Podcasts about digital pm summit

Welcome to episode 138. If you're managing client relationships - or leading others who do - this episode is packed with practical advice. I'm joined by David C. Baker, widely regarded as "the expert's expert" in the marketing agency world. David has advised over 1,000 entrepreneurial experts through his consulting firm, Punctuation, which he founded back in 1994. He's the author of 7 books, including the influential "The Business of Expertise" and "Secret Tradecraft of Elite Advisors," and his latest book “Selling your professional services firm”. His insights have been featured in The New York Times, Wall Street Journal and numerous other publications. As the co-host of the popular "2Bobs" podcast, David regularly shares his expertise on agency management. With decades of experience working with marketing services firms, David brings unparalleled insights into the nuanced relationship between account management and project management - which makes him the perfect guest as we prepare for the third annual Account and Project Management event in Atlanta in September 2025. Here's just a handful of the things we covered: • Why growing the account is the primary role of an account manager - and why order-taking isn't enough (particularly now) • The healthy tension that needs to exist between AMs and PMs - and what happens when one person does both • Why strong account managers read the room - not just run the meeting • How to lead clients without being pushy - and why honesty is your best sales strategy • Practical tips for handovers, managing workload, and setting account managers up for success • And why account managers can - and should - lead the AI conversation within the agency David also shares thoughts on leadership, compensation, and the future of AM in an AI-driven world. If this conversation sparked ideas for how you can grow your client relationships, lead more confidently, and future-proof your role - then imagine what could happen if you gave yourself two days completely focused on it. Join us in Atlanta this 23rd and 24th of September for the AM/PM Conference - the only event created specifically for agency account and project managers. This isn't just another conference. It's where you'll: • Surround yourself with people who get it - fellow AMs and PMs facing the same pressures and expectations you are • Learn practical strategies to retain and grow client accounts, manage tricky situations, and improve delivery - without burning out • Discover exactly how other agencies are using AI to work smarter, automate the boring stuff, and deliver faster, better outcomes • Leave with fresh tools, frameworks, and real-world examples you can put into practice the very next day I'll be there, David C. Baker will be there, and we're also joined by Brett Harned - founder of the Digital PM Summit and author of Project Management for Humans. If you're serious about growing your career and elevating your role - this is where it happens. Visit https://www.punctuation.com for all the details and to grab your spot.

Summary In this conversation, Dave Prior and Kate Kaiser discuss the challenges faced by non-technical project managers, particularly in overcoming fear and embracing difficult conversations. Kate shares her experiences in project management, emphasizing the importance of self-awareness, communication, and building trust with clients. They explore strategies for managing energy and maintaining transparency in client relationships, ultimately highlighting the significance of creating positive experiences in every interaction. Takeaways - Embracing fear can lead to better outcomes. - Self-awareness is crucial in managing stress and energy. - Being shameless helps in uncomfortable conversations. - Asking questions is essential for clarity and understanding. - Trust and honesty build strong client relationships. - Every interaction should be a positive experience. - Fear is a common experience; it's okay to feel it. - Having a plan B can ease communication challenges. - Project managers don't need to know everything; leverage your team. - Building relationships is more important than the project itself. Chapters 00:00 Introduction to Kate Kaiser and Her Background 03:21 Embracing Fear in Project Management 06:16 Navigating Non-Technical Challenges 09:17 Self-Awareness and Energy Management 12:09 Honesty and Transparency in Client Relationships 15:19 Building Trust and Positive Experiences 18:26 Closing Thoughts and Conference Preview To learn more about the 2024 Digital PM Summit - https://bureauofdigital.com/event/digital-pm-summit-2024 Contacting Kay - Plank: https://plank.co/ - LinkedIn: https://www.linkedin.com/in/kayla-keizer/

