Podcasts about employee matters

This episode is about Managing Difficult Conversations Maximizing Employee ROINatasha Hawker is co-founder of Employee Matters, your in-house HR and recruitment experts coming in and out of your business as and when you need them. A finalist in the Australian 2023 Telstra Best of Business Awards, Natasha Hawker is author of From Fire to Hire, Managing the Employee Life Cycle, Higher, manage, Wellbeing and exit. [2:09] Praise for the book, highlighting its universal principles for managers. [2:27] Feedback suggests the book is conversational and practical, designed to be a go-to resource for managers. [2:50] Introduction to the topic of difficult conversations in management and key questions managers should ask themselves. [3:10] Importance of normalizing feedback in everyday business to prevent difficult conversations from escalating. [3:43] Discussion on the importance of having regular one-on-ones with employees to facilitate open communication. [3:57] Approach to daily huddles and how they improve accountability, communication, and listening skills, especially in remote teams. [5:55] Exploration of why managers avoid difficult conversations, highlighting the lack of formal training for managers on handling performance discussions. [6:12] Three key areas managers need to improve: hiring better, managing better, and exiting better. Structured feedback can prevent performance issues from escalating. [7:19] Reflection on personal experiences of avoiding feedback, explaining how unaddressed small issues can snowball over time. [8:08] Shift in business—introducing private one-on-ones to create a space for open conversations before issues arise. [8:40] Importance of vulnerability in leadership, encouraging managers to seek feedback from their teams. [9:50] Challenge of employees reacting emotionally to feedback, with de-escalation techniques from Never Split the Difference by Chris Voss. [11:29] Advice on acknowledging emotions during difficult conversations and using pauses to allow employees to express their feelings. [12:19] Role of social sensitivity in effective teams—reading nonverbal cues and responding appropriately. [12:46] Recommendation to prepare employees for tough feedback conversations by framing them as growth opportunities. [13:48] Suggestion for a direct approach to sharing feedback, allowing employees to correct assumptions and engage in open dialogue. [14:10] Introduction to the topic of exit interviews, explaining their value in identifying trends, retention risks, and leadership challenges. [15:09] Concept of stay interviews—proactively engaging employees to understand what would keep them in the company. [16:17] Exploration of the benefits of an alumni program and how staying connected with former employees can lead to new business opportunities. [17:09] Shift in discussion to onboarding, explaining how poor onboarding increases turnover, emphasizing the need for structured induction programs. [19:35] Discussion on the importance of leadership in encouraging employee growth, advocating for managers to develop their teams rather than hoarding knowledge. [20:38] Identification of a critical gap—many businesses underutilize their management teams, missing opportunities to increase productivity and profitability. [21:30] Information on how Employee Matters helps small to medium businesses with HR and recruitment, emphasizing that strong HR practices provide a competitive advantage. [21:43] Contact Employee Matters at employeematters.com.au to learn more about their HR and recruitment services. Learn more about your ad choices. Visit megaphone.fm/adchoices

@Natasha Hawker  founder of @Employee Matters discusses the importance of employees in small businesses, and the impact they have on business performance. Natasha emphasizes the need for exceptional HR practices and the role they play in driving business growth and sustainability. She also discusses the current employment relations landscape and the importance of compliance. Natasha provides insights into the red flags that small business owners should be aware of and the benefits of outsourcing HR services. She concludes by discussing the significance of employee ownership and the role it plays in business success and potential sale. The conversation explores;the importance of investing in personal and professional development for both business owners and employeesthe need for business owners to have a growth mindset and actively seek opportunities to learn and improvethe benefits of employee ownership and how it can increase engagement and motivationthe significance of creating a compelling employee value proposition and fostering a transparent and inclusive work environmentthe use of advisory boards and networking with other business owners is also recommended as a way to gain valuable insights and support.Natasha made it very clear how your employees have such a significant impact on the performance and success of small businesses. This short video beautifully categorises the 4 types of employees and provides a framework for business owners to better manage their #employeeassets. https://share.vidyard.com/watch/qVFVgq3EKyYakjSjQkGCEN?vyetoken=fa04c069-8443-4adb-b9b9-c9ca0dae4ae4&portalId=20625731TakeawaysExceptional HR practices are crucial for business growth and sustainability.  For more information on better managing the 7 main HR risks you should read this ebook from Employee Matters (https://app.hubspot.com/documents/20625731/view/791072601?accessId=a9b9bb)Small business owners should be aware of red flags such as pay secrecy and compliance with employment relations legislation.Outsourcing HR services can provide expertise and support for small businesses without a full-time HR resource.Employee ownership can contribute to business success and potential sale. Investing in personal and professional development is crucial for business owners to improve their skills and knowledge.Employee ownership can increase engagement and motivation among employees.Creating a compelling employee value proposition and fostering transparency and inclusivity are important for attracting and retaining high-quality employees.Advisory boards and networking with other business owners can provide valuable insights and support.@kerrcapital@michaelkerr  Thanks for listening. Visit the Small Business Banter website to subscribe, listen back, or check out any resources or information mentioned on the show. Search @SmallBusinessBanter on your favorite podcast player to subscribe and listen to the episodes. Reach out to Michael Kerr via the website if you need personal assistance or advice for your small business. michael.kerr@kerrcapital.com.au www.smallbusinessbanter.com.au

