Beyond Users

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A podcast that teaches business to designers.

Alen Faljic


    • Aug 9, 2024 LATEST EPISODE
    • infrequent NEW EPISODES
    • 52m AVG DURATION
    • 110 EPISODES


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    Latest episodes from Beyond Users

    107- GoPro - Business Design Teardown

    Play Episode Listen Later Aug 9, 2024 84:44


    Ever thought about the ingenious business and design strategies that turned an everyday gadget into an adventurer's (and content creator's) best friend?Our latest Business Design Teardown dives into the thrilling business and design strategies behind the iconic action camera brand GoPro, revealing the creative and strategic decisions that shaped GoPro's journey to becoming a market leader. Join Alen, Franz, and Tom as they explore the trails and navigate the rapids of GoPro's fascinating journey. They'll zoom in on...How a founder's passion for surfing and desire to capture his adventures identified a gap in the market for him to exploreThe role of prototyping and rapid iteration that led to GoPro's innovation breakthroughsWhy user-generated content was a critical marketing flywheel driving GoPro's early successesHow arrogance and a focus on iteration over innovation may have stifled GoPro's journey to the top of the action camera mountain...Whether you're a budding entrepreneur, a design lover, or someone who loves a good adventure tale, this episode has twists and turns that will elevate your perspective on GoPro's fascinating story.

    106- Wikipedia - Business Design Teardown

    Play Episode Listen Later Jun 4, 2024 93:53


    When you want to learn about the intersection of business and design, you can turn to d.MBA Business Design Teardowns.But for everything else? It has to be Wikipedia. In this podcast episode, we're tearing down one of the most significant sources of knowledge on the internet and uncovering how it isn't just a website—it's a worldwide wonder.We'll delve into why Wikipedia is a fascinating case study for designers, discovering the clever design and organizational strategies that make it user-friendly, universally engaging, and completely ubiquitous.Join Alen, Franz, and Tom as they explore…The critical shift from scholar-led to community-led content creation that revolutionized Wikipedia's output and productivityWhy a commitment to form over function has led to a design language which prioritises readability, accessibility, and performanceThe thousands of stakeholders - and novel-length conversations! - that Wikipedia's design team has to manage when shipping updatesHow Wikipedia manages to stay informative and reliable without resorting to paid advertisingSo tune in to hear how design and strategy converge to keep this information titan thriving. You'll never look at Wikipedia the same way again…

    105- Patagonia - Business Design Teardown

    Play Episode Listen Later Apr 16, 2024 84:39


    Ready for a business adventure?For our latest Teardown, we're exploring the terrain of a brand that has revolutionized business and ethical standards. Yes, we're unearthing the tale of Patagonia, a brand that's more than just outdoor apparel. It's a testament to sustainability, innovation, and an unwavering love for the great outdoors.Patagonia is an icon of ethical business and thoughtful design. It's a brand that has masterfully woven the threads of environmental activism with cutting-edge business strategies. In this episode, Alen, Franz, and Tom will unravel how Patagonia has managed to design not just clothes but also a culture of sustainability and product innovation that other brands are dying to replicate.Join us as we explore...The relatable conflicts of Patagonia's founder, a craftsperson at heart who remains reluctant to call himself a businessmanWhy Yvon Chouinard committed early business self-sabotage in the interests of the environment he loved… and set the standard for the business's future decision-making.How Patagonia weaves philosophy into its culture, always prioritizing its most important stakeholder: our planetThe role of activism in its brand ethos and the marketing side-effects that this fostersSo, lace up your hiking boots, and let's hit the trail together in this latest Business Design Teardown. It will be one wild ride through Patagonia's business peaks and design valleys.

    104- Pantone - Business Design Teardown

    Play Episode Listen Later Mar 19, 2024 82:15


    Prepare to immerse yourself in a tale of innovation and color that revolutionized design and branding. Our latest Business Design Teardown paints the vibrant journey of Pantone, the brand that turned the art of color consistency into a global industry.Join us as we explore the canvas of challenges and innovations Pantone navigated to become the global authority on color. We'll brush up on how Pantone didn't just stop at solving a problem; they became trendsetters, influencing design and fashion and setting tones that reflect cultural moods and movements.It's a story of strategic brilliance as much as it is about the beauty of color. So tune in as Alen, Franz, and Tom uncover...How faded camera film boxes brought to light the critical need for color consistencyWhy Pantone's strategic decision to sell early in the value chain to ink manufacturers set the stage for a color revolution.Pantone's journey from standardization to 'Colour of The Year' trend-settingThe reasons Pantone's Colour Matching System has dominated for decades, and the threats to its future...So, enjoy the spectrum of strategic stories about Pantone, the brand that painted its way into our lives and lexicons. From standardizing hues to dictating trends, this episode promises to add a splash of color to your day!

    d.MBA Early Applications

    Play Episode Listen Later Feb 26, 2024 2:36


    Early applications for the next d.MBA, starting on April 8th, are now open. www.d.mba/apply

