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Navigating Big Business in Small Town America with Pathfinder AccountingIn this episode of 'Small Town Big Business,' hosts Jennifer Olson and Russell Williams are joined by Brendan Morgan of Pathfinder Accounting and Tax. Brendan shares insights into his specialized CPA firm that focuses on client accounting services, advanced bookkeeping, tax planning, and accounting consultancy. He discusses his journey from New York to Southern Illinois, the evolving landscape of remote work, and his passion for integrating technology into accounting practices. Brendan also explores his community involvement through the Southern Illinois Community Foundation and the Boys and Girls Club, highlighting the importance of local engagement. Additionally, the episode covers practical advice for small business owners on managing bookkeeping, automating administrative tasks, and transitioning accounting services efficiently.00:00 Welcome to Small Town Big Business00:11 Meet the Hosts: Jennifer Olson and Russell Williams00:59 Introducing Brendan Morgan from Pathfinder Accounting and Tax01:10 Pathfinder Accounting and Tax: Services and Specializations02:42 From New York to Southern Illinois: Brendan's Journey03:46 Starting a Business in Marion: Challenges and Opportunities05:52 Clientele and Services: Who Benefits from Pathfinder09:20 Community Involvement and Networking13:19 Automation and Efficiency in Business21:51 Upskilling and Workshops22:33 Bookkeeping Essentials for Small Businesses26:17 Outsourced CFO Services28:52 Community Involvement and Nonprofit Work34:37 Transitioning Bookkeeping Services36:56 The Future of CPA Profession40:20 Finding and Contacting the Business41:21 Conclusion and AcknowledgementsRecorded at EThOs Small Business Incubator and Co-working Spaces in Marion, Illinois.https://members.ethosmarion.org/ SUBSCRIBE TO THE PODCASTOur guest: https://www.pathfinderaccounting.co/
In this classic episode of Supply Chain Now, Scott Luton and Tevon Taylor welcome Gaurav Malhotra, Partner and Supply Chain Technology Leader at EY, to explore how artificial intelligence is transforming supply chains today and where it's headed over the next five years. Gaurav shares how EY is helping organizations embrace emerging technologies to create competitive advantage, avoid “pilot purgatory,” and build more cognitive and resilient supply chains.They cover practical misconceptions holding companies back from adopting AI, the foundational elements required for successful implementation, and real-world examples of immediate impact in logistics, predictive maintenance, and warehouse operations. Gaurav also discusses how organizations can invest in workforce education, reskilling, and culture change to ensure that humans remain at the center of AI adoption. Looking ahead, he offers his perspective on how agentic AI will reshape supply chains into adaptive, orchestrated ecosystems while freeing people to focus on creativity, critical thinking, and enterprise differentiation.Jump into the conversation:(00:00) Intro(04:13) A personal story family pilgrimage to Kauai(07:34) The intersection of supply chain and humanitarian efforts(09:52) Ey's role in global supply chain(15:20) Misconceptions about AI in factories(18:09) Overcoming pilot paralysis(22:29) Immediate benefits of AI in supply chain(26:25) AI's impact on supply chain efficiency(27:18) The role of agentic AI in factories(31:43) Human element in AI-driven supply chains(36:17) Upskilling and reskilling for the AI era(43:05) Future predictions for AI in supply chainsAdditional Links & Resources:Connect with Gaurav Malhotra: https://www.linkedin.com/in/gauravmalhotra/ Learn more about EY: https://www.ey.com/ Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://bit.ly/3XH6OVkThis episode was hosted by Scott Luton and Tevon Taylor and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/ai-human-ingenuity-next-era-supply-chains-1480The content in this video, including all audio, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now. For licensing inquiries or permissions, please contact us at production@supplychainnow.com © 2025 Supply Chain Now. All rights reserved.
Hire Yourself Podcast with Pete GilfillanAgeism is real, and it's accelerating. In this reuploaded episode, Pete breaks down how executives in their late 40s, 50s, and 60s can protect themselves from being pushed out of corporate life before they're ready. With layoffs rising, loyalty disappearing, and older leaders being overlooked or replaced, Pete outlines eight practical steps to stay relevant, protect your income, and build long-term security.In this episode, Pete discusses:Acknowledging ageism as a real threat Ageism is growing across industries. Recognizing the bias early helps you prepare and take strategic action before it impacts your career.Modernizing your resume and online presence Showcasing recent accomplishments, updated skills, and new certifications helps counter the perception that older executives aren't up to date.Continuing to build and demonstrate leadership Senior-level leaders bring decades of experience. Highlighting decision-making skills, innovation, and cross-generational leadership reinforces your value.Leveraging your network and building mentorship Strong professional relationships increase your visibility, create opportunities, and help validate your expertise.Upskilling and reskilling to stay relevant Staying current with technology, AI, data, and new systems demonstrates adaptability and commitment to growth.Leading multi-generational teams Showing strength in mentoring younger talent and collaborating across age groups helps counter age-based assumptions.Creating a Plan B through business ownership Real estate, consulting, and especially semi-absentee franchise ownership can help create income security when corporate roles disappear.Advocating for yourself in the workplace Communicating your value and maintaining visibility helps reduce the impact of bias, even in environments where ageism is never openly acknowledged.Key Takeaways:Ageism is real, rising, and impacting executives earlier than ever.Fifty percent of corporate executives over 50 are pushed out before they are ready.Only ten percent of those who get pushed out earn the same or more in their next role.You must protect yourself before ageism hits, not after.Building income security outside of corporate — especially through semi-absentee franchise ownership — creates real stability and control.A side business gives you a runway, a pivot point, and a safety net when corporate life shifts unexpectedly.“Ageism is unavoidable, but being unprepared is optional. Build something on the side so you're never caught flat footed.” — Pete GilfillanCONNECT WITH PETE GILFILLAN:
Join this episode of DMRadio to look back at 2025, a year defined by natural language automation, rapid upskilling, and intelligent orchestration across the enterprise. Host Eric Kavanagh interviews Binny Gill of Kognitos, John Munsell of Ingrain AI, and Peter Sprygada of Itential about how NLP-driven interfaces and coordinated automation changed the way people work. Hear what shifted, what scaled, and how organizations prepared their teams for an AI-powered future.
As we close out 2025, Peter and Dave are making predictions about what's coming in 2026, especially around AI, organizational change, and how teams actually work.They cover five key predictions:AI moves from tools to organizational capability: Organizations that invest in literacy, governance, and data foundations will pull ahead of those just sprinkling AI on top and hoping for the best.Critical thinking beats prompt engineering: The real competitive advantage won't be writing clever prompts. It'll be knowing when to pause, think through the problem, and decide if you even need the AI in the first place.Product delivery becomes non-negotiable: After 20 years of pushing Agile principles, AI might finally force organizations to actually adopt them (even if they're reluctant to call it "Agile").Businesses return to fundamentals: Just like the dot-com bubble, we're heading toward a moment where the market will care more about revenue, customers, and sustainability than hype.Reskilling becomes a structural investment: Organizations will need to figure out what roles actually look like in an AI-enabled world and invest in growing their people, not just replacing them.At the end, Peter and Dave pick which prediction is hardest to measure (spoiler: it's critical thinking) and commit to revisiting these in March to see how wrong they were.If you've been wondering where all this AI stuff is actually heading, this episode cuts through the noise with grounded, practical predictions you can actually use.Related episodes:AI and Knowledge Management with Derek Crager: https://www.buzzsprout.com/1643821/episodes/17360635Product vs. Process Innovation: https://www.buzzsprout.com/1643821/episodes/7953100There Are No Safe Bets in Business Anymore: https://www.buzzsprout.com/1643821/episodes/17433034Reach out: feedback@definitelymaybeagile.com
In 2025, financial planning is being transformed by automation, AI, and upskilling. Generative AI enables real-time forecasting and budgeting, while automation reduces errors and frees finance professionals for strategic tasks. Cloud-based platforms improve collaboration, and upskilling in AI and data analytics is a priority for nearly half of finance leaders. These changes make financial planning more agile and accurate, benefiting both organizations and consumers. Innovations like integrated cloud tools and real-time analytics are helping finance teams adapt, ensuring they remain competitive and relevant in a rapidly evolving, tech-driven landscape.
"If my top talent walked out tomorrow, or AI shook things up overnight, would I still know how to win with people ?"This is the question Kate and I discuss - the urgent need to rewire work and change the way we view talent, skills and the workplace. One of the shifts is moving from viewing individuals as mere “employees” to recognising them as “contributors.” This change fosters a sense of agency within any organizational system.The topic of agency highlights a crucial shift: workers have agency to choose and the long time loyalty contracts are gone. People, particularly the younger generations now prioritize health benefits, time off, and flexible working over pay raises. This signifies a deeper desire for lifestyle integration and genuine care from employers. It's about feeling valued for one's skills from day one, having a voice, and ensuring long-term employability, especially with AI on the horizon. If our identity is tied to what we know, how do we adapt when AI “knows more”?Historically, the more people got used to new tech, the less anxious they became. But with AI, it's the opposite! The closer people get, the more nervous they feel. This isn't just about understanding the tech; it's about our identity and status tied to what we know versus what we're willing to learn. This paradox calls for a fundamental shift: from being “know-it-alls” to “learn-it-alls.” Leaders must foster environments where learning and adaptability are paramount, rather than relying solely on existing expertise.If you had the opportunity to redesign work in this department how would you do it differently ? The insights you'll get from this episode are : - It is people, not technology, who breathe life into businesses and keep them competitive; the pressure businesses are under puts a premium on talent and GenAI is increasing the gap between average and high-performing employees.- Hiring, development and promotion must be right for a business to unlock opportunities, but workers have more options than ever before - Gen Z feel work is broken and the lift provided by augmented AI does not fix what is broken.- The proximity paradox, i.e. the nearer people get to AI, the more nervous they are about it, is the opposite of past experiences with tech – if people are worried about losing their jobs and using AI, they will not innovate and look forward.- This paradox is also a human paradox – GenAI provides no reassurance as it is always changing and learning, which is at odds with a system that values knowing over learning: know-it-all v learn-it-all is a threat to identity and status.- Companies must care about guiding employees so that they stay relevant, and managers must have honest conversations with employees about how AI will change their jobs – this may well involve not having all the answers.- The employee turnover rate is driven by the labour market and HR must know what the company's reputation is externally to prevent the top talent from leaving in a flexible and fluid talent supply – motivation is key here.- More agility in the workforce requires intentional work redesign - fixed v flex v fully flow roles - to solve real human problems and supply gaps through e.g. offshoring, right-shoring, making use of global capacity centres.- Leaders must be able to work across temporal, digital, cultural and behavioural boundaries, and across generations, i.e. manage paradox, sense markets and people, have a global mindset, and embrace DE&I.- Upskilling is crucial, as skills are the real
What does it really mean to build an AI-forward company that is still deeply human-first? In this episode, host Susan Diaz and senior HR leader and mentor culture advocate Helen Patterson talk about jobs, guardrails, copyright, environmental impact, and why mentorship and connection matter more than ever in the age of AI. Episode summary Susan is joined by Helen Patterson, founder of Life Works Well, senior HR leader, and author of the upcoming book Create a Mentor Culture. They start with a Y2K flashback and draw a straight line from past tech panics to today's AI headlines. Helen shares why she sees AI as the latest evolution of technology as an enabler in HR - another way to clear the admin and grunt work so humans can focus on growth, development, and real conversations. From there, they dig into: The tension between "AI will kill jobs" and tens of thousands of new AI policy and governance roles already posted. How shadow AI shows up when organizations put in blanket "no AI" rules and people just reach for their phones anyway. The very real issues around privacy, copyright, and intellectual property when staff feed proprietary material into public models. The less-talked-about environmental impact of AI and why leaders should demand better facts and more intentional choices from tech providers. In the second half, Helen brings the conversation back to humanity: mentorship as a counterweight to disconnection, her One Million Mentor Moments initiative, and how everyday "micro-mentoring" at work can help people adapt to rapid change instead of being left behind. They close with practical examples of using AI for good in real life - from travel planning and research to late-night dog-health triage - without letting it replace judgement. Key takeaways This isn't our first tech panic. From Y2K to applicant tracking systems, HR has always framed tech as an enabler. GenAI is the newest layer, not an alien invasion. Looking back at history helps calm "sky is falling" narratives. Jobs are changing, not simply disappearing. Even as people worry about AI-driven job loss, platforms like Indeed list tens of thousands of AI policy and governance roles. The work is shifting toward AI-forward skills in every function. Blanket "no AI" rules don't work. When organizations ban external tools or insist on only one locked-down platform, people quietly use their own devices and personal stacks anyway - creating shadow AI with real privacy and IP risk. Guardrails and education beat prohibition. Copyright and confidentiality need more than vibes. Without clear guidance, staff will copy proprietary frameworks or documents into public models and re-badge them. Leaders need simple, well-communicated philosophies about what must not go into AI tools. Environmental impact is part of human-first. Training and running large models consumes energy. The real solution will be systemic (how tech is built and powered), but individuals and organizations can still use AI more efficiently, just like learning not to leave all the lights on. Mentorship is the ultimate human technology. Helen's work on Create a Mentor Culture and One Million Mentor Moments reframes mentoring as everyday, one-conversation acts that share wisdom, reduce fear, and help people reskill for an AI-forward world. Tech should support that, not replace it. Upskilling beats layoffs. When roles change because of AI, the most human-first response isn't to cut people loose, it's to invest in learning, mentoring, and redeployment so existing talent can grow into new, AI-augmented roles. Use AI to simplify life, not complicate it. From planning multi-country trips to triaging whether the dog really needs an emergency vet visit, smart everyday use of AI can save time, money, and anxiety - freeing up more space for the work and relationships that actually matter. Episode highlights [00:01] Susan sets the scene: 30 episodes in 30 days to build Swan Dive Backwards in public. [00:39] Helen's intro: Life Works Well, heart-centred high-performance cultures, and her focus on mentorship. [03:43] What an AI-forward and human-centred organisation looks like in practice. [04:00] Y2K memories and why today's AI panic feels familiar. [06:11] 25–35K AI policy jobs on Indeed and what that says about the future of work. [07:49] Jobs lost vs jobs created—and why continuous learning is non-negotiable. [15:19] The danger of "everyone is using AI" with no strategy or safeguards. [19:25] Shadow AI, personal stacks, and why hard bans don't stop experimentation. [21:13] A real-world IP scare: proprietary material pasted into GPT and re-labelled. [23:06] GPT refusing to summarise a book for copyright reasons—and why that's a good sign. [24:03] The case for a simple AI philosophy doc: purpose, principles, and communication. [25:24] Environmental concerns, fact-checking, and the server-room-to-laptop analogy. [30:17] New social media laws for kids and what they signal about tech accountability. [30:41] One Million Mentor Moments: why one conversation can change a career. [31:22] From elite programmes to everyday mentor cultures inside organisations. [35:01] AI for mentoring and coaching: bots, big-name gurus, and internal use cases. [36:30] Using AI for travel planning, research, and everyday life admin. [37:35] Susan's story: using AI to triage a dog-health scare instead of doom-scrolling vet sites. [38:37] Life Works Well's roots in work–life harmony and simplifying with tech. [39:35] Where to find Helen online and what's next for her book. If you're leading a team (or a whole organization), use this episode as a prompt to ask: Where are we treating AI as a tool in service of humanity - and where are we forgetting the human first? Do our people actually know what's OK and not OK to put into AI tools? How could we use mentorship - formal or informal - to help our people navigate this shift instead of fearing it? Connect with Susan Diaz on LinkedIn to get a conversation started. Agile teams move fast. Grab our 10 AI Deep Research Prompts to see how proven frameworks can unlock clarity in hours, not months. Find the prompt pack here. You can connect with Helen Patterson on LinkedIn and follow her work on Create a Mentor Culture and One Million Mentor Moments via lifeworkswell.ca
Hear insights on education trends that set employers up for greater success, including a shift toward competency-based analyses that ensure employees have a clear roadmap for growth that aligns with employer expectations and leads to smarter hiring choices for employers, more focused development, and stronger performance management. Get the inside scoop from DMEC Education gurus Kristin Jones, CLMS, PHR, SHRM-CP, Director, Education Programs, and Laura Boll, CLMS, Experiential Learning Manager. Resources:Certification & Training resourcesCertified Leave Management Specialist Certification: Expanded and RedesignedBuilding a Return-to-Work Microcredential Course2025 DMEC AI Think Tank White Paper: Defining Ethical and Effective Workforce Integration of Artificial Intelligence in Leave and Accommodation ManagementBecome a DMEC member today to access high-quality, laser-focused education and training employees need to ensure compliance. Learn more and join our community of workplace accommodation and leave management professionals today!Mentioned in this episode:Are Leave Management Specialists Asking the Right Questions?Increase Your Professional Value. Become a Certified Leave Management Specialist Today: https://dmec.org/certification-and-training/clms-certification/DMEC
Abu Bakkar, chief innovation officer at HLB International, discusses how artificial intelligence is transforming the priorities of the professional services sector, the challenges this presents to the next generation of consultancy recruits and why upskilling has become mandatory. HLB International is a global network of advisory and accounting firms. In the worldwide top ten of advisory organisations, HLB spans across more than 150 countries encompasses the work of around 60,000 individuals.
Why does it feel as though every headline about the future of work points to AI pushing entry-level roles off a cliff? That question stayed with me as I sat down with Robin Adda, a long-time learning and development leader, bestselling author, and one of the most balanced voices I have heard on skills, technology, and the workplace. Robin argues that AI can protect white-collar roles rather than erode them, and hearing him explain why immediately shifted the tone of the conversation. From the start, Robin talks about how traditional training models have failed to keep pace with reality. Companies know the skills gap is widening, yet many still rely on broad, generic programmes that miss what people actually need. His journey toward building SkillsAssess grew out of that frustration. He realised that training without insight only scratches the surface, and employees end up going through motions instead of growing in ways that matter. Inside organisations, the picture is even more complicated. Robin describes teams that want to move forward but have no clear road map, along with job seekers who struggle with basic digital tasks long before they reach more advanced expectations. Opportunity exists, yet people often cannot reach it because they lack a personal starting point. His work focuses on bridging that divide by giving individuals clarity and giving leaders accurate visibility into their workforce. We also talk about the emotional weight behind all of this. Anxiety around AI is everywhere, especially for people who feel their role is drifting into uncertainty. Robin has seen organisations handle this well by focusing on clear information rather than vague reassurance. When people understand what they need to learn and why, their fear gradually shifts into something more constructive. Another area that stood out was his emphasis on human strengths. As routine work moves to AI systems, qualities like curiosity, communication, and thoughtful decision making become even more valuable. Robin explains how behavioural profiling and tailored learning pathways can help companies build stronger teams rather than rely on technology to smooth every challenge. By the end of our conversation, I found myself thinking differently about the future of work. Robin's perspective is grounded in decades of watching technology rise, fall, and rise again. He sees AI as a chance to rethink employability rather than fear the disruption. In his view, if we use these tools wisely, we can build a workforce that is more confident, more adaptable, and more resilient. So here is the question I want to leave you with. If learning could finally become personal, and if AI could help people understand their own potential instead of replacing it, what would that change for you and your organisation? And how would it reshape the way you think about your career? I would love to hear your thoughts. Find out more at https://skillsassess.ai and by following the SkillsAssess' LinkedIn Listen to Robin and key industry guests on the SkillsAssess podcast - When Skills Matter Connect with Robin directly on LinkedIn Tech Talks Daily is Sponsored by NordLayer: Get the exclusive Black Friday offer: 28% off NordLayer yearly plans with the coupon code: techdaily-28. Valid until December 10th, 2025. Try it risk-free with a 14-day money-back guarantee.
