Splunk [IT Operations Track] 2019 .conf Videos w/ Slides

IBM i systems are used by many customers in a number of industries such as banking, retail, transportation and hospitality. Splunk is a perfect tool for consolidating and analyzing event, security, performance, and application data from these critical IBM i systems. Having a single and complete view of infrastructure data allows operations, security, and performance analysts to quickly identify and correlate operational, security, and performance issues. Syncsort Ironstream™ for Splunk can easily capture the needed event, security, and performance data in real time. Detailed performance data from these IBM i systems combined with Splunk’s machine learning algorithms can provide a new degree of confidence in capacity planning. Speaker(s) Brian Brake , Senior System Engineer, Cox Automotive Chip Sutton, Director of Software Development, Syncsort Slides PDF link - https://conf.splunk.com/files/2019/slides/IT1990.pdf?podcast=1577146212 Product: Splunk Enterprise, Splunk Enterprise Security, Splunk IT Service Intelligence Track: IT Operations Level: Good for all skill levels

Have you heard the buzz? Splunk IT Service Intelligence (ITSI) just hit its latest release, and it’s jam-packed with new feature you just can’t miss, including the latest in infrastructure troubleshooting and monitoring, app analytics, event management, service insights, predictive analytics, and, of course, AIOps. Attendees at this session can sample it all, from just getting started to making the most of the latest and greatest. Speaker(s) Alok Bhide, Director of Product Management, Splunk Slides PDF link - https://conf.splunk.com/files/2019/slides/IT1227.pdf?podcast=1577146212 Product: Splunk IT Service Intelligence Track: IT Operations Level: Good for all skill levels

Many Fortune 500 companies use Pivotal Cloud Foundry to push its high-quality code into production faster. While this helps companies enforce enterprise logging and application development standards, the traditional monitoring tools used to monitor development environments become the bottleneck because they are not architected to handle a firehose-nozzle connection. Learn how to use the new Splunk ITSI module for PCF, along with the new version of Splunk Firehose Nozzle for PCF to gain operational insight into PCF platform and increase developer satisfaction. Speaker(s) Kirk Kirk, ITOA Architect , Splunk Shubham Jain, Software Engineer, Splunk Slides PDF link - https://conf.splunk.com/files/2019/slides/IT1388.pdf?podcast=1577146212 Product: Splunk Enterprise, Splunk Cloud, Splunk IT Service Intelligence Track: IT Operations Level: Beginner

Be the Hero by bringing in your organization’s most important system into the world of Splunk! Join the team from RHONDOS as they show off real world use cases of how clients have leveraged SAP PowerConnect for Splunk to create a paradigm shift when it comes to monitoring SAP. Learn how to gain real-time visibility into system performance, monitor mission critical data flows and improve the security posture of your organization’s SAP environments. Speaker(s) Brant Hubbard, CEO, RHONDOS Slides PDF link - https://conf.splunk.com/files/2019/slides/ITS2726.pdf?podcast=1577146212 Product: Splunk Enterprise, Splunk Cloud Track: IT Operations Level: Good for all skill levels

If you’re not investing in new technology, you are going to be left behind! One of the key challenges within any state government agency is ensuring system and application performance, SLA enforcement, secure operations, and adhering to strict federal and state compliance mandates, all while operating with limited budgets and staff. With help from Splunk, Health and Human Services (HHS) agencies manage systems that issue public benefits to citizens, maintain child welfare, enforce child support, and monitor public health. Come to this session to learn how to leverage Splunk to help you understand the "complete picture" of your systems and business processes to help your team move toward proactive management and increase customer satisfaction within your governmental applications. Create something useful from millions and billons of lines of log data to improve your application! Speaker(s) Josh Scheurer, System Architect, State of Michigan Amy Hundley, Deputy Director for Field Operations Administration, State of Michigan - DHHS’, State of Michigan Sanjay Srivastava, Division Director (Eligibility) , Department of Technology Management and Budget, State of Michigan Slides PDF link - https://conf.splunk.com/files/2019/slides/IT2202.pdf?podcast=1577146212 Product: Splunk Enterprise, Splunk IT Service Intelligence, Splunk Mobile Track: IT Operations Level: Good for all skill levels

