Podcasts about American Red Cross

The news to know for Wednesday, January 21, 2026! We're talking about new tensions in Minnesota as local law enforcement officials lay out new demands for ICE agents. Also, President Trump seems to be escalating tensions with U.S. allies over Greenland. And an extreme winter storm could stretch more than a thousand miles across the U.S. Plus: a call to action from the American Red Cross, new technology guidelines from a leading medical organization, and a baseball player who overcame a cheating controversy to become a Hall of Famer. Those stories and even more news to know in about 10 minutes!    Join us every Mon-Fri for more daily news roundups!  See sources: https://www.theNewsWorthy.com/shownotes Become an INSIDER to get AD-FREE episodes here: https://www.theNewsWorthy.com/insider Sponsors: Visit TrustDirectMail.com to get Gundir's FREE 2026 Direct Mail Lookbook — hand delivered, of course. Use this link to get free one-month trial (with extra credits for a limited time) to ClassPass and support the show: https://classpass.com/refer/28DFJR5330 To advertise on our podcast, please reach out to ad-sales@libsyn.com

In this episode: All of the details relating to last night's Premiere of TNA iMPACT on AMC, and News regarding the 2026 WWE roles of William Regal, Michael Hayes, Paul Heyman, and Nick KhanKerr County Flood Relief Fund: https://cftexashillcountry.fcsuite.com/erp/donate/create/fund?funit_id=4201Support Katie: https://gofund.me/cb2cdcb5Support Eastern Kentucky: https://secure.kentucky.gov/formservices/Finance/emergencyrelief/American Red Cross: https://www.redcross.org/donate/cm/wlky32-pub.html/The Dream Center: https://www.ekdc.info/donateKCTCS Disaster Relief: https://kctcs.edu/disasterrelief.aspxUniversity of Kentucky Flood Relief: https://philanthropy.uky.edu/kentuckyfloodreliefIf you like what you hear on the podcast, consider helping me out a little bit financially at: https://www.patreon.com/jamminjon

What happens when physical strength becomes a lifelong tool for service, resilience, and purpose? In this episode of Unstoppable Mindset, I sit down with Osvaldo Aponte, a Puerto Rico–born personal trainer and military veteran whose journey blends discipline, movement, and mental toughness. Osvaldo shares how growing up in a close-knit community shaped his view of strength, how the Army reinforced resilience and leadership, and why fitness must support life rather than control it. From kettlebell training and biomechanics to recovery after a life-altering bike accident, this conversation explores physical capability as a foundation for confidence, service, and long-term well-being. You'll hear why consistency beats intensity, how strength builds trust in yourself, and what it really means to live with an unstoppable mindset. Highlights: 00:46 – Learn how growing up in Puerto Rico shaped a lifelong connection to movement, community, and discipline. 08:29 – Hear why joining the military became a gateway to structure, confidence, and opportunity. 14:48 – Discover how early physical preparation made the demands of basic training feel natural. 30:42 – Learn how a near-fatal bike accident forced a clear decision about purpose and priorities. 34:39 – Hear why strength is more than muscle and becomes a mindset for life and service. 53:31 – Discover the long-term habits that make people resilient, adaptable, and truly unstoppable. About the Guest: Osvaldo “Os” Aponte is a strength and movement educator, U.S. Army veteran, and lifelong martial artist committed to helping people build resilient bodies and minds through intelligent training. Originally from Puerto Rico and now based in San Diego, Os has worked as a personal trainer since 2005 and currently serves as a Team Leader for StrongFirst, a global school of strength known for its rigorous standards and elite-level instruction. He is also the author of Iron Core Basic Training Pamphlet 10-5**, a deep dive into mastering the one-arm push-up.** Os blends a rich and diverse background in movement: he's a former contemporary dancer who toured internationally, a Certified Strength and Conditioning Specialist (CSCS), and a credentialed expert in both Z-Health and functional gait analysis. His training approach fuses the art and science of performance—combining hard-earned grit with cutting-edge neuroscience, and traditional strength methods with precision mobility and assessment tools. At the heart of Os's work is a passion for helping others unlock their potential, no matter their age or ability. He has taught and led more than 20 official StrongFirst workshops and certification events, and regularly collaborates on podcast, print, and video content for educational platforms. His approach is deeply client-centered, always focused on real-life application, long-term durability, and purposeful, personalized progress. Os earned his bachelor's degree from San Diego State University and begins his Master's in Kinesiology at Point Loma Nazarene University in the fall of 2025. His journey—shaped by military service, cultural pride, academic drive, and a lifetime of movement—is a testament to resilience and reinvention. From the powerlifting platform to the dance stage, he brings a unique perspective to every room he enters. His mission is to empower others to move better, live stronger, and stay in the game—for life. Ways to connect with Osvaldo**:** Link to Os' website, The Iron Core Way https://www.ironcoreway.com/ Link to Os' StrongFirst Instructor profile https://www.strongfirst.com/instructors/united-states/osvaldo-aponte.0013700000NZVD3AAP/ Link to Os' book on the Strong and Fit Website https://strongandfit.com/collections/daily-deal/products/iron-core-and-the-four-chambers-by-os-aponte Link to Os' Eventbrite workshop schedule https://www.eventbrite.com/o/osvaldo-aponte-58809282353 Link to New York Times Article https://www.nytimes.com/2023/04/12/well/move/kettlebells-weight-training.html?smid=url-share About the Host: Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog. Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards. https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/ accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/ Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset . Leave us an Apple Podcasts review Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts. Transcription Notes:

In this episode: Developing: Powerhouse Hobbs expected to leave AEW for WWE, and TNA Wrestling makes official announcement regarding Nic Nemeth's future with the companyKerr County Flood Relief Fund: https://cftexashillcountry.fcsuite.com/erp/donate/create/fund?funit_id=4201Support Katie: https://gofund.me/cb2cdcb5Support Eastern Kentucky: https://secure.kentucky.gov/formservices/Finance/emergencyrelief/American Red Cross: https://www.redcross.org/donate/cm/wlky32-pub.html/The Dream Center: https://www.ekdc.info/donateKCTCS Disaster Relief: https://kctcs.edu/disasterrelief.aspxUniversity of Kentucky Flood Relief: https://philanthropy.uky.edu/kentuckyfloodreliefIf you like what you hear on the podcast, consider helping me out a little bit financially at: https://www.patreon.com/jamminjon

In this episode: The latest details regarding the future of the NXT Championship, Tony Khan talks about creative control within AEW, and How long R-Truth is under contract to WWE following his brief departure in 2025Kerr County Flood Relief Fund: https://cftexashillcountry.fcsuite.com/erp/donate/create/fund?funit_id=4201Support Katie: https://gofund.me/cb2cdcb5Support Eastern Kentucky: https://secure.kentucky.gov/formservices/Finance/emergencyrelief/American Red Cross: https://www.redcross.org/donate/cm/wlky32-pub.html/The Dream Center: https://www.ekdc.info/donateKCTCS Disaster Relief: https://kctcs.edu/disasterrelief.aspxUniversity of Kentucky Flood Relief: https://philanthropy.uky.edu/kentuckyfloodreliefIf you like what you hear on the podcast, consider helping me out a little bit financially at: https://www.patreon.com/jamminjon

In this episode: WWE has reportedly changed main event plans for WrestleMania 42, Update on Stephanie Vaquer's condition following another attack from Raquel Rodriguez, and Tiffany Stratton expected to be “featured prominently” heading into WWE WrestleMania 42Kerr County Flood Relief Fund: https://cftexashillcountry.fcsuite.com/erp/donate/create/fund?funit_id=4201Support Katie: https://gofund.me/cb2cdcb5Support Eastern Kentucky: https://secure.kentucky.gov/formservices/Finance/emergencyrelief/American Red Cross: https://www.redcross.org/donate/cm/wlky32-pub.html/The Dream Center: https://www.ekdc.info/donateKCTCS Disaster Relief: https://kctcs.edu/disasterrelief.aspxUniversity of Kentucky Flood Relief: https://philanthropy.uky.edu/kentuckyfloodreliefIf you like what you hear on the podcast, consider helping me out a little bit financially at: https://www.patreon.com/jamminjon

Laughter may be one of the most powerful tools we have for navigating stress, burnout, and the weight of modern life. In this conversation, I had the pleasure of sitting down once again with Sir James Gray Robinson to explore why humor, self-awareness, and gratitude matter far more than most of us realize. James and I talk about how easily we lose the ability to laugh at ourselves, how that loss feeds stress and burnout, and why taking life too seriously often does more harm than good. Along the way, we reflect on comedy, culture, trauma, and the simple truth that being able to laugh can shift perspective faster than almost anything else. James also shares what he has learned from years of coaching high-stress professionals, especially lawyers, about how laughter resets the nervous system and opens the door to better problem solving. We talk about gratitude as a powerful antidote to fear and anger, the role artificial intelligence can play as a daily tool for perspective, and how self-reflection helps us separate reality from the stories our minds create. We even explore James's work with an ancient royal order dedicated to service and philanthropy. I believe you will find this conversation thoughtful, grounding, and surprisingly uplifting, because at its core, it reminds us that joy, humor, and connection are not luxuries. They are essential to living an unstoppable life. Highlights: 00:59 – Learn why losing the ability to laugh at yourself creates stress and emotional rigidity.04:26 – Understand the difference between witty humor and humor that harms rather than heals.11:03 – Discover how laughter resets the nervous system and interrupts burnout patterns.15:35 – Learn why gratitude is one of the strongest tools for overcoming fear and anger.16:16 – Hear how artificial intelligence can be used as a daily tool to shift perspective and invite joy.35:19 – Understand how burnout often begins with internal stories that distort reality and fuel stress. About the Guest: Sir James Gray Robinson, Esq. is an award winning third-generation trial attorney who specialized in family law and civil litigation for 27 years in his native North Carolina. Burned out, Sir James quit in 2004 and has spent the next 20 years doing extensive research and innovative training to help others facing burnout and personal crises to heal. He has taught wellness, transformation, and mindfulness internationally to thousands of private clients, businesses, and associations. As a licensed attorney, he is focused on helping lawyers, professionals, entrepreneurs, employers, and parents facing stress, anxiety, addiction, depression, exhaustion, and burnout. Sir James is a highly respected speaker, writer, TV personality, mentor, consultant, mastermind, and spiritual leader/healer who is committed to healing the planet. He possesses over 30 certifications and degrees in law, healing, and coaching, as well as hundreds of hours of post-certification training in the fields of neuroscience, neurobiology, and neuroplasticity, epigenetics, mind-body-spirit medicine, and brain/heart integration. Having experienced multiple near-death experiences has given him a deeper connection with divinity and spiritual energy. Sir James regularly trains professionals, high-level executives, and businesspeople to hack their brains to turn stress into success. He is regularly invited to speak at ABA and state bar events about mental and emotional health. His work is frequently published in legal and personal growth magazines, including the ABA Journal, Attorneys-at-Work Magazine, and the Family Law Journal. Sir James has authored 13 books on personal growth and healing, including three targeting stressed professionals as well as over 100 articles published in national magazines. He has produced several training videos for attorneys, executives, entrepreneurs and high-level professionals. Sir James has generously endowed numerous projects around the world to help children, indigenous natives, orphans and the sick, including clean water projects in the Manu Rain Forest, Orphanages, Schools and Medical Clinics/Ambulances in India, Buddhist monks in Nepal, and schools in Kenya, Ecuador, and Puerto Rico. In addition to his extensive contributions, Sir James produced and starred in three documentaries that will be released in 2024, focusing on healing, mental and emotional health. The first, "Beyond Physical Matter," is available on several streaming platforms, including Amazon Prime. The trailer can be found at www.BeyondPhysicalMatter.com. The second, “Beyond the Mastermind Secret”, is scheduled for release in the fall of 2024. The trailer can be found at https://BeyondMastermindSecrets.com/. The third, “Beyond Physical Life” is scheduled for release at the end of 2024. The trailer can be found at https://beyondphysicallife.com/. He has formed an entertainment media production company known as Beyond Entertainment Global, LLC, and is currently producing feature length films and other media. In recognition of his outstanding work and philanthropy, Sir James was recently knighted by the Royal Order of Constantine the Great and Saint Helen. In addition, Sir James won the prestigious International Impact Book Award for his new book “Thriving in the Legal Arena: The Ultimate Lawyer's Guide for Transforming Stress into Success”. Several of his other books have won international book awards as well. Sir James was recently awarded the President's Lifetime Achievement Award by President Joe Biden for his outstanding service to his community, country and the world. He will be awarded the prestigious International Humanitarian Award known as Men with Hearts, in London, England in the fall of 2024, as well as Man of the Year and Couple of the year with his wife, Linda Giangreco. Sir James has a wide variety of work/life experiences, including restauranteur, cattle rancher, horse trainer, substance abuse counselor, treatment center director, energy healer, bodyguard, legal counselor for several international spiritual organizations, golfer and marathon runner. He graduated from R.J. Reynolds High School in 1971, Davidson College in 1975 and Wake Forest University School of Law in 1978. Ways to connect with Sir James**:** FB - https://www.facebook.com/sirjamesgrayrobinson  IG - https://www.instagram.com/sirjamesgrayrobinson/  TikTok - https://www.tiktok.com/@sirjamesgrayrobinson?_t=8hOuSCTDAw4&_r=1 Youtube - https://www.youtube.com/@JamesGrayRobinson LinkedIn - https://www.linkedin.com/in/gray-robinson-/ About the Host: Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog. Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards. https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/ accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/ Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset . Leave us an Apple Podcasts review Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts. Transcription Notes: Michael Hingson  00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us. Michael Hingson  01:17 Well, hi everyone, and welcome to another edition of unstoppable mindset. And we're doing something today we haven't done too often, but we've done it a few times. We are having a second conversation with James Gray Robinson, actually, sir, James Gray Robinson, and we're going to talk about that part of it today we did last time, but I'm going to start actually a little bit different way. You and I were just talking about humor. We were talking about Mel Brooks, because I, when you came into the to the room, I said, What in the wide, wide world of sports is it going on here, which is a very famous line from Blazing Saddles. And you pointed out that that movie probably couldn't be made today, and I agree. But why do you think that is Sir James Gray Robinson, Esq  02:10 I think that we've become so disenchanted with ourselves that everything's offensive now, I think back when we and when I grew up in the 50s and 60s, people had so many really, you know, life threatening things to think about, like atomic war and, you know, it just seems like people have shifted their consciousness away from having a good time to simply having to be right all the time. And so we've lost the ability to laugh at ourselves. I mean, one of my favorite lines is, if you think Talk is cheap, you've never talked to a lawyer. And the thing is, is that I'm a lawyer, and I find that incredibly funny, yeah, because if you can't laugh at yourself, then you really are going to struggle in life, because a lot of times, things don't work out the way that we anticipated or wanted them to. And there's a couple of different ways that we can react to that or respond to that. There's a I found that people are losing the ability to take responsibility for themselves and that they blame everything on everybody else. We're raising a nation of victims, and victims are not going to laugh at anything. So what we, I think, what we have to do is we have to start teaching our children how to have a sense of humor. If something doesn't happen the just the way we want it to, then laugh at it. It doesn't have to, you know, unless it's pain, you know, if it's physically abusive or something, then you know. But the thing is, we're trying to helicopter parent everything, and we all get so upset when somebody says something off the cuff or maybe without fully thinking through what they're saying. So it's, it's just unfortunate that there are many, many things in life I think could be avoided with just a good chuckle and go ahead. Well, I was just going to say, you know, like if somebody said to me, you're. Eyes on wrong I'd laugh because it would what difference does it make? But what my tile looks like? Yeah, and I would just laugh, and I would laugh at me, and I would laugh at them, because somebody thought that there was something wrong with that, yeah. Michael Hingson  05:21 Well, what about people like Don Rickles? You know, who, who was always known for insulting everyone and being an obnoxious character. What do you think about him? Sir James Gray Robinson, Esq  05:36 I you know the thing is, is that he was offensive, but he wasn't, what's the word? I would say he he wasn't profane, because he never cursed at anybody. You know, I've watched a couple of roasts. You know, they call them roast, right? They get a bunch of people together, and they make fun of somebody. And back in the day, when Don Rickles and Johnny Carson, Milton, burl, rich, little even, what couple of committee is, I can't think of, but they were extremely witty, and they were perhaps offensive, but they weren't necessarily insulting to the point where you It's not Funny. And I think we've got and we've gone to the point where we now are seeing these roasts. And I thought I saw Tom Brady's roast. Actually paid to watch it, and it was the most profane, you know, unfunny, hurtful, hour and a half I think I've ever watched, and it just I didn't smile once. I just was wincing the whole way through, wondering why people think that sort of nonsense is funny. Michael Hingson  07:19 Well, I asked about Don Rickles, because I saw an interview with him on the Donahue show, when Phil Donahue had his TV show, one of the things. And after he said this, I thought about it, and of course, never really was able to see in person, but I believed him. Don rickel said, Look, I never pick on someone if I think they're going to be offended. He said, If I see somebody in the audience and start picking on them and it looks like they're taking offense or they're getting angry about it, I won't pick on them anymore. And he said I might even go talk with them later, but he said I won't pick on them anymore. And I thought about that, he said, I will never there are lines I won't cross, which is some of what you just said. But he really was absolutely adamant about the fact that he didn't really want to insult people. He wanted people to have fun, so he always looked for people in the audience who would laugh at what he had to say and how he and how he abused them and so on. He said those are the people that he really liked to to interact with because they weren't taking offense, which I thought was a very intuitive and interesting concept on his part. And if you really want to talk about a comedian who was never profane no matter what he did or happened to him, later, think about Bill Cosby, Sir James Gray Robinson, Esq  08:49 yeah, and or Red Skelton, or Red Skelton, yeah, that was and always, he would always end up with God Bless. And the thing that amazes me about today's comedy is how much violence. There's a subtle undercurrent of violence under all of their humor. And it's, you know, they're kind of like laughing at somebody who is hurt or is not as intelligent as the comedian thinks he is. Or, you know, they're making fun of stuff just to be hurtful. And it's not, you know, they've lost the connection between being taken taking fun, making fun of somebody and being hurtful. And I just amazed when I see a lot of comedians today. I mean, there's lots of very witty, very intelligent, grand guffaw producing comedy out. There. And it's, there's some, they're very, very talented comedians out there, but then there are the other people that want to drag you through the Michael Hingson  10:07 mud, yeah? And it's all shock. It's all shock, yeah, Sir James Gray Robinson, Esq  10:12 and intentionally offend you to, I guess it's some kind of power play, but it's simple. You know, people, I think that people actually are so traumatized that they they think it's funny when somebody traumatizes somebody else. Michael Hingson  10:34 Well, I Oh, Sir James Gray Robinson, Esq  10:35 go on. No, go right ahead. Michael Hingson  10:38 I I never got to see Don Rickles live, although I would have loved to, and I would love to have paid the money to sit in the front row, hopefully, hoping that he would pick on me so I could jump up and say, Yeah, I saw you once on TV. I took one look at you and haven't been able to see since. What do you think about that? Sir James Gray Robinson, Esq  11:02 Never that would be appropriate, yeah? I mean, because he'd love it, you're making fun, yeah, you're making fun of him, and you're making fun of yourself. And that's what I call self depreciating humor. He where the jokes, yeah, the joke really is about you. It's not about him, yeah, and it's in it, so it's people probably wouldn't take offense to that. But when people sit there, you know, start poking fun at how people look or what they their educational level, or their, you know, cultural background is I, I just don't get that. I mean, it's and I grieve that we're turning into bullies. Well, you know, and it's, it's unfortunate you Michael Hingson  11:52 you've dealt a lot, especially over the last 20 years, with burnout and things like that. Do you think that what's happening in in society based on what you're talking about, with the lack of humor, without self deprecating environments and all that. Do you think that's because it's stressful, contributing to burnout? Sir James Gray Robinson, Esq  12:14 Yes, I think, well, we again, we take ourselves way too seriously. The one thing that I've noticed, especially with my clients, is when I can get them to laugh, they start to take a different perspective of their life. But when they think everything that they're what I call they're stuck in Warrior mode. There's, you know, we have a, don't know if we talked about this last time, but we have a nervous system that goes one or two ways. It either goes to fight or flight, called the sympathetic nervous system, where you know you're reacting to everything in a negative way, because it's a matter of survival, or we go to the parasympathetic nervous system, which is the fun part of our psyche, and we can enjoy ourselves, but everybody is so scared of something there that they the body cannot stand That level of stress for years. I mean, that's what burnout is, and it it tears your body apart until it actually turns off. And that's what happens when you burn out. We used to call it nervous breakdown, but, you know now it's burnout. But the point is, is you just wear yourself out because you don't have anything that will break the constant stream of stress, and one of the best ways that you can handle stress is to laugh. Laugh at yourself, laugh at something, a joke, laugh at whatever you find stressful, because it breaks that autonomic nervous system response. And if you can reset yourself every now and then that you know, one of the ways I teach people how to deal with stress is to research jokes. Go buy a good joke book, and you can go and find enough. You know, all you need is a couple of jokes to start the day, and you're going to be in a much better frame of mind going to work or dealing with whatever you have to deal with. If you've laughed at least once before you go to work, because that that engages your parasympathetic. I call it the guru. And you can deal with adversity. You can deal with problems. You can actually problem solve. You. And but when we're stressed out because we're afraid of what's going to happen, we're afraid of making mistakes, and we're afraid of what somebody's going to think of us, then we are just going to end up in a very bad place, mentally and emotionally and physically. So it's, you know, one of the things that you can do, as if you're having to deal with stress on a daily basis, is to just remember how to be grateful. I mean, I think that of all the emotions, gratitude is probably the most powerful one there is because it will overcome fear, it will overcome anger, it will overcome shame, it will overcome guilt, it will overcome envy, all the negative emotions cannot stand up to gratitude. And so if you can learn to be grateful, and especially grateful for the struggle, then you are going to be a happy camper, and you can probably learn to laugh, until you can be grateful though you're going to struggle. And that's we're not designed to do the struggling. We're designed to have fun. I mean, that's people always say, what are my purpose, you know? And why am I doing here? And I said, you only have two purposes in life. One is to breathe, and the other one is to laugh. Everything else is just a complication. So if you just remember that, if you can be grateful and laugh once in a while, you're going to be a lot better off than somebody that takes it too seriously, Michael Hingson  16:44 yeah, well, and you, you must see a lot of it, because I know you, you do a lot of coaching and working with especially lawyers, which is a very stressful situation, especially people who are truly dedicated to the Law and who look at it in the right way, there must be a lot of stress. How do you get them to relax? I like the idea of getting a joke book. I think that's that's cute, and I think that that makes a lot of sense. But in but in general, how do you get people to laugh and to do it as a habit. Sir James Gray Robinson, Esq  17:24 Well, I've been doing this for 20 years, so my answer 20 years ago is probably a little different than the answer I have now. Artificial Intelligence is my friend, because I can, I can do anything with artificial intelligence. And one of the best ways I, you know, I program my artificial intelligence to to respond, to react and to know who I am. I put, I put all of my books onto artificial intelligence. Every time I write an article, I put it in there. I'm always talking to it. I'm always saying, Well, this is the way I feel about this. This is the way I feel about that. This is what this is funny to me. This something happened to me today that is was really funny. And then I tell it what was funny. And I would program this thing. So the next, when I wake up in the morning, I can just ask it tell me something that'll make me laugh, and it always has something that will make me laugh. And so because it can, not only does it know what I fed into it, it knows everything that's on the internet, right? And so you can, you can get a, you know, something funny, something to start your day, make me glad to be alive, you know, tell me something that'll make me grateful. All those things. It'll, just in a millisecond, it'll be on your screen, yeah. And so it's, that's a tool we obviously didn't have even a year ago, but 20 years ago, it was a little bit more depth, a little bit more effort to find these things. But you could, you could do that. I mean, we did have the internet 20 years ago, and so we, we could go looking and go searching for funny stuff. But it's not as easy as is artificial intelligence, so you know. And if you I'll tell you one thing, it's been a real tool that has been very useful for me, because sometimes if I'm not sure what I should say, my old my old motto was, if you don't know what to say, shut up. But now I asked, I asked, and I'm not sure what, how I should respond to this. What do you suggest? And it'll come up with some. Give me five things that I could say. Michael Hingson  19:59 Does it do? Will tell you, does it ever tell you should just shut up? Just checking yes, yes. Sir James Gray Robinson, Esq  20:04 Okay, good, good for you. Don't say any. Don't say anything, you fool. But the point is, is that it's got, you know, every book that's ever been written about psychology in its database, so you can find things that would make you sound wise and profound. And I use it all the time to figure out what to say, or to how a better way to say something is Yeah, and that way I've managed to stay pretty much out of trouble by and, you know, it's like having a friend who you could ask, What should I say? And they would come back with a couple of answers that you know, then you can just decide yourself which one you should use, right? Michael Hingson  20:57 And you may, and you may, in addition, tweak it which which makes sense, because AI is, is a tool, and I, I am not sure that it is going to ever develop truly to the point where it, if you will, wakes up and and becomes its own true intelligence, Skynet Sir James Gray Robinson, Esq  21:24 on all the Terminator series, Michael Hingson  21:27 or or in Robert heinleins, the Moon is a Harsh Mistress. The computer woke up. It helped as a still my favorite science fiction book, and it was, if you've never read it, it's a story about the the moon in 2076 which had been colonized and was being run by the lunar authority back on Earth, it had no clue about anything. And so in 2076 the moon revolted, and the computer and the computer helped. So on July 4, 2076 it was a great movie or a great book. I'd love to see it dramatized. If somebody would do it the right way, I think it'd make a great radio series. But haven't done it yet. Sir James Gray Robinson, Esq  22:14 Well, Robert Highland is a genius. No doubt about that, Stranger in a Strange Land was big in my developmental years, yeah, and Michael Hingson  22:26 that was the book that came out right after the Moon is a Harsh Mistress. I still think the moon and harsh mistress is even a better book than Stranger in a Strange Land. But Stranger in a Strange Land really did catch on and and rightfully so. It was, it was very clever. Sir James Gray Robinson, Esq  22:42 Well, most people, I mean, you know, clean humor is a good place to start, yeah, because I think that all of the profanity that comedians rely on to shock people. And, you know, there are two ways that we have the laugh response one is, is that it shocks you in the sense that it makes you afraid, because it seems like a attack on you. It's a defensive mechanism that we have. It's not even if it's not funny, we will laugh, because that's our body's way of dealing with something that's really traumatic. The other way is when we something strikes us as funny because it's witty or clever, and that is more of a that's a less stressful response. And can we, we can laugh, and it's a more of a genuine response than one where we're basically traumatized, right? And I think that, and with everything else, is who? Who do you hang around? Who is your tribe? Who do you? Somebody was somebody said, some psychologist said, you know, show me 10 of your friends and I'll tell you exactly what your problem is, because the people you hang around will mirror what's going on in your interior landscape. And if you've got friends who are problematic, that means that there's some things on your psyche that you need to take a look at. And you know that, and it's especially people who have been traumatized early in life. Their coping mechanisms and their judgment is not so good, right? So they have to take a step back and look at well, are these people helping me? Are they hurting me? Because if you notice, a lot of traumatized people will surround themselves with traumatized people, and all they do is whip themselves in the lather. Are every day, and they get so melodramatic, and they get so upset about everything that's going on in life, they can't find any sense of humor or any sense of joy, yeah, and it's until they let go of those, those trauma responses they're they're pretty much in a hat, in a self repeating habit that is not going to be healthy. Michael Hingson  25:29 And I think you're absolutely right. It is very much about joy. And we, we should. We should find ways to be joyful and feel joy, and, of course, laugh and not take life so seriously. Unfortunately, there's so much going on today with people who clearly have no sense of humor, or at least they never exhibit it, that it tends to really be a problem. And unfortunately, I think we're all learning some really bad habits, or many of us are learning some very bad habits because of that. And I don't know what's going to break that cycle, but the cycle is going to have to break at some point. Sir James Gray Robinson, Esq  26:14 It will, unfortunately, a lot of times it takes a revolution, yeah, in order to replace old, unhealthy thought patterns with better thought patterns. You know, I'm reminded of the old saying that when an idiot tries to teach another idiot, you end up with two idiots. So you you have to be careful about who you're taking advice from, right? And so if, especially you know my my advice to anybody that's struggling and suffering is turn off your phone and turn off your TV, and if you know how to read, go read a book, because when you can get into a period of calm, quiet reflection, you're going to be able to make More sense out of what's going on in your life, and especially if you're reading a book that will explain to you the best way to deal with challenges, right? But just or just read a funny book, you know, something you know I find sarcasm and cleverness, extremely funny. So I love books like Forrest Gump, who who take extreme examples and turns them into funny scenarios, and they did a good Michael Hingson  28:01 job making that into a movie too. I thought, Sir James Gray Robinson, Esq  28:05 I mean, I tell you, I forget who the director was, but they were brilliant because they were able to spin a story that was honest. But it wasn't offensive, and you could laugh because of all of forests characteristics and everything else, but it was presented in the way that it wasn't, you know? It wasn't being mean, right? And it wasn't, being unkind, and so it was just a story of a man who ended up being a success, and it was more through Providence than anything else. You know, I love the Marx Brothers, oh, sure, because they always had a way of making fun of each other and making fun of other people and making fun of themselves that was truly humorous. And it was more sight gags. It was more, you know, one liners, and it wasn't by being mean to anybody. It was as about being very aware of what was going on. Michael Hingson  29:25 I'm trying to remember which movie it was. I think it was duck soup. Somebody fell into the water and she yelled, throw me a lifesaver. And so somebody threw her a lifesaver. That is a candy. Yeah, it's just so clever. It was clever. But, you know, one of the things that I enjoy is old radio shows, radios from the shows from the 30s, 40s and 50s, and the humor, again, was respectful of. Hmm, and they could pick on people to a degree, but it was never in a in a mean way, but just the humor was always so clever, and so I would, Sir James Gray Robinson, Esq  30:14 I would listen George and Gracie Allen, George, Jack Benny, Michael Hingson  30:19 Phil Harris, Sir James Gray Robinson, Esq  30:21 and you was his name, Jackie Gleason, Michael Hingson  30:29 Amos and Andy. And of course, people today have decided Amos and Andy are offensive because they say it's all about blacks, and you're insulting black people. If anybody would go back and look in history, the reality is that Amos and Andy probably was one of the most well, it was one of the most popular shows on radio to the point where, if you were in a movie theater on Saturday afternoon watching a movie, they would stop it when Amos and Andy came on and play the show, and it didn't matter what the color of your skin was. In fact, I asked an Amos and Andy expert one time, when did they stop referring to themselves as black or dark? And the reason I asked that is because the first time I was exposed to Amos and Andy was actually the Amos and Andy TV shows, and I didn't know they were black, and I learned later that they were taken off the air when people started becoming offended because there were two black people. But I asked this, this lady about Amos and Andy, and when did they stop referring to themselves as black? And she said, Well, probably about the last time that she was aware of where there was a reference to it was 1937 so for many, many years, if you decided that their voices were black people, then, then you did, but they didn't talk about black or white or anything else. And and so it was. It was a very interesting show. And one guy usually was trying to con the other one and the other, well, king fish would con Andy, who usually fell for it. But gee, how many shows with white people do we see the same thing. You know? The reality is that it was a very funny show by any standard. Sir James Gray Robinson, Esq  32:26 Well, Sanford and sons, Sanford, same thing. I mean, that humor was, it was cutting you know, anytime you get on a cutting edge type of program, you know, it's inevitable that somebody's going to take offense. But I always laughed out loud. I watched that show, and it wasn't because they were demeaning anybody. It was just watching people trying to get by and using their wits. And a lot of times it was, it was comical because it wasn't very clever, but it was just they were doing the best they could to make a living. They were doing the best they could to live in their society. And I always admired that. I mean, they never, and they were able to, I guess, touch on the aspect of racial inequality without burning the house down. And it was like always admired them. You know, Sanford and sons, the Jeffersons, all of those shows, how about all the family? If you want to talk all in the family too well they they were just, you could switch one script with the other because it was more about human beings being human than it was about what the color of your skin was, yeah. So, you know, I would invite anybody who is offended by something to really ask yourself, what is it that offends you? Because there's always something in your consciousness that you find offensive. You would never be offended by anything if you unless you found something within yourself that's offensive, whether because and it's called the psychological term is called projection. You're projecting on what you're perceiving, and it's called bias. We all have conclusions. We all have prejudice. We all have judgments. Our brain is built that way to keep us alive, and so we're always interpreting data and perceptions to see if there's any threat out there, and if, when we start taking words as threatening, then we've got a problem. Yep, and. But because things like comedy and humor shouldn't offend anybody, but because you believe in something that makes that offensive, that's why you're offended. And so it's really as useful to people to really think about what is it that I believe that makes that offensive? Because most of the time you will find that whatever it is that you believe may not be true, and it's just something that some kind of conclusion you've drawn because of your experiences, or what you've been taught or what you've witnessed that's given you a wrong idea about something. So I invite anybody who is mad or angry that they look and see what is that belief that is making you angry? Michael Hingson  35:59 Yeah, it gets back to self analysis. It gets back to looking at yourself, which is something that most of us haven't really learned a lot about how to do. How. How did you pick up all these, these kind of nuggets of wisdom and so on. Sir James Gray Robinson, Esq  36:19 Well, when I burn, when I had my nervous breakdown back in 2004 I quit practicing law for a while because I couldn't bear the thought of going into my office and fighting another day of the battles that trial lawyers always fight. Now I won't say that transactional lawyers don't have battles, but Trial Lawyers end up probably picking a few fights on their own that, you know, they didn't really need to go there, but they do because, you know, Trial Lawyers have a, You know, a talent for arguing they have it's exciting to most of them, and they love to fight. And so when? But eventually, if you don't know how to manage it, it will, yes, the key wear you down. Yeah. So I got out of the law business for a while, and instead, I decided I wanted to go find out. Number one, why did I burn out? And number two, how to heal it. And so I went and studied with a number of energy healers who were very, very conscious people. They were very, very aware. You might even say they were enlightened, but it was they were always teaching me and always telling me about whatever I'm experiencing on the outside is just a reflection of what's on the inside. And so it's not so much about somebody being right or somebody being wrong. It's just the world is a mirror to whatever is going on inside between our ears. Yeah, and it's not because it's we're seeing something that's not there, or we're not seeing something that is there. It's just simply, how do we process that information that comes in through our sense organs and goes into our amygdala, then the hippocampus and then to the rest of our brain to try to figure out and but it's well documented that the brain will see whatever the brain wants to See, and a lot of times it's not what the eyes see, because there are lots of experiments you can take with graphics and other things that are illusory. Because, you know, you can see these graphs or prints that look like a spiral that's going around and is moving, but it's actually circles. But the way our brain puts things together, it makes it move. And another way is sounds. If you don't know what a sound is? Your brain is going to make up a story about that sound. And it could be either That's the sound of a frog, or it could be the sound of a somebody getting attacked. It could be the sound of whatever your brain it has to put a label on it, because that's the way the brain has been wired over our couple of hundreds of 1000s of years of evolution. That's how we manage to stay alive, because we make up a story about stuff, and if we're accurate, we live. If we're not accurate, we don't. Yeah, so the a lot of people are very good at making up stories in their head about what they're seeing, hearing, tasting, smelling, whatever, because a lot of lot of smells will have psychological responses in our brain. So you know the smell of baby's milk or the smell of mown grass, or, you know smell of something rank, you always will have an instant story about what you just smell. And so when I would spend long periods of time thinking about these things, contemplating them, trying to figure out, well, what does that mean for me? I mean, how does that? How will it looking at this change my life? And basically, what I learned is is that the more objective you can be, the less you make up stories about stuff, the more successful you can be, and the more happy you'll be. Because, for example, there's a term called Mind reading, where people will be listening to somebody talking, and in the back of their mind, they're making up a story about what that person means, or they're making up a story about, well, where is this guy going with this? And it's, you know, it's, it's the opposite of listening, because when listening, you're focusing on the words you're hearing, yes, and then when it's your turn to talk, you can respond appropriately, but most people are thinking while they're hearing and it totally colors their experience, because if they think that this person doesn't like them, then they're going to interpret whatever is being said a certain way. If they think that person does like them, then they will interpret it a completely different way. So it's fascinating to me how people can get the wrong idea about things, because it just is a story that their mind made up to try to explain to them why they're experiencing what they're experiencing. Michael Hingson  42:25 That's why I like to really say that I've learned so much from dogs, because dogs don't do it that way. And as I tell people, dogs don't trust unconditionally. They love unconditionally, but they don't trust unconditionally, but dogs are open to trust, and they're looking for reasons to trust, and they also, by definition, tend to be more objective, and they react to how we react and how we behave and and I think there's so much to be learned by truly taking the time to observe a dog and how they interact with you and how you interact with them, and that's going to make a big difference in how they behave. Sir James Gray Robinson, Esq  43:11 Well, you could definitely see a difference in the dog's behavior if they've been traumatized. Michael Hingson  43:16 Oh, sure, that's a different story altogether. Sir James Gray Robinson, Esq  43:19 Yeah, I agree that dogs are extremely innocent. You know, they don't have an agenda. They just want to be loved, and they would, they want to love Michael Hingson  43:31 and they want to know the rules, and they then they're looking to us to tell them what we expect. And there are ways to communicate that too, yes. Sir James Gray Robinson, Esq  43:41 And you know you all have to is give as a great example of how we should treat each other. Is all you have to do is, you know, a dog will forgive you eventually. And if you're kind to a dog. A dog will just give his entire being to you. Yeah, and it because they don't have any Guile, they don't have any hidden agendas. They just want to be you know, they want to eat. They want to be warm. They want to have fun. They do want to have fun, and so if you treat them timely, you will have a friend for life. Michael Hingson  44:29 Yep, we adopted a dog. We cared for it for a while. It was a geriatric dog at Guide Dogs for the Blind who had apparently had never worked as a guide dog, and she had been mistreated and then sent back to Guide Dogs for the Blind. She was 12. The school was convinced she was totally deaf because she wouldn't react to anything. They dropped a Webster's Dictionary next to her, and she didn't react. But we took her and we started working with her, and. It took several months before she would even take a walk with Karen, and Karen in her, you know, in Karen's wheelchair, and this wonderful golden retriever walking next to her. But the more we worked with her, the more she came out of her shell. She wasn't deaf. I'm sure she was hard of hearing, but you could drop a dictionary and she'd react to it, and if you called her, she would come. But it is all about developing the relationship and showing that you care and they will react. And so she she lived with us for more than three years before she passed, but was a wonderful creature, and we were, we were blessed to have her. Sir James Gray Robinson, Esq  45:48 Well, go ahead. No, I was just going to comment that I've got three Pomeranians, and they run the place course. You know, it's there. It's amazing how a six pound dog can run your life, but Michael Hingson  46:03 you let them, but you still establish, but you still establish some rules and you know, but that's, that's, yeah, I have a cat who runs the place, but that's okay. Well, we have not talked about, and I do want to talk about it when I first started hearing from you, your emails were all signed, sir, James Gray Robinson, and I always was curious, and you eventually explained it to me. But why don't you tell us all about your title and and all of that? Sir James Gray Robinson, Esq  46:39 Well, since we last talked, I've had a promotion. Now I'm a baron, so it's Baron James Gray Robinson, Scottish, Baron of Cappadocia. But I belong to a royal order that's known as the Royal Order of Constantine, the great in st Helen, and it was established in 312, 312, 12. Ad, when Constantine, who was the emperor of the Eastern Roman Empire, conquered the Western Roman Empire, who it was brother who was the emperor of the Western Roman Empire, and they can then he consolidated the eastern and the western empires. And it was that way until 14 153 when they were defeated by the Solomon Turks. So for 1100 over 1100 years Well, let me back up. The most important battle in that war between the two brothers was the Battle of the Milvian Bridge, which was in Rome and Constantine awarded, rewarded 50 knights, 50 warriors, soldiers who fought on that campaign and carried the day against much superior forces. And he rewarded them by making them knights and giving them land in Turkey, in an area that's known as Cappadocia. And this, if you know anything about Turkey, there's an area which is honeycombed with caves that have been dug out over the millennia, and it's kind of like some body was doing some renovation work, and they broke through the floor, and they went into a cave system that would have been hand dug, and it goes down 17 layers, and it could house 30,000 people. But that was, that was Cappadocia and Constantine the Great charged these warriors with the with the duty to protect the Christian church, because that's because Constantine had converted to Christianity. His mother, Helen, was one of the driving forces in the early Christian church. She's the one that decided to build a cathedral on top of the the nativity, the manger, which is actually a grotto in Bethlehem, I've been there. I spent Christmas Eve there one year. And so the Christianity was just a fledgling religion, and he charged these nights and all successive nights, with the obligation to protect the Christians and to protect the churches. And so a lot of people credit the royal order with advancing the Christian religion. So it's been around since 312 and it's the oldest peerage and a peerage. Is a group of royalty that have knights. They have royalty like Dukes and nobles and that sort of thing. But if you look at other orders that we're aware of, the Knights of Balta didn't get established until about 1200 ad the Knights of the Templar nights, similar thing. They didn't get established till about 1000 years after we did. So it's a very, very ancient, very traditional order that focuses on helping abused women and traffic children. We have, you know, we have a lot of, you know, compassion for those people in the world, and so we are actively supporting those people all over the world. And then on the other side, we have the knights, and we have the women, equivalent of that are called dames, and then we have the nobles who are like barons and other ranks that go all the way up to a prince who is actually related To the King of Spain. So it's been a interesting history, but we can try, we can directly trace our lineage all the way back to 312 and what the you know, we have a couple of reasons for existing, one being the charitable, but also to honor people who have been successful and have accomplished a lot for other people and who care about their fellow man and women, so that we accept Anyone in eight different categories, everywhere from Arts to athletics to entrepreneurship to medicine to heroics. We have a number of veterans that were credible. Have incredible stories. We have a lot of A listers, movie stars, professional athletes, that sort of thing. Also philanthropy. I got in for philanthropy because I've given a lot of money over my life to help people all over the world, and that's one reason why I was awarded the Presidential Lifetime Achievement Award. But we're a group of people. We just today started a Royal Academy of Arts and Sciences because we want to help people all over the world learn things like finances and you arts and crafts and trades and so that people who are oppressed cultures that are in third world countries will be able to learn a good earn a good living, raise their status in life, and then learn how to go on and help other people. So that's very exciting. We've got a lot of things going on with the royal order that are we're growing very rapidly, where somebody said we're 1700 year old startup, but it's, you know, we've gone through some regime changes where people have died and there weren't any heirs, so they've had to go laterally to find somebody to take over. And that's where we are now. You know, interestingly enough, my sons will inherit my title, so it's a true royalty kind of thing, where it passes down by inheritance. But you know, we don't, you know we're, we're hundreds of people in our thing. It's like 300 people in our order right now. We'd like that to be 100,000 times that because we do good work and we foster principles of charity, silvery and honesty, so that we're trying to change the culture around us to where people don't take offense in everything that they're in a society that supports each other and that people can feel safe knowing that there's they have a brother or sister that will support them. Michael Hingson  54:57 Definitely fascinating. I was not familiar with it at all. All until you and I check, yes. Sir James Gray Robinson, Esq  55:03 Well, it's amazing that me. I guess you have to be somewhat of a history buff. Yeah, and there, and there are lots of service organizations like the Masons and the Shriners and every all the animal ones, the Moose Lodge, the beavers and all these people are doing, you know, charitable work. But not not. Many of them have a royal heritage that goes back to 312 right? So, and we do dress up like knights from time to time, and ladies, and we have swords and we have robes, and we have big parties, and we have gala events, and where we induct more people into our order, and it's all great fun, and it's, you know, and we raise money for charity. So it's a win, win situation. Cool, and it doesn't hurt having Baron on your resume. Michael Hingson  56:08 No, I am sure it doesn't well. I want to thank you for explaining that, and I want to thank you for being here again. This has been a lot of fun, and I'm glad that we had a chance to really talk about humor, which, which is more important, I think, than a lot of people realize. And again, if people want to reach out to you, how do they do that? Sir James Gray Robinson, Esq  56:31 My website is James Gray robinson.com Michael Hingson  56:36 There you go. Easy to spell, easy to get to. So I hope people will do that. And again, I hope that you all enjoyed today, and that you will let me know that you enjoyed it. Please feel free to email me at Michael h i at accessibe, A, C, C, E, S, S, i, b, e.com, please give us a five star rating. Go off and read history and learn about the royal order. I think that's probably relevant and important to do as well. And again, if anyone knows anyone who ought to be a guest on the podcast, please let us know. Introduce us. Give us a rating of five stars wherever you're listening. And again, James, I just want to thank you for being here. Excuse me, sir. James. Barron, James, really appreciate you being here, and we'll have to do it again. Sir James Gray Robinson, Esq  57:24 Well, Michael, my hat's off to you. I think you're doing amazing work. I think you're helping a lot of people. You have a great podcast I've gone on your website or your YouTube, and it's a lot of fun. And I think you're doing a great service for people. Michael Hingson  57:45 You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael hingson.com slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael hingson.com. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael hingson.com forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit www.accessibe.com . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.

In this episode: The details so far on the controversy surrounding Priscilla Kelly (formerly Gigi Dolin in WWE), Ric Flair issues statement regarding his Cameo video that went viral on social media, and Rumor killer regarding construction of ththis year's WWE Royal Rumble venue in RiyadhKerr County Flood Relief Fund: https://cftexashillcountry.fcsuite.com/erp/donate/create/fund?funit_id=4201Support Katie: https://gofund.me/cb2cdcb5Support Eastern Kentucky: https://secure.kentucky.gov/formservices/Finance/emergencyrelief/American Red Cross: https://www.redcross.org/donate/cm/wlky32-pub.html/The Dream Center: https://www.ekdc.info/donateKCTCS Disaster Relief: https://kctcs.edu/disasterrelief.aspxUniversity of Kentucky Flood Relief: https://philanthropy.uky.edu/kentuckyfloodreliefIf you like what you hear on the podcast, consider helping me out a little bit financially at: https://www.patreon.com/jamminjon

The Red Cross Does More Than You Think When most people hear "American Red Cross," they immediately think of blood drives. However, as Deborah Fleming, Executive Director of the Greater Shenandoah Valley Chapter, explains to The Valley Today host Janet Michael, disaster relief and recovery represent a massive—and increasingly critical—portion of the organization's mission. Deborah oversees operations across 11 counties spanning West Virginia, Maryland, and Virginia, including Berkeley, Jefferson, Morgan, Hampshire, and Hardy counties in West Virginia; Washington County in Maryland; and Shenandoah, Frederick, Warren, Clarke, Page counties and the city of Winchester in Virginia. Beyond blood drives, the chapter provides training services like CPR and first aid, supports military families, and most importantly, coordinates disaster response and recovery efforts. A Growing Threat We Can't Ignore The statistics paint a sobering picture. Disasters are increasing in both frequency and intensity every year. While the Shenandoah Valley hasn't experienced catastrophic events on the scale of recent flooding in Southwest Virginia or the devastating wildfires in California, Deborah warns that complacency could prove dangerous. "These disasters are happening more rapidly, and their intensity is greater," she explains. "We haven't had the big disasters like we're seeing right now in California, but unfortunately we do expect that we're gonna be seeing more of those types of things." Moreover, the landscape of disaster response is shifting dramatically. Federal support through FEMA has been cut, and the focus is returning to local communities. This represents a significant reversal from the post-Katrina era when federal disaster response expanded considerably. "After Katrina, that's where FEMA expanded, because it's really difficult for one community to come up with the resources they need," Deborah notes. "So now that we're headed back in that direction, it's really important that each member of the community is prepared for themselves, but also to support the community that they live in." Building Your Emergency Kit: Beyond the Basics Deborah emphasizes that preparation begins at home. The first essential step involves creating an emergency kit that can sustain your household for a minimum of three days—though she strongly recommends preparing for two weeks. The kit should include one gallon of water per person per day, non-perishable food, medications, hygiene products, a battery-operated or crank radio (particularly NOAA weather radios), flashlights with extra batteries, a first aid kit, copies of important documents like passports and driver's licenses, and cash. Interestingly, Janet raises an important point during the conversation: emergency kits need regular updates as life circumstances change. She admits that despite maintaining a basement emergency kit for years, she never added supplies for her dogs after adopting them—no extra collars, leashes, pet food, or medications. Deborah validates this concern, explaining that pets are now accepted in Red Cross shelters because people often refuse to evacuate without their animals, putting themselves in dangerous situations. She recommends not only including pet supplies in emergency kits but also researching which hotels accept pets in advance. Making a Plan: When Technology Fails Having supplies represents only half the equation. Deborah stresses that families must also create comprehensive evacuation and communication plans. "How do I get out of the house? Do we have phone numbers that we have shared with other people so that they can get ahold of us?" she asks. "Do we have a meeting place? Do we know where the centers are that are most likely gonna be a place of support for us?" Critically, these plans cannot rely solely on smartphones. Deborah emphasizes writing down essential phone numbers and information because communication systems may fail during disasters. This is where AM radio becomes invaluable—a point that resonates strongly with the podcast's station owner, Andrew. "If your phone is not down, having those apps so that you can get the correct information as well," Deborah explains. "But of course we do communicate with the AM radio stations to make sure that we can allow people to know what is going on at any given time." For families with children in different locations during the day or household members with sensory conditions who might hide during emergencies, practicing evacuation plans becomes even more crucial. She recommends running through these plans several times a year. The Disaster Leadership Academy: Coordinating Community Response Recognizing that effective disaster response requires coordination among multiple organizations, Deborah announces the launch of a Disaster Leadership Academy. This initiative aims to bring together government agencies, nonprofits, businesses, and community members to ensure everyone understands their role when disaster strikes. "When disaster strikes, effective communication and coordination of leadership is essential in helping the community become resilient," Deborah explains. "When you have a lot of players, which you need in a disaster, if they aren't coordinated and talking with each other, they're gonna be tripping over each other." The academy doesn't compete with existing structures like VOADs (Volunteer Organizations Active in Disaster) but rather helps people discover and engage with these resources. Different communities have different needs—what Shenandoah County requires may differ drastically from what the city of Winchester needs based on geography alone. Deborah illustrates the importance of coordination with a practical example: if one organization opens a shelter without communicating this information, another might open a competing shelter, leaving disaster victims confused about where to seek help. Similarly, when people donate supplies without a coordinated distribution plan, those resources can go to waste. The academy will include simulations and mock Multi-Agency Resource Centers (MARCs), typically coordinated by emergency management, which bring together all organizations that can support disaster recovery. These exercises reveal not only what each organization does but also what they don't do, helping identify gaps in community preparedness. Community Mobilization: Your Neighbor Needs You Beyond organizational coordination, Deborah envisions a network of trained community members—ideally someone on every block or every two blocks—who know what questions to ask and where to direct neighbors for resources during emergencies. "Just imagine if you had somebody on every block of every community or every two blocks that were trained to know what questions to ask, where to go if there's a fire in your community, to get those resources to those people," she says. "What an amazing resource that would be." This grassroots approach proves particularly valuable for "minor" disasters—though Deborah acknowledges they're anything but minor to those experiencing them—like single-family or multi-family fires where residents lose everything. The commitment required isn't overwhelming. Deborah notes that even highly engaged Red Cross volunteers typically deploy only twice a year. The organization welcomes people who want to contribute a little, a lot, or anywhere in between. "A lot of people think, well, I'm not qualified or am I too old?" she says. "And no, you're not too old. And yes, you're qualified if you care for people, you are qualified to help." Taking the First Step For listeners inspired to get involved, Deborah recommends visiting RedCross.org to volunteer or calling 1-800-RED-CROSS. The organization will match volunteers with opportunities based on their interests and skills—whether that's disaster response, administrative work, finances and fundraising, or participating in the Leadership Academy. As Janet notes, there are people in every community who instinctively stop to help when they see someone pulled over on the roadside or come upon an accident. "You are that person," she tells listeners. "That's all you need to have is that, oh my gosh, I have to see what I can do." The Bottom Line Deborah's message throughout the conversation remains clear and urgent: the time to prepare is now, before disaster strikes. With federal resources shrinking and disasters intensifying, communities must build their own resilience through individual preparedness, organizational coordination, and neighborhood-level support networks. The Shenandoah Valley may have been fortunate so far, but that luck won't last forever. By building emergency kits, creating family plans, participating in community preparedness initiatives, and volunteering with organizations like the Red Cross, residents can ensure that when disaster does strike, their community will be ready to respond, recover, and rebuild together. As Deborah will continue to emphasize in her monthly appearances on The Valley Today throughout 2026, disaster preparedness isn't just about surviving the immediate crisis—it's about building communities strong enough to support each other through whatever challenges lie ahead.