How can AI and innovation transform not just the business side of sports, but create truly human-centered fan experiences? In this episode, Christa Stout, the Chief Strategy and Innovation Officer for the Portland Trailblazers, talks with Kate O’Neill about building people-first strategies in professional sports, using AI to impact real human experiences, and lessons in innovation from around the world. Topics covered: The evolving role of Chief Strategy and Innovation Officer in sports Balancing business value with fan, community, and employee impact Approaches to meaningful innovation and international development lessons Building and implementing AI strategy in a sports organization Change management and centering real people in organizational change How generative AI unlocks human potential and personalizes fan engagement Organizational metrics for innovation, inclusion, and impact Upskilling employees and culture change for AI adoption Creating frictionless, joyful fan experiences with technology Connect with Christa StoutPortland Trailblazers WebsiteLinkedIn Episode Chapters00:00:05 – Introduction to the Tech Humanist Show & Guest Overview00:01:33 – The Scope of Strategic and Innovation Leadership in Pro Sports00:02:58 – The Rise of Strategy Roles & Future-Focused Planning00:05:42 – What Makes an Innovative Sports Team?00:07:23 – Lessons in Innovation from International Experience00:09:16 – Change Management: Combining Theory and Impact00:14:54 – Embedding AI Strategy: From Curiosity to Company-Wide Change00:19:15 – Real-World Results: AI's Impact on Employee and Fan Experiences00:22:38 – Humanizing AI: Where Tech Enables Personal Touch00:26:18 – Redefining “Value” in Sports Organizations00:29:38 – Evolving Metrics and Exponential Possibilities with AI00:32:42 – Building Employee Buy-In and Upskilling for AI Adoption00:35:01 – Tools & Anticipated Changes for the Future of Sports Innovation00:37:25 – What True Innovation Could Mean for the Sports Experience00:39:46 – Closing Thoughts, Where to Connect, and Outro
I interviewed Denise Chafin, CEO of Top Source Talent, discussing the evolving landscape of talent acquisition and the impact of AI on recruiting. We discussed the importance of upskilling, the relevance of legacy skills, and the necessity of in-person communication in a technology-driven world. Denise shares her extensive experience in the recruiting industry and emphasizes the need for human-centric approaches in talent acquisition, highlighting the value of storytelling and relationship-building in the hiring process. Chapters 00:00 Introduction to Career Talks Podcast 01:32 Denise Chafin's Background and Experience 05:10 The Great Skills Reset and AI's Impact 12:12 Upskilling in the Age of AI 18:32 The Importance of Legacy Skills 23:28 The Future of In-Person Communication 31:12 Closing Thoughts and Future Directions Learn more about your ad choices. Visit megaphone.fm/adchoices
#SalesforcePartner Rohit Khanna on AI Agents in Customer Service: How Smarsh Achieved 56% Deflection with Agentforce 360 Platform. Rohit Khanna, Chief Customer Officer at Smarsh, reveals how AI agents are revolutionizing customer service automation in financial services compliance. In this episode, learn how Smarsh implemented Salesforce Agentforce to achieve 56% deflection rates, 20% productivity gains, and transformed their customer support operations without hiring additional level-one support representatives.Discover the complete strategy behind deploying AI agents in regulated industries, from building proprietary compliance models to implementing data governance layers that ensure accuracy and regulatory compliance. Rohit shares insider insights on personalizing AI agents (meet "Archie"), managing the transition from chatbots to intelligent agents, and preparing teams for the future of agentic workflows in customer service.Key Topics Covered:- AI Agent Implementation - How Smarsh deployed Agentforce for customer service automation- Real Results - 56% deflection rate, 20% efficiency gains, 25% faster resolutions- Financial Services Compliance - Building AI models for market manipulation, fraud detection, and surveillance- Data Governance - Critical frameworks for deploying AI agents in regulated industries- Personalization Strategy - Why naming the agent "Archie" dramatically increased adoption- Future of Work - From human-in-the-loop to agent-in-the-loop workflows- GenAI vs Purpose-Built Models - When to use general purpose vs specialized compliance AI models- Customer Experience - Balancing automation with trust in financial servicesEpisode Timestamps:00:00 - Introduction to Rohit Khanna and Smarsh02:44 - What is Smarsh? Compliance technology explained04:13 - Building AI from the inside out: Proprietary vs partnered models07:33 - Agentforce implementation journey and challenges12:26 - Results: 56% deflection rate and productivity gains15:25 - The power of personalization: Why "Archie" matters18:21 - Trust and data governance in regulated industries22:11 - Data governance layers and policy management25:49 - Human-in-the-loop vs agent-in-the-loop29:10 - Upskilling teams for the AI-powered future32:11 - Intelligent agents for financial crime detectionAbout Rohit Khanna:Rohit Khanna is the Chief Customer Officer at Smarsh, overseeing global customer support, consulting, migrations, managed services, and Smarsh University. With nearly six years at Smarsh, Rohit has led the company's transformation into AI-powered compliance solutions, managing teams across the Philippines, India, Belfast, Costa Rica, UK, and US.About Smarsh:Smarsh is the leading compliance technology provider for regulated industries, specializing in electronic communications archiving, surveillance, and AI-powered financial crime detection. For 20 years, Smarsh has been the trusted custodian of communications data for major financial institutions worldwide, using proprietary AI models and GenAI agents to detect misconduct, reduce false positives, and ensure regulatory compliance.Resources Mentioned:- Salesforce Agentforce- Salesforce Agentforce for Service- Digital Reasoning (acquired by Smarsh)---Book Enterprise Training — [https://www.upscaile.com/](https://www.upscaile.com/)Subscribe to our free newsletter — [https://www.theaireport.ai/subscribe-theaireport-youtube](https://www.theaireport.ai/subscribe-theaireport-youtube)---What's your experience with AI agents in customer service? #AIAgents #CustomerService #Agentforce #Salesforce #ComplianceTechnology #FinancialServices #GenAI #CustomerExperience #AIAutomation #AgenticWorkflows #DataGovernance #FinancialCompliance #CustomerSupport #AIinBusiness #Smarsh
In the third episode of the youth series of Career Choice: The Intelligent Way, Seerat interviews Dr. Sweta Adatia, an award-winning neurologist, founder of Mybraindesign, a career mapping tool based on neuroscience, and the author of the Future Ready Now book, along with Dr. Leena Khanzode, the founder and president of Taarika Foundation. Together, they emphasize the importance of hard and soft skills, the emerging fields of AI and robotics, and whole-brain skill building to become the best version of ourselves.
El Mundo de Cabeza - María Fernanda Vergara, El auge del Upskilling y Reskilling by FM Mundo 98.1
In this episode of Today in Tech, host Keith Shaw is joined by Yvette Brown, co-founder of XPROMOS and a leading voice in generative AI education. They dive deep into the growing disconnect between AI adoption and employee readiness — with new research revealing that many AI projects are failing because upskilling efforts are falling short. Yvette breaks down: * Why relying on a “Debbie the AI gal” approach won't scale * How AI “work slop” is flooding organizations with low-quality content * What causes the “garbage in, garbage out” problem * Why iteration, specificity, and context are critical when prompting * The surprising power of tools like deep research and agentic AI pilots They also explore practical AI fluency tips for marketers, managers, and knowledge workers, plus discuss whether the holiday shopping season could be a breakthrough moment for consumer-facing AI agents. Don't miss this episode if you care about: * Upskilling your team for AI success * Avoiding common prompt engineering mistakes * Using AI as a true collaborator — not just a shortcut * Navigating the rise of agentic AI safely Watch now and take on Yvette's AI homework challenge: Ask an AI to analyze your job and help you work smarter.
Ζούμε στην εποχή της τεχνητής νοημοσύνης, της υβριδικής εργασίας καθώς και των νέων ψηφιακών εργαλείων που ήδη αλλάζουν ριζικά τον τρόπο που εργαζόμαστε. Στο πλαίσιο αυτό, δύο είναι οι κρίσιμοι παράγοντες που παίζουν καθοριστικό ρόλο στην προσαρμογή και την εξέλιξη των εργαζομένων: η συνεχής εκπαίδευση και η ανάπτυξη δεξιοτήτων. Πόσο εύκολο είναι όμως αυτό για ελεύθερους επαγγελματίες και μικρές ή μεγαλύτερες επιχειρήσεις, τόσο από άποψη budget όσο και από άποψη χρόνου; Η Κατερίνα Αγορογιάννη, Leadership Delivery Lead στο Vodafone Business, συζητά με τον αρχισυντάκτη της LiFO, Γιάννη Πανταζόπουλο.
In this episode, I speak with Akhil Nigam, CoFounder at Finmo, and we answer the critical question: How can global businesses transform their fragmented treasury operations into unified, intelligent systems that drive growth?He shares insights on why SMEs deserve better treasury solutions, how real-time payment rails are transforming cash management, and why MO AI is becoming the intelligent co-pilot every finance team needs.
