ConsumerFi

Follow ConsumerFi
Share on
Copy link to clipboard

The ConsumerFi Podcast is for serious consumer lending professionals who want to stay up to date on news and trends in the industry, learn new and innovative strategies and, most importantly, WIN in the market. Host and National Automotive Finance Association President, Joel Kennedy, brings 20+ years of experience and an insider's perspective to conversations you can't afford to miss. Tune in every Wednesday for new episodes.

hmbl studios


    • Apr 21, 2022 LATEST EPISODE
    • every other week NEW EPISODES
    • 33m AVG DURATION
    • 56 EPISODES


    Search for episodes from ConsumerFi with a specific topic:

    Latest episodes from ConsumerFi

    Why Consumers Pay Late with PayNearMe's Anne Hay and Steve Murphy

    Play Episode Listen Later Apr 21, 2022 36:18


    Joel is joined by PayNearMe's  Vice President, Head of Marketing and Consumer Research, Anne Hay, and Director of Marketing, Steve Murphy, to discuss their most recent report on why consumers pay late, including generational differences that lead to late payments, the rise of digital payments and strategies lenders can use to help consumers stay on track.Read the most recent PayNearMe report here.ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates Change.And special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

    Getting to Know Jennifer Martin: The New Executive Director of the National Automotive Finance Association

    Play Episode Listen Later Apr 14, 2022 20:40


    Joel sits down with the National Automotive Finance Association's new Executive Director, Jennifer Martin, to discuss her vision for the association moving forward, the benefits to membership, and what's in store at the upcoming NAF Conference in June. Register for the NAF Conference here.ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates Change.And special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

    The Art of Skip Tracing with Alex “The Skip Guru” Price

    Play Episode Listen Later Feb 17, 2022 31:52


    Joel is joined by LocateSmarter's Director of Training and Development, and legend in the skip tracing business, Alex “The Skip Guru” Price, to talk about the history of skip tracing, why DB Cooper is such an intriguing mystery, and the most common mistakes skip tracers make. Check out Alex's website here. ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates Change.And special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

    State of the Market & Recovery Update with DRN and MVTrac's Jermiah Wheeler

    Play Episode Listen Later Feb 10, 2022 32:57


    Joel is joined by Jermiah Wheeler, the President of the DRN & MVTRAC business units for Motorola Solutions Inc., to talk about the current state of recovery industry, including the importance of having a voice on Capitol Hill, the squeeze current trends are putting on the on the ground recovery agents, and why collaboration between competitors is key to finding a way forward. ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates Change.And special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

    The Fundamentals of Selling Debt with Receivables Management Association International's Jan Stieger

    Play Episode Listen Later Feb 3, 2022 25:42


    Joel is joined by the Executive Director of Receivables Management Association International, Jan Stieger, to discuss the logistical and regulatory challenges that come with selling debt, why the time to think about defaulted accounts is at origination, and the benefits of attending the RMAI's annual conference. Check out all the RMAI has to offer here.ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates Change.And special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

    How Fintech Products Can Help Expand Your Business with AXOS Bank's Anthony Capizzano

    Play Episode Listen Later Jan 27, 2022 31:22


    Joel is joined by AXOS Bank's Senior Vice President of Direct Consumer Lending, Anthony Capizzano, to discuss how partnering with a fintech company can help you capture new business, why even smaller companies can benefit, and what challenges the new year holds for the entire auto loan business model. ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates Change.And special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

    Utilizing Automated Refund Controls with Lender Compliance Technologies' Glenn Munro

    Play Episode Listen Later Jan 20, 2022 36:29


    Joel is joined by Co-Founder and President of Lender Compliance Technologies, Glenn Munro, to discuss how their automated Refund Control compliance platform can make your life a whole lot easier, how Salesforce integration makes it all possible, and why the current the FTB/CFPB makeup has put an added emphasis on compliance. ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates Change.And special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

