Podcast appearances and mentions of dayna johnson

In this episode, Dayna Johnson interviews Justin Ellis from 440 Strategy Group, discussing the intersection of digital marketing and dental practices. They explore the importance of strategic planning, data-driven decisions, and the role of AI in modern marketing. Justin shares insights on how to harmonize various marketing efforts to achieve desired outcomes, emphasizing the need for a solid foundation and effective communication within dental teams. Takeaways ➡Justin Ellis emphasizes the importance of harmonizing marketing efforts like an orchestra. ➡Understanding client goals is crucial for effective marketing strategies. ➡Data analysis is essential for making informed marketing decisions. ➡A clear call to action is necessary for effective digital marketing. ➡The role of office staff is critical in converting leads into patients. ➡AI can enhance marketing strategies but should be used authentically. ➡Custom marketing solutions are more effective than one-size-fits-all approaches. ➡Building a strong foundation in practice culture is key to successful marketing. ➡Effective communication within the team can improve patient engagement. ➡Marketing should be integrated across various platforms for maximum impact. Chapters 00:00 Introduction to 440 Strategy Group 02:31 The Origin of 440: Harmonizing Marketing and Music 05:48 Strategic Marketing: Understanding Goals and Objectives 10:19 The Importance of Data in Marketing Decisions 16:21 Closing the Deal: The Role of Office Staff 21:35 AI in Dentistry: Opportunities and Challenges Please rate, review and share this episode with your colleagues. Book a call with Dayna: https://calendly.com/dayna-johnson/discovery-call

In this podcast, Dayna Johnson discusses the integrated health records project with FDI and Henry Schein, focusing on the importance of documenting periodontal health as a core oral health indicator. She emphasizes the necessity of efficient periodontal charting in dental practices and shares innovative solutions, including the use of AI technology, to streamline the process. The conversation serves as the first part of an eight-part series aimed at preparing dental teams for the integration of these health indicators. Takeaways ➡The integrated health records project aims to improve oral health documentation. ➡Periodontal health is a critical indicator for patient diagnosis. ➡Efficient systems are essential for effective periodontal charting. ➡Many practices struggle with time management for periodontal procedures. ➡AI tools like BOLA AI can enhance the charting process. ➡Alternating imaging and charting can save time in practices. ➡Dedicated hygiene assistants can improve efficiency in dental offices. ➡Proper coding is crucial for accurate periodontal health reporting. ➡Understanding patient needs is key to effective dental care. ➡This podcast is the first in an eight-part series on oral health indicators. Chapters 00:00 Introduction to Integrated Health Records Project 01:54 The Importance of Periodontal Health 04:12 Implementing Efficient Periodontal Charting 07:04 Innovative Solutions for Periodontal Charting 11:51 Leveraging AI in Dental Practices Please rate, review and share this episode with your colleagues. Book a call with Dayna: https://calendly.com/dayna-johnson/discovery-call

In this episode, Dayna Johnson interviews Dr. Laura Schwindt, a dentist and entrepreneur focused on holistic well-being and empowering high-achieving professionals. They discuss the importance of life coaching, the Heroic Life Coaching Program, and how to discover personal virtues. The conversation emphasizes the significance of team dynamics, support, and the ripple effect of well-being in the workplace. Dr. Laura Schwindt shares insights on addressing resistance in coaching and the science behind happiness and productivity, concluding with a call to action for those feeling overwhelmed to seek help. Takeaways ➡Dr. Laura Schwindt emphasizes the importance of addressing burnout in high-achieving professionals. ➡Life coaching can provide critical support during challenging times. ➡Personal virtues play a significant role in individual fulfillment and success. ➡The Heroic Life Coaching Program combines ancient wisdom with modern science. ➡Team dynamics greatly influence workplace morale and productivity. ➡Awareness and support among team members can enhance overall well-being. ➡Challenges are opportunities for growth and self-improvement. ➡Improving employee happiness can lead to increased productivity. ➡Curiosity can help overcome resistance to new ideas and practices. ➡Seeking help is a sign of strength, not weakness. Chapters 00:00 Introduction to High Performing Dental Teams 03:04 The Journey of Dr. Laura Schwindt 06:07 The Importance of Life Coaching 09:10 Understanding the Heroic Life Coaching Program 11:50 Discovering Personal Virtues 14:49 Team Dynamics and Support 17:50 The Ripple Effect of Well-Being 20:58 Addressing Resistance in Coaching 23:55 The Science Behind Happiness and Productivity 26:59 Conclusion and Call to Action Please rate, review and share this episode with your colleagues. Book a call with Dayna: https://calendly.com/dayna-johnson/discovery-call

Dayna Johnson discusses her interview with Dr. Ryan Hungate, Chief Strategy Officer for Henry Schein One, focusing on the collaboration between FDI and Henry Schein on a new electronic integrated health records project. The conversation highlights the importance of integrating oral health records with overall healthcare, emphasizing the need for better accessibility and collaboration among healthcare providers. Dayna outlines eight core oral health indicators for integration that will enhance patient care and documentation in dental practices. Takeaways ➡️FDI is the World Dental Federation focusing on global oral health advocacy. ➡️The collaboration between FDI and Henry Schein aims to improve electronic health records. ➡️Integrated health records can enhance patient care and coordination among providers. ➡️Dayna emphasizes the need for better access to patient records in dentistry. ➡️The electronic health records project has been in development for five years. ➡️There are eight core oral health indicators for integration in dental practices. ➡️Dayna plans to provide more resources and podcasts on these indicators. ➡️Improving health history documentation is crucial for patient safety. ➡️The new Dentrix Imaging Center will facilitate better sharing of diagnostic images. ➡️Collaboration in healthcare is essential for comprehensive patient care. Chapters 00:00 Introduction to the Interview with Dr. Ryan Hungate 07:09 The Importance of Integrated Health Records 20:51 Core Oral Health Indicators for Integration CLICK HERE to download the Consensus Statement launched from FDI: https://fdiworlddental.org/fdi-releases-consensus-paper-integration-oral-health-electronic-health-records Connect with Dayna: https://fdiworlddental.org/fdi-releases-consensus-paper-integration-oral-health-electronic-health-records

In this episode of the High Performing Dental Team podcast, Dayna Johnson interviews Dr. Ryan Hungate at the International Dental Show in Cologne, Germany. They discuss the collaboration between FDI and Henry Schein on integrating electronic health records in dentistry, the importance of universal data platforms, and the potential for reimbursement changes in dental practices. The conversation highlights the need for seamless communication between dental and medical professionals to improve patient care. Takeaways ➡The International Dental Show is a significant event for dental professionals. ➡Dr. Ryan Hungate has transitioned from practicing orthodontics to focusing on strategic roles in dental technology. ➡The collaboration between FDI and Henry Schein aims to integrate health records across dental and medical fields. ➡Eight core health indicators are being developed to enhance patient care. ➡The Universal Data Platform allows for better data sharing between dental practices and medical professionals. ➡Payers may reimburse for new health indicators and tests that improve patient outcomes. ➡Integrating health records can streamline workflows in dental practices. ➡Dental professionals are encouraged to adapt to new technologies without extensive retraining. ➡The importance of collaboration in the dental industry is emphasized. ➡Innovative solutions are needed to incorporate health screenings into regular dental visits. Chapters 00:00 Introduction to the High Performing Dental Team Podcast 04:48 The Collaboration Between FDI and Henry Schein 09:51 Integrating Health Records in Dentistry 13:43 The Role of Universal Data Platform Click here to download the Consensus Statement: https://fdiworlddental.org/consensus-statement-integrated-electronic-health-records Please rate, review and share this episode with your colleagues. Book a call with Dayna: https://calendly.com/dayna-johnson/discovery-call

Running a dental practice comes with a lot of moving parts. From managing patients to keeping up with paperwork, it's easy to feel overwhelmed. But what if your software could make things easier? In this episode, we're joined by Dana Johnson, a dental software expert who shares how to use systems and technology to build a smoother, more profitable practice. If you're tired of feeling stuck in old systems… or just want to work smarter, not harder… you'll love the practical tips Dana shares in this episode. From training ideas to tech tools, this is your guide to creating a simpler, stronger dental practice — one that's built to grow, with or without insurance. Book your free marketing strategy meeting with Ekwa at your convenience. Plus, at the end of the session, get a free analysis report to find out where your practice stands online. It's our gift to you! https://www.lessinsurancedependence.com/marketing-strategy-meeting/  If you're looking to boost your case acceptance rates and enhance patient communication, you can schedule a Coaching Strategy Meeting with Gary Takacs. With his experience in helping practices thrive, Gary will work with you on personalized coaching, ensuring you and your team are prepared to present treatment plans confidently, offer financing options, and communicate the value of essential dental services. https://www.lessinsurancedependence.com/csm/ 

In this episode, Dayna Johnson discusses the critical aspects of perio charting in dental hygiene, emphasizing its importance for diagnosing periodontal disease. She shares practical tips for enhancing efficiency, including the use of keyboard shortcuts and custom scripts in Dentrix software. The episode also covers how to document exam information effectively and the benefits of copying this information into clinical notes for better patient care and insurance documentation. ➡Perio charting is essential for diagnosing periodontal disease. ➡Hygienists must prioritize time for perio charting. ➡Custom scripts can enhance efficiency in perio charting. ➡Keyboard shortcuts streamline the perio charting process. ➡The bleeding all button simplifies documentation of bleeding. ➡Exam information can be crucial for insurance claims. ➡Documenting clinical observations is important for patient records. ➡Stage and grade of periodontal disease should be included in charts. ➡Copying exam information to clinical notes saves time. ➡Continuous learning about software features is vital for hygienists. Chapters 00:00 Introduction to Perio Charting 10:09 Utilizing Keyboard Shortcuts 16:28 Copying Exam Information to Clinical Notes Please rate, review and share this episode with your colleagues. Book a call with Dayna: https://calendly.com/dayna-johnson/discovery-call

In this episode, Dayna Johnson and Claire Dickinson discuss the impact of AI in the dental industry, addressing common fears and misconceptions while highlighting the benefits of AI as a tool for operational efficiency. They explore how AI can augment roles rather than replace them, the importance of protecting patient information, and practical applications of AI in both professional and personal contexts. The conversation emphasizes the need for continuous learning and adaptation to new technologies in order to thrive in the evolving landscape of healthcare. Takeaways ➡AI is perceived with both fear and excitement in the dental industry. ➡Concerns about job security due to AI are prevalent among dental teams. ➡AI can enhance operational efficiency by automating tedious tasks. ➡It's crucial to reassure teams that AI is an augmentation tool, not a replacement. ➡Protecting patient information (PHI) is essential when using AI technologies. ➡Continuous conversation about AI's benefits can alleviate fears. ➡AI can assist in creating policies and operational documents quickly. ➡Using AI for transcription can enhance engagement during performance reviews. ➡AI can help with personal tasks, such as meal planning and scheduling. ➡Embracing AI is vital for staying relevant in the industry. Chapters 00:00 Introduction to AI in Dentistry 02:04 Addressing Fears Surrounding AI 08:01 AI as an Augmentation Tool 13:54 Protecting Patient Information with AI 19:05 Operational Efficiency through AI 24:51 Embracing AI in Personal Life 29:04 Conclusion and Contact Information Please rate, review and share this episode with your colleagues. Book a call with Dayna: https://calendly.com/dayna-johnson/discovery-call

In this episode, Dayna Johnson discusses the various note-taking functionalities within Dentrix, emphasizing the importance of efficient note management for dental practices. She explores different modules such as the appointment book, family file, patient ledger, and patient chart, detailing how to effectively utilize each note type to enhance communication and patient care. The episode serves as a mini training session, providing practical tips and a downloadable tip sheet for listeners. Takeaways ➡Understanding where to make notes is crucial for efficiency. ➡Different types of notes serve different purposes in Dentrix. ➡The appointment book has specific note features for daily reminders. ➡Family file notes can enhance patient relationships and loyalty. ➡Guarantor notes are important for family account management. ➡Clinical notes must document what happened during the visit. ➡Procedure notes help clarify treatment plans for patients. ➡The office journal is a centralized place for patient communication. ➡Pop-ups can alert staff to important patient information. ➡Daily billing statements are essential for financial tracking. Chapters 00:00 Introduction to Note-Taking in Dentrix 02:53 Exploring the Appointment Book Notes 06:12 Understanding Family File Notes 08:59 Navigating Patient Ledger Notes 11:48 Diving into Patient Chart Notes 18:04 General Notes and Alerts in Dentrix 23:50 Conclusion and Resources Please rate, review and share this episode with your colleagues. Book a call with Dayna: https://calendly.com/dayna-johnson/discovery-call

