Podcasts about upskilling

#SalesforcePartner Rohit Khanna on AI Agents in Customer Service: How Smarsh Achieved 56% Deflection with Agentforce 360 Platform. Rohit Khanna, Chief Customer Officer at Smarsh, reveals how AI agents are revolutionizing customer service automation in financial services compliance. In this episode, learn how Smarsh implemented Salesforce Agentforce to achieve 56% deflection rates, 20% productivity gains, and transformed their customer support operations without hiring additional level-one support representatives.Discover the complete strategy behind deploying AI agents in regulated industries, from building proprietary compliance models to implementing data governance layers that ensure accuracy and regulatory compliance. Rohit shares insider insights on personalizing AI agents (meet "Archie"), managing the transition from chatbots to intelligent agents, and preparing teams for the future of agentic workflows in customer service.Key Topics Covered:- AI Agent Implementation - How Smarsh deployed Agentforce for customer service automation- Real Results - 56% deflection rate, 20% efficiency gains, 25% faster resolutions- Financial Services Compliance - Building AI models for market manipulation, fraud detection, and surveillance- Data Governance - Critical frameworks for deploying AI agents in regulated industries- Personalization Strategy - Why naming the agent "Archie" dramatically increased adoption- Future of Work - From human-in-the-loop to agent-in-the-loop workflows- GenAI vs Purpose-Built Models - When to use general purpose vs specialized compliance AI models- Customer Experience - Balancing automation with trust in financial servicesEpisode Timestamps:00:00 - Introduction to Rohit Khanna and Smarsh02:44 - What is Smarsh? Compliance technology explained04:13 - Building AI from the inside out: Proprietary vs partnered models07:33 - Agentforce implementation journey and challenges12:26 - Results: 56% deflection rate and productivity gains15:25 - The power of personalization: Why "Archie" matters18:21 - Trust and data governance in regulated industries22:11 - Data governance layers and policy management25:49 - Human-in-the-loop vs agent-in-the-loop29:10 - Upskilling teams for the AI-powered future32:11 - Intelligent agents for financial crime detectionAbout Rohit Khanna:Rohit Khanna is the Chief Customer Officer at Smarsh, overseeing global customer support, consulting, migrations, managed services, and Smarsh University. With nearly six years at Smarsh, Rohit has led the company's transformation into AI-powered compliance solutions, managing teams across the Philippines, India, Belfast, Costa Rica, UK, and US.About Smarsh:Smarsh is the leading compliance technology provider for regulated industries, specializing in electronic communications archiving, surveillance, and AI-powered financial crime detection. For 20 years, Smarsh has been the trusted custodian of communications data for major financial institutions worldwide, using proprietary AI models and GenAI agents to detect misconduct, reduce false positives, and ensure regulatory compliance.Resources Mentioned:- Salesforce Agentforce- Salesforce Agentforce for Service- Digital Reasoning (acquired by Smarsh)---Book Enterprise Training — [https://www.upscaile.com/](https://www.upscaile.com/)Subscribe to our free newsletter — [https://www.theaireport.ai/subscribe-theaireport-youtube](https://www.theaireport.ai/subscribe-theaireport-youtube)---What's your experience with AI agents in customer service? #AIAgents #CustomerService #Agentforce #Salesforce #ComplianceTechnology #FinancialServices #GenAI #CustomerExperience #AIAutomation #AgenticWorkflows #DataGovernance #FinancialCompliance #CustomerSupport #AIinBusiness #Smarsh

In the third episode of the youth series of Career Choice: The Intelligent Way, Seerat interviews Dr. Sweta Adatia, an award-winning neurologist, founder of Mybraindesign, a career mapping tool based on neuroscience, and the author of the Future Ready Now book, along with Dr. Leena Khanzode, the founder and president of Taarika Foundation. Together, they emphasize the importance of hard and soft skills, the emerging fields of AI and robotics, and whole-brain skill building to become the best version of ourselves.

Welcome to the Indigenous-SME Business Podcast, hosted by Maheen Bari. In this episode, we explore how authentic storytelling, community engagement, and accessible education are transforming Canada's digital marketing landscape for the better.Joining us is Darian Kovacs, Indigenous founder of Jelly Digital Marketing & PR and Jelly Academy, a B-Corp certified company that has delivered over 80,000 hours of learning to help Canadians gain in-demand skills. Darian shares how the newly launched Jelly Academy Skills Lab is bridging the digital divide, empowering professionals, and fostering inclusive growth through accessible, industry-recognized education.Key Highlights:The Skills Lab Launch: How Jelly Academy's new platform expands flexible, subscription-based digital learning. Upskilling the Workforce: Helping Canadians gain practical, in-demand marketing and analytics skills. Industry Certifications: Why credentials from trusted platforms accelerate career growth and credibility. Bridging the Digital Divide: How partnerships with inclusion-driven organizations make tech education more equitable. Future Vision: Darian's mission to shape the next generation of digital leaders through education and community impact.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAFor more expert insights, visit www.indigenous-sme.ca and subscribe to the Indigenous-SME Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

The Future of Science Marketing: AI, Upskilling, and Human ConnectionI recently had a conversation with Isabel Verniers, partner at the Marketing Technology and Innovation Institute (MTI2) in Belgium, about how life science companies are adapting to rapid technological change while maintaining their scientific rigor.One of the interesting threads we explored was the tension between scientific and commercial mindsets. Scientists are trained to seek certainty and perfection before moving forward but in a fast-moving market, that perfectionist approach can become a liability.Isabel explained that the key is helping R&D teams become comfortable with a different kind of rigor that embraces uncertainty through assumption testing and rapid iteration. It's about applying scientific principles differently in a commercial context.“The innovation story is that the R&D part and the commercial part need to nicely blend and avoid that it becomes this valley of death for innovations,” Isabelle noted. The goal isn't to turn scientists into salespeople, but to help them expand their considerable expertise into market-facing activities.This is where the concept of “minimum viable products” often creates friction. For engineers and scientists, anything “minimal” can feel uncomfortably imperfect. The solution is to focus on assumptions and validation. By mapping out which assumptions are truly critical (requiring extensive testing) versus those that can be validated quickly, R&D teams can maintain their rigor while operating at market speed.We also explored how AI is reshaping market research through “synthetic personas” - AI-generated archetypes built from vast datasets that can help validate ideas earlier in the development process. While some companies eagerly embrace these tools, others remain skeptical. The divide often comes down to that same comfort level with uncertainty.What fascinates me is how AI is becoming less a replacement for human insight and more an amplifier of it. As Isabel pointed out, tasks can be automated, but human skills like critical thinking, empathy, and pattern recognition are becoming more valuable, not less. She reframes these as “power skills” rather than soft skills.The tools get more sophisticated, but the core challenge remains: How do we help brilliant technical minds connect with the market in ways that feel authentic to their training and values?A few key takeaways for science marketers:1. Build “commercial acumen” through small steps that respect scientific rigor while expanding comfort with market-facing activities2. Use structured assumption mapping to help R&D teams engage earlier without feeling they're compromising standards3. Think of AI as augmentation rather than automation - it's most powerful when amplifying human insight and creativity4. Focus on developing “power skills” that machines can't replicate - deep listening, empathy, critical thinking, and pattern recognition5. Create regular “drumbeat” rhythms for market engagement rather than one-off initiativesThe conversation reminded me that while tools and technologies evolve rapidly, the fundamentals of human connection remain surprisingly constant. Our job as science marketers isn't to strip away scientific rigor - it's to help translate it into market impact through better storytelling and engagement.As Isabel put it, “ It's about smart validation. It's not about quick and dirty.” That's something I think all of us in life science marketing can rally around.Let's keep exploring how we can blend scientific precision with commercial adaptability. The companies that figure this out will be the ones that not only survive but thrive in bringing breakthrough innovations to market.And check out Isabel's book (along with Nuno Camacho): https://thetalentadvantage.org/What's your experience with this balance between scientific rigor and commercial agility? How are you using new tools like AI while maintaining the human element? I'd love to hear your thoughts in the comments. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit cclifescience.substack.com

Ζούμε στην εποχή της τεχνητής νοημοσύνης, της υβριδικής εργασίας καθώς και των νέων ψηφιακών εργαλείων που ήδη αλλάζουν ριζικά τον τρόπο που εργαζόμαστε. Στο πλαίσιο αυτό, δύο είναι οι κρίσιμοι παράγοντες που παίζουν καθοριστικό ρόλο στην προσαρμογή και την εξέλιξη των εργαζομένων: η συνεχής εκπαίδευση και η ανάπτυξη δεξιοτήτων. Πόσο εύκολο είναι όμως αυτό για ελεύθερους επαγγελματίες και μικρές ή μεγαλύτερες επιχειρήσεις, τόσο από άποψη budget όσο και από άποψη χρόνου; Η Κατερίνα Αγορογιάννη, Leadership Delivery Lead στο Vodafone Business, συζητά με τον αρχισυντάκτη της LiFO, Γιάννη Πανταζόπουλο.

