Podcasts about Ray Kroc

00:00 - IntroductionWe open with coffee talk today–and sugar intake, including some beverage shortcuts. Tyler calls it cheaping out; Eddie calls it hillbilly lemonade. We also reminisce about our favorite waitress, 4'10” Miss Connie with the beehive haircut. Oh yeah, also pickle races. Poor Miss Connie.08:05 - Entrepreneurship: A Good Idea?A few weeks ago, guest Matt Aston recommended the book The E-Myth Revisited (now available in an updated version). Tyler shares that this book hit him in the teeth when he picked it up recently. We're discussing this book today because it's filled with great content for construction-related entrepreneurs. Business is hard. Each year, 627,000 businesses are started and 595,000 businesses fail. Many of those may have been active for several years, but still, it's clear that starting and running a business successfully is tough work. Author Michael E. Gerber shares his insights by telling the story of Sara, a fictional pie maker.12:46 - Initial E-Myth Takeaways Eddie shares the first bits of insight that he took from this book. Gerber distinguishes between the technician,  the manager, and the entrepreneur. These are three roles may exist in A technician is the person who can do something well. A manager the person who is good at logistics and task completion. An entrepreneur is the person who works not so much in the business and on the business. Tyler explains that many businesses are started by technicians who quickly find themselves needing to now fill all three of these roles. And since they may not have management strengths or entrepreneur strengths, their businesses often fail. Tyler and Eddie both share examples of how this pattern played out in their respective businesses, ABSI and Storybuilder. The pattern is one that will sound familiar to you if you've started your own business. As a company grows, team members are added in a less-than-strategic manner, resulting in confusion and frustration. The next step is often a soft collapse back to the point where the business owner is once again handling almost everything.   22:55 - SystemsTyler shares that his entrepreneurial journey has gone through the first part of this cycle. Tyler and Eddie discuss the smoothness of the system that makes this podcast operate and Tyler contrasts that with his business. Eddie discusses Gerbers references to Ray Kroc and what he did with McDonald's. Kroc bought a system. Gerber makes the argument that even owners of small businesses need to approach their business like a franchise in regard to team-building, systems, and training. Tyler refers to the movie Founder, which tells Kroc's story. This leads to some talk about the turn-key revolution pioneered by McDonald's. Tyler encourages business owners to check out Loom as a means of creating operational guides.32:12 - Training and More Eddie shares that one of the lessons from the book that most resonated with him was the importance of determining your primary aim. In other words, what is your life goal? If this business cannot generate that reality, then don't pursue the business. Tyler critiques this a bit, saying that the process needs to be considered as much as the primary aim. He said that the path to that end is just as important. Structuring a desired lifestyle now is as important as an entrepreneurial endgame. Eddie discusses the book's 4 tenets of strategy: organization, management, people, and marketing. Then there's a 5th-systems–that was more than we could discuss today. 36:12 - The HotelTyler and Eddie discuss Gerber's hotel storyline. Gerber recounts his experience learning about the systems that enabled this hotel to operate on such a high level. Then Gerber contrasts this hotel experience with a barbershop that provides high-quality service up front but was unable to repeat the quality of that experience over time. Tyler discusses the importance of not just first but also second, third, and fourth impressions. It's about consistently focusing on the things that are essential.  Check out the partners that make our show possible.Find Us Online: BrosPodcast.com - LinkedIn - Youtube - Instagram - Facebook - TikTok - Eddie's LinkedIn - Tyler's LinkedInIf you enjoy the podcast, please rate us on Apple Podcasts, Spotify, or wherever you listen to us! Thanks for listening!

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In this episode, Rode Dog and Karl Bryan dive deep into some of today's biggest “hot button” business topics, including Tariffs, AI disruptions, and industry insights for business coaches. They also mix in some fun with Canadian culture, hockey heartbreaks, domains as investments, and give practical advice for coaches looking to future-proof their businesses. Key Topics & Takeaways 1. Tariffs, Trade, and Global Shifts Rode Dog kickstarts with a question about tariffs, leading Karl to discuss how trade wars (like the US-China standoff) are shaking up global production strategies. Example: Apple's iPhone production moving from China to India. While tariffs achieved moving manufacturing out of China, it's not returning to the USA, and may result in higher costs for consumers. Karl predicts India could be the next global superpower due to its English proficiency, young population, and established legal system. 2. The Next AI Boom: Vertical AI Agents AI is evolving fast; Karl introduces the idea of "vertical AI agents" — specialized AI systems designed to automate and optimize niche business processes. Example: Instead of broad tools like ChatGPT, imagine specially-built AI tools just for onboarding new coaching clients or handling unique business tasks. Takeaway: Coaches and entrepreneurs should think ahead about how to leverage AI to streamline their own offerings or improve their clients' systems. 3. Industries Most (and Least) Affected by AI Karl flips the usual question—rather than only asking which industries will be disrupted, consider which won't be. Industries ripe for disruption: accounting, finance, healthcare (especially wearables/predictive analytics), cybersecurity, transportation (self-driving vehicles), inventory management, customer service. Industries less vulnerable: Pest control, roofing, painting—businesses unlikely to be targeted by tech giants or replaced by automation (at least, for now). Expect living and business costs to decrease over time as AI reduces overheads across sectors. 4. Adaptation Mindset: Fear, Anger, and Opportunity Major take-home: Don't let fear or anger about change (like AI) hold you or your clients back. Be proactive—learn, experiment, and adapt. Karl reminds listeners: successful entrepreneurs are lifelong learners. Don't get “owned” by past habits or anxieties—stay focused on yourself and actionable progress. 5. Opportunistic Investing (Stocks & Domains) Rode Dog puts Karl on the spot for a “stock pick”—Karl mentions Uber and Spotify as blue-chip plays, but heavily caveats this is NOT financial advice. Karl also shares his continued belief in premium domain names (.com > .net/.org/.ca) as a long-term, low-maintenance investment—with an eye on branding and digital real estate in the coming years. Note: For Canada-specific strategies, .ca domains are useful for patriotic/niche marketing, but .com still reigns for long-term value. 6. Humor & Human Touch The hosts riff on the heartbreak of being a Toronto Maple Leafs fan and the Canadian experience, adding levity and relatability for their audience. References to newsjacking (tying your marketing to current events), mindfulness, and living a long life (for maximum benefit from the AI age). Karl's Zen Moment / Closing Thought The two emotions most likely to stop you reaching your goals: Anger and fear. To escape the loop, focus less on the unchangeable past/fear and more on next actions. “You'll be remembered for what you refuse to give up on.” It's never too late to retool—Ray Kroc started McDonald's at 52; Colonel Sanders in his 60s. Focus on what you help people build, not just what you say. Resources & Links: Learn more about business coaching and get access to exclusive resources at focused.com For pre-show, daily emails, and deeper dives, subscribe to the podcast and community. Quote of the Episode: “No one's interested in something you didn't do.” – Karl quoting the Tragically Hip Remember: Progress equals happiness! If you enjoyed the episode, please subscribe, share with a fellow coach, and leave a review. See you next week on Business Coaching Secrets! Ready to elevate your coaching business? Don't wait! Listen to this episode now and make strides towards your goals. Visit Focused.com for more information on our Profit Acceleration Software™ and join our community of thriving coaches. Get a demo at https://go.focused.com/profit-acceleration

In this episode of the I Fired My Boss podcast, host Dan Claps dives into the transformative lessons he's picked up from a handful of impactful business books. Dan shares insights from titles like Grinding It Out by Ray Kroc, The Outsiders, How to Make a Few Billion Dollars by Brad Jacobs, and That Will Never Work by Netflix co-founder Marc Randolph. The episode zeroes in on the Netflix story, particularly Randolph's revelation that true company culture isn't about perks like hot tubs and ping-pong tables—but about giving brilliant, creative people the autonomy to solve meaningful problems. Dan connects this idea to his own leadership journey in franchising, emphasizing the importance of crafting a culture of trust, autonomy, and alignment around a common mission.Dan also reflects on broader lessons for entrepreneurs, including the importance of starting before you feel completely ready. Drawing parallels between Netflix's foresight in pivoting from DVDs to streaming and his own path into water restoration franchising, Dan underscores how being in the business gives you clarity you can't get from the outside. He encourages listeners not to overanalyze potential future challenges but to dive in, learn, and adapt. Whether you're considering launching a business or are already deep in the game, this episode offers a grounded yet inspiring perspective on leadership, culture-building, and the value of action over hesitation.

Christians are not hamburgers. Ray Kroc leveraged assembly line technology to improve fast-food and then franchised McDonald's. God didn't assembly line you. If God made everybody different, let's not.

In this episode of the I Fired My Boss podcast, host Dan Claps dives into the transformative lessons he's picked up from a handful of impactful business books. Dan shares insights from titles like Grinding It Out by Ray Kroc, The Outsiders, How to Make a Few Billion Dollars by Brad Jacobs, and That Will Never Work by Netflix co-founder Marc Randolph. The episode zeroes in on the Netflix story, particularly Randolph's revelation that true company culture isn't about perks like hot tubs and ping-pong tables—but about giving brilliant, creative people the autonomy to solve meaningful problems. Dan connects this idea to his own leadership journey in franchising, emphasizing the importance of crafting a culture of trust, autonomy, and alignment around a common mission.Dan also reflects on broader lessons for entrepreneurs, including the importance of starting before you feel completely ready. Drawing parallels between Netflix's foresight in pivoting from DVDs to streaming and his own path into water restoration franchising, Dan underscores how being in the business gives you clarity you can't get from the outside. He encourages listeners not to overanalyze potential future challenges but to dive in, learn, and adapt. Whether you're considering launching a business or are already deep in the game, this episode offers a grounded yet inspiring perspective on leadership, culture-building, and the value of action over hesitation.

Send us a textThe arbitrary deadline of turning 40 has long been accompanied by the ominous warning that "a fool at 40 is a fool forever." But is this cultural expectation rooted in truth or merely a societal construct that creates unnecessary pressure?Drawing from personal experience and historical examples, I challenge this limiting belief by highlighting remarkable success stories that defy age-based expectations. Harlan Sanders founded KFC at 65, Gordon Bowick launched Starbucks at 51, and Ray Kroc transformed McDonald's into a global empire at 52. Vera Wang and Joyce Meyer both began their impactful careers at 40. These examples aren't exceptions—they're powerful reminders that your timeline isn't dictated by cultural norms.When I turned 40 in 2017, I faced what felt like attacks on all fronts—corporate challenges, spiritual warfare, and financial pressure. This period of darkness nearly broke me but ultimately became the catalyst for writing my first book and creating this podcast. What appeared to be a season of failure was actually preparation for purpose. Through this experience, I discovered what I now share with you: "The wisdom of patience will teach you speed." Every trial builds competence, character, and capacity for your ultimate calling.Modern achievements like Forbes' "40 Under 40" lists amplify the pressure to perform by certain ages, yet these arbitrary metrics ignore divine timing and individual purpose. Instead of measuring yourself against cultural expectations or corporate achievements, discover your God-given purpose and pursue it without the anxiety of comparison. You weren't created to fit someone else's standard but to fulfill a unique calling that transforms lives in ways only you can.Have you been feeling the pressure of age-based expectations? Share your journey with us and remember—your story isn't finished, and your greatest contributions may still lie ahead, regardless of your age.Support the showYou can support this show via the link below;https://www.buzzsprout.com/1718587/supporters/new

From the stories of the Gospels, Yeshua is gathering his troops closer and making his enemies, well, his enemies. Judas betrays him, The leadership mockingly test him. Historical marker includes Jackie Robinson and Ray Kroc.Support the showThanks for listening. Please share the pod with your mates, and feel free to comment right here! Write to Bob on his email -- bobmendo@AOL.comLink to https://www.facebook.com/profile.php?id=100078996765315 on Facebook. Bobs Your Uncle features the opinions of Bob Mendelsohn and any of his guests.To financially support the podcast, go to the Patreon site and choose Gold, Silver or Bronze levels. Thanks for that! https://www.patreon.com/BobsYourUncle To read Bob's 1999 autobiography, click this link https://bit.ly/StoryBob To see photos of any of Bob's guests, they are all on an album on his Flickr site click here: https://www.flickr.com/photos/bobmendo/albums/72177720296857670

It's that time again—Opening Day is here for the Padres (and Giants)! ⚾️ We're diving into some of the most legendary Opening Day moments in San Diego history, from the very first franchise win in 1969 to the walk-off magic at Petco's inaugural game in 2004. Plus, we revisit Ray Kroc's infamous stadium rant and the wild 11-run inning that left fans speechless.Looking ahead to 2025, can anyone catch the Dodgers? Did the Giants and D-backs improve enough to shake things up? And did the Padres do enough this offseason to stay competitive?We've got all that, plus the latest Opening Day odds, new eats at Petco (Michelin-star tacos?!), City Connect jersey updates, and what to expect during the Padres' first homestand.So grab your peanuts, crack open a cold one, and let's talk baseball—San Diego style.

Great line to remember. Listen in to a few ways I think about this line on a daily basis that you can apply to your life. Get The Warrior Dad book here - https://mybook.to/thewarriordad

This quarter of the Future of Agriculture podcast is made possible by Case IH: https://www.caseih.com/en-us/unitedstatesJ.R. Simplot: A billion the hard way by Louie AtteberySimplot company website“During World War II, Jack Simplot's plants produced thirty-three million pounds of dehydrated potatoes and five million pounds of dehydrated onion to fuel America's fighting men and women. In the 1960s, he helped McDonald's chief Ray Kroc turn the french fry into a national staple. In the 1980s, the Idaho farm boy with the eighth grade education played a major role in making the personal computer a household word. And as a new century begins, the company and the man show little sign of resting on the laurels.”That is from the book J.R. Simplot: A Billion the Hard Way by Louie Attebery which tells the incredible life story of J.R. Simplot, more commonly known as Jack Simplot. Today Simplot is a household name for those of us in agribusiness. The diversified global company has business interests in farming, ranching and cattle production, food processing, food brands, phosphate mining, fertilizer manufacturing, and other enterprises related to agriculture. But the humble beginnings it came from and the incredible evolution of the company has a lot of insights for all of us interested in the future of agriculture and is the focus of today's history of agriculture episode. Brought to you by Case IH: Case IH designs,engineers and produces cutting-edge farm equipment based on a comprehensive understanding of farmers' needs, wants and challenges, integrating these insights into their development and manufacturing.For example, take their Model Year 25 Magnum tractor. The new Magnum is purposefully designed to answer farmers' needs in every design and engineering choice. Improved horsepower for pulling heavier loads, faster. Bundled, integrated and ready-to-go precision tech for greater accuracy in the field. And a transmission farmers can tweak for improved control and performance in different tasks. That kind of design thinking is exactly where the future of ag is headed, and that's why you'll be hearing me talk to the folks at Case IH at different points throughout this quarter about what they do and how they're working to push the ag forward.

