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Matt sat down with Symon to find out what his involvement is with the Florida Consortium whilst answering some of the questions that fans had following the interview that John Flanagan carried out with BBC Radio Sheffield. Hosted on Acast. See acast.com/privacy for more information.
Casey Elsass is a food writer, recipe developer, and cookbook author living in Brooklyn, New York. Known among his collaborators as the cookbook doula, Casey has helped birth over twenty titles, as co-author, ghostwriter, friend, and unlicensed therapist. He is the author of a terrific new cookbook, What Can I Bring?: Recipes to Help You Live Your Guest Life.Also on the show is chef and TV fixture Michael Symon. He's the author of Symon's Dinners Cooking Out: 100 Recipes That Redefine Outdoor Cooking. Yes, my guy has some really smart ideas on how to cook outside when hosting, or just cooking solo. We talk about about getting into a grilling practice at home. Smart stuff. Do you enjoy This Is TASTE? Drop us a review on Apple, or star us on Spotify. We'd love to hear from you. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
An organised crime expert believes New Zealand's failure to curb criminal activity isn't due to a lack of trying. A ministerial advisory group has released its second report criticising our response to modern crime and money laundering. It shows the cash and assets seized by police is just 4.2% of the $1.6 billion in criminal profits each year. Group Chair and top lawyer Steve Symon told Mike Hosking Police are doing an excellent job addressing the problem and just need more tools. He says the number of seizures is fine by international standards, but not enough to properly disrupt operations. LISTEN ABOVE See omnystudio.com/listener for privacy information.
In this episode, Kimberley Dondo speaks with Symon Stickney, CEO of Collidr, to explore whether the UK's Model Portfolio Service market is truly on the “edge of chaos”—or simply undergoing necessary evolution. They unpack the flood of options facing advisers, the myth of “too much choice,” and what really matters when selecting an investment partner. Symon shares his take on hidden portfolio risks, the role of tech (without the hype), and why service—not just performance—is the ultimate differentiator. Is the current disruption just noise—or the new normal? Tune in to find out how Collidr aims to help advisers not just survive, but thrive.
It's finally happened. After waiting since New Years Day it happened when we least expected it. We discuss the 2-1 win at home to Middlesbrough as well as touching on Stoke and what was said by Symon yesterday. Hosted on Acast. See acast.com/privacy for more information.
We speak to Symon (1867News) as he shares what's been happening behind the scenes. Are we any closer to a potential takeover? Hosted on Acast. See acast.com/privacy for more information.
Michael Symon discusses his latest cookbook, Symon's Dinners Cooking Out, which brings the heart and soul of his laid-back backyard cooking show to the page with approachable recipes. Michael shares how he and his wife Liz created the show during the pandemic, emphasizing authentic, unscripted cooking that teaches technique over perfection. He dishes on grilling unexpected items like chocolate bundt cake and pasta, and highlights sides like charred chicory and his beloved Ohio sweet corn. The chef talks about selling the home where the show was filmed and starting a new garden from scratch, offering advice on companion planting, soil learning, and beginner-friendly crops. He shares his philosophy on outdoor entertaining, from setting up a DIY outdoor kitchen to crafting the perfect hosting experience. Michael gives a behind-the-scenes look at season two of 24 in 24: Last Chef Standing, revealing how the competition has leveled up with more acclaimed chefs, surprise twists, and a deeper, more raw look at what it truly means to be a chef under pressure. Follow Food Network on Instagram: HERE Follow Jaymee Sire on Instagram: HERE Follow Michael Symon on Instagram: HERE Learn More About 24 in 24: Last Chef Standing: HERE Hosted on Acast. See acast.com/privacy for more information.
Podcast for a deep examination into the career and life choices of Eddie Murphy & Jim Carrey. A battle of Dolittles pits the hosts against each other. Lev becomes a bookie to make a little green off the action. But a newer, WILDer contestant soon throws the battle off its axis. What berry does this third wheel taste like? Find out on this week's episode of 'What the Hell Happened to Them?' Email the cast at whathappenedtothem@gmail.com Disclaimer: This episode was recorded in April 2025. References may feel confusing and/or dated unusually quickly. 'Dr. Dolittle 2' is available on DVD & VHS (special edition?!!): https://www.amazon.com/Dr-Dolittle-Widescreen-Eddie-Murphy/dp/B00026ZDYA/ Music from "Too Bad" by Doug and the Slugs Artwork from BJ West quixotic, united, skeyhill, vekeman, murphy, carrey, versus, vs, doctor, dr, dolittle, macdonald, rappaport, minecraft, carey, animals, symon, pollack, thornberries
Methamphetamine use skyrocketed to its highest level last year as New Zealand struggles to keep pace. A ministerial advisory group on organised crime has released it's first report since being established in February. It says police and customs do their best, but the reality is the country is losing the fight. Advisory group chair Steve Symon told Mike Hosking there are high spikes in rural areas across the country. He says that this is evidence against the theory that gangs are dumping meth in the water to avoid police raids. LISTEN ABOVE See omnystudio.com/listener for privacy information.
Matt sat down once again with Symon (@1867News) following the news that broke on Monday evening that players haven't been paid for the month of March. Symon outlines what this means for the club financially, as well as what's next. ➡️ Join the trust - https://swfctrust.co.uk/ Hosted on Acast. See acast.com/privacy for more information.
A few weeks ago Matt spoke with Symon (@1867News on X) around a potential takeover and interested parties over Sheffield Wednesday. Matt caught up with Symon again to find out if there's been any update since they last spoke. Hosted on Acast. See acast.com/privacy for more information.
Click Here For More From Everyday Positivity: linktr.ee/everydaypositivityLearn more about Symon at hottoastmusic.comTo nominate someone for Wonder News email kate@everydaypositivity.com or click here to send us a voice note: speakpipe.com/EverydayPositivity Hosted on Acast. See acast.com/privacy for more information.
In this bonus special episode of the Technology and Security podcast, host Dr Miah Hammond-Errey was joined in conversation by Dr. Simon Longstaff and Major General Paul Symon. It is a lightly edited panel conversation about ethics, technology and intelligence held at the ethics Centre in Sydney in February this year. Ostensibly to launch Miah's new book, the conversation was a great excuse to get the three of us together to have a fun chat about the intersections of technology intelligence and ethics. Dr Miah Hammond-Errey outlined how the big data landscape –of data abundance, digital connectivity and ubiquitous technology – impacts intelligence production and national security. This includes where Australian intelligence leaders and practitioners see the ethical boundaries of data and technology use in intelligence as well as the broader concept of ‘ethics at scale.' The first 22 mins are the opening statements. Following on, Dr. Simon Longstaff and Major General Paul Symon explored a wide range of ethical implications of technology for intelligence, including the distinction between foreign and domestic intelligence, trust and legitimacy of institutions and the role of humans in ethical decision-making. They then take questions from the audience. Afterwards they co-published a short article about the idea of ethics at scale and how organisations can manage the increasing ethical conundrums technology brings. You can find the links below in the show notes. I hope you enjoy it! This is the second of a series of special episodes on intelligence. Given the intense interest in the role of technology in intelligence production and Security decision making, Technology & Security podcast will have occasional special additions with a purple logo highlighting intelligence specific episodes.Resources mentioned in the recording:Book: 29 Jan 2024, Big Data, Emerging Technology & Intelligence: National Security Disrupted, Routledge (30% off discount code: ADC24) Opinion: 18 Mar 2024 Why every organisation should have an ethical adviser, The Canberra Times, co-authors Dr Simon Longstaff, Paul Symon and Dr Miah Hammond-Errey) (https://ethics.org.au/access-to-ethical-advice-is-crucial/) This podcast was recorded on the lands of the Gadigal people, and we pay our respects to their Elders past, present and emerging. We acknowledge their continuing connection to land, sea and community, and extend that respect to all Aboriginal and Torres Strait Islander people. Thanks to the talents of those involved. Music by Dr Paul Mac and production by Elliott