Podcasts about upskilling

The rules of hiring have changed—and many small business owners are still playing by an outdated talent playbook. In this episode, John Jantsch sits down with Rob Levin to explore how to upskill employees for AI, navigate the ongoing talent shift, and build a future-ready team for small and midsize businesses. They discuss why culture and KPIs matter more than ever, how to redesign workflows with an AI-first mindset, and what it really takes to manage AI instead of being replaced by it. If you want to create a resilient organization that thrives amid rapid technological change, this conversation is your roadmap. Today we discussed: 00:00 The New Talent Playbook Explained 05:43 The Hidden Talent Crisis for SMBs 07:12 AI Upskilling for Small Business Teams 12:00 Building Culture in Remote Teams 14:56 Over-Communication and KPI Clarity 17:30 Using AI to Design Smarter KPIs 20:28 AI, Job Security, and Team Buy-In 22:00 Book, Resources, and Final Thoughts Rate, Review, & Follow If you liked this episode, please rate and review the show. Let us know what you loved most about the episode. Struggling with strategy? Unlock your free AI-powered prompts now and start building a winning strategy today!

Anjani Mahabashya M.D., CHCQM-PHY is the founder of the founder of a physician-led consulting company focused on Utilization Management, CDI, coding process improvement, and Physician Advisor staffing. Dr Mahabashya is a national speaker, a two-time TEDx speaker, and has been featured on multiple podcasts. She has also trained and mentored physicians to become effective, high-impact Physician Advisors. Some of the topics we discussed were: Navigating potential pressure to deny claims on the insurance side of a physician advisor roleHow to resist insurance pressure while still providing enough quality careWhere to start in looking for a physician advisor roleKnowing the language of presentation in front of stakeholdersTranslating a problem into either revenue or qualityWhere to learn more about strategy and system-level contributions to healthcareClinical documentation integrity and coding taking precedence while the healthcare system shifts to value-based careHow to truly influence the healthcare systemHow physicians can prepare for shifts in care delivery, technology, and value-based care in the evolving healthcare landscapeHow to document all the risks of a patient appropriatelyWorking as a connector to translate medical coding into a regular clinical language And more!Connect with Dr. Mahabashya: Email:anjaniM@avenrasolutions.com LinkedIn:https://www.linkedin.com/in/anjani-m-848a201b9/ Ep 180: How to Expand Physician Impact Beyond the Bedside as a Physician Advisor with Dr. Anjani Mahabashya Apple Podcasts: https://podcasts.apple.com/us/podcast/voices-of-women-physicians/id1630624425?i=1000749059219 Spotify: https://open.spotify.com/episode/0kPobt1jZrRPSZBjVTPFOJ?si=825HAsceTVufaAlN-bj1Tg Ep 181: Upskilling for the Evolving Healthcare Landscape with Dr. Anjani Mahabashya Part 1 Apple Podcasts: https://podcasts.apple.com/us/podcast/voices-of-women-physicians/id1630624425?i=1000750141503 Spotify: https://open.spotify.com/episode/2hW638XbEdeocoHZivL0mp?si=gEYAuKjFRIOwwI2I41B0LA 

Are you a high-earning dentist… living paycheck to paycheck? Do you ever feel financially stretched – despite earning well? Are you trapped in dentistry's “golden handcuffs”? And what would your life look like if you worked because you wanted to… not because you had to? In this rare solo episode, Jaz steps away from occlusion and restorative dentistry to talk about something just as important: personal finances and career security for dentists. After going deep down the money rabbit hole — reading books like Rich Dad Poor Dad, The Simple Path to Wealth, and I Will Teach You To Be Rich — Jaz shares how his upbringing, early career decisions, and financial education shaped his beliefs about wealth, freedom, and dentistry. This isn't financial advice.It's a mindset shift. And for many dentists, it might be the most important episode you hear this year. https://youtu.be/4OXruGIdb_g Watch IC068 on YouTube Your day list reflects your earning power. The work you do each day quietly sets the limits of what you can earn. Exams and single-surface composites create one kind of ceiling; comprehensive cases, ortho, rehab, sedation, and complex restorative work create another. Upskilling changes that ceiling and gives you far more control over your financial future. Want more mindset shifts like this?AskJaz — your on-demand dental brain — is built into the Protrusive App. Key Takeaways High income does not guarantee financial security. Dentistry can become “golden handcuffs” without asset building. Invest in yourself early — skill drives earning power. Lifestyle creep quietly erodes freedom. Financial independence means practicing because you want to. Define your rich life and align spending accordingly. Highlights of This Episode: 00:00 Why talk about money on a dental podcast?04:12 Perspective and gratitude as dentists10:45 The 45% paycheck-to-paycheck poll16:20 Associates vs principals — the reality22:34 Lifestyle creep explained27:18 Golden handcuffs in dentistry31:10 Growing up with financial scarcity40:02 Investing in yourself early in your career47:55 Index funds and financial resilience55:20 The 20% happiness illusion01:02:18 Defining your rich life01:08:42 Action steps and reflection #PersonalFinances  This episode isnot eligible for CPD/CE points, but never fear, there are hundreds of hours of CPD waiting for you on the Ultimate Education Plan. If you enjoyed this episode, check out IC022 – Income for Dentists and Jaz’s Top 10 Financial Literacy books inside Protrusive Guidance.

The episode covers Apple researchers' Ferret-UI Light, a 3B-parameter on-device model that interprets on-screen interfaces using a two-pass crop-and-zoom approach, positioned against reported OpenAI smart-speaker work with Jony Ive, Amazon's generative-AI Alexa rollout, and Google's Gemini integration, with Apple emphasizing privacy and local processing. Walmart is highlighted for offering free Google-backed AI training to its US and Canadian workforce (about 1.6 million employees) via an eight-hour professional certificate, with executives saying AI will reshape jobs rather than drive layoffs. Wikipedia, via the Wikimedia Foundation, blocks archive.today citing infrastructure overload from automated requests and alleging some archived captures were altered, raising concerns about archival integrity while distinguishing it from the Internet Archive's Wayback Machine. Research from UNSW Sydney and the Australian National University finds most people—including "super recognizers"—struggle to detect AI-generated faces, increasing risks like fraud and social engineering. The show closes with Bernie Sanders urging to slow AI development, alongside similar readiness warnings from OpenAI CEO Sam Altman and Anthropic CEO Dario Amodei about rapid progress toward very powerful systems and the lack of preparedness by lawmakers and the public. Hashtag Trending would like to thank Meter for their support in bringing you this podcast. Meter delivers a complete networking stack, wired, wireless and cellular in one integrated solution that's built for performance and scale. You can find them at Meter.com/htt 00:00 Hashtag Trending Kickoff + Sponsor: Meter 00:57 Apple's On‑Device AI for App Control (Ferret‑UI Light) 02:01 Smart Speaker Arms Race: OpenAI, Alexa GenAI, Gemini vs Apple's Privacy Play 03:09 Walmart's Plan: Train 1.6M Workers in AI Instead of Layoffs 04:56 Wikipedia Blocks Archive.today Over Load + Integrity Allegations 06:34 AI-Generated Faces Now Fool Most People (Study + Security Risks) 07:57 "Slow This Thing Down": Sanders, Altman & AGI Timelines 09:59 Wrap-Up, Links, Listener Messages + Sponsor Close

Learn more about Refrigeration Mentor Customized Technical Training Programs at www.refrigerationmentor.com/courses Join the Refrigeration Mentor Hub here In this episode, we're talking about commercial refrigeration trends and technician realities in the UK/Europe versus North America with UK-based Refrigeration Consultant, Brian Churchyard. We cover the transition to CO2 transcritical, as well as skilled-trades shortages, wage and workload pressures, and the need for continual upskilling across service, maintenance, design, installation, and commissioning sectors of refrigeration. Brian also shares some hands-on fundamentals and things for new technicians to be excited about. This episode was recorded live at the 2026 AHR Expo. In this episode, we discuss: (0:51) Brian's Journey: From Service Engineer to Supermarket Head of Engineering (3:30) Refrigeration Trends in Europe (6:01) A2L Safety, Flammability Context & Design Risk Mitigation (10:48) Upskilling for the Low-Carbon Transition (11:24) The Skilled Trades Shortage (14:55) Pay, Workload & Market Pressures (17:03) Attracting New Refrigeration Professionals (18:54) Building Strong Refrigeration Techs Faster (20:06) Customer Relationships and Clear Communication (22:54) Refrigeration Controls (23:33) Omega Solutions Now Data (31:08) Refrigeration Industry Outlook (34:27) Advice for New Refrigeration Technicians Helpful Links & Resources: Omega Solutions Now Data Episode 374. Growing the Refrigeration Industry Globally with World Refrigeration Day Founder, Steve Gill Episode 285. CO2 Experts: Transitioning to CO2 as a Service Technician Q & A with Andrew Freeburg Episode 340. Basics of CO2 Controls with Kevin Mullis (Part 1 of 4)  

Anjani Mahabashya M.D., CHCQM-PHY is the founder of the founder of a physician-led consulting company focused on Utilization Management, CDI, coding process improvement, and Physician Advisor staffing. Dr Mahabashya is a national speaker, a two-time TEDx speaker, and has been featured on multiple podcasts. She has also trained and mentored physicians to become effective, high-impact Physician Advisors. Some of the topics we discussed were:How to facilitate productive conversations with physicians as a physician advisorHelping physicians by trying to avoid contacting them in the first part of the day when everything is busiestSharing successes of proper documentation with the physicians who did it Placing emphasis on coming from a place of compliance and helping patients avoid extra feesThe importance of correct documentation in protecting patients from expensive medical billsBringing focus back to taking care of patients holistically and thinking of financial consequences they might faceMaking difficult conversations easier by finding who is friends with whomHow things are different for physician advisors who work for insurance companiesAnd more!Connect with Dr. Mahabashya:Email:anjaniM@avenrasolutions.com LinkedIn:https://www.linkedin.com/in/anjani-m-848a201b9/Ep 180: How to Expand Physician Impact Beyond the Bedside as a Physician Advisor with Dr. Anjani MahabashyaApple Podcasts: https://podcasts.apple.com/us/podcast/voices-of-women-physicians/id1630624425?i=1000749059219Spotify: https://open.spotify.com/episode/0kPobt1jZrRPSZBjVTPFOJ?si=825HAsceTVufaAlN-bj1Tg 

Gestire un reparto che offre assistenza ai clienti attraverso svariati canali, è una bella sfida. Oggi più che mai AI, perché un/a manager responsabili affronta obiettivi aziendali e aspettative del cliente in continua evoluzione. Da qui la necessità di sviluppare nuove modalità di up-skilling: Paolo Fabrizio condivide alcune esperienze con imprese clienti che hanno coniugato in modo virtuoso attività di formazione e coaching.

Send a textWhat happens when a global consulting giant decides AI proficiency is the new baseline? We dig into Accenture's headline-grabbing cuts, its billion-dollar bet on upskilling, and the ripple effects this kind of mandate has on culture, fairness, and everyday HR work. The story isn't robots taking jobs—it's people who learn new tools outpacing those who won't, and leaders choosing whether to invest, communicate clearly, and measure what actually matters.We start with the human side: how fast change collides with real teams, the pressure that public targets create, and why skills-based expectations land differently across age groups. Then we get practical. We share how we evaluate AI-enabled ATS options that free recruiters from busywork without outsourcing judgment, and why prompt craft, data hygiene, and clear workflows beat flashy features every time. We also zoom out to the trust problem—self-checkout friction, surveillance at retail, and what happens when technology feels like a cop instead of a coach. Those same dynamics show up at work. AI that reduces toil earns buy-in; AI that polices without context breeds resistance.If you're an HR pro, manager, or curious employee wondering where to start, we sketch a path: pilot small, track time saved and quality gains, reward learning in performance, and set explicit expectations that tools will change every few years. We trade doom for agency, making the case that your value grows when you can wield modern systems with judgment. And yes, we still make time for the real workplace issues that spark outsized drama—like cream cheese gone missing during a bagel drop.Hit play to get a candid, no-fluff take on AI at work, the skills race, and how to build teams that adapt without burning out. If this resonated, follow the show, share it with a colleague, and leave a quick review so more HR folks can find us.Support the showWe want to hear from you.Text us or leave a voicemail (252) 564-9899‬email: feedback@jadedhr.comWant to:* Share a dumb employee question* Share a crazy story* Ask us a question* Share a best practice * Give us feedback Our Link Tree below has links to our social media sites, Patreon, Apple podcasts, Spotify & more.Please leave a review on your favorite podcast player and interact with us online!Linktree - https://linktr.ee/jadedhrFollow Cee Cee on IG - BoozyHR @ https://www.instagram.com/boozy_hr/

Today's guest is Malcolm Byrne, TD for the Wicklow/Wexford constituency and Chair of the Oireachtas (Parliament) Committee. It's crucial for nations to not only keep pace but also lead the charge toward innovation and implementation of transformative technologies like Artificial Intelligence. Ireland is doing just that, with significant strides being made to position the country as a frontrunner in AI usage and regulation. Malcolm joins today's podcast to shed light on the significant work being undertaken by the Irish government and various sectors to harness the potential of AI, while carefully navigating the associated challenges.Topics include:0:00 How the deepfake revelation sparked his interest in AI4:06 Building cross-party support as AI gained urgency6:40 Public sector AI adoption and EU leadership ambitions9:42 Upskilling regulators and boosting AI public awareness11:30 Building trust through education, skills and observatory plans13:47 The need for urgent AI literacy to protect jobs and competitiveness

The post Lavinia Iosub on AI in leadership, People & AI Resources (PAIR), AI upskilling, and developing remote skills (AC Ep31) appeared first on Humans + AI.

To kick start 2025, the first half of our two-parter episode of The Vaillant Podcast focuses on training opportunities and professional development across the industry.Mike Lacey is joined by Graeme Heron, Training Operations Manager, and Tom Thorley, Renewables Technical Coach, to explore how installers can enhance their knowledge through product training, digital learning and in-centre courses.The episode covers:• The role of structured training in professional development• Online learning through the Vaillant Academy• Hands-on courses at Centres of Excellence• Preparing for future technologies and low carbon systemsIf you're looking to upskill, build confidence in new technologies or enhance your professional capability in 2025, this episode explores the options available.

The assurance and audit profession is facing a talent crisis. Fewer graduates are choosing it as a career, and the perception of what auditors actually do hasn't kept pace with reality. At the same time, AI is fundamentally reshaping the work itself, automating repetitive tasks and opening up entirely new service areas around cyber risk and sustainability. The profession needs different skills, different mindsets, and a completely different value proposition for the next generation of talent. So how do you transform a workforce of over a hundred thousand people while simultaneously making the profession attractive to a generation that wants purpose, flexibility, and career agility? My guest this week is Sandra Oliver, Global Assurance Talent Leader at EY. In our conversation, she shares how EY is reskilling auditors at scale, bridging generational divides around technology adoption, and repositioning audit careers as a launchpad for business leadership. In the interview, we discuss: Attracting Gen Z to the audit profession AI's impact on day-to-day audit work Upskilling 130,000 professionals in AI Bridging the generational technology gap Reverse mentoring between junior and senior staff. Purpose and meaningful work as talent drivers How will audit careers evolve over the next five years? Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.

To help organizations reap the benefits of AI while meeting regulatory requirements, many L&D teams are rolling out AI skills programs. But how do we design these programs in a way that shapes consistent, compliant behaviors, while helping colleagues develop the judgment they need to navigate messy, real-world situations? In this week's episode of The Mindtools L&D Podcast, Ross D and Cammy are joined by Alyn Kinney, Senior Learning and Development Manager at T-Mobile, to discuss: how organizations are supporting AI skills development; the potential drawbacks of a top-down, skills-based approach; how to deliver practical, problem-based AI skills programs at scale.  If you enjoyed this conversation, be sure to check out Alyn's newsletter, Nerd Out. In 'What I Learned This Week', Ross D recommended C. Thi Nguyen's book The Score. For more from Mindtools Kineo, visit mindtools.com. There, you'll also find details of our new face-to-face and virtual workshops, and our off-the-shelf courses. Like the show? You'll LOVE our newsletter! Subscribe to The L&D Dispatch at lddispatch.com Connect with our speakers If you'd like to share your thoughts on this episode, connect with us on LinkedIn: Ross Dickie Cammy Bean Alyn Kinney

In this episode of Tech Talks Daily, I sat down with Jinsook Han, Chief Agentic AI Officer at Genpact, to unpack one of the most misunderstood shifts in enterprise AI right now. Many organizations feel confident about the value AI can deliver, yet only a small fraction are able to move beyond pilots and into autonomous operations that actually scale. Genpact's Autonomy By Design research puts hard data behind that gap, and Jinsook explains why optimism often races ahead of readiness. We explore why agentic AI changes the rules entirely. When AI systems begin to act, decide, and adapt on behalf of the business, familiar operating models start to strain. Jinsook makes a compelling case that agentic AI cannot be treated like another software rollout. It demands a rethink of data, governance, roles, and even how teams define work itself. The shift from tools to teammates alters expectations for people across the organization, from frontline operators to the C-suite, and exposes just how unprepared many companies still are. Governance is a major theme throughout the conversation, but not in the way most leaders expect. Rather than slowing progress, Jinsook argues that governance must become part of how work happens every day. She shares how Genpact approaches agent certification, maturity, and oversight, using vivid analogies to explain why quality and alignment matter more than simply deploying large numbers of agents. We also dig into why many governance models fail, especially when they rely on committees instead of lived understanding. Upskilling sits at the heart of this transformation. Jinsook walks through how Genpact is training more than 130,000 employees for an agentic future, starting with executives themselves. The focus is not on abstract learning, but on proving that today's work looks different from yesterday's. Observability, explainability, and responsible AI are woven into this approach, with command centers designed to monitor both agent performance and health, turning early signals into opportunities rather than panic. This conversation goes well beyond hype. It is about readiness, responsibility, and the reality of building autonomous systems that still depend on human judgment. As organizations rush toward agentic AI, are they truly prepared to change how decisions are made, how people work, and how accountability is defined, or are they still treating AI as a faster hammer rather than a new kind of teammate? Useful Links Connect with Jinsook Han Learn More about Genpact    

The way organizations think about artificial intelligence (AI) in the workplace has shifted dramatically over the past few years. While early conversations centered on isolated experiments and technological hype, organizations now face the much harder task of integrating AI into the fabric of how work gets done. We welcome Melissa Reeve, author of “Hyper Adaptive: Rewiring the Enterprise to Become AI Native,” to discuss what AI adoption really means for people, processes, and culture.Melissa tackles some tough questions about organizational complexity, shifting operating models, and the critical role of culture and systems thinking in successful AI integration. Listeners will get candid advice on starting small, experimenting with purpose, and preparing for the rewiring ahead. You will want to hear this episode if you are interested in...03:38 Integrating AI into organizations12:47 AI Native enterprise structure15:51 Dynamic AI governance framework18:58 AI implementation foundations23:56 Process mapping for AI integration29:44 Balancing efficiency and leadership focus37:02 Start small with value streams40:59 Innovative organizational funding models42:14 Starting a skills-focused organization47:03 Digital Twins in Product TestingNavigating the AI Revolution at WorkMelissa Reeve's journey began on the factory floors of Toyota, learning firsthand how small process shifts can drive system-wide change. Building on years of research and influence from Lean, Agile, and DevOps practitioners, Reeve authored a five-stage maturity model she calls hyperadaptive, designed to guide organizations through the incremental steps needed to become truly AI-native.The five stages of Melissa's model:Foundation – Build organizational understanding of AI; create dynamic governance structures and clarify guardrails. Optimization – Identify and optimize business processes for AI interactions; move beyond basic experimentation. Agents & Automation – Develop and manage AI agents that execute tasks and processes autonomously. Rewiring – Shift organizational architecture from rigid hierarchies to flexible, value-stream teams funded and incentivized differently. Hyperadaptive – Fully sense-and-respond organizations capable of real-time adaptation.Melissa splits these into two main categories: Basecamp (the first three stages, where most companies currently operate) and the Emerging Frontier (rewiring and hyper adaptivity).Why Organizations Struggle with AI IntegrationAccording to Melissa, most organizations are stuck because they underestimate the support structures required for successful AI adoption. It's not just about updating technology, in fact, 70-80% of AI success depends on people, culture, and processes, not algorithms. Companies often rush to deploy AI agents or experiment without a clear North Star, leading to pilot fatigue and an 80% failure rate. Many organizations haven't even finished laying the foundational groundwork, such as establishing unified governance or mapping work processes.Another common pitfall is the tendency to try everything at once. Pressure for fast results drives teams to bite off too much, resulting in burnout and costly errors.Moving from Experimentation to Purposeful TransformationPlaying with AI is not a strategy. While experimentation is necessary, organizations must put bounds on these efforts, know why they're experimenting, what hypothesis they're testing, and what success will look like.One necessary precursor is getting to grips with how your organization actually works. Many leaders lack visibility into workflows, decisions, and skillsets, making process optimization difficult. Reeve suggests collaborative process mapping—sometimes supported by AI tools—to unlock tacit knowledge and identify where AI can augment or reinvent workflows.Organizing Around Value StreamsOne of the most transformative elements is the shift from function-based silos to cross-functional value stream teams. Melissa draws on examples from Toyota, Zappos, and Unilever—organizations that reimagine workflows, funding mechanisms, and team incentives to deliver value rather than preserve hierarchy. Dynamic budgeting, focused experimentation, and flexible team structures help organizations scale AI success without tearing up everything at once.Culture, Upskilling, and Durable SuccessAI's impact will be decided by how well organizations invest in people. Unilever's Future Fit program exemplifies this approach, aligning reskilling efforts to individual purpose and business needs. It's not algorithms that set successful organizations apart, but their ability to create cultures and support systems that empower people to adapt, reinvent themselves, and thrive amidst change.Start small, experiment with purpose, invest in support structures, and prepare to rewire not just technology, but how your organization thinks about work itself. AI may be the catalyst, but people, empowered and organized around value, are the key to lasting transformation. Resources & People MentionedHyperadaptive: Rewiring the Enterprise to Become AI-Native Connect with Melissa ReeveMelissa M. Reeve on LinkedIn Connect With Red Thread ResearchWebsite: Red Thread ResearchOn LinkedInOn FacebookOn TwitterSubscribe to WORKPLACE STORIES

In today's rapidly evolving job market, the need for continuous learning and skill development has never been more critical. With the advent of advanced technologies and automation, many workers find themselves grappling with the challenge of maintaining their employability in an increasingly competitive landscape. Traditional methods of education and training often fall short, as they may not cater to the unique needs of individual workers or the specific demands of their industries. This is where AI-driven upskilling solutions, such as those offered by companies like Viblio, come into play.The Role of AI in UpskillingAI-driven upskilling platforms leverage sophisticated algorithms to analyze a myriad of factors, including technology trends, job roles, and personality traits. By synthesizing this data, these platforms can curate personalized learning experiences tailored to the specific needs of each worker. For instance, Viblio positions itself as an AI mentor that functions similarly to a Spotify recommendation system, suggesting relevant content - from educational programs to podcasts and videos - that aligns with the worker's career aspirations and learning style.The beauty of this approach lies in its personalization. Rather than adopting a one-size-fits-all methodology, Viblio's AI-driven system adapts to the individual learner's pace and preferences, ensuring that the content is not only relevant but also engaging. This personalization is crucial, as it fosters a deeper connection to the learning material and enhances the likelihood of skill acquisition and retention.Addressing Workforce ChallengesOne of the most pressing challenges workers face today is the rapid pace of technological advancement. Industries are evolving at breakneck speed, and workers must keep up to remain relevant. This is particularly evident in sectors like manufacturing and information technology, where the demand for tech-savvy employees is soaring. Companies that fail to upskill their workforce risk falling behind in the competitive market.Viblio's focus on B2B solutions highlights the importance of organizational support in the upskilling process. By partnering with companies across various sectors-such as banks, manufacturing firms, and insurance companies-Viblio aims to facilitate a culture of continuous learning. This not only benefits the individual employees, who gain new skills and enhance their employability, but also helps organizations remain competitive by ensuring their workforce is equipped to handle new technologies and methodologies.Learning as an ExperienceAnother significant advantage of Viblio's AI-driven upskilling is the recognition that learning is not confined to traditional classroom settings. Viblio emphasizes the importance of diverse learning stimuli, suggesting that educational content can come from various sources, including podcasts and videos, and can be integrated into daily routines. This holistic approach to learning acknowledges that knowledge acquisition can occur in myriad forms and contexts, making it more accessible and less daunting for workers.By creating habits that encourage continuous learning, AI-driven platforms empower workers to take charge of their professional development. This proactive approach is essential in a world where the only constant is change. Workers are encouraged to seek out knowledge and skills actively, fostering a mindset of lifelong learning that is crucial for career longevity.Future ImplicationsAs AI technology continues to advance, the potential for enhancing upskilling initiatives will only grow. The ability to analyze vast amounts of data and generate insights will enable even more refined learning experiences tailored to the evolving job market. Furthermore, as companies like Viblio expand their reach-potentially entering new markets like the United States-their impact on workforce development could be substantial.ConclusionIn conclusion, Viblio's AI-driven upskilling represents a transformative shift in how workers approach their professional development. By leveraging technology to personalize learning experiences, address workforce challenges, and promote a culture of continuous learning, these innovative solutions are not just preparing workers for the jobs of today but are also equipping them for the careers of tomorrow. As industries continue to evolve, embracing such advancements will be crucial in ensuring that workers remain relevant and empowered in their careers.Interview by Don Baine, The Gadget Professor.Sponsored by: Get $5 to protect your credit card information online with Privacy. Amazon Prime gives you more than just free shipping. Get free music, TV shows, movies, videogames and more. Secure your connection and unlock a faster, safer internet by signing up for PureVPN today.

In today's rapidly evolving job market, the need for continuous learning and skill development has never been more critical. With the advent of advanced technologies and automation, many workers find themselves grappling with the challenge of maintaining their employability in an increasingly competitive landscape. Traditional methods of education and training often fall short, as they may not cater to the unique needs of individual workers or the specific demands of their industries. This is where AI-driven upskilling solutions, such as those offered by companies like Viblio, come into play.The Role of AI in UpskillingAI-driven upskilling platforms leverage sophisticated algorithms to analyze a myriad of factors, including technology trends, job roles, and personality traits. By synthesizing this data, these platforms can curate personalized learning experiences tailored to the specific needs of each worker. For instance, Viblio positions itself as an AI mentor that functions similarly to a Spotify recommendation system, suggesting relevant content - from educational programs to podcasts and videos - that aligns with the worker's career aspirations and learning style.The beauty of this approach lies in its personalization. Rather than adopting a one-size-fits-all methodology, Viblio's AI-driven system adapts to the individual learner's pace and preferences, ensuring that the content is not only relevant but also engaging. This personalization is crucial, as it fosters a deeper connection to the learning material and enhances the likelihood of skill acquisition and retention.Addressing Workforce ChallengesOne of the most pressing challenges workers face today is the rapid pace of technological advancement. Industries are evolving at breakneck speed, and workers must keep up to remain relevant. This is particularly evident in sectors like manufacturing and information technology, where the demand for tech-savvy employees is soaring. Companies that fail to upskill their workforce risk falling behind in the competitive market.Viblio's focus on B2B solutions highlights the importance of organizational support in the upskilling process. By partnering with companies across various sectors-such as banks, manufacturing firms, and insurance companies-Viblio aims to facilitate a culture of continuous learning. This not only benefits the individual employees, who gain new skills and enhance their employability, but also helps organizations remain competitive by ensuring their workforce is equipped to handle new technologies and methodologies.Learning as an ExperienceAnother significant advantage of Viblio's AI-driven upskilling is the recognition that learning is not confined to traditional classroom settings. Viblio emphasizes the importance of diverse learning stimuli, suggesting that educational content can come from various sources, including podcasts and videos, and can be integrated into daily routines. This holistic approach to learning acknowledges that knowledge acquisition can occur in myriad forms and contexts, making it more accessible and less daunting for workers.By creating habits that encourage continuous learning, AI-driven platforms empower workers to take charge of their professional development. This proactive approach is essential in a world where the only constant is change. Workers are encouraged to seek out knowledge and skills actively, fostering a mindset of lifelong learning that is crucial for career longevity.Future ImplicationsAs AI technology continues to advance, the potential for enhancing upskilling initiatives will only grow. The ability to analyze vast amounts of data and generate insights will enable even more refined learning experiences tailored to the evolving job market. Furthermore, as companies like Viblio expand their reach-potentially entering new markets like the United States-their impact on workforce development could be substantial.ConclusionIn conclusion, Viblio's AI-driven upskilling represents a transformative shift in how workers approach their professional development. By leveraging technology to personalize learning experiences, address workforce challenges, and promote a culture of continuous learning, these innovative solutions are not just preparing workers for the jobs of today but are also equipping them for the careers of tomorrow. As industries continue to evolve, embracing such advancements will be crucial in ensuring that workers remain relevant and empowered in their careers.Interview by Don Baine, The Gadget Professor.Sponsored by: Get $5 to protect your credit card information online with Privacy. Amazon Prime gives you more than just free shipping. Get free music, TV shows, movies, videogames and more. Secure your connection and unlock a faster, safer internet by signing up for PureVPN today.

In episode 286 of the Pool Nation Podcast, Edgar De Jesus is joined by co-hosts John “JJ Flawless” and Zac “The Pool Boy” Nicholas for a powerful, honest conversation about training, readiness, and real-world skill development in the pool industry. With trade show season, boot camps, and certifications ramping up, the guys break down the difference between consuming information and being truly prepared to execute in the field. They explore why watching videos and attending classes feels productive—but often falls short when real-life variables, customers, and safety risks enter the picture. You'll hear why: Information alone doesn't equal competence Pools are one of the most challenging environments to learn in Repetition, practice, and hands-on training matter more than ever “Figuring it out on the fly” has been normalized—and why that's a problem The right education now leads to fewer mistakes, more confidence, and more time with your family later This episode is a must-listen for pool service techs, repair techs, builders, retailers, and business owners who want to stop guessing, sharpen their skills, and approach training with the right mindset in 2026. ⏱️ Episode Timestamps (Chapters) 00:00 – Welcome to the Pool Nation Podcast 01:00 – Why this conversation about training matters right now 03:30 – Kicking off 2026 & returning to show season 08:00 – Industry shout-outs & community updates 10:00 – Trade shows, boot camps & upcoming Pool Nation events 16:30 – Upskilling vs. reskilling: what pool pros actually need 18:30 – Information vs. training: why most education doesn't stick 22:30 – Why confidence disappears in the field 27:00 – YouTube learning vs. real-world execution 31:30 – Why repetition and practice are missing in education 36:30 – Sponsor break 41:00 – Why pools are one of the hardest environments to learn in 47:00 – Working alone in backyards & pressure from homeowners 52:30 – The danger of “figuring it out on the fly” 58:30 – How the industry must evolve training standards 01:06:00 – Final thoughts: education now = freedom later 01:19:00 – Closing & where to see Pool Nation next   Sponsors (Thank You) Big thank you to our sponsors for supporting Pool Pros and helping us keep the education and conversations rolling: SPPA • Blu-ray XL • AquaStar Pool Products • Natural Chemistry • Raypak • Heritage Pool Supply • Hayward Pool Products • Poolside Tech • US Motors / Nidec Also, thank you to Pool Invoice and PoolManUniversity.com for supporting pool industry training and business systems.

In this episode, Janette Roush, the SVP of Innovation and Chief AI Officer at Brand USA, shares how her team moved past AI hype to real, working applications across the organization. She explains what agentic AI looks like in practice, how organizations shift from individual experimentation to true organizational upskilling, and why trust and verified data are becoming mission-critical as travelers rely more on AI for planning. You'll hear concrete examples from RFP evaluation, internal workflows, and campaign launches, along with a clear argument for why destination organizations must reposition themselves as trusted sources of truth. This episode is for hospitality and travel leaders who need practical direction on how AI is already reshaping discovery, decision-making, and organizational strategy.Listen to our previous conversation: America's Chief AI Officer for Travel Shares AdviceResources we mentioned:Janette's websiteClaude Code LovableBrand USA's America the Beautiful campaign siteHow I AI PodcastEveryMarketing Against the Grain A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Upskilling for an AI era will be critical. While it requires a strong grasp of individuals' skills and potential, data shows leaders wildly overestimate their own capabilities and can misjudge what their teams can offer. CEO Kian Katanforoosh of skills measurement platform Workera shares what's needed to bridge these gaps and what could be ahead to keep pace with changing needs. He offers a sneak peek at what the future could look like, tackling questions on how AI can reshape mentorship and why it might one day be unethical for a human (rather than a machine) to judge another human's capabilities. He also digs into: how prompting AI can help any leader refine their asks when managing humans; How his own assessments have helped him hone key leadership skills, and what war games have taught him about strategic thinking. About this episode:  https://www.workera.ai/ Transcript:  https://www.weforum.org/podcasts/meet-the-leader/episodes/kian-katanforoosh-upskill-ai-age-workera Related episode:  Do you need an AI mentor? This tech entrepreneur thinks so https://www.weforum.org/podcasts/radio-davos/episodes/ai-skills-workera-kian-katanforoosh/

On this episode of MEET THE CEO. Kelvin Kimutai, the chief upskilling officer at Breedj joins us to discuss the future of remote work. He talks about closing the persistent gap between education and employment by equipping African youth with the skills, structure, and readiness needed to compete in the remote work economy.

Welcome to another episode of Gen Z in Manufacturing, a podcast where I talk to young people about their journeys in manufacturing, how they intend to influence the industry and what they are looking for from an employer.For this episode, I welcome Bailey Olmschenk, a 27-year-old director of solutions engineering at Prometheus Group, a company that develops AI-powered EAM software for plants and facilities.Olmschenk's career began with a series of engineering internships and over two years as a process engineer at consulting firm Stantec. In 2023, she joined Prometheus as a solutions engineer and was recently promoted to her current leadership position, where she focuses on making AI accessible to workers who do not traditionally rely on the technology.In this episode, Olmschenk discusses:(:59) Why Gen Z chooses where they want to live before they choose where they want to work(4:57) Green flags young people look for when it comes to technology(8:03) How Gen Z can fill knowledge gaps for maintenance(10:45) Upskilling workers with AI tools

In this episode of the ELI Podcast, we sit down with Swati Nathani, Co-Founder and Chief Business Officer at Team Pumpkin, an independent marketing agency. Swati shares her unique entrepreneurial journey, from her diverse background in merchandising, analytics, and operations to co-founding a leading agency. We dive deep into how AI is disrupting the marketing and advertising industry, exploring its current impact on content creation, performance marketing, and client expectations. Swati also offers her perspective on how agencies can reposition themselves to thrive in the AI revolution and what young professionals should learn to stay relevant.Chapters:00:00 - Introduction to ELI Podcast and Swati Nathani00:24 - Swati Nathani's Journey Before Team Pumpkin03:02 - The Story Behind "Team Pumpkin"03:56 - Team Pumpkin's Growth, Services, and Key Clients06:33 - AI's Disruption in the Marketing Industry10:07 - Brands Embracing AI in Marketing Campaigns12:18 - Client Objections and the Value of Marketing Agencies in the AI Era14:39 - Impact of AI on Pricing and Performance Marketing18:39 - Upskilling and Adapting to AI in the Workforce20:52 - Entrepreneurship Lessons and Advice23:23 - Concluding Remarks

ResourcesFree yearly review business workbookExplore our business plannersRepurpose Ai: Streamline your content creation and repurpose effortlessly with ⁠Repurpose Ai⁠.Later Content Scheduling: Simplify your social media strategy with ⁠Later⁠.Flodesk: Elevate your email marketing with Flodesk – get 50% off your first year using ⁠this link⁠.Other Resources:Submit a question to be featured on the podcast and receive live coaching! Send a voice note or fill out the⁠ question form⁠.Where To Find Us:Instagram:⁠ @sigma.wmn⁠TikTok:⁠ @sigma.wmn⁠Newsletter:⁠ Subscribe here⁠Threads:⁠ @sigma.wmn⁠If planning your year feels overwhelming, vague, or like it turns into a chaotic to-do list by February, this episode is your reset. I'm walking you through the exact yearly planning system I use to create clarity, protect my energy, and map out what I'm selling 12+ months in advance, without burning out or overcommitting.You'll hear why a proper yearly review is non-negotiable for sustainable growth, and how I use reflection to guide decisions instead of guessing. I also break down how I plan in a way that supports regulation and radiance, including how I build quarterly breaks into my calendar so business growth does not come at the cost of wellbeing.This is a practical, values-led approach to business planning for women business owners who want aligned strategy, clear offers, and a plan that feels spacious, realistic and genuinely supportive.Tune in to hear:Why reviewing your business before planning a new year is essential for growth and clarity.How I plan quarterly breaks into my calendar for nervous system regulation and radiance.How to know exactly what you're selling 12+ months ahead, so content and marketing feel simpler.Find the Complete Show Notes Here → ⁠https://sigmawmn.com/podcast⁠In This Episode, You'll Learn:A step-by-step approach to yearly and monthly business planning that supports aligned growth.How to structure your year around launches, breaks, and realistic capacity.How to plan products and offers ahead of time so you are not scrambling month to month.How to include backend projects and upskilling in your plan without overwhelming yourself.Themes & Time Stamps:00:00 Planning for Success: An Overview03:33 The Importance of Yearly Reviews06:14 Strategic Launch Planning09:06 Preparing for Breaks and Projects10:58 Upskilling and Realistic Planning

In episode 285 of the Pool Nation Podcast, Edgar De Jesús sits down with leadership expert Leanne De Jesús for an in-depth conversation on how pool business owners, service techs, retailers, and builders can grow without burning out, falling behind, or constantly starting over. What is upskilling? Upskilling means improving and expanding the skills you already use in your role — not changing careers, but getting better, smarter, and more effective at what you're already doing. In the pool industry, upskilling can look like: Developing leadership and people-management skills Improving pricing, financial clarity, and decision-making Learning new equipment, technology, and automation Building sales and customer communication skills Training your team so the business doesn't rely only on you Reskilling, on the other hand, is learning an entirely new role or function — like moving from service into building, retail, or management. Throughout this episode, Edgar and Leanne break down why most frustration, burnout, and leadership struggles aren't people problems — they're skill gaps. They also explain why access to information alone doesn't create better leaders, and how structure, mentorship, and intentional learning are what actually drive growth. Whether you're a one-truck operator or scaling a multi-location business, this conversation will help you: Understand when to upskill vs when to reskill Recognize early signs of burnout and stagnation Build stronger leaders and more accountable teams Create growth without chaos Shift from operator thinking to owner thinking This episode isn't about working harder — it's about thinking differently so your business can grow with clarity and control. ⏱️ Episode Timestamps 00:00 – Welcome to the Pool Nation Podcast 01:05 – Why upskilling and reskilling matter right now 03:00 – Pool Nation events, shows, and upcoming education 06:10 – What upskilling really looks like in real life 09:45 – AI, technology, and staying relevant 13:20 – How pool pros upskill without realizing it 16:10 – The difference between upskilling and reskilling 18:50 – When you should reskill vs improve your current skills 21:40 – Why people think they need to quit when they really need new skills 25:10 – Learning, testing, applying, and sharing knowledge 30:00 – Burnout, overwhelm, and hidden skill gaps 33:10 – Leadership problems vs skill problems 37:20 – Why information alone doesn't create better leaders 40:50 – Time, structure, and intentional learning 44:30 – Sponsor break 46:00 – Upskilling business owners for growth and scale 50:30 – Hiring for skill vs hiring for personality 55:10 – Upskilling pool techs: sales, safety, and trust 1:01:40 – Retail teams, product knowledge, and relationships 1:07:30 – Why training fails without structure 1:12:00 – Train-the-trainer mindset and leadership confidence 1:17:40 – Why guided learning and mentorship matter 1:21:10 – The most important mindset shift: growth mindset 1:26:30 – Final thoughts and takeaways 1:30:00 – Closing remarks and where to find Pool Nation

The world of work has changed forever—and it's still changing. COVID 19 didn't just disrupt where we work—it transformed how we think about careers, leadership, learning, and culture. In this powerful conversation, Nicole Greer and Steve Cadigan unpack the aftershocks of the “workquake” and what they mean for both employees and employers.Steve shares insights from scaling LinkedIn from 400 to 4,000 employees, explains why learning velocity matters more than tenure, and challenges traditional ideas about loyalty, retention, and talent strategy. From embracing ambiguity and building entrepreneurial teams to rethinking training, alumni networks, and career ownership, this episode is packed with practical wisdom for leaders navigating today's hyper-change environment.If you care about building a vibrant, adaptive culture where people can grow and create value—this episode is for you.Vibrant Highlights:00:03:00 – Steve explains why the “pajama revolution” and remote work debates aren't going away, and why leaders must stop looking for a one-size-fits-all answer and start embracing flexibility.00:07:50 – Nicole and Steve dive into why tolerance for ambiguity is now a critical leadership skill and how being “more human” is the secret advantage AI can't replace.00:13:45 – A powerful mindset shift as Steve reframes loyalty, tenure, and turnover—and explains why creating value is what actually makes employees more valuable in today's workforce.00:22:25 – Steve drops a game-changing insight: people aren't disloyal to companies, they're loyal to learning—and explains what leaders must do to keep great people engaged.00:43:40 – A behind-the-scenes story from LinkedIn on learning velocity, revealing how leaders can identify fast learners and build future-ready talent from within.Connect with Steve:Steve's book, Workquake: https://a.co/d/i5StO4jSteve's website: https://stevecadigan.com/Also mentioned in this episode:Mindset by Carol Dweck: https://a.co/d/i43IUYwListen at vibrantculture.com/podcast or wherever you get your podcasts!Book Nicole to help your organization ignite clarity, accountability, and energy through her SHINE™ Coaching Methodology.Visit vibrantculture.comEmail: nicole@vibrantculture.comWatch Nicole's TEDx Talk: https://youtu.be/SMbxA90bfXE

In this follow-up episode, Morgane F. and AI expert Whitney B. dive deep into the professional landscape of artificial intelligence. If you've ever wondered how soon "AI-powered" becomes the standard, or if your job is on the line, this is the episode for you.In this episode, we cover:The 3-5 Year Window: Why companies are moving past the hype and looking for real mastery.Upskilling for Success: How to refine your role and become indispensable using tools like Gemini and Copilot.The Ethical Cost: A deep conversation on environmental justice, data centers in Memphis, and the rising cost of electricity.The "Human in the Loop": Why you still need to verify your sources to avoid AI "hallucinations".

Ever started a new job and realized the “real work” isn't just the work. It's learning the culture, the decision-making rhythm, and what success actually looks like? In this re-released best-of conversation, Dr. Shweta Miglani breaks down the small, practical moves that help you ramp faster, build credibility, and grow your career without burning out. Dr. Miglani shares how her journey began in journalism, pivoted through learning science and instructional design, and expanded into global talent management and organizational development—supporting leaders across industries and countries. Together, we talk about what separates professionals who thrive quickly from those who stay stuck: proactive communication, stakeholder mapping, clear expectations, and learning how to lead with both strategy and humanity. You'll hear actionable guidance for your first 90 days, how to make your one-on-ones count, and why emotional intelligence and cultural intelligence matter even more as AI transforms the workplace. If you're stepping into a new role, navigating a career pivot, or leading across cultures, this one will give you a playbook you can actually use. Main topics we cover: The #1 mistake people make in a new job—and how to avoid it How to prepare for one-on-ones so you're seen as a true partner Stakeholder mapping: the career accelerator most people skip Upskilling/reskilling + AI: what leaders must unlearn to adapt EQ + CQ: why “being more human” is the competitive advantage Dr. Shweta Miglani is a global talent and organizational development leader with deep experience across major companies, helping modern organizations build leadership, culture, and capability. She holds a doctorate in leadership development and organizational enablement and is the author of Navigate Your Career: Strategies for Success in New Roles or Promotions by Wiley press. Timestamps (approximate): 00:00 — BetterHelp + why support matters 01:30 — Why this best-of episode is back 04:30 — Shweta's career pivot and the mentor question that changed everything 13:30 — The biggest early-career mistakes in a new role 20:00 — What high performers do differently (prep, proactivity, follow-through) 30:30 — Talent development trends: skilling + AI 40:30 — EQ/CQ and leading “more human” in an AI world 52:00 — The one leadership move: lead with your values + clear expectations 58:30 — “Difference Maker” community: planning, stakeholder map, managing up Subscribe, leave a review, Subscribe to the podcast, leave a review, and share this episode with someone starting a new role or navigating a pivot. Your support helps the community grow and keeps these important conversations going. Connect with us: https://www.aworldofdifferencepodcast.com Linkedin YouTube Substack If you need professional help, such as therapy: https://www.betterhelp.com/difference If you are looking for your next opportunity, sign up for Lori's Masterclass on Master the Career Pivot: https://www.loriadamsbrown.com/careerpivot Difference Makers who are podcast listeners get 10% offf with the code: DIFFERENT Get 50% off your first 2 months with Riverside: https://riverside.cello.so/ErHyXrgXYn3 Learn more about your ad choices. Visit megaphone.fm/adchoices

TakeawaysAI skills gap is a significant challenge for organizations.Skilling is essential for adapting to technological changes.Organizations must leverage AI tools to enhance productivity.A growth mindset is crucial for individual and organizational success.Continuous learning is necessary in the tech industry.AI should be seen as a co-pilot, not a replacement.Organizations need to build skilling into their strategic plans.Upskilling current employees is more cost-effective than hiring new talent.Creating a culture of curiosity around AI tools is vital.Formal training and clear AI policies can drive successful adoption.   To learn more, visit cdw.ca Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Introduction In this Deep Dive episode, we dive into PwC's latest AI Business Predictions — a roadmap offering insight into how companies can harness artificial intelligence not just for efficiency, but as a strategic lever to reshape operations, workforce, and long-term growth. We explore why “AI adoption” is now about more than technology: it's about vision, leadership, and rethinking what work and human potential look like in a rapidly shifting landscape. Key Insights from PwC AI success is as much about vision as about adoption According to PwC, what separates companies that succeed with AI from those that merely dabble is leadership clarity and strategic alignment. Firms that view AI as central to their business model — rather than as an add-on — are more likely to reap measurable gains.  AI agents can meaningfully expand capacity — even double workforce impact One bold prediction: with AI agents and automation, a smaller human team can produce work at a scale that might resemble having a much larger workforce — without proportionally increasing staff size. For private firms especially, this means you can “leapfrog” traditional growth limitations.  From pilots to scale: real ROI is emerging — but requires discipline While many organizations experimented with AI in 2023–2024, PwC argues that 2025 and 2026 are about turning experiments into engines of growth. The companies that succeed are those that pick strategic high-impact areas, double down, and avoid spreading efforts too thin.  Workforce composition will shift — rise of the “AI-generalist” As AI agents take over more routine, data-heavy or repetitive tasks, human roles will trend toward design, oversight, strategy, and creative judgment. The “AI-generalist” — someone who can bridge human judgment, organizational culture, and AI tools — will become increasingly valuable.  Responsible AI, governance, and sustainability are non-negotiables PwC insists that success with AI isn't just about technology rollout; it's also about embedding ethical governance, sustainability, and data integrity. Organizations that treat AI as a core piece of long-term strategy — not a flashy add-on — will be the ones that unlock lasting value.  What This Means for Leaders, Culture & Burnout (Especially for Humans, Not Just AI) Opportunity to reimagine roles — more meaning, less drudgery As AI takes over repetitive, transactional work, human roles can shift toward creativity, strategy, mentorship, emotional intelligence, and leadership. That aligns with your mission around workplace culture and “Burnout-Proof” leadership: this could reduce burnout if implemented thoughtfully. Culture becomes the strategic differentiator As more companies adopt similar AI tools, organizational vision, values, psychological safety, and human connection may become the real competitive edge. Leaders who “get culture right” will be ahead — not because of tech, but because of people. Upskilling, transparency and trust are essential With AI in the mix, employees need clarity, training, and trust. Mismanaged adoption could lead to fear, resistance, or misalignment. Leaders must shepherd not just technology, but human transition. AI-driven efficiency must be balanced with empathy and human-centered leadership The automation and “workforce multiplier” potential is seductive — but if leaders lose sight of human needs, purpose, and wellbeing, there's a risk of burnout, disengagement, or erosion of cultural integrity. For small & private companies: a chance to leapfrog giants — but only with clarity and discipline Smaller firms often lack the resources of large enterprises, but according to PwC, those constraints may shrink when AI is used strategically. For mission-driven companies (like yours), this creates an opportunity to scale impact — provided leadership stays grounded in purpose and values. Why This Topic Matters for the Breakfast Leadership Network & Our Audience Given your work in leadership development, burnout prevention, workplace culture, and coaching — PwC's predictions offer a crucial lens. It's no longer optional for organizations to ignore AI. The question isn't “Will we use AI?” but “How will we use AI — and who do we become in the process?” For founders, people-leaders, HR strategists: this is a call to be intentional. To lead with vision, grounded in human values. To design workplaces that thrive in the AI era — not suffer. Questions for Reflection  What parts of your organization's workflow could be transformed by AI — and what human strengths should those tools free up rather than replace? How might embracing AI shift your organizational culture and the expectations for leaders? What ethical, psychological, or human-impact considerations must you address before “going all in” on AI? As a leader, how will you ensure the “AI-generalists” — employees blending tech fluency with empathy, creativity, and human judgment — are cultivated and supported? How do you prevent burnout and disconnection while dramatically increasing capacity and output via AI? Learn more at https://BreakfastLeadership.com/blog Research:  https://www.pwc.com/us/en/tech-effect/ai-analytics/ai-predictions.html    

Teams that are engaged perform better, collaborate more, and stay longer. I often talk about how employee engagement sits at the heart of every high-performing team. The real question is: how do leaders actually build it in day-to-day work? Hire for Attitude Before Skills Engagement starts much earlier than most people realise — right at the hiring stage. I believe that while skills can be developed over time, attitude is much harder to change. Hiring people who naturally align with the team's values and energy creates a stronger foundation for engagement. At the same time, we need to understand the importance of acting quickly when a hire clearly isn't the right fit. Delaying tough decisions doesn't just affect performance; it quietly impacts team morale. Compensation Is More Than Just Money When people hear "compensation," they usually think of salary. I would challenge leaders to think broader. True compensation includes financial, psychological, and emotional elements. Feeling respected, trusted, and appreciated often matters just as much as pay. When employees feel valued as individuals, they're far more likely to show up fully and stay engaged with their work. Trust and Respect Come First Psychological safety doesn't appear overnight. As i always say, we have to be trusting, in order to be trusted. Leaders who genuinely respect different opinions and encourage open conversations create an environment where people feel safe to speak up. When employees know their voices matter, engagement becomes natural rather than forced. Upskilling as a Tool for Engagement Training isn't an expense — it's an investment. I encourage you to find creative, cost-effective ways to help your teams build new skills. Learning keeps people motivated, confident, and future-ready. Equally important is giving employees opportunities to apply what they learn. When learning turns into real impact, engagement grows organically. Culture, Values, and the Power of Stories A strong culture needs clarity. I believe storytelling helps bring values to life. Stories stick far better than policies. Whether it's a legendary customer-service moment or a small internal win, stories reinforce what the organization truly stands for and encourage others to act the same way. Don't Forget to Make Work Enjoyable Engagement doesn't mean constant seriousness. I believes that teams that laugh together tend to work better together. Small moments of fun, informal check-ins, and celebrating wins, even minor ones go a long way in strengthening team bonds. Listening and Adapting to People's Needs Engagement is not one-size-fits-all. People go through different life phases, challenges, and priorities. It is important to listen closely and adapt our leadership styles accordingly. Sometimes engagement looks like flexibility. Other times, it's recognition or simply being heard. Leaders who pay attention create loyalty without forcing it. Conclusion Building an engaged team is an ongoing process. It requires intention, consistency, and genuine care for people. As I often point out, the principles are simple but applying them every day takes effort. Leaders who commit to trust, learning, and empathy don't just build engaged teams; they build teams that last and perform the best.   

In this episode of Elevating Drone Life, host Rob Burdick sits down with Teej Ragsdale, the visionary co-founder and CEO of RAAD, an innovative aerial intelligence network. Teej's journey from finance and crypto to renewable energy has uniquely positioned him to tackle the challenges in the drone services market. Together, we explore the significant frictions faced by drone pilots and how RAAD is revolutionizing the industry by prioritizing fair compensation, quality control, and trust-building with pilots. Discover how RAAD is preparing for the future of drone services, including adapting to regulatory changes and embracing new technologies. Teej shares his insights on the exciting opportunities ahead for pilots and the industry, emphasizing the importance of seamless client and pilot experiences. Tune in to learn about RAAD's unique approach to pilot engagement, the importance of quality control, and the future of drone operations. Want to Make Money Flying Drones? DroneU gives you the blueprint to start and grow a real drone business: FAA Part 107 prep 40+ courses on flight skills, real estate, mapping, and business Pricing guides, client acquisition, and weekly coaching Supportive community of top-tier drone pros Start here https://www.thedroneu.com Know someone ready to take the leap? Share this episode with them !! Stuck between a safe job and chasing your drone dream? Download our FREE Drone Pilot Starter Kit   Includes: FAA checklist, pricing template, and plug-and-play proposal to help you land your first client with confidence.  https://learn.thedroneu.com/bundles/drone-pilot-starter-kit  Timestamps [00:00] Introduction to RAAD and Teej Ragsdale [02:57] The Journey to Founding RAAD [05:52] Understanding the Drone Services Market [09:02] RAAD's Unique Approach to Pilot Engagement [12:00] Building Trust with Pilots and Clients [14:58] The Importance of Quality Control [18:07] Pilot Onboarding and Reputation Management [21:02] The Future of RAAD and Pilot Opportunities [27:59] Client Expectations and Data Delivery [30:55] Pilot Quality and Feedback Mechanisms [32:46] Upskilling and Training for Pilots [35:27] Pilot Requirements and Insurance [37:55] Compensation Models for Pilots [39:48] Market Demand and Sector Insights [40:42] Emerging Technologies and Future Opportunities [42:50] Creative Opportunities in Drone Operations [45:44] Processing Data and Quality Control [49:38] The Joy of Drone Flying [51:01] Client Success Stories and Operational Excellence [54:20] Adapting to Market Demands and Technology Changes [58:01] Navigating Regulatory Challenges [01:04:02] Future Opportunities in the Drone Industry

Disruptions in global supply chains, from trade uncertainties to the rapid integration of AI, are challenging companies to rethink their strategies. At the same time, businesses must address talent shortages, enhance workforce capabilities, and navigate an ever-evolving technological landscape. The result is a supply chain ecosystem at a pivotal moment, requiring leaders to blend policy, talent, and technology to stay competitive.In this episode of Supply Chain Now, Scott Luton is joined by Mike Griswold, Vice President Analyst at Gartner, to reflect on the state of supply chain in 2025 and beyond. Together, they explore the significant challenges and opportunities in supply chain planning, including AI adoption, talent strategy, and the impact of tariffs.Scott and Mike discuss how AI is moving from pilot to scale, helping businesses unlock significant value across sourcing and logistics. They highlight the importance of integrating AI with talent strategies to empower workers rather than replace them. The conversation also delves into the evolving role of trade policy and how companies must build it into their long-term strategy. The episode concludes with insights into navigating the complexities of modern supply chains and the imperative for businesses to embrace innovation while managing uncertainty.Jump into the conversation:(00:00) Intro(03:05) Impact of the space shuttle program(05:17) Overcoming setbacks in large-scale initiatives(07:25) Shifting from AI pilots to scaled solutions(09:11) Space exploration's unexpected byproducts for innovation(10:07) Reflecting on supply chain performance in 2025(12:42) Adapting supply chain strategies to tariffs(15:05) Balancing AI implementation with talent development(16:19) Upskilling talent in the age of AI(19:31) Evaluating AI's role in workforce reductions(21:13) Connecting AI, talent, and corporate strategies(23:24) Aligning AI and talent strategies for 2026(27:05) Supply chain leaders embracing complexity and uncertainty(34:05) Targeting AI solutions to specific business problemsAdditional Links & Resources:Connect with Mike Griswold: https://www.linkedin.com/in/mike-griswold-6a68922/Learn more about Gartner: https://www.gartner.com/enConnect with Scott Luton: https://www.linkedin.com/in/scottwindonluton/Check out Gartner's "Year in Review: Supply Chain 2025" by Stan Aronow and Wade McDaniel: https://www.gartner.com/en/supply-chain/insights/beyond-supply-chain-blog/year-in-review-supply-chain-2025Learn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more

Navigating Big Business in Small Town America with Pathfinder AccountingIn this episode of 'Small Town Big Business,' hosts Jennifer Olson and Russell Williams are joined by Brendan Morgan of Pathfinder Accounting and Tax. Brendan shares insights into his specialized CPA firm that focuses on client accounting services, advanced bookkeeping, tax planning, and accounting consultancy. He discusses his journey from New York to Southern Illinois, the evolving landscape of remote work, and his passion for integrating technology into accounting practices. Brendan also explores his community involvement through the Southern Illinois Community Foundation and the Boys and Girls Club, highlighting the importance of local engagement. Additionally, the episode covers practical advice for small business owners on managing bookkeeping, automating administrative tasks, and transitioning accounting services efficiently.00:00 Welcome to Small Town Big Business00:11 Meet the Hosts: Jennifer Olson and Russell Williams00:59 Introducing Brendan Morgan from Pathfinder Accounting and Tax01:10 Pathfinder Accounting and Tax: Services and Specializations02:42 From New York to Southern Illinois: Brendan's Journey03:46 Starting a Business in Marion: Challenges and Opportunities05:52 Clientele and Services: Who Benefits from Pathfinder09:20 Community Involvement and Networking13:19 Automation and Efficiency in Business21:51 Upskilling and Workshops22:33 Bookkeeping Essentials for Small Businesses26:17 Outsourced CFO Services28:52 Community Involvement and Nonprofit Work34:37 Transitioning Bookkeeping Services36:56 The Future of CPA Profession40:20 Finding and Contacting the Business41:21 Conclusion and AcknowledgementsRecorded at EThOs Small Business Incubator and Co-working Spaces in Marion, Illinois.https://members.ethosmarion.org/ SUBSCRIBE TO THE PODCASTOur guest: https://www.pathfinderaccounting.co/

In this classic episode of Supply Chain Now, Scott Luton and Tevon Taylor welcome Gaurav Malhotra, Partner and Supply Chain Technology Leader at EY, to explore how artificial intelligence is transforming supply chains today and where it's headed over the next five years. Gaurav shares how EY is helping organizations embrace emerging technologies to create competitive advantage, avoid “pilot purgatory,” and build more cognitive and resilient supply chains.They cover practical misconceptions holding companies back from adopting AI, the foundational elements required for successful implementation, and real-world examples of immediate impact in logistics, predictive maintenance, and warehouse operations. Gaurav also discusses how organizations can invest in workforce education, reskilling, and culture change to ensure that humans remain at the center of AI adoption. Looking ahead, he offers his perspective on how agentic AI will reshape supply chains into adaptive, orchestrated ecosystems while freeing people to focus on creativity, critical thinking, and enterprise differentiation.Jump into the conversation:(00:00) Intro(04:13) A personal story family pilgrimage to Kauai(07:34) The intersection of supply chain and humanitarian efforts(09:52) Ey's role in global supply chain(15:20) Misconceptions about AI in factories(18:09) Overcoming pilot paralysis(22:29) Immediate benefits of AI in supply chain(26:25) AI's impact on supply chain efficiency(27:18) The role of agentic AI in factories(31:43) Human element in AI-driven supply chains(36:17) Upskilling and reskilling for the AI era(43:05) Future predictions for AI in supply chainsAdditional Links & Resources:Connect with Gaurav Malhotra: https://www.linkedin.com/in/gauravmalhotra/ Learn more about EY: https://www.ey.com/ Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://bit.ly/3XH6OVkThis episode was hosted by Scott Luton and Tevon Taylor and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/ai-human-ingenuity-next-era-supply-chains-1480The content in this video, including all audio, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now. For licensing inquiries or permissions, please contact us at production@supplychainnow.com © 2025 Supply Chain Now. All rights reserved.

Hire Yourself Podcast with Pete GilfillanAgeism is real, and it's accelerating. In this reuploaded episode, Pete breaks down how executives in their late 40s, 50s, and 60s can protect themselves from being pushed out of corporate life before they're ready. With layoffs rising, loyalty disappearing, and older leaders being overlooked or replaced, Pete outlines eight practical steps to stay relevant, protect your income, and build long-term security.In this episode, Pete discusses:Acknowledging ageism as a real threat Ageism is growing across industries. Recognizing the bias early helps you prepare and take strategic action before it impacts your career.Modernizing your resume and online presence Showcasing recent accomplishments, updated skills, and new certifications helps counter the perception that older executives aren't up to date.Continuing to build and demonstrate leadership Senior-level leaders bring decades of experience. Highlighting decision-making skills, innovation, and cross-generational leadership reinforces your value.Leveraging your network and building mentorship Strong professional relationships increase your visibility, create opportunities, and help validate your expertise.Upskilling and reskilling to stay relevant Staying current with technology, AI, data, and new systems demonstrates adaptability and commitment to growth.Leading multi-generational teams Showing strength in mentoring younger talent and collaborating across age groups helps counter age-based assumptions.Creating a Plan B through business ownership Real estate, consulting, and especially semi-absentee franchise ownership can help create income security when corporate roles disappear.Advocating for yourself in the workplace Communicating your value and maintaining visibility helps reduce the impact of bias, even in environments where ageism is never openly acknowledged.Key Takeaways:Ageism is real, rising, and impacting executives earlier than ever.Fifty percent of corporate executives over 50 are pushed out before they are ready.Only ten percent of those who get pushed out earn the same or more in their next role.You must protect yourself before ageism hits, not after.Building income security outside of corporate — especially through semi-absentee franchise ownership — creates real stability and control.A side business gives you a runway, a pivot point, and a safety net when corporate life shifts unexpectedly.“Ageism is unavoidable, but being unprepared is optional. Build something on the side so you're never caught flat footed.” — Pete GilfillanCONNECT WITH PETE GILFILLAN:

Join this episode of DMRadio to look back at 2025, a year defined by natural language automation, rapid upskilling, and intelligent orchestration across the enterprise. Host Eric Kavanagh interviews Binny Gill of Kognitos, John Munsell of Ingrain AI, and Peter Sprygada of Itential about how NLP-driven interfaces and coordinated automation changed the way people work. Hear what shifted, what scaled, and how organizations prepared their teams for an AI-powered future.

Hear insights on education trends that set employers up for greater success, including a shift toward competency-based analyses that ensure employees have a clear roadmap for growth that aligns with employer expectations and leads to smarter hiring choices for employers, more focused development, and stronger performance management. Get the inside scoop from DMEC Education gurus Kristin Jones, CLMS, PHR, SHRM-CP, Director, Education Programs, and Laura Boll, CLMS, Experiential Learning Manager. Resources:Certification & Training resourcesCertified Leave Management Specialist Certification: Expanded and RedesignedBuilding a Return-to-Work Microcredential Course2025 DMEC AI Think Tank White Paper: Defining Ethical and Effective Workforce Integration of Artificial Intelligence in Leave and Accommodation ManagementBecome a DMEC member today to access high-quality, laser-focused education and training employees need to ensure compliance. Learn more and join our community of workplace accommodation and leave management professionals today!Mentioned in this episode:Are Leave Management Specialists Asking the Right Questions?Increase Your Professional Value. Become a Certified Leave Management Specialist Today: https://dmec.org/certification-and-training/clms-certification/DMEC

Why does it feel as though every headline about the future of work points to AI pushing entry-level roles off a cliff? That question stayed with me as I sat down with Robin Adda, a long-time learning and development leader, bestselling author, and one of the most balanced voices I have heard on skills, technology, and the workplace. Robin argues that AI can protect white-collar roles rather than erode them, and hearing him explain why immediately shifted the tone of the conversation. From the start, Robin talks about how traditional training models have failed to keep pace with reality. Companies know the skills gap is widening, yet many still rely on broad, generic programmes that miss what people actually need. His journey toward building SkillsAssess grew out of that frustration. He realised that training without insight only scratches the surface, and employees end up going through motions instead of growing in ways that matter. Inside organisations, the picture is even more complicated. Robin describes teams that want to move forward but have no clear road map, along with job seekers who struggle with basic digital tasks long before they reach more advanced expectations. Opportunity exists, yet people often cannot reach it because they lack a personal starting point. His work focuses on bridging that divide by giving individuals clarity and giving leaders accurate visibility into their workforce. We also talk about the emotional weight behind all of this. Anxiety around AI is everywhere, especially for people who feel their role is drifting into uncertainty. Robin has seen organisations handle this well by focusing on clear information rather than vague reassurance. When people understand what they need to learn and why, their fear gradually shifts into something more constructive. Another area that stood out was his emphasis on human strengths. As routine work moves to AI systems, qualities like curiosity, communication, and thoughtful decision making become even more valuable. Robin explains how behavioural profiling and tailored learning pathways can help companies build stronger teams rather than rely on technology to smooth every challenge. By the end of our conversation, I found myself thinking differently about the future of work. Robin's perspective is grounded in decades of watching technology rise, fall, and rise again. He sees AI as a chance to rethink employability rather than fear the disruption. In his view, if we use these tools wisely, we can build a workforce that is more confident, more adaptable, and more resilient. So here is the question I want to leave you with. If learning could finally become personal, and if AI could help people understand their own potential instead of replacing it, what would that change for you and your organisation? And how would it reshape the way you think about your career? I would love to hear your thoughts. Find out more at https://skillsassess.ai and by following the SkillsAssess' LinkedIn Listen to Robin and key industry guests on the SkillsAssess podcast - When Skills Matter Connect with Robin directly on LinkedIn Tech Talks Daily is Sponsored by NordLayer: Get the exclusive Black Friday offer: 28% off NordLayer yearly plans with the coupon code: techdaily-28. Valid until December 10th, 2025. Try it risk-free with a 14-day money-back guarantee.

How can AI and innovation transform not just the business side of sports, but create truly human-centered fan experiences? In this episode, Christa Stout, the Chief Strategy and Innovation Officer for the Portland Trailblazers, talks with Kate O’Neill about building people-first strategies in professional sports, using AI to impact real human experiences, and lessons in innovation from around the world. Topics covered: The evolving role of Chief Strategy and Innovation Officer in sports Balancing business value with fan, community, and employee impact Approaches to meaningful innovation and international development lessons Building and implementing AI strategy in a sports organization Change management and centering real people in organizational change How generative AI unlocks human potential and personalizes fan engagement Organizational metrics for innovation, inclusion, and impact Upskilling employees and culture change for AI adoption Creating frictionless, joyful fan experiences with technology Connect with Christa StoutPortland Trailblazers WebsiteLinkedIn Episode Chapters00:00:05 – Introduction to the Tech Humanist Show & Guest Overview00:01:33 – The Scope of Strategic and Innovation Leadership in Pro Sports00:02:58 – The Rise of Strategy Roles & Future-Focused Planning00:05:42 – What Makes an Innovative Sports Team?00:07:23 – Lessons in Innovation from International Experience00:09:16 – Change Management: Combining Theory and Impact00:14:54 – Embedding AI Strategy: From Curiosity to Company-Wide Change00:19:15 – Real-World Results: AI's Impact on Employee and Fan Experiences00:22:38 – Humanizing AI: Where Tech Enables Personal Touch00:26:18 – Redefining “Value” in Sports Organizations00:29:38 – Evolving Metrics and Exponential Possibilities with AI00:32:42 – Building Employee Buy-In and Upskilling for AI Adoption00:35:01 – Tools & Anticipated Changes for the Future of Sports Innovation00:37:25 – What True Innovation Could Mean for the Sports Experience00:39:46 – Closing Thoughts, Where to Connect, and Outro

I interviewed Denise Chafin, CEO of Top Source Talent, discussing the evolving landscape of talent acquisition and the impact of AI on recruiting. We discussed the importance of upskilling, the relevance of legacy skills, and the necessity of in-person communication in a technology-driven world. Denise shares her extensive experience in the recruiting industry and emphasizes the need for human-centric approaches in talent acquisition, highlighting the value of storytelling and relationship-building in the hiring process. Chapters 00:00 Introduction to Career Talks Podcast 01:32 Denise Chafin's Background and Experience 05:10 The Great Skills Reset and AI's Impact 12:12 Upskilling in the Age of AI 18:32 The Importance of Legacy Skills 23:28 The Future of In-Person Communication 31:12 Closing Thoughts and Future Directions Learn more about your ad choices. Visit megaphone.fm/adchoices

#SalesforcePartner Rohit Khanna on AI Agents in Customer Service: How Smarsh Achieved 56% Deflection with Agentforce 360 Platform. Rohit Khanna, Chief Customer Officer at Smarsh, reveals how AI agents are revolutionizing customer service automation in financial services compliance. In this episode, learn how Smarsh implemented Salesforce Agentforce to achieve 56% deflection rates, 20% productivity gains, and transformed their customer support operations without hiring additional level-one support representatives.Discover the complete strategy behind deploying AI agents in regulated industries, from building proprietary compliance models to implementing data governance layers that ensure accuracy and regulatory compliance. Rohit shares insider insights on personalizing AI agents (meet "Archie"), managing the transition from chatbots to intelligent agents, and preparing teams for the future of agentic workflows in customer service.Key Topics Covered:- AI Agent Implementation - How Smarsh deployed Agentforce for customer service automation- Real Results - 56% deflection rate, 20% efficiency gains, 25% faster resolutions- Financial Services Compliance - Building AI models for market manipulation, fraud detection, and surveillance- Data Governance - Critical frameworks for deploying AI agents in regulated industries- Personalization Strategy - Why naming the agent "Archie" dramatically increased adoption- Future of Work - From human-in-the-loop to agent-in-the-loop workflows- GenAI vs Purpose-Built Models - When to use general purpose vs specialized compliance AI models- Customer Experience - Balancing automation with trust in financial servicesEpisode Timestamps:00:00 - Introduction to Rohit Khanna and Smarsh02:44 - What is Smarsh? Compliance technology explained04:13 - Building AI from the inside out: Proprietary vs partnered models07:33 - Agentforce implementation journey and challenges12:26 - Results: 56% deflection rate and productivity gains15:25 - The power of personalization: Why "Archie" matters18:21 - Trust and data governance in regulated industries22:11 - Data governance layers and policy management25:49 - Human-in-the-loop vs agent-in-the-loop29:10 - Upskilling teams for the AI-powered future32:11 - Intelligent agents for financial crime detectionAbout Rohit Khanna:Rohit Khanna is the Chief Customer Officer at Smarsh, overseeing global customer support, consulting, migrations, managed services, and Smarsh University. With nearly six years at Smarsh, Rohit has led the company's transformation into AI-powered compliance solutions, managing teams across the Philippines, India, Belfast, Costa Rica, UK, and US.About Smarsh:Smarsh is the leading compliance technology provider for regulated industries, specializing in electronic communications archiving, surveillance, and AI-powered financial crime detection. For 20 years, Smarsh has been the trusted custodian of communications data for major financial institutions worldwide, using proprietary AI models and GenAI agents to detect misconduct, reduce false positives, and ensure regulatory compliance.Resources Mentioned:- Salesforce Agentforce- Salesforce Agentforce for Service- Digital Reasoning (acquired by Smarsh)---Book Enterprise Training — [https://www.upscaile.com/](https://www.upscaile.com/)Subscribe to our free newsletter — [https://www.theaireport.ai/subscribe-theaireport-youtube](https://www.theaireport.ai/subscribe-theaireport-youtube)---What's your experience with AI agents in customer service? #AIAgents #CustomerService #Agentforce #Salesforce #ComplianceTechnology #FinancialServices #GenAI #CustomerExperience #AIAutomation #AgenticWorkflows #DataGovernance #FinancialCompliance #CustomerSupport #AIinBusiness #Smarsh

In the third episode of the youth series of Career Choice: The Intelligent Way, Seerat interviews Dr. Sweta Adatia, an award-winning neurologist, founder of Mybraindesign, a career mapping tool based on neuroscience, and the author of the Future Ready Now book, along with Dr. Leena Khanzode, the founder and president of Taarika Foundation. Together, they emphasize the importance of hard and soft skills, the emerging fields of AI and robotics, and whole-brain skill building to become the best version of ourselves.

El Mundo de Cabeza - María Fernanda Vergara, El auge del Upskilling y Reskilling by FM Mundo 98.1

What if the biggest barrier to AI adoption isn't the technology itself, but our ability to learn, adapt, and reskill? That question sits at the heart of my conversation with Sagar Goel, Managing Director and Partner at Boston Consulting Group, who leads the firm's global work on digital workforce development and reskilling. Speaking from Singapore, Sagar brings a rare combination of data, strategy, and humanity to the discussion on how AI is reshaping the global workforce—and why the frontline is struggling to keep up. Drawing on BCG's latest "AI at Work" research, Sagar reveals a surprising trend: frontline AI usage has stalled at around 50 percent for the first time. He explains why many companies are still approaching AI as a tool rollout rather than a behavioral and cultural shift. According to him, employees often don't know where or how to use AI effectively, leadership support is lacking, and training programs are too shallow to spark genuine adoption. The result is a productivity paradox—AI potential without real impact. Sagar also unpacks another counterintuitive finding: leaders are more worried than their teams about losing their jobs to automation. He attributes this to leaders' heightened awareness of structural disruption and their own vulnerability in adapting mid-career. Meanwhile, countries across the Global South are outpacing the US in AI adoption, driven by youthful populations, economic necessity, and a hunger for differentiation in tight job markets. Throughout the discussion, Sagar draws a clear line between upskilling and reskilling—two terms often used interchangeably but representing distinct needs. Upskilling, he explains, should embed AI fluency into daily workflows from the CEO down, while reskilling must redeploy people into new, higher-value roles as automation accelerates. He cites IKEA's decision to retrain 8,000 call center staff into design consultants as a model example of turning disruption into opportunity. We close with a candid reflection on leadership responsibility in the age of AI. For Sagar, the message is simple but profound: if skills don't show up on your balance sheet, they won't show up in your business performance. As the half-life of skills shrinks to five years, he urges CEOs to integrate workforce readiness directly into strategy, or risk being outpaced by those who do. This episode is a grounded, data-driven look at what it truly takes to prepare people—not just machines—for an AI-driven world.

This week, Traci sits down with Tan Moorthy, CEO of Revature and accomplished business leader with over three decades of experience in the global IT services industry.After 23 years with Infosys—where he served as Executive Vice President across multiple functions including Head of Delivery Operations for US, Canada, and LATAM, Group Head of HR, and Global Head of Education—Tan now focuses on bridging the talent gap through workforce transformation. He's also a champion of sustainable development, having led UN work groups defining corporate metrics for Sustainable Development Goals.Spoiler alert: That knowledge you're protecting isn't as proprietary as you think—and hoarding it might be the very thing keeping you from growing.Tan reveals why learning at the speed of change is the only way to stay relevant, how upskilling existing employees delivers faster ROI than external hiring, and the three-pillar framework (education, engagement, exposure) that builds true competence. Plus, he shares the career-defining moment when a failed proposal taught him that content without communication means lost opportunities.What We Cover:The proposal that changed everything – How losing a client deal due to poor communication skills sparked Tan's transformation into a lifelong learner and eventually led him to share a stage with Steve BallmerWhy comfort zones are career killers – The counterintuitive move from a successful business role into corporate HR that everyone warned against, and why it opened doors Tan never imaginedThe three pillars of competence – Breaking down how knowledge, skills, and attitude combine through education, engagement, and exposure to create lasting workforce transformationLearning at the speed of change – Why continuous learning isn't about getting ahead anymore—it's about staying in the same place you are nowThe upskilling advantage over external hiring – How investing in people who already know your systems, culture, and ecosystem delivers immediate productivity versus the ramp-up time new hires requireWhy knowledge hoarding backfires – The fundamental truth that if you don't share what you know, someone else will—and why giving more means getting more in returnMentorship as a two-way street – How working with Gen Z employees (or any generation different from yours) creates peer-to-peer learning that benefits both sides equallyThe innovation power of different perspectives – Why surrounding yourself with people who think like you guarantees stagnation, and how diverse viewpoints spark breakthrough ideasBuilding elastic teams that bend without breaking – How creating learning ecosystems helps organizations adapt through pandemics, economic shifts, elections, and technological disruptionKey Quote: "You've got to learn at the speed of change for you to stay in the same place that you are, let alone to run." – Tan MoorthyConnect with Tan Moorthy: LinkedIn: Tan Moorthy Company: RevatureConnect with Traci here: https://linktr.ee/HRTraciDisclaimer: Thoughts, opinions, and statements made on this podcast are not a reflection of the thoughts, opinions, and statements of the Company by whom Traci Chernoff is actively employed.Please note that this episode may contain paid endorsements and advertisements for products or services. Individuals on the show may have a direct or indirect financial interest in products or services referred to in this episode.

In this episode of the Drop In CEO Podcast, Deb Coviello explores the power of fractional leadership for businesses facing crisis or transformation. She shares practical strategies for leveraging outside expertise, discusses the value of upskilling through curated audio mini-courses, and offers actionable steps for leaders to assess and fill skill gaps within their teams. Episode Highlights Introduction to Fractional Leadership [2:00] Deb introduces the concept of fractional leaders as a secret weapon for navigating business crises and explains her role as the Drop In CEO. Why Leaders Wait Too Long to Ask for Help [2:18]Discussion on the pitfalls of pride, the importance of timely support, and how fractional leaders can fill critical gaps. Real-World Success Story [7:29] Deb shares a client case study on using fractional leadership to achieve food safety certification and organizational growth. Actionable Steps for Leaders [11:13]Step-by-step guide for assessing team skills, identifying gaps, and deciding when to bring in fractional expertise. For more information about my services or if you just want to connect and have a chat, reach out at: https://dropinceo.com/contact/See omnystudio.com/listener for privacy information.

What happens when you put a mic in front of HR leaders and ask them for their unfiltered takes on AI?In this episode, Daniel and Stephen recap their trip to HR Tech — where they recorded 12 quick-hit “AI Confessions” from folks they met on the conference room floor. From agentic workflows and custom GPT chaos to the real blockers slowing down AI adoption, this one's packed with candid insights from the front lines.You'll hear what HR leaders from companies like Lumen, Articulate, and Airbnb.---- Sponsor Links:

Summary In this episode, Andy interviews Matt Mong, a leader at PlanAutomate, a company focused on bringing intelligent automation to the world of project management. With AI dominating headlines, Matt joins the podcast to explore what's real, what's hype, and what project managers and frontline leaders should actually be doing to stay ahead. They discuss common misconceptions about AI in projects, why structured data is critical, and how AI can evolve from productivity booster to strategic game-changer. Matt shares practical advice on balancing innovation with data privacy, how project roles may shift over time, and what leaders can do today to prepare ourselves (and even our kids) for the future of work. If you're looking for insights on how to stay relevant in an AI-transformed workplace, this episode is for you! Sound Bites “The real question isn't just what AI can do faster. It's what it can do that we couldn't do before.” “We tend to overestimate what AI will do in two years and underestimate what it will do in ten.” “If you don't get your data in order, AI won't be useful. It's as simple as that.” “This isn't about eliminating jobs. It's about empowering people to lead and collaborate better.” “Don't future-proof your job. Prepare for the future by experimenting and adapting.” “What if your projects could talk to you and give ongoing guidance? That's where we're heading.” Chapters 00:00 Introduction 02:00 Start of Interview 02:06 What's Something About AI or Projects That Drives You Crazy? 05:00 How Are You Personally Using AI at Work or Home? 07:00 How Are Customers Using AI Today? And Where Is It Heading? 12:06 What About Concerns With Data Privacy and Security? 15:00 What Other Risks or Opportunities Should Leaders Be Thinking About? 17:22 Do You Agree That 'AI Won't Take Your Job. Someone Using AI Will'? 19:40 What Mindsets or Skills Should People Build Now? 23:52 How Can We Prepare Our Kids for the Future of Work? 27:47 Where Can People Learn More About You and PlanAutomate? 29:00 End of Interview 29:20 Andy Comments After the Interview 33:14 Outtakes Learn More You can learn more about Matt and his work at PlanAutomate.com. You can take the survey that Matt mentions here: https://www.planautomate.com/survey-state-of-ai-in-project-management/ For more learning on this topic, check out: Episode 463 with Faisal Hoque. He has an empowering take on how to transcend the fear and hype around AI. It's a great discussion. Episode 415 with leaders from the software company Keto Software. It's a great follow-up to this discussion, with some guys who have been in this space for many years. Episode 384 with PMeLa, an AI persona that I've been curating for a couple of years. She was the first AI to be interviewed on a leadership or project management podcast ever. In fact, YOU can talk with PMeLa here. Level Up Your AI Skills During the interview, I mentioned our AI Made Simple course. Join other listeners from around the world who are taking this course to prepare for an AI-infused future. Just go to ai.PeopleAndProjectsPodcast.com. Thanks! Pass the PMP Exam This Year If you or someone you know is thinking about getting PMP certified, we've put together a helpful guide called The 5 Best Resources to Help You Pass the PMP Exam on Your First Try. We've helped thousands of people earn their certification, and we'd love to help you too. It's totally free, and it's a great way to get a head start. Just go to 5BestResources.PeopleAndProjectsPodcast.com to grab your copy. I'd love to help you get your PMP this year! Join Us for LEAD52 I know you want to be a more confident leader–that's why you listen to this podcast. LEAD52 is a global community of people like you who are committed to transforming their ability to lead and deliver. It's 52 weeks of leadership learning, delivered right to your inbox, taking less than 5 minutes a week. And it's all for free. Learn more and sign up at GetLEAD52.com. Thanks! Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Business Acumen Topics: AI, Automation, Project Management, Future of Work, Innovation, Data Privacy, Intelligent Systems, Team Leadership, Experimentation, Upskilling, Technology Strategy, Digital Transformation The following music was used for this episode: Music: The Fantastical Ferret by Tim Kulig License (CC BY 4.0): https://filmmusic.io/standard-license Music: Tuesday by Sascha Ende License (CC BY 4.0): https://filmmusic.io/standard-license

I wanted this conversation to do two things at once. First, ground the hype in real practice. Second, show how a small country can punch well above its weight by connecting industry, academia, and government with purpose. With Chantelle Kiernan from IDA Ireland and Stephen Flannagan from Eli Lilly and Company, we explored what digital transformation really looks like on the factory floor in Ireland, why talent is the engine behind it, and how cross-sector collaboration is turning ideas into measurable outcomes. Ireland's manufacturing base employs hundreds of thousands and fuels exports, yet what stands out is the shared mindset. The shift toward Industry 5.0 puts people at the center while using digital, disruptive, and sustainable technologies to rethink production. Eli Lilly's experience shows how a digital-first culture changes everything. New sites start paperless by default. Established plants raise their game through micro-learning, data-driven problem solving, and champions who model the behavior. The message is simple. Technology only sticks when people see clear value and have the skills to act on it. From pilots to site-wide change Here's the thing. The strongest wins come from a strategic, site-wide approach rather than isolated pilots. Maturity assessments across pharma sites in Ireland revealed common patterns, shared bottlenecks, and repeatable opportunities. That insight helps teams justify investment, sharpen ROI arguments, and accelerate adoption without slowing production. Reinvestment in legacy facilities becomes a long-term advantage when you connect equipment, data, and people with a clear plan. This is where Ireland's ecosystem shows its class. Purpose-built centers like Digital Manufacturing Ireland, NIBRT, IMR, and I-FORM give teams a place to test before they invest. Indigenous tech SMEs sit at the same table as global pharma leaders and large tech firms, which means collaboration moves faster. When 50 percent or more of new R&D projects cite academic partnerships, you know something healthy is happening. Skills, STEM, and the mindset shift Upskilling came through as the decisive enabler. IDA Ireland supports companies with skills needs analysis and access to training. Universities co-create relevant courses. Micro-credentials and immersive apprenticeships build confidence on the shop floor. Stephen's point about micro-learning hit home. People learn best when they can apply knowledge to a problem they care about, right now. That keeps momentum high and spreads digital competence across teams without waiting on giant projects. Barriers still exist. Defining ROI, coping with regulatory complexity, and balancing change with daily production are real challenges. Culture is the swing factor. Leaders who set the tone, create space for experiments, and reward progress see faster results. GenAI is already shifting attitudes by improving personal productivity, which naturally opens minds to operational use cases like predictive maintenance, knowledge capture, and quality improvements. What comes next If the last decade was about connecting machines, the next decade will be about connecting knowledge. Expect smarter, greener, and more multidisciplinary manufacturing. AI will sit alongside advanced materials and sustainable design. The most resilient sites will combine agile infrastructure with strong learning cultures, so they can absorb change rather than resist it. Ireland's model of collaboration gives a useful signal. When industry, government, and academia align around shared outcomes, the runway gets longer and the takeoff gets smoother. This episode is about the practical choices that make transformation real. Strategic assessments. Shared R&D spaces. Cohorts of digital champions. And a relentless commitment to skills. It is a story of steady progress that scales, and a reminder that the future belongs to teams who can learn faster together. ********* Visit the Sponsor of Tech Talks Network: Land your first job  in tech in 6 months as a Software QA Engineering Bootcamp with Careerist https://crst.co/OGCLA