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Meet Peter Melby, founder and CEO of Greystone, and a visionary leader at the helm of New Charter Technologies. His commitment to reshaping the technology support landscape is evident through deep-rooted company culture and innovative service structure. Peter's passion for enhancing the service experience has garnered recognition from prestigious institutions, including Inc. Magazine, the Colorado Governor's office, CoBiz Magazine, MSPMentor.net, the Fort Collins Chamber, South Metro Chamber, and more. As one of Denver Business Journal's Top 40 Under 40 in 2016 and a recipient of ColoradoBiz Magazine's Top 25 Most Influential Young Professionals, Peter Melby is on a mission to transform the way businesses engage with technology, and he proudly declares that he has found his dream job in the role of CEO at Greystone.Check out our channel for more podcast episodes! Don't forget to follow us on our socials too to learn more tips to START, GROW and SCALE your business.https://blueskybizconsulting.com/ https://www.facebook.com/blueskybizconsulting https://www.instagram.com/blueskybizconsulting/Don't forget to learn more about Peter and his work at:https://www.newchartertech.com/ Follow him at: LinkedIn: https://www.linkedin.com/in/petermelby/ Company: https://www.linkedin.com/company/new-charter-technologies/
Episode 162 Welcome to the MSP Marketing Podcast with me, Paul Green. This is THE show if you want to grow your MSP. This week's show includes: THIS is your MSP's 2023 goal Can you beat my MSP productivity stack? A $10m MSP owner's 2023 forecast Featured guest: Thank you to Jamie Warner from E-Nerds and Invarosoft for joining me to share how he grew his MSP to $10m and predictions for 2023. Jamie is passionate about the IT support industry and previously founded an award winning MSP business in 2000 which he grew and was honoured 7 times in the MSPmentor 501 list from 2011 to 2018. Jamie was also honoured twice in the MSPmentor 250 list recognising the world's leading MSP entrepreneurs and executives. Connect with Jamie on LinkedIn: https://au.linkedin.com/in/jamie-warner-75769a16 Extra show notes: Listen or watch every Tuesday on your favourite podcast platform, hosted by me, Paul Green, an MSP marketing expert: https://www.linkedin.com/in/paul-green-msp-marketing/ https://www.paulgreensmspmarketing.com/about/ You can join me in the MSP Marketing group on Facebook: https://www.facebook.com/groups/mspmarketing/ Subscribe to my YouTube channel: https://www.youtube.com/mspmarketing Subscribe to this podcast using your favourite podcast provider: https://www.audible.co.uk/pd/Paul-Greens-MSP-Marketing-Podcast-Podcast/B08JK38L4V https://podcasts.apple.com/gb/podcast/paul-greens-msp-marketing-podcast/id1485101351 https://www.stitcher.com/podcast/paul-greens-msp-marketing-podcast https://podcasts.google.com/feed/aHR0cHM6Ly93d3cucGF1bGdyZWVuc21zcG1hcmtldGluZy5jb20vZmVlZC9wb2RjYXN0?sa https://music.amazon.co.uk/podcasts/b03a9638-adf4-4491-93f1-569183e079d7/Paul-Greens-MSP-Marketing-Podcast https://open.spotify.com/show/1Hw52ScOg5WvGaBUkaOrI7 https://tunein.com/radio/Paul-Greens-MSP-Marketing-Podcast-p1264893/ https://blubrry.com/paulgreenmspmarketing/ https://deezer.com/show/1512622 Got a question from the show? Email me directly:
How2Exit: Mergers and Acquisitions of Small to Middle Market Businesses
Co-founded Netsurit over 24 years ago during the lead-up to Y2K. At the time, organizations were being ripped off by IT companies and paying a fortune for the technology they did not need. My partners and I saw an opportunity to provide managed outsourced services for companies and differentiate ourselves by being honest, ethical, and fair. Since that time, Netsurit has established 5 locations around the world and has been recognized by MSPMentor as a global Top 100 MSP (Managed Service Provider) for 9 years running.In addition to leading Netsurit, Orrin is active in the Young Presidents' Association (YPO) and the Entrepreneur's Organization and earned a master's diploma in Entrepreneurship from the M.I.T. Sloan School of ManagementWatch it on Youtube: https://youtu.be/p0saIO_X-iM--------------------------------------------------Contact Orrin onLinkedin: https://www.linkedin.com/in/orrinklopper/Website: http://www.netsurit.com/Email: orrin@netsurit.comIf you'd like additional ways to support this podcast, you can become a patron here: https://www.patreon.com/bePatron?u=66340956--------------------------------------------------How2Exit Joins ITX's Channel Partner Network!-Why ITX?Since 1998, ITX has created $5 billion in value by selling more than 225 IT businesses in 20 countries. ITX works exclusively with IT-enabled businesses generating between $5M and $30M who are ready to be sold, and M&A decision-makers who are ready to buy. For over 25 years ITX has developed industry knowledge that helps them determine whether a seller is a good fit for their buyers before making a match."Out of all of the brokers I've met, this team has the most experience and I believe the best ability to get IT service businesses sold at the best price" - Ron SkeltonThe ITX M&A Marketplace we partnered with has a proprietary database of 50,000+ global buyers seeking IT Services firms, MSPs, MSSPs, Software-as-a-Service platforms, and channel partners in the Microsoft, Oracle, ServiceNow, and Salesforce space.If you are interested in learning more about the process and current market valuations, complete the contact form and we'll respond within one business day. Everything is kept confidential.Are you interested in what your business may be worth? Unlock the value of your IT Services firm, visithttps://www.itexchangenet.com/marketplace-how2exit and complete the contact form.Our partnership with ITX focuses on deals above $5M in value. If you are looking to buy or sell a tech business below the $5M mark, we recommend Flippa. Flippa - Real Buyers, Real Sellers - Where the Real Deals Are MadeVisit Flippa - https://www.dpbolvw.net/click-100721038-15233003--------------------------------------------------
