IT Visionaries

Are data-driven decisions overrated? On this special roundtable episode, we challenge the conventional wisdom that more data always leads to better outcomes. Our guests, Kevin McEvilly, Andrew Fox, and Mike Della Porta, discuss the pitfalls of relying solely on analytics and the importance of human insight in crafting successful marketing strategies. Are you ready to rethink your approach?Tune in to learn:Diversity is a significant challenge in the tech space.Agencies have always been technology-focused.The landscape of marketing is increasingly complicated.Investment in technology infrastructure is essential.Data governance is critical for effective decision-making.Human intuition plays a vital role alongside data.Organizations must adapt to rapid technological changes.Collaboration across departments enhances decision-making.The right questions lead to better insights and outcomes.Mentions:Della Porta ConsultingUnistaCanvas Worldwide--Imagine a world where your data flows like electricity—unseen, yet powering everything you do. A world where high availability, low latency, and disaster recovery are not just expectations but realities. Welcome to the future, powered by Zayo's network.In a world that never stops, Zayo is the network underneath it all, helping the most innovative and forward-thinking companies grow. Because Zayo doesn't just connect places, they connect possibilities. Zayo connects what's next for you.Discover the power of Zayo's network today. Visit https://go.zayo.com/network/itvisionaries Mission.org is a media studio producing content for world-class clients. Learn more at mission.org

On this episode, Andy Tay, Senior Managing Director, Cloud First Lead Accenture Cloud First, Accenture, discusses the critical role of digital transformation and AI readiness for businesses. He emphasizes the importance of establishing a strong digital core, which includes infrastructure, data strategies, and responsible AI practices, and he shares insights on the common pitfalls companies face when adopting AI and highlights successful case studies, particularly in the fast food industry.Key Insights:AI readiness requires a strong digital core with seven foundational elements.Companies must embrace responsible AI to avoid ethical pitfalls.The success of AI initiatives often hinges on the people involved.Technical debt can increase with rapid AI adoption if not managed properly.Successful companies balance innovation with strategic investments.Understanding customer preferences is key to enhancing engagement.Digital transformation is a continuous journey, not a one-time effort.Collaboration with partners can accelerate digital initiatives.A strong infrastructure is essential for effective AI implementation.--Imagine a world where your data flows like electricity—unseen, yet powering everything you do. A world where high availability, low latency, and disaster recovery are not just expectations but realities. Welcome to the future, powered by Zayo's network.In a world that never stops, Zayo is the network underneath it all, helping the most innovative and forward-thinking companies grow. Because Zayo doesn't just connect places, they connect possibilities. Zayo connects what's next for you.Discover the power of Zayo's network today. Visit https://go.zayo.com/network/itvisionaries Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

 On this episode, Janet Cinfio, Chief Information Officer of Acxiom, discusses the company's role in marketing intelligence and data management, the importance of balancing privacy with personalized marketing experiences, the need for responsible innovation in technology, and the significance of encouraging diversity in STEM careers.Key Insights:Personalization in marketing is crucial for consumer engagement.Brands are closer to understanding consumer preferences without identification.How Acxiom employs machine learning for data preparation and real-time insights.Privacy by design is integral to Acxiom's solutions.Diversity in STEM is essential for innovation and growth.Investing in young people's interest in STEM is vital for the future.Collaboration between technology and business strategy is key.–Imagine a world where your data flows like electricity—unseen, yet powering everything you do. A world where high availability, low latency, and disaster recovery are not just expectations but realities. Welcome to the future, powered by Zayo's network. In a world that never stops, Zayo is the network underneath it all, helping the most innovative and forward-thinking companies grow. Because Zayo doesn't just connect places, they connect possibilities. Zayo connects what's next for you.Discover the power of Zayo's network today. Visit https://go.zayo.com/network/itvisionaries Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

On this episode, Ahmad Bahai, CTO of Texas Instruments, discusses the importance of innovation in the semiconductor industry and the challenges of meeting the increasing demands for faster, more efficient technology. He highlights the need for disruptive innovation to keep up with the exponential growth of data and the widening gap between hardware capabilities and demand. Bahai emphasizes the role of problem-solving and risk management in the innovation process, as well as the importance of talent and multidisciplinary approaches. He also touches on the power of human intuition and the limitations of AI in replicating it.Key Insights:Texas Instruments is a leading semiconductor company specializing in analog and embedded processing.Dr. Ahmad Bahai's role as CTO is to identify strategic and disruptive innovations for TI's product lines.TI addresses challenges in energy efficiency, connectivity, and intelligence in electronic systems.Engagement with customers and suppliers is crucial for understanding system requirements and driving innovation. The semiconductor industry is constantly pushing for innovation to meet the increasing demands for faster, more efficient technology.Disruptive innovation is necessary to bridge the widening gap between hardware capabilities and the exponential growth of data.Problem-solving and risk management are crucial in the innovation process, balancing the need for progress with calculated risks.Talent is essential in driving innovation, and a multidisciplinary approach can lead to new perspectives and breakthroughs.Human intuition plays a significant role in innovation and is difficult to replicate with AI.--Imagine a world where your data flows like electricity—unseen, yet powering everything you do. A world where high availability, low latency, and disaster recovery are not just expectations but realities. Welcome to the future, powered by Zayo's network. In a world that never stops, Zayo is the network underneath it all, helping the most innovative and forward-thinking companies grow. Because Zayo doesn't just connect places, they connect possibilities. Zayo connects what's next for you.Discover the power of Zayo's network today. Visit https://go.zayo.com/network/itvisionaries Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

On this episode, Tony Lambert, CTO of TechSmith, discusses how TechSmith stays at the forefront of innovation by listening to customer needs, conducting research, and staying informed about industry trends. Plus, he explains why TechSmith has invested in content creation roles and how, in the future, video AI may be able to diagram manual skills, teach soft skills, and provide more advanced editing capabilities.Tune in to learn:How the screen recording industry has evolved, with more tools entering the market and screen capture becoming more prevalent.How TechSmith stays at the forefront of innovation by listening to customer needs, conducting research, and staying informed about industry trends.Why TechSmith prioritizes the end-user experience while also considering the needs of enterprise customers and addressing security and privacy concerns.How the company culture at TechSmith fosters longevity and loyalty among its engineers, who appreciate the focus on work-life balance, support for experimentation, and the opportunity to make a meaningful impact. How TechSmith uses its own products for documentation, project management, and HR training.Why the company has invested in content creation roles and leverages visual communication tools.Whether in the future, video AI may be able to diagram manual skills, teach soft skills, and provide more advanced editing capabilities--Imagine a world where your data flows like electricity—unseen, yet powering everything you do. A world where high availability, low latency, and disaster recovery are not just expectations but realities. Welcome to the future, powered by Zayo's network.In a world that never stops, Zayo is the network underneath it all, helping the most innovative and forward-thinking companies grow. Because Zayo doesn't just connect places, they connect possibilities. Zayo connects what's next for you.Discover the power of Zayo's network today. Visit https://go.zayo.com/network/itvisionaries Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

On this episode, Leslie Beavers, the acting Chief Information Officer for the Department of Defense, discusses the role and responsibilities of the Department of Defense (DoD) in defending the nation. The DoD is responsible for coordinating all IT efforts within the department, as well as warfighting command control and communications. With a budget of $60 billion annually and over 4 million people across the globe, Ms. Beavers emphasizes the importance of interoperability and integration within the department, as well as the need for a streamlined acquisition process and organizational change strategy.Tune in to learn:The Department of Defense's responsibilities in for defending the nation and coordinating all IT efforts within the department.Why interoperability and integration are key challenges in aligning the various branches and agencies within the DoD.How the DoD aims to utilize commercial off-the-shelf solutions as much as possible, but modifications are often necessary to meet unique requirements.Why organizational change and education are crucial in driving technology strategy and ensuring alignment and cooperation across the department.Imagine a world where your data flows like electricity—unseen, yet powering everything you do. A world where high availability, low latency, and disaster recovery are not just expectations but realities. Welcome to the future, powered by Zayo's network. In a world that never stops, Zayo is the network underneath it all, helping the most innovative and forward-thinking companies grow. Because Zayo doesn't just connect places, they connect possibilities. Zayo connects what's next for you.Discover the power of Zayo's network today. Visit https://go.zayo.com/network/itvisionaries Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