McDonald 's, uno de los gigantes pioneros de la comida rápida, registró este lunes unos resultados que decepcionaron al mercado. La compañía registró un beneficio neto de 2.017 millones de dólares, un 1% menos que en el mismo periodo del año anterior. Su BPA, de 2,80 y su BPA ajustado, de 2.83 dólares estuvieron en consonancia con lo previsto por el mercado. Una de las grandes culpables de esta caída ha sido la facturación, que ha pasado de 6.406 millones en el cuarto trimestre a 6.388 millones en este. Y es que el virus E.Coli trajo por la calle a de la amargura a la hamburguesería en octubre. El 22 de ese mismo mes las autoridades abrieron una investigación por los 50 casos de intoxicación que dejó este virus, entre ellos un muerto. Los efectos en la bolsa no se hicieron esperar: 24 horas después de saltar la noticia, las acciones de la compañía se desplomaron más de un 10%. A pesar de esto, Kempczinski mira 2025 con optimismo. Y es que este no es un año cualquiera. McDonalds cumple 70 años. Fue en 1955, cuando Ray Kroc, vendedor y fabricante de máquinas de batidos, se queda alucinado con la forma que tenían de trabajar los hermanos Mcdonald en su restaurante de California. La rapidez e incluso podríamos decir el “fordismo” que aplicaban a la forma de hacer hamburguesas se cuenta de manera magnífica en la película “El fundador”, dirigida por John Lee Hancock. En esta escena, Ray Kroc, interpretado por el ganador del Óscar, Michael Keaton, alucinaba con la rapidez de producir hamburguesas. En ese momento, vio la magnífica oportunidad de crear franquicias, algo que los hermanos Mcdonalds no supieron prever. De hecho, Kroc les hizo “una oferta que no podían rechazar” pero rechazaron: se negaron aceptar el 0,5 % de los ingresos brutos anuales de la cadena y acabaron vendiendo los derechos de la compañía por 2,7 millones de dólares. Además, el fundador de Mcdonalds hundió su restaurante, cuando abrió un Mcdonalds justo en la acera del frente. Mcdonalds parece que tiene clara su apuesta para 2025: seguirá apostando fuerte por el mercado chino, va a abrir la mitad de los locales que va abrir este año en China. Es un plan que tiene la mirada puesta en 2028: para ese año, el objetivo es superar los 10.000 locales.

2025.02.12 Ray Kroc y Mc.DonaldsLa suerte es un dividendo del esfuerzo, mientras más me esfuerzo, más suerte tengoEsta semana estamos hablando de cuatro grandes empresarios que comenzaron sus negocios después de los 40 años, y aprendiendo de los éxitos y fracasos de estos gigantes. Busca Cápsulas Gerenciales en tu plataforma de podcast favorita, y descubre como Ray Kroc vio una oportunidad en Mc.Donalds que ni sus creadores vieron. #cápsulasgerenciales #capsulasgerenciales #desarrollopersonalholistico #mejorcadadia #inspiracionyexito

Join Ben Kinney, Chad Hyams, and Bob Stewart as they explore the fascinating origin story of McDonald's. Discover how Maurice and Richard McDonald transformed the restaurant industry by pioneering fast food with their innovative ideas. Uncover the strategic moves and competitive spirit of Ray Kroc that turned McDonald's into a global powerhouse. Delve into lessons of efficiency, risk-taking, and adapting business models. Learn about McDonald's successes and flops, highlighting their unique journey from a modest start to a world-renowned brand. Tune in for insights that transcend the golden arches. ---------- Connect with the hosts: •    Ben Kinney: https://www.BenKinney.com/ •    Bob Stewart: https://www.linkedin.com/in/activebob •    Chad Hyams: https://ChadHyams.com/ •    Book one of our co-hosts for your next event: https://WinMakeGive.com/speakers/ More ways to connect: •    Join our Facebook group at www.facebook.com/groups/winmakegive •     Sign up for our weekly newsletter: https://WinMakeGive.com/sign-up •     Explore the Win Make Give Podcast Network: https://WinMakeGive.com/ Part of the Win Make Give Podcast Network

America has a sickness in both body and mind. The confirmation hearing of RFK Jr this week, and the general opposition to his appointment, is a prime example of this illness. Even many of the Republican supporters are only in his favor for political reasons, not for those of health, as is the case with his detractors. As these political stunts go, RFK Jr was belittled for quoting the NIH itself or for having reported on the weaponization of Lyme disease. He was hit with questions on climate as a driver of disease, rather than being asked about the companies that make the slop we call food; and their revolving door with government regulators. Interestingly, the same people most immune to C.O.V. are also the main perpetrators of poisoned and disgusting food in America. In fact, one of the most vile anti-RFK-Jr campaigns is about something called “goyslop,” the idea that McDonalds in particular, but fast food in general, is low quality but expensive trash sold to non-jews for immense profit. Now obviously the founders of the company, and even Ray Kroc, were not Jewish, but Harry J. Sonneborn was. Harry is the guy who expanded the business via franchisee land transactions. The work of Leonard and Myra Rosenblatt as franchisees also expanded the modern restaurant. The marketing team of Robert Bernstein and Skimp Rein, along with jewish artist Simms Taback, were instrumental in creating the modern image, happy meal, and toy program, despite the fact all jews are essentially forbidden from eating McDonalds due to dietary reasons. The same thing is true of Häagen-Dazs ice cream and American hotdogs, which have become lesser quality versions of Italian and German classics. Reuben Mattus, of Häagen-Dazs, wanted to sell ice cream at a premium price to wealthy Americans under the guise of a high quality label and a foreign sounding company name. Charles Feltman, on the other hand, wanted to sell frankfurters for cheap, so he slapped them on a lower quality bun and sold them at his restaurant. -FREE ARCHIVE (w. ads)SUBSCRIPTION ARCHIVEX / TWITTER FACEBOOKWEBSITEPAYPALCashApp: $rdgable EMAIL: rdgable@yahoo.com / TSTRadio@protonmail.comBecome a supporter of this podcast: https://www.spreaker.com/podcast/tst-radio--5328407/support.

They thought I was sent from corporate! McDonald's Breakfast is arguably the most desirable form of McDonald's, and my Ronald McDonald-looking-ass got to chow down on it with the king of the clowns, Clown Boss Chad Damiani! The Good: I got treated like a king for coming in dressed as Ronald (and I don't think they knew I wasn't sent from the higher-ups), the McGriddle hits (for me), the hash browns hit (for Chad), and they made no stink about me playing in the PlayPlace The Not Good: The Chicken Biscuit is the drier than heck, and the ordering kiosk gave Chad a difficult time The Just There: The Egg McMuffin What We Ate: Sausage McGriddle, Egg McMuffin, Hash Browns, Deluxe Pancake Breakfast with Bacon, & the Chicken Biscuit Chad made the mistake of romanticizing a diner that did NOT live up to any expectations of decency in this week's Calibration Station "Fine" Dining is now on video! Head on over to my YouTube to watch this episode! Music by: James McEnelly (@Ramshackle_Music) Theme Song by: Gabe Alvarez (@spooky.gabe) Segment Transitions Voiced by: Sandy Rose "Fine" Dining is on Patreon! Get an extra episode every month (In just a couple days, my January Patreon exclusive episode drops, and I get to cover my all-time favorite burger chain, Dan's Hamburgers out of Austin, TX with my friend Gabe Alvarez), extended Yelp from Strangers segments every other week, merch discounts, download access to our music including the 7 singles from our Olive Garden musical, and more! Patreon Producers: Joyce Van, & Sue Ornelas   Get the 5 Survival Tips for Casual Dining at www.finediningpodcast.com!   Join the show's Discord server: https://discord.gg/6a2YqrtWV4   Send in your McDonald's stories at finediningpodcast@gmail.com.   Follow the show on TikTok and Instagram @finediningpodcast Follow Chad on Instagram @thechaddamiani   Let me know where I should go next by leaving us a review on Apple Podcasts, Spotify, Amazon Music, PodcastAddict, Overcast, or wherever you get your podcasts. I read every one!   Next week on "Fine" Dining: The Third & Final Hooter-Bowl [Part One]! I drive all the way to Las Vegas to stay at the Hooters Hotel & Casino (now branded as the OYO) to eat at the only Hooters in the country to serve breakfast with my good friend Alexander Poncio. Ever work at Hooters? Send your stories to finediningpodcast@gmail.com.

Send us a textJoin me on an exploration of Shangri-La studio's rich musical history. A legendary music studio that was spared from the flames of the devastating Los Angeles wildfires. With intriguing stories of The Band and Bob Dylan and Dylan's iconic tour bus-turned-recording space, you'll gain a fresh appreciation for this studio that's been a haven for music legends like Eric Clapton and Richard Manuel. Together, we reflect on the studio's significant contributions to music, from the albums of Adele, Kings of Leon and Mark Knopfler, and consider the critical importance of preserving our musical landmarks.Shangri-La's walls have borne witness to a kaleidoscope of musical genius, and this episode is a walk through those hallowed halls. Listen as I unravel the story behind a song inspired by Ray Kroc's life. Discover how Mr. Ed, the talking horse, plays into this tapestry of anecdotes, mixing music history with pop culture and a dash of lighthearted trivia. You'll also hear about the studio's eclectic legacy, featuring sessions with Metallica, U2, and Depeche Mode, that continue to captivate artists and audiences alike.From 'Love Stinks' from the J. Geils Band to the iconic song "Don't You Forget About Me" by Simple Minds, we journey through transformative songs and bands that have shaped the musical landscape. As we reflect on paths that lead to varying levels of success, there's a heartfelt call to embrace every musical story, big or small. “Music In My Shoes,” where we blend stories of music history with personal reflections and keep the melody playing."Music in My Shoes" where music and memories intertwine.Learn Something New orRemember Something OldPlease Like and Follow our Facebook and Instagram page at Music In My Shoes. You can contact us at musicinmyshoes@gmail.com.

What are the 7 Stages?. Hi everyone, Carl Gould here with your #70secondCEO. Just a little over a one minute investment every day for a lifetime of results. So what are these 7 stages? We've been talking about them a lot already. Let me give you an overview of each of the 7 stages before we get more into it. Stage one is the strategic planning stage. This is where your dream is born, you're going to focus on the direction, the planning of your company, you're going to sell your business first, then you're going to create it. Well, what the heck does that mean? Have you ever heard of a franchise? Ray Kroc, way back when he had the idea of selling businesses to people when they didn't exist, and then creating them later on. He actually had to convince the government that it was not fraudulent. Have you ever bought a home or an apartment just by looking at the building plans when there was nothing but a hole in the ground, and a building was going to be built later on? That build or that developer sold the business first, created second. A very common practice in this day and age when they build new sports arenas is they sell what's called Personal seat licenses before the venue is ever built. They sell you the right to buy that seat once it's made. In other words, they sold the whole stadium. They sold out the stadium before the stadium was ever built. Have you ever bought a ticket to a performance that has not debuted yet? Have you ever pre purchased a book or a record album or musical album or DVD or CD? Anyone who pre sells anything, is selling the business first and creating second. Like and follow this podcast so you can learn more. My name is Carl Gould and this has been your #70secondCEO.

Duke and $1000 The NY CF's Rocky Bridges Don Zimmer Bavasi, Ray Kroc, and Doug Radar Commissioners ... who was the best Dr. Bobby Brown 3B and Cardiologist Sparky, Gene Autry and Gene Mauch Reese, Pesky, Moose, and Gorman Scouts Agents Umpires and Owners Reggie and Nolan

Former President, San Diego Padres.  McDonald's Board of Trustees 1983-97. Seen with the late Joan Kroc.

This week on RITY:A Steely Dan song you'll never listen to the same way again once you hear it's meaning!A song Mark Knopfler was inspired to write after reading Ray Kroc's autobiographyWe're going to have an early Thanksgiving dinner with Alice Brock and her husband. Plus some guy named Arlo and his friend. I hope you have 18 minutes to spare.For more info on the show, visit reelinwithryan.com

In episode #115, I'm speaking with Peter Ritchie, who served as CEO and Chairman of McDonald's Australia for over three decades. Peter played a pivotal role in the company's growth across the country and into Asia. As McDonald's first employee outside of North America, he established the brand in Australia from the ground up, transforming it into a powerhouse with over 500 stores and 50,000 employees. His commitment to leadership development, continuous learning, and training made McDonald's Australia one of the best-performing regions globally. Peter also brings his expertise and passion to a variety of industries and community projects. In this episode, he shares his journey working alongside McDonald's founder Ray Kroc for over 14 years and reflects on why McDonald's succeeded. Some facts about the McDonald's brand today: More than 41,000 stores are open worldwide More than 2 million employees – the second largest employer after Walmart Serving 70 million customers per day Now open in 118 countries Brand value estimated at $155 billion Shareholder dividends have increased for 25 years. This is episode #115 and Peter Ritchie! Expresso on Social Media

Corporate and the local operators. Change or die. Alex P. Keaton. Ray Kroc. Fred Turner. THREE LEGGED STOOL (not poop). Private equity. Balloons. Kill yourself with whatever is left...

Welcome to The Orthogonal Bet, an ongoing mini-series that explores the unconventional ideas and delightful patterns that shape our world. Hosted by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Samuel Arbesman⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. In this episode, Sam speaks with the writer Henry Oliver. Henry is the author of the fantastic new book Second Act. This book is about the idea of late bloomers and professional success later in life, and more broadly how to think about one's career, and Sam recently reviewed it for The Wall Street Journal. Sam really enjoyed this book and wanted to have a chance to discuss it with Henry. Henry and Sam had a chance to talk about a lot of topics, beginning with how to actually define late bloomers and what makes a successful second act possible, from experimentation to being ready when one's moment arrives. They also explored why society doesn't really accept late bloomers as much as one might want it to, how to think about the complexity of cognitive decline, what the future of retirement might look like, along with many examples of late bloomers—from Margaret Thatcher to Ray Kroc. Produced by⁠⁠ ⁠Christopher Gates⁠⁠⁠ Music by⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠George Ko⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ & Suno

Retrouvez tous les extraits mentionnés en story de notre compte Instagram ou sur TikTok @moulayetok. Pour ceux qui souhaitent rejoindre la #TribuESOA au sein de notre groupe Telegram exclusif, c'est par ici : https://bit.ly/ESOATribe --------- Le Podcast "#Entrepreneur State Of Africa" dit tout haut ce que les #entrepreneurs pensent tout bas, avec Kahi Lumumba (Co-Founder & CEO Totem Experience, Adicomdays) et Moulaye Tabouré (Co-Founder & CEO de ANKA (ex-Afrikrea) ). Dans cet épisode, Kahi et Moulaye analyse avec l”'Oeil de l'Entrepreneur” le film “The Founder" (Le Fondateur) sur l'épopée entrepreneuriale derrière le succès de la chaine McDonalds ! De la résilience et l'exécution du commercial raté Ray Kroc jusqu'à révolutionner le monde de la restauration (et de l'immobilier mondial) en passant par sa relation puis litiges avec les frères McDonalds à l'origine du concept.