Small Biz Matters: People, Policy, Purpose ~ Episode #222 Broadcast date: 13th February 2024 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guest: Natasha Hawker, Managing Director Employee Matters It is all the politicians and business leaders are talking about right now: the new Industrial Relations Reforms passed by Parliament recently after months and months of negotiations. The business groups representing small businesses aren't happy, the industry associations having been campaigning for months, and small businesses themselves and once again, lost. I suppose they'll have their say at the next election. But in the meantime, when all the dust settles on leaders' and the media's perspectives, what does that mean for you, the small business person? Luckily, an expert with decades of experience joined us to take us through these changes and the myriad of other laws which have also recently dropped; Natasha Hawker from Employee Matters. We chatted about Respect@Work, People at Work (psychosocial hazards) D&FV Leave and the process, Pay secrecy... and what small businesses can expect when these recent laws coming into affect. PEOPLE - How is small business coping with these changes to IR? What is the best advice you can give small business people on how to manage all these changes coming down the pipeline? POLICY - Can you walk us through the main changes which have recently been legislated recently and when and how small businesses can expect this to take effect in their business? Respect@Work, People at Work (psychosocial hazards) D&FV Leave and the process, Pay secrecy PURPOSE - Why in your opinion has the Government felt these changes to workplace laws are necessary? What do you hear from your clients in response to the changes they need to make? What are the risks if you do nothing? When did the changes come into effect? Natasha Hawker is the Managing Director of Employee Matters and a leader in the Australian HR space. She uses her 29 years of HR and business experience to alleviate 'employee headaches.' From large corporations to startups, she's worked with clients across a diverse range of industries. Her business acumen and commitment to sustainability made Employee Matters a NSW State Finalist in the 2023 Telstra Best of Business Awards and she's an Amazon best-selling author of 'From Hire to Fire & Everything in Between. Founded in 2011, Employee Matters provides employee support to businesses who want to maximise profitability through their employees but struggle with hiring the best, understanding the legislation and firing non-performers. She could see the frustrations, time wasted and trouble that business was getting into and could see that many businesses were not fully utilising their employee resources to get maximum productivity. To find out more go to: https://www.employeematters.com.au

In one of the most value-packed episodes yet, I'm joined by Natasha Hawker, Managing Director at Employee Matters, as she shares endless tips, statistics, and insights on recruitment and retention that all allied health business owners need to hear. Natasha discusses her observations of the workforce in the last five years, explaining why the applicant market is the tightest she's seen in 27 years. She shares the three things employees prioritise when considering a new role, the importance of an Employee Value Proposition (EVP) for every business, and why you should be investing in yourself as well as your employees when it comes to skill sets. You'll even hear her tips on how you can sharpen your interviewing skills. Topics covered on recruitment and retention, an Employee Value Proposition (EVP), and upskilling yourself and your employees:  Top three things that employees prioritise when they consider a new job, and why the applicant market is the tightest it's ever been in 27 years. Why you need to identify your EVP and the 5 main categories you need to know to understand how to put your business above your competitors.  Why you need to invest in upskilling your managing skills and your employee's skills to broaden skill sets. Resources Mentioned  Purchase Natasha Hawker's book ‘From Hire to Fire & Everything in Between'  Where are you now? Video to assess where your business sits now and where you might be aiming to get to. Recruitment Genius Model  Employee Value Proposition – EVP video Connect with Hannah Dunn Visit Natasha Hawker's Website  Visit the Employee Matters Website Connect with Natasha Hawker on LinkedIn  Follow Natasha Hawker on Twitter Follow Natasha Hawker on Facebook Tune into Natasha Hawker's Podcast, Employees Matter Podcast Connect with Nacre Consulting:  Join the Accelerator Mastermind  Complete the Allied Health Biz Quiz  Let's connect on Instagram  Follow us on Facebook  Let's connect on LinkedIn  Join our Facebook Group online community  More about The Private Practice Made Perfect Show:  The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.  The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.  As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.  All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.See omnystudio.com/listener for privacy information.

