Podcasts about Biggby Coffee

Michigan Business Network

Play Episode Listen Later Mar 18, 2025 71:40

Today's guest is a big deal. He's the CEO of software company Menlo Innovations and the author of two highly recommended books—Joy Inc., and Chief Joy Officer, and he joins us today to share some of the incredible insights he has gained during his impressive career. From his definition of joy at work and how he has built a very unique professional environment and culture at Menlo to the unusual interview experience at Menlo, our conversation is expansive and detailed, giving you the tools you need to adopt some of the same principles in your own leadership journey. Richard shares how he has cultivated an environment where feedback is welcomed, why he has chosen a transparent remuneration structure at Menlo, how he has set this up, and much more. Don't miss this inspiring conversation with today's deeply intentional and revolutionary guest. Thanks for tuning in! Guest Bio:Rich Sheridan is on a mission to end human suffering in technology. As CEO and Co-Founder of Menlo Innovations, he built a workplace driven by collaboration, experimentation, and joy.Once a fear-driven leader who micromanaged every detail, he discovered that joy at work isn't a luxury—it's a necessity. With a background in software and engineering (U-M BS '80, MS '82), his true passion is process, teamwork, and organizational design.Through his books, Joy, Inc. and Chief Joy Officer, Sheridan shares Menlo's story to help others create intentional cultures of joy. Because when joy leads, success follows.Key Points From This Episode: [00:00] Welcome and introduction to this episode and a catch up with your hosts.[06:40] Richard Sheridan from Menlo Innovations.[10:31] What Menlo Innovations does.[15:05] Richard's definition of bringing joy into work and how he measures it. [24:59] Why the work environment that he has built at Menlo would not be suited to everyone.[28:24] How Menlo approaches interviews differently.[34:47] The rewarding, promotion, and progress process at Menlo.[42:25] A story of how Richard realized that Menlo has excellent gender equity.[47:07] Navigating hesitation around salary transparency.[54:20] Why Richard is not transparent about his own compensation.[47:07] Managing the feedback process and making it easy for others to communicate how they feel.[01:03:58] How to book a tour at Menlo. Quotes: “We launched Menlo in June of 2001 with a crazy mission: we wanted to end human suffering in the world as it relates to technology. We've been doing that now for almost 24 years. It worked!” — @menloprez [0:09:33] “I don't think unjoyful people can make joyful results.” — @menloprez [0:16:44] “We have an interview process where we're actually trying to weed you in, not weed you out.” — @menloprez [0:31:06] “Humans are incredibly adaptable when they are given clear expectations.” — @menloprez [0:33:21]RESOURCES: [01:03:58]Menlo Innovations Tours and Workshops FOLLOW: Follow Richard Sheridan:LinkedInXMenlo InnovationsJoy, Inc.Chief Joy Officer FOLLOW:Follow Laura Eich:LinkedInFacebookInstagram Follow Mike McFall:WebsiteLinkedInFacebookXInstagram Follow BIGGBY® COFFEE & LifeLabTM:WebsiteFacebookXInstagramLinkedInAbout LifeLabTM ABOUT LOVE IN LEADERSHIP:At the Life You Love LaboratoryTM and BIGGBY® COFFEE, we're out to prove that financial success and healthy workplace culture aren't two separate goals. BIGGBY® COFFEE's own cultural transformation is proof that not only is it possible to have a successful company where people aren't miserable at work, but that the happier your people are, the more your business will grow. Each week, join host Laura Eich, Chief Purpose Officer at BIGGBY® COFFEE, and her co-host and BIGGBY® COFFEE co-CEO Mike McFall as they're joined by guests from around the world to learn how they are fostering a culture of love and growth in the world's most innovative and people-centric companies. Get inspired. Get real. Get ready to transform workplace culture in America with us. This is the Love in Leadership podcast.Learn more at: loveinleadershippodcast.com ABOUT THE HOSTS:Mike McFall began his journey with BIGGBY® COFFEE as a minimum-wage barista at the original store in East Lansing in 1996. Over the span of 23 years, alongside business partner Bob Fish, he has helped create one of the great specialty coffee brands in America. Today Mike is co-CEO with Bob, and BIGGBY® COFFEE has over 250 stores open throughout the Midwest that sell tens of thousands of cups of coffee each day. But more importantly to Mike and BIGGBY® COFFEE, the company is a profoundly people-first organization.Mike is also the author of Grind, a book which focuses on early-stage businesses and how to establish positive cash flow. Laura Eich is BIGGBY® COFFEE's Chief People Officer, having worked in a variety of roles at BIGGBY® COFFEE for the last 11+ years. She helped launch BOOST, the department at BIGGBY® COFFEE which ultimately became LifeLabTM — BIGGBY® COFFEE's in-house culture cultivation team designed to help people be the best versions of themselves and help companies support them along the way. In her role, Laura helps people build lives that they love through the process of building profitable businesses and robust, growth-filled careers.

Michigan Business Beat | Ed Buison, Livonia's BIGGBY COFFEE Celebrates 10 Years

Play Episode Listen Later Jan 14, 2025 7:55

Jeffrey Mosher welcomes Ed Buison , Owner, BIGGBY COFFEEs around Livonia, Michigan. Livonia's BIGGBY COFFEE Celebrates 10 Years; Owner Awarded For Community Impact For their conversation several questions were covered: Welcome Ed, remind the Michigan business community about the overall Biggby story? Please share a quick recap of your business career and then what got you into the Biggby franchise? So, you're celebrating an anniversary at your coffee shop' (s 10th anniversary)? You've been recognized by his employees and community members with the 2024 Purpose Award for the impact he has had on his community over the past decade. As a franchisee you have more than the one shop tell us about that? Anything else our listeners should know.? About The BIGGBY® COFFEE Franchise BIGGBY® COFFEE, based in East Lansing, Mich., was started with a single store on March 15, 1995. One year later, and on the cusp of opening a second location, Bob Fish and Michael McFall, on a handshake and $4,000, decided to franchise the concept. The brand's cultural values of Make Friends, Have Fun, B Yourself and Share Great Coffee help coffee-lovers and the coffee-curious alike benefit from a less pretentious and fun approach to the standard gourmet cafe paradigm. Besides connoisseur-worthy drinks with names like Teddy Bear® and Caramel Marvel®, BIGGBY® COFFEE baristas provide a unique experience focused on brightening their customers' day and supporting them in building a life they love. The “Big ‘B'” on the orange background caught on, and today BIGGBY® COFFEE has 400+ cafes across many states, including Virginia, Michigan, Ohio, Indiana, Illinois, Idaho, Georgia, North Carolina, South Carolina, Wisconsin, Tennessee, Kentucky and Florida. Before opening his BIGGBY COFFEE, Buison worked in the automotive IT industry for 10 years. He eventually left that job to start his own home healthcare business with his wife, Eileen, from scratch. Although they found success with that, they wanted to diversify their portfolio. Now, they have four BIGGBY COFFEE locations and another 3-4 in the works throughout Oakland County. Buison grew up in Livonia and wanted his first store to be there, as it was such a pivotal place for him, and to give back to the community that shaped him. He is actively involved in local organizations, including the Chamber of Commerce and the Human Relations Commission. During COVID, while many businesses struggled, they were able to stay afloat by the relationships they already had invested in throughout the neighborhood, and in return, the neighborhood supported them during this difficult time. Through this support, Buison was even able to relocate just down the road to offer his customers a drive-thru experience. » Visit MBN website: www.michiganbusinessnetwork.com/ » Watch MBN's YouTube: www.youtube.com/@MichiganbusinessnetworkMBN » Like MBN: www.facebook.com/mibiznetwork » Follow MBN: twitter.com/MIBizNetwork/ » MBN Instagram: www.instagram.com/mibiznetwork/

The Balancing Act of Leadership

Play Episode Listen Later Jan 7, 2025 52:03

Leadership isn't a static role. It's a balancing act. In this heartfelt season finale of Love in Leadership, Laura and Mike reflect on the highs and challenges of leadership, personal growth, and building meaningful connections in business and life. From stories of transformative company retreats to candid reflections on maintaining work-life balance, this episode dives deep into the evolving roles leaders must play to keep organizations thriving. Whether you're leading a team, navigating a personal leadership journey, or simply seeking insight into workplace culture, this episode offers valuable takeaways to carry into the new year and beyond. Be sure to tune in for an inspiring discussion on vision, trust, and the importance of authentic relationships in leadership! Key Points From This Episode: [0:03:58] Reflections on the growth and evolution of the podcast.[0:06:20] Finding fulfillment and inspiration through leadership conversations.[0:07:57] How the LoveJoy leadership retreat property brought a long-time personal and professional dream to life for Mike.[0:13:07] Laura's reflections on balance and stepping into an expanded leadership role.[0:15:37] Personal and professional highs and lows (or challenges) from the past year.[0:21:27] Why success is about so much more than being in the right place at the right time.[0:24:07] The significance of a frog and Mike's hopes and aspirations for 2025.[0:31:22] What it means to be the leader your organization needs right now and build trust through personal connections.[0:35:38] Laura's dreams for the high-performance “engine” at BIGGBY and LifeLab in 2025.[0:38:48] The importance of improving connections between teams and leadership structures.[0:41:18] How trust, communication, and genuine relationships drive effective leadership.[0:48:36] Looking ahead to Season 3 of Love in Leadership! Quotes: “It's about finding something you're passionate about, understanding where your talents collide with that passion, [and] finding ways to grow and improve and move forward. That can happen to anybody.” — Laura Eich [0:21:31] “You need to be the leader your organization needs you to be today, tomorrow, this week, this month.” — @mikejmcfall [0:32:53] “We have – brilliant minds that have eyes on what we need them to have eyes on, solutions in mind for how to solve things, and because of – poorly-formed connections or not connecting to the right place, – it gets lost in a game of translation or telephone.” — Laura Eich [0:40:07] “If you really, truly can build a relationship with somebody, even if you've got different views on the world, – you can learn from them. And that's the point.” — @mikejmcfall [0:48:10]RESOURCES: [31:30]Entrepreneurial Operating System (EOS)[32:46] Grow by Mike McFall[44:57] Creating An Ecosystem feat. Tara Millburn[51:40] Email us with your feedback and suggestions for future guests! FOLLOW:Follow Laura Eich:LinkedInFacebookInstagram Follow Mike McFall:WebsiteLinkedInFacebookXInstagram Follow BIGGBY® COFFEE & LifeLabTM:WebsiteFacebookXInstagramLinkedInAbout LifeLabTM ABOUT LOVE IN LEADERSHIP:At the Life You Love LaboratoryTM and BIGGBY® COFFEE, we're out to prove that financial success and healthy workplace culture aren't two separate goals. BIGGBY® COFFEE's own cultural transformation is proof that not only is it possible to have a successful company where people aren't miserable at work, but that the happier your people are, the more your business will grow. Each week, join host Laura Eich, Chief Purpose Officer at BIGGBY® COFFEE, and her co-host and BIGGBY® COFFEE co-CEO Mike McFall as they're joined by guests from around the world to learn how they are fostering a culture of love and growth in the world's most innovative and people-centric companies. Get inspired. Get real. Get ready to transform workplace culture in America with us. This is the Love in Leadership podcast.Learn more at: loveinleadershippodcast.com ABOUT THE HOSTS:Mike McFall began his journey with BIGGBY® COFFEE as a minimum-wage barista at the original store in East Lansing in 1996. Over the span of 23 years, alongside business partner Bob Fish, he has helped create one of the great specialty coffee brands in America. Today Mike is co-CEO with Bob, and BIGGBY® COFFEE has over 250 stores open throughout the Midwest that sell tens of thousands of cups of coffee each day. But more importantly to Mike and BIGGBY® COFFEE, the company is a profoundly people-first organization.Mike is also the author of Grind, a book which focuses on early-stage businesses and how to establish positive cash flow. Laura Eich is BIGGBY® COFFEE's Chief People Officer, having worked in a variety of roles at BIGGBY® COFFEE for the last 11+ years. She helped launch BOOST, the department at BIGGBY® COFFEE which ultimately became LifeLabTM — BIGGBY® COFFEE's in-house culture cultivation team designed to help people be the best versions of themselves and help companies support them along the way. In her role, Laura helps people build lives that they love through the process of building profitable businesses and robust, growth-filled careers.

Passion, Purpose, and Quality of Life feat. Meghan French Dunbar

Play Episode Listen Later Dec 24, 2024 73:27

The landscape of the business world is changing for the better and to help people prioritize family, personal life, and passion. Not only do these changes make for better employees, but they also improve the overall quality of their lives. Today's guest is an incredible entrepreneur whose mission is to help other business leaders lead with purpose! Meghan French Dunbar joins us today to discuss her impressive career, the book she's just written, self-care, and so much more! Join us as we delve into the power of women in the workplace, even touching on the often feared ‘P' word (patriarchy), and discuss what men can learn from female leaders in business. We go on to talk about how workplace culture is evolving with younger generations before Meghan shares her suggestions for helping people be more vulnerable in group networking settings. Meghan even tells us what to expect from her in the near future. Finally, our guest tells us where to find her online. To hear all this and even be reminded of the power and importance of listening, be sure to tune in now!Guest Bio:Meghan French Dunbar is a purpose-driven business leader and the founder of Conscious Company Magazine. She launched the magazine in 2015 with the mission of highlighting businesses that make a positive impact. After navigating the challenges of entrepreneurship, including burnout, she sold the company in 2017 and served as CEO until 2020. Meghan now leads Tide Turn Labs (formerly Women Led), a community for purpose-driven business leaders, co-founded Stakeholder Business, and has written her first book, This Isn't Working, set for release in August 2025.Key Points From This Episode: [00:19] A quick catch-up with Mike and Laura and what their holiday plans are.[09:15] Welcoming Meghan French Dunbar to the show and a bit about what she does. [11:14] Meghan tells us about what led her to start her business magazine. [15:35] A breakdown of her book and what inspired her to write it. [21:09] How Meghan takes care of herself in between creating her work. [29:21] What women bring to leadership, how men can learn from them, and the dangers of patriarchy. [42:01] How the landscape of workplace culture is evolving with younger generations. [46:36] Where to pre-order Meghan's book and what's next for her career. [51:02] Meghan shares some suggestions for helping people open up at group networking events. [59:33] Where listeners can interact with Meghan online. [01:02:52] Some key takeaways from today's conversation. Quotes: “We feel like we don't have permission in society to, like, take time off and be with our families and like, do these sorts of things, and sometimes, when one person does them, then someone else feels like it's okay to do them.” — Meghan French Dunbar [0:26:09] “[Women] have to learn how to express all of the traits that men have been brought up to express. So, we learn how to. – We speak masculine traits and feminine traits, which in reality is just human traits – that we all should have learned how to express in the beginning.” — Meghan French Dunbar [0:32:29] “The number one predictor of longevity in human life is social connections, meaningful, deep, rich social connections.” — Meghan French Dunbar [0:52:24]RESOURCES: [12:42] Conscious Company Media on LinkedIn[46:37]Preorder This Isn't Working[47:18] Tide Turn Labs[52:21] Harvard Longitudinal Study[57:20] Susan Griffin-Black on LinkedIn[59:41] Stakeholder Business FOLLOW: Follow Meghan French Dunbar:WebsiteLinkedInInstagram FOLLOW:Follow Laura Eich:LinkedInFacebookInstagram Follow Mike McFall:WebsiteLinkedInFacebookXInstagram Follow BIGGBY® COFFEE & LifeLabTM:WebsiteFacebookXInstagramLinkedInAbout LifeLabTM ABOUT LOVE IN LEADERSHIP:At the Life You Love LaboratoryTM and BIGGBY® COFFEE, we're out to prove that financial success and healthy workplace culture aren't two separate goals. BIGGBY® COFFEE's own cultural transformation is proof that not only is it possible to have a successful company where people aren't miserable at work, but that the happier your people are, the more your business will grow. Each week, join host Laura Eich, Chief Purpose Officer at BIGGBY® COFFEE, and her co-host and BIGGBY® COFFEE co-CEO Mike McFall as they're joined by guests from around the world to learn how they are fostering a culture of love and growth in the world's most innovative and people-centric companies. Get inspired. Get real. Get ready to transform workplace culture in America with us. This is the Love in Leadership podcast.Learn more at: loveinleadershippodcast.com ABOUT THE HOSTS:Mike McFall began his journey with BIGGBY® COFFEE as a minimum-wage barista at the original store in East Lansing in 1996. Over the span of 23 years, alongside business partner Bob Fish, he has helped create one of the great specialty coffee brands in America. Today Mike is co-CEO with Bob, and BIGGBY® COFFEE has over 250 stores open throughout the Midwest that sell tens of thousands of cups of coffee each day. But more importantly to Mike and BIGGBY® COFFEE, the company is a profoundly people-first organization.Mike is also the author of Grind, a book which focuses on early-stage businesses and how to establish positive cash flow. Laura Eich is BIGGBY® COFFEE's Chief People Officer, having worked in a variety of roles at BIGGBY® COFFEE for the last 11+ years. She helped launch BOOST, the department at BIGGBY® COFFEE which ultimately became LifeLabTM — BIGGBY® COFFEE's in-house culture cultivation team designed to help people be the best versions of themselves and help companies support them along the way. In her role, Laura helps people build lives that they love through the process of building profitable businesses and robust, growth-filled careers.

