Podcasts about opsanalitica

Leveling up your day-to-day operations may not sound like the most exciting innovation project but let them slip and you've lost your customer, possibly for good. In this episode, co-host Aaron Brooks meets with Tommy Yionoulis, CEO and co-founder of OpsAnalitica, an operations management platform designed to help businesses be more efficient (and profitable) through process accountability and data. Tommy believes the biggest innovation opportunity for businesses isn't about the shiniest new tech. It's about efficiency, consistency and “the mighty check list.” He goes on to share what he sees shaping the future of work and how the winners will triumph through better, more consistent daily operations.Featuring: Tommy Yionoulis, CEO and co-founder of OpsAnaliticaThe Catalyst by Softchoice is a podcast dedicated to exploring the intersection of humans and technology.

This installment of The Axis Effect features Thomas Yionoulis, Founder of OpsAnalitica. As the world's economy grows, so do the businesses that inhabit it. But a growth in size can make a business significantly harder to manage. Using gathered data from clients, OpsAnalitica can help client companies identify problems and solve them, in some cases even before they happen, even when leaders can't be on each company site 24/7. Yionoulis discusses the potential of software in data analytics and how OpsAnalitica digitizes company information from employees across multiple sites, allowing corporate leaders to manage all sites right from their smartphones. To learn more, tune in to “Learning to Lead One Step at a Time.”

In this episode, I interview Dr. Bob the inventor of the Epic IO Aura, an automatic room disinfection tool that kills 99.9% of viruses, bacteria, and fungi on all surfaces totally chemical-free. To learn more about the Epic IO Aura and get access to the OpsAnalitica Only discount, https://opsanalitica.com/epicio/ To learn more about Opsanalitica, go to https://opsanalitica.com

In this episode of the Thoughtful Entrepreneur, your host Josh Elledge speaks with the Founder of OpsAnalitica, Tommy Yionoulis.Tommy Yionoulis is an expert in the restaurant industry and operations management. As the Managing Director of OpsAnalitica, he helps large multi-unit businesses improve their daily team activities through operations management software and data analytics. OpsAnalitica provides real-time identification and remediation of issues to ensure safe and profitable operations for clients. By analyzing data, the company helps businesses make process improvements that increase customer satisfaction, regulatory compliance, sales, and profits.If you are in the restaurant industry and looking to increase efficiency and profitability in your daily operations, connect with Tommy to learn more about his expertise and how operations management software and data analytics can help your business.About Tommy Yionoulis: Tommy has been in the restaurant industry for nearly his entire adult life. He has a BSBA from University of Denver's Hotel Restaurant school in addition to an MBA. This former stand-up comic turned SaaS founder, has extensive experience helping businesses become more efficient and profitable through process, accountability, and data. He's currently the Managing Director of OpsAnalitica, an Operations Analytics platform that focuses on managing and measuring daily team activities for large multi-unit businesses.Tommy believes that the next big technological disruptor event for many businesses is going to be implementing Operations Management software to shape the future of work and beat our competitors through better, more consistent daily operations.About OpsAnalitica: Opsanalitica is a company that offers solutions to clients responsible for managing multiple locations but cannot be at each site all the time. According to the statement provided, the clients of Opsanalitica face challenges in running safe and profitable operations, and these issues increase with the number of locations they are responsible for. To help their clients, Opsanalitica provides real-time identification and remediation of issues before they negatively impact the business.The company achieves this by leveraging data analytics to monitor its clients' operations and provide insights into the performance of its various locations. By analyzing the data, Opsanalitica helps clients to make process improvements that increase customer satisfaction, regulatory compliance, sales, and profits.Opsanalitica empowers its clients' field teams with data analytics to enable them to make more informed decisions. This approach allows clients to monitor and manage their operations more effectively, even when they are not physically present at each location. Overall, Opsanalitica's data-driven approach to operations management aims to increase efficiency and effectiveness while improving its clients' bottom line.Tweetable Moments:03:05 - “And if you can cover up on those three factors: execution, cleanliness, and speed of service, then you're delivering a consistent experience for your customers, and you're protecting your brand.”03:45 - “We know human beings suck at remembering long lists of to-do. And every time you miss one of these things, you slow down your customer experience or you anger your customer. So we're just trying to help people control what they can control.”Apply to be a Guest on The Thoughtful Entrepreneur: https://go.upmyinfluence.com/podcast-guestLinks Mentioned in this...

