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Unstoppable Mindset
Episode 364 – Unstoppable Business Continuity Consultant with Chris Miller

Unstoppable Mindset

Play Episode Listen Later Aug 23, 2025 68:00


While I discuss often how I prepared for an emergency while working in the World Trade Center I, of course, did not anticipate anything happening that would threaten my life. However, when a major emergency occurred, I was in fact ready. I escaped and survived. Since September 11, 2001, I have met many people who in one way or another work to help others plan for emergencies. Sometimes these people are taken seriously and, all too often, they are ignored.   I never truly understood the difference between emergency preparedness and business continuity until I had the opportunity to have this episode's guest, Chris Miller, on Unstoppable Mindset. I met Chris as a result of a talk I gave in October 2024 at the conference on Resilience sponsored in London England by the Business Continuity Institute.   Chris was born and lived in Australia growing up and, in fact, still resides there. After high school she joined the police where she quickly became involved in search and rescue operations. As we learn, she came by this interest honestly as her father and grandfather also were involved in one way or another in law enforcement and search and rescue.   Over time Chris became knowledgeable and involved in training people about the concept of emergency preparedness.   Later she expanded her horizons to become more involved in business continuity. As Chris explains it, emergency preparedness is more of a macro view of keeping all people safe and emergency preparedness aware. Business Continuity is more of a topic that deals with one business at a time including preparing by customizing preparedness based on the needs of that business.   Today Chris is a much sought after consultant. She has helped many businesses, small and large, to develop continuity plans to be invoked in case of emergencies that could come from any direction.     About the Guest:   Chris has decades of experience in all aspects of emergency and risk management including enterprise risk management. For 20 years, she specialised in ‘full cycle' business continuity management, organisational resilience, facilitating simulation exercises and after-action reviews.   From January 2022 to July 2024, Chris worked as a Short-Term Consultant (STC) with the World Bank Group in Timor-Leste, the Kingdom of Eswatini (formerly Swaziland) and the South Asia Region (SAR) countries – Bhutan, Bangladesh, Nepal, India, Sri Lanka, Myanmar, and Thailand.   Other clients have ranged in size from 2 to more than 100,000 employees. She has worked with large corporates such as NewsCorp; not for profits; and governments in Australia and beyond.   Chris has received several awards for her work in business continuity and emergency management. Chris has presented at more than 100 conferences, facilitated hundreds of workshops and other training, in person and virtually. In 2023, Chris became the first woman to volunteer to become National President and chair the Board of the Australasian Institute of Emergency Services (AIES) in its soon to be 50-year history.   Ways to connect with Chris:   https://b4crisis.com.au/ https://www.linkedin.com/in/chrismillerb4crisis/ with 10+K followers https://x.com/B4Crisis with 1990 followers     About the Host:   Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.   Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards.   https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/   accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/       Thanks for listening!   Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!   Subscribe to the podcast   If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset .   Leave us an Apple Podcasts review   Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.       Transcription Notes:   Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us. . Well, hi everyone, and I want to welcome you to unstoppable mindset where inclusion, diversity and the unexpected meet, and today, I guess we get to talk about the unexpected, because we're going to be chatting with Chris Miller. Chris is in Australia and has been very heavily involved in business continuity and emergency management, and we'll talk about all that. But what that really comes down to is that she gets to deal with helping to try to anticipate the unexpected when it comes to organizations and others in terms of dealing with emergencies and preparing for them. I have a little bit of sympathy and understanding about that myself, as you all know, because of the World Trade Center, and we got to talk about it in London last October at the Business Continuity Institute, which was kind of fun. And so we get to now talk about it some more. So Chris, welcome to unstoppable mindset. We're glad you're here.   Chris Miller ** 02:22 Oh, thanks very much, Michael, and I was very impressed by your presentation, because in the emergency space, preparedness is everything that is the real return on investment. So you were wonderful case study of preparedness.   Michael Hingson ** 02:37 Well, thank you. Now I forget were you there or were you listening or watching virtually.   Chris Miller ** 02:42 I was virtual that time. I have been there in person for the events in London and elsewhere. Sometimes they're not in London, sometimes in Birmingham and other major cities, yeah, but yeah, I have actually attended in person on one occasion. So it's a long trip to go to London to go.   Michael Hingson ** 03:03 Yeah, it is. It's a little bit of a long trip, but still, it's something that, it is a subject worth talking about, needless to say,   Chris Miller ** 03:13 Absolutely, and it's one that I've been focusing on for more than 50 years.   Michael Hingson ** 03:18 Goodness, well, and emergencies have have been around for even longer, but certainly we've had our share of emergencies in the last 50 years.   Chris Miller ** 03:30 Sure have in your country and mine, yeah.   Michael Hingson ** 03:34 Well, let's start maybe, as I love to do, tell us a little bit about the early Chris growing up and all that sort of stuff that's funny to talk about the early days.   Chris Miller ** 03:47 Well, I came from a family that loved the mountains, and so it was sort of natural that I would sort of grow up in the mountains close to where I was born, in Brisbane and southeast Queensland. And we have a series of what we call coastal ranges, or border ranges, between Queensland and New South Wales, which are two of the largest states in Australia. And so I spent a lot of time hunting around there. So I sort of fell into emergency management just by virtue of my parents love of the mountains and my familiarity with them and and then I joined the police, and in no time at all, I was training other people to do search and rescues. And that was me in the early days.   Michael Hingson ** 04:31 What got you involved in dealing with search and rescue?   Chris Miller ** 04:36 Oh, it was volunteer in those days. It still is now actually with the State Emergency Service, but it's sort of become more formalized. It used to be sort of, you know, friends and family and people that knew the territory would help out from somebody managed to get themselves a bit tangled up some of those coastal ranges, even to this day, I. You can't use GPS because it's rain forest, and so the rain forest canopy is so dense that you'd have to cut trees down, and it's a national park, you can't do that and or climb the tree. Good luck with that one. You still can't get satellite coverage, so you actually have to know the country. But what?   Michael Hingson ** 05:24 What caused you to actually decide to take that up or volunteer to do that? That's, you know, pretty, pretty interesting, I would think, but certainly something that most people don't tend to do.   Chris Miller ** 05:38 Well, my family's interest in there. My parents have always been very community minded, so, you know, and it's the Australian way, if someone needs help and you can help, you throw them do so,   Michael Hingson ** 05:51 okay, that makes sense. So you joined the police, and you got very much involved in in dealing with search and rescue. And I would presume, knowing you, that you became pretty much an expert in it as much as one can.   Chris Miller ** 06:06 Oh, well, I wouldn't be so reckless as to say experts, because there's always so much to learn. And, yeah, and the systems keep changing. I mean, with GPS and and, for instance, in the early days of search and rescue helicopters were a rare treat. Now they're sort of part of the fabric of things. And now there's drones, and there's all sorts of high tech solutions that have come into the field in the lengthy time that I've been involved in. It's certainly not just ramping around the bush and hoping to find someone it's a lot more complex, but   Michael Hingson ** 06:41 as you but as you pointed out, there are still places where all the tech in the world isn't necessarily going to help. Is it   Chris Miller ** 06:52 exactly and interestingly, my mother in her teenage years, was involved with a fellow called Bernard O'Reilly, and he did a fantastic rescue of a plane crash survivors and and he he claimed that he saw a burnt tree in the distance. Well, I've stood on the Rift Valley where he claimed to see the burnt tree, and, my goodness, he's also it must have been better than mine, because it's a long way, but he was a great believer in God, and he believed that God led him to these people, and he saved them. And it's fascinating to see how many people, over the years, have done these amazing things. And Bernard was a very low key sort of fellow, never one to sort of see publicity, even though he got more than He probably wanted. And they've been television series and movies and, goodness knows, books, many books written about this amazing rescue. So I sort of grew up with these stories of these amazing rescues. And my father came from Tasmania, where his best friend David ended up mountain rescue. So I sort of was born into it. It was probably in my genes, and it just no escaping   Michael Hingson ** 08:12 you came into it naturally, needless to say, so that just out of curiosity, you can answer or not. But where does all of this put you in terms of believing in God,   Chris Miller ** 08:25 oh, well, there's probably been points in my life where I've been more of a believer than ever.   Michael Hingson ** 08:33 Yeah. Well, there. There are a lot of things that happen that often times we we seem not to be able to explain, and we we chalk it up to God's providence. So I suppose you can take that as you will. I've talked about it before on unstoppable mindset, but one of my favorite stories of the World Trade Center on September 11 was a woman who normally got up at seven every morning. She got up, got dressed, went to the World Trade Center where she worked. I forget what floor she was on, but she was above where the planes would have hit, and did hit. But on this particular day, for some reason, she didn't set her alarm to go off at 7am she set it accidentally to go off at 7pm so she didn't get up in time, and she survived and wasn't in the World Trade Center at all. So what was that? You know, they're just so many stories like that, and it, it certainly is a reason to keep an open mind about things nevertheless,   Chris Miller ** 09:39 well, and I've also worked with a lot of Aboriginal people and with the World Bank, with with other people that have, perhaps beliefs that are different to what we might consider more traditional beliefs in Western society. And it's interesting how their spirituality their belief system. Yeah. Has often guided them too soon.   Michael Hingson ** 10:03 Well, there's, there's something to be said for that. Needless to say, well, so you, did you go to college? Or did you go out of whatever high school type things and then go into the police? Or what?   Chris Miller ** 10:18 Um, yes, I joined the police from high school, I completed my high school graduation, as you call it in America, police academy, where in Brisbane, Oxley and then the Queensland Police Academy, and subsequent to that, I went to university part time while I was a police officer, and graduated and so on and so   Michael Hingson ** 10:41 on. So you eventually did get a college degree.   10:45 True, okay,   Michael Hingson ** 10:48 well, but you were also working, so that must have been pretty satisfying to do,   Chris Miller ** 10:55 but, but it was tricky to especially when you're on shift work trying to going to excuse me, study and and hold on a more than full time job?   Michael Hingson ** 11:09 Yeah, had to be a challenge. It was,   Chris Miller ** 11:13 but it was worth it and, and I often think about my degree and the learnings I did psychology and sociology and then how it I often think a university degree isn't so much the content, it's it's the discipline and the and the analysis and research and all the skills that you Get as part of the the process. It's important.   Michael Hingson ** 11:42 Yeah, I agree. I think that a good part of what you do in college is you learn all about analysis, you learn about research, you learn about some of these things which are not necessarily talked about a lot, but if you you do what you're supposed to do. Well those are, are certainly traits that you learn and things that you you develop in the way of tools that can help you once you graduate,   Chris Miller ** 12:13 absolutely and continue to be valuable and and this was sort of reinforced in the years when I was post graduate at the University of Queensland, and was, was one of the representatives on the arts faculty board, where we spend a lot of time actually thinking about, you know, what is education? What are we trying to achieve here? Not just be a degree factory, but what are we actually trying to share with the students to make them better citizens and contribute in various ways.   Michael Hingson ** 12:50 Yeah, I know that last year, I was inducted as an alumni member of the Honor Society, phi, beta, kappa, and I was also asked to deliver the keynote speech at the induction dinner for all of the the students and me who were inducted into phi, Beta Kappa last June. And one of the things that I talked about was something that I've held dear for a long time, ever since I was in college, a number of my professors in physics said to all of us, one of the things that you really need to do is to pay attention to details. It isn't enough to get the numeric mathematical answer correct. You have to do things like get the units correct. So for example, if you're talking about acceleration, you need to make sure that it comes out meters per second squared. It isn't just getting a number, but you've got to have the units and other things that that you deal with. You have to pay attention to the details. And frankly, that has always been something that has stuck with me. I don't, and I'm sure that it does with other people, but it's always been something that I held dear, and I talked about that because that was one of the most important things that I learned out of college, and it is one of the most important things that helped me survive on September 11, because it is all about paying attention to the details and really learning what you can about whatever you need to learn, and making sure that you you have all the information, and you get all the information that you can   Chris Miller ** 14:34 absolutely and in the emergency space, it's it's learning from what's happened and right, even Though many of the emergencies that we deal with, sadly, people die or get badly injured or significant harm to their lives, lifestyle and economy and so on, I often think that the return for them is that we learn to do better next. Time that we capture the lessons and we take them from just lessons identified to lessons learned, where we make real, significant changes about how we do things. And you've spoken often about 911 and of course, in Australia, we've been more than passingly interested in what the hell happened there. Yeah, in terms of emergency management too, because, as I understand it, you had 20, 479, months of fire fighting in the tunnels. And of course, we've thought a lot about that. In Australia, we have multi story buildings in some of our major cities. What if some unpleasant people decided to bring some of them down? They would be on top of some of our important infrastructure, such as Metro tunnels and so on. Could we manage to do 20, 479, months of fire fighting, and how would that work? Do we have the resources? How could we deploy people to make that possible? So even when it isn't in your own country, you're learning from other people, from agencies, to prepare your country and your situation in a state of readiness. Should something unpleasant   Michael Hingson ** 16:16 happen? I wonder, speaking of tunnels, that's just popped into my head. So I'll ask it. I wonder about, you know, we have this war in the Middle East, the Israeli Hamas war. What have we learned about or from all of the tunnels that Hamas has dug in in Gaza and so on? What? What does all that teach us regarding emergency preparedness and so on, or does it   Chris Miller ** 16:46 presently teaches us a lot about military preparedness. And you know, your your enemy suddenly, suddenly popping up out of the out of the under underground to take you on, as they've been doing with the idea as I understand it,   Michael Hingson ** 17:03 yeah. But also,   Chris Miller ** 17:06 you know, simplistic solutions, like some people said, Well, why don't you just flood the tunnels and that'll deal with them. Except the small problem is, if you did that, you would actually make the land unlivable for many years because of salination. So it just raises the questions that there are no simple solutions to these challenging problems in defense and emergency management. And back to your point about detail, you need to think about all your options very carefully. And one of the things that I often do with senior people is beware of one track thinking. There is no one solution to any number of emergencies. You should be thinking as broadly as possible and bringing bringing in the pluses and minuses of each of those solutions before you make fairly drastic choices that could have long term consequences, you know, like the example of the possible flooding of the tunnel, sounds like a simple idea and has some appeal, but there's lots of downsides to   Michael Hingson ** 18:10 much less, the fact that there might very well be people down there that you don't want to see, perishes,   Chris Miller ** 18:20 yeah, return to their families. I'm sure they'd like that. And there may be other people, I understand that they've been running medical facilities and doing all sorts of clever things in the tunnel. And those people are not combatants. They're actually trying to help you, right?   Michael Hingson ** 18:37 Yeah, so it is one of those things that really points out that no solutions are necessarily easy at all, and we need to think pretty carefully about what we do, because otherwise there could be a lot of serious problems. And you're right   Chris Miller ** 18:55 exactly, and there's a lot of hard choices and often made hastily in emergency management, and this is one of the reasons why I've been a big defender of the recovery elements being involved in emergency management. You need to recovery people in the response activities too, because sometimes some of the choices you make in response might seem wonderful at the time, but are absolutely devastating in the recovery space, right?   