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Illuminate Podcast: Shining Light on the Darkness of Pornography
After betrayal, couples are often told they just need to communicate better. But what if communication isn't actually the problem? In this episode, we challenge one of the most common pieces of relationship advice and explore why communication techniques often fail in the early stages of betrayal recovery. We discuss why a betrayed partner's distress is already communicating something important, why recovering partners must learn to respond to the pain beneath the words, and why genuine safety, not better communication skills, is what creates lasting connection. The truth is, good communication isn't where healing starts. It's what naturally grows when honesty, accountability, and emotional safety are restored. __________________________________ Take the Free Assessment: I created a short self-assessment to help you pinpoint exactly where you are in your healing right now, and what to focus on next. It takes just a few minutes, and you'll walk away with clarity instead of guessing. Find out where you are: https://whereismywork.com/ ______________________________ Download the Free Resource: You, Me, Us - A Way Forward After Betrayal When betrayal has shaken your relationship, it can feel impossible to know where to begin. This free 15-minute video and companion worksheet will help you steady yourself, support your partner, and begin caring for the relationship between you. Get your copy here. ______________________________ Join the Courageous Together™ Program Courageous Together™ isn't just another course, it's a trauma-informed roadmap that holds both of you in the healing process. If you've ever wondered “Where do we even start?” After betrayal, this program gives you the clarity and structure you need. It meets the betrayed partner's need for safety while guiding the recovering partner toward real accountability, creating a path forward that neither of you has to figure out on your own. Healing from betrayal is overwhelming in isolation, which is why Courageous Together™ brings you expert guidance, practical tools, and a supportive community of couples walking the same road. Inside, you'll find a step-by-step framework, live support opportunities, and the reassurance that you're not alone as you rebuild safety, restore trust, and move toward genuine connection. You'll have access to: A structured healing framework with step-by-step guidance Video lessons and worksheets to build safety, accountability, and connection The option to join live group circles and support calls with me A private, secure community of others walking the same path Learn more and join us inside Courageous Together ______________________________ Stay Connected Website YouTube Instagram Facebook If this episode resonated with you, please share it with someone who might need it. And don't forget to leave a review! We'd love to hear how this podcast is supporting your healing journey. __________________________________ Watch on YouTube Prefer video? You can watch full episodes of From Crisis to Connection on our YouTube channel __________________________________ About Geoff Steurer I am a licensed marriage and family therapist and Certified Clinical Partner Specialist (CCPS) with 25+ years of experience helping individuals and couples heal from the devastation of sexual betrayal and broken trust. I am the founder of the Courageous Together program, co-host of the From Crisis to Connection podcast, and co-author of Love You, Hate the Porn. My work integrates trauma-informed care, attachment theory, and practical tools for creating lasting safety and connection. I've been married to my wife, Jody, since 1996 and we are the parents of four children. About Jody Steurer Jody is the co-host of the From Crisis to Connection podcast, where she brings her thoughtful, common-sense perspective to conversations about healing, trust, and connection. She earned her bachelor's degree in psychology from Brigham Young University and is an ACA-certified coach. Jody has years of experience in corporate training, small business leadership, and family life, and raising four children (two of them neurodivergent). She loves watercolor painting, landscape design, spending time outdoors, and snow skiing.
If you feel like you and your friends or you and your significant other are struggling with communication lately, keep listening. This episode is for you. As we talk about the importance of community, one of the fastest things to trip us up is communication. Think about how often miscommunication or lack of communication is the root problem in a disagreement or riff with your people. Author and therapist Jason VanRuler is here to help us better understand our communication type. It gives us such a better look into why we may act certain ways in friendships, relationships, at work. Jason has a new book out called Discovering Your Communication Type, so you're going to want to grab a copy of this. It's so good! We continue today's conversation with you over on spirituallystronger.com - so please join a whole community of us over there as we unpack this together. Find the show notes here . . . . Thank you to our sponsors: OurPlace: Visit fromourplace.com/TSF and use code TSF for 10% off sitewide. Good Ranchers: This July, Good Ranchers is celebrating all 50 states with $50 off your first order at GoodRanchers.com and use my code THATSOUNDSFUN at checkout. ELIC: Head to elic.org/thatsoundsfun to learn more. This show is sponsored by BetterHelp: Sign up and get 10% off at BetterHelp.com/thatsoundsfun. Capstone Wellness: Learn more at capstonewellness.com/thatsoundsfun. Shopify: Sign up for your one-dollar-per-month trial and start selling today at Shopify.com/soundsfun. The Wonder Project: Subscriber support makes more great content like I Gotta Ask with Annie F. Downs possible. The Wonder Project subscription on Prime Video is available in the U.S. for $8.99/month or $89.99/year after a 7-day free trial. Visit IGottaAsk.com to learn more! NYTimes bestselling Christian author, speaker, and host of popular Christian podcast, That Sounds Fun Podcast, Annie F. Downs shares with you some of her favorite things: new books, faith conversations, entertainers not to miss, and interviews with friends. Sign up to receive the AFD Week In Review email and ask questions to future guests! #thatsoundsfunpodcast Learn more about your ad choices. Visit megaphone.fm/adchoices
On this Parts Edge Podcast episode, Kaylee Felio sits down at the NCM Fuel the Future Fix-Op Summit with Derek from NUMA. Together, they dig deep into the tech transforming parts and service departments: proactive AI that turns every customer touchpoint into an opportunity for retention, revenue, and hassle-free communication.Derek shares how NUMA's “co-pilot” approach fixes the industry's biggest headaches—poor communication and missed service appointments. By streamlining inbound calls and digitizing the parts counter's to-do list, NUMA empowers managers to get out of the weeds and focus on growth, customer satisfaction, and turning inventory faster. The result? Fewer bad reviews, loyal customers, and a serious impact on the bottom line.From fixing the foundation of internal dealership workflows to bringing sales and service together, this episode is packed with gritty, realistic advice for managers who want inventory (and customer experience) to be anything but a guessing game.--------------------------------------------TakeawaysCommunication drives retention and revenue.AI frees your team for high-value tasks.Integrating sales, service, and parts leads to better customer experience.Chapters00:00 AI tool for car dealerships03:35 Challenges in service advisor roles08:07 Streamlining service with the NUMA app11:23 Increasing dealership service retention13:30 Podcast guest introductionWebsite: https://www.partsedge.com/profilequizKaylee FelioLinkedIn: https://www.linkedin.com/in/kayleefelioWebsite: https://www.partsedge.com
People skills are essential for building meaningful relationships. Debra Fileta explores the different levels of communication that determine how we care for others, even through hard times. By looking at how we show up in conversation, Debra encourages us to walk in our relationships with greater humility and awareness, no matter the social temperature.Receive a copy of People Skills and an audio download of "Transform Your Relationships Through Better Communication" for your donation of any amount! Plus, receive member-exclusive benefits when you make a recurring gift today. Your monthly support helps families thrive.Get more episode resourcesDo you have a story or comment on how Focus on the Family impacted you or your family? Leave a message for Jim Daly! If you enjoyed listening to Focus on the Family with Jim Daly, please give us your feedback.
[In Jest] You probably have GREAT people skills, right? It's your neighbor who has the problem. Counselor Debra Fileta examines the small communication habits that shape our relationships. From body language and forgiveness, to understanding your triggers, you'll discover how to love others better. To support this ministry financially, visit: https://www.oneplace.com/donate/776/29?v=20251111
People skills are essential for building meaningful relationships. Debra Fileta explores the different levels of communication that determine how we care for others, even through hard times. By looking at how we show up in conversation, Debra encourages us to walk in our relationships with greater humility and awareness, no matter the social temperature.Receive a copy of People Skills and an audio download of "Transform Your Relationships Through Better Communication" for your donation of any amount! Plus, receive member-exclusive benefits when you make a recurring gift today. Your monthly support helps families thrive.Get more episode resourcesDo you have a story or comment on how Focus on the Family impacted you or your family? Leave a message for Jim Daly! If you enjoyed listening to Focus on the Family with Jim Daly, please give us your feedback.