On today's show, we discuss how to optimize operations within your organization. Tommy Yionoulis has been in the restaurant industry for nearly his entire adult life. He has a BSBA from University of Denver's Hotel Restaurant school in addition to an MBA. This former stand-up comic turned SaaS founder, has extensive experience helping businesses become more efficient and profitable through process, accountability, and data.  He's currently the Managing Director of OpsAnalitica, an Operations Analytics platform that focuses on managing and measuring daily team activities for large multi-unit businesses.  Tommy believes that the next big technological disruptor event for many businesses is going to be implementing Operations Management software to shape the future of work and beat our competitors through better, more consistent daily operations. Key Takeaways: Why do we need to optimize our operations? We are not suffering from a lack of knowledge, but too much information and too many things to track. The human brain can only keep a few things in mind at a time. Leaders have already identified the things that they know they should do to stay on top of things, but they cannot translate that knowledge into consistent action at the location level. Often, an employee missing one step in the middle of a multi-step process will cause the process to fail. What are the symptoms that indicate a problem? What is the trigger point?Unfortunately, without implementing operations management software, an organization may not realize they have a problem. KPI indicators will lag. For instance, by the time the sales numbers indicate a problem, the business has been suffering for a while, and it may take years to win customers back. How does the solution get you more instantaneous feedback? What is being measured and how does an organization know what action to take?At the location level - It takes the guesswork out of running the business by scheduling a series of tasks and checklists.At the upper level - It allows teams to be more effective and efficient. Corporate brings on people to manage multiple locations. The solution allows these managers to watch what's happening in real-time. When there are issues, the solution alerts the managers.  How do you avoid "death by checklist"?Checklists often need to be done at busy times, so they need to be focused and smart. Real-time collaboration can allow several people to check things together and be more efficient. Randomization helps ensure good coverage over a series of things that need to be checked as well.  How can a business promote adoption of the system?Adoption is dependent upon the priority structure of the business. Part of the systems can be time-based to ensure things are done at the optimum time and promote accountability. Process and systems-driven businesses are the ones that succeed.  Top Takeaways:Operations management is the next technological battlefield that we will all be in. In the multi-location business of the future, you'll be collecting data from 5 places: POS Internet - social media Checklist platform Robots Sensors The key will be to bring all of that information together and turn it into real-time actions that solve the problems that are affecting the customers. Jump in on an ops program to get the data and take it seriously.Get started soon. Let the data influence you over time to make it better. Don't wait to figure it all out. Connect with Tommy YionoulisWebsite: https://opsanalitica.com/

Today's guest believes that the next big technological disruptor event for many businesses is going to be implementing Operations Management software to shape the future of work and beat competitors through better, more consistent daily operations. Dave Bookbinder goes Behind The Numbers with Tommy Yionoulis, SaaS Founder & CEO of OpsAnalitica, an Operations Analytics platform that focuses on managing and measuring daily team activities for large multi-unit businesses. In this episode, Tommy offers insights for how companies with multiple locations can deliver a consistent customer experience via a unique software platform.  He also shares how artificial intelligence will impact the operations management space, and more. About the Host: Dave Bookbinder is the person that clients reach out to when they need to know what their most important assets are worth. He's a corporate finance executive with a focus on business and intellectual property valuation. Known as a collaborative adviser, Dave has served thousands of client companies of all sizes and industries. Dave is the author of two #1 best-selling books about the impact of human capital (PEOPLE!) on the valuation of a business enterprise called The NEW ROI: Return On Individuals & The NEW ROI: Going Behind The Numbers. He's on a mission to change the conversation about how the accounting world recognizes the value of people's contributions to a business enterprise, and to quantify what every CEO on the planet claims: “Our people are this company's most valuable asset.”

Hello everyone and welcome to another incredible episode of the Talk2Rami "Founder's Series" Podcast, where I interview movers and shakers, as to why they do what it is exactly they do! In today's episode, I had the pleasure of sitting down virtually with Tommy Yionoulis, the Founder of OpsAnalitica. Tommy is a seasoned professional in the restaurant industry with over 20 years of experience. He holds a BSBA from the University of Denver's Hotel Restaurant school and an MBA. He has transitioned from being a stand-up comic to a SaaS founder, bringing his expertise in process, accountability, and data to help businesses become more efficient and profitable. Currently, he is the Managing Director of OpsAnalitica, a leading Operations Analytics platform that helps large multi-unit businesses manage and measure daily team activities. He believes that Operations Management software will be the next big technological disruptor for businesses, shaping the future of work and giving companies a competitive edge through improved, consistent daily operations. Learn more about OpsAnalitica and get in touch with Tommy on social media: OpsAnalytica: https://opsanalitica.com/ LinkedIn: https://www.linkedin.com/in/tommyy

