Podcasts about Swimming with Sharks

In this 1760th episode of Toronto Mike'd, Mike chats with Kathleen Robertson about her early acting career in Canada on shows like Maniac Mansion, her big break on Beverly Hills 90210, and her pivot to writing shows like Swimming With Sharks. Toronto Mike'd is proudly brought to you by Great Lakes Brewery, Palma Pasta, Ridley Funeral Home, the Waterfront BIA, Blue Sky Agency and RecycleMyElectronics.ca. If you would like to support the show, we do have partner opportunities available. Please email Toronto Mike at mike@torontomike.com.

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Don Wildman examines a species of Asian cobra that invaded a small town in Missouri, a carriage that was the site of a bizarre murder and a wealthy daredevil who swam with sharks to prove they were harmless. Hosted on Acast. See acast.com/privacy for more information.

On The BIG Show today, we discuss the top 2 things on our bucket lists! Connect with us on Instagram: @kiss92fm @Glennn @angeliqueteo Producers: @shalinisusan97 @snailgirl2000See omnystudio.com/listener for privacy information.

A woman was kicked out of Walmart for trying to enter with her guide dog! Vancouver's opulent CURV tower gets away with switching out of below-market housing. Lewis Pugh is tackling the waters where Jaws was filmed(50 years ago)! Learn more about your ad choices. Visit megaphone.fm/adchoices

A man wants to swim with sharks for 12 days to show people that sharks are not dangerous! Anna and Raven think he needs to reevaluate! Are you up to date on this week's biggest news story? Anna and Raven will get you caught up on the trending news stories including Former President Joe Biden's cancer diagnosis, and the Pope's inaugural mass and the dress code! Tipping culture is weird! Anna and Raven talk about weird tipping culture and weird jobs that receive tips! Prom season is here! Anna and Raven talk about prom stories; the good, bad, and ugly! Producer Julie shares her prom story! Are you up to date on this week's biggest news story? Anna and Raven will get you caught up on the trending news stories including the Mexican Navy Ship hitting the Brooklyn Bridge, and a jail break in New Orleans! Summer is coming! Chef Plum has a melted ice cream recipe to make crème brulle and pancakes! You can find him online at http://www.chefplum.com/ or search Plum Luv Foods everywhere you listen to podcasts! Anna and Raven talk about the claim that Jennifer Lawrence is the last movie star! Do you agree? With the Sean ‘Diddy' Combs trial and the high demand of courtroom sketch artists, Anna and Raven speak to Cedric Hohnstadt, a courtroom sketch artist. He answers Anna and Raven's questions about his occupation and things you may not know. You can find Cedric on his website at https://courtroomsketches.com/.  Jasmine and Gabe's neighbors came to their Kentucky Derby party and brought over a gift. When she opened it later, she realized it was an expensive old-fashioned glass set (Baccarat) with a bottle of liquor. It totaled over $600. She thinks it's too much and wants to return it to them. It seems like too much of an extravagant gift when they had chips and white claws at their party. He says it's a gift, send a thank you and be thankful. It'll just make it weird to return a gift. Porter has a chance to win $3800! All he has to do is answer more pop culture questions than Raven in Can't Beat Raven!

Lets go swimming with sharks full 2209 Wed, 23 Apr 2025 18:01:17 +0000 VOjT4qQdI4pMslea0hsf9LgEbYQEopVm news The Jayme & Grayson Podcast news Lets go swimming with sharks Catch each and every hour of Midday with Jayme & Grayson as they discuss the hot topics in Kansas City and around the country... 2024 © 2021 Audacy, Inc. News False https://player.amperwavepodcasting.com?feed-link=https%3A%2F%2Fr

This week, the ladies discuss their Friday that lead to yet another hungover Saturday. And of course, they talk about what's happening with Craig (he's dating!!), and somehow get on the topic of water journeys, sensory deprivation tanks, and swimming with sharks.

Each week you'll hear an honest, grace-filled and encouraging message. By openly sharing from the Word and real life examples of the Father's love, you'll know that God is on your side and there is an entire community of people at our church that is cheering you on, praying for you, and standing with you in life. We meet every Sunday at 10:30 a.m. at 10925 Trail Haven Road in Rogers.Our Kid's Ministry is open for ages Birth-Grade 4.We also offer a Youth service every Wednesday night at 7 p.m. For more information, visit us at lwcc.org/northwest.To give a financial gift, simply text GIVE to 763.325.1010.

There's no escape from Christians ‘swimming with sharks.' Jesus has sent us out into this spiritually and physically dangerous world “as sheep in the midst of wolves.” Why?

