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As the property management industry continues to evolve, it's important to stay up to date on the latest innovations in technology. In this episode of the #DoorGrowShow, property management growth expert Jason Hull sits down with David Normand from Vendoroo to talk about AI's role in the future of property management. You'll Learn [01:29] The AI Revolution [08:47] The Importance of Empathy and Human Touch [22:21] Decreasing the Cost of Maintenance Coordination [32:29] New Features Coming to Vendoroo Quotables “As any property manager believes, we know how to do it the best.” “If you're not reading articles and studying up on this, I think that's going to catch you by surprise pretty quickly.” “Empathy is the magic lubrication that makes everything better.” “Empathetic reflection and empathy is a magical ingredient.” Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive Transcript [00:00:00] David: If you're not building AI tools from working with your partners, from being on the ground floor with them and using the data and building tools based upon the data and their pain points and their failures, buyer beware. If somebody's coming to you and saying, Hey, we figured this all out in the lab. [00:00:14] David: Come use it. Yeah. Right. Buyer beware. [00:00:18] Jason: All right. Welcome property management entrepreneurs to the DoorGrow Show or the Property Management Growth podcast. I'm Jason Hull, the founder and CEO of DoorGrow, the world's leading and most comprehensive group coaching mastermind for residential property management entrepreneurs. We've been doing this for over a decade and a half. [00:00:39] Jason: I've brought innovative strategies and optimizations to the property management industry. I have spoken to thousands of property management companies. I've coached over 600 businesses. I've rebranded over 300 companies like Bar Rescue for property managers, cleaning up their businesses, and we would love to help coach you and support you and your growth. [00:01:01] Jason: We have innovative strategies for building out growth engines, for building out your operational challenges, for helping you figure out how to get to the next level in your business and one of the cool tools that I'm excited to showcase today with my guest here, David Norman, is Vendoroo. We've had you on the show before. [00:01:19] Jason: Welcome back David. [00:01:20] David: Yeah. Thank you for having me. It felt like years ago, it was only about, I think eight months ago since we did this, so much has changed over the time, so it's great to be back. Yeah, it's great to be back. [00:01:29] Jason: Good to have you. I know you're in the middle of this AI revolution, which AI is just innovating and changing so rapidly. It probably does feel like years ago, so, yeah. Yeah. Yeah. It's been crazy. You guys have made a lot of changes too, so, you even changed your brand name from the last time we had you on the show. Yeah. Which was I think Tulu. Yeah. Right. And so, yeah. So why don't you get us caught up on what's going on 'cause, you know, there's been a lot. [00:01:55] David: Yeah. Yeah. Thank you first of all for having me here today, Jason, and from the entire Vendoroo group of us, which, you know, the team has grown 10 x over the past eight months, which has been awesome. And I just also wanted to start in thanking everybody from what we call our client partners who have jumped in into this great unknown that is AI and is going to be like, how is this going to work in our industry? And so that's really what we've been focusing on the past eight months. You know, it's been a unbelievable journey of both failures, successes learnings and insights. And ultimately we're getting excited here at the NARPM broker owner which is in Denver to unveil Vendoroo. Like this is the coming out party. And so we're super excited if you're going to be there. We have a massive booth that we have set up that we have the ai alliance with other people that are working in the AI space, and I really hope that you guys come over and check it out. I promise this. [00:02:53] David: You'll never see a booth or a display like we have set up. At the NARPM broker owner. So. [00:02:58] Jason: Now I want to go attend it. Yeah. Just so I can see your booth. [00:03:01] David: So, let me put it this way. You may see the robot from the Jetsons walking around the booth walking around the NARPM broker owner, so, okay. [00:03:07] David: Yeah. Rosie? Yeah. You may see something like that. So she'll be vacuuming with her apron? Yeah. She'll be doing a little social engagement. It'll be cool. So, okay. Okay. [00:03:17] Jason: Yeah. Very cool. Yeah, so catch us up on what, like, let's get into the kind of the background and the overview for people that have never heard about Vendoroo and what you guys do and how you got into this. [00:03:29] Jason: Yeah. Give people kind of the backstory. Yeah. [00:03:31] David: Yeah. Thank you for that. So really the backstory is that, you know, we know of this AI economy that's coming, right? And there was a few of us, you know, I've been in this industry for 18 years. You know, I've managed you know, portfolios of 40,000 doors. [00:03:47] David: I've managed them for governments. You know, I started off with our own property management. Much like you guys. We started off with 80 doors. We grew to 550 doors in four years. So it was exciting to know that technology that was coming that promised duplication because, you know, as any property manager believes, we know how to do it the best, right. [00:04:05] David: And so what we decided to do is to come together and say, Hey, if AI's coming, there's two things that we need to figure out. Number one is how is this going to help us show value in this new industry to this new generation of property owners that is here, that is coming, that has been raised in the technology world too, right? [00:04:25] David: And two, can it actually duplicate our efforts? Can it actually be an employee for us? Right? And I don't care what people are promising about ai, you don't know until you get into what we call like, you know, get into the weeds, you got to get into the trenches. And so that's what we did, right? We went out and we were the guys that grabbed the torch and we said, we are going to take all the risk. [00:04:46] David: We are going to jump into the mix. We're going to ask people to jump onto the bandwagon with us and we're going to figure this out. And oh my gosh, what an unbelievable eight months it has been in learning and insights. And I can't wait to get into all the things that we've learned about the property management industry. [00:05:01] David: But that's really what we've been focusing on here the past eight months, right? So we started off with well hey, can the AI assist the va? Can it turn them into a super va? Is that what it's going to be? And, you know, some people were like, yay. And some people were like nay, you know? And so, and you know, because that human failure still was there, right? [00:05:21] David: And you know, what happens if they left? There was that inconsistency. And then it was like, all right, well what can the AI own? Right? What can it do? What can it perfect? And you know, can AI actually be the last employee that I ever hire? Right. That's really, that's a really cool thing to do. [00:05:39] David: But the property managing community had some really specific demands that they said that if this is going to be the last employee that I've had, it has to do this. And that's what I'm excited about our new technology 'cause it's doing those things. You know? [00:05:52] Jason: Yeah. And now you guys have made some big moves. I know, like I've, I have clients that we've sent over to you and they've shared some incredible stories. Like one client, I think he had 154 units or something like under management, and he said in the first day you're of turning on Vendoroo, like it closed out like 80 something work orders. [00:06:12] Jason: Yeah, like, it was crazy. Another client, they had a little more doors. They said it was like 50 something work orders were closed out in the first day of turning it on. And so, I mean, you're creating some dramatic stuff. Like this is a very different thing than what people are used to in maintenance. [00:06:27] David: Yeah. Yeah. And really what the exciting part about this, Jason, is that maintenance is actually really easy. And I know people laugh when I say that it's managing communications that is extremely difficult. Okay. Okay. Right, because you have, you know what AI told us about our industry over the last eight months is when we dove in with it and it took a step back and it said, whoa, you guys don't have a data problem here. [00:06:51] David: You guys have a emotion problem here. There's very specific categories of emotion that are in this space, right? Like, how do you build a technology that senses something? And I know this relates with property managers, 'cause I know this for myself. A property manager can walk into their office, sit down at their desk, and their spidey senses go off and they know something's wrong. [00:07:15] David: There's no screen that's telling them anything. There's no spreadsheet. They know something's off. Right. And so the AI is like, well, the statuses really don't matter that much to me based upon the feedback that I'm seeing from the property managers. Because the status and the communication all seem to be in order, but there's a disruption somewhere. [00:07:35] David: So I need to know about people's emotions. I need to understand about is the resident happy? Does the owner feel supported? Is the vendor being directed? And does the property manager believe that I can own the outcome for this? And it was really cool to start seeing its learning and understanding and picking up on these cues where, you know, people say that this is a data-driven industry. [00:07:55] David: It's really in an emotion driven industry. [00:07:57] Jason: Oh yeah. It's a relationship and emotion industry for sure. Yeah. Yeah, big time. [00:08:01] David: And it's really cool to see, and it's really started happening over this past last 60 days, the amount of residents, I was actually just looking at one before I jumped on here, that are like thanking the system, right? [00:08:15] David: Imagine that, like think of all of us that actually worked with the chat bot at like Verizon. I've never thanked that chatbot at Verizon for being their customer service. Right. [00:08:25] Jason: And how do I get a representative? Representative. Representative! [00:08:28] David: Yeah. Yeah, for sure. Versus you seeing people, you know, seeing individuals saying to the, you know, saying to the Vendoroo maintenance coordinator, Hey, I really appreciate feeling supported and how fast you acted because you know, there's empathy that's inside of its law and learning. So I don't want to get too much into the details on there. But yeah, these are some of the exciting things that we're working on. [00:08:47] Jason: I mean, empathy is the magic lubrication that makes everything better. [00:08:52] David: Yeah, [00:08:52] Jason: I mean they, they've done studies. Teams, even in working in warehouses, are more productive if the team has a higher level of empathy. Yeah. And doctors perform better. Yeah. If there's a higher level of empathy, there's less malpractice suits, like empathetic reflection and empathy is a magical ingredient. [00:09:10] Jason: I coach clients to add that in during sales. Yeah. 'cause their close rate goes up dramatically. Yeah. Right. So yeah. So leveraging and like getting the AI to actually be empathetic in its communication. Yeah. When that's probably not a natural skill for a lot of maintenance coordinators to be empathetic. [00:09:26] David: It's not, it's not a natural skill for a lot of people in the maintenance industry. Right? Yes. Especially when you talk about burnout. People begin developing views of the rental community, right? Like, oh my gosh, they're calling again, and that empathy meter goes lower and lower and lower. [00:09:41] David: Yeah. As people have been in the industry longer. But isn't it great that you have an employee now that knows that, yeah, it's my duty, rain or shine, 24 hours a day, seven days a week, 365 a year to always operate at the highest level of empathy? I never have a bad day. I never take a day off. [00:09:57] David: I'm never upset. I'm never short with somebody on the phone, never tired, never like, oh my gosh, Susan is calling me again. I'm going to let the phone just ring because I'm annoyed of talking to her. And it just is constantly hitting that same level of standard. And this is what's exciting to me, is that there are people that that have played around with this and have been a part of what I call the pain phase, right? [00:10:20] David: The pain phase is that understanding the way that agentic AI works, right? It's input in output. Input, output, right? The more that you're putting into it, the better the results are that you're going to get out of it, okay? Right. It's just like training an employee. So over the last eight months, what we've seen is that the community has trained this to be the level of a person that has now been working in the industry for five years. [00:10:46] David: In eight months. It's got five years of learning in eight months. Okay. Wow. In the next six to 12 months, we're probably looking at somebody that has 10 to 15 years understanding in the next six to 12 months and understand the level of type of tasks that it can do, especially getting into estimates and getting some other work. [00:11:04] David: And again, just you know, having empathy in my own life towards the people that jumped in that are like, what is this all about? Like, how does AI fail? Like, you know, there's still people that are involved and it was like this big like momentous train of like, you know, all these people were jumping on and giving ideas and people are in the loop and now it's weeding everything out and the AI stepping in and saying. [00:11:27] David: Hey, I appreciate all the input that you've given me. Thank you for all your effort. I'm now ready to step up to the plate and to own the outcome. Right. And that's what we're seeing at the NARPM show that's coming out. There's five AI tools. There's a master agent, five AI tools. And you know, I'll give you a couple of pieces here that, you know, we had feedback from our property managers like number one across the board. [00:11:50] David: A property manager said, if I'm hiring AI as my last employee, that has to work in my system. Yeah. Okay. Right. Like I don't want another, I don't want another technology. Yeah. [00:11:59] Jason: I don't want a new system I got to get every vendor to use or a new system I got to get my team to use or figure out. We don't need another tool to make our lives more difficult. [00:12:08] Jason: No. They've got to use our stuff. [00:12:09] David: They got to use, we have our existing stack. Yeah. So now the AI is fully integrated into all the most common PMS systems. You know, you have a cool chrome extension that you can download and there's a little yellow kangaroo right right there. And it's actually reading the work order that you're working on, and you can literally just ask it a question now and just being like, Hey, did anybody express frustration or concern on this work order? [00:12:32] David: Right? Because that's the emotion behind the status that you need to know. And it's like, yeah, two days ago Sally said that, you know, she was actually really frustrated about the multiple reschedules by this vendor. And it's like, great, that's a person I should be reaching out to and that's what I should be knowing that a status is never going to tell you. [00:12:47] David: Right? Yeah. It's in your slack, right? So if I have, if I'm on my phone, I'm talking to my employee and I'm laying in bed and I have a panic attack as a property manager, and I'm like, oh my gosh, did we take care of John's refrigerator and the office is closed? I can't get ahold of my employee. Yeah, you can. [00:13:03] David: Your employee works 24 7 now. Hey, can you give me an update on the refrigerator replacement at John's place? Yeah, it was scheduled this day. I contacted John. Everything's good to go. You know, go to sleep. You know, like, like that's the power. Full audit. Full syncing. So it's in your platform. That's really cool. [00:13:21] David: The other thing, it's got to be branded, right? This is a thing that we really learned about, like how important branding is to the community of property managers, right? Yeah. So the communications that go out have to be from your area code that's done. The emails that go out have to have like, you know, your company name and your logo on it. [00:13:39] David: The AI is doing that as well too. So that's being sent out, which is really cool. So people are feeling like, you know, that loyalty to brand is super important. And also do you know now that the AI can ask the residents to give a Google Review and we can link to the Google reviews and give you instant Google reviews to your page through the ai, which is cool, like how it's, it will know that if the success of a Google review is high on the way that the work order was done, that it's probably best to ask this person and it will send them a little thing. [00:14:11] David: Hey, can we get a feedback from you? And we link up to your Google review. And it posts that Google review to generate those 'cause we know those are super, super valuable to property managers. So that's actually going out today. That's kind of a little teaser there. That's the emails out now. [00:14:23] Jason: Nice. We'll have to get you to also connect it to our gather kudos links for clients 'cause then people can pick which review sites. So it diversifies the review profile. [00:14:32] David: Love it. Love that. I'm going to hook you up with our guy Dotan. He's running that. He's one of our head of product. He's, actually out of Israel. [00:14:39] David: He's a amazing guy. I'd love to get you connected with him. Yeah. Cool. Let's do it. Cool. And then the biggest one too is like, I need a single point of contact. Right. And we knew that before there was a lot of people were still involved. There was a lot of oversight that was going on there, having that confusion and single point of contact. [00:14:56] David: Now it's in your phone, it's in your Slack, it's in your phone extension. It doesn't matter what's going on. You have one point of contact. It's your employee. You ask the question, get the answer, Jason, you can even ask for a change. You can even say, Hey, I want to change a vendor on a job and you'll see that the vendor gets changed for you in the system. [00:15:17] David: You can even say to your ai, and this is the big one: hey how do you triage this work order? And I want you to do this, or I want you to do that. And you just do it right through Slack or right through your PM chat and it makes the change for you. And now you have custom triage and all property managers have the ability to train their own AI for their company. [00:15:36] David: Think how cool that is. A person with 75 doors now, and the product that's being released has their own AI agent customized for their company, right? Yeah. Like, that's what happened over the last eight months, so you can see my excitement. There's been a lot of hard work in this. [00:15:54] David: Yeah, that's amazing. But this has been all the effort and a huge thank you out to everybody who's tried us, you know, even said that this wasn't for them at that point in time because those learnings went into what's going to make this product the best product in the property management space and is going to help people leverage sales and leverage efficiencies and blow their owners' minds away in ways that, that we have never thought about. [00:16:15] David: Oh yeah. [00:16:16] Jason: Yeah. So I know like initially when you rolled this out, a lot of people were nervous about AI and you guys had kind of a human layer in between the AI and any communication Yeah, initially. Yeah. And so there was like, they had like a reps and a lot of people associated, oh, I've got this rep. [00:16:33] Jason: Yeah. You know, Steven or whatever is my rep or Pedro and I've got Pedro and like, oh no, what if Pedro leaves? And they were associating with that while the AI is really doing the crux of the work. Right. And so you guys have shifted away from even that now the AI is directly communicating with people. [00:16:52] Jason: Correct? Yeah. [00:16:53] David: Yeah. So let's talk about that. So, definitely, so in the beginning there was like, we all had like lack of trust. We believed what it was going to do, but it was like we had a ton of people still trying, like, you know, using qualified VAs, training them. Like, you know, like, you know, if it fails, like, you know, you have to have a person stepped in and so let's talk about that. [00:17:12] David: So, you know, it was definitely that human layer. And let's talk about where we're at today. It is very clear to us, and the one thing that separates us from everybody is we still believe that humans are super important in this process. Okay? Yeah. And where humans are very important in this process are going to be when the AI says, Hey, I need you to make a phone call to this person for me, right? [00:17:35] David: Hey, I've reached out to this vendor three times and they haven't responded yet. I need you to give a phone call to see what's going on. Right? Hey, I need you to recruit a vendor for me. I need you to reach out and do a recruitment for the vendor. For me. Hey, this owner is asking questions about this estimate. [00:17:51] David: I need you to give a call for me. So the AI is basically able, on a standard work order, the AI can handle 95% of the workflow, no problem. Work order comes in, gets assigned to the resident. It gets out to the vendor. It's under the NTE not to exceed. It's great. The work gets done, the resident uploads its photos, the AI says to the resident, are you happy? [00:18:14] David: Everyone's good. It closes the work order out. Cool. Right. And then if a human... [00:18:19] Jason: and how is it communicating with the tenant and with the vendor typically? [00:18:24] David: Yep. So, it's very clear that and this isn't a surprise to anybody. Everybody loves text messages, right? Yeah. I mean, that's just, it's just what it is. [00:18:32] David: You literally, like, people will get a phone call and they won't pick up and the text will come back and like text back. Yeah, text me. What do you need? Yeah. Text me here. But, so here's the things that people don't see behind the scenes that we'll talk about. So the complexity that went into. [00:18:51] David: Mapping out how to allow vendors... so a vendor could have like 20 jobs, right? And we don't want to send him like a code that he has to text for every work order so that it links to the right work order. Like what guy wants to do that? Okay. Like that's not how he works. So we figured out how to allow a vendor through AI just to use his regular phone and text anything about this thing. And it's understanding it and it's mapping it, it's routing it to all those work orders because we knew that in order for this to be the last employee somebody would have to handle, it also means that the vendor has to be happy and the same for the resident. [00:19:30] David: They can just text that they have multiple work orders. It understands what work order it's going to. If it's not quite sure, I would ask them, Hey, is this question about this work order? And they say, yeah. And so there's not like, again, codes and links and things that they have to do. It has to be seamless if they're working with a person. [00:19:46] David: So yeah, text message is massive. Email is second, and then phone is third for sure. [00:19:51] Jason: Got it. So is your AI system calling people yet or you or telling the property manager to make the phone call? [00:19:58] David: Yeah. People are okay with. If they're calling in like our new front desk agent, which if a person calls in and they want to get information about a listing or if they want to get information about a work order or something like that, or, you know, they're okay with getting that type of information. [00:20:13] David: Yeah. But they are, it is very clear that they are not okay with AI calling them when they're asking for an update on a work order like that. Like that line in the sand very clear. Yeah. And so we have people on on the team. That are constantly monitoring into ai, giving feedback, hitting improvement. [00:20:31] David: I want everybody to know there is not a work order that is taking place that is not touched by a human at least twice. [00:20:38] Jason: Okay. [00:20:39] David: Okay. Right. [00:20:40] Jason: So there's a little, there's some oversight there. There there's, you're watching this, there are humans involved [00:20:45] David: And then the ai will when it hits certain fail points, right? [00:20:51] David: It then escalates those things up to what we call the human in the loop, right? So there's an AI assistant, we there's people now that we're training a whole new generation of people that are no longer going to be maintenance coordinators. They're AI assistants now, right? And so when the AI says, Hey, this work order is not going down the path that I think it should go to be successful. [00:21:12] David: I'm escalating this up to a human, and so now as a property manager, not only am I getting this AI agent workflow that's standardizing the empathy and the workflows and all the stuff that we talked about in the communications, I also now get a fractional employee that when the AI says, Hey, I need help, I already have an employee that it can reach out to that can make that phone call or call the vendor. [00:21:36] David: But it's also monitoring the AI for me on top of it. So yes, there is, and that's one of the big thing that separates us apart is that the platform comes with what we call a human in the loop, an expert in the loop and so we're training the first generation of AI assistants in the property management industry. [00:21:55] David: Yep. [00:21:56] Jason: Got it. So the AI maintenance coordinator. Has human assistance. Yep. Underneath it. [00:22:02] David: And before it was the other way around where Yeah. The AI was assisting the human right. And now the humans are assisting the ai. That's what's happened in the last... [00:22:11] Jason: that may be the future of all of our roles. [00:22:12] Jason: So, [00:22:13] David: If you're not reading articles and studying up on this I think that's going to catch you by surprise pretty quickly. Yeah. Learn how to write prompts. I'll tell everybody right now. Yes. [00:22:21] Jason: Yeah. Interesting. So, now what about this, you know, there's the uncanny, you know, sort of stage where people get a little bit nervous about AI and what do they call it? The uncanny valley or something like this, or right where it gets, it's so close to human that it becomes creepy. And there's some people that have fear about this, that are concerned. You're going to have a lot of late, you know, adopters that are like resistant. "I'll never do ai." [00:22:49] Jason: What would you say to somebody when you get on a sales call and they're like, well, I'm really nervous about this AI stuff, you know, and they just, they don't get it. [00:22:57] David: Yeah. [00:22:58] Jason: I'm sure there's people listening right now. They're like, oh man, AI is going to kill us all and it's going to take over the world and it's going to take our jobs. [00:23:05] Jason: And they think it's evil. [00:23:06] David: Yeah. Yeah. I, and you know, I really want to hear that fear and I want to like, again, have empathy towards that. 'cause I do understand that fear of change causes people to get... Change in general. Yes. Right. It's like, whoa, I like everything the way it's going to be. Right. And we are historically in one of those phases of like, you know, the industrial revolution, the renaissance, like the automobile from horse. [00:23:34] David: Like, this is what is taking place. This is, this will be written down in history. It's massive change. It's a massive change. Massive. So what I would say to them, and not to, not from a way of fear. But to inspire them is there are a lot of hungry entrepreneurs out there that are embracing this head on. [00:23:57] David: Yeah. That are pushing the boundaries and the limits to be able to bring insights and customer service to their clients at a much higher level. And if you want to compete in this new AI economy. I would definitely encourage you to understand and get in and start investing in yourself now. But understand that investing in AI means having some pain threshold. [00:24:21] David: Like you got to get in, like you, you need to be able to give the feedback. You need to understand that if it falls short, do you have to be able to give it the time and the energy and the reward and the payoff of what I'm seeing for property managers who've embraced that when they're sitting there and they're going, I don't touch maintenance at all anymore. Yeah, it's wild. Right? And those are the people that in the beginning of this relationship, and there's a few that come to my head, are the ones that were sending me emails constantly saying, David, this is failing me. I believe in this, but this is failing me. And as my technology partner, I know that you're going to help us get this better. [00:24:58] David: And there is, you know, I have this word down that struggle equals great con conversation, right? Like, and so they had a struggle and that opened up a great conversation and because of that, their technology and the technology is getting better. So yeah, I think that from a personal point of view in this industry, one thing that I want to solve with AI is I think that we can all say that over the past 15 years, we've probably yelled at a lot of vendors or yelled at a lot of VAs or yelled at a lot of people. Let's start yelling at the ai. And then hopefully that the AI will actually eliminate the need for us to ever have to yell at anybody again because it knows us. [00:25:36] David: Yeah. It never fails us. [00:25:38] Jason: You know? It really is amazing. I mean, your company is creating freedom for the business owner from being involved in maintenance. Yeah. Really? [00:25:46] David: Yeah. [00:25:47] Jason: And it just, and they get used to that pretty quickly. Like maintenance is just running and they're like, yeah. It frees up so much head space for them to focus on growth. [00:25:56] Jason: It gives them a whole bunch of like just greater capacity. Yeah. So they feel like, yeah, we could handle adding any number of doors now and we know we can still fulfill and do a good job. [00:26:07] David: Yeah. Fixed cost scaling. Right? That's a term that we came up with is now that you know that I have a price per door that will cover all my maintenance. So if I went in and brought on 75 doors, I know that I don't have to go out and hire another employee. The system just grows with it and I know exactly what my margin is for all those doors. Right. And as we know previous, before fixed cost scaling a property managers is like, I have enough people. [00:26:32] David: I don't have enough people. Someone quit, someone didn't quit. My profit margins are good. My profit margins are bad. Yeah. And now with these AI tools. You know, you have your front desk employee, you have your maintenance coordinator, you have these fixed cost scales, and now somebody calls you up and says, Hey, I want you to take on 25 doors, and you're like, I have the resource resources for maintenance, which is, we know is 80% of the workload already. I don't have to go out and hire another maintenance coordinator 'cause the system just grows with me, which is cool. [00:27:00] Jason: So one of the things you shared at DoorGrow Live and you're our top sponsor for the upcoming... Can't wait for DoorGrow Live, can't wait to, so we're really excited to have you back so. [00:27:10] Jason: Everybody make sure you're at DoorGrow Live if you want. Our theme this year is innovating the future of property management. And we're bringing, we're going to be showcasing, innovating pricing structures that are different than how property managers have typically historically priced, that allow you to lower your operational costs and close more deals more easily at a higher price point. [00:27:30] Jason: We're, we'll be showcasing a three tier hybrid pricing model that we've innovated here at DoorGrow, and we've got clients using it. It's been a game changer. We're going to be sharing other cool things about the future hiring systems, et cetera. Right. So you guys will also be there showcasing the future. [00:27:46] Jason: One of the things you shared previously that really kind of struck me as you showed, you did some research and you showed the typical cost. Per unit that most companies had just to cover and deal with maintenance. Yeah. And and then what you were able to get it down to. [00:28:03] David: Yeah. [00:28:04] Jason: And that alone was just like a bit of a mind blowing. [00:28:07] Jason: Could you just share a little bit of numbers here? [00:28:09] David: Yeah. So one of the first things that we had to do when we started way back in the day is figure out well. Like, like what's the impact of AI going to be us from like a cost perspective, right? Is it a huge change? And so we went out on a big survey mission and we were surveying property managers and asking them, what's your cost per door for managing maintenance? [00:28:30] David: How much do you spend every door to manage maintenance? Now the first thing is less than 1% of property managers knew what that cost was. Sure. [00:28:37] Jason: Oh, sure. Right. Because, but then they got to figure out, oh, we got a maintenance coordinator and we've got these people doing phone calls and they cost this, and yeah, it's complicated. [00:28:45] David: It's complicated. So we built a calculator. Okay. And then people could start adding in that information out into the calculator, and the average person was around $13 and 50 cents a door. [00:28:56] Jason: Okay. Okay. [00:28:57] David: Wow. Right, right. So that was where the average person was, somewhere in the low twenties. Yeah. [00:29:01] David: And others were actually pretty good. Like, I'd say like, you know, some of the good ones that we saw were maybe around like, you know, 10, $11 a door or something along that line. [00:29:09] Jason: They probably had a large portfolio would be my guess. [00:29:12] David: Yeah. And also I think a lot of it's just like, you know, I don't know if they were still accounting for all their software and everything that they had. [00:29:19] David: Maybe they're not factoring everything. Yeah. No, I think if we really dug in, it'd be different. So now we know that, you know, the base package of what people are getting in. The average cost of what people are paying for 24 7 services that's emergencies around the clock is about $7 and 50 cents a door, right? [00:29:37] David: So right off the bat in AI's first swing, it said we cut the cost in half. Yeah. Okay. Right. So 50% reduction. I mean, to me as an owner, a 50% reduction in cost. That's like. You know, alarms and celebration going off, you know? For sure. And then, yeah. [00:29:55] Jason: And that's, if everything just stayed the same, like it was still the same level of quality, cutting in half would be a solid win right there. [00:30:03] Jason: Yeah. [00:30:03] David: Yeah. That's just like status quo stuff. And now what, with the release of the new Vendoroo product that, that's actually being announced here today. The email's going out to all of our existing clients of all the new features that are coming out now, we're starting to see that. You know that quality is now increasing to where if you were to go out and hire that person, you may have to be spending, you know, 55,000 or $65,000 a year. [00:30:29] David: Right? So now it's like saying, okay, if we can get as good as what these people are using for their VAs right, and we know what that cost is, and they're saying that's, you know, that's what their factors is. Well, what happens in the next six to 12 months when this is a seasoned person that you would've to pay $85,000 a year to? [00:30:45] David: Right. Yeah. And right, because they have knowledge of. Estimates and knowledge of vendor routing and knowledge of, you know, it can handle... [00:30:53] Jason: you've invested so much time into them, so much attention. They know your properties and know your portfolio. They know the vendors. Like you've invested so much into this person that now they sort of have you by the balls so that they're like, Hey, I want 80 k or I walk. [00:31:06] David: Yeah. [00:31:06] Jason: You're like, you've got to come up with it. [00:31:08] David: Yeah. [00:31:09] Jason: Right. You've got to do it. [00:31:10] David: Yeah. [00:31:10] Jason: And you know, because that's not easy to create. And a lot of people, in order to have a good maintenance coordinator, they need a veteran of the industry. Veteran of industry. [00:31:19] Jason: They need somebody that's been doing this a long time. [00:31:21] David: Yeah. [00:31:22] Jason: And that's really hard to find. [00:31:24] David: Yes. It's extremely hard to find as we know. One of the things that I think that we're doing for this industry is we're actually preserving knowledge that I don't think is necessary getting passed down. [00:31:33] David: Yeah. You know, there's a lot less people that I think are as handy as they once were in the Americas and so we have a lot of that knowledge. Like, you know, we know that the average age of an electrician is in the sixties, the average age of a plumber's in the sixties. And these guys, you know, they have wealth of knowledge that it can troubleshoot anything that's going on in a house. [00:31:54] David: And so to be able to try to preserve some of that, so maybe if a person does come in, you know, maybe there's some knowledge sharing along the lines. But let's take it even in another step forward Jason that in the future, you know, the AI is going to know the location of the hot water tank in that house. [00:32:10] David: It's going to then add it automatically to the system, like. It's going to know more knowledge than they will because it's going to have maps of every single property that's all currently sitting inside of, you know, that maintenance coordinator's head, right? And so it's going to, it's going to actually know more than them, you know. [00:32:26] Jason: Yeah. That's wild. Yeah, it is. Absolutely. It's the future. Cool. Well, you're rolling out a bunch of new features. You're announcing these today. You've told me a little bit, but why don't you tell the listeners what's changing, what's new, what innovations have come out? What are you guys launching? [00:32:41] David: Yeah. Exciting. Yeah. So, the biggest one I think is, which is the most exciting is, is Resiroo, which