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Premenstrual Dysphoric Disorder, or PMDD is a little-known and under-researched condition - a severe form of PMS. Shalene Gupta is the author of ‘The Cycle: Confronting the Pain of Periods and PMDD', a raw account of her experience with this condition. Shalene talks about the havoc it created in her life, and the difficult path to finding effective treatment. Shalene also traces PMDD's controversial route to formal recognition by the medical establishment, and talks about the implications of openly discussing conditions like PMDD in today's climate.Click the ‘Follow' button for more episodes about women's health. Links:The Cycle: Confronting the Pain of Periods and PMDD, by Shalene Gupta: https://shalenegupta.com/the-cycle/The International Association for Premenstrual Disorders (IAPMD): https://www.iapmd.org/ More episodes from Overlooked:Discovering a borderline tumor in your twenties with Lucy Rudd: https://overlooked.simplecast.com/episodes/discovering-a-borderline-tumor-in-your-20s-with-lucy-rudd New to Overlooked? Welcome. Overlooked was launched in 2023 to tell the story of ovarian cancer through one woman's story. In 2024 the show started to cover other overlooked topics in women's health - and there are many. The show is hosted by Golda Arthur, an audio journalist and producer. SUBSCRIBE TO THE NEWSLETTER - learn more about the backstory to the episodes, and to join a community of people who are deeply engaged with women's health topics. Sign up here: https://overlookedpodcast.kit.com/e4b85028b6 LIKE WHAT YOU HEAR? Support the show by:- Becoming a Patron - Overlooked is on Patreon, where you can and get rewards like merch, the ability to send in questions for expert guests, and a 'backstage pass' to the show.- Leaving a review on Apple, Spotify, or wherever you're listening. EMAIL US: hello@overlookedpod.com FOLLOW US:Instagram https://www.instagram.com/overlookedpod/LinkedIn https://www.linkedin.com/company/105541285/admin/dashboard/ LEARN MORE: https://overlookedpod.com/ DISCLAIMER What you hear and read on ‘Overlooked' is for general information purposes only and represents the opinions of the host and guests. The content on the podcast and website should not be taken as medical advice. Every person's body is unique, so please consult your healthcare professional for any medical questions that may arise.
If you've ever struggled with severe PMS, painful periods, or the visceral challenges of having a female body in a male-dominated workplace, this episode is a must-listen. This is an important conversation for me personally. As a menstruating woman in her forties, I've had days where I'd been doubled over in premenstrual pain (both physical and mental) so bad the overly dramatic part of my brain told me I was going to die. I'm always searching for answers, so I've googled my symptoms ad nauseam. I've read books on the topic, including Shalene Gupta's The Cycle (https://shalenegupta.com/the-cycle/). Then, I advocated for myself with my OBGYN. All of which led me to a prescription for low-dose SSRI that flipped the switch on period paid and made my cycles much, much more manageable. Around 80% of women experience period pain or PMS (premenstrual syndrome). For about 10% of women with PME (premenstrual exacerbation) or PMDD (premenstrual dysphoric disorder), the pain is severe enough to disrupt their lives, relationships, and careers. In this honest and vulnerable conversation with Shalene Gupta, we address period pain, something that affects a majority of women yet is so often shrouded in shame and silence. Shalene bravely shares her journey with PMDD and the immense challenges it posed for her high-powered career as a journalist and writer. She shared invaluable insights on navigating PMDD as an ambitious, high-achieving woman. We also discuss practical strategies for managing physical, mental, and emotional symptoms, as well as guidance on overcoming the societal stigma that often prevents women from learning about treatment solutions and getting help, so they can continue to excel in their careers and lives. To learn more: Sign up for Shalene's newsletter on her website: https://shalenegupta.com/Check out the website of the International Association of Premenstrual Disorders (IAPMD) at iapmd.org for more resources on PMDD-related diagnosis and treatment Track your menstrual cycles. There are many great apps available on app stores. I personally use a print version I downloaded from Maisie Hill https://maisiehill.com/chartmycycle/Text me your thoughts on this episode!Enjoy the show? Don't miss an episode, listen and subscribe via Apple Podcasts or Spotify. Leave me a review in Apple Podcasts. Connect with me **You want to get promoted and better paid with best tools possible. That's what I offer inside my Executive Coaching Series, and you can learn all about it here: https://www.jamieleecoach.com/apply ** Connect with me on LinkedIn Email me at jamie@jamieleecoach.com
