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Welcome back to the Ultimate Guide to Partnering® Podcast. AI agents are your next customers. Subscribe to our Newsletter: https://theultimatepartner.com/ebook-subscribe/ Check Out UPX:https://theultimatepartner.com/experience/ https://youtu.be/vEdq8rpBM3I In this data-rich keynote, Jay McBain deconstructs the tectonic shifts reshaping the $5.3 trillion global technology industry, arguing that we are entering a new 20-year cycle where traditional direct sales models are obsolete. McBain explains why 96% of the industry is now surrounded by partners and how successful companies must pivot from “flywheels and theory” to a granular strategy focused on the seven specific partners present in every deal. From the explosion of agentic AI and the $163 billion marketplace revolution to the specific mechanics of multiplier economics, this discussion provides a roadmap for navigating the “decade of the ecosystem” where influence, trust, and integration—not just product—determine winners and losers. Key Takeaways Half of today's Fortune 500 companies will likely vanish in the next 20 years due to the shift toward AI and ecosystem-led models. Every B2B deal now involves an average of seven trusted partners who influence the decision before a vendor even knows a deal exists. Microsoft has outpaced AWS growth for 26 consecutive quarters largely because of a superior partner-led geographic strategy. Marketplaces are projected to grow to $163 billion by 2030, with nearly 60% of deals involving partner funding or private offers. The “Multiplier Effect” is the new ROI, where partners can make up to $8.45 for every dollar of vendor product sold. Future dominance relies on five key pillars: Platform, Service Partnerships, Channel Partnerships, Alliances, and Go-to-Market orchestration. If you're ready to lead through change, elevate your business, and achieve extraordinary outcomes through the power of partnership—this is your community. At Ultimate Partner® we want leaders like you to join us in the Ultimate Partner Experience – where transformation begins. Keywords: Jay McBain, Canalys, partner ecosystem, channel chief, agentic AI, marketplace growth, multiplier economics, B2B sales trends, tech industry forecast, service partnerships, strategic alliances, Microsoft vs AWS, distribution transformation, managed services growth, SaaS platforms, customer journey mapping, 28 moments of truth, future of reselling, technology spending 2025, ecosystem orchestration, partner multipliers. T Transcript: Jay McBain WORKFILE FOR TRANSCRIPT [00:00:00] Vince Menzione: Just up from, did you Puerto Rico last night? Puerto Rico, yes. Puerto Rico. He dodged the hurricane. Um, you all know him. Uh, let him introduce himself for those of you who don’t, but just thrilled to have on the stage, again, somebody who knows more about what’s going on in, in the, and has the pulse on this industry probably than just about anybody I know personally. [00:00:21] Vince Menzione: J Jay McBain. Jay, great to see you my friend. Alright, thank you. We have to come all the way. We live, we live uh, about 20 minutes from each other. We have to come all the way to Reston, Virginia to see each other, right? That’s right. Very good. Well, uh, that’s all over to you, sir. Thank you. [00:00:35] Jay McBain: Alright, well thank you so much. [00:00:36] Jay McBain: I went from 85 degrees yesterday to 45 today, but I was able to dodge that, uh, that hurricane, uh, that we kind of had to fly through the northern edge of, uh, wanna talk today about our industry, about the ultimate partner. I’m gonna try to frame up the ultimate partner as I walk through the data and the latest research that, uh, that we’ve been doing in the market. [00:00:56] Jay McBain: But I wanted to start here ’cause our industry moves in 20 year cycles, and if you look at the Fortune 500 and dial back 20 years from today, 52% of them no longer exist. As we step into the next 20 year AI era, half of the companies that we know and love today are not gonna exist. So we look at this, and by the way, if you’re not in the Fortune 500 and you don’t have deep pockets to buy your way outta problems, 71% of tech companies fail over the course of 10 years. [00:01:30] Jay McBain: Those are statistics from the US government. So I start to look at our industry and you know, you may look at the, you know, mainframe era from the sixties and seventies, mini computers, August the 12th, 1981, that first IBM, PC with Microsoft dos, version one, you know, triggered. A new 20 year era of client server. [00:01:51] Jay McBain: It was the time and I worked at IBM for 17 years, but there was a time where Bill Gates flew into Boca Raton, Florida and met with the IBM team and did that, you know, fancy licensing agreement. But after, you know, 20 years of being the most valuable company in the world and 13 years of antitrust and getting broken up, almost like at and TIBM almost didn’t make payroll. [00:02:14] Jay McBain: 13 years after meeting Bill Gates. Yeah, that’s how quickly things change in these eras. In 1999, a small company outta San Francisco called salesforce.com got its start. About 10 years later, Jeff Bezos asked a question in a boardroom, could we rent out our excess capacity and would other companies buy it? [00:02:35] Jay McBain: Which, you know, most people in the room laughed at ’em at the time. But it created a 20 year cloud era when our friends, our neighbors, our family. Saw Chachi PT for the first time in March of 2023. They saw the deep fakes, they saw the poetry, they saw the music. They came to us as tech people and said, did we just light up Skynet? [00:02:58] Jay McBain: And that consumer trend has triggered this next 20 years. I could walk through the richest people in the world through those trends. I could walk through the most valuable companies. It all aligns. ’cause by the way, Apple’s no longer at the top. Nvidia is at the top, Microsoft. Second, things change really quickly. [00:03:17] Jay McBain: So in that course of time, you start to look at our industry and as people are talking about a six and a half or $7 trillion build out of ai, that’s open AI and Microsoft numbers, that is bigger than our industry that’s taken over 50 years to build. This year, we’re gonna finish the year at $5.3 trillion. [00:03:36] Jay McBain: That’s from the smallest flower shop to the biggest bank. Biggest governments that Caresoft would, uh, serve biggest customer in the world is actually the federal government of the us. But you look at this pie chart and you look at the changes that we’re gonna go through over the next 20 years, there’s about a trillion dollars in hardware. [00:03:54] Jay McBain: There’s about a trillion dollars in software. If you look forward through all of the merging trends, quantum computing, humanoid robots, all the things that are coming that dollar to dollar software to hardware will continue to exist all the way through. We see services making up almost two thirds of this pie. [00:04:13] Jay McBain: Yesterday I was in a telco conference with at and t and Verizon and T-Mobile and some of the biggest wireless players and IT services, which happen to be growing faster than products. At the moment, there is more work to be done wrapping around the deal than the actual products that the customer is buying. [00:04:32] Jay McBain: So in an industry that’s growing at 7%. On top of the world economy that’s grown at 2.2. This is the fastest growing industry, and it will be at least for the next 10 years, if not 2070 0.1% of this entire $5 trillion gets transacted through partners. While what we’re talking to today about the ultimate partner, 96% of this industry is surrounded by partners in one way or another. [00:05:01] Jay McBain: They’re there before the deal. They’re there at the deal. They’re there after the deal. Two thirds of our industry is now subscription consumption based. So every 30 days forever, and a customer for life becomes everything. So if every deal in medium, mid-market, and higher has seven partners, according to McKinsey, who are those seven people trying to get into the deal? [00:05:25] Jay McBain: While there’s millions of companies that have come into tech over the last 10 to 20 years. Digital agencies, accountants, legal firms, everybody’s come in. The 250,000 SaaS companies, a million emerging tech companies, there’s a big fight to be one of those seven trusted people at the table. So millions of companies and tens of millions of people our competing for these slots. [00:05:49] Jay McBain: So one of the pieces of research I’m most proud of, uh, in my analyst career is this. And this took over two years to build. It’s a lot of logos. Not this PowerPoint slide, but the actual data. Thousands of people hours. Because guess what? When you look at partners from the top down, the top 1000 partners, by capability and capacity, not by resale. [00:06:15] Jay McBain: It’s not a ranking of CDW and insight and resale numbers. It is the surrounding. Consulting, design, architecture, implementations, integrations, managed services, all the pieces that’s gonna make the next 20 years run. So when you start to look at this, 98% of these companies are private, so very difficult to get to those numbers and, uh, a ton of research and help from AI and other things to get this. [00:06:41] Jay McBain: But this is it. And if you look at this list, there’s a thousand logos out of the million companies. There’s a thousand logos that drive two thirds of all tech services in the world. $1.07 trillion gets delivered by a thousand companies, but here’s where it gets fun. Those companies in the middle, in blue, the 30 of them deliver more tech services than the next 970. [00:07:08] Jay McBain: Combined the 970 combined in white deliver more tech services. Then the next million combined. So if you think we live in an 80 20 rule or maybe a 99, a 95 5 rule, or a 99 1 rule, we actually live in a 99.9 0.1 parallel principle. These companies spread around the world evenly split across the uh, different regions. [00:07:35] Jay McBain: South Africa, Latin America, they’re all over. They split. They split among types. All of the Venn diagram I just showed from GSIs to VARs to MSPs, to agencies and other types of companies. But this is a really rich list and it’s public. So every company in the world now, if you’re looking at Transactable data, if you’re looking at quantifiable data that you can go put your revenue numbers against, it represents 70 to 80% of every company in this room’s Tam. [00:08:08] Jay McBain: In one piece of research. So what do you do below that? How do you cover a million companies that you can’t afford to put a channel account manager? You can’t afford to write programs directly for well after the top down analysis and all the wallet share and you know exactly where the lowest hanging fruit is for most of your tam. [00:08:28] Jay McBain: The available markets. The obtainable markets. You gotta start from the community level grassroots up. So you need to ask the question for the million companies and the maybe a hundred thousand companies out there, partner companies that are surrounding your customer. These are the seven partners that surround your customer. [00:08:48] Jay McBain: What do they read, where do they go, and who do they follow? Interestingly enough, our industry globally equates to only a thousand watering holes, a thousand companies at the top, a thousand places at the bottom. 35% of this audience we’re talking. Millions of people here love events and there’s 352 of them like this one that they love to go to. [00:09:13] Jay McBain: They love the hallway chats, they love the hotel lobby bar, you know, in a time reminded by the pandemic. They love to be in person. It’s the number one way they’re influenced. So if you don’t have a solid event strategy and you don’t have a community team out giving out socks every week, your competitors might beat you. [00:09:31] Jay McBain: 12% of this audience loves podcasts. It’s the Joe Rogan effect of our industry. And while you know, you may not think the 121 podcasts out there are important, well, you’re missing 12% of your audience. It’s over a million people. If you’re not on a weekly podcast in one of these podcasts in the world, there’s still people that read one of the 106 magazines in the world. [00:09:55] Jay McBain: There are people that love peer groups, associations, they wanna be part of this. There’s 15 different ways people are influenced. And a solid grassroots strategy is how you make this happen. In the last 10 years, we’ve created a number of billionaires. Bottom up. They never had to go talk to la large enterprise. [00:10:15] Jay McBain: They never had to go build out a mid-market strategy. They just went and give away socks and new community marketing. And this has created, I could rip through a bunch of names that became unicorns just in the last couple of years, bottoms up. You go back to your board walking into next year, top down, bottom up. [00:10:34] Jay McBain: You’ve covered a hundred percent of your tam, and now you’ve covered it with names, faces, and places. You haven’t covered it with a flywheel or a theory. And for 44 years, we have gone to our board every fourth quarter with flywheels and theory. Trust me, partners are important. The channel is key to us. [00:10:57] Jay McBain: Well, let’s talk at the point of this granularity, and now we’re getting supported by technology 261 entrepreneurs. Many of them in the room actually here that are driving this ability to succeed with seven partners in every deal to exchange data to be able to exchange telemetry of these prospects to be able to see twice or three times in terms of pipeline of your target addressable market. [00:11:26] Jay McBain: All these ai, um, technologies, agentic technologies are coming into this. It’s all about data. It’s all about quantifiable names, faces, and places. Now none of us should be walking around with flywheels, so let’s flip the flywheels. No. Uh, so we also look at, and I sold PCs for 17 years and that was in the high times of 40% margins for partners. [00:11:55] Jay McBain: But one interesting thing when you study the p and l for broad base of partners around the world, it’s changed pretty significantly in this last 20 year era. What the cloud era did is dropped hardware from what used to be 84% plus the break fix and things that wrap around it of the p and l to now 16% of every partner in the world. [00:12:16] Jay McBain: 84% of their p and l is now software and services. And if you look at profitability, it’s worse. It’s actually 87% is profitability wise. They’ve completely shifted in terms of where they go. Now we look at other parts of our market. I could go through every part of the pie of the slide, but we’re watching each of the companies, and if you can see here, this is what we want to talk about in terms of ultimate partner. [00:12:43] Jay McBain: Microsoft has outgrown AWS for 26 straight quarters. They don’t have a better product. They don’t have a better price, they don’t have better promotion. It’s all place. And I’ll explain why you guess here in the light green line. Exactly. The day that Google went a hundred percent all in partner, every deal, even if a deal didn’t have a partner, one of the 4% of deals that didn’t have a partner, they injected a partner. [00:13:09] Jay McBain: You can see on the left side exactly where they did it. They got to the point of a hundred percent partner driven. Rebuilt their programs, rebuilt their marketplace. Their marketplace is actually larger than Microsoft’s, and they grew faster than Microsoft. A couple of those quarters. It is a partner driven future, and now I have Oracle, which I just walked by as I walked from the hotel. [00:13:31] Jay McBain: Oracle with their RPOs will start to join. Maybe the list of three hyperscalers becomes the list of four in future slides, but that’s a growth slide. Market share is different. AWS early and commanding lead. And it plays out, uh, plays out this way. But we’re at an interesting moment and I stood up six years ago talking about the decade of the ecosystem after we went through a decade of sales starting in 1999 when we all thought we were born to be salespeople. [00:14:02] Jay McBain: We managed territories with our gut. The sales tech stack would have it different, that sales was a science, and we ended the decade 2009, looking at sales very differently in 2009. I remember being at cocktail parties where CMOs would be joking around that 50% of their marketing dollars were wasted. They just didn’t know which 50%. [00:14:23] Jay McBain: And I’ll tell you, that was really funny. In 2009 till every 58-year-old CMO got replaced by a 38-year-old growth hacker who walked in with 15,348 SaaS companies in their MarTech and ad tech stack to solve the problem, every nickel of marketing by 2019 was tracked. Marketo, Eloqua, Pardot, HubSpot, driving this industry. [00:14:50] Jay McBain: Now, we stood up and said the 28 moments that come before a sale are pretty much all partner driven. In the best case scenario, a vendor might see four of the moments. They might come to your website, maybe they read an ebook, maybe they have a salesperson or a demo that comes in. That’s four outta 28 moments. [00:15:10] Jay McBain: The other 24 are done by partners. Yeah, in the worst case scenario and the majority scenario, you don’t see any of the moments. All 28 happen and you lose a deal without knowing there ever was a deal. So this is it. We need to partner in these moments and we need to inject partners into sales and marketing, like no time before, and this was the time to do it. [00:15:33] Jay McBain: And we got some feedback in the Salesforce state of sales report, which doesn’t involve any partnerships or, or. Channel Chiefs or anything else. This is 5,500 of the biggest CROs in the world that obviously use Salesforce. 