Engagement Express is a podcast series for HR, engagement and communication professionals. Hosted by Kate Isichei, this podcast provides inspiration and tips on how to build and increase engagement in your organisations. Kate is a global employee engagement and communications professional with over 20 years experience of working in multi national organisations. She has worked in senior roles for AON, Medtronic, Sage, Infosys and other blue chip companies. Her passion for engagement has led her to create a consultancy that offers bespoke solutions to increase trust, build relationships, encourage collaboration and ultimately increase engagement. Her desire to support these ambitions are what drove her to set up this series of podcasts.
Connect with Kate Isicheihttps://www.linkedin.com/in/kateisichei/https://www.wheretolookcomms.co.uk
Connect with Kate Isicheihttps://www.linkedin.com/in/kateisichei/https://www.wheretolookcomms.co.uk
How to manage stakeholdersConnect with Kate Isicheihttps://www.linkedin.com/in/kateisichei/https://www.wheretolookcomms.co.uk
Engagement, EX & IC - What's the difference? Interview with Jenni FieldConnect with Kate Isicheihttps://www.linkedin.com/in/kateisichei/https://www.wheretolookcomms.co.uk
Connect with Kate Isicheihttps://www.linkedin.com/in/kateisichei/https://www.wheretolookcomms.co.ukHave you experienced a challenging approval process for internal communications content? In this episode of Engagement Express podcast I explore the approval process for internal comms. Sometimes quick and easy. Sometimes slow and laborious, there are usually (not always) too many cooks trying their utmost to positively influence the flavour of the broth. This process always begins with good intentions but can quickly deteriorate into a meaningless round robin of tweak after tweak. In the end, the original message becomes so corrupted that what's left is a mere shadow of the intended message. A hull or husk which is devoid of substance because the approval process killed it!How can you avoid this terrible fate? I suggest the following 5 things: Set expectations for approvers so they know what's off limits.Make it clear that word smithing is not the objective.Create an easy-to-read template that presents the proposed content in a professional format.Ensure the message framework is agreed in advance.Specify a mandated deadline for submitting changes.
Does DEI = Engagement?Connect with Kate Isicheihttps://www.linkedin.com/in/kateisichei/https://www.wheretolookcomms.co.uk
Kathryn Read, International Expansion Expert talks about her experience working with 3rd parties.https://kathrynread.com/about/Connect with Kate Isicheihttps://www.linkedin.com/in/kateisichei/https://www.wheretolookcomms.co.uk
We explore the challenges of hierarchies in creating more engagement.Connect with Kate Isicheihttps://www.linkedin.com/in/kateisichei/https://www.wheretolookcomms.co.uk
Trung Tran is the CTO and Co-founder of Amplio.ai. The Amplio app helps companies retain employees by helping them avoid burnout.https://www.amplio.ai/Connect with Kate Isicheihttps://www.linkedin.com/in/kateisichei/https://www.wheretolookcomms.co.uk
In this episode we talk about the importance of language and the written format.Connect with Kate Isicheihttps://www.linkedin.com/in/kateisichei/https://www.wheretolookcomms.co.uk
In this episode we talk about dancing with uncertainty with Rosemary Rain and Michael Lee. Rosemary Rein is the SVP, Product & Sales of Innovation Minds. Michael Lee is SVP, Strategy and Marketing of Innovation Minds. Rosemary Rein is an author, consultant, and international speaker on leadership, employee engagement, and innovation. She has received the Beyonder Award for her contributionsto creativity and was Vice-Chair of the Creative Problem Solving Institute. She was Head of Learning and Development for Wikipedia before moving to Ecuador, where she currently resides. Michael Lee is a writer, filmmaker, and author as well as a Master Creativity and Innovation Coach, Thought Lleader Coach, and Executive Coach. He is the producer and host of Innovation Minds' AT THE EDGE podcast, through which he has become an expert in employee experience and hybrid work.Innovation Minds is your Virtual home for hybrid work. Based in Silicon Valley, Innovation Minds provides a unique EMPLOYEE EXPERIENCE SOLUTION FOR HYBRID WORK that will revolutionize your relationship to the workplace.www.innovationminds.comConnect with Kate Isicheihttps://www.linkedin.com/in/kateisichei/https://www.wheretolookcomms.co.uk