EP 1255 Bob and Michelle Fish - The Future of Coffee - The Daily Coffee Pro Podcast by Map It Forward

Play Episode Listen Later Dec 20, 2024 37:27

Join our Mailing List - https://www.mapitforward.coffee/mailinglistJan 2025 Mastermind Groups have opened up for registration: https://mapitforward.coffee/groupcoachingIntroduction to Regenerative Coffee Farming is now Available On-Demand at https://mapitforward.coffee/workshops for as little as $10. Why not grab a gift card for your team, suppliers or favorite coffee human••••••••••••••••••••••••••••••••Welcome to the 5th episode of a five-part series on The Daily Coffee Pro by the Map It Forward Podcast, hosted by Lee Safar.Our guests in this series are Bob and Michelle Fish from Biggby Coffee and One Bigg Island In Space. With 400+ franchises in 12 states across the United States and 100 more already signed, Biggby is exceeding growth expectations that appear to be unaffected by the current challenges facing most businesses related to price and supply.The 5 episodes of this series are:1. What Is The Black Curtain of Coffee? - https://youtu.be/PbcDAd3BcJ02. Why The Black Curtain of Coffee Exists - https://youtu.be/Yir70xf053U3. Who Benefits From The Black Curtain of Coffee? - https://youtu.be/V544FTKyaREE4. Consequences of The Black Curtain of Coffee - https://youtu.be/LHtHkTOTzIA5. The Future of Coffee - https://youtu.be/bWu2eEFISygIn this episode of The Daily Coffee Pro by Map It Forward, host Lee Safar discusses a transformative coffee farming initiative in Mozambique led by American philanthropist Greg Carr. Carr's partnership with the Mozambican government focuses on economic development and environmental restoration by using coffee farming to reforest Gorongosa Mountain. The episode also highlights the Introduction to Regenerative Coffee Farming Workshops, now available in multiple languages, teaching sustainable coffee farming techniques. Lee, along with guests Bob and Michelle, dive into the interdependency of coffee production and climate change, urging a shift towards regenerative agriculture. Tune in for an insightful discussion on the challenges, successes, and future outlook of sustainable coffee farming.00:00 Introduction to Greg Carr's Philanthropy01:09 Exciting News: Regenerative Coffee Farming Workshops02:30 Final Episode Announcement03:37 Discussion on Coffee Industry Challenges and Future06:25 Gorongosa Partnership and Coffee's Role in Climate Change12:07 Consumer Education and Coffee's Impact22:28 Biggby Coffee's Mission and Future Predictions33:25 Conclusion and Final Thoughts Connect with Bob and Michelle here:https://www.onebiggislandinspace.com/https://www.biggby.com/https://www.youtube.com/channel/UClWNU4DXZ9fA6u96Yf-4o_g••••••••••••••••••••••••••••••••Support this podcast by supporting our Patreon:https://bit.ly/MIFPatreon••••••••••••••••••••••••••••••••The Daily Coffee Pro by Map It Forward Podcast Host: Lee Safarhttps://www.mapitforward.coffeehttps://www.instagram.com/mapitforward.coffeehttps://www.instagram.com/leesafar••••••••••••••••••••••••••••••••

united states american time future mission coffee fish consequences conclusion carr mozambique mastermind groups mailing list mozambican consumer education biggby coffee greg carr biggby lee safar map it forward

EP 710 Bob and Michelle Fish - The Future of Coffee - The Daily Coffee Pro Podcast by Map It Forward

Play Episode Listen Later Dec 20, 2024 37:27

Join our Mailing List - https://www.mapitforward.coffee/mailinglistJan 2025 Mastermind Groups have opened up for registration: https://mapitforward.coffee/groupcoachingIntroduction to Regenerative Coffee Farming is now Available On-Demand at https://mapitforward.coffee/workshops for as little as $10. Why not grab a gift card for your team, suppliers or favorite coffee human••••••••••••••••••••••••••••••••Welcome to the 5th episode of a five-part series on The Daily Coffee Pro by the Map It Forward Podcast, hosted by Lee Safar.Our guests in this series are Bob and Michelle Fish from Biggby Coffee and One Bigg Island In Space. With 400+ franchises in 12 states across the United States and 100 more already signed, Biggby is exceeding growth expectations that appear to be unaffected by the current challenges facing most businesses related to price and supply.The 5 episodes of this series are:1. What Is The Black Curtain of Coffee? - https://youtu.be/PbcDAd3BcJ02. Why The Black Curtain of Coffee Exists - https://youtu.be/Yir70xf053U3. Who Benefits From The Black Curtain of Coffee? - https://youtu.be/V544FTKyaREE4. Consequences of The Black Curtain of Coffee - https://youtu.be/LHtHkTOTzIA5. The Future of Coffee - https://youtu.be/bWu2eEFISygIn this episode of The Daily Coffee Pro by Map It Forward, host Lee Safar discusses a transformative coffee farming initiative in Mozambique led by American philanthropist Greg Carr. Carr's partnership with the Mozambican government focuses on economic development and environmental restoration by using coffee farming to reforest Gorongosa Mountain. The episode also highlights the Introduction to Regenerative Coffee Farming Workshops, now available in multiple languages, teaching sustainable coffee farming techniques. Lee, along with guests Bob and Michelle, dive into the interdependency of coffee production and climate change, urging a shift towards regenerative agriculture. Tune in for an insightful discussion on the challenges, successes, and future outlook of sustainable coffee farming.00:00 Introduction to Greg Carr's Philanthropy01:09 Exciting News: Regenerative Coffee Farming Workshops02:30 Final Episode Announcement03:37 Discussion on Coffee Industry Challenges and Future06:25 Gorongosa Partnership and Coffee's Role in Climate Change12:07 Consumer Education and Coffee's Impact22:28 Biggby Coffee's Mission and Future Predictions33:25 Conclusion and Final Thoughts Connect with Bob and Michelle here:https://www.onebiggislandinspace.com/https://www.biggby.com/https://www.youtube.com/channel/UClWNU4DXZ9fA6u96Yf-4o_g••••••••••••••••••••••••••••••••Support this podcast by supporting our Patreon:https://bit.ly/MIFPatreon••••••••••••••••••••••••••••••••The Daily Coffee Pro by Map It Forward Podcast Host: Lee Safarhttps://www.mapitforward.coffeehttps://www.instagram.com/mapitforward.coffeehttps://www.instagram.com/leesafar••••••••••••••••••••••••••••••••

united states american time future mission coffee fish consequences conclusion carr mozambique mastermind groups mailing list mozambican consumer education biggby coffee greg carr biggby lee safar map it forward

EP 1254 Bob and Michelle Fish - Consequences of The Black Curtain of Coffee - The Daily Coffee Pro Podcast by Map It Forward

Play Episode Listen Later Dec 19, 2024 26:04

Join our Mailing List - https://www.mapitforward.coffee/mailinglistJan 2025 Mastermind Groups have opened up for registration: https://mapitforward.coffee/groupcoachingIntroduction to Regenerative Coffee Farming is now Available On-Demand at https://mapitforward.coffee/workshops for as little as $10. Why not grab a gift card for your team, suppliers or favorite coffee human••••••••••••••••••••••••••••••••Welcome to the 4th episode of a five-part series on The Daily Coffee Pro by the Map It Forward Podcast, hosted by Lee Safar.Our guests in this series are Bob and Michelle Fish from Biggby Coffee and One Bigg Island In Space. With 400+ franchises in 12 states across the United States and 100 more already signed, Biggby is exceeding growth expectations that appear to be unaffected by the current challenges facing most businesses related to price and supply.The 5 episodes of this series are:1. What Is The Black Curtain of Coffee? - https://youtu.be/PbcDAd3BcJ02. Why The Black Curtain of Coffee Exists - https://youtu.be/Yir70xf053U3. Who Benefits From The Black Curtain of Coffee? - https://youtu.be/V544FTKyaREE4. Consequences of The Black Curtain of Coffee - https://youtu.be/LHtHkTOTzIA5. The Future of Coffee - https://youtu.be/bWu2eEFISygJoin Lee Safar on The Daily Coffee Pro by Map It Forward, featuring Bob and Michelle Fish from Bigby Coffee. Discover the impact of climate change on coffee production, regenerative coffee farming workshops, and the industry's future. Delve into discussions on climate change consequences, market dynamics, and the importance of sustainable farming practices. Watch now and learn how to contribute to a sustainable coffee future!00:00 Introduction: The Hidden Forces Behind Coffee Prices00:18 Exciting News: On-Demand Regenerative Coffee Farming Workshops01:39 Behind the Black Curtain of Coffee with Bob and Michelle Fish02:41 The Impact of Climate Change on Coffee Production05:33 The Consequences of Coffee Market Speculation13:06 The Urgency of Regenerative Agriculture17:01 The Dark History of Chemical Fertilizers21:05 Marketing's Role in Shaping Consumer Behavior23:10 Building a Sustainable Coffee Business25:21 Looking Ahead: The Future of the Coffee Industry25:43 Conclusion: Support and Stay Tuned Connect with Bob and Michelle here:https://www.onebiggislandinspace.com/https://www.biggby.com/https://www.youtube.com/channel/UClWNU4DXZ9fA6u96Yf-4o_g••••••••••••••••••••••••••••••••Support this podcast by supporting our Patreon:https://bit.ly/MIFPatreon••••••••••••••••••••••••••••••••The Daily Coffee Pro by Map It Forward Podcast Host: Lee Safarhttps://www.mapitforward.coffeehttps://www.instagram.com/mapitforward.coffeehttps://www.instagram.com/leesafar••••••••••••••••••••••••••••••••

united states time black marketing discover future building coffee impact fish climate change consequences delve urgency curtain mastermind groups mailing list dark history biggby coffee biggby lee safar map it forward

EP 709 Bob and Michelle Fish - Consequences of The Black Curtain of Coffee - The Daily Coffee Pro Podcast by Map It Forward

Play Episode Listen Later Dec 19, 2024 26:04

Join our Mailing List - https://www.mapitforward.coffee/mailinglistJan 2025 Mastermind Groups have opened up for registration: https://mapitforward.coffee/groupcoachingIntroduction to Regenerative Coffee Farming is now Available On-Demand at https://mapitforward.coffee/workshops for as little as $10. Why not grab a gift card for your team, suppliers or favorite coffee human••••••••••••••••••••••••••••••••Welcome to the 4th episode of a five-part series on The Daily Coffee Pro by the Map It Forward Podcast, hosted by Lee Safar.Our guests in this series are Bob and Michelle Fish from Biggby Coffee and One Bigg Island In Space. With 400+ franchises in 12 states across the United States and 100 more already signed, Biggby is exceeding growth expectations that appear to be unaffected by the current challenges facing most businesses related to price and supply.The 5 episodes of this series are:1. What Is The Black Curtain of Coffee? - https://youtu.be/PbcDAd3BcJ02. Why The Black Curtain of Coffee Exists - https://youtu.be/Yir70xf053U3. Who Benefits From The Black Curtain of Coffee? - https://youtu.be/V544FTKyaREE4. Consequences of The Black Curtain of Coffee - https://youtu.be/LHtHkTOTzIA5. The Future of Coffee - https://youtu.be/bWu2eEFISygJoin Lee Safar on The Daily Coffee Pro by Map It Forward, featuring Bob and Michelle Fish from Bigby Coffee. Discover the impact of climate change on coffee production, regenerative coffee farming workshops, and the industry's future. Delve into discussions on climate change consequences, market dynamics, and the importance of sustainable farming practices. Watch now and learn how to contribute to a sustainable coffee future!00:00 Introduction: The Hidden Forces Behind Coffee Prices00:18 Exciting News: On-Demand Regenerative Coffee Farming Workshops01:39 Behind the Black Curtain of Coffee with Bob and Michelle Fish02:41 The Impact of Climate Change on Coffee Production05:33 The Consequences of Coffee Market Speculation13:06 The Urgency of Regenerative Agriculture17:01 The Dark History of Chemical Fertilizers21:05 Marketing's Role in Shaping Consumer Behavior23:10 Building a Sustainable Coffee Business25:21 Looking Ahead: The Future of the Coffee Industry25:43 Conclusion: Support and Stay TunedConnect with Bob and Michelle here:https://www.onebiggislandinspace.com/https://www.biggby.com/https://www.youtube.com/channel/UClWNU4DXZ9fA6u96Yf-4o_g••••••••••••••••••••••••••••••••Support this podcast by supporting our Patreon:https://bit.ly/MIFPatreon••••••••••••••••••••••••••••••••The Daily Coffee Pro by Map It Forward Podcast Host: Lee Safarhttps://www.mapitforward.coffeehttps://www.instagram.com/mapitforward.coffeehttps://www.instagram.com/leesafar••••••••••••••••••••••••••••••••

united states time black marketing discover future building coffee impact fish climate change consequences delve urgency curtain mastermind groups mailing list dark history biggby coffee biggby lee safar map it forward

EP 1253 Bob and Michelle Fish - Who Benefits From The Black Curtain of Coffee? - The Daily Coffee Pro Podcast by Map It Forward

Play Episode Listen Later Dec 18, 2024 32:07

Join our Mailing List - https://www.mapitforward.coffee/mailinglistJan 2025 Mastermind Groups have opened up for registration: https://mapitforward.coffee/groupcoachingIntroduction to Regenerative Coffee Farming is now Available On-Demand at https://mapitforward.coffee/workshops for as little as $10. Why not grab a gift card for your team, suppliers or favorite coffee human••••••••••••••••••••••••••••••••Welcome to the 3rd episode of a five-part series on The Daily Coffee Pro by the Map It Forward Podcast, hosted by Lee Safar.Our guests in this series are Bob and Michelle Fish from Biggby Coffee and One Bigg Island In Space. With 400+ franchises in 12 states across the United States and 100 more already signed, Biggby is exceeding growth expectations that appear to be unaffected by the current challenges facing most businesses related to price and supply.The 5 episodes of this series are:1. What Is The Black Curtain of Coffee? - https://youtu.be/PbcDAd3BcJ02. Why The Black Curtain of Coffee Exists - https://youtu.be/Yir70xf053U3. Who Benefits From The Black Curtain of Coffee? - https://youtu.be/V544FTKyaREE4. Consequences of The Black Curtain of Coffee - https://youtu.be/LHtHkTOTzIA5. The Future of Coffee - https://youtu.be/bWu2eEFISygIn this revealing episode of The Daily Coffee Pro by Map It Forward, host Lee Safar delves into the coffee industry's hidden truths with guests from Biggby Coffee. The conversation highlights the vast profits of multinationals like Starbucks and the exploitative mechanisms behind the industry's success. Topics include the impact of barista competitions, the role of multinational corporations, and the systemic issues perpetuating the industry's darker side. The episode also offers hope through stories of resilient coffee producers and discusses the potential for conscious capitalism to create sustainable change in the industry. Join us for a deep dive into the complexities of the coffee world and discover how we can all contribute to a better future.00:00 Introduction to Coffee Industry Profits00:59 Map It Forward Mastermind Groups Announcement02:17 Welcome to the Daily Coffee Pro03:54 The Dark Side of the Coffee Industry05:46 Barista Competitions and Mental Health08:12 Economic Exploitation in Coffee18:52 The Role of Capitalism in Coffee27:35 Hope and Positive Change in Coffee31:33 Conclusion and Next Episode Preview Connect with Bob and Michelle here:https://www.onebiggislandinspace.com/https://www.biggby.com/https://www.youtube.com/channel/UClWNU4DXZ9fA6u96Yf-4o_g••••••••••••••••••••••••••••••••Support this podcast by supporting our Patreon:https://bit.ly/MIFPatreon••••••••••••••••••••••••••••••••The Daily Coffee Pro by Map It Forward Podcast Host: Lee Safarhttps://www.mapitforward.coffeehttps://www.instagram.com/mapitforward.coffeehttps://www.instagram.com/leesafar••••••••••••••••••••••••••••••••

united states time black future benefits coffee fish starbucks consequences conclusion dark side capitalism curtain positive change mastermind groups mailing list biggby coffee biggby lee safar map it forward

