Podcast appearances and mentions of Jeff Mason

I saw a commercial on television for the pain management center in my area. They were proud of their 10 years of service to the community, and they put a nice advertisement out to encourage people to use their services. It got me thinking; Do many companies attempt to mitigate, or eradicate customer pain points? Imagine what our businesses would look like if we just focused on the top three customer pain points, and then we actually eradicated them. It's another way of promoting continuous improvement. If you've never engaged in anything like this, maybe it's time to start doing it now?Support the show

The “Experience Economy” is large and in charge in today's business world. Often times if is the “HOW” we provide services that override the “WHAT” we provide. It sounds inverted, but it is reality in many cases. Customer perceptions are now heavily leaning into the “HOW” we do business . Good perceptions provide our sails with some needed wind at our backs, while negative perceptions leave our boats at a standstill. To compete in today's business world, we must address that “HOW” factor with as much fervor as we do the “WHAT”. The good news is that unhealthy service reveals itself in patterns that are repeated with regularity. This makes unhealthy service easy to find if we are looking. Maybe it's time to become a pattern detective within your own company?Support the show

Customers place high value on vendors that display reliability and consistency. If so, then why do so many companies deliver service when, and how it is convenient for them. We address this in out book. Service When It Is Convenient For Us (SWIICFU) is far too common in today's business world. It is a company-centric model versus what should be a customer-centric model. What say you? Is it time to shed your SWIICFU mindset in exchange for a model that better serves customers?Support the show

Customer issues often repeat themselves, and carry the same characteristics time over time. Knowing this, does your company address the deeper problem of why issues are repetitive and reoccurring, or do you just try and fix the current issue without a deep dive? Imagine what your business would look like if you took aim at never having the same problem happen a second time? Maybe it's time to set up issue resolution protocols that fix the deeper problems causing customer dissatisfaction?Support the show

Search is the optimal word. Customers will very rarely tell you that they are leaving, and why they are leaving. You have to go find the information, filter it, investigate, and then fix it. The cost to reinvent a lost customer is far too expensive to do on a routine basis. The road to customer loyalty is paved by not making the same mistake twice. Your future is an four R (RRRR) proposition. Retain. Repeat. Refer. Reap.Support the show

Aug 28, 2026; 6pm; The war in Iran has reached the six-month mark. MS NOW's Jackie Alemany reports and is joined by Pulitzer Prize-winning columnist Eugene Robinson and Bloomberg's Jeff Mason. Plus, Alemany reports on how a growing revolt against Big Tech could shape the upcoming midterm elections. To listen to this show and other MS podcasts without ads, sign up for MS NOW Premium on Apple Podcasts. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

It feels like this concept has taken a backseat over the past few decades. However, standard operating procedures are a great way to regiment your business so that you can train new associates, deliver better customer satisfaction, and create profitable guard rails for your business. If you have never sat down and mapped out the standardization of your procedures, we would highly recommend you doing so. It can be a fun project, and can really cut down on margin erosion, while creating better customer service.Support the show

If you're groping as to how to begin and end an email, or phone conversation, following the CPA method will take the anxiety out of the process. Simply inject an opening salvo of courtesy, then outline the reason you are corresponding with the customer, and then conclude by stating the action you are asking the customer to complete. It's simple, quick, fail safe, and admired by readers. If you stick to this simple CPA method, your business correspondence style will stand out as best-in-class.Support the show

Verbally cutting to the chase has become an acceptable business norm. However, in doing so, we often bypass opportunities to ask our customers about their lives. If we know they've battled illness, or tragedy, or have been on cool vacations, or have taken time off, wouldn't it be nice just to ask them how they're doing with any of those subject matters? Don't you think they would appreciate that? Next time you default to start cutting to the chase, pause, and strongly consider asking a couple human interest questions to demonstrate your interest in their world.Support the show

At CDMO Live Europe 2026, Jeff Mason, VP and Head of US Sales at Samsung Biologics, demonstrated a risk-based, parallel approach to dual-site technology transfer that delivered a first GMP batch at a second facility within 90 days of initiation.Read the full article.

