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Today's guests are David McInnes, ServiceNow Engagement Manager and Andrew Ortiz, ServiceNow Practice Director at Advizex. Founded in 1975, Advizex (a Fulcrum IT Partners company) is not just another technology solutions provider; they are your dedicated partner in overcoming complex business challenges. They have set themselves apart by offering tailored technology consulting, implementation support and comprehensive IT-managed services, empowering organizations of all sizes to thrive in a competitive landscape.David is a dedicated, self-motivated IT professional with extensive experience in ServiceNow and Contact Center development. As a customer-focused leader and former IT Executive, he excels in delivering results and building strong, trust-based relationships. Andrew is an Infrastructure Architect and Advisory Consultant with over 15 years of experience. He's skilled at analyzing complex scenarios and identifying effective solutions, consistently demonstrating a deep understanding of customer needs.In the episode, David and Andrew discuss:In the episode, David and Andrew discuss:0:00 Andrew's background and role expanding Advizex's reach and expertise3:58 Dave's journey as ServiceNow Engagement Manager with deep IT and MSP experience6:02 Building lasting partnerships through customer-focused solutions at Advizex9:46 Managing ServiceNow implementations and customer success11:53 Helping Financial and healthcare firms digitize workflows with ServiceNow17:03 How IT-focused engagement managers support ServiceNow projects and integrations18:35 Expanding ServiceNow, AI, government, security and data insights21:27 Focus on AI in ServiceNow, training and customer adaptation22:46 Their customer-focused, communication-driven hiring for effective solutions
The Nutanix Cloud Clusters (NC2) platform is a cost-effective solution for managing virtualized workloads in the cloud. It also provides the quickest way to move to the cloud without the need to refactor applications. NC2 can help with applications that run in virtual machines (VMs), but it can help equally well with containerized apps running in Kubernetes, thanks to the Nutanix Kubernetes Platform (NKP) solution, which runs both on-premises and on NC2. Blog: https://www.nutanix.com/blog/why-you-should-run-nkp-on-nutanix-cloud-clustersHost: Phil Sellers, Practice Director for Modern Datacenter, XenTegraCo-Host: Andy Greene, Solutions Architect, XenTegraCo-Host: Chris Calhoun, Solutions Architect, XenTegraCo-Host: Ben Rogers, Enterprise Sales Engineer, Nutanix
Podcast Part 2 >> When you're ready to make the move to a unified hybrid multicloud environment, it might seem daunting at first. You are most likely currently managing multiple operational silos across public, private, and possibly hybrid clouds and have been for years, and adapting to the minor and major inconveniences those disparate environments are causing you today.Blog post: https://www.nutanix.com/blog/moving-from-multiple-clouds-to-multicloudHost: Phil Sellers, Practice Director for Modern Datacenter @ XenTegraCo-host: Jirah Cox, Principal Solutions Architect @ NutanixCo-host: Chris Calhoun, Solutions Architect @ XenTegra
The terms “multiple clouds” and “multicloud” are often used interchangeably, but they represent distinctly different approaches to cloud strategy.Blog post: https://www.nutanix.com/blog/multiple-clouds-or-multicloud-understanding-the-key-differencesHost: Phil Sellers, Practice Director for Modern DatacenterCo-host: Andy Greene, Solutions ArchitectCo-host: Chris Calhoun, Solutions Architect
Guest post by John Tallon, Practice Director of AI & Data and Modern Apps and M365 Productivity, Storm Technology Evolving from generating content to executing actions, from supporting innovation to driving competition, from being a passive enabler to an active differentiator - we are living and working in an age of AI transformation and its impact is felt by each person and every organisation. No matter the size of the company, the sector in which you work, where you are based or what department you look at, AI is changing how businesses operate. With a 2024 Storm Technology survey revealing that well over half (59%) of IT leaders think their company needs to adopt AI to be competitive over the next three years, it is viewed as a catalyst for success. But while the building blocks of our AI future are already being stacked high, many businesses lack the right foundations. Those foundations consist of high-quality, well-managed data. Worst enemy With data being the key to unlocking AI potential and ensuring a return on investment, every journey must start there. Before a company even thinks about what AI solutions it would benefit from, it needs to look at the information at its disposal and the state that data is in. Having inaccurate, incomplete or unorganised data means AI tools will lack contextual data to reason over and ultimately fail to deliver real and meaningful value to your business. To avoid this, you need to have not only good-quality information but well-prepared, well-managed data. Such insights need to be accessible, complete and devoid of errors. That means removing any gaps, duplicates or inconsistencies, while labelling and organising data properly. It also means securing information and, where relevant, updating datasets. As part of this process, companies should also identify which datasets are actually suitable and valuable for the application of AI. Best practice As well as data management, data governance is also critical, not only in terms of AI success but security. Without the right frameworks, AI platforms may be vulnerable to attack or manipulation. Again, as with subpar data, ineffective governance could create biases and ethical issues which stifle AI effectiveness and success. Moreover, this age of heightened innovation is also a time of heightened regulation. For instance, regulations such as NIS2 have placed a whole new range of requirements on both private and public entities. And with such regulations continuing to evolve, compliance is more than just a box to check for growing organisations; it's a business imperative. Regardless of whether NIS2 applies to you or not, every company leveraging AI must put tools and processes in place to uphold compliance and avoid the reputational and financial risks associated with inadequate governance. Alongside legislative requirements, this approach also ensures that best practices are upheld within the organisation and teams are deploying AI not just productively and proactively but responsibly. By deploying best practices when it comes to data, businesses can help to ensure AI efficacy and value, whilst securing information and upholding compliance. AI enables companies to work smarter today - from automating tasks and supporting productivity to predicting customer behaviours and managing projects - and achieve long-term business objectives. Without a doubt, AI has the power to take a company to new heights, but to realise the full benefit, they must put data first. See more stories here. More about Irish Tech News Irish Tech News are Ireland's No. 1 Online Tech Publication and often Ireland's No.1 Tech Podcast too. You can find hundreds of fantastic previous episodes and subscribe using whatever platform you like via our Anchor.fm page here: https://anchor.fm/irish-tech-news If you'd like to be featured in an upcoming Podcast email us at Simon@IrishTechNews.ie now to discuss. Irish Tech News have a range of services available to help promote your...
Immigration law expert Jonathan Grode joins us to unravel the complexities of employment-based immigration in the U.S. We discuss the challenges businesses face with I-9 forms and the critical importance of audits and training to mitigate risks. With a focus on the economic and logistical consequences of increased enforcement under the Trump administration, we highlight the significant contributions of undocumented workers to the U.S. economy and the potential disruptions mass deportations could cause. Jonathan Grode serves as the U.S. Practice Director and Managing Partner for Green and Spiegel. Jonathan has worked continuously in the U.S. business immigration law field since 1999 and has amassed considerable experience obtaining nonimmigrant and immigrant visas for new company start-ups, professional workers, artists and entertainers, athletes, physicians, and scientific researchers. In addition, Jonathan has significant experience dealing with Department of Labor and Department of Homeland Security enforcement actions as well as immigration-related aspects of Mergers and Acquisitions. In this episode, you'll hear about: Challenges and complexities of employment-based immigration in the U.S. Importance of I-9 compliance and risk mitigation for businesses Economic impact of undocumented workers and potential disruptions from mass deportations Hopeful possibilities for immigration reform amid political changes Need for more accessible work visas, especially for low-skilled labor Role of immigration in meeting technical skills demand in manufacturing Follow and Review: We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Supporting Resources: Linkedin - https://www.linkedin.com/company/green-and-spiegel-us/ https://www.linkedin.com/in/jonathan-grode-2556629/ Website - https://www.gands.com/en-us/contact-us/ https://www.alcorn.law/podcast/sap177/ https://www.alcorn.law/podcast/sap192/ Alcorn Immigration Law: Subscribe to the monthly Alcorn newsletter Sophie Alcorn Podcast: Episode 16: E-2 Visa for Founders and Employees Episode 19: Australian Visas Including E-3 Episode 20: TN Visas and Status for Canadian and Mexican Citizens Immigration Options for Talent, Investors, and Founders Immigration Law for Tech Startups eBook
How do you rethink a career in architecture to get unstuck?Guest:Laura Weiss Founder at Design DiplomacyAs a professional coach, facilitator, mediator, and consultant, Laura Weiss helps creative leaders engage in powerful conversations that drive change.A former licensed architect, Laura spent a decade with the global design firm IDEO as a Practice Director and Associate Partner. An expert in service design, she subsequently assumed leadership roles inside a variety of enterprises seeking to build their own capacity for innovation. Today she leads her own practice Design Diplomacy LLC and is an Adjunct Professor at the California College of the Arts.Laura holds a B.Arch. with honors from Cornell University, an M.Arch. from Yale University, and an MBA from the MIT Sloan School of Management. A lifelong learner, Laura has also earned a Professional Certificate in Mediation and Applied Conflict Studies from Champlain College in Burlington, VT, her CPCC (Certified Professional Co-Active Coach) credential through the Coactive Training Institute and is an ACC (Associate Certified Coach) with The International Coach Federation.How do you rethink a career in architecture to get unstuck?Guest:Laura Weiss Founder at Design DiplomacyAs a professional coach, facilitator, mediator, and consultant, Laura Weiss helps creative leaders engage in powerful conversations that drive change.A former licensed architect, Laura spent a decade with the global design firm IDEO as a Practice Director and Associate Partner. An expert in service design, she subsequently assumed leadership roles inside a variety of enterprises seeking to build their own capacity for innovation. Today she leads her own practice Design Diplomacy LLC and is an Adjunct Professor at the California College of the Arts.Laura holds a B.Arch. with honors from Cornell University, an M.Arch. from Yale University, and an MBA from the MIT Sloan School of Management. A lifelong learner, Laura has also earned a Professional Certificate in Mediation and Applied Conflict Studies from Champlain College in Burlington, VT, her CPCC (Certified Professional Co-Active Coach) credential through the Coactive Training Institute and is an ACC (Associate Certified Coach) with The International Coach Federation.