    103- Liquid Death - Business Design Teardown

    Play Episode Listen Later Feb 20, 2024 116:40


    Get ready to crack open a can of intrigue with our latest Business Design Teardown, where we're diving headfirst into the chilling waters of Liquid Death's business and creativity genius.We're peeling back the heavy-metal label to reveal the secrets behind their killer branding that's taken the beverage industry by storm. From the mountainous origins of their water to the razor-sharp humor of their marketing campaigns, we'll explore how Liquid Death has managed to make hydration feel like an act of defiance.Join Alen, Franz, and Tom as they explore how this brand turned the simple act of drinking water into a rebellious statement as we explore...How sneaky energy drink marketing at festivals first planted the seed of an idea for Liquid Death's founderWhy using a fake advert to measure demand was a breakthrough move designers can learn fromThe playbook that Liquid Death used to shake up a stale product category with edgy branding and marketingWhy Liquid Death's 'Murder Your Thirst' tagline means more than hydration; it's an environmental call to actionSo, if you're thirsting for a business story that's as refreshing as a cold drink on a hot day, tune in. This episode promises to murder your boredom and resurrect your love for innovative branding and design.Stay hydrated. It's going to be a killer episode.

    102- ON - Business Design Teardown

    Play Episode Listen Later Jan 31, 2024 118:11


    Tap, tap... is this thing ON? Great, because we've got an exciting new Teardown episode for you!In this latest podcast installment we're taking you behind the scenes of ON, the Swiss brand racing to the forefront of the athletic footwear industry. With its unique CloudTec technology and striking sneaker silhouettes, ON is a brand taking on the big players using design as a critical differentiator.From its humble beginnings to its rise as a global contender, we'll explore how this innovative brand has made significant strides in a competitive market. So tune in as Alen, Franz, and Tom discuss…ON's technology and design breakthroughs, from the humble garden hose to innovative footwear.How a founder's dedication to continuous innovation through experimentation keeps ON moving forward.The David vs. Goliath battle ON faces in the fiercely competitive athletic footwear arena.ON's enormous potential for expansion into new market categories.So, get set and join us as we race through the story of ON - a business running on innovation, savvy leadership, and unique design.

    101- LEGO - Business Design Teardown

    Play Episode Listen Later Jan 17, 2024 102:52


    Prepare to embark on an exciting journey about the magic of building – both in terms of creative design and prosperous business strategy.We're about to unravel the colorful story of LEGO, where imagination and innovation interlock seamlessly to create an empire that's been stacking up success, one brick at a time! It's a brand where business philosophy and product design are as interconnected as the bricks it's so famous for.So join Alen, Franz, and Tom as they explore how this iconic brand has masterfully constructed its path to global acclaim, including...How a pivot from wood to plastic (and from traditional toys to bricks) transformed the direction of a small Danish toy brandWhy a chance encounter on a business boat trip would lead to a critical strategic decision in Lego's historyLego's 1990s slump and how it turned things around through franchising, IP, and the mature play marketThe surprising margins Lego maintains in the declining toy marketWhether you're a lifelong LEGO enthusiast or intrigued by the story of turning creativity into commerce, this episode shows how every great idea starts with a solid foundation and a few strategic building blocks!

    100- Dan Mall on Design Systems, Design as a Subscription, and Pricing Design

    Play Episode Listen Later Dec 7, 2023 52:53


    In a world where organizations constantly strive for efficiency and innovation, Design Systems have emerged as essential tools. They are pivotal in delivering greater value to users while simultaneously enhancing team productivity and satisfaction.Yet, these systems often stumble. Many companies face challenges in implementing and maintaining effective Design Systems.In our latest episode, Alen and Tom delve into these challenges with Dan Mall, a leading authority on Design Systems and the author of the new book "Design that Scales." Dan also runs Design System University, creating, collecting, and curating curriculum, content, and community to help enterprise teams design at scale.Previously, Dan ran design system consultancy SuperFriendly for over a decade. We discuss his experience running a successful distributed agency and his reflections on what he'd do differently a year after wrapping up this business.Our conversation also ventures into critical areas for design freelancers and agencies: pricing strategies and the evolving landscape of design subscription models. Drawing from his expertise and his book Pricing Design, Dan offers clarity on these often misunderstood topics.So join us as we uncover the intricacies of successfully implementing and gaining buy-in for Design Systems. Discover how to measure their impact meaningfully, and learn from Dan's extensive experience in running a distributed agency and navigating the complex world of design pricing.

    99- Dyson - Business Design Teardown

    Play Episode Listen Later Nov 16, 2023 126:57


    Have you ever marveled at a Dyson product's seamless integration of form and function? Or how their pioneering approach to mundane appliances has shaped an entire market?Behind each groundbreaking product, there's a world of calculated business, design, and engineering decisions. Dyson has consistently raised the bar, from revolutionary bagless vacuum cleaners to the elegant engineering of their air purifiers. But what propels a company from domestic dust busters to global design icons? What strategies propelled them from a single idea in a British workshop to a worldwide household name? And beyond their sleek products, what insights can we gain about their research, development, and market expansion approach?In our latest Business Design Teardown, Alen, Franz, and Tom lift the lid on… How Sir James Dyson went from designing wheelbarrows to vacuum cleaners and created over 5000 prototypes along the way! Why Dyson's persistence and self-belief paid off in the face of rejection and mounting debt The decisive strategic moves that made a global powerhouse that has captured an enormous share of the appliance market The pioneering ventures that could propel Dyson to even greater success, including…. Farming! So join us as we ride the wave (or should that be cyclone?) of Dyson's success and explore how a global brand has elevated humble appliances to lust-worthy gadgets.