Brennan. Panel Bios: Dr Simon Longstaff has been Executive Director of The Ethics Centre for 30 years, working across business, government and society. Dr Simon Longstaff began his working life on Groote Eylandt in the Northern Territory of Australia. He is proud of his kinship ties to the Anindilyakwa people. He has a PhD in philosophy from Cambridge University, is a Fellow of CPA Australia and of the Royal Society of NSW, and an Adjunct Professor of the AGSM at UNSW. In 2013, he was made an officer of the Order of Australia (AO) for “distinguished service to the community through the promotion of ethical standards in governance and business, to improving corporate responsibility, and to philosophy.” Simon is an Adjunct Professor of the Australian Graduate School of Management at UNSW, a Fellow of CPA Australia, the Royal Society of NSW and the Australian Risk Policy Institute.Major General Paul Symon (Retd), AO served as the 12th Director-General of the Australian Secret Intelligence Service (ASIS) from 2017-2022, responsible for the collection of foreign human intelligence. During his tenure, he provided advice to the Minister for Foreign Affairs and the Prime Minister on foreign intelligence, was a regular attendee of the National Security Committee of Cabinet and oversaw a high tempo of very sensitive and high-risk intelligence operations. Prior to this, his military career lasted 35 years across regions and distinguished appointments, including leading intelligence activities at the highest levels. He served overseas in the United Kingdom, Israel, Lebanon, Solomon Islands, Timor Leste and Baghdad. Paul was made an Officer in the Military Division of the Order of Australia (AO) for distinguished service as Joint Task Force commander on operations in the Middle East in 2005/06. Paul is currently an independent non-executive board member and, separately, a strategic adviser to the University of Melbourne. Dr Miah Hammond-Errey, your host, is the CEO of Strat Futures and Adjunct Associate Professor at Deakin University. Dr Hammond-Errey spent eighteen years leading federal government analysis and communications activities in Australia, Europe, and Asia. She was awarded an Operations Medal. Miah has led and established technology and security programs for Australian think tanks and teaches, publishes and presents on national security, technology, cyber, intelligence and leadership. Her book is called Big Data, Emerging Technologies and Intelligence: National Security Disrupted.Hosted by: The Ethics Centre
The articles (with links): - Godmon, A., Walker, K., & Symon, B. (2024). Hijacking telehealth technology to deliver tele-simulation: outlining the tangible and unanticipated benefits. International Journal of Healthcare Simulation. Korimbocus, B., Wilson, H., McGuckin, A. et al. ‘Having skin in the game': guiding principles for incorporating moulage into OSCEs. Adv Simul 9, 34 (2024) Lorello GR, Hodwitz K, Issenberg SB, Brydges R. Relinquishing control? Supervisor co-regulation may disrupt students' self-regulated learning during simulation-based training. Adv Health Sci Educ Theory Pract. 2024 Mar;29(1):9-25. Stone KP, Rutman L, Calhoun AW, et.al. SQUIRE-SIM (Standards for Quality Improvement Reporting Excellence for SIMulation): Publication Guidelines for Simulation-Based Quality Improvement Projects. Simul Healthc. 2024 Aug 16. Happy listening! And also mentioned on the podcast - Sarah Blissett's winning article at the AMEE Simulation Journal Club. We loved it too and reviewed on Simulcast back in March. Listen again here! And… Don't forget Simulation Reconnect is on again Bond University, Wednesday 27th November. Registration here
On this episode, Tony chats Symon Rowlands about social media, the food and beverage industry our health and more. Symon is the current CMO of RAW NUTRITION.Follow Symon on Instagram at http://www.instagram.com/symonsays
This is a Library Selection from 2007The BanterThe Guys relay their experiences with parents getting involved in their children's work lives. Helicopter parent or drone parent?The ConversationThe Restaurant Guys host Michael Symon, who won The Next Iron Chef the night before. Chef Symon provides insights to his television competitive experiences. Regarding his philosophies on managing restaurant staff, Chef Symon and The Restaurant Guys find common ground and share some laughs.The Inside Track The Guys knew they would be hosting the winner of The Next Iron Chef, but found out the night before (with the rest of America) that it would be Chef Michael Symon!Here's what he had to say about the dynamic of competing on and becoming The Next Iron Chef.“Only Iron Chef is a chef being a chef and I think that's the magic of the show,” Michael Symon on The Restaurant Guys Podcast 2007BioAfter winning The Next Iron Chef he appeared on two seasons as a judge. He is also a former co-host of the Emmy-winning TV show, The Chew. Michael is the author of six award winning cookbooks, four of which were on The New York Times Best Seller list. Since being named a Best New Chef by Food & Wine magazine in 1998, Michael and his restaurants have been awarded numerous honors. In 2000 Gourmet magazine chose Lola as one of “America's Best Restaurants.” Bon Appetit and Food & Wine magazines included B Spot on their list of “Top 10 Best Burger Joints.” In 2009, Michael earned The James Beard Foundation Award for Best Chef: Great Lakes.Chef Michael Symon currently operates Mabel BBQ in Cleveland and Las Vegas, Angeline at The Borgata in Atlantic City and Bar Symon at two airports. InfoMichael Symonhttps://www.michaelsymon.com/Michael on IG@chefsymonOur SponsorsThe Heldrich Hotel & Conference Centerhttps://www.theheldrich.com/Magyar Bankhttps://www.magbank.com/Withum Accountinghttps://www.withum.com/Our PlacesStage Left Steakhttps://www.stageleft.com/Catherine Lombardi Restauranthttps://www.catherinelombardi.com/Stage Left Wineshophttps://www.stageleftwineshop.com/
Eureka The Pentecostal Church- Sunday Evening Service - 06/23/2024"The Lens of Faith"Bro. Symon McDonaldConnect with us! Instagram: instagram.com/eurekachurch Facebook: Eureka The Pentecostal Church Youtube: youtube.com/c/EurekaThePentecostalChurch Website: eureka.churchListen/Download this sermon on Spotify or Apple Podcast - Eureka the Pentecostal Church
Symon Wilde joined Racing Pulse on Thursday as he has last-start winner Navy King in Saturday's Queensland Derby at Eagle Farm. The stable has a few going around at Caulfield on Saturday. See omnystudio.com/listener for privacy information.
Liam Hoy joined RSN on the back of the news he will become Symon Wilde's training partner at the end of this training season. See omnystudio.com/listener for privacy information.
Symon Wilde joined Racing Pulse after Count Zero saluted in the Grand Annual and he had a couple of other winners throughout the week at the 'Bool.See omnystudio.com/listener for privacy information.
Symon Wilde joined Racing Pulse with an update on the stable's runners for the week at Warrnambool including Britannicus in the Brierly. See omnystudio.com/listener for privacy information.
Chef Michael Symon guested on the show for the first time in a decade to talk about his career, how to make sure a restaurant is keeping food and the dining room clean and safe, and shared a recipe as grilling season finally arrives in the Midwest.Chef Michael Symon is a celebrity chef, restaurant owner and the author of six award-winning cookbooks, including four on the New York Times best-selling list. Symon can be seen serving up recipes and dishes on ‘Symon's Dinners – Cooking Out' and the Food Network's ‘Burgers, Brew & ‘Que'. Plus, be sure to catch his newest show --- '24 in 24”: Last Chef Standing' later this Spring. The James Beard Award winner owns several successful restaurants and has received multiple honors during his decades long career.
Food Network favorite and chef Michael Symon discusses his new culinary competition show, 24 in 24: Last Chef Standing and the unique competition that puts culinary stamina to the test. The show features 24 chefs competing in 24 challenges over 24 hours, with rotating camera crews capturing all of the action. Symon compares the intensity of the show to the experience of opening a restaurant and highlights the importance of technique and muscle memory to dominate the competition. He also discusses the dynamics of the judging panel and the unique format of the show. Michael opens up about his latest cookbook, 'Simply Symon Suppers', the inspiration behind it, and the importance of Sunday suppers in his home. Michael hopes that viewers of 24 in 24 will gain a better understanding and appreciation of the hard work and passion that goes into being a chef. He also shares his plans for the future, including opening a Greek restaurant and helping his son with his donut and slider concepts. Follow Food Network on Instagram: https://www.instagram.com/foodnetwork Follow Jaymee Sire on Instagram: https://www.instagram.com/jaymeesire Follow Michael Symon on Instagram: https://www.instagram.com/chefsymon/ Learn More About 24 in 24: Last Chef Standing: https://www.foodnetwork.com/shows/24-in-24-last-chef-standing Hosted on Acast. See acast.com/privacy for more information.
