Small Business Banter

@Michael Kerr and @Jon Manning on why #pricing is the biggest lever for improving profitability. They discuss using pricing strategies as a highly effective way to increase small business profitability. They explore the #psychology behind pricing, the common hesitations business owners face when considering price increases, and the importance of effectively communicating these changes to customers. They cover innovative pricing tactics, the significance of choice architecture in proposals, and the necessity of establishing a systematic pricing cadence.Key takeouts;the need for businesses to understand their value propositionhow and when to reassess pricing models to ensure sustainability and growthwhy business owners need to engage in meaningful discussions with their customers about value and pricingthe importance of understanding the different 'business unit' within a business when considering price changesthe psychological aspects of pricing that affect customer perceptionshow reframing pricing discussions as value conversations can helpChapters00:00 Introduction to Pricing Strategies09:37 The Psychology of Pricing and Business Owner Hesitation18:34 Communicating Price Changes Effectively23:07 Understanding Customer Value and Pricing Conversations31:08 Reassessing Pricing Models for Profitability37:41 Understanding Pricing Complexity40:00 Innovative Pricing Tactics47:12 The Power of Choice Architecture55:48 The Psychology of Pricing01:01:39 Establishing a Pricing Cadence01:10:26 Government and Pricing Dynamics@kerrcapital@pricing prophets   Thanks for listening. Visit the Owner To Owner Podcast website to subscribe, listen back, or check out any resources or information mentioned on the show.Search @ownertoownerpodcast on your favourite podcast player to subscribe and listen to the episodes.Reach out to Michael Kerr via the website if you need personal assistance or advice for your small business.michael.kerr@kerrcapital.com.auwww.ownertoownerpodcast.com.au

@Marama Carmichael shares her pathway  that started in science and now sees her as founder and CEO of @Oracle Tree, a full-stack digital marketing agency. She discusses the pivotal moments that led her to start Oracle Tree, emphasizing the importance of empowering business owners and better understanding their needs. Marama highlights the challenges many business owners face, including the tendency to create 'Frankenstein' businesses that are reactive rather than strategic. She advocates for financial literacy, mentorship, and the need for external perspectives in business. The conversation also touches on her book, 'Fixing Frankenstein,' which aims to help business owners take charge of their operations and make informed decisions.Marama's journey reflects the importance of adaptability in business.Empowering business owners is at the core of Oracle Tree's mission.Asking 'why' can lead to deeper insights for business owners.Many business owners create reactive 'Frankenstein' businesses.Financial literacy is crucial for business resilience.Mentorship can provide valuable external perspectives.Strategic marketing spending is essential for growth.Curiosity can drive innovation and improvement in business.Understanding client needs is key to effective marketing.Creating a supportive business environment fosters success.@michael kerr@kerr capital 00:00Introduction to Marama Carmichael and Oracle Tree02:29Marama's Journey: From Natural Therapies to Digital Marketing05:12Empowering Business Owners: The Philosophy Behind Oracle Tree07:45Understanding Client Needs: The Importance of Asking 'Why?'10:28The Challenges of Business Ownership: Navigating Flux and Reactivity13:24Creating a Sustainable Business: The Role of Strategy16:18Choosing the Right Clients: Culture Fit and Business Success19:01The Importance of Self-Reflection for Business Owners21:48Oracle Tree's Services: A Comprehensive Approach to Marketing28:05Strategic Financial Management in Business30:23The Importance of Mentorship and Guidance32:49Understanding Business Structure and Roles37:21The Need for Holistic Business Perspectives39:03The Value of External Insights and Mentorship43:48Curiosity and Continuous Learning in Business47:27Key Priorities for Small Business Resilience Thanks for listening. Visit the Owner To Owner Podcast website to subscribe, listen back, or check out any resources or information mentioned on the show.Search @ownertoownerpodcast on your favourite podcast player to subscribe and listen to the episodes.Reach out to Michael Kerr via the website if you need personal assistance or advice for your small business.michael.kerr@kerrcapital.com.auwww.ownertoownerpodcast.com.au

@bill withers is founder of @the Adapt Way and author of 'Succession Thinking'. In this conversation, Michael and Bill discuss the challenges and strategies for building resilient businesses, emphasizing the importance of shifting from a short-term profit mindset to a long-term vision. Bill shares his journey from a challenging upbringing in #Kununurra to becoming a successful entrepreneur and business leader. The conversation delves into key themes;the importance of stewardship in small and medium enterprises (SMEs), the lessons learned from selling his business Acquire, the vision behind his current venture, ADAPT, which aims to support SME owners in building resilient businesses,the need for leadership development within SMEs, and the significance of creating a supportive community for business owners. They explore the need for;Role clarity, Trust in business culture, and The legislative changes required to support small and medium enterprises (SMEs). Bill highlights the significance of decision-making infrastructure and the need to rethink capital distribution to empower SMEs. The discussion culminates in the idea that business owners should focus on creating options and flexibility rather than viewing selling as the only exit strategy.Takeaways;Stewardship is crucial for the success of SMEs.Business owners often feel overwhelmed and isolated.Leadership development is essential for SME growth.The sale of a business should be approached strategically.Bill's upbringing influenced his passion for supporting SMEs.ADAPT aims to create a supportive community for business owners.The distribution of wealth and power is vital for a healthy economy.Business owners need to clarify their roles for better outcomes.Building capabilities is key to successful business ownership. It's a binary thing; working hard doesn't guarantee success.Return on vision is often more important than return on investment.Building a resilient business requires new practices and habits.Role clarity is essential for effective decision-making.Trust is the key to optimizing business culture.SMEs need different legislation than large corporations.Capital distribution must be rethought to support SMEs.Culture is built on trust and authenticity.Business owners should focus on choices, not just selling.Maximizing the probability of achieving business goals is crucial.@kerrcapital@Michael Kerr  Thanks for listening. Visit the Owner To Owner Podcast website to subscribe, listen back, or check out any resources or information mentioned on the show.Search @ownertoownerpodcast on your favourite podcast player to subscribe and listen to the episodes.Reach out to Michael Kerr via the website if you need personal assistance or advice for your small business.michael.kerr@kerrcapital.com.auwww.ownertoownerpodcast.com.au

@jaryd krause is an Online Business M&A Advisor with deep experience growing 7 & 8 Figure Online Businesses. In this discussion we talk about the huge potential for offline business owners to leverage online assets for grow, and also how to take advantage of the opportunities.Jaryd shares his personal back story. From starting as a plumbing apprentice to becoming a leading M&A advisor in Online Businesses.The conversation covers how traditional businesses can;leverage online platformsresolve major business challenges, including lead generationcreate new revenue streamssave time and resources with a smart acquisitionWe also talk about;Why marketplaces like @Flippa are valuable resources for buying online businessesthe evolution of business models and the opportunities being created as a consequence the critical aspects of assessing online business opportunitieslearning from past mistakes, and strategies for small business growththe significance of mentorship and the need for small businesses to innovate and share best practices for successassessing financials and traffic sources when buying online businessesChapters00:00Introduction to Online Business Acquisition02:59Jared's Journey from Plumbing to Online Business06:09The Synergy of Online and Offline Businesses08:56Acquisition Strategies for Business Growth11:46Leveraging Online Assets for Offline Success15:06Exploring Marketplaces for Online Business Acquisition18:01Understanding Business Valuation and Multiples21:10Navigating the Online Business Landscape23:51The Future of Business: Online and Offline Integration26:42Diversifying Business Models32:06Assessing Online Business Opportunities36:03Learning from Mistakes in Acquisitions40:12Strategies for Small Business Growth44:05Empowering Small Businesses for Success Thanks for listening. Visit the Owner To Owner Podcast website to subscribe, listen back, or check out any resources or information mentioned on the show.Search @ownertoownerpodcast on your favourite podcast player to subscribe and listen to the episodes.Reach out to Michael Kerr via the website if you need personal assistance or advice for your small business.michael.kerr@kerrcapital.com.auwww.ownertoownerpodcast.com.au

@gabe enslin from @the adapt way and @michael kerr discuss the importance of building resilience in small and medium businesses. They explore Gabe's diverse background, the Adapt mission, and the critical role of business owners in shaping their companies' futures. The conversation covers;the need for owners to clarify what they want from their business and then align their business strategies accordinglythe importance of resilience, culture, and role clarityGabe shares case studies of successful business transformations, emphasizing the need for a high-performance culture and effective ownership frameworks. They explore the vision for the future of ADAPT, along with policy recommendations to support SMEs. The discussion highlights the significance of understanding employee needs and fostering an engaging work environment to drive business success.Some key takeaways;Many owners desire time back rather than just growth.Understanding the owner's vision is key to business success.Clarity of purpose can transform business strategies.Resilient businesses are more valuable than those set up solely for sale.The impact of a business extends beyond financial metrics.Owners often want to contribute positively to their communities.Effective communication of desires is essential for business alignment. Having clear conversations about what you want is crucial.Building a resilient infrastructure enables sustainable growth.Cultural metrics can improve even during rapid growth.Role clarity is essential for high-performing teams.Engaged employees lead to better business performance.Creating a high-quality entry for new hires is vital.Understanding employee aspirations enhances retention.Partnerships can alleviate the loneliness of business ownership."It has to start with the owner""What do you want?""I want time back"Chapters00:00Introduction to the Owner to Owner Podcast01:46Gabe Enslin's Journey and Background12:51Understanding the ADAPT Way16:12The Importance of Owner's Vision20:01Identifying Owner's True Desires22:49Aligning Business Strategy with Owner's Goals30:22Building Resilient vs. Sellable Businesses33:10Navigating Business Transformation34:29Case Studies of Success36:56Building Resilience in Business38:07The Importance of Culture40:33Role Clarity and Employee Engagement42:28Creating a High-Performance Culture44:33Stewardship and Ownership Dynamics46:42Designing Ownership Frameworks49:39The Journey of Business Partnerships54:29Vision for the Future of ADAPT55:31Recommended Reads for Business Owners57:02Policy Recommendations for SMEs Thanks for listening. Visit the Owner To Owner Podcast website to subscribe, listen back, or check out any resources or information mentioned on the show.Search @ownertoownerpodcast on your favourite podcast player to subscribe and listen to the episodes.Reach out to Michael Kerr via the website if you need personal assistance or advice for your small business.michael.kerr@kerrcapital.com.auwww.ownertoownerpodcast.com.au

In this episode of Small Business Banter, @Michael Kerr and @Mark Fletcher discuss the evolution and future of independent retailers, particularly news agencies. Mark shares insights from his experience with News Express and Tower Systems, emphasizing the importance of adapting to change, leveraging technology, and understanding market dynamics. The conversation highlights the critical role of independent retailers in communities and the need for them to embrace innovation to thrive in a competitive landscape. In this conversation, Michael and Mark Fletcher discuss the journey of transitioning a long-standing business, the importance of local businesses in building sustainable communities, and the complexities involved in selling a business. Mark shares his experiences with various acquisition processes, the significance of maintaining business performance during transitions, and the emotional challenges of business ownership. They also touch on the need for government support for small businesses and the potential benefits of politicians gaining firsthand experience in small business operations.Takeaways;Independent retailers are crucial for community engagement.Evolving product offerings is essential for survival.Technology can significantly enhance retail operations.Retailers must adapt to changing consumer preferences.Online presence is vital for modern retail success.Data-driven decisions can improve profitability.Successful retailers embrace change and innovation.Community-focused businesses can thrive despite challenges.Understanding market trends is key to growth.Retailers should leverage insights from their point of sale systems. Building sustainable communities relies on thriving local businesses.Navigating the complexities of business transitions requires careful planning.Timing is crucial when considering the sale of a business.Maintaining business performance during a sale is essential for value.Defining roles post-acquisition can help ease the transition.Business ownership can be a lonely journey, requiring support systems.Preparing for a business sale should be an ongoing process.Legislating for small business awareness can change political perspectives.Reforming government procurement can better support small businesses.Small businesses play a vital role in providing employment and community stability.Sound Bites"Retailers need to embrace change.""I love your pathway out of school.""Make every day a payday.""Small businesses give people a start."Chapters00:00The Evolution of Independent Retailers15:10Adapting to Change in Retail29:59Leveraging Technology for Growth28:52Navigating the Complexities of Business Transition32:36The Importance of Timing in Business Sales34:48Maintaining Business Performance During Transition39:31Defining Roles Post-Acquisition42:08The Loneliness of Business Ownership44:25Preparing for a Successful Business Sale48:22Legislating for Small Business Awareness50:27Reforming Government Procurement for Small Business Support@kerrcapital @ownertoownerpodcast.com.au    Thanks for listening. Visit the Owner To Owner Podcast website to subscribe, listen back, or check out any resources or information mentioned on the show.Search @ownertoownerpodcast on your favourite podcast player to subscribe and listen to the episodes.Reach out to Michael Kerr via the website if you need personal assistance or advice for your small business.michael.kerr@kerrcapital.com.auwww.ownertoownerpodcast.com.au

