Podcasts about general insurance

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.   Justin divides this episode into three segments. He first interviews Eddie Tettevi, Sandbox Mutual Insurance CRO and RIMS Canada Council Chair — DEI and Comms, about his risk career and his service on the RIMS Canada Council. In the second segment, Justin interviews Janiece Savien-Brown, Metro Vancouver, and Shaun Sinclair, BCIT, about the C2C Challenge and the winning student team. The third segment is a recording of "Intentional Mentorship," an improvised session from the DEI Studio, featuring Dionne Bowers, Co-Founder & Chair of the Canadian Association of Black Insurance Professionals (CABIP), Ray Chaaya, Head of talent for Zurich Canada, and Natalia Szubbocsev, Executive Vice President at Appraisals International Inc.   Listen to learn about some exciting events of the RIMS Canada Conference 2025.   Key Takeaways: [:01] About RIMS and RIMScast. [:17] About this episode of RIMScast. This episode was recorded live on September 15th, 16th, and 17th at the RIMS Canada Conference 2025, at the Telus Convention Center in Calgary. We had a blast! We will relive the glory of the RIMS Canada Conference in just a moment, but first: [:50] RIMS Virtual Workshops! RIMS has launched a new course, “Intro to ERM for Senior Leaders.” It will be held again on November 4th and 5th and will be led by Elise Farnham. [1:07] On November 11th and 12th, my good friend Chris Hansen will lead “Fundamentals of Insurance”. It features everything you've always wanted to know about insurance but were afraid to ask. Fear not; ask Chris Hansen! RIMS members enjoy deep discounts on virtual workshops! [1:26] The full schedule of virtual workshops can be found on the RIMS.org/education and RIMS.org/education/online-learning pages. A link is also in this episode's notes. [1:37] Several RIMS Webinars are being hosted this Fall. On October 9th, Global Risk Consultants returns to deliver “Natural Hazards: A Data-Driven Guide to Improving Resilience and Risk Financing Outcomes”. [1:50] On October 16th, Zurich returns to deliver “Jury Dynamics: How Juries Shape Today's Legal Landscape”. On October 30th, Swiss Re will present “Parametric Insurance: Providing Financial Certainty in Uncertain Times”. [2:07] On November 6th, Hub will present “Geopolitical Whiplash — Building Resilient Global Risk Programs in an Unstable World”. Register at RIMS.org/Webinars. [2:20] On with the show! It was such a pleasure to attend the RIMS Canada Conference 2025 in Calgary. There's always electricity in the air at RIMS Canada, and I wanted to capture some of it!  [2:33] We've got two interviews, and then an improvised session I recorded at the DE&I Studio. The sound came out great, and I used it here with the panelists' permission. [2:49] We've got excellent education and insight for you today on RIMScast! My first guest is Eddie Tettevi. He is the Chief Risk Officer at Sandbox Mutual. He's a very active member of the Saskatchewan RIMS Chapter and a member of the RIMS Canada Council. [3:11] We're going to talk about his risk management career, his RIMS involvement, and how his insights from one of his RIMS DE&I sessions led to this discussion. [3:24] First Interview! Eddie Tettevi, welcome to RIMScast! [3:38] Eddie is the Chief Risk and Compliance Officer at Sandbox Mutual Insurance. He's also the Corporate Secretary, which means he helps the organization navigate strategic initiatives within the boundaries of risk appetite and regulatory compliance. [4:12] Eddie has been at Sandbox for approximately two years. When he joined the company, Sandbox was going through a period of rapid growth and taking the right risks. That was something Eddie looked forward to being involved in. [4:54] The CRO role was not an independent role at Sandbox before Eddie started. It was held by the Chief Financial Officer. The CCO role was held by HR. The Corporate Secretary role was held by the CEO. Eddie fills the three roles in his new position. His background fits all three roles. [6:06] Eddie normally leads a risk group of three. Eddie was previously in cyber for 13 or 14 years. His background is in electrical engineering and computer science. He helped organizations secure their software and network. [7:02] Eddie doesn't think risk management is any different. He's helping organizations make the right decisions. The difference is that the portfolio is much larger. Cybersecurity is one aspect of Eddie's risk management work. [7:33] Eddie says cyber attacks are growing. Individuals who may not be skilled are using AI tools to perpetrate cyber attacks. The attacks are increasing exponentially in skill and sophistication. [8:09] Eddie co-hosted a session in the DE&I Studio with Aaron Lukoni and Tara Lessard-Webb, focused on understanding how mental health plays a part in risk management and how organizations should think about mental health as part of a risk management framework. [8:31] The session was “Building Resilient Workplaces, the Role of Mental Health in Risk Management.” In it, Eddie revealed he is skilled in multiple languages, but an expert in none, including English. He grew up with influences from English, French, Malay, and Creole Patois. [9:38] Eddie loves learning about new cultures. That has influenced his accent. In every language he speaks, he has an accent, which makes it interesting. He has worked in French and English organizations. He learns languages in six months. He picks them up quickly. [10:50] Eddie, Aaron, and Tara emphasized making sure we are thinking about and embedding mental health in our risk framework. [11:02] When designing any strategies and initiatives, risk professionals should consider what's happening in the organization. An organization going through a lot of change is already a stressed organization. You have to consider that as you introduce more change. [11:40] Eddie says the award-winning Saskatchewan RIMS Chapter is exciting. It's great to work with people who are interested, dedicated, and committed. He says the chapter is doing some incredible things, such as introducing risk courses into the universities in the province.  [12:15] Eddie was a RIMS member before joining Sandbox. You can be a RIMS member without joining a chapter. Moving to Saskatoon created the opportunity for Eddie to join the Saskatchewan RIMS Chapter, which he had been looking forward to, to connect with people. [12:36] Justin gives shoutouts to various Saskatchewan Chapter members. [13:03] Eddie serves on the RIMS Canada Council as Chair of the Communications, External Affairs, and DEI Committee. [13:22] The committee is responsible for making sure that all RIMS communications have a DEI lens and advocate for the risk community, partnering with other advocacy groups around Canada. [13:52] Justin says it's been such a pleasure to meet you and hang out with you! I look forward to seeing you at more RIMS Canada and RIMS events. [14:02] Our next guests organized the 2025 C2C Coast to Coast Challenge. This is a competition for risk management students based in Canada. We'll learn about the case studies and what it took to produce their presentations, and also have a chance to acknowledge the winners. [14:19] We will hear from Shaun Sinclair, the Program Head of General Insurance and the Risk Management Program at British Columbia Institute of Technology, and Janiece Savien-Brown, the Manager for Risk and Claims Management at Metro Vancouver. [14:35] We're going to learn about their various roles, as well. Let's get to it! [14:39] Second Interview! Shaun Sinclair and Janiece Savien-Brown, welcome to RIMScast!  [14:47] Janiece Savien-Brown is the Manager of Risk and Claims Services with Metro Vancouver by day. She has been involved with BCRIMA for 17 or 18 years. BCRIMA started the Coast 2 Coast Legacy Challenge three years ago. Last year was its first year in Vancouver. [15:07] Shaun Sinclair is the Program Head of the General Insurance and Risk Management Program at BCIT, an institute of technology in Vancouver and Burnaby, B.C. [15:17] They teach students insurance and risk management courses. Students graduate with a CRM and a Chartered Insurance Professional designation. [15:26] Shaun is also the President of BCRIMA this year. He has been a BCRIMA member for a long time. This C2C Legacy Challenge was awesome for Shaun because two teams from BCIT got into the finals. Shaun had to recuse himself.  [15:51] Janiece says the RIMS Canada Conference 2025 was fantastic! Shaun was there with seven students, and it was awesome to see what they were learning. The students told Shaun they loved everything about it. [16:45] The two finalist teams were The Deductibles and Insure and Conquer. This year's submissions were highly creative and impactful. [17:10] Shaun has been involved in Risk Management Challenges for years and has been to the nationals several times with groups. Shaun stays pretty hands-off. The students get the challenge, and Shaun discusses it with them. He figures out what they need from him to do it. [17:42] In this case, a root cause analysis wasn't needed. They learned how to do a Failure Mode and Effects Analysis (FMEA), a heat map, and gather general knowledge. Then he let them go. They came up with the 10-page report. He didn't watch their presentation until they went live. [18:14] Their champion for the challenge was Ken Letander. The challenge was a procurement question. If your organization's ownership is 51% Indigenous, and you keep your staff 33% Indigenous, money comes your way for contracts. [18:48] When the contract is over and it's time to get the money, but the organization refuses to give that information, how do you make sure they have the 33% Indigenous staff and 51% Indigenous ownership? Do you need pictures, or can you use Elders to say it's enough? [19:12] The students had to read a lot about risk and the rules and regulations regarding this question. They had to read the Canadian government's language on what the rules are. It was an interesting case. [19:38] Janiece didn't envy them at all. The students came up with some solutions for Ken Letander, and he was thrilled with what came from all of the reports. [20:33] Janiece says the presentations were phenomenal from both teams, as well as the written submissions. The collaboration came through and showed they owned the essence of the project. You could see the desire of the top team to make it work. [21:12] Shaun says the cases used in C2C are pretty much real cases. Janiece says last year's case competition had to come up with an equitable access tool to use in the system. After Janiece had surgery, she was given a survey, and she recognized it from the case study. [22:26] Justin says it's great that the students collaborate. You need teamwork. [22:54] Shaun says you hear a lot about isolation. He says BCIT is sometimes called “Being Crammed Into Teams.” Shaun and the other teachers assign projects where students are forced to work with at least three or four people. [23:13] After two years of group projects, collaboration is relatively easy. Shaun also makes the students hand-write their exams. They learn how to think through a problem and put it down on paper. Afterward, they go outside and talk about what they did. [24:52] Shaun's advice to academics and students entering a C2C challenge is to follow the rules. If they say 8-point font, 10-page maximum, don't send 14 pages. The instructor should help students understand the material and then step