In this episode of the Kankakee Podcast, host Jake LaMore revisits the history of the Noble Dairy Queen with guest Joe Rintelman. Initially aired in December 2022, this re-release corrects earlier inaccuracies and offers a comprehensive look into an iconic local institution.--Joe Rintelman, a teacher turned family business member, shares the fascinating journey of Dairy Queen's rise, from its inception in Joliet in 1940 to Sherb Noble's military service and his enduring impact on the brand. We delve into the pioneering days: the innovative custard-making methods, the development of the first soft-serve machines, and the strategic avoidance of market competition in Kankakee.The episode highlights the pivotal role played by Sherb Noble, a man with a quiet demeanor but a formidable work ethic, whose leadership spanned generations. Despite the trials of World War II, Dairy Queen persevered, thanks to dedicated managers like Jim Odette, and continued its tradition of local community impact.Listeners will appreciate Joe's insights into Dairy Queen's product evolution, from the early "ice milk" days to the revolutionary Blizzard, which redefined how desserts were enjoyed. We touch upon interesting historical ties, like Ray Kroc's brush with Dairy Queen before founding McDonald's and how local traditions, such as making Dilly Bars and cakes in-house, have maintained longstanding community connections.Join us as we explore the legacy of Dairy Queen through Joe's personal anecdotes, stories of resilience, and a deep dive into the brand's unique offerings. Whether you're a longtime fan or a new enthusiast, this episode is a testament to the enduring appeal of Dairy Queen and its special place in the hearts of Kankakee's residents.So, grab your favorite Dairy Queen treat, sit back, and tune in to relive the rich history and community spirit that makes the Noble Dairy Queen a cherished local landmark.Send us a text Support the show

In Episode 27 of RevOps Champions, host Brendon Dennewill welcome Luke Carlson, CEO and founder of Discover Strength, to delve into the complexities of scaling franchise businesses. Carlson underscores the necessity of viewing franchisees as partners rather than employees, given their financial stake and the imperative to uphold brand standards. Drawing from the successes of iconic franchises like McDonald's, Carlson and his team embarked on a journey to understand the franchise business thoroughly and define their own approach. Key success factors discussed include meticulous location analysis and the pivotal role of selecting suitable franchisees, though understanding this process is ongoing.Carlson shares the importance of building robust, simple systems that embody the brand's essence, ensuring they are teachable and usable by all levels within the franchise. He emphasizes the need for interconnected success among vendors, franchisees, and franchisors, drawing parallels from Ray Kroc's philosophy at McDonald's. The episode also highlights the critical balance between maintaining personal touch and leveraging technology, advocating for "rifle shot" testing of new systems before full-scale implementation to ensure efficiency and return on investment. Carlson stresses that franchisees must follow core processes and playbooks, as consistent consumer experience is paramount.In discussing the broader challenges of scaling, the conversation touches on financial and infrastructural demands that accompany growth, as well as the continuous effort needed to sustain organizational values and culture. Carlson and the hosts agree on the importance of sustaining long-term value, ensuring franchisees' success, and maintaining economic feasibility. They explore the idea of balancing revenue growth with infrastructure investment, and Carlson shares insights on keeping the franchise model flexible yet robust to accommodate new technologies and evolving market dynamics. The episode concludes with an emphasis on long-term customer satisfaction, vendor relations, and the necessity of attracting talented individuals for sustainable franchise growth.Find more at revopschampions.com

What did Ray Kroc, Maya Angelou, Margaret Thatcher, and Malcolm X all have in common? (Don't worry - this isn't a dirty joke!) They were all opsimaths, i.e. a person who blooms late in life. In his new book SECOND ACT: What Late Bloomers Can Tell You About Success and Reinventing Your Life, author Henry Oliver shares the stories of well-known people whose greatest accomplishments happened in or past middle age. In other words, there's still hope for you! Maybe you're 45 and haven't written the great American Novel yet. There's still time! You're 55 and haven't made your first million or billion? There's still time! You're 65 and havne't gotten elected to political office? Well, let's not push it, but you never know. If you are indeed an opsimath, you'll keep working toward your goal for the sake of the thing and not in hope of any extrinsic rewards. In this informative and sometimes humorous conversation, Henry and I—two urbane gentleman that we are—discuss the following: Fluid intelligence v. concrete intelligence Why motivation is the closest thing we have to magic.  How and why to stay in the game as you get older The commonalities among late bloomers include hard work, intrinsic motivation and a willingness to keep trying and learning. The similarities between Ray Kroc's relationship with the McDonald brothers and Mark Zuckerberg's relationship with the Winklevoss twins. How Katharine Graham's family's suffocating wealth both helped and hindered her development Pre-order Henry's book here. Subscribe to his Substack here.  WAIT - don't go until you've done 2 out of these 3 things:

Hi y'all, Hannah here! In this episode, we dive into the captivating stories of visionary entrepreneurs and how they leveraged the Infinite Banking Concept (IBC) to achieve monumental success. We'll explore the journeys of legends like Walt Disney, who used his life insurance policy to bring Disneyland to life, and Ray Kroc, whose creative financial strategies turned McDonald's into a global empire. Join me as we uncover the remarkable tales of Doris Christopher, who launched Pampered Chef, and the Fosters, whose entrepreneurial spirit gave rise to Foster Farms. We'll also highlight the resilience of J.C. Penney during the Great Depression and how Stanford University was saved by a life insurance policy. These powerful success stories demonstrate the transformative potential of IBC and how it can pave the way for lasting financial legacies. Don't miss out on these inspiring narratives that showcase the true power of Infinite Banking! Have a topic you want me to discuss? Feel free to send any questions or comments to podcast@themoneymultiplier.com.    Join us for a LIVE, in-person event - The Money Multiplier Mastermind on October 10-12. Register by visiting https://www.themoneymultiplier.com/mastermind2024   To view a recorded version of our presentation on the Infinite Banking Concept, please visit: https://themoneymultiplier.com/presentation   Make an appointment with me: https://go.oncehub.com/hannahkesler   For other resources: https://linktr.ee/themoneymultiplier    Hannah: https://www.instagram.com/hannah_kesler

Every company has an inside, an outside, and an engine.This is why successful companies have a Mother, a Trumpet, and a CEO.The CEO chooses a destination and builds a machine to take us there.The Mother looks inward to the people in the company.The Trumpet makes beautiful noises for the public to hear.The Mother in your company is the person everyone goes to when they are frightened, angry, or confused. The Mother keeps your family traditions alive and makes sure that everyone feels included. (“Mother” refers only to the role in the company. It can be a man or a woman.)If your company has a strong culture, your people will deliver exceptional customer service. They will do it because their Mother has convinced them of who they are. Your company culture and your customer service will be average at best if your people don't have a strong Mother to comfort, encourage, and motivate them.The Trumpet is the person who makes the public think highly of you. Your company will become the one people think of first – and feel the best about – when your Trumpet plays the kind of music that people love to hear.Let's review:The CEO is the visioncaster who is building a Rube Goldberg machine of systems and procedures and vendors and processes and levers and pulleys and profit margins represented by all those flow charts and diagrams and spreadsheets.The Mother makes the internal business strategy come alive through employee feelings and actions.The Trumpet makes the external business strategy come alive by using media to deliver stories that will bond future customers to your company.The Mother and the Trumpet must know, like, and respect each other, because they are the left and right hand of a person playing basketball.Back in the early 2000's, when McDonald's had lost their way and was circling the drain, they asked their original Mother to come out of retirement and help them get back on track.In a June 27, 2004, story called “McDonald's Finds Missing Ingredient,” Chicago Tribune staff reporter David Greising wrote:“Fred Turner did not need to look at financial statements to know McDonald's was in trouble. He could taste it. The man who worked alongside founder Ray Kroc to turn McDonald's into a global colossus, Turner noticed when penny-pinchers at corporate headquarters changed recipes to cut costs.”The article ends by saying,“The return of the special sauce is one of hundreds of changes, big and small, that McDonald's made after they made a return to ‘Inspect What They Expect,' and the result was one of the most stunning turnarounds in corporate history.”Fred Turner's ‘Inspect What They Expect' program taught and encouraged McDonald's employees to make sure that customers received the happy experience they were expecting.Fred Turner was the “inward-facing” Mother who made McDonald's operationally excellent.Keith Reinhard was the “outward-facing” Trumpet who made McDonald's famous.Keith Reinhard told us that a trip to McDonald's would be a transformative experience:“You deserve a break today, so get up and get away, to McDonald's” and that famous advertising jingle for the Big Mac, “Two-all-beef-patties-special-sauce-lettuce-cheese-pickles-onions-on-a-sesame-seed-bun… You deserve a break today, at McDonald's.”When Keith Reinhard wasn't busy writing McDonald's ads, he wrote, “Just Like a Good Neighbor, State Farm Is There.”Reader, do you trust me enough to let me to offer you some insanely good advice?Tear up your mission statement. It's just a collection of aspirational words on paper. The hearts and minds of your people are not guided by that paper, but by the mother whose face they see and whose voice they hear. Do you know who your Fred Turner is?Quit looking for an