is the first one that actually handles all the communications with the resident and does the triage and troubleshooting. First one of what are you talking about? So we have our products. [00:32:57] David: So you have these AI tools, right? These agents. Right. [00:33:00] Jason: And so, you know, every, so think of them like different sort of people? [00:33:04] David: Skill sets. Yeah. Different person. Okay. Exactly. And so that's when you come and see our display at the NARPM conference, you'll actually will see these five agents kind of in their work desk and in their environments, kind of cool. [00:33:15] David: Okay. Able to see them right. So the coolest part about that one is we're doing a major product you know, update on that for not only the knowledge base, but we're actually turning that over to the company. We were talking about this a little bit before, and now they own their own AI agent and they can customize it into how they want it to ask questions or the type of questions and the mindsets when it's triaging stuff. [00:33:41] David: Triaging work orders for their portfolio. Like super cool. So fully customizable to your company, right? [00:33:49] Jason: So now sometimes the more humans get involved, the more they mess stuff up. [00:33:54] David: Yes. We make sure they don't mess it up. So everyone's going to learn how to write prompts and they'll submit it into us. [00:33:59] David: And we have a great team of AI engineers that when that knowledge base is written or what they're doing. We will ensure that it is put in so that it actually produces the desire outcome, right? Yeah. Yeah. So that's a very exciting one. The second one that I'm that I think is so cool, do you know that only 10% of all estimates get approved by the owner without one or multiple questions? [00:34:23] David: Because owners really struggle with trust when it comes to estimates. Like 10%. Like, that's a really bad number, I felt as the industry that owners only believe us one out of 10 times. Like that's the way I took that. Yeah. Right. And so, Owneroo is what I coined inside, is the estimate of the future. [00:34:41] David: That really was looking in understanding like what was, what questions was the owner asking when they were rejecting a bid that that we could proactively ask the answer for them to help guide them to understanding the value in this estimate that they're looking at in historical context of the property. [00:35:00] David: How many other people have experienced this issue? Like, like there's a whole bunch of factors that should go into an estimate and an estimate should no longer be like, here's a cost from Frank. Right? Like, like that was like, like that was... [00:35:14] Jason: here's what Frank said it is. Yeah. Like that was like from the 1940s. [00:35:17] Jason: That's good. How do I trust that? [00:35:18] David: How do I trust that? That was from the forties and we're still... [00:35:21] Jason: how much went into this decision? Was this just out of the blue, like pulled out of your ass or is this like legit? [00:35:27] David: Yeah. Yeah. What's the, you know, we live in a data-driven world, so what's the intellect behind this estimate? [00:35:33] David: And so I'm really excited about Owneroo, which is going to be the new standard for the way the estimates are created. We have the front desk agent which is coming out. So, that one is going to handle phone calls that are coming in, be able to talk about available listings, actual general questions about leases route phone calls over to property managers for you. [00:35:54] David: So again. Very human-like interaction, great AI voice. Actually. We feel it's going to be the best in the industry. So a person's calling in, just like they're calling your office able to handle all those front desk things. We, we have the PM chat, which is now the employee which is fully integrated into all of your systems. [00:36:14] David: It's in Slack. That's your employee that you get to talk to. We believe that if you're going to hire somebody, they should be inside of your communication channels. You have the Google Chrome extension that it's on right inside your AppFolio or your buildium or your Rentvine software that you can ask and talk to it. [00:36:31] David: So, yeah, so we have a lot of exciting products that have come out. And then of course the backbone of all of them in the middle is Vendoroo, which handles all the scheduling, all the communications. You know, a resident asks for an update, responds to them, an owner asks for an update, it responds to them. [00:36:48] David: And you know, it handles actually the body of the work order. So you have those five tools, we believe are what the property management industry said. If you are going to give me an employee, this is what the employee has to be. This is what makes up that employee. So we say that these tools, these agents were actually built by the property management industry. [00:37:08] David: And that excites me because if you're not building AI tools from working with your partners, from being on the ground floor with them and using the data and building tools based upon the data and their pain points and their failures, buyer beware. If somebody's coming to you and saying, Hey, we figured this all out in the lab. [00:37:25] David: Come use it. Yeah. Right. Buyer beware. [00:37:29] Jason: Yeah. So you guys connect with Slack. They can communicate through Slack, but it slack's a paid tool. Have you guys considered Telegram? I love Telegram Messenger. [00:37:37] Jason: Alright. Could you do that? Write it down. Telegram Messenger is like the iMessage tool that works on every device. [00:37:44] Jason: It's free. It's one of the most secure, it's not owned or controlled by Facebook. Like, WhatsApp, like, yeah. But WhatsApp might be a close second, but we use Telegram internally, so I love Telegram. [00:37:58] David: We'll definitely take that into, into consideration for sure. Yeah, check it [00:38:02] Jason: out. Because I, what I love is the voice message feature and I can just listen to my team and others at like high speed, but internal communications and it's free for everybody, which is great. [00:38:12] Jason: So, yeah. [00:38:13] David: Yeah. I think a lot, for a lot of people it was like you know, who was Vendoroo in the beginning and Vendoroo was like the team of like people that were trying to figure out like how is AI going to work in this industry? [00:38:26] David: How is it going to solve the needs of our property management partners? And this is why I say to everybody, if you thought about Vendoroo, if you came in and the experience wasn't great with Vendoroo, if you're one of our existing clients that has been with us and you're and you're still moving forward, and we thank you so much for your dedication to this, the Vendoroo product, everything that we've done, everything that we worked at is being showcased at the NARPM broker owner. The email's going out today. This is who Vendoroo is. We are a team that is a technology partner for the property management industry that is helping building meaningful AI tools, specifically by demand, by our industry to help us show value and to preserve this great industry. [00:39:09] David: For the future in this new AI economy, right? Like we need to step up. We have clients that are adding doors left and right because they're showing their clients that they use an AI maintenance system and their clients are like, this is what I expect from a property management in this community. [00:39:24] David: Right? And again, Owneroo, that estimate, we believe that in the future. Like, like owners are going to say like, I'm not approving an estimate unless it's like the estimate of the future, right? Like, like that's the new standard. So you got to know what the new standards are and you got to get technology that are going to help you compete with those new standards that will be in your community and are will be in your community in the next week, the next two weeks. [00:39:46] David: And definitely some really cool products in the next six months. [00:39:49] Jason: All right. Well, yeah, I'm really excited to see what you guys have been able to create so far. So yeah, it's pretty awesome. Yeah. All right. Well David, it's been awesome having you on the show. Sounds like you guys are really innovating the future. Everybody come to DoorGrow Live. David, are you going to be at that one? I will be there. All right, so you can come meet David in person. [00:40:08] Jason: We've got some amazing people that are going to be at this. We've got technology people. There's a gentleman there, one of the vendors they created another really cool tool, but he had a hundred million dollars exit, you know, in a previous business, like there's really amazing entrepreneurs and people at this event, so come to DoorGrow Live, get your tickets, and if you do, we have just decided that we're going to give out to anybody that registers. [00:40:34] Jason: You can pick from one of our free bonuses that are well worth the price of the ticket. Or coming or anything in and of itself, including our pricing secrets training that goes over a three tier hybrid pricing model or our sales secrets training, which goes over how we're helping property managers crush it and closing more deals more easily at a higher price point. [00:40:55] Jason: And reputation secrets, which are helping our clients get way more positive reviews by leveraging the psychology and the law of reciprocity and getting the majority of their tenants in order to give them positive feedback online. Maybe some others. So you'll be able to pick from these bonuses one of these that you might like and that's our free, most incredible free gift ever that we'll give to each person that registers for DoorGrow Live. [00:41:19] Jason: So. [00:41:20] David: Cool. Awesome man. Always great to see you. Looking forward to seeing you at DoorGrow Live and love that you guys are working on pricing because AI is going to make people think different about pricing. It's going to be way more efficient, so you guys are ahead of the curve on that. Great job, Jason. [00:41:33] Jason: Awesome. All right, so how can they check out Vendoroo, David? [00:41:36] David: Just visit, Vendoroo.ai, go to the website, request a demo with one of our great sales reps, and yeah they'd love to help you out. See all the new products, see how far it's come. And again, we thank everybody from the bottom of our hearts for all their effort, people who've tried us out. [00:41:52] David: Come back and see what you built and yeah. Come check us out at Vendoroo. [00:41:57] Jason: Got it. Go check out Vendoroo, it's vendor. If you know how to spell that, V-E-N-D-O-R-O-O dot A-I, go check it out. All right? And if you're a property management entrepreneur, you want to add doors, you want to make your business scalable, you want to get out of the day to day, you want to increase the capacity so your company could easily handle another 200 plus doors without having to make any significant systems changes, reach out to us at DoorGrow. We will help you figure it out. So until next time to our mutual growth. Bye everyone.
Kiera is a guest on the Dentalligenstia Podcast, hosted by Nick Zagar and Remy Isdaner. She talks about the connection between success and knowing your practice's numbers for the following: Production Overhead Collection New patients Case acceptance Kiera also gives tips on streamlining workflow, working through scratch starts, startup versus seasoned practice needs, and more. Episode resources: Sign up for Dental A-Team's Virtual Summit 2025! Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:00.16) Hello Dental A Team listeners, this is Kiera and today I am so excited. I did an incredible podcast and I just thought it'd be fun for you guys to hear it, to listen to it. And as always, thanks for listening. I'll catch you next time on the Dental A Team podcast. Welcome to the Dentalligentsia podcast. I'm Nick Zager and we have Remy Isdaner, my partner, and we are Mirlo Real Estate Partners. Today we have a special guest, Kiera Dent from the Dental A Team. Welcome Kiera. Thanks guys. I'm super excited to be here. I love what you guys are doing. I'm just jazz. And I'm glad that I didn't have to say the name of your podcast because I would have totally botched that. So thank you for taking that on for me. I love what you guys are doing. And I'm just super, super excited to be here. I love geeking about dentistry and business and all things. So thank you guys. I'm really honored to be here. We appreciate that. you know, our favorite clients are typically early to mid-career dentists. And we love what you do to support. our mutual clients and really want to know a little bit more about you and why you do what you do. How did you get into this? Yeah, for sure. Well, luckily for both of us, we love the same type of clients. So it's really fun. I actually started my career in dentistry in high school. I was offered an opportunity to either go into nursing or dentistry. And I thought, hmm, I want to wear scrubs. Like that was my end goal. And I thought, learn the whole body or learn the mouth. I'm surely going dental route. So that was honest to goodness. The reason why I got into dentistry. I was a dental assistant for years and then became office manager, treatment coordinator, scheduler, biller, you name it. I have not been a hygienist and I'm not a dentist, but my husband, he went to pharmacy school at Midwestern Arizona. And during that time, I'm a little hustler. I found out if I could work at the college, I'd get a discount on his tuition. And so I knew there was a dental college and so I found out, got a job at the dental college. And I was super blessed, super fortunate. And I worked there for three years with dental students. And one of the students asked me while we were in school, she said, hey, Kiera, do you want to come help me open my practice in Colorado? And I was like, heck yeah. Dental assistant to practice owner. Like, this is a great plan. I never knew how I'd be able to do this. I'm not a dentist. And I'm like, I see what you guys do in dental school. Yes, I want to say yes to this. So I went and helped her open the practice in Colorado. And we took our office from 500,000 to 2.4 million. The Dental A Team (02:25.773) in nine months and opened our second location. And what I found from that was I learned a lot. We built a pretty big group of practices and I learned so much from that of what not to do. My marriage was about in shambles. Her marriage was about in shambles. My health was deteriorating. I was working from 2 a.m. till 10 p.m. trying to make these practices grow and I thought, well, shoot, one, if I could help her grow a practice, I wonder all my other students that I love. Could I help them grow their practices and give them the confidence as well? And two, there's got to be a better way to do this than what I've been doing and what she's been doing. Like, yes, we have success on paper, but behind the scenes, we're deteriorating as human beings. And so that's really what spurred my passion. I never worked with a consulting company. Everything that Dental A Team's consulting is are things that I wish I would have had when I was a practice owner, things that I wish I would have known. things to help all of my dental students. It's fun because it's becoming full circle. A lot of those students are now buying practices and coming and working with me, which is super fun. But really the passion comes from how can I help these dentists live their best lives, get the profitability they want, but also get their team bought in because most consulting companies work with just the dentist or just the team. And I thought, but if I can get the team on board, these dentists lives become a lot easier. And so it's really fun to talk about both sides of the coin. And shoot my last name is Dent. So I think I was destined for this career path. It's not a stage name It's just the third fiance finally like I didn't get married I just took three fiancees to get a better last name So that's kind of my story and how I got into it and truly just love love this industry and love helping dentists Flourish and succeed and help more people But nursing never had a chance Yeah, I mean the scrubs if it would if they would have cuter scrubs than maybe but The fact that I had the short path didn't just the mouth, but it's funny. I don't even get to wear scrubs anymore. like, man, that was a short lived moment. yeah, nursing. don't think I could do rectal trumpets. That's just like, I mean, I'll take the mouth all day long versus that. I don't think I could. I have such a gag reflex. I don't think I could honestly do it. Well, talk to us about some of your favorite client stories. gosh. The Dental A Team (04:39.725) So knowing that like the startup to the mid range are kind of the ideal clients, I was thinking of a couple and one comes to mind. He attended one of our summits. We have one in April every year for doctors and teams. And so he attended it. And I remember he had like a really funny name on his screen because I see all the participants. I really try to make our summits really engaging and active. And I remember it was iPhone. And so I just kept calling this person out. was like, hey, iPhone, how you doing over there? just kept kind of like razz and I had no clue there's no camera on it just says iPhone and lo and behold iPhone decides to sign up with us and he had just bought his practice and paid in full for consulting which I was always like man that's a pretty like gutsy move you just bought a practice but I also like people that are gutsy and this committed to it and what was interesting is we'll call him iPhone if you listen to this you'll know exactly who I'm talking about but over the course it's been about two years now iPhone has gone from Being a practice owner who literally knew nothing about ownership had a pretty seasoned team when they bought their practice And went through all these hard transitions like I'm telling you this was a labor of love on both sides the consulting side and his side from needing to transition out his office manager who was really really causing a lot of like Shakes within the practice and and driving the team in a direction. He didn't want to go So learning how to hire, learning how to lead, learning how to present treatment plans, learning how to put KPIs into the practice. Like you want to talk about a jumpstart to business ownership. And I remember he's like, Kiera, I'm not even taking home a paycheck. And those moments always rock me because this is real life for a lot of dentists. And my goal is to help them get to taking home their paychecks quickly. And so about six months, he was taking a little bit, but we started like at six months, he was able to take his full paycheck and then fast forward to I just saw him actually last weekend and he was sharing that now he's producing over 250,000 a month in his practice, collecting home a paycheck, has a new office manager that was sitting next to him. They've shifted the culture. This office manager said that this doctor like makes for Phil Seen, Heard and appreciated. He understands his KPIs. He's got a profitability margin of 60%, which makes me so proud. The Dental A Team (06:59.629) excuse me, his overhead 60 % profit margin of 40%. He knows his numbers. He knows how to look at it, getting ready to possibly expand his practice. But he said, we were just meeting last week and he said, Kiera, I want to give back because Dental A Team's given me so much. so having him help coach other practices now of things that he's learned really just inspires me. But I think about this man of... like the rocky road he went on to get there. And I think that his journey is not unique. I think this is so common for so many owners who buy practices two, three, four years in, but to be able to have him be an example of what can happen and for him to be going from about 150,000 when he first bought the practice to now doing 250,000 a month, just to give him the confidence, I think as a leader, as a dentist, to get a team bought in and on board. the fact that he knew his numbers and it's been, it'll be two years in April since he bought his practice and joined. And I think that is one of my most favorite stories because to see him excited about life, to see him excited about his practice when there were some dark days, I remember like his name, we'll just say iPhone was on our schedule a lot of times to give more support and to review resumes and to teach him how to hire for culture and to build a culture. That is a magical experience. And there's, like I said, so many things from KPIs to numbers to culture to hiring to diagnosing and getting patients to accept you when the other dentist was still a part of the practice and moving on. He's honestly one of my favorite clients because I think his story is so relatable to how so many other people feel. And to see him now on the other side of it, truly beaming, I think is honestly one of my favorite stories. I have so many favorite stories. But I think he's a really recent telling one that is just a fun success story to share with people. That's super cool. And he's got a great name. I know, right? iPhone. I'm like, it's easy because I was like, who is this? Who shows up? Like, I hate it on meetings. Like, get your name of who you really are because I want to call you. There's another, she's now a client. And I was speaking in person and, you know, front row, was like, hey, what's your name? And she's like, I'm going to be anonymous. The Dental A Team (09:13.803) So we have a running joke now that she's just anonymous, even though she's a client now. And she's like, I'm so glad. But now she's like, secretly optimistic anonymous. So, you know, we've kind of changed that around, but yeah, it's fun to have clients show their personalities. But yeah, if you're on an event, put your dang name on there. Otherwise, maybe you'll be iPhone forever. Fair enough. I'd rather be iPhone than anonymous, but point taken. I've got a serious question. for you based on that great story, but first I'm gonna joke. So it's on record in our company, there's a iPhone, Samsung battle and I'm on the iPhone side and Nick's on the other side. And we have it on record here on this podcast that Nick said something to the effect of, that sounds awesome being iPhone or iPhones are awesome. So just just want to make sure that that we're all in the same page there, you know, Remy I'm happy in our company. It's the same. It's like Apple versus HP I'm diehard Apple everything connects in so seamlessly. So Remy we're on the same. Yep. I phone over here It's definitely definitely for the Samsung. I'm sick of the green bubbles, but they are getting better now I can see that you're writing I can see that it's been read. So I mean, hey, they are making some progress, but that's been like, you know decades in the making speaking the same language Okay, as promised, I'd start with jokes and then, you know, that was a great success story and your passion is clear. Let's talk about those KPIs. So what are some of the KPIs that young dentists, newer dentists should be looking for? And I asked that question and then also add a preface. We talk to doctors all the time who have no, it's clear they have no... connection to what the business side of dentistry is doing in their own practice. And I get it, we get it, that they didn't set out to run a business necessarily. They set out to provide the best oral health to their community. But it is a business after all. And so what are some of the things that those young dentists should be looking for? Remy, I'm so grateful you asked this question. It was not pre-planned. The Dental A Team (11:36.073) My passion came actually from teaching people how to run successful businesses because as a business owner myself, profits seemed elusive. I remember like, what the heck is a freaking KPI? I didn't even know what that meant. And I really love in dental hygiene, there's no judgment. And I just want people to feel safe and confident to ask those questions. And I think dentists really feel this need to know everything because you are a doctor. And I just want to highlight that, guess what? None of them know it. Like 99 % of dentists that we work with don't understand the business, but yet understanding the business and the numbers, I feel is like your treasure map to success. It helps you see where are broken systems in your practice to fix. So rather than just trying to pump a bunch of systems, let's look at the numbers to see which system we really can impact. Also, when you know your numbers, you can make smarter decisions of who to hire, when to hire, things like that. And so for people who don't understand KPIs, like I said, someone told me that I was a Dr. Seuss of systems. So I take that. as a huge compliment to try and make it so simple for people. I believe KPIs are like the vitals of your practice. It's like when you go to the doctor, they always check your like height, weight, your blood pressure, your temperature. They're gonna check those things because if any of those things are out of whack, we're gonna have like an immediate plan. And I feel like that's similar to KPIs within a practice and KPIs can get a little extensive. So if we're talking about a brand new practice, things I start small and then we get bigger. And so like main things that are really going to give you a nice suck on your business, if you're not careful are going to be your cashflow. So that's going to be your overhead. I'm watching your production and your collections because oftentimes the practice is producing enough, but your team's not collecting that money. So we want to make sure we have a 98 % collections ratio. I'm also going to watch your AR. So AR is your accounts receivable, checking from patient portion and insurance portion, because a lot of times practices actually have the money in their practice. but they're not collecting, it's just kind of sitting there in overdue payments that are due to you, whether that's from patient or insurance. If we can look at those, we can figure out where's our collection problem. it we don't have clean claims sending to insurance or we're not collecting from patients and we're sending statements or we're not even calling. So I'm really gonna watch those super, super tight. And then if you want to go, excuse me, further down the line and things that I'll watch are gonna be like your lab costs, your supply costs, marketing can come into place. The Dental A Team (14:00.685) scheduling, we can look at your scheduling and see like number of new patients coming in. That's a big one that I really like to watch because if we're not getting enough new patients or on the flip side, we're attritioning, AKA we're not keeping them in for re-care and reappointment percentages. We can get a leaky bucket and just keep filling with new patients but not retaining the ones that we have. So I like to watch your attrition rate. I also like to look at your case acceptance. So what are you diagnosing and what's being accepted to see is it a diagnosis problem? or is it an acceptance problem? Whatever doctors wanna make, there is a study and a standard of three times what you wanna produce is what you need to be diagnosing. So if you're not watching this diagnosis amount, you might not be diagnosing enough to be able to get what you want on your schedule for your production. So I like to watch that. And I like to watch your case acceptance of dollar for dollar. So if you're presenting a thousand dollar treatment plan, how much of that thousand is actually being accepted? Are we accepting 100 % of that? Are we accepting 50 % of that? and then asking questions of why, because case acceptance is usually one or two words from our exam to our treatment coordinator. And then I like to watch your hygiene percentages. So what's your hygienist producing per hour? I like three times pay for PPO practices, and I like four times pay for fee for service practices, and that's on adjusted production. So let's not go off of gross, let's go off of adjusted. Gross feeds the ego, net feeds the family. So let's not be feeding our egos. I know it feels really good to say you're producing 260, but if you can only collect 150 of that, let's live in real life world. So those would be some zones. And then like, again, if you want to go like next level, you're already doing that. Some things we found over the last year of tracking hundreds of offices were open time in a schedule and your dollar per hour production, because a lot of times just open time in schedules, we found you could actually hit your goal. if we could fill those spaces and then figuring out protocols for your team just to keep that schedule full. So I said a lot of KPIs for you, but really your main ones, you've got to be watching our production, collection, overhead, new patients and case acceptance. If I could only pick five, those would be my top five that I would start with. And I'm going to give six, like your reappointment percentages. Cause if we're not reappointing, that's really going to kick you down later on. And it's going to make a lot more work for you. And I think those are some pretty easy ones to watch pretty quickly. The Dental A Team (16:18.733) but then also hopefully giving a lot of other ones for you to be able to watch in addition to that, that depending upon where you are in the journey of your practice, things to be looking at and doctors, you don't have to track all this. You get your team to track this for you. And then you get this lovely report that comes to your desk every week or every month. You review it, you assess it, and then you make the changes accordingly. How do you help the practices that you're working with refine their systems to streamline their workflows to ultimately maximize their productivity? So Nick, on that, I'm just going to sound like a broken record. I literally look at their numbers, because whatever their numbers are looking at, these KPIs, that's going to tell us where the system's broken in addition to what your team is saying is a problem. So usually it's like communication or it's low case acceptance or overhead or cashflow issues. And so what we're gonna do from there is we're gonna look to see what is the system in place. So if we're having an overhead issue and cashflow issue, well, I'm gonna look at the billing system. Like, let's look there, because that's where the money's at. So let's figure out what is our process, who's doing what, and where is the breakdown, and then we're gonna refine the system. I don't believe teams like to do hard things, and I don't like to do hard things, and so. everything we implement should be easy because teams will gravitate towards ease and also not making someone remember things. So that's a true system. So we'll put in things like we can put automated notes or we can change our note templates if we're consistently missing something on our claims, we're gonna fix and adjust that system. We're also gonna look to see running certain reports that we put on an automated system for them. It's on a sheet for them. That way they don't have to remember to do this. We create handoffs where it's on their route slip. So no one has to remember, like just with your memory, it's already built as a true system. And I think a lot about like McDonald's or Chick-fil-A or some of these companies that are able to mass produce and give you the same experience wherever you go. Well, let's build that and let's make a very simple system that everybody can follow rather than hoping and praying our team members remember and they don't drop the ball. So I'm going to look at those numbers. I'm going to look to see where the gap is and then dig deeper to find The Dental A Team (18:33.461) root problem and then add an automatic system as much as we can to fix that problem forever. Are you dealing, how much of your business are startups, scratch startups versus acquisitions, also new practice owners through acquisition versus, you know, I guess that's the question, those two paths. I tend, and I think it's just due to who I am and the things I did, I tend to attract more acquisitions in our company. So we're probably 75 % acquisitions, 25 % scratch start. We've worked with a lot of scratch starts. We've done a lot of pieces with scratch starts. But for me, I'm of the opinion, it's already there. My job is just to come and be the miracle girl on a practice that's already there. I know that I can successfully add hundreds of thousands to a practice very quickly. adjust their overhead and make them profitable within just a couple of months. Scratch starts, we can do the same thing, but there is more of building that base to get more people in to build it. However, you don't buy someone else's problems when you do a scratch start. So in Dental A team, again, I think it's due to my experience, the things I've done. Like I said, I took a practice from 500,000 to 2.4 million in nine months. I know which systems to quickly shift and adjust. I like to say that we're... We're a miracle girl for practices. You just sprinkle us on and we watch it bloom. Scratch starts, like I said, usually I'm about six months to a year before we're gonna start to see that churn and burn. And it's just due to building that patient base, which doesn't exist in the scratch start typically. But again, we've had several scratch starts. We've had several be a very successful, but that would be the reason I think why. But again, I don't shy away from scratch starts. I've done plenty of scratch starts and I do love that you get to build everything that you want and it's brand new. You get to set the systems up from day one. I just think I like to. It's already in place and now my job's just to optimize and magnify it and make it even stronger for them very quickly. But I'm a fast results person. I like to see results quickly. Scratch starts long term have amazing results. Short term they're a little bit harder to get that churn on. Sure. Are people, are dentists typically onboarding you during the acquisition process so you're already known to them and their, you know, their, The Dental A Team (20:55.281) They're acquiring with you on board versus an acquisition where things are just not, things don't feel right and they're not turning out the way the doctor planned or not as fast as they had hoped and then they're onboarding. So I think the doctors who do the best are the ones who bring us on usually month one or two before they open a practice. And I always say when you open a practice, it's like having a baby. people nest the two months before they have the baby and then baby comes in, it's like screaming mayhem for about six months until you figure this out. And I really do believe that that's how practice ownership is. So the offices who I found do really, really, really well are the ones who bring us in one to two months before they actually add us into their loan of their additional cashflow that they need. So it's part of their purchase. That makes sense. Versus the ones that are like, Hey, I don't have cash, but I need help. because every office does this, literally every single one of them they're in and I call it the six months shakeout. As soon as you buy a practice, it is bananas for six months. Like you have high costs, you have high expenses, nothing shaking out. You're trying to win over all these patients or bring in new patients. Like it's mayhem. And that's actually when you need consulting the most. Like you need someone to pull your head out of the sand, tell you do step one, step two, step three. This is where you actually need to focus rather than just being psycho and trying to like do all the things, but never getting anything done. So I really love when they come. Otherwise, and I'll say, I'm really pro, of course, being a consultant, I'm pro this, I'm really pro hiring a consultant that can actually like put money on your books. So a lot of things people buy when they're buying a startup, they actually don't add revenue for them. So it's just a lot of cost without a lot of adding to it. And so there's lots of great consultants out there, but I'm really pro find someone who's done what you need to do successfully multiple times. and bring them in because a consultant for us, our fee is guaranteed covered every single month. Like I'm never worried about that, but we tend to do two, three, four, five times our fee, adding that in in production and reduction of overhead for a practice very quickly. So I never worry about, I understand the owners do worry about fees because it can feel scary with everything you're adding on, but be intentional with what you're purchasing, what can add money to your books rather than just taking money off of your books. The Dental A Team (23:19.462) Go ahead, Nick. Well, I was going to switch gears into talking about building and developing a strong team, since you just mentioned that. And I wanted to start by actually saying that when we're working with a client and they're looking for, you know, to a relocation option or they're looking to buy a building or just a general lease, mean, these are all super negotiable things inside, you know, inside of their you know their business world but you know the the You know the highest expense that they likely have is payroll and so they can't really That's not something you're not gonna retain high-level talent by you know negotiating like a like like a madman like you would with a landlord for example, and so I wanted to talk to you about what are key qualities that a you know a dental practice owner should look for when hiring key team members. For sure. I'm so glad that you said that rented landlords are negotiable because I think people feel like it's fixed. And I'm like, no, listen, listen, this is why you need Nick and Remy. Talk to them. They'll help me negotiate this down. Agreed teams are a bit trickier to negotiate down here. You're not going to probably get the best people. No one wants to feel like they're being bought on sale to come onto your practice. but as a landlord, yeah, I want the best deal. My labs and my supplies, I want the best deal. But for teams, so I'm gonna kind of give two different answers because I think startup practices versus maybe a little bit more seasoned in their career actually have two different needs typically. As a startup, I'm really pro them hiring basically an office manager that knows how to do a lot of the things that they don't know how to do. So we need someone who's strong with case acceptance, strong with billing, strong with leadership, strong with hiring, and it's going to be an expensive hire. But what that... that expensive hire is going to do is going to exponentially grow your practice for you. While dentists are in the back doing dentistry, you have someone who's really your yin to yang in the front office for you. So I'm really pro and I'm really pro not hiring just one person, but two people in the front office. I've seen a lot of embezzlement in my time. I've seen