    98- Birkenstock - Business Design Teardown

    Play Episode Listen Later Nov 2, 2023 125:07


    Birkenstock…A symbol of practical beauty, or just an ugly shoe you wouldn't dream of slipping on? Few footwear items split opinion like this classic German brand's iconic sandals.Behind the love-it-or-hate-it reputation is a business that's weathered the tides of fashion for nearly 250 years. And behind its design lies a compelling narrative of commitment to craft, sustainability, and business innovation.In this latest episode, Alen, Franz, and Tom are tearing down this enduring example of substance over style to understand how a human-centered shoe design became emblematic of a company's entire ethos.In this Business Design Teardown, we'll unravel: How the thoughtful details behind Birkenstock's iconic design reveal much about its foundational beliefs and mission. Birkenstock's evolution from a modest German shoemaker to a global footwear leader and how it retained its values throughout this journey. Why smart collaborations and high-fashion takeovers have been central to its recent wave of popularity. How vertical integration has allowed Birkenstock to remain highly profitable while committing to high-quality manufacturing and sustainable practices.

    97- Marvel - Business Design Teardown

    Play Episode Listen Later Oct 19, 2023 99:33


    Marvel Studios isn't just about capes, hammers, and infinity stones. It's an unparalleled tapestry of storytelling, business acumen, and creative brilliance. But how did a comic book company evolve into a cinematic juggernaut?In our latest Business Design Teardown, we delve deep into the very core of Marvel Studios' business strategy.Have you ever wondered why the narrative of this multi-billion dollar franchise is so intricately woven? Or how creative and character choices have impacted the financial success of a cinematic universe? A world of business decisions goes into every scene.In this episode, Alen, Franz, and Tom discuss... The hero's journey that enabled Marvel's creative leaders to unlock their unique angle on superhero storytelling How IP and distribution reinvention were critical elements in setting Marvel Studios up for success Why viewing habit trends and new technologies could start another wave of dominance for Marvel and its vast cast of superheroes!  Join us as we decode the Marvel magic and uncover why every designer should read the pages from the Marvel Comics playbook.Designers.... assemble!www.d.mba

    96- Oatly - Business Design Teardown

    Play Episode Listen Later Oct 4, 2023 109:18


    From the academic corridors of Sweden to the bustling coffee shops and supermarket chillers of major cities worldwide; one company has seamlessly merged innovation with a global market strategy to dominate the plant-based beverage scene. That's right, in this latest Business Design Teardown, we're diving deep into the world of Oatly. Join Alen, Franz, and Tom as they chart the journey of how this Swedish sensation not only pioneered the oat milk industry but also set new standards for sustainable business practices worldwide.From their groundbreaking enzyme technology birthed in Lund University to their masterful entrance into international markets, Oatly has consistently made bold, strategic moves that have positioned them as leaders in the plant-based revolution. In this episode we explore… Oatly's audacious decision to put brave brand leaders at the center of their business How building buzz with baristas was at the center of their US go-to-market approach The marketing campaigns that put them on the map, from lawsuits to that Super Bowl ad Why brand bravery might not be enough for Oatly to survive an increasingly competitive market… This Teardown tale of oats, strategy, and sustainability promises to be a treat! So grab your favorite plant-infused beverage, and let's embark on the Oatly odyssey.

    95- Muji - Business Design Teardown

    Play Episode Listen Later Sep 14, 2023 107:52


    Born in Japan yet embraced globally, Muji challenges the consumerist tide with its 'no-brand' philosophy. From their iconic pens to the soft glow of their aroma diffusers, Muji has reshaped how we perceive functionality and design. In this episode, we'll explore the minimalist marvel that is Muji - its roots, its rise, and how it carves tranquillity in everyday life.Heralded as the epitome of simplicity, Muji isn't just about simple aesthetics; it's a masterclass in brand strategy, thoughtful global expansion, and sustainable business practices.So how does a company champion a 'no-brand' philosophy and still achieve global recognition and loyalty? How have they navigated the treacherous waters of international retail? And what lies beneath their sleek product designs in terms of production, supply chain management, and profit margins?In this latest Teardown, we will also discuss… How Muji has taken their home product philosophy into some unexpected areas… like campsites and cars! Why a commitment to user-centered design remains a hallmark of the Muji mindset The challenges Muji continues to face taking a brand rooted in Japanese culture into Western markets A critical KPI for retail: inventory turnover rate, and how Muji performs compared to some other brands you might know… So grab your Muji gel pen and notepad as we unpack the business genius behind those unbranded, beloved products. If you've ever bought a Muji product or contemplated its strategic international footprint, this episode is for you. www.d.mba