EP 708 Bob and Michelle Fish - Who Benefits From The Black Curtain of Coffee? - The Daily Coffee Pro Podcast by Map It Forward

Play Episode Listen Later Dec 18, 2024 32:07

Join our Mailing List - https://www.mapitforward.coffee/mailinglistJan 2025 Mastermind Groups have opened up for registration: https://mapitforward.coffee/groupcoachingIntroduction to Regenerative Coffee Farming is now Available On-Demand at https://mapitforward.coffee/workshops for as little as $10. Why not grab a gift card for your team, suppliers or favorite coffee human••••••••••••••••••••••••••••••••Welcome to the 3rd episode of a five-part series on The Daily Coffee Pro by the Map It Forward Podcast, hosted by Lee Safar.Our guests in this series are Bob and Michelle Fish from Biggby Coffee and One Bigg Island In Space. With 400+ franchises in 12 states across the United States and 100 more already signed, Biggby is exceeding growth expectations that appear to be unaffected by the current challenges facing most businesses related to price and supply.The 5 episodes of this series are:1. What Is The Black Curtain of Coffee? - https://youtu.be/PbcDAd3BcJ02. Why The Black Curtain of Coffee Exists - https://youtu.be/Yir70xf053U3. Who Benefits From The Black Curtain of Coffee? - https://youtu.be/V544FTKyaREE4. Consequences of The Black Curtain of Coffee - https://youtu.be/LHtHkTOTzIA5. The Future of Coffee - https://youtu.be/bWu2eEFISygIn this revealing episode of The Daily Coffee Pro by Map It Forward, host Lee Safar delves into the coffee industry's hidden truths with guests from Biggby Coffee. The conversation highlights the vast profits of multinationals like Starbucks and the exploitative mechanisms behind the industry's success. Topics include the impact of barista competitions, the role of multinational corporations, and the systemic issues perpetuating the industry's darker side. The episode also offers hope through stories of resilient coffee producers and discusses the potential for conscious capitalism to create sustainable change in the industry. Join us for a deep dive into the complexities of the coffee world and discover how we can all contribute to a better future.00:00 Introduction to Coffee Industry Profits00:59 Map It Forward Mastermind Groups Announcement02:17 Welcome to the Daily Coffee Pro03:54 The Dark Side of the Coffee Industry05:46 Barista Competitions and Mental Health08:12 Economic Exploitation in Coffee18:52 The Role of Capitalism in Coffee27:35 Hope and Positive Change in Coffee31:33 Conclusion and Next Episode Preview Connect with Bob and Michelle here:https://www.onebiggislandinspace.com/https://www.biggby.com/https://www.youtube.com/channel/UClWNU4DXZ9fA6u96Yf-4o_g••••••••••••••••••••••••••••••••Support this podcast by supporting our Patreon:https://bit.ly/MIFPatreon••••••••••••••••••••••••••••••••The Daily Coffee Pro by Map It Forward Podcast Host: Lee Safarhttps://www.mapitforward.coffeehttps://www.instagram.com/mapitforward.coffeehttps://www.instagram.com/leesafar••••••••••••••••••••••••••••••••

united states time black future benefits coffee fish starbucks consequences conclusion dark side capitalism curtain positive change mastermind groups mailing list biggby coffee biggby lee safar map it forward

EP 1252 Bob and Michelle Fish - Why The Black Curtain of Coffee Exists - The Daily Coffee Pro Podcast by Map It Forward

Play Episode Listen Later Dec 17, 2024 28:03

Join our Mailing List - https://www.mapitforward.coffee/mailinglistJan 2025 Mastermind Groups have opened up for registration: https://mapitforward.coffee/groupcoachingIntroduction to Regenerative Coffee Farming is now Available On-Demand at https://mapitforward.coffee/workshops for as little as $10. Why not grab a gift card for your team, suppliers or favorite coffee human••••••••••••••••••••••••••••••••Welcome to the 2nd episode of a five-part series on The Daily Coffee Pro by the Map It Forward Podcast, hosted by Lee Safar.Our guests in this series are Bob and Michelle Fish from Biggby Coffee and One Bigg Island In Space. With 400+ franchises in 12 states across the United States and 100 more already signed, Biggby is exceeding growth expectations that appear to be unaffected by the current challenges facing most businesses related to price and supply.The 5 episodes of this series are:1. What Is The Black Curtain of Coffee? - https://youtu.be/PbcDAd3BcJ02. Why The Black Curtain of Coffee Exists - https://youtu.be/Yir70xf053U3. Who Benefits From The Black Curtain of Coffee? - https://youtu.be/V544FTKyaREE4. Consequences of The Black Curtain of Coffee - https://youtu.be/LHtHkTOTzIA5. The Future of Coffee - https://youtu.be/bWu2eEFISygIn this episode of The Daily Coffee Pro by Map It Forward, host Lee Safar sits down with Bob and Michelle Fish from Biggby Coffee to discuss the complex and often hidden challenges within the coffee industry, dubbed the 'Black Curtain.' The discussion highlights stories of corruption, exploitation, and the lack of transparency that plague coffee production, from producers' interactions with major coffee families to the insidious practices at national coffee associations. The episode also introduces the Introduction to Regenerative Coffee Farming Workshops, designed to educate about sustainable farming practices. Tune in to uncover the truths behind the coffee you drink and learn about practical solutions for a more equitable and sustainable coffee future.00:00 Helicopter Photo Ops in Coffee Farming01:26 Introduction to Regenerative Coffee Farming Workshops02:47 The Black Curtain of Coffee04:52 Corruption and Challenges in Coffee Production08:03 Economic Oppression in Coffee Supply Chains10:10 The Importance of Transparency in Coffee Pricing12:22 Currency and Coffee Trade in Ethiopia14:33 Exposing Industry Secrets and Corruption17:18 The Role of Regenerative Agriculture19:52 Consumer Awareness and Industry Labels22:41 Values-Driven Business in Coffee24:40 Closing Thoughts and Call to Action Connect with Bob and Michelle here:https://www.onebiggislandinspace.com/https://www.biggby.com/https://www.youtube.com/channel/UClWNU4DXZ9fA6u96Yf-4o_g••••••••••••••••••••••••••••••••Support this podcast by supporting our Patreon:https://bit.ly/MIFPatreon••••••••••••••••••••••••••••••••The Daily Coffee Pro by Map It Forward Podcast Host: Lee Safarhttps://www.mapitforward.coffeehttps://www.instagram.com/mapitforward.coffeehttps://www.instagram.com/leesafar••••••••••••••••••••••••••••••••

united states time black future challenges coffee fish consequences transparency corruption currency curtain exists closing thoughts mastermind groups mailing list biggby coffee biggby lee safar map it forward

Creating An Ecosystem feat. Tara Millburn

Play Episode Listen Later Dec 17, 2024 65:43

No matter what industry you are in, swag is everywhere and, when used correctly, can be a very effective vehicle for marketing. Today's guest is a leader in this field and has made it her mission to create a human-centric ecosystem in her business. Tara Milburn joins us today to discuss her career, her business, Ethical Swag, and the importance of putting people first in leadership. Tuning in, you'll hear all about her career, what drew her to swag, what Ethical Swag has looked like from opening until now, and so much more! Our guest goes on to talk about how she manages and prioritizes people and relationships before discussing navigating having employees all over the world while still bringing love into her leadership. We even discuss some of the biggest errors she sees when companies try to create a human-centric culture, how she keeps her mission, vision, and values alive in her company, and why being ethical is prioritizing progress over perfection and being entirely transparent. Finally, Tara tells us about her incredible father and what he taught her about leadership. To hear all this, and even be reminded that it takes time to build a sustainable business, press play now!Guest Bio:Tara Milburn is an accomplished business executive with expertise in building partnerships and driving strategic initiatives. She has played key roles in high-profile projects, including co-writing the successful bid for the NBA's first international expansion and contributing to Vancouver's bid for the 2010 Winter Olympics. With a focus on social and ecological sustainability, Tara founded Ethical Swag to promote equity in the corporate merchandise supply chain. She is also an active volunteer, having held leadership positions with the CIBC Run for the Cure, Celtic Colours International Festival, and Cape Breton University. Key Points From This Episode: [00:20] Why Mike absolutely adores frogs and a catch-up with our hosts. [11:03] An introduction to today's guest, Tara Milburn. [12:08] Tara tells us about the incredible biosphere that she lives in: Cape Breton Island. [13:54] What led her to create her company, Ethical Swag. [16:15] Tara walks us through the process of starting the business through to where it is now. [26:40] How she approaches people and relationships in her business. [31:31] Balancing her family and work life and bringing love into leadership. [37:39] How she manages to lead employees all over the world. [41:24] The mistakes she sees companies make in trying to create a human-centric culture. [44:56] How Tara keeps her mission, vision, and values at the forefront of Ethical Swag. [47:54] What being ethical actually entails. [51:44] Tara shares her bigger goals for the swag industry as a whole. [54:41] How Tara's father has shaped her as an entrepreneur. [59:54] Some key takeaways from this episode. Quotes: “I sort of see swag as almost a far more economical sponsorship of what you stand for as a brand.” — Tara Milburn [0:14:32] “It's a technology-driven, human-centered company that we're creating.” — Tara Milburn [0:21:37] “[Being Ethical means] progress over perfection and – transparency.” — Tara Milburn [0:47:54] “It's not what you say, it's what you do that matters.” — Tara Milburn [0:51:48]RESOURCES: [10:08]Ethical Swag FOLLOW: Follow Tara MilburnLinkedInEthical Swag on FacebookEthical Swag on Instagram FOLLOW:Follow Laura Eich:LinkedInFacebookInstagram Follow Mike McFall:WebsiteLinkedInFacebookXInstagram Follow BIGGBY® COFFEE & LifeLabTM:WebsiteFacebookXInstagramLinkedInAbout LifeLabTM ABOUT LOVE IN LEADERSHIP:At the Life You Love LaboratoryTM and BIGGBY® COFFEE, we're out to prove that financial success and healthy workplace culture aren't two separate goals. BIGGBY® COFFEE's own cultural transformation is proof that not only is it possible to have a successful company where people aren't miserable at work, but that the happier your people are, the more your business will grow. Each week, join host Laura Eich, Chief Purpose Officer at BIGGBY® COFFEE, and her co-host and BIGGBY® COFFEE co-CEO Mike McFall as they're joined by guests from around the world to learn how they are fostering a culture of love and growth in the world's most innovative and people-centric companies. Get inspired. Get real. Get ready to transform workplace culture in America with us. This is the Love in Leadership podcast.Learn more at: loveinleadershippodcast.com ABOUT THE HOSTS:Mike McFall began his journey with BIGGBY® COFFEE as a minimum-wage barista at the original store in East Lansing in 1996. Over the span of 23 years, alongside business partner Bob Fish, he has helped create one of the great specialty coffee brands in America. Today Mike is co-CEO with Bob, and BIGGBY® COFFEE has over 250 stores open throughout the Midwest that sell tens of thousands of cups of coffee each day. But more importantly to Mike and BIGGBY® COFFEE, the company is a profoundly people-first organization.Mike is also the author of Grind, a book which focuses on early-stage businesses and how to establish positive cash flow. Laura Eich is BIGGBY® COFFEE's Chief People Officer, having worked in a variety of roles at BIGGBY® COFFEE for the last 11+ years. She helped launch BOOST, the department at BIGGBY® COFFEE which ultimately became LifeLabTM — BIGGBY® COFFEE's in-house culture cultivation team designed to help people be the best versions of themselves and help companies support them along the way. In her role, Laura helps people build lives that they love through the process of building profitable businesses and robust, growth-filled careers.

EP 707 Bob and Michelle Fish - Why The Black Curtain of Coffee Exists - The Daily Coffee Pro Podcast by Map It Forward

Play Episode Listen Later Dec 17, 2024 28:03

Join our Mailing List - https://www.mapitforward.coffee/mailinglistJan 2025 Mastermind Groups have opened up for registration: https://mapitforward.coffee/groupcoachingIntroduction to Regenerative Coffee Farming is now Available On-Demand at https://mapitforward.coffee/workshops for as little as $10. Why not grab a gift card for your team, suppliers or favorite coffee human••••••••••••••••••••••••••••••••Welcome to the 2nd episode of a five-part series on The Daily Coffee Pro by the Map It Forward Podcast, hosted by Lee Safar.Our guests in this series are Bob and Michelle Fish from Biggby Coffee and One Bigg Island In Space. With 400+ franchises in 12 states across the United States and 100 more already signed, Biggby is exceeding growth expectations that appear to be unaffected by the current challenges facing most businesses related to price and supply.The 5 episodes of this series are:1. What Is The Black Curtain of Coffee? - https://youtu.be/PbcDAd3BcJ02. Why The Black Curtain of Coffee Exists - https://youtu.be/Yir70xf053U3. Who Benefits From The Black Curtain of Coffee? - https://youtu.be/V544FTKyaREE4. Consequences of The Black Curtain of Coffee - https://youtu.be/LHtHkTOTzIA5. The Future of Coffee - https://youtu.be/bWu2eEFISygIn this episode of The Daily Coffee Pro by Map It Forward, host Lee Safar sits down with Bob and Michelle Fish from Biggby Coffee to discuss the complex and often hidden challenges within the coffee industry, dubbed the 'Black Curtain.' The discussion highlights stories of corruption, exploitation, and the lack of transparency that plague coffee production, from producers' interactions with major coffee families to the insidious practices at national coffee associations. The episode also introduces the Introduction to Regenerative Coffee Farming Workshops, designed to educate about sustainable farming practices. Tune in to uncover the truths behind the coffee you drink and learn about practical solutions for a more equitable and sustainable coffee future.00:00 Helicopter Photo Ops in Coffee Farming01:26 Introduction to Regenerative Coffee Farming Workshops02:47 The Black Curtain of Coffee04:52 Corruption and Challenges in Coffee Production08:03 Economic Oppression in Coffee Supply Chains10:10 The Importance of Transparency in Coffee Pricing12:22 Currency and Coffee Trade in Ethiopia14:33 Exposing Industry Secrets and Corruption17:18 The Role of Regenerative Agriculture19:52 Consumer Awareness and Industry Labels22:41 Values-Driven Business in Coffee24:40 Closing Thoughts and Call to Action Connect with Bob and Michelle here:https://www.onebiggislandinspace.com/https://www.biggby.com/https://www.youtube.com/channel/UClWNU4DXZ9fA6u96Yf-4o_g••••••••••••••••••••••••••••••••Support this podcast by supporting our Patreon:https://bit.ly/MIFPatreon••••••••••••••••••••••••••••••••The Daily Coffee Pro by Map It Forward Podcast Host: Lee Safarhttps://www.mapitforward.coffeehttps://www.instagram.com/mapitforward.coffeehttps://www.instagram.com/leesafar••••••••••••••••••••••••••••••••

united states time black future challenges coffee fish consequences transparency corruption currency curtain exists closing thoughts mastermind groups mailing list biggby coffee biggby lee safar map it forward

EP 1251 Bob and Michelle Fish - What Is The Black Curtain of Coffee? - The Daily Coffee Pro Podcast by Map It Forward

Play Episode Listen Later Dec 16, 2024 32:58

Join our Mailing List - https://www.mapitforward.coffee/mailinglistJan 2025 Mastermind Groups have opened up for registration: https://mapitforward.coffee/groupcoaching Introduction to Regenerative Coffee Farming is now Available On-Demand at https://mapitforward.coffee/workshops for as little as $10. Why not grab a gift card for your team, suppliers or favorite coffee human••••••••••••••••••••••••••••••••Welcome to the first episode of a five-part series on The Daily Coffee Pro by the Map It Forward Podcast, hosted by Lee Safar. Our guests in this series are Bob and Michelle Fish from Biggby Coffee and One Bigg Island In Space. With 400+ franchises in 12 states across the United States and 100 more already signed, Biggby is exceeding growth expectations that appear to be unaffected by the current challenges facing most businesses related to price and supply.In this eye-opening episode of The Daily Coffee Pro by Map It Forward, host Lee Safar welcomes Bob and Michelle Fish to discuss the hidden struggles within the coffee industry. From farmers abandoning their farms due to systemic issues to the comparison with the struggles of the Syrian people, the conversation delves deep into the complexities of the coffee supply chain. The episode highlights the importance of direct trade, regenerative farming, and the economic challenges coffee producers face. With insights into their journey starting from 2018, Bob and Michelle unveil their mission to reform coffee sourcing and eliminate industry corruption. This is a must-watch for anyone passionate about coffee sustainability and ethical sourcing.00:00 The Crisis in Coffee Farming00:33 Introduction to Regenerative Coffee Farming Workshops On-Demand01:54 Meet Bob and Michelle Fish02:38 A Personal Connection to Syria07:40 The Reality of Coffee Production12:36 The Black Curtain of Coffee14:36 Systemic Poverty and Economic Colonialism26:13 Corruption in the Coffee Industry29:37 A Call for Change32:23 Conclusion and Next Episode TeaserConnect with Bob and Michelle here:https://www.onebiggislandinspace.com/https://www.biggby.com/https://www.youtube.com/channel/UClWNU4DXZ9fA6u96Yf-4o_g ••••••••••••••••••••••••••••••••Support this podcast by supporting our Patreon:https://bit.ly/MIFPatreon••••••••••••••••••••••••••••••••The Daily Coffee Pro by Map It Forward Podcast Host: Lee Safarhttps://www.mapitforward.coffeehttps://www.instagram.com/mapitforward.coffeehttps://www.instagram.com/leesafar••••••••••••••••••••••••••••••••

united states time black crisis reality coffee fish conclusion corruption syrian curtain mastermind groups mailing list personal connection biggby coffee biggby lee safar map it forward