Natasha Hawker, MD of Employee Matters a leader in the Australian HR space, shares with us the Employee Value Proposition, Mental Health, War for Talent, How to Hire and Liability.  We even came up with an amazing idea of a new group to recruit for the hospitality industry.

As the Founder and Managing Director of Employee Matters, Natasha Hawker knows all about the issues that keep the CEOs of SMEs up at night. Having worked in HR roles in corporations, and now running her own business, she offers an interesting perspective in this week's episode of The Caring CEO. Natasha runs Employee Matters with her husband, which is something that many of us could never contemplate doing, and shares how they make that work. In addition Natasha is also the author of From Hire to Fire & Everything in Between, and volunteers for Dress for Success, a NFP that helps women in need get back into the workforce. In her line of work, Natasha has to have a lot of difficult conversations. She shares with us the tried and tested way that she approaches these conversations. This is a skill that is not only used in the workplace, but in our personal lives as well. Anyone with teenagers, will want to hear this. Hosted on Acast. See acast.com/privacy for more information.

Natasha Hawker is the Managing Director of Employee Matters. With a fascinating background in finance with companies including Westpac, Fuji International Finance and BZW she transitioned into recruitment and then on to Human Resources roles within global management consulting firms before setting up her own HR business.

If you're an #SME who has #staff, you need to be careful. COVID19 has seen #business understandably restructure staff numbers, simultaneously Unfair dismissal #complaints to Fair Work have gone up by 70% in the last quarter. It could cost you up to 6 months of the #employee salary. And it could be the final straw for you and your business. To join our SME TV Community just subscribe to our YouTube Channel. We need your support, not just for us, but for all SMEs and we encourage you to comment - & share SME TV. Joining us today to tackle the cost issue of Unfair Dismissal Complaints is Natasha Hawker, Senior HR Practitioner & Director of Employee Matters. Natasha shares with us her business grant - Restructure Your Business To Survive Matching Grant. Link: Grants Application: https://docs.google.com/forms/d/e/1FAIpQLSeO42_A08pMIMLlxVQOM9uaTkVRCIqn9xcM_BuwAwhPkx243g/viewform

Natasha Hawker, Director of Employee Matters, joins Craig West to share her views on the future of work post-COVID-19, why she thinks Jobkeeper is a ‘game-changing’ opportunity that many businesses are missing out on, and how business owners can take advantage of the current ‘downtime’ to improve their business systems, efficiencies and value.

Companies are facing a wide array of challenges in the COVID-19 pandemic, especially wen it comes to employee matters. Some are considering reducing their workforces, while others are striving to increase them. In this special edition episode of The Wrap, David Salters, CSP, TSC , Director of Sales and Operations for Warren Averett Staffing & Recruiting, and Kelly Cochran, Warren Averett's Director of Human Resources, join our hosts to discuss how companies can best make decisions impacting their team members and the most important things to consider when it comes to their employees. This podcast episode includes discussion about:·       Options for employers to minimize the impact of reducing pay or schedules·       Tips for communicating difficult news about furloughs or layoffs to your employees·       Considerations for employers seeking to maintain benefits for employees who aren't working or who are working on a reduced schedule·       Things to keep in mind when you company begins to re-recruit and rehire after furloughs or layoffs·       Considerations for companies looking to retain and reward essential employees during the COVID-19 pandemic This episode reflects our views at the time this podcast episode was released and should be used as reference only. We recommend that you talk to your Warren Averett advisor, or another business advisor, for the most current information or for guidance specific to your organization.