back. Let the students do it. It's on them. [25:42] Janiece says it is key to engage at the conference. While the Challenge is the key feature, the experience at the RIMS Canada Conference is a large part of it. Be present. Don't be on your phones the whole time. Attend sessions. Come to the events, have fun, and network. [26:07] Janiece was at an event, and five people came up to her and asked if she had brought the BCIT students (Shaun had). [26:22] People were absolutely amazed at how engaging the students were, willing to put themselves out there, and setting meetings with people in BC for opportunities when they come back. That's part of the experience. [26:40] Shaun points out that a couple of the students are quite shy and have come out of their shells because they've had to talk to people. The more you do it, the better you get at it. [27:01] Janiece reports that at one of the events, the students who were in Vancouver from Calgary came out and met with her students. RIMS, RIMS Canada, and the local chapter promote engagement. [27:31] The 2025 C2C Challenge Calgary winner is The Deductibles, 1.95 points ahead of Insure and Conquer. Insure and Conquer did an awesome job as well. [28:11] The Deductibles team is: Rabia Thind, Triston Nelson, and Ryan Qiu. [28:32] Parting advice for risk students as they step into their careers: Shaun says, if you're going to be an accountant or finance student, think about insurance risk management. Amazing career opportunities in fields that cover everything are all within your grasp. Put it on your radar. [29:26] Janiece says she is living proof of that. She was going to be an accountant. After a car accident, she switched to insurance and risk. It's a lifestyle. She has gained many friends, colleagues, and mentors. She started as an adjustor and after 31 years, she's still in the industry. [29:54] Shaun says you can swap jobs from broker to underwriter, to claims, to risk manager, to education, and not start again at the bottom. It's an amazing career. [30:26] Justin says Thank you so much, it's been such a pleasure to reconnect with you here at the Telus Convention Center in Calgary, for RIMS Canada Conference 2025. Shaun and Janiece are already thinking about the C2C Challenge in 2026. We'll see you there! [30:51] As I said at the top, we're going to close things out with an improvised session called “Intentional Mentorship,” which was produced at the DE&I Studio. [31:19] Improvised Session, “Intentional Mentorship,” at the DE&I Studio! With the insights of Dionne Bowers, the Cofounder and Chair of CABIP, Ray Chaaya, the Head of Talent at Zurich Canada, and Natalia Szubbocsev of Appraisals, International. Please enjoy! [31:40] Natalia Szubbocsev introduces the panel. Natalia is the Executive Vice President at Appraisals, International, an insurance appraisal company, global but small, with a diverse, inclusive team. Natalia has been a mentee and a mentor and is glad to contribute her insights. [32:38] Dionne Bowers is the Co-founder and Chair of the Canadian Association of Black Insurance Professionals, a nonprofit organization, and has recently joined Markel Canada as one of their business development Colleagues. [32:57] Ray Chaaya is head of talent for Zurich Canada. Ray oversees talent acquisition, talent development, and talent management, as well as the culture portfolio for the company, DEIB, and community impact. [33:15] Natalia asks What does mentorship, particularly inclusive or intentional mentorship, mean for you? Dionne says that it is a strong commitment by both the mentor and the mentee to work together for growth opportunities. [33:38] Intentional mentorship is the dedication that each party has to bring to the table, and fulfilling any sort of mandates that have been asked by both. Depending on the program, it's making sure that everyone is on the same page in terms of what they want from each other. [34:04] Ray agrees with Dionne. There has to be a mutual benefit. Ray has been a mentee and a mentor, and finds that the most valuable mentorship relationships are where the mentor and the mentee walk away feeling like they're learning something every day, having a conversation. [34:30] Ray says it's a two-way street and a relationship that can often last for years, because it is a relationship where the value is long-term. Ray talks to young people, and they ask, You're my mentor, what do I do? It doesn't work that way. It's a long-term investment. [34:56] Natalia says that traditional mentorship, besides being one of the best ways of professional development, is also to transfer knowledge from someone who has the experience to someone junior in his or her role. What other purpose does mentorship serve? [35:19] Dionne says it's also recognizing that it's an opportunity for learning from one another. A mentor is a seasoned insurance professional who is working with someone who is a new entrant to the industry. [35:37] It's recognizing that a mentor and a mentee are learning from each other. Strength in development is making sure that you are taking away something from each other, each time you meet, connecting and learning trends and thoughts, and diversity of thought. [36:10] Dionne asks, How can we do things differently? She has learned a lot from young people. Dionne thought she was cool, but apparently, she's not. And she's just taking away a lot of that into her own world, professionally and personally. [36:23] Natalia says her experiences are not just intergenerational, but in Canada and beyond, intercultural. She says what needs to be respected and adapted to, both by the mentor and the mentee, is that you're coming from different backgrounds. [36:45] In a global setting, that will affect communication, that will affect the thought processes, that will affect everything; the way we do things. Because Natalia leads a global team, she has to be adaptable, sensible, and respectful of the cultural nuances. [37:07] At the same time, she asks her mentees or team to do the same for her, because she comes from a very specific background. She has an Eastern European background. It doesn't matter that she's lived in Canada for 25 years. [37:25] Her background defines the way she communicates, thinks, and handles things. Every culture communicates differently. That's an overall mutual understanding, knowing that we all come from different backgrounds. [37:47] Dionne says there has to be a willingness to learn. There's no point in having a mentor-mentee relationship where it's just going to be closed off, and this is what we're going to talk about. There has to be a willingness to learn. [38:07] Ray says there's a learning agility piece. You have to be flexible in how the relationship is going to go. Every mentorship relationship is different, too. There are no steps on how to be a good mentor or a good mentee. [38:25] It's the chemistry between the two, the value that you bring to each other, and the conversations. The maturity of a mentorship can also go into sponsorship. [38:37] When Ray has a conversation with somebody, and they get to know each other, and feel what they want to get out of this, he can be a voice for that person. It goes back to the conversation of lifting others when you can. [38:54] When Ray thinks back to his mentors who stick out in his mind. He has a lot of respect for them. They are the people who spoke about him when he was not in the room, and had his back in that room when he was not there. [39:15] Those are the people, as Ray matures in his career, he doesn't know that he would be here today if it weren't for those mentors. And that is what he hopes he can bring to somebody else as a mentor. [39:29] Natalia says, in a global setting where she works, boosting confidence is very important. In a multicultural global setting, it's important to encourage someone in a different country, who communicates differently, that it doesn't matter, they can do it. [39:50] We are working on a common goal. That's part of the sponsorship/mentorship/training. [40:08] Ray says you have to be honest as a mentor. The toughest times for Ray were when he realized he was trying to make this work for a person, but to be honest with himself, as a mentor, he should be encouraging this person to look somewhere else, at what their passions are. [40:33] He went into it thinking he wanted this person to be the best they could be at this job. And he realized that's not his job as a mentor. [40:43] His job is to understand what they want out of their career, where they bring value, where their passion is, and guide them to make sure that they ultimately are happy with their career, and they're bringing value to society, and they're contributing to the community. [41:06] One specific person Ray was mentoring, he was desperate to fit them into the insurance industry, because that's how he was programmed. He was thinking, Why is this not working? And he realized it's not working because they don't want to do this. [41:25] And as a mentor, Ray's job now is to say, What do you want to do, and let's help you get there. And when he made that mind shift, it just clicked. That was a little bit of a learning opportunity. Now he's a better mentor for learning that. [41:42] Dionne agrees with that. She had one mentor who told her, If you plan to give back as a mentor, don't have any expectations, or you're setting yourself up for failure. [42:05] A lot of mentors have a similar approach, because we don't know. We want it so badly. We want to be able to say, I did that. I helped them get to wherever. If you have a mentee who is not in the mindset, and you're not sure that this is for them, have that conversation. [42:38] It's important to recognize that you're going to impact their lives differently. Even though you have that mentor-mentee relationship, you may be asking them to reconsider dipping their foot into the industry. [42:55] Natalia says not making assumptions about the other person and having that curiosity, openness, and mutual communication is very important. [43:05] How do you build in mentorship or inclusive or intentional mentorship into your organization? Ray says mentorship programs should be part of any industry, any corporation, or any organization. If you expect people to learn and grow, they need mentors. [43:30] Ray says Zurich has baked in mentorship programs into a lot of its development programs. Your development means you get a mentor, and you learn from that mentor. They bake it into the development strategy that's already there, and don't make it an off-site thing. [43:57] It shouldn't be another thing; it should just be part of your growth and development. And so, whenever they can bake it in, that's what Zurich does. [44:04] Zurich also has amazing employee resource groups that champion a lot of its programs, and the Zurich African and Caribbean Alliance, ZACA, which has worked with KBIP, is a massive champion of its mentorship program. [44:19] Just two or three months ago, Zurich held a mentorship day and increased the mentors on its mentorship platform by 48%. It was just another thing that was out there that nobody was talking about, and another thing people had to sign up for. [44:39] Zurich's employee resource group put a spotlight on it, and they showed the value, and they made it part of the ERG's culture to participate in mentorship. Then all of those ERG participants signed up to be mentors, and now are actively mentoring. [45:00] You really need to look at it from a strategy