Shabbat Teaching with guest speaker Rabbi Ashira Konigsburg at Temple Beth Am, Los Angeles, January 10, 2026. (Youtube/Zoom) Rabbi Ashira Konigsburg is the Chief Movement Strategy Officer for the United Synagogue of Conservative Judaism (USCJ) and the Rabbinical Assembly and the Chief Operating Officer for the Rabbinical Assembly. In this combined role, she leads the Conservative/Masorti Movement in re-envisioning the future of Jewish life and communities for the next generation. Rabbi Konigsburg graduated with a master's in Talmud and Rabbinics and was ordained by the Jewish Theological Seminary. A native of South Florida, she spent her undergraduate years at the University of Maryland and has spent many summers in various roles at Ramah Darom in Georgia, including directing the climbing program. Ashira currently serves as a member of the board and steering team of Kehilat Hadar, an independent minyan. She also volunteers as a Disaster Spiritual Care Chapter Coordinator and Disaster Action Team Supervisor for the New York City region of the American Red Cross. She enjoys traveling, hiking, climbing, and reading in her remaining free time. (Youtube/Zoom)

I really enjoyed this conversation with Natalie and her mother, Mary, because it reminded me how an unstoppable mindset is often built quietly, over time, through creativity, learning, and persistence. Together, they share what it has been like to navigate life across generations while facing learning disabilities, health challenges, workplace adversity, and the constant need to adapt. We talk about Natalie's journey with attention deficit disorder and anxiety, how creative outlets like baking, art, music, and storytelling helped her find focus and confidence, and why returning to school later in life became an act of self-trust rather than fear. Mary's story adds another powerful layer. She reflects on growing up with low self-esteem, navigating male-dominated workplaces, and dealing with sexual harassment long before there were systems in place to address it. As a mother, artist, and professional, she shares what it means to keep moving forward while supporting her daughter's growth. Throughout our conversation, we explore accessibility, creative entrepreneurship, lifelong learning, and why accommodations and understanding still matter. I believe you will find this episode both honest and encouraging, especially if your own path has been anything but linear. Highlights: 00:00 – Hear how creativity and resilience shaped an unstoppable mindset across two generations.08:35 – Learn how attention deficit disorder and anxiety changed the way focus, learning, and confidence developed.14:33 – Discover why stepping away from a demanding career can open the door to new growth.21:23 – Understand how workplace sexual harassment leaves lasting effects long after it happens.35:16 – See why protecting and celebrating local artists became a personal mission.59:09 – Learn why accessibility, accommodations, and empathy still matter in everyday life. About the Guest: Mary Dunn: Mary was born and raised in Pittsburgh, PA.  She was the only child of Norman and Lucille Rump.  At a young age, she liked to draw and as she grew older she enjoyed painting.  Her first painting was in oil and Mary was eleven years old.  However, because of the expense of art supplies, it was difficult to pursue a continuous endeavor in that particular form of art. While in high school, nothing really exciting happened as Mary was on the shy side.  She didn't belong to any groups and she really just wanted to graduate.  She graduated in the upper third of her class.  The most momentous part of the graduation was that Jeff Goldblum was also a graduate of her class. After graduation, Mary continued her education at The Pittsburgh Beauty Academy.  There she studied cosmetology and acquired a teacher license.  Although she never taught, she did work at a few different shops and also managed a shop.  These experiences helped Mary to become less shy. At that time, she met her first husband and had two children.  The marriage lasted for eleven years, and Mary was left with two small children.  Mary realized that her background in cosmetology would not be sufficient to raise two small children. She decided to go to college. With the support of her parents, she was accepted to attend Carlow College which is now Carlow University.  There she studied business and minored in theology.  She almost minored in art, but she needed one more credit to have that as a minor.  It was important for her to graduate in order to take care of her children.  While in college she belonged to several organizations.  One organization was an honor society called Delta Epsilon Sigma.  There she became an assistant chair of the organization.  The second organization was OASIS.  The organization was for non-tradition students.  She was vice-president during her senior year at Carlow.  She graduated in 1991 cum laude. After Carlow, she found her first employment opportunity working the Equitable Gas Company as a “Technical Fieldman”.  In this position, Mary would draft pipeline installations, work up costs for those installations, and fill in for supervisors when they went on vacations.  The job was difficult as it had usually been filled by men prior to her.  She was thrust into a job that she learned on her own and was subject to sexual harassment.   At that time, sexual harassment was not spoken about.  Mary didn't even realize that her peers were doing these things to her.  When she supervised union personnel, they were nice and valued her expertise.  However, when she returned to the office, more harassment continued. During that period, Mary decided to get a Master's Degree and enrolled in Carnegie Mellon's Heinz school of Public Management.  Her classes were very valuable as she learned about leadership, information systems, and marketing communications.  She graduated in 1996 with distinction.  Even though after she graduated from CMU, she continued to be sexual harassed.  She thought it might be a good idea to document the issues that made her position difficult.  She began to take notes on these incidents.  When she went to Human Resources, Mary was told that she should confront these people and tell them how she was feeling.  Mary couldn't do that because she felt it would make matters worse.  She applied for another position within the company.  In 1997, Mary became Program Manager of Energy Technology. While there, Mary developed and implemented a marketing plan to promote the use of alternative fuels.  As a Program Manager, Mary became a member of Pittsburgh Region Clean Cities which focused on alternative fueled vehicles.  During this time, she became a board member and focused on grants and wrote the Pittsburgh Region Clean Cities Newsletter. In 1999, her position was eliminated at Equitable.  In some ways, Mary was relieved about the elimination, but in other ways, it was the first time this ever happened to her.  She was now remarried and was concerned about her children. It was very scary. Thankfully, Mary was not unemployed for long.  She was hired at Southwestern Pennsylvania Commission as a Transportation Planner.  In this position she implemented a newly designed client tracking system of their products and services that helped to increase revenue. Additionally, she worked on a communication plan to implement branding and crisis communications. Eventually, Mary became a Marketing/Communication Specialist for Southwestern Pennsylvania Communications.  She was responsible for multi-media communications connected with branding. Mary designed logos for special projects, arranged special affairs, open houses and conferences.  She remained a part of Pittsburgh Region Clean Cities.   Mary additionally prepared presentations for executive management to deliver regarding the Joseph A. James Memorial Excellence in Local Government Achievement Award that recognizes a municipal government elected or appointed official in any local government, agency, or Council of Government for a lifetime of exemplary governance or management. Unfortunately, a new Executive was hired to replace the past Executive who had passed away.  Because of this, our whole department was eliminated. After Southwestern, Mary was hired as the Manager of Administration and Human Resources for THE PROGRAM for Female Offenders.  While at THE PROGRAM, Mary was responsible for maintaining the policies and daily operations in THE PROGRAM.  She implemented a cost effective foodservice program, introduced staff ID cards and implemented the Windows NT network server and computer security using a Digital Subscriber Line which is a type of high-speed internet connection that uses existing copper telephone lines to provide internet access to three PROGRAM facilities. Additionally, Mary implemented a human resource database for directors and managers that targeted specific employment information. Mary maintained safety equipment and introduced a safe evacuation plan for her building.. Unfortunately, because THE PROGRAM was grant based and when it was time to acquire grant money much of the previous grants were not renewed and Mary lost her job.  Mary eventually was hired by Roach and Associates, Inc. as a Project Manager. In this position, she negotiated oil and gas leases for exploration and productions of future gas wells in Clearfield County Pennsylvania.  During this time, Mary was responsible for permitting activities with the state, county and federal agencies as well as prepared training seminars to meet pipeline safety regulations as per U.S. Department of Transportation, CFR49, Parts 192-193. Mary authored documentation regarding pipeline regulations for various housing authorities and gas production companies within Pennsylvania, West Virginia and New York.  Besides working at Roach, Mary became part of the Transition Team for Peduto for Mayor of Pittsburgh.  That was such a memorable experience as my team focused on some of the issues facing the newly elected Mayor. It was nice to be a part of change. After working ten years at Roach and Associates, Inc., Mary decided it was time to retire in 2015. While working at Roach, Mary began dabbling in art again.  It had been quite a while since college and painting.  But she began to work in pastels and eventually more in the line of acrylic painting.  She became president of the Pittsburgh Pastel Artist League.  She no longer is president of that group.  Mary now belongs to the Pittsburgh Society of Artists where she was juried into the group.  She has had her work display at The Galaxie in Chicago,  Pittsburgh Technical Institute, Monroeville Library, Gallery Sim, Boxheart Gallery, Southern Allegheny Museum of Art, Saville Gallery in Maryland and various other galleries around Pittsburgh.  Her Study in Pastels won an Award of Excellence from Southern Allegheny Museum of Art.  Mary also came in second place in the Jerry's Artarama Faber Castel Contest. As time went on, Mary decided to focus more on her art work and began teaching students how to paint with Acrylic.  She also began a YouTube channel, Pittsburgh Artist Studio, where she gave free art lessons in acrylic to future artists around the country.  Unfortunately, Mary developed chronic back issues, and she had to give up her teaching.  She has had two back operations to alleviate the pain, but the second operation really didn't help.  It has caused more painful issues.  Therefore, it is difficult for her to paint a long period of time.  Currently, Mary devotes her time to illustrating her oldest daughter's books for children.  The books are a series about a little boy's adventures in his life.  Her books can be found on Amazon under her name “Nicole Leckenby”.  Additionally, she has illustrated a book for her younger daughter, Natalie Sebula, entitled “The Many Colors of Natalie”. In conclusion, now that Mary is retired, she has had more time to work on different art projects a little at a time.  She lives with her husband Steve and two dogs Grumpy and Sally.  She belongs to a group of wonderful women who review Bible Psalms each week. Since my minor in theology, I do enjoy reading various books on different religious subjects.  I am thankful for each day that I have and continue to work on the gifts God has given me. Natalie Belin: I am focusing on the arts. I am a creator with an ambitious attitude. I have no problem thinking BIG and dreaming BIG. While everyone else stays inside the lines, I boldly color outside the lines. Natalie resides near Pittsburgh, PA. She is 40 years old and loves adventures. Within these 40 years Natalie has experienced highs and lows. However, during the low points she was like water: adaptable, resilient, and always finding a way through. At toddler age, it was brought to the attention that she had high pressure in her eyes. However, nothing was really done about it because of her age. Typically, high pressures occur in older adults. After many years, one eye doctor took it seriously.  He prescribed eye drops and finally recommended a laser technique to open the tear ducts.  This alleviated the high pressure and since no eye drops have been needed. In 5 grade, she was diagnosed with attention deficit disorder. Her mother, Mary Dunn advocated for her until someone listened, and her teachers realized it was a real problem. Steps were taken to help Natalie focus more.  As she grew older, it was important to do activities that helped her focus such as cheerleading and possible careers in culinary. Because of the importance of focusing, Natalie decided that culinary arts would be beneficial.  Natalie graduated in October of 2004 from the Pennsylvania Culinary Institute with an associate's degree in Specialized Technology Le Cordon Bleu Program in Patisserie & Baking.  While there, she was elected class president. The Pennsylvania Culinary Institute offered externships to various prestigious areas to hone the craft.  Natalie's externship was at the Greenbrier Resort in White Sulpher Springs where she was ultimately hired. However, Natalie decided to return to Pittsburgh after a car accident. Natalie continued to work as a pastry chef for about five years. After, she decided to further her education, and Natalie graduated in December of 2023 from the University of Pittsburgh with a Bachelor of Arts in Humanities. Some of her academic achievements are National Society of Collegiate Scholars, National Society of Leadership and Success, Alpha Sigma lambda-Alpha Chi Chapter at the University of Pittsburgh, Delta Alpha PI Honor Society. During her academic life, Natalie became an Emmy nominated producer for Pitt to the Point (a class focusing on the news as well as behind the scenes of a news/magazine program that covers the City of Pittsburgh, the University of Pittsburgh regional campuses as well as national and international events.) Currently, Natalie is in a Graduate Certification Program which is also at the University of Pittsburgh. The Certification is in Sports, Entertainment, and Arts Law (SEAL). She hopes to use this program as a steppingstone to complete her master's degree in Sports, Entertainment, and Arts Law. In addition to the SEAL certification, one could say that Natalie is a woman of many colors.  She works full-time as an Administrator for the Rehabilitation Science Program in the School of Health and Rehabilitation Sciences at the University of Pittsburgh. This is where she provides administrative support for general program management, advising and faculty. Another aspect of Natalie's many colors is writing.  Several years ago, she wrote a poetry book called The Many Colors of Natalie. This is a book for 18+. There are several illustrations in the book that complement the poems. Mary Dunn, Natalie's mother, created the illustrations. In August of 2020, Natalie launched The Many Colors of Natalie Blog. She started this blog to give a new perspective to Pittsburgh other than being known for sports. This allows individuals the ability to educate themselves on different variations of Pittsburgh's art or artists as well as bringing awareness to the art scene. Natalie's motto is Love Art & Support Your Local Artist! Additionally, Natalie has been a model/actor since 2012. Most of her work consists of being an extra in various music videos and movies. Furthermore, she is an ambassador for Ambassador Sunglasses and Just Strong Clothing. Just Strong Clothing's Mission “We are a clothing brand on a mission to empower those who are not just strong for a girl, they are just strong. Whether you are an experienced lifter, a new starter or have simply overcome great adversaries in your life, the JustStrong community are here to empower and motivate you to never give up.” “Ambassador was formed to extract, refine, and exhibit the marriage between what was and what will be in fashion culture. When wearing Ambassador, you break the mold of the mundane to embrace your unmatched individualism.” Besides being an ambassador, Natalie became a Creative Percussion Artist in 2020. “Creative Percussion is a family-owned business, established in 2018, and run by husband-and-wife team, Kevin and Cheri Feeney.” Her picture is on the site as a CP percussion artist. Not only is Natalie a musician, but she dabbles in various mediums in art. Her mixed media piece Peace, Love, and Woodstock is currently in the Woodstock Museum located in Saugerties, New York. “The purpose for the Woodstock Museum is: To gather, display, disseminate and develop the concept and reality of Woodstock, encompassing the culture and history of a living colony of the arts, with special emphasis placed on the exhibition of self-sustaining ecological technologies. To encourage and increase public awareness of Woodstock by providing information to the general public through cultural events, displays of artifacts, outreach programs, communication media events and personal experiences, and to contribute, as an international attraction, to the cultural life and prosperity of our region; and to engage in all lawful activities in pursuit of the foregoing purposes.” Lastly, Natalie and her mother Mary Dunn started a side hustle several years ago. Mother and Daughter Collaboration (vending show name) is a great opportunity for Natalie to showcase her entrepreneurial skills in addition to her art. Their Etsy name is Maker's Collab Studio. In conclusion, Nat is excited for the future, and to see what is in store. She considers herself to be dynamic and resilient. Even those who know Natalie would say the same.  Regardless of what she has been through, she keeps going. She realizes that the tough times eventually do end. In self-reflection, the “tough time” may have been a life lesson, or a possible steppingstone to what's next in her life. Only time will tell. Natalie will always be a supporter of the arts, and she will always create in some way. As Natalie ages, she sees the importance of advocating for the disabled. At one point in her life, she was embarrassed about sharing her learning disability because she felt that we live in a society where having a disability isn't necessarily welcomed and is frowned upon. Do not fear individuals who need special accommodations.  Instead, educate yourself. Try being that individual who needs certain accommodations, and the accommodations are not provided or easily accessible. Progress has been made in educating the ignorant. However, there is more work that needs to be done. Ways to connect with Natalie & Mary**:** Blog website: Home - The Many Colors of Natalie Personal website: Home | natalie-sebula-belin Book of poetry: The Many Colors of Natalie: Written by: Natalie Belin - Kindle edition by Dunn, Mary, Leckenby, Nicole, Merlin, Grace, Palmieri, David. Literature & Fiction Kindle eBooks @ Amazon.com. Facebook: (1) Facebook Instagram: Natalie Sebula (@themanycolorsofnatalie) • Instagram photos and videos Etsy: MakersCollabStudio - Etsy About the Host: Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog. Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards. https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/ accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/ Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset . Leave us an Apple Podcasts review Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts. Transcription Notes: Michael Hingson  00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us. Michael Hingson  01:21 Hi everyone, and welcome to another edition of unstoppable mindset. We're doing something that we've done a few times before, and we get to do it again today. We have two people as guests on unstoppable mindset this time, mother and daughter, and that'll be kind of fun they have, between them, lots of experiences in art, but in all sorts of other kinds of things as well. They live in the Pittsburgh, Pennsylvania area, and I'm not going to say a whole lot more, because I want them to tell their stories. So I want you to meet Natalie bellen and her mother, Mary Dunn. So Natalie and Mary, both of you, welcome to unstoppable mindset. We're glad you're here. Natalie Belin & Mary Dunn  02:03 Well, thank you for Natalie Belin & Mary Dunn  02:03 having us. Yes, we're happy to be here. Thank you. Michael Hingson  02:06 Well, let's see. We'll start with mom. Why don't you tell us something about the early Mary growing up, and you know what? What life was like growing up? Natalie Belin & Mary Dunn  02:18 Well, growing up, I was born in Pittsburgh. I was actually born on in the south side of Pittsburgh, and it was called St Joseph Hospital, and now it's an apartment building, but we lived here. I've lived here all my life. I lived in Hazelwood until I was about the age of three. Then we moved to Whitaker, Pennsylvania, and now I'm in West Mifflin, Pennsylvania. So it's like we hopped around a bit. Growing up in my family was a little bit difficult. I had been bullied quite a bit by my cousins, so it kind of like left you know how it does with bullying. You know, it's not like today. Of course, I didn't want to go out and do something terrible to myself. It's just that it left my self esteem very low, and I just kind of stayed and was by myself most of the time. So until I grew up, I graduated from high school, I went to West Midland, North High School, I graduated in the same class as Jeff Goldblum. Although I didn't know him, I knew that he was very talented. I thought he was more talented on a piano than he was with acting, but he is still he's still very good with the piano, with his jazz music, and that's basically it. I've been in West Mifflin now for she's been quite a bit Natalie Belin & Mary Dunn  03:49 since I was in seventh grade, and now I'm 40 years old, so we've been here a long time. Michael Hingson  03:54 Yeah, so it's sort of like 3027 years or so, or 28 years? Yes, well, Natalie, tell us about you when it was like growing up in and all of that. Sure. Natalie Belin & Mary Dunn  04:08 No problem. So I grew up in Whitaker for the most part, my yearly eight years, like until about fifth grade, I guess about like fifth grade, and then we moved, well, we just moved to a different house and whatever. Yeah, that when we moved for the second time, it was more in a neighborhood with kids, so that was, like, a lot more fun. And we played like tag and all that. So that my early years, I remember that like playing tags, swimming, I love, like skiing on the water, jet skis, stuff like that. Definitely. I loved running around. And I loved dance as a kid too, that was a lot of fun. Michael Hingson  05:00 Okay, and so you went to high school? Natalie Belin & Mary Dunn  05:05 Oh, yeah, I went, Yes. I went to West Midland area high school, and I graduated in 2003 in 2004 I graduated from the Pennsylvania Culinary Institute as a pastry chef and part of the things that I had to do to graduate, I had to do, like, about a six month internship where I resided in white sulfur springs, West Virginia, and I got to do my externship at the Greenbrier, and that was pretty exciting, because it has quite the history. There. People love it there for Well, one of the things that sticks in my mind is Dorothy Draper, who decorated that resort. Her taste is very cool, because she went bold, like with flower print and stripes mixed together for wallpaper. There's stories in history behind the sulfur water there. And then most people might know the Greenbrier for their golf courses, for the golf course actually, or in history about the sulfur water Michael Hingson  06:26 now, you had high eye pressure for a while after you were born, right? Natalie Belin & Mary Dunn  06:31 Oh, yes, the eye pressures. That's quite the story, let me tell you so at a very young age, like different doctors and eye doctors that I went to. They knew that I had high pressures, but they didn't seem like it was a big issue. But my mom had the inkling that I needed to go to a different doctor when I was like, I guess you Middle School, Michael Hingson  06:58 yeah, yeah, you were about now, was there a lot of pain because of the pressure. Natalie Belin & Mary Dunn  07:02 I didn't even know was happening, so I wasn't in discomfort or anything. So they said, don't they kind of dismissed it. So I wasn't worried about it, Natalie Belin & Mary Dunn  07:14 Neither was I. But you know, like eventually we did go to a doctor and he said, Oh, my goodness, you have these high pressures. And it's, it could be like glaucoma. We don't ever see that in a young person, you know, they haven't ever seen anything like that. He was just amazed by it. And go ahead, you can finish this. Natalie Belin & Mary Dunn  07:36 Dr Al, I have so much respect for him, because he truly took care of my eyes for a very long time. I started seeing him in middle school, and I saw him up until, like my late 30s, and he I would see him quite frequently, because he would always monitor those pressures, because he knew the importance of that and how they could damage my eyes and I can lose my sight. So he always had me do like fields test eye pressure checks, because your pressures in your eyes can fluctuate throughout the day. So I would come in in like different times of the day to make sure they're not super high and stuff like that. He would prescribe me on different eye pressure medications like eye drops, because the they like the eye drops would help my eyes to it to regulate the pressures to a certain point, and then my eyes would get used to them, it seemed like, so then we would have to go to a different prescription. I caused that doctor a lot of stress, I think, because he was always thinking about my case, because it was so rare. And he went to a conference, actually, and brought that up at a conference, and at that conference, they said for me to get the laser, laser procedure done to Natalie Belin & Mary Dunn  09:10 open the tear ducts. Natalie Belin & Mary Dunn  09:12 Yeah, yeah. And luckily, that solved it. Michael Hingson  09:18 Wow, so you so the the tear ducts were, were small or not draining properly, correct? Natalie Belin & Mary Dunn  09:26 Yeah, it was points where, like, if I wanted to cry, no tears would come Michael Hingson  09:31 out, no tears would come out. Well, yeah, yeah. Then you also discovered, or somehow you you learned about being Attention Deficit Disorder. Natalie Belin & Mary Dunn  09:45 Yeah, so, um, when I was from like one or like, from kindergarten to third grade, I went to a Catholic school, and I didn't seem like there was anything. Being really wrong. But then when I went to a public school, I was really having a hard time grasping the material, and I would get really frustrated when I was at home trying to do the homework and I just wasn't understanding. I believe the educators there said like I was also behind, which could have been part of the issue. But my mom would like try to help me with my homework, and it was like Natalie Belin & Mary Dunn  10:28 it was hard. She would, she would get so frustrated and throw the papers and just, you know it, because it was very difficult for her, and we really couldn't under I couldn't understand why. You know this was happening, because my, my other daughter, I never had issues like that with so we had, I guess we were told to go. Natalie Belin & Mary Dunn  10:53 I think that was Miss Lenz in fifth grade. Yeah, she had me get tested for a learning disability, and with all the testing that was done with that, they said that I had attention deficit disorder. So whenever that diagnosis was made, I was able to get like teacher teaching aids to help me through tests to help me understand the curriculum a little bit better. Tutors did the counselor Natalie Belin & Mary Dunn  11:28 I well they I did take her to get tested outside of school, and that's they actually told me some things that could help her with this. And then I went to the teachers, and the teachers, some of them, didn't, like, actually take this into consideration. They, they didn't really realize attention deficit disorder at that time. It was new. And so they, they kind of said, well, we don't, we don't believe in that or whatever. And I said, Well, can you just have her, like, sit up front, because she would pay attention more and she would focus better, because that's the problem she couldn't focus on. So it took a while, and then finally, the principal in the fifth grade, he had a meeting with the teachers us, and he actually was the one who brought that to their attention, that this is a problem, that attention disorder, you know, does occur, and some of it is hyper, just hyperactive disorder. So it luckily she didn't have that part of it, but it was the focusing, and we just got her more involved in things that she could learn how to focus. They recommended cheerleading, they recommended culinary school, and I think that really helped her to learn more on focusing. But she still has anxieties and things like that. It's still Michael Hingson  13:03 it's still there. So why culinary school? Natalie Belin & Mary Dunn  13:07 So that is such a fun question. When my grandma used to watch me, she was very particular on what I was like watching. She didn't want me to watch anything like super crazy or out there. So I would always watch cooking shows, and I thought he was so unique, the different recipes and everything that these chefs were making. And I love some of their personalities, like emerald, he was always so hyper and loud, so fun. And it was interesting to see the different types of foods that they were creating that, like certain countries make. You know, I love Spanish food. It's so good. Natalie Belin & Mary Dunn  13:55 She decided not to even get into that part. That was the thing. She wanted to be a pastry chef, yeah, Michael Hingson  14:02 something to be said for chocolate chip cookies. But anyway, go ahead. Natalie Belin & Mary Dunn  14:07 Yeah, she makes a good one, too. At Natalie Belin & Mary Dunn  14:10 this point, I don't even know why. What drew me to baking more than culinary I think the two different styles are cooking are very interesting, because like with cooking, you don't have to be so exact with the measurements and everything with certain things like the spices and stuff. If you don't like rosemary, you don't have to put it in there. But with baking, it's definitely more scientific. Have to be more accurate with the measurements of certain ingredients, like baking soda, because it's lavender and like, altitude will totally screw up your baking Yes, so many reasons that elevation is so important. So yeah, so Natalie Belin & Mary Dunn  14:59 mine's to it. Or whatever, you know? Yeah, Michael Hingson  15:01 so you went and did an externship, and then what did you do? Natalie Belin & Mary Dunn  15:06 So with the externship, I was there for a little bit over six months, I was officially hired, and I graduated from culinary school, but, um, I got in a car accident. So that's like, why left? So I was in baking professionally for about a total five years, and then I went back to school. Sorry, that's grumpy. Can you hear him barking? 15:36 I'm sorry. I'll go. No, no, it's fine. Michael Hingson  15:41 So why did you leave culinary? Natalie Belin & Mary Dunn  15:43 Um, I was just ready for a change. Because I started working professionally when I was like 19, so by my mid 20s, I was just ready to go back. I mean, that is a very demanding field. You're working several hours. Um, you're working with all types of personalities, certain pressures, long days sometimes. And I was just ready to see what else was out there for me. Michael Hingson  16:12 So you went back to school to study, Natalie Belin & Mary Dunn  16:15 yes, so my when I graduated in 2023 with my undergraduate degree, it was in humanities, and it focused on three areas of art, music, studio, arts and theater. The main focus was theater, okay? Michael Hingson  16:39 And so, what did you do with that? Natalie Belin & Mary Dunn  16:42 So with that degree, I did several different things. I wrote a poetry book, which I provided a link so people can access if they would like to purchase it. I created a blog in 2020 called the many colors of Natalie, and I created a blog to help bring a different perspective to Pittsburgh, other than just it being a city for sports, because there's a lot of talented artists out there, and plus, like during a pandemic, that caused a lot of strain on a lot of things, and I was really worried about certain venues that were iconic here closing and completely wiping out the whole art industry here, you know. So, um, with that too, I also, um, I was doing music at the time as a percussionist, and that's when I got introduced to creative percussion products, and I was using that with the different performances that I was doing. And I ended up being one of their artists featured on their page, website or website, yeah. Okay, yeah, and I also volunteered at a local dance studio called Lisa de gorrios dance, and I got to work with the younger kids, and I did that for a couple years. So that was interesting to see what it was like to teach and put on performances. It's a lot of you get to see the behind the scenes and time management and stuff like that. Also, I'm thinking here for a second, sorry. How about, oh, we, my mom and I created an Etsy shop. So we started a few years ago, called Mother Daughter collaboration, a vending that was like our vending show name, and we did that for Natalie Belin & Mary Dunn  18:56 we've been doing that for a while. Yeah, we, we put different products up. I kind of tend to do my artwork, and she puts up some things also in art, we have, we have interesting things like CD, telephone, covers, cases, purses, you know. And we're working on a new product now to to put on to the Etsy shop this year. We didn't do many vending shows. I had surgery last last year on my back, and I had a hard time recovering because it was pretty expensive. So we're hoping to get that going again this year, or towards the end of the year, when the Christmas shows start happening, Natalie Belin & Mary Dunn  19:47 we did, um, create an Etsy shop called makers collab studio, and we were focusing more on that this year. Um, so we do have, like, a variety of different products. Um. Um, which I also provided the link to the Etsy shop. If anybody wants to check out our products and what we have, that'd be great if you stop checked out that. Michael Hingson  20:11 Yeah, my late my late wife, was a quilter and tried to run an Etsy shop, but people didn't want to pay any kind of real prices for handmade quilts, because they just thought that quilts should be, like, 50 or $75 and that just wasn't realistic. Natalie Belin & Mary Dunn  20:30 But, well, that's, that's the trouble. What we're seeing also, yeah, we do, I do, like, we do t shirts and things like that too. But people it. I don't think people realize what's behind the whole process. No, or they don't care. No, you know, I mean, there's a lot involved as far as your equipment. When it was covid, I was, well, I'm retired, but I was working part time, and I was able to, you know, get what is it, you know, workers, whatever, yeah, you know, yes. And with that money, I actually bought like things to do, T shirts, like the heat press and different parts to like a cricket that we can do things with. And so, you know, like the things that you know, you still have to buy supplies, even with my artwork, it's so expensive anymore, when I first started back in, you know, when my kids grew up and they were on their own, where I really focused on it, and I can't believe the expense of it. You know, it's just, it's everything's expensive these days. So, yeah, really watch what you're doing and how you approach it too. You know, you can't spend a lot of money on things. We don't have, like, a whole backlog of products. I mean, we just do a few things and hope that the things that we make are sellers, you know, Michael Hingson  22:05 yeah, well, and I hope it, it can is more successful for you going forward. That's a useful thing. You You've done a lot Mary with with art over the years, but you've also had other, other kinds of jobs where you've worked for some pretty large companies, and you've been reading your bio, you faced some sexual harassment issues and things like that, haven't you? Natalie Belin & Mary Dunn  22:29 Yes, yes, that was difficult boy, and I didn't realize that at the time I went to college late in life because I was getting divorced and I needed a job that I could take care of my family, my girls, and so I decided to go to college and my my mom and dad watched my kids while I went to school, which was nice. And the first job I had was with the gas company here, and I was called a technical Fieldman. And what I would do is, like, I would draw pipeline installations and the and sometimes I would fill in as a supervisor. When I filled in first as a supervisor, it was great. I mean, the guys were decent. We always came to a conclusion. I always trusted what they're you know what they would say about pipeline? Because I knew nothing about pipeline. It was all new to me. But when I would go back to the office, it was, it was just like crazy things that would happen. I mean, I won't go into detail, and I started writing these things down because I thought this just doesn't seem right, that these people are saying these things to me or doing these things to me. I had a nice little book of all these incidents that happened, and I went to the HR department, and they wanted me to confront these people in my office, to tell them how I felt. Well, that, to me, would have made everything worse, because that's just that, you know, kind of work environment. So luckily, I was, I was promoted into a job that lasted two years, and then my job was eliminated. So that was my first, my first thing with that was the only time I really had sexual harassment that was really bad. I went on to another which was the program for female Well, I worked for a university for a while, and then I went into the program for female offenders, which was really interesting work. I enjoyed that it was like people that were out on that needed to, that were like drug addicts and and they were looking for a new way. They had been in jail and this incarcerated, and they came into this. Program they had that was part of their incarceration or parole. They had to do this, this program, and that was so interesting. I mean, it was just heartfelt, because you just saw these people that were trying so hard to make a good life for themselves and not to go back to their original way of living. And unfortunately, that was all grant money. And that job ended also so that, you know, and I was a transportation planner, I did a lot of things, and then I ended up going back into the gas industry. I worked for an engineer, and we were working in the production side of everything. So he had drove to you wells, and we had leases, and I took care of those. And I liked that job for about 10 years. I stayed there, and then I I retired. I was getting tired of it at that point. Michael Hingson  26:02 Yeah. Why was your first why was your first job at the original gas company eliminated? Or when you were promoted and you said it was eliminated, yeah? Natalie Belin & Mary Dunn  26:10 Well, that's what I like to know why it was eliminated. I think sometimes that job was just to keep me quiet. That's how I felt. I mean, I, I they, they knew that I was upset and that I didn't like what was happening. And I think it was just to keep me quiet, and they realized that that job wasn't going to last, but it was a marketing job. We were using different ways to use gas, alternative fuel vehicles, fuel cells, you know. So it was an interesting job, too, but it it didn't really have the supervisor we had was not really a person that pushed the product, you know. So that could have been the reason, too, that they eliminated a lot of that. Yeah, so I wasn't the only one that went I mean, there was another person in that at that time, and eventually that whole department was eliminated. Now that gas company, they sold all that off, and another gas company took it over and equitable. Still is EQT here, and they work, I think at this point, they work with the leases and things like that, and horizontal drilling, they call it. Michael Hingson  27:38 So now that you're retired, what do you do? Natalie Belin & Mary Dunn  27:41 Well, for a while there, Michael Hingson  27:44 in addition to Etsy, yeah, for Natalie Belin & Mary Dunn  27:47 a while, I was actually doing hair. I was my first, my first, I guess, employment type, or whatever. I went to beauty school, and I became a cosmetologist, and I also became a teacher in cosmetology. So when I first became all that the money wasn't so great. I worked my first job. I was so excited I had this job because I thought I was going to be making millions. You know, they they really pump you up in in beauty school that you're going to really succeed and you're going to make this money. Well, my first job, I worked over 40 hours at that job, and I only got $15 in my first pay. It was like we had to stay there the whole time until everyone was finished working. So the girls that had their clientele that they worked the whole day and into the evening, like till eight o'clock. Maybe we had to stay till eight o'clock. Even though I didn't have anybody to do. I might have had one person that day, yeah, so that that wasn't too I just worked at that for a few years, and then I decided to leave and take care of my family. Yeah, well, that that I went back to it when I retired, and it had changed significantly, making pretty good money. I was only working three days a week, and I did pretty well. But then my back. I had the issues with my back, and I couldn't go back to it, which really upset me. I really love that job. Michael Hingson  29:29 Well, things happen. Natalie Belin & Mary Dunn  29:31 Yeah, it does. You know, I'm happy not to stay at home. I figured now that I'm actually 73 years old now, so I think I I should retire Michael Hingson  29:47 and enjoy my life a little. Well. So Natalie, you graduated in 2023 and so then what did you start to do? And what are you doing now? Natalie Belin & Mary Dunn  29:57 So what I'm doing now is I'm. Still focusing on the Etsy shop, but I also got into a graduate certificate program, and this certificate is in sports entertainment and arts law, and I really hope to use this program as a stepping stone to complete my master's degree in the sports entertainment and arts law program. Michael Hingson  30:25 What exactly is a graduate certification program, as opposed to a master's degree? Natalie Belin & Mary Dunn  30:32 So that's a great question. So the certificate program is like a newer program, and it's like the only one in the world, I'm pretty sure, that focuses on sports, entertainment and art. So it's like a newer, more modern type of learning program. And this certificate is a great stepping stone, and for me to check it out before I actually go in to the master's program. This is, like, my second week, and I love it so far, and all these classes that I'm doing, and if I keep my grades up and everything, will apply to the master's program if I get in. Michael Hingson  31:15 Okay, well, so Natalie Belin & Mary Dunn  31:20 less credits than, like, what you would need for a master's program, and it's less I don't need a textbook. I have these things called nutshells, where I'm pretty sure, like, I'll be studying different types of cases or something like that through that. So it's like online stuff. Michael Hingson  31:43 The Okay? And how long do you think it will take you to complete that Natalie Belin & Mary Dunn  31:49 the certification program should be about a year, and it's all online, okay? Michael Hingson  31:55 And how, how long have you been doing it so far? Just two weeks. Oh, so next August, yeah, yeah, yeah. And the hope is then you can use that to go forward and actually work toward getting a master's degree. Which, which sounds pretty cool, yeah, for sure. What do you want to do with it once you get a master's degree? Well, like Natalie Belin & Mary Dunn  32:20 all those points like sports entertainment and arts, I think is Pittsburgh is a great city to represent all of those. And I hope to help represent like clients, maybe do like to protect their works and them as an artist. And I would like to hopefully get into paralegal work. That's what I'm focusing on right now. Michael Hingson  32:47 So is school pretty much full time for you these days? Natalie Belin & Mary Dunn  32:51 No, it's still part time, and that's what I like love about this program, because, like all week, you'll be doing 10 hours outside of so I still work full time as an administrator in the SHRS program, and I am the administrator for Rehabilitation Science. So yeah, it's great to have like, bosses and everything that support me in my educational journey, because that makes my life a lot easier too. Natalie Belin & Mary Dunn  33:26 Yeah, that's some great bosses. Michael Hingson  33:29 Well, it's good to have some people who tend to be a little bit more supportive. It helps the psyche when you get to do that. Yes, yeah. Natalie Belin & Mary Dunn  33:39 Because the one thing that I noticed with this program, it is definitely more manageable, because, like the undergrad program, I did enjoy the process. For most parts, some of it was really challenging. But the undergraduate program, it was really hard for me to get late night classes. Most of those classes that I had to take were I had to be in person, so like late classes were pretty hard to get, but my bosses allowed me to take earlier classes so I could help finish the program faster, but I just had to make up that time. Right? Michael Hingson  34:28 When did you discover that you had artistic talent? Natalie Belin & Mary Dunn  34:32 Um, I don't know if I ever really discovered that I had the talent, but I was very passionate at a young age, like when my mom was going back to school, I always loved watching her paint, because she had like the painting classes. I always thought so I like sit on the floor and watch her paint. And at a very young age, I was in the dance class. Do you remember the name? A France Dance School of Dance, France School of Dance. And I love dance class so much. I remember one time the dance school was closed because of a holiday, and I was, like, so upset, like, I didn't believe, like, the dance school was closed and I didn't understand, like, why I wasn't allowed to go. So they called the school and it went straight to, like, the answering machine so they could prove, like, it was closed and nobody was there. I was like, ready to show up. Natalie Belin & Mary Dunn  35:30 She wanted to go, yeah. She was just about three or four when she was taking the dance classes at that time. Yeah. But then it became on, you know that they both the kids were involved, but I couldn't afford it anymore. Natalie Belin & Mary Dunn  35:45 So dance is very expensive. Yeah? Natalie Belin & Mary Dunn  35:48 Well, you know, like, at that time too, I was going to school, and I didn't have much of a salary, and I was living with my parents, so, I mean, and they were retired, so it was, like, very tight. Yeah, right. Michael Hingson  36:04 Well, it nice to have an enthusiastic student, you know, Natalie Belin & Mary Dunn  36:13 so true. Well, Michael Hingson  36:15 so you've created the many colors of Natalie blog, tell me about that. Natalie Belin & Mary Dunn  36:22 So I reach out to different artists that were that are located in Pittsburgh or at one time, working or living in Pittsburgh. So this is like musicians, photographers, actors and they, I I create questions for them, for them to answer in their own words, like advice that they would give, or funny stories that they had while working in the field. And that's that's the main point of the blog, because I want it to be a resource for people and for them to also see, like, why that genre is cool. And I think another reason that motivated me to create that blog is some people just don't see an importance to art, and I find that so offensive. Like, yeah, so I just wanted it to be as an educational type thing as well. Michael Hingson  37:28 How long has the blog been visible? Natalie Belin & Mary Dunn  37:33 So it's been visible for about five, six years now, five years, yeah, and I did over like 50 some posts. Michael Hingson  37:45 Do you do that with consistency? Or So do you have one, like, every week or every three weeks, or every month, or something like that? Or how does that work? Natalie Belin & Mary Dunn  37:53 So when I first started, I was consistent with the posts I don't ever leave my blog, like, not active for like a year. Like, I always try to post something, but it's a little more challenging to do a post. Like, every month, whenever I'm working, going to school, volunteering for different things, running the Etsy shopper, vending so I had to cut it back a little bit because that is just me running it. Michael Hingson  38:30 So you've also created a mixed media piece. First of all, what is a mixed media piece? Natalie Belin & Mary Dunn  38:35 You want to explain Natalie Belin & Mary Dunn  38:36 the mixed media? Oh, well, a mixed media is like different mediums. It could be paint, it could be pictures, and it's posted on a board, a canvas, or whatever it can be in a journal. You know, you just use various types of mediums. It could be using lace, it could be using fabric, it could be using, like I said, pictures, paper, and they call it mixed media. So she decided she wanted to create a mixed media. I had a huge canvas that was given to me. It was like 36 by 36 giant. It was huge, and I knew I couldn't do anything on that, because I don't paint big. I like to paint on smaller canvas, like an eight and a half by 11, or eight and a half by 14. So she, she decided she wanted to use that Canvas for something. But you go ahead and tell them. Natalie Belin & Mary Dunn  39:38 So, um, whenever Woodstock had their 50th anniversary, and I believe that was around 2019 I had the opportunity to go to yaska's Farm and camp where the original campers from the very first Woodstock would stay in that. Campsite was like, right next to this yaska farms. So I took some pictures of it, like me with the yaska farm house. And so it was very inspirational to go to that because I was doing research on what Woodstock was, the original Woodstock. And what that was about, I talked to Uber drivers that were actually at the original Woodstock. Jimi Hendrix is one of my favorite musicians, and for him to not be there, I was like, so sad. Very sad. So with all the education experience. I needed to release that. And I took my mom, let me have that canvas, and like I created a mixed media giant collage, and I got that into the Woodstock Museum in Socrates, New York. Natalie Belin & Mary Dunn  41:01 Wow, it's actually there now, Michael Hingson  41:04 yep. How long has it been there? Natalie Belin & Mary Dunn  41:07 I believe got that in there? Yeah, about two years. Michael Hingson  41:13 Wow. So it's kind of almost a permanent piece there. Natalie Belin & Mary Dunn  41:17 I hope so. I hope they keep it there for sure. What? Michael Hingson  41:21 What prompted them to be interested in having it there. Natalie Belin & Mary Dunn  41:25 So I that piece was so giant, and I loved how it turned out, and I wanted that more than just in my house, my art pieces are very close to me, because that's like my soul and my work, and I want it out there to somebody who cares about it. So I reached out to Shelly nation, Nathan, because they, I believe, are the owners of the Woodstock Museum, and they were more than happy to have it. I had it shipped out there. And then, whenever the season was to reopen the museum, I went out there and visited it. And it's a very great it's a very cool place. Natalie Belin & Mary Dunn  42:10 Recommend, yeah, she, she was interviewed by them, also, right? Natalie Belin & Mary Dunn  42:14 Oh, yeah, we did go on a radio station. And that was also a cool experience, because I was never on a radio show at that time. Cool. Michael Hingson  42:25 Well, that's pretty exciting. I have not been to the Woodstock Museum, so that might be something to explore at some point when I get get back there next that'd Natalie Belin & Mary Dunn  42:35 be great. Yeah, Natalie Belin & Mary Dunn  42:37 all those things like, you know, like I grew up during that period, of course, I didn't go to the Woodstock. Original Woodstock wouldn't let me do that. I was only 16 at the time, and but I mean, you know, like, like looking back at that and and seeing how all those people were there, and not nothing terrible happened, you know, I mean, hundreds of 1000s of people, and nobody got hurt. Well, they might have passed out, maybe from things, but nobody was, like, shot or killed or and like today. I mean, you can't you're so afraid to do anything today, you don't know what's going to happen. And it just was a different time. And the musicians that were there. I mean, that music was is still good today. You know, it's it, it hasn't faded. And I wonder sometimes about today's music, if it will continue to be popular in years to come, or if it's just going to fade out. You know, we won't know that, and so well I won't be here, probably Michael Hingson  43:44 we won't know for a while anyway, yes, but I did hear on a radio station a rebroadcast of a lot of the Woodstock concerts that was kind of Natalie Belin & Mary Dunn  43:56 fun. Yes, yes. Natalie Belin & Mary Dunn  44:00 Sorry I didn't mean to cut you. Go ahead. Go ahead. When I was talking to like the Uber drivers and stuff like that, and people who were at the original Woodstock, it seems like they were reliving that experience when they were telling the stories. I mean, it was great. Michael Hingson  44:15 Yeah. Well, you play creative percussion. First of all, what is pre creative percussion? Natalie Belin & Mary Dunn  44:23 So I actually have that written in some notes, what it actually is. So do you mind if I read off my notes? Michael Hingson  44:30 You're welcome to however you want to answer, perfect. Natalie Belin & Mary Dunn  44:33 So I was asked to be a creative percussion artist in 2020 and creative percussion is a family owned business established in 2018 and run by husband and wife team, Kevin and Sherry Feeney. They're great. I've had the opportunity to talk to them very much a couple of times, and my pictures also on the site. Um. Uh, under like my stage name now is a Bulla. So if you scroll down spell that it's S, E, B as a boy, u as in unicorn, L, L as in Len and a is an apple. Natalie Belin & Mary Dunn  45:16 Okay, what types of things, kinds Natalie Belin & Mary Dunn  45:18 of there's various types of shakers that I played because of various bands that I was in, I was the percussionist, so I played tambourine and stuff. But like, they have uniquely shaped shakers, like there's the hatch shakers, which I love them. They had a baseball shaker, and these little golf ball shakers, and they all carry different sounds, and they really blended differently with the type of song that I was playing was playing, yeah, so it's cool, Michael Hingson  45:53 yeah, so interesting. So you you play them as part of being with a band, or what Natalie Belin & Mary Dunn  46:01 for the most part, yeah, sometimes there was an acoustic band or just like a full band, and either way, I tried to have those pieces blend into the song. What I didn't learn when I was doing that is and an acoustic you really have to be on your game, because, like, if you mess up, like, people are gonna hear it more than if you're in a full band. So, yeah, right. Michael Hingson  46:38 So you do you still do that? Do you still play Natalie Belin & Mary Dunn  46:42 at this time? I don't, um, just because I wanted to focus on other things, so I took a step back from that. Michael Hingson  46:51 Do you think you'll do more of it in the future, or Natalie Belin & Mary Dunn  46:56 possibly, but like, that's how I am. I kind of just like, experience it, do it until I'm ready to move on to something else. Michael Hingson  47:04 So you flit, you flip from thing to thing, yeah, yeah, yeah. Natalie Belin & Mary Dunn  47:10 So, like, if you ever follow me, you might just see, like, me evolving and just trying other things. Michael Hingson  47:19 Well, you're adventurous. Natalie Belin & Mary Dunn  47:22 Yes, I love adventure. Michael Hingson  47:25 Nothing wrong with having an adventure in the world and getting to really look at things. So what are you doing now if you're not doing creative percussion and so on? Natalie Belin & Mary Dunn  47:38 Well, for the last couple months, I was helping my mom recover from like the back surgery. And then I was I was focusing on my blog, just really paying attention to that, getting certain interviews, and then schooling, getting ready to go into the certificate program. Michael Hingson  48:05 So you think you're gonna go ahead Natalie Belin & Mary Dunn  48:09 and I'm setting up the Etsy shop. Michael Hingson  48:13 So you're pretty excited about seal, the sports entertainment, art and law. Natalie Belin & Mary Dunn  48:19 Yes, I'm very excited about that. I was very excited to get into the program. The professors are great. The whole programs like really good. The people involved in it, they seemed, they seem really organized and let me know what I need to do to get into the program. And they are really nice. If I have a question, they're happy to answer it. I love the curriculum, so I hope you go, Well, Michael Hingson  48:46 do you experience anything any more dealing with like attention deficit? Oh, 100% it still creeps up, huh? Natalie Belin & Mary Dunn  48:55 Well, it's more anxiety than anything. But like this program, I think, is to help calm my anxiety with just different things that are set up. And like, how responsive the professors are and how nice they are. But my goodness, when I was in my undergraduate program, like I was really pushing myself, and I would like, of like, when 2020, came around in the pandemic, I needed to talk to my doctor and get on meds, like I could no longer not do that without meds. Natalie Belin & Mary Dunn  49:29 Yes, she was, she was struggling. It was tough. Yeah. I mean, when I went for my Bachelor's, I I I wasn't working. She was working. When I went for my master's, I was working, but, and I know how hard that is, you know, trying to balance things, especially I was working at equitable at the time, and the things that I was going through and being, you know, filling in for supervisors was I. I was on call, like, 24 hours a day, and it, you know, like that was, I can see how difficult it is to do both. It's just, I know what she was going through there, and she goes through it, but she did well. She graduated sigma, sigma cum laude. Natalie Belin & Mary Dunn  50:17 Yeah, I did get some honorary, like accolades for like, whenever I graduated. So that was pretty exciting, because the hard work did pay off. Michael Hingson  50:29 What do you think about studying and attending classes virtually as opposed to physically being in the room? Hybrid learning? Natalie Belin & Mary Dunn  50:38 Some people may have an issue with that, but I personally, cause I was working full time and it was hard for me to get later classes, I preferred the online learning, but I understand, like some of the classes really did need me to be there, like the theater classes, and I was okay with that. I don't mind either, either or, but it just seems like online learning is more manageable. For me, it Michael Hingson  51:08 takes more discipline to to stick with it and focus on it, as opposed to being in the classroom. Natalie Belin & Mary Dunn  51:14 Um, yeah, I agree, but I think which, which is not a negative thing, by the way. Oh, yeah, no, no, no, I totally understand, but I think, um, I forget what I was going with that. Michael Hingson  51:26 Sorry. Well, we were talking about the fact that more discipline dealing with, Natalie Belin & Mary Dunn  51:33 Oh, yeah. Oh, that's right, thank you. It's just, um, I think if you truly want it, you're gonna put forth the effort in anything. You know, it's may not always be enjoyable, but like, if you want it, you'll put through it. You'll push through it, like with high school, my mom knows, just like from elementary to high school, like that curriculum, I was just not feeling it, but I knew I had to stick it out. I wanted to be a high school dropout. I voiced that many of times, but like, I knew if I wanted to get to culinary school, I had to really focus on my academics through then and just try to push through and just do it, do what I had to do to graduate. Natalie Belin & Mary Dunn  52:19 Yeah, it's such a different environment to high school, I believe, you know, like I found that I really enjoyed college. I enjoyed my subjects. They went fast. The classes went fast. It was fast paced, but it was an I learned more. I you know, I think that slowness of the way that they do things in in the high school, it takes them like three weeks to get through one chapter, you know, and so it, it just, it just made it a big difference. And I, I wished I could continue to go to school. I think I was a really good student. Michael Hingson  52:59 I think one of the things about college is, and I've talked to several people who agree, is, you certainly learn from the courses that you take, but College offers so much more with with with the extracurricular activities, with the interaction with people, with The greater responsibility. College offers so many more life lessons if you take advantage of it, that really makes it cool. And I, I always enjoyed college. I liked it a lot. Natalie Belin & Mary Dunn  53:29 Yeah, yeah, I did too, I think with some of my challenges and frustrations, not only with my learning disability, but like the fact that