Human Resources is one of the hardest things to manage when it comes to business. Employee Matters is a company that helps small to medium businesses hire and manage better. They offer services on HR that is fully flexible depending on the needs of your business and help you maximise profitability and productivity through your employees. Natasha Hawker, Founder and Managing Director of Employee Matters, joins us in this episode of the Practice Made Perfect Podcast, to talk about all things HR. From recruitment, management, mental health in the workplace, and so much more. It was a wealth of knowledge talking to her and I’m happy to be sharing this conversation with you today. Episode highlights: Overview of Employee Matters Products & Services offered by Employee Matters Mental health in the workplace. Natasha’s understanding on the statistics on mental health and mental wellness for business owners. Mental wellness as self-care strategies. Mental health prevalence in the workforce. Natasha’s thoughts on Employment Assistance Providers (EAP) services. Recruitment as a pain point for businesses. Great ways to make applicants feel absolutely loved and involved as the next necessary teammate. Pro tips to think about on your Employee Value Proposition. Recruiting work of Employee Matters. Seeing students working as allied health assistants and transitioning to fully paid work. The importance of managers becoming great leaders. What it takes to run a great business. Tips and concerns on retaining people in the allied health industry. Natasha’s reasons for doing what she does, why she does it and how she helps businesses Useful Links Natasha Hawker Website Natasha Hawker LinkedIn From Hire to Fire and Everything in Between Employee Matters Website Source Bottle Nacre Links:  Website LinkedIn Twitter Facebook Instagram Pinterest

Guest’s Background: Natasha Hawker is a business owner, who has been running Employee Matters with her husband and business partner Mark for the past five years, they have 9 employees. Employee Matters works with clients across Australia and has international clients from USA, UK, and Asia. Employee Matters helps small to medium businesses hire better, manage better and if required, exit better. She has worked in Employee Relations for over 23 years, working both nationally and internationally, including twelve years at Accenture, one of the top global management consulting firms. She is routinely featured in the SMH, Australian Financial Review and The Huffington Post and she is a regular writer for Flying Solo and Her Business. She has been nominated for the Telstra Businesswomen of the Year and Small Business of the Year and she has personally hired, managed and fired over 15, 000 employees. She is also a professional speaker and author of ‘From Hire to Fire & Everything in Between’ which is available in all great bookstores, and also on Amazon. But before life as an entrepreneur, Natasha had a successful corporate career and now she uses her corporate best practice knowledge and applies it in a way that makes commercial sense to small to midsize business. She is renowned for helping small businesses grow their businesses faster than ever before through their employees. Website: employeematters.com.au The Employee Termination Process Based on Their Performance Step 1: Have all the foundation steps in place. Step 2: Steps prior to a performance management meeting. Step 3: Script of the performance management meeting. Step 4: Conduct a performance meeting. Step 5: Deal with the emotional side. Support the show.

Today on the show we have Natasha Hawker, and Natasha is going to talk to us about How to build Employee Assets and not liabilities.Natasha is the Director of Employee Matters, she’s also a speaker and Author. With over 25 years’ experience she is an expert in employment relations, recruitment, performance management, terminations and mediation.Natasha is routinely featured in the SMH, ABC Radio and The Huffington Post and she is a regular writer for Flying Solo and HerBusiness Network. She has an impressive background and we are honoured to have her on the show! So Welcome NatashaIn this episode you’ll learn:- The 9-step employee asset model- Why employee relations and HR best practice are so important.- The short- and long-term consequences of a broken employee relations and HR practice.- The key elements to building a high preforming culture.- The 3-step strategy to rebuild the trust of your team and increase engagement.- The concerning truth about mental health in the workplace and what we can do about it.Here’s how you can further connect with Natasha Hawker:Employee Matters Facebook Natasha Hawker LinkedinNatasha Hawker Twitter Employee Matters Linkedin Employee Matters WebpageEXTRA RESOURCES :The 9-step Employee Asset Model: https://vimeo.com/353763181

Today on the show we have Natasha Hawker, and Natasha is going to talk to us about How to build Employee Assets and not liabilities. Natasha is the Director of Employee Matters, she's also a speaker and Author. With over 25 years' experience she is an expert in employment relations, recruitment, performance management, terminations and mediation. Natasha is routinely featured in the SMH, ABC Radio and The Huffington Post and she is a regular writer for Flying Solo and HerBusiness Network. She has an impressive background and we are honoured to have her on the show! So Welcome Natasha In this episode you'll learn: - The 9-step employee asset model - Why employee relations and HR best practice are so important. - The short- and long-term consequences of a broken employee relations and HR practice. - The key elements to building a high preforming culture. - The 3-step strategy to rebuild the trust of your team and increase engagement. - The concerning truth about mental health in the workplace and what we can do about it. Here's how you can further connect with Natasha Hawker: Employee Matters Facebook Natasha Hawker Linkedin Natasha Hawker Twitter Employee Matters Linkedin Employee Matters Webpage EXTRA RESOURCES : The 9-step Employee Asset Model: https://vimeo.com/353763181