@Geo George from @Mayfly Ventures discusses the innovative approach of his venture studio, focusing on investing in both new and existing businesses. He emphasizes the importance of navigating uncertainty in the startup world and how AI can serve as a transformative tool for businesses. The conversation also highlights the value of 'boring businesses' and how they can be revitalized through technology and strategic partnerships. Geo shares insights on successful ventures in hospitality and MedTech, and offers practical advice for small businesses looking to leverage AI for growth."We're aiming to do things 2% better, but thousands of times."TakeawaysMayfly Ventures focuses on the intersection of strategy, creativity, and technology.The venture studio model increases the chances of success for new startups.Navigating uncertainty is a key aspect of the startup mindset.AI can enhance business processes and drive efficiency.Boring businesses often hold significant value and potential for growth.Successful ventures often stem from deep domain expertise and understanding of customer needs.The integration of AI into business processes is crucial for staying competitive.Small businesses can leverage AI for customer service and marketing.Documentation and understanding of business processes can lead to meaningful improvements.Investors are increasingly interested in businesses that can demonstrate execution capability."Boring businesses are great businesses."Chapters00:00 - Introduction to Mayfly Ventures and GA George02:50 - The Venture Studio Model: Investing in New and Existing Businesses06:01 - Navigating Uncertainty: The Startup Mindset08:50 - The Role of AI in Business Transformation11:53 - Boring Businesses: The Hidden Gems of Investment15:02 - Case Studies: Successful Ventures in Hospitality and MedTech18:11 - Practical Steps for Small Businesses to Leverage AI21:09 - Conclusion: Embracing Change and Innovation@michael kerr@kerr capital   Thanks for listening. Visit the Small Business Banter website to subscribe, listen back, or check out any resources or information mentioned on the show. Search @SmallBusinessBanter on your favorite podcast player to subscribe and listen to the episodes. Reach out to Michael Kerr via the website if you need personal assistance or advice for your small business. michael.kerr@kerrcapital.com.au www.smallbusinessbanter.com.au

@tamara simon discusses the challenges owners face, the value of financial awareness, and the necessity of breaking the cycle of overwork to achieve a more profitable and enjoyable business. Tamara shares insights from her book, 'The Five Little Business Pigs', which outlines strategies for building a successful business. The discussion highlights the importance of reflection and understanding one's business dynamics to foster growth and sustainability. In this conversation, Tamara and @Michael Kerr cover;the importance of clarity in rolesthe necessity of #businesscoachingthe need for strong foundational systemsthe impact of leadership behavior on staff morale and productivity.Some takeaways;Success in business is often a jagged line, not a straight path.Many small business owners have expensive hobbies instead of profitable businesses.There is a system in everything; it's about finding it.Owners should aim to work in their sweet spot 80% of the time.Time management is crucial for small business owners.Turnover is not the only measure of success; profitability matters more.It's important to consciously choose the price of your commitments.Most businesses have room for improvement. Every business should have a coach.Understanding your numbers is crucial for success.Business systems are essential for clarity and productivity.Behavioral change in leadership is key to business success.Small business owners should embrace their role with pride.Reflection on business viability is necessary for growth.Coaching provides a sounding board for business frustrations.Strong foundations are built on clear roles and responsibilities.Employee engagement is vital for a thriving business.The journey of business ownership requires bravery and commitment.@kerrcapital  Thanks for listening. Visit the Small Business Banter website to subscribe, listen back, or check out any resources or information mentioned on the show. Search @SmallBusinessBanter on your favorite podcast player to subscribe and listen to the episodes. Reach out to Michael Kerr via the website if you need personal assistance or advice for your small business. michael.kerr@kerrcapital.com.au www.smallbusinessbanter.com.au

Host @Michael Kerr and @Ronan Leonard  a certified innovation professional and business mentor discuss Ronan's journey from an accidental entrepreneur to mentor in the small business space. The conversation delves into the; how to overcome the daily challenges faced by small business ownersneed for innovation and adaptation in a rapidly changing marketnavigating stagnation in businesssignificance of allocating time and resources for innovation, and the various business models that can be exploredvalue of networking and learning from peers to drive business growth. In this conversation, Michael and Ronan explore various strategies for business growth;AI toolsEffective delegationMarketing and innovation Ronan shares insights from his 100-day startup challenge ( https://www.linkedin.com/newsletters/start-up-to-profit-in-100-days-7231519804916912128/ ) TakeawaysInformation is abundant, but context is often lacking.Business owners often need an external perspective to see new possibilities.Taking a step back can lead to greater long-term success.Understanding different business models is crucial for growth.Networking with peers can provide valuable insights and solutions.Allocating time for innovation is essential for sustainability.The market evolves, and businesses must adapt to stay relevant.Intrinsic motivation drives small business owners to push through challenges. There are various ways to bring expertise into a business without hiring full-time employees.Insourcing allows businesses to utilize external resources intelligently.AI has the potential to disrupt job markets significantly.Business owners should explore AI tools to enhance productivity.Delegating tasks can free up time for business owners to focus on their strengths.Real-world applications of insourcing can lead to significant cost savings.Creating content efficiently can be achieved through effective team collaboration.Marketing and innovation are crucial for business growth.Community engagement and mentorship can enhance business success.Learning from mistakes is essential for business development.@kerrcapital  Thanks for listening. Visit the Small Business Banter website to subscribe, listen back, or check out any resources or information mentioned on the show. Search @SmallBusinessBanter on your favorite podcast player to subscribe and listen to the episodes. Reach out to Michael Kerr via the website if you need personal assistance or advice for your small business. michael.kerr@kerrcapital.com.au www.smallbusinessbanter.com.au

@Claude Trimboli from @charlesandco talks about the complexities of business liquidation and restructuring. The discussion covers the critical importance of understanding cash flow, the role of early intervention in financial distress, and the emotional toll on business owners facing insolvency. Claudio emphasizes the need for proactive measures, mental health awareness, and the collaborative approach necessary for navigating these challenging situations. The discussion highlights the significance of having a solid grasp of financial numbers and the value of seeking help from trusted advisors.Other important discussion topics include;the responsibilities of business ownersproactive measures to avoid insolvencythe importance of engaging with the #ATOthe new #smallbusinessrestructuringregime  that allows owners to maintain control while addressing their financial challengesthe legal obligation not to trade while insolventwhy understanding financial numbers is crucial for business healthCloud accounting tools to provide better financial insightswhy and how business owners should not be defined by their financial strugglesprioritising mental health and physical well-being@michaelkerr@kerrcapital https://treasury.gov.au/sites/default/files/2020-12/simplified-debt-restructuring-fact-sheet_0.pdf Thanks for listening. Visit the Small Business Banter website to subscribe, listen back, or check out any resources or information mentioned on the show. Search @SmallBusinessBanter on your favorite podcast player to subscribe and listen to the episodes. Reach out to Michael Kerr via the website if you need personal assistance or advice for your small business. michael.kerr@kerrcapital.com.au www.smallbusinessbanter.com.au

Olga Koskie from Tax Assure updates us on the ATO's plan to recover outstanding tax  debts owed by Australian businesses.Post covid19 the ATO is now actively chasing $52B in outstanding business tax debt. "The ATO has had a huge public shift and an internal shift that they're back to an active collection mode."If you're carrying ATO debt (that's been around longer than the last few months) and have treated them as a financier over recent years you're likely now in the firing line to be chased down The consequences of not actively managing this debt down, in conjunction with the ATO, are dramatic e.g. Director Penalty Notices, garnishing of bank accounts, statutory demands, and even bankruptcy. In this episode Olga talks about;the importance of taking proactive actionthe next steps you need to takewho you can engage to helpthe  and seeking help to address the debtthe need for business owners to understand their cash flow and work with specialists to develop tailored payment plans that are sustainable and match their financial situationOlga also encourages business owners to be kind to themselves and not feel ashamed or embarrassed about their debt."If you don't do anything, they won't put you on a payment plan. They will initiate recovery action against you."Michael KerrKerr Capital Thanks for listening. Visit the Small Business Banter website to subscribe, listen back, or check out any resources or information mentioned on the show. Search @SmallBusinessBanter on your favorite podcast player to subscribe and listen to the episodes. Reach out to Michael Kerr via the website if you need personal assistance or advice for your small business. michael.kerr@kerrcapital.com.au www.smallbusinessbanter.com.au

@James Meldrum, co-founder of @Whole Kids, shares the journey of starting and growing a purpose-driven business in the organic food industry. He talks about how he and his co-founder wife Monica tackled the many challenges they faced over 18 years and up until entering Voluntary Administration late in 2023. "We lost about a third of our revenue overnight because we were servicing the airlines with kids meals and special meals."Like a lot of startups the business was initially self-funded with some contributions from family and friends. Later they tapped into bank lending and debtor finance to support their growth. Eventually, they conducted a successful crowdfunding campaign to bring in more investors. The discussion spans; 3 potential sales of the business - the emotional highs and distraction they bring to founders dealing with the pressures of growththe impact of external events like COVID-19, and the importance of personal well-being. James shares his insights on the need for founders to prioritize their own mental health and find a balance between business growth and personal valuesJames'  plans to help other founders and startups through his consultancyOverall, the conversation highlights the highs and lows of entrepreneurship and the lessons learned along the way.Key takeawaysWhy starting a purpose-driven business in a niche market requires perseverance but also a strong alignment of personal values with the business missionThe extra challenges female co-founders need to deal withFocus on finding investors who understand and appreciate the business's purpose and valuesPotential acquisition discussions can be complex and require careful consideration of cultural fit and alignment of valuesHanding over a business to a good home can provide an opportunity for founders to take a step back, capitalize on their hard work, and focus on personal and family prioritiesHow dealing with the pressure to constantly grow can adds complexity and stress to a businessFocus on a growth rate that is sustainable and aligned with personal valuesExternal events like COVID-19 can have a significant impact on a business, and being financially strong and structurally sound can help weather the stormFounders should prioritize their own mental health and well-being, and seek support from trusted friends or advisors who can provide a listening ear and guidanceBusinesses can make a positive impact and thrive by aligning their purpose and values with their operations, and focusing on both profit and impact.Sharing experiences and lessons learned can be valuable for other founders and startups, and providing support and guidance can help them navigate the challenges of entrepreneurship"Even if you're looking at employing someone or bringing on someone as an investor, if you think you can sit next to this person on a plane for three hours and have great in-depth conversations, then they're the right person to bring in."  Thanks for listening. Visit the Small Business Banter website to subscribe, listen back, or check out any resources or information mentioned on the show. Search @SmallBusinessBanter on your favorite podcast player to subscribe and listen to the episodes. Reach out to Michael Kerr via the website if you need personal assistance or advice for your small business. michael.kerr@kerrcapital.com.au www.smallbusinessbanter.com.au

@Natasha Hawker  founder of @Employee Matters discusses the importance of employees in small businesses, and the impact they have on business performance. Natasha emphasizes the need for exceptional HR practices and the role they play in driving business growth and sustainability. She also discusses the current employment relations landscape and the importance of compliance. Natasha provides insights into the red flags that small business owners should be aware of and the benefits of outsourcing HR services. She concludes by discussing the significance of employee ownership and the role it plays in business success and potential sale. The conversation explores;the importance of investing in personal and professional development for both business owners and employeesthe need for business owners to have a growth mindset and actively seek opportunities to learn and improvethe benefits of employee ownership and how it can increase engagement and motivationthe significance of creating a compelling employee value proposition and fostering a transparent and inclusive work environmentthe use of advisory boards and networking with other business owners is also recommended as a way to gain valuable insights and support.Natasha made it very clear how your employees have such a significant impact on the performance and success of small businesses. This short video beautifully categorises the 4 types of employees and provides a framework for business owners to better manage their #employeeassets. https://share.vidyard.com/watch/qVFVgq3EKyYakjSjQkGCEN?vyetoken=fa04c069-8443-4adb-b9b9-c9ca0dae4ae4&portalId=20625731TakeawaysExceptional HR practices are crucial for business growth and sustainability.  For more information on better managing the 7 main HR risks you should read this ebook from Employee Matters (https://app.hubspot.com/documents/20625731/view/791072601?accessId=a9b9bb)Small business owners should be aware of red flags such as pay secrecy and compliance with employment relations legislation.Outsourcing HR services can provide expertise and support for small businesses without a full-time HR resource.Employee ownership can contribute to business success and potential sale. Investing in personal and professional development is crucial for business owners to improve their skills and knowledge.Employee ownership can increase engagement and motivation among employees.Creating a compelling employee value proposition and fostering transparency and inclusivity are important for attracting and retaining high-quality employees.Advisory boards and networking with other business owners can provide valuable insights and support.@kerrcapital@michaelkerr  Thanks for listening. Visit the Small Business Banter website to subscribe, listen back, or check out any resources or information mentioned on the show. Search @SmallBusinessBanter on your favorite podcast player to subscribe and listen to the episodes. Reach out to Michael Kerr via the website if you need personal assistance or advice for your small business. michael.kerr@kerrcapital.com.au www.smallbusinessbanter.com.au

@Ken Matthews, founder of @Matthew Steer, shares the long but successful journey from growing to selling a mid-tier financial services firm. He talks about the importance of scaling, the three stages of growth and the challenges of transitioning from a sales-driven mode to an operational mode. "Stepping back and becoming a CEO is a significant step and not an easy one for any entrepreneur."Ken and I talk a lot about the process of selling, and what he sees as the most critical for getting a successful result;the  value of finding the right buyer.the need for consistency and a shared vision when entering into joint ownership modelthe importance of strategic planning and financial analysisusing an #advisoryboardsknowing their retirement numberconstantly work on improving the value of their business, andthe importance of having a strong support network, including mentors and advisory boards.Ken has dealt with many business owners over many years. The triggers for them seeking his services can range from;recognising that their current strategies are no longer working and realising they need to become more sophisticated in their operationsconcerns about succession planning, tounexpected approaches from potential buyers.Key Takeaways;Scaling is crucial in the financial services sector to attract and retain talent and provide a broader range of services to clients.Transitioning from a sales-driven mode to an operational mode requires letting go and delegating responsibilities to focus on running the business.When selling a business, it is important to find a buyer who aligns with the company's culture and vision.Joint ownership models can provide opportunities for growth and innovation, but it requires compatibility and consistency between partners.Advising small business owners involves conducting a deep dive into their financials, creating a strategic plan, and implementing corporate governance to drive growth. Business owners often seek help when their current strategies are no longer effective and they need to become more sophisticated in their operations.Triggers for seeking advisory services can include concerns about succession planning and unexpected approaches from potential buyers.It is important for business owners to know their retirement number and constantly work on improving the value of their business.Having a strong support network, including mentors and advisory boards, can provide valuable guidance and help navigate the emotional roller coaster of selling a business.@kerrcapital@familybusinessaustralia  Thanks for listening. Visit the Small Business Banter website to subscribe, listen back, or check out any resources or information mentioned on the show. Search @SmallBusinessBanter on your favorite podcast player to subscribe and listen to the episodes. Reach out to Michael Kerr via the website if you need personal assistance or advice for your small business. michael.kerr@kerrcapital.com.au www.smallbusinessbanter.com.au