89% of salespeople today use partners every day. For the 11% who don’t, 58% plan two within a year. [00:15:57] Jay McBain: If you add those two numbers together, that’s magically the 96% number. They recognize that every deal has partners in it. In 2024, last year, half of the salespeople in the world, every industry, every country. Miss their numbers. For the minority who made their numbers, 84 point percent pointed to partners as the reason why they made their numbers. [00:16:21] Jay McBain: It was the cheat code for sales, so that modern salesperson that knows how to orchestrate a deal, orchestrate the 28 moments with the seven partners and get to that final spot is the winning formula. HubSpot’s number in separate research was 84% in marketing. So we’re starting to see partners in here. We don’t have to shout from the mountaintops. [00:16:44] Jay McBain: These communities like ultimate Partner are working and we’re getting this to the highest levels in the board. And I’ll say that, you know, when 20 years from now half of the companies we know and love fail after we’re done writing the book and blaming the CEO for inventing the thing that ended up killing them, blaming the board for fiduciary responsibility and letting it happen. [00:17:06] Jay McBain: What are the other chapters of the book? And I think it’s all in one slide. We are in this platform economy and the. [00:17:31] Jay McBain: So your battery’s fine. Check, check, check, check. Alright, I’ll, I’ll just hold this in case, but the companies that execute on all five of these areas, well. Not only today become the trillion dollar valued companies, but they become the companies of tomorrow. These will be the fastest growing companies at every level. [00:17:50] Jay McBain: Not only running a platform business, but participating in other platforms. So this is how it breaks out, and there are people at very senior levels, at very big companies that have this now posted in the office of the CEO winning on integrations is everything. We just went through a demographic shift this year where 51% of our buyers are born after 1982. [00:18:15] Jay McBain: Millennials are the number one buyer of the $5 trillion. Their number one buying criteria is not service. Support your price, your brand reputation, it’s integrations. The buy a product, 80% is good as the next one if it works better in their environment. 79% of us won’t buy a car unless it has CarPlay or Android Auto. [00:18:34] Jay McBain: This is an integration world. The company with the most integrations win. Second, there are seven partners that surround the customer. Highly trusted partners. We’re talking, coaching the customer’s, kids soccer team, having a cottage together up at the lake. You know, best men, bate of honors at weddings type of relationships. [00:18:57] Jay McBain: You can’t maybe have all seven, but how does Microsoft beat AWS? They might have had two, three, or four of them saying nice things about them instead of the competition. Winning in service partnerships and channel partnerships changes by category. If you’re selling MarTech, only 10% of it today is resold, so you build more on service partnerships. [00:19:18] Jay McBain: If you’re in cybersecurity today, 91.6% of it is resold. Transacted through partners. So you build a lot of channel partnerships, plus the service partnerships, whatever the mix is in your category, you have to have two or three of those seven people. Saying nice things about you at every stage of the customer journey. [00:19:38] Jay McBain: Now move over to alliances. We have already built the platforms at the hyperscale level. We’ve built the platforms within SaaS, Salesforce, ServiceNow, Workday, Marketo, NetSuite, HubSpot. Every buyer has a set of platforms that they buy. We’ve now built them in cybersecurity this year out of 6,500 as high as cyber companies, the top five are starting to separate. [00:20:02] Jay McBain: We built it in distribution, which I’ll show in a minute. We’re building it in Telco. This is a platform economy and alliances win and you have alliances with your competitors ’cause you compete in the morning, but you’re best friends by the afternoon. Winning in other platforms is just as important as driving your own. [00:20:20] Jay McBain: And probably the most important part of this is go to market. That sales, that marketing, the 28 moments, the every 30 days forever become all a partner strategy. So there’s still CEOs out there that believe platform is a UI or UX on a bunch of disparate products and things you’ve acquired. There’s still CFOs out there that Think platform is a pricing model, a bundle model of just getting everything under one, you know, subscription price or consumption price. [00:20:51] Jay McBain: And it’s not, platforms are synonymous with partnerships. This is the way forward and there’s no conversation around ai. That doesn’t involve Nvidia over there, an open AI over here and a hyperscaler over there and a SaaS company over here. The seven layer stack wins every single time, and the companies that get this will be the ones that survive this cycle. [00:21:16] Jay McBain: Now, flipping over to marketplaces. So we had written research that, um, about five years ago that marketplaces were going to grow at 82% compounded. Yeah, probably one of the most accurate predictions we ever made, because it happened, we, we predicted that, uh, we were gonna get up to about $85 billion. Well, now we’ve extended that to 2030, so we’re gonna get up to $163 billion, and the thing that we’re watching is in green. [00:21:46] Jay McBain: If 96% of these deals are partner assisted in some way, how is the economics of partnering going to work? We predicted that 50% of deals by 2027. Would be partner funded in some way. Private offers multi-partner offers distributor sellers of record, and now that extends to 59% by 2030, the most senior leader of the biggest marketplace AWS, just said to us they’re gonna probably make these numbers on their own. [00:22:14] Jay McBain: And he asked what their two competitors are doing. So he’s telling us that we under called this. Now when you look at each of the press releases, and this is the AWS Billion Dollar Club. Every one of the companies on the left have issued a press release that they’re in the billion dollar club. Some of them are in the multi-billions, but I want you to double click on this press release. [00:22:35] Jay McBain: I’m quoted in here somewhere, but as CrowdStrike is building the marketplace at 91% compounded, they’re almost doubling their revenue every single year. They’re growing the partner funding, in this case, distributor funding by 3548%. Almost triple digit growth in marketplace is translating into almost quadruple digit growth in funding. [00:23:01] Jay McBain: And you see that over and over again as, as Splunk hit three, uh, billion dollars. The same. Salesforce hit $2 billion on AWS in Ulti, 18 months. They joined in October 20, 23, and 18 months later, they’re already at $2 billion. But now you’re seeing at Salesforce, which by the way. Grew up to $40 billion in revenue direct, almost not a nickel in resell. [00:23:28] Jay McBain: Made it really difficult for VARs and managed service providers to work with Salesforce because they couldn’t understand how to add services to something they didn’t book the revenue for. While $40 billion companies now seeing 70% of their deals come through partners. So this is just the world that we’re in. [00:23:44] Jay McBain: It doesn’t matter who you are and what industry you’re in, this takes place. But now we’re starting to see for the first time. Partners join the billion dollar club. So you wonder about partnering and all this funding and everything that’s working through Now you’re seeing press releases and companies that are redoing their LinkedIn branding about joining this illustrious club without a product to sell and all the services that wrap around it. [00:24:10] Jay McBain: So the opening session on Microsoft was interesting because there’s been a number of changes that Microsoft has done just in the last 30 days. One is they cut distribution by two thirds going from 180 distributors to 62. They cut out any small partner lower than a thousand dollars, and that doesn’t sound like a lot, but that’s over a hundred thousand partners that get deed tightening the long tail. [00:24:38] Jay McBain: They we’re the first to really put a global point system in place three years ago. They went to the new commerce experience. If you remember, all kinds of changes being led by. The biggest company for the channel. And so when we’re studying marketplaces, we’re not just studying the three hyperscalers, we’re studying what TD Cynic is doing with Stream One Ingram’s doing with Advant Advantage Aerosphere. [00:25:01] Jay McBain: Also, we’re watching what PAX eight, who by the way, is the 365 bestseller for Microsoft in the world. They are the cybersecurity leader for Microsoft in the world and the copilot. Leader in the world for Microsoft and Partner of the Year for Microsoft. So we’re watching what the cloud platforms are doing, watching what the Telco are doing, which is 25 cents out of every dollar, if you remember that pie chart, watching what the biggest resellers are converting themselves into. [00:25:30] Jay McBain: Vince just mentioned, you know, SHI in the changes there watching the managed services market and the leaders there, what they’re doing in terms of how this industry’s moving forward. By the way, managed services at $608 billion this year. Is one and a half times larger than the SaaS industry overall. [00:25:48] Jay McBain: It’s also one and a half times larger than all the hyperscalers combined. Oracle, Alibaba, IBM, all the way down. This is a massive market and it makes up 15 to 20 cents of every dollar the customer spend. We’re watching that industry hit a trillion dollars by the end of the decade, and we’re watching 150 different marketplace development platforms, the distribution of our industry, which today is 70.1% indirect. [00:26:13] Jay McBain: We’re starting to see that number, uh, solidify in terms of marketplaces as well. Watching distributors go from that linear warehouse in a bank to this orchestration model, watching some of the biggest players as the world comes around, platforms, it tightens around the place. So Caresoft, uh, from from here is the sixth biggest distributor in the world. [00:26:40] Jay McBain: Just shows you how big the. You know, biggest client in the world is that they serve. But understand that we’re publishing the distributor 500 list, but it’ll be the same thing. That little group in blue in the middle today, you know, drives almost two thirds of the market. So what happens in all this next stage in terms of where the dollars change hands. [00:27:07] Jay McBain: And the economics of partnering themselves are going through the most radical shift that we’ve seen ever. So back to the nineties, and, and for those of you that have been channel chiefs and running programs, we went to work every day. You know, everything’s on fire. We’re trying to check hundred boxes, trying to make our program 10% better than our competitors. [00:27:30] Jay McBain: Hey, we gotta fix our deal registration program today, and our incentives are outta whack or training programs or. You know, not where they need to be. Our certification, you know, this was the life of, uh, of a channel chief. Everybody thought we were just out drinking in the Caribbean with our best partners, but we were under the weight of this. [00:27:49] Jay McBain: But something interesting has happened is that we turned around and put the customer at the middle of our programs to say that those 28 moments in green before the sale are really, really important. And the seven partners who participate are really important. Understanding. The customer’s gonna buy a seven layer stack. [00:28:09] Jay McBain: They’re gonna buy it With these seven partners, the procurement stage is much different. The growth of marketplaces, the growth of direct in some of these areas, and then long term every 30 days forever in a managed service, implementations, integrations, how you upsell, cross-sell, enrich a deal changes. So how would you build a program that’s wrapped around the customer instead of the vendor? [00:28:35] Jay McBain: And we’re starting to hear our partners shout back to us. These are global surveys, big numbers, but over half of our partners, regardless of type, are selling consulting to their customer. Over half are designing architecting deals. A third of them are trying to be system integrators showing up at those implementation integration moments. [00:28:55] Jay McBain: Two thirds of them are doing managed services, but the shocking one here is 44% of our partners, regardless of type, are coding. They’re building agents and they’re out helping their customer at that level. So this is the modern partner that says, don’t typecast me. You may have thought of me in your program. [00:29:14] Jay McBain: You might have me slotted as a var. Well, I do 3.2 things, and if I don’t get access to those resources, if you don’t walk me to that room, I’m not gonna do them with you. You may have me as a managed service provider that’s only in the morning. By the afternoon I’m coding, and by the next morning I’m implementing and consulting. [00:29:33] Jay McBain: So again, a partner’s not a partner. That Venn diagram is a very loose one now, as every partner on there is doing 3.2 different business models. And again, they’re telling us for 43 years, they said, I want more leads this year it changed. For the first time, I want to be recognized and incentivized as more than just a cash register for you. [00:29:57] Jay McBain: I want you to recognize when I’m consulting, when I’m designing, when you’re winning deals, because of my wonderful services, by the way, we asked the follow up question, well, where should we spend our money with you? And they overwhelmingly say, in the consulting stage, you win and lose deals. Not at moment 28. [00:30:18] Jay McBain: We’re not buying a pack of gum at the gas station. This is a considered purchase. You win deals from moment 12 through 16 and I’m gonna show you a picture of that later, and they say, you better be spending your money there, or you’re not gonna win your fair share or more than your fair share of deals. [00:30:36] Jay McBain: The shocking thing about this is that Microsoft, when they went to the point system, lifted two thirds of all the money, tens of billions of dollars, and put it post-sale, and we were all scratching our heads going. Well, if the partners are asking for it there, and it seems like to beat your biggest competitors, you want to win there. [00:30:54] Jay McBain: Why would you spend the money on renewal? Well, they went to Wall Street and Goldman Sachs and the people who lift trillions of dollars of pension funds and said, if we renew deals at 108%, we become a cash machine for you. And we think that’s more valuable than a company coming out with a new cell phone in September and selling a lot of them by Christmas every year. [00:31:18] Jay McBain: The industry. And by the way, wall Street responded, Microsoft has been more valuable than Apple since. So we talk in this now multiplier language, and these are reports that we write, uh, at AMIA at canals. But talking about the partner opportunity in that customer cycle, the $6 and 40 cents you can make for every dollar of consumption, or the $7 and 5 cents you can make the $8 and 45 cents you can make. [00:31:46] Jay McBain: There’s over 24 companies speaking at this level now, and guess what? It’s not just cloud or software companies. Hardware companies are starting to speak in this language, and on January 25th, Cisco, you know, probably second to Microsoft in terms of trust built with the channel globally is moving to a full point system. [00:32:09] Jay McBain: So these are the changes that happen fast. But your QBR with your partners now less about drinking beers at the hotel lobby bar and talking dollar by dollar where these opportunities are. So if you’re doing 3.2 of these things, let’s build out a, uh, a play where you can make $3 for every dollar that we make. [00:32:28] Jay McBain: And you make that profitably. You make it in sticky, highly retained business, and that’s the model. ’cause if you make $3 for every dollar. We make, you’re gonna win Partner of the year, and if you win partner of the year, that piece of glass that you win on stage, by the time you get back to your table, you’re gonna have three offers to buy your business. [00:32:51] Jay McBain: CDW just bought a w. S’s Partner of the Year. Insight bought Google’s eight time partner of the year. Presidio bought ServiceNow’s, partner of the year over and over and over again. So I’m at Octane, I’m at CrowdStrike, I’m at all these events in Vegas every week. I’m watching these partners of the year. [00:33:05] Jay McBain: And I’m watching as the big resellers. I’m watching as the GSIs and the m and a folks are surrounding their table after, and they’re selling their businesses for SaaS level valuations. Not the one-to-one service valuation. They’re getting multiples because this is the new future of our industry. This is platform economics. [00:33:25] Jay McBain: This is winning and platforms for partners. Now, like Vince, I spent 20 minutes without talking about ai, but we have to talk about ai. So the next 20 years as it plays out is gonna play out in phases. And the first thing you know to get it out of the way. The first two years since that March of 23, has been underwhelming, to say the least. [00:33:47] Jay McBain: It’s been disappointing. All the companies that should have won the biggest in AI have been the most disappointing. It’s underperformed the s and p by a considerable amount in terms of where we are. And it goes back to this. We always overestimate the first two years, but we underestimate the first 10. [00:34:07] Jay McBain: If you wanna be the point in time person and go look at that 1983 PC or the 1995 internet or that 2007 iPhone or that whatever point in time you wanna look at, or if you want to talk about hallucinations or where chat chip ET version five is version, as opposed to where it’s going to be as it improves every six months here on in. [00:34:30] Jay McBain: But the fact of the matter is, it’s been a consumer trend. Nvidia got to be the most valuable company in the world. OpenAI was the first company to 2 billion users, uh, in that amount of speed. It’s the fastest growing product ever in history, and it’s been a consumer win this trillions of dollars to get it thrown around in the press releases. [00:34:49] Jay McBain: They’re going out every day, you know, open ai, signing up somebody new or Nvidia, investing in somebody new almost every single day in hundreds of billions of dollars. It is all happening really on the consumer side. So we got a little bit worried and said, is that 96% of surround gonna work in ag agentic ai? [00:35:10] Jay McBain: So we went and asked, and the good news is 88% of end customers are using partners to work through their ag agentic strategy. Even though they’re moving slow, they’re actually using partners. But what’s interesting from a partner perspective, and this is new research that out till 2030. This