In this episode, Mary Sullivan, co-founder of Sweet but Fearless, talks with Laura Symon Browne, President of Buffalo Funds about leadership and ways to develop new skills to enhance your leadership aptitude. One place to start is by observing the leadership within your organization. Whose career or leadership skills do you admire? Study their strategies and achievements or schedule a 15-minute chat to ask pertinent questions about their career. Uncover a skill that you can develop and incorporate to enhance your leadership proficiency. MORE ABOUT LAURA SYMON BROWNE: LinkedIn: Laura Symon Browne Website: Buffalo Funds ABOUT SWEET BUT FEARLESS: Website - Sweet but Fearless LinkedIn - Sweet but Fearless
And we said, Hey, let's, we're going to use this BRRRR strategy. So for those of you that don't know what BRRRR strategy means, it's when you buy a property, you renovate it, B R R R R, you buy, renovate it, you then rent it, you then refinance it, and repeat. Okay. And the value of the BRRRR strategy for me was the fact that I was able to recycle a line of credit because I was able to buy a property.Improve the value and then refinance all of the money that was initially invested back out to my parents and pay them back interest on top of it, and then pick up a property for quote-unquote free. And after the proof of concept happened on the first one, then I was like, Oh my gosh, I just need to do more and more and more of these.And fast forward, I've done it 46 times successfully now. And that's. What's led to, to where we're at.*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*Thank you to all of our listeners!!! We would love to hear from you!!!Email us at:hutch@hsquaredcapital.com heath@hsquaredcapital.com*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*Visit our website to find out more:www.hsquaredcapital.comJoin our Facebook Group:The Multifamily Real Estate Experiment
Symon Wilde's Aurora's Symphony was successful in Sunday's Hobart Cup. He joined Racing Pulse to discuss the win and update us on the return of Wishlor Lass. See omnystudio.com/listener for privacy information.
Get ready to groove to the beats of education and fun on this week's Flows4U podcast! Our special guest is none other than Symon Hajjar, a Tulsa-based dad, educator, and musical maestro. Known as Mr. Symon to his students, he's not just any music teacher — he's a wizard of whimsical tunes that make learning irresistibly cool. In a playful quiz, we'll unravel the layers of Symon's creativity, followed by a cool interview that explores his passion for connecting through music. And what's a Flows4U episode without a custom rap? Brace yourself for a rhythmic journey through the wonder of childhood, the power of music, and the magic of Mr. Symon's musical universe. This week's title? HOT TOAST! Because every moment is a melody waiting to happen. Tune in, sing along, and let the good vibes flow! --- Send in a voice message: https://podcasters.spotify.com/pod/show/flows4u/message
This is one of my all time favorite episodes. Not only is Symon just a super cool dude that's fun to talk to, but he is exceptionally insightful. I learned a ton talking with him and I'm sure you will to. We discussed standing out in a crowded market, as well as many other topics you won't want to miss. Symon is the current Director of Brand at ScalePad and has many years of managing B2B marketing teams. Don't skip this one!
Subscribe to the new Private Debt Investor Podcast wherever you like to listen, or click here: https://www.privatedebtinvestor.com/podcast PEI Group publication Private Debt Investor recently celebrated its 10-year anniversary, and now it's launching its own podcast! To kick it off, PDI is taking a six-part look back with its Decade of Private Debt podcast miniseries, speaking with some of the industry's leading figures about the challenges, triumphs and the evolving dynamics that have defined the world of private credit over the past 10 years. In this fourth episode, cross-published here on Spotlight, Pemberton's co-founder and managing partner Symon Drake-Brockman discusses how the industry has evolved and recounts the process of shaping Pemberton into the powerhouse it is today. To get the rest of the six-part miniseries right now, and continue getting market-leading insight into the world of private credit afterwards, search and subscribe to the Private Debt Investor Podcast wherever you like to listen, or click here. And be sure to also check out our Decade of Private Debt special report at privatedebtinvestor.com.
Listen to ASCO's Journal of Clinical Oncology essay, “Gosses and the Dalmatian Puppy” by Dr. Zvi Symon, Senior Consultant at the Sheba Medical Center in Israel. The essay is followed by an interview with Symon and host Dr. Lidia Schapira. Symon reflects on an ancient Jewish tradition while seeking to palliate a dying patient. TRANSCRIPT Narrator: Gosses and the Dalmatian Puppy, by Zvi Symon, MD A few months ago, I was paged to see a newly diagnosed patient in the hospital with a malignant trachea-esophageal fistula to consider palliative radiotherapy. Despite the 60-minute delay that had already accumulated in my clinic, I hurried past the folks in my waiting room as they scowled their dismay, and promised to return quickly. My new consult was a 70-year-old man who had lost 30 kg over the past few months. He was a heavy smoker with chronic bronchitis and a squamous cell carcinoma of the upper esophagus gnawing into the cartilage of the upper airway. The surgeons ruled out any hope for surgical remediation. The gastroenterologist attempted to insert a stent but could not get past the tumor's stricture, so radiation therapy became the last option. On the edge of the bed near the hospital room's window sat Vladimir, a ghost of a man, coughing intermittently with a constant drool of saliva dripping into a stainless steel bowl that he held in his lap. I introduced myself, but he hardly acknowledged my presence, consumed by his own discomfort. I turned to his pleasant, gray-haired wife sitting in the blue armchair next to his bed. Before proceeding, I asked her what he knew about his condition, and she referred the question to him in Russian. Vladimir closed his eyes, sighed heavily and said softly: “I don't feel well and… cannot eat.” His wife watched me as a sad smile played on her lips, and she struggled not to cry. I paused for a moment, remembering my full outpatient waiting room, but wanting to give his story justice. I turned to Vladimir's wife. “Tell me a bit about Vladimir, what did he do before he became ill?” I drew up a chair and sat closer and she sighed. “He worked as a builder. When the family emigrated to live here in Israel, his mother died soon after. He became deeply depressed and took to the bottle, spending most of the day sitting on the porch, drinking vodka, and chain smoking. A few years ago, I bought him a cute clumsy Dalmatian puppy who adored him, romping around happily, licking his hands, and jumping all over him. He developed a special relationship with the dog, stopped drinking and took the dog each day for a long walk—well, perhaps the dog took him for a walk.” A smile flickered across her face briefly. “Unfortunately, the dog died a few months ago and he sank back into a depression, stopped eating, and has lost weight.” I was touched and saw the tears in her eyes flowing freely. “Do you have any family, perhaps children you would like to call to perhaps join us for the discussion?” I asked. “We have two grown-up sons. One is currently ill with COVID and cannot come, and the other son also suffers from major depression: He has a hysterical paralysis and does not leave the house. I work as a cashier in the supermarket and am the only breadwinner for my sick son and husband.” I wondered if she had any idea of his prognosis and started a discussion regarding treatment options. Vladmir's wife told me that she had heard that radiation therapy could help. And while I would have loved to have played the role of knight in shining armor, saving him from the ravages of his cancer with radiotherapy, the reality is that the intervention is controversial in the treatment of trachea-esophageal fistula. Should I raise the possibility of not doing the treatment? How would it be received? What could I offer in lieu? Was this an opportunity for a being and not doing discussion, one that talks about dignity and love and communication, about having the chance to say goodbye forever and even to confess and bless and confide? Patients and family are so often focused on the battle against the disease; they are loath to any suggestion of not doing, despite the minimal odds for a helpful treatment. I saw Vladimir's wife struggle to control her tears. She seemed so vulnerable and carried so much on her shoulders. I wondered if a hospice discussion, at that moment, would add to her huge burden. There was also a part of me that also debated, selfishly, if I should launch into a lengthy end-of life discussion with the angry waiting patients outside my clinic door? So often, we turn to our treatment armamentarium to avoid these deeply painful and complex discussions surrounding the end of life, particularly with patients we barely know. I breathed deeply, calmed myself and decided to keep it simple and avoid the dilemma. I gently explained that I could not guarantee good results, but radiation therapy may improve his pain and perhaps allow him to eat and drink. It was the answer she was looking for, though I grimaced as I wondered if it was the answer I should have provided. She seemed relieved and encouraged Vladimir to sign consent. Vladimir arrived at the computed tomography (CT) simulation suite sitting bent forward on the stretcher, drooling into the bowl between his legs. The radiation therapists, already running behind schedule, looked at each other, as if wondering if this was another futile heroic effort. “I know what you are thinking,” I said to them. “But perhaps we can help. Let me tell you something about Vladimir, he had a Dalmatian puppy he loved, who took him out of his home for a walk every day after years of deep depression.” Vladimir was contorted in pain, and the attempt to transfer him from the stretcher to the CT couch seemed impossible. All eyes turned to me with a perhaps this is too much look. Suddenly, Ilan, a young Russian-speaking radiation technologist who had recently joined the department, had an idea. “Vladimir, rest a few minutes. You know, I too have a Dalmatian, let me show you a picture.” The deep lines on Vladimir's face faded into a broad smile as he took Ilan's cellphone to see the picture of the dog. From the look on his face, he seemed to be transported far from the simulation suite, and I imagined him romping with his Dalmatian puppy in a sun-swept meadow with gurgling streams and lush green grass and watched as Ilan then slid him effortlessly onto the couch of the scanner. The scan was completed, Vladimir returned to the ward, and I retreated to my workroom to complete the contouring of the structures for the radiotherapy plan. It was a nasty 12-cm mass involving the full circumference of the upper esophagus and eroded into the trachea, almost obstructing the left lung. The dosimetrist calculated a conformal treatment plan, and as I approved it, I uttered a little prayer that this would make him more comfortable. Suddenly, Ilan rushed in, hair tousled, pale and agitated, and eyes red. We were too late. On returning to the inpatient ward, Vladimir experienced a massive aspiration and died less than half an hour after we had scanned him. Ilan was terribly upset. As a young therapist, this was perhaps his first patient who died so quickly and unexpectedly. I tried to comfort him. “I know it hurts, but nothing we could have done would have changed what happened. Did you see his face after you mentioned his puppy and showed him the photo of yours? We did our best for him.” After Ilan left my room, I reflected on the day's events. Was Vladimir what the rabbis refer to as a “Gosses?”2 (Gosses is a Hebrew word meaning a moribund patient). And if that was the case, was I wrong to even transport him from his room? When death is imminent in hours or days, Jewish religious law defines a state of Gosses in which it is forbidden to touch or move a moribund patient in case this could hasten death. The guttural rattle of a dying patient, unable to clear secretions, indicating death within hours or days, reminded the rabbis of the sound of bubbling when stirring the food in the cauldron. This onomatopoeia, in addition to a didactive narrative identifying the significance of performing an action which potentially changes the natural course of events, resulted in the analogy that moving a terminally ill patient which may hasten death is like stirring the food in the cauldron which may hasten the cooking on Sabbath, hence the term Gosses. The ancient rabbinic sages from the beginning of the first millenium drew an additional analogy between touching a Gosses and touching a dripping candle at the end of its wick which may hasten quenching of the light. Another aspect of the law of Gosses forbids performing any act which may prolong suffering and delay a merciful death. Thus, moving a patient to receive a futile treatment would also be forbidden under law of Gosses. 2000 years later, the notion that we should neither delay nor accelerate death was front of mind formeas I reflected on my treatment of Vladimir. I wondered if the ancient rabbis incorporated into their moral discussion the difficulty of stopping the roller coaster of trying to do more and more to help the patient. How about when the treatment itself fell into a gray area of effectiveness? What advice would they have given a physician with competing demands on his time and a waiting room full of outpatients who demanded his attention? In retrospect, the painful journey of Vladimir down to the simulator may have hastened his massive aspiration and would have been best avoided. In that sense, the Gosses may have been violated. But it also allowed him and Ilan to meet and share wonderful memories of a Dalmatian puppy which made him smile and forget his pain, even for a few precious moments. Dr. Lidia Schapira: Hello and welcome to JCO's Cancer Stories: The Art of Oncology, which features essays and personal reflections from authors exploring their experience in the field of oncology. I'm your host, Dr. Lidia Schapira, Associate Editor for Art of Oncology and a professor of medicine at Stanford University. Today, we are joined by Dr. Zvi Symon, until recently Chair of Radiation Oncology and currently Senior Consultant in the Department and Director of the National School of Radiotherapy at the Sheba Medical Center in Israel and Clinical professor of Oncology at Tel Aviv University Medical School. In this episode, we will be discussing his Art of Oncology article, “Gosses and the Dalmatian Puppy.” Our guest disclosures will be linked in the transcript. Zvi, welcome to our podcast and thank you for joining us. Dr. Zvi Symon: Thank you, Lidia. I'm very happy to be here. Dr. Lidia Schapira: To start, I'd like to ask authors to tell us what they're reading or perhaps what they've enjoyed reading and would like to recommend to fellow listeners. Dr. Zvi Symon: Okay, so it's been a bit of a stressful time reading, but I may mention some books I've read in the last few months. I've been reading memoirs. One that I particularly found very touching was Paul Kalanithi's, When Breath Becomes Air. As a physician who had cancer himself and his struggle with his transition from being a consultant neurosurgeon to being a terminal lung cancer patient, I think it's an amazing and beautifully written and touching book. Dr. Lidia Schapira: It's a beautiful book. It's evocative and fresh. And you're absolutely right - we're completely in sympathy with and empathic with his amazing desire to live life till the last moment, right? It's just beautiful. Dr. Zvi Symon: It's really beautiful. And I think that memoirs is a very powerful genre for me. And another book that I enjoyed very much is Jan Morris' Conundrum, which is a story of a person who made a transition from male to female over 10 years. She was actually a member of the British team that climbed Everest and a journalist in The Times. It's a beautiful book describing what she actually felt inside and how she went through the medical process as well, of her sex change. And it's also beautiful. Dr. Lidia Schapira: Thank you for that. I haven't read it, but I will add it to my lovely list here. Tell me a little bit about writing and what that means for you. Are you somebody who has been writing throughout your career, or was this a story that sort of popped for you, that just needed to be told? Dr. Zvi Symon: Right. I think it goes back to when I was a high school student where my Math teacher told my parents, "Your son shouldn't do medicine. He should study English literature." My parents were devastated by that statement because my father was a physician and my mother's family were all physicians, and they were very angry at the time. And I was kind of a writer in high school, and then I kind of left it through my medical career. And now, as I have sort of finished my stint as the chair of the department and I have a bit more time on my hands, I've sort of tried my hand at getting back to writing. I needed to read a lot in order to do that. So I was reading genres. I think maybe some of the initial versions of this piece were written sort of more as a memoir, rather than an article for the Art of Oncology. And I think you guys helped me a lot. Dr. Lidia Schapira: I'm so glad to hear that we helped. Sometimes editors aren't particularly helpful in the views of authors, but I'm glad you feel differently. So let's talk a little bit about the creative process and sort of bringing in all of these themes that you did here. And back to your prior comment that this is in the memoir genre. You have a very interesting philosophical discussion of what a Gosses is and sort of the ethical moral conflict when a patient is extremely vulnerable, instead of recognizing when perhaps all that you need to do, or perhaps what you need to do is to be present instead of trying to fix or intervene. And I loved how you made us all really suffer with you, as you're debating this internally. Can you talk a little bit about that part of the story? Dr. Zvi Symon: Yes, I think just to put it into context, in my training in internal medicine, I worked in a hospital where hospice care was part of the rotation in internal medicine. I spent three months in the hospice, and at night, when we were on call, we were in charge of the ICU and the hospice. So you would be called to treat a patient in pulmonary edema and with CPAP, or intubate him or an acute MI, and then you would be called to a dying patient in the hospice. And the transition was initially very difficult for me. I actually felt my feet would not carry me to the hospice, and I didn't want to go there, and I had to kind of force myself. But after some time, I realized that it's actually much easier to treat pulmonary edema to than be able to sit and listen and talk to a dying patient. But the fulfillment that I began to feel when I overcame that kind of fear of going to speak to a dying patient, the fulfillment was far greater than getting somebody out of pulmonary edema. And that's kind of stayed with me to this very day. So although radiation oncology is a kind of something you have to do, and you sort of radiate, when I'm called to patients like this, and I do have time, then I kind of sit down with a patient and discuss the options and try to give other options because very often it's a kind of turf in the house of God. Somebody doesn't want to have that conversation with a patient, and they're kind of turfing the patient in a house of God sense to have some radiation. And I'm not sure that radiation in such cases– So this is something that I'm confronting quite often in my daily practice, and it becomes more and more complex culturally because when one is confronted with families who also want to be very active and are dreading having to live with the idea that maybe there's something they could have done that they never did, and they're putting a lot of pressure, then it's a very tough situation. So I'm very sensitive to these situations. I've often had end-of-life discussions with patients like that, sometimes against the wish of families that are close by. And the patient would say- well, they'd say to me, 'No, don't talk to him." And the patient said, "No, I want you to go away. Because I think this is the first time someone's listening to me, and I want to hear what he has to say." I feel very passionately about these– Dr. Lidia Schapira: I have so many comments that we would need hours to discuss. But, of course, the first comment I wanted to make is that some of the most humane oncological specialists I know are radiation oncologists, so I don't see you guys as just treaters and physicists wearing scrubs. I see you as incredibly compassionate members of the cancer team. And that brings to mind a lot of the current discussion about palliative radiation, this idea that we can just throw some rads at people because there's nothing to lose and maybe there'll be some improvement in function. So can you talk a little bit about that? I mean, here you are in a very busy clinic falling behind. You've got to walk through a waiting room of people who are sort of looking at you saying, “How can you be walking out when we had an appointment with you half an hour ago?” And you go and find Vladimir, who's despondent and can't have a conversation with you. And I'm pretty sure that you must have been going through this internal conflict even before you met your patient about what to do. Tell us a little bit more about the emotional impact for you. Dr. Zvi Symon: Yeah. With great trepidation, I actually go up to the department to speak to a patient like this. I think the electronic medical record, for all the problems with that, it allows us to kind of really quickly glimpse and get a true picture of what the situation is. So I had seen the imaging and I'd seen the size of this really very nasty tumor. And I sort of remembered the literature that it's a relative contraindication and it actually may make things worse. But I was getting calls from the department and the medical oncologist who consulted that I must see this patient, and they want that patient to get treated today. So with a kind of a heavy heart, I go up the stairs. I breathe deeply on the way to calm myself and take the staircase up to the 6th floor and walk very slowly up the stairs, trying to go through my mind, what am I going to do, and kind of enter the ward. And then I am confronted by this person who is terribly suffering, very terribly. And he doesn't actually want to look at me at all. His eyes can't meet and he looks kind of, his eyes are very dull. And I see his wife watching me and watching him and turn to her. They are immigrants to the country. And there's also a cultural issue and language problems and difficult socio– Dr. Lidia Schapira: If this were fiction, you could not have made it harder. I mean, when I remember reading the manuscript thinking, this poor immigrant, he's depressed, his son is depressed, the other son has COVID, his wife is weeping and says she's the one who's tried to make ends meet. You have all of these barriers in addition to this internal clock that you have somewhere else to be. Can't begin to imagine the pressure. So how did you get through that? Dr. Zvi Symon: Yeah, I think my mind was kind of ticking over and I think that sometimes we make very practical choices. And I knew that if I sat for too long and I fired a warning shot and said, “Well, this may not help and this may not do it,” but I think that culturally I had the feeling that it was the wrong thing to do and that there was an expectation and the expectation had been created by the team, and it's very difficult to turn down that expectation. And I also felt that she was so frail and that she had really no support and maybe if one of her kids would have come within half an hour, I would have said, “Well, I'll come back after my clinic in the afternoon and let's have a chat with your son.” But the situation was such that I thought, “Well, you just have to be practical and you have to get back to your clinic.” It's a hard feeling that we make value decisions just because it's more comfortable for us. We want to finish our clinic and also go – Dr. Lidia Schapira: No question about that. Yes, and I think the reader will feel for you, as I did when I read it. I mean, I could immediately sort of imagine all these things playing out. So you follow your intuition, you assess it, you say, “Okay. We'll give it a try,” right? And then you have your team to deal with and your lovely radiation therapist, the technologist who gets personally involved. And then you introduce the idea that perhaps connecting with something in Vladimir's recent past that brings him joy. Can this image of this puppy romping through the fields, is something that can maybe help you all? Like the glue, the emotional glue that keeps you together. Talk a little bit about that part, about how you tried to bring this element out in the story, to give another dimension for the reader, a view not only as the physician giving Vladimir care, but also leading your team. Dr. Zvi Symon: So I think that an open question to a patient about their– “Just tell me a little bit about yourself,” is an invitation for a person to tell you about the things that they care most about, about the people they love most, that the things were of the most importance in their lives. And I think that kind of human connection, if we can kind of latch onto that and harness that to improve the way we communicate with the patient and the way we get the rest of the team to communicate with the patient, I think that can be very powerful. I mean, I myself love dogs, and I was like, really, my Border Collie just died a few months ago, and we buried her after 12 years, and she was a wonderful animal and part of the family. And in the two minutes that I had to listen to- that's what she told me about, she told me about the dog. And when I tried to motivate the team to add him as an urgent sim and he wasn't cooperating, then it just occurred to me to tell them about it. Dr. Lidia Schapira: It worked. It was amazing. Dr. Zvi Symon: And it worked. Yeah. Dr. Lidia Schapira: It was a beautiful story. I too, am a lover of dogs. I have a wonderful puppy now, and he brings tremendous joy. But your message is so full of compassion and humanity. It's basically back to Dame Cicely Saunders' idea that you want to know who the person is that you're treating and you want to know what matters to them. And so here you caught this moment of connection with the family and with the patient and with your young radiation therapist who needed to feel that he was actually helping this person. So it's a beautiful story. I want to just give you a chance to finish the interview by telling us something perhaps that you want the readers or the listeners to take away from your piece. Dr. Zvi Symon: Well, I think that the situation of, I think as physicians, we don't really ever know when the patient precisely is going to die. And the whole idea, I think, of a Gosses and my thoughts about the Gosses were, because it's sort of defined within Jewish religious law, someone that is going to die within 72 hours. Now, it's very difficult to define. We don't know that. We never do know that. But I think that that sensitivity to the comfort of a suffering patient and offering a treatment that may be futile or that is highly likely to be futile and that may be involved in an enormous amount of discomfort, I think that we have to be able to sit down with these patients and with their families and discuss other options as just very good sedation and not necessarily, I think, doing, but rather just being there, as you mentioned, for the patient. Dr. Lidia Schapira: It's a beautiful thought, and I think we all agree with you. And I think what made this story so poignant is that here you are, that time is compressed and you're introduced to the family as somebody who potentially could help fix something or provide something. So it's very difficult to step back, as you say, and do the deep work of sitting and talking and counseling and accompanying. But I think your humanity comes through and your desire to help comes through beautifully in the story. And I really thank you for bringing this concept to our attention. I think that it may be an old idea, but one that is still very relevant. And thank you for sending your work to JCO. Dr. Zvi Symon: Thank you very much. Dr. Lidia Schapira: Until next time, thank you for listening to JCO's Cancer Stories: The Art of Oncology. Don't forget to give us a rating or review and be sure to subscribe so you never miss an episode. You can find all of the ASCO shows at asco.org/podcast. The purpose of this podcast is to educate and to inform. This is not a substitute for professional medical care and is not intended for use in the diagnosis or treatment of individual conditions. Guests on this podcast express their own opinions, experience, and conclusions. Guest statements on the podcast do not express the opinions of ASCO. The mention of any product, service, organization, activity, or therapy should not be construed as an ASCO endorsement. Show Notes Like, share and subscribe so you never miss an episode and leave a rating or review. Guest Bio: Dr. Zvi Symon is a Senior Consultant in the Department and Director of the National School of Radiotherapy at the Sheba Medical Center in Israel and Clinical professor of Oncology at Tel Aviv University Medical School.
Wishlor Lass is flying this prep! Her trainer joined RSN on Wednesday.