Summary In this conversation, Dave Prior and Val Hinze discuss the evolution of project management roles, the importance of creating a supportive PMO structure, and the significance of servant leadership in fostering a healthy work environment. Val shares insights on how Mighty Citizen has redefined project management to focus on career growth, client relationships, and sustainable practices. The discussion also touches on the upcoming Digital PM Summit and Val's talk about the journey of project management within her organization. If you'd prefer to watch the video version of this podcast you can find that here: https://tinyurl.com/3nwsmyud Takeaways • Creating a structure for project manager success is essential. • Support from leadership is crucial for project managers. • Client happiness is a key measure of project success. • Fostering growth and safety for project managers is rare but necessary. • Innovating together as a team leads to better outcomes. • Building sustainable client relationships is a new approach. • Continuous improvement should be a focus in project management. • Val's journey reflects the evolution of project management roles. • The PMO can be a supportive entity rather than a hindrance. • Val's superpower lies in her ability to adapt and innovate. Chapters 00:18 Introduction to Project Management and Personal Journey 03:09 Creating a Supportive PMO Structure 06:09 The Importance of Career Trajectory in Project Management 09:06 Fostering a Healthy Work Environment 12:07 Defining Success in Project Management 15:10 Performance Reviews and Growth Opportunities 18:11 Val's Talk at the Digital PM Summit 21:08 Val's Superpower and the Future of PMOs 2024 DIGITAL PM SUMMIT LINKS Digital PM Summit: https://bureauofdigital.com/event/digital-pm-summit-2024 Val's Speaker Page at the 2024 DPM Summit: https://bureauofdigital.com/val-hinze-dpm-summit-2024 Dave's Speaker Page at the 2024 DPM Summit: https://bureauofdigital.com/dave-prior-dpm-summit-2024 CONTACTING VAL LinkedIn: https://www.linkedin.com/in/valhinze/ Val at Mighty Citizen: https://www.mightycitizen.com/team/valerie-hinze Mighty Citizen: https://www.mightycitizen.com/

Galen Low is joined by Brett Harned, Digital PM Consultant and Founder of The Digital PM Summit, to dive into two questions we get all the time: what is digital project management, and how is it different from other types of project management?

Brett Harned formed the Bureau of Digital and founded the Digital PM Summit, which was the first annual digital project managers conference. He is also a Digital Project Management Consultant at Digital PM Consulting, LLC, where he works with teams to build processes and communication tactics that work for their projects, people, and clients. Brett has worked with major clients such as the Bill & Melinda Gates Foundation, Zappos, MTV, Alaska Air, and the Philadelphia Museum of Art, to name a few. Brett's previous roles include Director of Education at TeamGantt, Vice President of Project Management at Happy Cog, and Senior PM at Razorfish. Today, he speaks at events all over the world, writes for popular websites and publications, and can be heard on his podcast, Sprints & Milestones. He is the author of Project Management for Humans, which was published in July 2017. In this episode of the Smart Business Revolution Podcast, John Corcoran is joined by Brett Harned, the Founder of the Digital PM Summit, to talk about project management. Brett discusses the origin of the Bureau of Digital, building the community, the best practices of putting together events, and tools in the digital project management space today. He also shares how he got a community of leaders together, some of the people who helped make his projects possible, and how you can be a good community citizen.

Brett Harned wants to teach the world about Project Management, and why it's more exciting than you think! Brett is the Director of Education at TeamGantt and has become a leading voice in the highly sought after, but misunderstood, PM world. Brett educates inspires through a range of mediums including the Digital PM Summit, his Coffee with Brett YouTube series, his podcast Time Limit, and his acclaimed book Project Management For Humans.Today, Brett tells us his trailblazing story, from dot com boom start-up to world-renowned thought leader. We discuss Process with a capital P, and what law firm owners can do to refine, align, and mastermind their digital projects.What's in This Episode: Who is Brett Harned? Why every organization needs a Project Manager How Brett helped create the Digital PM Summit Director of Operations, Integrator, Project Manager - what's the difference? What you can learn from planning a fancy party Insights from Brett's book 'Project Management For Humans' How to use project management to scale a content strategy

“I love the very quick and fast pace of an agency and my projects.”  Project management roles are pretty similar across industries, in that PMs are mostly responsible for facilitating projects and teams to a successful delivery while keeping a keen eye budgets and deadlines. That’s certainly the case for agency project management, but for some reason it’s just a little more different. Is it the fast pace? The clients? The huge network you have in a global agency? The creative culture? Or maybe the way a PM is viewed and utilized in an agency?  In this episode of Time Limit, we talk to Donna Sargeant, who is a program manager at Wunderman Thompson, a global creative agency that helps its clients meet their business goals through the strategy and execution of digital and print projects. In the interview, Donna provides a glimpse into agency life as a project manager, and we touch on: What does a project manager do at a marketing agency? How to get into agency project management Project management roles and team structure How PMs work with account managers Agency process Additional resources mentioned in this episode: Check out Donna’s session at the Digital PM Summit 2020 

When you're busy, it's easy to let things like project plans, status reports and well-planned meetings fall by the wayside. But when these things slip, so does communication and trust with stakeholders. No matter how you work—agile, waterfall, hybrid, etc.—you have a plan in place. There are a series of steps that you will take to get the work done. And to keep things moving, you'll need stakeholders to be involved and in the loop. They need to know when and where to plug in so you can negotiate risks, get feedback and meet deadlines. Brett Harned, Founder of the Digital PM Summit and Director of Education at TeamGantt, outlines three solid PM tools that can help foster better communication, more trusting relationships and a brighter future for your projects. Listen in.