Michael Hingson ** 19:25 Do you find that when you're in an emergency situation that you are afraid, or are you not afraid? Or have you just learned to control fear, and I don't mean just in a in a negative way, but have you learned to control sphere so that you use it as a tool, as opposed to it just overwhelming you.   Chris Miller ** 19:49 Yeah, sometimes the fee sort of kicks in afterwards, because often in the actual heat of the moment, you're so focused on on dealing with the problem. Problem that you really don't have time to be scared about it. Just have to deal with it and get on to next problem, because they're usually coming at you in a in a pretty tsunami like why? If it's a major incident, you've got a lot happening very quickly, and decisions need to be made quickly and often with less of the facts and you'd like to have at your fingertips to make some fairly life changing decisions for some people. But I would think what in quite tricky,   Michael Hingson ** 20:33 yeah, but I would think what that means is that you learn to control fear and not let it overwhelm you, but you learn that, yeah, it's there, but you use it to aid you, and you use it to help move you to make the decisions as best you can, as opposed to not being able to make decisions because you're too fearful,   Chris Miller ** 21:00 right? And decision paralysis can be a real issue. I remember undertaking an exercise some years back where a quite senior person called me into his office when it was over, was just tabletop, and he said, I'm not it. And I went. He said, I'm not really a crisis manager. I'm good in a business as usual situation where I have all the facts before me, and usually my staff have had weeks, months to prepare a detailed brief, provide me with options and recommendations I make a sensible decision, so I'm not really good on the fly. This is not me and and that's what we've been exercising. Was a senior team making decisions rather quickly, and he was mature enough person to realize that that wasn't really his skill set,   Michael Hingson ** 21:55 his skill set, but he said,   Chris Miller ** 21:59 he said, but I've got a solution. Oh, good, my head of property. Now, in many of the businesses I've worked with, the head of property, it HR, work, health and safety, security, all sorts of things go wrong in their day. You know, they can, they can come to the office and they think they're going to do, you know, this my to do list, and then all of a sudden, some new problem appears that they must deal with immediately. So they're often really good at dealing with whatever the hell today's crisis is. Now, it may not be enough to activate business continuity plan, but it's what I call elasticity of your business as usual. So you think you're going to be doing X, but you're doing x plus y, because something's happened, right? And you just reach out and deal with it. And those people do that almost on a daily basis, particularly if it's a large business. For instance, I worked with one business that had 155 locations in Australia? Well, chances are something will go wrong in one of those 155 locations in any given day. So the property manager will be really good at dealing, reaching out and dealing with whatever that problem is. So this, this senior colleague said, Look, you should make my property manager the chair of this group, and I will hand over delegations and be available, you know, for advice. But he should leave it because he's very good on the fly. He does that every day. He's very well trained in it by virtue of his business as usual, elasticity, smart move. And   Michael Hingson ** 23:45 it worked out,   Chris Miller ** 23:47 yes, yeah, we exercised subsequently. And it did work because he started off by explaining to his colleagues his position, that the head of property would step up to the plate and take over some more senior responsibilities during a significant emergency.   Michael Hingson ** 24:06 Okay, so how long were you with the police, and what did you do after that?   Chris Miller ** 24:17 With the police at nearly 17 years in Queensland, I had a period of operational work in traffic. I came from family of motorcycle and car racing type people, so yeah, it was a bit amusing that I should find my way there. And it actually worked out while I was studying too, because I had a bit of flexibility in terms of my shift rostery. And then when I started my masters, excuse me, my first masters, I sort of got too educated, so I had to be taken off operational policing and put the commissioner office. Hmm.   Michael Hingson ** 25:01 And what did you do there the commissioner's office?   Chris Miller ** 25:05 Yes. So I was much more involved in strategic planning and corporate planning and a whole lot of other moves which made the transition from policing actually quite easy, because I'd been much more involved in the corporate stuff rather than the operational stuff, and it was a hard transition. I remember when I first came out of operational policing into the commissioner's office. God, this is so dull.   Michael Hingson ** 25:32 Yeah, sitting behind a desk. It's not the same,   Chris Miller ** 25:37 not the same at all. But when I moved from policing into more traditional public service roles. I had the sort of requisite corporate skills because of those couple of years in the commission itself.   Michael Hingson ** 25:51 So when you Well, what caused you to leave the police and where did you go?   Chris Miller ** 25:59 Well, interestingly, when I joined, I was planning to leave. I sort of had three goals. One was get a degree leave at 30 some other thing, I left at 32 and I was head hunted to become the first female Workplace Health and Safety Inspector in Queensland, and at the time, my first and now late husband was very unwell, and I was working enormous hours, and I was offered a job with shorter hours and more money and a great opportunity. So I took it,   Michael Hingson ** 26:36 which gave you a little bit more time with family and him, exactly. So that was, was that in an emergency management related field,   Chris Miller ** 26:48 workplace health and safety, it can be emergencies, yeah? Well, hopefully not, yeah, because in the Workplace Health and Safety space, we would like people to prepare so there aren't emergency right? Well, from time to time, there are and and so I came in, what happened was we had a new act in Queensland, New Work, Health and Safety Act prior to the new Act, the police, fire and other emergency service personnel were statutory excluded from work health and safety provisions under the law in Queensland, the logic being their job was too dangerous. How on earth could you make it safe? And then we had a new government came in that wanted to include police and emergency services somehow or other. And I sort of became, by default, the Work Health and Safety Advisor for the Queensland Police at the time. There was no such position then, but somebody had to do it, and I was in the commissioner's office and showed a bit of interest that you can do that.   Michael Hingson ** 28:01 It's in the training,   Chris Miller ** 28:03 hmm, and, and I remember a particularly pivotal meeting where I had to be face the Deputy Commissioner about whether police would be in or out of that legislation, because they had to advise the government whether it's actually possible to to include police.   Michael Hingson ** 28:28 So what did you advise?   Chris Miller ** 28:31 Well, I gave him the pluses and minuses because whatever we decided it was going to be expensive, yeah, if we said no, politically, it was bad news, because we had a government that wanted us to say yes, and if we said yes, it was going to cost a lot of money make it happen.   Michael Hingson ** 28:49 What finally happened? Yes one, yes one, well, yeah, the government got its way. Do you think that made sense to do that was Yes, right.   Chris Miller ** 29:03 It always was. It always was right, because it was just nonsense that   Michael Hingson ** 29:11 police aren't included   Chris Miller ** 29:14 to exclude, because not every function of policing is naturally hazardous, some of it is quite right going forward and can be made safe, right, and even the more hazardous functions, such as dealing with armed offenders, it can be made safer. There are ways of protecting your police or increasing their bulletproof attire and various other pieces of training and procedures soon even possible.   Michael Hingson ** 29:51 But also part of that is that by training police and bringing them into it, you make them more. Which also has to be a positive in the whole process,   Chris Miller ** 30:05 absolutely, and I did quite a lot of work with our some people used to call them the black pajamas. They were our top of the range people that would deal with the most unpleasant customers. And they would train with our military in Australia, our counter terrorism people are trained with the military. The police and military train together because that expands our force capability. If something really disagreeable happens, so   Michael Hingson ** 30:42 it's got to start somewhere. So when, so all this wasn't necessarily directly related to emergency management, although you did a lot to prepare. When did you actually go into emergency management as a field?   Chris Miller ** 31:01 Oh, well. So I was involved in response when I was talking about rescue, search and rescue, and then increasingly, I became involved in exercising and planning, writing, procedures, training, all that, getting ready stuff, and then a lot more work in terms of debriefing, so observing the crisis centers and seeing if there could be some fine tuning even during the event, but also debriefing. So what did we actually learn? What do we do? Well, what might be do better next time? Well, there's some insights that the people that were most involved might have picked up as a result of this latest incident, whatever that might have been.   Michael Hingson ** 31:58 And so when you so where did you end up, where you actually were formally in the emergency management field?   Chris Miller ** 32:07 Well, emergency management is quite a broad field. Yeah, it's preparedness right through to response and recovery and everything in between. And so I've had involvement in all of that over the years. So from preparing with training and exercising right through to it's happening. You're hanging off the helicopter skids and so on.   Michael Hingson ** 32:34 So did you do this? Working   Chris Miller ** 32:36 it come back from you with a bit of a call. Oh, sorry. When through to response and recovery. You know, how are we going to respond? What are our options? What are our assets through to recovery, which is usually a long tail. So for instance, if it's a flood of fire or zone, it'll take a very long time to recover. You know, 911 you didn't rebuild towers and and rebuild that area quickly. It took years to put things back together again. Yeah,   Michael Hingson ** 33:11 the only thing about it is One can only hope that was we put things back together, and as we move forward, we also remember the lessons that we should learn from what happened in the past, absolutely, and I'm not sure that that always happens   Chris Miller ** 33:31 true, and that's why I often get a bit annoyed when I hear particularly politicians talk about lessons learned very hastily after The event. You know they say we will learn the lessons from this or that. No, don't you think? Because for those of us involved in the debriefing and lessons management space, we know that that you have observations, insights, lessons identified, but they're not learned, usually, until some considerable period thereafter when you make the necessary changes to training procedures, whatever it might be, so that those those learnings are embedded in the way forward.   Michael Hingson ** 34:18 Yeah, and not everybody learns the lessons who should learn the lessons, and they don't always listen to the people who really do understand. But you can only do what you can do as well. Well,   Chris Miller ** 34:34 we're trying to structure more of that with lessons management so that it's a lot less hit and miss. I mean, when I first came into emergency management, it was much more, much more, a sort of learning on the job, sometimes learning bad habits from people, and then gradually, hopefully and. Setting aside the bad habits and getting into the good habits. Now you can do a masters and PhDs in disaster management, thank goodness, so that we become much more sophisticated in terms of our evidence base and our research and our understanding. And as I said, this crossover so we learned a lot from what happened with 911 that might be applicable here in Australia, should something unpleasant in their larger cities happen too? So we learn from each other. It isn't a static environment, it's very much a fluid environment, and one that's moving forward. I'm happy to report.   Michael Hingson ** 35:40 Well, that's important that it moves forward and that we learn from what has happened now, of course, we have all sorts of things going on over here with air traffic controllers and losing communications and all sorts of other things that once again, causes people to need to learn how to very quickly react and make strong decisions and not panic with what's going on. I heard on the news this morning about somebody who saw two aircraft that were about to collide, and he was able to get them to divert so that they didn't hit each other, but radar hadn't detected it. So, you know, they're just the people are very resilient when they when they learn and understand what they need to do.   Chris Miller ** 36:34 And I've had the honor of working with air traffic controllers and doing some exercises with them. They're actually amazing people for a number of reasons. One is the stress levels of their job is just beyond belief. But two is they actually have to think in 3d so they've got their radar screens, which are 2d and they actually have to think in 3d which is a really rare and amazing skill. It's like a great sculptor. Yeah, in Europe, I've seen some wonderful sculpture, they actually have to think in 3d in terms of the positioning of their aircraft and how to deal with them. It's a it's a great set of skills, so never to be underestimated. And of course, it raises the question of aging infrastructure and an aging workforce too, something that in a lot of countries, yours and mine, it seems that we've been quite neglectful about legacy systems that we have not upgraded, and about the aging workforce that we have not invested enough effort in terms of bringing new people into the system so that, as our our long time warriors want to retire, and they're entitled to that can leave and Knowing that there will be more useful replacements.   Michael Hingson ** 38:04 I flew last week, and actually for one of my flights, sat next to an air traffic controller who was going to a meeting, which was fascinating. And same point was made that a lot of the infrastructure is anywhere from 25 to 50 years old, and it shouldn't be. It's so amazing that I would, I guess I would say our politicians, even though they've been warned so many times, won't really deal with upgrading the equipment. And I think enough is starting to happen. Maybe they will have to do it because too much is failing, but we'll see and to   Chris Miller ** 38:42 worry when people are doing things that are so important hastily. And interestingly, when I was exercising Sydney air traffic controllers, I usually got a glimpse of a new high tech solution that they were in the process of testing, which was going to put more cameras and more capability around the airfield than they'd ever had before, even though they're sitting in an $80 million tower that would be built for them with Australian tax dollars, but trying to get the system even more sophisticated, more responsive, because the flight levels coming in and out of Sydney continue to grow. 90% of Australians air traffic goes in and out of Sydney at some point in the day, yeah. So they're very busy there, and how can we provide systems that will support the capacity to do better for us and continue to maintain our sales flows?   Michael Hingson ** 39:50 So we met kind of through the whole issue of the business continuity Institute conference last year. What's the difference between emergency. Management and business continuity management   Chris Miller ** 40:03 interesting when I came out of emergency management, so things like the Bali bombings, the Indian Ocean tsunami and so on and so on. A deputy in the Department of Social Security where I used to work, said, oh, we need a business continuity manager. And I said, What's that? Yeah, excuse me, Hey, what's that? Well, I quickly learned it's basically a matter of scale. So I used to be in the business in emergencies, of focusing on the country, united, counter terrorism, all the significant parts of the country, blood, fire and so on, to one business at a time. So the basics of business, of emergency management, come across very neatly to business continuity. You're still preparing and responding and recovering, just on a smaller scale,   Michael Hingson ** 41:08 because you're dealing with a particular business at a time true, whereas emergency management is really dealing with it across the board.   Chris Miller ** 41:19 We can be the whole country, yeah, depending on what it is that you do in the emergency management space or a significant part of the country,   Michael Hingson ** 41:29 when did you kind of transition from emergency management and emergency preparedness on a on a larger scale to the whole arena of business continuity?   Chris Miller ** 41:40 Well, I still keep a foot in both camps. Actually, I keep, I keep boomeranging between them. It depends on what my clients want. Since I'm a consultant now, I move between both spaces.   Michael Hingson ** 41:57 When did you decide to be a consultant as opposed to working for our particular organization   Chris Miller ** 42:04 or the I was a bit burnt out, so I was happy to take a voluntary redundancy from the government and in my consultancy practice   Michael Hingson ** 42:12 from there, when did that start?   Chris Miller ** 42:16 October of 10.   Michael Hingson ** 42:18 October of 2010, yep. Okay, so you've been doing it for almost 15 years, 14 and a half years. Do you like consulting?   Chris Miller ** 42:29 Yeah, I do, because I get to work program people who actually want to have me on board. Sometimes when you work as a public servant in these faces. Yeah, you're not seen as an asset. You're a bit of an annoyance. When people are paying you as a consultant, they actually want you to be there,   Michael Hingson ** 42:55 yeah? Which? Which counts for something, because then you know that you're, you're going to be more valued, or at least that's the hope that you'll be more valued, because they really wanted to bring you in. They recognize what you what you brought to the table as it were.   Chris Miller ** 43:12 Yes, um, no, that's not to say that they always take your recommendations. Yeah. And I would learn to just, you know, provide my report and see what happens.   