    94- Helvetica - Business Design Teardown

    Play Episode Listen Later Aug 30, 2023 113:29


    You may not think about it often, but it's everywhere—on billboards, in your emails, on your favorite websites, and perhaps even your company's logo. Yes, we're talking about fonts and, more specifically, Helvetica. Our latest Business Design Teardown explores the iconic typeface used by businesses worldwide for over half a century. Created in 1957, this Swiss-born font has become one of the world's most used and recognized fonts. Today, we'll explore the intricate details that have propelled Helvetica to its iconic status. But that's not all. We'll also pull back the curtain on Monotype, the powerhouse font foundry behind Helvetica, and many fonts that define our visual landscape. How did Monotype come to wield such influence in the world of commercial fonts? And how do they monetize typefaces, an asset that most of us use daily but seldom think about?  Together, we'll explore the combination of aesthetics and commerce that's turned simple lines and curves into a multi-million-dollar enterprise, including… How Helvetica was successfully rebranded to appeal to a wider English-speaking market Monotype's most crucial strategic move; from typesetting hardware to font distribution Why big businesses are constantly developing Helvetica clones (hint: it's usually to cut licensing costs!) Threats and opportunities for the typeface industry, including AI font generation and virtual reality   If you enjoyed this dive into the world of Helvetica, join our new Teardown Slack (invite is on www.d.mba/slack) channel and let us know your favourite brands using this iconic font.  

    Special Announcement

    Play Episode Listen Later Aug 22, 2023 3:06


    We are breaking the regular program to bring you a special announcement.  Tune in   www.d.mba/apply

    93- Aesop - Business Design Teardown

    Play Episode Listen Later Aug 17, 2023 105:41


    Ahh, the unmistakable scent of a new Business Teardown! This one has notes of brand elegance and a touch of sophisticated aesthetics… but does it have the sweet smell of business success?  Excuse our indulgence in some beauty-based puns; this week, we're taking our first look at a skincare brand that has long been admired for its design, customer experience, and attention to detail - Aesop. With its unique amber bottles, stunningly designed stores, and a deep-rooted commitment to botanical science, Aesop's strategy goes beyond just selling skincare products. It's about selling an experience, a philosophy, and a lifestyle. The brand has carved out a niche in the competitive skincare market by merging a keen sense of design with quality formulations. In this episode, we'll explore how Aesop's distinctive branding, commitment to sustainability, and authentic storytelling have made it a beacon in luxury skincare.  But is this high-end brand all looks and no business substance? Or does Aesop deserve its fabled status?   In this latest dMBA teardown, Alen, Franz, and Tom discuss…. Why Aesop's investment in spa-like store experiences has been a strategic masterstroke How a deep commitment to saying 'no' has helped Aesop own its place in a competitive market The reasons its recent acquisition was a complete no-brainer for new owner L'Oreal How China (and its booming luxury market) could unlock enormous growth for Aesop So relax, unwind, and indulge in another episode of the Business Teardown.   www.d.mba

    92- The business side of Eames chairs

    Play Episode Listen Later Aug 3, 2023 128:53


    When you think of truly iconic design, what comes to mind? In tech, perhaps it's the iPhone. In typography, Helvetica claims legendary status. In the furniture world, one piece has a hold over designers like no other; the Eames Lounge Chair. If the name doesn't ring a bell, its form is instantly recognizable. From appearances in Frasier, Iron Man, Beyonce videos, and Bond films, the Eames silhouette has become a cultural icon, unchanged since its inception in 1956. The brainchild of design legends Charles and Ray Eames, the Lounge Chair has become a case study in great design and business... So in today's Teardown, we're not just unpicking what makes the Lounge Chair a great product, but the business of the company behind it - Herman Miller. From the Eames Lounge Chair to the Aeron tech office staple, Herman Miller products have found their way into our homes and offices and earned a place in prestigious museums like the Museum of Modern Art in New York. But this episode isn't just about chairs. Today, we're diving deep into the business side of Herman Miller. What strategies have propelled them to the forefront of the high-end furniture industry? Why has design collaboration been critical to the enduring desirability of their products? How has their commitment to design, innovation, and sustainability shaped their business model? And in this new age of remote work, how is Herman Miller evolving, and what does it mean for the future of office spaces? So get cozy (or better yet, settle into your favorite chair) and let's unfold the business story of Herman Miller.      

    91- Tour de France (Business Design Teardown)

    Play Episode Listen Later Jul 17, 2023 105:25


    The Tour de France isn't just a test of physical endurance; it's a spectacle fueling a vast economic ecosystem. From the massive investments poured into team sponsorships to the bustling local economies along the race route, the Tour de France leaves no stone unturned when exploring potential income streams. In this Business Design Teardown, we'll examine the financial gears that keep the Tour de France rolling. We'll dive into the lucrative world of sponsorships, uncovering how corporate giants strategically align themselves with teams and riders to gain exposure and promote their brands. We'll explore the unique factors that contribute to the Tour's success and the strategic masterstrokes that have helped made it the world's most-viewed sporting event.  So zip up your lycra, clip into your pedals, and Join Alen, Franz, and Tom as they discuss:  The surprising business-focused origin story of the Tour (it was created to sell more newspapers!) Genius strategic maneuvers that opened up lucrative income streams for Tour organizers Why every city wants the economic boost of a visit from The Tour (and not just in France!) How climate change could be the biggest threat to the Tour's existing dominance   www.d.mba

    90- Business Design Teardown: WeWork

    Play Episode Listen Later Jul 6, 2023 83:21


    When is a real estate business not a real estate business? When it declares its mission to "elevate the world's consciousness", brands itself a tech company, and promises to blur the line between work and life through beautifully designed spaces. Yes, we're talking about WeWork in the latest Business Design Teardown. With its lofty promises to deliver not just a desk, but a dynamic, community-driven environment, WeWork swept the globe at an unprecedented speed. This meteoric rise was fuelled by eye-watering investments, inflated valuations, and a well-documented fall from grace. In this episode, Alen, Franz, and Tom grab their hot desks, refill their complimentary coffee, and cast a critical eye on… How WeWork's business model disrupted traditional commercial real estate The economics of co-working: is it a business worth being in? How WeWork's new leadership steadied the ship toward sustainability Why the Sunk Cost Fallacy could be the only reason WeWork is still in business! So settle into your hot desk, put those headphones on, and prepare for a deep dive into the wild story of WeWork.   www.d.mba

    89- Business Design Teardown: Warby Parker

    Play Episode Listen Later Jun 15, 2023 80:27


    How do you know you've made an enormous impact in the world of business design? When you have a popular expression coined about you! Warby Parker set new standards for customer experience in the eyewear industry, and “The Warby Parker of…” has become shorthand to describe direct-to-consumer businesses that challenge traditional retail norms. The Warby Parker template is now commonplace in everything from luggage to mattresses, and from strollers to clothing. But how did they do it? With low pricing, high-end design, and a breakthrough try-at-home offering. You could say they executed a perfect business vision!

    88- Business Design Teardown: Sonos

    Play Episode Listen Later Jun 1, 2023 87:07


    Can you hear that? It's the sweet sound of another business teardown, this time focused on a company that's all about great listening experiences…. Sonos! From slick unboxing and setup to seamless connectivity, Sonos have designed a product experience that is the envy of the hardware world. But is it the envy of the business world, too? In this episode Alen, Franz and Tom take a deep dive into the strategy, brand, and financials behind one of the design world's most admired brands. We discuss: - How a brave bet on WiFi connectivity set the scene for Sono's future success - Why mass adoption of streaming was key to Sonos's growth strategy - How Sonos can continue to fight its corner in the notoriously tough hardware market - Headphones, content, or business model innovation… where are the opportunities in Sonos's future?     www.d.mba  

    87- Business Design Teardown: Lululemon

    Play Episode Listen Later May 18, 2023 80:54


    One of the best ways to learn about business is to find a topic or product you love, and dive into the business side of it. Whether it's your favourite footwear brand, sports team, hotel chain or streaming provider, we all have businesses we're fascinated by, care about, or affiliate ourselves with.  And few disciplines make these connections with their favourite brands like designers! So, in this new d.MBA podcast format, we're tearing down some designer favourites. From finances to strategies, and from brand-building to competitive areas; we'll shine a light on the factors that make these businesses work. For this first episode we put luxury athleisure brand Lululemon under the microscope as Alen, Franz and Tom discuss... How Lululemon invented a whole new product category (and owned it!) Why timing and finding a niche are so critical to Lululemon's success Challengers in the athleisure space… Who are the competition? Lululemon's incredible growth, and how it outperforms more well known brands The threats to Lululemon's long term success vs the ways it could continue to win     www.d.mba/minimba  

    86- The AI Business Race: Who might come out on top?

    Play Episode Listen Later May 3, 2023 37:26


    AI has rapidly evolved from science-fiction fantasy into a tangible tool that is already impacting our lives and work. But it's just the beginning… Not just for end users, but for the businesses hoping to emerge victorious from this new industrial age. But who will come out on top in this race? And what are the business categories they're competing in? In this episode of the d.MBA podcast, Alen and Franz delve into the strategies and business models shaping the AI business landscape. They discuss the emerging sectors in the AI industry, and the organisations best placed to win in each category, including… AI solution providers (like OpenAI) Data-rich organisations (like Google, Amazon… and governments) Hardware manufacturers (like the semiconductor industry) Tune in to hear Alen and Franz's predictions… Some of them might surprise you!   www.d.mba

    85- The Power of Compounding: Building Wealth as a Designer (w Akshan Ish of Spotify)

    Play Episode Listen Later Apr 27, 2023 54:06


    Curious how to make your money work for you as a designer or creative? Well, you've come to the right place! In this episode, Alen and his guest, Akshan Ish (a design manager at Spotify), have an insightful conversation about mastering the art of financial literacy. Join them as they cover topics like: Personal finance stories and lessons Investing in emerging markets Navigating financial systems across borders Alen and Akshan open up about their own journeys with money management, investing, and finding their way through different countries' financial systems. They stress the importance of education and awareness around personal finance, and how it can lead to long-term benefits for creatives. Akshan, who's not just an expert in design but also has a keen eye for investments, shares his thoughts on investing in India and offers some valuable resources for learning about personal finance. So, whether you're a designer, a creative, or just someone looking to brush up on financial literacy, this episode is a must-listen.   www.d.mba/minimba

    84- Negotiation and Business Design: Creating Value for All Parties Involved

    Play Episode Listen Later Apr 20, 2023 28:48


    Does the thought of negotiating make you break out in a cold sweat, fellow designer? Join Alen and our special guest Jo as they explore the ins and outs of negotiation in various contexts, from job offers to client negotiations. In this episode, Alen and Jo discuss: The power of empathy in understanding the other party's perspective and priorities Practical application of the framework using a job offer negotiation example Uncovering the intriguing similarities between negotiation and business design Tune in and level up your negotiation game today! www.d.mba

    83- The Business Design Agony Uncles: Influencing Biz Strategy, Making Metrics Fun, Can I AI-proof my career?

