The Tech Unknown Podcast

Follow The Tech Unknown Podcast
Share on
Copy link to clipboard

Technology can bring down silos, automate processes, consolidate & analyze data. Early adopters are already getting leaner, faster, more data-driven, more intelligent. But the full shape of what’s to come — just how thoroughly tech will change the way we do business — is still unknown. The Tech U…

SAP


    • Jul 15, 2024 LATEST EPISODE
    • infrequent NEW EPISODES
    • 25m AVG DURATION
    • 48 EPISODES


    More podcasts from SAP

    Search for episodes from The Tech Unknown Podcast with a specific topic:

    Latest episodes from The Tech Unknown Podcast

    WEConnect brings together women-owned businesses and corporate buyers, worldwide

    Play Episode Listen Later Jul 15, 2024 17:19


    Hear about their journey to help women-owned business level up in the global marketplace. Tamara McCleary, CEO of Thulium, sat down with WEConnect CEO and cofounder Elizabeth Vazquez, to discuss why and what it means to connect a formidable network of member-buyers with a collective annual purchasing power of $4 trillion with women-owned businesses in 135 countries.

    HomeMade creates a self-service elder care solution because there's no place like home (for Customer Experience and Financial Management)

    Play Episode Listen Later Mar 2, 2024 19:45


    Hear about their journey to rapidly disrupt home-based eldercare by removing the heavy lifting between service providers, customers, and the government.  Tamara McCleary, CEO of Thulium, sat down with Laura Westhorpe, General Manager at HomeMade, and Selim Ahmed, Managing Director at Bourne Digital, part of Accenture, to discuss how HomeMade built a better solution for qualifying citizens who want to stay in their home instead of a care facility.  

    Blue Diamond cultivates digital transformation across their supply chain, from field to fruition (for Digital Supply Chain)

    Play Episode Listen Later Dec 1, 2023 18:53


    Hear about their journey to innovate across the business, internally and externally, to create a seamless end-to-end solution that can forecast and flex to avoid disruptions. Tamara McCleary, CEO of Thulium, sat down with Blue Diamond Growers', Steven Birgfeld, VP of Information Technology and Services, to discuss the global and business reasons that necessitated change for the world's largest almond business so they could better serve the co-op and the customers.

    The power of combining technology with purpose to aide humanity

    Play Episode Listen Later Oct 18, 2023 27:21


    Hear how EY made it their mission to rapidly build a mobile app that helps connect countless Ukrainians arriving in Poland with the resources they need to survive. Tamara McCleary, CEO of Thulium, talks with EY guests Axel Janz, Global Head of SAP Products and Innovations; Anne Sawyer Shields, Supporting next generation and Accelerating Environmental Sustainability leader Global Corporate Responsibility; and Oktavian Wagner, Head of CT Innovation, Technology, and Architecture who offer insights into the mission-driven development process in a time of war.

    Bank Degroof Petercam's mobility app for people and the planet

    Play Episode Listen Later Sep 11, 2023 21:01


    Bank Degroof Petercam shares how they're caring for their employees by alleviating commuting-associated stress and incentivizing sustainable transportation alternatives while also streamlining HR processes. Timo Elliott, VP and global innovation evangelist at SAP, talks with guests from Bank Degroof Petercam, Guy Spitaels, Head of HR Service Center, Payroll & Systems and Kira Zouboff, HR Business Analyst, as well as Bert Van Bree, Solution Architect, Flexso Digital focused on employee commutes to bring them back to the office, increase satisfaction, and to win the war for talent, all with an eye on sustainability.      

    The National Hockey League Builds a Sustainability Platform #FTW

    Play Episode Listen Later Jul 19, 2023 22:01


    Guest host Ragunath Ramanathan, Chief Revenue Officer, SAP BTP, talks with Omar Mitchell, Vice President of Sustainable Infrastructure and Growth Initiatives at the NHL, to discuss why the NHL is dedicated to environmental stewardship. With the help of NHL Venue Metrics, they can measure and analyze the carbon footprint generated by all their Clubs and arenas across various areas, including energy and water use, waste, and recycling. Those insights inform decisions which will help protect the environment, and therefore the game, for future generations.