Market Proof Marketing · Ep 305: Creating Your Backup Plan with Tara BarliaDue to recent Summit events, we are releasing a special Online People Talking episode! In this episode, Jen Barkan is joined by Tara Barlia! Tara is an Online Sales Specialist at EYA, LLC and sat down with Jen to give some expert advice on having a backup plan. Tara shares that the most important way to avoid burnout is finding a backup person to handle leads over the weekend or during your vacation time so you're not coming back to a flood of emails. Together, Jen and Tara share all the tips and tricks to making your backup plan go seamlessly! Questions? Comments? Email show@doyouconvert.com or call 404-369-2595 and we'll address them on the next episode. More insights, discussions, and opportunities can be found at Do You Convert All Access or on the Market Proof Marketing Facebook group.Subscribe on iTunesFollow on SpotifyListen On StitcherA weekly new home marketing podcast for home builders and developers. Each week Kevin Oakley, Andrew Peek, Jackie Lipinski, Julie Jarnagin, and other team members from Do You Convert will break down the headlines, share best practices and stories from the front line, and perform a deep dive on a relevant marketing topic. We're here to help you – not to sell you!Transcript:JenHello everybody. My name is Jan Barkan, online sales coach at Do you convert and welcome to online people talking or opt as we like to call it this series is dedicated to you the new home online sales specialist all about enhancing your lives and careers. We'll talk about real life scenarios is dedicated just for you. I am so excited to talk about this topic today.JenI think mainly because when I was an online sales specialist, I did not have a really good backup plan. Partly because I was stubborn and wanted to do everything myself and nobody could do it as good as me, and I quickly learned that was a mistake. Totally regretted that because having a true backup plan to give you that piece in mind so that you can take breaks is so important.JenSo I'm excited to introduce our special guests today. Welcome, everybody.TaraTara Barley Hello, everyone.JenHello. We are so excited to have you, Tara. Tara is the online sales specialist, senior online sales specialist now at the neighborhoods of EIA. So welcome to.TaraApsara. Thank you. Thank you for having me.JenYeah, absolutely. So before we kind of get into our topic today, talking about backup plans, tell us a little bit about EIA for us. Like where in the world are you located? Tell us a little bit about yourself.TaraYeah. So we EIA has been around for about 30 years, mainly townhomes for new construction. We are located in the DMV area, so we have community throughout the D.C. district, Maryland and Virginia. As I say, the DMV, the head of motor vehicle. I know we do get that a lot. But so it's interesting to have, you know, at the same time might have different types of sales going through anywhere from, I guess price range from 600,000 to a mid million.TaraSo big range there. And the market can be different between DC, Maryland and Virginia at the same time. So it keeps it keeps it exciting.JenYeah. And how long have you been in the role of online?TaraIt will be about two and a half years I've been with EIA like.JenLike almost O.G. status.TaraI know through COVID that CRE probably feel longer and then into now. Yep.JenAnd what and what did you tell everybody what you did prior to that? Because I think it's interesting.TaraYeah. So prior I worked with the Washington Nationals baseball team here in DC. I was part of their ticket sales and service. So. So a lot of sales, a lot of customer service, just a very different product that we were selling.JenYeah. So Haaz, if you, if we have any baseball fans watching this. Yeah. If you're joining us, definitely. Chad and tell us hello that you're here, we want to say hi to you. A special shout out to the Chesapeake home team who told me that they were logging in and watching today. So hello, Chesapeake Homes here in Virginia Beach.JenLet me ask you, Tara, really quick, because I think as an online sales specialist out there watching, they can probably join in and answer this question, too, with you. So if your online sales and you're listening, chat this out, what what's the biggest challenge that you're dealing with right now?TaraBiggest challenge, I think just you don't have control of the market, of course. So just going through the ups and downs of that summer months can be a little bit slower when people are on vacation and trying to still find what that urgency is for for our homes. So I think that that's been the biggest challenge. But before we know it, it's going to be fall and it'll pick back up.TaraSo just trying to get people in before that craziness and find a home for everyone.JenSo, so true market fluctuating is one of the the hardest or most opportune time to be an online sales specialist. Right? Because as things fluctuate, we have to continue to evolve. However, what we do is the it's the constant, it's the constant and the variable of the new home industry. So I'm sure everybody can share in that with you that there's a lot changing.JenWe've had a pretty great year so far, right. And we'll see what the second half of the year brings for sure. So guys, I wanted to bring Tara on to talk to you today about having a backup plan. This is something that we see is still sometimes a challenge to figure out. And there's certain there's lots of different scenarios when you would need a backup plan.JenSo you could be a solo online sales specialist like Tara was before today.TaraYeah, literally today.JenLiterally today. Do you have a special shout out to.TaraShout out to Simone? First day today? She's joining me. Very excited.JenYes. Shout out to Simona. We're so excited to have you join the team. Hey, Jessie. Hey, Sam. Sam barking shout out to you, son. Okay, so there's several different scenarios. You might be a solo Aussie and as a solo Aussie, if you're working, if you're on demand seven days a week, you need to have a break, right? So who is going to be in the fort while you're off?JenYou have, of course, vacation. We do want you to take vacations, right? I know, Tara, you like to travel. So figuring out like you love to travel. So taking those vacations, sometimes there are emergencies you need to have. Like who is going to take the leads? And then there's like, overflow situations where maybe you have a lot of leads and you want to have that overflow person that can kind of be your support and backup.JenAnd then you have the long term leave type of situation, which is like a maternity or paternity leave. And for example, and you've got to figure out who is going to cover for you. So there's lots of different scenarios. The one that I want to talk about with Tara that she has recent experience with is having being that solo Aussie.JenSo, Tara, when did you like talk a little bit about when you realized like, okay, like we got to figure this out?TaraYes. So as many of you guys know, leads continue to come in. It doesn't matter if it's a weekend week day holiday. Everyone's continuing to look for for home. So weekends were technically my days off, but people are still coming in, asking for questions, asking for appointments. And like Jen said in the beginning, too, you don't want to miss out on something and you want to be there.TaraBut it's also important to not get overwhelmed and take that break and it'll make you better when you come back and get back on the job. So when I really notice that something might be needed, I'd come in on Monday morning and my inbox would be filled with leads coming in and you wanted to get to the ones that looked like they were the most important or how to prioritize that.TaraReally, You still wanted to get back to everyone. So that's when I really realized that something might need a backup plan. Someone else might need to come help and cover because it is. I think we've all heard Jen say that if you the sooner you get to someone, the more likely they'll still be interested. Haven't shopped around yet, but more likely to get that appointment.TaraSo the sooner the better. And as I realized when I was trying to catch up from all the weekends, my Monday was gone. I didn't even get to my Monday people. And then all of a sudden it's Wednesday, Thursday and I'm still maybe playing catch up. So really important to try and get that backup plan.JenWell, I want to go back to something you said really quick before we move forward. And you're in the way that you're structured before having a teammate as a solo. I see you were working five days a week and on two days that you were off, What was happening on those two days that you were off.TaraTo the leads online, Any form still went to my inbox now.JenAnd then. They were just getting it. Okay, So they were sitting waiting for you? Yeah.TaraMonday the phone calls, the phone inbound, the phone call did go to these sales reps on site, which is great. You know, someone's still answering. However, if they're on an appointment, the phone will ring. There's a voicemail maybe going on, then I never get to them since they might have just called in to the sales rep and hopefully, you know, you booked a lot of appointments for the weekend and they're full are open houses.TaraBut yes, the phones were going to the sales reps to see if they could answer any initial questions.JenSo a little bit of a it was kind of like a like halfway kind of a backup plan, Right. Like the the on her days off the sales reps were taking the calls. So in your call tracking system, you were forwarding those calls to their sales team. But the E leads, Internet leads that were coming in. We're just sitting there in her CRM.JenAnd so what she was saying, guys, and if you're a solo LC, we want to hear from you like solo or team like chat it out. I want to see who's on if you if they're sitting in your inbox and you wait until Monday like you're trying to catch up and they need your new leads that are coming in on Monday are not you're not getting to them, right?JenIt's like you're playing catch up, right?TaraYes.JenAnd then it's like, you know, hey, Steven, how are you? You're playing catch up. And so it's just like a domino effect and you never feel caught up, right? So I finally said how.TaraI admitted it. I did it. I needed help. Yes.JenI said, okay, okay. I given help. Okay. So where did you guys go to look like who? When you're thinking like, okay, who's this person going to be that's going to manage the elites? Who did you work for?TaraSo initially we had luckily we had a community that closed out. Okay. So we had a sales rep that had kind of waiting for the next