MAJOR DAUGHTER IN CONVERSATION WITH LEADING TECH EXPERT DAVE SOBEL Dave is the host of the Business of Tech podcast, and owner of MSP Radio. Dave is regarded as a leading expert in the delivery of technology services, with broad experience in both technology and business. He owned and operated an IT Solution Provider and MSP for over a decade, both acquiring other organizations and eventually being acquired. This firm was a winner of multiple awards, including being a finalist for Microsoft's Worldwide Partner of the Year in the Small Business Specialist category. After his MSP experience, he has worked for multiple vendors at such companies as Level Platforms, GFI, LogicNow, and SolarWinds, leading community, event, marketing, and product strategies, as well as several M&A activities. “The Business of Tech” is a leading IT services focused news and analysis podcast and YouTube show, with thousands of listeners and subscribers. He also co-hosts of the podcast “Killing IT” and authored the book Virtualization: Defined. He was a CRN Channel Chief, on the CRN UK A-List, a Channel Futures Circle of Excellence winner, one of Channel Pro's 20/20 Visionaries, and has a MSPmentor 250 member for multiple times. Dave has been recognized as one of the top virtualization experts globally as a Microsoft MVP for Virtualization. Dave has served on the executive council for Managed Services and Emerging Technologies, the Vendor Advisory Council, as founding Chair for the Mobility Community for CompTIA. Dave holds a bachelor's degree in Computer Science from the College of William and Mary. He is a dynamic voice within the IT community, a former member and facilitator for Heartland Technology Groups and passionate about collaborating with clients and peers on utilizing technology to advance organizations. He lives just outside Washington DC with his wife and two cats. His interests include travel and food, cheering the Washington Nationals and Capitals, smoking barbeque, enjoying craft beers, and collecting and playing retro and modern video games among others. https://businessof.tech/ --- Send in a voice message: https://anchor.fm/major-daughter/message
Dave is the host of the Business of Tech podcast, and owner of MSP Radio. Dave is regarded as a leading expert in the delivery of technology services, with broad experience in both technology and business. He owned and operated an IT Solution Provider and MSP for over a decade, both acquiring other organizations and eventually being acquired. This firm was a winner of multiple awards, including being a finalist for Microsoft's Worldwide Partner of the Year in the Small Business Specialist category. After his MSP experience, he has worked for multiple vendors at such companies as Level Platforms, GFI, LogicNow, and SolarWinds, leading community, event, marketing, and product strategies, as well as several M&A activities. “The Business of Tech” is a leading IT services focused news and analysis podcast and YouTube show, with thousands of listeners and subscribers. He also co-hosts of the podcast “Killing IT”, and authored the book Virtualization: Defined. He was a CRN Channel Chief, on the CRN UK A-List, a Channel Futures Circle of Excellence winner, one of Channel Pro's 20/20 Visionaries, and has a MSPmentor 250 member for multiple times. Dave has been recognized as one of the top virtualization experts globally as a Microsoft MVP for Virtualization. Dave has served on the executive council for Managed Services and Emerging Technologies, the Vendor Advisory Council, as founding Chair for the Mobility Community for CompTIA.Dave holds a bachelor's degree in Computer Science from the College of William and Mary. He is a dynamic voice within the IT community, a former member and facilitator for Heartland Technology Groups and passionate about collaborating with clients and peers on utilizing technology to advance organizations. He lives just outside Washington DC with his wife and two cats. His interests include travel and food, cheering the Washington Nationals and Capitals, smoking barbeque, enjoying craft beers, and collecting and playing retro and modern video games among others. https://www.businessof.tech
Ecosystems are game-changers in the field of business and technology. In this episode, Jay McBain revealed how operational models wrap around partnerships. Today, it is no longer about collecting customer's money, rather conducting personal and professional affairs through others. The point of influence emerges from 28 moments of vendor selection, from watching youtube videos, listening to podcasts, or by simply asking the neighbour. 00:00 - Introduction 7:13 - Small security companies as threat factors 13:51 - ecosystems change business models for the next years 14:54 - 28 moments in vendor selection 25:07 - Driving value for the end customer and ethics 41:51 - Market place and digital subscription 47:03 - 3 questions in management 1:10:19 - Era of change