Scott MacKenzie hosts Joe Caetano from Elevotec to discuss their EAM Hexagon mobile product. Joe demonstrates the app's features, including single sign-on, offline capabilities, and real-time updates. He highlights the app's efficiency in reducing paper usage and improving data accuracy. A case study from a water and wastewater company shows a significant reduction in work orders from 2530 to 1, enhancing operational efficiency. Joe emphasizes the importance of digital tools in modern maintenance, predicting future advancements like AI and potential wearable tech. He encourages organizations to adopt digital solutions to stay competitive and improve asset performance. Action Items [ ] Explore the potential of AI integration within the Hexagon EAM Digital Works mobile solution. [ ] Follow Elevotec on social media (LinkedIn) to stay updated on the latest developments and educational content. Outline Introduction to Industrial Talk Podcast Scott MacKenzie introduces the Industrial Talk Podcast, emphasizing its focus on industry professionals and innovations. Scott welcomes listeners and expresses gratitude for their support. Scott introduces Joe Caetano from Elevotec, who will discuss a mobile product called EAM Hexagon. Scott mentions the importance of staying updated with industry technology and encourages listeners to engage with the platform. Joe Caetano's Introduction and Background Joe Caetano introduces himself as the Practice Director for Elevotec, with extensive experience in maintenance engineering and asset management. Joe highlights the evolution of technology from paper to digital solutions, emphasizing the benefits of digital work apps. Scott and Joe discuss the inefficiencies and challenges of relying on paper for maintenance records. Joe explains the concept of offline apps and their importance in maintaining productivity without a constant internet connection. Demonstration of EAM Hexagon Mobile App Joe begins demonstrating the EAM Hexagon mobile app on his phone, showing how it syncs data both online and offline. Scott and Joe discuss the user-friendly interface and the ability to resize the app for different devices. Joe demonstrates the single sign-on feature, which simplifies the login process for users. Joe shows how the app provides a call to action with inbox notifications for service requests and approvals. Day in the Life of a Technician Joe explains the day-to-day activities of a technician using the EAM Hexagon app, including starting and stopping timers for tasks. Joe highlights the importance of accurate barcode scanning for inventory management and precision. Joe demonstrates how the app tracks activities and generates follow-up work orders, reducing the need for paper. Joe emphasizes the benefits of having all data in one centralized location, improving efficiency and accuracy. Real-Life Implementation and Feedback Joe shares a real-life example of a water and wastewater company that reduced work orders from 2530 to 1 using the mobile app. Scott and Joe discuss the significant reduction in administrative work and the improved data quality. Joe explains the implementation process, including modernizing configurations and providing training. Joe mentions the positive feedback from technicians who appreciate the ease of use and efficiency of the mobile app. Handling Historical Data and Future Developments Joe discusses the process of importing historical data into the EAM Hexagon system, emphasizing the importance of accurate data...
Jonathan Grode serves as the U.S. Practice Director and Managing Partner for Green and Spiegel. Jonathan has worked continuously in the U.S. business immigration law field since 1999 and has amassed considerable experience obtaining nonimmigrant and immigrant visas for new company start-ups, professional workers, artists and entertainers, athletes, physicians, and scientific researchers. In addition, Jonathan has significant experience dealing with Department of Labor and Department of Homeland Security enforcement actions as well as immigration related aspects of Mergers and Acquisitions. If interested, reference the initial conversation with Jonathan Grode here. In this episode, you'll hear about: AI's potential to reduce costs and change billing practices SWOT analysis framework applied to legal practice Future of AI-driven systems in immigration Economic implications of immigration and demographic trends Adapting legal practices amidst political and technological changes Follow and Review: We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Supporting Resources: Linkedin https://www.linkedin.com/company/green-and-spiegel-us/ https://www.linkedin.com/in/jonathan-grode-2556629/ Website https://www.gands.com/en-us/contact-us/ Alcorn Immigration Law: Subscribe to the monthly Alcorn newsletter Sophie Alcorn Podcast: Episode 16: E-2 Visa for Founders and Employees Episode 19: Australian Visas Including E-3 Episode 20: TN Visas and Status for Canadian and Mexican Citizens Immigration Options for Talent, Investors, and Founders Immigration Law for Tech Startups eBook Alcorn Academy course for best practices for securing the O-1A visa, EB-1A green card, or the EB-2 NIW (National Interest Waiver) green card—the top options for startup founders. Use promotion code EAB20 for 20% off the enrollment fee.
It's an honour to have Dr. Linda Wilson, Stress Management Specialist and Practice Director, back on the podcast once more for a wonderfully in-depth discussion. This time around, Cathy and Dr. Linda explore the complexities of Allied Health now versus in the past, giving you a lot to think about in terms of how far we've all come in the industry. You'll hear them discuss the changes in the way healthcare practices think about their businesses, the accessibility of business knowledge and support, your approach to relationships, and they also touch on Dr. Linda's book, Stress Made Easy: Peeling Women Off the Ceiling. They also chat about the intricacies of wellbeing and how it's changed over the years, including Dr. Linda's newest venture, The Wellness Agenda. Topics covered on Allied Health relationships and wellbeing: What trends and patterns Dr. Linda has noticed in the last decade in Allied Health. Importance of working on your personal wellbeing and your passionate side as a business owner. Being market and message savvy in order to boot business. Understanding the importance of relationships. Being aware of your niche. Leading as a business owner from the very beginning – sustainable thinking. Wellbeing and its intricacies, including the magic of music. What are the blocks to your wellbeing? Connect with Dr. Linda Wilson Visit Dr. Linda's Website Connect with Dr. Linda on Facebook Follow Dr. Linda on Twitter Follow Dr. Linda on Instagram (@drstressless) Subscribe to Dr. Linda's YouTube Channel Connect with Nacre Consulting: Join the Accelerator Mastermind Complete the Allied Health Biz Quiz Let's connect on Instagram Follow us on Facebook Let's connect on LinkedIn Join our Facebook Group online community More about The Private Practice Made Perfect Show: The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly. See omnystudio.com/listener for privacy information.
