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Ops Leaders, are you unintentionally making life harder for your delivery team?Galen Low, co-founder of The Digital Project Manager and host of The Digital Project Manager podcast, joins us to flip the lens, and spotlight the real impact of operational decisions from the delivery floor up.Galen has spent years helping digital PMs thrive in chaotic environments. In this episode, he shares the signs leaders might be missing when systems break down and how to create structures that support people doing the work.Here's what we dive into:How layoffs and role blending are pressuring delivery teamsThe hidden cost of heroic project managers who just “make it work”What agencies get wrong about tool rollouts (and how to fix it)How to better onboard freelance talentThe link between trust, autonomy, and delivery excellenceGalen also offers advice on listening to your PMs, empowering teams, and building resilience into your operations, without burning people out.And – this is part one of a two-way podcast exchange! For part two, head over to The DPM Podcast where we flip the mic and explore what it takes to build operational models that truly support delivery.Additional Resources:Listen to PART TWO on The Digital Project Manager podcast: https://thedigitalprojectmanager.com/podcast/how-project-managers-can-thrive-in-evolving-agency-models/The Digital Project Manager website: https://thedigitalprojectmanager.com/membership/DPM on YouTube: https://www.youtube.com/channel/UCcgWl0Rda9bHhOJTcIy8XwQDPM on Instagram: https://www.instagram.com/thedigitalpm/Follow Galen Low on LinkedIn: https://www.linkedin.com/in/galen-low-digital-transformation-advisor/Follow Harv on LinkedIn: https://www.linkedin.com/in/harvnagra/ Stay up to date with regular ops insights. Subscribe to The Handbook: The Operations Newsletter: https://scoro.com/podcast/#handbookThis podcast is brought to you by Scoro, where you can manage your projects, resources and finances in a single system.
This week I have my interview with Galen Low, The Digital Project Management Guy. Support the Show Shop In the shop we have a chance to buy mine and my guests' books, I get a bit of cash for all of them. www.nigelcreaser.com/shop Sponsors I have some great affiliates that I am working with Online PM Courses: Dr Mike Clayton offers a variety of project management courses for the beginner just starting out to a seasoned professional wanting to hone their skill. Check it out here www.nigelcreaser.com/onlinepmcourses AirManual: This software provides an excellent solution to documenting processes, but does much more than just documenting it creates an easily maintainable and useable set of process documentation, including interactive checklists. Rather than an out-of-data Visio diagram and a pile of difficult to navigate and maintain Word documents you get a one-stop tool. Check it out here www.nigelcreaser.com/airmanual Riverside: To create a podcast you need good tools and I would, and have recommended Riverside to anyone wanting to create a podcast. It allows you to record, edit, interview and manage all of your podcasts. Even the free layer gives enough features and functionality for me to run my whole show, so if you are planning to start a podcast or know someone who is go to www.nigelcreaser.com/riverside Patreon If you just fancy buying me a coffee or similar why not pop to www.patreon.com/sundaylunchpm About Galen "The digital project management guy" Galen is the co-founder of The Digital Project Manager, a training community hell-bent on sharing knowledge to amplify the value of responsible project management in a digital world. Over the past decade or so, he's worked at boutique agencies and large consultancies to help shape and deliver human-centered digital transformation initiatives in government, healthcare, transit, and retail. Today he shares that knowledge to help professionals get skilled, get confident, and get connected so that they can build rewarding careers in the digital space. Website https://thedigitalprojectmanager.com/ Social Media Links https://www.instagram.com/thedigitalpm/ https://twitter.com/thedigitalpm/ https://www.facebook.com/thedigitalprojectmanager --- Send in a voice message: https://podcasters.spotify.com/pod/show/sundaylunchpm/message
This week I have part 2 of my interview with Galen Low, The Digital Project Management Guy. Support the Show Shop In the shop we have a chance to buy mine and my guests' books, I get a bit of cash for all of them. www.nigelcreaser.com/shop Sponsors I have some great affiliates that I am working with Online PM Courses: Dr Mike Clayton offers a variety of project management courses for the beginner just starting out to a seasoned professional wanting to hone their skill. Check it out here www.nigelcreaser.com/onlinepmcourses AirManual: This software provides an excellent solution to documenting processes, but does much more than just documenting it creates an easily maintainable and useable set of process documentation, including interactive checklists. Rather than an out-of-data Visio diagram and a pile of difficult to navigate and maintain Word documents you get a one-stop tool. Check it out here www.nigelcreaser.com/airmanual Riverside: To create a podcast you need good tools and I would, and have recommended Riverside to anyone wanting to create a podcast. It allows you to record, edit, interview