a lot of just funny things going on in the front office. And also if you only have one person up front, you're literally like SOL, which stands for so out of luck. The Dental A Team (25:38.758) Um, in my opinion, like you really will be S O L if that one person leaves because you know nothing in the front office. So I'm super pro hiring those people and hiring really good talent when you're a startup. Now, if you're a little more seasoned, figure out what's going to be your yin and yang. If you've got a good biller or you can outsource your billing, um, maybe you don't need as high quality of, or as expensive of an hire that way. But what I have found is typically I like to see payroll around 30 % of your collection. So we're collecting a hundred thousand. about is going to be spent for payroll costs, not including doctors. And so for that, that's also your fringe benefits, your 401k. And what I've seen with a lot of doctors is team members are only listening to their dollar per hour, but doctors, you're paying a lot more than just a dollar per hour. So we've actually created a really beautiful form for our offices that's kind of like their total compensation package that we recommend giving like once or twice a year to your team so they actually see what they're producing. Now, hygienists are coming in as a really hot topic, depending upon the area you're in. And a lot of those are like, they're kicking that overhead, the payroll amount really high, but you need a hygienist because they're a producer. And so what's happening, we have a couple of hygienists on our team as consultants. And what they're recommending is let's have a really good base, base plus commission. And then looking back at your hygiene schedule to show this hygienist based on what we've already done. I don't like to live in like theories. because no one wants to live in theories. They want to feel confident. So if I can hire hygienists for X amount that is fair within the market rate, but give them a commission, so anything they produce over that, showing on historical trends of what my practice has been doing, that's gonna help me keep my payroll costs lower, but I'm gonna be able to pay this hygienist more and be able to actually offset my payroll costs because they're producing more, but I can keep my payroll lower. So that's where I do think you can quote unquote negotiate. But I really feel strongly, you've got to show them with confidence that they can do this and you've got to have an incredible culture. Culture and time tend to be the currency of hiring great team members right now. And so if you don't have a great culture, if you're not a great boss, you're not gonna hire great talent. I've seen offices paying their employees less than other people in the market, but they have such a great culture that team members want to stay. And then also looking at this time off, PTO is becoming a really hot topic and I feel like since 2020, The Dental A Team (27:57.872) We're seeing more of this lifestyle that people want to be living more so than like the 401k traditional benefits, depending upon the age of the person you're hiring. Cause I do think there's two different age groups that want two different things. And so being aware of that and cognitive, think you can get creative with what you're doing. So I think that's a lot of great ways to bring it on, but you've also got to be clear on what your culture is and what your tip is. And you've got to be careful not to hold onto those sour apples that are truly destroying your practice. One of the best quotes I heard is, the worst thing you can do to your best employees is tolerate the poor performance of your worst employee. And so really being cognitive, and I know that's hard, but trusting and believing that you can bring these great people in. So we put awesome ads out. I tell people to write to their ideal person, figure out who they want of their ideal person, and then posting those ads consistently and following up can be really good ways to get it. And then like, Great culture does not mean you give everything to your team. It also means that we hold them accountable, that we have structure, that we have systems in place, but giving them the autonomy within that to create what they want to. I think are some hopefully simple pieces based on where you are, of who to hire, how to keep those costs lower. Also, what a good framework of what your payroll should be. And then also realizing the amount of payroll you've got, that should be producing. So make sure that you're. payroll dollars are actually giving you the production that you should be getting from it. And if not, maybe it's time to make a couple of changes that way too. Yeah, one, one always is, is trying to kind of create a culture that promotes accountability and collaboration and continuous improvement. And you can probably, you know, inside the mission statement of the, of the, of the practice kind of address some of those things so that you have some ground rules. But ultimately at the end of the day, it's about the leadership and also needs to live those values as well. Yeah. And on that Nick, am really pro core values. When I first started, I heard a explanation of core values and they said, usually when you start a practice, you have three core things that really were the core of why you started this practice. So think back to what those three, those are like your true core. And when I thought back, I was like, yeah, for me it was do the right thing. The Dental A Team (30:16.272) have a ton of fun and make it easy for clients. So like those are my three. it's do the right thing, fun and ease. And then we have aspirational ones in addition to that, but really truly like our core values go on our job board. So like when we're hiring people, we say these are our core values, this is our company. Every Wednesday we're highlighting out team members that have been exhibiting core values within our company. So each team member shouts someone out about the core values. And I really have found that That's how you build culture. Culture is a slow burn, but it's a consistent burn. And so if you have that and you really live, breathe and bring that in, your culture, it will take a little bit of time. say it's kind of like moving the Titanic, but the consistency piece will start to shift it to where you have that incredible culture. And then if you have someone who's not, have the one-on-one conversations rather than the full team conversation. Get really, really good at having uncomfortable conversations. I love the quote. I've added my own little. sprinkles to it. I say your success and happiness that's care is added is directly proportional to the number of uncomfortable conversations you're willing to have. And I like adding happiness to it because I think like my success is one thing, but my success and my happiness, I want to be happy when I go to work. I want to have a great time. And so just getting really good with those uncomfortable conversations. And I say, it's a conversation. It's not a confrontation. And like, let's get to the root cause. Let's solve the problem rather than the person. and let's move that forward. I think those are some hopeful quick tips for people to start to change that culture because it can be done and it's paramount for bringing in great team members as well. Well, that's a really important piece of the puzzle is communication, especially since everybody has a different communication style. you know, I wonder what your guidance is about how somebody who owns a practice can, you know, can become a better communicator or overcome some of those challenges to be able to kind of understand how to communicate to different members of their staff or what have you. For sure. I'll give a couple of books. I believe there's so much wisdom found in the minds of men and authors. And so The Five Dysfunctions of a Team by Patrick Lanzione I think is a great one to figure out how to build that trust and healthy debate between you and your team members. so encouraging that. The Dental A Team (32:43.974) and digging down deep into that. Also, there's a lot of personality traits, tests that are out there. I really am pro disc. There's also a company called Culture Index, and I think they teach you a lot of how to communicate. And something I learned early in my career that I try to pass on to our clients is hire people who are complimentary to you, not necessarily the same as you. Your biller is going to have a very different personality than your scheduler. I want a bubbly outgoing scheduler who just makes my patients feel incredible. And my biller, do not want them being the party scene. I want them to be the person who's so detailed on every single number. Well, those two personalities are also going to be different communication styles. My biller, can probably be a bit more direct with. My scheduler, might need to have a little more finesse with. The five love languages at work is another great way to see how do people prefer to be communicated with. And then also just asking. I think asking people of, hey, like some people really wanna be direct and just told directly, other people need like the sandwich, the compliment, here's what we need to work on, the compliment, because otherwise they're gonna feel like they're an utter failure. And so I think as leaders learning, I used to always communicate the way I like to be communicated too. And I feel like that was so naive on my part, because that's how I prefer, does not mean that's how other people prefer. we have, when we hire new hires and we recommend this for our offices, We actually have them take a quiz within our practice and it tells me their favorite things for appreciation. What is it? If I was to get them a gift, what would be something very meaningful to them? How do they prefer to be communicated with? Is it direct? Is it collaborative? And then we have them read the same book so that way we can speak in the same communication language with each other. And then coming in to when it's an uncomfortable conversation, owning that and saying, hey, like this is uncomfortable for me to say. We address the root problem and then we ask for feedback of, Remy, how did that land? I want to make sure that what I was trying to convey is actually how you heard it. Then Remy can come back and say, Kiera, I felt like you thought I was a jerk and that I'm not working. And I'm like, my gosh, thank you for saying that. That's not at all how I was saying it. What did you hear? That way I can change this to make sure we're on the same page. That communication takes finesse, takes time, but I will say I would rather invest in that skill than having the constant turnover. The Dental A Team (35:06.96) train that's going on. And if you're in maybe a bad culture right now and you don't know how to fix it, anonymous surveys, we send them out for a lot of our clients when they're in this particular spot and start to ask honest feedback of what does this doctor or team need to do to change? What's causing the turnover? What's causing the breaks in the practice from the team members perspective? And then adjusting our communication styles accordingly to really try and help that communication. But I really love asking for feedback of how that landed. I think that's one of the easiest ways to get that feedback very quickly on communication. So we've talked a bit about communication, I guess, with your own staff, but paramount to any successful dental practice, they need to have strong communication with their patients because enhancing a patient experience, I think, really kind of goes hand in hand with growth and all the other types of things you need to consider to raise the, do better, I guess, for lack of better word. So. I think patient communication, you're right, it's paramount. And learning, I think that's handoffs. I think that's having everybody speaking the same thing, doctors giving good exams on that. But then also finding out what your patient drivers are similar to a team driver. What is ultimately their number one objective? Is it cosmetic? Is it function, is it cost, or is it longevity? I said those in a very important order. believe order matters. Because if I put cost first, I'm highlighting cost. But if I put these in a very strategic way, I've done this with hundreds of offices, and we've asked thousands of patients, I will tell you 99 % the time it's not cost. It's usually function, it's longevity, cosmetic, how it looks. And then of course, figuring out within cost. But if you can figure that out from your patients and learn to communicate with them in their style, utilizing disc profiles as well. You're exactly right, Nick. You'll get higher case acceptance, you'll have a better patient exam. If you have handoffs where everybody's speaking the same language and we're passing the baton off from person to person so that way nothing gets dropped, you will be shocked. We've increased case acceptance. I had a practice, they were getting about 25 to 30 % case acceptance and we literally got 100 % case acceptance that day just by changing a little bit of how we communicate in our handoffs. The Dental A Team (37:27.462) The patients would walk up to the front and say, doctor wants to see me back in two weeks for a crown for an hour, I need to get that scheduled. And if your patient is that clear and your communication is that clear, you can only imagine what that does for your practice and your production and your reviews, because that patient's not confused anymore, they literally know what to do. The Dental A Team (37:50.822) Can you share any practical tips on how dental teams can educate their patients more effectively about their oral health and treatment plans? Yeah. So I'm really pro hygiene. The hygienists have hopefully an hour with them. And so I'm really big on visuals. And so we work with our practices to build kind of like explaining it helping these patients see like on x-rays where you can use, there's a lot of AI softwares out there. I love Pearl. I love Overjet. They can help educate the patients of what's going on in their mouth. And what I found for patients is there's a lot of mistrust. And I know dentists hate this analogy, but it is kind of like a mechanic. And so we're looking under the hood and the patient's like, I see nothing but black and white up on there, but you're telling me to like squint my eyes and there's a little cavity right here. So I think also helping train your patients of like, this is a good tooth. And this is a tooth where there is decay, showing intraoral photos for them, helping them so that way when they're going through their teeth, it's like, okay, tell me what you see on this tooth. the more the patient can actually grasp it and understand it, the more they're going to actually accept that treatment. But in addition to that, one of my hygienists that's a consultant on our team, she gave me some really good advice and she said, never ever, ever use little league words for major league problems. I think oftentimes we don't want to offend the patient or want to make it feel better. And so we're like, well, there's this like little cavity. The tooth is bombed out. Like, why are we saying it's a little cavity rather than telling them like, this is what's going on now. Yes, they're still finessed, so we don't wanna make them feel bad about it, but we also need to help them see the severity. And what I found is when you're confident in your diagnosis, when you're confident in how you're presenting treatment, your patients are actually buying your confidence, they're not buying the treatment. And so you being confident, and I've helped hundreds of them practice, I literally have an office and we've added multiple millions to their five locations by simply helping them present treatment better and stronger and more confidently, because truly the patient is buying your confidence. And so now, never over diagnosing. but getting that patient to see it and truly telling them what's going on. And then I always love to say like, here's a comprehensive exam and the good news is, this is how we're going to get you like great back to great oral health and using the good news is, or the great news is that way the patient feels like there's hope and optimism and then giving them a really clear plan of where you want them to start. That way it doesn't feel overwhelming or daunting. Cause you can teach a patient all these things. The Dental A Team (40:14.448) They just need to know where to start and how you're gonna be able to help them get the success that they're looking for and to get back to oral health. Not all patients have it. And I say that not like these problems did not happen overnight. So it's not gonna get fixed overnight. Our bodies are always decaying. Like we're always like aging is as fun and thrilling as that is. Same thing with our teeth. And the great news is this is how we're gonna get you healthy. We've talked a bit about, you know, communication and creating a strong relationship, I guess, with your patients. Talk to us a little bit about how dental practices can develop a strong presence inside their local community to build trust and attract more patients. Yeah, there's an office that I really love. We were just chatting with them and something that I think this office did so well is they have the goal to be the hometown dentist in their city. That's the vision of their practice. They want all of their patients to feel that way. So it's a very large practice. They have 15 operatories and they've still been able to maintain that hometown feel and they're very connected to their community. Another practice they said that our goal is to change the way people feel about going to the dentist within our community. And so I think the way that you can get this like stamp in your community is one, having that be part of your vision where you want to be that local dentist to your patients where it's that hometown dentist feel in your practice, then your practice, your patient experience will feel that way. But then these offices, the two that I explained, they're very involved in the Chamber of Commerce. They're very involved in the little league sports. They're very involved in giving back and providing for these communities. I have another dentist and she created what's called the Thrive Home, where it's literally being able to give back to the community with all the different specialties like OT. PT, dentistry, to give back within the community. And I really think if that is something that is your MO, treating your patients that way, asking for their referrals and their reviews, and then also being able to have that presence. I know growing up, for me, our chiropractor was so well known, that chiropractor was everywhere. They were at all the football games, they were all the high school events, they were at the town hall, the chamber of commerce, like. The Dental A Team (42:30.106) Everybody knows that Ellison Chiropractic is the number one chiropractor in the area. And I will say it's because this family was so involved in the community. We saw them everywhere. And so I think how can you also do that and giving back to it? But I think my biggest recommendation, if you want to grow patients based on your community, I think it comes from genuine care and genuine authenticity that you actually love this community that you want to give back. If it's just to pull new patients in, there's other ways to do it. But I think really, truly, you want to give back to that community you want to serve. I think patients will feel that when it's true and genuine and authentic. We understand how important marketing is to a practice and how it gets teeth through the door. And it's expensive, and it's money we're spending. But I think you hit the nail on the head. In addition to traditional marketing, there's so much more you can be doing in involvement really is the key. The more involved you can be in your community, the better. Whether you want that hometown feel or you're focusing on productivity and efficiency and I think getting yourself out there and being a part of something is invaluable. That's great advice. When our clients hire us, it's normally because they They feel totally lost. They're beginning the journey of practice ownership or real estate ownership. They have a lot of student debt. They are about to borrow a lot more money. And it's really scary. we try to really hold their hand through that process to kind of give them those tools so that they can ultimately make the right decisions. for their practices real estate. And so it's really cool to hear you and how infectious your energy is and you have really good support systems for your clients to really ensure that they're not missing anything and are really maximizing their potential. And so that's really cool to... The Dental A Team (44:54.078) to hear from you. Switching gears a little bit, I want to talk about the future and industry trends to see if there's anything that you're seeing or anything that you think your clients are going to face in the next five to 10 years that they should be preparing for. Yeah. And Nick, thank you. I just wanted to highlight what you said because you're right, it's terrifying. It's terrifying to go into that much debt. I remember I used to call my dentist 2.5 because we were 2.5 million debt. And I was like, that back straight because you need to keep these hands and that back good. And I would just always say like 2.5, 2.5 because we were 2.5 million debt. And I think that that's where my passion comes from profitability overhead systems because I know how daunting it can be to be an incredible clinician, to be an incredible business, to be an amazing practice, but not to have the cashflow to support what you just went into debt for. And so that's really where I'm pro like know your numbers, use the systems, utilize your team because, and I will say this again and again and again, a dentist who is financially successful and secure is the best boss to have. And health health teams, want your dentist to be successful and profitable because they're more solid, they're more stable and they're not stressed out, which is going to make a better boss for you. And so agreed. It's very daunting. It feels very scary, but I will promise you if you know your numbers, It can feel awful at the beginning, but it can actually make it so much better for you. So thank you for highlighting that Nick, because I think I've just seen so many students so stressed about cash and staying up at night. I've had it myself. And so speaking from real life experience, giving you the tools out of that dark hole, I think is one of the greatest gifts we can give to these dentists who are already giving the gift of smiles and confidence to all their patients. Being able to do that same for dentists is such an amazing thing. And now, Speaking of like what's in the future, shoot, DSOs are on the horizon. I think an AI, like these are two hot conversations. My doctors tell me that they are probably getting a DSO offer at least three to four times a day. And that is ratcheting up. They're getting so many offers constantly from DSOs. They're finding them. And I don't blame them. I think Wall Street is smart. They've realized that dentistry is a great business to invest in. mean, we're hearing 50 % overhead. So we've got exponential profit within. The Dental A Team (47:19.474) Dental practices are profitable, typically speaking. And so I think that these are some things for doctors to be aware of. And I think educating yourself on making sure that you're selling or you're living your life the way you want to, rather than like just getting an offer on a bad day. So I think the DSO offers are dangerous because when you have a bad day in dentistry, it's very easy to look at that EBITDA number and say, I just want to sell. I want to get rid of all my problems, but I want to also caution and advise. to know exactly what you're getting into because I've had some dentists sell. I think DSOs can be great for a lot of practices. I think MSOs can be great. I can see legacy practice and partnerships being great. There's so many amazing things and I don't think there's really a wrong route to go in dentistry. The wrong route I think is when you make an emotional decision that's not going to impact your life the way you want to. And so being very cautious, I think of when do I wanna sell and also what really is a good deal because I had a doctor and their epita, They talked to some DSOs and he's like, cure it. It's going to be great. I'm going to get five mil for this. And I said, we'll call this one hometown. Like he's not the hometown, but like, we'll just call him. I got iPhone anonymous hometown now. So I was like hometown. I just want to point out that next year you're going to produce 5 million based on our block scheduling and also on the expansion of your practice that we just did. You are going to produce 5 million and they did. So I said, you're going to actually get short changed on this DSO deal. If you're like. But if you're done with dentistry, it's a great deal. But also you're going to have to work for this person as an associate when you're going to make five mil next year, just in producing on your own and you don't even need to sell. This hometown does not want to be done with dentistry for about 10 years. So I said, you are shortchanging yourself where you can build this. You can exponentially expand into this, but you've got to make the decision of where you want to go and what you want to do. But the five million sounded so attractive to this doctor. when they didn't realize that their practice was already producing that and would produce that with ease the next year. So I think like being really cautious of that, that you're not making, I feel like I'm so passionate because I feel like your business not only is providing for your life right now, but it's a long-term asset. And like what you guys do with the real estate, these are long-term assets that are building their wealth portfolios. Let's not, let's not do botchy investments, kind of like stocks, right? The stocks we all know just like dropped like, shoot, if you're watching that, you're going to freak out and you're going to want to sell everything. The Dental A Team (49:40.68) but they know be stable through your investments, stay steady and not make those irrational decisions I think is so paramount because the DSO offer seem very appealing right now, especially on those like hard dental days. So that's one that I think dentists really need to be cognitive and aware of and knowing what your end goal is, what your retirement goal is, what you ultimately wanna sell out for. So that way when these offers come through, you can be educated and educating yourself more because I promise you. I do not believe DSOs are going away. think in the next decade to two decades, we will see dentistry become more similar to healthcare. I know I'm like very hated about this. I've had this opinion for several years. My husband works in standard medicine. He works for hospitals and I'm like, gosh, like what was going on in the hospital scene is now what we're starting to see in dentistry. It's not gonna be too long before they're all bought up, but I'm also watching standardized healthcare now trying to shift into private practices and get out of the DSO. like with air quotes around it. So I think just being cognitive of what you want to do and what you want your legacy to be. But also I don't fault you. I mean, a lot of these dentists are going to be able to get incredible retirements that they may never have been able to get similar to people buying homes in COVID. Like they're getting insane value, insane interest rates. it can be a very wise financial investment deal for you, but just do your homework. Cause I've seen some DSOs go under and people have lost pretty much their entire retirement. So that would be something I definitely highlight on. And then also watching AI. The doctors are not into AI, they've got to get into AI. That's where I mentioned Pearl and Overjet, they're helping with diagnosis. I can already see they're riding on the wall that insurance companies, guarantee you, are probably already using AI. And so making sure that you are staying at least up to par with insurance companies, if not further ahead. Utilizing virtual assistance, think staffing costs are going to continue to be skyrocketing. And so for that, what other things can we do? like... Opportunities force innovation. And I think we're in an opportunity zone to force some innovation and to be on the cutting edge of that. I do think right now, doctors who are not online, depending upon where you are in your career, if you're not online, having a presence on social media, if you're not getting involved in AI, I am going to caution that I think those practices very easily could get left behind unintentionally to where it might be hard for them to come back. So just even dabbling in it, getting some team members that could help you with that, I think is super important. And I would say this year, The Dental A Team (52:04.51) I would add some sort of AI to your practice. Whatever you choose to do, just so you start to experience it, use it. There's so many things and I think honest in the next five years, I think AI is going to radically disrupt how practices are operating that I think it's important to like at least be dabbling so you're not completely left behind on accident. You think the AI is, I mean, it's mind blowing and the applications just seem endless and hard to keep up with. you, so are you, if I hear you correctly, you're talking about AI integrations on like the practice management side of things versus patient care, right? Like patient care, so yeah. Yeah. I think patient care is going to be tricky. I think until they get robots who are amazing, do think like the clinical side of dentistry probably will maintain pretty accurate. But I do think your front office and a lot of your systems will get changed. And I'll just highlight, there's a practice that we work with and she has, it's a pediatric practice. She's got incredible- call them? Sorry, what? What are we gonna call them? this one, we're gonna call this one, we'll just say jammin'. so this one's jammin. I do like that we're naming all my offices. right. So jammin jammin has a pediatric practice. She's got an entire amazing team, but she has like eight support virtual assistants behind the scene for this practice. In addition, she has made her own AI bot called Amy and Amy. That's actual name of the AI bots. That one's real. didn't change it. mean, I should have called it like Joker, but like that's not really going to work jammin and Joker. This was actually called Amy. but Amy. responds to to Jammin's practices day in and day out to make sure patients are happy. Now they live in a very affluent area, so it's very fast paced. But what I love about this doctor is she realized in order for me to keep my patients happy and to meet their demands, there's AI and I can create an AI bot that responds exactly how our practice would, but I'm actually not having to pay a team member, an actual human being to do this. And they're able to get all the needs met. That's what I mean by. The Dental A Team (54:13.37) looking to see where can AI integrate. And I think it's going to hit your front office faster. But I think like software is meh, like that one's tricky. Software's are tricky to me, but I'm like billing. I guarantee you AI is going to take that over for sure. Hands down. It's going to take it over. I think answering phones and scheduling phones, I think are, the way we send out claims for sure. Like that's all within your billing realm. there's some softwares that are trying to act as office managers. think reading X-rays are going to definitely be taken over by AI. hands down and I am curious and I don't have an answer for it, but I'm super curious. How is that going to impact diagnosis? I work with some practices in Canada and Australia and they're more streamlined. There's not really a lot of change. Like it is what it is. It's standardized healthcare over there. And I'm curious with AI coming in and I know I'm going to be like, I might get ripped on this. I'm welcoming the reviews because I think it's worthwhile to talk about. I'm curious how AI is going to impact diagnosis. And what can be diagnosed and what can be actually built out which leads me to believe similar to medicine That's why there's bill like they bill out every single possible code that they can't I mean for the gauze for the cotton and I'm super curious that I don't know I think it's worthwhile to look into is that gonna impact our diagnosis and how we're billing should I maybe be looking and knowing those codes more thoroughly? Depending upon how it's gonna be. I don't know. I think that that's huge speculation on my part, but I I can't help but think that AI is going to impact our diagnosis in a big way. We're insurance companies, which then leads me to think companies might be leaving insurance. right, like we might be going more fee for service. So then you got to ramp up your marketing. But I think that's going to be a big spin that's probably going to be hitting us in the next couple of years. The Dental A Team (56:02.27) It's scary and exciting. don't know what else to Scary and exciting. It feels wild, right? But I'm like, don't think dentistry itself is going to change much. I still think we're going to have our craft. It's a very, very humanistic, very crafting. But I'm super intrigued. And I think for me, I'd rather take it on as like, let's be excited about it. Let's get into it. Let's see. How can we dabble? How can we influence it rather than being told like, is what's going to happen now? I would prefer to be a pioneer through it and I think first office is to innovate. I I prefer to be like second, third, like I'm not gonna be like right on the first in case everything botches, but like second, third, get in there because these things, I don't think it's going to go away. I think it will adapt and morph, but I think it's here for a while. I hate that I didn't ask you this way earlier, but are you also, are you working with all different specialties or are you strictly general? That's a great question. We actually work with all. So we have pediatric, GP, oral surgery. The only one we don't dabble in is ortho. I think there are some incredible consultants out there that do ortho. Ortho has its own software. It's its own beast. It's its own animal. I do work with ortho and GP, so we're very familiar with it. But ortho, I just think there's consultants that rock the ortho world, but all other specialties. We have clients within all of those and really love them in all their areas. We tend to specialize GP and pediatric, but we have clients of all. all specialties minus ortho. Yeah, I The reason I asked is that I was speaking to, you know, an endo group who was actually starting to transition to fee for service. And I don't know, maybe that'd be a good introduction. Yeah. The fee for service world is weird. I really, offices want to cut. They want to just cut the insurance right now. And I'm like, hold please, before you do that, realize it's a retention piece for your patients. And if you don't have a great experience and you also don't have great systems in place, and you also don't know how to maintain these patients, I had a practice to do this and they almost lost 50 % of their entire practice. So I'm really pro, like you can drop insurance and I'm not here to say not to, but I want you to be very thorough and educated on it and know worst case scenario, best case scenario. I think fee-for-service is gonna dip in a lot more, but if you're not careful, fee-for-service patients are free agents and never forget that. So they can go anywhere at any time. They're not tethered to you like they are with insurance. So making sure. The Dental A Team (58:25.202) before you start cutting and get all excited about fee-for-service, I'm here to say do it, but do it correctly. Because I think there's a right way and a wrong way to do it. And I've seen it hit practices really hard if they don't do it correctly. Good to know. The time we spend with people like you is meant to help dentists and really end support staff all around. And they all offer different types of great information and fe
ABOUT OUR GUEST: Jenny Mitchell is an executive coach, a podcaster, and a published author who is on a mission to help people have more meaningful conversations. She is a lifelong learner who holds an executive coaching degree from Royal Roads University, a CFRE fundraising designation, and a Doctor of Musical Arts from SUNY Stony Brook in piano performance. Jenny is the Founder & CEO of Chavender, a sought-after partner for companies in Canada and the U.S. in the areas of executive coaching, mentorship, talent development, succession planning and group coaching in both non-profit and corporate settings. Jenny's engaging style makes her a sought-after keynote speaker, having presented at major Fundraising Leadership Conferences (AFP, CAGP, AHP, Planet Philanthropy, bbcon) across North America as well as for the Government of Canada and corporate America. She fulfills her mission to help #2s become #1's in work and life through both one-on-one and group coaching experiences for women leaders. CONNECT WITH JENNY Website: https://chavender.com/ Personal Social Media: LinkedIn Twitter(X) Business Social Media: Facebook YouTube EPISODE AND EMPOWERING WOMEN IN INDUSTRY LINKS Book: Embracing Ambition – Empowering Women to Step Out, Be Seen, and Lead Embrace Ambition Conference Book: The Big Leap Empowering Women in Industry Membership Empowering Women in Industry Magazine Empowering Women in Industry Website Empowering Women in Industry Virtual Events QUOTES AND KEY TAKEAWAYS “I have never gone wrong on betting on myself.” “Confidence is having the trust and knowing in your abilities that even when you're in a situation that you don't understand that you can trust yourself to figure it out.” “Helping Number 2s become Number 1s in work and life. They get some competent as a Number 2 they never get to access their place of genius. They get stuck or pigeonholed.” “As soon as you identify something as a problem, it's attached to a threat. Versus calling it ‘solution strategy' which immediately puts it in their prefrontal cortex. Immediately has it as ‘What options do I have?' “ Glass Cliff Assignment: “Brought in as a last chance candidate to a position because no one else in their right mind would take it.” Visionary: “Successful women tend to be able to see something with potential before others see it and be able to bring others along.” “We need to find a way to use and leverage our social capital (our political capital) for our own uses because we are really good at doing it for others.” “How can you change your relationship to self doubt? If you accepted from now on that those voices are there; they're just there. How you react to them or respond to them , you get to have control over.”