Are you drowning in a sea of data that expands daily? Overwhelmed by 1000s of events and alarms? Tasked with tracking a dynamic, ever-morphing infrastructure? Expected to resolve requests, incidents, and performance issues in seconds, not days… without adding any more headcount to your team? You’re not alone.Enter Automation, AIOps, and machine learning (ML). It’s finally IT’s turn to harness these powerful technologies to improve operational efficiency, reduce MTTR, eliminate alarm noise, streamline service requests, increase performance without lifting a finger, and tame the beast of IT complexity. Join our session as we explore practical applications for these technologies today and in the future to transform the way you approach IT operations. Get real world examples from other IT professionals and see how you can maximize your investments in Splunk, ITSM, monitoring tools, and more by bringing AI, ML, and automation to the mix.​ Speaker(s) Rob Kelsall, VP, Global Sales Engineering, Resolve Systems Slides PDF link - https://conf.splunk.com/files/2019/slides/ITS2752.pdf?podcast=1577146212 Product: Splunk Enterprise, Splunk IT Service Intelligence, Splunk Machine Learning Toolkit Track: IT Operations Level: Good for all skill levels

Using a combination of Splunk AWS plugin, Docker logs, and direct from script real-time HEC logging, data/jobs can follow an entire data pipeline or workflow. This session will discuss how metrics can be gathered to show bottlenecks, and inefficiencies. Speaker(s) Josh Knox, Principal Engineer, Kinney Group Paul Gullette, Automation Engineer, Kinney Group Slides PDF link - https://conf.splunk.com/files/2019/slides/IT1970.pdf?podcast=1577146212 Product: Splunk Enterprise Track: IT Operations Level: Advanced

We now live in a Cloud Native world where we build and deploy software very differently from the previous generation. Large, centralized systems are being decoupled and distributed to address scalability needs and to allow companies to deliver value faster. Compared to monolithic applications, microservice architectures introduce complexity in network communication, feature much shorter life cycles, and require resiliency in dynamic environments. As companies began to build or migrate to microservice architectures they often run into operational complexity and struggle to efficiently monitor their environments. These challenges have highlighted the need to observe systems differently and lead to the rise of Observability. In this session, we will discuss OpenTelemetry and how it provides visibility into both distributed traces and metrics. We will walk through the architecture including client libraries and collection as well as cover key concepts including annotations, sampling policies and more. Live demos and coding examples will be presented through the talk. By the end of the session, you will know what OpenTelemetry is, why it is important, how you can get started and how you can get involved. Speaker(s) Steve Flanders, Director of Product Management, Splunk Constance Caramanolis, Senior Software Engineer, Splunk Slides PDF link - https://conf.splunk.com/files/2019/slides/IT2950.pdf?podcast=1577146212 Product: SignalFx Track: IT Operations Level:

Does your IT environment look like a huge bowl of spaghetti? Is it even possible to untangle that vast, complex, and diverse ecosystem? Is moving from reactive to proactive even a possibility? Join us to learn how United Health Group is using Splunk IT Service Intelligence to provide end-to-end visibility and proactive incident response to its critical business applications. We’ll show you how mapping service dependencies and defining meaningful key performance indicators from the front end all the way back to the mainframe is providing value to the DevOps teams and the businesses they support. Speaker(s) Ben Nolan, Splunk IT Service Intelligence Administrator, Optum Jacob Edelen, Splunk ITSI Administrator, Optum Slides PDF link - https://conf.splunk.com/files/2019/slides/IT2139.pdf?podcast=1577146212 Product: Splunk Enterprise, Splunk IT Service Intelligence Track: IT Operations Level: Intermediate

TalkTalk is the UK’s leading value telecommunications company with a strategy to become the UK’s most recommended connectivity provider. We need to intelligently use real-time data, analytics and automation in order to create a step-change improvement in customer experience and realize cost savings. This presentation explains how Splunk has helped us to use real-time network telemetry data to detect network problems, significantly improve the customer experience, and save TalkTalk money. Speaker(s) Matthew Wood, Head of TalkTalk Labs, TalkTalk Paul Emmett, Head of Network Operations, Talk Talk Slides PDF link - https://conf.splunk.com/files/2019/slides/IT1953.pdf?podcast=1577146212 Product: Splunk Enterprise Track: IT Operations Level: Good for all skill levels

