We show you how to make your NDIS business profitable

In this dynamic conversation on the Profitable NDIS Provider Podcast, Paul and Tania share their perspectives on business coaching and consulting, emphasizing the importance for NDIS providers to understand the nuances of each service. Paul discusses the essence of business coaching, focusing on accountability, strategy refinement, and personal growth, while Tania highlights the direct, solution-focused nature of business consulting, especially in compliance and operational efficiency. Together, they dissect real-world scenarios, offer actionable advice, and share success stories to illustrate the transformative impact of both coaching and consulting on NDIS businesses. Whether you're considering hiring a business coach or a consultant, this episode provides valuable insights to help you make informed decisions and propel your NDIS business forward. This episode is a must-listen for anyone in the NDIS space looking to enhance their business strategy, compliance, and overall success. Timestamps: 00:00 Introduction 01:56 What Does a Business Coach Do 07:05 What Does a Business Consultant Do 11:34 Similarities and Differences 19:48 Types of Clients of a Business Coach 21:23 Types of Clients of a Business Consultant 29:02 Contact Paul 30:18 Contact Tania Read More Show Notes: ⁠https://taniagomez.com.au/profitable-ndis-podcast-show-notes/⁠ ---------------------------------------------------- Listen via: Podbean: ⁠https://profitablendisprovider.podbean.com/⁠ Apple Podcast: ⁠https://apple.co/3UQI0cA⁠ Spotify: ⁠https://podcasters.spotify.com/pod/show/the-profitable-ndis⁠ YouTube: @ProfitableNDIS_ProviderPodcast #ndisprovider #ndissupport #ndis

In Episode 43, join host Paul and Tania as they explore the world of owning an NDIS franchise with special guest Sarah Broad, the owner of a Nurse Next Door franchise in Perth. Sarah shares her journey and insights into the decision to buy a franchise, detailing her background and the reasons behind choosing the NDIS and aged care sector. Explore the benefits of franchise ownership, the support received, and the challenges faced, with practical advice on overcoming obstacles. Gain valuable perspectives on who might be best suited for a franchise venture and Sarah's aspirations for the future. As the episode concludes, the hosts summarize key takeaways and provide details on how listeners can connect with Sarah. Don't miss this informative conversation on the nuances of owning and operating an NDIS franchise. Timestamps: 00:00 Introduction 01:55 Sarah's Nurse Next Door Journey 09:33 Buying a Franchise 11:23 Type of Services 12:53 Benefits of Owning a Franchise 16:56 The Practical Application of Being a Franchisee 21:45 Challenges of Owning a Franchise 24:19 Suitability of Franchise Ownership 27:51 End Goal for a Franchisee 30:36 Episode Takeaways 32:51 Contact Nurse Next Door Read More Show Notes: ⁠https://taniagomez.com.au/profitable-ndis-podcast-show-notes/⁠ ---------------------------------------------------- Listen via: Podbean: ⁠https://profitablendisprovider.podbean.com/⁠ Apple Podcast: ⁠https://apple.co/3UQI0cA⁠ Spotify: ⁠https://podcasters.spotify.com/pod/show/the-profitable-ndis⁠ YouTube: @ProfitableNDIS_ProviderPodcast

In Episode 42 of our podcast, join hosts Tania and Paul as they delve into the world of Connected Marketing, Conscious Kindness, and more with the insightful Ben Sorensen. Ben shares his unique journey in the NDIS, detailing his late-life diagnosis of autism and his role as a self-professed "Neuro diverse brain for hire." Discover the power of connected marketing and gain valuable advice for NDIS providers on optimizing communication and wisely allocating their marketing budgets. Ben also sheds light on the concept of "conscious kindness" and its role in his work. Tune in for an engaging conversation that not only explores marketing strategies but also embraces the importance of empathy and understanding in our interactions. Timestamps: 00:30 Introduction 01:41 Ben's Journey 26:33 What is Connected Marketing 39:53 How to Optimise Marketing for NDIS Providers 43:28 What is Conscious Kindness 51:22 Contact Ben Read More Show Notes: ⁠https://taniagomez.com.au/profitable-... ---------------------------------------------------- Listen via: Podbean: ⁠https://profitablendisprovider.podbea... Apple Podcast: ⁠https://apple.co/3UQI0cA⁠ Spotify: ⁠https://podcasters.spotify.com/pod/sh... YouTube: @ProfitableNDIS_ProviderPodcast #ndisprovider #ndissupport #ndis

Welcome to Episode 41, where hosts Paul and Tania explore the dynamic world of TLC Group in an NDIS case study on innovation and business diversification. Our guest, Yasser, takes us on a journey through the group's diverse businesses, sectors, NDIS involvement, government consultancy, and international non-profit work. FAQs cover the motivations behind entering the NDIS space, the challenges faced, notable successes, the role of innovation, and advice for businesses aspiring to achieve similar milestones. Yasser also shares insights on the NDIS review, Australia's performance in the disability sector compared to overseas, and the future goals for TLC. Tune in for a captivating conversation on NDIS innovation and connect with our guest for more information on their remarkable journey.   Read More Show Notes: ⁠https://taniagomez.com.au/profitable-ndis-podcast-show-notes/⁠ ---------------------------------------------------- Listen via: Podbean: ⁠https://profitablendisprovider.podbean.com/⁠ Apple Podcast: ⁠https://apple.co/3UQI0cA⁠ Spotify: ⁠https://podcasters.spotify.com/pod/show/the-profitable-ndis⁠ YouTube: @ProfitableNDIS_ProviderPodcast

Welcome to Episode 40, where hosts Paul and Tania dive into the critical topic of "How Rostering and Claiming Efficiencies Can Save You a Ton of Cash." In this insightful conversation, our guest from Resolv joins us to discuss their expertise in working with SIL providers and optimising rostering and claiming processes. FAQs cover the methodology and results achieved, the financial impact of inefficient practices, top tips for providers, common mistakes, and red flags indicating potential issues. Tune in to discover how streamlining these processes can lead to significant cost savings and learn how to connect with our guest for more information. Don't miss out on this episode for valuable insights into maximising efficiency in NDIS service provision.   Read More Show Notes: ⁠https://taniagomez.com.au/profitable-ndis-podcast-show-notes/⁠ ---------------------------------------------------- Listen via: Podbean: ⁠https://profitablendisprovider.podbean.com/⁠ Apple Podcast: ⁠https://apple.co/3UQI0cA⁠ Spotify: ⁠https://podcasters.spotify.com/pod/show/the-profitable-ndis⁠ YouTube: @ProfitableNDIS_ProviderPodcast

Join us on Episode 39 of our podcast, where we delve into the crucial topic of "Migration Pathways for NDIS Businesses" Hosted by Paul and Tania, we explore the possibilities of utilising migration agents and implementing labor hire agreements to bring overseas staff into the NDIS sector, particularly in support work functions. Our insightful guests from DMS Migration, whose background and NDIS journey will be shared, will guide us through key FAQs, including the process of obtaining labor hire agreements, considerations for businesses of different sizes, challenges associated with such agreements, and ways for listeners to connect and learn more. Don't miss this episode as we navigate the complexities and opportunities in the migration landscape for NDIS businesses.   Read More Show Notes: ⁠https://taniagomez.com.au/profitable-ndis-podcast-show-notes/⁠ ---------------------------------------------------- Listen via: Podbean: ⁠https://profitablendisprovider.podbean.com/⁠ Apple Podcast: ⁠https://apple.co/3UQI0cA⁠ Spotify: ⁠https://podcasters.spotify.com/pod/show/the-profitable-ndis⁠ YouTube: @ProfitableNDIS_ProviderPodcast

Welcome to Episode 38 of The Profitable NDIS Provider Podcast, where hosts Tania and Paul explore the intriguing world of NDIS recovery coaches. In this episode, we welcome Ben and Robyn to share  insights into their business and NDIS journey. Key FAQs include understanding the role and purpose of a recovery coach, the participants they work with, and the outcomes achievable. Tania also leads discussions on the implications of the NDIS review for recovery coaches, the qualifications required, and the funding landscape. Our hosts dive into the rewards and challenges of being a recovery coach, sharing success stories and providing valuable advice for those considering this profession. Join us for a comprehensive discussion on recovery coaching, its evolving landscape, and ways to connect with our guests for more information.  Read More Show Notes: ⁠https://taniagomez.com.au/profitable-ndis-podcast-show-notes/⁠ ---------------------------------------------------- Listen via: Podbean: ⁠https://profitablendisprovider.podbean.com/⁠ Apple Podcast: ⁠https://apple.co/3UQI0cA⁠ Spotify: ⁠https://podcasters.spotify.com/pod/show/the-profitable-ndis⁠ YouTube: @ProfitableNDIS_ProviderPodcast