My son-in-law is a DJ, so he constantly needs to have fresh content to use as transition segues. As a result, he processes everyday life situations as possible opportunities for content, and he is really good at it. If we follow that same mindset, we can bump into life experiences that are actually transferrable to our businesses in the form of continuous improvement. All we have to do is pay attention, listen, filter, and then creatively transfer these observances to our own businesses.Support the show

As vendors, we are in the business of winning customers to our side. Being polite was a given during the 1900's. However, nowadays politeness is being dismissed, and replaced by speed of mission. When was the last time you took a step back and looked for politeness in your dealings with customers? If you don't find it, we highly encourage you to view politeness as a sign of respect for potential customers, current customers, and associates. Your repeat and referral business will appreciate it.Support the show

We live and work in a world that is so fast paced, that we only have about 30 seconds to make a good first impression. What are you doing with that first 30 seconds with a potential customer? Are you planning this out? Are you rehearsing the dialogue? Are you considering human interest, and human relations principles as you manage your team, and their handling of first impressions?Support the show

August 1, 2026; 7am: Yesterday at Camp David, President Trump defended the anti-weaponization fund he and his attorney general have said is dead, and blamed a Democratic governor for a water-supply attack U.S. officials say was likely carried out by Iran. As Americans continue to face higher prices at the pump and the grocery store, Trump has received all-time low approval ratings across multiple polls this week, with just one-third of voters approving the job that Trump is doing as president. Elise Labbott, host of Cosmopolitics on Substack, and Jeff Mason, White House Correspondent for Bloomberg, join “The Weekend” to discuss. For more, follow us on social media: Bluesky: @theweekendmsnow.bsky.social Instagram: @theweekendmsnow TikTok: @theweekendmsnow To listen to this show and other MS podcasts without ads, sign up for MS NOW Premium on Apple Podcasts. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Sometimes when we try and fix a customer problem, we bump into the discovery that we are making things confusing, and complicated for customers. How cool would it be if a team of employees were to go out and look at every aspect of the business, and uncover other opportunities to exchange complication with simplification? This could be a fun summertime project. Simplicity is admired by most customers.Support the show

The business landscape is littered with scads of operators that tend to sweep issues under the rug, rather than roll up their sleeves and try to fix issues. Problem sweepers are a dime a dozen. Sweepers are easy to find, but solvers are a rare commodity in today's world of apathetic workers. Next time you're confronted with a difficult issue, we encourage you to look at it as an opportunity in disguise. Issue resolution allows a worker to develop new problem-solving skill sets. Problem solvers win the hearts of associates and customers, and they can command higher salaries than sweepers.Support the show

People feel disconnected and uncomfortable when they're having a conversation with someone who is only half listening. What amazes me, is how many times we choose to do this in business. Why? If you are trying to win a potential customer to your side, why would you only give them half of your attention in the process? If this is you…perhaps you should think about paying full attention to someone who might be spending money with your company.Support the show

Eye to eye contact builds connectivity during a business conversation. Looking down, or looking away creates customer uneasiness, feelings of alienation, and heightened skepticism. Teach, train and manage, consistent eye to eye contact with buyers, and watch your customer loyalty increase.Support the show

June 28, 2026; 7am: Trump is becoming his own worst enemy, hurting his agenda and his party with his fixation on things like vanity projects and non-existent voter fraud, while ignoring real concerns like inflation. Plus, Trump scrapped a planned signing of a bipartisan housing bill and demanded Congress pass the Save America Act, which would target federal elections. MS NOW political analyst Eugene Robinson and Jeff Mason, White House Correspondent for Bloomberg, join “The Weekend” to discuss. For more, follow us on social media: Bluesky: @theweekendmsnow.bsky.social Instagram: @theweekendmsnow TikTok: @theweekendmsnow To listen to this show and other MS podcasts without ads, sign up for MS NOW Premium on Apple Podcasts. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Amid ongoing geopolitical uncertainty, regional manufacturing initiatives, and evolving supply chain risks reshaping the pharmaceutical industry, manufacturers are rethinking how biologics are produced and delivered around the world. Rather than relying on centralized production models, many organizations are expanding regional manufacturing footprints and developing more integrated production networks designed to improve resilience, reduce operational risk, and support long-term supply continuity.  In this episode of Off Script, we spoke with Jeff Mason, VP and head of the New Jersey Sales Office at Samsung Biologics, about how CDMOs are adapting to this changing landscape. The discussion follows Samsung Biologics establishing its first U.S. manufacturing presence through the acquisition of GSK's biologics facility in Rockville, Maryland, reflecting the broader industry shift toward regional manufacturing capacity. The conversation explores the growing importance of regional manufacturing strategies, why customers are increasingly seeking manufacturing redundancy from the outset of commercialization, how vertically integrated service models can simplify complex supply chains, and what the next generation of global manufacturing ecosystems could look like as companies balance efficiency with resilience.