As more technology organizations pursue agility and move towards continuous delivery, a stable and reliable IT infrastructure is the foundation that enables the transformation. However, the increasing complexity of the underlying infrastructure also brings a lot of challenges. Splunk has built a variety of solutions on top of our platform to deal with this complexity and deliver analytics and troubleshooting data to our engineering teams and decision makers. We will share a bit about our continuous integration process for triaging automated tests using Splunk, how we build IT infrastructure monitoring/analytics system based on Splunk ITSI, and how we take corresponding actions via VictorOps. Speaker(s) Scott Lu, Senior Engineering Manager, Splunk Alfie You, Principal Software Engineer, Splunk Slides PDF link - https://conf.splunk.com/files/2019/slides/IT1962.pdf?podcast=1577146212 Product: Splunk Enterprise, Splunk IT Service Intelligence, VictorOps Track: IT Operations Level: Intermediate

This session will discuss using Splunk to identify areas of improvement around the build and release of software by providing faster, continuous integration and delivery services for our development team at Splunk. Speaker(s) Eddie Shafaq, Release Engineer, Splunk Bill Houston, Senior Release Engineer, Splunk Slides PDF link - https://conf.splunk.com/files/2019/slides/IT2098.pdf?podcast=1577146212 Product: Splunk Enterprise Track: IT Operations Level: Advanced

Do you want to help your developers waste less time on issues and spend more time optimizing build times using Splunk? Do you want to improve developer satisfaction while cutting build times by 35% on a long-established and entrenched code base? Then join us to hear how Jira developers at Atlassian, the world leader in software collaboration tools, did just that. We will explain how we used Splunk Enterprise to collect metrics as structured events from developer machines to improve our Maven build times for several hundred developers. We aggregated, analyzed, and visualized these events to not only identify and resolve performance bottlenecks as they occurred across our developer pipeline, but also to pinpoint the next big thing to tackle; a dream result for us. Not a Maven user? No worries. The approaches we will cover are good for any developer setup, allowing you to jump start build time improvements while generating the continuous insights you need to do more with less time and less waste. Speaker(s) Viktor Adam, Senior Software Engineer, Atlassian Slides PDF link - https://conf.splunk.com/files/2019/slides/IT1785.pdf?podcast=1577146212 Product: Splunk Enterprise Track: IT Operations Level: Good for all skill levels

Too many tools, too many silos between data and collaboration, Outages take too long to Identify Root Cause and There is So Much Noise Abstract:  TIAA had a goal – to replace Legacy Monitoring with an AIOps approach.  What did that mean?  They had to find a better way to break down the silos between data and collaboration and start focusing attention on the right things with the right people.  Monitoring had become about MTTI (mean time to innocence) instead of fixing the fight issues more quickly and finding a way to move from ‘reacting’ to outages to ‘preventing’ them.  ITSI has become the ‘aggregator’ of monitoring data and will help TIAA move from the old Dinosaur Approach of being event driven to the AiOps approach of Service and Priority Driven.  Learn about the Journey, the Lessons Learned, and the Best Practices to Ensure Success.   Speaker(s) Emily Duncan, ITOA Specialist, Splunk Slides PDF link - https://conf.splunk.com/files/2019/slides/IT1346.pdf?podcast=1577146212 Product: Splunk Enterprise, Splunk Cloud, Splunk IT Service Intelligence Track: IT Operations Level: Good for all skill levels

Splunk SmartStore not only reduces the storage requirements for the aged data by maintaining only one copy of the data across the indexer cluster but significantly improves the operational aspects of the indexer cluster be it recovery from node failures or data rebalancing activities. In this session, the speaker will go over the operational efficiency tests performed on traditional and SmartStore indexes and review the results. Speaker(s) Somu Rajarathinam, Pure Storage Slides PDF link - https://conf.splunk.com/files/2019/slides/ITS2633.pdf?podcast=1577146211 Product: Splunk Enterprise, Splunk Enterprise Security, Splunk IT Service Intelligence Track: IT Operations Level: Good for all skill levels

What if you can scale test your Splunk Enterprise with multi-terabyte of data ingest followed by concurrent search tests on the loaded data? Attend this session to learn more about the framework for multi-terabyte data generation and multi-user search tests on Splunk Enterprise 7.2+. Speaker(s) Somu Rajarathinam, Pure Storage Slides PDF link - https://conf.splunk.com/files/2019/slides/ITS2634.pdf?podcast=1577146211 Product: Splunk Enterprise, Splunk Enterprise Security, Splunk IT Service Intelligence Track: IT Operations Level: Good for all skill levels