In this episode of the Profitable NDIS Provider Podcast, Paul and Tania interview John from Aspire Hub to discuss the various acronyms used in the NDIS. They dive into the meanings of SIL (Supported Independent Living), ILO (Individual Living Options), STA (Short-Term Accommodation), MTA (Medium-Term Accommodation), and SDA (Specialist Disability Accommodation), providing clarification on their differences and funding models. The conversation highlights the importance of understanding these acronyms for both NDIS providers and participants, as well as the challenges and misconceptions surrounding them. John also shares insights into Aspire Hub's services and solutions in the NDIS sector.   ⭐Episode Highlights 1:01 - The Alphabet Soup in the NDIS 1:52 - Introduction to Aspire Hub and NDIS Services 9:03 - ILO: Individual Living Options 16:00 - SIL: Supported Independent Living 21:25 - STA: Short Term Accommodation/Respite 25:36 - MTA: Medium Term Accommodation   Read More Show Notes: ⁠https://taniagomez.com.au/profitable-ndis-podcast-show-notes/⁠ ---------------------------------------------------- Listen via: Podbean: ⁠https://profitablendisprovider.podbean.com/⁠ Apple Podcast: ⁠https://apple.co/3UQI0cA⁠ Spotify: ⁠https://podcasters.spotify.com/pod/show/the-profitable-ndis⁠ YouTube: @ProfitableNDIS_ProviderPodcast

Join hosts Paul and Tania as they discuss the top 5 ways to grow your NDIS business. In this episode of the Profitable NDIS Provider Podcast, they explore the strategies of growing into other registration groups, expanding geographically, forming strategic partnerships, mergers and acquisitions, and leveraging complementary government schemes. They provide insights and tips on how to successfully implement each growth strategy, highlighting the potential benefits and challenges involved. Whether you're a current or aspiring NDIS provider, this episode offers valuable advice to help you scale and thrive in the industry.   ⭐ Episode Highlights 1:30 - Growing into Other Registration Groups 8:02 - Growing Geographically 11:46 - Strategic Partnerships 14:01 - Mergers and Acquisitions 17:10 - Exploring Complementary Schemes 22:29 - Conclusion   Read More Show Notes: ⁠https://taniagomez.com.au/profitable-ndis-podcast-show-notes/⁠ ---------------------------------------------------- Listen via: Podbean: ⁠https://profitablendisprovider.podbean.com/⁠ Apple Podcast: ⁠https://apple.co/3UQI0cA⁠ Spotify: ⁠https://podcasters.spotify.com/pod/show/the-profitable-ndis⁠ YouTube: @ProfitableNDIS_ProviderPodcast

Welcome to Episode 35 of the Profitable NDIS Provider Podcast! In this episode of the Profitable NDIS Provider podcast, hosts Paul and Tania interview Brendon Woolf from NDIS Property Australia. Brendon shares his personal experience as an NDIS participant and discusses the qualities that make a good provider stand out. He emphasizes the importance of focusing on the participant, providing choice and flexibility, and ensuring high-quality service. Brendan also discusses the challenges providers face in a competitive marketplace and offers advice on how providers can improve and grow their businesses. This insightful conversation sheds light on the key factors that participants look for in NDIS providers. ⭐Episode Highlights 0:37 - Background Story and Experience 2:37 - What Participants Want from Providers 3:40 - What Makes a Good Provider 9:27 - Choosing a Provider 14:10 - Marketing and Advertising 21:31 - Advice for Providers    Read More Show Notes: ⁠https://taniagomez.com.au/profitable-ndis-podcast-show-notes/⁠ ---------------------------------------------------- Listen via: Podbean: ⁠https://profitablendisprovider.podbean.com/⁠ Apple Podcast: ⁠https://apple.co/3UQI0cA⁠ Spotify: ⁠https://podcasters.spotify.com/pod/show/the-profitable-ndis⁠ YouTube: @ProfitableNDIS_ProviderPodcast

Welcome to Episode 34 of the Profitable NDIS Provider Podcast! In this video, business coaches Paul and Tania discuss strategies for setting goals and achieving success in the year 2024. They highlight the importance of staying informed about industry changes, building a supportive network, and finding creative new ways to provide services. They also emphasise the need for accountability through a business coach or mentor. Whether you're a solopreneur or have a team, this video provides valuable insights on planning for a successful year ahead.   ⭐Episode Highlights 0:14 - Setting Goals for the Year 1:32 - Investing Time in Education 4:29 - Building a Support Network 7:58 - Finding Creative Ways to Succeed 9:57 - Personal Goal-Setting 14:27 - Identifying Priorities 29:18 - Who Needs a Business Coach? 32:54 - How Can a Business Coach Help?     Read More Show Notes: ⁠https://taniagomez.com.au/profitable-ndis-podcast-show-notes/⁠ ---------------------------------------------------- Listen via: Podbean: ⁠https://profitablendisprovider.podbean.com/⁠ Apple Podcast: ⁠https://apple.co/3UQI0cA⁠ Spotify: ⁠https://podcasters.spotify.com/pod/show/the-profitable-ndis⁠ YouTube: @ProfitableNDIS_ProviderPodcast

Welcome to Episode 33! Join hosts Tania Gomez and Paul Bryan as they reflect on the standout episodes from the past year of the Profitable NDIS Provider Podcast. With insights and tips for turning your NDIS business into a profitable venture, Tanya and Paul discuss their favourite episodes and the valuable lessons they learned. From understanding the registration process to building a solid business model, they explore the importance of being an expert in your niche and surrounding yourself with a team of experts. They also emphasize the significance of doing a great job, focusing on client satisfaction, and building a strong network within the NDIS community. Don't miss out on their top takeaways and their plans for future episodes!   Episode Highlights 1:29 - Season 1 Highlights4:52 - Season 2 Highlights9:55 - Season 3 Highlights13:00 - Key Takeaways19:34 - Closing & Call for Feedback   Check out all the episodes here: ⁠https://taniagomez.com.au/profitable-ndis-podcast-show-notes/⁠ ---------------------------------------------------- Listen via: Podbean: ⁠https://profitablendisprovider.podbean.com/⁠ Apple Podcast: ⁠https://apple.co/3UQI0cA⁠ Spotify: ⁠https://podcasters.spotify.com/pod/show/the-profitable-ndis⁠ YouTube: @ProfitableNDIS_ProviderPodcast

Welcome to Episode 32 (Special Streaming)! In this episode, join hosts Tania and Paul with guest Hayley Assaf of COMPASSION8, as they discuss the changes to the NDIS registration process and what it means for providers. They discuss the different categories of registration and enrollment, including advanced registration, general registration, basic registration, and enrollment. It also explores the implications for different types of support and highlights the need for oversight and compliance with practice standards. The importance of a robust governance and operational management system is emphasized, and the benefits of aligning with current standards and gradually transitioning to the new system are discussed. This episode provides valuable insights for NDIS providers navigating the evolving registration requirements.   Episode Highlights 1:04 - Discussion on NDIS Registration Requirements16:17 - Challenges and Delays in NDIS Registration37:46 - The Importance of Aligning with Current Standards43:43 - Enrollment vs. Basic Registration   Read More Show Notes: ⁠https://taniagomez.com.au/profitable-ndis-podcast-show-notes/⁠ ---------------------------------------------------- Listen via: Podbean: ⁠https://profitablendisprovider.podbean.com/⁠ Apple Podcast: ⁠https://apple.co/3UQI0cA⁠ Spotify: ⁠https://podcasters.spotify.com/pod/show/the-profitable-ndis⁠ YouTube: @ProfitableNDIS_ProviderPodcast

Welcome to Episode 31 (Special Streaming)! In this episode, hosts Paul and Tania together with guest Storm Menzies, a Support Coordinator, Dietitian, and Mental Health advocate, dive into the latest NDIS review, focusing on the proposed changes to support coordination and plan management in the NDIS. They explore the recommendations made in the recent NDIS review and talk about the potential impact on support coordinators and plan managers. They also raise concerns about potential challenges and uncertainties that may arise from these changes. The hosts highlight the need for involvement and consultation with all stakeholders, including providers and support coordinators, to ensure that the transition is smooth and that the best outcomes are achieved for participants.Episode Highlights 0:27 - Overview of NGIS Review2:33 - Recommendations for Support Coordination and Plan Management5:01 - Discussion on Foundation Supports8:24 - Concerns about the Implementation of Foundation Supports17:02 - Role of Navigators26:31 - Concerns about the Transition of Support Coordinators to Navigators41:59 - Concerns about the Impact on Plan Managers45:28 - Discussion on the Power Dynamics50:22 - Concerns about the Reduction of Oversight51:54 - Concerns about Creating Power Concentration54:03 - Concerns about Burnout and Staff Turnover55:59 - Summary and Conclusion Read More Show Notes: ⁠https://taniagomez.com.au/profitable-ndis-podcast-show-notes/⁠ ---------------------------------------------------- Listen via: Podbean: ⁠https://profitablendisprovider.podbean.com/⁠ Apple Podcast: ⁠https://apple.co/3UQI0cA⁠ Spotify: ⁠https://podcasters.spotify.com/pod/show/the-profitable-ndis⁠ YouTube: @ProfitableNDIS_ProviderPodcast