In this episode, Dayna Johnson interviews Rebecca Herring about the role of virtual assistants in healthcare operations, particularly in dental practices. They discuss the challenges of staffing, the benefits of hiring virtual assistants, and the importance of proper onboarding and training. The conversation highlights how virtual assistants can alleviate burnout, improve efficiency, and ultimately contribute to the growth of dental practices. Rebecca shares insights on how to effectively integrate virtual assistants into a team and the positive impact they can have on practice management. Takeaways ➡Virtual assistants can help alleviate staffing issues in dental practices. ➡Proper onboarding and training are crucial for virtual assistants' success. ➡Virtual assistants should be integrated into the practice culture. ➡Identifying tasks to delegate can improve efficiency and reduce burnout. ➡Virtual assistants can handle administrative tasks like insurance verification and phone support. ➡Hiring virtual assistants can lead to increased productivity and reduced overhead costs. ➡The work ethic of virtual assistants from offshore locations is often very strong. ➡Practices should consider the long-term benefits of hiring virtual assistants. ➡Communication tools can help integrate virtual assistants into the team. ➡Thinking outside the box can lead to innovative staffing solutions. Chapters 00:00 Introduction to Virtual Assistants in Healthcare 11:20 Onboarding and Training Virtual Assistants 19:36 The Impact of Virtual Assistants on Practice Efficiency 26:37 Final Thoughts on Virtual Assistants and Practice Growth You can contact Rebecca on her LinkedIn page here: https://www.linkedin.com/in/rebecca-herring-dental-experience/ Book a FREE consultation with Rebecca: https://www.yourtdcoach.com/ Please rate, review and share this episode with your colleagues. Book a call with Dayna: https://calendly.com/dayna-johnson/discovery-call

In this episode, Dayna Johnson shares insights from her experiences in the dental industry, focusing on the latest updates in Dentrix software, particularly enhancements in perio charting. She discusses the new 'bleeding all' button, the importance of understanding periodontal disease stages and grades, and the features of the perio panel that can improve workflow efficiency for dental hygienists. Dayna emphasizes the significance of effective clinical documentation and encourages sharing knowledge within the dental community. Takeaways ➡Dayna highlights the importance of sharing knowledge in the dental community. ➡The new 'bleeding all' button in Dentrix enhances workflow efficiency. ➡Understanding the stages and grades of periodontal disease is crucial for accurate documentation. ➡The perio panel in Dentrix offers various features for comprehensive patient assessments. ➡Custom scripts can be created for perio charting to suit individual workflows. ➡Visual aids in the perio chart can significantly enhance patient understanding. ➡Clinical documentation can be streamlined by copying exam information to clinical notes. ➡Dentrix's perio panel is well-designed for clinical documentation needs. ➡Sharing tips and insights can help improve dental practices. ➡Dayna expresses her willingness to assist dental professionals with their documentation needs. Chapters 00:00 Introduction to Dental Insights 00:58 Enhancements in Dentrix: The Bleeding All Button 06:10 Understanding Periodontal Disease Stages and Grades 09:18 Exploring the Perio Panel Features 12:07 Customizing Perio Charting Workflows Please rate, review and share this episode with your colleagues. Book a call with Dayna: https://calendly.com/dayna-johnson/discovery-call

In this episode of the High Performing Dental Team podcast, Dayna Johnson interviews Janice Hurley, a dental image expert, discussing the importance of confidence in dental practices, effective hiring and onboarding practices, and enhancing the external image of dental practices to improve patient experience. Janice shares insights on building confidence in frontline team members, creating a positive work environment, and the critical role of online presence in shaping first impressions. Takeaways ➡Confidence is essential for team effectiveness and patient interaction. ➡Hiring should be done from a position of confidence, not desperation. ➡Flexibility in job roles can attract better candidates. ➡Clear expectations and guidelines are crucial for team members. ➡Catch team members doing things right to build confidence. ➡First impressions are significantly influenced by paperwork and online presence. ➡Consistency in team appearance fosters a professional image. ➡Listening to team members and patients is key to building trust. ➡Avoid negative language when describing the work environment. ➡Regularly update and manage your online business presence. Chapters 00:00 Introduction to Dental Image Expertise 02:01 The Importance of Confidence in Dental Practices 05:51 Building Confidence in Frontline Team Members 11:36 Hiring and Onboarding Best Practices 16:49 Creating a Positive Work Environment 21:42 Enhancing External Image and Patient Experience 27:35 The Role of Online Presence in First Impressions Please rate, review and share this episode with your colleagues. Book a call with Dayna: https://calendly.com/dayna-johnson/discovery-cal

In this episode, Dayna Johnson interviews Andy Cleveland, a renowned expert in accounts receivable collections within the dental industry. They discuss recent changes in medical debt reporting, the role of collection agencies, and best practices for collecting payments effectively. The conversation emphasizes the importance of communication, value, and systems in managing patient payments and collections. Takeaways ➡Andy Cleveland has over 25 years of experience in patient collections. ➡Recent legislation has changed how medical debt is reported to credit bureaus. ➡Collection agencies can still pursue debts, but they cannot negatively impact credit scores. ➡Effective collection practices should start on the day of service. ➡Staff turnover in dental practices can hinder effective collections. ➡Patients often prioritize other bills over dental payments. ➡Communication and training are essential for staff handling collections. ➡Billing regularly can reinforce the importance of payments to patients. ➡The value of services provided should be communicated to patients. ➡Choosing the right collection agency is crucial for maintaining a practice's reputation. Chapters 00:00 Introduction to the Expert 03:28 Understanding Recent Changes in Medical Debt Reporting 10:32 The Role of Collection Agencies 15:55 Best Practices for Collecting Payments 20:50 The Importance of Communication and Value in Collections Please rate, review and share this episode with your colleagues. Book a call with Dayna: https://calendly.com/dayna-johnson/discovery-call

In this conversation, Dayna Johnson and Minal Sampat, discusses various aspects of managing a dental practice, including the importance of social media marketing, patient testimonials, and the innovative CE On The Beach event. The dialogue emphasizes the need for dental practices to adapt to changing social media landscapes, engage with patients authentically, and implement effective marketing strategies to thrive in the industry. Takeaways ➡Listening to your team can lead to innovative ideas. ➡Patient testimonials are crucial for establishing authority. ➡Social media should reflect your practice's culture and values. ➡Choose social media platforms based on your target audience. ➡Start small with marketing efforts to build confidence. ➡Engaging patients in video testimonials can be simple and effective. ➡Social media is just one of many marketing avenues available. ➡Be open-minded about different marketing strategies. ➡Your practice's uniqueness should guide your marketing approach. ➡Always prioritize patient care and communication in your practice. Chapters 00:00 Introduction to Dental Practice Management 03:05 The Birth of CE On The Beach 05:45 Navigating Social Media Changes 08:59 The Importance of Patient Testimonials 11:55 Choosing the Right Social Media Platform 15:08 Final Thoughts on Dental Marketing Strategies You can reach out to Minal directly and purchase her book at: https://www.minalsampat.com/ Please rate, review and share this episode with your colleagues. Book a call with Dayna: https://calendly.com/dayna-johnson/discovery-call

In this podcast, Dayna Johnson discusses the transition to out-of-network dental practices, focusing on how to provide accurate treatment plan estimates, optimize insurance setups in Dentrix, and manage patient expectations. She emphasizes the importance of checking eligibility, utilizing the payment table, and ensuring that practices offer value to retain patients. Additionally, she introduces resources for further learning about dental insurance management. Takeaways ➡2025 marks the transition to out-of-network for many practices. ➡Providing accurate treatment estimates is crucial for patient trust. ➡Checking insurance eligibility can significantly reduce claim denials. ➡Patients expect more value when practices go out-of-network. ➡The payment table is essential for accurate insurance estimates. ➡Overestimating patient costs can prevent billing issues later. ➡Having a credit card on file can streamline payment processes. ➡Utilizing Dentrix effectively can enhance practice management. ➡Continuous learning about dental insurance is vital for success. ➡Building strong patient relationships is key to retention. Chapters 00:00 Navigating Out-of-Network Transitions 03:03 Enhancing Treatment Plan Estimates 06:07 Optimizing Insurance Setup in Dentrix 08:57 Utilizing the Payment Table Effectively 12:01 Managing Patient Expectations and Payments 14:58 Resources for Further Learning Please rate, review and share this episode with your colleagues. Book a call with Dayna: https://calendly.com/dayna-johnson/discovery-call

In this conversation, Dayna Johnson discusses the transition of dental offices from in-network to out-of-network insurance plans, focusing on the necessary adjustments in Dentrix software. She outlines the steps to dismantle existing fee schedules, update treatment plans, and ensure accurate insurance estimates. The conversation emphasizes the importance of understanding the software's capabilities and preparing for the changes that come with going out of network. Takeaways ➡2025 marks a significant change for many dental offices. ➡Transitioning to out-of-network requires careful planning. ➡Dismantling fee schedules is essential when going out of network. ➡Updating treatment plan fees is a critical step. ➡Dentrix can help in estimating treatment costs accurately. ➡There are methods to copy fee schedules for efficiency. ➡Clearing the allowed amount column is necessary for accurate estimates. ➡Understanding insurance tables is crucial for accurate billing. ➡Preparation is key to a smooth transition to out-of-network. ➡Future discussions will delve deeper into Dentrix's estimating capabilities. Chapters 00:00 Transitioning to Out-of-Network Insurance Plans 14:54 Understanding Dentrix Insurance Setup 15:24 Updating Treatment Plans and Fee Structures Please rate, review and share this episode with your colleagues. Book a call with Dayna: https://calendly.com/dayna-johnson/discovery-call

In this conversation, Dayna Johnson discusses the parallels between onboarding in football and business, emphasizing the importance of mentorship and structured training for new hires. She shares insights on effective shadowing techniques and the necessity of creating a culture of continuous learning within teams to ensure success and development. Takeaways Onboarding is crucial for new hires' success. Mentorship can significantly enhance learning and adaptation. Shadowing experienced team members is essential for new hires. Continuous learning should be prioritized in the workplace. Investing in training leads to better team performance. Creating a supportive environment fosters growth and development. Structured learning modules can streamline onboarding processes. Regular team learning sessions can enhance collaboration. Coaching should be an ongoing process, not a one-time event. Time management skills are vital for new team members. Chapters 00:00 The Importance of Onboarding in Football and Business 06:08 Mentorship and Coaching for Success 12:03 Effective Shadowing and Learning Techniques 17:51 Creating a Culture of Continuous Learning Please rate, review and share this episode with your colleagues. Book a call with Dayna: https://calendly.com/dayna-johnson/discovery-call

In this podcast episode, Dayna Johnson and Claire Dickinson discuss the importance of team training in dental practices as they kick off 2025. They explore how to motivate team members, the significance of understanding human behavior, and the need to create a safe learning environment. The conversation also touches on change management, overcoming fear of failure, and adapting to industry changes to meet patient expectations. The episode emphasizes the need for continuous improvement and effective communication within teams. Takeaways ➡Training is essential for team success and should be prioritized. ➡Understanding human behavior can help motivate team members effectively. ➡Creating a safe environment allows team members to learn from failures. ➡Change management is crucial when implementing new processes. ➡Team dynamics play a significant role in how training is received. ➡Different learning styles must be accommodated in training sessions. ➡Fear of failure can hinder performance; it's important to address it. ➡Open communication fosters a better understanding of team needs. ➡Investing in team training benefits both the practice and patients. ➡Continuous adaptation to industry changes is necessary for success. Chapters 00:00 Kicking Off 2025: Setting the Stage for Team Training 04:58 Understanding Human Behavior: Motivating Team Members 09:55 Overcoming Fear of Failure: Creating a Safe Learning Environment 15:01 The Importance of Change Management in Training 20:00 Adapting to Change: Keeping Up with Industry Expectations Please rate, review and share this episode with your colleagues. Book a call with Dayna: https://calendly.com/dayna-johnson/discovery-call

In this conversation, Dayna Johnson discusses the four daily accounting tasks that dental practices should prioritize, focusing particularly on the importance of sending billing statements daily. She emphasizes the benefits of keeping patients informed about their accounts, improving cash flow, and utilizing technology for efficient billing processes. Additionally, she touches on the legal implications of medical debt collections, urging practices to stay updated on state regulations. Takeaways ➡Daily billing statements reduce stress and improve cash flow. ➡Patients should be informed about their account status regularly. ➡Using electronic billing is more efficient than paper statements. ➡Daily statements help keep patients engaged with their insurance claims. ➡It's crucial to coach patients on following up with their insurance companies. ➡Sending statements every 30 days keeps patients in the loop. ➡Technology like DENTRIX Quick Bill streamlines the billing process. ➡Practices should be aware of state laws regarding medical debt collections. ➡Reducing accounts receivable is essential for practice health. ➡Completing daily accounting tasks promptly sets a positive tone for the day. Chapters 00:00 Daily Accounting Tasks Overview 05:12 The Importance of Daily Billing Statements 10:11 Streamlining Billing with Technology Please rate, review and share this episode with your colleagues. Book a call with Dayna: https://calendly.com/dayna-johnson/discovery-call

Summary In this episode, Dayna Johnson discusses the importance of daily accounting tasks in a dental practice, focusing on accurate patient ledgers and provider allocations. She emphasizes the need for a clean workflow and offers insights into implementing daily allocations to maintain accurate records. The conversation also includes tips for cleaning up ledgers and trusting the process of using accounting software effectively. Takeaways ➡Feedback is essential for improving workflow. ➡Accurate patient ledgers are crucial for financial health. ➡Provider allocations help maintain accurate accounts receivable. ➡Daily routines should include checking provider credit balances. ➡Adjustments for allocations should balance out. ➡Trust the software to handle complex calculations. ➡Cleaning up ledgers can be a significant project. ➡Use specific adjustment types for allocations only. ➡Billing statements should be clear for patients. ➡Continuous learning is key to mastering accounting tasks. Chapters 00:00 Introduction and Daily Accounting Tasks 10:25 Implementing Daily Allocations Please rate, review and share this episode with your colleagues. Book a call with Dayna: https://calendly.com/dayna-johnson/discovery-call