EP 706 Bob and Michelle Fish - What Is The Black Curtain of Coffee? - The Daily Coffee Pro Podcast by Map It Forward

Play Episode Listen Later Dec 16, 2024 32:58

Join our Mailing List - https://www.mapitforward.coffee/mailinglistJan 2025 Mastermind Groups have opened up for registration: https://mapitforward.coffee/groupcoaching Introduction to Regenerative Coffee Farming is now Available On-Demand at https://mapitforward.coffee/workshops for as little as $10. Why not grab a gift card for your team, suppliers or favorite coffee human••••••••••••••••••••••••••••••••Welcome to the first episode of a five-part series on The Daily Coffee Pro by the Map It Forward Podcast, hosted by Lee Safar. Our guests in this series are Bob and Michelle Fish from Biggby Coffee and One Bigg Island In Space. With 400+ franchises in 12 states across the United States and 100 more already signed, Biggby is exceeding growth expectations that appear to be unaffected by the current challenges facing most businesses related to price and supply.In this eye-opening episode of The Daily Coffee Pro by Map It Forward, host Lee Safar welcomes Bob and Michelle Fish to discuss the hidden struggles within the coffee industry. From farmers abandoning their farms due to systemic issues to the comparison with the struggles of the Syrian people, the conversation delves deep into the complexities of the coffee supply chain. The episode highlights the importance of direct trade, regenerative farming, and the economic challenges coffee producers face. With insights into their journey starting from 2018, Bob and Michelle unveil their mission to reform coffee sourcing and eliminate industry corruption. This is a must-watch for anyone passionate about coffee sustainability and ethical sourcing.00:00 The Crisis in Coffee Farming00:33 Introduction to Regenerative Coffee Farming Workshops On-Demand01:54 Meet Bob and Michelle Fish02:38 A Personal Connection to Syria07:40 The Reality of Coffee Production12:36 The Black Curtain of Coffee14:36 Systemic Poverty and Economic Colonialism26:13 Corruption in the Coffee Industry29:37 A Call for Change32:23 Conclusion and Next Episode TeaserConnect with Bob and Michelle here:https://www.onebiggislandinspace.com/https://www.biggby.com/https://www.youtube.com/channel/UClWNU4DXZ9fA6u96Yf-4o_g ••••••••••••••••••••••••••••••••Support this podcast by supporting our Patreon:https://bit.ly/MIFPatreon••••••••••••••••••••••••••••••••The Daily Coffee Pro by Map It Forward Podcast Host: Lee Safarhttps://www.mapitforward.coffeehttps://www.instagram.com/mapitforward.coffeehttps://www.instagram.com/leesafar••••••••••••••••••••••••••••••••

united states time black crisis reality coffee fish conclusion corruption syrian curtain mastermind groups mailing list personal connection biggby coffee biggby lee safar map it forward

Meeting People Where They're At feat Brandon Cruise & Jeff Konczak

Play Episode Listen Later Dec 11, 2024 59:41

If you want to be a successful leader, you need to be present with each person you interact with, prioritize the growth of your team, and meet people where they're at. Today on Love In Leadership, we are joined by BIGGBY® COFFEE partners, Brandon Cruise and Jeff Konczak to discuss what has brought them success in their leadership journeys. Hear all about their effortless partnership, how they define the BIGGBY® COFFEE culture, and what they love about the brand. As the conversation progresses, we dive into the nitty gritty details of our guest's leadership styles. Jeff and Brandon humbly share their strengths in building and maintaining relationships before discussing the importance of finding balance by doing what you love. We even hear about what we can look forward to from the two of them in the future. Finally, Brandon tells us how faith has made him a better leader and Jeff reminds us to make the most of our limited days on earth. To hear all this and so much more, tune in now!Guest Bio: Brandon Cruise is a BIGGBY® COFFEE franchise owner based in Marysville, Ohio, where he lives with his wife, Laura, and their four young children. Since signing on for their first franchise in 2018, Brandon and his family have successfully grown their business, now owning two locations (556 and 1048) since 2020. Brandon's parents, Sandy and Clancy, play a crucial role in the business. Sandy manages the essential administrative tasks, including payroll, while Clancy, a former pastor with over 30 years of experience, is a certified espresso machine technician who handles equipment maintenance and repairs. Together, the Cruise family's teamwork and dedication have been key to their business's success.Jeff Konczak is an entrepreneur and founder of BCubed Manufacturing, specializing in modular drive-through BIGGBY® COFFEE shops. Based in his hometown, Jeff has built a diverse business portfolio, including four BIGGBY Coffee franchises and extensive real estate holdings, such as VA clinics and historic properties. Starting with a single prototype in 2017, BCubed has since grown to 77 locations. Jeff is also deeply involved in local development, acquiring and revitalizing properties, including cinemas and waterfront buildings. His innovative approach combines business growth with community revitalization, making a lasting impact both locally and beyond.Key Points From This Episode: [00:35] A brief catch-up with our hosts and a little of what they've been up to. [08:48] Introducing our guests, Jeff Konczak and Brandon Cruise. [13:04] How Jeff and Brandon got to know each other. [14:48] Brandon tells us what his role is and how he defines the BIGGBY® COFFEE culture. [19:05] What drew Jeff to BIGGBY® COFFEE and what he loves about it.[24:19] Our guests describe their leadership styles and tell us what works for them. [40:10] How Brandon and Jeff balance their work with their personal lives. [44:38] What our guests are excited about for the future of their businesses. [50:07] Brandon tells us how his faith impacts him as a leader. [54:19] Key takeaways from today's inspirational conversation. Quotes: “We want the best for the brand. I've fallen in love with [it].” — Jeff Konczak [0:21:04] “There's nothing that isn't possible if you put your mind to it and work hard.” — Jeff Konczak [0:31:44] “The people that work for you are everything. – If you don't have [them], then you do become unbalanced really quickly because then it feels like it's up to you to do everything.” — Brandon Cruise [0:43:21] “I'm all about letting people make mistakes and move forward and try to get better every day.” — Brandon Cruise [0:51:46]RESOURCES: [10:48]BCubed Manufacturing[26:05] How to Win Friends and Influence People[51:18] Switchfoot FOLLOW: Follow Brandon Cruise:FacebookInstagram Follow Jeff Konczak:LinkedInFacebook FOLLOW:Follow Laura Eich:LinkedInFacebookInstagram Follow Mike McFall:WebsiteLinkedInFacebookXInstagram Follow BIGGBY® COFFEE & LifeLabTM:WebsiteFacebookXInstagramLinkedInAbout LifeLabTM ABOUT LOVE IN LEADERSHIP:At the Life You Love LaboratoryTM and BIGGBY® COFFEE, we're out to prove that financial success and healthy workplace culture aren't two separate goals. BIGGBY® COFFEE's own cultural transformation is proof that not only is it possible to have a successful company where people aren't miserable at work, but that the happier your people are, the more your business will grow. Each week, join host Laura Eich, Chief Purpose Officer at BIGGBY® COFFEE, and her co-host and BIGGBY® COFFEE co-CEO Mike McFall as they're joined by guests from around the world to learn how they are fostering a culture of love and growth in the world's most innovative and people-centric companies. Get inspired. Get real. Get ready to transform workplace culture in America with us. This is the Love in Leadership podcast.Learn more at: loveinleadershippodcast.com ABOUT THE HOSTS:Mike McFall began his journey with BIGGBY® COFFEE as a minimum-wage barista at the original store in East Lansing in 1996. Over the span of 23 years, alongside business partner Bob Fish, he has helped create one of the great specialty coffee brands in America. Today Mike is co-CEO with Bob, and BIGGBY® COFFEE has over 250 stores open throughout the Midwest that sell tens of thousands of cups of coffee each day. But more importantly to Mike and BIGGBY® COFFEE, the company is a profoundly people-first organization.Mike is also the author of Grind, a book which focuses on early-stage businesses and how to establish positive cash flow. Laura Eich is BIGGBY® COFFEE's Chief People Officer, having worked in a variety of roles at BIGGBY® COFFEE for the last 11+ years. She helped launch BOOST, the department at BIGGBY® COFFEE which ultimately became LifeLabTM — BIGGBY® COFFEE's in-house culture cultivation team designed to help people be the best versions of themselves and help companies support them along the way. In her role, Laura helps people build lives that they love through the process of building profitable businesses and robust, growth-filled careers.

Navigating Change

Michigan Business Network

Play Episode Listen Later Dec 3, 2024 46:49

Key Points From This Episode: [00:45] Catching up with your hosts, Mike McFall and Laura Eich.[03:00] Mike shares details about his son's program, Class Afloat.[05:40] The need for organizations to consistently change and evolve over time.[09:20] Navigating change as someone who seeks stability and consistency.[11:30] The impact on the culture of an organization and its approach to dealing with change.[12:10] Laura reflects on her comment about Mike “still being there” during the reorg.[14:30] Mike unpacks the idea that the culture of your organization is the summation of the relationships within the organization.[16:50] We look at the possible processes of forming the culture within an organization.[20:00] Can you force culture in an organization?[25:40] Laura shares about reintegrating the new Life You Love laboratory team.[31:10] Our take on layoffs and people losing their jobs.[38:50] We talk about the things that we are grateful and thankful for. Quotes: “There's a need to evolve regularly. We have to be changing. We have to be working and improving, and we have to be getting better. That does mean a significant amount of change.” — @MikeJMcFall [0:07:23] “I think how companies deal with change is important to the culture of the organization.” — @MikeJMcFall [0:11:34] “The culture of your organization is the summation of the relationships in the organization — Focusing on the relationships and building the relationships, building the trust is how you build a safe culture.” — @MikeJMcFall [0:14:20] “Building an environment where relationships can occur is the job of ‘leadership.'” — @MikeJMcFall [0:15:30] “If you desire to be part of the [organization's] culture, you have to offer some part of yourself to be part of that culture as well, and the culture evolves with your participation.” — Laura Eich [0:18:38] “We want to utilize the people in our company to the best of their ability and the company's ability because it's also not respectful to leave people in a role where they're not doing something great.” — Laura Eich [0:32:12]RESOURCES: [03:07]Class Afloat[16:30] LifeLab[22:50] Grow: Take Your Business from Chaos to Calm[42:20] Des Linden on X[45:40] Meghan French Dunbar FOLLOW:Follow Laura Eich:LinkedInFacebookInstagram Follow Mike McFall:WebsiteLinkedInFacebookXInstagram Follow BIGGBY® COFFEE & LifeLabTM:WebsiteFacebookXInstagramLinkedInAbout LifeLabTM ABOUT LOVE IN LEADERSHIP:At the Life You Love LaboratoryTM and BIGGBY® COFFEE, we're out to prove that financial success and healthy workplace culture aren't two separate goals. BIGGBY® COFFEE's own cultural transformation is proof that not only is it possible to have a successful company where people aren't miserable at work, but that the happier your people are, the more your business will grow. Each week, join host Laura Eich, Chief Purpose Officer at BIGGBY® COFFEE, and her co-host and BIGGBY® COFFEE co-CEO Mike McFall as they're joined by guests from around the world to learn how they are fostering a culture of love and growth in the world's most innovative and people-centric companies. Get inspired. Get real. Get ready to transform workplace culture in America with us. This is the Love in Leadership podcast.Learn more at: loveinleadershippodcast.com ABOUT THE HOSTS:Mike McFall began his journey with BIGGBY® COFFEE as a minimum-wage barista at the original store in East Lansing in 1996. Over the span of 23 years, alongside business partner Bob Fish, he has helped create one of the great specialty coffee brands in America. Today Mike is co-CEO with Bob, and BIGGBY® COFFEE has over 250 stores open throughout the Midwest that sell tens of thousands of cups of coffee each day. But more importantly to Mike and BIGGBY® COFFEE, the company is a profoundly people-first organization.Mike is also the author of Grind, a book which focuses on early-stage businesses and how to establish positive cash flow. Laura Eich is BIGGBY® COFFEE's Chief People Officer, having worked in a variety of roles at BIGGBY® COFFEE for the last 11+ years. She helped launch BOOST, the department at BIGGBY® COFFEE which ultimately became LifeLabTM — BIGGBY® COFFEE's in-house culture cultivation team designed to help people be the best versions of themselves and help companies support them along the way. In her role, Laura helps people build lives that they love through the process of building profitable businesses and robust, growth-filled careers.

Media Business | Rodney Palmer, Biggby Coffee - How Media Deals w/ Challenges in Business Climate

Play Episode Listen Later Nov 29, 2024 19:25

Originally Uploaded October 24th, reloaded December 1st. For Media Business Episode 80: Tony Conley has a three-part conversation welcoming Rodney Palmer Owner of 8 Biggby Coffee locations, Co-owner of Mercy Ambulance, Motivational Speaker & Coach, Former varsity basketball coach at Williamston High School. Questions included: How is the coffee business? How do you find quality employees? What are the biggest challenges for small businesses in Michigan? Tony Conley interviews Rodney Dean Palmer, owner of 8 Biggby Coffees in Michigan, on the Michigan Business Network. Palmer discusses his business experiences, challenges in the Michigan business climate, and insights into running a successful franchise. He highlights the impact of regulations on small businesses, citing a $400,000 cost increase due to governmental overrides on a $1.2 million coffee shop project in Belding. Palmer shares his journey into the Biggby Coffee business, emphasizing the importance of following the franchise system. He also discusses the hiring process, the skills required for baristas, and the importance of creating a positive work environment. Palmer stresses the need for personal growth in leadership and the importance of building relationships with employees. The conversation also touches on the challenges faced by small businesses in Michigan and potential improvements to make the state more business-friendly. Introduction to Rodney Dean Palmer and Biggby Coffee Tony Conley introduces Rodney Dean Palmer, owner of 8 Biggby coffees throughout Michigan. Palmer is also starting a public speaking business as a motivational speaker. Michigan Business Climate and Regulatory Challenges Palmer discusses the challenging business climate in Michigan, particularly focusing on excessive regulations. He cites an example where governmental overrides increased the cost of a $1.2 million coffee shop project in Belding by $400,000. Biggby Coffee Business and Training Process Palmer shares how he got into the Biggby Coffee business through his son's influence. He describes the six-week training process for new franchisees, including four weeks of barista training and two weeks of management training. Challenges and Rewards of Owning Biggby Coffees Palmer discusses the challenges and rewards of owning multiple Biggby coffee shops. He emphasizes the importance of following the franchise system and the joy of engaging with customers and serving high-quality coffee. Hiring Process and Employee Management Palmer talks about the hiring process for baristas and the importance of creating a positive work environment. He stresses the need to build relationships with employees and support their personal growth. Leadership and Small Business Management The conversation shifts to leadership and management in small businesses. Palmer emphasizes the importance of personal growth for leaders and building strong relationships with employees. Improving Michigan's Business Climate Palmer discusses potential improvements to make Michigan more small business-friendly, including reducing regulations and simplifying the tax code. He compares Michigan's business climate unfavorably to other states like Indiana and Ohio. » Visit MBN website: www.michiganbusinessnetwork.com/ » Watch MBN's YouTube: www.youtube.com/@MichiganbusinessnetworkMBN » Like MBN: www.facebook.com/mibiznetwork » Follow MBN: twitter.com/MIBizNetwork/ » MBN Instagram: www.instagram.com/mibiznetwork/

leadership coach challenges michigan ohio indiana deals rewards motivational speakers hiring process media business belding business climate biggby coffee biggby