Michael Hingson ** 43:24 So was it an easy transition to go into the whole arena of business continuity, and then, better yet, was it an easy I gather it was probably an easy transition to go off and become a consultant rather than working as you had been before?   Chris Miller ** 43:39 Well, the hours are shorter and the pain is better.   Michael Hingson ** 43:41 There you are. That helps.   Chris Miller ** 43:48 Tell me if you would a lot more flexibility and control over my life that I didn't have when I was a full time public servant.   Michael Hingson ** 43:55 Yeah, yeah. And that that, of course, counts for a lot, and you get to exercise more of your entrepreneurial spirit, yes, but   Chris Miller ** 44:09 I think one of the things is I've often seen myself as very expensive public asset. The Australian taxpayer has missed a lot of time and effort in my training over very many years. Now they're starting to see some of the return on that investment   Michael Hingson ** 44:25 Well, and that's part of it. And the reality is, you've learned a lot that you're able to put to you, so you bring a lot of expertise to what you do, which also helps explain why you feel that it's important to earn a decent salary and or a decent consulting fee. And if you don't and people want to just talk you down and not pay you very much, that has its own set of problems, because then you wonder how much they really value what you what you bring.   Chris Miller ** 44:55 Yes. And so now i. Through the World Bank and my international consultancy work, I'm sharing some of those experiences internationally as well.   Michael Hingson ** 45:11 So you mentioned the World Bank, who are some of your clients, the people that you've worked with, the   Chris Miller ** 45:18 World Bank doesn't like you talking too much about what you do?   Michael Hingson ** 45:20 Yeah, that's, I was wondering more, what are some of the organizations you worked with, as opposed to giving away secrets of what you   Chris Miller ** 45:31 do? Well, for the wellbeing club, basically worked in the health sector in Africa and in APAC, okay, and that's involved working with Ministries of Health, you know, trying to get them in a better state of preparing this, get their plans and better shape, get them exercising those plans and all that kind of important stuff, stuff that we kind of take for granted in Our countries, in yours well, with FEMA, although, what's left of FEMA now? Yeah, but also in my own country, you know, we're planning and exercising and lessons management and all these things are just considered, you know, normal operations when you're talking to low and middle income countries. And no, that isn't normal operations. It's something that is still learning, and you have the honor to work with them and bring them into that sort of global fold about how these things are done.   Michael Hingson ** 46:35 Well, you worked in some pretty far away and and relatively poor countries and so on. I assume that was a little bit different than working in what some people might call the more developed countries. You probably had to do more educating and more awareness raising, also,   Chris Miller ** 46:55 yes and no. The African country I worked in a lot of these people had studied at Harvard and some of your better universities. But what I noticed was, as brilliant as those people were, and as well trained and educated, there weren't enough of them. And that was one of the real problems, is, is trying to expand the workforce with the necessary skills in emergency management or whatever else you might be trying to do pandemic preparedness or something. Don't have enough people on the ground in those countries that have the necessary skills and experience.   Michael Hingson ** 47:44 Were you able to help change that?   Chris Miller ** 47:48 Yeah, we set up some training programs, and hopefully some of those continue beyond our time with them.   Michael Hingson ** 47:58 So again, it is some awareness raising and getting people to buy into the concepts, which some will and some won't. I remember while at the Business Continuity Institute, one of the people said the thing about the people who attend the conference is they're the what if people, and they're always tasked with, well, what if this happens? What if that happens? But nobody listens to them until there's really an emergency, and then, of course, they're in high demand. Which, which I can understand.   Chris Miller ** 48:33 That's why you want exercises, because it raises awareness so that, so that the what if, the business continuity people are thinking that emergency managers are a bit more front of mind for some of the senior people, it's less of a surprise when something unpleasant happens. Yeah.   Michael Hingson ** 48:56 Well, how is the whole concept and the whole structure or theory of emergency management, changed. You've been involved in this a long time. So how has it evolved and changed over the years?   Chris Miller ** 49:10 Much more education, formal education, not learning on the job, actually going to university and learning properly, but much more evidence based, much more structured lessons management, much more technology. There's so many changes, at least to be very long.   Michael Hingson ** 49:31 Does AI come into play in emergency management? Yet,   Chris Miller ** 49:37 I think it's coming in. More and more we're using it for prediction of fire behavior and all sorts of things now,   Michael Hingson ** 49:47 yeah, and that, and that makes sense, that we're, we're starting to see where the whole technology and the whole ability to monitor so many things. Can tell us there's a fire starting or something is happening a lot more quickly than we used to be able to do it. I'm not sure that we're there yet with earthquakes, but even with earthquakes, we're getting warnings a little bit more quickly than we used to. We had an earthquake here in Southern California a couple of weeks ago, and I forget exactly, but it was a number of seconds that people had some decent warnings. So by the time it was analyzed and determined that there was going to be an earthquake, there was still time to issue a warning that alerted people, because she still had to react pretty quickly if you wanted to take advantage of it. But I think that we're only going to see more and more technological changes that will help the process be better,   Chris Miller ** 50:55 absolutely. And one of the big problems that we're having is a lot of our previous sort of fire mapping, fire behavior, flood mapping is out of date very quickly, because of development and climate change and all sorts of factors, previous behaviors are not actually a very good model, but an AI permits us to do things faster.   Michael Hingson ** 51:24 Yeah, we're going to have to just continue, certainly to encourage it. And again, it's one of those areas where the reality is all of the skills that we and tools that we can bring to the to the process are absolutely appropriate to do, because otherwise we just either take a step backward or we don't progress at all   Chris Miller ** 51:49 well. And to give you another example, um, Life Savers, New South Wales lifesavers. Here, I run the largest grain fleet in the country now for a long time, life saving used to be sort of volunteers, and in pretty old tech, not anymore, oh boy. And they're even looking at things like deploying life saving devices off their drones as they get bigger and smarter and heavier lifting to be able to drop things to people in distress. We're using it for shark netting, whereas we used to take a boat out and check the shark nets, now we can send the drones out, and then if you need to send the boat out, you're not wasting a lot of money chugging up and down in your boat. So there's all sorts of savings and adjustments in this space, in technology with AI and all sorts of other fancy devices like drones,   Michael Hingson ** 52:54 how about emergency management and so on, in terms of dealing with different kinds of people, like people with disabilities, people who are blind or deaf or hard of hearing, maybe heavy people, people who are in the autism spectrum and so on has emerged. Have emergency managers gotten better at dealing with different kinds of disabilities? How much real awareness raising and understanding has gone into all of that   Chris Miller ** 53:26 well. Towards the end of last year, there was a big package of work done by EMA Emergency Management Australia, being conducted in conjunction with AD the Australian Institute of disaster resiliency, and that's in the disability space and the whole lot of that's rolling out in workshops all over the country to try and do even better. Yes, it's still a weakness, I would have to agree, and we still need to do a whole lot better in that whole space of some of those vulnerable groups that you mentioned, and hopefully some of this important initiative that's sponsored by the government and will help raise awareness and improve response activities in the future.   Michael Hingson ** 54:15 I would also point out, and it's, of course, all about training to a degree, because, you know, people say, well, blind people can't do this, for example, or they can't do that. And the reality is, blind people can, if they're trained, if they gain self confidence, if they're given and put it in an environment where they're able to be given confidence to do things. The reality is, blindness isn't the challenge that most sighted people would believe it to be, but at the same time, I think that one of the biggest things, and I saw it on September 11, one of the biggest things, is information, or lack of information. I asked several times what was going on, and no one who clearly had to know. Who would say what was occurring. And I understand some of that because they they didn't know whether I would just panic because they said airplanes had deliberately been crashed into the towers or not. But also, I know that there was also a part of it, which was, when you're blind, you can't deal with any of that. We're not going to tell you, we don't have time to tell you. Information, to me, is the most important thing that you can provide, but I but I do appreciate there. There are two sides to it, but it is also important to recognize that, with a lot of people who happen to have different kinds of disabilities, providing information may very well be an enhancement to their circumstances, because they can make decisions and do things that they might not otherwise have been able to do. Well,   Chris Miller ** 55:50 it was certainly the case for you, because you had information and you had preparedness before 911 right? You were able to respond in more effective ways because you knew what was what. And we certainly saw that in covid, for instance, even things like translating information into different languages. In Australia, we have people from, I think the last census, 170 countries, they don't all speak English as their first language. And having worked with Aboriginal people for eight years, quite specifically, one of my dear friends, English was her sixth language.   Michael Hingson ** 56:32 But at the same time,   Chris Miller ** 56:33 go ahead, yeah, and yet we keep putting information out in all that well, no, we need to do much better in the language phase, in the preparedness space of people with all sorts of challenges. We need to reach out to those people so that as you were prepared for 911 and you knew where the fire escapes were, and this and that really paid benefits on the day that we've done that, that we've taken reasonable steps to prepare everyone in the community, not just the English speakers or the this or that, right? All people get the chance to understand their situation and prepare apparently,   Michael Hingson ** 57:22 I know that if I had had more information about what had occurred, I may very well have decided to travel a different way to leave or after leaving the tower and the building. I might have gone a different way, rather than essentially walking very much toward tower two and being very close to it when it collapsed. But I didn't have that information because they wouldn't provide that. So not helpful. Yeah, so things, things do happen. So I'm sure that along the way you've had funny experiences in terms of dealing with emergencies and emergency management. What's the funniest kind of thing that you ever ran into? I'll   Chris Miller ** 58:08 come back to the old packers, but just quickly, that whole crisis communication space is also a big development in emergency management. Yeah, a long time we kind of kept the information to ourselves, but we realize that knowledge is power. We need to get it out there to people. So we do a lot more with alerts on the phones and all sorts of clever things now, right? Funny things? Well, there's so many of those, which one probably most recently is the dreaded alpacas where I live now, as you see, well, as some people who might see the video of this, I live by the beach, which is pretty common for a lot of Australians. Anyway, we have had fires up in in a nice valley called kangaroo Valley. Then a lot of people that live there are sort of small farmlets. There are some dairy farms and people that are more scale farmers, but other people just have a small plot, excuse me, maybe a couple of horses or something or other. And and then when we had fires up there a few years back, we set up emergency evacuation centers for them, and we set them up for dogs and cats and small animals, and we had facility for horses at the nearby race grounds and so on. But we weren't expecting our hackers and alpacas are actually quite big, and they spit and do other things quite under manage. So I remember we rang up the race course manager and we said, we've got alpacas. What you got? What I. I said, Well, they're sort of about the size of a horse. He said, Yes, yes, but we know what to do with horses. We know what the hell to do without Yes. Anyway, eventually we moved the alpacas to horse stables and kept them away from the horses because we weren't sure how to do and interact. Yeah. And the owner of these alpacas was so attached to her animals that she she insisted on sleeping in her Carney her alpacas. And some people are very attached to their animals, even if they're a little on the large side. Yeah.   Michael Hingson ** 1:00:37 Well, I know during the fires that we had here in Southern California back in January, there were a number of people who had horses and were very concerned about evacuating them, and, of course, other animals as well. But the horses especially were were dealt with, and they had emergency well, they had places to take them if they could get the horses out. I don't know whether we lost horses or how many we lost during all the big fires, but yeah,   Chris Miller ** 1:01:10 I'm serious far as new Canberra, which is my city of residence for many years, and what happened? I decision. What happened was, quite often, the men were all fighting the fires, and the women were left with with smoke affected horses. Oh, and they were trying to get them onto the horse flight. Now, as we quickly discovered, horses are pretty smart, and they're not keen on being near fires. They don't want to be there, right? So they become quite a challenge to me. And to put a horse float onto your vehicle is no easy thing when you've never done it before and you're trying to do it in a crisis. So when all that was over, one of the lessons that we did learn was we arranged to have a sort of open day at the near, nearby race course. We've actually taught people to put the trailer on the back of the vehicle, to deal with a fractious horse, to sort of cover its face or protect it from the smoke and do all sorts of helpful things. So sometimes, when we get it wrong, we do learn and make some important improvements like it.   Michael Hingson ** 1:02:32 What's the kind of most important advice you would give to somebody who's new in emergency management or interested in going into the field   Chris Miller ** 1:02:42 and sign up for a good course, do a bachelor or master's degree in emergency management, because not only will you learn from your instructors, you'll learn from your colleagues, and this is a networking business,   Michael Hingson ** 1:02:56 yeah. Well, I want to Oh, have you? I haven't asked you. Have you written any books? No, you haven't okay? Because if you had, I'd ask you to send me book covers so that we could put them in the show notes. Well, there's something for you to look at in the near future. You could learn to be an author and add that to your skill repertoire. I want to thank you for being Yeah. Well, there is always that right, too many emergencies to manage. Well, Chris, I want to thank you for being here, and I want to thank all of you for listening and being with us today. I hope that this has been helpful and interesting and educational. I found it so I'd love to hear your thoughts, and I'm sure Chris would as well. Chris, how can people maybe reach out to you if they'd like to do. So,   Chris Miller ** 1:03:42 yeah, sure. LinkedIn is a good way to find me, and I've given you all those details. So   Michael Hingson ** 1:03:49 go ahead and say your LinkedIn name anyway.   Chris Miller ** 1:03:53 Good question. Yeah, it's before cross. This is my business   Michael Hingson ** 1:03:58 name before being the number four crisis. That's it.   Chris Miller ** 1:04:03 My LinkedIn name is,   Michael Hingson ** 1:04:08 says before   Chris Miller ** 1:04:09 process, yeah, and your email is going to be full process on LinkedIn.   Michael Hingson ** 1:04:16 Chris Miller at before before crisis, and email is number four process. And in email, it's before, no, it's, it's Chris Miller, before crisis, again, isn't   Chris Miller ** 1:04:30 it? It's Chris at default process, Chris at before crisis.com.au,   Michael Hingson ** 1:04:35 yeah, okay, memorizing the   Chris Miller ** 1:04:41 reason why it's led to be number four crisis right is I like to see my clients before the crisis, right, and I know they'll be more motivated after the crisis.   Michael Hingson ** 1:04:53 Well, I hope that you'll reach out to Chris and find her on LinkedIn, and all the information is in the show notes. She is right. But. Always like to get people to say it, if they can. I'd love to hear from you. Feel free to email me at Michael H I M, I C H, A, E, L, H i at accessibe, A, C, C, E, S, S i b, e.com, or go to our podcast page, w, w, w, dot Michael hingson, that's m, I C, H, A, E, L, H, I N, G, s o n.com/podcast, podcast singular that is, wherever you're listening or watching, please give us a five star rating. We really value your ratings and your reviews and input. We appreciate it, and for all of you and Chris you as well, if you know of anyone who ought to be a guest, or you think should be a guest on unstoppable mindset, we're always looking for more people to talk with and have conversations with, so please introduce us. We're always excited to get that kind of thing from you as well. So once again, Chris, I just want to thank you for being here. This has been fun today.   Chris Miller ** 1:05:54 Thank you, Michael. It was fun to meet   Michael Hingson ** 1:06:02 You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael hingson.com slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael hingson.com. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael hingson.com forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit www.accessibe.com . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.