and manage all of your podcasts. Even the free layer gives enough features and functionality for me to run my whole show, so if you are planning to start a podcast or know someone who is go to www.nigelcreaser.com/riverside Patreon If you just fancy buying me a coffee or similar why not pop to www.patreon.com/sundaylunchpm About Galen "The digital project management guy" Galen is the co-founder of The Digital Project Manager, a training community hell-bent on sharing knowledge to amplify the value of responsible project management in a digital world. Over the past decade or so, he's worked at boutique agencies and large consultancies to help shape and deliver human-centered digital transformation initiatives in government, healthcare, transit, and retail. Today he shares that knowledge to help professionals get skilled, get confident, and get connected so that they can build rewarding careers in the digital space. Website https://thedigitalprojectmanager.com/ Social Media Links https://www.instagram.com/thedigitalpm/ https://twitter.com/thedigitalpm/ https://www.facebook.com/thedigitalprojectmanager --- Send in a voice message: https://podcasters.spotify.com/pod/show/sundaylunchpm/message
Ready to tackle the project changes that inevitably come up? Want to understand how to effectively manage underperformance within your team?Our seasoned panel of Digital Project Management professionals — Pam Butkowski, Sally Shaughnessy, & Patrice Embry — share their tried-and-tested strategies to navigate these situations with poise and effectiveness. They'll guide you through scenarios such as clients adding deliverables, new clients rotating into a project team, and underperforming team members. You'll discover the power of leading with empathy, advocating for your project, and understanding the cause and effect of changes.
In this episode of Straight Forward, Dries Buytaert, Founder and Project Lead of Drupal and Co-Founder and CTO of Acquia, joins Bruno to discuss Digital Project Management in depth. The discussion delves into finding the right product managers, creating a roadmap for quickly launching a product that adds incremental value, and more. About Straight Forward: Dive deep into essential topics often overlooked in the business world. Hosted by CI&T President and Co-Founder Bruno Guicardi, this thought leadership web series features leaders in the digital transformation space who have successfully implemented changes and found solutions amidst organizational complexity.
https://boagworld.com/emails/fixing-digital-project-management/(opens in a new tab)
Project Management is critical to the success of any company. In this episode, we'll cover: How we manage our team and discuss the tools like Slack, Trello, 1Password, Privnote and more that help save time and keep teams on track. Support the show
What is it that makes a digital project successful? Good project management, of course. For this episode, we've brought in Elin Salekärr and Charlotte Björsjö, both project managers at Zooma, to talk about how they work and what tools they use to make their projects run so smoothly. Enjoy, and don't forget to subscribe! https://www.zooma.se/en/learn/podcast
E66 Driving Value as a Digital Project Manager What is a Digital Project Manager? How is this different than a traditional Project Manager? In this episode we hear from Ben Aston who is the founder of The Digital Project Manager Community. Ben is a community builder, podcast host, and leader in the project management industry. […] The post E66 Driving Value as a Digital Project Manager appeared first on Business RadioX ®.
E66 Driving Value as a Digital Project Manager What is a Digital Project Manager? How is this different than a traditional Project Manager? In this episode we hear from Ben Aston who is the founder of The Digital Project Manager Community. Ben is a community builder, podcast host, and leader in the project management industry. […] The post E66 Driving Value as a Digital Project Manager appeared first on Business RadioX ®.
In this episode, Val and Dale talk with Ben Aston about Digital Project Management & Agile Project Management. We dive into Scrum, Kanban and a few other methodologies!Ben Aston is a digital project manager and online entrepreneur – the founder of Black + White Zebra, an indie media company on a mission to help people and organizations succeed.Ben brings over 15 years of experience in both strategic thinking and tactical implementation from a career at top digital agencies in the UK, US and Canada including TAG, Dare, Wunderman, DLKW Lowe and DDB. He's been fortunate enough to work across verticals including transit, utilities, FMCG, consumer electronics, eCommerce, automotive, financial services, public sector, and retail brands.Ben's a Certified Scrum Master, PRINCE2 Practitioner and founder of the digital project management blog, The Digital Project Manager. #PAYITFORWARDJoin us today at https://www.projectchatterpodcast.com/ for access to bonus content!Don't forget to buy some Project Chatter merch on our charity store, where all profits are donated to our charity partners. Charity ShopOur socials:Twitter | Facebook | Instagram | LinkedIn | YouTubeThis podcast sponsored by:JustDo.comPlanAcademy.com
An interview with Rich Butkevic, PMP and CSM, about how things fall through the cracks on a corporate website projects so you can prevent them from happening in yours!