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What if the toughest moments in your life were preparing you to lead better, serve deeper, and live with more purpose? In this episode of Unstoppable Mindset, I sit down with Greg Hess, known to many as Coach Hess, for a wide-ranging conversation about leadership, resilience, trust, and what it really means to help others grow. Greg shares lessons shaped by a lifetime of coaching athletes, leading business teams, surviving pancreatic cancer, and building companies rooted in service and inclusion. We talk about why humor matters, how trust is built in real life, and why great leaders stop focusing on control and start focusing on growth. Along the way, Greg reflects on teamwork, diversity, vision, and the mindset shifts that turn adversity into opportunity. I believe you will find this conversation practical, honest, and deeply encouraging. Highlights: 00:10 – Hear how Greg Hess's early life and love of sports shaped his leadership values. 04:04 – Learn why humor and laughter are essential tools for reducing stress and building connection. 11:59 – Discover how chasing the right learning curve redirected Greg's career path. 18:27 – Understand how a pancreatic cancer diagnosis reshaped Greg's purpose and priorities. 31:32 – Hear how reframing adversity builds lasting resilience. 56:22 – Learn the mindset shift leaders need to grow people and strengthen teams. About the Guest: Amazon Best-Selling Author | Award-Winning Business Coach | Voted Best Coach in Katy, TX Greg Hess—widely known as Coach Hess—is a celebrated mentor, author, and leader whose journey from athletic excellence to business mastery spans decades and continents. A graduate of the University of Calgary (1978), he captained the basketball team, earned All-Conference honors, and later competed against legends like John Stockton and Dennis Rodman. His coaching career began in the high school ranks and evolved to the collegiate level, where he led programs with distinction and managed high-profile events like Magic Johnson's basketball camps. During this time, he also earned his MBA from California Lutheran University in just 18 months. Transitioning from sports to business in the early '90s, Coach Hess embarked on a solo bicycle tour from Jasper, Alberta to Thousand Oaks, California—symbolizing a personal and professional reinvention. He went on to lead teams and divisions across multiple industries, ultimately becoming Chief Advisor for Cloud Services at Halliburton. Despite his corporate success, he was always “Coach” at heart—known for inspiring teams, shaping strategy, and unlocking human potential. In 2015, a diagnosis of pancreatic cancer became a pivotal moment. Surviving and recovering from the disease renewed his commitment to purpose. He left the corporate world to build the Coach Hess brand—dedicated to transforming lives through coaching. Today, Coach Hess is recognized as a Best Coach in Katy, TX and an Amazon Best-Selling Author, known for helping entrepreneurs, professionals, and teams achieve breakthrough results. Coach Hess is the author of: Peak Experiences Breaking the Business Code Achieving Peak Performance: The Entrepreneur's Journey He resides in Houston, Texas with his wife Karen and continues to empower clients across the globe through one-on-one coaching, strategic planning workshops, and his Empower Your Team program. Ways to connect with Greg**:** Email:  coach@coachhess.comWebsite: www.CoachHess.com LinkedIn: https://www.linkedin.com/in/coachhess Facebook: https://www.facebook.com/CoachHessSuccess Instagram: https://www.instagram.com/coachhess_official/ About the Host: Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog. Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards. https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/ accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/ Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset . Leave us an Apple Podcasts review Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts. Transcription Notes: Michael Hingson  00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us. Michael Hingson  01:21 Well, hi everyone. I am Michael Hinkson. Your host for unstoppable mindset. And today we get to enter, well, I won't say interview, because it's really more of a conversation. We get to have a conversation with Greg. Hess better known as coach Hess and we'll have to learn more about that, but he has accomplished a lot in the world over the past 70 or so years. He's a best selling author. He's a business coach. He's done a number of things. He's managed magic Johnson's basketball camps, and, my gosh, I don't know what all, but he does, and he's going to tell us. So Coach, welcome to unstoppable mindset. We're really glad that we have a chance to be with you today. Greg Hess  02:07 I'm honored to be here. Michael, thank you very much, and it's just a pleasure to be a part of your program and the unstoppable mindset. Thank you for having me. Michael Hingson  02:17 Well, we're glad you're here and looking forward to having a lot of fun. Why don't we start? I love to start with tell us about kind of the early Greg growing up and all that stuff. Greg Hess  02:30 Oh boy, yeah, I was awfully fortunate, I think, to have a couple of parents that were paying attention to me, I guess. You know, as I grew up, at the same time they were growing up my my father was a Marine returned from the Korean War, and I was born shortly after that, and he worked for Westinghouse Electric as a nuclear engineer. We lived in Southern California for a while, but I was pretty much raised in Idaho, small town called Pocatello, Idaho, and Idaho State Universities there and I, I found a love for sports. I was, you know, again, I was very fortunate to be able to be kind of coordinated and do well with baseball, football, basketball, of course, with the sports that we tend to do. But yeah, I had a lot of fun doing that and growing up, you know, under a, you know, the son of a Marine is kind of like being the son of a Marine. I guess, in a way, there was certain ways you had to function and, you know, and morals and values that you carried forward and pride and doing good work that I learned through, through my youth. And so, you know, right, being raised in Idaho was a real great experience. How so well, a very open space. I mean, in those days, you know, we see kids today and kids being brought up. I think one of the things that often is missing, that was not missing for me as a youth, is that we would get together as a group in the neighborhood, and we'd figure out the rules of the game. We'd figure out whatever we were playing, whether it was basketball or, you know, kick the can or you name it, but we would organize ourselves and have a great time doing that as a community in our neighborhood, and as kids, we learn to be leaders and kind of organize ourselves. Today, that is not the case. And so I think so many kids are built into, you know, the parents are helicopter, and all the kids to all the events and non stop going, going, going. And I think we're losing that leadership potential of just organizing and planning a little bit which I was fortunate to have that experience, and I think it had a big influence on how I grew up and built built into the leader that I believe I am today. Michael Hingson  04:52 I had a conversation with someone earlier today on another podcast episode, and one of the observations. Sense that he made is that we don't laugh at ourselves today. We don't have humor today. Everything is taken so seriously we don't laugh, and the result of that is that we become very stressed out. Greg Hess  05:15 Yeah, well, if you can't laugh at yourself, you know, but as far as I know, you've got a large background in your sales world and so on. But I found that in working with people, to to get them to be clients or to be a part of my world, is that if they can laugh with me, or I can laugh with them, or we can get them laughing, there's a high tendency of conversion and them wanting to work with you. There's just something about relationships and be able to laugh with people. I think that draw us closer in a different way, and I agree it's missing. How do we make that happen more often? Tell more jokes or what? Michael Hingson  05:51 Well, one of the things that he suggests, and he's a coach, a business coach, also he he tells people, turn off the TV, unplug your phone, go read a book. And he said, especially, go buy a joke book. Just find some ways to make yourself laugh. And he spends a lot of time talking to people about humor and laughter. And the whole idea is to deal with getting rid of stress, and if you can laugh, you're going to be a whole lot less stressful. Greg Hess  06:23 There's something that you just feel so good after a good laugh, you know, I mean, guy, I feel that way sometimes after a good cry. You know, when I'm I tend to, you know, like Bambi comes on, and I know what happens to that little fawn, or whatever, the mother and I can't, you know, but cry during the credits. What's up with that? Michael Hingson  06:45 Well, and my wife was a teacher. My late wife was a teacher for 10 years, and she read Old Yeller. And eventually it got to the point where she had to have somebody else read the part of the book where, where yeller gets killed. Oh, yeah. Remember that book? Well, I do too. I like it was a great it's a great book and a great movie. Well, you know, talk about humor, and I think it's really important that we laugh at ourselves, too. And you mentioned Westinghouse, I have a Westinghouse story, so I'll tell it. I sold a lot of products to Westinghouse, and one day I was getting ready to travel back there, the first time I went back to meet the folks in Pittsburgh, and I had also received an order, and they said this order has to be here. It's got to get it's urgent, so we did all the right things. And I even went out to the loading dock the day before I left for Westinghouse, because that was the day it was supposed to ship. And I even touched the boxes, and the shipping guy said, these are them. They're labeled. They're ready to go. So I left the next morning, went to Westinghouse, and the following day, I met the people who I had worked with over the years, and I had even told them I saw the I saw the pack, the packages on the dock, and when they didn't come in, and I was on an airplane, so I didn't Know this. They called and they spoke to somebody else at at the company, and they said the boxes aren't here, and they're supposed to be here, and and she's in, the lady said, I'll check on it. And they said, Well, Mike said he saw him on the dock, and she burst out laughing because she knew. And they said, What are you laughing at? And he said, he saw him on the dock. You know, he's blind, don't you? And so when I got there, when I got there, they had and it wasn't fun, but, well, not totally, because what happened was that the President decided to intercept the boxes and send it to somebody else who he thought was more important, more important than Westinghouse. I have a problem with that. But anyway, so they shipped out, and they got there the day I arrived, so they had arrived a day late. Well, that was okay, but of course, they lectured me, you didn't see him on the dock. I said, No, no, no, you don't understand, and this is what you have to think about. Yeah, I didn't tell you I was blind. Why should I the definition of to see in the dictionary is to perceive you don't have to use your eyes to see things. You know, that's the problem with you. Light dependent people. You got to see everything with your eyes. Well, I don't have to, and they were on the dock, and anyway, we had a lot of fun with it, but I have, but you got to have humor, and we've got to not take things so seriously. I agree with what we talked about earlier, with with this other guest. It's it really is important to to not take life so seriously that you can't have some fun. And I agree that. There are serious times, but still, you got to have fun. Greg Hess  10:02 Yeah, no kidding. Well, I've got a short story for you. Maybe it fits in with that. That one of the things I did when I I'll give a little background on this. I, I was a basketball coach and school teacher for 14 years, and had an opportunity to take over an assistant coach job at California Lutheran University. And I was able to choose whatever I wanted to in terms of doing graduate work. And so I said, you know, and I'd always been a bike rider. So I decided to ride my bike from up from Jasper, Alberta, all the way down to 1000 Oaks California on a solo bike ride, which was going to be a big event, but I wanted to think about what I really wanted to do. And, you know, I loved riding, and I thought was a good time to do that tour, so I did it. And so I'm riding down the coast, and once I got into California, there's a bunch of big redwoods there and so on, yeah, and I had, I set up my camp. You know, every night I camped out. I was totally solo. I didn't have any support, and so I put up my tent and everything. And here a guy came in, big, tall guy, a German guy, and he had ski poles sticking out of the back of his backpack, you know, he set up camp, and we're talking that evening. And I had, you know, sitting around the fire. I said, Look, his name was Axel. I said, Hey, Axel, what's up with the ski poles? And he says, Well, I was up in Alaska and, you know, and I was climbing around in glaciers or whatever, and when I started to ride here, they're pretty light. I just take them with me. And I'm thinking, that's crazy. I mean, you're thinking every ounce, every ounce matters when you're riding those long distances. Anyway, the story goes on. Next morning, I get on my bike, and I head down the road, and, you know, I go for a day, I don't see sea axle or anything, but the next morning, I'm can't stop at a place around Modesto California, something, whether a cafe, and I'm sitting in the cafe, and there's, probably, it's a place where a lot of cyclists hang out. So there was, like, 20 or 30 cycles leaning against the building, and I showed up with, you know, kind of a bit of an anomaly. I'd ridden a long time, probably 1500 miles or so at that point in 15 days, and these people were all kind of talking to me and so on. Well, then all sudden, I look up why I'm eating breakfast, and here goes the ski poles down the road. And I went, Oh my gosh, that's got to be him. So I jump up out of my chair, and I run out, and I yell, hey Axel. Hey Axel, loud as I could. And he stops and starts coming back. And then I look back at the cafe, and all these people have their faces up on the windows, kind of looking like, oh, what's going to happen? And they thought that I was saying, mistakenly, Hey, asshole, oh gosh, Michael Hingson  12:46 well, hopefully you straighten that out somehow. Immediately. Greg Hess  12:50 We had a great time and a nice breakfast and moved on. But what an experience. Yeah, sometimes we cross up on our communications. People don't quite get what's going on, they're taking things too seriously, maybe, huh? Michael Hingson  13:03 Oh, yeah, we always, sometimes hear what we want to hear. Well, so what did you get your college degree in? Greg Hess  13:10 Originally? My first Yeah, well, I'd love the question my first degree. I had a bachelor of education for years, but then I went on, and then I had my choice here of graduate work, right? And, you know, I looked at education, I thought, gosh, you know, if I answered committee on every test, I'll probably pass. I said, I need something more than this. So I in the bike ride, what I what I came to a conclusion was that the command line being DOS command line was the way we were computing. Yeah, that time in the 90s, we were moving into something we call graphical user interface, of course, now it's the way we live in so many ways. And I thought, you know, that's the curve. I'm going to chase that. And so I did an MBA in business process re engineering at Cal Lu, and knocked that off in 18 months, where I had a lot of great experiences learning, you know, being an assistant coach, and got to do some of magic Johnson's camps for him while I was there, California. Lutheran University's campus is where the Cowboys used to do their training camp, right? So they had very nice facilities, and so putting on camps like that and stuff were a good thing. And fairly close to the LA scene, of course, 1000 Oaks, right? You know that area? Michael Hingson  14:25 Oh, I do, yeah, I do. I do pretty well, yeah. So, so you, you, you're always involved in doing coaching. That was just one of the things. When you started to get involved in sports, in addition to playing them, you found that coaching was a useful thing for you to do. Absolutely. Greg Hess  14:45 I loved it. I loved the game. I love to see people grow. And yeah, it was just a thrill to be a part of it. I got published a few times, and some of the things that I did within it, but it was mostly. Right, being able to change a community. Let me share this with you. When I went to West Lake Village High School, this was a very, very wealthy area, I had, like Frankie avalon's kid in my class and stuff. And, you know, I'm riding bike every day, so these kids are driving up in Mercedes and BMW parking lot. And as I looked around the school and saw and we build a basketball and I needed to build more pride, I think in the in the community, I felt was important part of me as the head coach, they kind of think that the head coach of their basketball program, I think, is more important than the mayor. I never could figure that one out, but that was where I was Michael Hingson  15:37 spend some time in North Carolina, around Raleigh, Durham, you'll understand, Greg Hess  15:41 yeah, yeah, I get that. So Kentucky, yeah, yeah, yeah, big basketball places, yeah. So what I concluded, and I'd worked before in building, working with Special Olympics, and I thought, You know what we can do with this school, is we can have a special olympics tournament, because I got to know the people in LA County that were running, especially in Ventura County, and we brought them together, and we ran a tournament, and we had a tournament of, I don't know, maybe 24 teams in total. It was a big deal, and it was really great to get the community together, because part of my program was that I kind of expected everybody, you know, pretty strong expectation, so to say, of 20 hours of community service. If you're in our basketball program, you got to have some way, whether it's with your church or whatever, I want to recognize that you're you're out there doing something for the community. And of course, I set this Special Olympics event up so that everybody had the opportunity to do that. And what a change it made on the community. What a change it made on the school. Yeah, it was great for the Special Olympians, and then they had a blast. But it was the kids that now were part of our program, the athletes that had special skills, so to say, in their world, all of a sudden realized that the world was a different place, and it made a big difference in the community. People supported us in a different way. I was just really proud to have that as kind of a feather in my calf for being there and recognizing that and doing it was great. Michael Hingson  17:08 So cool. And now, where are you now? I'm in West Houston. That's right, you're in Houston now. So yeah, Katie, Texas area. Yeah, you've moved around well, so you, you started coaching. And how long did you? Did you do that? Greg Hess  17:30 Well, I coached for 14 years in basketball, right? And then I went into business after I graduated my MBA, and I chased the learning curve. Michael, of that learning curve I talked about a few minutes ago. You know, it was the graphical user interface and the compute and how all that was going to affect us going forward. And I continued to chase that learning curve, and had all kinds of roles and positions in the process, and they paid me a little more money as I went along. It was great. Ended up being the chief advisor for cloud services at Halliburton. Yeah, so I was an upstream guy, if you know that, I mean seismic data, and where we're storing seismic data now, the transition was going, I'm not putting that in the cloud. You kidding me? That proprietary data? Of course, today we know how we exist, but in those days, we had to, you know, build little separate silos to carry the data and deliver it accordingly for the geophysicists and people to make the decision on the drill bit. So we did really well at that in that role. Or I did really well and the team that I had just what did fantastic. You know, I was real proud I just got when I was having my 70th birthday party, I invited one of the individuals on that team, guy named Will Rivera. And will ended up going to Google after he'd worked us in there. I talked him into, or kind of convinced him so to say, or pushed him, however you do that in coaching. Coached him into getting an MBA, and then he's gone on and he tells me, You better be sitting down, coach. When he talked to him a couple days ago, I just got my PhD from George Washington University in AI technology, and I just turned inside out with happiness. It was so thrilling to hear that you know somebody you'd worked with. But while I was at Halliburton, I got diagnosed with pancreatic cancer, Michael, and so that's what changed me into where I am today, as a transition and transformation. Michael Hingson  19:21 Well, how did that happen? Because I know usually people say pancreatic cancer is pretty undetectable. How did it happen that you were fortunate enough to get it diagnosed? It obviously, what might have been a somewhat early age or early early Greg Hess  19:35 time, kind of a miracle, I guess. You know. I mean, I was traveling to my niece's high school graduation in Helena, Montana. And when we were returning back to Houston, we flew through Denver, and I was suffering from some very serious a fib. Was going up 200 beats a minute, and, you know, down to 100 and it was, it was all. Over the place. And I got the plane. I wasn't feeling well, of course, and they put me on a gurney. And next thing you know, I'm on the way the hospital. And, you know, they were getting ready for an embolotic, nimbalism potential, those type of things. And, and I went to the hospital, they're testing everything out, getting, you know, saying, Well, before we put your put the shock paddles on your on your heart to get back, we better do a CAT scan. And so they CAT scan me, and came back from the CAT scan and said, Well, you know what, there's no blood clot issues, but this mass in your pancreas is a concern. And so that was the discovery of that. And 14 days from that point, I had had surgery. And you know, there was no guarantees even at that point, even though we, you know, we knew we were early that, you know, I had to get things in order. And I was told to put things in order, a little bit going into it. But miracles upon miracles, they got it all. I came away with a drainage situation where they drained my pancreas for almost six months. It was a terrible pancreatic fluids, not good stuff. It really eats up your skin, and it was bad news. But here I am, you know, and when I came away from that, a lot of people thought I was going to die because I heard pancreatic cancer, and I got messages from people that were absolutely powerful in the difference I'd made in their life by being a coach and a mentor and helping them along in their life, and I realized that the big guy upstairs saved me for a reason, and I made my put my stake in the ground, and said, You know what? I'm going to do this the best I can, and that's what I've been doing for the last eight years. Michael Hingson  21:32 So what caused the afib? Greg Hess  21:35 Yeah, not sure. Okay, so when they came, I became the clipboard kid a little bit, you know. Because what the assumption was is that as soon as I came out of surgery, and they took this tumor out of me, because I was in a fib, throughout all of surgery, AFib went away. And they're thinking now, the stress of a tumor could be based on the, you know, it's a stress disease, or so on the a fib, there could be high correlation. And so they started looking into that, and I think they still are. But you know, if you got a fib, maybe we should look for tumors somewhere else is the potential they were thinking. And, yeah, that, Michael Hingson  22:14 but removing the tumor, when you tumor was removed, the AFib went away. Yeah, wow, Greg Hess  22:22 yeah, disappeared. Wow, yeah. Michael Hingson  22:26 I had someone who came on the podcast some time ago, and he had a an interesting story. He was at a bar one night. Everything was fine, and suddenly he had this incredible pain down in his his testicles. Actually went to the hospital to discover that he had very serious prostate cancer, and had no clue that that was even in the system until the pain and and so. But even so, they got it early enough that, or was in such a place where they got it and he's fine. Greg Hess  23:07 Wow, whoa. Well, stuff they do with medicine these days, the heart and everything else. I mean, it's just fantastic. I I recently got a new hip put in, and it's been like a new lease on life for me. Michael, I am, I'm golfing like I did 10 years ago, and I'm, you know, able to ride my bike and not limp around, you know, and with just pain every time I stepped and it's just so fantastic. I'm so grateful for that technology and what they can do with that. Michael Hingson  23:36 Well, I went through heart valve replacement earlier this year, and I had had a physical 20 years ago or or more, and they, they said, as part of it, we did an EKG or an echo cardiogram. And he said, You got a slightly leaky heart valve. It may never amount to anything, but it might well. It finally did, apparently. And so we went in and they, they orthoscopically went in and they replaced the valve. So it was really cool. It took an hour, and we were all done, no open heart surgery or anything, which was great. And, yeah, I know exactly what you mean. I feel a whole lot better Greg Hess  24:13 that you do does a lot. Yeah, it's fantastic. Well, making that commitment to coaching was a big deal for me, but, you know, it, it's brought me more joy and happiness. And, you know, I just, I'll share with you in terms of the why situation for me. When I came away from that, I started thinking about, why am I, kind of, you know, a lot of what's behind what you're what you're doing, and what brings you joy? And I went back to when I was eight years old. I remember dribbling the ball down the basketball court, making a fake, threw a pass over to one of my buddies. They scored the layup, and we won the game. That moment, at that time, passing and being a part of sharing with someone else, and growing as a group, and kind of feeling a joy, is what I continued to probably for. To all my life. You know, you think about success, and it's how much money you make and how much this and whatever else we were in certain points of our life. I look back on all this and go, you know, when I had real happiness, and what mattered to me is when I was bringing joy to others by giving assist in whatever. And so I'm at home now, and it's a shame I didn't understand that at 60 until I was 62 years old, but I'm very focused, and I know that's what brings me joy, so that's what I like to do, and that's what I do. Michael Hingson  25:30 I know for me, I have the honor and the joy of being a speaker and traveling to so many places and speaking and so on. And one of the things that I tell people, and I'm sure they don't believe it until they experience it for themselves, is this isn't about me. I'm not in it for me. I am in it to help you to do what I can to make your event better. When I travel somewhere to speak, I'm a guest, and my job is to make your life as easy as possible and not complicated. And I'm I know that there are a lot of people who don't necessarily buy that, until it actually happens. And I go there and and it all goes very successfully, but people, you know today, were so cynical about so many things, it's just hard to convince people. Greg Hess  26:18 Yeah, yeah. Well, I know you're speaking over 100 times a year these days. I think that's that's a lot of work, a lot of getting around Michael Hingson  26:27 it's fun to speak, so I enjoy it. Well, how did you get involved in doing things like managing the Magic Johnson camps? Greg Hess  26:37 Well, because I was doing my MBA and I was part of the basketball program at Cal Lu, you know, working under Mike Dunlap. It just he needed a little bit of organization on how to do the business management side of it. And I got involved with that. I had a lunch with magic, and then it was, well, gee, why don't you help us coordinate all our camps or all our station work? And so I was fortunate enough to be able to do that for him. I'll just share a couple things from that that I remember really well. One of the things that magic just kind of, I don't know, patted me on the back, like I'm a superstar in a way. And you remember that from a guy like magic, I put everybody's name on the side of their shoe when they register. Have 100 kids in the camp, but everybody's name is on the right side of their shoe. And magic saw that, and he realized being a leader, that he is, that he could use his name and working, you know, their name by looking there, how powerful that was for him to be more connected in which he wants to be. That's the kind of guy he was. So that was one thing, just the idea of name. Now, obviously, as a teacher, I've always kind of done the name thing, and I know that's important, but, you know, I second thing that's really cool with the magic camp is that the idea of camaraderie and kind of tradition and bringing things together every morning we'd be sitting in the gym, magic could do a little story, you know, kind of tell everybody something that would inspire him, you know, from his past and so on. But each group had their own sound off. Michael, so if he pointed at your group, it would be like, or whatever it was. Each group had a different type of sound, and every once in a while we'd use it and point it kind of be a motivator. And I never really put two and two together until the last day of the camp on Friday. Magic says, When I point to your group, make your sound. And so he starts pointing to all the different groups. And it turns out to be Michigan State Spartans fight song to the tee. Figured that out. It was just fantastic. It gives me chills just telling you about it now, remembering how powerful was when everybody kind of came together. Now, you being a speaker, I'm sure you felt those things when you bring everybody together, and it all hits hard, but that was, that was one I remember. Michael Hingson  28:50 Well, wow, that's pretty funny, cute, yeah, yeah. Well, I mean, he has always been a leader, and it's very clear that he was, and I remember the days it was Magic Johnson versus Larry Bird. Greg Hess  29:10 Yeah, yeah. Well, when he came to LA you know, they had Kareem and Byron Scott, a whole bunch of senior players, and he came in as a 19 year old rookie, and by the end of that year, he was leading that team. Yeah, he was the guy driving the ship all the time, and he loved to give those assists. He was a great guy for that. Michael Hingson  29:30 And that's really the issue, is that as a as a real leader, it wasn't all about him at all. It was about how he could enhance the team. And I've always felt that way. And I you know, when I hire people, I always told them, I figure you convince me that you can do the job that I hired you to do. I'm not going to be your boss and boss you around. What I want to do is to work with you and figure out how the talents that I have can complement the talents that you have so that we can. Enhance and make you more successful than you otherwise would be. Some people got it, and unfortunately, all too many people didn't, and they ended up not being nearly as successful. But the people who got it and who I had the joy to work with and really enhance what they did, and obviously they helped me as well, but we they were more successful, and that was what was really important. Greg Hess  30:24 Yeah, yeah, I appreciate that. It's not about controlling, about growing. I mean, people grow, grow, grow, and, you know, helping them certainly. There's a reason. There's no I in team, right? And we've heard that in many times before. It's all about the group, group, pulling together. And what a lot of fun to have working in all throughout my life, in pulling teams together and seeing that happen. You know, one plus one equals three. I guess we call it synergy, that type of thinking, Michael Hingson  30:56 Yeah, well, you've faced a lot of adversity. Is, is the pancreatic cancer, maybe the answer to this, but what? What's a situation where you've really faced a lot of adversity and how it changed your life? You know you had to overcome major adversity, and you know what you learned from it? Greg Hess  31:16 Sure, I think being 100% honest and transparent. I'd say I went through a divorce in my life, and I think that was the most difficult thing I've gone through, you know, times where I'm talking to myself and being crazy and thinking stupid things and whatever. And I think the adversity that you learn and the resilience that you learn as you go, hey, I can move forward. I can go forward. And when you you see the light on the other side, and you start to create what's what's new and different for you, and be able to kind of leave the pain, but keep the happiness that connects from behind and go forward. I think that was a big part of that. But having resilience and transforming from whatever the event might be, obviously, pancreatic cancer, I talked about a transformation there. Anytime we kind of change things that I think the unstoppable mindset is really, you know what's within this program is about understanding that opportunities come from challenges. When we've got problems, we can turn them into opportunities. And so the adversity and the resilience that I think I'd like to try to learn and build and be a part of and helping people is taking what you see as a problem and changing your mindset into making it an opportunity. Michael Hingson  32:40 Yeah, yeah. Well, you've obviously had things that guided you. You had a good sense of vision and so on. And I talked a lot about, don't let your sight get in the way of your vision. But how's a good sense of vision guided you when necessarily the path wasn't totally obvious to you, have you had situations like that? Absolutely. Greg Hess  33:03 And I think the whole whole I write about it in my book in peak experiences, about having vision in terms of your future self, your future, think where you're going, visualize how that's going to happen. Certainly, as a basketball player, I would play the whole game before the game ever happened by visualizing it and getting it in my mind as to how it was going to happen. I do that with golf today. I'll look at every hole and I'll visualize what that vision is that I want to have in terms of getting it done. Now, when I have a vision where things kind of don't match up and I have to change that on the fly. Well, that's okay, you know that that's just part of life. And I think having resilience, because things don't always go your way, that's for sure. But the mindset you have around what happens when they don't go your way, you know, is big. My as a coach, as a business coach today, every one of my clients write a three, three month or 90 day plan every quarter that gets down to what their personal goal is, their must have goal. And then another kind of which is all about getting vision in place to start putting in actual tactical strategies to make all of that happen for the 90 day period. And that's a big part, I think, of kind of establishing the vision in you got to look in front of us what's going to happen, and we can control it if we have a good feel of it, you know, for ourselves, and get the lives and fulfillment we want out of life. I think, yeah, Michael Hingson  34:39 you've clearly been pretty resilient in a lot of ways, and you continue to exhibit it. What kinds of practices and processes have you developed that help you keep resilience personally and professionally? Greg Hess  34:54 I think one of them for sure is that I've I've lived a life where I've spent you. I'm going to say five out of seven days where I will do a serious type of workout. And right now bike riding. I'll ride several days a week, and, you know, get in 10 to 15 miles, not a lot, but, I mean, I've done but keeping the physical, physical being in the time, just to come down the time to think about what you're doing, and at the same time, for me, it's having a physical activity while I'm doing that, but it's a wind down time. I also do meditation. Every morning. I spend 15 minutes more or less doing affirmations associated to meditation, and that's really helped me get focused in my day. Basically, I look at my calendar and I have a little talk with every one of the things that are on my calendar about how I'm setting my day, you know? And that's my affirmation time. But yeah, those time things, I think report having habits that keep you resilient, and I think physical health has been important for me, and it's really helped me in a lot of ways at the same time, bringing my mind to, I think, accepting, in a transition of learning a little bit accepting the platinum rule, rather than the golden rule, I got to do unto others as they'd like to be treated by me. I don't need to treat people like they'd like to like I'd like to be treated. I need to treat them how they'd like to be treated by me, because they're not me, and I've had to learn that over time, better and better as I've got older. And how important that is? Michael Hingson  36:33 Well, yeah, undoubtedly, undoubtedly so. And I think that we, we don't put enough effort into thinking about, how does the other person really want to be treated? We again, it gets back, maybe in to a degree, in to our discussion about humor earlier we are we're so much into what is it all about for me, and we don't look at the other person, and the excuse is, well, they're not looking out for me. Why should I look out for them? Greg Hess  37:07 You know, one of the biggest breakthroughs I've had is working with a couple that own a business and Insurance Agency, and the they were doing okay when I started, when they've done much better. And you know, it's besides the story. The big part of the story is how they adjusted and adapted, and that she I think you're probably familiar with disc and I think most people that will be listening on the podcast are but D is a high D, dominant kind of person that likes to win and probably doesn't have a lot of time for the other people's feelings. Let's just put it that way to somebody that's a very high seed is very interested in the technology and everything else. And the two of them were having some challenges, you know, and and once we got the understanding of each other through looking at their disc profiles, all of a sudden things cleared up, a whole, whole bunch. And since then, they've just been a pinnacle of growth between the two of them. And it was just as simple as getting an understanding of going, you know, I got to look at it through your eyes, rather than my eyes. When it comes to being a leader in this company and how sure I'm still going to be demanding, still I'm going to be the I'm not going to apologize about it, but what I got him to do is carry a Q tip in his pocket, and so every time she got on him, kind of in the Bossy way. He just took out, pulled out the Q tip, and I said, that stands for quit taking it personal. Don't you love it? Michael Hingson  38:29 Yeah, well, and it's so important that we learn to communicate better. And I'm sure that had a lot to do with what happened with them. They started communicating better, yeah, yeah. Do you ever watch Do you ever watch a TV show on the Food Network channel? I haven't watched it for a while. Restaurant impossible. Greg Hess  38:51 Oh, restaurant impossible. Yeah, I think is that guy? Michael Hingson  38:55 No, that's not guy. It's my Michael. I'm blanking out Greg Hess  39:00 whatever. He goes in and fixes up a restaurant. Michael Hingson  39:03 He fixes up restaurants, yeah, and there was one show where that exact sort of thing was going on that people were not communicating, and some of the people relatives were about to leave, and so on. And he got them to really talk and be honest with each other, and it just cleared the whole thing up. Greg Hess  39:25 Yeah, yeah. It's amazing how that works. Michael Hingson  39:28 He's He's just so good at at analyzing situations like that. And I think that's one of the things that mostly we don't learn to do individually, much less collectively, is we don't work at being very introspective. So we don't analyze what we do and why what we do works or doesn't work, or how we could improve it. We don't take the time every day to do that, which is so unfortunate. Greg Hess  39:54 Oh boy, yeah, that continuous improvement Kaizen, all of that type of world. Critical to getting better, you know. And again, that comes back, I think, a little bit to mindset and saying, Hey, I'm gonna but also systems. I mean, I've always got systems in place that go, let's go back and look at that, and how, what can we do better? And if you keep doing it every time, you know, in a certain period, things get a lot better, and you have very fine tuning, and that's how you get distinguished businesses. I think, yeah, Michael Hingson  40:27 yeah, it's all about it's all about working together. So go ahead, I Greg Hess  40:31 was working with a guy at Disney, or guy had been at Disney, and he was talking about how they do touch point analysis for every every place that a customer could possibly touch anything in whatever happens in their environment, and how they analyze that on a, I think it was a monthly, or even at least a quarterly basis, where they go through the whole park and do an analysis on that. How can we make it better? Michael Hingson  40:55 Yeah, and I'm sure a lot of that goes back to Walt having a great influence. I wonder if they're doing as much of that as they used to. Greg Hess  41:04 Yeah, I don't know. I don't know, yeah, because it's getting pretty big and times change. Hopefully, culture Go ahead. I was gonna say a cultural perspective. I just thought of something I'd share with you that when I went into West Lake Village High School as a basketball coach, I walked into the gym and there was a lot of very tall I mean, it's a very competitive team and a competitive school, 611, six, nine kids, you know, that are only 16 years old. And I looked around and I realized that I'm kid from Canada here, you know, I gotta figure out how to make this all work in a quick, fast, in a hurry way. And I thought these kids were a little more interested in looking good than rather being good. And I think I'd been around enough basketball to see that and know that. And so I just developed a whole philosophy called psycho D right on the spot almost, which meant that we were going to build a culture around trying to hold teams under a common goal of 50 points, common goal, goal for successful teams. And so we had this. I started to lay that out as this is the way this program is going to work, guys and son of a gun, if we didn't send five of those guys onto division one full rides. And I don't think they would have got that if they you know, every college coach loves a kid who can play defense. Yeah, that's what we prided ourselves in. And, of course, the band got into it, the cheerleaders got into it, the whole thing. Of course, they bring in that special olympics thing, and that's part of that whole culture. Guess what? I mean, we exploded for the really powerful culture of of a good thing going on. I think you got to find that rallying point for all companies and groups that you work with. Don't you to kind of have that strong culture? Obviously, you have a very huge culture around your your world. Michael Hingson  42:54 Well, try and it's all about again, enhancing other people, and I want to do what I can do, but it's all about enhancing and helping others as well. Yeah. How about trust? I mean, that's very important in leadership. I'm sure you would, you would agree with that, whereas trust been a major part of things that you do, and what's an example of a place where trust really made all the difference in leadership and in endeavor that you were involved with? Greg Hess  43:29 Yeah, so often, clients that I've had probably don't have the they don't have the same knowledge and background in certain areas of you know, we all have to help each other and growing and having them to trust in terms of knowing their numbers and sharing with me what their previous six month P and L, or year to date, P and L, that kind of thing, so that I can take that profit and loss and build out a pro forma and build where we're going with the business. There's an element of trust that you have to have to give somebody all your numbers like that, and I'm asking for it on my first coaching session. And so how do I get that trust that quickly? I'm not sure exactly. It seems to work well for me. One of the things that I focus on in understanding people when I first meet and start to work with them is that by asking a simple question, I'll ask them something like, how was your weekend? And by their response, I can get a good bit of an idea whether I need to get to get them to trust me before they like me, or whether they get to get them to like me before they trust me. And if the response is, had a great weekend without any social response at all connected to it, then I know that I've got to get those people to trust me, and so I've got to present myself in a way that's very much under trust, where another the response might be. Had a great weekend, went out golfing with my buddies. Soon as I hear with the now I know I need to get that person to like. Me before they trust me. And so that's a skill set that I've developed, I think, and just recognizing who I'm trying and building trust. But it's critical. And once, once you trust somebody, and you'd show and they, you don't give them reason to not trust you, you know, you show up on time, you do all the right things. It gets pretty strong. Yeah, it doesn't take but, you know, five or six positive, that's what the guy said he's going to do. He's done it, and he's on top of it to start trusting people. I think, Well, Michael Hingson  45:31 I think that that trust is all around us. And, you know, we we keep hearing about people don't trust each other, and there's no trust anymore in the world. I think there's a lot of trust in the world. The issue isn't really a lack of trust totally. It's more we're not open to trust because we think everyone is out to get us. And unfortunately, there are all too many ways and times that that's been proven that people haven't earned our trust, and maybe we trusted someone, and we got burned for it, and so we we shut down, which we shouldn't do, but, but the reality is that trust is all around us. I mean, we trust that the internet is going to keep this conversation going for a while. I shouldn't say that, because now we're going to disappear, right? But, but, trust is really all around us, and one of the things that I tell people regularly is, look, I want to trust and I want people to trust me. If I find that I am giving my trust to someone and they don't reciprocate or they take advantage of it. That tells me something, and I won't deal with that person anymore, but I'm not going to give up on the idea of trust, because trust is so important, and I think most people really want to trust and I think that they do want to have trusting relationships. Greg Hess  47:02 Yeah, totally agree with you on that, you know. And when it's one of those things, when you know you have it, you don't have to talk about it, you just have it, you know, it's there, right? Michael Hingson  47:16 Yeah, and then, well, it's, it's like, I talk about, well, in the book that I wrote last year, live, it was published last year, live like a guide dog. Guide Dogs do love unconditionally, I'm absolutely certain about that, but they don't trust unconditionally. But the difference between them and us, unless there's something that is just completely traumatized them, which isn't usually the case, they're open to trust, and they want to trust and they want to develop trusting relationships. They want us to be the pack leaders. They know we're supposed to be able to do that. They want to know what we expect of them. But they're open to trust, and even so, when I'm working with like a new guide dog. I think it takes close to a year to really develop a full, complete, two way trusting relationship, so that we really essentially know what each other's thinking. But when you get that relationship, it's second to none. Greg Hess  48:15 Yeah, isn't that interesting? How long were you with Rosella? Before the event, Michael Hingson  48:21 Rosella and I were together. Let's see we Oh, what was it? It was February or May. No, it was the November of 1999 so it was good two year. Good two years. Yeah, wow, yeah. So, you know, we we knew each other. And you know, even so, I know that in that in any kind of a stressful situation, and even not in a stressful situation, my job is to make sure that I'm transmitting competence and trust to Roselle, or now to Alamo. And the idea is that on September 11, I all the way down the stairs just continue to praise her, what a good job. You're doing a great job. And it was important, because I needed her to know first of all that I was okay, because she had to sense all of the concern that people had. None of us knew what was going on on the stairwell, but we knew that something was going on, and we figured out an airplane hit the building because we smelled jet fuel, but we didn't know the details, but clearly something was going on, so I needed to send her the message, I'm okay, and I'm with you and trust you and all that. And the result of that was that she continued to be okay, and if suddenly she were to suddenly behave in a manner that I didn't expect, then that would tell me that there's something different and something unusual that's going on that I have to look for. But we didn't have to have that, fortunately, which was great. It's. About trust, and it's all about developing a two way trust, yeah, Greg Hess  50:05 yeah, amazing. Well, and it's funny how, when you say trust, when in a situation where trust is lost, it's not so easily repaired, no, Michael Hingson  50:16 you know, yeah. And if it's really lost, it's because somebody's done something to betray the trust, unless somebody misinterprets, in which case you've got to communicate and get that, that that confidence level back, which can be done too. Greg Hess  50:33 Yeah, yeah. Important to be tuned and tuned into that, Michael Hingson  50:40 but it is important to really work to develop trust. And as I said, I think most people want to, but they're more often than not, they're just gun shy, so you have to really work at developing the trust. But if you can do it, what a relationship you get with people. Greg Hess  50:57 Circumstances, you know, and situational analysis change the level of trust, of course, in so many ways. And some people are trusting people where they shouldn't, you know, and in the right in the wrong environment. Sometimes you know, you have to be aware. I think people are fearful of that. I mean, just even in our electronic world, the scammers and those people you gotta, we get, we get one or two of those, you know, messages every day, probably people trying to get you to open a bank account or something on them. Better be aware. Don't want to be losing all your money. Yeah, but it's not to have trust, right? Michael Hingson  51:41 Yeah, it's one we got to work on well, so you you support the whole concept of diversity, and how has embracing diversity of people, perspectives or ideas unlocked new opportunities for you and the people you work with. Greg Hess  52:00 I got a great story for you on that. Michael A when I got into this coaching business, one of the one of the clients I was lucky enough to secure was a group called shredding on the go. And so the mother was kind of running the show, but her son was the president, and kind of the one that was in charge of the company. Now he's wheelchair, 100% wheelchair bound, nonverbal, very, very, I don't remember the exact name, but I mean very, very restrictive. And so what she figured out in time was his young is that he could actually take paper and like putting paper into a shredder. So she grew the idea of saying, Gosh, something James can do, we can build a business. This, this kid's, you know, gonna, I'm gonna get behind this and start to develop it. And so she did, and we created, she had created a company. She only had two employees when she hired me, but we went out and recruited and ended up growing it up to about 20 employees, and we had all the shredders set up so that the paper and all of our delivery and so on. And we promoted that company and supporting these people and making real money for real jobs that you know they were doing. So it was all, you know, basically all disabled autism to, you name it. And it was just a great experience. And so we took that show to the road. And so when we had Earth Day, I'd go out and we'd have a big event, and then everybody would come in and contribute to that and be a part of growing that company. Eventually, we got to the company to the point where the mother was worried about the the owner, the son's health was getting, you know, his life expectancy is beyond it, and she didn't want to have this company and still be running and when he wasn't there. And so we worked out a way to sell the company to a shredding company, of course, and they loved the the client. We had over 50 clients going, and they ended up making quite a bit of money that they put back into helping people with disabilities. So it was just a great cycle and a great opportunity to do that and give people an opportunity. I got to be their business coach, and what a lot of fun I included myself in the shredding I was involved with all parts of the company, and at one point, what a lot of fun I had with everybody. Michael Hingson  54:22 Yeah, yeah. There's something to be said for really learning what other people do in a company and learning the jobs. I think that's important. It's not that you're going to do it every day, but you need to develop that level of understanding. Greg Hess  54:37 Michael, you'll love this. Our best Shredder was blind. She did more than anybody, and she was blind. People go, you can't be doing that when you're What do you mean? She had it figured out. Yeah. Michael Hingson  54:48 What's the deal? Yeah, no, Shredder doesn't overheat, you know? But that's another step, yeah. So what's an example you've worked with a lot of teams. And so on. What's an example where a collaborative effort really created something and caused something to be able to be done that otherwise wouldn't have happened? Right? Greg Hess  55:10 Well, I referred back real quickly to the psycho D thing, where he had a common goal, common pride in taking it, and we just were on it. And I think that was a really, really transformational kind of thing to make everybody better as one whole area in a team. Now that's probably the first thing that comes to mind. I think the the idea of bringing the team together, you know, and really getting them to all work as one is that everybody has to understand everybody else's action plan. What's their plan? What is their vision? Where are they going in terms of, you know, playing basketball, to whether you're on the sales team, whether you're on the marketing team, or whatever part of the business you're in, do you have an action plan? And you can openly show that, and you feel like you're 100% participating in the group's common goal. I can't over emphasize an element of a common goal. I think, in team building, whatever that may be, you know, typically, the companies I'm working with now, we try to change it up every quarter, and we shoot quarter by quarter to a common goal that we all and then we build our plans to reach and achieve that for each individual within a company. And it works really well in building teams. And it's a lot of fun when everything comes together. You know, example of how a team, once you built that, and the team's there, and then you run into adversity, we have a team of five people that are selling insurance, basically, and one of them lost her father unexpectedly and very hard, Hispanic, Hispanic background, and just devastating to her and to her mother and everything. Well, we've got a machine going in terms of work. And so what happened is everybody else picked up her piece, and all did the parts and got behind her and supported her. And it took her about five months to go through her morning phase, and she's come back, and now she's going to be our top employee. Now going forward, it's just amazing how everybody rallied around her. We were worried about her. She comes back, and she's stronger than ever, and she'd had her time, and it was just nice to see the team of a group of company kind of treat somebody like family. That's a good thing. Michael Hingson  57:30 That's cool. What a great story. What mindset shift Do you think entrepreneurs and leaders really need to undergo in order to be successful. Greg Hess  57:45 Boy, you know, we talked a little bit earlier about the idea of looking through it, through other people's eyes, right? And then as a leader, you know, the same thing you were mentioning earlier, Michael, was that you draw the strength out of the people, rather than demand kind of what you want them to do in order to get things done, it's build them up as people. And I think that that's a critical piece in in growing people and getting that whole element of leadership in place. Yeah, what was the other part of that question? Again, let me give you another piece of that, because I think of some Go ahead. Yeah. I was just remember, what did you ask me again, I want to make sure I'm right Michael Hingson  58:28 from your books and coaching work. The question was, what kind of mindset shift Do you think that entrepreneurs and leaders have to adopt? Greg Hess  58:39 Yeah, yeah. So that's one part of the mindset, but the big one is recognizing that it's a growth world that we need to look at how we can grow our company, how we can grow individuals, how we can all get better and continuous improvement. And I think that is an example of taking a problem and recognizing as an opportunity. And that's part of the mindset right there that you got to have. I got a big problem here. How are we going to make that so that we're we're way better from that problem each time it happens and keep improving? Michael Hingson  59:10 Yeah, that makes sense. Well, if you could leave everyone who's listening and watching this today with one key principle that would help them live and lead with an unstoppable mindset. What would that be? What, what? What advice do you have? Greg Hess  59:30 Yeah, my advice is make sure you understand your passion and what, what your purpose is, and have a strong, strong desire to make that happen. Otherwise, it's not really a purpose, is it? And then be true to yourself. Be true to yourself in terms of what you spend your time on, what you do, in terms of reaching that purpose. It's to be the best grandparent there you can be in the world. Go get it done, but make sure you're spending time to grandkids. Don't just talk it so talks cheap and action matters. You know, and I think, figure out where you're spending your time and make sure that fits in with what you really want to gather happen in your life and fulfilling it. Michael Hingson  1:00:09 Well, I like that talks cheap and action matters. That's it. Yeah, I tell that. I tell that to my cat all the time when she doesn't care. But cats are like that? Well, we all know that dogs have Masters, but cats have staff, so she's a great kitty. That's good. It's a wonderful kitty. And I'm glad that she's in my life, and we get to visit with her every day too. So it works out well, and she and the Dog get along. So, you know, you can't do better than that. That's a good thing. Well, I want to thank you for being here. This has been absolutely super. I we've I think we've talked a lot, and I've learned a lot, and I hope other people have too, and I think you've had a lot of good insights. If people would like to reach out to you and maybe use your services as a coach or whatever, how do they do that? Greg Hess  1:01:00 Well, my website is coach, hess.com Michael Hingson  1:01:06 H, E, S, S, Greg Hess  1:01:07 yeah, C, O, A, C, H, H, E, S, s.com, that's my website. You can get a hold of me at coach. At coach, hess.com that's my email. Love to hear from you, and certainly I'm all over LinkedIn. My YouTube channel is desk of coach s. Got a bunch of YouTubes up there and on and on. You know, all through the social media, you can look me up and find me under Coach. Coach S, is my brand Cool? Michael Hingson  1:01:38 Well, that it's a well worth it brand for people to go interact with, and I hope people will so Oh, I appreciate that. Well, I want to thank you all for listening and watching us today. Reach out to coach Hess, I'd love to hear from you. Love to hear what you think of today's episode. So please give us an email at Michael H i, at accessibe, A, C, C, E, S, S, i, b, e.com, wherever you're monitoring our podcast, please give us a five star rating. We value it. And if you know anyone who might be a good guest to come on and tell their story, please introduce us. We're always looking for more people to come on and and chat with us. Coach you as well. If you know anyone, I'm sure you must love to to get more people. Now, if you could get Magic Johnson, that'd be super but that's probably a little tougher, but it'd be, it'd be fun. Any, anyone t

In this episode: Developing: The Rock ruled out of having a match at WWE WrestleMania 42, Which absent WWE stars are expected to be in Saudi Arabia for this year's Royal Rumble, and News regarding WWE's plans for the El Grande Americano gimmick when Chad Gable returnsKerr County Flood Relief Fund: https://cftexashillcountry.fcsuite.com/erp/donate/create/fund?funit_id=4201Support Katie: https://gofund.me/cb2cdcb5Support Eastern Kentucky: https://secure.kentucky.gov/formservices/Finance/emergencyrelief/American Red Cross: https://www.redcross.org/donate/cm/wlky32-pub.html/The Dream Center: https://www.ekdc.info/donateKCTCS Disaster Relief: https://kctcs.edu/disasterrelief.aspxUniversity of Kentucky Flood Relief: https://philanthropy.uky.edu/kentuckyfloodreliefIf you like what you hear on the podcast, consider helping me out a little bit financially at: https://www.patreon.com/jamminjon

What if most marketing struggles have nothing to do with tactics and everything to do with clarity? In this episode of Unstoppable Mindset, I sit down with marketing strategist and global entrepreneur Sacha Awaa to explore why so many small businesses waste money on marketing that never works. Sacha shares how growing up across cultures shaped her approach to strategy, leadership, and customer connection. We talk about why understanding your audience matters more than any tool, how AI is changing speed to market without replacing human judgment, and why marketing should be treated as an investment rather than an expense. You'll hear practical insights on audits, go-to-market strategy, process building, and leadership decisions that help businesses grow with intention instead of noise. I believe you will find this conversation both grounding and useful as you think about how to build something sustainable in a crowded marketplace. Highlights: 00:09 – Hear how growing up across cultures shaped a broader view of leadership, communication, and business.10:11 – Learn why AI improves speed to market but still requires human judgment to work well.12:13 – Discover why not truly understanding your audience is the biggest reason marketing fails.19:22 – Understand what marketing strategy actually means beyond tactics, tools, and trends.27:51 – See what small businesses can borrow from enterprise companies without losing agility.46:09 – Learn why strong leaders know when to step back and let the right people lead. About the Guest: Sacha Awaa is a marketing strategist, entrepreneur, and co-founder of My Marketer Mentors, a fast-growing community designed to help small business owners cut through the noise and succeed with marketing that actually works. With a unique ability to blend creativity and data, Sacha has guided startups and small businesses in turning limited budgets into measurable results. Her career has been driven by a passion for helping entrepreneurs avoid costly mistakes, drawing on insights from both Fortune 500 playbooks and scrappy startup strategies. Through workshops, mentorship, and one-on-one guidance, she empowers business owners to find clarity in today's overwhelming marketing landscape. Sacha's own journey reflects the intersection of design thinking and strategic planning—leveraging both sides of the brain to unlock powerful growth. She believes that marketing isn't just about selling products, but about building authentic communities, which inspired her to create a peer-led space where entrepreneurs can learn from and support each other. Whether she's breaking down practical go-to-market frameworks, rethinking outdated marketing tactics, or sharing her personal story of resilience and innovation, Sacha brings both warmth and wisdom to the small business world. Ways to connect with Sacha: www.mymarketermentors.com https://www.linkedin.com/in/sachaawwa/https://www.instagram.com/uncomplicate__it/https://www.linkedin.com/in/sachaawwa/ About the Host: Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog. Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards. https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/ accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/ Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset . Leave us an Apple Podcasts review Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts. Transcription Notes: Michael Hingson  00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us. Michael Hingson  01:21 Well, hi everyone, and I want to welcome you to another episode of unstoppable mindset today. I your host Michael hingson gets a chance to talk with Sacha Awa, who is a marketing professional. She's going to tell us a lot about that I know, and she's a marketing strategist in general. She's an entrepreneur, and she's co founder of whoop I lost it there, my marketer my marketer mentors. So we'll learn about that as we go forward, if I don't get tongue tied anyway, Sasha, I want to welcome you to unstoppable mindset. We're glad you're here. Sacha Awaa  02:05 Yes, thank you so much. I'm really happy to be here. Well, why Michael Hingson  02:08 don't we start? I love to do this to have you start by talking maybe about the early Sasha, growing up, and just telling us a little about you. Yeah. Sacha Awaa  02:18 So I was born in Dallas, Texas, where my middle eastern dad and my European, Swedish mother collided. And then I grew up in the Middle East and migrated my way down south, down to the US, really, to attend college, where both of my parents went, and I have since stayed and been here. So I am sort of a, a, I guess, a global citizen in the sense that, you know, I, I, I travel a lot to my parents hometown and countries as well as, you know, have a base here in South Florida in the United States. And it's just really great to, you know, have that connection across the board, and I think it truly helps with work just, you know, working alongside and coming from different parts of the world, Michael Hingson  03:09 what do you think about the fact that you have lived in various parts of the world, and how that has really shaped the way you view working with people and viewing the job that you do. Sacha Awaa  03:22 Well, I think that when you are sort of that global citizen, and I think a lot of you know, my generation is having lived all over, it really creates that sense of truly understanding and being able to connect with folks all over just, you know, really the nuances of culture and you know, really how things sort of function and work in their in their country, and really being able to adapt it so it's not just, and I have clients globally. And you know, some clients are some, some people are like, Oh my gosh, it's so hard to do business in X country, or so on and so forth. And I think you just, you adapt, and you, as long as you're open to understanding how other people work and how they get things done, then I think it's a great fit for you to for you to be, for you to be doing that. Michael Hingson  04:11 Yeah, I think it's so important to have a broader perspective than so many of us do. I also think that, and know that traveling around the US, there are a lot of different kinds of attitudes and cultures, if you will, in different parts of the country, which is really cool, this country is large enough that it has that but then traveling to other countries has also allowed me to gain a broader perspective, which is why I asked the question. Because I agree with you. I think that there's so much to be gained by seeing and experiencing various parts of the world. Yes, it broadens your horizons in so many ways. Sacha Awaa  04:49 Yes, in so many ways. I couldn't agree more. Yeah, Michael Hingson  04:53 which is, which is really cool. So, so how long did you live in the Middle East? Sacha Awaa  05:00 I was in the middle east from when I was four months until I was, how should I say, until I was 16, and then came here for boarding school, and then later continued on and lived here. So it hasn't, it's, you know, I've probably spent a majority of my life in the US. But I think what's interesting is when you grow up at a young age, anywhere you really get into really having that foundation and that makes you who you are. Michael Hingson  05:34 Yeah, yeah. Well, how, why did you come back to the US when you were 16, or how did that work out? Sacha Awaa  05:43 I came for the purpose of education. Michael Hingson  05:46 Yeah, your parents were all in favor of that. 05:49 Yes, that's where they went to school. So they Michael Hingson  05:52 wanted you to get that that sense as well. I mean, you've certainly had 16 years almost of learning and so on in the Middle East, but it must have been quite a big difference coming to the US. Sacha Awaa  06:07 Yes, it was, but yeah, of course. I mean, it's when you're when you're at the tender age of 16. Yeah, you know, coming here and migrating anywhere away from your family, especially long distance, even though you're probably like, banging your fists on the wall and saying, I can't wait to leave home. You then have a rude awakening when that happens. Michael Hingson  06:28 Mm, hmm. Well, so are you so your parents still in the Middle East? Or how does that work? Sacha Awaa  06:36 No, my parents are. Well, they're between the Middle East, Europe and the US as well. They're all over Flin around, huh? Yeah. And they continue to do so well, Michael Hingson  06:48 which gives them a broader set of horizons about things. But they they do come and visit daughter occasionally, I gather, Sacha Awaa  06:57 yes, they do. And they come and they stay for two to three months at a time. So it's 07:01 great. Well, that's cool. Michael Hingson  07:04 And so what languages do you speak? Sacha Awaa  07:08 I speak both Swedish, English and Arabic. Michael Hingson  07:12 Okay, wow. So what? What prompted Swedish as part of it? Sacha Awaa  07:18 What prompted Swedish as part of it, my mother is Swedish. Michael Hingson  07:22 Oh, that's true. You said she was, didn't, yeah, yeah, yeah. Well, cool. So, so that gives you, certainly a plethora so next you have to learn an Asian language, and then you're going to really have a number of continents. Much less you could do Africa. 07:39 Yes, exactly. Michael Hingson  07:42 But that's, that's cool. So where did you go to college? Sacha Awaa  07:45 I went to American University in Washington, DC. Michael Hingson  07:48 Ah, okay, what did you study marketing, I assume. Sacha Awaa  07:52 No, actually, I studied, I studied graphic design. I mean, I eventually worked for advertising agency, but I was on the design side. Okay? Michael Hingson  08:02 And then you graduated. Did you get an advanced degree or just a bachelor's just a bachelor's degree that was enough to get you going, Yes. What did you do after you You graduated? Sacha Awaa  08:17 What did I do after I graduated? I worked in, I worked in two advertising agencies. I worked in a much smaller one that, you know, when you live in Washington, DC, you either work for the government or you have government contracts. Yeah, yeah. So I worked with government contracts and advertising agency backgrounds Michael Hingson  08:40 cool and you, you liked it. Sacha Awaa  08:46 I did. I worked as a graphic designer for about four years, and I switched over leaving graphic design because I just felt that it was really hard to be creative under pressure. Michael Hingson  09:01 Yeah. Well, yeah, but as you transitioned into doing more marketing things, that's pretty creative under pressure, isn't it? Yeah. Sacha Awaa  09:12 I mean, I guess marketing in general is just a lot of pressure to begin with, Michael Hingson  09:17 yeah, but still, but you, you certainly seem to do okay with it all. Sacha Awaa  09:26 I Yeah, and I think it's I'm always up for a good challenge. Michael Hingson  09:31 When did you go out and start your own company? Sacha Awaa  09:36 Started my own company, if you'd imagine, I graduated in 2003 and then I worked all throughout the years, and then I started my own company in 2022 Michael Hingson  09:46 oh so. Post somewhat, post pandemic, Sacha Awaa  09:50 somewhat in the midst of why did Michael Hingson  09:54 you decide to start your own company rather than just continuing to work for others? Sacha Awaa  10:00 I wanted to break the shackles and basically have my own freedom. Michael Hingson  10:08 And it's working out for you. Okay, Sacha Awaa  10:10 yeah. I mean, starting anything is tough, right? Michael Hingson  10:13 Yeah, yeah. But you like being an entrepreneur. I do. I love it. So what do you do in your own company? Maybe, what do you do different? Or what do you do that you didn't do when you work for others? Yeah, I think Sacha Awaa  10:30 everything that I learned in terms of working for other companies was really just, you know, my bottom line and focus is ensuring that small business owners and entrepreneurs survive and thrive in this environment, of, how should I say, survive and thrive in the environment, of, of what it's like to build a business these days. It's no longer that American dream in the 40s, 50s and 60s and the 70s, really. That made that was so much easier. I think the AI boom is making things a lot easier. To start a company again, but it's just, you know, it it's a different time, right? So owning any kind of business is a struggle. Michael Hingson  11:13 Why is AI making it easier? AI is Sacha Awaa  11:17 making it easier because AI has created platforms that can build a website in Six Minutes or Less versus, you know, I don't know, you know, I mean, it's, it's very, it's very different, you know, so, and I think it's, it's really speed and agility is what it is. It's speed and agility to market. You know, yeah, Michael Hingson  11:45 well, and with AI and all of it, it does. Do you find that it still makes mistakes, or that it may be a better way to put it, rather than it still makes mistakes? Maybe a better way to say it is that even with AI, you need to go in and tweak whatever it does so that it really comes out more like what you're specifically looking for. Yes, yeah, yes, yeah, because AI is great, but it isn't you, and it never will be. It's going to work at times to get closer to what you are, but still being able to go in and and tweak it is probably a very helpful thing 100% so that that makes a lot of sense. Yes, so you have been working now at this company. Talk about being under pressure, I mean now, but it's, it's, it's a self imposed pressure, so it's really not the same as what you would experience working for someone else, right? Correct, yeah. So Correct, yeah. So it's not really the same kind of pressure, not at all. You can make the pressure what you want it to be. Oh, yeah. Well, so what are the most common mistakes that you see small businesses making that you when, when you start to talk with them about marketing so on, what are the what are the mistakes that they usually make? Sacha Awaa  13:18 Oh, the it's, it's not necessarily mistakes that they make. I think it's just the lack of education of what people understand marketing truly is to really, then be able to develop out, you know what that could look like, right? Or you know how it would work for them. So it's just really, not truly understanding, you know, where they are in their business, maybe even doing the work of, you know, digging into, you know, who their customer audience is, and so on and so forth. So it really then becomes a struggle as to, you know, creating creating content for them to connect with. How should I say their audience? Because they have maybe a message that doesn't make sense to their audience, because they really haven't dug into the mindset. So I think really to answer your question, the biggest mistake that that small business owners make, and this is what I push all the time, is ensuring that you do the work of understanding who your audience is and connecting your product and service to that. Michael Hingson  14:28 So when you asked me, before we started about what the audience is like, and I said, it's really a general, pretty eclectic audience because of the way we do the podcast, that must have drove you crazy. 14:38 No, not at all, Sacha Awaa  14:40 because I think that in a medium like this is different, right? I mean, you probably deliver, you probably deliver a lot of content that makes sense for for a lot of people. And so, you know, I think that that that works in so many ways. Oh, so, in essence, kind of do understand who you're. Audiences in a way, Michael Hingson  15:01 yeah, well, as much as we can. But the other part about it is that in this podcast, having different kinds of guests with different kinds of messages, like yesterday, I talked with two people who are very religious and faith based. And I'm sure that there are people who aren't going to be interested in that, who listen to our podcast, they might listen to it. I hope they will, just because I think it's good to always hear other perspectives. But I do understand that sometimes people in the audience will listen to one thing and they won't listen to someone else and what they do, and I think that's perfectly okay, yes, because the kind of medium that we have exactly so I my background has has been since 1979 in sales. Okay, of course, we work very closely with marketing, and there's a lot of overlap and all that, but in looking at the people that you work with and so on, can you give us a story of maybe a company or someone who really overspent on a marketing campaign that they really didn't need to spend so much on their or a tactic where they just overspend without getting any real results. Sacha Awaa  16:27 That happens when there's a lack of understanding of, you know, jumping into something just because you think the world has told you that that's what you need, or, you know, you've been told, you know, this is what you should be doing. So in that sense, it makes it very hard because of the simple fact that they don't really they jump into making a mistake when it's not the right time for their business. And most of these sort of marketing agencies that are out there kind of focused on a one track setup so they don't really it then becomes a bad marriage. If that makes sense, you're meeting the you're meeting the client. You're connect a client is being connected to an agency at the wrong time, and it's it's just not where they should be as a as a business. Michael Hingson  17:26 So a company starts doing something in a particular way because someone told them to do it that way, but they don't get results. Then what happens? Sacha Awaa  17:36 Then they think marketing sucks, and that's the majority of who comes to me, you know, yeah. Michael Hingson  17:42 So when that happens, what do you do? Sacha Awaa  17:46 I have to rehabilitate them back into understanding that marketing does actually work. And that's when I build out my whole process and explain to them like, this is, this is how it actually works, you know, you just it wasn't the fault of, you know, the the business that you were working with. It was just the simple fault that you weren't ready and they didn't guide you in the manner that they should have. Michael Hingson  18:15 How do people take that, when you, when you, when you say that to them? Sacha Awaa  18:20 I wish I had met you, you know, before this happened. Because sometimes, you know, dependent, there can be a lot of money that's wasted, right? So, and that's really what the struggle is, and so, but then it automatically gains trust because they know that I'm not here to, you know, to just rip them off and tell them I'm going to TEDx your business and so on and so forth, when I'm actually really going to, you know, support them getting to where they need to get to. Have you Michael Hingson  18:58 had situations where you started working with a company, and you you thought you understood what was going on, but then when you started a campaign, it didn't work either, and you had to punt, as it were. Sacha Awaa  19:10 Well, I always tell them, you know, we have to test and learn, and that's what marketing is all about. So it's going through those motions, and they have to be open for it, but what I do when I test and learn is that I don't throw money out. I make sure I dip our toes in very cautiously to then, you know, make sure that we build accordingly. 19:33 Yeah, yeah. It is. It Michael Hingson  19:37 isn't an exact science, as it were, but it is certainly something that, when you understand it, you know, you know generally how to proceed. And there's a lot of Troy that has to go on. And so it's not magic. But by the same token, it is a process, yes, and I think most people don't really understand. Marketing, they don't understand exactly what it is that you really do that helps companies grow. And maybe that's a way to ask that question. So what? What really, when it comes down to it, is marketing, and what do you do? Sacha Awaa  20:16 Yeah, so think of I'm a strategic I'm a marketing strategist, whereby I really look at a company in terms of what products and services they've created, who they've created for, and then how do we go to market, and where do we find their audiences at a high impact, low cost? So that's essentially what I do, is maximize their dollars spent just based on making sure that their foundation is in a good place. Have I confused you even more? Michael Hingson  20:45 No, no, not at all. Okay, good, but, but I understand it. So yeah. And I think that that it, it really is important for people to be aware that, that it is all about trying to, well, in a lot of senses, you're educating the people you work with, but through and with them, you're also educating the rest of the world about what these people have to offer, and showing that it's a valuable thing and and that's something that, Again, that's what marketing really is all 21:20 about, yes, absolutely. Michael Hingson  21:24 And so it's important to understand that it is a that it is a give and take. It is a process, and it doesn't happen all at once. One of my favorite examples still continues to be, and you're probably familiar with the case was it back in 1984 when somebody put poison in one bottle of Tylenol and yes, and within a day, the president of the company jumped out in front of it and said, We're going to take every bottle off the shelf until we Make sure that everything is really clean. What a marketing campaign by definition. That really was because he was he was building trust, but he was also solving a problem. But I think the most important part of it still is that he was building trust. And I'm just amazed at how many people haven't learned from that. And when they experience a crisis, they they hide rather than learning how to get out in front of it. Absolutely, I couldn't agree more. How do you deal with that? Sacha Awaa  22:32 Um, I don't know. Sometimes I ask myself why I didn't get a degree in psychology as a second major? Michael Hingson  22:39 Yeah. Yeah, it is. It is amazing. But, well, you got to do what you got to do? 22:49 Yeah? Absolutely, right. Michael Hingson  22:52 So what's the first thing that a company should do to make sure that their marketing dollars are really being well spent, Sacha Awaa  23:02 make sure that their marketing dollars are being well spent. And it really goes back to the foundation, ensuring that they really know what their mission and their vision and who they're actually talking to, because if they're creating content that is is not aligned with the pain point of who their audience is, then you've completely missed the beat. Michael Hingson  23:22 And I'm assuming that you find a lot of people who haven't really thought nearly enough about their vision and their mission, and who haven't really learned to understand what their audience 23:32 is. Oh yeah, 100% Michael Hingson  23:36 so what do you do to fix that? Sacha Awaa  23:39 What do I do to fix that, um, that's when I go through my, my, my three part process, in the sense of, I really take a look at, what's the word I'm looking for, understanding, you know, again, like the foundation, I come in and I do an audit, and I really look into, you know, the details of, you know, how they've set up, how they haven't set up, what they've been doing, you know, that hasn't worked for them, and so on and so forth, and really moving through that process, you know, Michael Hingson  24:17 yeah, Do you? Do you find that you often surprise customers because they thought they knew what they were doing, they thought they understood their mission and their audience, and oh, 24:30 they do all the time. 24:32 They're just surprised, Sacha Awaa  24:33 yeah, I mean, they definitely think that they know what they're talking about, you know? And sometimes it's it's difficult to to unpack that, you know, with clients, but it works out in the end, Michael Hingson  24:49 yeah, it's all about education and teaching, and as long as they're willing to learn, which is, of course, part of the issue. Have you had some people that no matter what you tell them, they just refuse to. Buy into what they really need to do to improve, Sacha Awaa  25:04 to try and see if I can make sure that when we're having the initial setup, to ensure that, you know, it's a good fit for both of us that we, we, we make sure that, you know, in general, it's a good fit, right? And so I tend to, I tend to try and hope to have that interview process that that makes it work in the end, right? So, more than not, I'm, I'm pretty I'm pretty accurate with it. But of course, you know, we can always make mistakes, and I have, you know, I have yet to, to let go of a client. But you know, sometimes you have to, you have to allow the client to to, you know, to guide you. But then, you know, I always am Frank in the beginning that, you know, this is what we're going to be working with. This is what we're set up to do so on and so forth. And, you know, if there's pushback, I feel it in the beginning, you know, and I tell them how I work, and they tell me how they work, and we just hope that it becomes a good marriage. Michael Hingson  26:23 Ultimately, it's all about education. And I gather, since you said you've never had to really let go of a client that you've you've been successful at working out some sort of an educational process between the two of you. Yes, because that's really what it's what it's all about. Yeah, I'm assuming that you've learned things along the way too. Sacha Awaa  26:49 I definitely have learned things along the way. Yes. Michael Hingson  26:53 Do you find that sometimes customers, or a customer of yours really did know more of what they were talking about than you thought? And you had to adapt. Sacha Awaa  27:03 Those are a blessing when they when, when they have that. So I'm always open for that, and I think that that's great when they've done the work, you know, yeah, Michael Hingson  27:16 but they've obviously done something that brought them to you, because they were or they felt they were missing something, I assume, yes. So again, it's, it's a learning experience, and I think that's so important, that that that we all learn. I know for me in sales, I figure I learned from every customer that I have ever had, and whenever I hired someone, I told them, at least, especially at least for the first year, you need to think of yourself as a student. Your customers want to teach you. They want you to be successful, as long as you develop a mutual trust and in and ultimately, you have to be a student to understand them, and let them teach you what they do, and so on. Then you go from there, Sacha Awaa  28:07 100% 100% I couldn't agree more, Michael Hingson  28:11 and it's so important to do that, and it makes for a much better arrangement all the way around. When that happens, doesn't 28:18 it? Yes, it does Michael Hingson  28:22 so fortune 500 companies tend to have strategies they've used, and that's probably what brought them to the point where they became fortune 500 companies. But what are some of the strategies, maybe, that they have, that smaller companies can adapt to? Well, it's Sacha Awaa  28:41 interesting that you asked that you asked that because I worked for a fortune 1000 company. I mean, I worked for the New York Times, and what I really have been excited about leaving them and going into the startup world is the simple fact that enterprises have processes and systems in place that startups don't. And that's what's so interesting, is that, you know, while a startup is beautiful chaos and they have more speed and agility to get to market, they just don't have the process, the practice of the processes in place to really be organized to get to market. So that was really one thing that I brought into, into the system, to be able to help support Michael Hingson  29:30 so for example, what are some of those Sacha Awaa  29:34 processes, you know, creating road maps, go to market strategies, you know, digging into systems. And what really tends to happen at startups, it's just like, go, go, go, go, go, just get market. You know, Michael Hingson  29:50 that doesn't work necessarily at all, because even if you're successful, if you don't have a system in place, do you. Really end up figuring out what it was that made you successful? 30:04 Yes, absolutely. Michael Hingson  30:07 So there is, there's a lot of value in in putting processes in place in terms of documenting what you do. Yes, and documentation is a very key part of it, I would think, yes. Because if you do that, then people, or you, when you go back and look at it, can say, Oh, this is what I did, and this is this worked. So we ought to continue that process, yes, 30:37 for sure, for sure, for sure. Michael Hingson  30:41 So the other part about it is, though, that some of these processes may may cost a bunch of money. How do they implement some of these without breaking the bank? Sacha Awaa  30:55 How do they without breaking the bank? In Michael Hingson  30:57 other words, it's going to cost to put processes in place. How do you convince business people, or how do they realize they can do it without losing all their money and just getting a marketing plan going? Sacha Awaa  31:13 I hope that they get in touch with, you know, somebody like me that can really help them through that process and really just, you know, guide them along the way and and support them in that sense, right? So it's a risk listen like with everything that you take in life, with any a vendor that you work with, with any support system that you have, it's a risk that you take to ensure that you know, it is, it is a it is a good marriage at the end of the day. That's why, when I sign up with clients, I ensure that, you know, I guide them along the way to, you know, support what they're doing, understanding that, you know, they may be bootstrapped from a budget standpoint, so it's going in slowly, giving them a proof point that, you know, hey, this is working. And then moving from there, Michael Hingson  32:07 yeah, so you have checkpoints along the way so that they can see that they're making progress. 32:13 Yes, exactly, yeah. Michael Hingson  32:16 And then, by doing that, they gain more confidence. Yes. But it is, it is just, it is a process, and marketing is a process. And we, we all need to really understand that. 32:34 Yes, I Sacha Awaa  32:35 completely agree, you know, but it's an exciting thing, and if clients start to stop, start, stop, to look at it as a line item, but rather an investment. They will, they will see the difference in that. Michael Hingson  32:50 Yeah, that's really the key. It's an investment, and they need to recognize that. And yeah, I'm sure that's part of what you have to teach. Yes, people take that pretty well? Sacha Awaa  33:03 Um, it's not that they take it well immediately. They have to, they have to adapt to it. And, you know, it's, it's once they see that it works, then, then they can feel comfortable about it. You know? Michael Hingson  33:19 Yeah, yes. So can you share a story where a small business applied, maybe the large business approach to branding and so on and experience growth? 33:38 Let's see that question again. Michael Hingson  33:40 Can you share a story where a small company applied a big brand approach and did see growth, Sacha Awaa  33:51 where they applied a big brand approach and they did see growth when you say brand? Are you talking about changing logos, like all that kind of stuff. Michael Hingson  34:02 Well, I don't know that's why. I was wondering if you had a story where somebody looked at a major company and they said, Well, we like what these people are doing. We're going to try to apply that to our business. And they did it with your help, and they were successful. Sacha Awaa  34:22 Um, so, like, so, as I mentioned, like, logos and stuff like that. Okay, that what you mean, like, from a brand. I just want to make sure I understand what you mean by, well, brand, Michael Hingson  34:36 I'm I'm open. That's why I wanted to get your sense of so big companies are successful for one reason or another, and so I was looking for maybe a story about a smaller company that adopted what a bigger company was doing, and found that they really were able to experience growth because of adopting whatever it was that they did. Sacha Awaa  34:59 Yes. Yes, so Well, I think that the audit is the most important part in the beginning, and it's focusing on that audit to ensure that they're in the right place for growth, and that's why we do that work, to make sure that we set them up for success, right? And that, to me, is extremely important, because if that work isn't done, then, then it can be set up to fail. You know, Michael Hingson  35:34 when you say audit, you mean what? Sacha Awaa  35:38 So I look at their their previous marketing history. I look at their mission, their vision. I really dig into who they think is their ideal customer profile. And then, lo and behold, we find out that there's a multitude of different customer profiles that they haven't even thought to look out for, you know? Michael Hingson  35:57 And so then your job is to help guide them to bring some of those other customer potentials into what they do. 36:05 Yes, exactly. Michael Hingson  36:09 So when you're helping a company develop a strong go to mention go to market strategy, what are some of the key elements that you you put in place and that you you you invoke Sacha Awaa  36:24 the key elements that I put in place, it really goes back to really doing the work on who their customer is. Because a lot of, like I said, it goes back to the beginning of what you asked me, What's the biggest mistake? The biggest mistake is that they don't really, truly uncover who they're targeting. They really, they really don't, you know, a lot of companies don't, even enterprise companies don't. Michael Hingson  36:44 So what is the process that you use to get people to recognize and put process, put procedures in place to really experience growth, so that you discover that they don't know their their customer base, for example, like they should, or the way they're they're speaking to their customer base, isn't necessarily the best way to do it. What are, what are some of the procedures and the processes that you actually put in place that help move them forward in a positive way? Yeah. Sacha Awaa  37:18 So you know, when, when we look into the audit. You know, we we really get their content in a good place. We really tighten up their mission. We tighten up their vision. We really expand on who their customer profile is. We make sure that all of their marketing tech is connected so that they can track a lead in through the funnel, from from from the lead to the final sale. And that's that's really important, you know. So that's really, that's really where we start. And then whatever we uncover from the, how should I say, from the audit, then we start to put, and every business is different. And then we really start to put implement and implementations in place to build from, and that becomes the ground up. Michael Hingson  38:09 And how, how long do you typically work with a company? They come to you and they have a problem or whatever, is there kind of any sort of average amount of time that you end up spending with them, or is it a kind of ongoing relationship that lasts a long time? Sacha Awaa  38:26 Project Based clients, and then I have clients that are sort of, you know, have been with me since day one. Marketing never stops. So as long as clients understand that, then, you know, we keep moving. It's the heartbeat of every company, right? Michael Hingson  38:47 So you continue to work with them, and you continue to create and run their marketing campaigns. Yes. How many people do you have in your company? Sacha Awaa  38:58 Um, I am a solopreneur, and I contract people depending on the clients that I bring in. So I also help with other solopreneurs. So that's, that's how I have managed to to make it work, because it will be difficult to keep people on staff if I don't have work for them, right? Yeah, right. Michael Hingson  39:16 Yeah, right. But, but you bring people in so that works out. Well, do you have customers outside the US, or is it primarily in the US? 39:28 They're global. Michael Hingson  39:29 They're global, okay, yeah, yeah, the value of video conferencing, right? 39:36 Exactly, exactly, exactly. Michael Hingson  39:40 So say the pandemic has helped in in fixing some things anyway, or enhancing some things, 39:46 I think so, Michael Hingson  39:49 yeah, I know zoom has become a lot better because of the pandemic as a video conferencing tool. Yes, it's more accessible than most. Which is which is really pretty good. 40:00 But, yes, Michael Hingson  40:03 but it's, I think that that we're, we're seeing the value of it. Do you, which brings up a question a little bit away from marketing, but how do you think that the entire working world is, is changing? Do you think that there, there are a number of companies that are recognizing more the value of hybrid work, whereas people can spend some of their time working at home, as opposed to just having to come into an office every day. Or do you think we're really falling back on just being in the office all the time? Sacha Awaa  40:38 Some people want to go back into the office. I think that they missed the point of of the hybridness of being able to, you know, to connect with people that I really give somebody the opportunity overseas, that can really support them. So I think a majority of people pre covid were maybe not as open. And I think they're, they're very much open to it now, Michael Hingson  41:05 and so you're seeing more people work in a more hybrid way, exactly, yeah, I I'm glad to hear that. I think it's, it's so important. I think that we're seeing that, that workers are happier when they they are in an environment that they're really comfortable in. And the reality is, while offices are great and there's a lot of value and people spending time with each other in the office, that doesn't work all the time or shouldn't work. Yeah, it's true, so it's nice to see some changes that that will help that, yes, exactly, does AI help all that in any way? Sacha Awaa  41:51 Oh, I mean, there, there are some things that AI can help with. But, I mean, from a connect to, it's, it's really maybe platforms that help you connect, that help you get, you know, the job done that maybe assimilate you being together, you know, and and, you know, brainstorming and so on and so forth, right, right? 42:11 So, what Michael Hingson  42:14 do you think about the people who say that AI is going to take away so many jobs? Sacha Awaa  42:19 I don't think that it's going to take away so many jobs. I think the people that focus on jumping on the bandwagon of AI and ensuring that they make their job a lot better with AI are the ones that are going to survive with AI. Yeah, yeah. Michael Hingson  42:36 We had someone on the podcast about a year ago, who pointed out that AI will never take away anyone's job. It's people that will take away jobs and they'll give to AI without finding other opportunities for the people who are potentially being displaced. But in reality, that AI still is not going to do everything that a person can do. So Sacha Awaa  43:03 you Yeah, there's going to be things that AI can never do. And I think that that is great, you know? I mean, I think people are going to look more for authenticity than, you know, focusing on what is not real, right? I think, I think, you know, people are so scared that it's going to backlash. I actually think that it's going to showcase that we, we need things. We need certain things, right? Yeah, yeah. Michael Hingson  43:44 Well, and I've talked about it here, but one of my favorite interesting things about AI is, when I first started hearing about it, I was talking to a couple of teachers who said that, well, AI is just going to make life really difficult because students are just going to let AI write their papers, and students aren't going to learn anything. And and I asked, What are you going to do about that? Well, what can we do? We we're working on programs so that we can try to figure out whether AI wrote the speech or the or the paper, or they wrote the paper. And that got me thinking, and I finally realized what a wonderful opportunity AI is providing. So you assign a paper for a class of students, and the students go off and do their papers. A lot of them may use AI to do the paper, but if you're concerned about whether they've really learned from the experience. The way to handle it is let everyone turn their papers in, then take a day and let the students in the class each have like a minute, get them up in front of the class and say, now defend your paper. You'll find out very quickly who knows what? Sacha Awaa  44:58 Yeah, it's. True, and they are saying that more people that are using AI, it's actually like hurting their brain from becoming creative, right? Michael Hingson  45:09 Well, I I use AI, but I use AI to perhaps come up with some ideas that I hadn't thought of, but I still create the article or create the paper, because the only way to do it, I think AI is great at coming up with some possibilities that maybe we didn't think of. But yeah, it still needs to be us that does it. 45:31 I completely agree. I couldn't agree more, yeah, and that works. Yeah, for sure, for sure. Michael Hingson  45:40 So when, when startups start launching and doing things, what are some of the common mistakes that they make? Sacha Awaa  45:56 They rush to get to market, and they don't do the foundational work that we chatted about, and then that can really, that can really have a major pushback on them. Michael Hingson  46:13 Are there others that you can think of? There are other things that companies ought to do that they don't Sacha Awaa  46:21 organizational, creating project plans. But it's at its core, you know? I mean, if they, if they rush to get somewhere, and it doesn't turn out to work in the end, it's because, you know, they haven't done the work to really ensure that they're in a good place before they start spending money. You know, Michael Hingson  46:47 companies need to to have leaders and visionaries. How would you define a leader? 46:54 How would I define a leader? Sacha Awaa  46:58 Well, that's a little bit of a loaded question. I would define a leader who understands that they are as strong as who they bring on to support the growth of the company and their ability to know when to take a step back, because they're the founders, and to allow whoever they brought on to help them grow. If that makes sense, it does, yeah, because a lot of the times people hire somebody and they're and they just do the work for them, but it's like, why have you hired them? You know, Michael Hingson  47:43 I think that one of the key attributes of any leader is to know when as to learn your people and know when to step back and let somebody else take the lead because they happen to have more of a talent to do a particular thing than you do 100% I think that is so crucial, because so many leaders 48:06 don't do that. Yep, I completely agree. Sacha Awaa  48:12 They don't. They don't do that at all, you know? Michael Hingson  48:15 Yeah, I you know. And there's a big difference between being a leader and being a boss. 48:22 Yes, absolutely. And Michael Hingson  48:24 I, you know, I always tell every person that I ever hired, my job is not to boss you around. You convinced me that you could do the job we're hiring you for, but my job is to use my talents to help you be more successful, and you and I need to figure out how to make that work. How do we use each other's talents to do the things that you need to be successful? 48:48 Yes, exactly. Michael Hingson  48:51 I don't think that all that many people tend to do that, and they really should. 48:56 Yes, yes. I couldn't agree more. Michael Hingson  49:01 Well, there are a lot of tools and tactics available that people can use. How do you decide to use what in a particular stage of growth or to help people move forward? Sacha Awaa  49:14 It really is just dependent on, on, on their business and their industry and that's what makes it unique to just to focus on, you know, because the same industry could, should, just could have different needs, right? So it's, it's understanding what their needs are that you then assign that to particular tools that help them with growth and so on and so forth. Michael Hingson  49:43 Yeah, that that clearly makes sense. So there's a lot of noise and lot of distractions in marketing. How do you recommend cutting through the noise and focusing on what really matters in any given situation? Um, Sacha Awaa  50:06 what really matters in any given situation? Michael Hingson  50:10 So there's, again, there's there. There's so many ways to get distracted. How do you how do you help to keep people focused on the job at hand, whatever that is to to ignore distractions and focus. Sacha Awaa  50:27 So I guess distractions can come in many different packages. So it's really understanding how those distractions are and what they mean to the company. So just depending on them on that. It's, it's, it's really offering up whether that distraction is important, you know what I'm saying, or if it is, you know, something that is just something to bypass, or if it's noise, so it's really kind of analyzing the worth of spending time and effort on it. Michael Hingson  51:05 How do you get people to get past focusing on those distractions, though? So I mean, you're right and all that you've said, but how do you get people to to recognize what they really need to do in any given situation? Um, Sacha Awaa  51:23 it's really the analysis of of throwing back data to them. So it's like, okay, so this is a distraction. What does this mean to the company? You know, how can we leverage this or not leverage this? Does it make sense, or are we wasting time focusing on think it's just reasoning, right? It's logical reasoning with any type of distraction, whether it's business or personal. Michael Hingson  51:48 Yeah, I know for me, when I worked for a company a number of years ago, I was the first person into the office, because I sold to the east coast from California. So I was in the office by six, and I had two to three hours that I could focus on doing all the phone calls and the other things that I needed to do, because it was nine o'clock on the East Coast, and I started to observe after a while, not so much for me, but when other people started to arrive, they spend time chatting and all sorts of stuff like that. And sometimes I would get interrupted, and it slowed things down. But people chatted and didn't focus as much for quite a while on whatever it is that their job responsibilities required them to do. Yeah, and of course, that's a distraction. It's an interesting distraction of just communications. But still, I never saw that. The company did a lot to get people to really focus. They did some things. They put some procedures in place, for example, where you could see how many phone calls you made in a given day. Yes, some people took that to heart, but a lot of people didn't, and the bottom line is they continue to be distracted. Sacha Awaa  53:14 Yes, it's true, but I think, I think then what, what that what that becomes, it's, it's the personal characteristic. 53:26 Yeah, they have to solve for Michael Hingson  53:30 that they didn't have to solve for. But if you were the leader of a company where you saw some people who were doing that, what would you do? How do you get them to understand, Sacha Awaa  53:44 how do I get them to understand Michael Hingson  53:46 that they need to focus? And how do you help them focus? Sacha Awaa  53:51 I think that's out of my paycheck. Hopefully they have a psychologist back Michael Hingson  53:56 to getting that degree again, right? Sacha Awaa  53:59 Yeah, you know, I mean, like, there's only so much that I can do honestly, you know, 54:06 yeah, yeah, Sacha Awaa  54:11 there really is only so much that I can do in the arena of supporting people, You know, 54:17 right, yeah. Michael Hingson  54:20 So if you encounter an overwhelmed business owner who's trying to create a clear marketing path to do something and they feel overwhelmed, what kind of advice would you give them Sacha Awaa  54:39 that it's natural to feel overwhelmed, Michael Hingson  54:44 and but, but they feel overwhelmed. How do you deal? How do you fix that again? Sacha Awaa  54:50 I mean, I'm somebody that focuses on marketing, so it would be, it would be out of my, my core scope, to be honest. You know? I mean, I just. You know, I can talk them through a certain amount of things, but like, you know, I mean, I can't really change somebody's personality, and it's either, you know, I can guide them in one direction as to, like, what is going to hurt or make or break their company. But I'm not an organizational psychologist. I think that that would be a really good question for an organizational psychologist versus a marketer, 55:21 okay, you know, yeah. Michael Hingson  55:24 Well, if people want to reach out to you and engage you in terms of your services and so on, how do they do that? Sacha Awaa  55:32 Yeah, so you can find me on LinkedIn. It is Sasha Awa. And then can you spell that S, A, C is in Charlie H A, and then the last name is a W, W, A, and my website is S A M, as in Mary G, as in George H Q, so headquarters.com Michael Hingson  55:52 so it's S A M, G, H Q, H 55:57 Q, exactly.com. Yes. Michael Hingson  56:02 And they can reach out to you through the website, and, of course, on LinkedIn and so on. 56:06 Yes, exactly. Well, we've Michael Hingson  56:09 been doing this a while, but do you have any kind of final words of wisdom and things that you want to say to the audience here to get them thinking and maybe reach out to you? Yeah, yeah. Sacha Awaa  56:20 I think, you know, marketing isn't as complicated as it's made out to be. It is. It is loud and noisy. But you know, there are, there are marketers that are here to support you on complicated and to really support your growth. So really lean on them and and and trust in the process Michael Hingson  56:46 and through that, they'll grow exactly well. Sasha Sacha, I want to thank you very much for being with us today. This has been a lot of fun, and I appreciate it, and I appreciate your time. And I urge all of you to when you're thinking about marketing and growing your business, Satya is a person who can help with that clearly. So hopefully you'll reach out. I'd love to hear from you. Love to hear your thoughts about today. Feel free to reach out to me. At Michael H i@accessibe.com that's m, I, C, H, A, E, L, H, I, at, A, C, C, E, S, S, i, b, e.com, love to hear from you and get your thoughts and for all of you and such as you as well, if you know anyone else who might ought to be a guest on our podcast, love to get introductions to people and wherever you're observing the podcast today, Please give us a five star rating. We really value your ratings. We value your thoughts and your your ratings and your opinions are what keep us going. So we really appreciate you giving us those and for you again. Sacha, I want to thank you for being here. This has been a lot of fun. So thank you. 57:58 Thank you so much. Michael. I really appreciate it. Michael Hingson  58:06 You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael hingson.com slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael hingson.com. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael hingson.com forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit www.accessibe.com . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.