Dave is the host of the Business of Tech podcast, and owner of MSP Radio. Dave is regarded as a leading expert in the delivery of technology services, with broad experience in both technology and business. He owned and operated an IT Solution Provider and MSP for over a decade, both acquiring other organizations and eventually being acquired. This firm was a winner of multiple awards, including being a finalist for Microsoft's Worldwide Partner of the Year in the Small Business Specialist category. After his MSP experience, he has worked for multiple vendors at such companies as Level Platforms, GFI, LogicNow, and SolarWinds, leading community, event, marketing, and product strategies, as well as several M&A activities. “The Business of Tech” is a leading IT services focused news and analysis podcast and YouTube show, with thousands of listeners and subscribers. He also co-hosts of the podcast “Killing IT”, and authored the book Virtualization: Defined. He was a CRN Channel Chief, on the CRN UK A-List, a Channel Futures Circle of Excellence winner, one of Channel Pro's 20/20 Visionaries, and has a MSPmentor 250 member for multiple times. Dave has been recognized as one of the top virtualization experts globally as a Microsoft MVP for Virtualization. Dave has served on the executive council for Managed Services and Emerging Technologies, the Vendor Advisory Council, as founding Chair for the Mobility Community for CompTIA.Dave and Tommy talk tech, privacy, football, and Elon Musk
Jay McBain is an accomplished speaker, author and innovator in the IT industry. Named 2022 ForzaDash Channel Leader, 2021 Channel Influencer of the Year by Channel Partners Magazine, Top 40 Under Forty by the Business Review, Channel A-List by CRN, Top 8 Thought Leader by Channel Marketing Journal, Top 20 Visionary by ChannelPro, Top 25 Newsmaker by CDN Magazine, Top 50 Channel Influencer by Penton, Top 100 Most Respected Thought Leader by VSR Magazine, Global Power 150 by SMB Magazine, and Top 250 Managed Services Executives by MSPmentor. Episode Links:LinkedIn: https://www.linkedin.com/in/jaymcbain/Web: http://www.jaymcbain.com/Twitter: https://twitter.com/jmcbainAbout: https://about.me/jmcbainYouTube: https://www.youtube.com/user/jayrmcbainInstagram: https://www.instagram.com/jaymcbain/Joey Pinz Conversations Podcast Information: • Website: https://www.joeypinz.com • Link Tree: https://linktr.ee/joeypinz • Music by Tom Izzo: @wahlsinger https://tomizzomusic.com Support our podcast: • Subscribe: https://joeypinzconversations.com/subscribe/ • How much is this podcast worth to you? Consider $5, $10 or $20/mo with Patreon: https://www.patreon.com/joeypinz • How about a one-time payment? • What is the episode worth to you? $25/$50/$100/$500 /$1,000/$5,000 with PayPal (one-time): https://www.paypal.com/paypalme/JoePannone Please subscribe/follow to Joey Pinz Discipline Conversations Podcast: • Spotify, Apple, Google, or others. Please consider rating with 5 stars if you like it. • Apple: https://podcasts.apple.com/us/podcast/joey-pinz-discipline-conversations/id1583997438 • Spotify: https://open.spotify.com/show/69SFwY3XSwcw9qNvElAn10 • Google: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5idXp6c3Byb3V0LmNvbS8xODI4OTA2LnJzcw • YouTube: https://www.youtube.com/c/JoeyPinzDisciplineConversations?sub_confirmation=1Please follow on social media: @TheJoeyPinz • Instagram: @TheJoeyPinz https://www.instagram.com/TheJoeyPinz • Twitter: @TheJoeyPinz https://twitter.com/TheJoeyPinz • Facebook: @TheJoeyPinz https://www.facebook.com/TheJoeyPinz • TikTok: @TheJoeyPinz https://www.tiktok.com/@thejoeypinzFinally, join our newsletter: https://joeypinzconversations.com/#newsletterSupport the show (https://www.patreon.com/joeypinz)
I had to have Jay McBain back on the show to continue our conversation from July, 2020 about customer obsession, journey mapping and the future of week. A year has gone by since then and I wanted to look at what he was seeing transformed, stagnant and a no go. With that in mind we ventured into conversation about opportunity costs and how at some point it becomes numeric and definable. But should you quantify it or leap and take the risk on the opportunity? We also talked about making decisions, not making decisions and staying static are actually all forms of making a decision. And because he is top futurist Jay McBain, we talked about the future of work, why it is important to map your customers journey with you if you want a successful business and customer experience beyond the first sale. Jay leads Forrester's research and advisory for global channels, alliances, and partnerships. He focuses on B2B marketing in the age of the customer; understanding and navigating the complexity of multiple routes to market; ensuring contextual and relevant content to accelerate the indirect sales process; and describing the technology infrastructure to build and support channel relationships. His background is in channel