Podcast appearances and mentions of Jesse Green

Joined again by guests hosts, Jesse Green and Justin Warriner, from The Family Foundation, we contrast Fidelity Month with Pride Month and Gov Beshear's promotion of sexual immorality and gender dysphoria; also SCOTUS to decide on men in women's sports. Share. Make it a great day in the Love & Lordship of Christ (Mark 12:29-31)!

I'm joined today by Jesse Green, Policy Analyst, and Justin Warriner, Communications and Policy Associate, The Family Foundation, to recap the KY Primary elections and look forward to the General Election. Share. Make it a great day in the Love & Lordship of Christ (Mark 12:29-31)!

Most dental practice owners are exceptional clinicians. They've invested years and significant money mastering their craft, but when it comes to the business side of the practice? That can be a very different story. In this episode of the Savvy Dentist Podcast, Jesse Green makes the case that running a successful practice isn't about finding the easy button - it's about doing the hard work to master the systems that actually build dental practice wealth.Jesse unpacks why so many practice owners stay stuck, and what it really takes to move from financially reactive to financially bulletproof. If you've ever wondered whether your money is working as hard as you are, this one's for you.In this episode:00:44 Why most practice owners have mastered their clinical skills but are leaving serious money on the table when it comes to business01:07 The tennis vs pickleball analogy02:49 The first of four essential financial systems Jesse says every practice owner must have04:09 Why one popular book changed the way practice owners think about money management - and how to apply it in a dental context05:20 What a practice dashboard actually needs to show you07:00 The fourth financial system that ties everything together08:54 A cautionary tale about smart people who lost $100,000 looking for a shortcut11:05 Rachel's Q&A: Jesse walks through a step-by-step framework for working out exactly how much wealth you need to build — and how to reverse engineer it into your practice financials.Links & ResourcesProfit First by Mike MichalowiczJoin the free Savvy Dentist Facebook GroupFollow Dr Jesse Green on LinkedInVisit Savvy Dentist websiteMentioned in this episode:Savvy Dentist Team Training BundleIf your practice can't run without you, it's time for systems - not more theory. That's why we created the Savvy Dentist Team Training Bundle - five powerful, system-driven programs including Front Desk All Stars, the Million Dollar Dentist, Practice Manager Masterclass, Advanced Treatment Coordinator Training, and High-Performance Hygiene. Each course delivers practical, step-by-step systems your team can use every day to build accountability and create a self-managing practice. Save $2,000 for a limited time — visit savvydentist.com/team-training.Team Training Bundle 2025

You could be doing everything right - attracting new patients, retaining your existing ones, investing in your team - and still be quietly bleeding your practice dry. How? By failing to manage capacity. In this episode, Jesse Green unpacks one of the most overlooked principles in dental practice growth: use it or lose it.It sounds simple, but the implications for dental leadership are significant. If your practice can't adequately serve the patients you've worked so hard to attract, those patients won't make a scene - they'll just drift away. Silently. And by the time you realise what's happened, you won't have the patient base you thought you had to support your next stage of growth.In this episode:00:01 Jesse shares the neighbour's story who sparked today's lesson00:29 The surprising way patient numbers naturally self-regulate when a practice runs out of capacity01:50 Why adding chairs, clinicians, and equipment has to happen before you think you need it02:30 The quiet churn problem02:52 What a scalable unit actually looks like in a dental practice03:42 How to time your capacity decisions so you're growing into space, not scrambling to fill it04:20 The 80% rule04:44 When there's no room to expand physically, what smart practice owners do instead05:00 What happens when capacity planning comes too late05:38 The core lesson Jesse wants every practice owner to walk away with today.In this episode:Join the free Savvy Dentist Facebook GroupFollow Dr Jesse Green on LinkedInVisit Savvy Dentist websiteMentioned in this episode:Savvy Dentist Team Training BundleIf your practice can't run without you, it's time for systems - not more theory. That's why we created the Savvy Dentist Team Training Bundle - five powerful, system-driven programs including Front Desk All Stars, the Million Dollar Dentist, Practice Manager Masterclass, Advanced Treatment Coordinator Training, and High-Performance Hygiene. Each course delivers practical, step-by-step systems your team can use every day to build accountability and create a self-managing practice. Save $2,000 for a limited time — visit savvydentist.com/team-training.Team Training Bundle 2025

What's lurking just beneath the surface of your dental practice right now? You might not be able to see it, but that doesn't mean it isn't there - just waiting for the moment you step on it. Jesse Green calls these your practice landmines, and every practice owner has them, whether they know it or not.In this episode, Jesse unpacks a practical, three-step dental leadership framework for getting serious about risk - not to make you paranoid, but to make you powerful. Because understanding where your hidden vulnerabilities lie is one of the most valuable things you can do for your practice, both for your day-to-day sanity and for the long-term value of everything you've worked so hard to build.In This Episode:00:00 Jesse kicks off with an unforgettable dog walking story, and why it's the perfect metaphor for what's hiding in your practice right now01:25 Why covering up a problem doesn't make it go away02:24 The surprising range of landmines that could be lurking in your practice03:19 Jesse's three-part risk framework, and why this is the one time he'll actually ask you to think like a pessimist04:32 The risk matrix explained - and how to use it to rank your vulnerabilities before they rank you05:42 The surprising link between managing risk and increasing the value of your practice - this will change how you think about risk forever06:36 Q&A: a question from Sarah in Perth who's exhausted and wondering if practice ownership is really worth it - Jesse's honest answer might be exactly what you need to hear.Links & Resources:Episode 544 - The Recovery ParadoxEpisode 534 - The Anatomy of a Successful Exit with Michael FilosiJoin the free Savvy Dentist Facebook GroupFollow Dr Jesse Green on LinkedInVisit Savvy Dentist websiteMentioned in this episode:Savvy Dentist Team Training BundleIf your practice can't run without you, it's time for systems - not more theory. That's why we created the Savvy Dentist Team Training Bundle - five powerful, system-driven programs including Front Desk All Stars, the Million Dollar Dentist, Practice Manager Masterclass, Advanced Treatment Coordinator Training, and High-Performance Hygiene. Each course delivers practical, step-by-step systems your team can use every day to build accountability and create a self-managing practice. Save $2,000 for a limited time — visit savvydentist.com/team-training.Team Training Bundle 2025

Iowa District 24 Senator Jesse Green joins us for part one of our two part series as we go over some of the bills in the Iowa Legislature.

What if the worst moment in your practice could become your most powerful marketing tool? Most dentists pour energy into attracting new patients, but Jesse Green makes a compelling case that the real loyalty-building gold is already sitting inside your four walls - and it shows up every time something goes wrong.In this episode, Jesse unpacks the Recovery Paradox: the counterintuitive truth that how you handle a problem can actually generate more patient loyalty than if no problem had ever occurred. Through a candid story from his own practice and a real patient named Colin, Jesse shows what dental leadership looks like when it matters most - and why mastering complaint handling could be the single biggest growth lever in your business.In This Episode:00:01 Jesse reframes everything you think you know about patient loyalty00:18 The surprising science behind the Recovery Paradox and why a well-handled problem can outperform a perfect experience00:40 Why the best marketing in your practice might have nothing to do with your ad spend or social media strategy00:55 The hotel story that perfectly illustrates what going above and beyond actually looks like in practice01:28 The real-life patient complaint that put Jesse's own dental leadership to the test - and what he said in the heat of the moment02:24 The exact words Jesse used with an angry patient that changed everything, and why he didn't try to defend the indefensible03:14 What happened when Colin called back - and the Friday afternoon that turned a lost patient into a loyal advocate05:13 Tom from Sydney asks how to grow his patient base and Jesse breaks down the three R's of marketing that every practice owner needs to hear.Links & ResourcesEpisode 543 - The Necessary ConversationJoin the free Savvy Dentist Facebook GroupFollow Dr Jesse Green on LinkedInVisit Savvy Dentist websiteMentioned in this episode:Savvy Dentist Team Training BundleIf your practice can't run without you, it's time for systems - not more theory. That's why we created the Savvy Dentist Team Training Bundle - five powerful, system-driven programs including Front Desk All Stars, the Million Dollar Dentist, Practice Manager Masterclass, Advanced Treatment Coordinator Training, and High-Performance Hygiene. Each course delivers practical, step-by-step systems your team can use every day to build accountability and create a self-managing practice. Save $2,000 for a limited time — visit savvydentist.com/team-training.Team Training Bundle 2025

If You Love Jesus, Why Aren't You Talking About Him? | Holy Disruption ft. Jesse Green If you love Jesus but can't remember the last time you told someone about him — this episode is for you.