Welcome to my VERSUS series!This is the 1st of 3 episodes breaking down the vast array of parenting resources we have at our fingertips. Today we're talking: parenting content, parenting courses & books, and in-person parenting classes.For each, I break down the family that resource is BEST for, the benefits it provides, the unique Pros and Cons of utilizing that support vs. another, and ultimately for some, the way they fall short. IN THIS EPISODE I SHARED:Why it's extra hard to implement strategies from a bookThe topics I recommend buying courses forWho benefits most from parenting classesDON'T MISS:The Industry standard completion rate for online courses vs. mine // CONNECT WITH DANIELLE //Website: parentingwholeheartedly.comIG: @parent_wholeheartedlyAPPLY: parentingwholeheartedly.com/applySend us Fan Mail over Text.Support the showSTART HERE:CALM + CONFIDENT: THE MASTERCLASS Master the KIND + FIRM Approach your Strong-Willed Child Needs WITHOUT Crushing their Spirit OR Walking on Eggshells *FREE* - www.parentingwholeheartedly.com/confident
In this heartfelt conversation, Lesley Logan sits down with Jose Acevedo of Finding Arizona to explore how he's spent the last ten years building a podcast rooted in storytelling, culture, and connection—without ever losing sight of the people who matter most. From learning to stay consistent through baby steps to collaborating with his wife and finding deeper meaning through fatherhood, Jose shares the real behind-the-scenes of growing a creative life that feels honest and whole.If you have any questions about this episode or want to get some of the resources we mentioned, head over to LesleyLogan.co/podcast https://lesleylogan.co/podcast/. If you have any comments or questions about the Be It pod shoot us a message at beit@lesleylogan.co mailto:beit@lesleylogan.co. And as always, if you're enjoying the show please share it with someone who you think would enjoy it as well. It is your continued support that will help us continue to help others. Thank you so much! Never miss another show by subscribing at LesleyLogan.co/subscribe https://lesleylogan.co/podcast/#follow-subscribe-free.In this episode you will learn about:How to stay consistent by breaking goals into small steps.Ways to protect your passion project from burnout.How to balance creative work with parenting and partnership.Why storytelling connects us to purpose and builds legacy.When to wait—and why not rushing your creative dream can keep it joyful.Episode References/Links:Finding Arizona Website - https://findingarizonapodcast.comFinding Arizona Podcast - https://beitpod.com/findingarizonaFinding Arizona YouTube - https://beitpod.com/findingarizonayoutubeBig Magic by Elizabeth Gilbert - https://a.co/d/1ze2Db3Guest Bio:Jose Acevedo is the host and creator of Finding Arizona, a podcast dedicated to spotlighting the people and businesses that make Arizona a vibrant, ever-evolving community. With over a decade of podcasting experience, Jose has interviewed hundreds of local entrepreneurs, creatives, and changemakers, capturing the heart of their stories through authentic, thoughtful conversation. His background in landscape architecture gives him a unique approach to storytelling—one rooted in structure, curiosity, and connection.What began as a solo passion project has since grown into a collaborative family endeavor. Alongside his wife and producer, Brittany Acevedo, Jose has transformed Finding Arizona into a full-fledged media brand. Together, they co-founded The Found House, a creative production studio offering podcast and video services to local businesses and aspiring creators. Whether behind the mic or in the community, Jose's mission is to amplify local voices, support meaningful work, and create a legacy of love and purpose for their son, Atlas. If you enjoyed this episode, make sure and give us a five star rating and leave us a review on iTunes, Podcast Addict, Podchaser or Castbox. https://lovethepodcast.com/BITYSIDEALS! DEALS! DEALS! DEALS! https://onlinepilatesclasses.com/memberships/perks/#equipmentCheck out all our Preferred Vendors & Special Deals from Clair Sparrow, Sensate, Lyfefuel BeeKeeper's Naturals, Sauna Space, HigherDose, AG1 and ToeSox https://onlinepilatesclasses.com/memberships/perks/#equipmentBe in the know with all the workshops at OPC https://workshops.onlinepilatesclasses.com/lp-workshop-waitlistBe It Till You See It Podcast Survey https://pod.lesleylogan.co/be-it-podcasts-surveyBe a part of Lesley's Pilates Mentorship https://lesleylogan.co/elevate/FREE Ditching Busy Webinar https://ditchingbusy.com/ Resources:· Watch the Be It Till You See It podcast on YouTube! https://www.youtube.com/channel/UCq08HES7xLMvVa3Fy5DR8-g· Lesley Logan website https://lesleylogan.co/· Be It Till You See It Podcast https://lesleylogan.co/podcast/· Online Pilates Classes by Lesley Logan https://onlinepilatesclasses.com/· Online Pilates Classes by Lesley Logan on YouTube https://www.youtube.com/channel/UCjogqXLnfyhS5VlU4rdzlnQ· Profitable Pilates https://profitablepilates.com/about/ Follow Us on Social Media:· Instagram https://www.instagram.com/lesley.logan/· The Be It Till You See It Podcast YouTube channel https://www.youtube.com/channel/UCq08HES7xLMvVa3Fy5DR8-g· Facebook https://www.facebook.com/llogan.pilates· LinkedIn https://www.linkedin.com/in/lesley-logan/· The OPC YouTube Channel https://www.youtube.com/@OnlinePilatesClasses Episode Transcript:Jose Acevedo 0:00 My motivation was the podcast. It's like, I love this thing. It makes me feel good. I get passion from, I get creativity from it and that was my motivation. That was it. It's like having the next conversation.Lesley Logan 0:13 Welcome to the Be It Till You See It podcast where we talk about taking messy action, knowing that perfect is boring. I'm Lesley Logan, Pilates instructor and fitness business coach. I've trained thousands of people around the world and the number one thing I see stopping people from achieving anything is self-doubt. My friends, action brings clarity and it's the antidote to fear. Each week, my guest will bring bold, executable, intrinsic and targeted steps that you can use to put yourself first and Be It Till You See It. It's a practice, not a perfect. Let's get started.Lesley Logan 0:56 Hi, Be It babe. Okay, this was such a fun interview to do. I had the pleasure of meeting our guest and his wife when Brad and I were at this, we're invited to this thing that I'm gonna not, I'm not gonna lie, we're invited to this thing. You probably heard us talk about it back around the April, May time, and we're like, how do we get invited to do this? Like, what are we doing here? We're not even experts in this area, and we had to Be It Till We See It in that space in the moment, and that's when we met Jose and Britt and they're the podcast hosts of Finding Arizona. Brad and I had the pleasure of being on their podcast. Yes, Brad, that our Brad was on a podcast. You guys, he is a performer, and we hide him behind a camera, but we really shouldn't, because he's so amazing. So anyways, I am super excited for you to hear Jose and I talk about podcasting, about starting something new, so you don't have to, even you don't turn this off if you're like, I never run a podcast. I think it's really cool to hear how people come up with ideas and then see yourself in that story. So we talk about starting a podcast, what it's like to start something that we have no accountability around, we have to create it ourselves. So if you're someone who has a hard time with that, like, hearing the story, and then also, we talk a lot about goal setting and working with your partner and kiddos and what's next. So this is just a really, I feel like you probably are gonna feel like you're having coffee with Jose and I. So here is the host of Finding Arizona, Jose Acevedo. Lesley Logan 2:21 All right, Be It babe. This is fun. It's always fun for me when I get to talk to a fellow podcaster, but it's really fun when I really know that podcaster and we have a great story and we have a great vibe. Jose Acevedo, you are our guest today. You are the host of Finding Arizona. And, you guys, don't worry if you don't know where Arizona is, we're gonna talk more of than just Arizona today. But can you tell us who you are and what you rock at?Jose Acevedo 2:44 Yeah, my name is Jose Acevedo. I am a podcaster, and I'm also, like, a fan of you, Lesley. Thank you so much for having me, and I'm just again, I'm a true cheerleader for the locals here who are doing what they love to do their passion projects, everything in between, from nonprofit to high CEOs in the corporate areas. We want to get to know them, their story and how they come into the world, and how they journey across and make an effort to be a community member here in Arizona. Lesley Logan 3:14 So I feel like you are the greatest cheerleader, like you have curiosity. You're excited about what people are doing, and you want to share their stories, is that something that you went to school for, is that something you've always done? You don't even do in a podcast but everybody else's stuff, like, where did that come from? Jose Acevedo 3:29 Yeah, so I spent a bit of my life on the East Coast, and that's where my father and my mother took me to go really early on in my childhood to really kind of give me an opportunity. A. they wanted to get out of the heat of Arizona, but B. they wanted to move to other places where their children could learn and grow and kind of get a unique sense of the world. And then when I moved again for the second time, and this was a very significant point in my life, I was going away from being an adolescent to a kind of a teenager and into the kind of adulthood. And we moved back to my mom's Indian Reservation, and that is near the four corners here in Arizona. It's the Hopi Reservation, and I knew very little, to almost nothing, about my heritage and my Hopi culture. And so that was a very big, pivotal learning point about who I am as an individual, who I want to be as a man in the future. And the biggest kind of teacher in that was my grandfather, who was an elder in the community, who held a lot of stories, and who also really loved storytelling. And that was really kind of that moment of like, really crux of getting to understand what storytelling meant and what its importance was, what it can do for a society and a culture that has been on this earth for so long and has thrived just from hearing these stories and using that as a religion. And so for me, I had to very much dive deep into, you know, these different types of elements of storytelling, but how they also relate to my own life. And it was hard. It was definitely something very significant where I pushed back on it at points. I definitely had my moments of, like, teen angst and those types of things, but I also learned a lot about who I am and who my people are and what I want to give back into this world and give back into society and culture. So that was a really big point in my life, of like, learning about who I am and who my culture was. Then I came down to Phoenix and went to college, and really kind of stumbled upon podcasting as kind of this new wave of having a dialog and having conversation and actually storytelling to the masses, but also having these intimate conversations with individuals. So really, how it turned out to be what it is today is I was having conversations with business owners about their business through screen printing. I was screen printing T-shirts for these different owners, and I would just have a really fun time having these conversations and really getting to, like, go back and forth with them, getting to know them and what they're about and all these things. And they seem to really enjoy it. I'd get comments like, Oh, I really love this conversation. Thank you for having with me. Thank you for showing interest. Oh, you should be a news reporter, or you should be on the radio. All these types of compliments. And really, it dawned on me, when I was screen printing their shirts and listening to other podcasts that I'm like, really enjoying of like, oh, I should just do this. This has always been fun for me to listen to. I should at least attempt to do these conversations, to record them. So that that kind of snowballed into had to learn how to record, had to learn how to edit, had to learn how to do a website, how to like, upload them and just create this thing that I thought was cool that now has now become a big part of my life and a big part of my family's life. My wife got involved by meeting me, and I had to tell her, can't really go out on dates on weekends, because I'm doing this thing, recording and editing and all these things. And she was like, oh, I love podcasts. Let me listen to it. And so that has now turned into her becoming my producer. And now my son has just been born three years ago during the pandemic, and we were doing a lot of zoom calls, and now he knows that when Dada goes to work, it's like a lot of the times it's podcasting. So he's like, Dada, you go do podcasts? And it's just been really that thing that has affected me on a personal level, but me on a grander scale of legacy.Lesley Logan 7:45 I mean, and you've been doing this for 10 years, Finding Arizona, so like, y'all, we've been only podcasting for about three and a half years at this point. Podcasting has been around for a really long time, but so few people knew how to find the app on their phone and knew what it was and what I just, thank you for sharing the journey, because it's so cool you were already doing something, and then people were like, this is really cool you do this. And so you took it, and I, so many people are like, how did you come with this idea? How did you come with this idea? Y'all listen to what people are saying you're really great at, or complimenting you on, because that's what they think you're great at. And it becomes, it's so easy and natural for you, you don't see it as an opportunity or something that's unique, because it's natural to you. But what a cool gig. I love it. And also, the people are already coming to you. So you're like, what is this shirt for this automobile thing? How did they do it? I love that also, thank you for sharing your show about your grandfather. I think there's a book called Sapiens, and I didn't read the whole thing, you guys, it's really long. I kept it. I haven't given it away because I swear to pick it up. But what they say is that humans actually stayed in existence because of storytelling, and I do think that, you know, the Native Americans have really shown us that storytelling is really how we keep, we understand what happened in our past. We understand we're going to like, we understand things on a bigger level than just us as humans and I think it's so beautiful. So thank you for sharing all of that. Jose Acevedo 9:10 Of course.Lesley Logan 9:10 Okay, you had to learn all these things to be a podcaster. You all who are trying to make something new happen your life, whenever we say podcast and you can insert what you are doing, trying to be. What was it like having the first interview? Because you already were good at it, because you'd ask people question, but then you had to, like, hit record. Were you shaking in your boots? Did it feel easy? Did you re-record it? Tell us about it.Jose Acevedo 9:32 So I think you're absolutely right when it comes to these very, we had this conversation on my podcast and just off air, where I feel sometimes I'm like, I'm so nervous and flustered because I'm such a fan of people who come on our show, because we do research about these people, and we're like, oh, they're so cool. They're like, this and that. And so I get nervous just because I have this excitement about me. So yes, my very first episode where I said to myself, yes, I want to record. I want to do this. I want to make it a thing. I actually did it with my boss, like of the screen printing shop, because I felt like A. we had a great dynamic. We were just really fun and chit-chatty with each other. And B. I felt like all of his stories were so funny and so like, dynamic and filled with all of these intrigue and just the way he said things was just so funny to me. And it was, yeah, it was exciting to me to share what he was about. But again, it was like, so nerve wracking, because I didn't know if this was gonna work, or I didn't know if any of my equipment was done right, or if I was like, I'm just shooting myself in the foot. We might have to record and other things, and I was so nervous, and really I just wanted it to be a fun situation, which it was. It was so much fun, and I really look back on it, and was like, oh my gosh, so he was barely paying attention to he's working on other shirts. And I was like, having this conversation while we're interviewing. He was so great, though, because he could do that, and then still have the conversation and throw in the quits, throw in the bits, throw in the funny. Lesley Logan 11:05 It probably made him feel even more comfortable, because he wasn't like, sitting down and professionally recording.Jose Acevedo 11:10 Yeah, his thing. And it was just me saying, hey, can I record this? And then it turned into, I like the way that this felt. I like the feeling of it. I love, was it so great? That was like, did I think it was going to be this Pulitzer Prize winning interview thing? No, but I love the way it felt. I love the way it turned out. And I was like, maybe let's try it again, but let's sit down with someone who's not so busy. It's like someone who's like, a little bit more attentive and paying attention to me in my conversation with them, and it would just go from one client to the next, and I was like, oh, there's a way to like, then you start to pick out like, oh, there's a way to ask this question, or there's a way to steer them into this one area, or they draw their guard down when after the half hour mark. So I should get more personal questions towards the end there. And so if you really learn the dynamics of a conversation and through so much of doing it repetitively and doing the work over and over again.Lesley Logan 12:13 You, you know, that is true. It's also like you're never going to be 10 years version of you versus one year, like, you can't learn the 100 times experience until you've done it 100 times. Like, it's just got to happen. We have to have grace with ourselves. And also, it is true, the more you do it, the more you realize who are fun people to interview. What are the qualities? That person has a great story, but they're not a really good interview. So if we're having a hard time having a conversation, it's not going to go well. Versus, when do I ask the questions that are more personal, that do take more vulnerability? Some people, you know, when you podcast, a lot like we do, I can get vulnerable on an episode pretty early on, because I know what. I know that I can share. I know how it usually goes. But not everyone's like that. Some people are amazing experts, and they do a few podcasts. And so we have to kind of understand when the best time is to to bring things out. I want to know because you started this on your own, and you were also like, let me see how this goes. So how did you hold yourself accountable to releasing the episodes? Because the thing about anything is you have to be consistent, and especially at the time when podcasting wasn't really big, you know, how did you choose to be consistent with something you didn't know what it would be yet?Jose Acevedo 13:27 So, yeah, I, again, I think it goes back to, I think one of the early s tarts in my beginning was like goal setting, like, how do I want this to be a thing, or how do I want this to come out. And so one of the very first conversations that I had was, do I want this to be a weekly? Do I want this to be monthly? Do I want this to be a series? And, you know, how do I want to put out this series? And so I just really kind of more approached it from, uh, that kind of goal setting. Let's start off slow. Let's do it a monthly or let's, you know, I think it was monthly, in the very first beginning of, like, I'm going to have these deep conversations for more than an hour or an hour long, and really hone in on the individual and have those deep realm conversations. And then once I had a few underneath my belt, I really started to say, okay, I think I can push this even further. And, like, really, after the first year, I was like, okay, let's go to every two weeks, like a biweekly. Then it came to like, oh, I am really getting emails from a lot of places that wanted to be on the show or was showing interest. And I was like, okay, well, now I have a lot of interest. And I also, at that point, I started, you know, having someone follow, do the pictures and help me out a little bit. And so I was like, okay, I can do this. I can make this a weekly thing. And so I pushed myself even further to make it a weekly podcast and have these really fun conversations. And also, then we got to some really fun goal setting there, it was like, there was a month that was just filled with farmers, and when we started to really push the envelope on some of these ideas, and had some fun throughout the years that we've been doing it, what, how does this podcast work? Or how does it look like? What do people find interest in? Or what are some of the things that are really pushing the envelope of like how this community works here in Arizona or here in Phoenix particularly, so, it was really kind of listening to the audience, and also goal setting for myself is really what kept me going. And because I had such an intrigue on not only the people who were coming onto the podcast, but an intrigue in making this a business, I think it was kind of easier to say, okay, these are the goals. This is how I want to approach it. This is how I want it to come out. This is how I want it to be seen. And how do I make sure that I get these? Well, it's baby steps. Okay, first you get the yes from the person, then you schedule them, and then do the conversation, and then you set a date of, like, when they're going to come out. And then you make sure you edit in that time frame. It's those little baby steps that'll move you forward and move the the needle here and there. And so it was just, again, one part my my end of like, goal setting and listening to the audience. But two, make sure that you write down your goals and push yourself to reach those goals and make sure that it comes out. Lesley Logan 13:28 Yeah, I love that you mentioned the baby steps, because I think that's where people get a goal set. Then they don't break it down, the baby actions, and then it just feels overwhelming to do. And then they think they need motivation, which is the biggest lie, because that's inconsistent, so. Jose Acevedo 16:24 Yeah, my motivation was the podcast. I love this thing. It makes me feel good. I get passion from, I get creativity from it. And that was my motivation. That was it. It was like having the next conversation. Lesley Logan 16:55 So, do you podcast full time? This is your job now, or do you have other things to do? Jose Acevedo 16:59 I'll be honest. No, this isn't my full time gig, but it feels like a second job or more, but I'll be honest, I, when the pandemic hit, I was working with a landscape architecture firm, and that's what I went to school for, is landscape architecture, and I had a real choice, because we were getting a lot of intrigue in the podcast. But what happened was Brittany got pregnant, and it was the pandemic. She was actually coming out of a job in the healthcare system, and we were really worried, because she would hear horror stories from the healthcare about the pandemic and about people suffering through this thing. Lesley Logan 17:40 Or our healthcare workers were on the front line, and we didn't really have a lot of support for them. We still don't. That didn't change. Jose Acevedo 17:48 And so for me, I was like, oh man, I'm bringing this new life into the world. I need to figure out a way to make sure that he's healthy. And so I took a job at a bigger firm that would allow me to work from home and be with him, but also give me health insurance. And really, I like to say it's I'm not afraid to let go of that job right now to move into podcasting full time. But for the time being, my son is safe, my family's healthy, and we are still working consistently on this podcast, and I have, it hasn't worn on me. It hasn't made me feel tired. I just love what I do, and if I can do this continuously, the way that we have been, I'm okay with that. We're at that pivotal point too. It's like, which one of us is going to let go of their job to go full time with this podcast? And I don't know, we still have this conversation, and I'll be honest, like, all the time, like, who's going to do it? What are we going to do? And we just kind of look at each other and we're like, it's a good problem to have, yeah, but we're still at a standstill. We're still waiting. I think we have a goal set. I think that we have clientele, and once we reach that number of clientele that will allow us to let go of one of the jobs that we work, then we'll move into more full time. And I think that's a good, again, goal setting. Types of things where it's like baby steps, we have an actual number, and once we hit that, then that'll be the key to unlock the door of full time work. And working that podcast full time. Lesley Logan 19:22 Thank you. And also it's, here's the thing. These are all things we have to think about. It's really funny when people know that I'm on YouTube, they're like, oh, you must make so much on YouTube. I'm like, not everyone's it, a full time YouTuber. The amount of money I spend on the payroll to edit the YouTube is not how much I get paid from YouTube. I get paid. I get paid monthly. And I'm so grateful thank you for watching those views. Keep watching, but we glamorize things, and we think, oh, they're doing this. So it must be doing so. And yes, the ads you have, or content fees, or all the different appearances that could all bring an income, but you and I live currently in a place where healthcare isn't a given, and so unfortunately, someone has to have it. And, two, I'll just be really honest guys, someone has to have a W2 in a relationship, because if you both, like our, Brad and I, and you work for the company, no one wants to give you a loan. Like, the hoops. It took us 18 months to get our mortgage, 18 months we could to pay the bill we're already paying, you know. So I share that because it's frustrating. And if you're in that situation, we see you and we hear you, and it's the other thing that we talked about on your podcast, Finding Arizona, is putting pressure on something before it's ready can actually destroy it. Or Big Magic, have you read the book Big Magic? Jose Acevedo 20:36 No. I'm going to write this down. Lesley Logan 20:37 Oh, put it on your list, Elizabeth Gilbert, Eat, Pray, Love girl. So her book, Big Magic, I have read multiple times, and she says, ideas want to be born. So if you have an idea and you don't act on it, someone else will do it, which is why you're like, oh, I had that idea. Like, you didn't do anything about that, right? So there's that. But also, she says, if your idea is artistic, if it's creative and you try to live off of it before it is ready. You will filter, change, correct, make. You might even lower standards or make decisions based on the income you need at the time versus what the art was, the creativity, the vision, the goal was in the first place. So she shares she did not quit her job as a professor, even after she sold Eat, Pray, Love to movies. She really waited until she knew I can live off of me being Elizabeth Gilbert, the writer, and it's really awesome. And I really love that vulnerability, because there is a dream I have where I just get to interview people and go on retreats and, you know, teach my mentorship. But also got a mortgage to pay. I got retirement. Jose Acevedo 20:37 Yeah, you got to work towards it. Lesley Logan 20:37 Yeah. And we got retirement accounts we want to make sure, there's a lot going on. So you have to kind of balance like, am I playing small or am I playing it wise? It's a game of life. Am I making the right decision in this moment for where we want to go? Jose Acevedo 22:08 Yeah, and I feel the exact same way of you bring up this, this idea of baby steps, and I feel like that's where we kind of refocus a lot of the times on and not like we don't want it. It is about putting effort into everyday tasks or everyday things that allow us to move forward and move that needle to the point where we were like, yes, this is everything's pointing to. We can do this now, and we can transition and not feel like again the pressure is come solely on the creative part, the thing that we love doing, and now it has to hold us financially up. It's one of those things where it's like, and I brought this up on our party, it's like, that's what brings me most fears, because I've always loved doing this, and I don't want it to be like this martyr of like, it has to feed me, it has to, you know, pay my bills and all these things where that, when it was in the beginning, was just this fun conversation, this, this fun, light-hearted thing of like, tell me about yourself, tell me why, and to put pressure on it so much to the point where it's like the people ask us, why do you put yourself in a corner by just focusing on Arizona? Well, it's not putting yourself in a corner. It's actually this ever evolving thing that always changes, that always has newcomers, that always has someone. Lesley Logan 23:25 You are never gonna run out of content. Jose Acevedo 23:27 Yeah, never gonna run out of content. And so no, it's not that it's having passion for something that is ever evolving, and wanting to show light on that and give people a chance at the table and give them the mic to recruit for themselves, like advocate for themselves, and have joy for what they created, and all of these things. And I. Lesley Logan 23:45 I mean, you wouldn't run out of content if