[In Jest] You probably have GREAT people skills, right? It's your neighbor who has the problem. Counselor Debra Fileta examines the small communication habits that shape our relationships. From body language and forgiveness, to understanding your triggers, you'll discover how to love others better. To support this ministry financially, visit: https://www.oneplace.com/donate/776/29?v=20251111
Knowing your communication style is useful. Knowing when to move beyond it is what creates growth. In episode 627 of the Lawyerist Podcast, Zack Glaser talks with Zeina Baydoun about how law firm leaders and teams can use DISC to better understand themselves, communicate more effectively, and respond with greater intention. Zeina breaks down why DISC is not a personality test or a permanent label. It is a starting point for recognizing the behaviors that come most naturally, the blind spots those tendencies can create, and the ways stress may amplify them. Rather than using a profile to say, “That is just how I am,” she encourages leaders to ask whether their default response is actually what the person or situation needs. They discuss how different communication styles can create friction inside law firms, why understanding behavior can replace judgment with curiosity, and how teams can better support one another without lowering expectations for growth. If you want to improve communication without forcing everyone to think and work the same way, this episode offers a thoughtful framework for building more adaptable leaders and more connected teams. Listen to our previous episodes on Leadership, Communication & Building Stronger Law Firm Teams. #615: How to Stop Being the Bottleneck and Build Stronger Teams, with Debbie Foster and Stephanie Everett Apple | Spotify | LTN #596: The Athlete's Mindset for Lawyers, with Jess Sargus Apple | Spotify | LTN #592: Client Care, Culture, and Character: A Framework for Great Leaders, with William O'Neal Apple | Spotify | LTN #527: Casting Your Vision and Leading Your Firm, with Kevin DeShazo Apple | Spotify | LTN Have thoughts about today's episode? Join the conversation on LinkedIn, Facebook, Instagram, and X! If today's podcast resonates with you and you haven't read The Small Firm Roadmap Revisited yet, get the first chapter right now for free! Looking for help beyond the book? See if our coaching community is right for you. Access more resources from Lawyerist at lawyerist.com. Chapters / Timestamps 00:00 – Introduction01:25 – Using DISC as an Active Leadership Tool04:10 – Meet Zeina Baydoun05:45 – What DISC Reveals About Communication08:35 – Understanding Behavioral Preferences12:00 – How Self-Awareness Changes Team Dynamics14:40 – The Problem with Personality Labels16:20 – Why Leaders Cannot Hide Behind Their Style17:40 – Developing Skills Outside Your Comfort Zone18:55 – Adapting Your Communication to the Situation21:55 – Leadership and Communication Under Pressure25:25 – Supporting Strengths and Managing Blind Spots28:50 – Creating Space for Other People to Lead31:05 – Moving Beyond Fixed Leadership Styles32:10 – Building New Behavioral Habits33:05 – Choice, Growth and Intentional Leadership35:05 – Closing Thoughts
In this episode of OMAG All Access, host William Shepherd, OMAG's Director of Risk Management, sits down with Matt LaFee, City Manager for the City of Walters, to discuss how small municipalities can use social media and artificial intelligence to strengthen communication, build public trust, and showcase the work happening behind the scenes.Matt shares how Walters has transformed its communication strategy by highlighting infrastructure projects, grant-funded improvements, employee recognition, and community successes in ways that residents can easily understand. From documenting splash pad construction and sewer equipment purchases to explaining complex funding in plain language, he offers practical ideas any municipality can implement.The conversation also explores how AI is helping small communities save time, create engaging content, and improve transparency without requiring a dedicated communications team.Whether you're a city manager, clerk, public works director, or municipal leader looking to better connect with your community, this episode is packed with actionable strategies you can start using today.In this episode you'll learn: Why every municipality needs to tell its own story How social media builds transparency and public trust Ways to explain grants and infrastructure projects in plain language Practical uses for AI in municipal communications Tips for creating engaging content with limited staff and resources How consistent communication leads to stronger community engagement Listen now and discover how even the smallest communities can create a big impact through better communication.
Great coaching starts long before the game begins. In this episode, Jim Oliver sits down with leadership coach Jonie Fader to discuss why understanding people is often more important than managing performance. Through her work with the Dignify framework, Jonie shares how recognizing what motivates each individual can transform teams, strengthen families, and build healthier relationships. The conversation explores how dignity, communication, and self-awareness create lasting confidence—not just for athletes, but for business leaders, parents, and anyone who wants to bring out the best in others. "Living loved is not something we achieve, but a reality we relax into." — Jonie Fader Key Takeaways: - Why people perform better when they feel genuinely valued. - How understanding someone's motivational language improves communication. - The role dignity plays in leadership, parenting, coaching, and business. - Why self-awareness builds confidence that lasts. - Simple ways to strengthen relationships by recognizing what's already great in others. Chapters 00:00 Meet Jonie Fader 02:03 The Dignify Framework Explained 10:02 Building Confidence Through Dignity 17:06 Better Communication at Home and Work 29:30 The Best Advice Jonie Ever Received 34:06 How to Get Your Free Dignify Snapshot ______________________________ If you're ready to breakaway and start making real wealth, then join our free community. Get access to new daily content, on-demand courses on how money works and Infinite Banking, a Q&A video library, reading library, worksheets, calculators, and more.
Business right now is loud. AI disruption, declining trust, employees going quiet, leaders buried in meetings that don't move anything forward. Donald Thompson isn't trying to cover all of it. For 2026, he's narrowed his focus to four things: leadership excellence, employee engagement, AI in the human workforce, and trust-based brand authority.On this episode of High Octane Leadership, Don hands guest host Jackie Ferguson — two-time founder, best-selling author of The Inclusive Language Handbook, and former host of Diversity: Beyond the Checkbox — the questions, and lets her put him on the record about why these four pillars, and not the twenty other things he could be talking about.He opens with the standard he holds himself to: “When things are broken, it's my fault. When we miss a sales number, it's my fault.” That's leadership excellence in one sentence — are you a protector of your team, or a blame assigner?Leadership Excellence: Inside the LeaderView DiagnosticLeadership excellence is about the behaviors leaders model, not the behaviors they ask for. Don's case: if an organization only rewards financial metrics while claiming to care about people, that mismatch becomes a cultural problem that shows up downstream, whether leadership intends it or not. This pillar is also where Don's diagnostic tools live. LeaderView is Donald Thompson's whole-team leadership diagnostic, measuring how senior leadership teams function together rather than scoring individual leaders, and presents a redefined take on growth mindset that's rooted in resilience and after-action review instead of just learning.Employee EngagementDon's argument is that engagement is business-critical because great leadership behavior means nothing if it doesn't convert into how employees act when no one's watching. He points to two reasons engagement investment keeps failing: leaders treat a single town hall like it's enough communication (when digital marketing alone tells you it takes 12 to 15 touchpoints to land a message), and organizations run employee surveys without following through on what the feedback actually says — which breeds survey distrust instead of engagement.AI in the Human WorkforceThis pillar is deliberately not about the technology. Don's angle is AI's impact on culture and performance — and the recurring gap he sees is that most companies build their AI strategy around the technology first and think about the people it affects second. He shares a moment from a real strategy conversation where a CIO, an engineering manager, and a head of marketing all had to admit no one from HR was in the room when their AI strategy was briefed to the board. The bigger warning sign, in Don's view, is employee silence — people under stress don't complain, they go quiet, and most leaders are only watching the numbers, not the room.Trust-Based Brand AuthorityDon calls this the credibility economy: institutional trust is declining, AI-generated content is everywhere, and individual credibility has become scarce. His approach to building it is to own what you've done, credit who taught you, and be comfortable saying “I don't know, I'll get back to you” rather than spinning an answer you don't have. He walks through this using his own relationship with author Robert Buday as an example of sharing credit instead of hoarding it.In Episode 187 of High Octane Leadership, Thompson and Ferguson make the case that culture isn't the soft stuff. It's the operating system performance runs on.This is the blueprint for everything Don is building in 2026, straight from the source.Key Talking PointsCulture and Performance: Two Sides of One Coin — Why treating culture as “soft” misses the point, and the technology-rollout example that shows how culture accelerates or kills execution.Four Pillars, Not Twenty — How Don narrowed 25 years of leadership experience down to leadership excellence, employee engagement, AI in the human workforce, and trust-based brand authority — and what he deliberately left out.The Missing Voice in the AI Strategy Room — The question Don asks every executive team about their AI rollout, and why the answer is almost always “no.”LeaderView and ReceptiveEQ (Don's proprietary framework for timing and trust in feedback delivery) — Two diagnostic tools Don built to measure whole-team leadership dynamics and the timing and trust required for feedback to actually land.Employee Silence as an Early Warning Sign — Why disengaged employees don't complain, they go quiet — and what leaders miss when they only measure the numbers.The Credibility Economy — Don's case for trust-based brand authority in an AI-saturated content landscape, and the wedding reception conversation that shaped his leadership philosophy.Chapter Markers00:00 — Cold Open: Protector or Blame Assigner?01:00 — Welcome & Introducing Guest Host Jackie Ferguson02:00 — Turning the Tables: Jackie Introduces Donald Thompson03:00 — The Big Idea: Why Culture and Performance Are Two Sides of the Same Coin06:00 — Introducing the Four Pillars: Leadership, Engagement, AI, and Trust12:00 — What Made the Cut (and What Didn't) Building the Framework14:00 — Thought Leadership vs. Self-Promotion: Where's the Line?17:00 — Leadership Excellence: Inside the LeaderView Diagnostic21:00 — Redefining Growth Mindset Around Resilience, Not Just Learning23:00 — Introducing ReceptiveEQ: Why Timing and Trust Matter More Than the Message28:00 — Employee Engagement: Why Billions in Investment Isn't Moving the Needle31:00 — AI in the Human Workforce: What 88 Million Data Points Reveal36:00 — Trust-Based Brand Authority and the Credibility Economy42:00 — Building Brand Authority Without Don's Platform: Advice for Narrower Lanes47:00 — The Uncomfortable Truth: Jim Baum's Wedding Reception Lesson51:00 — Closing Thoughts and Where to Find Donald ThompsonAbout the Guest HostJackie Ferguson is a two-time founder, best-selling author, and award-winning strategist named to the Inc. Female Founders 200 list. She wrote the best-selling book The Inclusive Language Handbook: A Guide to Better Communication and Transformational Leadership and hosted the globally recognized podcast Diversity: Beyond the Checkbox. On this episode, she steps into the host chair to put Donald Thompson on the record about the four content pillars shaping his work in 2026.ResourcesDonald Thompson LinkedIn: https://www.linkedin.com/in/donaldthompsonjrDonald's Newsletter & Substack: https://substack.com/@donaldthompsonjrDonald's Books: https://donaldthompson.com/boo...