There's someone on your team right now you know you need to talk to. You've been putting it off, maybe you're worried they'll get emotional, maybe you think they'll quit, or maybe you just don't know how to say it without the whole thing blowing up. Here's the truth about dental leadership: the necessary conversation you keep avoiding is the one that's quietly running your practice.In this episode, Jesse Green gets into the mechanics of what he calls the Necessary Conversation - a powerful framework that gives you structure, language, and emotional preparation to tackle the tricky team talks that most practice owners sidestep. Whether you've got a performance issue festering, a culture problem compounding, or you're just not sure how to address what you're seeing, this episode hands you the tools to walk in calm and come out with a genuine path forward.In this Episode:00:35 Why most practice owners avoid the hard conversation, and the hidden cost that keeps compounding the longer you wait01:11 The three parameters that determine whether a team conversation succeeds or falls apart before it even gets going01:56 The emotional preparation step most leaders skip entirely, and why skipping it can derail everything in the first two minutes02:32 How to set the frame for a conversation so you stay in control from the opening line03:00 The listening move that changes the whole dynamic03:34 When to share your perspective and how to bring both parties to an agreed pathway forward without it turning into an ultimatum04:53 The post-it note tactic Jesse used in one of the toughest necessary conversations of his career06:31 What to do when the conversation makes you wonder if you hired the right person in the first place08:35 Q&A - Priya asks why her team just won't do the job - Jesse's answer reframes the whole problem with three specific gaps.Links & ResourcesEpisode 542 - Stop Guessing, Start CommunicatingJoin the free Savvy Dentist Facebook GroupFollow Dr Jesse Green on LinkedInVisit Savvy Dentist websiteMentioned in this episode:Savvy Dentist Team Training BundleIf your practice can't run without you, it's time for systems - not more theory. That's why we created the Savvy Dentist Team Training Bundle - five powerful, system-driven programs including Front Desk All Stars, the Million Dollar Dentist, Practice Manager Masterclass, Advanced Treatment Coordinator Training, and High-Performance Hygiene. Each course delivers practical, step-by-step systems your team can use every day to build accountability and create a self-managing practice. Save $2,000 for a limited time — visit savvydentist.com/team-training.Team Training Bundle 2025

What if the biggest problem in your practice isn't your marketing, your systems, or even your team - but the way you're communicating with them? In this episode, Jesse Green cuts straight to the chase: communication breakdown is not a people problem. It's a system problem. And that means it's fixable.If you've ever felt frustrated that things aren't being done the way you envisioned, or that you're constantly stepping in to correct or redo work, this episode is your wake-up call. Jesse unpacks why your team can't read your mind, what real dental leadership communication looks like, and how creating shared language and crystal-clear expectations can transform the way your whole practice operates - from the front desk to the dental chair.In This Episode:00:01 Jesse introduces the biggest lever in your practice, and it's not what most dentists expect to hear00:50 Meet Jason the cat: the surprisingly relatable story that reveals exactly what's going wrong in your team communication right now01:45 What actually happens when your team is listening but still not understanding, and the costly ripple effects throughout your practice02:38 The mindset shift that changes everything02:50 Lessons from the Navy: what a warship's communication standard can teach you about running a high-tempo dental practice04:05 The one question every team member in your practice should be able to answer04:18 Jesse reveals two powerful language concepts from the Practice Max world that sharpen team performance and culture06:57 Listener Q&A: Michael from Melbourne asks how to get off the tools.Links & Resources:Join the free Savvy Dentist Facebook GroupFollow Dr Jesse Green on LinkedInVisit Savvy Dentist websiteMentioned in this episode:Savvy Dentist Team Training BundleIf your practice can't run without you, it's time for systems - not more theory. That's why we created the Savvy Dentist Team Training Bundle - five powerful, system-driven programs including Front Desk All Stars, the Million Dollar Dentist, Practice Manager Masterclass, Advanced Treatment Coordinator Training, and High-Performance Hygiene. Each course delivers practical, step-by-step systems your team can use every day to build accountability and create a self-managing practice. Save $2,000 for a limited time — visit savvydentist.com/team-training.Team Training Bundle 2025

What does it take to sell a thriving dental practice in just 81 days? In this episode, Dr Jesse Green is joined by returning guest Michael Filosi, who opens up about the mindset, strategy, and execution behind his successful business exit. From humble beginnings with possums in the walls to running a ten-chair, thirty-person operation, Michael shares how he built a high-performing, sale-ready practice, and why he chose to let it go.Whether you're considering a future exit or simply want to build a better business today, this candid conversation dives deep into leadership, culture, team management, and knowing when it's time to move on. It's a must-listen for any dental entrepreneur.In this episode:[00:01] Michael announces the sale of his dental practice and reflects on why he made the decision to exit[04:12] The turning point: how he realised the business no longer aligned with his values or energy[06:00] From two chairs and possums in the walls to a 10-chair, 30+ staff high-performing operation[08:38] Why being “sale-ready” long before selling enabled an 81-day exit[10:55] What makes a practice attractive to buyers: reduced key-person risk, systemisation, and culture[14:25] Building culture by design - leading through values, action, and high expectations[17:04] Scaling lessons: how every two-chair jump brought new systems, structures, and complexity[20:37] Transitioning from dentist to CEO: why Michael leaned into business as his craft[30:15] The “solar system” metaphor: how Michael sees the practice team—and the value of flagpoles over flags[44:19] Final advice: why owning a practice comes with risk—and how to ensure it's truly worth it.Resources & Links:Michael Filosi on LinkedInJoin the free Savvy Dentist Facebook GroupFollow Dr Jesse Green on LinkedInVisit Savvy Dentist websiteMentioned in this episode:Savvy Dentist Team Training BundleIf your practice can't run without you, it's time for systems - not more theory. That's why we created the Savvy Dentist Team Training Bundle - five powerful, system-driven programs including Front Desk All Stars, the Million Dollar Dentist, Practice Manager Masterclass, Advanced Treatment Coordinator Training, and High-Performance Hygiene. Each course delivers practical, step-by-step systems your team can use every day to build accountability and create a self-managing practice. Save $2,000 for a limited time — visit savvydentist.com/team-training.Team Training Bundle 2025

Jesse Green dives deep into one of the most powerful drivers of practice growth: personal leadership. At a time when it's easy to blame the economy, external events, or staff challenges, Jesse challenges practice owners to take full responsibility for their outcomes - and shows how doing so can create profound momentum in business and life.Drawing inspiration from Theodore Roosevelt's Man in the Arena and the principles of his D.A.R.E. framework, Jesse unpacks how Determination, Acceptance, Responsibility, and Experience form the foundation of ownership. If you've been feeling stuck, overwhelmed, or frustrated with your results, this episode is a timely call to action — to own your ship, step into the arena, and lead with purpose.In this episode:[00:00] Why personal growth is the foundation of business success[00:54] The slippery slope of mindset deterioration and external blame[02:06] What extreme ownership really means in practice[02:56] Owning your ship: The mindset shift from employee to leader[04:07] The "Man in the Arena" and daring greatly in business[05:58] Preparing for 2026: Reflecting and taking responsibility[06:34] D = Determination[08:43] A = Acceptance[10:02] R = Responsibility[12:04] E = Experience[13:28] Charting your course: The role of intentional leadership[14:46] A final call to action: Never stop, never quit, dare greatly.Resources and Links:Join the free Savvy Dentist Facebook GroupFollow Dr Jesse Green on LinkedInVisit Savvy Dentist websiteMentioned in this episode:Savvy Dentist Team Training BundleIf your practice can't run without you, it's time for systems - not more theory. That's why we created the Savvy Dentist Team Training Bundle - five powerful, system-driven programs including Front Desk All Stars, the Million Dollar Dentist, Practice Manager Masterclass, Advanced Treatment Coordinator Training, and High-Performance Hygiene. Each course delivers practical, step-by-step systems your team can use every day to build accountability and create a self-managing practice. Save $2,000 for a limited time — visit savvydentist.com/team-training.Team Training Bundle 2025