    Watco builds a future-proof financial core for the entire business and beyond

    Play Episode Listen Later May 3, 2023 22:34


    Tamara McCleary, CEO of Thulium, talks with our guests from Watco, Andy Nielsen, Senior Vice President of Finance and Accounting, and Corey Corrick, VP of Applications about creating a Cloud-centric financial solution that will scale with their global growth while contributing to their seamless and sophisticated supply chain services.

    Stripe delivers a digital-first financial infrastructure platform for millions of companies

    Play Episode Listen Later Apr 4, 2023 23:05


    Tamara McCleary, CEO of Thulium, talks with our guests from Stripe, Ralph Ramos, Partner Solutions Engineer, and Adi Cosma, Integration Engineer, about the digitalization of financial services and what that means to millions of Stripe customers and economies worldwide. Hear how Stripe is disrupting the traditional financial services industry through digital innovation and seamless integration.

    Petrobras builds a mobile app for employee safety, engagement, and sustainability (for Cloud ERP and Digital Supply Chain)

    Play Episode Listen Later Feb 23, 2023 14:29


    Tamara McCleary, CEO of Thulium, talks with Marcio Magalhaes, IT structuring projects general manager at Petrobras, about how a human-centered app will continue to further the company's safety and environmental goals. Learn how Petrobras is creating a safer working environment while providing energy that drives prosperity in an ethical, safe, and competitive way.  

    The San Francisco 49ers redefine the stadium experience for 70k+ fans

    Play Episode Listen Later Jan 19, 2023 16:26


    Hear how the 49ers are optimizing game day data across concessions, retail, entry gates, parking, and more to give their fans a next-level winning experience.

    KWS' data-driven solution helps worldwide sugar beet farmers grow their businesses

    Play Episode Listen Later Dec 15, 2022 24:35


    Tamara McCleary, CEO of Thulium, sits down with guests from KWS SAAT SE & Co. KGaA, Thomas Günther, Expert Hub Lead, SAP Basics, and Dr. Priyanka Parvathi, Market Analyst - Business Development, Business Unit Sugarbeet, to discuss KWS' digital transformation and how the company's optimized data management can help the global supply chain.

    PwC's Climate Excellence tool helps businesses evaluate their climate impact

    Play Episode Listen Later Sep 24, 2022 31:08


    Tamara McCleary, CEO of Thulium, talks with Gunther Dütsch, Partner, PwC, Germany, and David Jensen, Coordinator Digital Transformation, UN Environment Programme, to discuss why it is so important for companies to assess the risks and opportunities of climate change, as it relates to their current and future business strategies.

    Team Liquid leverages powerful data analytics to become an esports legend

    Play Episode Listen Later Aug 16, 2022 23:10


    Mike Milanov, Chief Business Development Officer of Team Liquid, meets with Tamara McCleary, CEO of Thulium, to discuss the thriving world of esports and how advanced analytical insights are changing the landscape.

    Taronga's app improves employee experiences and wildlife conservation

    Play Episode Listen Later Jul 19, 2022 24:28


    Timo Elliott, VP and global innovation evangelist at SAP, talks with Mark Kemp, Project Manager, IT Team, Taronga Conservation Society Australia, and David Jensen, Coordinator Digital Transformation Programme, UN Environment Programme, to discuss the invaluable and inevitable intersection of conservation, sustainability, and digital innovation.

    Centrica creates a cloud solution to manage and promote sustainable energy

    Play Episode Listen Later Jun 16, 2022 20:45


    Centrica is a multinational energy and services company based in Britain. They implemented a platform to service customers who generate sustainable electricity at a small scale. Guests Serdar Simsekler, Head of SAP Technology (Strategy and Architecture) at Centrica and Helen Mallett, Head of Digital Enterprise Service Delivery, UK/I Home, share the story.

    Schnellecke Logistics brings insight and analytic intelligence to the automotive industry

    Play Episode Listen Later May 18, 2022 21:48


    Schnellecke Logistics developed a solution to give end-to-end visibility to the automotive manufacturing process. Hear how they did it, and what it means for other industries. 