On this episode, Sastry Durvasula, the Chief Information and Client Services Officer at TIAA, discusses how TIAA uses technology, including AI, to improve the retirement experience for its customers. He also digs into the challenges of integrating new sources of data and the need for companies to reimagine their approach to technology and innovation.Tune in to learn:How to use technology to improve retirement educationWhat AI looks like in actionWhy TIAA is changing mindsets with RetireTechThe importance of democratizing access to AIThe Changing Role of Data ScientistsHow to build on integrated platformsHow to navigate the challenges of legacy systems--Imagine a world where your data flows like electricity—unseen, yet powering everything you do. A world where high availability, low latency, and disaster recovery are not just expectations but realities. Welcome to the future, powered by Zayo's network.In a world that never stops, Zayo is the network underneath it all, helping the most innovative and forward-thinking companies grow. Because Zayo doesn't just connect places, they connect possibilities. Zayo connects what's next for you.Discover the power of Zayo's network today. Visit https://go.zayo.com/network/itvisionaries Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

On this episode, Harpreet Suri, the CTO of K&L Gates, discusses the role of technology in the legal industry and how it is transforming the way law firms operate. She highlights the importance of ease of adoption and security when evaluating technology solutions for law firms, and she shares her insights on the future of the legal industry, including the use of AI in understanding slang, solving logical arguments, and sequencing screenshots, among other applications.Tune in to learn:The Impact of Gen AI on the Legal IndustryHow to Go About Implementing and Validating New TechnologiesChallenges Around Acquiring Technical Talent for Law FirmsTips For Evaluating Technology Solutions for Law FirmsThe Future of Law and TechnologyFun Predictions: What Tech is Less Than Five Years AwayMentions:K&L Gates Careers

Babak Hodjat, CTO of AI at Cognizant, discusses the impact of advancements in AI and the factors that have enabled its rapid progress, including increased processing capacity, access to large amounts of data, and improved neural network architectures. Babak also highlights the importance of moving to the cloud and leveraging AI to make informed decisions.Key Takeaways:Advancements in AI have been driven by increased processing capacity, access to large amounts of data, and improved neural network architectures.Moving to the cloud is essential for companies to leverage the power of AI and stay competitive.AI agents can help companies reduce tech debt and navigate complex data flows, enabling faster and more efficient AI adoption.Synthetic data plays a crucial role in building AI models and simulating real-world scenarios.AI-enabled decision-making has the potential to transform various industries and improve outcomes. Enterprises are gradually moving toward agent-oriented architecture, enabling robust and scalable systemsAgent-based AI systems can streamline workflows and simplify everyday tasks–Imagine a world where your data flows like electricity—unseen, yet powering everything you do. A world where high availability, low latency, and disaster recovery are not just expectations but realities. Welcome to the future, powered by Zayo's network. In a world that never stops, Zayo is the network underneath it all, helping the most innovative and forward-thinking companies grow. Because Zayo doesn't just connect places, they connect possibilities. Zayo connects what's next for you.Discover the power of Zayo's network today. Visit https://go.zayo.com/network/itvisionaries Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

On this episode, Prince Kohli, the CTO of Automation Anywhere, discusses the evolution of robotic process automation (RPA) and its impact on industries. He shares real-world examples of how RPA and AI have transformed processes and improved efficiency in various sectors, and he delves into the implementation of RPA and AI, data governance, and the future of automation.Key Takeaways:The evolution of RPA and AI has led to significant advancements in automation, impacting various industries and improving efficiency.Real-world examples demonstrate the transformative impact of RPA and AI in healthcare, government, and other sectors, particularly during the COVID-19 pandemic.The implementation of RPA and AI requires careful consideration of data governance, AI model governance, and the reduction of hallucinations in AI models.The future of automation involves the seamless integration of RPA and AI to address complex business challenges and improve operational processes. AI and automation are transforming industries and enabling the creation of new tools and processes.Data quality is crucial for the success of AI and automation, and techniques like RAG (Retrieval Augmented Generation) are used to ensure veracity and reliability of data.Technological advancements have the potential to solve everyday problems such as traffic optimization, flight rerouting, and automated invoice processing.Investment and awareness are key drivers for the adoption and implementation of advanced technologies in various sectors. --Imagine a world where your data flows like electricity—unseen, yet powering everything you do. A world where high availability, low latency, and disaster recovery are not just expectations but realities. Welcome to the future, powered by Zayo's network.In a world that never stops, Zayo is the network underneath it all, helping the most innovative and forward-thinking companies grow. Because Zayo doesn't just connect places, they connect possibilities. Zayo connects what's next for you.Discover the power of Zayo's network today. Visit https://go.zayo.com/network/itvisionariesMission.org is a media studio producing content for world-class clients. Learn more at mission.org.

 On this episode, Mark Butler, CISO for Trace3, discusses the impact of AI on various industries, the challenges of AI governance, and the adoption of cloud services. He also delves into the application of AI in different sectors and the implications of cloud migration for companies with legacy infrastructure.Key Takeaways:AI has the potential to transform industries such as healthcare, finance, and energy, leading to significant improvements in customer experiences and operational efficiency.The governance of AI, including data security, training, and explainability, is a critical focus area for organizations adopting AI models.Cloud migration presents challenges for companies with legacy infrastructure, but it also offers opportunities for leveraging advanced AI services and technologies.The early detection and accurate diagnosis of health conditions through AI have the potential to significantly improve health outcomes and patient care. The demand for GPUs is increasing, driven by the need for on-premise LLM training and AI workloads.The shift in skill requirements is evident, with a growing need for new skills to adapt to the evolving AI landscape.AI is not directly taking jobs but is creating new opportunities and skill demands.The need for AI training is significant, with organizations investing in internal training programs to educate employees about AI.The challenges of AI verification and the impact of AI on job roles are key considerations in the evolving AI landscape.Mentions:Google's AI Recommended Adding Glue To Pizza And Other Misinformation—What Caused The Viral Blunders?--Imagine a world where your data flows like electricity—unseen, yet powering everything you do. A world where high availability, low latency, and disaster recovery are not just expectations but realities. Welcome to the future, powered by Zayo's network. In a world that never stops, Zayo is the network underneath it all, helping the most innovative and forward-thinking companies grow. Because Zayo doesn't just connect places, they connect possibilities. Zayo connects what's next for you.Discover the power of Zayo's network today. Visit https://go.zayo.com/network/itvisionaries Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

On this episode, Shelia Anderson, CIO of Aflac, delves into the use of technology to improve customer service, streamline processes, and enhance the overall experience for policyholders. The discussion also highlights the role of leadership in driving organizational change and the importance of transparency and education in decision-making. Plus, a discussion about the continuous improvement nature of AI and the need for trusted sources of data.Key Takeaways:The use of technology in the insurance industry is focused on improving customer service, streamlining processes, and enhancing the overall experience for policyholders.Transparency and education are essential in decision-making and driving organizational change, especially when it comes to technology and innovation.Leadership plays a crucial role in demonstrating the value of technological advancements and driving the adoption of new approaches within the organization. AI's impact on the insurance industry and the challenges of data security and integrityThe continuous improvement nature of AI and the need for trusted sources of data–Imagine a world where your data flows like electricity—unseen, yet powering everything you do. A world where high availability, low latency, and disaster recovery are not just expectations but realities. Welcome to the future, powered by Zayo's network.In a world that never stops, Zayo is the network underneath it all, helping the most innovative and forward-thinking companies grow. Because Zayo doesn't just connect places, they connect possibilities. Zayo connects what's next for you.Discover the power of Zayo's network today. Visit www.zayo.com/networkMission.org is a media studio producing content for world-class clients. Learn more at mission.org.

On this episode, Bill Waid, the Chief Product and Technology Officer of FICO, discusses the role of FICO and its products and services beyond the FICO score. He reveals how FICO applies artificial intelligence and machine learning in its decision-making processes. Plus, Bill explains how FICO's software division helps businesses operationalize analytics and make data-driven decisions.On this episode, Bill Waid, the Chief Product and Technology Officer of FICO, discusses the role of FICO and its products and services beyond the FICO score. He reveals how FICO applies artificial intelligence and machine learning in its decision-making processes. Plus, Bill explains how FICO's software division helps businesses operationalize analytics and make data-driven decisions. Tune in to learn:Why FICO is more than just a credit score; it offers a range of products and services to help businesses make data-driven decisions.How FICO applies artificial intelligence and machine learning to enhance its decision-making processes.Why digital engagement and the ability to adapt to changing customer needs are crucial for businesses in the financial industry.How the digitization of banking is transforming the industry.How FICO is using alternative data sources and augmented data analysis to assess credit risk for individuals with limited credit history.FICO's future focus is on making AI and machine learning more usable and transparent for businesses, empowering them to make better decisions.Why an emphasis on a strong company culture empowers employees to control their own destiny.The future of AI and machine learning lies in making it more accessible and usable for non-technical users.How FICO enables businesses to quickly test and iterate on models, making incremental improvements and driving better outcomes.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