Kiera educates listeners on how to install systems in the billing department that can better flow out to the clinical teams so denials and old balances can disappear once and for all. Episode resources: Reach out to Kiera Tune Into DAT's Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast Tramscript: Kiera Dent (00:00.59) Hello, Dental A Team listeners. This is Kiera and man, let's do a little billing 101 for you all today on the podcast. Who's excited for billing? How to deal with denials and old balances. How does that sound? You guys, I am not your expert biller, but you know what? We're going to have a good time with this. I know enough about billing to make me a little wild. And so I hope you guys are excited about it. I feel like let's do a quick tactical practical for you.   a few things around billing. As always, thank you for being a part of our Dental 18 podcast family. I adore you. I enjoy my time hanging out with you. I love to podcast with you and I love to give you tactical tips that you can take back to your practice and make your practice even better. As always, just share this with one person today. I ask that you guys just share it, put it in a podcast or a Facebook group, share it with a friend, send a text message to somebody, but just share it. That's how we're gonna be able to get into the hands of every single dental practice.   and truly be able to hit our mission of positively impacting the world of dentistry in the greatest way possible. So dealing with denials is super annoying and we've got some expert billers Shasta with Paragon, Sarah O 'Brien with Evolution Billing. They're incredible. And so this is just going to be kind of a high level. I also love Josh Smith with dental claim support. Be sure to tell them Dental A Team sent you if you need that, but dealing with the denials I think is really just getting into it and figuring out why are we getting these denials?   having your biller look through and what is it contacting you. I think so much of the denials is education and then putting into place a system so we don't get those denials. So calling them and researching and figuring out why are we actually getting denials on the buildup? What is it? Most of the time, the reason your buildup is being denied is because they require it to be on a seat date, not on the prep date. And if you will submit the seat date with it, you usually will get those buildups done. But calling the insurance company, finding out why was this denied? It should be covered.   And then getting the proper, the proper documentation is truly going to help. We just actually did a doctor think tank with our, our clients. We have a think tank with our doctors and I absolutely love it. I call it the let your hair down, come hang out, ask the questions. But we actually just did one on all things billing. It was one of our best attended think tanks because the doctors really don't understand what to do with it. And so how do we actually handle denials is just because they submitted denial does not mean it's a denial.   Kiera Dent (02:23.598) What we need to do is we need to research it, we need to figure it out. And then if we're getting denied because we don't have an intraoral, we don't have an x -ray or we didn't get the correct radiographs or we didn't have the correct information within our notes, like I was talking to an office the other day and they said, we need this, all this information from the doctors on these bigger cases to get it approved. And I said, fantastic, make a note template and then update the note templates to give you everything that you need. And I think so many practices feel like that's too hard. And to me, that's being proactive on the problem rather than reactive on the -   on the flip side. The reaction side is that we got the denial. The proactive is how can I actually set this as a system within the note template that we know we're gonna fill in every time to make sure that we actually get these pieces. Other things you can do if we're missing the documentation is put an intra -oral photo as part of the deliverables that are being in the procedure. So if it's a crown or it's a filling, put X -ray, intra -oral. So it's part of what they actually have to submit that we did do those items.   and then also put it in the note template. It could be the very first pop -up when they go to put a crown in of take X -ray. Like you literally can make a pop -up on there in your note templates of reminding them to take that X -ray right before we get started. Or intra -oral, you can also have it like we took an intra -oral. Dental assistants, please, please, please, I'm gonna say this. Start your notes as soon as you start the procedure because if you go through, you already know what you're gonna do for the bulk of it.   your note pretty much done before the procedure even starts. So it's going to remind you to take the extra. It's going to remind you to take the intra oral, have the intra oral as part of your prep setup for the fillings and the crowns, knowing that we need to take those x -rays for hygienists with the SRPs, making sure you have that in there as well. But often into those note templates, it can just be simple like that or having it on the route slip, add it into the treatment plan of these are the items that we need to do. So we prevent those denials and then the billing team educate.   your clinical team. Now, with that said, billers, you're super, super, super detailed and I love you for that. Clinical teams are not usually as detailed and so oftentimes what I watch is there's a divide between the clinical team and the billing team because the billing team's like, we need all this and they make it very hard. So the clinical team's like, fine, we'll do our best, but it's going to be too hard. So coming to a middle ground of billers, what is truly the one, two, three things that you have to have?   Kiera Dent (04:40.27) for 90 % of the claims, I understand that there will be 10 % that we need something different. What can we do that's a true system to make it easier for people as opposed to just being like nuance. For example, I was talking to an office the other day and they said, Kiera, we have to have the doctors write this whole thing. I said, not a chance. They're not gonna do it. So what could we do instead? And they're like, well, I just have to have all this information. And I said, but like break it down for me. Like, what do you really have to have? So they were telling me and I said, all right, well, like let's put that in a note template.   And they said, yeah, but like, that's not going to work because the doctor has to fill it in. And I'm like, the doctor's not going to do it. So let's find an alternative where they're not going to do it. Just like billers, like your clinical team is not going to write a huge narrative. Can you have pre -made narratives for them of, you know what the insurance is going to ask for. You do all the billing. Make a quick pre -made narrative for a crown of like, crown was replaced because of that, that, that, that, that have that as one option. Crown was replaced because.   or like initial placement of the crown or make multiple templates for it of initial placement of a crown, replacement of a crown, how old was the crown, like put that in there of the information that you need because I understand from a billers perspective that it seems so we need all these details. But the reality is most of them fall within patterns and if we can just get the quick patterns done where 90 % of our claims are being covered, amazing. But I say that's on the billers responsibility is to figure out why was it denied?   build the system so the whole team can follow through and then make sure that it's happening consistently. So don't just tell them telling does not ever work. People don't change behavior by just telling make it into a system to where it's a fail proof. Like I think about Ray Kroc with McDonald's. If he just told them like, I need you to make sure that those fries are taken out every whatever minutes. People are not going to remember to do that. So he said a buzzer that would go off constantly for him that made sure that people take the fries out of the fryer so they don't get burnt.   In practices with systems, I feel like so often we don't realize you need to build a system that doesn't require people to think. It just requires them to fill in the template and then you get everything you need. So looking with those denials, how do you handle them? It's researching the company, finding out why, fixing the note template and educating the team. But like I said, make it into patterns and make it simple for your clinical team because they're not going to sit there and write a narrative. Your doctors are not going to fill in these whole things. Build narratives as a builder.   Kiera Dent (07:00.654) So that way your team can quickly just choose it and you get 99 % of what you need to begin with and you're not chasing it down. I think that's a really great way to deal with denials. And then I'll pivot gears real quick on how to handle old balances. So when we're looking at it, and I think these both go in the billing world is like, so that's how we deal with the denials and that's how we build a system for our team. Now on the flip side, we've got the AR, right? And so billers should be in my opinion,   Every single month going through every single account. Yes, I said every single account. And I have a lovely spreadsheet that I love for our offices that I give them of this is how you actually track every account. It's statement one, two, three. We make, when we do statements, we send it out as a text. We're not mailing statements. You can still mail, but I would definitely recommend connecting with Moolah. If you're mailing out statements, they're an incredible payment processor. Be sure to tell them Dental A Team sent you because you guys do get preferred rates with Moolah.   But what's awesome about them is like they have a whole drip campaign so statements get done. But on your billing spreadsheet, it should be statement one, two, three. We know we've called them. We've got the insurance follow up. We've got the payments. But every month your biller should be able to tell you every single account in the AR of what's going on. Because once we do that, then with these old balances, I know that you've had about three months of trying to collect on these old balances. And then if we can't, what I usually recommend is once we've gone through and the doctor sees how much.   Number one, why did we get the old balances? Like what happened to get this? And did we fix and create a system? So this never happens again, because what I hate more than anything is writing off money, but we never fixed the problem. And so it's just as leaky bucket. We write money off, but we never fix the leak in the bucket. So you've got to find a way to fix the hole in the bucket by building a system. So before I ever allow a team to write old balances off, I make them build a system to where this never happens again, because you don't want me taking the X amount of money out of your paycheck.   This is truly your paycheck by having to write off these old balances. Now I understand it could be a bill or left or different things in place, but if a bill or left, it wasn't a system. You need to have a system in place to make sure this doesn't happen. So with that, we set up a system so it doesn't happen again. We figure out what we did wrong. Maybe we didn't have timely filing on it. Well, great, let's set up an alert. This is where the spreadsheet comes into play so we know we always have timely filing on it.   Kiera Dent (09:18.254) Maybe it was the fact that we didn't have the correct estimates in there. Amazing. All fee schedules have to go in. We have to have signed ones. We have to bill them if we don't have it coming back from insurance. We follow up with the insurance every like two weeks to make sure that we're getting all these claims paid. And so with that, once all that's done, then what we do with these old balances is I set a day and I just say, this is the bad day. Doctors, we write all this off as old debt. You can decide if you want to send them to collections. You can decide if it's old debt, but we just...   We write it off, we zero out those accounts, we can set a note so that way if the patient ever does return to the practice, they are required to pay that amount before they're able to be seen. But we literally just zero it all out. Usually I have offices work on this for three to six months before I zero it out. And then we just know, and I try to do it at a set time so I know May of this year or June or December is when we're gonna just write it all off so that way the books are truly clean.   but I'm going to try and collect every single penny because I feel like that's my job. The work was done and we owe it to our practice to collect the money and to our patients to train them that they do need to get paid. Now, sometimes if it's old, you might be able to strike some deals of like, let's do a 50 50 or like all right off 20 % of it. You pay 80 % of it. I try to strike some deals with patients just to get payments paid. You can also again work with a processor and you can make payments.   So that way the patient can pay over time on this balance if it's old and they weren't expecting it. And verbiage for that is like, hey, we were going through our accounts and we noticed that there's a balance on your account. We do need to get that paid. I can take card over the phone. I do Visa or Amex. Which do you prefer? Now they're like, I wasn't expecting this. Amazing. Let's do a couple of payments. And just have a payment process in place where they can pay it maybe over the course of three months, six months, whatever you guys choose to do.   But the goal is that we get these balances taken care of. And I'm just very confident with it. You don't need to say that, we lost a biller and we didn't know about this. I can't tell you how many times I have companies from six months ago, 12 months ago, they say, hey, we're reviewing our accounts. And we noticed that this balance was still remaining on your account. We do need to get it taken care of. We accept a credit card and we do need it paid by this date. It's like no nonsense. That's how other companies do it. So just so you know,   Kiera Dent (11:33.326) That's what happens and they do audit their accounts quite often. It's very common. This is why there's auditing people. This is why there's accounting teams is because their job is to true up and make sure the balances are all correct. And I know we feel guilty like, well, we should have been doing this. Of course, we should have been doing it, but we didn't. Today, we know that these people owe money for work that we did do. We're not going after them for money that we didn't actually do the work for. You did the work. And so we need to get those balances cleaned up and taken care of.   So that's my recommendation. And I know I did like a really high level for you guys on denials and balances, but the goal is, I hope you guys take from everything is there's gotta be a system so that way we stop having the denials and we stop having the balances and we stop the bleeding at the top as opposed to constantly like putting water in a bucket that has an open hole at the bottom. Build the systems, make it very simple for people, have the spreadsheet, doctors have a meeting with your billers every single month.   where you review every account that we were not writing off things. I had an office that just wrote off accounts. Make it to where they can't write off accounts without your approval so you know every account that's being written off and you will A -okay that because at the end of the day you did the work and you should be paid for it. So that's like I said, a very high level. I recommended a couple of billing companies if you guys need help with that. But truly getting this set up with practices and giving doctors and teams the confidence and the know -how is what I'm obsessed with doing in Dental A Team.   That's why I love consulting because I'm able to give you the tools and the resources of what to do with these items in depth for your practice. So be sure to reach out Hello @ TheDentalATeam .com. And as always, thanks for listening and I'll catch you next time on the Dental Elite Team podcast.

Chapter 15. Set Up Your Automated Prospect FunnelWant access to the books in this series?Go to: PlatformGrowthBooks.comIn this episode of the Market Your Message show, Jonathan Milligan, author of the 'Your Message Matters' series, continues with his book 'Launch Your Platform.' He shares valuable insights on setting up an automated prospect funnel to grow your personal brand. Jonathan illustrates the strategy with the story of how Ray Kroc expanded McDonald's. He then dives into practical steps listeners can follow: creating a lead magnet, setting up an automated welcome email, and crafting follow-up sequences. Learn how to turn cold traffic into loyal followers and scale your business effectively. Introduction Day 15. Set up your automated prospect funnel Creating Your First Lead Magnet Setting Up Your Automated Welcome Email Creating Your Automated Follow-Up Sequence Day 15 Exercise Day 15 Key TakeawaysSend us a Text Message.Implement the Blogging System that 40x My Online Business! Click here to get the training video

Co-Host Dominic Brightmon (https://mountaintoppodcast.com/dom) Let's face it, every time you watch a biopic about a massively successful businessman--like, say, Steve Jobs, Ray Kroc from McDonalds or that guy from Blackberry--they're almost always a real jerk. Most of us as men would love to be massively successful, but do we really have to be a d*ck about it? My returning guest is author and podcaster Dominic Brightmon, and let's just say this conversation is 'game on'. For starters, businessmen aren't the only successful men out there. Does the power of being a jerk--or not--depend on what you actually do for a living, and or what you're trying to accomplish? And by the way, being a ruthless nasty guy isn't the only way to be a d*ck on the road to success, is it? And on the other hand, there's GOT to be a secret to being an effective self-promoter while still being likable and even charismatic, right? How can some (and I mean VERY few) truly arrogant men still pull that off, for example...say, Muhammad Ali? How does the infamous and currently popular topic of self-awareness play into all this? What's the difference between true influence and common bullying? Can you really take yourself less seriously and still be a man of extreme influence? How is that possible? And by the way, am I really the only one whose high-school girlfriends stuck their tongue their ear when making out? Check out the Masterclasses, the free downloads and get on my calendar to talk for FREE at https://mountaintoppodcast.com === HELP US SEND THE MESSAGE TO GREAT MEN EVERYWHERE === The content in this show is NEVER generated by AI. I discovered it can't handle a joke a long time ago. Meanwhile, I'll keep the practical, actionable ideas coming as well as the entertaining part...all for free. If you love what you hear, please rate the show on the service you subscribed to it on (takes one second) and leave a review. As we say here in Texas, I appreciate you!

https://youtu.be/e1ZHic5SQqM Andre Laplume, Professor at the Ted Rogers School of Management at Toronto Metropolitan University, is driven by a deep understanding of how employees start a spinout venture. We discuss the key moments that spark employees to leave their corporate roles and start their own ventures. From strategic disagreements and personal conflicts to ethical dilemmas and liquidity events, he sheds light on the diverse reasons behind these entrepreneurial leaps. He introduces his framework, which focuses on preparations and considerations, addresses strategies and challenges faced during the transition, and highlights post-launch steps for managing and growing the new business.  He also introduces the idea of hybrid entrepreneurship, where individuals juggle side projects while still employed, eventually turning their side hustle into a full-fledged business. Andre's new book, Spinout Ventures: Transition from Employees to Entrepreneurs, is a valuable guide for aspiring entrepreneurs and managers alike, offering practical advice on turning corporate frustrations into entrepreneurial success. --- Start a Spinout Venture with Andre Laplume Good day, dear listeners. Steve Preda here with the Management Blueprint Podcast, and my guest now is Andre Laplume, professor at the Ted Rogers School of Management at Toronto Metropolitan University and the author of Spinout Ventures: Transitioning from Employees to Entrepreneurs. Andre, welcome to the show. Thank you, Steve. Thanks for the invitation. I look forward to it. So, Andrei, let me ask you, what is your personal Why and what are you doing to manifest it? Yeah, I mean, my personal Why, so I'm a researcher, right? That's my main profession, and I research startups, and entrepreneurship is my main topic of focus. And I've been doing this for about a decade. And what I found out and what led to this book actually is that most prospective entrepreneurs are not really being coached very well that I feel they're being coached down. Perhaps a more mythical path about what entrepreneurship really is and many of them think that entrepreneurship is something they can do at 19 years old or 20 years old, and sometimes it is, but, realistically, a lot of the startups that we're seeing today, the more sophisticated startups, they aren't founded by 19 and 20 year olds. Most of them are actually founded by fairly seasoned employees who have years of experience at a larger company and who have decided to leave and start a company. And I think that the more that I did research on this phenomenon, which we're calling spinouts or spinout ventures, where employees leave to create their own ventures, the more I found out that they were very prominent and also more successful than other types of startups. So that's really what led me down this pathway, that, okay, we're living in a culture where the wrong narrative about entrepreneurship is being pushed, and so my purpose in this is to try to change that narrative and to make it more realistic. And also, I think that that sets better expectations for real entrepreneurs so that they don't believe the myth. Yeah, that is so interesting that you mentioned this myth, because I think it has its uses, but it also has its drawbacks. I think the uses of it is due to a popular idea of entrepreneurship. I think it's not a bad thing. I do think that entrepreneurs need a level of dreaminess or ability to dream in order to get started because the flip side of it is that experts very rarely start companies because they see so many pitfalls and so many potentials to go wrong that it paralyzes them. So in some ways, I think there is a use in mythologizing it. But on the other hand, I do agree. And I think there are statistics that the average founder is actually not 23 years old, but something like 45 or 48 years old or something like that. That's right. I think it's 45. 45. And I remember when I first heard about Ray Kroc and that he started M...

Send us a Text Message.This week we serve up the 2016 docudrama “The Founder;” the story of how Ray Kroc turned MacDonalds into the profitable and ubiquitous fast food chain it is today. Starring Michael Keaton, Laura Dern, and Nick Offerman. We also discuss all things fast food; the good, the bad, and the deliciously greasy.  So join us, won't you?  We consider our podcast to be nutrition for your soul.  

What are the 7 Stages?.  Hi everyone, Carl Gould here with your #70secondCEO. Just a little over a one minute investment every day for a lifetime of results. So what are these 7 stages? We've been talking about them a lot already. Let me give you an overview of each of the 7 stages before we get more into it. Stage one is the strategic planning stage. This is where your dream is born, you're going to focus on the direction, the planning of your company, you're going to sell your business first, then you're going to create it. Well, what the heck does that mean? Have you ever heard of a franchise? Ray Kroc, way back when he had the idea of selling businesses to people when they didn't exist, and then creating them later on. He actually had to convince the government that it was not fraudulent. Have you ever bought a home or an apartment just by looking at the building plans when there was nothing but a hole in the ground, and a building was going to be built later on? That build or that developer sold the business first, created second. A very common practice in this day and age when they build new sports arenas is they sell what's called Personal seat licenses before the venue is ever built. They sell you the right to buy that seat once it's made. In other words, they sold the whole stadium. They sold out the stadium before the stadium was ever built. Have you ever bought a ticket to a performance that has not debuted yet? Have you ever pre purchased a book or a record album or musical album or DVD or CD? Anyone who pre sells anything, is selling the business first and creating second. Like and follow this podcast so you can learn more. My name is Carl Gould and this has been your #70secondCEO.  