In this episode of This Week in NoCode + AI, we sit down with the founding team of Raydian — CEO Riley, and co-founders Andre and Gregory John — to explore how AI is reshaping how we build software.They share how Raydian blends no-code accessibility with AI-assisted coding, walk through a live demo of the platform's built-in database and workflow tools, and discuss what it really takes to bring AI into the builder's toolkit.Links & Resources
The Institute of Internal Auditors Presents: All Things Internal Audit In this episode, Mike Jacka and Yvette Adams talk about one of the most important, and often overlooked, risk areas — human capital management. From talent shortages and upskilling to culture, fraud, and AI, they unpack how people strategy connects directly to organizational success. Hear how auditors can assess workforce risks, build better relationships with HR, and ensure that governance around both people and technology keeps pace with change. HOST: Mike Jacka, CIA, CPA Chief Creative Pilot, Flying Pig Audit, Consulting, and Training Solutions GUEST: Yvette Adams, CIA, CRMA Senior Audit Manager, Zions Bancorporation KEY POINTS: Introduction [00:00–00:00:39] Defining Human Capital Management [00:00:44–00:01:26] Why People Strategy Matters [00:01:26–00:01:50] Top Workforce Risks and Skill Gaps [00:02:36–00:03:37] Upskilling as a Continuous Practice [00:04:16–00:05:51] Talent Retention and Strategy Alignment [00:05:54–00:07:34] Internal Audit's Role in Talent Strategy [00:07:34–00:08:16] Building Trust with HR and Audit Clients [00:08:23–00:09:37] Hybrid Work and Relationship Building [00:10:07–00:11:03] Common HR and Payroll Frauds [00:11:51–00:13:07] AI Governance and Human Oversight [00:14:01–00:14:35] Auditing Culture, Ethics, and Engagement [00:15:04–00:16:44] Using Surveys and Exit Interviews for Insight [00:15:59–00:16:33] Emerging Workforce Risks [00:19:08–00:20:21] Balancing Technology and Humanity [00:21:02–00:21:40] Values, Incentives, and Ethical Governance [00:23:14–00:25:38] Final Thoughts [00:25:38–00:25:49] THE IIA RELATED CONTENT: Interested in this topic? Visit the links below for more resources: 2025 RISE Virtual Conference Global Perspectives & Insights: Social/Human Capital/Culture Risk in Focus 2026 Vision 2035 Visit The IIA's website or YouTube channel for related topics and more. Follow All Things Internal Audit: Apple PodcastsSpotify LibsynDeezer
New data from Matrix Recruitment for Q3 2025 has revealed that workers in Ireland are prioritising stability, flexibility, autonomy, upskilling, and culture despite economic uncertainty and geopolitical unrest. Despite a seasonal slowdown in manufacturing and construction, finance, healthcare, and engineering remained resilient. Contract and temporary role renewals soared, signalling a "wait-and-see" approach taken by employers awaiting the 2026 Budget, which was announced on October 7. "Employers are now taking stock," says Breda Dooley, Head of Recruitment at Matrix Recruitment. "They're managing costs, protecting key skills, and focusing on retention. It's more of a recalibration built around flexibility and foresight than a hiring freeze from what we've seen." Contract Economy Continued The Matrix Recruitment data confirms that contract and temporary extensions increased during the third quarter, particularly within the finance, engineering, and healthcare sectors. "Contracting is a deliberate strategy," Breda explains. "It allows employers to maintain output, manage uncertainty, and respond quickly to project demand without getting locked into long-term commitments with new permanent contracts." Workers are reaping the rewards of contract work, with experienced contractors leveraging the renewed demand for flexible expertise with strong daily rates and a balanced work schedule being an attractive draw. This all leads to a more agile labour market that supports the business continuity and workers alike. Long-term Strategy Employers were also seen to be shifting focus from external acquisition to internal development. This involves upskilling and mobility programmes, which have rapidly become a critical retention tool. "Companies that invest in their people through structured learning and recognition are seeing measurable improvements in morale and performance," agrees Breda. "Upskilling is not just a training exercise; it's a long-term competitiveness strategy." Matrix Recruitment notes that many organisations are introducing career-path frameworks and mentorship schemes, particularly at the mid-management level. Breda noted that this area is where turnover has been most acute. This also backs succession planning and lessens the need for short-term cover. Candidate Priorities Hybrid and remote arrangements are increasingly being viewed as standard expectations rather than optional benefits, says Breda, who warns that employers who can accommodate flexible patterns are outperforming competitors in both attraction and retention. "Work-life balance is now a key currency," Breda explains. "Candidates are prioritising shorter commutes, hybrid options, and supportive cultures over headline salary figures. Companies that recognise this are securing better talent and higher acceptance rates." Even as salary inflation eases, benefits packages, wellbeing initiatives, and authentic workplace culture remain critical to secure top-tier performers. Regional Outlook Matrix's regional offices in Waterford, Carlow, and Athlone report particularly strong engagement among mid-level professionals looking for hybrid roles close to home. The Midlands and Southeast continue to attract investment in logistics, renewable energy, and advanced manufacturing, supporting job creation in comparison to Dublin's crowded job market. That said, the financial, legal, and tech sectors saw a mild slowdown versus Q2. "This was due to several multinational companies pausing their expansion," explains Breda. "Nevertheless, according to our data, regional recruitment sentiment remains stable as we approach year-end." 2026 Roadmap Matrix Recruitment anticipates a late-year uptick in hiring across supply chain, finance, and healthcare. According to the data, a balanced hiring market is predicted for 2026, with moderate growth predicted across professional services, life sciences, and infrastructure. However, there will be heightened competition for highly skille...
Video version of this episode is here TakeawaysPatrick Sobral's journey reflects the importance of connections in professional growth.Transitioning to consulting offers unique challenges and opportunities.Innovation should be a collective effort within organizations.Startups must be patient and strategic when working with larger companies.Foresight methodologies are essential for navigating uncertainty in business.The consumer journey has evolved significantly with the rise of AI.Education is crucial for consumers navigating product choices.Managing information overload is a challenge in the age of AI.Creating memorable experiences is key to successful consulting.Continuous learning and sharing knowledge are vital for professional development. Chapters00:00 Introduction to Patrick Sobral's Journey04:01 Transitioning to Consulting: A New Perspective06:29 Overcoming Innovation Silos in Corporates09:10 Advice for Startups Collaborating with Corporates11:34 Navigating the Innovation Landscape14:07 Upskilling in a Rapidly Changing Environment16:46 The Evolving Consumer Journey in Beauty and Beyond29:40 Memorable Experiences in Consulting32:40 The Importance of Community and Conversations33:56 Mindfulness in Professional Interactions36:32 Insights Beyond Data39:17 Embracing Uncertainty and Future Thinking41:00 Rapid Fire Insights47:29 Advice for Knowledge Sharing and Learning
What if the biggest barrier to AI adoption isn't the technology itself, but our ability to learn, adapt, and reskill? That question sits at the heart of my conversation with Sagar Goel, Managing Director and Partner at Boston Consulting Group, who leads the firm's global work on digital workforce development and reskilling. Speaking from Singapore, Sagar brings a rare combination of data, strategy, and humanity to the discussion on how AI is reshaping the global workforce—and why the frontline is struggling to keep up. Drawing on BCG's latest "AI at Work" research, Sagar reveals a surprising trend: frontline AI usage has stalled at around 50 percent for the first time. He explains why many companies are still approaching AI as a tool rollout rather than a behavioral and cultural shift. According to him, employees often don't know where or how to use AI effectively, leadership support is lacking, and training programs are too shallow to spark genuine adoption. The result is a productivity paradox—AI potential without real impact. Sagar also unpacks another counterintuitive finding: leaders are more worried than their teams about losing their jobs to automation. He attributes this to leaders' heightened awareness of structural disruption and their own vulnerability in adapting mid-career. Meanwhile, countries across the Global South are outpacing the US in AI adoption, driven by youthful populations, economic necessity, and a hunger for differentiation in tight job markets. Throughout the discussion, Sagar draws a clear line between upskilling and reskilling—two terms often used interchangeably but representing distinct needs. Upskilling, he explains, should embed AI fluency into daily workflows from the CEO down, while reskilling must redeploy people into new, higher-value roles as automation accelerates. He cites IKEA's decision to retrain 8,000 call center staff into design consultants as a model example of turning disruption into opportunity. We close with a candid reflection on leadership responsibility in the age of AI. For Sagar, the message is simple but profound: if skills don't show up on your balance sheet, they won't show up in your business performance. As the half-life of skills shrinks to five years, he urges CEOs to integrate workforce readiness directly into strategy, or risk being outpaced by those who do. This episode is a grounded, data-driven look at what it truly takes to prepare people—not just machines—for an AI-driven world.