In this conversation, Steve Stone, Head of Zero Labs at Rubrik, discusses the importance of data security and the challenges organizations face in managing and securing their data. He explains Rubrik's role as a data security company and how they provide backup, recovery, and analytics solutions to help organizations protect their data. Steve also highlights the growing problem of data growth and the impact of AI-generated data. He emphasizes the need for visibility into the data estate, the importance of securing data in a hybrid environment, and the role of proactive AI solutions in the future of data security.Tune in to learn:Rubrik is a data security company that provides backup, recovery, and analytics solutions to help organizations protect their data.Data growth and AI-generated data are major challenges in data security.Visibility into the data estate is crucial for organizations to understand and secure their data.Securing data in a hybrid environment requires a comprehensive approach that includes backup, recovery, and analytics solutions.The future of data security may involve proactive AI solutions that can detect and prevent threats in real-time. Data is the most important asset in cybersecurity and should be the primary focus.AI can be used for analytics and to bridge the gap between different teams in cybersecurity.Steve's journey into cybersecurity came from a background in special operations.Did you know that less than half of IT leaders feel their network infrastructure is ready to make the best use of emerging technologies?  Zayo, a leading global communications infrastructure provider, empowers some of the world's most innovative companies to take advantage of next generation technologies with the help of reliable, resilient network infrastructure. Read their research paper, IT Confidential, to gain valuable insights from IT leaders. Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

In this conversation, Mike Hanley, the Chief Security Officer and SVP of Engineering at GitHub, discusses the transformation in security practices and the shift towards a distributed and zero trust approach. He emphasizes the importance of collaboration between security and engineering teams to enable great security outcomes. Mike also shares insights on managing concurrent projects and creating clarity around goals. He highlights the significance of empowering engineering teams and enabling creativity and expertise. Additionally, he expresses his excitement about the current state of the software space and the future of coding and learning, particularly with the impact of AI.Tune in to learn:AI can assist developers in completing redundant tasks and improve productivity.The future of AI in software development holds the potential for significant advancements and transformations.AI can play a crucial role in enhancing security practices and preventing vulnerabilities.A security-first approach is essential, and engaging with customers is crucial for successful security implementations. Security practices have transformed from a perimeter-based approach to a distributed and zero-trust approach.Collaboration between security and engineering teams is crucial for achieving great security outcomes.Creating clarity around goals and providing support to teams helps unlock creativity and expertise.The future of coding and learning will be influenced by AI, enabling new ways of accessing information and formulating questions.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

On this episode, Josh Lemos, the CISO at GitLab, discusses the role of GitLab in the software development lifecycle and how it helps companies build and ship secure software. He highlights the challenges in code reuse and security and emphasizes the importance of visibility and governance in software development. Josh also discusses the trust and explainability in AI and how AI can be leveraged for efficiency.Tune in to learn:What is GitLab (1:00)Creating trust in your platform (7:30)Figuring out how best to use AI (13:00)Making well-informed decisions (18:20)How to approach problems in ways that make sense (24:00)The future of the field (26:00)AI use cases (29:30)Recruiting the next generation of talent (34:40)Mission.org is a media studio producing content for world-class clients. Learn more at mission.org

AIOps is becoming more and more important to enterprises, and that is only going to continue. On this episode, Jason Walker, the Chief Innovation Officer at Big Panda, discusses the role of AIOps in improving operations and problem resolution in enterprise applications. He explains how Big Panda uses data and AI to identify, alert, and solve problems in digital services and shares the challenges faced by organizations in understanding their technology ecosystem and how AIOps can help in gaining visibility and context.Tune in to learn:Understanding AI Ops (1:00)Getting started implementing AIOps(4:35)The before and after of implementing AIOps (10:40)How AIOps can help simplify your ticket resolution (19:00)What will the AI ops space evolve into? (26:30)How to know you're remediating the right thing (33:50)Going from the Marines to the IT world (38:55) Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

We've been living in the cloud for a long time now, so why is it still so difficult to navigate the multi-cloud infrastructure? Indu Keri, SVP and GM Hybrid Multi-cloud at Nutanix, is trying to simplify that landscape and on this episode, he breaks down how.  Tune in to learn:Navigating the multi-cloud complexity? (4:00)How can it get easier to do cloud management? (8:00)The web has changed how we experience the world (25:00)The role of infrastructure (30:00)Striving for simplicity (35:00)Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

Google made its name by changing the way the world uses the internet. Today, the company is still on the leading edge of innovation and Ritika Gunnar, the Sr. Director of Product Management, Databases at Google, is helping to shape the future of technology once more. On this episode, she dives deep into how, where, and why generative AI is going to revolutionize the way engineers build, how apps are developed, and how everyday work gets done.Tune in to learn:Why is database management so hard? (3:00)How generative AI is transforming what Google builds (12:00)Creating a whole new world for app developers and programmers (18:00)Generative engineering and how it will change the way developers work (24:00)How generative AI is being use to create new experiences (33:40) Predicting how AI will be used in the future (36:42)Mentions:Google careersThe rise of GenEng: How AI changes the developer roleMission.org is a media studio producing content for world-class clients. Learn more at mission.org.

So much of the way data is used happens without us even knowing it. And the power of data is beyond comprehension. At Teradata, Erica Hausheer and her team are trying to harness that power and make lives better — even if you don't realize they're doing it. On this episode, Erica details the ways data, AI, and other innovative technologies are transforming the way we live and work.Tune in to learn:How Teradata is improving your life without you even knowing it (4:00) What it takes to understand and execute high-impact jobs (9:00) The evolution of digital transformation (14:00) The juxtaposition between product development and IT (25:00) Fighting against bad data (30:00) Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

Moving to the cloud is nothing new — but doing it efficiently is still tough. Brantley Richbourg is the Principal Technical Consultant of Cloud Networking at AHEAD, and it's his job to help companies navigate their journey to the cloud. On this episode, he describes some of the reasons companies are looking to make the move and the challenges they face along the way. Plus he explains where and how generative AI is playing a role and why innovation might not be the driving force behind customer decision making. Tune in to learn:What is Ahead? (1:32)Finally solving the problems with moving to the cloud (5:40)Integrating cloud systems and hybrid clouds (11:30)The role of generative AI (16:35)Why the cloud is not about saving money (30:00)How Ahead is working with clients (36:15)How to win at sales (38:38)The timeline for adopting new infrastructure (44:20)Predicting the next big thing (50:00)Mentions:Brantley's first appearance on IT Visionaries--Did you know that less than half of IT leaders feel their network infrastructure is ready to make the best use of emerging technologies?  Zayo, a leading global communications infrastructure provider, empowers some of the world's most innovative companies to take advantage of next generation technologies with the help of reliable, resilient network infrastructure. Read their research paper, IT Confidential, to gain valuable insights from IT leaders. Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

Whether you realize it or not, there's an extremely good chance that you have interacted with PAR Technology. This brand powers payment systems, loyalty apps, and more for some of the biggest restaurant brands around, including Five Guys, Sweet Green, Arby's, and thousands more. Raju Malhotra is the Chief Product & Technology Officer at PAR Technology, and on this episode, he explains how PAR implements its technology to make the restaurant experience seamless for both the workers and the diners.Tune in to learn:What is PAR Technology? (1:00)Why big brands choose PAR (2:00)The need to be flexible with different infrastructures (5:00)Blending the hardware and software components clients need (9:00)How to decide what to build (13:00)The rise of third parties and the challenge of integration (26:00)--Zayo connects critical data centers across the US, Canada, and Europe with high-capacity metro fiber and extensive long-haul dark fiber. Trusted by the world's most innovative companies, Zayo embodies what's next in networking.Discover Zayo's expansive network maps on their website and see where their network can take you. With low-latency, reliable, 400G and 800G-enabled routes, it's the modern network solution you've been searching for.Visit Zayo's website today to unlock the power of your network and tap into the technologies of tomorrow. Go to Zayo.com/network now.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

In business and technology, speed is key. This is especially true in the U.S. Patent and Trademark Office (USPTO), where seconds matter to all the innovators submitting patent applications. In this episode, Jamie Holcombe, CIO of the USPTO, explains how his team is using new technology and working faster on a network that will keep up with the products and technologies inventors are hoping to bring to market. Tune in to learn:What is the USPTO? (1:20)How new technology is used to help evaluate patent applications (6:30)The importance of having a reliable and fast network (16:30)Cybersecurity at the USPTO (21:25)--Zayo connects critical data centers across the US, Canada, and Europe with high-capacity metro fiber and extensive long-haul dark fiber. Trusted by the world's most innovative companies, Zayo embodies what's next in networking.Discover Zayo's expansive network maps on their website and see where their network can take you. With low-latency, reliable, 400G and 800G-enabled routes, it's the modern network solution you've been searching for.Visit Zayo's website today to unlock the power of your network and tap into the technologies of tomorrow. Go to Zayo.com/network now.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