Why values should be more than just being kept in the metaphorical drawer. In this episode, we look at how values can be integrated as part of an organisations communication and culture. Connect with Kate Isicheihttps://www.linkedin.com/in/kateisichei/https://www.wheretolookcomms.co.uk
In this episode we speak with Kelly Beaver, CEO of Ipsos UK & Ireland.Kelly Beaver is the CEO of Ipsos UK & Irelandhttps://uk.linkedin.com/in/kellybeaverConnect with Kate Isicheihttps://www.linkedin.com/in/kateisichei/https://www.wheretolookcomms.co.uk
In this episode, we talk about how we can reach the parts of the business that others can't. We talk about to how to communicate with each group of colleagues that might be difficult to reach.Connect with Kate Isicheihttps://www.linkedin.com/in/kateisichei/https://www.wheretolookcomms.co.uk
Amrit Sandhar shares his experience in connects with people, and provide mentors and coaches business leaders.Amrit is the CEO and Founder of The Engagement Coach https://www.linkedin.com/in/amrit-sandhar-21913816/https://www.theengagementcoach.co.uk/aboutSponsored by Blink - Use link: https://bit.ly/3DR1J2jCreate trust and dialogue between frontline workers and executive teams in real-time, with one simple mobile app.Connect with Kate Isicheihttps://www.linkedin.com/in/kateisichei/https://www.wheretolookcomms.co.uk
Understanding human behaviour from the view of neuro. How do internal communication professionals cater from neuro diverse employees?Sponsored by Blink - Use link: https://bit.ly/3DR1J2jCreate trust and dialogue between frontline workers and executive teams in real-time, with one simple mobile app.Connect with Kate Isicheihttps://www.linkedin.com/in/kateisichei/https://www.wheretolookcomms.co.uk
Stella Leaburn talks about how she connects with people, and provide mentors and coaches business leaders.Stella is a Brand and Image Consultant and Property and Relocation Consultant of Perfectly Timed Ltd.https://www.linkedin.com/in/stella-leaburn/https://www.stellaleaburn.com/Connect with Kate Isicheihttps://www.linkedin.com/in/kateisichei/https://www.wheretolookcomms.co.uk
How to use data to inform the employee experience. Using data can be the very best way to know about your people and make decisions.Sponsored by Blink - Use link: https://bit.ly/3DR1J2j Create trust and dialogue between frontline workers and executive teams in real-time, with one simple mobile app.Connect with Kate Isicheihttps://www.linkedin.com/in/kateisichei/https://www.wheretolookcomms.co.uk
In this episode, we have Marie Sunde, cofounder of Equality Check. Equality Check is a platform where employees can leave anonymous reviews about equal opportunity, workplace culture, work/life balance, the management's commitment to diversity and more.Connect with Kate Isicheihttps://www.linkedin.com/in/kateisichei/https://www.wheretolookcomms.co.uk
In the golden age of social media, the intranet has fallen slightly out of favour. Listen in to understand how the intranet still has its place but need an all sale review to stay relevant.Connect with Kate Isicheihttps://www.linkedin.com/in/kateisichei/https://www.wheretolookcomms.co.uk
In this episode Rebecca Sangster-Kelly talks about how to create a culture of psychological safety in the work place.Rebecca is a Comms & Stakeholder Management Coach and Internal Comms specialist at Studium Consulting. She empowers clients to communicate effectively and influence their audiences.https://uk.linkedin.com/in/rebeccasangsterkellyhttps://studiumconsulting.co.uk/Connect with Kate Isicheihttps://www.linkedin.com/in/kateisichei/www.wheretolookcomms.co.uk
In this episode we explore cultural sensitivity and what it means to work in multicultural team.Connect with Kate Isicheihttps://www.linkedin.com/in/kateisichei/www.wheretolookcomms.co.uk
Niké Lapite is a senior communications professional with global experience in Change & HR communications, driving adoption of digital transformation, M&A and integration communications, brand storytelling and coaching senior leaders. Connect with Kate Isicheihttps://www.linkedin.com/in/kateisichei/www.wheretolookcomms.co.uk