Red Lobster's new owners dream up a bold plan to revitalize the chain. And they've got a Hail Mary — the lure of endless shrimp. But they've failed to recognize just how much shrimp Americans can down in one sitting. Celebrities and TikTokers send up a rallying cry to save the chain — but is it enough?Be the first to know about Wondery's newest podcasts, curated recommendations, and more! Sign up now at https://wondery.fm/wonderynewsletterListen to Business Wars on the Wondery App or wherever you get your podcasts. Experience all episodes ad-free and be the first to binge the newest season. Unlock exclusive early access by joining Wondery+ in the Wondery App or on Apple Podcasts. Start your free trial today by visiting wondery.com/links/business-wars/ now.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Summary Dr. Amy Vertrees presented a comprehensive discussion on 'Swimming with Sharks 2.0', exploring the metaphor of surgery and surgical environments as shark-infested waters. She explained how surgeons are often perceived as sharks, and how this perception has been perpetuated in medical culture. Dr. Vertrees, a general surgeon in private practice, author of 'Become the Boss MD', and certified coach, drew from a 1974 article about swimming with sharks to create modern lessons for navigating surgical environments. She emphasized the importance of understanding both sharks and human nature, discussing how people respond to stress through fight, flight, flee, or fawn responses. The presentation covered strategies for protecting oneself in challenging environments, managing negative emotions, and developing self-compassion. Dr. Vertrees also introduced her year-long Boss Surgeons program, which helps surgeons develop professional and personal growth strategies. Chapters 00:00:02Introduction to Swimming with Sharks 2.0 Dr. Amy Vertrees introduces the concept of 'Swimming with Sharks 2.0', explaining how surgery is metaphorically like swimming with sharks, where surgeons are perceived as sharks in a dangerous environment. 00:02:11Understanding Sharks and Human Nature Dr. Vertrees draws parallels between sharks and human behavior, explaining how both respond to environmental triggers and have the capacity for both harm and cooperation. 00:05:08Managing Stress Responses and Emotions Discussion of the motivational triad and different stress responses (fight, flight, flee, or fawn), emphasizing the importance of understanding personal stress reactions in surgical environments. 00:08:16Strategies for Swimming with Sharks Dr. Vertrees presents various strategies for navigating challenging professional environments, including anticipatory retaliation and managing coordinated attacks. 00:47:28The Boss Surgeons Program Overview Introduction to the year-long Boss Surgeons program, covering five categories including difficult colleague management, complications handling, power negotiating, clinic efficiency, and personal development. Action Items 00:56:28Dr. Vertrees will upload the presentation to a landing page and send out the replay link by email 00:49:21Participants in the Boss MD program should prepare their goodbye letter to their 2024 self 00:52:59Interested participants can sign up for the Boss Surgeons program at bosssurgery.com with a $1,000 discount 00:50:17Dr. Vertrees will implement more flexible meeting times based on poll results in the Facebook group 00:59:23Participants should contact Dr. Vertrees at drvertrees@gmail.com or through Facebook for program questions

E5: After gossip swirls at the firm, the agents make a splash at the Jardim launch. With Tricia ready for career growth, Ryan gives her a sky-high challenge.E6: Ryan takes action when two agents cross a line. Jordan H. attempts to strike a deal for a stunning Tribeca penthouse, An exclusive listing nears its end.E7: With rivalries and egos threatening the business, Ryan calls an urgent all-hands to get his agents back on track and solicits input from his top brokers.E8: Following an employee exit, the agents make bold moves and big deals. As the company celebrates three years, Ryan gets back to doing what he does best.Please rate and subscribe to our podcast. You can rate us at either Apple Podcasts, https://podcasts.apple.com/us/podcast/realitea-times-two/id1689517536 or spotify, https://open.spotify.com/show/7rInYf1BD8YiFeCeOOx8gI. I will also start reading your 4 or 5-star ratings on the air!If you like us, please share with your friends.Please visit and follow us on:Facebook: https://facebook.com/realiteatimestwoIG: https://instagram.com/realiteatimestwoThreads: https://www.threads.net/@realiteatimestwoTwitter/X: https://twitter.com/RealiteaxTwoPod Tik Tok: https://www.tiktok.com/@realiteaxtwopod?lang=en You can also e-mail us at realiteaxtwo@hotmail.com. If you want to be a guest on the podcast, please e-mail at us at the above e-mail and please put in the subject line "Guesting on Your Podcast". Please also mention which show you would prefer to guest on.You can find us on Youtube at https://www.youtube.com/@realiteatimestwoFind us on Discord at realiteaxtwoFollow us on Reddit at https://www.reddit.com/r/realiteatimestwopod/ I got a new website!!!! Visit https://realiteatimestwo.podcastpage.io/?v=zzea where you can listen to the episodes, review the podcast and so much more!!Listen to my new podcast with my friend Mikel called "Next Take Podcast" at the below YouTube link at: www.youtube.com/@NextTakePodcast/featured or by going to our website www.solo.to/nexttakepodcastIf you want to start your own podcast, please click the link: https://alitu.com?fp_ref=realitea to get 20% off on starting your very own podcast, plus it supports the show! Hosted on Acast. See acast.com/privacy for more information.

You may not see George Huang's name officially credited for as many projects he has his hands in. And while his new film, Weekend in Taipei is a slice of East Asian action pleasure, George's first film was a slice of life about the trials and tribulations of working in Hollywood. Swimming With Sharks is a sharp witted, comically dark tale from the early 90s that spoke volumes about the industry then, but probably echoes heavier today. It was a pleasure talking to George about these two films as well as all the little extra morsels he sent our way.

In this episode of Swimming with Sharks, Kevin Dean, CEO of ManoByte, is joined by Rob Ryan, Head of Thought Leadership at WorkGrid Software, for an in-depth discussion on the role of conversational AI in streamlining employee workflows and improving internal communication. Rob shares his insights on organizational change, the evolution of employee experience platforms, and the importance of aligning AI projects with business goals.Introduction: Kevin introduces Rob Ryan, who has extensive experience in organizational strategy and technology deployment. Rob provides background on WorkGrid Software and its mission to reduce digital friction in the workplace.Interview Highlights:Conversational AI as a Digital Assistant: Rob explains how WorkGrid leverages NLP and machine learning to create digital assistants that streamline employees' day-to-day tasks. He discusses how conversational AI can reduce digital distractions by integrating with existing tech stacks and bringing actionable insights directly to employees.Getting Started with AI Projects: The conversation explores practical steps for organizations to initiate AI projects, emphasizing the importance of quick wins and internal use cases. Rob shares advice on piloting AI initiatives, mitigating risks, and developing a governance strategy to ensure AI aligns with business objectives.Transforming Employee Experience with AI: Rob highlights how conversational AI can enhance the employee experience by reducing app hopping and context switching, ultimately fostering a more productive and engaging work environment. He emphasizes that AI should assist, not replace, the human workforce.Key Takeaways:Building an AI Strategy: Rob advises organizations to start with low-risk, high-value AI use cases that support internal goals and gradually expand based on proven results.Importance of Governance: A strong governance framework is essential for AI projects to ensure that they are sustainable and that technology is used ethically and effectively.Prioritizing Employee Experience: By integrating AI into the flow of daily tasks, companies can improve employee engagement and reduce friction, allowing employees to focus on high-value work.