It's the week after the Digital PM Summit and we have so many people to thank. Thank you to Brett Harned and Lori Averitt of the Bureau for putting together all of the fantastic programming and event details, and to everyone who attended and supported the event—all of our volunteers and speakers, Zoho Projects, Smartsheet, InVision, Mailchimp and VOGSY. Without your help, none of this would have been possible.

There are so many opportunities to connect and dig into challenges before the year is out. Here's what's coming up:The seventh Digital PM Summit is in Orlando in less than two weeks! Registration closes this Friday, October 11—and we're close to a sellout. So don't wait any longer to snag your spot. Register today.If you care about diversity and want to build on the research that shows that diverse teams build better products, join us in Dayton, Ohio, on November 13-14 for Digital Diversity Days at Sparkbox. There is no cost to attend this event, so join us and make an impact in your workplace and in the industry.Finally, Ops Week is coming to San Francisco, November 4–8. From our Financial Metrics, Forecasting and Operations Workshop to a workshop focused on Effective Collaboration for Teams and Ops Camp, block out some dedicated time to focus on the inner workings of your organization.Thank you to our amazing partners for making The Bureau Briefing possible!Mailchimp is the marketing platform for anyone who works on the web and wants to promote their organization or promote their client's organization. They have a great partner program, so check it out.From quote to cash, VOGSY will help you understand what's going on inside your services organization, and also help you get better at what you do and keep more of the money you earn.

Brett Harned is the Director of Education at TeamGantt and the creator of the Digital PM Summit, an annual conference for digital project managers to share their knowledge and speak passionately about what they do. In 2012, two dozen studio owners gathered together to share experiences, ideas, and challenges. With that meeting, the Bureau of Digital was formed. This community has grown to include digital leaders, in house teams, product shops, and many of the world’s largest digital companies. With the Bureau community, you will find support networks that encourage shared passions and goals. Agency owners, business developers, operations directors, and more finally have a place to connect and create. Bureau of Digital members are made up of all types of digital professionals. They are a diverse group with a common ground. This private community has the support of a network of like-minded experts. The bureau has always prioritized bringing people in the digital industry together. Brett Harned has nearly 20 years of experience under his belt in communications and project management. He uses his passion for teaching and community building at TeamGant, where he offers classes on project management to help better communities.

Looking back over the past few years, some have a tidy, linear career path. Others' professional journeys are a series of unexpected twists and turns. Kianosh Pourian is a technologist with 20 years of experience in the web development industry. After working at Staples for over eight years, Kianosh set out on his own—right in the midst of the great financial crisis. He found success with his own consulting firm, went through a merger and then his new company experienced a lull in the pipeline. Never expecting an offer for acquisition at that exact moment in time, that's exactly what happened. With the deal inked, Kianosh went from an organization of seven people to being part a 150-plus company. Months later, the office Kianosh called home was shuttered. Throughout this rollercoaster ride, Kianosh has stayed true to founding principles. Before being acquired, Kianosh's company didn't have a vision statement. It had one word, and that word was “empathy.” In many ways, he's come full circle, back to the desire to venture forth and build new things. Kianosh joins us to talk about the lessons life has to teach us and how it's always best to go with your intuition. Show Notes Biz Dev Camp at Viget: Sellout alert! There are only two spots left for Biz Dev Camp D.C. at Viget. Join us March 19–21, with an optional Presentation Skills Workshop on March 22. https://bureauofdigital.com/event/biz-dev-camp-dc-viget 2019 Digital PM Summit: If you're a Digital PM or have a DPM in your life, get in on super early bird pricing for the Digital PM Summit, October 20–22 in Orlando. Super early bird tickets are on sale until February 15, or until all 50 tickets sell out. Don't wait to get yours. https://www.digitalpmsummit.com Thank You to Our Amazing Partners! Mailchimp: Mailchimp has tips, case studies and best practices to help your business grow. Sign up for their partner program to take advantage of everything they have to offer. http://bit.ly/mailchimp-partner-program VOGSY: If you're using the Google suite of products, you're ready to give VOGSY a look. From initial quote to final payment, VOGSY helps improve visibility, reporting and business outcomes. https://vogsy.com/