In this episode, Dayna Johnson discusses the four daily accounting tasks essential for dental practices, focusing on the importance of timely claims submission, ensuring claim completeness, and effective batch processing. She emphasizes the need for clinical notes to be completed promptly to avoid delays in claims and offers practical tips for managing claims efficiently. Takeaways ➡The day sheet is crucial for daily accounting routines. ➡Claims should be submitted within 24 hours to ensure timely payment. ➡Clinical notes must be completed before patient checkout. ➡Clean and complete claims reduce the chances of denials. ➡Electronic claims should be sent whenever possible for efficiency. ➡Tracking numbers for claims help in following up with insurance companies. ➡Pre-visit checks are essential for accurate patient information. ➡Batch processing claims is more efficient than sending them in real-time. ➡Mark claims as 'do not send' if the patient requests it. ➡Resources are available to help with clinical note templates. Chapters 00:00 Introduction to Daily Accounting Tasks 07:06 Ensuring Claim Completeness and Accuracy Please rate, review and share this episode with your colleagues. Book a call with Dayna: https://calendly.com/dayna-johnson/discovery-call

Summary In this episode of the High Performing Dental Team podcast, Dayna Johnson and Melinda Heryford discuss the challenges dental practices face, particularly around financial management and team dynamics. They introduce the concept of 'Switch It to Solve It,' a mindset shift that encourages practices to secure payments upfront rather than relying on post-treatment billing. The conversation emphasizes the importance of clarity, accountability, and the need for dental teams to adapt to new systems to ensure financial viability and enhance patient experience. Melinda shares practical strategies for implementing these changes and overcoming resistance within teams, ultimately aiming for a statementless practice that improves efficiency and profitability. Takeaways ➡ Both hosts have extensive experience in the dental industry. ➡ Financial challenges are a common concern among dental practices. ➡ Switch It to Solve It is a mindset shift for securing payments upfront. ➡ Clarity in financial arrangements enhances patient experience. ➡ Resistance to change can be managed with strong leadership support. ➡ A statementless practice reduces administrative burdens. ➡ Team accountability is crucial for implementing new systems. ➡ Practices need to adapt to survive in a leaner financial environment. ➡ Providing incentives can motivate team members to embrace change. ➡ Regularly reviewing financial performance helps maintain accountability. Chapters 00:00 Introduction to High Performing Dental Teams 02:53 Understanding Financial Challenges in Dental Practices 05:58 Switch It to Solve It: A New Mindset 08:56 Implementing Financial Arrangements Upfront 12:01 Overcoming Resistance to Change 15:08 The Importance of Clarity and Accountability 17:53 Creating a Statementless Practice 20:55 The Future of Dental Practices 24:00 Conclusion and Resources Please rate, review and share this episode with your colleagues. Book a call with Dayna: https://calendly.com/dayna-johnson/discovery-call

In this conversation, Dayna Johnson emphasizes the critical importance of daily accounting routines in dental practices, focusing on the day sheet as a key tool for ensuring financial accuracy. She shares insights from her experiences in various offices, highlighting common pitfalls and the necessity of proper training and accountability within the team. The discussion also sets the stage for future topics on claims and billing accuracy, reinforcing the interconnectedness of these financial processes. Takeaways ➡Daily accounting routines are essential for financial accuracy. ➡The day sheet helps identify mistakes in patient billing. ➡Proper training for staff is crucial to avoid errors. ➡Clinical notes must match the billing records to prevent issues. ➡Delegating tasks can help manage workload effectively. ➡Balancing the day sheet is a critical business function. ➡Accurate financial data supports better claims processing. ➡Regular audits of financial data can prevent discrepancies. ➡Implementing protocols can streamline office operations. ➡Support is available for practices needing help with financial management. Please rate, review and share this episode with your colleagues. Book a call with Dayna: https://calendly.com/dayna-johnson/discovery-call

In this episode, Dayna Johnson discusses the essential daily accounting tasks that dental practices should implement to ensure accuracy and efficiency. She emphasizes the importance of balancing the day sheet, sending insurance claims promptly, managing provider allocations, and sending billing statements daily. By following these practices, dental teams can improve their financial accuracy and reduce stress in their operations. Takeaways ➡Daily accounting tasks are crucial for accurate data. ➡Balancing the day sheet helps prevent missed procedures. ➡Claims must be sent out within 24 hours. ➡Provider allocations are important for accurate ledgers. ➡Daily billing statements streamline the billing process. ➡Using software like Dentrix can simplify accounting tasks. ➡Sending statements daily reduces workload and phone calls. ➡Accurate data leads to better reports and decision-making. ➡Team collaboration is key in managing daily tasks. ➡Investing in education can enhance practice efficiency. Chapters 00:00 Introduction to the Dental Patient Journey Series 07:08 Sending Insurance Claims Please rate, review and share this episode with your colleagues. Book a call with Dayna: https://calendly.com/dayna-johnson/discovery-call

In this episode, Dayna Johnson discusses the dental patient journey, focusing on the day of the visit. She emphasizes the importance of team communication through morning huddles, the check-in process for building relationships with patients, and the checkout process that includes treatment planning and financial consultations. The conversation highlights strategies for effective patient management and the integration of technology in dental practices. Takeaways ➡Team communication is crucial for a successful patient visit. ➡Morning huddles should focus on patient needs, not just schedules. ➡Building relationships with patients enhances their experience. ➡Technology should be embraced and taught to patients. ➡Collecting payments on the day of service is essential. Identifying obstacles in the schedule can improve efficiency. ➡Same-day treatment opportunities should be explored. ➡A treatment plan estimate should be prepared during checkout. ➡Understanding patient portions for future visits is important. ➡Regular team meetings can enhance practice performance. Chapters 00:00 Introduction to the Dental Patient Journey 08:36 The Check-In Process: Building Relationships Please rate, review and share this episode with your colleagues. Book a call with Dayna: https://calendly.com/dayna-johnson/discovery-call

In this podcast, Dayna Johnson discusses the importance of preparation in the dental patient journey, focusing on the pre-visit checklist. She emphasizes the need for dental teams to be well-prepared for patient visits to enhance efficiency, reduce stress, and build better relationships with patients. Key elements of the pre-visit checklist include insurance verification, patient forms, new patient welcomes, and confirmations. Dayna encourages practices to automate processes where possible and to create a culture of preparation to improve overall patient experience and practice efficiency. Takeaways ➡Preparation saves time and reduces stress. ➡Focus on best case scenarios, not worst case. ➡Build your own pre-visit checklist. ➡Insurance verification is crucial before appointments. ➡Automate patient forms to enhance efficiency. ➡Send new patient welcomes to improve engagement. ➡Confirm appointments to reduce no-shows. ➡Keep credit card information updated for appointments. ➡Pre-med requirements should be verified with doctors. ➡ Review consent forms ahead of surgical procedures. Chapters 00:00 Introduction to the Patient Journey Series 05:52 Building Your Pre-Visit Checklist 11:48 Key Elements of the Pre-Visit Checklist Please rate, review and share this episode with your colleagues. Book a call with Dayna: https://calendly.com/dayna-johnson/discovery-call

In this conversation, Dayna Johnson shares her recent experiences and insights from her journey in the dental field, particularly focusing on the Dentrix software and the importance of user meetings. She emphasizes the significance of understanding the patient journey, from pre-visit preparations to post-visit follow-ups, and how automation can enhance efficiency in dental practices. Dayna encourages dental teams to transform their scramble time into preparation time to improve workflow and patient experience, ultimately leading to better profitability and reduced claim denials. Takeaways: ➡️ The patient journey includes pre-visit, visit, and post-visit stages. ➡️ Automation is crucial for enhancing patient experience. ➡️ Preparation before the patient arrives is essential. ➡️ Scramble time can be transformed into preparation time. ➡️ Reducing claim denials can significantly improve practice profitability. ➡️ A pre-visit checklist can streamline patient intake. ➡️ Engaging with patients before their visit is vital. ➡️ Dayna encourages listeners to create their own checklists. Chapters: 00:00 Introduction and Exciting Updates 05:46 The Importance of Pre-Visit Preparation 11:49 Transforming Scramble Time into Preparation Time Please rate, review and share this episode with friends and colleagues Book a call with Dayna: https://calendly.com/dayna-johnson/discovery-call

In this episode, Dayna Johnson discusses the importance of online tools and automation in dental practices. She shares statistics on scheduling efficiency, highlighting the time saved with online scheduling compared to phone calls. Dayna emphasizes the benefits of automation for both patients and dental teams, including reduced no-show rates and improved patient management. The conversation concludes with a focus on enhancing the overall patient experience throughout their journey with the practice. Takeaways: ➡️Data-driven decisions are crucial for business success. ➡️Online scheduling significantly reduces appointment booking time. ➡️Offering online scheduling can increase patient engagement. ➡️Automation can reduce no-show rates by up to 25%. ➡️Automation streamlines patient information management. ➡️Patients can fill out forms digitally before their appointment. ➡️Automation saves time for dental teams. ➡️A positive patient experience is essential for practice growth. ➡️Understanding the patient journey is key to improving services. Chapters: 00:00 Introduction to Online Tools and Automation 05:41 The Impact of Online Scheduling on Practice Efficiency 11:18 Automation in Patient Management and Experience Please rate, review, and share this episode with your team, colleagues, and online. Book a call with Dayna: https://calendly.com/dayna-johnson/discovery-call

Dayna Johnson discusses the importance of integrating online tools in dental practices to enhance patient engagement and streamline operations. She presents compelling statistics on smartphone usage and patient preferences for online forms and scheduling, emphasizing the need for dental teams to adapt to these technological advancements. The conversation also explores the patient journey, highlighting how online booking can simplify appointment scheduling and improve overall patient experience. Takeaways: ➡️Patients are increasingly seeking online tools for convenience. ➡️97% of the population has access to smartphones. ➡️83% of patients prefer to fill out forms before visits. ➡️76% of patients would choose providers offering online forms. ➡️Online scheduling familiarity is high among consumers. ➡️Patients often book appointments after hours. ➡️The patient journey begins with online searches. ➡️Appointment requests can lead to communication delays. ➡️Implementing online booking can enhance patient satisfaction. ➡️Adopting technology requires a mindset shift for dental teams. Chapters: 00:00 Introduction to Online Tools for Dental Practices 01:46 Understanding Patient Behavior and Technology Adoption 10:30 The Patient Journey and Online Scheduling 17:12 Implementing Online Booking in Dental Practices Book a call with Dayna if you are interested in learning more about this topic: https://calendly.com/dayna-johnson/discovery-call

In this episode of the High Performing Dental Team podcast, Dayna Johnson interviews Jeff Gladnick from Great Dental Websites. They discuss the evolution of dental websites from simple brochures to comprehensive hubs for patient interaction. Jeff shares insights on optimizing user experience, the importance of aligning branding with target audiences, and effective SEO strategies for attracting ideal patients. He emphasizes the necessity of content creation and the role of copywriting in engaging potential patients. The conversation concludes with practical tips for dental practices to enhance their online presence and patient acquisition strategies. Takeaways: ➡️The evolution of dental websites has transformed them into interactive hubs. ➡️User experience is crucial for converting website visitors into patients. ➡️SEO strategies should align with the practice's branding and target audience. ➡️Content creation is essential for engaging potential patients. ➡️Copywriting must reflect the unique value proposition of the practice. ➡️Dental practices should utilize email newsletters for internal marketing. ➡️Understanding patient priorities can lead to better service offerings. ➡️Websites should be tested for user-friendliness from a patient's perspective. ➡️Aligning social media messaging with website content is vital. ➡️Continuous optimization and testing are key to improving conversion rates. Chapters: 00:00 Introduction to Jeff Gladnick and His Journey 03:08 The Evolution of Dental Websites 05:58 Creating a Patient-Centric Website 09:03 Optimizing User Experience and Conversion Rates 11:59 Aligning Branding with Target Audience 14:58 SEO Strategies for Attracting Ideal Patients 18:01 The Importance of Content Creation 21:12 Final Tips and Best Practices Reach out to Jeff at: https://www.greatdentalwebsites.com/ Rate, Review and Share this episode with your colleagues

In this conversation, Dayna Johnson discusses strategies for dental practices to boost production and patient engagement as they transition into the 4th quarter of the year. She emphasizes the importance of reaching out to patients with unscheduled treatments and unused insurance benefits, particularly as the year-end approaches. Dayna provides practical tips on utilizing practice management software and patient engagement tools to effectively communicate with patients and encourage them to schedule necessary treatments before their benefits expire. Takeaways:

In this final episode of the five part series on cleaning up the Dentrix database, Dayna Johnson discusses the importance of maintaining accurate and up-to-date treatment plans. She emphasizes the roles of both the clinical and admin teams in this process, providing strategies for empowering the admin team to manage outdated treatment plans effectively. The conversation highlights the need for clear communication and collaboration between teams to ensure patient data is current and relevant, ultimately improving case acceptance and practice efficiency. Takeaways: ➡️Cleaning up treatment plans requires careful consideration and research. ➡️The clinical team plays a crucial role in maintaining treatment accuracy. ➡️Empowering the admin team can streamline the cleanup process. ➡️Outdated treatment plans can lead to lost revenue. ➡️Clear communication between clinical and admin teams is essential. ➡️Regularly updating treatment plan fees is important for practice profitability. ➡️Rejecting outdated treatment plans can prompt necessary re-treatment planning. ➡️Utilizing the treatment manager report helps track unscheduled treatments. ➡️Establishing rules for treatment plan age can aid in management. ➡️Continuous education and collaboration can enhance team performance. Chapters: 00:00 Cleaning Up Treatment Plans 08:38 Empowering the Admin Team 15:49 Final Thoughts and Next Steps Book a call with Dayna: https://calendly.com/dayna-johnson/discovery-call

In this episode of the "Growing Your Dental Business" podcast, we're joined by Dayna Johnson, a dental practice management expert and founder of Novonee. Dayna shares invaluable insights on cultivating an open-minded team ready to embrace new technologies and best practices. She discusses the importance of mastering dental software, retaining both patients and team members, and how to give patients what they need and want, especially when it comes to online scheduling. Whether you're looking to build your dream practice or enhance your current operations, Dayna offers practical tips and tools to transform how you run your practice. To learn more about eAssist Dental Solutions, visit https://shorturl.at/LjEX7.