perspective. It can't just be an extracurricular activity that you add on. [45:08] Dionne agrees. KBIP works with organizations like Zurich, and with the ZACA program and the team, but also does the work for organizations that are not there yet or not willing to put the extra effort in to embed it into the DNA of the organization. [45:33] Part of KBIP's mandate is to create a mentorship program specific to Black insurance professionals. It doesn't matter where you're from, international or domestic student, or anyone who wants to be part of the organization and get extra support to build on their career trajectory. [46:02] What do mentors get out of mentorship? Dionne says as a mentor, she gets satisfaction from seeing someone excel, not necessarily from start to finish. You could be at the tail end of their journey, you could be at the beginning, or you could be in the middle. [46:36] If there is a desired outcome for both parties, and there's success, when someone calls you or texts you and says, You know what, I got that job, or I was recognized for doing XYZ, that is satisfaction. That is success. [47:00] Ray says his passion is helping people grow and develop. He started his HR career in learning and development, because he used to be intrinsically rewarded when he saw somebody learn something he taught them, or he trained them on. That felt like a superpower. [47:21] When Ray can do that with the programs Zurich runs, and he interviews people and watches their growth, and they are so grateful; to Ray, that is worth it all. You don't even have to pay him for that. He will volunteer and do that his entire life because of what he gets out of it. [47:47] Natalia agrees. There are obvious advantages from an organizational point of view, but from an individual point of view, Natalia feels that she has arrived at a point where there's no ego anymore. She wants to transfer her knowledge to someone. [48:04] Natalia wants to tell someone that they can do it. Because she did it, they can do it as well. And that's a very important aspect of mentorship. [48:15] How do you make mentorship intentional and inclusive? Ray says it means they have to see the value. It has to be part of the business strategy. Anything that is not intentional, people think, Why do I have to do this, on top of everything else that I need to do? [48:36] The second we are making it intentional, it has to make sense. This is why I'm doing this, because it's going to benefit me, it's going to benefit the company, and it's going to benefit the people I'm impacting. [48:47] They have to see the strategic business value, and with mentorship, it's easy. Because there's massive value for the organization, there is a massive competitive edge if you're doing it properly, and there is massive learning and development for your workforce. [49:05] You just need to sit down with professionals like KBIP, with people who have thought through it, and understand how to help you bake it into the strategy. Just do the work. Anything intentional has to make sense. If it does not make sense, it can't really be that intentional. [49:28] Dionne says that in every organization, when you are constructing your missions and your value statements, it's sitting down as an executive team, and asking, How can we execute on this? What does that mean? Mentorship is something that bleeds into your brand. [49:57] The brand recognition from a competitive edge standpoint is huge. Dionne says she can walk into a school for outreach programs and say, Zurich is a market of choice. You would want to work with Zurich because of this, this, and this. [50:14] If you can tell them that they're going to be supported along the way with their career, that's added value. That is something that will definitely differentiate Zurich in the marketplace. [50:26] Dionne adds that being intentional is huge because when you are not, people can see right through that. That is where you create toxic cultures. [50:39] It's not in a company's best interest to ignore the opportunities that stem from mentorship programs. [50:47] Natalia says she's not an HR professional, but she imagines that mentorship has a great role in not just attracting the right talent, but in retention as well. [50:58] Ray affirms, 100%. It's part of your growth and development. Sure, you can use it as a competitive edge to attract people, but if you're not doing it right, then they're not going to develop and grow, and that competitive edge is really just smoke and mirrors. It's not real. [51:15] So, if you're going to do it right, you have to develop people and grow people through your mentorship programs, and you have to show the results for it. [51:26] Dionne adds, That speaks to the inclusivity part of diversity, equity, and inclusion. If you can build a strategy that equates to inclusion, it equates to retention. It's not rocket science.  [51:49] Ray says Zurich is really good at that. [51:52] Final thoughts on intentional mentorship. Dionne says, “Just do it. I'm a Nike gal. Just do it.” [51:59] Ray says, “I wouldn't be where I am in my career if it weren't for my mentors and my sponsors. And so, if you see potential, mentor the heck out of that potential, because they will thrive.” [52:15] Dionne says, “And acknowledge it. I think that's a big part of that strategy.” [52:21] Natalia thanks Ray, Dionne, and the RIMS DE&I Studio for picking up this topic, a very important topic, and she hopes you enjoyed the session. [52:38] Justin says special thanks again to all of our guests here at the RIMS Canada Conference 2025. Be sure to mark your calendars for October 18th through the 21st, 2026, for RIMS Canada, which will be held in Quebec City. [52:55] Shout out to the RIMS Canada Council for producing another fantastic conference and to the RIMS Events Team and all my RIMS colleagues who worked tirelessly to make the last three days so smooth. It's such a pleasure to work with you all. I look forward to seeing you next year. [53:14] Plug Time! You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. Links to sponsored episodes are in the show notes. [53:43] RIMScast has a global audience of risk and insurance professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate and help you reach them! Contact pd@rims.org for more information. [54:02] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. [54:19] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [54:35] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com. It is written and published by the best minds in risk management. [54:50] Justin Smulison is the Business Content Manager at RIMS. Please remember to subscribe to RIMScast on your favorite podcasting app. You can email us at Content@RIMS.org. [55:02] Practice good risk management, stay safe, and thank you again for your continuous support!   Links: From RIMS Canada: “RIMS Ontario Chapter Honours Bombardier's Daniel Desjardins with the 2025 Donald M. Stuart Award” RIMS ERM Conference 2025 — Nov. 17‒18 Spencer Internship Program — Registration Open Through Oct. 15. RIMS Western Regional — Oct 1‒3 | Bay Area, California | Registration open! RISKWORLD 2026 — Members-only early registration through Sept 30! RIMS-Certified Risk Management Professional (RIMS-CRMP) The Strategic and Enterprise Risk Center RIMS-CRO Certificate in Advanced Enterprise Risk Management — Featuring Instructor James Lam! Next bi-weekly course begins Oct 9. RIMS Diversity Equity Inclusion Council RISK PAC | RIMS Advocacy | RIMS Legislative Summit SAVE THE DATE — March 18‒19, 2026 RIMS Risk Management magazine | Contribute RIMS Now RIMSCanadaConference.ca RIMS Webinars: RIMS.org/Webinars “Natural Hazards: A Data-Driven Guide to Improving Resilience and Risk Financing Outcomes” | Oct. 9 | Sponsored by Global Risk Consultants “Jury Dynamics: How Juries Shape Today's Legal Landscape” | Oct. 16, 2025 | Sponsored by Zurich “Parametric Insurance: Providing Financial Certainty in Uncertain Times” | Oct. 30, 2025 | Sponsored by Swiss Re “Geopolitical Whiplash — Building Resilient Global Risk Programs in an Unstable World” | Nov. 6 | Sponsored by Hub   Upcoming RIMS-CRMP Prep Virtual Workshops: RIMS-CRMP-FED Exam Prep Virtual Workshop — November 11‒12 Full RIMS-CRMP Prep Course Schedule Risk Appetite Management | Oct 22‒23 | Instructor: Ken Baker “Intro to ERM for Senior Leaders” | Nov. 4‒5 | Instructor: Elise Farnham “Fundamentals of Insurance” | Nov. 11‒12 | Instructor: Chris Hansen “Leveraging Data and Analytics for Continuous Risk Management (Part I)” | Dec 4. See the full calendar of RIMS Virtual Workshops RIMS-CRMP Prep Workshops   Related RIMScast Episodes with 2025 RIMS Canada keynotes: “Distilling Risk and Resilience with Manjit K. Minhas” “On Resilience with Amanda Lindhout” “Thoughts and IDEAs on Inclusivity with Michael Bach”   Sponsored RIMScast Episodes: “The New Reality of Risk Engineering: From Code Compliance to Resilience” | Sponsored by AXA XL (New!) “Change Management: AI's Role in Loss Control and Property Insurance” | Sponsored by Global Risk Consultants, a TÜV SÜD Company “Demystifying Multinational Fronting Insurance Programs” | Sponsored by Zurich “Understanding Third-Party Litigation Funding” | Sponsored by Zurich “What Risk Managers Can Learn From School Shootings” | Sponsored by Merrill Herzog “Simplifying the Challenges of OSHA Recordkeeping” | Sponsored by Medcor “Risk Management in a Changing World: A Deep Dive into AXA's 2024 Future Risks Report” | Sponsored by AXA XL “How Insurance Builds Resilience Against An Active Assailant Attack” | Sponsored by Merrill Herzog “Third-Party and Cyber Risk Management Tips” | Sponsored by Alliant “RMIS Innovation with Archer” | Sponsored by Archer “Navigating Commercial Property Risks with Captives” | Sponsored by Zurich “Breaking Down Silos: AXA XL's New Approach to Casualty Insurance” | Sponsored by AXA XL “Weathering Today's Property Claims Management Challenges” | Sponsored by AXA XL “Storm Prep 2024: The Growing Impact of Convective Storms and Hail” | Sponsored by Global Risk Consultants, a TÜV SÜD Company “Partnering Against Cyberrisk” | Sponsored by AXA XL “Harnessing the Power of Data and Analytics for Effective Risk Management” | Sponsored by Marsh “Accident Prevention — The Winning Formula For Construction and Insurance” | Sponsored by Otoos “Platinum Protection: Underwriting and Risk Engineering's Role in Protecting Commercial Properties” | Sponsored by AXA XL “Elevating RMIS — The Archer Way” | Sponsored by Archer   RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy RIMS Strategic & Enterprise Risk Center RIMS-CRMP Stories — Featuring RIMS President Kristen Peed!   RIMS Events, Education, and Services: RIMS Risk Maturity Model®   Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information.   Want to Learn More? Keep up with the podcast on RIMS.org, and listen on Spotify and Apple Podcasts.   Have a question or suggestion? Email: Content@rims.org.   Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn.   About our guests: Eddie Tettevi, Sandbox Mutual Insurance CRO RIMS Canada Council Chair — DEI and Comms Janiece Savien-Brown, Metro Vancouver Shaun Sinclair, BCIT "Intentional Mentorship" improvised session from the DE&I Studio, featuring: Dionne Bowers, Co-Founder & Chair of the Canadian Association of Black Insurance Professionals (CABIP); Ray Chaaya, Head of talent for Zurich Canada; Natalia Szubbocsev, Executive Vice President at Appraisals International Inc.    Production and engineering provided by Podfly.  