is the number one services opportunity in the entire tech or telco industry. [00:35:34] Jay McBain: 35.3% compounded growth ending at $267 billion in services. Companies are rebuilding themselves, building out practices, and getting on this train and figuring out which vendors they should hook their caboose to as those trains leave the station. But it kind of plays out like this. So in the next three to five years, we’re in this generative, moving into agentic phase. [00:36:01] Jay McBain: Every partner thinks internally first, the sales and marketing. They’re thinking about their invoicing and billing. They’re thinking about their service tickets. They’re thinking about creating a business that’s 10% better than their competitors, taking that knowledge into their customers and drive in business. [00:36:17] Jay McBain: But we understand that ag agentic AI, as it’s going to play out is not a product. A couple of years ago, we thought maybe a copilot or an agent force or something was going to be the product that everybody needed to buy, and it’s not a product, it’s gonna show up as a feature. So you go back in the history of feature ads and it’s gonna show up in software. [00:36:38] Jay McBain: So if you’re calling in SMB, maybe you’re calling on a restaurant. The restaurant isn’t gonna call OpenAI or call Microsoft or call Nvidia directly. They’re running their restaurant. And they may have chosen a platform like Toast Square, Clover, whatever iPads people are running around with, runs on a platform that does everything in their business, does staffing, does food ordering, works with Uber Eats, does everything end to end? [00:37:08] Jay McBain: They’re gonna wait to one of those platforms, dries out agent AI for them, and can run the restaurant more effectively, less human capital and more consistently, but they wait for the SaaS platform as you get larger. A hundred, 150 people. You have vice presidents. Each of those vice presidents already have a SaaS stack. [00:37:28] Jay McBain: I talked about Salesforce, ServiceNow, Workday, et cetera. They’ve already built that seven layer model and in some cases it’s 70 layers. But the fact is, is they’re gonna wait for those SaaS layers to deliver ag agentic to them. So this is how it’s gonna play out for the next three and a half, three to five years. [00:37:45] Jay McBain: And partners are realizing that many of them were slow to pick up SaaS ’cause they didn’t resell it. Well now to win in this next three to half, three to five years, you’re gonna have to play in this environment. When you start looking out from here, the next generation, you know, kind of five through 15 years gets interesting in more of a physical sense. [00:38:06] Jay McBain: Where I was yesterday talking about every IOT device that now is internet access, starts to get access to large language models. Every little sensor, every camera, everything that’s out there starts to get smart. But there’s a point. The first trillionaire, I believe, will be created here. Elon’s already halfway there. [00:38:24] Jay McBain: Um, but when Bill Gates thought there was gonna be a PC in every home, and IBM thought they were gonna sell 10,000 to hobbyists, that created the richest person in the world for 20 years, there will be a humanoid in every home. There’s gonna be a point in time that you’re out having drinks with your friends, and somebody’s gonna say, the early adopter of your friends is gonna say. [00:38:46] Jay McBain: I haven’t done the dishes in six weeks. I haven’t done the laundry. I haven’t made my bed. I haven’t mowed the lawn. When they say that, you’re gonna say, well, how? And they’re gonna say, well, this year I didn’t buy a new car, but I went to the car dealership and I bought this. So we’re very close to the dexterity needed. [00:39:05] Jay McBain: We’ve got the large language models. Now. The chat, GPT version 10 by then is going to make an insane, and every house is gonna have one of the. [00:39:17] Jay McBain: This is the promise of ai. It’s not humanoid robots, it’s not agents. It’s this. 99% of the world’s business data has not been trained or tuned into models yet. Again, this is the slow moving business. If you want to think about the 99% of business data, every flight we’ve all taken in this room sits on a saber system that was put in place in 1964. [00:39:43] Jay McBain: Every banking transaction, we’ve all made, every withdrawal, every deposit sits on an IBM mainframe put in place in the sixties or seventies. 83% of this data sits in cold storage at the edge. It’s not ready to be moved. It’s not cleansed, it’s not, um, indexed. It’s not in any format or sitting on any infrastructure that a large language model will be able to gobble up the data. [00:40:10] Jay McBain: None of the workflows, none of the programming on top of that data is yet ready. So this is your 10 to 20 year arc of this era that chat bot today when they cancel your flight is cute. It’s empathetic, it feels bad for you, or at least it seems to, but it can’t do anything. It can’t book you the Marriott and get you an Uber and then a 5:00 AM flight the next morning. [00:40:34] Jay McBain: It can’t do any of that. But more importantly, it doesn’t know who you are. I’ve got 53 years of flights under my belt and they, I’m the person that get me within six hours of my kids and get me a one-way Hertz rental. You know, if there’s bad weather in Miami, get me to Tampa, get me a Hertz, I’m driving home, I’m gonna make it home. [00:40:56] Jay McBain: I’m not the 5:00 AM get me a hotel person. They would know that if they picked up the flights that I’ve taken in the past. Each of us are different. When you get access to the business data and you become ag agentic, everything changes. Every industry changes because of this around the customers. When you ask about this 35% growth, working on that data, working in traditional consulting and design and implementation, working in the $7 trillion of infrastructure, storage, compute, networking, that’s gonna be around, this is a massive opportunity. [00:41:30] Jay McBain: Services are gonna continue to outgrow products. Probably for the next five to 10 years because of this, and I’m gonna finish here. So we talked a lot about quantifying names, faces, places, and I think where we failed the most as ultimate partners is underneath the tam, which every one of our CEOs knows to the decimal point underneath the TAM that our board thinks they’re chasing. [00:41:59] Jay McBain: We’ve done a very poor job. Of talking about the available markets and obtainable markets underneath it, we, we’ve shown them theory. We’ve shown them a bunch of, you know, really smart stuff, and PowerPoint slides up the wazoo, but we’ve never quantified it for them. If they wanna win, if they want to get access, if they want to double their pipeline, triple their pipeline, if they wanna start winning more deals, if they wanna win deals that are three times larger, they close two times faster. [00:42:31] Jay McBain: And they renew 15% larger. They have to get into the available and obtainable markets. So just in the last couple weeks I spoke at Cribble, I spoke at Octane, I spoke at CrowdStrike Falcon. All three of those companies at the CEO level, main stage use those exact three numbers, three x, two x, 15%. That’s the language of platforms, and they’re investing millions and millions and millions of dollars on teams. [00:42:59] Jay McBain: To go build out the Sam Andal in name spaces and places. So you’ve heard me talk about these 28 moments a lot. They’re the ones that you spend when you buy a car. Some people spend one moment and they drive to the Cadillac dealership. ’cause Larry’s been, you know, taking care of the family for 50 years. [00:43:18] Jay McBain: Some people spend 50 moments like I do, watching every YouTube video and every, you know, thing on the internet. I clear the internet cover to cover. But the fact is, is every deal averages around these 28 moments. Your customer, there’s 13 members of the buying committee today. There’s seven partners and they’re buying seven things. [00:43:37] Jay McBain: There’s 27 things orchestrating inside these 28 moments. And where and how they all take place is a story of partnering. So a couple of years ago, canals. Latin for channel was acquired by amia, which is a part of Informa Tech Target, which is majority owned by Informa. All that being said, there’s hundreds of magazines that we have. [00:44:00] Jay McBain: There’s hundreds of events that we run. If somebody’s buying cybersecurity, they probably went to Black Hat or they probably went to GI Tech. One of these events we run, or one of the magazines. So we pick up these signals, these buyer intent signals as a company. Why did they wanna, um, buy a, uh, a Canals, which was a, you know, a small analyst firm around channels? [00:44:22] Jay McBain: They understood this as well. The 28 moments look a lot like this when marketers and salespeople are busy filling in the spots of every deal. And by the way, this is a real deal. AstraZeneca came in to spend millions of dollars on ASAP transformation, and you can start to see as the customer got smart. [00:44:45] Jay McBain: The eBooks, they read the podcasts, they listened to the events they went to. You start to see how this played out over the long term. But the thing we’ve never had in our industry is the light blue boxes. This deal was won and lost in December. In this particular case, NTT software won and Yash came in and sold the customer five projects. [00:45:07] Jay McBain: The millions of dollars that were going to be spent were solved here. The design and architecture work was all done here. A couple of ISVs You see in light blue came in right at the end, deal was closed in April. You see the six month cycle. But what if you could fill in every one of the 28 boxes in every single customer prospect that your sales and marketing team have? [00:45:30] Jay McBain: But here’s the brilliance of this. Those light blue boxes didn’t win the deals there. They won the deals months before that. So when NTT and Software one walked into this deal. They probably won the deal back in October and they had to go through the redlining. They had to go through the contracting, they had to go through all the stuff and the Gantt chart to get started. [00:45:54] Jay McBain: But while your CMO is getting all excited about somebody reading an ebook and triggering an MQL that the sales team doesn’t want, ’cause it’s not qualified, it’s not sales qualified, you walk in and say, no, no. This is a multimillion deal, dollar deal. It’s AstraZeneca. I know the five partners that are coming in in December to solidify the seven layers, and you’re walking in at the same time as the CMOs bragging about an ebook. [00:46:21] Jay McBain: This changes everything. If we could get to this level of data about every dollar of our tam, we not only outgrow our competitors, we become the platforms of the next generation. Partnering and ultimate partnering is all here. And this is what we’re doing in this room. This is what we’re doing over these couple of days, and this is what, uh, the mission that Vince is leading. [00:46:43] Jay McBain: Thank you so much. [00:46:47] Vince Menzione: Woo. Day in the house. Good to see you my friend. Good to see you. Oh, we’re gonna spend a couple minutes. Um, I’m put you in the second seat. We’re gonna put, we’re gonna make it sit fireside for a minute. Uh, that was intense. It was pretty incredible actually, Jay. And so I’m, I think I wanna open it up ’cause we only have a few minutes just to, any questions? [00:47:06] Vince Menzione: I’m sure people are just digesting. We already have one up here. See, [00:47:09] Question: Jay knows I’m [00:47:10] Vince Menzione: a question. I love it. We, I don’t think we have any I can grab a mic, a roving mic. I could be a roving mic person. Hold on. We can do this. This is not on. [00:47:25] Vince Menzione: Test, test. Yes it is. Yeah. [00:47:26] Question: Theresa Carriol dared me to ask a question and I say, you don’t have to dare me. You know, I’m going to Anyway. Um, so Jay, of the point of view that with all of the new AI players that strategic alliances is again having a moment, and I was curious your point of view on what you’re seeing around this emergence and trend of strategic alliances and strategic alliance management. [00:47:52] Question: As compared to channel management. And what are you seeing in terms of large vendors like AWS investing in that strategic alliance role versus that channel role training, enablement, measurement, all that good stuff? [00:48:06] Jay McBain: Yeah, it’s, it’s a great question. So when I told the story about toast at the restaurant or Square or Clover, they’re not call, they’re not gonna call open AI or Nvidia themselves either. [00:48:17] Jay McBain: When you look out at the 250,000 ISVs. That make up this AI stack, there is the layers that happen there. So the Alliance with AWS, the alliance they have with Microsoft or Google is going to be how they generate agent AI in their platforms. So when I talk about a seven layer stack, the average deal being seven layers, AI is gonna drive this to nine, and then 11, then probably 13. [00:48:44] Jay McBain: So in terms of how alliances work, I had it up there as one of the five core strategies, and I think it’s pretty even. You can have the best alliances in the world, but if the seven partners trusted by the customer don’t know what that alliance is and the benefits to the customer and never mention it, it’s all for Naugh. [00:49:00] Jay McBain: If you’re go-to market, you’re co-selling, your co-marketing strategies are not built around that alliance. It’s all for naught. If the integration and the co-innovation, the co-development, the all the co-creation work that’s done inside these alliances isn’t translated to customer outcomes, it’s all for naugh. [00:49:17] Jay McBain: These are all five parallel swim lanes. All five are absolutely critically needed. And I think they’re all five pretty equally weighted in terms of needing each other. Yes. To be successful in the era of platforms. Yeah. [00:49:32] Vince Menzione: And the problem is they’re all stove pipe today. If, if at all. Yeah. Maintained, right. [00:49:36] Vince Menzione: Alliances is an example. Channels and other example. They don’t talk to one another. Judge any, we’ve got a mic up here if anybody else has. Yep. We have some questions here, Jacqueline. [00:49:51] Question: So when we’re developing our channel programs, any advice on, you know, what’s the shift that we should make six months from now, a year from now? The historical has been bronze, silver, gold, right? And you’ve got your deal registration, but what’s the future look like? [00:50:05] Jay McBain: Yeah, so I mean, the programs are, are changing to, to the point where the customer should be in the middle and realizing the seven partners you need to win the deal. [00:50:15] Jay McBain: And depending on what category of product you’re in, security, how much you rely on resell, 91.6%. You know, the channel partners are gonna be critical where the customer spends the money. And if you’re adding friction to that process, you’re adding friction in terms of your growth. So you know, if you’re in cybersecurity, you have to have a pretty wide open reseller model. [00:50:39] Jay McBain: You have to have a wide open distribution model, and you have to make sure you’re there at that point of sale. While at the same time, considering the other six partners at moment 12 who are in either saying nice things about you or not, the customer might even be starting with you. ’cause there is actually one thing that I didn’t mention when I showed the 28 moments filled in. [00:51:00] Jay McBain: You’ll notice that the customer went to AWS twice direct. AWS lost the deal. Microsoft won the deal software. One is Microsoft’s biggest reseller in the world. They just acquired crayon. NTT who, who loves both had their Microsoft team go in. [00:51:18] Question: Mm. [00:51:19] Jay McBain: So I think that they went to AWS thinking it was A-W-S-S-A-P, you know, kind of starting this seven layer stack. [00:51:25] Jay McBain: I think they finished those, you know, critical moments in the middle looking at it. And then they went back to AWS kind of going probably WWTF. Yeah. What we thought was happening isn’t actually the outcome that was painted by our most trusted people. So, you know, to answer your question, listen to your partners. [00:51:43] Jay McBain: They want to be recognized for the other things they’re doing. You can’t be spending a hundred percent of the dollars at the point of sale. You gotta have a point of system that recognizes the point of sale, maybe even gold, silver, bronze, but recognizing that you’re paying for these other moments as well. [00:51:57] Jay McBain: Paying for alliances, paying for integrations and everything else, uh, in the cyber stack. And, um, you know, recognizing also the top 1000. So if I took your tam. And I overlaid those thousand logos. I would be walking into 2026 the best I could of showing my company logo by logo, where 80% of our TAM sits as wallet share, not by revenue. [00:52:25] Jay McBain: Remember, a million dollar partner is not a million dollar partner. One of them sells 1.2 million in our category. We should buy them a baseball cap and have ’em sit in the front row of our event. One of them sells $10 million and only sells our stuff if the customer asks. So my company should be looking at that $9 million opportunity and making sure my programs are writing the checks and my coverage. [00:52:48] Jay McBain: My capacity and capability planning is getting obsessed over that $9 million. My farmers can go over there, my hunters can go over here, and I should be submitting a list of a thousand sorted in descending order of opportunity. Of where my company can write program dollars into. [00:53:07] Vince Menzione: Great answer. All right. I, I do wanna be cognizant of time and the, all the other sessions we have. [00:53:14] Vince Menzione: So we’ll just take one other question if there are any here and if not, we’ll let I know. Jay, you’re gonna be mingling around for a little while before your flight. I’m [00:53:21] Jay McBain: here the whole day. [00:53:22] Vince Menzione: You, you’re the whole day. I see that Jay’s here the whole day. So if you have any other questions and, and, uh, sharing the deck is that. [00:53:29] Vince Menzione: Yep. Alright. We have permission to share the deck with the each of you as well. [00:53:34] Jay McBain: Alright, well thank you very much everyone. Jay. Great to have you.
