Podcasts about franchise interviews

Sergei Kaminskiy's journey began as a recent immigrant to the U.S., when he founded Kaminskiy Care and Repair, a small San Diego-based business specializing in home improvements and repairs. Over the past 20 years, Sergei has transformed his modest operation into one of Southern California's most recognized names. Through strategic growth and diversification, he launched spinoff ventures like Kaminskiy Home Design and Remodeling, which has been repeatedly ranked “Best of the Best” by Modern Luxury Magazine. Today, Sergei stands on the brink of national expansion as the company has officially entered the world of franchising. In recent years, Sergei's focus has been on building a powerful and recognizable brand, paving the way for ambitious entrepreneurs and franchisees to share in their success. Beyond his remarkable success story, which epitomizes the American dream, Sergei has cultivated an organic audience of millions across social media platforms – with 2.4 million Instagram followers alone. His journey to becoming a franchisor offers invaluable insights into what it takes to plan, build, and scale a successful franchise business. At Kaminskiy Care and Repair, they believe that your home is more than just a place to live – it's your sanctuary. Since Sergei Kaminskiy established the company in 2005, they've grown into a trusted national brand with offices across the country. Their highly skilled technicians are equipped to handle everything from small repairs to major renovations, always prioritizing quality workmanship, clear communication, and your complete satisfaction. Whether you need a quick fix for a leaky faucet or are ready to take on a full-scale home improvement project, Kaminskiy Care and Repair is here to deliver exceptional results.  In Part Two-  Great Quotes in Franchising podcast. 

Beyond Food Franchises: Exploring Non-Food Opportunities While food franchises are undeniably our most popular category, franchising extends far beyond the realm of food. Over the years, we've featured numerous exceptional franchises in the service industry. These businesses, though often highly profitable, present unique marketing challenges. Our podcast begins with a discussion inspired by Dr. Martin J. McDermott's LinkedIn article, "You Had Me at Hello: The Power of the Follow-Up." This piece highlights the critical role of post-service communication in fostering customer loyalty. Using compelling anecdotes—like a dentist's thoughtful follow-up call or a repairman's check-in after servicing a refrigerator—Dr. McDermott underscores how small gestures can leave a lasting impact. He also introduces the RATER model (Reliability, Assurance, Tangibles, Empathy, Responsiveness) as a framework for assessing service quality, emphasizing how even brief interactions can strengthen customer relationships. Drawing from his expertise as a marketing professor and franchising authority, he concludes by celebrating the often-overlooked importance of a simple greeting and timely follow-up. Next, we sit down with Jon Ostenson, a consultant, entrepreneur, and author specializing in non-food franchising. As a former Inc. 500 Franchise President and multi-brand franchisee, Jon offers invaluable perspectives on this sector. We explore insights from his latest book, Non-Food Franchising: The Better Path to Franchise Ownership. Finally, in the second segment of the episode, we feature an excerpt from our celebrated podcast series, Great Quotes in Franchising.

We are meeting Onyi Odunukwe, the CEO of Glo Tanning - A Franchise that is about to open its 100th location shortly and has seen 4X revenue growth in the past 3 years alone. As a minority-owned business in a landscape that doesn't typically see minority owners (Tanning/Skincare) and the holder of a commercial Real Estate Portfolio of over nine figures, Onyi's success story has seen much adversity and much success, and he can provide some amazing detail as to how Glo is being built, the team building strengths of programs like employee franchise ownership programs and the realities of today's market. Glo Tanning was voted NWA's “Best of the Best”​ in 2015, 2016, & 2017! Whether you want a traditional suntan or a sunless spray tan, Glo Tanning is the place for you! Glo Tanning believes in giving their clients the best in everything – great prices, educated staff, advanced equipment, and high-quality products – and with plenty of options to customize your plan to achieve a gorgeous suntan or a natural-looking sunless spray tan. In Part Two, we play a clip from our popular Great Quotes in Franchising podcast. 

We are meeting Chris Walls, President and CEO of Go Mini's.  Go Mini's, is an innovative portable storage company offering a unique approach to the industry—using territories instead of physical locations, significantly reducing overhead costs. This flexible model not only benefits franchisees but also allows them to serve customers more effectively and efficiently! In Part two, we play a clip from our popular Great Quotes in Franchising podcast. 