In this episode: Mercedes Martinez announces her plans to retire as a full-time professional wrestler, Willow Nightingale defeats Mercedes Mone to win the AEW TBS title, and Details regarding past WWE events being moved from Peacock to NetflixKerr County Flood Relief Fund: https://cftexashillcountry.fcsuite.com/erp/donate/create/fund?funit_id=4201Support Katie: https://gofund.me/cb2cdcb5Support Eastern Kentucky: https://secure.kentucky.gov/formservices/Finance/emergencyrelief/American Red Cross: https://www.redcross.org/donate/cm/wlky32-pub.html/The Dream Center: https://www.ekdc.info/donateKCTCS Disaster Relief: https://kctcs.edu/disasterrelief.aspxUniversity of Kentucky Flood Relief: https://philanthropy.uky.edu/kentuckyfloodreliefIf you like what you hear on the podcast, consider helping me out a little bit financially at: https://www.patreon.com/jamminjon

Fear of judgment can quietly shape how you show up, even when you are capable, prepared, and driven. In this episode of Unstoppable Mindset, I talk with Carlos Garcia, an attorney, Army Reserve JAG officer, certified Army Master Resilience Trainer, and high performance coach who helps people move past fear and into purposeful action. Carlos shares his path from growing up in Simi Valley to serving as a trial defense counsel in high pressure legal settings, and how his own fear of rejection once led him to stay quiet, second guess himself, and avoid opportunities. That struggle pushed him to study resilience, neuroscience, psychology, and philosophy, and to test those lessons through intense physical and mental challenges that reshaped how he shows up under pressure. Together, we explore why fear of other people's opinions feels so powerful, how the brain exaggerates threats, and why growth requires planned exposure to discomfort. We talk about preparation versus worry, training your mind before the crisis hits, and why small wins matter more than people realize. I also share lessons from September 11 and from my book Live Like a Guide Dog, connecting mindset, preparation, and courage when it matters most. Carlos's guiding idea runs through the entire conversation. Get calm so you can think clearly. Get bold so you can act with intention. Get after it so progress actually happens. If fear of judgment, public speaking, or stepping outside your comfort zone has been holding you back, this episode offers practical insight and encouragement to move forward with confidence. Highlights: 00:58 – Learn how early success can still create fear of judgment and quiet self doubt. 06:14 – Discover why exposing yourself to discomfort breaks fear predictions that rarely come true. 08:29 – Understand how preparation builds calm before pressure ever hits. 16:28 – Learn how to use stress as energy instead of letting it trigger avoidance. 25:23 – Discover why reflection turns mistakes into growth instead of shame. 52:04 – Learn why getting calm must come before bold action and real progress. About the Guest: Carlos is an attorney, certified Army Master Resilience Trainer, Army reserve JAG officer, and high-performance coach for smart, driven people. He's spent over a decade navigating high-stakes environments, from adversarial legal settings fighting for soldiers as a trial defense counsel to the frontlines of resilience training with soldiers and leaders. It all began in 2011 in Washington, DC, where high-stress, high-judgment, and constant pressure came with the territory. But behind the business attire and confident façade was a harsh reality: a fear of rejection that kept him second-guessing, staying quiet, people-pleasing, and missing out on opportunities he knew he wanted. For years, he avoided rocking the boat, held back in meetings, and lived for external validation. The result? He was invisible in rooms where he should've been leading, stuck on a path that didn't feel like his, and missing out on the roles, relationships, and rewards he worked so hard for. Then, he decided to rewrite the script. He dove into resilience training, went deep into neuroscience, psychology, ancient philosophy, and anything that could help him (and others like me) reject the fear of, well, rejection. That journey led him to the U.S. Army Resilience program, where he got certified to teach soldiers and leaders how to face judgment, stress, and adversity head-on. It led him on a path of continuous testing and personal experimentation—at work, in ultra running, and in combat sports including Brazilian jiu jitsu and judo. And eventually, he created True Progress Lab to bring those same principles to leaders who are ready to step up. His motto: Get calm—clarity starts there. Get bold—stability fuels courage. Get after it—progress demands action. Ways to connect with Carlos**:** Website: http://trueprogresslab.com Newsletter: http://trueprogresslab.com/newsletter LinkedIn: https://www.linkedin.com/in/iamjcarlosg/ Instagram: https://www.instagram.com/trueprogresslab/ X: https://x.com/TrueProgressLab hello@trueprogresslab.com About the Host: Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog. Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards. https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/ accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/ Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset . Leave us an Apple Podcasts review Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts. Transcription Notes:

Vancouver Fire Department crews responded to a late-night apartment fire at the Alder Creek Apartments that displaced one resident and prompted assistance from the American Red Cross and the Trauma Intervention Team, with no reported injuries and the cause under investigation. https://www.clarkcountytoday.com/news/late-night-apartment-fire-displaces-one-resident-at-alder-creek-apartments/ #VancouverFire #ApartmentFire #VancouverWA #EmergencyResponse #FireInvestigation

Our retrospective on the Disney era of Doctor Who begins with the Fourteenth Doctor, the returning David Tennant. We discuss the three 60th anniversary specials The Star Beast, Wild Blue Yonder, and The Giggle. Also Discussed: Destination: Skaro (Children in Need short) Music from https://filmmusic.io "Glitter Blast" by Kevin MacLeod (https://incompetech.com) License: CC BY (http://creativecommons.org/licenses/by/4.0/) Artwork by Elizabeth Empress https://www.tumblr.com/imperialdelights All our social media links:  https://linktr.ee/rewatchingthemagic If you're able, please give blood. The American Red Cross: https://www.redcross.org/ Immigrant Legal Resource Center: http://www.ilrc.org Trans Life: http:/www.translife.org Reproductive rights are human rights. LGBTQ+ rights are human rights.

In this episode: Jim Ross responds to racism allegations made by D-Von Dudley, Official announcement regarding WWE RAW's collaboration with Stranger Things, Update regarding the botched finish of Blake Monroe vs. Thea Hail from WWE NXT, Betting odds favorites to win at this weekend's AEW Worlds End PPV event, and Brodie Lee's widow Amanda Huber reflects on the five-year anniversary of his deathKerr County Flood Relief Fund: https://cftexashillcountry.fcsuite.com/erp/donate/create/fund?funit_id=4201Support Katie: https://gofund.me/cb2cdcb5Support Eastern Kentucky: https://secure.kentucky.gov/formservices/Finance/emergencyrelief/American Red Cross: https://www.redcross.org/donate/cm/wlky32-pub.html/The Dream Center: https://www.ekdc.info/donateKCTCS Disaster Relief: https://kctcs.edu/disasterrelief.aspxUniversity of Kentucky Flood Relief: https://philanthropy.uky.edu/kentuckyfloodreliefIf you like what you hear on the podcast, consider helping me out a little bit financially at: https://www.patreon.com/jamminjon

What happens when a lifetime in broadcast news meets faith, purpose, and a desire to share hope instead of headlines? In this milestone episode of Unstoppable Mindset, I sit down with John and Val Clark, hosts of The Clark Report, to talk about life after the newsroom, marriage, service, and seeing the world through a biblical lens. John reflects on more than four decades in television news and the emotional weight of covering tragedy, while Val shares her journey as a teacher, volunteer, and financial coach helping families regain control of their money. Together, we explore retirement, resilience, faith, and why focusing on what you can control is key to living with less fear and more intention. This is a thoughtful conversation about perspective, purpose, and building an Unstoppable mindset grounded in hope. Highlights: 00:10 – Hear why John and Val shifted from reporting the news to sharing hope through a faith-based podcast. 07:38 – Learn how decades of early-morning news work shaped resilience, discipline, and perspective. 12:36 – Discover how focusing on what you can control helps reduce fear in moments of crisis. 26:04 – Learn how budgeting from a biblical perspective can help people regain financial stability. 39:19 – Hear how The Clark Report chooses topics that bring faith and hope into today's headlines. 52:36 – Understand how communication, compromise, and shared purpose strengthen marriage and teamwork. About the Guest: John and Val Blanding Clark are the producers and co-hosts of The Clark Report, a weekly faith-based podcast that looks at current headlines from a biblical perspective. John and Val have been married 39 years. They currently live in central North Carolina and have two adult children. John is a recently retired news broadcaster with more than four decades of experience. He retired last December after serving as morning news anchor for the ABC-TV station in the Raleigh-Durham area of North Carolina, a post he held for 32 years.  During his broadcasting career John covered it all: political races, weather emergencies, crime and punishment, human interest stories, and even a few celebrity interviews.  He has a Bachelor's degree in Journalism from Penn State University, and is currently pursuing a Master's in Biblical Exposition from Liberty University.  John is a native of Philadelphia. Val Blanding Clark is a native of Wilmington, North Carolina, and is a former elementary school teacher. She has a Bachelor's degree in Elementary Education from the University of North Carolina at Wilmington. Since leaving the teaching profession, Val has volunteered countless hours for various non-profits, including serving many years in PTA leadership and as a charity fundraiser.  She is also a trained Budget Coach with Crown Financial Ministries, assisting families and individuals in getting their household finances under control. In addition, Val is a longtime blogger, posting regularly online about Christian living. John and Val have both served as Sunday School teachers, Marriage Mentors, and volunteers for many church outreach projects in the community. Additionally, John has served as a church Deacon and Elder. You can check out their new podcast, The Clark Report, on YouTube and Spotify, or go to their website, TheClarkReport.com. They drop a new episode each Wednesday.  Ways to connect with John and Val**:** Webpage: TheClarkReport.com About the Host: Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog. Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards. https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/ accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/ Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset . Leave us an Apple Podcasts review Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts. Transcription Notes:

In this episode: NXT stars that performed at John Cena's retirement show are expected to be called up soon, What is being said about WWE potentially signing Danhausen in 2026, and DDP gives his thoughts on LA Knight's future within WWEKerr County Flood Relief Fund: https://cftexashillcountry.fcsuite.com/erp/donate/create/fund?funit_id=4201Support Katie: https://gofund.me/cb2cdcb5Support Eastern Kentucky: https://secure.kentucky.gov/formservices/Finance/emergencyrelief/American Red Cross: https://www.redcross.org/donate/cm/wlky32-pub.html/The Dream Center: https://www.ekdc.info/donateKCTCS Disaster Relief: https://kctcs.edu/disasterrelief.aspxUniversity of Kentucky Flood Relief: https://philanthropy.uky.edu/kentuckyfloodreliefIf you like what you hear on the podcast, consider helping me out a little bit financially at: https://www.patreon.com/jamminjon

What happens when curiosity, resilience, and storytelling collide over a lifetime of building What does it really take to build an Unstoppable career in publishing without shortcuts or hype? In this episode, I sit down with publicist Mickey Mickelson to talk about the real work behind book promotion, author branding, and long-term visibility. Mickey shares his journey from banking into publishing, how Creative Edge grew from one client to over one hundred, and why most authors misunderstand marketing, social media, and publicity. We explore why relationships matter more than bestseller lists, how authors limit themselves by staying inside their genre, and why professionalism is non-negotiable in media. This conversation is a practical look at what it takes to build trust, credibility, and an Unstoppable presence in today's publishing world. Highlights: 00:09 – Hear why relationships, not hype, sit at the core of an Unstoppable publishing career.03:56 – Learn how real-world work experience shaped a practical approach to marketing and publicity.05:33 – Discover how Creative Edge was built around connection, vision, and long-term thinking.10:29 – Understand what publicists actually look for before agreeing to represent an author.12:16 – See why traditional publishing myths still hold authors back today.16:37 – Learn why social media presence directly impacts the success of media opportunities.21:09 – Understand how authors limit themselves by focusing only on genre.27:08 – Hear why professionalism and follow-through matter more than talent alone.39:28 – Learn why books do not stop being marketable after six months.54:09 – Discover what authors can do right now to build stronger branding and visibility. About the Guest: Mickey Mikkelson is the founder of Creative Edge Publicity.  Mickey graduated from the Northern Alberta Institute of Technology with a Marketing Diploma in 1996. In 2006, he began his work in the literary and bookseller industry as the Special Events Manager for Chapters/Indigo, Canada's largest bookstore chain, in St. Albert, Alberta.   In 2015, he formed Creative Edge Publicity, an aggressive publicity firm that specializes in advocating for both the traditional and independent artist. Since founding Creative Edge, Mickey has signed some of the top talents in the literary industry, including multiple award-winning authors, New York Times and USA Today bestselling authors, and successful indie authors, many of whom have become international bestselling authors while working within the Creative Edge brand. Creative Edge was also listed at the Publicist Of The Year for 2024 by USA Global TV and works in tandem representing a number of authors with the award-winning social media and book marketing firm, Abundantly Social located in Houston TX. Ways to connect with Mickey**:** Website:  Creative Edge Publicity - Home Facebook: (19) Facebook Instagram: Instagram LinkedIn: Creative Edge | LinkedIn About the Host: Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog. Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards. https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/ accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/ Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset . Leave us an Apple Podcasts review Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts. Transcription Notes:

In this episode: Dominik Mysterio reportedly suffered a legitimate injury at this past weekend's AAA event, News regarding Chris Jericho's schedule amid WWE return rumors, Tony Khan on AEW's status with Warner Bros Discovery, and WWE's official “Top 25 Moments of 2025” list revealedKerr County Flood Relief Fund: https://cftexashillcountry.fcsuite.com/erp/donate/create/fund?funit_id=4201Support Katie: https://gofund.me/cb2cdcb5Support Eastern Kentucky: https://secure.kentucky.gov/formservices/Finance/emergencyrelief/American Red Cross: https://www.redcross.org/donate/cm/wlky32-pub.html/The Dream Center: https://www.ekdc.info/donateKCTCS Disaster Relief: https://kctcs.edu/disasterrelief.aspxUniversity of Kentucky Flood Relief: https://philanthropy.uky.edu/kentuckyfloodreliefIf you like what you hear on the podcast, consider helping me out a little bit financially at: https://www.patreon.com/jamminjon

Is The Santa Clause legally binding? We look back at this holiday favorite to find out. Also, we say goodbye to legendary actor and director, Rob Reiner. Music from https://filmmusic.io "Glitter Blast" by Kevin MacLeod (https://incompetech.com) License: CC BY (http://creativecommons.org/licenses/by/4.0/) Artwork by Viga: https://www.patreon.com/Viga All our social media links:  https://linktr.ee/rewatchingthemagic If you're able, please give blood. The American Red Cross: https://www.redcross.org/ Immigrant Legal Resource Center: http://www.ilrc.org Trans Life: http:/www.translife.org Reproductive rights are human rights. LGBTQ+ rights are human rights.

WBBM Noon Business Hour host Rob Hart sits down with Connie Esparza & Emily Alanis of the American Red Cross of Illinois to discuss blood donation during the holiday season and how the season impacts charitable donations & volunteer work.

Hawaii Matters, Hana Hou is a listen back with excerpts featuring past guests and this episode includes:Molly Schmidt, CEO of the American Red Cross, Pacific Islands Region, recognizes the works of volunteerism on a grassroots level and how it can inform an individual to do more for their community. She shares the need for everyday people to brush up on their CPR certification, take a babysitting course, and visit the Hawaii Red Cross website to discover what you excel at to be of service in your neighborhood, starting at home. Molly Schmidt speaks on the history and a few significant public figures of Hawaii Red Cross, and shares her personal experiences when working with other agencies during the 2004 Indian Ocean tsunami and the 2023 Maui Wildland Fires. Kathy With a K is your host. (original air date: September 28, 2025) "Hawaii Matters", a public service community program that airs on Sundays at 6:30 a.m. Hawaii across ⁠Pacific Media Group Oahu⁠ radio stations: ⁠KDDB 102.7 Da Bomb⁠ |⁠ KQMQ HI93⁠ | ⁠KUMU 94.7 KUMU⁠ | ⁠KPOI 105.9 The Wave⁠To be featured or for inquiries on "Hawaii Matters", please email: kathywithak@1059thewavefm.com

In this episode: Trick Williams could be called up to the WWE main roster imminently, Bobby Lashley reportedly dealing with a “significant” injury following this year's AEW Gull Gear PPV event, Various talent have reportedly been told that WWE isn't looking to hire people for the time being, and Alex Windsor says Will Ospreay's time away from wrestling “has been a struggle for him”Kerr County Flood Relief Fund: https://cftexashillcountry.fcsuite.com/erp/donate/create/fund?funit_id=4201Support Katie: https://gofund.me/cb2cdcb5Support Eastern Kentucky: https://secure.kentucky.gov/formservices/Finance/emergencyrelief/American Red Cross: https://www.redcross.org/donate/cm/wlky32-pub.html/The Dream Center: https://www.ekdc.info/donateKCTCS Disaster Relief: https://kctcs.edu/disasterrelief.aspxUniversity of Kentucky Flood Relief: https://philanthropy.uky.edu/kentuckyfloodreliefIf you like what you hear on the podcast, consider helping me out a little bit financially at: https://www.patreon.com/jamminjon

What happens when curiosity, resilience, and storytelling collide over a lifetime of building something meaningful? In this episode, I welcome Nick Francis, founder and CEO of Casual Films, for a thoughtful conversation about leadership, presence, and what it takes to keep going when the work gets heavy. Nick's journey began with a stint at BBC News and a bold 9,000-mile rally from London to Mongolia in a Mini Cooper, a spirit of adventure that still fuels how he approaches business and life today. We talk about how that early experience shaped Casual into a global branded storytelling company with studios across five continents, and what it really means to lead a creative organization at scale. Nick shares insights from growing the company internationally, expanding into Southeast Asia, and staying grounded while producing hundreds of projects each year. Along the way, we explore why emotionally resonant storytelling matters, how trust and preparation beat panic, and why presence with family, health, and purpose keeps leaders steady in uncertain times. This conversation is about building an Unstoppable life by focusing on what matters most, using creativity to connect people, and choosing clarity and resilience in a world full of noise. Highlights: 00:01:30 – Learn how early challenges shape resilience and long-term drive. 00:06:20 – Discover why focusing on your role creates calm under pressure. 00:10:50 – Learn how to protect attention in a nonstop world. 00:18:25 – Understand what global growth teaches about leadership. 00:26:00 – Learn why leading with trust changes relationships. 00:45:55 – Discover how movement and presence restore clarity. About the Guest: Nick Francis is the founder and CEO of Casual, a global production group that blends human storytelling, business know-how, and creativity turbo-charged by AI. Named the UK's number one brand video production company for five years, Casual delivers nearly 1,000 projects annually for world-class brands like Adobe, Amazon, BMW, Hilton, HSBC, and P&G. The adventurous spirit behind its first production – a 9,000-mile journey from London to Mongolia in an old Mini – continues to drive Casual's growth across offices in London, New York, LA, San Francisco, Amsterdam, Barcelona, Sydney, Singapore, Hong Kong and Greater China. Nick previously worked for BBC News and is widely recognised for his expertise in video storytelling, brand building, and corporate communications. He is the founding director of the Casual Films Academy, a charity helping young filmmakers develop skills by producing films for charitable organisations. He is also the author of ‘The New Fire: Harness the Power of Video for Your Business' and a passionate advocate for emotionally resonant, behaviorally grounded storytelling. Nick lives in San Francisco, California, with his family. Ways to connect with Nick**:** Website: https://www.casualfilms.com/ YouTube: https://www.youtube.com/@casual_global  Instagram: https://www.instagram.com/casualglobal/  Facebook: https://www.facebook.com/CasualFilms/  Nick's LinkedIn: https://www.linkedin.com/in/nickfrancisfilm/  Casual's LinkedIn: https://www.linkedin.com/company/casual-films-international/  Beyond Casual - LinkedIn Newsletter: https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=6924458968031395840 About the Host: Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog. Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards. https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/ accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/ Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset . Leave us an Apple Podcasts review Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts. Transcription Notes: Michael Hingson  00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us. Michael Hingson  01:21 Well, hello everyone. I am your host, Mike hingson, that's kind of funny. We'll talk about that in a second, but this is unstoppable mindset. And our guest today is Nick Francis, and what we're going to talk about is the fact that people used to always ask me, well, they would call me Mr. Kingston, and it took me, as I just told Nick a master's degree in physics in 10 years to realize that if I said Mike hingson, that's why they said Mr. Kingston. So was either say Mike hingson or Michael hingson. Well, Michael hingson is a lot easier to say than Mike hingson, but I don't really care Mike or Michael, as long as it's not late for dinner. Whatever works. Yeah. Well, Nick, welcome to unstoppable mindset. We're glad you're Nick Francis  02:04 here. Thanks, Mike. It's great to be here. Michael Hingson  02:08 So Nick is a marketing kind of guy. He's got a company called casual that we'll hear about. Originally from England, I believe, and now lives in San Francisco. We were talking about the weather in San Francisco, as opposed to down here in Victorville. A little bit earlier. We're going to have a heat wave today and and he doesn't have that up there, but you know, well, things, things change over time. But anyway, we're glad you're here. And thanks, Mike. Really looking forward to it. Tell us about the early Nick growing up and all that sort of stuff, just to get us started. Nick Francis  02:43 That's a good question. I grew up in London, in in Richmond, which is southwest London. It's a at the time, it wasn't anything like as kind of, it's become quite kind of shishi, I think back in the day, because it's on the west of London. The pollution from the city used to flow east and so, like all the kind of well to do people, in fact, there used to be a, there used to be a palace in Richmond. It's where Queen Elizabeth died, the first Queen Elizabeth, that is. And, yeah, you know, I grew up it was, you know, there's a lot of rugby played around there. I played rugby for my local rugby club from a very young age, and we went sailing on the south coast. It was, it was great, really. And then, you know, unfortunately, when I was 10 years old, my my dad died. He had had a very powerful job at the BBC, and then he ran the British Council, which is the overseas wing of the Arts Council, so promoting, I guess, British soft power around the world, going and opening art galleries and going to ballet in Moscow and all sorts. So he had an incredible life and worked incredibly hard. And you know, that has brought me all sorts of privileges, I think, when I was a kid. But, you know, unfortunately, age 10 that all ended. And you know, losing a parent at that age is such a sort of fundamental, kind of shaking of your foundations. You know, you when you're a kid, you feel like a, you're going to live forever, and B, the things that are happening around you are going to last forever. And so, you know, you know, my mom was amazing, of course, and, you know, and in time, I got a new stepdad, and all the rest of it. But you know, that kind of shaped a lot of my a lot of my youth, really. And, yeah, I mean, Grief is a funny thing, and it's funny the way it manifests itself as you grow. But yeah. So I grew up there. I went to school in the Midlands, near where my stepdad lived, and then University of Newcastle, which is up in the north of England, where it rains a lot. It's where it's where Newcastle Football Club is based. And you know is that is absolutely at the center of the city. So. So the city really comes alive there. And it was during that time that I discovered photography, and I wanted to be a war photographer, because I believe that was where life was lived at the kind of the real cutting edge. You know, you see the you see humanity in its in its most visceral and vivid color in terrible situations. And I kind of that seemed like an interesting thing to go to go and do. Michael Hingson  05:27 Well, what? So what did you major in in college in Newcastle? So I did Nick Francis  05:31 history and politics, and then I went did a course in television journalism, and ended up working at BBC News as a initially running on the floor. So I used to deliver the papers that you know, when you see people shuffling or not, they do it anymore, actually, because everything, everything's digital now digital, yeah, but when they were worried about the the auto cues going down, they we always had to make sure that they had the up to date script. And so I would be printing in, obviously, the, you know, because it's a three hour news show, the scripts constantly evolving, and so, you know, I was making sure they had the most up to date version in their hands. And it's, I don't know if you have spent any time around live TV Mike, but it's an incredibly humbling experience, like the power of it. You know, there's sort of two or 3 million people watching these two people who are sitting five feet in front of me, and the, you know, the sort of slightly kind of, there was an element of me that just wanted to jump in front of them and kind of go, ah. And, you know, never, ever work in live TV, ever again. But you know, anyway, I did that and ended up working as a producer, writing and developing, developing packets that would go out on the show, producing interviews and things. And, you know, I absolutely loved it. It was, it was a great time. But then I left to go and set up my company. Michael Hingson  06:56 I am amazed, even today, with with watching people on the news, and I've and I've been in a number of studios during live broadcasts and so on. But I'm amazed at how well, mostly, at least, I've been fortunate. Mostly, the people are able to read because they do have to read everything. It isn't like you're doing a lot of bad living in a studio. Obviously, if you are out with a story, out in the field, if you will, there, there may be more where you don't have a printed script to go by, but I'm amazed at the people in the studio, how much they are able to do by by reading it all completely. Nick Francis  07:37 It's, I mean, the whole experience is kind of, it's awe inspiring, really. And you know, when you first go into a Live, a live broadcast studio, and you see the complexity, and you know, they've got feeds coming in from all over the world, and you know, there's upwards of 100 people all working together to make it happen. And I remember talking to one of the directors at the time, and I was like, How on earth does this work? And he said, You know, it's simple. You everyone has a very specific job, and you know that as long as you do your bit of the job when it comes in front of you, then the show will go out. He said, where it falls over is when people start worrying about whether other people are going to are going to deliver on time or, you know, and so if you start worrying about what other people are doing, rather than just focusing on the thing you have to do, that's where it potentially falls over, Michael Hingson  08:29 which is a great object lesson anyway, to worry about and control and don't worry about the rest Nick Francis  08:36 for sure. Yeah, yeah, for sure. You know, it's almost a lesson for life. I mean, sorry, it is a lesson for life, and Michael Hingson  08:43 it's something that I talk a lot about in dealing with the World Trade Center and so on, and because it was a message I received, but I've been really preaching that for a long time. Don't worry about what you can't control, because all you're going to do is create fear and drive yourself Nick Francis  08:58 crazy, completely, completely. You know. You know what is it? Give me the, give me this. Give me the strength to change the things I can. Give me the give me the ability to let the things that I can't change slide but and the wisdom to know the difference. I'm absolutely mangling that, that saying, but, yeah, it's, it's true, you know. And I think, you know, it's so easy for us to in this kind of modern world where everything's so media, and we're constantly served up things that, you know, shock us, sadness, enrage us, you know, just to be able to step back and say, actually, you know what? These are things I can't really change. I'd have to just let them wash over me. Yeah, and just focus on the things that you really can change. Michael Hingson  09:46 It's okay to be aware of things, but you've got to separate the things you can control from the things that you can and we, unfortunately aren't taught that. Our parents don't teach us that because they were never taught it, and it's something. That, just as you say, slides by, and it's so unfortunate, because it helps to create such a level of fear about so many things in our in our psyche and in our world that we really shouldn't have to do Nick Francis  10:13 completely well. I think, you know, obviously, but you know, we've, we've spent hundreds, if not millions of years evolving to become humans, and then, you know, actually being aware of things beyond our own village has only been an evolution of the last, you know what, five, 600 years, yeah. And so we are just absolutely, fundamentally not able to cope with a world of such incredible stimulus that we live in now. Michael Hingson  10:43 Yeah, and it's only getting worse with all the social media, with all the different things that are happening and of course, and we're only working to develop more and more things to inundate us with more and more kinds of inputs. It's really unfortunate we just don't learn to separate ourselves very easily from all of that. Nick Francis  11:04 Yeah, well, you know, it's so interesting when you look at the development of VR headsets, and, you know, are we going to have, like, lenses in our eyes that kind of enable us to see computer screens while we're just walking down the road, you know? And you look at that and you think, well, actually, just a cell phone. I mean, cell phones are going to be gone fairly soon. I would imagine, you know, as a format, it's not something that's going to abide but the idea that we're going to create technology that's going to be more, that's going to take us away from being in the moment more rather than less, is kind of terrifying. Because, I would say already, even with, you know, the most basic technology that we have now, which is, you know, mind bending, compared to where we were even 20 years ago, you know, to think that we're only going to become more immersive is, you know, we really, really as a species, have to work out how we are going to be far better at stepping away from this stuff. And I, you know, I do, I wonder, with AI and technology whether there is, you know, there's a real backlash coming of people who do want to just unplug, yeah, Michael Hingson  12:13 well, it'll be interesting to see, and I hope that people will learn to do it. I know when I started hearing about AI, and one of the first things I heard was how kids would use it to write their papers, and it was a horrible thing, and they were trying to figure out ways so that teachers could tell us something was written by AI, as opposed to a student. And I almost immediately developed this opinion, no, let AI write the papers for students, but when the students turn in their paper, then take a day to in your class where you have every student come up and defend their paper, see who really knows it, you know. And what a great teaching opportunity and teaching moment to to get students also to learn to do public speaking and other things a little bit more than they do, but we haven't. That hasn't caught on, but I continue to preach it. Nick Francis  13:08 I think that's really smart, you know, as like aI exists, and I think to to pretend somehow that, you know, we can work without it is, you know, it's, it's, it's, yeah, I mean, it's like, well, saying, you know, we're just going to go back to Word processors or typewriters, which, you know, in which it weirdly, in their own time, people looked at and said, this is, you know, these, these are going to completely rot our minds. In fact, yeah, I think Plato said that was very against writing, because he believed it would mean no one could remember anything after that, you know. So it's, you know, it's just, it's an endless, endless evolution. But I think, you know, we have to work out how we incorporate into it, into our education system, for sure. Michael Hingson  13:57 Well, I remember being in in college and studying physics and so on. And one of the things that we were constantly told is, on tests, you can't bring calculators in, can't use calculators in class. Well, why not? Well, because you could cheat with that. Well, the reality is that the smart physicists realized that it's all about really learning the concepts more than the numbers. And yeah, that's great to to know how to do the math. But the the real issue is, do you know the physics, not just the math completely? Nick Francis  14:34 Yeah. And then how you know? How are the challenges that are being set such that you know, they really test your ability to use the calculator effectively, right? So how you know? How are you lifting the bar? And in a way, I think that's kind of what we have to do, what we have to do now, Michael Hingson  14:50 agreed, agreed. So you were in the news business and so on, and then, as you said, you left to start your own company. Why did you decide to do that? Nick Francis  14:59 Well, a friend of. Ryan and I from University had always talked about doing this rally from London to Mongolia. So, and you do it in an old car that you sort of look at, and you go, well, that's a bit rubbish. It has to have under a one liter engine. So it's tiny, it's cheap. The idea is it breaks down you have an adventure. And it was something we kind of talked about in passing and decided that would be a good thing to do. And then over time, you know, we started sending off. We you know, we applied, and then we started sending off for visas and things. And then before we knew it, we were like, gosh, so it looks like we're actually going to do this thing. But by then, you know, my job at the BBC was really taking off. And so I said, you know, let's do this, but let's make a documentary of it. So long story short, we ended up making a series of diary films for Expedia, which we uploaded onto their website. It was, you know, we were kind of pitching this around about 2005 we kind of did it in 2006 so it was kind of, you know, nobody had really heard of YouTube. The idea of making videos to go online was kind of unheard of because, you know, broadband was just kind of getting sorry. It wasn't unheard of, but it was, it was very, it was a very nascent industry. And so, yeah, we went and drove 9000 miles over five weeks. We spent a week sitting in various different repair yards and kind of break his yards in everywhere from Turkey to Siberia. And when we came back, it became clear that the internet was opening up as this incredible medium for video, and video is such a powerful way to share emotion with a dispersed audience. You know, not that I would have necessarily talked about it in that in those terms back then, but it really seemed like, you know, every every web page, every piece of corporate content, could have a video aspect to it. And so we came back and had a few fits and starts and did some, I mean, we, you know, we made a series of hotel videos where we were paid 50 quid a day to go and film hotels. And it was hot and it was hard work. And anyway, it was rough. But over time, you know, we started to win some more lucrative work. And, you know, really, the company grew from there. We won some awards, which helped us to kind of make a bit of a name for ourselves. And this was, there's been a real explosion in technology, kind of shortly after when we did this. So digital SLRs, so, you know, old kind of SLR cameras, you know, turned into digital cameras, which could then start to shoot video. And so it, there was a real explosion in high quality video produced by very small teams of people using the latest technology creatively. And that just felt like a good kind of kick off point for our business. But we just kind of because we got in in kind of 2006 we just sort of beat a wave that kind of started with digital SLRs, and then was kind of absolutely exploded when video cell phones came on the market, video smartphones. And yeah, you know, because we had these awards and we had some kind of fairly blue chip clients from a relatively early, early stage, we were able to grow the company. We then expanded to the US in kind of 2011 20 between 2011 2014 and then we were working with a lot of the big tech companies in California, so it felt like we should maybe kind of really invest in that. And so I moved out here with some of our team in 2018 at the beginning of 2018 and I've been here ever since, wow. Michael Hingson  18:44 So what is it? What was it like starting a business here, or bringing the business here, as opposed to what it was in England? Nick Francis  18:53 It's really interesting, because the creatively the UK is so strong, you know, like so many, you know, from the Beatles to Led Zeppelin to the Rolling Stones to, you know, and then on through, like all the kind of, you know, film and TV, you know, Brits are very good at kind of Creating, like, high level creative, but not necessarily always the best at kind of monetizing it, you know. I mean, some of those obviously have been fantastic successes, right? And so I think in the UK, we we take a lot longer over getting, getting to, like, the perfect creative output, whereas the US is far more focused on, you know, okay, we need this to to perform a task, and frankly, if we get it 80% done, then we're good, right? And so I think a lot of creative businesses in the UK look at the US and they go, gosh. Firstly, the streets are paved with gold. Like the commercial opportunity seems incredible, but actually creating. Tracking it is incredibly difficult, and I think it's because we sort of see the outputs in the wrong way. I think they're just the energy and the dynamism of the US economy is just, it's kind of awe inspiring. But you know, so many businesses try to expand here and kind of fall over themselves. And I think the number one thing is just, you have to have a founder who's willing to move to the US. Because I think Churchill said that we're two two countries divided by the same language. And I never fully understood what that meant until I moved here. I think what it what he really means by that is that we're so culturally different in the US versus the UK. And I think lots of Brits look at America and think, Well, you know, it's just the same. It's just a bit kind of bigger and a bit Brasher, you know, and it and actually, I think if people in the US spoke a completely different language, we would approach it as a different culture, which would then help us to understand it better. Yeah. So, yeah. I mean, it's been, it's been the most fabulous adventure to move here and to, you know, it's, it's hard sometimes, and California is a long way from home, but the energy and the optimism and the entrepreneurialism of it, coupled with just the natural beauty is just staggering. So we've made some of our closest friends in California, it's been absolutely fantastic. And across the US, it's been a fantastic adventure for us and our family. Michael Hingson  21:30 Yeah, I've had the opportunity to travel all over the US, and I hear negative comments about one place or another, like West Virginia, people eat nothing but fried food and all that. But the reality is, if you really take an overall look at it, the country has so much to offer, and I have yet to find a place that I didn't enjoy going to, and people I never enjoyed meeting, I really enjoy all of that, and it's great to meet people, and it's great to experience so much of this country. And I've taken that same posture to other places. I finally got to visit England last October, for the first time. You mentioned rugby earlier, the first time I was exposed to rugby was when I traveled to New Zealand in 2003 and found it pretty fascinating. And then also, I was listening to some rugby, rugby, rugby broadcast, and I tuned across the radio and suddenly found a cricket game that was a little bit slow for me. Yeah, cricket to be it's slow. Nick Francis  22:41 Yeah, fair enough. It's funny. Actually, we know what you're saying about travel. Like one of the amazing things about our Well, I kind of learned two sort of quite fundamentally philosophical things, I think, you know, or things about the about humans and the human condition. Firstly, like, you know, traveling across, you know, we left from London. We, like, drove down. We went through Belgium and France and Poland and Slovenia, Slovakia, Slovenia, like, all the way down Bulgaria, across Turkey into Georgia and Azerbaijan and across the Caspian Sea, and through Turkmenistan, Uzbekistan, Kyrgyzstan, Kazakhstan, into Russia, and then down into Mongolia. When we finished, we were due north of Jakarta, right? So we drove, we drove a third of the way around the world. And the two things that taught me were, firstly that human people are good. You know, everywhere we went, people would invite us in to have meals, or they'd like fix our car for not unit for free. I mean, people were so kind everywhere we went. Yeah. And the other thing was, just, when we get on a plane and you fly from here to or you fly from London, say to we, frankly, you fly from London to Turkey, it feels unbelievably different. You know, you fly from London to China, and it's, you know, complete different culture. But what our journey towards us, because we drove, was that, you know, while we might not like to admit it, we're actually quite, you know, Brits are quite similar to the French, and the French actually are quite similar to the Belgians, and Belgians quite similar to the Germans. And, you know, and all the way through, actually, like we just saw a sort of slowly changing gradient of all the different cultures. And it really, you know, we are just one people, you know. So as much as we might feel that, you know, we're all we're all different, actually, when you see it, when you when you do a drive like that, you really, you really get to see how slowly the cultures shift and change. Another thing that's quite funny, actually, was just like, everywhere we went, we would be like, you know, we're driving to Turkey. They'd be like, Oh, God, you just drove through Bulgaria, you know, how is like, everything on your car not been stolen, you know, they're so dodgy that you Bulgarians are so dodgy. And then, you know, we'd get drive through the country, and they'd be like, you know, oh, you're going into Georgia, you know, gosh, what you go. Make, make sure everything's tied down on your car. They're so dodgy. And then you get into Georgia, and they're like, Oh my God, you've just very driven through Turkey this, like, everyone sort of had these, like, weird, yeah, kind of perceptions of their neighbors. And it was all nonsense, yeah, you know. Michael Hingson  25:15 And the reality is that, as you pointed out, people are good, you know, I think, I think politicians are the ones who so often mess it up for everyone, just because they've got agendas. And unfortunately, they teach everyone else to be suspicious of of each other, because, oh, this person clearly has a hidden agenda when it normally isn't necessarily true at all. Nick Francis  25:42 No, no, no, certainly not in my experience, anyway, not in my experience. But, you know, well, oh, go ahead. No, no. It's just, you know, it's, it is. It's, it is weird the way that happens, you know, well, they say, you know, if, if politicians fought wars rather than, rather than our young men and women, then there'd be a lot less of them. Yeah, so Well, Michael Hingson  26:06 there would be, well as I tell people, you know, I I've learned a lot from working with eight guy dogs and my wife's service dog, who we had for, oh, gosh, 14 years almost, and one of the things that I tell people is I absolutely do believe what people say, that dogs love unconditionally, unless they're just totally traumatized by something, but they don't trust unconditionally. The difference between dogs and people is that dogs are more open to trust because we've taught ourselves and have been taught by others, that everyone has their own hidden agenda. So we don't trust. We're not open to trust, which is so unfortunate because it affects the psyche of so many people in such a negative way. We get too suspicious of people, so it's a lot harder to earn trust. Nick Francis  27:02 Yeah, I mean, I've, I don't know, you know, like I've been, I've been very fortunate in my life, and I kind of always try to be, you know, open and trusting. And frankly, you know, I think if you're open and trusting with people, in my experience, you kind of, it comes back to you, you know, and maybe kind of looking for the best in everyone. You know, there are times where that's not ideal, but you know, I think you know, in the overwhelming majority of cases, you know, actually, you know, you treat people right? And you know what goes what goes around, comes around, absolutely. Michael Hingson  27:35 And I think that's so very true. There are some people who just are going to be different than that, but I think for the most part, if you show that you're open to trust people will want to trust you, as long as you're also willing to trust Nick Francis  27:51 them completely. Yeah, completely. Michael Hingson  27:54 So I think that that's the big thing we have to deal with. And I don't know, I hope that we, we will learn it. But I think that politicians are really the most guilty about teaching us. Why not to trust but that too, hopefully, will be something we deal with. Nick Francis  28:12 I think, you know, I think we have to, you know, it's, it's one of the tragedies of our age, I think, is that the, you know, we spent the 20th century, thinking that sex was the kind of ultimate sales tool. And then it took algorithms to for us to realize that actually anger and resentment are the most powerful sales tools, which is, you know, it's a it's something which, in time, we will work out, right? And I think the problem is that, at the minute, these tech businesses are in such insane ascendancy, and they're so wealthy that it's very hard to regulate them. And I think in time, what will happen is, you know, they'll start to lose some of that luster and some of that insane scale and that power, and then, you know, then regulation will come in. But you know whether or not, we'll see maybe, hopefully our civilization will still be around to see that. Michael Hingson  29:04 No, there is that, or maybe the Vulcans will show up and show us a better way. But you know, Nick Francis  29:11 oh, you know, I'm, I'm kind of endlessly optimistic. I think, you know, we are. We're building towards a very positive future. I think so. Yeah, it's just, you know, get always bumps along the way, yeah. Michael Hingson  29:24 So you named your company casual. Why did you do that? Or how did that come about? Nick Francis  29:30 It's a slightly weird name for something, you know, we work with, kind of, you know, global blue chip businesses. And, you know, casual is kind of the last thing that you would want to associate with, a, with a, with any kind of services business that works in that sphere. I think, you know, we, the completely honest answer is that the journalism course I did was television, current affairs journalism, so it's called TV cadge, and so we, when we made a film for a local charity as part of that course. Course, we were asked to name our company, and we just said, well, cash, cash casual, casual films. So we called it casual films. And then when my friend and I set the company up, kind of formally, to do the Mongol Rally, we, you know, we had this name, you know, the company, the film that we'd made for the charity, had gone down really well. It had been played at BAFTA in London. And so we thought, well, you know, we should just, you know, hang on to that name. And it didn't, you know, at the time, it didn't really seem too much of an issue. It was only funny. It was coming to the US, where I think people are a bit more literal, and they were a bit like, well, casual. Like, why casual, you know. And I remember being on a shoot once. And, you know, obviously, kind of some filmmakers can be a little casual themselves, not necessarily in the work, but in the way they present themselves, right? And I remember sitting down, we were interviewing this CEO, and he said, who, you know, who are you? Oh, we're casual films. He's like, Oh, is that why that guy's got ripped jeans? Is it? And I just thought, Damn, you know, we really left ourselves open to that. There was also, there was a time one of our early competitors was called Agile films. And so, you know, I remember talking to one of our clients who said, you know, it's casual, you know, when I have to put together a little document to say, you know, which, which supplier we should choose, and when I lay it on my boss's desk, and one says casual films, and one says agile films, it's like those guys are landing the first punch. But anyway, we, you know, we, what we say now is like, you know, we take a complex process and make it casual. You know, filmmaking, particularly for like, large, complex organizations where you've got lots of different stakeholders, can be very complicated. And so, yeah, we sort of say, you know, we'll take a lot of that stress off, off our clients. So that's kind of the rationale, you know, that we've arrived with, arrived at having spoken to lots of our clients about the role that we play for them. So, you know, there's a kind of positive spin on it, I guess, but I don't know. I don't know whether I'd necessarily call it casual again. I don't know if I'm supposed to say that or not, but, oh, Michael Hingson  32:00 it's unique, you know? So, yeah, I think there's a lot of merit to it. It's a unique name, and it interests people. I know, for me, one of the things that I do is I have a way of doing this. I put all of my business cards in Braille, so the printed business cards have Braille on them, right? Same thing. It's unique completely. Nick Francis  32:22 And you listen, you know what look your name is an empty box that you fill with your identity. They say, right? And casual is actually, it's something we've grown into. And you know it's we've been going for nearly 20 years. In fact, funny enough for the end of this year is the 20th anniversary of that first film we made for the for the charity. And then next summer will be our 20th anniversary, which is, you know, it's, it's both been incredibly short and incredibly long, you know, I think, like any kind of experience in life, and it's been some of the hardest kind of times of my entire life, and some of the best as well. So, you know, it's, it is what it is, but you know, casual is who we are, right? I would never check, you know? I'd never change it. Michael Hingson  33:09 Now, no, of course not, yeah. So is the actual name casual films, or just casual? Nick Francis  33:13 So it was casual films, but then everyone calls us casual anyway, and I think, like as an organization, we probably need to be a bit more agnostic about the outcome. Michael Hingson  33:22 Well, the reason I asked, in part was, is there really any filming going on anymore? Nick Francis  33:28 Well, that's a very that's a very good question. But have we actually ever made a celluloid film? And I think the answer is probably no. We used to, back in the day, we used to make, like, super eight films, which were films, I think, you know, video, you know, ultimately, if you're going to be really pedantic about it, it's like, well, video is a digital, digital delivery. And so basically, every film we make is, is a video. But there is a certain cachet to the you know, because our films are loved and crafted, you know, for good or ill, you know, I think to call them, you know, they are films because, because of the, you know, the care that's put into them. But it's not, it's, it's not celluloid. No, that's okay, yeah, well, Michael Hingson  34:16 and I know that, like with vinyl records, there is a lot of work being done to preserve and capture what's on cellular film. And so there's a lot of work that I'm sure that's being done to digitize a lot of the old films. And when you do that, then you can also go back and remaster and hopefully in a positive way, and I'm not sure if that always happens, but in a positive way, enhance them Nick Francis  34:44 completely, completely and, you know, it's, you know, it's interesting talking about, like, you know, people wanting to step back. You know, obviously vinyl is having an absolute as having a moment right now. In fact, I just, I just bought a new stylist for my for my record. Play yesterday. It sounded incredible as a joy. This gave me the sound quality of this new style. It's fantastic. You know, beyond that, you know, running a company, you know, we're in nine offices all over the world. We produce nearly 1000 projects a year. So, you know, it's a company. It's an incredibly complicated company. It's a very fun and exciting company. I love the fact that we make these beautifully creative films. But, you know, it's a bit, I wouldn't say it's like, I don't know, you don't get many MBAs coming out of business school saying, hey, I want to set up a video production company. But, you know, it's been, it's been wonderful, but it's also been stressful. And so, you know, I've, I've always been interested in pottery and ceramics and making stuff with my hands. When I was a kid, I used to make jewelry, and I used to go and sell it in nightclubs, which is kind of weird, but, you know, it paid for my beers. And then whatever works, I say kid. I was 18. I was, I was of age, but of age in the UK anyway. But now, you know, over the last few 18 months or so, I've started make, doing my own ceramics. So, you know, I make vases and and pictures and kind of all sorts of stuff out of clay. And it's just, it's just to be to unplug and just to go and, you know, make things with mud with your hands. It's just the most unbelievably kind of grounding experience. Michael Hingson  36:26 Yeah, I hear you, yeah. One of the things that I like to do is, and I don't get to do it as much as I would like, but I am involved with organizations like the radio enthusiasts of Puget Sound, which, every year, does recreations of old radio shows. And so we get the scripts we we we have several blind people who are involved in we actually go off and recreate some of the old shows, which is really a lot of fun, Nick Francis  36:54 I bet, yeah, yeah, sort of you know that connection to the past is, is, yeah, it's great radio. Radio is amazing. Michael Hingson  37:03 Anyway, what we have to do is to train some of the people who have not had exposure to old radio. We need to train them as to how to really use their voices to convey like the people who performed in radio, whatever they're doing, because too many people don't really necessarily know how to do that well. And it is, it is something that we're going to work on trying to find ways to get people really trained. And one of the ways, of course, is you got to listen to the old show. So one of the things we're getting more and more people to do when we do recreations is to go back and listen to the original show. Well, they say, Well, but, but that's just the way they did it. That's not necessarily the way it should be done. And the response is, no, that's not really true. The way they did it sounded natural, and the way you are doing it doesn't and there's reality that you need to really learn how to to use your voice to convey well, and the only way to do it is to listen to the experts who did it. Nick Francis  38:06 Yeah, well, it's, you know, it's amazing. The, you know, when the BBC was founded, all the news readers and anyone who appeared on on the radio to to present or perform, had to wear like black tie, like a tuxedo, because it was, you know, they're broadcasting to the nation, so they had to, you know, they had to be dressed appropriately, right, which is kind of amazing. And, you know, it's interesting how you know, when you, when you change your dress, when you change the way you're sitting, it does completely change the way that you project yourself, yeah, Michael Hingson  38:43 it makes sense, yeah, well, and I always enjoyed some of the old BBC radio shows, like the Goon Show, and completely some of those are so much fun. Nick Francis  38:54 Oh, great, yeah, I don't think they were wearing tuxedo. It's tuxedos. They would Michael Hingson  38:59 have been embarrassed. Yeah, right, right. Can you imagine Peter Sellers in a in a tux? It just isn't going to happen. Nick Francis  39:06 No, right, right. But yeah, no, it's so powerful. You know, they say radio is better than TV because the pictures are better. Michael Hingson  39:15 I agree. Yeah, sure, yeah. Well, you know, I I don't think this is quite the way he said it, but Fred Allen, the old radio comedian, once said they call television the new medium, because that's as good as it's ever going Nick Francis  39:28 to get. Yeah, right, right, yeah. Michael Hingson  39:32 I think there's truth to it. Whether that's exactly the way he said it or not, there's truth to that, yeah, but there's also a lot of good stuff on TV, so it's okay. Nick Francis  39:41 Well, it's so interesting. Because, you know, when you look at the it's never been more easy to create your own content, yeah, and so, you know, and like, in a way, TV, you know, he's not wrong in that, because it suddenly opened up this, this huge medium for people just to just create. Right? And, you know, and I think, like so many people, create without thinking, and, you know, and certainly in our kind of, in the in the world that we're living in now with AI production, making production so much more accessible, actually taking the time as a human being just to really think about, you know, who are the audience, what are the things that are going to what are going to kind of resonate with them? You know? Actually, I think one of the risks with AI, and not just AI, but just like production being so accessible, is that you can kind of shoot first and kind of think about it afterwards, and, you know, and that's never good. That's always going to be medium. It's medium at best, frankly. Yeah, so yeah, to create really great stuff takes time, you know, yeah, to think about it. Yeah, for sure, yeah. Michael Hingson  40:50 Well, you know, our podcast is called unstoppable mindset. What do you think that unstoppable mindset really means to you as a practical thing and not just a buzzword. Because so many people talk about the kinds of buzzwords I hear all the time are amazing. That's unstoppable, but it's really a lot more than a buzzword. It goes back to what you think, I think. But what do you think? Nick Francis  41:15 I think it's something that is is buried deep inside you. You know, I'd say the simple answer is, is just resilience. You know, it's, it's been rough. I write anyone running a small business or a medium sized business at the minute, you know, there's been some tough times over the last, kind of 1824, months or so. And, you know, I was talking to a friend of mine who she sold out of her business. And she's like, you know, how are things? I was like, you know, it's, it's, it's tough, you know, we're getting through it, you know, we're changing a lot of things, you know, we're like, we're definitely making the business better, but it's hard. And she's like, Listen, you know, when three years before I sold my company, I was at rock bottom. It was, I genuinely thought it was so stressful. I was crushed by it, but I just kept going. And she's just like, just keep going. And the only difference between success and failure is that resilience and just getting up every day and you just keep, keep throwing stuff at the wall, keep trying new things, keep working and trying to be better. I think, you know, it's funny when you look at entrepreneurs, I'm a member of a mentoring group, and I hope I'm not talking out of school here, but you know, there's 15 entrepreneurs, you know, varying sizes of business, doing all sorts, you know, across all sorts of different industries. And if you sat on the wall, if you were fly on the wall, and you sit and look at these people on a kind of week, month to month basis, and they all present on how their businesses are going. You go, this is this being an entrepreneur does not look like a uniformly fun thing, you know, the sort of the stress and just, you know, people crying and stuff, and you're like, gosh, you know, it's so it's, it's, it's hard, and yet, you know, it's people just keep coming back to it. And yet, I think it's because of that struggle that you have to kind of have something in built in you, that you're sort of, you're there to prove something. And I, you know, I've thought a lot about this, and I wonder whether, kind of, the death of my father at such a young age kind of gave me this incredible fire to seek His affirmation, you know. And unfortunately, obviously, the tragedy of that is like, you know, the one person who would never give me affirmation is my dad. And yet, you know, I get up every day, you know, to have early morning calls with the UK or with Singapore or wherever. And you know, you just just keep on, keeping on. And I think that's probably what and knowing I will never quit, you know, like, even from the earliest days of casual, when we were just, like a couple of people, and we were just, you know, kids doing our very best, I always knew the company was going to be a success act. Like, just a core belief that I was like, this is going to work. This is going to be a success. I didn't necessarily know what that success would look like. I just but I did know that, like, whatever it took, we would map, we'd map our way towards that figure it out. We'd figure it out. And I think, you know, there's probably something unstoppable. I don't know, I don't want to sound immodest, but I think there's probably something in that that you're just like, I am just gonna keep keep on, keeping on. Michael Hingson  44:22 Do you think that resilience and unstoppability are things that can be taught, or is it just something that's built into you, and either you have it or you don't? Nick Francis  44:31 I think it's something that probably, it's definitely something that can be learned, for sure, you know. And there are obviously ways that it can there's obviously ways it can be taught. You know, I was, I spent some time in the reserve, like the Army Reserve in the UK, and I just, you know, a lot of that is about teaching you just how much further you can go. I think what it taught me was it was so. So hard. I mean, honestly, some of the stuff we did in our training was, like, you know, it's just raining and raining and raining and, like, because all your kits soaking wet is weighs twice what it did before, and you just, you know, sleeping maybe, you know, an hour or two a night, and, you know, and there wasn't even anyone shooting at us, right? So, you know, like the worst bit wasn't even happening. But like, and like, in a sense, I think, you know, that's what they're trying to do, that, you know, they say, you know, train hard and fight easy. But I remember sort of sitting there, and I was just exhausted, and I just genuinely, I was just thought, you know, what if they tell me to go now, I just, I can't. I literally, I can't, I can't do it. Can't do it. And then they're like, right, lads, put your packs on. Let's go and just put your pack on. Off you go, you know, like, this sort of, the idea of not, like, I was never going to quit, just never, never, ever, you know, and like I'd physically, if I physically, like, literally, my physical being couldn't stand up, you know, I then that was be, that would be, you know, if I was kind of, like literally incapacitated. And I think what that taught me actually, was that, you know, you have what you believe you can do, like you have your sort of, you have your sort of physical envelope, but like that is only a third or a quarter of what you can actually achieve, right, you know. And I think what that, what the that kind of training is about, and you know, you can do it in marathon training. You can do it in all sorts of different, you know, even, frankly, meditate. You know, you train your mind to meditate for, you know, an hour, 90 minutes plus. You know, you're still doing the same. You know, there's a, there's an elasticity within your brain where you can teach yourself that your envelope is so much larger. Yeah. So, yeah, you know, like, is casual going to be a success? Like, I'm good, you know, I'm literally, I won't I won't stop until it is Michael Hingson  46:52 right, and then why stop? Exactly, exactly you continue to progress and move forward. Well, you know, when everything feels uncertain, whether it's the markets or whatever, what do you do or what's your process for finding clarity? Nick Francis  47:10 I think a lot of it is in having structured time away. I say structured. You build it into your calendar, but like, but it's unstructured. So, you know, I take a lot of solace in being physically fit. You know, I think if you're, if you feel physically fit, then you feel mentally far more able to deal with things. I certainly when I'm if I'm unfit and if I've been working too much and I haven't been finding the time to exercise. You know, I feel like the problems we have to face just loom so much larger. So, you know, I, I'll book out. I, you know, I work with a fan. I'm lucky enough to have a fantastic assistant who, you know, we book in my my exercise for each week, and it's almost the first thing that goes in the calendar. I do that because I can't be the business my my I can't be the leader my business requires. And it finally happened. It was a few years ago I kind of, like, the whole thing just got really big on me, and it just, you know, and I'm kind of, like, being crushed by it. And I just thought, you know what? Like, I can't, I can't fit other people's face mask, without my face mask being fit, fitted first. Like, in order to be the business my business, I keep saying that to be the lead in my business requires I have to be physically fit. So I have to look after myself first. And so consequently, like, you know, your exercise shouldn't be something just get squeezed in when you find when you have time, because, you know, if you've got family and you know, other things happening, like, you know, just will be squeezed out. So anyway, that goes in. First, I'll go for a bike ride on a Friday afternoon, you know, I'll often listen to a business book and just kind of process things. And it's amazing how often, you know, I'll just go for a run and, like, these things that have been kind of nagging away in the back of my mind, just suddenly I find clarity in them. So I try to exercise, like, five times a week. I mean, that's obviously more than most people can can manage, but you know that that really helps. And then kind of things, like the ceramics is very useful. And then, you know, I'm lucky. I think it's also just so important just to appreciate the things that you already have. You know, I think one of the most important lessons I learned last year was this idea that, you know, here is the only there. You know, everyone's working towards this kind of, like, big, you know, it's like, oh, you know, when I get to there, then everything's going to be okay, you know. And actually, you know, if you think about like, you know, and what did you want to achieve when you left college? Like, what was the salary band that you want? That you wanted to achieve? Right? A lot of people, you know, by the time you hit 4050, you've blown way through that, right? And yet you're still chasing the receding Summit, yeah, you know. And so actually, like, wherever we're trying to head to, we're already there, because once you get there, there's going to be another there that you're trying to. Head to right? So, so, you know, it's just taking a moment to be like, you know, God, I'm so lucky to have what I have. And, you know, I'm living in, we're living in the good old days, like right now, right? Michael Hingson  50:11 And the reality is that we're doing the same things and having the same discussions, to a large degree, that people did 50, 100 200 years ago. As you pointed out earlier, the fact is that we're, we're just having the same discussions about whether this works, or whether that works, or anything else. But it's all the same, Nick Francis  50:33 right, you know. And you kind of think, oh, you know, if I just, just, like, you know, if we just open up these new offices, or if we can just, you know, I think, like, look, if I, if I'd looked at casual when we started it as it is now, I would have just been like, absolute. My mind would have exploded, right? You know, if you look at what we've achieved, and yet, I kind of, you know, it's quite hard sometimes to look at it and just be like, Oh yeah, but we're only just starting. Like, there's so much more to go. I can see so much further work, that we need so many more things, that we need to do, so many more things that we could do. And actually, you know, they say, you know, I'm lucky enough to have two healthy, wonderful little girls. And you know, I think a lot of bread winners Look at, look at love being provision, and the idea that, you know, you have to be there to provide for them. And actually, the the truest form of love is presence, right? And just being there for them, and like, you know, not being distracted and kind of putting putting things aside, you know, not jumping on your emails or your Slack messages or whatever first thing in the morning, you know. And I, you know, I'm not. I'm guilty, like, I'm not, you know, I'm not one of these people who have this kind of crazy kind of morning routine where, like, you know, I'm incredibly disciplined about that because, you know, and I should be more. But like, you know, this stuff, one of the, one of the things about having a 24 hour business with people working all over the world is there's always things that I need to respond to. There's always kind of interesting things happening. And so just like making sure that I catch myself every so often to be like, I'm just going to be here now and I'm going to be with them, and I'm going to listen to what they're saying, and I'm going to respond appropriately, and, you know, I'm going to play a game with them, or whatever. That's true love. You know? Michael Hingson  52:14 Well, there's a lot of merit to the whole concept of unplugging and taking time and living in the moment. One of the things that we talked about in my book live like a guide dog, that we published last year, and it's all about lessons I've learned about leadership and teamwork and preparedness from eight guide dogs and my wife's service dog. One of the things that I learned along the way is the whole concept of living in the moment when I was in the World Trade Center with my fifth guide dog, Roselle. We got home, and I was going to take her outside to go visit the bathroom, but as soon as I took the harness off, she shot off, grabbed her favorite tug bone and started playing tug of war with my retired guide dog. Asked the veterinarians about him the next day, the people at Guide Dogs for the Blind, and they said, Well, did anything threaten her? And I said, No. And they said, there's your answer. The reality is, dogs live in the moment when it was over. It was over. And yeah, right lesson to learn. Nick Francis  53:15 I mean, amazing, absolutely amazing. You must have taken a lot of strength from that. Michael Hingson  53:20 Oh, I think it was, it was great. It, you know, I can look back at my life and look at so many things that have happened, things that I did. I never thought that I would become a public speaker, but I learned in so many ways the art of speaking and being relaxed at speaking in a in a public setting, that when suddenly I was confronted with the opportunity to do it, it just seemed like the natural thing to do. Nick Francis  53:46 Yeah, it's funny, because I think isn't public speaking the number one fear. It is. It's the most fit. It's the most feared thing for the most people. Michael Hingson  53:57 And the reality is going back to something that we talked about before. The reality is, audiences want you to succeed, unless you're a jerk and you project that, audiences want to hear what you have to say. They want you to be successful. There's really nothing to be afraid of but, but you're right. It is the number one fear, and I've never understood that. I mean, I guess I can intellectually understand it, but internally, I don't. The first time I was asked to speak after the World Trade Center attacks, a pastor called me up and he said, we're going to we're going to have a service outside for all the people who we lost in New Jersey and and that we would like you to come and speak. Take a few minutes. And I said, Sure. And then I asked him, How many people many people were going to be at the service? He said, 6000 that was, that was my first speech. Nick Francis  54:49 Yeah, wow. But it didn't bother me, you know, no, I bet Michael Hingson  54:54 you do the best you can, and you try to improve, and so on. But, but it is true that so many people. Are public speaking, and there's no reason to what Nick Francis  55:03 did that whole experience teach you? Michael Hingson  55:06 Well, one of the things that taught me was, don't worry about the things that you can't control. It also taught me that, in reality, any of us can be confronted with unexpected things at any time, and the question is, how well do we prepare to deal with it? So for me, for example, and it took me years after September 11 to recognize this, but one of the things that that happened when the building was hit, and Neither I, nor anyone on my side of the building really knew what happened. People say all the time, well, you didn't know because you couldn't see it. Well, excuse me, it hit 18 floors above us on the other side of the building. And the last time I checked X ray vision was fictitious, so nobody knew. But did the building shake? Oh, it tipped. Because tall buildings like that are flexible. And if you go to any tall building, in reality, they're made to buffet in wind storms and so on, and in fact, they're made to possibly be struck by an airplane, although no one ever expected that somebody would deliberately take a fully loaded jet aircraft and crash it into a tower, because it wasn't the plane hitting the tower as such that destroyed both of them. It was the exploding jet fuel that destroyed so much more infrastructure caused the buildings to collapse. But in reality, for me, I had done a lot of preparation ahead of time, not even thinking that there would be an emergency, but thinking about I need to really know all I can about the building, because I've got to be the leader of my office, and I should know all of that. I should know what to do in an emergency. I should know how to take people to lunch and where to go and all that. And by learning all of that, as I learned many and discovered many years later, it created a mindset that kicked in when the World Trade Center was struck, and in fact, we didn't know until after both towers had collapsed, and I called my wife. We I talked with her just before we evacuated, and the media hadn't even gotten the story yet, but I never got a chance to talk with her until after both buildings had collapsed, and then I was able to get through and she's the first one that told us how the two buildings had been hit by hijacked aircraft. But the mindset had kicked in that said, You know what to do, do it and that. And again, I didn't really think about that until much later, but that's something that is a lesson we all could learn. We shouldn't rely on just watching signs to know what to do, no to go in an emergency. We should really know it, because the knowledge, rather than just having information, the true intellectual knowledge that we internalize, makes such a big difference. Nick Francis  57:46 Do you think it was the fact that you were blind that made you so much more keen to know the way out that kind of that really helped you to understand that at the time? Michael Hingson  57:56 Well, what I think is being blind and growing up in an environment where so many things could be unexpected, for me, it was important to know so, for example, when I would go somewhere to meet a customer, I would spend time, ahead of time, learning how to get around, learning how to get to where they were and and learning what what the process was, because we didn't have Google Maps and we didn't have all the intellectual and and technological things that we have today. Well intellectual we did with the technology we didn't have. So today it's easier, but still, I want to know what to do. I want to really have the answers, and then I can can more easily and more effectively deal with what I need to deal with and react. So I'm sure that blindness played a part in all of that, because if I hadn't learned how to do the things that I did and know the things that I knew, then it would have been a totally different ball game, and so sure, I'm sure, I'm certain that blindness had something to do with it, but I also know that, that the fact is, what I learned is the same kinds of things that everyone should learn, and we shouldn't rely on just the signs, because what if the building were full of smoke, then what would you do? Right? And I've had examples of that since I was at a safety council meeting once where there was somebody from an electric company in Missouri who said, you know, we've wondered for years, what do we do if there's a fire in the generator room, in the basement, In the generator room, how do people get out? And he and I actually worked on it, and they developed a way where people could have a path that they could follow with their feet to get them out. But the but the reality is that what people first need to learn is eyesight is not the only game in town. Yeah, right. Mean, it's so important to really learn that, but people, people don't, and we take too many things for granted, which is, which is really so unfortunate, because we really should do a li

