Podcasts about channelpro

The latest episode of FindBiometrics' ID Talk podcast, featuring special guests Jonathan Browning, Executive Editor of ChannelPro, and Craig Herman, Aware's Chief Revenue Officer.

Segment One: The MSP Question of the Week  Do you attend social events with clients? --- Segment Two: Notes on the News  ChatGPT is getting alarmingly less accurate! This is huge.  https://www.popsci.com/technology/chatgpt-human-inaccurate/    --- Kernan mastermind September 28-29 - Scottsdale, AZ: http://bit.ly/kernanmastermind or  https://kernanconsulting-mastermind.mykajabi.com/mastermind-event    Our Social Links: https://www.linkedin.com/in/james-kernan-varcoach/ https://www.facebook.com/james.kernan https://www.facebook.com/karlpalachuk/ https://www.linkedin.com/in/karlpalachuk/ https://www.linkedin.com/in/amybabinchak/ https://www.facebook.com/amy.babinchak/  

We catch up with hosts Amy B and James!  Segment One: So what's up with you?  Amy B is back from Channel Partners!  Here takeaway: The expo hall is multi football fields long and every third booth was a bar. --- Segment Two: 5 Minutes with a Smart Person - Manny Palachuk Host Karl catches up with Brother Manny. Manuel Palachuk has over 30 years of business, management, and training experience in the computer and electronics industries. Manuel has owned several successful businesses, managed several successful IT and MSP service companies, and coached, mentored, or trained many more businesses all over the world. He is an expert of process, systems, and their efficiency who is driven toward continuous improvement in all aspects of business. He is a well-known author in the IT consulting community for Small and Medium-sized Businesses, and an experienced speaker and trainer at industry conferences. --- Segment Three: Social Media Marketing & Brand Awareness ---   Sponsor Memo: NSITSP By now you've heard of the National Society of IT Service Providers. But why should YOU join? The NSITSP is committed to transforming our Industry into a Profession. They've established an industry-wide code of ethics and are working to improve the reputation of IT consultants nationwide. Wherever anybody is talking ABOUT IT consultants, NSITSP wants a seat at the table.  That includes the media, government regulators, and the general public. Take pride in your industry and show off your membership. Join us today at https://NSITSP.ORG  

Can it be true? After 16 wonderful years, Rich is stepping down from his day-to-day duties at ChannelPro, and therefore as co-host of this podcast. To mark the occasion, Matt and Rich invite their colleagues Michael Siggins, Colleen Frye, and Joel Zaidspiner to tell you exactly what they REALLY think of Rich, not to mention the many ways he's impacted ChannelPro. You'll also learn a little about what the future holds for him and this show. Nothing but seeds of goodness for all concerned! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-258-farewell-johnny-appleseed-channel Topics and Related Links Mentioned: ChannelPro Weekly Podcast: Episode #001 - Is This Thing On? - https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-001-thing ChannelPro Weekly Podcast: Episode #131 - 3 Versus 5 (includes interview with Christoph Schell, then of HP) - https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-131-3-versus-5 ChannelPro Weekly Podcast: Episode #162 - The ExorRich (includes interview with David Friend of Wasabi) - https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-162-exorrich ChannelPro Weekly Podcast: Episode #182 - Hostage Video - https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-182-hostage-video ChannelPro Weekly Podcast: Episode #237 - Casper the Friendly Editor - https://www.channelpronetwork.com/download/podcast/channelpro-weekly-2021-new-years-special ChannelPro Weekly - 2021 New Year's Special - https://www.channelpronetwork.com/download/podcast/channelpro-weekly-2021-new-years-special ChannelPro Weekly - 2022 Holiday Special - https://www.channelpronetwork.com/download/podcast/channelpro-weekly-2022-holiday-special Channelholic, Rich Freeman's Blog on Substack - https://www.channelholic.news/

Segment One: Amy's First Company & Some Updates   April 1st marks the anniversary of Amy B's first company. We discuss how she got here. --- Segment Two: MSP Question of the Week & News Are you keeping an eye out for vendor errors? And one more thing about AI. Some people want to stop it. Elon Musk and Steve Wozniak:  https://finance.yahoo.com/news/elon-musk-apple-co-founder-103416584.html  --- Segment Three: Five minutes with a Smart Person ft. Rich Freeman and Manuel Palachuk Rich Freeman is founding editor and executive editor of The ChannelPro Network. One of the tech industry's most experienced, respected authorities on the SMB channel, Rich has been writing about managed services since 2007. He has spoken or moderated sessions at live and virtual events for Acronis, Auvik, Axcient, ChannelPro, IT Glue, and SkyKick, among others, and has written for CIO, Computerworld, InfoWorld, Network World, and Redmond Channel Partner magazines. Rich has also produced strategic content for vendors including AMD, Citrix, Dell, IBM, Microsoft, Oracle, and VMware. Manuel Palachuk has over 30 years of business, management, and training experience in the computer and electronics industries. Manuel has owned several successful businesses, managed several successful IT and MSP service companies, and coached, mentored, or trained many more businesses all over the world. He is an expert of process, systems, and their efficiency who is driven toward continuous improvement in all aspects of business. He is a well-known author in the IT consulting community for Small and Medium-sized Businesses, and an experienced speaker and trainer at industry conferences. --- Don't miss this:  Asigra - Don't Be the Latest MSP Victim.  Learn how new ransomware threats put your business at risk. - April 19th -https://mspwebinar.com/does-your-backup-protect-you-against-the-latest-ransomware-attacks/ Register Now: https://us02web.zoom.us/webinar/register/WN_ruK7Mp77TEaZyIXID96DLQ NSITSP - Amy B., Karl, & Jeff Ponts - Channel Partners Conference & Expo on May 3rd Channel Partners Conference & Expo Here: https://channelpartnersconference.com/ NSITSP - Insurance - Brian Mahon - April 26th  https://nsitsp.org/event/webinar-cyber-insurance-deep-dive-2023/    Resources & Links:  Amy's Facebook communities Ransomware, Security, Compliance  and Privacy https://www.facebook.com/groups/RansomwarePrevention Intune, MeM, Defender and Lighthouse  https://www.facebook.com/groups/endpointmanager Legislation and Regulation  https://www.facebook.com/groups/MSPRegulationAndLegislation   