Welcome to Episode 30 (Special Streaming)! In this episode, hosts Paul and Tania dive into the latest NDIS review, focusing on housing and living recommendations for this special bonus episode. They welcome Debbie Kindness from NDIS Property Australia to provide insights and expertise. The review, featuring 26 recommendations and 139 suggested actions, is divided into sections, with today's discussion centring on the crucial topic of housing. Debbie shares initial reactions, highlighting the push for a unified system and the potential impact on 24/7 support services, including a new budget-setting pathway and increased participant flexibility. The episode explores specific recommendations, such as diverse housing options, data collection, and changes to Specialist Disability Accommodation (SDA) categories, offering a comprehensive breakdown and analysis. Tune in for a thought-provoking conversation that delves into the implications of these recommendations for providers and individuals within the NDIS framework.Episode Highlights 0:00 - Introduction1:34 - Overview of NDIS Review1:49 - Living and Accommodation Recommendations33:58 - Implications of Removal of Improved Livability Category45:11 - Considerations for Separation of SIL and SDA Supports49:45 - Importance of Data and Reporting51:46 - Transition Strategies for Legacy Stock52:46 - Action Plans and Collaboration with Governments   Read More Show Notes: ⁠https://taniagomez.com.au/profitable-ndis-podcast-show-notes/⁠ ---------------------------------------------------- Listen via: Podbean: ⁠https://profitablendisprovider.podbean.com/⁠ Apple Podcast: ⁠https://apple.co/3UQI0cA⁠ Spotify: ⁠https://podcasters.spotify.com/pod/show/the-profitable-ndis⁠ YouTube: @ProfitableNDIS_ProviderPodcast

In this episode of the Profitable NDIS Provider podcast, hosts Tania Gomez and Paul Bryan interview Steven Franks of Higher Purpose Accounting about the crucial aspects of maintaining consistent profitability in business. Franks shares valuable insights on how to establish strong financial practices and systems that can help businesses always make a profit. By simplifying complex financial concepts, Franks empowers entrepreneurs to understand their financial obligations and address any issues they may face. Many small businesses fail to prioritize their finances, focusing solely on generating sales without considering their profits, cash flow, and financial buffers. Don't miss this enlightening conversation on ensuring sustainable business success through effective financial management. Episode Highlights 0:26 - Talking with Stephen Franks about financial management 0:58 - Stephen Franks introduces himself and his experience 1:34 - Purpose-type businesses and financial management 2:04 - Financial literacy for businesses 2:26 - Stephen Franks' book and online courses 2:47 - Positive feedback from previous clients 3:40 - The importance of cash flow and financial focus 4:28 - Challenges for NDIS providers in finances 8:33 - Implementing good financial practices 10:32 - Profit First model and percentages 12:12 - Setting up separate bank accounts 17:33 - Metrics and indicators for financial health 19:44 - Paying yourself as a provider 22:27 - Examples of turning finances around for small and medium businesses 27:11 - Takeaways and steps for improvement 29:26 - Getting in touch with Stephen Franks 31:37 - Conclusion and invitation to NDIS Christmas party   About the Speaker/s Steven has 25+ years of experience with commerce, government and not-for-profit organisations, large and small. He helps NDIS disability, allied health, not-for-profit and for-purpose businesses establish robust financial and administrative management. Steven reviews current processes and systems, identifies issues and opportunities, and creates a road map to financial peace of mind, assisting them in implementing this. He is big on empowering them with financial literacy skills so that they can keep their finger on the pulse of their business and achieve their higher purpose. He released an Amazon best-selling book How the NDIS Can Work for You to help providers navigate this complex area. As well, he has a range of online courses and group programs to support this cohort further.Learn more about Steve's courses and programs:7 Cash Improvement Strategies in 7 Days https://www.higherpurposeaccounting.com.au/7Strats7Days  Upcoming Group Program Financial Fitness: Master Your Finances, Free Your Time, Grow Your Business!  https://offer.higherpurposeaccounting.com.au/groupwaitlist-1128 Newsletter https://offer.higherpurposeaccounting.com.au/newsletter Read More Show Notes: ⁠⁠https://taniagomez.com.au/profitable-ndis-podcast-show-notes/⁠⁠ ---------------------------------------------------- Listen via: Podbean: ⁠⁠https://profitablendisprovider.podbean.com/⁠⁠ Apple Podcast: ⁠⁠https://apple.co/3UQI0cA⁠⁠ Spotify: ⁠⁠https://podcasters.spotify.com/pod/show/the-profitable-ndis⁠⁠ YouTube: @ProfitableNDIS_ProviderPodcast

Get ready to amplify your uniqueness with "Standing Out in the Crowd," a captivating podcast where hosts Paul and Tania team up with the vibrant Karen, renowned as the Pink-Haired Lady, to unravel the secrets of standing out from the competition as an NDIS provider. In this electrifying episode, Karen shares her invaluable insights and best advice on crafting and marketing a powerful Unique Selling Proposition (USP) specifically tailored for NDIS providers. Discover innovative strategies, bold approaches, and creative ideas that will help you shine in a crowded market and captivate your target audience like never before. ⭐Episode Highlights 2:00 - Standing out in a crowded space 1:58 - Key elements to differentiate yourself as an NDIS provider 2:12 - Importance of niche and passion 3:07 - Standing out with authentic marketing 5:35 - Examples of compelling unique selling points 5:57 - Importance of easy-read materials 6:52 - Utilizing braille on business cards 8:23 - Personal branding and embracing uniqueness 9:05 - Identifying strengths and leveraging them 9:46 - How to identify and leverage strengths 14:56 - What not to do in marketing 15:01 - Avoiding generic social media posts 15:26 - Avoid flooding social media with excessive information 17:03 - Effective use of capacity posts 18:01 - Maximizing limited marketing budgets 19:13 - Building brand awareness 20:08 - Networking to build connections   About the Speakers/s Karen Lorenzon is the Founder of KonnectFEST NDIS Provider to Provider Networking Events and Kommunity throughout Australia! She is also the Founder of Support Warrior Marketing, a place that supports and delivers Realism Marketers that is making a difference through Brand Awareness and Social Media Marketing.Learn more about her and Kommunity here: Read More Show Notes: ⁠https://taniagomez.com.au/profitable-ndis-podcast-show-notes/⁠ ---------------------------------------------------- Listen via: Podbean: ⁠https://profitablendisprovider.podbean.com/⁠ Apple Podcast: ⁠https://apple.co/3UQI0cA⁠ Spotify: ⁠https://podcasters.spotify.com/pod/show/the-profitable-ndis⁠ YouTube: @ProfitableNDIS_ProviderPodcast www.yourkonnections.com.auwww.linkedin.com/in/karen-lorenzon-a14736181/ 

Welcome to Episode 27 of the Profitable NDIS Provider Podcast! In this podcast episode, Paul and Tania interview Dr. Warren Harmer from the Business Plan Company to discuss the different types of business models used by NDIS (National Disability Insurance Scheme) providers. Dr. Harmer shares his insights and experiences from working with various businesses in the industry. He explains that while there is no single clear-cut business model, NDIS providers typically fall into several broad categories. These categories provide a framework for understanding the different approaches to management and operation within the NDIS provider sector. Tune in to gain a deeper understanding of the various business models used by NDIS providers and how they impact the industry. ⭐Episode Highlights1:30 - Introducing Dr. Warren Harmer17:41 - Different Business Models for NDIS Providers18:17 - 1. Direct Support Services27:55 - 2. Supported Independent Living42:39 - 3. Specialised Disability Accommodation47:26 - 4. Ancillary Services50:58 - Common Mistakes and Challenges58:24 - Ensuring Business Model Sustainability   About the Speaker/s Dr. Warren Harmer has a career in small business coaching, consulting, planning and ownership that spans 28 years. Originally a scientist, he fell into small business by accident and has since built an expansive expertise across a wide range of sectors. Having now written more than 2,000 business plans, including those for finance, start-ups, investors, migration and NDIS, there is almost no business he hasn't seen. Read More Show Notes: ⁠https://taniagomez.com.au/profitable-ndis-podcast-show-notes/⁠ ---------------------------------------------------- Listen via: Podbean: ⁠https://profitablendisprovider.podbean.com/⁠ Apple Podcast: ⁠https://apple.co/3UQI0cA⁠ Spotify: ⁠https://podcasters.spotify.com/pod/show/the-profitable-ndis⁠ YouTube: @ProfitableNDIS_ProviderPodcast