Today, our guest on The PARTNERNOMICS® Show is Jay McBain, Chief Analyst at Omdia. Jay McBain is an accomplished speaker, author and innovator in the IT industry. Named Channel Influencer of the Year by Channel Partners Magazine, Top 40 Under Forty by the Business Review, Channel A-List by CRN, Top 8 Thought Leader by Channel Marketing Journal, Top 20 Visionary by ChannelPro, Top 25 Newsmaker by CDN Magazine, Top 50 Channel Influencer by Penton, Top 100 Most Respected Thought Leader by VSR Magazine, Global Power 150 by SMB Magazine, and Top 250 Managed Services Executives by MSPmentor. Jay is often sought out for keynotes, thought leadership and future industry guidance. He has spent his 30-year career in various executive channel sales, marketing, strategy roles within IBM, Lenovo, Autotask, ChannelEyes, Forrester, and now Canalys. Jay is the chief analyst for global channels at Canalys - the world's leading analyst firm with a distinct focus on channels, partnerships, alliances, and ecosystems. Jay has led several communities at CompTIA including Vendor Advisory Council, Managed Services Community, Advancing Women in Tech and Emerging Tech. He is also a board member of Channel Partners, Channel Vanguard Council, Ziff Davis Leadership Council, and CRN Channel Intelligence Council. As a futurist, and long standing member of the World Future Society, Jay is a recognized expert in the future of channels, alliances, partnering ecosystems and the study of emerging go-to-market models. An avid blogger, community, and social media expert, he has developed an innovative channel tech stack highlighting the importance of channel data and automation. Jay has lived in Calgary, Winnipeg, Toronto, Raleigh, Albany & Boynton Beach. He actively gives back to the community and been on the board of the United Way, National Cristina Foundation, and Junior Achievement. Key Insights: Services Now Outpace Products In Growth, Making Partner Ecosystems Essential For Scale Millennial Buyers Prefer Integrated Best Of Breed Stacks And Avoid Traditional Sales Motions Ecosystems Determine Winners, As No Company Succeeds Without Alliances, Integrations, and Services Partners Deals Are Shaped By Twenty-eight Buying Moments and An Average Of Seven Influencing Partners LAUNCH Provides Leaders A Clear System For Building Profit-Focused Partnership Programs Around These Moments A Small Percentage Of Partners Produce Most Results, So Leaders Must Recruit Broadly And Invest In Proven Performers ********* Are you a partnering professional wanting to earn industry certifications and badges to showcase on LinkedIn? We will give you the first course and certification for FREE ($595 value)!
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Jay McBain is the Chief Analyst for Global Channels at Canalys, recognized worldwide as a leading voice on partnerships, ecosystems, and the future of go-to-market models. With 30 years of experience at IBM, Lenovo, Autotask, ChannelEyes, and Forrester, he's been named Channel Influencer of the Year and featured on dozens of top industry lists. A futurist and community leader, Jay has served on multiple CompTIA councils and advisory boards for CRN, Channel Partners, and Ziff Davis. He's a sought-after keynote speaker and blogger whose insights shape how technology companies build and scale their partner ecosystems. Resources: Website: https://www.jaymcbain.com/ LinkedIn: https://www.linkedin.com/company/omdia/ LinkedIn: https://www.linkedin.com/in/jaymcbain/
C'est officiel : depuis le 14 octobre, Microsoft a tourné la page de Windows 10. Après dix ans de bons et loyaux services, le géant de Redmond met fin au support de son système d'exploitation. Une décision technique en apparence, mais dont les conséquences s'annoncent vertigineuses. Selon les analystes de Canalys, environ 240 millions de PC deviendront obsolètes dans le monde, faute de pouvoir passer à Windows 11.Le problème ? La nouvelle version du système est beaucoup plus exigeante. Pour migrer, il faut un processeur récent et un module de sécurité TPM 2.0, deux critères que des millions de machines, pourtant parfaitement fonctionnelles, ne remplissent pas. Résultat : un immense gâchis annoncé. Des ordinateurs encore capables de fonctionner pendant des années vont finir à la décharge, alimentant la crise mondiale des déchets électroniques. Pour Cindy Lin, chercheuse à la Georgia Tech, cette stratégie relève d'une « obsolescence logicielle à marche forcée ». Selon elle, « beaucoup d'appareils sont conçus pour vieillir prématurément », un modèle économique qui favorise la surconsommation et accentue la pollution. Et les conséquences environnementales sont lourdes : extraction de métaux rares, transport énergivore, émissions de gaz à effet de serre… Tout cela pour remplacer des machines rendues inutilisables par une simple mise à jour logicielle.Mais le problème n'est pas seulement écologique : il est aussi cyber. Sans mises à jour de sécurité, Windows 10 deviendra une porte ouverte aux pirates informatiques. Les failles non corrigées se multiplieront, exposant particuliers, PME et institutions publiques aux ransomwares et au vol de données. Face à cette impasse, certains experts, comme Josiah Hester, défendent une alternative : Linux Mint. Un système léger, gratuit et peu gourmand, qui permet de prolonger la vie de ces machines. Mais encore faut-il avoir un minimum d'autonomie numérique pour l'adopter. Microsoft, de son côté, se retranche derrière des arguments de sécurité. Mais difficile d'y voir autre chose qu'une stratégie commerciale, maquillée en modernisation. Une page se tourne, et avec elle, des millions d'ordinateurs encore bons pour le service. Hébergé par Acast. Visitez acast.com/privacy pour plus d'informations.
En la edición de hoy de Radar Empresarial, ponemos el foco en Apple y su más reciente anuncio: el lanzamiento del iPhone Air en China. El nuevo modelo estará disponible a partir del 17 de octubre, luego de que las principales operadoras del país recibieran luz verde para ofrecer servicios eSIM. "¡Muy feliz de anunciar que el iPhone Air llegará la próxima semana, con preventa desde este viernes, 17 de octubre!", compartió Tim Cook, CEO de Apple, en la red social Weibo. Este dispositivo se sumará al iPhone 17, que ya está en circulación en el país asiático. El precio del nuevo iPhone Air será de 7.999 yuanes, lo que equivale a unos 1.121 dólares, alrededor de 100 dólares más caro que en Estados Unidos. El Ministerio de Industria confirmó que las tres grandes operadoras chinas —China Mobile, China Telecom y China Unicom— comenzarán a venderlo este mismo viernes. Con este lanzamiento, Apple busca fortalecer su presencia en el mercado chino tras un año desafiante. En 2024, las ventas de la compañía en China se desplomaron un 17% según datos de Canalys, lo que llevó a una disminución de su cuota de mercado al 15%, siendo superada por marcas como Vivo, Huawei y Xiaomi. El entorno competitivo se ha endurecido para Apple. Parte de su ventaja se había sostenido gracias a restricciones impuestas a Huawei por Estados Unidos desde 2019, pero eso cambió en 2023 cuando Huawei comenzó a fabricar sus propios chips con ayuda de SMIC, permitiéndole retomar su liderazgo. Aunque las sanciones estadounidenses siguen vigentes, incluso con presiones diplomáticas hacia países como España por sus vínculos con Xiaomi, el panorama se ha tornado más complicado para Apple. En este contexto, la compañía ha iniciado un giro estratégico en su cadena de producción. Las tensiones comerciales entre China y Estados Unidos, especialmente tras los aranceles impuestos durante el mandato de Donald Trump, han llevado a Apple a considerar alternativas. En abril, el Financial Times informó que la empresa evaluaba trasladar su producción fuera de China. Posteriormente, Bloomberg señaló que Apple decidió fabricar todos los iPhones destinados al mercado estadounidense en India, con el objetivo de reducir su dependencia de China y enfrentar con mayor autonomía el clima geopolítico actual.
El mercado global de nube creció 22% en el segundo trimestre del año, alcanzando US $95.3 mil millones. Inteligencia artificial y migraciones digitales impulsan a AWS, Microsoft y Google, que concentran el 65% del gasto mundial.
The managed services provider (MSP) market is experiencing a paradoxical trend where revenue is increasing while the number of providers is decreasing. According to Canalys data, global managed services revenue surpassed half a trillion dollars in 2024, reflecting a year-over-year growth of 9.7%. However, the number of channel partners has slightly declined by 0.6%, with large MSPs rapidly acquiring smaller ones. This consolidation trend has led to a significant shift in the market dynamics, where smaller MSPs struggle to compete against larger firms that possess superior resources and pricing power.To survive in this competitive landscape, smaller MSPs must adopt focused strategies, targeting specific customer segments or industries. By doing so, they can achieve higher profit margins, with specialized MSPs reporting EBITDA percentages between 15% to 30%, compared to just 7% for those lacking focus. The article emphasizes that smaller MSPs have several options: they can sell to larger firms, acquire smaller peers, focus on niche markets, or leverage partnerships to remain competitive. The reality is that the middle tier of MSPs is rapidly disappearing, and those who attempt to serve everyone may find themselves at a disadvantage.In addition to the MSP market dynamics, the podcast discusses recent legislative developments, including Michigan's new laws addressing deepfakes, which make it illegal to create AI-generated sexual imagery without consent. This reflects a growing trend across the U.S. to combat nonconsensual abuse imagery, with most states now having similar laws. Furthermore, the U.S. Treasury has imposed sanctions on individuals and entities linked to North Korea's illicit IT worker schemes, highlighting the security risks posed by fraudulent practices in the tech industry.The episode also covers the latest advancements in AI-powered security solutions from various vendors, including Thrive, Addigy, Arctic Wolf, and Acronis. These companies are rolling out new services and products designed to enhance security operations and protect data. The overarching theme is that as technology evolves, the risks associated with it are also increasing, and IT service providers must adapt to these changes by offering value-added services that help clients navigate the complexities of compliance and security in a rapidly changing environment. Four things to know today 00:00 MSP Market Expands to $500B as Provider Count Shrinks Amid Rapid Consolidation04:10 From Abuse Imagery to Supply Chain Threats, Regulation Struggles to Keep Up With Emerging Risks07:45 AI Everywhere: Thrive, Security Vendors, OpenAI, and Microsoft Redefine Service Provider Playbook12:39 D&H and Nutanix Growth Signals Services-Led Future as Distributors and Vendors Push Into MSP Territory This is the Business of Tech. Supported by: https://scalepad.com/dave/ https://cometbackup.com/?utm_source=mspradio&utm_medium=podcast&utm_campaign=sponsorship All our Sponsors: https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech
We hebben er lang op moeten wachten, maar het is eindelijk zover: er ligt een deal tussen de VS en de EU. Wat begon als een golftripje van Donald Trump naar Schotland eindigde in top-overleg met Ursula von der Leyen. Samen vertelden ze met een glimlach wat de uitkomst van de onderhandelingen is. Maar of beleggers diezelfde glimlach moeten hebben, dat is nog maar de vraag. Want in het rijtje aan eisen en voorwaarden staan vooral voordelen voor de VS. Heeft Europa zichzelf gered van een doemscenario, of heeft het overhaast een deal willen bereiken? Die vraag beantwoorden we deze aflevering voor je. Dan hoor je ook uitgebreid wie er in de huidige deal de grote winnaars en verliezers zijn. En wat er in de komende maanden nog kan gaan veranderen. Daarnaast hebben we het ook over een andere mega-deal. Twee bedrijven die er slecht voorstaan bundelen de krachten, om allebei hun eigen concurrenten weer aan te kunnen. Tesla en Samsung gaan voor 16,5 miljard dollar met elkaar in zee. Tesla betaalt daarmee een groot deel van een investering in een nieuwe chipfabriek van Samsung terug. En Samsung belooft de volgende generatie AI-chips voor Tesla te maken. En we vertellen je over de foute inschatting van Heineken. Dat presenteert met trots de halfjaarcijfers, maar dondert naar beneden op de beurs. Beleggers maken zich zorgen om de dalende verkoopvolumes. Waarom heeft de topman die zorgen niet?See omnystudio.com/listener for privacy information.
We hebben er lang op moeten wachten, maar het is eindelijk zover: er ligt een deal tussen de VS en de EU. Wat begon als een golftripje van Donald Trump naar Schotland eindigde in top-overleg met Ursula von der Leyen. Samen vertelden ze met een glimlach wat de uitkomst van de onderhandelingen is. Maar of beleggers diezelfde glimlach moeten hebben, dat is nog maar de vraag. Want in het rijtje aan eisen en voorwaarden staan vooral voordelen voor de VS. Heeft Europa zichzelf gered van een doemscenario, of heeft het overhaast een deal willen bereiken? Die vraag beantwoorden we deze aflevering voor je. Dan hoor je ook uitgebreid wie er in de huidige deal de grote winnaars en verliezers zijn. En wat er in de komende maanden nog kan gaan veranderen. Daarnaast hebben we het ook over een andere mega-deal. Twee bedrijven die er slecht voorstaan bundelen de krachten, om allebei hun eigen concurrenten weer aan te kunnen. Tesla en Samsung gaan voor 16,5 miljard dollar met elkaar in zee. Tesla betaalt daarmee een groot deel van een investering in een nieuwe chipfabriek van Samsung terug. En Samsung belooft de volgende generatie AI-chips voor Tesla te maken. En we vertellen je over de foute inschatting van Heineken. Dat presenteert met trots de halfjaarcijfers, maar dondert naar beneden op de beurs. Beleggers maken zich zorgen om de dalende verkoopvolumes. Waarom heeft de topman die zorgen niet?See omnystudio.com/listener for privacy information.
En el Radar Empresarial de hoy analizamos la nueva fórmula de Apple para sortear las sanciones arancelarias de Donald Trump. La compañía de la manzana apuesta cada vez más por la fabricación de Iphones en la India: según datos de la firma de análisis Canalys, los envíos de Iphones desde la India aumentaron un 76%. Parece claro que la tecnológica quiere asentarse en el país en detrimento de China. De hecho, los envíos desde el Gigante Asiático cayeron también un 76% en el mismo periodo. Es una tendencia que empezó a verse el mes pasado, cuando por primera vez se ensamblaron más productos en India que en China. Pero por mucho que Apple piense que de esta forma podrá esquivar las tarifas arancelarias parece que la Administración Trump tiene otros planes. El viernes pasado el presidente estadounidense ya amenazó con imponer un arancel del 25% a todos los envíos que lleguen fuera de Estados Unidos. El mandatario dejó claro que espera que los productos se consuman en Estados Unidos se fabriquen en el país, algo que ya apuntó hace dos semanas. Para Trump es algo normal que se enmarca dentro de la lucha de los intereses nacionales del país. En la misma línea piensa uno de sus asesores, el director del Consejo Económico Nacional, Kevin Hassett. Para él, una de las claves es no depender tanto de China. Sabemos la opinión del gobierno estadounidense pero ¿Qué piensa China? En enero Bloomberg ya se hizo eco de informes locales de que el país iba a intentar frenar la producción de productos de compañías extranjeras en la India. Entonces el país asiático estaba frenando la salida de trabajadores cualificados al país. Además, también se buscaba frenar el envío de tecnología, vital para el ensamblaje de los Iphone. Una de las grandes damnificadas entonces era Foxconn, que no pudo enviar sus trabajadores a sus plantas de la India pero ahora podría pagar el pato Apple. Y es que recordemos que el socio principal en el país de la compañía es Foxconn. A pesar de todo esto, desde Canalys apuntan que la demanda se desacelerará ya que no podrá llegar a cubrir toda la demanda. ¿En qué momento podría igualar la demanda en la India? Según la firma de análisis la demanda de iPhones en EEUU es de aproximadamente 20 millones por trimestre, por lo que se estima que India podrá igualar ese nivel en 2026. Clave para esto será la gran inversión de 1500 millones de dólares que hará Foxconn en la región de Tamil Nadu, según el Financial Times. Aquí inaugurará una instalación de módulos de pantalla.