@Darren Clark is the founder at @Dazlab where he and the team work with  founders, business owners, creatives, technology people, and investors to get digital products off the ground and to market. Darren started because he knew there was a better way to build digital products for people with great business ideas who needed help to build their vision. And he brought significant personal business experience, and some battle scars to starting Dazlab;co-founded a digital creative agency, called Webling, where we won many, many local and international awards over a decade.founded real estate startup (Kohab)  in the USAIn this episode Darrenshares his experiences as a multiple business founder, and the impact of exiting or near-exiting businessesdiscusses the importance of building custom software to create revenue and assets for small businessesreflects on the lessons learned from selling a business and the process of starting a new ventureemphasises the need for efficiency and specialization in business operations, and the importance of considering an exit planhighlights the value of external advice and emotional support during the sale process and the importance of building relationships with potential acquirersdiscusses the value of automating business processes and how it can make a business more efficient and profitableshares case studies and highlights the importance of playing to your strengths and seeking professional help when neededrecommends @Startups for the Rest of Us podcast@kerrcapital Thanks for listening. Visit the Small Business Banter website to subscribe, listen back, or check out any resources or information mentioned on the show. Search @SmallBusinessBanter on your favorite podcast player to subscribe and listen to the episodes. Reach out to Michael Kerr via the website if you need personal assistance or advice for your small business. michael.kerr@kerrcapital.com.au www.smallbusinessbanter.com.au

Host @Michael Kerr and @Martin Cattach , founder of Finance for Business, discuss the stranglehold the big four banks on small business lending, and explore alternative options for financing. Martin outlines alternative #financing options, especially the diverse and fast growing range of #fintechlenders for #smallbusinessesWe cover;The role of #workingcapital in business growthThe entanglement trap that owners often find themselves inThe importance of understanding your financial positionHow to get more value from your accounting software package and bank account dataPlanning ahead to avoid cash flow problemsThe role of fintech lenders in providing quick and flexible funding solutionsMartin shares examples of clients he has worked with and the positive impact alternative financing has had on their businesses.@kerrcapital@finforbiz Thanks for listening. Visit the Small Business Banter website to subscribe, listen back, or check out any resources or information mentioned on the show. Search @SmallBusinessBanter on your favorite podcast player to subscribe and listen to the episodes. Reach out to Michael Kerr via the website if you need personal assistance or advice for your small business. michael.kerr@kerrcapital.com.au www.smallbusinessbanter.com.au

@MarkRubbo from @readingsbooks shares his personal take on buying and building this iconic business. We cover a lot of ground including;How the opportunity to buy Readings came aboutLaving the music industry (Professor Longhair) for book retailingThe linkage of Marks business ambitions with the impact on;the Australian book industrythe broader literary community (writers, publishers)the local communityMark's ambition and opportunistic mindset to expanding Readings into multiple other locations, and the establishment of an online presenceThe importance of community engagement, author events and creating a vibrant bookstoreThe physical bookshops as a unique experience, with the opportunity for discoveryWhy Government support for bookshops is crucial in preserving the cultural value they bring to communitiesTransitioning out of the CEO role and ensuring a smooth succession to maintain the unique flavor of ReadingsThe challenges and rewards of running an independent bookstoreThe impact of Borders Books when it opened directly opposite in Lygon St in the early 2000'sThe impact of online retailers like AmazonHis experiences of succession planning, and advice for other small bookshop owners - to ensure the continuity of their business and to pass on their legacy.He also talks about his current projects;The Book Sellers podcast - https://podcasts.apple.com/gb/podcast/the-booksellers-podcast/id1683259417#Indigenousarts#literaryprizes@beyondblueAnd finally what it's really like to 'move on', and hand over day to day managementQUOTES:"Sometimes founders rightfully wrongly put everything they've got into it and other people get to benefit from it.""I hope Readings has been a sort of community focused business." Thanks for listening. Visit the Small Business Banter website to subscribe, listen back, or check out any resources or information mentioned on the show. Search @SmallBusinessBanter on your favorite podcast player to subscribe and listen to the episodes. Reach out to Michael Kerr via the website if you need personal assistance or advice for your small business. michael.kerr@kerrcapital.com.au www.smallbusinessbanter.com.au

@Earl Eddings  has started, sold and acquired multiple businesses. Along the way he's had high profile roles including as Chair of Cricket Australia, and served as Non Executive Director, Advisory Board member, Adviser and Mentor to other business owners and businesses. He's had wins. He's also learned a lot from experiences where things didn't go to plan. These experiences were however formative and continue to shape how he continues to approach his work,  the support he provides to other business leaders and business owners.   In our discussion we cover;Earl's background and his journey as a business owner, including his first owned business and its saleTurning around businesses and the importance of planning for an exitThe key factors to consider when selling a business, such as having a clean balance sheet and strong systemsThe significance of trust, open communication and integrity in mergers and acquisitions, as well as the importance of proper due diligenceThe importance of expert advice and representationManaging expectations to avoid unrealistic valuationsPlanning for an exit and the starting point, and the future visionWays to increase the value of the businessThe importance of identifying potential buyers and scanning the market is highlightedMitigating risks and ensuring sustainability Working with the buyer and transitioningThe use of non-binding indicative offers and deal negotiationsWhy to avoid lengthy exclusivity periods is emphasizedThe vital importance of personal aspirations and family considerationsThe role of  non-executive directors and advisory boardsWhy seeking guidance and building networks is encouraged as a way to navigate the complexities of selling a businessSome of the key takeaways;When starting a business, it's important to have an exit plan in mind and be prepared for a potential sale.#Culturalfit and alignment of strategic intent are crucial considerations in mergers and acquisitions.Plan for an exit by starting with a clear vision of the future.Identify potential buyers and scan the market to find the right fit.Consider personal aspirations and family dynamics when planning for an exit.Engage non-executive directors and #advisoryboards for guidance and support.Build networks and seek guidance from experienced professionals.@kerrcapital @michaelkerr Thanks for listening. Visit the Small Business Banter website to subscribe, listen back, or check out any resources or information mentioned on the show. Search @SmallBusinessBanter on your favorite podcast player to subscribe and listen to the episodes. Reach out to Michael Kerr via the website if you need personal assistance or advice for your small business. michael.kerr@kerrcapital.com.au www.smallbusinessbanter.com.au

@Pete Seligman talks about and #eta (Entrepreneur through Acquisition) and #searchfunds and their impact on small business owners. He's an investor and co-owner of multiple businesses. Pete explains the concept of search funds and how they provide a vehicle for investors to back #acquisitionentrepreneurs. We talk about;the importance of finding the right fit between the entrepreneur and the businesscurrent market challenges and opportunitieshow business owners should handle an approach from  a search fund or investorsthe role of #earnouts in business sales and how they can bridge the gap between buyer and sellerthe common misunderstandings in relation to earnouts, and the potential benefits they can offercreative deal making and risk sharing to improve the prospects for getting a successful transactionwhy business owners need to augment their existing advisors with subject matter experts for a sale processthe importance for owners to reflect on their mission and have honest conversations with co-owners to align their goalsTakeawaysSearch funds provide a pathway for entrepreneurs to buy existing businesses instead of starting one.The fit between the entrepreneur and the business is crucial for success.Business owners should be open to conversations with search funds and investors, as it can lead to new opportunities.Co-investing and joint ventures can be options for owners who want to grow their business with additional capital and expertise.Owners should be prepared for potential exit opportunities and have a clear understanding of their role in the business. Earn outs can be a valuable tool in bridging the gap between buyer and seller in a business sale.Creative deal making and risk sharing are essential for a successful transaction.Owners should consider the potential benefits of earnouts and not reject the concept of deferred payment outright.Business owners may need to augment their advisors with additional expertise for a sale process.Reflecting on the owner's mission and having honest conversations with co-owners are crucial for aligning goals.@kerrcapital Thanks for listening. Visit the Small Business Banter website to subscribe, listen back, or check out any resources or information mentioned on the show. Search @SmallBusinessBanter on your favorite podcast player to subscribe and listen to the episodes. Reach out to Michael Kerr via the website if you need personal assistance or advice for your small business. michael.kerr@kerrcapital.com.au www.smallbusinessbanter.com.au

@Sandy Chong brings 39 years experience as a salon owner to her current role as CEO at @The Australian Hairdressing Council. She's the current @cosboa #smallbusinesschampion and has multiple other board and advisory roles that involve advocacy and improving effectiveness for industry bodies.Sandy sold her own salon during 2023 to focus on her CEO role. In that role she is actively involved in advocating for small businesses and shaping the future of the industry. Her extensive background as a business owner gives her valuable insights to guide those aspiring to venture into entrepreneurship and business ownership after completing their trade apprenticeships.In our discussion we talk about;the crucial role industry bodies play in supporting and advocating for small businessesthe importance of education and training in helping #apprentices become skilled professionals, and then business ownershow vital apprenticeships are for the growth and sustainability of industrieswhy small businesses, like hairdressing salons, have such a significant impact on the community and contribute to people's self-esteem and mental wellnessnurturing and developing homegrown talentnavigating the impact of Government Regulations on hairdressersaddressing #skillshortages and Workforce Sustainability in tradeswhat she learnt running a salon with up to 45 staff (all but 1 apprenticed by Sandy!) over 39 yearsshedding light on the unique challenges and opportunities within the hairdressing industryinspiring entrepreneurs in the trades industryI think hairdressers often give back and I think that's one thing that really stands out for me, is they have really incredible business structures. They're incredibly generous to their staff, but it's the community generosity. - Sandy ChongVisit the Australian Hairdressing Council website at www.ahc.org.au to learn more about the organization and its initiatives.Timestamped summary of this episode:00:00:12 - Introduction and Purpose of the Podcast Michael Ker introduces the Small Business Banter podcast and its relevance to business owners, especially those looking to sell or buy a new business. He emphasizes the stress, emotions, and challenges involved in these processes.00:01:21 - Sandy Chong's Background and Role Sandy Chong shares her extensive background as the CEO of the Australian Hairdressers Council and her experience as a past salon owner for 39 years. She highlights the importance of developing relationships with clients and the unique challenges of the hairdressing industry.00:07:20 - Career Opportunities in Hairdressing Discussion on the potential career opportunities in the hairdressing industry, including the potential for financial success, international work, and diverse roles beyond salon ownership. Emphasis on the importance of education and training for career growth.00:09:50 - Apprenticeship and Business Ownership Sandy Chong reflects on her commitment to apprenticing her staff and the importance of finding the right buyer for her salon. She discusses the need for a pathway to guide talented practitioners toward business ownership and the challenges of running a business.00:14:59 - Industry Support and Sustainability Sandy Chong emphasizes the role of industry associations in educating and supporting business owners, particularly in navigating complex issues such as industrial relations and HR. The importance of belonging to an association for access to industry-specific information and support is highlighted.00:16:25 - Migration Review and Industry Concerns Sandy discusses the release of the migration review and expresses concern for the hairdressing industry's exclusion due to high sponsorship costs. She highlights the industry's need for sustainability and lower tismet.00:17:37 - Challenges and Solutions for the Industry Sandy addresses the skill shortage in the predominantly female hairdressing industry and emphasizes the importance of investing in apprenticeships and adapting to the changing preferences of younger workers. She also mentions the potential benefits of new jobs and skills councils.00:19:38 - Encouraging School-Based Apprenticeships Sandy discusses the potential of school-based apprenticeship programs and the benefits of group training organizations for higher completion rates. She also highlights the challenges faced by single operator salons and the financial barriers for young people entering the industry.00:21:41 - Financial Management and Small Business Challenges The conversation shifts to the financial challenges faced by small business owners, particularly in managing cash flow, profit and loss, and the complexities of industrial relations. Sandy emphasizes the need for education and support in understanding basic finances and business value.00:32:01 - The Value of Small Businesses in Communities Sandy and the host highlight the vital role of small businesses, including hairdressing, in supporting community well-being and mental health. They emphasize the personal and social aspects of the hairdressing experience, going beyond just a haircut.00:33:05 - Passion for Small Business and Cosboa Small Business Champion Award Sandy Chong discusses her deep passion for small business and receiving the Cosboa Small Business Champion Award in April. She highlights her role as an ambassador and her commitment to lobbying and advocacy work for small businesses.00:35:36 - Driving Force behind Small Business Ownership Sandy Chong shares her motivation for becoming a small business owner, emphasizing the inclusivity and culture of the hairdressing industry. She also discusses her desire to be a successful business person and contribute to the industry through education and training.00:37:01 - The Mindset of Small Business Owners The conversation delves into the mindset of small business owners, highlighting their humble beginnings, lack of strategic planning, and the drive to seize opportunities. The discussion also touches on the purpose, financial benefits, and challenges of small business ownership.00:40:38 - Small Business Heroes and Inspirational Figures Sandy Chong mentions several inspirational figures in the hairdressing industry, recognizing their ethical standards, charitable work, and community generosity. She emphasizes the impact of these individuals on the industry and their ability to inspire the next generation of small business owners.00:43:22 - Reaching Out to Sandy Chong Sandy Chong provides information on how to reach out to her as the CEO of the Australian Hairdressing Council and the current small business champion. She encourages individuals to visit the council's website and emphasizes her accessibility for inquiries and support. Thanks for listening. Visit the Small Business Banter website to subscribe, listen back, or check out any resources or information mentioned on the show. Search @SmallBusinessBanter on your favorite podcast player to subscribe and listen to the episodes. Reach out to Michael Kerr via the website if you need personal assistance or advice for your small business. michael.kerr@kerrcapital.com.au www.smallbusinessbanter.com.au