Natasha Hawker is the Director and Owner of Employee Matters - a company that helps small to medium businesses with their HR requirements. She is a speaker and author and helps entrepreneurs, both nationally and internationally, get the best from their employees. Natasha admits that she’s always felt drawn to helping others, from being the ‘agony aunt’ to her peers in school to tagging along with her mum while she volunteered for Meals on Wheels. Natasha remembers being particularly affected by the loneliness of some of the older people in her community and reflects on how she was able to make an impact simply by communicating with them. In this episode, Natasha talks about her first foray into being a business for good through the Dress for Success initiative, which provides workplace attire and career support for disadvantaged women. Natasha also reveals her plans for getting more women in the boardroom and her desire to mentor more female entrepreneurs. Natasha goes in-depth about the tools she uses to help entrepreneurs navigate the business environment, from employee skills training to practical legal advice. She expounds the importance of being transparent with your employees; communicating your goals, and developing a passionate team. Natasha also discusses the idea that you can make an impact on your clients, employees and your cash flow while also giving back, and explains how you can step up your giving as the business grows. Enjoy! What You Will Discover in This Episode: How to step up your giving as your business grows. The importance of integrating your giving into what you do. Why your global impact goals need to be scary. How investing in education is good business sense. Why employees are your competitive edge. Why you should create a highly engaged team. The importance of having an internal communication strategy. Why Human Resources is a critical business asset. Resources: Employee Matters Natasha Hawker Connect with Natasha: Natasha's Twitter Natasha’s LinkedIn Are you enjoying the podcast? Listen to the episode here and leave us a review: iTunes: https://itunes.apple. com/au/podcast/inspiring- business-for-good/ id1442173853?mt=2 Stitcher: https://www. stitcher.com/podcast/ inspiring-business-for-good Soundcloud: https:// soundcloud.com/ inspiringbusinessforgood Google Podcast: https://www.google.com/ podcasts?feed= aHR0cHM6Ly9pbnNwaXJlLmJ1c2luZX NzL2NhdGVnb3J5L2luc3BpcmluZy1i dXNpbmVzcy1mb3ItZ29vZC1wb2RjYX N0L2ZlZWQv Spotify: https://open.spotify.com/show/2Gfg1nuJFEZpzRocWWWi2U?si=1hhfmpRsQiOAnEDk47EV5w Don’t forget to subscribe on iTunes to be notified when new episodes are released. Episode show notes proudly produced by Content Jet. The post Natasha Hawker on The Importance of HR & How To Increase Your Giving As Your Business Grows appeared first on Inspire CA - Family Small Business Accountants Brisbane.

In her early career, Natasha Hawker worked in Banking and Finance and as a Recruiter before focusing her skills on Human resources. Today she is the director of Employee Matters, which provides employee support to small businesses who want to maximise profitability through their employees but struggle with hiring the best, understanding the legislation and firing non-performers. Natasha's book From Hire to Fire and Everything in Between explores her 9 Step Employee Life Cycle - hire, manage, well being and exit. Tony chats with Natasha about the importance of diversity in the workplace, the changes to retirement over the years, her book and more. Books mentioned in this podcast: From Hire to Fire and Everything in Between by Natasha Hawker —> https://bit.ly/2Bvq7sg Host: Tony Nash Guest: Natasha Hawker

In her early career, Natasha Hawker worked in Banking and Finance and as a Recruiter before focusing her skills on Human resources. Today she is the director of Employee Matters, which provides employee support to small businesses who want to maximise profitability through their employees but struggle with hiring the best, understanding the legislation and firing non-performers. Natasha's book From Hire to Fire and Everything in Between explores her 9 Step Employee Life Cycle - hire, manage, well being and exit. Tony chats with Natasha about the delicate process of firing employees, engagement levels in the workplace, her new book and much more. Books mentioned in this podcast: From Hire to Fire and Everything in Between by Natasha Hawker —> https://bit.ly/2Bvq7sg Host: Tony Nash Guest: Natasha Hawker

