Podcast appearances and mentions of Jeff Mason

The Jeffrey Epstein scandal has become so combustible that it's creating fissures with the GOP. Plus, Democrats wrestle with their own over moderate senators' vote to end the government shutdown. Join guest moderator Vivian Salama, Natalie Andrews of The Wall Street Journal, Nancy Cordes of CBS News, Andrew Desiderio of Punchbowl News and Jeff Mason of Reuters to discuss this and more.

The Pressure is on as the House is expected to vote on the senate-approved deal to end the shutdown with no promise from House Speaker Johnson to vote on ACA subsidies, the Trump administration continues to deny there's an affordability crisis despite growing discontent over the cost of basic necessities, and the race to create bioengineered children. Jeff Mason, Leigh Ann Caldwell, Sam Stein, Ron Insana, John Harwood, Jonathan Cohn and Katherine Long join The 11th Hour this Tuesday night. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

How to keep customers is not a topic often discussed in business board rooms. We spend a lot of board room time talking about getting new customers. However, we need to spend as much time discovering more ways to increase customer satisfaction so we can retain the buyers we have. What about your company? Is it time for a new mindset?Support the show

The concept of being an expert leaves little room for improvement. Do we really want put our products and services on a self-proclaimed pedestal, or do we want to come across with an air of humility? Support the show

Trade deals in Asia, a threat to resume nuclear weapons testing and a government shutdown that's set to become the longest in American history. Join guest moderator Vivian Salama, Paul Beckett of The Atlantic, Jeff Mason of Reuters, Seung Min Kim of The Associated Press and Andrea Mitchell of NBC News to discuss this and more.

Are you actually listing a phone number? Are you actually answering calls, recording voice mails, listening to these voice messages, and then acting on them? If you are not managing the phone properly, you are running the risk of creating unhappy current, and potential customers. Maybe it's time to start treating your phone with the respect customers are looking for!Support the show

The pain of the government shutdown worsens as states sue the administration for emergency funds to prevent a hunger crisis. Then, Trump shakes up leadership at ICE as he demands stepped up deportations and threatens to send more than the National Guard into U.S cities. Plus, the dark side of A-I: what happens when the technology goes rogue. Jeff Mason, Leigh Ann Caldwell, Tim Miller, Tyler Pager, Steven Levy and Michael McFaul join The 11th Hour this Tuesday night. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

At the end of our careers, very few of us will be able look back and say that we accomplished what we set out to do. Why? The reason is because so many of us don't know where we are going, and instead, we opt to travel any road that takes us forward. What if you were to create, write down, a then look at your career goals often? Two things would probably happen. Number one, you would achieve many of your goals. Number two, you would feel satisfied by living out a successful career. When the sun sets on our careers, it is not for other people to measure our success. It is up to each of us individually. Goals help us satisfy our own career aspirations Have fun setting your goals!Support the show

When interviewing with companies, please remember that many previous interviewees have spewed endless lies and embellishments about their workplace capabilities. So how can you separate yourself from these other liars? Easy! Bring the receipts. Prove your capabilities during your interview. Many people claim things they cannot prove. Don't be one of those false claim artists. Prove your capabilities.Support the show

The President is reportedly trying to get the DOJ to pay him millions for past investigations, Big U.S. banks are struggling to secure collateral to back a $20B bailout to Argentina, and Election Day quickly approaches as races in Virginia and New Jersey heat up with an unexpectedly tight race in New Jersey for Democrats. Jeff Mason, Sam Stein, David Jolly, David Gura, Bill Cohan, Marc Racicot and Ryan Holiday join The 11th Hour this Thursday night. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

One of the best insurance policies for a successful career, is to develop a mindset of continuous improvement. With this mindset, your career can become more lucrative. Without it, you run the risk of hitting a dead end. Is it time to take out a new career insurance policy?Support the show