Employment Matters
682: Workplace Safety and Health Issues in Canada

Employment Matters

Play Episode Listen Later Jul 9, 2025 11:12


In today's episode, we discuss the difference between the Workplace Health and Safety/Occupational Health and Safety regulatory regime and the Workers' Compensation regime in Canada. Subscribe to our podcast today to stay up to date on employment issues from law experts worldwide.Host: Mark Alward (email) (Taylor McCaffrey LLP / Manitoba)Guest Speaker: Jamie Jurczak (email) (Taylor McCaffrey LLP / Manitoba)Support the showRegister on the ELA website here to receive email invitations to future programs.

The Health Literacy 2.0 Podcast
Episode 54 - How To Create The Right Workplace Culture For Better Workplace Health & Well-Being - with Nia Pommerenke from SeaBright Culture Solutions

The Health Literacy 2.0 Podcast

Play Episode Listen Later Jun 17, 2025 28:10


In the latest episode of The Health Literacy 2.0 Podcast, host Seth Serxner sits down with Nia Pommerenke, Founder of SeaBright Culture Solutions, to talk about what it really takes to build a workplace culture that champions health, wellbeing, and lasting success.Nia shares how clear values, strong leadership, and an engaged environment drive not only retention and productivity but also health literacy and trust. The big takeaway? Defining and living your culture from the top down isn't optional - it's the smartest investment you can make in your people and your company's future.Nia has spent over 25 years immersed in the world of HR, always gravitating towards the elements that shape people's experience at work: culture, engagement, and leadership. Nearly a decade ago, she launched her own consulting business, initially offering a broad range of HR services.However, Nia soon discovered her passion for workplace culture and has since made it the core of her work. Today, she is dedicated to helping organizations strengthen culture as a key driver of both well-being and performance.Seth and Nia also discuss:☑️ The criticality of culture assessments before making changes.☑️ Distinguishing between stated values and lived values in the workplace.☑️ Why organizations often misdiagnose problems, overlooking culture as the root cause.☑️ The implications of leaders seeing culture as a "leadership imperative."☑️ The vital role of psychological safety for wellbeing and performance.☑️ Strategies to stop the spread of disengagement.☑️ Concrete actions senior leaders can take to model the desired culture.Building a healthier workplace isn't about surface-level programs or slogans - it's about embedding core values, fostering psychological safety, and supporting leaders to sustain change.Learn About EdLogicsWant to see how EdLogics' gamified platform can boost health literacy, drive engagement in health and wellness programs, and help people live happier, healthier lives?Visit the EdLogics website: www.edlogics.com/solutions-for-employers Links:Website: www.seabrighthr.comLinkedIn profile: www.linkedin.com/in/nia-pommerenke

The Front Page
Experts push back against WorkSafe reforms - as research warns of potential for a Pike River repeat

The Front Page

Play Episode Listen Later Jun 4, 2025 19:33 Transcription Available


A new study suggests that another Pike River mine disaster is likely. The Victoria University of Wellington researchers say the failures that lead to the disaster that killed 29 men could happen again at any other organisation. One of their "potentially disturbing observations" is that health & safety training, auditors, and well-qualified staff were not enough to prevent failure – and may also have provided an "illusion of certainty" and overconfidence. The new research has come amidst a slew of changes to health and safety legislation being pushed through by the Government, which has sparked warnings from advocates. One of those is Mike Cosman, an independent health and safety practitioner who sat on the Independent Taskforce on Workplace Health & Safety established after the Pike River disaster. And he joins us now on The Front Page to discuss this new study and the proposed changes. Follow The Front Page on iHeartRadio, Apple Podcasts, Spotify or wherever you get your podcasts. You can read more about this and other stories in the New Zealand Herald, online at nzherald.co.nz, or tune in to news bulletins across the NZME network. Host: Chelsea DanielsSound Engineer/Producer: Richard MartinProducer: Ethan SillsSee omnystudio.com/listener for privacy information.

Kerre McIvor Mornings Podcast
Kerre Woodham: Our workplace fatality rate is appalling

Kerre McIvor Mornings Podcast

Play Episode Listen Later Jun 3, 2025 6:00 Transcription Available


On average, there are 73 work-related deaths in New Zealand every single year. Relative to the number of people in employment, the New Zealand workplace fatality rate is double that of Australia, and it hasn't shifted in many, many years. More road cones have not made a difference. The New Zealand rate is similar to the rate the UK experienced back in the 1980s. The gap between New Zealand and Australia is consistent across most industries and occupations. It's not like we've got one that is more dangerous than any other, which is why it's throwing these figures out. It's consistent across industries and occupations. Looking at the construction industry, the New Zealand fatality rate is 4.41 workers every 100,000 compared to 2.93 workers in every 100,000. The workplace injury rates tell a similar story. New Zealand injury rates, as reported by ACC have improved over time, however the Australian rate is 25% lower, the UK 45% lower. Why? Why are we so much worse than other countries we should be able to compare ourselves with? Brooke van Velden, the Minister for Workplace Safety, says we're overregulated. That there are too many rules and the fear of prosecution is making workplaces less safe. “We're changing the focus of worker health and safety to focusing on the critical risks, those things that can cause deaths and serious injury, and at the same time, I'm changing the focus of WorkSafe to care about deaths and serious injury as well and not sweating the small stuff because we've had a culture of too much over compliance, ticking all the boxes, trying to get all of the paperwork done, rather than focusing on, do I actually do anything in my workplace that could cause death or serious injury? And are we doing that correctly? “So I'm saying to everybody out there, let's not sweat the small stuff. Let's focus on those deaths and serious injury activities and let's have WorkSafe going on site providing more upfront guidance so that they're here to help rather than having too much of the stick.” Who was it that said there are no more chilling words than “hi, we're from the government. We're here to help”? It was an American, I'm sure. Is there going to be able to be a change of emphasis? If all of a sudden, Workplace Safety says, ‘hey, we're here to help. We're here to help you, as the employer, make the workplace safer'. Are we able to pivot away from thinking ‘if Health and Safety come in here, they're going to find all sorts of nitpicky things and make my life misery', to ‘might ring Workplace Health and Safety and see how they can help me'. It's going to take a big mind shift. Mike said this morning he thought there were too many rules and there probably are for people who are educated, who have choices about what they do, who have choices about where they work. For people who don't have the luxury of telling a boss to stick it if they're asked to do something they think is really dangerous, or to do something with equipment they think is dangerous, rules are required. But they need to be clear, they need to be effective and if they're not working, do away with them. And I think most importantly, employees need to be on board with them. The number of times I've had employers ring in and tell me that as required by law, they bring in the safety gear, they instruct the workers to wear it, they do spot cheques to ensure the workers are wearing it, and the workers are not wearing it. They say that the goggles mist up. That the harnesses mean that they can't rely on their own wits to go about the building, and they'd rather risk death than rely on their own sense of balance. The employees don't seem to value their lives in some cases. You've got to get employees on board as well. There has to be a culture of safety, that workers have to value themselves and employers have to value their workers. And you can't regulate for that. You can't red cone that. I tend to agree that too many rules just mean the important ones get lost in the noise. Too many road cones and you don't know when it's dangerous and when it's not. But our work-related deaths are appalling. And they've been appalling for a very, very long time. How do we fix it? It's only those workers in dangerous occupations, mainly men, and the bosses in those dangerous occupations that can tell us. See omnystudio.com/listener for privacy information.

IHSA Safety Podcast
JHSC & WHSC Overview—Roles, Legal Requirements, and Best Practices (Part 3)

IHSA Safety Podcast

Play Episode Listen Later Apr 14, 2025 21:00


This episode of the IHSA Safety Podcast is the final segment on the roles and legal requirements of Joint Health and Safety Committees (provincial legislation) and Workplace Health and Safety Committees (federal legislation) in Ontario, featuring IHSA's Alain Leger and Doug Heintz.JHSCs & WHSCs play vital roles in Ontario workplaces. Alain and Doug iterate that a key function of both committees is to conduct regular monthly inspections in the workplace. On the provincial level, worker committee members choose a certified member to inspect the workplace, and it is recommended that management workers complete inspections as well. From the federal perspective, no one individual is selected; every member is trained so they can identify hazards and concerns that other workers might overlook.Once a source of danger is reported after inspections, the committee members investigate the issue and make written recommendations to the employer to address the identified hazards. Certified members and their worker representatives can order the employer to stop work if it is considered too dangerous until hazards are properly controlled.Alain and Doug also address questions on best practices, such as steps to take if a committee cannot reach a consensus on a recommendation, what happens in the event of a worker's critical injury or death, and the kind of support the employer is expected to provide to the committee.Free ResourcesWorkplace InspectionsInspections ChecklistJoint Health and Safety Committee (JHSC)JHSC/Health & Safety RepresentativeGuideline for Health and Safety RepresentativesSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Health and Safety To Go!
Climate Change Impacts on Workplace Health and Safety with Dr. Sarah Henderson

Health and Safety To Go!

Play Episode Listen Later Apr 9, 2025 11:25


Extreme weather events driven by climate change are happening across Canada with increasing frequency. Dr. Sarah Henderson joins us to discuss the potential impacts on workers and how workplaces can build more climate resiliency.

IHSA Safety Podcast
JHSC & WHSC Overview—Roles, Legal Requirements, and Best Practices (Part 2)

IHSA Safety Podcast

Play Episode Listen Later Mar 31, 2025 28:38


This episode of the IHSA Safety Podcast continues the discussion on the roles and legal requirements of Joint Health and Safety Committees (provincial legislation) and Workplace Health and Safety Committees (federal legislation) in Ontario, and features IHSA's Alain Leger and Doug Heintz. JHSCs and WHSCs play crucial roles in identifying hazards, improving workplace conditions, and ensuring compliance with legislation. In Ontario, one half of the committee members must be worker members chosen by the workers or, if in a unionized environment, they would come chosen by the trade union or the union itself. The other half of the committee members must be workers who exercise managerial functions, such as managers and supervisors.On the provincial side, certification is required for at least one worker and one management member of the committee. The Ministry of Labour, Immigration, Training and Skills Development (MLITSD) has a training standard for JHSC certification, which is completed in two parts: Part One covers general knowledge and legislative requirements, and Part Two covers sector-specific hazards. On the federal side, it's mandatory for all WHSC members to be trained.Alain states that JHSC meetings must occur during regular working hours, which aligns with paid time. The minimum requirement for JHSC meetings is once every three months, while federal requirements for WHSC meetings are nine times annually. Alain and Doug also address other questions about committee meetings, such as how meeting agendas are prepared, how members are informed of upcoming meetings, and if a quorum is necessary to hold a meeting. Free ResourcesJoint Health and Safety Committee (JHSC)JHSC/Health & Safety RepresentativeGuideline for Health and Safety RepresentativesSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Multiply Your Success with Tom DuFore
249. The 6 Pillars of Workplace Health—Glenn Akramoff

Multiply Your Success with Tom DuFore

Play Episode Listen Later Mar 17, 2025 30:14


What is at the center of your organization? Or rather, what is the heart of your organization? Is it money, customers, franchises, or something else? And what is holding up that center? Our guest today is Glenn Akramoff, and he shares with us his six pillars of workplace health from his book, “The Human Centered Team.”TODAY'S WIN-WIN: Every business is created in some way to serve a human being.   LINKS FROM THE EPISODE:You can visit our guest's website at: https://akramoff.com/Attend our Franchise Sales Training Workshop:  https://bigskyfranchiseteam.com/franchisesalestraining/Get a copy of our guest's book: CLICK HERE.If you are ready to franchise your business or take it to the next level: CLICK HERE.Connect with our guest on social:ABOUT OUR GUEST:Glenn's life experiences and core values are the center of his purpose. Having worked from seasonal maintenance to City Manager and now consultant and business owner over a 30-year career, he's observed a connection between fulfillment at work and happiness at home. He has an intense desire to improve the lives of everyone he works with. Glenn creates environments that are innovative, inclusive, growing, and rich in communication and respect. His Human Centered program empowers teams and leaders to overcome and succeed together.ABOUT BIG SKY FRANCHISE TEAM:This episode is powered by Big Sky Franchise Team. If you are ready to talk about franchising your business you can schedule your free, no-obligation, franchise consultation online at: https://bigskyfranchiseteam.com/.The information provided in this podcast is for informational and educational purposes only and should not be considered financial, legal, or professional advice. Always consult with a qualified professional before making any business decisions. The views and opinions expressed by guests are their own and do not necessarily reflect those of the host, Big Sky Franchise Team, or our affiliates. Additionally, this podcast may feature sponsors or advertisers, but any mention of products or services does not constitute an endorsement. Please do your own research before making any purchasing or business decisions.

