Podcast appearances and mentions of mark settle

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Best podcasts about mark settle

Latest podcast episodes about mark settle

AI and the Future of Work
Jim McKenna, serial CIO and LegalTech expert, discusses innovation and leadership

AI and the Future of Work

Play Episode Play 15 sec Highlight Listen Later Aug 14, 2023 29:40


We've had interesting recent discussions about AI and the law with great guests like Robert Plotkin. And we've had many interesting conversations about AI with CIO legends like Mark Settle from Okta and Carter Busse from Workato to name a few. In over 200 episodes we haven't yet discussed how to deliver IT service to the legal industry.Jim McKenna has been delivering technology to attorneys and coaching others who do the same for more than two decades. In his current role at perennial Silicon Valley top law firm Fenwick & West, Jim supports an organization of more than 1,000 employees as CIO. He oversees teams that manage IT and security and is first and foremost a thought leader for the business. Prior to Fenwick, Jim held similar roles at Morrison and Forester. He is also a member of the Board of Directors of the International Legal Technology Association.Thanks to Xavier, unsung hero and Fenwick IT specialist, for helping with A/V issues.Listen and learn...What's unique about delivering IT and security service to lawyersHow the legal industry shifted to work from home during the pandemicWhat's ahead for LegalTechWhere there are opportunities for AI to predict future employee needsHow Jim keeps up with security and compliance requirements... while innovatingJim's leadership advice: "Prepare in advance so when the tough occurs you're not afraid!"References in this episode...Robert Plotkin on AI and the Future of WorkMark Settle on AI and the Future of WorkCarter Busse on AI and the Future of WorkHow generative AI is being used to analyze patterns in DNA sequences

AI and the Future of Work
Karl Mosgofian, CIO of unicorn Gainsight, shares his journey to $200M ARR and how AI is helping the organization grow

AI and the Future of Work

Play Episode Play 20 sec Highlight Listen Later Jul 3, 2023 35:39 Transcription Available


We've interviewed some legendary CIOs including Mark Settle from Okta (a repeat guest), Reza Nazeman from SAP Concur, and, more recently, Carter Busse from Workato.We're joined by another unicorn CIO today, Karl Mosgofian. Karl has helped grow Gainsight to more than $200M ARR and 1,200 employees. He has been leading the IT organization for nearly six years after having spent time at Harmonic, Apple, and Cadence Design.Thanks to friend of the podcast Carter Busse for the intro to Karl.Listen and learn...How Karl's role has changed since he joined Gainsight as a startup six years agoWhy it's hard for CIOs to "just keep the lights on"How Karl navigates the duel role of enabling the business to innovate with technology while making sure teams stay focused on solving business problemsHow Karl formulated the Gainsight employee ChatGPT policyWhy ChatGPT won't replace the help deskKarl's advice to vendors embedding AI in their productsHow Karl partners with his CISO and legal team to establish policies for LLM usageHow Gainsight is using AI internally to improve productivityAll about the quirky culture at GainsightReferences in this episode...Mark Settle on AI and the Future of WorkCarter Busse on AI and the Future of WorkReza Nazeman on AI and the Future of WorkLegendary Gainsight videos on YouTube

AI and the Future of Work
Parul Saini, Uber's Global Head of Enterprise Apps, shares how AI supports thousands of employees at a rapidly growing global company

AI and the Future of Work

Play Episode Listen Later Feb 13, 2023 33:08


Parul Saini has been a technology leader at tech-first companies like Zuora, Splunk, and Uber for more than a decade in roles with increasing responsibility. She has had a birdseye view of AI tech trends and the future of work. In her current role at Uber, her service portfolio includes contact center, employee productivity, and identity management applications.Today, we learn from an expert how to manage enterprise apps that support thousands of employees for a rapidly growing global company.Listen and learn...Why "empathy" is the baseline for ITHow to hire and retain IT talentHow to navigate the dual challenges of being a technology leader and people manager simultaneouslyHow to use AI to increase the velocity of hiring decisionsWhy great CIOs... are also great at sales and marketingWhat Parul has learned from Shantanu Narayen, Adobe CEO, and Dara Khosrowshahi, Uber CEOOne thing only Uber insiders knowParul's advice for aspiring female IT leadersReferences in this episode...Mark Settle, seven-time CIO, on AI and the Future of WorkHow autonomous vehicles are changing global traffic patterns