Welcome to Episode 26 of the Profitable NDIS Provider Podcast! In this episode, hosts Tania Gomez and Paul Bryan discuss the importance of streamlining processes for operational efficiencies in NDIS businesses. They share insights on how to scale a business and save time by systemising processes. They also provide examples of how automation and technology can be leveraged to streamline tasks and improve efficiency. Additionally, they highlight the significance of digital accessibility and maintaining compliance with regulations. If you're looking to optimise your NDIS business and improve its profitability, this episode provides valuable tips and strategies to help you thrive.   Episode Highlights 0:34 - Streamlining Processes for Operational Efficiencies0:45 - Background and Experience in Streamlining Processes1:24 - Scaling Processes in Provider Plus2:28 - Identifying Pain Points and Implementing Solutions3:13 - Challenges in Streamlining Processes3:52 - Starting with a Workshop and Process Mapping4:51 - Using Lucid Charts or Mind Maps for Process Visualisation8:02 - Example of Process Streamlining in Care Plan Documentation12:47 - Utilising Technology and Automation in the NDIS Sector13:53 - Leveraging Existing Systems and Filling in the Gaps17:03 - Data Protection and Compliance with Guidelines20:31 - Emerging Trends: AI, Automation, and Digital Accessibility24:25 - How to Get in Touch with Tania Gomez Read More Show Notes: ⁠https://taniagomez.com.au/profitable-ndis-podcast-show-notes/⁠ ---------------------------------------------------- Listen via: Podbean: ⁠https://profitablendisprovider.podbean.com/⁠ Apple Podcast: ⁠https://apple.co/3UQI0cA⁠ Spotify: ⁠https://podcasters.spotify.com/pod/show/the-profitable-ndis⁠ YouTube: @ProfitableNDIS_ProviderPodcast

Welcome to the Profitable NDIS Provider Podcast! In this episode, learn how to find your first client in the NDIS business in this informative podcast episode. Hosts Tania Gomez and Paul Bryan discuss the importance of building relationships and networking in order to attract clients. They provide a step-by-step guide, breaking down the process into four main sessions: gathering a crowd, defining the one-client matrix, developing a pitch, and understanding the profitability of repetitive tasks. Whether you're just starting out or looking to grow your NDIS business, this episode offers valuable insights and actionable tips to help you get started.   Episode Highlights Timestamps:0:00 - Introduction1:10 - Find My First Client Challenge2:23 - Gather a Crowd3:44 - One Client Matrix5:06 - Resting Pitch Face7:07 - Boring is Profitable8:59 - Results and Success Stories17:58 - Building a Brand and Networking23:03 - Stepping Out of Your Comfort Zone24:39 - Conclusion   About the Speakers/s Paul Bryan is the Head Coach of Action and Intent, specialising in coaching, training and equipping support businesses in the disability services sector. With 7 years of coaching experience, including 3 focused on the NDIS, Paul is passionate about empowering Australia's most vulnerable by improving the businesses that support them.  Through his two coaching programs, Networking Events and Connection Driving Software, Paul helps both entry-level and market-leading businesses establish strong foundations and guides growing providers to become people-focused and profitable market leaders.  Renowned for his practical and informative live workshops, Paul simplifies the complicated and brings practicality to the difficult.  Having helped numerous providers achieve multimillion-dollar success, Paul's unique tools and systems are set to empower further growth for providers.   Tania Gomez is a dynamic entrepreneur with a passion for helping NDIS providers run thriving businesses that deliver exceptional care. With over a decade of experience as a successful business owner, Tania has founded four successful businesses – Provider+, Strawberry Solutions, Tania Gomez Consulting and Jelli Beanz. Her mission is to help providers overcome challenges and achieve real business outcomes. At every turn, Tania brings her expertise, energy, and deep commitment to quality and compliance to help providers achieve their goals. As an NDIS Auditor since 2019, Tania brings a wealth of experience to her consulting work. In addition to her audit expertise and entrepreneurial spirit, Tania holds several qualifications, including a Master of Education (Leadership), a Graduate Certificate of Disability Practice Management, and Bachelor of Education (Early Childhood) and a Diploma of Quality auditing. Above all, Tania is passionate about helping purpose-led businesses move past compliance for compliance's sake and sees quality as the secret to a sustainable, profitable and successful business that delivers high-quality outcomes to its clients. Read More Show Notes: ⁠https://taniagomez.com.au/profitable-ndis-podcast-show-notes/⁠ ---------------------------------------------------- Listen via: Podbean: ⁠https://profitablendisprovider.podbean.com/⁠ Apple Podcast: ⁠https://apple.co/3UQI0cA⁠ Spotify: ⁠https://podcasters.spotify.com/pod/show/the-profitable-ndis⁠ YouTube: @ProfitableNDIS_ProviderPodcast

Join hosts Tania Gomez and Paul Bryan as they discuss the One Community events and awards in this podcast episode. They explore the different types of events, such as Ready, Set, Connect, and how they help NDIS providers connect and showcase their businesses. The podcast also delves into the benefits of participating in the awards, including increased brand recognition and attracting new staff. With case studies and examples, listeners gain insights into the success stories and strategies used by participants to make the most of these opportunities. Tune in for an engaging discussion and learn how One Community is making a significant impact on the NDIS sector.   Episode Highlights 0:22 - Guest Introduction - Kelly from One Community1:10 - Kelly's Background and Experience3:27 - Formation of One Community4:48 - Expansion and Reach of One Community6:17 - Benefits of Participating in Awards8:16 - Success Stories of Businesses Showcasing Themselves12:05 - Details about the Awards and Events14:10 - Importance of Celebrating and Reflecting15:45 - Connection and Collaboration at Events16:56 - Benefits and Strategies for Showcasing Businesses18:40 - Different Types of Ready, Set, Connect Events   About the Speakers/s Kellie Puxty's early career in Paralympic Sport formed a passion for working with people with disabilities and a vision for more inclusive communities. Now as Director and Co-Founder of One Community, she has a platform to drive that passion. After working in the NDIS space Kellie quickly realised there was a gap in the system - participants needed a more effective and efficient way to connect with the right service provider. One Community was born to address this gap through Ready-Set-Connect networking events held right across Australia to create connections and share information. One Community also stage the annual Australian Disability Service Conference and Awards (ADSCA) to strengthen, advance, and celebrate the NDIS service industry. One Community Events and Awards Announcement: Early bird discounted tickets are now available for the Australian Disability Service Conference and Awards via ⁠www.adsca.com.au⁠.  Read More Show Notes: ⁠⁠https://taniagomez.com.au/profitable-ndis-podcast-show-notes/⁠⁠ ---------------------------------------------------- Listen via: Podbean: ⁠⁠https://profitablendisprovider.podbean.com/⁠⁠ Apple Podcast: ⁠⁠https://apple.co/3UQI0cA⁠⁠ Spotify: ⁠⁠https://podcasters.spotify.com/pod/show/the-profitable-ndis⁠⁠ YouTube: @ProfitableNDIS_ProviderPodcast

Welcome to "The power of local networking groups," an engaging episode where hosts Paul and Tania join forces with the vibrant Karen, renowned as the Pink-Haired Lady, to delve into the transformative potential of local networking groups for NDIS providers. In this captivating episode, Karen shares her invaluable insights and firsthand experiences, highlighting the undeniable benefits of joining these groups. Discover the secrets to building meaningful relationships, accessing invaluable resources, and unlocking new opportunities in the NDIS community through the power of local networking groups.   Episode Highlights 0:46 - The Power of Local Networking Groups1:52 - Karen's Services and Vision2:38 - Benefits of Local Networking Groups4:03 - Karen's Inspiration Behind Your Connections8:07 - Success Stories from Connect Fest13:49 - Target Audience for Connect Fest15:43 - Overview of Connect Fest Events21:10 - Paul's Networking Events in Perth23:25 - Wrap-Up and Next Week's Topic   About the Speakers/s Karen Lorenzon is the Founder of KonnectFEST NDIS Provider to Provider Networking Events and Kommunity throughout Australia! She is also the Founder of Support Warrior Marketing, a place that supports and delivers Realism Marketers that is making a difference through Brand Awareness and Social Media Marketing.Learn more about her and Kommunity here: ⁠www.yourkonnections.com.au ⁠⁠www.linkedin.com/in/karen-lorenzon-a14736181/⁠  Read More Show Notes: ⁠https://taniagomez.com.au/profitable-ndis-podcast-show-notes/⁠ ---------------------------------------------------- Listen via: Podbean: ⁠https://profitablendisprovider.podbean.com/⁠ Apple Podcast: ⁠https://apple.co/3UQI0cA⁠ Spotify: ⁠https://podcasters.spotify.com/pod/show/the-profitable-ndis⁠ YouTube: @ProfitableNDIS_ProviderPodcast