In this episode: All of the details on John Cena smiling when he tapped out of his final match from this past weekendKerr County Flood Relief Fund: https://cftexashillcountry.fcsuite.com/erp/donate/create/fund?funit_id=4201Support Katie: https://gofund.me/cb2cdcb5Support Eastern Kentucky: https://secure.kentucky.gov/formservices/Finance/emergencyrelief/American Red Cross: https://www.redcross.org/donate/cm/wlky32-pub.html/The Dream Center: https://www.ekdc.info/donateKCTCS Disaster Relief: https://kctcs.edu/disasterrelief.aspxUniversity of Kentucky Flood Relief: https://philanthropy.uky.edu/kentuckyfloodreliefIf you like what you hear on the podcast, consider helping me out a little bit financially at: https://www.patreon.com/jamminjon

In this episode: All of the details on the NXT Women's North American Title change from last night, and Gunther addresses fans that are upset about John Cena “giving up” in WWE retirement matchKerr County Flood Relief Fund: https://cftexashillcountry.fcsuite.com/erp/donate/create/fund?funit_id=4201Support Katie: https://gofund.me/cb2cdcb5Support Eastern Kentucky: https://secure.kentucky.gov/formservices/Finance/emergencyrelief/American Red Cross: https://www.redcross.org/donate/cm/wlky32-pub.html/The Dream Center: https://www.ekdc.info/donateKCTCS Disaster Relief: https://kctcs.edu/disasterrelief.aspxUniversity of Kentucky Flood Relief: https://philanthropy.uky.edu/kentuckyfloodreliefIf you like what you hear on the podcast, consider helping me out a little bit financially at: https://www.patreon.com/jamminjon

In this episode: Mick Foley announces that he is parting ways with WWE due to company's alliance with Trump, How WWE reportedly felt about the NXT performances at Saturday Night's Main Event, Austin Theory officially revealed as the mystery masked man during WWE RAW, Penta pulled from his scheduled tag team match with Rey Fenix due to shoulder injury, and Randy Orton issues statement following John Cena's WWE retirement matchKerr County Flood Relief Fund: https://cftexashillcountry.fcsuite.com/erp/donate/create/fund?funit_id=4201Support Katie: https://gofund.me/cb2cdcb5Support Eastern Kentucky: https://secure.kentucky.gov/formservices/Finance/emergencyrelief/American Red Cross: https://www.redcross.org/donate/cm/wlky32-pub.html/The Dream Center: https://www.ekdc.info/donateKCTCS Disaster Relief: https://kctcs.edu/disasterrelief.aspxUniversity of Kentucky Flood Relief: https://philanthropy.uky.edu/kentuckyfloodreliefIf you like what you hear on the podcast, consider helping me out a little bit financially at: https://www.patreon.com/jamminjon

Delegate Joe Statler, R, Monongalia, 77, on education issues and the upcoming legislative session Jason Keeling from the Allegheny Highlands Chapterof the American Red Cross on the Give the Gift of Life Blood Drive at the CMA Church in Morgantown. 

What happens when your voice is built through visuals, not volume? In this Unstoppable Mindset episode, I talk with photographer and storyteller Mobeen Ansari about growing up with hearing loss, learning speech with support from his family and the John Tracy Center, and using technology to stay connected in real time. We also explore how his art became a bridge across culture and faith, from documenting religious minorities in Pakistan to chronicling everyday heroes, and why he feels urgency to photograph climate change before more communities, heritage sites, and ways of life are lost. You'll hear how purpose grows when you share your story in a way that helps others feel less alone, and why Mobeen believes one story can become a blueprint for someone else to navigate their own challenge. Highlights: 00:03:54 - Learn how early family support can shape confidence, communication, and independence for life. 00:08:31 - Discover how deciding when to capture a moment can define your values as a storyteller. 00:15:14 - Learn practical ways to stay fully present in conversations when hearing is a daily challenge. 00:23:24 - See how unexpected role models can redefine what living fully looks like at any stage of life. 00:39:15 - Understand how visual storytelling can cross cultural and faith boundaries without words. 00:46:38 - Learn why documenting climate change now matters before stories, places, and communities disappear. About the Guest: Mobeen Ansari is a photographer, filmmaker and artist from Islamabad, Pakistan. Having a background in fine arts, he picked up the camera during high school and photographed his surroundings and friends- a path that motivated him to be a pictorial historian. His journey as a photographer and artist is deeply linked to a challenge that he had faced since after his birth.  Three weeks after he was born, Mobeen was diagnosed with hearing loss due to meningitis, and this challenge has inspired him to observe people more visually, which eventually led him to being an artist. He does advocacy for people with hearing loss.  Mobeen's work focuses on his home country of Pakistan and its people, promoting a diverse & poetic image of his country through his photos & films. As a photojournalist he focuses on human interest stories and has extensively worked on topics of climate change, global health and migration. Mobeen has published three photography books. His first one, ‘Dharkan: The Heartbeat of a Nation', features portraits of iconic people of Pakistan from all walks of life. His second book, called ‘White in the Flag' is based on the lives & festivities of religious minorities in Pakistan. Both these books have had two volumes published over the years. His third book is called ‘Miraas' which is also about iconic people of Pakistan and follows ‘Dharkan' as a sequel. Mobeen has also made two silent movies; 'Hellhole' is a black and white short film, based on the life of a sanitation worker, and ‘Lady of the Emerald Scarf' is based on the life of Aziza, a carpet maker in Guilmit in Northern Pakistan. He has exhibited in Pakistan & around the world, namely in UK, Italy, China Iraq, & across the US and UAE. His photographs have been displayed in many famous places as well, including Times Square in New York City. Mobeen is also a recipient of the Swedish Red Cross Journalism prize for his photography on the story of FIFA World Cup football manufacture in Sialkot. Ways to connect with Mobeen**:** www.mobeenansari.com Facebook: www.facebook.com/mobeenart  Linkedin: https://www.linkedin.com/in/mobeenansari/ Instagram: @mobeenansariphoto X: @Mobeen_Ansari About the Host: Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog. Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards. https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/ accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/ Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset . Leave us an Apple Podcasts review Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts. Transcription Notes: Michael Hingson  00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us. Michael Hingson  01:20 Well, hi everyone, and welcome to another episode of unstoppable mindset. I am your host. Michael Hingson, we're really glad that you are here, and today we are going to talk to Mobeen Ansari, and Mobeen is in Islamabad. I believe you're still in Islamabad, aren't you? There we go. I am, yeah. And so, so he is 12 hours ahead of where we are. So it is four in the afternoon here, and I can't believe it, but he's up at four in the morning where he is actually I get up around the same time most mornings, but I go to bed earlier than he does. Anyway. We're really glad that he is here. He is a photographer, he speaks he's a journalist in so many ways, and we're going to talk about all of that as we go forward. Mobin also is profoundly hard of hearing. Uses hearing aids. He was diagnosed as being hard of hearing when he was three weeks old. So I'm sure we're going to talk about that a little bit near the beginning, so we'll go ahead and start. So mo bean, I want to welcome you to unstoppable mindset. We're really glad that you're here. Mobeen Ansari  02:32 It's a pleasure to be here, and I'm honored to plan your show. Thank you so much. Michael Hingson  02:37 Well, thank you very much, and I'm glad that we're able to make this work, and I should explain that he is able to read what is going on the screen. I use a program called otter to transcribe when necessary, whatever I and other people in a meeting, or in this case, in a podcast, are saying, and well being is able to read all of that. So that's one of the ways, and one of the reasons that we get to do this in real time. So it's really kind of cool, and I'm really excited by that. Well, let's go ahead and move forward. Why don't you tell us a little about the early Beau beam growing up? And obviously that starts, that's where your adventure starts in a lot of ways. So why don't you tell us about you growing up and all that. Mobeen Ansari  03:22 So I'm glad you mentioned the captions part, because, you know, that has been really, really revolutionary. That has been quite a lifesaver, be it, you know, Netflix, be it anywhere I go into your life, I read captions like there's an app on my phone that I use for real life competitions, and that's where I, you know, get everything. That's where technology is pretty cool. So I do that because of my hearing does, as you mentioned, when I was three weeks old, I had severe meningitis due to it, had lost hearing in both my ear and so when my hearing loss were diagnosed, it was, you know, around the time we didn't have resources, the technology that we do today. Michael Hingson  04:15 When was that? What year was that about? Mobeen Ansari  04:19 1986 okay, sorry, 1987 so yeah, so they figured that I had locked my hearing at three weeks of age, but didn't properly diagnose it until I think I was three months old. So yeah, then January was my diagnosis, okay. Michael Hingson  04:44 And so how did you how did you function, how did you do things when you were, when you were a young child? Because at that point was kind of well, much before you could use a hearing aid and learn to speak and so on. So what? Mobeen Ansari  05:00 You do. So my parents would have a better memory of that than I would, but I would say that they were, you know, extra hard. They went an extra mile. I mean, I would say, you know, 100 extra mile. My mother learned to be a peace therapist, and my father. He learned to be he learned how to read audiogram, to learn the audiology, familiarize himself with hearing a technology with an engineer support. My parents work around me. David went to a lot of doctors, obviously, I was a very difficult child, but I think that actually laid the foundation in me becoming an artist. Because, you know, today, the hearing is it fits right into my ear so you cannot see it, basically because my hair is longer. But back then, hearing aids used to be almost like on a harness, and you to be full of quiet, so you would actually stick out like a sore thumb. So, you know, obviously you stand out in a crowd. So I would be very conscious, and I would often, you know, get asked what this is. So I would say, this is a radio but for most part of my childhood, I was very introverted, but I absolutely love art. My grandmother's for the painter, and she was also photographer, as well as my grandfather, the hobbyist photographer, and you know, seeing them create all of the visuals in different ways, I was inspired, and I would tell my stories in form of sketching or making modified action figures. And photography was something I picked up way later on in high school, when the first digital camera had just come out, and I finally started in a really interacting with the world. Michael Hingson  07:13 So early on you you drew because you didn't really use the camera yet. And I think it's very interesting how much your parents worked to make sure they could really help you. As you said, Your mother was a speech you became a speech therapist, and your father learned about the technologies and so on. So when did you start using hearing aids? That's Mobeen Ansari  07:42 a good question. I think I probably started using it when I was two years old. Okay, yeah, yeah, that's gonna start using it, but then, you know, I think I'll probably have to ask my parents capacity, but a moment, Mobeen Ansari  08:08 you know, go ahead, I think they worked around me. They really improvised on the situation. They learned at the went along, and I think I learned speech gradually. Did a lot of, you know, technical know, how about this? But I would also have to credit John Troy clinic in Los Angeles, because, you know, back then, there was no mobile phone, there were no emails, but my mother would put in touch with John Troy center in LA and they would send a lot of material back and forth for many years, and they would provide a guidance. They would provide her a lot of articles, a lot of details on how to help me learn speech. A lot of visuals were involved. And because of the emphasis on visuals, I think that kind of pushed me further to become an artist, because I would speak more, but with just so to Michael Hingson  09:25 say so, it was sort of a natural progression for you, at least it seemed that way to you, to start using art as a way to communicate, as opposed as opposed to talking. Mobeen Ansari  09:39 Yeah, absolutely, you know, so I would like pass forward a little bit to my high school. You know, I was always a very shy child up until, you know, my early teens, and the first camera had just come out, this was like 2001 2002 at. It. That's when my dad got one, and I would take that to school today. You know, everyone has a smartphone back then, if you had a camera, you're pretty cool. And that is what. I started taking pictures of my friends. I started taking pictures of my teachers, of landscapes around me. And I would even capture, you know, funniest of things, like my friend getting late for school, and one day, a friend of mine got into a fight because somebody stole his girlfriend, or something like that happened, you know, that was a long time ago, and he lost the fight, and he turned off into the world court to cry, and he was just sort of, you're trying to hide all his vulnerability. I happened to be in the same place as him, and I had my camera, and I was like, should I capture this moment, or should I let this permit go? And well, I decided to capture it, and that is when human emotion truly started to fascinate me. So I was born in a very old city. I live in the capital of Islamabad right now, but I was born in the city of travel to be and that is home to lots of old, you know, heritage sites, lots of old places, lots of old, interesting scenes. And you know, that always inspired you, that always makes you feel alive. And I guess all of these things came together. And, you know, I really got into the art of picture storytelling. And by the end of my high school graduation, everybody was given an award. The certificate that I was given was, it was called pictorial historian, and that is what inspired me to really document everything. Document my country. Document is people, document landscape. In fact, that award it actually has in my studio right now been there for, you know, over 21 years, but it inspired me luck to this day. Michael Hingson  12:20 So going back to the story you just told, did you tell your friend that you took pictures of him when he was crying? Mobeen Ansari  12:32 Eventually, yes, I would not talk. You're familiar with the content back then, but the Catholic friend, I know so I mean, you know everyone, you're all kids, so yeah, very, yeah, that was a very normal circumstance. But yeah, you know, Michael Hingson  12:52 how did he react when you told him, Mobeen Ansari  12:56 Oh, he was fine. It's pretty cool about it, okay, but I should probably touch base with him. I haven't spoken to him for many years that Yeah, Michael Hingson  13:08 well, but as long as Yeah, but obviously you were, you were good friends, and you were able to continue that. So that's, that's pretty cool. So you, your hearing aids were also probably pretty large and pretty clunky as well, weren't they? Mobeen Ansari  13:26 Yeah, they were. But you know, with time my hearing aid became smaller. Oh sure. So hearing aid model that I'm wearing right now that kind of started coming in place from 1995 1995 96 onwards. But you know, like, even today, it's called like BDE behind the ear, hearing it even today, I still wear the large format because my hearing loss is more it's on the profound side, right? Just like if I take my hearing, it off. I cannot hear but that's a great thing, because if I don't want to listen to anybody, right, and I can sleep peacefully at night. Michael Hingson  14:21 Have you ever used bone conduction headphones or earphones? Mobeen Ansari  14:30 But I have actually used something I forgot what is called, but these are very specific kind of ear bone that get plugged into your hearing it. So once you plug into that, you cannot hear anything else. But it discontinued that. So now they use Bluetooth. Michael Hingson  14:49 Well, bone conduction headphones are, are, are devices that, rather than projecting the audio into your ear, they actually. Be projected straight into the bone and bypassing most of the ear. And I know a number of people have found them to be useful, like, if you want to listen to music and so on, or listen to audio, you can connect them. There are Bluetooth versions, and then there are cable versions, but the sound doesn't go into your ear. It goes into the bone, which is why they call it bone conduction. Mobeen Ansari  15:26 Okay, that's interesting, I think. Michael Hingson  15:29 And some of them do work with hearing aids as well. Mobeen Ansari  15:34 Okay, yeah, I think I've experienced that when they do the audio can test they put, like at the back of your head or something? Michael Hingson  15:43 Yeah, the the most common one, at least in the United States, and I suspect most places, is made by a company called aftershocks. I think it's spelled A, F, T, E, R, S, H, O, k, s, but something to think about. Anyway. So you went through high school mostly were, were your student colleagues and friends, and maybe not always friends? Were they pretty tolerant of the fact that you were a little bit different than they were. Did you ever have major problems with people? Mobeen Ansari  16:22 You know, I've actually had a great support system, and for most part, I actually had a lot of amazing friends from college who are still my, you know, friend to the dead, sorry, from school. I'm actually closer to my friend from school than I am two friends of college difficulties. You know, if you're different, you'll always be prone to people who sort of are not sure how to navigate that, or just want, you know, sort of test things out. So to say, so it wasn't without his problems, but for most part of it's surprisingly, surprisingly, I've had a great support system, but, you know, the biggest challenge was actually not being able to understand conversation. So I'm going to go a bit back and forth on the timeline here. You know, if so, in 2021, I had something known as menus disease. Menier disease is something, it's an irregular infection that arises from stress, and what happens is that you're hearing it drops and it is replaced by drinking and bathing and all sorts of real according to my experience, it affects those with hearing loss much more than it affects those with regular, normal hearing. It's almost like tinnitus on steroids. That is how I would type it. And I've had about three occurrences of that, either going to stress or being around loud situations and noises, and that is where it became so challenging that it became difficult to hear, even with hearing it or lip reading. So that is why I use a transcriber app wherever I go, and that been a lifesaver, you know. So I believe that every time I have evolved to life, every time I have grown up, I've been able to better understand people to like at the last, you know, four years I've been using this application to now, I think I'm catching up on all the nuances of conversation that I've missed. Right if I would talk to you five years ago, I would probably understand 40% of what you're saying. I would understand it by reading your lips or your body language or ask you to write or take something for me, but now with this app, I'm able to actually get to 99% of the conversation. So I think with time, people have actually become more tired and more accepting, and now there is more awareness. I think, awareness, right? Michael Hingson  19:24 Well, yeah, I was gonna say it's been an only like the last four years or so, that a lot of this has become very doable in real time, and I think also AI has helped the process. But do you find that the apps and the other technologies, like what we use here, do you find that occasionally it does make mistakes, or do you not even see that very much at all? Mobeen Ansari  19:55 You know it does make mistakes, and the biggest problem is when there is no data, when there is no. Wide network, or if it runs out of battery, you know, because now I kind of almost 24/7 so my battery just integrate that very fast. And also because, you know, if I travel in remote regions of Pakistan, because I'm a photographer, my job to travel to all of these places, all of these hidden corners. So I need to have conversation, especially in those places. And if that ad didn't work there, then we have a problem. Yeah, that is when it's problem. Sometimes, depending on accidents, it doesn't pick up everything. So, you know, sometimes that happens, but I think technology is improving. Michael Hingson  20:50 Let me ask the question. Let me ask the question this way. Certainly we're speaking essentially from two different parts of the world. When you hear, when you hear or see me speak, because you're you're able to read the transcriptions. I'm assuming it's pretty accurate. What is it like when you're speaking? Does the system that we're using here understand you well as in addition to understanding me? Mobeen Ansari  21:18 Well, yes, I think it does so like, you know, I just occasionally look down to see if it's catching up on everything. Yeah, on that note, I ought to try and improve my speech over time. I used to speak very fast. I used to mumble a lot, and so now I become more mindful of it, hopefully during covid. You know, during covid, a lot of podcasts started coming out, and I had my own actually, so I would, like brought myself back. I would look at this recording, and I would see what kind of mistakes I'm making. So I'm not sure if transcription pick up everything I'm saying, but I do try and improve myself, just like the next chapter of my life where I'm trying to improve my speech, my enunciation Michael Hingson  22:16 Well, and that's why I was was asking, it must be a great help to you to be able to look at your speaking through the eyes of the Translate. Well, not translation, but through the eyes of the speech program, so you're able to see what it's doing. And as you said, you can use it to practice. You can use it to improve your speech. Probably it is true that slowing down speech helps the system understand it better as well. Yeah, yeah. So that makes sense. Well, when you were growing up, your parents clearly were very supportive. Did they really encourage you to do whatever you wanted to do? Do they have any preconceived notions of what kind of work you should do when you grew up? Or do they really leave it to you and and say we're going to support you with whatever you do? Mobeen Ansari  23:21 Oh, they were supportive. And whatever I wanted to do, they were very supportive in what my brother had gone to do I had to enter brothers. So they were engineers. And you know what my my parents were always, always, you know, very encouraging of whatever period we wanted to follow. So I get the a lot of credit goes to my my parents, also, because they even put their very distinct fields. They actually had a great understanding of arts and photography, especially my dad, and that really helped me have conversations. You know, when I was younger to have a better understanding of art. You know, because my grandmother used to paint a lot, and because she did photography. When she migrated from India to Pakistan in 1947 she took, like, really, really powerful pictures. And I think that instilled a lot of this in me as well. I've had a great support that way. Michael Hingson  24:26 Yeah, so your grandmother helps as well. Mobeen Ansari  24:32 Oh yeah, oh yeah. She did very, very ahead of her time. She's very cool, and she made really large scale painting. So she was an example of always making the best of life, no matter where you are, no matter how old you are. She actually practiced a Kibana in the 80s. So that was pretty cool. So, you know. Yeah, she played a major part in my life. Michael Hingson  25:05 When did you start learning English? Because that I won't say it was a harder challenge for you. Was a different challenge, but clearly, I assume you learned originally Pakistani and so on. But how did you go about learning English? Mobeen Ansari  25:23 Oh, so I learned about the languages when I started speech. So I mean to be split the languages of Urdu. You are, be you. So I started learning about my mother tongue and English at the same time. You know, basically both languages at work to both ran in parallel, but other today, I have to speak a bit of Italian and a few other regional languages of Pakistan so and in my school. I don't know why, but we had French as a subject, but now I've completely forgotten French at Yeah, this kind of, it kind of helped a lot. It's pretty cool, very interesting. But yeah, I mean, I love to speak English. Just when I learned speech, what Michael Hingson  26:19 did you major in when you went to college? Mobeen Ansari  26:24 So I majored in painting. I went to National College of Arts, and I did my bachelor's in fine arts, and I did my majors in painting, and I did my minor in printmaking and sculpture. So my background was always rooted in fine arts. Photography was something that ran in parallel until I decided that photography was the ultimate medium that I absolutely love doing that became kind of the voice of my heart or a medium of oppression and tougher and bone today for Michael Hingson  27:11 did they even have a major in photography when you went to college? Mobeen Ansari  27:17 No, photography was something that I learned, you know, as a hobby, because I learned that during school, and I was self taught. One of my uncles is a globally renowned photographer. So he also taught me, you know, the art of lighting. He also taught me on how to interact with people, on how to set up appointments. He taught me so many things. So you could say that being a painter helped me become a better photographer. Being a photographer helped me become a better painter. So both went hand in hand report co existed. Yeah, so photography is something that I don't exactly have a degree in, but something that I learned because I'm more of an art photographer. I'm more of an artist than I am a photographer, Michael Hingson  28:17 okay, but you're using photography as kind of the main vehicle to display or project your art, absolutely. Mobeen Ansari  28:30 So what I try to do is I still try to incorporate painting into my photography, meaning I try to use the kind of lighting that you see in painting all of these subtle colors that Rembrandt of Caravaggio use, so I tried to sort of incorporate that. And anytime I press my photograph, I don't print it on paper, I print it on canvas. There's a paint really element to it, so so that my photo don't come up as a challenge, or just photos bottles or commercial in nature, but that they look like painting. And I think I have probably achieved that to a degree, because a lot of people asked me, Do you know, like, Okay, how much I did painting for and create painting. So I think you know, whatever my objective was, I think I'm probably just, you know, I'm getting there. Probably that's what my aim is. So you have a photography my main objective with the main voice that I use, and it has helped me tell stories of my homeland. It has helped me to tell stories of my life. It has helped me tell stories of people around Michael Hingson  29:49 me, but you're but what you do is as I understand you, you're, you may take pictures. You may capture the images. With a camera, but then you put them on canvas. Mobeen Ansari  30:05 Yeah, I just every time I have an exhibition or a display pictures which are present in my room right now, I always print them on Canvas, because when you print them on Canvas, the colors become more richer, right, Michael Hingson  30:22 more mentally. But what? But what you're doing, but what you're putting on Canvas are the pictures that you've taken with your camera. Mobeen Ansari  30:31 Oh, yeah, yeah, okay. But occasionally, occasionally, I tried to do something like I would print my photos on Canvas, and then I would try to paint on them. It's something that I've been experimenting with, but I'm not directly quite there yet. Conceptually, let's see in the future when these two things make properly. But now photographs? Michael Hingson  31:02 Yeah, it's a big challenge. I i can imagine that it would be a challenge to try to be able to print them on cameras and then canvas, and then do some painting, because it is two different media, but in a sense, but it will be interesting to see if you're able to be successful with that in the future. What would you say? It's easier today, though, to to print your pictures on Canvas, because you're able to do it from digital photographs, as opposed to what you must have needed to do, oh, 20 years ago and so on, where you had film and you had negatives and so on, and printing them like you do today was a whole different thing to do. Mobeen Ansari  31:50 Oh yeah, it's same to think good yesterday, somebody asked me if I do photography on an analog camera, and I have a lot of them, like lots and lots of them, I still have a lot of black and white film, but the problem is, nobody could develop them. I don't have that room. So otherwise I would do that very often. Otherwise I have a few functional cameras that tend to it. I'm consciously just thinking of reviving that. Let's see what happens to it. So I think it's become very difficult. You know also, because Pakistan has a small community of photographers, so the last person who everybody would go to for developing the film or making sure that the analog cameras became functional. He unfortunately passed away a few years ago, so I'm sort of trying to find somebody who can help me do this. It's a very fascinating process, but I haven't done any analog film camera photography for the last 15 years now, definitely a different ball game with, you know, typical cameras, yeah, the pattern, you could just take 36 pictures, and today you can just, you know, take 300 and do all sorts of trial and error. But I tried, you know, I think I'm a bit of a purist when it comes to photography, so I kind of try and make sure that I get the shots at the very first photograph, you know, because that's how my dad trained me on analog cameras, because back then, you couldn't see how the pictures are going to turn out until you printed them. So every time my dad took a picture, he would spend maybe two or three minutes on the setting, and he would really make the person in front of him wait a long time. And then you need to work on shutter speed or the aperture or the ISO, and once you would take that picture is perfect, no need to anything to it, Michael Hingson  34:09 but, but transposing it, but, but transferring it to from an analog picture back then to Canvas must have been a lot more of a challenge than it is today. Mobeen Ansari  34:24 No back then, working canvas printing. Canvas printing was something that I guess I just started discovering from 2014 onwards. So it would like during that this is laid up, Michael Hingson  34:38 but you were still able to do it because you just substituted Canvas for the the typical photographic paper that you normally would use is what I hear you say, Mobeen Ansari  34:50 Oh yeah, Canvas printing was something that I figured out much later on, right? Michael Hingson  34:59 Um. But you were still able to do it with some analog pictures until digital cameras really came into existence. Or did you always use it with a digital camera? Mobeen Ansari  35:11 So I basically, when I started off, I started with the handle camera. And obviously, you know, back in the 90s, if somebody asked you to take a picture, or we have to take a picture of something, you just had the analog camera at hand. Yeah. And my grandparents, my dad, they all had, you know, analog cameras. Some of it, I still have it Michael Hingson  35:36 with me, but were you able to do canvas painting from the analog cameras? No, yeah, that's what I was wondering. Mobeen Ansari  35:43 No, I haven't tried, yeah, but I think must have been possible, but I've only tried Canvas printing in the digital real. Michael Hingson  35:53 Do you are you finding other people do the same thing? Are there? Are there a number of people that do canvas painting? Mobeen Ansari  36:02 I lot of them do. I think it's not very common because it's very expensive to print it on canvas. Yeah, because you know, once you once you test again, but you don't know how it's going to turn out. A lot of images, they turn out very rough. The pictures trade, and if can, with print, expose to the camera, sometimes, sorry, the canvas print exposed to the sun, then there's the risk of a lot of fading that can happen. So there's a lot of risk involved. Obviously, printing is a lot better now. It can withstand exposure to heat and sun, but Canvas printing is not as common as you know, matte paper printing, non reflective, matte paper. Some photographers do. It depends on what kind of images you want to get out? Yeah, what's your budget is, and what kind of field you're hoping to get out of it. My aim is very specific, because I aim to make it very Painterly. That's my objective with the canvas. Michael Hingson  37:17 Yeah, you want them to look like paintings? Mobeen Ansari  37:21 Yeah? Yeah, absolutely, Michael Hingson  37:23 which, which? I understand it's, it is a fascinating thing. I hadn't really heard of the whole idea of canvas painting with photograph or photography before, but it sounds really fascinating to to have that Yeah, and it makes you a unique kind of person when you do that, but if it works, and you're able to make it work, that's really a pretty cool thing to do. So you have you you've done both painting and photography and well, and sculpting as well. What made you really decide, what was the turning point that made you decide to to go to photography is kind of your main way of capturing images. Mobeen Ansari  38:12 So it was with high school, because I was still studying, you know, art as a subject back then, but I was still consistently doing that. And then, like earlier, I mentioned to you that my school gave me an award called pictorial historian. That is what inspired me to follow this girl. That is what set me on this path. That is what made me find this whole purpose of capturing history. You know, Pakistan is home to a lot of rich cultures, rich landscapes, incredible heritage sites. And I think that's when I became fascinated. Because, you know, so many Pakistanis have these incredible stories of resilience entrepreneurship, and they have incredible faces, and, you know, so I guess that what made me want to capture it really. So I think, yeah, it was in high school, and then eventually in college, because, you know, port and school and college, I would be asked to take pictures of events. I'll be asked to take pictures of things around me. Where I went to college, it was surrounded by all kinds of, you know, old temples and churches and old houses and very old streets. So that, really, you know, always kept me inspired. So I get over time. I think it's just always been there in my heart. I decided to really, really go for it during college. Well. Michael Hingson  40:00 But you've, you've done pretty well with it. Needless to say, which is, which is really exciting and which is certainly very rewarding. Have you? Have you done any pictures that have really been famous, that that people regard as exceptionally well done? Mobeen Ansari  40:22 I Yes, obviously, that's it for the audience to decide. But right, I understand, yeah, I mean, but judging from my path exhibitions, and judging from system media, there have been quite a few, including the monitor out of just last week, I went to this abandoned railway station, which was on a British colonial time, abandoned now, but that became a very, very successful photograph. I was pretty surprised to see the feedback. But yes, in my career, they have been about, maybe about 10 to 15 picture that really, really stood out or transcended barriers. Because coming out is about transcending barriers. Art is about transcending barriers, whether it is cultural or political, anything right if a person entered a part of the world views a portrait that I've taken in Pakistan, and define the connection with the subject. My mission is accomplished, because that's what I would love to do through art, to connect the world through art, through art and in the absence of verbal communication. I would like for this to be a visual communication to show where I'm coming from, or the very interesting people that I beat. And that is that sort of what I do. So I guess you know, there have been some portraits. I've taken some landscapes or some heritage sites, and including the subjects that I have photography of my book that acting have probably stood out in mind of people. Michael Hingson  42:14 So you have published three books so far, right? Yes, but tell me about your books, if you would. Mobeen Ansari  42:24 So my first book is called Harkin. I will just hold it up for the camera. It is my first book, and what is it called? It is called turken, and the book is about iconic people of Pakistan who have impacted this history, be it philanthropist, be it sports people, be it people in music or in performing arts, or be it Even people who are sanitation workers or electricians to it's about people who who have impacted the country, whether they are famous or not, but who I consider to be icons. Some of them are really, really, really famous, very well known people around the world, you know, obviously based in Pakistan. So my book is about chronicling them. It's about documenting them. It's about celebrating them. My second book without, okay, most Michael Hingson  43:29 people are going to listen to the podcast anyway, but go ahead. Yeah. Mobeen Ansari  43:35 So basically it's writing the flag is about the religious minorities of Pakistan, because, you know, Pakistan is largely a Muslim country. But when people around the world, they look at Pakistan, they don't realize that it's a multicultural society. There's so many religions. Pakistan is home to a lot of ancient civilizations, a lot of religions that are there. And so this book document life and festivities of religious minorities of Pakistan. You know, like I in my childhood, have actually attended Easter mass, Christmas and all of these festivities, because my father's best friend was a Christian. So we had that exposure to, you know, different faiths, how people practice them. So I wanted to document that. That's my second book. Michael Hingson  44:39 It's wonderful that you had, it's wonderful that you had parents that were willing to not only experience but share experiences with you about different cultures, different people, so that it gave you a broader view of society, which is really cool. Mobeen Ansari  44:58 Yeah. Absolutely, absolutely. So your third book? So my third book is a sequel to my first one, same topic, people who have impacted the country. And you know, with the Pakistan has a huge, huge population, it had no shortage of heroes and heroines and people who have created history in the country. So my first book has 98 people, obviously, which is not enough to feature everybody. So my second book, it features 115 people. So it features people who are not in the first book. Michael Hingson  45:41 Your third book? Yeah, okay, yeah. Well, there's, you know, I appreciate that there's a very rich culture, and I'm really glad that you're, you're making Chronicles or or records of all of that. Is there a fourth book coming? Have you started working on a fourth book yet? Mobeen Ansari  46:05 You know in fact, yes, there is. Whenever people hear about my book, they assume that there's going to be landscape or portraits or street photography or something that is more anthropological in nature. That's the photography I truly enjoy doing. These are the photographs that are displayed in my studio right now. So, but I would never really study for it, because Pakistan had, you know, we have poor provinces. And when I started these books, I hadn't really documented everything. You know, I come from the urban city, and, you know, I just, just only take taking pictures in main cities at that time. But now I have taken pictures everywhere. I've been literally to every nook and cranny in the country. So now I have a better understanding, a better visual representation. So a fourth book, it may be down the line, maybe five years, 10 years, I don't know yet. Michael Hingson  47:13 Well, one thing that I know you're interested in, that you've, you've at least thought about, is the whole idea behind climate change and the environment. And I know you've done some work to travel and document climate change and the environment and so on. Tell us, tell us more about that and where that might be going. Mobeen Ansari  47:36 So on tape, note, Michael, you know there's a lot of flooding going on in Pakistan. You know, in just one day, almost 314 people died, but many others you had missing. You had some of the worst flooding test time round. And to be reeling from that, and we had some major flooding some teachers back in. Well, climate change is no longer a wake up call. We had to take action years ago, if not, you know, yesterday and till right now, we are seeing effects of it. And you know, Pakistan has a lot of high mountain peaks. It has, it is home to the second highest mountain in the world, Ketu, and it has a lot of glaciers. You know, people talk about melting polar ice caps. People talk about effects of climate change around the world, but I think it had to be seen everywhere. So in Pakistan, especially, climate change is really, really rearing space. So I have traveled to the north to capture melting glacier, to capture stories of how it affects different communities, the water supply and the agriculture. So that is what I'm trying to do. And if I take pictures of a desert down south where a sand dune is spreading over agricultural land that it wasn't doing up until seven months ago. So you know climate change is it's everywhere. Right now, we are experiencing rains every day. It's been the longest monsoon. So it has also affected the way of life. It has also affected ancient heritage sites. Some of these heritage sites, which are over 3000 years old, and they have bestowed, you know, so much, but they are not able to withstand what we are facing right now. Um, and unfortunately, you know, with unregulated construction, with carbon emissions here and around the world, where deforestation, I felt that there was a strong need to document these places, to bring awareness of what is happening to bring awareness to what we would lose if we don't look after mother nature, that the work I have been doing on climate change, as well as topics of global health and migration, so those two topics are also very close To My Heart. Michael Hingson  50:40 Have you done any traveling outside Pakistan? Mobeen Ansari  50:45 Oh, yeah. I mean, I've been traveling abroad since I was very little. I have exhibited in Italy, in the United States. I was just in the US debris. My brother lives in Dallas, so, yeah, I keep traveling because, because my workshop, because of my book events, or my exhibition, usually here and around the world. Michael Hingson  51:14 Have you done any photography work here in the United States? Mobeen Ansari  51:19 Yeah, I have, I mean, in the US, I just don't directly do photography, but I do workshop, because whatever tool that I captured from Pakistan, I do it there. Okay, funny thing is, a funny thing is that, you know, when you take so many pictures in Pakistan, you become so used to rustic beauty and a very specific kind of beauty that you have a hard time capturing what's outside. But I've always, always just enjoyed taking pictures in in Mexico and Netherlands, in Italy, in India, because they that rustic beauty. But for the first time, you know, I actually spent some time on photography. This year, I went to Chicago, and I was able to take pictures of Chicago landscape, Chicago cityscape, completely. You know, Snowden, that was a pretty cool kind of palette to work with. Got to take some night pictures with everything Snowden, traveling Chicago, downtown. So yeah, sometimes I do photography in the US, but I'm mostly there to do workshops or exhibitions or meet my brothers. Michael Hingson  52:34 What is your your work process? In other words, how do you decide what ideas for you are worthwhile pursuing and and recording and chronicling. Mobeen Ansari  52:46 So I think it depends on where their story, where there is a lot of uniqueness, that is what stands out to me, and obviously beauty there. But they have to be there. They have to be some uniqueness, you know, like, if you look at one of the pictures behind me, this is a person who used to run a library that had been there since 1933 his father, he had this really, really cool library. And you know, to that guy would always maintain it, that library would have, you know, three old books, you know, a philosophy of religion, of theology, and there was even a handwritten, 600 years old copy of the Quran with his religious book for Muslims. So, you know, I found these stories very interesting. So I found it interesting because he was so passionate about literature, and his library was pretty cool. So that's something that you don't get to see. So I love seeing where there is a soul, where there is a connection. I love taking pictures of indigenous communities, and obviously, you know, landscapes as well. Okay? Also, you know, when it comes to climate change, when it comes to migration, when it comes to global health, that's what I take picture to raise awareness. Michael Hingson  54:33 Yeah, and your job is to raise awareness. Mobeen Ansari  54:41 So that's what I try to do, if I'm well informed about it, or if I feel that is something that needed a light to be shown on it, that's what I do. Took my photograph, and also, you know. Whatever had this appeal, whatever has a beauty, whatever has a story that's in spur of the moment. Sometimes it determined beforehand, like this year, particularly, it particularly helped me understand how to pick my subject. Even though I've been doing this for 22 years, this year, I did not do as much photography as I normally do, and I'm very, very picky about it. Like last week I went to this abandoned railway station. I decided to capture it because it's very fascinating. It's no longer used, but the local residents of that area, they still use it. And if you look at it, it kind of almost looks like it's almost science fiction film. So, you know, I'm a big star. Was that Big Star Trek fan? So, yes, I'm in port the camps. So I also like something that had these elements of fantasy to it. So my work, it can be all over the place, sometimes, Michael Hingson  56:09 well, as a as a speaker, it's, it's clearly very important to you to share your own personal journey and your own experiences. Why is that? Why do you want to share what you do with others? Mobeen Ansari  56:28 So earlier, I mentioned to you that John Tracy center played a major, major role in my life. He helped my mother. They provided all the materials. You know, in late 80s, early 90s, and so I will tell you what happened. So my aunt, my mom's sister, she used to live in the US, and when my hearing loss were diagnosed, my mother jumped right into action. I mean, both my parents did. So my mother, she landed in New York, and to my aunt would live in New Jersey. So every day she would go to New York, and she landed in New York League of hard of hearing. And a lady over there asked my mom, do you want your child to speak, or do you want him to learn? Frank Lacher and my mother, without any hesitation, she said, I want my child to speak and to see what put in touch with John Troy center and rest with history, and they provided with everything that needed. So I am affiliated with the center as an alumni. And whenever I'm with the US, whenever I'm in LA, I visit the center to see how I can support parents of those with hearing loss, and I remember when I went in 2016 2018 I gave a little talk to the parents of those with hair in glass. And I got to two other place as well, where I spent my childhood joint. Every time I went there, I saw the same fears. I saw the same determination in parents of those with hearing loss, as I saw in my parents eyes. And by the end of my talk, they came up to me, and they would tell me, you know, that sharing my experiences helped them. It motivated them. It helped them not be discouraged, because having a child hearing loss is not easy. And you know, like there was this lady from Ecuador, and you know, she spoke in Spanish, and she see other translators, you know, tell me this, so to be able to reach out with those stories, to be able to provide encouragement and any little guidance, or whatever little knowledge I have from my experience, it gave me this purpose. And a lot of people, I think, you know, you feel less lonely in this you feel hurt, you feel seen. And when you share experiences, then you have sort of a blueprint how you want to navigate in one small thing can help the other person. That's fantastic. That's why I share my personal experiences, not just to help those with hearing loss, but with any challenge. Because you know when you. Have a challenge when you have, you know, when a person is differently able, so it's a whole community in itself. You know, we lift each other up, and if one story can help do that, because, you know, like for me, my parents told me, never let your hearing loss be seen as a disability. Never let it be seen as a weakness, but let it be seen as a challenge that makes you stronger and that will aspire to do be it when I get it lost all of my life, be it when I had the latest or many years, or anything. So I want to be able to become stronger from to share my experiences with it. And that is why I feel it's important to share the story. Michael Hingson  1:00:56 And I think that's absolutely appropriate, and that's absolutely right. Do you have a family of your own? Are you married? Do you have any children or anything? Not yet. Not yet. You're still working on that, huh? Mobeen Ansari  1:01:10 Well, so to say, Yeah, I've just been married to my work for way too long. Michael Hingson  1:01:16 Oh, there you are. There's nothing wrong with that. You've got something that you Mobeen Ansari  1:01:22 kind of get batting after a while, yeah. Michael Hingson  1:01:26 Well, if the time, if the right person comes along, then it, then that will happen. But meanwhile, you're, you're doing a lot of good work, and I really appreciate it. And I hope everyone who listens and watches this podcast appreciates it as well. If people want to reach out to you, how do they do that? Mobeen Ansari  1:01:45 They can send me an email, which is out there for everybody on my website. I'm on all my social media as well. My email is being.ansarima.com Michael Hingson  1:01:57 so can you spell that? Can you Yeah, M, o b e n, dot a do it once more, M O B, E N, Mobeen Ansari  1:02:07 M O B, double, e n, dot, a n, S, A R, i@gmail.com Michael Hingson  1:02:17 at gmail.com, okay, and your website is.com Mobeen Ansari  1:02:26 same as my name. Michael Hingson  1:02:27 So, okay, so it's mo bean.ansari@our.www.mo Michael Hingson  1:02:35 bean dot Ansari, or just mo Bean on, sorry, Mobeen Ansari  1:02:41 just moving on, sorry. We com, no.no. Michael Hingson  1:02:44 Dot between mobien and Ansari, okay, so it's www, dot mobile being on sorry, yeah, so it's www, dot, M, O, B, E, N, A, N, S, A, R, i.com Yes. Well, great. I have absolutely enjoyed you being with us today. I really appreciate your time and your insights, and I value a lot what you do. I think you represent so many things so well. So thank you for being here with us, and I want to thank all of you who are out there listening and watching the podcast today, I'd love to hear your thoughts. Please email me at Michael H, i@accessibe.com that's m, I, C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, i, b, e.com, and we appreciate it if you would give us a five star rating wherever you are observing the podcast. Please do that. We value that a great deal. And if you know anyone else who ought to be a guest, please let me know. We're always looking for people and mobeen you as well. If you know anyone else who you think ought to be a guest on the podcast, I would appreciate it if you would introduce us. But for now, I just want to thank you one more time for being here. This has been absolutely wonderful. Thank you for being on the podcast with us today. Mobeen Ansari  1:04:08 Thank you so much. It's been wonderful, and thank you for giving me the platform to share my stories. And I hope that it helps whoever watching this. Up to date. Michael Hingson  1:04:26 You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael hingson.com slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael hingson.com. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael hingson.com forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit www.accessibe.com . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.

Hey Vern! We take our first dive into Jim Varney's signature character, Ernest P. Worrell. We find out if Ernest Saves Christmas is a true holiday classic or not, knowhatimean? Music from https://filmmusic.io "Glitter Blast" by Kevin MacLeod (https://incompetech.com) License: CC BY (http://creativecommons.org/licenses/by/4.0/) Artwork by Viga: https://www.patreon.com/Viga All our social media links:  https://linktr.ee/rewatchingthemagic If you're able, please give blood. The American Red Cross: https://www.redcross.org/ Immigrant Legal Resource Center: http://www.ilrc.org Trans Life: http:/www.translife.org Reproductive rights are human rights. LGBTQ+ rights are human rights.