    Understanding The Servicemembers Civil Relief Act with Alaska USA Federal Credit Union's Jarrett Carson

    Play Episode Listen Later Dec 23, 2021 35:22


    Joel is joined by Jarrett Carson, Asset and Recovery Manager at Alaska USA Federal Credit Union, to provide insight on how to manage your SCRA program, including the differences between state and federal service obligations, the importance of maintaining relationships with your state's National Guard, and how you can protect yourself from regulatory action with good record keeping. ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates Change.And special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

    A Look at the Numbers with Michael Buckingham of J.D. Power and Associates

    Play Episode Listen Later Dec 16, 2021 37:32


    Joel is joined by Mike Buckingham, Managing Director PIN Automotive Finance Practice, at J.D. Power to discuss J.D. Power's current market analysis report, including rising car making compact cars more appealing to consumers, the almost complete disappearance of dealer incentives, and how competitive market forces are keeping rates down. Email Mike at Michael.Buckingham@JDPA.com for a copy of the presentation deck. ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates Change.And special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

    The Current State of the Bankruptcy Landscape with BankruptcyWatch's Lance Wickham

    Play Episode Listen Later Dec 3, 2021 25:36


    Joel and BankruptcyWatch CEO, Lance Wickham, sit down to discuss the past, present and future of bankruptcy regulations, why it's critically important to automate your procedures dealing with debtors going through bankruptcy, and how savvy lenders are setting themselves up to take advantage of the coming uptick in filings.  ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates Change.And special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

    What Do Customers Want Out of a Bill Pay Experience? with PayNearMe's Anne Hay

    Play Episode Listen Later Nov 4, 2021 23:06


    Joel wraps up his digital bill pay series with PayNearMe's VP of Marketing, Anne Hay, to discuss the importance of finding out how consumers WANT to pay and not just focusing on how they've BEEN paying, the rise of the digital wallet and the surprising revelations they discovered in their recent comprehensive market research.  Their most current white papers U.S. Consumers Expect More Mobile Options for Bill Pay and How Consumers Pay Bills: Expectations vs. Reality are must reads. ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates Change.And special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry. 

    Digitizing the Customer Payment Experience (Part 2) with PayNearMe's Steve Kramer

    Play Episode Listen Later Oct 28, 2021 25:07


    Joel is continuing his conversation with PayNearMe's VP of Product, Steve Kramer, for the second of three podcasts exploring innovations in digital payments, as they discuss moving from digital exploration to digital implementation, how crucial it is to offer multiple payment options, and how automating the process can pay off front end and back end dividends. ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates Change.And special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

    Digitizing the Customer Payment Experience (Part 1) with PayNearMe's Steve Kramer

    Play Episode Listen Later Oct 21, 2021 27:39


    Joel is joined by PayNearMe's VP of Product, Steve Kramer, for the first of three podcasts exploring innovations in digital payments, including the importance of getting that first digital payment, the ways in which the PayNearMe platform can be personalized and optimized to your certain needs and why 'real-time payments' are so important to younger consumers. ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates Change.And special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

    The Power of Data with Flexpath's Peter Sayer

    Play Episode Listen Later Sep 30, 2021 38:39


    Joel is joined by Peter Sayer, founder and CEO of both Flexpath and DriveLine, to discuss not being afraid of failure, the value of partnering with a capital provider that speaks the language of car dealerships, and how DriveLine can deliver big data to customers of all sizes. ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates Change.And special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

    The Future of Fraud with IDology's Heidi Hunter and Tom Algie

    Play Episode Listen Later Sep 16, 2021 35:37


    Joel is joined by IDology's VP of Product Innovations, Heidi Hunter, and National Sales Manager, Tom Algie, to discuss how fraud has evolved from simple identity fraud, new trends like synthetic ID and credit washing, and simple steps we can all take to protect ourselves from it all. ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates Change.And special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