Leadership, Love Languages, & Lasting Impact feat. Ed Buison

san francisco wisconsin green bay packers bitter biggby coffee keith washington

Play Episode Listen Later Nov 26, 2024 60:10

Guest Bio:Ed Buison is an Area Representative of BIGGBY® COFFEE in Oakland County, Michigan. He's a B.S. graduate in Computer Science and a Master's recipient in Business Administration from Wayne State University, with a decade of experience in computer programming. Together with his wife, Eileen, Ed has two other businesses—Avalon Care, LLC and CuCenTech—and the pair now have their third and fourth BIGGBY® COFFEE branches in development. Ed's love languages are words of affirmation and physical touch. Key Points From This Episode: [01:26] Laura and Mike's current thoughts and feelings about AI in business.[09:43] Welcoming Ed Buison as he explains who he is and what he does.[11:15] How he found BIGGBY®, and why he decided to join the community.[16:16] Why he and his wife Eileen chose entrepreneurship in a time of financial unrest.[18:41] The pros and cons of going into business with your spouse.[20:37] How Ed went from shy to confident, and why he prioritizes caring for his staff.[26:30] Ed and Eileen's protocol for cultivating their unique and inspirational office culture.[33:47] Why their colleagues handed them the BIGGBY® COFFEE Purpose Award for 2024.[35:26] Bringing experts to the office and other ways Ed helps his staff succeed.[38:51] A closer look at how he develops leaders at work.[43:06] Ed details his primary love language.[46:31] Why office personality tests are an important work-in-progress for Ed and his team.[47:55] Using Megan as a case study for how Ed and Eileen support and reward their staff.[50:40] Ed's biggest goals and how he hopes to achieve them.[54:38] Key takeaways from today's conversation. Quotes: “What really drew us [into BIGGBY®] was the idea of supporting your community, because we do believe that as a business, you are – obligated or you have to give back to the community because those are your customers; they're the ones supporting you.” — Ed Buison [0:14:20] “[As] you do things more and more, you get more comfortable, and then maybe you even start to enjoy it.” — Ed Buison [0:24:47] “I always believe that the people within an organization are a reflection of the culture of the organization, which is truly established and nurtured by the owner; by the leader.” — @MikeJMcfall [0:26:33] “We hate to lose good [staff members] but we're so happy that we've been a part of this connection to get them to the next step.” — Ed Buison [0:30:10] “We don't do it for the recognition but it is nice when you're recognized.” — Ed Buison [0:44:48]RESOURCES: [04:12] ‘How To Lead Through AI Anxiety: Strategies For The Modern Workplace'[16:16] Eileen Buison on LinkedIn[16:16] Avalon Care, LLC[16:16] CuCenTech[27:39] The 5 Love Languages[42:51] The 5 Languages of Appreciation in the Workplace[50:50] The Moonshot Guidebook[55:56] PNC Bank FOLLOW: Follow Ed Buison:LinkedIn FOLLOW:Follow Laura Eich:LinkedInFacebookInstagram Follow Mike McFall:WebsiteLinkedInFacebookXInstagram Follow BIGGBY® COFFEE & LifeLabTM:WebsiteFacebookXInstagramLinkedInAbout LifeLabTM ABOUT LOVE IN LEADERSHIP:At the Life You Love LaboratoryTM and BIGGBY® COFFEE, we're out to prove that financial success and healthy workplace culture aren't two separate goals. BIGGBY® COFFEE's own cultural transformation is proof that not only is it possible to have a successful company where people aren't miserable at work, but that the happier your people are, the more your business will grow. Each week, join host Laura Eich, Chief Purpose Officer at BIGGBY® COFFEE, and her co-host and BIGGBY® COFFEE co-CEO Mike McFall as they're joined by guests from around the world to learn how they are fostering a culture of love and growth in the world's most innovative and people-centric companies. Get inspired. Get real. Get ready to transform workplace culture in America with us. This is the Love in Leadership podcast.Learn more at: loveinleadershippodcast.com ABOUT THE HOSTS:Mike McFall began his journey with BIGGBY® COFFEE as a minimum-wage barista at the original store in East Lansing in 1996. Over the span of 23 years, alongside business partner Bob Fish, he has helped create one of the great specialty coffee brands in America. Today Mike is co-CEO with Bob, and BIGGBY® COFFEE has over 250 stores open throughout the Midwest that sell tens of thousands of cups of coffee each day. But more importantly to Mike and BIGGBY® COFFEE, the company is a profoundly people-first organization.Mike is also the author of Grind, a book which focuses on early-stage businesses and how to establish positive cash flow. Laura Eich is BIGGBY® COFFEE's Chief People Officer, having worked in a variety of roles at BIGGBY® COFFEE for the last 11+ years. She helped launch BOOST, the department at BIGGBY® COFFEE which ultimately became LifeLabTM — BIGGBY® COFFEE's in-house culture cultivation team designed to help people be the best versions of themselves and help companies support them along the way. In her role, Laura helps people build lives that they love through the process of building profitable businesses and robust, growth-filled careers.

11a: Better Not Bitter

Wisconsin's Midday News

Play Episode Listen Later Nov 25, 2024 30:16

Wisconsin's Midday News has your Now at Noon headlines. Guests include ABC News Correspondent Jim Ryan, TMJ4 Meteorologist Brendan Johnson, and Biggby Coffee manager Keith Washington. We wrap up with the latest Pack Yak...with the Green Bay Packer win against the San Francisco 49ers.

Biggby Coffee Opens in MKE

Wisconsin's Midday News

Play Episode Listen Later Nov 25, 2024 10:46

Biggby Coffee manager Keith Washington talks about the long-awaited grand opening of the newest location in Milwaukee, deals being offered this week, and anticipated sales ahead of ice-skating season at Red Arrow Park.

milwaukee opens biggby coffee keith washington

The Difference Between Management & Leadership feat. Rick Loera

Play Episode Listen Later Nov 12, 2024 54:12

Rick Loera is a dedicated BIGGBY® COFFEE franchise owner and the 2024 BIGGBY Cup Winner, recognized for his commitment to fostering a positive work environment. With a background of nearly 30 years in restaurant management, including roles with Bob Evans and Outback Steakhouse, Rick brings a wealth of experience in leadership and team development. Now leading multiple BIGGBY locations in Ohio, he emphasizes speed, customer experience, and BIGGBY's core values to create a thriving, community-focused business. Key Points From This Episode: [06:56] Rick Loera, franchise owner of BIGGBY® Coffee Elyria and BIGGBY Cup winner.[09:45] A history of the BIGGBY® Cup, what it is, and how it's awarded.[12:04] Rick's time working at Bob Evans and how he became a BIGGBY® franchise owner.[15:55] Powerful leadership lessons from Rick's years of restaurant management experience.[19:32] Unpacking the distinctions between management and leadership.[21:22] How Rick makes sure he engages in growth and continuous learning.[23:08] The number one factor in creating a workplace where people want to show up.[29:25] Tips for creating a fun, engaging, and creative work environment.[31:35] Rick's thoughts on the concept of love in the workplace.[36:06] BIGGBY®'s PERC philosophy and other similar guiding principles.[42:35] An anecdote about BIGGBY®'s Farm-Direct certification and environmental ethos.[45:27] Rick's dream to expand the BIGGBY® locations in Lorain County.[48:46] Reflections on today's conversation and Rick's leadership lessons. Quotes: “People get in that position and think, ‘Okay, now, I'm a leader because I'm a manager.' — There is just so much more to leadership than [there is to] management. — Leadership is truly about growing people.” — Rick Loera [0:19:57] “Managing is just managing processes. Leadership is all about growing people. And if you don't grow your people, you're not growing yourself.” — Rick Loera [0:20:46] “We have to create a positive work environment for our people.” — Rick Loera [0:23:35] “Sometimes, as leaders, you think that you may know everything, right? You don't. Embrace feedback.” — Rick Loera [0:27:36] “You have to love what you do. And if you don't love what you do, then it is not going to filter down to your team, to your managers, and even to your customers.” — Rick Loera [0:31:39]RESOURCES: [22:25] Rick's recommendations for continuous growth and learning Switch and Raving Fans.[46:46] Check out Rick's BIGGBY® Coffee location at 831 Cleveland Street in Elyria, Ohio. FOLLOW:Follow Laura Eich:LinkedInFacebookInstagram Follow Mike McFall:WebsiteLinkedInFacebookXInstagram Follow BIGGBY® COFFEE & LifeLabTM:WebsiteFacebookXInstagramLinkedInAbout LifeLabTM ABOUT LOVE IN LEADERSHIP:At the Life You Love LaboratoryTM and BIGGBY® COFFEE, we're out to prove that financial success and healthy workplace culture aren't two separate goals. BIGGBY® COFFEE's own cultural transformation is proof that not only is it possible to have a successful company where people aren't miserable at work, but that the happier your people are, the more your business will grow. Each week, join host Laura Eich, Chief Purpose Officer at BIGGBY® COFFEE, and her co-host and BIGGBY® COFFEE co-CEO Mike McFall as they're joined by guests from around the world to learn how they are fostering a culture of love and growth in the world's most innovative and people-centric companies. Get inspired. Get real. Get ready to transform workplace culture in America with us. This is the Love in Leadership podcast.Learn more at: loveinleadershippodcast.com ABOUT THE HOSTS:Mike McFall began his journey with BIGGBY® COFFEE as a minimum-wage barista at the original store in East Lansing in 1996. Over the span of 23 years, alongside business partner Bob Fish, he has helped create one of the great specialty coffee brands in America. Today Mike is co-CEO with Bob, and BIGGBY® COFFEE has over 250 stores open throughout the Midwest that sell tens of thousands of cups of coffee each day. But more importantly to Mike and BIGGBY® COFFEE, the company is a profoundly people-first organization.Mike is also the author of Grind, a book which focuses on early-stage businesses and how to establish positive cash flow. Laura Eich is BIGGBY® COFFEE's Chief People Officer, having worked in a variety of roles at BIGGBY® COFFEE for the last 11+ years. She helped launch BOOST, the department at BIGGBY® COFFEE which ultimately became LifeLabTM — BIGGBY® COFFEE's in-house culture cultivation team designed to help people be the best versions of themselves and help companies support them along the way. In her role, Laura helps people build lives that they love through the process of building profitable businesses and robust, growth-filled careers.

What If Work Was More? feat. Alisha Beck

Play Episode Listen Later Nov 5, 2024 50:04

Guest Bio:Alisha Beck, originally from southeast Michigan, has a rich background in people-oriented roles. Starting her career at Dunkin Donuts, she transitioned to BIGGBY® COFFEE, where she has held various positions at store and home office levels, including personal development mentoring, culture development, and employee coaching. Alisha currently holds the title of People Development Mentor and is a key part of the LifeLab team. Outside of work, she is a mom, wife, and dog mommy and lives in Farmington, Michigan. Key Points From This Episode: [05:16] Alisha Beck's career journey to People Development Mentor at BIGGBY® COFFEE.[11:35] Her transition from traditional operations to The Life You Love Laboratory.[14:00] Alisha's leadership superpower and what she learned from her time at Dunkin Donuts.[17:28] The origins of the Life You Love Workshops and how Alisha helped develop them.[20:46] How these workshops benefit and impact the lives of participants.[24:01] Inspiring stories of transformation and connection from the Life You Love Workshops.[29:01] Key lessons from the Harvard case study on the Life You Love Workshops.[30:51] How these workshops would need to change for greater adoption among franchisees.[32:48] The value of these workshops for young people.[36:23] BIGGBY'®s Vision Store program and its goal to improve workplace culture in the US.[37:56] What Alisha and Laura would wish for if they had a magic wand.[41:56] Top challenges in getting people to take part in non-traditional programs.[46:23] An overview of today's episode and Alisha's passion for her work. Quotes: “Our purpose is to support you in building a life you love. And I am just so naturally drawn to that as a person because I have always wanted to inspire people to do exactly that.” — Alisha Beck [0:11:57] “When we started building what we call the boost sphere, I felt really passionate about what that work was going to be turning into, and I wanted to have a seat at the table to help build it and help create it and help grow it.” — Alisha Beck [0:13:10] “Part of [our quest] and that we're trying to prove is that this work is how you are going to be profitable. – It can feel like an afterthought, and it can feel like something that can happen later, but when we keep waiting until after, we might miss that [opportunity].” — Alisha Beck [0:32:12] “If I could wave a magic wand, it would somehow be finding a way to engage the owner-operators more. And that is a lot of the work that we are focused on this year.” — Alisha Beck [0:38:49]RESOURCES: [16:27] Discover LifeLabTM: The Life You Love LaboratoryTM[16:57] Learn about the Life You Love LaboratoryTM Workshop Series.[36:23] Gain insights on BIGGBY'®s Vision Store program.[42:29] Find out how to take the Life You Love Assessment.Follow Alisha BeckLinkedInInstagramLinketree FOLLOW:Follow Laura Eich:LinkedInFacebookInstagram Follow Mike McFall:WebsiteLinkedInFacebookXInstagram Follow BIGGBY® COFFEE & LifeLabTM:WebsiteFacebookXInstagramLinkedInAbout LifeLabTM ABOUT LOVE IN LEADERSHIP:At the Life You Love LaboratoryTM and BIGGBY® COFFEE, we're out to prove that financial success and healthy workplace culture aren't two separate goals. BIGGBY® COFFEE's own cultural transformation is proof that not only is it possible to have a successful company where people aren't miserable at work, but that the happier your people are, the more your business will grow. Each week, join host Laura Eich, Chief Purpose Officer at BIGGBY® COFFEE, and her co-host and BIGGBY® COFFEE co-CEO Mike McFall as they're joined by guests from around the world to learn how they are fostering a culture of love and growth in the world's most innovative and people-centric companies. Get inspired. Get real. Get ready to transform workplace culture in America with us. This is the Love in Leadership podcast.Learn more at: loveinleadershippodcast.com ABOUT THE HOSTS:Mike McFall began his journey with BIGGBY® COFFEE as a minimum-wage barista at the original store in East Lansing in 1996. Over the span of 23 years, alongside business partner Bob Fish, he has helped create one of the great specialty coffee brands in America. Today Mike is co-CEO with Bob, and BIGGBY® COFFEE has over 250 stores open throughout the Midwest that sell tens of thousands of cups of coffee each day. But more importantly to Mike and BIGGBY® COFFEE, the company is a profoundly people-first organization.Mike is also the author of Grind, a book which focuses on early-stage businesses and how to establish positive cash flow. Laura Eich is BIGGBY® COFFEE's Chief People Officer, having worked in a variety of roles at BIGGBY® COFFEE for the last 11+ years. She helped launch BOOST, the department at BIGGBY® COFFEE which ultimately became LifeLabTM — BIGGBY® COFFEE's in-house culture cultivation team designed to help people be the best versions of themselves and help companies support them along the way. In her role, Laura helps people build lives that they love through the process of building profitable businesses and robust, growth-filled careers.