Today we hear from Shalene Gupta whose new book, THE CYCLE: Confronting the Pain of Periods and PMDD, was released in February. Shalene and I will be talking about the ways authors can get past their fear of conducting interviews when writing about deeply personal material.Watch a recording here. The audio/video version is available for one week. Missed it? Check out the podcast version above or on your favorite podcast platform.To find Gupta's debut and many other books by our authors, visit our Bookshop page. Looking for a writing community? Join our Facebook page. Shalene Gupta is a reporter whose work has appeared in Fortune, The Atlantic, ESPN, Fast Company, and Harvard Business Review. She is the coauthor of The Power of Trust: How Companies Build It, Lose It, Regain It with Harvard Business School professor Sandra Sucher. In 2022, she was identified as a thinker to watch out for and made the Thinkers50 Radar list. She's also the host of the Trustonomy podcast. She has an MS from Columbia Journalism School and is a graduate of GrubStreet's Novel Incubator program. Shalene has taught writing classes in the Boston area, and speaks regularly at conferences about trust and diversity issues.Photo by Andrea Cassani on Unsplash This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit 7amnovelist.substack.com
Send us a Text Message.Shalene Gupta's book "The Cycle: Confronting the Pain of Periods and PMDD" is a groundbreaking exploration of premenstrual dysphoric disorder (PMDD), a severe form of PMS that is often underdiagnosed and misunderstood leaving many women to suffer in silence. Shalene shares her personal journey with PMDD, offering a raw and honest account of living with this condition. We discuss the wide range of symptoms that can affect sufferers, from mood swings to physical pain, and how these can impact daily life.We also delve into:* The various treatment options available for those battling PMDD* How the medical establishment has historically failed to recognize and properly treat this disorder* The stigmas surrounding PMS and menstrual cycles that contribute to the lack of awareness* Ways to advocate for better understanding and treatment of PMDDWhether you're struggling with PMDD yourself, know someone who might be, or simply want to understand more about this hidden epidemic, this episode is a must-listen. Join us as we work to break the silence and bring PMDD into the spotlight it finally deserves.Learn more about Shalene https://shalenegupta.com/Medical disclaimer: this podcast is for educational purposes only and is not intended to recommend, diagnose, or treat anyone. Support the Show.Follow me:FacebookFacebook groupInstagramTwitterLinkedInPlease subscribe to my YouTube channel!
In this episode, meet poet Rose McLarney, poet and novelist Morgan Parker, and journalist Shalene Gupta. Hear what it was like for these authors to record their audiobooks, and what surprised them most about the process. Enjoy! Colorfast by Rose McLarney: https://www.penguinrandomhouse.com/books/715727/colorfast-by-rose-mclarney/audio/ You Get What You Pay For by Morgan Parker: https://www.penguinrandomhouse.com/books/576870/you-get-what-you-pay-for-by-morgan-parker/audio/ The Cycle by Shalene Gupta: https://www.penguinrandomhouse.com/books/750307/the-cycle-by-shalene-gupta/audio/
In this enlightening episode of Superwoman Wellness, Dr. Taz warmly welcomes Shalene Gupta, a journalist and author deeply invested in the exploration of women's health issues, particularly Premenstrual Dysphoric Disorder (PMDD). With a rich background that includes contributions to The Atlantic, ESPN, Fortune, and more, Gupta brings a unique blend of personal experience and journalistic rigor to the discussion. Today's conversation sheds light on PMDD, a severe form of PMS that remains largely misunderstood and underdiscussed in both public and medical circles.Today on Superwoman Wellness:Demystifying PMDD: Understanding its impact on women's lives and mental health.Shalene Gupta's personal journey with PMDD and the path to recognition and management.The importance of open conversations and increased awareness around women's health conditions like PMDD.Exploring the intersection of mental health, relationships, and hormonal imbalances in the context of PMDD.Strategies for managing PMDD and advocating for comprehensive healthcare approaches.This show is supported by:EastWest | Use code SWW30 to get 30% off at theeastwestway.com.Follow Shalene Gupta:Website: shalenegupta.comInstagram: @shalene_guptaLearn more about Shalene Gupta's work and her book, "The Cycle: Confronting the Pain of Periods in PMDD," available at hereFollow Dr. Taz:YouTube: @DrTazMDInstagram: @drtazmdWebsite: doctortaz.comOrder The Hormone Shift book at prh.comthehormoneshiftThis Show is produced by ▶︎GOSTEK.media
The last listener's question in our January series is about joy. We've got authors Suzanne Berne, Shalene Gupta, and Christine Murphy to talk about the good that can be found in the writing process.Watch a recording of our live webinar here. The audio/video version is available for one week. Missed it? Check out the podcast version above or on your favorite podcast platform.Check out my interview with AE Osworth about “Joy First Drafting” here.Looking for a writing community? Join our Facebook page.Suzanne Berne is the author of five novels: her most recent, The Blue Window, released last January, as well as The Dogs of Littlefield, The Ghost at the Table, A Perfect Arrangement, and A Crime in the Neighborhood, which won Great Britain's Orange Prize, now The Women's Prize. Shalene Gupta is a Boston-area writer and the author of The Cycle: Confronting the Pain of Periods and PMDD, which will be released in February. Christine Murphy is a graduate of GrubStreet's Novel Incubator program. Her debut novel, Notes on Surviving the Fire, is under contract and forthcoming in 2025. Photo by Adrian Moise on Unsplash This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit 7amnovelist.substack.com