I recently discovered Google's latest AI innovation, NotebookLM. This new tool has generated a lot of excitement in both the tech and podcasting communities—and for good reason. Users can input any type of raw text, whether it's a short story or article.  NotebookLM will transform it into a podcast. Each "podcast" features the same male and female voices, mimicking the tone and rhythm with natural-sounding filler words like “uhms” and “aahs” Occasionally, you might notice a glitch in the speech or repeated explanations from the virtual hosts. Curious about its capabilities, we decided to put NotebookLM to the test by inputting a recent article featuring Telephone Doctor Nancy Friedman and Dr. Martin J. McDermott. Give it a listen and ask yourself—if you weren't told this was AI-generated, would you have known? Today's podcast is a conversation of a podcast interview between Nancy Friedman, known as the "Telephone Doctor," and Dr. Martin J. McDermott, the owner of Franchise Interviews. The interview covers a wide range of topics, including their personal backgrounds, career paths, and insights into the fields of franchising, marketing, and customer service. The interview also touches upon the role of positive thinking, the importance of effective communication, and the impact of theater on personal development. The interview provides valuable insights into the lives and work of two successful professionals who are passionate about their respective areas of expertise. In Part Two, we play a clip from our popular Great Quotes in Franchising podcast. You can hear the interview discussed with Nancy and Martin on the following link. https://www.youtube.com/watch?v=nSXXYPXqwEI  

We are meeting with Ryan Sawchuk, founder of ReUp Living, to discuss how ReUp is disrupting the real estate market, expansion through franchising, and plans to open an experience center in Las Vegas this fall. ReUp is a pre-listing solution for homeowners, buyers, and real estate agents that increases a home's value by remodeling it with no risk or upfront costs before selling. Founded in 2021 by Ryan Sawchuk, ReUp began franchising in 2022 and has set out to transform the real estate process by updating tired homes with turnkey home improvements that require no upfront costs. Unlike traditional real estate transactions, ReUp covers the renovation costs and then splits the profit from increased home values, ensuring higher gains from real estate sales. The company can also simultaneously allow buyers to customize the new home while financing is closing. ReUp takes care of all renovation costs, sourcing, project management, and communication, while only using licensed and insured general contractors on all projects. ReUp is making home improvements accessible and stress-free so sellers can increase the value of their homes, buyers can customize and update the home of their dreams, and real estate agents can maximize their profitability through higher property values post-renovation. In part two, we play a clip from our Great Quotes in Franchising podcast. 

We have a great show. We are meeting with Charles Furlough, President and CEO of Pillar To Post. Pillar To Post® is the #1 North American Home Inspection Franchise with more than 550+ locations in North America. Pillar To Post™ believes that home inspection is crucial in every homeownership story. A home inspection is designed to assess the home you are considering buying. From the roof to the foundation and everything in between, Pillar To Post's™ home inspectors will evaluate the home's overall condition and provide you with a detailed report. TALKING POINTS: •         Industry Evolution: With 20+ years in the industry, Charles has witnessed significant technological advancements. He can provide a detailed look at how technology has reshaped home inspections, improving efficiency and accuracy, and what the future looks like for the industry. •         Leadership Insights: Charles shares his unique approach to leading through market changes, emphasizing the importance of adaptability and innovation. He can discuss the critical skills needed to lead a company in a constantly evolving market. •         Resilience in Business: Charles' experience navigating economic downturns offers valuable lessons. He shares strategies for turning challenges into opportunities, maintaining growth during tough times, and the importance of a proactive approach. •         Franchise Growth: Learn how Charles has successfully expanded Pillar To Post's franchise model, fostering a supportive and innovative culture that empowers franchisees to thrive. In Part Two, we play a clip from our popular Great Quotes in Franchising Podcast.

We are meeting with Atomic Wings CEO Zak Omar. Atomic Wings was created in 1989 to share authentic New York-style Buffalo wings. Now, with dozens of restaurants open in the U.S., Atomic Wings is setting its sights on nationwide growth. In addition to its existing locations, Atomic Wings targets New York, New Jersey, Texas, Arizona, and Nevada. The brand is led by owners and brothers Zak and Ray Omar. Atomic Wings offers customers fresh, never frozen, natural, and hormone-free chicken wings hand-tossed in 14 proprietary sauces, a classic menu, a welcoming dining experience, and a commitment to quality. With a passion for authentic Buffalo wings and a dream to share them with the rest of the world, their delicious wings and signature sauces have made us a staple in NYC and beyond. Their fresh, never-frozen, hormone-free wings paired with any of our 14 sauces are guaranteed to blow your mind.  In Part Two, we play a clip from our popular Great Quotes in Franchising podcast. 

Have you ever wanted to open a bar? We have a great show.  We are meeting with Roman Maliszewski, founder of Tapster, the groundbreaking self-serve taproom concept. Their tasting room franchise opportunity eliminates much of the overhead and headaches of a typical bar. It offers entrepreneurs a proven blueprint and ongoing support to deliver a true Tapster experience. Roman's story is much more than just opening a bar. It's a leap from a Princeton graduate to an advertising executive, a world traveler, and a BEERpreneur. His unique journey and industry knowledge have positioned Tapster at the forefront of a self-serve transformation within the bar industry! Here's why Roman & Tapster are newsworthy: ·        From Vendor to Visionary: Roman transitioned from the tech side (Pour My Beer) to build Tapster. ·        Self-Serve Revolution: Tapster capitalizes on staffing shortages and consumer desire for unique experiences. ·        Future of Bars: Roman predicts a rise in craft cocktails on draft alongside a focus on sustainability. ·        Sustainability & Innovation: Tapster prioritizes eco-friendly practices and constantly explores new ways to elevate the customer experience. Roman is a passionate leader with a truly compelling story. He's happy to discuss: -        The impact of self-serve tech on the industry. -        How Tapster fosters a unique customer experience. -        Trends shaping the future of bars, including staffing shortages and sustainability. Learn more by listening to the show.  In part two, we play a clip from our popular Great Quotes in Franchising podcast.   