    Play Episode Listen Later Apr 12, 2023 43:03


    Are you a faced with a business-related question, but don't know who to ask for help? Facing challenges at work as you build your business confidence, and need some expert advice? Well, the d.MBA's very own Alen and Franz are here to help!  Welcome to the d.MBA Mailbag, our new podcast format where Alen and Franz turn Agony Uncles as they tackle anonymous questions from the d.MBA community.  In episode one our expert hosts offer sage advice on… How to influence business strategy as a design leader Ways to make business metrics more fun (no, really!) Methods to uncover business opportunities around your personal passions AI-proofing your career as a designer Do you need Alen and Franz's help? Submit an anonymous question by dropping us an email at hello@d.mba!   

    82- Could AI make designers redundant? (w Franz Blach of Pinterest)

    Play Episode Listen Later Mar 29, 2023 55:18


    Seen enough AI tool renderings of fantasy avatars, futuristic skyline designs, or unicorns playing tennis? Franz Blach certainly has. As tools like Chat GPT, Midjourney, and Stable Diffusion continue to capture our imaginations and headlines, they've also prompted an existential crisis in our industry. Could AI make us redundant? Franz doesn't think so. Strategic decisions still need our expertise, and the wicked problems AI can help us solve are orders of magnitude more ambitious than those tennis playing unicorns. In this interview Alen sits down with Creative Director at Pinterest Franz Blach to discuss the biggest opportunities for AI in the design industry, and the surprising business models that could emerge as these technologies mature. The conversation explores:  How designers can prepare for the AI revolution The ambitious, wicked problems AI can help us tackle How attribution business models can make AI profitable and equitable Why we should embrace the opportunity for creative chaos!   www.d.mba

    81- To bundle or unbundle your product… That is the question!

    Play Episode Listen Later Mar 21, 2023 34:13


    Jim Barksdale, a former CEO of Netscape, once famously proclaimed there are “only two ways to make money in business: one is to bundle; the other is unbundle.” Bundling is the business of rolling up products or services into packages, usually at a lower cost than buying them individually. Think meal deals, all-inclusive holidays, and software suite subscriptions that throw in all manner of bonus products for “free”. Who can resist great deals like these? Well, sometimes bundling comes at a cost. Both customers and regulators might take issue with a strategy that on the surface offers great value, but can have major drawbacks for choice, competition, and quality. In this episode we unpick both bundling and unbundling, as Alen and Franz discuss: The benefits and drawbacks of each strategy for businesses and customers Famous examples of bundling and unbundling we can learn from How much impact design has in unbundled vs bundled scenarios   www.d.mba

    80- Who wants to be a…. Businessaire?

    Play Episode Listen Later Mar 13, 2023 43:48


    For our latest episode we put our new business school quiz to the test, with our unsuspecting producer Tom Prior in the hot-seat. When it comes to understanding business terminology and concepts, it can regularly feel like our knowledge is under the spotlight.  What does that business terminology mean? Should I know what that stakeholder was referring to? I've heard that acronym before… what the hell is ROI? In these situations we might want to phone a friend or ask the audience. But what if you could go into your next stakeholder meeting and have the confidence of a bit more business knowledge? Well, to get your started we've put together 7 questions for designers who want to start their journey towards business confidence. Want to play along with Alen, Franz and Tom? Head to the multiple-choice quiz now and see how you get on!  

    79- Taking the fight to Figma

    Play Episode Listen Later Mar 8, 2023 45:38


    Sept 15th, 2022. The day Adobe announced its intention to acquire Figma for an eyewatering $20Bn was also a day of mourning for much of the design community. Our industry's main tool was falling into the hands of a brand many have grown increasingly skeptical of. Sad times. But at a company retreat in rural Spain, the team at Penpot was rejoicing. Their nimble, open-source design tool is an alternative to the monopoly. An innovative upstart in the face of a seemingly greedy, toxic brand. But how does an open-source tool with a tiny market share face up to the might of Adobe? In this interview with Penpot's CEO Pablo Ruiz-Múzquiz, we uncover: How Penpot's developer-inclusive product strategy can be an engine of growth Why a “Tax the controller” subscription model can make open source a profitable business model Using the ‘value created vs value captured' ratio to create a compelling pricing proposition   www.d.mba  

    78- Pricing is UX

    Play Episode Listen Later Jan 31, 2023 50:21


    Discounting and Tesla are two words you never hear together. Elon Musk famously wrote in an email to Tesla staff that “There can never – and I mean never – be a discount on a new car coming out of the factory in pristine condition… The acid test is that if you cannot explain to any customer who paid full price why other another customer didn't without being embarrassed, then it is not right.” So Tesla's recent decision to deeply discount across its product range has many scratching their heads. Why is Tesla doing this now? What could it indicate about the state of the business? Will it have a long-term effect on their brand and position in the market? These are questions we dive into as part of the latest Business Design Jam. In this episode we cover: Why a business like Tesla might choose to discount The pros and cons of discounting 5 considerations before choosing to cut prices Why price is so intrinsically linked to UX How designers can add value to the pricing process - it's not all maths!