Tariff whiplash has led to a significant surge in hardware shipments, particularly in the PC market, as manufacturers rush to deliver products ahead of impending tariffs. In the first quarter of 2025, PC shipments in the United States increased by 9.4%, with notable growth in both notebook and desktop shipments. Companies like Lenovo and HP have ramped up their shipments to the U.S. in anticipation of cost hikes, while a recent Canalys poll indicates that many small and mid-sized business customers are unaware of the end of support for Windows 10, which could lead to higher costs when they refresh their PC fleets. The potential reimposition of tariffs could significantly impact consumer demand, forcing prioritization of essential spending.Amidst these developments, Google has introduced Google Workspace Flows, a tool designed to automate complex processes using artificial intelligence. This feature allows users to create custom workflows without coding, enhancing productivity. Additionally, Anthropic has launched a premium tier for its AI service, Claude, aimed at power users who require higher usage limits. Dell has also announced updates to its storage and server lines to better support AI workloads, indicating a broader trend of integrating AI into business operations.Cybersecurity remains a critical concern, with a report from WatchGuard Technologies highlighting a 94% increase in network malware detections. This surge reflects the growing sophistication of cybercriminals, who are shifting from volume-based attacks to more precise and targeted strategies. The report emphasizes the need for proactive cybersecurity measures as traditional defenses are increasingly challenged by evolving tactics. Providers must adapt their responses to this new landscape, focusing on navigating complexity for their customers.The podcast also discusses the evolving business models of partners in the IT sector, with a significant shift towards services rather than hardware sales. A Canalys survey indicates that hardware will only account for 13% of profitability by 2025, as partners increasingly seek profit-rich services like consulting and managed services. This evolution suggests that the future of IT sales will hinge on wrapping hardware with services, lifecycle management, and AI integration, rather than solely reselling products. The current surge in hardware sales is seen as a reaction to policy uncertainty, with long-term strategies needing to pivot towards recurring services and consultative models. Three things to know today 00:00 Tariff Whiplash Drives Hardware Surge, But Canalys Finds Partners Pivoting to Services for Long-Term Growth07:07 AI Means Business Now—Google Automates Workflows, Anthropic Boosts Power Users, and Dell Powers It All09:59 Hackers Get Smarter, Not Louder: WatchGuard Warns of a Shift from Malware Volume to Malware Precision Supported by: https://www.huntress.com/mspradio/https://cometbackup.com/?utm_source=mspradio&utm_medium=podcast&utm_campaign=sponsorship Join Dave April 22nd to learn about Marketing in the AI Era. Signup here: https://hubs.la/Q03dwWqg0 All our Sponsors: https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech
En el Radar Empresarial aparece una compañía que puede ser uno de los fabricantes automovilísticos de moda en 2025: Xiaomi. La compañía china no solo se dedica a la venta de móviles, también distribuye ordenadores, televisores, auriculares y desde el 2021 tomó la decisión de entrar en la industria automotriz. Lo que más ha llamado la atención al mercado es la rapidez con la que Xiaomi pudo lanzar su primer modelo Xiaomi SU7. En 2023 empezaron las pruebas y en abril de 2024 la compañía se encargó de los primeros pedidos masivos. Ahora, menos de un año después, ha entregado 29.000 unidades en marzo. Pero los objetivos que se pone la compañía son aún mayores: espera entregar 350.000 unidades este año. Clave para entender la rapidez que tienen los fabricantes chinos de vehículos es ver cuál es el apoyo que les brinda el gobierno. Entre 2009 y 2023, año en que Xiaomi empieza a entregar los primeros pedidos anticipados, el gigante asiático dio una ayuda de 215.000 millones de euros. Esto se traduce en una mayor presencia de coches chinos en Europa. En 2024, se vendieron cerca de 386.000 vehículos. Una cifra aún mejor de los 243.000 coches vendidos en 2023. La competencia es feroz dentro de China por eso ¿Es capaz Xiaomi de competir con otros fabricantes chinos? Aunque estos fabricantes tienen que enfrentarse a los aranceles de Estados Unidos. El 3 de abril entraron en vigor los gravámenes del 25% a todos los vehículos que se produzcan fuera del país norteamericano. ¿Cómo se enfrentarán a estas medidas? Una de las grandes características de los modelos Xiaomi es la innovación tecnológica que aplica en sus vehículos. Aunque esta innovación a veces sale mal. El SU7 sufrió un accidente en una carretera el pasado martes que dejó tres muertos. El fabricante de automóviles indicó que el coche estaba en modo de navegación automática antes del accidente. Xiaomi fue fundada por el ingeniero electrónico chino Lei Jun en 2010. Al principio fundó la empresa de software Kingsoft y poco después la compañía de móviles. Desde el principio, tanto Jun como su equipo de ingenieros buscaron ofrecer la tecnología más vanguardista con el mejor precio. Según datos de Canalys, en 2024, la compañía alcanzó una cuota de mercado del 13,8%, consolidándose como el tercer mayor fabricante de smartphones a nivel mundial.
Dans ce nouvel épisode, plongez au cœur des stratégies d'expansion et d'innovation de Realme, une marque qui ambitionne de bousculer le marché européen et de rivaliser avec les géants du mobile.L'Europe reste l'un des marchés les plus stratégiques pour les fabricants de smartphones, mais il ne cesse d'évoluer. En 2024, le secteur est marqué par une reprise après une année 2023 difficile, où les ventes mondiales avaient chuté d'environ 4 % selon Canalys. Bonne nouvelle : le marché européen affiche une croissance modérée, portée par le renouvellement des appareils 5G, l'essor des smartphones pliables et l'intégration massive de l'intelligence artificielle. Dans ce contexte, Realme veut frapper fort et bousculer la hiérarchie des constructeurs en Europe.À travers trois conversations exclusives, découvrez les visions et ambitions de :Jason Guo, CEO de Realme Europe, qui dévoile la stratégie pour faire passer Realme du top 4 au top 3 en Europe, avec un investissement massif et un focus sur la Pologne, l'Italie, l'Espagne et la France.Julien Lidoine, Directeur Commercial de Realme France, qui explique comment la marque a su rebondir après une pause stratégique en 2022 et quels sont ses axes de différenciation sur le marché français.Franck Thivet, Responsable des Relations Opérateurs de Realme France, qui détaille les alliances avec des opérateurs majeurs comme Vodafone, Orange et T-Mobile, et comment Realme séduit les jeunes générations grâce à une approche marketing unique et des produits innovants.Au programme :Une marque qui veut bousculer le marché avec une offre audacieuse et accessible.Des innovations marquantes : photographie, charge ultra-rapide, design optimisé.Une stratégie bien rodée pour séduire la Gen Z et les Millennials.Des enjeux clés comme la durabilité et la conformité aux nouvelles normes européennes.Un podcast indispensable pour comprendre comment une marque mobile peut se frayer un chemin parmi les leaders historiques et comment les tendances de consommation évoluent dans le monde du smartphone.
Dans ce nouvel épisode, plongez au cœur des stratégies d'expansion et d'innovation de Realme, une marque qui ambitionne de bousculer le marché européen et de rivaliser avec les géants du mobile.L'Europe reste l'un des marchés les plus stratégiques pour les fabricants de smartphones, mais il ne cesse d'évoluer. En 2024, le secteur est marqué par une reprise après une année 2023 difficile, où les ventes mondiales avaient chuté d'environ 4 % selon Canalys. Bonne nouvelle : le marché européen affiche une croissance modérée, portée par le renouvellement des appareils 5G, l'essor des smartphones pliables et l'intégration massive de l'intelligence artificielle. Dans ce contexte, Realme veut frapper fort et bousculer la hiérarchie des constructeurs en Europe.À travers trois conversations exclusives, découvrez les visions et ambitions de :Jason Guo, CEO de Realme Europe, qui dévoile la stratégie pour faire passer Realme du top 4 au top 3 en Europe, avec un investissement massif et un focus sur la Pologne, l'Italie, l'Espagne et la France.Julien Lidoine, Directeur Commercial de Realme France, qui explique comment la marque a su rebondir après une pause stratégique en 2022 et quels sont ses axes de différenciation sur le marché français.Franck Thivet, Responsable des Relations Opérateurs de Realme France, qui détaille les alliances avec des opérateurs majeurs comme Vodafone, Orange et T-Mobile, et comment Realme séduit les jeunes générations grâce à une approche marketing unique et des produits innovants.Au programme :Une marque qui veut bousculer le marché avec une offre audacieuse et accessible.Des innovations marquantes : photographie, charge ultra-rapide, design optimisé.Une stratégie bien rodée pour séduire la Gen Z et les Millennials.Des enjeux clés comme la durabilité et la conformité aux nouvelles normes européennes.Un podcast indispensable pour comprendre comment une marque mobile peut se frayer un chemin parmi les leaders historiques et comment les tendances de consommation évoluent dans le monde du smartphone.
Sono stati pubblicati i dati più recenti di Canalys, che ci spiegano esattamente come è andato il mercato degli smartphone nel 2024, non ci sono particolari sorprese. Un'applicazione porno su iPhone? Sì, ma la colpa non è di Apple. Samsung al lavoro per migliorare le sue funzionalità di intelligenza artificiale. Learn more about your ad choices. Visit megaphone.fm/adchoices
New data points to the significant growth projected for the IT-managed services industry in 2025, with revenues expected to reach approximately $595 billion globally. The Asia-Pacific region is anticipated to lead this growth, driven by an increasing demand for cybersecurity services and a shift towards a security-first approach among managed service providers (MSPs). However, a recent Canalys survey indicates that many partners struggle to advance artificial intelligence (AI) projects beyond the proof-of-concept stage, highlighting the challenges posed by compliance and regulation, particularly with new laws like the Digital Operational Resilience Act in the EU.The episode also delves into the evolving landscape of PC technology, where small and medium-sized businesses reportedly spend 77% of their IT staff's time on PC maintenance and support. As AI technology advances, AI PCs are expected to account for a significant portion of all PC purchases in 2025. The need for performance optimization, AI software deployment, and on-device security is becoming increasingly critical, prompting IT providers to develop specialized support services to meet these demands. The rise of AI also necessitates user training and energy efficiency, as businesses look to maximize the potential of AI technology.In a discussion about major tech companies, host Dave Sobel highlights the backlash Microsoft faced after a 30% price increase for its Microsoft 365 Copilot subscription, which left many users dissatisfied and unaware of the changes. Despite the criticism, the price hike is projected to generate substantial additional revenue. Meanwhile, Apple is focusing on revamping Siri and enhancing its AI models, reflecting a commitment to improving its AI capabilities amid challenges with existing features. These developments underscore a broader issue within the IT services industry: the gap between AI hype and real-world delivery, emphasizing the importance of transparency and effective communication with customers.The episode concludes with insights into the evolving role of Chief Information Security Officers (CISOs), who are increasingly taking on broader business responsibilities beyond traditional cybersecurity duties. Despite this expansion, only a small percentage of CISOs reported salary increases linked to their additional responsibilities. The growing influence of CISOs in boardrooms is noted, with many now reporting directly to CEOs and participating in board meetings. However, a disconnect remains between the priorities of CISOs and board members, particularly regarding compliance, which could pose challenges in navigating the complex regulatory landscape. This evolving dynamic presents both opportunities and challenges for IT providers and MSPs as they seek to align with CISOs and address gaps in security and compliance. Three things to know today 00:00 The $595 Billion Question: Can MSPs Keep Up with Complexity in 2025?06:19 Microsoft's AI Price Hike Shocks Users—Apple's Fixing Siri, but Are Either Getting It Right?08:47 From Security to Strategy: Why CISOs Are Juggling More—Without the Pay Bump Supported by: https://www.huntress.com/mspradio/ All our Sponsors: https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech
Az megvan, honnan ered az Ok szó? Player 2025-01-18 05:30:08 Infotech Anglia Boston Az Ok egy gyenge poénként indult egy bostoni újságban több mint 185 éve, mára viszont az angol nyelv, de talán nem túlzás azt állítani sem, hogy az egész világon az egyik legismertebb kifejezésévé vált. Gumiemberszerű robotok szaladgálnak Kínában Rakéta 2025-01-18 08:24:06 Infotech Kína Robot A videó világosan mutatja, mennyire fejlett a mozgása a kínai gyártmányú humanoidnak. Eltűnt az orosz kód az Ügyfélkapu+-hoz ajánlott TOTP.APP-ról, húszezer dollárért árulják az oldalt Telex 2025-01-18 06:54:48 Mobiltech Ügyfélkapu A fejlesztő péntek este törölte az orosz mérőkódot, egyúttal kiírta, hogy az oldal kódja és címe is eladó. Olcsó trükkel, könnyen átverhetők az arcfelismerők ICT Global 2025-01-18 05:03:59 Infotech Olcsó Kiberbiztonság Az arcfelismerő rendszerek nemcsak a biometrikus azonosításban játszanak kulcsszerepet, hanem például a marketingben is. Ha pedig egy kicsit távolabbi vizekre evezünk, bizonyos országokban az állampolgárok megfigyelésében is. Egy kiberbiztonsági kutatócsoport felfedezése azokhoz szól, akik feltűnés nélkül maradnának inkognitóban. Gondolattal irányítható bionikus kéz: az érintés visszaállítása ITBusiness 2025-01-18 12:12:44 Infotech Bionikus A modern neurotechnológia új korszakot nyit a bionikus protézisek területén. A kutatók egy olyan fejlett bionikus kezet fejlesztettek ki, amely gondolattal irányítható és képes visszaadni az érintés érzetét. Az agy átfedő szenzoros régióit kihasználva olyan érzékelési élményt hoztak létre, amely természetes tapintásélményt biztosít a felhasználókna És még ez is! Élesedik a DORA rendelet Mínuszos 2025-01-18 13:33:05 Infotech Hitel Január 17-től közvetlenül alkalmazandó a pénzügyi ágazat digitális működési rezilienciájáról szóló uniós rendelet (Digital Operational Resilience Act – DORA), jelentős változásokat hozva az EU pénzügyi szolgáltatási szektorában. A rendelet alapvetően minden pénzügyi szolgáltatóra vonatkozik, így a hitel-, fizetési és elektronikuspénz-kibocsátó inté Orosz űrhajós tartja az időutazás világrekordját 24.hu 2025-01-18 14:43:18 Tudomány Az idő relatív, ha elsétálunk egy ülő kolléga mellett, számunkra máris lassabban telik. Mi befolyásolja az idő múlását, és hogy lehet valaki rekorder? Így mobilozz télen, hogy ne a pénztárcád bánja First Class 2025-01-18 14:10:21 Mobiltech A valódi tél beköszöntével érdemes jobban odafigyelni mobilunkra, olyankor pedig különösen, ha az ember külföldre megy ilyenkor. Így nem lett az LSD-ből mindenre jó szupergyógyszer Qubit 2025-01-18 08:21:33 Tudomány USA Drog Norman Ohler tavaly megjelent könyve szerint az anyarozs pszichoaktív alkaloidja kezdetben fényes jövő előtt állt –egészen addig, amíg 1950-es években kialakuló amerikai droghisztéria és a hidegháború farmakológiai fegyverkezési láza hosszú évtizedekre tabusította. Inasba tették a kínai telefongyártók az Apple-t TechWorld 2025-01-18 07:45:23 Infotech USA Kína Telefon Apple Okostelefon Az egyik legfontosabb piacon nyomták le az amerikai céget. A kínai telefongyártók miatt sírhat az Apple. A Canalys legfrissebb jelentése szerint a kínai okostelefon-piac 2024-ben látványos növekedést mutatott, összesen 285 millió készüléket szállítottak ki, ami 4%-os emelkedést jelent az előző évhez képest. A piaci rangsor élén jelentős változások Bevetették a mesterséges intelligenciát a vasútépítésben itthon is vg.hu 2025-01-18 10:15:01 Belföld Mesterséges intelligencia Egyedülálló vasúti diagnosztikai rendszerrel dolgoznak. MoonDino – ha süt a nap, akkor tuti dolgozik GépMax 2025-01-18 12:42:07 Mezőgazdaság Cégvilág Robot A robot automatizált gyomirtási funkciója jelentősen csökkenti az emberi beavatkozás szükségességét. A Playstation már a következő lépésedet is tudja InStyle Men 2025-01-18 03:10:08 Infotech Mesterséges intelligencia PlayStation A mesterséges intelligencia már azelőtt kitalálja, mit akarsz csinálni egy videójátékban, hogy a kontroller gombját érintenéd. A további adásainkat keresd a podcast.hirstart.hu oldalunkon.