Sounds like a funny question right? Well I just ran into a very strange situation a few months ago, and I feel compelled to share it. I was leaving a voice message for a vendor when I heard a bunch of F-bombs coming from him as I was leaving my message. Apparently, the vendor never stopped recording, and it eventually captured an inter-office business conversation laced with vendor F-bombs. The F-bombs start revealing themselves about 10 seconds after the vendor voice message finishes, but the caller never hears a beep prompting the caller to start leaving their message. Imagine how many customers, or better yet, potential customers, have heard this, but never said anything to the vendor. I called the vendor to let him know, and he was flabbergasted. Maybe it's time to check your voice message. Keep listening to make sure it doesn't contain something potentially embarrassing, or damaging to business opportunities. Support the show

I learned a valuable, and painful lesson years ago. I met three customers for important lunch, and for the second time, I was 15 minutes late. Little did I know that the leader of the customer group was an ex-marine, and punctuality was a standard operating procedure for him. As I greeted everyone and sat down… I got my head handed to me. From that day on, I have worked diligently on trying to be punctual in business. It's probably one of my biggest weaknesses in business, and life. I constantly try to get better at it. What say you? Where do you fall in the spectrum of punctuality? What improvements can you make?Support the show

This concept may get a chuckle or two. However, this operating tenant is often times skimmed over in the board rooms and training rooms. The customer experience is set on the right axis if the vendor displays genuine politeness. This is especially important in the first 30 seconds of a business relationship. Starting the transaction, and continuing the transaction with the common thread of politeness will enhance positive reviews for each customer experience. It's simple, yet grossly overlooked. Maybe it's time to find out what your customers think of you? Don't be shy… ask the question and be prepared to be a little shocked.Support the show

Business streakers are fast operators who vanish just before they get the project ball across the finish line. These enthusiastic beginners magically disappear at critical times. As a result, customer projects yawn past expected completion dates, and the streaker fails to answer crucial phone calls, emails, text messages, or knocks on the door. Poof! Gone! Nowhere to be found! Then all of a sudden, like an unexpected sand storm, the streaker reappears to frantically bring the project across the finish line with a flurry of issues, mistakes and excuses. If you are a company leader, we encourage you to locate your streakers, and then STOP them before they ruin your company. Retrain them if possible, or remove them. This is why customers detest business streakers. Customers want even-keeled project management that avoids streaky service hampered by problems!Support the show

A massive win for a Trump-backed Senate candidate in Texas could threaten the GOP's hopes of holding onto the Senate in November's midterms. Plus, Iran threatens to retaliate after the U.S. said it conducted "defensive strikes" in southern Iran. And, Pope Leo takes on AI, warning about the dangers ahead. Ali Velshi, Abby Livingston, Larry Sabato, Susan Glasser, Jeff Mason, Teddy Schleifer, and Andrew Weissmann join The 11th Hour this Tuesday night.  To listen to this show and other MS podcasts without ads, sign up for MS NOW Premium on Apple Podcasts. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

We are going to flip the tables and talk about customers for one minute. As vendors attempt to provide quality services, questions may arise that need customer input, or direction. The customers can be both invoice-paying customers, or internal associates. Regardless, I have watched many transactions travel through time-wasting, and money-wasting rapids that could have been avoided with expedient, and comprehensive customer feedback. Do you want smooth and timely transactions? Okay, then answer 100% of the questions you are asked, and answer them with punctuality! Quality transactions are usually paid for with the two-sided, customer/vendor coin. Support the show