You go to conferences… and there are moments when you pick stuff up that can help you do your job. But, once and awhile, there are those special moments when people share things in sessions that permanently change how you look at the work you do. It’s rare… but it’s awesome.  That happened for me this September in Memphis at the 2018 Digital PM Summit. I attended a session led by Abby Fretz called "Sustaining the Project Honeymoon Phase: How to Build Effective Client Education.” In the session, Abby drew a connection between the relationship we have with our clients and the relationships students have with teachers. She reminded everyone that all of our clients are not just emotional humans, but they are also family members, friends, and experts, and that we need to care for them as a teacher would care for a student. Moreover, she reminded everyone that as much as we are the teachers of our clients, they are our teachers as well. I wish someone had said this to me 20 years ago. In this podcast, Abby and I discuss her session from the 2018 Digital PM Summit, what led her to her metaphor, and how it has impacted her work. There is some powerful stuff in this interview and I hope it will be as valuable for you as it was for me. I am very indebted to Abby for teaching me something that seems like such common sense— I’m a little ashamed I had not though of clients this way before. Here are some of the links mentioned in the podcast: Digital Pm Summit: https://bureauofdigital.com/abby-fretz-1/ DPM Philly Meetup: https://www.meetup.com/DPM-Philly/ Louder Than 10: https://louderthanten.com Eastern Standard: https://www.easternstandard.com If you'd like to get in touch with Abby you can reach her at: Web:http://abbyfretz.com Twitter: https://twitter.com/abbyfretz LinkedIn: https://www.linkedin.com/in/abbyfretz/

Suzanna Haworth gave a talk at the 2018 Digital PM Summit called "Adapting Agile: How to Make a Blended Agile Approach Work For You". Agile and Digital can be an odd fit. In her talk Suze focused on how digital agencies can begin introducing agile practices into their workflow in order to realize some of the benefits that agility can provide. The talk was very popular. So popular in fact, that I wasn't able to get in. Fortunately Suze was kind enough to let me interview her about her session once she got back home to London. In this interview she shares some of the key points from her session and explains her take on hybrid approaches to bringing agile and a traditional (waterfall) approach together. If you work at a digital agency and you're trying to figure out how to make agile fit, there are some great tips in here for you. (Also, apologies for some of the background noise - they were doing construction in the apartment above mine and it could not be helped.) If you'd like to get in touch with Suze to ask her some follow up questions, here is her contact info: LinkedIn:https://www.linkedin.com/in/suzanna-haworth-55073616/ Twitter: https://twitter.com/suzehaworth Web: https://suzannahaworth.com

Patrice Embry gave a lightning talk called “Finessing a Retrospective to Get Results” at the 2018 Digital PM Summit. After her talk Patrice and I had a chance to sit down and talk through some of the ideas she shared that you can use to hep you get more value out of the moments where you and your team stop to inspect and adapt how things are working on your project. The tips Patrice shares in the interview (and in her talk) will work for you whether you are holding a more traditional review (like a Post-Mortem or a Project Review), or if you are working with Agile and holding a Retrospective Meeting. (Including how to hold these meetings if you are working remotely.) If you’d like to get in touch with Patrice with follow up questions, here is how you can reach her via her website: http://www.patrice-embry.com.

A few weeks ago the 2018 Digital PM Summit was held in Memphis. This is the 6th year the conference has been held and the Bureau of Digital (https://bureauofdigital.com) put together another incredibly inspiring conference. The event focuses on helping PMs in who work in the Digital space amp up their ability to practice their craft. During the conference, Aaron Irizarry gave a presentation called “Laying the Groundwork: Building Foundations for High-Performing Teams”. (https://bureauofdigital.com/aaron-irizarry) Aaron is currently working as a Design Director at Capital One. After Aaron’s session we had the chance to sit down and record a podcast on how to create Personas. During the interview we talk about why personas are so important how to go about creating archetypes, personas, how to conduct proxy interviews, and how much detail you should include when you are putting them together. Aaron is also the co-author of Discussing Design: Improving Communication and Collaboration through Critique. (https://www.amazon.com/dp/149190240X/ref=cm_sw_su_dp) If you’d like to get in touch with Aaron with additional questions or to hear more about his session at the Summit, you can reach him via Twitter at https://twitter.com/aaroni

