Podcasts about enterprise rent

Wade Keith grew up in Alabama, and came to Colorado as a raft guide - but after he found love and wanted to start a family he decided to pursue a professional career.  This journey included stops at Enterprise Rent-a-Car, Odell's Taproom, Otterbox, and now approaching 15 years “Working at the Carwash”.  But - not just any car wash - Breeze Thru Car Wash, the dominant membership car wash club in Northern Colorado.  Wade is now a partner in the business, and serves as Brand Manager and is also a community ambassador of sorts - and he's a very insightful guy.  This episode digs into the business of washing cars - the capital investment, the recycling of water, the continuous finding and development of entry level employees - and the heart of Wade's why in finding joy in this journey.  Wade's journey was heavily impacted by a health scare - early in his relationship with his wife - in which an infection nearly severed his spine - and left him still unable to do some of the things he loves.  But he finds joy in his work, and in his music, and in his family - and you'll hear about all of those things and more, so please join me in enjoying my conversation with Wade Keith.The LoCo Experience Podcast is sponsored by: Purpose Driven Wealth Thrivent: Learn more

Creating Thriving Work Environments Eric and I dove into the essentials of workplace culture, a topic central to our careers. Eric shared his journey from a childhood fascination with business to leading large teams at Enterprise Rent-a-Car. His book on company culture and high performance has become a key resource for his speaking and consulting work. We explored what it takes to create work environments where employees don't just survive—they thrive. It all starts with strong relationships, clear communication, and understanding the diverse needs of a multigenerational workforce. Setting clear expectations is critical, especially in today's workplace, where retention is a growing challenge. When organizations prioritize culture and communication, they see stronger engagement and long-term success. Effective Communication and Planning for Success Our discussion also highlighted the role of communication and strategic planning in driving results. I shared a case from my time at Mercedes-Benz, where we implemented an asset-tracking system to streamline operations. The key takeaway? Getting things right the first time prevents unnecessary work and improves efficiency. Eric echoed this with his experience launching a content initiative for sales, emphasizing the importance of a steady, intentional approach to culture-building. We also tackled a critical hiring insight—focusing on a candidate's match rather than just their fit within an organization. Engaged employees who align with company values will consistently outperform those who check the right boxes. His book profoundly covers these themes, offering practical strategies for building high-performing teams. Hiring for Potential and Career Growth One story that stood out was hiring a receptionist without prior healthcare experience. Over time, she thrived, earned a promotion, and eventually ran a clinic. It reinforced the idea that hiring should be about potential rather than just experience. Eric and I agreed that asking the right questions during hiring is essential in identifying high-potential candidates. Too often, employers focus on filling a position quickly rather than considering a candidate's long-term career trajectory. Investing in people's growth benefits both the individual and the organization. Connecting Beyond the Conversation We wrapped up by discussing ways to keep the conversation going and share the episode when it's live. If you're interested in Eric's work, you can find him on LinkedIn or at ClearPathVentures.com, where he offers speaking and coaching on leadership and company culture. ERIC D. Stone's passion for business led him to an influential twenty-six-year career at the iconic rental car company Enterprise Holdings, where he quickly became one of the most decorated Regional Vice Presidents in the company's history. His ability to connect and motivate employees from all different generations and demographics allowed his teams to sustain top-level results and a culture of pride. Eric attributes much of his success to his ability to create, ignite, and sustain a high-performance culture—one that enabled him to lead his teams through challenges like 9/11, the Great Recession, the COVID-19 pandemic, and the Great Resignation—along with an extraordinary ability to adapt to the unexpected and help others do the same. Eric is the author of the award-winning book Jumpstart Your Workplace Culture and an international speaker on leadership, employee engagement, and creating high-performance organizations. He retired from Enterprise in 2018 and founded Clear Path Ventures, which specializes in guiding young professionals and businesses as they navigate their path to success. My social media handles: a. https://www.linkedin.com/in/eric-stone-clear-path/ b. https://www.instagram.com/clearpathventures_/ c. https://www.facebook.com/profile.php?id=100040382190383 d. https://www.youtube.com/@ericdstone1/about  Websites: https://clearpathventures.com/about http://www.ericdstone.com/

DJ Willie Wonka is a Minneapolis based music producer and DJ for underground rap legend Prof. Willie grew up in Chicago before moving to Minneapolis to attend college at the U of M and earned a degree in Applied Economics. Once he started making beats in his dorm room using a stolen computer program from Limewire his life was never the same. After graduating he worked regular jobs including being a manager at Enterprise Rent a Car and was even a bill collector for a while. All throughout that time he never stopped making making music and chasing his dream to be a music producer. One day an idea came to him that changed everything. He searched online and found a list of "Top 10 rappers in Minnesota" and sent them all his Soundcloud page through Twitter with all his beats for them to listen to. Prof liked what he heard and 6 months later their first collaboration song "President" released. It's been over a decade since then and Willie's role has evolved from producing songs once in a while to being Prof's full time DJ. Willie also contributes heavily to the creative direction for a lot of Prof's music videos, tour sets, social media content, and more. In this episode we discuss his journey towards a full time career in music, becoming Prof's DJ by accident, favorite music producers, industry lessons he's learned, drinking habits on tour, hanging out with Redman, and much more.

In this insightful episode of Agency Launch, Matt Dietz delves into the power of asking and the art of persistence in sales. Drawing from personal experiences and real-life scenarios, Matt emphasizes the importance of not taking the first "no" for an answer, and how pushing back can lead to unexpected successes. Matt recounts his early sales days at Enterprise Rent a Car, where he learned to embrace the "three no's" strategy to improve his closing ratio. He shares a compelling story about selling a life policy by overcoming initial objections and providing clarity, which ultimately led to a successful sale. This anecdote highlights how understanding client concerns and effectively communicating can turn a "no" into a "yes." Additionally, Matt discusses a recent experience with an underwriter, demonstrating how persistence and building a case can lead to favorable outcomes for clients. He provides practical advice on how to engage underwriters and other stakeholders politely yet assertively to achieve desired results. For agents looking to enhance their sales techniques and client interactions, this episode offers valuable insights into the power of asking, the importance of follow-up, and the impact of clear communication. Matt encourages listeners to refine their approach, stay engaged in conversations, and leverage proven sales scripts to navigate objections successfully. Text "free" to 208-213-8809 to receive a curated resource bundle packed with valuable tools, including links to industry leaders, YouTube channels, podcasts, and downloadable assets designed to help you excel in marketing, sales, and more. Show notes created by https://headliner.app ---

Versuchst Du dich zwischen Wohnmobil oder Mietauto zu entscheiden? Fragst Du dich auf welche Weise man Kanada besser sehen kann? Bist du dir nicht sicher ob sich ein Mietauto lohnt? Wie funktionieren die Tankstellen in Kanada? Kann man das ganze Land sehen? In dieser Folge heute besprechen Wir diese Fragen und mehr. In der heutigen Folge geht es um diese Themen:                ▪ Die kosten eines Mietautos und Mietkriterien               ▪ Das Verkehrssystem und parken in Kanada               ▪ Mietwagen Firmen und Internationaler Führerschein               ▪ Tanken und Spritkosten in Kanada               ▪ Reisekosten bei der Komplettreise quer durch Kanada               ▪ Was kostet das Benzin und wieviel Kilometer muss man denn fahren?Ressourcen und Links:               ▪ Aktuelle Benzinkosten in Kanada               ▪ Enterprise Rent a Car               ▪ Avis               ▪Hertz               ▪ Sixt               ▪ Alamo               ▪ Booking Hotels               ▪ Vancouver Parking App               ▪ Calgary Parking App               ▪ Toronto Parking App               ▪ Ottawa Parking App               ▪ Montreal Parking App               ▪ Air Canada               ▪ WestjetVielen Dank fürs zuhören! Wenn diese Folge oder die links oben hilfreich waren würde Ich mich sehr über eine Empfehlung meines Podcasts an Freunde, Verwandte, oder andere Reiseinteressierte Menschen in deinem Leben freuen. Für neue Folgen notizen, Bilder und Links folge diesem Podcast auf Facebook oder Instagram @infoabnachkanada.Bis zum nächsten mal!

Eric Johnson is a pastor, author, father, husband, and trivia host. He discusses the good and bad of being an only child and growing up in northern Ohio. Eric also talks about the role church and religion played in his life as a child and how his involvement with Nintendo won him a youth group award. He also discusses his relationship with Young Life and how a former romantic interest told him he would be a pastor one day. Eric then talks about his parents divorce when he was 23 and all of the jobs he bounced around in before finding his calling, having two daughters, and settling down as a pastor in Lake Orion, Michigan.  Follow us on socials! @FriendRequestPod Email us your Enterprise Rent-a-Car bill summaries! JustinsFriendRequest@gmail.com

In today's episode, we welcome Bill Harper, founder and CEO of BrandBoss and wmHarper Marketing Agencies. Known for his innovative approach to marketing, Bill has propelled brands like CarFax into the national spotlight with his "Strategic storytelling."Episode Summary:Bill discusses his journey from a passion for sheet metal to becoming a marketing visionary. He shares insights into his career, including memorable campaigns for Enterprise Rent a Car and EverBank, and emphasizes simple ideas executed with elegance.Key Questions:1. How did an early interest in automotive design influence your creative process in advertising?2. Can you share a serendipitous moment that changed your career path?3. Discuss your views on MBA programs and their understanding of marketing.4. Advice for entrepreneurs romanticizing the gig economy.5. A pivotal moment where overcoming fear was crucial for you or your business.6. How learning from mistakes led to significant breakthroughs in your career.7. The power of storytelling in your successful campaigns.8. Bucket-list professional goals or projects you're excited about.9. An example when your "90% grit and determination" mindset paid off.10. Adapting to new platforms and trends, including an amusing digital anecdote.Special Mentions:- CarFax, Enterprise Rent a Car, and EverBank campaigns.- Harper's view on MBA programs and marketing.- The significance of storytelling in marketing.Quotable Moments:- "The most effective work comes from simple ideas executed elegantly."- "Success is about 90% grit and determination."Closing Thoughts:Bill Harper's marketing philosophy highlights the importance of storytelling and simplicity in creating compelling brand narratives.Connect with Bill:@brandbosshq (X formerly known as Twitter)https://www.linkedin.com/in/wmharper (LinkedIn)Outro:Thanks to Bill Harper for sharing his marketing wisdom and stories. His approach to branding through storytelling continues to inspire.Listener Engagement:We invite listeners to share their thoughts and stories of overcoming challenges in their own entrepreneurial journeys at www.bravingbusiness.comDisclaimer:The views expressed by guests are their own and do not necessarily reflect the views of the Braving Business Podcast or its hosts.Remember to subscribe, rate, and review us wherever you get your podcasts. Stay brave!

Billionaire John Catsimitidis says that pandas would save the city of New York, and is trying to get China to loan them to the city. He even offered to go pick them up.  

Join Ray Shefska on a riveting journey into the heart of automotive data and analytics with Jared Kalfus, the dynamic President of Black Book. From his early days at Enterprise Rent a Car to spearheading innovative projects at CarsDirect.com and Manheim, Jared's ascent in the automotive world is a testament to his passion and expertise. Dive deep as Jared recounts the pivotal moments that shaped his career, including his rapid rise at Black Book and the challenges and triumphs of leading a company with a 68-year legacy in a rapidly evolving industry. What does it take to steer a brand like Black Book, known for its precision in vehicle pricing and analytics, into the future? Jared sheds light on this and more. Discover the man behind the title as Jared shares personal anecdotes, including his early career experiences, broadcasting aspirations, leadership style, and vision for Black Book in the digital age. Plus, get a glimpse into Jared's thoughts on the future of automotive data, e-commerce, and the role of digital and how the EV revolution in shaping the industry. For those intrigued by the confluence of data, technology, and the automotive world, this episode promises a blend of insightful conversations, industry revelations, and a personal touch that only Ray and Jared can deliver.

Narrated by Gary Sinise. Jack Taylor was born in St. Louis, Missouri, in 1922. Jack heeded his country's call after the attack on Pearl Harbor drew the United States into World War II. In 1942, he enlisted and served as a decorated Navy Hellcat pilot in the skies over the South Pacific. Then, like so many others of the “Greatest Generation,” Jack returned home to raise his family and start a business. Lessons learned in the Navy – including the values of integrity, hard work, team spirit, and simply doing the right thing – helped shape his personality. They also made their mark on the company he founded in 1957, Enterprise Rent a Car. He named his new business after the aircraft carrier he served on, the USS Enterprise, the most decorated American ship in WWII. The incredible story of a World War II veteran utilizing his lessons home from war to establish one of America's most successful post-war companies.

On this edition of the world renowned, hardly ever watched podcast, Mike Steph discusses the following: Malika Andrews of ESPN is in hot water yet again.This time, she decided that this years NBA Draft was the appropriate time to discuss a lottery picks past legal troubles. This continues a pattern of bringing up past controversies involving black males. Chris Paul was traded last week to his long time rivals, The Golden State Warriors for Jordan Poole. Mike Steph explains how awkward this may be for the fanbase and how this maybe the best thing for all parties involved. AEW presented Forbidden Door this past sunday with 2 outstanding "dream matches", Okada vs Danielson and Ospreay vs Omega. Mike Steph will gives his views on whether or not the matches lived up to his lofty expectations.And finally, a very spirited rants on how Enterprise Rent-a-Car treats their loyal customers and the vocal stylings of Summer Walker! All that and more this week! Enjoy!!

Harvard Medtech's Seth BurkeyHow can we best seize opportunities when they present themselves? For Seth Burkey, it was all about preparation.From a young age, Burkey was interested in medicine, particularly surgery. When he was 17, he reached out to an orthopedic surgeon in his community of Hannibal, Missouri, in search of an internship. From there, he met contacts in the medical field who doled out information and experience that prepared him to seize opportunities that presented themselves down the road. Seth points to this experience as integral to the success of his early career. Seth has built upon this experience, and now works on the cutting edge of trauma therapy.Listen in as Seth describes the importance of cultivating trusting relationships with colleagues and clients, and how those relationships form the foundation of a valuable network. He goes on to cite key books and podcasts that assist in his development as a leader as well as outlines some of the most exciting developments in his field.MEET YOUR GUESTSeth Burkey currently serves as the Director of Business Development for Harvard MedTech. Born in Hannibal, Missouri, Burkey showed an interest in medicine from a young age. He attended Olivet Nazarene University, majoring in Biology and Chemistry.From there, he worked briefly for Enterprise Rent a Car before seizing an opportunity to work in the medical field through an orthopedic surgeon he met through his church. The surgeon introduced him to a medical equipment distributor which launched his career in the medical field. Calling upon his experience, Seth Burkey went on to serve in clinical, sales, and surgeon education roles, culminating in his business development role.Today, Seth Burkey serves the Greater Chicago Area in providing the cutting edge trauma relief therapy.Resources MentionedJim Rohn - Entrepreneur and Motivational SpeakerMalcolm Gladwell - Revisionist History----SPONSORPathfinder: A full-service creative & marketing agency with a mission to provide strategic storytelling to our clients.There is no greater impact in this world than a story. Storytelling is how we learn, remember, and feel. The world has used storytelling since the beginning of time to entertain, teach, inspire, and innovate.Pathfinder's mission is to provide strategic storytelling for our clients. How? Through inventive business services and pioneering campaigns that help organizations find their own path and carry out their vision.CONVERGEConverge provides professional & leadership development, executive coaching, and consulting services. Service offerings include individual executive coaching, team and small group coaching, creation and delivery of professional development programs and curriculum for managers and front-line staff.

Welcome to the Franchise Founders Podcast. We are on a mission to help aspiring entrepreneurs just like you take action through franchise ownership allowing you to obtain more financial freedom, time with family, and ultimately, a business that can run on its own without you.Dan Claps has co-founded several franchise development firms and currently runs The Franchise Playbook. Christian Dadulak is a successful Franchise Consultant and runs his independent Franchise Consulting business, The Franchise Guys. In this episode, Dan and Christian chats with Eric Martin, VP of Franchise Development for Happinest Brands. Over the years, Eric has helped Lawn Doctor, Mosquito Hunters, and Eco Maids grow to nearly 850 franchise locations nation wide. He got his start in sales working for Enterprise Rent-a-car before moving into medical sales. A whole new world opened up for him almost 14 years ago when franchising found him and allowed him to help countless people achieve the goal of business ownership. 

Bill Horan talks with Maureen Burns, author of WINNING ON PURPOSE. Maureen will discuss what is the Net Promoter Score (NPS), what is the "golden rule" to achieve a high NPS, how Discover card and Enterprise Rent a Car achieved success by following this rule and why targeting shareholder success leads to mediocrity and decline.