A conversation with Dr. Jennifer Bute What small changes can we make to improve our healthcare system?For Dr. Jennifer Bute, it's about improving the way we use communication - both in clinical settings, in training, and particularly: in health insurance denials.Dr. Bute is a professor of Communication Studies at Indiana University, Indianapolis, who studies how people navigate health challenges through communication.After her son was repeatedly denied surgery, she realised the scope of this issue: unclear terminology from insurers, arms-length appeals processes, and exclusionary time commitments.The toll is psychological, practical, financial… we don't need to accept this reality.—We spoke about her lived experience of receiving a denial, how that ignited her mission, her experience using communication and translation to enhance healthcare delivery, how patients can better support and educate themselves during denial situations, and why she ultimately believes it's time for change.Follow me on Instagram and Facebook @ericfethkemd and checkout my website at www.EricFethkeMD.com. My brand new book, The Privilege of Caring, is out now on Amazon! https://www.amazon.com/dp/B0CP6H6QN4
In this episode of Live Well, Earn Well, guest host Donna Lynn Price sits down with Don Weber, a communication coach and leadership trainer who works with executives, senior leaders, diplomats, and professionals operating in high-pressure environments. Don shares how his journey began after leaving government and intelligence work — and how he rebuilt his identity, purpose, and business by focusing on one essential skill: understanding people. Rather than relying on complicated systems or performative leadership tactics, Don's work centers on listening deeply, reading subtle cues, and communicating with clarity and presence. Throughout the conversation, Don explains why many leaders struggle to communicate effectively, how over-explaining can actually undermine trust, and why small, intentional shifts in how we listen and respond can change everything — from workplace relationships to business outcomes. This episode is a grounded, thoughtful exploration of leadership, human behavior, and sustainable growth — especially for entrepreneurs and professionals who want to lead with confidence without losing authenticity. In this episode, we discuss: Why listening is the foundation of trust and effective leadership How understanding human behavior improves communication in business The challenge of translating deep expertise into clear, usable language Why simple communication strategies outperform complex systems The tension between growth, scale, and staying personal in your work What leaders often misunderstand about presence and clarity About the Guest Don Weber is a communication coach and leadership trainer with over 11 years of experience working with executives, senior leaders, diplomats, and organizations. His work focuses on helping people communicate with clarity, build trust, and lead with confidence — especially in high-stakes environments where subtle cues and awareness matter most.
On this episode of the Mile High Podcast, you'll hear from Dr. Jennifer Rozenhart, chiropractor, entrepreneur, speaker, and co-founder of CloseForChiro, who has helped thousands of chiropractors improve their communication, increase their impact, and build thriving practices. Dr. Jennifer helps healthcare practitioners redefine how they communicate what they do so they can better serve their communities, strengthen their practices, and create greater fulfillment in their lives. Through her work with CloseForChiro, she has trained and coached thousands of doctors around the world, helping them build businesses rooted in clarity, confidence, and purpose. In this conversation, Dr. Jennifer shares practical insights that can immediately improve how you connect with patients, communicate value, and create a stronger future for your practice. In this episode, you'll discover: ✔️Why is communication one of the most important skills in practice ✔️How sales and service work together ✔️The difference between explaining and connecting ✔️Why do many chiropractors struggle to communicate their value ✔️How better conversations lead to greater patient retention ✔️The role of confidence in patient relationships ✔️Why systems create freedom and consistency ✔️How mentorship accelerates growth ✔️Practical steps to improve communication immediately ✔️What thriving practices have in common One of the most powerful messages from this episode is that communication creates transformation. Patients are looking for clarity, confidence, and direction. When chiropractors learn how to communicate more effectively, more people receive the care they need, practices become stronger, and communities benefit. Dr. Jennifer also shares actionable strategies that can be implemented right away, helping doctors create greater impact while building businesses that support their purpose and vision. You'll also have the opportunity to experience Dr. Jennifer live as a featured speaker at Mile High 14.
Learn how you can turn your life insurance policy into a super Roth for retirement. Tom Love is a CEO and financial wealth expert with over 40 years of experience. He walks through the multiplicity of benefits life insurance can unlock not just for the top 1% but for business owners, entrepreneurs, W2, and retirees. We cover the tax advantages, risk mitigation, non-recourse loan benefits, as well as debunking some of the most common talking points against life insurance.Watch the Interview on Youtube for Visuals - https://youtu.be/NABjYZ3BggoConnect with Tom Love: https://www.linkedin.com/in/tom-love/The Breakaway League: https://www.linkedin.com/company/thebreakawayleague/Want to See If Whole Life Insurance Can Improve Your Financial Plan? Schedule Your Clarity Call Here: https://bttr.ly/bw-yt-aa-clarityWant Us To Review Your Permanent Life Insurance Policy? Click Here: https://bttr.ly/yt-policy-reviewWant Free Whole Life Insurance Resources & Education? Go Here: https://bttr.ly/yt-bw-vaultLearn More About BetterWealth: https://betterwealth.comChapters:00:00 - Interview Teaser and Introduction to "Super Roths" and Life Insurance 01:54 - Communicating the "Why" and Selective Clientele 02:35 - Wealth Strategies Within the Tax Code 04:18 - Tax-Free Income vs. Tax-Exempt Cash Flow 06:05 - Hidden Debt of Retirement Accounts 09:55 - Mechanics of Non-Recourse Loans 11:40 - The 1990 GAO Report and Tax Exemption 15:52 - Breakaway League and Better Communication 21:11 - Problem with Collateralizing Retirement Plans 25:23 - Case Study: A Billionaire's Insurance Strategy 28:55 - Real-World IRS Audit Story 30:53 - Permanence of the Tax Code and Section 7702 33:13 - The Mount Everest Analogy for Financial Planning 38:43 - Practicality: Taking Loans in Real Life 41:40 - Whole Life vs. IUL and Mutual Companies 44:46 - Warren Buffett and the Life Settlement Market 47:35 - The Conflict of the Fiduciary Registration 50:39 - Debating PUA Riders and Policy Design 54:44 - The Cons and Risks of Life Insurance 57:22 - Collateral Capacity in Real EstateDISCLAIMER: https://bttr.ly/aapolicy*This video is for entertainment purposes only and is not financial or legal advice. Financial Advice Disclaimer: All content on this channel is for education, discussion, and illustrative purposes only and should not be construed as professional financial advice or recommendation. Should you need such advice, consult a licensed financial or tax advisor. No guarantee is given regarding the accuracy of the information on this channel. Neither host nor guests can be held responsible for any direct or incidental loss incurred by applying any of the information offered.