About Angela Gearhart:Angela's Profile: linkedin.com/in/angela-gearhart2024Websitesangelagearhart.com/ (Portfolio)mediamaxxcom.net (Company)greendogbotanics.com (Company)ANGELA'S BIO:Angela Gearhart, known for creating transformational brand experiences, tackles mission-critical challenges facing brands today. Where there is a gap between brands and their customers, they risk both revenue and relevance. Angela's deep understanding of consumer behavior and her ability to harness the synergy between marketing, sales, and technology, allow her to develop strategies that bridge the gap, igniting growth and fostering brand loyalty.By optimizing the human-physical-digital experience, she enables brands to disrupt and connect across consumer touchpoints. During her tenure as VP of Connected Brand Experience at Sleep Number, disrupted the mattress category, driving the company's growth from $300M to over $2B, with her team earning over 30 retail design, innovation, and technology awards.As a trusted advisor and influencer in the retail industry, Angela has earned accolades including recognition as a CSA Top Woman in Retail, Remodista Women2Watch in Business Disruption, Retail Innovator by Retail Touchpoints, and Design Influencer by design:retail Magazine.Angela is a Founding Partner at Media Maxx, which specializes in accelerating brand growth through ecommerce partnership marketing and retail strategies. Additionally, she serves as Executive Practice Director at AAG Consulting Group, where Angela leverages her insights into buyer dynamics and retail technology landscapes to deliver effective positioning strategies for B2B retail tech firms. She also contributes her expertise to advisory boards for Retail Touchpoints, Goldstein Museum of Design, IRISCX, and Digital Signage Experience.SHOW INTRO:Welcome to the NXTLVL Experience Design podcast.These dynamic dialogues based on our acronym DATA - design, architecture, technology, and the arts crosses over disciplines but maintains a common thread of people who are passionate about the world we live in and human's influence on it, the ways we craft the built environment to maximize human experience, increasing our understanding of human behavior and searching for the New Possible. The NXTLVL Experience Design podcast is presented by VMSD Magazine part of the Smartwork Media family of brands.VMSD brings us, in the brand experience world, the International Retail Design Conference. The IRDC is one of the best retail design conferences that there is bringing together the world of retailers, brands and experience place makers every year for two days of engaging conversations and pushing the discourse forward on what makes retailing relevant. You will find the archive of the NXTLVL Experience Design podcast on VMSD.com.Thanks also goes to Shop Association the only global retail trade association dedicated to elevating the in-store experience. SHOP Association represents companies and affiliates from 25 countries and brings value to their members through research, networking, education, events and awards. Check then out on SHOPAssociation.orgIn this episode I talk with Angela Gearhart a retail industry leader who spent 20 years at Sleep Number Corporation as the VP of Connected Brand Experience changing the way co nsumes shopped for beds by integrating relevant technologies to enhance the shopping experience and foster deeper relationships between the brand and its customers.First though, a few thoughts… * * *Off the top of our discussion, this is the sentiment that my guest Angela Gearhart expressed as we dug into a conversation about the nature of retail what it is really about.No doubt, when you think about retail there is indeed buying involved, but it is so much more than that. In the exchange of goods and services there is an intangible factor to long-term customer life-time value… a relationship. Shopping is less about stuff than a deep interpersonal connection built on our need to be in social groups. The sense of belonging and that the relationship establishes context and meaning to our lives is key.Is that too much to put on the back of a retail experience? I don't think so. For millennia, shopping has been connected to the sharing of ideas as well as the exchange between parties, you give me something and I in return I give you something. Shopping is ultimately more than getting stuff. While I think it's certainly true that factors like price point and overwhelming product assortments and some logical sequence of getting people into the store moving them through departments exposing them to products and getting them to buy has been a prominent way to think about, retail I think that it's ultimately more than that. In a world where shoppers don't have to go to the store because of the modern emergence of digital technologies allowing for convenience shopping from any place anytime from the palm of your hand, the question becomes what is it that drives people to go to the store?I don't think it would be that just price or having lots of it whatever it is I want would be the only motivator.I think what customers really want will be for their products and services to be imbued with both utility and significance.The design of entire experiences will become a critical factor in making shopping places relevant in a world where you have ubiquitous access and abundant choice. But beyond providing products, services and experiences that are beautiful and maybe even transcendent, I think shoppers will desire, as they have for centuries, the feeling of connection, a relationship, being valued and that they can find meaning in the shopping aisles as well as the dry goods and sundries.In the end we are social beings bound to an innate need to come together in community to cooperate, to share and to use our imaginations to create. Over millennia, these parts of us really haven't changed but the ways we satisfy these needs have been in continuous evolution. Advances in technology have modified the speed of change moving it from a generational evolution and incremental steps to something more akin to revolution - something that happens very quickly. The pace of change these days is exponential.So, the way we see technologies and its relationship to interaction and engagement in retail places will be a fundamental driver to how we now expect experiences to unfold. We have these devices in the palm of our hand and we will likely continue to expect that what we do from the power of our palm - which gives us a sense of agency and control over a developing customer journey narrative - will be something that we also want to do while I'm in the store.Emerging customers want to interact with technology in a way that is relevant to them - to engage in a way that changes the experiences so that it's focused on them. Personalization and customization will be key drivers to how we end up creating meaningful retail places in the near future.This is super important to understand because an entire generation of emerging shoppers who are digitally enabled and very savvy are interested in creating brand relationships that reflect their own personal ideologies.It won't just be whether or not the things they can get will be inexpensive or easy to access. Ease and convenience will simply be table stakes.Shopping or the idea of trade and commerce have been simply embedded in our evolution. Over twisting trade routes across continents, through sprawling bazaars, across the counter at a general store, through the mail or making a purchase with your smartphone on a street corner, shopping has always given us away to make meaning of who we are, how we interact and how we live. So yeah, I think shopping experiences have always been more than simply getting stuff. Shopping has at its core is an exchange forging trusting relationships and connecting to the world beyond us.Shopping whether it was in the intersections of silk trade route, the Greek Agora or in today's mega shopping malls has given us a way to connect to our families, our communities, our nations and the world and in doing so we add ourselves to that intricate weaving of our personal and cultural human tapestry. Shopping is part of our cultural orientation.I think we can look at places like the Greek agora as an ancient version of a social networking site.When you were going down to the market to get eggs and bread you were likely passing people on the way and overhearing conversations about what was happening in your community. The town crier did not stand out in the middle of a field some distance from the city he was there on the proverbial soapbox informing people of the important information of the day in the town square - in the cultural epicenter of the town surrounded by…shopping.Great retailers have it embedded in their corporate DNA that people drive their business and that their business is equally promote ideas and ideals. I think more so than ever before it's become critical to understand that for brand to remain relevant it's not just about what you sell but it's about what you stand for that is most important.So there's meaning attached to the stuff we buy it says a great deal about who you are and how do you feel about social or environmental policies. What we take away from the shopping experience is far more than the stuff but a profound and intangible element of interaction which we've come to call the ‘experience'…a body memory.Stores have naturally become the three-dimensional embodiment of the brand and a venue for interacting and emotionally connecting with people. So how people feel about the time they've committed to shopping in a retail place is a best indicator of whether or not they'll in fact make a purchase and be committed to come back over and over again. In the end it's not so much about the stuff they get but the positive feelings they hold about the people they interacted with and that helps to make shopping experiences more memorable. I know that I have had, and I'm sure that you likely have had too, experiences where a great interaction with the sales associate has helped you either make a decision about buying something or making you feel fabulous in that new black dress or that outfit.Positive memories of shopping also enhance the willingness to share that story with other people and become advocates for the brand. In the recounting of the experience you share feelings about the people you interacted with - how kind they were - how they seemed to tune into what your needs were in the moment. And in the best case scenario, it's more than just following a well crafted customer engagement protocol where a script is laid out about how to speak to a customer. There are some brands where the associates simply have it in them to know how to connect and make you feel great once you've arrived in the store.And of course this is not a new idea in the creating a great shopping experiences but this intangible nourishment of their relational right brain through personal connections helps promote the likelihood that customers move from shopper to customer and it also fosters a willingness to keep on coming back.If you're in the retail design space - for years we've used Apple as the example of it not necessarily being about this stuff. The experience is not about an inexplicably broad assortment of products in Apple stores. They have very few products displayed on any of the iconic Parsons tables. The key driver to the Apple shopping experiences about the interaction you have when you walk through the door and you meet someone in a blue shirt who asks you how they can help and their then technology facilitates the relationship.And that is a key part about the integration of technology and retail stores. Technology in retail stores needs to be in the service of something that I call “TECHNEMPATHY” - the use of technology in the service of empathic extension.If you're not using technology to build the relationship then it's digital wallpaper and not really of much use.Now… it is true that immersive digital experiences can be exceptionally captivating and I do think that we will eventually end up with stores that are somewhat like the holodeck using AR and VR.I also think that digital experiences will somehow reflect back to us my personal emotional neuro-biological - inner mind-body state. But technology can't only be for wow factor. It has to be for engaging people in relevant ways where it facilitates a relationship between me, the product and the store and the brand.And this brings me back to the beginning of this introduction to talk about my guest Angela Gearhart who spent 20 years with Sleep Number Corporation changing the entire paradigm for how we bought beds. Sleep number doesn't just have great technology in the beds that they sell you shifting your purchase from some commodity that you spent eight or so hours a day on, but to selling the idea that sleep was geared towards health and well-being. The benefits of a good night sleep – and how their bed could provide it.According to Angela Gearhart technology needs to have a purpose in a retail store.That could be to simplify the process and reduce friction or to have a wow experience but in addition to that, technology needs