Anarchy, Synergy, and Just Doing Good Work feat. Ari Weinzweig

Play Episode Listen Later Oct 29, 2024 56:52

‘Having a vocation is like falling in love, and it works out,' says writer, anarchist, and philosopher, Paul Goodman. Ari Weinzweig holds the title of co-founder and CEO at Zingerman's, but he is also an anarchist and philosopher. During this episode, he joins us in conversation to tell his story and share the guiding principles behind his life philosophy and business journey. Tune in to hear him challenge perceptions about anarchism and synergy, positive belief in human beings, and what it means not to think hierarchically about your achievements. Making the distinction between data and culture, Ari unpacks his leadership style and why he believes that building culture is the true work of leadership. Going deeper, we discuss the relationship between belief, company health, and the imperfect art of working with people. We touch on the simple legacy Ari would like to leave behind, how he has managed to go off the grid with his business in order to live his values, and how Ari manages to truly be himself so much so that he is a rebel against expectation. Join us today to hear all this and more. Guest Bio: In 1982, Ari Weinzweig and Paul Saginaw founded Zingerman's Delicatessen in Ann Arbor, Michigan, using a $20,000 bank loan. Weinzweig, equipped with a Russian History degree and four years of kitchen experience, opened the deli with two employees and a small range of specialty foods and sandwiches. Today, Zingerman's has evolved into a nationally recognized food brand, expanding into the Zingerman's Community of Businesses, which includes 11 distinct entities such as Zingerman's Bakehouse and ZingTrain, employing over 750 people and generating more than $65 million in annual revenue. Each business operates uniquely, but they all adhere to a shared Vision and Guiding Principles, collectively delivering “The Zingerman's Experience” with passion and commitment. Key Points From This Episode: [02:25] Ari Weinzweig, co-founder and CEO of Zingerman's and his journey to success.[12:29] How his choice of major, Russian history, illustrates an important principle.[13:54] The story of Zingerman's as told by the 12 Natural Laws of Business.[20:05] Moving forward and prioritizing growth whilst staying true to their original vision.[23:13] How he has trained himself not to think hierarchically about his success.[26:30] The evolution of his leadership style and relationship to anarchism and synergy.[31:37] A description of the legacy he would like to leave behind.[38:26] Why he believes that building culture is the true work of leadership.[44:56] What motivated Ari to go off the grid with his business endeavors and book publishing.[49:31] An overview of this episode and how Ari lives his business values. Quotes: “Do what you want, not what everybody else wants you to do.” — Ari Weinzweig [0:12:51] “I've tried to train myself to appreciate the little things because that's really all there is.” — Ari Weinzweig [0:23:24] “[Anarchism] is really about a way of being in the world, not about taking power.” — Ari Weinzweig [0:29:33] “The thing about dignity is, it's all free, and we don't need permission, and we don't need anyone else to do it, we can just do it.” — Ari Weinzweig [0:31:20] “All day long, we're all contributing positively and negatively to the culture and none of us get it right all the time.” — Ari Weinzweig [0:38:59]RESOURCES: [04:46] Read poetry by David Whyte.[06:26] Learn more about anarchist and philosopher Paul Goodman.[14:15] Unpack Zingerman's 12 Natural Laws of Business.[21:12] Find out about the work of Ruth Benedict. [26:59] Explore Stephen Covey, Peter Drucker, Max De Pree, Robert Greenleaf, and Margaret Wheatley. [26:59] Read Ari's essay, Jewish Rye Bread. [29:41] Immerse yourself in the work of Howard Ehrlich.[46:22] Unveil Ari's thoughts on Dignity and Working Through Hard Times. FOLLOW:Follow Laura Eich:LinkedInFacebookInstagram Follow Mike McFall:WebsiteLinkedInFacebookXInstagram Follow BIGGBY® COFFEE & LifeLabTM:WebsiteFacebookXInstagramLinkedInAbout LifeLabTM ABOUT LOVE IN LEADERSHIP:At the Life You Love LaboratoryTM and BIGGBY® COFFEE, we're out to prove that financial success and healthy workplace culture aren't two separate goals. BIGGBY® COFFEE's own cultural transformation is proof that not only is it possible to have a successful company where people aren't miserable at work, but that the happier your people are, the more your business will grow. Each week, join host Laura Eich, Chief Purpose Officer at BIGGBY® COFFEE, and her co-host and BIGGBY® COFFEE co-CEO Mike McFall as they're joined by guests from around the world to learn how they are fostering a culture of love and growth in the world's most innovative and people-centric companies. Get inspired. Get real. Get ready to transform workplace culture in America with us. This is the Love in Leadership podcast.Learn more at: loveinleadershippodcast.com ABOUT THE HOSTS:Mike McFall began his journey with BIGGBY® COFFEE as a minimum-wage barista at the original store in East Lansing in 1996. Over the span of 23 years, alongside business partner Bob Fish, he has helped create one of the great specialty coffee brands in America. Today Mike is co-CEO with Bob, and BIGGBY® COFFEE has over 250 stores open throughout the Midwest that sell tens of thousands of cups of coffee each day. But more importantly to Mike and BIGGBY® COFFEE, the company is a profoundly people-first organization.Mike is also the author of Grind, a book which focuses on early-stage businesses and how to establish positive cash flow. Laura Eich is BIGGBY® COFFEE's Chief People Officer, having worked in a variety of roles at BIGGBY® COFFEE for the last 11+ years. She helped launch BOOST, the department at BIGGBY® COFFEE which ultimately became LifeLabTM — BIGGBY® COFFEE's in-house culture cultivation team designed to help people be the best versions of themselves and help companies support them along the way. In her role, Laura helps people build lives that they love through the process of building profitable businesses and robust, growth-filled careers.

Biggby Coffee of West Michigan's Friday Night Hero - The East Grand Rapids Hearts of Gold Community

community gold hero east hearts grand rapids high school football west michigan biggby coffee

Play Episode Listen Later Oct 25, 2024 5:41

Every Friday during the High School Football season, the Huge Show and Biggby Coffee of West Michigan are celebrating a Friday Night Hero. See omnystudio.com/listener for privacy information.

Salvaging The Coffee Industry With Bob Fish & Michelle Fish

Care More Be Better: Social Impact, Sustainability + Regeneration Now

Play Episode Listen Later Oct 23, 2024 43:11

The coffee industry is indeed one of the most thriving in the world, but it has a darker and rarely discussed aspect: the plight of its farmers. They constantly face low commodity prices and get little to no support, making them highly exploited by middlemen and at risk of climate change. Bob Fish and Michelle Fish share what they are doing to salvage the coffee industry through their business, Biggby Coffee. Joining Corinna Bellizzi, the couple shares how their direct-buying model guarantees coffee farmers fair prices and helps promote regenerative farming practices. Bob and Michelle also emphasize the importance of building emotional connections between consumers and producers through their Full Circle Program.Message From Bob:My name is Bob Fish. My wife Michelle and I are on a journey to discover and unite us with the lands and the people that make this unbelievably great and natural product that we all love. We will examine and verify that what we are consuming is being produced in a humane, sustainable, and quality matter. We invite you to be right there with us as we meet the families and learn their names and their stories. Together, we will explore what it means to be on our ”One BIGG Island in Space”… oneness without boundaries.About Guests:Michelle Fish began her life as part of a family that lived in many places in the United States and Europe. By the age of 17, when she started college at Michigan State University, she had moved 13 times. She put herself through MSU by working at a local family style pancake house restaurant. By the time she graduated, she was the General Manger of that restaurant and two years later, after helping them grow from one to four locations, she owned the third one. Michelle took a year off and created with co-founder Mike McFall the concept BIGGBY COFFEE. They started with one location in 1995, added a second in 1997, and started franchising in 1999. Today, they are 100% franchised and have 408 units open in Michigan, Ohio, Indiana, Illinois, Wisconsin, Kentucky, Tennessee, Georgia, Virginia, North Carolina, South Carolina, Florida and Idaho.Bob Fish and his wife Michelle are travelling the world in search of coffee farms and farmers that are taking exceptional care of their people and the planet. Their goal is that 50% of the 2,000,000 pounds of coffee that BIGGBY COFFEE sells in a year will be farm direct by 2013. The couple tells the stories of those farmers and their journeys in a blog: ONEBIGGISLANDINSPACE.comGuest LinkedIn: https://www.linkedin.com/in/biggbybob/Guest Website: https://www.biggby.com/https://www.onebiggislandinspace.com/Guest Social: https://www.youtube.com/watch?v=y_guvQGVUpohttps://www.facebook.com/BiggbyCoffee.Bhappyhttps://www.instagram.com/biggbycoffee/JOIN OUR CIRCLE. BUILD A GREENER FUTURE:

Build a Bus People Want to Ride - LIVE at BIGGBY Nation Summit!

Play Episode Listen Later Oct 22, 2024 44:52

BIGGBY Coffee feels more like a family than a typical franchise. In this live-recorded episode from the BIGGBY Nation Summit, we dive into the power of community in business. Hosts Mike McFall and Laura Eich, joined by a live audience of franchisees and staff, use the BIGGBY brand as a lens to discuss how to foster relationships and culture within a franchise network. They explore the core elements of a successful franchise system and emphasize the importance of authentic relationships for long-term success.Laura shares her insights on the unique bonds within the BIGGBY community, while Mike opens up about his franchising journey. Together, they discuss the value of attending annual conferences, building strong community ties, and why collaborative decision-making is key to organizational success. The episode wraps up with a Q&A session where Mike and Laura address common challenges faced by franchise owners, offering solutions rooted in mutual support and mentorship. Don't miss this insightful discussion; tune in now! Key Points From This Episode:[01:02] Outline of what to expect from today's episode in front of a live studio audience. [03:21] BIGGBY Nation Summit and how building relationships leads to business success.[07:35] Laura and Mike talk about their biggest takeaways from this year's summit. [09:41] How to approach the process of decision-making within a franchised business.[10:32] Hear about the progress and impact of BIGGBY's Farm-Direct Coffee program.[13:01] Discover the difference between the importance of self-care and community care.[14:23] Surprise giveaway for our live audience: LifeLab team-building kits.[15:30] Mike and Laura unpack the concept and power of human-centric leadership.[20:05] Tips and recommendations for getting your team excited for networking events.[25:03] Find out what makes the BIGGBY brand and culture different from its competitors.[29:55] Laura shares how BIGGBY has supported her in her new endeavors as a mom.[33:18] Mike explains the idea of fluidity in leadership and provides examples.[37:48] Learn about the benefits of becoming a franchisee and how to get started. Quotes:“When you are part of a franchise system, or at least part of what I consider to be a healthy franchise system, you've got a whole bunch of people doing the same thing you're doing day in and day out that have a vested interest in your success.” — @MikeJMcFall [0:04:02]“[BIGGBY is] selling a coffee that improves communities.” — Laura Eich [0:12:18]“Your organization should start with taking care of people as its basis.” — @MikeJMcFall [0:15:37]"Aggregate time is important. I get it, but perception to me is more important."— @MikeJMcFall[0:27:16]RESOURCES:[00:00]BIGGBY Nation Summit.[05:43] See the International Franchise Association (IFA) for more information.[10:03] The Disney movie Frozen 2 and the song The Next Right Thing.[13:18] Learn more about LifeLab and how it brings people together.[25:03] Other coffee franchises: Scooter's Coffee and 7 Brew.[28:00] Another coffee brand, Dutch Bros. FOLLOW:Follow Laura Eich:LinkedInFacebookInstagram Follow Mike McFall:WebsiteLinkedInFacebookXInstagram Follow BIGGBY® COFFEE & LifeLabTM:WebsiteFacebookXInstagramLinkedInAbout LifeLabTM ABOUT LOVE IN LEADERSHIP:At the Life You Love LaboratoryTM and BIGGBY® COFFEE, we're out to prove that financial success and healthy workplace culture aren't two separate goals. BIGGBY® COFFEE's own cultural transformation is proof that not only is it possible to have a successful company where people aren't miserable at work, but that the happier your people are, the more your business will grow. Each week, join host Laura Eich, Chief Purpose Officer at BIGGBY® COFFEE, and her co-host and BIGGBY® COFFEE co-CEO Mike McFall as they're joined by guests from around the world to learn how they are fostering a culture of love and growth in the world's most innovative and people-centric companies. Get inspired. Get real. Get ready to transform workplace culture in America with us. This is the Love in Leadership podcast.Learn more at: loveinleadershippodcast.com ABOUT THE HOSTS:Mike McFall began his journey with BIGGBY® COFFEE as a minimum-wage barista at the original store in East Lansing in 1996. Over the span of 23 years, alongside business partner Bob Fish, he has helped create one of the great specialty coffee brands in America. Today Mike is co-CEO with Bob, and BIGGBY® COFFEE has over 250 stores open throughout the Midwest that sell tens of thousands of cups of coffee each day. But more importantly to Mike and BIGGBY® COFFEE, the company is a profoundly people-first organization.Mike is also the author of Grind, a book which focuses on early-stage businesses and how to establish positive cash flow. Laura Eich is BIGGBY® COFFEE's Chief People Officer, having worked in a variety of roles at BIGGBY® COFFEE for the last 11+ years. She helped launch BOOST, the department at BIGGBY® COFFEE which ultimately became LifeLabTM — BIGGBY® COFFEE's in-house culture cultivation team designed to help people be the best versions of themselves and help companies support them along the way. In her role, Laura helps people build lives that they love through the process of building profitable businesses and robust, growth-filled careers.

Biggby Coffee of West Michigan's Friday Night Hero - Jenison High School Marching Band

hero high school high school football west michigan marching bands biggby coffee jenison

Play Episode Listen Later Oct 18, 2024 3:12

Every Friday during the High School Football season, the Huge Show and Biggby Coffee of West Michigan are celebrating a Friday Night Hero. See omnystudio.com/listener for privacy information.

Love in Leadership is BACK!

america love ceo leadership lessons reflections reflecting ceos midwest boost exciting grind packed chief people officer east lansing chief purpose officer biggby coffee biggby mike mcfall

Play Episode Listen Later Oct 15, 2024 44:05

Welcome back to Love in Leadership! In the season two premiere, Laura and Mike dive into how BIGGBY® COFFEE is doubling down on leadership rooted in love and personal growth. They discuss recent shifts, from Mike's return to a day-to-day focus to Laura's expanded role that includes leading the BIGGBY COFFEE Operations team as well as the Life You Love Laboratory™, a leadership incubator designed to foster personal and professional development. Reflecting on past challenges, such as integrating external hires with BIGGBY®'s unique culture, they share how these lessons have shaped a stronger, more aligned vision for the company.Looking ahead, Mike and Laura reveal their plans for the LoveJoy Retreat Center, designed to deepen connections and encourage leadership growth. They also share their vision for the podcast, a restorative, people-first workplace, and an exciting live podcast recording at the 2024 BIGGBY® Nation Summit, plus so much more! Packed with insights on leadership, culture, and leading with heart, this episode is not to be missed!Key Points From This Episode:[00:34] Catch up with Mike and Laura: what has changed at BIGGBY® and LifeLab™.[09:45] Lessons for CEOs on integrating external hires with a company's unique culture.[12:01] Reflections on our recent leadership retreat and why it was so great.[14:32] Grind and Grow: insight into Mike's book series project and what's to come.[16:58] Exciting news about the highly anticipated Love Joy Retreat Center.[20:48] A sneak peek of what to expect at the 2024 BIGGBY® Nation Summit![28:06] The vision for Season 2 and beyond of the Love in Leadership podcast.[30:17] What it means to be a restorative organization that develops its employees.[38:19] Why a supportive, people-first workplace isn't all sunshine and rainbows.[42:02] Your invitation to share the amazing business leaders you want to hear from.Quotes:“[The new leaders] all brought their understanding of what a culture should be – We didn't powerfully introduce them to our culture – What should have happened was – there should have been an amalgamation of all of that into something new that's even better and more powerful.” — @MikeJMcFall[0:06:26]“It's so powerful to get people out of their norm, out of their comfort zone, and into a place where you can just be: – be a person, be together, be vulnerable, and be authentic.” — Laura Eich [0:19:51]“[BIGGBY®'s] differentiator is going to continue to be a people-centric company, where [people are] creating your cup of coffee, greeting you at the window, probably by name, and asking about your kids – That's our biggest difference maker in the world.” — Laura Eich [0:22:09]“The big fantasy for [this podcast] is that we are able to compel people to be powerful in their own lives and make decisions to work for employers who are supporting them in their development.” — @MikeJMcFall[0:28:36]“It doesn't have to be that work leaves you worse than it found you. It can leave you better than it found you.” — Laura Eich [0:31:24]RESOURCES:[13:15] Beyond High Performance: What Great Coaches Know About How the Best Get Better[14:32] Grind and Grow by Mike McFall[42:02] Email us about the business leaders you want to hear from on the podcast! FOLLOW:Follow Laura Eich:LinkedInFacebookInstagram Follow Mike McFall:WebsiteLinkedInFacebookXInstagram Follow BIGGBY® COFFEE & LifeLabTM:WebsiteFacebookXInstagramLinkedInAbout LifeLabTM ABOUT LOVE IN LEADERSHIP:At the Life You Love LaboratoryTM and BIGGBY® COFFEE, we're out to prove that financial success and healthy workplace culture aren't two separate goals. BIGGBY® COFFEE's own cultural transformation is proof that not only is it possible to have a successful company where people aren't miserable at work, but that the happier your people are, the more your business will grow. Each week, join host Laura Eich, Chief Purpose Officer at BIGGBY® COFFEE, and her co-host and BIGGBY® COFFEE co-CEO Mike McFall as they're joined by guests from around the world to learn how they are fostering a culture of love and growth in the world's most innovative and people-centric companies. Get inspired. Get real. Get ready to transform workplace culture in America with us. This is the Love in Leadership podcast.Learn more at: loveinleadershippodcast.com ABOUT THE HOSTS:Mike McFall began his journey with BIGGBY® COFFEE as a minimum-wage barista at the original store in East Lansing in 1996. Over the span of 23 years, alongside business partner Bob Fish, he has helped create one of the great specialty coffee brands in America. Today Mike is co-CEO with Bob, and BIGGBY® COFFEE has over 250 stores open throughout the Midwest that sell tens of thousands of cups of coffee each day. But more importantly to Mike and BIGGBY® COFFEE, the company is a profoundly people-first organization.Mike is also the author of Grind, a book which focuses on early-stage businesses and how to establish positive cash flow. Laura Eich is BIGGBY® COFFEE's Chief People Officer, having worked in a variety of roles at BIGGBY® COFFEE for the last 11+ years. She helped launch BOOST, the department at BIGGBY® COFFEE which ultimately became LifeLabTM — BIGGBY® COFFEE's in-house culture cultivation team designed to help people be the best versions of themselves and help companies support them along the way. In her role, Laura helps people build lives that they love through the process of building profitable businesses and robust, growth-filled careers.