In this episode: Linda McMahon among the names expected to be in attendance for John Cena's final match tomorrow, John Cena vs. Gunther could still close Saturday Night's Main Event despite internet reports, The Miz says he didn't get a final match against John Cena due to “certain circumstances”, and What is being said about Brock Lesnar potentially retiring from wrestling in 2026Kerr County Flood Relief Fund: https://cftexashillcountry.fcsuite.com/erp/donate/create/fund?funit_id=4201Support Katie: https://gofund.me/cb2cdcb5Support Eastern Kentucky: https://secure.kentucky.gov/formservices/Finance/emergencyrelief/American Red Cross: https://www.redcross.org/donate/cm/wlky32-pub.html/The Dream Center: https://www.ekdc.info/donateKCTCS Disaster Relief: https://kctcs.edu/disasterrelief.aspxUniversity of Kentucky Flood Relief: https://philanthropy.uky.edu/kentuckyfloodreliefIf you like what you hear on the podcast, consider helping me out a little bit financially at: https://www.patreon.com/jamminjon

What if success was less about status and more about gratitude, service, and love? In this Unstoppable Mindset conversation, I talk with strategist and social media influencer Cynthia Washington about climbing and then stepping away from the corporate ladder, choosing a “socio economic experiment” that stripped life back to the basics, and discovering what really matters. You'll hear how growing up in Pasadena, studying at Cal Poly Pomona and Columbia Business School, and working with brands like Enterprise and Zions Bank all led Cynthia to a life centered on emotional intelligence, mentoring young women in tech, and leading with heart. I believe you'll come away seeing gratitude, leadership, and your own potential to be unstoppable in a very different light. Highlights: 00:09 – Explore how early life experiences influence the values that guide personal and professional growth.02:59 – Learn how changing direction can uncover the strengths that shape long-term leadership.05:29 – See how pivotal transitions help define a clearer sense of purpose.10:07 – Discover what stepping away from convention reveals about identity and success.20:05 – Reflect on how redefining success can shift your entire approach to work and life.22:13 – Learn how a grounded mindset practice strengthens resilience and clarity.34:25 – Explore how personal evolution can grow into a mission to empower the next generation.59:11 – Gain a new perspective on how we perceive ability, inclusion, and human potential. About the Guest: Cynthia Washington: Bridging Societal Gaps Through Leadership, Influence, and Love Cynthia Washington is an accomplished business professional, an award-winning leader, and international influencer whose life and career embodies resilience, vision, and compassion.  While studying at Columbia University, she embarked on a socio-economic experiment, which became her reality, highlighting her journey across her social media platforms in hope of sharing her deep commitment to bridge societal gaps and create a better world—one love style, one courageous step at a time.  A proud Park City local of more than twenty years, Cynthia's story begins in Southern California, where she grew up between the San Gabriel Mountains and the beaches of Malibu.  Her cousins called her “Malibu Barbie,” and her stepbrother called her “Love.”  Rooted in her values and guided by her heart, Cynthia's story is not only one of success but of transformation—a legacy driven by her belief that we deserve better. Cynthia leads with integrity and authenticity. She continues to expand her global network of leadership, uniting hearts and minds to inspire lasting, positive change on the right side of history with a framework of faith, family and fun that is built on a foundation of love, kindness, compassion and a hope for peace. One Love, Bob Marley style. Professionally, Cynthia Washington stands at the intersection of strategy, leadership, and emotional intelligence. An agile and results-driven leader, she has distinguished herself through her ability to combine quantitative intuition with deep empathy—qualities that make her both a visionary and a unifier. Known for her collaborative leadership style, she excels in developing teams, leading organizational change, and driving sales performance across diverse industries. Her strategic mindset and exceptional communication skills have made her a trusted partner to executives and innovators alike. Cynthia's work fosters meaningful engagement between employees and senior leaders, helping organizations align vision with values. Through her global portfolio of projects, she has sharpened her expertise in marketing, leadership development, and brand transformation, helping companies from Park City to Silicon Slopes and across international markets thrive. Her career is a testament to excellence, purpose, and adaptability—qualities that have earned her numerous accolades and the respect of peers worldwide. Among her many achievements, Cynthia was honored as a SheTech Champion Impact Award Recipient at the Women Tech Awards, celebrating her leadership, mentorship, and dedication to empowering young women in technology. For more than five years, she has stood alongside thousands of high school students—mentoring, volunteering, and serving as a role model for the next generation of innovators. Motivated by her desire to create a better world for her daughter, she embarked on what she lovingly calls her “mom mission”—a service journey dedicated to making her community and the world around her better. During her sabbatical from Silicon Valley into this transformative period, Cynthia launched LVL UP with CW, her brand, leveraging her expertise to help local and global businesses grow, evolve, and thrive. As an international social media influencer, she has used her platform not for fame or recognition, but for global impact, sharing messages of resilience, hope, and empowerment. This work is a lesson of intersectionality and bridges the worlds of fashion, sports, philanthropy, business, money, technology, spirituality, global preservation, health and wellness in hopes of leveling up and shifting the societal norms. She has partnered with brands across industries to elevate visibility, deepen engagement, and build authentic customer connections. Through brand ambassador relationships, social media management, and content creation, Cynthia has amplified voices, strengthened communities, and showcased how influence, when rooted in integrity, is a force for good. That same belief shines through in Cynthia Washington's powerful memoir, Mind Matters: The Story of My Life. Written during her sabbatical, the respectfully honest memoir captures her life's “grind with grit” story. The cover, graced by her daughter's original artwork, wraps her book with a big thank you hug, encapsulating the power of love that anchors Cynthia's bold voyage.  Mind Matters explores her corporate climb and fall, her studies at Columbia University, her travels across the United States with her daughter, the Aloha spirit of Hawaii, and her experiences in Hollywood and the music industry. Interwoven through these chapters are stories of friendship, including her personal connections with cultural icons like Eminem and Kobe Bryant, whose wisdom and creativity shaped what Cynthia calls The Trifecta - a guiding philosophy built on Kobe's Mamba Mentality, the music of Eminem, and her own life's work. Three forces that together drive her vision and her ability to live her socio-economic experiment proving money is a tool and the real power is in the mind. “You can do anything you set your mind to, man” - Eminem Mind Matters: The Story of My Life is available on Amazon and other major online retailers and can also be ordered through local bookstores. The memoir has been nominated for The Eric Hoffer Award for Excellence in Independent Publishing, a recognition of both its literary merit and its heartfelt message of perseverance. Yet, true to her character, Cynthia did not embark on this journey for fame or recognition—she wrote it to give back, to inspire, and to remind readers everywhere that no matter where you come from, with a healthy positive mindset you too can change the trajectory of your life. Beyond her work as an author and international leader, Cynthia lives a simple life.  She is a mom, a trailblazer, and an advocate, representing many initiatives that level up society and bridge societal gaps. She turned her pain into her strength and used that as fuel to ignite a movement.  Her heart is full of gratitude for all the bands and their aid, as they played a meaningful role in inspiring the Band Aid, a global movement for unity and peace that emerged during a time when the world needed hope most. A true Band Aid. Ways to connect with Cynthia**:** Instagram https://www.instagram.com/misscdub Linkedin  https://www.linkedin.com/in/cynthia-washington-1b13a265 Amazon https://www.amazon.com/Mind-Matters-Story-My-Life/dp/B0DJRPQTY2 About the Host: Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog. Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards. https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/ accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/ Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset . Leave us an Apple Podcasts review Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts. Transcription Notes: Michael Hingson  00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us. Hi everyone. Welcome to another episode of unstoppable mindset. We're glad you're with us today, wherever you happen to be, hope you're having a good day, and hope that we can inspire you and make this a fun time for you as well. Our guest today is Cynthia Washington. Cynthia describes herself as standing at the intersection of strategy, leadership and an emotional intelligence, and I know that she's going to talk more about that and what what brought her to come to that conclusion, but I've been looking at her information. I think she's got a lot of interesting stuff to talk to us about, and we'll get to it. But for now, Cynthia, welcome to unstoppable mindset. We're glad you're here. Cynthia Washington  02:05 Oh, thank you, Michael. I appreciate being here and spending this time with you today, and I'm looking forward to our conversation. Michael Hingson  02:13 Well, I am as well. Well, why don't we start? I love to start this way with the the early Cynthia, if you will. Cynthia Washington  02:20 Of course, yes, the early Cynthia. I grew up in Pasadena, California, that Southern California, near the Rose Bowl in the San Gabriel Mountains. I attended an all girls private Catholic school for my seventh to 12th grades. I attended also Cal Poly Pomona, where I studied international business and marketing. And I love everything Southern California. I've always had this dream of living in Park City, and I ended up coming here in when was it 2004 so I've been here almost 21 years. Michael Hingson  03:04 So when you were at Cal Poly, did you help build the Rose Parade Float? Cynthia Washington  03:09 I did not build the Rose Parade Float, even though both Cal Poly San Luis Obispo and Cal Poly Pomona do a collaborative effort to build one every year since I grew up with the Rose Parade in my backyard, I had my own special moments with that. I always wanted to be on the Rose Parade court, and so my mom put me into a many different pageants, which helped prepare me and built my confidence so that I could be the person I am today. And I'm forever grateful for that experience like sports, it teaches you about competition, failure and set you up for success. Michael Hingson  04:05 Yes. And again, what did you study at Cal Poly, Cynthia Washington  04:10 international business and marketing? Okay, I originally started in microbiology. I had finished with the intention to become a doctor, and realized I could not stomach blood or needles, and so I quickly changed my major once I made that realization, and I changed my major to English, because I love reading Shakespeare Books. Everything is just so fascinating, fascinating about the English language and its literature. So I studied that for a little while, my father told me that I needed to do something different, and therefore I changed my major to international business and marketing. Michael Hingson  05:00 Hmm, that was different than English by any standard. Yeah. Cynthia Washington  05:06 So it was definitely different. Well, he is a businessman, a banker, and I think you know, for him, it was important for me to kind of follow in those footsteps, which I have, ironically, and I'm forever grateful for him for pushing me in a different direction, I use all three though, the science, the technology, the English and the international business skills in my current role, so, or roles, Michael Hingson  05:37 well, so you graduated. Did you go on and get any advanced degrees or just a bachelor's? Cynthia Washington  05:43 Oh, well, I did. It took me a while, too, though. I recently, in 2022 applied to Columbia University, actually Columbia Business School, and I completed their chief marketing officer executive education program with a Certificate in Business Excellence from Columbia Business School. So yes, I did eventually go back to school. However, I had a few careers in and amongst that along my path and my journey, which helped me have a more well rounded knowledge, yeah, to enter into that up advanced learning. Michael Hingson  06:35 So what did you do after you graduated from Cal Poly? Cynthia Washington  06:40 After I graduated from Cal Poly, I took a gap year, to be honest, and in that gap year, I learned so much about myself. I intersected with Hollywood for a brief moment in time, developed some really great, lasting friendships that have surpassed time. In addition to that, I skied, I snowboard, I learned to surf, and did all the things that I just needed to do as a California girl, yes, it was quite fun and bolted me into the person I am today. With that being said, I once again, had my father reminding me that it was time to get a job, and so I ventured into the management trainee program with enterprise run a car, climbed that corporate ladder, eventually having a territory from Santa Barbara to San Diego that I managed and oversaw a team inside one of our insurance partners headquarters, Which was really amazing opportunity. Then that took me, with a relocation package to Utah with my husband and our newborn baby to come and plant roots. Here he they enterprise was ahead of times in the fact that they wanted to harvest talent from different parts of the United States to strengthen the team they were building in Utah. My husband and I at the time, were part of that strategy, which was really an amazing opportunity, because I was one of a handful women managers that were brought on to the Utah team, and we were able to establish ourselves as influencers and leaders to help grow the women leadership network within Utah and Idaho for enterprise. Michael Hingson  09:14 You said, early I'm sorry. Go ahead. Go ahead. You said early on that you always wanted to go to Park City. Why was that? Sounds like, you know, you got to live your dream. But why was that? Yes. Cynthia Washington  09:26 Well, my father worked a lot, and for him to disconnect from work, we would come and visit Park City or travel to Hawaii. Well, we summer it every summer in Kauai for the month of July. So to contrast that we had time in Park City, Utah before it was what it has become, which was really fascinating. And I loved having the exposure to the Four Seasons and just the. Um, simple life that park city offered was really refreshing, coming from the hustle and bustle of Downtown LA and being in the city, it was just something I dreamt of, and I'm so grateful to have lived that dream, to be here and have to and to have raised my daughter here as well Michael Hingson  10:27 makes sense. And as I said, you now get to live your dream. You're living where you wanted to, and you've been there now for, like, 21 years, and you sound like you haven't changed your mind, you're very happy with it. Cynthia Washington  10:43 Yes, you know, my daughter's graduating college soon, and perhaps maybe I'll think of another location to move to. But for now, this is what I call home. This is where I've planted my my seeds and my roots for our little single mom family. So yeah, it's been great. Michael Hingson  11:06 Well, so you you say that you lived a social, socio economic experiment. Tell me more about what that means. Yes. Cynthia Washington  11:19 So while at Columbia University, I opted to live a socio economic experience to contrast the life that I grew up with. So as I mentioned, I attended Cal Poly, worked with enterprise, had a great career with them. When I came to Utah, I kept that career. After my divorce, I began another career at America first credit union. I saw, I saw that I needed to take a step back from the career world, and so I took a 20 hour teller position as I was figuring out my relationship with my husband and determining our next steps. And so once that was dissolved, I had this great team who saw my leadership skills and helped me climb another corporate ladder. After a few years one of my previous colleagues came to me and asked me to venture into Silicon Valley, doing business in Utah with a team, a Medicare sales team that I managed, and that was quite fascinating, talk about baptism by fire. I learned all things Medicare on the fly, and had a really amazing opportunity with that. And so I have steadily over time, climbed three different corporate ladders, made excellent income, six figures, generously raising my daughter here in Utah, and it has always been in the back of my mind to understand life from a different lens, to understand it with a different perspective. And so as a result, when I was in the Columbia application process, I had become really, really, really sick, deathly sick, I like to say I was on my death bed when I applied to Colombia because I was surviving on water and pressed juices for a little over a month, because I was having some difficulties internally. And so while I had that downtime, I had a lot of time to think, and it was important to me to apply at Columbia. Well, I originally applied to Northwestern and they recommended me to Columbia. And so when I did my Columbia application, it was important for me not to just take the northwestern recommendation, but to also set myself apart. And I thought, well, the socio economic experiment would be great at something I've been thinking about, you know, living life through a different lens. I had the savings built up so that I could do so. And I thought, Yes, I can do this. I can You can do anything you set your mind to. Quote. Eminem, I did. I did that. I lived it. I abandoned my ego, I abandoned all the luxurious items that I had, and lived this truly simple life. And it was quite fascinating, because the more I trusted that process, the more I grew and became still and trusted God's guidance in this journey that I was creating. Fast forward through the social media aspect of everything, I was reminded of some Hollywood friends that I had forgotten about, to be honest. And I don't know how you forget about them, but I did, because I never really spoke about those tender moments I had, and cherish them within my heart and my soul. But I was overcoming this really traumatic experience, a bad, bad relationship that put me into hiding, yet with being at Columbia, living the socio economic experiment and sharing my life through my social media influencer role, my Hollywood friends found me in a time of need, and through this reintroduction, I was reminded of a night I like to coin as dream night, and I call it dream night because that's the night I met Marshall Mathers, who the world knows as Eminem, and he and I were from completely different aspects of life, with completely different perspectives on life, and yet, when we met, we intersected. I was leaving Hollywood, he was coming into it, and we spent together, as silly as it sounds, playing beer pong, thinking through all of the world's problems. And in that conversation, I had mentioned that one day I was going to go to Columbia, and one day I was going to live the socio economic experiment so that I could help the world. And you know, he envisioned his dream of becoming this rap star, and together, we would reunite our forces for good to help elevate the world. And I forgot about this moment in time, to be quite honest, I just continued on a path that I naturally was creating when I was younger, because before meeting Marshall, I had met Kobe Bryant while I was a student graduating Cal Poly, and he was new, upcoming rising superstar into basketball. He had his eye on Vanessa. Her group of friends were very smart, and he knew he needed to knowledge up to get his girl. And so here I was this book smart girl, kind of hanging out in Hollywood. I had worked a job at Staples Center, because I love the Lakers, and it was really cool. I, you know, had me more court side than it did have me working because I gave away more of my tables, and I did actually work to spend time building these relationships with Kobe and the Lakers, which I'm so forever grateful for, and because Kobe recognized my book smart, his spotlight and together, we would have these Kobe talks, which ultimately built the framework for Mama mentality and my only ask of him as I exited Hollywood and that era of my life was that he named mob and mentality, mob and mentality, which he did. And so I, you know, I had. Had Mamba mentality. This up and comer rap star Eminem, who, honestly, I didn't even know was Eminem. For me, he was this guy from Detroit that I met through my friend Travis Barker, who happened to be the drummer blink, 182 but I was so unaware of all these people and who they were. They were, to me, were just people I knew and friends that I had. And, you know, fast forward to where we're at now. It's like we're all living our dreams, and it's really super cool. But the socio economic experiment came from that dream night with Marshall and this whole concept of who and how we wanted to be in this future version of ourselves and I wanted to be this socio economic experiment to understand life through a different lens, especially after meeting him that One night and hearing his life experience, my life experience that you know, it was fascinating to me, like I want, I I want to help people, but to truly help people and bridge those societal gaps that exist, Cynthia Washington  21:16 one has To have a full scope of life through all perspectives, and this opportunity through Columbia, with this experiment, positioned me to really embrace that, and now I am very happy because I think it has helped me appreciate the quality, true quality of life. You know, it's not about the money, it's not about the fame, it's not about the recognition. It's about love and family and caring and nurturing one another Michael Hingson  21:59 with and I would presume that you would say that that's what you learned from the experiment, Cynthia Washington  22:05 yes, yes, absolutely. That's what I learned. You know, here, as I was climbing all these different corporate ladders, I always thought it was about having more you know, having more money, having more things, having a bigger house, a nicer car and all this stuff, but truly abandoning all that stuff allowed me to live more because I appreciated the true moment as A gift, especially from being on my deathbed, you know, to being able to live each day to its fullest, that in and amongst itself, was a gift to me, and learning to be present for my daughter was a present for Me. And so these were all things that socio economic experiment taught me about appreciating life. Michael Hingson  23:07 So where do concepts like gratitude come into all of that? And how is gratitude help keep you centered and kind of moving forward? Cynthia Washington  23:18 Great question through this journey I've been on, I've learned to live each day with a grateful heart. I wake up daily appreciative of the moment, to be alive, regardless of what I have or what accomplishments I've achieved. I truly am thankful for the gift of life. And with that being said, I live in a spirit of Thanksgiving, not because Thanksgiving is on the horizon and the holidays grow near, but because having that gratitude rooted in my soul has helped me Stay focused on my Why stay firm in my beliefs and trust the process every step of the way, living with gratitude has just opened my Heart to the possibilities, and it's been a phenomenal growth experience. The more I give thanks, the more I give, the more I serve, the better I lead, the stronger I am, and the more abundant the blessings are. Are, and it's just truly remarkable to be this vessel for good living life with the spirit of Thanksgiving. Michael Hingson  25:12 If somebody were to ask you, how can you teach me how to really have gratitude and make it a part of my life, what? What kind of advice or what kind of guidance can you give someone to help them learn to be a person who's more grateful or have more gratitude? Wow, um, Cynthia Washington  25:33 if someone is looking to have more gratitude and develops a process in establishing more gratitude. I think it would just be to reframe your focus instead of, oh, I don't have these things, right? That's when I let go of my Louis vuittons my fancy car, and, you know, sold all my really nice clothes that you know, just to have some extra cash to accomplish more of my goals, I let go of all Those materialistic things. And instead of having the mindset of like, Oh, I'm getting rid of these things, I was I saw it as an opportunity. So I guess what I'm saying is to reframe, instead of it being like, I don't have these things, or the woe is me attitude reframe that too. I am blessed with a family, I am blessed with food, I am blessed with shelter, I am blessed with a job that provides me with stability. I am blessed with the person in the mirror who has awoken for this moment in time, awoken, awaked it has. How do you say that? Awakened, that's fine. Awakened, yeah, has awakened in this moment, you know, for another beautiful day, and then after that, reframing of the mindset, focus on the positives and count your blessings. I know that sounds so cliche, but be grateful for this. Yes, be grateful for the things that you do have, the people who love you love is the most durable power that there is, you know, and having that focus on those good things with a positive mindset reframed from the negative, you can easily shape yourself into a person who lives with gratitude and then reciprocate it. You know, as you, as you go about your day, give that gratitude to someone else with a nice smile or a thank you. And people can feel a thank you. People can feel a smile. People can feel that authentic, genuine sense of gratitude in any capacity of life. And that is far more reaching than that negative I don't have I don't have enough. I don't I'm not qualified for this type of negative mindset that weighs people down. Instead, when you live with gratitude, you feel lighter, you feel more alive, and you feel unstoppable. Michael Hingson  29:09 Have you ever read a book by a gentleman named Henry Drummond called Love the greatest thing in the world? Cynthia Washington  29:18 No, but it sounds like something I would enjoy reading. It's Michael Hingson  29:21 more, it's very short, but he he talks all about the fact that love is, in fact, the greatest thing in the most powerful thing in the world, and that that it is something that we all ought to express and deal with a whole lot more than than we do. Was written in, in, I think, the late 1800s I believe. But it is, it is well worth reading. As I said, it's very short. I've read the audio version, and it only takes an hour, so it's not very long book. But it doesn't need Cynthia Washington  29:59 to be well. I will definitely add that to my reading list, because my step brother called me love and it's my nickname, and all the work I have done while on my mom mission after Columbia and over the past few years to help bridge societal gaps, to make the world better for my daughter, her friends and our children and the world ultimately stems from love and gratitude and love are to my focuses. There you go. Michael Hingson  30:46 And as makes a lot of sense, as they should be well. So what have you been doing? Well, so you worked for enterprise, and then you went on, I guess, to do some other things. But what have you been doing since Columbia? Cynthia Washington  31:02 Well, since Columbia, my last class at Columbia was in finance. I studied finance, macro economics. And one more thing I forgot, that's okay. So anyway, well, my last class at Columbia was in finance and Oh, corporate governance, yes. So at Columbia, I studied corporate governance, macroeconomics and finance, while also completing my chief marketing officer executive education requirements and my last class being in finance aligned with Zions Bank, 150 year anniversary of being in business. I thought, wow, this is quite timely. Zions Bank is highly reputable, very respected organization in Utah. And I wanted to work with them while I finished Columbia, and initially I took a role to just kind of understand money real time, working on the front lines across a variety of different branches, and now I still work with them. I am in their retail banking administration department. I work with a great team. I am close to the SVPs, EBPs, and with the branches, our clients. I work on multiple different projects, doing different things, which is so fascinating because I'm in the heartbeat of the business, and it satisfies my my desire to stay relevant and use all my skill sets for good, because I have that ability to touch so many different people and projects in the work that I do at science bank, it allows me the flexibility to maintain my social media influencer status, and both give me the stability to be a good single mom for my daughter who's finishing Up in college. So I'm very grateful for that opportunity, and Colombia opens so many doors. As far as the social media marketing piece of the work I've done since Columbia, I sit on a handful of boards, Big Brothers, Big Sisters. I am on the boulder way forward legislative committee as a chair, and I continue to just do a bunch of philanthropic work, which I. I'm able to promote and highlight within the social media work that I do, so the two work beautifully together, and I am happy just to give back in the capacity I can using my skill sets at a maximized level, Michael Hingson  35:24 okay, well, you also formed your own company, didn't you? Cynthia Washington  35:29 Yes, I did form my own company. It's called level up with C dub, and that business has allowed me to work with amazing brands throughout Park Cities, silicon slopes and globally. It started, yeah, go ahead. No, go ahead. It started because I wanted to level up my community and bridge some gaps that I saw, and then it has grown into something bigger and better in the fact that the work that I'm doing is not only helping local businesses, but it's helping level up our youth, and creating an opportunity for our youth to follow a yellow brick road, so to speak, with my work that I have put forth so that they are more resilient, emotionally intelligent, and have the mental strength To endure this ever changing world. So it's been quite interesting to see how it's shifted from helping businesses mentoring individuals into this new space. Michael Hingson  37:14 And so what does the company do today? What? What you talk about helping youth and so on? Tell me a little bit more about what what you do and how you do it, and is it just you, or do you have other people in the company? Cynthia Washington  37:27 No, it's just me. Just now, just me. Yes, I don't have enough time to invest in it because Zions is my nine to five. I work at a local boutique in town to stay in the heartbeat of town, you know. And then I have the social media stuff that I do. So my calendar is quite full. The level up with C dub work has been word of mouth, and people like you have sought me through various platforms, and I like that. I'm not ready to scale it yet, even though it is scalable, but I like being able to control the the the incoming work and produce high quality products with my brand name attached to it. So right now, it's something that exists. Um, it's something it's a labor of love, and so I'm not quite ready to bring on a team, because it's multi faceted. There's a lot of mentoring, there's a lot of coaching, there's a lot of brand building, and these are all things that I just like to do on my own. Michael Hingson  39:20 So what kind of things do you do you do from a mentoring standpoint, what? What exactly does the company do? Cynthia Washington  39:28 Well, from a mentoring standpoint, I mentor across different platforms. I just received an Impact Award for mentoring girls in the tech realm of silicon slopes, over 1000 Utah high schoolers, actually, 1000s of high school girls have been mentored through this program called she tech, of which I am a part of and. Um, in addition to that, I have middle level professionals who want to level up within their career, who utilize me and my services to help coach them to their next corporate move. And so there's some one on one time. People hire me. I fit them into my schedule. We work together. They call me, you know, hey, I have this moment at work that's happening and I need some guidance. How do I navigate it? You know, sometimes it's easier to talk through that situation with a coach than it is to talk through it with your peer or manager, because you don't want to take away the integrity of the the momentum you've created at work. So I act as at sounding board for a handful of other executive, young executives who are up and coming, rising into their career, and so it's it's multifaceted. Everything's been word of mouth, and I don't have a website. I started with one, I perhaps might go back to creating one. But for now, everything is pretty manageable. I just wear a lot of different hats and work through a lot of different projects, helping many different people across different platforms. Michael Hingson  41:48 How do you keep it all together? Cynthia Washington  41:53 Great question. I use a calendar. I write a lot of notes down. I have a very systematic approach to everything that I have going on. I've learned to say no and to prioritize what's most important. I had an executive coach when I was in Silicon Valley and working in the Medicare realm of business and my executive coach brought so much value into being that sounding board for me and Springboarding My career that giving back in that same capacity is so rewarding for me. I find enjoyment out of it, and the busier I am, the more full I feel my life is. And so right now, I manage it all by writing it down and keeping it organized. You know, in my calendars, thankfully, there's flexibility with all that I do, which allows me to be very agile and giving back in the level up with C dub work that I do. Michael Hingson  43:21 Well, it sounds like when you had access to an executive coach, you were very observant about what they did, so that you could do that same sort of thing and pass it on. Because it sounds like you you took to heart the lessons you learned from that coach. Absolutely. Cynthia Washington  43:40 I had the best executive coach. And you know, when I was on my deathbed, she reached out to me and cared for me even though I was no longer her client. You know, we had become friends through that relationship, and I want to be that person for someone else, and that's why right now, I don't have anyone on my team with me, and I don't have an intention of scaling it At this point in time, because I try to, I to take on the workload with intention and purpose so that I can authentically lead and give back to help others grow and thrive within their realm of life, right? Michael Hingson  44:46 Well, you have written a book. Tell us about that and what what it is, and anything you want to talk about, Cynthia Washington  44:54 yeah, this is a book right here for those who. You are able to see Michael Hingson  45:04 it, and it's called Mind Matters. Cynthia Washington  45:07 Yes, sir, Mind Matters. It's the story of my life. It's a memoir encompasses everything and an easy to read book. It encompasses my travels, my corporate climb and fall, my Columbia education and studies, how I overcame some big hurdles with a grind, with grit, mindset and mentality. My time in Hollywood, what I like to call the trifecta me, Eminem and Kobe, and my work, the music of Eminem and Mama mentality with those three things, you can achieve anything. And what else does it include? Oh, it just has some really fun tales of growing up in California. I and some principles, guiding principles I learned from Columbia University that I wanted to encapsulate into this book and share again to give back to others. It's modestly priced on Amazon. You can buy it wherever books are sold. It's I didn't write it for fame or recognition. I respectfully share stories about my friends in Hollywood. Good and, yeah, it's a fun a fun story. I released it a year ago, October 10, and did my first book launch release party, November 15. And so it's really fun to see it become what it has, and to see its ripple effects throughout society. Michael Hingson  47:32 What did you learn about you from writing the book? Cynthia Washington  47:39 Oh, well, writing a book requires a lot of self discipline. I learned that I have lived a story rich with abundant blessings, and I learned that I have accomplished so much with having That spirit of gratitude. I grind it with grit, resilience, that has catapulted me into the space that I am living in now. However, it was also a very humbling experience as I wrote the book, I it healed me in some ways, because I had been in hiding for a year, and as much As I was sharing my life on social media, I was still afraid to live my life because I was in hiding, and so it helped me heal from that trauma, which is why I have it modestly priced, because if I can help someone else overcome something as traumatic that I have lived by sharing my story and giving hope through my story, then I want to put it out there. I'm not in it for money. I'm in it so I can help our society through this humanitarian effort, you know, and sharing a little bit about me might help someone in their time of need. So, yes, I love. Learned. I learned to heal, I learned to trust the process, and I learned who I am. Michael Hingson  50:08 It makes a lot of sense. And I asked the question, having written three books and learning from all three of them, various things about me, but also just learning to have the discipline and to go into that place where you can create something that hopefully people in the world will appreciate. I think that's that's a really cool thing, and clearly you've done that. Cynthia Washington  50:38 Yes, thank you, and you definitely can understand that, you know, you put your heart and soul into this book of creative mindfulness, and it's truly rewarding to share it with other people. And I like to say my books wrapped with my daughter's big thank you hug, because it's wrapped in her artwork that she drew, that I have framed, and I thought it was a perfect cover for it. And it's it's really a blessing to have gone through the trauma, live through it, and for her to see this work of art, share my story and help others and her. Thank you. Hug around it is even a bigger form of love Michael Hingson  51:44 you have won, and you mentioned it earlier, a she Peck she tech champion Impact Award. Tell us about that award, what it is, and a little bit more about why you won one and so on. Cynthia Washington  51:58 Yes, so while at Columbia, I did the level up with CW work, I worked with Zions Bank, had the social media influencer role, and I aligned with a lot of great women and businesses throughout Park City, Salt Lake and silicon slopes, those women became friends and she Tech was founded by one of my friends, and I became involved in that about five years ago, as a mentor, a role model, an influencer, helping young girls learn that there is opportunity in The tech space. Technology space for women and girls learning and their worth, their their value and creating opportunities for them. And so through the social media aspect, I have been able to share to share the great work of she tech and women tech Council and some other brands that I've aligned with to help young girls see other women leaders actively working and living in these different capacities. So all of the work that I do goes hand in hand with this mentoring space and helping our youth see their potential. Chi Tech, I was one of 30 who received that award this year, I was humbly honored to be a recipient of the award. I knew the work I was doing was focused on my love to change the world for my daughter and make the world a better place for her, her friends and ultimately, all children. I just didn't realize how far reaching my impact was until I received the email notifying me of this. Impact Award, and when I stood on stage with all these other champions, champions, champion champions, championing change and this trajectory of our world. It just reinforced all of the work I have done and the profound impact it's having on our youth today, and it's remarkable to like. I can't, I can't express the depth it has, because it's so far reaching, and it's something beyond my wildest dreams that I've created through my work, through all these different intersections of strategic marketing and social media brand work and leading by Cynthia Washington  56:16 good and using my influence for good. And it's just truly amazing to see that I've helped 1000s of teenage girls understand their potential, their value and their worth, knowing that there's so many different possibilities in the tech space for them to learn, grow and do Michael Hingson  56:47 well, congratulations on winning the award. That's a that's a cool thing, and obviously you're making a big difference. Cynthia Washington  56:57 Thank you so much. I'm still so humbled, and I keep having to ground myself because I never expected to be in this moment. I simply was a mom on a mission to change the trajectory for my daughter, and receiving this award was something I never expected, and I keep ground, grounding myself, because I just I'm so humbly honored to have received it, and to have come to this, this elevated level of where I'm at in my current life, by giving up everything, I became something so much bigger and better than I ever expected or or planned for myself, and it's profound to me, and I just have to constantly ground myself and remind myself like that it's it's okay to be here. Michael Hingson  58:17 That's what gratitude can do, and that's what gratitude obviously does for you, because you you clearly exhibit a lot of gratitude in in all that you say and all that you do. And I think that's extremely important. People really should think a little bit more about gratitude than they then they typically do. But you know, it is something that that clearly you have put in the forefront of of your being. You do a lot with social media. And tell me a little bit more about about that as we move forward here and get close to wrapping up. Cynthia Washington  58:57 Well, yes, I do do a lot on social media, but before I answer that question, you found me through social media, and I want you to share a little bit about how you discovered me knowing that you're unable to see a lot of the content I create. So how were you able to find me? And then I'll answer that question. Tell me what intrigued you Michael Hingson  59:31 when you say not see the content, like, What do you mean? Cynthia Washington  59:36 Well, you have a blindness, vision impairment, correct, Michael Hingson  59:46 not an impairment, but that's okay, but, but what is it that I don't see exactly? Cynthia Washington  59:52 How do you see my social media content for you to be able to find. Michael Hingson  1:00:00 I use a piece of software that verbalizes whatever comes across the computer screen, so hearing the the text, listening to what your profile on LinkedIn says about you and so on, is all just as straightforward for me as it is for you, and to describe that in great detail would be like me asking you how you do what you do. It's what we grow up learning. The reality is, blindness isn't the problem. That's why I said it's not an impairment, because people always think about blindness as a visual impairment. Well, visually, I'm not different because I'm blind and I'm not impaired because I am blind, if, if the reality is impairment has nothing to do with it, and we really need to get away from thinking that someone is less than someone else because they may not have the same senses that that we do. And while I don't necessarily have eyesight, I have other gifts that I've learned to maximize, and probably the greatest gift of all, is that I don't happen to be light dependent like you are. The reality is that for you, when there's a power failure or something that causes all the lights and everything to go out, you scramble looking for an iPhone or a smartphone or a flashlight or something to bring light in, because we spent a lot of time bringing light on demand. To you ever since the light bulb was invented, I don't have that problem. The power goes out, doesn't bother me a bit. The reality is we've got to get away from this idea of thing that somebody is impaired because they don't have some things that we do. There are a lot of ways to get information, and eyesight is only one of them. Cynthia Washington  1:01:48 I love that, and that's exactly why I wanted you to explain that, because I think that's super important as we discuss unstoppable mindset. I think that's a critical necessity for society to learn and to know, and because you were able to find me using these great resources that you have and the work I'm putting forth intrigued you to bring me into this meeting with you. So I am, again, so grateful that we have this opportunity to collaborate in this space, bringing both our good works together to Oh, help level up awareness that there are no limits. We are unstoppable. Glasses shattering everywhere because of people like you and me who are doing this good work to change the trajectory of the world, and social media for me, has given me the opportunity to do what you do in this podcast. Michael Hingson  1:03:14 If you want people to be able to reach out to you and interact with you, how best can they do that Cynthia Washington  1:03:22 the like you did through LinkedIn is great. That's how I do receive most of my work is through LinkedIn. People find me there and will message me through then, LinkedIn, what? Michael Hingson  1:03:43 What's your LinkedIn name or your house? Cynthia Washington  1:03:47 Cynthia Washington. Okay, that's easy, yes. Cynthia Washington, Park City, Salt Lake City, will get you to me. Another outlet is through Instagram. I'm little bit more hesitant to reply to the direct messages on Instagram. I do try to filter a lot of my content and screen things. So I do trust LinkedIn a little bit more. As far as the messaging component is concerned, also, I have provided you with my email which you're happy I'm happy for you to share. Okay, so any of those three means will get you connected to me. I do not have a website. As I said, everything is organic, authentic and word of mouth. My Plate is really full, and so I like to be selective of the projects I bring on in hopes that they give back to society in one way or another. Lacher, I'm not doing it to chase every deal or get a bunch of free product. I do it with a very intentional Spirit giving back with gratitude that karmic effect goes a long way well. Michael Hingson  1:05:18 I hope people will reach out. You clearly have a lot to offer, and I think you've you've given us a lot to think about today, which I appreciate a great deal. So thank you very much for that. I want to thank all of you who are listening or watching our podcast today, or maybe you're doing both listening and watching. That's okay too. I want to thank you for being here with us. Love to get your thoughts. If you have any messages or our ideas you want to pass along. Love it if you'd reach out to me. Michael, H, I m, I C, H, A, E, L, H i at accessibe, A, C, C, E, S, S, I B, e.com, you can and I would appreciate it if you would, wherever you're listening or watching this podcast, give us a five star rating, and please give us a review. We really value your reviews highly, and I would appreciate it if you would do that. If you know of anyone Cynthia, you as well, who you think ought to be a guest on unstoppable mindset, please let us know. Introduce us. We're always looking for people to come on to help show everyone that we're all more unstoppable than we think we are. But again, Cynthia, I want to thank you for being here. This has been absolutely wonderful. Can you believe we've been doing this over an hour already? Cynthia Washington  1:06:37 Oh no, not at all. Oh yeah. Well, I am so forever grateful again, and as we head into the holidays, just remind everyone to live with a spirit of gratitude, be kind to others. And there are no limits. It's time to shatter those limits that we have created as barriers and Live limitless with an unstoppable mindset. Michael Hingson  1:07:09 You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael hingson.com slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael hingson.com. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael hingson.com forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit www.accessibe.com . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.

In this episode: WWE reportedly working on surprises for the John Cena retirement edition of SNME, Ric Flair publicly shares text message that allegedly came from Hulk Hogan's widow Sky, WWE reportedly believes that Bron Breakker can be a superstar at the level of Roman Reigns, and the First AEW women's tag team champions officially crowned during last night's “Winter is Coming” edition of DynamiteThe Resonance: A Genshin Impact Podcast: https://open.spotify.com/show/0McgviBihtrWuyfeI4JQed?si=ae97ab42da0a42afKerr County Flood Relief Fund: https://cftexashillcountry.fcsuite.com/erp/donate/create/fund?funit_id=4201Support Katie: https://gofund.me/cb2cdcb5Support Eastern Kentucky: https://secure.kentucky.gov/formservices/Finance/emergencyrelief/American Red Cross: https://www.redcross.org/donate/cm/wlky32-pub.html/The Dream Center: https://www.ekdc.info/donateKCTCS Disaster Relief: https://kctcs.edu/disasterrelief.aspxUniversity of Kentucky Flood Relief: https://philanthropy.uky.edu/kentuckyfloodreliefIf you like what you hear on the podcast, consider helping me out a little bit financially at: https://www.patreon.com/jamminjon

The show kicks off with Marc addressing cold weather and national headlines, from immigration enforcement to local government inaction. Kim highlights local and human interest stories, including infrastructure updates and community reactions, before diving into healthcare frustrations as UnitedHealthcare and SSM Health negotiations threaten coverage for 100,000 people. Attention then turns to national and local policy: Jeff Monasso details the $12 billion farm aid package and farmers' reactions, while State Senator Nick Schroer outlines his “Keep Our Schools Safe Act” and countermeasure to red flag gun laws, stressing Second Amendment protections and due process. The hour wraps with LaKrescia Cox of the American Red Cross explaining blood donation needs during the holidays and encouraging listeners to help. The episode blends policy, community, and actionable ways to support others this season.

In this episode: The latest details on the John Cena vs. Gunther match for this weekend, Gunther says he “hated” John Cena when he first start his career as a professional wrestler, and WWE sees significant ticket demand for next month's WWE Royal Rumble PLE in Saudi ArabiaKerr County Flood Relief Fund: https://cftexashillcountry.fcsuite.com/erp/donate/create/fund?funit_id=4201Support Katie: https://gofund.me/cb2cdcb5Support Eastern Kentucky: https://secure.kentucky.gov/formservices/Finance/emergencyrelief/American Red Cross: https://www.redcross.org/donate/cm/wlky32-pub.html/The Dream Center: https://www.ekdc.info/donateKCTCS Disaster Relief: https://kctcs.edu/disasterrelief.aspxUniversity of Kentucky Flood Relief: https://philanthropy.uky.edu/kentuckyfloodreliefIf you like what you hear on the podcast, consider helping me out a little bit financially at: https://www.patreon.com/jamminjon

In this episode: Masha Slamovich Removed From TNA Roster On Website, John Cena makes announcement regarding his future with WWE after in-ring retirement, and an update on LA Knight's future with WWE following attack from The Vision on RAWKerr County Flood Relief Fund: https://cftexashillcountry.fcsuite.com/erp/donate/create/fund?funit_id=4201Support Katie: https://gofund.me/cb2cdcb5Support Eastern Kentucky: https://secure.kentucky.gov/formservices/Finance/emergencyrelief/American Red Cross: https://www.redcross.org/donate/cm/wlky32-pub.html/The Dream Center: https://www.ekdc.info/donateKCTCS Disaster Relief: https://kctcs.edu/disasterrelief.aspxUniversity of Kentucky Flood Relief: https://philanthropy.uky.edu/kentuckyfloodreliefIf you like what you hear on the podcast, consider helping me out a little bit financially at: https://www.patreon.com/jamminjon

We began the program with four interesting guests on topics we think you should know more about! This year, the market is flooded with new A.I. toys, and some of them may not be appropriate for all ages! U.S. PIRG Education Fund’s 40th Trouble in Toyland report.Guest: Rory Erlich, New Economy Campaign Associate with the Public Interest Research With the holidays in full swing, so are the light decorations, candles, and ovens! The Red Cross responds to 20% more home fires during the holiday months.Guest: Jeff Hall, Regional Communications & Marketing Program Manager for the American Red Cross of Massachusetts If you haven’t bought that Christmas Tree yet, Dave Morin has tips to pick out the best tree – If you’ve already got the tree up, learn about proper indoor care so it lasts throughout the new year!Guest: Dave Morin, Past President and Association Communications for the Massachusetts Christmas Tree Association ‘Tis the season to make everything merry and BRIGHT! We all love seeing those holiday lights, but how much will it cost you this season?Guest: Kate Peters, Director of Residential Energy Efficiency for Eversource See omnystudio.com/listener for privacy information.