to help retailers understand more about their customer and connect to them after the purchase so that there is a continuous cycle of exchange of information where the relationship continues on beyond the time you spent working out the details of how your bed needs to be custom made to you. So for about for Angela, the value equation needs to include things like ease and convenience but it also has to have meaningful benefits. The experience also has to be meaningful in terms of how the environment and the product come together to sell you more than just the product.She also agrees that affordability will never not be part of the equation but if you can move people to understanding the deep benefits of the product beyond its functionality you're driving towards a different kind of relationshipIn my conversation we touch on a number of factors for what Angela believes are the critical components for retail innovation where technology is a key determinant of building the relationship. Angela Gearhart, is known for creating transformational brand experiences and tackling mission-critical challenges facing brands today.Her deep understanding of consumer behavior and her ability to harness the synergy between marketing, sales, and technology, has allowed her to develop strategies that bridge the gap, igniting growth and fostering brand loyalty.By optimizing the human-physical-digital experience, she enables brands to disrupt and connect across consumer touchpoints. During her tenure as VP of Connected Brand Experience at Sleep Number, her work changed the mattress category, driving the company's growth from $300M to over $2B. Her team earned over 30 retail design, innovation, and technology awards.As a trusted advisor and influencer in the retail industry, Angela has earned accolades including recognition as a CSA Top Woman in Retail, Remodista Women2Watch in Business Disruption, Retail Innovator by Retail Touchpoints, and Design Influencer by design:retail Magazine.Angela is a Founding Partner at Media Maxx, which specializes in accelerating brand growth through ecommerce partnership marketing and retail strategies. And…adding to that already impressive list of retail activities and accolades, she serves as Executive Practice Director at AAG Consulting Group. In that role Angela leverages her insights into buyer dynamics and retail technology landscapes to deliver effective positioning strategies for B2B retail tech firms. Let's dig in… * * * ABOUT DAVID KEPRON:LinkedIn Profile: linkedin.com/in/david-kepron-9a1582bWebsites: https://www.davidkepron.com (personal website)vmsd.com/taxonomy/term/8645 (Blog)Email: david.kepron@NXTLVLexperiencedesign.comTwitter: DavidKepronPersonal Instagram: https://www.instagram.com/davidkepron/NXTLVL Instagram: https://www.instagram.com/nxtlvl_experience_design/Bio:David Kepron is a multifaceted creative professional with a deep curiosity to understand ‘why', ‘what's now' and ‘what's next'. He brings together his background as an architect, artist, educator, author, podcast host and builder to the making of meaningful and empathically-focused, community-centric customer connections at brand experience places around the globe. David is a former VP - Global Design Strategies at Marriott International. While at Marriott, his focus was on the creation of compelling customer experiences within Marriott's “Premium Distinctive” segment which included: Westin, Renaissance, Le Meridien, Autograph Collection, Tribute Portfolio, Design Hotels and Gaylord hotels. In 2020 Kepron founded NXTLVL Experience Design, a strategy and design consultancy, where he combines his multidisciplinary approach to the creation of relevant brand engagements with his passion for social and cultural anthropology, neuroscience and emerging digital technologies. As a frequently requested international speaker at corporate events and international conferences focusing on CX, digital transformation, retail, hospitality, emerging technology, David shares his expertise on subjects ranging from consumer behaviors and trends, brain science and buying behavior, store design and visual merchandising, hotel design and strategy as well as creativity and innovation. In his talks, David shares visionary ideas on how brand strategy, brain science and emerging technologies are changing guest expectations about relationships they want to have with brands and how companies can remain relevant in a digitally enabled marketplace. David currently shares his experience and insight on various industry boards including: VMSD magazine's Editorial Advisory Board, the Interactive Customer Experience Association, Sign Research Foundation's Program Committee as well as the Center For Retail Transformation at George Mason University.He has held teaching positions at New York's Fashion Institute of Technology (F.I.T.), the Department of Architecture & Interior Design of Drexel University in Philadelphia, the Laboratory Institute of Merchandising (L.I.M.) in New York, the International Academy of Merchandising and Design in Montreal and he served as the Director of the Visual Merchandising Department at LaSalle International Fashion School (L.I.F.S.) in Singapore. In 2014 Kepron published his first book titled: “Retail (r)Evolution: Why Creating Right-Brain Stores Will Shape the Future of Shopping in a Digitally Driven World” and he is currently working on his second book to be published soon. David also writes a popular blog called “Brain Food” which is published monthly on vmsd.com. The next level experience design podcast is presented by VMSD magazine and Smartwork Media. It is hosted and executive produced by David Kepron. Our original music and audio production by Kano Sound. The content of this podcast is copywrite to David Kepron and NXTLVL Experience Design. Any publication or rebroadcast of the content is prohibited without the expressed written consent of David Kepron and NXTLVL Experience Design.Make sure to tune in for more NXTLVL “Dialogues on DATA: Design Architecture Technology and the Arts” wherever you find your favorite podcasts and make sure to visit vmsd.com and look for the tab for the NXTLVL Experience Design podcast there too.
Crystal Trawny is the Practice Director at Optiv. In this episode, she joins host Melissa O'Leary to discuss privileged access management, or PAM, including some of the pressing challenges that businesses face today, why post-integration is so important to the process, and more. Cybersecurity In Perspective is a Cybercrime Magazine podcast series brought to you by Optiv. The cyber advisory and solutions leader, Optiv mitigates risk, accelerates potential, and centers every solution not just on your vulnerabilities, but your vision. To learn more about our sponsor, visit https://optiv.com.
Guest post by John Tallon, AI & Data, App Innovation, and M365 Productivity, Practice Director, Storm Technology Nowadays, companies collect and generate reams of data, with more being generated every single second. Yet, many are struggling to harness the full potential of this data for informed decision-making. Unlocking the value of real-time data, facilitated by innovative solutions like artificial intelligence (AI) and proven business solutions such as enterprise resource planning (ERP), is becoming increasingly critical for companies to acquire customers, maximise profitability, and stay competitive. From visualising data to automating operations, organisations can use real-time analytics tools to inform decisions, delivering tangible business results. Visualising data Imagine having a crystal ball for your business - that's the magic real-time data analytics brings. By collecting and analysing this information, organisations can take advantage of real-time visibility of their overall business performance. In today's fast-paced world, businesses demand immediate access to information. Tools that provide real-time access to data analytics, such as Microsoft Fabric and Power BI, allow companies to perform detailed analysis of information and generate reports, as well as predict trends for forecasting and planning. In fact, manually compiling reports can become a thing of the past, with users able to access and collate this information with minimal effort, whenever necessary. This is particularly beneficial for sectors like retail and manufacturing, where real-time data analytics not only improves inventory management but also enables quick adjustments to operations in response to changes in demand. By quickly identifying opportunities for cost savings and new areas of growth, businesses can shape effective strategies and maximise profitability. Improving efficiency A survey by McKinsey Digital found that when data quality is low, about 30% of company time is spent on tasks that don't add much value. Automation software cuts out manual work in tasks like collecting, cleaning, and transforming data, as well as filling in gaps. It makes a business' processes smoother, less prone to errors, and ultimately more productive. This allows businesses to handle their daily tasks with greater efficiency and effectiveness. Various tools cater to different business needs, workflows, and operations. For instance, solutions such as D365 Business Central provide real-time data which is beneficial for finance, sales, service, and operations teams. It combines all information in one centralised hub, providing a comprehensive overview. Additionally, enterprise and financial systems help reduce the time spent on manual tasks such as compiling financial reports, managing inventory, and processing orders. These tools not only streamline processes but also offer a clear understanding of the latest operational data, saving time and enabling flexibility and accuracy across various business operations. Supporting priorities One key area where leveraging data proves to be a game-changer is the customer experience. According to McKinsey, data-driven companies are 23 times more likely to acquire new customers. In essence, the extensive use of data enables companies to be more customer-centric, responsive, and adaptive. In the arena of customer service, real-time data analytics equips support agents with the ability to quickly access important information, making their responses faster and more accurate. But the ripple effect extends beyond customer service; it resonates with sales and marketing teams as well. They recognise significant value in harnessing current data to craft campaigns that truly resonate with customers, enriching the overall customer experience and journey. Companies championing this data-driven approach not only enhance their service but also benefit when satisfied clients recommend their products and services to others. In other ...
In this episode, Daniel Williams interviews MGMA member Angela Kort about her career in healthcare administration and involvement with MGMA. Angela is Practice Director at Genesis Medical Associates, Inc., a busy independent family practice with six providers. She has over 20 years of experience in physician practice management, with certifications as a Medical Assistant (CMA) and a Phlebotomy Technician (CPT). In this episode, Angela shares about her role leading a medical practice and pursuit of her PhD. Key Talking Points: - Angela's career path and education goals - Benefits of MGMA involvement including conferences and volunteer opportunities - Insights from thinking again about changing mindsets and using data-driven decision making - Value of the MGMA book club for assigned readings and group discussion Quote: "Don't let not finishing the book hold you back from joining the book club. There's a lot to learn from others' perspectives too." - Angela Kort Book Talk: The book "Think Again" by Adam Grant was the selection being discussed for the MGMA book club this month. Some key points about it: - Angela found the chapters on mindset and not getting stuck in old ways of thinking to be particularly resonant. - Both Angela and Daniel agreed the book encouraged examining biases and assumptions in decision-making rather than just relying on instincts. - Angela aims to apply lessons from the book to regularly re-evaluate her thought processes and responses based on diverse data and perspectives. - Daniel saw parallels between themes in the book and MGMA's emphasis on data analysis and benchmarking in healthcare practices. MGMA Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview Music: "Be Cool" by Mr. Smith, courtesy of Free Music Archive, CC BY-NC-SA WE WANT TO HEAR FROM YOU Let us know if there's a topic you want us to cover or an expert you would like us to interview or if you'd like to appear on the member spotlight podcast. Email us at dwilliams@mgma.com. If you have a question for our Sr Advisor Cristy Good, email advisor@mgma.com.
Balaji Kandasamy is Practice Director at CEI, a 4x Sitecore MVP, a Digital Experience Community MVP, and Organizer of PGHSUG and PGHDOTNET. In this episode, Bala discusses growing up in Tamil Nadu, schooling, childhood interests, family, running a 100-employee garment company as a young man, finding his place in technology, moving to America, San Diego, Pittsburgh, food reviewing, community, Sitecore, and so much more.