I'm excited to revisit this conversation with Charlie Gilkey on his book, Team Habits: How Small Actions Lead to Extraordinary Results. Charlie is the founder of Productive Flourishing, a company that helps professional creatives, leaders, and changemakers take meaningful action on work that matters. He is an internationally recognized thought leader on productivity, planning, strategy, and leadership, and is also the author of Start Finishing: How to Go from Idea to Done and The Small Business Life Cycle. Charlie is also an Army veteran and near-PhD in philosophy.In this conversation, we cover:The Power of Team Habits: Charlie explains why great teams aren't built by simply adding talented people, but by developing intentional habits and systems that shape how people work together.Small Problems, Big Consequences: We discuss how seemingly minor issues inside a team can compound over time, affecting morale, communication, trust, and the overall health of the workplace.Improving Systems Instead of Blaming People: Charlie shares why leaders should focus on changing broken team dynamics and processes rather than trying to “fix” individual team members.Better Communication and Collaboration: We explore practical ways teams can improve meetings, expectations, feedback, and everyday interactions to create more productive and enjoyable work environments.Creating Humane High-Performing Teams: Charlie discusses how teams can balance excellence and accountability with empathy, understanding, and respect for the people doing the work.Charlie's insights offer a practical roadmap for anyone looking to create healthier, more effective teams. Whether you lead a team, work within one, or are trying to improve how people collaborate around meaningful work, this conversation is packed with strategies for building better habits that lead to better outcomes. Learn more about Charlie and his work at ProductiveFlourishing.com, and check out Team Habits: How Small Actions Lead to Extraordinary Results wherever books are sold.Connect with Charlie:Better Team HabitsProductive FlourishingConnect with Erik:LinkedInThreadsFacebookBlueskyThis Podcast is Powered By:Brain.fm - 20% off your first monthDescriptDescript 101CastmagicEcammPodpageRodecaster ProMake sure to grab Shortcasts from Beyond The To-Do List by Blinkist. A Shortcast is a 7-10 min version of a podcast where you get the core takeaways.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Today, I'm joined by Bernadette Jones, CEO and co-founder of Visionova HR Consulting. With more than 25 years of experience in human resources, leadership development, executive coaching, and organizational culture, Bernadette helps leaders build stronger communication habits that improve trust, inclusion, and workplace relationships. In this episode, Bernadette and I discuss what truly makes someone a great communicator in today's workplace. We explore the connection between listening and leadership, why intentional inclusion matters more than ever in multi-generational teams, and how clarity and emotional intelligence directly impact workplace culture. Whether you're leading a team, navigating workplace change, or simply trying to become a better listener and communicator, this episode is packed with practical insights you can immediately apply. Let's dive in. Additional Resources: ► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond ► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/ ► Connect with Bernadette on LinkedIn: https://www.linkedin.com/in/bernadettejones-visionovahr/ ► Learn more about Bernadette's work: https://visionovahr.com/ ►Subscribe to Communicast: https://communicast.simplecast.com/ ► Learn more about Communispond: https://www.communispond.com
You can grab this amazing gift from Amy here:podcast.thecenterforfamilyresolution.com/confidenceHow do you build confidence and self-esteem when you're trapped in high-conflict relationships, difficult co-parenting, or family chaos? In this essential episode of The Self Esteem and Confidence Mindset, we sit down with Amy Armstrong, LISW-S, nationally recognized leader in conflict resolution, coach education, and program design, to explore how transforming the way we approach conflict rebuilds our confidence, self-worth, and family relationships.With fifteen years building two thriving organizations—the Center for Family Resolution (CFR) and the Center for Coach Development (CCD)—Amy is skilled in mediation, parenting coordination, and parent coaching, collaborating with judges, attorneys, and professionals nationwide. She shares how high-conflict situations destroy confidence and self-esteem, and reveals the communication strategies and conflict resolution tools that help families and individuals reclaim their peace, power, and sense of self.You can grab this amazing gift from Amy here:podcast.thecenterforfamilyresolution.com/confidence
Have you ever walked out of a hard conversation wondering, "How did that go so wrong?" Or maybe you're the one who always holds the peace together in a room, running on empty because no one else seems to notice. We have all been there. And starting next Tuesday, we're going to do something about it. Jason VanRuler is a licensed therapist, communication coach, and author who has spent years helping people understand not just how to talk to each other, but who they actually are in conversation. Are you a peacemaker, a challenger, or the safe person everyone calls first? That's the question at the center of this six-week series — and the answer might open up something real in your most important relationships. This is a preview of what's coming, and Candace can't wait to dig in with you. Go to candace.com to sign up for email updates so you'll always be first to know when new episodes drop. Life is like a rollercoaster , but it's better when we go through it together! Connect with Candace and Jason Candace on Instagram @candacecbure Follow the Podcast on Instagram @candacecameronburepodcast Follow the Podcast on TikTok @ccbpodcast Jason on IG: https://www.instagram.com/jason.vanruler/ Jason on Youtube https://www.youtube.com/c/Jasonvrcounselor Website: https://www.jasonvr.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices
In the latest episode of FWRD, Erick Jauregui speaks with Bernie DeGraw, a senior education developer for MRAA. They discuss the evolution of customer expectations in the marine service industry, emphasizing the significant gap in service compared to sales. Bernie highlights the importance of communication skills and education for service managers and advisors, noting that these roles must improve customer interactions to enhance service experiences. They agree that the focus should shift towards creating a continuous relationship with customers post-sale, rather than viewing the sale as an endpoint. Additionally, the conversation touches on the necessity of incorporating technology, including AI, to improve customer service and streamline operations. The episode encourages listeners to take actionable steps to enhance communication and training within their teams to foster a world-class customer experience in the marine service sector.
Send us Fan MailA simple anniversary gift…a quiet moment…and a reaction I didn't expect.In this episode, I share how one small moment with Jeff uncovered a deeper belief I didn't realize I was still carrying—and how emotional triggers in marriage often have less to do with what's happening now… and more to do with what we've been carrying for a long time.If you've ever felt hurt, disappointed, or reactive in a way that didn't quite make sense… this episode will help you slow it down, understand what's underneath, and begin creating connection from a more grounded place.✨ Inside this episode:Why small moments can feel so bigThe hidden beliefs shaping your reactionsHow to identify what you're really longing forA simple way to share this with your spouse
Most people think better communication starts with finding the right words.Saying things the right way.Keeping the peace.Avoiding conflict.But what if communication is already breaking down before the conversation even begins?In this episode, Diane explores a subtle but powerful shift:The first step to better communication isn't what you say.It's how you show up.Through personal reflection and real-life insight, Diane shares how fear of disapproval, people-pleasing, and the need to manage others' emotions can create internal stress before a conversation even starts.And that internal state—often unseen—shapes everything that follows.When we go into conversations already activated…trying to control the outcome…or avoid discomfort…communication becomes strained, no matter how carefully we choose our words.But when we begin to notice what's happening inside of us—and stay with it—something shifts.Clarity.Presence.Connection.In This Episode You'll Explore:• Why communication often breaks down before words are even spoken• How fear of disapproval and people-pleasing impact conversations• What it means to be internally “activated” or dysregulated• Why listening to yourself is the foundation for listening to othersLet's Connect:Instagram: @dianesorensen.bbFacebook: https://www.facebook.com/diane.sorensen.589Join the conversation — share your takeaways or questions from today's episode by sending me a message on Instagram or Facebook - your reflections matter.Working Together:Diane Sorensen Coaching is where boundary work becomes the bridge from chaos to connection.You'll learn to transform your triggers, lead with compassion, and create emotionally safe, connected relationships built on authenticity, not approval.Reclaim your CALM, speak your TRUTH, and live FREE→ Submit an inquiry or learn more: www.dianesorensen.net/contact→ Explore free guides and resources to support your growth: www.dianesorensen.net/→ Join the weekly newsletter for insights, tools, and support delivered straight to your inbox: www.dianesorensen.net/email-listBreakthrough session – Take the first step towards better communication
Send us Fan MailDo you ever feel like no matter what you try…you and your spouse keep ending up in the same place?The same arguments.The same disconnect.The same frustration.Maybe you've had the conversations… tried new approaches… even gotten help…and still—nothing really changes.In this episode, we explore why that happens.Because it's not just about what you're doing…it's about what's driving the pattern underneath it.You'll learn why “starting over” often doesn't work, what's really going on beneath the surface (especially in intimacy), and how to begin shifting the cycle in a way that actually creates change.In This Episode:Why you keep repeating the same patterns in your marriageWhat's really happening underneath those patternsHow these dynamics show up in your intimacyWhat “starting fresh” actually meansA simple practice to interrupt the cycle in real timeWhat to do when your spouse isn't meeting you thereNext Step:If you're realizing communication might be part of what's been missing…Download the Gentle Start Guide to Better Communication and begin opening conversations without conflict or shutdown.If this episode resonated with you, follow the show and share it with someone who might need this too.CBS News Interview: 6 Tips For A Healthy & Loving RelationshipDoes communication feel hard in your marriage? Get my Gentle Start Communication Guide, where I share a gentle daily practice that helps you stay present, name what's true for you, and build connection without escalation or problem-solving.Unlock deeper connection in your marriage with my free guide, Daily Prompts for Deeper Connection with Your Spouse—get it now!Start feeling more connected and loved in your marriage today with my free Reclaim More Love in Just 3 Days process. This process will have you learning how to shift your focus, in a healthy way, and nurture thoughts that build connection and transform how you feel about your marriage.More resources and how you can start the process of Awakening(YourTrue)You and being the partner who creates your best version of what marriage looks like for you: https://christinebongiovanni.com/Join my AwakenYou newsletter for weekly marriage tips and early announcements of upcoming offerings....