Do you want to predict an outage before it happens? Are you wondering how to pursue the incremental journey to Artificial Intelligence Operations (AIOps)? This case study will reveal a real-world use case from T-Mobile USA and show you how to predict cell tower congestion in advance using Splunk Machine Learning Toolkit. In the age of binge watching on cell phones and wireless broadband services, cell congestion reduces speed and reliability and results in buffered video streaming and/or dropped calls that dents the use of services and the revenue. Building forecasting models for congestion requires correlation of several parameters including seasonal variations. Doing this on a large scale in real time takes significant resources. In this session, attendees will learn about the journey to build this predictive capability, including data analysis techniques, machine learning algorithms, benefits, and lessons learned. Speaker(s) Vijay Veggalam, Member of Technical Staff, T-Mobile Gintaras Gaigalas, Sr. RF Engineer, T-Mobile Slides PDF link - https://conf.splunk.com/files/2019/slides/IT1722.pdf?podcast=1577146211 Product: Splunk Machine Learning Toolkit Track: IT Operations Level: Good for all skill levels

Qualcomm’s focus on inventing mobile technology breakthroughs relies on a complex, global IT infrastructure. In order to deliver on this mission, its IT team embarked on a journey using Splunk Enterprise and IT Service Intelligence to develop world-class IT monitoring approach and implement a framework for continuous improvements. Learn how Qualcomm got started with core Splunk for logging, evolved to include system metrics, and ITSI for core services. Qualcomm will present how it approaches achieving its major objectives, such as democratizing access to data, breaking down silos around teams to improve collaboration, reducing time to troubleshoot and recover incidents, and achieving better visibility and understanding around service performance. Speaker(s) Ben Marcus, Sr. Staff IT Engineer, Qualcomm Michael Donnelly, ITOA Solutions Architect, Splunk Ryan Sims, Staff Manager, IT, Qualcomm Slides PDF link - https://conf.splunk.com/files/2019/slides/IT1798.pdf?podcast=1577146211 Product: Splunk Enterprise, Splunk IT Service Intelligence Track: IT Operations Level: Intermediate

Have you jumped on the Kubernetes train and are now thinking about your logging strategy? Or are you considering migrating your application to a microservices architecture like Docker and want to proactively plan your logging strategy? The data capture methods and data format can be significantly different from what you used in the past. Additionally, multi-line events need to be accounted for. There are a few different ways to ingest this data into Splunk. For example, Splunk 'Kubernetes Connect' leverages Fluentd behind the scenes. There also is a Splunk logging plugin for docker, and a syslog logging plugin. The Splunk Universal Forwarder also can be deployed on a sidecar. What the pros and cons with so many choices? This session will help you sort it all out. Speaker(s) Ahmed Kira, Counter Errorist, Splunk Parjinder Pannu, Software Engineer, Cisco Systems Slides PDF link - https://conf.splunk.com/files/2019/slides/IT2091.pdf?podcast=1577146211 Product: Splunk Enterprise Track: IT Operations Level: Good for all skill levels

Red Hat and Splunk are partners in providing solutions to manage and monitor Kubernetes deployments. This joint RedHat and Splunk session will cover the benefits of Red Hat OpenShift to run your Kubernetes deployments and how Splunk can provide the monitoring capabilities and insights you need to get the most out of your Kubernetes deployment.  Speaker(s) Matt Modestino, ITOA Practitioner, Splunk Mattia Mascia, Senior Consultant, Red Hat Slides PDF link - https://conf.splunk.com/files/2019/slides/IT2240.pdf?podcast=1577146211 Product: Splunk Enterprise, Splunk Business Flow Track: IT Operations Level: Good for all skill levels

A large volume of known production incidents and end-user issues are still being resolved manually. This becomes worse when it happens in unusual hours and no one is there to fix it. Every minute of downtime is detrimental to business and waking up an engineer at the middle of the night to fix simple known issues is not worthwhile. Our self-healing (Event-Driven Remediation) solution fixes simple and known incidents automatically. For complex alerts, it gets relevant diagnostics and context from the logs. This could massively improve customers' and employees' experience in any organization. Speaker(s) Karthick Muruganantham, JPMorgan Chase Slides PDF link - https://conf.splunk.com/files/2019/slides/IT1186.pdf?podcast=1577146211 Product: Splunk Enterprise, Splunk IT Service Intelligence Track: IT Operations Level: Intermediate