it was just finding Phoenix like you just wouldn't. And there's like, how many millions of people live in Arizona and then moving to Arizona and leave it like, there's always going to be new options for listeners. And I think don't ever let anyone tell you you niche down too much, because that's not even true. But I think what you guys could challenge yourself is like, what are the fears, and what would it look like if it did work? And then we'll set from there, because that's how, I like to work backwards. When the pandemic hit and we actually had to start from scratch-ish, we already had OPC. It was already in existence, but it wasn't paying our bills. What paid our bills was me touring the world and teaching in real life. So I was like, okay, if this has to pay our bills, how does that look like? What is it? What is it looking to put pressure on this, and how do we do it so we're not making compromises that are not, because what most people want is they want a Netflix option. They want to do Pilates whenever they want to do it. They want to have access to their old class whenever they want. But they don't, because they actually don't use it then. How long have you got whether you don't check one of your streaming accounts? And so there were values that I was like, no, this is hell. I'm going to die on this, because that's what makes us unique. Like you're like, no, we're Finding Arizona. We're not finding the US, like we're, or the southwest, or whatever the Sun Belt is, whatever they like to call us. You're not that. So, you know, I think there's things where like this is for sure never gonna change. We're never gonna do that. But what does that look like if it works? And what does working look like? And sometimes you're afraid to dream big because it is possible. It's so scary. So I don't wanna discount that. Brad and I, the only reason I can say that we lucked out is that we were forced in a pandemic to make it work, because it was like we had to pay our bills. We don't, we don't we work for ourselves. There is no one sending me any money for a paycheck to work from home. We have a great couple that we know, and seeing them thrive today is like really fun. We watched these two people doing the dream like they were performers. They both were headliners on The Strip. They had their dream home, and in the same week, both of their shows closed, and we were like, I'm so sorry, and they said this to us, and there was something that always sticks with me. They're like they were velvet handcuffs. And the idea of me going out and audition again, I just don't even want to do it. I'm most grateful that this happened, and he has, he went back to school. He changed his life. They're having a baby like they both have changed, transformed what their resume is and what they do on this planet. And it's cool how it can change, but it also, when you have a consistent paychecks coming in, it can, it's hard. It's hard. So. Jose Acevedo 24:00 I've heard this one individual. I can't even, I'm bad with names, but I'm always so invested in what people say and what their beliefs are. But it's like, I heard this saying, Do your life the nine to five, so that the five to nine is your, you know.Lesley Logan 26:32 Oh yeah. You work to live, not live to work. So you're like, your nine to five is only there to make sure that your five to nine is super cool.Jose Acevedo 26:39 Yeah and so that's where I'm at right now in life, and it's just really been great. And it's, I cannot tell you that it makes me feel good that A. I still have a passion for it, and B. it's building this legacy, not just for me, but for the little guy. In all honesty, fatherhood has changed a lot about how I see the world, how I perceive the world, and how I, you know, go about the world and it's joy when he says that I have fun doing a podcast is the best thing that I can say about what this means to me now, because it's just again, I want him to know that I'm a good dad, but I also want him to know that I'm a good person as well, because I care enough that I have these conversations with the people, because I don't want to feel like I don't love the world. I don't want to, I don't want him to think that you can't, you, you're, you need to be afraid of everyone. I want him to know that there are good people out there, and there's a community that will back him, and so hopefully down the road, he'll see a couple of the episodes and be like, my dad, I love him. He did a great job doing this.Lesley Logan 27:49 That's so beautiful. That's amazing, and it is interesting. We can see our life through the lens of someone else, because there's a lot of things that can weigh on us that actually have nothing to do with the big picture, but they feel very important. There are certain things that really make sure that they're like, I want to be heard and I want to be seen, that actually are not that big of a deal, and they're not part of the goals. But when the obstacle happens or the mess happens, they can feel like they're priority. And then you have this guy, his name's Atlas, right? Jose Acevedo 28:18 Yeah, his name's Atlas, yeah. Lesley Logan 28:19 Atlas go, did you have fun doing this thing that you love? And it's like, yeah, thank you for bringing me back down to earth and remind me what I do. That's so, it's so fun. It's so cute. Jose Acevedo 28:27 Yeah, it's just something about his joy of the world and life itself, it just brings me back to like, calm and steady. And again, it's like, fatherhood has changed me 100% from this, you know, I always felt like I was like, I'm so selfish. I'm like, I want so much for myself. Then he came into my world, and he's changed so much about me, and I want so much for him, and so much for him to see everything and give him a lot of the things that I didn't have as a child. But I understood, I understand now as an adult, my parents did the best that they could with everything that they had, and that is all I want to do for him. And if that means, you know, keep podcasting because it makes you happy, dad, then I'm going to keep doing that. And you know, there's a lot of things that it's just, again, they're not as important in hindsight right now, because I'm just really so glad that he's given me the opportunity to see the world and through his eyes and through his perspective, and want to just make it the happiest, joyous childhood ever. Lesley Logan 28:51 Oh, my goodness. And also, you're not sacrificing something you love because you think it will make that you're showing your son, you and Britt are both showing your child, like, you can do things that make you happy and you don't have to sacrifice the things you love to do that. I think it's really cool for them to grow up in a household where, like, yes, you have a nine to five, but also this other thing that makes you really happy, and you're dedicated to it, and you see it through. We had a guest on Episode Five, everyone. She said actions are caught, not taught. She's very aware that her kids are watching what she says about herself and what she does. I want to ask we don't have Britt here today, so unfortunately, we'll have to hang out with her another moment. But you work with your spouse on this podcast. Brad and I work together, and I'm sure you guys get all the time,. I don't know, I don't want to assume, but people are like, oh my God, tell me how you and Brad work together because I think I want to work with my partner. I find myself going, maybe don't do it. And I love working with my husband. But also, I'm particularly aware that it's not unicorn and glitter all the time. Jose Acevedo 30:38 Yeah, absolutely, yeah. Lesley Logan 30:39 So tell us how it came to be that Britt started working on the show and like, how do you two each share this incredible podcast together? How do you guys make it work?Jose Acevedo 30:50 Yeah, so we had this conversation too. It's like on my podcast, where it's I told you about how I met her through work and through working in a co-working office, and just again, being intimidated by someone of her stature at the time, she had her own business, and I was just working my first big boy job out of college, and really it was like I was interested in her, and she asked me for my WiFi password. We had these conversations. We were getting to know each other. And then I was like, I want to take you out on a date. I don't think I have the time during the weekend, and I'm kind of worried to tell you why. And she's like, why are you embarrassed? I'm like, I'm embarrassed because I have this podcast that keeps me very busy when I'm not working here on my job and she's like, oh, I love podcasts. So she binged the entirety of all my podcasts that weekend, and she was like, look, I love what you do. I think it's so interesting. Can I help you somehow? Is there some way I can help you take photos or something? I was like, that would be really great. That would be really awesome. And I would thank you so much. And if I pay you, like, let me. She's like, no, no, no. Just let me help you and you can teach me. And so I was like, she was interested in photography at the time. So she was like, okay, let's go do this first episode. And then actually turned into a date. It was really her way of showing interest in me and wanting to do this together. And she took photos the very first time as a date. And we, you know, had, it was luckily, at an ice cream shop, and it was this, like shaved ice. So she took photos. We ate and had dessert afterwards. And then it evolved into dating a lot. And she was being involved. She was helping me produce. She was helping me get clients, get people on the show. And then she came up with ideas on how to actually make this a business. And I took it to heart because she owned her own business. And we had these conversations before about like, how does Finding Arizona become more than just a podcast? How do we approach it in a business aspect? And I very much, I think, what is the best part about our relationship is I'm very open to her having a conversation with me. Communication, I think, is our best ability between the two of us. I think one, her vulnerability and empathetic nature to connect with me and wanting to share her ideas was the biggest part of how we grew together and how we emotionally stayed connected, but also really move forward in hard times, having being communicative and just communicating how we feel, how we think we should go about, you know, moving forward through a struggle or anything like that. I think that is the best way that we kind of came together and said, okay, this is how the business work. I showed her everything. I was like, this is how I do everything. Where do I go from here? Like, how do I go and move this forward? How do I make this a business? How do I, you know, do my taxes through this and all these things. And so she sat down with me. We've had this conversations on more than one occasion of these are the things that you need to have this business thrive. And so she was kind of teaching me and being my coach. And now we're, I'd like to say we're on the same page a lot of the times when it comes to what we should be providing. What we should be doing next. What are should be the next goal, baby step forward and communication. I think having those points in our relationship to A. talk about ourselves and talk about how we feel about each other, but B. talk about the business. So typically, we'll have, and this is kind of looking into the our relationship, at the end of the year, we'll have kind of this business conversation, but throughout the year we'll have personal conversations, go on dates, really try our best to talk about leave the business side and talk about A. our goals as parents and our goals as a couple, and really put that towards our date life, and then leave the business aspect for, you know, the quarterly stuff, the quarterly meetings and having those really hard conversations, like, how are we going to make money off of this? Or, how are we going to, you know, move forward into the next quarter of like business and how we, what events are we going to go to? Who are we connecting with? How are we even teaching ourselves new things so that we can add it to our repertoire of things that we provide for the podcast? So I think having a point of conversation with your significant other, and making sure you also separate some of those things, because it can get really murky if you bring in and she's trying to have a conversation about relationships, but you're trying to talk about the business. It's really separating those two entities, and I like to say Church and State sort of thing. But you know that sort of idea of like, we really try our best to have those date nights throughout the year and talk about our relationship, talk about who we are, talk about things that aren't, don't do anything with the podcast or business, and then leaving scheduled appointment dates of businessy talk and things like that. So it can be however you want to retrofit that, whether, if you want to talk more about the business, you know you want to have more dates, whatever it may be, but I think having those scheduled items is very vital to checking in, not only for yourself, but for your significant other, if you are working with them and making sure that you're what we say on the same page and moving forward together.Lesley Logan 36:46 Yeah, I think that's really, I love that you prioritize the relationship. Because I think if we prioritize the business goals, then it's really easy to forget why you're doing it and what it's for. And if you are someone who works for yourself, the business has to work for you, and otherwise you just created yourself a boss that's very demanding. So when we bought this house in Vegas, we sat down in April of 2020, we're like, well, what do we want for our lives? Forget the business. What do we want for our lives? Where do we want to live? Where do we want to work? What does our schedule look like? How much money do we make? How much does it cost to live the life we want to live? And then we went to the business and go, okay, the business has to support this life, as opposed to us supporting the business. And I think that that's really important. And so, yeah, you're right. However you want to retrofit that y'all is up to you, but make sure your personal goals are the priority. Because whether you work for yourself or you have a job, the job is there because it's helping. It gives you access to the things that you want. You know, there's this amazing book that I read so many years ago, and it's called, I want to say it's called sunny, it's like, not sunny side up, but it was like something like that. And it was not about whether you saw the glass half full or the glass half empty. You saw something in the glass. But one of the things that she said in there was about parking or driving away. The story was like, she's at brunch, and it was outdoors, and a car drove up, and the car was idling. It was pulled up to park, but it didn't turn off. It just idled, and over, she watched how, she stopped her conversation, and then how the whole area of the brunch stopped their conversation to look at like, what is this car doing? Because it makes everyone uneasy. What is this, what does this car do? Is it gonna go? Is it gonna stay? What's going on? And so the idea was, like, you need to park or drive away. And then she went into a story about a person who didn't love their job. It wasn't awesome when they actually looked for other jobs that they realized was, well, this job allows me to pay for the private school my kids are in. I get off work at a time that lets me spend time with them, lets me do this. And so she reframed the job that she had to this job may not be my dream job, but it provides me with the dream life I have. And we can get a little confused, and so I just want to go back to know what your goals are for your relationship or for your family or for yourself, if you're by yourself, and then the business goals have to reflect that.Jose Acevedo 39:05 I think I look back on the early part of our relationship, and I say to myself, I was embarrassed at the time because of the podcast just taking up so much time in my life. I look back at it now, I'm like, I was sort of embarrassed too, and I didn't address this personally because I didn't want it to take over her life as well, because I really wanted this thing to really be something, but I also didn't want it to take over her life and be, but she has shown me that it can provide us with an opportunity to, like, you, said, live the life that we want, and share so much of our own world of like she's made up these things of like the blog wouldn't be what it is today without her. The vlog is a combination of all of our videos, but it's like this way of sharing our family life with our fans, but also it's like this other thing, of like, it's home movies for our family who live far away from us that don't get a chance to see us a lot. So it's like this beautiful thing of sharing that with them, but also with our fans as well, and she's shown so much of how much she cares about this podcast and how much she cares about others that I'm still amazed by her. I'm still intimidated by her on so many of those factors. Because without her being in my corner, I don't think that I would be the person that I am today, but I also don't think the business would be where it's at today. And I thank her all the time, and I hope she knows this, but I think she is the cornerstone of what makes this podcast have a heart, and I think she's the best part of me. She's the best part of our family, and she's really, truly, this entity that I cannot describe any more than she is the heart of this business. Lesley Logan 41:07 Oh my gosh. Well, we have to let Britt, when she listens to this, have a moment to enjoy that lovely speech for her. So wanna take a brief break, and then we're gonna find out how people can find you and Finding Arizona, and all the things that you guys are doing together. Lesley Logan 41:19 Okay, Jose, you are like one of the most beautiful humans in the world. And I think everyone is hoping that their husband is telling someone that exact same speech that you just said about them, Finding Arizona, they can find it anywhere that they're listening to this podcast. But do they have to live in Arizona? Is this something they can enjoy if they're visiting Arizona? And also, what else do you and Britt have for our listeners?Jose Acevedo 41:41 Yeah. So this is available on all podcast platforms, of course, but we also have now video format to a lot of these episodes that we provide on YouTube. And on top of that, like I was discussing earlier in the podcast, we have a vlog that's a little bit of this family life. And what we do for the business, we go to events as well, meeting new people, networking, and we share that along with on the YouTube, we have a website that is available for a blog that gets a little bit more of what we've learned and found through the community and what we're passionate about, what we're intrigued by, that's a little bit more of the inside of our minds being put out into this, like, blog form, so that Britt puts that together. But it's, again, it's all of these things could be found at our website, findingarizonapodcast.com but also on our YouTube page, Finding Arizona podcast, you'll just search it, and you'll find us. You'll see us. We're big smiley people, and we always try our best to make sure that it's routinely updated and that you're constantly getting new items every week. And on top of that, I mean other events that we're going to on a very routine basis. You can catch us a lot of the community events throughout Phoenix. And we are also trying to do a little bit more of in-person 101 classes, teaching the kind of 101 of podcasting, Britt has done an event where she's speaking about it at a Phoenix Design Week. There are a couple of other events that I don't have it in front of me, but I wish I could give you some more information on, and I will actually send an email to you so you can provide that to the individuals. But there are a lot more events that we're going to be in-person for that you can catch us at, say hi and get a little bit more one-to-one action with us. And you will get to see Atlas, too. Atlas loves going on these little adventure excursions, and you'll see him in his little Finding Arizona shirt, and he's always down the clown, and he's a fun time.Lesley Logan 43:34 Oh my gosh, so fun. Yes, you guys should absolutely be teaching people about podcast and getting started, because you've been doing it for 10 years.Jose Acevedo 43:42 Yes and on top of all of those things that we do in person and all that, we actually just started this. And this is something of the service arm of what we provide in video production, audio production. We're calling it The Found House. And you can find it under our web page, The Found House over at findingarizonapodcast.com where you can actually, if you want to work with us, one-to-one and start your own podcast, we provide that option as well.Lesley Logan 44:08 Awesome. That is what we need. Thank you for doing that. Jose Acevedo 44:11 Yes, absolutely. Lesley Logan 44:12 Okay. You guys, all those links are, of course, in the show notes. And if you are wondering about how Finding Arizona podcast is, I was on it with Brad. Brad made an appearance. Holy moly, it's rare. So go listen. You get to hear the inside of his brain on all the things. Jose Acevedo 44:28 I love Brad, by the way. Lesley Logan 44:29 We love Brad. You know what? Here's the thing, everyone loves Brad. And whenever I go anywhere without Brad, they're just like, where's Brad? Where's Brad? So that's why he's not actually allowed to not be there. Because I'm like, am I chopped liver? So. Jose Acevedo 44:41 He's right over there. Go look. And that's sometimes how I feel about Britt and this is the crux of having parenthood be a part of what we do is should some of these events are late at night, and Atlas can't go to those. So one of us has to stay behind to do bedtime story time, and one of us has to go. And then it's if one of us goes, like, where's the other person? Lesley Logan 45:02 Yeah, where are they? What's going on? Well, I love that. It's like, okay, hi, but I'm right here. So you know, you have been such a gem already, but we love to end the episode with, Be It Action Items. Bold, executable, intrinsic or targeted steps people can take to be it till they see it. What do you have for us? Jose Acevedo 45:17 I think it goes back to what we were talking about those baby goal routines set for yourselves. I think you should always try your best to set a big goal, but also make sure that you're taking those routine steps, or those small steps forward to allow yourself and your what your goal is to move to approach that. Take those tiny steps that you know are digestible, edible that you can do and make sure that you're reaching closer and closer, because if you look back on those little steps, you will actually see that you were providing yourself the opportunity to move forward. And one of the big things that I keep going back to, or at least what in our conversations, like life responds to effort. That's something that I heard, is life responds to effort. And you're not making an effort, you're not moving anywhere, you're stagnant. You have to make an effort. And whatever, it's those little things that matter and those little things that count to your goals. Lesley Logan 45:18 Oh, my God. Mic drop on that. That is brilliant. That is, rewind everyone, listen to that last, that was freaking amazing. Jose, Finding Arizona. Thank you for being you. Thank you for sharing your story. Give Britt some love from us. We're hopefully gonna see you guys, when we're in person in Arizona soon. Y'all, how are you gonna use these tips in your life? Tag Finding Arizona. Tag the Be It Pod. Share this with a friend. Share this with an Arizonian but also share this with someone who needs to hear that 10 years ago, it was baby steps and just showing up and being consistent, like we all need these inspirations in our lives and until next time, Be It Till You See It. Lesley Logan 46:52 That's all I got for this episode of the Be It Till You See It Podcast. One thing that would help both myself and future listeners is for you to rate the show and leave a review and follow or subscribe for free wherever you listen to your podcast. Also, make sure to introduce yourself over at the Be It Pod on Instagram. I would love to know more about you. Share this episode with whoever you think needs to hear it. Help us and others Be It Till You See It. Have an awesome day. Be It Till You See It is a production of The Bloom Podcast Network. If you want to leave us a message or a question that we might read on another episode, you can text us at +1-310-905-5534 or send a DM on Instagram @BeItPod.Brad Crowell 47:35 It's written, filmed, and recorded by your host, Lesley Logan, and me, Brad Crowell.Lesley Logan 47:40 It is transcribed, produced and edited by the epic team at Disenyo.co.Brad Crowell 47:44 Our theme music is by Ali at Apex Production Music and our branding by designer and artist, Gianfranco Cioffi.Lesley Logan 47:51 Special thanks to Melissa Solomon for creating our visuals.Brad Crowell 47:55 Also to Angelina Herico for adding all of our content to our website. And finally to Meridith Root for keeping us all on point and on time.Support this podcast at — https://redcircle.com/be-it-till-you-see-it/donationsAdvertising Inquiries: https://redcircle.com/brandsPrivacy & Opt-Out: https://redcircle.com/privacy
Introducing the All Def SquADD Cast show “Versus". It's a podcast with the OG SquADD! Each week, the SquADD will debate topics and vote at the end to see what wins. Versus airs every Monday and you can download and listen wherever podcasts are found. Special Guest Roxxy Haze This Week We Discus Sleep W/o A Pillow vs Sleep W/o A Blanket Lose The Memory Of Everyone You Know vs Everyone You Know Lose Their Memory Of You Spend The Rest Of Your Life Inside vs Outside S/o To Our Sponsors Prize Picks Download PrizePicks App Today Use Code SQUADD https://prizepicks.onelink.me/LME0/SQUADD
Podcast for a deep examination into the career and life choices of Eddie Murphy & Jim Carrey. A battle of Dolittles pits the hosts against each other. Lev becomes a bookie to make a little green off the action. But a newer, WILDer contestant soon throws the battle off its axis. What berry does this third wheel taste like? Find out on this week's episode of 'What the Hell Happened to Them?' Email the cast at whathappenedtothem@gmail.com Disclaimer: This episode was recorded in April 2025. References may feel confusing and/or dated unusually quickly. 'Dr. Dolittle 2' is available on DVD & VHS (special edition?!!): https://www.amazon.com/Dr-Dolittle-Widescreen-Eddie-Murphy/dp/B00026ZDYA/ Music from "Too Bad" by Doug and the Slugs Artwork from BJ West quixotic, united, skeyhill, vekeman, murphy, carrey, versus, vs, doctor, dr, dolittle, macdonald, rappaport, minecraft, carey, animals, symon, pollack, thornberries
Nike are officially bringing back the OG Hypervenom. After running back the Total 90 earlier this year, the Swoosh are once again tapping into its heritage by reissuing the T90 silhouette successor. The 2013 release might feel too recent to reload to some, but the move represents how the sportswear giant are ensuring no nostalgia stone is left unturned following the successful relaunch of the adidas Predator. The VERSUS team assess why it's the right time for the Hypervenom comeback, and who should front its release. Elsewhere, the team share their thoughts on Baller League, and why the upcoming Unity Cup means so much more than just football. ‘The Future of Football' is a podcast from VERSUS bringing you closer to the people, the stories and the ideas shaping the future of the game we love. Mayowa Quadri (@mayowaquadri_) Corey Pellatt (@CoreyPellatt) Amie Cripps (@amiloucri) Ahmed Shooble (@@AhmedShooble)
Introducing the All Def SquADD Cast show “Versus". It's a podcast with the OG SquADD! Each week, the SquADD will debate topics and vote at the end to see what wins. Versus airs every Monday and you can download and listen wherever podcasts are found. Special Guest Keysha E. Chinedu Unaka Herman Wrice This Week We Discuss Burping Every 30 Seconds vs. Farting Every Minute Everyday Is Saturday vs. Everyday Is Sunday Bungee Jump In An Empty Canyon vs. Skydive Over Water S/o To Our Sponsors Better Help https://Betterhelp.com/SQUADD 10% Off Your First Month
Podcast for a deep examination into the career and life choices of Eddie Murphy & Jim Carrey. Special guest Grant Keller comes to the defense of this week's movie because he is too young to realize how dated it is. Patrick sets out to find the fountain of youth to see if he will start liking the film more. Joe is fine not liking "Shrek" or the implied bestiality. What is Lev's thoughts on inter-species romance and why did it land him on "Dateline"? Find out on this week's episode of 'What the Hell Happened to Them?' Email the cast at whathappenedtothem@gmail.com Disclaimer: This episode was recorded in April 2025. References may feel confusing and/or dated unusually quickly. 'Shrek' is available on Blu-ray, DVD, & 4K (if you want all the movies): https://www.amazon.com/Shrek-4-Movie-Collection-Ultra-Digital/dp/B0D1W3F2RV/ Music from "All Star" by The Gregory Brothers Artwork from BJ West quixotic, united, skeyhill, vekeman, murphy, carrey, versus, vs, shrek, myers, keller, animation, pixar, dreamworks, zarna, football, smash, mouth, diaz, lithgow
Xenogamers, sumamos un podcast más y estrenamos nueva sección "Pixeles de Papel" donde iremos analizando libros sobre videojuegos. Estrenamos sección analizando el nuevo libro del amigo Adrián Suárez. Versus top ¿Comprarás Nintendo Switch 2?. Xenotertulia. Hablamos del direct de Nintendo Switch 2. Pixeles de Papel, Los Secretos del Reino de las Sombras. Más allá de Elden Ring: Sadow of the Erdtree. Now Playing.