In our latest episode, Christopher Digby, Executive Director at Howden Specialty, speaks with three of the newest members of the CII's Professional Standards Committee: Chris Cowton, a leading academic in financial ethics and Emeritus Professor at the University of Huddersfield, where he served as Dean of the Business School and Professor of Accounting. Chris continues to publish and advise businesses, professional bodies, and regulators on embedding ethical practice in professional life. Diane Maxwell, an Independent Consumer Representative, brings a global perspective and a strong focus on ethical leadership, behavioural insight, and public interest - gained from a diverse background spanning pensions, financial services and public policy. Neil Freshwater, Group Integration Director at Aviva, with over 30 years of international insurance experience. Neil has held senior roles across actuarial, finance, and operational leadership in Lloyd's, General Insurance, Life Insurance, and Reinsurance. His governance and regulatory expertise spans the UK, Europe, America, and Asia.

Lee v. State Farm General Insurance Company

Shiho Kagasaki is an Associate at MinterEllison based in Australia. We hear from Shiho why she loves working in the law so much and how her recent passion for ballet contributes to her pursuit of grace and poise in her work life, too. If you are also an up and coming associate wanting to hear from a sempai (more experienced co-worker) then this is the episode for you. If you enjoyed this episode and it inspired you in some way, we'd love to hear about it and know your biggest takeaway. Head over to Apple Podcasts to leave a review and we'd love it if you would leave us a message here!In this episode you'll hear:Why Shiho enjoys the multifaceted work of being a lawyerThe importance of networking and what Shiho believes is important when building a networkThe parallels between ballet and the lawHer favourite podcast and other fun facts About ShihoShiho Kagasaki is an Associate at MinterEllison, presently based in Australia.  After obtaining her Bachelor of Laws at Griffith University and completing her Graduate Diploma of Legal Practice at The Australian National University, she was admitted as a lawyer in Australia in 2017.  She has since practiced in various areas of law, including Plaintiff Personal Injury, General Insurance and Class Actions in her previous roles. Corporate Risk & Insurance is her current area of focus at MinterEllison. Shiho currently specialises in the management of non litigated and litigated matters and works for both Australian, Japanese and International Insurers as well as Australian and International Corporations.Connect with ShihoLinkedIn: https://www.linkedin.com/in/shiho-kagasaki-4072a4118/ LinksNyorosuke Ungai restaurant: https://kiwa-group.co.jp/nyorosuke_ginza/ Legal High: https://en.wikipedia.org/wiki/Legal_High_(Japanese_TV_series) The Balanced Ballerinas podcast: https://open.spotify.com/show/3vPmGkYbpsvo8JAaytJf1s?si=481f054555724b27 Connect with Catherine Linked In https://www.linkedin.com/in/oconnellcatherine/Instagram: https://www.instagram.com/lawyeronairYouTube: https://youtube.com/@lawyeronair 

In this episode, host Tessa Norman is joined by PwC Partner Stephen Arnold and Director Samantha Jones, to discuss the growing regulatory scrutiny of the general insurance and protection market.  Our expert guests explore the FCA's recent supervisory work across the sector, with a focus on competition, price and value, and consumer outcomes. We delve into the key considerations for firms as they navigate evolving regulatory and consumer expectations. Our guests also share insights on the lessons that other financial services firms can learn from the insurance sector's experience, and discuss how firms can prepare for future changes. You can contact our PwC speakers if you'd like to discuss any of the topics covered, at tessa.norman@pwc.com, samantha.x.jones@pwc.com, and stephen.arnold@pwc.com. To hear more from us on Risk & Regulation, you can access all our regular publications at this site: https://www.pwc.co.uk/industries/financial-services/understanding-regulatory-developments.html. 

Mark Holweger is President and CEO of Legal & General America's insurance division, which includes operating companies Banner Life Insurance Company and William Penn Life Insurance Company of New York. He is responsible for the day-to-day operations of the business, ensuring service excellence, continued distribution expansion and achievement of the digital transformation strategy. In 2011, he joined Legal & General Group in the UK where he held a number of senior level positions including Managing Director, Partnerships for Legal & General Insurance and Director of Broker and Intermediary for Legal & General's General Insurance business. In 2018, Mark relocated to the US as Executive Vice President of Distribution and Marketing for Legal & General America. Prior to joining Legal & General, Mark was a co-founder of Coverwise.com, an International digital insurance broker, and held various senior roles at other insurers including RSA Insurance Group UK where he was Distribution Director for Emerging markets and AXA Insurance UK where he was Director of Corporate Partnerships. Mark is an economics graduate and Chartered Insurer. He lives with his wife Rachel in Potomac, MD and has two daughters. Highlights from the Show Note This episode is brought to you by The Future of Insurance thought leadership series, available globally from Amazon in print, Kindle and Audible audiobook. Follow the podcast at future-of-insurance.com/podcast for more details and other episodes. Music courtesy of Hyperbeat Music, available to stream or download on Spotify, Apple Music, and Amazon Music and more.