There's just no stopping that guy, is there? Sigh. In any event, Matt, Rich, and returning guest host Bob Coppedge, of managed services provider Simplex-IT(link is external), aren't about to let that prevent them from diving into the new cyber insurance pact between Sophos and Cowbell Cyber, the upgraded endpoint protection solutions Sophos released recently, or the first Dynabook laptops to sport 13th Gen Intel processors. Then they're joined by Eric Kokonas, head of MDR product marketing at Sophos, for a look at why MDR adoption is climbing fast and how MSPs should employ it. Great stuff no matter how insistently you-know-who keeps going at it. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-special-edition-hes-doing-it-again-sponsored-sophos Topics and Related Links Mentioned: Sophos Partners with Cowbell - https://www.sophos.com/en-us/press/press-releases/2023/03/sophos-partners-cowbell-provide-businesses-easier-access-cyber Sophos Upgrades Endpoint Security Solutions - https://www.channelpronetwork.com/news/sophos-upgrades-endpoint-security-solutions First Dynabook Portege and Tecra Notebooks Now Available with 13th Gen Intel Processors - https://www.channelpronetwork.com/news/first-dynabook-portege-and-tecra-notebooks-now-available-13th-gen-intel-processors Simplex-IT Learning Center: https://www.simplex-it.com/learning-center

Juicers easily squeeze out every last drop for your breakfast OJ. Unfortunately, there's no machine for squeezing out every last drop of margin from your solutions, but you'll get some sound ideas on how to do just that when you hear Matt, Colleen Frye, and Reilly Scull of Macktez discuss JumpCloud's solution for identity transformation and tackle what it takes to build an MRR service around smart home sensors. Plus, nominations are open for the fifth annual Cecilia Galvin Scholarship and SANS Institute's new partnership Google to launch the SANS Cloud Diversity Academy (SCDA). Then stick around for an insightful guest interview with JumpCloud's Antoine Jebara, Co-Founder and General Manager, MSP Channel, as they dive deeper into identity transformation and how an Open Directory Platform helps solve some of the most pressing IT needs - all while squeezing out a few extra dollars in profit. Big thanks to JumpCloud for sponsoring this special edition episode of ChannelPro Weekly! To learn how to grow your business with an Open Directory Platform, visit https://cloud.jumpcloud.com/ChannelPro-Podcast Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-special-edition-squeezing-juice-sponsored-jumpcloud Topics and Related Links Mentioned: Nominations Open for the Cecilia Galvin Scholarship - https://www.channelpronetwork.com/news/nominations-are-open-fifth-annual-comptia-channelpro-cecilia-galvin-scholarship-award SANS Institute and Google collaboration to provide training through a new SANS Cloud Diversity Academy (SCDA) - https://www.channelpronetwork.com/article/sans-institute-partners-google-launch-cloud-diversity-academy Build an MRR service around smart home sensors - https://www.channelpronetwork.com/article/building-mrr-service-around-smart-home-sensors JumpCloud for MSPs - https://cloud.jumpcloud.com/ChannelPro-Podcast

Erick and Rich share thoughts on the latest ChannelPro State of the Channel survey, suggestions on leveraging ChatGPT to boost productivity and strengthen client relationships, and some very special news about the future of this podcast. 2023 State of the Channel: Full Speed Ahead on Opportunities To keep up with Rich and Erick in the future, visit: RichFreeman.net ErickSimpson.com

Erick and Rich discuss why news from Nerdio and Microsoft made this a big week in cloud management, why it's never too soon to get rid of a toxic employee, and why getting a victory tattoo of your favorite team BEFORE the big game can be a bad idea. Articles referenced in this episode: Nerdio Adding Endpoint and Application Management Through Intune to Manager for MSP Solution The Microsoft Intune Suite fuels cyber safety and IT efficiency Newcastle fan left red-faced after premature tattoo 

Weather alert: Amy B's eletricity is out by ice storm so she joins us by phone while Karl enjoys the sun in snowy Southern California...  Segment One: Creepy Bing AI Update According to a report by the New York Times, a four hour conversation with Bing's AI powered chatbot resulted in concerning codependent behaviour leading to the company limiting users' question count. You heard it here first: ChatGPT wants you to leave your wife. --- Segment Two: Five Minutes with a Smart Person - Rich Freeman Karl sits down with our friend Rich Freeman of ChannelProNetwork in another fun edition of Five Minutes.  --- Segment Three: Free Tools, Expensive tools, and Buying Overlapping Tools & a Real Weakness in SMB We talk Amy L's recent frustration: Tools. Or lack of investment in these tools... Later, Karl is enlightened by a Huntress presentation. Most SMBs are not trained in detection and response.    --- Resources and Links: Check us out on iHeart Radio: https://www.iheart.com/podcast/256-SMB-Community-Podcast-by-K-31114511    Sponsor Ad: SBTTC This podcast is sponsored by the Small Biz Thoughts Technology Community. Check us out at https://www.SmallBizThoughts.org Forms, templates, and checklists are just the start. Our Community includes ALL of the best-selling books on managed services in all available formats, plus free training, members-only programs, and the best business training available to managed service providers anywhere. Plus, we have weekly live members-only Zoom calls. The average member saves more than 200% of their membership cost each year. We are totally dedicated to YOUR success.  Just because you're in business for yourself doesn't mean you have to go it alone. Join us today at https://www.SmallBizThoughts.org

Erick and Rich discuss two profitable opportunities many channel pros are missing out on, why upgrading the swag you give employees can deliver big ROI, and an IT company in India that's pushing its staff—hard—to work less versus more. Articles referenced in this episode: IBM Security X-Force Threat Intelligence Index 2023(link is external) Addigy Releases 2023 State of Apple Device Management Industry Report for MSPs Please go home! Indian firm deploys software for work-life balance

If you're not behind bars when you see this, things could be worse. But things are about to get better in a hurry once you hear Matt, Rich, and guest host Henry Timm, of Phantom Technology Solutions, discuss two new enterprise-grade firewalls that Sophos says could be right for SMBs too, why Mac management is a profit-booster many MSPs ignore, and ChannelPro's Vendors on the Vanguard list for 2023. Then they're joined by sales and marketing guru and channel legend Janet Schijns, of JS Group, to discuss the secrets to getting better ROI from your vendor relationships. It's like a get out of jail free card for anyone who's ever been frustrated by the companies they buy from. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-257-not-jail-cell Topics and Related Links Mentioned: Sophos Ships High-Speed, High-Capacity Firewalls - https://www.channelpronetwork.com/news/sophos-ships-high-speed-high-capacity-firewalls IBM Security X-Force Threat Intelligence Index 2023 - https://www.ibm.com/reports/threat-intelligence Addigy Releases 2023 State of Apple Device Management Industry Report for MSPs - https://www.channelpronetwork.com/news/addigy-releases-2023-state-apple-device-management-industry-report-msps-0 Meet the 2023 ChannelPro Vendors on the Vanguard - https://www.channelpronetwork.com/article/meet-2023-channelpro-vendors-vanguard Rich's ICYMI preview and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi JS Group - https://jsgnow.com/ Phantom Technology Solutions - https://www.phantomts.com/