    Using A.I. in Collections Decisions with Dasceq's Abhishek Goel

    Play Episode Listen Later Sep 9, 2021 33:24


    Joel is joined by Abhishek Goel, Founder of the A.I. firm, Dasceq, to discuss the benefits of using A.I. in your collections process, including why humans will always be a part of the equation, the benefits of moving from digital 'bullying' to digital 'engagement' and why it's a good idea to rely on experts to implement programs outside of your own expertise.ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates Change.And special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

    How to Utilize Expanded FCRA Data in Lending Decisions with Experian's David Elmore

    Play Episode Listen Later Aug 26, 2021 29:39


    Joel is joined by David Elmore, a Data Solutions Consultant with Experian's Clarity Services, to discuss the emerging trend of utilizing expanded FCRA data in lending decisions, including how early adopters created an alternative data reporting system, why not all '550 FICO Scores' are created equal and why alternative data collection is a best used as a supplement to traditional scores and not a full on replacement.  Reach out to David for more info: david.elmore@experian.com You can meet Joel in person at the  National Automotive Finance Association's 25th Annual Non-Prime Auto Financing Conference this August 30 – September 1, 2021 in Plano, Texas. Register today!ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates Change.And special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

    Tracking Used Auto Prices with Black Book's Brian Clegg

    Play Episode Listen Later Aug 5, 2021 33:23


    Joel is joined by Black Book's  Senior Lender Solutions Manager, Brian Clegg, to try and make sense of where used auto prices are headed including the supply factors that are driving the unprecedented trends, why the trend of appreciation for used cars is likely to last for the time being and the innovations Black Book has implemented that can save lenders time and money.   Check out blackbook.com/insights for free, weekly analysis products. You can meet Joel in person at the  National Automotive Finance Association's 25th Annual Non-Prime Auto Financing Conference this August 30 – September 1, 2021 in Plano, Texas. Register today!ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates Change.And special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

    Mobile Engagement and Enablement with Lightico's Yotam Haroosh

    Play Episode Listen Later Jul 29, 2021 23:01


    Joel is joined by Yotam Haroosh, Enterprise Account Executive at Lightico, to discuss the future of mobile engagement including, the importance of eliminating friction wherever possible, how smaller lenders can use mobile solutions to complete with larger competitors, and the benefits those solutions can deliver to both clients and dealers. You can meet Joel in person at the  National Automotive Finance Association's 25th Annual Non-Prime Auto Financing Conference this August 30 – September 1, 2021 in Plano, Texas. Register today!ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates Change.And special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

    The Future of Remote Working with People Strategies' Terri Horn

    Play Episode Listen Later Jul 22, 2021 34:27


    Joel is joined by Terri Horn of People Strategies to discuss how the recent remote work trend during COVID has changed how we do business moving forward, including how managers may need to adapt to employee preferences to keep top talent, how working from home frees employees from traditional 9-5 working hours constraints, and the unique challenges remote interviews present in the hiring process. You can meet Joel in person at the  National Automotive Finance Association's 25th Annual Non-Prime Auto Financing Conference this August 30 – September 1, 2021 in Plano, Texas. Register today!ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates Change.And special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

    Spotting and Avoiding Identity Fraud with Socure's Steve Craig

    Play Episode Listen Later Jul 16, 2021 38:05


    Joel is joined by Socure's Director of Sales, Steve Craig, to talk about why identity verification is often your most important step in fraud prevention, the difference between identity and credit risk, and how fraud has evolved from 'mom and pop operations' to sophisticated criminal organizations. You can meet Joel in person at the  National Automotive Finance Association's 25th Annual Non-Prime Auto Financing Conference this August 30 – September 1, 2021 in Plano, Texas. Register today!ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates Change.And special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