What struck me most in my conversation with author Jennifer Shaw is how often we underestimate the power of understanding our own story. Jennifer grew up sensing she was different, yet never had the words for why. Hearing her share how a late diagnosis of autism and ADHD finally helped her trust her own voice reminded me how important it is for all of us to feel seen. As she talked about raising two autistic sons, finding healing through writing, and learning to drop the shame she carried for so long, I found myself thinking about the many people who still hide their struggles because they don't want to be judged. I believe listeners will connect deeply with Jennifer's honesty. She shows that creativity can grow out of the very things we once thought were flaws, and that resilience is something we build each time we choose to show up as ourselves. This episode reminded me why I created Unstoppable Mindset: to hold space for stories like hers—stories that help us see difference as strength and encourage us to build a world where every person is valued for who they truly are. Highlights: 01:33 – See how early misunderstandings can shape the way someone learns to navigate people and communication.06:53 – Learn how masking and observation influence the way neurodivergent adults move through the world.11:21 – Explore how parenting experiences can open the door to understanding your own identity.12:20 – Hear how finally naming a lifelong pattern can shift shame into clarity and self-trust.20:46 – Understand why self-doubt becomes a major barrier and how stepping forward can change that story.25:57 – Discover how personal journeys can naturally weave themselves into creative work and character building.29:01 – Gain insight into why creative careers grow through endurance rather than rapid wins.30:55 – Learn how creative practices can act as grounding tools when life becomes overwhelming.33:20 – Explore how willpower and environment work together in building real resilience.40:23 – See how focusing only on limitations can keep society from recognizing real strengths.45:27 – Consider how acceptance over “fixing” creates more space for people to thrive.46:53 – Hear why embracing difference can open a more confident and creative way of living.51:07 – Learn how limiting beliefs can restrict creativity and how widening your lens can unlock growth.59:38 – Explore how curiosity and lived experience fuel a deeper creative imagination. About the Guest: J. M. Shaw lives in Alberta, Canada, with her husband and two young children. She has been writing for most of her life, though it took years to find the courage to share her stories. What began as a childhood hobby evolved into a passion that, at times, borders on obsession—and is decidedly cheaper than therapy. Though initially interested in teaching and psychology, Shaw ultimately graduated and worked as an X-ray technologist—all the while continuing to write in secret. Through it all, storytelling remained her constant: a sanctuary, a compass, and a way to make sense of the chaos. Her early work filled journals and notebooks, then spilled into typewritten manuscripts and laptop hard drives—worlds crafted from raw imagination and quiet observation. A pivotal turning point came in 2019, when Shaw was diagnosed with autism and ADHD. The news brought clarity to a lifetime of feeling “too much” or “too different.” She realized that her intense focus, emotional depth, and ability to live inside fictional worlds weren't flaws—they were the gifts of a neurodivergent mind. Her unique insights allow her to create characters with emotional realism, while her mythical creatures, societies, and belief systems draw inspiration from both history and modern culture. In many ways, her fantasy series mirrors her own arc: navigating society through the lens of autism, embracing her differences, and discovering where she belongs. Shaw's fiction blends magic with meaning, often exploring themes of identity, resilience, and redemption. Though her worlds are fantastical, her stories remain grounded in human truths. Her characters—flawed, searching, and sometimes broken—feel eerily real. Literary influences like Stephen King, Margaret Atwood, and Dean Koontz helped shape her genre-bending style, while her mother—an English major and blunt-but-honest critic—instilled in her a love of classic literature and the drive to become a better storyteller. In 2021, Shaw released The Ascension, the first book in her fantasy-adventure series, The Callum Walker Series. Since then, she's published three sequels, with dozens of short stories, poems, and manuscripts still in her vault. Though painfully introverted, she attends book signings and author talks to connect with readers—shedding ecstatic tears as they share how deeply her work resonates with them. While these moments can be overwhelming, they remind her why she writes: to create stories that matter. Currently, Shaw is working on the fifth installment of The Callum Walker Series, expanding the emotional arcs and raising the stakes in her imagined realms. Alongside it, she is developing a new dystopian-adventure that blends inequality, rebellion, love, and moral complexity. Whether indie or traditionally published, her dream remains the same: to see her books in bookstores across the world and to keep building worlds for those who need them most. Ways to connect with Jennifer**:** Website: www.jmshawauthor.com Facebook: jmshawauthor Instagram: @jmshaw_author About the Host: Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog. Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards. https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/ accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/ Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset . Leave us an Apple Podcasts review Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts. Transcription Notes: Michael Hingson  00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us. Michael Hingson  01:21 Well, hi everyone, and welcome to another edition of unstoppable mindset where inclusion, diversity and the unexpected meet. And we put it that way, because a lot of diversity people never address the issue of or include people with disabilities in their world, and some of us confront that, and I specifically take the approach you either are inclusive or you're not. There's no partial inclusion. So we put inclusion at the first part of unstoppable mindset, then diversity and the unexpected, which is everything that doesn't have anything to do with inclusion or diversity, which is most things, but it makes it kind of fun anyway, and we're glad that you're here, wherever you happen to be listening or watching, the Podcast. Today, we get to chat with Jennifer Shaw. Jennifer is an author, and she's been a a closet writer part of her life, but but she came out of the closet and has been publishing, which is cool, and she has a lot of other stories to tell, unstoppable in a lot of different ways. So I'm sure we're going to have a lot of fun talking today, and I hope that you learn some interesting and relevant concepts to your world. So Jennifer, thanks for being here and for being on unstoppable mindset. We really appreciate you coming. Jennifer Shaw  02:36 Thank you so much for having me. Well, Michael Hingson  02:38 why don't we start at the beginning, and why don't you tell us about kind of the early Jennifer, early Jennifer, Jennifer Shaw  02:44 so I was very much of an introvert, very shy. I didn't really know how to talk to people. Kind of was trying to figure things out, and was having, was having a hard time figuring things out, and became more of a misfit. And I needed a way of dealing with, you know, my misunderstandings. I came became very much a people watcher, and for a while, that worked, but I needed an outlet in order to be able to analyze and sort out my ideas. And then my mom bought me a typewriter because, you know, I'm that old. And I started, I know about typewriters? Yeah, and I started writing as a hobby, and then it became a passion and obsession. Now it's just cheaper than therapy. And in 2019 I was diagnosed with autism and ADHD, which makes total sense, looking back at all the things that I used to do and the way I felt, it makes sense now, and I thought I never shared any of my stories, but I've been writing by that point for over 30 years. And I thought, well, maybe writing is my special interest. And I got brave, and I sent off my first book in my series. It's now published because I just finished that one at the time to an editor, and I'm thinking, well, the worst they can say is it sucks. And my editor came back and said, This doesn't suck. You should publish. So two years later, I did Michael Hingson  04:05 cool well. So of course, one of the big questions, one of the most important ones of the whole day, is, do you still have the typewriter? No, yeah, I know. I don't know what happened to mine either. It is. It has gone away somewhere. Jennifer Shaw  04:19 Mine was really cool. It was a plug in electrical one had a white out strip and everything. I gave a presentation for grade five classroom, and I told them, I got started on a typewriter, and then I was going into how I got published, and different aspects of fiction writing and and plots and character development, that stuff and that, after an hour and a half, the only questions they had to ask was, what's a typewriter? Michael Hingson  04:43 Typewriter, of course, if you really want to delve into history and be fascinating to learn the history of the typewriter, do you know it? Jennifer Shaw  04:51 No, I do not. Michael Hingson  04:53 So the among other things, one of the first ways a typewriter was developed and used was. Was a countess in Europe who had a husband who didn't pay much attention to her. So she had a lover, and she wanted to be able to communicate with her lover. She is blind, and so she couldn't just have people write down messages and relay them and all that. So somebody invented this machine where she could actually create messages with a keyboard a typewriter, and then seal them, and she could get her ladies in waiting, or whoever to to give them to her, her lover. That was her way to communicate with with him, without her husband finding out. Yeah, so the ultimate note taker, the ultimate note taker, I learned to type. Well, I started to learn at home, and then between seventh and eighth grade, I took some summer school courses, just cuz it was something to do, and one of them was typing, and I didn't even think about the fact that all the other kids in the class kept complaining because they didn't know what letters they were pushing because there were no labels on the keys, which didn't bother me a bit. And so I typed then, I don't know. I assume it still is required out here, but in the eighth grade, you have to pass a test on the US Constitution, and for me to be able to take the test, they got the test transcribed into Braille, and then I brought my typewriter in and typed the answers. I guess. I don't know why they didn't just have me speak to someone, but I'm glad they did it that way. So it was fine. I'm sure it was a little bit noisy for the other kids in the class, but the typewriter wasn't too noisy. But, yeah, I typed all the answers and went from there. So that was kind of cool, but I don't remember what happened to the typewriter over the years. Jennifer Shaw  06:52 I think it gave way to keyboards and, you know, online writing programs. Michael Hingson  06:58 Yeah, I'm sure that it did, but I don't know what happened to my typewriter nevertheless, but oh well. But yeah, I did, and keyboards and everything else. But having used the typewriter, I already knew how to type, except for learning a few keys. Well, even mine was a manual typewriter. And then there was a Braille typewriter created by IBM. It's called the Model D, and it was like a regular typewriter, except instead of letters on the the keys that went up and struck the paper, it was actually braille characters and it and it struck hard enough that it actually created braille characters on the paper. So that was, that was kind of fun. But, yeah, I'm sure it all just kind of went to keyboards and everything else and and then there were word processors, and now it's just all computers. Jennifer Shaw  07:53 Yep, yep. We're a digital age. Michael Hingson  07:55 Nowadays. We are very much a digital age. So you went to to regular school and all that, yep, Jennifer Shaw  08:04 and I was never like I was it was never noticed that I was struggling because, I mean, for the most part, women tend to mask it. That's why less, fewer women are diagnosed than men. I just internalized it, and I came up with my own strategies to deal with things, and unless you were disruptive to class or you had some sort of learning difficulties and stuff, you never really got any attention. So I just sort of disappeared, because I never struggled in school and I was just the shy one. Yeah, taught myself how to communicate with other kids by taking notes of conversations. I have notebooks where I'm like, okay, so and so said this. This was the answer, okay, there was a smile. So that must be what I need to say when somebody says that. So I developed a script for myself in order to be able to socialize. Michael Hingson  08:55 And that was kind of the way you you masked it, or that was part of masking it. Jennifer Shaw  09:00 That was part of masking it. I spent a lot of time people watching so that I could blend in a lot more, kind of trying to figure it out. I felt like I was an alien dropped off on this planet and that somebody forgot to give me the script. And, you know, I was trying to figure things out as I went. Michael Hingson  09:15 Well, maybe that's actually what happened, and they'll come back and pick you up someday, maybe, but then you can beat up on them because they didn't leave a script. Jennifer Shaw  09:25 Yeah, you guys left me here with no instructions, Michael Hingson  09:27 or you were supposed to create the instructions because they were clueless. There's that possibility, you know, Jennifer Shaw  09:33 maybe I was like, you know, patient X or something, Michael Hingson  09:37 the advanced model, as it were. So you, you went through school, you went through high school, and all that. You went to college. Jennifer Shaw  09:45 I did, yes, yeah, I went through I was going to be a teacher, but they were doing the teacher strike at that time, and that I was doing my observation practicum. And I was like, I don't know if that's something I want to go into. I'm glad I didn't. And. Instead, you know, I mean, I had an interest in psychology, and I took some psychology classes, and loved them. It intrigues me how the mind works. But I ended up going into a trade school I went to in Alberta. It's the, it's called an innate northern Alberta Institute of Technology, and I became an x ray technologist, and I worked in that field for many years. Michael Hingson  10:22 Did you enjoy it? I loved it. I love that I Jennifer Shaw  10:25 didn't have to, you know, like, yes, you have to work in an environment where you got other people there, but you can still work independently and, and I loved that. And I love this. I've always been very much a science math geek, you know, things numbers. I have a propensity for numbers and and then science and math, just, you know, they were fun. Michael Hingson  10:45 Yeah, well, I agree, having a master's degree in physics and I have a secondary teaching credential, so I appreciate what you're saying. It's interesting. I would think also, as an x ray technician, although you had to give people instructions as to where to position themselves and all that. It wasn't something where you had to be very conversationally intensive, necessarily, Jennifer Shaw  11:07 yeah, and I mean, people didn't, you know, I didn't spend a lot of time with each patient, and I was able to mask a lot of my awkwardness and stuff and short short bursts, so nobody really noticed. And, you know, I had fun with the science part of it. And, yeah, it just it was never noticed. Although the social aspects, interacting with co workers and stuff, was bit difficult after, you know, outside of the actual tasks, that was interesting. Michael Hingson  11:38 I have a friend who just recently graduated from school learning to be an x ray technician. And I tease her all the time and tell her, you got to really be careful, though, because those x rays can slip out of your grasp if you're not careful, that you just never know when one's going to try to sneak away. So you better keep an eye on them and slap it when it does. Yeah, go catch them. I sent her an email last week saying, I just heard on the news an x ray escape from your hospital. What are you doing to catch it? They're fun, yeah, but, but you, but you did all of that, and then, so how long were you an x ray technician Jennifer Shaw  12:22 a little over 10 years I retired once my kids were born, Michael Hingson  12:27 okay, you had a more, well, a bigger and probably more important job to do that way, Jennifer Shaw  12:36 yes, and I mean, like at the time, we didn't know that both my boys would be, you Know, diagnosed on the spectrum, both of them have anxiety and ADHD, but I just, I was struggling with with work and being a mom, and it, in all honesty, it was going to cost me more for childcare than it was for me to just stay home. Michael Hingson  13:00 How did your so when they were diagnosed, what did your husband think Jennifer Shaw  13:04 my husband was? He says, okay, okay, I get it. Yeah, I can see those things and stuff like that. And I know when from my perspective, because both my boys went through the ADOS assessment, my thoughts were, those are the things you're looking for, because I've done those my whole life. And then, so, like, my oldest was diagnosed in like, June or July, and I received my diagnosis that September, and then my littlest guy was diagnosed the following year. Michael Hingson  13:29 You went through the assessment, and that's how you discovered it. Yep. So how old were you when they when they found it? Jennifer Shaw  13:35 Oh, I don't know if I want to give ages. I was just under 40. Okay. Michael Hingson  13:40 Well, the reason I asked was, as we talked a little bit about before we actually started the recording, I've had a number of people on the podcast who learned that they were on the spectrum. They were diagnosed later in life. I've talked to people who were 40 and even, I think, one or two above, but it just is fascinating to learn how many people actually were diagnosed later in life. And I know that part of it has to do with the fact that we've just gotten a lot smarter about autism and ADHD and so on, which which helps. So I think that that makes a lot of sense that you can understand why people were diagnosed later in life, and in every case, what people have said is that they're so relieved they have an answer they know, and it makes them feel so much better about themselves. Jennifer Shaw  14:36 Yeah, I know for myself, once I was diagnosed, I've never really kept it a secret. I've, you know, I I've given myself permission to ask questions if I'm confused, and then it opens up the doors for other people, like I will, I will tell them, like some things I don't understand, like I don't understand sarcasm. It's difficult. I can give it I don't understand when somebody is being sarcastic to me, and there's some idioms. And jokes that I that just they weigh over my head, so I'm giving myself permission to ask if I'm confused, because otherwise, how will I know? Michael Hingson  15:11 Yeah, it's it's pretty fascinating, and people deal with it in different ways. It's almost like being dyslexic, the same sort of concept you're dealing with, something where it's totally different and you may not even understand it at first, but so many people who realize they're dyslexic or have dyslexia, find ways to deal with it, and most people never even know, yeah, yeah. Jennifer Shaw  15:39 Well, I mean, I've like, not this year, but within the last couple years, I've been diagnosed with dyslexia as well. And then come to find out that my father had it as well, but he just never mentioned. It just never came up. Michael Hingson  15:51 Yeah, yeah. It's, it's pretty fascinating. But human the human psyche and the human body are very malleable, and we can get creative and deal with a lot of stuff, but I think the most important thing is that you figure out and you learn how to deal with it, and you don't make it something that is a negative in your life. It's the way you are. I've talked many times to people, and of course, it comes from me in part, from the being in the World Trade Center. Don't worry about the thing you can't control. And the fact is that autism is there, you're aware of it, and you deal with it, and maybe the day will come when we can learn to control it, but now at least you know what you're dealing with. And that's the big issue, yeah. Jennifer Shaw  16:39 And I think it like you hit it on the nail on the head, is like, the reason so many adults are being diagnosed is because we know more about it. I distinctly remember somebody asking me shortly after I was diagnosed, and they asked me specifically, oh, what's it like to be autistic? And I was like, I don't know. What's it like to not be. It's all I know. You tell me what it's like to not be, and I can tell you what it's like to be. Says it's not something you can really, yeah, people just can't experience it, I guess. Michael Hingson  17:08 Well, people ask me a lot, what's it like to be blind, and what is it like that you're just live in the dark? Well, I don't live in the dark, and that's something that is so unfortunate that we believe that eyesight is the only game in town, or most people do, and the reality is, blindness isn't about darkness. So I don't see, all right, the problem with most people is they do see, and that doesn't work for them. When suddenly the power goes out and you don't have lights anymore. Why do you distinguish one from the other? It's so unfortunate that we do that, but unfortunately, we collectively haven't taught ourselves to recognize that everyone has gifts, and we need to allow people to to manifest their gifts and not negate them and not demean the people just because they're different than us. Jennifer Shaw  17:56 Yeah, and I know I've had I've had people tell me it's like, oh well, you don't look autistic, and I'm like, I don't know what you would expect me to look like, but I've honestly tried really hard not to think of of the autism and the ADHD. I tried really hard not to look at it as a disability. In my own life, I've looked at it as it's just my brain is wired differently. Yeah, I've explained this to my boys. It's, you know, our minds are always open. We can't filter anything that's coming in. And it's like our computer, you know, our brain, if you imagine our brain as being a computer, we've got every possible tab open trying to perform a million different tasks. We've got music playing here, video playing here. We're trying to search for this file. We can't find anything. And then every now and then, it just becomes very overwhelming, and we get the swirly wheel of death and we have to restart, yeah, but we can multitask like nobody's business until then well, and Michael Hingson  18:45 the reality is, most people can learn to do it, although focusing on one thing at a time is always better anyway, but still, I hear what you're saying. My favorite story is a guy wanted to sell me life insurance when I was in college, and I knew at the time that people who were blind or had other disabilities couldn't buy life insurance because the insurance companies decided that we're a higher risk. It turns out that they weren't making that decision based on any real evidence or data. They just assumed it because that's the way the world was, and eventually that was dealt with by law. But this guy called up one day and he said, I want to sell you life insurance. Well, I thought I'd give him a shot at it, so I invited him over, and he came at three in the afternoon, and I didn't tell him in advance. I was blind, so I go to the door with my guide dog at the time Holland, and I opened the door, and he said, I'm looking for Mike Hinkson. And I said, I'm Mike hingson. You are. I'm Michael Hinkson. What can I do for you? Well, you didn't sound blind on the telephone. And I'm still wondering, what are the heck does that mean? Jennifer Shaw  19:52 Yeah, yeah, exactly. It's just, I think, you know, it's a lack of understanding. And. You know, the inability to put yourself in somebody else's shoes? Michael Hingson  20:03 Well, I think we have the ability, but we just don't, we don't learn how to use it. But you're right. It's all about education. And I think, personally, that all of us are teachers, or should be or can be. And so I choose not to take offense when somebody says you don't sound blind, or makes other kinds of comments. I i may push a little hard, but I can't be angry at them, because I know that it's all about ignorance, and they just don't know, and we as a society don't teach which we should do more of Jennifer Shaw  20:38 Yeah, I know that once I made, you know, like I posted on my, you know, with talk to my friends and stuff about the fact that I have autism and that I just, I'm learning about it myself as well. I've had a lot of people come to me and ask me, it's like, well, what, what? What did you notice? How did you find out? And I think I might be on the spectrum. And there's, you know, and it's amazing how many people came out of the woodwork with queries about, you know, questions. And I was like, This is awesome. I can answer questions and educate, yeah, Michael Hingson  21:09 well, and it's true, and the only way we can really learn and deal with some of the stuff is to have a conversation, and to have conversations with each other and be included in the conversation, and that's where it gets really comfortable, or uncomfortable is that people don't want to include you. Oh, I could end up like that person, or that person just clearly isn't, isn't as capable as I because they're blind or they have autism. Well, that's just not true, yeah, and it's, it's a challenge to deal with. Well, here's a question for you. What do you think is the biggest barrier that that people have or that they impose on themselves, and how do you move past it? Jennifer Shaw  21:52 I think that the biggest barrier that people pose on them, pose on themselves, is doubting whether or not they're worthwhile and and I know I did the lat I did that for many years and and, like I said, it wasn't until I received my diagnosis, I thought maybe, maybe, you know, I won't know unless I try. So I got out of my comfort zone, and I surpassed my doubt, and I tried, and then I come to find out that, okay, I should publish. And I've had some, you know, I've had a lot of fun doing that, and I've seen some success in that as well. Michael Hingson  22:24 One of my favorite quotes goes back to the original Star Wars movie Yoda, who said there is no try, do or do not. Don't try. I think that's absolutely true. Do it. That's why I also totally decided in the past to stop using the word failure, because failure is such an end all inappropriate thing. All right, so something didn't work out. The real question, and most of us don't learn to do it, although some of us are trying to teach them, but the biggest question is, why did this happen? What do I do about it? And we don't learn how to be introspective and analyze ourselves about that, I wrote a book that was published last year called Live like a guide dog, true stories from a blind man and his dogs about being brave, overcoming adversity and moving forward in faith, and it's all about teaching people from lessons I learned from my dogs about how to control fear and how to really step back when things happen and analyze what you do, what you fear, what you're about and how you deal with it. But there's no such thing as failure. It's just okay. This didn't work out right. Why? Why was I afraid? Or why am I afraid now? And what do I do about it? And we just don't see nearly as much analytical thinking on those kinds of subjects as we should. Jennifer Shaw  23:49 Yeah, wasn't there a quote somewhere? I can't remember who it was. I think was Edison, maybe, that he didn't fail 99 times. He found 99 times how not to do it right, and he just kept going and going and going until we got it right. Yeah. The other Michael Hingson  24:04 one I really like is the quote from Einstein that the definition of insanity is trying the same thing every time and expecting something different to happen. I think Jennifer Shaw  24:12 they said that at my graduation from high school, you'll get what you got, yeah, Michael Hingson  24:19 and you can decide to look for alternatives and look for ways to do it better, but, but it is, I think you're I don't know if it was Edison, but I'm going to assume it was who said that, but I think you're right, and it certainly makes a lot of Jennifer Shaw  24:35 sense, yes, yeah, and I've tried to live by embracing, because I've told this to my kids as well, and I've embraced the idea that, you know, we learn better from our mistakes than we do from the things we did right, Michael Hingson  24:49 although we could learn if we really thought about it, when we do something right and we go back and look at it and say, What could I have done to even make that better? And we usually don't do that well, that worked out well, so I don't have to worry about that. Well, exactly we should, you know, Jennifer Shaw  25:07 2020 looking back and saying, Well, what would we have done if this had happened? We just sort of stop. It's like when you're looking for your keys in your house. Once you find them, you stop looking. You don't keep looking for possible places it could have been. You just stop the journey. Michael Hingson  25:20 Or you don't look at why did I put them there? That's not where I usually put them. Speaker 1  25:26 Yeah, exactly, yeah. So when Michael Hingson  25:30 you discovered that you were on the spectrum, what did your husband think about Jennifer Shaw  25:34 that? He thought it made sense. Um, that Michael Hingson  25:37 explains a lot about you. Jennifer Shaw  25:38 Yeah, a little bit might be on the spectrum as well. He might be ADHD, because he has a lot of the same traits as me. But he says, yeah, it's kind of not worth going and getting it checked out and stuff like that so Michael Hingson  25:54 well, until he he wants to, then that probably makes sense. Jennifer Shaw  25:59 And there's no reason. There's no reason. Yeah, Michael Hingson  26:03 things go well, and that that's the big, important thing. But you look at at life, you look at what's going on, and you look at how you can change, what you need to change, and go forward Exactly. So tell me about your writing. You have, you have been writing a series. What did you do before the series? What was sort of the first things that you wrote that were published? Jennifer Shaw  26:26 That I wrote a short story for in a classroom assignment, my teacher published it. Wrote a couple poems. I had a teacher, a different teacher published those. But this, the series that I've written is kind of my first foray into publishing and stuff. And then just prior to that, it was just writing stories for myself, or writing scenes that came to to mind that I wanted to explore, and a lot of them had to do with characters overcoming adversity, because that's how I felt. That was what was going on in my life, Michael Hingson  26:57 and it was so what's the series about? Jennifer Shaw  27:03 So it's a magic, fantasy action adventure, some supernatural suspense kind of all sprinkled in for good measure, because I get bored of my series is there's our world, our time, coexisting magical realm, but there's a veil that separates us, and we can't see across this veil because we don't have magic. But these creatures that do can and have and they've been the source of inspiration for our fairy tales and Monster stories. And then my main character, a young man by the name of Callum Walker, is born with the ability to use magic. He doesn't know why. He's trying to make the most of it. We do learn why as we go through the series, but he doesn't know. And because he has magic, he's able to cross this veil into this magical realm. And he's learning about this world. He's learning about the beings in it. Adventures ensue, and we follow him through the series, trying to figure out as he's trying to figure out who he is, where he belongs, because he's too magic for here, but to human care and then master these abilities to survive. Michael Hingson  27:56 So has he figured out an answer to the question of why or where? Jennifer Shaw  28:00 Not yet. No answers as we go, but he's learning more. Mostly it's he's learning to accept himself and to start to trust and open up. And, you know, instead of thinking that there must be something wrong with him, and that's why he has these abilities, he starts to think, Okay, well, what can I do with these abilities and stuff? So in a lot of ways, his journey mirrors mine Michael Hingson  28:23 well, and he's asking questions, and as you ask questions, that's the most important thing you're willing to consider and explore, absolutely. So are these self published, or does a publisher publish them? Jennifer Shaw  28:40 I'm indie, published through press company called Maverick first press. Michael Hingson  28:44 Inc, have any of the books been converted to audio? Jennifer Shaw  28:48 Not yet, but I am looking into it. Michael Hingson  28:51 Some of us would like that I do read braille, and I could get a book in electronic form, and I can probably get it converted, but it'll be fun if you do get them into an audio format. I love magic and fantasy, and especially when it isn't too dark and too heavy. I've read Stephen King, but I've gotten away from reading a lot of Stephen King, just because I don't think I need things to be that dark. Although I am very impressed by what he does and how he comes up with these ideas, I'll never know. Jennifer Shaw  29:20 Yeah, I know. I don't think that it's as dark as Stephen King, but it's certainly a little darker and older than Harry Potter series. Michael Hingson  29:26 So, yeah, well, and and Harry Potter has been another one that has been certainly very good and has has encouraged a lot of kids to read. Yes and adults, Jennifer Shaw  29:42 yeah, we don't all have to be middle grade students to enjoy a middle 29:46 grade book, right? Michael Hingson  29:49 Oh, absolutely true. Well, so if you had to give one piece of advice or talk about experiences, to write. Writers who are trying to share, what would you what would you tell them? Jennifer Shaw  30:05 I would say that writing and publishing, it's a marathon. It's not a race. Don't expect immediate success. You have to work for it. But don't give up. You know? I mean, a lot of times we tend to give up too soon, when we don't see results and stuff. But if you give up, you'll never reach the finish line if you continue going, you may, you know, eventually you'll reach the finish line, and maybe not what you expect, but you will reach that finish line if you keep going. Michael Hingson  30:30 Yeah, we we are taught all too often to give up way too early. Well, it didn't work, so obviously it's not the right answer. Well, maybe it was the right answer. Most people aren't. JK Rowling, but at the same time, she went through a lot before she started getting her books published, but they're very creative. Yep, I would, I would still like to see a new series of Harry Potter books. Well, there is a guy who wrote James Potter his son, who's written a series, which is pretty good, but, you know, they're fun, yeah. Jennifer Shaw  31:07 Oh, I mean, that's why we like to read them. We like to imagine, we like to, you know, put ourselves in the shoes of, you know, the superhero. And I think that we all kind of, you know, feel a connection to those unlikely heroes that aren't perfect. And I think that appeals to a lot of people. Michael Hingson  31:27 I think it certainly does. I mean, that's clearly a lot of Harry Potter. He was certainly a kid who was different. Couldn't figure out why, and wasn't always well understood, but he worked at it, and that is something that we all can take a lesson to learn. Speaker 1  31:45 Exactly yes. So Michael Hingson  31:48 given everything that goes on with you, if the world feels overwhelming at some point, what kind of things do you do to ground yourself or or get calm again? Jennifer Shaw  31:59 Well, writing is my self care. It's my outlet. It's therapy. Aside from writing, I I'm getting back into reading because I'm going to book signing events and talks and such, and everybody's recommending, oh, read this book, read this book, and I'm finding some hidden gems out there. So I'm getting back into reading, and that seems to be very relaxing, but I do go. I do have to step away from a lot of people sometimes and just be by myself. And I'll, I'll put my headphones on, and I'll listen to my my track. I guess it's not track anymore. It was Spotify. And I'll just go for a walk for an hour, let my mind wander like a video and see where it leads me, and then come back an hour later, and my husband's like, Oh, where'd you walk? Because, like, I have no idea, but you should hear the adventures I had, yeah, Michael Hingson  32:44 both from what you read and what you thought Jennifer Shaw  32:45 about, yeah, just the things going through my head. What? And then the same thing when I'm writing, I see it as a movie in my head, and I'm just writing down what I see a lot of times, long for the ride. Michael Hingson  32:55 Yeah, your characters are writing it, and you're just there, Jennifer Shaw  32:58 yeah, you know. And when I'm when I'm in the zone. I call those the zone moments. And I won't know what's going to happen until it starts to happen. And I'm writing a sentence, oh, I didn't know that was gonna happen. I want to see where this goes. And it'll take me to somewhere where I'm like, wow, that's an amazing scene. How could I, how did I think of that? Or, on the contrary, it'll take me somewhere and I'll be like, What is wrong with me? I know that came out of my head, but what is wrong with me? So, you know, it's a double edged sword, Michael Hingson  33:26 but write them all down, because you never know where you can use them. Jennifer Shaw  33:29 Oh, absolutely. I don't delete anything. I can just wind and then start again, see where it leads. And it never goes to the same place twice. Michael Hingson  33:37 That's what makes it fun. It's an adventure. I don't know. I think there's an alien presence here somewhere. Jennifer Shaw  33:44 Who knows? Maybe I'm the next step in evolution. Could Michael Hingson  33:47 be or you come from somewhere else. And like I said, they put you down here to figure it out, and they'll come back and get you Jennifer Shaw  33:57 well, but never know. There's so many things we don't understand. You know, Michael Hingson  34:00 well, then that's true, but you know, all you can do is keep working at it and think about it. And you never know when you'll come up, come up with an answer well, or story or another story, right? So keep writing. So clearly, though, you exhibit a lot of resilience in a number of ways. Do you think resilience is something we're born with, or something that we learn, or both. Jennifer Shaw  34:25 I think it's a little of both. You know, maybe we have a stronger determination or willfulness when we're born, but it can also be a part of our environment. You know, we develop things that we want to do. We develop desires and dreams and stuff. And you know the combination of the two, the you know, the willful resolve and the desire to dream and be better. And I think those two combined will drive us towards our our goals. Michael Hingson  34:53 Now are your parents still with us? Yes. So what did they think when. You were diagnosed as being on the spectrum. Jennifer Shaw  35:03 Um, I think my dad was more open to the idea. I don't think my mom believed it, but then she's kind of, she's kind of saying, like, okay, maybe, maybe it's, oddly enough, she was, you know, more open to the idea of me having ADHD than autism. And I just think there was just a lack of understanding. But as time has gone on, I think she sees it, not just in me, but I think she sees aspects of that in herself as well. Michael Hingson  35:28 And in a sense, that's what I was wondering, was that they, they saw you grow up, and in some ways, they had to see what was going on. And I was wondering if, when you got an answer, if that was really something that helped them or that they understood? Jennifer Shaw  35:46 Yeah, I I think so. Although I did internalize a lot of of my understandings and misconceptions about life, I internalized it a lot, and I was the annoying cousins because I just, you know, said the appropriate things at inappropriate times and didn't catch jokes and didn't understand sarcasm and and I was just the oddball one out. But I think now that my mom understands a little bit more about autism and ADHD, she's seeing the signs Michael Hingson  36:13 well, and whether she understood it or not, she had to, certainly, as your mom, see that there was something going on. Well, I don't know my I'm whether she verbalized it or she just changed it out. Jennifer Shaw  36:28 I think she was just, she was working two full time jobs raising five kids on her own. I think that there just wasn't enough time in the day to notice everything. 36:37 Yeah, well, Michael Hingson  36:40 but it's always nice to really get an answer, and you you've accepted this as the answer, and hopefully they will, they will accept it as well. So that's a good thing. Jennifer Shaw  36:54 Whether or not they accept it is up to them. I'm that's their choice. Yeah, yeah. It's their choice. The most important thing is that I'm understanding it. Michael Hingson  37:04 Yeah, well, and then helps you move forward. Which is, which is a good thing? Yes. So do you think that vulnerability is part of resilience? Jennifer Shaw  37:18 I think it's important to understand where we're vulnerable. It's like accepting your weaknesses. We all want to improve. We don't want to stay weak and vulnerable, but the only way to improve is to accept those and to understand those and to identify those so that we know where to improve. So I think that it is important. Michael Hingson  37:38 I think it's crucial that we continue to work on our own ideas and attitudes and selves to be able to to move forward. And you're right. I think vulnerability is something that we all exhibit in one way or another, and when we do is that a bad thing? No, I don't think it should be. I think there are some people who think they're invulnerable to everything, and the reality is they're not Jennifer Shaw  38:09 those narcissists. Yeah, Michael Hingson  38:11 was getting there, but that's and that's exactly the problem. Is that they won't deal with issues at all. And so the fact of the matter is that they they cause a lot more difficulty for everyone. Yep, of course, they never think they do, but they do. Yeah. Jennifer Shaw  38:30 I mean, if you don't accept the fact that you're not perfect and that you have weaknesses and vulnerabilities, then you're just it turns into you're just either denying it or you're completely ignorant. How do you Michael Hingson  38:41 balance strength and softness? And because, you know when you're dealing with vulnerability and so on, and it happens, well, how do you, how do you bring all of it to balance? Jennifer Shaw  38:50 Um, it's the yin and yang, right? Um, you know, the strength keeps you going, the softness keeps you open to accepting and learning. Michael Hingson  38:59 Yeah, that makes sense. It gives you the opportunity to to go back and analyze and synthesize whatever you're thinking. Yes. Well, autism is, by the definitions that we face, considered a disability, which is fine, although my belief is that everybody on the planet has a disability, and for most people, as others have heard me say on this podcast, the disability that most people have is their light dependent, and they don't do well if suddenly the lights go out until they can find a smartphone or whatever, because the inventors, 147 years ago created the electric light bulb, which started us on a road of looking for ways to have light on demand whenever we wanted it and whenever we do want it, when that works, until suddenly the light on demand machine isn't directly available to us when light goes away. So I think that light on demand is a lovely thing, but the machines that provide it are. Only covering up a disability that most people have that they don't want to recognize. Jennifer Shaw  40:05 And I'd also argue that the more dependent we become on technology, that the harder it is to adjust to, you know, the way we used to live. If you go to the grocery store, everything's automated. And if the power goes out at the grocery store, nobody knows how to count out change now, yeah, Michael Hingson  40:22 they they cannot calculate on their own. I continue to work to be able to do that. So I like to to figure things out. People are always saying to me, How come you got the answers so quickly of how much change or how much to leave for a tip I practice, yeah, it's not magical. And the reality is, you don't always have a calculator, and a calculator is just one more thing to lug around. So why have it when you can just learn to do it yourself? Yeah? Jennifer Shaw  40:49 Or we have a cell phone which has got everything on it. Michael Hingson  40:52 Oh, I know, yeah, there is that too. But you know, the the thing about all of this is that we all have disabilities, is what I'm basically saying. But if you use disability in sort of the traditional sense, and by that I mean you have certain kinds of conditions that people call a disability, although I will submit absolutely that disability does not mean a lack of ability. But how do societal definitions of disability, kind of affect people more than the actual condition itself, whatever it is. Jennifer Shaw  41:26 I think society as a whole tend to focus on the negatives and the limitations, and if you focus solely on those, then nobody can see beyond those to what a person can do, because there's a whole, you know, there's a whole lot out there that people can do. You can, you can learn to adjust to a lot of things. The brain is very malleable. And, you know, we're not just given one sense for one reason. You know, we have five senses, well, arguably more, depending on who you talk to, yeah, to feel out the world. And same thing with autism is, you know, I mean, I had a hard time those things that would come naturally to people, like socializing, learning to speak, even my son at the playground, he didn't know how to approach kids to ask him to play and but those things can be learned. They just have to spend the time doing it well. Michael Hingson  42:19 And I hear you, do you think that autism is under the definition of disability? Jennifer Shaw  42:26 I think it can be very debilitating. I think that, you know, and then some people suffer more severe. They're more ranges than than I do mine, but I do think that the brain can learn to adjust a lot, maybe not the same as everybody else, and there will be struggles and there will be challenges, and there'll be anxieties and and things is it is, in a way, a disability. It'll never go away. But I don't think it has to be debilitating Michael Hingson  42:59 struggles and anxieties, but everyone experiences that in one way or another, and that's, of course, the point. Why should some of us be singled out? Jennifer Shaw  43:07 Yeah, exactly. Yeah. I do know, though, that with there's, I guess we call them an invisible disability, because I don't look autistic, I don't look ADHD, but I struggle inwardly. It's a lot more emotional. It's a lot more mental, you know, analyzing every conversation I've ever had. It's very exhausting and confusing, and it can lead to other things and stuff that, you know, I mean, I don't think everybody else goes around counting license plates obsessively, you know, adding up numbers on license plates and stuff. And if I don't, it can be very anxiety inducing. I don't think everybody else has to, you know, make notebooks worth of conversations to learn to talk to people and watch the world around them, to try to figure out how to act. I think for a lot of people, it comes naturally. And because I had to learn all those things on my own and stuff, it created a lot more anxiety than another person would have in that area, and life is already chaotic enough, you know, more anxiety on top of anxiety and such. Michael Hingson  44:11 Yeah, but some of that we create ourselves and don't need to. And again, it gets back to the fact we all have different gifts, and so some people are much more socially outgoing, so they can do so many more things that seem like everyone should be able to do them. But again, not everyone has the same gifts. Yeah, I think that we need to recognize that. Sorry, go ahead. I was gonna say, Jennifer Shaw  44:34 just like, not everybody has the same weaknesses, right? I learned. I think, you know, if we, if we learned to, you know, share the strengths that we have that might overcome somebody else's weaknesses and stuff. It would be a whole lot better place. Instead of trying to label everybody and segregate everybody based on their limitations, let's, let's look at their strengths and see which ones coordinate. Yeah. Michael Hingson  44:56 How does HD? ADHD manifest itself? Jennifer Shaw  45:00 Yeah, it's some, in a lot of ways, very similar to autism, and that's probably why it's now considered part of the autism spectrum. I have a difficult time focusing on things that I don't find intriguing, like, oh gosh, if I had to read a social studies textbook, I would go stark raving mad and fall asleep. And I've really hard time staying focused. Don't have to read the same paragraph 20 times, but you give me a textbook on physics, and I'm right in there, and I'll hyper focus for like, 12 straight hours, forgetting the world exists and don't eat, don't sleep, don't move, and I will just immerse myself in that. And then there's a difficult time regulating emotions so somebody gets upset about something for the most part. You know, you can calm yourself down and stuff like that. With autism and ADHD, it's really hard to regulate those emotions and come down from that hyper, hyper emotional state down to a normal state. Michael Hingson  46:00 I can see that in a lot of ways, it can look very similar to to autism in terms of the way you're describing it. It makes, makes sense, yeah, which? Which is something one has to deal with. Well, if people stop trying to fix what makes us different? What could we do with the world? How would things be different? Jennifer Shaw  46:22 I think the world be very interesting if we stopped trying to fix people and just started trying to accept people and see how, you know, like, I think that for one we would also be a lot more open to accepting people, but that would have to come first. And I think that would be amazing, because, you know, if we were all the same and we all tried to fit into the same mold, it's going to be a very boring place. Michael Hingson  46:46 The thing that is interesting about what you just said, and the question really is, when we try to fix things, why do we need to fix things? What is it that's really broken? And that's of course, the big issue is that people make assumptions based on just their own experiences, rather than looking at other people and looking at their experiences. Is that really broken? As it goes back to like when I talk about blindness, yeah, am I broken? I don't think so. I do things differently. If I had been able to see growing up, that would have been nice. But you know what? It's not the end of the world not to and it doesn't make me less of a person, and you happen to be on the autism spectrum, that's fine. It would be nice if you didn't have to deal with that, and you could function and deal with things the way most people do. But there are probably advantages, and there's certainly reasons why you are the way you are, why I am the way I am. And so why should that be a bad thing? Jennifer Shaw  47:48 I don't think it is. I mean, other than the fact that I would love to be, you know, not have to suffer with the stress and anxieties that I do, and the insecurities and the doubt and trying to figure out this world and where I belong and stuff, I wouldn't. I like the way my brain works. I like the way I think, you know, very What if, very out of the box, very creative mindsets. And I wouldn't change that for the world. Michael Hingson  48:15 Yeah, and I think people really should be accepted the way they are. Certainly there are people who we classify as geniuses because they do something that we didn't think of, and it catches on, and it's creative. Einstein did it. I mean, for that matter, there's something that that Elon Musk has done that has created this vehicle that no one else created successfully before him. Now I'm not sure that he's the greatest business guy, because I hear that Tesla is not the most profitable company in the world, but that's fine. Or Steve Jobs and Bill Gates created things. Did they do it all? Jennifer Shaw  48:56 Sorry, Sebastian Bach too. Yeah. I mean those prodigies, right? Michael Hingson  49:01 And they didn't do they didn't do everything. I understand that Einstein wasn't the greatest mathematician in the world, but he was great at concepts, and he had other people who who helped with some of the math that he didn't do, but, but the reality is, we all have gifts, and we should be able to use those gifts, and other people should appreciate them and be able to add on to what they do. One thing I always told employees when I hired people, is my job isn't to boss you around because I hired you because you demonstrated enough that you can do the job I want you to do, but my job is not to boss you, but rather to use my skills to help enhance what you do. So what we need to do is to work together to figure out how I can help you be better because of the gifts that I bring that you don't have. Some people got that, and some people didn't. Jennifer Shaw  49:50 Some people are just, they're less, you know, open minded. I think I don't know, like, less accepting of other people and less accepting of differences. And it's unfortunate. Passionate, you know, and that creates a lot of problems that, you know, they can't look beyond differences and to see the beauty behind it. Michael Hingson  50:11 Yeah, and, and the fact of the matter is that, again, we were all on the earth in one way or another, and at some point we're going to have to learn to accept that we're all part of the same world, and working together is a better way to do it. Yeah, absolutely. How do we get there? Jennifer Shaw  50:28 Yeah, I don't know. Maybe idealistic, you know, Star Trek society, or utopian society, you know. And maybe in 100 or 200 years, we'll get there. But if you think about 100 years ago, if you look at us 100 years ago, and then you think of all the technology that we have today, and that's in, like, one century is not a long time, given how long people have been on this planet. And look at all the things we've accomplished, technology wise, and look at all the great things that we have done, you know, and it's just imagine how many more, or how much, how much more we could do if we work together instead of working against each other. Michael Hingson  51:06 Yeah, and that's of course, the issue is that we haven't learned yet to necessarily work together. To some, for some people, that gets back to narcissism, right? They, they're, they're the only ones who know anything. What do you do? But yeah, I hear you, but, but, you know, I think the day is going to come when we're going to truly learn and understand that we're all in this together, and we really need to learn to work together, otherwise it's going to be a real, serious issue. Hopefully that happens sooner than later, Jennifer Shaw  51:39 yes, yeah, I don't think so, but it would be a nice to imagine what it would be like if it happened tomorrow. Michael Hingson  51:47 Yeah, how much potential do you think is lost, not because of limitations, but, but rather because of how we define them? Jennifer Shaw  51:58 I think we use limitations to set our boundaries, but by setting boundaries, we can never see ourselves moving past them, and nor do we try so. I think that setting limitations is hugely detrimental to our growth as as you know, creative minds. Michael Hingson  52:18 I think also though limitations are what we often put on other people, and oftentimes out of fear because somebody is different than us, and we create limitations that that aren't realistic, although we try to pigeonhole people. But the reality is that limitations are are are also representations of our fears and our misconceptions about other people, and it's the whole thing of, don't confuse me with the facts. Jennifer Shaw  52:51 Yes, yeah. And you know there's Yeah, like you said, there's these self limitations, but there's also limitations that we place on other people because we've judged them based on our understanding. Michael Hingson  53:03 Yeah, and we shouldn't do that, because we probably don't really know them very well anyway, but I but I do think that we all define ourselves, and we each define who we are, and that gets back to the whole thing of, don't judge somebody by what they look like or or what you think about them. Judge people by their actions, and give people the opportunity to really work on showing you what they can do. Jennifer Shaw  53:36 Absolutely, that's definitely a motto by which I've tried to live my life. I honestly don't know everybody out there. I mean, I don't think anybody does. And unless somebody gives me a reason or their behavior says otherwise, I'm going to assume that they're, you know, a good person, you know. I mean, if they, you know, if I assume this person is a good person, but maybe they smack me across face or take, you know, steal from me and stuff, then I'm going to judge those behaviors. Michael Hingson  54:02 One of the things that I learned, and we talked about in my book live like a guide dog, is dogs, and I do believe this love unconditionally, unless something really hurts them, so that they just stop loving. But dogs love unconditionally, but they don't trust unconditionally. But the difference between dogs and people is again, unless something truly has been traumatic for a dog. Dogs are more open to trust than we are. They don't worry about, well, what's this guy's hidden agenda, or why is this woman the way she is? The fact is that they're open to trust and they're looking to develop trusting relationships, and they also want us to set the rules. They want us to be the pack leaders. I'm sure there are some dogs that that probably are better than the people they're with, but by and large, the dog wants the person to be the pack leader. They want them to tell the dog, what are the rules? So. Every guide dog I've had, it's all about setting boundaries, setting rules, and working with that dog so that we each know what our responsibilities to the relationship are. And I think absolutely dogs can get that just as much as people do. They're looking for us to set the rules, but they want that, and the fact of the matter is that they get it just as much as we do. And if that relationship really develops, the kind of trust that's possible, that's a bond that's second to none, and we should all honor that we could do that with with each other too. Yeah, there are people who have hidden agendas and people that we can learn not to trust because they don't want to earn our trust either. They're in it for themselves. But I don't think that most people are that way. I think that most people really do want to develop relationships. Jennifer Shaw  55:51 Yeah, and another aspect of dogs too, is they're very humble, you know, they they don't, I mean, they probably do have some, you know, some egos, but for the most part, they're very humble, and they don't dwell on the mistakes of their past. They live in the moment. And I love Yeah, no, go ahead. They do absolutely they do Michael Hingson  56:14 one of the things that I learned after September 11, because my contacted the folks at Guide Dogs for the Blind about it, my diet, my guide dog was Roselle, and I said, Do you think this affected her, the whole relationship? And the veterinarian I spoke with, who was the head of veterinary services, the guide dogs asked, did anything directly threaten her? And I said, no, nothing did. He said, Well, there's your answer. The fact is, dogs don't do what if they don't worry about what might have been or even what happened if it didn't affect them? They they do live in the moment when we got home after the events on September 11, I took roselle's harness off and was going to take her outside. She would have none of it. She ran off, grabbed her favorite tug bone and started playing tug of war with our retired guy dog, Lenny. It was over for her. It was done. Jennifer Shaw  57:06 It's finished, the journey's done, and I'm living in this moment now, yeah, Michael Hingson  57:10 different moment. I'm not going to worry about it, and you shouldn't either, which was the lesson to learn from that. Yes, but the reality is that dogs don't do what. If dogs really want to just do what they need to do. They know the rules, like I said. They want to know what you expect, and they will deal with that. And by and large, once you set rules, dogs will live by those rules. And if they don't, you tell them that you didn't do that the right way. You don't do that in a mean way. There are very strong ways of positively telling a dog, yeah, that's not what the right thing was to do. But by the same token, typica

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Stories have a way of helping us recognize ourselves, and that's exactly what happened in my conversation with Nana Ekua Brew-Hammond. Nana shares what it was like to grow up in Queens, then suddenly move to a boarding school in Ghana, and how that experience shaped her identity in ways she's still uncovering today. As Nana describes her path from writer to author, her years of persistence, and the curiosity that led to books like Powder Necklace and Blue, I felt a deep connection to her commitment to keep creating even when the process feels uncertain. We also explored trust, partnership, and the lessons my guide dogs have taught me—all ideas that tie into the heart of Nana's storytelling. This conversation is an invitation to see your own life with more clarity, courage, and compassion. Highlights: 00:00:10 – Step into a conversation that explores how stories shape courage and connection. 00:01:41 – See how early environments influence identity and spark deeper questions about belonging. 00:02:55 – Learn how a major cultural shift can expand perspective and redefine personal truth. 00:23:05 – Discover what creative persistence looks like when the path is long and uncertain. 00:27:45 – Understand what distinguishes writing from fully embracing authorship. 00:33:22 – Explore how powerful storytelling draws people into a moment rather than just describing it. 00:46:45 – Follow how curiosity about history can unlock unexpected creative direction. 00:59:31 – Gain insight into why treating a publisher as a partner strengthens both the work and the audience reach. About the Guest: Nana Ekua Brew-Hammond is the author of Powder Necklace: A Novel, the award-winning children's picture book Blue: A History of the Color as Deep as the Sea and as Wide as the Sky, the collection Relations: An Anthology of African and Diaspora Voices, and My Parents' Marriage: A Novel.  Tapped for her passion about Africa's rich fashion traditions and techniques, Brew-Hammond was commissioned by the curators of Brooklyn Museum's "Africa Fashion" exhibit to pen and perform an original poem for the museum's companion short film of the same name. In the clip, she wore a look from the made-in-Ghana lifestyle line she co-founded with her mother and sister, Exit 14. The brand was featured on Vogue.com. Every month, Brew-Hammond co-leads the Redeemed Writers Group whose mission is to write light into the darkness. Learn more about it here.Learn more at nanabrewhammond.com. Ways to connect with Nana**:** Instagram, Facebook and Threads: @nanaekuawriter Twitter: @nanaekua  www.NanaBrewHammond.com  ORDER my new novel   MY PARENTS' MARRIAGE Read 2023 NCTE Award Winner & NAACP Image Award Nominee   BLUE: A History of the Color as Deep as the Sea and as Wide as the Sky   Read RELATIONS: An Anthology of African and Diaspora Voices , stories, essays & poems by new and established Black writers   Shop Exit 14 , all weather, uniquely designed, 100% cotton apparel sustainably made in Ghana About the Host: Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog. Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards. https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/ accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/ Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset . Leave us an Apple Podcasts review Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts. Transcription Notes: Michael Hingson  00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us. Michael Hingson  01:20 And a pleasant, Good day to you all, wherever you happen to be, I would like to welcome you to another episode of unstoppable mindset. Today, we get to have a conversation with Nana Ekua Brew-Hammond And Nana has a lot of interesting things to talk about. She's written books, she's done a variety of different things, and rather than me giving it all away, it'll be more fun to let her tell the stories and get a chance for us to listen to her. She is in Oakland, California, so she's at the other end of the state for me, and we were just comparing the weather. It's a lot colder where she is than where I live down here in Victorville, where today it's 104 degrees outside. And Nana, you said it was like, what, somewhere around 70. Yeah, it's 68 There you go. See lovely weather. Well, Nana, I want to welcome you to unstoppable mindset. We're really glad you're here, and I want to thank you for taking the time to be with us. Nana Ekua Brew-Hammond  02:23 I feel the same way. Thank you for having me on your amazing show. And it's so wonderful to be in conversation with you. Michael Hingson  02:30 Well, I'm glad we get a chance to spend some time together and we can, we can talk about whatever we want to talk about and make it relevant and interesting. So we'll do that. Why don't we start with what I love to do at the beginning of these is to talk about the early Nana growing up and all that. So take us back as close to the beginning as your memory allows. Nana Ekua Brew-Hammond  02:52 Oh gosh, as my memory allows. Um, I so I was born in Plattsburgh, New York, which is upstate near Montreal, Canada. Michael Hingson  03:06 Been there. Oh, cool in the winter. I even crossed the lake in an icebreaker. Nana Ekua Brew-Hammond  03:12 But yeah, oh my gosh, wow. Okay, yeah. Bring back memories. Well, I was only there for till I was, like two years old. So, but I do, I have gone up there in the winter and it is cold. Yes, it is cold, yeah. So I was born there, but I grew up in New York City and had that really was sort of my life. I lived in New York, grew up in Queens, New York, and then at 12 years old, my parents decided to send me to Ghana to go to school. And that was sort of like a big, the biggest change of my life, like I know that there was a before Ghana and an after Ghana, Nana and so, yeah, wow. Michael Hingson  04:02 So, so when was that? What year was that that you went to Ghana? Nana Ekua Brew-Hammond  04:06 That was 1990 August of 1990 actually. Michael Hingson  04:11 So what did you think about going to Ghana? I mean, clearly that was a major change. Nana Ekua Brew-Hammond  04:15 Yeah, you know, I, you know, my parents are from Ghana originally. So when, you know, they would always talk about it. We, you know, back then phones, long distance phone calls to Ghana. I, you know, that was, that was the extent of my sort of understanding of Ghana, the food that we ate at home, etc. So going to Ghana was just sort of mind blowing to me, to sort of be crossing, you know, getting on a plane and all of that, and then being in the country that my parents had left to come to the United States, was just sort of like, oh, wow, connecting with family members. It was just, it was a lot. To process, because life was very, very, very, very different. So yeah, it was just sort of a wild eye opening experience about just the world and myself and my family that ultimately inspired me to write a book about it, because it was just, I just, it was a lot to process. Michael Hingson  05:25 Why did they want you to go to to Ghana to study? Nana Ekua Brew-Hammond  05:30 Yeah, so in the 90s, in New York City or and in the late 80s, there was the crack epidemic was happening, and we, you know, I mean, I remember, we lived in a house in Queens, and when we would, you know, part of our chores was to sweep in front of the house, you know, rake the leaves, that kind of thing in the fall. And we would, all the time there would be crack files, you know, like as we're sweeping up, and I didn't get there where we were young. My sister was, you know, a teenager. I was 12, and my, you know, my younger brother had just been born. He was just like a, like, a little under a year old. And I think my parents just didn't feel that it was a safe place for us as kids to grow up. And so, yeah, they wanted to kind of give us an opportunity to get out of, you know, that environment for a while. Michael Hingson  06:33 What did you think of it? Nana Ekua Brew-Hammond  06:35 I mean, you know, as a kid, you never want to leave what to you. So it was, I would say it was, it was, it was interesting. Because initially I loved it. I was like, I actually campaigned, you know, I was like, I really, you know, would like to stay in Ghana, but I didn't want to stay for, you know, the three years, which is what I what happened? I wanted to stay for maybe, like a year, kind of try it, you know, go to school for a year. I found it this really cool adventure, go to boarding school and on all of that. But my parents made the decision that we should just sort of ride it out and finish like I had to finish high school. And, yeah, so, so great for me. Michael Hingson  07:25 So you were there for three years, yes. So by you were 12, so by 15, you had finished high Nana Ekua Brew-Hammond  07:32 school, yeah, because the system there is different. It's it was at the time the British system. So it was like a form system where I saw I entered in form three, because it was, it wasn't quite the equivalent in the sense that I probably should have started in form two or form one, but I was also an advanced student, and and they, the way the system there works is you have to take a common entrance exam from primary school to get into secondary school. So it's very difficult to get into school midstream there. So we had to go through all of these hoops. And, you know, there was an opening in form three, and that was higher than my, you know, than where I should have been, but I was advanced, so I was able to get into that school that way. You did okay. I assume I did. I mean, I struggled, which was interesting, because I was a very, you know, good, strong student in the States, but I struggled mightily when I first got there, and throughout, it was never easy, but I was able to manage. Michael Hingson  08:49 Now, did your sister also go to Ghana? She Nana Ekua Brew-Hammond  08:52 did, and she was hopping mad. Michael Hingson  08:55 How old was she when you were 12, she was Nana Ekua Brew-Hammond  08:59 17, so she Okay, yeah, almost about to go to college. She was really excited about, like, that portion of life. And then it was like, okay, she's in Ghana. She was hopping mad. Michael Hingson  09:13 Well, how long did she stay? Nana Ekua Brew-Hammond  09:16 Well, so she stayed for two years. Because what Ghana has is sort of like, at the time it was something called sixth form, which is, again, the British system. So it's sort of like a college prep in between the equivalent of that. So she basically did that in Ghana. Michael Hingson  09:38 Okay, well, and your little brother didn't go to Ghana, Nana Ekua Brew-Hammond  09:44 not yet, not not yet. You Michael Hingson  09:47 mean they didn't send him over at one year? No, okay, well, that's probably a good idea. Well, so looking back on it, what do you think about having spent three years in. Nana Ekua Brew-Hammond  10:00 Ghana, looking back on it, I think it was actually really, really good for me. I mean, it was that doesn't take away from the fact that it was very difficult. It was very, very challenging, not only academically. It was I was bullied really hard at this boarding school that I went to. The girls just kind of made my life hell. But what was amazing about it for me was that I had, I had exposure to Ghanaian culture in a way that I would never have had in the States. As I mentioned to you, Ghana was sort of that country over there when I lived in America. And you know, it existed as you know, family members coming to visit, long distance phone calls, the food that we ate, that you know, the accents that we had, things that made us different, and at the time, that was not cool. You know, as a kid, you just want to fit in and you don't want to be different. And going to Ghana was my opportunity to learn that, wow, I didn't have to be embarrassed or ashamed of that difference. There was so much to be proud of. You know, my family was, you know, a sprawling family, you know, my my grandmother owned a business, my grandfather owned a business, you know, it was, it was really, it was eye opening, just to sort of be in another environment. People knew how to, you know, pronounce my name, and I didn't have to, you know, just explain things. And that was really affirming for a 12 year old and a 13 year old when you're going through that, you know. So it was really good for me. And in Ghana is where I came to know Christ. I became a Christian, and it was something that spiritually, I was not really, I don't know, I just didn't really think about spiritual. I did on some level. But going to Ghana, it everything just felt so palpable. It was really like we're praying for this. And it happened, you know what I mean, like, yeah. It felt very Yeah. It was just a time in my life when life really felt very the mysteries of life really felt like they were open to me, Michael Hingson  12:37 interesting and so you clearly gained a lot of insight and knowledge and experience over there that you were able to bring back with you when you came Yes, yes. Nana Ekua Brew-Hammond  12:55 When I returned to the States, I was just, I think of myself, I guess, as a weirdo. Like, when I came back, I just felt so weird because I couldn't really, fully, you know, connect with my friends, because I had missed out on three years of culture, you know. And you You don't realize how much culture means, like, until, like, you know, you don't have those references anymore. I didn't know the songs that were popular. I didn't, you know, know about, I forget, there was some sort of genes that were really popular while I was gone. I didn't know what they were. I didn't have a pair of them. So it was just sort of this, this interesting time. And I was also young, because I had finished high school, and I was 15, yeah, my friends were, you know, sophomores, yeah, you know, and I was beginning the process of looking into college. So it was just a really isolating time for me and I, but also, you know, interesting and I, again, I say it was, it was ultimately in the in the wash of it. I think it was good because it enabled me to sort of, I guess, mature in a way that enabled me to start college earlier. And, you know, sort of see the world in a much different way. Michael Hingson  14:26 So when you went to college, what did you want to do? Or had you had you decided to start laying plans for a major and what you wanted to do post college, Nana Ekua Brew-Hammond  14:36 I did not know what I wanted to do. I kind of, I mean, I kind of thought I wanted to be a doctor. I thought I wanted to be a doctor. Like, all my life, growing up, I was like, I'm going to be a doctor. And I was a science student in Ghana, but I struggled mightily. But still, I went. I entered college with us. You know, the plans? To become a bio psychology major. And you know, I took two, three classes, well more than that, I did, like, a year of classes. And I was just like, This is not for me, not for me at all. But yeah, yeah. So it was, it was that was a little rough. Michael Hingson  15:21 Things happen. So what did? What did you go off and do? Nana Ekua Brew-Hammond  15:25 Then I ended up majoring in political science and Africana Studies, and it was, I remember taking a political science class my freshman year, and I, my my professor was amazing, but it was, it was interesting to me. I think looking back now, being able to think about the world in a way that was sort of linking history and politics and culture together. And I think that was interesting to me, because I had just come from Ghana and had been exposed to, like, sort of this completely different culture, completely different political system, and, you know, kind of having that, I that thinking, or that wonderment of like, wow, you can Life can be so different somewhere else, but it's still life, and it's still happening, but also having that connection as an American to America and what's happening there. And so holding both of those things in my hands when I got to college, I think I was, I just what I was really sort of intrigued by the idea of studying politics and studying culture and society, Michael Hingson  16:48 and that's what you did. Yes, I did. So you got a degree in political science. Nana Ekua Brew-Hammond  16:54 Yes, a double degree political science and Africana Studies. Michael Hingson  16:57 Africana Studies, okay, and again, that that's probably pretty interesting, because the the Ghana influence had to help with the Africana Studies, and the desire to to do that, and you certainly came with a good amount of knowledge that had to help in getting that as a part of your major. Nana Ekua Brew-Hammond  17:16 Well, interestingly, my focus was on African American Studies, because I really growing up as an immigrant, like with immigrant parents, their understanding or their their thought process wasn't necessarily, I don't know they weren't. They didn't really raise us to think about race or being black, because their consciousness wasn't about that. It was they were immigrants. You know what? I mean, they weren't thinking about that. So I was actually quite curious, because I did grow up in America and I was black, but I didn't understand, you know, the history of America in that way. And I remember, actually, when I was in was it the third or maybe it was the second or third grade, or maybe it was fifth grade. I did a project on the Civil War, and I remember being so interested in it, because I had, I just didn't, you know, it wasn't. I was so fascinated by American history because I really wasn't. I didn't, I didn't understand it in the way that maybe somebody who wasn't the child of immigrants, you know, might, you know, connect with it. So I was just Yeah, so I was really fascinated by African American history, so I ended up double majoring in it and concentrating on African American politics, which was really fascinating to me. Michael Hingson  18:55 Yeah, and there certainly has been a fair amount of that over the years, hasn't there? Yes, there has, but you can, you can cope with it and and again. But did your time in Ghana, kind of influence any of what you did in terms of African American Studies? Did it help you at all? Nana Ekua Brew-Hammond  19:15 Um, I, I don't know, because I don't because, because I think what, what I what, what Ghana helped me with was, I remember, I'll say this. I remember one time in Ghana, in class, we were reading a book by an author who had we were reading a play, actually by a Ghanaian writer who was writing about a Ghanian man who married an African American woman and brought her to his home. And there was a lot of clash between them, because, you know, they were both black, but they had different sort of backgrounds. Yeah, and I remember the teacher asking, because the. The the wife that he brought home, the African American woman, mentioned certain things about America, and no one in the classroom could answer any questions about America, and I was the only one who could. And I was, you know, very, very sort of shy in that in that school and in that context. But I remember that day feeling so emboldened, like I was, like, I can actually contribute to this conversation. And so maybe, you know, in on some level, when I got back to the states, maybe there was some interest in linking those two things together. But it wasn't as as is in life. It wasn't obvious to me. Then it was sort of just kind of me following my interest and curiosity. And I ended up, I didn't set out to be an Africana Studies double major, but I ended up taking so many classes that I had the credits. And, you know, I was like, Okay, I guess I'm I have two degrees now, or two, two concentrations, Michael Hingson  21:02 yeah, did you go and do any advanced work beyond getting bachelor's degrees? Nana Ekua Brew-Hammond  21:08 No, I did not. When I graduated, I initially thought I might get interested, get in, go to law school. But this was me again, following my muse. I realized that my real interest was in writing papers when I was in college. You know, give me a 15 page paper, 20 page paper, I was ecstatic. I loved writing papers. And I think that's one of the reasons, too, why I loved political science and Africana Studies, because we were assigned tons of papers, and it enabled me to sort of, you know, writing these papers enabled me to kind of think through questions that I had, or process what I was reading or thinking about or feeling. And so when I graduated from college, you know, I got, you know, a job, and was working, trying to figure out, Okay, do I want to go to law school? But at the time that I graduated, that was also during the time of, like, the.com boom, and there were a lot of online magazines that were looking for writers, and so I started, kind of, you know, submitting, and I got some some things published. And as that was happening, I was like, I think this is what I want to focus on. Michael Hingson  22:30 So when did you really know that you were a writer? Then? Nana Ekua Brew-Hammond  22:34 I mean, I don't I think that when I got back, when I started working, so I, ultimately, I got a job in advertising, and I was working, you know, as an assistant in the on the account side of things, but there was this whole creative department that, you know, got to, you know, come up with all of the, you know, the the taglines and write commercials and write jingles and all that kind of stuff. And I was, like, so fascinated by that, and that's what I thought, okay, I could if you know, I need a job, I need money, and I want to write, so maybe this is what I need to be doing. And so I ultimately did get a job as a copywriter and and I still, you know, do that work today, but I think I always knew that I needed to write, and I wanted to actually write about my experience in Ghana. So I remember, you know, I started kind of very fledgling. Would began to write into that, and I ultimately started writing that the book that became my first book, powder necklace, on the subway to and from work. Every morning I would wake up very early, write what I could get ready for work, right on the bus, right on the subway, you know, get to work after work. You know, repeat. And it took me many years, but that's what I did. And I wrote my first book, Michael Hingson  24:14 and that was published in 2010 right? Yes, it was, did you self publish? Nana Ekua Brew-Hammond  24:18 Or I well, I did not self publish. I was published by Simon and Schuster. Simon and Schuster's Atria Books, Washington Square press. And part of my process was I started just kind of, you know, the Internet. The Internet was new. It was something that was available to me. So I started just kind of Googling, how do you get published? And they said you needed a literary agent. So I started looking online for literary agents. And because I lived in New York City at the time, I would literally write my my query letters and like, hand deliver them different agencies. 90s, and one woman, after four years of looking, said, Okay, this sounds interesting. I'd love to meet with you. And I didn't believe. I was like, wow, I've been rejected for four years, and somebody actually wants this, and she was able to sell the book. And I was shocked. I was like, Simon and sister, okay? And at the time they bought it, the, you know, the America, the US, was going through the whole financial, you know, crisis, the recession, in 2008 so they held my book for a year, and then we began the process in 2009 and then they, you know, we were on track to publish it in 2010 Michael Hingson  25:46 Wow. Well, tell me about that book. Yeah. Nana Ekua Brew-Hammond  25:51 Powder necklace is a novel. It's a fictionalized account of my experience going to high school in Ghana. I when I went to school in Ghana. I went to a girls boarding school in the mountains of Ghana central region, and that school was going through a major water crisis. We did not, I mean, we the short story is that, I guess, because of we were on the mountain, the water pressure was very low, and so it was really difficult to get the water up that mountain. And they didn't have like enough, you know, tanks around the school and what have you. So we had one artificial well, and then we had, like, an underground well, and that was it. And the underground well wasn't always, you know, full of water to service the whole school. It was really difficult. So, you know, we had to bring in our own water, some. And then it became, if you had money, you could bring water. But if you didn't have money, you didn't and it was a very desperate time for for young girls without being not being able to take a shower on demand. And it was, it was wild. Michael Hingson  27:15 Where does the title powder necklace come from? Nana Ekua Brew-Hammond  27:19 So the title, I named it powder necklace, because, as I mentioned, taking a shower became this like symbol of the haves and the have nots. And, you know, all of this having water, really. And if so, what, what the girls, what we would do is, you know, after you've taken a bath, people would put tons of powder on their necks. And it was sometimes it was okay we didn't take a bath, so we're going to put powder on our necks to scented powder to cover the odor. But it was also a way, like if you had bathed, to sort of, you know, show off that you'd bathed. So for me, it was as I was reflecting on the on this as I was writing this story and reflecting on that whole experience, I thought, wow, it was sort of our way of holding our heads up, you know, in the difficult situation, and kind of making the best of it. So that's why I called it powder necklace, Michael Hingson  28:17 okay? And that was for children. Nana Ekua Brew-Hammond  28:20 Well, it was for young adults, young adults, but Michael Hingson  28:25 it was more writing than pictures. Nana Ekua Brew-Hammond  28:27 Yeah, it was a young adult novel. I actually, I mean, this was my first book. I really didn't know what I was doing. I just, I wrote the book and I didn't know that it was a young adult novel, until people were like, Yeah, you wrote a young adult novel. I'm like, okay, Michael Hingson  28:47 works for me. Well, what does, what does being a writer mean to you? Nana Ekua Brew-Hammond  28:54 Um, I think being a writer means to me being able to articulate. A time, a place, a mood, a moment, being able to articulate it, one for myself, but also to create a record that helps people who don't necessarily have that gift to be able to sort of put words to the experience of living at a time place, having a certain feeling about something. Michael Hingson  29:34 Do you think there's a difference between being considered a writer and being an author, are they the same, or are they really different? Nana Ekua Brew-Hammond  29:45 I do think that there is a difference, and not in a sort of, you know, highfalutin way. I think the difference is the fact that when you I think, like, when you asked me initially, like, when do you think that you you became. Became a writer. My My instinct is to say that I think I was always a writer, because I think if you write, you're a writer. And whether you're published or not, you're a writer. If you have that inclination, that gift, and you sort of invest in that gift, and invest and develop it. I think you're a writer, but I think with an author, I think then that's to me. I think of it as the business of being a writer, or the business of being, yeah, you are now sort of in business with your publisher. Publisher has invested a certain amount in you, and it then becomes a more sort of public facing thing. The work is not just for you anymore. The work is now being disseminated to a group and hopefully to as many people as possible, and you as the writer now have to figure out, like, how do I get to my audience? How do I maximize or expand the reach of this thing that I wrote? How do I connect with people around the story and build build a readership. And how do I ultimately, you know, the my desire and goal would be to live off of this. How do I make turn this into something that I can, I can do, you know, full time and live off of Michael Hingson  31:38 so you turn from a writer to being an author. Nana Ekua Brew-Hammond  31:42 I'm, yes, I am an author, and I'm and I'm hoping to get to the to the, you know, the point where I can do it 100% full time, and it be, you know, 100% lucrative in that way. Michael Hingson  31:56 So what are you doing now? In addition to doing books, I Nana Ekua Brew-Hammond  32:01 also freelance as a copywriter, so I'm still copywriting, Michael Hingson  32:05 okay, I was wondering what you what you did? So you're doing, still marketing and jingles and all those things, yeah, well, I Nana Ekua Brew-Hammond  32:13 I'm my focus. I do do that, but my focus is mainly in the digital space. So I write lots of websites and web ads and social media copy, and, you know, things of that nature, campaign work. Michael Hingson  32:33 Well, that's, is there anything that you've written or copy written that we would all know, Nana Ekua Brew-Hammond  32:42 yeah, I mean, I did. I've done a lot. I guess the maybe the most recent thing that I've done that people might be aware of, or some people might be aware of, is the Brooklyn Museum in New York, did a an exhibition called Africa fashion. And I, they created a short film to promote it, and I, they commissioned me to write an original piece for it. And so I wrote that piece and and performed it in the film. So, you know, people who are into that kind of thing a museum, that that museum might be aware of it. But I've also written for, I did a lot of work for L'Oreal Paris, USA, and I've just done a lot of beauty work. So many of the beauty brands you might be aware, you know, you might know, I've done some work for them, cool. Michael Hingson  33:45 Well, that, you know, you do have to do things to earn an income to to be able to afford to write until you can do it full time. Nana Ekua Brew-Hammond  33:53 Yeah, yeah. And I actually really love copywriting. I think it's an it's been an incredible teacher in the sense of how to how to crystallize an idea in very short, you know, in just a few words, how to convey emotion in just a few words. And also that storytelling is not just the words, it's how you deliver the story that's all part of it. So I think it's been an incredible teacher in that way. Michael Hingson  34:28 I know for me as a speaker, it is how you tell the story. And I've learned over 23 and a half years of speaking how to take people inside the World Trade Center and actually have them travel with me and do all the things that, and experience all the things that that I went through, and then come out of the other side and I and I say that because so many people after I speak somewhere, well. Come up and say, we were with you in the building. We were with you with everything that you did. And I appreciate that there is a real significant art to storytelling, and part of it is also, and I'm sure that this is true for you as a writer and an author, that part of it has to be that you have to actually connect with the audience. You've got to understand the audience. You've got to connect with them, and you have to bring them along, because they're not expecting to go with you. Nana Ekua Brew-Hammond  35:33 Absolutely, absolutely. And I will say that I started one of your books just the beginning of it, and I was just running with Roselle, and I was so taken, so absorbed by the first few pages of it. You really do immerse us. And I think that that's the best kind of of writing. You know, when you're able to kind of present material that people may or may not be familiar with, and make it riveting and really bring us into it, and then have us invest being, feel invested well. Michael Hingson  36:16 And I think the last book that we did last year live like a guide dog. I worked really hard to make sure that we were drawing people into the experiences, because every chapter is actually taking lessons from one of my guide dogs and also from Fantasia, which who is my wife's service dog, but each chapter relates to one of those dogs, and I wanted them to be environments where people again were drawn in and appreciate the dogs for what they are and what they do, not just some dumb Animal that comes along. Yeah. Nana Ekua Brew-Hammond  37:00 Yeah, absolutely. I mean, yeah, so interesting. I think there's, there's so much, I guess. I don't want to use the word, I guess what I want to say, there's a lot of mystery in in the sort of human animal interaction, and people just aren't aware of how powerful it is, and I can, I'm saying that I speak for myself, because growing up, actually, I was really, really scared of dogs and animals, all animals, and I so there's, there's two, there's kind of two stories I'll share. But one is when we were, when we were growing up, my parents, you know, were from Ghana. They wanted to eat goat meat. And at the time, you couldn't just go to a supermarket goat meat. So we used to go to a farm out in New Jersey that had goats, and we would have to go and have the goat, you know, slaughtered and, you know, cut up and all that kind of stuff for the meat. And I remember that whenever the hand would go into, you know, the pen where the goats were, the goats would just were. They would be so stressed out, they would like, you know, part like the ocean walked in, and if he picked, when he picked one out. There would be other people, other goats in the pen that would start screaming in agony, along with the goat that had been picked out. And I was just like, Oh my gosh. That must be his family members, like, or his loved ones. And it was so I remember that was so eye opening to me, like, wow. So I ended up years, years later, I wrote a short story, and I actually did some research on goats and how brilliant they are, and I was just like, wow, oh my goodness, I remember that so well. But I have a cat right now, and my kitty cat is just such a such a joy, like just sort of to build that relationship with, with my with my pet, is just such a beautiful thing, and how she just kind of, because I grew up really scared of pets, and I sort of inherited her when I got when I got married, you know, she's been very patient with me, like, because at first I was so skittish around her, and I could see her, kind of like rolling her eyes, like, I mean, you no harm. You can pick me up. It's all good. And she's just been so wonderfully patient with me. We've built that bond over time. Michael Hingson  39:31 Well, yeah, I have, of course, my my eighth guy, dog, Alamo, and stitch the cat. Stitch is 15 and a half and a real cutie pie. We rescued her. Actually, there were people who were living next to us, and he was moving out. His wife had died, and he just told the people who were moving all of his stuff out, take the cat to the pound. I don't want anything to do with it. And we, we said, Absolutely not. We'll find it a home. And then I asked, What the. Cat's name was, and they told me the cat's name was stitch. And I knew that this cat wasn't going to go anywhere because my wife had been, well, my wife had been a quilter since 1994 and a quilter is never going to give away a cat named stitch. Yes. Nana Ekua Brew-Hammond  40:14 Oh, I'm so glad stitch found a home with you. Michael Hingson  40:18 Oh, yeah. Well, we found a stitch. Nana Ekua Brew-Hammond  40:20 Oh, that's right, that's right. Michael Hingson  40:23 And, and, and so she's, she's got lots of personality. And so it really works out pretty well. No, no complaints. And I've always said, Whenever I get a guide dog, because my wife has always had cats, when I get a new guide dog, I've always said, and will continue to say, it has to be a dog that's been raised around cats and has no problems with cats. I have seen a couple of Guide Dogs, actually, that hated cats, and one almost killed a cat, and that's I will never tolerate that. Yeah, they have to get along. Yeah, absolutely, absolutely now, when we brought Alamo home, stitch had a few concerns about this dog in her house. She got over it when she decided that Alamo wasn't going to do anything to bother her and they they talk all the time now and rub noses and all that sort of stuff. Oh, that's so cool, yeah, but, but it's, it is great, and they, they bring so much joy and so many lessons to us that I think it was really important to learn. Nana Ekua Brew-Hammond  41:34 Yeah, yeah. You're reminding me the first dog, because my grandmother actually loves animals, and when I went to Ghana, she got a dog, and, you know, as a kid, so we got a puppy. And I remember the puppy was initially supposed to be a guard dog, but we I, I would feed the I would hand feed the dog sausages and just spoil the dog so much. Could not be a guard dog, so I loved that dog. Joshua, yeah, Joshua, Michael Hingson  42:07 well, but you and Joshua got along really well. On we got along great. One of the things that people sometimes ask me is if my dog trained to protect and the answer is no, they're not trained, and then they've said, Well, what would happen if somebody were to decide to attack you with the dog around? And my response will always be and rightly so, I wouldn't want to be the person to try that and find out what will happen, because much more than guarding, there's love. And I've always believed that dogs love unconditionally. I think trusting is a different story. They are open to trust, but, but you have to earn their trust. They'll love you, but will they trust you? That depends on you. And so it's it's really pretty cool, but I would not want to be the person to ever decide to try to attack us, because I, I am sure that Alamo would not tolerate that at all. Nana Ekua Brew-Hammond  43:10 Oh, not at all. How do, how do you or how have you built trust with your your pets? Michael Hingson  43:17 Well, a lot of it has to do with they want us to be the pack leaders. They want us to be their team leader. And so I have to set the ground rules. So, for example, no jumping on the furniture and all that. But again, it's also how you convey that. So if my dog is going to jump up on something and I don't want that, I'll say, leave it. And as soon as the dog obeys, I'll give the dog a food reward, a kibble, to let the dog know, and I'll also use a clicker, but I'll let the dog know I approve of what you did, not punishing them for, you know, something else. Yeah, so it's not punishment, it's positive rewards. I think that's extremely important, but also it is in the stressful times being very focused and calm. So if we're walking somewhere and we get lost, that is not the dog's fault, because it's my job to know where to go and how to get where I'm going, and it's the dog's job to make sure that we walk safely to get there, so if we get lost, that's on me. And what I can't do, or shouldn't do, is panic and become very fearful and upset, because the dog will sense that I have to stop and figure it out and continue to praise the dog, saying what a good job you're doing, and so on. And those kinds of things are the things that will, over time, build that trust. I think it takes a good year to truly build a trusting relationship that is second. To none. And that's the kind of teaming relationship that you want, whether it's a guide dog or any dog. And even as far as that goes, although they're different cats, yeah, but it's, it's all about building that relationship and conveying the command and conveying that you want to trust and be trusted? Nana Ekua Brew-Hammond  45:24 Yeah, yeah. I think you're you. What you said that really resonated with me is that they want to know. They want you to be the pack leader and the and part of that is, you know, you lay down the ground rules, but also you're responsible for them and their well being. And, yeah, that really, that really resonated with me. Michael Hingson  45:48 Well, so you wrote your first book, and then when did you write your second book? Nana Ekua Brew-Hammond  45:55 My second book came out in 2022, so it was a 12 year spread in my first book and my second book, Why so long? Oh my gosh, my book, I was the book I was working on, like to sort of follow, was just rejected for, for all that whole time, and I was, you know, in more and more distraught, and, you know, in despair about it. I didn't know what to do about it. And I actually, you know, I was actually reading the Bible, and I came across the fact that there was a curtain, a blue curtain, in King Solomon's temple. And I was like, why does it matter that the curtain was blue? And so I just started googling casually, and I discovered that there was a snail in antiquity that was harvested for the blue drops that it it secreted, or it secreted drops that were ultimately oxidized to turn blue. And I was like, what I've never heard about this? I started doing some more research, and I realized, like, oh my gosh, the color blue has such a fascinating history. Kids need to know about this. And so I wrote it really as a poem initially, but then I thought, you know, I really want to see if I can get this published. And I was able to get it published, and that became my children's book blue, which was such a bomb to my soul, because after sort of a decade of getting, you know, rejected, and, you know, close to a decade of getting rejected, this, this sort of beautiful, like, sort of knowledge, you know, I came across, But I was able to create a book, and it's just been a wonderful experience with the children's Michael Hingson  47:45 book, wow, so the full title of blue is, Nana Ekua Brew-Hammond  47:51 it's blue a history of the color as deep as the sea and as wide as the sky. Wow. Michael Hingson  47:57 That should be enough to get the book sold. But as you point out, there's, there's a lot of history, yes, and that, that's pretty cool. So it was, it was released in 2022 and they finally, the publishers finally bought into that, huh? Nana Ekua Brew-Hammond  48:16 Well, yeah, I mean, that wasn't the novel that I've been working on. So I was still working. I ultimately, I did sell the novel, but that was its own journey, and I ended up writing another book that became the book is called my parents marriage, and it is not about my actual parents marriage. It's a novel about a young woman for adult readers. It's my first book for adult readers, and it is about a young woman whose parents are in a polygamous union, and how they're they have a really turbulent polygamous union, and how that relationship kind of kind of cast a shadow on this woman's, you know, choices in relationships and marriage for herself. Michael Hingson  49:10 So you you publish that my parents marriage. You also did a collection relations. Tell me about relationships. Nana Ekua Brew-Hammond  49:18 I did. Yeah, so relations is an anthology of its stories, essays and poems that are by writers from all across the continent of Africa. So I have Egyptian poets and Libyan you know essayists and you know, Nigerian storytellers, just it was, it was a really amazing project to work on. I started working on it during August of 2020, which was sort of like I've heard it described as peak pandemic, right? You know, we were several months. Into lockdown, and you know, it became this wonderful way for me to kind of connect while I was sort of holed up in my apartment in New York. Michael Hingson  50:15 Okay, now, were you married by then? Nana Ekua Brew-Hammond  50:18 No, I was not. I had just started dating my now husband, and I was like, Am I ever gonna see this man again? Because he lived in California, so at that time, the planes were grounded. I remember we were, like, on the first, very first flights that were able to start, you know, that started and be on planes, there'd be like, four people on the entire plane. Michael Hingson  50:42 Yeah, hopefully you both weren't on planes going against each other at the same time. No, you did communicate a little more than that. Oh, good. Well, so you published. So when was well? What was relations published? Nana Ekua Brew-Hammond  51:02 Relations came out in 2023 okay, February of 2023, and my parents marriage came out in July of 2024. Just came out in July of 2025, Michael Hingson  51:14 which one the paperback of the paperback? Oh, okay. Have any of them been converted to audio Yes, Nana Ekua Brew-Hammond  51:23 all, but my first book, are audio books. So blue is an audio book, beautifully read, and then their relations, the stories and essays and poems are read by two speaking artists, and then my parents, marriage is is also wonderfully performed. So, yeah, they're all an audience. Michael Hingson  51:50 That's cool, yeah. So when you're writing, what, what's kind of the difference, or, how do you differentiate between writing for young people and writing for adults. There must be differences. Nana Ekua Brew-Hammond  52:07 Yeah, I think, I think with for young people, and the practical thing that I try to do is make sure that the vocabulary is are is familiar to them, mostly familiar. I like to put in a stretch word now and then to kind of get them to, like, get to the dictionary and find out what. But if I'm right, when I when I wrote blue, for example, knowing that, you know, the the age group is, the age spread is four to 888, year olds are in third grade. Four year olds are in pre K, so that's that's pretty big spread. So my sweet spot is first and second grade vocabulary words. Okay, it has to be something that they've been exposed to. So thinking of it in that way, the other thing too is breaking down concepts that are, you know, as adults, you know, we just assume that you know, or you can go look it up, but just kind of thinking it through. So if I'm talking about, instead of saying that, you know, there was a snail in antiquity who, you know, heart, you know, dyers were harvesting blue dye from these snails through after a process of oxidation. I wouldn't use any of those words. I would say, snail produced some drops that when exposed to the air and the sun turned blue. And so just sort of really, kind of being mindful of that, and also thinking very visually, writing, very visually. How can I create pictures with words that would be familiar to a child, that can sort of ignite their imagination? Michael Hingson  53:53 Yeah, I think it's extremely important to to deal with the visual aspects of it, but using words and really drawing again, drawing people in because if you just say, well, you can see this in this picture. That doesn't mean a lot, and you're also, I would think, helping to teach or create the concept that some people might some children might want to go off and write because they like how you say and what you say Nana Ekua Brew-Hammond  54:24 absolutely and when I when I talk to kids, I go or visit schools, I invite them like I wrote about the color blue. What's your favorite color? These are some some things that I did to kind of learn about it. You can do these things to learn about your favorite color and write your own book? Michael Hingson  54:42 Yeah, yeah, it's, I think, so important to really draw people in and get them to think. And I think it's so much fun for me, I do some of that, but I have probably more of a chance. Challenge, because kids want to play with the dog. Yeah, it's all about the dog. I did a lecture at a K through six elementary school in San Francisco several years ago. I'm trying to remember what school it was anyway, and the teacher said you can only talk for about 10 or 12 minutes, because they just won't pay attention any longer than that. 35 minutes later, I finally ended the discussion, because they were so fascinated to hear me talk about what my dog did. And then I carried that over to how blind people work and function and all that. And the fact is, they were fascinated. The teachers couldn't believe it, but for me, it was a great lesson to know that it's all about creating these pictures that people can follow, Nana Ekua Brew-Hammond  55:53 yeah, and also to extending those pictures or those words into an experience for kids. Yeah, they really, they really appreciate, sort of like seeing it, kind of, you know, see if the having the concept come to life, yeah, way. And so I'm sure when they see your dog, or are able to interact with your dog, that must be so wonderful for them, Michael Hingson  56:22 but it's important for them to understand what the dog is all about. So by the time they get to interact with the dog, we've talked about things like, you never pet a guide dog in harness. This is what a guide dog does, and this is what they don't do. There are a lot of things to to cover. So it's great when I have the opportunity to really teach them. And sometimes we'll walk around a classroom and I'll show them what he does. Yeah, it's important to be able to do that. Oh, I love that. I love that. And he loves it, of course, all the way. So no question about that. He's you haven't lived until you've seen two or 300 kids all wanting to pet this dog. And the dog knows what to do. He's down on the floor with every appendage stretched out as far as he can go to maximize petting places, petting. Oh, it is so funny. I love that. He loves it. He's, he's, he's so happy. He doesn't care whether he'll do it more with kids even than adults, but, yeah, he'll do it with everybody. It's all about petting me and just remembering I'm the dog. I love that. Well, you've gone through a fair amount of time between books, and I'm sort of curious, what do you think about all the various kinds of changes and ebbs and flows that have come along in the book business, in the book publishing business and so on. Nana Ekua Brew-Hammond  57:56 Yeah, there have been a lot of changes. Um, I think, um, when my first book came out, like things like, you know, Instagram Bookstagram did not exist. There weren't many sort of podcasts or things of that nature. So I think that there is, there's definitely, there are more venues and more platforms to, you know, get the message out about the book. But I think also there is, it's also just hard. It's in some ways, it also feels in some ways more challenging to get the word out, because in addition to, like, yes, there are more venues in that way, regard, there are fewer book reviewers and fewer places to get a book reviewed, and there's a whole kind of interesting business about around getting reviews. So it's just not the same in that way. But then at the same time. I think what remains the same is connecting with readers. I think the most effective thing is, you know, writing a book that's good and then getting people who have read it and liked it to evangelize, to tell people I liked it, please buy it, or you should have you heard of and because at the end of the day, you know, that's what's going to, you know, give it some wind Michael Hingson  59:30 when thunder dog came out, and we did mention about reviews, and it actually has had, like well over 1600 reviews since it came out in 2011 live like a guide dog hasn't had, of course, so many yet, but every time I get a chance to talk about that book, I ask people to go review it and tell them why it's so important, because potential readers want to know what people think of the book. Yeah, for sure. For sure, it's. It really is important for readers to review and just be honest and say what you think. It's fine, but people should do that. For me, I think one of the biggest things that I see that publishers are doing less of is in a lot of ways, true marketing. You don't, you know, you don't see them doing nearly as much. Of course, I know it's more expensive, but to help create book tours or anything like that, they focus only on social media, and that's not the way to market the book. Nana Ekua Brew-Hammond  1:00:33 Yeah, I think, I mean, I've never worked inside a publishing office, so I don't know what actually, how they make these decisions and what goes on, but I do. I think what I have come to sort of think, how I've come to think of it, is the publisher is my business partner, sort of invested in terms of, they've given me an advance. They're going to do the turn key things like, you know, make sure the book gets reviewed by Publishers Weekly, or, sorry, Publishers Marketplace, or no Publishers Weekly. I was correct, and Kirkus review, Kirkus right, and all those kinds of things. And maybe they'll do a mailing to you know who they believe are the people that they need to mail it to. But outside of that, unless you know you, you know it's stipulated in your contract, or you know you are that high, yeah, you know that that celebrity author, or that that best selling author that they you know, are willing to put that money behind. You're working with some your publicist, who's been assigned to your book has is probably working on 10 other books. Can devote so much to it. And so what I've learned is thankful. I'm thankful that, you know, I have this publisher, but I also know that I need to do a lot of work on my own to get Michael Hingson  1:02:04 you've got to be your best marketer, yes, but, but there's value in that too, because you can tell the story whatever it is, like no one else, exactly, exactly. And so that's that's really pretty important, yeah, Nana Ekua Brew-Hammond  1:02:18 for sure, for sure. And you can be, you know that I think, also giving yourself permission to be creative, yeah, you know, how can you get the word out in really creative ways, like, again, the publisher. These are things that like, if there was, you know, people, there were many people dedicated to your book for this amount of time, they could kind of sit there and brainstorm and do all those things. But, you know, the reality is, in most cases, it's a small it's a lean and mean team. They don't have that bandwidth, so yeah, just kind of coming up with creative ways. And at times, what I have learned to do is, how can I, if I have an idea that is maybe low cost and but I can't necessarily do it on my own? How can I ask them for support, because they do have, you know, a little bit more resources, Michael Hingson  1:03:16 yeah, and, and the how is really pretty simple. Actually, you just ask exactly, exactly, and you know either they will or they won't, or you'll share it, or whatever. And I have found that same thing to be true. Well, Nana, if people want to reach out to you, how do they do that? If they might want to talk about you doing copywriting for them or whatever, how can people find you? Nana Ekua Brew-Hammond  1:03:41 So my website is Nana brew-hammond.com, can you spell please? It's n, a n, a, b, r, e, w, H, A, M, M, O, N, d.com, and I have a newsletter there. So a newsletter sign up. So they can sign up to be a part of my newsletter and connect with me that way. They can also find me on Instagram, I'm at n, a, n, a, e, K, U, a writer on Instagram, and I'm also on Facebook at that same name, and then on Twitter, I am that without the writer. So, n, a, n, a, e, K, U, a, Michael Hingson  1:04:28 okay, cool. Well, I hope people will reach out and and I hope that they will read your books and like them and review them. I hope the same thing. Well, I want to thank you for being here, and I want to thank all of you for listening and watching us today. We really appreciate you being here with us. I'd love to hear what you think. Please feel free to email me. I'm reachable at Michael H, I m, I C, H, A, E, L, H i at accessibe, A, C, C, E, S, S, I. B, e.com, Michael H i@accessibe.com love to hear your thoughts and love to get your your opinions. I would really appreciate it if you would give us a five star rating when you have the opportunity to review this podcast. We really value your ratings and reviews very highly, and definitely want to know what you think, but please give us a great rating. We love that. If you know anyone who wants to be a guest on a podcast, or you think ought to be a guest, we're always looking for guests. And Nana you as well. If you know anyone, we're always looking for more people to come on the podcast and tell their stories. So we appreciate it. If you'd let us know. By the way, you can also go to my podcast page, www dot Michael hingson, M, I C, H, A, E, L, H, I N, G, s o n.com/podcast, that's another way to reach out to me as well. But definitely anything you can do to bring more folks to us, we value it very highly. And so with that, once again, Nana, I want to thank you for being here. This has been great. Nana Ekua Brew-Hammond  1:06:01 Thank you so much. I really appreciate you having me on, and you are such an inspiration. And thank you. Michael Hingson  1:06:13 You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael hingson.com slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael hingson.com. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael hingson.com forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit www.accessibe.com . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.