Former Trump National Security Adviser John Bolton is indicted on 18 counts. He is the third Trump critic to be charged with federal crimes in recent weeks. Then, the link between AI data centers and skyrocketing electric bills. Plus, the real- world impact of the government shutdown. Barbara McQuade, Jeff Mason, Jonathan Cohn, Dave Weigel, Justin Wolfers, Elizabeth McCarthy, and Bishop Mariann Budde join The 11th Hour this Thursday night. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Former Trump National Security Adviser John Bolton is indicted on 18 counts. He is the third Trump critic to be charged with federal crimes in recent weeks. Then, the link between AI data centers and skyrocketing electric bills. Plus, the real- world impact of the government shutdown. Barbara McQuade, Jeff Mason, Jonathan Cohn, Dave Weigel, Justin Wolfers, Elizabeth McCarthy, and Bishop Mariann Budde join The 11th Hour this Thursday night. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

The answer should be 36 new business tools. Settle for nothing less. Imagine doing this for 5 years? Do it, and watch your career take off!Support the show

This is a great look in the mirror type of an exercise. Some of us do business with the utmost passion, and often times our excitability can be mistaken as anger. Double check the way you talk and interact with associates, customers and executives. Are you projecting, genuine passion, or does your excitability project as anger?Support the show

If you want a contagious business quality to help grow your business, then try your hand at displaying genuine enthusiasm. Customers crave authenticity, transparency, and truth from suppliers, and they can sense one they run into a phony. So when they run into someone who is genuinely enthusiastic, it goes a long way to creating a healthier business relationship.Support the show

U.S. troops assemble in Chicago as the administration escalates its crackdown on American cities, despite an ongoing lawsuit over its legality. Then, a discussion with House Minority Leader Hakeem Jeffries on the ongoing government shutdown, as Trump announces furloughed federal workers may not receive back pay when it ends. Plus, the Attorney General's contentious hearing on the hill and the questions she faced over the DOJ's investigations against the President's enemies. Rep. Hakeem Jeffries (D-NY), Jeff Mason, Larry Sabato, David Dayen, Bill Cohan, Ron Insana, Ty Cobb, and Yaakov Katz join The 11th Hour this Tuesday night. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Customers want easy to understand product explanations. Brevity and clarity should be the horses pulling our product carts. Does this sound like your company? If not, we encourage you to find ways to become brief, clear, and understandable (BCU) to customers.Support the show

New managers, new leaders, new employers, and potential job opportunities all want to know what we have done in our careers. However, so many executives have been burned by people who say they did something, but never prove it, nor can they prove it. If you want to set yourself up for success, and get the best career opportunities, then start saving your business accomplishments in hard copy format. This way, they will never disappear, and you can always prove that you've done what you claim you have done. Start today!Support the show

This is all too common with face-to-face interactions. If you choose to consistently invade the personal space of a buyer, then be prepared for the possibility of losing that customer. Very few people like to feel crowded, or boxed into a corner. Above all, no one likes to smell the hot breath of someone standing too close to us while they are speaking!  Support the show

When displeasing repetitive patterns continue without any change, aggravation grows, and customers disappear. Eventually the rubber band of customer grace breaks, and they are lost for good. It is essential for companies to determine their displeasing stress points. Promise keeping is an action that speaks to customers. Repetitive, and empty promise making becomes meaningless noise. We urge you to fix things before customers say enough is enough.Support the show

Many products require subcontractors to play a vital role producing what has been designed. If the final product quality is compromised, we have to alert these partners, and ask for them to modify their production in order to achieve success. Is there a disconnect in product production, or is the REAL disconnect hidden in the lack of clear expectations we gave our production partners?Support the show

Lost customers are the death of most young businesses. Finding out why customers are defecting is essential to long-term sustainability. How do you find out? Talk to your customers, and spend time thinking about things as if you were the customer. Sweeping the reason or reasons under the rug will surely send the business to the boneyard. As business owners, we MUST figure this out, and then we must change to customer-pleasing products and services.Support the show