Ben Aston joins Jason Blumer for this 95th episode of the Businessology Show. They discuss project management specifically for digital agencies and the benefits of having this position in the team. Providing structure for engagements, driving the timeline for projects and maintaining the overall view of the deliverable to the client are just some of the benefits Ben and Jason talk about.
In this episode, we tackle the golden question: how do you scale agile teams and organizations? Following up on his article on "The Hard Truth About Scalability", Software Architect, Programmer, Coach, and Consultant Giovanni Asproni talks about the pitfalls of scaling agile—and how to avoid them.
Following her article on How To Write An Employee Handbook, PMP certified project/program manager and strategy consultant Sarah Hoban shares her thoughts on how we as project managers can help onboard new employees the right way.
There is no one-size-fits-all management style that works. In this podcast, we dig into the good and the bad of various management styles: Results-based, Democratic, Transformational, Servant Leadership, Transactional. We talk about how personality plays into it, and which styles have worked best for us—and why.
How do you give useful feedback to people on your team, even when you don't have domain expertise? Do you embrace the feedback process, or run from it? Today, we chat with Ryan Schaefer, a digital agency PM who's worked with brands like Dole Foods and Disney, as he explains how to give great feedback that'll help your teams deliver better work and keep your projects on track.
Ben Aston from The Digital Project Manager joined us for an interview about the agency landscape, project management tips for agencies, and his experience working both at agencies and with them. *** More Information *** Want to learn more about ZenPilot? https://www.zenpilot.com Want to join the Agency Journey Insiders group on Facebook? https://www.facebook.com/groups/agencyjourneyinsiders Want to see how your agency revenue lines up with industry benchmarks? https://www.zenpilot.com/benchmark Want to learn the EXACT process we use to help marketing agencies implement processes and systems they need to scale without reinventing the wheel? https://www.zenpilot.com/freedom #AgencyJourney
In this episode, we join Kelly Suter (as of her last episode, she was in a Technical PM role; now she's an Executive Producer at Mirum agency) to talk about stakeholder management. Learn her expert tips for managing various types of stakeholders—clients, technical stakeholders, executives, and more.
Pick the brains of Tomislav Car, the CEO at Infinum, an independent software design and development agency that Tom co-founded while a college student. He went on to create Productive, a web-based agency management tool built to fix the problems his own agency was then experiencing. Learn about managing a profitable agency and using tools to be more productive from a Founder and CEO with a deep understanding of how agencies really work.
A project objective describes the “what” of your project. But a well-defined project objective does so much more—it wraps your deadline, your KPIs, and your process all into one guiding statement. Listen to PMP and CSM certified Mackenzie Dysart as she talks about how to write objectives that truly guide your projects.
Learn about agile-based contracts from Tucker Sauer-Pivonka, Director of Product Management at an agency that uses something called a “Duration & Price” contract. He dives into his DPM Case Study to talk about why this contract works for their agency and the practicalities of implementing it with clients.
Ever managed a super short project? Learn real-life tips for short projects in this episode, where PM Jenna Trunzo discusses the case study she conducted after managing a 2-week project. Learn what worked, and why—and what she had to change in order to deliver a project within such a short time frame.
Dean Schuster is a big-picture guy. Vision, high-level solutions, blue skies, those things come easily to Dean. Details, not so much. A self-proclaimed “reluctant detailed guy,” Dean is Founder and Partner at Truematter. Truematter is a UX consultancy that helps create digital products including apps, websites and wearable software. As Dean says, you can't let a big-picture person loose in a project management scenario and expect good things to happen. Unless you have some processes in place. Dean joins us to talk about project management at Truematter, the qualities they look for in a DPM and how managing client relationships is really about setting up processes to rein yourself in. Show Notes SHOW NOTES Thank you to Mailchimp and VOGSY for supporting the Bureau community! From quote to cash, VOGSY can help you see exactly how your shop is running and help you find places where you can improve. It's an amazing tool that can help impact your bottom line in the most positive ways. If you're not using Mailchimp yet, definitely take a look. Not only can Mailchimp help you manage your email marketing list, they can send out physical postcards, help you with Facebook and Instagram ads, get insights and more. Mailchimp is a marketing platform, not just an email marketing tool.