As Founder and Chief Executive Officer of uStudio Inc., Jen Grogono leads company vision and strategy for a new generation of media technologies for the enterprise, transforming employee communications and learning experiences with podcasts, on-demand video, and live streaming. In 2006, Grogono co-founded one of the industry's first multi-channel media networks. On Networks (now part of Complex Media), where she pioneered new forms of digital programming, any-screen publishing and distribution, and audience measurement. A cum laude graduate of Boston College, Grogono holds a patent for technology related to digital media distribution and measurement and is a frequent speaker at events such as SXSW and NAB on the intersection of media and technology.Connect with Kate Isicheihttps://www.linkedin.com/in/kateisichei/www.wheretolookcomms.co.uk
In this episode, we explore what is employee experience and how internal communication can help improve employee experience.Connect with Kate Isicheihttps://www.linkedin.com/in/kateisichei/www.wheretolookcomms.co.uk
Carly spent many years delivering internal communications (IC) in the corporate world in various industries such as telecoms, utilities and aviation. Her experience of working in fast-moving and complex businesses has helped her to understand the challenges her clients face as she works with them to tackle their IC problems. She's passionate about making the complex simple, creating compelling content and campaigns that last, and making the connection for employees between what they do day-to-day and what their business is striving for. Simon works with HR teams and service providers to create brands and communication that boost engagement. He crafted his skills over 12 years in the reward and benefits industry, where he led a comms team to deliver projects for small UK start-ups and large international businesses. He won several awards for effective communications and is a judge at the UK Employee Experience Awards. Simon graduated in psychology many years ago, and still firmly believes that understanding employee's motivations, needs and behaviours is core to any successful employee-led project.Connect with Kate Isicheihttps://www.linkedin.com/in/kateisichei/www.wheretolookcomms.co.uk
Colleague generated content is content that generated from within the organisation which is bottom up and not top down and can be more authentic. Listen in to understand how you can improve your communication.Connect with Kate Isicheihttps://www.linkedin.com/in/kateisichei/www.wheretolookcomms.co.uk
Liz Kislik is a management consultant and executive coach, and a frequent contributor to Harvard Business Review and Forbes. Her TEDx “Why There’s So Much Conflict at Work and What You Can Do to Fix It” has been viewed more than a quarter-of-a-million times. She specializes in developing high performing leaders and workforces, and for 30 years has helped family-run businesses, national nonprofits, and Fortune 500 companies like American Express, Girl Scouts, Staples, Janssen Pharmaceuticals and Highlights for Children solve their thorniest problems. DOWNLOAD FREE ebook, “How to Resolve Interpersonal Conflicts in the Workplace” which can be found here: https://lizkislik.com/resolve-conflict/Liz Kislik's website: https://lizkislik.com/LinkedIn: https://www.linkedin.com/in/lizkislik/
How has internal comms changed in the one year since the pandemic started? In this episode we look at the Internal Comms Renaissance. We look at strategy vs the practical. How has this changed for the employee communications specialist? How do we create the ideal IC function?Connect with Kate Isicheihttps://www.linkedin.com/in/kateisichei/www.wheretolookcomms.co.uk
In this episode Kirsten Major talks about the problems with tech in internal comms.Connect with Kate Isicheihttps://www.linkedin.com/in/kateisichei/www.wheretolookcomms.co.uk
So, what is engagement? It means so many different thing to so many people. What is clear is that engagement provides a framework for supporting employees across functions, departments and geographies. What else is there?Connect with Kate Isicheihttps://www.linkedin.com/in/kateisichei/www.wheretolookcomms.co.uk
Trudy Lewis is a global communications consultant and executive coach. Trudy shares how IC practitioners can effectively partner with leaders.