It's been proven that companies prosper more when diversity increases and we improve gender balance. Yet the workplace is the same experience for all women. In fact, white women are at a distinct advantage in terms of promotions, pay, and dealing with microaggressions.When we can understand how our experience is similar and different from women of color, we can work together towards a future where all women can rise to create a truly diverse workplace that creates prosperity for all. Jill is joined in this episode by Mariah Johnson, who is an equity consultant with an emphasis on intersectionality of gender and race, and Ashley Cisneros Ritter, who is the Practice Director at Chicago Career Consulting and also the Associate Dean at the School of Business at North Park University, where she has also taught gender studies. Together they explore how women leaders can recognize and reflect on the intersections of gender, race, class, language, education and more to spot opportunities to lead in new ways that create new norms in the workplace so all women have more opportunities to rise up and find fulfillment at every level. 05:25 — How women carry the burden of unpaid labor and how to spot it to prevent it 09:25 — How to identify where patriarchal norms are at play and begin to shift the standard away from those working styles 20:32 — How women can let go of the mental burden we tend to carry so we can be present for ourselves and our family27:27 — What intersectionality is, how it can create additional imbalances in the workplace, and how we can recognize and address it (especially if you're a white woman)
We kick off our new "Love & Legal Tech" series this week where we embark on a journey to explore the personal and professional lives of couples in the legal tech industry. We are excited to interview couples who share in the excitement of weaving their professional endeavors into their personal relationships. We think this is going to be a great series where couples get a chance to tell their stories of how they balance what one of our guests describes as "Work-Life-Integration." Our inaugural guests, Alex Macdonald and Cassie Vertovec share their unique story of how a solid professional collaboration slowly turned into a deep, personal connection. Alex, the Chief Strategy Officer at McCarter and English, LLP, and Cassie, the Practice Director of Corporate and Director of Practice Strategies at Barnes & Thornburg, began their journey in the legal tech world at Seyfarth Shaw. Over the years they have found themselves leading teams together, moving across the country, isolating together during the pandemic, and most recently working in similar firms. They navigated their careers with mutual respect and understanding, highlighting the importance of communication and shared values in both their professional and personal lives. They provide insights into the dynamics of working as a couple while maintaining a balance between work and persona life. Which is no easy feat as they are both intertwined with the legal profession. Their story is a testament to the idea that professional collaboration can lead to personal growth and deeper connections. Our hopes with the "Love & Legal Tech" series are that we not only offer a glimpse into the lives of a couple navigating love and legal tech but also shed light on broader themes within the legal industry, including the shift towards greater tech integration and the challenges and opportunities it presents. Our sincere thanks to Cassie and Alex for sharing their story with us on this series premiere. Listen on mobile platforms: Apple Podcasts | Spotify | YouTube Contact Us: Twitter: @gebauerm, or @glambertThreads: @glambertpod or @gebauerm66Email: geekinreviewpodcast@gmail.comMusic: Jerry David DeCicca Transcript
Join us for a compelling discussion hosted by Indra Elangovan, Travillian's Head of Strategic Advisory, on bank board expertise, featuring a panel of experts sharing their perspectives on regulatory dynamics, risk management, cybersecurity, AI and offering invaluable advice to elevate your board to new heights during this transformative era in banking. Panelists - Julie Stackhouse, Former St. Louis Fed Regulator and Board Director at Simmons Bank - Caroline Stapleton, Partner at Orrick - Randy Lariar, Practice Director at Optiv - Peter Moenickheim, CRO at Evolve Bank & Trust Video Index 00:16 | Welcome to Board Insights Board Talent Conversation 01:16 | Introduction of Panelists 03:47 | Bank Boards – Are They Risky Enough? 04:44 | Why Board Expertise is Crucial and What resonated about this article? 13:12 | In a Transformational Period Board Talent Gaps in Risk Management, Regulatory, Cybersecurity and IT Pose a Real Concern 28:55 | Sourcing Crucial Board Talent 34:23 | Former St. Louis Fed Regulator Perspective 34:45 | Potential liability for banks with talent gaps 40:32 | Cybersecurity and AI threats and Board talent 48:15 | CRO Perspective on Board Talent 49:32 | Conclusion
Product data that is clean, consistent and enriched with accurate information and descriptions gets results.When your customers can easily find the products they're looking for you can expect sales to increase, product returns to all but disappear, and brand loyalty to continue to grow. The problem is, how do you consistently deliver this level of quality in a world of disparate data sources, data silos, and the burden of existing technical debt?AI is a powerful tool that can strategically help this industry unlock the true value of their data and meet the increasing demand for better data. By automating data cleaning, enhancing data quality, and generating actionable insights, organizations can deliver more meaningful experiences to their customers while eliminating the clutter of irrelevant data. This technology accelerates the industry's journey towards data-driven innovation and customer-centricity, ultimately giving trust to the end consumer.In today's episode of the EM360 Podcast, Analyst Susan Walsh speaks to Sam Russo, Practice Director of Automotive & Heavy Duty at Pivotree as they discuss:Why “perfect” product data is so importantIssues in the automotive industryWhat AI/ML means for those modelling and enriching product data
Like1Play00:0024:02MuteProduct data that is clean, consistent and enriched with accurate information and descriptions gets results.When your customers can easily find the products they're looking for you can expect sales to increase, product returns to all but disappear, and brand loyalty to continue to grow. The problem is, how do you consistently deliver this level of quality in a world of disparate data sources, data silos, and the burden of existing technical debt?AI is a powerful tool that can strategically help this industry unlock the true value of their data and meet the increasing demand for better data. By automating data cleaning, enhancing data quality, and generating actionable insights, organizations can deliver more meaningful experiences to their customers while eliminating the clutter of irrelevant data. This technology accelerates the industry's journey towards data-driven innovation and customer-centricity, ultimately giving trust to the end consumer.In today's episode of the EM360 Podcast, Analyst Susan Walsh speaks to Sam Russo, Practice Director of Automotive & Heavy Duty at Pivotree as they discuss:Why “perfect” product data is so importantIssues in the automotive industryWhat AI/ML means for those modelling and enriching product data
Today's guest is Mark Ceely, Practice Director, ServiceNow SecOps & IRM at InSource. Founded in 2000, InSource is a leading provider of cloud-based technology solutions and technology talent acquisition services. Through their partnerships with the world's best cloud technology companies including ServiceNow, their commitment to open and honest communication, and their desire to build a workplace environment that attracts the top talent in the industry, InSource consistently deliver world-class solutions for all of their clients' technology needs. Mark is a ServiceNow SecOps & IRM expert with over 20 years of experience in project management, business management, leadership, and technical consulting in multiple industries. Previously, the co-founder and former CEO of BECK Strategies, a ServiceNow Elite Partner and a Service Disabled Veteran Owned Small Business, Mark has demonstrated his ability to deliver innovative and effective solutions for complex IT challenges. He is also a member of the Forbes Business Council, an invitation-only community for successful business leaders and entrepreneurs. In this episode, Mark discusses: How he got into the world of ServiceNow, Why ServiceNow attracts people from diverse backgrounds, His role at Insource within SecOps and IRM, Case studies of the problems they solve for customers, Benefits they offer within Vulnerability response, The success of the veterans program
Management Perspectives: Executive Insights into the Future of Smart Manufacturing
Understand the role technology plays in implementing more sustainable practices, learn how collaboration supports better environmental outcomes, and discover the importance of embracing an innovative mentality in helping your company reach its targets. In this episode of the Management Perspectives podcast, Mike Loughran speaks with Dr Swati Murthy, Practice Director, Sustainability Services, at TCS, and Rockwell Automation's Global Head of Customer Sustainability, Dr Andrea Ruotolo, to find out more. This is Part 2 of a two-part episode.
Management Perspectives: Executive Insights into the Future of Smart Manufacturing
Understand the role technology plays in implementing more sustainable practices, learn how collaboration supports better environmental outcomes, and discover the importance of embracing an innovative mentality in helping your company reach its targets. In this episode of the Management Perspectives podcast, Mike Loughran speaks with Dr Swati Murthy, Practice Director, Sustainability Services, at TCS, and Rockwell Automation's Global Head of Customer Sustainability, Dr Andrea Ruotolo, to find out more. This is Part 1 of a two-part episode.
Today, I interview my friend, Rev. Elizabeth who is the Practice Director and psychospiritual counselor at Empowered Endings. In this episode we dive deep into understanding how we can live a rich and fulfilling life and different ways that we can experience a greater sense of peace and mindfulness during many different stages of our life, including endings. You can connect with Elizabeth here: LinkedIn: https://www.linkedin.com/in/elizabeth-uslander/https://www.linkedin.com/company/empowered-endings/ Facebook: https://www.facebook.com/empowerendings/https://www.facebook.com/VoyagesLLC/ Instagram: @empowered_endings_ https://www.instagram.com/empowered_endings_/ @voyagesllc https://www.instagram.com/voyagesllc/ --- Send in a voice message: https://podcasters.spotify.com/pod/show/jessica-mazzo/message
In this episode of the Kontent Rocks podcast, Brian McKeiver is joined by Wes McChristian, Global Kentico Practice Director at Americaneagle.com. Wes and Brian discuss their experience with working with marketing teams on approaches they can take with content governance within their CMS platforms. The two discuss the pros and cons of leveraging either a content workflow process or environment syncing strategy to create and publish content. Listen on to find out which approach for content governance may work the best for you.