AI and the Future of Work
Carter Busse, CIO of future of work unicorn Workato, shares why it's hard to own technology... at a technology company

AI and the Future of Work

Play Episode Listen Later Jan 16, 2023 28:55


Carter Busse has been leading IT organizations for more than two decades. He has been an IT leader at successful, high-growth organizations ranging from Salesforce to MobileIron to 8x8 to Cohesity Among his many accolades, he was recently named a 2022 ORBIE Bay Area CIO of the year and was also the first IT leader hired at Salesforce back in 2000. Carter understands the challenges of managing tech infrastructure for high-growth tech companies where there's zero margin for error because everyone thinks they know tech better than you. CIOs are like plumbing: nobody appreciates them when everything's working but they're the first to get blamed when there's a blockage.He's now the CIO of rising star Workato, the integration automation platform that has raised more than $400M, was most recently valued at nearly $6B, and has about 1,000 employees in 13 offices around the world. Listen and learn...What a CIO does.Why CIOs have the shortest tenure in the C-suite.The role of AI to improve employee experiences.How to recreate the Apple Genius Bar at work... for at-home employees.How generative AI will be used in the enterprise.Key questions to ask when evaluating new uses of AI.How CIOs deliver strategic value and avoid being "technology traffic cops".References in this episode:What happens when ChatGPT is wrong?Mark Settle, seven-time CIO, on AI and the Future of WorkWorkato

Generation Digital Workforce
196. Optimizing Workplace Collaboration in the Digital Age

Generation Digital Workforce

Play Episode Listen Later Oct 31, 2022 32:45 Transcription Available


Using Collaboration Technology to Drive Operational Improvement . Besides the huge shift to remote work caused by the global pandemic, many other changes have occurred in the workplace that employers need to understand and incorporate into their workforce strategy. On this podcast, Brad Hairston talks with Mark Settle, 7-time CIO and author, who explains how next generation collaboration tools are giving employees the capabilities they need to thrive. . Here's what we talked with Mark about: * The purpose of workplace collaboration * Notable changes to the workplace besides the shift to work-from-home * Interesting findings from the future of work surveys * How IT has responded to the collaboration needs of the COVID-altered workplace * How the current era of collaboration tools address the way the workplace has evolved * Three key areas that the next generation of tools will address * Technologies fundamental to the construction of next-gen collaboration tools * How desktop automation fits into workplace collaboration . Link to the white paper mentioned in this podcast: https://medium.com/work-bench/re-imagining-the-next-generation-of-workplace-collaboration-tools-8ac1755bc4ff . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

AI and the Future of Work
Turn the tables! Former guest, author, and QSTAC CEO Ben Brennan interviews Dan Turchin about AI and the future of work

AI and the Future of Work

Play Episode Listen Later Aug 14, 2022 35:28


Ben Brennan, former guest, accomplished author, and QSTAC CEO, guest hosts today's "turn the tables" episode... and interviews Dan Turchin, PeopleReign CEO. Learn about Dan's vision for augmenting human intelligence with machine intelligence and how AI will be used to give the next billion employees back an hour a day.Listen and learn...The origin story behind this podcastWhat's required to use AI to improve employee experiences How many new jobs will be created by AI in the next five years according to The World Economic ForumThe right way for investors to identify talent and catalyze innovationHow Ben learned the value of human-centric AI from his days at Yahoo, Box, and TwitterReferences in this episode:Mark Settle, serial CIO, on AI and the Future of WorkDr. Mark van Rijmenam, The Digital Speaker, on AI and the Future of WorkRory O'Driscoll from Scale Ventures Partners on AI and the Future of WorkAshu Garg from Foundation Capital on AI and the Future of Work Glenn Solomon from GGV on AI and the Future of Work The great Katie Stanton, PeopleReign investor from Moxxie Ventures

The CXO of the Future
Mayfield CXO Of The Future Podcast #35: Mark Settle, Former CIO, Okta

The CXO of the Future

Play Episode Listen Later Jun 8, 2022 38:15


As a chief information officer, triple down on the things you're excelling in instead of jumping into the new shiny toy. The role of the CIO has always been about knowing your business, in and out so that you know what is best for the company. It's all about that curiosity. The CIO role has begun to change in recent years, but Gamiel Gran's guest today, seven-time CIO Mark Settle, believes that it was actually the CIO role that changed him and the way he performed over the course of his career. Mark has broad business experience in IT services, enterprise software, consumer products, high tech distribution, financial services, and oil & gas. He has received multiple industry awards and is a three-time CIO 100 honoree. Mark sits on the advisory boards of several Silicon Valley venture capital firms and pioneered the adoption of service management and cloud computing technologies within several large enterprises. Additionally, he has authored multiple books, including Truth from the Trenches: A Practical Guide to the Art of IT Management and Truth from the Valley: A Practical Primer on Future IT Management Trends. He also received his bachelor's and master's degrees from MIT and a Ph.D. from Brown University. Learn more about the CIO role, achieving innovation, the vendor landscape, confidential computing, and more.Love the show? Subscribe, rate, review, and share!Here's How »Join The CXO of the Future Community today:mayfield.comMayfield FacebookMayfield LinkedInMayfield Twitter

CIO Classified
The Secrets to Digital Transformation with Mark Settle, Seven-time CIO and Author, and Viral Bajaria, Co-Founder and CTO, 6sense

CIO Classified

Play Episode Listen Later Sep 29, 2021 47:16


Mark Settle, Seven-time CIO and Author, and Viral Bajaria, Co-Founder and CTO, 6sense, talk about what's going on in the startup scene, the different facets of digital transformation, mistakes to avoid when scaling your company, and much more.---------“At the executive level, you can't rest on your laurels because the criteria that are going to be used to measure your success change over time.” - Mark Settle“If you're vulnerable with your employees, and you accept your mistakes and faults. Many times it rubs off on your team and they will own up to their mistakes too and do it the right way next time.” - Viral Bajaria---------Time Stamps* (4:23) The science behind startups* (8:28) The overlap of digital transformation and being customer-centric* (24:27) How to talk digital transformation in the C-Suite* (30:30) How to scale your company* (38:22) Advice for fellow CIOs--------SponsorThis podcast is brought to you by Asana. Asana is a leading work management platform that empowers teams to orchestrate their work — from daily tasks to big strategic initiatives — all in one place. By enabling the world's teams to work together effortlessly, Asana helps organizations of all sizes and industries achieve their goals, faster. Learn more at Asana.com.--------LinksMark's book “Truth from the Valley: A Practical Primer on IT Management for the Next Decade”6sense.com

Generation Digital Workforce
107. The CIO Perspective on Achieving Automation at Scale

Generation Digital Workforce

Play Episode Listen Later Sep 22, 2021 37:39 Transcription Available


A Career CIO Weighs in on Intelligent Automation . In intelligent automation programs, the role of the CIO is critically important. However, the CIO viewpoint on what makes automation journey successful is often misunderstood. On this podcast, Brad Hairston talks with Mark Settle, a seven-time CIO, author and advisor to start-up companies, who provides his perspective on how companies are achieving automation at scale. . Here's what we talked with Mark about:  * How most CIOs view Robotic Process Automation * The CIO perspective on enabling the business to automate on their own * The optimal location for an automation center of excellence within an organization * The most important thing a CIO can do to ensure an organization achieves its strategic objectives for intelligent automation * Why automation, data analytics and machine learning tools used in concert is critical to achieving automation at scale * The key success factors for automating at scale * The impact of citizen development on scaling * How automation at scale can create competitive advantage for companies * How start-up companies view intelligent automation * Consolidation and investment trends in the intelligent automation industry . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

The Ivy Podcast
Technology and Leadership Lessons with Mark Settle, serial CIO and Published Author

The Ivy Podcast

Play Episode Listen Later Jul 22, 2021 24:35


Mark Settle is a seven time CIO, three time CIO 100 award winner and two time book author. His most […]

Cruising Altitude
Supporting Employee Success Again and Again with Mark Settle, Seven-time CIO

Cruising Altitude

Play Episode Listen Later Jun 9, 2021 30:28


This episode features an interview with Mark Settle, seven-time CIO and author.Mark has served as CIO for companies like Okta, Arrow Electronics, and Visa.  He specializes in enterprise software, high-tech distribution, and financial services.  His most recent book, "Truth from the Valley, a Practical Primer on IT Management for the Next Decade," was released in 2020.  On this episode, Mark discusses the challenges of personalizing the employee experience at larger companies, streamlining IT operations at the service desk, and automating busy work.  He also shares tips on how to tell if initiatives are being effective, how to avoid the IT-ticket circus, and the importance of trying out new digital tools.3 TakeawaysThe larger and more dispersed a company is, the harder it becomes to create a personalized employee experience and communicate across time zones, cultures, and languages.Onboarding employees successfully and seamlessly is critical to ensuring workers trust the IT organization.If you have a personal interaction with an employee in a support capacity, look for some way to add value to the conversation.Key Quotes“We developed this process we called zero-day provisioning, ZDP. If we got a feed of employees coming on board, even at close-of-business, and even if they were remote workers, we would have a complete kit for them at their home or in their new office location first thing. So they could be processed and it was all pre-configured.  New employees would explicitly comment on what a great onboarding experience it was.”“You're the technology quartermaster for the army, and you're just trying to give everybody the kit that they need, both at a generic level and then at a more functional level that's responsive to the needs of individual departments and work teams.”“A company can have a nirvana-type set of IT-enabled experiences, but it also needs to meet employee expectations around pay, benefits, commuting times, satisfaction with a boss, relationships with coworkers and more to make a happy employee."This episode of Cruising Altitude is brought to you by SocialChorus. SocialChorus is the creator of FirstUp, the platform that makes the digital employee experience work for every worker. FirstUp brings personalized information and systems access to every employee, everywhere.No matter whether they're wired, distributed, or on the front line. That's how we help Amazon, AB InBev, GSK, and many others stay agile and keep transforming. Learn more at socialchorus.comMark Settle's LinkedIn

DevOps Chat
Digital Transformation at the C level

DevOps Chat

Play Episode Listen Later Feb 5, 2021 37:58


Home » Blogs » DevOps Unbound » DevOps Unbound: How to Lead a DevOps Transformation DevOps Unbound: How to Lead a DevOps Transformation DevOps Unbound: How to Lead a DevOps Transformation BY ALAN SHIMEL ON NOVEMBER 27, 2020 1 COMMENT (EDIT) Is C-level support required to have a successful digital transformation? In the sixth episode of DevOps Unbound streaming broadcast on TechStrong TV and DevOps.com’s sister site Digital Anarchist, Mitchell Ashley of ASG and Alan Shimel are joined by Eveline Oehrlich of the DevOps Institute, Louise McCarthy of Bain & Company and Mark Settle, author of “Truth from the Valley, A Practical Primer on IT Management for the Next Decade,” to discuss DevOps and digital transformation at the C level.

AI and the Future of Work
We asked execs about the future of AI in IT operations. What they said may surprise you.

AI and the Future of Work

Play Episode Listen Later Nov 8, 2020 49:50


This week's special episode of AI and the Future of Work features execs discussing how they use AI to reduce downtime. More important, they share how, as leaders, they're navigating the complicated relationship between humans and machines.Listen and learn from some of the best:Joel Eagle on how McDonald's thinks about managing data at scale to improve the guest experience.Mark Settle, seven-time CIO and best-selling author of Truth from the Valley, on how the shift to cloud-based apps has changed user behavior.Ray Lippig, Program Manager at J.B. Hunt, on how anomaly detection is changing the logistics business.Sean Barker, CEO of cloudEQ, on how AI means we can architect cloud solutions designed for resilience.Plus, hear three predictions for how AI will change work in the next 18 months.For the first time, we also published a video version of this week's podcast on YouTube. Enjoy!

Truth Be Known
Helping IT Take Flight with Mark Settle, 7-Time CIO

Truth Be Known

Play Episode Listen Later Nov 3, 2020 57:16


Mark Settle, the 7 time CIO and author of the recent book Truth from the Valley, a Practical Primer on IT Management for the Next Decade, joins Lauren to discuss data mining, (and regular mining), how to recognize your constraints, the importance of performance management, and much more.3 Takeaways:Data mining is a lot like drilling for oil: You don’t unlock value by looking where everyone else is already looking. You unlock value by coming up with a new “play concept.”It’s important to recognize your constraints. By recognizing trends you can work within your constraints to affect positive change.Great performance requires aggressive performance management. Moving people out of positions where they can’t perform well is ultimately a good thing for everyone involved.Key Quotes: “ A lot of times people talk about the CIO role with all due respect to my colleagues. They sometimes almost attribute too much power and influence to it. In the real world, what you can do as a CIO is constrained by lots of things.”“Traditional IT is now shadow IT because it is the dirty jobs primarily, that IT worries about these days. Things like data management, security, and some of the integration activities, those are all behind the scenes things.“When I look back, I think one of the areas of personal improvement that I would have counseled myself about was to just be more aggressive in performance management.”Guest Bio:Mark Settle is a seven-time CIO with broad business experience in information services, enterprise software, consumer products, high tech distribution, financial services, and oil & gas.  He has led IT organizations that supported the global operations of Fortune 500 companies; maintained the R&D infrastructure required for software product development; and hosted customer-facing delivery systems for commercial products and services. He has received multiple industry awards and is a three-time CIO 100 honoree.He is the author of Truth from the Valley, a Practical Primer on IT Management for the Next Decade and Truth from the Trenches: A Practical Guide to the Art of IT Management which will be released in the fall of 2016.  Settle’s formal training is in the Geological Sciences. He received his Bachelor’s and Master’s degrees from MIT and a PhD from Brown University. Settle is a former Air Force officer and NASA Program Scientist.Thanks to our friendsTruth Be Known is brought to you by Talend, a leader in data integration and data integrity, enabling every company to find clarity amidst the chaos. Talend Data Fabric brings together in a single platform all the necessary capabilities that ensure enterprise data is complete, clean, compliant, and readily available to everyone who needs it throughout the organization. Learn more at Talend.com.

AI and the Future of Work
Patty Hatter, tech exec/board member/advisor, shares the best advice ever for women in technology

AI and the Future of Work

Play Episode Listen Later Oct 17, 2020 37:41


Patty Hatter, former CIO, COO, and current SVP Customer Services at Palo Alto Networks, shares advice for women about how to break the glass ceiling in Silicon Valley. Hear how Patty went from engineering grad student to global exec by cultivating an authentic leadership style.Listen and learn:How six months in Europe shaped Patty's career.The advice Patty says served her best when leaving Bell LabsWhy Patty says "being a CIO is the best role to have had in the past."Tips for dealing with unconscious bias in the workplace.Patty's advice to women convinced they can't accomplish what men can in high-tech.Here's a link to the great episode with Mark Settle referenced in the show.

Intelligent Automation Radio
Mark Settle - Author & former CIO of Oxy, BMC Software, & Okta

Intelligent Automation Radio

Play Episode Listen Later Aug 15, 2020 29:03


HBO's emmy-nominated comedy series Silicon Valley offers a humorous behind-the-scenes take on the trials and tribulations of technology startups.  Its techie-driven dialogue is unusual for mainstream entertainment, but refreshing for those of us in IT.  Pulling back the curtains on life at Silicon Valley IT departments is a specialty of our guest on this episode, Mark Settle.  As a 7-time CIO of companies such as Oxy, BMC Software, & Okta, Mark reveals quite a bit in his latest book "Truth from the Valley, A Practical Primer on IT Management for the Next Decade".   Drawing upon his many experiences leading IT shops, Mark succinctly articulates both the problems with current approaches to IT, and his prescription for how people, processes, and technology must adapt to a digitally transformed future.  Along the way we'll learn what he thinks are the top three characteristics a CIO should look for when hiring an IT professional (other than intelligence), the key to overcoming robophobia among staff, and why a CIO's success depends on them picking a handful of things to be Best-in-Class at.

IT Visionaries
How Your Company Can Emulate a Silicon Valley Start-Up

IT Visionaries

Play Episode Listen Later Jun 30, 2020 55:26


Mark Settle is a seven-time CIO and one of the most respected and experienced IT leaders in the industry. He is also the author of the book From the Valley: A Practical Primer on the Future of IT Management. On this episode of IT Visionaries, Mark sits down to discuss his latest book and identifies some of the key characteristics that separate Silicon Valley start-ups from their peers. 3 Key Takeaways Brand management will become important from an IT recruiting point of view Business leaders need to be looking for more areas the integrate in order to create a more efficient company Security precautions are often overlooked in IT departments and leaders must establish security cultures --- IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Lubar Executive Education Podcast
Preparing your IT group for Phase 2 of COVID-19

Lubar Executive Education Podcast

Play Episode Listen Later Jun 22, 2020 10:15


In this episode, Mark Settle, a seven time CIO, two time author, three time CIO 100 award winner, and friend of the Lubar School of Business shares some steps that IT leaders should be taking to prepare their teams for the next phase COVID-19.

Almost Professional
018 • How the BBC Uses Smartphones To Cover the News: A Conversation with Mark Settle

Almost Professional

Play Episode Listen Later May 5, 2020 58:18


In this episode Blake chats with mobile journalism pioneer and "Mojo" trainer Marc Settle. Marc has worked for the BBC his entire career and for the past 10 years has been a leading advocate for utilizing smartphone video in the broadcast TV news business. How successful has he been? Listen to the episode to find out. :) Connect with Marc: https://twitter.com/MarcSettle Watch the Mobile Creator Summit (episode with Blake): https://youtu.be/1T3ISz2ILQE?t=14274 Learn more about mobile video from The Mobile Filmmaker Academy: https://academy.iphoneographers.tv/courses © 2020 ImageWorks Inc. --- Support this podcast: https://anchor.fm/almostprofessional/support

Develomentor
Ep. 16 Mark Settle - NASA to 7 Time Chief Information Officer

Develomentor

Play Episode Listen Later Dec 9, 2019 38:28


Mark Settle is a seven-time Chief Information Officer with broad business experience in information services, enterprise software, consumer products, high tech distribution, financial services and oil & gas. He has led IT organizations that support internal business operations, product development and customer-facing service capabilities. Mark is the author of Truth from the Trenches: A Practical Guide to the Art of IT Management. He currently serves as the CIO of Okta, a San Francisco company offering cloud-based solutions for identity and access management. Click here for full episode show notes!

The Matt Sodnicar Podcast
Author and CEO Mark Settle

The Matt Sodnicar Podcast

Play Episode Listen Later Dec 6, 2019 44:59


I sit down with author of "Truth from the Trenches - The Art of IT Management" and seven time CEO Mark Settle. Starting with a folder named "You can't make this stuff up", we talk about objective reality, reinforcing internal belief systems, managing the politics of business. Mark's next book "Truth from the Valley" will be released soon.★ Support this podcast on Patreon ★

AI and the Future of Work
Truth from the Trenches: Okta CIO Mark Settle on the Future of Work & IT, What it Takes to be an Effective Leader in IT, and His Thoughts on Automation & AI

AI and the Future of Work

Play Episode Listen Later Aug 12, 2019 27:15


Mark Settle, seven-time Chief Information Officer (CIO) and current CIO of Okta digs into how the modern workplace has evolved with the proliferation of collaboration work tools such as Slack, Zoom, etc. and the technology considerations CIOs and business leaders need to address in preparation for future workplace changes. Mark shares his thoughts on automation, it's role within a company, and where it’s headed. Mark also highlights the various dimensions of the CIO role and what it takes to succeed.Challenges for CIO's and IT Leaders Addressed in this Podcast:1. How do you manage a variety of generational groups within an IT organization?2. How are millennials driving change in the workplace? How do you prepare for future changes?3. What role will automation play moving forward?4. What does it take to be a successful leader in IT?For more information on Mark’s book Truth from the Trenches, visit:https://www.okta.com/truth-from-the-trenches/For more information on Astound visit: https://astound.ai/

IT Visionaries
What It Takes To Be An IT Leader

IT Visionaries

Play Episode Listen Later Feb 15, 2019 11:31


Learn what it takes to be a leader in the tech field from IT Visionaries, Paul Chapman, Juan Perez, Mark Settle, Susie Wee, and Mark Rackley. IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps. Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM. Read: AI Meets CRM: An MIT Tech Review Whitepaper The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.  

IT Visionaries
CIO Roundtable with Paul Chapman of Box and Mark Settle of Okta

IT Visionaries

Play Episode Listen Later Dec 5, 2018 57:56


We host our first ever CIO Roundtable with Paul Chapman of Box and Mark Settle of Okta joining us in the studio. In this conversation, Ian, Mark, and Paul talk about how not to get fired in 2019, the difference between Marketecture and Architecture, and how to utilize metrics to your advantage. IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps.  Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM. Read: AI Meets CRM: An MIT Tech Review Whitepaper The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

IT Visionaries
Mark Settle’s Playbook for new CIOs

IT Visionaries

Play Episode Listen Later Oct 12, 2018 51:10


In this episode, we sat down with Chief Information Officer of Okta, Mark Settle. Mark is a seven-time CIO and shares his playbook for how he approached taking the role of CIO.  He gives tactical tips for new CIOs and explores the new wave of authentication software on the horizon. IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps  Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM. Read: AI Meets CRM: An MIT Tech Review Whitepaper Thank you for listening! If you like this episode, please subscribe to IT Visionaries and rate and review us on Apple Podcasts. The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe  

Subscribed Podcast
Ep #18: Mark Settle and the "Truth from the Trenches"

Subscribed Podcast

Play Episode Listen Later Nov 22, 2017 22:30


Mark Settle is a seven-time CIO with broad business experience in information services, enterprise software, consumer products, high tech distribution, financial services, and oil & gas. He has received multiple industry awards and is a three-time CIO 100 honoree. He's currently the CIO of Okta. Settle sits on the advisory boards of several Silicon Valley venture capital firms and pioneered the adoption of service management and cloud computing technologies within several large enterprises. He is the author of Truth from the Trenches: A Practical Guide to the Art of IT Management. Settle received his Bachelor’s and Master’s degrees from MIT and a PhD from Brown University. He is a former Air Force officer and NASA Program Scientist. We talk to Settle on the evolving role of the CIO, business transformation challenges, and lessons learned from being the “the most experienced CIO in the world.” For previous episodes and more on the Subscription Economy, head to www.zuora.com/podcast

Interviews: Tech and Business
CIO Transformation and Digital Disruption

Interviews: Tech and Business

Play Episode Listen Later Aug 9, 2017 43:47


As organizations modernize their technology and move into the digital transformation era, IT has become a strategic force for competitive survival. Yet updating core legacy systems and retraining staff while building highly competitive new digital products and services is a tough balancing act that many IT leaders are still struggling with. What is it really like to migrate legacy systems to the cloud? How can we best understand the strategic function of IT and prove its value to the business? Join veteran IT expert and serial CIO Mark Settle on CXOTALK to discuss his experiences in using IT transformation to drive innovation and disruption.

Interviews: Tech and Business
CIO Transformation and Digital Disruption

Interviews: Tech and Business

Play Episode Listen Later Aug 9, 2017 43:47


As organizations modernize their technology and move into the digital transformation era, IT has become a strategic force for competitive survival. Yet updating core legacy systems and retraining staff while building highly competitive new digital products and services is a tough balancing act that many IT leaders are still struggling with. What is it really like to migrate legacy systems to the cloud? How can we best understand the strategic function of IT and prove its value to the business? Join veteran IT expert and serial CIO Mark Settle on CXOTALK to discuss his experiences in using IT transformation to drive innovation and disruption.

Ask the CIO
How one agency is getting rid of passwords through the cloud

Ask the CIO

Play Episode Listen Later Jun 22, 2017


Greg Hall, the assistant director and chief information security officer in the Executive Office for U.S. Attorneys in the Justice Department, said the office hired Okta to provide a cloud service to federate its identity management capabilities.

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

In this interview, Mark Settle, CIO of Okta, discusses his book, The Truth From the Trenches: A Practical Guide to the Art of IT Management. He also discusses World Class IT Principle One, People, Principle Three, Project and Portfolio Management, Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include: The nuances between the role of leadership and management Importance of financial management to help drive innovation within IT A need for IT to be involved with business partners beyond transactional relationships Demand management from the business partners to meet IT’s capacity Strategic techniques of attracting and retaining talent in Silicon Valley The importance of innovation labs to gather feedback from the broader organization Significance of how IT affects relationships with customers Eye on the Trends: Agile Methodology, DevOps, Integrations