    Technology for transparency - sea to fisher to table

    Play Episode Listen Later Mar 17, 2022 37:39


    Tamara McCleary, CEO of Thulium, and Lars Bo Hassinggaard Jensen, Corporate IT Manager for Royal Greenland, discuss the win-win-win as companies realize their value is more than their product, it's also their process fueled by their purpose, as with Royal Greenland.

    Leveraging data for smart and sustainable energy

    Play Episode Listen Later Feb 14, 2022 26:03


    Timo Elliott, VP and global innovation evangelist at SAP, and Stephen Kubicki, the CEO of energyOS, discuss the evolution of the traditional energy utilities landscape as well as the opportunities that exist in clean, decentralized energy, and how eOS is leading the transition.

    How data can deliver a superior B2C experience

    Play Episode Listen Later Jan 11, 2022 24:08


    Timo Elliott, VP and global innovation evangelist at SAP, and Neda Tabatabaie, Vice President, Business Analytics & Technology at San Jose Sharks, discuss why it's essential to make customer data a priority. Neda shares how their data-driven strategy has improved the marketing and fan experiences

    Better Together: Customer Conversations #13: Heidelberg University Hospital leveraged data to save lives amidst a pandemic

    Play Episode Listen Later Nov 22, 2021 28:39


    In this episode, Tamara McCleary, CEO at Thulium, sits down with  Prof. Dr. Norbert Frey, Medical Director, Department of Cardiology, Angiology, and Pneumology at Heidelberg University Hospital, and Michael Byczkowski, Global Vice President, Head of Healthcare Industry at SAP, to talk with us about implementing a data management platform that improved bed and equipment management across a network of hospitals and very likely saved lives. They will also discuss ongoing improvements for healthcare logistics and medical data management today and in the future.

    Better Together: Customer Conversations #12: Bringing Digital Transformation to Athletic Performance

    Play Episode Listen Later Oct 18, 2021 26:19


    In this episode, we're joined by Daniel Göhlen, CEO of Black Horse One, to discuss how his apps have impacted the dressage culture and sport. For added perspective on the intersection of sports and technology we're also joined by Craig O'Shannessy, Director of Brain Game Tennis, who shares how he brought technology into his tennis coaching practice. Both share how digital transformation is changing sports in a variety of ways - the experience for coaches, judges, athletes and fans alike.

    Better Together: Customer Conversations #11: Sustainability and Longevity Through Digital Transformation

    Play Episode Listen Later Sep 21, 2021 31:43


    Digital transformation should be seen as a means, not an end — a way to improve productivity and processes, enhance experiences for both customers and employees, control costs and reduce risk, and in a perfect world, be sustainable. We explore all of the above in the story of how digital transformation helped turn a third-party IT company into a global powerhouse that's helping other companies achieve their own digital transformations, on their own terms, anywhere in the world.

    Better Together: Customer Conversations #10: From Customer Service to Customer Experience

    Play Episode Listen Later Jul 20, 2021 28:26


    Experience is everything, and moments matter. At a time when the world was locked down and events were nonexistent, DAIMANI pushed the envelope to enhance their return with premium customer experiences. It's a tremendous example of seamless integration in real-time, on a global scale. And it can be a roadmap to how businesses use the SAP Business Technology Platform to create even more opportunities.

    Better Together: Customer Conversations #9: Transforming HR through AI and Automation

    Play Episode Listen Later Jun 22, 2021


    In this episode, Flexso joins us to discuss how artificial intelligence and automation are speeding up and making hiring more effective - and human - for organizations and talent alike. This episode showcases a striking example of how technology can enhance and enable the human side of the business while helping businesses win the war on talent. Recruiters can now be free from bias and the antiquated manual process of sifting through thousands of incoming resumes, and then screening and interviewing candidates, to land the best and brightest talent before the competition does. For candidates, now they can minimize time while pursuing opportunities that precisely match their skill sets and suit their requirements as well as goals. The solution delivers a win, win, win for talent, recruiters, and businesses.