leadership, sales, marketing, and operations, with a specific emphasis on indirect sales strategy/execution, covering multiple industries, segments, and underlying technologies. Jay is renowned for his industry thought leadership and expertise in partner recruitment, development, and acceleration through effective partner coverage, enablement, communication, and incentives. He is an expert in building and leveraging channel communities and one of the global leaders in social media, partner marketing automation, and other indirect growth strategies. Jay provides research, advisory, and consulting to companies ranging from Fortune 100 vendors to startups on the entire scope of their channel and alliance strategies. He is a contributing author and has been cited in numerous channel media publications, including Channel Reseller News (CRN), ChannelPro, ChannelE2E, The VAR Guy, MSPMentor, Channelnomics, Computer Dealer News (CDN), Australia Reseller News (ARN), eChannelNews, Business Solutions Magazine, ChannelLine, ChannelInsider, SearchITChannel, Redmond Channel Magazine, Vertical Systems Reseller, Channel Buzz, and SMB Nation. He also maintains a popular blog on channel trends. Jay is based in Florida but advises vendors, distributors, and partners around the world.
Dale and David worked together in a rapid growth, high performance environment where they often held conversations like the one in this episode on personal & professional development, communication, networking, and building trust. David's Bio: David Powell is President of Prodoscore, a software company that provides employee productivity insights. He comes to Prodoscore from ConnectWise where he was Senior Vice President of Growth at Connectwise and was primarily responsible for account management and cybersecurity partner programs. A 25-year veteran of the IT industry, David was named a CRN Channel Chief in 2017 and 2021, was listed in the Birmingham Business Journal Top 40 Under 40 in 2011, and has been named one of the “Top 250 People in Managed Services” by MSPmentor for more than five years. David was instrumental in the growth of the managed services business unit at LogicMonitor, leading up to their eventual sale to Vista Equity Partners. After LogicMonitor, David did advisory work for Inverness Graham as they acquired Corsica Technologies. David joined Corsica as CRO and played a key role in their growth and acquisition of four other MSPs. David joined Perch Security in 2020 helping them continue their period of rapid growth. Perch sold to ConnectWise, a Thoma Bravo company, at the end of 2020. David has extensive experience in high growth companies, has been involved in three successful exits, and seven private equity backed acquisitions. Connect with David: LinkedIN: https://www.linkedin.com/in/davidpowellbham/ Website: https://www.prodoscore.com/
Dale and David worked together in a rapid growth, high performance environment where they often held conversations like the one in this episode on personal & professional development, communication, networking, and building trust. David's Bio: David Powell is President of Prodoscore, a software company that provides employee productivity insights. He comes to Prodoscore from ConnectWise where he was Senior Vice President of Growth at Connectwise and was primarily responsible for account management and cybersecurity partner programs. A 25-year veteran of the IT industry, David was named a CRN Channel Chief in 2017 and 2021, was listed in the Birmingham Business Journal Top 40 Under 40 in 2011, and has been named one of the “Top 250 People in Managed Services” by MSPmentor for more than five years. David was instrumental in the growth of the managed services business unit at LogicMonitor, leading up to their eventual sale to Vista Equity Partners. After LogicMonitor, David did advisory work for Inverness Graham as they acquired Corsica Technologies. David joined Corsica as CRO and played a key role in their growth and acquisition of four other MSPs. David joined Perch Security in 2020 helping them continue their period of rapid growth. Perch sold to ConnectWise, a Thoma Bravo company, at the end of 2020. David has extensive experience in high growth companies, has been involved in three successful exits, and seven private equity backed acquisitions. Connect with David: LinkedIN: https://www.linkedin.com/in/davidpowellbham/ Website: https://www.prodoscore.com/
Jay McBain is considered one of the top analysts and futurists. His work predicating trends and needs has been considered critical to many in the tech world. Even he is seeing accelerated change in the world of business from the predictions he made several years ago. The pandemic accelerated the way we transact business from both sides of the table. On this episode Jay and I talk about the keys to a a business that can grow, think customer obsessive. We also discuss how the shift from indirect buying, think cars at dealerships, to direct buying, think Netflix and Casper mattresses, is fueling the current and future economies. Jay also shares how your business can start looking into your future right now using a process called journey mapping. Jay leads Forrester's research and advisory for global channels, alliances, and partnerships. He focuses on B2B marketing in the age of the customer; understanding