    Wireless GPS with Passtime's Kevin Carr

    Play Episode Listen Later Jul 8, 2021 34:44


    Joel is joined by return guest Kevin Carr, EVP of Financial Services at PassTime GPS, to discuss advances in wireless GPS tracking, including why it still requires strong internal processes to achieve results, how wireless technology has created a whole new commercial market for GPS tracking and why real-time location data is the common sense choice.You can meet Joel in person at the  National Automotive Finance Association's 25th Annual Non-Prime Auto Financing Conference this August 30 – September 1, 2021 in Plano, Texas. Register today! ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates Change.And special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

    The Ex-GE Podcast: A Conversation with Larry Chiavaro of Remitter

    Play Episode Listen Later Jun 25, 2021 43:49


    This week, we have a very special crossover with The Ex-GE Podcast, a show where Joel and Tom Wolf  interview GE alums from the Jack Welch Era about what made GE a special place to work, learn and grow. In this episode, they interview Larry Chiavaro, current CEO of Remitter, to talk about  GE 's focus on rewarding greatness, the importance of personal branding and a great story of Larry impressing Jack during a presentation. You can meet Joel in person at the  National Automotive Finance Association's 25th Annual Non-Prime Auto Financing Conference this August 30 – September 1, 2021 in Plano, Texas. Register today! ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates Change.And special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

    The Ins and Outs of Repo Forwarding with Resolvion's Jose Mendiola

    Play Episode Listen Later Jun 10, 2021 25:07


    Joel is joined by President of Resolvion, Jose Mendiola, to discuss how third-party oversight was a game changer in the repo forwarding industry, how repo moratoriums impacted the entire repo ecosystem, and why consolidation in the space may cause pricing pressures down the line.Check out the Resolvion Insights Blog for tips on how to manage a portfolio in a challenging environment. You can meet Joel in person at the  National Automotive Finance Association's 25th Annual Non-Prime Auto Financing Conference this August 30 – September 1, 2021 in Plano, Texas. Register today! ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates Change.And special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

    The Importance of Portfolio Protection with State National's Mark Baltuska

    Play Episode Listen Later May 27, 2021 27:44


    Joel is joined by State National's Vice President of Finance Company Markets, Mark Baltuska, to talk about how big and small companies alike use State National's innovative product to mitigate loses from uninsured drivers, how the CPI industry has evolved to taking the burden off the lenders, and how current market forces are making these products even more attractive as used car prices rise. You can meet Joel in person at the  AFSA Independents Conference and Expo this May 24th-27th in Ft. Lauderdale, Florida or the National Automotive Finance Association’s 25th Annual Non-Prime Auto Financing Conference this August 30 – September 1, 2021 in Plano, Texas. Register today! ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates Change.And special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

    A Conversation with Spartan Financial's Mark VanGeison and Jimmy Rambo

    Play Episode Listen Later May 20, 2021 48:29


    Joel is joined  by Spartan Financial's President, Mark VanGeison, and Senior Manager of Asset-based Lending, Jimmy Rambo, to discuss the importance in metrics outside of 'loan to value' to maintain a portfolio, and how buying decisions have matured over the years, and how there will always room in the subprime market for smaller finance companies even in a world filled with giant banks. Check out their consumer level resources here and their free legal resources here.You can meet Joel in person at the  AFSA Independents Conference and Expo this May 24th-27th in Ft. Lauderdale, Florida or the National Automotive Finance Association’s 25th Annual Non-Prime Auto Financing Conference this August 30 – September 1, 2021 in Plano, Texas. Register today! ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates Change.And special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

    The Benefits of Privacy4Cars.com with CEO Andrea Amico

    Play Episode Listen Later May 13, 2021 27:59


    Joel is joined by Privacy4Cars.com founder and CEO, Andrea Amico, to break down their niche as the first and only technology company focused on identifying and resolving data privacy issues across the automotive ecosystem, how our cars store more private information than most of us can possibly imagine, and how regulatory action and litigation are making services like this more necessary than ever.Check out their consumer level resources here and their free legal resources here.you can meet Andea and Joel in person at the National Automotive Finance Association’s 25th Annual Non-Prime Auto Financing Conference this August 30 – September 1, 2021 in Plano, Texas. Register today! ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates Change.And special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