IHSA Safety Podcast
JHSC & WHSC Overview: Roles, Legal Requirements, and Best Practices (Part 1)

IHSA Safety Podcast

Play Episode Listen Later Mar 17, 2025 13:00


This episode of the IHSA Safety Podcast discusses the roles and legal requirements of Joint Health and Safety Committees (provincial legislation) and Workplace Health and Safety Committees (federal legislation) in Ontario and features IHSA's Alain Leger and Doug Heintz.A Joint Health and Safety Committee (JHSC) and a Workplace Health and Safety Committee (WHSC) are composed of workers and employee representatives who are mutually committed to improving health and safety conditions in the workplace. They help raise awareness of health and safety issues in the workplace, recognize and identify workplace risks, and develop recommendations to the employer to address those risks.Alain and Doug explain the differences in legislative requirements for a health and safety committee in provincial and federally regulated workplaces. For workplaces in Ontario with 20 or more employees, a Joint Health and Safety Committee is required, and it must have at least two members. For those with 50 or more employees, a committee must have at least four members. For federal requirements, workplaces with 20 or more employees require a Workplace Health and Safety Committee; however, there is no specification on the number of members required.Alain and Doug mention and define other committees in the workplace, such as the Worker Trades Committee (provincial) and the Policy Committee (federal). They also discuss the definition of ‘regularly employed' from both provincial and federal perspectives, to help determine if a Joint/Workplace Health and Safety Committee is required in a workplace. Free ResourcesJoint Health and Safety Committee (JHSC)JHSC/Health & Safety RepresentativeGuideline for Health and Safety RepresentativesSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

myPODCAST. Ein Medium der voestalpine
21 EN: Beyond Check-Ups – Workplace Health & Emergency Care at voestalpine

myPODCAST. Ein Medium der voestalpine

Play Episode Listen Later Mar 5, 2025 10:15


A heart attack at the workplace or an accident in the factory – in medical emergencies like these, quick assistance is crucial. That's why voestalpine has a well-equipped occupational health service at its Linz site. In episode 21 of myPODCAST, Medical Director Sylvia Hammer-Stelzmüller and Charlotte Dichtl, responsible for health and occupational psychology, share insights into the specific areas covered by occupational health services and explain why, in addition to preventive medical check-ups and physiotherapy, there is also a dedicated helpline for concerns. voestalpine AG online: https://www.voestalpine.com voestalpine Job Portal: https://jobs.voestalpine.com/ myPODCAST is a voestalpine medium for all employees, as well as for voestalpine fans and future colleagues. New episodes of myPODCAST are released on the first Wednesday of every month. myPODCAST is produced by wepodit

Sarcoma CancerCare Connect Education Workshops
Cancer in the Workplace, Health Insurance, Finances and Returning to School

Sarcoma CancerCare Connect Education Workshops

Play Episode Listen Later Dec 13, 2024 66:03


- Overview of the Challenges Young Adults Living with Cancer Face - Talking with the Health Care Team About Survivorship Questions & Concerns - Choosing Who & What to Tell Others: Disclosure - School: Deciding How to Deal with Financing Education– Community College, Technical Training, College, Graduate School – Scholarships - Financial Concerns, Including Health Insurance, School, College & Career - Knowing Your Rights: ADA (Americans with Disabilities Act), FMLA (Family Medical Leave Act) & Additional Legal Protections - Working During Cancer Treatment: Suggestions from the Health Care Team - Dealing with Physical Changes Due to Cancer or Its Treatment - Short & Long-Term Follow-Up for Young Adult Cancer Survivors: Young Adult Follow-Up Clinic - Coping with Fear of Cancer Recurrence - Guidelines to Prepare for Telehealth/Telemedicine Appointments, Including Technology, Prepared List of Questions, Quality-of-Life Concerns & Discussion of OpenNotes - Questions to Ask Our Panel of Experts

Lung Cancer CancerCare Connect Education Workshops
Cancer in the Workplace, Health Insurance, Finances and Returning to School

Lung Cancer CancerCare Connect Education Workshops

Play Episode Listen Later Dec 13, 2024 66:03


- Overview of the Challenges Young Adults Living with Cancer Face - Talking with the Health Care Team About Survivorship Questions & Concerns - Choosing Who & What to Tell Others: Disclosure - School: Deciding How to Deal with Financing Education– Community College, Technical Training, College, Graduate School – Scholarships - Financial Concerns, Including Health Insurance, School, College & Career - Knowing Your Rights: ADA (Americans with Disabilities Act), FMLA (Family Medical Leave Act) & Additional Legal Protections - Working During Cancer Treatment: Suggestions from the Health Care Team - Dealing with Physical Changes Due to Cancer or Its Treatment - Short & Long-Term Follow-Up for Young Adult Cancer Survivors: Young Adult Follow-Up Clinic - Coping with Fear of Cancer Recurrence - Guidelines to Prepare for Telehealth/Telemedicine Appointments, Including Technology, Prepared List of Questions, Quality-of-Life Concerns & Discussion of OpenNotes - Questions to Ask Our Panel of Experts

Chronic Myelogenous Leukemia CancerCare Connect Education Workshops
Cancer in the Workplace, Health Insurance, Finances and Returning to School

Chronic Myelogenous Leukemia CancerCare Connect Education Workshops

Play Episode Listen Later Dec 13, 2024 66:03


- Overview of the Challenges Young Adults Living with Cancer Face - Talking with the Health Care Team About Survivorship Questions & Concerns - Choosing Who & What to Tell Others: Disclosure - School: Deciding How to Deal with Financing Education– Community College, Technical Training, College, Graduate School – Scholarships - Financial Concerns, Including Health Insurance, School, College & Career - Knowing Your Rights: ADA (Americans with Disabilities Act), FMLA (Family Medical Leave Act) & Additional Legal Protections - Working During Cancer Treatment: Suggestions from the Health Care Team - Dealing with Physical Changes Due to Cancer or Its Treatment - Short & Long-Term Follow-Up for Young Adult Cancer Survivors: Young Adult Follow-Up Clinic - Coping with Fear of Cancer Recurrence - Guidelines to Prepare for Telehealth/Telemedicine Appointments, Including Technology, Prepared List of Questions, Quality-of-Life Concerns & Discussion of OpenNotes - Questions to Ask Our Panel of Experts

Thyroid Cancer CancerCare Connect Education Workshops
Cancer in the Workplace, Health Insurance, Finances and Returning to School

Thyroid Cancer CancerCare Connect Education Workshops

Play Episode Listen Later Dec 13, 2024 66:03


- Overview of the Challenges Young Adults Living with Cancer Face - Talking with the Health Care Team About Survivorship Questions & Concerns - Choosing Who & What to Tell Others: Disclosure - School: Deciding How to Deal with Financing Education– Community College, Technical Training, College, Graduate School – Scholarships - Financial Concerns, Including Health Insurance, School, College & Career - Knowing Your Rights: ADA (Americans with Disabilities Act), FMLA (Family Medical Leave Act) & Additional Legal Protections - Working During Cancer Treatment: Suggestions from the Health Care Team - Dealing with Physical Changes Due to Cancer or Its Treatment - Short & Long-Term Follow-Up for Young Adult Cancer Survivors: Young Adult Follow-Up Clinic - Coping with Fear of Cancer Recurrence - Guidelines to Prepare for Telehealth/Telemedicine Appointments, Including Technology, Prepared List of Questions, Quality-of-Life Concerns & Discussion of OpenNotes - Questions to Ask Our Panel of Experts

Triple Negative Breast Cancer CancerCare Connect Education Workshops
Cancer in the Workplace, Health Insurance, Finances and Returning to School

Triple Negative Breast Cancer CancerCare Connect Education Workshops

Play Episode Listen Later Dec 13, 2024 66:03


- Overview of the Challenges Young Adults Living with Cancer Face - Talking with the Health Care Team About Survivorship Questions & Concerns - Choosing Who & What to Tell Others: Disclosure - School: Deciding How to Deal with Financing Education– Community College, Technical Training, College, Graduate School – Scholarships - Financial Concerns, Including Health Insurance, School, College & Career - Knowing Your Rights: ADA (Americans with Disabilities Act), FMLA (Family Medical Leave Act) & Additional Legal Protections - Working During Cancer Treatment: Suggestions from the Health Care Team - Dealing with Physical Changes Due to Cancer or Its Treatment - Short & Long-Term Follow-Up for Young Adult Cancer Survivors: Young Adult Follow-Up Clinic - Coping with Fear of Cancer Recurrence - Guidelines to Prepare for Telehealth/Telemedicine Appointments, Including Technology, Prepared List of Questions, Quality-of-Life Concerns & Discussion of OpenNotes - Questions to Ask Our Panel of Experts

All CancerCare Connect Education Workshops
Cancer in the Workplace, Health Insurance, Finances and Returning to School

All CancerCare Connect Education Workshops

Play Episode Listen Later Dec 13, 2024 66:03


- Overview of the Challenges Young Adults Living with Cancer Face - Talking with the Health Care Team About Survivorship Questions & Concerns - Choosing Who & What to Tell Others: Disclosure - School: Deciding How to Deal with Financing Education– Community College, Technical Training, College, Graduate School – Scholarships - Financial Concerns, Including Health Insurance, School, College & Career - Knowing Your Rights: ADA (Americans with Disabilities Act), FMLA (Family Medical Leave Act) & Additional Legal Protections - Working During Cancer Treatment: Suggestions from the Health Care Team - Dealing with Physical Changes Due to Cancer or Its Treatment - Short & Long-Term Follow-Up for Young Adult Cancer Survivors: Young Adult Follow-Up Clinic - Coping with Fear of Cancer Recurrence - Guidelines to Prepare for Telehealth/Telemedicine Appointments, Including Technology, Prepared List of Questions, Quality-of-Life Concerns & Discussion of OpenNotes - Questions to Ask Our Panel of Experts

Glioblastoma CancerCare Connect Education Workshops
Cancer in the Workplace, Health Insurance, Finances and Returning to School

Glioblastoma CancerCare Connect Education Workshops

Play Episode Listen Later Dec 13, 2024 66:03


- Overview of the Challenges Young Adults Living with Cancer Face - Talking with the Health Care Team About Survivorship Questions & Concerns - Choosing Who & What to Tell Others: Disclosure - School: Deciding How to Deal with Financing Education– Community College, Technical Training, College, Graduate School – Scholarships - Financial Concerns, Including Health Insurance, School, College & Career - Knowing Your Rights: ADA (Americans with Disabilities Act), FMLA (Family Medical Leave Act) & Additional Legal Protections - Working During Cancer Treatment: Suggestions from the Health Care Team - Dealing with Physical Changes Due to Cancer or Its Treatment - Short & Long-Term Follow-Up for Young Adult Cancer Survivors: Young Adult Follow-Up Clinic - Coping with Fear of Cancer Recurrence - Guidelines to Prepare for Telehealth/Telemedicine Appointments, Including Technology, Prepared List of Questions, Quality-of-Life Concerns & Discussion of OpenNotes - Questions to Ask Our Panel of Experts

Colorectal Cancer CancerCare Connect Education Workshops
Cancer in the Workplace, Health Insurance, Finances and Returning to School

Colorectal Cancer CancerCare Connect Education Workshops

Play Episode Listen Later Dec 13, 2024 66:03


- Overview of the Challenges Young Adults Living with Cancer Face - Talking with the Health Care Team About Survivorship Questions & Concerns - Choosing Who & What to Tell Others: Disclosure - School: Deciding How to Deal with Financing Education– Community College, Technical Training, College, Graduate School – Scholarships - Financial Concerns, Including Health Insurance, School, College & Career - Knowing Your Rights: ADA (Americans with Disabilities Act), FMLA (Family Medical Leave Act) & Additional Legal Protections - Working During Cancer Treatment: Suggestions from the Health Care Team - Dealing with Physical Changes Due to Cancer or Its Treatment - Short & Long-Term Follow-Up for Young Adult Cancer Survivors: Young Adult Follow-Up Clinic - Coping with Fear of Cancer Recurrence - Guidelines to Prepare for Telehealth/Telemedicine Appointments, Including Technology, Prepared List of Questions, Quality-of-Life Concerns & Discussion of OpenNotes - Questions to Ask Our Panel of Experts

Metastatic Breast Cancer CancerCare Connect Education Workshops
Cancer in the Workplace, Health Insurance, Finances and Returning to School

Metastatic Breast Cancer CancerCare Connect Education Workshops

Play Episode Listen Later Dec 13, 2024 66:03


- Overview of the Challenges Young Adults Living with Cancer Face - Talking with the Health Care Team About Survivorship Questions & Concerns - Choosing Who & What to Tell Others: Disclosure - School: Deciding How to Deal with Financing Education– Community College, Technical Training, College, Graduate School – Scholarships - Financial Concerns, Including Health Insurance, School, College & Career - Knowing Your Rights: ADA (Americans with Disabilities Act), FMLA (Family Medical Leave Act) & Additional Legal Protections - Working During Cancer Treatment: Suggestions from the Health Care Team - Dealing with Physical Changes Due to Cancer or Its Treatment - Short & Long-Term Follow-Up for Young Adult Cancer Survivors: Young Adult Follow-Up Clinic - Coping with Fear of Cancer Recurrence - Guidelines to Prepare for Telehealth/Telemedicine Appointments, Including Technology, Prepared List of Questions, Quality-of-Life Concerns & Discussion of OpenNotes - Questions to Ask Our Panel of Experts

Renal Cell Cancer CancerCare Connect Education Workshops
Cancer in the Workplace, Health Insurance, Finances and Returning to School

Renal Cell Cancer CancerCare Connect Education Workshops

Play Episode Listen Later Dec 13, 2024 66:03


- Overview of the Challenges Young Adults Living with Cancer Face - Talking with the Health Care Team About Survivorship Questions & Concerns - Choosing Who & What to Tell Others: Disclosure - School: Deciding How to Deal with Financing Education– Community College, Technical Training, College, Graduate School – Scholarships - Financial Concerns, Including Health Insurance, School, College & Career - Knowing Your Rights: ADA (Americans with Disabilities Act), FMLA (Family Medical Leave Act) & Additional Legal Protections - Working During Cancer Treatment: Suggestions from the Health Care Team - Dealing with Physical Changes Due to Cancer or Its Treatment - Short & Long-Term Follow-Up for Young Adult Cancer Survivors: Young Adult Follow-Up Clinic - Coping with Fear of Cancer Recurrence - Guidelines to Prepare for Telehealth/Telemedicine Appointments, Including Technology, Prepared List of Questions, Quality-of-Life Concerns & Discussion of OpenNotes - Questions to Ask Our Panel of Experts

Pancreatic Cancer CancerCare Connect Education Workshops
Cancer in the Workplace, Health Insurance, Finances and Returning to School

Pancreatic Cancer CancerCare Connect Education Workshops

Play Episode Listen Later Dec 13, 2024 66:03


- Overview of the Challenges Young Adults Living with Cancer Face - Talking with the Health Care Team About Survivorship Questions & Concerns - Choosing Who & What to Tell Others: Disclosure - School: Deciding How to Deal with Financing Education– Community College, Technical Training, College, Graduate School – Scholarships - Financial Concerns, Including Health Insurance, School, College & Career - Knowing Your Rights: ADA (Americans with Disabilities Act), FMLA (Family Medical Leave Act) & Additional Legal Protections - Working During Cancer Treatment: Suggestions from the Health Care Team - Dealing with Physical Changes Due to Cancer or Its Treatment - Short & Long-Term Follow-Up for Young Adult Cancer Survivors: Young Adult Follow-Up Clinic - Coping with Fear of Cancer Recurrence - Guidelines to Prepare for Telehealth/Telemedicine Appointments, Including Technology, Prepared List of Questions, Quality-of-Life Concerns & Discussion of OpenNotes - Questions to Ask Our Panel of Experts

Leukemia CancerCare Connect Education Workshops
Cancer in the Workplace, Health Insurance, Finances and Returning to School