Project management is a unique role, and it takes a unique sort of person to fill it, and do it well. In the digital world, project management is still being defined. Some organizations have a good understanding of what a PM is, and isn't, and others are still figuring it out. Lynn Winter, a digital strategist, Digital PM Summit speaker and founder of the Manage Digital conference, started her career doing the work that people hated most. Her coworkers sat down and wrote a list of things they didn't want to do anymore, and that became her job description. After stints at different organizations, Lynn went freelance. She lost 20 pounds, started sleeping better, switched to a healthier diet and saw her marriage improve. Lynn joins us to talk about what it takes to be a project manager, perfectionism and the tendency to put everyone else first—sometimes at the expense of your own health, happiness and relationships.

In 2013, about 150 project managers came together in Philadelphia for the inaugural Digital PM Summit. That year, it was all about finding your people, running web projects and keeping clients happy. This year, the Summit agenda runs the full gamut of topics and speakers: Agile, IoT products, PM self-care, what's next in our careers and more. Brett Harned, Founder of the Digital PM Summit, joins us to talk about the evolution and growth of the community as well as subsequent shifts in programming. As the community swells with more DPMs from in-house teams, nonprofits, higher ed, traditional backgrounds, etc., there is more we can all learn together. Tune in to hear about the 2018 Digital PM Summit in Memphis, and how the community can lift itself up by doing better.

This is a explaination of the new tool I introduced at the 2017 Digital PM Summit. The session I led was called Hacking Agile for Digital Agencies and the canvas tool I built for the session is intended to help Digital Agencies understand more about why they want to use Agile practices in the first place, how they are expected to help and what they are willing to risk in order to achieve some level of agility.   If you'd like to check out the slides from the actual presentation, you can find them here. If you'd like to download a PDF of the DPM Agility Canvas you can find that here. And if you have any feedback or questions, please email me at dave.prior@leadingagile.com

Can the Project Manager role be strategic? This week I’m talking with Brett Harned… Project Management, thought leader, founder of the Digital PM Summit conference and Author of the book… Project Management for Humans.There are a LOT of books out there on project management but Brett has written one of the more impressive ones I’ve had the pleasure of reading and I can’t recommend it enough,Brett and I discuss his book and how to become a more strategic leader. If you like this conversation, let me know! We now have a Facebook page at facebook.com/schmidtlist

So today, it is my pleasure to introduce you to Brett Harned from Digital PM Consulting and founder of the Digital PM Summit. Brett has been a project manager in the digital space for more than 15 years. Brett also has a great blog about his adventures in project management at brettharned.com and recently published his first book entitled Project Management for Humans. Today, Brett and I are going to discuss personal skills and intuition, addressing issues before they become problems, communicating like a pro and holding people accountable. You will find a link to Brett’s website and book in the show notes at projectmanagementparadise.com/70 We’d also welcome an honest review about this podcast on iTunes and you will find a direct link to do this at projectmanagementparadise.com Thanks again for listening and be sure to tune in again next week for another great guest. Our proud sponsor today is Cora Systems. To find out more about Cora’s solutions, which are live in 51 countries around the world, visit corasystems.com where you can request a free demo, and discover first hand how Cora helps its clients gain control, governance and insight into their project portfolios.

In this episode o DrunkenPM Radio, Digital PM Summit co-founder, Brett Harned, talks about his new book “Project Management for Humans”, the upcoming (and 5th annual) Digital PM Summit and the new podcast he’s been working on. Show Notes 00:08 Interview Starts 00:37 Who is the book for? 02:44 What are the pieces that are missing we teach people how to be project managers? 04:25 The project manager is more than just a box checker. But how technical do they have to be? 08:04 What is Brett’s ideal version of the job of a project manager 11:18 What is the biggest misconception that new PMs have about the job when they first get started? 12:30 What is the thing about the job of being a PM that keeps Brett motivated even on the days that totally suck 15:19 What is the Digital PM Summit and why did they put it together in the first place? 17:52 Why the Bureau of Digital’s events are so focused on community 19:21 Sharing and debating… and why it is different in Digital PM than in traditional PM 21:20 Details on the Digital PM Summit and Brett’s workshop right after the conference 21:44 How to get tickets to the conference after registration closes on September 30th 22:17 Following the event online if you can’t make it 23:31 Brett’s new podcast Sprints and Milestones (URL to be posted later) 25:04 Getting in touch with Brett directly 25:24 Hacking Agile at the DPM Summit 25:32 Special events happening at the conference 26:30 Interview ends Brett’s book Project Management for Humans Publisher http://bit.ly/2fGmpAI Amazon: http://amzn.to/2yUlEMQ For more on the 2017 Digital Pm Summit Web: http://bureauofdigital.com/summits/digital-pm-2017/ Email: dpm@bureauofdigital.com Twitter Hashtag: #dpm2017 To contact Brett directly Web: http://brettharned.com Email: brett@brettharned.com Twitter: https://twitter.com/brettharned