We hear from two listeners' questions today: The first worries about knowing if her book is ready enough to begin querying. What does “done” really feel and look like when writing a book? The second talks about an issue that hits home with a lot of writers, though many don't speak about it: The time a single writing project takes to finish can feel overwhelming, but what about trying to launch a whole writing career? And what if loved ones are waiting eagerly for it to happen for you? What if their age means they can only wait so long? We've got authors Kasey LeBlanc (Flyboy), Shalene Gupta (The Cycle), and Sara Shukla (Pink Whales) to help us find some answers.Facebook group link.Watch a recording of our live webinar here. The audio/video version is available for one week. Missed it? Check out the podcast version above or on your favorite podcast platform.Kasey LeBlanc (he / him) is a graduate of GrubStreet's Novel Incubator program, a contributor at WriterUnboxed, and the author of FLYBOY, his debut YA novel, which will be published by Balzer + Bray / HarperCollins in May 2024. Shalene Gupta is a Boston-area writer and the author of THE CYCLE: Confronting the Pain of Periods and PMDD.Sara Shukla is an editor for Cognoscenti, WBUR's ideas and opinions page, a graduate of GrubStreet's Novel Incubator, and her novel PINK WHALES is publishing in June 2024 from Little A. Photo by Who's Denilo ? on Unsplash This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit 7amnovelist.substack.com
Opportunity in America - Events by the Aspen Institute Economic Opportunities Program
While the holiday season is a time of joy and celebration for many across the United States, it brings uncertainty and stress for workers facing unpredictable schedules. Workers in the service sector in particular are often on call and can have their schedules changed with very little notice. Research by The Shift Project, for example, shows that in fall 2021, a staggering 64% of workers in the service sector received less than two weeks' notice of their schedule. Unpredictable and unstable schedules are associated with economic, food, and housing insecurity; various health issues; and, for working parents, adverse effects on childrens' well-being and education. In recent years, some state and local governments — including Seattle, New York, Philadelphia, San Francisco, San Jose, and Chicago, and the state of Oregon — have enacted fair workweek laws that provide workers with more stable and predictable scheduling. And some employers have changed their scheduling practices as well, recognizing that unstable schedules can affect business performance and employee turnover. Despite this scattershot progress, however, the status quo of unpredictable scheduling remains largely the same. In this discussion — which took place on November 15, 2023 — our expert panel discusses the latest research on the experiences of workers grappling with schedule instability, how new technology is helping businesses adopt worker-friendly scheduling practices, what we are learning from states and cities with fair workweek laws, and other opportunities and strategies for change. Our speakers include Terrysa Guerra (United for Respect), Silvija Martincevic (Deputy), Daniel Schneider (The Shift Project), Elizabeth Wagoner (New York City Department of Consumer and Worker Protection), and moderator Shalene Gupta. For more information about this event — including video, audio, transcript, speaker bios, and additional resources — visit our website: as.pn/unstableschedules
In the early 1990s, Carletta Tilousi was one of hundreds of people from the Havasupai Nation who gave blood samples to Arizona State University researchers. They hoped to discover why type 2 diabetes was an epidemic in their remote community in the Grand Canyon. The Havasupai never did get any answers about diabetes, and for over a decade they had no idea their blood samples were being used by other researchers for projects that had nothing to do with diabetes. Many companies collect personal data - names, birthdays, interests, payment information, and geolocation. But there's no data more private and sensitive than biological data. So what happens when that information is used without consent? Carletta recalls the day she found out the tribe's samples were being used without consent, the anguish the research caused, and how the Havasupai fought to bring their blood back home. Linda Thielova, OneTrust's Global Data Protection Officer and Head of Privacy Centre of Excellence, explains why the Havasupai's story is no ordinary privacy violation, and how organizations can build trust-driven relationships around data.