Learn how to amp up your sales process for amazing success!  In our podcast today, Doug Brown and I are going to help you sell better. As CEO of Business Success Factors, Doug has amazing ideas about how the sales process really works, and how to help you make yours deliver the results you have always wanted it to. We will also dig into the emotional blocks that hold people back from becoming the sales success they are meant to be. As you know, I am always looking for people to help you see, feel and think in new ways. Doug is just the guy for us today. In this current business environment, I really urge you to take a listen. Watch and listen to our conversation here Some of the areas we discuss include: Hiring sales superstars Optimizing your sales process And what I think is so important: conversational intelligence so you can overcome objections About Doug Brown Doug started working for his family's business at the age of three. Since then, he has started and built over 35 companies. During college at Northeastern University, Berklee College of Music, and Salem State University, he supported himself by selling music equipment to colleges, universities, corporations and some of the world's biggest bands such as Aerosmith, Boston, The Eagles and others. Over the years, Doug has consulted, coached, advised and trained thousands of people in businesses in 47 US states and 14 countries. Some of these companies include Enterprise Rent- a-Car, Nationwide, Procter & Gamble and CBS Television. He has also served as an independent president of Sales and Training for companies run by Tony Robbins, Chet Holmes and Russ Whitney. As the creator of Sales Revenue Growth University, Doug teaches sales revenue growth strategies to companies who are serious about their sales growth. He is also a vocalist and the author of the international bestselling book, Win-Win Selling: Unlocking the Power of Profitability by Resolving Objections. You can connect with Doug via LinkedIn, Facebook, Twitter, his blog, his podcast or his website BusinessSuccessFactors. Or you can email him at doug@businesssuccessfactors.com. For a deeper dive into how to maximize sales, here are our recommendations Blog: 4 Ways Inbound Marketing Might Change Your Sales Process Podcast: How To Explode Your Sales With Intuitive Technology Podcast: How To Turn Your Salespeople Into Sales Heroes Podcast: Capture, Convince And Close More Customer Sales Additional resources for you My best-selling new book: "Rethink: Smashing The Myths of Women in Business" My award-winning first book: "On the Brink: A Fresh Lens to Take Your Business to New Heights" Simon Associates Management Consultants website  

Today's show takes a look at key components to coaching success. We are discussing using your coaching skills in a sales conversation to create win-win energy, inviting the most ideal clients to work with you, and listening to what the client needs. Another topic is inviting clients into your world in a way that is open to the rejections they bring--and solving those rejections. Join us to learn more! Doug Brown started working for his family's business at the age of three, and he went on to start and build over 35 companies. After spending twelve years in the US Army, he became the top-selling sales representative for a two-billion-dollar company. With travels to 47 US states and 14 countries, he has consulted, coached, advised, and trained thousands of people in business for companies like Enterprise Rent-a-Car, Nationwide, Procter & Gamble, and CBS Television. Doug has also worked in sales and training for companies run by Tony Robbins, Chet Holmes, and Russ Whitney. Currently, Doug is the CEO of Business Success Factors, where he helps businesses grow and accelerate their sales revenue. He is the creator of Sales Revenue Growth University, where he teaches the best sales revenue growth strategies to companies who are serious about their sales growth. His book, Win-Win Selling: Unlocking Your Power for Profitability by Resolving Objections, is an international bestseller. Show Highlights: ● The philosophy behind Doug's “win-win selling:” doing the right thing for ourselves and our clients so that everyone wins and relationships are built on trust ● Why the point is resolving objections, not overcoming objections; this is done by challenging the objections in a respectful way ● How all objections form in the presence of major or minor fears ● How coaching presents both a professional and personal ROI ● Why most coaches are terrible at value selling ● How the ROI for a client increases when they gain confidence, save relationships, gain free time, etc. ● Doug's Nine Rules for Resolving Objections: ○ Breathe and relax. ■ This interrupts the pattern and gives time to ask questions of clarity. ○ Get curious--not confrontational. ■ Ask questions of curiosity like a child. ○ Think before you act or speak. ■ This helps you avoid confrontation and overreactions. ○ Ask good questions and let the other person speak. ■ Hear what they have to say. ○ Resolve objections--don't overcome them. ■ Don't become confrontational or defensive. ○ Focus on win-win. ■ There should be value for both sides. ○ There should be no loser. ■ Disengaging can lead to valuable referrals. ○ Watch your tone and expression. ■ Don't be condescending, especially with your first responses. ○ Maintain rapport at all times. ■ This can make all the difference in the relationship. ● How Doug's Training University on conversational conversion will be available in early 2022 Resources: https://www.businesssuccessfactors.com/ (Business Success Factors)  Email: doug@businesssuccessfactors.com Find Doug Brown on https://www.linkedin.com/in/dougbrown123 (LinkedIn). Find Doug's book, Win-Win Selling at http://www.winwinsellingbook.com/ (Win-Win Selling Book). Check out valuable resources at http://www.starcoachshow.com/resources (Star Coach Show)  

Cuong is the CEO of Forbes Vietnam — the Vietnamese branch of the international media giant. As a young adult, he immigrated to the US to study and work, until he decided to return home and to bring global business such as Enterprise Rent-a-Car and Forbes to Vietnam. We talk to Cuong about his US and coming-home experience as well as doing business in Vietnam.> Overseas Vietnamese> Cuong Dang

I had a fantastic conversation with Sean Folkson. Here are some notes from our conversation: Sean grew up in Douglaston, in Queens. He was thankfully a New York Yankees fan but is mostly a hockey fan – New York Rangers fan. This started a 5 minute conversation about hockey. He mentioned the famous Mark Messier Hat-Trick vs. the NJ Devils in Game 6. He worked for Enterprise Rent a Car. Here is a history of them. I mentioned Tony Robbins idea of not a lack of resources but rather a lack of resourcefulness. Sean explained what a floor scraper is. However, a picture is worth 1000 words and this video even more! Sean mentioned Halo Top – the ice cream alternative that started a market segment. As he was discussing the taste of his ice cream, Sean named dropped Chef Chris Santos. I was unaware of the American Pregnancy Association which Sean mentioned and of course his highly unusual pickle flavor, Pickles For Two. Sean's company is Nightfood. You can find the company on all the socials and you can find Sean too on linkedin under his name, Sean Folkson.

Work experience opportunities have been hard to come by in the last 18 months as a result of the pandemic. But don't worry too much if that's left some gaps in your CV. In this episode of Future You, Clare Beynon from Enterprise Rent-a-Car provides top tips, insights and advice on how to impress with your job applications, mistakes to avoid, and how to show you're the right person for the role even without those recent work experiences under your belt. Visit www.prospects.ac.uk/graduate-jobs to find and apply for graduate jobs. Email podcast@prospects.ac.uk with any feedback, questions or comments. A transcript of this episode will be available at: www.prospects.ac.uk/podcasts

When Jamie first went into a leadership role, he thought he needed to have all the answers for his team. However, as time went on, he realized the key to effective leadership is communications. And the communications has to be both ways. Not only does he need to explain to the team the goals and the reason behind them, but he also wants his team to communicate their concerns and ideas. He understands the success of teamwork. As Jamie looks back on his journey, he is thankful for all the opportunities that were given to him to grow. Just as he has matured, so has his leadership style. He believes leadership is a lot like parenting. You incorporate the good things that your parents did and remove the things you didn't like about what they did. He thinks leadership is the same way. You take something from a leader you admire and try to incorporate it into your style. Likewise, you don't adopt a trait or style that you did not like, even if it is someone you admire. BIO In his time in the workforce, Jamie has shown an ability to work with and to develop teams that achieve top performances. In 1996, Jamie joined Endicott Financial in Butler, WI. After a short time, he was tabbed by ownership to be part of the team that would open their Madison, WI office. There Jamie worked with existing brokers and took on the task of training new brokers. Jamie went on to co-author their training manual for the onboarding of new brokers. Next, Jamie joined Enterprise Rent-a-Car. Jamie started as a car porter in the early 90s. He was able to work his way up to a Branch Manager. Along the way, Jamie cultivated many relationships with insurance agents and car dealerships. It was these relationships, as well as team development, that allowed Jamie and his team to receive numerous awards from corporate. He also developed several employees that would go onto prominent roles within Enterprise, including 2 employees that would go onto becoming Area Managers. Jamie furthered his career by joining Chase Bank as a personal banker. There Jamie worked with the branch employees to build his customer base to be recognized as a top-performing banker. The next step for him was to become a Branch Manager. Once again, he showed the ability to successfully assemble a strong team. He started off at one of the smaller branches and through team development, was able to become a Branch Manager for the 2nd largest branch Chase had in Wisconsin. Along the way, Jamie and several members of his team would receive awards from corporate for their performances. Presently, Jamie the supervisor of the dock for the US Postal Service. He has built a successful team of veteran employees. They appreciate that he listens to them and is willing to incorporate their ideas. It is his communication skills that allowed him to excel in this position.

Busting ass and never giving upJill started her career in Sales with Enterprise Rent a Car, but quickly realized she wanted more for herself than cleaning cars in a business suit or picking up and dropping off strangers. In her current role, Jill has had multiple managers during her time there, but it doesn’t stop her from the promotions she’s wanted and deserved. With hard work, and tenacity, she’s been able to demonstrate her abilities no matter what. Luckily Jill has had some good support (and personal determination) to drive her success so far in moving up the ranks from individual contributor to sales manager. If you are an individual contributor and looking to take the next step in your career, Jill’s story and advice is one you won’t want to miss.How to keep thick skin during tough timesPerseverance during constant change of managementThe difficulties that come Moving from an individual to a managerYou can reach Jill on LinkedIn!

His clients include Nutrisystem, Uber, Cadillac, Enterprise Rent-a-Car, Green Dot Bank, Zillow, Wrangler, Microsoft, Amazon, John Deere, Sears, 4Ocean, and Michelob, among others. Joshua has done radio broadcasting, PSA's, and video production incorporating voice acting work in a career serving clients all over the world.  He's also done jingles, because he used to be a singer. Joshua has a storied career from the comfort of his home, and he loves what he does.  He truly lives to serve, because being chosen is very important to him.

Episode #33: We finally chased down one of my best friends and one of the most gifted producers this industry has ever seen. Micah Comer makes the selling side of our business simple. There is no greater compliment I can give to a trainer than that. I have personally known him for 20 years and had a page full of notes after this interview. The value in this one episode is hard to quantify because he has helped so many "create life changing wealth" over the past 13 years in the industry. Do not miss your opportunity to learn the tricks of the trade from this incredible sales expert!Bio:Micah has been in Sales all his life which started with a contest in 7th grade. If he sold the most magazines, he’d win a trip to Disneyland for his family. Which he won!Since the early age of 10, Micah’s Dad involved him in his companies at some capacity. Whether it be greeting people at an open house, making phone calls for him, or knocking on doors.At 27 he decided to break away from his dad and try something new at Enterprise Rent a Car. It was a great company with great structure, However, he didn't like the hours he had to work and having a ceiling on how much he could earn.A buddy of his had been in insurance for a few years and told him he could set his own hours and make as much as he wanted to make. The rest is history! I've been with Appreciation Financial ever since.Contact Micah:Email: mcomer@appreciationfinancial.comWebsite

Welcome to the Rock Your World Naturally (RYWN) Show! In this episode of RYWN, Rekishia McMillan interviews Krishna Dhanam. Krish was born in Vizag in Andhra Pradesh and finished his formal education with an MBA at the Institute of Management Technology in Ghaziabad. Equipped with that learning he migrated to the US in 1986 with his bride Anila. He shares how he won a sales contest in 1990 earning him a ticket to a seminar conducted by the legendary motivator Zig Ziglar. This chance encounter would be the catalyst that shaped the next two decades as Krish joined the Ziglar Corporation in 1991 as a telemarketer and eventually became their Vice President of Global Operations. Through training, teaching and facilitating seminars all over the world, Krish launched his professional speaking career. Krish has successfully delivered his message of hope, humor and balance in seventy countries on six continents. As a curriculum designer he has authored programs on staff development, sales, leadership, personal development and communication. His client list is the who’s who of global enterprise and he has received accolades from some of the most distinguished organizations including The United States Army, American Airlines, Etihad Airways, Christian Dior, Marriott Hotels, Cadbury Schweppes, Hitachi Consulting, Ryan, EDS, Texas Instruments, Toshiba, Pepsico, Enterprise Rent a Car and Energizer Batteries, Apollo Hospitals and Cognizant and after today Netzsch. Today’s he is CEO with Skylife Success, co-founder of Krish Dhanam Training and President of Mala Ministries and serves as a global adjunct with Ravi Zacharias. He is the author of The American Dream from an Indian Heart and From Abstracts to Absolutes and contributing author to the book Top Performance written by Zig Ziglar. His latest book Hard Headed and Soft Hearted was co-authored with Rick Belluzzo former President of Microsoft. The Dhanam's make their home in Flower Mound, Texas Get your copy of Krish’s Books...all available on Amazon or www.Skylifesuccess.com *The American Dream from an Indian Heart *From Abstracts to Absolutes *Top Performance with Zig Ziglar *Hard Headed Soft Hearted - with Rick Belluzzo former President of Microsoft *Missives, Maxims and Motto’s - a collection of quotes. *Twilight - most recent Find Rekishia online at www.RockYourWorldNaturally.com and follow her on Facebook and LinkedIn @RockYourWorldNaturally on Instagram @RockYourWorldNaturally, and on Twitter @RockYourWorld28 Get Rekishia’s latest books Rock Your World Naturally: 7 Divine Keys to Unlock Extraordinary Health & the companion Journal, 28-Days and Beyond Wellness Journal https://www.rockyourworldnaturally.com/rywn-the-book

Today is our preview clip of the week, which is basically a short 10 min clip that we pulled from the full length interview. If you like what you hear in this bite sized segment, you may want to check out the full length episode on Wednesday at FrontRowDads.com/252 About Today's Guest Stan Pearson II, is an Award Winning Bi-lingual Speaker, Motivational Comedian, Author & Consultant. Stan earned a Bachelor's Degree in Spanish from Missouri Western State University while minoring in Business. After working for Enterprise Rent-a-Car, Stan started his career in higher education by flourishing as the Associate Director of Student Activities at Texas A & M International University. It was there, where Stan founded Dusty Camp, the New Student Orientation Program still in existence nearly 15 years later. He advised, delivered leadership and helped build the campus activities board, greek life, student government association and much more. It was also at TAMIU where Stan Pearson II, earned his Master's Degree in Business Administration with a concentration in Management. After earning his Master's Degree Stan worked for a consulting firm as he started his speaking company, Breathe Diversity. Why Breathe Diversity? Because there are two things that you cannot live without. You cannot live without breathing and you certainly cannot live without diversity. Stan has created one of the most creative, thought-provoking and inclusive messages in the country. He loves his family, loves salsa dancing and loves helping ignite change in the lives and organizations of his clients. Emotional Intelligence, leadership and diversity are at the very forefront of creating success. Stan is amazing at helping people CREATE that success! Access the Full Interview Want access to the full interview, including links to all resources mentioned during the conversation? Visit FrontRowDads.com/252 Want to learn more about Front Row Dads? We are in the business of building better families. While most dads would say that family matters most, the challenge is they feel guilty knowing their careers get the best of them, and their family seems to get the rest of them. We help Dads become family men with businesses, not businessmen who have families, so they can thrive personally AND professionally. Subscribe to the Front Row Dad podcast to learn about fatherhood, marriage and how to level up your game at home, or if you’re ready for the best coaching and true brothers to grow with, Join The Brotherhood! Are you getting all the shows? Subscribe today! Want to leave a review? THANK YOU! http://FrontRowDads.com/review

The VIP Tips Available at Anson Why are we still using spring steel ASKED HUDSON https://edgytools.com/collections/tips/products/the-knob-tiny-weenie https://www.ansonpdr.com/edgy-pdr-tools-polished-knob.html https://www.xcalibur-tools.com/product-page/pk16db Discount code for MTE- tooltime Two new features just came out today that are worth a mention next time y'all find yourselves talking about MTRX on a podcast: you can now offer consumer financing and you can also now export estimates in a format that lets you upload them into Enterprise Rent a Cars portal (very handy for anyone who works at an Enterprise account) Sponsors http://www.ansonpdr.com/orange-hawg-pdr-glue-daniel-gromm.html https://www.mobiletechrx.com https://edgytools.com https://www.magnatekmat.com https://www.facebook.com/groups/1506625212978887/ https://cbddirectoils.com http://www.ansonpdr.com/pdr-tool-time-viper-skin-set-blk.html https://banddtools.net https://mobiletechexpo.com https://pdrcontractors.com