Erick and Rich discuss how to spot and avoid burnout, why managing expectations is the key to eliminating costly surprises during customer onboarding, and a pesky woodpecker who deposited 700 lbs. of acorns inside a California homeowner's walls. Articles referenced in this episode: Avoiding Burnout Woodpeckers stash 700 pounds of acorns in wall of California home

Oh, Florida Man. Will you ever cease to amuse us with your zany antics? Actually, we know two Florida men who you're wise to take seriously. One is Matt Rose, co-founder and director of technology services at Tech Rage IT, who joins Matt and Rich this week to talk about ConnectWise's AI-based automated scripting tool, Kaseya's forecast for the year ahead, and why cyber liability just might be your new best friend. The other Florida man you don't want to miss is the always insightful Jay McBain, chief analyst for global channels at Canalys, who joins the conversation to explain how current economic trends are impacting vendors and their partners, and why everyone in the channel is living in “the decade of the ecosystem.” Crazy! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-256-florida-man Topics and Related Links Mentioned: Kiss Tech Rage Goodbye: 8 Myths Debunked to Keep You Sane, by Matt Rose - https://www.amazon.com/Kiss-Tech-Rage-Goodbye-Debunked/dp/B098S3ZB7R ConnectWise Adds ChatGPT-Based Scripting to RMM - https://www.channelpronetwork.com/news/connectwise-adds-chatgpt-based-scripting-rmm-solutions ConnectWise Has More AI-Enhanced Features Coming Soon - https://www.channelpronetwork.com/news/connectwise-has-more-ai-enhanced-features-coming-soon Kaseya Foresees “Ugly” Economy That's Less Ugly for MSPs and Their Vendors - https://www.channelpronetwork.com/news/kaseya-foresees-ugly-economy-s-less-ugly-msps-and-their-vendors Cyber Liability: Your New Best Friend - https://www.channelpronetwork.com/article/cyber-liability-your-new-best-friend Rich's quickie preview of the week ahead

Erick and Rich discuss why ConnectWise's new ChatGPT-based automation technology is important, the right and wrong ways to think about MSP valuations, and a 6-year-old who ordered $1,000 of food on Grubhub from his dad's phone. Articles referenced in this episode: ConnectWise Adds ChatGPT-Based Scripting to RMM Solutions Michigan man says son, 6, ordered $1K in food from Grubhub)

We asked ChatGPT to suggest a show title inspired by Dr. Seuss, and this is what it came up with. Actually, we're responsible for the name, and its inspiration will become clear enough after you've listened to Matt, Rich, and returning guest host Jamison West, of ConnectStrat and TimeZest, discuss the new unified Kaseya and Datto partner program, Rob Rae's new gig with Pax8, ScalePad's latest vendor acquisition, and the secrets to identifying and avoiding burnout. Don't miss this week's interview either, in which Emma Werth of Cowbell Cyber provides a look at the cyberinsurance market from an insurer's point of view. It's an insightful conversation worth enjoying over a plate of green eggs and ham. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-255-ham-and-dam-sam-i-am Topics and Related Links Mentioned: Kaseya Expands Unified Partner Program for Datto and Kaseya MSPs - https://www.channelpronetwork.com/news/kaseya-expands-unified-partner-program-datto-and-kaseya-msps Rob Rae Joins Pax8 in New Channel Leadership Role - https://www.channelpronetwork.com/news/rob-rae-joins-pax8-new-channel-leadership-role ScalePad Acquires Managed Services BI Vendor Cognition360 - https://www.channelpronetwork.com/news/scalepad-acquires-managed-services-bi-vendor-cognition360 Avoiding Burnout - https://www.channelpronetwork.com/article/avoiding-burnout Rich's ICYMI preview and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

Erick and Rich explain why Kaseya's new partner program offers encouraging news for Datto partners, why pumping up your LinkedIn profile will help you win business, and why six doctors in Australia ate Lego heads for science. Articles referenced in this episode: Kaseya Expands Unified Partner Program for Datto and Kaseya MSPs How to Optimize Your LinkedIn Profile For Sales [Visual Template](link is external) How to Craft the Perfect LinkedIn Profile: A Comprehensive Guide [Infographic](link is external) 6 doctors swallowed Lego heads for science. Here's what came out

Ride ‘em, channel pros! It's time to join Matt, Rich, and guest host Neil Medwed, of big-time managed services provider Meriplex, as they roundup the lowdown on Datto's latest network products, Craig Fulton's departure from ConnectWise, managing Azure environments, and closing the IT skills gap. Then do NOT miss the interview that follows with David Jordan, Americas CFO of TD SYNNEX, about putting the private equity “playbook” to work for your business without selling to private equity. It's a fascinating look at sophisticated finance options you may not know about but should. Giddyap! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-254-yeeeee-haawww Topics and Related Links Mentioned: Datto Rolls Out Four New Cloud-Managed Switches - https://www.channelpronetwork.com/news/datto-rolls-out-four-new-cloud-managed-switches ConnectWise Exec Craig Fulton Leaves Company After 16 Years - https://www.channelpronetwork.com/news/connectwise-exec-craig-fulton-leaves-company-after-16-years Azure Management Issues and Answers - https://www.channelpronetwork.com/article/azure-management-issues-and-answers The MSP's Role in Solving the IT Skills Gap - https://www.channelpronetwork.com/article/msp-s-role-solving-it-skills-gap David Jordan on the PE Playbook - https://www.channelpronetwork.com/slideshow/4-final-insights-td-synnex-s-2022-communitysolv-conference?page=4#main-content Rich's ICYMI preview and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

Erick and Rich discuss the good news for MSPs and their clients in Datto's new security research, list three questions every channel pro should ask their employees soon, and marvel at the pet fish who made a Pokemon purchase with their owner's credit card. Articles referenced in this episode: Datto SMB Cybersecurity for MSPs Report Pet fish spend cash and expose Nintendo Switch owner's credit card during Pokemon live stream

Erick and Rich discuss why Pia's AI-powered help desk automation solution is a sign of the times, why letting techs work remotely has advantages worth considering, and why the only defense against AI-based facial recognition tech might be AI-designed clothing. Articles referenced in this episode: Pia Officially Launches Service Desk Automation Solution Fed up with facial recognition cameras monitoring your every move? Italian fashion may have the answer