and navigating the complexity of multiple routes to market; ensuring contextual and relevant content to accelerate the indirect sales process; and describing the technology infrastructure to build and support channel relationships. His background is in channel leadership, sales, marketing, and operations, with a specific emphasis on indirect sales strategy/execution, covering multiple industries, segments, and underlying technologies. Jay is renowned for his industry thought leadership and expertise in partner recruitment, development, and acceleration through effective partner coverage, enablement, communication, and incentives. He is an expert in building and leveraging channel communities and one of the global leaders in social media, partner marketing automation, and other indirect growth strategies. Jay provides research, advisory, and consulting to companies ranging from Fortune 100 vendors to startups on the entire scope of their channel and alliance strategies. He is a contributing author and has been cited in numerous channel media publications, including Channel Reseller News (CRN), ChannelPro, ChannelE2E, The VAR Guy, MSPMentor, Channelnomics, Computer Dealer News (CDN), Australia Reseller News (ARN), eChannelNews, Business Solutions Magazine, ChannelLine, ChannelInsider, SearchITChannel, Redmond Channel Magazine, Vertical Systems Reseller, Channel Buzz, and SMB Nation. He also maintains a popular blog on channel trends. Jay is based in Florida but advises vendors, distributors, and partners around the world.
NEED AN EXTRA NUDGE TO JUMP INTO IOT MANAGED SERVICES? If you’re still waiting to jump into IoT managed services, this episode of IoT Playbook may be the one that finally pushes you into the deep end. In this episode, I interview Jay McBain, the principal analyst at Forrester Research of Channel Partners and Alliances. Jay speaks at over 50 technology events each year and has covered IoT extensively. He claims that IoT products and services present the greatest opportunity in the history of the channel. Jay has studied dozens of channel partners who are already generating millions of dollars of revenue and he believes we’re just starting the phase of rapid adoption of IoT products and services. There are 35 million niche markets that a channel partner can pursue, so there’s plenty of opportunities to create your own future with very little competition. Head on over to podcast.iotplaybook.com to check out this episode. And, if you need help launching your IoT managed service, then check out IoT Playbook’s free Offer Builder that will help you find, create, and quickly launch your IoT products or managed services. You can find IoT Playbook’s free Offer Builder at go.iotplaybook.com/offerbuilder What You Will Learn: Jay’s story and how he became so focused on the channel Why IoT products and services present the greatest opportunity in the history of the channel How channel partners have jumped into the market and driven managed services opportunities (with examples) The transformation from channel partner to vendor (with examples) Current trends in IoT and predictions for 2020 podcast.IoTplaybook.com/podcasts/iot-products-jay-mcbain/ IoT is Here to Stay Jay McBain is an analyst who focuses on channels, partnerships, and alliances. He is constantly looking at the future of channels and takes a unique stance on IoT products because they are facilitating major advancements in the channel space. Jay works in twenty-seven different industries, which gives him a broader scope of the nuanced trends and opportunities being driven by IoT. For partners, vendors, and audience members alike, channels are an integral part of doing business and IoT continues to make them better. The Largest Opportunity for the Channel Jay thinks that IoT is going to represent the largest opportunity for the channel because unlike AI, IoT products are here NOW. Partners are using IoT to do multi-million dollar deals, and we are starting to see how IoT is being integrated with other industries, what solutions are working, and how the services can be replicated. This is not a matter of speculation or projection; this is happening right now. There are proven results, frameworks, and business models that mitigate the risk and open the door to anyone who is willing to put in the legwork and win business. Endless Opportunities in IoT Every company in every industry is taking a tech-centric approach. The subscription culture is dominant, and limitless opportunities for IoT products and services are available to anyone who wants a piece of the nearly $500B industry. The entire future of channels is based on working with partners because the consumer buying journey has changed. Partners are becoming tech companies themselves. So if you can show up as both a service company and a product, you double your chances of being found by the customer. This period of rapid transformation is the perfect time to jump into IoT, so stop waiting and join the movement. About Jay McBain Jay leads Forrester’s research and advisory for global channels, alliances, and partnerships. He focuses on B2B marketing in the age of the customer; understanding and navigating the complexity of multiple routes to market; ensuring contextual and relevant content to accelerate the indirect sales process; and describing the