In this episode of the "Growing Your Dental Business" podcast, we're joined by Dayna Johnson, a dental practice management expert and founder of Novonee. Dayna shares invaluable insights on cultivating an open-minded team ready to embrace new technologies and best practices. She discusses the importance of mastering dental software, retaining both patients and team members, and how to give patients what they need and want, especially when it comes to online scheduling. Whether you're looking to build your dream practice or enhance your current operations, Dayna offers practical tips and tools to transform how you run your practice.To learn more about eAssist Dental Solutions, visit https://shorturl.at/h6bUX.

In this episode, Dayna Johnson discusses the importance of cleaning up insurance records in Dentrix, a dental practice management software. She emphasizes the common challenges faced by dental teams regarding insurance management, including the frequent changes in patient insurance and the potential for duplicate entries. Dayna provides practical tips for effectively searching for insurance plans, maintaining consistency in naming conventions, and cleaning up duplicates to streamline the insurance database. She concludes by offering resources for further learning and support in mastering Dentrix. Takeaways: ➡️Insurance management is a significant pain point for dental practices. ➡️Always perform at least three searches before adding a new insurance plan. ➡️Using group plan names can help differentiate between similar plans. ➡️Consistency in naming insurance carriers is crucial for database management. ➡️Joining plans can help eliminate duplicates in the insurance database. ➡️Mark inactive plans with Z's to avoid confusion. ➡️Purging insurance plans can help clean up the database but may lose historical data. ➡️Maintaining a history of claims is important for reference. ➡️Resources are available for deeper learning about Dentrix. ➡️Support is available for practices looking to improve their efficiency. Chapters: 00:00 Introduction to Dentrix Fall Cleanup Series 01:27 Navigating Insurance Challenges 10:07 Cleaning Up Insurance Duplicates 16:20 Conclusion and Further Resources Book a call with Dayna: https://calendly.com/dayna-johnson/discovery-call Rate, Share, and Review this podcast ⭐⭐⭐⭐⭐

In this conversation, Dayna Johnson and Cheryl McKenna discuss the topic of passing on credit card fees to patients in dental practices. They explore the history and recent growth of this practice, the potential financial implications for both the practice and the credit card processor, and the rules and compliance requirements for implementing fee passing programs. They emphasize the importance of considering the impact on patient satisfaction and the potential for negative reviews. Takeaways:

In this episode, Dayna Johnson discusses how to clean up duplicate medications, medical conditions, and allergies in the health history module of Dentrix. She explains that the only way to delete a medication or medical condition is if it is not attached to a patient, otherwise, it needs to be inactivated. Dayna also highlights the common causes of duplicate entries, such as syncing data from Dentrix questionnaires and not properly checking for existing entries. She emphasizes the importance of training the team to prevent these issues and suggests dedicating time to regularly clean up the lists. Takeaways: ➡️To clean up duplicate medications, medical conditions, and allergies in Dentrix, inactivate the entries that are attached to patients but remove them from the active list. ➡️The health history module in Dentrix does not allow for replacements, so if you want to change a medical condition, you need to manually remove the old one and add the new one. ➡️The most common cause of duplicate entries is syncing data from Dentrix questionnaires without proper training, resulting in misspelled or duplicate entries. ➡️To prevent duplicate entries, train your team on how to properly sync data from Dentrix questionnaires and encourage them to check for existing entries before adding new ones. ➡️Regularly dedicate time to clean up the health history module to ensure accurate and up-to-date data. Chapters: 00:00 Introduction and Overview 00:57 Cleaning Up Duplicate Medications 03:45 Inactivating Medications and Patient Reported Medications 06:14 Cleaning Up Duplicate Medical Conditions 08:26 The Impact of Dentrix Questionnaires 10:51 Preventing Duplicate Entries 12:42 Conclusion and Next Steps Book a call with Dayna today: https://calendly.com/dayna-johnson/discovery-call We would love a ⭐⭐⭐⭐⭐ Review if you found this episode informative and relevant.

In this episode, Dayna Johnson continues her series on fall cleanup in dental practices. She discusses the importance of cleaning up definitions, specifically adjustment types, payment types, and billing types. She explains how to remove unnecessary adjustment types and payment types, and the impact it has on the patient ledger history. Dayna also emphasizes the need for clear and specific adjustment types to facilitate better financial analysis. She encourages listeners to clean up their lists and provides realistic expectations for the time and effort involved. Takeaways: ➡️Cleaning up definitions in dental practice software is an important part of fall cleanup. ➡️Unnecessary adjustment types and payment types should be removed to keep the list clean and manageable. ➡️Changing definitions will impact the patient ledger history, so it's important to be aware of the changes. ➡️Clear and specific adjustment types facilitate better financial analysis. ➡️Cleaning up billing types is also important for categorizing patients. Chapters: 00:00 Introduction to Fall Cleanup in Dental Practices 02:01 Cleaning Up Adjustment Types and Payment Types 03:28 Impact of Changing Definitions on Patient Ledger History 09:52 Cleaning Up Adjustment Types and Payment Types (Continued) 12:10 The Importance of Clear and Specific Adjustment Types 14:36 Cleaning Up Billing Types for Categorizing Patients 16:51 Conclusion and Call to Action Share this episode with your friends and colleagues. We

In this episode, Dayna Johnson discusses the importance of cleaning up and maintaining accurate data in Dentrix. She focuses on inactivating providers and team members and explains the process and implications of doing so. Dayna provides tips and recommendations for replacing providers and team members, and highlights the importance of the primary provider field in reports and searches. She also mentions the need to have all computers out of Dentrix when inactivating team members. Overall, this episode serves as a guide for dental teams on what this process entails. Takeaways: ➡️Maintaining accurate and up-to-date data in Dentrix is crucial for dental practices. ➡️Inactivating providers and team members helps clean up the database and improve efficiency. ➡️When inactivating providers, it is important to replace them with another provider to ensure future appointments and treatment plans are properly assigned. ➡️The primary provider field in Dentrix is significant for filtering reports and searches. ➡️Inactivating team members requires all computers to be out of Dentrix, and it is recommended to replace them with another team member. ➡️Inactivating providers and team members does not change anything in the history of the database. Chapters: 00:00 Introduction: Importance of Clean Data in Dentrix 02:24 Chapter 1: Fall Cleanup - Inactivating Providers and Team Members 03:23 Chapter 2: Important Considerations when Inactivating Providers 07:10 Chapter 3: Replacing Providers and Team Members 09:30 Chapter 4: The Significance of the Primary Provider Field 17:32 Chapter 5: Managing Accounts Receivable and Time Clock Book a call with Dayna: https://calendly.com/dayna-johnson/discovery-call Rate, Review and Share our podcast ⭐⭐⭐⭐⭐

In this conversation, Dayna Johnson discusses the importance of reviewing practice numbers and goals at the end of the month. She emphasizes the need to track production goals, new patient goals, patient retention goals, and case acceptance goals. Dayna recommends using the Practice Advisor report in Dentrix to review practice numbers and benchmarks. She also highlights the significance of data-driven decision-making and suggests seeking additional resources and training to optimize software and improve team performance. Chapters 00:00 Introduction and Overview 03:49 Reviewing Last Month's Performance 07:28 Using the Practice Advisor Report 11:17 Setting Benchmarks and Goals 14:08 Improving Below-Benchmark Numbers 16:00 Conclusion and Next Steps Book a call with Dayna today: https://calendly.com/dayna-johnson/discovery-call Rate, Review and Share this episode with your peers!

In this conversation, Dayna Johnson discusses the importance of setting goals for a dental practice and how to enter those goals into Dentrix. She emphasizes the need for a productive schedule and daily production goals for each provider. Johnson explains that goals should be based on overhead and total compensation, and that they should be entered into the computer for tracking and analysis. She also highlights the benefits of forecasting and strategic scheduling to help reach practice goals. Takeaways:

"There is a hierarchy in setting up your Dentrix appointment book. It is important both for the visual aspect and also getting accurate data analytics" ~ Dayna Johnson, Dentrix trainer and workflow expert. In this conversation, Dayna Johnson discusses the importance of mapping out your schedule in order to give your team a roadmap for success. She explains how to set up your appointment book in Dentrix to ensure accurate analytics and visual aspects. Dayna goes through the hierarchy of appointment book setup, including global default settings, practice schedule, provider setup, and operatory setup. She also discusses workstation-specific settings, such as views. By properly setting up your appointment book, you can make data-driven decisions and improve the efficiency of your practice. Chapters

Dayna Johnson deep dives into the power of the Dentrix Perfect Day scheduling and the importance of scheduling in advance. She emphasizes the need for dental practices to design their own schedules based on their goals and preferences. Johnson introduces the concept of Perfect Day Scheduling, which provides a roadmap for the team to follow and helps them reach their production and new patient goals. She also highlights the importance of involving the team in the planning process to ensure successful execution. Overall, the episode provides valuable insights and strategies for designing an effective schedule. Takeaways: ➡️ Annual planning is crucial for dental practices to map out their schedules in advance. ➡️ Designing a schedule that aligns with practice goals and preferences is essential. ➡️ Perfect Day Scheduling provides a roadmap for the team to follow and ensures productivity and efficiency. ➡️ Involving the team in the planning process increases their engagement and success in executing the schedule. If you want Dayna's help in creating your ideal day, book a call with her today: https://calendly.com/dayna-johnson/discovery-call We would love a ⭐⭐⭐⭐⭐ review of our podcast so more people can find out information. Thank you

In this conversation, Dayna Johnson and Rita Zamora discuss social media strategies for dental practices. They cover three key areas: engagement, content strategy, and systems. Rita emphasizes the importance of engaging with other accounts on social media to build relationships and increase visibility. She also highlights the need for a content strategy that focuses on the procedures and services the practice wants to be known for. Finally, Rita discusses the value of having a system in place, including a content calendar and scheduling tool, to save time and ensure consistent posting. Takeaways:

Dayna Johnson discusses the importance of tracking and improving the perio percentage in dental practices. She emphasizes the need for proper diagnostics and coding to accurately diagnose and treat periodontal disease. Dayna provides tips on how to calculate the perio percentage using your Dentrix software and suggests reaching out to local periodontists or hygiene coaches for further guidance. Takeaways: >Tracking the perio percentage is crucial for dental practices to ensure proper diagnosis and treatment of periodontal disease. >Proper diagnostics, including perio charting and x-rays, are essential for accurate diagnosis. >Coding procedures correctly is important to avoid insurance fraud and protect the doctor's license. >Reach out to local periodontists or hygiene coaches for guidance and training on diagnosing and treating periodontal disease. Book a free discovery call with Dayna if you want to learn more about optimizing your systems and software: novonee.com Rate, Review and Share this podcast so our message gets out to more people.

Don't forget to check out the video episode on YouTube!  Join us for a candid conversation about financial management and team development. I'm thrilled to welcome back my close friend, Dayna Johnson, a dental consultant who's made a name for herself in the world of digital workflows and accounts receivable wizardry. We tackled these topics:  Why collection conversations are scary Transparency and practice numbers Investing in training and employee retention How to reduce no-shows The business of dentistry Links from Episode:  Novonee | Dentrix Training | Education with Dayna Johnson ------------- Synergy Dental Partners believes in the podcast! They are offering to double their free trial offer for NTMT listeners. Synergy is a group purchasing organization (GPO) that lowers your expenses by leveraging their purchasing power.  https://www.odysseymgmt.com/synergy NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.  ------------- My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.  ------------- Visit odysseymgmt.com to check out my book, webinars and courses. ------------- Don't forget to check out my other podcast Chew on This - A Dental Podcast!  **If you like the show then I'd appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**  

Summary In this conversation, dental practice management expert Dayna Johnson discusses the importance of documentation in dental malpractice cases with Dr. Mitchell Gardiner and attorney Ryan Donahue. They emphasize the significance of dental records in supporting the standard of care and defending against malpractice claims. They also discuss the impact of electronic communication on documentation and the role of dental hygienists in thorough note-taking. The conversation highlights the importance of comprehensive and accurate medical histories and the need for regular updates. The speakers also stress the significance of informed consent discussions and the documentation of these discussions in protecting dentists from negligence claims. Chapters 00:00 Introduction and Background 01:03 Introduction of Special Guests 03:02 Importance of Dental Records in Malpractice Cases 04:00 The Role of Documentation in Malpractice Defense 05:22 The Impact of Electronic Communication on Documentation 06:21 The Difficulty of Answering Questions without Documentation 07:45 The Importance of Thorough and Accurate Medical Histories 09:13 The Role of Dental Hygienists in Documentation 10:35 The Significance of Medical Histories in Dental Malpractice Cases 12:28 The Importance of Reviewing Medical Histories at Every Visit 14:49 The Frequency of Updating Medical Histories 17:22 The Role of Technology in Medical History Documentation 19:27 The Importance of Reviewing Online Health History Forms 21:22 The Significance of Informed Consent Discussions 22:49 Determining the Need for Informed Consent for Different Procedures 24:40 The Documentation of Informed Consent Discussions 26:29 Conclusion and Final Thoughts Contact Dr. Gardiner directly on LinkedIn https://www.linkedin.com/in/mitchell-gardiner-90778341/ More free resources:https://novonee.com/media/

Summary: In this episode, Dayna Johnson and her guest, Carrie Weber, discuss the topic of reducing no shows and cancellations in dental practices. They emphasize the importance of systems and skill sets in addressing this issue and building value and commitment with patients. They also highlight the need for proactive communication and the use of technology in patient communication. The role of customer service and patient experience in reducing no shows and cancellations is explored. The importance of repetition in communication and living intentionally in the practice is discussed. The episode concludes with information on how to contact Carrie Weber and a closing message. Takeaways: Building value and commitment with patients is key to reducing no shows and cancellations. Being proactive in communication and utilizing technology can help improve patient attendance. Repetition is crucial in effective communication with patients. Living intentionally in the practice and elevating communication skills can lead to better patient outcomes. Utilizing practice management software and refining verbal skills are important strategies for reducing no shows and cancellations. Chapters 00:00 Introduction and Background 01:03 Podcasting Live from the Rocky Mountain Dental Convention 03:51 Topic: Reducing No Shows and Cancellations 04:17 The Importance of Systems and Skill Sets 05:15 Building Value and Commitment with Patients 06:25 Being Proactive Instead of Reactive 07:13 Blending Technology and One-on-One Communication 09:32 Customer Service and Patient Experience 10:31 Reducing No Shows and Cancellations 11:28 The Key Role of Repetition in Communication 13:23 Living Intentionally in the Practice 14:20 Elevating Communication Skills 15:18 Utilizing Practice Management Software 16:10 Practicing and Refining Verbal Skills 17:41 Contact Information and Closing Contact Carrie directly at: https://ww1.jmsn.com/team/carrie-webber/ Find more free resources at: https://novonee.com/media/

Join the Compliance Divas for a conversation with Dayna Johnson, Dentrix trainer extraordinaire and founder of Novonee.   Dayna shares her expertise with practice management software utilization related to HIPAA and OSHA compliance and data integration.Dayna Johnson's website: https://novonee.com/ https://www.thecompliancedivas.com

Did you know Black Americans get about one hour less sleep each night than white people? Less sleep means serious health problems - and shorter life spans. We dive into this shocking “racial sleep gap” with a leading authority on the subject, Dr. Dayna Johnson. She breaks down where it comes from (spoiler alert: it's all about racism) - and what we need to do to fix it!SHOW NOTESGuest: Dr. Dayna JohnsonDayna Johnson is an Assistant Professor of Epidemiology at Emory University in Atlanta. She earned her Ph.D. in Epidemiologic Science from the University of Michigan. Dr. Johnson completed her postdoctoral fellowship at Harvard Medical School and Brigham and Women's Hospital. Her research explores the causes of sleep health disparities, especially those due to race and gender.Dr. Dayna Johnson's home pageFrom Tricia Hersey (AKA the “Nap Bishop”):"No More Grind”: her podcast interview about rest as resistanceHer manifesto, Rest Is ResistanceGreat article: “Reparations for Black People Should Include Rest”HIGHLIGHTS OF EPISODE:[0:55] Tony & Adam on the “racial sleep gap”[9:52] Societal racism as root cause of the sleep gap[14:42] How individual racism impacts Black people's sleep[16:48] Why Black people with more income and education often get less sleep[26:25] How Black trauma can cause lifelong sleep problems[33:51] Ideas on reparations for Black Americans' sleep[48:51] Tony's call to action for Black listenersContact Tony & AdamSubscribe

666: AR is a Team Sport - Dayna JohnsonCollecting money isn't always an easy conversation, but it's critical to the business. And it's not just an admin task. The whole team should be learning how to get involved and support the profitability of the business. Listen to expert Dayna Johnson share her systematic approach. Learn more in Episode 666 of The Best Practices Show!Episode Resources:Subscribe to The Best Practices Show podcast https://the-best-practices-show.captivate.fm/listenJoin ACT's To The Top Study Club https://www.actdental.com/tttSee ACT's Live Events Schedule https://www.eventbrite.com/cc/act-dental-live-workshops-306239Get The Best Practices Magazine for free! https://www.actdental.com/magazineWrite a review on iTunes https://podcasts.apple.com/us/podcast/the-best-practices-show/id1223838218Links Mentioned in This Episode:Dayna Johnson's Website: https://novonee.com/Dayna's Podcast: https://novonee.com/podcast/Main Takeaways:Accounts receivable is not just an admin task. It's the responsibility of the team. Your money is worth the most today. You have to collect the patient portion on the date of service.It's not just about collecting money, but being proactive about preserving the relationship when an honest conversation is had about the patient's financial responsibility. Use a systematic daily, weekly and monthly approach to getting insurance claims paid. Make sure your team understands how critical profitability is and how they personally can influence the collections in the practice.Quotes:“Your accounts receivable is the money that's sitting on the books. So you produce $1000 today and you only collect $500 then you still have $500 of accounts receivable. You still have money that's sitting on the books. The accounts receivable, some of it might be coming from dental insurance companies, some of the money might be coming from patients. And so there are those two buckets of money that needs to be collected....

In this conversation, Dayna Johnson and Teresa Duncan discuss various topics related to the dental insurance industry. They start by talking about the recent Vyne dental event and the key takeaways from it. They then delve into the rise of outsourcing in the dental industry and the challenges of staffing. They emphasize the need for dental professionals to have more business knowledge, particularly in dental insurance. Teresa Duncan shares information about her dental insurance course and the topics covered in it. They also discuss common mistakes in sending claims, such as using the owner doctor's credentials and sending secondary insurance by paper. They highlight the importance of attachments and narratives in claims processing. The conversation concludes with a discussion on the challenges of electronic funds transfers (EFTs) and a preview of upcoming events and trends in the dental insurance industry. In this conversation, Teresa Duncan and Dayna Johnson discuss the benefits, selection, implementation, and optimization of dental practice management software. They highlight the importance of choosing the right software and provide insights into maximizing efficiency and improving the patient experience. They also address common challenges faced in dental practice management software and offer valuable advice. Overall, the conversation provides a comprehensive overview of the key aspects of dental practice management software. Takeaways Outsourcing is becoming more common in the dental industry, providing a temporary solution to staffing shortages and reducing overhead costs. Dental professionals need to have more business knowledge, particularly in dental insurance, to effectively navigate the complexities of the industry. Common mistakes in sending claims include using the owner doctor's credentials, sending secondary insurance by paper, and relying on narratives instead of clinical notes. Attachments and narratives play a crucial role in claims processing, and dental professionals should ensure they are using the appropriate methods to include this information. Challenges with electronic funds transfers (EFTs) require dental professionals to stay informed and adapt to changes in payment processing. Choosing the right dental practice management software is crucial for the success of a dental practice. Efficient implementation of dental practice management software requires proper planning and training. Dental practice management software can significantly improve efficiency and streamline workflows. Utilizing dental practice management software can enhance the patient experience and satisfaction. Challenges in dental practice management software can be overcome with proactive troubleshooting and support. Enroll in Teresa's insurance course at: https://www.odysseymgmt.com/dental-insurance and use code NOVONEE75 to receive a discount on your purchase. To read the full transcript of today's episode go to: https://novonee.com/media/

Many people suffer from not getting enough sleep from time to time. But for many people of color and those who are living in low-income neighborhoods and housing, additional factors may contribute to chronic poor sleep quality. Those factors can have long-term impacts on their health and well-being, including higher rates of heart disease, diabetes, high blood pressure, stroke, obesity, and depression.  In this episode, Dr. Dayna Johnson shares her research into how experiences of racism, variable work schedules, and neighborhood conditions contribute to sleep and health inequities for African Americans. Dr. Johnson is a sleep epidemiologist and Assistant Professor in the Department of Epidemiology at the Rollins School of Public Health of Emory University. Her research is aimed at understanding the causes and health consequences of sleep health disparities.

Meet Dayna JohnsonDayna Johnson is the Emerging Technology Programs and Operations Leader at GE Gas Power. She joined GE in 2012 as a commercial manager for high-voltage electrical substations and has held a variety of roles since then, including participating in the Accelerated Leadership Program. Prior to GE, she worked as a civil engineer, designing water and wastewater projects.She holds a BS in Civil Engineering and a Master of Engineering Management from Valparaiso University, and she is a licensed professional engineer. She is also the immediate past president of the Society of Women Engineers.What's the importance of diversity in this space?We're sad that it's still not very common to have women engineers. And despite the fact that The Society of Women Engineers has been around for decades, we still are struggling to get women interested and excited in it. When we talk about what value diversity brings, you can go to all of the studies and say, “Oh, companies that have diverse boards, companies that have diverse fill-in-the-blank, have higher ROIs, they have better metrics.” Put all that aside.Let's just peel back the onion and talk about this at a big level. When we start talking about things like getting a design team together and coming up with requirements. The example I always use, which is a little grim is crash test dummies designed to the average male height, size, et cetera, as a result, women are more likely to be seriously injured or killed in car accidents. But that's like worst-case scenario. It can be when you talk about a group of laborers using gardening tools. They had a left-handed person who struggled to use the tool because it was made for a person who was right-handed.So when we talk diversity, it's not just gender or what you look like. So I think when I think about it as an engineer, way bigger than just pushing diversity for the sake of pushing it because it really truly makes our outcomes better and our products better.What struggles do women experience in this industry?Yeah. One of the big ones I think is just the bias, right?I'll be frank, right? My first job was very old school dealing with utilities, dealing with the good old boys club. For lack of a better phrase, the old white guys, and their bias was to have people that look like them around. It's those barriers, right?How do you figure out the ways that you can help people see that they can be there? How do you help people understand that? I think it's really hard for women to really be seen in some of the biases out there. People can Google and learn about the tightrope bias of how to not go too far one way or the other.There are all sorts of issues with women who want to be a strong, confident woman. And so they act the way a man would. That doesn't really work the same in the industry, right? You get penalized for acting like a man would. Bias is one huge aspect, but you look across and this has been a very male-dominated field. And we talk about things like walking the shop floor. If you're on a job site, these are things that society hasn't designed for women to be able to fit right into. So, when we talk about jobs where heavy lifting is required, you can say what you want, but stereotypically women can't lift as much as men. Or if we talk about even just being on the shop floor, safety gear is not as easy to find. So, when I was out in the field, out of college, I was trying to find long underwear because construction happens during the winter, right? Yeah. Women's long underwear is not created equal.And so much more… Connect with Dayna!Connect on LinkedInSociety of...

In this episode, Dayna Johnson of Novonee.com drops by to share what she is seeing in dental practices around the country when it relates to dental assistants and their job as the "choreographer" of the back. A dental consultant and software and workflow expert, Johnson shares the two things she wishes every dental assistant would have on their goal list before the New Year hits. Learn more about her at www.novonee.com and be sure to become a part of the free resources at www.DrBicuspid.com.

#71 Interview with Claire Dickinson on Annual Planning by Dayna Johnson

Most dental offices only use 10% to 15% of what their practice management software is capable of. In this episode of The Art of Dental Finance and Management podcast, Art meets with Dayna Johnson, founder and CEO of Novonee, to discuss how you can make the most of your front office software system – including ten capabilities you might not know exist in your practice management software. Reach out to Art if you have any questions regarding dental finance and management for your dental practice. More information about the Eide Bailly dental team can be found at www.eidebailly.com/dentist. [CALL OUT BOX – We Can Help button] Being more strategic in all aspects of your dental practice will lead to increased profitability. https://www.eidebailly.com/industries/health-care/dentists#chatForm

On July 1, 2023, Dr. Alexis McKittrick assumes the role of President of the Society of Women Engineers (SWE), concluding Dayna Johnson's one-year term as SWE President.  In this episode, Dayna sits down with Alexis to pass the torch, offer words of advice, and share her favorite moments and achievements from her time as SWE President. Alexis discusses her top three areas of focus for SWE, as well as her career journey to this point and why she chose “Live Without Limits” as her theme for the upcoming year.

Welcome to the NeurologyLive® Mind Moments® podcast. Tune in to hear leaders in neurology sound off on topics that impact your clinical practice. In this episode, we spoke with a variety of specialists in neurology who presented research and gave talks at 4 recent major medical meetings—the Consortium of MS Centers Annual Meeting, the Annual Joint SLEEP Meeting, the Advanced Therapeutics in Movement and Related Disorders Congress, and the American Headache Society's Annual Scientific Meeting. Those included in this week's episode, in order of appearance, are: Amit Bar-Or, MD, FRCPC, FAAN, FANA, the Melissa and Paul Anderson President's Distinguished Professor at the Perelman School of Medicine of the University of Pennsylvania. Gavin Giovannoni, MBBCh, PhD, FCP, FRCP, FRCPath, a professor of neurology at Barts and The London School of Medicine and Dentistry. Dayna Johnson, PhD, MPH, MSW, MS, a sleep epidemiologist and assistant professor at the Rollins School of Public Health at Emory University. John Winkelman, MD, PhD, the chief of the Sleep Disorders Clinical Research Program at Massachusetts General Hospital. Laxman Bahroo, DO, a professor of neurology and the residency program director at MedStar Georgetown University Hospital. Ling Wan-Albert, OTD, OTR/L, an assistant professor of occupational therapy at the New York Institute of Technology. Sara Pavitt, MD, the chief of headache at UT Austin Dell Children's Hospital. Ali Ezzati, MD, the director of the Neuroinformatics Program at the University of California, Irvine. Want more from all of NeurologyLive's coverage of these medical meetings—including dozens more interviews with expert clinicians—click the links below: Consortium of Multiple Sclerosis Centers Annual Meeting SLEEP, the Joint American Academy of Sleep Medicine and the Sleep Research Society Meeting Advanced Therapeutics in Movement and Related Disorders Congress American Headache Society Annual Scientific Meeting Episode Breakdown: 1:15 – Bar-Or on the potential of BTK inhibition in multiple sclerosis at CMSC 2023 4:40 – Giovannoni on the understanding of MS as a smoldering disease at CMSC 2023 10:30 – Johnson on multilevel efforts to address modifiable factors of sleep health at SLEEP 2023 13:05 – Winkelman on moving away from dopamine agonists as first-line treatments for restless legs syndrome at SLEEP 2023 15:30 – Bahroo on the role of botulinumtoxins in Parkinson disease care at ATMRD 2023 19:00 – Wan-Albert on the impact of social isolation on cognition at ATMRD 2023 22:10 – Pavitt on the universal knowledge about pediatric headache for neurologists and nonspecialists at AHS 2023 24:05 – Ezzati on the use of machine learning models to improve treatment optimization in heterogenous migraine at AHS 2023 This episode is brought to you by Medical World News, a streaming channel from MJH Life Sciences®. Check out new content and shows every day, only at medicalworldnews.com. Thanks for listening to the NeurologyLive® Mind Moments® podcast. To support the show, be sure to rate, review, and subscribe wherever you listen to podcasts. For more neurology news and expert-driven content, visit neurologylive.com.

Meredith Moore, CEO and President - Leverette Weekes is a Diversity Driver in many ways. Hosted by President Dayna Johnson, Meredith divulges in how to stay relevant and impactful in Corporate America along with helping corporations stay on top of the game by: simply listening. Meredith's extensive background as a DE&I enforcer brings knowledge and influence in this influential episode. Listen in...

When talking about creating a healthy sleep environment, we often assume that things like light, temperature, safety, and our sleep schedules are all within our personal control. In this episode, Dr. Dayna Johnson talks about important and under-discussed factors influencing people’s ability to get a good night’s sleep and how policies can shape our individual behaviors, sleep, and overall health. Dr. Dayna Johnson, PhD, is an Assistant Professor of Epidemiology at Rollins School of Public Health at Emory University in Atlanta, Georgia. Dr. Johnson’s research has uncovered much about the social contributors to racial and gender disparities in sleep by assessing the effects of social, household-level and neighborhood-level factors in correlation with insufficient sleep. This discussion was originally recorded as part of Project Sleep's annual Sleep In 2021 event in March 2021. Learn more: https://project-sleep.com/sleepin/

Just how important are job descriptions in today's dental practice? Why should a dental assistant make sure his or hers is accurate and up to date? We asked dental consultant Dayna Johnson what she has seen when she works with dental practices and how dental team members can make sure they are being protected and given every option possible to work smarter, not harder.

In this episode, Dayna Johnson, President of the Society of Women Engineers, speaks with Michele Sullivan, speaker, author and social impact advisor. They discuss Michele's experience as a speaker and her new book, Looking Up: How a Different Perspective Turns Obstacles into Advantages.

In this episode, practice management consultant Dayna Johnson joins the show to discuss the value of dental assistants (and dental practices) standing out from the crowd. What is the differentiator for every dental assistant? It always varies, but Johnson shares what she has seen in some practices. Learn more about her at www.novonee.com.

Hey, welcome, everyone. I'm Dayna Johnson, your Dentrix expert. And my goal is to help dentists and dental teams understand their Dentrix software better. So, you can create systems to improve the profitability of your practice, optimize your appointment book and have a more stress-free day I started Novonee to be able to give all Dentrix users a platform to attend live one on one events with me and tap into best practices resources for optimizing your Dentrix software. So, if you want to become a member of our exclusive membership, go to Novonee.com, click on the join today button in the upper right corner and join our exclusive membership.

Claire Dickinson and Dayna Johnson sit down to talk about why now is the best time to sit down with your dental team and talk about annual planning for next year. In this episode we discuss how to involve the entire team with annual planning and why it is so important for the health of your practice.

In this SWE Diverse Episode, Dayna Johnson, President elect of the Society of Women Engineers, sits down with Sara Schonour, winner of Netflix's Baking Impossible! Sara talks about her experience on the show, how her engineering background prepared her for the competition, and how her life has changed since the show wrapped recording in 2020.

In this SWE Diverse episode, Dayna Johnson, President Elect of the Society of Women Engineers, sits down with Cassie Rothrauff, a lead engineer for Booz Allen's Global Defense Group (GDG). They talk about Cassie's time at Old Dominion University, her volunteer work with young students as a software robotic coach for FIRST Tech Challenge Teams, and some of her current projects at Booz Allen Hamilton.

Helping Patients Understand Their Benefits Episode #365 with Dayna Johnson “Sometimes, you have to spell things out in crayon for people.” And this is exactly what today's guest does best. Kirk Behrendt brings in Dayna Johnson, a Dentrix expert, to share advice for helping patients understand their insurance benefits. It is more difficult than ever to navigate insurance — for both your patients and your team! To be better prepared for your patients' questions and to become better advocates as a practice, listen to Episode 365 of The Best Practices Show! Main Takeaways: It is up to dental practices to help patients understand their plan coverage. Start with the basics and don't overwhelm patients with details. It is harder than ever to figure out what the patient owes. Use verbal skills to communicate to patients' their out-of-pocket costs. Make sure your practice management software is up to date. See the reality of what happens at the front desk. Quotes: “There are a lot of things that dental teams have to deal with with their patients, their practice management software. I think about the dental team as the advocate for the patient. They're advocating on the patient's behalf for dental benefits, and they're advocating for their patients for preventative care. And we're not just dentists; we're oral health physicians. We're in the healthcare industry, and it's up to our teams to advocate for our patients for good, recommended healthcare, for oral healthcare, and getting that paid by the insurance companies. So, there's a lot that our dental teams are having to navigate themselves through.” (3:39—4:30) “A lot of times, patients don't even care if it's covered or not covered, ‘Just explain to me what my out-of-pocket is and how I can afford to pay for it. Because you're recommending it to me, and I know I want it because I trust my doctor. Now, how can you help me afford it and pay for it?' And that's what I want our offices to do, is to really help advocate for their patient as far as understanding what their benefits are. If something's not covered, or if something has some kind of limitation on it, then how can our teams give that information to our patients without owning those insurance benefits — because those do belong to the patient.” (5:55—6:35) “Start with the basics. Sometimes, you have to spell things out in crayon for people. Whenever I'm working with a team and we're presenting treatment, recommended treatment, and they're discussing it with the patient, it's easy to try and give the patient too many details, too much information. And then, that just confuses people. I always try and help my teams to start with the basics. Let them know what their out-of-pocket is. So, if we're presenting a crown and a buildup and we know the buildup is not covered, just give them the total, ‘The total is $2,000. Your expected out-of-pocket is going to be $1,500.' And then, if the patient says, ‘Well, why is my out-of-pocket so high?' then, we can start adding layers of details.” (6:51—7:54) “We really want to try and keep it simple. I always try and present things in a very simple way. That way, it sometimes will eliminate a lot of those questions that we don't really need to get into if we don't have to. If patients are okay with a $1,500 out-of-pocket, then we just talk about, ‘Okay. Well, what are our options to pay for it?' Now, if they start to ask, ‘Well, why is my out-of-pocket so high?' then, we can add on a layer of, ‘Well, your insurance company, they don't cover this particular service.' And then, we can start going into different layers of details as patients ask questions.” (7:56—8:38) “It is harder than ever [to figure out what the patient owes]. When I was in my own dental practice, it used to be insurance covered 100, 80, 50 percentages. You had a maximum; you had a deductible. And there weren't all these limitations and frequencies and exceptions. Nowadays, insurance companies are downgrading...

This is the fourth episode of season 4 of the dental experience podcast hosted by Ryan Vet.In this episode, Ryan is joined by Dayna Johnson, the CEO and founder of Novonee and a certified Dentrix trainer.This episode consists of conversation centered around being transparent and honest with your patients and team members.Dayna shared her thoughts on revenue cycle management and how you can keep track of your accounts. She insisted on why it's important to collect your money on the day of service. Additionally, she highlighted the difference between the number of new customers versus the number of repeat customers. This episode of the dental experience podcast is sponsored by www.novonee.com with a goal to improve productivity & create Dentrix superusers. Novonee offer in-office training and an online library with tools built for every member of dental practice. The Dental Experience Podcast is hosted by Ryan Vet and is edited by www.podcastbunny.com

Sleep is often referred to as the third life, as we literally spend about a third of our lives sleep. And while we may not be conscious, there is a massive amount of physiological activity occurring during sleep. Therefore, the effects of sleep, both quantity and quality, on overall health and well-being are tremendous. Additionally, researchers have linked aspects of sleep to racial/ethnic and socioeconomic health inequities. In this episode, we are joined by Dr. Dayna Johnson, Assistant Professor of Epidemiology at Emory University. Dr. Johnson's investigates the root causes of sleep health disparities and their impact on cardiovascular disease. Join us as we discuss the many effects of sleep on health and health equity.

This is the first episode of season 4 of the Dental Experience Podcast hosted by Ryan Vet.In this episode, Ryan is joined by Tim Twigg, He is the president of Bent Ericksen & Associates. He has been practicing management for more than 35 years.The main theme of this episode is post-COVID employment and how you can manage your employees and team in the best possible way.According to Twigg, every organization has a culture ... but the question is is it there by design or by default? Obviously, you want it to be by design.He shared that many people have retired early from their jobs due to the COVID-19 pandemic. There's the shortage of employees as previous workers have retired early and new workers haven't graduated yet as the institutions were closed.He shared 3 pillars of a great organization:1) People Leadership2) Organisation culture3) Employee EngagementHe explained how you can retain and attract quality workers to your organization. Should you see your workers as an expense or resource?How to tackle the complexities of tax credits and other government requirements?If you want to stay updated with the policy changes, you can visit www.bentericksen.com.If you have any questions you can email info@bentericksen.com. If you want to have a call, you can dial (800)-679-2760.This episode of the dental experience podcast is sponsored by Novonee with a goal to improve productivity and create Dentrix superusers. Novonee, created by Dayna Johnson, offers in-office training and an online library with tools built for every member of dental practice.The Dental Experience Podcast is hosted by Ryan Vet and is edited by www.podcastbunny.com

Dayna Johnson, founder and CEO of Novonee.com, speaks all over the country to dentists about how they should be protecting their licenses. Now she joins our podcast to talk about the role the dental assistant plays in that protection as well. A must-listen episode that can benefit every dental practice.

In today's episode, we discuss the cross-sectional impact of race and sleep on our mental health. Our guest, Dr, Dayna Johnson, shows us how sleep health directly correlates to mental health, and why African Americans as a function of race consistently suffer from poor.  Dr. Dayna Johnson's Bio:Dr. Dayna A. Johnson, Ph.D., MPH, MSW, MS is a Sleep Epidemiologist and Assistant Professor in the Department of Epidemiology at the Rollins School of Public Health, Emory University in Atlanta GA. She received her doctorate degree in Epidemiologic Science from the University of Michigan and completed a postdoctoral fellowship in Sleep and Circadian Disorders at Harvard Medical School. Her research is aimed at understanding the determinants and health consequences of sleep deprivation by 1) addressing the social and environmental determinants of sleep disorders and insufficient sleep, and 2) investigating the influence of modifiable factors such as sleep disorders and disturbances on health disparities. More specifically, Dr. Johnson's research quantifies the contribution of social, household-level, and neighborhood-level factors with objective and well-validated subjective measures of insufficient sleep using data from different epidemiologic cohort studies. She is also exploring how stress reduction programs and improvements in the home environment can improve sleep and reduce subsequent risk of poor health outcomes. Dr. Johnson's research group specializes in sleep measurement, utilizing well-validated questionnaires, actigraphy, and polysomnography.Connect with Dr. Johnson: dayna.johnson@emory.eduSupport the show (https://www.patreon.com/AMERIKANTHERAPY)

Emma is joined by Dr Dayna Johnson. Dr. Dayna Johnson, PhD, MPH, MSW, MS is a sleep epidemiologist and Assistant Professor in the Department of Epidemiology at the Rollins School of Public Health, Emory University in Atlanta GA. Dr Johnson explains: * some reasons why communities of color have higher rates of sleep apnea but lower screening for the condition. * unconscious and conscious biases playing into doctor visits and who gets referred to a sleep center. * the need to promote awareness of symptoms of sleep apnea, especially in black communities. * access to sleep doctors and transportation. * how air pollution disproportionately affects black people and how that contributes to sleep apnea. * safety concerns in lower income neighborhoods and how those can affect whether people are able to follow sleep hygiene advice. * covid-19 and the impact on the black community's access to healthcare. Follow Dr Johnson on Twitter: https://twitter.com/DrDaynaAJohnson Follow the show on Instagram: www.instagram.com/sleepapneastories This episode is sponsored by: Mute Nasal Dilators www.mutesnoring.com eXciteOSA www.exciteosa.com and Betterhelp www.betterhelp.com/emma Disclaimer: this episode of the podcast includes people with sleep apnea discussing their own experiences of medical procedures and devices. This is for information purposes only and you should consult with your own medical professionals before you start or stop any medication or treatment.

In this SWE Diverse episode, Monica Harrison, the FY22 Chair of the SWE Membership Committee, and Dayna Johnson, the FY22 Society President Elect, discuss Global Membership with the lead of the Global Membership Work Group, Juliana Dagnese, and Larisa Schelkin, who is also from the Global Membership Work Group. Learn more about their background, roles, and unique perspective of being Global Members living and working in the US.

Returning guest Dayna Johnson talks to us about what she's seeing in patient accounts. Some of the most common mistakes can cause big headaches when it's time to bring on a new dentist or time to make a sale. Find out which reports she runs daily, weekly and monthly - and why. If you love numbers and attention to detail then this episode is for you

When we say that Congresswoman Stacey Plaskett from The US Virgin Islands has a surprising sleep routine, we don't mean that she does anything strange or unusual. It's simply that like so many of us, sleep is something that shows up for Rep. Plaskett when she's run out of things to do. And like our friend Chilina Kennedy from a couple of episodes ago, she's stumbled upon a sleep solution that, according to Dr. Michael Grandner from the University of Arizona, has at least a loose basis in science. Of course, if the name doesn't immediately register, quickly Googling Congresswoman Stacey Plaskett should immediately reveal why we were excited to get her on the show: She had a colossally big day. One that made history. And though it would be easy to dismiss as a "third rail" subject that we shouldn't address on a sleep podcast, she's exactly the kind of person we should be talking to, because the question arises, "How did you possibly manage to fall asleep the night before?" We talk not only about the Congresswoman's ongoing sleep issues, but also things like the study from Dr. Dayna Johnson at Emory University, linking race with sleep in a way that is stark and disturbing. We also get into school start times in The US Virgin Islands, and how our Congressional Representatives go about affecting change when the science is undeniable. However, the Congresswoman has a "mic drop" moment at the end of her interview with Neil, where she makes a veiled reference to sex being good for sleep. We pursue that as a subject of conversation, almost to the point of being uncomfortable, with Dr. Grandner. And you'll be surprised what that conversation reveals about the data concerning sex and sleep. Linkapalooza Congresswoman Stacey Plaskett and her official Congressional web page.

On this episode of the Raving Patients Podcast, Len sits down with Dayna Johnson to discuss how to create productive workflows for in your dental practice for an optimum dental team.  It comes from a team that has a systematic approach to managing patient care, communicating with their patients and balancing their day.  During this podcast we will talk about those daily, weekly and monthly systems that are essential to making sure all the pieces fall in to place.    >>FREE RESOURCE

Race and place have far-reaching consequences for sleep health. In this episode of Talking Sleep, Dr. Dayna Johnson, a sleep epidemiologist at Emory University, explains her research into the social and environmental factors that contribute to sleep health disparities as well as the disproportionate impact of COVID-19 on minorities. She also discusses how the sleep medicine community can take action to improve health equity, raise awareness of sleep benefits and improve access to care.

Dr, Dayna Johnson's review of how sleep is impacted by race is almost a year old; but it has never had more relevance than it does right now. Toward the end of the chat, you'll hear the one piece of data from the review that actually made Neil angry. Plus, we're joined by Dr. Michael Grandner in this first of his weekly visits to update us on the latest in sleep science. Some Key Takeaways: “So when you encounter experience discrimination or experience, an act of racism, you have a physiologic response, a stress response. And so then that can affect your sleep. When we sleep, there are many things that happen that are important for our health. So whether it's hormone secretion, whether it's rest for our blood vessels, whether it's our memory consolidation, when we have a disturbance to that it causes our sleep to be disturbed, and then we have a poor health outcome.” “So if it's memory, we're thinking about cognitive decline, for example, or if it's some damage to our cardiovascular system, we're thinking about a higher risk of harm – hypertension or cardiovascular disease. And so if we have some groups of or some populations such as African-Americans that are consistently encountering discrimination and racism, other stressors, they're they're regularly at this and experiencing the stress at this high level, and then consistently have disruptions to sleep, which interrupt these other factors. And so it's a linear effect. One thing happens and then another, and then you know, it affects your health overall.” “Black people tend to under-report insomnia. So they under-report problems with sleeping. Some of the reasons for sleep disparities – which date back to slavery times – were that pictures of black people sleeping were labeled as lazy. And so this stereotype has emerged, that if you sleep enough – but really the amount that you need in order to be healthy and operate and have a good quality of life – implies that you are being lazy.” LINKAPALOOZA Dr. Dayna Johnson's bio on the Emory University website Here's the link to the review referenced in the episode linking sleep quality with race. https://implicit.harvard.edu/implicit/takeatest.html (Click here for the Project Implicit test from Harvard that will privately and anonymously evaluate your unconscious biases.)

After some chatter about Dentrix’s Business of Dentistry event, we get into why our health histories are really only surface level information. What if you were a bit more inquisitive in asking the ‘why’ of their health and medications? Going paperless is unavoidable in today’s modern practice. Dayna walks us through expectations – spoiler alert: there’s still some paper. Our patients expect us to be modernized and portals and forms are their first interaction with us. How is your office presenting itself? Dayna then dives deep into health history forms and how we can sometimes screw it up. BUT she talks about how we can improve the process so that if your records are subpoenaed or reviewed you won’t feel like a bundle of nerves. Towards the end we talk about intra-office communication and how that’s essential now. We’ve moved past Post-it notes!    -------------------------------- Dayna’s latest NEA webinar can be found here: https://nea-fast.com/webinar-recordings/ The episode from A Tale of Two Hygienists that discusses dental emergencies from an EMT point of view. You can reach her via these channels: Twitter: @mynovonee Facebook: MyNovonee Web: Novonee Email: dayna@novonee.com Teresa’s Website- https://www.odysseymgmt.com/ (sign up for my newsletter!) Teresa’s Book - http://odysseymgmt.corecommerce.com/Book/ (use ‘newsletter’ for $3 off)  Teresa is partly supported by Weave Communications and their Practice Growth Summit. Register for it and receive unlimited access to videos given by leading dental educators (CE too!). It’s not Weave stuff – it’s business stuff: https://try.getweave.com/weave-practice-growth-summit/ **If you like the show then I’d appreciate a good rating. Tell your friends

