Podcast appearances and mentions of John Bachmann

As part of my desire to shine a light on the great careers people can build in #insurance as part of #InsuranceCareersMonth 2023, I was lucky enough to get some time with none other than John Bachmann. John was someone I turned to so often as I got deeper into Claims, and have looked to for how he's helped others build their careers while navigating his own. John shared his story from Women's Basketball (yes...watch the video, and you'll see) to Claims to being an Agent. And, of course, he's done it while giving back through writing or co-authoring books like The Successful Adjuster's Playbook with Christopher Stanley of IA Path

 Welcome back to the daily gratitude minute. This is Scott Colby from say it with gratitude. In my book, the grateful entrepreneur, I gave a tip for businesses. If they wanted to stand out from their competition and that's to send out cards on weird holidays. Now it's. Not that common for businesses to send out cards as it is, you know, many businesses don't send out. Thank you cards. But I think if there's one time, a business does a pretty good job. Sending out cards it's during the Christmas holidays. Well, if you could imagine the average, person's getting lots and lots of cards during the Christmas And those don't really stand out. So, what I recommend is that you send cards on other types of holidays, such as Groundhog's day St. Patrick's day, 4th of July. Thanksgiving is a good one too, which is coming up. Uh, since it's a holiday specifically to express gratitude. Now when I was doing research for my book. I found an example of a company that was doing this well and was getting a great return on their investment. Joe, John Bachmann, who owns Bachman's auto care in Illinois for eight years, at least at the time of the article that I read. He had spent an average of $1,858 per year on thank you cards for his entire customer base. So almost $2,000 he was spending on. Writing and mailing. Thank you cards. Now that seems like a lot, right? Well, John has consistently seen between a 35,040 5,000 return on his yearly. Thanksgiving and Christmas and July card. So those are the two times during the year he sent out Thanksgiving and Christmas in July and his customers weren't getting cards from anybody else during that time. So he was able to stand out from his competition. He initially tried sending out cards during Christmas and was not getting a good. ROI return on his investment. So he changed his plan. Started to send out cards twice a year during the weird, not very common times to do that and his results skyrocketed. So. Really cool idea. It's not too late to get your cards out for Thanksgiving, get those cards out. And if you don't get Out for Thanksgiving this year. Think of the next time. That there's a weird holiday, so not Christmas, but maybe Groundhog's day that you start to send out cards to your customers and your clients. One last thing. If you want to download a digital copy of my book, the grateful entrepreneur for free. Go to gratitude, toolkit.com.  And you can enter in your email and i'll send you a digital copy of the entire book i'm scott colby with say it with gratitude and this has been the daily gratitude minute cheers

Jesus' friend and cousin, John the Baptist, was put in prison for a long time. King Herod put John there for no good reason – his wife was mad that John's preaching had called her and her husband out on their sinful relationship. John was a preacher well-liked by many and was willing to speak truth to power. This put him into prison. So he sent messengers to Jesus, asking if he really was the Messiah. How could Jesus save the world if his very close friend and relative was rotting in prison. Shouldn't someone do something about this wickedness?

John Bachmann, vice president of client relations, Norwood Insurance, Groveland, Massachusetts, sits down with Olivia Overman, Big “I” content editor on this edition of Agency Nation Radio's Declaration of Independents to talk about building relationships. Not just with clients, but with carrier representatives and claims teams. Establishing these relationships helps agents better understand policies and how to best support clients. “Insurance is a people business and I love developing those relationships. I worked in the claims field for the first 17 years of my insurance career and some of the worst conversations I've ever had have been telling people they don't have coverage. Now, I can prevent those conversations from happening,” says John. John is known as a claims leader, author of “Successful Adjuster's Playbook: The Secret Skills for Providing the Best Claim Experience” and a self-professed insurance nerd. He started consulting and speaking in different venues all over the country, mostly with an audience of independent agents, but it was the coronavirus pandemic that put everything into perspective for John—that's when he joined Norwood Insurance Agency. Agency Nation Radio is where insurance professionals turn on the mic and share unscripted stories about leadership, technology, marketing, success and failure-- stories that helped make them the professionals they are today. From main street USA to the pages of Independent Agent Magazine—we've got the stories you want to hear. For more, catch Agency Nation radio on your favorite streaming platform or visit iamagazine.com/podcasts. https://www.linkedin.com/in/johnbachmann/ https://www.norwoodinsurance.com/