In her early career, Natasha Hawker worked in Banking and Finance and as a Recruiter before focusing her skills on Human Resources. Today she is the director of Employee Matters, which provides employee support to small businesses who want to maximise profitability through their employees but struggle with hiring the best, understanding the legislation and firing non-performers. Natasha's book From Hire to Fire and Everything in Between explores her 9 Step Employee Life Cycle - hire, manage, well being and exit. Tony sits down to talk with Natasha about the #MeToo movement, women in business and her new book. Books mentioned in this podcast: From Hire to Fire and Everything in Between by Natasha Hawker —> https://bit.ly/2Bvq7sg Host: Tony Nash Guest: Natasha Hawker

Enjoy this episode Meet the Jerry & Jamie Jerry Curtin – General Manager Jerry’s passion to understand the essence of employee performance has been (https://www.localfirstpodcast.com/wp-content/uploads/2019/02/Jerry.jpg) paramount to his success developing teams domestically and internationally.  He works to build great teams of professionals from all walks of life, and teaches them how to integrate and leverage their expertise to deliver better business results While working hard and awaiting his next adventure, he relaxes and recharges in the studio.  Jerry enjoys a diverse set of healthy outdoor activities such as; biking, hiking, fishing, and running. Jamie Howard – VP of Sales and Marketing An accomplished executive in the sales and management arena, Jamie’s strategic approach is to work to understand a client and their business challenges and develop solutions to achieve their business objectives. Jamie’s experience centers on (https://www.localfirstpodcast.com/wp-content/uploads/2019/02/Jamie.jpg) coaching, training and developing corporate sales teams and business strategies for employee health, safety and engagement initiatives. Outside work Jamie spends time with his wife and three children and has a passion for outdoor activities and sports. My favorite takeaways from this week’s episode: Accountability and a high-touch engagement and coaching relationship. Being onsite with our two practitioners, Chiropractor and Wellness Coach changes that dynamic and allows our teams to engage at a personal level. Organizations know when employee health improves, business results improve. Measure Everything Strive to improve the health of employees, the organizations they serve, and the communities they live in. Sponsors Love the podcast? Sign up for listener support (https://www.paypal.com/donate/?token=meRj5eLgZJUhKpnrjgEssosEnFZmyuGnN5GDB6pvkWcXZG_tee5SDOCK2BYCnuj6tPavTW&country.x=US&locale.x=US) , you’re basically buying me a coffee each month. (https://trinergyhealth.com) Mental Wellness Re-imagined EXACTA Corporation (https://myexactamundo.com/WP1/) Think Possibilities Think EXACTA     Be the first to be notified of new interviews     Support this podcast

Today we explore the concept of employee engagement - what it is, how do you measure it, and how do you increase it. To help us give depth to this topic, we brought back Natasha Hawker of Employee Matters to talk about how higher levels of employee engagement can lead to increased profitability in your business.

Today we explore the concept of employee engagement - what it is, how do you measure it, and how do you increase it. To help us give depth to this topic, we brought back Natasha Hawker of Employee Matters to talk about how higher levels of employee engagement can lead to increased profitability in your business. [EP 070] Mining the value in your business (How to accelerate employee engagement and increase profit by 20%) | Aspect Legal

Today we talk to Natasha Hawker, the Director of the recruitment and HR advisory company - Employee Matters and together we drill into how you can potentially minimise employee disputes within your organisation by investing on training and development for your managers.

Today we talk to Natasha Hawker, the Director of the recruitment and HR advisory company - Employee Matters and together we drill into how you can potentially minimise employee disputes within your organisation by investing on training and development for your managers. [EP 066] How to get the best ROI on your management spend (and reduce employee disputes) | Aspect Legal

Advisers don’t start a financial planning business purely to take on and manage employees. But growth often requires more people, so how do you master the hiring, managing and firing of staff within your business? Enter Natasha Hawker (@NatashaHawker) of Employee Matters (https://www.employeematters.com.au/) The proof that Natasha is a HR guru is seen in the sheer number of topics she covers in this in-depth discussion with Clayton, Ben and special guest host Dean Holmes. The fact that she’s hired, managed and fired over 15,000 people in her career is another indication of her expert status when it comes to attracting the best staff and maintaining employee longevity.  Natasha explains why there’s been a shift in the hiring market, how to nail the interview process and hire great talent, how to set new employees up for success, legal responsibilities that employers may not even be aware of and much, MUCH more.   Show Notes: Winning the War on Talent Ebook - http://bit.ly/xypodcast87-1 Employee Metrics Mini Survey - http://bit.ly/xypodcast87-2   Support us on Patreon - https://www.patreon.com/xyadviser Join XY Adviser - https://www.xyadviser.com Facebook Group - https://facebook.com/groups/XYAdviser General Disclaimer - https://www.xyadviser.com/disclaimer/    This podcast has been brought to you by Sunsuper (www.sunsuper.com.au), one of the country’s fastest growing profit for members super funds with more than one million members and $49 billion in funds under management. They’re committed to providing advisers with a timely service, flexible products and innovative member services. They’re long-time supporters of XY Adviser and believe this highly passionate community represents the future of financial advice. We’re proud to partner with Sunsuper who are helping drive the positive evolution of financial advice.