Do you recall the days when people relied on maps to reach their destinations? Thankfully, we now have GPS technology. This insightful comparison comes from Chad Harrison, Franchise Development Representative at Authority Brands, and Darren Guccione, CEO and co-founder of Keeper Security, Inc. They draw an analogy between GPS technology and maps in the context of franchising.

Great Quotes in Franchising Podcast - Follow the System! - Julie Bennett is the author of the Franchise Times Guide to Selecting, Buying and Owning a Franchise. Julie appeared as a guest on our weekly radio show Franchise Interviews. Her book is a must read for anyone looking to buy a franchise. Listen to the two quotes she references on this podcast.

Meet Franchise Expert Steve Beagleman We found Steve to be a wealth of knowledge.  Some of his tips made our "Great Quotes in Franchising" Podcast.  This is another must listen to show.  Updates Steve Beagelman is a franchise industry veteran, with over 35 years of experience holding various positions from entrepreneur to senior level executive, giving him a unique insight and perspective in growing, operating, and building brands. In 2009, Steve established SMB Franchise Advisors, a franchise consulting company specializing in advising franchise start-ups and existing franchise concepts of ways to drive business growth. Now almost 15 years later, the company has helped over 450 brands launch into franchising. Steve specializes in private equity transactions and in helping SMB clients expand their brands. He also invests in franchise brands across several different industries. Outside of SMB, Steve regularly writes for Forbes as an expert in the franchise industry and has been quoted numerous times in the Wall Street Journal, Franchising World and Franchise Times and recently contributed to  a book, “Franchising Strategies.” Steve sits on several boards in the franchise industry and is a frequent guest speaker at colleges and franchise conferences. 

DTT Surveillance Meets with Franchise Interviews This was one of our first historic shows from the WorldTalkRadio days. If you've ever walked into a local McDonald's, Subway, Burger King or any number of franchises, chances are you have been watched observed and tracked by security cameras and software by DTT. We will meet with Sam Naficy who is the CEO and founder of DTT Surveillance. DTT is the leading provider of video surveillance to 20,000 restaurants across the U.S. including McDonald's, Subway, Burger King, and many more. Through his experience building the leading surveillance provider for the restaurant industry, he has gained expertise into the unique challenges of multiple location owners of franchises. Sam's expertise lies in helping franchisees and small business owners reduce theft and increase profits. For companies with tight profit margins stretched out over multiple locations issues of loss due to theft, shrinkage, worker productivity quickly add up. In addition his companies solutions can reduce insurance and liability costs as well as resolve legal issues.

One of the popular we questions we ask on our weekly radio show is "What advice would you give to an aspiring frantrepreneur looking to by a franchise?" The question of generates some interesting a clever responses. On this podcast, we discuss how franchising is a relationship with Barry Falcon from Shelf Genie.

Want to start a business, but are you lost on where to start? Franchising could be for you! In this model, the basic structure and support for your business is built for you! But choosing the right franchise is CRUCIAL to your success. That's why I invited on to the show for a second, maybe even third, time, long-time friend and respected franchise coach, Kim Daly. Kim delves deep into what makes or breaks a franchise and what opportunities are golden right now in franchising. Listen now and learn how to pick the right, most profitable franchise for you! Passive income is in your future. CLICK HERE to see your number:https://bit.ly/3IN7KRP

Did you know Franchise Interviews started off as a newsletter? Thanks to technology, the hosts at GoogleLM review one of our first newsletter interview with Roy Hibberd.  The interview with franchise expert and attorney Roy Hibberd focuses on crucial advice for prospective franchisees. Hibberd emphasizes the importance of self-reflection to assess whether one is suited for entrepreneurship, noting that owning a franchise requires a 24/7 commitment. He also highlights that franchisees must often wear many hats, as they lack the same support found in corporate environments. Hibberd discusses franchise brokers, noting that while some brokers provide valuable guidance, others may push certain franchises due to commission incentives. He advises thorough research and diligence, encouraging prospective franchisees to speak with both current and former franchisees to gain insights into the system. Additionally, Hibberd stresses the value of the Franchise Disclosure Document (FDD) as a critical tool for making informed decisions. He encourages franchisees to consult franchise experts for deeper evaluations of the systems they are considering. Finally, Hibberd explains that some elements of franchise agreements are negotiable, contrary to popular belief, particularly in smaller or newer franchise systems.