As the technology platform that powers loyalty programmes for global brands such as BP, Heathrow Airport, Enterprise Rent-a-Car, ADNOC Petroleum and Etihad Airways, Comarch is in a unique position globally, advising brands in all industries on their loyalty strategy and ensuring it's executed brilliantly. We are delighted to be working with Comarch as a sponsor of the show, so in this episode of Let's talk Loyalty, I interview one of their top executives, Sidney Dunn, who shares his insights as Client and Business Development Director for Comarch in the Americas. From the latest research on how millennials are engaging with global platforms, to advice for anyone keen to understand the benefits of emerging technologies such as artificial intelligence and machine learning, listen to this episode to hear Sid sharing his unique perspective in a way that's both powerful and practical. Show Notes: 1) Sidney Dunn - Client and Business Development Director, Comarch - Americas 2) Comarch.com - Loyalty Platform Technology

Sarvadnya Kulkarni is an ambitious Columbia Management Science and Engineering student and a Project Manager for Teooh Inc., an interactive, avatar-based virtual events platform driving consistent community connection and serendipity. He holds a Master's Degree in Management from London Business School and has grasped concepts in Accounting, Finance, Marketing, Strategy and more as project consultants at Czarnikow and Enterprise Rent-a-Car. Sarvadnya also studied mechanical engineering at Veermata Jijabai Technological Institute (VJTI), a prestigious engineering university established in 1887, and held various internships at manufacturing and design firms along the way.To learn more about Sarvadnya and follow his journey, check out the link below!LinkedIn: https://www.linkedin.com/in/sarvadnya-kulkarni/*Intro/Outro Music (Causmic): https://www.youtube.com/channel/UCptYdIghPgmOl8opbjZrcuA

Marcus Preciado was born in Panama the son of a Special Forces, Green Beret. As an Army Brat, he grew up bouncing back and forth between Panama and North Carolina. He eventually finished his last years of high school in Santa Barbara. He attended San Diego State University, where he played football, studied business, and met his wife Tracey. Marcus spent the first part of his professional career in the corporate world leading sales teams at Enterprise Rent-a-car and Owens Corning. His last ten years were spent at the Rock Church where he had a dramatic impact on the ministry and community as Director of Sports before transitioning to the role of Director of Strategic Relationships. Marcus founded and runs Cielo Sports. Cielo Sports mentors athletes and coaches at all levels. They invest in the lives of others to help them grow and mature in their knowledge and love of Jesus Christ. As these men and women draw closer to God, they, in turn, use their platforms to impact others while pointing them to Christ's life-changing love. Through biblical discipleship, the athletes and coaches become spiritual leaders within their teams, communities, and most importantly their homes. To learn more about Cielo Sports, check out https://www.cielosports.org/. Tune in for a great and inspirational episode. This episode first aired on Feb 16, 2020 Educate For Life with Kevin Conover airs Saturdays, 2-3 PM PT. Listen live on KPRZ.com and San Diego radio AM 1210. Subscribe on iTunes: https://itunes.apple.com/us/podcast/educate-for-life-kevin-conover/id984140229?mt=2 Visit our website: http://join.educateforlife.org/ Like us on Facebook: https://www.facebook.com/educateforlife/ Donate to support EFL: http://educateforlife.org/donate-to-efl/

Hannah Michelotti is a public speaking coach in Portland, Oregon. Not only is she a joy to speak with about business, but she shares with us how to speak about what you do, why you should never burn bridges at work and how to make the most of networking events.  Hannah gives us practical tips that will make us all more articulate about what we do. She shares how she moved between industries using her network and what she does as a coach. Setting your own hours, learning to say no and embracing opportunities are also discussed.   TOPICS EXPLORED IN THIS EPISODE: College career fair that led to a Corporate America job [ 2:26 ] Taking a job without knowing what it entails [ 5:42 ] Hardcore sales training at Enterprise Rent-a-Car [ 9:30 ] Making a transition to finance for stability [ 14:15 ] Examples of what networking really is [ 15:24 ] Discovering a love of presenting and teaching [ 24:40 ] Looking for work at a sportswear company without training [ 28:09 ] The power of being open to new opportunities [ 36:14 ] What selling yourself actually looks like [ 41:40 ] How to describe what you do without pressure [ 43:37 ] Toxic male-dominated workplaces [ 50:00 ] How to make ends meet after quitting without a job lined up [ 55:57 ]   Hannah's Quotable: You never know who you are going to meet and where's that going to take you.   I was an otherwise intelligent woman except for the fact that I learned early on to say yes to everyone and everything.   ========== Connect with Hannah: Instagram: @articulatewithhannah YouTube: @articulatewithhannah LinkedIn: @HannahMichelotti Website: www.articulatewithhannah.com  Email: articulatewithhannah@gmail.com ========== Connect with Kattie: Online: www.kattiethorndyke.com Instagram: @kattiethorndyke LinkedIn: @kattiethorndyke

Marcus Preciado was born in Panama the son of a Special Forces, Green Beret. As an Army Brat, he grew up bouncing back and forth between Panama and North Carolina. He eventually finished his last years of high school in Santa Barbara. He attended San Diego State University, where he played football, studied business, and met his wife Tracey. Marcus spent the first part of his professional career in the corporate world leading sales teams at Enterprise Rent-a-car and Owens Corning. His last ten years were spent at the Rock Church where he had a dramatic impact on the ministry and community as Director of Sports before transitioning to the role of Director of Strategic Relationships. Marcus founded and runs Cielo Sports. Cielo Sports mentors athletes and coaches at all levels. They invest in the lives of others to help them grow and mature in their knowledge and love of Jesus Christ. As these men and women draw closer to God, they, in turn, use their platforms to impact others while pointing them to Christ's life-changing love. Through biblical discipleship, the athletes and coaches become spiritual leaders within their teams, communities, and most importantly their homes. To learn more about Cielo Sports, check out https://www.cielosports.org/. Tune in for a great and inspirational episode. This episode first aired on Feb 16, 2020 See omnystudio.com/listener for privacy information.