A Note from James:Today, we have a very special guest, Steve Forbes, who is arguably the world's leading authority on billionaires. Each year, Forbes magazine publishes the Forbes 400, listing the 400 wealthiest people on the planet. Although I sometimes disagree with the list, Steve always provides fascinating insights into what it takes to become a billionaire. Our conversation covers various intriguing topics about wealth, success, and the unique traits that make these billionaires stand out. Let's jump into it.Episode Description:In this episode, originally recorded on August 10th, 2018, James sits down with Steve Forbes, the chairman and editor-in-chief of Forbes Media, to explore the traits and strategies that define billionaires. Steve shares his wealth of knowledge from years of curating the Forbes 400 list, offering a rare glimpse into the minds and habits of the world's richest individuals. This conversation is not just about money; it's about understanding the relentless drive, innovative thinking, and strategic decisions that set billionaires apart. Whether you're an aspiring entrepreneur, a business leader, or someone fascinated by success stories, this episode offers unparalleled insights you won't find anywhere else. What You'll Learn:The key habits and mindsets that distinguish billionaires from millionaires.How billionaires maintain agility and innovation even as their companies grow.The role of passion and obsession in achieving monumental success.Insights into the economic and technological trends shaping the billionaire landscape.Real-world examples of how billionaires like Jeff Bezos and Warren Buffett manage their businesses.Chapters:01:30 - Introduction to Steve Forbes and the Forbes 400 list.03:12 - Why billionaires fascinate the public and insights on the self-made nature of most billionaires.05:00 - Discussion on Jeff Bezos hitting the $100 billion mark and the strategies of top billionaires.08:46 - The actual number of billionaires and their strategies for staying under the radar.13:10 - The differences in habits between millionaires and billionaires.18:14 - The importance of passion and seeing opportunities where others don't.21:11 - The evolution of media and Forbes' approach to digital transformation.25:15 - Inflation, deflation, and the economic impacts of technology and productivity.29:26 - Potential billionaire candidates for the presidency and their political prospects.32:11 - Billionaire Blitz! Quick thoughts on notable billionaires featured in James's book "Think Like a Billionaire."Additional Resources:Forbes 400 ListThink Like a Billionaire by James AltucherI Love Capitalism! by Ken LangoneForbes MagazineThe Two Pizza Rule: How Amazon Delivers High-Impact ResultsTune in for an enlightening conversation that goes beyond the numbers to reveal the essence of what it means to think and act like a billionaire. ------------What do YOU think of the show? Head to JamesAltucherShow.com/listeners and fill out a short survey that will help us better tailor the podcast to our audience!Are you interested in getting direct answers from James about your question on a podcast? Go to JamesAltucherShow.com/AskAltucher and send in your questions to be answered on the air!------------Visit Notepd.com to read our idea lists & sign up to create your own!My new book, Skip the Line, is out! Make sure you get a copy wherever books are sold!Join the You Should Run for President 2.0 Facebook Group, where we discuss why you should run for President.I write about all my podcasts! Check out the full post and learn what I learned at jamesaltuchershow.com------------Thank you so much for listening! If you like this episode, please rate, review, and subscribe to “The James Altucher Show” wherever you get your podcasts: Apple PodcastsiHeart RadioSpotifyFollow me on social media:YouTubeTwitterFacebookLinkedIn

00:00 - IntroductionWe open with coffee talk today–and sugar intake, including some beverage shortcuts. Tyler calls it cheaping out; Eddie calls it hillbilly lemonade. We also reminisce about our favorite waitress, 4'10” Miss Connie with the beehive haircut. Oh yeah, also pickle races. Poor Miss Connie.08:05 - Entrepreneurship: A Good Idea?A few weeks ago, guest Matt Aston recommended the book The E-Myth Revisited (now available in an updated version). Tyler shares that this book hit him in the teeth when he picked it up recently. We're discussing this book today because it's filled with great content for construction-related entrepreneurs. Business is hard. Each year, 627,000 businesses are started and 595,000 businesses fail. Many of those may have been active for several years, but still, it's clear that starting and running a business successfully is tough work. Author Michael E. Gerber shares his insight by telling the story of Sara, a fictional pie maker.12:46 - Initial E-Myth Takeaways Eddie shares the first bits of insight that he took from this book. Gerber distinguishes between the technician,  the manager, and the entrepreneur. These are three roles may exist in A technician is the person who can do something well. A manager the person who is good at logistics and task completion. An entrepreneur is the person who works not so much in the business and on the business. Tyler explains that many businesses are started by technicians who quickly find themselves needing to now fill all three of these roles. And since they may not have management strengths or entrepreneur strengths, their businesses often fail. Tyler and Eddie both share examples of how this pattern played out in their respective businesses, ABSI and Storybuilder. The pattern is one that will sound familiar to you if you've started your own business. As a company grows, team members are added in a less-than-strategic manner, resulting in confusion and frustration. The next step is often a soft collapse back to the point where the business owner is once again handling almost everything.   22:55 - SystemsTyler shares that his entrepreneurial journey has gone through the first part of this cycle. Tyler and Eddie discuss the smoothness of the system that makes this podcast operate and Tyler contrasts that with his business. Eddie discusses Gerbers references to Ray Kroc and what he did with McDonald's. Kroc bought a system. Gerber makes the argument that even owners of small businesses need to approach their business like a franchise in regard to team-building, systems, and training. Tyler refers to the movie Founder, which tells Kroc's story. This leads to some talk about the turn-key revolution pioneered by McDonald's. Tyler encourages business owners to check out Loom as a means of creating operational guides.32:12 - Training and More Eddie shares that one of the lessons from the book that most resonated with him was the importance of determining your primary aim. In other words, what is your life goal? If this business cannot generate that reality, then don't pursue the business. Tyler critiques this a bit, saying that the process needs to be considered as much as the primary aim. He said that the path to that end is just as important. Structuring a desired lifestyle now is as important as an entrepreneurial endgame. Eddie discusses the book's 4 tenets of strategy: organization, management, people, and marketing. Then there's a 5th-systems–that was more than we could discuss today. 36:12 - The HotelTyler and Eddie discuss Gerber's hotel storyline. Gerber recounts his experience learning about the systems that enabled this hotel to operate on such a high level. Then Gerber contrasts this hotel experience with a barbershop that provides high-quality service up front but was unable to repeat the quality of that experience over time. Tyler discusses the importance of not just first but also second, third, and fourth impressions. It's about consistently focusing on the things that are essential.  Check out the partners that make our show possible.Find Us Online: BrosPodcast.com - LinkedIn - Youtube - Instagram - Facebook - TikTok - Eddie's LinkedIn - Tyler's LinkedInIf you enjoy the podcast, please rate us on Apple Podcasts, Spotify, or wherever you listen to us! Thanks for listening!

to watch this episode, subscribe to my YouTube channel: optYOUmize podcast YoutubeSummaryThis script emphasizes the importance of learning from successful entrepreneurs to achieve success in one's entrepreneurial journey. It begins with a personal anecdote about learning from expert bodybuilders to underline the value of drawing insights from those who have achieved greatness in their fields. The narrative then transitions to recommending biographies of ten business moguls, highlighting the diverse paths and philosophies that led them to success. These biographies include stories of figures such as Phil Knight, Elon Musk, Steve Jobs, Jeff Bezos, Richard Branson, Howard Schultz, Ray Kroc, John D. Rockefeller, Tetsuya Honda, and Joe Ricketts, spanning various industries from technology and retail to food and finance. The script posits that understanding these entrepreneurs' journeys provides a source of inspiration, lessons, and effective strategies while allowing listeners to discern their paths by applying relevant insights to their ventures.Chapters00:00 Introduction to Learning from Business Legends01:10 Personal Anecdote: Lessons from Bodybuilding04:21 The Power of Learning from the Best05:03 Top 10 Biographies for Entrepreneurs06:29 Deep Dive into Selected Entrepreneur Biographies24:18 Conclusion and Call to Action#biographies #successmindset #successhabits #believeinyourself #businesslessons #entrepreneur #worklifebalance #successhabits #digitalbusiness #personaldevelopment #successhacks #businesslessons #lifelessons #success #entrepreneurslife #entrepreneurialmindset #entrepreneurtips #entrepreneurmind #entrepreneurmotivation #optyoumize #brettingram #digitalmarketing #onlinemarketing #digitalmarketer #entrepreneurpodcast

In the ever-evolving landscape of small businesses, the entrepreneurial mindset emerges as a critical catalyst for success. It is the driving force that propels visionaries like Ray Kroc of McDonald's to transform their ideas into thriving empires. This mindset transcends industries, unleashing the potential for growth and innovation in every sector, including the dynamic world […] The post Conceptualizing the Entrepreneurial Myth – Chapter 8 of Master Your Mindset appeared first on HIP Creative.

Join hosts Mike and Mark for an insightful journey into entrepreneurship and small business management in our latest episode of the Moonshots Podcast! This time, we're diving deep into the groundbreaking book, "The E-Myth Revisited" by Michael E. Gerber.

Charlie, Connor, and Brice are joined again by Jacob Klug for a conversation about leadership, Chapter 5: the Fire of Legacy, books you need on your shelf, and Easter 5 John 15:1–8. Men on Fire by Steven Mansfield: https://amzn.to/49HasUjhttps://www.facebook.com/jacob.klug.1https://www.instagram.com/klugian/https://www.instagram.com/connor.herter/https://www.instagram.com/bruce.goose4/https://www.facebook.com/brice.gusehttps://www.instagram.com/girdup_be_a_man/https://www.girdupministries.com Hosted on Acast. See acast.com/privacy for more information.

What I learned from rereading Walt Disney: The Triumph of the American Imagination by Neal Gabler. ----Get access to the World's Most Valuable Notebook for Founders You can read, reread, and search all my notes and highlights from every book I've ever read for the podcast. You can also ask SAGE any question and SAGE will read all my notes, highlights, and every transcript from every episode for you. A few questions I've asked SAGE recently: What are the most important leadership lessons from history's greatest entrepreneurs?Can you give me a summary of Warren Buffett's best ideas? (Substitute any founder covered on the podcast and you'll get a comprehensive and easy to read summary of their ideas) How did Edwin Land find new employees to hire? Any unusual sources to find talent?What are some strategies that Cornelius Vanderbilt used against his competitors?Get access to Founders Notes here. ----Join this email list if you want early access to any Founders live events and conferencesJoin my personal email list if you want me to email you my top ten highlights from every book I read ----Buy a super comfortable Founders sweatshirt (or hat) here ! ----(2:00) Disney's key traits were raw ingenuity combined with sadistic determination.(3:00) I had spent a lifetime with a frustrated, and often unemployed man, who hated anybody who was successful. — Francis Ford Coppola: A Filmmaker's Life by Michael Schumacher. (Founders #242)(6:00) Disney put excelence before any other consideration.(11:00) Maybe the most important thing anyone ever said to him: You're crazy to be a professor she told Ted. What you really want to do is draw. Ted's notebooks were always filled with these fabulous animals. So I set to work diverting him. Here was a man who could draw such pictures. He should earn a living doing that. — Becoming Dr. Seuss: Theodor Geisel and the Making of an American Imagination by Brian Jay Jones. (Founders #161)(14:00) A quote about Edwin Land that would apply to Walt Disney too:Land had learned early on that total engrossment was the best way for him to work. He strongly believed that this kind of concentrated focus could also produce extraordinary results for others. Late in his career, Land recalled that his “whole life has been spent trying to teach people that intense concentration for hour after hour can bring out in people resources they didn't know they had.”  A Triumph of Genius: Edwin Land, Polaroid, and the Kodak Patent War by Ronald Fierstein. (Founders #134)(15:00) My parents objected strenuously, but I finally talked them into letting me join up as a Red Cross ambulance driver. I had to lie about my age, of course. In my company was another fellow who had lied about his age to get in. He was regarded as a strange duck, because whenever we had time off and went out on the town to chase girls, he stayed in camp drawing pictures.His name was Walt Disney.Grinding It Out: The Making of McDonald's by Ray Kroc. (Founders #293)(20:00) Walt Disney had big dreams. He had outsized aspirations.(22:00) A quote from Edwin Land that would apply to Walt Disney too: My motto is very personal and may not fit anyone else or any other company. It is: Don't do anything that someone else can do.(24:00) Walt Disney seldom dabbled. Everyone who knew him remarked on his intensity; when something intrigued him, he focused himself entirely as if it were the only thing that mattered.(29:00) He had the drive and ambition of 10 million men.(29:00) I'm going to sit tight. I have the greatest opportunity I've ever had, and I'm in it for everything.(31:00) He seemed confident beyond any logical reason for him to be so. It appeared that nothing discouraged him.(31:00) You have to take the hard knocks with the good breaks in life.(32:00) Nothing wrong with my aim, just gotta change the target. — Jay Z(35:00) He sincerely wanted to be counted among the best in his craft.(43:00) He didn't want to just be another animation producer. He wanted to be the king of animation. Disney believed that quality was his only real advantage.(47:00) Walt Disney wanted domination. Domination that would make his position unassailable.(49:00) Disney was always trying to make something he could be proud of.(50:00) We have a habit of divine discontent with our performance. It is an antidote to smugness.— Eternal Pursuit of Unhappiness: Being Very Good Is No Good,You Have to Be Very, Very, Very, Very, Very Good by David Ogilvy and Ogivly & Mather.  (Founders #343)(53:00) While it is easy, of course, for me to celebrate my doggedness now and say that it is all you need to succeed, the truth is that it demoralized me terribly. I would crawl into the house every night covered in dust after a long day, exhausted and depressed because that day's cyclone had not worked. There were times when I thought it would never work, that I would keep on making cyclone after cyclone, never going forwards, never going backwards, until I died.— Against the Odds: An Autobiography by James Dyson (Founders #300)(56:00) He doesn't place a premium on collecting friends or socializing: "I don't believe in 50 friends. I believe in a smaller number. Nor do I care about society events. It's the most senseless use of time. When I do go out, from time to time, it's just to convince myself again that I'm not missing a lot."— The Red Bull Story by Wolfgang Fürweger (Founders #333)(1:02:00) Steve was at the center of all the circles.He made all the important product decisions.From my standpoint, as an individual programmer, demoing to Steve was like visiting the Oracle of Delphi.The demo was my question. Steve's response was the answer.While the pronouncements from the Greek Oracle often came in the form of confusing riddles, that wasn't true with Steve.He was always easy to understand.He would either approve a demo, or he would request to see something different next time.Whenever Steve reviewed a demo, he would say, often with highly detailed specificity, what he wanted to happen next.He was always trying to ensure the products were as intuitive and straightforward as possible, and he was willing to invest his own time, effort, and influence to see that they were.Through looking at demos, asking for specific changes, then reviewing the changed work again later on and giving a final approval before we could ship, Steve could make a product turn out like he wanted.Much like the Greek Oracle, Steve foretold the future.— Creative Selection: Inside Apple's Design Process During the Golden Age of Steve Jobs by Ken Kocienda. (Founders #281)(1:07:00) He griped that when he hired veteran animators he had to “put up with their Goddamn poor working habits from doing cheap pictures.” He believed it was easier to start from scratch with young art students and indoctrinate them in the Disney system.(1:15:00) I don't want to be relagated to the cartoon medium. We have worlds to conquer here.(1:17:00) Advice Henry Ford gave Walt Disney about selling his company: If you sell any of it you should sell all of it.(1:23:00) He kept a slogan pasted inside of his hat: You can't top pigs with pigs. (A reminder that we have to keep blazing new trails.)(1:25:00) Disney's Land: Walt Disney and the Invention of the Amusement Park That Changed the World by Richard Snow.(1:33:00) It is the detail. If we lose the detail, we lose it all.----Get access to Founders Notes ----“I have listened to every episode released and look forward to every episode that comes out. The only criticism I would have is that after each podcast I usually want to buy the book because I am interested so my poor wallet suffers. ” — GarethBe like Gareth. Buy a book: All the books featured on Founders Podcast