In the upcoming episode of The PMDD Podcast, we feature a remarkable woman from the US who penned the book "The Cycle: Confronting The Pain of PMDD and Periods." Shalene Gupta, an established writer, journalist and author, delve's into her journey of writing this insightful book, shedding light on her personal experience with PMDD.Additionally, you'll hear from her husband, Usheer, as he joins the conversation to candidly discuss how PMDD has profoundly impacted their relationship. This episode offers a compelling narrative of resilience, love, and understanding in the face of a challenging condition. BUY THE BOOKPlease follow us at @the_pmddpodcast and if you have not already, please subscribe and review! :) Hosted on Acast. See acast.com/privacy for more information.
Welcome to a new show about trust. It takes hard work to build and a moment to break. And if that happens, you might never get it back.We've got five surprising stories that will help you understand why trust matters, from a tragic steamboat fire that claimed more than 1,000 lives to the space shuttle Challenger disaster, and a medical research project that harmed instead of healed. These stories will help you understand your blind spots, from privacy and consent, to data discovery, to workplace culture – and show you how to create an organization built around trust.
It's looking like the future won't be spent in the office. Based on a recent Deloitte study, 66% of mid- to executive-level financial services professionals do not want to come back to the office full-time. Writer and journalist Shalene Gupta breaks down the numbers and explains the impact that this will have on future pathways toward leadership. And historically, financial advice has been “male, pale, and stale,” according to Vivian Tu. The popular FinTok influencer explains why she's passionate about teaching financial literacy. In addition to her proprietary “STRIP” method for achieving financial independence, she recommends setting up a “money date” with a close friend. Find out how much they make and pay for rent, and what their various expenditures are, she suggests. Tu says we need to ask each other these questions so we can set realistic expectations. “That's real intimacy. Get financially naked with your friends!” And then we chat about periods, because they've been a taboo subject for so long, and . . . mustard Skittles, because that's a thing. Fast Company Innovation Festival is coming up! Check it out here: https://events.fastcompany.com/innovationfestival23 Find out more about Vivian Tu's forthcoming book: https://www.penguinrandomhouse.com/books/735755/rich-af-by-vivian-tu/
It's looking like the future won't be spent in the office. Based on a recent Deloitte study, 66% of mid- to executive-level financial services professionals do not want to come back to the office full-time. Writer and journalist Shalene Gupta breaks down the numbers and explains the impact that this will have on future pathways toward leadership. And historically, financial advice has been “male, pale, and stale,” according to Vivian Tu. The popular FinTok influencer explains why she's passionate about teaching financial literacy. In addition to her proprietary “STRIP” method for achieving financial independence, she recommends setting up a “money date” with a close friend. Find out how much they make and pay for rent, and what their various expenditures are, she suggests. Tu says we need to ask each other these questions so we can set realistic expectations. “That's real intimacy. Get financially naked with your friends!” And then we chat about periods, because they've been a taboo subject for so long, and . . . mustard Skittles, because that's a thing. Fast Company Innovation Festival is coming up! Check it out here: https://events.fastcompany.com/innovationfestival23 Find out more about Vivian Tu's forthcoming book: https://www.penguinrandomhouse.com/books/735755/rich-af-by-vivian-tu/
It's looking like the future won't be spent in the office. Based on a recent Deloitte study, 66% of mid- to executive-level financial services professionals do not want to come back to the office full-time. Writer and journalist Shalene Gupta breaks down the numbers and explains the impact that this will have on future pathways toward leadership. And historically, financial advice has been “male, pale, and stale,” according to Vivian Tu. The popular FinTok influencer explains why she's passionate about teaching financial literacy. In addition to her proprietary “STRIP” method for achieving financial independence, she recommends setting up a “money date” with a close friend. Find out how much they make and pay for rent, and what their various expenditures are, she suggests. Tu says we need to ask each other these questions so we can set realistic expectations. “That's real intimacy. Get financially naked with your friends!” And then we chat about periods, because they've been a taboo subject for so long, and . . . mustard Skittles, because that's a thing. Fast Company Innovation Festival is coming up! Check it out here: https://events.fastcompany.com/innovationfestival23 Find out more about Vivian Tu's forthcoming book: https://www.penguinrandomhouse.com/books/735755/rich-af-by-vivian-tu/
It's looking like the future won't be spent in the office. Based on a recent Deloitte study, 66% of mid- to executive-level financial services professionals do not want to come back to the office full-time. Writer and journalist Shalene Gupta breaks down the numbers and explains the impact that this will have on future pathways toward leadership. And historically, financial advice has been “male, pale, and stale,” according to Vivian Tu. The popular FinTok influencer explains why she's passionate about teaching financial literacy. In addition to her proprietary “STRIP” method for achieving financial independence, she recommends setting up a “money date” with a close friend. Find out how much they make and pay for rent, and what their various expenditures are, she suggests. Tu says we need to ask each other these questions so we can set realistic expectations. “That's real intimacy. Get financially naked with your friends!” And then we chat about periods, because they've been a taboo subject for so long, and . . . mustard Skittles, because that's a thing. Fast Company Innovation Festival is coming up! Check it out here: https://events.fastcompany.com/innovationfestival23 Find out more about Vivian Tu's forthcoming book: https://www.penguinrandomhouse.com/books/735755/rich-af-by-vivian-tu/
Case Interview Preparation & Management Consulting | Strategy | Critical Thinking
For this episode, we interview the coauthor of The Power of Trust, Sandra Sucher. In this book, Sandra Sucher and Shalene Gupta examine the economic impact of trust and the science behind it and conclusively prove that trust is built from the inside out. Trust emerges from a company being the “real deal”: creating products and services that work, having good intentions, treating people fairly, and taking responsibility for all the impacts an organization creates, whether intended or not. Sandra Sucher is a professor of management practice at Harvard Business School and studies trust and moral leadership. She's authored 110 business cases, technical notes, video interviews, teaching notes, and three books. Sucher is on the Edelman Trust Institute advisory board and has collaborated with Deloitte on TrustIQ™, a proprietary tool that measures key elements of trust in major corporations and public sector organizations. Sucher was a business executive for 20 years before joining Harvard. As a senior executive at Fidelity Investments, she measured customer loyalty, redesigned back-office operations, and improved the quality of service. In retailing, she co-authored the proposal to expand Filene's Basement from a single-unit business to a national chain. She has served on corporate and nonprofit boards and as the Better Business Bureau chair. Get Sandra's book here: The Power of Trust: How Companies Build It, Lose It, Regain It. Sandra J. Sucher and Shalene Gupta Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo
Interview best practices, how to get yourself geared up for an interview in the first place, how to pace them with your writing, and how to blend what you learn with your own stories and experience. Our experts Shalene Gupta and E.B. Bartels give us their best tips.For a list of my fave craft books and the most recent works by our guests, go to our Bookshop page.E.B.'s quick tips!This piece was just published in Narratively which is super helpful! https://narratively.com/how-journalists-get-their-profile-subjects-to-open-up/Also: • Don't ask yes/no questions or questions with short/specific answers • Don't ask questions with Google-able answers • Do ask more open-ended feelings/memories/experiences questions • Do ask questions that you can only get that information from them • One of my favorite questions to ask: what is the most challenging / most rewarding part of what you do? • Most important question to ask: who should I talk to next? (Like what Shalene just said about finding the Reddit excerpt!)E.B. Bartels is a nonfiction writer, a former Newtonville Books bookseller, and a GrubStreet instructor, with an MFA from Columbia University. She is the author of Good Grief: On Loving Pets, Here and Hereafter, a narrative nonfiction book about loving and losing animals, and her essays and interviews have appeared in Salon, Slate, WBUR, Literary Hub, Catapult, Electric Literature, The Believer, and The Rumpus, among others. E.B. lives in Massachusetts with her husband, Richie, and their many, many pets.Shalene Gupta has a Master's from Columbia Journalism School. In the past she was a reporter for Fortune where she wrote about the intersection of diversity and tech. Her work has appeared in Harvard Business Review, ESPN-W, and Kirkus Reviews, among others. Before working as a reporter, she taught English in Malaysia on a Fulbright scholarship and wrote a book documenting the history of the Malaysian Fulbright program. She's co-authored the Power of Trust (Public Affairs) with HBS professor Sandra Sucher and is currently working on a book on PMDD/severe PMS (Flatiron '24), and her YA novel from the Novel Incubator program. Thank you for reading The 7am Novelist. This post is public so feel free to share it. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit 7amnovelist.substack.com
For this episode, let's revisit a Strategy Skills classic where we interview the coauthor of The Power of Trust, Sandra Sucher. In this book, Sandra Sucher and Shalene Gupta examine the economic impact of trust and the science behind it and conclusively prove that trust is built from the inside out. Trust emerges from a company being the “real deal”: creating products and services that work, having good intentions, treating people fairly, and taking responsibility for all the impacts an organization creates, whether intended or not. Sandra Sucher is a professor of management practice at Harvard Business School and studies trust and moral leadership. She's authored 110 business cases, technical notes, video interviews, teaching notes, and three books. Sucher is on the Edelman Trust Institute advisory board and has collaborated with Deloitte on TrustIQ™, a proprietary tool that measures key elements of trust in major corporations and public sector organizations. Sucher was a business executive for 20 years before joining Harvard. As a senior executive at Fidelity Investments, she measured customer loyalty, redesigned back-office operations, and improved the quality of service. In retailing, she co-authored the proposal to expand Filene's Basement from a single-unit business to a national chain. She has served on corporate and nonprofit boards and as the Better Business Bureau chair. Get Sandra's book here: The Power of Trust: How Companies Build It, Lose It, Regain It. Sandra J. Sucher and Shalene Gupta Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo
Welcome to episode #824 of Six Pixels of Separation. Here it is: Six Pixels of Separation - Episode #824 - Host: Mitch Joel. Do you trust the brands that you buy from? Has your definition of trust in business shifted through this pandemic? Shalene Gupta is a research associate at Harvard Business School and the co-author of The Power of Trust - How Companies Build It, Lose It, Regain It with Harvard Business School professor, Sandra Sucher. The Power of Trust was nominated for a Thinkers50 Breakthrough Idea award. In 2022, Shalene was identified as a thinker to watch out for and made the Thinkers50 Radar list. In the past she was a reporter for Fortune where she wrote about the intersection of diversity and tech. Before working as a reporter, she was a financial specialist for the U.S. Department of Treasury, taught English in Malaysia on a Fulbright scholarship and wrote a book documenting the history of the Malaysian Fulbright program. She has a BA in writing seminars and psychology from Johns Hopkins and an MS from Columbia Journalism School. She's also a graduate of GrubStreet's Novel Incubator program. Shalene has taught writing classes in the Boston area, spoken at conferences about trust and diversity, and is now thinking deeply about how we can learn to better trust one another and the companies that we work with. Enjoy the conversation... Running time: 50:41. Hello from beautiful Montreal. Subscribe over at Apple Podcasts. Please visit and leave comments on the blog - Six Pixels of Separation. Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook. or you can connect on LinkedIn. ...or on Twitter. Here is my conversation with Shalene Gupta. The Power of Trust - How Companies Build It, Lose It, Regain It. Sandra Sucher. Follow Shalene on LinkedIn. Follow Shalene on Twitter. This week's music: David Usher 'St. Lawrence River'.
Welcome back to another episode with Shalene Gupta, co-author of the book, The Power of Trust. In the last episode, we discussed how trust can empower our business. Today, we're going to discuss ways we can build, lose, and regain trust. Read more here: https://monetizationnation.com/blog/how-to-build-and-lose-customer-trust/
Shalene Gupta is a former Fortune journalist and her work has appeared in The Atlantic, Harvard Business Review, and ESPN. She is also the co-author of the book, The Power of Trust. In today's episode, we're going to discuss how trust can empower our business. Read more here: https://monetizationnation.com/blog/how-trust-can-empower-your-business/
In 2021, people started to trust business organizations more than governments, NGOs or the media, according to global research by the Edelman Trust Baraometer. The Covid pandemic has seen people around the globe question their trust in all forms of leadership. What impact does this have on business leaders? Can organizations rebuild trust? What are the building blocks of trust? Sandra Sucher, co-author of “The Power of Trust: How Companies Build It, Lose It, Regain It” (https://amzn.to/3pny7Uu) draws back the layers of what trust actually is, how to build it, how to maintain it through adversity, and most importantly, how to rebuild it when it's been shattered. Along with her co-author, Shalene Gupta, Sandra has devised the four key foundations of trust; competence, motives, means and impact. We ask Sandra about the significance of these steps, how they can be harnessed, as well as the impact on trust that Covid has had, specifically how vaccine mandates have affected it. Throughout our conversation and her book, Sandra illustrates her insights with a plethora of rich business examples. If you are a regular listener to Behavioral Grooves, you can become a special Behavioral Grooves Patreon member by donating to our work: https://www.patreon.com/behavioralgrooves. And a particular thanks to some of our listeners who have recently left us glowing podcast reviews, we really appreciate them. We'd love it if more our listeners could take 2 minutes to write a short review of Behavioral Grooves. Thanks! Topics (3:03) Welcome and speed round question. (5:00) Trust is limited. (7:38) The 4 key elements of trust. (13:09) Does forgiveness play a part in regaining trust? (14:54) How trust can be preserved by an organization, even while laying people off - the Nokia example. (25:30) How has the landscape of trust changed and what effect has the pandemic had on trust? (30:27) The link between lack of trust in government and vaccine hesitancy. (33:49) The trust implications of asking employees to get vaccinated. (36:26) People actually trust a negative outcome, if they feel the process was fair. (39:37) What makes a business a good place to be from? (45:39) Grooving Session discussing what we've learnt from Sandra. © 2021 Behavioral Grooves Links Sandra Sucher, “The Power of Trust: How Companies Build It, Lose It, Regain It”: https://amzn.to/3pny7Uu Esko Aho, Nokia: https://en.wikipedia.org/wiki/Esko_Aho Amy Edmondson, Psychological Safety: https://www.hbs.edu/faculty/Pages/profile.aspx?facId=6451 Edelman Trust Barometer: https://www.edelman.com/trust/2021-trust-barometer Shalene Gupta: https://shalenegupta.com/ “Worried About the Great Resignation? Be a Good Company to Come From” by Sandra J. Sucher and Shalene Gupta: ttps://hbswk.hbs.edu/item/worried-about-the-great-resignation-be-a-good-company-to-come-from Recruit Holdings in Japan: https://recruit-holdings.com/ Episode 102, Cristina Bicchieri: Social Norms are Bundles of Expectations: https://behavioralgrooves.com/episode/cristina-bicchieri-social-norms-are-bundles-of-expectations/ Musical Links Aretha Franklin “R.E.S.P.E.C.T.”: https://www.youtube.com/watch?v=6FOUqQt3Kg0&ab_channel=TatanBrown
In the last year we've all experienced new ways of working. This brand new podcast series lets you hear how guest business leaders spend a week in their flexible working life. Shalene Gupta is an acclaimed journalist, corporate advisor, researcher, and a former financial specialist at the US Department of Treasury. She joins host Juliet Mann to discuss the power of trust in the workplace from allowing employees flexibility to regaining client trust.