    Better Together: Customer Conversations #8: Intelligent Risk Mitigation

    Play Episode Listen Later May 26, 2021 28:33


    In this episode, Lloyd’s Register joins us to discuss AllAssets, their enterprise software platform that consolidates and analyzes data across assets, humans, and environmental factors to provide a comprehensive view of asset and facility performance. AllAssets goes beyond operational efficiency to support greater sustainability and employee well-being. Industrial risk management and mitigation are some things many businesses have to consider--risks to their equipment, employees, revenue, and reputation as well as surrounding communities, the environment, and wildlife. We also discuss a few real-world examples of the technology at work, what future versions might look like, and the implications for businesses and customers alike.

    Better Together: Customer Conversations #7: Data to Do Good and Do Well

    Play Episode Listen Later Apr 26, 2021


    Join us to hear how FARYS, a nearly 100 years old major multi-utility provider in Belgium, is once again leveraging cutting-edge technology to drive efficient, effective, and socially responsible operations that save costs while improving customer service and experiences. Recently, in response to pending legislation on smart metering, FARYS worked with SAP and Capgemini to design and implement a cloud-based water metering platform that has the capability to capture, process, and analyze data to drive insights on sustainability, efficiency, and more.

    Centralizing Data for Smart Analytics

    Play Episode Listen Later Mar 23, 2021 25:36


    Discover how an over 150-year-old company executed a data-driven digital transformation to drive innovation across major infrastructure projects in the UK. Join us to hear Charlie Davies, Strategic Growth Manager, Costain Group PLC, and Richard Benson, Director of Intelligent Technologies for SAP, Deloitte, discuss discovering the benefits of uniting data across silos, increasing visibility, and enabling real-time decision making to help drive greater productivity and resilience.

    Driving Innovation with Automation

    Play Episode Listen Later Feb 9, 2021 34:48


    This episode brings together Achim Löbke, Head of Architecture & Optimization, Uniper, László Gergely, International Project Manager, Uniper, and Dr. Mark van Rijmenam, Founder, Mavin, with Tamara McCleary, CEO of Thulium, to discuss fast-tracking innovation with automation. Uniper, an energy company, is leveraging SAP Intelligent Robotic Process Automation as part of their larger streamlining initiative, focusing on desktop support, scheduling, and maintenance while never losing focus on employees. 

    Better Together: Customer Conversations #4: Necessity Driving Innovation

    Play Episode Listen Later Jan 5, 2021 22:30


    Endress+Hauser leveraged the SAP Business Technology Platform to monetize data that would otherwise sit unavailable and unused. Mike Cook, PhD, IIoT Collaboration Manager, Endress+Hauser Digital Solutions, tells the remarkable story. Theodora Lau, Founder, Unconventional Ventures, joins the conversation with expert industry analysis.

    Better Together: Customer Conversations – Achieving Real-time Customer Insights

    Play Episode Listen Later Dec 2, 2020 34:39


    Achieving Real-time Customer Insights: Delight in Every Byte. Listen to Mustafa Mustafa, Sr. Director - Analytics and Technical Shared Service, Ferrara Candy Company and Cyril Coste, Founder and Executive Coach, Digital and Growth, as they join host Tamara McCleary, CEO of Thulium, to discuss why real-time customer insights matter, and the impact data and consumers are having on businesses and business models.   

    Better Together: Customer Conversations #2 Realizing Renewable and Sustainable Solutions

    Play Episode Listen Later Nov 3, 2020 18:54


    Realizing Renewable and Sustainable Solutions: Improving ROI while protecting the environment. Today’s Triple Bottom Line puts people, profits and the planet on equal footing. Listen as  Hanno Schoklitsch, CEO at Kaiserwetter, Professor Sally Eaves, CEO of Aspirational Futures and host Tamara McCleary, CEO of Thulium discuss what it means for companies to embrace renewables and sustainability as a means to growth and success in the future.

