"Hearing Matters" is a hearing healthcare podcast featuring audiologist, Dr. Gregory Delfino, Au.D., CCC-A and his son, Blaise Delfino, M.S. - HIS. The show discusses hearing technology, best practices, and a growing national epidemic - hearing loss.

Send us a textStigma keeps more people from hearing help than price does, and we're tackling that head on with a model that puts privacy, speed, and clinical integrity at the center. Blaise sits down with Dr. Melanie Hecker, founder of BLUEMOTH and owner of five brick‑and‑mortar clinics, to unpack a digital prescription approach that feels modern without sacrificing professional care. Think premium devices you can test at home, real clinicians guiding each step, and service that moves at the speed of life.We dig into the full customer journey: a private online consult, candidacy confirmed through a recent audiogram or a shipped test kit that includes air, bone, speech, and speech‑in‑noise, plus clear referrals when red flags pop up. The standout moment is the Experience Box—three sets of top‑tier hearing aids, first‑fit to about 85–90 percent, so users can compare sound quality, comfort, and features in the real world. An audiology assistant handles unboxing and setup, and follow‑ups in the first weeks keep progress on track. When issues require deeper adjustments, BLUEMOTH ships a laptop and Noahlink Wireless to unlock full software‑level tuning and feedback testing from home.We also confront the big question: validation. Dr. Hecker explains why she won't “check the box” on remote real-ear measurements (REMs) until it can be done with accuracy and integrity, and she lays out a realistic path forward—referrals for REM today, and future 3D ear scans to model real‑ear targets without probes. Add rapid response times, overnight loaners for device failures, strong connectivity, and pricing that sits between OTC and boutique clinics, and you get a hybrid that serves GenX, younger boomers, busy professionals, and families supporting older adults with mobility challenges.If you care about access, outcomes, and the future of hearing healthcare, this conversation is a blueprint. Subscribe, share with a friend who's been putting off a hearing check, and leave a review telling us which part of the hybrid model you'd adopt first. Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Facebook: Hearing Matters Podcast

Send us a textStuck in a month where nothing clicks and every push feels like quicksand? We unpack a better way with Dr. Brad Stewart, who built a mobile audiology practice, scaled a high-volume vestibular clinic, and then made the hardest call of all: shut it down to protect his health, marriage, and mission. The story isn't about chasing hustle—it's about aligning vision, building systems, and choosing patient-first care even when the market shifts under your feet.We dig into practical pivots that actually work. Brad shares how leadership mindsets from John Maxwell and frameworks like The E-Myth helped him create processes that scale, hire with clarity, and reduce owner dependency. When OTC hearing aids and market turbulence hit, he expanded services thoughtfully, then recognized when the physical therapy model didn't fit. The result was a lean, “autopilot” hearing practice with strong systems and a team trained to deliver consistent outcomes without burning the owner out.You'll hear a step-by-step approach to reclaiming control: the dream practice exercise to define income, role, team, and service mix; reverse-engineering the metrics that matter; and the courage to trade optics for sustainability. We also spotlight mobile audiology for senior living communities—an underserved path that builds grassroots demand, strengthens referrals, and differentiates against big-box retail. If you're a private practice owner feeling the squeeze, this conversation offers clarity, tactics, and a reminder that flow beats force when vision leads.Want support building a mobile vertical or tightening your systems? Join the free Mobile Audiology Collective on Facebook for training, tools, and peer insight. If this resonates, follow the show, share it with a colleague, and leave a quick review—what pivot do you need to make next?Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Facebook: Hearing Matters Podcast

Send us a textImagine programming hearing aids while the TV is actually on, or fine-tuning a patient's settings in the middle of a lively social hour—with high ceilings, echo, and live music. That's the power of mobile audiology, and it's where our conversation with Dr. Brad Stewart shines: practical, human, and built for better outcomes.We unpack how Brad launched a lean, house-call model out of necessity, then turned it into a concierge service that seniors actually use and love. From free onsite screenings and clean-and-checks to education sessions and yes, calling bingo, Brad shows how authentic presence inside retirement communities creates trust, accelerates referrals, and lets clinicians solve real problems in real environments. Portable audiometers and connected programming tools make accurate in-home testing not only possible but often more effective, because you can optimize in the exact acoustic challenges patients face every day.The story isn't just growth; it's wisdom. Brad scaled to serve nearly a hundred communities, experimented with a vestibular clinic, and made the hard decision to close it when the model strained his health and marriage. We talk candidly about stress, vision, and the humility to pivot—even when it looks like failure from the outside. You'll hear how to set a clear practice vision, build systems that empower teams, navigate slow months without panic, and choose services that match your values and energy. If you're considering a mobile vertical or rethinking your practice model, you'll leave with tactics you can deploy tomorrow and a mindset that puts patient experience first.Want more? Join Brad's free Facebook community, the Mobile Audiology Collective, to learn from providers doing this work today. If this conversation resonates, follow the show, share it with a colleague, and leave a review so more clinicians can discover smarter, more accessible hearing care. Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Facebook: Hearing Matters Podcast

Send us a textWhat if your patients could watch quality take shape right in front of them? We sat down with a tech-forward dentist, Dr. Michael Walker, to map the playbook hearing clinics can use to boost trust, reduce returns, and deliver faster, more personal care. We unpack why visible technology changes everything. When patients see a crown modeled on-screen or their own eardrum on a large display, the process stops feeling mysterious and starts feeling valuable. That visibility pairs with efficiency: scanners, CAD/CAM, and in-office 3D printing turn two dental visits into one; ear impression scanning and instant file transfers can do the same for custom hearing protection and earmolds. Layer on best practices—like intraoral photos in dentistry and real-ear verification plus speech-in-noise testing in hearing care—and you replace guesswork with proof. Case acceptance hinges on words, structure, and financing. Hear how “good, better, best” framing leads with the clinical ideal, how to avoid minimizing terms that create urgency, and how to normalize monthly payments without pressure. We dig into presenting benefits that matter—function, aesthetics, communication ease—and why you should never prejudge a patient's budget. You'll also learn practical rapport habits that scale: simple questions that build trust, small moments that make big decisions easier, and a smooth approach to practice transitions that keeps culture intact while elevating standards. Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Facebook: Hearing Matters Podcast

Send us a textEver wonder why some hearing aids feel too loud yet somehow still muddy? We dig into the exact method that fixes that mismatch: real ear measurement. By placing a tiny microphone in the ear canal, we verify whether amplification reaches prescription targets where it matters most—right at the eardrum. No more guessing, no generic presets. Just a precise, research-backed way to make speech clearer, reduce listening effort, and help you forget you're even wearing devices.We walk through the full journey from diagnostic hearing tests to fitting algorithms and targets, then show how verification turns theory into results. Think of it as graphic EQ with purpose: mapping your unique ear canal resonance and dialing in gain for soft, average, and loud speech without blasting everything. Along the way, we share patient-friendly visuals and explain why “louder” isn't the goal—clarity is.Then we shift to hearing conservation, because preventable noise damage is still far too common. Using the sun exposure analogy—intensity plus time—we offer practical, no-judgment tips for daily life: keychain earplugs you'll actually carry, high-fidelity filters for concerts and rehearsals, smart positioning away from speakers, and strategic listening breaks. Musicians and audio pros will hear candid talk about fading stigmas, the reality of noise-induced injury, and how small habits protect the career you love.If you care about hearing speech clearly, enjoying music safely, or getting the most from modern hearing technology, this conversation gives you the playbook. Listen, learn, and try one change today—like adding earplugs to your keys—then share this episode with someone who turns it up to 11. If this helped, follow the show, leave a review, and tell us the one hearing habit you're committing to this week.Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Facebook: Hearing Matters Podcast

Send us a textWhat happens when a seasoned audio engineer becomes a doctor of audiology? You get a refreshingly clear path from “that sounds tinny” to real, measurable improvements in speech clarity. We sit down with Dr. Steven Taddei to unpack how studio skills—mic placement, EQ, compression, and a careful ear for detail—translate directly into smarter hearing aid programming and better outcomes in the real world.We start with the basics of how sound is shaped, then peel back the curtain on real ear measurement, the gold standard verification that ensures hearing aids meet your prescription inside your own ear canal. Think of it like graphic EQ you can see: targets, curves, and live adjustments that make speech audible without turning the world up to eleven. Steven also takes on a common misconception: hearing aids don't double as hearing protection. He lays out practical hearing conservation strategies, from filtered earplugs to context-specific protection, so you can enjoy concerts and still wake up without ringing.Choosing technology gets easier when you understand what matters. We compare entry, advanced, and premium hearing aids, explaining channels, noise reduction, and directionality in plain language. Not everyone needs the top tier; speech-in-noise testing helps match real needs to the right level, and sometimes the best upgrade is a wireless microphone that lifts the talker's voice above the chaos. Throughout, we keep the focus on real life—watching TV without arguments, navigating restaurants with confidence, and keeping music fun for musicians and fans alike.If you care about audio fidelity, clear speech, and protecting the hearing you have, this conversation delivers practical tools you can use today. Listen, learn, and share with someone who wants to hear more and strain less. Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Facebook: Hearing Matters Podcast