In this episode, we talk to Natasha Hawker, CEO of Employee Matters. Employee Matters provides employee support to small businesses to maximise profitability through employee productivity. The company provides Employee Experts that will guide you in your HR needs. What is covered in this episode: Employee Matters’ business updates over the last year Managing the team and business The process of rebuilding and rewriting their website and the valuable information you can find there The reason why education is key to any business Discussion on the book: Never Split the Difference by Chris Voss Key things you need to know about recruitment Tips on interviewing potential talent and building your talent pool Employee Value Proposition and why you need it The future of recruitment The importance of candidate management Current thinking and practices about performance development and management and the difference between the two How job descriptions and accountability matrixes help in achieving strategic goals Voxer App Ten (10) questions that can power up performance development sessions or one-on-one meetings The changing state of performance management 10-minute stand-ups and how it helps in action and accountability Discussion on independent contractors, casual & permanent employees Legal Contracts Services of Employee Matters Book: From Hire to Fire and Everything in Between Links: Website - Employee Matters Book - Never Split the Difference by Chris Voss Book - From Hire to Fire and Everything in Between by Natasha Hawker LinkedIn - Natasha HawkerSee omnystudio.com/listener for privacy information.

Today, we’ve invited Natasha Hawker, the owner and director of Employee Matters to join us on the podcast. She is a senior HR practitioner, speaker, author and trainer. She is an expert in employee management, recruitment and mediation. She’s been published in the Sydney Morning Herald, The Age and The Australian Financial Review. She’s also the author of From Hire to Fire & Everything in Between. Natasha believes that small business is the backbone of the country and she’s driven to help them grow. We’ve worked with Natasha for several years and we’re excited to have her on the show.

Are you an employee or a subcontractor? Do you know the difference? Did you know it’s NOT A CHOICE?! This is an area of confusion and concern in our industry at the moment as our associations, the ATO and even ASIC are weighing in with to tell us that following the rules is important. You may have heard of the fines and other risks that result from getting it wrong. But… there is not a lot of clarity around what the actually rules mean, and how to follow them. This interview gives you that clarity. Natasha Hawker is an employment expert for small businesses, director of Employee Matters and author of “From Hire To Fire”. In this interview Natasha shares with us how massage therapists can tell what sort of agreement they should be under, and what to do if it looks like you are working with a “sham contract” as a therapist or employer.

My guest this week is the incredibly talented Natasha Hawker, director of Employee Matters. She is an author, trainer, speaker and mother of 3. Her book, From Hire to Fire and Everything In-between is a handbook for business owners of the ‘how tos’ of managing staff and even having those difficult conversations. As chance would have it, we spoke on International Women’s Day which saw us discussing some important topics for women in the workplace. We got to speaking on women’s empowerment, both professionally and personally and the lack of strong female role models. That’s not all we had to talk about! We also cover: The home/work balance – juggling home and work life, the flexibility, the advantages, the challenges and the guilt Business management – learning how to manage without being taught how to manage The time-consuming task of managing people – factoring in time to nurture, develop and support your team Fear of HR for business growth - engaging contractors and part-time employees for the first time The importance of timing in hiring and job descriptions Improving interview techniques – the interview process, reference checks, background checks and understanding the 3 different interviewing types Celebrating milestones – the importance of reflection and how Natasha celebrates hers What she is most proud of professionally Environment vs. Productivity – surrounding yourself with the tools you need to be successful How she came to write her book, From Hire to Fire and Everything in Between The 9-step employee lifecycle – what is it? Performance Management – why is it important and what it means to manage an employee’s performance “Staff” – why Natasha thinks it’s a dirty word See omnystudio.com/listener for privacy information.