    77- How will AI affect designers?

    Play Episode Listen Later Dec 14, 2022 49:49


    In this episode of the d.MBA podcast, we explore the exciting and rapidly-evolving field of artificial intelligence and its potential impacts on the design community and the future of business. We discuss: The latest advances in AI technology and how it is transforming the way we design products, services, and experiences. We also delve into the potential risks and opportunities that AI presents for businesses and designers, and offer insights on how to navigate this rapidly-changing landscape. Join us as we delve into the fascinating world of AI and its implications for the future of design and business. The episode's description was written by an AI chatbot ChatGPT. Impressive, right?

    76- Are employee-owned companies the future of business?

    Play Episode Listen Later Dec 7, 2022 62:49


    How can we best align the goals of employees and owners? It's an age-old problem of a principal-agent relationship. But there is a promising trend that could really align incentives between employees and owners. It's by making employees owners! We decided to invite two d.MBA alumni, Sandra Fernandez and Chris How to share how employee ownership works in their companies. We talked about: what even are employee-owned companies, what are the benefits and drawbacks for employees and companies, and the advice Sandra and Chris would give to others who are in the position to suggest or adopt the employee ownership program.   www.d.mba

    75- Opportunity costs, negotiating salary, and MVPs

    Play Episode Listen Later Nov 15, 2022 25:46


    In the latest Designer in Nature Talking Business, we are hosting Elisabeth Graf, a service designer, innovation coach, and facilitator. And a d.MBA alumna! Lilly shared how she got into design and learned about the importance of a business concept called opportunity costs. Along the way, we also discussed how she negotiated her salary and got a 50% raise only 3 months after being hired, and why her most hated business buzzword is MVP.

    #74 What are economic moats and why do they matter to designers?

    Play Episode Listen Later Oct 13, 2022 22:12


    According to the Oxford dictionary, a moat is “a deep, wide ditch surrounding a castle, fort, or town, typically filled with water and intended as a defence against attack”. Ok, basically some kind of defense around the castle. So, how does this concept translate to business? And design work? Martyn Reding, chief design officer at Upzelo and former head of design at Virgin Atlantic, shared how he learned about economic moats and how he uses the concept in designing digital products.

    73- Will Adobe ruin Figma? And will Patagonia save the planet?

    Play Episode Listen Later Sep 19, 2022 61:06


    Let's take a moment of silence. Adobe is acquiring Figma. Judging by Adobe's previous acquisitions this is surely the end of Figma's best days, right? But Adobe is promising to keep Figma independent! Should we believe Adobe? But let's also celebrate. The founder of Patagonia is giving away his company to fight the climate crisis. He is setting a beautiful example of how companies can shift their main stakeholder from stockholders to the society and planet. But it also sets a dangerous precedent that other billionaires could exploit. In this episode, we cover: why is Adobe really acquiring Figma, is Adobe likely to keep Figma independent, and how Patagonia's news is a beautiful and dangerous precedent for other billionaires.   www.d.mba/mini-mba

    72- Dirty business of carbon offsets

    Play Episode Listen Later Sep 9, 2022 45:02


    Most of us have already tried to offset the carbon footprint of our consumption. Maybe you've paid to offset your flight, a parcel delivery, or even production of a product you bought. And it made you feel good, right? Well, this episode will make you feel a bit worse. Sorry. But if you are ready to take the red pill listen in and we'll share: how governments try to force certain industries and companies into decreasing pollution, why do some companies voluntarily offset their carbon footprint, and why, unfortunately, neither of these two paths is currently effective.

    71- Why designing for users isn't always the right approach

    Play Episode Listen Later Aug 25, 2022 19:02


    When you hire a designer to help you on a project, you don't expect them to say: "What if we don't focus on users here?".  Franz shared his story of working on a client project that benefitted from designing for suppliers, not customers. To make his point for focusing on suppliers he used a tool called a value chain. Tune in to Designers in Nature Talking Business, our new podcast format where designers (in nature) share their stories of how they learned or used their favorite business tools. And learn what is a value chain and how you can use it too!

    d.MBA news + Rule 72

    Play Episode Listen Later Aug 15, 2022 3:37


    We've got some news! And a cool math trick to use on your projects!  www.d.mba/apply

    70- When people say money is free or expensive, what do they mean?

    Play Episode Listen Later Aug 9, 2022 46:42


    Recently, you may have heard that money is getting more expensive. But how can the money be more expensive? Money is, well, just money. To clarify this business lingo, Alen and Franz break down the current business environment and share what sets the price of money. We talked about: what cheap and expensive capital even means, why is money now getting more expensive, and what implications this has on the business world.

    69- Strong dollar is good for the US economy, right? Right?!

    Play Episode Listen Later Jul 27, 2022 34:04


    It's usually a bad sign when currencies take over news. It was no different this July 13th when the news broke that one euro is worth exactly one dollar for the first time in twenty years. The US dollar has been gaining strength against other currencies over the last six months due to various reasons, which we cover in detail in this episode. But the question is: Who benefits from a strong dollar. A strong dollar is good for US companies, right? Well… It is not that simple. Listen in to learn what are the most common factors why currencies fluctuate, who benefits from a strong US dollar, and which companies and individuals will be harmed by it?