Are you a property manager? Do you hire property managers? Can you answer the question: what is a property manager, and what do they do? In today's episode, property management growth experts Jason and Sarah Hull discuss what a property manager is and what they should be doing in a property management business. You'll Learn [01:14] Million-dollar question: What does a property manager do? [06:25] Siloing information to protect your business [10:26] Hiring specialists instead of people who can “do it all” [12:20] What should a property manager's role be? [16:31] Property managers as client success experts Tweetables “There's a lot of confusion as to the definition of a property manager in the property management industry.” “When your company grows, what we're going to hopefully have you do is shift into specialists, so that you won't have a property manager that just does everything.” “Effectively cloning yourself or duplicating yourself in the business usually means getting 10 people, not one.” “It's not hard to be exceptional in property management.” Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive TalkRoute Referral Link Transcript [00:00:00] Jason: Business owners, we need to stop trying to find people that can do everything. We need to find people that are really good specialists.  [00:00:08] Welcome DoorGrow property managers to the DoorGrow show. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives. And you are interested in growing in business and life. And you're open to doing things a bit differently, then you are a DoorGrow property manager. [00:00:28] DoorGrow Property Managers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate high trust gateway to real estate deals, relationships, and residual income. At DoorGrow, we are on a mission to transform property management business owners and their businesses. [00:00:56] We want to transform the industry, eliminate the B. S. build awareness, change perception, expand the market and help the best property management entrepreneurs win. We're your hosts, property management, growth experts, Jason and Sarah Hull, the owners of DoorGrow. Now let's get into the show.  [00:01:13] All right. So one of the things that's come up, we just did a DoorGrow boardroom event. [00:01:18] And one of our clients that was there was like, "I need to hire a property manager." And we're like, "okay." And what we noticed in talking there and going deeper and digging in deeper is that there's a lot of confusion as to the definition of a property manager in the property management industry. [00:01:37] Sarah: Yeah, it's like a catch all.  [00:01:39] Jason: So the challenge is it can mean just about anything.  [00:01:42] Sarah: Yeah. The definition of property manager is: "do anything and everything that the company needs."  [00:01:49] Jason: And so I've noticed this for a while. we've had a lot of clients and they'll say, "Oh, I need another property manager," or "I need to hire a property manager." [00:01:56] "I need to get a property manager." And it always means something different. So like some people think a property manager does everything, and this is the portfolio style property manager. They're like, "they need to go get business." And so they're a BDM, they need to handle and do some of the bookkeeping accounting stuff. [00:02:17] They need to do maintenance coordination. They need to do the leasing. So they're trying to find somebody that's basically an entrepreneur. They can do everything that's probably going to run away and steal half their business. Right. Which happens. It's happened quite a bit. I've seen it. And that's, I think the wrong way to build a property management business, it's the wrong way to hire and build your team. [00:02:36] So let's figure out. What is a property manager? What is it?  [00:02:41] Sarah: Love it.  [00:02:41] Jason: What are your thoughts?  [00:02:42] Sarah: Well, so I think that there's an important distinction, especially when it comes to the size of your company. So in the beginning, When it's just you do everything. It's all you, you, and then you some more. [00:02:58] And I think this is why then when they go to hire a property manager, they're like, "Oh, well I did everything and I want to replace myself. So I need a property manager to replace myself and then they're going to do everything because I did everything." So in the beginning. When you are in the day to day and it's just you and you haven't built a team yet and you're functioning as the property manager because you're in the day to day and the tactical work, yes, you are technically a property manager. [00:03:26] And then when your company grows, what we're going to hopefully have you do is shift into specialists. so that you won't have a property manager that just does everything. You'll have people who are really good at the one thing that they do and will be able to then segment the business and split that out into multiple roles instead of just having a property manager that does everything. [00:03:56] Everything. Yeah. So I created a Facebook post, cause  [00:04:00] There was some heat on that post. Well, I like this. I don't know if you read the comments.  [00:04:03] Jason: I like to stir the pot a little bit. For those that are watching this on video, this is what it looks like, right? So join our Facebook group, go to doorgrowclub. com, get in there. So I said, if the property manager role on your team is not your maintenance coordinator, operator, bookkeeper, leasing agent, then what is their role? And so people are like "define operator, like what's an operator?" So then I was defining what an operator was, but Michelle Miller, shout out to Michelle, she commented. She said, "in other words, if they aren't doing everything, what are they doing?" Right. Brian Nelson said "delegator." And I like that. That's I think  [00:04:39] Sarah: I don't like  [00:04:40] Jason: that.  [00:04:40] I like the idea that they are not the person that's doing all this stuff. Maybe they're orchestrating, maybe that's what they're doing. [00:04:47] They're maintaining the relationship with the owner. Sean Foster, he says "PM's number 1 job is to be the middleman between the owner and the tenant advising and the correct path of the most profitable investment." [00:04:56] And "but that one responsibility branches off into another 20, doesn't it?" [00:05:00] And then, "depends on the systems." There's a little dialogue going back and forth there. So if you do property management, you manage the property. And to manage the property, you're doing leasing, maintenance, inspections, all this stuff. But that doesn't mean that the property manager in your business is doing all this stuff or should be. [00:05:17] Usually you don't want somebody that's a jack of all trades and a master of none trying to do stuff. And if they're actually good at everything, they'll probably just go start their own business. And I think that's the other challenges that we often mistakenly fall into this clone myth. And this was what was going on with our client at the DoorGrow boardroom event. [00:05:35] He thought, he's like, well, "I was a property manager at another company for a while. Now, I have my own business and I'm doing all everything and I need to go hire a property manager and I was doing everything at that company. I'm doing everything in my own company. Now, I need to go find somebody else to do everything." [00:05:50] And when we finally identified this. I call it the clone myth. We think, "I just need to go find somebody just like me. I need to clone myself." Effectively cloning yourself or duplicating yourself in the business usually means getting 10 people, not one. Like 10 different hats, 10 different specialists in the business. [00:06:07] And so just want to address the clone myth real quick. So I think we want to find a way, I think in the industry, it might make sense to eliminate the term property manager. If they're not actually the one doing all of the little pieces, unless you're portfolio style. So what are your thoughts on that? [00:06:25] Sarah: Well, I think the other thing too, that I want to bring up about him at the boardroom event is he's like, "I need a property manager and they're going to do everything. And I do everything. And I also did everything at my other company when I worked for them as a property manager. So I need one. How do I make sure that they don't just steal my business and steal my clients and walk away though, because they're going to be doing everything? [00:06:48] Jason: Yeah.  [00:06:48] Sarah: And that's a really good reason to not have them doing everything.  [00:06:52] Jason: Most business owners eventually figure out you need to silo information. So for example, when I ran a web design agency, I had an intranet where all the information was stored and I had how I sold, how I found clients, like all this was built out in the intranet. [00:07:07] All the sales related stuff. And then I had all of how we build the websites, how we put them together, all this kind of stuff. And I would hire web designers to build the websites and to do work and they would get access to the intranet. They would read the sales stuff and then figure out how to get their own clients and then they would quit. [00:07:25] I kept having them leave and they're like, "Oh, well, I've got so much business. I don't have time to do your projects now." And I was like, "what?" it happened over and over again. So I was like, "okay, something's going on here." So then I realized I needed to segment the information because the stuff that I figured out was pretty effective and pretty valuable. [00:07:40] Sarah: And essentially you were paying them to train them to then run their own business and not work for you anymore.  [00:07:47] Jason: What a deal. So, okay. Yeah. So then I started siloing that information. And so I think I think I shared a TikTok or a reel or something with you where a guy was talking about siloing the information and he was talking about sales and manufacturing and a product business. [00:08:02] And if they know where to source all the manufacturing stuff and they know how to acquire business, they don't need you anymore. So he had to segregate that information. I was like, that's the same thing. You need to segregate knowledge in your business. Your goal is to hire specialists on the team, not generalists that can wear multiple hats. [00:08:22] You're the business owner. You have to wear every hat in the business that is not currently worn by somebody or is not being done properly. You have to step in. It all falls on you. That's the job of the CEO, right? You have to do it. If you have a good operator, then they step in and some of that stuff, too. [00:08:40] You have to do stuff that's uncomfortable.  [00:08:43] Sarah: Well, let's just pause for a moment. Your operator is not going to do your day to day stuff in property management.  [00:08:47] Jason: They shouldn't do your day to day stuff. It sounded like. A lot of people get confused.  [00:08:50] Sarah: I know what you were trying to say, but people are going to hear that and go, "Oh yeah. And then my operator is going to do everything."  [00:08:55] Jason: I just wanted to include you. I didn't want to say you don't do the hard stuff too.  [00:08:59] Sarah: I do the hard stuff when I have to.  [00:09:01] Jason: Yeah.  [00:09:01] Sarah: Until we can hire somebody else to do it. Because I hate doing it. I hate certain parts though, then we hire somebody and they do it much better. [00:09:11] Jason: Yeah. So I think it might make sense unless you're portfolio style, which I'm not a real big fan of. I think there's a lot of downsides to portfolio style management. I think it's really rare that people are good at everything. And so I think it's a lot more effective to get somebody that's a really great maintenance coordinator that can handle maintenance for probably thousands of units, right? [00:09:32] If they really know their stuff and have the right systems and tools and you can take that off of your property manager's plates. You need probably accounting or bookkeeping or a team that helps with that kind of stuff. There's vendors that can help with some of those pieces, especially if you don't enjoy, or aren't good at that piece, there's a lot of available resources, but if you get specialists that are really good, they will surpass your ability in that particular category. [00:10:00] Sarah is much better running the planning system that we have DoorGrow OS, running the operations of the business than me, I just like, when I was doing it between having operators I just stopped planning. I didn't want to do the meetings. It was, "anybody stuck? Let's move on. And now it's meticulous and it's detail and we're moving forward. [00:10:19] And everything's focused and we're hitting all our goals and we're making progress. Right? Because I have a good operator. So I think the business owners, we need to stop trying to find people that can do everything. We need to find people that are really good at specialists. So, I met with this entrepreneur a while back named Joe Abraham. [00:10:39] He gave this cool Ted talk that I liked and I checked out his book and I took his online quiz and he has a book called entrepreneurial DNA and he created this score similar to an assessment like this, but it's BOSI. B O S I. And it talks about the four different types of entrepreneurs, which are builders, opportunists, innovators, and specialists. [00:11:01] And you need to figure out what you are, the book talks about, and then build the right team around you. So, historically, I was more of a specialist, which means I'm dedicated my craft for over a decade to coaching and supporting property managers, right? And like figuring out how to grow businesses and then I'm an innovator. [00:11:17] I like to take in lots of ideas and formulate new ideas and create stuff and that sort of thing. So more of a specialist, innovator and specialist, and most of the coaches and mentors I've hired have been builders. Builder, innovators, stuff like that opportunists are always looking for the next way to make money or the next vehicle or this sort of thing. [00:11:38] Think like Ray Kroc, who took the McDonald's brothers', intellectual property, because they were innovators and specialist, and he blew it up and he was a builder and an opportunist so, opportunists make great salespeople. For example, builders make good CEOs. And so I wanted to be a better CEO. [00:11:56] And so I've worked with a lot of coaches to become more and more of a builder to develop that skill set. And I'm getting better. Better and better. So, so I think we need to as entrepreneurs figure out what are our strengths and then what are we lacking? If you need to get around maybe coaches that can help you with with some of the gaps that you have in your own personality or your own knowledge base, then that can help you get to the next level. [00:12:20] All right, so I think if we could eliminate the property manager term from those that are not portfolio style, then what would a property manager that people typically think is a property manager do if they're not the maintenance coordinator, they're not all these things What do you think?  [00:12:34] Sarah: Yeah, I think you can still call them a property manager. [00:12:37] I'm not against the term like you're like, "eliminate! Anti property manager term and industry!" I just don't think that's going to happen Okay. I do think though once your business grows and gets large enough you can have one person or team to do the maintenance coordination, and then that piece is handled by the maintenance team. [00:12:58] Then you can offload the leasing part, right? They're going through, maybe doing showings if you still do those, or at least going through applications and moving people along doing the move ins. Dealing with move outs and starting that whole process, kicking that off. You might have a leasing person, or a leasing team, and then the accounting piece, like your property manager probably should not be doing accounting. [00:13:20] You should have somebody who is really good at accounting to do the accounting. And if that means you need to have a service, do it for you. That's fine. Just make sure that they're a really good reputable service. And there's someone that can hopefully like triple tie out your books and make sure everything is correct. [00:13:36] And then you, here's the big thing, you still have to monitor it. Don't just hand it off and say, here, please go do this thing. And then just sit back and never look at it and hope that it's right. Because I've seen that a lot where people go, Oh, like I haven't done the bookkeeping. I have somebody else do it. [00:13:52] And then they start investigating because there's a one little issue and they start to pull the thread. And it's like, when you pull the thread of the sweater and it just all unravels. Okay, so don't do that. Don't do that. But then your property manager can be more like the person that deals with the relationships of between like clients and tenants. [00:14:13] Right. So we're bridging a gap.  [00:14:15] Jason: So then technically they're more of a relationship manager, right. They're managing relationships. I think a big gap that we don't see a lot of in the property management industry, that's super common in every other industry is the category of client success. And the category of client success, their whole goal is to retain customers to keep customers, make sure that they're happy. [00:14:38] And so I think that's the role that some people might say, "oh, that's the property manager" is they need somebody that's just focused on client success, loves on the clients, takes care of the clients, makes them feel valued. Maybe meets with them annually to make sure that everything's looking good financially. [00:14:53] Sarah: Portfolio review calls.  [00:14:55] Jason: Portfolio reviews. [00:14:56] Sarah: I love those. I will harp about that all day long. If you're not doing them, do them.  [00:15:00] Jason: Yeah. So, client success in a lot of industries. I've heard some of our coaches and mentors describe as your other sales team. Right. You've got those that sell people in, like your business development, your BDs, your business development managers, your BDMs that bring clients into the business, but then they are not responsible for retaining the clients. [00:15:22] And you think you retain clients just by doing maintenance coordination and just by doing leasing, but these things don't really develop or solidify or build the relationship. If you screw those things up, then you're bound to probably lose clients. And so that's the bare minimum.  [00:15:36] Sarah: No one is going, "Oh my God. This leasing team is so amazing. I'm never going to leave." [00:15:41] Jason: Right.  [00:15:41] Sarah: They just expect the leasing to be good because it's what they signed up for when they hired a property manager. Right? They're not going to go, "Oh my God, I can't believe they got this maintenance thing done so so fast. And it was done in two hours and it was amazing. I'm never going to leave." [00:15:57] Jason: So Gallup organization wrote this book called first break all the rules. And then it has this customer satisfaction pyramid. And at the lowest level, there's the lowest two levels are availability and accuracy. So these are the two things that if you're always available and you're always accurate in what you say you're going to do and you do it, people just don't even notice. And so it's not hard to be exceptional in property management. If you do that, it's expected and demanded.  [00:16:24] Sarah: So this is like all the tactical stuff that we do.  [00:16:27] Jason: Yeah.  [00:16:27] Sarah: It falls into this.  [00:16:29] Jason: Yeah.  [00:16:29] Sarah: It's just expected.  [00:16:31] Jason: So the next level, if you really want to have great client, customer service and great client interactions is partnership and then advice. [00:16:40] And this is where I think a property manager can really add value. This is where they are really a client success role where they're retaining clients. They're improving the relationship and the value that people see in the relationship and in the longevity of staying a client of your particular business, when there's plenty of others that could do it, they can manage their property. [00:17:00] You have team members that are managing the relationship and focusing on client success. So maybe there should be some client success managers in property management and less property managers. As far as terms go.  [00:17:13] Sarah: He's really trying to get rid of that term.  [00:17:15] Jason: I don't know. It's just, it's so ambiguous. [00:17:17] Sarah: That's why. So when we were creating R docs, like all of the job descriptions for different roles, he's like, "I want there to be an R doc for every role in property management business." And I said, "okay, I can create it." Here's the problem. The problem is that if I create one for an assistant, it's going to be different from company to company. If I create one for a property manager, there's going to be some similarities, but there's always going to be things that are different from company to company. So there are great templates, right? And it's they're, it's amazing. And then you just delete the things you don't need and add anything you do need from there. There's nothing that's uniform. There's so much that's different from business to business. We all do the same thing. We're all property management entrepreneurs, but the way the ins and outs, the inner workings of our business, there's a million different ways to do it.  [00:18:10] Jason: We did define those Rdocs though. [00:18:12] We have Rdocs for each of the major roles. I think yeah, I think having recognizing that. You need a client success person to maintain the relationship. You need a maintenance coordinator. You need if all these things are segregated and you get really great specialists in each of these areas, then yeah, you're going to have a much stronger lifetime value of your client. [00:18:33] You're going to make a lot more money. So I think that's important. Anything else we should talk about related to property manager?  [00:18:39] Sarah: I think that covers it.  [00:18:40] Jason: All right. So figure out and I'm curious, go ahead and find my post in the DoorGrow club group, or go post or comment in the DoorGrow club community. [00:18:51] I'd be curious to hear your thoughts. What do you feel a property manager is if you don't do portfolio style? What are your property managers doing? How do you define that role? And are they really managing properties? Are they really managing people? Are they really customer success? Are they really supporting and taking care of owners? [00:19:08] Or do you think they're taking care of tenants and like maintaining a relationship there? So, all right, I think that's our interesting conversation for the day for the DoorGrow show and do you want to give them a call to action? That's a good call to action for the end of the show here? [00:19:23] Sarah: Oh, well, we have a few events coming up. So go and check out our events that we have coming up. Don't miss DoorGrow. It's going to be a big one. [00:19:31] This is like our big conference. We do it once a year. It's here in Round Rock, Texas on it's a Friday and Saturday, May 17th and 18th. And our theme this year is creating opportunity from uncertainty. So we have a lot of great topics, a lot of great speakers lined up for you guys. And I've got something special in the works that I haven't really released yet, but It's gonna be really cool because we've never done anything quite like that before  [00:19:57] Jason: Yeah, all right. [00:19:59] Cool. All right. Well on that note Until next time to our mutual growth. Bye everyone. [00:20:03] you just listened to the #DoorGrowShow. We are building a community of the savviest property management entrepreneurs on the planet in the DoorGrowClub. Join your fellow DoorGrow Hackers at doorgrowclub.com. Listen, everyone is doing the same stuff. SEO, PPC, pay-per-lead content, social direct mail, and they still struggle to grow!  [00:20:30] At DoorGrow, we solve your biggest challenge: getting deals and growing your business. Find out more at doorgrow.com. Find any show notes or links from today's episode on our blog doorgrow.com, and to get notified of future events and news subscribe to our newsletter at doorgrow.com/subscribe. Until next time, take what you learn and start DoorGrow Hacking your business and your life.