America's drinking water infrastructure depends on more than 2 million miles of pipe buried beneath streets and communities across the country. In this episode of How Water Works, Jeff Mason leads a tour inside the U.S. Pipe foundry in Alabama to show how ductile iron pipe is manufactured — from recycled scrap metal to critical underground infrastructure. The episode follows the intense process of melting old cars, appliances, and industrial metal into pipe engineered to last for generations and withstand earthquakes, floods, and decades of pressure underground. It also explores overlooked sustainability stories inside heavy industry, including industrial water reuse systems, emissions reductions through electric induction furnaces, and how more than 90% recycled material becomes essential infrastructure. Along the way, Mason explains the chemistry, testing, coatings, and cement linings that help ensure drinking water remains safe and reliable as it moves through these systems. From molten iron hotter than lava to finished pipe headed everywhere from Manhattan to small-town America, the story pulls back the curtain on one of the most important — and invisible — parts of how water works. waterloop is a nonprofit news outlet exploring solutions.

May 23, 2026; 7am: In a rare show of defiance, members of President Trump's own party are pushing back against his so-called anti-weaponization fund, which could give millions to January 6 rioters. Republican lawmakers have described the $1.8B fund as “utterly stupid, morally wrong”, “unexplainable,” a galactic blunder,” and “stupid on stilts.” Ali Vitali, host of “Way Too Early” and MS NOW Senior Congressional Reporter, and Jeff Mason, White House Correspondent for Bloomberg, join “The Weekend” to discuss. For more, follow us on social media: Bluesky: @theweekendmsnow.bsky.social Instagram: @theweekendmsnow TikTok: @theweekendmsnow   To listen to this show and other MS podcasts without ads, sign up for MS NOW Premium on Apple Podcasts. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Trump critic Rep. Thomas Massie (R-KY) loses his House primary, underscoring the president's continued grip on the Republican party. Then, a DOJ deal that appears to exempt Trump, his family and his businesses from any future IRS audits sparks bipartisan outrage. Plus, new analysis reveals Trump's astonishing stock trades, including shares of companies that the administration met with and promoted. Larry Sabato, Jeff Mason, Miles Taylor, John Harwood and Bill Cohan join The 11th Hour.  To listen to this show and other MS podcasts without ads, sign up for MS NOW Premium on Apple Podcasts. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Design well. Manufacture to exceed expectations. Take no shortcuts. Audit properly. Audit regularly. Be the customer. Constantly improve. Imagine if you were to run your company with these seven principals? The result could be a premium price that you explain once, and that is defended by exceptional deliverables.Support the show

Do you want to deliver a pleasant surprise to your customers? Do you want to look fresh and exciting to customers? If so, all you have to do is take ownership of you actions, and retire the societal trend of blame-shifting. Novel. Humble. Endearing. Lucrative. Make action ownership a hallmark of your company, and watch your business grow!Support the show

Tensions between the US and China have deepened since the last time a US president traveled to Beijing for a summit, in 2017. President Trump’s return to China, in a swirl of dinners and festivities, generated positive optics for host and guest alike, but brought less apparent progress on some of the biggest bilateral sticking points, from tariffs and trade to US arms sales to Taiwan. On today’s Big Take podcast, Big Take Asia host K. Oanh Ha talks to Co-head for Asia John Liu and White House Correspondent Jeff Mason, who were both on the ground in Beijing, about the summit’s deals, sticking points and unfinished business. Read more: Bloomberg’s Trump-Xi Summit Page Winners and Losers From Trump and Xi’s Beijing Summit Talks We have a special Bloomberg subscription offer for podcast listeners at Bloomberg.com/podcastoffer. Hosted by K. Oanh Ha; Produced by Yang Yang and Rachael Lewis-Krisky; Reported by Jeff Mason and John Liu; Edited by Jeffrey Grocott. Fact-checking by Laura Newcombe; Engineering by Alex Sugiura. Senior Producer: Naomi Shavin; Deputy Executive Producer: Julia Weaver. Executive Producer: Nicole Beemsterboer.See omnystudio.com/listener for privacy information.