New York Marine and General Insurance Company v. Heard

If you're a Marvel movie fan, Iron Man is probably familiar to you. In this episode of the Impactus podcast, we are excited to talk with a real-life “Iron Man”—a humble businessman from Hamilton, Ontario, who was the first Canadian to run not one, not two, but three Ironman races in three consecutive days for over 45 hours of physical exertion. But he wasn't running for himself but for a greater cause. Gord Pauls owned and operated a General Insurance brokerage for 28 years and opened a running apparel store in 1996. He is an accomplished runner and triathlete and a respected, personable, and inspirational leader in the Hamilton running community. Since taking up running twenty-six years ago, Gord has completed over 35 marathons, including 12 Boston Marathons, with a personal best time of 2h:51m. In addition, he has run countless other races, often raising money to support charities. He also races to encourage some of the hundreds of runners he has inspired through his example and instruction. As a coach, Gord has seen his clients meet and exceed their goals. Not satisfied with being an outstanding runner, Gord took up duathlons and triathlons in recent years, earning berths on the Canadian National Teams plus completing eight grueling Ironman Triathlons. In 2010, he became “Canada's only Triple Ironman,” a back-to-back-to-back Ironman race with a total distance of 678 km, raising a quarter of a million dollars ($257,000) for micro-credit loans in Haiti. Gord talks with us about the physical struggles of his favorite activity and how pushing himself through these excruciating exercises has impacted and inspired his faith life and the call to love and serve others through what he is doing. Join us for an inspiring conversation with an inspiring man!   ---------------------------------------------- Website: https://impactus.org/ Check Our Resources for Men: https://impactus.org/resources/ ---------------------------------------------- Follow us on Social Media:  Facebook  Instagram  LinkedIn  Twitter  YouTube

William Scollard v. State Farm General Insurance Company

In this discussion, Alex Curtis is joined by Sam Mears, Regional Account Manager at LV= General Insurance to elaborate on the company's innovative service approach tailored for GI intermediaries, highlighting initiatives like awareness-raising round table events and user-friendly smartphone technology designed to streamline the client experience and enhance adviser efficiency.Visit LV= General Insurance Intermediaries here.Find out more about the comparison tool here.Follow Sam on LinkedIn.Contact Sam via Tel:  07385533169 or email him sam.mears@lv.co.uk  Brought to you from the team at The Lead Engine who specialise in lead generation, web design and content marketing for financial services.  

GEICO General Insurance Co. v. M.O.

How to Memoriza General Insurance Terms for The Insurance Exam

The latest earnings report from American International Group (AIG) offers insights into their upward momentum. On the earnings call, CEO Peter Zaffino informed investors of potential significant moves, stating "We would expect to try and do something before the end of the second quarter." This positions the company towards what could be a transformative period.The financial performance for AIG in the first quarter of 2024 exhibited this trajectory. Noteworthy figures disclosed on the earnings call include a 9% increase in earnings per share compared to the previous year, a 19% expansion in General Insurance underwriting income, and a 13% growth in consolidated net investment income. These indicators provide evidence of AIG's steady progress towards profitability.In Global Commercial Insurance, AIG reported achievements in casualty lines and excess and surplus lines such as Lexington Casualty and Excess Casualty. Progress was also noted in the high net worth and international property units, which contributed to AIG's overall performance.While no direct mention was made to consumer trends on the earnings call, the good performance of AIG's Life & Retirement segment was apparent. It matched its best quarterly figures in ten years, which could be interpreted as increased consumer engagement and demand for life and retirement products, although it was not specified on the call.The strategic moves and investment endeavors of AIG aim to maintain its underwriting quality, grow profitability, and manage capital. Key initiatives highlighted during the earnings call, such as providing strategic independence to Corebridge Financial and prioritizing the AIG Next transformation program, signify their intention to improve operational efficiency and add value. The objective to secure $500 million in annual run rate savings by the end of 2025 illustrates AIG's commitment to its financial goals.While this sums up the key messages from the earnings call, the future outcomes of the company will depend on many variables and unpredictable factors. So, it's important to treat these projections with due consideration. This information should serve to provide perspective on AIG's current standing and strategic future endeavours, as conveyed to investors on their latest earnings call. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.theprompt.email

Brenda Allison is the epitome of what the modern day entrepreneur needs to be. With nothing but a laptop and a dream, she practiced perseverance and innovation to get to where she is today. Fellow small business leader and host of Small BizCast, Joel Volk, interviews Allison to understand the wins and losses required to become a leader in the insurance world and inspiration to all. 00:00 Introduction 05:11 Mitigating risk 07:40 20 year journey 12:36 New ideas 14:58 How entrepreneurs perservere 16:48 Commercial Break - sponsors 21:48 Personal challenges 24:43 Effective communication for the workplace 28:42 Reflection on performance 31:59 Shift to discussing insurance products 33:42 Convenience and efficiency 37:56 Conclusion ------------------- Guest: Brenda Allison | www.CoastGeneralInsurance.com ------------------ We'd like to thank our sponsors: Hot Dog Business Growth, JorgensenHR and Southern California Labrador Retriever Rescue

General Insurance is a competitive industry one with 19 players faced with inflationary pressure that impact cost whilst dampening demand. Puneet Parischa, CEO of Liberty Insurance tells us how the company faces these headwinds whilst telling us about the integration process.

Flooding damages property, lives and can be incredibly financially damaging as well.There was £352 million pounds in insurance claims for damaged homes following storms Babet, Ciaran and Debi at the end of last year according to the Association of British Insurers. We don't yet know the financial fall out of January's storm Henk - the eighth named storm of the season - but as the climate changes, insurers expect even more of this kind of weather.So what is flooding costing homeowners and businesses and what is the best advice if you've been affected?Felicity Hannah visits a flat owner in Worcestershire and we hear from the man who spent £80,000 taking matters into his own hands.This week we're joined by Heather Shepherd from the charity the National Flood Forum as well as Laura Hughes, Manager of General Insurance at the Association of British Insurers, which represents the industry.Presenter: Felicity Hannah Producer: Sarah Rogers Editor: Sara Wadeson(This episode was first broadcast on Wednesday the 17th of January on Radio 4 at 3pm)

Mason and Ireland talk about Shaq's General Insurance ads, and why he chose to endorse them. Is Matthew Stafford the best QB in the NFC? The crew go through a few Pick up Lines and see if they would actually work or not. What were the best TV Shows of 2023? Game of Games, plus Supercross talk! Learn more about your ad choices. Visit megaphone.fm/adchoices

Surrendering of insurance policies will likely no longer be a loss-making affair. Insurance regulator IRDAI has proposed to increase the surrender value for policies among key changes in the product design of life, health and general insurance. We caught up with Akshay Dhand, Appointed Actuary at Canara HSBC Life Insurance to understand all about it.

Prepare for the Property & Casualty Exam: General Insurance Terms, Co-insurance & Pro-Rata Math with The Insurance Exam Queen

How To Memorize General Insurance Terms For The Insurance Exam.

General Insurance All Lines Conversational Audio

General Insurance Memorization Preview for The Insurance Exam

We had the pleasure of interviewing Reyna Roberts over Zoom video!Breakout country artist and showstopping performer Reyna Roberts released her debut album Bad Girl Bible, Vol 1 on Friday September 8th (via EMPIRE Nashville). This new album follows the success of previously released singles off the album “Country Club” “One Way Street,” and “Louisiana” which have seen a great response from press and fans alike, with Wonderland Magazine stating, “Roberts' heartfelt lyrics capture the universal theme of unrequited love, striking a chord with listeners worldwide.” “Country Club” specifically is going viral across socials with posts on Hollywood Unlocked, The Neighborhood Talk and more! Focus track off the album “Miranda” was inspired by Miranda Lambert, Johnny Cash and Beyonce, with those influences also being seen in the music video for “Miranda”. Bad Girl Bible, Vol 1 is already receiving rave reviews from press with, American Songwriter describing Roberts debut album as “songwriter salvation”.Coinciding with the release of her debut album Reyna is being featured on billboards in Nashville and in New York City where she has been in town for New York Fashion Week attending shows. On Saturday Reyna made her debut at New York Fashion Week walking in the Utierre fashion show at the Dreamland After Dark show at Sony Hall. The fiery singer-songwriter has also recently partnered with The General Insurance, Amazon Prime, Grammy Museum, CMT, CMA, Amazon Music, Bud Light, Tennessee Titans, Stella Rosa, NASCAR and more!When asked about the release of her debut album Bad Girl Bible, Vol 1, Reyna said, “Bad Girl Bible, Vol. 1 is the first half of my debut double album. This is my story of being in love, on the run, my journey through Hell, and ultimately God's salvation. I'm excited about this debut album because people will get to see a full picture of who I truly am. I'm a writer on every song and I also co-produced many of the songs as well, because I had a specific vision for each one- that also included detailed visuals. I spent countless days and nights going over every detail for this album. My goal was to make sure there was personality and character throughout the entire project, so the audience can experience my journey on every level. This album is the truest reflection of my sound as an artist. Even though you hear some country trap and country pop early on. You feel like you're on the run with me, and my sound becomes more outlaw country the darker the journey becomes. This is my Old Testament.”Roberts continues blazing a trail toward success, receiving high praise from the industry and her peers. Roberts has opened for Reba McEntire, toured with country artist Jamey Johnson, and has performed with Luke Combs. Her music is “hard-hitting and anthemic” (Rolling Stone, Rolling Stone Country), “lively and energetic” (Billboard), and she has created songs for ESPN, Apple TV +, NFL, and Hallmark Channel. She has been featured in People, New York Times, Taste of Country, The Boot, Music Now, Wide Open Country, and many other publications, demonstrating that her music resonates with fans and critics alike. Bad Girl Bible, Vol. 1 will be followed by Vol. 2 set for release in 2024. Stay tuned to Reyna's socials below for more updates following the release of Bad Girl Bible, Vol. 1 as well as upcoming tour dates from this talented young artist.We want to hear from you! Please email Hello@BringinitBackwards.comwww.BringinitBackwards.com#podcast #interview #bringinbackpod #ReynaRoberts #NewMusic #ZoomListen & Subscribe to BiBhttps://www.bringinitbackwards.com/followFollow our podcast on Instagram and Twitter! https://www.facebook.com/groups/bringinbackpodThis show is part of the Spreaker Prime Network, if you are interested in advertising on this podcast, contact us at https://www.spreaker.com/show/4972373/advertisement

Recruitment Chinwag time! Today's episode features Marney Hamilton from Fuse Recruitment!I loved catching up with Marney today. We cover a lot of ground, from growing up in Regional N.S.W, to moving to "the big smoke" (there is a pun here, but you'll need to listen to find out what it is) and studying HR in University.We walk through Marney's career, spanning Agency and Internal Recruitment, and how she has gone full circle returning to the Agency, world specialising in General Insurance. Quite a few geek-out moments talking about career pathways and how cool the Insurance Industry is. Marney gives such amazing advice to anyone who is working in Recruitment, or perhaps considering a career in Recruitment.This is a really fun episode.Enjoy!Join RUBBERBAND today!

Jane Poole has almost 20 years experience in the banking and insurance industry. She is a successful leader of multiple Business and IS Transformation Programmes, designing and executing global initiatives. She is also a genuine, progressive leader consistently demonstrating integrity, passion and fairness that inspires global teams to achieve both strategic and personal objectives. Jane shares her career path, leadership philosophies and work in behavioural change that has led to business transformation and an award-winning finance team turnaround, plus the evolution of finance as a business function. Words to lead by: "The best leaders, when it gets tough, never let that dream fade. They keep the vision alive daily through routines, rituals and habits." --------------- Find out more about Colin ⁠www.colindellis.com⁠ --------- Incidental show music courtesy of ⁠Purple Planet⁠ --------- --- Send in a voice message: https://podcasters.spotify.com/pod/show/culturemakers/message

Heneka Watkis-Porter here, your host from The Entrepreneurial You podcast and TV show. A warm welcome to all our new listeners and a big shoutout to our dedicated followers – you're truly the heart and soul of our community! In our previous episode, we delved into the world of mastering your finances with Nicole Barham. Today, gear up for an exciting discussion on "Excellence in General Insurance." My guest today is Sheraley Bridgeman. Sheraley has over 20 years of experience in the general insurance industry spanning various levels, including Account Executive, Corporate Risk Manager, Quality Control Manager, Business Development Manager, and Vice President - Business Development and marketing. She is a goal-oriented team leader with a distinguished career in all areas of general insurance operations, with experience in customer service, operations, training, sales, and marketing. She has a passion for excellence, a sound sales and people management background, and the ability to restructure operations to achieve optimal results and customer delight. Give Away: Guardian General Promotional item - What is Guardian General Motor product for Women? Thank you for joining us today for this enlightening conversation with Sheraley Bridgeman, a seasoned leader in the general insurance industry. We hope you found her insights into leadership, customer service, and achieving excellence valuable and inspiring. As we wrap up this episode, we encourage you to reflect on the lessons shared here and consider how to apply them to your leadership journey or professional endeavors. Stay tuned for more engaging episodes where we explore topics and personalities that empower and inspire. Remember to subscribe to our podcast and leave a review if you enjoyed today's discussion. Your feedback is essential in helping us bring you more enriching content. Until next time, keep striving for excellence in your leadership endeavors. Take care, and we'll catch you in the next episode! For more information, visit our website at henekawatkisporter.com. You'll find show notes and links related to today's episode. Connect with us on social media too! We're active on Heneka Watkis-Porter, where we share behind-the-scenes content, updates, and sneak peeks of what's coming up next. Thank you for being a part of our podcast community. Your support fuels my passion, and we can't wait to bring you more exciting guests and discussions in the future. Affirm with me: I am a confident and compassionate leader. I inspire others with my vision, guide them with wisdom, and empower them to reach their full potential. My leadership is a force for positive change, and I lead with integrity, empathy, and resilience. Every day, I grow stronger as a leader, making a lasting impact on those I serve and the world around me. Until next time, stay curious, stay healthy, and stay tuned to The Entrepreneurial You podcast. --- Send in a voice message: https://podcasters.spotify.com/pod/show/the-entrepreneurial-you/message

How can you prevent property devaluation following a wildfire? Guest: Shaun Sinclair, Program Head of the General Insurance and Risk Management Program at the British Columbia Institute of Technology Learn more about your ad choices. Visit megaphone.fm/adchoices

Seg 1: Self-fulfilling prophecies have occurred throughout ancient and modern history alike, greatly shaping the world we live in today.  Guest: Tim Brinkhof, Reporter for Big Think Seg 2: View From Victoria: David Eby is making calls for a new full-time emergency evacuation unit after seeing major problems and delays first-hand at the Kamloops and Kelowna evacuation centres. We get a local look at the top political stories with the help of Rob Shaw, Political Correspondent for CHEK News. Seg 3: What can we expect from Trump's surrender? Guest: Reggie Cecchini, Washington Correspondent for Global News Seg 4: How can you prevent property devaluation following a wildfire? Guest: Shaun Sinclair, Program Head of the General Insurance and Risk Management Program at the British Columbia Institute of Technology Seg 5: Can we curb misconduct within the RCMP? Guest: Dr. Jason Walker, Associate Professor and Program Director for Industrial-Organizational and Applied Psychology at Adler University Seg 6: Why do disembodied feet keep washing ashore in BC? Guest: Erika Engelhaupt, Freelance Science Writer and Former Science Editor for National Geographic Learn more about your ad choices. Visit megaphone.fm/adchoices

The General Insurance industry enjoyed positive growth for 2022, but competition remains fierce amongst the existing players. And with 2 recent mergers taking place, industry market rankings have changed. We speak with Chua Seck Guan, CEO of MSIG Malaysia for a 2023 outlook, BNM liberalisation, and will MSIG rely on organic growth or look to buy to regain back its no 2 market ranking spot.

In this special podcast series, our MD & CEO, Mr. Tapan Singhel shares his insights on the environment and the vital role it plays in our lives. It's imperative to be aware of what is happening around us. As individuals, we have the power to bring a change and make a difference in society at large.

Our MD and CEO, Mr. Tapan Singhel teaches us how everything and everybody around us should inspire and motivate us. In this episode learn how inspiration is an ongoing flow when you notice and learn from things and people around you. 

This interview with the Director of Digital and Social Media for National General Insurance is the first time we've ventured into the insurance space on the show. The highly-regulated, unsexy nature of this industry means that it is challenging to market effectively. But David Shwartz has stepped up to the plate and is injecting soul into insurance! In this episode, David explains the difference between standard and non-standard books of business, how the National General Insurance business model works, and what makes it different from other insurance companies. Then, we delve into their approach to marketing, including the social channels that they make use of (and the ones they intentionally avoid), how and why they guide their customers from the online world into their stores, and their heavy reliance on data! David also shares his top advice for anyone entering into, or already working in, the marketing space, where the appeal in insurance marketing as a career option lies, and his thoughts on influencer marketing. 