    Intelligent ERP: Standardization, Automation and the Bottom Line

    Play Episode Listen Later Oct 6, 2020 25:10


    Standardization and automation on Intelligent ERP can boost your business· bottom line · if you can make the case to your entire organization. This episode, our experts focus on the practical process of rolling out these types of changes.

    Better Together: Customer Conversations #1 Business without Boundaries

    Play Episode Listen Later Oct 6, 2020 34:08


    Business without Boundaries: The free flow of data throughout an organization enables visibility and transparency, improves efficiency, and sparks innovation. Hear what Jason Taylor, VP, Global Digital & Innovation, Gates Corporation, Nathan Williams, Practice Director, SAP Platform Technologies at NIMBL, and Chuck Martin from the Net Future Institute have to say about data silos, the driving forces behind breaking them down, and what opportunities await enterprise organizations.

    Reimagining Human Resources for the Future of Work

    Play Episode Listen Later Aug 12, 2020 22:15


    Human Resources is all about helping employees feel connected, supported, empowered and engaged. When your home is also your office, and the news is getting more stressful every day, all of the above can be a tall order. Our expert guests discuss how HR must evolve to support employees in the new “normal.”

    Intelligent Spend Management and the Future of Procurement

    Play Episode Listen Later Jul 29, 2020 39:32


    Spend management and procurement were deeply affected by the global pandemic. Our guests explore how intelligent spend management can redefine these roles for a vibrant and thriving future.

    Why Employee Experience Matters in a Work at Home World

    Play Episode Listen Later May 14, 2020 29:07


    Employee experience is a crucial component of a successful business, and one that’s under the spotlight in our current work-from-home world. Our expert guests examine how to boost engagement and provide great employee experiences now and in the future.

    The Future of Automation: Intelligent ERP

    Play Episode Listen Later Apr 16, 2020 24:54


    With intelligent ERP as a foundation, businesses can use AI, machine learning and RPA to automate processes, increase efficiency, and focus workers on more valuable tasks. Our guests explore what automation means for the future of business, and the future of work.

    Find the Hidden Data Treasure in Your Business with Intelligent Analytics

    Play Episode Listen Later Apr 2, 2020 23:00


    Your organization is sitting on buried treasure. There are precious insights to be extracted from organizational data, and used to guide your business to new levels of profitability. This episode, our guests explore how you can find the buried treasure, extract and refine it, and put it to work for your business.

    Intelligent ERP: The Foundation of Digital Evolution

    Play Episode Listen Later Mar 19, 2020 27:54


    Businesses need an integrated, holistic vision of their operations to succeed in the digital age. Legacy ERP solutions can block communication, collaboration, and innovation. Guest experts Tim Crawford, Lisa Anderson, Eric Kavanagh and Tom Roberts explore how businesses can adopt--and make the most of--next-generation ERP.

    Say What? How CPaaS Improves Customer Experience & Business Operations

    Play Episode Listen Later Mar 2, 2020 29:06


    Modern consumers demand a seamless communication experience across channels and devices. Businesses need a communication strategy — and the right tech to support it — to meet and exceed those expectations. The good news is, improving communication can boost your employee morale, your efficiency, and your profitability, too. Our guests explore the possibilities.

    How Data Drives Exceptional Customer Experience

    Play Episode Listen Later Jan 29, 2020 18:59


    Customer experience is too important to leave to chance. It takes strategy, planning, people and technology to exceed customer expectations. This episode, Tamara McCleary is joined by CX experts Stephanie Thum, Jeannie Walters, and Moritz Zimmerman. Together, they dig into the why and how of data-driven customer experience.

    Digital Supply Chain - The Secret Weapon for CX

    Play Episode Listen Later Nov 21, 2019 18:23


    How can businesses use technology to transform the supply chain -- and why should they bother in the first place? Experts Ronald Van Loon and Richard Howells spin a story that ranges from a coffee shop in Seattle to a fishing boat in Indonesia and beyond.

    Claim The Tech Unknown Podcast

    In order to claim this podcast we'll send an email to with a verification link. Simply click the link and you will be able to edit tags, request a refresh, and other features to take control of your podcast page!

    Claim Cancel