Utah prosecutors have filed seven charges against the man accused of killing Charlie Kirk. 22-year-old Tyler Robinson's charges include aggravated murder, and prosecutors intend to ask for a death sentence. Then, a Senate committee grilled FBI Director Kash Patel as he attempted to answer  questions about the Kirk shooting investigation as well as the Epstein files. Plus, the Federal Reserve Board wraps day one of their two-day meeting on interest rates. Symone Sanders hosts as Mychael Schnell, Jeff Mason, David Drucker, Barbara McQuade, John Harwood, Bharat Ramamurti, and Paige Cognetti join The 11th Hour this Tuesday night. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

“SPINIPULATORS” combine spinning plus manipulating to wreak internal, and external havoc. These truth-distorters vomit false narratives designed to elevate themselves at the expense of other teammates. We can knock them off their perch with facts. Document timelines, conversations, and emails. If you persistently follow these three suggestions, you will eventually defeat most of these crafty narcissists.Support the show

Most customers are smarter than we give them credit for. Perpetual excuse- making vendors put themselves at high risk for a short business life. Many buyers can easily detect vendor BS, and the quick penalty is a lost customer. Sadly, often times these unhappy buyers will share their frustrations with many other people. If you are a vendor/supplier, maybe it's time to focus on results? Maybe it's time to stop making excuses?Support the show

Calculating all the variables that go into a establishing a standard cost is anarduous process. Like it or not, this is where we have to put on our lab coats, and become a doctor of details. Bypassing certain cost components can be deadly to a small company. Are you being a doctor of details?Support the show

The President declares 'we're going in' as he vows to send the National Guard to Chicago, but no word on when. Then, Congress releases thousands of pages related to Jeffrey Epstein, but so far, most of the information appears to have already been made public. Plus, a conversation with Oregon Attorney General Dan Rayfield, whose state is leading the charge against Trump's tariffs with a multi-state lawsuit that, so far, appears successful. Jeff Mason, Susan Glasser, Dan Rayfield, Stuart Stevens, Max Chafkin, Matt Peterson, and Jacob Soboroff join The 11th Hour this Tuesday night.

Do you charge customers for warranty, shipping and handling? If so, are you sure that's the way you wanna do things? When customers pay for mistakes they didn't make, they usually disappear into thin air. Think about it! Do you really want to partake in this upside down behavior?Support the show

Federal Reserve Governor Lisa Cook vows that she won't go down without a fight against Trump, saying she will "see him in court". Then, Trump weaponizes allegations of mortgage fraud to silence his political opponents. Plus, with Democratic governors taking a stand against Trump, how his attacks are actually helping them. Jeff Mason, Leigh Ann Caldwell, Adam Wren, Dan Nathan, Gillian Tett, Charlie Sykes, and Matt Bennett join The 11th Hour this Tuesday night.

Employee buy-in can be much deeper, and more productive if management leads by example. The days of executives telling employees to do one thing, and then they do another are long gone. Managers who grab an order and row with the team become an inspiration to the entire organization. Is it time to row with the team at your company?Support the show

Do you advocate for customers? How often? To what degree? Do customers bear witness to instances where you deliver on advocating for them, or do they just hear empty words? We all have inter-company directives, goals, and objectives, but the employees don't chip in and pay invoices for the goods and services we provide to customers. So, why don't we put the customer needs above ours? Afterall, customers pay the invoices that fuel our paychecks! Sometimes priorities can be really simple!Support the show

“I'll explain our price once, but I'll never apologize for our quality.” The words of Terry McManus were defensible. So many business people operate in a “Word Salad World” where empty statements cannot be converted into provable claims. First of all, is your product or service good enough to charge a premium price? Secondly, if so, can your company prove it? Have fun defending your premium price!Support the show