Apple Podcasts Rate and Review for SpotOn SOI252 - Client Retention Starts with Claims Experience John Bachmann is the Vice President of Client Relations at Norwood Insurance Agency, a full-service independent insurance agency serving individuals, families, and businesses since 1868. John's role as Vice President is to ensure clients and their respective adjusters are adequately protected and served. He is also the author of the recently published book Successful Adjuster's Playbook: The Secret Skills for Providing the Best Claims Experience, where he writes about everything a new and veteran adjuster should know about their role in the industry. John joins us to discuss the best practices in client retention - especially from the claims and adjusting perspective. He shares his experience as a sports coach and how it affected his career in insurance and the one claim that made him realize he loved his job. He explains why he believes soft skills should be called hard skills and describes the soft skills that bring the best out of any claims professional. John also discusses how the pandemic shifted the industry's perspective, especially from the claims point of view. "The only thing we're selling as insurance professionals is: if something really bad happens, we promise to be there." - John Bachmann Today on Spot On Insurance: John's favorite hobbies and sports teams How John started his insurance career and his experience in claims processing How his coaching experience affected his career in insurance The legacy claim that made him passionate about insurance Why soft skills are some of the most complex skills to learn Changing the perception that the claims department is a claims center The critical skills that differentiate a claims professional Mastering the Big 3 skills in insurance The impact of COVID-19 on insurance claims Key Takeaways: Having coaching experience can enable you to be competitive in any industry. Soft skills are some of the most difficult skills to learn. Resources Mentioned: Book: Whale Done! By Ken Blanchard Connect with John Bachmann: Norwood Insurance Book: Successful Adjuster's Playbook: The Secret Skills for Providing the Best Claims Experience (IA Playbook) IA Path John Bachmann on LinkedIn This episode was brought to you by….. Insurance Licensing Services of America (ILSA), America's Premier Insurance Compliance and Licensing experts. To learn more about ILSA and their services, visit ILSAinc.com. Connect, Learn, Share Thank you for joining us on this week's episode of Spot On Insurance. For more resources and episodes, visit SpotOnInsurance.com. Subscribe so you never miss an episode. Love what you're learning, Spot Light your review on Apple Podcasts Rate and Review For SpotOn and share your favorite episodes with friends and colleagues!

The mayor got to sit down with second-time guest John Bachmann!!!!!

In this episode of The Power Producers Podcast, David Carothers interviews John Bachmann. John talks about his journey as a claim adjuster, and his new book, The Successful Adjuster's Playbook. Episode Highlights: John shares that he's been working on his book for around 5-7 years now. (2:33) John discusses his past and how he came to be in the position he is in now. (3:36) John expresses his surprise that there aren't more claims people who make the switch to sales. (5:48) John shares what he struggles with when was consulting with agencies. (11:16) What are the things that frustrate John about dealing with the retail agents and agencies? (19:10) John shares the topic of his book. (26:54) What's John's favorite part of the book he wrote? (34:57)  John mentions that there's so much more that an adjuster can do within their current role if they just expand their mindset. (40:25) From a claim adjuster's perspective, what's a piece of advice John can give to the producer? (51:46) John says that his book, The Successful Adjuster's Playbook, is accessible in a variety of formats. (53:12) Tweetable Quotes: “If you're not able to treat somebody, like a person, a family member, a friend...it's just going to be a transaction. And we might as well just let artificial intelligence and machine learning handle all the claims.” - John Bachmann “Nevermind adjusting, nevermind insurance, nevermind business. It's your life relationship. If that's your foundation, you'll have good relationships.” - John Bachmann “There's so much more that an adjuster can do within their current role if they just expand their mindset.” - John Bachmann Resources Mentioned: John Bachmann Norwood Insurance Agency Book: The Successful Adjuster's Playbook David Carothers Florida Risk Partners The Extra 2 Minutes