In this insightful episode of Swimming with Sharks, Kevin Dean, CEO of ManoByte, sits down with Amelia Jones, Principal Customer Success Manager at Mural, to discuss the role of AI in enterprise environments and how visual collaboration can enhance business processes. Amelia shares her experiences from Mural, highlighting the impact of human-centered design and agile methodologies in fostering better decision-making and collaboration.Introduction: Kevin introduces Amelia, who brings nearly a decade of experience in customer success and a passion for human-centered design. They dive into Mural's visual collaboration platform and how it reshapes traditional workflows.Interview Highlights:Visual Collaboration for Better Decision-Making: Amelia explains how Mural transforms linear tasks, like spreadsheets and to-do lists, into more engaging and collaborative visual experiences. She emphasizes how visual tools can foster better communication and alignment, especially when mapping out workflows.AI in the Enterprise: The conversation explores how AI can assist in ideation and decision-making processes, with Amelia stressing that AI should enhance human creativity, not replace it. She discusses real-world use cases where Mural helps enterprises document, plan, and evaluate AI initiatives.Human-Centered Design & Agile in AI Projects: Amelia shares her expertise on how organizations can leverage human-centered design and agile workflows to better implement and scale AI initiatives. She discusses techniques like abstraction laddering and the five whys, which Mural facilitates to help businesses identify and solve the right problems.Key Takeaways:AI as a Collaborative Tool: AI should act as a collaborator, assistant, and coach, helping teams to innovate while keeping creativity and problem-solving at the forefront.Documenting AI Processes: Mural plays a vital role in helping organizations document and map out their AI processes, ensuring that initiatives are well-planned and stakeholder engagement is prioritized.Balancing AI Excitement with Practicality: While AI can be a powerful tool, Amelia advises businesses to be deliberate in its implementation, ensuring that it adds tangible value to workflows.

We are so back. Prem Rugby returns with an anxiety-inducing 1pt defeat up in the North-West. Talking Points

In this exciting episode of Swimming with Sharks, Kevin Dean, CEO of ManoByte, welcomes Mike Lyons, founder of KaiRise, to explore the intersection of Agile methodologies and generative AI. Mike shares his unique journey through the IT landscape, from small firms to large consulting agencies, shedding light on how AI is shaping business processes and the power of agility in driving innovation.Introduction: Kevin introduces Mike Lyons, who has decades of experience in IT, ranging from higher education to government, finance, and non-profits. They dive into Mike's deep insights on Agile ways of working and how organizations can capitalize on AI technology for better decision-making and enhanced efficiency.Interview Highlights:Agile in the AI Era: Mike explains how Agile is not just about frameworks like Scrum, but about fostering a mindset of adaptability and rapid learning, especially when integrating AI tools.Learning Through Failure: Drawing on personal experiences, Mike discusses how businesses can learn more from failures than successes, particularly with emerging technologies like generative AI.Experimentation and Innovation: The conversation explores why companies need to allow a "thousand flowers to bloom" and how innovation thrives at the edges—outside traditional boardroom strategies.Key Takeaways:Embrace Agile: Organizations must adopt Agile ways of working to stay competitive, especially in today's fast-paced AI-driven world.Security vs. Innovation: Striking a balance between encouraging experimentation with AI tools and maintaining data security and governance is crucial.Future of AI: The episode concludes with a discussion on the global implications of AI, including how it can address accessibility and humanitarian challenges, and what's next in the rapidly evolving tech landscape.

Get ready for movie analysis tailor made for the hosts of this show. Travis has nailed it this week with his selection of Swimming With Sharks (1994) for our weekly does it hold up focus. This movie had a big influence on the hosts back in the 90's, but does that influence remain in 2024? As always the show opens with the weekly quarantine viewing picks offerings. Please sub our YouTube where you can watch all of our episodes. We post the video version of each episode over there nearly every week. Also, you can give us a 5 star review on your podcast platform of choice. Do it right now! It takes 30 seconds. Thank you! If anything from this episode strikes you, email the show cinema9pod@gmail.com

Loan sharking is an illegal lending practice that preys on vulnerable individuals by offering quick cash loans at exorbitant interest rates, often without requiring collateral or credit checks. Borrowers, typically those unable to access traditional financial services, find themselves trapped in cycles of debt due to compounded interest and impossible repayment terms. Loan sharks use psychological manipulation, intimidation, and, in many cases, physical violence to enforce repayments, making it nearly impossible for borrowers to escape their financial obligations. This predatory practice has deep roots in history, often tied to organized crime, with operations expanding from local neighborhoods to international syndicates.Despite significant legal efforts, such as the RICO Act, to combat loan sharking, the practice persists and has evolved in modern times. Digital platforms and cryptocurrency have opened new avenues for loan sharks to reach unsuspecting borrowers, complicating law enforcement efforts. During the COVID-19 pandemic, economic hardships fueled a resurgence in loan sharking, with small businesses and individuals seeking desperate measures to stay afloat. Law enforcement agencies continue to adapt their strategies to tackle this age-old but ever-evolving form of financial exploitation.(commercial at 10:12)to contact me:bobbycapucci@protonmail.com