Your network is speaking to you! Listen to what your applications are saying. Monitoring the metrics already present in your wire data can provide the key to understanding and characterizing their performance. Using tools like Splunk Stream, you can collect dozens of metrics at the IP, TCP, and Application layers. This session will show you how to characterize the performance of your applications and the network, and how to tell which is the source of trouble. We'll also explore how to perform service and asset discovery with wire data as a basis of fact, correlating it with your database "of record" to ensure its accuracy. Speaker(s) David Cavuto, Staff Sales Engineer, Splunk Slides PDF link - https://conf.splunk.com/files/2019/slides/IT1761.pdf?podcast=1577146211 Product: Splunk Enterprise, Splunk IT Service Intelligence Track: IT Operations Level: Intermediate

Site Reliability Engineering: Easy to say, harder to do. It can be especially difficult to make sure that all of tenants of SRE are applied to the services you support in a way that is easy for your engineers to adopt. In this session, we will take a look at how you can use Splunk's ITSI, VictorOps and Phantom platforms to make robust solutions that can help your teams consistently solve complex problems and mature their services. Speaker(s) Chris Crocco, Senior Sales Engineer, Splunk Slides PDF link - https://conf.splunk.com/files/2019/slides/IT1046.pdf?podcast=1577146211 Product: Splunk Enterprise, Splunk IT Service Intelligence, Phantom, VictorOps Track: IT Operations Level: Advanced

Monitoring infrastructure operations is easy with Splunk, but it takes more than great SPL skills to build and end to end view of infrastructure supporting your mission critical applications. In this session, you'll hear from an experienced Site Reliability Engineer how Dell EMC's investment in Splunk apps across their platforms makes it easier for Splunk users to monitor infrastructure and integrate these these insights into an overall application performance monitoring strategy. Speaker(s) Kyle Prins, Senior Systems Engineer , Dell Slides PDF link - https://conf.splunk.com/files/2019/slides/ITS2895.pdf?podcast=1577146211 Product: Splunk Enterprise Track: IT Operations Level: Good for all skill levels

DevOps adoption requires high performing teams. One of the biggest challenges organizations have when adopting a DevOps framework is how to get early wins, get value early in the process, and overcome plateaus in adoption. These improvements are typically achieved through the use of automation, improved responsiveness, better situational awareness, and increased sharing between teams. As you will see in this session, Splunk easily sits in the middle of all of this. Speaker(s) Josh Atwell, Sr Technology Advocate, Splunk Slides PDF link - https://conf.splunk.com/files/2019/slides/IT1717.pdf?podcast=1577146211 Product: Splunk Enterprise, Splunk IT Service Intelligence, VictorOps Track: IT Operations Level: Good for all skill levels

Splunk is increasingly at the forefront of new approaches to IT Operations, especially in disruptive ‘cloud-native’ businesses. This session will help you understand how ‘New Ops’ techniques like Observability, Site Reliability Engineering, SLOs/SLIs, Error Budgets, ChatOps, and Blameless Post-Mortems can help your IT Ops team; and how you can adopt ‘New Ops’ technologies like Containers, Microservice Architectures, Machine Learning, Orchestration, Predictive Analytics, and AI for IT Ops. Speaker(s) Andi Mann, Chief Technology Advocate, Splunk Endre Peterfi, Staff Sales Engineer, Splunk Slides PDF link - https://conf.splunk.com/files/2019/slides/IT1448.pdf?podcast=1577146211 Product: Splunk IT Service Intelligence, Splunk Machine Learning Toolkit, VictorOps Track: IT Operations Level: Intermediate

SignalFx, the latest addition to the Splunk family, is the market leader in real-time cloud monitoring and Observability for infrastructure, microservices, and applications. This session will serve as a primer into the new challenges and solutions involved in effectively monitoring and troubleshooting modern cloud environments built with microservices, containers, Kubernetes, and serverless functions. As you progress on your cloud-native journey and develop your own monitoring and Observability strategy, we will share three valuable insights: 1) best practices for collecting, visualizing, analyzing, alerting, and troubleshooting these complex environments using metrics, traces, and logs; 2) lessons learned from companies that have successfully reduced MTTD and MTTR, improved developer productivity, and improved customer experiences; 3) a live demonstration of the SignalFx platform in action Speaker(s) Amit Sharma, Director, Product Marketing, Splunk Alberto Farronato, Head of SignalFx Product Marketing, Splunk - SignalFx Products Jeff Lo, Director of Product Marketing, Splunk - SignalFx Products Slides PDF link - https://conf.splunk.com/files/2019/slides/IT3005.pdf?podcast=1577146211 Product: SignalFx Track: IT Operations Level:

Kubernetes is the go-to standard for the automation of deployment, management and scaling of containerized applications. From an observability perspective it is extremely difficult to analyze, troubleshoot and gain actionable insights from these containerized applications. We bridge this gap of observability with the open-sourced Splunk Connect for Kubernetes. Splunk Connect for Kubernetes is the Splunk supported integration to ingest logs, metrics and Kubernetes object state information into Splunk. This session is intended for k8s users and developers who want to make their lives easier leveraging Splunk alongside Kubernetes. Come join the developers who built Splunk Connect for Kubernetes and learn how to configure and run Splunk to monitor your Kubernetes environment. Speaker(s) Don Tregonning, Senior Software Engineer, Splunk Shubham Jain, Software Engineer, Splunk Chaitanya Phalak, Software Engineer, Splunk Slides PDF link - https://conf.splunk.com/files/2019/slides/IT1729.pdf?podcast=1577146211 Product: Splunk Enterprise, Splunk Cloud Track: IT Operations Level: Intermediate

Los Angeles World Airport has chosen Splunk's ITSI as their centralized event/alert management platform. We’ve consolidated alerts/events from multiple management platforms across the enterprise, reducing help desk churn by grouping similar events, and evaluating the results against smart Key Performance Indicator (KPI) thresholds so that only actionable alerts or events are processed. In addition, we’ve broken down the legacy data siloes through the use of service definitions, glass tables, and deep-dives, providing better insight for all team members. Lastly, we’ve automated ITSI service and dependency creation via the Splunk ServiceNow bi-direction integration App. Plan top attend this session and you will learn how we’ve increased visibility (making data available for everyone); increased efficiency by reducing alert/event noise; improved resolution using ITSI Smart KPIs; and implemented auto service creation via ServiceNow Speaker(s) Kelcy Taylor, SLED Account Manager, Splunk Shahla Dallalzadeh, IT Manager, Los Angeles World Airports Michael Friedhoff, Director & Lead Architect, Wipro Ltd. Slides PDF link - https://conf.splunk.com/files/2019/slides/IT1564.pdf?podcast=1577146211 Product: Splunk Enterprise, Splunk IT Service Intelligence, Splunk Machine Learning Toolkit Track: IT Operations Level: Good for all skill levels

Marcus by Goldman Sachs is an online, consumer lending and savings platform, often referred to as a startup within the 150-year-old company. The Marcus platform was designed and built from the ground up using the latest technologies and following agile software practices. Splunk software is used to monitor application and infrastructure logs and supports not only DevOps but also Development, QA, Production Support, and Security teams. This session will cover the challenges and successes we have experienced during our first years of rapid growth, the products and capabilities that we added to our platform this year, and provide a glimpse at the potential role of Splunk Next products in online retail banking use cases in the future. Speaker(s) Yisroel Bongart, Senior Sales Engineer, Splunk Maria Loginova, Vice President, Goldman Sachs Slides PDF link - https://conf.splunk.com/files/2019/slides/IT1931.pdf?podcast=1577146211 Product: Splunk Enterprise, AI/ML Track: IT Operations Level: Good for all skill levels

Siloed IT monitoring for Virtualization struggles to scale as teams use different tools to monitor the same IT environment, increasing complexity and decreasing productivity. Imagine analysts, admins and virtualization teams collaborating and troubleshooting on a single platform. No more finger pointing, no more “my tool says”, no more data disagreements. Use Splunk for centralized infrastructure monitoring of your virtualized environment.  Speaker(s) Ian Torbett, Product Manager, Splunk Slides PDF link - https://conf.splunk.com/files/2019/slides/IT1766.pdf?podcast=1577146211 Product: Splunk Enterprise, Splunk IT Service Intelligence Track: IT Operations Level: Good for all skill levels

Transform your SOC into a Cyber Fusion Center. Learn how to address alert fatigue and cut down on missed alerts by implementing AI technology in your SOC. Speaker(s) Lesly White, Sr. Director, Cyber Operations SIEM and Sensor, Optiv Slides PDF link - https://conf.splunk.com/files/2019/slides/ITS2583.pdf?podcast=1577146211 Product: Splunk Cloud, Splunk Enterprise Security Track: IT Operations Level: Good for all skill levels