Local authorities are boosting their cyber-security systems with the official launch of Ireland's first tailored IT apprenticeship programme for county and city councils. Ten local authorities across Ireland have joined the initiative, which aims to equip staff with the skills and expertise to protect local government networks and data from cyber-attacks. The Cybersecurity Apprenticeship Programme, which allows employees to train while they work, was officially launched by Minister of State at the Department of Further and Higher Education, Research, Innovation and Science, Marian Harkin and Minister of State at the Department of Housing, Local Government and Heritage, John Cummins in Dundalk, Co Louth. Representatives from the Local Government Management Agency (LGMA), which has collaborated with FIT (Fastrack into Information Technology) to deliver the programme, also attended the launch. The scheme features a 70:30 split between workplace learning and off-the-job training. This means the participants are applying the most up-to-date theoretical knowledge to IT practice in local authorities. When completed, the programme will equip participants with the skills and knowledge to work in cybersecurity roles within the local government sector, and they will receive an Advanced Certificate in Cybersecurity (NFQ Level 6). The first cohort of 14 participants began in June, serving their apprenticeships in 10 local authorities and the LGMA. Minister Harkin said the programme opens doors for new talent but also empowers local government's existing workforce. "This apprenticeship is a powerful example of how targeted education and training can support the evolving needs of our public sector, "By investing in both new talent and upskilling existing staff, we are not only strengthening cyber resilience within local government, but also building a future-ready workforce equipped to meet the challenges of a digital society. In addition, this programme supports a number of Government priorities, including growing the number of apprentices within the Public Service." Minister Cummins added: "The Government is committed to expanding apprenticeship and traineeship numbers on a sectoral basis alongside established primary recruitment processes. Today marks an important step in building cyber resilience within local government. "As global vulnerabilities continue to rise in threatening the security of our IT systems, this pioneering programme showcases the dedication of public servants in safeguarding our communities through stronger cyber resilience. This programme demonstrates the commitment of the local government sector to achieve the targets set out in the Public Service Apprenticeship Plan to provide programmes that offer a route to qualifications and careers in a range of diverse areas and to establish the sector as an employer of choice by attracting, retaining and developing its staff." Training takes place online and in person in the Advanced Manufacturing Training Centre of Excellence in Dundalk, where the launch took place. This initiative supports key goals outlined in the Local Government Digital and ICT Strategy 2030 and the Action Plan for Apprenticeship 2021-2025, contributing to the development of a skilled digital workforce in the local government sector. The training programme is being delivered by FIT. CEO Peter Davitt said: "We are proud to launch Ireland's first workforce development apprenticeship for local government. "By embracing tech apprenticeships, this model proactively addresses the challenge of skills obsolescence in today's fast-evolving digital landscape, ensuring that public sector digital services remain robust, secure, and future-ready for the benefit of communities nationwide." Chief Executive Officer of the LGMA, Pauline Mulligan added: "Upskilling current local authority employees is central to our digital transformation strategy, ensuring that they are equipped with the expertise needed to safeguard ...
This week, Traci sits down with Tan Moorthy, CEO of Revature and accomplished business leader with over three decades of experience in the global IT services industry.After 23 years with Infosys—where he served as Executive Vice President across multiple functions including Head of Delivery Operations for US, Canada, and LATAM, Group Head of HR, and Global Head of Education—Tan now focuses on bridging the talent gap through workforce transformation. He's also a champion of sustainable development, having led UN work groups defining corporate metrics for Sustainable Development Goals.Spoiler alert: That knowledge you're protecting isn't as proprietary as you think—and hoarding it might be the very thing keeping you from growing.Tan reveals why learning at the speed of change is the only way to stay relevant, how upskilling existing employees delivers faster ROI than external hiring, and the three-pillar framework (education, engagement, exposure) that builds true competence. Plus, he shares the career-defining moment when a failed proposal taught him that content without communication means lost opportunities.What We Cover:The proposal that changed everything – How losing a client deal due to poor communication skills sparked Tan's transformation into a lifelong learner and eventually led him to share a stage with Steve BallmerWhy comfort zones are career killers – The counterintuitive move from a successful business role into corporate HR that everyone warned against, and why it opened doors Tan never imaginedThe three pillars of competence – Breaking down how knowledge, skills, and attitude combine through education, engagement, and exposure to create lasting workforce transformationLearning at the speed of change – Why continuous learning isn't about getting ahead anymore—it's about staying in the same place you are nowThe upskilling advantage over external hiring – How investing in people who already know your systems, culture, and ecosystem delivers immediate productivity versus the ramp-up time new hires requireWhy knowledge hoarding backfires – The fundamental truth that if you don't share what you know, someone else will—and why giving more means getting more in returnMentorship as a two-way street – How working with Gen Z employees (or any generation different from yours) creates peer-to-peer learning that benefits both sides equallyThe innovation power of different perspectives – Why surrounding yourself with people who think like you guarantees stagnation, and how diverse viewpoints spark breakthrough ideasBuilding elastic teams that bend without breaking – How creating learning ecosystems helps organizations adapt through pandemics, economic shifts, elections, and technological disruptionKey Quote: "You've got to learn at the speed of change for you to stay in the same place that you are, let alone to run." – Tan MoorthyConnect with Tan Moorthy: LinkedIn: Tan Moorthy Company: RevatureConnect with Traci here: https://linktr.ee/HRTraciDisclaimer: Thoughts, opinions, and statements made on this podcast are not a reflection of the thoughts, opinions, and statements of the Company by whom Traci Chernoff is actively employed.Please note that this episode may contain paid endorsements and advertisements for products or services. Individuals on the show may have a direct or indirect financial interest in products or services referred to in this episode.
In this episode of the Drop In CEO Podcast, Deb Coviello explores the power of fractional leadership for businesses facing crisis or transformation. She shares practical strategies for leveraging outside expertise, discusses the value of upskilling through curated audio mini-courses, and offers actionable steps for leaders to assess and fill skill gaps within their teams. Episode Highlights Introduction to Fractional Leadership [2:00] Deb introduces the concept of fractional leaders as a secret weapon for navigating business crises and explains her role as the Drop In CEO. Why Leaders Wait Too Long to Ask for Help [2:18]Discussion on the pitfalls of pride, the importance of timely support, and how fractional leaders can fill critical gaps. Real-World Success Story [7:29] Deb shares a client case study on using fractional leadership to achieve food safety certification and organizational growth. Actionable Steps for Leaders [11:13]Step-by-step guide for assessing team skills, identifying gaps, and deciding when to bring in fractional expertise. For more information about my services or if you just want to connect and have a chat, reach out at: https://dropinceo.com/contact/See omnystudio.com/listener for privacy information.
What happens when you put a mic in front of HR leaders and ask them for their unfiltered takes on AI?In this episode, Daniel and Stephen recap their trip to HR Tech — where they recorded 12 quick-hit “AI Confessions” from folks they met on the conference room floor. From agentic workflows and custom GPT chaos to the real blockers slowing down AI adoption, this one's packed with candid insights from the front lines.You'll hear what HR leaders from companies like Lumen, Articulate, and Airbnb.---- Sponsor Links:
AI Applied: Covering AI News, Interviews and Tools - ChatGPT, Midjourney, Runway, Poe, Anthropic
Jaeden and Conor discuss the significant shifts in the consulting industry due to AI advancements, particularly focusing on Accenture's strategies for reskilling its workforce and the challenges companies face in adopting AI technologies. They emphasize the importance of mindset change and the need for organizations to adapt to new technologies while navigating the hype surrounding AI tools.Get the top 40+ AI Models for $20 at AI Box: https://aibox.aiConor's AI Course: https://www.ai-mindset.ai/coursesConor's AI Newsletter: https://www.ai-mindset.ai/Jaeden's AI Hustle Community: https://www.skool.com/aihustleTo recommend a guest email: guests(@)podcaststudio.comYouTube Video: https://youtu.be/W7CDKSoD9TEChapters00:00 Accenture's AI Journey and Challenges02:41 The Importance of Upskilling in AI05:45 Generative AI's Impact on Consulting08:23 Navigating AI Hype and Realities
Columbia Technology Partners (CTP) fosters a vibrant, competitive culture that blends professional growth with a fun, engaging workplace, shares Allen Scott, the Director of People & Culture. CTP seeks cleared professionals, particularly those with CISSP and ISSEP certifications, for roles in cybersecurity, cloud engineering, and systems engineering. The company supports continuous education with paid training and exams to fuel career advancement. Beyond work, CTP's new office boasts 75-inch TVs, video game tournaments, cornhole, and regular happy hours, creating a welcoming environment where coworkers can connect. With opportunities in Maryland, Aberdeen, and Wright-Patterson Air Force Base, CTP offers prospective employees both challenging missions and a lively, supportive culture.Find complete show notes at: https://clearedjobs.net/columbia-technology-partners-upskilling-from-certs-to-cornhole-podcast_ This show is brought to you by ClearedJobs.Net. Have feedback or questions for us? Email us at rriggins@clearedjobs.net. Sign up for our cleared job seeker newsletter. Create a cleared job seeker profile on ClearedJobs.Net. Engage with us on LinkedIn, Facebook, Instagram, X, or YouTube. _
This week's guest on The Publisher Podcast is Sean Cornwell, CEO of Immediate Media. Sean will be speaking to Colin Morrison at our November AI Forum in London, discussing what AI means to Immediate. There are still tickets left but we're anticipating selling out, so head here to book and for more info on speakers and Masterclasses. Immediate is something of a ray of hope amidst all the AI gloom. Over the last few years, the business - led by Sean - has looked really hard for ways to make AI work to its advantage. Sean and Peter talk about optimism and how important it is to focus on the things you can control, the role of real human beings in content creations, and how to bring those humans along on the AI journey. Peter asks (of course) where print fits into all this. Sean is speaking at The Definitive AI Forum for Media, Information & Events on Tuesday 25th November. It's a one-day event from Flashes & Flames and MediaVoices explaining, discussing and projecting the impact of AI on content creation, discoverability, marketing and management in news media, lifestyle, business information and events companies.
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Trond Aas is CEO and Co-Founder of Attensi, a leader in AI-powered gamified simulation training. Trond shares his background spanning quantum physics, consulting and gaming. He explains how gamification grounded in behavioral science drives engagement which enhances initial and long-term learning especially for younger employees. Trond describes motivation as a critical success factor for sustainable upskilling. He discusses metrics to demonstrate return on investment in skills development and how to improve skills gap issues starting with cultivating a trust-based culture of learning KEY TAKEAWAYS [01:17] Trond starts studying quantum physics to explore fundamental questions about nature. [02:01] After doing research for his military service, Trond goes into industry seeking practical impact. [02:38] Trond joins McKinsey as a business school type experience before pursuing entrepreneurship. [03:10] Interest in games stems from early programming and creativity cultivated during university. [04:08] In gaming, Trond reveals how behavioral science is used to drive engagement and learning. [06:12] Tribal, team-based successes are key to stimulating successful collaboration online. [06:25] Fascination with learning and awareness of superficial gamification drives Attensi's founding. [07:44] Attensi applies science to drive motivation and behavior change with measurable results. [09:40] Correlating simulated behavior with real-world outcomes to track learning impact. [10:23] Measuring soft skills progress when observable behavior is hard to track. [12:10] As technology evolves rapidly, upskilling must be ongoing across high-competence industries. [12:50] Skill development tailored to specific job challenges is more effective than one-size-fits-all. [13:45] Self-motivated learners thrive, while others need help to develop the motivation that anchors learning. [14:47] Many Gen Zers lack key communication skills and may not recognize this development need. [15:49] Most learning programs fail on motivation, which must be addressed first to succeed. [16:22] Creating mastery experiences significantly increases learner motivation and outcomes. [15:15] Game-based learning builds confidence that translates into better real-world performance. [19:43] Companies underinvest in onboarding due to unclear ROI, hindering workforce readiness. [20:08] Trond emphasizes data, ROI, and clear impact as critical for better training investment decisions. [20:34] Attensi's research shows poor onboarding leads to lower confidence and performance. [23:42] Skill masking arises when employees hide learning gaps, often from lack of psychological safety. [24:18] Cultivating trust-based cultures is essential to reduce skill masking and promote learning. [25:48] Focusing on core skills for each role facilitates the shift to becoming a skills-first organization. [26:44] Skill-based organizations can start small and ensure programs drive skill improvements. [28:33] Maintaining skill use needs continuous feedback, clear expectations, and learning structures. [29:13] Organizations must define competencies to stand out and align training with competitive goals. [30:37] Tailoring programs to learner motivation and challenges supports effective skills development. IMMEDIATE ACTION TIP: Learning motivation and skills usage are cultivated through mastery. Help employees sense their achievement to encourage their enhanced performance and growth. RESOURCES Trond Aas on LinkedIn Attensi's website QUOTES "We can use these principles of games to drive engagement, drive interest, drive motivation—and then we should be able to impact real behaviors and measure that with data." "Most people experience poor onboarding and most people are convinced that it affects their work afterwards." "Skill masking is that people are actually hiding the challenges that they are having." "Are your people motivated? And if not, address that—that's what you need to address to be able to develop your organization." “When you are able to instill a feeling of mastery in people that has a huge effect on their motivation.” "A lot of people think that one [training] system or one approach will fit with all the different employees... and I think it needs to be a lot more nuanced than that."
Summary In this episode, Andy interviews Matt Mong, a leader at PlanAutomate, a company focused on bringing intelligent automation to the world of project management. With AI dominating headlines, Matt joins the podcast to explore what's real, what's hype, and what project managers and frontline leaders should actually be doing to stay ahead. They discuss common misconceptions about AI in projects, why structured data is critical, and how AI can evolve from productivity booster to strategic game-changer. Matt shares practical advice on balancing innovation with data privacy, how project roles may shift over time, and what leaders can do today to prepare ourselves (and even our kids) for the future of work. If you're looking for insights on how to stay relevant in an AI-transformed workplace, this episode is for you! Sound Bites “The real question isn't just what AI can do faster. It's what it can do that we couldn't do before.” “We tend to overestimate what AI will do in two years and underestimate what it will do in ten.” “If you don't get your data in order, AI won't be useful. It's as simple as that.” “This isn't about eliminating jobs. It's about empowering people to lead and collaborate better.” “Don't future-proof your job. Prepare for the future by experimenting and adapting.” “What if your projects could talk to you and give ongoing guidance? That's where we're heading.” Chapters 00:00 Introduction 02:00 Start of Interview 02:06 What's Something About AI or Projects That Drives You Crazy? 05:00 How Are You Personally Using AI at Work or Home? 07:00 How Are Customers Using AI Today? And Where Is It Heading? 12:06 What About Concerns With Data Privacy and Security? 15:00 What Other Risks or Opportunities Should Leaders Be Thinking About? 17:22 Do You Agree That 'AI Won't Take Your Job. Someone Using AI Will'? 19:40 What Mindsets or Skills Should People Build Now? 23:52 How Can We Prepare Our Kids for the Future of Work? 27:47 Where Can People Learn More About You and PlanAutomate? 29:00 End of Interview 29:20 Andy Comments After the Interview 33:14 Outtakes Learn More You can learn more about Matt and his work at PlanAutomate.com. You can take the survey that Matt mentions here: https://www.planautomate.com/survey-state-of-ai-in-project-management/ For more learning on this topic, check out: Episode 463 with Faisal Hoque. He has an empowering take on how to transcend the fear and hype around AI. It's a great discussion. Episode 415 with leaders from the software company Keto Software. It's a great follow-up to this discussion, with some guys who have been in this space for many years. Episode 384 with PMeLa, an AI persona that I've been curating for a couple of years. She was the first AI to be interviewed on a leadership or project management podcast ever. In fact, YOU can talk with PMeLa here. Level Up Your AI Skills During the interview, I mentioned our AI Made Simple course. Join other listeners from around the world who are taking this course to prepare for an AI-infused future. Just go to ai.PeopleAndProjectsPodcast.com. Thanks! Pass the PMP Exam This Year If you or someone you know is thinking about getting PMP certified, we've put together a helpful guide called The 5 Best Resources to Help You Pass the PMP Exam on Your First Try. We've helped thousands of people earn their certification, and we'd love to help you too. It's totally free, and it's a great way to get a head start. Just go to 5BestResources.PeopleAndProjectsPodcast.com to grab your copy. I'd love to help you get your PMP this year! Join Us for LEAD52 I know you want to be a more confident leader–that's why you listen to this podcast. LEAD52 is a global community of people like you who are committed to transforming their ability to lead and deliver. It's 52 weeks of leadership learning, delivered right to your inbox, taking less than 5 minutes a week. And it's all for free. Learn more and sign up at GetLEAD52.com. Thanks! Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Business Acumen Topics: AI, Automation, Project Management, Future of Work, Innovation, Data Privacy, Intelligent Systems, Team Leadership, Experimentation, Upskilling, Technology Strategy, Digital Transformation The following music was used for this episode: Music: The Fantastical Ferret by Tim Kulig License (CC BY 4.0): https://filmmusic.io/standard-license Music: Tuesday by Sascha Ende License (CC BY 4.0): https://filmmusic.io/standard-license
In this episode, we explore the evolving impact of generative artificial intelligence (GAI) on the workforce, with a focus on how GAI can affect Asian American professionals. Drawing from recent research, we highlight how tasks requiring human agency—such as interpersonal communication and organizing—are gaining value, while roles centered on data processing and analysis face increasing automation. Tune in for strategies on up-skilling and re-skilling, plus a few alter ego career pivots as we imagine our lives beyond AI.Link to article about GAI.
Ops isn't just about keeping the lights on anymore.As Aušrinė Keršanskaitė, co-founder of Operations Nation, puts it – today's ops leaders are expected to drive growth, protect culture, and build resilience. And if you've ever felt like the “glue” holding everything together without always getting recognition, this one will hit home.In this episode of The Handbook: The Operations Podcast, Aušrinė joins Harv to talk about the evolution of operations, the community she's built for ops leaders everywhere, and what it takes to step into leadership with confidence.Here's what we get into:How so many of us “fall into” operations without a playbook – and how to build one for yourselfThe loneliness of ops roles, and why communities like Operations Nation matterTraits that define a brilliant ops leader today – from resilience to influence over executionHow startups' scrappy mindset can sharpen your approach to tooling, automation, and scalingThe real opportunity with AI in ops (hint: it's not about replacing your team)Whether you're a COO, head of ops, or still figuring out your path – this conversation is packed with lessons on how to elevate your role and find support along the way.Additional Resources:
To improve the world, we don't need more of the same. We need you—your unique way of seeing, doing, and building things.In this episode, Kameale Terry, CEO and co-founder of ChargerHelp, shares how to build and lead a business from scratch to transform society despite extreme headwinds:America is an idea—if it's broken, build the missing parts. Your voice is not optional.Put your resourcefulness to work when the ecosystem is fragmented, find the backdoor and capitalize on itHire for the real game. Kameale's first hire? Government affairs, because innovation needed rules.Prove the invisible. Pay for the data early → moat, credibility, and sales leverage.Design systems where humans win. Pair blue-collar skill with AI to raise wages, not erase jobs.Self-care = capacity. Let grief, loss, and doubt sharpen your mission.Her approach is a blueprint: inner conviction + unique approach to innovation → outer systems change.If you've ever doubted whether your perspective belongs, this conversation will rewire you.About Kameale's story: ❤️
I wanted this conversation to do two things at once. First, ground the hype in real practice. Second, show how a small country can punch well above its weight by connecting industry, academia, and government with purpose. With Chantelle Kiernan from IDA Ireland and Stephen Flannagan from Eli Lilly and Company, we explored what digital transformation really looks like on the factory floor in Ireland, why talent is the engine behind it, and how cross-sector collaboration is turning ideas into measurable outcomes. Ireland's manufacturing base employs hundreds of thousands and fuels exports, yet what stands out is the shared mindset. The shift toward Industry 5.0 puts people at the center while using digital, disruptive, and sustainable technologies to rethink production. Eli Lilly's experience shows how a digital-first culture changes everything. New sites start paperless by default. Established plants raise their game through micro-learning, data-driven problem solving, and champions who model the behavior. The message is simple. Technology only sticks when people see clear value and have the skills to act on it. From pilots to site-wide change Here's the thing. The strongest wins come from a strategic, site-wide approach rather than isolated pilots. Maturity assessments across pharma sites in Ireland revealed common patterns, shared bottlenecks, and repeatable opportunities. That insight helps teams justify investment, sharpen ROI arguments, and accelerate adoption without slowing production. Reinvestment in legacy facilities becomes a long-term advantage when you connect equipment, data, and people with a clear plan. This is where Ireland's ecosystem shows its class. Purpose-built centers like Digital Manufacturing Ireland, NIBRT, IMR, and I-FORM give teams a place to test before they invest. Indigenous tech SMEs sit at the same table as global pharma leaders and large tech firms, which means collaboration moves faster. When 50 percent or more of new R&D projects cite academic partnerships, you know something healthy is happening. Skills, STEM, and the mindset shift Upskilling came through as the decisive enabler. IDA Ireland supports companies with skills needs analysis and access to training. Universities co-create relevant courses. Micro-credentials and immersive apprenticeships build confidence on the shop floor. Stephen's point about micro-learning hit home. People learn best when they can apply knowledge to a problem they care about, right now. That keeps momentum high and spreads digital competence across teams without waiting on giant projects. Barriers still exist. Defining ROI, coping with regulatory complexity, and balancing change with daily production are real challenges. Culture is the swing factor. Leaders who set the tone, create space for experiments, and reward progress see faster results. GenAI is already shifting attitudes by improving personal productivity, which naturally opens minds to operational use cases like predictive maintenance, knowledge capture, and quality improvements. What comes next If the last decade was about connecting machines, the next decade will be about connecting knowledge. Expect smarter, greener, and more multidisciplinary manufacturing. AI will sit alongside advanced materials and sustainable design. The most resilient sites will combine agile infrastructure with strong learning cultures, so they can absorb change rather than resist it. Ireland's model of collaboration gives a useful signal. When industry, government, and academia align around shared outcomes, the runway gets longer and the takeoff gets smoother. This episode is about the practical choices that make transformation real. Strategic assessments. Shared R&D spaces. Cohorts of digital champions. And a relentless commitment to skills. It is a story of steady progress that scales, and a reminder that the future belongs to teams who can learn faster together. ********* Visit the Sponsor of Tech Talks Network: Land your first job in tech in 6 months as a Software QA Engineering Bootcamp with Careerist https://crst.co/OGCLA
Artificial Intelligence is reshaping industries, but success requires more than adopting new tools. In this episode of Develop This!, Dennis Fraise joins Ashley and Eric Canada to unveil the AI Transformation Blueprint—a strategic framework for navigating AI adoption with clarity and confidence. Together, they explore how organizations can move beyond experimenting with countless AI solutions. This conversation focuses on building structured workflows, fostering continuous learning, and implementing guardrails that protect your reputation and resources. Listeners gain actionable strategies for comprehensive AI approaches, aligning priorities, budgets, and talent development with innovation goals, to transform AI from overwhelming technology into a strategic advantage. Blane Canada AI Takeaways Start with an audit of your daily tasks to identify pain points. Focus on understanding your workflow before diving into AI tools. Training is essential for both leadership and team members. Establish a clear AI strategy that includes operational, talent, and budget considerations. Involve the entire team in AI training to foster a collaborative learning environment. Guardrails are necessary to protect organizational reputation and budget. Avoid analysis paralysis by taking actionable steps towards AI implementation. Recognize the potential risks associated with AI and plan accordingly. Utilize existing tools that may already have AI capabilities. Seek expert guidance to navigate the complexities of AI adoption.
5 Essential Steps to Building Your Personal Brand in 2025. In this episode of Brands On Brands, personal branding coach Brandon Birkmeyer shares five practical steps anyone can take in 2025 to start building their personal brand. With a keen focus on manageable and effective strategies, he emphasizes the importance of expressing yourself through LinkedIn articles, attending industry conferences, joining professional associations, continuously learning new skills via platforms like Udemy, and seeking out mentors and coaches. Get the full list of 100 personal branding activities: www.brandsonbrands.com/refresh 00:00 Introduction to Building Your Personal Brand 01:49 Express Yourself Through Writing 03:21 Networking at Industry Conferences 04:21 Joining Professional Associations 05:23 Continuous Learning and Upskilling 07:01 Finding Mentors and Coaches 08:32 Conclusion and Final Thoughts This is the Brands On Brands Podcast with Brandon Birkmeyer Don't forget to get your own personal branding scorecard at: https://www.brandsonbrands.com/scorecard CONNECT WITH ME Connect with me on social media: https://www.brandsonbrands.com/mylinks READ MY BOOK - FRONT & CENTER LEADERSHIP I launched a new book and author website. Check it out here. https://www.brandonbirkmeyer.com/fcl CHECK OUT MY COURSES Get tactical trainings and access to one-on-one coaching! https://www.brandsonbrands.com/courses SUBSCRIBE TO THE NEWSLETTER Get the latest news and trends on all things personal branding and the creator economy. https://www.brandsonbrands.com/newsletter
In this episode of Digitally Curious, Andrew Grill speaks with Trevor Davis, renowned futurist and pioneer in big data, AI, and digital transformation about the evolving intersection of artificial intelligence and the creative industries. Trevor shares insights drawn from decades of experience at the cutting edge, delving into the opportunities, challenges, and ethical dilemmas facing creative professionals in the age of “Createch.”Key TopicsTrevor's Journey: From material science, through leadership at IBM, to independent AI consultancy focused on creative industries.Defining Createch: Understanding where creativity meets technology, and how createch businesses differ from traditional creative firms.Industry 4.0 in Creativity: The impact of generative AI, digital twins, extended/virtual reality, blockchain, and 3D printing on artistic and commercial creative fields.Generative AI in Practice:How tools like ChatGPT, OpenAI Sora, and others are transforming animation, content creation, and writing.Tensions between democratisation of content and the diminishing role of creative gatekeepers.Sustainability & AI:Why most createch startups lack sustainability policies, and the significant environmental costs of digital production and AI.The growing need for responsible energy, water, and e-waste management in creative tech supply chains.Ethics & IP in Creative AI:Core dilemmas surrounding data usage, IP, and copyright in AI tools trained on creative works.The legal grey zones and the role of large publishers versus individual artists in rights advocacy.AI's Role in Growth:Predictions for the UK creative sector to reach £300 billion by 2030, with AI and createch as catalysts.The shifting dynamics between brands and agencies as clients use generative tools for early-stage concept work.Agentic AI & The Future of Advertising:The emerging paradigm where AI agents transact and consume advertising—what it means for brands, agencies, and human creativity.Upskilling & Mindset:Why creative professionals must proactively adopt and experiment with AI tools—or risk obsolescence.Three actionable steps for creatives: deepen tool usage, stay informed via industry and technical sources, and build simple agents for hands-on learning.Quick Fire RoundFavourite travel seat: aisleAI wish: automate laundryMost-used app: Things (for daily and long-term planning)Book recommendation: “Helm” by Sarah HallActionable tip: Don't fear AI—explore, experiment, and keep learning.Resources MentionedGuest website: curiousdemon.comConnect: Trevor Davis on LinkedInThanks for listening to Digitally Curious. You can buy the book that showcases these episodes at curious.click/orderYour Host is Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and recent talks, please visit ActionableFuturist.com Andrew's Social ChannelsAndrew on LinkedIn@AndrewGrill on Twitter @Andrew.Grill on InstagramKeynote speeches hereOrder Digitally Curious
In this episode of Supply Chain Now, Scott Luton and Tevon Taylor welcome Gaurav Malhotra, Partner and Supply Chain Technology Leader at EY, to explore how artificial intelligence is transforming supply chains today and where it's headed over the next five years. Gaurav shares how EY is helping organizations embrace emerging technologies to create competitive advantage, avoid “pilot purgatory,” and build more cognitive and resilient supply chains.They cover practical misconceptions holding companies back from adopting AI, the foundational elements required for successful implementation, and real-world examples of immediate impact in logistics, predictive maintenance, and warehouse operations. Gaurav also discusses how organizations can invest in workforce education, reskilling, and culture change to ensure that humans remain at the center of AI adoption. Looking ahead, he offers his perspective on how agentic AI will reshape supply chains into adaptive, orchestrated ecosystems while freeing people to focus on creativity, critical thinking, and enterprise differentiation.Jump into the conversation:(00:00) Intro(04:13) A personal story family pilgrimage to Kauai(07:34) The intersection of supply chain and humanitarian efforts(09:52) Ey's role in global supply chain(15:20) Misconceptions about AI in factories(18:09) Overcoming pilot paralysis(22:29) Immediate benefits of AI in supply chain(26:25) AI's impact on supply chain efficiency(27:18) The role of agentic AI in factories(31:43) Human element in AI-driven supply chains(36:17) Upskilling and reskilling for the AI era(43:05) Future predictions for AI in supply chainsResources:Connect with Gaurav Malhotra: https://www.linkedin.com/in/gauravmalhotra/ Learn more about EY: https://www.ey.com/ Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- Real stories: Fast-tracking value, a pioneering digital transformation with impactful results.: https://bit.ly/4mgp1EWWEBINAR- Real Shipping Stories. Real Money Saved.: https://bit.ly/45PegUmWEBINAR- From Compliance to Impact and Competitive Advantage: How to Decarbonize Your Supply Chain: https://bit.ly/47uXKKoWEBINAR- The Power of Partnership: Building Long-Term Success with Automation Integrators: https://bit.ly/3Ie1WUOWEBINAR- Reengineering supply chain planning: How to get more bang for your buck in 2026-
Productive Not Busy- Do Life and Business Confident Focused and with a Plan
The world is moving faster than ever. Technology's changing every second, AI is rereading the rulebook, and industries are evolving at warp speed. If you think the skills that got you here will be the same skills that get you there. You're already falling behind.Become a supporter of this podcast: https://www.spreaker.com/podcast/productive-not-busy-podcast--6261465/support. Subscribe today and join a community that's growing stronger every week. The Productive NOT Busy Podcast isn't just a show—it's your playbook for creating momentum, building confidence, and living life on purpose.