Crystal Trawny, Optiv's Practice Director, Privileged Account and Endpoint Privilege Management (PAM/EPM), joins host David Puner in exploring the ever-evolving identity landscape and how emerging threats impact organizations' cybersecurity requirements. Through the eyes of an end user, Trawny shares best practices for overcoming change resistance, creating effective deployment timelines and avoiding scope creep. This episode maps the correlation between critical program elements – such as robust endpoint privilege management and dynamic access controls – and privileged access management (PAM) maturity. In the face of complexity and ransomware, insider threats and other sophisticated cyberattacks, organizations can use these insights to help assess their current strategy and chart a course for success.
Some organizations are banning ChatGPT and other generative AI models out of fear of the risks they could introduce. While this is understandable, the reality is generative AI is accelerating so fast that, very soon, banning it in the workplace will be like blocking employee access to their web browser. Randy Lariar, Practice Director of Big Data, AI and Analytics at Optiv, will discuss how to embrace the new technology and shift the focus from preventing it in the workplace to adopting it safely and securely. We will discuss the challenges and benefits of generative AI, including: - How to detect AI tools and usage - How to develop policies and procedures for using AI tools - How the protect the models, data, and infrastructure to support AI tools - What are the regulatory requirements that may impact AI tools and usage - What are the benefits of using AI tools Visit https://www.securityweekly.com/bsw for all the latest episodes! Follow us on Twitter: https://www.twitter.com/securityweekly Like us on Facebook: https://www.facebook.com/secweekly Show Notes: https://securityweekly.com/bsw-314
Some organizations are banning ChatGPT and other generative AI models out of fear of the risks they could introduce. While this is understandable, the reality is generative AI is accelerating so fast that, very soon, banning it in the workplace will be like blocking employee access to their web browser. Randy Lariar, Practice Director of Big Data, AI and Analytics at Optiv, will discuss how to embrace the new technology and shift the focus from preventing it in the workplace to adopting it safely and securely. We will discuss the challenges and benefits of generative AI, including: - How to detect AI tools and usage - How to develop policies and procedures for using AI tools - How the protect the models, data, and infrastructure to support AI tools - What are the regulatory requirements that may impact AI tools and usage - What are the benefits of using AI tools Visit https://www.securityweekly.com/bsw for all the latest episodes! Follow us on Twitter: https://www.twitter.com/securityweekly Like us on Facebook: https://www.facebook.com/secweekly Show Notes: https://securityweekly.com/bsw-314
Some organizations are banning ChatGPT and other generative AI models out of fear of the risks they could introduce. While this is understandable, the reality is generative AI is accelerating so fast that, very soon, banning it in the workplace will be like blocking employee access to their web browser. Randy Lariar, Practice Director of Big Data, AI and Analytics at Optiv, will discuss how to embrace the new technology and shift the focus from preventing it in the workplace to adopting it safely and securely. We will discuss the challenges and benefits of generative AI, including: - How to detect AI tools and usage - How to develop policies and procedures for using AI tools - How the protect the models, data, and infrastructure to support AI tools - What are the regulatory requirements that may impact AI tools and usage - What are the benefits of using AI tools Visit https://www.securityweekly.com/bsw for all the latest episodes! Show Notes: https://securityweekly.com/bsw-314
Guest: Kunal Waghmare – Practice Director, Emerging Supply Chain Solutions, Bristlecone Host: Akshi Mohla – Global Head, Branding and Communications, SAP Digital, Customer Success Welcome to SAP Experts Podcast! I am your host Akshi Mohla, and we're back – back again to dive deep into the world of Digital Innovations and best practices that make the world run better. Together we will explore the latest trends, insights, and success stories with industry experts and thought leaders. Joining us today is Kunal Waghmare, the Practice Director at Bristlecone – an SAP partner headquartered in San Jose, California, and a part of the Mahindra group. He focuses on solving end-to-end supply chain challenges for customers via emerging SAP solutions. With extensive experience across various industry verticals, Kunal has been at the forefront of business and technology programs, enabling companies to achieve their digital transformation goals. In this episode, we'll discuss the three-legged stool companies, partners, and SAP form in a digital transformation journey. We also delve into the critical importance of an early and holistic understanding of current challenges and desired business process improvements in achieving successful outcomes. Finally, we also explore the SAP Digital Value Discovery Platform and its role in enabling an immersive and comprehensive discovery while providing tangible, value-centric, customer-specific outputs at scale and unmatched velocity. So, let's jump in, and don't forget to like, share, and subscribe. You're listening to SAP Experts Podcast. Learn more about Digital Value Discovery and book your introductory session: https://sapvideoa35699dc5.hana.ondemand.com/?entry_id=1_zd5hkm2r Learn more about Bristlecone: https://www.bristlecone.com Follow Kunal: LinkedIn: https://www.linkedin.com/in/kunalwaghmare/ Follow Akshi: LinkedIn: https://www.linkedin.com/in/akshimohla/ Polywork: https://www.polywork.com/akshi Please like, share, and subscribe! Send feedback and questions to akshi.mohla@sap.com.
We are joined by Vijay Chakravarthy, Practice Director, Service Design & Strategy at Philips, to uncover the power of service design in creating better outcomes for patients. Discover how service design goes beyond product development and empowers organizations to think holistically, drive strategic change, and enhance customer experiences. Gain insights into the challenges and successes of integrating service design concepts into established organizations and learn how personalized offerings and subscription services can transform traditional business models. Tune in for thought-provoking discussions on the intersection of design, strategy, and technology, and discover practical tips for implementing service design principles in your own organization.
Lee Blaylock is the co-founder of ConstructionBevy, GolfBevy, and Annandale Capital.Starting his career at Dell (badge #244) for 7 years mostly in R&D, Lee was their 2nd ex-pat and worked two years in London and Frankfurt. He then went to Oracle, where he left as a consulting group Practice Director.The first company he started, ServiceLane, was venture backed and sold to NYSE:OC. He is the co-founder and former Managing Director of Annandale Capital, a Financial Times 300 Registered Investment Advisor managing $1.2b in institutional and private client assets. He is a graduate of the University of Texas at Austin, was named by D Magazine as a Top 20 Entrepreneur, has been the volunteer Dallas Chapter Director for StartUp Grind since 2012 and serves on several civic boards, mostly focused on helping entrepreneurs. Connect with Behind Company Lines and HireOtter Website Facebook Twitter LinkedIn:Behind Company LinesHireOtter Instagram Buzzsprout
In Episode 39 of The Legal Genie Podcast, your host, Lara Quie is in conversation with Anthony Carroll, Practice Director at Twenty Essex barristers' chambers in London.Ant has over 20 years experience at the English bar working with barristers from junior clerk up to Practice Director.He shares his career journey and the importance of having an interest outside the legal profession.Ant also shares about Retinoblastoma a rare type of eye cancer that can affect young children, usually under the age of 5. His daughter was diagnosed with this cancer when she was only 20 months old and has been receiving treatment at Great Ormond Street Children's Hospital and Royal London. You can find out more about retinoblastoma and its symptoms here: https://chect.org.ukAnt and his family also have a fundraising page where you can donate and sponsor him on his Three Peaks Challenge in August 2023 in aid of the Bart's Charity and Childhood Cancer Trust, Bright Eyes: https://donate.giveasyoulive.com/fundraising/bright-eyesTo connect with Anthony, you can go to his LinkedIn page here: https://www.linkedin.com/in/anthonyjamescarrollSupport the show Also: · If you liked this episode, please rate the show, and leave a review wherever you listen to your podcasts to help the Legal Genie reach a wider audience. · Look out for the next episode coming soon. You can connect with Lara Quie: · On LinkedIn at https://www.linkedin.com/in/laraquie · Website: https://www.laraqassociates.com · Or Email at Lara@LaraQAssociates.com
This special episode features an interview with Steve Jurch, Director of Center for Policy and Practice at the Association of Community College Trustees (ACCT) and continues the dialogue with workforce development leaders aiming to transform policies and practice to improve job quality, equity and college and industry partnerships.Steve highlights a number of initiatives ACCT has in place under the Center for Policy and Practice providing technical assistance to ACCT college members including a Non-credit/Credit Alignment Lab project, another assisting rural colleges and state systems in becoming SNAP E & T third-party providers to support students in completing college, and a skills based hiring initiative. Steve elaborates on ways ACCT supports job quality with its member institutions as well as how the organization integrates student voice into their policy work. He provides additional insights from his experience as a workforce development practitioner at Community College of Baltimore County prior to joining ACCT. The All In: Student Pathways Forwardpodcast is a part of Oregon's participation in the National Skills Coalition SkillSPAN network.