Send us a textStart with a person, not a feature list. That's the thread that runs through our conversation with Brandon Sawalich and Dr. Dave Fabry about how hearing technology actually improves lives: by putting the patient first, then letting smart tools do the heavy lifting in the background. We dig into how AI moved from a buzzword to a real advantage in tough listening environments, why sound quality remains the non-negotiable foundation, and how “the ear is the new wrist” reframes what a hearing aid can be.We share the inside story of building Starkey's Omega AI and the eighth generation of sound processing, including DNN 360 and a neuroprocessor designed to make great hearing the default. Think of it as an easy button for clinicians: set a strong baseline fast, then spend time on what only humans can do—listening, coaching, and fitting for comfort. The Da Vinci surgical system offers a useful metaphor: technology doesn't replace expertise; it amplifies it. That's how we see the partnership between AI and hearing care professionals, and why robots won't be fitting ears anytime soon.Beyond better hearing in noise, Brandon and Dave talk about the bigger health picture. Untreated hearing loss intersects with cardiovascular health, cognition, and social engagement. So Starkey built tools that track activity, encourage connection, and enable voice control without adding another gadget to your routine. They're honest about the pushback that comes with change, the “Swiss Army knife” moment, and what they learned about leading with clarity: it's a hearing aid first, with multipurpose superpowers second.If this resonates, follow the show, share it with a friend who's curious about hearing tech, and leave a review so more people can find conversations like this. Your feedback shapes what we build next.Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Facebook: Hearing Matters Podcast

Send us a textWant to know what “better hearing in noise” actually sounds like when AI, sensors, and human care work in sync? We bring together Starkey's president and CEO, Brandon Sawalich, and Chief Hearing Health Officer, Dr. Dave Fabry, for a candid look at Starkey Omega AI—why it exists, what changed from Edge AI, and how it turns hearing aids into confident, 360-degree listening tools without sidelining professionals.We dig into DNN 360 and how deep neural networks now blend noise management with directionality and low-latency binaural processing to deliver measurable gains in speech understanding. Dave explains the role of IMU sensors in tracking movement and intent—think following a walking companion at your side—while Brandon shares how being privately held enables a patient-first pace of innovation. TeleHear AI adds timely support: when a clinic visit isn't possible, users can describe the problem, get smart on-device adjustments, compare results, and keep what works, with changes reported back to their clinician. It's an example of “friendly AI” that saves time, lifts outcomes, and preserves the provider-patient bond.We also talk access and ethics. From fall detection offered across tiers to StarkeyCares and Hear Now, the team argues that safety and dignity shouldn't be premium features. Data logging grows from hours-worn into environment-aware insights that inform personalization, reduce returns, and drive satisfaction. And for clinicians worried about being replaced, the takeaway is clear: the irreplaceable value is knowing the person behind the audiogram, translating powerful tech into the two or three features that matter most to that life.If you care about hearing technology, clinical excellence, health equity, and where AI is truly useful, this conversation maps the road ahead—fast, human, and focused on outcomes. Subscribe, share with a colleague who still thinks “adaptive directionality” is enough, and leave a quick review telling us which Omega AI feature you want to try first. Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast

Send us a textDementia is rising, and the toll is personal, social, and economic. From there, we move into a conversation that blends hard data with real life—how hearing loss can quietly erode connection, increase cognitive load, and, according to leading research, contribute to higher dementia risk. Karla Hult joins us with her father's story—an athlete, a community helper, a devoted dad whose final years were shaped by Alzheimer's—and shows how love, grief, and action can coexist without false hope.We break down what the science actually says. The Lancet Commission identifies hearing loss as a leading midlife, modifiable risk factor for dementia. The ACHIEVE study adds nuance: while not all participants saw cognitive gains, a high‑risk subgroup (older adults with cardiovascular risk) experienced significant preservation across cognitive measures when using hearing aids. Everyone, though, benefited socially—less loneliness and richer networks—reminding us that better hearing is not just about volume, it's about vitality. We also demystify genetics and testing: APOE-e4 indicates risk, not destiny, and newer blood tests detect disease only after it starts. That context helps listeners choose action over anxiety.This conversation is practical. We talk about cognitive load at noisy restaurants, the “cocktail party” effect, and how chronic listening strain pushes people to opt out of the moments that keep brains active. We tackle stigma head-on: today's hearing aids are discreet, smart, and designed for real life. For clinicians, we offer a compassionate playbook—lead with connection, avoid cure claims, suggest appropriate cognitive screening, and never leave families without resources. For anyone with family history or early signs of hearing trouble, the message is clear: protect your connections. Get a hearing check, consider amplification when needed, and double down on heart‑brain health habits that keep you engaged with the people and places you love.If this conversation resonates, follow the show, share it with someone who needs it, and leave a review to help others find these insights. Have a topic or guest in mind? Email us at soundbites@starky.com. Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast

Send us a textHave you ever met someone who says they can hear perfectly fine, but still struggles to understand speech, especially in noisy environments? That puzzling disconnect might be explained by Central Auditory Processing Disorder (CAPD) – a condition affecting what our brains do with the sounds our ears detect.Dr. Angela Alexander reveals a startling finding from the Framingham cohort study: approximately 20% of adults who report hearing difficulties actually have normal hearing test results. These individuals aren't imagining their struggles – they're experiencing processing issues that standard hearing tests don't capture. "We used to think about auditory processing in terms of people who had no hearing loss whatsoever," Dr. Alexander explains, "but it is also possible to have hearing loss and processing problems." This insight opens new possibilities for helping people who have hearing aids but aren't getting the improvements they expected.The conversation takes a serious turn when discussing the profound psychological impact of undiagnosed CAPD. People with this condition often withdraw from social situations, creating isolation that contributes to our national loneliness epidemic. Dr. Alexander shares a practical screening tool – the Hearing Handicap Inventory for Adults (HHIA) – that can help identify potential CAPD cases by measuring the mismatch between audiogram results and self-reported difficulties. This simple questionnaire could be the difference between continued frustration and finding appropriate help for millions of people.For hearing healthcare professionals listening, this episode provides valuable insights on expanding your practice to better serve this underrecognized population. For those struggling with hearing but told their tests are normal, it offers validation and hope. Listen now to understand the critical difference between hearing and processing – and discover how addressing both can transform lives.Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast

Send us a textThe mysterious disconnect between hearing and understanding affects millions worldwide, yet remains largely undiagnosed and untreated. Dr. Angela Alexander pulls back the curtain on auditory processing disorder (APD), revealing why so many people struggle to understand speech despite normal hearing tests."One in five adults who report hearing loss actually have normal hearing test results," explains Dr. Alexander, highlighting a staggering statistic from the Framingham cohort study. These individuals aren't imagining their difficulties – they're experiencing a processing problem in the brain rather than the ears. The mismatch between audiogram results and real-world experience leaves many frustrated, bouncing between providers who tell them their hearing is "fine" when their daily struggles suggest otherwise.Dr. Alexander offers practical screening tools for hearing professionals, particularly recommending the Hearing Handicap Inventory for Adults (HHIA) to identify potential processing challenges. She also shares remarkable success stories, including her work with Matt Hay, who has an auditory brainstem implant. Through targeted auditory training – what she calls "physical therapy for the ears and brain" – Matt improved his word recognition from 60% to nearly 90% in just three months, demonstrating the brain's remarkable adaptability.For parents of children diagnosed with APD, Dr. Alexander offers hope: "Auditory processing disorder is a hopeful diagnosis because there's so much we can do about it." She explains how APD can overlap with conditions like ADHD and dyslexia, but unlike those conditions, auditory processing is often easier to improve with the right intervention. Through her Auditory Processing Institute, she's trained 170 specialists worldwide and created a searchable map to help individuals find qualified providers.Ready to understand why you or your loved ones struggle to process speech despite "normal" hearing? This episode might just change how you think about hearing forever. Subscribe, share your experiences, and join us in spreading awareness about this hidden hearing challenge. Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast

Send us a textRay Woodworth takes us on a deep dive into the nuances of hearing aid fittings, sharing insights from his dual perspective as both a 47-year hearing aid wearer and an industry professional. He challenges the notion that real ear measurement alone is enough for optimal fittings, advocating instead for a balanced approach that honors both objective measurements and subjective patient feedback.Drawing from his experience of fitting countless patients with custom technology, Ray explains why custom ear molds are crucial for patients with moderate to severe hearing loss, especially in the low frequencies. "When you run real ear measurement with a dome versus a custom, I've seen a 9dB difference," he notes, emphasizing how this can dramatically improve streaming quality and overall sound experience. The anatomical uniqueness of each ear—from curved canals that resist dome placement to surgical modifications that require specialized approaches—further underscores the need for customization.Most compellingly, Ray shares his personal journey with hearing loss, revealing that despite having measurable thresholds in his right ear, standard target-matching through real ear measurement creates uncomfortable distortion. This highlights the critical importance of patient perception, which can't be captured by measurement tools alone. Using the metaphor of a light dimmer, he explains how patients who have lived with hearing loss for years may need time to adjust to proper amplification, requiring hearing care professionals to balance technical perfection with practical comfort.What truly sets exceptional hearing healthcare apart isn't just technical expertise or high-tech equipment—it's the humility to listen to patients and respect their subjective experience. "We have to be humble and listen to the patient, no matter how much we know," Ray emphasizes, "because the patient tells us the truth." Ready to experience hearing care that values both science and your unique perception? Tune in to learn more about this balanced approach.Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast

Send us a textRay Woodworth, a 25-year veteran in hearing healthcare, brings his passion for perfection in ear impressions to this compelling conversation about the art and science of customization. Having been mentored directly by Starkey founder Bill Austin since 2002, Ray shares profound insights that challenge conventional thinking about hearing technology fittings."The ear is the boss," Ray explains, revealing how this seemingly simple concept transformed his approach to patient care. He takes us behind the scenes of the hearing aid manufacturing process, offering rare perspective on why custom solutions often outperform standard dome fittings – particularly for moderate to severe hearing losses. Through vivid examples and personal experiences, Ray demonstrates how custom ear molds can dramatically improve sound quality, streaming clarity, and overall patient satisfaction.The discussion delves into the delicate balance between objective measurements and subjective patient experiences. While Real Ear verification serves as an excellent starting point, Ray emphasizes that the patient's perception must ultimately guide the fitting process. "People don't care how much you know until you show how much you care," he shares, highlighting why relationship-building trumps technical expertise when creating loyal, satisfied patients.Ray also addresses the evolution of impression-taking technology, comparing traditional silicone methods with newer scanning systems. Rather than simply advocating for one approach, he stresses that mastery comes through practice and understanding the unique characteristics of each patient's ear anatomy. His passion for craftsmanship shines through as he describes working with challenging cases and finding solutions for even the most difficult ear canals.What's your approach to customization in hearing healthcare? Are you taking the time to truly understand your patients' unique needs? This episode will inspire you to reconsider how personalization and human connection can elevate patient outcomes in an increasingly technological world. Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast

Send us a textEver wonder why some hearing healthcare professionals seem so passionate about advocacy while others shy away? Our conversation dives into the heart of building an advocacy culture that transforms not just legislation, but patient care itself.We explore the critical importance of starting advocacy education during AuD and SLP programs. As our guest, Dr. Megan Adams insightfully notes, "Informed students become informed professionals" who can make better clinical decisions and effectively advocate for patients throughout their careers. The good news? Universities don't need complete curriculum overhauls, even a few targeted class sessions can equip future professionals with the advocacy tools they'll need.Many clinicians and private practice owners hesitate to engage in advocacy because they don't see themselves as "political" or "persuasive" enough. We dispel this myth by revealing that most advocacy involves simply educating lawmakers about what audiologists do and why quality hearing care matters. Your expertise is your most powerful advocacy tool—no special personality required.The consequences of disengagement can be severe. We discuss alarming attempts in several states to replace professional licensure with simple registration systems, which threatens accountability and patient safety. Our guest shares a compelling case from Indiana where hearing aid sales were nearly completely deregulated until professionals rallied to educate legislators about the potential harm to patients.Perhaps most inspiring is the call to shift from defensive to offensive advocacy. Rather than constantly reacting to problematic legislation, proactive education of policymakers creates an environment where harmful bills are less likely to advance in the first place. When legislators understand hearing healthcare, they make better decisions.Whether you're a seasoned advocate or have never contacted a legislator, this conversation offers practical wisdom for making a difference. Listen now to discover how your voice—regardless of how loud you choose to be—can help shape the future of hearing healthcare.Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast

Send us a textJeffery Reagan's journey from surviving a heart transplant to pioneering tinnitus care innovation offers a masterclass in turning personal adversity into meaningful healthcare transformation. After experiencing a heart attack on Mount Kilimanjaro in 2007, followed by a catastrophic cardiac event in 2011 that left him dependent on a mechanical heart for three years, Reagan gained profound appreciation for patient-centered healthcare excellence. When he later developed tinnitus himself, he recognized the same fragmented care patterns that plague many chronic conditions.The tragic 2021 suicide of Texas Roadhouse CEO Kent Taylor due to severe tinnitus became Reagan's watershed moment. Having never realized tinnitus could drive someone to such desperation, Reagan committed to leveraging his unique background in data modeling and healthcare systems to create something revolutionary: the Tinnitus Learning Health Network (formerly Stop the Ring).Unlike traditional advocacy organizations, Reagan's approach places patients at the center while fostering structured collaboration between clinicians and researchers – what he calls "the golden triad." This learning health network doesn't focus solely on research but rather on measurable outcomes using quality improvement techniques that have proven successful in other medical fields. By collecting comprehensive data across demographics, tinnitus subtypes, and treatment interventions, the network identifies patterns that help match specific patient subgroups with the most effective care approaches.With renowned experts like Dr. James Henry and Dr. Donna Murray on his team, Reagan is building what he describes as a "near real-time clinical practice guideline" – one that evolves monthly based on actual patient outcomes rather than being updated once per decade. The vision includes establishing pilot sites by 2026, growing to 30-50 locations within five years, and ultimately securing insurance coverage for the 50 million Americans affected by tinnitus.For those suffering in silence after being told "there's nothing we can do," Reagan's message resonates powerfully: there is hope, there are effective management strategies, and through better data and collaboration, we can transform tinnitus care forever. Listen to discover how this groundbreaking approach could finally bring relief to millions. Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast

Send us a textEver wonder why your ears won't stop ringing? The answer might surprise you. Welcome to our brand-new Friday Audiogram series! Every week, we'll deliver a concentrated 7-10 minute dose of hearing healthcare wisdom you can enjoy anywhere—even while standing in line at the grocery store. These bite-sized episodes bring you essential insights from our extensive catalog of conversations with industry leaders.In this inaugural Friday Audiogram, we tackle the complex relationship between tinnitus and hearing loss. Many patients mistakenly believe their tinnitus prevents them from hearing properly, but the reality often runs in the opposite direction. As Dr. Tarvin expertly explains, for many people, hearing loss comes first, with tinnitus developing as a symptom of that auditory deficit. This "chicken or egg" relationship requires careful unraveling during patient consultations.We also explore the power of motivational interviewing in hearing healthcare. By asking open-ended questions like "Tell me your story," practitioners can uncover crucial information about patients' true concerns. This patient-centered approach helps distinguish between perceived problems and actual underlying issues, leading to more effective treatment plans.Dr. Tarvin shares her personal journey to tinnitus specialization, which began when she recognized gaps in her knowledge while trying to help distressed patients. Her background in neuroscience provided the perfect foundation for exploring tinnitus management—where audiology intersects with cognitive health and emotional wellbeing.The Hearing Matters podcast has grown beyond our wildest expectations, now reaching listeners in over 4,100 cities across 212 countries. We're grateful for every one of you who presses play and shares these conversations. Subscribe now to catch every Friday Audiogram and join our global community of hearing health advocates, professionals, and patients.Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast

Send us a textWhat happens when a devastating cancer diagnosis collides with a lifelong passion for audiology? For Dr. Carla "Brandi" Smiley, it became the catalyst for reimagining how hearing healthcare could reach those most often left behind.Diagnosed with bilateral hearing loss at age six, Dr. Smiley's path to becoming an audiologist wasn't straightforward. After teaching kindergarten, surviving stage four lymphoma during her doctoral studies, and working across various healthcare settings, she continually witnessed the same problem: barriers to access for underserved communities.The solution came in an unexpected form during the 2020 COVID lockdown. While watching Tiny House Nation, Dr. Smiley envisioned a fully-equipped mobile audiology clinic that could travel directly to patients. Despite facing skeptical builders and financial hurdles, she persevered, crowdfunding her dream and creating a 15,000-pound clinic-on-wheels designed with intentionality to welcome everyone."I've had people who were disheveled and dirty and felt they weren't worthy enough to sit," she shares with emotion. "I tell them, 'This can be cleaned. You are worthy.'" This commitment to dignity drives her work with Head Start programs, assisted living facilities, and veterans' services.The tiny house clinic goes beyond convenience, it transforms lives. Dr. Smiley recalls fitting hearing aids for a man in end-of-life care whose wife hadn't had a meaningful conversation with him in 20 years. After the fitting, the couple reconnected through their wedding album from the 1940s. "Those moments are why we do this," she reflects.For hearing care professionals interested in mobile services, Dr. Smiley offers practical wisdom: start by identifying what you're already doing that could be mobilized. With headquarters now in Peachtree City and specialized services including diagnostic ABRs and auditory processing evaluations, she continues seeking grant funding to provide care at no cost to those in need.Ready to discover how mobile audiology might transform your practice or community? Visit On Site Audiology to learn more about partnering with this innovative approach to hearing healthcare. Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast

Send us a textEver wonder what happens when a musician's most precious tool—their hearing—begins to fade? Moe Jerant, founding member of the Large Flowerheads and a professional drummer for over 20 years, takes us through her remarkable 15-year journey with hearing technology that saved her career and transformed her life.The wake-up call came unexpectedly during a vocal lesson when Moe couldn't produce certain notes. A specialist's jarring comparison—"your snare drum has almost the same impact as a pistol going off"—forced her to confront a difficult truth: her passion was damaging her hearing. What followed was a journey through evolving hearing technology, from early custom devices that made sound seem "like it was coming through a wall" to modern receiver-in-canal instruments that restored clarity and musical nuance.Moe candidly shares the embarrassing moments that pushed her to seek help—like responding to questions with completely unrelated answers—and the incredible transformation in her performance capabilities after adopting in-ear monitors. Beyond the stage, her hearing journey has enhanced her work leading therapeutic drum circles for seniors, where she witnesses firsthand how untreated hearing loss can lead to social withdrawal and isolation.This episode offers a powerful reminder about the connection between hearing health and overall wellbeing. Whether you're a musician, music lover, or simply someone concerned about maintaining quality connections throughout life, Moe's parting advice resonates: "Don't doubt yourself. If you think you have a hearing issue, even a tiny one, get it checked." Your future self will thank you. Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast

Send us a textRalph Brote's journey from struggling to hear to rediscovering connection offers powerful insights for musicians and anyone facing hearing challenges. Growing up in the family-owned Nazareth Music Store—a fixture in Pennsylvania for 60 years—Ralph's life has been steeped in sound. As a professional trumpet player and music teacher, his hearing gradually deteriorated from years of exposure to loud instruments, work in an iron foundry, and genetic predisposition.The turning point came when everyday conversations became increasingly difficult. Ralph found himself withdrawing during family gatherings, afraid to speak up after missing parts of conversations. At work, interactions with customers became stressful as he struggled to understand soft-spoken patrons. Like most people experiencing hearing loss, Ralph waited nearly a decade before seeking help—a delay that affected his personal relationships and professional confidence.What makes Ralph's story particularly fascinating is how his musician's brain required specialized hearing solutions. While standard hearing aid settings worked perfectly for conversation, they created problems when he played his trumpet. His audiologist created custom programs for different listening environments: everyday conversation, performing music, and listening to music. The emotional impact became clear when his wife witnessed him hearing soft speech clearly for the first time with his new technology—a moment that brought her to tears.Ralph's experience offers valuable advice for fellow musicians: "Don't go cheap, get the best you can, because as a musician, you won't regret it." He emphasizes the importance of early intervention and regular hearing checks for those exposed to loud sounds. His powerful parting message resonates beyond musicians: "Don't put it off, because your life really can be better sooner than later." Have you noticed changes in your hearing? Taking that first step toward better hearing could transform your relationships and reconnect you with the sounds that matter most. Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast

Send us a textDr. Lindsay Koble takes us on an extraordinary journey from accidental audiologist to successful practice owner in this eye-opening conversation about the realities of audiology entrepreneurship. After a jaw surgery complication left her with a perforated eardrum during college, Lindsay discovered her passion for audiology through her own hearing healthcare experience. This unexpected path led her to build Audiology Always, a thriving practice in her hometown of Auburn, Indiana focused on transparent, accessible care.Lindsay's career trajectory provides a masterclass in preparation for practice ownership. Her time in an ENT clinic built clinical confidence with complex cases, while her role as a hearing aid manufacturer representative developed her business acumen. Combined with an MBA and farm-raised financial wisdom, these experiences created the perfect foundation for entrepreneurship. "You're never really ready," she reveals, "but if you're confident enough to bet on yourself, that's when it's time."Financial literacy emerges as the unsung hero of practice success. Lindsay candidly discusses securing her $135,000 practice loan, making strategic equipment decisions, and maintaining conservative financial practices. Growing up on a family farm taught her invaluable lessons about cash flow management - understanding that business has "good seasons and bad seasons" and preparing accordingly. She challenges conventional thinking by accepting Medicare, Medicaid and insurance plans while maintaining profitability through transparent service pricing.The conversation expands beyond business mechanics to explore the importance of community for practice owners. Lindsay participates in a mastermind group of Indiana audiologists who meet monthly to share challenges and solutions. Her leadership in founding the Indiana Audiology Coalition demonstrates her commitment to advancing the profession through collaboration and advocacy.Whether you're a seasoned practice owner or dreaming of entrepreneurship, this episode delivers practical wisdom on balancing profitability with patient-centered care. Subscribe to Hearing Matters for more conversations that delve into the business of better hearing and the human stories behind successful practices. Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast

Send us a textWhat happens when the demands of managed care clash with a provider's commitment to gold-standard hearing healthcare? For Jaysee Soto, owner of Altamonte Family Hearing in Florida, the answer lies in striking a delicate balance between business sustainability and patient-centered ethics.Growing up in his family's New York City bodega, Jaysee watched his parents build relationships with every customer who walked through their door. Those early lessons in community connection now form the foundation of his hearing healthcare practice, where patients aren't just customers, they're extended family. Working alongside his wife Grace, Jaysee has created a practice environment where comprehensive care is the standard, not the exception.The podcast takes us through Jaysee's unexpected journey from aspiring lawyer to passionate hearing care professional. That pivotal moment when he first witnessed a patient's face light up upon hearing their grandchild's voice clearly? It changed everything. Now he dedicates himself to creating those transformative moments for his patients, taking a full 90 minutes for comprehensive evaluations that far exceed industry minimums.But this level of care creates tension when insurance and managed care plans don't adequately compensate for best practices like real ear measurement and extensive testing. Jaysee candidly shares his approach to this industry-wide dilemma: strategically limiting managed care appointments while ensuring those patients still receive quality care, implementing service plans that bridge the gap, and planning for growth that maintains standards while increasing access.What emerges is a refreshing perspective on hearing healthcare economics. Rather than viewing patient care and business viability as opposing forces, he demonstrates how exceptional care creates its own sustainability through patient loyalty and word-of-mouth referrals. Even patients who initially come through managed care plans often return as private pay patients after experiencing the difference that comprehensive care makes.Ready to discover what ethical hearing healthcare looks like in action? Listen now and learn how leading with heart can transform both patient outcomes and practice success. Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast

Send us a textWhat stands between hearing care professionals and effective advocacy? Dr. Megan Adams shatters common misconceptions with her doctoral research spanning 400 participants across the United States. The surprising truth? It's not time constraints holding us back...it's knowledge.Dr. Adams reveals that 95% of hearing healthcare professionals consider legislative issues crucial, and nearly 90% want greater involvement in advocacy efforts. They simply need the roadmap. This groundbreaking finding shifts our entire approach from convincing professionals to make time for advocacy to providing them with practical tools and education.Throughout our conversation, Dr. Adams dismantles the intimidation factor surrounding advocacy. Contrary to popular belief, most interactions with legislators don't involve debating policy but simply explaining what audiologists do and why quality hearing care matters. Small actions create tremendous impact—inviting officials to tour your clinic, hosting community events that include policymakers, or designating a team member to monitor relevant legislation during staff meetings.The power of state-level organization emerges as another critical theme. Dr. Adams highlights Indiana's new audiology coalition, which has already hosted a successful conference and is working toward hiring a lobbyist in its first year. These state organizations provide the collective voice needed to address potentially harmful legislation before it passes.Remember this fundamental truth: decisions affecting hearing healthcare will be made whether you participate or not. By educating policymakers and building community awareness, you ensure those decisions are informed by expertise rather than misconceptions. As Dr. Adams powerfully states, "I'm tired of playing defense. I want to play offense." Are you ready to join the movement transforming hearing healthcare advocacy from reactive to proactive? Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast

Send us a textTwo hundred episodes. Six years. One hundred twenty-one countries. The Hearing Matters Podcast celebrates a remarkable milestone in its mission to educate and connect the global hearing healthcare community.Host Blaise Delfino's journey from college radio DJ to global hearing healthcare advocate encapsulates the power of finding your purpose. What began in a 400-square-foot family practice as a simple tool to answer patient questions has evolved into an international platform reaching thousands of hearing care professionals and patients alike. With early episodes designed to prepare patients for appointments and guide them through the hearing healthcare journey, the podcast created a seamless educational experience that transformed how patients engaged with their hearing health."The podcast absolutely positioned us as thought leaders in our community," Delfino reflects. "When prospective patients tuned in, it was a representation of the practice." This approach to patient education and experience proved extraordinarily effective, with fewer than ten hearing aid returns over five years—a testament to how education, transparency, and patient-centered care create lasting success in healthcare.Throughout the podcast's evolution, Delfino has observed significant shifts in hearing healthcare: the emergence of deep neural networks and AI in hearing devices, the growing importance of telehealth options, and increasing patient demand for transparency and best practices. "Today, now more than ever, the hearing care professional plays such an important role in the patient experience," he emphasizes, highlighting how the relationship between provider and patient remains central despite technological advances.Looking toward the future, the Hearing Matters Podcast is launching a provider locator tool to connect listeners with qualified hearing care professionals in their communities, expanding into speech-language pathology topics, and continuing to bridge the gap between education and action. For hearing care professionals and patients alike, the message remains consistent: "Continue to lead with your heart. Continue to keep your why as your North Star. Every day that you go into that office, reflect and think to yourself: I have the opportunity to change someone's life."Share these episodes with someone who might be struggling with hearing loss – your recommendation could be the first step in their journey toward better communication and connection. Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast

Send us a textCrossing the threshold into better hearing often feels overwhelming for patients who've postponed treatment for years. What makes the difference between hesitation and confident decision-making? The answer lies in experiencing transformation firsthand through expertly conducted in-office hearing aid demonstrations.This episode dives deep into why these demonstrations represent a crucial moment in the patient journey. When a patient has waited 7-10 years to address their hearing loss, simply reviewing an audiogram and quoting prices falls woefully short of what they deserve. By contrast, a thoughtfully orchestrated demonstration allows patients to hear with unprecedented clarity in challenging environments like restaurants, creating powerful "wow moments" that validate their decision to seek help.The most effective demonstrations go beyond the technical aspects of hearing technology. They involve familiar voices, realistic background noise, and careful observation of how patients react when communication barriers suddenly diminish. We explore how these demonstrations serve multiple purposes simultaneously, educating patients about their hearing loss, showcasing technology benefits, assessing physical capabilities for device selection, and building unshakable trust in the provider's recommendations.For hearing healthcare professionals, this episode offers practical guidance on creating meaningful demonstration experiences that lead to better patient outcomes and satisfaction. For those beginning their hearing journey, it provides valuable insight into what to expect and demand from quality providers. No matter where you are in understanding hearing health, you'll gain perspective on how transformative moments in a clinical setting can change lives.Ready to experience or deliver hearing healthcare that prioritizes education and empowerment over transactions? Listen now and discover why seeing is believing when it comes to better hearing.Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast

Send us a textWhen Lindsay Dain first had a student with hearing aids in her kindergarten classroom, she understood the basics of her FM system but admits she "didn't really understand the value." This honest reflection captures the essence of why Lindsay's work matters so deeply today; there's a critical gap between having hearing technology and truly understanding its importance in a child's life.Lindsay's journey from mainstream educator to deaf education specialist to children's book author illuminates how powerful representation can be in the hearing healthcare space. Her book "I'm Getting a Cochlear Implant" breaks down complex audiological concepts into accessible language, serving both children who want to see themselves represented and parents navigating unfamiliar medical terminology.The conversation takes a particularly moving turn when Lindsay shares how a foster mother approached her to say the book had helped her decide to pursue cochlear implants for her child. "You are the person that I wrote this book for," Lindsay reflects, her voice revealing how meaningful this feedback was to her creative mission.Beyond the book itself, Lindsay offers valuable insights about advocacy in education, revealing how IEPs now frequently include self-advocacy goals for deaf and hard of hearing students. These skills, teaching children to explain their needs and educate others about their hearing technology, are life-changing foundations that extend far beyond the classroom.Perhaps most compelling is Lindsay's personal transformation. When voice problems threatened her teaching career, she faced an identity crisis that ultimately led her to pursue writing. "It has helped me remove the ceiling of what I think I can or can't do," she shares, a powerful message for anyone hesitating to follow their creative calling.Whether you're a hearing healthcare professional seeking resources for families, an educator working with deaf or hard of hearing students, or someone personally affected by hearing loss, this conversation reminds us that advocacy begins with accessible information and that representation truly matters. Check out Lindsay's book and share it with someone who might need to see themselves or their child in its pages.Here is the Titze straw phonation video. Below, please find the ISBN numbers for "I'm Getting a Cochlear Implant" ISBN for libraries: 979-8-9885896-1-7 (Hard Cover)Paperback: 979-8-9885896-0-0 eBook:979-8-9885896-2-4 Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast

Send us a textTinnitus affects millions, yet remains shrouded in misunderstanding, misinformation, and damaging myths. In this illuminating conversation, audiologist Dr. Alexandra Tarvin of Elevate Audiology brings clarity, hope, and cutting-edge solutions to one of hearing healthcare's most challenging conditions."There is hope and there is help," Dr. Tarvin reassures listeners as she guides us through the reality of tinnitus management today. Drawing from her extensive experience as a tinnitus specialist, she expertly distinguishes between subjective tinnitus (the perception of sound that doesn't exist externally) and transient ear noise (those brief, harmless episodes of ringing many people occasionally experience). This distinction alone provides immediate relief for many who fear their temporary experiences signal something serious.The heart of effective tinnitus care, Dr. Tarvin explains, lies in truly listening to patients and implementing personalized strategies. Far from the dismissive "just live with it" approach many patients have encountered, modern management embraces a holistic perspective that considers each person's unique needs. From various sound therapy options to innovative treatments like Lenire (the first FDA-approved tinnitus treatment), patients now have more evidence-based options than ever before.Perhaps most exciting is Twillo, a tinnitus management app Dr. Tarvin developed with her husband, a mental health counselor. This digital companion combines audiological expertise with mental health techniques, providing support between appointments and making tinnitus care more accessible. "If I could clone myself, if I could clone my husband... we would not need this app," Dr. Tarvin jokes, highlighting how technology can extend specialized care to more people.Throughout our conversation, Dr. Tarvin methodically dismantles harmful myths – no, tinnitus doesn't cause dementia; no, caffeine isn't universally problematic for tinnitus sufferers – while sharing touching success stories of patients who've found relief through proper care. Whether you're suffering from tinnitus yourself, care for someone who is, or are a healthcare provider seeking to better serve your patients, this episode delivers invaluable insights and renewed hope. Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast

Send us a textDr. Larry Humes discusses the critical difference between hearing wellness (pure tone audiometric results) and the broader concept of auditory wellness which encompasses psychosocial health and speech comprehension abilities. This distinction explains why millions of Americans with normal audiograms still struggle with listening difficulties in everyday situations.In this episode you'll learn: • Hearing wellness refers specifically to pure tone thresholds while auditory wellness includes comprehension and psychosocial factors• 26 million Americans have normal hearing thresholds but experience significant listening difficulties• Current audiometric categories (0-25dB as normal) may miss significant hearing difficulties that impact daily function• Over-the-counter hearing aids address access and affordability but often lack the necessary support infrastructure• The prevalence of hearing loss in children (15%) has remained stable despite concerns about earbuds and screen time• Empowering individuals to manage their own auditory wellness requires better education and support toolsConnect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast

Send us a textDr. Douglas Beck hosts a special episode featuring audiology pioneers Dr. David Majit and Dr. Gary Dorf, whose combined experience spans nearly a century in hearing healthcare. Unlike typical clinical discussions, this conversation reveals the personal journeys of two professionals who helped transform audiology during its formative years.Their stories weave through pivotal industry moments – from building successful California practices to lecturing in Japan where they introduced binaural fitting techniques to practitioners accustomed to monaural solutions. The conversation takes entertaining detours, including Dr. Dorff's memorable dinner seated next to Mick Jagger and their experience with "The Bubble," a non-electronic device that briefly revolutionized mild hearing loss treatment.What emerges beyond the professional milestones is their genuine passion for audiology. As Dr. Dorff reflects after nearly 50 years: "I never felt it was work. I enjoyed every bit of audiology I touched." Both emphasize how the profession continues offering rich opportunities for those seeking to combine technological innovation with meaningful human connection. Their journey illuminates how far audiology has come and why it remains an exceptionally rewarding career for those committed to improving lives through better hearing. Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast

Send us a textAchieving a hearing aid return rate below 1% isn't accidental—it's the result of thoughtful systems and genuine patient care. Drawing from years of successful private practice experience, this episode unpacks strategies that transform patient outcomes while strengthening your practice's financial health.Financial barriers represent a significant obstacle for many potential hearing aid users. By implementing flexible financing options tailored to patient needs, you remove a major reason for hearing aid returns while expanding access to hearing technology. But addressing affordability is just the beginning...the consultation process itself determines much of your success. Through motivational interviewing techniques that replace closed-ended clinical questions with deeper explorations of patient goals, you create the foundation for successful fittings.The patient experience extends far beyond the initial fitting. We explore how comprehensive onboarding systems—complete with educational materials, structured follow-up schedules, and even customized resources like podcast episodes that address common questions—transform the hearing care journey from a transaction into a relationship. When patients feel part of a supportive program rather than simply purchasing a product, they become invested in their success and less likely to return their technology.Audiological best practices aren't just clinically responsible; they directly impact satisfaction rates by ensuring optimal performance. By setting realistic expectations about adaptation periods and guiding patients through what to expect, you establish appropriate benchmarks for success. Perhaps most importantly, recommending appropriate technology based on comprehensive assessment—not assumptions about what patients will spend—ensures they receive maximum benefit from their investment.Ready to transform your practice's approach to patient care and reduce your return rate? These strategies will not only improve your performance metrics but fulfill our deeper mission: ensuring more people with hearing loss receive the treatment they need to live fuller, more connected lives. Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast

Send us a textWhen communication becomes challenging, how do we maintain the deep, meaningful connections that make life worth living? This provocative question lies at the heart of our conversation with Gael Hannan, writer, advocate, and bimodal hearing device user who brings remarkable insight into the intersection of hearing loss and intimate relationships. Gail's perspective that "connection with others is as vital as air, water, food—and wine =) sets the tone for an exploration that goes far beyond technological solutions. She introduces us to the concept of "purpose-driven communication"—the deliberate structuring of interactions that allows for meaningful exchange despite hearing challenges. From morning routines with her husband to navigating arguments and emotional moments, Gael reveals the extra layer of consciousness required when hearing loss affects relationships.What makes this discussion particularly valuable is its practical wisdom. Gael offers strategies for maintaining presence, creating structured opportunities for communication, and shifting focus from "hearing" to "communicating." She emphasizes that hearing aids work better when complemented by behavioral changes and attitude shifts, encouraging both those with hearing loss and their communication partners to develop deeper understanding. Whether you're a hearing care professional seeking to better serve your patients, someone navigating relationships with hearing loss, or a communication partner trying to bridge the gap, this conversation offers profound guidance for moving beyond technological fixes to human solutions. Because at the end of the day, as Gael reminds us, "It's not just about hearing—it's about being heard." While we know all hearing aids amplify sounds to help you hear them, Starkey Genesis AI uses cutting-edge technology designed to help you understand them, too.Click here to find a provider near you and test drive Starkey Genesis AI! Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast

Send us a textBridget Dobyan, Executive Director of the Hearing Industries Association (HIA), joins us to share her remarkable journey from childhood hearing loss to becoming a powerful advocate for hearing health policy. Diagnosed with cholesteatoma at age 8, she experienced sudden hearing loss at 11 when the condition severely damaged the bones in her middle ear. But rather than letting this define her limitations, Bridget used it as a foundation for understanding the issues she'd later address as a leader in hearing healthcare policy.We explore the fascinating differences between traditional hearing aids, cochlear implants, and bone-anchored devices, while dispelling outdated perceptions about hearing technology. Today's hearing devices are sleek, sophisticated, and Bluetooth-enabled—a far cry from the "beige bananas" many still picture. Yet despite technological advances, hearing health remains severely undertreated, with millions of Americans neglecting annual hearing evaluations.The conversation shifts to HIA's groundbreaking "Hear Well" campaign, which has generated over $23 million in earned media through positive, stigma-busting messaging. For Better Hearing Month this May, they're launching "Happy Dance 2.0," offering hearing professionals free, downloadable assets to spark vital conversations about hearing health.Whether you're a hearing care professional looking for practice resources, someone experiencing hearing difficulties, or simply interested in protecting your hearing health, this episode offers valuable insights into how addressing hearing loss connects directly to overall wellbeing, professional success, and quality of life. Visit hearing.org today to access free campaign resources and join the movement to make hearing health a priority. Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast

Send us a textThe connection between hearing loss and cognitive decline represents one of the most crucial health discoveries of our time—yet it remains surprisingly under-discussed in mainstream wellness conversations. Madison Levine, BC-HIS, founder of Levine Hearing and second-generation hearing care professional, joins us to explain why this matters and how hearing professionals are changing their approach to patient education.A groundbreaking study published in JAMA Otolaryngology found that 32% of dementia cases could be attributed to audiometric hearing loss, highlighting the urgent need for greater awareness. While many pursue various health interventions to extend their "healthspan," few recognize hearing treatment as a major modifiable risk factor for cognitive decline. Madison shares how education-based outreach has proven more effective than traditional marketing in bringing patients through the door, focusing on providing valuable information without immediately asking for anything in return.The conversation explores innovative approaches to patient education, including the implementation of cognitive screening tools like Cognivue that allow practitioners to track cognitive improvements in patients who pursue hearing treatment. Madison emphasizes the importance of targeting education not just at those with hearing loss, but at family members who often notice the signs first—like missing punchlines or asking "what" too frequently.Looking forward, Madison reveals her upcoming TEDx talk on "The Ear-Brain Connection" and her vision for a nationwide campaign uniting hearing professionals around consistent messaging. By shifting the conversation from hearing devices to brain health and approaching patients with genuine education rather than sales tactics, hearing healthcare can finally take its rightful place in preventative health discussions. Whether you're experiencing hearing difficulties or concerned about a loved one, this episode offers valuable insights into protecting cognitive health through better hearing care. While we know all hearing aids amplify sounds to help you hear them, Starkey Genesis AI uses cutting-edge technology designed to help you understand them, too.Click here to find a provider near you and test drive Starkey Genesis AI! Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast

Send us a textWhat's the difference between following ethical codes and living ethical principles? In this thought-provoking conversation, Dr. Douglas Beck sits down with Dr. Michael Page, lead ethicist and author, to explore the complex ethical terrain healthcare professionals navigate daily.Dr. Page draws a crucial distinction that transforms how we approach ethics: "If we live the principles of ethics, the codes of ethics just automatically fall underneath that." Rather than seeking the outer boundaries of permissible behavior, principled practitioners focus on making decisions that uphold trust and serve patients' best interests.Through personal stories and practical examples, the conversation illuminates ethical gray areas we all face. When should you accept industry incentives? How do you maintain professional boundaries with patients? What happens when your role blurs between clinician and sales representative? These questions have no simple answers, but Dr. Page offers a thoughtful framework: consider whether actions are illegal, unethical according to codes, or simply immoral according to your principles.The discussion delves into regulations like the Stark Law, Anti-Kickback Statute, and Physician Payment Sunshine Act, revealing how transparency shapes ethical practice. As healthcare becomes increasingly commercialized, understanding these guidelines becomes essential for maintaining professional integrity.Perhaps most powerful is Dr. Page's assertion that "if we're not being honest with ourselves, there's no possibility of ethical practice with anyone else." This reminder that ethical practice begins within ourselves provides a compass for navigating the increasingly complex relationships between practitioners, patients, and industry partners.Ready to deepen your understanding of professional ethics? Listen now to gain insights that will strengthen your practice and your relationships with those you serve. While we know all hearing aids amplify sounds to help you hear them, Starkey Genesis AI uses cutting-edge technology designed to help you understand them, too.Click here to find a provider near you and test drive Starkey Genesis AI! Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast

Send us a textStep into the future of hearing technology as Dave Fabry and Holly Schissel unveil Starkey's groundbreaking Edge AI platform and accessories that are revolutionizing the hearing experience. This fascinating deep dive showcases how cutting-edge innovation is removing barriers for people with hearing loss in ways previously unimaginable.At the heart of this conversation is Starkey's Deep Neural Network technology, delivering up to 13dB improvement in signal-to-noise ratio while maintaining all-day battery life—essentially turning a noisy restaurant into a comfortable listening environment. The duo explores their newest accessories: the Table Microphone with its sophisticated multi-array system for group settings, and the Remote Microphone+ that doubles as a hearing aid controller, eliminating the need for multiple devices.Perhaps most exciting is the discussion around Auracast technology, the future of wireless audio connectivity. Imagine receiving airport announcements, museum audio tours, or television audio directly through your hearing aids without additional equipment. This Bluetooth-on-steroids technology will transform accessibility in public spaces, not just for hearing aid users but anyone using compatible devices.The conversation highlights Starkey's philosophy of fitting both the hearing loss and the lifestyle—recognizing that even the best hearing aids sometimes need accessories for optimal performance in challenging environments. With Edge Mode Automatic, users can engage enhanced settings for difficult listening situations that automatically adjust as environments change, providing a seamless, intuitive experience.Ready to experience hearing technology that adapts to your life instead of the other way around? Discover how these innovations can transform connections to loved ones, workplace environments, and everyday experiences with unprecedented clarity and convenience. Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast

Send us a textWhen you hear "managed care" in audiology, what comes to mind? In this eye-opening conversation between Dr. Douglas Beck and Dr. Noël Crosby, the troubling reality of third-party payment systems in hearing healthcare takes center stage.Dr. Crosby, a three-time president of the Florida Academy of Audiology with decades of clinical experience, pulls back the curtain on how managed care administrators position themselves between patients, insurance companies, and audiologists – often to the detriment of comprehensive patient care. The discussion reveals how Medicare Advantage plans, now covering roughly half of all Medicare recipients, frequently fail to deliver on their marketed hearing benefits.The most concerning revelation? Many third-party payers operate under the false assumption that everyone with hearing difficulties simply needs hearing aids. This fundamentally misunderstands audiology's scope of practice. As Dr. Beck points out, approximately 26 million Americans have perfectly normal hearing thresholds but struggle with speech comprehension in noisy environments – issues that require specialized testing beyond basic screenings.Both experts share compelling insights about the limitations of "free hearing tests," the inadequacy of quick screenings, and the ethical problems with viewing every patient as a potential device sale rather than someone deserving comprehensive care. The conversation turns particularly insightful when discussing tinnitus management, highlighting how third-party payment systems often prevent patients from accessing treatments that could significantly improve their quality of life.For anyone navigating hearing healthcare, whether as a patient, provider, or caregiver, this episode provides crucial perspective on a system that often prioritizes profit over patient outcomes. The Academy of Doctors of Audiology's recent call for major reforms in hearing healthcare coverage underscores the urgency of rethinking how we value and deliver audiological services.Listen now to understand why the future of hearing healthcare depends on recognizing audiologists as healthcare providers first – not simply as hearing aid dispensers. Your hearing deserves more than a quick screening and a sales pitch.While we know all hearing aids amplify sounds to help you hear them, Starkey Genesis AI uses cutting-edge technology designed to help you understand them, too.Click here to find a provider near you and test drive Starkey Genesis AI! Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast

Send us a textWhat if your entire life changed at the age of 19? Matt Hay shares his incredible journey of sudden hearing loss due to neurofibromatosis type 2 (NF2) and the pivotal moment an audiologist recognized the need for further medical evaluation, leading to his diagnosis. This episode underscores the critical importance of comprehensive audiology practices and the life-altering impact of an accurate diagnosis.Join us as we explore the pioneering world of auditory brainstem implants (ABI). From the early challenges at the House Ear Institute to the remarkable personal account of a patient who underwent the ABI procedure, we cover it all. Listen to how this groundbreaking technology transformed everyday sounds and interactions, reshaping lives, including Matt's, and even influencing his wife's career path as they embarked on starting a family.In a deeply touching segment, Matt opens up about the emotional and psychological toll of facial paralysis. He shares his experiences with visible and invisible disabilities and his profound gratitude for advancements in ABI technology. We also spotlight Blaise Delfino's inspiring contributions to hearing care advocacy and celebrate Matt's heartfelt book, which has resonated deeply with our audience.While we know all hearing aids amplify sounds to help you hear them, Starkey Genesis AI uses cutting-edge technology designed to help you understand them, too.Click here to find a provider near you and test drive Starkey Genesis AI! Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast

Send us a textWhy can some people completely forget about their tinnitus when engaged in challenging activities, while others remain painfully aware of it no matter what they do? The answer lies in our brain's complex attention systems, according to Dr. Grant Searchfield.In this illuminating conversation with host Dr. Douglas L. Beck, Dr. Searchfield unpacks his groundbreaking scoping review on attention's role in tinnitus management. While most practitioners acknowledge attention's importance, Searchfield discovered a surprising gap—very few studies actually measure attention changes or make them a central treatment focus. This oversight may explain why tinnitus treatments work differently for different people.When tinnitus first appears, our brain's survival mechanisms automatically flag it as important. This isn't just psychological—it involves neurological changes in how our auditory system connects with other brain regions. Dr. Searchfield explains that effective treatment must address both conscious attention (what we choose to focus on) and automatic attention (what our brain prioritizes without our control).The conversation takes fascinating turns through various treatment approaches, from traditional sound therapy to cutting-edge bimodal stimulation that pairs auditory with tongue or visual stimulation. Dr. Searchfield makes a compelling distinction between passive attention (having background sounds playing) versus active engagement (deliberately focusing on alternative sounds or activities). The latter appears significantly more effective, similar to how active learning outperforms passive observation in education.For anyone struggling with tinnitus or clinicians treating it, this episode offers transformative insights into why combining treatment approaches might be more effective than relying on a single method. The future of tinnitus management likely lies in personalized therapies that target multiple attention pathways simultaneously.Subscribe to Hearing Matters for more breakthrough conversations that bridge hearing science with practical applications. Have you noticed how your attention affects your tinnitus? While we know all hearing aids amplify sounds to help you hear them, Starkey Genesis AI uses cutting-edge technology designed to help you understand them, too.Click here to find a provider near you and test drive Starkey Genesis AI! Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast

Send us a textDr. Douglas Beck sits down with Dr. Brandon Paul to unravel the fascinating world of auditory neuroplasticity and its profound implications for hearing health. Dr. Paul shares cutting-edge research on how our brains adapt when hearing diminishes—and what happens when we restore that sensory input.The conversation begins with a clear explanation of neuroplasticity as the brain's ability to reorganize itself throughout our lives, though most actively during early development. When hearing loss occurs, the brain doesn't simply accept reduced input. Instead, neurons become hyperactive through increased spontaneous firing, stronger responses to weak signals, and enhanced neural synchrony—all attempts to maintain their expected level of stimulation.Most remarkable is the phenomenon called cross-modal plasticity. As auditory input decreases, visual processing intensifies in brain regions typically dedicated to hearing. Dr. Paul explains that this isn't a simple takeover but rather an unmasking of existing multisensory connections. Surprisingly, proper hearing aid fitting can reverse this process, normalizing both visual and auditory responses even in older adults.The cognitive implications are significant. Untreated hearing loss forces the brain to rely heavily on internal templates rather than actual sensory input, creating opportunities for miscommunication and increasing cognitive load. This contributes to the well-documented connection between hearing loss and cognitive decline—a risk that multiplies dramatically when combined with untreated vision problems. Whether you're an audiologist, hearing care professional, or someone concerned about hearing health, this episode provides invaluable insights into why early intervention matters. The brain's remarkable adaptability offers hope that appropriate hearing technology can not only improve communication but potentially preserve cognitive function throughout life.While we know all hearing aids amplify sounds to help you hear them, Starkey Genesis AI uses cutting-edge technology designed to help you understand them, too.Click here to find a provider near you and test drive Starkey Genesis AI! Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast

Send us a textEver wondered why some hearing aids feel invisible while others never quite sit right? The secret lies in the impression-taking technique—and Ray Woodworth is the master.Ray joins Dr. Douglas Beck on the Hearing Matters Podcast to reveal the artistry behind deep canal impressions. As a Board-Certified Hearing Instrument Specialist at Starkey's Center for Excellence, Ray has tackled some of the most challenging fittings nationwide, refining techniques that transform patient experiences."The ear is the boss," Ray emphasizes repeatedly. This fundamental philosophy drives his approach to custom fittings, respecting each ear's unique anatomy rather than trying to force technology where it doesn't belong. His insights overturn common practices—revealing why cotton trumps foam for blocking, and why video otoscopes revolutionize the processThe conversation demystifies technical aspects like material viscosity and shore values while making a compelling case against the overreliance on dome fittings. Ray explains why he opts for custom solutions 80% of the time when many practices do the opposite, demonstrating how proper canal impressions deliver superior sound direction, better retention, and often improved cosmetics.Most fascinating is the window into the factory perspective, where Ray's experience troubleshooting thousands of challenging cases has crystallized into a knowledge, tools, and skills (KTS) approach that any hearing professional can adopt. For practitioners and patients alike, this episode illuminates why those few extra millimeters of impression material can make the difference between hearing aids that transform lives and those that sit unused in drawers.Want to elevate your fitting technique or understand why your hearing aids might not feel quite right? This conversation is your masterclass. Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast

Send us a textAre you or someone you know struggling to hear in noisy environments, yet are told your hearing is normal? This episode of the Hearing Matters podcast focuses on the often overlooked yet critical concept of subclinical hearing loss. Experts Dr. Christina Roup and Dr. Douglas L. Beck discuss the limitations of traditional pure-tone audiometry, revealing how it fails to capture the full spectrum of auditory challenges faced by many individuals today.This episode provides valuable insights into the best practices for evaluating auditory processing and exploring the implications of extended high-frequency hearing on speech comprehension. If you're a hearing healthcare provider, this episode is a must-listen for improving your approach to evaluating and supporting patients experiencing hearing loss and auditory processing disorder. We invite you to share this episode, subscribe, and join the conversation on the vital topic of hearing health. Have you ever struggled to hear, even with normal test results? Your experience matters, and we would love to hear from you! Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast

Send us a textAre you aware of the sounds your ears can't hear? This episode dives deep into extended high-frequency hearing, a vital but often overlooked component of audiology. Join us to uncover how testing ranges above 8,000 Hz can reveal significant insights into your auditory health.Dr. Melissa Fling shares her expertise and personal experiences as an audiologist. She explains the science behind high-frequency hearing loss and challenges the traditional limitations of standard audiometric tests. Discover why failing to assess these extended ranges may lead to unseen communication struggles that many individuals face, even while passing regular hearing tests. Through case studies from Dr. Fling's practice, we explore how patients often present with "normal" thresholds yet experience complications related to high frequencies. Learn about the patient-centered approach that seeks not only to confirm hearing loss but to enhance quality of life through personalized treatment. This episode isn't just for audiologists; it's for anyone who's ever wondered about the complexities hidden within our hearing capabilities. Engage with us as we discuss the urgent need for a shift in audiological practices and how we can make strides toward comprehensive assessments for everyone. Want to be proactive about your hearing health? Tune in, and let's start the conversation! Be sure to subscribe and share your thoughts on this crucial topic. Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast

Send us a textUnlock the secrets of speech audiometry and speech perception with the renowned Dr. Lisa Lucks Mendel. With over 35 years of expertise, Dr. Mendel offers an enlightening exploration into the significance of choosing the right tests for speech perception assessments. Learn why classic tests like NU6 and CIDW22 remain relevant and how full 50-item word lists provide a more authentic reflection of natural speech sounds. Discover the rationale behind shorter word lists and how they can streamline assessment without compromising their purpose.Get ready to unravel the complexities of evaluating speech recognition in challenging auditory environments. The Signal-to-Noise Ratio 50 (SNR-50) test stands as a pivotal tool in understanding hearing loss and the benefits of hearing aids. As we examine the nuances of phoneme-focused scoring, particularly impactful for cochlear implant users, we offer fresh insights into setting realistic expectations for auditory device performance. This episode also delves into the scoring protocols that might just change the way we interpret hearing capabilities.Join us as we compare the efficacy of modern MP3 recordings against traditional monitored live voice (MLV) in audiometric testing. Uncover the surprising findings from our student-led research and the implications for clinical practice moving forward. As we advocate for standardized methods in speech and noise assessments, Dr. Mendel reflects on the historical recommendations that still resonate today. This episode promises a comprehensive look at enhancing real-world hearing evaluations, leaving our listeners informed and inspired by Dr. Mendel's invaluable contributions. Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast

Send us a textWhat if ethical practice isn't a destination but a continuous journey? Join us for a compelling discussion with Dr. Michael Page, an esteemed audiologist whose career has been profoundly shaped by his work in bioethics. Dr. Page offers invaluable insights into the universal application of ethical principles in audiology, sharing how his early experiences as a pediatric audiologist led to his involvement in a hospital bioethics committee. Listen as we uncover the foundational principles guiding ethical decision-making across diverse settings, transcending beyond specific fields like medical ethics.Throughout the episode, we tackle the complexities of maintaining professional autonomy amidst business interests while ensuring uncompromised patient care. Drawing from Zeno's paradox, we explore the ongoing journey of ethical practice, emphasizing principles like autonomy, non-maleficence, beneficence, and justice. We address real-world challenges, including the ethical dilemmas that arise from industry relationships and the legal framework provided by the Safe Harbor Act. Our conversation illuminates the proactive responsibility audiologists have in discussing the long-term outcomes of untreated hearing loss and the importance of informed guidance over scare tactics.From ensuring fairness and equity in professional relationships to balancing thorough patient care with business demands, this episode is a rich exploration of ethics in audiology. We highlight the role of organizations like the Audiology Practice Standards Organization in setting independent standards and the collaborative efforts of experts like John Coverstone. With ethical guidelines akin to those of the Rotary Club, we emphasize prioritizing the well-being of those we serve, underscoring the fundamental principle of doing the right thing for the right reasons. Tune in to gain a deeper understanding of the ethical landscape in audiology and beyond. While we know all hearing aids amplify sounds to help you hear them, Starkey Genesis AI uses cutting-edge technology designed to help you understand them, too.Click here to find a provider near you and test drive Starkey Genesis AI! Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast

Send us a textCan lifestyle choices truly prevent more than 50% of dementia cases? Join Dr. Douglas Beck and Dr. Dung Trinh as we explore this thought-provoking question and uncover groundbreaking insights. Our discussion dives into the 2024 Lancet study, highlighting 14 modifiable risk factors for dementia and the potential to prevent or delay nearly half of all cases. You'll learn about the crucial role primary care plays in managing Alzheimer's amidst a shortage of neurologists and the importance of addressing lifestyle factors like sleep and obesity. We also weigh the benefits and challenges of FDA-approved monoclonal antibodies, exploring their promise and limitations.In our in-depth conversation, we explore the evolving landscape of Alzheimer's detection and treatment. Hear about the promising potential of biomarkers like P-tau-217 and the role of genetic factors like APOE4. We discuss shifting treatment strategies, moving beyond amyloid-targeted therapies to consider tau proteins and the immune system's involvement. The conversation also shines a light on the flaws in our healthcare system's focus on treatment over prevention, examining the impact of lifestyle industries and Medicare Advantage plans on preventive health measures. Join us for this enlightening discussion that promises to challenge your understanding of Alzheimer's care and prevention. Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast

Send us a textDr. Kristina English, a trailblazer in the field of educational audiology, joins us to share her inspiring journey from the bustling districts of Los Angeles to the halls of Central Michigan University. What challenges did she face while managing hearing aid systems for 120 children? And how did those experiences shape her innovative approach to audiology education? Dive into her story as we uncover the evolution of her career and how she developed a pioneering course in counseling for audiologists. Her insights promise to redefine patient-practitioner communication by emphasizing empathy and understanding.Unlock the secrets to effective communication as we explore the often-overlooked emotional dynamics in audiology. Dr. English takes us through the transformative journey of teaching students to distinguish between thinking and feeling responses, enhancing their ability to genuinely connect with patients. By dissecting real-world projects and assessments, we uncover how crucial emotional intelligence is to successful treatment outcomes. Beyond the science, this engaging narrative underscores the importance of truly listening and responding to patient needs, paving the way for more meaningful interactions in the field.In a world that increasingly values cultural humility, Dr. English shares her personal efforts to bridge the gap in healthcare disparities. Learn about her scholarship initiative aimed at fostering cultural sensitivity and the inspiring work of young professionals like Sydney Teach, who are shaping the future with their fresh perspectives. As we wrap up our conversation, we reflect on the power of genuine relationships and the importance of being present in patient interactions. Our heartfelt thanks go to Dr. English for her invaluable contributions, and we eagerly anticipate future collaborations. Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast

Send us a textWhat if the simple act of inserting a foam earplug could protect your hearing for a lifetime? Join us for an engaging conversation with Elliot Berger, an acclaimed scientist and engineer whose groundbreaking work in hearing protection has transformed lives worldwide. We journey through the fascinating history of the iconic yellow foam earplugs, initially developed by Ross Gardner at Cabot Corporation, and explore Elliot's pivotal role in their global success. With billions of these earplugs sold globally, Elliot shares invaluable insights into their proper use and underscores the vital importance of correct insertion techniques for optimal hearing protection.Gain an understanding of the complexities involved in measuring and preventing hearing loss, with a focus on fit testing systems and noise attenuation measurements. We delve into essential guidelines from OSHA and NIOSH, emphasizing the critical need for modest noise reduction and highlighting personal health strategies to avoid temporary damage like tinnitus. Reflecting on a conversation from two decades ago, we celebrate Elliot's lasting impact on raising awareness about noise-induced hearing loss, a condition that is largely preventable. This episode is a tribute to his enduring influence and a reminder to take proactive steps in safeguarding your hearing health. Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast

Send us a textIn the latest episode of the Hearing Matters podcast, discover why asking the right questions can make all the difference in understanding your health care decisions. Dr. Maissel sheds light on the critical gaps in doctor-patient communication and the often-overlooked nuances of hearing healthcare. Explore the necessity of comprehensive audiometric evaluations and learn how evolving medical guidelines, like those for blood pressure, reflect the ever-changing landscape of healthcare.Did you know there's a strong link between diabetes and hearing loss? Our conversation with Dr. Maisel reveals this connection and its broader implications for overall health, emphasizing the importance of managing blood sugar levels to prevent long-term damage. We also discuss the risks of untreated hearing loss and its potential ties to dementia, advocating for early action to protect cognitive health. Plus, get acquainted with the Progressive Tinnitus Management protocol, a successful strategy for managing tinnitus and hearing loss. Tune in for an episode packed with invaluable advice and resources that empower you to take charge of your health with confidence. Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast

Send us a textHave you ever felt stuck in the "gray zone" of hearing loss, unsure where to turn for help? Join us as we explore the inspiring journey of Suzanne Picerno, a remarkable advocate and professional in the hearing healthcare field. Suzanne candidly shares her personal battles with undiagnosed hearing loss from grade school to college and how she finally sought help after a bout of vertigo. Her story is a powerful reminder of the importance of self-awareness and early diagnosis in managing hearing health. Through her creative work, "Eddie the Elephant's Magical Ear," Suzanne touches hearts, illustrating the emotional challenges and triumphs of living with hearing loss and the life-changing impact of hearing technology.Listen in as we discuss the transformative experience of living with cochlear implants and the substantial commitment they require. Suzanne shares her firsthand insights into transitioning from functional deafness to better hearing, offering a unique look at overcoming challenges and embracing new technology. As we congratulate Suzanne on her exciting plans to expand her practice to Arizona, we reflect on her resilience and passion for advocacy in the hearing healthcare world. The episode wraps up with an inspiring conversation on her ambitious future endeavors and the enriching knowledge exchanges that her journey entails. This episode is packed with heartfelt stories and valuable insights for anyone touched by hearing loss or the advancements in hearing technology. Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast

Send us a textWhat if common medications like aspirin or antibiotics could be silently affecting your hearing? Join us for a thought-provoking conversation with Dr. Robert DiSogra, a trailblazer in the intersection between pharmacology and audiology. Dr. DiSogra has dedicated over 25 years to understanding how more than 2,000 drugs can impact auditory and vestibular health. His insights, shaped through collaborations with figures like Dr. George Osborne and Dr. Jerry Northern, have transformed educational courses and continue to influence audiologists worldwide.Our discussion highlights the hidden ototoxic risks lurking in everyday medications, such as ibuprofen and aminoglycosides. We unravel the critical importance of safe dosages and the consequences of ignoring the root causes of symptoms in favor of quick fixes. This episode encourages open dialogue with healthcare providers and stresses the need for careful diagnosis and treatment approaches. It's a call for listeners to become proactive in conversations about their medication and health, emphasizing the need to understand the potential auditory side effects of popular drugs.We also navigate the complex world of dietary supplements and their claim to manage conditions like tinnitus. Reflecting on the 50 years since the Dietary Supplements and Health Education Act, we shed light on the placebo effect, anecdotal evidence, and the gaps in scientific backing for products like ginkgo and lipoflavonoids. In a powerful closing, we honor the life-saving role of blood donation, sharing personal stories of gratitude and the difference a single donation can make. This episode is a compelling journey through the nuanced connections between drugs, supplements, and hearing health, offering invaluable insights for both professionals and patients. Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast

Send us a textImagine discovering that a simple misdiagnosis dramatically shaped your early years. That's exactly what happened to Dr. Mark Campbell-Foster, our guest and Director of Audiology Sales and Marketing at Redux. Mark takes us through his journey from a childhood misinterpreted as developmental delays to the revelation of his hearing loss at Children's Hospital Boston—a turning point that fueled both personal and professional growth. He navigates the intricacies of deaf culture, explores genetic underpinnings like Connexin 26 in his family, and stresses the life-changing importance of accurate diagnoses.As Mark recounts his high school years with hearing aids and the monumental transition to cochlear implants, we hear about the hurdles of living in a predominantly hearing world. The challenges are numerous, including the emotional and social aspects of needing to self-advocate. Mark shares the poignant moment when he realized hearing aids were no longer enough, prompting a life-altering decision for a cochlear implant. His story is a compelling mix of personal resilience and family adaptation, illustrating the emotional and practical aspects of embracing new hearing experiences.Mark's professional journey is equally inspiring, showing how he brings personal experience into his work with Redux. Mark celebrates the community and technological support that have been foundational to his success, highlighting the importance of connection and innovation in the field of audiology. Join us for this episode full of insights and inspiration as we explore the intersection of personal challenges and professional triumphs in hearing health. Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast

Send us a textDiscover how to transform your hearing care practice with insights from Blaise Delfino, as we promise to reveal the keys to reducing hearing aid return rates drastically. Blaise opens up about his journey to achieving a return rate of less than 1%, sharing strategies that focus on enhancing patient satisfaction and making hearing aids financially accessible. By refining patient interactions and service delivery models, Blaise and his team not only retained more patients but turned them into advocates for better hearing. Learn how offering financing options like CareCredit can remove financial barriers, ensuring that hearing technology is accessible to all who need it.Explore the art of creating a patient-centered approach that doesn't just satisfy but truly engages. From the personal touch of handwritten thank you cards to the precision of real ear measurement and tympanometry, discover how these best practices can elevate the patient experience and reduce frustration. Setting realistic expectations about hearing aids—emphasizing improved speech clarity over mere sound amplification—keeps patients informed and content. By focusing on these strategies, we aim to increase referrals and establish a thriving practice that better serves its community while supporting patients on their hearing journeys. Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast