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Do you find yourself with a to-do list rather than a fully functioning leadership team? This episode is all about the Dental A-Team's bread and butter: scaling leaders. Kiera shares how to transition out of micromanaging in a way that you and your team can get behind, whether you're working with people who've worked in your practice for years, or starting fresh. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera Dent- Dental A Team (00:00) Hello, Dental A Team listeners. This is Kiera and I hope you're having a great day today. I hope that you just love what you get to do. I hope that you realize, gosh, you're so lucky to be working in a day and age like today. I know we can sit here and we can talk about all the problems. We can talk about how this patient did this and this team member did this and my gosh, this happened and Kiera, the cashflow this and you wouldn't even understand. I haven't taken a vacation for four years. I hear you. And I just want to remind you that good and bad coexist. We can see the good just as much as we can see the bad. And the greatest way to combat anger and fear is to look at gratitude. We can also talk about what were all the great things that happened. You have all these amazing patients today. You had a team who freaking loves you and fills your schedule for you. You showed up today and patients were just magically there. You were able to walk in and you're cash flowing positive. I hope that that's your day. And if it's not, let's talk because cash flow. ⁓ it's my biggest pet peeve and I Dennis to always be freaking wealthy because when you are successful financially, your team is happier, your patients are happier because we're not stressed out all the time. So that's my big rant. Let's chat. Welcome to the Dental A Team podcast. I'm obsessed with making your life easier. We're obsessed with positively impacting you in the greatest way possible. And I love helping dentists get the happiness, fulfillment, success that they're seeking and doing it for you and teams. So That's what I'm here for. Welcome, welcome, welcome. If you love our podcast, please like, subscribe, share this, leave us a review. That's how we're able to help more practices just like you get to the success. We're all here. Like the world of success. Imagine it's like this boardroom. It's, it's infinity. Everybody's welcome and everybody should have that. And that's what I'm here for. There is more money in this world than we can ever count on. And all of us are entitled to it. All of us have access to it. And I want everybody to rise to the top and help each other get there. And that's what we're about. So With that, I wanna just help you. I think this is a great one. I think leadership is such this like, tricky topic. Like, my gosh, I don't even know what leadership is. And so today I wanted to kind of break down like, stop managing people and start managing leaders. And this is like leadership 101 for you. So just gonna kind of walk you through. If you're still managing every single detail. of your practice, you don't have a leadership team, you have a to-do list. And that's a bold statement. And that's even a statement for myself. And sometimes you might have a leadership team and you just need to let go. Also speaking to myself, but hey, if that applies to you, please email me. I love a good pen Hello@TheDentalATeam.com. Please tell me I'm not alone out there, but truly, are you managing every detail? Are you managing your leadership team? So I just want to walk you through some three simple little steps of how to stop managing tasks. and leading through an empowered team. was talking to our COO and she said, know, Kiera, you've got to be able to work through your team. Meaning you don't do it all yourself as a leader. You work through that team. And I think as CEOs, as owners of practices, we often don't work through our team. actually just do it all. And that creates a burnout that creates stress. It does not create a self-sufficient leadership run team. And that's what Dental A Team's obsessed about doing is let's build these self-sufficient leadership teams. And this is a blueprint to stop micromanaging and start scaling leaders. Are you on board? I hope you are. This is something I freaking love because for me it's hard. Like it's a real life thing. Like I feel like I micromanage a lot. I feel like I don't scale leaders. I feel like I get in their way. I feel like I've grown a lot. I feel like I've also had to be the person. So it's kind of built in his habits. And so I think it's a space where like we oftentimes think do I need to hire a new leader? And I think sometimes, yes. Like when I look at office managers, We can grow them. Dental A Team is really, really great at actually developing office managers and helping you know what it is. So before you go and hire someone brand new, I would definitely recommend growing them, seeing if they've got the skillset. And if not, then let's go hire this person. But I think when you're, when you go from this micromanaging to do list to bringing on leaders, it's going to be a let's identify and develop internal leaders for you because a lot of times they're just sitting right in front of you. I was just at an event the other day and one of our team members was there and like not even on my radar of leadership. And I was like, wow, that person has been sitting right in front of me. So I think sometimes we think the grass is greener rather than just really like we got a freaking green pasture right in front of us. Let's just develop them. So you can test people out. And the way you start to look for leaders on your team is who naturally takes the initiative, who does this just on their own? And can I help grow them? and help them like earn trust with me. And then can I do one-on-one coaching? So for me, I like plant little projects like, hey, you take this on and I'm watching to see does this person take the initiative? Do they follow through? Do they have the traits that I'm looking for in a leader? Do they have my trust? And if they don't, that's great. They're a great team member. But if not, like I can do one-on-one with them. Also the way you develop, like if you identify about this person, they're not quite to leadership. You can do one-on-one coaching with them. You can literally hire a Dental A Team to help coach and train your leaders. We do this all the time. Give leadership books, have a book club with them, have clear responsibilities, what's their job description. And then we promote based on ownership mindset, not tenure. And that to me is something so hard. And I just wanna talk about it like, how do we do this? Because a lot of people feel like I've been here for a long time. And I will tell you the best and easiest way to do this is to actually put out the job description for who you're hiring and send it to your team and see who wants to apply for it. Because then the tenure people might look at that and like, And someone told me that, like, yep, open that job description and close it right back up because surely don't want to do all that. They're a seasoned team member, but they don't want to take it on. So that's your easiest way to be able to promote for that ownership mindset and leadership of who actually wants it rather than just who's been there for a long time that quote unquote feels like they deserve it. Just because people have been there for a long time does not mean that they're a great leader. And I hope you hear that. And this is how you micromanage because a lot of times people put leaders into place with massive air quotes that aren't leaders. They're just bodies with a title and you're still having to do everything. Right? People write, see, it should not cost you more time or more money. They should actually give that back to you. So if that's not the case for you, you don't have leaders, you have doers and you need leaders. So I think when you, um, there's been plenty of practices that I've worked with where we've taken team members on the team, given them some leadership guidance. So we teach them how to have one-on-ones. We teach them how to have hard conversations. We teach them how to look at the books. We helped them learn. how to actually like be a leader of your practice. And people are like, you turned my office manager around. Like they're now an office manager. And a lot of times it's not that they weren't great. They just didn't even know. If I would have had a coach and a mentor as an office manager, I would have been 10 X the manager that I was. And that's coming from Kiera Dan. I think I'm pretty dang good. And I take a lot of initiative, but I just didn't know what I didn't know. I didn't know how to run a business. I hadn't looked at this before. I didn't have the experience with it. I just got thrown in because, hey, I'm Kiera. I know I can figure this out. but a lot of times it's very costly. So give them the coach, give them leadership books, give them a mentor, give them a job description and KPIs and see them rock. So I would definitely look at that. And so if you're managing everything or you feel like you're doing a lot, is there a team member on your team today that shows leadership potential? And could you start mentoring, testing them out, seeing how they do to see if they're your person before we go higher? Number two, step two is going to be we wanna make sure leadership roles are very clearly defined with authority and accountability. So something I see that happens often when people put leaders into places, they don't give them authority and the doctor actually undercuts them. And I know I've done this to my team. So team, if you're listening, I'm very sorry because I know I've done this to you and you've got to have clarity and autonomy for leadership to work. So what it means is we've got to have scorecards and KPIs with decision-making rights. So who actually can make decisions on this? And if you're the only person that's doing it, you've got to put into place what your decision making is and who I like panic saying this. Literally I'm like looking down stressed out right now to say this. You have to accept that people aren't going to do it the way you would do it, but that doesn't mean it's wrong. I like things a certain way. I'm very aware of that. I'm like, even my husband, told me he's like, Kiera, it's been so nice. Like we had some friends coming over and usually I'm very particular about like what we're doing for dinner and how we're doing it. I've been so busy, he's like, I just initiated and I'm so tired. I'm like, that's great. Thank you. Like, and I think when we realize like, what are the decisions really truly you have to make? I've got a doctor who loves picking out the prizes for her prize box. She's pediatric. And yet that's something that you could delegate, you could elevate and you could get some time back. I'm not here to say you can't do the things you love, but I am here to say like, you've got to give autonomy, you've got to give clarity. Otherwise you're always going to sit here. So if you can't give that up and you're so obsessive about every single detail so much even as the prize box, the leadership might not be your jam and you might need to just be a manager and hire somebody who's a great CEO to run your business. And I'm not saying that vindictively or that you're not good enough. It's just truly like, what's your skillset for it? So you've got to have clear roles with authority and accountability. So KPIs, decision-making rights. You've got to have what the lead owns and what they don't. So this way you're not crossing in. We have an accountability chart and I swear it's like, call it our holy grail of the company. I have to look at them like, okay, who is making these decisions? It's not Kiera who is doing this and setting them up for success, letting them fail, letting them make the decisions. Sure, if it's going to like make us go bankrupt. So I say if it's a financial, a legal, those are like the main two things that I really have decision-making rights over that I'm gonna trump all day long. The rest need to be having autonomy with it. And then also our theme this year is outcomes over activity. So. Make sure that we have meetings where we're reporting on the outcomes, not the activity. So what's our KPA scorecard show us? I don't care that you got 200 things done today. High five. I'm super proud of you. Did we hit goal? Did we make overhead and are we profitable as a business? Like, and did our team love our day? And did we have a great patient experience? Like, I'm so happy that you did the billing, but like that falls under the outcome of profitability and overhead. Like those are just parts of the business that we've got to do. And so Really when our OMS and our doctors and our people see their role clearly, like even in our organization, when we rolled out the accountability chart and we have it set, we've got specific KPIs and we started tracking on measures, the team starts to move. There's fewer daily interruptions. Things can move forward and I'm not having to make as many decisions anymore and the leadership team is able to make them smoother, faster, easier. Now, I'm not perfect at this. I have a lot of pieces in here. There might be better leaders out there. But I will tell you growing leaders on your team, developing them and helping doctors and teams work, then only team a second to none. Like this is what we do. Me as a CEO of a consulting company, yeah, it's been tricky. Cause I'm like, I don't have the freaking playbook. I know how to do your practice. I know how to do your life, but doing our business has been hard. But I will say as you're building this, and if you're listening today, you've got to have a scorecard for each leadership role that has their job description, their KPI and their decision-making authority of what they can or can't do. that clarity is going to create confidence in your team. This is something easy to build. I mean, we've got AI, we've got Dental A Team, we can help you guys with all of this. Those are pieces that you're going to do. And then after that, you're going to do step three, which is coaching the leaders, not the team. And this, ugh, like I sit back in my chair, like I feel stressed out to say these things to you. I think this one actually is pretty tricky for somebody who's founder led, who's been very involved with all the team. You move into a space where, You just now work with your leaders, not the rest of the team. And ⁓ I think this is where leadership can feel lonely. I think this is where you can feel like, but I don't know all my team members and you don't anymore. And as you grow and evolve, you actually need to move on because what happens is if you still lead the rest of the team, you actually bypass your leaders and you undercut them. you've got to route feedback and issues through them. And that's like a hard redirect because you're so used to being the person who answers it. So pull out your little accountability legend, look at it and be like, okay, thank you for asking me that question. This is the person who needs to do it. We play popcorn in our team of, all right, we have a question for this, who does this? And we have them answer until they know who to go to. And it's just a redirecting and a reworking for everybody. And just say like, hey, I know we've like shaken our team like a snow globe. Everything's kind of falling into place and I wanna make sure people have clarity. because clarity creates confidence. So then we have our leaders. And then you actually have, I do weekly leadership meetings and we do monthly. And I realized like, that's my time to coach my leaders. So can I give them books? Can I do book clubs? Can I help them? And then you have one-on-ones either weekly or monthly to really develop them as leaders, to track in on their KPIs, to look at their issues, to resolve issues for them. And you literally train them how you want them to treat their team. So hey, what I'm doing with you, I'm meeting with you weekly, I'm reviewing your KPIs, we're looking at our quarterly objectives, making sure that's moving. And then any issues you've got with proposed solutions, let's work through those. You develop your leaders who then can go develop their teams. And I will tell you that I've got several doctors who have built incredible leadership teams, and it is done through this and they coach the leaders. And some of them have even said like, I don't even know half my team anymore. And what I tell those doctors and I tell myself is, you still get to surprise and delight in areas that doesn't undercut your leader. You can still be the fun boss. You can still do highlight shout outs to your team members. I still write shout outs to our team of where I've seen them do different things, but the dynamics do change. And I think you have to realize if you don't want to be the micromanager, the office manager, if you will, you do need to develop leaders and you need to let them be leaders and you need to give them that power, that autonomy, that growth. And if you can do that, you are going to be able to grow. So this is where we do really truly going from having a to-do list to having a leadership team. So quick recap of steps would be identify your internal leaders and start developing them into it. Then we define the roles very clearly with KPIs, job descriptions and decision-making authority. And then we coach them on how we want them to lead the rest. And that coaching piece... I think yourself, make sure that your coach is a great leader too. This is what I love in our consulting is we do coach doctors and teams. We help doctors show up as great leaders and like, how are you undercutting your team and vice versa? Hey team, how are you undercutting your doctor? How are you not showing up for them? This is what they need from you. And I think having that mediator often can really, really help you out. But I think like coach the leaders, coach yourself, make sure you've got it. What books do you have? What things can you give them? What resources, what courses, like giving them a consultant that can help them. that's been there, done that, done it successfully. How do we have these uncomfortable conversations? How do we get our core values? How do we shift culture? Those pieces, you've got to lead them to be able to do it. Leadership is a journey, not a destination. And so when you scale, you do stop having touch points and management of every person, but you start managing the right few. Leadership should be managing of five people. So if your team's five people, rock on, keep managing. If you're bigger than that, you need to start building a leadership team. Even at five people, definitely recommend still having an office manager who helps you because you're busy drilling and filling. You don't have time to do all these little touch points that they should. So I think for you, if you're feeling like you're still carrying the weight of your whole team, even if you've got a leadership team and you need them to start to level up, to deliver for you, it's time for you to lead leaders and to develop leaders and to make sure you got right people, right seats. Sometimes you might have a leadership team, but you're still doing everything. You don't have a leadership team. You've got doers. And so how do we actually have a leadership team and what things do you need to change to allow leaders to be there? And what things does your team need to do to truly let you and like trust the outcomes and the processes that they're going to deliver for you? It's a two-way street. So teams listening and doctors listening, your doctors got to trust you to deliver and consistently deliver. Doctors, got to trust this team to deliver and consistently deliver. Both you want the same thing. And so really coming together, having those conversations and reading five dysfunctions of a team, getting into those uncomfortable spaces. is going to help you. So if you need help on leadership or building this infrastructure, I don't know how to get there or gosh, I'm like there, but I still need my leaders to have growth. I need growth. We coach doctors and teams. And this is why, because both sides of the coin are important. Both sides are necessary and both sides need different things. Visitors, you got to look online. You got to forecast. You got to grow your leaders. Leaders, OMS, team leads. You got to hit those KPIs, those metrics. You got to get your team and your department to row in that direction. These things are not, I think innate, they're trained and they're learned. And so reach out, Hello@TheDentalATeam.com. This is things, share this with someone who's going through this. I know every single one of you today has a doctor struggling with leadership or a team member struggling with leadership. Share this with them. This is how we help grow each other. This is how we help positively impact the world. Give this to a colleague, share it in a post. You guys read those Facebook posts. They constantly are complaining about this. Please share this. Say like, hey, this is a really good tactical way of how to develop leaders, how to stop micromanaging, how to truly grow into that. And I would love to help anybody. We do complimentary practice assessments. We'll review your practice, give you tactical, tangible advice, whether you work with us or don't. So reach out. I'd love to just like give you a roadmap of where you are and you leave that meeting. Every single time I do that meeting, people leave with clarity, with confidence of where they need to go. So reach out. I'd love to help you. Hello@TheDentalATeam.com. And as always, thanks for listening and I'll catch you next time on the Dental A Team podcast.
INEGI reporta baja en desempleo en México Sheinbaum destaca crecimiento económico pese al panorama globalMujeres destinan más de 40 horas a trabajo no remuneradoMás información en nuestro podcast#grc
México presenta estrategia anticorrupción ante la ONUEdomex refuerza combate al “coyotaje” en trámitesCDMX fortalece vigilancia sanitaria rumbo al MundialMás información en nuestro Podcast#grc
Turismo de cruceros crece casi 15% en MéxicoJalisco capacita policías para el Mundial 2026 OMS alerta por aumento de casos de ébola en El Congo Más información en nuestro Podcast#grc
Baja la inflación en la primera quincena de mayo Noche de Museos tendrá tributo gratuito a Depeche Mode OMS alerta por aumento de casos sospechosos de ébola en Congo Más información en nuestro podcast#grc
Nesta sexta-feira, nação africana já tem 750 casos e 177 mortes suspeitas; OMS apoia todos os pilares da resposta, incluindo rastreamento de contatos e estabelecimento de centros de tratamento; situação no país vizinho, Uganda, é considerada estável.
Le virus Ebola fait un retour en Afrique, où une nouvelle épidémie sévit en République démocratique du Congo. Cette recrudescence ravive des cauchemars que l'on croyait lointains sur le continent africain, qui a connu une épidémie d'Ebola particulièrement mortelle dans les années 2010. L'Organisation mondiale de la santé (OMS) a décrété une « urgence sanitaire internationale », mais exclut pour l'instant tout scénario de pandémie mondiale. La professeure et chercheuse Nathalie Grandvaux présente les risques réels associés à l'éclosion actuelle d'Ebola en Afrique centrale.
Ecologistas en Acción publica un informe en el que señala a la mala calidad del aire que respiran los más pequeños en sus centros escolares y alrededores. El 96% de los espacios estudiados no cumple con los niveles de calidad recomendados por la OMS. Además, la organización ha estudiado en este último estudio también el interior de los centros. Un 80% también tiene en su interior un aire altamente contaminado.
Representantes do grupo lusófono Women in Global Health estão na Suíça para a Assembleia Mundial da Saúde, da OMS; para elas, mais precisa ser feito para acelerar alcance das metas de desenvolvimento.
O Afya News detalha o novo alerta da OPAS para a emergência internacional de Ebola com foco em vigilância epidemiológica e protocolos de controle de infecção para a região das Américas. Analisamos também a orientação provisória da OMS para o diagnóstico do vírus Andes destacando o uso de RT PCR em sangue total como principal método laboratorial. O episódio discute ainda o relatório do Fórum Econômico Mundial sobre a estrutura CARE que defende um cuidado centrado na mulher focado em prevenção e rastreamento precoce do risco cardiovascular e depressão perinatal. Afya News. Informação médica confiável e atualizada no seu tempo.Fontes do episódio aqui:https://portal.afya.com.br/podcasts/afya-news/21-05-2026
Mientras la OMS y los médicos sobre el terreno intentan contener el brote epidémico de ébola en Congo, en Europa, particularmente en España, se disparan las cifras de enfermedades de transmisión sexual como la sífilis y la gonorrea, para las que la mejor medida preventiva sigue siendo el preservativo. En tecnología comentamos el mensaje que previsiblemente lanzará el Papa Leon XIV en su primera encíclica, que presentará en persona el próximo 25 de mayo y que versará sobre Inteligencia Artificial, un tema sobre el que tiene a personas de muchísimo nivel trabajando en el Vaticano. Será con toda probabilidad un mensaje humanista que, además, alertará sobre las desmesuradas cifras de dinero que está moviendo (se han conocido los resultados de Nvidia, que fabrica los chips con los que trabaja la IA: 560 millones de dólares al día). También exploramos las derivadas del aterrizaje de Peter Thiel en Argentina, nuevo campo de pruebas para su sueño tecnofascista. Y comentamos lo que supone la creación del primer "huevo artificial", con los que la controvertida empresa Colossal Biosciences ha gestado 26 polluelos.
Estados Unidos presentó siete cargos criminales contra el ex gobernante de Cuba: Raúl Castro. Más de 43 mil residentes de Simi Valley se encuentran bajo órdenes de evacuación mientras el incendio Sanfy sigue avanzando y surgen nuevos focos. El departamento de seguridad nacional confirmó que una solicitud de asilo pendiente no equivale a un estatus legal, ni impide una detención y posible deportación. Crece la preocupación de la OMS por el avance del brote de Ébola en la República Democrática del Congo y Uganda.
Conagua inicia construcción de planta potabilizadora en la presa de Guadalupe Jalisco refuerza vigilancia sanitaria en aeropuerto ante riesgo de ébola OMS considera bajo el riesgo global por brote de ébola Más información en nuestro podcast#grc
Evento paralelo da Assembleia Mundial da Saúde abordou desafios relacionados ao combate à dengue, zika e chikungunya; Brasil recebe certificado da OMS por eliminação da transmissão do HIV de mãe para filho.
durée : 00:08:18 - Les journaux de France Culture - L'épicentre de l'épidémie, localisé dans une zone à forte densité de population, oblige la RDC à réagir au plus vite, dans une province en guerre. Un cas déclaré à Goma. L'OMS évoque deux vaccins en phase de développement. Risques de propagation à Mayotte très faible, selon le gouvernement français. - réalisation : Mathieu Laurent, Annie Brault, Martin Desclozeaux, Caroline Bennetot Vous aimez ce podcast ? Pour écouter tous les épisodes sans limite, rendez-vous sur Radio France
STF afasta perito suspeito de vazar dados do contrato da esposa de Moraes com o Master. E diretor da OMS fala em alerta pra epidemia de ebola na República Democrática do Congo.See omnystudio.com/listener for privacy information.
Summit 2026 was all about scaling leadership and growing profit in your dental practice, and Kiera and Tiff are here to revisit the highlights. They discuss understanding where your time goes, what it looks like when you need a priority realignment, controlling reasons versus the results, implementing the yes model, and more. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera Dent- Dental A Team (00:00) Hello, Dental A Team listeners. This is Kiera and today is a really exciting day. I got the one and only Spiffy Tiffy on the podcast with me and we're here to do a really exciting podcast. Tiff, how you doing over there today? Excited? Tiff (00:12) Hi, I'm so excited. We have not podcasted in far too long. Like our schedule's just, it's hard. It's weird because we never see each other. So it's super weird. I know. Kiera Dent- Dental A Team (00:19) I know, but we did just see each other in person, was honestly the reason we're podcasting today. But did you miss a little bit? I mean, I had thought during that time where we were testing all the sound forever that we should just bust it out and podcast right then and there. Like, let's just do it. Tiff (00:38) my gosh. Well, last year at that same time, we busted it out and we did a podcast on the mountains. So it would have been effective, but instead we had a dance party and karaoke. Kiera Dent- Dental A Team (00:43) I know. I know. We did. And what we're referring to is if you missed summit 2026 with the Dental A Team, you missed out. Tiff and I got together in person, which was a blast. Like I said, Tiff and I used to hang out all the time and Tiff, think like the future life of you and me, that sounds funny. I think that's almost a TV show. I think we need to just like schedule in where we hang out more, not for work. Like I'm coming to Arizona soon. You came out to Reno. We got to just hang out. So, but yeah, we just, were together in person for summit 2026 and This year's theme and topic was scaling leadership and growing profit in your dental practice. And I think, we just had a good time. what we were alluding to was, ⁓ luckily, I don't think people know, but the day before summit, Tiff and I sat there for what? Eight, nine hours trying to get the cameras and the audio. I have done this. That was summit number six. So Sexy Six is what we did. Tiff, we've done them six together. Like that's a pretty incredible, incredible run. Tiff (01:37) Yes. That's wild. Kiera Dent- Dental A Team (01:48) but Tiff and I literally sat there. If you saw the reel on Insta, Tiff and I were sitting there doing karaoke. We were dancing. We were doing a talent show like cartwheels, backwards somersaults, handstands, headstands, things that I don't think either of us had done since we were probably like 15. But you know, Tiff, we didn't get to experience that part of life together. So we had to bust that out together. Right. Tiff (02:08) True. That's fair, that's fair. That was a good assessment, Kiera Good assessment. Kiera Dent- Dental A Team (02:13) Well, it was a really fun time. And I think Tiff, it just reminded me of why I doing this with you. ⁓ I think when we get in person, there's just magic. And so when we put together the summit, I think something people don't really realize is Tiff and I, we don't practice. Like we've got our decks and we've reviewed it, but a lot of the magic just happens because we love helping people. love changing lives. I love watching Tiff in real time do half of my like crazy experiments. Like it's been since the beginning of time that I'm like, all right, Tiff. I'm not going to tell you in real time, you're going to do this. And I think that that's what makes Summit so special is it's, it's you and me, Tiff, doing it in real time. And the consultants are on the chat, like she definitely carried us quite a bit this year, but we kind of, for those of you who might've missed or those of you who did join, Tiffanie kind of wanted to just do a little highlight reel of some of the key takeaways from Summit that we were able to have. And Tiff, think like probably my favorite part is always the beginning part. ⁓ Tiff (02:54) I'm tired. Kiera Dent- Dental A Team (03:09) I mean, it's probably because it's the beginning part. And we talked a lot about how like your business can't outgrow your leadership. And we talked so much about this leadership and Tiff, I know leadership is such a passion for you. within that leadership realm, we talked so much about how like you as a person are the most important piece. And I think a lot of people forget that. And I think that that sometimes like driving home piece of summit that I love to highlight. I know you love to highlight, let's kind of rift on that beginning part, the you part, the leadership part, all of that in that yes success formula that we've. We talked heavily about at summit this year. Tiff (03:40) Yeah, and I think, Carrie, you said something there. You said, I love leadership. And immediately, I thought, I do love leadership, but I love leadership because leadership focuses so heavily on the actual person, who they are, how they show up, and how they create the culture that everybody wants to be a part of. So when you say, I love leadership, and then you let it in too, and then them. That's why I love leadership, and that's why I love working with leaders and CEOs. So a CEO dentist and then. the leaders of the practice, but really those leaders come down to people who are inspired by growth, who are ready to take on the next level and who want to give something back to the world. And for me, inspiring those people, like double, triple, quadruple is the impact that we get to make. So that's why it's so cool to me. And so doing things like Summit where we do, like we do open up with who you are because you are the focus that is required in order for anything else to work. so, yeah, leadership is a passion because people are a passion and I think both of us feel that way. Kiera Dent- Dental A Team (04:47) Absolutely. Like we've said so many times, like life and people are our passion. Dentistry just happens to be the platform where we get to connect with all of you. And Tiff, as you said, that it really made me start thinking about like, what do you spend your time on? And I loved the little, this year we did an hourglass and Tiff, was fun for you to build the hourglass, right? Like where do we actually spend our time? I think it's something where so often as we're running and we're living our lives, we don't take the pause moment to see like, I can say my family and my health and my business are the most important thing, but when I look at my calendar, when I look at these items, where is it really? And I actually loved the image of an hourglass because ⁓ maybe it was the birthday this year, Tiff, but like there was a moment this year where I was like, I could be halfway done with my life. And so in the hourglass, I feel like it's our time and it's, is it slipping away into the things that we value most? Is it slipping away into the things that we care about the most? Is it slipping away to where I am, my 90 year old granny with cotton candy pink hair, who's freaking ripped Tiff. There's like another version of her that's come to the forefront. Like I gotta be ripped and like able to move. I can't just be like dead. Like that's been a new element added into this vision at the Villa. ⁓ But like, what is she gonna remember about this time of her life? And what would she wish that she prioritized more? And I think so often we can get stuck in this like the day, the urgent, the chaos. And I love that and Tiff, This is a fun thing. had you go and build your little sand piece and build your hourglass. What were some of your thoughts like when you did that and doing it in real time and having offices do it in real time with us? Tiff (06:22) Yeah, I think ⁓ first an hourglass always makes me think of ⁓ Aladdin. I think of Jasmine, right? And so when I think of the hourglass, I think of, yes, like, where am I spending my time and how much time is slipping by? But then I also think of the other side of that, where we're oftentimes consumed by our time. And so I think of Jasmine, like, and I hope everyone here knows the reference that I'm going for here, because I don't have a picture of it. Kiera Dent- Dental A Team (06:28) Mm. Mm. Yeah, she's like trying to crawl out of that stand. It's like suffocating her. Tiff (06:50) Yeah, she's like in the sand and it's suffocating her, right? So it's like falling on top of her. And that was what I went into that project with that day because I see an hourglass that's just my millennial mind thinks of Jasmine suffocating by the sand. And so for me, I went into it of like, what is suffocating me? Meaning what is taking my time that I'm not intentionally maybe devoting the time to? But I'm like, Kiera Dent- Dental A Team (07:02) . Tiff (07:17) just letting it, like you said, slip by. And so I went into it with that kind of mind frame and it was really cool. We did it last year too and last year's was a little bit different and last year I forgot to put work on there. This year I did not. It was a fun exercise. Kiera Dent- Dental A Team (07:29) It's okay, Tim. It was, I think you had to block it out. Last year's work was crazy. I think it was like an immediate, like, I need to cut this out of my world, which is fair. And based on the year we lived, I don't blame you. So it felt good that it didn't monopolize. It wasn't home. Like, it's got to just go. We got to, and I don't blame you. It was year for us, for sure. Tiff (07:40) I agree. It was like an omen. Yeah, yeah. But it made it, honestly, it made it intentional. Because no matter what it looks like, no matter how you do this exercise, it brings something to the surface. So last year, it brought that to the surface for me, where I was like, wow, that's wild. Like, why did that happen? Because I didn't intentionally leave it off. I didn't intentionally put it on there. So I don't ever go into it to try to do it right. I go into it to just try to do it. Kiera Dent- Dental A Team (08:15) Mm-hmm. Mm-hmm. Tiff (08:15) And especially with your boss standing next to you, like, was like, well, shoot, cares like you got something to tell me, then tell me. But it was, it brought something to light. And this year felt much calmer doing it. It felt much more ⁓ intentional, I guess, is like the best word I can align. think aligned is my word this year. And so it did feel more aligned and like, there was more intentionality put behind things. And the point of that is wherever you are today is where you are. And being able to see. where you want to spend time and what your priorities are, is your time spent in alignment with what you say your priorities are? And I love that you always explain, it doesn't mean that it's gonna be equal parts, right? Work, like I work more hours during the day, four and a half days a week, than I do like awake with my family, right? But the... Kiera Dent- Dental A Team (09:11) Mm-hmm. Tiff (09:12) intentionality behind it of how it's not like to me when I go into that it's not the actual physical hours that I'm spending in those things it's the emotional time I guess the emotional you you know your your what is it that you call it then ROI on your time right are your emotions emotional easy there you go are we thank you I was like is it really that easy emotional ROI that's fine guys so I'm here for it thank you yeah Kiera Dent- Dental A Team (09:23) Mm-hmm. the emotional ROI, like the ROE, return on emotion. Yeah, I got you girl. Mm-hmm. No, it's ROE, return on emotion, right? You're welcome, I got you. Yeah, I... Tiff (09:41) Yeah, so anyways, that's what it's spun for me. it really highlights a lot, I think, for business owners and for leaders to really see if I'm showing up short, if I'm showing up, you know, chaotic, if I'm showing up calm and like, why, where are my priorities lining and how can I realign? Kiera Dent- Dental A Team (10:00) And Tiff, I love that you said that. And I love like we do, we do a different variation of it. This is something I really like because I feel we don't take that pause moment. Like to me, it's like the, the small space between like taking a breath and releasing a breath. Like there's that small pause. I feel like that small pause is where so much intentionality can happen. so Tiff, thanks for always being my guinea pig. Like it makes it feel like more fun for me because I, I know that Tiff, come into it so real and people that attend summit. So if you don't know about summit Tiff and I do it. completely virtual. And the reason we've done it virtual, people have asked for years, like, why don't you guys do it in person? And what we found is we want doctors and teams to come together in your office space. Like what is the easiest fastest way for us to rally to impact you? We don't care if your husband or your kids or your wife or your spouse or whomever it is, is with you in that space. Like how fun is it? Like we see families with their kiddos. We see people in their homes. We see We see you guys living your real lives. And so that's why we've done it virtual. We've done it virtual for six years and it's four hours. It's three and a half hours of CE and it's incredible. It's always the last Friday of April. So you guys can mark your calendars for 2027. I cannot believe that. It'll be the seventh year. I had to remember, I had to remember it's, sorry, it's the second to last Friday. It will be April 23rd next year. But... Tiff (11:09) I said that earlier. Kiera Dent- Dental A Team (11:17) We always do it the same weekend and we purposely do it where it's not the very beginning of the year. It's not the end of the year. It's that like special pause and like, let's look to see. And the whole point this year that we really try to bring in with you, cause like we focus there because I think people want like, what are the systems? What are the tactics? What's the profit? How do I do all these pieces? And we're like, if you pause and look and make sure that where you're putting your ladder and wanting to hang your shingle, is that really where you want your life to be? Because we can be a few degrees off as we're flying our life plane and we can end up in. Bermuda or we can end up in Antarctica and I've been to both and they're very radically different locations and so it's are you actually headed where you want to go and this year I really brought up ⁓ a Topic that I'm obsessed with and it's like you are the billion dollar asset and if you don't see yourself as a billion dollar asset I think we're looking at our lives wrong and like you are the one who ultimately controls your success and happiness You are the one who has success and failure and you control that in your office You are the one who controls where you spend your time. No one's forcing you to do anything. Like we are so blessed to live in the country we live in, the places that we live that we get to make these choices. You control the reasons or the results. And I love that line. You control the reasons or the results. You can't have both. And to really just help people see like, I having reasons for my lack of success or my abundance of success? Or am I actually having the results of what I say I truly want? And if I'm saying I want that, but my actions aren't showing that either I need to change my plan and figure out what I actually want or I need to change my plan to get what I actually want. And so ⁓ one of my favorite lines from all of summit was you must prioritize you first or you will always fail. There is no other way to success. Stop all the excuses, start owning the outcomes. And I think for all of us today listening whether this is a summit recap for you or you're getting the highlight sizzle reel for you. I hope that today you recognize that you've got to prioritize you first. And it's so easy Tiff, because I feel like I had this epiphany probably before I even met you, I think. I was like, life is so fascinating to me because there's so many things that scream and grab my attention that I feel are so important. But when I take that pause, that breath, half of that doesn't actually matter. And I'm just in the momentum and the slurry and I need to be intentional with how I build my life. I don't know, maybe I'm going off on a tangent. I know this is something you and I love and I hope for doctors and teams listening today. I hope you can take that pause. I hope you can see that you are the billion dollar asset. I hope you can see like Tiff said, like, are we being suffocated by our time or are we watching our time slip into the areas that we hope it is? Where are we spending our time? We had a bunch of categories of time, but really like stop the excuses or owning the outcomes of what you want because you are ultimately the one who controls all of the success or failure in your life. Tiff (14:04) Yeah, I agree. And I think the reason that it's so imperatively important is because then we talk about earnings and then we talk about systems, right? We have our whole model and I can't, you can't talk about earnings, you can, but they're not gonna hit home as much if you don't have like you in alignment or at least reality. I think if you can spread at least reality and just be. clear on who you are, how you're showing up and how you want to show up, then the earnings come, then those pieces come. So the profitability and all of those pieces that we talk about in our next little highlight reel here, they fall after that because again, like you are the reason that any of this exists. And if you're not in alignment with that, none of the other things are going to happen. Kiera Dent- Dental A Team (14:53) 100 % and tiff, it's wild. Do you remember how many times we tried like an alliteration, a little like, what is deadly teams methodology? Remember the SPF one? Like I think that was one of like the funniest ones that like we had some ones and it just landed and locked one day when it was the yes model. Like it's the yes success model and it's you earning systems. And when I first put it together, I thought it was cute and it's crazy because subconsciously we put it in the exact order it needs to go in. Tiff (15:02) You do? Kiera Dent- Dental A Team (15:20) for to truly be able to say yes to your dream life. Like you've got to focus on you. Then you focus on the earnings and then the systems will be what those two tell us. And it's like to me, the yes, excess are like your three numbers on a combination lock. And I feel like so many people try to be like earnings, Y like you. So it's E Y S like, okay, well that's well eyes like ish like that could be your combination, but you're never going to feel fulfilled. You're not going to be able to say yes. You're going to say eyes or I can be like, well let's do systems and then earnings and then yes. or like you, well that says say, so are you gonna say, say your life away? Or are gonna say yes to the life you actually want? And it's been fascinating, because I think the more we coach on it, the more we teach it, it was something that came out of, I just thought it was a cute acronym, but the undertone of the subconscious of knowing that you've gotta be prioritized first, then you've gotta do your earnings, and then you gotta do your systems. And so if you're like, let's build systems, and I'm like, well, if you're not profitable, the whole thing's gonna crash down and burn. If you don't take care of you, the whole thing's gonna crash down and burn. Like it literally is a sequence and an order. like the pinnacle peak of everything that we talk about, everything leads up to a saying like success without fulfillment is the ultimate failure. And I think to everything we talked about at the beginning of this podcast, coming into here, like I think that's my like hill to die on is if we are successful in our marriages, but we're not fulfilled. we're successful in our businesses, but we're not fulfilled. If we're successful like... That fulfillment piece is joy. That's the happiness. Like that is the juice. That's the squeeze of what we're all working for. But I think we prioritize the success, the money, the earnings, the status, the elite. Like you can have it all, but just make sure you're fulfilled and you're taking care of you. And it's really the life you want to live, not the one you think you should live or the one that you just happen to fall into or the one that the patterns got us into. But you actually own your life rather than just manage it. Tiff (17:10) I agree. I have been a firm believer that if I'm not taken care of or if I'm not happy, down to the choices that I make in my personal life when it comes to Brodie and his happiness, I have always said, if mom's happy, Brodie's happy. If I'm taken care of, and that's the CEO of our family, if I'm taken care of and I'm a priority, I'm then teaching everyone else to do the same and all those other pieces come into place and for the practice. Kiera Dent- Dental A Team (17:30) Mm-hmm. Tiff (17:39) Every doctor comes in and says, need systems. And we do cover systems. We've a ton of systems in Summit. We cover all of them. But we also are a firm believer, a company that believes that those systems have to be in alignment with your culture, with who you are and what your goals are. So we have systems for everything. But we're going to tailor it and customize it to fit you and your circumstances. And if we're not super clear on who you are, what your goals are, your culture, We're gonna hit that home real hard first and then figure out your systems, because you have systems and they're working to an extent. We just gotta clean them up a little bit and they're probably a little misaligned with who you are, who you want to be. Kiera Dent- Dental A Team (18:23) Exactly. And Tiff, I love that. Like the CEO of the family, the CEO of this, like, and really like, yes, take care of you. Have that. That way you've got a full bucket to come from. So yes, we did go through after that the earnings portions. We talked about overhead, profitability, cashflow, like what are those items? We have a cost spending spreadsheet and you better believe we had an entire stack that people at the end of some were able to access. And it had so many spreadsheets, our overhead calculator, like what is profitability? What is like true profit? What is cashflow? How do we find those small money links leaks in our practice? So like talking about different ways, like where are the small gaps in your bucket? Where if you just shore those up, there's so like, it is the lowest hanging fruit that are just the aha moments that people are not thinking about. And I love doing it because it's like, ⁓ like that's such a great idea. That was so easy that I didn't even think about. And of course I get like all jazzed on life doing the earnings section because like I love numbers and numbers of me. Like I live to teach people how to be profitable and how to understand numbers and learning that business acumen knowledge. I feel like it's been another language that if you've watched me even over the years, like both of us growing and evolving and I was the girl who sat in a class that truly was like everyone else has business figured out, but not me. And I think so many dentists and so many owners can relate to that phrase of like, why not a drill a tooth, like PNL, KPI, like what the heck are those? And to be able to break it down, think one of my favorite, favorite compliments of Dental A Team is like, we are the Dr. Seuss of systems. We make things so simple for people. And I've like hung onto that because if we can make numbers so simple for you, like think Dr. Seuss style, how much easier is it for you to go in and to be confident looking at your numbers, to be a competent CEO that uses those numbers rather than emotion. to really get to the life and the dream you want. So tip, those are like some of my highlights. Those are some of the fun things. And then of course, you're like rolled right into systems, but I didn't know if there was anything on the earnings section before I roll into like systems, because the sexy systems are always a good time, but anything on earnings you wanted to add to that. Tiff (20:25) Yeah. I just wanted to let everybody know like the after summit, the number of text messages and emails and just like messages I know that we all receive, but that I personally received from my own clients that I work one-on-one with it or their attending summit that were like, I know we've heard this before because you guys talk about it all the time, but something hit different today and I'm so excited. Like I had a call with ⁓ a client actually that morning and he was trying to go through it and he was just confused and he just doing, was like overworking it and overthinking it. And I was able to be like, cool. And then he, he watched it, you know, he, learned it and I made sure he had all the tools he needed in that moment. And he's like, my gosh, I was overcomplicating it. Like the way you do it is so much more simple than I was making it. And that's like, you said that Dr. Seuss, right? But even like that's a system. Kiera Dent- Dental A Team (21:15) Nyeh. Tiff (21:24) So we talk about systems and we're gonna talk about systems, but that in itself is a system really learning how to read your numbers, figure it out and simplify what you're looking at because it doesn't take a doctorate to look at those things. And sometimes we think it does. So we apply our doctorate to it and we overcomplicate it. So I just wanted to make sure everyone knew like the amount of information or the amount of people that are like. Kiera Dent- Dental A Team (21:25) Thank Tiff (21:51) Thank you so much because this was so helpful. And for whatever reason today, I heard it differently. That's why we repeat things too is like how many times have we gone to a convention or listen to the same podcast and we're like, gosh, today I heard it with different ears and I got something else out of it. And that's why we have repeatable systems and why we have those kinds of conversations. Cause something different will come out every time. Kiera Dent- Dental A Team (21:53) Yeah. 100 % Tiff. And as you said that, think there's like, there's a quote, I might be tootin' my own horn. I think I actually made this one up. so if I did great, and if I took it from someone, I'm really sorry, and it's actually yours. But it was like, sometimes the greatest form of learning is remembering what we already know. And I think so many times we come to these conferences, we go to these things, it's like, I've already heard that. And it's like, but you haven't, because you are at a different location of where your business is, of where you are, to where it's gonna land differently. And so I agree with you, Tiff. Systems were fun and we went through like some of our favorites of like case exceptions and block scheduling. But I think what I really loved was we actually like then broke down into like, what is it like to be a CEO dentist and the delegation ladder and like helping people. And then like at the top of the delegation ladder, how we like split leadership into an executive side and an operational management side and helping Dr. C. And we actually did this in our like internal private mastermind group that we work with our clients and so many of the doctors, love that. Like kudos to Tiff. She was one who has the brains behind this topic. of let's talk about delegation. And when doctors look at their like list of things that they've got going on, when they listed everything off and then they went back and like looked to say, what really can only you do? It was two things. It was vision culture and you might throw profitability on there, like pending upon how your team is, but that's it. And like, tip, I freaking love that epiphany for doctors. I love that epiphany for OMS because when you got like the two halves of a whole like doctors, we need your vision. need that execution. need that culture. And OMS are like, and then give me the to-dos and like, let me GSD over here and to help like, both of you in the same room, see how this applies to both of you and where your sweet spots are. To me, that was one of my absolute highlights. And then like a leadership evolution where how you evolve through that were truly some of my faves. But Tiff, maybe you had something else, because I know you love that part too. Tiff (23:56) I agree. I do. I think it was interesting the way that we laid it all out because we did do systems. We did implementable systems. We always do that you can walk away with. We talked about our 12 systems. We will always deliver those. But the reality of, I think, the biggest part of the systems is what you just said, that delegation ladder, because we have all of these systems. But you're not the only one who can do them, by the way. And you're not the only one. Kiera Dent- Dental A Team (24:24) you Tiff (24:26) You're not the one who has to do them. so learning systems is one thing, but then learning how to foster the systems and like delegate them out and hold someone accountable to doing the system is a fully different kind of system. Like that's why when people come to us and they're like, girl, I just need systems. I'm like, everything is a system. You're just not seeing it from that lens and you're trying to do too much. So what part of the system or what part of the experience for that patient, do you not have to do 100 % of? If they can do 80 % of it, you can do 20, if they can do 90, you can do 10. Like they make songs about this and we apply it to like romantic relationships, but every interaction we have, every relationship that we have, they work the same. It's a give and a take. And if you're taking more than you're giving and there's never like this back and forth or this equality in the middle, you're doing them a disservice because they can't grow and you're doing yourself a disservice because you're limiting your own growth. And so when you can see that within the system, see the part that each person plays for those systems and divvy out those responsibilities, that's where the growth is. Kiera Dent- Dental A Team (25:41) Exactly. And I think it was just fun because like what Tiff and I do is we talk about like the yes model and then like, how do you actually implement it? And like getting into the nitty gritties of how do you do this? And like Tiff said, like splitting it and how do we actually elevate each other and help each other be our best? And then we talk about winning teams and we pulled in Patrick Lanziani's five dysfunctions of teams and then like the extraordinary success formula and then case studies of like the good leadership and the bad leadership and like things we've seen from consulting like literally hundreds and thousands of offices. And to me, it's really fun because we like put a pretty bow on it and we wrap it all up and we have this entire awesome stack of like all the spreadsheets and all the pieces. But I think for me, it's a like, all the content every single year is revamped. It's it's built upon it's different ways to present it to you. But what I always hope is like, realizing that the people around you are on the boat to success. And are you going to sit on your own isolated little island over there, like crying your eyes out because you're lonely. Or are you going to get on the boat to success with like-minded people like you that are going to grow you, that are going to push you, that are going to be a group? like, yeah, there was a surprise. We invited people to our in-person mastermind. And if you're interested in any of these things of like the tech stack or coming into those different pieces or joining us in our masterminds, like please reach out. Hello@TheDentalATeam.com and hey, maybe I'll get lucky. Maybe I'll share a spreadsheet or two. ⁓ Tiff (26:39) You Kiera Dent- Dental A Team (27:07) But more than that, I hope that you decide that you're the billion dollar asset. Let me be around people like this. If you didn't attend summit, put it on your calendar next year. Be sure that you're on that. And then if you're like, gosh, like everything you talked about you and like putting myself first and like helping a vision and relaying that to my team, because what Tiff and I are obsessed about and why we built this company was we got so tired of doctors trying to relate to teams and teams trying to relate to doctors. That's why it's literally called Dental A team. It's dentists and teams and both sides of that coin, bringing that together and helping all of you. Realize like how we succeed in our own individual roles, how we succeed together, helping doctors take your own incredible life and translate that into a vision your team can rally. What your numbers tell you, what your systems tell you, all of that. And that's something that I really freaking love. And Tiff, summer was just magical. It was a magical time this year. And that's kind of my rap, but I guarantee you got a rap then. I hope people just loved it. I hope they choose to be on the boat to success and not be left on their own Island. You don't have to be alone. You don't have to be alone in your problems, but it's time to like own it, stop the excuses and either have reasons or have results. You can't have both. That's my wrap Tiff. What's your wrap? Anything you want to add to that? Tiff (28:14) Yeah, the community piece, just wrapped it. That last piece that you just talked about is the piece that we get the biggest feedback on, if I'm honest with you. Yeah, we are incredible. I'm going to be honest with you. We are a really cool freaking company and we produce some amazing results. I have heard from so many people, from so many other companies that they say, you guys are different because you're actual Kiera Dent- Dental A Team (28:27) We are. Tiff (28:40) consultants and you're not just trainers, like individual trainers. So I know without a shadow of a doubt that we do it differently. So I can toot that horn all day long because I know that we are really good at what we do. What is incredible to add on top of that, like the sprinkles that are on top of that is that we allow our clients to be this tight knit community. So not only are we working with you one-on-one and producing results for your practice, we're individualizing Kiera Dent- Dental A Team (28:49) Yep. Tiff (29:09) all of the things that we do for you, but we're allowing you to share that then with other people. Like everyone loves it. Like I've never sat in a room where I felt so welcome and so heard and so seen and so normalized. Like it's not, hey doctor, hey doctor, hey doctor. It's like first name basis. It's you're just a human just like I am. And we can sit here together and we can collaborate. And I think that even on a virtual platform is incredible that we've been able to create that and foster that. but even more the in-person events and our in-person visits that we go to practices, all of those pieces. And that's my wrap. Like the community is massive. Kiera Dent- Dental A Team (29:50) It is. What do we talk about? We talked about like you are the culmination of the top five people that you hang and spend time with. And I've thought like, is it time for me to elevate my friend group and my peer group? That's why I joined Tony Robbins Lions. Like I needed people that were smarter than me. I didn't want to be the smartest one in the room. I want people I could give back to. And I think Tiff, you and I have taken our passion, our love for people, our passion, our love for life. the things that we've learned throughout life and we're able to turn it into this really fun thing to help dentists freaking succeed and thrive and not just survive. And so this year I thought it was really fun to help doctors and team members elevate their leadership, elevate their profitability. So if you missed it, I'm not gonna lie to you, you freaking missed out. Tiff and I have a good time. We laugh hysterically. It's all live. It's real time. Some of the things we say shock both of us, but hey, it's here for it. It's engaging with people, even though it's virtual, like we see all your faces. We've done Tony Robbins, like I, we make this thing a whole production. It is lit. So come join us next year. And if you missed out this year and you want to get like, find out more, you want to come join us in September in our in-person mastermind or February, you want to elevate your peer group. You're sick of being stuck. You're sick of being where you've been. You're ready for the next level. Or if you're like, I just want to optimize or like, Hey, I'm drowning. It doesn't matter. That boat is going. Let's get you on it. Come join us. Hello@TheDentalATeam.com book a call. I will happily love to see you. team would love to see you. Tiff, I love you. I love working with you. I love creating magic with you. I love creating summit with you. And I'm just so thankful for your sparkle, for your love, because I feed off of that. And I think you and I together, like you said, we built a really freaking cool company and we're like kick a in the industry. We know what we're doing. We're experts at what we do. And we do it for dentists and we do it for teams and we make your life incredible. so Tiff, thanks for just like many, many years ago, believing in a vision and making it into what it is today. Tiff (31:40) Thank you. Thank you for believing in me that I could do this with you. I love you. I love this company. I love what we create and gosh, I love all of our listeners like our clients. I love you and our future clients and those of you who will always be a listener. We're here for you. We're here for all of you guys and we truly do love what we do and when you're ready for that next layer, we're here to freaking layer it on. Kiera Dent- Dental A Team (32:02) I love it. Well, for all of you listening, take action. Don't stay on your isolated island. You don't have to. It's a choice. Join the boat to success. Come join us. We'd love you. Take some action from today. You're the billion-dollar asset. Think about your cash flow, your overhead, your profitability, the systems, delegation ladder. ⁓ What's your winning team? Are you guys winning? Are you thriving? What's that extraordinary leadership formula? Take action. Do something. And just make sure you're living the life you want. We get one life to live. And think about that hourglass. Is your time slipping away from you? you actively building the life you want? I hope you're choosing the ladder. And with that, thanks for listening. I'll catch you next time on the Dental A Team Podcast.
A gente nunca esteve tão conectado. E, paradoxalmente, a gente nunca sentiu tanta necessidade de sair de casa.A OMS já declarou uma crise de saúde social global, onde o isolamento virou um problema de saúde pública. Mas no meio desse boom de telas, algoritmos que entregam tudo mastigado e inteligências artificiais gerando conteúdos que a gente nem sabe mais se são reais, um fenômeno contraintuitivo tomou conta do país.Filas virtuais com centenas de milhares de pessoas disputando um ingresso para o Oasis ou para o BTS. Praias lotadas em Copacabana para ver Madonna, e festivais que dão sold out no escuro. O Brasil é, hoje, o segundo maior mercado de shows ao vivo do mundo, atrás apenas dos Estados Unidos. Se a gente tem acesso a qualquer show ou conteúdo do mundo no sofá de casa, a um clique de distância, o que nos faz enfrentar horas de pé, chuva e perrengue? Que fome de encontro é essa?No episódio #557, para entender a magia da Economia da Presença e discutir os encontros que mudam as nossas vidas, convidamos O Igor e o Enrico, dois especialistas apaixonados por construir comunidades.Vem com a gente desvendar por que o nosso maior símbolo de status hoje é gerenciar o próprio tempo, como os eventos viraram a nossa prova de realidade, e por que, no fim do dia, a gente só quer mesmo é suar na pista de dança e sentir junto.---
Aumentan los casos y las muertes vinculadas a un brote de ébola en República Democrática del Congo que tiene preocupado a la OMS, cuyo director general se declaraba hoy sorprendido por la rapidez con la que esta cepa más desconocida del virus se está expandiendo.Hablaremos de Irán y de EEUU, también de como bebes que fueron sacados de Gaza para ser tratados en Egipto han vuelto a reunirse con sus padres más de dos años después. Escucharemos al exasesor de seguridad nacional John Bolton, también al actual viceministro de Exteriores del gobierno reconocido del Yemen. Hablaremos de la visita de Putin a China pocos días después de la de Donald Trump, y escucharemos una entrevista sobre el auge y cómo son las nuevas derechas neoreaccionarias.Escuchar audio
Irán ha respondido a la última propuesta de EEUU para poner fin al conflicto y lo ha hecho a través, nuevamente, de Pakistan. Su respuesta llega poco después de que tanto Washington como Tel Aviv hayan amenazado al régimen con volver a los ataques.Vamos a estar con nuestro corresponsal en Jerusalén, Santi Echevarría. Además, hoy tendremos entrevista con Beatriz Martos, responsable de pena de muerte en Amnistía Internacional España. Esta organización ha publicado hoy su informe anual sobre la pena capital y las ejecuciones en el mundo, que han aumentado en 2025 con Irán y China liderando el ranking.Vamos a estar en Reino Unido, donde a raíz de la lucha en el laborismo por intentar sacar del poder a Keir Starmer, ha resurgido con fuerza el debate en torno al Brexit.Tenemos un reportaje sobre la guerra en torno a la fresa en Francia, estaremos en Perú donde los dos candidatos a la segunda vuelta de las presidenciales ya están en campaña y también en Bolivia, siguiendo de cerca las protestas contra el gobierno de Rodrigo Paz. Además, seguiremos de cerca las novedades en torno al brote de ébola declarado en República Democrática del Congo y lo que ha dicho la OMS al respecto.Escuchar audio
Autoridades confirmaron las identidades de las tres víctimas del ataque a la mezquita en San Diego y se conocen nuevos detalles sobre los tiradores. En Estados Unidos se han registrado ataques contra al menos tres lugares religiosos en solo 8 meses. Los incendios Sandy y el de la isla Santa Rosa continúan consumiendo acres de terreno. Se han extendido las alertas de evacuación para varias ciudades. En Nueva York un juez federal emitió un fallo para ponerle fin a la política que autorizaba a los agentes de ICE a detener personas en las cortes de inmigración. El Departamento de Justicia amplió un acuerdo que obliga al IRS a suspender todas las auditorías fiscales pendientes contra el presidente Donald Trump, su familia y sus empresas.
Ordenan evacuación en Simi Valley mientras el incencio Sandy sigue consumiendo miles de acres. Varios estados están siendo afectados por fuertes tormentas y poderosos tornados. Se investiga como crimen de odio el ataque a una mezquita en San Diego donde fallecieron 5 personas entre las cuales se encuentran los agresores, dos jóvenes de 17 y 19 años. Un médico estadounidense que trabajaba en el Congo dio positivo a una variante de Ébola para la cual no hay vacuna disponible. Donald Trump anunció la inclusión de más de 600 medicamentos genéricos al sitio gubernamental TrumpRX.
Alors que la République démocratique du Congo fait face à la 17ᵉ épidémie d'Ebola de son histoire, l'Organisation mondiale de la Santé a déclenché son deuxième niveau d'alerte internationale le plus élevé face à une épidémie d'Ebola. Le dernier bilan du ministère congolais de la santé fait état de 91 décès estimés et 350 cas suspects.
De 269 requerimientos de extradición, EU no ha entregado a ninguno: SRE SCJN resuelve más de 7 mil asuntos en ocho meses OMS alerta por rápida propagación de ébola en CongoMás información en nuestro podcast#grc
IMSS revisará salud de 10 millones de estudiantes OMS reconoce a Cuba por eliminar transmisión materno-infantil de VIH Las catarinas es el pesticida natural más eficiente del campoMás información en nuestro podcast#grc
durée : 00:20:06 - Le journal de 18h00 - Plus de 130 morts en République démocratique du Congo, le virus Ebola se propage à nouveau, cette fois en zone de guerre dans l'est du pays. L'Organisation mondiale de la santé lance une alerte sanitaire internationale sur "l'ampleur et la rapidité" de l'épidémie. - réalisation : La Rédaction de France Culture, Stanislas Vasak, Lakhdar-Olivier Benmalek Vous aimez ce podcast ? Pour écouter tous les épisodes sans limite, rendez-vous sur Radio France
Alors qu'une flambée épidemique d'Ebola se propage rapidement en République démocratique du Congo (RDC), les autorités sanitaires et l'Organisation mondiale de la santé (OMS) s'efforcent d'interrompre la transmission d'une souche du virus pour laquelle il n'existe actuellement ni vaccin ni traitement homologué. Plus de 500 cas suspects, dont plus de 130 décès suspects, ont déjà été signalés, tandis qu'une trentaine de cas ont été confirmés à ce stade en RDC. Deux cas liés à l'épidémie ont également été détectés en Ouganda.Dans un entretien accordé à ONU Info, la Directrice des urgences à l'OMS Afrique, la Dre Marie Roseline Belizaire, revient sur les défis d'une riposte menée dans un contexte d'insécurité et de déplacements de population. Elle explique notamment ce que signifie le risque « d'urgence sanitaire internationale », tout en soulignant qu'« il ne faut pas paniquer », mais agir vite « de manière coordonnée et fondée sur la science ». L'entretien aborde également les gestes essentiels de protection, l'importance d'une réponse ancrée dans les communautés et une approche visant à rapprocher les soins des populations affectées, avec prise en charge médicale et psychosociale, y compris pour les familles.(Interview : Dre Marie Roseline Belizaire, Directrice des urgences à l'OMS Afrique; propos recueillis par Cristina Silveiro)
Durante a Assembleia Mundial da Saúde da OMS, país também participa de evento sobre cuidados de saúde primários; com reconhecimento internacional, Portugal consolida posição na vanguarda das diretrizes de saúde e bem-estar.
durée : 00:19:37 - Les journaux de France Culture - Même si le foyer de la nouvelle épidémie d'Ebola reste pour l'heure confiné dans une province du nord-est congolais (une région par ailleurs déjà en proie aux conflits), l'OMS tire à nouveau la sonnette d'alarme ce matin après avoir, déjà, déclenché une alerte sanitaire internationale. - réalisation : La Rédaction de France Culture, Thomas Cluzel, Aloïs Guérin - invités : Pierre-Marie Aubert Agronome, sociologue et chercheur à l'IDDRI, Institut du développement durable et des relations internationales. Vous aimez ce podcast ? Pour écouter tous les épisodes sans limite, rendez-vous sur Radio France
durée : 00:20:06 - Les journaux de France Culture - Plus de 130 morts en République démocratique du Congo, le virus Ebola se propage à nouveau, cette fois en zone de guerre dans l'est du pays. L'Organisation mondiale de la santé lance une alerte sanitaire internationale sur "l'ampleur et la rapidité" de l'épidémie. - réalisation : La Rédaction de France Culture, Stanislas Vasak, Lakhdar-Olivier Benmalek Vous aimez ce podcast ? Pour écouter tous les épisodes sans limite, rendez-vous sur Radio France
La OMS publicó este lunes un informe que dejaba un mensaje claro: el mundo sigue sin estar preparado para una nueva pandemia "aún mayor" que cada día está más cerca. El epidemiólogo Pedro Arcos es técnico de esa organización y recuerda en Hoy por Hoy que "los problemas de salud pública no reconocen fronteras" y que "la posibilidad de contención depende en gran medida de los recursos del país y de la cooperación internacional sanitaria" que, como advierte ese informe de la OMS, "ha venido disminuyendo" en los últimos años.
Este lunes 18 de mayo, Carlos Alsina nos trae las historias para empezar la mañana: De los resultados electorales en Andalucía a la nueva emergencia internacional declarada por la OMS debido a un brote de ébola en el Congo.
El voraz incendio forestal Sandy ya ha consumido cerca de 700 acres en Simi Valley en el condado de Ventura, California. Ya se han dado órdenes de evacuación. Un ataque armado al centro islámico de San Diego, hogar de la mezquita más grande del condado, deja un saldo parcial de 5 personas muertas y 3 víctimas. Los sospechosos son dos jóvenes de 17 y 19 años que habrían inflingido su propia muerte. Un sistema de tormentas tiene a 75 millones de personas en alerta por mal tiempo. Desde Nebraska, Missouri e Illinois hasta el norte de Texas. Un estudio de Brooking Institution revela que la campaña de deportaciones masivas del gobierno Trump ha causado que más de 200 mil niños hayan sido separados de sus padres.
L'Organisation mondiale de la santé (OMS) a ouvert ce lundi (18 mai 2026) sa 79è Assemblée annuelle, alors que deux épidémies préoccupent actuellement la planète. Ebola, la plus meurtrière, à l'origine « vraisemblablement » de 91 décès en République démocratique du Congo est au cœur d'une alerte internationale déclenchée par l'OMS. Quant au foyer d'hantavirus survenu à bord d'un navire de croisière, il fait craindre le retour d'une pandémie. Quelles analyses peut-on faire des deux maladies en cours ? Quels enseignements du Covid permettent de mieux faire face à ces épidémies ? Pour en débattre : - Frédéric Bizard, économiste spécialiste de la santé, professeur à l'ESCP et président de l'Institut Santé, auteur du livre Les itinérants de la santé : Quel futur pour notre système de santé ? (Éditions Michalon, 2024) - Jean-Daniel Lelièvre, professeur en immunologie, spécialiste vaccination et problématiques One Health. À écouter aussiHantavirus: la résurgence des théories complotistes À écouter aussiEbola: «Le risque de dissémination de cette épidémie est très élevé», alerte le virologue Sylvain Blaize
Gerardo Mérida y Enrique Alfonso Díaz se entregaron voluntariamente a EU Detienen a dos tras ataque a fuerzas federales en TamaulipasCrucero donde se originó brote de hantavirus llega a Países BajosMás información en nuestro podcast#grc
durée : 00:15:26 - Journal de 8 h - Alors que les résurgences de l'hantavirus et d'Ebola sont beaucoup discutées, l'OMS tient cette semaine son assemblée annuelle à Genève. Il y sera notamment question d'un traité de prévention et de lutte contre les pandémies, signé en 2025, mais toujours pas appliqué. - réalisation : La Rédaction de France Culture, Margot Delpierre Vous aimez ce podcast ? Pour écouter tous les épisodes sans limite, rendez-vous sur Radio France
Jornal da ONU com Monica Grayley. Esses são os destaques desta segunda-feira, 18 de maio.Em abertura da Assembleia Mundial da Saúde, líder da OMS cita ebola, hantavírus e diz que mundo não está livre de novas pandemiasFórum Mundial Urbano revela os desafios da vida nas cidades
Diretor do braço da OMS nas Américas, Jarbas Barbosa, defende combinação de ciência, controle ágil e adesão da população às campanhas de imunização.
durée : 00:15:26 - Les journaux de France Culture - Alors que les résurgences de l'hantavirus et d'Ebola sont beaucoup discutées, l'OMS tient cette semaine son assemblée annuelle à Genève. Il y sera notamment question d'un traité de prévention et de lutte contre les pandémies, signé en 2025, mais toujours pas appliqué. - réalisation : La Rédaction de France Culture, Margot Delpierre Vous aimez ce podcast ? Pour écouter tous les épisodes sans limite, rendez-vous sur Radio France
Una tregua lunga e a più fasi, l’apertura graduale e sicura di Hormuz e un periodo di congelamento del programma nucleare: sarebbero queste le proposte presentate da Teheran agli Stati Uniti. Il Presidente Donald Trump ha però già annunciato di non essere pronto a “concessioni”. Ci spiega meglio Marco Valsania, corrispondente de Il Sole 24 Ore da New York.Parliamo poi anche dell’altro fronte di guerra, quello in Ucraina. Nella notte 600 droni ucraini hanno raggiunto la Russia. Ci racconta tutto il nostro Gigi Donelli.Dario Ronzulli ci aggiorna invece sul caso di Salim El Koudri, il 31enne indagato per strage e lesioni aggravate per essersi lanciato con la sua auto a Modena, investendo alcuni passanti.Ieri l’OMS ha dichiarato l’ebola “emergenza sanitaria globale”. Con noi Fabrizio Pregliasco, virologo dell'Università degli Studi di Milano e direttore sanitario dell'Irccs Galeazzi di Milano.
L'Organisation mondiale de la santé (OMS) a ouvert ce lundi (18 mai 2026) sa 79è Assemblée annuelle, alors que deux épidémies préoccupent actuellement la planète. Ebola, la plus meurtrière, à l'origine « vraisemblablement » de 91 décès en République démocratique du Congo est au cœur d'une alerte internationale déclenchée par l'OMS. Quant au foyer d'hantavirus survenu à bord d'un navire de croisière, il fait craindre le retour d'une pandémie. Quelles analyses peut-on faire des deux maladies en cours ? Quels enseignements du Covid permettent de mieux faire face à ces épidémies ? Pour en débattre : - Frédéric Bizard, économiste spécialiste de la santé, professeur à l'ESCP et président de l'Institut Santé, auteur du livre Les itinérants de la santé : Quel futur pour notre système de santé ? (Éditions Michalon, 2024) - Jean-Daniel Lelièvre, professeur en immunologie, spécialiste vaccination et problématiques One Health. À écouter aussiHantavirus: la résurgence des théories complotistes À écouter aussiEbola: «Le risque de dissémination de cette épidémie est très élevé», alerte le virologue Sylvain Blaize
En colaboración para MVS Noticias con Luis Cárdenas, Arturo Barba, colaborador de ciencia, habló sobre la OMS declara la emergencia de salud pública de importancia internacional a la epidemia de ébola.See omnystudio.com/listener for privacy information.
En Xochitepec, retiran 700 toneladas de cacharros Este domingo en el Valle de México se pronostican lluvias fuertes La OMS declara emergencia internacional por brote de ébola Más información en nuestro podcast#grc
Aseguran vehículos blindados y municiones en Reynosa, Tamaulipas Ucrania lanza ataque masivo con drones sobre Rusiaás de un tercio de mexicanos tiene algún créditoMás información en nuestro podcast#grc
Do you often feel like your homebase emotionally is a little … chaotic? Kiera reminds listeners that having a "calm" practice doesn't necessarily mean having a slow practice; rather, it's an intentional place, and it's worth existing in. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:00) Hello, Dental A Team listeners. This is Kiera and today is such a great day. It's podcast day and I'm so excited to be here with all of you. I hope that you're excited for today. And again, I hope that you just remember that we are truly so blessed and so lucky to be living in the world of dentistry. I love being in dentistry. I love helping people have smiles. I love that like smiles are contagious, that good dentistry is contagious, that great teams are contagious. And today, today's podcast is ⁓ calm is contagious and so is chaos. And, I think a calm practice model is really something that's going to help high performing offices feel easier. And I was actually talking to one of my business coaches the other day and he said, Kiera, I just want you to know that chaos is contagious. And so is calm. ⁓ our company is going through some really evolutionary changes. I'm very excited about them, but at the same time, I've made the joke that sometimes I feel like an orange juice being squoze. And the other day told my husband, was like, no, no. that's too much juice that comes out of one squeeze, I actually feel like an olive. Like you are pressing everything out of me to get one teeny tiny drop of olive juice ⁓ or olive oil. And I just feel like sometimes practice owners, might feel this way. Office managers, you might feel this way where ⁓ sometimes that chaos is very, very contagious. And sometimes I think we accidentally live there. That might be our emotional home that we live in. It might be the place that we naturally go back to. And so just thinking that maybe there is another path. maybe you coming in with a space in the center of calm and seeing how your team and your patients respond to that rather than coming in with this chaos. I did the trend, the AI trend where you ask chat GPT to make you a character based on what it knows about you. And it was fascinating for me because the character I got was me in a business suit. was holding papers. had traction in the background. had, it was kind of this like a tornado flurry behind me and I was holding a barbell weight because I do like to work out. and I was in a black and white, so black skirt, white shirt, like holding this barbell weight in my hand and there's a tornado coming down behind me with like papers kind of flying and it was like, you're in this building phase of a little bit of chaos and this tornado. And then I decided to ask it like, well, based on where you know our company is going and where you know I'm going, build me a picture that looks like that. And it was fascinating because there was me in a cream suit, no black and white. I was sitting there actually barefoot. So I'm in like a very professional suit. My arms were folded. I was very much at like peace and calm and ease. was at, there was like a sun. So it was like Hawaii slash Greece. Like I love to travel, but it was behind me. So was like no longer chasing or striving. was there. Family was incorporated rather than like being there. Working was part of my like Zen. And that's the image that I hold. And I think that that analogy and that story hopefully just shows that both are real. I'm the same person and I'm living in a world of chaos or I'm living in a world of calm. And even my body feels better when I think about me being calm. And I think that there's times of chaos and there's times of calm. And I was actually chatting with my therapist the other day and we were talking about this like chaos versus calm, this force versus flow, this like drive and hit results versus like, you know, have flow. And she said, Kiera, it's kind of like being in a kayak. And she said, you know, a lot of people are trying to like force. So you get in the kayak and you're rowing upstream and you're like working really, really, really, really hard to get somewhere, but you're going against everything. And it really is chaotic and you get exhausted and you get burnout. And I think so many practices feel this way. And she's like, versus Kiera, think what you think of calm or flow is like, you just get in the kayak, put your hands in the air and let go of the paddle and you just float wherever you're going to go. And she said, that's actually not flow, that's apathy. She said, flow or this calm is when you're actually in the kayak and you're looking ahead. and you see rapids or you see a rock and you like put the paddle in to steer around it. And then when it's calm, you actually enjoy that calm rather than having your focus so far down that you're afraid of the rapids that you forget to enjoy the moment you're in today. And hopefully with some of those analogies I've given and some of those examples, you can see yourself in a practice of both of these are contagious. You can be the Kiera and the tornado where it's like, I got the barbell and I'm doing it all, but I'm exhausted and there's a smile, but it's a fleeting smile. or there can be this calm and centered. And so today, just helping you realize that like a calm practice is not a slower one. It's a very intentional, right? Like me having two businesses, a lot of business owners, when you look at them, a lot of our multimillion, I'm talking my five, 10, 15, 20, $30 million practices, it's very different who that owner is compared to my like startup one, two, $3 million. And what I've noticed, and even some of the five, 10, 15, I'm not saying just when you hit a certain dollar amount, you become this. But what I do see is these owners are very intentional with their time. One that runs a $30 million organization, works out, doesn't have any apps on their phone, ⁓ has another side business. They're running all these practices. But when you meet this person, you don't feel that anxiousness. You feel this like very much like they're willing to just sit down and have coffee with you and chat with you about your life. It's very fascinating. And so I also hope that you realize like calm is not a indicator that you're a slower practice. It's an indicator that you're intentional and chaos is not an indicator of growth. think sometimes even for myself, it's like, but if we're having chaos, it's like what I'm darting through traffic, am I really making progress or does it just feel good to have an adrenaline rush? And so chaos is not a sign of growth. Most of the time chaos means that there's missing structure. Now there's going to be times, right? There will be times of rapids. There will be times of boulders coming down the river, but we don't have to stay there and we don't have to live there. And so I just wanted to kind of go through today a couple of quick tips that I see of these calm, like flourishing, thriving, imagine me sitting there, cream colored suit, very calm. Like literally that's the image that I have in my mind of who I want to be and the practice I want to have and the business I want to create. Because to me, that's more sustainable. That's more fun for my team. It's more fun for me. And so just going through that. if you guys don't know who we are, I'm Kiera Dent Dental A Team. I'm obsessed with all things dentistry. Our philosophy of Dental A Team is to positively impact the world of dentistry in the greatest way possible and to literally break through the myth that to have a successful practice, you have to be stressed. You have to have chaos. I do believe running a successful practice should be easy and it can be easy with the right team that's empowered. I believe you can have it all. And so ⁓ really truly, I wanna just help you see that like, You are not always just going to be calm and you're not always going to be chaotic. There's going to be that. But what is your baseline center that you go back to? I think is more of what it is. And for someone like Kiera, who chat GPT says there's a tornado around. I actually just got back from a trip and my team said, Kiera, you feel so calm. And I do think that there's intentionality behind it. I want to show up differently. And I think there's a few best practices that I'm happy to share. So I think calm comes from predictability, not personality. ⁓ I'm a very vibrant human and yet there's calm that comes from predictability. So Like when we look at this, it's consistent scheduling patterns. It's hitting our daily targets. It's making sure we know our profit margins. It's making sure that our whole team is following structure and processes. And so when we go through a practice assessment with new offices, we talk about, you have a vision and a 10 year target together? And does your team actually know where we're headed? Then do we use KPIs and data to make decisions? Are we profitable? And do we have our systems documented and in place? And do we have right people, right seats? And then based on those answers, it usually determines if we're stressed out or not. And usually that stress level influences the rest of those other items within a circle. And the more stressed the doctor is, usually the lower those numbers are. And so when we look at it of how do we have like what a good day looks like in our practice, how do we have our systems being documented and followed by all? How do we ensure that we have the correct processes and flow and scheduling and all of that? It does not happen overnight, but it is being very intentional. And I will say a crazy schedule. creates KZ dental practices, not scheduling and driving patients to where we want them to schedule rather than saying, where do you want to schedule? All these little, little minute decisions that we make throughout our day, how we communicate, they actually create more or less chaos. Having said structured meetings, I will tell you the practice that is multi-millions, 10, 15, 20, 30. I'm not joking. Every single department, every single practice meets every single week for meetings. It's structured. There's agendas. There's accountability. And my company, Mondays are meeting days. have our leadership meeting. We have our marketing and client success meeting. We have our consultant meeting. Like we are very, very, very intentional. I meet with my executive assistants and we go through everything. Everything is mapped out. There are agendas. There's follow through. There's follow up. We have tracking systems for it. We review our numbers. We have a scorecard. And this is what we teach practices to do. And I think when you have that predictability as an owner, usually your stress comes from people not doing the jobs that you think that they should be doing. or cashflow. Typically, those are like one of the two areas that you're stressed out. Sometimes there's other things, but usually it's one of those two levers of a practice. ⁓ And then like you just feel the weight of it all on yourself. So then you run around crazy creating this tornado and then you are stressed out. And so for this of how do we actually build this structure for our team? And so I feel like if you are driving, sometimes you can actually be driving and hitting huge numbers and huge success, but you feel like you're exhausted at the end of the day. And I feel like where's the and can we have great success in production and happiness where we're leaving the end of the day. The answer is yes, but it's intentional, it's designed and it's slowly chipping away. Just like with like a lot of compliance things, we're not going to be compliant overnight. You're not going to be this calm practice overnight, but I would look at your practice and I would do a little autopsy of it, of where is the bulk of your stress coming from? I can't tell you how often I do this. It's usually when I'm very stressed. I try to do it at least once every three to six months of what's causing me the most amount of stress and where can we fix systems? Where can I delegate and elevate? And then how can I actually be more intentional and show up better? I've learned that having meetings right at 8 a.m. stresses me out to no end, especially on Monday mornings. So we've moved those to where I have them at 10, 30 or 11 so I can come in prepared and I'm not showing up frantic. So whatever your rhythm is, whatever your model is, I really do believe take an audit of your practice and let's see where we could be 1 % more intentional. And don't worry, you can have a whole running list, but we've got to prioritize the top one or two things. That's what we as consultants are really good at doing is practices usually have like. I wanna do everything and that's the chaos like throw up. And we're like, perfect, let's like dig through and sort through and like, let's work with this and this. These two items are gonna reduce your stress dramatically right away. So I would recommend like, look to see where you feel the most unpredictable, the most stressed and let's identify that and let's either elevate and delegate or create systems and processes or fix it to figure out what it is. Maybe you're not looking at the numbers consistently. Maybe you're scheduling a psychotic. Maybe we're not closing enough cases. there is usually one or two massive pain points. And if we just fix those one or two, you're actually gonna move from that chaos to calm very quickly. And what you'll see is a result of actually exponential growth. So the next ⁓ piece that I've noticed with these calm versus chaotic practices is calm practices remove the decision fatigue. So you're not sitting there making decision after decision after decision, right? We have a set process of how we schedule. We have a set process of how we hire. We have a set process of how we... set up a room for filling our crown. We have a set process for how we run our leadership meetings. We have a set process for how we terminate people. That is like, I feel as a business owner, and Jason and I talk about it a lot, it's like death by a thousand cuts. And I'm like, I don't want to answer another freaking question. If I see another Slack message, like I'm out and it's just because you're just pecked to death with decision after decision after decision. But to me, that's an indicator of we lack systems and we lack accountability to those systems. So what we can do is like, doctors where you may be the bottleneck, like what's one or two things where you're like, I am pecked to death on these questions. Great. Who really should own that? And how can we delegate and elevate to that person where we're not being apathy, we're not in the kayak or we're just throwing the paddle in the water and saying, take me where you want me. It's, very intentional with this. So there's less decisions that need to be made. I will tell you, this is a, this is a snowball approach and it feels like you will never get there. And you slowly start adding pieces one by one, by one, by one, by one. and that snowball starts to compact and it feels like it's so fluffy and it's not getting together. And then we start to roll it and it gets a little bit bigger and a little bit bigger and a little bit bigger, meaning less and less and less is sitting on your shoulders. A lot of times through this, you can actually go through those matrix where it says like, what are you good at? you, and you love doing what are you good at, but you hate doing, what do you want to be good at? But you're actually not good at it. And what do you like not good at and hate doing? You can actually start to categorize your, ⁓ your tasks within those that oftentimes helps you figure out where to delegate. where to elevate. I think doctors and OMS who do this together, you might be able to find these gaps. So we remove that decision fatigue because owner doctors, you're not the only one who has this office managers. You're also having it to where you're just like, we have a team member, Kaylee, and she like taught elementary school for quite some time. And she'd be like, my lid is flipped. And it's like, there's just too much on us that creates that chaos. And either what we do is then we stay in that chaos or we become apathetic and we just stop caring. And that's where it leads to burnout. And so how can we have like, Systemization, and like I said, it's not an overnight sensation. Dental A Team has so many systems, we've got so many processes, we've got onboarding, we've got terminating, we've got documents, we've got resources, we have people to help out, we've got tons of set processes and systems for you. And I think once you have that, you can then start to have ownership. We can have defined decisions. And then we also have documented standards. You start to build what's called a knowledge base. There's a great book called Come Up for Air that really talks about how to systematize this. And it's not rigidity, it's just relief. Like the team now knows like, okay, when one plus one, like it's two and we do this. If it's red and green, we do this. They're not having to sit there and be like, hey doctor, what do you want me do for this? Hey, what do you want me to do for this? Like even for myself, like people are like, well, what do you want for birthday gifts? And I finally called Britt last night and I said, Britt, we just need a process for this. Like it's getting too large and too big. And I'm realizing these are decisions I don't need to be making constantly, but they just run in the back of the white noise. And I think, once you commit to, I'm gonna be calm and profitable, you start to realize these things that are just pecking you to death and we start to make changes for it. And so I just want you to know that like very sophisticated practice owners actually make less and less decisions. I will also say that it's an identity loss and an identity shift that a lot of these owners feel because you're so used to being the go-to girl or guy that everything's coming through and you're like, I don't want that anymore. So then when people stop needing you, it becomes weird. And you actually sometimes, Myself, I'm only speaking for Kiera. You might not be this way and I hope you're not You might actually go create chaos to feel important. So also look at yourself and sometimes we've been in this chaos I don't know like Psychoticness I've been there I've lived there to where that feels comfortable for me and when I'm calm and things are not broken Sometimes I wonder like what's going on and I go and create chaos So I think also know thyself and watch yourself to see like what is a decision that I'm making constantly that I could have someone else make I think having a really good org chart or accountability chart has really streamlined it for us. had a great fractional COO come into our company. She organized it really well for us. And it was like, so I literally pulled out the legend. I'm like, okay, this decision should go to this person. And it's a reworking and I'm not going to lie to you. I felt like we were a snow globe that was shaken up and it lasted for about three months of just pure hell and chaos. But then it started to shift down and it was like, perfect. Britt makes these decisions. Shelbi makes these decisions. Tiff makes these decisions. Paul, Jenna. down the line, Doug, Tyler, all of our team, these are the decisions are capable of making. And then when something comes up, people are like, Hey, who is this? And we all talk about like, based on the job duties, based on the job descriptions, this should go under this person. And then how can we give them the autonomy and the guidance to where I'm not answering every single decision, but we've got enough guidance around it to where I'm not having to answer every single one of these questions. So I'd say right now is a quick call to action on that is figure out what decisions are coming past your desk every single day that you're like, this is not sustainable. And then let's create a delegation elevation and a system in a process to make it to where these decisions are not coming by you. And then point three that I want to make is calm is a leadership signal, not just a feeling. And so when I look at it, you can actually see how doctors operate. So a very chaotic practice is doctors rush, team fails, that patients fail it, mistakes increase. Calm leaders, pause instead of react, they address issues early and they protect recovery times. Like there's literally CEO time built into their schedule. And what it looks like is when we have this of ⁓ running frantic and everybody's feeling it and we're making very like in the minute decisions. I started like figuring it out where we have an agenda and we actually, it's our parking lot. And that has saved me so much of those like on the fly decision-making. It's like, nope, put it there. If it's not something that has to be answered life or death today. We actually have it to where I respond to my questions usually once a week with our team. like, you can even just feel like, as I say that, I went from this like, my gosh, it's like bombarding me constantly to I have a set day, I have a set time, my team knows when I'm gonna respond to them. They can get back. Now you might be like, well, Kiera, patients are calling. 95 % of the patient issues, like there's some that need to have emergent issues. And I still have a folder that is must do today. Usually there are two items in that folder every single day that are absolute must do today. And half of those actually aren't even like must do's today. So for you to have a like, this is when I have, like, this is when we answer questions. These are my meetings. People just park their issues that they need from me. I've had doctors where they're just being bombarded by team members. Team members, you're not doing it wrong. Doctors just are like trying to do a filling, trying to go and do this exam, try to stay on time, try to sell treatment, try to make sure everything's running. And then you guys are coming in like, Hey, did you get this Invisalign case? Hey, did you get this crown? Hey, hey, hey. And if you guys have read the book, the one minute manager, it's like a monkey being put on your back or my friend described it as a magnet. We're like, you're just like dumping them or as like an office manager, she's like sticky notes compiling over you to where we've actually done it for offices, whatever your path is. If it's like we have a Google doc, everybody just dumps it there. We review it once a week. Fantastic. Or I've had some doctors where they have like a list outside their office where people just go and write it they put the due date on it. So that way it can be again, a consolidated time. You review this during your CEO time, but like you can even just feel that it's like, It's a calming, it's a how do we operate? I'm not gonna run in this like frantic frazzled and you just let people know it's not fair for the team. It's not fair for patients and it's not fair for you to be making all these decisions haphazardly. And so I think just like when we actually look at this, doctors take their CEO times. I call it deep work time for myself. It's blocked in my schedule. It's taken me about a month to get my schedule there. I like it in the mornings. I don't like meetings in the mornings like. I have a very, very, very structured of when I like to do it. They also figured out me when I used to do podcast recording, like it just was not working and serving. So I think even if you are a seasoned practice owner and you've done this before, look to see where can this be refined? Where can we make it towards it? More of your operating style, but literally stop skipping our CEO time every single week. I've seen practices that don't like that's all like doctors just own their power time, their CEO time, office managers and front office team members own that. We do it for about a month. Nothing else changes. team starts to notice, things start to get done more effectively, tone starts softening, communication improves and culture actually elevates. And so if you do nothing else other than just like hold your CEO time to where you make decisions rather than being frantic and on the fly, you're going to actually have a lot more calm. So as we look through this, like I said, calm is contagious and so is chaos. And I think which... It's almost like, you know how they say, you've got like an angel and a devil sitting on either side of you, or there's like a Indian, Native American story where it's like, which wolf am I feeding in the inside? Which one am I feeding? Am I feeding the calm side of me or the chaos side of me more every day? And our decisions are actually serving the calm side or the chaos side. And like I said, it does not mean less growth. It does not mean less anything other than more stability, more ease, more true flow. And so for you, just look at it like, how can we increase our predictability? How can we reduce unnecessary decisions? And how can we lead with regulated energy and structure? So that way everyone's on the same page. I think like calm is not the absence of pressure. It is the presence of structure. And when I heard that, I thought like, gosh, that's so solid because pressure is still going to come. And I my husband and I, were walking the other day and Some things happened in the company and I just said like, Jace, this is just like another stroke or color or flavor of business. Like that's all it is. This is part of it. Like it's not gonna go away. These things, it's not like we'll have a marathon and we'll get to the end line and like all of our problems will suddenly be dissolved. It's just, how are we able to contain that? How do we navigate through that? How do we respond to that? And are we more on the calm side or the chaos side? And I will say this is a habit. It is not something that most people are born innately with. I will say it's discipline and it's dedication and it's following through. But really I think it's who do you want to be as a leader? What do you want to show up for me? I just realized like I'm not showing up as the best wife. I'm not showing up as the best sibling. My siblings would call me and I just like they would wait weeks on ends before I'd respond to them. And I'm like, that's just not who Kiera wants to be anymore. ⁓ Kiera wants to be the sister, the mother, the wife that can come in and show up in a way where my family gets the best of me, not just work. I wanted to come in where work was getting the best of me and I wasn't being like barky on all of my decision making and being annoyed. Team members would say like, here we used to brace asking you for things like you're always polished, you're always professional. But like we know there's this air of annoyance. And for me, my team deserves better. I deserve better. My family deserves better. And I think there is a different and a better way to live if you choose it. So I think like if your practice is feeling just maybe heavy, ⁓ it's not a failure. It's just a signal. And oftentimes I think when you decide to commit to this, It unlocks a lot of like refinement in the practice and unlocks a lot of systems that we could do. It unlocks leadership opportunities that doesn't have to just sit on your shoulders anymore. And so I think this is some of our favorite work in Dental A Team because it helps us like practices are able to feel this release immediately. We're able to quickly like navigate and streamline. So if that's feeling like you or you're like, gosh, Kiera, you're speaking directly to me, which I know a lot of you feel, reach out, Hello@TheDentalATeam.com or go to our website and click the book of call. It can just be like, let's talk through this and let's give you some tangible tactical ideas. to help take you from where you are to where you wanna go. Whether you work with us or don't, you will leave that call with tactical resources. You see a map of like, where am I today versus where I wanna go, like I was explaining. And it's actually one of the most fulfilling things for me is to be able to do that for practices to where you can actually see that. So reach out, I'd love to do it. It's no pressure, totally complimentary and just giving you kind of a baseline of where you are. Or if you're like, my gosh, like I need the help, reach out. This is literally what we specialize in. This is what we're experts in and it's what we're obsessed with doing. So reach out because this is the time for you to choose to have growth and calm, not one or the other. And I believe that the best practices have that. So you guys, is your chance. This is the time. Reach out if there's any way we can support you. And as always, thanks for listening. I'll catch you next time on the Dental A Team Podcast.
Federico analiza la rueda de prensa en Moncloa de Sánchez con el director general de la OMS, del que recuerda su pasado como cuando negaba epidemias.
Na live de hoje do Mundo Freak, vamos entrar em uma pauta que parece costurada para deixar qualquer pessoa inquieta: os novos arquivos UAP de 2026, a teoria de que os chamados alienígenas poderiam ser humanos do futuro e o surto de hantavírus que colocou autoridades de saúde em alerta internacional.Ao longo da transmissão, vamos falar sobre a abertura de documentos oficiais envolvendo avistamentos, fotos, vídeos e ocorrências que o próprio governo dos Estados Unidos reconhece como reais, embora ainda sem explicação conclusiva. A pauta também mergulha na teoria P-47 e P-52, uma das hipóteses mais estranhas da ufologia moderna, que sugere que os “Greys” seriam descendentes da própria humanidade viajando no tempo para interferir no presente.E como se isso já não bastasse, a live ainda entra no caso do MV Hondius, o navio que se tornou o centro de um surto de hantavírus monitorado pela OMS, trazendo para a conversa uma ameaça invisível, letal e bem menos especulativa do que os temas anteriores.Se você gosta de ufologia, documentos secretos, conspirações temporais, mistérios científicos, pandemias e histórias que parecem impossíveis demais para serem ignoradas, essa live foi feita para você.Apoie o Mundo Freak: https://apoia.se/confidencialRafael Jacauna Autor (Instagram): / rafaeljacaunaautor Lynda MD: http://lyndamd.com.brAnuncie com a Paratopia: / paratopiapodcast #MundoFreak#LiveMundoFreak#UAP#Ufologia#HumanosDoFuturo#Hantavirus#Conspiracoes#Mistérios#ArquivosSecretos