In this episode of the Savvy Dentist Podcast, Dr Jesse Green is joined by global customer experience expert David Avrin to unpack what it really means to be "ridiculously easy to do business with" and why that's the competitive edge dental practices can no longer afford to ignore. With consumer expectations rapidly evolving and disruption sweeping through healthcare, practices that cling to outdated processes risk being left behind.David shares powerful insights into how simplicity, speed, and convenience are driving patient choice, and why traditional notions of quality and relationships, while still important, are no longer enough. From onboarding and scheduling to communication and customer journey mapping, this conversation is packed with practical takeaways to help you remove friction, build loyalty, and secure long-term patient retention.In this episode:[00:01] The problem with assuming your patients will stay loyal[03:10] How multi-generational expectations are challenging practice systems[05:45] Why patient experience matters more than ever in a world of choice[08:20] David's personal experience as a patient and what frustrated him[10:30] The case for subtracting steps and simplifying your processes[14:00] What other industries are doing better and how dentists can learn from them[18:50] Macro trends reshaping customer experience[22:00] Why patients care more about outcomes than procedures[25:00] Rethinking marketing: it's not about quality, it's about differentiation[30:00] Why patients leave (and it's not what you think)[34:40] The hidden power of convenience, speed, and access[39:00] How to innovate before disruption hits your practice[44:00] Should we stop treating patients “like family”? A new perspective[46:00] Final thoughts on avoiding complacency and earning patient loyalty.Resources and Links:Visit David Avrin websiteGet the book: Ridiculously Easy to Do Business WithFollow David on InstagramDavid Avrin on YouTube

What does it really mean to be an entrepreneur? And how do we build a business that works, not just a job that pays?In this episode, Jesse Green is joined by Alan Manly OAM, a distinguished entrepreneur, innovator, director, and author whose unconventional journey from the computer industry to educational leadership offers a masterclass in business building. Alan founded Group Colleges Australia (GCA), which includes Universal Business School Sydney (UBSS), one of the early pioneers of online education in Australia.Alan shares lessons from decades of entrepreneurial successes and failures, chatting about mindset, systems, and real-world challenges of building a business from the ground up. From defining what it really means to be an entrepreneur, to understanding why queues are a business killer and why every team needs structure and process, this conversation is packed with insights for any business owner ready to level up.Alan is a Fellow of the Australian Institute of Company Directors and the Australian Institute of Management, and was honoured with the Medal of the Order of Australia (OAM) for his contributions to tertiary education and community service.In this episode:[00:00] Why “entrepreneur” used to be a slur and what it really means today[02:00] Alan's early life, entrepreneurial spark, and escape from poverty[04:50] Lessons from the PC boom and a corporate-to-startup leap[06:40] Is it really about the money? What drives true entrepreneurs[10:15] The power of cash flow and why it trumps everything[13:00] How a queue changed Alan's approach to business and customer service[18:40] Why dentists (and other professionals) are often “condemned to wages”[20:45] The real barriers to scaling: delegation, systems, and procedures[24:00] Understanding team performance[30:00] How knowing your stakeholders can protect and grow your business[34:00] Why dentistry is both science and art and deserves to be celebrated[38:00] Business as the ultimate personal development journey.Resources and Links:Alan Manly's websiteAlan's book: The Unlikely EntrepreneurConnect with Alan Manly OAM on LinkedInJoin the free Savvy Dentist Facebook Group

Co-host, David Walls, and guest, Jesse Green join me to discuss most memorable moments in 2026 and regale you with CHRISTmas traditions and memories! Share. Make it a very Merry and Blessed CHRISTmas with family and loved ones in the Love & Lordship of Christ (Luke 2:7)!

In this episode, Jesse Green is joined by Rob Markey, co-creator of the world-renowned Net Promoter Score (NPS) and co-author of The Ultimate Question 2.0. Together, they explore how dental practices can harness the power of customer loyalty to drive sustainable growth.Rob unpacks the differences between satisfaction, loyalty, and advocacy, and explains why emotional commitment, not just repeat visits, defines true loyalty. With practical insights into staff engagement, pricing, patient experience, and reputation-building, this episode is packed with tools for turning your patients into passionate advocates.In this episode:[00:01] Why customer loyalty is more than repeat business, and why it matters[04:04] Loyalty vs. satisfaction[08:20] Loyalty, advocacy, and the rare brands that inspire devotion[13:39] Why internal culture and staff advocacy are key to external loyalty[26:24] Jesse's four-step framework for generating word-of-mouth referrals[28:42] The role of pricing in perceived value and patient expectations[33:04] The “trap” of elevated expectations and how to manage them.Resources and Links:Rob Markey websiteConnect with Rob on LinkedInJoin the free Savvy Dentist Facebook GroupFollow Dr Jesse Green on LinkedInVisit Savvy Dentist website Mentioned in this episode:Transformational Training for Dental Practice TeamsIf you want to grow your practice, you need a high-performing team - but training takes time, effort, and resources you often don't have. That's why we created the Savvy Dentist Team Training Bundle - a 12-month program packed with five powerful courses, including our Practice Manager Masterclass, Front Desk All Stars, Hygiene & Therapy Heroes, Treatment Coordinator Training, and the Million Dollar Dentist course. Each course is delivered live via Zoom, and you'll also get access to past recordings, so you can onboard new team members anytime without starting from scratch. Want to scale your practice and build a winning team? Click on the link and join the waitlist. Team Training Bundle Sept 25

Running a dental practice can often feel like a tug-of-war between time and money. In this solo episode, Dr Jesse Green shares a personal story that sparked a pivotal shift in how he approached business - moving from being time-poor to building a practice that supports both financial success and personal freedom.Jesse breaks down the three critical pillars every dental practice owner must master to stop trading time for money. You'll discover why most practices struggle with scalability and how adopting the mindset of a “training institution” can unlock the growth you've been chasing. This episode is a practical blueprint for anyone serious about creating time and money in their practice - without sacrificing their lifestyle.In this episode:[00:00] Why time is as valuable as money in practice ownership[00:51] Jesse's turning point: missing moments with his family[02:08] The shift to building a lifestyle-based practice[02:24] The 3 reasons practices fail to create both time and money[04:48] Why training is the most underrated growth tool[05:28] The identity shift[06:35] What sport teaches us about training for success[07:22] Building confidence through strong training systems[08:08] Stop tolerating poor performance[09:05] The 12-week training blueprint: rookie to pro[10:04] The 3 E's of training: Education, Exercise, Experience[11:20] The problem with “sink or swim” onboarding[11:43] How to systemise training with reusable resources[12:25] The real ROI of becoming a training institution.Join the free Savvy Dentist Facebook GroupFollow Dr Jesse Green on LinkedInVisit Savvy Dentist websiteMentioned in this episode:Transformational Training for Dental Practice TeamsIf you want to grow your practice, you need a high-performing team - but training takes time, effort, and resources you often don't have. That's why we created the Savvy Dentist Team Training Bundle - a 12-month program packed with five powerful courses, including our Practice Manager Masterclass, Front Desk All Stars, Hygiene & Therapy Heroes, Treatment Coordinator Training, and the Million Dollar Dentist course. Each course is delivered live via Zoom, and you'll also get access to past recordings, so you can onboard new team members anytime without starting from scratch. Want to scale your practice and build a winning team? Click on the link and join the waitlist. Team Training Bundle Sept 25

Broadway represents some of the best and most exciting of what American theater has to offer. But for many people, it's inaccessible. Whether because of geography, cost or other considerations, most people will never sit in a Broadway theater and experience a play or a musical in person.For years, cast recordings have offered a way to experience Broadway shows at a remove. And now, in the streaming era, some Broadway shows are making themselves available to be watched remotely, in movie theaters and on television. Distance and expense aren't the impediments they once were to culture lovers looking to experience world-class theater.In this episode, Gilbert Cruz talks with Jesse Green and Elisabeth Vincentelli, two of The New York Times's culture writers, about new ways to experience some of the joys of theater from the comfort of your own home. On Today's Episode:Jesse Green is a Culture correspondent, focusing primarily on the fine arts, including theater, classical music and art.Elisabeth Vincentelli writes about culture for The Times. Background Reading:Want to Listen to Musical Cast Albums? Our Top 10 Desert Island PicksTheater to Stream: Mark Rylance in ‘Twelfth Night,' and MoreTimes Theater Fans on Their Favorite Musical Cast Albums Photo Illustration by The New York Times; Inset: Disney+ Subscribe today at nytimes.com/podcasts or on Apple Podcasts and Spotify. You can also subscribe via your favorite podcast app here https://www.nytimes.com/activate-access/audio?source=podcatcher. For more podcasts and narrated articles, download The New York Times app at nytimes.com/app.

If you're a practice owner who's always wondered, “how do I build a business so that I can create time freedom in my life”? Then this is an episode you're going to really love. In this episode of The Savvy Dentist Podcast, Dr. Jesse Green is speaking to Dr. Michael Filosi from Fullarton Park Dental in Adelaide. Michael has been on quite the journey over the last eight years. He bought a two chair practice, scaled that up to be an eight chair practice, and will soon be upgrading it to a 10 chair practice. In so doing, he's reduced his clinical hours down to zero which has given him immense freedom. Michael discusses his journey and explains some of the lessons he's learned along the way. Lessons that are going to be applicable to you if that's the journey you want to go on.In this episode:[3:58] - The original purchase back 9 years ago looked completely different to the efficient practice it is today.[8:27] - A wholesale practice purchase, verse, a partnership purchase.[11:34] - Having a very clear vision has helped Michael create and grow the business. He shares his tips on how to create that vision, and then how to work ‘hard' towards achieving the outcome.[22:16] - Michael describes in detail the process and learnings from starting with 2 chairs nine years ago … to 8 chairs today.[31:04] - Increasing the patient flow meant installing better more efficient communication systems. Michael explains how he did it and how his team embraced the growth of the practice.[44:30] - Moving to (almost) zero clinical hours afforded Michael freedom to do the things he loves the most.Join the free Savvy Dentist Facebook GroupFollow Dr Jesse Green on LinkedInVisit Savvy Dentist websiteMentioned in this episode:Transformational Training for Dental Practice TeamsIf you want to grow your practice, you need a high-performing team - but training takes time, effort, and resources you often don't have. That's why we created the Savvy Dentist Team Training Bundle - a 12-month program packed with five powerful courses, including our Practice Manager Masterclass, Front Desk All Stars, Hygiene & Therapy Heroes, Treatment Coordinator Training, and the Million Dollar Dentist course. Each course is delivered live via Zoom, and you'll also get access to past recordings, so you can onboard new team members anytime without starting from scratch. Want to scale your practice and build a winning team? Click on the link and join the waitlist. Team Training Bundle Sept 25

Turning the worst day of your life into your best is no easy feat, but sometimes there is simply no other option. In Brett Connellan's case, this day included the moment every surfer's worst nightmare became his reality when he was attacked by a Great White Shark.In this episode of The Savvy Dentist Podcast Dr. Jesse Green introduces you to Brett Connellan.The events that saved Brett's life were not lost on him, and that perspective was needed as he faced a long and challenging road to recovery. With a bleak outlook prescribed to him by doctors, it was evident that Brett's life as he knew it would never be the same.These moments in time are pivotal in any person's life as they often lead to a questioning of purpose and identity. The recovery forced Brett to "climb a new mountain" in his words and develop a different mindset towards resilience.So how does Brett's experience with a shark relate to you and your business? Well, press play and be ready to be inspired in ways you could never have thought possible.[4:46] - Brett explains the shark attack in chilling detail., right down to the ‘feel' of shark skin.[9:22] - The chaos and the calm from when the rescue began.[15:33] - What we can all learn from traumatic events and apply in our own lives daily.[26:13] - How to recognise the lucky moments in your everyday life.[29:32] - Brett explains his road to recovery and the similarities to running business. Physical vs. Mental.[36:01] - The wisest most inspiring words Brett was told during his recovery. “People fail not from aiming too high and missing, but from aiming too low and hitting”[46:49] - Facing your biggest fear and turning it into a compelling vision for the future.Join the free Savvy Dentist Facebook GroupFollow Dr Jesse Green on LinkedInVisit Savvy Dentist websiteMentioned in this episode:Transformational Training for Dental Practice TeamsIf you want to grow your practice, you need a high-performing team - but training takes time, effort, and resources you often don't have. That's why we created the Savvy Dentist Team Training Bundle - a 12-month program packed with five powerful courses, including our Practice Manager Masterclass, Front Desk All Stars, Hygiene & Therapy Heroes, Treatment Coordinator Training, and the Million Dollar Dentist course. Each course is delivered live via Zoom, and you'll also get access to past recordings, so you can onboard new team members anytime without starting from scratch. Want to scale your practice and build a winning team? Click on the link and join the waitlist. Team Training Bundle Sept 25

In this solo episode of The Savvy Dentist Podcast, Jesse Green dives deep into a topic that's rarely discussed but absolutely crucial to practice growth - identity. As dentists and practice owners, how we see ourselves directly shapes how we behave, the decisions we make, and the results we create. Jesse explores why shifting your identity is the key to moving from clinician to business owner, and ultimately scaling your practice.Whether you're in the startup phase, growth mode or looking to create leverage and time freedom, this episode offers practical tools to help you evolve your identity to match your aspirations.In this episode:[00:25] Why identity is the “hidden lever” behind practice success[01:01] The iceberg model - what's visible vs what's beneath [02:14] Growth stages of a dental business and how identity must shift at each one[03:32] Why retirement is a surprising point of identity crisis for many dentists[04:16] The clinician vs business owner identity and why you can't scale stuck in the former[06:12] The “messy middle” - why most dentists struggle to let go of first base[07:07] The internal shift that must happen before external success shows up[07:56] Practical tools to shift identity[10:11] Why your identity must match your vision for your practiceResources and Links:Robert Owens' podcast episode How to be UnstoppableFollow Dr Jesse Green on LinkedInJoin the free Savvy Dentist Facebook GroupMentioned in this episode:Transformational Training for Dental Practice TeamsIf you want to grow your practice, you need a high-performing team - but training takes time, effort, and resources you often don't have. That's why we created the Savvy Dentist Team Training Bundle - a 12-month program packed with five powerful courses, including our Practice Manager Masterclass, Front Desk All Stars, Hygiene & Therapy Heroes, Treatment Coordinator Training, and the Million Dollar Dentist course. Each course is delivered live via Zoom, and you'll also get access to past recordings, so you can onboard new team members anytime without starting from scratch. Want to scale your practice and build a winning team? Click on the link and join the waitlist. Team Training Bundle Sept 25

In this episode of the Savvy Dentist Podcast, Jesse Green sits down with Shep Hyken, a world-renowned expert on customer experience and service. Shep is an award-winning keynote speaker, researcher, and New York Times and Wall Street Journal bestselling author of eight books, including I'll Be Back: How to Get Customers to Come Back Again and Again. Shep has worked with some of the world's most iconic brands - from Disney to Lexus to the Four Seasons - helping them create exceptional experiences that build loyalty.In this conversation, Shep unpacks the difference between customer satisfaction and loyalty, the role of technology in modern experiences, and how dental practices can borrow strategies from other industries to keep patients coming back again and again. In this episode:[01:13] Why great customer experiences are still so rare and what businesses get wrong[05:08] A dental example of how digitisation can improve patient experience[06:57] Why so many people avoid calling customer support - and what that means for your practice[10:45] Retention vs loyalty: what really makes patients come back[13:27] Why satisfaction isn't enough and how to create an emotional connection with patients[15:37] The power of small human touches that create lasting loyalty[19:12] Why every team member is an ambassador for the customer experience[24:03] The role of technology, AI, and chatbots in creating seamless patient experiences[34:28] Shep's favourite customer experiences and what every dental practice can learn from them. Links and Resources:Shep Hyken WebsiteShep Hyken on LinkedInShep TV on YouTubeShep Hyken on FacebookJoin the free Savvy Dentist Facebook GroupFollow Dr Jesse Green on LinkedInVisit Savvy Dentist websiteMentioned in this episode:Mid Roll Ad PM Masterclass 2025Click on the link below to find out more about the Practice Manager Masterclass here. PM-Masterclass Sept 25

In this episode, Jordan and I discuss the importance of economics, marketing, and storytelling in agriculture. Follow the tour on YouTubeJordan Green is a U.S. Marine Corps veteran who served multiple deployments before completing a five-year tour of duty in 2009 and transitioning into full-time farming with his wife, Laura.Together, Jordan and Laura founded J&L Green Farm in Virginia's Shenandoah Valley, where they raise pasture-based pork and poultry and 100% grass-fed beef on 500 acres, marketing their food directly to consumers.Key TopicsEscaping the industrial poultry system and its impact on animals and farmersApprenticeship at Polyface Farm and lessons from Joel SalatinMilitary service and how it shaped the decision to start J&L Green FarmThe struggles of starting a farm business during the 2008 financial crisisWhy marketing and storytelling matter as much as production in regenerative farmingTimestamps:00:00:00 Why cheap food threatens the survival of American farms00:03:00 Inside poultry houses: dust, ammonia, and farmer servitude00:08:00 Contracts, mortgages, and the trap of industrial poultry farming00:17:00 Apprenticeship at Polyface and scaling pasture-based livestock00:24:00 The reality of death and livestock farming behind the scenes00:29:00 Joining the Marines and balancing military life with farm dreams00:36:00 Starting J&L Green Farm with land, capital, and a Polyface contract00:40:00 Surviving the 2008 housing crash while building a farm business00:42:00 Why marketing is the hardest but most crucial part of farming00:49:00 The clash between fast tech and slow ecology in food production00:55:00 Building customer relationships, not flash sales01:00:00 Why most farms aren't welcoming to the public and how J&L differsConnect with Jordan, J&L Farm:WebsiteInstagramFollow the tour on YouTube

In this solo episode of the Savvy Dentist Podcast, Dr Jesse Green unpacks a crucial but often overlooked topic for practice owners - how to create, grow, and maximise business value in your dental business.Whether you plan to sell your practice one day or simply want to secure long-term wealth and resilience, building business value goes beyond day-to-day revenue. Jesse explores how to strengthen repeatable, sustainable earnings, manage risk, and ultimately build a dental practice that thrives well into the future.You'll discover practical strategies to plug profit leaks, de-risk your income streams, and grow with confidence so you can enjoy greater peace of mind and maximise the return on all the time, energy, and capital you've invested.In this episode:[02:00] The two ways practice owners are financially rewarded — income vs asset value[03:07] Why repeatable, sustainable earnings are the bedrock of enterprise value[05:16] Three revenue levers that compound growth in your practice[07:01] The trap of being the primary revenue generator (and how to shift gears)[09:42] Why key-person dependent services (like “All-on-4”) can reduce valuation[10:52] The importance of managing costs, cash flow, and waste to protect earnings[12:28] How predictable growth builds buyer confidence [14:44] Managing external vs controllable risks (and the biggest one you must address)[16:14] De-risking your practice from single point sensitivities [20:41] Why diversifying patient flow is critical for sovereignty in your business.Join the free Savvy Dentist Facebook GroupFollow Dr Jesse Green on LinkedInVisit Savvy Dentist websiteMentioned in this episode:Mid Roll Ad PM Masterclass 2025Click on the link below to find out more about the Practice Manager Masterclass here. PM-Masterclass Sept 25

In this episode of The Savvy Dentist Podcast, Dr Jesse Green sits down with Andrea Waltz, co-founder of Courage Crafters Inc. and co-author of the best-selling book Go for No! Yes is the Destination, No is How You Get There. For two decades, Andrea has been teaching people in virtually every business and industry how to think and feel differently about failure, rejection, and the word, “no” to achieve their goals and dreams. The “Go for No” strategy has been featured in online and offline magazines and journals including Success Magazine, Inc., Forbes, and many others. Today, "go for no" is a well-known methodology in the world of sales and widely recognised as the singular best program that deals with rejection in business.Whether you're a practice owner, a clinician, or a team leader this conversation is essential listening. You'll discover how changing your relationship with “no” can be the key to unlocking business growth and personal freedom.In this episode:[1:00] Why our brains are hardwired to fear rejection[3:14] How Andrea and her husband Richard created the “Go for No” philosophy from a pivotal sales moment[7:31] The counterintuitive truth - the more “no's” you hear, the more “yeses” you'll get[8:18] Differentiating personal rejection from professional objections[10:57] The hidden danger of pre-judging patients and unintentionally limiting their choices[13:41] “Yes is the destination. No is how you get there.” [16:50] How to build the confidence to offer comprehensive treatment[20:36] Why your tone and delivery matter more than the words you use[24:14] Strategies for developing a “go for no” culture across your whole dental team[28:37] What to do after the “no”: how to respond and keep the relationship intact[32:04] The long game - planting seeds today that lead to “yes” tomorrow.Links and Resources:Go For No websiteNQ QuizGo For No on Twitter Go For No on Facebook Go For No on InstagramGo For No on LinkedInGo For No on YouTubeJoin the free Savvy Dentist Facebook GroupFollow Dr Jesse Green on LinkedInVisit Savvy Dentist website Mentioned in this episode:Mid Roll Ad PM Masterclass 2025Click on the link below to find out more about the Practice Manager Masterclass here. PM-Masterclass Sept 25

Is your practice always hunting for that next ‘perfect hire'? If so, you might be stuck in the Talent Trap and over-relying on unicorn employees instead of building systems that create consistent, scalable success.In this solo episode, Dr Jesse Green unpacks why capability, not talent, is the real key to sustainable growth. He explores the hidden costs of talent dependency, the symptoms of an unsystemised practice, and the exact structures you need to elevate average performers into high-performing team members.Whether you're constantly retraining staff, micromanaging, or just feeling like your team isn't quite “getting it,” this episode gives you the tools to shift from stress to structure. You'll learn how to build a practice that runs smoothly, regardless of who's on your team.In This Episode:[01:00] What talent dependency looks like in real-world practices[02:15] Why you fall to the level of your systems, not rise to your team's talent[02:40] Culture by design: setting standards and values that stick[04:30] Accountability systems that keep everyone aligned and focused[05:10] Strong systems make average people perform like pros[06:45] The hidden danger of micromanagement and how to fix it[08:50] Why depth beats dependence—and how to build it.Join the free Savvy Dentist Facebook GroupFollow Dr Jesse Green on LinkedInVisit Savvy Dentist websiteMentioned in this episode:Mid Roll Ad PM Masterclass 2025Click on the link below to find out more about the Practice Manager Masterclass here. PM-Masterclass Sept 25

If you've ever felt like there's simply not enough time in the day, this episode is going to change your thinking. Productivity expert, business coach, and author Ari Meisel joins Dr. Jesse Green to explore how entrepreneurs and executives can optimise, automate, and outsource their way to greater efficiency and impact.Ari is the founder of Less Doing and the author of books like The Replaceable Founder. His work has transformed how leaders manage time, delegate effectively, and scale without burning out. In this conversation, Ari shares the systems, strategies, and mindset shifts that allow high performers to achieve more by doing less, without sacrificing quality or control.You'll walk away with practical tools to streamline your workload, create more freedom, and focus only on the things that truly move the needle.In this episode, Ari and Jesse discuss:[03:45] Why “doing less” doesn't mean underachieving[07:12] The decision-making framework to work out the right thing to do[11:05] How to identify and eliminate unnecessary tasks[14:28] The role of delegation in scaling your business[17:52] Common myths about productivity that hold leaders back[21:16] The mindset shift from being “irreplaceable” to “replaceable” as a founder[30:10] How to start doing less—today—without guilt or fear.Links and Resources:Ari Meisel websiteLess Doing websiteConnect with Ari on LinkedInJoin the free Savvy Dentist Facebook GroupFollow Dr Jesse Green on LinkedInVisit Savvy Dentist websiteMentioned in this episode:Mid Roll Ad PM Masterclass 2025Click on the link below to find out more about the Practice Manager Masterclass here. PM-Masterclass Sept 25

In this solo episode, Jesse Green unpacks what truly separates the top 1% of dental practice owners from the rest. Drawing on decades of coaching, conversations, and lived experience, he reveals the six internal traits that drive external results.If you've been chasing better KPIs, more profit, or faster growth, this is your reminder that the real breakthroughs start within. In this episode:[03:09] The one inner quality that keeps top owners in the game[07:19] A trait more important than talent or intelligence and why it's a non-negotiable for long-term success[10:15] The mindset shift that turns stuckness into momentum (and how most owners get it wrong)[13:36] Why your success may have more to do with who you're around than what you're doing[15:42] The hidden growth habit elite owners practice daily and why surface-level skimming won't cut it[18:14] How the clearest thinkers create unstoppable teams, motivation, and focus. Resources and Links:The Man in the Arena by Theodore RooseveltGrit by Angela DuckworthFollow Dr Jesse Green on LinkedInVisit Savvy Dentist websiteMentioned in this episode:Mid Roll Ad PM Masterclass 2025Click on the link below to find out more about the Practice Manager Masterclass here. PM-Masterclass Sept 25

Freakier Friday is an update on the 2003 hit body-swap movie, and it features the return of the original stars - Jamie Lee Curtis and Lindsey Lohan. Samira, with film critic Larushka Ivan-Zedah and Jesse Green, the chief New York Times' theatre critic, look at the legacy and impact of the book on which the films were based. Auction house Sotheby's is returning a set of sacred jewels believed to be linked to the Buddha's remains, to India - William Dalrymple joins Front Row to discuss the gems' remarkable history. The BFI is launching a season of films starring an Italian screen icon. Sophia Loren: Hollywood Style, Neapolitan Spirit. Now 90 years old, she has 7 decades of film work under her belt. How and why did she become such an astonishing global cinema titan. Presenter: Samira Ahmed

In this episode of The Savvy Dentist Podcast, we're diving into an incredibly inspiring and practical conversation about how to build the practice of your dreams. Whether you're just starting or you're looking to take your practice to the next level, today's episode is packed with insights you won't want to miss.Joining Dr Jesse is returning special guest, Keith Abraham. Keith is a globally recognised thought leader on goal achievement, business growth, and personal leadership. Over the past 25 years, he has worked with more than 1.7 million people across 39 countries, helping them clarify what matters most and craft the strategies to achieve it. Keith is the bestselling author of five books, and his work with major corporations has earned him numerous awards, including the Nevin Award, the highest honour for professional speaking excellence in Australia.In our conversation, Keith shares his unique framework for unlocking clarity, creating a deep connection with your purpose, and building unstoppable momentum toward your biggest goals. He breaks down the practical steps dentists and practice owners can take to move beyond overwhelm, focus on what truly matters, and create a business and a life they genuinely love. Keith's approach is not just theory; it's built on decades of helping business owners turn their visions into reality.If you're ready to reignite your passion, get crystal clear on your goals, and take tangible steps toward building the practice, and future you've always wanted, this episode is for you. So grab a pen and notebook, because you'll want to capture every piece of wisdom Keith shares. Let's dive into this inspiring conversation with Keith Abraham.In this episode:[04:01] The danger of getting caught up in external noise and how to "starve your distractions and feed your focus[06:17] Gold Drivers – the 8 core emotions that drive goal achievement[08:29] The power of aligning your goals with how you want to feel [11:21] Leveraging experts and teams to create business velocity[13:46] The four universal desires of business owners and how to achieve them through intentional design[15:26] Keith's pivotal story about the origins of his "business of your dreams" framework and the 12 defining questions[24:29] The value of coaching, mentorship, and surrounding yourself with the right support structures[27:15] The evolution from technician to true business owner[30:26] Balancing systemisation with humanised experiences [34:00] Creating remarkable patient experiences. Links & Resources:Download Keith's Questions to Build the Business of Your DreamsVisit Keith Abraham's websiteConnect with Keith Abraham on LinkedInConnect with Dr Jesse Green on LinkedInVisit Savvy Dentist websiteMentioned in this episode:Mid Roll Ad PM Masterclass 2025Click on the link below to find out more about the Practice Manager Masterclass here. PM-Masterclass Sept...

 Listen to the Show Right Click to Save GuestsSummer Stock Austin Mary Poppins & Jesus Christ SuperstarCity Theatre Wit What We Talked AboutChicago & Chorus Line Chorus Line Anniversary show (7/27) Jesse Green et al Rising Leaders of color in theatre journalism Gypsy to Close Cherry Lane sold Dolly A True Original Musical Notebook tour announce cast and dates Kids night on B'way You Had To Be there: How the Toronto Godspell Ignighed a Comedy Revolution  Thank you to Dean Johanesen, lead singer of "The Human Condition" who gave us permission to use "Step Right Up" as our theme song, so please visit their website.. they're good! (that's an order)

Setbacks are inevitable in business, but staying stuck in them doesn't have to be. In this solo episode of the Savvy Dentist Podcast, Dr. Jesse Green shares how to master the art of bouncing back quickly, with resilience and clarity. Drawing on lessons from experience and a surprising insight from Ted Lasso, Jesse unpacks why forgetting strategically can be a competitive advantage for practice owners.Discover how to protect your mental bandwidth, model emotional strength for your team, and turn disappointments into direction. This episode is about letting go of what's holding you back so you can lead, grow, and thrive with focus.In this episode, Jesse discusses:[00:01] Why rumination kills future focus[01:24] The “be a goldfish” mindset [01:57] Failure as feedback—not defeat[02:50] Bandwidth is a leadership asset[03:53] How your emotional state shapes team culture[04:47] Three mindset tools to help with strategic thinking.Resources and Links:

Our largest news story this week, is that lead theatre critic for the Times, Jesse Green, has been relocated and is being replaced. Nick and Gavin dive into all sorts of news, both real and fake.

In this episode of The Savvy Dentist Podcast, Dr Jesse Green welcomes a special guest, Max Ganhewa, for a fascinating and future-focused conversation. Known for pushing boundaries in clinical practice and innovation, Max brings a unique perspective on how technology, particularly artificial intelligence, is rapidly reshaping the dental industry. Together, they explore the new possibilities, challenges, and opportunities AI offers for dentists ready to embrace change.Max shares practical insights on how AI is already being used in diagnostics, treatment planning, and patient communication, and what it means for the day-to-day running of a practice. Max and Jesse discuss how dentists can stay ahead of the curve, why mindset matters when it comes to adapting to new technologies, and what steps practices can take today to future-proof their businesses. It's a lively, down-to-earth discussion filled with real-world examples and actionable takeaways.Whether you're a practice owner looking to stay competitive or simply curious about what the future holds, this episode will give you valuable insights into the next frontier of dentistry. Tune in to hear how AI isn't just a tech trend … It's a tool for creating better outcomes for patients, teams, and your dental practice.Max Ganhewa is a Melbourne-based general dentist and the founder of Dental on Flinders. Since graduating from the University of Otago in 2007, he has cultivated a diverse clinical career spanning both rural and metropolitan settings. In 2020, Max co-founded CoTreat AI, a pioneering platform designed to enhance dental treatment planning and streamline practice workflows through artificial intelligence. CoTreat AI aims to assist dental professionals by automating routine tasks, improving diagnostic accuracy, and facilitating evidence-based decision-making, thereby allowing practitioners to focus more on patient care.In this episode:[05:37] - How to get hooked on using AI within your practice[09:19]-  There's profitable work just sitting within your current patients that you are not aware of. How AI can identify revenue opportunities[14:37] - Let AI search for the ‘diamonds of opportunity' for you and your team to identify with your patients[19:14] - How to create a compelling reason for a patient to return[27:41] - The future of AI and dentistry. Links and Resources:Sign up to cotreat.ai and enter this code: SAVVY25 to receive your first month free!Visit CoTreat websiteConnect with Dr Max Ganhewa on LinkedInConnect with Dr Jesse Green on LinkedInMentioned in this episode:Mid Roll Ad PM Masterclass 2025Click on the link below to find out more about the Practice Manager Masterclass here. PM-Masterclass Sept 25

Effective leadership is built on the foundation of meaningful communication. In this solo episode of the Savvy Dentist Podcast, Dr Jesse Green unpacks the three critical conversations every dental practice owner and leader must master to lead a team and grow a thriving business successfully.Drawing from years of experience and practical wisdom, Jesse breaks down these conversations into simple, actionable frameworks. Whether you're giving recognition or navigating difficult conversations, when handled with preparation and structure, will dramatically enhance your leadership capabilities.If you want to create a positive workplace culture, build trust, and elevate your practice, this episode is a must-listen.In this episode:[00:43] Why communication (not just talking) is the backbone of great leadership[04:38] The importance of using flexible frameworks over rigid scripts[04:52] Why setting the frame of a conversation is more powerful than trying to dominate it[04:59] How emotional and verbal preparation changes the outcome of conversations[09:55] How to align communication with values for better team outcomes.Resources and Links:

In this episode, Dr Jesse Green is joined by Dr Wendy Peng and Dr Gilbert Ko, owners of Dana Street Dental in Ballarat. Their journey from starting a small, three-chair dental practice to building a thriving, eight-chair business is filled with lessons on leadership, team culture, systems, and scale.Wendy and Gilbert share candidly about the realities of business ownership—the wins, the missteps, and how they've created a practice that not only delivers outstanding care but also provides them the freedom to enjoy more time with their family. It's a down-to-earth, relatable conversation full of practical strategies for sustainable growth.If you've ever wondered what it really takes to scale your practice without burning out, this episode is for you.Dr. Wendy Peng and Dr. Gilbert Ko are the founders of Dana Street Dental, a leading dental practice in Ballarat, Victoria. With a passion for creating a patient-focused practice and a strong emphasis on team culture, Wendy and Gilbert have successfully grown their business from the ground up. Known for their commitment to mentoring young clinicians, developing robust systems, and building a positive workplace, they've created a business that supports both their professional and personal goals.In this episode:[03:10] Why they chose to open their own practice in Ballarat[07:25] Early false confidence and hard lessons in recalls, marketing, and running a business[12:40] How refining systems and identifying their ideal patient turned things around[17:15] The growing pains of rapid expansion and what they learned going from three to six chairs[35:20] How training and mentoring became the backbone of their successful, growing team[41:30] Creating a workplace culture that attracts and keeps great people[46:15] The difference between six chairs and eight chairs and why it feels easier now[50:40] How their business now gives them the time and freedom they always wanted.Links and Resources:Connect with Dana Street Dental on their websiteVisit the Savvy Dentist websiteConnect with Dr. Jesse Green on LinkedInMentioned in this episode:Mid Roll Ad PM Masterclass 2025Click on the link below to find out more about the Practice Manager Masterclass here. PM-Masterclass Sept 25

In this episode of The Savvy Dentist Podcast, Dr. Jesse Green explores a powerful shift in leadership mindset: replacing rigid policies with guiding principles to create a more empowered, agile, and values-driven dental practice. Rather than relying on exhaustive rulebooks that can stifle innovation and autonomy, Jesse explains how defining a clear set of principles can drive better decision-making, elevate team morale, and cultivate a culture of trust. Whether you're navigating team dynamics, scaling your operations, or simply tired of micromanaging, this episode provides a refreshing framework for leadership that's both strategic and human-centred. In this episode:[01:00] The key differences between policies and principles, and why it matters[04:55] How principles can empower your team to make smart, values-aligned decisions[06:00] Why this approach fosters adaptability, accountability, and long-term success[07:00] Steps to identify and communicate your core practice principles[08:00] Embedding principles into your culture.Dr. Jesse Green is a leading dental entrepreneur, speaker, and business coach who helps dentists create profitable, scalable, and enjoyable practices. As the founder of Savvy Dentist, Jesse shares proven strategies to help dentists take control of their time, finances, and business success.Resources and Links:

We often chase big wins and flashy breakthroughs — but what if the real edge lies in doing the boring things… brilliantly?In this episode of the Savvy Dentist Podcast, Dr Jesse Green speaks with Australian Olympian Jacob Despard, a record-setting sprinter from the 2024 Paris Games. Jacob shares the powerful, behind-the-scenes truth of elite performance - discipline isn't glamorous, but it delivers real results. From his early dreams of cricket stardom to becoming one of Australia's fastest men, Jacob's journey is a masterclass in consistency, self-awareness and goal-driven habits.Now also a sought-after speaker, Jacob brings high-performance insights from the track into the world of business. Jacob and Jesse explore the parallels between sport and entrepreneurship, revealing why the boring stuff (done well and often) builds the foundation for real success.Whether you're leading a team, growing a practice, or refining your craft, this episode will reframe your approach to discipline and growth.In this episode:[01:10] Jacob's journey from cricket-loving schoolboy to Olympic sprinter[03:30] The systems and habits that underpin sustained elite performance[06:13] Why consistency and fundamentals matter more than motivation[09:04] How to rebuild after setbacks and redefine success[11:52] The power of team trust — and what it takes to earn it[16:00] How visualisation and self-reflection shape performance[17:37] Goal-setting strategies for long-term wins in sport and business. Links and Resources:Connect with Jacob Despard on LinkedInVisit Savvy Dentist websiteConnect with Dr Jesse Green on LinkedInMentioned in this episode:Mid Roll Ad PM Masterclass 2025Click on the link below to find out more about the Practice Manager Masterclass here. PM-Masterclass Sept 25

We often chase big wins and flashy breakthroughs — but what if the real edge lies in doing the boring things… brilliantly? In this episode of the Savvy Dentist Podcast, Dr Jesse Green speaks with Australian Olympian Jacob Despard, a record-setting sprinter from the 2024 Paris Games. Jacob shares the powerful, behind-the-scenes truth of elite performance - discipline isn't glamorous, but it delivers real results. From his early dreams of cricket stardom to becoming one of Australia's fastest men, Jacob's journey is a masterclass in consistency, self-awareness and goal-driven habits. Now also a sought-after speaker, Jacob brings high-performance insights from the track into the world of business. Jacob and Jesse explore the parallels between sport and entrepreneurship, revealing why the boring stuff (done well and often) builds the foundation for real success. Whether you're leading a team, growing a practice, or refining your craft, this episode will reframe your approach to discipline and growth. In this episode: [01:10] Jacob's journey from cricket-loving schoolboy to Olympic sprinter [03:30] The systems and habits that underpin sustained elite performance [06:13] Why consistency and fundamentals matter more than motivation [09:04] How to rebuild after setbacks and redefine success [11:52] The power of team trust — and what it takes to earn it [16:00] How visualisation and self-reflection shape performance [17:37] Goal-setting strategies for long-term wins in sport and business. Links and Resources: Connect with Jacob Despard on LinkedIn Visit Savvy Dentist website Connect with Dr Jesse Green on LinkedIn

Welcome to a very special milestone episode of The Savvy Dentist Podcast with Dr. Jesse Green!  In this episode we're celebrating our 500th episode - a huge achievement made possible by our incredible listeners, expert guests, and the relentless pursuit of excellence in both dentistry and business.  Over the years, we've shared insights, strategies, and wisdom to help you build a practice and a business that gives you more cash, more time, and more joy. And for this landmark episode, we have an absolutely legendary guest, one of the world's greatest business minds … Jay Abraham. Jay Abraham is a marketing and business growth icon, known globally as the $21.7 billion dollar man for his ability to help businesses scale, multiply revenue, and unlock hidden potential. As a trusted advisor to some of the biggest brands and entrepreneurs in the world, Jay has developed game-changing strategies that have transformed over 10,000 businesses across 1,000 industries. His unique approach to business problem-solving, revenue generation, and market positioning has made him one of the most sought-after consultants of our time. In this episode, we're diving deep into Jay's legendary principles. From his Three Ways to Grow a Business model, to his philosophy of preeminence, which helps businesses stand out and dominate their market. We'll explore how these powerful strategies can be applied directly to your dental practice, helping you attract high-value patients, build lifelong loyalty, and create exponential growth. Whether you're looking to refine your marketing, improve patient retention, or unlock new revenue streams, Jay's insights will completely transform the way you think about business. So buckle up, because this episode is packed with pure gold! If you've ever wondered how the world's most successful businesses operate, or how you can take your dental practice to the next level, this is the episode for you.  Thank you for being part of The Savvy Dentist Podcast journey … Here's to 500 episodes and many more to come!  Now, let's dive in with the incredible Jay Abraham. [03:57] - Who is Jay Abraham? The history, the journey, the accomplishments. [08:22] - The ability to surpass others and build a successful business can be put into one word … preeminence. Jay explains how preeminence is all about ‘filling voids'. [14:24] - How to build a successful dental practice without key person dependency. [18:51] - The best lessons for dentistry come from outside of dentistry. If you can understand the psychology of the market, you can identify your competitive advantage. [26:30] - How to look for enhancements and improvements to enable your practice to grow.  [41:00] - If you identify 15-20 factors in your practice that you can increase a mere 10% each. It's not 10% improvement, it's 10x10 improvement, and it ends up being over 100% improvement.

Welcome to The Savvy Dentist Podcast with Dr. Jesse Green, where we explore the intersection of dentistry, business, and personal growth to help you create a practice and a life you love.  Whether you're an ambitious practice owner, an entrepreneurial spirit, or just someone striving for personal excellence, you're in the right place. In this episode of The Savvy Dentist Podcast, Dr. Jesse Green dives into a conversation with Layne Beachley AO, whose story transcends sport and speaks directly to the heart of human resilience and authenticity.  Layne Beachley AO is a seven-time world surfing champion, Layne is not only an icon in the world of surfing, but also a powerful advocate for mental wellness. Her journey from battling self-doubt, chronic fatigue, and injuries to becoming one of the most decorated surfers of all time is nothing short of extraordinary. But Layne's achievements go far beyond the waves. Through her platform, Awake Academy, she's helping people dive deep into self-discovery, tap into mental resilience, and navigate life's challenges with purpose and clarity. Layne understands that true success isn't just about trophies and titles ... it's about knowing who you are, owning your story, and rising strong through adversity. In this episode, Dr. Jesse Green and Layne explore what it takes to cultivate a champion's mindset, how to navigate fear, overcome setbacks, and develop the kind of determination that not only builds world-class athletes but world-class humans.  Whether you're running a dental practice, leading a team, or navigating your own personal journey, there's something in Layne's story that will speak to you. So grab a coffee, find a comfy chair, and get ready for an inspiring, energising, and deeply insightful chat with the one and only Layne Beachley.  Books - penguin.com.au/authors/layne-beachley Awake Academy - awakeacademy.com.au [02:17] - Competing in the sport world as a woman in the 1990's. The  unwelcoming, hostile, misogynistic and sexist environment helped shape Layne's competitiveness. [08:21] - How to find your inner strength. [10:39] - Going from the hunter … to the hunted. The transition we must all make as our businesses succeed. [18:46] - The magic happens when we don't focus on the outcome … [24:44] - One's life is too short for di**heads. [28:56] - Don't rob yourself of joy. It WILL affect your business. [32:43] - The Awake Academy - check it out! [33:56] - How your success can cast a shadow.

In this episode of The Savvy Dentist Podcast, Dr. Jesse Green dives deep into the concept of building a tribe within your dental practice. More than just a team, a tribe is a group of people connected by shared values, mutual trust, and a collective mission. In today's competitive and fast-evolving dental landscape, having a strong internal culture isn't just a “nice to have” ... it's a non-negotiable for sustainable growth, team retention, and patient loyalty. Jesse shares practical strategies and leadership insights on how to foster belonging, boost engagement, and turn your team into a high-performing, purpose-driven community. If you want to create a practice where your team shows up energised, your patients feel the difference, and your business thrives ... this one's for you.

Host David Walls is joined by special guest hosts, Nick Spencer and Jesse Green on this episode of Family Foundation Friday to discuss key issues regarding SCOTUS and major cases. Share. Make it a great day in the Love & Lordship of Christ (Mark 12:29-31)!

Welcome to The Savvy Dentist Podcast with Dr. Jesse Green, where we explore the intersection of dentistry, business, and personal growth to help you create a practice and a life you love.  In this episode of The Savvy Dentist Podcast, Dr. Jesse Green dives into a conversation that's as relevant to the dental chair as it is to the boardroom. Whether you're leading a practice, managing a team, or just trying to keep your head above water in a fast-changing world, this episode is going to speak directly to you. Dr. Jesse Green is joined by a truly remarkable guest - Dr. Paige Williams. Paige is a leadership expert, author, and corporate speaker who brings a wealth of knowledge around resilience, positive leadership, and how we can unlock our own potential as well as that of those around us. With a PhD in Organisational Behaviour and deep experience working with leaders across education, business, and government, Paige has a gift for making complex psychological concepts not just digestible … but actionable. In this conversation, we unpack her work on becoming “AntiFragile” … the powerful idea that we can grow stronger through uncertainty, challenge, and change. She'll share practical insights into how we, as practice owners and professionals, can navigate stress, build thriving teams, and lead with purpose, even when the pressure is on. This isn't about fluffy feel-good advice … it's grounded in science and delivered with heart. So whether you're on your morning walk, driving to work, or taking a rare moment to yourself, we invite you to lean in and soak up the wisdom from someone who truly gets what it takes to lead well in tough times ... Dr. Paige Williams. Website - drpaige.au [04:43] - Are you, as a leader, Accountable? What does accountability, responsibility and ‘owning it' refer to in a business? [10:03] - As business owners, we cannot force our team to be accountable … so how do we manufacture motivation in our team? [17:48] - Which mechanics of communication are you utilising within your business day-to-day? [21:26] - Communicating with the 6-W's. [23:49] - How does being values led? Fall in with accountability?  [25:10] - Where can The Netflix Culture Deck fit in to your dental practice? [28:32] - Resilience v. Anti Fragile. Why being ‘harder & tougher' is replacing our need for resilience. [35:25] -  How do we bring anti fragility into our team while maintaining accountability at the same time? 

Welcome to The Savvy Dentist Podcast with Dr. Jesse Green, where we explore the intersection of dentistry, business, and personal growth to help you create a practice and a life you love.  In this episode of The Savvy Dentist Podcast, Dr. Jesse Green we have Australian Business Royalty … Bob Ansett. Bob Ansett is a renowned Australian entrepreneur, best known as the founder of Budget Rent a Car in Australia. Born in 1933, Bob grew up in a family deeply connected to business and innovation. He took Budget from a small operation in 1965 to a nationwide success, revolutionising the car rental industry in Australia through exceptional customer service and innovative marketing. His leadership and commitment to customer satisfaction made Budget a household name before he eventually stepped away from the company in the late 1980s. Bob is the son of the legendary Australian aviation pioneer Sir Reginald Ansett, the founder of Ansett Airlines. Reginald built one of Australia's most iconic airline companies, which operated for over 65 years before ceasing operations in 2001. His entrepreneurial spirit and determination were key influences in Bob's career, shaping his approach to business and leadership. Despite their shared passion for innovation, Bob carved out his own path, distinguishing himself in the car rental industry rather than following directly in his father's footsteps. Beyond his business achievements, Bob Ansett has been an influential figure in Australian corporate culture, advocating for strong customer service, ethical business practices, and employee empowerment. He has authored books on business and leadership and continues to inspire entrepreneurs with his insights on resilience and adaptation. His legacy, like his father's, is one of pioneering spirit and a commitment to excellence in service and business. [02:53] - Starting his first business. The challenges, and the triumphs. [07:41] - Bob suggests that you NEVER say ‘no' to a customer! [09:19] - The story and journey of one of Australia's greatest airline companies. ANSETT AIRLINES. [11:21] - How your resilience can be your greatest business driver. NEVER give up. Never quit. [13:38] - When everyone around you thinks you're ‘nuts'... how to find the confidence and drive to push through. [22:05] - Innovate … then innovate again … then innovate some more … [26:56] - Navigating the tough times in business. Bob endured 4 separate recessionary periods. Success leaves clues …

Meg traces the link between the murder of Johnny Pius and the Long Island Serial Killer. Jessica revels in the artistry of savage theater reviews and the unlikely phenomenon of UES ska.Please check out our website, follow us on Instagram, on Facebook, and...WRITE US A REVIEW HEREWe'd LOVE to hear from you! Let us know if you have any ideas for stories HEREThank you for listening!Love,Meg and Jessica

Welcome to The Savvy Dentist Podcast with Dr. Jesse Green, where we explore the intersection of dentistry, business, and personal growth to help you create a practice and a life you love.  In this episode of The Savvy Dentist Podcast, Dr. Jesse Green we have a truly fascinating guest … Gus Balbontin, a renowned entrepreneur, investor, and former Executive Director and CTO of Lonely Planet. Gus is a master of navigating uncertainty and leveraging disorder as a competitive advantage. In a world where businesses are constantly disrupted, he believes that embracing change, rather than resisting it, is the key to long-term success. In this episode, we'll explore how disorder, when harnessed correctly, can drive innovation, agility, and growth within your dental practice. Gus will share insights from his experience leading companies through transformation and explain why structure and predictability aren't always the best path to success. We'll discuss how to stay adaptable, make smarter business decisions in uncertain times, and create a practice that thrives in an ever-changing market. If you've ever felt overwhelmed by change, struggled with systems that feel too rigid, or wondered how to stay ahead in a competitive industry, this conversation is for you. Get ready to rethink the way you approach your practice, learn how to turn uncertainty into opportunity, and discover why a little bit of disorder might just be your greatest asset.  Let's dive in with Gus Balbontin on The Savvy Dentist Podcast with Dr. Jesse Green! [02:29] - Why you should prepare your dental  practice for the future. [06:12] - Your business behaves in line with the sum of the behaviors of the people in the business. How to get the behaviours in balance. [08:55] - Fixing problems in your business - going from disorder … to order. [14:28] - An example of disorder in business .. and an example of order in business. Models you can apply to your practice. [16:22] - Are you NAVY … or PIRATE? [20:38] - Setbacks v. Failures. The difference between the two and how to lead your team through them. [28:04] - Where possible … bring some NOVELTY to your business. Gus explains some ways on how to bring the fun to work. [32:04] - Are you thinking of starting your dental practice? Gus shares his tips for you.

Welcome to The Savvy Dentist Podcast with Dr. Jesse Green, where we explore the intersection of dentistry, business, and personal growth to help you create a practice and a life you love.  In this episode of The Savvy Dentist Podcast, Dr. Jesse Green sits down with Joseph Michelli, renowned customer experience expert and author of Driven to Delight. Together, they explore how world-class organisations, including Zappos, Mercedes-Benz, Starbucks, and others, create exceptional customer experiences … and how, as dentists we can apply the same principles to build our own practices. If you want to create a business that is really valuable, then you'll want to create a Customer-Centric Practice. You want repeatable, sustainable earnings, and that's what allows you to create enterprise value. So understanding what creates a wonderful experience, how to systemise it, how to hire for it, how to build the culture is what Jesse and discuss. What You'll Learn in This Episode: ✅ The key principles behind a customer-first mindset and how they apply to dentistry ✅ How to build systems that deliver a consistently excellent patient experience ✅ The role of leadership in creating a culture of delight and trust ✅ Lessons from Mercedes-Benz and other top brands on service excellence ✅ How emotional connections impact business growth and profitability [04:08] - The psychology of the customer-experience and how to use it to your advantage. [07:06] - Hire for culture … hire for a customer service mindset. [13:41] - People want to be recognised. They want to feel important. They want to be appreciated. They want to be heard. And, and that doesn't take a lot if you have a customer relationship management database. [20:54] - How to be a human. No … seriously … great customer service #101. [23:21] - The great customer-service-oriented BIG businesses have sensational leadership. How you can duplicate and model them in your practice. [32:57] - Where does our service culture fit into enterprise value? [34:43] - Can dentistry be a ‘subscription' business?