Many companies put the cart before the horse by expecting customers to trust them first, rather than earning trust through action. Has your company inverted the trust relationship? Repeat and referral business grows for companies that consistently demonstrate trustworthiness. Do your actions back up your marketing and sales claims? Are you expecting and demanding trust from customers, or are you willing to be an earner?Support the show

We live in a feature driven product world. Buttons, modes, settings and codes accompany so many products we buy. But what benefits do all these features serve? If you are not in the habit of explaining what the features do for customers, now would be a great time to start generating effective ways to explain the benefits of all these buttons, modes, settings, and codes.Support the show

This is a classic example of putting yourself in the customer shoes. If you want to make customers happy, do your very best to eliminate mysteries. The best place to start is to voluntarily provide information that addresses the questions of why. If you can prevent your customers from asking unnecessary questions, they will love you for a long time, and refer your company to other people.Support the show

Trump's Justice Department targets former FBI Director James Comey a second time after he's indicted for alleged threats against the President. Then, Defense Secretary Pete Hegseth prepares to go before Congress to make a case for the Pentagon's $1.5 trillion budget request. Plus, a stunning move from the UAE as it annouces plans to leave OPEC. What this could mean for the global energy crisis triggered by war in Iran. Carol Leonnig, Jeff Mason, Leigh Ann Caldwell, Lt. Gen. Mark Hertling, Max Chafkin, Brendan Greeley, Charlie Sykes, and Teddy Schleifer join The 11th Hour this Tuesday night. To listen to this show and other MS podcasts without ads, sign up for MS NOW Premium on Apple Podcasts. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Changing customer expectations mid-transaction is usually a dangerous proposition. If you want to increase repeat and referral business, make sure that your deliverables meet the expectations that you advertise.Support the show

Most customers like vendors that employ sales and service personnel who make things happen. There is nothing more frustrating to customers than to watch their orders handled sluggishly. In addition, customers love vendors that can solve problems quickly, efficiently, creatively, and with tenacity. If your customer facing employees lack these inherent qualities, it's probably time to move to Plan B which is a focus on hiring initiators who can lead.Support the show

The President extends the ceasefire in Iran indefinitely, hours before his deadline and without more talks scheduled. Then, a warning shot to big business as Trump encourages U.S. companies not to file refunds for illegal tariffs they already paid. Plus, voters in Virginia say 'yes' to new maps that could give Dems a boost in the battle to control Congress. Jeff Mason, Sam Stein, Gen. Barry McCaffrey, Gillian Tett, Neil Irwin, Larry Sabato, and Antonia Hylton join The 11th Hour this Tuesday night To listen to this show and other MS podcasts without ads, sign up for MS NOW Premium on Apple Podcasts. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Business issues that have no immediate solutions are rather common. What's uncommon are vendors that meet problems with multiple solutions that are ready to plug and play. No one likes to hear about problems unless they can also hear about remedies. We encourage you to find ways to be a remedy centric company who focuses on creative problem-solving.Support the show

The IMF warns the Iran war could cause a global recession as the president says the conflict is "very close" to being over. Then, cracks emerge in the MAGA coalition as Americans continue to pay for the administration's policies. Plus, how voters are fighting back against AI data centers. Jeff Mason, Ron Insana, Justin Wolfers, former Ambassador Dan Shapiro, Lt. Gen. Mark Hertling, Charlie Sykes, and Amanda Hoover join The 11th Hour this Tuesday night. To listen to this show and other MS podcasts without ads, sign up for MS NOW Premium on Apple Podcasts. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Trump makes plans to address the nation about the war while giving conflicting narratives about how it might end. Then, Crude oil has its largest monthly gain in nearly four decades as U.S. executives warn that the war could trigger a recession. Plus, GOP fears grow as Trump's approval ratings drop. Jeff Mason, Sabrina Siddiqui, Tom Nichols, Dan Nathan, Rohit Chopra, Larry Sabato, and Mark Joseph Stern join The 11th Hour this Tuesday night.  To listen to this show and other MS podcasts without ads, sign up for MS NOW Premium on Apple Podcasts. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Top counterterrorism official Joe Kent publicly resigns over Iran war and says Iran posed 'no imminent threat.' Then, diesel prices soar, fueling more fears about the state of the economy. Plus, Ali Velshi is at the big board to break down the latest primary election results in Illinois. Jeff Mason, Miles Taylor, Dave Weigel, Dan Nathan, Natasha Sarin, Ali Velshi, and Dr. Theodore Iwashyna join the 11th Hour this Tuesday night.  To listen to this show and other MS podcasts without ads, sign up for MS NOW Premium on Apple Podcasts. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