In this episode, we explore BAU (Business As Usual) Comms.Connect with Kate Isicheihttps://www.linkedin.com/in/kateisichei/www.wheretolookcomms.co.uk
As a corporate communications consultant for the past 20 years, Jeff Corbin ispioneering the use of technology in the communications industry as the founder and former CEO of APPrise Mobile and theEMPLOYEEapp.Prior to APPrise Mobile, Jeff served as the CEO of KCSA Strategic Communications in New York City.Jeff is a licensed attorney and before joining KCSA practiced securities and bankruptcy law in New York City. He holds a bachelor’s degree from Cornell University and a law degree from the Benjamin N. Cardozo School of Law.Jeff has recently joined Staffbase as the Strategic Internal Communications Consultant and is based in New York. Connect with Kate Isicheihttps://www.linkedin.com/in/kateisichei/www.wheretolookcomms.co.uk
In this episode, we explore Internal Communication in 2021 and beyond.Connect with Kate Isicheihttps://www.linkedin.com/in/kateisichei/www.wheretolookcomms.co.uk
Gihan Hyde is an award winning IC professionals. In this episode, you will hear how you can improve your internal communications through better emotional intelligence.Connect with Kate Isicheihttps://www.linkedin.com/in/kateisichei/www.wheretolookcomms.co.uk
What's so great about email? Why is email so effective and what are its drawbacks? How you can use email for better engagement in your organisation?
Annique Simpson is an award-winning communications manager. In this episode, you will hear how you can empower more employee voice in your organisation.Connect with Annique Simpsonhttps://anniquesimpson.com/Connect with Kate Isicheihttps://www.linkedin.com/in/kateisichei/www.wheretolookcomms.co.uk
In this episode, we look at who owns and influences engagement.Connect with Kate Isicheihttps://www.linkedin.com/in/kateisichei/www.wheretolookcomms.co.uk
In this episode, we look at the importance and benefits of internal communication to a business? How do you keep engagement levels high with internal communications ?Connect with Kate Isicheihttps://www.linkedin.com/in/kateisichei/www.wheretolookcomms.co.uk
In this episode, we look at how to make remote working work for you? How do you keep engagement levels high with remote teams ?Connect with Kate Isicheihttps://www.linkedin.com/in/kateisichei/www.wheretolookcomms.co.uk
Hannah Awonuga is the Founder of Rarity London career development services. She is a female corporate coach that dedicates her time to supporting and developing female professionals trying to excel in their careers. Over the past 3 yrs she has delivered empowerment workshops, keynote addresses and sat on many panel discussions, discussing topics including Diversity and Inclusion, Social mobility, Race and Ethnicity and Gender Equality. Hannah is a Global Diversity and Inclusion vice president within the financial service industry. She has been working in Banking since she was 17yrs old and for the past 14yrs has spent time in the Retail bank, business and corporate bank before transitioning in to HR in 2019. Hannah has recently been appointed as a foundation school governor at her local catholic secondary school and has recently joined the National black governor's network board as a trustee.Connect with Kate Isicheihttps://www.linkedin.com/in/kateisichei/www.wheretolookcomms.co.uk
In episode 10, we look at part 2 of People Manager Power. We look at how people managers do Interpretation & Sensemaking. We also look into how managers can deal with difficult conversations.Connect with Kate Isicheihttps://www.linkedin.com/in/kateisichei/www.wheretolookcomms.co.uk
David Macleod and Nita Clarke are co-authors of 2008’s ‘Engage for Success’ report commissioned by the Department of Business, Innovation and Skills, described by the CMI as the definitive work on this subject. David Macleod OBEDavid is co-founder of the Employee Engagement Task Force launched by the then Prime Minister at Number 10. He is a visiting Professor of the Cass Business School, An Honorary Professor at Nottingham Business School, a fellow of the Institute of Marketing, the RSA and a companion member of the CMI. This follows an early career in marketing followed by becoming CEO of a global business formed through the merger of an ICI and a Unilever business. He has worked at senior levels in manufacturing, (both business to business and business to consumer) and in the services sectors. He has been an NED of three Government Departments and has worked for a year and a half in the Cabinet Office. Nita Clarke OBENita Clarke is the Director of the Involvement and Participation Association (IPA), Britain's leading organisation delivering workplace support for good employment and industrial relations. She was vice-chair of the MacLeod Review on employee engagement and continues to work with David MacLeod on the new national Employee Engagement task force, launched by Prime Minister David Cameron in March 2011.She was appointed as Vice-President (employee relations) by the Chartered Institute of Personnel Development in January 2012, and is a visiting Fellow at Kingston University Business School. She was also a member of the Mutuals Task Force established by Cabinet Office Minister Francis Maude in 2011.Connect with Kate Isicheihttps://www.linkedin.com/in/kateisichei/www.wheretolookcomms.co.uk
In episode 8, I explore the topic of people managers. In the new model, managers are enablers and play a crucial role in creating the right environment for engagement to happen.Connect with Kate Isicheihttps://www.linkedin.com/in/kateisichei/www.wheretolookcomms.co.uk
Advita Patel is the Director of CommsRebel, co-founder of A Leader Like Me and a Board Director for CIPR. She has a wealth of experience within the Internal Communication sector and has worked in areas such as Employee Engagement, Digital, Change and Transformational comms. Advita is a chartered PR practitioner. She helps people gain confidence and take the leap so they can revolutionise the way they communicate in their business.