This episode, we’re talking about people who are coming to Pittsburgh, whether it’s for work or just visiting.We’ll break down a report that suggests the city might be a better fit for tech workers than the mecca of the digital economy, Silicon Valley (gotta love our standard of living). We’re also talking about a recent article that probes the need for a new hotel at the convention center. (Hint: The answer isn’t very simple.)In between, we welcome the Breaking Brews Podcast’s host Jason Cercone for a chat about the business of beer and Pittsburgh’s place in the industry.This episode is sponsored by WordWrite:Centuries before cellphones and social media, human connections were made around fires, as we shared the stories that shaped our world. Today, stories are still the most powerful way to move hearts, minds and inspire action.At WordWrite, Pittsburgh’s largest independent public relations agency, we understand that before you had a brand before you sold any product or service, you had a story.WordWrite helps clients to uncover their own Capital S Story – the reason someone would want to buy, work, invest or partner with you through our patented StoryCrafting process. Visit wordwritepr.com to uncover your Capital S story.Logan:You are listening to the P100 podcast, the bi-weekly companion piece to the Pittsburgh 100, bringing you Pittsburgh news, culture, and more. Because sometimes 100 words just isn't enough for a great story. Logan:Hello, and welcome to a brand new episode of the P100 podcast. You're here with myself, Logan Armstrong, and co-hosts Dan Stefano and Paul Furiga. Guys, how are you doing?Paul:Great, Logan.Dan:Emphasis on the co-host there. You're the host with the mostest there.Logan:I try to be. I do what I can, but-Paul:Yes he does and he does it well.Logan:I get my mostest from the people I'm surrounded with. On today's episode, we're going to be examining tech jobs in Pittsburgh, and there have been a few recent articles for some vying to leave and some vying to stay that you may have seen. So we're going to be talking about that and seeing how Pittsburgh ranks compared with cities and metros around the country in tech jobs.Logan:Then we're going to bring in our good friend Jason Cercone from the Breaking Brews podcast. He takes a drink from breaking, excuse me. He takes a break from drinking beer and talks about the business side of it.Paul:Wait a minute, that wasn't in this segment. There was no beer drinking?Logan:Unfortunately no.Logan:We asked him about it and he said that he'd be happy to rejoin us.Dan:Logan, let's remember we're talking to the CEO of our company within the office, so no. There's no-Paul:Well that's fine. Let's chat.Dan:We don't have a video of this, but if you could see the winking eye. No, there is no-Logan:No beer during this segment.Dan:Drinking during this segment.Paul:Of course not.Logan:Okay, and then finally we're going to wrap up with what's missing from downtown.Paul:Oh.Logan:Indeed, mysterious.Paul:Question.Logan:That's right. You'll have to stick around to see what we're talking about, but we're in for a great episode so we hope you stick around.Dan:I hope it's not my car or anything.Paul:Okay guys, time to do one of our favorite things on the podcast. Talk about Pittsburgh getting another great national ranking.Dan:Another list, right?Paul:We're on another list.Dan:Yeah.Paul:This one's a good one. Although, if you're in the Silicon Valley area, maybe not so good.Dan:Right.Paul:A couple of weeks ago, Wallet Hub, which is an online service provider that looks at financial things, very popular with millennials.Dan:They make many lists.Paul:They make many lists of many different things. Top places to live in the country for tech workers. Pittsburgh, number five. Silicon Valley, not so high, which caused the San Jose Mercury News, which San Jose's a community that's smack in the middle of Silicon Valley, to write sort of a cheeky little article. Pittsburgh is better for tech workers than Silicon Valley? Question mark. Well, yes, if you want to live affordably, apparently it actually is.Dan:That's completely accurate. Yeah. The Bay Area, it's got to be one of the highest costs of living-Paul:It is actually.Dan:In the country.Paul:It has the highest cost of living in the country. And Logan, you were looking inside some of the rankings, and Pittsburgh ranked in the top 15 in a number of categories, right?Logan:Yes. So the three categories were professional opportunities, STEM friendliness, and quality of life. And Pittsburgh ranked 13th, 14th, and 11th in those, respectively. And some of the reasons that places like San Francisco and the Bay Area didn't rank so highly is that they would rank very high in one or two of these categories. So for example, San Francisco ranked third in both professional opportunities and STEM friendliness but then ranked 63rd in quality of life for reasons we were alluding to earlier. So it's good to see that Pittsburgh ranked in these lists as being as an all around. Maybe it's not top five or the best in STEM friendliness or professional opportunities, but it's well-rounded and our quality of life here is, according to this list, far better than some of our counterparts.Paul:And certainly as the community here has continued to transform, and I'm thinking now of Uber, and Apptive, and Apple's got a good presence in the city. Facebook's virtual reality company, Oculus, is wholly sited here in the Pittsburgh region. We're trying to attract more tech workers and we've got these great university programs, CMU and Pitt at the head of the pack, but others as well, where we're building this tech community. And I guess it does still surprise people in the more traditional communities, but it's legit. There's something going on here.Dan:Right. For better or worse, Pittsburgh will always kind of bring that blue collar atmosphere, that blue collar mentality, a bit rough around the edges. I talk about it all the time, but my wife's family, who, they grew up in California, they all lived in California for a while. They came to Pittsburgh here and they said, "Wow, I had no idea it was this green." So there's always going to be a bit of a stigma that the city carries around, but I think these lists show that to that the news is catching on here. And Pittsburgh is basically known now for the meds and eds and now tech. The reputation is definitely growing here and starting to overcome that stigma.Paul:That perception.Dan:Yeah. But there's ... Well, not to be Debbie Downer or play devil's advocate here, there are still the legacies of that history here that carries on, especially in our environment.Paul:Yeah. We still have work to do, that's for sure. I can remember when I first moved back to this region from the Washington DC area. I had a job in the south side and what is now South Side Works was still a working steel mill, and as I would drive across the Birmingham Bridge every morning, the smell of burning coke was my appetizer before breakfast.Logan:Morning coffee.Dan:That'll wake you.Paul:And there's been plenty of coverage, and legitimately so, that we still have environmental problems in the region. And certainly one of the reasons why the Bay Area, Silicon Valley, is disadvantaged on a list like this, is because there's such a huge economic disparity there. It's the most expensive metropolitan area in the country. Ours is not. Part of the reason Pittsburgh's so affordable, the collapse of the steel industry and heavy industry. So there's all this housing stock and we didn't have the kind of inflation maybe that a place on the coast like San Francisco has had, but we have economic disparity too, and that's something that we have to work on too.Dan:Right. I think that's being recognized now. We talked about a couple episodes ago here, that the city is starting to take a hard look at itself, especially in terms of the racial inequalities that exist here.Paul:Yes.Dan:Again, the three of us aren't the best people to speak to this. We don't live the same experiences that a lot of people do in this city, but we can play a role by listening and being active and playing a part in recognizing that. And trying to create opportunities, being part of the solutions here. It's going to take a long time for Pittsburgh to completely shrug off some of the legacies that came from the 20th century here, some of the stuff that might be dragging down the city, but we can do it.Paul:We absolutely can. And if we can, we'll put in the show notes, there have been a couple of interesting public source articles that have dug into some of these issues, and I was reading-Dan:Quite a battle in tech, here.Paul:It was a battle in tech, and there's one written by a fellow named Noah Theriault, I believe that's how his name is pronounced, and he's at CMU. And the conclusion of this article, which you found, Dan, I thought was really interesting. He said "Here many of us who come here for opportunities in the city's universities, hospitals, and tech firms, do so in a state of willful ignorance. We take advantage of the low cost of living, we relish the walkability of the neighborhoods. We gentrify. Many of us smugly believe that we are the city's rebirth, the salvation from rust and blight. Too few of us learn about the historical and ongoing realities that make it most livable." And I think that's something that's really at the heart of what we need to remember. It's great to be on lists like this, but really there is no Nirvana -Dan:Right?Paul:That exists among places to live in this country. We have work to do too.Dan:It's hard to put a number on somebody's personal experiences here. I think that's the crux of what you were talking about there.Paul:Exactly. Exactly.Dan:All right. We're here with Jason Cercone. He's the chief brand officer at Breaking Brews, also the founder there and they're a content network and digital resource platform for people in the beer industry. Not only that, he hosts the Breaking Brews podcast, which takes a pretty unique look at the beer industry. They focus a lot on the business side of things. So Jason, thanks for being here.Jason:Thanks for having me guys.Dan:Awesome. Okay. As we mentioned, what you like to do with Breaking Brews your podcast and kind of spins off of your business. You look at a pretty different side of things in the spirits industry, in the alcohol industry there, that people don't think of all the time and that's actually selling the stuff and getting it out there, right? Yeah.Jason:Yeah. What I discovered was there are a lot of podcasts dedicated to drinking beer and reviewing and having fun and those podcasts are all great, but I wanted to bring something different to the podcast world. And I started looking at the fact that we don't have a ton of podcasts that are dedicated to the business side. Which talks about sales and marketing and distribution, all those different facets that are very important and very critical to the beer world. That was where it really started to ... or where I really started to make it take off. And I talked to a lot of industry professionals that felt the same way. They said when they're cleaning kegs and doing some of the horrible work that goes on in the brew houses that they want to put on a good podcast and listen to something that they can learn from, and that was the resource I wanted to put out there for them.Dan:Right, well the industry's really exploded as far as the craft production or the craft beer segment goes. I think ... I'm just looking at some facts here from the Brewer's Association, retail sale dollars of craft beer in 2018, I think the most recent year of stats was $27.6 billion. You said you've seen that since you started the Breaking Brews podcast yourself, you started about four years ago, or is that just your business?Jason:Breaking Brews itself started back in 2014. This is actually my third iteration of a podcast. I actually did one, like I was saying before, where we just sat around and drank beer, and that got old after a while.Dan:Why aren't we doing that right now?Jason:That's a very good question. I know. I was quizzed on that when I walked in the door, why I didn't bring beer and I'm starting to regret that.Dan:We'll just have our first kegger podcast, here.Logan:Yeah, well that'd make for some good conversation, that's for sure.Dan:That's a great idea.Jason:I'm always happy to come back for a second round if you guys want me to bring some-Dan:Right.Jason:Good drinks.Dan:Great idea. But yeah, as we were talking about the industry is just enormous right now. We're seeing that too in Pittsburgh, right?Jason:Absolutely. Yeah. I mean when I started things in 2014, there was probably maybe a dozen local craft breweries and now you look at the landscape, there's over 50 throughout the region. It's incredible. So many of them are doing great products and getting it out to bars around the area and also creating an awesome taproom experience too.Dan:Why do you think that is?Jason:Pittsburgh loves its beer, man.Dan:Yeah.Jason:But overall I think that ... I mean we haven't ... we hear the talk about the bubble a lot and has craft beer reached its saturation point. And I've always been a firm believer that we haven't even come close because we're not even close to the number that we had, or number of breweries we had before prohibition.Dan:Yeah.Jason:I mean we're creeping up, we're getting close, but the population of all these different cities and states across the country is so much higher. And when I go out to events and I do samplings and I talk to beer drinkers, a lot of folks still really aren't aware of what's going on in the craft beer industry. So there's still a lot of education that we can provide and that was one of the main drivers of Breaking Brews was putting some education out there so people can better understand what's going on in the industry and what's going on with these products.Logan:That's an interesting benchmark that you mentioned there that the number of brewers before the prohibition. Is that a common milestone in the craft beer business? And are there things that were happening back then that are happening now? The same way?Jason:I think it's, it's obviously changed a lot in regards to how beer is made. Brewers have pushed the envelope to the furthest degree possible and then a little bit more. You see a lot of crazy ingredients going into beers that probably pre-prohibition they weren't putting donuts into stouts and Twinkies-Logan:What were they doing?Jason:Breakfast cereal. I know it's like they weren't living their best life at all. However, a lot has changed. It's just the question of people's tastes have changed too and it's what do they want? And that's what these brewers are constantly trying to stay on top of, is what does the beer consumer want to drink today? And that's why I think you see such a variety out there in the market.Dan:Is it fair to say that it's easier to start a brewery round now or at least, somebody can be in their basement and actually trying to kickstart their own beer?Jason:That's probably the biggest misconception is that it's so easy to start a brewery because it's like any other business.Dan:Look, I've seen the Drew Carey show and he had a brewery in his basement. I know how this works .Jason:That's one of the big problems when you see some of these breweries that come out and their beer really isn't that great. They're standing around with their friends in a circle and all their friends are drinking their beer saying, "This is the best beer I've ever had. You need to start a brewery." And that's all well and good, but if they don't have a business sense that goes along with making a good product or even a subpar product, if they don't manage it properly, it's just not going to succeed. So it's just like anything else. I think that the barriers to entry are a little bit less because a lot of people have done it, but the smart thing to do would be go into it knowing that it's a business and you have to do all the things that you would normally do to run a business, or partner with somebody that can handle that end of your business for you.Logan:Partner with someone like Jason, Jason Cercone.Jason:I am for hire. I am here if anybody needs assistance. I'd be happy to help.Dan:Have you ever, you yourself, have you ever actually started ... Well maybe not started your own brewery, but have you ever brewed your own drafts?Jason:I've partnered and done some collaboration beers with a few different breweries across town. I did an event last year where I partnered with Yellow Bridge Brewing out in Delmont. I just went out and brewed with them for the day and I was able to say that I helped and I call that a collaboration. And I've done that with a couple of other breweries too. And that's fun. I mean that's the brewing side of it for me. I've always been more of a beer drinker and I like to obviously talk about it and promote it and market it. Brewing it just wasn't really something I wanted to do full time. It's a hard job. I think that's where a lot of people look at that like a glamorous thing and brewers will tell you, those are long days. It's very industrial and they work their asses off to put together a good product. End of the day, they are dog tired.Dan:Sure.Jason:So yeah, important. If you're going to be a brewer, know you'll be working hard.Dan:Right. We talk about hard work there. We're talking about having a good business sense. What do you see are some of the secrets to say these successful craft brewers and the people that maybe ... even some of these breweries that say are smaller, let's think about Southern Tier years ago, nobody knew who they were. Now they've got their own brewery on the North shore and what are some of the secrets to some of these businesses that have made it?Jason:I think it's understanding how to grow and being very deliberate about it and not trying to just shoot the moon right out of the gate. Obviously you have to establish a loyal fan base and make good product at the same time. But if you try to go too heavy, if you're a small local brewery and you try to make a statewide distribution, your number one priority, chances are you're not going to succeed because you don't have the liquid to supply the markets. So there's a lot of different aspects that you have to look at, but probably the most important is to use a popular phrase of our time, stay in your lane, and understand what it takes to build that brand from the ground up.Jason:Don't try to get too far ahead of yourself before you're ready. And then once the time comes where you've established that brand, then you can start looking at ... popular thing now other than distribution is looking at secondary spaces. We're starting to see some breweries in the Pittsburgh area open up secondary spots so they've proven that their brand is good enough to support it and we wish them the best in carrying that out.Dan:Who would you point to as some really good success stories in the Pittsburgh area then and what they've done successfully?Jason:Oh man, that list is long.Dan:Yep.Jason:Yeah. One of the breweries that I work with, the Spoonwood brewing in Bethel Park.Dan:I was there just this weekend.Jason:Awesome. What'd you think?Dan:I loved it. It was my second time there. I had a great time.Jason:Yeah, they're doing great beer. Great food. It's a great tap room atmosphere. You really can't ask for much more than that. They've been ... they're coming up on five years.Dan:Wow.Jason:And I've been working with them since pretty much the beginning and we've been building that brand and we don't do a ton of distribution, but a lot of the beer that we put out there ultimately was just to build that brand and give people an opportunity to taste it. To where they might say, "Wow, this is in Bethel Park. I'm going to go down there and see what else they have to offer." Another brewery I work with is Four Points Brewing out of Charleroi. They've ... just under two years old at this point, actually just about a year and a half now and they're killing it. They're doing some great beer and then you've got a lot of the names that people hear of all the time, like your Grist Houses and your Dancing Gnomes and Voodoos and Hitchhikers of the world. Again, we could sit here and do a whole podcast where I just rattle off the list because there's a lot of good beer happening.Dan:Well, you're in luck, our next segment, we're going to list breweries for the next 25 minutes. All right.Jason:Yeah. Close off with reading the phone book.Dan:Exactly.Jason:Riveting radio.Logan:Now you've learned a lot of these techniques and methods. You have over 20 years’ experience in marketing and sales. Did that start off in beer, or and if not, how did you navigate into the beer industry from that?Jason:That was ... I mean that was broken compasses for days, man, that was ... No, it did not start in beer. I've been working in the beer industry – counting what I did with starting Breaking Brews – for going on six years now. I sold cell phones right out of college, landed at Enterprise-Rent-a-Car for several years after that. Ran Hair Club for Men here in Pittsburgh for about four years. And with Breaking Brews, when I started it, it was ultimately just to build something that I felt was a good resource that could teach people how to gravitate to these beers in a very approachable way. Because as I learned, a lot of people just weren't aware of what was happening around them. So I was able to parlay my skillset from all my years in the professional world into a business that now I can help the breweries and help the different businesses that I work with do sales and marketing and create a good customer experience. All those good things, all things that are very important to building a good brand.Dan:Bring it back a little bit locally here to ... Pittsburgh I feel like is ... we've got a pretty special relationship to beer here. And it's some pretty big names in terms of, you think of Iron City, Duquesne, there's obviously Rolling Rock used to be around. How do you feel like the city's adopted and adapted to this craft brewing? I don't know if you could call it a Renaissance because it hasn't been around until right now, but this upsurge right now that people are ... they are doing with craft brewing.Jason:Yeah I think with the breweries now, I mean obviously as we spoke about earlier, we've got over 50 across the region now. It says a lot for the fact that people are going to go to a good brewery regardless of where they're at. It's become very neighborhood centric where you look like an old neighborhood pub, that's in some respects, being replaced by the local neighborhood brewery. You're seeing them essentially on every corner, quote unquote. And I think that helps with the fact that these guys are able to grow their brands so well because then it expands beyond their neighborhood as well. But yeah, we have a very rich history here in Pittsburgh with beer going back years and years back to ... I mean, Iron City was the beer.Jason:And I think now you're starting to see more of a shift towards the craft brands and many of them have been here for ... You look at East End, they've been here for 15 plus years now and they really were setting some good trends for what could happen and how people could gravitate towards a craft brand. Same with Penn Brewery. I believe 1986, was when they hit the scene. So a lot of good things have come along that have really helped push it forward. And now Pittsburgh is becoming one of those hot beds and I shouldn't say becoming it already is. And probably our closest rival in the state, just like everything else, is Philadelphia. And I think both of us have a tremendous beer scene that we can be proud of.Dan:Yeah. I think if you ever see a Penguins, Flyers game, it looks like more than a few people have beers.Jason:Well now, you see breweries have gotten in with the rivalries, like Grist House, and I'm forgetting the brewery that they partnered with out of Cleveland, they did a Browns, Steelers rivalry beer.Dan:Oh did they really?Jason:Rivertowne and Sly Fox had partnered up a couple of years ago for the stadium series. And they did a ... Glove Dropper was the name of the beer. And they worked together on that and sold it in both markets and worked out really well.Dan:All right Jason, well thanks so much for being here with us, for everybody at home. If you're listening, make sure to visit. If you're interested at all about starting a brewery and perhaps finding ways to market it and get it out to the world, you can go to breakingbrews.com. Look for Jason Cercone and also look for Breaking Brews podcast. You can find that on all the major platforms including Apple podcast, Stitcher, Google play, Spotify, iHeart, all the big ones where you can find us. And Jason, thanks so much for being here.Jason:Thanks again guys. Appreciate it.Logan:Sure thing.Dan:Great.Logan:Centuries before cell phones and social media, human connections are made around fires, as we shared the stories that shaped our world. Today stories are still the most powerful way to move hearts and minds and inspire action. At WordWrite, Pittsburgh's largest independent public relations agency, we understand that before you had a brand, before you sold any product or service, you had a story. WordWrite helps clients to uncover their own Capital S Story. The reason someone would want to buy, work, invest, or partner with you through our patented story crafting process, visit WordWritePR.com to uncover your Capital S Story.Paul:It's now time to talk about the biggest building that is not in the downtown skyline. We are talking about what is known in the travel trade as a headquarters hotel. In other words, if Pittsburgh were to host a very large convention, a large hotel would be designated as the headquarters hotel. In many cities, this is a large hotel that's attached to the convention center.Dan:Right.Paul:And that typically has somewhere in the neighborhood of a thousand rooms.Dan:Right.Paul:Pittsburgh – yinz don't have one of those n’at.Dan:Oh, they do have a hotel connected to the convention center, right?Paul:Yes, yes. We do the Weston and actually Dan, I'm glad you mentioned that.Dan:Yeah.Paul:Because in the original plans for the convention center development, that hotel was supposed to be about twice as big as it is and if it were, it would be the size of a headquarters hotel.Dan:Sure. Well, I think that is, it's interesting that you're bringing this up and I think we rewind a little bit. The reason we're bringing this up is, on February 3rd, in the Post-Gazette, Craig Davis, who used to be the CEO of Visit Pittsburgh.Paul:Yes.Dan:Yeah. Visit Pittsburgh is the local-Paul:It's the Convention and Visitor's Bureau in part supported byPaul:Our tax funds and they promote the city to businesses like conventions.Dan:Right, yeah.Paul:But also to leisure travelers.Dan:Draw people into the city. Yeah, it's important. Yeah. This article, what it did with, again with Craig Davis here, he had a piece of parting advice for Pittsburgh is how Mark Belko, the writer introduced this and he did a really nice job with this piece. Craig wanted to build a convention center hotel.Paul:Right.Dan:And that's what we're talking about here. And there's a lot of back and forth about whether it should be done, whether ... what kind of impact it would bring on the city here. And he had some really good information about it, yourself, but a lot of people, they want to see more here. And that's what we're talking about today.Paul:Right. So in the tourism and convention industry in Pittsburgh, this is the third rail of politics. Nobody really wants to talk about it. And I look at this article in the Post-Gazette, Visit Pittsburgh, great organization. Craig Davis, very effective leader and he's been hired to run a similar organization in Dallas. Smart person. He's in Dallas now, so he can kind of say, what maybe he couldn't say before when he was in Pittsburgh. And for people in his business, his line of work, you need to have a convention center hotel. The thing is, to build that would cost about, Oh, kind of like the same amount of money to build PNC Park or Heinz Field.Dan:Right? Yeah. In this article here, they have an estimate of $350,000 to $400,000 a room to build.Paul:Or in other words-Dan:That's all.Paul:Yeah. $240 million.Dan:Right. That's for a 600-room hotel.Paul:Exactly.Dan:Yeah.Paul:It's a lot of money. And it was not easy to get PNC Park and Heinz Field built. There was actually a referendum on the ballot one year that failed. It was called the Regional Renaissance Initiative. I mean we put renaissance in the name of everything, don't we? And it was after that, that a deal was brokered. A lot of critics said behind closed doors and smoke-filled back rooms that wound up producing Heinz Field and PNC Park. There doesn't seem to be a lot of political appetite for spending that kind of money, again.Dan:Right.Paul:On something like a convention center hotel.Dan:Again here, Mark did a great job with this article here and he put it pretty succinctly here. He said, "In recent years, Davis' pitch has landed with all of the enthusiasm of a root canal."Paul:Yes.Dan:I don't know about you guys, I get too enthusiastic over root canals, but I suppose not many other people do, but the article does bring up a good point. That there's been a recent hotel building boom in the region, in the downtown area, particularly across the river. Some other smaller hotels that have cropped up here and there, the Marriotts and whatnot.Paul:Many. You could throw a rock from where we sit right now, we can hit the Monaco.Dan:Absolutely, yeah.Paul:Throw it across the way, hit the Embassy Suites. We've got the William Penn, which has been here for a long time. The Drury is in the old federal reserve building.Dan:Right and that's just a block away from the convention center. But the kind of full service hotel that, again, this is from the article here that Mr. Davis would see here, that would require huge public subsidies. And that's-Paul:Yes.Dan:I think the sticking point that it comes down to.Paul:That is the third rail part.Dan:Whether we want this here and I think it's one of those things where you balance. You say, "How much are these conventions going to be worth compared to the costs, the investments that you have to make in a city here." And it could take a while until the scales tip one way.Paul:Well, and what's very interesting about this is, there are statistics, there don't seem to be any statistics readily available to say, "Yes, Pittsburgh, you should do this." What we tend to fall back on, are a couple of really great seminal events. First was the Bassmaster Classic several years ago. And still of course people who don't know Pittsburgh want to depict it as a smoky mill town. And we had this freshwater national competition for bass fishing. And it went off really great. And that's led, as Mark Belko's article points out to Visit Pittsburgh getting into seeking sports events. And we've had, I can't believe this, I didn't even realize this number, 22 NCAA championship events have been held in Pittsburgh and we've got more coming.Dan:Yeah. Just recently they had the National Women's Volleyball championship out here.Paul:Yeah.Dan:And I think a big part of that comes down to, they now have a world-class arena to do it in.Paul:Yes.Dan:Where Civic Arena definitely showed its age after a while.Paul:Right.Dan:That plays a different part here. But certainly the downtown hotel building boom assists with that.Paul:Absolutely. Absolutely.Dan:Convention centers is ... that's a little different. And again, I think what, Craig Davis is trying to say here is, having it connected to the convention center, people love that. It's very convenient just to grab an elevator, have a little sky walk over to the convention center. It's not always a feasible immediately though, it's nice to think of these things, but it's hard to find room for it. And whether you're going to supplement what is already there or again, it takes money.Paul:Well, my point about Bassmaster, the other thing that happened of course was the G20 in 2009. Those two events put Pittsburgh, reputation-wise, on a world stage. In the article, Mark Belko talks about Milwaukee, which is a nice enough town and they have a baseball team that has a better record over the last decade of a postseason-Dan:They spend more than the Buccos, but that's a-Paul:They do.Dan:That's a whole other podcast.Paul:However, in terms of the hotel market, not quite the same size as Pittsburgh and they're getting the Democratic convention this year.Dan:Absolutely.Paul:Why does Pittsburgh not have that sort of convention? And if we did, aside from the monetary benefits of the convention itself, what would it do for the city in terms of raising the reputation even more and bringing more convention business to Pittsburgh? It's hard to say. It's also hard to argue that it was really cool to have Bassmaster or certainly the President and world leaders for the G20. That was awesome exposure for Pittsburgh. This is kind of a question of how much is the region willing to spend? And apparently it's going to have to spend something, in order to create that kind of environment.Dan:I think what's important when you look at these national conventions, particularly in the political arena, that is strategic by the parties too.Paul:Oh yes.Dan:Wisconsin's very important in this upcoming election to the Democrats. As is Pennsylvania.Paul:Right.Dan:But they were also in Philadelphia not that long ago, so do they want to spend so much more time in Pennsylvania and look, Wisconsin, the people ... whenever they do the Monday morning quarterbacking of that election, they did not spend all the time there. So it's ... they're showing ... it's a quite a statement that they are spending the time in Milwaukee for this upcoming convention. But it also shows that if Milwaukee can host something like this, then, so can Pittsburgh.Paul:Why not Pittsburgh, yeah.Dan:I think Pittsburgh actually held the very first Republican convention that was back in the 1860s or so. And we had the hotel rooms for that one, I guess. You know.Paul:We did.Dan:Yeah.Paul:Well, country was a little smaller then.Dan:Indeed. Yeah.Paul:Might be a difference, but I think this is a topic we're going to come back to again, so we wanted to put it out there for everybody. Again, props to Mark Belko and his article and the truth speaking, shall we say, of Craig Davis. We'll have to watch the skyline and see where this one goes.Dan:Well, most importantly, just as a final coda to this, and Mark's article did describe this a bit at the end, for the leaders that want to see this kind of change, that want to see a hotel down here, they have to show their work. It has to be ... You have to come to ... with studies from respected institutions, respected people, who are proving that, "Okay, hey, when Milwaukee hosted this type of thing, if they had a hotel here, this is the impact that they would have got."Dan:There are other areas here in Louisville and Columbus that are building hotels. What will those hotels do for their ability to draw conventions? Are they stealing them from Pittsburgh? You have to come up with that information. You have to present it to the leaders, not only in our government, but the community to approve ... like, "Hey, okay, some of tax dollars should go to this."Paul:Absolutely.Dan:And if you can do that, if you can convince enough people, then maybe it happens. But that stuff takes some time too.Paul:Well, and just a final thought on this since Craig Davis left Visit Pittsburgh, they are engaged in a search for a CEO. So I would expect that once a new CEO is named, one of the first things that we should be looking for, is some thinking around this topic.Dan:Absolutely.Logan:And we are well beyond 100 words today. Thank you for listening to the P100 podcast. This has been Dan Stefano, Logan Armstrong, and Paul Furiga. If you haven't yet, please subscribe at p100podcast.com, or wherever you listen to podcasts and follow us on Twitter at Pittsburgh100_ for all the latest news updates and more from the Pittsburgh 100. 