Alex and Tessa share what's in the next episode live on Facebook, with Chief Partnership and Marketing Officer at Uinsure, Lauren Bagley.Word of advice...be sure to skip to the good part after a few more technical glitches made for an interesting intro!This episode is brought to you by the team at The Lead Engine.

On this episode of Conversations on the Creek, Rob Savitsky and Shreyas Chakravarthy Vasanthkumar sit down with Simon Torrance, an independent advisor, corporate venture builder, keynote speaker, and an investor at Embedded Finance & Super App Strategies and at MetaFlight, to chat about all things embedded insurance.   Projected to account for over $700B in Gross Written Premiums by 2030 in P&C and General Insurance (25% of the total market size), embedded insurance presents insurers with opportunities for growth and the ability to provide customers with personalized insurance coverage at the point of sale of another product or service. In this new paradigm, what approaches can insurers take to stay relevant? How should insurers be thinking about their own brand as they look to partner with non-insurance brands looking to offer their end customers insurance? Hear Simon's perspective on the state of the insurance market and how he sees distribution evolving in the future, the strategies and tradeoffs insurers might consider for winning in embedded insurance, and the technologies required to support it all.   To learn more about Simon Torrance, visit his company's website www.embedded-finance.io.   To learn more about how Duck Creek supports embedded insurance, go to www.duckcreek.com/embedded-insurance-emea.   Check out all our other episodes and follow Conversations on the Creek on Apple Podcasts, Spotify, Google Podcasts and www.duckcreek.com/podcasts.            

On this episode of #PaisaVaisa, Anupam talks to Shanai Ghosh- CEO and Executive Director of Edelweiss General Insurance. With a digital-first insurance approach, Shanai discusses how 'Switch' redefines motor insurance operates. and how the technological advancements and algorithms are becoming central to regulating moto insurances. Discover 'Usage-Based Insurance' and much more on this episode of #PaisaVaisa.About the ShowPaisa Vaisa is India's leading podcast on personal finance with 1m+ downloads, 130+ hours of content and conversations, 150+ guests, and 300+ episodes. Since 2017, Paisa Vaisa has interviewed experts across the spectrum of personal finance covering diverse topics such as mutual funds, stocks, housing, loans, education, crypto, and much more. Listen in now to make smarter decisions with your money!You can find Shanai Ghosh on LinkedIn: linkedin.com/in/shanaighoshTwitter: https://twitter.com/ghoshshanaiGet in touch with our host Anupam Gupta on social media:Twitter: ( https://twitter.com/b50 )Instagram: ( https://www.instagram.com/b_50/ )Linkedin: (https://www.linkedin.com/in/anupam9gupta/ )You can listen to this show and other awesome shows on the IVM Podcasts app on Android: https://ivm.today/android or iOS: https://ivm.today/ios, or any other podcast app.You can check out our website at https://www.ivmpodcasts.com/

Allianz is back with another motorcycle sweep campaign aimed to help M40 and B40 cope with the rising prices of goods. Participants of this campaign will stand a chance to win one-year worth of groceries valued at RM 10,000 when they purchase or renew a Motorcycle policy with Allianz. Sazali Abd Rahman, Deputy Chief Sales Officer, Allianz General Insurance Company Malaysia Berhad, joins us to discuss this campaign.

One of the worst mistakes a firm can make happens before a loss occurs, is to be underinsured. With inflation increasing over the next few years, many small firms may accidentally be in a position where their insurance doesn't cover the full value that could be lost.  The pandemic has resulted in many businesses operating in ways they didn't expect, and for which they may not have full cover. We examine a key part brokers have in ensuring that companies are adequately insured, for example by reviewing the sum insured both at renewal time and when changes happen to the business.   Discussing underinsurance and its implications, our host - Steph McGovern - is joined by: Helen Bryant, Director, Digital Trading, Allianz Alastair Blundell​, Head of General Insurance, BIBA (British Insurance Brokers' Association)See omnystudio.com/listener for privacy information.

My guest  Brenda Allison is the CEO of Coast General Insurance Brokers, an insurance brokerage entirely dedicated to business owners. Her story of how her family came to America, the impact her grandmother had on Brenda's leadership style, the importance of giving back and importance of human connections is  encouraging and inspiring for all business leaders no matter where they are in their leadership journey. Coast General Insurance Brokers  is an insurance brokerage based in Oxnard, California. The agency's purpose is to partner with their business clients to maintain a pulse on their risks as the business evolves. They match Property and Casualty products and help mitigate claims. The agency has a dedicated team for Commercial Insurance as well as a team dedicated to Health and Wellness benefits for any size company. Website - https://coastgeneralinsurance.com/This episode is sponsored by UnitedAg,  one of the largest association health plans to offer healthcare to the agriculture industry of California and Arizona.  Kirti Mutatkar, President and CEO of UnitedAg. Reach me kmutatkar@unitedag.org, www.linkedin.com/in/kirtimutatkarUnitedAg's website - www.unitedag.org

In this episode, I teach key risk management terms and methods of handling risk. For one-on-one tutorial or if you are interested in joining my financial team as an agent, you can contact me at 202-855-6294. You can email me at MinzoPass@MinzoPass.com. For our upcoming one-day life insurance bootcamps, please visit. Please remember to like, follow and write a review if you like this podcast. Visit www.PassYourLifeAndHealthInsuranceExam.Com to purchase 100 life insurance exam practice questions.

While (former) startups like Lemonade came along to attack the tired world of insurance, the travel insurance market is now coming in for the same treatment from the likes of Safetywing (covered by TC here) and Battleface.

In this episode, I teach General Insurance Definitions and share how to register for our upcoming one day Life Insurance Exam Prep Bootcamp. If you are interested in registering for the Bootcamp, please complete the survey at https://tinyurl.com/MinzoPass Registration is limited to the first 50 people. So register asap if you are interested.   You can contact us at MinzoPass@MinzoPass.com

“Aren't you afraid of losing your job?” I jolted in my seat. I had been asked this out of nowhere. Had I made a mistake somewhere? Was I doing poorly here? “W-why do you ask?” I stuttered. “You know…to AI. The robots are taking over all the jobs in the future.” And then, my shaking was from laughter instead of fear. They regarded me with slight irritation at this. “Who do you think has to program the AI to do those jobs?” I smiled. He went quiet for a moment, and then excused himself. I turned back to my computer to give the AI up on my screen another prompt for a task I needed done. It certainly wouldn't do it by itself. Meet Colin Priest Colin's Role as an AI Leader at DataRobot Colin Priest is the Global Lead of AI Governance at DataRobot. DataRobot is an AI Cloud leader, delivering a unified platform for all users, all data types, and all environments to accelerate delivery of AI to production. It is trusted by global customers across industries and verticals, including a third of the Fortune 50, delivering over a trillion predictions for leading companies globally. Colin's Other Work in Leadership and Technology Colin Priest is a highly analytical and results-oriented professional with extensive experience supporting company long-term revenue, product-led growth, and customer engagement targets by driving the technical development and adoption of new technologies. He is an expert in leading digital transformation and automating legacy processes while removing frictions from the customer experience. Previously, Colin has taken on the roles of Chief Technology Officer at IntelliM, the Regional Director of General Insurance in Asia at Ageas Insurance Company, the Head of Risk and Pricing at Asia Capital Re, the Chief Technology Officer at Dapsco, the CEO at Sigma Plus Consulting, and the Chief Actuary and National Director Personal Lines at Royal and Sun Alliance. AI Paranoia, Data Science, and Human-Centric AI In this exclusive analytics podcast episode, Colin shares: What attracted him to continue staying in Singapore His advice for anyone interested in moving and working in the Asia region How he got into analytics and AI His advice for anyone transitioning from being an actuary to working in data science Balancing actuarial qualifications and data science The two most common misconceptions about AI that he has observed Forgetting that there are programmers and computer systems behind AI Overcoming AI paranoia and algorithmic aversion Giving end users a feeling of control over AI What human-centric AI really is Product design and software engineering in the data science industry An example of when an AI has failed due to a lack of human intervention How humans and AI complement one another to achieve the best possible results His advice for those looking to implement more human-centric AI into their businesses If you are an actuary interested in delving into the realm of data science or an analytics leader looking to implement human-centric AI into your business, this is the episode you do not want to miss out on. --- Send in a voice message: https://anchor.fm/analyticsshow/message

Father Knows Best was a radio show during the 1950s and 1960s. It portrayed an idealized vision of middle-class American life of the era. A total of 203 episodes were produced until it made a debut on television in 1962. The series began August 25, 1949, on NBC Radio. Set in the Midwest, it starred Robert Young as the General Insurance agent Jim Anderson. His wife Margaret was first portrayed by June Whitley and later by Jean Vander Pyl. On the radio program, the character of Jim differs from the later television character. The radio Jim is far more sarcastic and shows he really rules over his family. Jim also calls his children names, something common on radio but lost in the TV series. The Anderson children were Betty (Rhonda Williams), Bud (Ted Donaldson), and Kathy (Norma Jean Nillson). Others in the cast were Eleanor Audley, Herb Vigran and Sam Edwards. Sponsored through most of its run by General Foods, the series was heard Thursday evenings on NBC until March 25, 1954. Episode 134 aired on NBC Radio September 25, 1952.