The Power of Partnership: Upskilling for Eastern KentuckyGuests:- Dottie Nolan: EKCEP Training Coordinator- Linda Chen & Donnie Grimes: The Center for Professional Development, University of the CumberlandsEpisode Highlights:The Need: Dottie discusses why EKCEP saw a need for new, customized certification courses to make job seekers more employable.The Partnership: The team explains the collaborative process of creating custom, asynchronous training programs that clients can complete on their own time.The Courses: We break down the key skills covered in four certification programs:Financial Literacy: Budgeting, credit, and banking basics.Customer Service: Skills for customer-facing roles across various industries.Digital Literacy: Computer skills, online safety, and software like Microsoft Office.Real-World Impact: We hear a success story and discuss how these certifications demonstrate a candidate's value to potential employers.The Future: Our guests share what's next for this successful partnership and potential new course offerings.Get Involved: Dottie explains how EKCEP clients can sign up for these exclusive, no-cost training opportunities.Thank you to our guests! To learn more about EKCEP's services or to find a job, visit ekcep.org or your local Kentucky Career Center.
In this episode of Healthy Mind, Healthy Life, host Avik Chakraborty sits down with Redha Alayesh, a data-driven marketer and entrepreneur from Saudi Arabia, to break down the essentials of building a marketing department that actually fuels business growth. From startups to established companies, too many leaders still think marketing equals ads and flashy campaigns. Redha explains why success lies in building strong foundations—understanding customers, creating measurable strategies, and avoiding wasted budgets on vanity metrics. Listeners will learn how to move from guesswork to growth, why balancing creativity with analytics matters, and how to upskill teams for long-term retention and performance. If you've ever felt overwhelmed by marketing decisions or unsure of what actually works, this episode delivers clarity, structure, and practical insights. About the Guest Redha Alayesh is a Saudi-based entrepreneur and marketer who has built ventures and advised top brands across the Middle East. With a focus on data-driven strategies, he helps companies transform marketing from scattered tactics into structured growth engines. Key Takeaways Marketing success starts with customer understanding and clear journeys, not just ads. B2B and B2C companies require different marketing entry points—context matters. Collecting and using customer contact data is the first step to meaningful insights. Avoid vanity metrics (followers, likes) and focus on clarity metrics (leads, revenue, lifetime value). Experiment before scaling—don't overspend on one idea without testing. Balancing creativity and analytics is crucial; neither works in isolation. Upskilling marketing teams not only drives results but also increases employee retention. Following competitors or trends blindly often leads to wasted budgets—principles and data must guide decisions. Connect with the Guest You can learn more about Redha's work and insights by connecting with him on LinkedIn or exploring his consulting projects in marketing and growth across the Middle East via website. Want to be a guest on Healthy Mind, Healthy Life? DM on PodMatch: Send me a message here Disclaimer This video is for educational and informational purposes only. The views expressed are the personal opinions of the guest and do not reflect the views of the host or Healthy Mind By Avik™️. We do not intend to harm, defame, or discredit any person, organization, brand, product, country, or profession mentioned. All third-party media used remain the property of their respective owners and are used under fair use for informational purposes. By watching, you acknowledge and accept this disclaimer. Healthy Mind By Avik™️ is redefining mental health as a necessity, not a luxury. With over 4,400+ episodes and 168.4K+ global listeners, our platform shares powerful podcasts on: Mental Health & Emotional Well-being Mindfulness & Spiritual Growth Holistic Healing & Conscious Living Trauma Recovery & Self-Empowerment Subscribe now and join the journey. Building a Healthy Mindset in Entrepreneurship with Jason VanDevere In this episode of Healthy Mind, Healthy Life, host Sana sits down with Jason VanDevere, entrepreneur, author of Dream Driven, and founder of GoalCrazy. Jason shares his story of walking away from a multi-million dollar family business to build his own path with just a vision, a journal, and relentless persistence. From selling over 40,000 planners to creating multiple income streams and now publishing his upcoming book, Jason opens up about the mental, emotional, and practical side of entrepreneurship. This conversation goes beyond success stories—it's about protecting mental health, finding balance, setting boundaries, and fueling your business with passion and systems that work. Whether you're in your first launch or scaling your fifth year, Jason's insights will help you design a business that supports your life—not overtakes it. About the Guest Jason VanDevere is an entrepreneur, podcast host, and creator of the GoalCrazy Planner. He has built a seven-figure business from scratch, manages a thriving real estate portfolio, and coaches others on designing a life that aligns with their deepest dreams. His new book, Dream Driven (launching September 9, 2025), guides readers through clarifying their vision and building businesses that make their dream lifestyles possible. Website: goalcrazy.comBook: Dream Driven (available September 9, 2025, on Amazon) Key Takeaways Balance is possible in entrepreneurship if you design your business around your desired lifestyle—not the other way around. Clarity of vision helps push through fear, doubt, and financial struggles in the early years. Dreams give goals meaning; without dreams, entrepreneurs often end up in “survival mode.” Journaling can help unload fears, clarify thoughts, and keep the mind available for focused work. Taking regular “mindset days” (full days off during the week) prevents burnout and sparks creativity. Passion fuels persistence, but systems and practical strategies make long-term success possible. Boundaries—like timers and fixed work hours—protect mental health and family life. Family commitments can drive productivity by limiting wasted time and forcing focus on high-value activities. Success isn't about building the biggest business; it's about building the life your business fits into. Connect with the Guest Website: goalcrazy.comFree PDF: goalcrazy.com/ideaBook: Dream Driven (Amazon, September 9, 2025) Want to be a guest on Healthy Mind, Healthy Life? DM on PM – Send me a message on PodMatch DM Me Here: https://www.podmatch.com/hostdetailpreview/avik CHECK PODCAST SHOWS & BE A GUEST: Tune to all our 19 podcasts: https://www.podbean.com/podcast-network/healthymindbyavik Subscribe To Newsletter: https://healthymindbyavik.substack.com/ Join Community: https://nas.io/healthymind OUR SERVICES Business Podcast Management Individual Podcast Management Share Your Story With World STAY TUNED AND FOLLOW US! 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Dr. Ja-Nae Duane is a behavioral scientist, entrepreneur, award-winning innovator and author of the new book, “SuperShifts: Transforming How We Live, Learn, and Work in the Age of Intelligence”. Mike Petrusky asks Ja-Nae about the book in which she and her co-author, futurist Steve Fisher, deliver an incisive overview of how we are at the end of one 200-year arc and embarking on another. Mike and Ja-Nae discuss the new age of intelligence and the various catalysts for change currently affecting individuals, businesses, and society. They explore specific areas impacting our workplaces and built environment which are evolving from centralized, industrial models to more flexible, intelligent ecosystems, driven by AI and technological advancements. Ja-Nae says the lines between physical and digital realities are blurring, leading to the concept of "reality remix" where buildings can become cognitive ecosystems with digital twins and AI-assisted amenities, but human connection remains vital for our mental health and well-being, so facility management leaders will continue to have a big role to play as we move ahead. Upskilling in data and AI literacy, as well as human-centered design, will be essential for futureproofing the workplace, so Mike and Ja-Nae offer the encouragement and inspiration you will need to be a Workplace Innovator in your organization! Connect with Ja-Nae on LinkedIn: https://www.linkedin.com/in/janaeduane/ Buy Ja-Nae's book “SuperShifts”: https://bit.ly/SuperShifts Learn more about Ja-Nae: https://www.ja-nae.io/ Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/
This episode explores the widening treasury skills gap and how organizations can address it. Paul Galloway outlines the pressures of technology adoption, market complexity, and strategic demands, and what treasury professionals and hiring managers can do to keep up. From targeted hiring to “Semper Gumby” adaptability, learn how to build a future-ready team.
As technology and talent expectations transform what skills matter most, employees expect resources that push their careers forward. Employers who prioritize upskilling and reskilling have a distinct advantage over their competition and better position themselves for long-term success. Plus, with skill gaps emerging as one of the biggest challenges in HR, reskilling and upskilling has the power to spread operational knowledge, boost employee engagement and truly align your employees — no matter when they started with your organization. Join Dr. Michelle Weise, an award-winning author and Chief Impact Officer of the Kern Family Foundation, on this episode of the HR Break Room® as she discusses: common workforce skill gaps upskilling and reskilling priorities building talent development programs ·
In this episode of BRAVE COMMERCE, Rachel Tipograph and Sarah Hofstetter are joined by John Alvarado, U.S. Chief Brand Officer at Suntory Global Spirits. As more companies replace traditional CMO roles with Chief Brand Officers, John explains why brand-building—not just marketing—is central to growth, especially in a category steeped in heritage and ritual.From transforming Jim Beam's go-to-market strategy to embracing Gen Z's flavor-first preferences, John shares how Suntory is putting the consumer at the center of everything—from digital upskilling to cultural collabs. Plus, a personal story about bravery that's both touching and cinematic.Key Takeaways:Why Brand Still WinsIn an age of economic uncertainty, Suntory is doubling down on brand equity rather than discounting. John shares how this conviction is fueling consumer love and long-term loyalty.Upskilling with PurposeFrom media to marketing, Suntory's teams are evolving into digital generalists. John reveals how a “fail forward” culture and clear alignment have made upskilling more than a box-checking exercise.Flavors, Funnels, and the Future of SpiritsWith Gen Z entering the category, Suntory is leaning into bold flavors, limited-time offerings, and full-funnel marketing. Learn how launches like Jim Beam Pineapple reflect a new generation's preferences and pace.