Digital Project Management: come gestire un progetto digitale accorciando tempi, costi e garantendo la qualità. In questa prima puntata della serie “Project Management” Luca Faccin, di PerformancePPC, ci introdurrà al mondo della gestione progetti. Vedremo quali sono i vincoli di un progetto e poi parleremo delle metodologie più adatte per gestire un progetto digitale nella tua azienda. In fine saranno consigliati i migliori tools per lavorare “Agilmente” e poter gestire un team anche in remoto.
Feeling strung out? Isolated? Indifferent? In this DPM podcast, we take a pause to talk about an important topic for digital workers: burnout. Join Lynn Winters as she shares her burnout stories and gives tips for identifying and recovering from burnout.
Get the scoop on all the latest from The Digital Project Manager in February 2019—new case studies, podcasts, and articles to help you deliver better projects!
Nearly nine years ago, Nora Lahl left print production at a traditional agency to venture into the world of digital. Signing on with Lightburn, a Milwaukee-based web design and digital marketing agency, she saw the need for a move from a focus on projects to a focus on client services and client relationships. Stretching outside her job description, she went to work fulfilling that need. Today, Nora is a partner at Lightburn. After nearly a decade building relationships with clients and investing in Lightburn's success, she knows a great deal about what works and what doesn't. Nora joins us to talk about her journey from print to digital, how project managers can level up to business leaders and what it takes to go after and formalize an executive role.
How can project managers work better with business development and sales in order to win more projects that your agency can successfully deliver? Find out in this interview with agency growth consultant Peter Levitan, who has owned his own shop, worked with clients like Nike and Saatchi & Saatchi, and has bought and sold three ad agencies.
Do you feel like you have to prove your worth as a project manager? In this episode, PMs Ben Aston and Tucker Sauer-Pivonka make the case for project managers, talking about why the PM role is important and how to deal with negative views from various stakeholders on a project.
In this episode, PM Suze Haworth shares insight for new PMs, talking about what project managers do, how to build the right skills for the role, how to prepare for a project manager interview, and where you can plan to take your career.
Andrew and John talk about data and creative and how both departments are inherently intertwined. We touch on user-experience, user-behavior and thinking about user intent while developing digital strategies. Guitar Hero does come up at one point, along with creative thinking and phenomenal ideas that ultimately get wasted in advertising for various reasons... stay with us.
Are you starting your projects off on the right foot and giving them the best chances for success? Project beginnings can be ambiguous and confusing—in this episode, Suze Haworth shows us her approach for getting clarity, setting expectations, and making sure the bases are covered, before the project is underway.
When requirements are too loose, your results are undefined and unpredictable. Too tight, and you end up with blind spots. In this episode, PM expert Kelly Suter tell us how to nail the requirements gathering process so your clients know what's being delivered and your teams know exactly what they're delivering.
How do you draw the line between project management and becoming everyone else's personal admin? As a PM, do you find yourself doing the “project dirty work?” In this episode, PM expert Patrice Embry dishes out valuable advice for PMs who suspect that they're taking on too much admin work and want to get back to doing what they do best—being a PM!
Triumph over the contracting madness: Alexa Huston explains how an agile contract can benefit your project—and how to get buy-in from clients. This episode offers welcome advice for anyone struggling with the awkward space between fixed scope and agile projects, discussing the challenges, benefits, and drawbacks of working with different types of agile contracts.
Project management is a unique role, and it takes a unique sort of person to fill it, and do it well. In the digital world, project management is still being defined. Some organizations have a good understanding of what a PM is, and isn't, and others are still figuring it out. Lynn Winter, a digital strategist, Digital PM Summit speaker and founder of the Manage Digital conference, started her career doing the work that people hated most. Her coworkers sat down and wrote a list of things they didn't want to do anymore, and that became her job description. After stints at different organizations, Lynn went freelance. She lost 20 pounds, started sleeping better, switched to a healthier diet and saw her marriage improve. Lynn joins us to talk about what it takes to be a project manager, perfectionism and the tendency to put everyone else first—sometimes at the expense of your own health, happiness and relationships.
Season One of Sprints & Milestones was all about the principles of digital project management, taken from Brett’s book Project Management for Humans. In our final episode of the season, we respond to questions submitted by listeners.
If we don't end our projects right, we can end up going over budget, delivering late, annoying our team, and the client. Ben chats with Patrice to discuss how we can end projects better with a checklist of what to do, and what not to do.
Leading remote teams can be tough - but is it because our teams suck, or because we're not leading our remote teams well? Find out as Ben talks to Wayne, simple rules you can apply to be a better remote leader.