Stephen and Dave right a wrong from a previous episode and dive deep into the history of franchising. A system for making millionaires. Dave Young: Welcome to The Empire Builders Podcast, teaching business owners the not so secret techniques that took famous businesses from mom and pop to major brands. Stephen Semple is a marketing consultant, story collector, and storyteller. I'm Stephen's sidekick and business partner Dave Young. Before we get into today's episode, a word from our sponsor, which is, well, it's us, but we're highlighting ads we've written and produced for our clients. So here's one of those. [BWS Home Services Ad] Dave Young: Welcome back to The Empire Builders Podcast. I'm Dave Young, I'm with Stephen Semple. And Stephen just whispered the topic into my ear and I missed something. Stephen, you said franchise and I didn't quite catch what franchise we're going to be talking about. Stephen Semple: We're going to talk about a little bit of the history of franchising. Dave Young: The idea here is the idea of a franchise, the business model, if you will. Stephen Semple: Yeah, because if we think about the concept of this podcast as we're talking about empires, how many business empires today would not exist if it wasn't for the concept of a franchise where you create something and you license to that person the right to operate? And it's grown today into being the business model and all those other things. It has allowed numerous numbers of ordinary citizens to own successful businesses and generate wealth. It has also created a way for businesses to grow rapidly because of the fact that they're able to leverage the person's interest, hardworking expertise, and money in order to grow these businesses. Especially in the restaurant space, there's no way companies like McDonald's and Wendy's and all of these other businesses would've been able to grow at the rate that they grow if franchising had not been created, perfected, developed, and modernized. And those things have a journey that they went on as well. Dave Young: Those two key points you mentioned, it gives the average person an opportunity. If you can scrape up enough money to buy a franchise, you now own a business. Stephen Semple: Correct. Dave Young: And if you own a business, you created a business and you want to quickly expand to multiple markets, you can do it with other people's money by giving them their piece of their own little location as opposed to going and borrowing it all or doing some kind of a public offering, those kinds of things, an alternate way of growing fast. Stephen Semple: A really interesting Netflix show to watch, and it's not a documentary, but it's actually pretty accurate, is The Founder with Michael Keaton. Dave Young: Yeah, the Ray Kroc story. Stephen Semple: Yeah, the Ray Kroc story. And one of the things that Ray Kroc discovered was the best franchisees, so franchisees are the people purchasing the franchise were actually common, everyday hardworking folk who wanted to make a better life for themselves. And buying a McDonald's franchise was that avenue that actually made a better life for them. And they were the best source of franchisees, not rich folks who are looking for investments. And look, Chick-fil-A. Chick-fil-A today, it's very difficult to become a Chick-fil-A franchisee because they want to look at it and say, do you fit in? Are you that type of person? Will you actually be a great part of this family? And in Culver Restaurant, which I forget what episode Culver Restaurant is, we talked about how Culver, it's really, really important to them that basically franchisees really fit into what's being created. I think it's worth exploring the history of franchising. And I have to right a wrong, because back in episode 94, we talked about Martha Harper, and I referred to the fact that Albert Singer was the first commercial franchise.

Today's Sponsor: Zenni Opticalhttps://thisistheconversationproject.com/zenni  Today's Rundown:Man kills woman Uber driver in grisly shooting after scam caller triggered tragedyhttps://lawandcrime.com/crime/man-kills-woman-uber-driver-in-grisly-shooting-after-scam-caller-triggered-tragedy-police/ Second high-profile stabbing to rock Sydney in recent days is declared a terrorist attackhttps://apnews.com/article/australia-church-stabbing-bishop-emannuel-126a140f1a38aeb9d63b2c7b744f588f TikTok star Kyle Marisa Roth dies at 36https://www.nbcnews.com/news/us-news/tiktok-star-kyle-marisa-roth-dead-36-rcna147979  Prince William to resume royal duties after Princess Kate's cancer diagnosishttps://www.nbcnews.com/news/world/prince-william-resume-royal-duties-princess-kate-cancer-diagnosis-rcna147978 Red Lobster Considers Bankruptcy to Deal With Leases and Labor Costshttps://finance.yahoo.com/news/red-lobster-considers-bankruptcy-deal-194400918.html The University of Southern California cancels its Muslim valedictorian's commencement speech, citing safety concernshttps://www.cnn.com/2024/04/16/us/usc-valedictorian-commencement-speech-canceled/index.html 30-pound cat nicknamed ‘Thicken Nugget' is swimming his way to his goal weight after being surrenderedhttps://nypost.com/2024/04/12/lifestyle/30-pound-cat-nicknamed-thicken-nugget-is-swimming-his-way-to-his-goal-weight-after-being-surrendered/?utm_source=facebook&sr_share=facebook&utm_campaign=nypost&utm_medium=social&fbclid=IwAR1IxfAT5oQKs9otLb97NPzgPb4-VG-GRbCf0dCcOMj2NyAQb2tEPhhtzQM Jelly Roll sued by Pennsylvania wedding band Jellyroll over trademarkhttps://www.usatoday.com/story/entertainment/celebrities/2024/04/16/jelly-roll-pennsylvania-wedding-band-trademark-lawsuit/73339344007/?tbref=hp Website: http://thisistheconversationproject.com  Facebook: http://facebook.com/thisistheconversationproject  Twitter: http://twitter.com/th_conversation  TikTok: http://tiktok.com/@theconversationproject  YouTube: http://thisistheconversationproject.com/youtube  Podcast: http://thisistheconversationproject.com/podcasts  #yournewssidepiece #coffeechat #morningnews ONE DAY OLDER ON APRIL 17:Jennifer Garner (52)Victoria Beckham (50)Rooney Mara (39) WHAT HAPPENED TODAY:1964: The FBI lab reported that it could not determine the lyrics on the Kingmen's recording “Louie Louie.”1973: Federal Express delivered its first package.2014: NASA's Kepler space observatory confirmed the discovery of the first Earth-size planet in the habitable zone of another star.    WORD OF THE DAY: vestibule / [ ves-tuh-byool ]a passage, hall, or antechamber between the outer door and the interior parts of a house or buildinghttps://thebigwordsproject.morebettermediacompany.com/vestibule-4-17-2024/     PLUS, TODAY WE CELEBRATE: Kickball Dayhttps://www.daysoftheyear.com/days/kickball-day/ -------------5        Authorities are on the hunt for a pair of men who toppled several ancient rocks at Lake Mead National Park https://www.cnn.com/2024/04/15/travel/lake-mead-rock-formation-vandalism-suspects/index.html7        Fire engulfs Denmark's historic stock exchange building, iconic spire collapses  https://www.cnbc.com/2024/04/16/fire-breaks-out-at-denmarks-historic-stock-exchange-building.html9        Kirsten Dunst says she ‘didn't even think to ask' about Hollywood's gender pay gap  https://www.theguardian.com/film/2024/apr/03/kirsten-dunst-says-she-didnt-even-think-to-ask-about-hollywoods-gender-pay-gap#:~:text=Dunst%20previously%20commented%20on%20the,second%20Spider%2DMan%20poster%3F%20%E2%80%A612        NCAA sanctions Michigan with probation and recruiting penalties for football violations  https://www.usatoday.com/story/sports/ncaaf/bigten/2024/04/16/michigan-ncaa-sanctions-recruiting-violations-jim-harbaugh/73342698007/13        HSBC lays off at least a dozen Asia dealmakers amid weaker activities, sources say http://reut.rs/4aTvnnR14        Flame is lit for Paris 2024 in choreographed event in the birthplace of the ancient Olympics  https://us.cnn.com/2024/04/16/sport/paris-2024-olympic-flame-lit-spt-intl/index.html15        Ship that caused the Baltimore bridge collapse had apparent electrical issues while still docked  https://apnews.com/article/baltimore-bridge-collapse-fbi-investiagation-58188d524035c756872603055f309c78-----------  ONE DAY OLDER ON APRIL 15:Emma Thompson (65)Emma Watson (34)Maisie Williams (27)  WHAT HAPPENED TODAY:1865: Abraham Lincoln died after being shot the previous evening by John Wilkes Booth. Andrew Johnson became the 17th President of the United States.1955: Ray Kroc opened his first franchise of McDonald's restaurant in Des Plaines, Illinois.2010: Volcanic ash from the eruption of Eyjafjallajökull in Iceland lead to the closure of airspace over most of Europe.  WORD OF THE DAY: scarce / [ skairs ]deficient in quantity or number compared with the demandhttps://thebigwordsproject.morebettermediacompany.com/scarce-4-15-2024/  PLUS, TODAY WE CELEBRATE: Income Tax Pay Dayhttps://www.irs.gov/filing/individuals/when-to-fileONE DAY OLDER ON APRIL 16Kareem Abdul-Jabbar (77)Jon Cryer (60)Anya Taylor-Joy (28) WHAT HAPPENED TODAY:1947: Bernard Baruch coined the term “Cold War” to describe the relationship between the United States and the Soviet Union.2003: Michael Jordan played his last NBA game with the Washington Wizards, who lost to the Philadelphia 76ers, 107-87.2018: Kendrick Lamar became the first rapper and non-classical or jazz musician to win the Pulitzer Prize for music with his album Damn. WORD OF TEH DAY: belabour / [ bəˈlābər ] to explain something more than necessary https://thebigwordsproject.morebettermediacompany.com/?p=160It's important to provide clear instructions without belabouring every detail, to maintain the attention and interest of the audience. PLUS, TODAY WE CELEBRATE: Eggs Benedict Dayhttps://www.nationaldaycalendar.com/national-day/national-eggs-benedict-day-april-16   ONE DAY OLDER ON APRIL 17:Jennifer Garner (52)Victoria Beckham (50)Rooney Mara (39) WHAT HAPPENED TODAY:1964: The FBI lab reported that it could not determine the lyrics on the Kingmen's recording “Louie Louie.”1973: Federal Express delivered its first package.2014: NASA's Kepler space observatory confirmed the discovery of the first Earth-size planet in the habitable zone of another star.    WORD OF THE DAY: vestibule / [ ves-tuh-byool ]a passage, hall, or antechamber between the outer door and the interior parts of a house or buildinghttps://thebigwordsproject.morebettermediacompany.com/vestibule-4-17-2024/     PLUS, TODAY WE CELEBRATE: Kickball Dayhttps://www.daysoftheyear.com/days/kickball-day/ 