Welcome to "The Profitable NDIS Provider Podcast," where hosts Tania and Paul interview Debbie from NDIS Property Australia in an episode that focuses on "SDA Growth." In this dynamic discussion, they tackle key questions surrounding market demand, investor partnerships, and strategic decision-making in the realm of Specialist Disability Accommodation (SDA).   Content Highlights Tania and Paul ask Debbie, "For someone thinking about becoming an SDA provider and moving into that space, where are the current growth trends and markets?" The conversation then shifts to the process of finding investors for SDA projects. Debbie offers valuable guidance on establishing successful partnerships, and listeners learn about the support provided by NDIS Property Australia in facilitating these connections. Hosts and Debbie discuss the strategic considerations that SDA providers face when selecting locations for their premises. This includes ensuring a sufficient number of participants for sustained occupancy and success. Strategic insights, market research, and participant analysis are explored to guide providers in their decision-making process. Read More Show Notes: ⁠https://taniagomez.com.au/profitable-ndis-podcast-show-notes/⁠ ---------------------------------------------------- Listen via: Podbean: ⁠https://profitablendisprovider.podbean.com/⁠ Apple Podcast: ⁠https://apple.co/3UQI0cA⁠ Spotify: ⁠https://podcasters.spotify.com/pod/show/the-profitable-ndis⁠ ABOUT THE GUEST: Debbie Kindness is the General Manager of NDIS Property Australia, an advisory business consulting to investors, developers, builders and other stakeholders on the process of SDA investment. Debbie previously worked in business administration in finance and property and also spent two decades involved in the Tourism Industry, running her own Tour Company in Asia for 16 years. Having been involved in NDIS Property Australia from its inception in mid-2020, Debbie has helped take the business from a 2-person duo to a 16-person team, marketing and selling NDIS investment properties and bringing together all necessary parties, from the builders and designers to lenders and providers required to ensure the successful development of SDA properties around Australia.

The episode focuses on the provider's initial steps in setting up their first SIL house, sharing the trials and triumphs encountered along the way. With valuable insights on growth strategies and tips for success, listeners gain practical advice on navigating Supported Independent Living (SIL) housing and offer a comprehensive glimpse into the world of SIL providers and their path to success.   Content Highlights Special bonus episode as it's our first time to have three guests in one episode! It's a fun-filled and insightful discussion with three current SIL providers: Tiffany Im of Support Services Queensland, Josh Grapes of EQWell, and Rachel Carey of Allara Support Services. Guests talk about their organisation's SIL properties, participants, and locations. They also share the advantages of using SIL as a business model for disability accommodations. Tiffany, Josh, and Rachel take us through their journey as SIL providers; how they started their first SIL home and the process of setting one up. They talk about the biggest challenges with SIL that they experienced and may be experienced by those who are new to this business model. Our guests share important pieces of advice for new SIL providers. About the Speakers​ Rachel Carey is the General Manager and founder at Allara Support Services. She's worked in disability services since 2008 and is really a strong disability advocate and an expert in supported independent living (SIL). Her work at Allara Support Services was recognized by the National Disability Leadership Organisation and became one of the finalists for its Leadership Award. We've been working with her on different networking and development programs for NDIS providers and professionals, one of which is the first-ever NDIS Provider Retreat in Bali. She's also a co-host of the Provider's Playbook podcast with Chris (NDIS Ninja).   Josh Grapes is the founder and director of Concept On, Perth's full-service, good-as-brand agency that helps business owners turn incredible ideas into unforgettable brands, with beautiful brand experiences. He's also a director at Go-Loco, Perth's on-demand delivery service that puts locals first and on top of their business priorities. As a director, he helps go-loco find new opportunities and make high-level decisions, & strategies for the future. Before he entered the brand strategy and business development world, he worked as a marketing manager, a lead copywriter, & even an online dating assistant. Tiffany Im has been working in disability services for 6 years. In January 2020 she started her own organisation, specialising in high-intensity SIL support and mental health community programs. She is passionate about offering inclusive and flexible work environments and believes that SSQ's staff culture is the single biggest asset to her organisation and is what drives her business toward success.  Read More Show Notes: https://taniagomez.com.au/profitable-ndis-podcast-show-notes/ ---------------------------------------------------- Listen via: Podbean: https://profitablendisprovider.podbean.com/ Apple Podcast: https://apple.co/3UQI0cA Spotify: https://podcasters.spotify.com/pod/show/the-profitable-ndis

In this episode, our hosts Paul and Tania delve into the essential growth strategies employed to expand an NDIS (National Disability Insurance Scheme) business. They share insightful advice on optimising operational efficiency, leveraging technology solutions, and implementing targeted marketing campaigns to attract and retain clients. By highlighting practical examples and actionable tips, Paul and Tania provide a comprehensive roadmap for NDIS providers aiming to significantly boost their profits within a year.   Content Highlights Paul shares the success story of his client using his business strategies and model. He also shares some of the key strategies that led to significant growth and big returns in just a year, which listeners can replicate. Tania asks if mindset plays a big role in business growth. Paul and Tania delve deeper into the specifics. They talk about factors and business aspects such as location, operations, systems and more. Tania asks how much of these aspects and strategies are repeatable, can be replicated, and re-modelled. About the Speakers​ Tania Gomez is a dynamic entrepreneur passionate about helping NDIS providers run thriving businesses that deliver exceptional care. With over a decade of experience as a successful business owner, Tania has founded four successful businesses - Provider+, Strawberry Solutions, Tania Gomez Consulting and Jelli Beanz. Her mission is to help providers overcome challenges and achieve real business outcomes. At every turn, Tania brings her expertise, energy, and deep commitment to quality and compliance to help providers achieve their goals. As an NDIS Auditor since 2019, Tania brings a wealth of experience to her consulting work. In addition to her audit expertise and entrepreneurial spirit, Tania holds several qualifications, including a Master of Education (Leadership), a Graduate Certificate of Disability Practice Management, and Bachelor of Education (Early Childhood) and a Diploma of Quality Auditing. Above all, Tania is passionate about helping purpose-led businesses move past compliance for compliance's sake and sees quality as the secret to a sustainable, profitable and successful business that delivers high-quality outcomes to its clients.   Paul Bryan is the Head Coach of Action and Intent, specialising in coaching, training and equipping support businesses in the disability services sector. With 7 years of coaching experience, including 3 focused on the NDIS, Paul is passionate about empowering Australia's most vulnerable by improving the businesses that support them.  Through his two coaching programs, Networking Events and Connection Driving Software, Paul helps both entry-level and market-leading businesses establish strong foundations and guides growing providers to become people-focused and profitable market leaders.  Renowned for his practical and informative live workshops, Paul simplifies the complicated and brings practicality to the difficult.  Having helped numerous providers achieve multimillion-dollar success, Paul's unique tools and systems are set to empower further growth for providers.   Read More Show Notes: https://taniagomez.com.au/profitable-ndis-podcast-show-notes/ ---------------------------------------------------- Listen via: Podbean: https://profitablendisprovider.podbean.com/ Apple Podcast: https://apple.co/3UQI0cA Spotify: https://podcasters.spotify.com/pod/show/the-profitable-ndis  

In this episode of the Profitable NDIS Provider Podcast, hosts Paul and Tania sit down with Tommy Trout, the founder of WeFlex Pty Ltd, to explore the realms of personal branding and strategic partnerships. Tommy's journey began with a profound passion for community services that ignited when he was just 16. From his early experiences in juvenile rehabilitation in Sweden to working in residential drug rehabs and mental health centres, he has consistently dedicated himself to addressing societal challenges. Tommy's mission took a pivotal turn when he recognized the health inequalities faced by individuals with disabilities. This led him to establish WeFlex Pty Ltd, a platform connecting individuals with disabilities to mainstream health and fitness services, fostering inclusivity within the industry. As a Director of Autism Swim, Tommy remains personally committed to creating a more inclusive world, having witnessed the stigma and barriers faced by people with disabilities. The conversation delves into Tommy's personal brand-building journey and the key elements he focused on during its inception. Tommy also shares intriguing insights into the strategic partnerships that have benefited WeFlex, shedding light on their significance. Paul and Tania probe deeper into Tommy's expertise by discussing the process of defining a target market and identifying a niche within the industry, an essential aspect of success. They also explore the marketing channels utilized by WeFlex and how they measure the return on investment (ROI) for elements like personal branding and partnerships. As the episode draws to a close, Tommy offers valuable advice to providers seeking to carve their niche and stand out in a potentially saturated marketplace. This episode is a treasure trove of insights for anyone looking to understand the intricacies of personal branding and strategic partnerships in the context of the NDIS provider landscape. Read More Show Notes: https://taniagomez.com.au/profitable-ndis-podcast-show-notes/ ---------------------------------------------------- Listen via: Podbean: https://profitablendisprovider.podbean.com/ Apple Podcast: https://apple.co/3UQI0cA Spotify: https://podcasters.spotify.com/pod/show/the-profitable-ndis    