Arsenal sent the timeline into a spin last week with the news that they're going to launch a dating show for fans of the North London club. While many couldn't understand why a football club would want to create entertainment content, the reality is it's just the latest sign of major clubs recognising their role as global content and culture brands. The VERSUS team talks about why Arsenal are one of the very few clubs who can execute such an ambitious concept. We also look back at this year's edition of the Blue Creator Fund in partnership with Chelsea Foundation, and give Chloe Kelly some much needed flowers. ‘The Future of Football' is a podcast from VERSUS bringing you closer to the people, the stories and the ideas shaping the future of the game we love. Mayowa Quadri (@mayowaquadri_) Corey Pellatt (@CoreyPellatt) Amie Cripps (@amiloucri)
Introducing the All Def SquADD Cast show “Versus". It's a podcast with the OG SquADD! Each week, the SquADD will debate topics and vote at the end to see what wins. Versus airs every Monday and you can download and listen wherever podcasts are found. Special Guest CP Brandon Broady This Week We Discuss Moan Every Time Someone Says Your Name vs Cry During Sex Teleport Anywhere But Arrive Naked vs Fly First Class W/ A Crying Baby Send A Nood To Every Contact vs Post It As Your Profile For An Hour S/o To Our Sponsors Earnin Download The Earnin App Type All Def Squadd Cast
Podcast for a deep examination into the career and life choices of Eddie Murphy & Jim Carrey. Joe is spitting hot, spicy fire after a bad encounter at the cinema. In order to understand the middle class, Patrick buys a lawn and starts mowing it. Will Lev show him how to use the electric lawn mower? Find out on this week's episode of 'What the Hell Happened to Them?' Email the cast at whathappenedtothem@gmail.com Disclaimer: This episode was recorded in March 2025. References may feel confusing and/or dated unusually quickly. 'Dr. Seuss' How The Grinch Stole Christmas' is available on Blu-ray, DVD, & 4K (if you believe in that): https://www.amazon.com/Seuss-Grinch-Stole-Christmas-Blu-ray/dp/B0122YCUJU/ Music from "Whovian Waltz" by Brandon Strader Artwork from BJ West quixotic, united, skeyhill, vekeman, murphy, carrey, versus, vs, grinch, seuss, howard, cumberbatch, karloff, CIA, christmas, flow, baranski, shannon
#RingRust with my #BattleRoyaleWithCheese, pitting #Wrestlecrap against #KayfabeNews... & I enforce Week 1 of my No Kayfabe Policaaaaay, in this week's #3WayDanceOff! #TagMeIn ~ ~ ~ I'd like to hear from you! Please drop me a line @ ring-rust@hotmail.com {Subject Line: Ring Rust} & let me know what you like {or dislike} about my show! I'm always on the lookout for constructive criticism {if you want playlists again, start giving me feedback, people!} ~ ~ ~ Check out my #Unboxing videos, all that snazzy anti-social media & support all my shows http://markjabroni.mysite.com/ ~ ~ ~ RECORDED LIVE @ the Holy Smackdown Hotel in Sunny St. John's NL! RECORDED LIVE @ CHMR FM in sunny St. John's NL! Learn more @ https://www.chmr.ca/ If you want to contribute to Betty Cisneros' Stage 4 Cancer treatment, please donate @ https://www.gofundme.com/f/help-betty-battle-her-cancer-away & if you wanted to contribute to the surgeries of wrestling veteran Lufisto, you can check out her store @ http://www.lufisto.com/store-1/ Anybody interested in helping raise funds to get the late "Viking King" Vince Austin home to us in Newfoundland, can donate @ https://www.gofundme.com/f/in-memory-of-vince-austin SHOW NOTES... 0:03:33 Battle Royale With Cheese: Premier Rougeau Arms Border Guards Heavily 0:04:43 Musicular Interlude 1 0:14:19 Battle Royale With Cheese: Daylight Savings Tiffy Time? 0:16:07 Musicular Interlude 2 0:25:43 Battle Royale With Cheese: Break-a-Wish Foundation 0:27:02 Musicular Interlude 3 0:39:16 Battle Royale With Cheese: Dudley Do-Right, Kevin Owens, Shidely Whiplash! 0:40:54 Musicular Interlude 4 0:48:49 Battle Royale With Cheese: Mister American Made? 0:50:17 Musicular Interlude 5 0:57:47 Assuming the Intermissionary Position 1:02:24 This Week's Macho Fact 1:12:53 Battle Royale With Cheese: Low-Blowing the Education System in the Disunited States of Diabeetusberg 1:13:44 Musicular Interlude 5 1:24:33 This Week's 3-Way Dance-Off: Their Self-Titled Album Isn't Their Debut Album!? 1:45:08 Battle Royale With Cheese: Turning the Tables on Injury & Addiction 1:46:16 Musicular Interlude 6 1:55:48 Battle Royale With Cheese: Cody Rhodes! Versus! Subzero! Fight! 1:34:36 Musicular Interlude 7
Introducing the All Def SquADD Cast show “Versus". It's a podcast with the OG SquADD! Each week, the SquADD will debate topics and vote at the end to see what wins. Versus airs every Monday and you can download and listen wherever podcasts are found. Special Guest Rob Haze Qadir Musa This Week We Discuss Have Batman After You vs The Joker Full Body Of Tattoos You Didn't Pick vs One Large Face Tattoo You Did Become Best Friends W/ Celebrity Crush vs Date Them
Podcast for a deep examination into the career and life choices of Eddie Murphy & Jim Carrey. Patrick gets sick because that's how bad this week's movie is. Joe got his Klumps vaccination earlier, so he's still fine. Lev tries to find a cure to help Patrick be better in time to record. But will the cure be worse than the sickness? Find out on this week's episode of 'What the Hell Happened to Them?' Email the cast at whathappenedtothem@gmail.com Disclaimer: This episode was recorded in March 2025. References may feel confusing and/or dated unusually quickly. 'Nutty Professor II: The Klumps' is available on Blu-ray (probably other formats too): https://www.amazon.com/Nutty-Professor-II-Klumps-Blu-ray/dp/B07F2FYQS8/ Music from "The Girl in Byakkoya" by Susumu Hirasawa Artwork from BJ West quixotic, united, skeyhill, vekeman, murphy, carrey, versus, vs, nutty, professor, prof, ebert, jackson, simpsons, carey, hamster, klumps,
Send us a textStarting season 5 off with two random animated movies. Sleeping Beauty & Up. Exciting announcements too!Support the showGet in touch at...Email us podcastelimination@gmail.comText or send a voice message to 07713163065 and get played on the showThanks for listening.
On today's episode of The Wholesome Fertility Podcast, I am joined by Dr. Nayan Patel @aurowellness, a pharmacist, researcher, and glutathione expert, to explore the critical role glutathione plays in fertility and overall health. Dr. Patel shares his journey from traditional pharmacy to developing a breakthrough delivery system for glutathione through the skin, and why this antioxidant is essential for protecting egg and sperm quality. In this episode, you'll learn how oxidative stress impacts fertility, why diet alone might not be enough, and how his innovative technology can support the body's natural detoxification process. Be sure to tune in for this fascinating conversation packed with practical advice and insights for anyone on the fertility journey! Key Takeaways: Glutathione is the body's most abundant and powerful antioxidant. It plays a vital role in protecting reproductive health by reducing oxidative stress. Most oral supplements don't get absorbed effectively, making Dr. Patel's skin-delivery innovation a game-changer. A healthy lifestyle and cysteine-rich foods are essential for maintaining glutathione levels. Guest Bio: Dr. Nayan Patel @aurowellness is a highly sought-after pharmacist, wellness expert, and thought leader in his industry. Since 1999, he has collaborated with physicians to custom-develop medications and design patient-specific drug and nutrition regimens. As the pharmacist of choice for celebrities, CEOs, and physicians alike, Dr. Patel is recognized for his innovative approach to health and wellness. He is the author of The Glutathione Revolution: Fight Disease, Slow Aging & Increase Energy, which distills over a decade of clinical research on the master antioxidant, glutathione. His patented technology for delivering glutathione topically has revolutionized how the body absorbs this essential molecule. From this breakthrough, he also created the Auro GSH Antioxidant Delivery System, a skincare line designed to deliver antioxidants more efficiently and effectively than ever before. Websites/Social Media Links: Learn more about Dr. Patel's Products Follow Dr. Patel on Facebook For more information about Michelle, visit www.michelleoravitz.com To learn more about ancient wisdom and fertility, you can get Michelle's book at: https://www.michelleoravitz.com/thewayoffertility The Wholesome Fertility facebook group is where you can find free resources and support: https://www.facebook.com/groups/2149554308396504/ Instagram: @thewholesomelotusfertility Facebook: https://www.facebook.com/thewholesomelotus/ ------------------------------- Transcript: # TWF: Dr. Nayan Patel [00:00:00] [00:01:00] **Michelle Oravitz:** So welcome to the podcast, Dr. Patel. **Dr. Nayan Patel:** Well, thank you for having me. I appreciate the time today. **Michelle Oravitz:** Yes, I'm very excited to talk about what we are going to discuss, which is glutathione. But before we get to that, I would love to get your backstory and how you got into the work that you're doing today. **Dr. Nayan Patel:** Oh my god, absolutely. So start off as a pharmacist, as a career as a pharmacist, and after graduation [00:02:00] from pharmacy school. In Southern California, we were, we were trained to take care of the patient's needs and medications. And very quickly I realized that the medications we have at that time were actually not solving any problem. They were just maintaining people's problems. And very, very early on, you know, you have an aha moment in your life. That oh my god, what what did I just do right? Oh, I'm just not solving any problems So I had to turn my career to a completely different angle no former educations in in making medications or doing compounding or customizing medications that dive into the that practice and 25 years later here we are today and looking back at that and said, what a journey, what a turning point I had, because it shaped me for who I am today. I had the privilege of making medications and design treatment plans and drug plans for so many individuals helping them in their health and wellness journey. And then all [00:03:00] roads led to me to a discovery of a novel technology that can deliver glutathione. And it all started because I was just curious to find out how we can help people solve their own problems instead of trying to figure out medications to solve the problems. Right? Even though glutathione is not a, it's, it's something that body produces internally we're using it as a supplement today, but. And overall my goal was not to do anything and just enhance the body's own ability to to defend itself. And so here we are today it's a very interesting career for me for sure. **Michelle Oravitz:** For sure. And first of all, just for people listening that don't really know much about glutathione, I'd love for you to share really what it is and also why it could be so challenging to supplement with. **Dr. Nayan Patel:** Absolutely. so the glutathione in a nutshell Is three amino acids coming together in a single chain. It's a one of the smallest form of peptides we have You two amino acid chains, three amino [00:04:00] acid chains, four, five, 30, 40, 50, and thousands of the chains as well. The simplest form, of course, is glutathione, which is about three amino acids coming together. It's by far the most abundant molecule produced in the human body. And if that's produced so much, we ought to know what it's supposed to do for us. And so that's what my research came back for 140 years that we have known about glutathione. Nobody's ever figured out how to actually get inside your body. And so, 60 years ago, 70 years ago, we had a medication approved by FDA to enhance glutathione level. And as of today, that is the only medication that has been approved ever. In the whole, in the whole world, which is N acetylcysteine, which is one of the amino acids that's been used to produce chlorothione. And that's the only thing that has been available for the last 60, 70 years. **Michelle Oravitz:** So let's talk about what so we definitely, that's one of the things that um, I've been doing for egg health and also sperm [00:05:00] quality, cause it's such a high potent antioxidant. And one of the things that I have always suggested is N acetylcysteine because that's the precursor and we knew that that was like the one way that the body was able to produce it. Okay. Thank you. But then there were some supplements that still supplement with glutathione, liposomal, like different ways, which I know are not really shelf stable. So there's always been challenges with that, but before we continue on with that, I'd love for people to hear, like, what glutathione can benefit, how it can benefit the body. **Dr. Nayan Patel:** So, I understand your audience is interested more in the fertility side of the whole thing. So, you're dealing with rather younger individuals overall which is a good sign because younger patients have, everything at their disposal for the body to respond to even the smallest amount of nutrients that they receive. If the same amount of nutrients is given to an 85 year old person, they're not [00:06:00] going to feel anything, right? But if 20 year old person gets a small amount of good nutrition, they respond very, very well. And so I want to make sure that people understand that **Michelle Oravitz:** And also just to kind of mention um, sometimes we have 40 year olds too, that are trying to conceive or like trying to do IVF. So just kind of like, yeah, the whole, **Dr. Nayan Patel:** They're still spring chicken to **Michelle Oravitz:** okay. Okay. It's good for them to hear that. **Dr. Nayan Patel:** I mean, I've helped people in the very, I mean, in the late forties to get babies as well. So it's not something that's not doable. It's just gets incredibly hard after the age of 40. So it's, not that easy to do so, but the glutathione has multiple properties and understanding what glutathione does is, monument in over. in our therapies because with the two things that we do know is it's the ability for glutathione as an antioxidant to detoxify, neutralize all the free radicals in your body. But the second component is also help you detoxify by conjugating [00:07:00] inside your liver with metabolites and chemicals binding to them. So we can basically get rid of it from from your body. So the two functions that we do know That exists today. There's a lot more research still existing that we need to do. So we, we still are urging researchers to go back and use this new technology product and see if we can find out more things that glutathione can do for us. So one two the sperm or the egg quality is dependent on how your body is able to neutralize those free radicals. Those free radicals are actually toxic to all the embryonic membranes and embryos itself and the quality of the sperm and the egg itself. And neutralizing those free radical of body, there's three ways to do that part. One, you take outside products like vitamin C, and vitamin E, and CoQ10, and and C60s, and I mean, methylene blues, I mean, there's a slew of products that says, oh, we are so called antioxidants, right? So that's [00:08:00] category one. The category two of the products are produced endogenously inside your body are enzymes like catalase, supra oxide, puase, SOD, for short glutathione peroxidase, or GPX for short. So these are the enzymes that the body produces to deal with the oxidative stress or the free radicals. Okay, so those are the category one are the category two. The third category is only one product, which is glutathione. And if you look at it, the body produces so much of glutathione, and the effects of glutathione is so powerful, that if you combine the category one, which is all the antioxidants from outside sources, and the enzymes that your body produces, those two combine, Glutathione can surpass the antioxidant properties. And so I want listeners to understand very carefully is that the glutathione needs to be a basic cornerstone in everybody's arsenal. Every medicine chest in the world should have a [00:09:00] bottle says glutathione And in that bottle either you have a product or it have a note saying that eat healthy food to Let your body produce its own glutathione Either way that note has to be there on every medicine chest out there and you're right There's so much noise out there I want to cut to the noise today because if you just put your favorite search engine or your ai robot is going to tell you hey glirathion, there are a thousand different products out there. Choose one You Right. And as a consumer it's very hard to find out what to choose correctly and people hide behind a great technologies that that exists in the world and said, Oh, my, my product uses this technology. So it's the best one in the world. And you mentioned liposome technology, by the way, I just will let, you know, we were one of the very first few people that actually use liposome to produce the first liposomal glutathione. This was 25 plus years ago, right? And we made the liposome because at that time that was the [00:10:00] best technology that existed in the pharmaceutical world. And the doctor that owned the patents for those came to me and said, Hey, we've been very successful in making this for medications. Can you help me make nutraceuticals with it? Like vitamin C and CoQ10 and PQQ and S Xanthine and Glutathione and so on and so forth. And so we made the products for that doctor. And then a couple of years later. Some work, some did not work. Gluten was one of the products that did not work. So I go back and says, why is that working on everybody? The question I always ask is, hey, it helped my girlfriend. How come it's not helping me? Or it helped my sister. Why, how come it's not helping me? What, what, what am I, how am I different than the other human beings? and in reality, only your face is different. Internally, we are identical. A body has the same heart, the same organs, everything is the same, right? So we have not changed for the last 40, 000 plus years, [00:11:00] how to expect that I'm different than my sister, or I'm different than my girlfriend, or whatever, right? Maybe your genomic mixture is different, but your overall organs and organ systems are identical. And so to me, I said, okay, if it works in one person, it should work on everybody. If I get absorption in one person, I guess you should get absorption in everybody. What's the rate limiting factor? Why is it not happening? And so I didn't have answers at that time. I did not know what to do. So next story is that, okay, you know what? I'll make the intravenous form of glutathione. Hey, if I inject him into the bloodstream, my job's done. Again, took me a few months to figure that portion out how to make that part. And yes, This is long story short, we were Well, again, we were one of the first company pharmacy early on in 2001 to make the injectable form of glutathione. Now, very quickly, we realized that the effects of this glutathione was very short, right? And then I looked back in the research and said, there was a study done in 1991 [00:12:00] saying that if once you inject glutathione, it only stays in the body for between four It takes five to 15 minutes and everything gets destroyed or gets, get, get, it gets into the urine and you pee it out, but an hour and a half later, there was an increase of cysteine, which is one of the amino acids that went up in the blood. And so the researchers concluded that the body was breaking down this glutathione and cysteine was getting reabsorbed by the body and cysteine is being used for your body to produce its own glutathione. I said, okay, I don't care how the body makes it. As long as the body has a gluten, I don't care. But the results were very short lived. And I don't know if you know this thing, but back in early 2000s, one of the doctors came to me. I said, Hey, if it's short lived, that's okay. Let me take you to Vegas because when people drink, they deplete their glutathione levels. If it only stays for 15 minutes, I can revive somebody who's passed out drunk of their minds and I can get them. So. He literally took this product to Vegas and [00:13:00] start helping patients. I read scripts for those kinds of things. And again, I have nothing to do with it. I, unfortunately, I was just the supplier and I was just the maker of the product, but we saved so many lives. We helped so many people, but we were, we learned one thing that the action was not long term. And if I want the long term benefits, because if it's one of your patient, if it's one of your listener, who's, who's trying to get pregnant she, or he has to plan for A 30 day cycle, not a 15 minute. Give me some push right now and I'll be done. No, it's a 30 day cycle. You have to plan everything methodically, right? What am I supposed to do from day one to day seven and from day seven to day 14. And after ovulation, what do I do? And after post ovulation, if there's an embryo implantation, what do I do? And so on and so forth. It's a, it's a whole process and your body needs to be clean this whole time. And none of the products were actually getting the results I was looking for. Later on, I found out, this was 2011 [00:14:00] University of Texas in Austin did a study on the liposome technology product of glirathione. And what they found out was same thing that they saw in intravenous form. The body actually breaks down the glirathione, never absorbs a single molecule of it. Absorbs the cysteine and cysteine is later used to produce his own glutathione. And the end story is, it still works. It still works. But people need to understand, just because it works, it does not mean your body absorbed it. And there's a there's a difference between that one and maybe some people may not appreciate that part But I do appreciate that part because in my case i'm dealing with thousands of patients across the country across the globe now And I want to make sure that I want to give assurance to everybody that hey if I give you a glutathione product No matter what it is going to get inside your body [00:15:00] and absorb it And so the liposome technology product was great until now People got a lot of people got results for almost 80 got results from it but not because it absorbs it because the body was able to Conjugate or take the cysteine and make its own glirathione today Today the things have changed now. Why? because 15 20 years ago We started doing gene testing gene snips You Right at that time it was nobody can afford it. I was fifteen twenty thousand dollars for a blood test Oh gosh, no, nobody can afford that today Same test is 200 bucks 300 bucks, **Michelle Oravitz:** Right. **Dr. Nayan Patel:** right? So now what's happened is that now everybody's doing these gene testings And finally got hey, do I have gene mutation where my body cannot produce gluothione if the answer is yes Then I don't care how much product you take from outside sources, the body is not [00:16:00] able to effectively produce glutathione correctly all the time. And so that to me is one more proof, one more proof that we need a product that your body can actually accept it, incorporate into their own DNA and use it when it needs to. Anyways, I just went off too many tangents no, Thanks very much, interesting. I want you to continue. So how did you find out and, and like how did you discover the product that you have now and what kind of technology does it use and how does it really impact the body? Absolutely. Those **Michelle Oravitz:** nerd in me wants to know **Dr. Nayan Patel:** Yeah. All great, great questions. And I want to, I really want to be an open book. I don't want to hide any information from anybody so that I'll be more than happy to open it up and let everybody know. So earlier when I first started the book. So we had a, we had a couple of barriers. One, what we knew was the body's not going to take any peptides, any amino acid chains to get it to and incorporate it into their own DNA. [00:17:00] What we, what I found out was the body has to make 100 percent of all peptides in the body, the body has to make it. Right. So we knew that I knew that part very early on. So I said, okay, there is no way on earth I'll be able to make a product that your body can use it up. Okay, so now I had to figure out Okay, how do I get this simple tripeptide three amino acid chain peptides into the body? So I first of all, I want to do, I want to create a stable molecule because if I have a stable molecule in my lab, I can work with it. If it's unstable, I don't have time to really experiment on it, right? So my first goal was to make a stable molecule. So that we achieved pretty fast. It took us a couple of years when we got the stable molecule. We took it by mouth. Again what we saw was Sistine went up, so it was not working really, it was getting broken down. We scored into the nose, I said, and if the nose was burning, I said, oh, nobody's going to use this on a daily basis. Of course not, right? It's not a, it's not a fun thing to do. I knew the [00:18:00] injectables was a little bit of an uphill battle because it requires FD approval and all those things. I said, you know what? The only route that was remaining was skin route. And of course, skin is a physical barrier, right? So it's a physical barrier that I have to overcome. And the physical barrier is, is a particle size barrier. So I had to reduce the particle size so small, It can get through the cracks or the pores of your skin and get inside your body. So that was the first challenge I had, which we were able to crack the code in about a couple of years. We had to take this peptides, twist it in such a form that doesn't get broken apart and gets a small, you know, like when you twist the towel, you know how it gets smaller and smaller and smaller, but you twist enough, it can get really small. And so that's what we did with this molecule. It forces microscopically, and we were able to reduce the particle size to much smaller. We got to the skin. The bigger challenge is this glutathione is inside your cells. So now the issue is that, [00:19:00] okay, we release a particle size, we get through your skin. Now, so the physical barrier, we, we all work in the physical barrier. The second was a chemical barrier. Because the cell wall is a lock and key. Hey, you say the magic word and the castle opens up and you can go inside. But if you don't say the magic word, the castle will never open for you. So the question then becomes is that what does the body needs? What does the cell needs to survive? All your mitochondria, the energy powerhouse in your body is in the cells, right? And that to produce the energy, what you need is carbohydrates and sugars. I cannot give you sugars because I give you diabetes and we already have an epidemic of diabetes in the United States across the world nowadays so I said, okay, how do I get a polysaccharide sugar type molecule? That doesn't doesn't do anything about the sugar is completely inert FDA has tested it out and it's completely safe to give to anybody pregnancy no pregnancy children's everybody And can I use that molecule? So we found [00:20:00] dextrin technology. This was a technology that has been out for about 20, 30 years now, but there are no good medications in the world. As even in today's state, there's not too many medications out there. People are still dabbling around. those technology products. And so we use the technology to literally, instead of working with medications, we start working with glutathione. We do the sugar molecule and stuff inside with glutathione. It's like, do you need M& Ms? Do you need **Michelle Oravitz:** No, not anymore, **Dr. Nayan Patel:** Not anymore, Okay, Good. Good. Do you, do you eat M& Ms for the peanuts or for the chocolate? **Michelle Oravitz:** I guess well, I used to like the chocolate ones when I was really, really little. And then later on peanuts, **Dr. Nayan Patel:** Exactly. But the thing is, you don't eat M& Ms for peanuts, you eat M& Ms for the chocolate. But the peanut inside, if you get a peanut, do you spit it out? Or you know what? It's not so bad. I can use it up. **Michelle Oravitz:** It's like I compare it to like, you know, the being able to take those pill things for your dogs where you put it inside a treat and get the dog to eat it. And[00:21:00] **Dr. Nayan Patel:** That's exactly right, right? So I took the carbohydrate, the sugar molecule, stuffed the glutathione inside, you know, so the body, when the carbohydrate hits the cell wall, the cell goes, oh, I can use this up. Right? And sucks it in. Inside is glutathione. But he goes, well, I can use this up too. It's not something new to me, so I can use this up too. Right? And so now, it's like you somebody tells you that, hey, I have a billion dollar coming to you, but it's coming in the mail. Well, that's not helping me right now, but if it hits my wallet, gosh, I can spend it today. Right? So, you can check the mail, it's in a transit, but until it hits the wallet, you cannot do anything about it. Saving glutathione, if the glutathione is in your body, but it's not inside your cell, the, the cell says that, okay, I need the glutathione, but it's way out there. It's not in my cell. I cannot use it up. Here we got inside the cell directly. [00:22:00] When we did that part, like magic just happened. All of a sudden, the body has a product. The body needs it. The money's in the wallet right now. I can go spend it today. And the body can actually use the glutathione immediately To start doing what? Two things that we know of as of right now. One is start neutralizing all the free radicals. That's number one. Number two, start getting my liver cleaned up and start detoxifying all this, all this metabolism in my system. When you do those things up, all of a sudden your whole body or your temple, your, your the sanctuary in your body starts getting healed from inside, starts getting cleaner. And all of a sudden the, main thing, which is our sperm and the eggs. Are not been invaded or not been attacked by this toxic chemicals. **Michelle Oravitz:** Right? **Dr. Nayan Patel:** And so that's, there's, there's my technology. We discovered this in 2007, as you can imagine 2007 it was too far [00:23:00] ahead of the game. There was nothing in the world that exists something even close to this thing. And so there was no studies being done. There's no research articles published. There's nothing out there in the world that I can fall back and say, Hey, go ahead and use it safe. **Michelle Oravitz:** Yeah. **Dr. Nayan Patel:** do that part. So it took me another 13, 14 more years to literally do everything that I can do on my own. I have no funding. I did everything on my own. I put every single thing I have back into this to basically research it out. Apply for the patents, all my work that I did. I, in fact, I published a book about three, four years ago. All the work I did for the first 13 years, I put in a book. I said, Hey. Guys, here's read it, right? This is this is all my work and it's just success stories that I've given to patients and clients and And found friends and family that uses product and and see how how much benefit they got in different areas of life right if you're an athlete versus if you have metabolic disorders versus you have [00:24:00] metabolism, defects if you're on the spectrum because spectrum patients have some sort of Metabolism issues of detoxification issues that they cannot clear the toxins out of the body And they are the autism or aspergers or whatever they got right? So i've all the stories and I have some stories about horses and and dogs and how how they it helped them as well in their in their wellness, thing as well as anyways So that's all the stories in the book the glutton revolution. That's my book. But after everything got done We had a pandemic **Michelle Oravitz:** Right. **Dr. Nayan Patel:** the product was not even released yet You And the pandemic comes around and I've been begged by all the doctors around the country. I said, oh my god Please give us the access to the glutathione because I was working with doctors So they knew about this product, but none of the consumers knew knew about it And so that's when we actually did a soft launch. We didn't have a bottling. We didn't have a boxing. We have nothing at that time No website, we had a website, but it was like a nothing nothing crazy So 2021 [00:25:00] was the first launch of the product now we are here today, but, so anyways, so thanks for asking me this question, but I just wanna make sure the story **Michelle Oravitz:** Yeah, no, I love the story because I think also I have very, very smart listeners, I'll be honest, like with a fertility journey, they are so educated. You know, it's such a motivator to really educate yourself. And a lot of times if I work with people in person online, I see the most educated people, they really know a lot. So I wanted to kind of have a background to really explain how the process works. Cause I feel like it's very empowering for them. And the two things that I know, like an N acetylcysteine. So that works as a precursor to get the cysteine. And then from that gets the body to produce glutathione. And then your product works through the skin and then is enveloped by the carbohydrates, right. Or the yeah, **Dr. Nayan Patel:** is, it, it's, it's a polysaccharides is what we call 'em. And it's embedded inside that one. It's the, analogy I can [00:26:00] give you is that, hey if you need money, there's two ways to get money. One is I'll give you a job. You work at it. And you, you share your trades and then for the reward, I'll give you money. The second part is here's the money in your wallet. I'm not going to give you too much of it. I'm just going to give you enough to survive the rest. You still have to go make it yourself. Right. And so the second part, I give you enough to survive. Your body says to make the rest of the glutathione from the foods you eat and things like that. but a lot of people need, just need a little edge over everybody else. So I just give them extra glutathione to make sure that they are able to use up right now, because when you have a problem today, if you need the money today, and if you give you a job, I said, that's good, but I need the money now. I don't need money two weeks from now. **Michelle Oravitz:** Yeah. **Dr. Nayan Patel:** And so that makes it very, very useful. And in, in certain cases, I'm not saying that is good for everybody. What I am saying that is good for everybody, but the product may not be good for everybody,[00:27:00] but having a healthier lifestyle, having the cysteine rich diet. Is absolutely a must I don't care what what age you are, right? That is absolutely a must So if you do that, if you have a healthy lifestyle, that means avoid the toxins that depletes the glutathione levels Having the diet that consumes that gives all the amino acids those two things combined Will will give you a fighting chance for long periods of time where you don't need any supplementations The supplementation is very good for people that need extra help or temporarily And then once your body gets under control then you can stop it, too **Michelle Oravitz:** Yeah. And then, so the couple of questions that come to my mind is you know, I'm, I'm a, also a big believer, obviously it sounds like it's doing something, but I'm also a big believer that like nature has a very a method for its madness. And I'm wondering, is there a reason why it's under such lock to allow um, glutathione in by itself, rather than having the body produce it? It was just [00:28:00] kind of like something that came to my mind. **Dr. Nayan Patel:** know. **Michelle Oravitz:** you were mentioning that. **Dr. Nayan Patel:** and you're right. I mean, the body is, is equipped to deal with, because any peptides that you, that the body can accept from outside sources can actually get embedded into your DNA. And so having the purity, what if you give somebody else's DNA inside your body? **Michelle Oravitz:** Right. **Dr. Nayan Patel:** Wow. Right. Think about it. Think about it. You're injecting somebody else's DNA. Some, some of the protein from something else that is not made by humans. The body is going to start going to cycle, react to it and say, Oh my God, what if well, we have vaccines right nowadays. What are the vaccines are proteins by outside of viruses, right? How about we use those embedded into our own DNA? So that's the, that's a scary part to me. And so that's the reason why a body does not allow anything from outside sources to get inside your body. It's very [00:29:00] very protective. Glutathione we do know is produced endogenously. It's inside your body, making sure that the glutathione the raw materials that we use Is of the highest highest quality. I would say 99. 