We are meeting with Ryan Vesce, Co-Founder and CEO at Matterhorn Fit. Matterhorn Fit is an anecdotal — yet robust — representation of some ascendant trends in the fitness space: individualized programming, strength training for all demographics, and neurological-based movement patterns. Matterhorn Fit Method is a noninvasive full-body approach to health and wellness. Through their unique process, they identify the root cause of your problems and any other areas hindering your progress. The Matterhorn Method has demonstrated 94% effectiveness for clients within just two weeks and has received acclaim from over 70 professional athletes and Olympians. In Part Two, we play a clip from our Great Quotes in Franchising podcast. 

Presenting an outstanding show featuring David Sauers, the Founder and CEO of Royal Restrooms, a franchise specializing in luxury portable restrooms for outdoor public events. Royal Restrooms is dedicated to leading the industry by offering top-notch products, unparalleled service, and a memorable positive experience for every client and guest. David shares his remarkable story with the audience, sharing insights on navigating life and business pivots, leadership in a stagnant industry, and effective team management. The history of Royal Restrooms traces back to a pivotal moment in 2004, sparked by a porta-potty mishap, leading to a revolutionary solution for outdoor event restroom needs. During a delightful spring day in Savannah, Georgia, David Sauers, Jr., a commercial banker, and his family were enjoying a festival in a community park when the need for a sensible portable restroom alternative arose. Tune in to the show to discover the intriguing turn of events. In part two, we play a clip from our popular Great Quotes in Franchising Podcast. 

Frank Milner, President of Tutor Doctor, and Ollie Rogers, Tutor Doctor Franchisee, will be talking with Marty and Don about the Franchisor/Franchisee relationship. They also will explain the business model of Tutor Doctor, its history and the services it provides to students of all ages throughout North America and abroad. About Tutor Doctor Tutor Doctor was founded in 1999 as an alternative to the "one-to-many" teaching model most extra-curricular learning centers offer by providing a personalized one-on-one, in-home tutoring service to students. The company quickly grew and in 2003 turned to franchising as a way of expanding the company's impact and meeting the vast market demand. Now with offices internationally in Canada, the United States and the United Kingdom, the Tutor Doctor vision is becoming a reality as the lives of students and their families are being positively impacted throughout the world. 

We are meeting with Bob Johnston , CEO of The Melting Pot. Established in 1975, Melting Pot has offered a unique fondue dining experience for over 45 years. As the premier fondue restaurant franchise, Melting Pot has 94 restaurants in 31 U.S. states and Canada. Known for offering a variety of fondue cooking styles and unique entrées, Melting Pot's menu also features cheese fondues, salads, fine wines, spirits, and chocolate fondue desserts. Fondue fans can join Melting Pot's Club Fondue for exclusive promotions, special events, and advance holiday reservation privileges. Melting Pot is an affiliate of Front Burner Brands, a restaurant management company headquartered in Tampa, Florida.  Every Business Has A Story Bob will discuss how America's favorite fondue concept dominates the experimental dining industry with new innovations as it plans nationwide expansion into new markets. CEO is not the first title Johnston has held with the idea – Bob initially started as a dishwasher in high school when his two older brothers opened a location. 

Hi everyone and welcome to a very special edition of Franchise Interviews, where for 17 years we have been asking the frantrepreneur who owns one.  I am your host Marty McDermott and I am the president of Franchise Interviews. We have a great show. Well it seems like yesterday, but it was 17 years ago today that we launched our podcast Franchise Interviews. I will speak like an older man, but our podcast was live-streamed on WorldTalkRadio in the old days. That meant anything could happen, and there was no room for error. Nevertheless, there were many mistakes. Most of them I laugh at today. Here is our very first show with a franchise called PBLoco. I was incredibly nervous. Don was calm and collected and brought a lot of knowledge and humor to the show. We will start off with a clip of an interview I did with Jaimie Jay of Stop Riding the Pine, which was one of my favorite podcasts. To date, Franchise Interviews has conducted over 800 interviews. Thanks everyone for your support and friendship.

We are meeting with John Ramsay, VP of Franchise Sales for Noodles & Company. Since 1995, the mission at Noodles & Company has been to nourish and inspire every team member, guest, and community they serve. All these years later, these core values remain at the heart of everything they do. From their menu to their service to the way they do business, it's their fresh, unexpected, human perspective that sets them apart. They call this Uncommon Goodness. Noodles & Company franchise locations are essential pillars in their communities and give back to the community in the following ways: Mac & Cheese Trade-Up Events Noodles & Company hosts Mac & Cheese Trade-Up events where guests donate a box of Mac & Cheese and trade it in for a free bowl of Wisconsin Mac & Cheese. Noodles & Company donates the traded-in Mac & Cheese boxes to local food banks. School Fundraising Nights Noodles & Company locations host school fundraising nights throughout the year, where schools receive a portion of sales from the night. Participating in Local Cultural Events Noodles & Company franchisees are proud to participate in local cultural events for holidays like Black History Month, Pride, and Hispanic Heritage Month to show the community, team members, and guests that Noodles & Company supports everyone in its community. With more than 450 restaurants in 26 states and over 8,000 team members, we were named one of America's Best Employers for Diversity by Forbes two years in a row. And we have been recognized by the Denver Business Journal as one of the Best Places to Work. We believe these successes are based on our unique and caring culture that makes everyone who walks through our doors feel welcome and appreciated. In part two, we play a clip from our popular Great Quotes in Franchising podcast.