Tommy Yionoulis is the founder of OpsAnalitica, a SaaS platform that helps multi-unit businesses manage and measure their daily team activities for more consistent operations. In this episode, you'll hear how Tommy went from being a “non-techie” guy working in the restaurant business and moonlighting as a standup comedian, to founding his SaaS company, OpsAnalitica. As a business owner, Tommy shares the ups and downs of bootstrapping a software startup and how he finds the motivation to keep going and not give up. You'll learn from his experience how to leverage automation to free up your time when you don't have a team; how to know when you should hire salespeople; and whether obtaining private equity funding is the right decision for your business.Finally, Tommy talks about how critical the support of his spouse has been to building a bootstrapped business, the development challenges specific to building a software  company, and the mindset that motivates him to keep driving forward through the hard times.If you've ever had times where you felt like giving up on your business, Tommy's story will inspire you to keep going, so join our conversation!Skip to topic:4:04 - How a non-technical comedian found his way into tech5:01 - Moving into business process management 5:49 - Launching OpsAnalytica13:38 - What to consider before accepting private equity funding16:38 - Overcoming a drastic, sudden drop in sales17:33 - Generating sales as a bootstrapped SaaS company20:35 - Using business automation when you don't have a team21:31 - Recognizing when to hire sales help23:51 - Finding the motivation to stay the course when you're not making money25:00 - Making sense of the difficult times26:47 - 2 things that drove Tommy to keep going and not give up29:00 - The role family support played in the decision to continue with the business30:57 - The complicated nature of software development and managing expectations35:13 - What Tommy thinks is real vs. what we see out in the business world36:50 - Developing successful tech products by solving a problemFind Tommy  at:Website: http://opsanalitica.com/LinkedIn: https://www.linkedin.com/in/tommyyFacebook: https://www.facebook.com/opsanalitica/Twitter:  https://twitter.com/OpsAnaliticaVisit Stephanie at: https://stephaniehayes.biz/Follow me on Instagram | Facebook | LinkedIn | TwitterSupport the show

Tommy has been in the restaurant industry for nearly his entire adult life. He has a BSBA from the University of Denver's Hotel Restaurant school in addition to an MBA. This former stand-up comic turned SaaS founder, has extensive experience helping businesses become more efficient and profitable through the process, accountability, and data. He's currently the Managing Director of OpsAnalitica, an Operations Analytics platform that focuses on managing and measuring daily team activities for large multi-unit businesses. Tommy believes that the next big technological disruptor event for many companies will be implementing Operations Management software to shape the future of work and beat our competitors through better, more consistent daily operations. We cover the following topics: The principles of Product Management How to stay at the forefront of product management innovation What is OpsAnalitica (Operations Management software)? How has it helped individual employees increase their effectiveness and consistency in daily operations? Enjoyed this conversation? Want to learn more about Tommy, product management, and operations management software like OpsAnalitica? Definitely reach out to Tommy to chat more! Leave your thoughts in the comments section below! __ Follow Our Hosts on LinkedIn: Ann Campea, MSPM, MPH, PMP | Host and Founder of The Everyday PM Tommy Yionoulis | Founder of OpsAnalitica --- Support this podcast: https://anchor.fm/theeverydaypm/support