Edward Kay, the Founder of Tall Projects, has been managing software and digital projects for over 14 years. A few months ago Edward posted an article on The Digital Project Manager called “Agency Agile: 10 Agile Methods for Agencies”. In this interview, Edward and I discuss his article, some of the key things you need to do in order to get agile to work in digital, and why Scrum may be the one thing that just won’t work in an agency model. 04:04 - Interview Begins 04:48 - Background on Edward and Tall Projects 05:55 - How Edward got started doing agile 06:31 - How Edward’s clients develop a desire to try Agile 09:11 - Are the clients who want to “Go Agile” aware of what that will require and willing to take the steps needed to implement the change? 11:25 - Where in the organization is agile getting started? 12:17 - Why the clients bring Edward in 13:34 - There is no one true way 14:50 - Critical challenges facing Digital Agencies trying to adopt Agile 16:32 - Understanding how to look at work across the portfolio 17:32 - Different ways of measuring work in agencies that are using Agile 20:07 - “Why don’t we just smoke crack at work?” 23:52 - Tracking Happiness 25:10 - Quantifying value and limiting WIP 28:26 - What is the client actually paying you for? 30:50 - Determining value at the project deliverable level 32:40 - Having a conversation about limiting WIP 35:38 - Getting the client to trust the practices agile team’s employ 36:16 - Multitasking is bad and doesn’t work… but it is still expected 37:45 - What Agile practices just do not work in an Agency model 38:49 - “The on system that is not well suited for Digital Agencies in Scrum” 41:15 - Kanban as an alternative for Digital Agencies 42:10 - What Agile tool/technique is the key to making it work in an Agency model? 43:17 - What is the piece that is missing when trying to make Agile fit in an Agency model? 44:18 - How to get in touch with Edward Contacting Edward Website - https://www.tallprojects.co.uk Email: edward@tallprojects.co.uk LinkedIn: https://www.linkedin.com/in/edwardkay/ Twitter: https://twitter.com/edwardkay or https://twitter.com/tallprojects Edward’s article on The Digital Project Manager: Agency Agile: 10 Agile Methods For Agencies http://www.thedigitalprojectmanager.com/agency-agile-process/ CSM Training and the 2017 Digital PM Summit For information on the Certified Scrum Master class being held right before the 2017 Digital PM Summit, go to https://www.leadingagile.com/event/certified-scrummaster-training-nevada-10-14-17/. Special Discounts are available for conference attendees. Contact training@leadingagile.com. For information on the 2017 Digital PM Summit, go to http://bureauofdigital.com/summits/digital-pm-2017/.