Leukemia CancerCare Connect Education Workshops

Play Episode Listen Later Dec 13, 2024 66:03


- Overview of the Challenges Young Adults Living with Cancer Face - Talking with the Health Care Team About Survivorship Questions & Concerns - Choosing Who & What to Tell Others: Disclosure - School: Deciding How to Deal with Financing Education– Community College, Technical Training, College, Graduate School – Scholarships - Financial Concerns, Including Health Insurance, School, College & Career - Knowing Your Rights: ADA (Americans with Disabilities Act), FMLA (Family Medical Leave Act) & Additional Legal Protections - Working During Cancer Treatment: Suggestions from the Health Care Team - Dealing with Physical Changes Due to Cancer or Its Treatment - Short & Long-Term Follow-Up for Young Adult Cancer Survivors: Young Adult Follow-Up Clinic - Coping with Fear of Cancer Recurrence - Guidelines to Prepare for Telehealth/Telemedicine Appointments, Including Technology, Prepared List of Questions, Quality-of-Life Concerns & Discussion of OpenNotes - Questions to Ask Our Panel of Experts

Chronic Lymphocytic Leukemia CancerCare Connect Education Workshops
Cancer in the Workplace, Health Insurance, Finances and Returning to School

Chronic Lymphocytic Leukemia CancerCare Connect Education Workshops

Play Episode Listen Later Dec 13, 2024 66:03


- Overview of the Challenges Young Adults Living with Cancer Face - Talking with the Health Care Team About Survivorship Questions & Concerns - Choosing Who & What to Tell Others: Disclosure - School: Deciding How to Deal with Financing Education– Community College, Technical Training, College, Graduate School – Scholarships - Financial Concerns, Including Health Insurance, School, College & Career - Knowing Your Rights: ADA (Americans with Disabilities Act), FMLA (Family Medical Leave Act) & Additional Legal Protections - Working During Cancer Treatment: Suggestions from the Health Care Team - Dealing with Physical Changes Due to Cancer or Its Treatment - Short & Long-Term Follow-Up for Young Adult Cancer Survivors: Young Adult Follow-Up Clinic - Coping with Fear of Cancer Recurrence - Guidelines to Prepare for Telehealth/Telemedicine Appointments, Including Technology, Prepared List of Questions, Quality-of-Life Concerns & Discussion of OpenNotes - Questions to Ask Our Panel of Experts

Follicular Lymphoma CancerCare Connect Education Workshops
Cancer in the Workplace, Health Insurance, Finances and Returning to School

Follicular Lymphoma CancerCare Connect Education Workshops

Play Episode Listen Later Dec 13, 2024 66:03


- Overview of the Challenges Young Adults Living with Cancer Face - Talking with the Health Care Team About Survivorship Questions & Concerns - Choosing Who & What to Tell Others: Disclosure - School: Deciding How to Deal with Financing Education– Community College, Technical Training, College, Graduate School – Scholarships - Financial Concerns, Including Health Insurance, School, College & Career - Knowing Your Rights: ADA (Americans with Disabilities Act), FMLA (Family Medical Leave Act) & Additional Legal Protections - Working During Cancer Treatment: Suggestions from the Health Care Team - Dealing with Physical Changes Due to Cancer or Its Treatment - Short & Long-Term Follow-Up for Young Adult Cancer Survivors: Young Adult Follow-Up Clinic - Coping with Fear of Cancer Recurrence - Guidelines to Prepare for Telehealth/Telemedicine Appointments, Including Technology, Prepared List of Questions, Quality-of-Life Concerns & Discussion of OpenNotes - Questions to Ask Our Panel of Experts

Liver Cancer CancerCare Connect Education Workshops
Cancer in the Workplace, Health Insurance, Finances and Returning to School

Liver Cancer CancerCare Connect Education Workshops

Play Episode Listen Later Dec 13, 2024 66:03


- Overview of the Challenges Young Adults Living with Cancer Face - Talking with the Health Care Team About Survivorship Questions & Concerns - Choosing Who & What to Tell Others: Disclosure - School: Deciding How to Deal with Financing Education– Community College, Technical Training, College, Graduate School – Scholarships - Financial Concerns, Including Health Insurance, School, College & Career - Knowing Your Rights: ADA (Americans with Disabilities Act), FMLA (Family Medical Leave Act) & Additional Legal Protections - Working During Cancer Treatment: Suggestions from the Health Care Team - Dealing with Physical Changes Due to Cancer or Its Treatment - Short & Long-Term Follow-Up for Young Adult Cancer Survivors: Young Adult Follow-Up Clinic - Coping with Fear of Cancer Recurrence - Guidelines to Prepare for Telehealth/Telemedicine Appointments, Including Technology, Prepared List of Questions, Quality-of-Life Concerns & Discussion of OpenNotes - Questions to Ask Our Panel of Experts

Head and Neck Cancer CancerCare Connect Education Workshops
Cancer in the Workplace, Health Insurance, Finances and Returning to School

Head and Neck Cancer CancerCare Connect Education Workshops

Play Episode Listen Later Dec 13, 2024 66:03


- Overview of the Challenges Young Adults Living with Cancer Face - Talking with the Health Care Team About Survivorship Questions & Concerns - Choosing Who & What to Tell Others: Disclosure - School: Deciding How to Deal with Financing Education– Community College, Technical Training, College, Graduate School – Scholarships - Financial Concerns, Including Health Insurance, School, College & Career - Knowing Your Rights: ADA (Americans with Disabilities Act), FMLA (Family Medical Leave Act) & Additional Legal Protections - Working During Cancer Treatment: Suggestions from the Health Care Team - Dealing with Physical Changes Due to Cancer or Its Treatment - Short & Long-Term Follow-Up for Young Adult Cancer Survivors: Young Adult Follow-Up Clinic - Coping with Fear of Cancer Recurrence - Guidelines to Prepare for Telehealth/Telemedicine Appointments, Including Technology, Prepared List of Questions, Quality-of-Life Concerns & Discussion of OpenNotes - Questions to Ask Our Panel of Experts

Bladder Cancer CancerCare Connect Education Workshops
Cancer in the Workplace, Health Insurance, Finances and Returning to School

Bladder Cancer CancerCare Connect Education Workshops

Play Episode Listen Later Dec 13, 2024 66:03


- Overview of the Challenges Young Adults Living with Cancer Face - Talking with the Health Care Team About Survivorship Questions & Concerns - Choosing Who & What to Tell Others: Disclosure - School: Deciding How to Deal with Financing Education– Community College, Technical Training, College, Graduate School – Scholarships - Financial Concerns, Including Health Insurance, School, College & Career - Knowing Your Rights: ADA (Americans with Disabilities Act), FMLA (Family Medical Leave Act) & Additional Legal Protections - Working During Cancer Treatment: Suggestions from the Health Care Team - Dealing with Physical Changes Due to Cancer or Its Treatment - Short & Long-Term Follow-Up for Young Adult Cancer Survivors: Young Adult Follow-Up Clinic - Coping with Fear of Cancer Recurrence - Guidelines to Prepare for Telehealth/Telemedicine Appointments, Including Technology, Prepared List of Questions, Quality-of-Life Concerns & Discussion of OpenNotes - Questions to Ask Our Panel of Experts

Multiple Myeloma CancerCare Connect Education Workshops
Cancer in the Workplace, Health Insurance, Finances and Returning to School

Multiple Myeloma CancerCare Connect Education Workshops

Play Episode Listen Later Dec 13, 2024 66:03


- Overview of the Challenges Young Adults Living with Cancer Face - Talking with the Health Care Team About Survivorship Questions & Concerns - Choosing Who & What to Tell Others: Disclosure - School: Deciding How to Deal with Financing Education– Community College, Technical Training, College, Graduate School – Scholarships - Financial Concerns, Including Health Insurance, School, College & Career - Knowing Your Rights: ADA (Americans with Disabilities Act), FMLA (Family Medical Leave Act) & Additional Legal Protections - Working During Cancer Treatment: Suggestions from the Health Care Team - Dealing with Physical Changes Due to Cancer or Its Treatment - Short & Long-Term Follow-Up for Young Adult Cancer Survivors: Young Adult Follow-Up Clinic - Coping with Fear of Cancer Recurrence - Guidelines to Prepare for Telehealth/Telemedicine Appointments, Including Technology, Prepared List of Questions, Quality-of-Life Concerns & Discussion of OpenNotes - Questions to Ask Our Panel of Experts

Breast Cancer CancerCare Connect Education Workshops
Cancer in the Workplace, Health Insurance, Finances and Returning to School

Breast Cancer CancerCare Connect Education Workshops

Play Episode Listen Later Dec 13, 2024 66:03


- Overview of the Challenges Young Adults Living with Cancer Face - Talking with the Health Care Team About Survivorship Questions & Concerns - Choosing Who & What to Tell Others: Disclosure - School: Deciding How to Deal with Financing Education– Community College, Technical Training, College, Graduate School – Scholarships - Financial Concerns, Including Health Insurance, School, College & Career - Knowing Your Rights: ADA (Americans with Disabilities Act), FMLA (Family Medical Leave Act) & Additional Legal Protections - Working During Cancer Treatment: Suggestions from the Health Care Team - Dealing with Physical Changes Due to Cancer or Its Treatment - Short & Long-Term Follow-Up for Young Adult Cancer Survivors: Young Adult Follow-Up Clinic - Coping with Fear of Cancer Recurrence - Guidelines to Prepare for Telehealth/Telemedicine Appointments, Including Technology, Prepared List of Questions, Quality-of-Life Concerns & Discussion of OpenNotes - Questions to Ask Our Panel of Experts

Lymphoma CancerCare Connect Education Workshops
Cancer in the Workplace, Health Insurance, Finances and Returning to School

Lymphoma CancerCare Connect Education Workshops

Play Episode Listen Later Dec 13, 2024 66:03


- Overview of the Challenges Young Adults Living with Cancer Face - Talking with the Health Care Team About Survivorship Questions & Concerns - Choosing Who & What to Tell Others: Disclosure - School: Deciding How to Deal with Financing Education– Community College, Technical Training, College, Graduate School – Scholarships - Financial Concerns, Including Health Insurance, School, College & Career - Knowing Your Rights: ADA (Americans with Disabilities Act), FMLA (Family Medical Leave Act) & Additional Legal Protections - Working During Cancer Treatment: Suggestions from the Health Care Team - Dealing with Physical Changes Due to Cancer or Its Treatment - Short & Long-Term Follow-Up for Young Adult Cancer Survivors: Young Adult Follow-Up Clinic - Coping with Fear of Cancer Recurrence - Guidelines to Prepare for Telehealth/Telemedicine Appointments, Including Technology, Prepared List of Questions, Quality-of-Life Concerns & Discussion of OpenNotes - Questions to Ask Our Panel of Experts

Melanoma CancerCare Connect Education Workshops
Cancer in the Workplace, Health Insurance, Finances and Returning to School

Melanoma CancerCare Connect Education Workshops

Play Episode Listen Later Dec 13, 2024 66:03


- Overview of the Challenges Young Adults Living with Cancer Face - Talking with the Health Care Team About Survivorship Questions & Concerns - Choosing Who & What to Tell Others: Disclosure - School: Deciding How to Deal with Financing Education– Community College, Technical Training, College, Graduate School – Scholarships - Financial Concerns, Including Health Insurance, School, College & Career - Knowing Your Rights: ADA (Americans with Disabilities Act), FMLA (Family Medical Leave Act) & Additional Legal Protections - Working During Cancer Treatment: Suggestions from the Health Care Team - Dealing with Physical Changes Due to Cancer or Its Treatment - Short & Long-Term Follow-Up for Young Adult Cancer Survivors: Young Adult Follow-Up Clinic - Coping with Fear of Cancer Recurrence - Guidelines to Prepare for Telehealth/Telemedicine Appointments, Including Technology, Prepared List of Questions, Quality-of-Life Concerns & Discussion of OpenNotes - Questions to Ask Our Panel of Experts

Prostate Cancer CancerCare Connect Education Workshops
Cancer in the Workplace, Health Insurance, Finances and Returning to School

Prostate Cancer CancerCare Connect Education Workshops

Play Episode Listen Later Dec 13, 2024 66:03


- Overview of the Challenges Young Adults Living with Cancer Face - Talking with the Health Care Team About Survivorship Questions & Concerns - Choosing Who & What to Tell Others: Disclosure - School: Deciding How to Deal with Financing Education– Community College, Technical Training, College, Graduate School – Scholarships - Financial Concerns, Including Health Insurance, School, College & Career - Knowing Your Rights: ADA (Americans with Disabilities Act), FMLA (Family Medical Leave Act) & Additional Legal Protections - Working During Cancer Treatment: Suggestions from the Health Care Team - Dealing with Physical Changes Due to Cancer or Its Treatment - Short & Long-Term Follow-Up for Young Adult Cancer Survivors: Young Adult Follow-Up Clinic - Coping with Fear of Cancer Recurrence - Guidelines to Prepare for Telehealth/Telemedicine Appointments, Including Technology, Prepared List of Questions, Quality-of-Life Concerns & Discussion of OpenNotes - Questions to Ask Our Panel of Experts

Leadership is Female
196. Unlocking Women's Health: An Interview with Anca Griffiths

Leadership is Female

Play Episode Listen Later Aug 20, 2024 40:45


In this enlightening episode of Leadership in Female, we are thrilled to welcome Anca Griffiths, co-author of the groundbreaking book Why Women Aren't Winning at Health (but can) and CEO of OM. Anca, alongside her esteemed colleagues Dr. Marjorie Jenkins and Dr. Alyson McGregor, offers profound insights into the health challenges faced by women today and presents a roadmap for thriving in the current health and wellness landscape. About Our Guest: Anca Griffiths is a visionary leader in women's health and the CEO of OM, a company dedicated to empowering women to achieve their health goals. With a rich background in health advocacy and leadership, Anca has dedicated her career to addressing the unique health challenges that women face. In This Episode, We Discuss: Introduction to Anca Griffiths: Anca shares her journey and what led her to become a leading voice in women's health. Discover the motivations and experiences that have shaped her career. The Power of Partnership: Anca reflects on her collaboration with Dr. Marjorie Jenkins and Dr. Alyson McGregor. Learn about the dynamics of their successful partnership, the challenges of working across time zones, and the collaborative spirit that drove the creation of their influential book. Unveiling the Four Key Reasons: Dive into the core issues discussed in Why Women Aren't Winning at Health (but can). Anca explains the four major reasons why the current health and wellness landscape is failing women and how these factors impact women's health outcomes. Thriving in Today's Health Landscape: Anca provides actionable advice on how women can take control of their health and thrive despite systemic challenges. Learn practical tips and strategies for navigating the health landscape effectively. Workplace Health and Support for Women: Explore how companies can create supportive environments for women's health in the workplace. Anca discusses meaningful initiatives and practices that organizations can implement to promote the well-being of their female employees. Episode Highlights: Anca's background and the journey to her current role. The story behind the collaboration with Dr. Jenkins and Dr. McGregor. The four key reasons the health landscape fails women. Practical advice for women to take control of their health. How companies can support women's health in the workplace. Resources Mentioned: Why Women Aren't Winning at Health (but can) – Available in bookstores and online. OM – Learn more about Anca's work and initiatives at OM's website [link]. Connect with Anca Griffiths: https://www.linkedin.com/in/anca-griffiths-55a02010/ https://www.instagram.com/om_healthhub/ https://omhealthhub.com Listen to the Episode: Tune in to hear Anca Griffiths share her insights and experiences that are reshaping women's health and well-being. Don't miss this opportunity to gain valuable knowledge and inspiration from one of the leading voices in the field! Subscribe to Leadership in Female to stay updated on our latest episodes featuring influential voices and thought leaders in women's leadership and health. Rate & Review: If you enjoyed this episode, please consider leaving a rating and review on your favorite podcast platform. Your feedback helps us continue to bring you valuable content! instagram.com/leadershipisfemale instagram.com/emilyjaenson --- Support this podcast: https://podcasters.spotify.com/pod/show/leadershipisfemale/support

America's Healthcare Advocate
Workplace Health: Why Are People Leaving Their Jobs?