99 percent pure is what we need. Otherwise, we just going to have a chance of making sure we have a chance that we can harm our body. And so just so for when I, when I first heard that in 2007, I quickly, I realized that I have to bring manufacturing in house. I can't trust anybody to do this for me. It literally took me eight years to build my own plant out small plant But just enough so that I can control every single thing making sure the water that I use is the highest quality Everything that goes inside is for the highest quality products. That's why I had to Ensure that so I brought everything in house. It was too costly to make it It's still too costly to make it and to [00:30:00] reduce the cost. I had to make sure that I I am, I'm going straight from the manufacturers to the consumers and there's no too many middlemen in between to reduce the cost down. And so we've been doing whatever it takes and you're right. The by doesn't take it. So having that technology to bypass this is somehow empowering that we can do that part. But it's scary is that we can use the same technology to, to hurt somebody too. **Michelle Oravitz:** Mm hmm. Yeah. Yeah. For sure. And thank you for answering that. And also, my question is, what have you seen in the research? Like, what have you seen short term, long term, because you, it sounds like you guys have been working with us for a long time, in the response of people's bodies and conditions. **Dr. Nayan Patel:** Absolutely. So just FYI of a human body gets everything gets, gets redone every 30, 60, 90 to 120 days. That means you get new cells in your bodies all the time.[00:31:00] The body is constantly constantly making new cells, better cells so that you can rejuvenate yourself from inside out, right? So the body is, it's like you're having a house, constantly remodeling your house from inside all the time, right? So no matter what happens, if I make a hole in the wall, you know what, a few months from now it'll be a brand new wall again. I don't have to do anything, just have to wait and don't make it further damage the wall, right? And it'll be repaired by itself. So the body repairs itself. The issue is that. The glutathione can actually improve the repair process to the point where it repairs better. And you can feel the effects much, much faster. Now certain organs take them 12 to 18 months to repair. For example, liver, it takes a long time to repair. So, any, if you're looking for benefits for liver health that may take anywhere from 12 to 18 months. Even though if I have doctors I work with all the time and the doctor says, Oh, my, the liver function tests are coming normal. I said, just because the tests have [00:32:00] no, that doesn't mean the liver is normal, right? I guess you're right. Absolutely right. So they do ultrasounds. They do scans and things like that to figure that portion out. But again, it takes them 12 to 18 months to fix it. At a short term people when they have have issues with oxidative stress. The biggest issue I've seen is these are, these are people that have some gene mutations that cannot produce, they cannot conjugate and make enough glutathione. They have this brain fog that has been lingering on for decades, decades, right? For 10, 20 years sometimes. Of course, these are older people. These are not 20 year olds. And so they've been struggling and All of a sudden, they use a gluotide and about 15 minutes later, they can just see the, just brain just opens up. Now, it is not a, it's not a something to improve your memory. It's not this magic pill that you see in the movies. It's here, one pill, my brain just fires up and I'm, I can think and I can do anything I want to do. It's not that pill, it's a **Michelle Oravitz:** but I'm sure it can prevent things like Alzheimer's or things like that. Mm hmm, [00:33:00] mm **Dr. Nayan Patel:** well, Alzheimer's and Parkinson's and things like that as well. But in the short term, when people see the brain fog clears up, all it's doing is reducing oxidative stress. **Michelle Oravitz:** hmm. **Dr. Nayan Patel:** If you need to reduce oxidative stress, so I've seen results as much as 5 to 15 minutes. Up to two to four weeks in most individual And two three to six months in I would say 99 of the people they see some improvement in their health and wellness and they're most of them are working with the physicians So they're doing some blood tests before and after the doctors are saying what the heck you're doing I don't know what you're doing, but keep on doing it. It's very good for you. So **Michelle Oravitz:** That's really interesting. And then also, if you were to get, you know, outside source of glutathione, the body feels the glutathione, will it make an impact on the body's own production of glutathione now that it feels that it has more. **Dr. Nayan Patel:** Absolutely. And the thing is [00:34:00] the the biggest concern that people have that hey What if if I take glutathione from outside sources with my body shut down his own production? And yes and no, I think the body probably may reduce the production, it probably will not shut it down because keep in mind when we're comparing, because most people have been burned by, hey, if you take steroids, your body will, it'll blow up like a balloon and because the body is not able to make its own regular, its own steroid production, which is true, which is 100 percent true. endocrine system is tightly regulated from your gonadal hormones, your pituitary and your ovaries and your testes and to the brain, which is the pituitary the hypothalamus, right? So they both work together, your brain tells your ovaries to produce the hormones, the ovaries produce the hormones, the ovaries cannot produce the hormones, The brain is going to keep on sending signals. Can you do more? Do more? Do more? Because I can't do anymore. I'm already tired. I'm burnt out. I'm just, I'm shriveled up. I can't do anymore. Right? Versus if you [00:35:00] take a hormone from outside sources, it affects straight to the pituitary. And the pituitaries will shut down and say, Hey, no more producing hormones. You got too much. I don't know where it's coming from, but **Michelle Oravitz:** like a thermostat, **Dr. Nayan Patel:** Right? It's a negative feedback. But when it comes to glutathione, glutathione is not triggered by any brain or hypothalamus. Glutathione is taking three amino acids together, two enzymes, two molecules of ATP, which is energy, and one molecule of NAD for electron transfer. All this to come together to make glutathione. Right? Now this same energy, ATP energy, NAD energy is being used in thousands of chemical reactions that happens every single day. So keep in mind, if your body does not have to produce glutathione, your energy is never wasted. It's used to do other reactions all day long. But the good thing is that glutathione is by far the most abundant molecule produced in the human body. [00:36:00] And after a couple of weeks or so, the body is saying, hey, everything is not working great. Now for two weeks later you see some increasing energy because now the energy is is Getting excess and your body goes. Oh my god. I have excess energy now all of a sudden. It's not a car It's not a caffeine type energy It's not like jumping up and down type of energy, but you do feel good from inside out Right. You do feel good. And all of a sudden you pick up other habits, walking, jogging, cycling, you know, or just going out and just, you just have this, this energy inside your body that you want to do other things. You just feel alive from inside. And so, and then when you stop the glutathione, the body says, okay, oh, should we have, we need more glutathione. So the first energy goes towards producing glutathione, but if you have enough glutathione, that energy has been used to produce other peptides. Keep in mind, a muscle needs what? 6, 100 amino acids coming together. Takes a lot of energy to produce muscle fiber. So if you're not [00:37:00] using the energy to produce glutathione, hey, hopefully it goes to producing more muscle mass. I'm hoping for that. **Michelle Oravitz:** Yeah. . And is there like a limit on how long you should take it? you know, is there a limit that you have? **Dr. Nayan Patel:** So, I do know that your body needs glutathione until the last day you die. So, until that day, you have to take it. After you're dead, I'm not sure if your body needs glutathione or not. So, that's a joke. I'm sorry. But your body needs glutathione to survive. Every single day. So the needs are going to be the endless. the better question to me is that do I need to supplement every single day of my life? That's a way better question for me to answer is to that that question came to me in my mind long time ago as well. And so what I have found out is that the body needs glutathione. to survive. Your body has the ability to produce glutathione, plenty of it on a daily basis. And what I found in [00:38:00] my research that up until about the age of 30, there is no need for any supplementation. None. Improve your diet, reduce your exposure to toxicities. You should be fine. **Michelle Oravitz:** Right? **Dr. Nayan Patel:** Between 32, 35, if you have a healthier lifestyle, don't drink alcohol. Don't expose yourself to heavy levels of toxicities. Don't do sunbathing a whole lot. And having a very clean diet, you might still be okay. 35 to 40, I would say 80, 90 percent of the people may need to supplement gluathione, over 40, I have yet to find somebody who has normal levels of gluathione and so the question that I ask is, Hey, what's Well, my mom in the fifties and sixties never had to use a gluathide, and she lived for long periods of time, so why is it today, right? But keep in mind, at that time, sixty years ago, maybe the world population was three billion, now we are eight billion population. And who are the biggest polluters in the world? Is it the [00:39:00] animals or the humans? **Michelle Oravitz:** Humans. **Dr. Nayan Patel:** Humans. Animals don't even wear clothing. They don't even do anything. They don't have to build any houses and, and destroy the world. They just live, enjoy the world and leave the world the way it was when they came in. Us humans wants to fly, wants to build a hundred story buildings and wants to drive cars and wants to do all kinds of things. So we are the biggest polluters and the pollution has literally what more than doubled in the last 60 years. So if we say that the, the modernist society is polluted, the answer is absolutely yes. And it's not, it's not like we are turning the tables and we're going on the other way around. So like it or not, nobody's willing to give the modern day conveniences at this point. They don't, they're not going to do that part. So the question is that yes, Maybe my mom did not need gluten until the age of 50 or 60 [00:40:00] maybe. That's dropped down to 30, 35 or 40 at this point. And I'm scared for my kids because they may need glutathione at the age of 25 That's that's not a good thing to do, but it's just just telling us that our memory is getting more and more polluted and we need to figure out every single thing that we can do to enhance our body to stay clean from inside. **Michelle Oravitz:** And is there a benefit to taking N acetylcysteine as well as the, the skin, um, supplementation? **Dr. Nayan Patel:** okay, so NAC or cysteine so there are about eight essential amino acids that you have to take every single day Cysteine is not one of them Cysteine, Glycerine, and Glycine. Those are the three amino acids that's used to produce glutathione. Those three are not even in the part of the eight essential amino acids. So if you take cysteine and the glutathione topical version that we have, the cysteine is not going to be used up to produce glutathione at all. It may be used up for some other components, but not for [00:41:00] glutathione. I would suggest that if you're doing that part, then save your money and just improve your diet, right? If you have the money, I would rather you invest in those eight essential amino acids. Those are much better to do that, like Lucid and Proline. And so those are much more better to for you to use it on a daily basis. I'd rather you spend the money on that than to spend the money on the SysTeam. **Michelle Oravitz:** Got it. And then what are some of the foods and, that you would recommend for the glutathione diet? **Dr. Nayan Patel:** Michelle, I've been told not to advise people on diet **Michelle Oravitz:** Okay. Thank you **Dr. Nayan Patel:** is worse than the religion and politics. So I'm going to tell you one thing. All right. So everybody has a, has an AI robot. Everybody has access to AI robot. Go type it up. Sistine rich foods. **Michelle Oravitz:** Sistine Richards **Dr. Nayan Patel:** You're going to get your vegan choices, vegetarian choices, carnivore, [00:42:00] paleo, Atkins. I don't know what a longevity diet. I don't know. Don't die diet. I, I don't know. There's so many diets out there right there right now. All these diets are going to be satisfied if you just type in the word system food and see what food are you willing to eat and make and have a variety of foods from that list that you consume on a daily basis. Like what's in that list? I, you know, on an everyday basis, every single day. **Michelle Oravitz:** Yeah **Dr. Nayan Patel:** in there, asparagus in there, there's oysters and chicken and turkey. And I mean, you can name it, right? There's so much stuff is in there that you can consume. It's not a small list, right? But you have to make it a part of the routine. But that's just one thing. That's just one thing. The second part, which is utmost important, is limit. Limit your exposure to toxicities, **Michelle Oravitz:** yes true [00:43:00] Oh, **Dr. Nayan Patel:** pure. Right is important and because of that guess what my technology I even dove into the skincare as well because because most of my customers were females. Well now they are like 50 50 today But at that time all my customers female and they look at the technology and say hey Can you give me all the antioxidants for my face as well? I said sure. It's that's easy, right? So I just went got all the antioxidants and I said, okay Put it squeeze the size right so I can shove a whole bunch of stuff into this couple of products And so I have like seven or eight different antioxidants in full concentration and some are even more in like two creams right And then two of the serums I give like 10x of what you what you get from any of the products in the marketplace today so I give you a vitamin c and glutathione in a very high concentration to your skin Gets your skin completely disperses really really fast and gets gets to the all the skin in your whole body And so anyways, so I did that [00:44:00] **Michelle Oravitz:** if you do that, To your face, is that the same thing, the same technology that will get glutathione in your cells? So it's kind of like two in one? **Dr. Nayan Patel:** So it is, it is it's the same technology, but what we have to done is we have to identify the speed and how deep I want to go inside. So the skincare is more for, **Michelle Oravitz:** different. It's more **Dr. Nayan Patel:** yeah, but I would always say that if you're using both that do not double up, do not double up, right? If you're using both that your skincare routine, as is the way it's been introduced to you, and then just add on the, the top of glue that just once a day. **Michelle Oravitz:** I **Dr. Nayan Patel:** And you, and you still get the, I mean, you get full benefit. That's the ultimate Longevity hack is what I call them, right? Cause the beauty is inside out. The ultimate longevity hack is you do the full skincare routine and just do once a day of the glutathione. If you don't do the skincare routine, just the glutathione twice a day is, is, is, is what you need. That's an ultimate bio is, [00:45:00] **Michelle Oravitz:** Oh, that's great. **Dr. Nayan Patel:** I have. **Michelle Oravitz:** Well, listen, I mean, I'm curious. I'm sure people listening are very curious, how can we find out more? How can we buy this stuff and get ahold of it? **Dr. Nayan Patel:** Absolutely. So, my website is oral wellness. com. A U R O wellness. com. Go to the website. There is a two part on the top is skincare and wellness. Otherwise you can go to oral skincare. com as well. The same thing. My urge is that if you are any of this patients that is Not able to give up monitor conveniences or you may suspect that you may have low glutathione levels I would probably strongly suggest you try it for 30 days It is, we do offer a hundred percent, a hundred percent money back guarantee. We don't charge shipping and handling. We'll refund you everything, right? We will, we will do full refund of everything. Cause I just want people to try it out. And once you try it for 30 days and if you see slight benefit of [00:46:00] it then it's the best thing that can happen to you for the rest of your life. It's one thing that I have, I have customers for now for 17 years, since the first we discovered this product. That will, that's like a, it's a go to product in the arsenal. It's like, it's always there. And I'll tell you, I'll give you another analogy right now, because I wanted people to really understand what this is, because as you age, your body is deteriorating, is diseased, and it is, is, is breaking down, right? It's like. You go to your, when you go to your home you leave your door open. And as soon as I leave the door open, the dust, the wind blows the leaves inside. And so what you do is you bring your vacuum out or your, or your broom out and start sweeping and guess what? There's more dust and more leaves coming out. Right? So what do you do? I'll say, Oh my God, I forgot to close the door. Once you close the door, you can literally clean the whole house from inside and make [00:47:00] it brand new again. Right? Oxidative stress, oxidative stress, production of free radicals is the opening of the door analogy in your body. Oxidative stress is not doing anything, but it's allowing every single thing to come inside your body. And destroy the body from inside and unless you block that and close it up You cannot buy your body does not heal from inside, right? So the glutathione is actually closing the door is actually closing the door and then allowing your body to what to start getting? Cleaned up from inside and start repairing itself inside So at the bare minimum at the bare minimum if you do for four months You're going to have every single day Products in your body, every single cells, organs, every single thing you're going to have allowed them the chance to [00:48:00] regenerate self. **Michelle Oravitz:** Yeah. **Dr. Nayan Patel:** after four months, yeah, it's after four months, it's like game over. So I have people that even today's they, they said, I know what I have to do. It's just that I just keep on forgetting. I said, that's okay. You know, close the door first. You know, it's, it's no fun sweeping and wrecking your house every single day. **Michelle Oravitz:** No, no, it's not. I agree. Wow. This is amazing. Really, really fascinating information. I just love the fact that you have a background from, from ecology. I mean, that you understand it really from the inside out and that you were able to apply technology and really understand it from your perspective and that you had these ideas to create a product like that, that's really cool. **Dr. Nayan Patel:** and I, I wish I had this product when we were going through our early on in my life because my wife had a hard time conceiving and it took us nine years to have a first son. Yeah, and it's not that we were trying for nine years. It's just that [00:49:00] after marriage, it took us nine years to have the first son and we only tried for maybe about a couple of years before. And then. We did, I think we did one, one, I think two IVF cycles. And I said, this will be the last one. We'll never do it again because I know the damage it causes to the human body. And I wasn't the one suffering, but I know it was going to destroy her body for the rest of her life. So I was not willing to put up with make her go through the process, even though it was like something that is so blissful to you, right? When you have a kid. So, yeah, we did all the traditional because I was pharmacist. I knew I'll do all the hormone therapies. I did all the hormones correctly. Everything was just fine, but she just was not producing any follicles. The follicles were there, but they're not producing any eggs. I knew that it was oxygen stress, but at that time I had nolu thi product in me. And So uh, it is just so unfortunate, right? But today you have that if you are a young person that is trying to conceive you have this thing, [00:50:00] at the very least, just use it for a few months. It gives it by the chance. And and, and hopefully you have a healthy baby. That's, that's always my **Michelle Oravitz:** Yeah, that's the hope. Yes. And sending all of that good, good energy and good thoughts to everybody listening. So thank you so much, Dr. Patel for coming on. This is a great conversation. I will have all the links to the website and everything in the episode notes for people to view if they want to stop, stop the car and then go look, but thank you so much for coming on today. This is a great conversation. **Dr. Nayan Patel:** Appreciate your time today. It's my pleasure to be here today. Thank you. [00:51:00] [00:52:00]
Y'all! We've reached the season finale, and although we were originally planning to recap episodes 9 and 9.5, daddy duties took priority. But don't worry—we've got you covered! The ladies stepped up and created an all-new episode on the fly.For all the millennials, do you remember the big moment when Swizz Beatz and Timbaland kicked off "Versus" in 2020? We witnessed some epic moments, like the Nelly and Ashanti reunion. Who would've guessed that iconic hug would turn into a marriage and a baby? Of course, not everyone has the same experience. Take Jessica, for instance, who's spun the block on her high school first love over and over again. (Yikes)So, what would you do if your old love pulled a Nelly? Would you follow Ashanti's lead or avoid contact like the pandemic?As promised, here's the link to purchase Peggy's first (but not last) book: Affirmations: Empowering & Healing Black WomenPvolcywrites.squarespace.com Connect with us:
Introducing the All Def SquADD Cast show “Versus". It's a podcast with the OG SquADD! Each week, the SquADD will debate topics and vote at the end to see what wins. Versus airs every Monday and you can download and listen wherever podcasts are found. Special Guest Roxxy Haze Herman Wrice This Week We Discuss Midevil Fight W/ Swords & Armor vs Wild West Duel Visit An Iconic Tourist Spot At Peak Season vs Visit Hidden Gem W/ No One Around S/o To Our Sponsors Better Help https://BetterHelp.com/SQUADD
Podcast for a deep examination into the career and life choices of Eddie Murphy & Jim Carrey. Patrick becomes embroiled in a music rights struggle with a powerful puppeteer (whose name we can't legally publish here). Joe accidentally starts playing Fortnight and becomes addicted to tea bags. Why then did he not like the cup of Earl Gray that Lev brought to the recording studio for him? Find out on this week's episode of 'What the Hell Happened to Them?' Email the cast at whathappenedtothem@gmail.com Disclaimer: This episode was recorded in March 2025. References may feel confusing and/or dated unusually quickly. 'Me, Myself, & Irene' is available on DVD, VHS, & Multi-format (just a fancy word for Blu-ray +plus other crap): https://www.amazon.com/Myself-Irene-Blu-ray-Jim-Carrey/dp/B000MNOXZI/ Music from "Highway (Under Construction)" by Gorillaz Artwork from BJ West quixotic, united, skeyhill, vekeman, murphy, carrey, versus, vs, me, myself, irene, ebert, siskel, farelly, carey, old, Zellweger, anderson, hackman,
Send us a text24 MPH!!! It takes the biscuit!Anyway it's the final of our mini season of Elimination. It's two mammoth meals...Indian Food against Full English Breakfast!!Support the showGet in touch at...Email us podcastelimination@gmail.comText or send a voice message to 07713163065 and get played on the showThanks for listening.
Welcome to The Force Unscripted Podcast, where Star Wars fans share unfiltered discussions, fresh insights, and genuine camaraderie in exploring the galaxy far, far away. Tune in weekly for authentic conversations that celebrate the timeless appeal of Star Wars. May the Force be with you on this adventure!------------------------------------------------------------------------------------------------------------------Come visit our website and leave us a review, voice note or topics you may want discussed on the show!The Force Unscripted Website------------------------------------------------------------------------------------------------------------------Be sure to follow us any where you want to get your podcast fix, as well as on Twitter (formerly known as X) where we post updates about the podcast and on Twitch, where we do our live recordings for the podcast!LinkTreeTwitter (Formerly Known As X)Twitch------------------------------------------------------------------------------------------------------------------In this episode of "Versus", catch the battle of Anakin Skywalker versus Jacen Solo between NKDA and Wen'Shi
Podcast for a deep examination into the career and life choices of Eddie Murphy & Jim Carrey. Patrick leaves the recording early to go hunt for a 20 year old treasure. Joe has been looking to stretch his creative legs so he turns this episode into one big anti-comedy performance piece. Which of those storylines does Lev join? Find out on this week's episode of 'What the Hell Happened to Them?' Email the cast at whathappenedtothem@gmail.com Disclaimer: This episode was recorded in February 2025. References may feel confusing and/or dated unusually quickly. 'Man on the Moon' is available on Blu-ray, DVD, & VHS (for you hipsters out there): https://www.amazon.com/Man-Moon-Jim-Carrey/dp/B09NGSV6TG/ Music from "I Will Survive" by Tony Clifton and "Mighty Mouse Theme (Here I Come to Save the Day)" by Marshall Barer Artwork from BJ West quixotic, united, skeyhill, vekeman, murphy, carrey, versus, vs, Man, moon, kaufman, ebert, devito, taxi, danza, lloyd, henner, conaway, kane, chalamet
Send us a textThe battle of the big boys!!INDIAN Vs SUNDAY ROAST!!Support the showGet in touch at...Email us podcastelimination@gmail.comText or send a voice message to 07713163065 and get played on the showThanks for listening.
Podcast for a deep examination into the career and life choices of Eddie Murphy & Jim Carrey. Patrick and Joe recap the good and particularly the bad of the 2024 Oscars. Will "Wicked" ruin their good time? Find out on this week's episode of 'What the Hell Happened to Them?' Email the cast at whathappenedtothem@gmail.com Disclaimer: This episode was recorded in March 2025. References may feel confusing and/or dated unusually quickly. Music from "The Oscar Show Theme" by ??? and "The Oscar Song" by The Guy Who Sings Your Name Over and Over Artwork from BJ West quixotic, united, skeyhill, vekeman, murphy, carrey, versus, vs, oscars, 2024, anora, brutalist, baker, oscar, substance, wicked, conclave, conan, hackman
Introducing the All Def SquADD Cast show “Versus". It's a podcast with the OG SquADD! Each week, the SquADD will debate topics and vote at the end to see what wins. Versus airs every Monday and you can download and listen wherever podcasts are found. Special Guest Keenan Baker Roxxy Haze Courtney Haynes This Week We Discuss Taste Colors vs See Colors Control Weather W/ Emotions cs Control People W/ Your Mind S/o To Our Sponsors Better Help https://betterhelp.com/squadd Prize Picks Download the app today & use the code SQUADD to gwt $50 instantly after you play your first $5 lineup!