In this HCI Podcast episode, Dr. Jonathan H. Westover talks with Tommy Yionoulis about why consistency matters to customers and employees. Tommy Yionoulis (https://www.linkedin.com/in/tommyy) has been in the restaurant industry for nearly his entire adult life. He has a BSBA from University of Denver's Hotel Restaurant school in addition to an MBA. This former stand-up comic turned SaaS founder, has extensive experience helping businesses become more efficient and profitable through process, accountability, and data. He's currently the Managing Director of OpsAnalitica, an Operations Analytics platform that focuses on managing and measuring daily team activities for large multi-unit businesses. Tommy believes that the next big technological disruptor event for many businesses is going to be implementing Operations Management software to shape the future of work and beat our competitors through better, more consistent daily operations. Please consider supporting the podcast on Patreon and leaving a review wherever you listen to your podcasts! Check out Shopify at www.shopify.com/hci. Check out the HCI Academy: Courses, Micro-Credentials, and Certificates to Upskill and Reskill for the Future of Work! Check out the LinkedIn Alchemizing Human Capital Newsletter. Check out Dr. Westover's book, The Future Leader. Check out Dr. Westover's book, 'Bluer than Indigo' Leadership. Check out Dr. Westover's book, The Alchemy of Truly Remarkable Leadership. Check out the latest issue of the Human Capital Leadership magazine. Each HCI Podcast episode (Program, ID No. 592296) has been approved for 0.50 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Each HCI Podcast episode (Program ID: 24-DP529) has been approved for 5.00 HR (General) SHRM Professional Development Credits (PDCs) for SHRM-CP and SHRM-SCPHR recertification through SHRM, as part of the knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™). Learn more about your ad choices. Visit megaphone.fm/adchoices

It's not exciting, it's not sexy but managing your operations is going to make you a more consistent creator and reduce stress. How? Tommy Yionoulis unpacks his playbook.Tommy is the Founder of OpsAnalitica, the easy-to-manage operations analytics platform, that helps business owners identify and remediate problems, in real-time.Ben and Tommy get into how OpsAnalitica turns human activity into measurable data, why writer's block is for amateurs, and why merging creativity with discipline is the ultimate win.Follow Tommy:LinkedIn: linkedin.com/in/tommyyAnd if you want to get into conversation with Ben, give him a follow at: twitter.com/benbradbury_

In this episode Tommy Interviews Susan Barry, Founder of Hive Marketing and The Top Floor Podcast. To learn more - Click Here: https://topfloorpodcast.com To learn more - Click here: https://hive-marketing.com To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com

Join me as I interview Tommy Yionoulis (@tommyy), managing Director of OpsAnalitica, as we discuss data related operational management, and how do businesses become more efficient and profitable through process, accountability and data.

Reducing operations expenses while keeping all stakeholders happy? That's just a typical day at the office for Tommy Yionoulis, Founder at OpsAnalitica.   Tommy and host Briana Okyere discuss:   - the true costs of team members not following processes and systems   - the danger of “pencil-whipping” through checklists   - not allowing team members to let their ego or experience trump processes   This episode is brought to you by Tonkean   Tonkean is the operating system for business operations and is the enterprise standard for process orchestration. It provides businesses with the building blocks to orchestrate any process, with no code or change management required. Contact us at tonkean.com to learn how you can build complex business processes. Fast.

In Episode 55 of David Vs Goliath, Adam DeGraide interviews Tommy Yionoulis the CEO and Co-Founder of OpsAnalitica. Tommy's company focuses on HR performance with employees of companies large and small. He shares his journey from the stage doing comedy to stumbling his way into building this successful and growing company. A special thanks to https://automatemysocial.com and https:://anthemsoftware.com our corporate sponsors. David Vs Goliath Podcast features some of the top small business CEO's stories of how they where able to leverage technology or other secrets to not only compete with their big competitors but actually win! In this fun and entertaining format your host Adam DeGraide will keep it interesting, educational and practical. This is a must view podcast for any existing or aspiring entrepreneur who has the desire to FIND, SERVE & KEEP more customers….PROFITABLY. --- Send in a voice message: https://anchor.fm/david-vs-goliath/message

In Episode 55 of David Vs Goliath, Adam DeGraide interviews Tommy Yionoulis the CEO and Co-Founder of OpsAnalitica. Tommy's company focuses on HR performance with employees of companies large and small. He shares his journey from the stage doing comedy to stumbling his way into building this successful and growing company. A special thanks to https://automatemysocial.com and https:://anthemsoftware.com our corporate sponsors. David Vs Goliath Podcast features some of the top small business CEO's stories of how they where able to leverage technology or other secrets to not only compete with their big competitors but actually win! In this fun and entertaining format your host Adam DeGraide will keep it interesting, educational and practical. This is a must view podcast for any existing or aspiring entrepreneur who has the desire to FIND, SERVE & KEEP more customers….PROFITABLY. --- Send in a voice message: https://anchor.fm/david-vs-goliath/message

In order to improve efficiency in any business you must first know what is contributing to wasted effort or missed opportunities. When your business operates across multiple locations it becomes even more challenging and important to gain insights into how work is being done. In this episode Tommy Yionoulis shares his experiences working in the service and hospitality industries and how that led him to found OpsAnalitica, a platform for collecting and analyzing metrics on multi location businesses and their operational practices. He discusses the challenges of making data collection purposeful and efficient without distracting employees from their primary duties and how business owners can use the provided analytics to support their staff in their duties.