Loan sharking is an illegal lending practice that preys on vulnerable individuals by offering quick cash loans at exorbitant interest rates, often without requiring collateral or credit checks. Borrowers, typically those unable to access traditional financial services, find themselves trapped in cycles of debt due to compounded interest and impossible repayment terms. Loan sharks use psychological manipulation, intimidation, and, in many cases, physical violence to enforce repayments, making it nearly impossible for borrowers to escape their financial obligations. This predatory practice has deep roots in history, often tied to organized crime, with operations expanding from local neighborhoods to international syndicates.Despite significant legal efforts, such as the RICO Act, to combat loan sharking, the practice persists and has evolved in modern times. Digital platforms and cryptocurrency have opened new avenues for loan sharks to reach unsuspecting borrowers, complicating law enforcement efforts. During the COVID-19 pandemic, economic hardships fueled a resurgence in loan sharking, with small businesses and individuals seeking desperate measures to stay afloat. Law enforcement agencies continue to adapt their strategies to tackle this age-old but ever-evolving form of financial exploitation.(commercial at 10:12)to contact me:bobbycapucci@protonmail.com

Loan sharking is an illegal lending practice that preys on vulnerable individuals by offering quick cash loans at exorbitant interest rates, often without requiring collateral or credit checks. Borrowers, typically those unable to access traditional financial services, find themselves trapped in cycles of debt due to compounded interest and impossible repayment terms. Loan sharks use psychological manipulation, intimidation, and, in many cases, physical violence to enforce repayments, making it nearly impossible for borrowers to escape their financial obligations. This predatory practice has deep roots in history, often tied to organized crime, with operations expanding from local neighborhoods to international syndicates.Despite significant legal efforts, such as the RICO Act, to combat loan sharking, the practice persists and has evolved in modern times. Digital platforms and cryptocurrency have opened new avenues for loan sharks to reach unsuspecting borrowers, complicating law enforcement efforts. During the COVID-19 pandemic, economic hardships fueled a resurgence in loan sharking, with small businesses and individuals seeking desperate measures to stay afloat. Law enforcement agencies continue to adapt their strategies to tackle this age-old but ever-evolving form of financial exploitation.(commercial at 10:12)to contact me:bobbycapucci@protonmail.comBecome a supporter of this podcast: https://www.spreaker.com/podcast/the-epstein-chronicles--5003294/support.

Episode Overview: In this episode of Swimming with Sharks, Kevin Dean, CEO of ManoByte, sits down with Stephen Stouffer, Director of Automation Solutions at Tray.ai. Stephen discusses his journey from marketing automation to becoming a leader in AI integration and shares valuable insights on leveraging AI for enterprise success.Introduction: Kevin introduces Stephen Stouffer, who brings extensive experience from various industries, including enterprises, agencies, startups, and nonprofits. Stephen has been deeply involved in the AI space, focusing on how organizations can harness AI to streamline operations and gain a competitive edge.Interview Highlights:AI Accessibility: Stephen emphasizes that generative AI is for everyone, from beginners to technical experts, and encourages organizations not to be intimidated by its potential.Enterprise Challenges: He discusses the importance of feeding AI with the right data and context to maximize its effectiveness, stressing that while AI can simplify tasks, thoughtful deployment is crucial.Tray.ai's Role: Stephen explains how Tray.ai's rebrand focuses on integrating AI into workflows securely and efficiently, introducing features like the Merlin connectors that enhance data privacy and automation.Key Takeaways:Start Small: Organizations should begin with simple AI implementations, focusing on teams that are open to change.Security and Context: Ensuring data security and providing AI with proper context are vital for successful enterprise AI adoption.Future of AI: The AI landscape is rapidly evolving, and organizations must adapt quickly to stay ahead, with AI becoming an integral part of daily operations across industries.

This week Jim watches an Irish thriller with a fine line in comedy cursing. Darren spoils Alien Romulus for himself by seeing it, Lee also watches Romulus and Elton deliberately ruins Alien Romulus for himself by listening to Lee and Darren. PLEASE NOTE THERE ARE NO SPOILERS! Theres also a small review for Confess Fletch and a horror / thriller showing at the Cinema Equidistant called Sleep along with some feedback before we move on to this weeks film.  A dark study of Hollywood toxic culture, with a cynical view of human nature, we review Swimming With Sharks, and also explore the question can you separate art from the artist? Media Discussed This Week Bodkin - Netflix Alien Romulus - Cinematic Release Confess Fletch - Netflix Sleep - Cinema Equidistant Swimming With Sharks - Pluto TV