Dr Carolyn Lam:                Welcome to Circulation on the Run, your weekly podcast summary and backstage pass to the journal and its editors. I'm doctor Carolyn Lam, associate editor from the National Heart Center, and Duke National University of Singapore. Dr Greg Hundley:             And I'm Greg Hundley, associate editor from the Pauley Heart Center at VCU Health in Richmond, Virginia. Dr Carolyn Lam:                Have you heard of long non-coding RNAs? Well, they are definitely the hot topic and our feature paper today discusses the first demonstration of the importance of a linked RNA in atherosclerotic lesions not just in mice but also in humans. You have to listen on, it's coming up right after our copy chat.                                                 Greg, what are your picks upon the journal this week? Dr Greg Hundley:             The first paper I wanted to discuss comes from France, and it's basically looking at ambulance density and outcomes after out of hospital cardiac arrest from Florence Dumas from Hôpital Cochin in Paris, France. This manuscript addresses the geographic disparities and survivorship of out of hospital cardiac arrest and the relevance of the patients characteristics versus whether ambulances are equipped with those trained in basic or advanced cardiac life support. So, what they did they had nineteen neighborhoods in Paris, and the number of BLS trained versus ALS ambulances was collected, and the authors assessed that respective associations of socio-economic characteristics of the patient population and the ambulance resources of these neighborhoods and compared those with successful return of spontaneous circulation or risk as the primary end point and then survival of out of hospital discharge as the second end-point.                                                 So, they had 80754 non-traumatic out of hospital cardiac arrests across the Paris area. 42% at ROSK 9% head survival at discharge, and after accounting for the patient's socio-economic status, greater than one and a half advanced cardiac life support ambulances per neighborhood and greater than 4 basic cardiac support basic life support units per neighborhood were associated with ROSK, but only the 1.5 ALS units per neighborhood were associated with survival. Dr Carolyn Lam:                Oh, interesting Greg. So does this we need more advanced life support units? Dr Greg Hundley:             So, Paul Dorian from St. Micheal's Hospital in Toronto, Canada wrote an excellent editorial, and one point he made related to these ALS units is that it was really a very small 1.3 adjusted odd ratio for survival to hospital discharge, and it's important to note that although the increase in survival was associated with more ALS units, there were many other variables that were likely important and not recorded in this study. For example, including the time to collapse, to calling for EMS, the time from the call to the deployment of that ALS unit to the scene, the time from collapse to the defibrillation, the total "no flow time" sort of in quotation, which is the total duration of collapse until CPR is started and so I think one of the points in this observational study is there could've been many differences that would've associated with the findings, interesting findings how about one of the papers that you liked? Dr Carolyn Lam:                So, the paper that I selected here is a first time that a targeted anti-inflammatory therapy has been shown to reduce hospitalization for heart failure and at-risk patients. So, you know that some clinical inflammation associates with an increased risk of heart failure and associates with the worst prognosis in patients with heart failure, and yet, so far, treatments specifically directed at reducing inflammation in patients with heart failure have not been shown to improve clinical outcomes. That's why today's paper is so special and it's from Dr Everett and colleagues from Brigham and Women's Hospital Harvard Medical School in Boston, and basically, the authors looked at CANTOS and tested the hypothesis that the interleukin -1β inhibitor can canakinumab would prevent heart failure hospitalizations and the composite of heart failure hospitalizations on heart failure related mortality in the CANTOS trial.                                                 Now, remember the CANTOS trial randomized more than 10 000 patients with a prior myocardial infarction and with high sensitivity C-reactive proteins at least two or greater, and they were randomized to canakinumab 50, 150, and 300 mg or placebos. Now, before randomization, these participated were asked if they had a history of heart failure and 22% said yes so the current paper actually looks at this stratification of patients who said they had heart failure, and during a meeting follow-up of 3.7 years, 385 patients had a new heart failure hospitalization event. Now, here's the key: the authors found a dose dependent reduction in the risk of hospitalization for heart failure as well as the composite of hospitalization for heart failure or heart failure related mortality among those allocated to Canakinumab. Dr Greg Hundley:             So, how does this differ from prior attempts targeting inflammation and heart failure? I mean is this ready for prime time thing? Dr Carolyn Lam:                So, we have to bear a few things in mind here you know. CANTOS was different from a previously published randomized controlled trials, which were basically neutral and that was like of infliximab and etanercept so the drug in CANTOS targets interleukin-1 beta whereas the prior ones targeted the TNF-alpha, and also very importantly, CANTOS did not specifically enroll patients with an established heart failure only. CANTOS patients had to have a history of myocardial infarction and there was no data on their ejection fraction or natriuretic peptides at the time of randomization nor at the time of heart failure hospitalization. So, by the way, we don't know whether there's a differentially effect on hep pef versus hep-ref. So, again difference from the heart failure focused trial previously that used an anti-inflammatory agents.                                                 The other thing: although there was a dose dependent reduction in the risk of hospitalization for heart failure no single dose of Canakinumab compared to the placebo had a statistically significant reduction in the risk of heart failure hospitalization. Only the trend was statistically significant so all in all, this was a pre-specified aim of CANTOS to look at heart failure, the data presented here should really be considered hypothesis generally, but really quite promising. And what about you Greg? What's your other paper? Dr Greg Hundley:             We're going to switch gears a little bit and shift over to the Jackson heart study. The large longitudinal cohort from Jackson, Mississippi that's recruited to follow for cardiovascular events, and it's an area of the United States where we have some of the highest cardiovascular disease event rates really across the nation so this study focuses on sleep apnea and is the Jackson's heart sleep study. It's a sub-study of this larger Jackson's heart study that involves 913 patients, and the investigators were looking at the association between sleep apnea and blood pressure control among those of a Black race. So, Dayna Johnson of Emerald University is the first author on the paper. What's nice about this sub-study, this sleep sub-study is that there are objective measures using an in-home type III sleep apnea study. They had clinical blood pressure measurements and then anthropometry as opposed to questionnaire derived data that may have been performed in the larger cohort.                                                 And the study determined these associations between moderate or severe obstructed sleep apnea with controlled, uncontrolled and resistant hypertension. So the analytic sample of the individuals with hypertension was 664, and they had an average age of about 64 years. They were predominately women 69%, obese 58%, College-educated at 51%. Among the sample, about a quarter had obstructive sleep apnea, which was untreated and unrecognized in 94% of the participants. That's an interesting point, just right there.                                                 Overall, 48% of the participants had uncontrolled hypertension and 14% had resistant hypertension. So, multiple medications, often four and still unable to control the blood pressure. So the findings participants with moderate or severe obstructive sleep apnea had 2 times higher odds' ratio of resistant hypertension. Dr Carolyn Lam:                Whoa Greg, that's a huge risk and very important finding. I mean if sleep apnea could be modifiable risk factor perhaps for very important issue among African Americans resistant hypertension. What do you think about clinical implication? Dr Greg Hundley:             One of the things to be considering now is what are we going to do about that cause as you know CPAP is really the preferred treatment for resistant hypertension, but it's efficacy hasn't been really that well studied in African Americans and CPAP tolerance is low so this study highlights for us potentially new mechanisms for resistant hypertension, but we still got to be thinking about what would be our next therapeutic intervention for this particular patient population. And what about your next study? Dr Carolyn Lam:                The next study is about Impella support for acute myocardial infarction complicated by cardiogenic shock. Now, we use it all the time, but did you know that to date, there is no large randomized study actually comparing the use of Impella to other contemporary cardiac support devices and medical treatment in stem related cardiogenic shock. So, Dirk Westermann and colleagues from University Heart Center in Hamburg tried to address this knowledge gap by using a multi-national database of patients with acute myocardial infarction complicated by cardiogenic shock and treated with the Impella device and compared in a matched fashion their outcomes to patients from the IABP Shock II trial, which you would recall is a randomized trial which demonstrated similar outcomes between IABP and medical treatment in myocardial infarction in cardiogenic shock.                                                 So, they looked at 237 matched-pairs so remember this was pairs from this registry of acute myocardial infarction with shock and using an Impella matched with IABP shock patients and what they found was that there was no significant difference in 30-day all-cause mortality. Instead, severe or life-threatening bleeding and peripheral vascular complications occurred significantly more often in the Impella group when they limited the analysis to the IABP treated group as controlled versus Impella that was still the same results. Dr Greg Hundley:             So, Carolyn, there are trying to match patient population from two different studies and they may have confounders in there that we can't account for so why we not able to produce large randomized trials of Impella devices in studies of patients with acute myocardial infarction? Dr Carolyn Lam:                The rate of acute myocardial infarction complicated by cardiogenic shock has really declined in the past decade. Furthermore, clinical signs of shock really appear in half to three quarter of cases several hours after hospital admission so making randomization before primary PCI of the AMI really very difficult. And finally, many interventional cardiologists believe that there's equipoise that has already been reached on the use of these cardiac assistive devices in patients with cardiogenic shock and this was from registry data, and so if interventionists believe this then they also believe its unethical to randomize these patients in trials. Still, I think that current study to date really causes us to pause and to acknowledge that we really need to evaluate this better and prospective randomize trials of Impella treatment are warranted.                                                 Let's now go to our featured discussion, shall we?                                                 For our featured paper discussion today, we are talking about a basic science paper, and we have none other than the best of the best Dr Charles Lowenstein, our associate editor from University of Rochester Medical Center joining us as well as the first author of a really fantastic paper on long non-coding RNA in a specific type involved in arthrosclerosis and plaque formation. This first author is Sebastian Creamer from Goethe University in Frankfurt.                                                 Charlie, could you start us off by telling us what is a long non-coding RNA? We've heard a lot about this in recent times. What's the big deal about them? Dr Charlie Lowenstein:  So in the last decade, scientists have learned that your genome, your DNA inside you, every cell codes about 20,000 genes and those 20000 genes encode proteins, but there are another 20000 genes that encode RNA only, RNA that never turns into protein that leaves RNA are an amazing diversity of different kinds of RNA really short micro RNA, longer RNA that defends the host from viruses and long non-coding RNA that have a huge variety of effects regulating genes, turning genes on and off in proliferation and cell growth and inflammation so long non-coding RNAs are increasingly appreciated as an important part of the genome. Dr Carolyn Lam:                What a perfect set up with that. Sebastian, could you tell us about your study please? Dr Sebastian Creamer:   Our laboratory was interested in non-coding RNAs for some time and previously, we've found that this specific non-coding RNA MALAT1 regulates endothelial cell functions and because we were interested in analyzing this particular RNA in the disease setting it shows at a risk growth so it's because also we saw that when it's regulated by flow and end of previous cells and so we cross MALAT1 deficient mice to Apoe mice and set them on a high fat diet and analyzed and subtracted in both groups. And while we only saw a modest increase in plaque size in MALAT1 deficient mice, we could appreciate a higher amount of inflammatory cells in plaque of aortic roots in those mice, which let us hypothesize that inflammatory responses was appreciated and is a very important contributor to arthrosclerosis in MALAT1 deficient mice. And to test this, we decided to transplant MALAT1 deficient bone marrow in Apoe knockout mice with MALAT1 and interestingly, we saw that now plaques were significantly larger than compared to mice who received controlled MALAT1 white cell bone marrow, and also inflammatory cells were more prominent in those mice. Dr Greg Hundley:             Sebastian, this is Greg Hundley. You also did some experiments in human subjects. Could you tell us a little bit about those too? Dr Sebastian Creamer:   So, because we saw this interesting phenotype, we were very much interested if this also translates into the human setting. Luckily, we got a really nice collaboration receding in Stockholm access to high impact material from patients with arthrosclerosis and what we could see here that MALAT1 expression was down regulated in patients with arthrosclerosis and it also correlated with disease progression. Moreover, in another collaboration, we consolidated those findings with experiments, which showed that human cells have less MALAT1 compared to normal vasculature. Dr Carolyn Lam:                It all sounds so sensible and logical and so on but let me just frame this for our audience. This is actually the first time that it's been demonstrated. The importance of long non-coding RNA in arthrosclerosis. Charlie, could you tell us a little bit about how significant these findings are? Dr Charlie Lowenstein:  Sure. So, I'm really interested in the final figure in this paper because there are lots of interesting human data, showing that MALAT1 expressed more in normal than atherosclerotic arteries and also that MALAT1 expression is correlated with fewer major adverse cardiac events so the whole story is a very nice story saying that the expression of this anti-inflammatory link RNA not only has an effect in mice but it can be extended into the human field of arthrosclerosis and inflammation. It's particularly important because there's a lot of attention in the last decade that inflammation drives atherosclerosis, and in light of CANTO trial showing that anti-inflammatory therapy can actually decrease atherosclerosis and decrease cardiovascular events in humans. This is important cause it shows another pathway, which regulates inflammation. Not only in mice, but also in humans, and in the human atherosclerotic setting. Dr Carolyn Lam:                Amazing. Sebastian, what are the next steps? How far are we away from clinical applications here? What are the next steps to get it in the clinic? Dr Sebastian Creamer:   So, the very difficult thing is that MALAT1 is down-regulated in atherosclerosis and also therapeutic approaches is very difficult in such a complicated disease like atherosclerosis to actually increase the expression of such a long non-coding RNA. What we are currently working on is to decipher more than the clinical malade-1 is actually influencing atherosclerosis so we have lots of hints or some evidence that adhesion of inflammatory substances altered and the bone marrow activity, which is very important in atherosclerosis and also in other cardiovascular diseases like myocardial infarction is altered so we think that malade-1 might actually influence the resolution of inflammation and when it's lacking, inflammation can be resolved. So, we are now putting somewhat mechanistic studies and finally, we hope that we can find another downstream target like micron AB, we talked about in our paper, which we can directly target in the future. Dr Charlie Lowenstein:  So, I agree with Sebastian. I think MALAT1 is going to turn out as one of those major link RNAs that controls inflammation possibly controlling the way in which the bone marrow reacts to systemic inflammation and produces cells and then have those cells home in on various inflammatory targets so I think this is an important observation that's going to have not only implications for atherosclerosis but also for other inflammatory diseases. Dr Carolyn Lam:                Excellent. If you don't mind, I would love to switch tracks a little bit. We find it that very special and we can discuss basic papers with people who can explain it so well because we understand that there's so much work that goes in to these papers and so on. Charlie, could you take behind the scenes a little bit with the editors and tell us what is it that circulation looks for in basic science papers that makes us published? Dr Charlie Lowenstein:  We get a lot of really good basic science papers, and it's a challenge for the associate editors, and the editors to figure out what's right for circulation and let me use this manuscript as a great example because this is a terrific paper. So, this paper is divided into four sections, and these sections are what we look for in any basic science paper that's going to reach an audience of clinicians who are interested in pathways and therapeutics so this paper has a section on mice. There's a gene in mice that's important then the paper delves into cells what's happening with cells and then a little bit of mechanisms and genes and proteins and then this paper takes the observation back into humans and shows that there's some human and clinical relevance so this is not only a great paper, but it is a classic example of what the associate editors are looking for in a basic science paper that's targeted towards clinicians. Dr Charlie Lowenstein:  There's some in vivo work with mice, there's some mechanistic work then they take it back to the humans. Plus, of course like anything that comes into circulation, it's going to be novel, interesting and has some important relevance to human cardiovascular disease. This paper that we're discussing is a great example of a paper that we love to publish in a circulation and it's a real tribute to Dr Dimmeler and her team and to Sebastian that they put this paper together and submitted it to us. Dr Carolyn Lam:                Thank you audience for joining Greg and I today. You've been listening to circulation on the run. Don't forget to tune in again next week.  

November 16th - Iliza Schlesinger, Dayna Johnson

November 16th - Iliza Schlesinger, Dayna Johnson

This episode focuses on software and hardware issues faced by practices. Dayna talks about the most common software issues and why hardware choices are wrecking production across the country. Is paperless really, really possible? This episode is perfect for those who have yet to feel the pain of software snafus - learn how to avoid this! For those of us who have been through it (myself included) it's a good reminder of how to never do it again!  Facebook: Novonee's Facebook page Novonee's website

In this episode, Part 1 of 3 featuring the 2018 Valparaiso University Alumni Association Alumni Award Winners, we'll hear from Dayna Johnson, who graduated with a Bachelors of Science in Civil Engineering from Valpo in 2003, and a Masters in Engineering Management in 2012. Johnson does a beautiful job tying in the technicalities of her work with the people it benefits and is real about what it takes to manage so many different claims on her time. Facebook | facebook.com/leadserve Instagram | ilasatvalpo YouTube | youtube.com/channel/UCkGzIe-LP7nbHI2DyYkK85A Intro and Outro theme by Hooksounds Music.

Sleep apnea is a common sleep disorder that is associated with an increased prevalence of cardiovascular disease, hypertension, diabetes and other chronic health disorders. Up to 90 percent of individuals with sleep apnea are undiagnosed and a large number of them are African-Americans. A new study by investigators at Brigham and Women's Hospital looked at the prevalence of sleep apnea among African-American men and women living in Jackson, Miss., and participating in the Jackson Heart Sleep Study. The study is published in the journal SLEEP. Joining me today is the lead author of the study Dayna Johnson, PhD. Dr Johnson is an associate epidemiologist in the Division of Sleep and Circadium Disorders at Brigham and Women's Hospital.

August 7th - Marie White, Dayna Johnson from NBC's MAKING IT, Drew Curtis

August 7th - Marie White, Dayna Johnson from NBC's MAKING IT, Drew Curtis

In this episode, consultant Dayna Johnson joins the show to discuss some of the most common ways that dental assistants can improve their communication with the front office ... and hopefully make their days less stressful and more productive.

Dayna Johnson earned a Bachelor of Science degree in Civil Engineering and a Masters of Engineering Management Degree from Valparaiso University and is currently working at GE Energy and part of the Accelerated Leadership Program (XLP). She is also heavily involved in the Society of Women Engineers SWE as Director of Achievement. Dayna is involved in the sales process at GE energy and is really fired up about renewable power and her interest in Civil Engineering stemmed from a field trip where she was able to see how a sewage plant worked, and decided that was her path, and yes she does like rabbits! In college she recommends finding a smart roommate and to become friends with others in your same major so when you have to do group projects, you know those whom would make good partners. Also in college she would encourage you to obtain some leadership skills, like being an officer in a club or society, like SWE. In your career she says to stay flexible so you can take opportunities that come your way. Her favorite phone app is Audible and her recommended book is “Five Dysfunctions of a Team” by Patrick Lencioni. You can get a free book from Audible at www.stemonfirebook.com and can cancel within 30 days and keep the book of your choice. Free Audio Book from Audible.

In Episode 3 of the Dental Assistant Nation podcast series, Kevin Henry sits down with dental consultant Dayna Johnson to talk about the importance of proper charting and how assistants can eliminate some of the worry that comes with having a tough conversation with the dentist.

Writing a book is hard work but it's not impossible. Kevin & Teresa discuss what was involved in writing, editing and publishing their books. We'll give you the cost, the effort and the pitfall of the process. They also go over the basics of marketing the book and how to get the word out. Can you write 1500 words? Then writing a book is possible!  Mentioned resources: IndiebooksInternational 90MinuteBooks Books: Kevin’s book: Battling and Beating the Demons of Dental Assisting Teresa’s book: Moving Your Patients to Yes: Easy Insurance Conversations Rachel Wall’s book Ginny Hegarty’s book Christine Taxin’s books Susan Gunn’s books Rachel Mele’s book Podcasts: Dental Hacks podcast Gary Takacs’ podcast Howard Farran’s podcast Dental Implants & Worms The Dental Marketer Other links discussed: Dayna Johnson’s Dentrix Office Manager This is a mimeograph!

This episode is incredibly powerful. Be sure to tune in to this episode as Dayna Johnson, founder of Novonee and publisher of the Dentrix Office Manager blog, share how teams can make learning an ongoing process. Dayna shares how to put a plan together and where to find resources. Think that CE is only for the clinical team? Think again. Dayna makes the case for why everyone on the team needs continuous professional development. In addition, Dentrix users are in for a treat! Dayna is not only a Dentrix trainer, she is the consultant's advisor on all things Dentrix (and she is definitely my go-to for answers). Dayna's website is www.raedentalmanagement.com and she can be reached at dayna@raedentalmanagement.com or via phone at 425.238.3699.

[audio:http://traffic.libsyn.com/takacslearningcenter/TDS233.mp3] Podcast: Download | Play in new window/mobile device Running Time: 61 minutes Practice management software is a critical element in every thriving practice. Yet many Dentists and Team Members are only using a small fraction of the capabilities of …