How to go from a struggling stand-up comedian to the founder of a successful software company with Tommy Yionoulis. Tommy has been in the restaurant industry for nearly his entire adult life. He has a BSBA from University of Denver's Hotel Restaurant school in addition to an MBA.   This former stand-up comic turned SaaS founder, has extensive experience helping businesses become more efficient and profitable through the process, accountability, and data. He's currently the Managing Director of OpsAnalitica, an Operations Analytics platform that focuses on managing and measuring daily team activities for large multi-unit businesses. Tommy believes that the next big technological disruptor event for many businesses is going to be implementing Operations Management software to shape the future of work and beat our competitors through better, more consistent daily operations.

As you know, I'm a big fan of checklists, so it was great having a like-minded guest on today's show – Tommy Yionoulis – to explore all things Operations Management and ticking things off your list. Tommy is the founder of OpsAnalitica, a platform that helps operators manage their daily operations and identify issues in their businesses, so they can address these before they escalate elsewhere in the business.  Join us as we discuss how to avoid “business death by a thousand mistakes”, what is a data-driven checklist, why Operations Management is (and needs to be) the next big thing – and Tommy's stint in standup comedy. Links: https://www.amazon.com/Checklist-Manifesto-How-Things-Right/dp/0312430000 (‘The Checklist Manifesto' by Atul Gawande) https://www.hospitalitymavericks.com/6-only-the-innovative-will-survive-with-joe-cripps-co-founder-and-md-at-trail/ (#6: 'Only the Innovative Will Survive' With Joe Cripps, Co-founder and MD at Trail) https://opsanalitica.net/ (OpsAnalitica)  https://www.linkedin.com/in/tommyy (Connect with Tommy Yionoulis on LinkedIn) Connect with the podcast: https://colossal-designer-2784.ck.page/40ada1483a (Join the Hospitality Mavericks newsletter): https://rb.gy/5rqyeq (https://rb.gy/5rqyeq)   A big thank you to our sponsor Bizimply who is helping progressive leaders and operators make every shift run like clockwork. Head to our website at https://www.bizimply.com/?utm_source=partner&utm_medium=referral&utm_campaign=mavericks (www.bizimply.com) or email them directly at advice@bizimply.com. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy

I love data! I love Data Analytics - and if all of this comes in an App - Happy days! My guest today is the Founder and CEO of OpsAnalitica, Tommy Yionoulis! His big promise: You can measure everything, real time in a meaningful way! What's on paper should be on Ops Analitica! We discuss how Tommy started his business, but also what his clients get when using the App! And no we are not encouraging you to use all the functionality from day 1! Quite the opposite! Start with measuring data that moves the needle the quickest, for you, your employees and your customers! Links: https://opsanalitica.com/ LinkedIn:  https://www.linkedin.com/in/tommyy/ Course Waitlist: https://rutzconsulting.com/customer-service-course/ Episode 97 Customer Service Delivery Made easy: https://operationalexcellenceshow.libsyn.com/episode-97-opex-with-marianne-rutz-customer-service-delivery-made-easy Marianne on Linkedin: https://www.linkedin.com/in/marianne-rutz/ Rutz Consulting Website: https://rutzconsulting.com/   This Podcast is produced by: Andrew Madden Photography & Media Production

In this episode we interview Bob Andersen - President Of The Great Greek Mediterranean Grill. What I really enjoyed about this interview was learning about the many similarities between football and running a great restaurant. Bob's career is amazing and I'm excited to see the future growth of the Great Greek chain. To learn more - Click Here: https://www.thegreatgreekgrill.com/ To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com/

This week we have a special 2 segment episode. In the first and major part of the show, we are joined by Tommy Yionoulis - the founder and Managing Director of OpsAnalitica - an Operations Management Platform designed for the service industry. At the 45:00 minute mark, Yelena Anter returns to the podcast for a new recurring segment that will happen every month. Yelena discusses some of the interesting experiences she has had over the years while working in Las Vegas. Tommy Yionoulis has been in the restaurant industry for nearly his entire adult life. He has a BSBA from University of Denver's Hotel Restaurant school in addition to an MBA. This former stand-up comic turned SaaS founder, has extensive experience helping businesses become more efficient and profitable through process, accountability, and data. Tommy is currently the Managing Director of OpsAnalitica, an Operations Analytics platform that focuses on managing and measuring daily team activities for large multi-unit businesses. Tommy believes that the next big technological disruptor event for many businesses is going to be implementing Operations Management software to shape the future of work and beat our competitors through better, more consistent daily operations. Yelena Anter - joins us from Las Vegas Nevada. Yelena is the driving force behind Cocktail Vision - an online platform that guides you through your journey in the cocktail and spirits world with recipes, products and consulting advice. Links OpsAnalitica Contact Tommy on LInkedIn @cocktail.vision Website: cocktail.vision Cocktail Vision Online Store Recipe Book on Amazon - Christmas Cocktails And Shenanigans @sugarrunbar @babylonsistersbar Little Mushroom Catering @littlemushroomcatering @the_industry_podcast email us info@theindustrypodcast.club Podcast Artwork by Zak Hannah zakhannah.com

This week, Gary and Shekar are joined by Tommy Yionoulis founder of OpsAnalitica, a SaaS platform that helps clients manage their daily operations and identify issues in their business so they can be addressed quickly and efficiently. Tommy tells the story of how he went from college grad to stand-up comedian to founder of OpsAnaliica. They discuss the positive impact the platform had on businesses during Covid, the ways it reduces the load of operations teams, and much more!

Tom is a restauranteur at heart who co-founded Opsanalitica, an operations data platform that helps restaurants manage and measure human activity and avoid missing the “little things” that can impact profitability. Armed with that data, restaurant owners and managers can identify and remediate issues, in real-time, before they affect the business negatively.The data and KPI's that are important to track differs for each restaurant.Data available to restaurant owners has included sales data, labor data, food costs, inventory, and customer satisfaction data. Operations data has only become accessible recently with the use of the tablet.Operations data is a critical part of the restaurant decision-making process and makes it easier to make decisions that truly impact sales and profits.Restaurant leaders need to do more testing on new products or recipe changes and then gather data to determine if that change is one that should be applied to all locations or applied long term.Emulating menu items from competitor restaurants is dangerous without proper testing and research to ensure that the menu item is a good fit for your restaurant. Quotes “You can get data drunk pretty quickly and you can start drawing parallels that can lead you down a path that – I don't want to say dangerous – but you start to solve a problem that maybe doesn't exist.” - Joseph“Operations data is the missing key that we didn't have before. [...] It's the contextual data that a lot (restaurant) leaders need to make better decisions.” - Tommy“Sales, food costs and labor costs are lagging indicators of how well you're operating. Sales don't predict operations, operations predict sales.” - Tommy“We need to make sure that hospitality excellence is not hindered by the knowledge afforded by good data.” - Joseph“Opsanalitica has a feature called Data Accuracy Scoring, and we can tell you whether the data is good or bad and you can filter out all the bad data.” - Tommy Transcript 00:00.00vigorbrandingHey everyone and today I'm joined by my friend tommy andulis he is co-founder of Ops Analytica a system we're going to get into in a little bit. Ah but Tommy why don't you say hello and give a little bit of backstory.00:10.50TommySure hi thank you so much for having me Joseph so I'm Tommy you knowless I am one of the co-founders of bobs and lico like ah just said but really I'm a restaurant tour by heart like my grandparents. Both. Immigrants to this country I'm Greek and Puerto rican so I used to have a joke that I was born in a dish pit you know, but the reality is what's ironic is that um. You know I started in restaurants at 14 in Columbia Maryland my mom would drop me off at the jerry subs and pizza I had a work permit and I learned how to cook steak and cheeses and I kind of never really looked back from that. But um, what's interesting is that both my grandparents had restaurants but my parents were tech people. So I was kind of bred to get into restaurant technology because I had the restaurant background and the love of restaurants. But then my parents. My dad was a rocket scientist and my mom worked at Lockheed and so I had the tech background yeah in the middle there and so I ended up doing restaurants at the beginning.01:07.90vigorbrandingFlex with me.01:13.13TommyAnd then I morphed into tech so that's kind of my story since 14 I've been doing either restaurants or tech I suppose.01:18.48vigorbrandingI love that so you're you're Greek and Puerto rican and I am sicilian in Puerto rican or as I say sicilar rican it's a lot of easier. Yeah I love it.01:25.33TommyNice I'm a greeko rican so there you go wait. So your so that's what's amazing about America is that in no other time in the world with sicilian and a Puerto rican get together and have kids but yet. And this one phone call. You have 2 guys that are whit

As the hospitality industry continues to find its feet again after a tough two years, there's a lot of solutions that technology can offer to help them work at their very best - namely OpsAnalitica.Their Founder, Thomas Yionoulis, has an incredibly rich and varied career path taking him from a budding standup comedian to creating Quiznos' audit software to uphold standards across their 5,000 locations at the time.Katrina Logie talks with Thomas about the potential gains that technology can bring to the sector, how they design UX to cater to busy hospitality staff, and the future prospect of combining staff, robots, sensors and real time data.This episode of Tied Together covers:Tommy's illustrious path to founding OpsAnaliticaThe ability to break goals into small steps, and how it translates into their platformHow customers are expanding the system's functionalityBenefits of handling the backend yourself as opposed to cloud services like Azure & AWSTechnology's role in the operations side of hospitalityLinks and references: https://bit.ly/3jAo8bD

Tommy is the Founder of OpsAnalitica, a company helping hospitality businesses become more efficient and profitable through process, accountability, and data. He also happens to be a former stand up comedian and a great storyteller. Checklists and standards audits are ubiquitous in our industry and it's no secret that a lot of time and money goes into making sure that things get done in the way they're intended. So why is there often a disconnect between daily practices which are designed to produce a certain result and outcome itself? That's what we're exploring in this episode. Tommy started a company that does away with standards audits that give their own standards to hotels or restaurants (think LQA, Forbes or AAA), but also does more than just move an existing checklist from an excel sheet to a shared online document. They're able to take the checklists and operational practices that you already have in place (the one that are ingrained into your operation) and give you actionable data based on those checklists daily completion.  That's a lot to explain in one short paragraph, but the value I see is in removing the auto-pilot nature of most checklists, comparing them to desired business outcomes, finding the gap then giving you the steps to take to fix them. About TommyTommy Yionoulis is the Founder of OpsAnalitica, a company helping hospitality businesses become more efficient and profitable through process, accountability, and data. In addition to working in the restaurant and hospitality industry his entire adult life, Tommy spent 11 years as a touring stand-up comedian opening for comics like Dave Chappelle and Brian Regan.  LinksWebsite: https://www.opsanalitica.co (https://www.opsanalitica.co)

When you're a business operator, how can you make sure you're on track, gather the information you need, and keep up with what your team needs and what they're doing? The answer is good operations management. And that's what today's guest's business does – operations management and analytics. Tommy Yionoulis is the founder of OpsAnalitica. […]

In this episode we interview Brian Kerby, US Foods Restaurant Consultant. What I really enjoyed about this interview was hearing about how US Foods is making large investments into their customers success. It was really exciting to learn how much they helped their customers, especially independents, navigate the COVID Relief. You will be blown away by how much federal aid they were able to get for their customers. To learn more - Click Here: https://www.usfoods.com/why-us-foods/our-people.html To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com

Tommy Yionoulis has a traditional tech founder st4ry... via hotel, restaurant and standup comedy route. But in all seriousness, his Dad was literally a rocket scientist, and his Mom was a software engineer. Tommy diverted away from tech initially, and did the restaurant thing before jumping headfirst into stand up comedy, doing it for 10 years along side several hospitality businesses. When I asked him to tell me a joke, he said his jokes weren't podcast ready. After he got tired of the lifestyle, he went back to school, got his MBA, met his wife, graduate and started working for Quiznos. He's married with kids, and they live in Colorado - so he likes to cycle, paddle boarding, and being outdoors with his family. He also likes a good cigar now and then.Tommy worked his way up and through the Quiznos organization, specifically landing in ops services. When Quiznos took a turn for the worst, he was tasked with figuring out audit reporting. Through his time there, and through some consulting, he created a solution that got the attention of Which Wich... and validated that the market wanted his solution.This is the creation story of OpsAnalitica.SponsorsImmediateOrbitPostmarkStytchVerb DataWebapp.ioLinksWebsite: http://opsanalitica.co/LinkedIn: https://www.linkedin.com/in/tommyy/Support this podcast at — https://redcircle.com/code-story/donationsAdvertising Inquiries: https://redcircle.com/brandsPrivacy & Opt-Out: https://redcircle.com/privacy