One way to do optimize your agile approach is to make your meetings or ceremonies more effective. Ben Aston talks to Alexa Huston about sprint planning, daily standups, sprint reviews and sprint retrospectives to give you the inside track on how you can do them better.
Sometimes projects go off the rails simply because we jump into them too fast. Ben Aston talks to Maik Stettner about how we can use a project initiation document, or project brief to get everyone on the same page at the start of the project to make project kickoffs more effective.
Projects are tricky often because we're working with teams that can be inconsistent, egotistical, and unreliable. So how on earth do we manage a project when we've got all that to contend with along with delivering the project? Ben Aston talks to Suze Haworth to discuss how we can use RACI charts to clearly define roles and responsibilities, stop things falling through the cracks, and prevent misunderstandings on our projects.
Are you an average project manager or one that's destined for greatness? The difference is not so much about what you do, it's all about how you do it. Ben Aston talks to Patrice Embry to discuss how we can take those everyday responsibilities of a project manager and do them better. Find out what you should really be doing to separate yourself from the pack, and accelerate your PM career.
In episode six of Sprints & Milestones, Brett and Greg talk through the hesitation, challenges, and clear benefits of being completely honest when it comes to project challenges, mistakes, and straight-up issues.
If you've ever got yourself in a pickle on your projects because you didn't have written evidence of your discussions with your clients, then this episode is for you! Ben Aston talks to Robyn Reynolds about the often forgotten status report and how they can save your bacon. Find out what you should put in it, how you can make them less of a pain to create and make them useful for you, the client and your project team.
Brett and Greg talk about how project managers stay laser focused when projects are being pushed and pulled in many different directions, sometimes by many people.
In 2013, about 150 project managers came together in Philadelphia for the inaugural Digital PM Summit. That year, it was all about finding your people, running web projects and keeping clients happy. This year, the Summit agenda runs the full gamut of topics and speakers: Agile, IoT products, PM self-care, what's next in our careers and more. Brett Harned, Founder of the Digital PM Summit, joins us to talk about the evolution and growth of the community as well as subsequent shifts in programming. As the community swells with more DPMs from in-house teams, nonprofits, higher ed, traditional backgrounds, etc., there is more we can all learn together. Tune in to hear about the 2018 Digital PM Summit in Memphis, and how the community can lift itself up by doing better.
Process. It feels like the answer to so many project woes and a threat to culture and creativity. So how do you go into an existing team with an existing flow and social dynamics and “fix” things? What's the process process? To start, you observe. That's what Robert Sfeir, Senior Director of Engineering at Huge, explains as he shares the story of aligning the efforts of a 1,500-person digital agency. Too often people approach process change looking for patterns they know instead of watching to find small tweaks that could make things better. Once a few successes are enjoyed, the team starts to trust that improvements can be made. That's the spark that gets real change underway.
Brett and Greg share their personal stories of how they landed in design and project management careers. They also discuss the importance of continuous learning and teaching in the digital space to push yourself - and others - to be better.
In this episode of Sprints & Milestones, Brett and Greg explore what it means to be a “loveable hardass” and how difficult that can actually be.
We all know communication is a massively important part of our project manager role. But what are the tools we can use to be better at it? One of them is a communications plan. Ben talks to Natalie about how you can use a communication plan to manage expectations better - keep listening to find out how you can stop clients badgering you for information, and get the things you need from your clients!
As project leaders, we have to adapt and speak to a variety of people at many levels in organizations about a wide-range of topics. It's a tough gig
Work and projects can be chaotic, and that’s not always a bad thing.
Do you feel like your team is making the same mistakes over and over again? It's probably because they are - and it's probably because you're not helping them change! Ben and Alexa talk about how we can use sprint retrospectives to highlight opportunities for change, generate process improvements, and move the team in the right direction. Listen to discover some practical applications to making sprint retrospectives as productive as possible.
Being productive isn't about doing more, it's about being smarter. Ben talks to Tucker to discuss how - the time management hacks we can use to be (nearly) as productive as Beyoncé! Listen up for for really practical tips and simple hacks that are going to save you stacks of time and get you back on top of your PM game.
E3 Carrie Van Sickle from GE Digital and Kristen Call from PetSmart Kristen Call, for the love of technology, has over 20 years' experience in the retail and payments technologies and has served in a variety of capacities. Achievement highlights include several patents and has been recognized by the Wall Street Journal and Nightline for […] The post E3 Carrie Van Sickle from GE Digital and Kristen Call from PetSmart appeared first on Business RadioX ®.