America's war on Iran spreads across the region as NATO shoots down a missile headed towards Turkey, and the U.S. sinks an Iranian ship near Sri Lanka – Trump says the Navy could escort tankers through the Strait of Hormuz – & big developments in the Epstein investigation as Pam Bondi is subpoenaed to testify about her handling of the case. Jeff Mason, Ivo Daalder, Paul Rieckhoff, David Gura, Philip Bump, McKay Coppins, and Larry Sabato join The 11th Hour this Wednesday night. To listen to this show and other MS podcasts without ads, sign up for MS NOW Premium on Apple Podcasts. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Stephen Colbert called out CBS for bowing to FCC pressure and pulling an interview with a Democratic lawmaker. Meanwhile, Congress is set to depose the former CEO of Victoria's Secret over his ties to Epstein. Then, major price hikes are on the way, as companies big and small blame high tariffs. Plus, Meta's Zuckerberg is set to take the stand in a landmark trial looking to hold big tech accountable for harming kids. Jeff Mason, Leigh Ann Caldwell, Sam Stein, Brendan Greeley, Jeff Horwitz, Natasha Sarin, and Jon Meacham join The 11th Hour this Tuesday night. To listen to this show and other MS podcasts without ads, sign up for MS NOW Premium on Apple Podcasts. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Top immigration officials testify before the House as Democrats push for answers after the fatal shooting of two U.S. citizens during ICE operations in Minneapolis. Then, new details in the disappearance of Nancy Guthrie and Commerce Secretary Howard Lutnick faces calls to resign over his contact with Jeffrey Epstein. Marc Santia, Alex Tabet, Tom Manger, Rob D'Amico, Jeff Mason, Sam Stein, John Sandweg, and Lisa Rubin join The 11th Hour this Tuesday night. To listen to this show and other MS podcasts without ads, sign up for MS NOW Premium on Apple Podcasts. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

The President doubles down calls for Republicans to 'nationalize' America's elections, Trump's promised manufacturing boom is looking more like a retreat, and Sen. Rand Paul (R-KY) joins Stephanie to discuss concerns over ICE's aggressive tactics as the government's top immigration officials are set to testify before his committee next week. Jeff Mason, Leigh Ann Caldwell, James Sample, Dan Nathan, Bharat Ramamurti, Sen. Ran Paul, and Scott Galloway join The 11th Hour this Tuesday night. To listen to this show and other MS podcasts without ads, sign up for MS NOW Premium on Apple Podcasts. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

The White House adjusts its response to the killing of Alex Pretti in Minnesota, a growing number of Republicans voice concerns over Trump's immigration crackdown, and Trump visits Iowa to promote his economy as he tells Iowans, "we've got to win the midterms." David Noriega, Jeff Mason, Kyle Stokes, Rep. Jason Crow, Dan Nathan, Scott Lincicome, and Cardinal Blase Cupich join The 11th Hour this Tuesday night. To listen to this show and other MS podcasts without ads, sign up for MS NOW Premium on Apple Podcasts. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Trump calls for Jack Smith to be prosecuted as the former special counsel defends his investigations during an hours-long congressional hearing. Then, Vice President Vance visits Minneapolis, blasting state and local officials for unrest as new polling shows disapproval over ICE's tactics. Plus, Trump sues JPMorgan Chase and its CEO Jamie Dimon for closing his bank accounts after the January 6th attack. Tim Heaphy, Carol Leonnig, Jeff Mason, Tim Miller, Brendan Greeley, Justin Wolfers, Antonia Hylton, and Sascha Faxe join The 11th Hour this Thursday night. To listen to this show and other MS podcasts without ads, sign up for MS NOW Premium on Apple Podcasts. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Trump defends his economy and calls “affordability” a fake word. Then, tensions escalate in Minneapolis as federal agents clash with protestors and top prosecutors resign over the Justice Department's handling of the ICE shooting investigation. And, the death toll from Iran's protests rises as Trump encourages protesters and warns of "strong action" by the U.S.                                                                                        Symone Sanders hosts as Jeff Mason, Toulouse Olorunnipa, David Drucker, Brendan Greeley, Max Chafkin, Mark Joseph Stern, and Nayyera Haq join "The 11th Hour" this Tuesday night. To listen to this show and other MS podcasts without ads, sign up for MS NOW Premium on Apple Podcasts. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.