In this episode of Swimming with Sharks, Kevin Dean, CEO of ManoByte, sits down with Wendy McHenry, the Head of Solutions Engineering at CData Software, for an insightful discussion on customer operations and the evolving tech landscape. Wendy brings a wealth of experience from her journey in tech, starting as a statistician and moving through various leadership roles in sales engineering, particularly in financial services and government sectors.Introduction:Kevin introduces Wendy McHenry, highlighting her impressive career trajectory from a statistician to a leader in solutions engineering. Wendy's unique path showcases her passion for technology and her commitment to improving customer experiences.Interview Highlights:Wendy's Career Path: Wendy shares her unconventional entry into tech, beginning as a statistician and transitioning into a sales engineer role at SAS Software. Her journey reflects a deep understanding of customer needs and the importance of aligning tech solutions with business goals.Challenges in Customer Operations: Wendy discusses the complexities customers face in today's competitive environment, emphasizing the difficulties of navigating tight budgets, internal reorganizations, and the fear of change. She underscores the need for companies to build trust and guide customers through tech modernization.AI and Automation in Tech: The conversation shifts to the role of AI and automation in reshaping the tech industry. Wendy offers insights into how these technologies are helping companies do more with less, while also raising important ethical considerations. She predicts that while AI will not eliminate tech jobs, it will significantly enhance efficiency and innovation.The Role of Data Analytics: Wendy, a data enthusiast at heart, explores the critical role data analytics plays in driving business decisions and improving customer outcomes. She highlights the importance of staying at the forefront of data science to address challenges in various industries, from financial services to emergency response.Diversity, Equity, and Inclusion in Tech: Wendy also shares her passion for DEI initiatives, particularly in creating psychologically safe workplaces. She emphasizes the importance of leaders fostering inclusive environments to drive positive change in the tech industry.Key Takeaways:Trust and Empathy: Building trust with customers is crucial in today's fast-changing tech landscape. Companies must listen to customer concerns and provide solutions that ease the fear of change.Leveraging AI for Efficiency: AI and automation are powerful tools that can help businesses maximize resources, but they must be implemented thoughtfully, with ethical considerations in mind.Data as a Driving Force: Data analytics is at the core of successful tech operations, enabling companies to make informed decisions and respond effectively to challenges.Inclusive Leadership: Creating diverse and inclusive teams is essential for fostering innovation and ensuring the tech industry remains a welcoming space for everyone.

In this episode of Swimming with Sharks, Kevin Dean, CEO of ManoByte, welcomes Amber Vaden, a dynamic leader in customer operations and success with nearly a decade of experience in the field. Amber brings a unique perspective to customer service, blending her background in education with a deep passion for creating impactful customer experiences.Introduction:Kevin introduces Amber Vaden, who has made a significant impact in the world of customer success and operations. Amber's journey began with a desire to teach, which seamlessly transitioned into a career in customer service. Her role allows her to blend empathy with creativity, helping both customers and internal teams achieve success. Known for her innovative approach and commitment to understanding customer needs, Amber is excited to share her insights and experiences on the show.Interview Highlights:Amber's Path: Amber shares her unique journey from a potential career in teaching to becoming a key player in customer service. She discusses how her background in education informs her approach to creating impactful customer experiences and fostering internal success.Core Challenges: Amber identifies a major challenge in customer operations: the difficulty of truly understanding and addressing individual customer needs. She advocates for customized solutions and ongoing feedback to ensure that customer interactions are meaningful and effective.Technology vs. Empathy: Amber offers her perspective on the role of technology in customer service, emphasizing that while AI can support operational efficiency, it lacks the empathy that human interactions provide. She stresses the importance of balancing technological tools with a human touch to enhance customer satisfaction.Effective Strategies: The conversation delves into practical strategies for managing customer relationships and balancing various responsibilities. Amber highlights the importance of setting realistic expectations and maintaining organization to deliver consistent and thoughtful customer support.Empathy in Action: Amber underscores the significance of treating every customer interaction with the same care and respect one would offer to a loved one. She believes that building genuine trust and empathy can transform customer experiences and foster long-term loyalty.Looking Forward: Amber is excited about the future of customer service as new technologies and innovative companies emerge. She anticipates that these advancements will offer new ways to enhance customer experiences and drive success.Key Takeaways:Personalized Approach: Understanding and addressing individual customer needs through tailored solutions and feedback is essential for effective customer service.Human Touch: While technology can aid in customer service, it should be complemented by the empathy and personal connection that only humans can provide.Strategic Balance: Effective customer support involves balancing organizational demands with the need for realistic expectations and consistent, empathetic interactions.Future Innovations: Embracing new technologies and strategies will continue to shape and improve the customer service landscape, offering exciting opportunities for growth and enhancement.

In this compelling episode of Swimming with Sharks, Kevin Dean, CEO of ManoByte, sits down with Kári Thor Runarsson, the visionary founder of Cliezen, to explore the dynamic world of customer operations and the intersection of marketing, customer success, and technology. Kári shares his rich, globe-trotting journey from Iceland to Iowa and beyond, offering a unique perspective on the importance of understanding and exceeding customer expectations in both B2B and B2C environments.Episode Summary:Introduction: Kevin Dean kicks off the episode by introducing Kári Thor Runarsson, delving into his impressive background and his passion for customer experience (CX) and customer success (CS).Interview Highlights:Kári's Journey: Kári discusses his diverse upbringing and professional experiences across multiple countries, emphasizing how these have shaped his approach to customer experience and operations.The Role of Marketing in CX: Kári explains the natural alignment between marketing and customer experience, highlighting how his marketing background has informed his approach to customer success.Challenges in Customer Success: Kári identifies the key challenges facing the customer success industry today, particularly the undervaluation of CS roles and the struggle to quantify their impact.The Impact of AI in Customer Ops: Kári shares his insights on the transformative potential of AI, distinguishing between generative AI and other forms of AI, and discussing how technology can help close the experience gap.Bridging Organizational Gaps: Kári offers advice on improving communication and collaboration across departments, emphasizing the importance of data and analytics in making informed, customer-centric decisions.The Future of CX: Kári predicts the evolution of customer success, focusing on the role of technology in automating routine tasks and allowing professionals to focus on more strategic, high-impact activities.Key Takeaways:Customer Centricity: Successful customer operations hinge on understanding and exceeding customer expectations, tailored to different roles and needs within a client organization.Technology as an Enabler: While tools and AI can significantly enhance customer experience efforts, they must be accompanied by a genuine commitment to customer-centricity across the organization.Realistic Expectations with AI: While AI offers incredible potential, it's crucial to maintain realistic expectations and understand its current limitations.Communication & Collaboration: Effective customer success requires seamless communication across departments, supported by accurate data and analytics to inform decision-making.