Az megvan, honnan ered az Ok szó? Player 2025-01-18 05:30:08 Infotech Anglia Boston Az Ok egy gyenge poénként indult egy bostoni újságban több mint 185 éve, mára viszont az angol nyelv, de talán nem túlzás azt állítani sem, hogy az egész világon az egyik legismertebb kifejezésévé vált. Gumiemberszerű robotok szaladgálnak Kínában Rakéta 2025-01-18 08:24:06 Infotech Kína Robot A videó világosan mutatja, mennyire fejlett a mozgása a kínai gyártmányú humanoidnak. Eltűnt az orosz kód az Ügyfélkapu+-hoz ajánlott TOTP.APP-ról, húszezer dollárért árulják az oldalt Telex 2025-01-18 06:54:48 Mobiltech Ügyfélkapu A fejlesztő péntek este törölte az orosz mérőkódot, egyúttal kiírta, hogy az oldal kódja és címe is eladó. Olcsó trükkel, könnyen átverhetők az arcfelismerők ICT Global 2025-01-18 05:03:59 Infotech Olcsó Kiberbiztonság Az arcfelismerő rendszerek nemcsak a biometrikus azonosításban játszanak kulcsszerepet, hanem például a marketingben is. Ha pedig egy kicsit távolabbi vizekre evezünk, bizonyos országokban az állampolgárok megfigyelésében is. Egy kiberbiztonsági kutatócsoport felfedezése azokhoz szól, akik feltűnés nélkül maradnának inkognitóban. Gondolattal irányítható bionikus kéz: az érintés visszaállítása ITBusiness 2025-01-18 12:12:44 Infotech Bionikus A modern neurotechnológia új korszakot nyit a bionikus protézisek területén. A kutatók egy olyan fejlett bionikus kezet fejlesztettek ki, amely gondolattal irányítható és képes visszaadni az érintés érzetét. Az agy átfedő szenzoros régióit kihasználva olyan érzékelési élményt hoztak létre, amely természetes tapintásélményt biztosít a felhasználókna És még ez is! Élesedik a DORA rendelet Mínuszos 2025-01-18 13:33:05 Infotech Hitel Január 17-től közvetlenül alkalmazandó a pénzügyi ágazat digitális működési rezilienciájáról szóló uniós rendelet (Digital Operational Resilience Act – DORA), jelentős változásokat hozva az EU pénzügyi szolgáltatási szektorában. A rendelet alapvetően minden pénzügyi szolgáltatóra vonatkozik, így a hitel-, fizetési és elektronikuspénz-kibocsátó inté Orosz űrhajós tartja az időutazás világrekordját 24.hu 2025-01-18 14:43:18 Tudomány Az idő relatív, ha elsétálunk egy ülő kolléga mellett, számunkra máris lassabban telik. Mi befolyásolja az idő múlását, és hogy lehet valaki rekorder? Így mobilozz télen, hogy ne a pénztárcád bánja First Class 2025-01-18 14:10:21 Mobiltech A valódi tél beköszöntével érdemes jobban odafigyelni mobilunkra, olyankor pedig különösen, ha az ember külföldre megy ilyenkor. Így nem lett az LSD-ből mindenre jó szupergyógyszer Qubit 2025-01-18 08:21:33 Tudomány USA Drog Norman Ohler tavaly megjelent könyve szerint az anyarozs pszichoaktív alkaloidja kezdetben fényes jövő előtt állt –egészen addig, amíg 1950-es években kialakuló amerikai droghisztéria és a hidegháború farmakológiai fegyverkezési láza hosszú évtizedekre tabusította. Inasba tették a kínai telefongyártók az Apple-t TechWorld 2025-01-18 07:45:23 Infotech USA Kína Telefon Apple Okostelefon Az egyik legfontosabb piacon nyomták le az amerikai céget. A kínai telefongyártók miatt sírhat az Apple. A Canalys legfrissebb jelentése szerint a kínai okostelefon-piac 2024-ben látványos növekedést mutatott, összesen 285 millió készüléket szállítottak ki, ami 4%-os emelkedést jelent az előző évhez képest. A piaci rangsor élén jelentős változások Bevetették a mesterséges intelligenciát a vasútépítésben itthon is vg.hu 2025-01-18 10:15:01 Belföld Mesterséges intelligencia Egyedülálló vasúti diagnosztikai rendszerrel dolgoznak. MoonDino – ha süt a nap, akkor tuti dolgozik GépMax 2025-01-18 12:42:07 Mezőgazdaság Cégvilág Robot A robot automatizált gyomirtási funkciója jelentősen csökkenti az emberi beavatkozás szükségességét. A Playstation már a következő lépésedet is tudja InStyle Men 2025-01-18 03:10:08 Infotech Mesterséges intelligencia PlayStation A mesterséges intelligencia már azelőtt kitalálja, mit akarsz csinálni egy videójátékban, hogy a kontroller gombját érintenéd. A további adásainkat keresd a podcast.hirstart.hu oldalunkon.
Send us a textJulian and Robin Ody, Principal Analyst at Canalys, discussed the importance of building relationships within the channel and the need for effective communication with resellers. Robin also provided a brief history of Canalys, its establishment in the late 90s, and its recent acquisition by Informa.Julian and Robin explored the transformative impact of AI on research and data analysis, highlighting the need for real-time data and the potential of AI to reveal insights. They discussed the applications of AI in enhancing workflows and client advisory services, while also raising concerns about data privacy and the quality of generative AI tools. They agreed that AI is still in its early stages, with significant advancements expected in the future.The conversation also covered the growth prospects for managed services, with Robin forecasting an 11% increase in 2024 and 13% in 2025, driven by demand for IT support and cybersecurity outsourcing. He identified around 90,000 MSPs globally and discussed the challenges they face in maintaining customer relationships and evolving their business models. Both pointed out the profitability landscape for MSPs and the trend towards integrated solutions, emphasizing the importance of innovation in the industry.
Send us a textAgain this year, we interviewed Jay McBain, Chief Analyst – Channels, Partnerships & Ecosystems at Canalys about the past year and upcoming trends in the tech channel industry. Jay covered a range of topics, beginning with the evolving focus of the Canalys events towards platform-based business models, emphasizing the need for vendors to recognize partners for their contributions beyond mere transactions. A survey highlighted that partners are increasingly prioritizing non-transactional activities, which reflects the complexity of the customer journey and the industry's shift towards valuing collaborative efforts in achieving customer success.Concerns regarding the sustainability of the tech sector were raised, particularly in light of the alarming energy consumption of hyperscalers, which now surpasses that of the airline industry. Jay noted that many companies have scaled back their sustainability commitments due to the energy demands of generative AI. Local resource strains, such as water shortages linked to data centers, were also highlighted, alongside the need for better training in energy management to meet increasing demands. The urgency of addressing these sustainability challenges was underscored, especially as major companies may soon be required to publicly report their energy usage.Jay and Julian also explored the managed services industry's growth, particularly in cybersecurity, while noting that a significant percentage of partners struggle with profitability. The competitive landscape is intensifying, with various service firms entering the managed services space. Additionally, they touched on the critical role of partners in the subscription economy, emphasizing the need for effective collaboration to maintain customer loyalty.The potential of AI was discussed, with projections indicating substantial market growth and opportunities for channel partners, particularly in AI-enhanced solutions. Overall, the data shows the importance of adapting to technological advancements and market dynamics to ensure sustained growth and profitability.Interesting as well to compare with his 2024 predictions here: https://www.e-channelnews.com/2024-predictions-from-jay-mcbain/
Send us a textAnother great interview with channel leader, Rob Rae, Corporate Vice President of Community and Ecosystems, at Pax8. Rob shared his positive outlook for 2024, particularly in cybersecurity and AI, noting a trend among small and medium-sized businesses (SMBs) towards more strategic planning and budgeting in these areas. He emphasized the need for managed service providers (MSPs) to effectively monetize AI technologies, while Julian highlighted the importance of MSPs becoming knowledgeable about AI to confidently address client inquiries. Both acknowledged that being a reliable source of information will be essential for MSPs as the industry evolves.The managed services sector is experiencing significant growth, with Canalys reporting increases in Professional Services Automation (PSA) and Remote Monitoring and Management (RMM) technologies. This growth is driven by rising demand from SMBs, prompting MSPs to adopt automation and AI to improve service delivery and scalability. However, the industry faces challenges in attracting and retaining skilled talent, as new workforce entrants often lack essential technical troubleshooting skills. Additionally, there is a noticeable shift towards newer PSA solutions, indicating a dynamic market landscape.Concerns about outages and downtime, even among major providers like Microsoft, have led some MSPs to reconsider cloud solutions in favor of on-premises systems, reflecting the ongoing evolution in the IT landscape, and highlighting the complexities of transitioning to new technologies while addressing sustainability challenges posed by cloud data centers.The conversation also touched on generational shifts in consumer behavior, particularly the influence of Gen Z on the workforce and purchasing decisions. Rob noted that Gen Z's preferences for online shopping and engagement differ from previous generations, and they emphasized the need for MSPs to adapt their marketing strategies accordingly.Stay tuned for more on Pax8 in the upcoming months.
Early challenges faced by Artificial Intelligence Personal Computers (AIPCs), include productivity gaps, consumer confusion, and adoption barriers. A recent study by Intel highlights that users of AI-equipped PCs are less productive than those using traditional computers, losing an average of 15 hours a week on digital chores. Despite the potential for generative AI to streamline these tasks, many consumers remain unaware of AIPCs, leading to misconceptions about their utility and security. The additional cost of AIPCs, which can be 5 to 15 percent higher than traditional models, further complicates consumer interest in upgrading.The episode also delves into a disconnect between business leaders and IT staff regarding data management. A survey conducted by Morning Consult for Capital One reveals that while 77% of business leaders find accessing necessary data easy, 70% of IT personnel spend significant time resolving data issues. The findings indicate a lack of confidence among technical staff in their organization's data culture, with only 35% believing it to be strong. This disparity underscores the need for improved data management practices as organizations strive to implement advanced AI technologies.Host Dave Sobel highlights the resilience of micro-business owners, with 75% relaunching new ventures after setbacks, according to GoDaddy's 2024 Annual Venture Forward Report. Despite economic uncertainties, nearly 40% of these new ventures have become their household's primary income source. The report also notes a significant increase in women-owned micro-businesses, now at 51%, and a diverse age representation among entrepreneurs. This resilience suggests a growing entrepreneurial spirit, even in challenging economic times.The episode concludes with a discussion on the evolving landscape of managed service provider tools, as new entrants like NinjaOne and Halo PSA gain momentum, pushing traditional leaders like Kaseya to reassess their strategies. The shift in the market indicates a potential opportunity for disruption, particularly as the role of artificial intelligence continues to grow. Sobel emphasizes the importance of adapting to these changes and the need for organizations to effectively utilize technology to remain competitive in a rapidly changing environment.Four things to know today00:00 AI PCs Face Early Challenges: Productivity Gaps, Consumer Confusion, and Adoption Barriers05:35 Amazon Doubles Down on Anthropic With $8 Billion Investment, Strengthening AI and Cloud Synergy07:23 Remote Work Demand Persists Despite Drop in Postings: The New Talent Tug-of-War10:50 Canalys 2024 Report: New Entrants Shake Up MSP Tools Market, Legacy Brands at a Crossroads Supported by: https://getthread.com/mspradio/https://www.huntress.com/mspradio/ All our Sponsors: https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessoftech.bsky.social
Hosts James and Amy sit down this week to discuss key performance indicators (KPIs) that can be used to measure success with your business. 1.) MSP Question of the week: What reports or KPI's do you need to manage your business? Article by Amy: https://www.channelpronetwork.com/2024/09/26/how-do-msps-measure-success-im-hitting-my-metrics-but-not-sure-theyre-the-right-ones/ --- 2.) Notes On The News https://www.channele2e.com/news/big-3-rmm-psa-vendors-see-market-share-slip-canalys ConnectWise market share dropped from 26.8% to 24.3%. Kaseya market share dropped from 22.9% to 22.7% N-able market share dropped from 12.5% to 11.4% NinjaOne's market share grew from 8.4% to 9.4% All others combined had a market share of 29.4% last year, which grew to 32.1% this year. Canalys is forecasting the managed services industry itself to grow from $548 billion in 2024 to $608 billion in 2025. https://mspradio.com/podcast/marriotts-52m-fine-cybersecurity-warnings-and-tech-updates-from-microsoft-linkedin-atlassian/ Marriott was issued a hefty $52 million fine following major data breaches that compromised the personal information of over 344 million customers. The Federal Trade Commission (FTC) settlement mandates that Marriott enhance its security measures --- 3.) Our upcoming events and more: December 4: M&A Workshop in Scottsdale, AZ December 5-6: MASTERMIND LIVE in Scottsdale, AZ http://bit.ly/kernanmastermind December 11: Channel Program M&A Forum in Dallas, TX Check out Amy's weekly newsletter! Sign up now: https://mailchi.mp/thirdtier/small-business-tech-news Kernan Consulting “Weekly Tips”! Sign up now: https://kernanconsulting.com/
Runar Bjorhovde, analyst for Canalys, joined the podcast to explain why smartphone vendors are banking on AI. Hosted on Acast. See acast.com/privacy for more information.