Join hosts Paul and Tania, esteemed voices from the popular Profitable NDIS Provider Podcast, as they dive deep into the world of digital marketing and its financial rewards. In this episode, they engage in a dynamic conversation with Chris, a seasoned expert from the renowned social media agency, Grow DSP, unravelling the secrets to achieving a remarkable return on investment through astute digital marketing strategies. Get ready for an insightful exploration of cutting-edge techniques and invaluable tips that promise to unlock the potential of your digital endeavours.   Content Highlights Chris recommends social media channels for NDIS providers. Tania and Paul ask Chris whether all these social media channels are worth exploring. They talk about the key metrics or indicators should they focus on when assessing the success and profitability of their digital marketing efforts. Chris shares case studies or success stories of NDIS providers who have effectively utilised digital marketing to achieve a significant return on investment. Tania and Paul ask the key factors that contributed to the success of their digital marketing efforts. They also talk about the purpose of every social media channel. About the Speakers​ Chris Bruce (also known as NDIS Ninja) helps businesses stand out in crowded markets and achieve growth and revenue. As the founder of two successful companies and an experienced marketer with over a decade of experience in the NDIS sector, Chris's passion for delivering exceptional results has been a constant driving force throughout his career.He has founded Rhino Social

In this engaging episode of the Profitable NDIS Provider podcast, Tania and Paul dive into the world of systems and technology with their special guest, Rushad from Bremmar. With his expertise as a representative from Bremmar, a renowned IT solutions provider, Rushard sheds light on the essential systems and technology needed for NDIS providers to thrive in the industry. This enlightening discussion explores topics such as cloud computing, cybersecurity, data management, and automation, offering valuable insights and practical tips for providers seeking to optimise their operations.     Content Highlights​ Tania and Paul ask Rushad on the essential systems that an NDIS provider needs, and where they should start. Rushad shares his insights on CMS, single source, integration, and automations. Rushad talks about the pitfalls that NDIS providers falling into when it comes to their systems. Rushad also shares his top three tips to providers when selecting technology.   About the Guest Rushad Billimoria - With 15 years of experience working in the IT sector, Rushard is passionate about purpose-driven technological strategies and solutions to help strengthen non-profit, disability support and aged care organisations. As Information Systems Manager for Bremmar, based in Perth, Western Australia, he is  responsible for consulting and supporting the  growing base of non-profit and aged care clients. Rushard help non-profit and aged care partners of all sizes transform their digital capabilities and modernise their workplaces, using a targeted and industry-specific approach and  loves using  IT and Microsoft 365 knowledge to help guide clients through their digital and IT journey. Visit https://bremmar.com.au/ for more.   Read More Show Notes: https://taniagomez.com.au/profitable-ndis-podcast-show-notes/ ---------------------------------------------------- Listen via: Podbean: https://profitablendisprovider.podbean.com/ Apple Podcast: https://apple.co/3UQI0cA Spotify: https://podcasters.spotify.com/pod/show/the-profitable-ndis

Join Tania and Paul in this insightful podcast episode as they guide NDIS providers through the crucial steps of hiring their first manager. They discuss the optimal timing for this milestone, the key considerations in determining the appropriate role to hire for, and the common challenges that may arise during the transition. Furthermore, Tania and Paul share valuable strategies and advice for setting oneself up for success when relinquishing control, fostering a smooth transition, and empowering the newly hired manager to drive the organisation forward.     Content Highlights​ Tania and Paul talk about the ideal stage of growth when NDIS providers should consider hiring their first manager as well as the indicators to do the transition. They also talk about the key responsibilities and qualities to look for when hiring a manager for an NDIS provider. Tania and Paul share some tips on how providers can find the right fit for their organisation. They also discuss the common challenges that NDIS providers may encounter when transitioning to a managerial structure, and how these challenges can be effectively addressed and overcome. Tania and Paul delve into how NDIS providers set themselves up for success when delegating control and empowering their new manager, ensuring a smooth transition and maintaining organisational growth and stability.   About the Speakers​ Tania Gomez is a dynamic entrepreneur with a passion for helping NDIS providers run thriving businesses that deliver exceptional care. With over a decade of experience as a successful business owner, Tania has founded four successful businesses - Provider+, Strawberry Solutions, Tania Gomez Consulting and Jelli Beanz. Her mission is to help providers overcome challenges and achieve real business outcomes. At every turn, Tania brings her expertise, energy, and deep commitment to quality and compliance to help providers achieve their goals. As an NDIS Auditor since 2019, Tania brings a wealth of experience to her consulting work. In addition to her audit expertise and entrepreneurial spirit, Tania holds several qualifications, including a Master of Education (Leadership), Graduate Certificate of Disability Practice Management, and Bachelor of Education (Early Childhood) and Diploma of Quality Auditing. Above all, Tania is passionate about helping purpose-led businesses move past compliance for compliance's sake and see quality as the secret to a sustainable, profitable and successful business that delivers high-quality outcomes to its clients.   Paul Bryan is the Head Coach of Action and Intent, specialising in coaching, training and equipping support businesses in the disability services sector. With 7 years of coaching experience, including 3 focused on the NDIS, Paul is passionate about empowering Australia's most vulnerable by improving the businesses that support them.  Through his two coaching programs, Networking Events and Connection Driving Software, Paul helps both entry-level and market-leading businesses establish strong foundations and guides growing providers to become people-focused and profitable market leaders.  Renowned for his practical and informative live workshops, Paul simplifies the complicated and brings practicality to the difficult.  Having helped numerous providers achieve multimillion-dollar success, Paul's unique tools and systems are set to empower further growth for providers.   Read More Show Notes: https://taniagomez.com.au/profitable-ndis-podcast-show-notes/ ---------------------------------------------------- Listen via: Podbean: https://profitablendisprovider.podbean.com/ Apple Podcast: https://apple.co/3UQI0cA Spotify: https://podcasters.spotify.com/pod/show/the-profitable-ndis

In this episode, our hosts Tania Gomez and Paul Bryan sit down with Eddie, founder of the Network Infinity, to explore the intricacies of selling an NDIS business. In this enlightening episode, they tackle pressing questions such as how to successfully navigate the process of selling, whether businesses with or without participants can be sold, essential steps to take before initiating a sale, and invaluable advice for those contemplating selling their NDIS business.    About Network Infinity Network Infinity is the franchisor of a network of professional Business Agents who own and operate their own Business Brokerage franchise. Network Infinity advises and supports franchisees to build their business including training and development. Learn more: http://www.networkinfinity.com.au/ Content Highlights Tania introduces Eddie Pampalian as the founder of the Network Infinity and an expert in the NDIS space. He worked with and helped Tania sell some of her NDIS businesses. Eddie provides thoughtful, tailored, and expert advice to those contemplating a business sale. They also talk about Network Infinity as a non-traditional business brokerage firm with amazing back-end Administration. Paul presents a case study about an NDIS business getting bigger than anticipated by the founder, and Eddie shares information on how to handle such a situation. They talk about the differentiating factor of an NDIS business when it comes to selling or transferring NDIS registration. Tania and Paul delve into the selling potential of NDIS businesses with and without participants. Eddie shares some tips on the important things to do before selling a business asset. Eddie also shares his advice on someone looking at selling his/her NDIS business.   About the GuestEddie Pampalian is an NDIS brokering specialist and the founder of Network Infinity, a brokerage firm for NDIS businesses. Network Infinity and Eddie have sold more NDIS companies than all the other brokerage firms combined. He and his team have spent years fine-tuning their systems to provide a smooth and easy transition for both the purchasers and the vendors. They are able to achieve these results due to their footprint in the brokering industry coupled with their years of industry experience and efficient processes. Eddie's LinkedIn Profile Read More Show Notes: https://taniagomez.com.au/profitable-ndis-podcast-show-notes/ ---------------------------------------------------- Listen via: Podbean: https://profitablendisprovider.podbean.com/ Apple Podcast: https://apple.co/3UQI0cA Spotify: https://podcasters.spotify.com/pod/show/the-profitable-ndis  