Send us a Text Message.In this episode, Marty gives Clif the film Bowfinger to watch and Clif gives Marty the film Swimming With Sharks to watch.Support the Show.Making Pondo on Facebookhttps://www.facebook.com/profile.php?id=100087139659233X (formerly Twitter):@MakingPondoInstagram:https://www.instagram.com/makingpondo/Making Pondo on Letterboxd:https://letterboxd.com/marty_ketola/list/talking-pondo/Theme Song by Russ Pace

In this insightful episode, Kevin Dean explores the transformative power of generative AI in customer experience. Drawing on his extensive experience at ManoByte, Kevin delves into the four key pillars that can elevate customer satisfaction and drive business success: educate, engage, entertain, and inspire.Episode Summary:Introduction: Kevin Dean introduces the podcast, "Swimming with Sharks," and sets the stage for a deep dive into the dynamic world of customer operations. He outlines the importance of understanding and implementing the four pillars of customer experience to stay ahead in a competitive market.Key Pillars of Customer Experience:Educate: Kevin discusses how educating customers builds trust and credibility. He highlights the role of generative AI in creating personalized learning paths and delivering relevant information. Examples include HubSpot's tailored educational content and IBM Watson's personalized medical education.Engage: Kevin emphasizes the importance of creating meaningful interactions to build lasting relationships. He shares how AI-powered CRM tools like HubSpot and Salesforce's Einstein predict customer behavior and personalize communication, enhancing engagement and driving revenue.Entertain: Adding an emotional layer to the customer experience makes it more memorable and engaging. Kevin explains how generative AI, augmented reality, and virtual reality can create immersive experiences that captivate customers and solve their problems creatively.Inspire: Inspirational content fosters customer loyalty and advocacy. Kevin discusses using AI to create personalized, inspirational content that resonates with customers' interests and aspirations. He shares practical examples of leveraging AI for testimonials, success stories, and case studies.Integration for Seamless Experience: Kevin underscores the need for delivering integrated, value-based experiences through an omni-channel strategy and data-driven decisions. He stresses the importance of leveraging generative AI to ensure customers interact with the company in the right way at the right time.Key Takeaways:Educate: Build trust with personalized learning paths using generative AI.Engage: Foster lasting relationships with AI-powered CRM tools for personalized communication.Entertain: Create memorable experiences with augmented and virtual reality.Inspire: Drive loyalty with AI-generated, personalized inspirational content.Integrate: Ensure seamless, value-based customer experiences through omni-channel strategies and data-driven decisions.

Continuing our high-flying D&D adventure, Wren (Allie) and Fletcher (Ben) keep a promise they made ten years ago to Demetria the sphinx. However, it looks like she may have some other, more selachian guests. Discord (“You Are Not Immune To Gothaganda”): https://discord.gg/Y5Uw6sdmU2 Email: findingmonsterright@gmail.com Bluesky: @monsterrightpod.bsky.social DISCLAIMER: By listening to this podcast episode, the listener forfeits all right to their immortal soul (hereafter referred to as "the asset") and transfers ownership of said asset to Allison Alžbeta Dark, the Demonsbane. The asset can be recovered by the listener if and only if they tell me they love me (I need someone (On days like this, I do)).

In this conversation, Jason and his uncle, Jack Haberer, discuss Jack's journey in ministry and his new book, Swimming with Sharks: Leading The Full Spectrum Church In A Red And Blue World. The book addresses the polarization within American Christianity and offers insights on fostering unity across denominations and ideologies. They explore the importance of speaking the truth in love and embracing a full spectrum approach to church, where all voices are heard and valued. They also discuss the need to go beyond dualistic thinking and embrace the revelation of God's love and grace. The conversation highlights the significance of understanding the true nature of Jesus and applying his teachings in a politically divided world. For more information on Jack Haberer: Website www.jackhaberer.com Please rate, review, share, and subscribe! Podcast intro and outro music by Wilde Assembly --- Support this podcast: https://podcasters.spotify.com/pod/show/rethinking-god/support

In this engaging episode, Kevin Dean welcomes Lucas Pimenta, an experienced professional in customer operations. Lucas discusses his journey from finance to global customer relations, stressing the importance of empathy and strategic planning in meeting high customer expectations amidst resource constraints. He also explores the transformative role of technology, including AI, in enhancing customer success strategies while balancing efficiency with human touch.Episode Summary:Introduction: Kevin Dean introduces Lucas Pimenta, an expert in customer operations with a diverse background in international customer relations and a keen interest in strategic customer success.Interview Highlights:Lucas's Journey: Lucas discusses his career evolution from finance to customer operations, emphasizing the importance of understanding customer needs and building lasting relationships across diverse cultural contexts.Challenges in Customer Operations: Lucas identifies technological advancements and varying customer expectations as primary challenges, stressing the need for personalized, yet efficient service delivery.Balancing Expectations and Resources: Lucas shares strategies for aligning high customer expectations with limited resources, emphasizing strategic planning and empathetic communication.Technology's Role in Customer Success: Lucas explores the transformative impact of AI and data-driven tools in optimizing customer interactions and enhancing service delivery.Key Takeaways:Empathy in Customer Relations: Leading with empathy remains crucial in navigating complex customer relationships and delivering personalized solutions.Strategic Use of Technology: Leveraging AI and data analytics empowers organizations to better anticipate and meet customer needs while maintaining a human-centered approach.Continuous Learning: Adaptability and continuous learning are essential in the evolving landscape of customer operations, enabling professionals to stay ahead and deliver exceptional value.