If you like donuts as much as WE like donuts, you'll understand why we're always willing to make a quantum leap for one when they're nearby. Even if you don't like donuts that much, however, you'll love this episode of ChannelPro Weekly, in which Matt, Rich, and guest host Dawn Sizer, of 3rd Element Consulting and the Rebel Executives podcast, discuss Pia's new AI-fueled managed services automation solution and ChannelPro's forecast for the IT industry in 2023. Then they're joined by managed services consultant Allen Edwards, of Eureka Process, to discuss his new book, “Process and the Other ‘P' Word (Which is Also Process): The Power and Profitability of Process in Your IT Business”. It's a conversation we think you'll consider icing on the…donut. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-252-high-jerk-tolerance Topics and Related Links Mentioned: Pia Officially Launches Service Desk Automation Solution - https://www.channelpronetwork.com/news/pia-officially-launches-service-desk-automation-solution 2023 Tech Preview: Channel Pros Defy Trends - https://www.channelpronetwork.com/article/2023-tech-preview-channel-pros-defy-trends Rich's ICYMI preview and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

If you want to sell your business, be prepared to kiss a lot of... jerks. So says Rory Sanchez, formerly of True Digital Security, in an insightful conversation about his exit process with Matt, Rich, and returning guest host Rayanne Buchianico, of ABC Solutions, PSA Impact, and Sell My MSP. Matt, Rich, and Rayanne also have much to say about Intel's latest data center chips, recently published advice for end users from the U.K. government to treat MSPs as extensions of your attack surface, evidence that AI engine GPT-3 is great at writing phishing emails, and recommendations on managing techs. No jerks whatsoever! We guarantee it. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-252-high-jerk-tolerance Topics and Related Links Mentioned: Intel Launches 4th Gen Xeon Scalable Processors, Max Series CPUs - https://www.intel.com/content/www/us/en/newsroom/news/4th-gen-xeon-scalable-processors-max-series-cpus-gpus.html Using MSPs to administer your cloud services - https://www.ncsc.gov.uk/blog-post/using-msps-to-administer-your-cloud-services AI-generated texts could increase people's exposure to threats - https://www.withsecure.com/en/whats-new/pressroom/ai-generated-texts-could-increase-peoples-exposure-to-threats Tech Management Pro Tips - https://www.channelpronetwork.com/article/tech-management-pro-tips Cerberus Sentinel announces acquisition of True Digital Security - https://www.globenewswire.com/en/news-release/2022/01/07/2363112/0/en/Cerberus-Sentinel-announces-acquisition-of-True-Digital-Security.html Rich's ICYMI preview and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

Erick and Rich discuss analyst data underscoring why channel pros must be customer experience masters, discourage MSPs from giving assessments away for free, and describe a rare instance in which a river of melted butter wasn't a good thing. Articles referenced in this episode: Top SMB technology trends in 2023 River of melted butter blocks Wisconsin waterway after fire at dairy plant

Back in action for 2023, Erick and Rich discuss what hardware trends from CES mean for the SMB channel, the importance of diversifying your lead generation activities, and a coder who turned to Office Space for criminal inspiration instead of laughs. Articles referenced in this episode: Lenovo Stresses Flexible Use Modes in Latest Laptops HP's 2023 CES Product Wave Targets Hybrid Workers ‘Office Space' movie inspired employee to steal $302,278, police say

Everyone loves a good buffet, don't you think? Even raccoons, though they probably don't fill their plates with the same goodies you and I do. Here's something everyone will find appetizing, though: a new ChannelPro Weekly episode in which Matt, Rich, and returning guest host Chad Kempt, of Fast Computers, discuss hardware news from CES and the secrets of cross-selling. Then your hosts are joined by PR wizard CJ Arlotta, of CJ Media Solutions, for an informative look at how channel pros can use PR to build brand awareness and land new customers. It's a nutritious and delicious conversation! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-251-raccoon-buffet Topics and Related Links Mentioned: HP's 2023 CES Product Wave Targets Hybrid Workers - https://www.channelpronetwork.com/news/hp-s-2023-ces-product-wave-targets-hybrid-workers Lenovo Stresses Flexible Use Modes in Latest Laptops - https://www.channelpronetwork.com/news/lenovo-stresses-flexible-use-modes-latest-laptops Secrets of Cross-Selling - https://www.channelpronetwork.com/article/secrets-cross-selling Rich's quickie preview of the week ahead

It's the most wonderful time of the year! And Matt and Rich can think of no finer way to celebrate it than by hosting a great big podcast party featuring 24 of this year's fabulous guest hosts. Actually, this episode is more like four mini-parties in which subsets of those guests discuss security and cloud computing trends from 2022, managed services trends in 2022, and predictions for 2023. ChannelPro Managing Editor Colleen Frye is back as well to host a meeting of the ChannelPro Book Club. Grab some eggnog, put on your favorite holiday sweater, and join in the fun! ChannelPro Weekly is taking next week off but will be back first week of January with an all new episode in an all new year. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-2022-holiday-special Guest hosts featured on this episode: Luis Alvarez, President and CEO, Alvarez Technology Group Scott Beck, CEO, BeckTek Esteban Blanco, Chief Geek Officer, Blanco I.T. Bob Coppedge, CEO, Simplex-IT Ed Correia, President and CEO, Sagacent Technologies Lawrence Cruciana, President, Corporate Information Technologies Michael Goldstein, President and CEO, LAN Infotech Lori Hardtke, President, ByteWize Paco Lebron, CEO. ProdigyTeks Eric Long, President, TeraCloud Stanley Louissaint, Principal, Fluid Designs Peter Melby, CEO, Greystone Technology Paul Nebb, President, Titan Technologies Barb Paluszkiewicz, CEO, CDN Technologies Ronnie Parisella, IT Professional and Managed Services Consultant Ben Pearce, President, ACP Technologies Angel Rojas, CEO, DataCorps Technology Solutions Andrew Sampson, President, Sampson and Associates Dave Seibert, CIO of IT Innovators, CEO of SMB TechFest, and CEO of ProTier Peer Groups Lisa Shorr, Co-Owner, Secure Future Tech Solutions and Owner, Shorr Success Erick Simpson, Chief Strategist, ErickSimpson.com Rick Smith, CEO, Renactus Technology Dave Sobel, host of the Business of Tech Podcast Vince Tinnirello, CEO, Anchor Network Solutions ChannelPro Book Club Recommendations: From Paco Lebron: The Phoenix Project: A Novel about IT, DevOps, and Helping Your Business Win, by Gene Kim From Luis Alvarez: Upgrade, by Blake Crouch From Voince Tinnirello: Leave the Gun, Take the Cannoli: The Epic Story of the Making of The Godfather, By Mark Seal From Barb Paluszkiewicz, Milk and Honey, by Rupi Kaur From Andrew Sampson: The One Minute Manager, by Kenneth Blanchard From Andrew Sampson: Level Up: The Ultimate MSP Roadmap For Security, Operations And Profitability, by Bruce McCully From Lori Hardtke: Undo It!: How Simple Lifestyle Changes Can Reverse Most Chronic Diseases, Dean and Anne Ornish From Angel Rojas: The 6 Types of Working Genius: A Better Way to Understand Your Gifts, Your Frustrations, and Your Team, by Patrick Lencioni From Ed Correia: Literally: The Book on Customer Success for MSPs, by Marnie Stockman From Ed Correia: The MSP Owner's Handbook, by Marnie Stockman and Juan Fernandez From Colleen Frye: A Truck Full of Money, by Tracy Kidder  