Schemes and scams are a fast track to the business boneyard! Customer are way more intelligent than scammers give them credit for. Maybe it's time to do a full company-scrape for any unwanted schemes and scams being conducted by your personnel? If you are intentionally misleading customers, it's just a matter of time before it all caves in on you. Maybe today is a good time to start deploying honesty, integrity and truth-telling?Support the show

National guard troops and federal agents arrive in Washington D.C. as part of President Trump's anti-crime push – Attorney General Pam Bondi met with the D.C. mayor Muriel Bowser to lay out Trump's plan. The White House scrambles to make arrangements for Trump and Putin's Alaska summit set to occur this Friday. A new inflation report today has investors celebrating July's better-than-expected numbers, as inflation held steady and grocery and gasoline prices declined. Natasha Korecki, Charlie Sykes, Jeff Mason, David Gura, Ron Insana, Michael McFaul, and Jessica Knurick join The 11th Hour this Tuesday night.

During my career I have witnessed dozens of executives avoid managing tough business situations. Why? I'm not totally certain, but most of the times it seems rooted in mistaken identity. In other words, they see their obligation to manage as an eventual path to confrontation. Not liking confrontation, the executive turns away, avoids managing altogether, and the problem festers and mushrooms. If this is your company, maybe it's time to redefine the expectations of leadership?Support the show

Proactivity is a wonderful business quality, but sometimes unique situations require reactions to solve an issue. Contingency plans can't always be planned out, but many times that can. Has your company ever examined the various contingencies that can be mapped out to help mitigate future calamities? Maybe today is a good time to start planning out contingencies? Turn the mission into a fun collaboration process. The curve balls are sure to come. Why not be ready for some of them?Support the show

The House Oversight Committee subpoenas the Justice Department for its ‘Epstein files' and demands testimony from several high-profile individuals, including the Clintons. Then, DOJ weighs releasing the audio and transcript from Deputy Attorney General Todd Blanche's interview with Ghislaine Maxwell last month. Plus, Texas Republican Senator John Cornyn asks the FBI to arrest Texas Democrats who fled the state to block the GOP's redistricting plan. Jon Allen, Daniella Diaz, Jeff Mason, Ron Insana, Gillian Tett, Reed Galen, and Michael McFaul join The 11th Hour this Tuesday. 

“When you're wrong, admit quickly and emphatically.” Dale Carnegie's sagewisdom remains as powerful today, as when he uttered them 90 years ago.Humility is an endearing human trait that is dissolving away in modern business.How about going a little “old school” to show customers you own your mistakes?Your buyers will reward your honesty and humility. Why? Because you are notblame-shifting like other vendors!Support the show

“If you can't measure it, you can't manage it.” Harold Geneen's simple, yetpowerful words can be a bright light in a dark room. Company performance, and customer perception has to be convertible into metrics that can paint a factual picture. Without them, it's like trying to navigate a path in a dark hallway!Support the show

Mass shooting in midtown Manhattan leaves multiple dead, including the suspect and a New York City police officer. Then, longtime Epstein associate Ghislaine Maxwell files an appeal with the Supreme Court to overturn sex trafficking conviction. Plus, the U.S. and EU strike a tariff agreement, just days before Trump's self-imposed August 1st deadline. Marc Santia, Jim Cavanaugh, Rob D'Amico, Susan Glasser, David Drucker, Jeff Mason, Bharat Ramamurti, Brendan Greeley, and Marq Claxton join The 11th Hour this Monday. 

The Justice Department wants a meeting with Epstein's former associate and convicted sex trafficker Ghislaine Maxwell amid backlash over the so-called ‘Epstein files.' Then, the President announces new trade deals on social media with few details as GM and Stellantis say their profits have taken a hit from tariffs. Plus, the administration escalates its deportation efforts. Susan Glasser, Dave Weigel, Jeff Mason, David Gura, Ron Insana, Adrian Carrasquillo, and Bill Carter join The 11th Hour this Tuesday. 

