Business Processes Simplified Podcast

Support the show: https://www.systemhub.com/podcast See omnystudio.com/listener for privacy information.

Today’s Guest Steve Olsher Steve Olsher is known as the world’s foremost reinvention expert. Famous for helping individuals and corporations become exceptionally clear on their WHAT – that is, the ONE thing they were created to do – his practical, no-holds-barred approach to life and business propels his clients towards achieving massive profitability while also cultivating a life of purpose, conviction, and contribution. A 25+ year entrepreneur, Steve is the Chairman & Founder of Liquor.com, an online pioneer who launched on CompuServe’s Electronic Mall in 1993, New York Times bestselling author of What Is Your WHAT? Discover The ONE Amazing Thing You Were Born To Do, author of the Business Technology Book of the Year, Internet Prophets: The World’s Leading Experts Reveal How to Profit Online, creator of The New Media Summit, host of the #1 rated radio shows/podcasts Reinvention Radio and Beyond 8 Figures, international keynote speaker, and an in-demand media guest who has appeared on CNN, The Huffington Post, the cover of Foundr Magazine and countless other media outlets. Website: steveolsher.com Profit From Podcasts Step 1: Understand podcasts. Step 2: Develop relationships. Step 3: Position yourself as the go-to expert in your field. Step 4: Make your pitch. Support the show: https://www.systemhub.com/podcast See omnystudio.com/listener for privacy information.

Today’s Guest Zhu-Song Mei Zhu-Song is the Founder & CEO of BigMarker.com. BigMarker is the largest marketplace for webinars and online events. We provide a platform where webinar hosts can produce webinars, interactive online classes and presentations, and where consumers can find professionally valuable content from thousands of thought-leading organizations. Zhu-Song founded BigMarker in 2011, it was born from the idea of creating a network based on web conferencing that could help people anywhere to learn and to build relationships with peers through the use of online video conferencing. Since then, BigMarker has evolved into a full-featured platform surrounded by a growing community of people from 190 countries. The platform provides unlimited web conferencing with audio, video, screen sharing, and recording, the ability to sell tickets, and community features to engage and build an audience between events. Website: bigmarker.com Run A Perfect Webinar Step 1: Registration component. Step 2: Send reminders. Step 3: Innovate CRM tools. Step 4: Host the live webinar. Step 5: Do your follow-up. Support the show: https://www.systemhub.com/podcast See omnystudio.com/listener for privacy information.

Today’s Guest John Warrillow John Warrillow has been helping business owners improve the value of their company for over 20 years. As the founder of The Value Builder System™, his mission is to level the playing field for business owners as they approach their exit. Over 47,000 business owners have taken the Value Builder Questionnaire with the support of accountants who champion the system as Certified Value Builders™ across the globe. Owners are statistically-proven to improve company value by up to 71% through the system. John’s best-selling book, Built to Sell: Creating a Business That Can Thrive Without You, was recognized by both Fortune and Inc. Magazine as one of the best business books of 2011 and has been translated into four languages. In 2015, John wrote another best-selling book: The Automatic Customer: Creating A Subscription Business In Any Industry. Website: builttosell.com Increase Your Businesses Value Step 1: List all of the products or services that you offer today. Step 2: Score each product or service from 1 to 10 against 3 criteria. Step 3: Stack rank the products or services highest to lowest. Step 4: Get rid of the product or service that scored the lowest. Support the show: https://www.systemhub.com/podcast See omnystudio.com/listener for privacy information.

Today’s Guest Peter Hickey Peter Hickey is a worldwide leading SME expert. He has been active in buying and selling businesses and has a passion for helping business owners achieve what he has achieved. Peter was the founder of the brand MAUS in 1990. He successfully built the company from a one-man business to a multi-million dollar concern and sold it a multibillion-dollar publisher. Peter Hickey is a bestselling author and creator of a wide range of business tools published by MAUS. He wrote a bestselling book on Business Planning. He won the Ernst & Young NSW “Entrepreneur of the Year” award in 1999. He founded an educational division and authored a management training course that is now an accredited Executive Masters of Entrepreneurship run through one of the largest Universities in Asia. Five years later at the bottom of the IT cycle, and as multi-nationals were divesting themselves of assets, Peter thought the timing was right and bought back the MAUS business. He has since acquired several other businesses to add to the portfolio. He founded a corporate advisory and an educational division. Peter has been active as an international consultant and trainer, providing his services to a large number of companies on four continents. Website: maus.com.au Build A Business That Lasts Tip 1: Take every Wednesday off. Tip 2: Employee positivity clause. Tip 3: One-on-one weekly meeting. Tip 4: What sank the titanic? Tip 5: Monthly business meeting. Tip 6: Know the marketing numbers. Tip 7: 10 opportunities at any given time. Tip 8: Start with the end in mind. Tip 9: Exercise and stress. Support the show: https://www.systemhub.com/podcast See omnystudio.com/listener for privacy information.

Today’s Guest Rhamy Alejeal Rhamy Alejeal and his wife, Elizabeth, are the owners of Poplar Financial, a provider of integrated, automated HR processes. Rhamy and his team work with hundreds of companies across the United States, helping them learn how to stop pushing paper and start prioritizing people. In addition, Rhamy serves on the Federal Reserve’s Industry Council on Healthcare, providing insights into employer costs and how they affect businesses in today’s marketplace. He holds a bachelor’s degree in financial economics and an MBA with a focus on economics. His book, People Processes was an Amazon #1 best seller in the HR category, and one of INC.com’s Top Ten leadership books in 2018. Website: poplarfinancial.com Manage Your Team More Effectively Design your onboarding process for your team members. Designing your onboarding process for employees is also like bringing on a new client to your business and onboarding them. During the onboarding process, have a close look at how your employees interact with the process. Two systems that are important during onboarding: Benefits and compensation. Cultural communications. Make sure you cover timekeeping, payroll, compliance, scheduling on your onboarding. Your goals could be: To take someone who is enthusiastic to start working in your company to being moderately affected by their job with some ability to make decisions without a process. After that, put it the steps you could think about and make your onboarding a process. Make sure to put it in place live within the field of your employees. Ensure that you improve your process over time. Some key concepts in installing people processes in your business: Breakdown your employee lifecycle into four broad stages. Onboarding Offboarding Annual review. Adhoc events. Systemizing these processes shouldn’t have to be specifically written out with every detail. You may initially determine the major steps and refine it as you go. Make sure you define a goal for each of these processes. Compare the steps you came up with and see how they align with your goals. Support the show: https://www.systemhub.com/podcast See omnystudio.com/listener for privacy information.

Today’s Guest Walt Hampton, J.D.​ Walt is a career and success coach. Ivy-educated as a trial attorney, he is a high altitude mountaineer, adventure photographer, blue water sailor, and ultra-distance runner. His book, Journeys on the Edge: Living a Life That Matters, an Amazon best-seller, was named a Top 10 Non-Fiction Book in 2013; and was a two-time winner of the North American Book Awards. He is also the author of The Power Principles of Time Mastery: Do Less Make More, Have Fun. President of Summit Success and founder of the Positive Leadership Academy, Walt is a leading authority on the application of positive psychology to career and job success, business development and goal achievement. He is a dynamic motivational speaker, driven entrepreneur, sought-after leadership trainer and skilled professional coach. Walt is also President & Chief Operating Officer of Book Yourself Solid® Worldwide. Book Yourself Solid® is the original business building system founded by Michael Port in 2003; and is the fastest, easiest and most reliable system for getting more clients and customers than you can handle, even if you hate marketing and selling. Walt’s mission: to help others have great lives; to rediscover their passions; to live their dreams. For more than 25 years he has counselled and advocated for business leaders and individuals through countless transitions, difficult, challenging and rewarding. He teaches leadership, goal achievement and lifestyle design. Walt and his wife, the executive coach and writer, Ann Sheybani, reside in Canton, Connecticut and Castletwonshend, Co. Cork, Ireland. Website: walthampton.com Master Your Time Step 1: Do Less. Step 2: Make “No” your default answer. Step 3: Have a plan. Step 3: Use Power Tools. Step 4: Have a rest. Support the show: https://www.systemhub.com/podcast See omnystudio.com/listener for privacy information.

Today’s Guest JoAnna Brandi For almost 3 decades JoAnna’s been teaching, coaching, cajoling, urging, provoking and inspiring companies to get beyond the idea of customer satisfaction and embrace Customer CARE. When you Create Authentic Relationships with Enthusiasm and Energy you build strong emotional bonds that lead to customer happiness, employee happiness, loyalty, repeat business and referrals. Happier customers lead to a happier bottom line and a “spillover effect” that reaches far beyond the company itself. President of JoAnna Brandi & Company since 1990, JoAnna is a consultant, coach, a public speaker and the author of two books on customer loyalty, “Winning At Customer Retention, 101 Ways to Keep ‘em Happy, Keep ‘em Loyal and Keep ‘em Coming Back” and “Building Customer Loyalty- 21 Essential Elements in Action” as well as a gift book on positive thinking “54 Ways to Stay Positive in a Changing, Challenging and Sometimes Negative World.” She recently became one of the world’s first 25 Chief Happiness Officers certified by Florida International University. She has been one of Dr Martin’s Seligman’s Authentic Happiness Coaches for the last 15 years. She is the creator of the E-Course, “The Practice of Positive Leadership: Use the Science of Happiness to Engage Your Employees and Keep Your Customers Happy” JoAnna is the Publisher of The Customer Care Coach® – A weekly self-study leadership training program in “The Art and Science of Exquisite Customer Care” as well as “Monday Morning Motivation” – a tool to keep employees focused on keeping the customers happy. She has written over 600 articles and worked with companies that range in size from multinationals to small privately held companies. She is a popular and highly rated public speaker at conferences through the US. She has been a speaker resource for Vistage – the world’s largest CEO Peer-to-Peer organization for 21 years. Website: returnonhappiness.com Create A Culture of Profitability Step 1: Positive leadership. Step 2: Create a positive meaning. Step 3: Create a positive climate. Step 4: Create positive relationships. Step 5: Create positive communication. Support the show: https://www.systemhub.com/podcast See omnystudio.com/listener for privacy information.

Today’s Guest Jason Swenk Fresh out of college, Jason was off to work for Arthur Anderson, one of the big 5 consulting firms. He quickly realized that he couldn’t work for anyone but myself, so Jason decided to change direction, quit his day job and launch a digital marketing agency that quickly grew to a multi-million dollar operation working with brands from AT&T, Hitachi, and Lotus Cars. After 12 years of steady growth, they caught the attention of bigger agencies and sold the agency in 2012. Now, Jason runs a unique consultancy helping marketing agency owners grow their agencies faster. He currently hosts two shows that are available for download: The Smart Agency Master Class Podcast, the #1 Digital Marketing Agency Owner podcast for sharing the strategies and stories from real agency owners of what is working today in the agency world, and how they got to where they are now; and SwenkToday, a weekly show that documents how you can grow your digital agency and business, where Jason share the latest growth strategies, mindset, and answers the most burning questions digital agency owners & entrepreneurs have. Website: jasonswenk.com Grow A Multi-Million Dollar Agency Step 1: Define your agency. Step 2: Know the people you can help. Step 3: When marketing, ask questions and do not talk only about your agency. Step 4: Know the right offering. Step 5: Prospecting. Step 6: Sales. Step 7: Deliver the results. Step 8: Take leadership. Support the show: https://www.systemhub.com/podcast See omnystudio.com/listener for privacy information.

Today’s Guest Mike Michalowicz By his 35th birthday, MIKE MICHALOWICZ (pronounced mi-‘kal-o-wits) had founded and sold two multi-million dollar companies. Confident that he had the formula to success, he became an angel investor…and proceeded to lose his entire fortune. Then he started all over again, driven to find better ways to grow healthy, strong companies. Among other innovative strategies, Mike created the “Profit First Formula”, a way for businesses to ensure profitability from their very next deposit forward. Mike is now running his third million-dollar venture, is a former small business columnist for The Wall Street Journal; is the former MSNBC business make-over expert; is a popular keynote speaker on innovative entrepreneurial topics, and is the author of Profit First, Surge, The Pumpkin Plan and The Toilet Paper Entrepreneur, which BusinessWeek deemed “the entrepreneur’s cult classic.” Website: mikemichalowicz.com Make Your Business Profit First Step 1: Set up multiple bank accounts and allocate the funds based on percentage. Step 2: Determine your allocation frequency and sequence. Step 3: Remove any temptation. Step 4: Get into the rhythm and stick to it. Support the show: https://www.systemhub.com/podcast See omnystudio.com/listener for privacy information.

Today’s Guest Shaqir Hussyin Shaqir helps entrepreneurs start, grow and scale a wildly profitable online business using his signature WACORE5 Methodology. It’s now been used by tens of thousands of customers all over the world. He went from struggling, broke and dropping out of university to building an online empire doing over $1M+ Per Month at the age of 28. Shaqir Hussyin, founder of WealthAcademy.com and creator of Funnels.com is regarded as UK’s Number 1 Leading Digital Marketing GURU. Since 2009, over 500,000+ Subscribers and members have joined the Online Profits Daily Newsletter. Shaqir and his team have hosted over 150+ live events all over the world. Featured on Forbes as a Digital Trendsetter, Home Business Connection and many leading websites. Known as the Backpack Millionaire for travelling 100+ countries and running an 8 figure business (soon to be 9 figures) Shaqir has quickly become the go-to authority in the areas of High Ticket Marketing, Digital Publishing, Live Events & Seminars, Email Marketing, Sales Funnels, Webinars and Online Marketing. His proven systems and formulas have enabled him to launch 10 top brands to the million-dollar level and beyond and make well over $30million in online sales for himself at the age of 29. Website: wealthacademy.com Develop Your 8 Figure Sales Machine Step 1: Ensure the scalability of your products, programs, or services. Step 2: Have a deep understanding of your target market. Step 3: Plan your webinar structure and presentation. Step 4: Establish an amazing follow-up system. Step 5: Get your traffic. Support the show: https://www.systemhub.com/podcast See omnystudio.com/listener for privacy information.

Today’s Guest Cloris Kylie Cloris Kylie, Marketing MBA, helps you build authority, grow your list, and boost revenue by building long-term connections with influencers. The bestselling author of Beyond Influencer Marketing, Cloris has been featured on network television, and on top-ranked podcasts and YouTube shows, including the #1 podcast for entrepreneurs, “Entrepreneur On Fire.” Cloris’s articles have been published on websites with millions of followers, such as TinyBuddha, MindBodyGreen, and Addicted2Success. The host of “Beyond Influencer Marketing Podcast,” she has interviewed bestselling authors and world-class entrepreneurs such as John Lee Dumas, Ryan Levesque, Chris Brogan, Bob Burg, Dorie Clark, Neil Patel, and the 3 daughters of Dr. Wayne W. Dyer. Cloris’s unique background in industrial engineering and marketing allows her to design efficient and effective solutions for her clients, but Cloris also empowers you to, as she says, “Reveal your magnificence.” Website: cloriskylie.com Win With Influencer Marketing Step 1: Create a foundation. Step 2: Select the influencers who are perfect for you. Step 3: Identify your short-term and long-term goals with your selected influencers. Step 4: Initiate the connection. Step 5: Nurture your connection. Step 6: Keep track of your connections. Step 7: Identify your closest connections. Step 8: Find ways to collaborate with your connections at a higher level. Support the show: https://www.systemhub.com/podcast See omnystudio.com/listener for privacy information.

Today’s Guest Stephen Esketzis ​Working for himself as an internet marketer, while most people his age were wondering which degree they wanted to study or corporate job they wanted to land, was pretty standard practice for Stephen. “I can’t remember the last time I hadn’t sold something to make a profit. From trading Pokémon cards in primary school to selling cans of soft drink in high school, I love the thrill of business and clenching deals.“ He was self-taught all through high school learning snippets of eBay selling, website management and development, running forums, releasing iPhone apps, running a content-based agency, building a SAAS company from scratch and much more. This all led him to build outrageously profitable sales funnels online… or what the everyday person calls being an ‘internet marketer’. Website: digitalmarketersaustralia.com Generate More Traffic In Less Time Step 1: Identify your target audience. Step 2: Determine your main pillars. Step 3: Find out who’s in your market and what they are talking about. Step 4: Write your content. Step 5: Start your link-building. Support the show: https://www.systemhub.com/podcast See omnystudio.com/listener for privacy information.

Today’s Guest Pip Meecham As the founder of ProjectBox, Pip is excited to lead a company that uses innovative systems to achieve big goals and limitless dreams. She is a systems consultant who is fuelled with ambition, and is on a dedicated mission to bring a systemised approach to business operations while reducing costs, improving efficiencies, and achieving business goals in less time than one can say ‘coffee fix’. Think more time, more money, more freedom. ProjectBox takes a pinch of adaptability, adds touches of systematic excellence, and mixes this with the largest amount of passion and pride to bring a more cohesive approach to everyday life. Providing three accessible options for clients, ProjectBox shows how to systemise business to create consistency, save time, and adequately meet set business goals. It’s what Pip does. And, it’s what she loves. Website: projectbox.com.au Master Client Onboarding & Offboarding Step 1: Map your current system processes. Step 2: Group the tasks. Step 3: Consolidate in your project management platform. Step 4: Create your process template. Step 5: Create your process documentation. Step 6: Review and encourage process improvements. Support the show: https://www.systemhub.com/podcast See omnystudio.com/listener for privacy information.

Today’s Guest Kerry Boulton Kerry Boulton, CEO and Founder of The Exit Strategy Group and NEXUS Business Coaching, is Australia’s most respected exit strategy advisor. With over 20 years in business as an entrepreneur, transformative coach and consultant, sought-after speaker and talented facilitator, Kerry wrote The Uncensored TRUTH About Exit Strategies to help as many business owners as she can to monetise the wealth that’s lying in their businesses. The Uncensored TRUTH About Exit Strategies details how to build a strong and successful exit plan, which is an absolute must if you want to get full value from any sale. Kerry exposes and debunks many myths and gives you practical advice. She walks you through what most people don’t know – or refuse to believe – about the process of planning their exit. Kerry believes exit planning is a process, not a destination. She helps you overcome challenges you’re likely to face as a business owner and most importantly, the steps to ensure you find financial freedom and do not become just another statistic. Website: theexitstrategygroup.com.au Sell Your Business For Top Dollar Stage 1 – Evaluate Step 1: Run the business through several benchmarking tests. Step 2: The results are compared to the best practices.  Stage 2 – Explore Step 1: Brainstorm and explore possible business acquirers. Step 2: Explore the owner’s personal and financial goals.  Stage 3 – Innovate Step 1: Patch up the business gaps that were discovered. Step 2: Perform mock due diligence.  Stage 4 – Transition Support the show: https://www.systemhub.com/podcast See omnystudio.com/listener for privacy information.

Today’s Guest Scott Gellatly Scott, Founder of Scale My Empire, is changing the way professional services founders and executive teams think about sustainable growth and scalability. His mission is to help double the rate of small businesses that successfully transition into the mid-market by leveraging the ‘great multiplier’: Systems and Technology Platforms. Starting his journey with a small digital agency, he’s experienced firsthand the struggles of growing a business. After working with hundreds of services businesses in marketing, consulting, engineering and IT, he had the ‘aha’ moment that accelerated his own growth and that of his clients. This ‘aha’ moment inspired Scott to create a system for businesses to maintain profitability while scaling–founding Scale My Empire in the process. ​Scott has developed a simple, intuitive framework for systemising a services business by aligning your people, processes and tech platforms to deliver an awesome customer experience, profitable projects and a happy, optimised team. Website: scalemyempire.com Build Your Business Dashboard Step 1: Know what to measure and know why you should be measuring it. Step 2: Set up your account in Google Data Studio. Support the show: https://www.systemhub.com/podcast See omnystudio.com/listener for privacy information.

Today’s Guest Phil Coombs Philip Coombs is an accredited Mindshop advisor, author and guest speaker who works predominately with small and medium-sized business owners and leaders to assist them to improve profit growth and develop the people within their business. Philip Coombs has over 30 years of experience in business ownership, management and director and board positions, across 15 companies and not for profit organisations. Philip appreciates how difficult it is to succeed in business and understands the complexities of being a business owner. With his wealth of experience, Philip has learnt what to do and even more importantly what not to do, as well as the secrets to long term sustainable profit growth in business. After an impressive 25 years at the helm of A.G. Coombs, Philip sold his business in late 2012, with a turnover in excess of $200M and a reputation as being one of, if not the best, in the business. Philip, now the owner of ProfitHQ (formerly Simply Business Australia), works exclusively with businesses that are not reaching their full potential. Through The YOU! Factor, Philip is able to target the areas of operating a business – both physical and mental – that will significantly improve the profit and performance of any business. Never setting out to be a professional coach, Philip was drafted by fellow business owners shortly after selling his business in 2012 to help them address their major challenges by teaching them the tools and techniques that bring success. Philip has a direct personal delivery style that has been described as “unique with an exceptional ability to get the message across and deliver results.” Philip is passionate about helping business owners make the effort, energies and risks of being in business worthwhile by growing profits and business value. On a personal level, Philip and his family are very passionate sailors. Phil loves to sail socially as well as compete which in the past has included some amazing adventures both in Australia and overseas. Phil is also very passionate about helping those less fortunate. He and his family regularly host fundraising events and over the past 10 years, we have raised in excess of $200K to improve the lives of underprivileged children. Website: profithq.com.au Build An Industry Dominating Culture Step 1: Inspiration. Step 2: Laying the foundations. Step 3: Dream it. Step 4: Design it. Step 5: Develop it. Step 6: Defend it. Support the show: https://www.systemhub.com/podcast See omnystudio.com/listener for privacy information.

Today’s Guest Jessica Leigh Founder and owner of The Asystance. Jessica Leigh is passionate inspiring leader who is driven by assisting business owners to free time and reduce the stress of business growth through implementing exceptional systems, processes and cultivating phenomenal local and virtual teams. After working in and growing The Game Changers business with her partner, in the business and as a board advisor, which now serves hundreds of businesses and clients around the world through systems designed for delivery and innovation, Jessica understands the true importance of bringing this work to businesses and their leaders around the world. Having worked in Corporates and overcome their bottlenecks, frustrations and confusion by way of implementing simple systems, processes and workflows to maintaining safe and efficient delivery while also scaling output, Jessica and her team discovered the power of systemisation and process improvement. Complex businesses have be driven with one simple effective system. With 18-years experience – in small & medium business, consultancy, corporate across engineering, project management, sales, marketing, recruitment, system optimisation and coaching – Jessica brings a wealth of experience on what it takes to create a great team, underpinned by integrated processes and systems, and bring a vision alive for greater good. The true role of every Business globally will be to bring the needed sustainable change in the world to realising our potential. If your team is not yet underpinned by integrated processes and systems, or you feel in the ‘reaction’ and ‘overwhelm’ of business growth then you’re not yet maximising your performance potential. By choosing to create one simple effective systemisation strategy, your business can move into the realm of creating change in the world for all while also being more profitable and have it grow, scale and succeed beyond you. Website: theasystance.com System Steps Step 1: Bring your team together. Step 2: Jump into the waste areas. Step 3: Solve the issues and delegate the tasks. Support the show: https://www.systemhub.com/podcast See omnystudio.com/listener for privacy information.

Today’s Guest Meryl Johnston Meryl is a Chartered Accountant who worked in commercial accounting roles and as an auditor and lecturer before a friend and fellow entrepreneur playfully challenged her to redefine the future of bookkeeping. Seven days and a thousand dollars later, Bean Ninjas was born and has since gone from strength-to-strength. ​ You can follow Meryl on the Bean Ninjas podcast and blog where she shares her ideas about entrepreneurship, surfing and building a thriving global business that supports the freedom of its founders, staff and clients. Website: beanninjas.com Gain Business Financial Control Step 1: Implement a cloud-based accounting system. Step 2: Create your business bank accounts. Step 3: Have a look at your chart of accounts. Step 4: Establish your bookkeeping timetable. Support the show: https://www.systemhub.com/podcast See omnystudio.com/listener for privacy information.

Today’s Guest Den Lennie Den is a former Video Producer and DOP who has worked with major brands to create launch films and other video content for the last 25 years. He’s worked with celebrities and sporting stars and has managed budgets ranging from several hundreds of thousands down to a few thousand dollars and everything in between. He now helps filmmakers to grow their businesses. His mission is to help committed filmmakers around the world who want to generate more business and develop a more commercial mindset, attract more clients and create more revenue by embracing a strategic approach to their marketing, sale process and business systems to allow them to have the life they desire for their family without working 80+hrs per week. Website: denlennie.com Automate Your Video Production Business Step 1: Create your organising chart. Step 2: Map your Critical Client Flow. Step 3: Add the details into your critical client flow. Step 4: Consolidate processes into your project management tool. Step 5: Keep learning. Support the show: https://www.systemhub.com/podcast See omnystudio.com/listener for privacy information.

Today’s Guest Nancy Bleeke The two words most used to describe Nancy Bleeke are driven and practical. Her first foray into entrepreneurship was at age nine when she and her brother bought old textbooks for five cents from their grade school and then proceeded to open a “summer school” in their basement for the neighbourhood kids. Sales is definitely part of Nancy’s genetic make-up. She has spent years in the trenches as a sales professional, sales manager, a sales coach, and wrote the gold medal-winning book Conversations That Sell which has been declared a “must-read” for sales teams around the world. In 1998, Nancy left the comfort of a “regular” job and founded Sales Pro Insider Inc. – a company whose mission is to help other businesses grow sales, create raving fans for customers, and encourage employee engagement through customized training, consultations, assessments and tools that just plain work! Her Genuine® branded training modules support superior sales initiatives and help generate cohesive sales teams that succeed. Now that Nancy, and her husband, Jon, are “empty nesters”, they split their time between the warm spring and summers at their home in Wisconsin and relax near the water in sunny Florida in the wintertime. Website: salesproinsider.com Consistently Scale Your Sales Step 1: Start with the process. Step 2: Get to know your people. Step 3: Create your playbook. Support the show: https://www.systemhub.com/podcast See omnystudio.com/listener for privacy information.

Today’s Guest Bin Teo Bin Teo’s journey started in his early 20s where he sold tickets to meditation retreats. There he started to develop a deep fascination for buyer’s psychology and market positioning. As a marketing consultant, he has helped industry experts launch books that rank #1 on Amazon, companies generate 6 figures of additional revenue and received numerous awards (including the AFR 100 Fast Starters). Through executing and learning from hundreds of growth experiments, he discovered his passion for optimising B2B sales processes. Today he helps B2B sales teams speed up their sales cycles through strategically crafting compelling customer stories and sales enablement assets. Build Compelling Case Studies Step 1: Create your strategy. Step 2: Get the client buy-in. Step 3: Do interviews. Step 4: Create a persuasive customer story. Support the show: https://www.systemhub.com/podcast See omnystudio.com/listener for privacy information.

Guest’s Background: Nik Thakorlal develops technologies to automate persuasion. Website: leadshook.com System Steps: Step 1: Identify your lead magnet. Step 2: Extract the nuggets. Step 3: Turn the nuggets into answers. Step 4: Create the question and fake answers. Step 5: Create a decision tree. Support the show: https://www.systemhub.com/podcast See omnystudio.com/listener for privacy information.

Guest’s Background: Michael is a productivity guy – he’s the founder and CEO of Nozbe – a project management and collaboration tool for busy professionals and their teams. Nozbe is a web-based tool with apps for all the major platforms. Michael is also a speaker, author of a few best-selling books, a podcaster and a blogger. He is happily married to his wife Ewelina and they have three daughters. Michael is known for his unorthodox way of running Nozbe – our company doesn’t have any physical office (#NoOffice) and we dedicate Fridays to weekly reviews and personal development (#TGIF). Website: nozbe.com System Steps: Step 1: Deep Work. Step 2: The feedback loop. Step 3: Real-time chat. Step 4: One-on-one conversation. Step 5: Meetings. Support the show: https://www.systemhub.com/podcast See omnystudio.com/listener for privacy information.

Today’s Guest Marissa Brassfield Marissa Brassfield is Ridiculously Efficient®. She’s an operational efficiency specialist with a passion for supercharging small, entrepreneurial teams working on projects with global impact. Marissa co-founded and oversees Abundance 360, Peter Diamandis’ 25-year entrepreneurs’ mastermind, and is the Operations Goddess for Diamandis’ internal “strike force” of millennial entrepreneurs — all from her backyard headquarters. Through Ridiculously Efficient Inc., she’s coached 100+ solopreneurs and small teams around the world on work-life alignment, team communication, personal productivity, and remote team optimization. Her Massively Transformative Purpose (MTP) is to help entrepreneurs create the lives of their dreams by leveraging small teams. Marissa doesn’t do it alone, behind her she has her own team of uniquely talented super-heroes that leverage her abilities from every angle. Together, they fight complacency and rule the productivity universe. Website: ridiculouslyefficient.com Turn Visionary Ideas Into Projects Step 1: Gather the data and understand the ideal outcome. Step 2: Design your Justice League Step 3: Create a Dashboard. Step 4: Proactively communicate changes. Step 5: Create a dashboard for recurring updates. Step 6: Manage the final. Step 7: The experience transformer. Step 8: Celebrate the result. Support the show: https://www.systemhub.com/podcast See omnystudio.com/policies/listener for privacy information.

Today’s Guest Steve Baker Steve Baker is Vice President of The Great Game of Business, Inc. Steve co-authored and voiced Get in the Game: How to Create Rapid Financial Results and Lasting Cultural Change. He also co-authored the update of Jack Stack’s #1 bestseller, The Great Game of Business – 20th Anniversary Edition. Known for his engaging and irreverent style, Steve is a top-rated, sought-after speaker and coach on Open-Book Management, Strategy & Execution, Leadership and Employee Engagement. His audiences range from Harvard University to the Department of Defense and is a regular at Inc Magazine’s Inc5000 Conference. He has served on the Board of the National Center for Employee Ownership and SRC Holding’s Ownership Culture Initiative. Before his tenure at The Great Game of Business, Baker spent two decades working for privately-held companies, struggling to help owners reach their goals without access to the true metrics of business success. Learning to play the Great Game of Business at SRC changed his life both at work and at home. Steve is an award-winning artist and lives in Springfield, Missouri, with his trophy wife JoAnn and three above-average children. Support the show: https://www.systemhub.com/podcast See omnystudio.com/policies/listener for privacy information.

Today’s Guest Linh Podetti Linh started her first business in 2009 and built multiple successful businesses using the outsourcing model. With nearly a decade of experience in outsourcing, she saw an opportunity in the market to provide offshore staff directly to companies and hence started Outsourcing Angel in 2015. Linh grew up in Vietnam and moved to Australia when she was 9 years old. With first-hand experience living in a developing country, she is on a mission to help reduce poverty in developing countries like the Philippines. Since its inception, Outsourcing Angel has always reinvested its profits to charitable projects because Linh believes in business with purpose, not just profit. Website: outsourcingangel.com Recruit Rockstar Virtual Assistants ​Step 1: Create a job brief. Step 2: Post the job on different platforms. Step 3: Review the applications. Step 4: Panel Interview.   Step 5: Hire and Day 0 Orientation. Support the show: https://www.systemhub.com/podcast See omnystudio.com/policies/listener for privacy information.

Today’s Guest Donna Leyens Donna Leyens, MBA, CPC has been a Wall Street executive and a small business owner. In 2009 she completed coach certification training and melded her business and coaching skills to follow her true passion – helping entrepreneurs create their dream business and their dream life. Donna is currently the President and co-founder of Pumpkin Plan Your Biz. She is on a mission to save small businesses from extinction, by providing business tools, strategy, training and support to business professionals who want to make a big impact by becoming small business growth strategists. This mighty team of strategists uses The Pumpkin Plan Action Guide, a business growth program she developed based on the methods in the book The Pumpkin Plan, written by her Co-founder Mike Michalowicz. Pumpkin Plan Strategists help small businesses to not just stay afloat, but to scale and grow in both profitability and size while allowing the owner to take back control of their time and enjoy life as well. At the end of the day, Donna believes entrepreneurs make or break the economy. Her goal is to make sure they grow, thrive, and have the opportunity to create their own destiny. Website: www.pumpkinplanyourbiz.com The Pumpkin Plan System Step 1: Identify your top clients. Step 2: Identify your unique offering. Step 3: Your systems. Support the show: https://www.systemhub.com/podcast See omnystudio.com/policies/listener for privacy information.

Today’s Guest David Jenyns David’s entrepreneurial journey began in his early twenties when he sold Australia’s most beloved sporting venue, the Melbourne Cricket Ground. Since then, his business experience has spanned from franchising retail clothing stores to founding one of Australia’s most trusted digital agencies, Melbourne SEO Services. In 2016, he successfully systemised himself out of that business, hired a CEO, and stepped back from the daily operations. Through this process, he became a systems devotee, founding SYSTEMology. Today, his mission is to free all business owners worldwide from the daily operations of running their business. To achieve this, Jenyns spends most of his time supporting the growing community of certified SYSTEMologists as they help business owners implement SYSTEMology. He also delivers workshops, keynote addresses and hosts his own popular podcast – Business Processes Simplified. Support the show: https://www.systemhub.com/podcast See omnystudio.com/policies/listener for privacy information.

Today’s Guest David Jenyns David’s entrepreneurial journey began in his early twenties when he sold Australia’s most beloved sporting venue, the Melbourne Cricket Ground. Since then, his business experience has spanned from franchising retail clothing stores to founding one of Australia’s most trusted digital agencies, Melbourne SEO Services. In 2016, he successfully systemised himself out of that business, hired a CEO, and stepped back from the daily operations. Through this process, he became a systems devotee, founding SYSTEMology. Today, his mission is to free all business owners worldwide from the daily operations of running their business. To achieve this, Jenyns spends most of his time supporting the growing community of certified SYSTEMologists as they help business owners implement SYSTEMology. He also delivers workshops, keynote addresses and hosts his own popular podcast – Business Processes Simplified. Support the show: https://www.systemhub.com/podcast See omnystudio.com/policies/listener for privacy information.

Today’s Guest David Jenyns David’s entrepreneurial journey began in his early twenties when he sold Australia’s most beloved sporting venue, the Melbourne Cricket Ground. Since then, his business experience has spanned from franchising retail clothing stores to founding one of Australia’s most trusted digital agencies, Melbourne SEO Services. In 2016, he successfully systemised himself out of that business, hired a CEO, and stepped back from the daily operations. Through this process, he became a systems devotee, founding SYSTEMology. Today, his mission is to free all business owners worldwide from the daily operations of running their business. To achieve this, Jenyns spends most of his time supporting the growing community of certified SYSTEMologists as they help business owners implement SYSTEMology. He also delivers workshops, keynote addresses and hosts his own popular podcast – Business Processes Simplified. Support the show: https://www.systemhub.com/podcast See omnystudio.com/policies/listener for privacy information.

Today’s Guest David Jenyns David’s entrepreneurial journey began in his early twenties when he sold Australia’s most beloved sporting venue, the Melbourne Cricket Ground. Since then, his business experience has spanned from franchising retail clothing stores to founding one of Australia’s most trusted digital agencies, Melbourne SEO Services. In 2016, he successfully systemised himself out of that business, hired a CEO, and stepped back from the daily operations. Through this process, he became a systems devotee, founding SYSTEMology. Today, his mission is to free all business owners worldwide from the daily operations of running their business. To achieve this, Jenyns spends most of his time supporting the growing community of certified SYSTEMologists as they help business owners implement SYSTEMology. He also delivers workshops, keynote addresses and hosts his own popular podcast – Business Processes Simplified. Support the show: https://www.systemhub.com/podcast See omnystudio.com/policies/listener for privacy information.

Today's Guest Dr David Dugan David’s experience in business coaching and leadership across a diverse range of industries is ‘expansive’ and impressive. However, all the above combined with tenacity and drive, packed with genuine care to help people achieve their ultimate success, are the reasons David’s clients achieve remarkable results in their business growth. He also served in the Australian Navy for 18 years and retired as a Commander where he was awarded the Humanitarian Overseas Medal for work during the 2004 Tsunami when many lives were lost. After 14 years of coaching and five tertiary qualifications in his pocket David has also undergone in-depth training earning himself a number of coaching credentials, including the Institute of Executive Coaching and Leadership, International Coach Federation, and being a Trainer with Anthony Robbins the world’s authority on the psychology of peak performance and organisational turnaround. David says, “the most invaluable, down-to-earth, mind-blowing-mentoring I have ever received is from Keith Cunningham, The real ‘Rich Dad’, in Robert Kiyosaki’s #1 bestseller, “Rich Dad, Poor Dad”. David studied and practised as a Dentist, (so he understands the challenges of service-based businesses first-hand), and importantly, immersing himself in the highest level of study in his chosen industry. He is constantly educating and surrounding himself with world-class leaders and mentors, and hence himself has matured to the ranks alongside many of the best. Most importantly earning those stripes not through the accumulation of information, but by application of it and obtaining outstanding results. Website: www.abundance.global Support the show: https://www.systemhub.com/podcast See omnystudio.com/policies/listener for privacy information.

Today’s Guest Brian Moran Brian Moran has over thirty years of expertise as a CEO, corporate executive, entrepreneur, consultant, and coach. His background as a corporate executive combined with his experience as an entrepreneur positions him with a unique skill set to help individuals and organizations grow and prosper. Brian’s corporate experience includes management and executive positions with UPS, PepsiCo, and Northern Automotive. As an entrepreneur, he has personally launched and led successful businesses and been instrumental in the success of many others. In addition, he has consulted for dozens of world-class companies including Coldwell Banker, Mass Mutual, Medtronic, New York Life, and Tiffany & Co. Brian is a recognized expert in the field of leadership and execution. His realization that most people don’t lack ideas but struggle with effective implementation led him to the development of The 12 Week Year. In addition to his books, Brian has been published in many of the leading business journals and magazines. He is a sought after speaker, educating and inspiring thousands each year. He is a visionary with a passion for helping others go beyond what they think they are capable of and achieve more than they ever thought possible. His greatest strength might be his ability to take success principles and strategies and help others apply them in a way that is powerful and effective and gets results. Website: 12weekyear.com Plan Your 12 Week Year Step 1: Reframe the mindset and set your vision. Step 2: Start planning. Step 3: Process control. Step 4: Score-keeping. Step 5: Usage of time. Support the show: https://www.systemhub.com/podcast See omnystudio.com/policies/listener for privacy information.

Today’s Guest Kim Orlesky Kim is the President of KO Advantage Group. She’s listed as LinkedIn’s top sales influencers and continuously named as one of the top sales leaders to follow. She’s Startup Canada’s Woman Entrepreneur and Success Magazine’s most inspirational blogger. She speaks internationally, including at North America’s largest entrepreneurial event, Inbound 2017, 2018 & 2019, alongside Michelle Obama, Brené Brown, and Deepak Chopra. In 2014 Kim courageously quit her life to backpack solo around the world. When she returned she turned her passion for sales into one of North America’s fastest-growing sales training programs, KO Sales U. Her third book Sell More. Faster. is available for now. Website: kimorlesky.com System Steps Step 1: Understand your numbers. Step 2: Identify your ideal buyer. Step 3: Make your value proposition and your elevator pitch. Step 4: Connect with your ideal buyers. Step 5: Lead qualification. Step 6: Create your value. Step 7: Send your proposal. Step 8: Negotiate. Step 9: Follow up and cross-sell. Support the show: https://www.systemhub.com/podcast

Today’s Guest Bill Doerr Bill helps coaches, consultants, and professional advisors get more clients by design, not accident. Website: getnewclientsnow.com The Ultimate Lead Referral System Step 1: Creating your profile. Step 2: Identify and build your sources. Step 3: Set-up your process. Step 4: Plan. Support the show: https://www.systemhub.com/podcast

Today’s Guest Navid Moazzez Navid Moazzez is the CEO at Navid Media. You might know him as a lifestyle entrepreneur and the creator of Virtual Summit Mastery, host of List Building School, and a few other premium training programs and online summits (or as he likes to call them “virtual summits”). As the guy behind some of the biggest virtual summits in the online space and named by The Huffington Post, Entrepreneur.com and Inc. as the “World’s Leading Virtual Summit Expert”, he is known for getting his students real results. He and his students have generated hundreds of thousands of email subscribers and millions of dollars in sales in just the past 12 months alone (and it’s growing every day). Student success is his #1 metric by far in his company… that’s what he and his awesome team live by… and it shows big time! Website: navidmoazzez.com The Virtual Summit Marketing System Step 1: Get clear on your topic. Step 2: Pick your speakers. Step 3: Create your virtual summit funnel. Step 4: Turn your summit into an evergreen. Step 5: Know your delivery strategy. Step 6: Launch strategy. Step 7: Grow strategy. Support the show: https://www.systemhub.com/podcast

Today’s Guest Simon Bowen Australia’s #1 Authority on Visual Based Thinking and Creator of The Models Method Whether it’s communicating a new strategy to your Board or team, driving a critical project, or converting a customer to purchase – the ability to influence with impact is the key … and Simon Bowen’s results demonstrate the unparalleled value he brings to the table. As a dynamic change agent, consultant, facilitator, CEO mentor, speaker, and author, Simon Bowen is highly sought after by Fortune 500 companies, heads of Government, the military, and private sector because of his transformational impact on the organisations he serves. With nearly 30 years of total focus analysing the keys to peak performance and success, Simon understands how individuals and organisations tick, how they can improve, and what separates the elite from the average. Every sale, or engagement with a new idea, relies on the conversion of thought. Simon excels, with a unique ability to convert ambiguous, complex issues into crystal clear, engaging conversations that lead to this conversion of thought. He simplifies the complex and makes it tangible through his unique proprietary process, The Models Method, to accelerate results. Simon’s clients are genuinely astounded at how quickly his proven, research-backed Method can: · Elevate your sales results · Raise the performance level of your team · Increase your leadership impact, and · Create higher levels of ownership and alignment across your business. Website: modelsmethod.com Support the show.

Guest’s Background: Lisa Fraley is a Legal Coach®, Attorney, Best-Selling Author and Speaker who has helped hundreds of coaches and entrepreneurs get legally covered through her DIY legal templates, services, and online courses. She uniquely aligns legal steps with the chakras because she believes the law protects you practically AND energetically. Lisa “gets” online and holistic entrepreneurs because she’s also a certified Holistic Health Coach through IIN, Life Coach through Coach U, and Master Transformational Method Coach through HCI (formerly HMBA). Lisa is the author of the #1 Best Seller Easy Legal Steps… That are Also Good for Your Soul. She received her JD from Case Western Reserve University School of Law where she was managing editor of the Health-Law Journal, and BA in Political Science with a Minor in Business Administration, cum laude, with Honors, from Miami University (Ohio). She is a sought-after legal expert appearing in over 250 podcasts, webinars, and international stages about her holistic approach to the law, chakras, and entrepreneurship. Lisa’s also the former president of the Junior League of Portland (Maine) and was selected as a “Forty Under 40” award recipient by Business First newspaper in Columbus, Ohio when she was just 29. She’s an avid runner and hiker, and she’s completed 3 marathons. Website: lisafraley.com Support the show.

Guest’s Background: Pete Williams is an entrepreneur, advisor, and marketer who Forbes recently called, “one entrepreneur today that every marketer should be modeling,” while Inc. describes him as, “a savvy marketing strategist.” A Southern Region Finalist in the Ernst & Young Entrepreneur of the Year Program, a Small Business ICON (Best-in-Class) Recipient, and an Australian Business Award Winner for Marketing Excellence, he is the co-founder of numerous businesses across varying industries—from telecommunications services to e-commerce. Having been referred to as “Australia’s Richard Branson” in media publications, Pete first made a name for himself when, at age twenty-one, he sold Australia’s version of Yankee Stadium, the Melbourne Cricket Ground, for under $500—which you can read about in his first book, How to Turn Your Million-Dollar Idea Into a Reality (2007). His latest book, Cadence, was born from the 7 Levers framework developed inside the Preneur Group projects and consulting clients. Pete is also a Professor of Practice at Deakin University, Australia. Website: preneurgroup.com System Steps: The Framework Imagine that your business is mapped into seven different areas that are mainly divided into four elements. Most businesses start at the bottom line, and above that, there are three profit drivers: sales funnel, front-end revenue, and back-end revenue. Sales Funnel Front-End Revenue Back-End Revenue Bottom Line Health Check There are four steps in doing a health check on your business: Clarify Capture Calculate Correct Support the show.

Guest’s Background: Dr. Sabrina Starling, The Business Psychologist™ and author of How to Hire the Best series is the founder of Tap the Potential. Tap the Potential specializes in transforming small businesses into highly profitable, Great Places to Work, then sending business owners on a 4 Week Vacation to celebrate that accomplishment. Never one to accept the status quo or back down from a challenge, Dr. Sabrina’s How to Hire the Best series grew from her desire to solve the toughest hiring challenges interfering with her clients’ growth and profitability. What sprang from her experience working with entrepreneurs in rural areas catapulted her into becoming the world’s leading expert in attracting top talent in small businesses — no matter what hiring challenges those businesses are facing — and earned Tap the Potential’s reputation as the go-to resource for entrepreneurs committed to creating Great Places to Work with thriving coaching cultures and highly engaged team members working from strengths. With her background in psychology, and years of driving profit in small business, Dr. Starling knows what it takes to find, keep, and get exceptional performance out of your biggest investment — your team members. Visit TapThePotential.com to learn more about the life-changing business transformations Dr. Sabrina and her team are bringing about for overworked business owners. Tune in weekly to the Profit by Design Podcast, as Dr. Sabrina and her co-host, Mike Bruno, bring you tips, tools, and strategies to grow a sustainably profitable business that allows you to live the lifestyle you desire. Website: tapthepotential.com System Steps: Step 1: Understand yourself and your core values. Step 2: Think about a clearly defined role you’re hiring someone for. Step 3: Spread the word everywhere. Step 4: Have your candidate answer a situational question that was based on your core value through a video. Support the show.

Guest’s Background: Barry Magliarditi is the founder and director of The Game Changers. He has been recognised for his thought leadership by the 30 under 30, 2015 Telstra Business awards, and was chosen as Australian Coach of the Year for the 2016 Invia Innovation and Excellence in Business Coaching in Australia. A master of his craft and described as ”The Magician,” Barry is always entertaining, heart-based, and life-changing while upholding deep respect for every individual and their story. In 2003, as a true craftsman, Barry started his first business aged 18, in his garage serving as a Kitchen and Renovation Company. The business scaled quickly and soon Barry was working from his own factory with 15 staff with a multi-million dollar turnover. Barry was experiencing what he knew at the time to be “success.” He diligently managed his cash flow, maximising profits, minimising expenses, and maintaining clear KPI’s for his business and his team. However, like many successful business owners, Barry was also investing a lot of emotion and time into the business and quickly become exhausted. When his relationship with his partner and children began to suffer he switched gears and saw the business begin to dissolve. Barry always knew in his heart that there had to be a way to create true balance in life. To create what he wanted and was in his dreams; a profitable scalable business that provided sustainable growth for the lifestyle of the family he loved. This kickstarted Barry’s journey of self-education and personal development. Barry learned quickly that the key was in the “inner game”. By working on his “inner game,” Barry was able to create real, tangible and sustainable results in his “outer game”. This was the catalyst that sparked the creation of The Game Changers Business. Since starting, Barry has assisted business owners to create the same tangible results in their businesses ( averaging 3-4X growth in revenue and profits) while watching their personal lives expand grow too. Barry is a Peak Performance Coach based in Perth, Australia, and is here to facilitate sustainable, heart-based change that affects all aspects of life in a positive way. Website: thegamechangers.com.au Systems Steps: Step 1: Check if the system already exists. Step 2: Test run the system. Step 3: Store and update the process in the systems registry. Step 4: Link the system documentation into your reoccurring task. Support the show.

Guest’s Background: Dawn Fotopulos is the associate professor of business at The King’s College, the founder of BestSmallBizHelp.com and author of Accounting for the Numberphobic: A Survival Guide for Small Business Owners (AMACOM). As an experienced entrepreneur and small-business turnaround expert, she has rescued hundreds of small businesses from financial disaster. She has been featured on MSNBC’s Your Business and at the New York Times Small Business Summit. Website: hiddenprofitacademy.com System Steps: Step 1: Review your financial dashboard. Step 2: Focus on gross margin, not on revenues. Step 3: Increase your gross margin by increasing your prices. Step 4: Increase your gross margin by eliminating unprofitable products and services. Step 5: Increasing growth margin by identifying profitability by the client. Support the show.

Guest’s Background: President of Mattson Enterprise in New York. The company provides on-going support, reinforcement and networking through an alliance of business and sales professionals. Glenn helps individuals who are on their own, or part of a larger organization, overcome the roadblocks keeping them from reaching their definition of success. He feels if you know the “Why” you can overcome the “How.” Glenn follows a simple process of defining where his client wishes “to be” in comparison to his/her current “as is” status. Website: www.sandler.com System Steps: Step 1: Bonding rapport. Step 2: Upfront contracts. Step 3: Emotional drivers. Step 4: Budget. Step 5: Decision-making process. Step 6: Presentation/Fulfillment. Support the show.

Guest’s Background: Successwise was founded by Allan Dib. Allan is a serial entrepreneur, rebellious marketer, technology expert and #1 bestselling author. He has started, grown and successfully exited multiple businesses in various industries. One of his previous businesses was in the hyper-competitive telecommunications industry, where he faced heated competition from multibillion-dollar, multinational competitors.  In four years, Allan grew this business from a startup to being named by Business Review Weekly (BRW) as one of Australia’s fastest-growing companies—earning a spot on the coveted BRW Fast 100 list. Allan’s approach to business is practical and hands-on. He’ll share with you the exact strategies he has used to build several high growth businesses. More specifically he’ll cover marketing strategies that will help you bring in a steady flow of leads into your business. He’ll also share with you the technology and systems that allow your business to scale and the mindset you need to succeed as an entrepreneur. Website: successwise.com Phase 1: The “Before” Phase Step 1: Select your target market. Step 2: Craft your message. Step 3: Reach your prospects with advertising media. Phase 2: The “During” Phase Step 4: Capture your leads. Step 5: Nurture your leads. Step 6: Sales conversion. Phase 3: The “After” Phase Step 7: Deliver a world-class customer experience. Step 8: Increase customer lifetime value. Step 9: Orchestrate and stimulate referrals. Support the show.