Jack Skeels is the CEO and Founder of AgencyAgile. There are many organizations devoted to helping companies transform to agile, but AgencyAgile is the only one that is solely focused on helping Digital Agencies adopt Agile. In this interview Jack shares his thoughts on Agile and what makes it succeed or fail in a Digital Agency context. SHOW NOTES 00:10 Interview Begins 00:40 Background on Jack and Agency Agile 01:24 How Jack ended up helping Digital Agencies adopt Agile 05:10 Trying out different types of Agile 06:10 Taking a job so you can run experiments in how to manage projects 08:12 You can’t make people trust 09:13 Jack’s initial questions for management: How much pain are you in? How much gain do you want? 09:52 What is the hardest part for a Digital Agency adopting Agile? 11:52 Transforming the agency AND their clients. Training is not enough 13:40 Do we need a new flavor of Agile tailored to Digital Agencies? 17:26 Does Agile actually make things work better? Are there actual business benefits? 18:38 How does AgencyAgile “sell” Agile to companies? 21:32 We need to stop disempower team members. They care as much as we do. 24:39 Can we actually get consistent cross-functional teams in an Agency? 25:22 Designing work stream teams of 25 26:07 Transforming the whole agency at once 27:31 Are there clients who are not ready to transform yet? 31:10 Letting go of learned behavior 32:30 What do we need for Agile to work in a Digital Agency? 33:19 Agile will work when it becomes a management initiative NOT a Project Management Initiative 34:53 How you can learn more about the AgencyAgile approach 36:10 Books about Agile that Jack recommends 37:00 Jack response to “We can’t do Agile because we’re fixed bid.” 38:10 Advice from Jack for those who want to adopt Agile in a digital agency 39:07 Where you can learn more about Jack 40:11 Interview Ends Links Mentioned in the Podcast 2017 Digital PM Summit: http://bureauofdigital.com/summits/digital-pm-2017/ Books by Bas Vodde and Craig Larman Practices for Scaling Lean & Agile Development http://amzn.to/2uCR6AV Scaling Lean & Agile Development http://amzn.to/2wXVKWG Contacting Jack: Website: https://www.agencyagile.com Blog: https://www.agencyagile.com/insights/ Medium: https://medium.com/@jackskeels Twitter : https://twitter.com/agencyagile LinkedIn: https://www.linkedin.com/in/jackaskeels/ If you are interested in this topic, please stay tuned for more. In preparation for a session I am leading at the 2017 Digital PM Summit (ttp://bureauofdigital.com/summits/digital-pm-2017/), I have been doing lots of interviews about how to make Agile work in a digital environment.

Fact: Digital agencies struggle with Agile. It feels like a private club with a secret handshake. But if you get in it will open up a world of faster and better project management. The problem is it never quite fits with how a shop works. One solution is to lowercase the "A", or "a" if you will. What does that even mean? Listen in as Dave Prior, PMP, PMI-ACP, CSM, CSPO, CSP and CST shares his insights from over 20 years of helping teams and individuals manage their work in the most effective way possible.

On the Digital PM Slack channel there was some discussion recently about Project Managers' having PTSD. In this podcast, Carson Pierce, Senior PM at DDB Edmonton and Registered Psychologist, Dr. Krista Pierce (who is also Caron's wife) and I got the chance to discuss the topic of Post Traumatic Stress Disorder, the stress PMs' experience at work and the relationship between the two. Show Notes: Krista and Carson Introductions 0:15 Introduction to the topic of Mental Health and Project Management 1:58 The Stress Project Managers Experience vs. actual PTSD 3:30 Living with failure but expecting success 5:30 Are we making too much of it 6:19 We are a dysfunctional bunch 8:00 The role experience plays in helping you cope 9:55 Lacking self-awareness 12:40 How to cope with being assertive 13:42 Bringing the bad news and being at ease15:58 Role playing the tough conversations18:26 Personal risk management 19:39 Recommendations for coping with the stress of being a PM 21:00 Setting boundaries for yourself (and sticking with them) 24:15 Carving out the self-care space  and finding balance 25:55 Mindfulness 28:42 Talking with your client (and team) about personal boundaries 29:49 Owning the burden you choose to carry 32:32 Letting go of the things you can do (Inbox 1,708) 33:03 Parting advice for coping with stress 36:45 Getting in touch with Carson and Krista 39:50 The Digital PM Summit 2016 40:28 Getting in touch with Carson and Krista Kristi can be reached at http://kristapiercepsychologist.com Carson can be reached at carsonpierce.com or via email at carson@carsonpierce.com If you'd like access to the Digital PM Slack Channel, just email Carson The site for the 2015 Digital PM Summit  can be found here: http://bureauofdigital.com/summits/digital-pm/