Canalys a publié ses statistiques sur le nombre de smartphones expédiés par les fabricants au 3e semestre 2024. Le chassé-croisé entre Apple et Samsung continue, alors que l'iPhone 16 venait de sortir. La team iWeek en discute.Soutenez-nous en rejoignant la communauté iWeek sur Patreon sur Patreon.com/iweek et profitez du bonus hebdo exclusif ainsi que de la possibilité désormais, le 1er mardi de chaque mois, d'intervenir en direct dans l'émission, en visio, au même titre que nos invités (réservée à nos soutiens Patreon via un lien spécifique).Hébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.
Dave Sobel welcomes back Jay McBain, the chief analyst for channels, partnerships, and ecosystems at Canalys. The discussion centers around the evolving landscape of artificial intelligence (AI) and its implications for businesses, particularly in the context of data management and device sales. With a staggering 85% of the world's business data still residing on-premises, the conversation highlights the necessity for companies to adapt their strategies for training and tuning large language models without relying solely on public cloud solutions. Jay shares insights from recent Canalys research, predicting that the generative AI services market will grow to $158 billion by 2027, with a compound annual growth rate (CAGR) of 59%. He emphasizes the importance of on-device execution of AI models at the edge, which will create significant opportunities for partner services, outpacing device growth in sectors like smartphones and PCs. The discussion also touches on the rapid growth of servers and related services, driven by the need to train and tune AI models with business data, indicating a robust future for intelligent edge solutions. As the conversation progresses, Jay outlines a four-stage framework for how businesses can effectively leverage AI. The first stage involves initial conversations about AI's potential impact across various business functions, primarily led by system integrators. The second stage focuses on the enhancement of existing SaaS products with AI features, while the third stage emphasizes the importance of data management and preparation for training AI models. Finally, the fourth stage addresses the infrastructure needed to support these advancements, including the growth of servers and networking solutions. The episode concludes with a thought-provoking discussion on the implications of AI for small and mid-sized businesses. Jay argues that while larger enterprises may initially adopt AI technologies, smaller organizations have the agility to leverage these advancements without the burden of extensive legacy systems. This creates a unique opportunity for smaller firms to enhance customer service and operational efficiency through AI-driven solutions. The conversation underscores the need for businesses to rethink their strategies in light of these technological advancements, as the landscape continues to evolve rapidly. Supported by: https://salesbuildr.com/ All our Sponsors: https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessoftech.bsky.social
When you think about the future and growth of technology, start by looking at the numbers. The data reflects a more agile, faster and consumer centric approach to winning. What do the latest trends and data say about your business? What does it mean for how you should approach the market? We are thrilled to highlight our partnership with lenovo with a special series, beginning with our friend Jay McBain, Chief Analyst for global channels at Canalys, a leading global technology market analyst firm with a distinct focus on channels, partnerships, alliances, and ecosystems. Highlights include: Data and more data, reflecting the growth of technology. The global economy with a Gross Domestic Product (GDP) of $105 trillion with Tech and Telco making up 5%. Cyber Security and Managed Services growing at 12%, with Managed Security at 15%. Gen AI $158 Billion. "One thing has always been constant. Where there's mystery, there's margin" Lenovo awarded ‘Champion' Status in Canalys Global Sustainable Ecosystems Leadership Matrix. Importance of exposing the world to his children and juggling travel schedules with Michelle. Stay tuned for more content around our new partnership with Lenovo and make sure you are connected with Jay for his blogs and insights surrounding the IT industry, channel management, and some of his own life. Visit canalys.com/insights and jaymcbain.com/ --- more --- If you are looking to learn the art of audience engagement while listening for methods to conquer speaking anxiety, deliver persuasive presentations, and close more deals, then this is the podcast for you. Twins Talk it Up is a podcast where identical twin brothers Danny Suk Brown and David Suk Brown discuss leadership communication strategies to support professionals who believe in the power of their own authentic voice. Together, we will explore tips and tools to increase both your influence and value. Along the way, let's crush some goals, deliver winning sales pitches, and enjoy some laughs. Danny Suk Brown and David Suk Brown train on speaking and presentation skills. They also share from their keynote entitled, “Identically Opposite: the Pursuit of Identity”. Support and Follow us: YouTube: youtube.com/channel/UCL18KYXdzVdzEwMH8uwLf6g Instagram: @twinstalkitup Instagram: @dsbleadershipgroup Twitter: @dsbleadership LinkedIn: linkedin.com/company/twins-talk-it-up/ LinkedIn: linkedin.com/company/dsbleadershipgroup/ Facebook: facebook.com/TwinsTalkitUp Facebook: facebook.com/dsbleadership/ Website: dsbleadershipgroup.com/TwinsTalkitUp
Some people think AI will lead to Skynet - we call them "AI Doomers." Jay McBain, Chief Analyst of Canalys, joins Lee Davis, Senior Analyst of Keypoint Intelligence to discuss his keynote address at Pax8 Beyond and how AI will impact business technology providers.
Cybercrime is relentless and keeps cybersecurity pros on their toes looking for creative and cutting-edge solutions to secure their operations. Worldwide investment in cybersecurity is now nearly $250 billion a year. What's behind this huge number? In this episode, we'll discuss the macrotrends in cybersecurity and what they mean for managed security service providers and their business customers. To help us out, we've invited one of the IT channel's pre-eminent analysts – Jay McBain, Chief Analyst at Canalys – to join us today. Stay tuned for Jay's analysis of the current and future state of managed cybersecurity!Platforms are the winners on Wall Street: https://www.linkedin.com/pulse/platforms-winners-wall-street-how-do-you-move-from-being-jay-mcbain-bv6oe/ Learn how Overwatch Managed Cybersecurity Services keeps you on the cutting-edge: https://www.highwirenetworks.com/services/managed-cybersecurity/Want to know more about Managed Cybersecurity? Learn more: https://www.highwirenetworks.com/what-is-managed-cybersecurity/To get more cybersecurity news from High Wire Networks, visit: https://www.highwirenetworks.com/news-events/ To learn more about the Cybersecurity Simplified Podcast and to browse previous episodes, visit:https://www.highwirenetworks.com/cybersecurity-podcasts/Have an inquiry or topic request, reach out to: podcast@highwirenetworks.com
Check out the bonus Killing IT content on MSP Radio's Business of Tech podcast! Today's a great day to subscribe to that: https://www.businessof.tech/subscribe/ -- -- -- Topic 1: The Current State of Mergers, Acquisition, and MSP Consolidation Mergers and Acquisitions are alive and well in the MSP channel. Jay McBain from Canalys predicts a growth of M&A of 50% in 2024. In addition to MSPs themselves, he says that we'll see some major vendors acquired as well. The promise of these larger organizations is always that they'll bring efficiency and profit. So far, that hasn't happened. But that's the promise. Karl thinks this is a GREAT marketing opportunity for MSPs. Related Links: https://greenwichgp.com/wp-content/uploads/2024/02/MA-Demand-for-Managed-Service-Providers-in-2024.pdf https://www.channelfutures.com/mergers-acquisitions/msp-m-a-staying-hot-what-to-expect -- -- -- Topic 2: The Practical Application for AI in Small Business Are we there yet? While AI is the most popular topic in technology, the question remains: what can we use AI for that will produce actual business value? Some industries have made great progress with AI, including manufacturing and medicine. According to a recent study, more than 93% of manufacturers (from start-ups to global giants) are already using AI in some form. What are the implications and opportunities for MSPs and solution providers to sell their services to manufacturing clients? And what lessons can we learn to accelerate the adoption of AI in other industries? Related Link: https://research.aimultiple.com/manufacturing-ai/ -- -- -- Topic 3: How to best use predictions and analysis from guys like us. Summary of the Larry Walsh article linked below: “IT spending growth projections should be taken with caution as they are directional and subject to change. While major analyst firms forecast healthy growth, the market is not uniformly strong, with several countries experiencing recession. Partner confidence is also dampened due to negative macroeconomic trends. Despite fluctuations in forecasts, investors, vendors, and partners rely on them for strategic planning. Channelnomics predicts conditions in the first half of 2024 to resemble 2023, with substantial improvement in the second half. Robust growth in IT spending is expected in 2025 and potentially 2026, driven by investments in artificial intelligence, data management services, and infrastructure refreshes.” Article by Larry Walsh, Channelnomics: https://channelnomics.com/taking-it-spending-forecasts-with-grain-of-salt/ See also: "With a projected 6.8% surge in global IT investment in 2024, organizations are positioned at the brink of transformative growth. According to Gartner, worldwide IT spending it expected to total $5 trillion in 2024. This represents a 6.8 percent increase over 2023. And while this is an increase, it's down from the previous forecast of 8 percent." https://www.teamdynamix.com/strategic-it-spending-in-2024-navigating-growth-and-innovation/ :-)
Ecosystems drive change; subscription, usage, and value-based models prevail. SaaS thrives with product-led growth; DTC surges, fueled by subscriptions. Marketplaces boom, reshaping 1/3 of the US economy. Watch the full episode here
The guys welcome esteemed channel analyst, Jay McBain of Canalys, now a colleague of Craig and James, to the podcast. He offers a great take on artificial intelligence in the channel, Broadcom's acquisition of VMware, and previews some of his many sessions at the upcoming Channel Partners Conference & Expo.
On today's episode of the Business of Tech podcast, key topics include the struggles of mid-market tech companies, the introduction of Microsoft's Pirate toolkit for enhancing AI security, the rise of fractional CAIOs for steering AI strategies, and updates from ASCII, CompTIA, PIA, and SILENCE laboratories. Market data from Canalys reveals a projected 20% growth in worldwide cloud service spending for 2024, with significant contributions from Amazon Web Services, Microsoft Azure, and Google Cloud.Four things to know today00:00 Mid-Market Tech Struggles: Advania Study Highlights Need for Better Solutions04:24 Microsoft's PyRIT: A New Toolkit for Enhancing Generative AI Security Practices07:02 The Emergence of Fractional CAIOs: A Flexible Approach to Steering AI Strategies09:26 ASCII, CompTIA, Pia, and Silence Laboratories in the news Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftech
In this episode of the Business of Tech Lounge with Dave Sobel, the format is more interactive, allowing live viewers to ask questions and engage with guests. The discussion delves into the differences between MSPs and MSSPs, highlighting a case involving Accenture providing IT support services to Starwood and Marriott. Jay McBain from Canalys discusses the opportunities and challenges in the AI space for solution providers. He highlighted the growth potential of generative AI and the need for partners to focus on security skills and practices. Jay emphasized the importance of understanding the size of the customer base and how it correlates with the adoption of AI technologies.Dave Sobel discusses the impact of vendors like Broadcom and ArcServe making significant changes to their channel programs. Broadcom's acquisition of VMware has led to smaller partners being left stranded, as the company focuses on its top 2,000 customers and cuts off smaller partners. This move has created turmoil in the channel, with rival vendors stepping in to rescue VMware partners and offer alternative solutions. Ryan Morris provides insight on why vendors make these moves, and how solution providers can adjust. Join the conversation every Wednesday at 3 p.m. Eastern for more insights and engaging discussions. Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftech
Set your sights on the future of the MSP industry with the first ever MSP Horizons Report, jointly produced by N‑able and international MSP-focused research firm, Canalys.This episode featuring industry experts, including N‑able CEO John Pagliuca and Canalys Chief Analyst Jay McBainis, is from Beyond the Horizon - a virtual discussion on insights from our new study in partnership with Canalys, The MSP Horizons Report 2024: Futurology insights to transform your IT business.Over the next three years, the fastest growing MSPs will be the ones that are investing in skills and certifications for MDR, XDR, network and endpoint security tools, managed endpoint and devices, vulnerability scanning, and cloud infrastructure management. But why? What other trends exist beneath these numbers? And how are MSPs answering the most pressing questions in the managed services world today? This report looks to answer these questions and provide a view of where growth is coming from in managed services in the short, medium, and long-term.As part of our analysis, we'll investigate the current state of AI and how MSPs are deploying it today. We will also look into other core areas such as RMM, backup, cybersecurity, cloud and hybrid infrastructure strategy, opportunities in compliance, cyber-insurance, and much more. The data in this paper has been gathered through an extensive global survey of managed services providers as well as in-depth interviews. We will also attempt to look further into the future, hoping to shed some more light on the horizon of managed services and where our IT world will be going over the next decade.Download the full report here: https://www.n-able.com/resources/the-msp-horizons-report-2024 For Empower 2024, innovation, business, and partnership will come together at the new home for modern golf – and future host of the PGA Championship and Ryder Cup – the Omni PGA Frisco Resort. Get an in-person rundown on what N-able has to offer including products, insights, networking and more.The N-able Roadshow is visiting more cities than ever before in 2024. Take a look at our first group of locations; we may be in a city near you! -> http://spr.ly/6000RsTOq'Now that's it: Stories of MSP Success,' dives into the journeys of some of the trailblazers in our industry to find out how they used their passion for technology to help turn Managed Services into the thriving sector it is today. Every episode is packed with the valuable insights, practical strategies, and inspiring anecdotes that lead our guests to the transformative moment when they knew….. Now, that's it.This podcast provides educational information about issues that may be relevant to information technology service providers. Nothing in the podcast should be construed as any recommendation or endorsement by N-able, or as legal or any other advice. The views expressed by guests are their own and their appearance on the podcast does not imply an endorsement of them or any entity they represent. Views and opinions expressed by N-able employees are those of the employees and do not necessarily reflect the view of N-able or its officers and directors. The podcast may also contain forward-looking statements regarding future product plans, functionality, or development efforts that should not be interpreted as a commitment from N-able related to any deliverables or timeframe. All content is based on information available at the time of recording, and N-able has no obligation to update any forward-looking statements.