    68- How to position and price yourself as a design freelancer

    Play Episode Listen Later Jul 19, 2022 60:53


    Working as a freelancer comes with opportunities and challenges. One of these challenges is how you position yourself to get the clients you love working with. And secondly, how do you price your services so you can survive and thrive. We invited two d.MBA alumni and design freelancers (well, they prefer the term contractors - more about that in the show), Tom Prior and James Bickerton to share their experience. We talked about: how James charges $7,500 for a 90-minute workshop when being a specialist makes more sense than being a generalist and how the future of freelance work could be equity pay.

    67- If monopolies are so bad why is every company trying to become one?

    Play Episode Listen Later Jun 29, 2022 40:11


    There is a saying in business that if a company is trying to prove that it is a monopoly, then it is not one. But if a company is trying to prove that it is not a monopoly, it may very well be. Holding a monopoly gives a company an unfair advantage, which is good for the company but usually bad for consumers and society as less (or no competition) leads to less (or no) innovation. Lately, Facebook, Amazon, Google, and Apple are all facing legal actions to hinder their monopolistic position. So, in this Business Design Jam, we talked about: what exactly is a monopoly, how common business practices may lead to a monopoly, and what impact market-dominating positions have on customers and society.   www.d.mba

    66- How to convince your company to test a 4-day work week?

    Play Episode Listen Later Jun 15, 2022 60:41


    Surely, most of us would agree that a 4-day work week is a good idea, right? Early research shows no drop in productivity, and a big increase in employee well-being. So, why hasn't it been more widely adopted? At the d.MBA, we've been running a 4-day work week for the last four years. So, we thought we would comment on some common concerns about the setup and share our perspective. Tune in to learn the most common arguments against the 4-day work week, and learn from our story how you could propose an experiment in your team or company.

    65- What does a market crash mean for design (and business) community?

    Play Episode Listen Later Jun 1, 2022 49:22


    The prices of tech companies have fallen dramatically. Facebook, Netflix, Google, Apple, and Amazon are all down between 20 and 80% since their record highs. Yikes. Everyone is freaking out. But why? How does a market crash affect companies and us working for them? How does this affect designers? In this Business Design Jam, we talked about: the recent (mini?) market crash in the tech sector, why Netflix's stock price is down almost 80%, and what Netflix can (and plans to) do about it.   To read more about the profit tree, which was mentioned in the episode, check out this guide.

    64- Designing and aligning incentives

    Play Episode Listen Later Apr 20, 2022 10:57


    Have you ever hired a freelancer and paid them per hour? And did you have the feeling that they are extending their scope of work so they could charge you more? Then, you have already experienced misaligned incentives, which are one of the biggest challenges and opportunities for companies. They can hurt relationships within companies and damage partnerships with outside collaborators. In our latest podcast episode, we explore how incentives affect the work of designers and why we are in a unique position to help companies better align incentives.

    63- Andrew Whelan - Business Design at Ford

    Play Episode Listen Later Mar 8, 2022 38:04


    Business design is already pretty common among design agencies but not so much in product companies. So, we were excited to talk to Andrew Whelan, a Business Design Director at the D-Ford London Lab, where he leads a diverse and multi-skilled team tackling some of the biggest business model opportunities in the auto and mobility industry. We covered: what the role of business designers at D-Ford entails, Andrew's favorite business design tools, and how to make the case for the business design discipline.   

    62- Wall-worthy school certificates for the digital age

    Play Episode Listen Later Feb 22, 2022 33:53


    Last week, we launched new school certificates. Using a combination of generative art and blockchain, we created several hundred unique certificates so that each student can receive a piece of art that is wall-worthy and trustworthy. To learn more about the project check out the blog post with visual materials. In this podcast episode, I spoke with Emil from design studio Ljudje, which helped us bring these beautiful certificates to life. We covered: How the certificates were designed and generated, how they are minted (you can see the current collection on OpenSea), and how many certificates were created and minted.   https://d.mba/blog/school-certificates-for-the-digital-age

    61- NFT Business Models

    Play Episode Listen Later Feb 2, 2022 65:05


    In this Business Design Jam, we talked about NFTs (Non-fungible tokens) and what new business models they will enable. Franz Emprechtinger and Alen Faljic covered: digital art and recurring revenues, fractionalization, distributed ownership, and crowdfunding, community and network effects, and internet native cooperations - DAOs (Decentralized Autonomous Organizations).   www.d.mba

    60- Aarron Walter - Business case for emotional design

    Play Episode Listen Later Nov 19, 2021 40:23


    Aarron Walter is Director of Product on the COVID Response team at Resolve to Save Lives. Previously, he was VP of Content at InVision, and founded the UX practice at Mailchimp where he helped grow the product from a few thousand users to more than 10 million. He's the author of a number of books, the latest of which is a second edition of Designing for Emotion. In this episode, we talked about: the business case for emotional design, how healthy personal finance lead to better job performance, and Aarron learnings from his recently launched podcast Reconsidering.

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