@JonathanRoberts  co-founded @OneRabbit with 2 partners 10 years ago.  He'd worked with those same partners for 17 years prior in a marketing and design business, which ultimately morphed into One Rabbit.  Along the way he's founded, owned and exited multiple other businesses. In this episode and based on that deep experience as an entrepreneur Jonathan shares high value insights on the challenges and rewards of making a strategic exit.  Specifically he talks about;how 3 partners exited their marketing firm with friendship Intactthe importance of recognizing when passion and energy wanehow assessing one's satisfaction and enthusiasm regularly can be pivotal in determining the right time for a changethe significance of exit planning, building systems into the business, diversifying income streams, and maximizing profitshis unconventional approach to exit planninghis success in transitioning to new ventures@ZeroWasteProject@fridgefriendthe value of finding new passion and purpose beyond the businessA must-listen for potential business sellers and entrepreneurs seeking to exit on their terms and with confidence."Enjoy it, stay there while you enjoy it, make it as profitable as you can. And then when you stop enjoying it, pull the trigger, move on." - Jonathan RobertsRESOURCES:Visit www.zerowasteproject.com.au to explore the Zero Waste Project and learn more about their products and initiativesSearch for www.fridgefriend.com.au to find the domestic product offered by Zero Waste Project and discover how it can help reduce food waste at homeConnect with Jonathan Roberts on LinkedIn for further insights and updates on his entrepreneurial journey and business ventures.Timestamped summary of this episode:00:00:06 - Introduction and Purpose of the Podcast Michael Kerr introduces the Small Business Banter podcast and discusses its focus on business owners at different stages of ownership, such as selling, being approached by potential buyers, or aspiring to buy a new business.00:01:13 - Guest Introduction and Business Background Jonathan Roberts shares his extensive background in sales and marketing, including founding and growing One Rabbit, a professional services marketing firm. The discussion touches on the unique approach taken by One Rabbit and its transition into a consulting firm.00:05:42 - The Transition to One Rabbit and Business Philosophy Jonathan explains the transformation of One Rabbit, emphasizing the decision to focus solely on professional service firms. The discussion also delves into the philosophy behind the name "One Rabbit" and the shift towards a no BS approach in marketing.00:09:27 - Knowing When to Wind Up a Business Jonathan discusses the natural progression towards winding up One Rabbit after 27 years, citing a loss of enthusiasm and a desire to pursue other business interests. The impact of COVID-19 and the exploration of potential alternatives, including selling the business, are also mentioned.00:16:55 - Navigating Business Partnerships and Personal Reflection The conversation touches on the dynamics of business partnerships, personal attachment to a business, and the gratitude for accomplishments over 27 years. Jonathan shares insights on communication within partnerships and the departure of co-founders.00:17:23 - The Importance of Conscious Business Decision-making Jonathan discusses the importance of conscious decision-making when it comes to exiting, not exiting, or selling a business. He emphasizes the need to have a plan and be aware of the options available.00:19:27 - The Trade-off in Exiting a Business Jonathan shares his experience of stepping away from his business after 27 years. He discusses the factors that led to the decision, including being passionate about other business opportunities and feeling less motivated in the current one.00:25:32 - Renewed Purpose in New Ventures Jonathan talks about his new business ventures related to reducing food waste and the positive impact it has. He highlights the renewed vigor and purpose he feels in his current endeavors, compared to his previous consulting business.00:28:51 - The Entrepreneurial Spirit and Continuous Growth Jonathan discusses his entrepreneurial spirit and the excitement of building new businesses. He emphasizes the importance of continuously investing time and energy into new ventures and the satisfaction it brings.00:31:23 - Maximizing Earnings and Exit Planning Jonathan advises business owners to maximize their earnings while in the business and invest in exit planning. He acknowledges the challenges of selling a business and the need for conscious decision-making throughout the process.00:34:27 - Building Business Systems Jonathan reflects on the need for more business systems in their knowledge-based business to diversify income streams and maximize profits. He emphasizes the importance of smart marketing and working with enjoyable clients.00:37:18 - Becoming an Expert Jonathan discusses the bravery required to say no to clients and the importance of becoming an expert in a specific niche to command higher fees and provide better service.00:38:05 - Exit and Succession Planning Jonathan shares his perspective on exit planning, emphasizing the importance of enjoying the business, making it profitable, and recognizing the right timing to move on.00:39:40 - Finding Jonathan Jonathan provides information about his website and encourages listeners to connect with him for further discussions or inquiries about his business.00:40:46 - Wrapping Up The host, Michael Kerr, concludes the episode, encourages listeners to subscribe, and offers personal assistance through the website. He also announces the release of new episodes every couple of weeks.  Thanks for listening. Visit the Small Business Banter website to subscribe, listen back, or check out any resources or information mentioned on the show. Search @SmallBusinessBanter on your favorite podcast player to subscribe and listen to the episodes. Reach out to Michael Kerr via the website if you need personal assistance or advice for your small business. michael.kerr@kerrcapital.com.au www.smallbusinessbanter.com.au

@ShaneCheek is the CEO of @ContinuaSoftware which is a private company that specialises in acquiring, operating and growing B2B software companies.Shane is an experienced founder, builder, business seller and investor. His  expertise and practical insights make this episode a must-listen for #businessowners who are potential sellers looking to understand the best strategies to sell their business, especially when they are selling to an industry buyer. In this episode we cover;how to best manage the process of selling your business to an industry buyerthe fast growing trend of #searchfund buyers making direct approaches to business ownershow to best prepare for a direct approach preparing for sale negotiationsunderstanding the value of your companythe importance of building relationships with potential acquirershow to effectively qualify incoming inquiries from a search fund or industry buyer navigating negotiations with #privateequity buyers like a propreparing for a fulfilling life after sellingthe crucial role of trusted advisors in the selling process"People are messy, businesses are messy, people are imperfect, and businesses are imperfect as well. Acknowledging that and then approaching any potential transaction or sale with that as a realization makes things smoother and hopefully more enjoyable and fun along the way as well" - Shane CheekVisit @continuasoftware.com to learn more about Continua Software and their focus on acquiring businesses in the software and technology space.Contact Shane at Shane@continuasoftware.com to connect with him regarding business opportunities or discussions related to small businesses in the software and technology sector.Timestamped summary of this episode:00:00:06 - Introduction to Small Business Banter podcast Michael Kerr introduces the Small Business Banter podcast, highlighting its focus on business owners and their advisors at various stages of business ownership.00:02:34 - Continua Software and Outreach Model Shane Cheek discusses Continua Software's focus on acquiring B2B software companies and their outreach model to directly connect with business owners. He emphasizes the importance of building relationships and understanding the people behind the businesses.00:10:14 - Reasons for Considering an Exit Shane highlights the reasons why business owners consider selling their businesses, including reaching a plateau, feeling tired, and personal factors such as upcoming travel or personal fulfillment.00:14:30 - Importance of People in Acquisition Shane emphasizes the significance of prioritizing people in business acquisitions, focusing on aligning values and building rapport with business owners. He discusses the importance of understanding owner's goals beyond financial aspects.00:17:22 - Flexible Operating Model and Partnership Shane explains Continua Software's flexible approach to business acquisition, accommodating varying levels of owner involvement post-acquisition. He emphasizes the importance of aligning owner's strengths with the business's needs for mutual success.00:20:46 - Challenges in Business Transition Shane discusses the tensions and challenges in making new business decisions, especially for sellers who have built successful businesses.00:23:39 - Key Elements of a Good Business Opportunity Shane highlights the importance of consistency, predictability, and clarity of roles and responsibilities in evaluating a business opportunity.00:27:28 - Importance of Building Relationships Shane emphasizes the importance of building a relationship with the owner of the business, comparing it to dating and marriage, and the role of a good advisor in the process.00:31:48 - The Role of an Advisor in Selling a Business Shane discusses the significance of having an advisor to guide the seller in the sale process, and the impact of having an advisor on the certainty of closing the deal.00:39:32 - Managing Inquiries and Interest Shane addresses the increasing inquiries to owners from various sources, emphasizing the need for credibility and genuine interest in potential buyers, and the importance of managing the pipeline effectively.00:41:47 - Qualifying Inbound Inquiries The owner needs to quickly validate the quality and intentions of inbound inquiries. Key questions to ask: Why do you want to buy my business? What is your capital source? What are your values and alignment?00:44:28 - Evaluating Potential Buyers It's important to assess the track record and intentions of potential buyers. Owners should approach incoming inquiries as they would a long-term sales prospect or a potential business partner.00:47:48 - Initial Steps in the Sale Process After an initial conversation, gathering historical financials, customer lists, and staff lists is crucial. Advisors can help prepare the business for sale by cleaning up and organizing key information.00:55:53 - Reflecting on Business Performance Owners should reflect annually on their business performance, similar to the process of preparing for an exit. Making 1% improvements in the business can have a significant impact over time.01:01:34 - Understanding the Buyer Understanding the motivations and playbook of potential buyers, such as private equity firms, is crucial in the sale process. Each buyer may have a different approach and set of expectations.01:02:14 - Private Equity Playbook Shane explains the private equity playbook, including initial approach, attractive evaluation, period of exclusivity, and strict due diligence process.01:03:24 - Understanding the Buyer Shane emphasizes the importance of understanding the type of buyer and being prepared for potential retrading, annoyance, and invasive due diligence process.01:04:50 - Post-Sale Considerations The discussion focuses on the emotional impact of selling a business, filling the void after the sale, and the importance of planning for life after the sale.01:07:18 - Setting a Walk-Away Number Shane advises on setting a walk-away number and emphasizes the significance of understanding the cash flow implications of the headline offer.01:13:03 - Embracing Imperfections Shane discusses the importance of acknowledging the imperfections in businesses and how being upfront about them can lead to smoother transactions and problem-solving approaches.  Thanks for listening. Visit the Small Business Banter website to subscribe, listen back, or check out any resources or information mentioned on the show. Search @SmallBusinessBanter on your favorite podcast player to subscribe and listen to the episodes. Reach out to Michael Kerr via the website if you need personal assistance or advice for your small business. michael.kerr@kerrcapital.com.au www.smallbusinessbanter.com.au

@Ben Tuszynski from @Judo Bank, shares his insights on the importance of banking relationships for small business owners. Ben is currently the Managing Director of Judo Bank in Victoria and Tasmania. He has over a decade of experience in the banking and finance sector. Joining Judo in 2017 as one of the pioneering employees, Ben has played a pivotal role in the bank's substantial growth over the years. His primary focus lies in supporting small and medium-sized enterprises, aligning with Judo's commitment to providing tailored financial solutions to businesses, in an age of #industrialisedbanking. Our conversation covers;Judo's  nimble and responsive approach to #smebankingThe four C's of creditBen's tips for business owners, such as the value of having open discussions with banking professionalsWhat to do if you're feeling frustrated by the lack of support and opportunities from your current bankTrusted advisors for small businessesVendor finance in #businesstransitionsExplore better banking relationships through skilled finance brokers"No one business is the same from the other, so how do you industrialize that whole process? We really want to have a look at what's their management experience, what's their skill set, how have they gone through the ups and downs of the economy and weathered those storms?" Ben TuszynskiTimestamped summary of this episode:00:00:14 - Introduction and Technical Difficulties Michael and Julie from Judo talk about technical issues regarding Ben's recording for the podcast.00:03:13 - Catching Up and Personal Background Ben and Michael catch up on their personal backgrounds, discussing Ben's move back from Perth and his role at Judo.00:07:02 - Judo's Mission and Target Audience Ben explains Judo's mission and target audience, focusing on small and medium-sized enterprises (SMEs) with turnover up to $100 million.00:13:07 - Judo's Approach and Importance of Personalized Banking Ben elaborates on Judo's approach, highlighting the importance of personalized banking relationships for SMEs and the industrialization of the banking market.00:17:21 - The Importance of Reviewing Banking Relationships Michael and Ben emphasize the importance of reviewing banking relationships and the role of a trusted banker in supporting the growth and success of SMEs.00:20:02 - Importance of Collaborating with Accountants and Business Coaches Ben emphasizes the importance of engaging with accountants and business coaches to navigate complex business situations and provide added value to customers.00:21:48 - Judo's Customer Base and Industry Focus Ben discusses Judo's industry-agnostic approach, catering to SMEs across various sectors such as accommodation, manufacturing, financial services, and property investment.00:25:17 - The Four C's of Credit Ben explains Judo's credit assessment framework based on character, capacity, capital, and collateral, with a focus on character and the ability to walk the factory floor for a deeper understanding of the business.00:29:39 - Importance of Credible Cash Flow Forecasts Ben emphasizes the significance of credible cash flow forecasts and the business owner's ability to endorse and explain the assumptions, fostering trust and communication in the lending relationship.00:33:29 - Funding Opportunities for Growing Businesses Ben highlights Judo's approach to lending against trading businesses, supporting growth plans beyond traditional equity in property and enabling businesses to access funding based on their strong balance sheet and income generation.00:35:25 - Understanding Debt Servicing Capability Ben explains the importance of understanding a client's capability to service debt on a case-by-case basis. He emphasizes the need for deeper conversations and not missing out on growth opportunities.00:36:43 - Business Growth and Financing Ben discusses the dynamics between business owners and potential buyers when it comes to taking on debt for growth. He highlights the role of trusted relationships and the importance of considering alternative financing options.00:40:54 - Vendor Finance and Business Sales Ben and Michael explore the concept of vendor finance and its potential in facilitating business sales. They emphasize the need for effective structuring and collaboration between the buyer, seller, and banker.00:43:32 - Loyalty Tax and Customer Relationships Ben delves into the concept of "loyalty tax" and emphasizes the importance of delivering strong relationships and support to existing customers. He also discusses the role of finance brokers as an effective channel for improving banking relationships.00:47:34 - Economic Outlook and SME Support Ben shares his views on the economic outlook for small and medium-sized enterprises (SMEs), highlighting factors such as labor market conditions, property market trends, and sector-specific considerations. He reaffirms Judo's dedication to supporting SMEs.00:53:09 - Building Trust and Long-Term Relationships Ben discusses the importance of building long-term relationships with customers and becoming Australia's most trusted SME bank. The focus is on delivering quick and confident solutions to customers for their business needs.00:53:46 - The Value of Banking Relationships Ben emphasizes the importance of evaluating the effectiveness of banking relationships and suggests reaching out to judo or a finance broker for a better understanding. The conversation highlights the mission of fintechs like judo in providing special opportunities to clients.00:54:19 - Experienced Business Bankers at Judo Ben reinforces the fact that judo, as a new bank, is staffed with experienced business bankers. He encourages businesses to start chipping away at any loyalty tax they may be paying and acknowledges the efforts of other fintechs in the industry.00:55:11 - Access to Opportunities and Different Ways of Financing The conversation touches on how judo and other fintechs have enabled clients to tap into opportunities that may not have been accessible before. The focus is on freeing up capital and exploring different ways of financing for businesses.00:55:33 - Ways to Reach Out to Judo Ben shares the various ways to reach out to judo, either through their website, phone, or LinkedIn. He emphasizes their willingness to help and collaborate with businesses, concluding the conversation with a message of appreciation for the opportunity to share insights about judo.  Thanks for listening. For any questions contact Michael Kerrmichael.kerr@kerrcapital.com.auwww.smallbusinessbnater.com.au

@Stu GregorStu and his @fourpillarsgin co-founders recently sold the last 50% of their business to Vanguard Luxury Brands, the Lion-owned distribution business. Four Pillars is an Australian success story. Stu's has a lengthy background in food, wine, hospitality and travel. His other business and personal experiences include;Founding  @LiquidIdeas in 2013 - Australia's leading communications agency for food, drink, travel and lifestyle brandsCo-owning of luxury travel business Gregor & Lewis Bespoke TravelPresident of the Australian Distillers Association (2014-current)Director RUOK Day and OzHarvest for nine yearsFormer panellist on ABC's Gruen and regular media commentatorMasters in Marketing from the Melbourne Business SchoolDiploma in Wine Marketing from Adelaide UniversityGraduate of the AICD.Has a daughter, a son, a wife and a passion for every sport imaginable.We discuss;starting a business,going through an exitcontemplating life after that businessthe power and importance of marketingthe value of external counsel in important business decisionshow to prepare for a business exit and ensure a smooth transition when the time comes to move onthe importance of passion in small business - learn how to harness your enthusiasm and drive to create a thriving and fulfilling venture.Stu opens up about the emotional aspect of selling a business, the need for a strong plan for what comes next and debunks a some myths. Myth #1: Exiting a business means you've made it and can retire happily. Myth #2: Life after a business exit is all relaxation and no challenges. Myth #3: The traditional concept of work-life balance  Timestamped summary of this episode:00:00:01 - Introduction Stu Gregor is the guest on the Small Business Banter Podcast. He discusses his recent sale of Four Pillars gin and his role as co-founder of Liquid Ideas.00:02:16 - Background and Experience Stu shares his journey from journalism to the wine industry and eventually founding Liquid Ideas, a communications agency. He highlights the value of being both an advisor and a doer in business.00:07:08 - Lessons Learned from Four Pillars Stu reflects on his experience with Four Pillars gin and the lessons he learned as he built the brand. He acknowledges the value of lived experience and how it enhances his advisory role.00:09:09 - Transition and Future Plans Stu discusses the challenges of transitioning out of Four Pillars and the conflicting advice he receives about what to do next. He expresses his energy and excitement for new ventures and ideas.00:10:45 - Uncertainty and Possibilities Stu shares his current state of uncertainty and the various ideas he has for his future endeavors. He highlights his desire for change and the constant generation of new possibilities.00:15:13 - The Role of the Ex Co-founder Stu Gregor discusses his role as the ex co-founder of Four Pillars and compares it to being a loose player in the back line in the AFL. He highlights the freedom he had to roam and go where he pleased, without an official role.00:18:29 - The Genesis of Four Pillars Stu shares the story of how Four Pillars started in the back of a friend's shed in the Yarra Valley. He explains how they raised money from 20 investors and focused on building the best gin distillery business, without initially considering an exit plan.00:21:18 - Building Something Worthy of Attention Stu emphasizes the importance of building something successful before considering an exit plan. He cautions against starting a business with the sole intention of getting out, and highlights the need to be all in and passionate about what you're building.00:23:35 - Timing and Luck Stu acknowledges the role of timing and luck in the success of Four Pillars. He mentions that they entered the gin industry at a time when there were fewer competitors, giving them an early mover advantage. He also highlights the need for a world-class product to stand out in a crowded market.00:26:04 - Expertise and Industry Knowledge Stu emphasizes the importance of expertise and industry knowledge, citing their combined 50 years of experience in the drinks industry as a major advantage. He advises aspiring entrepreneurs to assess00:31:37 - The Beginning of Four Pillars Gin The guest talks about how Four Pillars Gin started gaining recognition, winning awards, and expanding its distribution. They emphasize the importance of not just having a great product, but also marketing and selling it effectively.00:32:57 - Building a Business The guest explains that their goal was to create a viable business that would employ many people and contribute to the development of the gin category. They reflect on their success in creating unique gin flavors and establishing themselves as a leading brand in Australia.00:34:21 - Attracting Attention The guest shares that larger spirits companies, like Diageo, started taking notice of Four Pillars Gin's success. They had meetings with representatives of these companies, who expressed interest and admiration for their brand. This sparked the guest's curiosity about potential opportunities for the business.00:37:02 - Seeking Advice The guest realizes the need for external advice and engages the services of Canterbury Partners, an advisory firm specializing in mergers and acquisitions. They stress the importance of getting expert guidance in navigating the complex process of potential acquisition or investment.00:40:58 - Getting Expert Counsel The guest emphasizes the value of having external counsel during negotiations with potential buyers. They believe that having a third party advocate for your interests can help maintain a positive relationship with the buyer and prevent conflicts that may arise during the negotiation process.00:46:55 - Building a Strong Relationship with the Buyer The guest discusses the ups and downs of the deal but emphasizes the importance of having a strong relationship with the buyer, which provides comfort and allows for continued investment in the business processes.00:47:30 - Challenges and Distractions in 2019 The guest shares that finalizing the deal in 2019 was a stressful process as it required a lot of time and expertise. They also mention their decision to sell only 50% of the business and work on unfinished projects.00:49:13 - Navigating the Challenges of 2020 The guest discusses the impact of the pandemic on their business, with international markets and on-premise markets closing down. They had to adapt by selling gin online, delivering cocktails, and even making hand sanitizer.00:51:23 - Negotiating the Second Tranche of the Sale The guest talks about how the pandemic affected the mechanics of the second tranche of the sale and the need to renegotiate the terms. It took several months to reach an agreed price that would benefit both parties.00:54:57 - The Importance of Building a Brand The guest emphasizes that a brand is the most valuable asset in the industry. Buyers are not just interested in physical assets but also in the brand's customer loyalty, awareness, and love. Building a brand can differentiate a business and make it more attractive for sale.01:04:02 - The Challenges of Small Business Stu emphasizes that starting and running a small business is challenging but incredibly satisfying. He encourages people to pursue their passions and find work that stimulates and fulfills them.01:05:21 - Work-Life Balance and Personal Growth Stu discusses the concept of work-life balance and suggests that if work is enjoyable and fulfilling, the need for balance diminishes. He shares how his experiences in small business have helped him grow as a person and become a better human.01:06:30 - The Relentless Slog of Small Business Stu acknowledges that running a small business is a relentless and challenging journey. However, he highlights that the hard work can be highly gratifying and invigorating, especially if you are passionate about what you do.01:07:17 - Leaving with Grace and Planning for the Future Stu advises that when the time comes to exit a small business, it's important to do so gracefully and not criticize or undermine those who take over. He also emphasizes the need to have a plan for what comes next to maintain a sense of purpose and fulfillment.01:08:21 - Reaching Out to Stu Stu shares that anyone interested in connecting with him can reach out to him on LinkedIn. He thanks Michael for the conversation and expresses his enjoyment. 

@Garik Tate   has more than a decade of experience as a successful entrepreneur. He grew up in small business family and founded companies spanning Software Development, Outsourcing, and Publishing with up to 75 employees.Garik is a sought-after speaker on AI's future, and its practical application in business. His expertise and passion for the subject have earned him a reputation as a respected voice in the AI community, and he is often sought out by companies looking for advice on how to leverage the power of AI to drive growth and success.Our discussion focuses on how to incorporate #AI into #exitplanning for small business owners. You'll understand how to;Maximize the value of your small business with AI-driven planning strategiesBoost your small business operations with the power of AIDiscover the benefits and strategies of outsourcing to elevate your small businessSolve small business problems faster and more efficiently with no-code AI toolswww.valhalla.team - Product Developmentwww.2xyou.com - Virtual Assistantwww.blvnp.com - Publishing @michael kerrTimestamped summary of this episode:00:00:03 - Introduction to Garrick Tate Garrick Tate is an AI futurist, investor, and AI strategy consultant with a decade of entrepreneurial experience. He has founded and led successful companies in software development, outsourcing, and publishing, specializing in AI, IQ, and EQ.00:01:14 - The Role of Outsourcing in Exit Planning Garrick discusses how outsourcing can be used in exit planning to increase profits and ultimately raise the value of a business. He emphasizes the importance of utilizing AI and automation to free up human resources for more complex tasks.00:07:07 - The Value of Human Intelligence Despite the rise of AI, Garrick highlights the unique complexities and capabilities of human intelligence. He believes that humans are still the best assets in business and that their potential should be fully utilized alongside AI technologies.00:09:55 - The Last Mile Upgrade in Exit Planning Garrick introduces the concept of the "last mile upgrade" in exit planning, which involves integrating the latest technologies, such as AI and automation, to remove constraints and significantly increase a business's potential value before a potential acquisition.00:11:16 - Considering the Decision to Sell or Keep a Business Garrick discusses the factors to consider when deciding whether to sell or keep a business. He emphasizes the importance of reducing owner dependency, increasing EBITDA, and factoring in opportunity costs before making a decision.00:17:19 - Introduction, Garik Tate explains the various components of the business, including the VA company and software company. He focuses on the new offering related to exit planning and how they help businesses remove constraints and reduce risk to increase acquisition potential.00:19:19 - Detailed Process Analysis, Garik discusses their process of creating a whiteboard diagram of every process in a company, from prospecting to sales to fulfillment. They then create a metrics dashboard to track key performance indicators and identify constraints. With this information, they provide a prescription list of areas to address within 90 days.00:20:08 - Theory of Constraints, Garik explains the theory of constraints, emphasizing the importance of identifying and removing the biggest constraints in a business. He mentions the 90-day window as a timeframe to focus on the lowest hanging fruit that contribute to constraint removal and capacity adjustment.00:23:29 - Opportunities in Remote and Local Businesses, Garik notes that the theory of constraints applies to any industry, but their specialization in remote and internet-based businesses allows them to control inputs and outputs through software and remote teams. He also highlights the potential for digitizing customer interactions in local businesses.00:27:40 - Implementing AI and Automation, Garik shares an example of improving their VA company's recruitment process through systematization and tripling the number of people processed. He emphasizes the importance of clear inputs and the possibility of adding AI and automation to processes once they are systematized.00:36:13 - The Value of No Code Tools, No code tools are accessible to anyone and can be used to solve problems without having to learn how to code. They provide an easy way to add functionality to websites or create interactions with viewers.00:37:19 - The Importance of Having a Goal, To effectively learn and use development skills, it's important to have a specific goal in mind. Setting clear objectives and learning the necessary skills to achieve them is more effective than aimlessly learning without a purpose.00:38:08 - Empowering Your Team, Business owners can use no code tools as an opportunity to empower their team and delegate tasks. This allows for leadership training and the addition of AI or automation to the company. It's a way to prepare the business for future growth and success.00:39:26 - Quicker and Cheaper Solutions with AI, AI enables quicker and cheaper solutions to business problems that may have seemed impossible in the past. Business owners should embrace the capabilities of AI and use it to improve their businesses.00:42:35 - Solving Business Problems with AI, No code tools, such as Zapier, Google Sheets, and Chatgbt Playground, can be used to solve various business problems. From automating follow-up sequences to integrating tools, these tools provide a stack that can significantly enhance business operations.00:53:05 - The Evolution of Entrepreneurship, In medieval times, entrepreneurs engaged in arbitrage by buying high in one place and selling low in another. Today, modern entrepreneurs play arbitrage with the future, disrupting industries and capitalizing on emerging trends. As a result, prices will decrease, but businesses will provide more value in the long run.00:54:26 - Seizing the Moment of Disruption, The next five to ten years present a unique opportunity for businesses to position themselves ahead of their competition. By embracing new technologies like AI, businesses can stay in parity and avoid falling behind. It's a crucial time to invest in the future and take advantage of the creative potential it offers.00:57:35 - Being a Great Business, Being a great business requires effort, regardless of the level of success. Embracing new technologies and adapting to change is crucial. The current wave of technological advancements presents a challenge and an opportunity for businesses to excel and provide value in different areas.01:02:06 - Looking Forward and Backward, Small businesses are essential in keeping powerful entities in check. Looking to the future while reflecting on the past can help businesses thrive. It's important for small businesses to have a voice and contribute to the development and improvement of our society.01:03:06 - Connecting with Garik Tate, If you're seeking to increase your business valuation or need virtual assistant services or product development, reach out to Garik Tate on LinkedIn. 

The hum of a steam train, the rhythm of blues and roots music and the energy of a live audience. These are the ingredients @Hugo T Armstrong mixed over 30 years to create and grow the legendary @The Blues Train in Queenscliff, Victoria.Now it's time for Hugo to move it on and he's currently in the market to find a new owner for this iconic business . We cover a lot of ground in this episode and Hugo talks about;growing up in the music-soaked town of Queenscliffemaking mixtapes and DJing school socialsdreaming of a life centered around the magic of music#communityradiothe revitalization of the @QueenscliffMusicFestival#bellarinetourismhow he honed his skills in marketing and promotionsyearning for more and how that led to him kicking off  The Blues Train transforming an ad-hoc event a thriving businessthe bumps (technical mishaps and operational challenges)perseverance preparing a business for sale and the importance of having;an exit strategy (at least 5 years in advance) an operations manuals and compliance to make a business more attractive to potential buyersa team of professionals to assist in the selling processa focus on maintaining the business's performance and value during the saleTimestamped summary of this episode:0:00:00 - Introduction, Michael introduces the podcast and welcomes Hugo T Armstrong, the owner of the legendary Blues Train in Queenscliffe, for a discussion on business sales and exit planning.00:01:13 - Hugo's Background in the Music Industry, Hugo shares his extensive background in the music industry, including his early days at PBS FM and his passion for broadcasting and DJing. He also talks about his involvement in the St Kilda music scene and his role in saving the Queenscliffe Music Festival.00:05:29 - Saving the Queenscliffe Music Festival, Hugo explains how he took on the challenge of saving the bankrupt Queenscliffe Music Festival in 1996. With the support of the local community, he successfully transformed the festival by adopting the PBS FM model and showcasing a diverse range of Australian music.00:10:15 - Growth and Success of the Queenscliffe Music Festival, Hugo discusses the exponential growth of the Queenscliffe Music Festival under his leadership. He mentions his proudest moments, including the launch of the first digital radio platform in Australia and the festival's partnership with the ABC.00:12:47 - The Blues Train and Other Ventures, Hugo briefly mentions the Blues Train, his other successful business venture that started in 1994. He also mentions his involvement in curating other festivals and his past roles in Ballerine Tourism and Queenscliff Council's financial advisory.00:15:09 - The Beginnings of the Blues Train, The Blues Train started as a small winter concert series with a variety of musical performances. It was an organic and unplanned venture that gained popularity through word of mouth. The immersive nature of the show and its ability to provide a unique experience to repeat customers contributed to its success.00:17:14 - The Evolution of the Blues Train, The Blues Train initially had no intention of becoming a business. It was a DIY project with limited resources and technical difficulties. However, over time, it grew into a successful venture, attracting investment and government support. The internet played a crucial role in expanding its reach.00:18:52 - Ownership and Infrastructure, The Blues Train operates on railway tracks owned and managed by Victrac, a division of the Victorian government. The rolling stock is maintained by the Geelong Steam Preservation Society. The vintage trains, some of which are over 100 years old, add to the unique appeal of the experience.00:22:56 - Saving the Blues Train, When COVID-19 hit, the Blues Train was the only business worth saving for Hugo Armstrong. Its positive impact on the local community, including economic benefits and music tourism, made it a priority. The investment in the railway infrastructure and government support helped ensure its survival.00:27:45 - Music Tourism in Australia, Hugo highlights the lack of focus on music tourism in Australia's tourism industry. He believes that showcasing Australian music and leveraging its global success could00:30:41 - The Local Economic Benefits of the Blues Train, The Blues Train has brought in $3.1 million of local economic benefits and has the potential to attract more tourism with its new track. The Byra Bay blues and roots festival is a prime example of the economic impact of the music scene, generating millions of dollars. The festival could be complemented by an annual music festival featuring larger bands of various genres.00:31:37 - Framing the Business as a Saleable Asset, The Blues Train is positioning itself as a business that appeals to a range of potential buyers. While there is a limit to the number of people the train can accommodate, there is significant opportunity for growth. One suggestion is to introduce an annual music festival on the train, featuring different genres to attract a diverse audience.00:32:31 - Planning Exit Strategies and Removing the Figurehead, To plan for the future sale of the business, it was necessary to address the perception that The Blues Train was dependent on one person, in this case, Hugo T. Armstrong. Steps were taken to remove Hugo T. Armstrong from marketing and on-site activities. However, during COVID, he had to be brought back to maintain government support. The business underwent a rebranding process to establish itself as a separate entity from the figurehead.00:36:12 - Importance of Having an Exit Strategy, Many business owners do not have an exit plan in place, which can lead to difficulties when unexpected circumstances arise. It is essential to think about a future exit strategy when00:45:24 - Importance of Operations Manuals, Hugo emphasizes the importance of having operations manuals to ensure that a business can run smoothly even if the owner is absent. He believes that a business should not rely solely on the owner's knowledge and that having documented procedures is crucial for compliance and risk management.00:46:01 - Planning for Business Sale, Hugo advises small business owners to start planning for a potential sale at least five years in advance. He warns against relying on a miracle buyer and suggests removing the temptation of cash from the business, as cash is not a reliable indicator of the business's value.00:47:45 - Tax Implications and Preparation, Hugo shares his experience of working with his accounting firm to understand the tax implications of selling his business. He highlights the importance of staying up to date with tax laws, capital gains exemptions, divisional loans, and other financial factors that can significantly impact the selling process.00:51:50 - Compliance and Business Value, Hugo emphasizes the importance of compliance in making a business sellable. He compares a non-compliant business to an unroadworthy car, stating that compliance should be the core of every business. He also warns against letting the quality of the business decline once it's on the market, as it can negatively impact its value.00:56:48 - Reconnaissance and Richard Branson's Advice, Hugo encourages business owners to do their homework and reconnaissance when planning for an exit strategy. He also shares Richard Branson's advice to always00:58:57 - Working on Multiple Platforms, Hugo discusses their current focus on multiple platforms and digital marketing, highlighting the success of their content strategy.00:59:09 - You Can't Sell a Secret, Hugo emphasizes the importance of having a visible online presence and mentions that if the Blues Train is not easily found on Google, it would be a significant setback for their business.00:59:37 - Casting a Wide Net, Hugo advises that when looking for buyers or clients, it is necessary to reach out widely and not limit oneself to a small pool of potential opportunities.01:00:02 - Learning from Resources, Michael expresses gratitude towards Hugo for sharing his insights, acknowledging that resources like this podcast can provide valuable knowledge that helps small business owners avoid learning things the hard way.01:00:10 - Time in Reconnaissance, The conversation ends with a quote about the importance of research and preparation, highlighting that time spent gathering information is never wasted.@michaelkerr@kerrcapital www.linkedin.com/linkedin.com/smallbusinessbanter

In this episode of the Small Business Banter podcast I'm joined by Louise Broekman, CEO and founder of Advisory Board Center. We cover the importance of strategic decision-making in business, but specifically the role of advisory boards in exit planning.  Key messages for #businessowners #founders #familybusinesses from Louise include the importance for shifting from on-the-run decision-making to a more thoughtful and how Advisory Boards;provide a space for businesses to think and problem-solve over a 90-day periodhelp business owners  make confident decisions that focus on long-term investment and growthprovide benefits including external perspectivesupport strategic decision-makinghelp  navigate the complexities of exit planning"To grow means that the business needs to be different, which means that the way that we make decisions on day-to-day things needs to be different" - Louise BroekmanLouise has a compelling  20+  year journey as a business owner, entrepreneur and advisor. Timestamped summary of this episode:00:01:18 - Background of the Advisory Board Center, Louise explains that the Advisory Board Center is a professional body for the advisory board sector, focused on best practices and ethics. They offer membership and certification for advisory board professionals, and operate in over 25 countries.00:03:35 - What is an advisory board, Louise distinguishes advisory boards from governance boards, explaining that advisory boards are focused on problem solving and thinking, rather than decision making. They provide business owners with a second set of ears and different perspectives to help them make confident decisions.00:08:41 - Types of businesses using advisory boards, Louise discusses the wide range of businesses that use advisory boards, including startups, mid-sized businesses, family businesses, partnerships, and those looking to exit or scale. She emphasizes that the market is growing and that businesses are starting to adopt advisory boards at an earlier stage.00:15:07 - The Importance of Making Decisions, Making decisions on the run can be addictive and fulfilling, but to grow a business, different decisions need to be made. An advisory board can provide the space and time to think through decisions and explore different options, transforming it from a working capital discussion to an investment conversation.00:16:45 - The Addictive Nature of Busyness, The busyness of running a business can feel satisfying, but it's important to focus on the top strategic issues that will truly change the way the business operates and performs. The key is to concentrate on the decisions that will have a significant impact and prioritize them over other tasks.00:18:14 - The Need for Guidance and Confidence, After experiencing a challenging business situation, the guest realized the importance of having good people around her and gaining confidence in her decision-making process. By creating an advisory board, she sought outside perspective and support to make more informed and strategic decisions.00:23:17 - Using Advisory Boards for Exit Planning, Advisory boards can play a crucial role in exit planning, whether it's evaluating the decision to sell, preparing the business for sale, or maximizing the asset value of the business. They can provide external perspective and guidance to help owners make the right choices and achieve successful outcomes.00:26:57 - Exploring Alternative Exit Strategies, Exit planning shouldn't be limited to a binary decision of selling the business. There are various options to consider, such as staged exits.00:30:42 - The Importance of Having a Clear Plan, It is crucial for business owners to have a clear plan and some ideas about what they would do after selling their business. Without a plan, an identity crisis can occur after leaving the business.00:31:24 - Shortcomings of Exit Planning, Exit planning often focuses on financial aspects, but fails to address the question of what the owner wants to do afterwards. It is important for owners to seek advice from others who have been through the experience and explore different options.00:32:10 - Alternatives to Selling, Some business owners may fall back in love with their business after preparing it for sale, leading them to reconsider selling. Other owners may choose to maintain a smaller business or scale back to focus on income rather than revenue.00:33:46 - The Value of Advisory Boards, Advisory boards can bring many advantages, such as a network of contacts, industry experience, and unemotional detachment. They can provide objective frameworks, accountability, and help owners see their business from a buyer's perspective.00:37:21 - The Importance of Outside Counsel, Owners should consider seeking outside counsel to help them navigate the challenges of running a business. It is important to have someone who can hold them accountable, provide objective advice, and help them focus on what really matters. The resources mentioned in this episode are: @Advisory Board Centre  - there you can learn more about their services, how they can help your business and explore the membership model offered by the Advisory Board Centre to become a credentialed advisory board professional and join a global community of like-minded individualsConnect with me here:@michaelkerr @smallbusinessbanter 

@Ed Scott is the founder of @Resolve which is a small medium enterprise marketplace. In other words it's a website where people can search for and browse businesses to buy. The goal of Resolve is to create a single place for supply and demand, and democratizing access to hidden gems that are often overlooked due to lack of available knowledge or resources.Resolve caters for;Businesses with an Enterprise Value of between $1M AUD to $40M AUD, and Urgent business sale campaigns such as recapitalizations and external administrations. Some key takeaways from our discussion;According to MGI Institute, 60-70% of business owners are open to selling if approached properlyWhy business owners should research the selling process by speaking with their accountant,  lawyer or friends & colleagues who have also owned businesses.Ideal timeframes for planning an exit The key steps to prepare a businessThe availability of various financing options to enable small businesses to purchase a businessEd also shares how he manages to personally 'maintain the rage' as the founder of fast growing startup by;drawing inspiration from his business partner, and focussing hard everyday on doing what he knows he'll regret not doing@Michael Kerr @smallbusinessbanter

@bronwynreid  is a Business Owner, Author and Mentor who specialises in helping small businesses connect with bigger players. The benefits for owners are enormous and opportunities plentiful in the current post-covid environment.Her book is titled @SmallCompanyBigBusiness and it focuses on how small businesses can find, win, and retain big customers.In our discussion we talk about the why and how small businesses should engage with larger businesses and government entities.  Bronwyn  covers;why big businesses are increasingly interested in engaging with smaller businesseshow the COVID-19 pandemic brought about changes in the business landscape, including;disruptions in supply chains, and a reevaluation of business practiceshow this has created new opportunities for small businesses to engage with larger entitiestapping into government procurement opportunities and why Governments are showing more interest in working with local and small businessescollaborations and joint ventures , and partnering with complementary businesses or experts in specific areas to access better opportunities and to increase success rates in winning contractsexploring opportunities within their local council as many local governments have websites where they list tender opportunitiesthe databases and resources available for finding government procurement opportunities (refer to @bronwynreid, her website)looking to cooperative and mutual ownership models as a way to support local communities and ensure businesses remain locally operated and ownedthe value of continuous learning, networking, and seeking guidance from mentors and experts to navigate the ever-evolving business landscape@kerrcapital @michaelkerr 

@amybett is a businessowner and entrepreneur. In this episode we discuss the importance of understanding financial health in business and managing cash flow effectively.Amy shares her personal journey as a founder and owner;how  (and the very personal why) she transitioned from working for a corporate events business to starting her own venturethe up's and down's that led to a focus on cashflow Amy introduces the concept of @ProfitFirst - a cash flow method that involves breaking down finances into different categories to gain clarity on expenses, profits, taxes, and more. We cover;how business owners can make informed decisions about their finances and allocate funds more strategicallywhy understanding financial reports is crucial to gain insights into the health of a businesssome of the 'mechanics' of the Profit First approachthe importance of seeking advice and guidance from advisors, coaches, and mentorsher new #startup @melo a non-alcoholic drink made from kava extract@kerrcapital @michaelkerr 

In this episode @SimoneDouglas, multi-business owner based in Adelaide, shares her experience, motivations and 'secret-sauce' for starting and successfully running 5 diverse businesses. Being #seriouslysocial is the connector, as she explains in our discussion.  Simone owns;@digitalmarketingaok@bninorthadelaide@dukeofbrunswick hotel #adelaide @portadmiral hotel #portadelaideOur discussion covers;why #goodteams are really 'the secret'being all in on your #firstbusiness replacing yourself as a business ownerbringing your #onepercent of genius the importance of being human in a digital landscapebuilding human connections and relationships while AI and automation can enhance efficiency, the power of building emotional connections with customers remains essentialthe benefits of #networking with other business owners as a support system and as a way to exchange experiences, challenges, and ideasher sources of inspiration;@patricklencioni     (The Five Dysfunctions of a Team)@chrishelder embracing #seriouslysocial leveraging both digital tools and personal connections for success@kerrcapital

@LachieMcColl  is a #smallbusiness #valuation expert. He fell into the world of business valuations 18 years ago after working but not enjoying time as a qualified accountant.He now works from his hometown of #geelong.A core part of his business  is market research to find relevant data and help better understand what drives business values. Some of the interesting data includes;currently there is around $1.2B (billion) worth of small businesses for sale about half of those had an asking price of less than $200Kof 1.3M (million) businesses in Australia, about 60% have revenue or sales less than $200K paWe also covered;#microbusinesses are going to be valued at some multiple of the earnings or the wage the owner pulls out of ithow small businesses (worth from a few hundred thousand to maybe $5M (million) are val;uedhow to deal with the disconnect between what the #taxreturn shows the business is making vs what the 'real' return by cleansing your numbers seeing what your numbers might look like through the eyes of a potential buyer#multiples - pre-tax and pre-interest multiples normally we find around the one times to five timesWhy it's important to understand value of your business today so because then you've got the opportunity to shape the valuation in that range from one times to five times.The two main drivers for needing a valuation;Reactive - something has happened in your business or your life that's causing you to be either forced to get a valuation or told to get a valuation. And that'll be things like;you're going through a dispute with a business partneryou're getting divorcedyou're losing interest in your business, so disinterest If you like, the three Ds Proactive - thinking about your future. I'm thinking about;maybe exitingmaybe handing my business over to my childrenwanting to offer some equity to staffwhat  my business is worth now? how do I maximize it in two or three or four years time?The rationale for an annual valuation, in the same way as you pay for #financialplanning (at say 1% of the value of your portfolio). www.smevaluations.com.au 

@ZhannaGee is a multi-award winning entrepreneur, business advisor and #founder of one of Australia's leading health and well-being companies @slimbynature. Zhanna was born in Latvia and pretty much had her future mapped out by the family. Things changed and she and family came to Australia back in 1996. At that time she didn't speak a word of English. In this episode we dig deep into her pathway to successful business owner, calling Australia home and starting a family. We talk about;her deeply personal reason for starting @slimbynaturethe rocky road from #startup to todaypersonal researchdragging suitcases to endless #roadshows in a pre Facebook or Instagram erarealising you can't know everythingtapping into mentors and trusted advisersthe ongoing desire to improve women's lives as  her motivationthe health and wellness industryworking in a heavily regulated industryreflections on how she could have done a million different things that would have been easierher passion to help any woman who needs to have that help with weightwhat she's learned about women along the wayshipping product across the world to a very strong community of women of nearly 8,000 women in a private Facebook communityoutsourcing and building a teamstarting a second business using what you have learnt with the first one - @deliciousdreams #visionboards.@kerrcapital

@Michael Kerr  from @kerrcapital is an experienced adviser to founders and owners of for-profit businesses and Social Enterprises. Continued growth in the burgeoning #socialenterprise sector has and will continue to forge successful new businesses that will be attractive to business buyers. For the #founders  there will be many questions;Can I 'cash in' and sell?Can I sell and pass the business on so that it reaches its full potential?Should I sell?Because I'm a #socialenterprise or #forpurpose business is an exit and #exitplanning any different?In this episode Michael covers; the basics of #exitplanningwhy it's a positive for both #founders and the #nfsector more broadlythe 10 questions founders need to ask themselves for a better outcome 

@DarrenBourke is a #businesscoach and #mentor to #smebusiness #owners.He's worked as a chartered accountant with @Deloitte and @pitcherpartners, had a #HR startup and authored @thefourthmoon.  In this episode we talk about #employeeincentiveschemes, we cover;different kinds of incentive schemes the quantitative and the qualitative aspects of looking to engage, empower, motivate, and most importantly, retain our existing labor, but also to attract new talentsome of the common forms of  pushback and objections, both from employers and employeeswhy your focus needs to be on your brightest, your best and most loyal ongoing team members. the 3 tier hierarchy;#bonuses ( then target bonuses, then kicker bonuses)#profitshareequity or share of the business when and how to introduce them how a bonus scheme is an entree to moving forward with these incentive schemes. employee incentives leading into a #businesssalethe role and importance of non-financial benefits www.darrenkbourke.com/

@Sri Govindaraju and her husband are co-owners of @Zealandia Honey in New Zealand. Sri recently published an update on #linkedin, a very honest, open and honest and personal post,  about being in #smallbusiness with her husband.It's a ripping and wide ranging conversation about; #familybusinessleaving the security of a #paypacket to into businessmoving to New Zealand from India in 2007 her educational background in #foodscience and #technology upskilling in business communicationher first business (Flavours Authentic Indian Food) - started while she still had her job and her children were still youngfinding strengths she didn't know she had the start of Zealandia Honeythe why for starting - to export #manukahoney to India because India was at that time (and she still thinks) is the diabetic capital of the worldwanting to make difference to people's lives by introducing honey  the #pressurecooker of starting a business entertaining the idea of going back to work last year, because last year (Covid19) was a pretty low pointlistening to the universe's way of saying stick it out #teamwork - understanding that not everyone who's a visionary can do the operation side, and not everyone who's in the operations can be a visionaryhow the ebbs and flow of business impact my children deciding why it's best to never getting into another business with my husband (REMAINING A FAMILY)her lifetime ambition is to be of service to people and create #impact #inspiration from her #dad a warehouse manager at Indian Railways who saw a lot of both misery and happiness coming through that warehouse (caused by financial pressure) that he overcame by creating an innovative financial system  - he touched so many hundreds of people's lives through thatempowerment of women in my community#businessmentorsher lessons for other business founders 

@DarrenBourke is a #businesscoach and #mentor to #smebusiness #owners.He's worked as a chartered accountant with @Deloitte and @pitcherpartners, had a #HR startup and authored @thefourthmoon.  In this episode we talk about the post pandemic shift in power from employers to employees. In past more than 50% of his  conversations were about people - internal, sometimes external, sometimes partnership or family business issues. But what's happened is that people issues have probably 10X'd through the pandemic. His work went from consulting, coaching and mentoring through the pandemic to basically welfare and checking in on my owners and helping them hold the fort together. Since coming out of the pandemic Darren (and his clients) have been struck by this incredibly new emerging workplace, the virtual or #hybridworkplace, and the issues that came out of that.And of course, there was no roadmap for that. In our discussion we talk about;the shift in power the 8 to 10 years leading up where we didn't have a lot of real wages growthhow we have fast forwarded 10 years plus of workplace evolution in 1 to 2 yearsworking remotelytree change, sea changechanging the way our family or household dynamic interacts with workthe many challenges for the employer to catch up, how they marry up their offering to their employee cohort based on these new expectations, wants and demands of the employee cohort.the splintering of the connectivity between owners and management, and their operational frontline workers#productivity #virtualworkplacerthe value of having that human, in-person contactthe reset of the traditional #orgchart the end of the master servant relationship, and move to a more collaborative, consultative, fluid working model#marketsalaries as a north star, and paying at or above market salariesmerit-based increases non-financial benefits - travel exposure to industry events, professional development, flexible work, a more specific 3-to-5-year career pathcreating a sustainable path to successwww.darrenkbourke.com/  

@RenéeHasseldine is the #ceo and #founder of @ThinkRAPT Systems, an award winning #pitching and proposal system using #VisualModels. The system organizes the #intellectualproperty in service-based business.  Like many businesses the business was born out of experiences as a service-based business owner.Prior to that she had a diverse career with experience as an author, writer, career-coach@IBM executive, auditor @PWC and skiguide @mtbuller.After a lot of learning and constant recalibration she has what many aspire to have - a business that works for her (and not the other way around).  She's in a good place and in this episode freely shares her;Experience from starting the business to getting it to where it is now, andThree biggest lessons for to help other business owners get to where they want to get faster and with less stress;Being brave by choosing that #idealclientavatar and then having a tight #niche,"0vercoming the fear that I had, and I know that many people have is that, Well, if I cut down to this niche, I'm going to cut everybody else off. But actually, you're much better off owning that space where you decide to niche, or where your specialty is than trying to appeal to everybody in a much broader audience especially in a service-based business"Market research. "I think it's very important to do the market research and to understand the #painpoints that the clients, the audience has, and you've got to start there and find out. Is the audience actually also willing to spend money on the problem that they've got?" There's no point in deciding, Oh, well, my target audience, my solution is, single mums who are struggling. If they have no money to pay for your $20K product.""Do the #marketresearch and understand the problems and the wants of the target audience, and also, if they're willing to spend money on this problem. Even if it is painful because some people won't""Take it from me, one of my crazy ventures was, I opened a vegan cafe in 2002 in West Footscray. I didn't do the market research and let me tell you, I was 20 years ahead of my time"The value of #Mentors. "I resisted having a mentor or mentors or surrounding myself with other people for a very long time. I very much believed that I could do it and I could do it on my own because I'm smart enough, I'm serving enough, I can work it out and I will work it out and I'm determined, and I will get there because I will just keep going and I'm ambitious" The value of #businessowner #networksThe Institute for Learning Professionals, The Xfactor Collective"Getting emotional support because the people in your family don't understand the challenges that you face as a founder. Only other founders get it. And you can speak to them in a way that you can't speak to your brother or your mom or your sister or whoever. They're not the same to talk to you about the challenges you face on a daily basis unless they're also business owners"#soundingboards - the power of someone that you can talk to about the challenges that you're facing, whether that's paying payroll this month or even a trouble that you're having with a particular staff member or "Oh, we had our best month ever, but I don't want to brag to my non-business owner friends" 

@FrancisLoughran generously shares his personal journey founding @FutureFood and then making the decision to move on from the business after more than 30 years. He started by spotting a market gap and then combined a passion for his work and industry with a lot of hard work to start FutureFood,  a pioneering #foodandbeverage #consultancy. In our discussion we cover;The process of #businessbuilding and #exitplanning in preparation for leavingTurning your passion into your own businessThe #businessoffood and the development of Future FoodHow Future Food was developed to meet the demands of Australia's rapidly growing #tourismindustryHow important food and beverage has become as a key revenue stream in diverse industries including #aviation #education #sportsWhat is involved in taking a business from #australia to the #internationalstageMaking the decision to leave the business you foundedStarting to think about about next stepsThe importance of having open discussion during the process of leaving your businessWhat advisors and other business professionals were involved in moving on from his business

@FrancisLoughran generously shares his personal journey founding @FutureFood and then making the decision to move on from the business after more than 30 years. He started by spotting a market gap and then combined a passion for his work and industry with a lot of hard work to start FutureFood,  a pioneering #foodandbeverage #consultancy. In our discussion we cover;The process of #businessbuilding and #exitplanning in preparation for leavingTurning your passion into your own businessThe #businessoffood and the development of Future FoodHow Future Food was developed to meet the demands of Australia's rapidly growing #tourismindustry How important food and beverage has become as a key revenue stream in diverse industries including #aviation #education #sportsWhat is involved in taking a business from #australia to the #internationalstageMaking the decision to leave the business you foundedStarting to think about about next stepsThe importance of having open discussion during the process of leaving your businessWhat advisors and other business professionals were involved in moving on from his business

@GeoffHetherington from @EliteBusinessInstitute teaches #businessowners how to build their business around their life so they stop feeling like an employee and live on their terms, make more money, have more fun & spend more time with those that matter most.Inspired by childhood family friends he outlines in this episode the case for taking your #retirement early and in instalments (i.e. not waiting and assuming you'll get to the end of a linear #careerpath or #businessownership and assuming/hoping you'll still be able to enjoy it!).  The retirement in installments story was based on a family he knew. They would go in and buy a #milkbar, and then work virtually seven days a week for two years, bank as much money as they could, and then sell anywhere from two to three years later before then having an extended overseas adventure and buying the next milk bar. This family didn't follow the well travelled linear pathway (taught all the way from primary school) to "go to high school. If you get lucky, go to Uni, but whatever, get a job, work for 40 years, retire, happy days."More and more people are aware of the fact that waking up tomorrow is really not a given. We don't know what's going to happen.  We chatted about;getting your business to work for youthe three levels;Detangle - get people very clear on where they come from, where they are, where they want to get to, and what areas of their business need the most urgent work onDesigning - designing their business, so it sits around the outside of their life instead of their life being around their businessDominate - dominate their market place and put together the next strategy.#worklifeseparationwhy #worklifebalance as a concept doesn't workwhy 'pretending' you're going to #sellyourbusiness in 3 months (whether you really intend to or not) can make your business more efficient and effectivewhy it's so important to ask yourself a fundamental question - "How much is enough?misalignment of personal and business goals why you should cascade from your personal and professional goals down to your business goals, down to your #KPIsIt's really about clarity. I mean, the first thing I try to help my clients do is stop defining themselves by the work they do.They define themselves by the work they do. I try to say, "Well, define yourself outside that, if you stop work tomorrow, who would you be?" That's a really challenging thing to do. A lot of people don't do it, but it's still something I asked them to consider@theEMyth

Matt Davis, Jayne (his  wife) and daughter left Paris to buy a book shop in Queenscliff Victoria  @BookshopatQueenscliff  It was a hell of a move! Matt shares the background on why coming back to Australia made sense, seeing a @facebook ad for a #businessforsale and his experience in the process of #buyingabusinessMatt and Jayne had lived in Paris a long time and their daughter. Matt made music, Jayne wrote and both worked in #advertising  &  #copywriting (English for French brands) which enabled them both to do their creative work. But they weren't such lovers of the school system and came to see Paris as a city built for adults. They all decided it was time to move back. They saw the ad of Facebook, bought the business while still in Paris and then made the big move back to a new life and business in late 2019. In our discussion we cover;finding meaning in a businesscrafting a livingthe attractions of a #bookshop #small #humble #oldschoolthe upside of a #treechange or #seachangehow #smallbusinesses are so vital for the vibrancy of #regionalcommunitieshis financial criteria for buying the businessunderstanding your personal financial needs from a businessthe bookshop as an important institution in the townbuying the business 3 months prior to the #globalpandemicthe upside being that it gave them a chance to sort of figure out how to run itthe reality of buying myself a job but with real meaning for me, for our family and for the townthe 3 years sincewhy he truly believes in books and how magic books can change your lifeplacing a really high value on meaningwww.facebook.com/bookshopqueenscliff/www.instagram.com/thebookshopatqueenscliff/www.kerrcapital.com.au

@andygowers  is a #successionplanning and #wealthmanagement  expert. He's got a business marketing degree and financial planning diploma . His professional background includes;playing #AFL with @hawthornfc for 12 years (including a premiership at Hawthorn in 1991)senior #financialplanning roles @anz founding and selling his own wealth management businessHe's launched a new business in Succession Planning (with  David Naphtali) and was recently appointed #president Hawthorn Football Club.This is part 1 of 2 episodes. Over the 2 episodes we talk a lot about succession planning and #exitplanning for private and family businesses, and cover;what he learned growing up in a family #smallbusiness;living in an environment which was on reflection high-stress, where a lot of things that weren't  said caused more problems than the things that were said,and how this led to his fascination in succession planning, and  helping as many families and businesses that he can to address these issueswhat he learned when working in the wealth management area of #ANZbank during the #GFCthe #pyschologyofInvestingthe #startup of his own wealth management business with a partner and selling that after 11 yearswhy  the financial planning discussion was really important to get the the management of people's wealth right but recognising bigger picture to be drawn was #successionhis mission to help #families (and avoid the potential downsides of wealth)#financialgreed why #communication is so vital#entitlement and expanding familiesthe mechanics of succession or exit planningthe critical role of an independent expert to guide discussionsthe #nuclearbutton that can trigger when some sibling or a family member says well bugger you I don't care about the rest of you I'm doing this ......why you need honesty but you need #sensitivehonesty#founder #purposesuccession in the #royalfamily #farmingfamiliesthe importance of ensuring your #shareholdersagreement is up-to-date#businesspartners#insurableexits and #uninsurableexitsthe special role of the #trustedadvisorsetting #rulesofengagementthe reality of true succession planning that not everybody's going to cut it@kerrcapital@Michael Kerr

@andygowers  is a #successionplanning and #wealthmanagement  expert. He's got a business marketing degree and financial planning diploma . His professional background includes;playing #AFL with @hawthornfc for 12 years (including a premiership at Hawthorn in 1991)senior #financialplanning roles @anz founding and selling his own wealth management businessHe's launched a new business in Succession Planning (with  David Naphtali) and was recently appointed #president Hawthorn Football Club.This is part 1 of 2 episodes. Over the 2 episodes we talk a lot about succession planning and #exitplanning for private and family businesses, and cover;what he learned growing up in a family #smallbusiness;living in an environment which was on reflection high-stress, where a lot of things that weren't  said caused more problems than the things that were said,and how this led to his fascination in succession planning, and  helping as many families and businesses that he can to address these issueswhat he learned when working in the wealth management area of #ANZbank during the #GFCthe #pyschologyofInvestingthe #startup of his own wealth management business with a partner and selling that after 11 yearswhy  the financial planning discussion was really important to get the the management of people's wealth right but recognising bigger picture to be drawn was #successionhis mission to help #families (and avoid the potential downsides of wealth)#financialgreed why #communication is so vital#entitlement and expanding familiesthe mechanics of succession or exit planningthe critical role of an independent expert to guide discussionsthe #nuclearbutton that can trigger when some sibling or a family member says well bugger you I don't care about the rest of you I'm doing this ......why you need honesty but you need #sensitivehonesty#founder #purposesuccession in the #royalfamily #farmingfamiliesthe importance of ensuring your #shareholdersagreement is up-to-date#businesspartners#insurableexits and #uninsurableexitsthe special role of the #trustedadvisorsetting #rulesofengagementthe reality of true succession planning that not everybody's going to cut it@kerrcapital@Michael Kerr

@RonGauci has a rich experience base including as a #CEO #Director #Chair and #Adviser.  As a #CEO he has overseen major transformations of organisations like @fedsquare @melbournepolytechnic and @melbournestormAnother of his roles is as a senior adviser @24HRBP (24 Hour Business Plan).In this discussion we talk widely about why #smeowners should plan, how they can plan more easily and what the real cost  is when you don't. We cover;why #now is the time to start (whether it's the beginning, the middle or the end of the year)how to get the most from your business planningthe core elements of business planning and the #24hourbusinessplanthe founder @AndrewBaxter who developed the methodology behind the whole 24-hour business plan approacha plan on a pagethe importance #industrytrends and #marketresearchunderstanding  your #business, #market, #objectives, #vision, and #purpose - and how they drive the #strategicplanplanning and then #implementingthe major problem with #smes - working in the business instead of on the businesswhy it's so important to take time out to work on the business to a strategic plan, andto bring in a new set of #fresheyes and ears (with a good understanding of your industry)avoiding losing sight of why you got into the business in the first placerememebring what you want out of itthe  #2simplechoicesplandon't planplanning to find new and better ways of doing business, and keep and find new customersdifferentiating yourselfwhy just working harder doesn't make sensethe importance of going back to your #purpose and the reasons why you set up the business in the beginningusing a #businessplan when you go to a #financier, or are looking to #sellyourbusinessthe three types of peoplethose that actually go out and make things happen (#disruptors)those that have things happen to them (#disrupted)those who just watch things happen (#passengers)reaching out to #trustedadvisors #coaches #mentors #advisoryboardsthe common objections to not planningwe already have a plandon't have time or have the moneythe resulting cost is the business failing @kerrcapital      @michaelkerr 

@BrianShrowder is a #mediatrainer and #communications #publicrelations industry expert at his own consultancy @mediacraftcomms.After dabbling in student radio  at the University of Adelaide he had stints in #newsreporting and #journalism at the @ABC and @channel10.Mid career he jumped across to public relations (his  second career).In his own consulting he specialises in #crisiscommunication but in this episode he unpicks public relations for the benefit of #smallbusinessowners.  We talk about;why PR isn't just for #bigbusinesswhat PR is and who it impacts that are associated with your business how small business owners can take advantage by getting visibility in the first place the importance of building and maintaining relationships with the people who matter to you as an organization or a business e.g staff, customers, communities  #reputationmanagement    - what am I going to be known for? how it's different to #marketingHow do I build a positive image and positive reputation? how and why @princeharry had 2 goals when doing his recent round of media promotions for his new bookwhere to find  public relations agencies how to think about and use  media that actually reaches your target audiencehow journalists are trained to easily detect bad PR that is really advertising in disguisehow to be creative with your #PR - it has to be something that makes a new story genuinely new or will directly benefit people in the audiencethe expanding range of media #podcasts #webcasts and #onlinepublications do-it-yourself (#DIY) options for PRusing PR communications to offset some significant potential damage@kerrcapital @michaelkerr

@JillWeeks has travelled widely across Australian and spoken with hundreds of people about #retirement. Where to retire? How to retire? What to do in retirement? Drawing on these stories from inspiring people Jill shares her tips on different ways to think about and 'do' retirement. In our discussion we cover;how retirement has changed in the last 20-30 years, and how this has opened up more optionshow the development of technology has allowed for retirement to involve a;#profitablehobby#homebasedbusiness, or #freelanceworkpersonal planning for life after businesshow business owners can find themsleves with little to do after they #sellabusiness to #retire the impact of selling your business and retiring on a #businessowners the need to rethink your approach to retirement to maintain #purposethe knowledge a #semiretired person can bring to another #smallbusinesstaking a break from your businessrethinking how to use your 40 work hours when you don't have a job or a businesthe importance of “protecting your brain” during retirement to ensure you are continually challenging yourself

@JillWeeks has travelled widely across Australian and spoken with hundreds of people about #retirement. Where to retire? How to retire? What to do in retirement? Drawing on these stories from inspiring people Jill shares her tips on different ways to think about and 'do' retirement. In our discussion we cover;how retirement has changed in the last 20-30 years, and how this has opened up more optionshow the development of technology has allowed for retirement to involve a;#profitablehobby#homebasedbusiness, or #freelanceworkpersonal planning for life after businesshow business owners can find themsleves with little to do after they #sellabusiness to #retire the impact of selling your business and retiring on a #businessowners the need to rethink your approach to retirement to maintain #purposethe knowledge a #semiretired person can bring to another #smallbusinesstaking a break from your businessrethinking how to use your 40 work hours when you don't have a job or a businesthe importance of “protecting your brain” during retirement to ensure you are continually challenging yourself

@LloydPolkinghorne was a #ricefarmer upuntil a #traumaticbraininjury caused by a mis-firing shotgun. After years of struggling physically and emotionally he needed to 'get back on the horse'. He did this by buying his local community newspaper  www.thebridgenews.com.au . It was a bold and brave step. He made it with full support of family and an internal sense that he had to do something, knowing full well farming still wasn't an option.  In our discussion we cover;the importance of having something meangingful to do #Smallbusiness as a vehicle for physical and emotional recoveryhow a business becomes a part of an #owners  #identitythe impact on an in individual when work is removed from their life #purpose how the opportunity to buy the local #communitynewspaper brought purpose and the opportunity to represent the community he had grown up inassessing the opportunity to take over the a business how Lloyd's #farming background taught him to be adaptable and think outside of the square which is what he had to do after his move into another professionwhat Lloyd learnt during the process of buying; in particular the process of being tapped on the shoulder to take over the newspaperthe importance of having a good advisor during the processthe role small businesses, including the local newspaper, play in a community and how the paper gives community members something to enjoy that is incredibly important to their routine how the local newspaper has become a key advocate for #ruralcommunities when it comes to state governments and electoratesaddressing the challenges that can arise running a rural newspaper due to differing views across the communitybalancing the #247newscycle that comes with running a newspaper and your personal lifehow small businesses fit into #ruraleconomies and the impact on #localtourism can havethe impact COVID-19 has had on rural and regional towns, their economies, population and consequently small businessesexploring the idea of moving into a #cooperativemodel of business for the newspaperacknowledging when time frames arise naturally and making the decision to then move on from a businesswhat approach Lloyd is taking to advertise and start the process of moving on from the newspaperAlong the way Lloyd also founded www.facebook.com/Lloydswalkforwater

@LloydPolkinghorne was a #ricefarmer upuntil a #traumaticbraininjury caused by a mis-firing shotgun. After years of struggling physically and emotionally he needed to 'get back on the horse'. He did this by buying his local community newspaper  www.thebridgenews.com.au . It was a bold and brave step. He made it with full support of family and an internal sense that he had to do something, knowing full well farming still wasn't an option.  In our discussion we cover;the importance of having something meangingful to do #Smallbusiness as a vehicle for physical and emotional recoveryhow a business becomes a part of an #owners  #identitythe impact on an in individual when work is removed from their life #purpose how the opportunity to buy the local #communitynewspaper brought purpose and the opportunity to represent the community he had grown up inassessing the opportunity to take over the a business how Lloyd's #farming background taught him to be adaptable and think outside of the square which is what he had to do after his move into another professionwhat Lloyd learnt during the process of buying; in particular the process of being tapped on the shoulder to take over the newspaperthe importance of having a good advisor during the processthe role small businesses, including the local newspaper, play in a community and how the paper gives community members something to enjoy that is incredibly important to their routine how the local newspaper has become a key advocate for #ruralcommunities when it comes to state governments and electoratesaddressing the challenges that can arise running a rural newspaper due to differing views across the communitybalancing the #247newscycle that comes with running a newspaper and your personal lifehow small businesses fit into #ruraleconomies and the impact on #localtourism can havethe impact COVID-19 has had on rural and regional towns, their economies, population and consequently small businessesexploring the idea of moving into a #cooperativemodel of business for the newspaperacknowledging when time frames arise naturally and making the decision to then move on from a businesswhat approach Lloyd is taking to advertise and start the process of moving on from the newspaperAlong the way Lloyd also founded www.facebook.com/Lloydswalkforwater

@NormanHall has a diverse background including business, corporate and private banking. He's also been through the process of selling a family business that his wife founded.  Now he's a specialist #exitplanner and draws on all this experience to help #businessowners protect the value they have built up in their business, and then when the time is right, plan and execute a more successful #businessexit.   In our discussion we cover;the importance of having a ‘ringmaster' for your businesses exitthe reasons business owners put off exit planning and the consequences of thisthe challenging discussions that can arise in family businesses that have not considered an exit planthe timelines that are involved in exit planninghow Norman breaks down the process of exit planning for owners into something worthy and compelling for the time and effort involvedwhy business owners should see value in exit planning as an #investmentwhy the very old mantra of "failing to plan = planning to fail" unfortunately still applies to many owners the importance of staged exit planning because “you cannot do it all at once”working with the new business owner after selling how Norman drew on his own experience and the experience of his wife and business partner to get their business ready to sell the importance of having all your external experts taking the same approachwhy it is important for exit planning to involve #successionplanning, #businessplanning, and structuring for tax purposes as well as management purposesbreaking down the assumptions that surround exit planningwhy problems with terminology have misled owners about exit planning, what it involves and why it is so importantCONTRIBUTORSNorman HallMichael KerrKEYWORDSexitbydesignfamilybusinessbusinessownershipsmallbusinessexitplanningbusinessexit