    Tips for Healthy Living with Eco-Nutritionist Sara Keough

    Play Episode Listen Later May 6, 2021 63:47


    Joel is joined by eco-nutritionist Sara Keough to have an in-depth conversation about our nation's food system and practical tips about eating and living more healthfully, including the myths that plant-based proteins are saving the planet, the importance of gut health, and quick simple tips to recharge your mood and kick start your day the right way. Check out Sara's work at Understanding Ag.ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates Change.And special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.There's still time to register for the AFSA Independents Conference and Expo this May 24th-27th in Ft. Lauderdale, Florida.

    Collateral Protection with Bryan Nieves of AUL

    Play Episode Listen Later Apr 29, 2021 31:56


    Joel is joined by Bryan Nieves, Vice President of National Accounts at AUL Corp., to discuss innovations in service contracts and warranties that have made it a powerful lender tool and new innovations in collateral loss mitigation, including 'Unlimited Time' and 'Tech Only' products.There's still time to register for the AFSA Independents Conference and Expo this May 24th-27th in Ft. Lauderdale, Florida.ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates Change.And special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

    2021 CFPB Update with FNI Incorporated's David Bafumo

    Play Episode Listen Later Apr 22, 2021 35:42


    Joel sits down with FNI Incorporated President, David Bafumo, to discuss what to expect on the delinquency front as government stimulus payments dry up, why 'proof of income' has never been more important during the approval process, and the major points Joel discussed with CFPB representatives, including the increased focus on racial and economic equality. To get the PowerPoint breaking down his discussion with the CFPB, email Joel at joelkennedy1@outlook.com.ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates Change.And special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

    Is the Auto Market Stronger Now Than Before the Pandemic? with Cox Automotive's Jonathan Smoke

    Play Episode Listen Later Apr 15, 2021 46:15


    Jonathan Smoke, Chief Economist at Cox Automotive, joins Joel to talk about the current state of the auto market, including how some data suggest the recovery might not be as 'K-shaped' as previously thought, how an uptick in defaults in 2021 doesn't necessarily spell disaster, and what consumer metrics may indicate a bullish future. Check out Cox Automotive's regularly updated reports here.ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates Change.And special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

    Credit Chronometer Update with Joe Cioffi of Davis + Gilbert

    Play Episode Listen Later Apr 1, 2021 34:48


    Joel sits down with Joe Cioffi, Chair of the Insolvency, Creditors’ Rights + Financial Products Practice Group at Davis + Gilbert, to chat about the rising regulatory focus on disparate impact lending practices, why we may be headed for a big surge in repossessions, and what to look forward to learning from the upcoming Credit Chronometer survey. Participate in the new Credit Chronometer survey.ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates Change.And special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

    Trends in the Wholesale Vehicle Market and the Coming 'Perfect Storm' with Black Book's Paul Machin

    Play Episode Listen Later Mar 25, 2021 40:31


    Joel is joined by Paul Machin,  Black Book's Director of Strategic Accounts, to talk about how the 'K-shaped' economic recovery, moratoriums in credit, and new and used vehicle inventory shortages are creating a 'Perfect Storm' in the auto market and how to read the tea leaves to stay ahead. Read Paul's article,  'A Perfect Storm is Brewing'. ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates Change.And special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

    Preparing for Rough Water with Ignite Consulting's Steve Levine

    Play Episode Listen Later Mar 18, 2021 38:56


    Joel is joined by Ignite Consulting's Chief Legal & Compliance Officer, Steve Levine, to discuss what's in store on the compliance side with the new federal CFPB director nominee, how the current trend of 'regulation by enforcement' can cause serious challenges for lenders, and where to start when you feel like your compliance might not be what it should, especially if you're a smaller company. ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates Change.And special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