In this episode of "The Business of Tech," host Dave Sobel discusses the key areas of growth for MSPs in 2024. He highlights the importance of cybersecurity and AI consulting, as well as the need for human expertise in interpreting and responding to complex threats. Sobel also mentions the rise of IT automation and significant investments in AI startups. Additionally, he touches on Microsoft's response to an AI incident involving Taylor Swift, which led to enhanced safety measures. The episode concludes with insights from a Canalys poll, indicating that channel partners expect significant growth in their managed services businesses, driven by customer demand for cybersecurity management, cloud infrastructure, application development, AI solution consulting, and compliance requirements. The evolving MSP model, increased M&A activity, and vendor consolidation in RMM are also discussed. Three things to know today00:00 Cybersecurity and AI Consulting: Key Growth Areas for MSPs in 202404:05 IT Automation Gains Momentum with Significant Investments in AI Startups06:39 Taylor Swift's AI Incident Spurs Microsoft to Enhance Safety Measures Supported by: https://huntress.com/mspradio/ Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftech
Dive deep into the dynamic world of technology channel partners with TECHtonic's host, Thomas Lah, and Jay McBain, Chief Analyst of Channels, Partnerships & Ecosystems at Canalys.During this conversation, Thomas and Jay explore the evolving role of channel partners in technology business models, particularly in the context of 'as-a-service' offerings. They focus on key points such as:The shift from traditional transactions to non-transactional moments, emphasizing the partner's lifetime value in subscription models.The critical role partners play in the 'as-a-service' landscape, adapting to changing buyer demographics.The essential nature of managed services in the 'as-a-service' model, with the linchpin being continuous customer support and success.How transparent data sharing between partners and providers fosters stronger trust and collaborations for improved customer outcomes.Tune in to understand the breadth of the expanding landscape of the technology business channel, with actionable insights vital to your ecosystem's success.Research Report: The Real State of Profitable SaaS - Abriged
Partner Relationship Management (PRM): The Ultimate Channel Sales Podcast
We dissect the past year's partnership trends and forecast what's on the horizon for 2024. Join our guests, Rob Spee & Vince Menzione as we dive into topics such as:co-sellingpartner programspartner relationship managementmarketplacesresellersthe impact of AI on channel sales2024 predictions (and reviewing our 2023 predictions
In this episode, Dave Sobel discusses four important updates in the world of technology. First, he explores the next wave of cloud computing and the increasing demand for migrating complex workloads. He then delves into the new SEC cyber incident rules, highlighting how they provide a boost for MSPs and aid in client compliance. Next, he shares insights from an ECB research report that debunks fears of AI job cuts, suggesting that high-skilled employment may actually rise. Lastly, he addresses the controversy surrounding a tech conference's fake diversity efforts, emphasizing the importance of ethical principles. Additionally, Dave discusses the latest Canalys report, which reveals that global spending on cloud infrastructure services has reached $73.5 billion, with AWS, Azure, and Google Cloud leading the market.Four things to know today00:00 Next Wave of Cloud Computing: Migration of Complex Workloads and New Customer Demand04:42 New SEC Cyber Incident Rules: A Boost for MSPs in Client Compliance Assistance08:28 An ECB Research Report Debunks AI Job Cut Fears: High-Skilled Employment May Rise by up to 4.3%10:57 Tech Conference Faces Outrage Over Fake Diversity Efforts: A Lesson in Ethical PracticesSupported by: https://gozynta.com/eureka/Want to take my class? https://www.itspu.com/all-classes/classes/navigating-emerging-technologies-for-msps/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Support the show on Patreon: https://patreon.com/mspradio/Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.comFollow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftech
In this episode of the Business of Tech podcast, Dave Sobel discuss four important things to know in the tech industry. They cover the unveiling of new avenues and risks for MSPs by Canalys and New Relic, the latest in cybersecurity with Passkey's Political Hacking and Patching, the potential impact of Apple's dominance on IT outsourcing, and big ideas from Google's cognitive impact to the evolving role of IT in an AI world. Dave highlights the importance of involving the channel in successful cloud marketplaces and the role of partners in the fastest-growing market for cybersecurity and software. He also discusses the high costs of outages, with organizations reporting median costs of $7.75 million and hourly costs of up to $1 million. The episode emphasizes the relevance of marketplaces for MSPs and IT outsourcing companies, providing new revenue streams and opportunities in cybersecurity. Four things to know today00:00 Canalys and New Relic Reports: Unveiling New Avenues and Risks for MSPs02:44 Passkeys, Political Hacking, and Patching: An MSP's Guide to the Latest in Cybersecurity05:36 From Teens to Enterprise: How Apple's Dominance Could Shape IT Outsourcing06:56 Big Ideas Friday: From Google's Cognitive Impact to the Evolving Role of IT in an AI WorldAdvertiser: https://mspradio.com/engage/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Support the show on Patreon: https://patreon.com/mspradio/Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.comFollow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftech
Tech heavyweight Apple Inc's latest smartphone, the iPhone 15 Pro, is powered by the industry's first 3-nanometer chip, but the new model will face growing competition in China from Huawei Technologies Co, experts said.专家称，苹果公司的最新智能手机iPhone 15 Pro采用了业界首款3纳米芯片，但这款新机型在中国将面临来自华为技术有限公司日益激烈的竞争。The comments came after Apple debuted its new iPhone 15 lineup on Tuesday during its "Wonderlust "product launch event in Cupertino, California.苹果公司9月12日在加利福尼亚州库比蒂诺举行的“Wonderlust”产品发布会上首次推出了新款iPhone 15系列，随后苹果公司发表了上述评论。Apple said its new self-designed 3-nm A17 Pro chip brings improvements to the entire semiconductor chain, including boasting the biggest graphics processing unit redesign in the company's history. Generally, the smaller the size — which indicates the distance between transistors — the more powerful the chip.苹果公司表示，其自主设计的新型3纳米A17 Pro芯片为整个半导体链带来了改进，包括该公司历史上最大的图形处理单元重新设计。一般来说，尺寸越小（表示晶体管之间的距离），芯片的功能就越强大。Ben Bajarin, CEO and principal analyst of Creative Strategies, said in a report, "They spent a lot of time emphasizing the GPU and that's very telling. Camera, chip, GPU, visual experience, gaming — this is the next platform that takes the iPhone the next four to five years."咨询机构Creative Strategies公司CEO兼首席分析师Ben Bajarin则在一份报告中写道：“苹果在发布会上花了很多时间强调GPU，这非常重要。相机、芯片、GPU、视觉体验、游戏，这些将会成为iPhone构筑未来四到五年竞争力的基础。”Roger Sheng, vice-president of research at US market research company Gartner Inc, said Apple has been working hard to beef up its in-house chip abilities in recent years.美国市场研究公司Gartner Inc研究副总裁Roger Sheng表示，苹果公司近年来一直在努力加强内部芯片能力。Apple's iPhone 15 series comes after Huawei started selling its Mate 60 series in late August in China, which was warmly received by local consumers.苹果推出iPhone 15系列之前，华为于8月底开始在中国销售Mate 60系列手机，受到当地消费者的热烈欢迎。Market research company International Data Corp said in a note that the iPhone 15 series is fully upgraded, but will face greater challenges in China.市场研究公司国际数据公司（International Data Corp）在一份说明中说，iPhone 15系列全面升级，但在中国将面临更大的挑战。Guo Tianxiang, senior analyst at market research company IDC China, said Chinese handset makers have made some progress in the segment by relying on continuous technological innovation and brand building, but Apple still has clear advantages in the premium smartphone space.国际数据公司中国高级分析师郭天祥说，中国手机制造商依靠不断的技术创新和品牌建设，在这一细分市场取得了一些进展，但苹果在高端智能手机领域仍有明显优势。"In the future, however, with the return of Huawei and the efforts of other domestic Android manufacturers to establish their own high-end product rhythm and brand image, Apple will face greater challenges in China," Guo said.郭天祥表示：“不过，未来随着华为的回归，以及其他国产安卓厂商努力建立自己的高端产品节奏和品牌形象，苹果在中国将面临更大的挑战。”Apple accounted for 67 percent of the Chinese market for high-end smartphones with unit prices above $600, with Huawei accounting for some 15.6 percent with its 4G phones in the first half, said IDC.国际数据公司表示，苹果占据了中国单价600美元以上高端智能手机市场67%的份额，华为上半年凭借4G手机占据了约15.6%的份额。Martin Yang, an analyst at investment firm Oppenheimer, said that due to the launch of Huawei's new Mate 60 series of handsets, Apple's iPhone shipments in 2024 are likely to decrease by 10 million units.奥本海默控股公司分析师Martin Yang说，由于华为新推出的Mate 60系列手机，苹果iPhone在2024年的出货量可能会减少1000万部。A Chinese netizen named "happy kuaile" said in an online post that by just judging from the launch event, it could be assumed that it was Apple and not Huawei that had been under US government restrictions for three years as the netizen was not very impressed with the iPhone 15 series.一位名为“happy kuaile”的中国网民在网上发帖称，仅从发布会的情况来看，可以推测是苹果而不是华为被美国政府限制了三年，因为该网民对iPhone 15系列的印象并不是很好。China is now the second-largest market for Apple, and it remains one of the first 40 countries and regions where the iPhone 15 lineup will become available in physical stores on Sept 22.中国目前是苹果的第二大市场，中国仍是首批40个国家和地区之一，iPhone 15系列产品将于9月22日在中国实体店发售。Food delivery platform Eleme said on Wednesday that it will collaborate with nearly 3,000 authorized Apple stores in over 330 cities in China this year to sell iPhone 15 smartphones on its platform beginning Sept 22, with deliveries being as quick as 30 minutes.外卖平台饿了么9月13日表示，今年将与中国330多个城市的近3000家苹果授权店合作，从9月22日起在其平台上销售iPhone 15智能手机，最快30分钟送达。The launch event marks Apple's push heading into the fourth quarter, which is normally when the company reaches its highest sales thanks to new iPhones and a holiday season boost.此次发布会标志着苹果公司进入第四季度，由于新款iPhone和假日季的推动，第四季度通常是该公司销售额最高的时候。But the global smartphone market has been experiencing a decline for some time.但全球智能手机市场下滑已有一段时间。Market research company Canalys said the worldwide smartphone market fell by 10 percent year-on-year to 258.2 million units in the second quarter.根据市场调查机构Canalys发布的数据，第二季度全球智能手机市场同比下降10%，降至2.582亿部。Smartphone英/ˈsmɑːtfəʊn/ 美/ˈsmɑːrtfoʊn/n.智能手机Competition英/ˌkɒmpəˈtɪʃ(ə)n/ 美/ˌkɑːmpəˈtɪʃ(ə)n/n.竞争
MSP Growth Exaggerated? Canalys is doing some great work in analyzing managed services. Long overdue. Disproportionate # of MSPs actually producing revenue. Hardware/software influence (more on this in the next segment) Do MSPs Impact Hardware Sales? I recently saw someone promoting a webinar on the topic of MSPs increasing hardware sales, and it caught my eye. It's not a typical subject we see discussed these days, but it is still a relevant one. Legacy role of MSPs and hardware Modern day MSP and hardware Defensive (prevent encroachment by other MSPs) HaaS MSPs as hardware/software influencers Co-Managed IT: Is it Possible? I see a lot of websites promote co-managed services offerings. Given the sheer number of these offerings I assume that co-managed services is enjoying some measure of success these days. However, questions must be presented (and answered) before any MSP ought to proceed with a co-managed services offering. Maturity of the client Customer IT capabilitiesTechnical Controls Participation of client management What does the agreement say?
The FDIC is set to unveil tougher regulations for small and mid-sized banks. KBW's Christopher McGratty explains. Plus, President Biden will speak at an event on lowering healthcare costs, targeting prices for medicare prices. William Blair's Matt Phipps discusses the impact on the pharma sector. And, Best Buy reports earnings today, providing a snapshot on the health of the consumer and enterprise demand. Canalys' Ishan Dutt lays out his expectations.
Three things to know today00:00 Understanding Inflation, Wages, and E-Commerce Trends: A Comprehensive Analysis Across the U.S., UK, and China04:43 Decoding the MSP: Canalys Unveils True Landscape of Managed Services in 2023 Report06:54 AI-Generated Artwork Cannot Be Copyrighted, US Judge Rules in Landmark DecisionAdvertiser: https://www.cynomi.com/https://gozynta.com/eureka/Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Support the show on Patreon: https://patreon.com/mspradio/Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.comFollow us on:Facebook: https://www.facebook.com/mspradionews/Twitter: https://twitter.com/mspradionews/Instagram: https://www.instagram.com/mspradio/LinkedIn: https://www.linkedin.com/company/28908079/
Three things to know today Canalys research shows slowing growth in MSP tool vendors, indicating potential market shift ScalePad expands its analytics platform with the acquisition of ControlMap for compliance automation software AND US unit labor costs rise faster than expected as productivity improves, Axios reports Advertiser: https://gozynta.com/payments/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on: Facebook: https://www.facebook.com/mspradionews/ Twitter: https://twitter.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ LinkedIn: https://www.linkedin.com/company/28908079/
Oh, Florida Man. Will you ever cease to amuse us with your zany antics? Actually, we know two Florida men who you're wise to take seriously. One is Matt Rose, co-founder and director of technology services at Tech Rage IT, who joins Matt and Rich this week to talk about ConnectWise's AI-based automated scripting tool, Kaseya's forecast for the year ahead, and why cyber liability just might be your new best friend. The other Florida man you don't want to miss is the always insightful Jay McBain, chief analyst for global channels at Canalys, who joins the conversation to explain how current economic trends are impacting vendors and their partners, and why everyone in the channel is living in “the decade of the ecosystem.” Crazy! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-256-florida-man Topics and Related Links Mentioned: Kiss Tech Rage Goodbye: 8 Myths Debunked to Keep You Sane, by Matt Rose - https://www.amazon.com/Kiss-Tech-Rage-Goodbye-Debunked/dp/B098S3ZB7R ConnectWise Adds ChatGPT-Based Scripting to RMM - https://www.channelpronetwork.com/news/connectwise-adds-chatgpt-based-scripting-rmm-solutions ConnectWise Has More AI-Enhanced Features Coming Soon - https://www.channelpronetwork.com/news/connectwise-has-more-ai-enhanced-features-coming-soon Kaseya Foresees “Ugly” Economy That's Less Ugly for MSPs and Their Vendors - https://www.channelpronetwork.com/news/kaseya-foresees-ugly-economy-s-less-ugly-msps-and-their-vendors Cyber Liability: Your New Best Friend - https://www.channelpronetwork.com/article/cyber-liability-your-new-best-friend Rich's quickie preview of the week ahead
We had an incredible time at the Taylor BigBIG Conference in Ft. Lauderdale, Florida, and we were fortunate to have an amazing conversation with a power couple within the technology channel partner ecosystem. They are influential leaders who have found a way to have success professionally and personally. This is a special episode with our friends Jay McBain and Michelle Ragusa-McBain. Jay McBain is an accomplished speaker, author and serves as the Chief Analyst of Channels, Partnerships & Ecosystems for Canalys. Michelle is also a speaker and serves as Cisco's Global Lead & Channel Evangelist for MSPs. She heads up the Provider Elevate Team to drive strategy and execution for community, programs, engagement and acceleration.Jay and Michelle compliment each other's strengths and support each other's individuality. They support each other's goals as if they were their own. They strive for what they coin “work-life integration”, instead of ‘work-life balance. Jay also noted that with their relationship, it is a “1 + 1 = 3”. Additional takeaways from our conversation with them include:-Logistics and clarity of communication-Work hard and play hard, and their love of travel-What keeps them inspired-Marriage can excel regardless of where you are along the Introvert-Ambivert-Extrovert Spectrum-Organizational culture matters, support for women & diversityTo learn more about Jay and Michelle as well as where they will be speaking, find them on LinkedIn, visit jaymcbain.com/ and about.me/michelleragusa--- more ---If you are looking to learn the art of audience engagement while listening for methods to conquer speaking anxiety, deliver persuasive presentations, and close more deals, then this is the podcast for you.Twins Talk it Up is a podcast where identical twin brothers Danny Suk Brown and David Suk Brown discuss leadership communication strategies to support professionals who believe in the power of their own authentic voice. Together, we will explore tips and tools to increase both your influence and value. Along the way, let's crush some goals, deliver winning sales pitches, and enjoy some laughs.Danny Suk Brown and David Suk Brown train on speaking and presentation skills. They also share from their keynote entitled, “Identically Opposite: the Pursuit of Identity”.Support and Follow us:YouTube: youtube.com/channel/UCL18KYXdzVdzEwMH8uwLf6gInstagram: @twinstalkitupInstagram: @dsbleadershipgroupTwitter: @dsbleadershipLinkedIn: linkedin.com/company/twins-talk-it-up/LinkedIn: linkedin.com/company/dsbleadershipgroup/Facebook: facebook.com/TwinsTalkitUpFacebook: facebook.com/dsbleadership/Website: dsbleadershipgroup.com/TwinsTalkitUp
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