Today I’m going to be speaking with Team PartyPoker online Pro and MTT specialist the DramaticDegen himself, Travis Darroch.Travis is yet another shining example of “making it” in the modern poker world through hard work and a genuine love for the game.He grew up with a love for film and aspirations of making it in the entertainment business but, ultimately, that ended up not working out.The entertainment industry’s loss was poker’s gain when Travis learned about a little niche called “streaming” where he could marry two of his loves at the same time … performance and playing cards.In Travis’s relatively short poker career, he has already had one 6 figure score with plenty more on the way.In our conversation you’re going to hear about the misery Travis went through working at Enterprise Rent-a-Car just a few short years back, how his family feels about him being a professional poker player (Shocker of the year here, not everyone is ultra supportive of a career playing cards), and how, despite initial hardships and struggles, Travis has risen up with an amazing following and some massive tournament scores. So, without any further ado, I bring to you my conversation with the DramaticDegen himself, Travis Darroch.

Hello listeners, Today's guest is Chris Martell. Chris and his brother co-founded Druthers, a very successful micro brew-pub and restaurant. It's a fascinating story of how life takes many twists and turns but having drive and leadership skills will present many opportunities to you. Chris' journey started at Enterprise Rent-a-Car, then law school, followed by working at top law firm doing high-end finance transactions, to finding his passion in starting a micro brew-pub. Druthers is one of the most successful restaurants in the region and has grown to three locations. You can find more information about Druthers here: http://www.druthersbrewing.com/about We love to hear from our listeners, send us your questions, comments, and suggestions at bela.and.mike@gmail.com - we will answer your questions in a future episode. Mike and I would like to thank the law firm of Phillips Lytle, LLP for sponsoring this podcast episode. We are proud to partner with Phillips Lytle because of the entrepreneurial approach they take to legal matters and their long history of success with startup businesses. Please reach out to Phillips Lytle Partner Rich Honen at 518-618-1225 or visit PhillipsLytle.com. This podcast produced by our friends at Bizi Media Thanks for listening, Bela and Mike --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/bela-musits/message Support this podcast: https://anchor.fm/bela-musits/support

Contact info: Mark Sanborn Tel: (303) 683-0714 Fax: (303) 683-0825 www.marksanborn.com  Bio: Mark is the president of Sanborn & Associates, Inc., an idea lab for leadership development and turning ordinary into extraordinary.  Leadershipgurus.net lists Mark as the #5 leadership expert in the world. He works with established and aspiring leaders to help them learn to lead, or lead better.  He has authored 8 books and is the author of more than two dozen videos and audio training programs on leadership, change, teamwork and customer service. He has given over 2600 presentations in every state and a dozen countries. He is an adjunct professor at the University of Memphis.  Mark’s newest book, The Intention Imperative: 3 Essential Changes That Will Make You a Successful Leader Today, will be released October 15. It explains how to make three powerful shirts necessary for leaders to succeed today. Mark also profiles five extraordinary organizations: High Point University, Acuity Insurance, Texas Roadhouse, The Savanah Bananas and Envisioning Green.  Mark’s book, The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary Into the Extraordinary is an international bestseller and was on the New York Times, Business Week and Wall Street Journal bestseller lists. His other books include You Don’t Need a Title to be a Leader: How Anyone, Anywhere Can Make a Positive Difference and The Encore Effect: How to Achieve Remarkable Performance in Anything You Do, Up, Down or Sideways: How to Succeed When Times are Good, Bad or In Between, Fred 2.0: New Ideas on How to Keep Delivering Extraordinary Results and The Potential Principle: A Proven System for Closing the Gap between How Good You Are and How Good You Could Be.  Mark is a member of the Speaker Hall of Fame and is a past president of the National Speakers Association.    He has created and appeared in 20 videos and numerous audio training programs. His ideas are taught in DVD based training by Crestcom International in 90 countries.  Mark’s list of over clients includes Costco, Enterprise Rent-a-Car, FedEx, Harley-Davidson, Hewlett Packard, Cisco, KPMG, Morton’s of Chicago, New York Life, RE/MAX, ServiceMaster, ESPN, GM, IBM, Avnet, Sandvik and John Deere.  “We each know how good we have become,” Mark says, “but none of us knows how good we can be. One of the most exciting opportunities we get each day is to pursue our potential.” Mark Sanborn challenges his audiences with this message and provides insights for extraordinary living.  Learn more about your ad choices. Visit megaphone.fm/adchoices

Natalie goes off about Enterprise Rent-a-Car in this totally unrelated to TV tangent. If you're hearing this it means we're super busy, but we'll be back next week with a fresh new TV-centric episode.  We are on Twitter @TVTangentsPod, so please follow us for updates and fun stuff. You can follow us on Facebook and Instagram. Please leave a review and let us know how we're doing and how we can improve the show. You can hear bonus content on Patreon where supporters get bonus episodes plus mentions and swag.

Tim Vogel is an entrepreneur through and through. He's a visionary with a persistent enthusiasm for new ideas and innovation. He founded a company called Scenthound on a passion for business and a vision of revolutionizing the pet care industry. What gets him out of bed is his excitement about making a difference in the business of dog grooming and about helping people connect with their dogs. He's also incredibly invested in educating and empowering his employees to achieve their potential. He has a history of running successful organizations. His career began in the management training program at Enterprise Rent-a-Car where he quickly rose to managing multiple branches. He then worked as VP of Operations at a direct marketing organization, On Campus Marketing. Next, he ran the Washington, DC operation of Flexcar, a car sharing service. He currently serves as Chairman for the South Florida Chapter's Accelerator Program for EO which includes over 50 CEOs.    FREE "7.5 Steps to Achieving Extraordinary Goals" eBook: http://michaelaltshuler.com/download-e-book/ Facebook: http://facebook.com/MichaelAltshulerBiz Twitter: http://twitter.com/maltshulerbiz Please SUBSCRIBE and leave a review!

Years ago, Ben wrote that his personal mission statement was “to help people reach their full potential” and our conversation touches on this theme in many different ways. Ben is a former car rental pro turned consultant turned HR executive. His work in HR landed him on the cover of Human Resource Executive but instead of staying on the path to CEO he decided to carve his own path. Our conversation touches on a number of issues including coaching, entrepreneurship, how his relationship with work has evolves, management versus leadership and what he wants written on his tombstone. Some other topics we touch on: Ben’s motivation to work at Enterprise Rent-a-Car after college and what he learned His early entrepreneurial “ventures” starting at 12 years old How his mindset about work shifted as he became successful in the corporate world His experience hiring working with an executive coach in his late 20s His experience coaching and favorite exercises Why companies are scared of trusting their people Why being a manager is actually an incredible opportunity for people The learning and ownership upside of carving your own path The value of having advisors, friends of confidants to celebrate “wins” Balancing life & work and his personal sustainability Deciding to give himself a raise as an entrepreneur Links Mentioned: What coaches can do for you (HBR) Pilot: Executive Coaching For Organizations Ben Brooks Coaching Connect with Ben: LinkedIn, Instagram & Twitter Boundless: Want to support the podcast? Offer a one-time or recurring donation on Boundless. Check out Boundless - The Site For Creative & Curious Rebels

This month, I've done episodes covering your Motivated Skills, your personality preferences using the framework of the MBTI, your Core Values, and your Areas of Expertise in making career decisions. Remember, I've talked about the macro- and micro-level of career decisions. On the macro level, you are making a decision about the career path you will follow. On a micro-level, you are using this information to make decisions about which jobs to take. On an even more micro-level, you are using the knowledge to guide projects, programs, committee assignments, and job duties…or to help you boss make these same decisions. Today I want to bring all of these things together. First, a refresher. Motivated Skills: Those skills that you are both very good at and get a great deal of pleasure from doing. The reason they are called Motivated Skills is because the more you do them, the more motivated you will be about your work. The opposite of Motivated Skills is Burnout Skills. Burnout Skills are those skills that you are very good at, but DON'T get any pleasure from doing. In fact, these skills suck the motivation right out of you. The more you have to perform Burnout Skills in your work, the more likely you are to…you guessed it…burn out. A few examples of Motivated Skills are Writing, Presentation Skills, Customer Service, Working with Numerical Data, Research, Mechanical Reasoning, Troubleshooting, Teaching, and Planning. Personality: Using the Myers-Briggs Type Indicator (MBTI) as the framework, it measures personality preferences on four scales and identifies one of 16 personality types based on your responses. The MBTI identifies your innate preferences…the way you prefer to handle a situation or task if given the option. The preference pairs of the MBTI are: Extraversion vs. Introversion, which is your orientation to the outer world…where you get your energy from. Sensing vs. Intuition, which is your preferred way of taking in information, and they type of information you prefer to work with. Thinking vs. Feeling, which is your preferred decision-making style. Judging vs. Perceiving, which is how you order your world. Core Values: What is most important to you in an employer, a work environment, and the specific work you're doing. Identifying these “non-negotiable” values helps you align your career choices with what is most important to you. And alignment increases your chance for career success, compensation, and satisfaction. Here are a few sample Values: Utilize physical strength and coordination Utilize courage and take risks Utilize creativity and originality Opportunity for advancement Ability to do a job as efficiently as possible Receive recognition for accomplishments Ability to exert power and influence Higher than average financial rewards Areas of Expertise: What are You REALLY Good At? We're talking about capitalizing on your Areas of Expertise. If you're just getting out of college, your Areas of Expertise are probably vague ideas…shadows of what is to come. But if you've been in the work force for a few years, you should have at least 2-3 Areas of Expertise, with more to develop as you progress through your career. I connected the Areas of Expertise to your Motivated Skills, because I see your Areas of Expertise as sub-sets of your Motivated Skills. Let's say, for example, one of your Motivated Skills is Writing, which is defined as “Possessing excellent writing skills. Able to create business or technical documents, correspondence, and other effective written communications.” So you get a job in the Public Relations office of a company, where one of your main duties is to write press releases. Because of this experience, one of your Areas of Expertise becomes “Writing Press Releases.” Let's put all of this information together in a couple of case studies that will hopefully help you get the idea. Case #1 – Danielle Danielle is a 25-year-old college graduate who studied communications in college and has been working in the entertainment industry since graduating. She is looking to make a career change, because she finds her current field to be too competitive and not meaningful enough for her. Danielle's top 5 Motivated Skills are: Writing Public Relations Organization Creative or Imaginative with Ideas Decision-Making Her personality type is ENFJ; here's the description of that personality type: Imaginative HARMONIZERS; at their best when winning people's cooperation with insight into their needs. They value: -Having a wide circle of relationships -Having a positive, enthusiastic view of life -Seeing subtleties in people and interactions -Understanding others' needs and concerns -An active, energizing social life -Seeing possibilities in people -Follow-through on important projects -Working on several projects at once -Caring and imaginative problem solving -Maintaining relationships to make things work -Shaping organizations to better serve members -Caring, compassion, and tactfulness Her Core Values are: -Utilize creativity and imagination -Ability to help/serve others -Close relationships with co-workers -Working on multiple projects simultaneously -Flexibility in work schedule How would you coach Danielle? Here's what we talked about: -She needs a career that is meaningful to her in that she is able to help others, while utilizing her considerable creativity. She prefers freedom in her work hours – as long as she gets the work done, it shouldn't matter when she does it. She also wants to wear multiple hats, so a start-up would be a good fit for her (smaller = more jobs to be done). Danielle decided to pursue careers in non-profit marketing – finding a non-profit she is passionate about, which is fitness, and marketing that non-profit to the appropriate audiences. Case #2 – Brandon Brandon has just graduated from college with a degree in business but doesn't know where he wants to go. He interned with Enterprise Rent-a-Car while in college and liked the variety of work but didn't like the front-line management part of his job or how little structure there was to his daily duties. Brandon's top 5 Motivated Skills are: Selling Negotiating Customer Service Work with Numerical Data Planning Detail Management Brandon's personality preference is ESTJ; here's the description of that personality type: Fact-minded practical ORGANIZERS; at their best when they can take charge and set things in logical order. They value: -Results; doing, acting -Planned, organized work and play -Common-sense practicality; usefulness -Consistency; standard procedures -Deciding quickly and logically -Having things settled and closed; orderliness -Rules, objective standards, fairness -Task-focused behavior -Directness, tough-mindedness -Systematic structure; efficiency -Scheduling and monitoring -Protecting what works Brandon's Core Values are: -Open for Advancement -Ability to Do Job as Efficiently as Possible -Highly Structured Environment -Work that Mentally Challenges You -Performing Clearly Defined Tasks How would you coach Brandon? Here's what we talked about: Brandon liked the sales aspect of his internship with Enterprise Rent-a-Car, and had also had part-time jobs where sales was a component of his job. He likes the idea of being highly compensated for superior performance in sales. What Brandon DOESN'T like about sales is the unpredictability of it…how flexible you have to be. Brandon LOVES structure. So where do we go from here? One of the top careers for ESTJs is Business Administrator, and the administrative aspects of his internship appealed to Brandon. He admitted that, once he was older and more experienced, he wouldn't mind supervising employees…he just didn't feel qualified to do that as an intern. Brandon decided to pursue jobs as a sales compensation analyst, where he could use his sales experience coupled with his love of structure to research ways to attract and retain top-notch sales people. From there, Brandon could see himself moving into other business administration roles. Case #3 – Sadie Sadie has been out of college for about eight years; she majored in psychology. When she began that degree, she planned to get a Ph.D. in psychology, but as she went through her coursework that became less interesting to her. After graduating, Sadie got a job in human resources as a generalist – some hiring, some benefits, all kinds of personnel issues. She liked the variety of the work but didn't love the constraints around how she could help the employees. She stayed in this job for three years. The next job Sadie had was also in human resources, at a larger company where she specialized in recruiting employees. She liked feeling like she was really helping people but found the career fairs and other large recruiting events to be extremely draining. Most recently, Sadie has worked as a Recruiter for a recruiting company. This has been a step back in that she feels overwhelmed by the volume of people contacting her and the volume of contacts she has to make each day. She's ready for a complete change. Sadie's top 5 Motivated Skills are: Writing Counseling Negotiating Performance Improvement Creativity or Imagination with Ideas Sadie's MBTI type is INFP; here's the description of that personality type: Imaginative, independent HELPERS; at their best when their inner ideals are expressed through helping people. They value: -Harmony in the inner life of ideas -Harmonious work settings; working individually -Seeing big-picture possibilities -Creativity; curiosity; exploring -Helping people find their potential -Giving ample time to reflect on decisions -Adaptability and openness -Compassion and caring; attention to feelings -Work that lets them express their idealism -Gentle, respectful interactions -Showing appreciation and being appreciated -Close, loyal friends Sadie's Core Values are -Help/Serve Others -Ability to Teach/Train -Ability to Give Ideas/Input/Suggestions -A Quiet Workspace -Unstructured, Open Environment How would you coach Sadie? Here's what happened: Sadie talked about considering a Master's in Counseling so she could become a Certified Counselor, but decided she was more interested in being a coach. Because I have considerable knowledge in this area, I was able to educate Sadie on the types of coaching out there, the industry as a whole, and how she could proceed. Sadie had some homework to do! When she came back, she was excited about becoming a life coach. We drilled down a bit further, and Sadie decided she wanted to coach recruiters to become better at what they do – she saw a lot o problems with this industry and was confident she could help improve it. Sadie found a coaching program she liked, signed up, and went through the certification process while keeping her job as a recruiter. We worked on her thoughts about her job so it was more enjoyable, and we also strategized about how to leverage her contacts for when she opened her coaching practice. I hope these three case studies have given you some ideas about all this self-information comes together in the career decision-making process. Of course, if you'd like to work with an expert in this process, reach out to me.   To visit my website: www.exclusivecareercoaching.com Follow My YouTube channel (Lesa Edwards); it's chocked full of value career management content is easily digestible bites. Want to speak with an expert about your career/job search goals? Need help figuring out what's holding you back from achieving your dream career? Let's talk. Here's the link to schedule a 30-minute consult call with me:  www.timetrade.com/book/D6KLN. Hope to see you soon!