Real change isn't about knowing what to do — it's about actually doing it, one small choice at a time.Change doesn't come from one big breakthrough. It comes from the small choices we make over and over — often in moments we barely notice.Eric Zimmer, behavior coach, host of The One You Feed podcast, and author of How A Little Becomes A Lot, says the real challenge isn't figuring out what to do — it's closing the gap between knowing and doing. “We all have areas where we know exactly what would help,” he says. “But somehow, we still don't follow through.” His approach focuses on something simpler and more effective: small, low-resistance actions done consistently over time. “It's not about doing everything,” Zimmer explains. “It's about doing something — again and again — in the same direction.”In this episode of Think Fast, Talk Smart, Zimmer joins host Matt Abrahams to unpack how lasting change actually happens. From building awareness in the middle of everyday life to designing habits that are easier to stick with, he shares practical strategies for turning intention into action. “You don't need to wait until you feel ready,” he says. “You can act even when it's uncomfortable.”Episode Reference Links:Eric ZimmerEric's Book: How a Little Becomes a LotEric's Podcast: The One You FeedEp.86 Building Habits: The Key to Lasting Behavior Change Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (02:24) - From Addiction to Transformation (03:34) - The “Two Wolves” Parable (05:19) - Awareness in Communication (06:53) - Building Awareness Through Small Habits (08:47) - The Knowing–Doing Gap (10:11) - The SPAR Framework (13:46) - Motivation vs. Action (18:31) - The Final Three Questions (23:58) - Conclusion ********Thank you to our sponsors. These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.This episode is sponsored by Grammarly. Let Grammarly take the busywork off your plate so you can focus on high-impact work. Download Grammarly for free today Join our Think Fast Talk Smart Learning Community and become the communicator you want to be.
How to communicate for deeper connection—and greater happiness.Happiness isn't just a feeling—it's something you can actively shape through how you think, connect, and communicate.Sonja Lyubomirsky, a distinguished professor of psychology at the University of California, Riverside and co-author of How to Feel Loved: The Five Mindsets That Get You More of What Matters Most, defines happiness as two key components: “being happy in your life and being happy with your life.” And while many people separate happiness from meaning or purpose, she explains that “they almost always go together.” Her research shows how the small habits we practice—like gratitude—can have a powerful effect, helping to “neutralize negative emotions” and shift how we see our lives. In this episode of Think Fast, Talk Smart, Lyubomirsky and host Matt Abrahams explore the science of wellbeing and the habits that help us feel more fulfilled. From gratitude practices to breaking free from the comparison trap, they share practical strategies for boosting happiness and explain why connection isn't just about being loved, but truly “feeling loved.”Episode Reference Links:Sonja LyubomirskySonja's Book: How To Feel Loved179. Finding Positive in Negative Emotions: Communication, Happiness & Wellbeing180. Unlocking Your Future Self: Communication, Happiness & Well…181. Why Happiness is a Direction, Not a Destination: Communicat…182. Stop Chasing Time and Start Owning It: Communication, Happiness & Wellbeing Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (04:50) - Defining Happiness (07:02) - Gratitude in Practice (07:45) - Acting Extroverted (09:42) - The Comparison Trap (11:40) - Reflection vs. Rumination (12:27) - Best Self Exercise (13:51) - Building Positive Psychology (15:16) - Happiness Drives Success (16:44) - Relationships as a Seesaw (19:04) - Being Known vs. Impressive (21:45) - The Final Three Questions (26:18) - Conclusion ********Thank you to our sponsors. These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.This episode is brought to you by Babbel. Think Fast Talk Smart listeners can get started on your language learning journey today- visit Babbel.com/Thinkfast and get up to 55% off your Babbel subscription.Join our Think Fast Talk Smart Learning Community and become the communicator you want to be.
Send a textThere's a stage in many marriages that almost nobody talks about.Sex hasn't disappeared completely… but it also isn't happening regularly anymore. Weeks—or even months—go by, and both partners notice the distance but feel unsure how to bring it up.In this episode, Christine Bongiovanni explores what she calls “the awkward middle” of intimacy—that quiet stage where sexual connection has faded and the silence around it begins to feel uncomfortable.Christine shares a personal story from her own marriage and reflects on what she and Jeff discovered along the way about initiation, resentment, healing old beliefs about sex, and why rebuilding intimacy often begins with curiosity rather than pressure.If you've ever wondered how couples move from awkward distance back toward connection, this conversation will help you feel seen and begin exploring what might be happening beneath the surface.In this episode you'll discover:• Why sexual disconnection often develops slowly in long-term marriages• How initiation patterns can quietly create resentment• The hidden stories many people carry about sex and desirability• Why curiosity is the first step toward rebuilding intimacy• A simple reflection exercise to better understand your own experienceIf this episode resonates with you, Christine would love to hear your story. You can share your experience by emailing christine@christinebongiovanni.com.You can also download the Gentle Start Guide to Better Communication to begin opening up difficult conversations with your spouse.And if you'd like personal support navigating your relationship, schedule a Courageous Love Conversation with Christine.CBS News Interview: 6 Tips For A Healthy & Loving Relationship Does communication feel hard in your marriage? Get my Gentle Start Communication Guide, where I share a gentle daily practice that helps you stay present, name what's true for you, and build connection without escalation or problem-solving.Unlock deeper connection in your marriage with my free guide, Daily Prompts for Deeper Connection with Your Spouse—get it now! Start feeling more connected and loved in your marriage today with my free Reclaim More Love in Just 3 Days process. This process will have you learning how to shift your focus, in a healthy way, and nurture thoughts that build connection and transform how you feel about your marriage. More resources and how you can start the process of Awakening(YourTrue)You and being the partner who creates your best version of what marriage looks like for you: https://christinebongiovanni.com/Join my AwakenYou newsletter for weekly marriage tips and early announcements of upcoming offerings. ...
Most people believe the solution to relationship conflict is simple: communicate better.But when emotions escalate, your nervous system is no longer looking for logic — it's looking for safety.In this episode of The Secret Formula of Femininity, Dr. Nicole Monteiro explains why arguments spiral, what your body is actually doing during conflict, and how learning to regulate your nervous system can transform the way you communicate.You'll learn:• Why logic often makes arguments worse• The biological signals your body sends during conflict• How modern dating and digital communication increase hyper-vigilance• The “somatic pause” that interrupts escalating arguments• How to express sensations instead of accusations• Why resolving physical tension matters more than winning the argumentDr. Monteiro also shares real examples from her clinical work with women navigating conflict in relationships — including patterns like verbal over-explaining and emotional shutdown.If you've ever thought:“I know what to say… but arguments still spiral.”This episode will change how you think about conflict.
Send a textIs sexual intimacy in your marriage really about desire… or something deeper?In Episode 255, Christine explores sexual formation in marriage and how early messages about sex shape trust, safety, and desire. What if “low desire” is actually guarded desire? And why don't behavior changes alone create lasting transformation?This episode begins a new journey into marital sexual transformation — one rooted in awareness, emotional safety, and understanding what your body learned long before you chose what you believe.Download The Gentle Start Guide to Better Communication or book a Courageous Love Conversation to continue the work.CBS News Interview: 6 Tips For A Healthy & Loving Relationship Does communication feel hard in your marriage? Get my Gentle Start Communication Guide, where I share a gentle daily practice that helps you stay present, name what's true for you, and build connection without escalation or problem-solving.Unlock deeper connection in your marriage with my free guide, Daily Prompts for Deeper Connection with Your Spouse—get it now! Start feeling more connected and loved in your marriage today with my free Reclaim More Love in Just 3 Days process. This process will have you learning how to shift your focus, in a healthy way, and nurture thoughts that build connection and transform how you feel about your marriage. More resources and how you can start the process of Awakening(YourTrue)You and being the partner who creates your best version of what marriage looks like for you: https://christinebongiovanni.com/Join my AwakenYou newsletter for weekly marriage tips and early announcements of upcoming offerings. ...
Why being true to yourself enables you to show up better for others.From the way you communicate, to the way you build your life and career, Graham Weaver, MBA '99, says it's about “giving yourself permission to fully be yourself. You can never go wrong when you're saying your truth.”Weaver is a lecturer in management, a GSB alum, and the founder and a partner of Alpine Investors. He stresses the importance of direct communication, highlighting how avoiding it can lead to wasted time, energy, and even financial losses. Reflecting on his own experiences in private equity, Weaver admits to struggling with being conflict-averse and not speaking his truth directly, which resulted in getting into bad deals and big losses for his company. “People think that by being indirect, they're being kind, but all they're doing is creating confusion,” he says. “Clarity is compassionate. Even if it's not what they want to hear, the more direct and clear you can be, the more compassionate that is for the other person.”In this Rethinks episode of Think Fast, Talk Smart, Weaver and host Matt Abrahams explore how being true to oneself not only fosters personal fulfillment but also enables us to show up better for others. Authenticity and self-belief lay the foundation for effective communication, leadership, and ultimately, success.Episode Reference Links:Graham WeaverConnect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (03:56) - Direct Communication & Limiting Beliefs (07:06) - The Internal Game (08:11) - An Asymmetrical Life (13:23) - Taylor Swift & Grit (16:17) - Pursuing Enlightenment (20:31) - The Final Three Questions (27:28) - Conclusion ********Thank you to our sponsors. These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.This episode is brought to you by Babbel. Think Fast Talk Smart listeners can get started on your language learning journey today- visit Babbel.com/Thinkfast and get up to 55% off your Babbel subscription.Join our Think Fast Talk Smart Learning Community and become the communicator you want to be.
How to turn complexity into connection through clear communication.Communication in high-stakes moments isn't about saying more — it's about connecting better. For Jonathan Berek and Phil Polakoff, the most effective communicators don't rely on jargon or performance. They rely on empathy, listening, and stories that resonate.Both longtime Stanford Medicine leaders, Berek and Polakoff have spent their careers translating complex, emotional, and often urgent health issues for patients, colleagues, and the public. And they've learned that the message only lands when it's delivered at the right level, with the right intention. “Know your audience,” Berek says, describing the importance of “leveling” — communicating in language that meets people where they are, without talking down or over their heads.For both Berek and Polakoff, listening is the foundation. “The two most important skills in communication are empathy and listening,” Berek explains — not as soft skills, but as the core mechanics of trust. Polakoff agrees, pushing for directness and clarity: “I like a yes or a no. I don't like ambivalence or ambiguity.” And when it comes to being memorable, he's relentless about simplicity: “Think bold, start small.”In this episode of Think Fast, Talk Smart, Berek and Polakoff join host Matt Abrahams to examine what great communicators actually do: prepare deeply, speak concisely, listen with intention, and use storytelling to bring others along. Because as Berek puts it, “People feel the emotion when they see a story,” and emotion — paired with clarity — is what turns information into impact.Episode Reference Links:Phil PolakoffJonathan BerekConnect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (02:49) - Raising Awareness For Women's Cancer (03:46) - Redefining Health Beyond Disease (05:08) - Why Storytelling is Essential (07:08) - What Makes a Story Memorable (08:45) - Advice for Better Communication (09:46) - Making Complex Ideas Accessible (10:34) - Speaking at Your Audience's Level (11:57) - Listening & Empathy (12:39) - Improving Communication with Improv (14:08) - Communication for Collective Change (16:47) - Mentorship & The Big Picture (17:58) - The Final Three Questions (21:48) - Conclusion ********Thank you to our sponsors. These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.This episode is brought to you by Babbel. Think Fast Talk Smart listeners can get started on your language learning journey today- visit Babbel.com/Thinkfast and get up to 55% off your Babbel subscription.Join our Think Fast Talk Smart Learning Community and become the communicator you want to be.
In this episode of The New CISO, host Steve Moore speaks with Dean Sapp, CISO and Data Protection Officer at Filevine, about one of security's most critical yet overlooked skills—written communication. Drawing from a brutal college English class that failed students for a single typo and over 20 years building security programs in the legal tech industry, Dean reveals why the ability to articulate security findings clearly separates average professionals from exceptional leaders who drive real business impact.After abandoning architecture when he learned it would take six years to become licensed, Dean leveraged his dual skills in computer-aided drafting and IT to launch a career at Novell, eventually earning nine certifications in two years and a master's degree from SANS Institute. His background in design thinking shapes how he approaches security program development—viewing it like building a structure that requires solid foundations, functional systems, and even window dressing like SOC 2 compliance.After interviewing over 100 candidates for SOC positions, Dean identifies the biggest missing skill as the inability to translate security findings into business language executives understand and act upon. He introduces the BLUF (Bottom Line Up Front) principle from military communications, explaining why security professionals have roughly eight seconds to capture executive attention. Dean champions radical transparency through simple frameworks—using stoplight systems or report card grades to communicate security posture, deliberately giving his own program failing marks in areas needing improvement to build trust.Dean tackles operational communication breakdowns that create real security risk, emphasizing mandatory peer review before escalating incidents. This two-person rule dramatically improves report quality while reducing false positives that waste senior leadership time. He shares how this high-standards approach helped Filevine achieve best-in-class cyber insurance rates, with underwriters calling their security program superior to any SaaS provider they'd evaluated. Drawing on Erik Durschmied's "The Hinge Factor," he illustrates how small communication failures doom missions—just as cavalry troops charging cannons failed because not one rider carried the nails and hammer needed to disable them.Throughout the discussion, Dean emphasizes holding yourself to impossibly high standards so that external auditors find you excellent. He advocates for brutal honesty about program gaps, documenting accepted risks clearly, and using tools like Grammarly Premium to improve writing quality. His philosophy combines military precision, architectural thinking, and pedagogical discipline—all in service of making security programs that actually work rather than just looking good on paper.Key Topics Discussed:* Why written communication is security's most critical missing skill* BLUF (Bottom Line Up Front): Capturing executive attention in 8 seconds* Using stoplight or report card systems for transparent board reporting* Giving your security program honest grades to build executive trust* Mandatory peer review before escalation to reduce false positives* How Filevine achieved best-in-class cyber insurance rates* The two-person rule for improving incident report quality* Lessons from "The Hinge Factor" about preparation and tools* Holding impossibly high standards so external auditors find you excellent* Translating technical findings into business impact languageLEARN MORE:
Simon Bajkowski and Alex James review Manchester City's 2-1 win against Liverpool at Anfield. Once again, the officiating was called to question, and Simon questions the role of VAR - and how it is communicated to fans at the ground and on the television. They also discuss how the dramatic win can give City momentum against Arsenal in the title race, and the stars that shined at Anfield, including Pep favourite Bernardo Silva. -- EXCLUSIVE NordVPN Deal ➼ https://nordvpn.com/talkingcity Try it risk-free now with a 30-day money-back guarantee. ❓ Have you got a question for our City writers at the Manchester Evening News? Submit them here: https://forms.gle/zAzTcjpZ6SVUiTzC6 Learn more about your ad choices. Visit podcastchoices.com/adchoices
About Oscar Trimboli:Oscar Trimboli is an award-winning author, host of the Apple award-winning podcast Deep Listening, and a sought-after keynote speaker. His third book is How to Listen – Discover the Hidden Key to Better Communication, a comprehensive book about listening in the workplace. Along with the Deep Listening Ambassador Community, he is on a quest to create 100 million deep listeners in the workplace. Through his work with chairs, boards of directors, and executive teams, Oscar has experienced first-hand the transformational impact leaders can have when they listen beyond words. In this episode, Dean Newlund and Oscar Trimboli discuss:The organizational cost of incomplete listening and misaligned understandingHearing versus listening and why action is the differentiatorHow role-based seniority correlates with roughly 2.5x more interruptions in meetingsThe cognitive delta between speaking, thinking, and listener processingPractical tools for improving meeting outcomes, collaboration, and decision-making Key Takeaways:Begin meetings by asking “What would make this a good meeting?” to align shared outcomes and reduce unspoken assumptions.Surface communication and listening preferences early to remove ambiguity and improve contribution equity.Write questions down first, shorten them to eight words or fewer, and verify that they serve the shared outcome rather than personal validation.Shift default meeting norms: avoid top-of-hour starts and shorten durations to reduce cognitive switching costs and increase presence. "I think a lot of leaders listen to what's said, and great leaders listen to what's not said.” — Oscar Trimboli Connect with Oscar Trimboli: Website: https://www.oscartrimboli.comBooks: https://www.oscartrimboli.com/shop/ & https://www.amazon.com/stores/Oscar-Trimboli/author/B07R9RP1XZLinkedIn: https://www.linkedin.com/in/oscartrimboli/ See Dean's TedTalk “Why Business Needs Intuition” here: https://www.youtube.com/watch?v=EEq9IYvgV7I Connect with Dean:YouTube: https://www.youtube.com/channel/UCgqRK8GC8jBIFYPmECUCMkwWebsite: https://www.mfileadership.com/The Mission Statement E-Newsletter: https://www.mfileadership.com/blog/LinkedIn: https://www.linkedin.com/in/deannewlund/X (Twitter): https://twitter.com/deannewlundFacebook: https://www.facebook.com/MissionFacilitators/Email: dean.newlund@mfileadership.comPhone: 1-800-926-7370 Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.