In this insightful episode, Kevin Dean welcomes Anne McDonnell-Aisiku, Principal Customer Success Manager at HubSpot. Anne shares her unique journey from global education to customer success, offering valuable perspectives on how her background shapes her approach to delivering exceptional customer experiences.Episode Summary:Introduction: Kevin Dean introduces the podcast and welcomes Anne McDonnell-Aisiku, highlighting her extensive experience in customer success and her journey from the education sector to HubSpot.Interview Highlights:Anne's Background: Anne discusses her transition from global education to customer success, emphasizing the parallels between supporting students and managing customer relationships.Challenges in Customer Success: Anne outlines the current challenges in the customer success space, including economic headwinds, the need for faster results, and longer sales cycles.Balancing High Expectations and Limited Resources: Anne shares her strategies for managing customer expectations while dealing with limited resources, emphasizing the importance of empathetic communication and setting clear expectations.Communicating Difficult News: Anne discusses her approach to delivering bad news, stressing the importance of empathy, honesty, and offering alternative solutions.Technology and AI in Customer Success: Anne explores how technology and AI are transforming customer success, providing tools that offer deeper insights and enable more effective customer interactions.Generative AI Impact: Anne shares her initial hesitations about AI and how she now sees its potential to enhance customer success workflows by freeing up mental space for more strategic tasks.Key Takeaways:Empathetic Communication: Always lead with empathy and honesty when communicating with customers, especially when delivering bad news.Leveraging Technology: Utilize technology and AI to gain deeper insights into customer behavior and needs, allowing for more meaningful and proactive interactions.Continuous Learning: Stay nimble and continuously update skills and knowledge to keep up with the rapidly evolving customer success landscape.Customer-Centric Approach: Understand and prioritize customers' goals and KPIs to align efforts and deliver value effectively.

Doc retells his stories about sharks in sports, art and medicine. Doc welcomes the founder of Sharkbanz Nathan Garrison, who talks about his journey in the creation of Sharkbanz to keep sharks away from swimmers and surfers. The Weekend Warrior Clinic re-opens for listeners.

12.07.24 Pt 2 - Simphiwe gets into black vs white slang. Ben reveals a list of the best TV shows of all time. And Caleb Swanepoel shares his amazing life-changing story of surviving a shark attack. The Real Network

In this exciting episode, Kevin Dean sits down with Aaron Jones, the Head of Strategic Partnerships at Maven AGI. The conversation spans Aaron's journey from a computer science major to his current role, and delves into the dynamic landscape of customer operations and AI.Episode Summary:Introduction: Kevin Dean introduces the podcast and welcomes Aaron Jones, highlighting their shared background and long-standing professional relationship.Interview Highlights:Aaron's Background: Aaron shares his career journey, from his early days as a developer to his pivotal roles at major companies like Adobe, Mixpanel, Sprinkler, Discovery Education, HubSpot, and now Maven AGI.AI and Customer Ops: Aaron discusses the similarities and differences between the current AI boom and the internet bubble of the 90s. He emphasizes the strategic application of AI and its significant impact on customer operations.Challenges in Customer Service: The discussion touches on the three main challenges: increasing customer expectations, limited resources, and the balance between human capital and technology.Framework for Success: Aaron outlines a strategic framework for organizations to efficiently manage customer interactions through self-service, AI, and human resources.Technology Evaluation: Insight into how businesses can assess and integrate the best technology solutions to enhance customer experience.Real-life Example:Maven AGI and TripAdvisor: Aaron shares a case study where Maven AGI helped TripAdvisor successfully deflect over 90% of inbound customer support cases using generative AI.Key Takeaways:Core Competency Focus: Emphasize core strengths and leverage best-in-breed solutions for customer support.Data Strategy: Ensure data is interconnected and contextualized for actionable insights.AI Implementation: Proper training and execution of AI models are crucial for success.Embracing Automation: Automation can enhance efficiency and create new job opportunities, rather than just replacing human roles.

In this adventure, we are joined by Christina Garnett, an expert in customer service strategy and community engagement.Episode Summary:Introduction: Kevin Dean kicks off Season 2 with a warm welcome and introduces the guest, Christina Garnett.Interview: Christina Garnett shares her extensive knowledge and experience in the customer service industry. The conversation delves into effective strategies for building strong customer relationships and enhancing community engagement.Key Takeaways:Self-Improvement and Business Growth: People who intentionally work on themselves also see growth in their business.Process and Performance: Average performers can succeed when working within an excellent process.Objection Resolution: Resolving objections is always better than overcoming objections.Questions That Care: Ask "questions that care" to further discover needs in a sales context.Truthfulness: Getting truthful is the first step in building genuine customer relationships.Tune in to gain actionable insights and learn from Christina Garnett's expertise in this engaging episode of Swimming with Sharks: Customer Ops Unplugged!