technology infrastructure to build and support channel relationships. His background is in channel leadership, sales, marketing, and operations, with a specific emphasis on indirect sales strategy/execution, covering multiple industries, segments, and underlying technologies. Jay is renowned for his industry thought leadership and expertise in partner recruitment, development, and acceleration through effective partner coverage, enablement, communication, and incentives. He is an expert in building and leveraging channel communities and one of the global leaders in social media, partner marketing automation, and other indirect growth strategies. Jay provides research, advisory, and consulting to companies ranging from Fortune 100 vendors to startups on the entire scope of their channel and alliance strategies. He is a contributing author and has been cited in numerous channel media publications, including Channel Reseller News (CRN), ChannelPro, ChannelE2E, The VAR Guy, MSPMentor, Channelnomics, Computer Dealer News (CDN), Australia Reseller News (ARN), eChannelNews, Business Solutions Magazine, ChannelLine, ChannelInsider, SearchITChannel, Redmond Channel Magazine, Vertical Systems Reseller, Channel Buzz, and SMB Nation. He also maintains a popular blog on channel trends. Jay is based in Florida but advises vendors, distributors, and partners around the world. How to contact Jay McBain: https://go.forrester.com/ @forrester https://www.linkedin.com/company/forrester-research/ More IoT Playbook Resources: Learn How to Get Started With This Free Online Class: www.freeiotclass.com IoT Playbook’s free Offer Builder: myDevice webinar replay
Have you been interested in IoT, but not sure how to make money with it? A few months back I recorded a conversation with Luis Alvarez, an IT business owner, who let me in on his secret recipe for making money with IoT. He shares how he stumbled onto the opportunity, perfected it, and then shares three IoT managed services that are making him over 7-figures of recurring revenue right now. These are IoT managed services you can and should be selling right now in any market. In fact, my conversation with Luis is the reason I decided to launch IoT Playbook, a new podcast designed for technology business owners to help them grab their share of this $500B IoT managed service opportunity. So, if you’ve ever wondered how to make money with commercial IoT or, if you’re an IoT vendor who wants to build out a channel, then go to freeiotclass.com, where I’ll show you the actual Playbooks, IoT managed service providers, like Luis Alvarez, are using to make 7-figures or more recurring revenue right now. What You Will Learn: How angry seniors helped him Luis discover an IoT How Luis was able to sell an IoT monitoring & alert service to 189 clients that generates nearly $98k in MRR. How Luis sells a real-time alerts system to his banking clients using the same platform How Luis sells a video management service to his Cannabis clients and how How to profit from highly regulated industries. Beyond Traditional MSPs Luis Alvarez is the owner of Alvarez Technology Group, an MSP that serves around 200 clients. The company specializes in the agribusiness and cannabis industries and built its reputation working with PCs and servers. However, Luis saw an opportunity that was hiding in plain sight. As you know, MSPs are traditionally focused on the hardware and devices that users need to do their work. But what about the networks behind all of that? Integrated network monitoring was a service that most MSPs were not offering, so Luis capitalized on the deficiency. Network Monitoring As it turns out, there is a lot of money to be made monitoring those networks. So, Alvarez Technology Group began offering the service on a whim when one of its clients was called about persistent WiFi issues. Despite the fact that network monitoring was not on the menu, Luis accepted the challenge without hesitation. He came up with a number on the spot and designed the entire program around a price point of $480/mo. Now, it is a flagship package that turns up an additional $1M in revenue each year. Save Money and Increase Revenue There is a lot of technology beyond traditional RMM tools. But most of it is not good for managing IoT. So, once Luis found a capable tool that fit his needs, he could collect a staggering amount of information. Luis’ team deploys the tool, maps out the network, and identifies all of the devices to make sure they are properly configured. After that, they can see everything that is happening on the network. That means troubleshooting faster, solving network problems more efficiently, and rolling fewer trucks with quicker turnaround time. The new process enables them to upsell current clients and increase their offerings to new ones. In booming industries like agribusiness and cannabis, there is a significant focus on automation. But they rely more heavily on tablets, camera systems, and other technology than they do on PCs and servers. Alvarez Technology Group is meeting that shift in demand head-on. And they are helping progressive businesses integrate their network and technology management into one program. About Luis Alvarez In less than a decade, Luis Alvarez has grown the Alvarez Technology Group, Inc. (ATG) from a small two-person consultancy to the premier