Comparison is the thief of joy, and it can lead you into a downward spiral of performance. In today's Monday Morning Moments podcast episode in our series entitled "It's Not About You," I share different ways that we can compare ourselves, the trap of comparison and 6 ways it can steal your joy and lead you into a downward spiral, and 3 ways you can combat comparison in sports, business, and life. Show Notes:Comparison can be defined as "the thief of joy."Ways we can compare:To othersTo our previous selfTo what others haveTo what we wished we hadWhen we fall into the trap of comparison, we forsake the opportunity to step into the current moment with joy, gratefulness, and faithfulness.6 Ways Comparison Leads Us Into A Downward Spiral:Comparison steals our joy.Comparison wastes our time.Comparison robs us of being fully present and giving our best.Comparison leads to complacency."At least I am doing better than them."Comparison leads to a scarcity mentality.Versus having an Abundance mentality.Idea that there is only so much glory to go around and that if someone else wins or succeeds that we begin a downward spiral of doubt towards ourselves versus knowing we can also have another opportunity to succeed in the next moment.Comparison undermines a growth mindset.Comparison nurtures a fixed mindset. Joy nurtures a growth mindset.Comparison discredits God who created us.He has uniquely created you with gifts and talents and given you moments to glorify Him in the process of using your gifts and talents in all areas of your life.He did not create us to compare ourselves to others. He wants us to be content with who we are and make the most of the moments we have been given.Ways to combat comparison:Be grateful for who you are and what you have.Be content in all circumstances. Paul in Philippians 4Become a "Rejoice Always" type of person“Rejoice always, pray without ceasing, give thanks in all circumstances; for this is the will of God in Christ Jesus for you.” 1 Thessalonians 5:16-18 ESV"This is the day that the Lord has made; let us rejoice and be glad in it." Psalm 118:24 New Episodes of the Monday Morning Moments Podcast are released every Monday on your favorite podcast platforms as well as on YouTube. We also release The Coach's Corner segment on Thursdays. You can subscribe below and never miss a new episode.JOIN NOW!
This is the 42th Installment of THe MiDNiGHT CaST. Jiggy and Joe talk about the latest Weeknd album "Hurry Up Tomrrow", Central Cee's "Can't Rush Greatness", Travis Scott's "4x4" and more!Time Stamp: Intro/Introductions: 00:00 - 2:37Kendrick Lamar Half-Time Show: 3:39 - 18:52The Weeknd's "Hurry Up Tomorrow" Album review: 19:54 - 42:21Travis Scott's "4x4": 43:22 - 45:01Central Cee's "Can't Rush Greatness album review: 46:03 - 51:11SZA's Lana Deluxe: 52:13 - 56:07 Extra talk about Jeremiah's Christmas album : 57:09 - 58:36Jiggy's latest Versus between Bobby V and Lloyd: 58:37 - 1:02:10Jiggy and Joe's ending Advice: 1:02:11 - 1:06:00MiDNiGHT PLuG: 1:06:01 - END Music:Spaceships by Chelsea Reject & T'Nah: 2:38 - 3:38All Peace by Kyshabazz (feat. Beachboi Tahj): 18:53 - 19:53Club Venus by Ania Hoo: 42:22 - 43:22Fruta! (Prod. Cudimitsu ) by Kurupi (feat. Diani): 45:02 - 46:02Gata Negra by Yah-ra: 51:12 - 52:12Argus by Foule Monk x Cise Greeny: 56:08 - 57:07MiDNiGHT PLuG: Rice by Oooman: 1:08:05 - END
Introducing the All Def SquADD Cast show “Versus". It's a podcast with the OG SquADD! Each week, the SquADD will debate topics and vote at the end to see what wins. Versus airs every Monday and you can download and listen wherever podcasts are found. Special Guest Roxxy Haze Brandon Broady This Week We Discuss Beef with Kendrick or beef with 50cent 60 Days In General Pop vs 20 Days In Solitary Confidment Take A Technology Free Vacation vs Document Every Thing On Vacation
Podcast for a deep examination into the career and life choices of Eddie Murphy & Jim Carrey. Patrick and Joe talk about their favorite films of the past year and probably a little about Bowfinger too. Is it Eddie's Oscar-turning performance? Find out on this week's episode of 'What the Hell Happened to Them?' Email the cast at whathappenedtothem@gmail.com Disclaimer: This episode was recorded in February 2025. References may feel confusing and/or dated unusually quickly. 'Bowfinger' is available on Blu-ray, DVD, & VHS (for you hipsters out there): https://www.amazon.com/Bowfinger-Blu-ray-Steve-Martin/dp/B074Q1QHRG/ Music from "Morning Broadway" by Keith Mansfield Artwork from BJ West quixotic, united, skeyhill, vekeman, murphy, carrey, versus, vs, bowfinger, martin, graham, ebert, hollywood, downey, letterboxd, kennedy, lynch
01. Mister Gray - Rubberbands 02. Rezone, Blacksnipers - La Fiesta 03. Ownboss, Schillist, Silque - Tudum 04. Ac Slater, Young Lyxx - Bass Face 05. Max Styler - Satisfy 06. Bessey - Celebrate 07. Chapter & Verse - Do It Like This 08. Versus, Albert Breaker, King Ro - Bottle Flip 09. Brohug - Tequila 10. Bakermat - House Is The Religion 11. Toomanylefthands, Ida Corr, Wisekids - What To Do 12. Mike Dices - Breathe 13. Martin Garrix, Mesto, Wilhelm - Breakaway 14. Kream - So Hi 15. Jaxx, Niteshade, Smvl Tvlk - Creepin' 16. Steff Da Campo, Ilkay Sencan - Kintsugi 17. Valesi, Pontiroli - Parara 18. Richard Grey, Laurent C - Pump up the Jam 19. Eleganto - Hot Rush 20. Sick Individuals - How We Feelin 21. Stonebank, Bertie Scott - Crash 22. Boris Brejcha, Diplo - Save My Soul 23. Strmy - Business 24. Zinner - Don't Stop 25. Don Diablo, Major Lazer, Baby Lawd - Jiggy Woogie 26. Haddadi Von Engst - Path to Paradise 27. Martnello - Just Like You 28. D.O.D - Reach For You 29. Plastik Funk, Rave Republiс, Bellini - Samba De Janeiro 30. Pradov, Jaedo - Feel the Music 31. Matt Sassari, Sidepiece - Elektro 32. Nervo, Hook N Sling - My Reason 33. Byor - Thunder 34. Tiesto, Alex Mills - Parachute 35. Lion - Clap 36. Hugel, Vidojean, Oliver Loenn, Mr Alameyo - SXY 37. Control Room - Pick Up The Mic 38. Motivee - Yeah Bitch Let it Drop
Introducing the All Def SquADD Cast show “Versus". It's a podcast with the OG SquADD! Each week, the SquADD will debate topics and vote at the end to see what wins. Versus airs every Monday and you can download and listen wherever podcasts are found. Special Guest Roxxy Haze This Week We Discuss Work 6am To 2pm vs 2pm To 10pm For Life Have The Ability To Teleport Once Every 24 Hours vs Comprehend A Book By Touching It Parents Do OF But Make No Money vs Partner Successfully Do It But You Haven To Edit It S/o To Our Sponsors Better Help Betterhelop.com/SQUADD Earnin Download Earnin From Google Play Or Apple App Store
We start off today with the life lessons of things not to do high on meth, then we discuss croc sport mode, bombs on a playground, Naked, leglless, and Afraid, and a game of Versus. But first, Birthdays!LINKS:https://local12.com/news/nation-world/drugs-directions-k9-meth-car-asking-for-drug-arrest-arrested-narcotics-dog-police-pulled-over-in-possession-animal-canine-dui-owi-ovi-high-methamphetamine-impaired-k-9-unit-sniff-smell-alert-directionhttps://www.today.com/parents/teens/schools-banning-crocs-rcna191454https://abcnews.go.com/International/160-unexploded-bombs-world-war-ii-found-childrens/story?id=118724569https://people.com/naked-and-afraid-first-ever-double-amputee-joins-show-exclusive-8787675The Treehouse is a daily DFW based comedy podcast and radio show. Leave your worries outside and join Dan O'Malley, Trey Trenholm, Raj Sharma, and their guests for laughs about current events, stupid news, and the comedy that is their lives. If it's stupid, it's in here.The Treehouse WebsiteDefender OutdoorsCLICK HERE TO DONATE:The RMS Treehouse Listeners Foundation
Podcast for a deep examination into the career and life choices of Eddie Murphy & Jim Carrey. Patrick, Joe, and Lev were framed for a crime they didn't commit, then promptly escaped. Today, still wanted by the government, they survive as podcasters of fortune. If you have a problem, if no one else can help, and if you can find them, would you want to hire these knuckleheads? Find out on this week's episode of 'What the Hell Happened to Them?' Email the cast at whathappenedtothem@gmail.com Disclaimer: This episode was recorded in February 2025. References may feel confusing and/or dated unusually quickly. 'Life' is available on Blu-ray, DVD, & VHS (multi-format if you're feeling kinky): https://www.amazon.com/Life-Blu-ray-Eddie-Murphy/dp/B007UY9N9I/ Music from "Life Without Parole" by Dhsu Artwork from BJ West quixotic, united, skeyhill, vekeman, murphy, carrey, versus, vs, life, nickel, beatty, lawrence, anderson, prison, noodle, ratzenberger, carey, sing
It's Skeptik's turn at the wheel and we're covering Ryuhei Kitamura's 2001 action packed horror film, Versus! Get ready for all sorts of leather-clad characters, an irresponsible amount of sharp objects, and (strangest of all) gun-wielding zombies. It's all of our personal favorite childhood properties blended into one hell of a spectacle!TW: violence/gore, dismemberment, anything you considered "edgy" as a kid in this eraBe sure to sub to our YouTube channel for video episodes!https://youtube.com/@thedevilsworkpodcast?si=qi943o2VJRA5KxkzWatch PsydeShow on Twitch: twitch.tv/psydeshowJoin the discussion on Facebook (The Devil's Work Podcast) and Instagram @thedevilsworkpodEmail us your own reviews about the films or your thoughts on episodes at: thedevilsworkpodcast@gmail.com
Writer Beware discovered a new company that is so supposed to protect authors from scams, but some things are not quite right. Amazon is offering refunds on unused Kindle Vella tokens in March. KDP upgraded their virtual voice software. And, the US Copyright Office released the second part of a report on registering a copyright of a publication created by AI. All that and more in the self-publishing news! Book Award Pro - https://DaleLinks.com/BookAwardPro (affiliate link) Subscribe to The Self-Publishing Hub - https://TheSelfPublishingHub.com Subscribe to my email newsletter - https://DaleLinks.com/SignUp Join Channel Memberships - https://DaleLinks.com/Memberships Join Me on Discord - https://DaleLinks.com/Discord Check out my main YouTube channel - https://www.youtube.com/@DaleLRoberts My Books - https://DaleLinks.com/MyBooks Source: The Ultimate Guide to 2025 Book Awards for Independent Publishers and Authors - https://publishdrive.com/the-ultimate-guide-to-2025-book-awards-for-independent-publishers-and-authors.html Writer Beware - Book Guard: “Anti-Scam Protection” That's Anything But - https://writerbeware.blog/2024/11/22/book-guard-anti-scam-protection-thats-anything-but/ Invite-Only KDP Beta for Audiobooks - https://www.kdpcommunity.com/s/article/Invite-Only-KDP-Beta-for-Audiobooks?language=en_US We are winding down Kindle Vella - https://www.amazon.com/kindle-vella/a/faq Apple Books for Authors - https://authors.apple.com/ U.S. Copyright Office Releases Part 2 of AI Report: What Authors Should Know - https://authorsguild.org/news/us-copyright-office-ai-report-part-2-what-authors-should-know/ Miblart (Cover Design) - https://DaleLinks.com/Miblart - code LOVECOVER14 good till Feb. 14, 2025 on romance-themed covers (Affiliate link) GetCovers (Cover Design) - https://DaleLinks.com/GetCovers - code ROMANCE20 good till Feb.14, 2025 on romance-themed covers (Affiliate link) Get Authentic Book Reviews - https://GetAuthenticBookReviews.com Book Bounty - https://DaleLinks.com/BookBounty (Affiliate link) The Virtues of Wide Distribution with Mark Coker - https://selfpubconnect.mn.co/events/member-qa-the-virtues-of-wide-distribution-with-mark-coker (ALLi membership required) Authors Guild: AI Rights Licensing 101 with Created by Humans - https://us02web.zoom.us/webinar/register/WN_SLdFX6VoS3OYgJSK_Gn43w#/registration Written Word Media: Written Word Media Speaker Series with Ferol Vernon - https://streamyard.com/watch/3mry2CB5wsuU Master Amazon Ads: Live Ad Audits for Authors - https://www.youtube.com/live/a0snbVjJEPw?si=OCn5IUJ7XgHwxem1 Get your Amazon Ads audited - https://DaleLinks.com/AuditMyAds No Writing Required: Turn Your Podcast Into a Book in 90 Days - https://www.youtube.com/live/VFNtF9K6MJ0?si=MCw9kkwKE9_6Tb8c 6 Authors vs 1 Impostor: Who Will Fool the Rest? - https://youtu.be/WzztnGi-Oj4?si=9Sf9JkKGkmqbNDDv Apply for 6 Versus 1 - https://DaleLinks.com/6v1 Credit: Authors Guild - https://authorsguild.org/ Where noted, some outbound links financially benefit the channel through affiliate programs. I only endorse programs, products, or services I use and can stand confidently behind. These links do not affect your purchase price and greatly helps to building and growing this channel. Thanks in advance for understanding! - Dale L. Roberts
Introducing the All Def SquADD Cast show “Versus". It's a podcast with the OG SquADD! Each week, the SquADD will debate topics and vote at the end to see what wins. Versus airs every Monday and you can download and listen wherever podcasts are found. Special Guest Mike Damn This Week We Discuss A Billion Dollars After Surviving A Month In Antartica vs 100K Now Eat Bugs As A Source Of Protein vs Never Have Meat Again Go 10 Days W/o Food But Have Unlimited Water vs 3 Days W/o Water But Have Unlimted Food S/o To Our Sponsors Mando Shopmando.com Promo: SQUADD
Podcast for a deep examination into the career and life choices of Eddie Murphy & Jim Carrey. Joe criticizes Patrick for befriending a buoy that spams his phone with memes. Lev thinks Joe is jealous because he's not getting memes himself. But when Lev starts sending him some, Joe's sanity quickly spirals out of control. What eldritch-esque memes were sent? Find out on this week's episode of 'What the Hell Happened to Them?' Email the cast at whathappenedtothem@gmail.com Disclaimer: This episode was recorded in February 2025. References may feel confusing and/or dated unusually quickly. 'Holy Man' is available on Blu-ray, DVD, & VHS (multi-format if you're feeling kinky): https://www.amazon.com/Holy-Man-Blu-ray-Eddie-Murphy/dp/B007NYZA10/ Music from "Ultraviolet" by The B-52s Artwork from BJ West quixotic, united, skeyhill, vekeman, murphy, carrey, versus, vs, holy, man, goldblum, preston, shopping, stewart, football, carey, plex, ebert, tubi
We start off talking about Dank Demoss, the woman suing Lyft because her fat ass wouldn't fit in the car. Then we talk about a woman who's fat ass can't fit in the seats on the plane. Then we move on to a porn star who got banged to death in a really bad way, the Grammy's, a quick game of Versus, and if Dan has seen Gymkata. But first, Birthdays!LINKS:Detroit rapper Dank Demoss sues Lyft, alleges she was denied a ride over her weight(30)This plus-sized TikToker demands better plane seats, so she's set up a... | TikTokOnlyFans star Anna Polly plunges to death from hotel balcony while filming threesome: reportBay Area singles are lining up to pay $1 million for a dating serviceThe Treehouse is a daily DFW based comedy podcast and radio show. Leave your worries outside and join Dan O'Malley, Trey Trenholm, Raj Sharma, and their guests for laughs about current events, stupid news, and the comedy that is their lives. If it's stupid, it's in here.The Treehouse WebsiteCook DFW Roofing & Restoration | Dallas, Fort Worth TX | Roofing Company CLICK HERE TO DONATE:The RMS Treehouse Listeners Foundation
IngramSpark announced changes in print book pricing and an increase in their market access fee. Circana Bookscan shared stats on book sales in 2024 and it's looking things are improving. And, Overdrive announced that 2024 was a record-breaking year for digital lending. All that and more in the self-publishing news for Feb. 3, 2025. Book Award Pro - https://DaleLinks.com/BookAwardPro (affiliate) Subscribe to The Self-Publishing Hub - https://TheSelfPublishingHub.com Subscribe to my email newsletter - https://DaleLinks.com/SignUp Join Channel Memberships - https://DaleLinks.com/Memberships Join Me on Discord - https://DaleLinks.com/Discord Check out my main YouTube channel - https://www.youtube.com/@DaleLRoberts My Books - https://DaleLinks.com/MyBooks Source: USA Pen Press: The Ghostwriting Scam of a Thousand Websites - https://writerbeware.blog/2025/01/24/us-pen-press-the-ghostwriting-scam-of-a-thousand-websites/ IngramSpark: Service Alert - https://www.ingramspark.com/2025-price-change Circana Bookscan: “Book Sales 2024 Results: A Year of Fantasy, Thriller, and Romance. Data and Highlights” (Top Selling Books 2024) - https://www.infodocket.com/2025/01/22/circana-bookscan-book-sales-2024-results-a-year-of-fantasy-thriller-and-romance-data-and-highlights-top-selling-books-2024 Overdrive: Libraries Break Digital Lending Records in 2024 with Over 739 million Checkouts - https://company.overdrive.com/2025/01/27/libraries-break-digital-lending-records-in-2024-with-over-739-million-checkouts/ KDP: Kindle Vella Wind Down - https://www.kdpcommunity.com/s/article/Kindle-Vella-Announcement?language=en_US Kindle Vella Update FAQ - https://kdp.amazon.com/en_US/help/topic/GUJHP3574Z3DLPZD Laterpress - https://Laterpress.com Miblart: 5-Day Writing Journey - https://miblart.com/join-writing-challenge/?ref=daleroberts5 Get Authentic Book Reviews - https://getauthenticbookreviews.com Publisher Rocket + Mastering Keywords & Categories Course (expires Feb. 9, 2025) - https://rocket.thrivecart.com/publisher-rocket-course/?affiliate=selfpubwithdale Book Brush: Platinum Academy: Set Your Intentions for 2025 & Plan to Level Up with Renee Rose and Lee Savino - https://us02web.zoom.us/meeting/register/qL1JT8PzSrykRBsDJas5ZQ#/registration 6 Versus 1 Project - https://DaleLinks.com/6v1 The Power of LinkedIn for Book Promotion: The Self-Publishing with ALLi Podcast Featuring Dale L. Roberts - https://selfpublishingadvice.org/podcast-linkedin-for-book-promotion/ Dale L. Roberts joins The Author's Lounge to talk branding, book marketing, awards and much more! - https://youtu.be/6WGKS032We4?si=ehD9ZmOQpy3ocCbl Wide Publishing for Authors - https://DaleLinks.com/WideBook The Self-Publishing with Dale Book Series - https://dalelinks.com/selfpubwithdale Credit: The Hot Sheet - https://hotsheetpub.com Where noted, some outbound links financially benefit the channel through affiliate programs. I only endorse programs, products, or services I use and can stand confidently behind. These links do not affect your purchase price and greatly helps to building and growing this channel. Thanks in advance for understanding! - Dale L. Roberts
Introducing the All Def SquADD Cast show “Versus". It's a podcast with the OG SquADD! Each week, the SquADD will debate topics and vote at the end to see what wins. Versus airs every Monday and you can download and listen wherever podcasts are found. Special Guest Keon Polee This Week We Discuss Work Remotely For 250K Annually vs 600k For Working 3 days A Week In Office Fly First Class W/ 2 Layovers vs Direct In A Coach Middle Seat Travel Back In Time To Witness Historical Events vs Future To See Tech Advances S/o To Our Sponsors Prize Picks Download The Prize Oicks App Use Code: SQUADD
Introducing the All Def SquADD Cast show “Versus". It's a podcast with the OG SquADD! Each week, the SquADD will debate topics and vote at the end to see what wins. Versus airs every Monday and you can download and listen wherever podcasts are found. Special Guest Tatyana Guchi Correy Bell This Week We Discuss Stay In A House That Constantly Shapeshifts vs One That Teleports To A New Location Every Night Journey Through A Library Where Every Book Takes You To Its Story vs A Museum Where Every Painting Is A Portal Have Front-Row Seats To Every Concert Ever vs Travel Back In Time To Witness Legendary Performances S/o To Our Sponsors Earnin Download The Earnin App Type In ALL DEF SQUADDCAST
Want one-on-one coaching? One slot just opened. https://lowlimitcashgames.com There is also the standard training tier and the fans of the pod there. All at that same link. Top 5 Most Asked Questions About Poker 1.Why does the solver recommend folding AQo to 3-bets? A solver often recommends folding Ace-Queen offsuit (AQo) to a 3-bet due to several factors tied to game theory optimal (GTO) play, equity, and positional dynamics. But there are even more considerations when playing against your average low stakes player. A. Equity Against 3-Bet Ranges When running AQo in an equity calculator against typical low-stakes 3-bet ranges, it shows approximately 36% equity. This is not ideal when facing a 3-bet, as AQo is often dominated by stronger hands like AK, QQ+, and even suited Aces. If you are out of position, this problem becomes even worse, as it is difficult to realize the full equity of your hand. Playing out of position adds complexity, reduces profitability, and increases the likelihood of making costly mistakes . B. Reverse Implied Odds AQo has significant reverse implied odds, meaning it can lead to costly situations when dominated by hands like AK or AQ suited. This risk is amplified in multi-street play, as committing chips with a dominated hand often results in losing larger pots . C. Positional Disadvantages When out of position, AQo struggles to realize equity effectively. Even when facing a rare low-stakes opponent who includes some preflop “bluffs” in their 3-bet range, such as A5 suited, JT suited, and 65 suited, it remains difficult to realize your equity. Out of position, you will often be forced to navigate complex postflop decisions where opponents can leverage their positional advantage to deny your equity realization 2.What are some tells to identify weaker players or ‘fish' at the table? A.Playing Too Many Hands Bad players often enter the pot with a wide range of weak hands, ignoring position and strength. They rarely fold preflop, making them easy targets for skilled players who tighten up and exploit their loose tendencies. B.Mostly Limping and Being Passive Frequent limping signals inexperience or fear of aggression. Passive players rarely raise, preferring to call or limp, which makes it hard for them to build pots or protect their equity. This playstyle is exploitable with aggression. C.Not Buying in for a Full 100 Big Blinds Short-stacked players who buy in for less than the table maximum often lack confidence or a proper bankroll strategy. This limits their ability to play effectively postflop and makes them more predictable. 3.How should I adjust my play when facing different bet sizes post-flop? In live low-stakes no-limit hold'em cash games, players often telegraph the strength of their hands through their bet sizing. Here's a concise breakdown of how you can exploit this tendency effectively: A.Responding to Large Bets: Large bets typically indicate very strong hands. Against players who follow this pattern, you can confidently fold marginal hands, minimizing losses in situations where you are likely to be beaten. B.Responding to Small Bets: * With Strong Hands: When opponents bet small, indicating weakness, capitalize by simply calling or occasionally raising for value. This traps them into continuing with weaker holdings. * With Weak Hands: You can use small bets as an opportunity to bluff with hands that have no showdown value. A well-timed raise can force them to fold weak holdings, allowing you to win the pot without a strong hand. Recognizing and exploiting betting patterns helps you control the game flow. For instance, when opponents telegraph weak hands with small bets, you can either take the pot with aggressive raises or extract maximum value from your stronger hands by avoiding over-raising, which might scare them off. 4.How do I balance my range to remain unpredictable to observant opponents? Unless you have observant studied players about table it's isn't necessary to spend much time worrying about balance. You will make far more money focusing on exploiting the weak players massive mistake. While good players would adjust to your exploits, making you exploitable, your average low stakes players never will adjust. 5.What adjustments should I make when playing against calling stations? A. Value bet aggressively. Bet all of your top pair hands, solid second pair hands with good kickers, and extract values from their weak hands and draws. B. Use large bet sizings with your strong value hands. Instead of betting 1/2 pot or 2/3 pot, go larger and bet nearly pot. Versus some calling stations you can even get called by over bet sizings. C. Don't bluff. And only semi bluff with your strongest draws with the most equity. D. Throw flop C-bet frequencies out the window. Only C-bet when you have a value hand. C. Avoid tilt when they draw out on you. A calling station that is running hot can make for a very frustrating session. D. Don't pay them off. When they change from passive calling, to betting or raising, only call them when you have the most nutted hands. Fold everything else.
Introducing the All Def SquADD Cast show “Versus". It's a podcast with the OG SquADD! Each week, the SquADD will debate topics and vote at the end to see what wins. Versus airs every Monday and you can download and listen wherever podcasts are found. Special Guest Roxxy Haze Herman Wrice This Week We Discuss Eat Delicious Looking Unknown Food vs Favorite Food Poorly Cooked Work Outside W/ No Social Interaction vs In An Office Full Of Drama Go On Your Dream Vacation Now vs When YouWere 21
In the latest episode of the School of Motion Podcast, host Joey Korenman sits down with industry veteran Joel Pilger—a name synonymous with success in the motion design world. With a career spanning over two decades, Joel has: - Founded and led Impossible Pictures, a top creative studio that grossed over $40 million and garnered major awards. - Advised leading independent studios worldwide, including Cream, Giant Ant, Laundry, Mighty Nice, Polyester, Sarofsky, and STATE. - Launched FORUM, a community where studio founders master the art of business together. Tune in as Joel shares invaluable insights on not just surviving, but thriving, in the evolving motion design landscape. See the corresponding blog post here: https://www.schoolofmotion.com/blog/joel-pilger
Introducing the All Def SquADD Cast show “Versus". It's a podcast with the OG SquADD! Each week, the SquADD will debate topics and vote at the end to see what wins. Versus airs every Monday and you can download and listen wherever podcasts are found. Special Guest Roxxy Haze Herman Wrice This Week We Discuss Lose/Cant Replace A Front Tooth vs Ex's Name Tatted On Forehead Luke Warm Coffee vs Flat Sod Free Health Care For Life vs Erase All Your Debt S/o To Our Sponsors BetterHelp https://BetterHelp.com/SQUADD Get 10% Off Your First Month
Introducing the All Def SquADD Cast show “Versus". It's a podcast with the OG SquADD! Each week, the SquADD will debate topics and vote at the end to see what wins. Versus airs every Monday and you can download and listen wherever podcasts are found. Special Guest Rob Haze Jordan Conley This Week We Discuss In A Fight: Slow Down Time vs Read Your Opponent's Mind Eating Competition With Indian Food vs Insects & Exotic Meats Abandoned In A Foreign Country With No Phone/Money vs Falsely Imprisoned Stateside S/o To Our Sponsors Mando Shopmando.com Promo: SQUADD Acorns Acorns.com/SQUADD Or Download the Acorns App