Richard Sellers has voiced THE GENERAL in the national campaign for The General Insurance company for 20 years. With 25 years of experience in the voice-over field, Rick has done it all. He's voiced hundreds of Television and Radio commercials, Audiobooks, Toys, Telephone on-hold messages, Greeting Cards, Movie trailers, voice matching, Radio Imaging, and more.  https://richardsellers.com/ https://premodemos.com/   The full version of the birthday video Jason loves: https://www.youtube.com/watch?v=3kyn9Es4HoY

The Asia InsurTech Podcast spoke with Shanai Ghosh, the CEO and Executive Director at Edelweiss General Insurance, about how insurance can become easier, friendlier and more transparent and how digital has helped the company thrive during the pandemic. FInd the transcript of our conversation here: Michael WaitzeOkay, we're on. Hi, this is Michael Waitze, and […] The post EP 153 – Shanai Ghosh – CEO Edelweiss General Insurance – The FMCG of Financial Services appeared first on Asia InsurTech Podcast.

How is ACKO disrupting the general insurance category in India, one city at a time ? What are the challenges and advantages of having a digital platform insurance business? What has been ACKO's Marketing Strategy ? Insurance sector marketing communication is very different from the route ACKO has taken. What were the key objectives and insights that were leveraged for different campaigns ? Ashish answers the above questions and many more as he takes us into a fascinating world of ACKO's business and marketing strategy. Ashish Mishra is the EVP Marketing for ACKO. Ashish is a MICA graduate with 18 plus years of Brand building and Marketing.Please connect with him on Linkedin - https://www.linkedin.com/in/ashish-mishra-mktgathsbc/ or Email him at ashish.mishra@acko.com Please visit his company ACKO- https://www.acko.com/ Jagged with Jasravee is facilitated by Jasravee Kaur Chandra, Director- Brand Building, Research & Innovation at Master Sun, Consulting Brand of Adiva L Pvt. Ltd. Jasravee has over 20 years experience as a Strategic Brand Builder,Communications Leader and Entrepreneur. Please connect with Jasravee on Linkedin at https://www.linkedin.com/in/jasravee/ Email Jasravee at jasravee@theadiva.com 0:00 Introduction to Ashish & Preview 1:24 Technology Company Solving for Insurance- How ACKO disrupted Insurance 6:34 ACKO Value Proposition - Pricing, Customization, Ease etc. 11:50 Delivering 10x Customer Experience 14:43 Challenges in the Journey - Bad Apples, Multiple Cities 20:32 Amazing Customer Story & Value of Cross-Selling & High LTV 23:30 Marketing Campaigns of ACKO - Octopus, Arshad Warsi & Murthy 31:02 ACKO Marketing Setup- Team Structure, Objectives, Roles 33:10 Integrating the Brand with Sport, Music & Culture 36:27 Think & Act Local 38:13 Customer Definition 39:44 Rapid Fire- Personally Speaking with Ashish 41:47 How to Connect with Ashish Ashish talks that one should only startup if one can provide 10X experience, 10X better experience than what consumers are getting right now. Insurance as a category was boring and staid, so when the customers go and buy car insurance from the app, it is so much smoother, sleeker, and greater experience, it is designed for the people who live in 2020s. ACKO has thought through the whole customer journey from discovery to claim renewal and made it super super customer centric. The ACKO team spends a lot of time deliberating "Should we OR should we not add another step into this consumer journey?" And as a marketer Ashish found it really refreshing to realize that 'I'm not the only guy in this room is the voice of the customer'. Ashish believes that the fundamental difference comes from ACKO's beliefs - 'We don't think of us just as an insurance company, we it's primarily a tech company'. ACKO is a tech company, which is trying to solve the problem of insurance through technology. Follow Jagged with Jasravee on Social Media Facebook Page : https://www.facebook.com/jaggedwithjasravee Instagram : https://www.instagram.com/jagggedwithjasravee/ Podcast Page : https://anchor.fm/jagged-with-jasravee Youtube Page : https://www.youtube.com/c/jaggedwithjasravee Linktree : https://linktr.ee/jaggedwithjasravee Jagged with Jasravee, is an initiative of Master Sun, the Consulting Brand of Adiva Lifestyle Pvt Ltd.Website : www.jasravee.com #insuretech #ackoinsurance #growthmarketing

This week we speak to Michael Hosking, CRO for a number of entities within the Berkshire Hathaway group about the risk outlook for 2022 and how general insurers are responding. We explore questions including: • How has COVID changed insurers' approach to managing risk? • How are cyber, conduct and culture risks are evolving? • What skills are needed for the risk team of the future?

Alex Littlejohn and Al Tobin, Alliant welcome Duncan Ellis, Head of Retail Property, AIG, North America General Insurance, to discuss trends for 2022 and how 2021 will shape up for retail and wholesale property.

Amy C. Waninger is the Founder and CEO of Lead at Any Level. She works with organizations around the globe who want to build inclusive cultures and diverse leadership pipelines for a sustainable competitive advantage. She is the author of multiple books including "Network Beyond Bias: Making Diversity a Competitive Advantage for Your Career." Amy earned her CPCU designation in 2016. She also holds associate designations from The Institutes in Management, Data and Analytics, Information Technology, Claims, and General Insurance, as well as the Certified Insurance Data Manager designation from IDMA. Amy is a Certified Diversity Professional (CDP), Certified Diversity Executive (CDE), and Gallup-Certified Strengths Coach. She is also a Professional Member of National Speakers Association, a Certified Virtual Presenter, and a Prosci Certified Change Practitioner. Her other credentials include two degrees from Indiana University and a "World's Best Mom" coffee mug. Highlights from the Show Amy is a Diversity, Equity and Inclusion trainer and consultant As her career progressed and she get deeper into DEI content, she kept feeling stuck on the idea of what she could do personally to have an impact This lead to her first book, Networking on Bias, which she published in 2018, which is all about how our own network is the best place for us to demonstrate our commitment to DEI The time is right for this focus with the way the landscape is shifting from the way things look 100 years ago The market also looks different, so when Amy talks to traditional players who haven't embraced DEI yet, she helps them to see how much more diverse the pool of consumers is, and how not serving them means your business isn't winning If 80% of insurance agents are white males, but only 40% of businesses are owned by white males, you have 80% of the distribution going after 40% of the market, and 60% of the market is left unserved Amy focuses her work on emerging and aspiring leaders since they're the future Amy leaves a card behind when doing talks that asks that you think about who's in the room, who's not in the room and whose voice am I not listening to Geography means less and less, if anything, especially as we all became more digital during lockdowns, so the effect of change is stronger now, including when we make changes on equity (and ESG more broadly) I asked about Diversity of Thought, which Amy challenged The term can be used in place of true diversity Amy raised the Rocket Rule, hitting an issue like the famous dance troupe where all of the dancers had to be within a tight range of height Does your company have an unspoken Rocket Rule? Do leaders come from similar backgrounds, have gone to a small set of schools, etc The more diversity we have in leadership, the more profitable the company will be, as data proves (not just in line roles or more junior ranks) When people come with different tools to do the job, we get the job done better and faster than if we all had the same backgrounds When looking at our networks, Amy often asks how many people are from outside the same industry as you, and people are always surprised at how concentrated their networks are within a single industry Great ideas come from chance encounters and serendipity Amy encourages people to listen to different podcasts, follow different people, read books by others that are different from what you normally get exposed to, etc Show up in spaces where those spaces aren't created for you so you hear totally new perspectives and get outside your comfort zone a bit You can get more of Amy's insights at her company's website, leadatanylevel.com, including her online courses and access to her training, consulting and speaking services This episode is brought to you by Medallia (Medallia.com), and the book series, "The Future of Insurance: From Disruption to Evolution" by Bryan Falchuk (future-of-insurance.com). Follow the podcast at future-of-insurance.com/podcast for more details and other episodes. Music courtesy of UPbeat Music, available to stream on Spotify, Apple Music, Amazon Music and Google Play. Just search for "UPbeat Music"

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