information technology (IT) solutions provider on the California Central Coast, delivering IT services to more than 200 companies throughout the state. A visionary who never shies away from exploring exciting new technologies that might give his clients a competitive advantage, Luis specializes in working with executives and managers of small- and mid-sized businesses, sharing his expertise by advising them on trends, analyzing their systems for improved performance and planning how IT can help achieve their business goals. Luis is considered an expert in business process flow and the integration of IT for maximum profitability. He led the industry towards a managed services model, an operational strategy that allows ATG to offer continuous monitoring and management of client IT infrastructure at an affordable price point. Luis designed the iTeam service delivery system based on this managed services model. Luis has lived and worked in the Monterey Bay area since 1986, after 21 years of combined active and reserve duty with the United States Air Force. While in the Air Force, he served in various command positions including the Air Force Information Warfare Center/Air Force Computer Emergency Response Team (AFIWC/AFCERT) and the Defense Intelligence Agency. Luis has been received numerous accolades and awards, most notably landing on the MSPMentor 250 list every year since its inception as well as leading the company to an appearance on the Inc. 5000 Fastest-Growing Private Companies list in 2011. He also recognized as a community leader, serving on the board of numerous non-profits, including the Monterey Jazz Festival, the Rotary Club of Salinas and the Monterey Bay Area Chapter of the American Red Cross. How to contact Luis Alvarez: https://www.alvareztg.com/ Twitter: @Alvareztg Resources From Mark Smith www.freeiotclass.com
MSP Jamie Warner outlines the strategies he used to grow eNerds into a MSPmentor 501 company for seven years running. It all comes down to what Jamie calls the Pyramid for MSP Success.
Today on NCIA Bethany is joined by Eric Schlissel President and CEO, GeekTek - Modern Managed IT and Data Security Services. Eric’s strong leadership and technical expertise propels GeekTek past the boundaries of a traditional IT service provider. GeekTek has a security-first approach to computing, focusing on elevating clients’ use of technology while navigating the ever-changing landscape. Eric cares deeply about the culture at GeekTek and leads by example based on longstanding guiding principles: Being Flexible, Listening and Asking, Building True Partnerships and Doing the Right Thing. Widely recognized as a thought leader in the IT industry, Eric has been featured on the cover of ChannelPro and as a subject matter expert in Strafford’s mobility webinar series. Eric has been a finalist for the Los Angeles Business Journal CIO Awards and has been quoted in The LA Times, Wired, CIO Magazine, ChannelPro, InformationWeek, InfoWorld, PC World and other news outlets. GeekTek has been consistently ranked among the top providers globally by MSPMentor, CRN and Channelnomics.
What is the first step in creating compelling content? How do you write that hook that gets your client or prospect to open your email and buy, register, click or forward your email? How do you get them to READ and take action? Content marketing has become very big very fast yet most of us don't have a clue how to leverage it properly to be effective. I knwo myself I have sent many emails and gotten no response. Yet I have also sent emails that convert. My guest today is an expert at writing content that converts. How do I know? Because people keep hiring him tow write their content over and over and over again. They would not do that if they did not see a return on their investment hiring him. Howard M. Cohen will share how you can begin to write copy that converts using three simple tips. My favorite is the one about writing with your ear. Intrigued? Take a listen and share your new copy with us! Senior Resultant Howard M. Cohen is a 30+ year executive veteran of the Information Technology industry who continues his commitment to the channel as writer, presenter, and advisor to many channel partners, ISVs, MSPs, CSPs, manufacturers, distributors and more. He is also featured regularly on such IT industry publications as The Dell/Microsoft Migration Expert Zone, Channel Insider, Insight ON Service Providers, Redmond Channel Partner Channel Partner magazine, and MSPMentor. Howard’s commitment to the IT industry community includes service on many vendor advisory panels including the Apple, Compaq, HP, IBM, and NEC Service Advisory Councils, the Ingram Micro Service Network board and as a U.S. Board member of the International Association of Microsoft Channel Partners. Howard is a frequent speaker at IT industry events that include Microsoft’s WorldWide Partner Conference, Citrix Synergy/Summit, ConnectWise IT Nation, ChannelPro Forums, Cloud Partners Summit, MicroCorp One-On-One, and CompTIA ChannelCon. He also hosts and presents webinars and eSeminars for QuinStreet, UBM and others. He refers to himself as a “Senior Resultant” because he has always understood that we are all measured only by our results. Connect with Howard at hmc@hmcwritenow.com and review his portfolio at www.hmcwritenow.com.