In this episode, Paul and Tania tackle the intricacies of growth in the NDIS provider landscape. Through insightful discussions, they delve into the challenges that arise when scaling an NDIS business, exploring topics like goal-setting, overcoming growth obstacles, and strategies for sustainable expansion. With their expertise and real-world examples, Tania and Paul provide practical advice to help NDIS providers navigate the path to growth and make informed decisions about the size their businesses should aim for. Content Highlights​ Tania and Paul talk about the key challenges that NDIS providers commonly face when it comes to scaling their businesses and how they can effectively overcome them. They also talk about how NDIS providers can set realistic growth goals that align with their organisation's vision and mission. Tania and Paul also explore the strategies that NDIS providers can implement to achieve their set goals. They share some of the important factors to consider when determining the ideal size for an NDIS provider, taking into account factors such as market demand, service quality, and financial sustainability. They also share some practical tips and insights on scaling an NDIS business, such as leveraging technology, optimising operational processes, and building a strong team to support growth.   Read More Show Notes: https://taniagomez.com.au/profitable-ndis-podcast-show-notes/ ---------------------------------------------------- Listen via: Podbean: https://profitablendisprovider.podbean.com/ Apple Podcast: https://apple.co/3UQI0cA Spotify: https://podcasters.spotify.com/pod/show/the-profitable-ndis

Welcome to "The Profitable NDIS Provider Podcast," your go-to source for valuable insights into the world of disability support services. In this episode, hosts Tania and Paul engage in an enlightening conversation with Debbie, from NDIS Property Australia. Together, they dive deep into the topic of "What is SDA and should I consider it?"   Throughout the episode, Tania and Paul guide listeners on understanding the fundamentals of Specialist Disability Accommodation (SDA) and its potential benefits. They explore the various aspects of SDA, its purpose in the disability support sector, and the considerations individuals should consider when contemplating involvement in this field.   As the guest expert, Debbie shares her expertise and experiences from NDIS Property Australia. She provides valuable insights into the potential opportunities that SDA presents for providers and investors.    As hosts, Tania and Paul ensure that their audience gains a clear understanding of the differences between being an SDA investor and an SDA provider. Through informative discussions, they shed light on the roles, responsibilities, and potential challenges faced by each party. Listeners receive guidance on how to navigate these roles and make informed decisions regarding their involvement in the SDA market.   "The Profitable NDIS Provider Podcast" is the ultimate resource for individuals seeking to comprehend the concept of SDA and evaluate its potential benefits. With Tania and Paul as your trusted hosts and Debbie as the guest expert from NDIS Property Australia, this episode offers invaluable insights, expert opinions, and practical advice for those considering entering the realm of Specialist Disability Accommodation.   About NDIS Property Australia NDIS Property Australia team conducts thorough research on Specialist Disability Accommodation (SDA) and provides appropriate technical advice through premium and strategy-based solutions. This ensures that their clients have access to the latest information on SDA design categories, geographic locations, building types, and other features that affect prices. They also use complex feasibility calculation spreadsheets to help investors understand the expected annual income of an SDA dwelling, the timeline stages of construction of their property, and reveal the hidden costs. NDIS Property Australia helps its clients make better-informed decisions and achieve their investment goals by staying up-to-date with the latest SDA pricing and payment information. Learn more: https://linktr.ee/ndispropertyaustralia Read More Show Notes: https://taniagomez.com.au/profitable-ndis-podcast-show-notes/ ---------------------------------------------------- Listen via: Podbean: https://profitablendisprovider.podbean.com/ Apple Podcast: https://apple.co/3UQI0cA Spotify: https://podcasters.spotify.com/pod/show/the-profitable-ndis

In this episode, Tania and Paul sit down with Chris, known as the NDIS Ninja from Grow DSP, an Australian digital marketing agency that specializes in supporting disability service providers. Together, they delve into the world of social media for NDIS providers, discussing the potential benefits, challenges, and strategies that can help providers thrive in the digital landscape. Chris introduces himself and Grow DSP, shedding light on their extensive experience in the NDIS industry, their commitment to client support, and the range of services they offer to disability service providers. He shares his top three tips for NDIS providers looking to harness the power of social media effectively. The conversation revolves around the importance of having a well-structured social media strategy, and Chris offers insights into selecting the most suitable platforms based on the target audience and marketing objectives. Tania and Paul explore the content strategies employed by Chris and Grow DSP when working with their clients. They discuss the types of content that have yielded positive results and highlight the pitfalls to avoid on social media platforms. Additionally, they delve into budgeting for social media, providing recommendations on allocating resources wisely to achieve the best outcomes. Chris gets real with his thoughts on whether social media is truly beneficial as a marketing channel for NDIS providers, sharing candid perspectives based on his experiences. He also recommends the top-performing social media channels for NDIS providers, offering valuable insights for providers to consider in their marketing efforts. Throughout the episode, listeners gain valuable insights into crafting effective social media strategies that reflect the unique strengths and value of each NDIS provider. Whether you're an NDIS provider seeking to enhance your online presence or a digital marketing enthusiast, this episode offers actionable tips and real talk on navigating the ever-evolving social media landscape. Join Tania, Paul, and Chris as they uncover how social media can be a powerful tool for NDIS providers to reach their goals and grow their businesses.   Read More Show Notes: https://taniagomez.com.au/profitable-ndis-podcast-show-notes/ ---------------------------------------------------- Listen via: Podbean: https://profitablendisprovider.podbean.com/ Apple Podcast: https://apple.co/3UQI0cA Spotify: https://podcasters.spotify.com/pod/show/the-profitable-ndis

Welcome to Episode 11, the first episode of Season 2 of The Profitable NDIS Provider Podcast! In this episode, hosts Tania Gomez and Paul Bryan interview Chris from Care BPO to discuss the use of offshore resources in the NDIS sector. Chris explains what a BPO is and how offshore staff can support various business functions. The conversation covers the benefits of using a BPO instead of recruiting directly, cost savings associated with offshore resources, data protection, and compliance risks, and success stories from Care BPO's clients.   Care BPO is an Australian-owned outsourcing company that provides tailored business solutions to clients across industries, including healthcare and NDIS. They specialise in offshore staffing and offer services such as administration, bookkeeping, and customer service. Care BPO operates in the Philippines, where they recruit and train staff to work for their Australian clients. They prioritise quality service, attention to detail, and client success.   Content Highlights: Introduction of Care BPO and services offered, and of Chris Glasson including his experience with NDIS and background. What is a BPO, and what does the offshore staff look like in the NDIS sector? Why go through a BPO as opposed to recruiting directly? What is the average cost per hour for an offshore resource, and what is that as a savings per hour or per month/year? What needs to be considered from a data protection perspective, and to ensure compliance, are there any other risk minimisation strategies needed? What are some success stories from your clients in using a BPO?   Speakers: Guest: Chris Glasson is a qualified CPA with over 20 years experience, including over a decade in the disability services sector. Chris was introduced to the sector through his role as CFO of a large West Australian not-for-profit. In 2020 he left this role to start Onboard Supports, with the goal of creating a personalised, responsive Plan Management agency. After such a positive experience hiring offshore staff within Onboard Supports, he partnered with his two original offshore staff to create Care BPO. Care BPO exists to help NDIS providers find the right offshore solutions for their business, leading to greater efficiencies and long-term viability in a challenging funding environment.   Hosts: Tania Gomez has over a decade of experience in the disability sector and has worked with a variety of NDIS providers, ranging from small start-ups to larger, established businesses. Paul Bryan has a background in business development and marketing and has helped many businesses across various industries to achieve growth and success.   ---------------------------------------------------- https://profitablendisprovider.podbean.com/https://apple.co/3UQI0cAhttps://podcasters.spotify.com/pod/show/the-profitable-ndis

Welcome to Episode 10 of The Profitable NDIS Provider Podcast! In this episode, hosts Tania Gomez and Paul Bryan interview a panel of successful NDIS providers to discuss their journey from 0 participant to profitable businesses.   The panellists will share their personal stories, providing insights on why they started their businesses, the inspiration behind them, and their journey from starting out to where they are today. They will also discuss how they chose their business models, where they started, and the biggest challenges they faced while running a profitable business.   The hosts will ask the panellists about their future goals and what they are working towards next. They will also ask for their top three pieces of advice to NDIS providers who are struggling to run their businesses, facing audit struggles or finding it difficult to keep up with day-to-day work. Finally, they will explore how the panellists balance everything and make it work.   This episode promises to be insightful, informative and full of practical tips for NDIS providers looking to start or grow their businesses. Tune in to hear from our panel of experts and learn from their experiences.   https://profitablendisprovider.podbean.com/https://apple.co/3UQI0cAhttps://podcasters.spotify.com/pod/show/the-profitable-ndis