THE TRUE COST OF COFFEE: A Journey from Yemen to Your Cup

Care More Be Better: Social Impact, Sustainability + Regeneration Now

Play Episode Listen Later Oct 13, 2024 48:45

This episode was originally published July 7, 2021 as episode 24. It is re-shared today with a new intro by the host as she reflects on an upcoming episode featuring the co-founders of Biggby Coffee, Bob & Michelle Fish. This episode offers a great primer and context to the coffee issue in advance of that upcoming episode, which will be released on 10/23/2024.Host: Corinna BellizziGuest: Mokhtar Alkhanshali, CEO & Founder of Port of Mokha, In this episode, Corinna Bellizzi is joined by Mokhtar Alkhanshali, a Yemeni-American entrepreneur, historian, and coffee innovator, to discuss the fascinating journey of coffee from Yemen's highlands to high-end coffee shops worldwide. Together, they explore the deep connections between coffee, social impact, and sustainability.Key Topics Covered:The Origins of Coffee in Yemen: Mokhtar shares the historical roots of coffee, which began in Yemen centuries ago, including the rise of the city of Mocha as the coffee trade center. He connects this rich history to the present and the coffee his company sources.Mokhtar's Personal Journey: From law school to community organizing, Mokhtar's path took a surprising turn toward coffee, rooted in his desire to uplift coffee farmers and create a sustainable business model in Yemen.Challenges in Yemen: Mokhtar recounts his harrowing experience bringing Yemeni coffee to market amidst Yemen's civil war. From dodging bombs to navigating civil unrest, his perseverance led to Port of Mokha's success.The Importance of Sustainability in Coffee: Mokhtar emphasizes the need for fair pay for coffee farmers and describes his vertically integrated business model. By working directly with Yemeni farmers, he ensures that they receive fair wages, which is critical to the long-term sustainability of their communities.The Different Coffee "Waves": Mokhtar explains the evolution of coffee culture through the first, second, and third waves, noting the rise of specialty coffee and how consumers are becoming more conscious of origin, processing, and flavor.Coffee Processing Methods: A deep dive into how different processing techniques (natural versus washed) impact flavor profiles, and why Mokhtar's naturally processed Yemeni coffee has unique and complex flavors, often compared to fine wine.Taste Test: Corinna shares her experience tasting two different Port of Mokha coffees, highlighting how coffee tasting can be as nuanced as wine tasting. Mokhtar explains the difference between light and dark roasts and how each processing method brings out distinct flavors.JOIN OUR CIRCLE. BUILD A GREENER FUTURE:

ceo founders tiktok challenges coffee shop sustainability port yemen true cost mocha yemeni biggby coffee mokhtar for the planet yemeni americans mokha corinna bellizzi caremore mokhtar alkhanshali

Biggby Coffee of West Michigan's Friday Night Hero - Garrett Hendrick

hero high school football west michigan hendrick biggby coffee

Play Episode Listen Later Oct 11, 2024 7:31

Every Friday during the High School Football season, the Huge Show and Biggby Coffee of West Michigan are celebrating a Friday Night Hero. See omnystudio.com/listener for privacy information.

Biggby Coffee of West Michigan's Friday Night Hero - Jimmy Thull

hero high school football west michigan biggby coffee

Play Episode Listen Later Oct 4, 2024 3:31

Every Friday during the High School Football season, the Huge Show and Biggby Coffee of West Michigan are celebrating a Friday Night Hero. See omnystudio.com/listener for privacy information.

Saugatuck on Sunday 6-30-24

Saugatuck On Sunday Podcast

Play Episode Listen Later Jun 30, 2024 107:27

Gregory and guest co-host Jim Babcock, from Isabel's and Coast 236, talk about the goings on in the Saugatuck/Douglas area. Show guests today include: Henry Jens, an artist showing at Capizzo Studio; Kin Zdybel from Biggby Coffee of Saugatuck; and Joshepine Fowler of Puddingstone. Happy Sunday Funday! 6-30-24See omnystudio.com/listener for privacy information.

coast saugatuck biggby coffee

From Barista to Owner of Biggby Coffee - Mike McFall's Story

Insight Out

Play Episode Listen Later May 24, 2024 63:31

After starting as a barista in 1996 to becoming the co-founder, owner, and Co-CEO of Biggby Coffee, this week's guest on Insight Out is Mike McFall, a growth-minded entrepreneur that believes in the power of self-awareness, positivity, and conscious capitalism as the core values of a successful business. His book, Grind: A No-Bullshit Approach to Take Your Business from Concept to Cash Flow, focuses on the importance of revenue and practical ways to build cash flow in a budding company. He also explores his philosophy that business requires us to be aggressive and simultaneously self-aware. In this episode, Mike and I discuss the road to becoming CEO of a successful corporation, why conscious capitalism and company culture are at the core of employee retention, why focus is a critical component in building a business, and more. In this episode, we discuss: The key lessons that sailing around the world at 16 taught Mike (3:40) Mike's journey as a Red Wings fan and the importance of visioning work (5:43) A breakdown of the visualization process (10:06) How Mike was introduced to conscious capitalism and the way it transformed his business (13:10) How Mike became partners with Bob Fish (23:44) The importance of competition in business (27:28) Why self awareness is a critical component of your business (29:43) How to ask for valuable feedback (33:10) The biggest contributor to Biggby Coffee's success (35:41) Mike's advice for aspiring or current business owners (38:26) Why entrepreneurs need to be like the sun (44:30) Mike's approach to fostering a people-first company (48:07) How to develop company culture that respects the employees (51:37) Where to find Mike McFall and his final word of advice (56:35) Notable Quotes: “When you say something enough, you begin to hear yourself say it, other people hear you say it, and they can support you. And it helps to reaffirm that you're on the course to go where you want to go.” – Billy (9:26) “The real root of conscious capitalism is that it's an inclusive environment where you don't make tradeoffs between these different components and that you make decisions that everyone benefits from.” – Mike (20:29) “Your self awareness is the most critical component to the success of your business.” – Mike (30:31) “In the end it's not about revenue. What it's about is it's about improving, and it's an obsession with improvement. And when we obsess with improvement… the revenue generation, the growth, is a subset of the obsession with improvement.” – Mike (42:34) “Leadership is about setting the example and then living within that constantly.” – Mike (47:16) “In the end, people just want to be around other people who they relate to and they feel a connection to as another human being.” (59:19) Resources & Links: Mike McFall LinkedIn: https://www.linkedin.com/in/mike-biggby Instagram: https://www.instagram.com/mikejmcfall Biggby Coffee: https://www.biggby.com/ Billy Samoa Saleebey LinkedIn: https://www.linkedin.com/in/billysamoa Email: billy@podify.com and saleebey@gmail.com Insight Out Website: https://insightoutshow.com/ This is an encore episode and was originally published on December 30, 2022 Learn more about your ad choices. Visit megaphone.fm/adchoices

ceo leadership owner concept cashflow co ceo detroit red wings baristas take your business biggby coffee insight out notable quotes when mike mcfall

Episode 529: Mike McFall, Co-Founder/Co-CEO, BIGGBY COFFEE

Restaurant Owners Uncorked - by Schedulefly

Play Episode Listen Later Apr 19, 2024 82:00

****You can watch this episode on YouTube here: https://www.youtube.com/channel/UCsRDDzikEosoUrV-3_HxWNwThis episode sponsored by Popmenu. Popmenu specializes in transformative online and on-premise technologies that help restaurants increase brand visibility, guest engagement, revenue and profitability. We currently work with over 10,000 independent restaurants and hospitality groups and are helping them get the most out of their most powerful marketing tool: their menu.It's also sponsored by Kickfin. Thousands of restaurants, bars and breweries use Kickfin to tip out their employees instantly — no cash required. With Kickfin, tips go directly to your employees' bank of choice, the second their shift ends. It's a really simple solution to a really big problem — because if you're still paying out credit card tips in cash, it's costing you. Time-consuming bank runs and cash counting take managers away from work that matters. Cash is hard to track, which leads to accounting headaches — and it creates the perfect opportunity for theft, human error, and compliance issues. Bottom line: there's never been an instant, secure way to pay out tips — until Kickfin. It's an easy-to-use software that sends real-time, cashless tip payouts straight to your employees' bank accounts, 24/7/365. Kickfin gives managers hours back in their day, makes reporting a breeze and protects your business from risk. Most importantly: employees love it. Restaurants can have Kickfin up and running overnight. Employees can enroll in seconds. No hardware, no contracts, no setup fees. Visit kickfin.com for a personalized demo and see how restaurants across the country digitizing tips with Kickfin. Giving Kitchen is a James Beard Award-Winning nonprofit that provides emergency assistance to food service workers nationally. GK has served over thirteen thousand food service workers and awarded over nine million dollars to food service workers in crisis. Giving Kitchen helps food service workers that get hurt or sick, lose a family member or suffer a housing disaster like a flood or fire by offering financial assistance to cover rent and utilities. If you know someone that works in a bar or restaurant that is in crisis, tell them: Ask for help from Giving Kitchen by clicking here.Want to get involved and support Giving Kitchen? Join Dining With Gratitude in October, Giving Kitchen's month-long campaign, where the food service community pledges to raise critical funds and spread the word about their mission. Learn more by clicking here.

time co founders restaurants employees bottom thousands gk co founder co ceo biggby coffee james beard award winning mike mcfall popmenu

Walking the Walk (featuring Ryo Zsun)

Play Episode Listen Later Apr 8, 2024 57:00

GUEST BIO:Ryo Zsun is the culture maestro for the Zappos family of companies, as well as a keynote speaker and thought leader on the power of cultivating healthy workplaces. Everywhere he goes, he shares Zappos' message of putting people first.LinksLinkedInCORE TOPICS + DETAILS:[0:35] - Back to Work (Without the Awkwardness)Comparing sabbatical and the end of maternity leave Laura discusses her return to work post-maternity leave, comparing it to her previous experience returning from sabbatical. Despite significant personal changes, including a new baby, she was happy to ease back into the company more smoothly than expected. This underscores the company's supportive culture and flexible work environment, highlighting how a strong people-first culture facilitates easier transitions for employees undergoing significant life changes.[0:45] - Embracing Shifting PrioritiesLeveraging life changes to enrich work and personal lifeLaura expresses initial concerns that her shift in priorities towards her child might impact her passion and performance at work. However, her positive experience upon returning illustrates how personal changes can enrich one's professional life rather than detract from it. Embracing life's transitions and harnessing them to bring new perspectives and passion helps lift everybody around you.[10:00] - Company Culture the Zappos WayExploring Zappos' commitment to serviceRyo shares details about his multifaceted role at Zappos, including his contribution to promoting the company's unique culture and exceptional customer service. The conversation sheds light on how Zappos prioritizes being a service company as the foundation of its business model, emphasizing the importance of each employee's role in fostering this environment. The result? Every team member is an ambassador of the values that define Zappos. [18:00] - A Journey Through ZapposRyo's journey is quintessential Zappos supportRyo shares his personal journey at Zappos, starting as a barista and evolving into a role where he now wears multiple hats, including that of a concierge and the company's official tour guide. His story is a testament to Zappos' culture of nurturing employee growth and encouraging exploration of diverse roles within the company.RESOURCES:[50:00] Build a Life You LoveFOLLOW:Follow Ryo:LinkedInFollow Laura Eich:LinkedInFacebookInstagramFollow Mike McFall:WebsiteLinkedInFacebookXInstagramFollow BIGGBY® COFFEE & LifeLabTM:WebsiteFacebookXInstagramLinkedInAbout LifeLabTMABOUT LOVE IN LEADERSHIP:At the Life You Love LaboratoryTM and BIGGBY® COFFEE, we're out to prove that financial success and healthy workplace culture aren't two separate goals. BIGGBY® COFFEE's own cultural transformation is proof that not only is it possible to have a successful company where people aren't miserable at work, but that the happier your people are, the more your business will grow. Each week, join host Laura Eich, Chief Purpose Officer at BIGGBY® COFFEE, and her co-host and BIGGBY® COFFEE co-CEO Mike McFall as they're joined by guests from around the world to learn how they are fostering a culture of love and growth in the world's most innovative and people-centric companies. Get inspired. Get real. Get ready to transform workplace culture in America with us. This is the Love in Leadership podcast.Learn more at: loveinleadershippodcast.comABOUT THE HOSTS:Mike McFall began his journey with BIGGBY® COFFEE as a minimum-wage barista at the original store in East Lansing in 1996. Over the span of 23 years, alongside business partner Bob Fish, he has helped create one of the great specialty coffee brands in America. Today Mike is co-CEO with Bob, and BIGGBY® COFFEE has over 250 stores open throughout the Midwest that sell tens of thousands of cups of coffee each day. But more importantly to Mike and BIGGBY® COFFEE, the company is a profoundly people-first organization.Mike is also the author of Grind, a book which focuses on early stage businesses and how to establish positive cash flow.Laura Eich is BIGGBY® COFFEE's Chief People Officer, having worked in a variety of roles at BIGGBY® COFFEE for the last 11+ years. She helped launch BOOST, the department at BIGGBY® COFFEE which ultimately became LifeLabTM — BIGGBY® COFFEE's inhouse culture cultivation team designed to help people be the best versions of themselves and help companies support them along the way. In her role, Laura helps people build lives that they love through the process of building profitable businesses and robust, growth-filled careers. PRODUCED BY DETROIT PODCAST STUDIOS:In Detroit, history was made when Barry Gordy opened Motown Records back in 1960. More than just discovering great talent, Gordy built a systematic approach to launching superstars. His rigorous processes, technology, and development methods were the secret sauce behind legendary acts such as The Supremes, Stevie Wonder, Marvin Gaye, Diana Ross and Michael Jackson.As a nod to the past, Detroit Podcast Studios leverages modern versions of Motown's processes to launch today's most compelling podcasts. What Motown was to musical artists, Detroit Podcast Studios is to podcast artists today. With over 75 combined years of experience in content development, audio production, music scoring, storytelling, and digital marketing, Detroit Podcast Studios provides full-service development, training, and production capabilities to take podcasts from messy ideas to finely tuned hits. Here's to making (podcast) history together.Learn more at: DetroitPodcastStudios.com