In episode 6, I explore the power of storytelling and narratives and how this relates to telling the strategy to organisation employees.Connect with Kate Isicheihttps://www.linkedin.com/in/kateisichei/www.wheretolookcomms.co.uk
Bonnie Khan is a Communications Consultant with more than 15 years’ experience working across industries, from Oil & Gas, FMCG, Third Sector and Government organisations. Specialising in Internal and Change Communications, she is also an avid advocate of employee engagement, which holds to key to keeping employees and leaders happily productive. Bonnie brings to bear her diverse experiences in Journalism, Scenario Planning and Communications on all her projects, is a specialist in Oil & Gas, and is also qualified in Change Management, Agile Project Management and Crisis Communications.Originally from Trinidad & Tobago, Bonnie has lived and worked in the UK, The Netherlands and in Italy. She lives in Venice, Italy, with her son and husband. In this episode, Bonnie Khan talks about Practical Employee Engagement
In episode 4 I explore the wonderful world inhabited by Communities of Practice, firstly looking at what they are and how they play a role in sharing expertise and information exchange. As part of this remit, I investigate how building networks, like Communities of Practice, can help foster engagement by providing employees with a safe place to exchange ideas and promote innovative approaches to solving old problems.Connect with Kate Isicheihttps://www.linkedin.com/in/kateisichei/www.wheretolookcomms.co.uk
How can collaboration help organisations to build better and more authentic relationships, both internally and externally, increase sales and revenue and help build a culture of continuous knowledge sharing? I look into what collaboration is, why collaboration is so important and how to collaborate across geographies and different parts of the business also touching on the benefits of constantly sharing skills.Kate Isichei is a global employee engagement and communications professional with over 20 years experience of working in multi national organisations. She has worked in senior roles for AON, Medtronic, Sage, Infosys and other blue chip companies. Her passion for engagement has led her to create a consultancy that offers bespoke solutions to increase trust, build relationships, encourage collaboration and ultimately increase engagement. Her desire to support these ambitions are what drove her to set up this series of podcasts. Connect with Kate Isicheihttps://www.linkedin.com/in/kateisichei/www.wheretolookcomms.co.uk
In this interview with award winning change communications consultant, Uzma Mohamedali, we delve into organizational change and transformation to pick apart what constitutes successful change communications and why so many organizational changes fail due to unplanned communication activities that lack a strategic approach. Kate Isichei is a global employee engagement and communications professional with over 20 years experience of working in multi national organisations. She has worked in senior roles for AON, Medtronic, Sage, Infosys and other blue chip companies. Her passion for engagement has led her to create a consultancy that offers bespoke solutions to increase trust, build relationships, encourage collaboration and ultimately increase engagement. Her desire to support these ambitions are what drove her to set up this series of podcasts. Connect with Kate Isicheihttps://www.linkedin.com/in/kateisichei/www.wheretolookcomms.co.ukConnect with Uzma Mohamedalihttps://www.linkedin.com/in/uzmamohamedali/
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