Great Quotes in Franchising Podcast - Marty McDermott, the President of Franchise Interviews on WVOX, Go Brand Yourself - Go Brand Yourself - Marty and John talk about franchising and branding. BrandTalk uses brand management principles and the outstanding personality, professional expertise and salt?of?the earth wisdom of Dr. John Tantillo to provide entertainment, comfort and much needed guidance to entrepreneurs.

We are meeting with David Grossman, the President of Renue, The Deep Cleaning Experts. At Renue, they have deep-cleaned and disinfected thousands of properties across the United States and worldwide since their founding in 1991. Renue's decades of experience and unmatched expertise have helped them become the leading provider of comprehensive deep cleaning services for hotels and resorts and other high-end commercial properties. There's no one like Renue in the deep cleaning industry. In part two, we play a clip from our popular Great Quotes in Franchising podcast. 

We are meeting with Franchise Coach Scott Milas. After 35+ years of experience, Scott has contributed significantly to various senior leadership positions. Scott is a team player and recently utilized his expertise in development to help build a well-known national fast-casual concept. His tenure in franchising has landed him on leadership panels at several franchise conferences. Scott has also earned his certification as a CFE, Certified Franchise Executive. Every Entrepreneur Has A Story – Scott has been an entrepreneur since his teen years when he started small businesses mowing lawns, raking leaves, and shoveling snow. In his early twenties, he began a career with a major news organization as a cameraman for the White House Press Corp. Several years later, Scott could not ignore the calling of his entrepreneurial spirit and left the news industry to pursue a business career. Scott's significant strengths include his listening skills, where he can tune in to his clients' needs and balance that with their interests in a franchise business. He is exceptional at building relationships and earns the trust of his clients he needs to help them succeed. Scott believes, “It's all about my client's best interests, not mine.” Scotty is also the host of a great podcast called "All Things Considered Franchising".  In Part Two, we play a clip from our popular Great Quotes in Franchising podcast with franchise attorney Nancy Lanard.   

One of the shows I strongly recommend listening to if you are an aspiring entrepreneur is Stop Riding the Pine (http://www.StopRidingThePine.com). The show is hosted by the popular Jaime Jay. Jaime is an amazing interviewer and speaks with entrepreneur.

Famous Toastery is a breakfast, brunch, and lunch franchise that encourages its guests, team, and franchise owners to “Be Famous” in their local community by offering “Famously Fresh” meals and a much-needed hub for friends, families, and neighbors to get together in a comfortable atmosphere where “every server is your server.” The brand began in 2005 before evolving into a franchise system in 2013 and growing to over 25 locations today. In 2020 and 2019, Famous Toastery was placed on Restaurant Business' The Future 50, featuring the fastest-growing small chains. Famous Toastery was ranked No. 9 in the Full-Service Restaurants category of Entrepreneur Magazine's Top Food Franchises of 2019 and on Entrepreneur Magazine's Franchise 500 Rankings in 2019 and 2022. In 2018, Famous Toastery received recognition by CNBC as a top franchise to buy, FSR Magazine as one of the Top 14 restaurant chains ready for lift-off, Inc. 5000's list of the fastest growing companies, and Franchise Times' Top 200+ franchise opportunities. We are meeting with Mike Sebazco, President of Famous Toastery. Every Business Has A Story Best friends since they were eight years old, Brian Burchill and Robert Maynard share a passion for good times, good food, and the performing arts. It turns out that's a pretty good combination for the restaurant business. In 2005, they opened their first Toastery in Huntersville, NC, with three more to follow. By 2013, they had turned their big idea into a thriving franchise system. Today, nearly 40 Famous Toasteries have popped up along the East Coast, with more on the way. In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.   

Not long ago, we had a Great Quote in Franchising Podcast called "Date A Little". The podcast suggested the importance of getting to know you mate. Another element that is equally important is getting to know the parents and family members.

One of the shows I strongly recommend listening to if you are an aspiring entrepreneur is Stop Riding the Pine (http://www.StopRidingThePine.com). The show is hosted by the popular Jaime Jay. Jaime is an amazing interviewer and speaks with entrepreneur.