Bridging Visions

Play Episode Listen Later Mar 25, 2024 55:17

Bridging VisionsWorkplaces, parenthood, and the quest for fulfillmentCORE TOPICS + DETAILS:[1:49] - The Power of VisioningLooking forward to look backwardLaura shares a personal story about how a visioning exercise led her to reconsider her stance on having children, illustrating how professional tools and exercises can profoundly influence personal life choices. This story highlights the unexpected ways in which professional development activities can spur personal revelations and lead to significant life decisions.[9:30] - Parenting and the WorkplaceHow a parent and a manager alignMike offers his perspective on parenting and workplace culture, including the evolution towards providing growth opportunities and supportive, encouraging environments in both areas. This comparison sheds light on the shift towards nurturing environments more broadly, whether in the context of raising children or fostering employee growth. When you want to be a great leader, ask yourself: what would a parent do?[24:00] - The Ongoing Challenge of Remote WorkThe new norms bring new barriers to overcomeThe conversation arrives at the continued complexities and adjustments required in the era of remote work, including balancing workloads and helping employees manage their time effectively without the traditional office environment. Mike and Laura agree that we must acknowledge both the benefits and challenges of remote work, emphasizing the importance of self-care and effective work habits for holistic success.[41:30] - Companies that Support the IndividualGetting to the heart of “Love in Leadership”Mike shares his vision for companies to actively engage with employees' aspirations and work together to support their achievement. It's essential to find a balance between individual responsibility and organizational support, a model where companies take a proactive role in encouraging — and actively developing — employee growth and satisfaction.RESOURCES:[55:01] Build a Life You LoveFOLLOW:Follow Laura Eich:LinkedInFacebookInstagramFollow Mike McFall:WebsiteLinkedInFacebookXInstagramFollow BIGGBY® COFFEE & LifeLabTM:WebsiteFacebookXInstagramLinkedInAbout LifeLabTMABOUT LOVE IN LEADERSHIP:At the Life You Love LaboratoryTM and BIGGBY® COFFEE, we're out to prove that financial success and healthy workplace culture aren't two separate goals. BIGGBY® COFFEE's own cultural transformation is proof that not only is it possible to have a successful company where people aren't miserable at work, but that the happier your people are, the more your business will grow. Each week, join host Laura Eich, Chief Purpose Officer at BIGGBY® COFFEE, and her co-host and BIGGBY® COFFEE co-CEO Mike McFall as they're joined by guests from around the world to learn how they are fostering a culture of love and growth in the world's most innovative and people-centric companies. Get inspired. Get real. Get ready to transform workplace culture in America with us. This is the Love in Leadership podcast.Learn more at: loveinleadershippodcast.comABOUT THE HOSTS:Mike McFall began his journey with BIGGBY® COFFEE as a minimum-wage barista at the original store in East Lansing in 1996. Over the span of 23 years, alongside business partner Bob Fish, he has helped create one of the great specialty coffee brands in America. Today Mike is co-CEO with Bob, and BIGGBY® COFFEE has over 250 stores open throughout the Midwest that sell tens of thousands of cups of coffee each day. But more importantly to Mike and BIGGBY® COFFEE, the company is a profoundly people-first organization.Mike is also the author of Grind, a book which focuses on early stage businesses and how to establish positive cash flow.Laura Eich is BIGGBY® COFFEE's Chief People Officer, having worked in a variety of roles at BIGGBY® COFFEE for the last 11+ years. She helped launch BOOST, the department at BIGGBY® COFFEE which ultimately became LifeLabTM — BIGGBY® COFFEE's inhouse culture cultivation team designed to help people be the best versions of themselves and help companies support them along the way. In her role, Laura helps people build lives that they love through the process of building profitable businesses and robust, growth-filled careers. PRODUCED BY DETROIT PODCAST STUDIOS:In Detroit, history was made when Barry Gordy opened Motown Records back in 1960. More than just discovering great talent, Gordy built a systematic approach to launching superstars. His rigorous processes, technology, and development methods were the secret sauce behind legendary acts such as The Supremes, Stevie Wonder, Marvin Gaye, Diana Ross and Michael Jackson.As a nod to the past, Detroit Podcast Studios leverages modern versions of Motown's processes to launch today's most compelling podcasts. What Motown was to musical artists, Detroit Podcast Studios is to podcast artists today. With over 75 combined years of experience in content development, audio production, music scoring, storytelling, and digital marketing, Detroit Podcast Studios provides full-service development, training, and production capabilities to take podcasts from messy ideas to finely tuned hits. Here's to making (podcast) history together.Learn more at: DetroitPodcastStudios.com

The Huge Show - March 21st - 3pm Hour

march madness ncaa tournament aesthetics grand rapids plastic surgery mississippi state msu detroit tigers biggby coffee

Play Episode Listen Later Mar 21, 2024 44:53

Today we're broadcasting live from the Bengtson Center for Aesthetics & Plastic Surgery on East Paris in Grand Rapids. NCAA Tournament time is finally here, so Huge along with Josh Garvey from Doeren Mayhew talked all about March Madness throughout the entire show. Josh and Huge broke down MSU and their win against Mississippi State, talked about all of the other games happening, and so much more. We wrapped up the first hour talking with Tim Hoffan from Biggby Coffee. They have partnered with our Detroit Tigers this season, so Tim filled us in on how that came about, and more. See omnystudio.com/listener for privacy information.

The Huge Show - Biggby Coffee Interview - Tim Hoffman 03-21-24

detroit tigers biggby coffee tim hoffman

Play Episode Listen Later Mar 21, 2024 3:15

We were joined by Tim Hoffan from Biggby Coffee. They have partnered with our Detroit Tigers this season, so Tim filled us in on how that came about, and more. See omnystudio.com/listener for privacy information.

The Huge Show - March 21st - Full Show

women men march madness ncaa tournament aesthetics grand rapids plastic surgery mississippi state msu detroit tigers biggby coffee

Play Episode Listen Later Mar 21, 2024 134:48

Today we're broadcasting live from the Bengtson Center for Aesthetics & Plastic Surgery on East Paris in Grand Rapids. NCAA Tournament time is finally here, so Huge along with Josh Garvey from Doeren Mayhew talked all about March Madness throughout the entire show. Josh and Huge broke down MSU and their win against Mississippi State, talked about all of the other games happening, and so much more. We wrapped up the first hour talking with Tim Hoffan from Biggby Coffee. They have partnered with our Detroit Tigers this season, so Tim filled us in on how that came about, and more. At the end of the second hour, we were joined by Dr. David Alfonso from the Bengtson Center so he could talk to us about all of they great services they have to offer both Men and Women. At the end of the show, we were joined by Dr. Bradley Bengtson from the Bengtson Center. He told us about what's different about the Bengtson Center, talked about their great services they have to offer. We were then joined by Heather Sateesh, who is a Hair Restoration Specialist at the Bengtson Center. She talked about the process of hair restoration, told us about other options, and more. Go to https://www.bengtsoncenter.com/ to find out more!See omnystudio.com/listener for privacy information.

Start Running & Keep Running (featuring Caitlin Townsend Lamb)

Play Episode Listen Later Mar 11, 2024 72:32

Start Running & Keep Running (featuring Caitlin Townsend Lamb)Discussions on where inspiration meets disciplineGUEST BIO:Caitlin Townsend Lamb is the Director of People Advancement and Continuous Improvement Systems at Cascade Engineering, where she has dedicated over 14 years to putting people first. Starting her journey as an executive assistant, Caitlin has gone on to play a pivotal role in developing employee engagement methods that have transformed her organization. She's an incredible example of treating people as the focus of our organizations, not profits.LinksLinkedInCORE TOPICS + DETAILS:[1:31] - The Power of Personal MotivationInternal is Better than ExternalThe team discusses their experiences and insights on the importance of understanding our unique personal motivations. Discovering what drives us is how to determine what will make us feel alive. It pushes us to pursue our goals, and it has a massive impact on our interactions with others. The discussion revolves around the idea that recognizing and nurturing our internal drives is essential for personal growth and fulfillment.[5:09] - Discipline & Inspiration: Perfect PartnersCreativity and Structure Can CoexistCaitlin explores the relationship between discipline and inspiration, using her experience with running as a powerful example. She suggests that inspiration can often follow the establishment of discipline, highlighting how committing to a routine, such as a consistent running habit, can lead to a deeper sense of accomplishment and connection to your goals. Too often we expect things to move in the other direction — we wait for inspiration to give us the motivation to act. In fact, it's often the opposite.[7:02] - Unlimited Vacation Isn't for EveryoneNavigating the Structure and Freedom BalanceWho would ever think that an unlimited vacation policy would be a bad thing? A discussion on the unexpected challenges of an unlimited vacation policy reveals the diverse needs and motivations of employees, even when it comes to things you might not anticipate causing challenges. Caitlin recounts a memorable interaction with a team member who thrived on the structure provided by traditional vacation policies, showing how even well-intentioned policies need to be flexible and considerate of individual preferences and work styles. We have to know the people we work with before we can try to serve them.[17:01] - Getting Proactive About Social JusticeBuilding an Inclusive Workplace CultureCaitlin describes Cascade Engineering's longstanding commitment to creating an inclusive workplace by actively engaging in anti-racism work. This involves fostering open dialogues around bias, privilege, and systemic racism, with the aim of continuous learning and improvement. The initiative isn't a one-off effort or “token” program — it's an integral part of the company's culture. RESOURCES:[1:11:45] Build a Life You LoveFOLLOW:Follow Caitlin Townsend Lamb:LinkedInFollow Laura Eich:LinkedInFacebookInstagramFollow Mike McFall:WebsiteLinkedInFacebookXInstagramFollow BIGGBY® COFFEE & LifeLabTM:WebsiteFacebookXInstagramLinkedInAbout LifeLabTMABOUT LOVE IN LEADERSHIP:At the Life You Love LaboratoryTM and BIGGBY® COFFEE, we're out to prove that financial success and healthy workplace culture aren't two separate goals. BIGGBY® COFFEE's own cultural transformation is proof that not only is it possible to have a successful company where people aren't miserable at work, but that the happier your people are, the more your business will grow. Each week, join host Laura Eich, Chief Purpose Officer at BIGGBY® COFFEE, and her co-host and BIGGBY® COFFEE co-CEO Mike McFall as they're joined by guests from around the world to learn how they are fostering a culture of love and growth in the world's most innovative and people-centric companies. Get inspired. Get real. Get ready to transform workplace culture in America with us. This is the Love in Leadership podcast.Learn more at: loveinleadershippodcast.comABOUT THE HOSTS:Mike McFall began his journey with BIGGBY® COFFEE as a minimum-wage barista at the original store in East Lansing in 1996. Over the span of 23 years, alongside business partner Bob Fish, he has helped create one of the great specialty coffee brands in America. Today Mike is co-CEO with Bob, and BIGGBY® COFFEE has over 250 stores open throughout the Midwest that sell tens of thousands of cups of coffee each day. But more importantly to Mike and BIGGBY® COFFEE, the company is a profoundly people-first organization.Mike is also the author of Grind, a book which focuses on early stage businesses and how to establish positive cash flow.Laura Eich is BIGGBY® COFFEE's Chief People Officer, having worked in a variety of roles at BIGGBY® COFFEE for the last 11+ years. She helped launch BOOST, the department at BIGGBY® COFFEE which ultimately became LifeLabTM — BIGGBY® COFFEE's inhouse culture cultivation team designed to help people be the best versions of themselves and help companies support them along the way. In her role, Laura helps people build lives that they love through the process of building profitable businesses and robust, growth-filled careers. PRODUCED BY DETROIT PODCAST STUDIOS:In Detroit, history was made when Barry Gordy opened Motown Records back in 1960. More than just discovering great talent, Gordy built a systematic approach to launching superstars. His rigorous processes, technology, and development methods were the secret sauce behind legendary acts such as The Supremes, Stevie Wonder, Marvin Gaye, Diana Ross and Michael Jackson.As a nod to the past, Detroit Podcast Studios leverages modern versions of Motown's processes to launch today's most compelling podcasts. What Motown was to musical artists, Detroit Podcast Studios is to podcast artists today. With over 75 combined years of experience in content development, audio production, music scoring, storytelling, and digital marketing, Detroit Podcast Studios provides full-service development, training, and production capabilities to take podcasts from messy ideas to finely tuned hits. Here's to making (podcast) history together.Learn more at: DetroitPodcastStudios.com

A Mission Beyond Coffee (featuring Jon Sell and Norma Pyscher)

Play Episode Listen Later Feb 26, 2024 67:24

A Mission Beyond Coffee (featuring Jon Sell and Norma Pyscher) Two franchisees discuss leadership, legacy, and leaning on employees for wisdomGUEST BIO: Jon Sell is a seasoned entrepreneur and a passionate advocate for positive workplace culture. With a background as an environmental scientist, Jon transitioned from the corporate world to become a successful franchise owner of BIGGBY® COFFEE.LinkedInNorma Pyscher is an inspirational business leader and co-owner of multiple Biggby Coffee franchises. With roots in nonproﬁt work, particularly in supporting at-risk youth, Norma has seamlessly integrated her passion for social impact into her entrepreneurial experience. LinkedInCORE TOPICS + DETAILS: [51:53] - When Change Equals GrowthFrom previous careers to franchise ownership Both Jon and Norma come from unique backgrounds before their time as franchisees. Jon was an environmental scientist, while Norma worked in the nonproﬁt sector. They shared a commitment to meaningful work, which is what attracted them to BIGGBY® COFFEE. Their stories underscore the courage required to pivot into entrepreneurship and fulﬁllment found in creating positive workplaces. As Jon says, “don't wait to make a change.” [32:09] - More than a WorkplacePutting employee growth and wellbeing ﬁrst A workplace is not a family. But why can't it feel like one a bit more often? Jon and Norma emphasized the importance of supporting their employees' growth and well-being, treating their teams like family. They highlighted the signiﬁcance of providing second chances and fostering an environment where everyone feels valued. This also means setting clear expectations and encouraging personal development.[59:28] - The Vision of LeadershipSetting new standards for workplace culture Jon and Norma discussed their commitment to improving workplace culture, not only in their franchises but through their example in the wider corporate landscape. By setting high standards for how employees are treated and engaged with, they hope to be positive inﬂuences for other workplaces. It's not about the bottom line — it's about being remembered for creating positive work environments and being willing to step up on behalf of employees.[50:47] - Be Vulnerable FirstThe power of authenticity in leadership Norma and Jon discussed the outdated idea that leaders are meant to always appear infallible and all-knowing. Instead, they advocate for a leadership style that embraces vulnerability, encouraging open communication and authenticity within their teams. As we've seen time and time again, this approach fosters a deeper connection between employees and management, creating a more cohesive and supportive team dynamic.[46:47] - When Leaders Learn from EmployeesIncorporating employee feedback for lasting success The importance of listening to employees and incorporating their feedback into business decisions was a key theme, as it always is when it comes to BIGGBY® COFFEE.. Norma and Jon (as well as cohosts Mike and Laura) believe that great ideas can come from any level within the organization and that acknowledging and acting on employee suggestions leads to better business outcomes and a more engaged team. Better people and a better bottom line — what's better than that?[1:01:02] - More than CoffeeEnvisioning a future in alignment with personal values Both Norma and Jon shared their aspirations for their personal and professional legacies, emphasizing the impact they hope to have beyond the success of their BIGGBY® COFFEE franchises. Norma spoke of her children, of wanting them to inherit a legacy of social and emotional intelligence, coupled with a business acumen that prioritizes people ﬁrst. Jon expressed a similar thought, hoping his employees would measure future workplaces by the positive experiences they had working for him.RESOURCES:[1:10] Live You Love LaboratoryTM[9:01] BIGGBY COFFEE Franchising®FOLLOW: Follow Jon: LinkedIn Follow Norma: LinkedIn Follow Laura Eich:LinkedInFacebookInstagram Follow Mike McFall:WebsiteLinkedInFacebookXInstagram Follow BIGGBY® COFFEE & LifeLabTM:WebsiteFacebookXInstagramLinkedInAbout LifeLabTMABOUT LOVE IN LEADERSHIP:At the Life You Love LaboratoryTM and BIGGBY® COFFEE, we're out to prove that financial success and healthy workplace culture aren't two separate goals. BIGGBY® COFFEE's own cultural transformation is proof that not only is it possible to have a successful company where people aren't miserable at work, but that the happier your people are, the more your business will grow. Each week, join host Laura Eich, Chief Purpose Officer at BIGGBY® COFFEE, and her co-host and BIGGBY® COFFEE co-CEO Mike McFall as they're joined by guests from around the world to learn how they are fostering a culture of love and growth in the world's most innovative and people-centric companies. Get inspired. Get real. Get ready to transform workplace culture in America with us. This is the Love in Leadership podcast. Learn more at: loveinleadershippodcast.comABOUT THE HOSTS: Mike McFall began his journey with BIGGBY® COFFEE as a minimum-wage barista at the original store in East Lansing in 1996. Over the span of 23 years, alongside business partner Bob Fish, he has helped create one of the great specialty coffee brands in America. Today Mike is co-CEO with Bob, and BIGGBY® COFFEE has over 250 stores open throughout the Midwest that sell tens of thousands of cups of coffee each day. But more importantly to Mike and BIGGBY® COFFEE, the company is a profoundly people-first organization. Mike is also the author of Grind, a book which focuses on early stage businesses and how to establish positive cash flow. Laura Eich is BIGGBY® COFFEE's Chief People Officer, having worked in a variety of roles at BIGGBY® COFFEE for the last 11+ years. She helped launch BOOST, the department at BIGGBY® COFFEE which ultimately became LifeLabTM — BIGGBY® COFFEE's inhouse culture cultivation team designed to help people be the best versions of themselves and help companies support them along the way. In her role, Laura helps people build lives that they love through the process of building profitable businesses and robust, growth-filled careers. PRODUCED BY DETROIT PODCAST STUDIOS: In Detroit, history was made when Barry Gordy opened Motown Records back in 1960. More than just discovering great talent, Gordy built a systematic approach to launching superstars. His rigorous processes, technology, and development methods were the secret sauce behind legendary acts such as The Supremes, Stevie Wonder, Marvin Gaye, Diana Ross and Michael Jackson. As a nod to the past, Detroit Podcast Studios leverages modern versions of Motown's processes to launch today's most compelling podcasts. What Motown was to musical artists, Detroit Podcast Studios is to podcast artists today. With over 75 combined years of experience in content development, audio production, music scoring, storytelling, and digital marketing, Detroit Podcast Studios provides full-service development, training, and production capabilities to take podcasts from messy ideas to finely tuned hits. Here's to making (podcast) history together. Learn more at: DetroitPodcastStudios.com

HR: Human Revolution (featuring Katrina Ghazarian)