How to Build a Successful Channel. Jay McBain is an accomplished speaker, author and innovator in the IT industry. Named to the Top 40 Under Forty list by the Business Review, Top 20 Global Channel Visionary by ChannelPro, #19 Newsmaker by CDN Magazine, Top 50 Global Channel Influencer by Penton, Top 100 Most Respected Thought Leader by Vertical Systems Reseller Magazine, member of Global Power 150 by SMB Magazine, and the Top 250 Global Managed Services Executives by MSPmentor. Jay is often sought out for keynotes, consulting, thought leadership and industry guidance. He has spent his 22 year career in various Executive sales, marketing, channel and strategy roles within IBM, Lenovo and Autotask. Most recently, as the Co-founder and CEO of ChannelEyes, he led a startup that disrupted the social, mobile and predictive analytics software industry for channel programs. Jay currently serves as Chairman emeritus of the CompTIA Vendor Advisory Council and Managed Services Community. He is a Board member of the Channel Vanguard Council, Ziff Davis Leadership Council, and CRN Channel Intelligence Council. As a futurist, and long standing member of the World Future Society, Jay is a recognized expert in the future or partnering and the study of emerging computing models. An avid blogger, community and social media expert, Jay has developed an innovative “dandelion marketing” approach engaging in a wide range of communities across hundreds of groups around the world. He has lived in Calgary, Winnipeg, Toronto, Raleigh, and Albany, New York. He actively gives back to the community and has been on the board of the United Way, National Cristina Organization and Junior Achievement. Specialties: Technology Futurist, Channel Management and Strategy, Sales Leadership and Coverage, Community and Social Media, Data Analytics, Cloud Computing, and Managed Services. Contact Jay: Web: http://www.jaymcbain.com Twitter: @jmcbain Contact Avrohom: Web: http://www.simiplex.com Email: avrohomg@simiplex.com Twitter: @avrohomg Phone: +1 (845) 418-5340 SimiPlex Technologies helps companies increase their revenues and market share by leveraging our human to machine (H2M) communications platform to make chatting with smart devices as easy as chatting with friends. For example, with our intelligent IoT messaging, Smart Kitchen Commerce users would be able to shop from anywhere on their favorite communications platforms — including SMS, email, social media, messaging, and chat channels — without having to download a separate app! SimiPlex Technologies provides you with the latest state of the art technology so that you can remain ahead of the competition and focus on doing what you do best, which is running your business, without worrying about your IoT devices. Learn more about SimiPlex Technologies here: http://www.simiplex.com See how intelligent IoT Messaging lets you talk to your devices. Click here for a demo: http://demo.unifiedinbox.com/ Struggling with IoT? Don’t know what your strategy should be, or not seeing the business results you need from your current strategy? Schedule an IoT Workshop for your team today! Half-day and full-day sessions are available, customized to your specific needs to help you to achieve your business’ objectives with the IoT best practices for the smart home, smart enterprise, and smart city solutions being implemented by top global companies and government agencies right now in Singapore, Dubai, and Germany. For more information, or to book your 2017 IoT Workshop in Israel, Canada, or the US, contact avrohomg@simiplex.com.
Protecting computer data is an essential part of a business continuity plan. Dennis Zink interviews David Spire, President and CEO of United Systems, Inc. David has been named to the 2013 SMB 150, a listing of the top 150 worldwide SMB IT channel influencers, and United Systems was listed in the 2013 MSPmentor 100 Small Business Edition, the 2013 MSPmentor 501 Global Edition, the 2013 CRN Next-Gen 250 and the Tampa Bay Business Journal's List of the Top 25 Largest Managed IT Service Providers. David can be reached at 941-721-6423, via email at david@unitedsystemsinc.com, or you can find out about the services his company provides at www.unitedsystemsinc.com