community to open, had some more free time. So she filled in on just Saturdays and Sundays and would get the leads. We knew this was kind of in the short term.JenOkay.TaraDecision right then since we thought, you know, down the road we may hire another one if this ends up working out. And we would look at the answer how many people are answering and seeing if that number, the percentage goes up, which it did since I think people were getting we were getting back to people quicker. So that's why we ended up hiring another one.TaraBut Tammy was our sales rep who would help me out on the weekends. Okay. Actually log into my email and get all of the leads and be able to respond to everyone throughout the weekend. And just coming in on a monday the first week I came in on Monday had only eight in my inbox, and just like that, I was so relieved.TaraI felt like I can get to those people right away starting Monday fresh as opposed to dread. You know, people dread Mondays already. You don't want to try them.JenMore like, Oh, my inbox is going to have.TaraExactly. So even week one just just for myself to see that was was huge and we'll get it right. We trained it.JenSo why do we need a backup as a solo O.C. To prevent burnout, first and foremost, right To handle our leads better. I mean, if you are if your leads are sitting untouched for two days, you're missing opportunity, right? So there you go. And leads. Right now, somebody has a lead that's like golden butter role, right? I mean, that's a big deal.JenSo that's why we need to look at having a backup in that situation. Who you have like Tara close out community, a sales rep could come over and assist in that way. You might look at a sales assistant or marketing somebody on the marketing team possibly that could do that. Let's see what else? A design assistant I've seen.JenI've even seen managers. Yes, managers fill in right. And learn how to just be in reactive mode, how to enter the leads in CRM, how to what to do on the phone call, just basic hey online sales specialist, your D convert coach Jen Barkan here. Are you looking for guidance structure and proven methods to help you set more appointments and create more sales?JenThen join online sales coach Jesse Suggs and myself. We are offering an intense two day virtual training experience, followed by eight weeks of training and coaching through our online sales academy. This fall. Jesse and I have been in your shoes and we teach from our direct experience and years of coaching online sales specialists just like you. This will be hands on and real world.JenNo theory here. If you're interested, don't miss this incredible opportunity. Reserve your spot today by visiting. Do you convert dot.com? So let's kind of get into that segue by now, as you have, Tammy. Yes, thank goodness for Tammy. MAN Hey, Tammy, what did the like what type of training or what were the expectations set for your backup?TaraSo it was, of course, great that she already had a sales background, knew, you know, with our company a while, she knew a little bit about each community. Of course she knew about hers the most. But I made sure that she had all of our pricing and floor plans. That was simple. As far as other training walked her through sequences.TaraSo she actually would, if she did not get in touch with anyone just like us, she would set up a sequence and it actually, if they didn't answer the sequence would then turn into me. So would be like, Hi, I know we didn't catch up over the weekend and then if they did answer now it's a weekday, I'm back, it comes to me, they call me, they email me so we don't have to worry of losing a lead or anything like that.TaraAnd then I just pick back up where Tammy left off, and it was pretty much it was a pretty good smooth transition from there. And just the beginning of teaching the sequences, sales on site, as we know, may not know all the sequences and all of that, but just teaching that and taking the time to do that was, yeah, it definitely paid off.JenSo yeah, you definitely didn't need to teach her, you know, internal backup, right? They're going to know your going and they're going to know the homes and the communities and things like that. But you, you needed to take some time to teach them, okay, When you get a new lead, this is what you need to do in the CRM, Right?JenSo it's it's very minimal, though. We don't need to put our part time backups through for like online sales training necessarily. Right. In certain situations, we're just kind of teaching them the basics and how to be reactive. And something that Tara said that was really important is that when you have your backup that's filling in for you, it's not necessarily like you don't need to assign like they're not taking ownership of those leads, right?JenIf somebody calls in and she's helping them and she sets the appointment, great, But she's not carrying them through the 30 day follow up process as her own. You know, she's just starting them on the follow up process. And then when you came back, you're picking that back up. So we get a lot of questions about that. You know, as far as like do does does the backup like hold on to all the leads?JenIs the backup doing the the process prospecting? Well, thank you. Stephen. Yeah. I mean, in a perfect world I think everybody should be trained in online sales. But, you know, that's just me. Now, listen, the devil is in the details. And what I mean by that is it's one thing to go, yes, I've got a backup. We you know, Mike is stepping up.JenHe's going to be my backup. But now what? Like, you've got to take some time to figure out the logistics. And we actually have Amanda martin from our team is getting ready to release a playbook for online sales on the logistics and setup for how to do your backup. So I'm not going to go into too much detail here.JenBut Tara, talk a little bit about the logistics as far as like in your call tracking in your like what did you guys do for like email and CRM and call tracking?TaraSo a lot of it we use HubSpot at, at our company here. So a lot of it was training through there. And again, luckily the sales rep has already has an account with HubSpot, but she actually would log in as me too. So it was fully taking on my role just for Saturday and Sunday That way no confusion on the client since that's kind of the most important.TaraAnd if we if they didn't connect, it's, you know, they might have thought it was just me all along. But she did sign her name, you know, in regards to Tara, just so people knew something like that. But again, as far as the sequences would go, it would then go straight straight to me for phone calls. All of our communities then got switched off.TaraI think it was Saturday morning at 10 a.m., got switched to her so that she can get started and do Saturday and Sunday and then it automatically for call will automatically switch back to me on Monday morning. So. Okay. Okay. So let's work on our end all computer and it again it was very smooth transition.JenSo that's the beauty of having a call tracking system and being able to set up like a workflow and schedule. So what I'm hearing you say is like this schedule wise, when this time hit, calls are flipped over to Tammy, and when the shift ends, the calls are flipped back over to Yep, right? Yes. And that's the beauty of automation and setting all of that stuff up.JenSo that's great. The other thing to think about too, I don't know that you guys did this, but you know, if you have a let's talk a little bit about like a longer extended stay. You're taking a vacation and you're going to be gone for more than just a couple of days. Really thinking about don't just set up an auto responder that says, hey, I'm out on vacation, contact my teammate, Symon.JenYou know, really look at having those work emails forwarded to your teammate so that it's a seamless process. We always want to keep the customer in mind here. So if the customer then has to go do another step to contact now. Symon that's not as that's not the best experience possible. So we want that to be seamless as set up filters in your inbox that forwards your emails over to your teammate.JenDon't just rely on the auto responder and then definitely have some time to do some lightweight CRM training, lightweight call tracking training just so they have the basics and understand all of those things. Anything else to add there, Tara, that I'm thinking about? Logistical, logistically.TaraLogistically, I think, yeah, that that was it. And then also the big thing to still still try and get them to know most of the basic qualifying questions just so that they're making good appointments. And it was fun to kind of do that with her since she was an onsite sales rep. So she got to see the side of of seeing how we qualify them for appointments for her.TaraSo that was fun too, to kind of do with her.JenI just saw this out of the corner of my eye here and give your backup, you know, make them a prospecting sheet that has the things that you want to make sure get asked and get entered into the CRM on your behalf. Like these things need to be asked. They need to go in the CRM. This is really important and this gives them a guide to make sure that they they do that.JenNow, a couple of other things to think about. Here's some pro tips for if you're going on vacation. Okay, So we are going to be out. You have found your backup. You have figured out all the logistical things that you need to the first thing you want to do, too, is test it out. Test your backup plan out.JenOkay. Meaning while you are still working and on, you know, you go ahead and you turn everything over and you make sure technically that it's working, that they're getting the leads that they know how to while you're still there and you can answer questions, so do a practice run. The other thing is give yourself a ramp down period and a ramp up period.JenHere's what I mean by that. So if you know, you're going to be going out for the weekend or going on vacation or going on maternity or paternity leave to start your time a little bit earlier so that you're not getting new leads right up until the time you go on vacation. Go ahead and turn things over to your backup either a half day or a day before you are going to be out.JenAnd then also when you come back, you're going to have some catch up to do right, Tara? Yes, you're buoyant. You're having you come back. You know, even Tara just being out for the weekend, right, as a solo or C you're going to have stuff too. So when you come back in and give yourself a ramp up period, don't have you keep your backup on until half day or even a full day.00:24:17:25 - 00:24:44:21JenIf you've been out a while, you have have that person stay on until you can get caught up. So just a couple of things to think about. And then my advice and this is definitely for Martha, who's watching, Don't sweat. Don't sweat the small stuff, right. The the benefit of taking the time off are going to outweigh it not being perfect.JenWhat do you think about that, Tara?TaraYou burnout is real. You you deserve a break and that's why we have these backup plans. So so definitely enjoy that break. And you come back, you feel revamped, re-energized and maybe better for the clients in the long run and your success. So totally agree.JenHey, listen, this is something small. I just did this on vacation, like actually take the time to go in and turn your notifications off, like turn your email notifications off, turn your internal slack off, you know, and just really have a break. You know, sometimes when we it's called a fake break, when we when we're like, yeah, like we're off you know.JenBut what happens is you're anticipating that you might have to do some work, like I might have to go in and respond to that person. I might have to answer that lead really quickly or whatever. It's not a big deal. But what happens is you never fully relax, you never fully recharge. And so what we know, Tara, right, is that if you're not happy, neither are your customers either.JenIf your burnout, neither are your customers. So were you feeling that way? Like, where are you starting to feel like, Oh.TaraIt was just the dreading of Monday more than it should have been? It's probably how I felt. And then, you know, you have your phone on you, even if you're like, I will not answer it. It's the weekend. But you see it and you see it going, Yeah, it's oh gosh. And then you think, All right, if I answer a few now, maybe Monday won't be so bad.TaraAnd yeah, you know, it can cycle. So that's I think when I realized Yeah.JenAnd now you have a, you have a team, right. And, and this is a big leap that you're taking.TaraI and.JenThat's the reason.TaraI will be going on maternity leave at the end of August. So the timing for this.JenSo this is, this is a big leave. This is a big backup situation which now is a teammate. But I just want to also caution everybody that even if you have a team and you're watching this stuff happens, like on teams where you need a backup, you need to have somebody on the bench that's ready. So don't wait.JenI guess I'm saying is don't wait to maybe cross train or get somebody in the know on what it is that you're doing, how your systems work. Take some time to create some you know that you have ready and available that if there was an emergency, if somebody needed to step in, you would have some documentation and be able to help.JenSo flip the switch is what you guys need to be thinking. Hey, I have an emergency, but that's okay. I've got a backup plan that I can just switch on right and execute right away. Okay, fine. Rapid fire fun questions.TaraOkay.JenYour favorite thing about being an online sales specialist?TaraFavorite thing? I mean, there's so many, but I think it's fun to be that first voice or face that they see and really represent the company. So I think it's just fun to set the expectation high of what they'll experience throughout their new homebuying experience. And it's fun to be that that person. Oh.JenI love that answer. What do you do now? What do you do to recharge your battery when you are off?TaraI exercise. I know it's kind of funny, but, you know, let out that steam not get that. I used to run a little bit. Now it's been a little bit more weight lifting. Lightweight.JenOkay Momma.TaraBut getting still getting that hour in for exercise. It's super important.JenOh, okay, guys. She said she used to run a little bit. Oh, what did you just do?TaraI did do the New York City marathon last year.JenAny other New York City marathon runners out there? Shout it out. You're this. You're a whole group of people. What any current books that you're reading.TaraSo I literally just start I think I'm late to this trend but lessons in chemistry I'm two chapters in so do not know much about it but I just finished Verity two, which was.JenOh, very good. That was really good. I literally was I was reading it and I went, Oh my gosh, yeah. My husband's like, What are you reading over there? I was like, Oh, don't.TaraWorry about it. She added a chapter too. So I don't know if you read the the add on chapter. It's very interesting.JenTo her fans out there.TaraYes.JenLet's one thing that most people don't know about you.TaraI'm I was a division one gymnast in college.JenMartha.TaraSo. Yeah.JenHave you met Martha?TaraI have not know.JenOh, my gosh. Any other gymnasts out there? I mean, Martha, I'm pretty sure was like a Division one gymnast, too. But you guys are like.TaraWe have a lot to talk about then. Yeah.JenYeah. Okay, last question, because I'm always looking for something great to watch on TV. Are you watching anything good on TV? Like, what's the latest thing?TaraThe latest? We just finished The Bear on Hulu and it's very good. It's about kind of starting a restaurant in Chicago and how crazy that industry is. Speaking of different industries, it is wild to see see the food and restaurant industry.JenDoes it make you not want to eat out?TaraNo, that's fine. It just intends to start at your own restaurant. It's a big challenge, but it's very, very good. Yes. Okay.JenWell, okay. I'm going to have to check it out. It's very fair. Thank you so much.TaraYes, thank you for having me. This is so fun.JenOh, my gosh. You are just fantastic. I'm so excited that you took the leap to have a backup. It also just validated the fact that you needed a teammate, your company supported you, got you a teammate, and we're just looking forward to that. So much. So thank you so much. And thank you, guys.TaraThank you. And we might have to do an update when I get back from maternity leave. Yes. Yes. Okay.JenOkay. We are we're going to do an update. Thanks for watching.TaraThank you.JenThanks for watching. Opt in. Hey, guys, Make sure you check out D convert dot com. Sign up for our newsletter if you haven't because we are constantly sending out great content and be sure to watch out for Amanda's playbook on backup plans and how to set those up. And we will see you next time.TaraThank you. The post Ep 305: Creating Your Backup Plan with Tara Barlia appeared first on Online Sales and Marketing for Home Builders - DYC.
Eureka the Pentecostal Church - Sunday PM 09/17/2023"The Mystery of Godliness" - Bro. Symon McDonaldConnect with us!Instagram: instagram.com/eurekachurchFacebook: Eureka The Pentecostal ChurchYoutube: youtube.com/c/EurekaThePentecostalChurchWebsite: eureka.churchListen/Download this sermon on Spotify or Apple Podcast - Eureka the Pentecostal Church
Michael Symon is the star of Symon's Dinners Cooking Out and the author of a great new cookbook, Simply Symon Suppers, as well as a longtime TV host, Iron Chef, and food commentator. But we know Michael best as a really, really great chef who's run well-regarded restaurants in New York City and Cleveland, where he was born. On this action-packed episode, we talk about Symon's Greek and Sicilian background and how he hosts raucous dinner parties in all seasons. We discuss his star turn and what celebrity chefdom has meant for this true Midwesterner. It's a great talk, and we hope you enjoy it.Also on the show, we have a great conversation with The Bear's set decorator, Eric Frankel. Eric, along with his team, is responsible for creating the kitchen and restaurant spaces on the hit show, and we find out how building the set was very similar to opening a real restaurant (with real fire and flame). We also learn about how he selected the many cookbooks featured on the show.Do you enjoy This Is TASTE? Drop us a review on Apple, or star us on Spotify. We'd love to hear from you. MORE FROM MICHAEL SYMON AND THE BEAR:2 Easy Recipes For Fall [Good Morning America]Michael Symon's Deviled Eggs [Food Network]Here's the Complete List of Every Cookbook Featured on ‘The Bear' [Eater]
Symon and Meghan open up about their postpartum experiences and how they're slowly, but surely healing themselves. Follow, Follow, Follow!Workin' On It @workinonitpodMeghan Trainor @meghantrainorRyan Trainor @ryan.trainorRyan's Twitch: https://m.twitch.tv/trainortv Daryl Sabara @darylsabara Symon @officialsymon Postpartum Support International: https://www.postpartum.net/get-help/psi-online-support-meetings/ Motherhood understood: https://mchb.hrsa.gov/national-maternal-mental-health-hotline National Maternal Help Hotline: https://mchb.hrsa.gov/national-maternal-mental-health-hotline Postpartum Depression: https://www.postpartumdepression.org/See omnystudio.com/listener for privacy information.
Symon and Meghan open up about their postpartum experiences and how they're slowly, but surely healing themselves. Follow, Follow, Follow!Workin' On It @workinonitpodMeghan Trainor @meghantrainorRyan Trainor @ryan.trainorRyan's Twitch: https://m.twitch.tv/trainortv Daryl Sabara @darylsabara Symon @officialsymon Postpartum Support International: https://www.postpartum.net/get-help/psi-online-support-meetings/ Motherhood understood: https://mchb.hrsa.gov/national-maternal-mental-health-hotline National Maternal Help Hotline: https://mchb.hrsa.gov/national-maternal-mental-health-hotline Postpartum Depression: https://www.postpartumdepression.org/See omnystudio.com/listener for privacy information.
WE'RE BACK!* Well some of us are... Find out Symon's excuse for ditching the show. Is it a dog act or European slay era from Symon? You decide! In the meantime enjoy one of our fav episodes, a massive blast from the past about Burnt Maltese Pastizzi's. See omnystudio.com/listener for privacy information.
While Adam & Symon are living it up on their Euro Trip, we're taking a look back at some of our favourite moments from the podcast! See omnystudio.com/listener for privacy information.
While Adam & Symon are living it up on their Euro Trip, we're taking a look back at some of our favourite moments from the podcast! Today we're reflecting on some of our most iconic segemnts: Walk to Cooma Topic Thunder: Cereals Toxic traits See omnystudio.com/listener for privacy information.
While Adam & Symon are living it up on their Euro Trip, we're taking a look back at some of our favourite moments from the podcast! See omnystudio.com/listener for privacy information.
While Adam & Symon are living it up on their Euro Trip, we're taking a look back at some of our favourite moments from the podcast! Today we're remembering some of our most iconic segments: 7 Apples 2 Lasanges Half marathon! TOP 3 Signs your drunk See omnystudio.com/listener for privacy information.