Shep Hyken interviews Sandy Rogers. They discuss his new book, Leading Loyalty: Cracking the Code to Customer Devotion, and the importance of empathy, responsibility, and generosity in the customer experience.  The Interview with Sandy Rogers:During Sandy’s tenure at Enterprise Rent-a-Car, the company focused on improving customer service to drive loyalty. They measured service quality and strove to improve from the bottom up. Over ten years, the company’s customer satisfaction rating grew from 67% to 80%, service quality became more consistent between all branches, and sales tripled. The employees may have stayed the same, but changes in management and expectation directly lead to the improvement.The biggest factor in customer loyalty is empathy. Loyalty is an emotion that can’t always be explained by numbers and figures. Companies need to remember to include the human element when dealing with their customers if they hope to win their hearts, which is the key to winning their business.Empathy and emotional engagement begin inside the company within the employee experience. Companies must respect and empathize with their employees if they want and expect their employees to do the same with their customers. What is felt on the inside of an organization will be felt on the outside.Implement a regular “loyalty huddle” with your team. Use this time to focus on one of the principles of loyalty outlined in the book, such as empathy, responsibility, or generosity. Celebrate successes and create a safe space to discuss things that aren’t working and ideas for improvement.Empower your employees to come up with ideas for improvement and to deliver the best level of customer service they can, even if that means deviating from established policies. It falls to management to lead this charge and advocate for change. Allow good ideas to come from every level of employee, from frontline representative to CEO.Loyalty programs and rewards points may help with customer loyalty, but they’re too easy for competitors to copy. At the end of the day, loyalty will be more driven by empathy and customers’ emotional engagement with a company.There will always be people who will try to cheat the system and take advantage of you. You can’t let those few dictate your business practices, because you will alienate the rest of your customers and lose their loyalty by being difficult to work with. This will only end up hurting your company in the end.As a leader, you must choose to center your company’s culture around the principles of loyalty. Reward and demonstrate the practices you value as central to your goal. You will start to see positive changes not only in your business, but also in your personal life.Quote:  “We must start by earning the fierce loyalty of our employees by treating them with empathy, responsibility, and generosity.” - Sandy Rogers About: Sandy Rogers is the co-author of Leading Loyalty: Cracking the Code to Customer Devotion and the leader of FranklinCovey’s Loyalty Practice. Formerly, Sandy was the senior vice president at Enterprise Rent-A-Car. Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and your host of Amazing Business Radio. Learn more about your ad choices. Visit megaphone.fm/adchoices

Just pay $10K and you're off the hook! As always, we accept generous donations and love it when you help support the show. This week Christian tells us about the secrets of the, "Daddy - Daughter Dance", the OG triple D. Plus, some good old boys are gifted a fridge from the heavens and Enterprise Rent a car has a new questionable training program, we talk spring break, the Mueller report, and shit on people that litter. Don't miss a fantastic show! Sponsored by: Danny's Mexican Restaurant

A 19-year-old employee at an Enterprise Rent-a-Car in Missouri got arrested after he spiked his coworkers' drinks with LSD to help their "negative energy."

A 19-year-old employee at an Enterprise Rent-a-Car in Missouri got arrested after he spiked his coworkers' drinks with LSD to help their "negative energy."

In this episode, Paul chats to Enterprise Northwest Director, Gary Palmer, about growing the business in the UK and the changing culture of consumers and employee needs.

In this episode, Arlie Shaban, full-time poker player and Twitch streamer, talks about what it was like to stream 125 days in a row for 8 hours a day – a total of 1,000 hours – and get challenged by Poker Stars. Elliot and Arlie discuss extreme tilts, online trolls, and how he has learned to control his temper during a bad beat. Listen in to hear an Enterprise Rent-a-Car employee turned full-time poker player share his journey to becoming a professional player and progress on the “12 Labors of Arlie” Poker Stars challenge. Visit The Mindset Advantage Podcast or find us on iTunes to subscribe, visit previous episodes, and learn more about your host, Elliot Roe. Time Stamped Show Notes: 00:50 – Arlie Shaban is a Twitch streamer who has just been challenged by PokerStars for a chance to win a $30,000 Platinum Pass 01:20 – Arlie's Introduction 01:30 – Arlie's been playing poker full-time for 15 months; he hated working a regular job and loved poker 02:30 – He had a mentor to learn Twitch and Twitch poker; he went through the Max-Value Training Program 03:35 – Starting in November of 2017 he streamed 125 days in a row for a total of 1000 hours; he has an intense work ethic and went all-in 04:25 – Now he's a full-time Twitch poker streamer 04:40 – What it was like to stream 125 days in a row, 8 hours a day 04:43 – He was confident and over-prepared; it was harder than he thought but he wasn't willing to fail 06:50 – The challenges Arlie faced 07:00 – Arlie can grind for months; he thought that would translate well to streaming, but he completely underestimated its intensity and negativity 07:32 – He thought since he was on Big Brother Canada, he could handle anything; but he found streaming draining and distracting 09:30 – You have less time to study when you're streaming; he stopped studying for a while 10:05 – Study and play hours 10:15 – He's not consistent and doesn't have a set schedule 12:23 – This past month he was at an 85% ROI; he's up almost $4,000 and plays small $22 games and below 12:45 – The 12 Labors of Arlie challenge 13:10 –Poker Stars noticed his 1,000-hour challenge 14:00 – He later did a 43-hour stream and got 1,400 followers 14:45 – Poker Stars challenged him to the 12 Labors of Arlie, which were 12 random challenges 15:22 – He's on challenge 5 now and just found out that the challenge is for a $30,00 platinum pass 16:30 – Breaking down the challenges 17:00 – Jamie Staples, the Twitch “Granddaddy,” set-up inspiration and things to do to improve his streaming and brand 18:30 – Mindset improvement challenge: He must clip when he has a bad beat and record himself having a positive reaction 19:30 – Arlie has intense swings and thought that'd be his barrier to entry in poker 20:10 – He realized that if he wanted to become a professional he would need to teach himself to not have negative reactions 21:05 – He understands poker enough to play without emotions affecting him 21:30 – As an MTT player, you should understand that you will have bad beats 22:00 – Play your best and you'll be profitable over time 22:30 – As he's gotten better and made more money, his reactions have improved 23:25 – Down time and study time is critical for success; playing 8 hours a day every day isn't sustainable over time 24:40 – Consistency is key 24:55 – The most extreme tilt he's had was with chats; he used to have a fan near his bed that he'd break 26:15 – He'd lose it over super-small stakes; he turned off chats for years because he knew how much it impacted him 27:10 – Where to find Arlie: Arlie.tv 3 Key Points Mentorship and training programs can help you improve your game faster. It's important to balance your study and play time. Unchecked negative emotions will hinder your success. Contact/Resources Twitch site: Arlie.tv Podcast Production, Editing, Show Notes & Transcript by Podcastily

Today is the launch of our podcast series Leadership Strategies for Tomorrow's Leaders. A forum for Industry leaders and experts to share their knowledge and experience in a conversational interview format.  I couldn't think of a better voice for our first show than Mark Sanborn president of Sanborn & Associates, Inc., an idea studio dedicated to developing leaders in business and in life. Mark is an international bestselling author and noted expert on leadership, team building, customer service and change.   Mark is one of the people I've heard whose message is a wonderful mixture of high intellect with awesome engaging style delivered with a charismatic heart. I've followed his work over the years, using his book The Fred Factor as training for my company on world class customer service. His most recent release is the Productivity Principles – closing the gap between how good you are to how great you can be.  Listen in as we discuss:  How Better beats Best  Overcoming lack of awareness  The Importance of Clarity  The Art of Slowing Down  The Power of Re Focus  --- Mark Sanborn, CSP, CPAE, is president of Sanborn & Associates, Inc., an idea studio dedicated to developing leaders in business and in life. Mark is an international bestselling author and noted expert on leadership, team building, customer service and change.  He has created and appeared in 20 videos and numerous audio training programs. His video series Team Building: How to Motivate and Manage People made it to the #2 spot for bestselling educational video series in the U.S.  Mark's list of over 2600 clients includes Costco, Enterprise Rent-a-Car, FedEx, Harley-Davidson, Hewlett Packard, Cisco, KPMG, Morton's of Chicago, New York Life, RE/MAX, ServiceMaster, ESPN, GM, IBM, Avnet, Sandvik and John Deere.  Website: https://marksanborn.com Resources: https://marksanborn.com/resources For more Leadership Strategies for Tomorrow's Leaders visit: http://lightingthepath.net/blog/

Over the years, Kelsa has worked with thousands of small business owners and was even accounting manager for Enterprise Rent-a-Car, so she knows about business budgeting! In this episode she talks about how having a growth fund can be a simple tool to use to keep your small business moving forward so you won't miss out on opportunities that can take your business to the next level.   Visit us: www.FiscalFitnessPHX.com www.FinancialCoachAcademy.com  

My guest on this episode is Bill Harper, who has been a brand junkie since 1998, having created brand strategies and creative campaigns for more than 300 top brands around the globe including Denny’s and Enterprise Rent-a-Car. He has built four successful advertising/strategic branding agencies and his fourth one now known as wmHarper. Me and Bill chat about how to find a brand's purpose and message, differences between startup branding and corporate branding, integrated marketing, and much more.  Questions Asked: Bill, I read that you absolutely love creating unique brand strategies, messages, and campaigns for companies. So, how did you get into this area of marketing? What does it take to reach the level of clarity a company needs to differentiate their brand from the competition and truly finding their purpose? Since working with so many large global brands over the years, what have you noticed companies are missing or doing wrong in their brand strategies? Or do some not even have brand strategies? Do you feel traditional based advertising is still very effective in creating a strong brand or do you feel digital is completely taking over or maybe a combination of both? What do you feel is the most important step for companies to take in the process when building a brand for a startup compared to a large mid-market company or enterprise level company? I read about your company's buzzword called "Dominatitude", tell us more about that? Is that part of your branding that makes you different? What were some of the biggest struggles you have experienced for yourself or your clients when trying to strategically build a brand and how did you overcome them? What are some of your best tips for companies and businesses out there trying to solidify their brand? Three How's: How do you define failure? How do you define entrepreneurship? How do you define success?   Follow Bill Harper: Website - https://www.wmharper.com/  Facebook - https://www.facebook.com/wmharperagency  Twitter - https://twitter.com/wmharperagency    Instagram: https://www.instagram.com/wmharper/ Follow Me: Podcast Website - https://www.talesfromthepros.com  Company Website - https://www.imaginovation.net  Facebook - https://www.facebook.com/TalesfromthePROS/  Twitter - https://twitter.com/MGeorgiou22   Instagram - https://www.instagram.com/the_mgeorgiou/  YouTube: https://www.youtube.com/channel/UCJv9pbImovknEluSLzAPTpg/featured   

Crack the code to customer devotion. Join Sandy Rogers, customer loyalty expert and former senior vice president at Enterprise Rent-a-Car, to learn how to build fierce loyalty among your customers. Subscribe to FranklinCovey On Leadership and receive weekly videos, tools, articles, and podcasts to help you become a better leader. http://ow.ly/tH5E30kAxfj

Bestselling author, Mark Sanborn, is president of Sanborn & Associates, Inc., an idea studio dedicated to developing leaders in business and in life. He is a noted expert on leadership, team building, customer service, and change. Mark’s list of over 2400 clients includes Costco, Enterprise Rent-a-Car, FedEx, Harley-Davidson, Hewlett Packard, Cisco, KPMG, Morton’s of Chicago, New York Life, RE/MAX, ServiceMaster, ESPN, GM, IBM, Avnet, Sandvik and John Deere.   To find out more about Mark Sanborn visit: www.marksanborn.com To connect with Kent Ingle: www.kentingle.com Twitter: @kengingle Facebook: https://www.facebook.com/kent.ingle/

Everyone’s journey to becoming an impact maker is different and unique. Today, Jennifer talks with business coach Ben Brooks, the founder and CEO of Pilot, Inc about his path from a rental car company to founding his own digital coaching service, aimed at democratizing career coaching. Ben provides some insights into how he has forged great relationships, created innovative products and built up award-winning initiatives throughout his career. Ben is an impact maker through and through. Jennifer asked Ben about where his journey started and the key moments of his life that led him to where he is today. Ben talks about his “life statement” and his early formative days after graduating from university working at Enterprise Rent-a-Car and Lockheed Martin. Ben delivers some takeaways from what he learned during these years and his mantra for approaching new problems. Whether its fate, destiny or just plain chance, inspiration can arrive at the most unexpected times. Ben talks about how working job at Oliver Wyman as a management consultant all started from reading a quote in USA Today on a flight home. After sending off a meticulously written letter, an ambitious slide deck, and a Singapore Airlines A380 model airplane to the right person, followed by a series of interviews and flights to and fro, Ben received an offer to start the next leg of his journey. Sometimes a bold and targeted approach to getting noticed can be incredibly successful. Ben tells Jennifer his thoughts on the merits of an aggressive approach to getting your dream job and why within the context of modern click-to-apply recruiting technologies, makings a memorable impact is more important than ever. Even in a recession Ben is a force to be reckoned with. During his time off from Oliver Wyman, Ben turned down a job driving a tractor in West Texas – found by his very endearing parents, and saw an opportunity for a rotation at Wyman’s parent company Marsh & McLennan Companies, Inc. Ben tells the story of how he ended up as there in talent management and some of his duties in his new role. For example, Ben created a succession risk index chart that had top-level executives sweating bullets. Management consulting is an incredibly diverse field; you never know what project, industry, or region you’ll find yourself immersed in. Ben relays some of the greatest challenges and hurdles he’s had to overcome and focuses on some of the key concepts, tools and frameworks he uses to deliver results. He also tells the story of how he got his job at Marsh LLC (insurance). While taking some time off, the entrepreneurial call found Ben Brooks in the form of a mislabeled nametag at a conference. Ben reached what he calls his fork in the road and decided to take entrepreneurship seriously. After getting some advice from some successful people in his life, Ben started building out a diverse coaching business using his problem solving skills from his management consulting background. With the ambitious idea of democratizing coaching, Ben founded Pilot, Inc. with his life savings. While at first they focused on individual sales, Ben’s team now strives to help employers and companies cultivate and retain the best talent they have. Democratized coaching? Sounds too good to be true! Jennifer asks Ben how exactly Pilot works and why it’s so effortless. Satisfaction in your career – and your life – is unique to you. Jennifer and Ben talk about some of central drives behind Pilot and the larger questions that Ben considers instrumental in finding your own definition of satisfaction. We know all about the journey of Ben Brooks but what does satisfaction look like for him? Jennifer asks Ben to shine the light on himself and talk about what drives him as an impact maker. Ben shares some stories about how Pilot has changed people’s lives for the better. In the workplace, LGBTQIA individuals face adversity in all sorts of different ways. Ben talks about his experience navigating his career path as a gay man and the beginning of his trailblazing diversity and HR efforts at Oliver Wyman that have won various industry awards. He also talks about his contributions towards repealing the military’s Don’t Ask, Don’t Tell policy and the potential for creating change by taking a risk and leveraging your identity while in key positions. Ben’s secret? Meditation. Ben gives Jennifer a peek into how he prioritizes self-awareness and being present so that when the wrong nametag comes along, he’s ready to step into the role that’s truly right for him. Find Ben Brooks: Pilot, Inc.  Ben Brooks LinkedIn   Ben Brooks Twitter Great Read: What Color Is Your Parachute? 2017: A Practical Manual for Job-Hunters and Career-Changers  Give us a hand getting the word out! Do you want to spend your personal and professional time making a lasting impact on others? Do you want to be the kind of leader people love? Subscribe today and we will bring you new ways to change the world every single week. Want to raise your game at work? If you want to raise your game at work, you’ve got to raise your impact. Find out Jennifer’s 10 best strategies to make more of an impact at work.

Mark Sanborn, CSP, CPAE, is president of Sanborn & Associates, Inc., an idea studio dedicated to developing leaders in business and in life. Mark is an international bestselling author and noted expert on leadership, team building, customer service and change. Mark Sanborn graduated cum laude from The Ohio State University. In addition to his work as a business educator and author, Mark continues to be an active leadership practitioner, including having served as the president of the National Speakers Association. Mark holds the Certified Speaking Professional designation from the National Speakers Association (NSA) and is a member of the Speaker Hall of Fame. He was honored with the Cavett Award, the highest honor the NSA bestows on its members, in recognition of his outstanding contributions to the speaking profession. Mark is also a member of the exclusive Speakers Roundtable, made up of 20 of the top speakers in America. He has created and appeared in 20 videos and numerous audio training programs. His video series Team Building: How to Motivate and Manage People made it to the #2 spot for bestselling educational video series in the U.S. Mark’s list of over 2400 clients includes Costco, Enterprise Rent-a-Car, FedEx, Harley-Davidson, Hewlett Packard, Cisco, KPMG, Morton’s of Chicago, New York Life, RE/MAX, ServiceMaster, ESPN, GM, IBM, and John Deere.