There is no doubt that the world is more connected now than ever before, but there are still places and people who lack access to the internet. In this episode, hear why this is one of the things that Mattias Fridström and the team at Arelion is trying to fix. Also, hear how they are working to make the internet faster and more secure at the same time. Tune in to learn:What is Arelion? (1:10)The push for innovation (3:00)What is going on at the edge? (7:40)How to be more proactive in your security (9:40)Data storage and compliance (16:30)Building solutions for customers (21:05)Mattias's love of networks (28:00)--Zayo connects critical data centers across the US, Canada, and Europe with high-capacity metro fiber and extensive long-haul dark fiber. Trusted by the world's most innovative companies, Zayo embodies what's next in networking.Discover Zayo's expansive network maps on their website and see where their network can take you. With low-latency, reliable, 400G and 800G-enabled routes, it's the modern network solution you've been searching for.Visit Zayo's website today to unlock the power of your network and tap into the technologies of tomorrow. Go to Zayo.com/network now.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

NTT Data is a major company that works on large-scale projects every day. But CIO Barry Shurkey is constantly encouraging his team to get better and stay innovative. On this episode, he explains why he put so much trust in solution architects, and how he sees and helps companies and tech leaders adapt to the changing technology landscape.  Tune in to learn:What is NTT Data? (1:10)How major projects start (3:00)What it takes to integrate your systems (7:00)The current constraints companies are facing with hardware and software (13:50)The newest problems businesses face while undergoing digital transformation (22:50)The dream product we wish existed (25:50)What the adoption of AI means for the tech industry (29:00)How to balance your team (31:10)What technology shifts can we expect in the next five to 10 years? (35:00)Mentions:Justin Mescher episode of IT VisionariesDid you know that less than half of IT leaders feel their network infrastructure is ready to make the best use of emerging technologies?  Zayo, a leading global communications infrastructure provider, empowers some of the world's most innovative companies to take advantage of next generation technologies with the help of reliable, resilient network infrastructure. Read their research paper, IT Confidential, to gain valuable insights from IT leaders. Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

In today's world, technology is a part of almost everything we do. It's constantly evolving, but even in the realm of cybersecurity, there are limits to what technology can do without the help of hardworking humans. Whether it's laying wire for networks or understanding systems and codes, David Monnier, CIO of Team Cymru, explains how and where technology and humans will always need to come together.     Tune in to learn:What is Team Cymru? (1:25)What is changing right now in the cybersecurity category? (2:40)How tech leaders should evaluate new products (10:00)The reason why technology is not always a silver bullet (19:00)How Team Cymru has been able to expand worldwide (23:30)Where we're seeing the most cyber threats (27:20)How to keep your team in a learning mode (31:20)Finding the right people for your team (36:30)Mentions:David's first appearance on IT VisionariesDid you know that less than half of IT leaders feel their network infrastructure is ready to make the best use of emerging technologies?  Zayo, a leading global communications infrastructure provider, empowers some of the world's most innovative companies to take advantage of next generation technologies with the help of reliable, resilient network infrastructure. Read their research paper, IT Confidential, to gain valuable insights from IT leaders. Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

We're taking a quick pause for the summer, but we'll be back soon with more new and exciting content!  

Medical transportation is sometimes necessary, but the operations and companies responsible for making it happen have remained relatively stagnant. This is where DocGo comes in. On this episode, Hawk Newton, the CTO of DocGo, explains how the company is solving the extremely difficult task of medical transportation, and making the entire experience easier for all involved. Tune in to learn:What is DocGo? (1:40)How can medical transportation performance improve? (5:45)Solving the extremely hard problem that is medical transportation (14:30)Finding the next wave of engineers (20:30)--IT Visionaries is sponsored by Zayo.Concerned about your network's health? Zayo's future-ready network and tailored connectivity solutions enable some of the world's most innovative companies to connect what's next for their business. Exceptional end-user experiences and better business outcomes demand one thing – a strong, healthy network. So, how's your network health? There's one way to find out – take Zayo's Network Health Check now. https://zayo.is/3ztMpIuMission.org is a media studio producing content for world-class clients. Learn more at mission.org.

Ultimately, most of what we do in business today relies on data of all kinds. In the last decade or so, the rise in unstructured data has meant that companies need to find ways to store and then use that data in ways they hadn't needed to before. On this episode of IT Visionaries, Brian Pawlowski, Chief Development Officer, of Quantum, discusses what that means and how data storage has evolved. Tune in to learn:What is Quantum (2:00)What it means to store unstructured data (4:00)Why all storage is software (15:15)Meeting customer demands while dealing with physical limitations (31:00)Understanding why data is mobile and how to manage its infrastructure (37:40)Zayo's future-ready network and tailored connectivity solutions enable some of the world's most innovative companies to connect what's next for their business. Exceptional end-user experiences and better business outcomes demand one thing – a strong, healthy network. How's your network health? There's one way to find out – take Zayo's Network Health Check now. https://zayo.is/3ztMpIuMission.org is a media studio producing content for world-class clients. Learn more at mission.org.

Cybersecurity is a world that is constantly evolving, and experts like Vishal Salvi, CISO & Head of Cyber Practice at Infosys, are doing their best to keep up. On this episode, Vishal discusses how to prioritize your cybersecurity needs, and he breaks down some of the ways that AI will play a role in cybersecurity moving forward. Tune in to learn:What is Infosys? (2:00)The complexity of what Infosys does (6:00)What to prioritize with your cybersecurity (9:30)The conflict between security and speed (13:55)What it takes to move data loads today (17:40)The rise of identity-access AI (22:00)Where are we with AI ops? (29:40)Vishal's journey in IT (34:50)Zayo's future-ready network and tailored connectivity solutions enable some of the world's most innovative companies to connect what's next for their business. Exceptional end-user experiences and better business outcomes demand one thing – a strong, healthy network. How's your network health? There's one way to find out – take Zayo's Network Health Check now. https://zayo.is/3ztMpIuMission.org is a media studio producing content for world-class clients. Learn more at mission.org.

Cybersecurity has moved from a luxury to a necessity for pretty much every business. But still, many organizations are operating in a reactive rather than a proactive fashion when it comes to securing their networks. Adam Burke, VP Sales & Partnerships, Quest Technology Management, explains why this is and how to change your mindset and operate in a more secure fashion. Tune in to learn:What is Quest Technology? (1:45)The security needed to work in the cloud (5:10)Recommendations for organizations to address potential security concerns (11:45)Finding the right person to protect your infrastructure (19:30)How to choose the right third-party to help with cybersecurity (22:30)How Adam got his tech chops (25:55)The impact of AI in tracking cybersecurity activity (32:20)How fast Quest can help a customer in need (39:20)The benefits of military service for a tech professional (41:00)–Zayo's future-ready network and tailored connectivity solutions enable some of the world's most innovative companies to connect what's next for their business. Exceptional end-user experiences and better business outcomes demand one thing – a strong, healthy network. How's your network health? There's one way to find out – take Zayo's Network Health Check now. https://zayo.is/3ztMpIuMission.org is a media studio producing content for world-class clients. Learn more at mission.org.

Our energy infrastructure is going through major changes. The population is looking for more efficiency and cleaner options, and Stem, Inc. is helping to deliver those solutions. Albert Hofeldt, SVP of Technology at Stem, joins IT Visionaries to describe the work his team is doing, and what the future of energy might look like.Tune in to learn:What is Stem? (2:00)Dissecting the distribution of energy (5:12)What Stem-collected data unlocks (16:09)Who is leading the charge in updating energy infrastructure? (20:40)How Albert landed at Stem (25:40)The changes coming to the energy sector (28:30)Creating more infrastructure for long-haul driving with EVs (32:00)Mentions:Librestream episode of IT VisionariesZayo's future-ready network and tailored connectivity solutions enable some of the world's most innovative companies to connect what's next for their business. Exceptional end-user experiences and better business outcomes demand one thing – a strong, healthy network. How's your network health? There's one way to find out – take Zayo's Network Health Check now. https://zayo.is/3ztMpIuMission.org is a media studio producing content for world-class clients. Learn more at mission.org.

With the technology landscape shifting at a rapid pace, it's nearly impossible to keep up. But that's the job of Kit Colbert, the CTO of VMware, and he is constantly learning from and leading his team so that they can best serve the needs of their customers. On this episode, Kit explains what that looks like and how the world of public and private clouds, the edge, and infrastructure are constantly changing.Tune in to learn:What is VMware? (1:40)How to service the appetites of customers today (6:45)Thinking through levels of orchestration (14:30)Where is the industry when it comes to shifting its models? (22:44)The role VMware will play in network security (26:40)How growing companies solve network and infrastructure weaknesses (30:45)Defining and predicting the future of the edge (36:00)The philosophy of continuous learning (41:45)Advice to CTOs expanding their networks and getting answers they need (45:00)Zayo's future-ready network and tailored connectivity solutions enable some of the world's most innovative companies to connect what's next for their business. Exceptional end-user experiences and better business outcomes demand one thing – a strong, healthy network. How's your network health? There's one way to find out – take Zayo's Network Health Check now. https://zayo.is/3ztMpIuMission.org is a media studio producing content for world-class clients. Learn more at mission.org.