Sandra Sucher is a professor of management practice at Harvard Business School and an internationally recognized trust researcher. Her new book, The Power of Trust: How Companies Build It, Lose It, Regain It, co-authored with Shalene Gupta, is an exploration of the changing nature of trust. The book leverages interdisciplinary research, alongside key business case studies, to help elaborate on the four components of trust: competence, motives, means, and impact. In a conversation with Martin Reeves, Chairman of the BCG Henderson Institute, Sucher explains how companies, build, lose, and regain trust in today's world, and suggests concrete steps for leaders to assess and enhance trust. *** About the BCG Henderson Institute The BCG Henderson Institute is the Boston Consulting Group's think tank, dedicated to exploring and developing valuable new insights from business, technology, economics, and science by embracing the powerful technology of ideas. The Institute engages leaders in provocative discussion and experimentation to expand the boundaries of business theory and practice and to translate innovative ideas from within and beyond business. For more ideas and inspiration, sign up to receive BHI INSIGHTS, our monthly newsletter, and follow us on LinkedIn and Twitter.
Today on the Take on Board podcast, Helga is speaking with Sandra Sucher about trust between boards and the people they govern.Sandra is an internationally recognized trust researcher and professor of management practice at Harvard Business School. She studies how organizations build trust and the vital role leaders play in the process. Before joining Harvard, she was a business executive for 20 years, served on corporate and nonprofit boards, and has been Chair of the Better Business Bureau. An advisor to the Edelman Trust Barometer, her research has been featured in several national publications.Sandra is the author of The Power of Trust How Companies Build It, Lose It, Regain It – and a shoutout to Alice Fung for sharing this book with the Take on Board community recently and prompting me to reach out to Sandra to have this discussion. And thank you Sandra for taking the call!And big news - Helga is starting a Take on Board Book Club! You can find all the details here. This book is just the beginning!Contact Sandra or find out more about her:Harvard Business School: https://www.hbs.edu/faculty/Pages/profile.aspx?facId=6610Resources mentioned in this episode:The Power of Trust : How Companies Build It, Lose It, Regain It by Sandra Sucher and Shalene Gupta - https://www.booktopia.com.au/the-power-of-trust-sandra-j-sucher/book/9781541756670.htmlFOR MORE TAKE ON BOARD INFORMATION:Take on Board Book Club: https://www.trybooking.com/BTFKNTake on Board Breakfast with Brynn O'Brien: https://www.trybooking.com/BSRNN Board Kickstarter: https://www.trybooking.com/BSJIBJoin the Take on Board community: https://www.facebook.com/groups/TakeOnBoard/Follow along on Twitter: @TakeOnBoardFor more information about Helga Svendsen: https://www.helgasvendsen.com.au/Interested in working with Helga? https://www.helgasvendsen.com.au/workwithmeContact Helga: helga@helgasvendsen.com.au
Trust is a relationship, and we know how to do relationships. So, why does earning and keeping trust seem like a mystery? Sandra Sucher is a trust researcher and professor of management practice at Harvard Business School. She is also the co-author, with Shalene Gupta, of The Power of Trust: How Companies Build it, Lose it and Regain it. Sandra and Kevin discuss how organizations can build trust and the role of leadership. Their research shows trust can be measured and there are concrete actions any company can take to ensure it gains the trust of its employees, leading to greater trust with customers. Sandra also shares the worst trust killer is layoffs and leaders must find a way to manage workplace change. In this episode, Sandra discusses: Trust build from the inside out. The 4 elements of trust. Trust recovery. This episode is brought to you by… Unleashing Your Remarkable Potential, Kevin's free weekly e-newsletter. It's full of articles and resources to help you become a more confident and successful leader. Additional Leadership Resources Book Recommendations: Inspector Gamache Series by Louise Penny The Power of Trust: How Companies Build It, Lose It, Regain It by Sandra Sucher and Shalene Gupta Connect with Sandra Sucher: Website | LinkedIn | Twitter Related Podcast Episodes: The Laws of Trust with Joel Peterson. Get a Vision and Live It with Larry Olsen. Follow the Podcast Don't miss an episode! Follow this podcast through the options below. Apple Podcasts Stitcher TuneIn Soundcloud RSS Or your favorite podcast app. Leave a Review If you liked this conversation, we'd be thrilled if you'd let others know by leaving a review on Apple Podcasts. Here's a quick guide for posting a review. Join Our Facebook Group Join our Facebook community to network with like-minded leaders, ask us questions, suggest guests and more. We welcome your wealth of experience and hope you will join us in sharing it with others on their leadership journey. You can join the group here: facebook.com/groups/RemarkableLeadershipPodcast/