Video version: https://youtu.be/-UGUmCDpQlUMy very good friend John Bachmann is full of heart and passionate about the claims profession. He finally sat down to write it all down on a wonderful book the Successful Adjusters Playbook. A can't miss episode for claims people!John Bachmann: https://www.linkedin.com/in/johnbachmann/Successful Adjusters Playbook: https://www.amazon.com/Successful-Adjusters-Playbook-Providing-Experience/dp/1956304037/ref=tmm_pap_swatch_0?_encoding=UTF8&qid=1632829850&sr=8-2

In this episode John Bachmann reads from his new book the Successful Adjuster's Playbook. In this book he shows how to be a successful adjuster LONG TERM. If you are interested in grabbing a copy of his book head over to SuccessfulAdjustersPlaybook.com

Today Chris Stanley interviews Amazon Best-Selling Author and IA Path consultant, John Bachmann, about how you can be successful long-term in the adjusting industry. They talk about the secret skills that most adjusters don't even realize are superpowers, John's book the Successful Adjuster's Playbook, and how to beat the AI and machine learning in the claims industry. Grab your copy of the Successful Adjuster's Playbook at a 50% discount for a few days only at SuccessfulAdjustersPlaybook.com

Yesterday the Burned Out Adjuster's Playbook was officially released and became an Amazon Best-Seller. Today Chris reads the Foreword that John Bachmann wrote and the Introduction of the new book. This book was written to help make sure adjusters know how to navigate the stress and not quit the insurance industry. The subtitle says its all, Learn How to Stop Stressing and Start Enjoying Your Job as an Insurance Adjuster. Grab your copy while it is on sale at IAPath.com/burnedout/

This week the Mayor sat down with his good buddy John Bauchman.  These two have a great conversation about the Customer Experience. The processes you need to have in place to improve your experiences with your customers.  They cover the claims experience , they discuss Reviews , and so much more Episode Sponsors Smart ChoiceCanopy Connect Cover Desk

Being an insurance adjuster is a great career, but should you be considering becoming an independent or a company insurance adjuster? Chris dives into this huge decision in your career and goes over the benefit and drawbacks of each so you can make a good decision for you and your family. If you are interested in becoming an adjuster at an insurance company. Check out what Chris & his co-author John Bachmann learned through their interviews with the hiring managers of insurance companies by grabbing their Amazon Best-Selling book, Insurance Company Adjuster's Playbook on Amazon or at IAPath.com/books/ If interested in starting your own Independent Adjusting business you should take a look at the Independent Adjuster's Playbook.

    John Bachmann is a claims leader in the insurance industry and considers himself as an ‘insurance nerd’ and a “Claims Guy.” He is also the co-author of the Adjuster's Resume Playbook: A Step-by-Step Guide to Creating an Insurance Adjuster Resume, where he wrote about how adjusters can improve their resumes and boost their acceptance rate. John has almost a decade of experience working in the adjusting industry where he also served as a mentor and professional coach for other claims adjusters.   In today’s episode, my friend Chris Stanley interviews John to discuss why adjusters would benefit from having an up-to-date resume. He describes what a resume should be and what information it’s supposed to contain from the viewpoint of an adjuster. He discusses how resumes are handled today and the various automated processes yours go through upon submission. John also explains why some of the most important adjusting skills can be learned in other professions.       "A resume is an advertisement of you: your story, what brought you where you are today, and why you want whatever job you're handing that resume for." - John Bachmann       This week on Adjuster Talk:   When a good resume is great for all adjusters. Why adjusters still need to update their resumes. What John believes a resume is supposed to be. How you can increase your resume's ability to attract employers. The keywords you need to include in your resume. The automated systems that your resume goes through upon submission. The adjusting skills you learn from non-adjusting jobs. Incorporating communication and integrity in your profession.     Connect with John Bachmann   Twitter LinkedIn Adjuster's Resume Playbook: A Step-by-Step Guide to Creating an Insurance Adjuster Resume     Connect With Chris Stanley   IA Path         Connect. Share. Inspire.   Thanks for tuning in to the Adjuster Talk podcast with your host, Jason Heenan! If you enjoyed today’s episode, please head over to iTunes to subscribe to the show and leave an honest review. You can also connect with us on Facebook, Twitter, Instagram, LinkedIn, and YouTube.  