We are meeting with Adam Povlitz, the CEO and President of Anago Cleaning Systems, an internationally franchised commercial cleaning brand with over 30 years of experience. Whether you're a hotel looking for quality common area cleaning or a medical facility needing trustworthy commercial janitorial services, Anago the right choice for your commercial cleaning solutions. What sets Anago apart is their unique 3-tiered business format model, which offers master franchisees expansive territories, seven consistent revenue streams, and the opportunity to offer small business ownership to others. In part two, we play a clip from our Great Quotes in Franchising podcast. 

Today's Great Quote in Franchising comes from Joseph Berger - President of You've Got Maids, Joseph has a unique perspective on the franchise industry as the residential cleaning concept was founded by his parents, Frank and Cynthia Berger.

This week, I was a guest on Scotty Milas' podcast, called “All Things Considered Franchising.” In this interview, Scotty and I discuss the significant changes the franchising industry has gone through. We also talk about the importance of doing research before diving into franchising. All you have to do isclick the link below to listen to the full interview. We will see you next week with another edition of Franchise Interviews. https://www.youtube.com/watch?v=r8IkRdm-1ZM

We are meeting with Dan Doherty, Director of Operations and Vice President of Kelly's Roast Beef. Since Doherty could remember, he has always loved Kelly's Roast Beef. Their buttery roll filled with delicious roast beef, barbecue sauce, mayo, and cheese has been his go-to order since he was a boy. It was in the late 70s that he took his love for the brand and turned it into his summer job. From there, he learned valuable life lessons, such as the importance of a hard work ethic, that he has taken with him to the corporate side of the brand to extend its presence and make Kelly's a household name. Doherty, a Revere Beach native, says that in the brand's early days, Revere Beach was an amusement park, and Kelly's was the town's concession stand. Nobody was making or even thinking about a roast beef sandwich. Kelly's became a hub for Revere Beach and an integral part of the town as now prominent figures such as State Supreme Court Judges, Mayors of Revere, firefighters, police officers, and teachers have all worked at the beloved restaurant that has shaped many into outstanding members of the community. Doherty credits the brand and the hundreds of people he has worked with for over 40 years for his success.  Since 1951, Kelly's Roast Beef has been delighting guests daily with our freshly prepared sandwiches, succulent seafood, crisp salads, fries, onion rings, and our legendary roast beef. With our flagship walk-up window still operating on the shores of Revere Beach, Massachusetts, Kelly's larger, suburban dine-in and drive-thru locations are reminiscent of our 1950s history, featuring carousel horses, colorful fish tanks, Revere Beach murals, and boardwalk nostalgia. Kelly's Roast Beef has been family-owned for over 60 years and operates five casual eateries in eastern Massachusetts. In Part two - Great Quotes in Franchising podcast.   

Today's Great Quote in Franchising comes from Peter Baldine, the President of Moran Industries. Peter discusses some of the several advantages of franchising compared to non-franchise businesses are support and guidance. 

Today's Great Quote in Franchising Comes from Mary Jane Riva, CEO of Pizza Factory. Mary Jane suggests aspiring entrepreneurs need to look under the hood before buying a franchise. Listen to this podcast to find out why. Partial Transcript Well, first, there are a couple of things. And one that as we're going through this journey ourselves from being a franchisee to the franchisor, it's understanding the roles of the franchisor versus the franchisee. That's important; what role are you playing versus the franchisor? And then, when you're looking at brands, the other thing for brands to me is really looking under the hood. Don't just look at all the stuff on the surface; dig down and see what extra charges there, you know, are they marking up stuff, you know, really evaluate a brand to a brand and not just the fluff kind of stuff you see on the top. And it's a lot of due diligence. But you know, ask the questions that will be once you're in there, you know, are they marking up the food product? Are they marking up advertising materials? You know, what are you paying? So, dig down and ask many more questions, and I would talk to many franchisees in the system and see how they feel about the franchisor and the brand itself. I would do a lot of due diligence with franchisees because they're the ones that are going to tell you.

My sister recently told me how she is addicted to Pickleball. She frequently sets her alarm clock at 11:55 PM EST to make reservations at midnight for a Pickleball court. Several months ago, I read a great article by Beth Ewen of Franchise Times on a franchise called Pickleball Kingdom. We are meeting with Ace Rodrigues, Founder & CEO of Pickleball Kingdom, an indoor pickleball facility with a membership model. Pickleball is the fastest-growing sport in America, and Pickleball Kingdom is the leading brand of indoor pickleball facilities. In part two, we will play a clip from our popular Great Quotes in Franchising podcast. 