America's Healthcare Advocate

Play Episode Listen Later Jul 28, 2024 38:50


With over 28 years caring for employees, over 1200 businesses and over 500,000 employees including public, private, white collar and blue collar, LEAPCare is something employers can make available to their employees. Join me as I speak with Melvin Swafford, VP of LEAPCare and Regional Director Ryan Lilly, LEAP Care for this compelling and compassionate story of caring that you could also bring to your employees. AHA S20 Ep21 For more information: https://leapcare.org 423-715-0693 If you need help or have something to share, contact me Cary Hall, America's Healthcare Advocate Visit https://www.americashealthcareadvocate.com/contact-us And let me know what's on your mind, issues you are dealing with, or other health, healthcare, and health insurance questions and concerns.

Safety Consultant with Sheldon Primus
Creating a Safe and Inclusive Workplace: The EHS Perspective on DEI, Psychological Safety, and ISO 45003

Safety Consultant with Sheldon Primus

Play Episode Listen Later Jul 25, 2024 33:32


In this episode of the "Safety Consultant Show with Sheldon Primus," we dive into the essential topic of Diversity, Equity, and Inclusion (DEI) through the lens of psychological safety, with a special focus on the guidelines provided by ISO 45003. Join us as we explore the critical role that psychological safety plays in fostering an inclusive and equitable work environment. We discuss practical strategies for EHS professionals to promote DEI, ensure psychological safety, and implement ISO 45003 standards in their organizations. Our discussion covers: The definition and importance of DEI and psychological safety in the workplace. How EHS professionals can advocate for DEI and integrate psychological safety into their practices. An introduction to ISO 45003 and its relevance to managing psychosocial risks. Effective strategies for creating a safe space for dialogue, providing training, and ensuring leadership commitment. Real-world examples and success stories from organizations that have successfully integrated DEI and psychological safety. Tune in to gain valuable insights and actionable steps to create a safer, more inclusive workplace that values every employee's voice. Whether you're an EHS professional, a safety officer, or a business leader, this episode provides the tools and knowledge to enhance your DEI initiatives and promote a psychologically safe environment.

The Executive Leadership Podcast
Episode 43 | Alexa Chilcutt | Enhance Your Executive Presence

The Executive Leadership Podcast

Play Episode Listen Later Jul 15, 2024 40:46


In this episode, we dive deep into the concept of executive presence and why it's crucial with guest Alexa Chilcutt. Join us as we explore the key elements that contribute to a commanding presence, including communication skills, body language, and emotional intelligence.Alexa shares practical tips and strategies to help you cultivate your executive presence, whether you're leading a team or navigating a challenging meeting. Hear from Alexa who will provide insights on overcoming common challenges and leveraging your unique strengths.Tune in to discover how to make a lasting impression, inspire confidence, and elevate your professional image. Whether you're an emerging leader or a seasoned executive, this episode is packed with actionable advice to enhance your presence in any setting!About Alexa ChilcuttDr. Alexa Chilcutt is the faculty lead for the Executive Business Communication and co-lead for the Academy of Women in Leadership programs at Johns Hopkins Carey Business School. Alexa is also a Certified Executive coach and develops and delivers custom training programs. Corporate clients have included Exelon Corporation, Constellation Energy, Hoya Corporation, Prometric, Brinker International, Allstate, Blue Cross Blue Shield of Alabama, German-based company igus, and Johns Hopkins International Concierge Medicine.Publications include "Engineered to Speak: Helping You Create and Deliver Engaging Technical Presentations" published by Wiley IEEE PCS Professional Engineering Communication Series with Dr. Adam Brooks, and articles featured in Workplace Health & Safety, MedEdPORTAL, Journal of American Dental Association (JADA), Association of General Dentist's "Impact" magazine, Public Relations Journal, and Georgia Academy of General Dentistry's Explorer magazine. Resources that Alexa mentions:Joe Navarro - Former FBI Agent and Body Language expertCarla A. Harris - Lead to Win Executive Education course on Executive Presence at Johns Hopkins Carey Business SchoolCONNECT WITH TC ADVISORY GROUP:Website: https://tcadvisorygroup.com/Facebook: https://www.facebook.com/tcadvisorygroup1Instagram: https://www.instagram.com/thetcadvisorygroup/LinkedIn: https://www.linkedin.com/company/tc-advisory-group1/FOLLOW THE EXECUTIVE LEADERSHIP PODCAST ON SOCIAL MEDIAFacebook: https://www.facebook.com/theexecutiveleadershippodcast/Instagram: https://www.instagram.com/theexecutiveleadershippodcast/LinkedIn: https://www.linkedin.com/showcase/the-executive-leadership-podcast/ Hosted on Acast. See acast.com/privacy for more information.

Safety Consultant with Sheldon Primus
Debunking OSHA Myths and Navigating Legal Changes with Expert Philip Russell

Safety Consultant with Sheldon Primus

Play Episode Listen Later Jul 15, 2024 64:17


Welcome to another episode of the "Safety Consultant Show with Sheldon Primus." Today, we have an exceptional guest with us, Phillip Russell, a board-certified OSHA and employment lawyer from Ogletree Deakins law firm. Phillip brings a wealth of experience and expertise in the field of occupational safety and health, making him a highly sought-after advisor, litigator, and strategic partner to his clients. In this episode, we will discuss the importance of the Supreme Court overturning the Chevron Deference, debunk OSHA myths, and explore ways to protect your organization from OSHA citations using the four stages of the Unavoidable Employee Misconduct Policy from OSHA CPL FOM 164. Summary of Phillip's Credentials: Phillip Russell is a distinguished OSHA and employment lawyer who has been recognized for his outstanding client service. In 2023, he was named a Client Service All-Star in OSHA and Employment Law by BTI Consulting Group. Phillip's client service philosophy is characterized by his "down the hall" approach, treating each client's issue as if they walked down the hall to ask for help in person. Phillip has extensive experience with OSHA inspections, citations, and litigation, having handled over 200 workplace fatality inspections and numerous routine inspections. His leadership and practical solutions during crises have earned him high praise from clients and recognition as a thought leader in OSHA and workplace safety law. He is also known for his work in OSHA training and compliance advice, regulatory and policy advocacy, and high-stakes employment litigation. Phillip hosts the firm's OSHA podcast, "Dirty Steel-Toe Boots," and has edited the ABA's seminal treatise on OSHA law. His personal dedication extends to advocating for autism issues and co-founding the Autism Inspired Academy in Clearwater, Florida. Join us as we delve into the complexities of OSHA regulations and learn from Phillip's vast knowledge and experience in navigating the legal landscape of workplace safety.

Don't Waste the Chaos
Episode 26: Mastering Workplace Health: Insights from an Ergonomics Expert

Don't Waste the Chaos

Play Episode Listen Later Jul 9, 2024 42:06


In this episode, Kerri Roberts, 20+ year HR Pro, is joined by Paul Krewson, Founder + CEO of Peak Ergonomics. They dive into the critical topic of health and safety for professionals, both on the worksite and at home. Paul brings a wealth of knowledge and passion for ergonomics and early intervention, holding several certifications in the field. We discuss the inspiration behind Peak Ergonomics, the impact of early intervention programs, and the growing importance of ergonomic setups in remote work environments. Tune in to hear: The impact of early intervention programs on your workforce How ergonomics and workplace safety are addressed in office settings, including the challenges and solutions. Recommendations for business owners to keep costs down on workers' compensation claims while maintaining a safe work environment. Resources mentioned: Get candid, confidential reference checks on your potential new hires - reach out to hi@saltandlightadvisors.com for more information and a price quote. Looking for a new daily vitamin? Get GEM: go to dailygem.co and use code GEM-A-KERRIROBERTS for money off your first order. Find Peak's free video library here: https://peakergo.com/videos/ Connect with Paul on LinkedIn: https://www.linkedin.com/in/peakergo/ Join our weekly newsletter: HR and Operations insights for business professionals: https://www.saltandlightadvisors.com/contact Women looking to expand professionally and personally: https://www.saltandlightforwomen.com/contact Connect on IG: https://www.instagram.com/saltandlightadvisors https://www.instagram.com/saltandlightforwomen https://www.instagram.com/dontwastethechaos Check out Don't Waste the Chaos on YouTube: https://youtu.be/Ikyi0-jxcAI?si=7eR8I6YZll-lYI7i Visit our website: www.dontwastethechaos.com Keeping up with the risks of workplace safety can feel like chaos, but early intervention and companies like Peak Ergonomics can help manage both health and financial well-being. Embrace the chaos and turn it into an opportunity for improvement. Until next time!

Clare FM - Podcasts
National Workplace Wellbeing Day

Clare FM - Podcasts

Play Episode Listen Later Apr 26, 2024 9:30


On Friday's Morning Focus, Alan Morrissey was joined by Dr. Stacey Cannon Cahill and Patricia McNamara, as today is Ireland's National Workplace Wellbeing Day. Stacey is a TUS Assistant Lecturer & Joint Programme Lead for the MA in Leadership in Workplace Health & Wellbeing, and Patricia McNamara for Clare County Council. Now in its tenth year, the day itself has served to raise the importance of employee wellbeing across a wide variety of industries since its inception. Picture (c) by Floral Deco via Canva

Safety FM with Dr. Jay Allen
EP 608 - Kym Bancroft and Greg Smith

Safety FM with Dr. Jay Allen

Play Episode Listen Later Apr 9, 2024 33:45


Welcome to a standout episode of Safety FM with Jay Allen, featuring a recording of an insightful presentation from the Global Safety Innovation Summit that took place in Australia in February. This episode brings together the profound insights and experiences of Kym Bancroft and Greg Smith, two leading figures in the world of safety and health management. Kym Bancroft, the Managing Director of New View Safety, partners with organizations to translate contemporary safety ideas into tangible operational practices. With a future-focused vision, Kym is an executive health and safety leader who leverages her Masters in Safety Leadership from Griffith University, Masters in Applied Psychology (Organisational) from Murdoch University, and a Graduate Diploma in OHS, also from Murdoch University, to spearhead change. As an endorsed Organisational Psychologist, her 25 years of experience span an impressive array of sectors and global locations—from open-cut mining in Canada and offshore gas in the US to diverse industries across the Asia Pacific. Kym's previous roles have profoundly influenced the safety landscape, including her tenure as the Queensland Regulator for Workplace Health & Safety, Electrical Safety, and Workers' Compensation, and her impactful collaborations, like the 'Doing Safety Differently' documentary with Professor Sidney Dekker. Greg Smith, an international award-winning author and qualified lawyer with over three decades of specialization in safety and health management, brings a complementary perspective to this dialogue. Greg's expertise is in assisting clients to understand and fulfill their safety and health responsibilities through the development of effective processes. His background includes roles as the Principal Safety Advisor for an oil and gas company and as General Manager of Health and Safety in a transport and mining services company. With various board positions and experience teaching the Accident Prevention unit at Curtin University in Western Australia, Greg's contributions to the field are both broad and deep. In this episode, Kym and Greg discuss their contemporary approaches to safety and health management, sharing insights on psychological principles, human-centered methodologies, safety innovation, and evidence-based research. This presentation not only showcases their individual expertise but also highlights the collaborative potential for driving transformational change in workplace safety, operational excellence, and positive culture. Tune into Safety FM with Jay Allen to experience this pivotal presentation from the Global Safety Innovation Summit, where Kym Bancroft and Greg Smith share their visionary approaches to doing safety differently, fostering high reliability, and nurturing a culture of operational excellence across industries.

Saturday Morning with Jack Tame
Dr Dougal Sutherland: How to handle change within your organisation

Saturday Morning with Jack Tame

Play Episode Listen Later Apr 6, 2024 7:36


Redundancies and restructures galore are taking place across every sector at the moment, and these changes can have a significant impact on mental health and wellbeing.  Change is always difficult, but change within a business can really set off people's flight or fight instincts and add to their worries and anxiety.  Businesses have to be careful in how they handle this change, as doing so badly can increase the harm their employees suffer and open the organisation up to increased risk.  Dr Dougal Sutherland has some tips for what to do when change is occurring.    For individuals:  -Focus as much as you can on the aspects you can control throughout the process  -Try not to get sucked into worrying about the problem, focus instead on the aftermath    For organisations:  -Really emphasise wellbeing in the workplace, you need to look after everyone involved  -staff who are affected  -staff who are “unaffected” but may be suffering from “survivors' guilt”   -managers who have to deliver the decision  -HR people who support the managers and staff    LISTEN ABOVE   See omnystudio.com/listener for privacy information.

Safety Consultant with Sheldon Primus
Navigating the Waters of Workplace Safety: Fmr Deputy Assistant Secretary of OSHA, Jordan Barab

Safety Consultant with Sheldon Primus

Play Episode Listen Later Mar 11, 2024 60:23


In this insightful episode, we delve into the intricate world of occupational safety with Jordan Barab, former Deputy Assistant Secretary of Labor for OSHA under President Obama. We cover a range of topics, including the challenges and achievements of OSHA, the transition of staff during the COVID-19 pandemic, and a detailed discussion on the Bethune Cookman Wastewater Treatment plant accident. Jordan also debunks common OSHA myths and shares insights from his current project, the "Confined Space" blog. Join us for a comprehensive look into the past, present, and future of workplace safety.