Chris goes through and reveals the rest of the C.L.A.I.M. Resume Method that John Bachmann and him go through in the Adjuster's Resume Playbook. Including the biggest thing that annoys hiring managers, how to make your resume sing, what the perfect length of a resume is... etc. You can grab your own copy at IAPath.com/resumebook/

Sie sind nicht zu übersehen: die Tätowierungen an Felix von Jascheroffs Körper. Aber warum hat sich der Schauspieler die Tattoos alle stechen lassen, welche Stelle tat am meisten weh und wie steht er zu Tätowierungen am Kopf? Darüber spricht er unter anderem in dieser Podcastfolge, in der der es um die Folgen bei GZSZ vom 3. bis 6. August 2020 geht. Unsere allgemeinen Datenschutzrichtlinien finden Sie unter https://art19.com/privacy. Die Datenschutzrichtlinien für Kalifornien sind unter https://art19.com/privacy#do-not-sell-my-info abrufbar.

Wenn wir nicht gerade selber die Sommerhits raushauen wie schmierige Anwälte schuldige Klienten (nämlich reihenweise, Anm.d.Red.), haben wir den Puls am Finger der Zeit und sammeln extra für euch die hottesten Releases, die der deutsche Pop-Markt zu bieten hat. Der heutige Smasher ist die neue Dancefloor Bombe vom Weltstar und Publikumsliebling Felix von Jascheroff, vielen aus der Flimmerkiste als John Bachmann der RTL-Serie "GZSZ" bekannt. Mit seinem Solo-Projekt "Jash" dropte er unlängst hinterrücks mit der Single "Danke für nichts" den bitterbösen Trennungshit des Jahrzehnts. Der Song dokumentiert die erneute Trennung von seiner Frau, die er nur einige Monate zuvor schon zum zweiten Mal geheiratet hat. "Hätte ja klappen können", denkt sich der Durschnittsbürger. "Ich dachte, ist sie in der zweiten Ehe eine ganz andere Person.." Aber nicht so unser Ausnahmekünstler Jash, der natürlich nicht umhin kommt, daraus einen unfassbar guten Ohrwurm zu schmieden, der gleichzeitig eine messerscharfe Abrechnung mit der zweifelsfreien Superbitch-Ex ist. Für die gesangliche Unterstützung holte er sich keine geringere als Joelina Drews (Tochter von Schlagerlegende Jürgen) mit an Bord und so wird der Charterfolg endgültig besiegelt. Nach dem kurzen Aufspiel des pumpenden Schwellbass' und gefilterten Maracas setzen Joelinas Vocals ein, die mit ihrer Energetik und überaus gefälligem Timbre doch schon positiv auffallen. Was für eine Röhre! Unfassbar!! Die deutschen Lyrics bestechen mit Tiefgang und einwandfreier Wortwahl, da gibts von uns einen dicken Daumen hoch! Ein paar Kostproben: "Danke für nichts! Nein, ich muss dir nicht verzeihen. Danke für nichts, das ist für immer vorbei! Ich geh, wann ich gehen muss und du bleibst, wo du bist." oder "Nimm was du willst, doch du bekommst kein Respekt" Der Chorus kredenzt einen rombenförmigen Brazilian-Bass, doch insgesamt könnte dieser Part, wie wir finden, noch etwas mehr Tinte auf dem Füller vertragen. Trotz der Kritik, ist diese Single eine schöne Haus-Nummer, die sich auf jeden Fall den Vergleich mit vergleichbaren Produkten nicht zu scheuen braucht.

Today, the customer experience on most apps is instantaneous. You can get food, furniture, rides, and places to stay with just a few taps on your phone. Filing an insurance claim can be a different experience because of the amount of work that goes into investigating and managing a claim. How can we manage those changing customer expectations, and improve their experiences? John Bachmann will help us dive into this key issue. The views and opinions expressed in this resource are those of the individual speaker and not necessarily those of the Property & Liability Resource Bureau (PLRB), its membership, or any organization with which the presenter is employed or affiliated. The information, ideas, and opinions are presented as information only and not as legal advice or offers of representation. Listeners should rely on guidance from their companies and counsel as appropriate. © PLRB 2020. 