Okay, friend, this one came out of nowhere. I just got back from a cruise—senior trip with seven high schoolers—and somewhere between Mexico and deep conversations about critical thinking, something clicked. I spent days journaling about it, testing it, turning it over in my mind. And I knew I had to share it before I overthought it into oblivion. Here's the short version: What if communication isn't actually a skill? What if it's just the visible output of a decision system running underneath…and THAT'S what's broken? This reframe has shifted how I see every team I work with. Every leader who tells me "we need better communication." Every meeting that circles. Every decision that doesn't hold. I'm still testing it. I'm still going deeper. But I wanted to bring you into the conversation now…because I think it's going to change how you see your team, too. Let me know what you think. Seriously. DM me on LinkedIn. I want to hear if this lands the way it landed for me. What You'll Hear in This Episode Why "we need better communication" is the wrong diagnosis The relationship between micro-decisions and every conversation your team has What's actually happening when decisions don't hold and conversations circle The difference between protection mode and ownership mode Why upgrading the decision system naturally upgrades communication Three shifts that move teams from autopilot to intentional The Leadership Pattern to Notice Teams aren't struggling because they don't know HOW to talk. They're making hundreds of micro-decisions in every conversation—how to interpret, how to respond, who owns it, who defers—and those decisions are running on autopilot, driven by whatever the internal system is protecting: approval, control, safety, being right. What leaders see: "We have a communication problem." What's actually happening: A team making fear-based micro-decisions in every conversation. Leadership Noticing "Communication is just decision-making made visible. Change the decision-making, you change the communication." Notice this week: When conversations circle or decisions don't hold, ask yourself—is this a communication issue, or is the team's internal system protecting something that's keeping them from owning the outcome? Concepts Introduced Communication as visible output of the decision system Micro-decisions running on autopilot Protection mode vs. ownership mode The three shifts: unconscious → intentional, protection → ownership, individual dysfunction → team alignment What's Coming Next Tami goes deeper on a related breakthrough: what clarity actually is—and why most teams think they have it when they don't. A new level of understanding that changes how leaders diagnose what's really happening beneath the surface. Final Thought: The next time someone says your team needs better communication, ask yourself: Do they not know how to talk? Or is something underneath driving dysfunction that no script or framework will fix? If your team keeps having the same conversations, the same meetings, the same conflicts—and communication training hasn't fixed it—let's talk. Tami offers sample sessions of the Aligned Leader Series to get underneath the surface and diagnose what's actually driving the patterns. → DM Tami on LinkedIn (yes, it's really her—not a bot, not a team member) → Book a Aligned Leadership Audit (tamimariecoaching.com/call) l to explore what an upgraded decision system looks like for you and your team Enjoyed the Episode? If this spoke to you, I'd love for you to: ✅ Share it with a friend who needs this message! ✅ Leave a quick rating & review to help more people find A Leader's Purpose podcast. ✅ Subscribe so you never miss an episode! Thank you for being here, Friend. You are capable, you are seen, and you are ready to step into your calling. Choose joy until joy chooses you!
Vance's Links:WebsiteYouTubeApple PodcastsRecorded at the Ag View Executive Business Conference, we sit down with Vance Crowe (Legacy Interviews, The Vance Crowe Podcast) to talk about the hardest part of any farm transition, family communication. Vance shares practical ways to help people actually think out loud, ask better “how” questions without triggering defensiveness, and create real trust by giving someone your full attention. We also dig into how to make space for the quiet person in the room (and why drawing the idea can change everything), plus Vance's “switching the observer” concept for staying self-aware when emotions run hot. We close with Vance's Peter Thiel paradox question, and a conversation-starter take on Bitcoin, land, and inflation.
Are screen time battles, teen backtalk, or constant conflict leaving you emotionally drained as a single parent?For parents of tweens and teens, everyday moments like bedtime, homework, and phone limits can quickly spiral into major stress. What if there was a simple, science-backed way to reset your energy—and your communication—in real time? In this episode, breathwork coach Arleen Peterzak shares how intentional breathing can help single parents manage conflict, model emotional regulation, and create calmer, more connected conversations at home.Learn how better communication with your tween or teen starts with regulating your own nervous system.Discover simple, in-the-moment breathwork techniques to help manage screen time stress and family conflict.Find out how to model calm through breath—so your child feels safe, heard, and more likely to listen.
Have you already repeated yourself three times today—and still got silence, eye rolls, or snapping back from your teen?If the new year already feels like old battles—around school, sleep, or screens—this episode will give you a powerful reframe. Especially after the holidays, most teens are emotionally dysregulated, and jumping straight to correction isn't just ineffective—it's damaging. You don't need to talk more, you need to start differently.Learn why January is the worst time to lead with correction and what to do insteadDiscover a 3-step emotional reset that warms your teen up for better conversationsGet a repeatable script you can use today to stop the power struggles around screen time and schoolPress play to learn the exact reset that makes your teen more likely to listen, cooperate, and connect—all without yelling or repeating yourself.⭐Got screen time problems at home, get the Tech Reset Agreement here
Send us a textIf you've found yourself thinking, “We really need to communicate better,”but you also feel a quiet tightening inside when you say that…this one is for you.Most couples don't stop talking because they don't care.They stop because talking started to feel costly.Costly emotionally — it leads to reactions that stir more feelings.Costly energetically — you walk away drained, with nothing resolved.Costly relationally — it feels like every attempt pushes you further apart.So avoidance slowly becomes protection.And over time, that protection turns into distance.This week's podcast episode is an invitation to start again —not by pushing harder or having a big talk —but by making communication simpler and safer.
Send us a textEver feel like the same family patterns follow you from one holiday to the next? We dig into why that happens and how to transform it—turning gatherings into a living classroom for communication, boundaries, and high-conscious leadership. Through raw stories and real-time reflections, I share how a personal “running away” pattern showed up everywhere—from dating avoidance to my kid's behavior—and the steps I'm using to stop fleeing and start leading.We break down the idea that family is your fastest leadership school. You'll hear how to shift out of fight-or-flight during tough conversations, anticipate friction before it erupts, and respond with language that's clear and kind. I explain the “inside-out voice,” where criticism from a parent often mirrors your own self-talk, and how neutralizing inner judgments changes the dynamic in the room. You'll also get simple energetic practice ideas to raise the vibe of a holiday dinner, create calm without control, and keep dark emotional contagion from derailing the day.We also touch on the membership focus for December and January—high-conscious leadership—plus upcoming resources including a deeper contagion clearing and a group healing to align your unique leadership skill set. Press play, try one tool at your next gathering, and then come tell me what shifted. Grab your spot in Dark Forces + Kids here. Grab the Mentorship spot here. Support the showJoin Unveiled - The Membership here. Book a 40 min read with me here. Subscribe to The Sunday Source here (a free channeling). Follow me on Instagram here: Angela Marie Christian
Meaningful work isn't just a perk, it's a fundamental necessity for driving employee engagement, wellbeing, and business success in today's workplace.In this episode of High Octane Leadership, host Donald Thompson engages in an insightful discussion with Bob Batchelor and Jackie Ferguson about creating meaningful work environments, leveraging AI effectively, and developing self awareness as a leader. The conversation draws from their collective experiences in transforming organizations and building high performance cultures.What You'll Learn:Lead with Purpose: Connect everyday tasks to your organization's larger mission to create truly meaningful work experiences.Adopt AI with Intention: Use the Education → Experimentation → Execution framework to integrate AI responsibly, balancing innovation with transparency and trust.Master Self Aware Leadership: Combine humility and confidence to lead authentically, build psychological safety, and drive results that strengthen both culture and the bottom line.About the Guest(s)Bob Batchelor is a globally recognized communications strategist, award winning author, and cultural historian. His passion lies at the intersection of business, culture, and storytelling. In executive leadership roles, he has led high performing teams delivering data driven marketing that enhanced thought leadership and drove brand growth. He is also the author of 16 books, editor of 19 books. Jackie Ferguson is cofounder and vice president of content and programming at The Diversity Movement. A member of the 2023 Inc. Female Founders 200 list, she wrote the bestselling book The Inclusive Language Handbook: A Guide to Better Communication and Transformational Leadership. Resources:Bob Batchelor LinkedInJackie Ferguson LinkedInDonald Thompson LinkedInHigh Octane Leadership is hosted by The Diversity Movement CEO and executive coach Donald Thompson and is a production of Earfluence.Order UNDERESTIMATED: A CEO'S UNLIKELY PATH TO SUCCESS, by Donald Thompson. High Octane Leadership is hosted by The Diversity Movement CEO and executive coach Donald Thompson and is a production of Earfluence.Order UNDERESTIMATED: A CEO'S UNLIKELY PATH TO SUCCESS, by Donald Thompson.
If you're feeling anxious in your marriage, you're probably not being authentic. The only way to enjoy an authentic marriage where you can relax and be yourself is through honesty. In this episode, I tell you about my journey of becoming an honest person (cause I used to not be one) and why it's so important to choose authenticity over anxiety.My group, MASTER YOUR MARRIAGE AND YOUR MIND, is re-opening in December! If you're ready to learn advanced communication skills and get coached on all your marital fears, this group is for you. Get in touch with me through email or on IG for more info. Free Resources:FREE Masterclass: 5 Ways to Deepen the Connection with Your Partner21 Questions That Will Bring You and Your Partner Closer Than Ever!4-Step Guide To Self-Empowerment, Better Communication and Deeper Intimacy With Your PartnerIG: @partnershipalignedElana@partnershipaligned.comBook your free consult and start improving your relationship today!