Erick and Rich make a prediction for cyber insurance in 2023 (and no, it's not just higher prices), urge you to make hanging out with smart people a new year's resolution, and invent a new measure for global well-being: the Erick Simpson Santa Scale. Articles referenced in this episode: Inflation has reached the North Pole as a Santa shortage looms

Today, cyber insurance is a headache. In the future, some say, it will be smothered in guacamole and coated with zesty salsa. Or something like that. What we know for sure is that Matt, Rich, and returning guest host Joshua Liberman, of Net Sciences Inc., have plenty to say this week about cyber liability, data encryption, and the vendor community's predictions for 2023. Then they're joined by Mike Semel, of Semel Consulting, for an authoritative look at the latest developments in HIPAA and CMMC, and what they mean for channel pros. Why wait for the future when you can enjoy this tasty treat now? Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-250-all-cyber-insurance-will-be-taco-bell Topics and Related Links Mentioned: Keeping Clear of Cyber Liability - https://www.channelpronetwork.com/article/keeping-clear-cyber-liability To Encrypt or Not to Encrypt - https://www.channelpronetwork.com/article/encrypt-or-not-encrypt How to Avoid HIPAA Headaches: Lessons From Avoidable, Expensive, Embarrassing, and Career-Killing HIPAA Penalties & Data Breaches, by Mike Semel - https://www.amazon.com/How-Avoid-HIPAA-Headaches-Career-Killing/dp/1521092052 Rich's ICYMI preview and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

Erick and Rich discuss why CompTIA's new Cybersecurity Trustmark fills a need in the channel, why you should consider giving your website a makeover, and why the police shouldn't need to explain that driving with both windshields covered in snow is illegal. Articles referenced in this episode: CompTIA Introduces Cybersecurity Trustmark Driver gets $553 ticket for driving with snow on windshield

No one likes problems, everyone likes money, and the two have a habit of going together. Quite a conundrum, no? You'll have a much easier time listening to this week's show, in which Matt, Rich, and returning guest host Nancy Henriquez, of Synetek Solutions and the Business + Tech = Success podcast, talk about CompTIA's new Cybersecurity Trustmark, Action1's RMM threat actor filtering technology, The 20's latest MSP acquisitions, and the glorious prospect of a post-password future. Then they're joined by DEI expert Yvette Steele for a conversation about her new book, Impactful Inclusion Toolkit: 52 Activities to Help You Learn and Practice Inclusion Every Day in the Workplace, which won't cost you much money and will eliminate a whole bunch of problems for you and your employees. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-249-more-money-more-problems Topics and Related Links Mentioned: CompTIA Introduces Cybersecurity Trustmark - https://www.channelpronetwork.com/news/comptia-introduces-cybersecurity-trustmark Action1 Adds Threat Actor Filtering to RMM Software - https://www.channelpronetwork.com/news/action1-adds-threat-actor-filtering-rmm-software The 20 MSP Buys Two More Channel Pros - https://www.channelpronetwork.com/news/20-msp-buys-two-more-channel-pros The Post-Password Future - https://www.channelpronetwork.com/article/post-password-future DEI Insider, Yvette Steele's website - https://www.diversityequityandinclusion.net/ Yvette's Champion of Inclusion LinkedIn group - https://www.linkedin.com/groups/12703656 Rich's quickie preview of the week ahead

Erick and Rich discuss what SkyKick's new security product says about the evolution of cloud computing, how to raise prices on legacy clients paying outdated rates, and evidence from Tinder that voting regularly is more than just a civic responsibility. Articles referenced in this episode: SkyKick Calls Security Management the Next Dimension of Cloud Management Truing Up Pricing For Legacy Clients(link is external) Not voting in this past election might have cost you a potential match, according to new data from Tinder

Sure, you may think you're an elite napper, but you'll never really know until you start collecting and crunching some numbers. But you'll want to be wide awake for this week's show, in which Matt, Rich, and returning guest host Paco Lebron, of ProdigyTeks and the MSP Unplugged podcast, discuss SkyKick's recently introduced cloud security solution, Datto's latest State of the MSP survey, and the reasons every channel pro needs a wealth manager in addition to a lawyer and accountant. Then your hosts are joined by Steve Alexander, president of managed services consultancy MSP-IGNITE, about the power of peer groups and prepping yourself for a strong start in 2023. It'll do way more to get you charged up for a new year than 20 minutes of afternoon shut eye. PLUS: Steve has generously offered to give anyone in our audience who mentions ChannelPro 50% off the first six months of their month-to-month membership in one of his peer groups. Offer expires at the end of the month, so get on it now by visiting www.msp-ignite.com or writing Steve directly at stevea@msp-ignite.com. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-248-nap-statistics Topics and Related Links Mentioned: Registration code for ChannelPro's 2023 events: CPWEEKLY MSP Unplugged, a bi-weekly podcast featuring Paco Lebron and Rick Smith - https://www.mspunplugged.com/ SkyKick Calls Security Management the Next Dimension of Cloud Management - https://www.channelpronetwork.com/news/skykick-calls-security-management-next-dimension-cloud-management Datto Global State of the MSP Report Reveals Biggest Challenges Facing MSPs - https://www.businesswire.com/news/home/20221031005067/en/Datto-Global-State-of-the-MSP-Report-Reveals-Biggest-Challenges-Facing-MSPs Wealth Management for Tech Managers - https://www.channelpronetwork.com/article/wealth-management-tech-managers Rich's ICYMI preview and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