In this adventure, we are joined by Doug Brown, CEO - Business Success Factors.Video Summary:Introduction.Interview: Doug Brown, CEO - Business Success Factors.Question of the Day: Name the #1 Webinar you attended in 2020 that delivered the most value. What was the topic?Who was the presenter?What made it so valuable?Video Takeaways:A few key takeaways from this episode:People who intentionally work on themselves also see growth in their business.Average performers can succeed when working within an excellent process.Resolving objections is always better than overcoming objections. Ask "questions that care" to further discover needs in a sales context. Getting truthful is the first step. For a copy of Doug's book "Win-Win Selling" go to: https://www.winwinsellingbook.com/

In this adventure, we are joined by Krystina Gillenwater - Director of New Business for Digitopia.Video Summary:Introduction.Interview: Krystina Gillenwater - Director of New Business, Digitopia.Question of the Day: If you are using HubSpot Snippets - what is your best snippet?Video Takeaways:A few key takeaways from this episode:RevOps is more than a "flavor-of-the-week" industry buzzword.RevOps is a business practice that aims to align an organization's revenue engine. Sales leaders are problem solvers, not pushy influencers. Teaching your customer service people sales techniques can open up more opportunities for your business - it worked at Digitopia. Running after every opportunity by trying to be "all-things-to-everyone" is counterproductive. Get really good at a few things - they you will be known for it. Smarketing Meetings are good - RevOp meeting with your Marketing, Sales AND Service leaders are even better. 

In this adventure, we are joined by Bruce R. Dorey - Executive Coach and Consultant. Video Summary:Word of the Week: HubSpot SnippetsInterview: Bruce R. Dorey - Executive Coach and Consultant. Power Play: Learn to Type fasterQuestion of the Day: If you are using HubSpot Snippets - what is your best snippet?Video Takeaways:A few key takeaways from this episode:Data and science are vital parts of executive coaching. Effective coaches are experts in their field as well as human pattern recognition. The key to successful coaching is finding someone who has "been there, done that". Experienced corporate executives bring tremendous value to coaching the next generation of leaders. Leadership is earned.Cadences and rhythms are important parts of success. For more information on Bruce R. Dorey's coaching and consulting services, please visit his website: https://www.brucerdorey.com/

Dean Summers became a long-distance ocean swimmer in midlife. Now he swims with sharks, jellyfish and bioluminescence in wild oceans around the world

It's all about exactly when you are in the water.Visit funlearningchinese.com to sign up for FLC Firecracker Newsflash emails and get your 21 Very Helpful Hints for Learning to Speak Chinese!

Dcn. Bob survived his trip to Belize! He and Fr. Dave talk about March Madness, the Pittsburgh Steelers, spring break mission trips, and the capital sin of greed.

Thanks to everyone listening out there! We appreciate all the support and kind words. Happy St. Patricks Day! --- Send in a voice message: https://podcasters.spotify.com/pod/show/lifetogetherpodcast/message

Karen A. Clark is an award-winning leader currently serving as the multicultural strategy manager at City National Bank where she specializes in developing marketing and advertising strategies to serve clients from diverse communities while also building partnerships that are beneficial to multicultural business development. Under Karen's leadership, City National ranked among Forbes' “Best Employers for Diversity” from 2018 to 2020. Active in the community, Karen also serves on five nonprofit boards in addition to coaching and speaking on financial fitness, personal branding, and inclusive allyship and leadership. Karen earned her Bachelor of Arts in Economics from California State University and attended marketing programs at Columbia Business School and Harvard Business School.Elevate Your Brand is the #1 marketing podcast for entrepreneurs and “wantrepreneurs” looking for insider tips and secrets from the most exciting new and growing brands in Los Angeles and the US at large. Each week, entrepreneurial special guests join Laurel Mintz, founder and CEO of award-winning marketing agency Elevate My Brand, to discuss the marketing failures and successes that have brought their brands to the next level. Learn from real-life experiences and be inspired by leaders in your industry about how smart digital and experiential marketing can elevate your brand.

Season 3 continues…This week on Montgomery & Co., we have Haley Hill, a former NFL cheerleader/Veteran who went up against the “sharks” in Shark Tank and came out with a successful deal for her company. Plus, Atlanta Dream GM Dan Padover joins the show! Learn more about your ad choices. Visit megaphone.fm/adchoices

Season 3 continues…This week on Montgomery & Co., we have Haley Hill, a former NFL cheerleader/Veteran who went up against the “sharks” in Shark Tank and came out with a successful deal for her company. Plus, Atlanta Dream GM Dan Padover joins the show! Learn more about your ad choices. Visit megaphone.fm/adchoices

Season 3 continues…This week on Montgomery & Co., we have Haley Hill, a former NFL cheerleader/Veteran who went up against the “sharks” in Shark Tank and came out with a successful deal for her company. Plus, Atlanta Dream GM Dan Padover joins the show! Learn more about your ad choices. Visit podcastchoices.com/adchoicesSee omnystudio.com/listener for privacy information.

This week on Everyday People, Extraordinary Lives, Kerry sits down for a conversation with Shark Tank contestant and entrepreneur Berlyn Haughton. Berlyn, the creator of The Table Tyke, shares her experience on the show. From the intimidating nerves beforehand to the shocking results that followed her out of the tank, discover how Berlyn handled it all in this interview. Listeners can view Berlyn's TV appearance on Season 15, Episode 4, of ABC's Shark Tank.

Well, how was your Dry January? Taking a look at success. And Jillian swims with sharks, not the ones in suits but the real ones, with fins. Plus, our guest this week, the wonderful Janey Lee Grace, former BBC presenter, life coach, sober coach and host of very popular “Alcohol Free Life" podcast.Find Janey:https://www.thesoberclub.com/podcast/https://www.instagram.com/janeyleegrace/https://www.ted.com/talks/janey_lee_grace_sobriety_rocks_who_knewSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.