Make It Plain with Mark Thompson
Maternal, Child Care, Workplace, Health, Home Care and Immigrant Justice

Make It Plain with Mark Thompson

Play Episode Listen Later Jan 19, 2024 22:35


Monifa Bandele, Senior Vice President and Chief Strategy Officer atMomsRising, on her organization's 2024 priorities.Advertising Inquiries: https://redcircle.com/brandsPrivacy & Opt-Out: https://redcircle.com/privacy

PwC Pulse podcast
Workforce: The role of technology and leadership in the people experience

PwC Pulse podcast

Play Episode Listen Later Dec 7, 2023 22:14


People are at the core of organizations, and we need to treat them like the valued stakeholders they are to help retain and recruit them in today's competitive job market. Upskilling and expanding benefits and strategic hiring for specialized skills will go a long way toward fostering the right culture for growth on your teams and in your business.In this episode, PwC US Chief People Officer Yolanda Seals-Coffield is joined by J. Ofori Agboka, Amazon Vice-President of People Experience and Technology, for a discussion on how companies are tailoring benefits and development programs for different types of workers, and technology's role in that process. We'll also explore ways to personalize the career journey, including PwC's own My+ people strategy. For more information on this episode's speakers, and to view the full transcript, please visit pwc.com.About the podcast participantsYolanda Seals-Coffield, Chief People Officer, PwC US As US Chief People Officer, Yolanda Seals-Coffield drives PwC's people solutions and function, promoting and supporting our firm's growth strategy to serve our clients and help our people thrive in and outside of work. As former Chief Employment Counsel, Yolanda worked with teams across every aspect of the employee life cycle — from hiring to performance, diversity and inclusion and alumni. This gives her unique insights into opportunities to help PwC employees learn, develop and grow. J Ofori Agboka, Vice President People Experience and Technology (PXT) - Global Operations at AmazonJ Ofori Agboka is responsible for the worldwide Human Resource (HR) practices for Fulfillment, Transportation, Delivery, Customer Service, Employee Relations (ER), and Workplace Health & Safety. He leads teams that support the employment life cycle of Amazonians globally.His background covers diverse aspects of Human Resources in global and domestic markets spanning automotive and industrial environments. He works hard to utilize his extensive knowledge and expertise and his passion for putting people first, to the fullest potential. He has expertise in strategic human capital planning, employee relations, employment law, employee engagement, performance management, retention and recruiting. His operational background includes in dynamic environments requiring focused decision-making, understanding of how to optimize business processes, developing cost management systems, and enhancing operational efficiency and excellence. His language capabilities include moderate Spanish, and social Mandarin.  

CoinGeek Conversations
Dojo graduates aim to transform recruitment and workplace health

CoinGeek Conversations

Play Episode Listen Later Nov 23, 2023 19:57


The latest group of entrepreneurs to graduate from Block Dojo, the London incubator programme for startups building on the BSV blockchain, are sharing their ambitions on CoinGeek Conversations over the next three weeks.In the first show, two founders describe their business plans. First, Ash Yarro's Trackr HR is designed to bring technology, particularly AI, to bear on the inefficiencies of the highly-lucrative recruitment business. Ash was already an experienced entrepreneur. But when he talked to his girlfriend about her work in recruitment, he was astonished at what he heard: “it became apparent that there were just so many complexities and long, laborious processes within being a recruiter.”Ash realised he had found his next project. He contacted friends who work in recruitment and HR and asked to spend time with them at work to learn about their business. He says he discovered “so many problems in terms of fragmented systems, outdated practices and just so many spaces for top candidates to slip between the cracks”. Unlike in the working practices of lawyers and accountants for instance, he said, new technology was rarely being used.So how is Trackr HR going to fix that? Ash says it will be a “multipronged solution”. AI will be deployed right from the first contact between the recruiter and their client, to analyse conversations that describe the role the client wants to fill and the kind of candidate they're looking for. From that, AI will generate a brief. Then throughout the process, AI will continue to improve efficiency by analysing applications and video responses by candidates, saving the recruiter time and allowing a more systematic approach. Ash believes the business is ready for innovation.  AI is also an important component of Kofo Are's Thier idea. She describes it as “a mobile platform for the prevention of obesity and type two diabetes”. Her customers will be big businesses who want to improve the health of their staff - not least, Kofo says, because obesity costs companies $3,000 to $15,000 per employee per year. The first part of the idea is to give users an app that will track the exercise they take and their food and drink consumption. This information will then be used to recommend interventions - anything from changing your diet to something more ambitious: “We will match you with a health care practitioner who will offer interventions tailored to your specific needs. We'll also match you to groups on the platform because we plan to have communities where we group people based upon their risk. The purpose of the communities is because we believe in the power of peers: when you're in groups and you know you're suffering from the same type of disease, we tend to encourage one another to make the right choices around food, around exercise, around the hours of sleep.”One of the benefits of Thier, in the UK at least, is that it would take some of the pressure off the National Health Service. Kofo agrees that would be a “great thing”. But of course, working with businesses, she knows she also has to incentivise them financially, by pointing to the benefits they'd enjoy with fewer staff absences and by slowing the growth of ever-increasing health insurance premiums. Don't miss next week's CoinGeek Conversations, to meet more Block Dojo entrepreneurs. 

Perky Collar Radio Show
Interview with Glenn Akramoff, Founder/CEO/Lead Consultant of Akramoff- Perky Collar Radio Show- Hosted by David M. Frankel

Perky Collar Radio Show

Play Episode Listen Later Nov 13, 2023 39:34


Have you ever wanted to Assess the Health of Your Workplace? Today's guest, Glenn Akramoff, Founder/CEO/Lead Consultant of Akramoff does exactly that. In this episode you will learn about: The 6 Pillars of Workplace Health 1. Internal Culture⁠⁠ 2. Structure⁠⁠ 3. Systems⁠⁠ 4. Processes⁠ 5. ⁠External forces⁠ 6. ⁠Performance analysis and SO much more..... “We're not teaching people just to be productive but to be productive with a purpose.”~ Glenn Akramoff, Founder To learn more or hire Glenn and the Akramoff team visit: https://akramoff.com/ Thank you for listening to another episode of the Perky Collar Radio Show. Warmest Regards, David M. Frankel Perky Collar Inventor, Perky, LLC Founder, Perky Collar Radio Show Host, Commercial Real Estate Broker & Business Broker www.PerkyLLC.com, www.BBOTC.net Feel free to join my Entrepreneur Group on Facebook www.Facebook.com/Groups/CharlotteEntrepreneurThinkTank Feel free to learn more about The Fenx and join fellow successful Entrepreneurs https://entrepreneurs-maclackey.thrivecart.com/the-fenx-monthly/?ref=cettsupport Feel free to connect with me on Linkedin www.Linkedin.com/in/DavidMFrankel Ready to write a book and share your story with the world? Let me help you get it done every step of the way. Go to https://perky.bookpublishingagency.com/ --- Support this podcast: https://podcasters.spotify.com/pod/show/perkycollaradioshow/support

Truth, Lies and Workplace Culture
63. What Global Leaders Know About 2024: Secrets Unveiled

Truth, Lies and Workplace Culture

Play Episode Listen Later Nov 2, 2023 52:44


In this episode, we're peeling back the curtain on what the global leaders know about 2024 that you might not. These lessons aren't just insightful; they're game-changers for your organisation. We're thrilled to welcome our expert panel: Justin Boxall, Transformation Change Lead at Mars Kimberley Ward, Financial Inclusion & Vulnerability Manager at First Direct Prabha Vijayakumar, Head of Vaccination Workforce & Equalities at NHS England Malcolm Staves, Global Vice President Health & Safety at L'Oréal Francoise Woolley, Head of Mental Health & Wellbeing at ACAS Amy McKeown, Award-winning Workplace Health & Wellbeing Strategist  Join the conversation as we explore what global leaders know (that you don't!) Focus on Mental Health: The importance of mental health at the workplace has skyrocketed, and leading organisations are prioritising it like never before. We'll explore why this shift is happening and how it's transforming the way we work. Create Inclusive Workplaces: Inclusivity is more than just a buzzword; it's a business imperative. We'll uncover why global leaders are doubling down on diversity, equity, and inclusion efforts, and how this benefits both employees and the bottom line. Develop a Shared Purpose: Successful organisations are rallying their teams around a common mission, and it's driving extraordinary results. We'll delve into why having a shared purpose is crucial and how it can energize your workforce. Have Great Managers: The global leaders understand that managers can make or break a company. We'll explore the qualities that make a manager truly exceptional and how they can elevate your organisation. Resources Connect with Justin Boxall from Mars https://www.linkedin.com/in/justin-boxall-5777a637/ Connect with Kimberley Ward from First Direct https://www.linkedin.com/in/kimberley-ward-she-her-79a824b1/ Connect with Prabha Vijayakumar from NHS England https://www.linkedin.com/in/prabha-vijayakumar-3b909555/ Connect with Malcolm Staves from L'Oreal  https://www.linkedin.com/in/malcolm-staves-fiirsm-ficheme-7a89077/ Connect with Francoise Woolley from ACAS https://www.linkedin.com/in/francoisewoolley/ Connect with Amy McKeown https://www.linkedin.com/in/amymckeownuk/ More from Make a Difference Media Website & Newsletter: https://makeadifference.media/ MAD World Summit: https://madworldsummit.com/ Book Your Tickets for The Watercooler 2024: https://www.watercoolerevent.com/ Audio recordings of the conference sessions from the MAD World Summit and DE&I Symposium: https://madworldsummit.com/ More from Kimberley on Not Being Defined by Disability https://makeadifference.media/mental/at-first-direct-im-not-defined-by-my-disability-this-has-had-such-a-positive-impact-on-my-wellbeing-productivity/ More from Malcolm on Well-being and ESG https://makeadifference.media/culture/wellbeing-and-esg/ More from Francoise on Reasonable Adjustments https://makeadifference.media/mental/much-needed-new-guidance-around-reasonable-adjustments-for-mental-health-is-launched/ Listen back to Truth & Lies for more on: Advanced EDI for Leaders https://truthliesandwork.com/truth-lies-work-podcast/62-from-bystander-to-ally-how-to-avoid-deib-washing_2514/ Building Resilient Workplaces https://truthliesandwork.com/truth-lies-work-podcast/ep40-building-resilient-workplaces-the-triple-defence-approach-to-mental-health-in-action_2295/ The 4-Day Work Week - THE Trend of 2024? https://truthliesandwork.com/truth-lies-work-podcast/4-day-work-week-for-business-owners-and-leaders_2251/ Connect with Al and Leanne Join the Conversation on LinkedIn: https://www.linkedin.com/company/truthlieswork/ Connect with Al on LinkedIn: https://www.linkedin.com/in/thisisalelliott/ Connect with Leanne on LinkedIn: https://www.linkedin.com/in/meetleanne Email: Hello@truthliework.com Book a Call with Al & Leanne: https://oblonghq.com/book/ WATCH THE PODCAST ON YOUTUBE! https://www.youtube.com/channel/UC3_hIyk9KjxJQ1lZWhiaqDw

Truth, Lies and Workplace Culture
40. How to Build Resilience: The Triple Defence Strategy for Workplace Well-being

Truth, Lies and Workplace Culture

Play Episode Listen Later May 24, 2023 74:20


Mental Health Awareness is just the start. Real change requires action! This Mental Health Awareness Month, we're guiding you through a triple defence approach to protecting employee mental health and building resilient workplaces. To help, we're joined by three incredible expert guests. Amy McKeown Amy is Award-winning Workplace Health, Mental Health and Wellbeing Strategist and Consultant. She coaches organisations of all sizes, putting into place evidence based, measurable and sustainable strategies which are as innovative as they are effective. She was also a Non-Executive Director of Mental Health First Aid England. Andrew Berrie Andrew is Head of Workplace Well-being at Mind, a charity that for 70 years, has been committed to making sure that everyone experiencing a mental health problem is treated with the respect they deserve and has access to the support they need. Andrew oversees a department of 30 committed to supporting employers create mentally healthy workplaces through changes in their policy, practice and culture. Michael Brazier Michael is a Workforce digital mental well-being specialist at Kooth Work. Kooth Work's digital products help wellbeing leaders to Understand, Support and Improve the mental health of their workforce, and is is available to 15.9 million people across the UK. Join the conversation as we explore: The business and legal case for mental health strategy Strategy V Tactics A triple defense approach to shape your strategy Reclaiming your purpose as a leader How you can raise awareness How to empower your line managers The competitive advantage of early intervention Now is the time to reimagine our approach to mental health in the workplace, and create a strategy that has a measurable impact on our people and our business. We've got this. Resources Connect with Amy: LinkedIn: https://www.linkedin.com/in/amy-mckeown-b569a5b/ Website: https://amymckeown.com Training: https://amymckeown.com/course Connect with Andrew: LinkedIn: https://www.linkedin.com/in/andrewberrie/ Twitter: https://twitter.com/AndrewBerrie Mind: https://www.mind.org.uk/ Connect with Michael: LinkedIn: https://www.linkedin.com/in/michael-brazier-3312583/ Kooth Work: https://work.kooth.com/ More from this episode: Mind Well-being Index: https://www.mind.org.uk/workplace/workplace-wellbeing-index/ Kooth Work Flourish Research: https://work.kooth.com/missing-the-mark-flourish-findings-report Well-being, Productivity and Happiness at Work https://blackwells.co.uk/bookshop/product/9783319625478?gC=5a105e8b&gclid=CjwKCAjw67ajBhAVEiwA2g_jELMF_U7Uwgcfh8CBCg24T4cn86wo0o2CC3xAnr0F1FypVHiFvFG3yRoCkbwQAvD_BwE Listen back to Truth & Lies for more on: Toxic Workplace Culture: How to Spot it, Stop it, and Create a Healthier Work Environment https://truthliesandwork.com/truth-lies-work-podcast/toxic-workplace-culture_1887/ Women's Health: A Guide for Male Leaders https://truthliesandwork.com/truth-lies-work-podcast/womens-health-a-guide-for-male-leaders_1785/ The Untold Heartbreak of Male Leaders, With Jim Young https://truthliesandwork.com/truth-lies-work-podcast/the-untold-heartbreak-of-male-leaders_1946/ Connect with Al and Leanne Join the Conversation on LinkedIn: https://www.linkedin.com/company/truthlieswork/ Connect with Al on LinkedIn: https://www.linkedin.com/in/thisisalelliott/ Connect with Leanne on LinkedIn: https://www.linkedin.com/in/meetleanne Instagram: https://www.instagram.com/truthlieswork/ Twitter: https://twitter.com/truthlieswork Email: hello@truthliesandwork

NutritionFacts.org Video Podcast
Workplace Health and Wellness Programs Put to the Test

NutritionFacts.org Video Podcast

Play Episode Listen Later Oct 24, 2022 5:31


Why do so many workplace wellness programs fail to deliver?