E1 Jill Smith from Safen Group LLC Jill Smith is a seasoned entrepreneur and consultant. Collaborative and outgoing, Jill is always looking for ways to improve efficiencies and effectiveness, both in her business and with those that she consults with. She's a big fan of processes that improve output and making things happen. Oftentimes the […] The post E1 Jill Smith from Safen Group LLC appeared first on Business RadioX ®.
Starting new projects can be incredibly daunting, particularly if you're working on a new client, new in the agency, or on the receiving end of a shoddy handover. Ben Aston talks to Joanna Leigh Simon to discuss the questions to ask about the project plan, team, client and work to get your bearings and get a project in order. Listen up to learn how you can make your own project onboarding experience a whole lot less stressful.
As project managers, we're in the business of managing teams. But are we managing them, and leading them well? Ben Aston chats with Karl Sakas, author of, 'Made To Lead', to discuss how can we lead our teams be more effective, cast vision better, and manage with strategies that are effective for delivery.
Project managers are masters of getting stuff done. But what are the tricks for getting more stuff done, better? Ben Aston chats with Cédric Waldburger, founder of SendTask, to discuss everything from crypto currencies to founding companies, and how we can get more done by making our lives simpler.
Are you actually good at what do you do? Deep down, do you sometimes wonder if you're actually a project manager charlatan, or in the wrong career altogether? Ben Aston chats with Lina Calin to discuss how we can know if we're really doing a good job of this project management thing.
The pressure to do the right thing and be seen to do the right thing is immense. But should we be doing all those project management things, all the time? Ben Aston talks to Patrice Embry to discuss how you can save yourself time by cutting the extraneous things from your PM routine.
Beyond managing projects, how can we use our emotional intelligence to be project leaders? Ben Aston talks to Colin Ellis, author of The Conscious Project Leader to discuss building a positive project culture and leading our projects so that our teams are engaged and motivated to succeed.
Ben Aston and Robyn Reynolds introduce an anonymous advice column for digital PM's to ask awkward questions and share their own stories of managing tricky situations in the life as a digital project manager.
Ben discusses the life of a 'remoter' project manager with Natalie Semczuk, and her new DPM(ish) newsletter. After a tragic internet malfunction, the conversation pivots to unpacking typical project problem areas, why and how it's important to document lessons learned, and what to do with those lessons, to stop making the same mistakes.
The relationship between a project manager and their development team can often be a tricky one - so how can we make it better? Kelly Suter joins Ben Aston to discuss techniques you can use to build a better dynamic with your development team and tools she's using to run projects.
Solid relationships are crucial to the success of projects - but how do you put that into practice? Lina Calin joins Ben Aston to discuss the techniques you can use to build a stronger, more dynamic and successful team.
Will our jobs as project managers be taken over by artificial intelligent PM bots? Discover in this podcast with Dennis Kayser from Forecast.it and learn about how they're using artificial intelligence and machine learning to help project managers make better decisions and automate repetitive PM tasks.
Is project management a thankless job, and should you strive to be an invisible PM? Ben Aston debates with Justin Handler how to do invisible project management; understanding technology, setting your team up for success, client and expectation management, and having difficult conversations.
Ben Aston chats with Brian Kessman about the best ways to build and scale a project management team, particularly within in agency. They cover everything from defining the purpose, getting the right people, establishing the right partnerships, setting in place the right processes and monitoring the PMO's performance.
Digital project management has been a part of the web from the beginning, even if we didn't call it that when we started. As the digital services industry matured, we loosely formalized the role of a digital project manager. But the gaps and differences from one shop to another has led to some confusion. Especially with the recent trend of the account managers being brought on at digital agencies. And now, a tangled web of AM, PM and DPM has us all a little confused as to who should do what. Listen in as Brett Harned shares why we should focus on clarifying the role and not the title. And more specifically, the human beings we task with the responsibilities.
Ben Aston chats with Joanna Leigh Simon, discovering her personal DPM story and chatting about the project management best practices that you should be doing each month. Covering the whole gamut of a monthly project reset, discover how to enhance your workflow, decrease the daily stress, and keep your projects running smoothly.
They call them "the basics". Little, innocuous things that don't seem to really matter. But they do. In fact, something as simple as sending an acknowledgment email to an important message can make all the difference in keeping a team engaged and a client confident. This week Carl and Sam Barnes talk about why getting back to the basics is so important and how to get better at them. And when you do, you can enjoy the positive changes in both your work and your relationships with the people on your team.
Soft skills are rarely discussed in the process focused world of digital project management. But when you spend time understanding the team and the client as humans, an amazing thing can happen. People start to care. They open up and share ideas. They talk about what matters to them. Concerns they may have. Even previous experiences that could impact the way work gets done. With that openness, everything gets better. Even the bottom line. But across cultures, there is a tendency to get a little mechanical. So how can we put people back at the heart of how we approach project management? Peta Kennett-Wilson has some thoughts.
Emily Carbonell-Ferguson hosts a roundtable discussion with Patrice Embry, Abby Fretz and Ben Aston on the sometimes confusing job titles we use as we progress through our DPM careers; digital project manager vs senior digital project manager vs producer vs account manager - what's it all about? Is there really any difference between us? Or should we be calling ourselves something different altogether?
In this episode, Ben Aston chats with Natalie Semczuk about project management hacks, diving into the details of automation you can setup, tools you can use, techniques you can apply and philosophies to adopt that'll make your DPM life a whole lot easier.
Fact: Digital agencies struggle with Agile. It feels like a private club with a secret handshake. But if you get in it will open up a world of faster and better project management. The problem is it never quite fits with how a shop works. One solution is to lowercase the "A", or "a" if you will. What does that even mean? Listen in as Dave Prior, PMP, PMI-ACP, CSM, CSPO, CSP and CST shares his insights from over 20 years of helping teams and individuals manage their work in the most effective way possible.
In this inaugural Digital Project Manager podcast, Ben introduces the vision of the Digital Project Manager site, http://www.thedigitalprojectmanager.com, shares his story of becoming a DPM and gives an overview of what you can expect from this podcast.
Meghan McInerny, the Chief Operating Officer of Clockwork, shares with us the positive impact of puppies to your personal health, the leadership role that is digital pm management, choosing courage over comfort and what it takes to go from good to great as a Digital PM.
For those of us who manage digital projects, we have a good feel for what will go right and what will go wrong. The team often falls into the same traps, and the clients often get worried about the same issues. Some of us hold postmortems to see what went wrong. But even the term implies the project was DOA. To make it less dreary, we change the name of the process retrospectives. But that still implies we can only look backwards. On this week's Bureau Briefing, Caitlin Sheaffer shares a better way to improve projects. Introducing Learning Reviews.
Scope, schedule and resources, aka the project triangle, are important … but ultimately the difference between success and failure comes down to the relationships we form. Elizabeth Michaka shares how she became a DPM in higher education where budget was never a factor in projects. While she was attending a Digital PM Workshop she realized something. The focus on budget was so strong, it seemed to have overshadowed the importance on relationships.
There you are. In the middle of the client and the team. Trying to control the uncontrollable. Forcing a smile as you give bad news to your coworkers. Or pointing back to a document as you tell the client no. So how do you get through a bad day? Especially when you've got the added pressure of managing multiple projects? Although we try, it can't be solved with process, tools or methodology. So how can we maintain our sanity? Listen in as Carson Pierce shares his thoughts.
For the last several months 30%-40% the folks attending LeadingAgile’s CSM and CSPO courses have come from Digital Agencies. Nearly all the attendees have questions about how to implement Agile practices in a Digital Agency Model. In this episode of Sound Notes, Brett Harned, who runs the Digital PM Summit, and Rachel Gertz from LouderThanTen, took some time to share what they’ve seen work, and not work, with Agencies who are trying to apply Agile. Show Notes: Interview Start and introductions 1:48 What makes Digital Project Management a complicated fit with Agile 3:44 What is a Digital Agency 6:17 How the historical relationship between Client’s and Agencies complicates integrating Agile in Digital 7:56 The importance of building strong relationships with your client 11:22 What practices from Agile have you seen implemented that work? 13:12 Do typical contracts between Agencies and Clients allow for backlog grooming throughout the project… is that possible ? 14:24 Adapting Digital contracts for Agile18:12 What work does Digital agency do for free when bringing Agile to a client that a consulting company would be getting paid to do 21:32 Using Agile practices effectively in different areas of the project 23:40 When your Product Owner doesn’t have final say 25:39 Should we have “approval debt” (like technical debt) for POs’ who aren’t empowered to give approval 27:55 Is it really about developing an Agile way of interacting with the client 30:22 What Agile practices just don’t work in Digital 31:14 Can you actually have stable teams in Digital? Have you seen an Agency do that? 33:14 Do we need a new type of Agile that is better suited to Digital work 38:46 A MOTORCYCLE! 40:52 Advice for those trying to use Agile in Digital 42:16 Getting in touch with Rachel and Brett 46:55 You can reach Rachel Gertz here Twitter - https://twitter.com/louderthanten Website - https://louderthanten.com COAX (the magazine) https://louderthanten.com/coax You can reach Brett Harned here Twitter - https://twitter.com/brettharned Website - http://brettharned.com For information on the Digital PM Summit Twitter - https://twitter.com/digitalPMsummit Website - http://bureauofdigital.com/summits/digital-pm/
Imagine having an idea that leads to the birth of a community. That's exactly what Brett Harned did. As a Digital Project Manager, he knew the importance of the role and that nobody was talking about it. So, with the help of Happy Cog, he put on an event for Digital Project Managers, the Digital PM Summit. Would anybody show up? Not only did they show up, they left inspired and started local meetups all over the world.