In this episode: Developing: Lawsuit filed against John Cena, WWE, and TKO over usage of the horns in his theme song, Darby Allin legitimately hurt during AEW Dynamite match with Kevin Knight, WWE President Nick Khan comments on Brock Lesnar's return to the company, Logan Paul comments on if Donald Trump will attend John Cena's final match, Bron Breakker is reportedly the early favorite to win the 2026 men's WWE Royal Rumble match, and Backstage news regarding WWE's plans for Natalya heading into 2026Kerr County Flood Relief Fund: https://cftexashillcountry.fcsuite.com/erp/donate/create/fund?funit_id=4201Support Katie: https://gofund.me/cb2cdcb5Support Eastern Kentucky: https://secure.kentucky.gov/formservices/Finance/emergencyrelief/American Red Cross: https://www.redcross.org/donate/cm/wlky32-pub.html/The Dream Center: https://www.ekdc.info/donateKCTCS Disaster Relief: https://kctcs.edu/disasterrelief.aspxUniversity of Kentucky Flood Relief: https://philanthropy.uky.edu/kentuckyfloodreliefIf you like what you hear on the podcast, consider helping me out a little bit financially at: https://www.patreon.com/jamminjon

In this episode of the Charity Charge Show, Grayson Harris sits down with Herman Bulls, International Director and Vice Chairman at JLL, board leader across several public companies, and long time nonprofit board member. Herman shares how West Point, Army Ranger School, and decades in corporate real estate shaped his approach to leadership, relationship building, and governance.He explains how JLL supports nonprofits and public institutions with real estate strategy, why culture and preparation matter, and what effective nonprofit boards should actually be doing.About Herman Bulls Herman Bulls is an International Director and Vice Chairman at JLL, where he has spent more than 35 years helping senior executives and institutions solve complex real estate challenges. He serves as Vice Chairman of the Board at USAA, Chairman of the Board at Fluence Energy, and sits on the boards of Host Hotels and Comfort Systems USA. Herman is also Vice Chair of the Board of the American Red Cross and Vice Chair of the West Point Association of Graduates, after a distinguished career as an Army officer and finance professor at West Point. ---------------------------About Charity ChargeCharity Charge is a financial technology company serving the nonprofit sector. From the Charity Charge Nonprofit Credit Card to bookkeeping, gift card disbursements, and state compliance, we help mission-driven organizations streamline operations and stay financially strong. Learn more at charitycharge.com.

Special thanks to this episodes sponsor BÆRSkin! Get the BÆRSkin Hoodie 4.0 for 60% Off! Click the link: https://baer.skin/rad Melissa Comeau is a Marine Corps spouse, director of the American Red Cross’ Military Veteran Caregiver Network, and a writer. She is known for her book “Sleeping with the War,” published in 2015 by the War Writers’ Campaign. The book offers a family and caregiver perspective on life after combat. She served as an Arizona Fellow for the Elizabeth Dole Foundation and in that role was honored to help bring to fruition the Hidden Heroes Congressional Caucus for Military and Veteran Caregivers. She is a recognized advocate for the military and veteran community and continues to support caregivers in her current role with the American Red Cross’ Military Veteran Caregiver Network. Before joining the network, Melissa served as the executive director of Lives of Promise, a San Diego-based nonprofit that supports military families facing a PTSD diagnosis. She has also offered peer support to Marines and their families at the Wounded Warrior Battalion – West. Melissa has a background in accounting and IT project management. She lives in Texas and is married to a U.S. Marine who was medically retired after nearly 13 years of service, including four combat deployments to both Iraq and Afghanistan.See omnystudio.com/listener for privacy information.

Burnout shows up quietly, and in this conversation, I think you will hear just how deeply it can shape a life. When I sat down with Kassandra Hamilton, she opened up about building a meaningful career in global and Indigenous health while struggling with exhaustion, anxiety, and the pressure to look like everything was fine. Her turning point came when she finally stopped long enough to ask what she truly needed. Kassandra talks about people pleasing, giving her power away, and the inside out process she now teaches to help others realign their lives. We walk through the RAIN method, the importance of boundaries, and the small daily choices that help you rebuild trust in yourself. My hope is that you walk away feeling grounded, encouraged, and ready to take one step toward a more aligned and Unstoppable life. Highlights: 01:12 – Learn how early purpose can quietly shape the path you follow. 02:51 – See how a wider view of global health reveals what truly drives burnout. 06:56 – Understand how systems and technology can add pressure when they overlook human needs. 12:50 – Learn how hidden emotions can surface when you slow down and pay attention. 17:37 – Explore how reclaiming your power shifts the way you respond to stress. 24:23 – Discover how emotional regulation tools help you move through difficult moments. 41:18 – Learn how small, steady changes rebuild energy and direction. 47:36 – Understand why real burnout recovery starts with alignment, not escape. About the Guest: Kassandra Hamilton is an alignment life coach, bestselling author in 3 categories, musician, healer, and facilitator.  She is dedicated to helping others find inner alignment and live from the inside out, rather than in a burnout state or in autopilot mode. After completing a degree in biology and international development, and then completing a Masters of Science, she wanted to pursue a career in medicine.  She has always wanted to be of service to others, and as a child she literally had dreams of holding her hands towards people and visualizing light being sent to them. only way it made sense in terms of a traditional career trajectory while she was in school was to pursue medicine.  After completing her Masters degree, she decided to work alongside doctors to see what their day to day was like and how they were creating a positive impact in their communities.  What she actually saw was a lot of burnout, paperwork, and dissatisfied lives of people that were once passionate about medicine. She was working for Doctors of BC in Vancouver, with a high end office and apartment, when she collapsed one day in her apartment from an overwhelming sense of anxiety, burnout and grief.  She had lost her dog, her boyfriend, and both her grandparents all within three months.  On top of that, she was in a career that looked good on paper, but wasn't actually fulfilling her purpose of being of service to others. She no longer wanted to pursue medicine and didn't know how she got to a dead end if she had followed all the “right” steps according to society's blueprint for success. She spent the next few years really learning about her inner world and what her purpose in life was. She became dedicated to her own healing and coping with anxiety and burnout.  For the next decade, she began working with First Nations across Canada. She witnessed and learned about the importance of looking at the whole person, from a spiritual, mental, emotional, and physical lens.  Everything seemed to be connected.  As someone with a science background, she had always been fascinated with the intricacies and magical elements of everything that comes together in one singular cell.  Our emotions are energy in motion, and if they don't move through, they get stuck.  We decide if we allow our emotions to flow or not.  Kassandra also realized how powerful our minds are.  With one thought, we create a story.  That story becomes our reality.  With all of these realizations, she came to understand that we are literally magicians of our own realities. Kassandra has learned and experienced, time and time again, that health and happiness stems from our internal world first and is a combination of our mental, spiritual, physical, and emotional realms.  Once we deal with our inner worlds and live in state of awareness over how we are operating in the world, we can project that version of ourselves out into the world to create positive change.  In a world that constantly pulls us outward - with notifications, expectations, distractions “The Magic of Realigning From the Inside Out” is about bringing us back home to ourselves.  Through deeply personal storytelling, scientific insights, and soul-centres practiced, Kassandra invites readers to reconnect with their inner compass.  This is a guidebook for anyone longing to move from autopilot to alignment and discovering what it truly means to live with intention, purpose, and clarity. Because the answers aren't out there, they HAVE to start from within.  We weren't meant to just get through the day. It is exhausting trying to fix and control everything “OUT THERE.” And the thing is, we have no control over what's happening out there anyways, We were meant to thrive and share our gifts with the world.  This is how positive ripple effects are made.  This is Kassandra plans to leave the world a better place, and support others to do the same.   With the external chaos, political mess, climate change, and growing tensions worldwide, She decided it was time to start creating some positive changes. She now has started a coaching practice committed to sharing her work with others, and her book compliments her work, outlining a 4-phase approach to moving from anxiety, fear, burnout, to living in alignment and inner power.  After a very successful book tour showcasing her bestseller (in 3 categories) “The Magic of Realigning From the Inside Out” – she is going on tour.  But this isn't just any book tour – it is centred around creating community connections.  She will be doing wellness workshops and talks in local libraries, bookstores, and wellness venues around burnout prevention, boundaries, resilience, and authentic leadership, leveraging my book as a tool for this. She is currently in the planning stages and open to support in making this happen. Kassandra is dedicated to sharing stories that inspire personal development and growth. She brings a unique perspective to storytelling, blending data-driven insights with narrative. With years of experience in health information management projects with First Nations communities in Canada, she has become fascinated with the power of sharing compelling stories through complex qualitative data.  Her book is titled “The Magic of Realigning From the Inside Out” and is now available on Amazon and 50+ more platforms. Outside of writing, she loves traveling, dancing, hiking, paddleboarding, and putting on community events that promote inner healing and connection.  She also provides sound healing sessions, Ayurvedic Head Massage, and Bio-Energy Healing sessions at a local wellness establishment in her community.  She volunteers at Connective Society as a restorative justice mentor for youth who are struggling with a lack of leadership or role models in their life. Lastly, Kassandra is a singer/songwriter and a musician.  You can find her playing at local open mics, hosting backyard community jam sessions, or at gigs around Vancouver Island. She put out an EP under the artist name “Kazz” in 2018 called “Reflections” and has released 4 singles under this title since.  This year (2025), she started a new collaborative label with her partner who is a music producer, and they have released two songs under the artist name “Cyphyr & Myraky.” Her mission is this: So many people believe the answers are "out there" and feel helpless in the current state of the world environmentally, politically, economically etc. Instead of feeling helpless, paralyzed by fear, or living under the influence of external circumstance and chaos, we can create real change by first realigning from the inside out to reconnect with our inner power and creativity. Imagine a world where people took responsibility for their life, knew their purpose, and felt like they were living life in full alignment with this.  Imagine what our communities would look like then? Above all else, Kassandra wants to inspire others to create positive ripple effects out into the world.  Ways to connect with Kassandra**:** Instagram: @kassandra hamilton  Facebook: Coaching with Kassandra TikTok: coachingwithkassandra LinkedIn: Kassandra Hamilton Website: www.kassandrahamilton.com Linktree with all my info: https://linktr.ee/kassandra.hamilton Spotify: Under name "Kazz": https://open.spotify.com/artist/0gpUecr9VkVJMmVIyp1NFt?si=byM7VdL9QDeezl5-666XKQ&utm_medium=share&utm_source=linktree&nd=1&dlsi=9a801d5edc774e1d Under name "Cyphyr & Myraky" - new collaborative label https://open.spotify.com/artist/3xUxZGxTseXQB2G9PVolMn?si=In3BLhX3SMK_c-3ukTlCfQ&utm_medium=share&utm_source=linktree&nd=1&dlsi=d369f571e6384062 Amazon Link to Book: https://a.co/d/2yWISSu Book Trailer: https://www.youtube.com/watch?v=cDKW9ZNrsvA Rogers TV Community News Story: https://www.youtube.com/watch?v=u0eOnQ2DAdg Nanaimo News Bulletin Story: https://www.nanaimobulletin.com/local-news/nanaimo-health-and-life-coachs-new-book-guides-inner-alignment-8182386 About the Host: Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog. Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards. https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/ accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/ Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset . Leave us an Apple Podcasts review Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts. Transcription Notes: Michael Hingson  00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us. Michael Hingson  01:21 Well, hi everyone. I want to welcome you to another episode of unstoppable mindset. We're really glad that you're here with us today. Our guest today is Kassandra Hamilton, from up in British Columbia, way, and she has, I think, a lot to talk about. She's a coach. She talks about burnout and but also about her many talents. She sings, she's a musician, and on top of everything else, she's an author, and she just wrote a book that has just come out. So we've got lots to talk about, or she has lots to talk about, and we'll talk about it with her. So, Kassandra, welcome to unstoppable mindset. We're glad you're here. Kassandra Hamilton  02:08 Thanks for having me, Michael. I'm really grateful to be here today. Michael Hingson  02:12 Well, I'm excited. There's obviously a lot to talk about, I think so. Tell us a little bit about the early Cassandra growing up, and all the usual things. You know, you got to start at the beginning somewhere, Kassandra Hamilton  02:22 absolutely, yeah, so as a kid, I mean, I've always been curious. My mom used to get very puzzled by me as a child, because I would always ask, like, who is God and how is the world made? And I just had all these questions. And it just never really stopped. When I was six, I had a vision of helping people and healing them with my hands, and I just saw this light between my hands and other people, and it was this recurring dream I kept having, and I didn't understand it in the practical sense. So I pursued a very traditional, you know, career in medicine, because that's what made sense to me, and the social conditions that we had in front of us, and that didn't really pan out for me. I just it wasn't resonating. I felt like the system was very rigid. And I just have always been fascinated with more of a holistic picture of someone you know, like their physical, emotional, spiritual selves, and so the just focusing on the physical alone just wasn't cutting it for me. I knew there was so much more, and I was so curious about all of that. So yeah, I've gone through different sort of journeys on my path, and come back to a place of really wanting to be of service and share some of the tools and strategies that I've learned along the way. Michael Hingson  03:47 Well, you started down the road of going into medicine, didn't you? Mm, hmm. And what was your master's in? Because I know you had your your master's degree, and then you started working with doctors. What did you get your master's degree in? Kassandra Hamilton  04:02 Yeah, so I completed a master's of science because it was in the stream of global health. And so I was really fascinated by the multifaceted aspect of that. And not just looking at physical impact in the world. We looked at, you know, political and economic, geographic indicators of health really gave me that sort of overall vision of what health looks like from from that bird's eye view. And then I wanted to pursue medicine after that, because, again, I wanted to be of service to others, but I ended up working with doctors to see if that's actually what I wanted to do, and I just saw the amount of burnout that doctors were experiencing and how 80% of their workload was paperwork. Michael Hingson  04:56 And so what did. You do. Kassandra Hamilton  05:02 So I left that work. I was there for two years, and it just I wasn't buying it. So I left. I started my own company as a consultant, and realized that a lot of the issues I was seeing abroad, I actually we had a lot of gaps here in Canada, especially with our indigenous communities, the disparities there were just huge, and so I focused my energy for the last decade on working with indigenous communities and unlearning a lot of sort of colonial ways of doing things and really integrating the holistic health model that is presented from from that culture that I was working with, and it's really, really been transformative and instrumental in the way that I approach health now, Michael Hingson  05:51 well, I'm curious about something sort of off the wall. I appreciate what you're saying about paperwork, and I'm sure there are all sorts of legalistic reasons why there has to be so much paperwork and so on in the medical world, especially when everybody's so concerned about things like malpractice and all that. But do you think any of that has gotten any better? Or how has it changed as we are progressing more to a paperless or different kind of charting system where everything is done from a computer terminal. I'm spoiled. My doctors are with Kaiser Permanente, and everything is all done on wireless, or at least on non paper chart. Types of things that they're just typing into the computer, actually, as as we're communicating and we're talking and I'm in visiting and so on, but everything is all done online. What do you think about that? Does that help any Kassandra Hamilton  06:53 so very great question. So when we're talking about accessibility, I'm going to say no, not for indigenous communities, at least here in Canada, I'll speak from my experience, but things have gone digital, and actually what I was doing was working as a digital health consultant to bridge health gaps in digital systems. Because what was happening and what still happens is there's systems that are quite siloed, and so a lot of health centers that are remote will be using paper still, or they'll be using system for that and another system for this. And so there's no wrap around, diligence around the client. And so there is this huge accessibility issue, which is what I've been working on for the last 10 years. Michael Hingson  07:41 Well, do you think that as well? Hopefully you'll see more paperless kinds of things go into play. But do you think in areas where the paper quantity has decreased, in the online or digital chart systems have come into play. Does that help burn out at all? Do you think again? Kassandra Hamilton  08:08 You know what? It really depends. Like you're you're only as good as your as your system allows, and so if you haven't allowed for inclusivity, and for example, a lot of the work that was funded in the first couple years that I was doing, there was no due diligence to figure out whether or not these remote areas even had internet. So without internet, they were pumping money into all of these systems that were super high tech, not culturally appropriate. A lot of elders don't even own a computer, let alone a smartphone or anything like that, or have service. So it was there was a huge disconnect there, and so part of the work I've been doing is a lot of advocacy and helping government agencies understand the connecting pieces that are are instrumental in the success of digital health implementation. Yeah, well, Michael Hingson  09:09 you know here, I know a fair amount about the whole digital chart system, because my sister in law was a critical care unit nurse at Kaiser, and then she managed several wards, and then she was tasked to be the head nurse for on the profit side, to help bring digital charts into Kaiser and and so I heard a lot about it from her and especially all the doctors who opposed it, just because they didn't want any change. They wanted to just do things the way that they had always done them. Yeah. And so the result is that they kind of got dragged kicking and screaming into it a little bit. But now I hear people mostly praising the whole system because it makes their job a lot easier. On the other hand, the other thing that happens, though, is they the system crams more patients into a doctor's appointment schedule every day, and so I'm not sure they're always seeing as much of patients as they should of any given patient, but I guess they have more doctors that specialize in different things. So no matter what happens, the doctors can all see whatever there is to see, because everything is in the chart, right? Kassandra Hamilton  10:41 And so Absolutely, in theory, and in urban areas where that works, you know, the digital systems are set up properly, absolutely. But in terms of going back to your question about burnout, if there's one nurse for one community, and she's a chart in five different, you know, systems that it's actually going to add to her burnout at the end of the day. Yeah? Michael Hingson  11:04 Well, yeah, and I appreciate that. I mean, so clearly, there's still quite a disparity, but it does, it does sound like in areas where they're able to truly bring digital charts and capturing information digitally into the system where, where that does exist, it can make people's lives, doctors, lives and so on, a little bit easier, and maybe contribute a little bit less to burnout. Kassandra Hamilton  11:34 Yeah, absolutely. And of course, that's the hope, and that's you know, why we continue to do the work to bring it into this, especially with AI too, like bringing more efficiency into the workplace, and it's all part of it. So yes, absolutely there's, there's definitely some, some hope, and some, you know, leaner, leaner ways of doing things for a lot of people. So yeah, yeah. Michael Hingson  12:01 I'll hope it will continue to get better, and that the influence will expand so that the more rural areas and so on will be able to get the kinds of things that the more urban areas have. Now I live in an area that's fairly urban, but we don't have a Kaiser hospital up here. We have clinics, but we don't have a hospital. And apparently there's now, finally some movement toward making that happen. But it's interesting, where we used to live, in Northern California. We lived in a very what was, although we weren't, but was a rich County, and there were 200,000 people or so in the county, and there was a Kaiser hospital in the county. There was a Kaiser hospital about 30 miles away in San Francisco, and there were Kaiser hospitals going north, 1520, miles further north, in Petaluma. So there are a lot of hospitals, but we are in an area where there are over 400,000 people now, and there isn't a Kaiser hospital here, and that just has always seemed kind of strange to me. And the response is, well, the doctors don't want to move up here. I mean, there are all sorts of different reasons that are given, but it just seems strange. So if you really need to go to the hospital, they do have contracts that sort of work sometimes, or you have to go about 50 miles to get to the nearest actual Kaiser hospital, right? So it's strange. Kassandra Hamilton  13:38 It is strange. And there's a lot of things. Who knows who made the last call on decision? Right? So, right, yeah. Michael Hingson  13:48 Well, again, so the rumor goes they're going to be building a hospital here, and I think that will be a good thing. So we'll see. We'll see how it goes. But you experienced burnout, Kassandra Hamilton  14:00 didn't you? I did? Yes, I tell us about that, if you would. Yeah, absolutely so when I was 27 and I went, that was Michael Hingson  14:13 last year, right? Kassandra Hamilton  14:14 Yes, thank you. It was 10 years ago, but on the outside, I was thriving. Michael, I was like, working for doctors of BC, I had an apartment on the ninth floor. I had an ocean view. I had the apartment downtown. I was, you know, dating. I was like, doing all these things. I was achieving, pushing and showing up. And inside I was running on empty, and I was very disconnected from my purpose, from myself, and that breakdown became eventually a breakthrough, but in the process, you know, I lost all my grandparents and my dog, and I didn't have tools for dealing with my anxiety. Yeah, and social media sort of just amplified that sort of comparative feeling, and I just started to slow down and like really realign, and I realized how many people were living on autopilot and surviving instead of thriving. And that's really when I wanted to become committed to helping others reclaim their purpose and their authenticity, and not just bounce back from burnout, but like rise into something greater, and like reconnect with themselves and their why of their purpose of being here. You know, Michael Hingson  15:33 yeah, because you you thought you were thriving, but you really weren't. Yeah, exactly which is, which is unfortunate, but still, those kinds of things happen. So what did you So, how did you go from experiencing burnout to moving forward and realigning? What? What did you learn? How did you discover it and what actually happened. Kassandra Hamilton  16:01 So I, you know, I, for a long time, went through my own inward journey. And I, you know, I went to counseling, I sought other ways of healing, through energy work, I tried all the different tools and modalities, and I realized over time, it meant flipping the script, and most of us live from the outside in, and we're chasing expectations and people pleasing, letting circumstances dictate our worth, and living from the inside out to me meant connecting with who I was and my values and and the truth of finding my like finding my purpose, and letting that be the driver, and that means having boundaries. It means speaking up when you're when you're scared or you have fear. I know you've done a lot of work with fear and how to leverage that for a more positive outcome, rather than letting it stop you. So in my life, that shift has really helped me stop outsourcing my power and allowed me to show up authentically in my work and my relationships and creativity, and that's where my freedom and vitality really lives, and I really want to share that with others. Michael Hingson  17:12 That's interesting. Way that you put it, you're outsourcing your power. What do you mean by that? Kassandra Hamilton  17:18 I was giving my power away. I was waiting for someone else to approve of something that I did. I was showcasing my, you know, achievements, and that was how I attached value to my identity and who I was. Michael Hingson  17:34 And of course, what that really meant is that you, as you said, it was all about people pleasing and so on. And how did you change all that? Kassandra Hamilton  17:43 It wasn't overnight, I'll bet it wasn't, yeah, and so I changed all that by getting curious and by going inside. And I have a four step process that I share in this book that I've now written. And the first step is to observe yourself, like, how are you showing up? What kind of patterns are coming up for you? And then starting to understand, like, why, where did those come from? And then starting to re tune that part of yourself, like, Okay, so that's how I'm showing up. How do I want to show up? And how can I change my patterns, and how I react to things, to do that, and that's how you start to, sort of like flip the narrative and limp from the inside out. Michael Hingson  18:26 How do people do that? Because we're, because we're, I think we're really trained to behave that way. We're we're trained to as, as you would put it, all too often, give your power away or outsource your power. And how do we change that mentality? Kassandra Hamilton  18:48 Yeah, well, we have to first observe ourselves. We have to look at, you know, how are boundaries being used in your life? Or are they even there? Are you showing up for yourself as much as you're showing up for other people? Are you being authentic in what really is, in alignment with your own values? Are you living on purpose? So these things are what we look at, and then I have tools and frameworks and questions to help people really start to observe themselves from an outside perspective and ask themselves, Is this really how I want to be living right now? Is this allowing me to live the life that I want? Michael Hingson  19:34 Yeah, and is it, is it helping me grow Exactly? And that's that's a lot of the issue that that we face. I know, in my my book live like a guide dog that wrote was published last year. We we talk a lot about the fact that people need to learn, or hopefully will learn, how to be much more introspective and. And analyze what they do every day, and really put that analysis to work, to to learn. What am I afraid of? What is going on? Why am I worried about this? Because I don't have any control over it and and people just don't grow up feeling that way, because we don't really teach people how to learn to control fear and how to be introspective, which is part of the problem, of course, right? Kassandra Hamilton  20:27 Or even how to manage our emotions, right? Like emotion is energy in motion, and if we do not allow it to move through us, it gets stuck, and it shows up in our bodies as a physical ailment, yeah. And that's the mind, body, spirit connection. That's why physical, mental, emotional health is so important to look at as as a whole, not just in silo. Michael Hingson  20:51 So how do you how do you teach people to take a different view than what we typically learned how to do well? Kassandra Hamilton  21:01 So once we've observed what people what people are, how they're operating, we then start to understand where it comes from. So a lot of people are programmed either by society or early childhood experiences, and then they are just operating on autopilot from those patterns. But they don't know that. So once you start like, awareness is everything, and once you see something, you can't unsee it. So at that point, it's like, okay, how can we move from this place to where you want to be? And so I have a lot of tools for understanding and processing your emotions in real time. I have tools for understanding and managing nervous like your nervous system, I look at it from a science and health background as well as a spiritual background. So it's like blending the tool to and understanding that healing isn't just physical and mindfulness and slowing down and journaling and just taking the time to actually try and understand yourself. Michael Hingson  22:03 So how has all of this changed how you live your life? Kassandra Hamilton  22:08 Well, I since I started operating in a different way, I bought a house. I bought another house, about another house, I, you know, wrote a book. I changed careers. I am coaching people now I'm just like really living in my element, in my my full purpose, which is have this written on my wall that I want to help others rediscover their magic, so we can all fly together. So it's really about spreading positive ripple effects in the world, you know, but starting at home and in our communities. And I believe that that inside out ripple effect is so much more powerful than anything we can do out there, Michael Hingson  22:56 just so that we get it out there. What's the title of the book? Kassandra Hamilton  22:59 It's called the magic of realigning from the inside out. Michael Hingson  23:04 Since we, we talked about it, I figured we better get the title out there. Yeah, thank you. And there is a picture of the book cover and so on in the show notes. But I just wanted to make sure that you, you did tell people the title. Well, tell me, is there an incident or a moment where you realize that your work could really create change in someone's life? Kassandra Hamilton  23:32 Yeah, you know, that's an interesting question. I've been asked that a few times, and the answer is that I just have a very strong morning practice where I journal. And throughout that journaling the last few years, I realized my process of integrating all of these tools and what it's done for me, and it just became like again, me observing myself through the pages and recognizing that I you know, it was my responsibility to share this, this work that I had done with other people, and not from a place of of ego, but really from that place of wanting to share stories and experiences in hopes that it will inspire others to, you know, take the time to Get curious and courageous about their own lives. Michael Hingson  24:22 Did you have any kind of an aha moment or a moment with anyone besides yourself that really caused you to realize, Oh, I'm really making a difference here. I'm really able to do this, and it makes a lot of sense to do what I'm doing. Kassandra Hamilton  24:38 Well, it's so funny, because informally, all of my friends will come to me for, you know, advice or coaching or reframing or whatever, and then eventually I was like, Man, I should get paid. And Michael Hingson  24:53 they're not your friends anymore, because now you're charging them, right? Kassandra Hamilton  24:58 So it's something that I've. Always really wanted to do, and I've always been fascinated by people and how their brains work, and what their resistance to change is, including my own. And yeah, I guess I just sort of had this moment a few years ago when I was like, I want to really focus my time on and energy to help other people have these moments of insight, or aha moments, or realizing they can pivot and actually start creating what they want in their lives. Michael Hingson  25:29 So what kind of tools do you use in your coaching process to help people do that? Kassandra Hamilton  25:34 Yeah, I lean on a lot of work from Gabor Mate and Deepak Chopra. I use tools that I've learned through Tara Brock. So my favorite tool, actually, that I, that I use, and I, I encourage people to try, is rain. And so if I could leave one sort of tool for people here today, it would be rain. And rain stands for recognize, acknowledge or accept, investigate, and then nourish. And so anytime people are in an activated emotional state or a negative emotion, they can sit away from their current situations, whether it's you go to the bathroom, or you sit alone for a few moments and you just recognize, okay, what is it that I'm feeling anxiety? Alright, we've named it. I recognize it. I'm accepting and acknowledging that I feel anxious. And then I is investigating, why do I feel anxious? What is the reason I feel anxious? And once you have figured out why, you can start to comfort yourself from a place of compassion, like it's okay to feel this way, you know Michael, like emotions are just children that want to be seen and heard, and the more you shove them down, the more chaos ensues. So when you comfort those emotions and you understand them, they move through you, naturally, emotion energy in motion. That's how we can assist ourselves in getting better at letting the emotions move through us. Michael Hingson  27:08 Yeah, and something that comes to mind along that that same line is the whole issue that you've already talked about, some which is talking about what what you feel, whoever you are, and be willing to express emotions, be willing to be honest with yourself and with other people. And again, I just think that we so often are taught not to do that. It's so unfortunate. Kassandra Hamilton  27:36 Absolutely, absolutely, we're not taught about anything. And I have a long list for the education curriculum, let me tell you, yeah, boundaries, you know, emotional regulation, emotional intelligence, yeah, reframing, Like there's just so many things, so many things. Michael Hingson  28:03 So you've, you've helped a lot of people, primarily, who do you do you coach? Who are your your typical clients? Or does it matter? Kassandra Hamilton  28:14 So I typically coach people between ages 25 to 40, but I actually recently had a senior reach out to me after she found an article in the paper, and so I'm not excluding people from who I work with, but generally speaking, that's sort of the age range is 25 to 45 people who maybe have reached a, you know, the career they thought they were always going to do and get there, and they're like, this, isn't it? This isn't it for me, I'm burnt out. I'm tired. It's not what I thought it was going to be. Or maybe they're in a relationship and they're stuck and feeling burnt out from that. So yeah, that's the age group that I work in. Because regardless of what issue you're working on, career, relationship, sense of self, these tools will help you pivot to really realign with your purpose. Michael Hingson  29:03 So how do you help people go from being stuck to realigning and empowered Kassandra Hamilton  29:10 through my four step process? So I don't want to give too much away, but people will just need to read the book to find out. Michael Hingson  29:19 Well, if you can describe maybe a little bit in general, just enough to Yeah. Kassandra Hamilton  29:24 So just like I was saying before, like first getting really clear on how people are operating, so that's the observed part, and then starting to understand themselves through the different patterns that are coming up on a weekly, daily basis. So it's a lot of investigating and getting data in the first couple weeks, and then after that, we start to understand how to rewire things through different tools that I introduce, and we do it in small, manageable steps. My coaching programs are either six weeks or two. 12 weeks long. And throughout that process, we try things, and everyone's different. So some tools stick, you know, more than others, and that's okay. I just have a the approach that I've moved them through, and by the end, people are having amazing experiences and feeling like it's life changing. And I have, you know, a lot of people reaching out with testimonials that I just, you know, really helped fuel me to continue this work. Michael Hingson  30:26 Have you done this at all with children? I Kassandra Hamilton  30:30 haven't, but it's so interesting that you asked that because I really love working with youth. I work in a restorative justice volunteer program here in my community, and it's all about providing mentorship and being a role model for for youth that have maybe lost their way. And that's definitely an area I'm curious about. It's funny that you mentioned that. Michael Hingson  30:55 Well, it just, you know, the the reality is that the earlier we can get people to think about this and change and go more toward the kind of processes that you promote, the better it would be. But I also realize that that's a it's a little bit different process with with youth, I'm sure, than it is with older, older people, adults and so on. But I was just curious if you had done any, or if you have any plans to maybe open any kind of programs more for youth to help them the same way, because clearly there are a lot of stuck youth out there. Kassandra Hamilton  31:37 Yeah, very much so. And to be honest, like with the amount of technology and information overload and state of the world, like the amount of overwhelm and anxiety among youth right now is just through the charts, yeah, yeah. So definitely something that's been on my mind, and I I'm very curious as to what sparked you to ask that, because it's definitely something I've been exploring so Michael Hingson  32:02 well, it just popped into my head that that's an interesting thing to think about. And I would also think that the earlier we can and in this case, you can, reach children, the more open they probably are to listening to suggestions if you can establish a rapport with them. The reality is that that at a younger age, they're not as locked in to ways of doing things as they might be later on, my wife was my late wife was a teacher for 10 years, then she loved teaching second and third graders, and she said even by the time you're getting to fourth graders, they're starting to be a little bit more rigid in their mindsets. And so the result was that it was harder sometimes to reach them. And I think that's true, and I and I know that everything I've ever read or heard younger the child, the more open they are, and the more they're able to learn. Like younger children are better able to learn more than one language and so on. And the earlier you can get to children, probably the better it would be all the way around. Kassandra Hamilton  33:19 Absolutely, absolutely, yeah, yeah, definitely, an avian Avenue. I've been curious and exploring myself. So, yeah, Michael Hingson  33:28 I wonder, I wonder what the techniques would be, because I'm sure that the techniques are going to be a little bit different than than what you face with older people, Kassandra Hamilton  33:37 not necessarily like I think at any age, it's good to learn about boundaries and why they're important and understanding what we think they are versus what they actually are. And same with, you know, seeking validation outside of ourselves. Like I don't think, I don't think it's quite I think it might be a little bit more stuck when we're older, but I don't think it's very different. Yeah, I guess it just depends. Just depends. Michael Hingson  34:07 Well, you talk a lot about boundaries, authenticity, authenticity and purpose. How does all that really go into your whole coaching program? Kassandra Hamilton  34:22 Sorry? In what sense, like, can you ask that it may be a different a different way? Michael Hingson  34:29 Well, um, you talk, you've you've mentioned boundaries a number of times, and authenticity and so on. So I'm just curious, how do they fit into what you do and what you want people to do okay? Kassandra Hamilton  34:41 So people will come to me and they're, you know, feeling burnt out. They're constantly on. They're juggling family relationships, digital overload. They don't have space to breathe, let alone, you know, connect with themselves. And underneath that, there's often a lot of people pleasing or fear. Not being enough or living by other people's expectations, and so so many of them are feeling exhausted, unfulfilled, lack of worth when they come to me and they're just like, I don't know what else to do. And often, a misconception about burnout is that you need to work harder for things to get better, or you just need a small break to reset, and then you're fine. But if we don't change anything in that, in the mind, in the mindset, then people are just going to go back to the way, the way they were. Michael Hingson  35:33 How would you really define burnout? Kassandra Hamilton  35:38 I would define burnout as people feeling helpless, feeling like they're living on autopilot, exhaustion, feeling like there's just so much to manage and they don't have the time or the energy again, feeling like they can't or don't know about boundaries, and yeah, they're unfulfilled. They're not feeling like themselves. And so what I would suggest for anyone who's feeling that way is one of the things you can do is just just pause, create a moment of space for yourself, even if it's just five minutes a day, ask yourself what you really need, and it sounds simple, but most of us are so disconnected or needs that we don't even ask the question. But that pauses our power. It can be the doorway to listening to yourself again, and from there, you can start making choices that really align with what you actually want? Michael Hingson  36:43 One of the things that I suggest, and we do it in live like a guide dog, and I suggest it to people whenever we get in these discussions, is, no matter what you say about not having time, you absolutely have time, especially worst case at the end of the day, when you're starting to fall asleep, take the time to analyze yourself, take the time to become more introspective, because you have that time because you're in bed for heaven's sake. So you're really not supposed to be doing anything else, or shouldn't, but it's a great time to start to think about yourself, and I think that's a great time to deal with all the things that you're talking about here as well. Kassandra Hamilton  37:20 Oh yeah, absolutely, yeah. And people have time for what they prioritize. That's that's the truth. And whether that's something people want to accept, it's absolutely the truth. You will make time for the things that are important to you. Michael Hingson  37:35 Yeah, well, and that's what it really comes down to does, isn't it that you're always going to make time for the things that you find are important to you, and the reality is that you'll be able to progress when you discover that some of the things that are important to you are the kinds of things that we're talking about here that will avoid burnout or get you away From that absolutely we just have to really neck us back to boundaries and authenticity and purpose. It just gets back to knowing what you really need, and ultimately, no one can know that better than you about yourself. Kassandra Hamilton  38:16 Absolutely, we have to reconnect to what matters and build the life that gives energy instead of only draining it. Michael Hingson  38:23 Yeah, and we can, we can do that, but we do need to take the time to make that happen, and that's why I really suggest do it at the end of the day. It's quiet and or you can make it quiet, and you can really learn by doing that you don't have to watch TV until an hour after you've fallen asleep, and then you wake up and discover the TV's on. You can take the time to become a little bit more introspective and learn more about yourself that way. And that's exactly what will happen if you really think about it Kassandra Hamilton  38:55 100% and you know, at my book launch, people were asking, like, how did you write a book, and it was like, it's not it's not hard in the sense that it's hard, it's hard because you have to show up every day. But that consistency, whether it's five minutes or an hour, like the consistency is everything. So showing up for yourself in small ways or whatever feels manageable at first, will naturally give you more energy to wake up early and give yourself more time. You know, it's just happens that way. Michael Hingson  39:25 Yeah, yeah. Well, I agree. What's your favorite tool that you use with clients? Kassandra Hamilton  39:31 So it would be the one I shared with you earlier rain. It has been very instrumental for people in transforming how long it takes them to go from from a place of fear or anxiety or resentment to just processing it and being neutral. And it's amazing. Michael Hingson  39:53 And again, just to reiterate, it rain stands for, Kassandra Hamilton  39:57 recognize, accept or acknowledge. Manage, investigate and nourish, Michael Hingson  40:05 that's cheating. You get both both spellings of rain in there. That's that works, but it makes perfect sense and and I'm assuming that you've felt you've had pretty good success with people. Have you had anyone that just resists, even though they come to you and they say, Oh, I'm burned out and all that, but you start to work with them and they just resist? Or do you find that you're able to usually break through? Kassandra Hamilton  40:35 So it's funny, because a lot of people that come to me are very resistant to it, because of the nature of burnout, where people feel like don't have the time or the energy right at the beginning, a lot of people are very resistant, and they say so in their testimonials. No, at first I felt resistant, but then I didn't know that these things were actually going to give me exactly what I what I needed. So I've worked with a couple nurses. I worked with a woman who was managing, like, working four jobs, and she was super burnt out. But eventually, probably by like two or three weeks in, people are starting to feel the differences, and they're, they're all in. So yeah, it does take a bit to get them there, but once they're there, they're they're flying so, Michael Hingson  41:22 yeah, oh, that's that is so really cool, because you're able to break through and get people to do exactly what we've been talking about, which is so important to do, Kassandra Hamilton  41:34 yeah, yeah. And you know the moments for me that just feel like, Oh, this is the work I meant to do, is seeing someone go from that place of burnout or defeat because they're working a job they don't enjoy to starting their own business that's leveraging their creativity and their passion, or they've repaired a relationship, or they're finally feeling confident in themselves like there's No better gift to me than to see that change in somebody. Michael Hingson  42:06 What are some of the most common struggles that you see in people? I know we've probably talked a lot about it, but you know, it's good to summarize. But what are some of the kind of the most common struggles that you find in people? And why do you think that people are experiencing so much burnout? And I'm assuming that those two are related, Kassandra Hamilton  42:27 yeah, yeah. So, okay, so if we were talking about career, people that are managing a career that is very demanding, and that is all they do, and they have no energy for time like for things outside of work. What they say is that they're feeling numb, or they're living on autopilot, or they don't recognize themselves anymore. Another shared that she was really scared of leaving because of a financial aspect. And so I think at that point, you just start to flip the narrative and ask, well, what are you sacrificing by staying right? So like, maybe we need to get a part time job while we're exploring our creativity and building a new business for ourselves, but it's 100% possible, and these programs are not meant to make these drastic changes overnight. They're small, incremental, consistent changes that over time bring you to a place of alignment with what you actually want to create in life. Do you Michael Hingson  43:34 find that there are some people who feel I can't stay here, I've got to leave or this boss isn't good, or whatever, when, in reality, it's it's something different, and that a mindset shift makes them discover that they really are in a good well, they're in a good position, or they have a good career, or whatever, but their perspective has just been off. Kassandra Hamilton  43:56 Yeah, absolutely. So someone said something to me the other day that it stuck with me at the time, but it was something like, If you can't, if you can't get out of it, you better get into it. Yeah, that's a good point. It's like, yeah, sometimes it's just with how you're showing up for yourself and for the people around you. And that's the shift that needs to happen. So it's not necessarily about leaving a job. Thank you for bringing that up. It is about changing your life from the inside, and a huge part of that is mindset and the energy that you're bringing to a situation. Because how you do one thing is how you do everything. So, yeah, Michael Hingson  44:41 it's it's like, well, one of the things that I constantly tell people is there are a lot of times that something occurs to you or that you're involved with you have no control over, because you're not the one that that did it, or you're not the one that directly made this happen. And but you always have the choice of how you deal with whatever happens. So even if you don't have any direct influence over something occurring, you have always the opportunity to determine how you're going to deal with it. And that's always something that I think is so important for people to analyze and think about. But I think all too many people don't Kassandra Hamilton  45:21 absolutely the power is in our pause. And that's something I tell people all the time, the power is in your pause. Slow down, take a second, don't respond right away. And then come from a place of power, and you know that it changes everything. Michael Hingson  45:38 Well, the reality is that the more of that that you do, the more you pause, the more you think about it. The fact is, the quicker, over time, you'll be able to make a decision, because you're teaching yourself how to do that Kassandra Hamilton  45:54 truly. Yep. Michael Hingson  45:56 And so for a while, you may not be able to or you you are not confident enough to be able to make a decision right away, which is fine, you should pause. But the fact of the matter is, I think what I really describe it as, and I think it's so true, is you need to learn to listen to your inner voice, because your inner voice is going to tell you what you need to do. And you just need to really learn to focus on that, but we don't. We always say, Oh, that's too easy. That can't be the right answer when it really is. Kassandra Hamilton  46:26 It really is. And so again, that pause is also about space, right? So when I feel triggered by something, I will take the space to let myself come back down from that and then ask myself what I really want, or again, coming back to boundaries, if someone asks me if I want to do something, and I'm a very social person, and I love connection, so right away, I want to say yes, I'll, you know, do that thing with you. Now I have a really beautiful way to still show that it's like something I want to partake in, but honor myself as well. By saying I love this idea, I need a little bit of time to figure out if I can fully commit to this, and I'll get back to you at this time so it shows integrity, not only to myself, but to to that person as well, and showing up in a way that it like, if I have capacity to do that, then I will, yeah. Michael Hingson  47:25 Well, if somebody listening to this kind of feels unfulfilled or stuck exhausted, what's the very first step that you would suggest that they take? Kassandra Hamilton  47:37 Just like I was saying, just take a pause. Michael Hingson  47:40 I knew you were going to Kassandra Hamilton  47:41 say that create a moment of space. Ask yourself, what's really going on and what you really want, and then ask yourself if your actions are all the choices that you're about to make align with that, yeah. Michael Hingson  47:56 And the reason I asked the question was, was really just to get you to reiterate that and to get people to hear it again, because we have to really come together in our own minds and decide what we want to do, and we shouldn't have knee jerk reactions. There's no need to do that, if we think about it and really take the time to ponder what makes the most sense to do. Can we'll get the right answers if we work at it Kassandra Hamilton  48:22 100% you just have to put in a little bit of curiosity and time to figure it out. Yeah, yeah, absolutely. Michael Hingson  48:33 What do you think is one of the greatest misunderstandings about burnout and what is the truth that you really wish more people knew? Kassandra Hamilton  48:46 People think burnout is just about being tired or needing a vacation, but it's so much deeper than that. And you know, it's a sign that we've been living out of alignment with ourselves, and that rest alone isn't going to fix it real, real recovery is is coming from changing the way that we live and setting boundaries and reconnecting with what matters and building a life that gives energy instead of strain. Michael Hingson  49:16 Yeah, again, it gets back to that authenticity thing. Kassandra Hamilton  49:19 Yep, that thing, yeah. Michael Hingson  49:26 What are some of the biggest transformations that you've seen from your clients that you're really pleased about? Kassandra Hamilton  49:33 I've seen clients go from anxious and depleted to, like I said, starting businesses that they love. And that wasn't even something that we worked on together, it was like just a few tweaks, you know, simple but not easy, shifts that they made. And then I get emails or comments about how they're starting businesses that they love, and they're full time booked in that so like that. That's been a big transformation. Question for a few of my clients. One woman was trying to find a relationship, and she had tried everything, and from all different angles, and it wasn't working, and truthfully, she needed to come back to herself and align with herself, and when she did that, you know, nine months later, she found the love of her life, and one client said she stopped feeling numb for the first time in years. Another shared that she actually laughed and felt joy again. And these transformations are powerful because they're not just surface change or changes. They're they're life changing shifts in how people see themselves and what they what they feel like they can create in the world. Michael Hingson  50:46 And ultimately, isn't most of this transformation or shift really a change in one's mindset. Kassandra Hamilton  50:54 Yes, it is mindset, and it is also taking the time, taking the time, having the courage and having awareness of how we are operating in our daily lives, and why, yeah, and then shifting that. Michael Hingson  51:12 Well, tell us all about the book. When did it launch, and what's happened, and what do you see coming down the line for it and so on? Yes, I know you have a lot to talk about, so tell us. Kassandra Hamilton  51:27 So the magic of realigning from the inside out is very much in line with what I coach about, which is about bringing us back home to ourselves. And I share a lot of personal storytelling and scientific connections and soulful practices that I've tried that have worked really well for me, and I really invite readers to reconnect with with themselves. So it's sort of like a guidebook like the first the first half of the book is a lot of stories, the second half is more tools and strategies. And overall, it's the idea that, you know, the answers aren't out there. They have to start within. And we weren't meant to just get through the day. It's exhausting to try to fix and control everything out there. The thing is, we have no control over what's happening out there anyways, and so we have our one wild and precious life, and it's like, what are we going to do with that, especially in a world that's constantly pulling us outward with notifications and expectations and distractions? Yeah, I really believe this is how we show up to make a positive difference in the world by working on ourselves and spreading that upward. Michael Hingson  52:40 So when did the book launch? Kassandra Hamilton  52:43 August 21 was my book launch here on Vancouver Island, and I'm actually organizing a little book tour. Yeah, across the province here. So yeah, that's stay tuned. It'll be next month. I think so. Michael Hingson  53:01 Have you had any kind of book tours, or what kind of publicity Have you had so far for the book? Kassandra Hamilton  53:06 So I was working with a publicist, which was very new to me, and I was able to connect with some press. So a couple newspapers came to my book launch. There was, I think it was like 50 people that showed up, and the mayor came to give a speech, and he wants to meet with me for lunch next week and talk more about what I could do with the book, which is great, because I really think I can use it as a tool for helping in my own community and maybe even offering organizations some opportunities to explore strategies to get their their employees out of burnout. Yeah? So that's kind of what's happened so far, and a lot of bookstores have taken it up. So I've got all the local bookstores here. Have it. It's not available on Amazon, yeah, and it's actually a bestseller. I reached bestseller status in three categories. What categories, personal development, personal growth, and I think anxiety was the third one I have to look back at it. Michael Hingson  54:14 Well, definitely congratulations are in order for doing that. Though. Thank you. Thank you. So that's that is definitely kind of cool to to have that kind of situation and that kind of status happening with the book. It makes it very exciting and certainly gratifying in so many ways. When did you start coaching? Did you when did you actually start your company? Kassandra Hamilton  54:37 So I started coaching. Let's see two, two, no, a year and a half ago. So honestly, formally, not that long, but it's already just something I'm so passionate about and getting more and more positive feedback on. So yeah, I guess in the grand scheme of things, I'm just getting started. Michael Hingson  54:59 Well, that's fair. That's fine. Yeah, we, we think you're going to go far at least. I think you're going to go quite a, quite a distance with all of this. Do you just coach people directly, one on one? Do you do virtual coaching? Do you coach outside of British Columbia and all that? Kassandra Hamilton  55:18 Yeah, you know, I mostly work virtually, because then I can be accessible to more people. So that's how I actually prefer to work, is virtually, but I'm open to, you know, meeting people where they're at and however they want to communicate. So I've been doing phone calls with with one person and then zoom with another, and if people do want to do in person, I'm open to it. It's just a little bit more restrictive in terms of reach. But I'm also going to be doing some wellness workshops and talks around these tools and strategies I've learned, and using my book as a tool as I go through the province next month. So it's not just going to be about the book. It's going to be presenting and giving workshops and talks around this work, and then presenting my book as a tool to use in in helping people get back to a place of alignment and energy again. Michael Hingson  56:20 Well, on your on your website, we haven't talked about that yet, but on your website, do you have any videos of talks or anything like that that you've done? Kassandra Hamilton  56:31 Not of any talks. I think my first one, to be honest with you, is, was at the book launch, but it went so well that I'm just sort of, I'm I'm adding fuel to that fire, you know, and I'm just gonna keep going, yeah. So I haven't done any talks beyond that one yet, but I have some testimonials and things on my website. So those are the videos that are there. Michael Hingson  56:55 Well, for people who are listening to this today, who feel like they want to do. So, how can they reach out to you and connect with you, and what? What happens? Kassandra Hamilton  57:05 Yeah, so the best way is to reach out to me through my website or my I have a link tree link that I think I might have sent you, Michael, but it has all my different links for working on with coaching or reaching out in different ways and contact information. So link tree, Instagram are my main ones, but also obviously email and my website. So what is your website? It's www, dot Kassandra with a K Hamilton, which is my last name.com, Michael Hingson  57:40 so that's easy. Www, dot Kassandra Hamilton com, Kassandra Hamilton  57:44 yeah, and on Instagram, it's at Kassandra with a K underscore Hamilton, so Michael Hingson  57:50 Okay, yeah, have you? Have you done much with LinkedIn? Kassandra Hamilton  57:55 I have, yeah, I also have LinkedIn, yep. And I have Tiktok, and I have Facebook, Michael Hingson  58:00 all the things, all the different suspects, all the usual suspects, yes, yeah. Well, that is, you know, that is really pretty cool. I hope that people will reach out, because you've off, you've clearly offered a lot of very useful and relevant information. And I think that it's extremely important that people take it to heart, and I hope that maybe we're going to be able to have contributed to your getting some more people in the business too. Kassandra Hamilton  58:30 I really appreciate that, Michael and I know you've done so much work with people as well, and inspired others, you know, astronomically. So I really appreciate and feel grateful for the time that you've given me today. Michael Hingson  58:46 Well, this has been a lot of fun, and we'll have to do it again. You'll have to come on and some point in the future and let us know how things are going and how the book is doing, and how everything else is happening. But I, but I really do value the fact that you've spent so much time with us today. Kassandra Hamilton  59:03 Thank you so much. At least we're in the Michael Hingson  59:06 same time zone. That helps. Yes, that's true. Well, Kassandra, I want to thank you for being here, and I want to thank all of you out there for listening to us and being with us and watching us, whichever you do. I'd love to hear from you as well. I'd like to get your thoughts and your opinions. Please reach out to me. At Michael H i, that's m, I, C, H, A, E, L, H, I, at accessibe, A, C, C, E, S, S, i, b, e.com, I'd like to get your thoughts. Like to know what you thought of today's episode, wherever you are experiencing the podcast, please give us a five star review. We value your reviews highly, and we would really appreciate you giving us reviews of this episode and the podcast in general, and for anyone out there, including you, Kassandra, who might know of anyone else who ought to be a guest on unstoppable. Mindset and tell their own story. Please reach out. Let