Guest’s Background: Glen Carlson is an award-winning entrepreneur and co-founder of Australia’s 9th fastest growing company (BRW Fast Starters and Smart Company, 2014), Dent Global. Glen has an international reputation for being a #1 speaker on strategies for fast small business growth, and the best business models that maximise profit. Founded in 2010, Dent Global is an international world-leading business accelerator for small, entrepreneurial, service-based businesses, with offices in the UK, USA, Singapore and Australia, with more than 2000 clients.  Dent has also launched three best-selling books on business, won major awards and raised more than $500,000 to charities around the globe. With Australia’s small business sector buoyant and healthy, Glen’s message is fine-tuned for the current climate where there’s no better time to be an entrepreneur than now. He has the confidence and enthusiasm to inspire people to follow their business ideas and build them into hugely successful ventures. Glen Carlson and Dent Global Award wins: – Excellence in Training & Development Award, Asia’s Training & Development Excellence Awards, 2015 – Investors in People award (London), 2015 – 9th Fastest Growing Company in Australia, Smart Company Awards, September 2014 – 63rd Fastest Growing Company, Australia Business Review Weekly (BRW), June 2014 – Finalist Management Book of the Year, Chartered Institute of Management, November 2013 – Power 100 Most influential entrepreneurs in the UK, Fresh Business Thinking Website: www.dent.global System Steps: Step 1: Pitch and clarify your own value. Step 2: Publish your pitch to as many channels as possible. Step 3: Develop a product ecosystem. Step 4: Work on your profile. Step 5: Joint partnerships and alliance. Support the show.

Guest’s Background: Sharí is a persuasiveness coach known for bringing the “dark arts” of influence into the light. She has built her career as a speaker, writer, trainer and coach by revealing powerful secrets behind the conversational influence. She has personally learned the best persuasive triggers and techniques from master influencers, including CIA field agents, hostage negotiators, con-artists, HUMINT officers, interrogators, trial attorneys, mentalists, undercover law enforcement, and even pick-up artists. Her mission is to put these powerful skills in the hands of entrepreneurs and leaders so that they can effectively be a positive influence in their businesses and lives. Sharí has designed numerous communication training courses and speeches that cover these enlightening areas of enhanced communication, along with self-study programs. Sharí is certified in neuro-linguistic programming (NLP), microexpressions, and body language. Her clients include CEOs, politicians, professional athletes (NFL, NBA), television and movie producers, news commentators (ESPN, HLN, NBC), and New York Times Bestselling authors. Sharí is also a regular contributor to Entrepreneur and guest lecturer at USC. Website: www.shari-alexander.com System Overview Ask yourself “what do I need to know?” instead of “what should I say?” One common mishap that an aspiring influential person makes when he/she’s about to engage in a very important conversation, is to ask him/herself the question “what should I say?”. This question only puts you in the back foot and sets you up for potential failure. With this question, you’re only figuring out the things to say based on your knowledge, perspective, values, and background. Instead, a good influencer should ask himself/herself the question “what do I need to know?”. It will give you a glimpse of the receiver’s knowledge, perspective, values, background, and context. What is important to them? What motivates them? What puts them in a positive/negative mood? Start focusing on the people you’ll talk to and know more about them. Before you communicate, get to know who’s going to be your audience. The core three-step process of influence: Step 1: Observe. Step 2: Connect. Step 3: Influence. Support the show.

Guest’s Background: Jon Ferrara has been recognized for pioneering innovation in the customer management category. He’s the founder and CEO of Nimble, an award-winning social sales, and marketing CRM for individuals and teams. It’s Ranked #1 in Overall Satisfaction by G2 Crowd and integrates with Microsoft Office 365 and Google G Suite. Learn more at Nimble.com. Ferrara was the creator and co-founder of the award-winning customer management product GoldMine.  In 1999, Goldmine got acquired by FrontRange and Ferrara left to pursue other interests. During those years, Ferrara continued to watch the CRM market. He saw that most of the CRM products that were serving small businesses moved upmarket (and became more costly and complex) or fell by the wayside, leaving the market underserved. Specialities: – Entrepreneurship and Product Innovation – Brand and Identity Development – Marketing and Sales Strategy – Managing Global 350+ person Corporations Website: nimble.com System Steps: Step 1: Create your persona. Step 2: Identify the influencers of your prospects. Step 3: Share your content. Step 4: Listen and engage. Step 5: Follow up and follow through. System Notes While this system suggests using other influencer’s content, Jon suggests that you create content you could call your own. One way to create your own content is to engage with influencers from your field and share that conversation as your content. Support the show.

Guest’s Background: Steve is a leading global expert helping small businesses, their owners, managers, and teams find, unlock, and leverage hidden financial performance. He is also the author of the popular book, Found Money: Simple Strategies to Uncover the Hidden Profit and Cash Flow in Your Business. Steve’s mission is to help every small business in the world harness untapped financial potential and he is the founder of BizDogGroup.com as the vehicle to achieve that. Using a combination of unique processes, tools, software and systems, developed by over 25 years of experience working with thousands of small business owners around the world, Steve makes the guarantee that ANY business has hidden financial performance, profit, and cash flow just waiting to be unleashed for good into the world. And it’s our job as global citizens to leverage that hidden potential to make our families, communities, and the world a better place. Website: foundmoneydashboard.com System Steps: Step 1: Know your target numbers. Step 2: Identify the correct path to reach your target. Step 3: Measure the paths you’re taking. Step 4: Loop through your measurements. System Notes Doing anything is always better than doing nothing. Do not perform multiple tests at the same time. Instead, plan ahead and take one step at a time. Support the show.

Guest’s Background: Charley Valher is a serial business owner and educator from Melbourne, Australia, best known for his unique approach to business and developing companies in a way that creates more time and leverage for the business owner. Having experience in a variety of businesses, he has picked up and developed a strong skillset in: -Scaling a business past the business owner -Business Automation -Business model design -Virtual Assistants & Online teams -Systems & Processes -Joint Ventures In his spare time, he enjoys cycling, cooking, and music. Website: www.outsourcingangel.com System Steps: Step 1: Tools to use when working with a virtual team. Step 2: Create a weekly system. Step 3: Organise a Weekly Overview board in Asana. Step 4: Set up a separate project for each customer. Step 5: Set up channels for communication in Slack. Step 6: Scale your virtual team. Support the show.

Guest’s Background: Ari is the best-selling author of “The Art of Less Doing“, and “The Replaceable Founder.” He is a self-described Overwhelmologist whose insights into personal and professional productivity have earned him the title, “The Guru’s Guru.” He can be heard on the award-winning Less Doing Podcast, on international stages speaking to thought leaders and influencers, and for those who prefer the written word, Ari’s blog posts on Medium offer immediate and actionable advice for entrepreneurs seeking replaceability. Website: www.lessdoing.com System Steps: Step 1: Optimise Step 2: Automate Step 3: Outsourcing Support the show.