Get out of your mindset and make a decision. Vicki Pollack shows us that the only way to fail is to quit. Also, going through challenging moments will make you feel like a failure, however you have to overcome it and understand that you are simply going through a learning process. Who is Vicki Pollack? Vicki Pollack graduated from Syracuse University with a degree in communications and thought she was doing awesome in her career at Enterprise Rent a Car. She attributes a lot of her communication skills and work ethic to that first job. Vicki found network marketing 3 ½ years ago and discovered a huge passion even though she was new. She’s currently a leader and a 6 figure income earner. Vicki lives in Long Island, New York and has been married to her husband Keith for 6 years and they have a 3 year old son. Favorite Quote “You can make money and you can make excuses, but you can’t make both” Must Read Book You Are a Badass by Jen Sincero You Are a Badass at Making Money by Jen Sincero Recommended Online App MyFitnessPal Recommended Prospecting Tool Facebook Contact Info Instagram Facebook What Did You Learn? Thanks for joining me on the show. So what did you learn? If you enjoyed this episode please share it on social media and send it to someone that needs extra motivation in their MLM business. Do you have any thoughts or comments? Please take 60 seconds to leave an HONEST review for the MLM Nation Podcast on iTunes. Ratings and reviews are extremely important for me to make this show better. Finally, don’t forget to subscribe to the show on iTunes so that you get updates and new episodes downloaded to your phone automatically. Subscribe to our show  iTunes | Stitcher | Spotify | TuneIn | RSS

Get out of your mindset and make a decision. Vicki Pollack shows us that the only way to fail is to quit. Also, going through challenging moments will make you feel like a failure, however you have to overcome it and understand that you are simply going through a learning process. Who is Vicki Pollack? Vicki Pollack graduated from Syracuse University with a degree in communications and thought she was doing awesome in her career at Enterprise Rent a Car. She attributes a lot of her communication skills and work ethic to that first job. Vicki found network marketing 3 ½ years ago and discovered a huge passion even though she was new. She’s currently a leader and a 6 figure income earner. Vicki lives in Long Island, New York and has been married to her husband Keith for 6 years and they have a 3 year old son. Favorite Quote “You can make money and you can make excuses, but you can’t make both” Must Read Book You Are a Badass by Jen Sincero You Are a Badass at Making Money by Jen Sincero Recommended Online App MyFitnessPal Recommended Prospecting Tool Facebook Contact Info Instagram Facebook What Did You Learn? Thanks for joining me on the show. So what did you learn? If you enjoyed this episode please share it on social media and send it to someone that needs extra motivation in their MLM business. Do you have any thoughts or comments? Please take 60 seconds to leave an HONEST review for the MLM Nation Podcast on iTunes. Ratings and reviews are extremely important for me to make this show better. Finally, don’t forget to subscribe to the show on iTunes so that you get updates and new episodes downloaded to your phone automatically. Subscribe to our show  iTunes | Stitcher | Spotify | TuneIn | RSS

Maybe you're at the top of your wholesaling game and lined up for another Career Year. Or perhaps you're stuck, unable to break through the same sales position you have been in for years. In either case Mark Sanborn believes we all have work to do to realize our full potential. Mark Sanborn, CSP, CPAE, is president of Sanborn & Associates, Inc., an idea studio dedicated to developing leaders in business and in life. Mark is an international bestselling author and noted expert on leadership, team building, customer service and change. Mark's list of over 2400 clients includes Costco, Enterprise Rent-a-Car, FedEx, Harley-Davidson, Hewlett Packard, Cisco, KPMG, Morton's of Chicago, New York Life, RE/MAX, ServiceMaster, ESPN, GM, IBM, Avnet, Sandvik and John Deere. His newest book, The Potential Principle, is available now at Amazon. Long time listeners of Wholesaler Masterminds Radio have learned from Mark in the past: The Wholesaler's Fred Factor. To inquire about booking Mark Sanborn for your next event through Wholesaler Masterminds Speakers Bureau contact us at info@wholesalermasterminds.com    

Mark Sanborn, CSP, CPAE, is president of Sanborn & Associates, Inc., an idea studio dedicated to developing leaders in business and in life. Mark is an international bestselling author and noted expert on leadership, team building, customer service and change. He has created and appeared in 20 videos and numerous audio training programs. His video series Team Building: How to Motivate and Manage People made it to the #2 spot for bestselling educational video series in the U.S. Mark's list of over 2600 clients includes Costco, Enterprise Rent-a-Car, FedEx, Harley-Davidson, Hewlett Packard, Cisco, KPMG, Morton's of Chicago, New York Life, RE/MAX, ServiceMaster, ESPN, GM, IBM, Avnet, Sandvik and John Deere. Show Highlights:  The only thing holding you back from getting better is the lack of desire to do so. - Mark SanbornStrength overused becomes a liability. - Mark SanbornUse all four areas of the potential matrix to create synergy in improvement. - Mark SanbornThe path to improvement is the potential matrix. - Mark SanbornThe first step to getting better is to disrupt yourself before someone else does. - Mark SanbornMost people change only when they have to; Leaders change before they need to. - Mark SanbornWho or what in my life needs to be disrupted? - Mark Sanborn The Action Catalyst is a weekly podcast hosted by Dan Moore, President of Southwestern Advantage, the oldest direct-sales company in America, and Partner with Southwestern Consulting. With more than 45 years in sales leadership and marketing management, Dan has a wealth of knowledge to share on how to make better use of time to achieve life, sales, and other business goals. Each week, he interviews some of the nation's top thought leaders and experts, sharing meaningful tips and advice. Subscribe on iTunes and please leave a rating and review!

Shep Hyken Show Notes  Shep Hyken is a Customer Service and Experience expert and Cheap Amazement Officer of Shepard Presentations. He is the New York Times best selling author and has been inducted in the National Speakers Association Hall of Fame for Lifetime Achievement in the speaking profession. Shep works with companies and organizations who wants to build loyal relationships with their customers and employees. His articles has been read in hundreds of publications and he is the author of 5 books, he is also the creator of The Customer Focus, a customer service training programme which helps clients develop a customer service culture and loyalty mind set. Question Tell us a little bit about yourself and your journey What is your view of customer service and customer experience, what do you think is the number 1 reason why it’s not consistent across all industries both private and public sector? If you could describe the most amazing customer experience that you’ve ever had, what would that be and why? How do you stay motivated every day? What is the one online resource, website, tool or app that you absolutely cannot live without in your business? What are some of the books that have had the biggest impact on you? What is one thing in your life right now that you are really excited about – something that you are working on to develop yourself or people? Where can our listeners find your information online? What is one quote or saying that you live by or that inspires you in times of adversity?   Highlights   Shepard Hyken stated that his first education on customer service and experience was when he was 12 years old. He was doing magic shows for parties and he came home and his mom said, “Make sure you write a “Thank You” note.” He thought that was a great idea but little did he know that that was customer service. His dad said, “Follow up a week later and thank them again with a phone call and also ask what they liked about the magic show and find out what was their favorite tricks and how they felt about the show.” And that was also a sales tactic because soon as they said, “Hey you were great” and he would ask why and say, “I notice that little Johnny had a sister, does she need a magic show too?” That was all helpful but what he was learning was: 1 – Show appreciation to customers, 2 – Ask for feedback. His dad actually told him that,“When they tell what tricks they like, if they aren’t mentioning certain tricks as you go and do more and more shows, see if the parents aren’t mentioning the same tricks or are mentioning the same tricks and then you’ll know what tricks you might want to pull out and replace to try and make better because nobody is talking about them.” And he goes, that’s great feedback and isn’t that what we do in business today and that’s why he jokingly say but it’s really no joke that his customer service experience started with common sense that was taught to him by his parents and that’s really where a lot of customer service falls in the world of common sense. There he was age 12 doing that and he worked in Gas Stations when he was a kid and he was in a self serving station when he was in college at a gas station where you pump your own gas but it was a cold day and an elderly woman came, jumped out of her car to pump gas and he said, “Mam, get back into the car, I’ll pump your gas, it’s too cold.” And he pumped her gas and the manager at the gas station as he was a low-level employee, got upset with him for pumping her gas and he said, “This is the right thing to do, the woman could slip, she could break a hip.” She had to be 80 may 90 years old and he thought it was the right thing to do, once again common sense. He believes in all of that and he eventually in that retail organization was a region manager for the convenient stores and gas stations that they had and eventually the station’s operations manager and when they sold their company, he didn’t have a job and he decided to get into the world of professional speaking and he had a little entertaining background and he had some business background, plus he had gone to college, got his degree and he felt he could write a speech and within a very short time, all the research that he was doing and his favorite topic was in that world of customer service, so that’s what he gravitated toward right away and that was over 30 years ago. He was hired back in the early 1980’s by companies like IBM and General Motors and Enterprise Rent a Car, these were his first clients and he’ll never forget because to him IBM was one of the greatest companies and is still a great company but back then they were the ones that really bring customer service on the map, “We want to be so good at what we do that price doesn’t matter.” And of course price always matters at some point but when it becomes less and less relevant, it’s because of the value that you offer and many times that value is because we have a reliable product, we have unbelievable response time, that’s customer experience.   Shepard Hyken stated that what amazes him, he read that customer service they spend about 1/10th of what they spend on marketing and at the end of the day, customer service is the best marketing you can have because if you do a great job, people go out and talk about you. Customer service used to be where the value was and then it slowly shifted to something they call customer experience and experience for a long time was just another word for service. Steve Jobs figured it out and he use him as an example of the Apple products he has, obviously you walk into an Apple store great service, you call their support line, you get great service but really what he figured out is the experience is more important than just the service, although service is a big part of it, when you get your new Iphone or Ipad or your Mac computer, the way it’s packaged alone is a great experience. So all these different touch points the customer has with you and it’s not just people to people touch point, it’s what you experience. He stated that he always quote Jan Carlzon, when he’s doing a speech, he talks about this concept called a “Moments of Truth” and he came up with it and primarily he focus on the people to people experience but he called the “Moments of Truth” in business whenever a customer came into contact with any aspect of the business, they form an impression. Jan Carlzon ran Scandinavian Airlines so his customers were passengers, so there were main impressions that were formed when a customer call to make a reservation, today we go online and do it but back in the early 1980’s when he was running Scandinavian Airlines, you pick up the phone and you made the call, you check your bags at the curb, you make check in at the ticket counter, all of these are major touch points but if you think about it, you sit down in the plane and is the seat comfortable? And he used to joke that if the tray table doesn’t work, the passenger might worry that the landing gear might not work. So it’s like, “They can’t keep the tray table from falling down.” But what is the user experience in addition to the customer service experience, so you combine thoseand that’s the total experience. All of his work for the first three quarters of his career was based on customer service, now a chunk of his work that they do, he is brought in to talk about what is the experience going to be? What can we do to enhance that? Which he emphasize that customer service is a big part of that.   Shep stated that he talks about a cab driver in many of his speeches and it seem to be like a normal cab but when he got in it was spotlessly clean, it had 2 newspapers to chose from waiting for him, he gave him a soda and this was back before bottled water. He had a dish of candy, he asked if he needed to use his phone, he was great and he send him a thank you note because he asked him for his business card because he said he collected them from people he drove. He sent him a thank you note after a ride; think about that, that’s amazing. Every time he goes to Dallas he calls him but he’s retired now. The interesting thing was that has he got to know Frank, he would tell him things like he used to wait at the airport like every other cab driver 2-3 hours in the long line and now he just goes and parks the car and walks and waits 10 minutes for his next customer and he’s managed to make back in the day more than USD $100,000.00 a year as a cab driver because he figured it out, he figured out the average cab drivers making 3 or 4 decent trips a day that are making them money and he’s making 15 or more because he’s not waiting in line, he’s waiting for his customers and he figured it out because it’s customer service and the lesson is there is a big difference between satisfied customers and loyal customers. There is statistics and facts that will prove that satisfied customers don’t always go back to places that satisfy them because the moment they have a chance to do business with somebody a little bit better, a little more convenient, they will do that and that’s the difference and the loyal customer’s a mind set, it’s an emotion, you feel connected, so he felt truly connected with Frank, when he sent him that thank you note, that was it. It was like in that movie with Tom Cruise where he plays a sports agent, Jerry McGuire, “You had me at with the thank you note, you owned me at that point.” Shep stated that he has a lot of stories like that but he really loved that one because of the ordinariness of the job of being a cab driver and taking it to a whole level of being extraordinary and anybody can do that if a cab driver can figure it out, we can do it virtually in any business.   Shep shared how he stay motivated, he stated that he is an optimistic guy and sometimes you’re just born with the luck of thinking that way, some of it has to do with the way you are brought up by your parents. He stated that he has this optimistic outlook, at a very young age he surrounded himself with the right people and even as a teenager, he had great mentors and these people drove him to be more successful because maybe they made him feel good, maybe telling him he’s doing a good job like a coach telling you, “Go out there, you can do it, you did it, that’s great” pat you on the back but he over came fears, he did the magic shows and you would think a kid at age 12 doesn’t have fear, he was scared to death of those little kids staring at him. Even in his mid 20s, he started his speaking business and if the audience was under 100 people, he felt comfortable but as soon as it got bigger than that, he was scared, when he got in front of an audience of 1000 or 10,000 so he’s still nervous but he gets over it because mostly anxiousness than, “I’m scared to get out there.” How do you get motivated? You have to over come things and feel really good about what you do so that drives you. He reads a tremendous amount of good things, one of the things he doesn’t do anymore, he doesn’t watch local news and even the national news, national news keeps you inform of many things but local news, they are showing car accidents, crime scenes and other than the weather and sports, he doesn’t need that negativity in his life, he needs to know the big picture things. He also works out quite a bit and he has fun. He shares that he has a really good balance, he works very hard but he has a really good time, he takes advantage of things when they are in front of him, he has a great wife, great kids. If he’s going to a sporting event, he soaks it all in and he just loves having fun. He works a tremendous amount of hours but when it’s time to have fun, he knows how to do it.   Shep stated that one of the apps that cannot live without in his business is Outlook, he also mention that he loves a good travel app because he travels so much and he’s using TripIt but it feeds into Flight Update Pro and so that way he can track flights coming into his gate, if they are going to be late many times he knows before the gate agent, so because he travels a lot and that’s great. He stated that for email, he just signed up for Sanebox so if you want to check out Sanebox you can put his email address or his name and you can get a free month. What Sanebox is doing is everything that’s coming into his inbox, it recognize when he’s getting a newsletter and puts it in the newsletter box that he can get to it later on. It is actually learning his routine, it is putting his best emails in his inbox and putting everything else in another box and it’s unbelievable accurate, they say it will essentially save you up to 12 hours a month. There is a feature on it called the Saneblack hole, if somebody subscribe you or you start getting on somebody’s promotional email list of a company and you don’t know how you got on the list, you just put it in the black hole and you’ll never see it again. They give you a trail period to play around so that’s a cool app for a reasonable price. He just got a Slingbox at home so now he can watch TV on his phone and where that counts is when he’s traveling on the other side of the world and his favorite sports teams are playing in the USA and he wants to watch them, so that’s a cool app. Another app is BombBomb, if he wants to take a short video that say, “Hey thank you for having me on your show” and then send it to you, he can do it with the phone but what happens is that attaches the video to the email and if the video is too big, it may get block by your email system, so what BombBomb does is allows you to create a cool template that’s custom to you and then you shoot your video and then you send the email and the person just pushes the button and actually plays if they are connected to the internet, it’s a very cool thing and that’s the most basic use. You could have a list of people and you want to send everybody a video message.   Shep shared that he mentioned Jan Carlzon book, Moments of Truth was written mid 1980’s and the first time he ran across Jan Carlzon was in an article but he eventually went on to write the book about Moments of Truth and it’s a thin little book that would take an hour to read. Shep stated that to him one of the greatest customer service books of all time. However, his favorite book is called The Experience Economy by James Gilmore and Joe Pine, what a great concept and they used Starbucks and that book has been out for maybe 10 or 20 years and for a company like Starbucks to maintain its relevancy in the experience base is really cool. He stated that Thomas Peters co-author a book back in the 1980’s called In Search of Excellence and he believes he had 50 companies that he considered most excellent companies in the world and if you look at it 25 years later he doesn’t know if half of them made that list anymore. For Starbucks to stay relevant and he predicts that Starbucks will stay relevant, their module is all about the customer not just about coffee and that’s why Amazon has been so successful and when Jeff Bezos says, “We are trying to stay a step up ahead of our competition, we’re trying to stay ahead of the customer” meaning what are we giving the customer more than what they thought they were going to get, get them something they didn’t know and that’s what Steve Jobs did too with Apple, give them something they didn’t know they needed and create this need or discover the need the customer didn’t realize they needed then deliver on it. To put another book, in the latter part of the 1980’s a guy name Harvey Mackay wrote a book called Swim With the Sharks Without Being Eaten Alive: Outsell, Outmanage, Outmotivate, and Outnegotiate Your Competition, we have anyone out there with entrepreneurial type businesses or anybody that’s in a business to build a relationship with your customer, this book is unbelievable, it’s filled with so much great information, common sense information from a guy that was really doing it at the time.   Shep shared that there are 2 or 3 things, number 1 is they have an amazing online group of courses based on the work he has put into his books and what they do with their training programmes and speaking programmes in person, so he’s very excited about how over the years it has been revolving into a major part of their business. He is just finishing up a book called Be Amazing or Go Home, so that’s kind of fun, you got a choice in life, if you want to come to work, be amazing otherwise why show up for work. The other book that’s coming out next year is a book all about creating convenience, they talked a little bit about that’s a part of the experience, how convenient and easy can you make it for a customer because today you walk into a business, you expect a certain level of customer service and that’s table stake and for the last 30 years he has been talking about the table stakes and now he thinks it’s becoming common when companies get it and understand it, whether they execute on it is another thing, so what’s the next level of delivering amazing service and that is be more convenient than your competition.   Shep shared that listeners can find him at - Shep Hyken Twitter www.hyken.com   Shep shared some of the quotes that inspire him in times of adversity. He loves Jiminy Cricket who said, “Let your conscience by your guide.” In business when he’s up against somebody who is upset about pricing or maybe he’s upset that something is a little more expensive than he thought it was going to be and he always remember Aldo Gucci said, “Quality is remembered long after price is forgotten.” so when he thinks about business in general, it’s not just the quality product, it’s the quality service and experience and even though he didn’t write it, he thinks it’s a mantra we should all subscribe to, we deliver the best part of the quality, an experience, everything does what it’s supposed to do, great people, people aren’t going to be so concern about the price.  Links Moments of Truth by Jan Carlzon The Experience Economy by Joseph Pine II and James Gilmore In Search of Excellence: Lessons from America’s Best Running Companies by Thomas Peters Swim with the Sharks Without Being Eaten Alive: Outsell, Outmanage, Outmotivate, and Outnegotiate Your Competition by Harvey Mackay