More than 160 people are still unaccounted for after deadly flash flooding in Texas and there are now new questions about warning systems in the area. Then, Trump says there will be ‘no extensions' on his new August 1st tariff deadline. Plus, the President announces that the U.S. will send more weapons to Ukraine -- reversing a recent decision to pause military aid. Jeff Mason, Leigh Ann Caldwell, Jon Allen, Brooke Masters, Ron Insana, Eleanor Klibanoff, and Reed Galen join The 11th Hour this Tuesday. 

JD Vance casts tie-breaking vote as Senate narrowly passes Trump's massive spending bill. Then, from healthcare cuts to potentially higher interest rates: what Trump's spending bill could mean for you. Plus, the jury continues deliberating after reaching partial verdict on four out of five counts in Sean Combs trial. Jeff Mason, Amna Nawaz, Dave Weigel, Natasha Sarin, David Gura, Matthew Dowd, and Charles Coleman Jr. join The 11th Hour this Tuesday. 

Israel-Iran ceasefire holds into second day, but early U.S. intelligence finds air strikes did little to set back Iran's nuclear program. Then, a whistleblower says a top Department of Justice official suggested ignoring court orders in order to follow Trump's deportation campaign. Plus, Federal Reserve Chair Jerome Powell testifies in Congress, defending higher interest rates. Jeff Mason, Carol Leonnig, Lieutenant General Mark Hertling, David Jolly, Barry Ritholtz, Brendan Greeley and Yaakov Katz join The 11th Hour this Tuesday.

Sources tell NBC News that Trump is considering his options on Iran, including a potential U.S. strike. Then, oil giant executives warn of major supply disruptions and price volatility as Israel-Iran conflict intensifies. Plus, Ukraine faces its deadliest attack from Russia as the G7 is cut short. Jeff Mason, Leigh Ann Caldwell, Amna Nawaz, Dan Nathan, Max Chafkin, Julia Ioffe and Evan Osnos join The 11th Hour this Tuesday.

SUMMARY: Downtown Los Angeles is under curfew as protests over the administration's ICE raids continue into a fifth day. Then, Rep. LaMonica McIver (D-NJ) is indicted on federal charges following confrontation with law enforcement at New Jersey ICE facility. Plus, the U.S. and China agree to work toward easing trade tensions. Jeff Mason, Dave Weigel, Angelo Carusone, Justin Wolfers, Bill Cohan, Matthew Dowd and Dr. Vin Gupta join The 11th Hour this Tuesday.

Elon Musk and Rand Paul turn on Trump's megabill and criticize his domestic agenda. Then, a new warning as Trump's trade war escalates with new tariffs on steel and aluminum going into effect. Plus, FEMA prepares for hurricane season despite massive cuts by DOGE and a baffling claim by the agency's head. Jeff Mason, Sam Stein, Leigh Ann Caldwell, Charlotte Howard, Dan Nathan, Thomas Frank, and Matthew Miller join The 11th Hour this Tuesday. 

After a tumultuous month, stocks soared after President Trump delayed tariffs on the European Union. Then, a look at Trump Media's $2.5 billion deal to buy bitcoin, deepening Trump's crypto footprint. And, the President escalates his feud with Harvard as the White House moves to pause all student visa interviews. David Drucker, Jeff Mason, Leigh Ann Caldwell, Joe Weisenthal, Tracy Alloway, Mark McKinnon, and Tom Di Liberto join The 11th Hour this Tuesday.    

Trump pushes for his budget bill on Capitol Hill as the GOP's self-imposed deadline approaches. Then, how the President's economic agenda is leading foreign investors to turn away from the U.S. And, the Justice Department opens an investigation into former New York Governor Andrew Cuomo over congressional testimony he gave last year. Luke Broadwater, Jeff Mason, Dave Weigel, Max Chafkin, Justin Wolfers, Tim Miller, Joel Payne, and Leah Litman join as Melissa Murray hosts The 11th Hour this Tuesday.