Healthcare technology has frequently been lambasted as being behind the times. The reason is because hospitals and healthcare providers are operating on lagging networks and with outdated technology. Derek Grimes, the SVP of Operations at Frontage Clinical Services explains what it will take to get our healthcare systems to work better for all patients, and he gives us some insights into the ways technology is currently being used to improve our experiences. Tune in to learn:Understanding the need for CROs (2:45)The technological landscape needed to operate clinical trials (5:10)How are healthcare systems improving? (12:15)What is stopping us from demanding more from healthcare providers? (18:30)Solving the Interoperability problem in healthcare (30:00)Advice for practitioners on where to modernize right now (37:45)--Zayo's future-ready network and tailored connectivity solutions enable some of the world's most innovative companies to connect what's next for their business. Exceptional end-user experiences and better business outcomes demand one thing – a strong, healthy network. How's your network health? There's one way to find out – take Zayo's Network Health Check now. https://zayo.is/3ztMpIuMission.org is a media studio producing content for world-class clients. Learn more at mission.org.

Without a doubt, technology has been a game changer in just about every industry. And as tech continues to evolve, it is being used in more innovative ways, even in places that typically have trouble with network connectivity. Librestream is helping to make that happen, and on this episode of IT Visionaries, Chief Customer Officer Charlie Neagoy explains how.  Tune in to learn:What is Librestream? (3:00)Getting information to workers in all kinds of places (9:15)Defining augmented reality (17:00)When and how new technology is implemented in the field (21:30)How to approach customers with limitations around access to technology (26:00)Can you train to be a pilot from your desk? (35:00) Zayo's future-ready network and tailored connectivity solutions enable some of the world's most innovative companies to connect what's next for their business. Exceptional end-user experiences and better business outcomes demand one thing – a strong, healthy network. How's your network health? There's one way to find out – take Zayo's Network Health Check now. https://zayo.is/3ztMpIuMission.org is a media studio producing content for world-class clients. Learn more at mission.org.

Network infrastructure is important if you want your organization to run smoothly and without interruption. From hospitals to supply chains to government agencies, there are countless examples that illustrate just how critical network infrastructure can be. ePlus works to create better cloud infrastructure solutions for its customers to ensure they can perform their important roles. On this episode, Justin Meschner, the Vice President of Cloud Solutions of ePlus, shares more about the way that his team collaborates to give clients the network speed and redundancy they need, while also providing them with new cutting-edge solutions. Tune in to learn:The industries ePlus services (2:15)How speed plays a role in the architecture of consumer applications (5:00)Leveraging automation to allow for speed and standardization (7:00)Thinking through the levels of redundancy you need in critical industries (10:20)Working with clients to keep them informed and on the cutting edge (16:00)Building teams that can keep up with the pace of change (19:40)Justin's personal journey in the technology field (22:45)Developing your communication skills (26:10)Deciding to specialize or generalize (27:35) Bio:Justin Mescher, Vice President of Cloud and Data Center Solutions for ePlus, leads overall strategy and go-to-market for both the Cloud and Data Center practices as part of ePlus' Global Strategy Team.  He started his career in corporate IT, managing a hospital's data center, then expanded his experience as a Pre-sales Engineer at EMC and then CTO for IDS, where he led the engineering team and developed the cloud practice. After IDS was acquired by ePlus in 2017, he has served in his current role, utilizing and leveraging his expertise in cloud strategy, design, implementation, migration, and managed services to grow the Data Center and Cloud practices for ePlus. Justin spends his time meeting with strategic customers, discussing their journey to the cloud, and developing new solutions within the ePlus portfolio to align with customer needs.--Zayo's future-ready network and tailored connectivity solutions enable some of the world's most innovative companies to connect what's next for their business. Exceptional end-user experiences and better business outcomes demand one thing – a strong, healthy network. How's your network health? There's one way to find out – take Zayo's Network Health Check now. https://zayo.is/3ztMpIuMission.org is a media studio producing content for world-class clients. Learn more at mission.org.

In order to better prepare for the next season, IT Visionaries is taking a short break! After four years of continuous production, we're hitting pause in order to reassess and reexamine the program. We love learning more about how technology impacts fields outside of software, such as aviation, healthcare, and the environment. But we're open to everything! If you have any suggestions for guests, industries, and topics to cover, send them our way! And in the meantime, stay tuned for updates.Mentions: Mission Daily - https://mission.org/mission-daily/

Buying residential real estate is typically mired down in paperwork, presenting a difficult experience for consumers. But technology is currently changing this burdensome process for buyers and sellers alike. Our guest, Raji Subramanian, CTO of Opendoor, explains how the company's platform addresses all aspects of the process (and the business behind it) by putting customer needs and the company's core principles front-of-mind in every transaction.Tune in to learn:How Opendoor touches every aspect of buying and selling homes (4:40)Addressing and overcoming homebuyer pain points  (11:30)Leveraging technology for home assessment (21:10)Opendoor's core leadership philosophy (29:11)Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.IT Visionaries is brought to you by Salesforce. With Salesforce's low-code app dev tools, you can be more efficient, more productive and save money by reducing development time by up to 90%. Get Salesforce's Low-Code Playbook and increase time to value for your team and your customers. Download the free playbook today.

The need for a company to act quickly and scale efficiently is imperative when a global crisis is at hand. Fortunately, prior to the pandemic, the leadership at Pfizer had already been laying the groundwork for digital transformation with the help of Lidia Fonseca. When the demands grew, the company was prepared to scale, allowing it to bring desperately needed help to the world. Tune in to learn:Pfizer's tactic of increasing scaleability by creating a CTO role. (01:40) Building a strong culture as a foundation before the pandemic (8:14)The personal toll of the COVID-19 pandemic on Lidia. (14:12)Leadership advice in time of crisis (21:00)The exponential future impact of technology in healthcare (26:29)Mentions:Jim Collins, Good to GreatIT Visionaries is brought to you by Salesforce. With Salesforce's low-code app dev tools, you can be more efficient, more productive and save money by reducing development time by up to 90%. Get Salesforce's Low-Code Playbook and increase time to value for your team and your customers. Download the free playbook today.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

What does success now look like for business leaders as economic shifts keep us all guessing? Thomas Cozzolino, Senior Director of Competitive Strategy at Salesforce, joins us to help discover the answers to this question as a special co-host in the Success Now Mini Series. Solutions for cost reduction, increased efficiency, rapid ROI, and lightning-fast time to value are top of mind for many of today's business leaders. Setting a prime example, Amazon is ever-innovating; and today we get to hear more about what this looks like for Mark Chien, General Manager of AWS Sales, Marketing, and Global Services. Tune in to learn:What is the Success Now Miniseries all about (03:45)Importance of data quality at AWS (7:10)Culture of Build vs Buy at AWS (9:10)Amazon's continuing journey of reducing costs and time to value while increasing efficiency and ROI (18:00)Best practices for using and implementing Salesforce (33:55)Lightning Round (40:40)IT Visionaries is brought to you by Salesforce. With Salesforce's low-code app dev tools, you can be more efficient, more productive and save money by reducing development time by up to 90%. Get Salesforce's Low-Code Playbook and increase time to value for your team and your customers. Download the free playbook today.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

Researcher Alan Kay is widely credited for saying, “The best way to predict the future is to invent it.” Our guest Brian Woodring, CIO of Rocket Companies concurs, as he is part of a company that is currently trying to define the future of mortgages. Working with Salesforce, his organization is continually trying (and learning from) innovative ways to reduce costs, increase efficiency, and generate ROI. Hear how Brian and his team may not have a “master plan” but still succeed through discovery, feedback, and a consistent focus on customers.Tune in to learn:Why there's no “master plan” for growth in IT businesses (5:00)How did Rocket measure the progress of its digital transformation (14:45)The differences between an OKR and a key result (25:14)IT Visionaries is brought to you by Salesforce. With Salesforce's low-code app dev tools, you can be more efficient, more productive and save money by reducing development time by up to 90%. Get Salesforce's Low-Code Playbook and increase time to value for your team and your customers. Download the free playbook today.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

Cybersecurity, like so many other industries, is based on connections. Not just to countless endpoints, but also connection to the people behind the data. In this edition of IT Visionaries, guests Taher Elgamal from Salesforce, and Mike Sentonas from Crowdstrike share their perspectives on why practical communication still matters, even for the most intricate data security challenges.  Tune in to learn:The benefits of the Crowdstrike Salesforce partnership (2:30)How to protect data by securing all endpoints (6:20)How companies should approach security investments for 2023 (17:30)Tips for solving the cybersecurity skills gap (26:35)Mentions:Cybersecurity Learning Hub - Trailheadhttps://bit.ly/3EytgZECrowdStrike University: https://www.crowdstrike.com/crowdstrike-university/NextGen Scholarships: https://www.crowdstrike.com/about-crowdstrike/nextgen-scholarship-program/IT Visionaries is brought to you by Salesforce. With Salesforce's low-code app dev tools, you can be more efficient, more productive and save money by reducing development time by up to 90%. Get Salesforce's Low-Code Playbook and increase time to value for your team and your customers. Download the free playbook today.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

 Women are still largely underrepresented in the tech workforce. To combat barriers for women, Alaina Percival, CEO of Women Who Code, shares how the organization tackles bias in the tech industry by providing a platform for women to succeed without limitation. Tune in to learn why the growth of women in tech is vital for industry success, and how Women Who Code is bridging the gap for a more equitable future in tech leadership. Tune in to learn:Why women are underrepresented in the tech field (07:00)What advice Women Who Code has for breaking the barriers around becoming a tech leader (14:45)About investing in yourself and your skills in an economic downturn (27:22)Mentions:Harlan Coben, New York Times Best Selling AuthorIT Visionaries is brought to you by Salesforce. With Salesforce's low-code app dev tools, you can be more efficient, more productive and save money by reducing development time by up to 90%. Get Salesforce's Low-Code Playbook and increase time to value for your team and your customers. Download the free playbook today.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

The primary goal of cybersecurity is human safety. Even if high-tech isn't typically equated with healthcare, Cindi Carter, Global CISO of Check Point Software Technologies, explains why it should be. Tune in to learn:Why high-tech is imperative for healthcare (3:37)The vulnerability of medical records (08:40)Healthcare cybersecurity predictions for 2023-24 (30:27)The “human factor” of cybersecurity (37:00)Mentions:HIMSS Cybersecurity in HealthcareNassim Nicholas Taleb, author of AntifragileCISSP certificationCybertalkIT Visionaries is brought to you by Salesforce. With Salesforce's low-code app dev tools, you can be more efficient, more productive and save money by reducing development time by up to 90%. Get Salesforce's Low-Code Playbook and increase time to value for your team and your customers. Download the free playbook today.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

How did one of the world's biggest bureaucracies successfully develop a sleek, efficient, and user-friendly online benefits experience for veterans? Today's guest, Charles Worthington, CTO of the U.S. Department of Veterans Affairs shares how he applied a tech startup mentality to help make the VA's services more accessible to our nation's finest, and why he hopes to spark a “tradition of public service” in the tech industry.Tune in to learn:An overview of the U.S. Department of Veterans Affairs' digital services (2:55)The effort to rebuild the VA website (5:00)How the VA mobile app was launched (12:551)The state of tech in the public sector   (28:50)Mentions:VA: Health and Benefits (App)Presidential Innovation FellowsUnited States Digital ServiceCareers - DigitalVA - Veterans AffairsIT Visionaries is brought to you by Salesforce. With Salesforce's low-code app dev tools, you can be more efficient, more productive and save money by reducing development time by up to 90%. Get Salesforce's Low-Code Playbook and increase time to value for your team and your customers. Download the free playbook today.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

How has finding the perfect solution for physical office spaces evolved since hybrid working has become more prevalent? James Quinn, Executive Managing Director at JLL, shares how the company analyzes the aspirations and layouts of businesses to provide the best option for building or buying a physical office space that accommodates hybrid and in-person companies. Tune in to learn more about how JLL incorporates sustainable options as well as technological advancements into its plans for the companies it partners with. Tune in to learn:How the market shift is affecting JLL and what it offers (01:20)What JLL does to curate the perfect space for a company (08:50)About the first steps of building within sustainability (11:57)How Beacon Of Hope 365 inspires Jim to focus on the positives of technology (22:48)Mentions:Elon Musk, CEO of Twitter and TeslaTwitter“Is Hybrid Work Killing Remote Summer? Yes, but It Doesn't Have To” article by Katherine Bindley for Wall Street Journal featuring American Express.Isaac Sacolick ITV episode  (17:37)Oracle CareersOpen Bionics Beacon of Hope 365Apple NASA “Tech Trends 24/7 and the Impact of Covid-19” by James P. Quinn“How to Operate Section Eight Properties” by Albert Chou (unreleased)IT Visionaries is brought to you by Salesforce. With Salesforce's low-code app dev tools, you can be more efficient, more productive and save money by reducing development time by up to 90%. Get Salesforce's Low-Code Playbook and increase time to value for your team and your customers. Download the free playbook today.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

On this special end-of-year crossover episode, the hosts from Up Next in Commerce, Marketing Trends, and IT Visionaries meet up again to discuss their biggest takeaways from their guests over the past year, and to make some predictions for what should be an exciting 2023 in marketing, tech, and ecommerce.Tune in to learn:Why your employees are your greatest customers (8:43)Why good business instincts can help overcome a lack of data (14:43)Why intuition matters, even in data-driven industries (20:47)Mentions:David Ting, ZenniDavid Heinemeier Hansson, 37signalsStephanie Dobbs Brown, CMO, Intercontinental ExchangeLil' WayneKevin Warren, UPSEric Toda, MetaMission.org is a media studio producing content for world-class clients. Learn more at mission.org.

The problem-solving prowess of the IT leaders we meet has inspired and motivated us all year. The guests we've featured in 2022 have shared their strategies for cutting costs to their businesses through technology and effective leadership. They've shown us new tools, software, and philosophies that make the world a better place. From healthcare and education to business and sustainability, their innovation continues to carve a clear path for future success. These are just a few of our favorite segments from the 100+ interviews we held this past year.  Tune in to learn:How low-code innovation is empowering Pacific Clinics to increase efficiency (02:20)How Tableau saved the Seattle Seahawks time and money with their tech (07:31)Effective scaling for technology teams (27:49)Creating sustainable power with new tech (31:57)Mentions:How Legends of Low-Code Brought Magical Solutions to Pacific ClinicsWatch: Legends of Low-Code on Salesforce PlusChampioning the Prospective Customer With David Heinemeier HanssonMining the Golden Age of Data with Tableau's CEO Monetize Your KnowledgeAlbert's Kajabi Course on InvestingInnovating at the Cutting Edge of Ad TechnologyMaking Reproductive Healthcare Accessible with SimpleHealthHow Deel Makes Empowering an International Workforce EasierRemoving Latency Byte by Byte with Zayo Group  Respect All Your Clients' Dreams Equally How to Be a Fearless Engineer Visualizing Code Is the Key Harnessing the Consistent Power of the Sea Through Tech IT Visionaries is brought to you by Salesforce. With Salesforce's low-code app dev tools, you can be more efficient, more productive and save money by reducing development time by up to 90%. Get Salesforce's Low-Code Playbook and increase time to value for your team and your customers. Download the free playbook today.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

Software itself is constantly being updated, but are some conventional approaches used by tech leaders also in need of an upgrade? David Heinemeier Hansson is the Co-owner & CTO of the software company 37signals, producer of the successful web services Basecamp and HEY. On this episode, David explains the forward-thinking methodologies that his company has successfully implemented, like championing prospective customers rather than current ones, enforcing a short six-week planning cycle, and placing a higher value on intuition over data.Tune in to learn:About the “six-week cycle” approach to innovation at 37signals (6:50)Why 37signals creates “opinionated software” (26:55)About David's reliance on intuition over data (33:40)Why David considers writing to be a crucial leadership skill (42:08)IT Visionaries is brought to you by Salesforce. With Salesforce's low-code app dev tools, you can be more efficient, more productive and save money by reducing development time by up to 90%. Get Salesforce's Low-Code Playbook and increase time to value for your team and your customers. Download the free playbook today.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

New research shows that businesses that invest in interoperability can grow revenue six times faster than competitors. Why, then, are only one out of every three companies making this investment? Emma McGuigan, Global Lead of Enterprise and Industry Technologies at Accenture, joins us to discuss the tech consulting company's latest report on the benefits of adopting interoperability, and other burgeoning technologies that are driving the growth of her clients.Tune in to learn:Findings from Accenture's report on interoperability (04:33) How Accenture approaches the collaborative process with clients (11:30)How is Accenture Reducing Costs, and Increasing Time to Value and ROI  (21:26) Why Emma is excited about the future of tech (33:09) Mentions:Value Untangled: Accelerating Radical Growth Through Interoperability - Accenture“Companies with Highly Interoperable Technology Achieve Six Times Higher Revenue Growth, According to New Accenture Research” (Accenture Press Release; Nov. 30, 2022)MuleSoft“Emma McGuigan, Senior Managing Director, Accenture Microsoft Business Group at Accenture” (Digital Leaders Podcast)IT Visionaries is brought to you by Salesforce. With Salesforce's low-code app dev tools, you can be more efficient, more productive and save money by reducing development time by up to 90%. Get Salesforce's Low-Code Playbook and increase time to value for your team and your customers. Download the free playbook today.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