Last month, we met with Chad Harrison, Franchise Development Representative at Authority Brands, and Michael Hutchins, Franchise Development Manager. Authority Brands is the parent company of several leading home service companies. Over the years, Franchise Interviews has interviewed many of the franchises for Authority Brands. Today we will play clips from several brands we interviewed over the years under the Authority Brands umbrella. They include the following: Screenmobile: Screenmobile provides the best selection of screen-related services and products—right to your door! Monster Tree Service: Monster Tree Service employs professional arborists committed to healthy trees and satisfied customers. Junkluggers - With sustainable disposal services, you can easily discard unwanted junk of all kinds — and feel good about it! ASP - America's Swimming Pool Company provides exceptional pool maintenance, repair, and renovation.

We are meeting with Lucas Clarke, VP of Franchise Development of Ninja Nation. Ninja Nation, is the leading provider of world-class obstacle course arenas and experiences across the country. Each Ninja Nation location offers a variety of obstacles designed to allow participants of all skill levels to get involved, and visitors can look forward to ever-evolving courses and equipment. mission is to provide a fun, safe, and engaging space where everyone can be a hero. Their goal is to create over one million heroes. That's one million kids and adults pushing their minds and bodies to limits they never thought possible. In part two, we play a clip from our Great Quotes in Franchising podcast. 

Last month I posted on LinkedIn a conversation I had with my son titled “What is your favorite burger franchise?” I was surprised how many people enjoyed and responded to the post. It stated the following: Today my son Martin and I went hiking by the Delaware River. It is one of my favorite things to do in Lehigh Valley. My son caught me off guard today and said, “Dad, what is your favorite burger franchise?” I started our podcast Franchise Interviews before he was born. I never realized he took an interest or was paying attention all these years. It turned out to be a long and fun conversation. I never shared with everyone the results of our conversation. One of our favorites we shared in common is Jake's Wayback Burgers. Many years ago, we picked up Jake's Burgers for July 4th. Since that moment, it has kind of become a tradition to pick up Jake's on holidays like Memorial Day, which is four days away and July 4th. Of course, McDonald's was part of the conversation. In honor of Hamburger month, we are going to play our interview with Jake's and play a roundtable discussion on the movie called “The Founder”, the story of Ray Kroc and the McDonald brothers.  Our next hike is scheduled for next week! Perhaps we will continue our conversation on franchising and podcasting. Have a happy Memorial Day weekend!

Did you miss our podcast with Tootl Transport Founder, President Michelle Dacy, and Steve Greenbaum, Board Member and Advisor? I was excited to have this opportunity to interview Michelle and Steve for several reasons. My dad suffered from Parkinson's disease. Getting him from Point A to Point B was complicated towards the end of this disease, so I think Tootl Transport is such an essential service. Next was my opportunity to interview Steve Greenbaum. I have been following Steve's career for a long time, and this was the first time I got to interview Steve. Tootl Transport has a strong advisory board. Besides Steve, other members include Brad Fishman, Debra Vilchis, and Jeff Matthews. As the nation's first special needs non-emergency transportation concept, Tootl is committed to providing individuals with temporary or permanent mobility and cognitive challenges with the reliable and comfortable rides they need. The brand has seen success with its two corporate locations in Milwaukee and Chicago and is looking to open 20 locations in 2023, choosing to focus on streamlining operations in its first year of franchising. Tootl approaches their business, employees, and customers through TREK, which stands for their core values of Trust, Respect, Empathy, and Kindness. With a low-risk, low-investment business model, Tootl is the perfect opportunity for entrepreneurs looking to break into the franchising space while providing a necessary and meaningful service to the underserved members of their community. We play a clip from our popular Great Quotes in Franchising podcast in Part Two.  

According to the History Channel, Cinco de Mayo, is a holiday that celebrates the date of the Mexican army's May 5, 1862, victory over France at the Battle of Puebla during the Franco-Mexican War. Cinco de Mayo is not Mexican Independence Day, a popular misconception. Instead, it commemorates a single battle. The battle lasted from daybreak to early evening, and when the French finally retreated, they had lost nearly 500 soldiers. Cinco de Mayo is widely interpreted as celebrating Mexican culture and heritage in the United States, particularly in areas with substantial Mexican-American populations. We thought a great way to kick in Cinco de Mayo was to play our interviews with the Margaritas Mexican Restaurant franchise opportunity. Over the years, we had two chances to interview Margaritas Mexican Grill. Our first interview was with Bob Hofmeister, President and COO of Margaritas. Next, we will play a clip of our interview with John Pelletier, Founder and CEO of Margaritas. According to the Margaritas website, for over 40 years, Margaritas has built a cult following by staying focused and not chasing trends. Margaritas brings the spirit of Mexico to the U.S. through our scratch-made Mexican food, warm hospitality, celebratory environment, and of course - our world-famous Margaritas! While their decor and technology have changed over the decades - the big idea has always been the same. Deliver great Mexican food, fun, and the world's best Marg!   https://www.history.com/topics/holidays/cinco-de-mayo Introduction Music Music by FreeGroove from Pixabay