    Non-Prime RV Financing with SaGo Financial's Doug Neal and Jerry Cockburn

    Play Episode Listen Later Mar 11, 2021 24:15


    Joel is joined by Doug Neal and Jerry Cockburn of SaGo Financial to talk about the hurdles they face as the first name in the non-prime RV loan market, its surprising differences and similarities with non-prime auto lending, and what's in store for the RV industry as a whole in 2021 and beyond. ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates Change.And special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

    Prepping Your Business for Sale with Colonnade Advisors' Gina Cocking

    Play Episode Listen Later Mar 4, 2021 48:38


    Joel is joined by Sub Prime Auto Finance News Senior Editor, Nick Zulovich, and Colonnade Advisors CEO, Gina Cocking, for a discussion on preparing business for sale, touching on subjects like how diversification can be a double-edged sword, the macro effects of the current day trading trend, and how to avoid accidental compliance that can lead to huge headaches down the road. Check out Gina's podcast, Middle Market Mergers and Acquisitions, for more great content.ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates Change.Don't miss Nortridge's Sixth Annual User Meeting on March 9-10. You'll be able to attend general and breakout sessions to get ideas about how to best leverage our software and improve your technical skills and hear about upcoming features. Register at the link above and download the event app here.And special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

    The Future of GPS Recovery Technology with Repo America's J. Patrick Altes and PassTime GPS' Kevin Carr

    Play Episode Listen Later Feb 25, 2021 45:32


    Joel is joined by J. Patrick Altes, of the Repo America Podcast and Kevin Carr, SVP of Financial Services at PassTimeGPS, to discuss the evolution and future of GPS recovery technology, the importance of disclosure and how governmental changes may affect the repossession ecosystem. ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates ChangeAnd special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

    Breaking Down Solutions by Text with CEO, Danny Cantrell

    Play Episode Listen Later Feb 18, 2021 29:57


    Joel is joined by Danny Cantrell, CEO of Solutions by Text, to discuss the company's focus on compliance, how American Idol helped inspire the idea behind the product, and how Solutions by Text can be a powerful component of the Omni Channel toolbox.ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates ChangeAnd special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

    Crowd Sourced Securitization with AGORA's Steve Burke

    Play Episode Listen Later Feb 11, 2021 38:51


    Joel is joined by NAF Executive Director, Jack Tracey, in a conversation with Steve Burke, CEO of AGORA Data, to talk about how crowd sourced securitization can create more access to capital for smaller competitors, more flexibility with how they use it and how these tools can deliver benefits to dealers, lenders and consumers. ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates ChangeAnd special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

    The State of Auto Retail with Sunrise Chevrolet's Rudy “El Patronn” Tremenio

    Play Episode Listen Later Jan 28, 2021 34:39


    Joel speaks with Rudy 'El Patronn' Tremenio, NYC auto sales legend and managing partner at  Sunrise Chevrolet, to talk about  his inspirational story, how COVID created a new remote-based normal for the auto sales industry, and why you should all be optimistic about 2021. ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates ChangeAnd special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

    Loss Mitigation with Carissa Robb of Constant.ai

    Play Episode Listen Later Jan 14, 2021 32:07


    Joel is joined by Carissa Robb, President and COO of the loss mitigation platform, Constant.Ai, to discuss the importance of non-traditional credit attributes outside of FICO scores, how blanket policies can lead to poor forbearance decisions and a rundown of Carissa's recent article in the Non Prime Times, "Why 2.55 Million Repos in 2021 is Not the Answer". ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates ChangeAnd special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

    The New Administration's Impact on the Auto Sales and Lending Industries with Hudson Cook's Eric Johnson

    Play Episode Listen Later Jan 7, 2021 38:58


    Joel is joined by Eric Johnson, Partner at Hudson Cook and National Auto Finance Board Member, to discuss his recent article "What Does a Biden/Harris Administration Mean for Auto Sales and Finance?" and how the new direction and leadership at the CFBP, FTC and DOJ can impact the industry in 2021 and beyond. ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates ChangeAnd special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