When logging into devices and applications that hold the key to a user's identity, how can that user tell who is at the other end of the line? When it comes to internet safety and securing a user's identity online, Phil Dunkelberger, President and CEO of Nok Nok Labs, shares that the future of online security is cybersecurity that can be simplified through public private key cryptography. On this episode, Phil explains what that means, plus the purpose of FIDO and how it can create frictionless security for users logging into their devices and applications.Tune in to learn:What FIDO is designed to do for users (9:55)Why public private keys used for authentication benefits the customer (14:00)How pass keys have evolved to render the need for two devices for personal and work purposes unnecessary (28:00)About Nok Nok's Study on the IT Support side of the problem with authentication (35:36)Mentions:Vanguard Totem TechAlli Bey, CEO of Totem TechDr. Larry Ponemon, Founder and Chairman of Ponemon InstitutePYMNTSKaren Webster, CEO of PYMNTSKaren webster's study“Shoe Dog: A Memoir by the Creator of Nike” by Phil KnightXerox Phil ZimmermannSymantecIT Visionaries is brought to you by Salesforce. With Salesforce's low-code app dev tools, you can be more efficient, more productive and save money by reducing development time by up to 90%. Get Salesforce's Low-Code Playbook and increase time to value for your team and your customers. Download the free playbook today.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

Over 90% of all cyber attacks start with a phishing email to an unsuspecting victim. As cyber criminal techniques become more sophisticated, how can businesses keep their communication channels safe? On this episode, David Raissipour, Chief Technology and Product Officer at the cloud-based cybersecurity company Mimecast, discusses the importance of cyber protection education and shares how his engineering team innovates to give businesses the upper hand over cyber threats.Tune in to learn:The importance of cybersecurity education (07:11)How Mimecast innovates for new kinds of cyber crime (13:56)How the current economy is impacting the cybersecurity industry (28:01)The demand for cybersecurity jobs (33:20)Mentions:“Closing the Cybersecurity Skills Gap” (IT Visionaries podcast; Episode 425)IT Visionaries is brought to you by Salesforce. With Salesforce's low-code app dev tools, you can be more efficient, more productive and save money by reducing development time by up to 90%. Get Salesforce's Low-Code Playbook and increase time to value for your team and your customers. Download the free playbook today.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org

Are menial workflow tasks keeping cybersecurity teams from reaching their full potential? Tines is a fast-growing, Ireland-based company that's bringing automation to the security workforce, with no code writing necessary. The company's Co-founder and CEO Eoin Hinchy joins us to discuss the ingenious automation process that narrows all workflow duties down to a mere seven “action types,” freeing up cyber workers to focus on keeping your data safe.Tune in to learn:Tines and its no-code approach to cybersecurity (01:00)The seven “action types” that Tines automates (06:48)How much time is saved automating these workflows? (25:03)Eoin's “hot take” on the cybersecurity skills gap (27:20)IT Visionaries is brought to you by Salesforce. With Salesforce's low-code app dev tools, you can be more efficient, more productive and save money by reducing development time by up to 90%. Get Salesforce's Low-Code Playbook and increase time to value for your team and your customers. Download the free playbook today.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

For companies seeking to scale globally, overcoming language barriers in foreign markets can be a major challenge. Unbabel is an AI-powered platform that combines machine and human translation to help businesses provide localized, multilingual customer experiences around the world. On this episode, Unbabel's Co-founder and CEO Vasco Pedro reveals how his lifelong passion for language led to the company's formation, and why AI technology is transforming the way we communicate across cultures.Tune in to learn:About Unbabel and LangOps (1:06)The origin of Vasco's fascination with language (15:30)The early breakthroughs at Unbabel (22:48)AI translation's impact on globalization (31:48)Mentions:AlphaGo - DeepMind“Guns, Germs, and Steel: The Fates of Human Societies” (book by Jared Diamond)IT Visionaries is brought to you by Salesforce. With Salesforce's low-code app dev tools, you can be more efficient, more productive and save money by reducing development time by up to 90%. Get Salesforce's Low-Code Playbook and increase time to value for your team and your customers. Download the free playbook today.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

Let's face it — nobody likes doing taxes. And staying on top of changing codes, rates, and regulations can be a time-consuming endeavor for companies. Avalara is a tax compliance automation platform that's making tax solutions easier for businesses all around the world. Avalara's EVP of Engineering and CTO Danny Fields joins us to discuss the wide scale of innovation required to deliver fast and accurate tax computations globally, and why companies still using manual methods should make the switch to automation now.Tune in to learn:What is Avalara and what does it do? (01:09)How Avalara keeps track of constant changes in the tax code (10:45)What it was like moving Avalara toward automation (16:39)Why some companies are slow to adopt tax automation (27:03)IT Visionaries is brought to you by Salesforce. With Salesforce's low-code app dev tools, you can be more efficient, more productive and save money by reducing development time by up to 90%. Get Salesforce's Low-Code Playbook and increase time to value for your team and your customers. Download the free playbook today.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

Business processes get faster and more convenient everyday as we automate tedious busywork. That said, how much further can automation efforts take us? Chris Byers, CEO of Formstack, discusses the wide ranging industries that would benefit from additional digital automation and how Formstack empowers non-technical employees to solve process-problems.Tune in to learn:How has Formstack simplified the user experience over time? (02:52)The rise of automating office work (15:40)Who is driving innovation in organizations? (17:40)How far are we from a paperless future? (24:00) IT Visionaries is brought to you by Salesforce Platform. If you love the thought leadership on this podcast, Salesforce has even more meaty IT thoughts to chew on. Take your company to the next level with in-depth research and trends right in your inbox. Subscribe to a newsletter tailored to your role at Salesforce.com/newsletter.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

With the holiday shopping season in full swing, how are businesses handling the busiest commerce period of the year? On this special crossover episode, the hosts from Mission.org podcasts, Up Next in Commerce, Marketing Trends and IT Visionaries join forces for the first time ever to discuss all things retail. Tune in to hear Stephanie, Jeremy, and Albert share their thoughts and expertise about the latest shopping technology, holiday cyber threats, and whether shifting consumer attitudes will make Black Friday a thing of the past.Tune in to learn:Has in-store Black Friday shopping become a thing of the past? (04:21)Cybersecurity's role in Black Friday and Cyber Monday (13:51)Is there consumer optimism in today's uncertain market? (19:02)End capping its evolution into ad-buying (29:15)The Mission hosts share about their podcasts (42:52)Mentions:“Bringing Build-A-Bear Alive in New Ways With Jenn Kretchmar, Chief Digital and Merchandising Officer of Build-A-Bear Workshop” (Marketing Trends podcast; Episode 359)“How The Simple P&L Statement Can Be Key To Long-Term Success” (Up Next In Commerce podcast; Episode 33)“Not Dumbing It Down: DECIEM and the Art of Straightforward Marketing with Jordanne Dyck” (Up Next In Commerce podcast; Episode 197)“Flipping Ecommerce on its Head” (Up Next In Commerce podcast; Episode 90)Common Thread Collective“Where ‘Credit' Is Due with Randy Kern, CTO, Marqeta” (IT Visionaries podcast; Episode 417)Stephan Pretorius - Chief Technology Officer - WPP“Smart TV and Smarter TV Marketing With Jordan Rost, Head of Ad Marketing, Roku, Inc.” (Marketing Trends podcast; Episode 341)American Giant: American Made Clothing & ActivewearDanny Fields - EVP Engineering and Chief Technology Officer -  Avalara“Why Liquid Death Didn't Water Down Its Marketing Strategy” (Up Next In Commerce podcast; Episode 262)Mission.org is a media studio producing content for world-class clients. Learn more at http://www.mission.org.