In this episode we interview Adam Knight of Recreation Vacation Rentals. What I really enjoyed about this interview was learning about the shifts in the hotel market and how Adam is trying to bring a luxury hotel experience to the vacation rental business. Also, I loved Adam's war story, it really opened my eyes. To learn more - Click Here: https://recreationstays.com/ To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com

In this episode we interview Michael Liu - Exec VP Of Ops for Just Kitchen. What I really enjoyed about this interview was hearing about the explosive growth that Just Kitchen has achieved in just 18 months. To learn more - Click Here: https://invest.justkitchen.com To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com

In this episode we interview Sanjiv Razdan - President of the America's and India for Coffee Bean and Tea Leaf. What I really enjoyed about this interview was learning about Sanjiv's career path. He has got a great war story. Check out his non-profit that helps mentor young restaurant employees. https://www.gleamnetwork.net/ To learn more - Click Here: https://store.coffeebean.com/ To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com

In this episode we interview Lee Sample - this episode is a little different, we learn how Lee and Qdoba use the OpsAnalitica platform to manage food recalls. We specifically discuss the most recent apple sauce recall. To learn more - Click Here: https://qdoba.com To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com

In this episode we interview Todd Woods - Owner Of Iceberg Drive Inn Herriman, Ut. What I really enjoyed about this interview was learning about Todd's journey from successful multi-unit operator who sold his stores and going back to single store operator. To learn more - Click Here: https://icebergdriveinn.com/ To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com

In this episode we interview Stephen Stoll - Restaurants For Maverick Hotels And Restaurants. What I really enjoyed about this interview was learning about the challenges of running a 30,000 sqft restaurant. To learn more - Click Here: https://maverickhotelsandrestaurants.com/ To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com

In this episode we interview Peter VanGurp - COO Of The Canadian Brew House. What I really enjoyed about this interview was learning about Peter's career path and some of the giant amazing brewery's they are building up in Canada. I'm jealous and want one in Denver. To learn more - Click Here: https://thecanadianbrewhouse.com/ To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com

In this episode we interview Betsy Hamm - CEO of Duck Donuts. What I really enjoyed about this interview was learning about Betsy's career path from marketing guru at Hershey Park to the Top Job at Duck Donuts. To learn more - Click Here: https://www.duckdonuts.com/ To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com

In this episode we interview Jeremy Julian - Founder Of Restaurant Technology Guys Podcast and COO of CBS Northstar. What I really enjoyed about this interview was talking to another technology start-up founder and podcast founder. We had a great interview. To learn more - Click Here: https://cbsnorthstar.com/ To learn more - Click Here: https://restauranttechnologyguys.com/ To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com

In this episode we interview Scott Gittrich - Founder & CEO Of Toppers Pizza. What I really enjoyed about this interview was Scott's passion for his pizza and how their business is booming right now. His energy and excitement for the future was refreshing. To learn more - Click Here: https://toppers.com/ To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com

In this episode we interview Madhav Kasturia - Co - Founder Of ZFW Hospitality. What I really enjoyed about this interview was learning about this hyperlocal fulfillment model. I absolutely love this idea and I think it could be a game changer for restaurants and customers. To learn more - Click Here: https://www.zfwhospitality.com/ To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com

In this episode we interview Scott Kerchner - Opening GM Elements Hotel in Asheville, NC. What I really enjoyed about this interview was listening to Scott speak about his theory on staffing by employee strengths and not just the atypical job role. Job roles could get broken up if you have the right team member. To learn more about Element Hotel in Asheville Click Here: https://www.marriott.com/hotels/travel/avlel-element-asheville-downtown/ To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com

In this episode we interview Elizabeth Baxter, Chief People Office at Torchy's Tacos. What I really enjoyed about this interview was listening to Elizabeth talk so passionately putting their employees first and how she wants to be there to help change people's lives. To learn more about Torchy's Tacos, Click Here: https://torchystacos.com/ To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com

In this episode we interview Tony Montero, CEO of Hai Hospitality. What I really enjoyed about this episode is how Tony started in this industry at age 12 and how he has kept his passion for taking care of customers and guests. https://www.haihospitality.com/ To learn more about OpsAnalitica, Click Here: https://OpsAnalitica.com

In this episode we interview Robin Graf, COO The Lodge Of Four Seasons. https://4seasonsresort.com/ To learn more about OpsAnalitica, Click Here: https://OpsAnalitica.com