For the last several months 30%-40% the folks attending LeadingAgile’s CSM and CSPO courses have come from Digital Agencies. Nearly all the attendees have questions about how to implement Agile practices in a Digital Agency Model. In this episode of Sound Notes, Brett Harned, who runs the Digital PM Summit, and Rachel Gertz from LouderThanTen, took some time to share what they’ve seen work, and not work, with Agencies who are trying to apply Agile. Show Notes: Interview Start and introductions 1:48 What makes Digital Project Management a complicated fit with Agile 3:44 What is a Digital Agency 6:17 How the historical relationship between Client’s and Agencies complicates integrating Agile in Digital 7:56 The importance of building strong relationships with your client 11:22 What practices from Agile have you seen implemented that work? 13:12 Do typical contracts between Agencies and Clients allow for backlog grooming throughout the project… is that possible ? 14:24 Adapting Digital contracts for Agile18:12 What work does Digital agency do for free when bringing Agile to a client that a consulting company would be getting paid to do 21:32 Using Agile practices effectively in different areas of the project 23:40 When your Product Owner doesn’t have final say 25:39 Should we have “approval debt” (like technical debt) for POs’ who aren’t empowered to give approval 27:55 Is it really about developing an Agile way of interacting with the client 30:22 What Agile practices just don’t work in Digital 31:14 Can you actually have stable teams in Digital? Have you seen an Agency do that? 33:14 Do we need a new type of Agile that is better suited to Digital work 38:46 A MOTORCYCLE! 40:52 Advice for those trying to use Agile in Digital 42:16 Getting in touch with Rachel and Brett 46:55 You can reach Rachel Gertz here Twitter - https://twitter.com/louderthanten Website - https://louderthanten.com COAX (the magazine) https://louderthanten.com/coax You can reach Brett Harned here Twitter - https://twitter.com/brettharned Website - http://brettharned.com For information on the Digital PM Summit Twitter - https://twitter.com/digitalPMsummit Website - http://bureauofdigital.com/summits/digital-pm/

Imagine having an idea that leads to the birth of a community. That's exactly what Brett Harned did. As a Digital Project Manager, he knew the importance of the role and that nobody was talking about it. So, with the help of Happy Cog, he put on an event for Digital Project Managers, the Digital PM Summit. Would anybody show up? Not only did they show up, they left inspired and started local meetups all over the world.

So what is this Bureau of Digital thing? How did it happen? What is its mission? In this, the premier episode of the Bureau Briefing, Partner Carl Smith interviews Founding Partner Greg Hoy to find out.

Check out this episode of Digital PM Radio where Carl Smith talks to Digital PM Summit 2015 speakers and authors of Discussing Design Adam Connor and Aaron Irizarry about how they partnered up to help people give better design critiques, the Digital PM Summit, and how their topic is a great one for any digital PM.

Anthony, Natalie and Rick discuss what they've recently learned on a client trip to Finland about work–life balance. Part of the Funsize culture is Funsize Fridays. Funsize doesn't do client work on Friday. In this episode they also talk about the how, why, and what of Funsize Fridays. Show Notes Catch up: What funsize has been up to Finland trip: Sauna’s, Cabin workshops in the forest, and work–life balance tips from our clients in Finland Funsize Fridays: How, why, and what of our weekly tradition of no-client-work Fridays Links DPM Anthony and Danielle are speaking at Digital PM Summit 2014 http://dpm2014.com/speaker/anthonya/ http://dpm2014.com/speaker/daniellemoser/ http://dpm2014.com Fundamentals of iPhone App Design on sale now https://mijingo.com/products/screencasts/iphone-app-design-tutorial/ Finland Photos Phi’s Video in Finland - http://vimeo.com/104813583 Rick’s post on Exposure of the Finland Trip – https://rickmesser.exposure.co/finland Phi’s post on Exposure of the Finland Trip https://phi.exposure.co/suomi ALL THE INSTAGRAM'S of our trip! http://searchinstagram.com/fnszinfinland Visit the Funsize website Subscribe to The Funsize Digest Check out Funsize on Instagram

Greg Storey (@Brilliantcrank) of Happy Cog and Airbag Industries is Jeffrey's guest in Episode No. 88 of The Big Web Show. The two designers discuss the Austin tech and design scene; on-premises versus remote worker models; Greg's upcoming book (with Carl Smith) for people transitioning to web design; new methods of publishing on multiple platforms; modern web typography; and the inspiration behind the Digital PM Summit. Links for this episode:https://twitter.com/Brilliantcrankhttp://www.airbagindustries.comhttp://www.gregstorey.comhttp://happycog.comhttp://dpm2013.comhttp://bureauofdigitalaffairs.comhttp://alistapart.com/article/readingdesignhttp://www.magplus.comhttp://xoxco.com/packagr/http://takingyourtalenttotheweb.comhttp://www.fivesimplesteps.comhttp://dribbble.com/Brilliantcrankhttp://instagram.com/brilliantcrankSponsored by An Event Apart (http://aneventapart.com).

Greg Storey (@Brilliantcrank) of Happy Cog and Airbag Industries is Jeffrey's guest in Episode No. 88 of The Big Web Show. The two designers discuss the Austin tech and design scene; on-premises versus remote worker models; Greg's upcoming book (with Carl Smith) for people transitioning to web design; new methods of publishing on multiple platforms; modern web typography; and the inspiration behind the Digital PM Summit.