Small Biz Matters – a half hour program each week where you can work ON your business rather than IN it.with Alexi Boyd from Boyd Office Management ServicesDate: 6 June 2017 Natasha Hawker has seen it all. An author of the successful From Hire to Fire and Everything In Between and owner of HR firm Employee Matters Natasha draws on her previous experiences and skills to help small businesses navigating the compliance-ridden world of employee relations. After experience working in HR in the crazy, fast paced world of hiring and firing in India she learned fast to get control of a workforce under the most arduous of conditions. Returning to Australia she set up Employee Matters and now presents worldwide to businesses, professional associations and is the ‘go to’ resource for journalists wanting expert commentary on Human Resources. She has been interviewed for SMH, Australian Financial Review & The Huffington Post as well as ABC Radio. She advises big and small business about HR best practice and compliance for small businesses. Welcome to the show Natasha. Topics we’ll be covering: Broadly your small business journey and what led you to start your own business Began corporate life in the Financial sector Worked on HR for another business and realised I could it do better HR - recommendation from colleagues to look into HR then studied TAFE and post grad before starting my own business International work - UK, India at Accenture and learned FAST cultural learnings, gender issues , medical issues, travel challenges with SARS) Fast hiring - 500 people in 5weeks! So Natasha was thrown in the deep end. Fabulous learning environment. High stress, low infrastructure (electricity issues!) Built a passion for educating small business owners build great businesses through building their team. It’s a massive people investment Money, time, training time, wages, super, mentoring - it’s not just salary you’re paying Big mistake owners make is expecting staff to just sit down and immediately be productive You should expect someone to be productive at 100% after 6 months longer if they are more senior Attrition is a massive expense to business. They’ll take with them knowledge, training, new skills As business owners we tend to leave them in the technical part of their job rather than accountability for real people stuff Consider an Employee assistance program - counselling, you need to consider the person problem. BUT you’re not skilled in that so OUTSOURCE Don’t forget you need to engage with them as people not just task monkeys Team update tips / team Issues with sharing communication - who shares financials out there? Well, we SHOULD. They’ll be a direct uplift in engagement and understanding in where they fit in the bigger picture. Structuring a WIP Voxer app to send messages & communicate Building highly engaged teams Celebrate wins with your staff - the entire business should celebrate individual wins Communications strategy - transparent, builds trust Accountability not only to the owner but your team Weeks slip by - bite sized chunks are best To find out more go to their website: https://www.employeematters.com.au Bio Natasha Hawker Natasha Hawker is a small business owner, running Employee Matters with her husband and business partner Mark for the past three years. They work in Queensland, Victoria and NSW and have 10 employees. Employee Matters helps small business with Hire to Fire and Everything in Between which aptly, is the name of her new book. She has worked in Employee Relations for over for 21 years working both nationally and internationally. Including twelve years at Accenture, one of the top global management consulting firms. She is routinely featured in the SMH and Start Up Smart and she is a regular writer for Flying Solo and Australian Businesswomen’s Network. She has been nominated for the Telstra Businesswomen of the Year and she has personally hired, managed and fired over 15, 000 employees. She has a postgraduate in Employee Relations from UTS and is on a mission to help small business owners hire great talent, build high performing teams and terminate non performers.

In this episode, I chat with Natasha Hawker about savvy human resources (HR) strategies. This is one of the areas dental practice owners and managers struggle with regularly. Natasha is an employment and HR expert and director of Employee Matters. Natasha believes small businesses are the backbone of this country and work harder than anyone else. She helps small businesses grow their businesses through their employees. She helps them lose their ‘employee headaches' and do what they love. Natasha is the author of the book ‘From Hire to Fire & Everything in Between'. Her book helps business owners hire better, manage better and fire better even when they have limited time, money and employee relations knowledge. In this episode we chat about: How to attract and retain great staff Employer obligations Pitfalls and traps for small businesses How to measure and increase staff engagement Different interview styles and questions Firing elegantly and without repercussions And more

In this episode, I chat with Natasha Hawker about savvy human resources (HR) strategies. This is one of the areas dental practice owners and managers struggle with regularly. Natasha is an employment and HR expert and director of Employee Matters. Natasha believes small businesses are the backbone of this country and work harder than anyone else. She helps small businesses ...   Read more... This article is copyright ©  Dr Jesse Green The post 26. HR Secrets Every Dental Practice Owner Should Know, with Natasha Hawker appeared first on Dr Jesse Green.