What in the world is this observability stuff all about? How is it different from monitoring or the other things we’ve been doing? This session will give you a crash course in observability, how to roll it out, how to practice and improve it, and how to ensure you’re getting the best bang for your buck. We’ll examine the goals, how people use the tools, and what benefits you can expect. Speaker(s) Cory Watson, Technical Evangelist, Splunk - SignalFx Products Slides PDF link - https://conf.splunk.com/files/2019/slides/IT2949.pdf?podcast=1577146211 Product: Track: IT Operations Level:

Discover how 3M is using Splunk to get more value and insights from their mission-critical SAP deployment and its complex legacy environment. You can see how far we have we come and where our vision will take us. Managing SAP is a complex and mission-critical challenge. With its proprietary and often-customized inner workings, SAP has become synonymous with complexity and has long been a difficult challenge for IT departments around the globe to manage. With even short outages carrying the potential of large impacts, it is more important than ever for large ERP customers to bring their systems management and monitoring practices into the data-driven world. In this session, learn what transformational outcomes have been and are being achieved as this 116-year-old global manufacturer partners with Splunk to embrace and overcome ERP and legacy operational data chaos. Speaker(s) Claw Clawson, SplunkYoda, Splunk Michael Flint, IT Operations Manager, 3M Nathan Carr, DevOps Engineer, 3M Slides PDF link - https://conf.splunk.com/files/2019/slides/IT1642.pdf?podcast=1577146211 Product: Splunk Enterprise, Splunk IT Service Intelligence, Phantom Track: IT Operations Level: Good for all skill levels

This talk will tell how Paddy Power Betfair’s development teams onboard data to Splunk using pipeline deployments from QA right through to Production. We’ll discuss the large scale of our stack, but how a small team manages Splunk across the organization with the help of automation. We’ll go into detail to demonstrate the business value of Splunk and how it provides efficiencies across the organization. Speaker(s) Gerard Healy, SRE, Paddy Power Betfair David Ashe, Senior Site Reliability Engineer, Paddy Power Betfair Slides PDF link - https://conf.splunk.com/files/2019/slides/IT1878.pdf?podcast=1577146211 Product: Splunk Cloud Track: IT Operations Level: Advanced

Monitoring a microservice-based and globally distributed SaaS solution in the public cloud is challenging alone, but doing it with a variety of monitoring and logging tools makes it even harder. Learn how the Kronos Workforce Dimensions team consolidated logging, infrastructure monitoring, and cloud monitoring all within Splunk to facilitate seamless issue detection and correlation in an effort to minimize time to resolution. In this session, we will share our approach and lessons learned with respect to deployment in the cloud, alerting and visualization (dashboards) in our journey of consolidation of tools and leveraging the new Splunk App for Infrastructure app along the way. Speaker(s) Srikar Mohan, Cloud Systems Architect, Kronos Incorporated Azmath Shaik, Tools Engineer, Kronos Incorporated Slides PDF link - https://conf.splunk.com/files/2019/slides/IT1753.pdf?podcast=1577146211 Product: Splunk Enterprise Track: IT Operations Level: Intermediate

S&P Global is undergoing a cloud transformation. As we continue to mature in the cloud, we are partnering with Splunk to enable monitoring that is accurate, timely, and actionable. The cloud transformation project was aggressive, and we have exited our primary data centers and have nearly migrated 100% of applications to the cloud within eight months. We are building in the cloud using infrastructure automation, DevSecOps, and continuous monitoring. The cloud environment is by no means simple. It continues to be complex because some applications have migrated to be cloud-native while others are lift and shift. In addition, we are moving to containers and multi-cloud. All those teams use Splunk to monitor for issues and investigate root causes. By integrating and automating our IT services, we have reduced MTTI and MTTR, and increased our productivity. We will share details about our successful implementation story, and provide steps to help you achieve monitoring maturity in changes. Speaker(s) Qing Yun Huang, Director of IT Operations, S&P Global Mark Wang, Senior Director, S&P Global Vinit Masaun, Site Reliability Engineer, S&P Global Slides PDF link - https://conf.splunk.com/files/2019/slides/IT1918.pdf?podcast=1577146211 Product: Splunk Enterprise Track: IT Operations Level: Good for all skill levels