In today´s episode of Agents Influence, host Jason Cass interviews John Bachmann, RVP of Business Development at SocialSurvey, where he helps insurance professionals assist their customers. John Bachmann talks about his experience working at SocialSurvey, how and why he got involved in creating videos, the importance of customer service. 

This week, we're joined by John Bachmann, Regional Vice President, Insurance at Social Survey to talk about the importance of a solid online presence for everyone in our industry. From the basics, like having a modern website (around 4:20) to understanding what it means to have a brand (around 9:08) to the importance of customer reviews in the buying process (around 18:00) John walks us through some of the most important things that you can do to build and maintain your online reputation. 

This is a special edition of the Independent Adjuster's Podcast, a replay of IA Path's live event the, IA Summit. This is part 1 of 3 and you'll hear John Bachmann of claims YouTube fame discuss the "Vowels of a Claim" and Mathew Allen talk about, "All of Your Training and Licenses are WORTHLESS as an IA Unless You Have This One Thing."   Podcast Sponsor ACD –If you are an IA looking for more work, if you are wanting to diversify where your claims are coming from, and expand then you should checkout ACD.

In this episode, we sit down with the “Claims Guy” – AKA, John Bachmann. Not only an Insurance Nerdery Video producer, but also an authentic customer service professional. We discuss how he’s built a career around customer service and the difference between the Golden Rule vs the Platinum Rule. You can find John on LinkedIn Twitter YouTube - Insurance Nerdery To learn more about Bully Bag & Tool Co: Bully Bag Facebook Instagram To support The Adjuster Show, please visit: AP-AdjustingFacebook Twitter  Instagram

E.J. Dionne, a columnist at the Washington Post, and Norman Ornstein, a scholar at the American Enterprise Institute join Christiane Amanpour from Washington D.C. to discuss dysfunction in the White House as President Trump refuses to work with Congress. John Bachmann, the former EPA Associate Director for Science/ Policy, talks about the impact of rolling back Obama era environmental protection laws. Our Michel Martin talks to Eric Liu, the author of "Become America" about why he wants to increase civic engagement.To learn more about how CNN protects listener privacy, visit cnn.com/privacy

That's just one of the benefits you get when you can automatically make sure everyone you do business with can provide you with it. This feedback measurement is called Net Promotor Score (NPS) and allows you to always have your finger on the plus of your agency. The benefit of having a system like this in place is it allows you to easily capture nice things people say about you (see Google reviews). That process, in turn, makes it more attractive for other people, you don't work with, to want to do the same. That's what I talk to Nick Corrao, John Bachmann and Caleb Stanton, of Social Survey, about all the successful agents they've seen use it.

That's just one of the benefits you get when you can automatically make sure everyone you do business with can provide you with it. This feedback measurement is called Net Promotor Score (NPS) and allows you to always have your finger on the plus of your agency. The benefit of having a system like this in place is it allows you to easily capture nice things people say about you (see Google reviews). That process, in turn, makes it more attractive for other people, you don't work with, to want to do the same. That's what I talk to Nick Corrao, John Bachmann and Caleb Stanton, of Social Survey, about all the successful agents they've seen use it.

In this episode, Bradley and Scott sit down with the one and only John Bachmann. John is a brilliant marketer and an advocate for agents and he's not even an agent. He is in claims! John and the guys discuss strengthening the claims process, marketing, and customer experience.  Get Scott & Bradleys Spittin' Gold - 7 Things Your Agency Must Do in 2018 & 19   Resources: @InsNerds @johnbachmann80 Insurance Nerds - Website   About The Insurance Guys The Insurance Guys Podcast is made and dedicated to agents by agents. Scott Howell and Bradley Flowers discuss all aspects of becoming an insurance agent and give real-life examples of their experiences in all aspects of hiring, sales and the day-to-day reality of running your own successful insurance agency. Please subscribe, review and rate our show on iTunes, SoundCloud, IheartRadio App, & Youtube.