Gender Bias in Project Management Episode 4 of DrunkenPM focuses on the impact of Gender Bias in the Project Management space. This episode consists of two interviews. The first is with a group of women who work in Digital Project Management (Larissa Scordato, Tera Caldwell Simon and Patrice Colancecco Embry). The second interview features Agile Coach Natalie Warnert. Warning - there are a few expletives in this one... Show Notes: Interview 1 : Gender Bias in Digital Project Management - with Patrice Colancecco Embry, Tera Caldwell Simon and Larissa Scordato 00:05 Intro 01:18 Women in Digital Project management Interview start and guest introductions 04:42 Meet the Dexters 05:25 Being a PM comes with challenges, does being a female PM carry additional challenges 9:38 Reaching out to your team for validation and support 12:08 Getting support may not fix the actual problem 13:50 How much does experience factor in 14:35 Does having a commanding presence only come with experience and how does gender impact your ability to take the room 16:46 Larissa is not sorry for interrupting 17:41 Letting your team take the floor 18:28 Note Taking 20:20 Generational gender bias 22:50 An apology is nice, a public apology is better 23:00 Advice for young women who are new to Project Management 24:05 Having difficult conversations and owning your role 24:40 The power of being knowledgable about your topic 26:00 The importance of assigning a notetaker 26:45 Getting a mentor 27:19 Know that you are good at what you do 27:35 How gender bias has an impact on your use of the phrase “I don’t know.” 29:30 When you get caught now knowing 30:09 Pretending to be brave enough / Imposter Syndrome 32:00 Taking care when you act “As if…” 33:30 “You’re either emotional, or your’e a bitch…” 35:20 Putting on the dominant female role and protecting your team 38:00 The “Sorry” thing 44:20 Advice for Men 46:10 Contacting Tera, Larissa and Patrice 46:40 Closing All the participants in the above interview are "on the Twitter" Larissa Scordato: https://twitter.com/larissascordato Patrice Colancecco Embry : https://twitter.com/patrice108 Tera Caldwell Simon: https://twitter.com/tcaldsimon Interview 2 - Gender Bias in Agile - with Natalie Warnert 47:07 Intro to the Interview with Agile Coach Natalie Warnert 47:50 Natalie’s involvement with Women in Agile 48:42 Women in Agile events are not just for women 49:27 Is it more difficult for a young woman to break into Agile 50:40 Behavior at a conferences 51:33 An example of differing standards 52:27 Gender bias, age bias and the Agile Coach 53:30 Women attendees at conferences 54:06 Advice for women entering the Agile space 55:35 Carrying yourself with confidence and owning it 56:00 Being more mindful of gender bias 57:31 What is an Aspiring Feminist? 60:10 Is the bias as significant in Agile as it is in waterfall? 61:20 Proving yourself 62:30 Support among women in Agile and at Agile conferences 65:00 Fighting over the slice of pie 65:39 Not tracking gender at conferences 66:00 Tracking down Natalie Natalie can be reached via her website at http://nataliewarnert.com
Most of us are designers at Funsize but we also have project managers who help us iron out requirements, stay on schedule, and ensure the work is meeting the mark for the clients and users. We talk with 2 of our PM's and what it's like to play the part of ambassador between designers and clients. ###Show Notes 00:00 Introductions 05:01 Challenges of working with designers 10:00 Working with clients vs designers 12:10 Should product designers be product managers? 15:08 Having T-shaped skills 16:29 Designers should have knowledge of development 20:17 Everyone building a product should have an understanding and respect of others expertise Visit the Funsize website Subscribe to The Funsize Digest Check out Funsize on Instagram
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