    Managing Growth and Efficiencies with Veros Credit COO, Harvey Singh

    Play Episode Listen Later Dec 31, 2020 35:17


    Joel is joined by the COO of Veros Credit, Harvey Singh, to discuss adjusting to staff working remotely, seizing opportunities for growth during the pandemic and  engaging with the new generation of tech-savvy dealership managers. ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates ChangeAnd special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

    2020 Fraud Trends with Point Predictive's Frank McKenna

    Play Episode Listen Later Dec 24, 2020 35:11


    Fraud expert and Point Predictive's Chief Strategist, Frank McKenna, joins Joel to talk about 2020 fraud trends including the unprecedented tax payer losses from COVID relief programs, how masks can lead to identity theft and the benefits of fraud consortiums.Read Frank's blog, Frank on Fraud, here.ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates ChangeAnd special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

    Recovery Industry Update with the American Recovery Association's Les McCook and Dave Kennedy

    Play Episode Listen Later Dec 18, 2020 25:38


    Joel is joined by two very influential voices in the recovery industry and the founders of the American Recovery Association, Executive Director, Les McCook, and President, Dave Kennedy. They discuss how  the ARA was created, the importance of 'being at the table', compliance challenges and where the recovery industry is headed. Read the association's most current white paper here.ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates ChangeAnd special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

    Market Outlook with TruDecision's Daniel Parry

    Play Episode Listen Later Dec 10, 2020 47:46


    Joel is with Daniel Parry, President and CEO of TruDecision, to talk about  the auto finance market outlook, including why it maybe premature to be worried about a recession, why dealerships might be here to stay and  how the pandemic drove innovation. ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates ChangeAnd special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

    Omni-Channel Regulatory Compliance with Anastasia Caton of Hudson Cook

    Play Episode Listen Later Dec 3, 2020 36:41


    Joel continues his Omni-Channel breakdown with [Anastasia Caton](Joel continues his Omni-Channel breakdown with Anastasia Caton of ) of the national law firm, Hudson Cook, to talk about Omni-Channel regulatory issues, social media and app-based communications and best practices to keep yourself safe from lawsuits. ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates ChangeAnd special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

    The Tech Option Holy Wars with Nortridge CEO Greg Hindson

    Play Episode Listen Later Nov 26, 2020 16:47


    Nortridge CEO, Greg Hindson, stops by to talk what technology is really for, why Nortridge chose to use C++ as its base coding language and taking a stance in the API 'Holy War'.ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates ChangeAnd special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

    Omni-Channel Communications with Santander's Chris Mitcham and Payix's Chris Chestnut

    Play Episode Listen Later Nov 26, 2020 35:35


    This week, Joel is with SVP of Service for Others at Santander, Chris Mitcham, and Payix's Chief Executive Officer & Co-founder, Chris Chestnut , for his first of two conversations about Omni-Channel Communications and how it can improve your customer interactions. ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates ChangeAnd special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

    Smart Software Selection with Visular's Tom Wolf

    Play Episode Listen Later Nov 19, 2020 47:38


    Joel has a great great conversation with close friend and founder of the consulting firm Visular, Tom Wolf, about the thought process and potential pitfalls of business software selection.  ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates Change And special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

    Smart Software Selection with Visular's Tom Wolf

    Play Episode Listen Later Nov 19, 2020 47:38


    Joel has a great great conversation with close friend and founder of the consulting firm Visular, Tom Wolf, about the thought process and potential pitfalls of business software selection. ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates ChangeAnd special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

    Claim ConsumerFi

    In order to claim this podcast we'll send an email to with a verification link. Simply click the link and you will be able to edit tags, request a refresh, and other features to take control of your podcast page!

    Claim Cancel