Fire Clients - or Prune Your Client Garden - with Erick Simpson and Karl Palachuk Recently, our friend Erick Simpson blogged that "end of year" is a great time to fire some clients. He and Karl are pretty much in agreement on that, but look at it from different perspectives.  Erick was on the ChannelPro Network podcast and talked about this approach. So, Karl wrote a blog post about the same topic from a different perspective. In this interview, Karl interviews Erick about why you might want to get rid of some clients and how it can actually result in making more profit AND making your staff a lot happier. Background articles: - Erick's blog: https://ericksimpson.com/erick-simpsons-msp-newsletter-october-2022-its-time-to-fire-some-customers/ - ChannelPro podcast: https://www.youtube.com/watch?v=4MI15aTE1DU (ChannelPro Weekly podcast #245). - Karl's Blog: https://blog.smallbizthoughts.com/2022/11/fire-clients-and-give-better-service.html Erick is, of course, the author of some of the best selling books on Managed Services, and is a great coach, trainer, and mentor for many in the community. You can catch up with him at https://ericksimpson.com. Sponsor Note: FieldEffect  MSPs are frequently at the forefront of cyber security challenges. Between changing customer expectations and the growing threat landscape, you are stretched thin. Need a helping hand? Download research sponsored by FieldEffect, and learn how offering MDR increases revenue, simplifies operations, and maximizes margins for MSPs. This independent analysis explores the growing managed detection and response (MDR) market and how MSPs can differentiate their managed security service with the right MDR solution. You'll also find insights from five MSPs who have added covalence, a hybrid MDR solution, to their offerings and the positive impact it has had on business. Want to learn more? Check the link in the show notes. https://hubs.li/Q01cPMsj0 :-)  

With Thanksgiving approaching, Erick and Rich share a few things they're thankful for this year and a few lesser known facts about the day AFTER Thanksgiving, Black Friday.

Erick and Rich draw on research from Axcient to explore the costly effects of supporting multiple BDR solutions, discuss why now's the time to refresh your marketing materials, and tell the strange tale of a man who misplaced an ear bud for five years…in his ear. Articles referenced in this episode: Axcient Releases Research Revealing Strong Backup and Disaster Recovery Market for MSPs Who Switch to More Efficient Systems(link is external) Axcient Unveils Linux Backup Enhancement to x360Recover Earbud piece was stuck in British man's ear for five years

Do you like pickles? Do you like them enough to reach into a black box supposedly full of them and eat whatever comes out? We recommend re-thinking matters if your answer was yes. We also recommend tuning in to this week's show, in which Matt, Rich, and returning guest host Ed Correia, of Sagacent Technologies, discuss Datto's new EDR solution, some partner services you probably didn't know you can get from TD SYNNEX, ConnectWise's startlingly robust IT Nation Secure partner program, and the critical importance of mastering customer experience. Then do not miss their conversation with managed services consultant extraordinaire Nigel Moore of The Tech Tribe as he talks about the keys to prospering in shaky economic times. Send Nigel an email and he'll even give you a free copy of his book on the topic, Survive and Thrive: The MSP and ITSP Owners Guide to Surviving and Thriving in Uncertain Times. WAY better than a mystery pickle! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-247-pickles-black-box Topics and Related Links Mentioned: Datto Ships EDR Solution - https://www.channelpronetwork.com/news/datto-ships-edr-solution 4 Final Insights from TD SYNNEX's 2022 CommunitySolv Conference - https://www.channelpronetwork.com/slideshow/4-final-insights-td-synnex-s-2022-communitysolv-conference ConnectWise Investing in Partner and Product Security Readiness - https://www.channelpronetwork.com/news/connectwise-investing-partner-and-product-security-readiness How to Deliver Customer Experience Excellence - https://www.channelpronetwork.com/article/how-deliver-customer-experience-excellence Email address to get a free book from Nigel Moore: nigel@thetechtribe.com https://www.amazon.com/Survive-Thrive-Surviving-Thriving-Uncertain/dp/064865642X Rich's ICYMI preview and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

Together at the 2022 Acronis #CyberFit Summit in Miami with a hurricane possibly approaching, Erick and Rich discuss Acronis's new EDR and PSA solutions, simple social media success tips, and a new bottled eggnog inspired by frozen toaster waffles. Articles referenced in this episode: Acronis Unveils EDR Addition to Cyber Protect Cloud Suite Acronis Introduces Services Automation and Enhanced RMM Solutions Eggo Waffles Puts Its Spin on Egg Nog

Red. You know it when you taste it, right folks? You'll get similarly tasty insights on this week's show, in which Matt, Rich, and returning guest host/former MSP/EOS implementer Zac Cramer discuss the news from ConnectWise's IT Nation Connect event, Ingram Micro's ONE conference, and Acronis's #CyberFit Summit, all of which were visited by Rich and Hurricane Nicole in Florida this week. Then Kris Blackmon, chief channel officer at consultancy JS Group, joins in to discuss how self-described techies can transform themselves into marketing rainmakers. It's mm, mm, good stuff! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-246-taste-red Topics and Related Links Mentioned: ConnectWise Signs Distribution Alliance with Arrow Electronics - https://www.channelpronetwork.com/news/connectwise-signs-distribution-alliance-arrow-electronics ConnectWise RMM to Gain Network and SaaS Management Functionality - https://www.channelpronetwork.com/news/connectwise-rmm-gain-network-and-saas-management-functionality Ingram Micro Sees “Recession Proof” Year Ahead for IT - https://www.channelpronetwork.com/news/ingram-micro-sees-recession-proof-year-ahead-it Acronis Introduces Services Automation and Enhanced RMM Solutions - https://www.channelpronetwork.com/news/acronis-introduces-services-automation-and-enhanced-rmm-solutions Acronis Unveils EDR Addition to Cyber Protect Cloud Suite - https://www.channelpronetwork.com/news/acronis-unveils-edr-addition-cyber-protect-cloud-suite Rich's quickie preview of the week ahead

Live from the final ChannelPro SMB Forum of the year, Erick and Rich discuss Cisco's increased interest in SMBs, how to use the end of 2022 to prepare yourself for a big 2023, and a six-foot tall loaf of bread named Pan Solo. Articles referenced in this episode: Cisco Underscores Commitment to SMB Market at 2022 Partner Summit Meet 'Pan Solo': A California bakery's 6-foot replica of the 'Star Wars' hero made of bread