Arlyssa Heard struggles with crushing debt from student loans and a high-interest car payment. The single mom was excited to get a promotion at her job, but did not want a huge raise. “The extra $150 extra take-home in my paycheck meant losing benefits worth far more,” she said. Detroit residents like Heard hear over and over again they're to blame for their financial situations and the state of their neighborhoods. They're told they can pull themselves up by the bootstraps if only they try hard enough. Yet the system that's supposed to help Arlyssa keeps her from getting ahead. Our current economic system is not working to improve the lives of people in this city. Every day, Detroiters are struggling to make ends meet while enduring exploitative, poverty-wage jobs and punitive, deficit-based social support programs. For decades now, Detroit has been ranked among the cities with the highest rates of poverty. As a native Detroiter, this sobering reality hits home. Detroiters deserve better…Detroiters demand better! Guaranteed income is a powerful tool. More than 100 community groups and faith leaders, residents and businesses have signed a letter to elected officials demanding that Detroit join the growing number of municipalities with a guaranteed income pilot. The goal is to push for a federally-funded guaranteed income by demonstrating the benefits. By setting aside at least $1.5 million in ARPA (American Rescue Plan Act) dollars – to be matched by a philanthropic partner – we can invest in our Detroit neighbors immediately and lay the groundwork for much-needed changes to our social support systems. Here's how it works: Participants get recurring cash payments that they can use however they want, without any restrictions or preconditions. (Guaranteed income is different from Universal Basic Income, which distributes cash transfers to an entire population. Rather, guaranteed income distributes cash to a specific group of individuals who experience systemic challenges inadequately addressed by current programs.) Direct cash is a proven tool that works. Data from multiple guaranteed income pilots across the country—as well as the expanded monthly Child Tax Credit in 2021—have shown that direct cash payments are one of the most efficient and effective ways to lift people out of poverty. Participants experience drastic improvements to job prospects, food and housing security, financial stability, and their overall well-being and mental health. We have to let go of harmful stereotypes that people experience poverty due to their own failings. We need to embrace a policy shift that recognizes that Detroit residents are experts in their own lives. People need investment in their goals and full control over their choices. They deserve the dignity to choose their pathways to economic mobility. “We've made plenty of gains and we keep on climbing, but we aren't at the level where we should be,” said Heard, who signed the letter calling for a guaranteed income. “We need this because when we benefit, everyone else benefits.” What we've been doing to reduce poverty in this city isn't working. Poverty is a policy choice, and as Martin Luther King Jr. once said, “The solution to poverty is to abolish it directly by a now widely discussed measure, the guaranteed income.” In this upcoming budget cycle, Detroit has an opportunity to take a step in this direction by making an investment in its greatest asset, the people. Kofi Kenyatta is the Senior Policy and Practice Director at UpTogether. Via www.bridgedetroit.com Detroit is Different is a podcast hosted by Khary Frazier covering people adding to the culture of an American Classic city. Visit www.detroitisdifferent.com to hear, see and experience more of what makes Detroit different. Follow, like, share, and subscribe to the Podcast on iTunes, Google Play, and Sticher. Comment, suggest and connect with the podcast by emailing info@detroitisdifferent.com Find out more at https://detroit-is-different.pinecast.co Send us your feedback online: https://pinecast.com/feedback/detroit-is-different/c6f5791b-128e-4f7c-a5eb-81083149444b
Jonathan Villa, Practice Director of Cloud Security at GuidePoint, meets with host Amir Bormand in this episode of The Tech Trek. Jonathan shares his insights on how organizations can build effective Cloud security teams and adapt to a changing environment. Highlights 2:29 - How to upskill your Security team for the Cloud. 7:46 - Best practices for integrating Cloud security. 11:21 - Which skills best equip you for Cloud Security? 14:02 - Working with Cloud Security for the first time. 19:21 - How do you start learning and training for Cloud Security? About Our Guest: For more than twenty-two years Jonathan (“JV”) has served as a hands-on leader in various roles throughout information technology and cyber security. JV has been responsible for the growth and leadership of a national cloud security practice and worked side-by-side with his team to deliver services across various verticals. JV has served as an advisor to startups providing CIO/CTO services and consulted with enterprise-level CIO, CTO, and CISO leaders. Guest's Social Media: https://www.linkedin.com/in/jonathanvilla/ Thank you so much for checking out this episode of The Tech Trek, and we would appreciate it if you would take a minute to rate and review us on your favorite podcast player. Want to learn more about us? Head over at https://www.elevano.com Have questions or want to cover specific topics with our future guests? Please message me at https://www.linkedin.com/in/amirbormand (Amir Bormand)
We welcome Tom Thornton, Practice Director, Net at Work to this episode of MGMA's Business Solutions podcast. Tom is here to discuss one method of cost accounting that is gaining popularity in the healthcare industry Activity-Based Costing, or ABC. In the discussion, Tom discusses how ABC helps healthcare organizations improve cost management, enhance resource utilization, and increase efficiency and quality of care. Resources: Accounting Solutions: https://www.netatwork.com/services_1/bizsol_1/erp-accounting-solutions/erp-for-healthcare/?utm_source=MGMA&utm_medium=website&utm_campaign=MGMA+Podcast Benefits of cloud-based software: https://www.netatwork.com/resource/benefits-of-cloud-based-nonprofit-accounting-software/?utm_source=MGMA&utm_medium=website&utm_campaign=MGMA+Podcast Next Gen ERP: https://www.netatwork.com/wp-content/uploads/2023/01/sage-intacct-erp-HawaiiDentalService.pdf ERP for Children First: https://www.netatwork.com/wp-content/uploads/2023/02/Sage-intacct-erp-ChildrenFirst-Ontario-naw.pdf Business Health Assessment: https://www.netatwork.com/free-business-health-assessment/ Net at Work ABC Whitepaper: https://www.mgma.com/practice-resources/financial-management/activity-based-costing%E2%80%99s-time-has-come?utm_source=website&utm_medium=podcast&utm_campaign=bde-podcast-apr-2023-netatwork Sponsor: This episode is sponsored by MGMA Events. Join us June 6-8, 2023, for a robust and convenient learning experience featuring education from industry leaders covering a wide variety of challenges facing medical practices today. MGMA Summit is a signature online event that allows you to take control of your journey by attending live or by accessing the sessions at your own pace until July 8. Additionally, new networking opportunities will make it easy for you to meet industry peers and discuss solutions to your biggest challenges. Go to mgma.com/events/2023-mgma-summit to learn more and to register today! If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com. Thank you again for taking the time to listen to MGMA's podcast network. If you have opportunities you'd like to share with the MGMA audience, go to www.mgma.com/marketing-with-mgma/advertise to find out how you can connect with the MGMA audience.
Eva-Marie Prineas is the director of Studio Prineas, a 6-person residential architecture and interiors practice based in Sydney, Australia.In this episode, Eva-Marie and I discussed: How the studio attracts like-minded clients through a mix of clear and focused messaging, transparent values, repeat business and in-person events. The strategy Eva-Marie has taken to selecting architectural photographers, and why she believes images with emotion, as well as a bit of mess and realism, make projects seem a lot more liveable and desirable. Why Eva-Marie feels that high-pressure developer-led projects aren't a viable avenue for her practice. How Eva-Marie knew the time was right to employ a Practice Director, how the role has developed over time, and why she believes it's important for her to free herself up to spend more time working on the projects. How Eva-Marie has become more comfortable with speaking in public about her work and her practice, and how being engaged in the profession has helped her to grow as an architect and business owner. If you'd like to learn more about Studio Prineas, you can visit studioprineas.com.au. You can also follow the studio on Instagram @studioprineas. Office Talk is hosted by Dave Sharp, M.Arch—an architectural marketing expert and the director of Office D.SHARP, a practice providing specialised consultancy, marketing and PR services tailored to meet the particular needs of architects. Working as a sole practitioner, Dave employs a collaborative, conversational approach to his work, fostering long-standing relationships that yield tangible results for clients.Visit officedavesharp.com to learn more.This episode was supported by ArchiPro. ArchiPro showcases the best and latest in the architecture and building industry, and connects people with trusted trade professionals and products to suit their needs. Visit ArchiPro.com.au to learn more.
Christophe Bertrand, Practice Director of Data Management and Analytics at Enterprise Strategy Group shares his insights on how companies can close the SaaS backup disconnect and ensure that their data is fully protected.
In this episode, I had the opportunity to talk with Kipp Sorensen. In his words, Kipp is the "Practice Director @journeyteam, Order of Man Podcast Contributor, Jiu-Jitsu Black Belt, and Iron Council Leadership." We discuss challenges facing men, encouraging leadership in the workplace, and taking responsibility for our lives. I think you're really going to be encouraged by this conversation. Learn more about Kipp here: https://linktr.ee/kippsorensen Follow Kipp on Instagram here: https://www.instagram.com/kippsorensen/ Learn more about the Order of Man here: https://www.orderofman.com Learn more about Be A Man here: https://linktr.ee/be_a_man_bam If you enjoyed the episode, please like, subscribe, and share with a friend!