Welcome to season 3 of the Independent Adjuster Podcast. Join me today as we ask the question "who is John Bachmann and why does he love insurance SO MUCH?" John has a Youtube channel and tons of passion for insurance. HIs love for insurance is infectious and inspiring. Find out why he thinks you should love working in insurance as much as he does! Name – John Bachmann Location – Boston, Massachusetts Superpower – Passion Contact - John's LinkedIn Profile YouTube: Johns YouTube LinkedIn: /johnbachmann Twitter: @johnbachmann80 Instagram: /johnbachmann1980 Facebook: /john.bachmann1 Get your FREE copy of Chris' latest book the Independent Adjuster's Playbook at IAPlaybook.com Podcast Sponsor ACD –If you are an IA looking for more work, if you are wanting to diversify where your claims are coming from, and expand what type of claims you are working then you should check out ACD.

It all starts with over communicating everything to make sure everyone knows what needs to be done. This needs to happen the entire time something bad is happening to your client. Because it only takes one missed phone called to ruin the entire experience for everyone. That means you better have relationships ready across all your carrier claims teams to make sure that doesn't happen. That's what I talk to John Bachmann about as he shares his experience from the trenches to improve how you make bad things better. Make sure to connect with John o LinkedIn. P.S. Joining the Agency Nation newsletter might be able to do something like that.

It all starts with over communicating everything to make sure everyone knows what needs to be done. This needs to happen the entire time something bad is happening to your client. Because it only takes one missed phone called to ruin the entire experience for everyone. That means you better have relationships ready across all your carrier claims teams to make sure that doesn't happen. That's what I talk to John Bachmann about as he shares his experience from the trenches to improve how you make bad things better. Make sure to connect with John o LinkedIn. P.S. Joining the Agency Nation newsletter might be able to do something like that.

John Bachmann wrote an article at InsNerds that really registered with me. When I found out that he lives in the city I grew up in I decided to make John my first full live interview for Profiles in Risk. In this episode, John and I discuss his career in claims, how it got started (being a Patriot fan has its disadvantages), how he was fortunate enough to have the right mentorship to transition to other lines and advice for newbie and seasoned adjusters. John has a passion for what he does and you can really hear that in both the article and this interview. Blooper brain-fart at minute 30:30

John Bachmann, senior partner at Edward Jones interviews David L. Steward, Founder and Chairman of World Wide Technology and a Curator of the University of Missouri System, about his book, “Doing Business by the Good Book.” Steward shares his experiences of building a high-tech company from the ground up, and explains how using lessons from the Bible as a source of inspiration and guidance helps one succeed in business and in life.

John Bachmann, senior partner at Edward Jones and executive fellow at the UMSL Executive Leadership Consortium, hosts a new edition of his book series. We hear from author Frances Hesselbein, My Life in Leadership the Journey and Lessons Learned Along the Way, as well as President and CEO of Big Brothers Big Sisters of Eastern Missouri, Becky James Hatter.

John Bachmann, senior partner at Edward Jones and executive fellow at the UMSL Executive Leadership Consortium, hosts a new edition of his book series. We hear from author Frances Hesselbein, My Life in Leadership the Journey and Lessons Learned Along the Way, as well as President and CEO of Big Brothers Big Sisters of Eastern Missouri, Becky James Hatter.

John Bachmann interviews Jack Rooney, chief executive officer of U.S. Cellular, along with Dave Esler and Myra Kruger, authors of The Pursuit of Something Better, which details how Rooney turned U.S. Cellular into a company known for great customer service.

John Bachmann interviews Jack Rooney, chief executive officer of U.S. Cellular, along with Dave Esler and Myra Kruger, authors of The Pursuit of Something Better, which details how Rooney turned U.S. Cellular into a company known for great customer service.

John Bachmann interviews Jack Stack author of The Great Game of Business.

John Bachmann interviews Fred Reichheld, Harvard professor and author of the bestseller, "The Ultimate Question," and Andrew C. Taylor, chairman and C.E.O. of Enterprise Rent-a-Car.