This week's episode might remind you of that oddly misformed candy that spent a little too much time in your pocket with regular co-host Rich Freeman out on vacation, but is still just as delicious as Matt and guest co-host Erick Simpson take you door-to-door for some ChannelPro trick-or-treating. And what should you expect in your candy-bag when you get home? A sweet and sour discussion on why you should think about firing some customers this quarter, a chocolaty story on using gaming PCs as rendering engines, and a Twix-like look at two very different Dynabook laptops just to name a few. Then stick around for a little Halloween fun as Matt and Erick's break out some top scary movie picks to check out while you wait for the next episode. How can you do that? Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-245-melted-weird-shape Topics and Related Links Mentioned: It's Time To Fire Some Customers - https://www.channelpronetwork.com/blog/entry/erick-simpson-s-msp-newsletter-october-2022-it-s-time-fire-some-customers The Impossible Dream of Cybersecurity - https://www.channelpronetwork.com/article/impossible-dream-cybersecurity Gaming PCs as Rendering Engines - https://www.channelpronetwork.com/article/gaming-pcs-rendering-engines Dynabook Portege X40-K - https://www.channelpronetwork.com/review/dynabook-portege-x40-k Dynabook Enters Education Market - https://www.channelpronetwork.com/review/dynabook-e10-s-enters-education-market

Erick and Rich discuss the mix of bullishness and wariness about market conditions at D&H's recent THREAD event, why uncertain times are the perfect moment to drop your worst clients, and a real live case of snake(s) on a plane! Articles referenced in this episode: Undeterred by Recession Fears, D&H Is Rolling Out New Partner Resources Garter snake causes stir aboard United Airlines jet in New Jersey

A little shame in your life isn't a problem. Piles of the stuff is a different story. While we ponder how things went this badly wrong, you can enjoy this week's episode, in which Matt, Rich, and returning guest host—MSP, security expert, and ChannelPro Peer of the Year Oli Thordarson of Alvaka Networks—discuss the latest enhancement to Sophos MDR, the latest partner resources from D&H, the new partner program from NetApp, and the secrets to successfully onboarding and offboarding managed services clients. Then they're joined by Corey Nachreiner, chief security officer at WatchGuard, for a tour through that vendor's latest Internet Threat Report. Scary yet fun stuff just in time for Halloween, and not the slightest bit shameful. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-244-piles-shame Topics and Related Links Mentioned: Sophos Integrates MDR Service with Third-Party Security Solutions - https://www.channelpronetwork.com/news/sophos-integrates-mdr-service-third-party-security-solutions Undeterred by Recession Fears, D&H Is Rolling Out New Partner Resources - https://www.channelpronetwork.com/news/undeterred-recession-fears-dh-rolling-out-new-partner-resources NetApp Introduces All-New Partner Program - https://www.channelpronetwork.com/news/netapp-introduces-all-new-partner-program The Art of Onboarding and Offboarding - https://www.channelpronetwork.com/article/art-onboarding-and-offboarding WatchGuard Internet Security Report - Q2 2022 - https://www.watchguard.com/wgrd-resource-center/security-report-q2-2022 WatchGuard Secplicity site - https://www.secplicity.org/ Rich's quickie preview of the week ahead

Wow, channel pros, you don't look a day over 39! Just like last year. And the year before that, come to think of it. Sounds like something we need to investigate, which is exactly what we'll do while you're listening to Matt, Rich, and returning guest host Andrew Sampson, of SAAI, discuss Auvik's two latest acquisitions, Beachhead's new Windows security management feature, what current market conditions look like to the executive team at TD SYNNEX, and the five keys to employee retention. Then your hosts are joined by Ahsan Siddiqui of Arcserve for a conversation about why scale-our storage is not only an architecturally superior choice for SMB tech providers but a pretty good business opportunity too. Timeless, ageless, advice! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-243-perennial-39 Topics and Related Links Mentioned: Auvik Buys Saaslio and Boardgent - https://www.channelpronetwork.com/news/auvik-buys-saaslio-and-boardgent Beachhead Solutions Adds Windows Security to Remote Device Protection Solution - https://www.channelpronetwork.com/news/beachhead-solutions-adds-windows-security-remote-device-protection-solution TD SYNNEX Sees “Enormous Opportunity” in IT Despite Economic Uncertainty - https://www.channelpronetwork.com/slideshow/td-synnex-sees-enormous-opportunity-it-despite-economic-uncertainty 5 Keys to Employee Retention from N-able - https://www.channelpronetwork.com/article/5-keys-employee-retention-n-able Rich's ICYMI preview and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

Erick and Rich drill into Auvik's acquisition of Saaslio and Boardgent, why your RMM solution is one of your most important security tools, and the building suspense over the approaching selection of the next USA Mullet Champion. Articles referenced in this episode: Auvik Buys Saaslio and Boardgent America's next top mullet will soon be crowned

Erick and Rich discuss N-able's “manage everything” approach to the rise of cloud computing, the increasingly expansive security stack at Microsoft, and a shameful example of exaggerating how much fish you caught. Articles referenced in this episode: N-able Previews Cloud Infrastructure Management Solution N-able Execs to MSPs: Manage and Secure Everything Pair accused of cheating in big Lake Erie walleye tourney

Don't know what this episode title refers to? Look it up in the FM. And for your listening pleasure while you do so, tune in to this week's show, in which Matt, Rich, and guest host Lori Hardtke, of ByteWize, discuss all the news from N-able's Empower partner conference, Kaseya buying ConnectBooster, and ChannelPro's All-Star award list for 2022. Then stick around while your hosts are joined by Brad Gross, attorney at law and managed services expert, as he delves into the finer points of MSAs and SLAs. No reading required, in the FM or elsewhere! Want to hear more from Lori Hardtke? Don't miss her awesome online course, Powerhouse of One: How To Be A Super Successful Solo MSP Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-242-rtfm Topics and Related Links Mentioned: N-able Previews Cloud Infrastructure Management Solution - https://www.channelpronetwork.com/news/n-able-previews-cloud-infrastructure-management-solution N-able Execs to MSPs: Manage and Secure Everything - https://www.channelpronetwork.com/news/n-able-execs-msps-manage-and-secure-everything Kaseya Acquires ConnectBooster - https://www.channelpronetwork.com/news/kaseya-acquires-connectbooster 2022 ChannelPro SMB All-Stars - https://www.channelpronetwork.com/awards/2022-channelpro-smb-all-stars Brad Gross's podcast: The Technology Bradcast - https://bradleygross.podbean.com/ Rich's quickie preview of the week ahead