Gret Glyer is the founder of DonorSee, an organization that allows you to raise money for charitable causes that are meaningful to you from anywhere in the world. Although we chat about DonorSee later in the episode, the focus is on how travel inspired Gret to change his life + create his business. After graduating college, Gret got a soul sucking job at Enterprise Rent-a-Car and found himself seeking something more. He found a job as a math teacher in Malawi, and after spending a year teaching, he knew that we wanted to do something even more. Gret transitioned into poverty alleviation and his first project was crowdfunding $800 to build a house for a local woman in Malawi. He created a company called HOWMs, which crowdfunded money to build multiple people homes in Malawi. From there, Gret continued to work in social entrepreneurship crowdfunding mosquito nets, a girls school, and many other projects. Then, DonorSee was born. On this episode, Gret shares what inspired him to travel to Malawi, what life in Malawi was like + how his experiences in Malawi changed the course of his life and ultimately how it inspired him to create DonorSee. Enjoy! If you enjoy the podcast, join the community on Facebook, Instagram + sign up for the monthly newsletter. This episode of the podcast is brought to you by YOU - this listener of the show! We just changed up our rewards on Patreon, and becoming a supporter of the show has never been better. Did someone say postcard from an exotic location? If you want to support the ongoing production of the show, please visit www.theworldwanderers.com/patreon/ Music Credits: www.bensound.com

When you rent a car, do you think about the brand that provides it to you? Or do you just go for which ever desk has a decent car within your price range? Imagine if you're considering working for a rental car company, what makes them different? I've spoken to Ashley Hever of Enterprise Holdings to get some Fahrvergnügen on the topic. Questions for Ashley: Tell us about Enterprise Rent-a-Car and what you do there? What are your hiring objectives and challenges? What's a step-by-step approach to successful talent marketing? Any mistakes can we learn from? What digital channels are most important to Enterprise recruiting? What campaigns or initiatives are you most proud of? What technology does your organisation use? What’s the ROI and how do you measure it? Give us 3 brands that inspire you and be sure to tell us why? What apps can you NOT live without? What’s the next big thing in this space? Alright, we're sold - where can we connect with you and apply for a job? Do NOT miss Ashley's best/worst interview moments at the end of the show. Subscribe on iTunes: http://bit.ly/linkhumanspodcast All podcast articles: http://linkhumans.com/podcast

Wondering how small amounts of money and small changes can make a big difference in missions? Discover what Gret Glyer, the Bad Missionary went from Enterprise Rent-a-Car to Malawi and what he is doing with DonorSee. - http://engagingmissions.com/153

Wondering how small amounts of money and small changes can make a big difference in missions? Discover what Gret Glyer, the Bad Missionary went from Enterprise Rent-a-Car to Malawi and what he is doing with DonorSee.

In this episode we meet So Cal native Eric Reeser.  Eric tells us about his childhood and going to a boarding school. Sam, Gabe and Eric also go in-depth talking about imrpov. Eric also shares about his time working at Enterprise Rent-a-Car and being a new father. We ask Eric the Lower the Bar questions and the guys end with some improv fun about two friends who never left Pasadena and another friend who is trying to convince them to just go one town over. If you have any stories you like to share, please do so on Facebook or email us at  lowerthebarpodcast@gmail.com and your story could make it on a future podcast. Like us on Facebook and follow us on twitter @lowerthesam and @lowerthegabe

Mark Sanborn is president of Sanborn & Associates, Inc., an idea studio dedicated to developing leaders in business and in life.  Mark is a member of the speaker hall of  fame, as well as, member of the exclusive Speakers Roundtable, made up of 20 of the top speakers in America. He’s is the author of eight books, including the bestseller The Fred Factor: How Passion In Your Work and Life Can Turn the Ordinary Into the Extraordinary. Mark’s list of over 2400 clients includes Costco, Enterprise Rent-a-Car, FedEx, Harley-Davidson, Hewlett Packard, Cisco, KPMG, , New York Life just to name a few.

Mark Sanborn, CSP, CPAE, is president of Sanborn & Associates, Inc., an idea studio dedicated to developing leaders in business and in life. Mark is an international bestselling author and noted expert on leadership, team building, customer service and change. Mark holds the Certified Speaking Professional designation from the National Speakers Association (NSA) and is a member of the Speaker Hall of Fame. He was recently honored with the Cavett Award, the highest honor the NSA bestows on its members, in recognition of his outstanding contributions to the speaking profession. Mark is also a member of the exclusive Speakers Roundtable, made up of 20 of the top speakers in America. Mark is the author of eight books, including the bestseller The Fred Factor: How Passion In Your Work and Life Can Turn the Ordinary Into the Extraordinary which has sold more than 1.6 million copies internationally. His other books include You Don't Need a Title to be a Leader: How Anyone, Anywhere Can Make a Positive Difference, Teambuilt: Making Teamwork Work, The Encore Effect: How to Achieve Remarkable Performance in Anything You Do and his most recent book, Up, Down or Sideways: How to Succeed When Times are Good, Bad or In Between. His latest book is Fred 2.0: New Ideas on How to Keep Delivering Extraordinary Results which was released March 2013. Mark's list of over 2400 clients includes Costco, Enterprise Rent-a-Car, FedEx, Harley-Davidson, Hewlett Packard, Cisco, KPMG, Morton's of Chicago, New York Life, RE/MAX, ServiceMaster, ESPN, GM, IBM, Avnet, Sandvik and John Deere.   Mark's Favorite Quote:"Discipline is the ability to do what needs to be done even when you don't feel like doing it." "The world will never lack for wonders but wonder."-G.K. Chesterton Mark's Favorite Book:The Bible Links from Today's Show:http://trulineind.commarksanborn.comhttp://www.marksanborn.com/blog/failure-of-leadership/You Don't Need a Title to Be a Leader: How Anyone, Anywhere, Can Make a Positive Difference  

Mark Sanborn, CSP, CPAE, is president of Sanborn & Associates, Inc., an idea studio dedicated to developing leaders in business and in life. Mark is an international bestselling author and noted expert on leadership, team building, customer service and change. Mark holds the Certified Speaking Professional designation from the National Speakers Association (NSA) and is a member of the Speaker Hall of Fame. He was recently honored with the Cavett Award, the highest honor the NSA bestows on its members, in recognition of his outstanding contributions to the speaking profession. Mark is also a member of the exclusive Speakers Roundtable, made up of 20 of the top speakers in America. Mark is the author of eight books, including the bestseller The Fred Factor: How Passion In Your Work and Life Can Turn the Ordinary Into the Extraordinary which has sold more than 1.6 million copies internationally. His other books include You Don't Need a Title to be a Leader: How Anyone, Anywhere Can Make a Positive Difference, Teambuilt: Making Teamwork Work, The Encore Effect: How to Achieve Remarkable Performance in Anything You Do and his most recent book, Up, Down or Sideways: How to Succeed When Times are Good, Bad or In Between. His latest book is Fred 2.0: New Ideas on How to Keep Delivering Extraordinary Results which was released March 2013. Mark's list of over 2400 clients includes Costco, Enterprise Rent-a-Car, FedEx, Harley-Davidson, Hewlett Packard, Cisco, KPMG, Morton's of Chicago, New York Life, RE/MAX, ServiceMaster, ESPN, GM, IBM, Avnet, Sandvik and John Deere.   Mark's Favorite Quote:"Discipline is the ability to do what needs to be done even when you don't feel like doing it." "The world will never lack for wonders but wonder."-G.K. Chesterton Mark's Favorite Book:The Bible Links from Today's Show:http://trulineind.commarksanborn.comhttp://www.marksanborn.com/blog/failure-of-leadership/You Don't Need a Title to Be a Leader: How Anyone, Anywhere, Can Make a Positive Difference  

Mark Sanborn, CSP, CPAE, is president of Sanborn & Associates, Inc., an idea studio dedicated to developing leaders in business and in life. Mark is an international bestselling author and noted expert on leadership, team building, customer service and change. Mark holds the Certified Speaking Professional designation from the National Speakers Association (NSA) and is a member of the Speaker Hall of Fame. He was recently honored with the Cavett Award, the highest honor the NSA bestows on its members, in recognition of his outstanding contributions to the speaking profession. Mark is also a member of the exclusive Speakers Roundtable, made up of 20 of the top speakers in America. Mark is the author of eight books, including the bestseller The Fred Factor: How Passion In Your Work and Life Can Turn the Ordinary Into the Extraordinary which has sold more than 1.6 million copies internationally. His other books include You Don’t Need a Title to be a Leader: How Anyone, Anywhere Can Make a Positive Difference, Teambuilt: Making Teamwork Work, The Encore Effect: How to Achieve Remarkable Performance in Anything You Do and his most recent book, Up, Down or Sideways: How to Succeed When Times are Good, Bad or In Between. His latest book is Fred 2.0: New Ideas on How to Keep Delivering Extraordinary Results which was released March 2013. Mark’s list of over 2400 clients includes Costco, Enterprise Rent-a-Car, FedEx, Harley-Davidson, Hewlett Packard, Cisco, KPMG, Morton’s of Chicago, New York Life, RE/MAX, ServiceMaster, ESPN, GM, IBM, Avnet, Sandvik and John Deere.   Mark's Favorite Quote:"Discipline is the ability to do what needs to be done even when you don't feel like doing it." "The world will never lack for wonders but wonder."-G.K. Chesterton Mark's Favorite Book:The Bible Links from Today's Show:http://trulineind.commarksanborn.comhttp://www.marksanborn.com/blog/failure-of-leadership/You Don't Need a Title to Be a Leader: How Anyone, Anywhere, Can Make a Positive Difference  

What it Takes to Be Extraordinary in All You Do We often accomplish more by doing less. Activity is the anesthesia of the modern person. When we stay insanely busy we think we are accomplishing something but we are just staying insanely busy. Ask yourself, what’s important and am I accomplishing it! "We all have same number of hours and minutes in a day. It’s what we do with those that determine if we have an ordinary or extraordinary life." - Mark Sanborn Mark Sanborn was recently named to the Top Leadership Experts to Follow in 2015.  His best selling book The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary into the Extraordinary reveals a clear path to an extraordinary life How do you define extraordinary? It is something that stands out. Ordinary is unremarkable. We don’t remember the ordinary. Sameness is a bad business and life strategy. Savor what you are able to create and do. Mark explains that we are in one of three places in our lives Stuck Struggling Successful – We run the risk of becoming stuck, just stuck at a higher level. When stuck you need a push and a plan. You need to do the work yourselves but we can encourage others and find encouragement for ourselves. Your plan should define what success looks like but we often lack clarity on the outcome we want.  We assume that people without clarity haven’t taken time to define what they want. It could be the case that you just don’t know what you want. You might need to do more things, try more things and it would give you perspective. Don’t get into a state where you don’t move forward until you have perfect clarity. Sometimes people are afraid to aspire to more. Successful people are not afraid to aspire higher. It’s about aiming a little higher so you get more than you would have gotten. Live life fully!  Try a lot of things and be intentional about what success looks like. Resources Leadership resources from Mark Sanborn Leadership Blog Leadership Lessons Newsletter Have Mark speak to you company to deliver an impactful message that will create results Books - I have read all of these and recommend them for anyone in a leadership role! You Don't Need a Title to Be a Leader: How Anyone, Anywhere, Can Make a Positive Difference The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary into the Extraordinary Fred 2.0: New Ideas on How to Keep Delivering Extraordinary Results The Encore Effect: How to Achieve Remarkable Performance in Anything You Do Bio Leadership Speaker Mark Sanborn Developing Leaders in Business and in Life Mark Sanborn, CSP, CPAE, is president of Sanborn & Associates, Inc., an idea studio dedicated to developing leaders in business and in life. Mark is an international bestselling author and noted expert on leadership, team building, customer service and change. Mark Sanborn graduated cum laude from The Ohio State University. In addition to his work as a business educator and author, Mark continues to be an active leadership practitioner. Most recently he served as the president of the National Speakers Association. Mark holds the Certified Speaking Professional designation from the National Speakers Association (NSA) and is a member of the Speaker Hall of Fame. He was recently honored with the Cavett Award, the highest honor the NSA bestows on its members, in recognition of his outstanding contributions to the speaking profession. Mark is also a member of the exclusive Speakers Roundtable, made up of 20 of the top speakers in America. Mark is the author of eight books, including the bestseller The Fred Factor: How Passion In Your Work and Life Can Turn the Ordinary Into the Extraordinary which has sold more than 1.6 million copies internationally. His other books include You Don’t Need a Title to be a Leader: How Anyone, Anywhere Can Make a Positive Difference, Teambuilt: Making Teamwork Work, The Encore Effect: How to Achieve Remarkable Performance in Anything You Do and his most recent book, Up, Down or Sideways: How to Succeed When Times are Good, Bad or In Between. His latest book is Fred 2.0: New Ideas on How to Keep Delivering Extraordinary Results which was released March 2013. He has created and appeared in 20 videos and numerous audio training programs. His video series Team Building: How to Motivate and Manage People made it to the #2 spot for bestselling educational video series in the U.S. Mark’s list of over 2400 clients includes Costco, Enterprise Rent-a-Car, FedEx, Harley-Davidson, Hewlett Packard, Cisco, KPMG, Morton’s of Chicago, New York Life, RE/MAX, ServiceMaster, ESPN, GM, IBM, Avnet, Sandvik and John Deere. “We each know how good we have become,” Mark says, “but none of us knows how good we can be. One of the most exciting opportunities we get each day is to pursue our potential.” Mark Sanborn challenges his audiences with this message and provides insights for extraordinary living.  

Author and St. Louis native Bill Donius tells us about a method that can help you get those occasional "Aha moments" to happen much more frequently…a method that's as easy as switching your pen from one hand to the other. He says it's all about learning how to use your whole brain, including your right brain – the side of your brain that's often ignored as left brain logic takes over answering most of our daily questions. Donius says using your whole brain can change your perspectives, actions, habits and moods in revolutionary ways. It was successful for hundreds of volunteers who tried it out before he wrote his book, Thought Revolution: How to Unlock Your Inner Genius; volunteers that included executives from Express Scripts, Enterprise Rent-a-Car and Clear Channel Broadcasting. Business leaders are now taking his findings into the workplace to try to unlock innovative ideas from the right hemisphere of employees' minds.

John Bachmann interviews Fred Reichheld, Harvard professor and author of the bestseller, "The Ultimate Question," and Andrew C. Taylor, chairman and C.E.O. of Enterprise Rent-a-Car.