With so many options provided by different platforms, how can a company ensure it is choosing the best option? Boris Lokschin, Co-founder and CEO of Spryker Systems, has nearly 20 years' experience building commerce technologies, and claims it's best to create a tech stack that provides options for the customer rather than relying on preset models. Listen to hear more about Spryker Systems and how the company created stability for sophisticated transactional business models in today's ever-changing market.  Tune in to learn:How digital transformation has changed the industry (04:38) Why Spryker's buyers started to change (11:42) About the evolution of commerce engines  (17:25) What happens when the market flips (31:47) IT Visionaries is brought to you by Salesforce Platform. If you love the thought leadership on this podcast, Salesforce has even more meaty IT thoughts to chew on. Take your company to the next level with in-depth research and trends right in your inbox. Subscribe to a newsletter tailored to your role at Salesforce.com/newsletter.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

Not only are cybersecurity threats rapidly evolving and increasing in number, but the market for solutions is almost equally complicated. Ian McShane, Field CTO and VP of Strategy at Arctic Wolf, explains how they guide companies through these challenges, sharing his thoughts on the cybersecurity industry and offering words of wisdom for business leaders. Tune in to learn:What is unique about Arctic Wolf (01:10)Ian's observations about the industry (4:40)How the cybersecurity industry has changed over the last 10+ years (9:47)The shortage in cybersecurity professionals (22:30)Technologies and skills business leaders should invest in (25:55)Mentions:NIST Cybersecurity FrameworkCybersecurity and Infrastructure Security Agency (CISA)Minority Report (Science Fiction Movie)The Bombpops (Band)IT Visionaries is brought to you by Salesforce Platform. If you love the thought leadership on this podcast, Salesforce has even more meaty IT thoughts to chew on. Take your company to the next level with in-depth research and trends right in your inbox. Subscribe to a newsletter tailored to your role at Salesforce.com/newsletter.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

How can brands best utilize today's technology to make the biggest possible impact on consumers? Our guest today is Stephan Pretorius, Chief Technology Officer at WPP, the world's largest marketing services organization. Poised at the forefront of advertising innovation, Stephan discusses how marketers can effectively target consumers without impinging on their privacy, and shares how some of WPP's most groundbreaking ad campaigns came to fruition.Tune in to learn:What is WPP and what is Stephan's role there? (01:10)How does WPP navigate the changing marketing landscape? (16:40)Deepfakes and the future of likeness licensing in advertising (28:10)Stephan's tech journey and his advice for aspiring tech leaders (35:55)Mentions:Cadbury Celebrations | Not Just A Cadbury AdToxic Influence: A Dove Film | Dove Self-Esteem ProjectIT Visionaries is brought to you by Salesforce Platform. If you love the thought leadership on this podcast, Salesforce has even more meaty IT thoughts to chew on. Take your company to the next level with in-depth research and trends right in your inbox. Subscribe to a newsletter tailored to your role at Salesforce.com/newsletter.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

A staggering 1.5 billion people all over the world are actively trying to learn English as an additional language, which can be difficult without access to a regular conversation partner. Enter Sameer Shariff, Co-founder and CEO of Cambly, a networking platform that allows students from around the globe to interact with English-speaking tutors. Hear Sameer describe the innovative technology behind the app and how its simple, fun design positions students for success.Tune in to learn:What is Cambly and what inspired its formation? (02:11)How Cambly built its community of tutors (8:20)Comparing Cambly with other language apps (18:40)Why Cambly is going “all in” on English learning (27:00)IT Visionaries is brought to you by Salesforce Platform. If you love the thought leadership on this podcast, Salesforce has even more meaty IT thoughts to chew on. Take your company to the next level with in-depth research and trends right in your inbox. Subscribe to a newsletter tailored to your role at Salesforce.com/newsletter.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

Starting a new creative endeavor can often seem like a major gamble, but what if there existed a tool that helped creators minimize their entrepreneurial risk? Mahesh Guruswamy is the CTO of Kajabi, a multifaceted online business platform designed to help entrepreneurs, experts and influencers succeed. Tune in to learn the approach to innovation at the company, and how Mahesh and his engineering team have effectively scaled the platform during a time of major growth.Tune in to learn:About Kajabi and what makes it special (02:30)Kajabi's various product domains (08:20)The Kajabi playbook of scale, speed and reliability (21:55)How Kajabi decides which new features to bet on (32:05)Mentions:Kajabi Edge (podcast)IT Visionaries is brought to you by Salesforce Platform. If you love the thought leadership on this podcast, Salesforce has even more meaty IT thoughts to chew on. Take your company to the next level with in-depth research and trends right in your inbox. Subscribe to a newsletter tailored to your role at Salesforce.com/newsletter.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

According to a 2018 survey, 40% of first-time homebuyers considered purchasing a home to be the most stressful event in modern life. But does it have to be that way? Regis Hadiaris is the VP of Product Strategy at Rocket Central, a hub of companies that includes America's largest mortgage lender, Rocket Mortgage. Tune in to hear how his team is using data-driven innovation to try to make the home buying process as fast, simple, and stress-free as possible.Tune in to learn:Rocket Central's emphasis on simplicity (2:40)The outdated model of some of Rocket's competitors (10:35)The long-term vision at Rocket Central (19:43)The UI design process at Rocket Central (24:55)Did you know, Salesforce is one of the founding members of World Economic Forum's Cybersecurity Learning Hub ?The learning hub democratizes access to cybersecurity skills by providing free and career-oriented modules that give people a route towards in-demand roles. Visit Trailhead to skill up for the future and learn in-demand skills that lead to top jobs.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

How can small businesses find success with funding? Prashant Fuloria, CEO of Fundbox, shares his insights on how short periods of reliable funding can boost capital and keep small business owners focused on their crafts. Tune in to learn more about Fundbox's data innovation and how building customer relationships can help customer retention.Tune in to learn:What Fundbox is and how it helps small businesses (1:40)How Fundbox creates strategies to help solve funding problems (15:20)About Fundbox's unique customer loyalty strategy (28:10)IT Visionaries is powered by Salesforce Platform and Dreamforce. Did you know all the very best Dreamforce sessions are available free on salesforce.com/plus ? We recommend watching the Platform and MuleSoft keynote to get the down-low on doing more with less and increasing efficiencies with automation.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

Closing the cybersecurity skills gap might seem like a problem for established tech professionals to solve, but a technical background isn't even necessary to join the cause. On this episode, we continue our “Cybersecurity” series with guests Melonia da Gama, Director of Marketing at Fortinet's NSE Training Institute, and Lynn Simons, Senior Director of Security Awareness and Engagement at Salesforce. Hear these two champions of cyber education discuss why a diverse talent pool and a bit of daily diligence are needed to stop cybercriminals in their tracks.Tune in to learn:The partnership between Fortinet and Salesforce (04:03)The importance of hiring diverse talent for cybersecurity jobs (16:10)Why cybersecurity is a “human issue” (22:54)The success of cybersecurity training programs (34:31)Mentions:Cybersecurity Learning Hub - TrailheadNational Cybersecurity Alliance“Closing the Cybersecurity Skills Gap with Cyber Experts Gill Thomas and Seán Doyle” (IT Visionaries podcast)CIO MagazineDid you know, Salesforce is one of the founding members of World Economic Forum's Cybersecurity Learning Hub ?The learning hub democratizes access to cybersecurity skills by providing free and career-oriented modules that give people a route towards in-demand roles. Visit Trailhead to skill up for the future and learn in-demand skills that lead to top jobs. Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

The need for cybersecurity has never been more apparent than in today's growing digital world. But are there enough skilled cyber workers to keep up with rising demand? On this episode, Gill Thomas, Director of the Engagement, Capacity & Resilience Program at the Global Cyber Alliance and Seán Doyle, Lead at the World Economic Forum's Centre for Cybersecurity, share how an innovative instructional program is providing people with the skills to help address the global cybersecurity worker shortage.Tune in to learn:The extent of the cybersecurity professional shortage (04:17)The success of the Cybersecurity Learning Hub (17:08)The curriculum at the Cybersecurity Learning Hub (24:50)What is the future of cybersecurity? (36:42)Mentions:Cybersecurity Learning Hub - TrailheadFortinetCybersecurity Multi-Donor Trust Fund - World BankCyberFirst - National Cyber Security Centre“The War with Algorithms: Why Your Next Security Strategy Includes A.I. and Machine Learning” (IT Visionaries podcast; Episode 244)Did you know, Salesforce is one of the founding members of World Economic Forum's Cybersecurity Learning Hub?The learning hub democratizes access to cybersecurity skills by providing free and career-oriented modules that give people a route towards in-demand roles. Visit Trailhead in the show notes to skill up for the future and learn in-demand skills that lead to top jobs. Mission.org is a media studio producing content for world-class clients. Learn more at mission.org

How is automation creating more jobs in the workplace? Jeff Burnstein, President of A3, claims that by using automation to function alongside workers, it can create more jobs for the market and allow workers more time for important tasks. Listen to the episode to hear more about Jeff's perspective on how automation can transform the job market. Tune in to learn:What is A3 and  how does it supports the industry (1:20) How A3 educates companies on automation (7:45) About the Automate Show (18:00) Taking advantage of the data to improve automation technology  (28:00) IT Visionaries is powered by Salesforce Platform and Dreamforce. Did you know all the very best Dreamforce sessions are available free on salesforce.com/plus? We recommend watching the Platform and MuleSoft keynote to get the down-low on doing more with less and increasing efficiencies with automation.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org