In this episode, Ashley Baker, SBCA's Director of Education, revisits one of BCMC's most talked about education sessions, “Speaking the Same Language,” featuring Gil Capelini of Next Level Construction, Jacob Knott with Ace Carpentry, and Tony Acampa from Shelter Systems Limited. Together, they break down how clear, consistent communication between component manufacturers, framers, and other industry professionals can make or break a project. From terminology and delivery coordination to building trust and collaboration across trades, this conversation builds on the wisdom shared at BCMC and highlights simple habits that create smoother jobsites and stronger partnerships across the industry.
Meaningful work transcends traditional employee engagement, requiring leaders to build deep trust and create environments where people bring their full selves to work every day.In this episode of High Octane Leadership, Donald Thompson joins forces with Bob Batchelor and Jackie Ferguson, two veteran communication and leadership experts, to explore how organizations can move beyond basic employee engagement to foster truly meaningful work environments that drive long-term loyalty and performance.What You'll Learn:How trust and psychological safety transform engagement into meaningful workWhy C-suite sponsorship and authentic leadership communication are key to lasting culture changeHow personalized leadership, grounded in empathy and context, drives loyalty and performanceAbout the Guest(s)Bob Batchelor is a globally recognized communications strategist, award-winning author, and cultural historian. His passion lies at the intersection of business, culture, and storytelling. In executive leadership roles, he has led high-performing teams delivering data-driven marketing that enhanced thought leadership and drove brand growth. He is also the author of 16 books, editor of 19 books. Jackie Ferguson is co-founder and vice president of content and programming at The Diversity Movement. A member of the 2023 Inc. Female Founders 200 list, she wrote the bestselling book The Inclusive Language Handbook: A Guide to Better Communication and Transformational Leadership. Resources:Bob Batchelor LinkedInJackie Ferguson LinkedInDonald Thompson LinkedInHigh Octane Leadership is hosted by The Diversity Movement CEO and executive coach Donald Thompson and is a production of Earfluence.Order UNDERESTIMATED: A CEO'S UNLIKELY PATH TO SUCCESS, by Donald Thompson. High Octane Leadership is hosted by The Diversity Movement CEO and executive coach Donald Thompson and is a production of Earfluence.Order UNDERESTIMATED: A CEO'S UNLIKELY PATH TO SUCCESS, by Donald Thompson.
In this episode, we get brutally honest about how pride, defensiveness, and the need to be right are quietly destroying connection. You'll learn what real humility looks like, how to drop your ego without losing your voice, and why choosing humility is actually the most powerful move you can make in your marriage. Free Resources:FREE Masterclass: 5 Ways to Deepen the Connection with Your Partner21 Questions That Will Bring You and Your Partner Closer Than Ever!4-Step Guide To Self-Empowerment, Better Communication and Deeper Intimacy With Your PartnerIG: @partnershipalignedElana@partnershipaligned.comBook your free consult and start improving your relationship today!
Today, we unpack how a team's miscommunication led to struggles on a final drive… and how to have effective communication with God and others in our lives.Purchase a copy of The Sports Devotional: Pro Football Edition TODAY.Visit the Fantasy Football Fellowship website to sign up and participate in our exciting and encouraging ministry.Learn more about our sponsor, Upward Sports, to find out how you can reach people for Jesus through sports. Hosted on Acast. See acast.com/privacy for more information.
This week, I'm continuing the conversation we started in Episode 190 about workplace silos. In Part 1, we explored what silos are, how they form, and the impact they have if left unchecked. Now, in Part 2, I'm sharing the practical side: The Blueprint for Building Bridges. I'll walk you through the four components - Vision, Awareness, Adaptation, and Activation - along with the glue that holds them together: curiosity and compassion. We'll talk about how communication becomes the bridge, why awareness is truly the pixie dust of leadership, and how intentional action helps dissolve silos. If you're ready to create stronger connections, improve collaboration, and shift from working in isolation to working in partnership, this episode is for you. Enjoy! Angie Robinson Links + Ways to Connect: Show Notes: Episode 191 Show Notes Subscribe to my newsletter! Angie Robinson Coaching Website Schedule a free Discovery Call Angie Robinson LinkedIn Angie Robinson Coaching Instagram Angie Robinson Coaching Facebook
In this episode, we continue our series on communication by exploring the importance of expressing needs without judgment, criticism, or blame. We discuss how to foster genuine connection and understanding in relationships, and share actionable tools to improve communication with your partner.Key Takeaways:Avoid language that triggers resistance, such as judgment, criticism, or blame. Present requests as honored requests rather than demands. Understand the impact of punishment or retaliation on communication. Reflect on your intentions before starting a conversation to ensure they align with connection and understanding.Takeaways:Expressing Needs Without Judgment;Framing Requests Positively;Reflecting on Communication Intentions;Barriers to Effective Communication;Building Empathetic Connections.Listener Challenge: Reflect on a recent conversation that didn't go well. Consider your real intention and how you could have approached it differently to foster empathy and connection.Next Episode Preview: Join us next week as we delve into the concept of judgments, why we hold onto them, and how to make observations instead.Connect with Us:Email: masteryourmarriage@gmail.com – Reach out for coaching, share wins, or pitch episode ideas.Instagram: @masteryourmarriage – Daily tips, behind-the-scenes reels, and a healthy dose of Snow-family humor.Reviews Matter! If this episode sparked an aha moment, drop a 5-star review on Apple Podcasts or Spotify and send it to a friend who could use a vision upgrade.
In this greatest hits episode, we're revisiting one of the most powerful communication tools I teach—one that's both simple and transformative. If you've ever walked away from a conversation feeling misunderstood, reactive, or like your needs weren't truly seen, this episode is for you. It's not just about what you say. It's about the lens you're using to listen. I'm breaking down why the perspective you bring into a conversation—the emotional framing you carry—can change everything. You'll learn how noticing your “lens” helps you shift your energy, change the direction of the dialogue, and respond in ways that bring more clarity, calm, and connection. From the sneaky effects of internalized patriarchy to how we're conditioned to live “leftovers lives,” this episode is packed with both mindset shifts and practical tools you can apply right away. Grab a journal, take a walk, or just listen with curiosity—and let's explore how small shifts in perspective create big changes in communication. ✨ Episode at a Glance Why communication feels so hard (even though we do it every day) What it means to “notice your lens”—and why it matters The connection between your emotions and how you hear your partner A coaching challenge to shift your perspective and improve conversations How internalized patriarchy shapes how we listen, respond, and prioritize our needs An invitation to live a 5-star life instead of a “leftovers life”
As followers of Jesus, we're called to reach people outside of the faith. But doing so requires a strategy—both in the church and in your personal life. We're wrapping up our series on communication challenges for churches with a conversation about communicating with outsiders—people outside the church and outside the faith. In this episode, Sean and Amy share some reality checks about outreach strategies. Plus, Amy catches up with Phil Taylor at PlainJoe about best practices in storytelling and branding through the lens of what connects with people outside the church. This Episode is Sponsored by Planning Center Do the visitors at your church know exactly where to go and what to do when they visit for the first time? If you're struggling to keep your church organized and connected, you need to check out Planning Center. Planning Center is the all-in-one church management software to help you solve your church's administrative challenges. You can easily do things like track first-time guests, manage volunteer schedules and create ways for your congregation to get involved—all using a single platform. If you need a check-in system, event signups or an online giving solution, Planning Center can help you nurture your community and keep people connected. Visit planningcenter.com to get started for free. Join the Conversation on Social Media We use hashtag #unstuckchurch on X and on Instagram.
This conversation delves into the importance of enhancing communication skills within the home service industry, focusing on call conversions, customer service, and the balance between technology and human interaction. Brigham discusses the impact of private equity on training, the necessity of ongoing coaching, and the role of leadership in achieving business success. They emphasize the need for technicians to improve their performance and the importance of understanding customer needs. In this conversation, the speakers discuss the evolving landscape of call centers, the importance of technology in customer engagement, and the need for better communication skills among technicians. They explore investment trends in the home service industry, the significance of personal touch in customer experience, and strategies for staying ahead in the market. Additionally, they provide insights for aspiring speakers and outline the onboarding process for Power Selling Pros. Don't forget to register for Tommy's event, Freedom 2025! This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com 00:00 Enhancing Communication Skills in Home Services 02:23 Identifying Blind Spots in Call Conversions 04:46 The Impact of Private Equity on Training 08:31 Maximizing Technician Performance and Lead Generation 11:56 The Importance of Comprehensive Customer Service 15:15 Balancing Technology and Human Interaction 21:33 The Role of Leadership in Business Success 24:57 The Value of Ongoing Training and Accountability 29:11 Rising Awareness in Call Centers 30:45 Leveraging Technology for Customer Engagement 31:51 The Importance of Technological Adaptation 33:07 Investment Trends in Home Services 34:54 Enhancing Customer Experience through Personal Touch 35:59 Training Technicians for Better Communication 39:17 Transforming Service into Sales 44:19 Staying Ahead in the Home Service Industry 47:35 Advice for Aspiring Speakers 57:21 Onboarding and Next Steps for Power Selling Pros