Using data that you probably already have in Splunk, you can gain tremendous insight into the performance of your web applications. However, this requires someone to visit your application, and ideally you don't want your customers discovering your problems for you. What happens when nobody is looking? What if a part of the site is broken but users just haven't tripped over it yet? We'll demonstrate the methods that we developed at the Pacific Northwest National Laboratory using Splunk and open source tools like Selenium to monitor web applications with synthetic interactions that happen in a real browser to verify everything is performing as expected. We'll share how to put the pieces together, including configuring Selenium Grid, creating monitoring that thoroughly tests your apps, dashboards that create and test your Selenium interactions for you, getting screenshots and network waterfall data, and our monitoring dashboards that combine test results with existing Splunk data. Speaker(s) Justin Brown, IT Engineer, Pacific Northwest National Laboratory Slides PDF link - https://conf.splunk.com/files/2019/slides/IT2133.pdf?podcast=1577146211 Product: Splunk Enterprise Track: IT Operations Level: Advanced

Telegraf is a open source tool that is used for collecting metrics from a variety of inputs, including system data (CPU, memory, disk, and network), docker, MySQL, etc. Telegraf (as of v1.8) supports a "splunkmetric" serializer for native ingest into Splunk's metric store using a variety of Telegraf's output modules, including file outputs, and HTTP with the ability to include HEC-required fields. Telegraf can be deployed as a stand-alone daemon or as a Splunk application that can be pushed out from deployers, masters, and the like. We'll investigate the various integrations with Telegraf and Splunk including using Telegraf as the system to feed Splunk's App for Infrastructure (in lieu of collectd), custom dashboards, as well as integrations with ITSI. With Telegraf's multitude of inputs, outputs, and a nearly universal run-time, it's a fantastic tool to add to your system monitoring workflows. Speaker(s) Lance O'Connor, Distinguished Engineer, TiVo Inc. Slides PDF link - https://conf.splunk.com/files/2019/slides/IT1258.pdf?podcast=1577146211 Product: Splunk Enterprise, Splunk IT Service Intelligence Track: IT Operations Level: Good for all skill levels

In a highly virtualized environment, getting a clear picture of the infrastructure landscape can be challenging. Because data is siloed between each layer of IT, discovering their relationships is often a manual task involving multiple teams. But using Splunk, building those relationships becomes a breeze. Join us as we discuss how we combine data from the Configuration Management Database (CMDB), Virtual Infrastructure, and Storage Environment to present an easy-to-use interface that allows our users to explore their infrastructure. Troubleshooting issues that used to take a user hours of downloading and parsing data from multiple sources now takes seconds with a click of a button. From finding all applications running on one host to determining which teams to notify for upcoming storage work, we can now quickly show all meaningful relationships between applications, servers, hosts, and storage. Speaker(s) Eric Macintosh, Systems Engineer, UPMC Rob Roman, Systems Engineer, UPMC Slides PDF link - https://conf.splunk.com/files/2019/slides/IT1602.pdf?podcast=1577146211 Product: Splunk Enterprise Track: IT Operations Level: Intermediate

IBM Z continues to be the cornerstone of the global economy powering the world's largest banks, retailers, airlines and insurance companies.   With the adoption of hybrid multicloud a reality for today's fast moving businesses, the mainframe is no longer isolated from the rest of the IT infrastructure and is now an integral part of your cloud strategy.   As you expose and integrate your data and applications through APIs and look to gain further insight, any lack of visibility impacts your business's ability to deliver key services .  Learn how IBM is not only providing access to the volumes of IBM Z machine data but is also providing valuable insight into that data to both operations and  lines of business.  Speaker(s) Dan Wiegand, Senior Offering Manager, IBM Tony Papageorgiou, Offering Manager for API Enablement on IBM Z, IBM Slides PDF link - https://conf.splunk.com/files/2019/slides/ITS2617.pdf?podcast=1577146211 Product: Splunk Enterprise, Splunk IT Service Intelligence Track: IT Operations Level: Good for all skill levels

Everything breaks at 3:00 a.m. No one wants a team of engineers managing incidents on little to no sleep. Think about how tired you were the morning after the last all-nighter you pulled. Coffee can only do so much. If you work in any type of technical operations role you know how easy it is for on-call to take over your life. When managing an on-call team, you must think about the human side of on-call to avoid employee burnout and alert fatigue. In this session we will outline a four-step process to streamline incident management, review how to manage alerts through VictorOps, and give your team their lives back! Speaker(s) Bethany Abbott, TechOps Manager, NS1 Slides PDF link - https://conf.splunk.com/files/2019/slides/IT1968.pdf?podcast=1577146210 Product: VictorOps Track: IT Operations Level: Good for all skill levels