Every Purdue fan knows it has been 44 years since the Boilermakers made the Final Four. In today's Arni's Birthday Zoom, we talk with former Purdue basketball manager Ed Potts, who celebrates his 64th birthday today (April 2, 2024). Potts was a student manager for the 1980 team and shares some insightful stories with host Alan Karpick (fellow manager). But there's much more, as Potts provided background on his famous great uncle Ray Kroc and how Potts and his family navigated the McDonald's system in West Lafayette and Lafayette. It's a story of family perseverance, occasional strife, and a trip down memory lane for those who lived on or near campus in the 1970s and 80s.

Show Notes: In this discussion, Will Bachman interviews Henry Oliver, author of the forthcoming book Second Act about late bloomers. Oliver has a background in English literature and marketing. He worked for an MP and later in employment marketing.  Defining a Late Bloomer Henry's interest in late bloomers came from his work in employment marketing, and during his research, he found a wealth of talent in an older demographic. During the course of his research, he found that cognitive ability is the number one predictor of job performance regardless of age.  A late bloomer is someone who is no longer expected to achieve anything significant. However, Henry states that many people start a successful career late in life. Henry's book is structured as a series of short biographical sketches that illustrate themes such as the right people, networks, influence, being at the right place, the right time, and meandering career paths that many high profile leaders, including Margaret Thatcher, are prime examples of the late bloomer.  The Focus on the Book His decision to focus more on the biographical sketch approach was influenced by his background as an A talent and employment brand consultant. He believes that the book should be focused on more than just the social science approach, as it allows him to explore the complexity of life.  The concept of inefficient preparation, as discussed by Henry, is a concept that has been gaining attention in recent years, especially with the emergence of AI. He talks about the meandering career path of Calvin Coolidge. He explains that many people are considering how to prepare for different careers. However, he emphasized that this approach is not necessarily always the best career strategy, as it can lead to inefficient outcomes. One example of this is Dwight Eisenhower, who was a young soldier during World War One and was kept in America to train on tanks. Despite the shrinking army and the lack of pay at the end of the war, Eisenhower continued to study military strategy and find mentors, which eventually paid off with the advent of World War Two. Henry mentions that many people have a meandering inefficiency in their careers, and if they can find a way to switch into a more challenging job, it can pay off well. This combination of a wait-and-see approach and serious planning can help individuals make the most of their time and achieve their career goals. How to Make Networking Work  Henry talks about the problem of focusing on building a network and why it's important to find the person with the right influence for whatever it is you want to do right now. He shares an example of this with the story of Margaret Thatcher's leadership election in the conservative party.  Henry discusses the importance of corporate culture in shaping one's career trajectory, and how the culture helps or hinders how you work. He cites studies of young men sent to the Second World War. The study found that a more ambitious, fast-paced environment with strong leadership and opportunities for development can lead to better performance. He also talks about the detrimental effects of a toxic environment. The discussion turns to putting yourself in the right place in today's work environment. The most fundamental piece of research that Henry found is about hot streaks, where people produce their best work over a long period of time.The study found that people have an explorer phase, where they try out different ideas and move around the world. This is followed by the exploit period when they take action to take steps connected to their primary interest. In today's world, there are no universally-accepted answers to what constitutes an "exploit phase." It depends on the individual's career goals and the circumstances they are in. Steve Jobs, for example, was an example of someone who dropped out of various fields to pursue what eventually became Apple. The Importance of Exploration and Perseverance in Career The book emphasizes the importance of active exploration and perseverance over a sustained period. It emphasizes that people cannot simply move to a new location and hope for success. Instead, active exploration involves attending social events, meeting people, and participating in self-study programs. Second acts involve investing in self-improvement or relationships. Henry emphasizes the importance of live practice and building skills, which can be broad and involve socializing, learning, and networking. He suggests that the rule of 10,000 hours of deliberate exploration should be expanded to include practicing in new areas, including networking and meeting new people. He also believes that it is essential to be prepared to take opportunities. Henry talks about the importance of right timing and the concept of increasing your luck surface area. He gives the example of Ray Kroc who turned McDonald's into the biggest business in the world. At 53, he was a milkshake mixer salesman at McDonald's when he discovered a small family restaurant that had perfected the fast food kitchen. Henry explains how Ray Kroc increased his luck surface area to turn a family business into an international franchise.  Why Extraordinary People are Good Examples  While his book presents examples from extraordinary individuals, Henry believes that the lessons drawn from social science and famous figures can be applied to people of all levels. He stresses the importance of understanding the details of these individuals, such as Vera Wang's story, which highlights her personal struggles and the need for encouragement. Henry states that the internet is full of stories of late bloomers, but they often do not provide a detailed account of how they achieve their success. While his book does offer examples of ordinary people who have achieved their second act career, he believes that digging into larger examples can provide a deeper understanding of how late bloomers work and how they achieve their goals. Henry has been focusing on the social science side of human interaction over the past decade. He has been researching and writing about network science, sociology, economics, and psychology to understand how someone can transition from a hack journalist to the creator of the dictionary. He was surprised by the importance of networks and how being in the right group of people can make a huge difference.  A Word or Two on Writing Motivation Henry talks about the inspiration and researching information for his book. His motivation for writing is to provide a platform where people can read great works and benefit from them. He believes that reading literature not only helps in understanding human interaction but also helps in understanding power dynamics and ambition. For example, he believes that Jane Austen's novels, like Emma, can be useful for understanding human interaction in modern office life. Henry's substack Common Reader, which includes literature, brings in other topics to help readers better understand human interaction and decision-making. He believes that reading Shakespeare can be useful for questions of power, ambition, and leadership. Henry discusses the importance of having a sub-stack for writing and how it can generate more ideas as you read. Timestamps: 04:04 Career development and the concept of late bloomers 10:59 Building meaningful networks and finding influential connections 16:44 The importance of influence and being in the right environment for success 22:55 Career development and finding one's passion 28:10 The importance of deliberate exploration for personal growth and development 32:16 Luck, opportunity, and success 37:44 Late bloomers and their inspiring stories 44:58 Literature and its relevance to modern life 48:45 Late bloomers, talent, and career development Links: The Book Second Act: What Late Bloomers Can Tell You About Success and Reinventing Your Life Twitter https://twitter.com/HenryEOliver LinkedIn https://www.linkedin.com/in/henry-oliver-5165b189/ Substack https://www.commonreader.co.uk/ Unleashed is produced by Umbrex, which has a mission of connecting independent management consultants with one another, creating opportunities for members to meet, build relationships, and share lessons learned. Learn more at www.umbrex.com.  

This Week in Startups is brought to you by… Curotec. Are you one of those companies that knows you need to be using AI, but you're not even sure where to start? Well then you need Curotec. They are AI experts, and they're offering TWiST listeners an AI Strategy Roadmap tailored to your business for $5000. That's 50% off the normal cost just for telling them we sent you. Check out http://www.curotec.com/twist  and get $5000 off! Northwest Registered Agent. When starting your business, it's important to use a service that will actually help you. Northwest Registered Agent is that service. They'll form your company fast, give you the documents you need to open a business bank account, and even provide you with mail scanning and a business address to keep your personal privacy intact. Visit http://www.northwestregisteredagent.com/twist to get a 60% discount on your next LLC. Masterworks. The first company allowing investors exposure into the blue-chip artwork asset class. TWIST listeners can skip the waitlist by going to ⁠https://www.masterworks.com/twist and using promo code TWIST. * Today's show: Lon Harris sits down with Jason to examine product-market fit and market-pull and their role in McDonalds' success (21:11), the importance of complementary skill sets between founders within any startup.(32:41), the path of doubt, fear and uncertainty that founders experience (45:29), and more! * Timestamps: (0:00) Lon Harris joins Jason (3:35) Lon brings us quick hits on the film The Founder. (9:30) Lon shares his admiration for the film (10:16) Jason discovered the film through a curious link with Mark Knopfler. (12:02) Curotec - Check out http://www.curotec.com/twist and get $5000 off (16:00) Delving into the McDonalds' story (17:47) Discussion on a common entrepreneurial revelation: efficiency and customer focus (21:11) Examining product-market fit and market-pull in "The Founder" and its role in McDonalds' success. (24:09) Northwest Registered Agent - Get a 60% discount on your next LLC at http://www.northwestregisteredagent.com/twist (25:36) Building a series of innovations will create enormous value. (27:35) Ray Kroc takeaway: the pursuit of relentless self-improvement on the way to his one big win. (32:41) The importance of complimentary skill sets between founders within any startup. (34:25) Masterworks - Skip the waitlist to invest in fine art at https://www.masterworks.com/twist (35:43) Exploring strengths and criticisms of the franchise model. (41:36) The role of spouses in startup formation (45:29) The path of doubt, fear and uncertainty that founders experience before any winning. (49:54) Lessons around deal-making and negotiation. (1:00:07) The power struggle between the McDonald brothers and Ray Kroc (1:02:43) Discussing the significance of equity and stock ownership in business (1:08:26) Ray Kroc's brilliance came from his power to observe value and opportunity. (1:16:51) Business Breakdown Awards for “The Founder” * Thanks to our partners: (12:02) Curotec - Check out http://www.curotec.com/twist and get $5000 off (24:09) Northwest Registered Agent - Get a 60% discount on your next LLC at http://www.northwestregisteredagent.com/twist (34:25) Masterworks - Skip the waitlist to invest in fine art at https://www.masterworks.com/twist * Follow Lon: X: https://twitter.com/Lons * Follow Jason: X: https://twitter.com/jason Instagram: https://www.instagram.com/jason LinkedIn: https://www.linkedin.com/in/jasoncalacanis * Great 2023 interviews: Steve Huffman, Brian Chesky, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland * Check out Jason's suite of newsletters: https://substack.com/@calacanis * Follow TWiST: Substack: https://twistartups.substack.com Twitter: https://twitter.com/TWiStartups YouTube: https://www.youtube.com/thisweekin * Subscribe to the Founder University Podcast: https://www.founder.university/podcast

What I learned from rereading Les Schwab Pride In Performance: Keep It Going! by Les Schwab. ----Get access to the World's Most Valuable Notebook for Founders at Founders Notes.com----(8:00) I didn't know how to ride a bike. We never had one. All the other young kids delivered newspapers on a bike. He's got no money. He doesn't have a bike. So he ran his routes for two months in order to get enough money to buy his first bike. He'd run nine or 10 miles a day. (8:00) I was too proud to complain.(10:00) For a poor boy, money was much more important than pride.(10:00) Am I Being Too Subtle?: Straight Talk From a Business Rebel by Sam Zell. (Founders #269)(13:00) I was young. I was cocky. But the same cockiness helped me a lot in going through life.(15:00) The very first sentence describing his very first day in business is mind blowing: I had never fixed a flat tire in my life.(15:00) the NEW Poor Charlie's Almanack: The Wit and Wisdom of Charlie Munger (Founders #329)(29:00) Sam Walton: The Inside Story of America's Richest Man by Vance H. Trimble (Founders #150)(35:00) I always knew that if we fixed all the flat tires in town, we'd have all the tire business in town.(40:00) If we become complacent, then brother, it's all over with.(52:00) Grinding It Out: The Making of McDonald's by Ray Kroc (Founders #293)(56:00) If you're not serving the customer, or supporting the folks who do, we don't need you. —Sam Walton(1:00:00) The company paid low wages and had a lower overhead. The flaw was they didn't get —with the low pay— near the quality of employees we had.(1:01:00) Life is hard for the man who thinks he can take a shortcut.(1:06:00) Decision making should always be made at the lowest possible level.(1:08:00) Whatever you do, you must do it with gusto, you must do it in volume. It is a case of repeat, repeat, repeat.(1:08:00) Charlie Munger analyzes why Les Schwab was successful.(1:11:00) Extreme success is likely to be caused by some combination of the following factors:1 Extreme maximization or minimization of one or two variables. Think Costco.2 Adding success factors so that a bigger combination drives success, often in nonlinear fashion, as one is reminded by the concept of breakpoint and the concept of critical mass in physics. Often, results are not linear. You get a little bit more mass and you get a lollapalooza result. And, of course, I've been searching for lollapalooza results all my life, so I'm very interested in models that explain their occurrence.3 An extreme of good performance over many factors. Example, Toyota or Les Schwab.4 Catching and riding some sort of big wave. Example, Oracle.----Get access to the World's Most Valuable Notebook for Founders at Founders Notes.com----“I have listened to every episode released and look forward to every episode that comes out. The only criticism I would have is that after each podcast I usually want to buy the book because I am interested, so my poor wallet suffers.” — GarethBe like Gareth. Buy a book: All the books featured on Founders Podcast