Welcome to the ninth episode of "The Profitable NDIS Provider" podcast with Tania and Paul. In this episode, we focus on the critical aspect of finding and refining staff, and how it impacts the success of NDIS providers. To provide insights on this topic, Tania and Paul interview Phil Jordan from Partale, an HR consultancy firm that specialises in helping businesses improve their recruitment and retention strategies. Partale offers practical advice on how NDIS providers attract and retain the right staff. Phil discusses the importance of having a strong employer brand, creating a positive workplace culture, and offering attractive remuneration and benefits packages. He also shares insights on how to identify and address common HR challenges faced by NDIS providers, such as high staff turnover and workforce diversity. Throughout the episode, Tania and Paul ask Phil about his experience working with NDIS providers, the common mistakes he sees, and the best practices he recommends for optimising the recruitment and retention of staff. They also discuss the role of technology and automation in streamlining HR processes and enhancing the employee experience. Partale's website, https://partale.com.au/about, explains that they are a team of experienced HR professionals who work with businesses to help them develop and implement HR strategies that support their growth and success. They specialise in recruitment and retention, employee engagement, and compliance and regulatory matters. This episode is a valuable resource for NDIS providers who want to improve their recruitment and retention strategies and create a positive and productive workplace culture. It provides practical advice and actionable insights from Phil, an HR expert with extensive experience in the NDIS sector. If you're an NDIS provider looking to improve your staff recruitment and retention practices, or interested in the HR aspects of running an NDIS business, this episode is a must-listen. Tune in to hear from Tania, Paul, and Phil as they share their expertise and insights on finding and refining staff in the NDIS sector.   https://profitablendisprovider.podbean.com/https://apple.co/3UQI0cAhttps://podcasters.spotify.com/pod/show/the-profitable-ndis

Welcome to this episode of "The Profitable NDIS Provider" podcast with Tania and Paul. In this episode, we focus on ethical practice in profitable NDIS business, and how NDIS providers can operate ethically while maintaining a profitable business. Tania and Paul discuss the importance of ethical practice in the NDIS sector and provide practical advice on how NDIS providers can align their values and goals with their business practices. They highlight the benefits of adopting an ethical approach to business, such as building trust with clients and staff and improving participant outcomes. Throughout the episode, Tania and Paul share their experiences working with NDIS providers and highlight the common ethical challenges they face when operating a profitable business. They also provide practical tips on how to identify and address ethical issues early on, and how to ensure that your business practices align with your values and goals. This episode is a valuable resource for NDIS providers who want to improve their ethical practice and create a positive reputation in the sector. It provides practical advice and actionable insights from experienced NDIS professionals with extensive experience in the industry. If you're an NDIS provider looking to improve your ethical practice or interested in the impact of ethical business practices on client outcomes, this episode is a must-listen. Tune in to hear from Tania and Paul as they share their expertise and insights on ethical practice in profitable NDIS business.

Welcome to the seventh episode of "The Profitable NDIS Provider" podcast with Tania and Paul. In this episode, we focus on the importance of business culture and how NDIS providers can create, develop and implement a positive culture in the workplace.   Tania and Paul discuss the benefits of having a positive culture in the workplace, such as increased productivity, employee satisfaction, and participant outcomes. They provide practical advice on how NDIS providers can develop and maintain a positive culture by focusing on communication, employee engagement, and leadership.   Throughout the episode, Tania and Paul share their experiences working with NDIS providers and highlight the importance of aligning your business culture with your values and goals. They also discuss the role of culture in attracting and retaining employees, and how it can impact the participant experience. This episode is a valuable resource for NDIS providers who want to improve their business culture and create a positive work environment. It provides practical advice and actionable insights from experienced NDIS professionals with extensive experience in the sector.   If you're an NDIS provider looking to develop a positive culture in your workplace, or interested in the impact of culture on employee satisfaction and participant outcomes, this episode is a must-listen. Tune in to hear from Tania and Paul as they share their expertise and insights on creating a positive business culture.

Welcome to the seventh episode of "The Profitable NDIS Provider" podcast with Tania and Paul. In this episode, the focus is on how NDIS providers can simplify their operations, comply with NDIS requirements, and increase their profit margins through the use of software options. Tania and Paul interview Besim Ademi from Nightingale, a provider of specialist software to the Disability, Aged Care, Allied Health, and Mental Health sectors. Besim provides insights on the various types of software available to NDIS providers, including compliance software, case management software, and financial management software. They discuss the benefits of using software to streamline operations, improve compliance, and enhance the participant experience, ultimately leading to higher profit margins. Throughout the episode, Tania and Paul ask Besim about Nightingale's experience working with NDIS providers, the common challenges they face, and the best practices they recommend for selecting and implementing software. They also discuss the role of technology in driving efficiency and innovation in the NDIS sector, which can ultimately increase profitability for providers. This episode is a valuable resource for NDIS providers who want to improve their software options, simplify their operations, comply with NDIS requirements, and ultimately increase their profit margins. It provides practical advice and actionable insights from an expert in NDIS software with extensive experience in the NDIS sector. If you're an NDIS provider looking to simplify your operations, comply with NDIS requirements, and increase your profit margins using software, or interested in the role of technology in driving innovation and profitability in the NDIS sector, this episode is a must-listen. Tune in to hear from Tania, Paul, and Besim Ademi from Nightingale as they share their expertise and insights on software options for NDIS providers. Here is the bio of Nightingale - Nightingale is a provider of specialist software to the Disability, Aged Care, Allied Health, and Mental Health sectors. Their software package is a leading system for organisations in these sectors to manage all their activities that are vital to providing care to people in our society. Nightingale was built from the ground up to integrate seamlessly with the Australian National Disability Insurance Scheme (NDIS). It is uniquely equipped to enable organisations to manage their activities in full compliance with NDIS requirements and hence enable the smooth flow of NDIS funding and associated care programs. If you're interested in learning more about Nightingale and their software, you can visit their website: https://www.nightingalesoftware.com.au/about/

Welcome to the fifth episode of "The Profitable NDIS Provider" podcast with Tania and Paul. In this episode, we take a deep dive into compliance, one of the most important aspects of running an NDIS business. Paul interviews Tania, an experienced NDIS auditor and compliance consultant, on her best tips for NDIS providers around compliance in the everyday. Tania shares her insights on how NDIS providers can implement simple processes and routines to make compliance manageable, even for the busiest of providers. She provides practical tips on how to develop a compliance culture, embeds compliance into day-to-day activities, and create a compliance framework that supports ongoing improvement. Throughout the episode, Paul and Tania discuss common compliance issues faced by NDIS providers, such as record-keeping, reporting, and quality management. They also share their experiences working with NDIS providers and highlight the benefits of investing in compliance. This episode is a valuable resource for NDIS providers who want to improve their compliance practices and minimise the risk of non-compliance. It provides practical advice and actionable insights from an NDIS auditor and compliance consultant with extensive experience in the NDIS sector. If you're an NDIS provider looking to improve your compliance practices, or interested in the compliance aspects of running an NDIS business, this episode is a must-listen. Tune in to hear from Paul and Tania as they share their expertise and insights on compliance in the everyday. https://profitablendisprovider.podbean.com/https://apple.co/3UQI0cAhttps://podcasters.spotify.com/pod/show/the-profitable-ndis

With Tania Gomez, Caz and Paul Bryan

Welcome back to the "The Profitable NDIS Provider" podcast with Tania and Paul. In this episode, Tania takes the lead and interviews Paul on how NDIS providers can attract more participants to their businesses. Paul shares his insights on various strategies that can be used to increase the visibility of an NDIS provider, such as optimising their online presence, creating a strong brand identity, and building a referral network. He also emphasises the importance of understanding the needs and preferences of potential participants and tailoring marketing efforts to meet their specific requirements. Tania then asks Paul some of the most common questions about growing the number of NDIS participants. These questions range from how to measure the success of marketing efforts to how to leverage social media to reach a wider audience. Paul provides practical and actionable advice, based on his experience working with businesses in different industries. Throughout the episode, Tania and Paul emphasise the importance of having a comprehensive marketing strategy in place, and how it can help NDIS providers stand out in a crowded market. They also provide insights on how to build trust and establish long-term relationships with participants, to ensure sustainable growth and success. If you're an NDIS provider looking to attract more participants to your business, this episode is a must-listen. Tune in to hear from Tania and Paul on how to create a strong marketing strategy, and get answers to some of the most common questions about growing the number of NDIS participants.

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