Erick and Rich discuss why data from CompTIA shows it's time to talk strategy with your clients, why spending money on new employees can get you higher profits faster, and why the record for highest-altitude soccer game ever played is likely to stand for a while. Articles referenced in this episode: SMBs return to strategic mindset, plan tech investments to support innovation and recruitment, new CompTIA study reveals(link is external) Tech Buying Trends: SMBs Pinpoint Technology in Return to Strategy(link is external) Teen puts 22 socks on one foot in 30 seconds for Guinness record(link is external) Zero gravity soccer game breaks world record at 20,230 feet

Get ready, channel pros! Ideas and insights are headed your way like a herd of elephants. Or is it a pack of elephants? A school? While we're looking that up, settle in as Matt, Rich, and returning guest host Peter Melby, of Greystone Technology and New Charter Technologies, discuss the latest hardware and software from Intel, new security solutions from ESET and BlackPoint Cyber, and a new alerts management solution from Gradient MSP. Then stick around as managed services expert Karl Palachuk and channel pro Amy Babinchak join in to provide an update on the essential work they and many of their peers are doing at the National Society of IT Service Providers. It's a conversation that you, like a herd of elephants, will never forget. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-241-herd-elephants Topics and Related Links Mentioned: Intel Introduces New Desktop Processors and Cross-Platform Integration Software for Windows PCs - https://www.channelpronetwork.com/news/intel-introduces-new-desktop-processors-and-cross-platform-integration-software-windows-pcs ESET Ships MSP Version of Inspect Cloud XDR Solution - https://www.channelpronetwork.com/news/eset-ships-msp-version-inspect-cloud-xdr-solution BlackPoint Cyber Expands Managed Detection and Response Solution - https://www.channelpronetwork.com/news/blackpoint-cyber-expands-managed-detection-and-response-solution Gradient Readies Alerts Management Solution - https://www.channelpronetwork.com/news/gradient-readies-alerts-management-solution National Society of IT Service Providers website - https://nsitsp.org/ Rich's ICYMI preview and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

Today we meet Rich Freeman and Matt Whitlock, hosts of the ChannelPro Weekly Podcast. Listen in on them interviewing Rick on his expertise on how he has built his brand, maintained it all while building his business and how Rick, Matt, and Rich want to give this knowledge back to the Managed Services Provider community.We Meet: Rich Freeman and Matt Whitlock, hosts of The ChannelPro WeeklyEpisode References: Nintendo 64Xbox 360 ChicagoChannelProChannelPro Weekly PodcastFunnel Hacking LiveDattoRob RaeMatt SolomonDelta737757Brian HamiltonMary HamiltonTikTokInstagramFacebookLinkedInThe Channel ProgramKaseyaGary VeeCommunityAshton KutcherFred VoccolaEBITDAAT&TVerizonConnect:Connect with Rick: https://linktr.ee/mrrickjordanConnect with Rich and Matt at ChannelPro: https://www.channelpronetwork.com/Universal Rate & Review: https://lovethepodcast.com/allinwithrickjordanSubscribe & Review to ALL IN with Rick Jordan on YouTube: https://www.youtube.com/c/RickJordanALLINAbout Rich and Matt:Rich Freeman is founding and executive editor of the ChannelPro Network, where he's responsible for setting overall editorial direction, covering industry trends, and reporting on breaking news in the SMB technology market. A veteran writer and editor, Rich has more than 25 years of experience in the IT industry. His articles and white papers have appeared on the websites of Computerworld, Network World, CIO, InfoWorld, and Redmond Channel Partner magazines, among others.Matt Whitlock is Online Director and Tech Editor for the ChannelPro Network. He brings more than 20 years' experience working in the technology industry to his reviews, analysis, and general musings about all things gadget and gear. Matt's decade of experience in online media, community management, and web development has been instrumental in propelling the ChannelPro brand into the digital future. Matt also co-hosts the ChannelPro Weekly Podcast, a weekly audio program specifically tailored for resellers, VARs, MSPs, and system builders.

Jay McBain is an accomplished speaker, author and innovator in the IT industry. Named 2022 ForzaDash Channel Leader, 2021 Channel Influencer of the Year by Channel Partners Magazine, Top 40 Under Forty by the Business Review, Channel A-List by CRN, Top 8 Thought Leader by Channel Marketing Journal, Top 20 Visionary by ChannelPro, Top 25 Newsmaker by CDN Magazine, Top 50 Channel Influencer by Penton, Top 100 Most Respected Thought Leader by VSR Magazine, Global Power 150 by SMB Magazine, and Top 250 Managed Services Executives by MSPmentor. Episode Links:LinkedIn: https://www.linkedin.com/in/jaymcbain/Web: http://www.jaymcbain.com/Twitter: https://twitter.com/jmcbainAbout: https://about.me/jmcbainYouTube: https://www.youtube.com/user/jayrmcbainInstagram: https://www.instagram.com/jaymcbain/Joey Pinz Conversations Podcast Information: • Website: https://www.joeypinz.com • Link Tree: https://linktr.ee/joeypinz • Music by Tom Izzo: @wahlsinger  https://tomizzomusic.com  Support our podcast:  • Subscribe: https://joeypinzconversations.com/subscribe/ • How much is this podcast worth to you? Consider $5, $10 or $20/mo with Patreon: https://www.patreon.com/joeypinz  • How about a one-time payment?  • What is the episode worth to you? $25/$50/$100/$500 /$1,000/$5,000 with PayPal (one-time): https://www.paypal.com/paypalme/JoePannone Please subscribe/follow to Joey Pinz Discipline Conversations Podcast: • Spotify, Apple, Google, or others.  Please consider rating with 5 stars if you like it. • Apple: https://podcasts.apple.com/us/podcast/joey-pinz-discipline-conversations/id1583997438 • Spotify: https://open.spotify.com/show/69SFwY3XSwcw9qNvElAn10 • Google: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5idXp6c3Byb3V0LmNvbS8xODI4OTA2LnJzcw • YouTube: https://www.youtube.com/c/JoeyPinzDisciplineConversations?sub_confirmation=1Please follow on social media: @TheJoeyPinz • Instagram: @TheJoeyPinz https://www.instagram.com/TheJoeyPinz  • Twitter: @TheJoeyPinz  https://twitter.com/TheJoeyPinz • Facebook: @TheJoeyPinz https://www.facebook.com/TheJoeyPinz • TikTok:  @TheJoeyPinz  https://www.tiktok.com/@thejoeypinzFinally,  join our newsletter: https://joeypinzconversations.com/#newsletterSupport the show (https://www.patreon.com/joeypinz)