According to the History Channel, Cinco de Mayo, is a holiday that celebrates the date of the Mexican army's May 5, 1862, victory over France at the Battle of Puebla during the Franco-Mexican War. Cinco de Mayo is not Mexican Independence Day, a popular misconception. Instead, it commemorates a single battle. The battle lasted from daybreak to early evening, and when the French finally retreated, they had lost nearly 500 soldiers. Cinco de Mayo is widely interpreted as celebrating Mexican culture and heritage in the United States, particularly in areas with substantial Mexican-American populations. We thought a great way to kick in Cinco de Mayo was to play our interviews with the Margaritas Mexican Restaurant franchise opportunity. Over the years, we had two chances to interview Margaritas Mexican Grill. Our first interview was with Bob Hofmeister, President and COO of Margaritas. Next, we will play a clip of our interview with John Pelletier, Founder and CEO of Margaritas. According to the Margaritas website, for over 40 years, Margaritas has built a cult following by staying focused and not chasing trends. Margaritas brings the spirit of Mexico to the U.S. through our scratch-made Mexican food, warm hospitality, celebratory environment, and of course - our world-famous Margaritas! While their decor and technology have changed over the decades - the big idea has always been the same. Deliver great Mexican food, fun, and the world's best Marg!   https://www.history.com/topics/holidays/cinco-de-mayo Introduction Music Music by FreeGroove from Pixabay

We have a great show. We are meeting with Chad Harrison, Franchise Development Representative at Authority Brands, and Michael Hutchins, Franchise Development Manager. Authority Brands is headquartered in Columbia, Maryland, and is the parent company of several leading home service companies. Over the years, Franchise Interviews has interviewed many of the franchises for Authority Brands. The brands include the following: America's Swimming Pool Company, Benjamin Franklin Plumbing, The Cleaning Authority, Color World Painting, DoodyCalls, DRYmedic, Homewatch CareGivers, The Junkluggers, Mister Sparky, Mosquito Squad, Monster Tree Service, One Hour Heating & Air Conditioning, Screenmobile, and STOP Restoration. Combined, these brands have over 1,900 locations throughout the United States and the world.  We will also play a clip from our popular Great Quotes in Franchising podcast in Part Two. 

Darren Guccione gives great advice to those individuals looking to buy a franchise. Darren Guccione is the CEO and co-founder of Keeper Security, Inc. Keeper Security, Inc. is the creator of Keeper, the world?s most downloaded password manager and digital vault.

Today's Great Quote in Franchising comes from Giuseppe Grammatico. Giuseppe is a franchise veteran who simplifies the process of franchising and excels at guiding his candidates to the model that best suits them. His greatest joy is helping people realize the American dream.

We are meeting with Laura Eich, BIGGBY® COFFEE's Chief Purpose Officer, to discuss how the coffee house's unique and innovative approach to employee culture and team health through its LifeLab® Program has poised BIGGBY to succeed in today's challenging labor market. Formerly known as BOOST, LifeLab® is a culture incubator as the company works toward its vision of refined human leadership. As the current labor market continues to be challenging, with as many as 11 million job vacancies in the food service industry, BIGGBY® COFFEE's culture centers around uniting the entire BIGGBY® population, ensuring baristas feel they are part of a healthy team and can see a future with the company. Through the LifeLab® program, a remarkable result has been a strong tenure among baristas. Some franchise owners have built an average barista tenure of 3 years, while some have been with the brand for over 20 years! With a strong company culture and a team dedicated to the mission, the concept offers something unique to employees of all levels. In Part Two, we play a clip from one of our most listened to, "Great Quotes in Franchising" podcasts with Gary Occhiogrosso.  

Today's Great Quote in Franchising podcast comes from franchise expert and veteran Craig Slavin. Craig has 5 decades of experience in all aspects of the franchising. His great quote that pertains to franchising was, "Just because you can afford the airplane doesn't mean you should be the pilot." He eloquently explains how this pertains to buying a franchise.

Marty and Don have suggested Street Smart Franchising is a must read for anyone looking to buy a franchise.  It is now a must listen to interview!  Understand How to Run a Profitable Franchise from “Street Smart Franchising” Author Joe Matthews “Street Smart Franchising” Author Joe Matthews talks about the KASH model of success and the skills you need to have as a franchisee to be profitable.

On this date (2/13/2009), Franchise Interviews met with the Jersey Mike's franchise opportunity. While the brand has grown significantly, Jersey Mike's still makes sub sandwiches the same way they have been since 1956. Here is our original interview from 14 years ago!

We are meeting with Charlie Graves, Chief Executive Officer of Athletic Republic, the pioneers in the sports training industry. Athletic Republic offers state-of-the-art training that unlocks the potential of any athlete, helping them perform at their best. Over the past 30 years, their science-based protocols and specialized equipment have helped more than two million athletes of all ages achieve their goals. The brand takes safety seriously and trains every athlete to perform at the highest level. In Part Two, we play a clip form our Great Quotes in Franchising podcast.