Today's guest is Andrea Leigh Buma, Practice Director of Security & Risk at c1secure. Founded in 2012, c1secure is an independent security and compliance firm addressing the stringent demands of Domestic & International mandates and cyber security policy. c1secure provides a full suite of security and compliance solutions including, managed security services, professional services and product sets. They are pioneering intelligent security solutions for the extended digital enterprise with their CISO Sentinel™ Security & Compliance platform, a continuous monitoring platform hosted in the cloud and related offerings. As a Premier ServiceNow partner focused on the Integrated Risk Management and Security Operations modules, they offer implementation services, managed services and product development on the platform. In the episode, Andrea will discuss: Why ESG is a hot topic in the industry, The challenges of working with ESG products in supply chain, The role of ServiceNow supporting ESG programs, How ServiceNow can help customers launch ESG initiatives and What the future holds for companies within the ESG market
In today's episode of the Mobile Workforce Podcast, we are talking all about your relationship with data. Our guest is Kipp Sorensen, the Practice Director at JourneyTEAM an expert in the field of data and its applications. We cover topics such as data design, organization, and what a healthy relationship with data looks like. Kipp shares his insights on how to overcome the challenges that businesses face when it comes to data. He also explains how data can help businesses make better decisions and improve their revenue, and more importantly their profits. Key Takeaways: The importance of data design and organization How to overcome the challenges of data sprawl The benefits of data for businesses
From the Great Resignation to the Great Reset companies are still struggling with staffing their organizations. As we close out the year 2022 and start our 2023 planning we are faced with another glooming R, the Recession.In this episode, Richmond SHRM Voices Podcast sits down with Jillian Tyree, Market Director with global talent solutions firm Robert Half, based in Richmond, Va. to discuss how a contingent workforce can help build business agility during this time of uncertainty of future economic fallout.Jillian Tyree oversees multiple practice areas: contract finance and accounting, permanent placement, management resources, full-time contract talent, and administrative and customer support. In her role, Jillian focuses on business development and recruiting, while managing and training her teams, overseeing operations in three offices, two in Richmond and one in Norfolk. Jillian holds 15 years of experience in specialized talent solutions at Robert Half. She has been with Robert Half since 2007 and has served as Practice Director, Branch Director, and Metro Market Director. She holds a B.A. in English from Limestone University. Additional facts:Jillian has been an SHRM member for 2 years. She is also involved locally with the United Way of Richmond and the United Way Women Rise program. A media spokesperson for Robert Half, Jillian has done TV interviews with local CBS and NBC affiliates as well as a number of local national print and radio outlets.
The field of reproductive medicine is beginning to feel the effects of the post-Dobbs landscape. Delphine O'Rourke, Partner, Goodwin Procter LLP, speaks with Dr. Brian Levine, Founding Partner and Practice Director, CCRM New York, about how the field is reacting, particularly as it relates to innovation, surrogacy, and access to treatment. Dr. Levine is a leader in the field of reproductive medicine and the founder of Nodal, a surrogacy platform that is driving transparency between surrogates and intended parents.To learn more about AHLA and the educational resources available to the health law community, visit americanhealthlaw.org.
Superpowers School Podcast - Productivity Future Of Work, Motivation, Entrepreneurs, Agile, Creative
For the full show notes and transcription checkout: https://www.superpowers.school/ Watch episodes on YouTube: https://www.youtube.com/c/paddydhanda/ ★ BUY ME KO-FI ★ If you enjoy the podcast, then you can donate a small amount here as a token of your appreciation: https://ko-fi.com/paddydhanda Contact Paddy at: pardeep_dhanda (at) hotmail.com --- Send in a voice message: https://anchor.fm/superpowers-school/message
Superpowers School Podcast - Productivity Future Of Work, Motivation, Entrepreneurs, Agile, Creative
For the full show notes and transcription checkout: https://www.superpowers.school/ Watch episodes on YouTube: https://www.youtube.com/c/paddydhanda/ ★ BUY ME KO-FI ★ If you enjoy the podcast, then you can donate a small amount here as a token of your appreciation: https://ko-fi.com/paddydhanda Contact Paddy at: pardeep_dhanda (at) hotmail.com --- Send in a voice message: https://anchor.fm/superpowers-school/message
In this episode, I invite Ashley Ritter for a conversation addressing workplace burnout. She shares great insight on some of the nuances and complexities of how we may view and understand workplace burnout. Highlights of our conversation include:Defining workplace burnoutUnderstanding your relationship with chronic stressAddressing the system of stressors at an organizational levelEmotional safety at workIndicators of a toxic workplaceUnderstanding emotions at workAbout AshleyAshley K. Ritter is the Practice Director and Career and Leadership Coach at Chicago Career Consulting where they empower individuals and teams to design meaningful lives and careers. She believes the world of work can exist with more creativity, human compassion, and equity. She specializes in issues related to burnout, toxic workplace recovery, and emotional safety at work. Connect with Ashleyhttps://www.linkedin.com/in/ashleykritter/https://www.chicagocareerconsulting.com/https://www.chicagocareerconsulting.com/podcastResources/ArticlesBurn-out an "occupational phenomenon": International Classification of DiseasesWhat You're Getting Wrong About BurnoutConnect with me!LinkedIn: https://www.linkedin.com/in/lizherrera1/Instagram: https://www.instagram.com/lizcareercoaching/Website: https://www.lizcareercoaching.net/Twitter: https://twitter.com/HerreraLiz27Email: lizcareercoaching@gmail.comMusic: https://www.purple-planet.comArtwork: Joseph Valenzuela DesignSupport the show
Date: September 22, 2022Love Me or Leave Me PodcastDetermined to Divorce with Joy RosenthalHosted by Meredith Shirey & Isaiah Vallejo-JusteProduced by Rich HackmanDescription:Mediator Joy Rosenthal returns to the Love Me or Leave Me podcast, and weighs in on the finality of a person's resolve to go through with a divorce, the legal and emotional implications.In this episode we discuss:How feelings differ for each person in divorceSeeking emotional support systemsThe effects on children in a divorceHow one divorce differs from the other, and their settlementsHow and when to maintain privacy during divorce proceedingsFree Resource: Divorce Journey RoadmapCourse: Landing On Your Feet, A Compassionate Lawyer's Guide to DivorcePodcast Website: www.lovemeorleavemepodcast.comPodcast Email: lovemeorleavemepodcast@gmail.comAbout Joy RosenthalJoy S. Rosenthal, Esq. - compassionate lawyer, divorce mediator, educator.Joy is a compassionate lawyer and divorce mediator based in York City. She founded Rosenthal Law & Mediation in 2006, after representing children in Family Court for nearly 10 years. Joy's practice now focuses on divorce mediation. Joy is also an adjunct professor at the CUNY School of Law, and the creator of her signature online divorce course, Landing on Your Feet - A Compassionate Lawyer's Guide to Divorce.Email: joy@joyrosenthal.comWebsite: http://www.joyrosenthal.com/Instagram: @joymediator About Meredith ShireyMeredith Shirey, MS, LMFT is a licensed psychotherapist specializing and the Founder and Practice Director of her New York based psychotherapy practice. Trained in Mental Health Counseling and licensed in Marriage and Family Therapy, Meredith's approach to treating clients emphasizes the importance of focusing the quality of interpersonal relationships and their impact on almost every facet of our lives. She believes that everyone is deserving of connection and strives to show empathy and compassion to everyone in her life.Office Email: info@relationshipcounselingnyc.comWebsite: www.relationshipcounselingnyc.com About Isaiah Vallejo-JusteIsaiah Vallejo-Juste is an attorney with over fifteen years of experience in matrimonial and commercial litigation and has been recognized as a Rising Star by Super Lawyers for the year 2019. Isaiah has represented some of New York's City's most successful and affluent individuals in the area of family law, including, divorces, prenuptial agreements, support hearings, custody proceedings, family offense proceedings, appeals, and all other family law proceedings throughout the New York City metropolitan area. Isaiah often also taps into his substantial commercial litigation experience in litigating complex financial issues involved in a divorce.Office Email: Isaiah@rvjlaw.comWebsite: http:/www.rvjlaw.com DISCLAIMERThis podcast is for informational purposes only. It does not constitute medical or legal advice and is not a substitute for professional consultation, diagnosis, or treatment. Always follow up with a licensed attorney or healthcare professional who can address your specific needs.
Today we're talking to Kipp Sorensen, Practice Director at JourneyTEAM; and we discuss how relationships with clients have to be rooted in trust; why fortune 500 companies are losing billions to data disorganization; and how Brazilian Jiu-jitsu bolstered Kipp's ability to lead his team. All of this right here, right now, on the Modern CTO Podcast! Learn more about Kipp and JourneyTEAM at https://www.journeyteam.com/
Divorce rates have doubled for those aged 50 and over since 1990, and tripled for those 65 and over. It's shocking to think what once seemed like your happily ever after, could possibly turn out to be the downfall of your family, finances, and overall happiness. For that reason, many couples are left asking, “How did we get here?” Meredith Shirey, Founder and Practice Director at Meredith Shirey Marriage & Family Therapy, provides her insight on that question and more in this week's episode. Meredith reviews the biggest catalysts leading to divorce and how marriage is perceived in different cultures and throughout history. Furthermore, she reveals what to consider when divorcing, as well as how this can impact your family and children. Later in the episode, Wes mentions his findings regarding marriage mulligans for Happy Retirees, Meredith dives into the touchy subject of affairs, marrying for happiness, and describes divorce patterns along with how to repair them. Learn more about your ad choices. Visit megaphone.fm/adchoices