Sandra Sucher: The Power of Trust Sandra Sucher is an internationally recognized trust researcher and professor of management practice at Harvard Business School. She studies how organizations build trust and the vital role leaders play in the process. Before joining Harvard, she was a business executive for 20 years, served on corporate and nonprofit boards, and has been Chair of the Better Business Bureau. As an advisor to the Edelman Trust Barometer, her research has been featured in several national publications. She is the author with Shalene Gupta of the book, The Power of Trust: How Companies Build It, Lose It, Regain It*. In this conversation, Sandra and I explore the three elements of a good apology in the professional setting. We also look at additional elements the research suggests may be useful in many places in our lives. Finally, Sandra highlights some ways we can do better on empathy in order to avoid situations where we destroy trust. Key Points Combine three elements for a good apology, especially in a professional setting: Acknowledgment of responsibility: The offender makes a statement that demonstrates they understand their part in the trust betrayal. Explanation: The offender describes the reasons for the problem. Offer of repair: The offender offers a solution for rebuilding trust. In addition, consider three more elements for apologies in any scenario: Expression of regret: The offender expresses how sorry they are. Declaration of repentance: The offender promises not to make the same mistake again. Request for forgiveness: The offender explicitly asks for pardon. To interrupt the reality that leaders tend to struggle with empathy: Reflect in writing with as much detail as possible about the people and situation in question. Ask yourself, “Am I being fair?” Resources Mentioned The Power of Trust: How Companies Build It, Lose It, Regain It* by Sandra Sucher and Shalene Gupta The Power of Trust website Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes Use Power for Good and Not Evil, with Dacher Keltner (episode 254) The Choice for Compassion, with Edith Eger (episode 336) The Way Into Difficult Conversations, with Kwame Christian (episode 497) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Sandra Sucher: The Power of Trust Sandra Sucher is an internationally recognized trust researcher and professor of management practice at Harvard Business School. She studies how organizations build trust and the vital role leaders play in the process. Before joining Harvard, she was a business executive for 20 years, served on corporate and nonprofit boards, and has been Chair of the Better Business Bureau. As an advisor to the Edelman Trust Barometer, her research has been featured in several national publications. She is the author with Shalene Gupta of the book, The Power of Trust: How Companies Build It, Lose It, Regain It*. In this conversation, Sandra and I explore the three elements of a good apology in the professional setting. We also look at additional elements the research suggests may be useful in many places in our lives. Finally, Sandra highlights some ways we can do better on empathy in order to avoid situations where we destroy trust. Key Points Combine three elements for a good apology, especially in a professional setting: Acknowledgment of responsibility: The offender makes a statement that demonstrates they understand their part in the trust betrayal. Explanation: The offender describes the reasons for the problem. Offer of repair: The offender offers a solution for rebuilding trust. In addition, consider three more elements for apologies in any scenario: Expression of regret: The offender expresses how sorry they are. Declaration of repentance: The offender promises not to make the same mistake again. Request for forgiveness: The offender explicitly asks for pardon. To interrupt the reality that leaders tend to struggle with empathy: Reflect in writing with as much detail as possible about the people and situation in question. Ask yourself, “Am I being fair?” Resources Mentioned The Power of Trust: How Companies Build It, Lose It, Regain It* by Sandra Sucher and Shalene Gupta Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes Use Power for Good and Not Evil, with Dacher Keltner (episode 254) The Choice for Compassion, with Edith Eger (episode 336) The Way Into Difficult Conversations, with Kwame Christian (episode 497) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.