With job roles changing rapidly in the age of AI, employees are constantly encouraged to pick up new skills. But what if you're asked to learn something completely new? Dean Tong, head of group human resources at UOB, shares steps on what companies can do to support employees whose jobs are redesigned by technology. This episode was brought to you by UOB.See omnystudio.com/listener for privacy information.

In this episode, I speak with Akhil Nigam, CoFounder at Finmo, and we answer the critical question: How can global businesses transform their fragmented treasury operations into unified, intelligent systems that drive growth?He shares insights on why SMEs deserve better treasury solutions, how real-time payment rails are transforming cash management, and why MO AI is becoming the intelligent co-pilot every finance team needs.

In this episode of This Week in NoCode + AI, we sit down with the founding team of Raydian — CEO Riley, and co-founders Andre and Gregory John — to explore how AI is reshaping how we build software.They share how Raydian blends no-code accessibility with AI-assisted coding, walk through a live demo of the platform's built-in database and workflow tools, and discuss what it really takes to bring AI into the builder's toolkit.Links & Resources

The Institute of Internal Auditors Presents: All Things Internal Audit In this episode, Mike Jacka and Yvette Adams talk about one of the most important, and often overlooked, risk areas — human capital management. From talent shortages and upskilling to culture, fraud, and AI, they unpack how people strategy connects directly to organizational success. Hear how auditors can assess workforce risks, build better relationships with HR, and ensure that governance around both people and technology keeps pace with change. HOST: Mike Jacka, CIA, CPA Chief Creative Pilot, Flying Pig Audit, Consulting, and Training Solutions    GUEST: Yvette Adams, CIA, CRMA Senior Audit Manager, Zions Bancorporation   KEY POINTS: Introduction [00:00–00:00:39] Defining Human Capital Management [00:00:44–00:01:26] Why People Strategy Matters [00:01:26–00:01:50] Top Workforce Risks and Skill Gaps [00:02:36–00:03:37] Upskilling as a Continuous Practice [00:04:16–00:05:51] Talent Retention and Strategy Alignment [00:05:54–00:07:34] Internal Audit's Role in Talent Strategy [00:07:34–00:08:16] Building Trust with HR and Audit Clients [00:08:23–00:09:37] Hybrid Work and Relationship Building [00:10:07–00:11:03] Common HR and Payroll Frauds [00:11:51–00:13:07] AI Governance and Human Oversight [00:14:01–00:14:35] Auditing Culture, Ethics, and Engagement [00:15:04–00:16:44] Using Surveys and Exit Interviews for Insight [00:15:59–00:16:33] Emerging Workforce Risks [00:19:08–00:20:21] Balancing Technology and Humanity [00:21:02–00:21:40] Values, Incentives, and Ethical Governance [00:23:14–00:25:38] Final Thoughts [00:25:38–00:25:49] THE IIA RELATED CONTENT:  Interested in this topic? Visit the links below for more resources: 2025 RISE Virtual Conference Global Perspectives & Insights: Social/Human Capital/Culture Risk in Focus 2026 Vision 2035 Visit The IIA's website or YouTube channel for related topics and more. Follow All Things Internal Audit: Apple PodcastsSpotify LibsynDeezer

New data from Matrix Recruitment for Q3 2025 has revealed that workers in Ireland are prioritising stability, flexibility, autonomy, upskilling, and culture despite economic uncertainty and geopolitical unrest. Despite a seasonal slowdown in manufacturing and construction, finance, healthcare, and engineering remained resilient. Contract and temporary role renewals soared, signalling a "wait-and-see" approach taken by employers awaiting the 2026 Budget, which was announced on October 7. "Employers are now taking stock," says Breda Dooley, Head of Recruitment at Matrix Recruitment. "They're managing costs, protecting key skills, and focusing on retention. It's more of a recalibration built around flexibility and foresight than a hiring freeze from what we've seen." Contract Economy Continued The Matrix Recruitment data confirms that contract and temporary extensions increased during the third quarter, particularly within the finance, engineering, and healthcare sectors. "Contracting is a deliberate strategy," Breda explains. "It allows employers to maintain output, manage uncertainty, and respond quickly to project demand without getting locked into long-term commitments with new permanent contracts." Workers are reaping the rewards of contract work, with experienced contractors leveraging the renewed demand for flexible expertise with strong daily rates and a balanced work schedule being an attractive draw. This all leads to a more agile labour market that supports the business continuity and workers alike. Long-term Strategy Employers were also seen to be shifting focus from external acquisition to internal development. This involves upskilling and mobility programmes, which have rapidly become a critical retention tool. "Companies that invest in their people through structured learning and recognition are seeing measurable improvements in morale and performance," agrees Breda. "Upskilling is not just a training exercise; it's a long-term competitiveness strategy." Matrix Recruitment notes that many organisations are introducing career-path frameworks and mentorship schemes, particularly at the mid-management level. Breda noted that this area is where turnover has been most acute. This also backs succession planning and lessens the need for short-term cover. Candidate Priorities Hybrid and remote arrangements are increasingly being viewed as standard expectations rather than optional benefits, says Breda, who warns that employers who can accommodate flexible patterns are outperforming competitors in both attraction and retention. "Work-life balance is now a key currency," Breda explains. "Candidates are prioritising shorter commutes, hybrid options, and supportive cultures over headline salary figures. Companies that recognise this are securing better talent and higher acceptance rates." Even as salary inflation eases, benefits packages, wellbeing initiatives, and authentic workplace culture remain critical to secure top-tier performers. Regional Outlook Matrix's regional offices in Waterford, Carlow, and Athlone report particularly strong engagement among mid-level professionals looking for hybrid roles close to home. The Midlands and Southeast continue to attract investment in logistics, renewable energy, and advanced manufacturing, supporting job creation in comparison to Dublin's crowded job market. That said, the financial, legal, and tech sectors saw a mild slowdown versus Q2. "This was due to several multinational companies pausing their expansion," explains Breda. "Nevertheless, according to our data, regional recruitment sentiment remains stable as we approach year-end." 2026 Roadmap Matrix Recruitment anticipates a late-year uptick in hiring across supply chain, finance, and healthcare. According to the data, a balanced hiring market is predicted for 2026, with moderate growth predicted across professional services, life sciences, and infrastructure. However, there will be heightened competition for highly skille...

Video version of this episode is here TakeawaysPatrick Sobral's journey reflects the importance of connections in professional growth.Transitioning to consulting offers unique challenges and opportunities.Innovation should be a collective effort within organizations.Startups must be patient and strategic when working with larger companies.Foresight methodologies are essential for navigating uncertainty in business.The consumer journey has evolved significantly with the rise of AI.Education is crucial for consumers navigating product choices.Managing information overload is a challenge in the age of AI.Creating memorable experiences is key to successful consulting.Continuous learning and sharing knowledge are vital for professional development. Chapters00:00 Introduction to Patrick Sobral's Journey04:01 Transitioning to Consulting: A New Perspective06:29 Overcoming Innovation Silos in Corporates09:10 Advice for Startups Collaborating with Corporates11:34 Navigating the Innovation Landscape14:07 Upskilling in a Rapidly Changing Environment16:46 The Evolving Consumer Journey in Beauty and Beyond29:40 Memorable Experiences in Consulting32:40 The Importance of Community and Conversations33:56 Mindfulness in Professional Interactions36:32 Insights Beyond Data39:17 Embracing Uncertainty and Future Thinking41:00 Rapid Fire Insights47:29 Advice for Knowledge Sharing and Learning

What if the biggest barrier to AI adoption isn't the technology itself, but our ability to learn, adapt, and reskill? That question sits at the heart of my conversation with Sagar Goel, Managing Director and Partner at Boston Consulting Group, who leads the firm's global work on digital workforce development and reskilling. Speaking from Singapore, Sagar brings a rare combination of data, strategy, and humanity to the discussion on how AI is reshaping the global workforce—and why the frontline is struggling to keep up. Drawing on BCG's latest "AI at Work" research, Sagar reveals a surprising trend: frontline AI usage has stalled at around 50 percent for the first time. He explains why many companies are still approaching AI as a tool rollout rather than a behavioral and cultural shift. According to him, employees often don't know where or how to use AI effectively, leadership support is lacking, and training programs are too shallow to spark genuine adoption. The result is a productivity paradox—AI potential without real impact. Sagar also unpacks another counterintuitive finding: leaders are more worried than their teams about losing their jobs to automation. He attributes this to leaders' heightened awareness of structural disruption and their own vulnerability in adapting mid-career. Meanwhile, countries across the Global South are outpacing the US in AI adoption, driven by youthful populations, economic necessity, and a hunger for differentiation in tight job markets. Throughout the discussion, Sagar draws a clear line between upskilling and reskilling—two terms often used interchangeably but representing distinct needs. Upskilling, he explains, should embed AI fluency into daily workflows from the CEO down, while reskilling must redeploy people into new, higher-value roles as automation accelerates. He cites IKEA's decision to retrain 8,000 call center staff into design consultants as a model example of turning disruption into opportunity. We close with a candid reflection on leadership responsibility in the age of AI. For Sagar, the message is simple but profound: if skills don't show up on your balance sheet, they won't show up in your business performance. As the half-life of skills shrinks to five years, he urges CEOs to integrate workforce readiness directly into strategy, or risk being outpaced by those who do. This episode is a grounded, data-driven look at what it truly takes to prepare people—not just machines—for an AI-driven world.

Isn't there a faster way to gain job-ready tech and AI skills — without committing to a whole degree program? Today on the show… imagine you want to step into a new career — but the idea of spending years earning another degree feels out of reach. There is another path. As the saying goes, AI won't replace people — but people who use AI will replace people who don't. Through short, focused “nanodegrees” and online courses, Udacity is helping individuals and organizations build the skills that shape the future of work. Jared Molton, Vice President at Udacity, is part of the movement forging futures in tech — empowering learners worldwide to unlock their potential in an AI-enabled world.   For career counselling for you or someone you care about, start with a free discovery call: careercycles.com For gamified, story-based professional development, learn about and schedule a demo of Who You Are Matters!

In alcuni casi la convivenza tra intelligenza artificiale e customer service presenta alcune difficoltà. Paolo Fabrizio evidenzia due errori che ogni customer service manager deve cercare di prevenire. 

Local authorities are boosting their cyber-security systems with the official launch of Ireland's first tailored IT apprenticeship programme for county and city councils. Ten local authorities across Ireland have joined the initiative, which aims to equip staff with the skills and expertise to protect local government networks and data from cyber-attacks. The Cybersecurity Apprenticeship Programme, which allows employees to train while they work, was officially launched by Minister of State at the Department of Further and Higher Education, Research, Innovation and Science, Marian Harkin and Minister of State at the Department of Housing, Local Government and Heritage, John Cummins in Dundalk, Co Louth. Representatives from the Local Government Management Agency (LGMA), which has collaborated with FIT (Fastrack into Information Technology) to deliver the programme, also attended the launch. The scheme features a 70:30 split between workplace learning and off-the-job training. This means the participants are applying the most up-to-date theoretical knowledge to IT practice in local authorities. When completed, the programme will equip participants with the skills and knowledge to work in cybersecurity roles within the local government sector, and they will receive an Advanced Certificate in Cybersecurity (NFQ Level 6). The first cohort of 14 participants began in June, serving their apprenticeships in 10 local authorities and the LGMA. Minister Harkin said the programme opens doors for new talent but also empowers local government's existing workforce. "This apprenticeship is a powerful example of how targeted education and training can support the evolving needs of our public sector, "By investing in both new talent and upskilling existing staff, we are not only strengthening cyber resilience within local government, but also building a future-ready workforce equipped to meet the challenges of a digital society. In addition, this programme supports a number of Government priorities, including growing the number of apprentices within the Public Service." Minister Cummins added: "The Government is committed to expanding apprenticeship and traineeship numbers on a sectoral basis alongside established primary recruitment processes. Today marks an important step in building cyber resilience within local government. "As global vulnerabilities continue to rise in threatening the security of our IT systems, this pioneering programme showcases the dedication of public servants in safeguarding our communities through stronger cyber resilience. This programme demonstrates the commitment of the local government sector to achieve the targets set out in the Public Service Apprenticeship Plan to provide programmes that offer a route to qualifications and careers in a range of diverse areas and to establish the sector as an employer of choice by attracting, retaining and developing its staff." Training takes place online and in person in the Advanced Manufacturing Training Centre of Excellence in Dundalk, where the launch took place. This initiative supports key goals outlined in the Local Government Digital and ICT Strategy 2030 and the Action Plan for Apprenticeship 2021-2025, contributing to the development of a skilled digital workforce in the local government sector. The training programme is being delivered by FIT. CEO Peter Davitt said: "We are proud to launch Ireland's first workforce development apprenticeship for local government. "By embracing tech apprenticeships, this model proactively addresses the challenge of skills obsolescence in today's fast-evolving digital landscape, ensuring that public sector digital services remain robust, secure, and future-ready for the benefit of communities nationwide." Chief Executive Officer of the LGMA, Pauline Mulligan added: "Upskilling current local authority employees is central to our digital transformation strategy, ensuring that they are equipped with the expertise needed to safeguard ...

This week, Traci sits down with Tan Moorthy, CEO of Revature and accomplished business leader with over three decades of experience in the global IT services industry.After 23 years with Infosys—where he served as Executive Vice President across multiple functions including Head of Delivery Operations for US, Canada, and LATAM, Group Head of HR, and Global Head of Education—Tan now focuses on bridging the talent gap through workforce transformation. He's also a champion of sustainable development, having led UN work groups defining corporate metrics for Sustainable Development Goals.Spoiler alert: That knowledge you're protecting isn't as proprietary as you think—and hoarding it might be the very thing keeping you from growing.Tan reveals why learning at the speed of change is the only way to stay relevant, how upskilling existing employees delivers faster ROI than external hiring, and the three-pillar framework (education, engagement, exposure) that builds true competence. Plus, he shares the career-defining moment when a failed proposal taught him that content without communication means lost opportunities.What We Cover:The proposal that changed everything – How losing a client deal due to poor communication skills sparked Tan's transformation into a lifelong learner and eventually led him to share a stage with Steve BallmerWhy comfort zones are career killers – The counterintuitive move from a successful business role into corporate HR that everyone warned against, and why it opened doors Tan never imaginedThe three pillars of competence – Breaking down how knowledge, skills, and attitude combine through education, engagement, and exposure to create lasting workforce transformationLearning at the speed of change – Why continuous learning isn't about getting ahead anymore—it's about staying in the same place you are nowThe upskilling advantage over external hiring – How investing in people who already know your systems, culture, and ecosystem delivers immediate productivity versus the ramp-up time new hires requireWhy knowledge hoarding backfires – The fundamental truth that if you don't share what you know, someone else will—and why giving more means getting more in returnMentorship as a two-way street – How working with Gen Z employees (or any generation different from yours) creates peer-to-peer learning that benefits both sides equallyThe innovation power of different perspectives – Why surrounding yourself with people who think like you guarantees stagnation, and how diverse viewpoints spark breakthrough ideasBuilding elastic teams that bend without breaking – How creating learning ecosystems helps organizations adapt through pandemics, economic shifts, elections, and technological disruptionKey Quote: "You've got to learn at the speed of change for you to stay in the same place that you are, let alone to run." – Tan MoorthyConnect with Tan Moorthy: LinkedIn: Tan Moorthy Company: RevatureConnect with Traci here: https://linktr.ee/HRTraciDisclaimer: Thoughts, opinions, and statements made on this podcast are not a reflection of the thoughts, opinions, and statements of the Company by whom Traci Chernoff is actively employed.Please note that this episode may contain paid endorsements and advertisements for products or services. Individuals on the show may have a direct or indirect financial interest in products or services referred to in this episode.

In this episode of the Drop In CEO Podcast, Deb Coviello explores the power of fractional leadership for businesses facing crisis or transformation. She shares practical strategies for leveraging outside expertise, discusses the value of upskilling through curated audio mini-courses, and offers actionable steps for leaders to assess and fill skill gaps within their teams. Episode Highlights Introduction to Fractional Leadership [2:00] Deb introduces the concept of fractional leaders as a secret weapon for navigating business crises and explains her role as the Drop In CEO. Why Leaders Wait Too Long to Ask for Help [2:18]Discussion on the pitfalls of pride, the importance of timely support, and how fractional leaders can fill critical gaps. Real-World Success Story [7:29] Deb shares a client case study on using fractional leadership to achieve food safety certification and organizational growth. Actionable Steps for Leaders [11:13]Step-by-step guide for assessing team skills, identifying gaps, and deciding when to bring in fractional expertise. For more information about my services or if you just want to connect and have a chat, reach out at: https://dropinceo.com/contact/See omnystudio.com/listener for privacy information.

What happens when you put a mic in front of HR leaders and ask them for their unfiltered takes on AI?In this episode, Daniel and Stephen recap their trip to HR Tech — where they recorded 12 quick-hit “AI Confessions” from folks they met on the conference room floor. From agentic workflows and custom GPT chaos to the real blockers slowing down AI adoption, this one's packed with candid insights from the front lines.You'll hear what HR leaders from companies like Lumen, Articulate, and Airbnb.---- Sponsor Links:

Jaeden and Conor discuss the significant shifts in the consulting industry due to AI advancements, particularly focusing on Accenture's strategies for reskilling its workforce and the challenges companies face in adopting AI technologies. They emphasize the importance of mindset change and the need for organizations to adapt to new technologies while navigating the hype surrounding AI tools.Get the top 40+ AI Models for $20 at AI Box: ⁠⁠https://aibox.aiConor's AI Course: https://www.ai-mindset.ai/coursesConor's AI Newsletter: https://www.ai-mindset.ai/Jaeden's AI Hustle Community: https://www.skool.com/aihustleTo recommend a guest email: guests(@)podcaststudio.comYouTube Video: https://youtu.be/W7CDKSoD9TEChapters00:00 Accenture's AI Journey and Challenges02:41 The Importance of Upskilling in AI05:45 Generative AI's Impact on Consulting08:23 Navigating AI Hype and Realities

In this episode of the JuvoHub Podcast, host Jonathan Saar reframes microlearning as skilling, a practical, retention-first approach that turns short lessons into real performance gains. From software rollouts to property takeovers, learn how to deploy 3–4 minute micro-modules that boost confidence, adoption, and results without scheduling marathon trainings. You'll learn: Why “skilling” > “microlearning” for real-world impact How to use data and ops feedback to pick the right micro-topics A simple blueprint for 3–4 minute lessons that actually stick Key Takeaways: 00:00 – Welcome & why this matters 00:15 – Microlearning vs. “skilling” 00:42 – Retention as the north star 01:05 – Data + ops: choosing micro-topics 01:28 – Change management use cases (software, takeovers) 01:58 – The 3–4 minute lesson blueprint 02:27 – Long sessions vs. bite-size learning 02:55 – Track it: engagement & completion 03:20 – When a longer session is worth it 03:50 – Final takeaway & next steps Skill, Don't Just Train Microlearning becomes powerful when it's treated as skilling—focused, 3–4 minute lessons aligned to real tasks, chosen with data, and measured for retention. Use bite-sized modules to support change management, build confidence, and create momentum without long schedules. Start small, track engagement, and compound the wins. Class Dismissed!

Columbia Technology Partners (CTP) fosters a vibrant, competitive culture that blends professional growth with a fun, engaging workplace, shares Allen Scott, the Director of People & Culture. CTP seeks cleared professionals, particularly those with CISSP and ISSEP certifications, for roles in cybersecurity, cloud engineering, and systems engineering. The company supports continuous education with paid training and exams to fuel career advancement. Beyond work, CTP's new office boasts 75-inch TVs, video game tournaments, cornhole, and regular happy hours, creating a welcoming environment where coworkers can connect. With opportunities in Maryland, Aberdeen, and Wright-Patterson Air Force Base, CTP offers prospective employees both challenging missions and a lively, supportive culture.Find complete show notes at: https://clearedjobs.net/columbia-technology-partners-upskilling-from-certs-to-cornhole-podcast_ This show is brought to you by ClearedJobs.Net. Have feedback or questions for us? Email us at rriggins@clearedjobs.net. Sign up for our cleared job seeker newsletter. Create a cleared job seeker profile on ClearedJobs.Net. Engage with us on LinkedIn, Facebook, Instagram, X, or YouTube. _

The world of work is changing faster than ever. Automation is reshaping jobs, new technologies are rewriting what “qualified” means, and a new generation of workers is redefining what they expect from employers. From fast food to healthcare, companies are realizing they can't just hire talent — they have to build it. They're starting to see employees not only as workers, but as learners with potential to grow and adapt in a constantly evolving economy. It's a big shift: a recent McKinsey report found that up to 375 million people worldwide may need to change careers or learn new skills by 2030.So, how are leading employers creating real opportunities for economic mobility while addressing their own talent needs? What does it take to build programs that meet workers where they are — and help them grow into where they want to go?In this episode of DisruptED, host Ron J. Stefanski sits down with Lisa Schumacher, Director of Education Strategies and Workforce Policy at McDonald's, and Jason Aubrey, Founder and CEO of Skilltrade, to explore how education, corporate strategy, and technology are converging to redefine the world of work. Together, they discuss McDonald's Archways to Opportunity program on its 10-year anniversary, the growing link between corporate training and higher education, and how hybrid learning models are shaping the next generation of frontline talent.Key takeaways from the conversation…Building opportunity at scale: How McDonald's Archways to Opportunity has invested $240 million in education benefits for over 90,000 employees, lowering barriers through tuition assistance, flexible scheduling, and career advising.Upskilling in healthcare: Jason Aubrey on the rise of hybrid hands-on learning models that connect certificate programs with degree pathways, allowing healthcare employers to “grow their own” talent pipelines.The ROI of education investment: Insights from McDonald's data showing that 75% of Archways participants stay longer with the company — and nearly half of college graduates from the program are first-generation students.Lisa Schumacher is the Director of Education Strategies and Workforce Policy at McDonald's Corporation, where she has spent over a decade developing large-scale education and upskilling programs that strengthen the company's talent pipeline and workforce reputation. Before joining McDonald's, she led workforce initiatives at the Council for Adult & Experiential Learning (CAEL), advancing adult education and employer learning partnerships. Earlier in her career, she spent 18 years at the University of Chicago Medical Center, directing professional development and training programs focused on workforce capability in healthcare.Jason Aubrey is an EdTech and workforce development leader with deep experience scaling technology-enabled education and healthcare training businesses. As CEO of MedCerts, he led the company to a successful acquisition by Stride, Inc., expanding access to online healthcare and IT certification programs. Now the Founder and CEO of Skilltrade, Aubrey continues to innovate in hybrid learning and workforce solutions, drawing on a career that spans product development, organizational transformation, and private equity-backed leadership roles.

This week's guest on The Publisher Podcast is Sean Cornwell, CEO of Immediate Media. Sean will be speaking to Colin Morrison at our November AI Forum in London, discussing what AI means to Immediate. There are still tickets left but we're anticipating selling out, so head here to book and for more info on speakers and Masterclasses. Immediate is something of a ray of hope amidst all the AI gloom. Over the last few years, the business - led by Sean - has looked really hard for ways to make AI work to its advantage. Sean and Peter talk about optimism and how important it is to focus on the things you can control, the role of real human beings in content creations, and how to bring those humans along on the AI journey. Peter asks (of course) where print fits into all this. Sean is speaking at The Definitive AI Forum for Media, Information & Events on Tuesday 25th November. It's a one-day event from Flashes & Flames and MediaVoices explaining, discussing and projecting the impact of AI on content creation, discoverability, marketing and management in news media, lifestyle, business information and events companies.

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What will AI really do to your job—replace it, reshape it, or leave it untouched?In this episode of AI Experience, Julien Redelsperger speaks with Karen Boyd, Director of Research at the Policy & Innovation Center, about what it means to be “AI-ready” in the workplace. You'll hear how AI is already changing both white-collar and blue-collar jobs, why some roles are more exposed than others, and what skills will matter most in the years ahead. Karen also shares why reflexivity—the ability to notice your own assumptions—may be the human edge that helps you thrive alongside algorithms. If you're wondering how to adapt your career, or how to prepare your teams for the age of AI, this conversation is for you.Hosted by Ausha. See ausha.co/privacy-policy for more information.

Trond Aas is CEO and Co-Founder of Attensi, a leader in AI-powered gamified simulation training. Trond shares his background spanning quantum physics, consulting and gaming. He explains how gamification grounded in behavioral science drives engagement which enhances initial and long-term learning especially for younger employees. Trond describes motivation as a critical success factor for sustainable upskilling. He discusses metrics to demonstrate return on investment in skills development and how to improve skills gap issues starting with cultivating a trust-based culture of learning   KEY TAKEAWAYS   [01:17] Trond starts studying quantum physics to explore fundamental questions about nature.   [02:01] After doing research for his military service, Trond goes into industry seeking practical impact.   [02:38] Trond joins McKinsey as a business school type experience before pursuing entrepreneurship.   [03:10] Interest in games stems from early programming and creativity cultivated during university.   [04:08] In gaming, Trond reveals how behavioral science is used to drive engagement and learning.   [06:12] Tribal, team-based successes are key to stimulating successful collaboration online.   [06:25] Fascination with learning and awareness of superficial gamification drives Attensi's founding.   [07:44] Attensi applies science to drive motivation and behavior change with measurable results.   [09:40] Correlating simulated behavior with real-world outcomes to track learning impact.   [10:23] Measuring soft skills progress when observable behavior is hard to track.   [12:10] As technology evolves rapidly, upskilling must be ongoing across high-competence industries.   [12:50] Skill development tailored to specific job challenges is more effective than one-size-fits-all.   [13:45] Self-motivated learners thrive, while others need help to develop the motivation that anchors learning.   [14:47] Many Gen Zers lack key communication skills and may not recognize this development need.   [15:49] Most learning programs fail on motivation, which must be addressed first to succeed.   [16:22] Creating mastery experiences significantly increases learner motivation and outcomes.   [15:15] Game-based learning builds confidence that translates into better real-world performance.   [19:43] Companies underinvest in onboarding due to unclear ROI, hindering workforce readiness.   [20:08] Trond emphasizes data, ROI, and clear impact as critical for better training investment decisions.   [20:34] Attensi's research shows poor onboarding leads to lower confidence and performance.   [23:42] Skill masking arises when employees hide learning gaps, often from lack of psychological safety.   [24:18] Cultivating trust-based cultures is essential to reduce skill masking and promote learning.   [25:48] Focusing on core skills for each role facilitates the shift to becoming a skills-first organization.   [26:44] Skill-based organizations can start small and ensure programs drive skill improvements.   [28:33] Maintaining skill use needs continuous feedback, clear expectations, and learning structures.   [29:13] Organizations must define competencies to stand out and align training with competitive goals.   [30:37] Tailoring programs to learner motivation and challenges supports effective skills development.     IMMEDIATE ACTION TIP: Learning motivation and skills usage are cultivated through mastery. Help employees sense their achievement to encourage their enhanced performance and growth.   RESOURCES   Trond Aas on LinkedIn Attensi's website     QUOTES   "We can use these principles of games to drive engagement, drive interest, drive motivation—and then we should be able to impact real behaviors and measure that with data."   "Most people experience poor onboarding and most people are convinced that it affects their work afterwards."   "Skill masking is that people are actually hiding the challenges that they are having."   "Are your people motivated? And if not, address that—that's what you need to address to be able to develop your organization."   “When you are able to instill a feeling of mastery in people that has a huge effect on their motivation.”   "A lot of people think that one [training] system or one approach will fit with all the different employees... and I think it needs to be a lot more nuanced than that."

Summary In this episode, Andy interviews Matt Mong, a leader at PlanAutomate, a company focused on bringing intelligent automation to the world of project management. With AI dominating headlines, Matt joins the podcast to explore what's real, what's hype, and what project managers and frontline leaders should actually be doing to stay ahead. They discuss common misconceptions about AI in projects, why structured data is critical, and how AI can evolve from productivity booster to strategic game-changer. Matt shares practical advice on balancing innovation with data privacy, how project roles may shift over time, and what leaders can do today to prepare ourselves (and even our kids) for the future of work. If you're looking for insights on how to stay relevant in an AI-transformed workplace, this episode is for you! Sound Bites “The real question isn't just what AI can do faster. It's what it can do that we couldn't do before.” “We tend to overestimate what AI will do in two years and underestimate what it will do in ten.” “If you don't get your data in order, AI won't be useful. It's as simple as that.” “This isn't about eliminating jobs. It's about empowering people to lead and collaborate better.” “Don't future-proof your job. Prepare for the future by experimenting and adapting.” “What if your projects could talk to you and give ongoing guidance? That's where we're heading.” Chapters 00:00 Introduction 02:00 Start of Interview 02:06 What's Something About AI or Projects That Drives You Crazy? 05:00 How Are You Personally Using AI at Work or Home? 07:00 How Are Customers Using AI Today? And Where Is It Heading? 12:06 What About Concerns With Data Privacy and Security? 15:00 What Other Risks or Opportunities Should Leaders Be Thinking About? 17:22 Do You Agree That 'AI Won't Take Your Job. Someone Using AI Will'? 19:40 What Mindsets or Skills Should People Build Now? 23:52 How Can We Prepare Our Kids for the Future of Work? 27:47 Where Can People Learn More About You and PlanAutomate? 29:00 End of Interview 29:20 Andy Comments After the Interview 33:14 Outtakes Learn More You can learn more about Matt and his work at PlanAutomate.com. You can take the survey that Matt mentions here: https://www.planautomate.com/survey-state-of-ai-in-project-management/ For more learning on this topic, check out: Episode 463 with Faisal Hoque. He has an empowering take on how to transcend the fear and hype around AI. It's a great discussion. Episode 415 with leaders from the software company Keto Software. It's a great follow-up to this discussion, with some guys who have been in this space for many years. Episode 384 with PMeLa, an AI persona that I've been curating for a couple of years. She was the first AI to be interviewed on a leadership or project management podcast ever. In fact, YOU can talk with PMeLa here. Level Up Your AI Skills During the interview, I mentioned our AI Made Simple course. Join other listeners from around the world who are taking this course to prepare for an AI-infused future. Just go to ai.PeopleAndProjectsPodcast.com. Thanks! Pass the PMP Exam This Year If you or someone you know is thinking about getting PMP certified, we've put together a helpful guide called The 5 Best Resources to Help You Pass the PMP Exam on Your First Try. We've helped thousands of people earn their certification, and we'd love to help you too. It's totally free, and it's a great way to get a head start. Just go to 5BestResources.PeopleAndProjectsPodcast.com to grab your copy. I'd love to help you get your PMP this year! Join Us for LEAD52 I know you want to be a more confident leader–that's why you listen to this podcast. LEAD52 is a global community of people like you who are committed to transforming their ability to lead and deliver. It's 52 weeks of leadership learning, delivered right to your inbox, taking less than 5 minutes a week. And it's all for free. Learn more and sign up at GetLEAD52.com. Thanks! Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Business Acumen Topics: AI, Automation, Project Management, Future of Work, Innovation, Data Privacy, Intelligent Systems, Team Leadership, Experimentation, Upskilling, Technology Strategy, Digital Transformation The following music was used for this episode: Music: The Fantastical Ferret by Tim Kulig License (CC BY 4.0): https://filmmusic.io/standard-license Music: Tuesday by Sascha Ende License (CC BY 4.0): https://filmmusic.io/standard-license

In this episode, we explore the evolving impact of generative artificial intelligence (GAI) on the workforce, with a focus on how GAI can affect Asian American professionals. Drawing from recent research, we highlight how tasks requiring human agency—such as interpersonal communication and organizing—are gaining value, while roles centered on data processing and analysis face increasing automation. Tune in for strategies on up-skilling and re-skilling, plus a few alter ego career pivots as we imagine our lives beyond AI.Link to article about GAI.

Ops isn't just about keeping the lights on anymore.As Aušrinė Keršanskaitė, co-founder of Operations Nation, puts it – today's ops leaders are expected to drive growth, protect culture, and build resilience. And if you've ever felt like the “glue” holding everything together without always getting recognition, this one will hit home.In this episode of The Handbook: The Operations Podcast, Aušrinė joins Harv to talk about the evolution of operations, the community she's built for ops leaders everywhere, and what it takes to step into leadership with confidence.Here's what we get into:How so many of us “fall into” operations without a playbook – and how to build one for yourselfThe loneliness of ops roles, and why communities like Operations Nation matterTraits that define a brilliant ops leader today – from resilience to influence over executionHow startups' scrappy mindset can sharpen your approach to tooling, automation, and scalingThe real opportunity with AI in ops (hint: it's not about replacing your team)Whether you're a COO, head of ops, or still figuring out your path – this conversation is packed with lessons on how to elevate your role and find support along the way.Additional Resources: 

To improve the world, we don't need more of the same. We need you—your unique way of seeing, doing, and building things.In this episode, Kameale Terry, CEO and co-founder of ChargerHelp, shares how to build and lead a business from scratch to transform society despite extreme headwinds:America is an idea—if it's broken, build the missing parts. Your voice is not optional.Put your resourcefulness to work when the ecosystem is fragmented, find the backdoor and capitalize on itHire for the real game. Kameale's first hire? Government affairs, because innovation needed rules.Prove the invisible. Pay for the data early → moat, credibility, and sales leverage.Design systems where humans win. Pair blue-collar skill with AI to raise wages, not erase jobs.Self-care = capacity. Let grief, loss, and doubt sharpen your mission.Her approach is a blueprint: inner conviction + unique approach to innovation → outer systems change.If you've ever doubted whether your perspective belongs, this conversation will rewire you.About Kameale's story: ❤️‍

Maria von Scheel-Plessen ist Global Marketing-Leaderin, Mutter und Gründerin der Plattform „The Dual Shift“. Im Gespräch erklärt sie, wie sie internationale Teams führt, warum ein „Can-Do“-Mindset und Detailkenntnis auch auf Management-Level unverzichtbar sind und wie Sichtbarkeit für berufstätige Frauen zur gesamtgesellschaftlichen Aufgabe wird.Die beiden reden über:

I wanted this conversation to do two things at once. First, ground the hype in real practice. Second, show how a small country can punch well above its weight by connecting industry, academia, and government with purpose. With Chantelle Kiernan from IDA Ireland and Stephen Flannagan from Eli Lilly and Company, we explored what digital transformation really looks like on the factory floor in Ireland, why talent is the engine behind it, and how cross-sector collaboration is turning ideas into measurable outcomes. Ireland's manufacturing base employs hundreds of thousands and fuels exports, yet what stands out is the shared mindset. The shift toward Industry 5.0 puts people at the center while using digital, disruptive, and sustainable technologies to rethink production. Eli Lilly's experience shows how a digital-first culture changes everything. New sites start paperless by default. Established plants raise their game through micro-learning, data-driven problem solving, and champions who model the behavior. The message is simple. Technology only sticks when people see clear value and have the skills to act on it. From pilots to site-wide change Here's the thing. The strongest wins come from a strategic, site-wide approach rather than isolated pilots. Maturity assessments across pharma sites in Ireland revealed common patterns, shared bottlenecks, and repeatable opportunities. That insight helps teams justify investment, sharpen ROI arguments, and accelerate adoption without slowing production. Reinvestment in legacy facilities becomes a long-term advantage when you connect equipment, data, and people with a clear plan. This is where Ireland's ecosystem shows its class. Purpose-built centers like Digital Manufacturing Ireland, NIBRT, IMR, and I-FORM give teams a place to test before they invest. Indigenous tech SMEs sit at the same table as global pharma leaders and large tech firms, which means collaboration moves faster. When 50 percent or more of new R&D projects cite academic partnerships, you know something healthy is happening. Skills, STEM, and the mindset shift Upskilling came through as the decisive enabler. IDA Ireland supports companies with skills needs analysis and access to training. Universities co-create relevant courses. Micro-credentials and immersive apprenticeships build confidence on the shop floor. Stephen's point about micro-learning hit home. People learn best when they can apply knowledge to a problem they care about, right now. That keeps momentum high and spreads digital competence across teams without waiting on giant projects. Barriers still exist. Defining ROI, coping with regulatory complexity, and balancing change with daily production are real challenges. Culture is the swing factor. Leaders who set the tone, create space for experiments, and reward progress see faster results. GenAI is already shifting attitudes by improving personal productivity, which naturally opens minds to operational use cases like predictive maintenance, knowledge capture, and quality improvements. What comes next If the last decade was about connecting machines, the next decade will be about connecting knowledge. Expect smarter, greener, and more multidisciplinary manufacturing. AI will sit alongside advanced materials and sustainable design. The most resilient sites will combine agile infrastructure with strong learning cultures, so they can absorb change rather than resist it. Ireland's model of collaboration gives a useful signal. When industry, government, and academia align around shared outcomes, the runway gets longer and the takeoff gets smoother. This episode is about the practical choices that make transformation real. Strategic assessments. Shared R&D spaces. Cohorts of digital champions. And a relentless commitment to skills. It is a story of steady progress that scales, and a reminder that the future belongs to teams who can learn faster together. ********* Visit the Sponsor of Tech Talks Network: Land your first job  in tech in 6 months as a Software QA Engineering Bootcamp with Careerist https://crst.co/OGCLA

Artificial Intelligence is reshaping industries, but success requires more than adopting new tools. In this episode of Develop This!, Dennis Fraise joins Ashley and Eric Canada to unveil the AI Transformation Blueprint—a strategic framework for navigating AI adoption with clarity and confidence.   Together, they explore how organizations can move beyond experimenting with countless AI solutions. This conversation focuses on building structured workflows, fostering continuous learning, and implementing guardrails that protect your reputation and resources.   Listeners gain actionable strategies for comprehensive AI approaches, aligning priorities, budgets, and talent development with innovation goals, to transform AI from overwhelming technology into a strategic advantage.   Blane Canada AI   Takeaways Start with an audit of your daily tasks to identify pain points. Focus on understanding your workflow before diving into AI tools. Training is essential for both leadership and team members. Establish a clear AI strategy that includes operational, talent, and budget considerations. Involve the entire team in AI training to foster a collaborative learning environment. Guardrails are necessary to protect organizational reputation and budget. Avoid analysis paralysis by taking actionable steps towards AI implementation. Recognize the potential risks associated with AI and plan accordingly. Utilize existing tools that may already have AI capabilities. Seek expert guidance to navigate the complexities of AI adoption.  

5 Essential Steps to Building Your Personal Brand in 2025. In this episode of Brands On Brands, personal branding coach Brandon Birkmeyer shares five practical steps anyone can take in 2025 to start building their personal brand. With a keen focus on manageable and effective strategies, he emphasizes the importance of expressing yourself through LinkedIn articles, attending industry conferences, joining professional associations, continuously learning new skills via platforms like Udemy, and seeking out mentors and coaches. Get the full list of 100 personal branding activities: www.brandsonbrands.com/refresh 00:00 Introduction to Building Your Personal Brand 01:49 Express Yourself Through Writing 03:21 Networking at Industry Conferences 04:21 Joining Professional Associations 05:23 Continuous Learning and Upskilling 07:01 Finding Mentors and Coaches 08:32 Conclusion and Final Thoughts This is the Brands On Brands Podcast with Brandon Birkmeyer Don't forget to get your own personal branding scorecard at: https://www.brandsonbrands.com/scorecard CONNECT WITH ME Connect with me on social media: https://www.brandsonbrands.com/mylinks READ MY BOOK - FRONT & CENTER LEADERSHIP I launched a new book and author website. Check it out here. https://www.brandonbirkmeyer.com/fcl CHECK OUT MY COURSES Get tactical trainings and access to one-on-one coaching! https://www.brandsonbrands.com/courses SUBSCRIBE TO THE NEWSLETTER Get the latest news and trends on all things personal branding and the creator economy. https://www.brandsonbrands.com/newsletter

In this episode of Digitally Curious, Andrew Grill speaks with Trevor Davis, renowned futurist and pioneer in big data, AI, and digital transformation about the evolving intersection of artificial intelligence and the creative industries. Trevor shares insights drawn from decades of experience at the cutting edge, delving into the opportunities, challenges, and ethical dilemmas facing creative professionals in the age of “Createch.”Key TopicsTrevor's Journey: From material science, through leadership at IBM, to independent AI consultancy focused on creative industries.Defining Createch: Understanding where creativity meets technology, and how createch businesses differ from traditional creative firms.Industry 4.0 in Creativity: The impact of generative AI, digital twins, extended/virtual reality, blockchain, and 3D printing on artistic and commercial creative fields.Generative AI in Practice:How tools like ChatGPT, OpenAI Sora, and others are transforming animation, content creation, and writing.Tensions between democratisation of content and the diminishing role of creative gatekeepers.Sustainability & AI:Why most createch startups lack sustainability policies, and the significant environmental costs of digital production and AI.The growing need for responsible energy, water, and e-waste management in creative tech supply chains.Ethics & IP in Creative AI:Core dilemmas surrounding data usage, IP, and copyright in AI tools trained on creative works.The legal grey zones and the role of large publishers versus individual artists in rights advocacy.AI's Role in Growth:Predictions for the UK creative sector to reach £300 billion by 2030, with AI and createch as catalysts.The shifting dynamics between brands and agencies as clients use generative tools for early-stage concept work.Agentic AI & The Future of Advertising:The emerging paradigm where AI agents transact and consume advertising—what it means for brands, agencies, and human creativity.Upskilling & Mindset:Why creative professionals must proactively adopt and experiment with AI tools—or risk obsolescence.Three actionable steps for creatives: deepen tool usage, stay informed via industry and technical sources, and build simple agents for hands-on learning.Quick Fire RoundFavourite travel seat: aisleAI wish: automate laundryMost-used app: Things (for daily and long-term planning)Book recommendation: “Helm” by Sarah HallActionable tip: Don't fear AI—explore, experiment, and keep learning.Resources MentionedGuest website: curiousdemon.comConnect: Trevor Davis on LinkedInThanks for listening to Digitally Curious. You can buy the book that showcases these episodes at curious.click/orderYour Host is Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and recent talks, please visit ActionableFuturist.com Andrew's Social ChannelsAndrew on LinkedIn@AndrewGrill on Twitter @Andrew.Grill on InstagramKeynote speeches hereOrder Digitally Curious

In this episode of Supply Chain Now, Scott Luton and Tevon Taylor welcome Gaurav Malhotra, Partner and Supply Chain Technology Leader at EY, to explore how artificial intelligence is transforming supply chains today and where it's headed over the next five years. Gaurav shares how EY is helping organizations embrace emerging technologies to create competitive advantage, avoid “pilot purgatory,” and build more cognitive and resilient supply chains.They cover practical misconceptions holding companies back from adopting AI, the foundational elements required for successful implementation, and real-world examples of immediate impact in logistics, predictive maintenance, and warehouse operations. Gaurav also discusses how organizations can invest in workforce education, reskilling, and culture change to ensure that humans remain at the center of AI adoption. Looking ahead, he offers his perspective on how agentic AI will reshape supply chains into adaptive, orchestrated ecosystems while freeing people to focus on creativity, critical thinking, and enterprise differentiation.Jump into the conversation:(00:00) Intro(04:13) A personal story family pilgrimage to Kauai(07:34) The intersection of supply chain and humanitarian efforts(09:52) Ey's role in global supply chain(15:20) Misconceptions about AI in factories(18:09) Overcoming pilot paralysis(22:29) Immediate benefits of AI in supply chain(26:25) AI's impact on supply chain efficiency(27:18) The role of agentic AI in factories(31:43) Human element in AI-driven supply chains(36:17) Upskilling and reskilling for the AI era(43:05) Future predictions for AI in supply chainsResources:Connect with Gaurav Malhotra: https://www.linkedin.com/in/gauravmalhotra/ Learn more about EY: https://www.ey.com/ Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- Real stories: Fast-tracking value, a pioneering digital transformation with impactful results.: https://bit.ly/4mgp1EWWEBINAR- Real Shipping Stories. Real Money Saved.: https://bit.ly/45PegUmWEBINAR- From Compliance to Impact and Competitive Advantage: How to Decarbonize Your Supply Chain: https://bit.ly/47uXKKoWEBINAR- The Power of Partnership: Building Long-Term Success with Automation Integrators: https://bit.ly/3Ie1WUOWEBINAR- Reengineering supply chain planning: How to get more bang for your buck in 2026-

The world is moving faster than ever. Technology's changing every second, AI is rereading the rulebook, and industries are evolving at warp speed. If you think the skills that got you here will be the same skills that get you there. You're already falling behind.Become a supporter of this podcast: https://www.spreaker.com/podcast/productive-not-busy-podcast--6261465/support. Subscribe today and join a community that's growing stronger every week. The Productive NOT Busy Podcast isn't just a show—it's your playbook for creating momentum, building confidence, and living life on purpose.

The Power of Partnership: Upskilling for Eastern KentuckyGuests:- Dottie Nolan: EKCEP Training Coordinator- Linda Chen & Donnie Grimes: The Center for Professional Development, University of the CumberlandsEpisode Highlights:The Need: Dottie discusses why EKCEP saw a need for new, customized certification courses to make job seekers more employable.The Partnership: The team explains the collaborative process of creating custom, asynchronous training programs that clients can complete on their own time.The Courses: We break down the key skills covered in four certification programs:Financial Literacy: Budgeting, credit, and banking basics.Customer Service: Skills for customer-facing roles across various industries.Digital Literacy: Computer skills, online safety, and software like Microsoft Office.Real-World Impact: We hear a success story and discuss how these certifications demonstrate a candidate's value to potential employers.The Future: Our guests share what's next for this successful partnership and potential new course offerings.Get Involved: Dottie explains how EKCEP clients can sign up for these exclusive, no-cost training opportunities.Thank you to our guests! To learn more about EKCEP's services or to find a job, visit ekcep.org or your local Kentucky Career Center.

In this episode of Healthy Mind, Healthy Life, host Avik Chakraborty sits down with Redha Alayesh, a data-driven marketer and entrepreneur from Saudi Arabia, to break down the essentials of building a marketing department that actually fuels business growth. From startups to established companies, too many leaders still think marketing equals ads and flashy campaigns. Redha explains why success lies in building strong foundations—understanding customers, creating measurable strategies, and avoiding wasted budgets on vanity metrics. Listeners will learn how to move from guesswork to growth, why balancing creativity with analytics matters, and how to upskill teams for long-term retention and performance. If you've ever felt overwhelmed by marketing decisions or unsure of what actually works, this episode delivers clarity, structure, and practical insights. About the Guest   Redha Alayesh is a Saudi-based entrepreneur and marketer who has built ventures and advised top brands across the Middle East. With a focus on data-driven strategies, he helps companies transform marketing from scattered tactics into structured growth engines. Key Takeaways   Marketing success starts with customer understanding and clear journeys, not just ads. B2B and B2C companies require different marketing entry points—context matters. Collecting and using customer contact data is the first step to meaningful insights. Avoid vanity metrics (followers, likes) and focus on clarity metrics (leads, revenue, lifetime value). Experiment before scaling—don't overspend on one idea without testing. Balancing creativity and analytics is crucial; neither works in isolation. Upskilling marketing teams not only drives results but also increases employee retention. Following competitors or trends blindly often leads to wasted budgets—principles and data must guide decisions.   Connect with the Guest   You can learn more about Redha's work and insights by connecting with him on LinkedIn or exploring his consulting projects in marketing and growth across the Middle East via website. Want to be a guest on Healthy Mind, Healthy Life?   DM on PodMatch: Send me a message here Disclaimer   This video is for educational and informational purposes only. The views expressed are the personal opinions of the guest and do not reflect the views of the host or Healthy Mind By Avik™️. We do not intend to harm, defame, or discredit any person, organization, brand, product, country, or profession mentioned. All third-party media used remain the property of their respective owners and are used under fair use for informational purposes. By watching, you acknowledge and accept this disclaimer. Healthy Mind By Avik™️ is redefining mental health as a necessity, not a luxury. With over 4,400+ episodes and 168.4K+ global listeners, our platform shares powerful podcasts on: Mental Health & Emotional Well-being Mindfulness & Spiritual Growth Holistic Healing & Conscious Living Trauma Recovery & Self-Empowerment Subscribe now and join the journey.   Building a Healthy Mindset in Entrepreneurship with Jason VanDevere     In this episode of Healthy Mind, Healthy Life, host Sana sits down with Jason VanDevere, entrepreneur, author of Dream Driven, and founder of GoalCrazy. Jason shares his story of walking away from a multi-million dollar family business to build his own path with just a vision, a journal, and relentless persistence. From selling over 40,000 planners to creating multiple income streams and now publishing his upcoming book, Jason opens up about the mental, emotional, and practical side of entrepreneurship. This conversation goes beyond success stories—it's about protecting mental health, finding balance, setting boundaries, and fueling your business with passion and systems that work. Whether you're in your first launch or scaling your fifth year, Jason's insights will help you design a business that supports your life—not overtakes it. About the Guest   Jason VanDevere is an entrepreneur, podcast host, and creator of the GoalCrazy Planner. He has built a seven-figure business from scratch, manages a thriving real estate portfolio, and coaches others on designing a life that aligns with their deepest dreams. His new book, Dream Driven (launching September 9, 2025), guides readers through clarifying their vision and building businesses that make their dream lifestyles possible. Website: goalcrazy.comBook: Dream Driven (available September 9, 2025, on Amazon) Key Takeaways   Balance is possible in entrepreneurship if you design your business around your desired lifestyle—not the other way around. Clarity of vision helps push through fear, doubt, and financial struggles in the early years. Dreams give goals meaning; without dreams, entrepreneurs often end up in “survival mode.” Journaling can help unload fears, clarify thoughts, and keep the mind available for focused work. Taking regular “mindset days” (full days off during the week) prevents burnout and sparks creativity. Passion fuels persistence, but systems and practical strategies make long-term success possible. Boundaries—like timers and fixed work hours—protect mental health and family life. Family commitments can drive productivity by limiting wasted time and forcing focus on high-value activities. Success isn't about building the biggest business; it's about building the life your business fits into.   Connect with the Guest   Website: goalcrazy.comFree PDF: goalcrazy.com/ideaBook: Dream Driven (Amazon, September 9, 2025) Want to be a guest on Healthy Mind, Healthy Life?   DM on PM – Send me a message on PodMatch DM Me Here: https://www.podmatch.com/hostdetailpreview/avik CHECK PODCAST SHOWS & BE A GUEST:   Tune to all our 19 podcasts: https://www.podbean.com/podcast-network/healthymindbyavik Subscribe To Newsletter: https://healthymindbyavik.substack.com/ Join Community: https://nas.io/healthymind OUR SERVICES   Business Podcast Management Individual Podcast Management Share Your Story With World STAY TUNED AND FOLLOW US!   Medium - https://medium.com/@contentbyavikYouTube - https://www.youtube.com/@healthymindbyavikInstagram - https://www.instagram.com/healthyminds.pod/Facebook - https://www.facebook.com/podcast.healthymindLinkedIn Page - https://www.linkedin.com/company/healthymindbyavikLinkedIn - https://www.linkedin.com/in/avikchakrabortypodcaster/Twitter - https://twitter.com/podhealthclubPinterest - https://www.pinterest.com/Avikpodhealth/ SHARE YOUR REVIEW   Share your Google Review Share a video Testimonial #podmatch #healthymind #healthymindbyavik #wellness #HealthyMindByAvik #MentalHealthAwareness #StorytellingAsMedicine #PodcastLife #PersonalDevelopment #ConsciousLiving #GrowthMindset #MindfulnessMatters #VoicesOfUnity #InspirationDaily #podcast #podcasting #podcaster #podcastlife #podcastlove #podcastshow #podcastcommunity #newpodcast #podcastaddict #podcasthost #pdcastepisode #podcastinglife #podrecommendation #wellnesspodcast #healthpodcast #mentalhealthpodcast #wellbeing #selfcare #mentalhealth #mindfulness #healthandwellness #wellnessjourney #mentalhealthmatters #mentalhealthawareness #healthandwellnesspodcast #fyp #foryou #foryoupage #viral #trending #tiktok #tiktokviral #explore #trendingvideo #youtube #motivation #inspiration #positivity #mindset #selflove #success

Dr. Ja-Nae Duane is a behavioral scientist, entrepreneur, award-winning innovator and author of the new book, “SuperShifts: Transforming How We Live, Learn, and Work in the Age of Intelligence”. Mike Petrusky asks Ja-Nae about the book in which she and her co-author, futurist Steve Fisher, deliver an incisive overview of how we are at the end of one 200-year arc and embarking on another. Mike and Ja-Nae discuss the new age of intelligence and the various catalysts for change currently affecting individuals, businesses, and society. They explore specific areas impacting our workplaces and built environment which are evolving from centralized, industrial models to more flexible, intelligent ecosystems, driven by AI and technological advancements. Ja-Nae says the lines between physical and digital realities are blurring, leading to the concept of "reality remix" where buildings can become cognitive ecosystems with digital twins and AI-assisted amenities, but human connection remains vital for our mental health and well-being, so facility management leaders will continue to have a big role to play as we move ahead. Upskilling in data and AI literacy, as well as human-centered design, will be essential for futureproofing the workplace, so Mike and Ja-Nae offer the encouragement and inspiration you will need to be a Workplace Innovator in your organization! Connect with Ja-Nae on LinkedIn: https://www.linkedin.com/in/janaeduane/ Buy Ja-Nae's book “SuperShifts”: https://bit.ly/SuperShifts Learn more about Ja-Nae: https://www.ja-nae.io/ Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Actionable TakeawayRedesign work so it energises instead of drains youIdentify your energisers and build them into your dayTurn positive thinking into concrete actionPractise getting into flow for maximum impactAnchor your team with a clear sense of purposeExplore AI tools and learn how to use them nowStep up as the guide who directs and clarifiesMake space for reflection to lead with wisdom Connect with Josh Allan Dykstra:Learn more about Josh Allan DykstraJosh on LinkedInJosh on InstagramJosh on FacebookConnect with Christian "Boo" Boucousis:Learn more about Christian BoucousisBoo on LinkedInBoo on InstagramBoo on YouTube Support the Podcast:If this episode meant something to you, please consider subscribing and reviewing the show. It helps more leaders and future leaders discover these stories.And if someone comes to mind while you're listening, send it their way. A small share can go a long way.

In this episode of Disruption Interruption, host KJ sits down with Karthik Manimozhi, Chief Growth Officer at MindBridge, to discuss the transformation of finance and auditing through human-centric AI. From the limitations of traditional sampling audits to the promise of AI-driven transparency, Karthik shares insights from his journey as a FinTech entrepreneur and offers a vision for a future where technology and human expertise work hand-in-hand to drive meaningful change in business and society. Key Takeaways: [4:00] - The End of Sampling in AuditsTraditional audit sampling only reviews a small fraction of data, leading to missed issues. AI now enables analysis of 100% of financial data, increasing trust and transparency. [10:20] - Human-Centric AI: Augment, Not ReplaceAI should empower people, not replace them. The future is about using AI to solve complex problems and enable small teams to manage massive operations. [36:45] - Digital Readiness is CriticalOnly 20% of finance organizations are currently digital-ready; this must reach 50% by 2030 for meaningful change. Upskilling and embracing new technology are essential. [29:00] - AI Democratizes OpportunityAI is not just for large enterprises—no-code platforms and accessible tools are unlocking value for small businesses and addressing global challenges like education and healthcare. Quote of the Show (31:38):"Artificial intelligence is an Iron Man suit on your conventional systems. You can still keep your data, your processes in the same place, and now you can collate all of them and create that unified view." - Karthik Manimozhi Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome. Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval Ways to connect with Karthik Manimozhi: LinkedIn: https://www.linkedin.com/in/karthikmanimozhi Company websites: MindBridge , mindbridge.ai How to get more Disruption/Interruption: Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755 Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlDSee omnystudio.com/listener for privacy information.

This episode explores the widening treasury skills gap and how organizations can address it. Paul Galloway outlines the pressures of technology adoption, market complexity, and strategic demands, and what treasury professionals and hiring managers can do to keep up. From targeted hiring to “Semper Gumby” adaptability, learn how to build a future-ready team.  

In this episode, Jeff Utecht, Tricia Friedman, and Dr. Curt Merlau discuss the transformative role of AI and data literacy in education and employment. They explore how Pivot, an AI-powered tool, helps unemployed individuals find better job opportunities and training. The conversation emphasizes the importance of data literacy for educators and the potential of AI to personalize learning and improve educational outcomes. They also highlight real-world applications of data in education and the need for teachers to embrace AI responsibly to prepare students for the future. Connect with our guest on LinkedIN: Vice President @ Resultant | EdD, Organizational Leadership and Learning Former Educator, Administrator, and now Consultant. Interoperability Nerd. AI Enthusiast Connect with the work Dr. Curt does. Chapters 00:00Introduction to Pivot and AI in Employment 02:15The Importance of Data and AI Literacy 06:27AI's Role in Education and Personalized Learning 10:08The Power of Data in Student Success 12:42Emerging Pathways and Career Opportunities 19:36Preparing Teachers for an AI-Driven Future   Connect with Jeff and Tricia on LinkedIN   Jeff:  https://www.linkedin.com/in/jeffutecht/     Tricia: https://www.linkedin.com/in/tricia-friedman/  

As technology and talent expectations transform what skills matter most, employees expect resources that push their careers forward. Employers who prioritize upskilling and reskilling have a distinct advantage over their competition and better position themselves for long-term success. Plus, with skill gaps emerging as one of the biggest challenges in HR, reskilling and upskilling has the power to spread operational knowledge, boost employee engagement and truly align your employees — no matter when they started with your organization. Join Dr. Michelle Weise, an award-winning author and Chief Impact Officer of the Kern Family Foundation, on this episode of the HR Break Room® as she discusses: common workforce skill gaps upskilling and reskilling priorities building talent development programs ·

In this episode of BRAVE COMMERCE, Rachel Tipograph and Sarah Hofstetter are joined by John Alvarado, U.S. Chief Brand Officer at Suntory Global Spirits. As more companies replace traditional CMO roles with Chief Brand Officers, John explains why brand-building—not just marketing—is central to growth, especially in a category steeped in heritage and ritual.From transforming Jim Beam's go-to-market strategy to embracing Gen Z's flavor-first preferences, John shares how Suntory is putting the consumer at the center of everything—from digital upskilling to cultural collabs. Plus, a personal story about bravery that's both touching and cinematic.Key Takeaways:Why Brand Still WinsIn an age of economic uncertainty, Suntory is doubling down on brand equity rather than discounting. John shares how this conviction is fueling consumer love and long-term loyalty.Upskilling with PurposeFrom media to marketing, Suntory's teams are evolving into digital generalists. John reveals how a “fail forward” culture and clear alignment have made upskilling more than a box-checking exercise.Flavors, Funnels, and the Future of SpiritsWith Gen Z entering the category, Suntory is leaning into bold flavors, limited-time offerings, and full-funnel marketing. Learn how launches like Jim Beam Pineapple reflect a new generation's preferences and pace.

Today on the Talent Development Hot Seat Podcast, I'm joined by Lizzy Kizer, Director of Learning and Development at Johnson Controls, seasoned educator, and champion of building learning cultures for technical organizations. With a background spanning corporate, government, higher education, and K-12, Lizzy brings a unique blend of expertise in adult learning, instructional design, and science education to her work leading learning initiatives for JCI's 30,000-strong technical labor force.Subscribe to our weekly updates and monthly talent development newsletter here. Order Own Your Career Own Your Life on AmazonApply to Join us in the Talent Development Think Tank Community!This episode is sponsored by LearnIt, which is offering a FREE trial of their TeamPass membership for you and up to 20 team members of your team. Check it out here.Connect with Andy here: Website | LinkedInConnect with Lizzy Kizer here: LinkedInIn this candid and practical conversation, Lizzy and I dive deep into the real-world challenges and solutions for onboarding, upskilling, and fostering continuous growth in large, complex organizations. Drawing on her career journey from zoology major and science teacher to L&D leader, Lizzy shares insights into what it takes to create relevant, impactful learning programs that drive both employee retention and business results.In this episode, Lizzy discusses:Her unconventional path from science education to learning and development and why so many effective L&D professionals have roots in K-12 teaching.The critical importance of making learning immediately applicable and relevant, with adult learners motivated by real job needs and future career goals.How Johnson Controls transformed technical onboarding from a fragmented, manager-driven process to a scalable, centralized program with over 80% coverage and measurable ROI.The structure of their onboarding approach, including phased learning, strong “human touch” welcome, role-specific cohorts, and a blend of virtual and in-person components tailored to regional needs.Eye-popping results: 300% ROI, 5–7x improved retention, 36% increase in role performance, and huge manager time savings.Key strategies for upskilling and reskilling a frontline technical workforce—moving beyond product training to leveled, scaffolded learning pathways for foundational, intermediate, and advanced skills.How to pinpoint future skills needs (and stay agile as technology evolves), create responsive L&D solutions, and benchmark learning impact with real business KPIs.Practical approaches to evaluating learning ROI including measuring performance impact, retention, and even manager and employee Net Promoter Scores.Johnson Controls' evolving journey in career development, job architecture, and leadership pipelines, making it easier for employees to find new roles, grow their skills, and advance.Why passion for learning (and for your learners) drives innovation and impact in talent development...