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In this episode of The G2 on 5G, analysts Will Townsend and Anshel Sag return after traveling, to discuss six key topics shaping the 5G landscape. They cover AST SpaceMobile's shift toward a consumer satellite service, EchoStar's FCC investigation, Mobile World Congress Las Vegas' rebrand, T-Mobile's latest network advancements, new security initiatives in partnership with Palo Alto Networks, and Xiaomi's upcoming smartphone SoC. Topics Covered:
Ever wonder how to truly get business and IT on the same page, moving beyond strategy documents to real project success? In this latest episode, Anuya Sheorey of Nikola Automotive joins Mustansir Saifuddin to dive into how to lead teams across diverse landscapes, focusing on how to bridge that critical gap between high-level goals and daily execution. Anuya shares firsthand experiences and the framework used to align everyone from the C-suite to the front lines. It's more about the people than the technology. Anuya Sheorey is the Head of Program Strategy & Enterprise Solutions at Nikola where she leads high performing teams to enable rapid scale-up through ongoing delivery of critical capabilities across manufacturing, operations, finance, sales and service. As a strategic technology leader, she is passionate about connecting business strategy with technology execution and has a proven track record in orchestrating enterprise-wide digital transformations in diverse industries such as insurance, transportation, electronics and utilities to drive growth and operational excellence. Connect with Us: LinkedIn: Anuya Sheorey Mustansir Saifuddin Innovative Solution Partners Twitter: @Mmsaifuddin YouTube or learn more about our sponsor Innovative Solution Partners to schedule a free consultation. Episode Transcript: [00:00:00] Mustansir Saifuddin: Welcome to Tech Driven Business, brought to you by Innovative Solution Partners. I'm honored to have Anuya Sheorey of Nikola Automotive, join me to discuss how she leads teams across diverse landscapes, focusing on how to bridge that critical gap between high level goals and daily execution. Listen in as Anuya shares a framework she uses to align everyone from the C-Suite to the front lines. [00:00:31] Welcome to Tech Business. How are you? [00:00:34] Anuya Sheorey: I am doing great, Mustansir. Very good to see you. [00:00:37] Mustansir Saifuddin: Thank you. I'm so excited to have you on our show . We'll be focusing on or talking about leading teams and working across business and IT landscapes, and I know that's your sweet spot. That's your area of expertise and how this all relates to a project success. [00:00:56] I would like to discuss your real life examples. It would be good to, to get some insights into that. [00:01:02] Anuya Sheorey: Absolutely glad to be here and talk with you about my experiences. Will be wonderful. Thanks. [00:01:08] Mustansir Saifuddin: Alright, I think one of the things that I always like to, to start with is your experiences. Based on your experience. You've seen a lot it can be very challenging to get business and IT folks on the same page. Right. Especially your C-level strategy team how you align them with the folks who are actually doing the work. [00:01:32] What are some of the ways you have been able to break through those silos and bring those projects to fruition? [00:01:39] Anuya Sheorey: Yeah, so as a company, and when we were smaller, Nikola was smaller. We were very agile and nimble, right? It was very easy for us to just have a strategy in place and make sure that those strategies are executed. As we started down the path of scaling rapidly it was important for us to make sure that we maintain that nimbleness, but at the same time, we wanted to make sure that we were able to bridge that gap between strategy and execution that you just spoke about. [00:02:08] Right? How do we make sure that there is end-to-end ownership and improved line of sight? For the enterprise goals, right? The project was successful, but how do we make sure that it's, moving the needle in terms of what the organization is trying to achieve? You know, do we have buyin from cross-functional teams? [00:02:26] Are they prioritizing the work? All of them working in the same direction and drawing in the same direction, if you will. And so the other thing to that to add is also are we focusing on the outcomes as opposed to individual tasks? Oftentimes, teams get so focused on individual tasks and individual KPIs. [00:02:48] So just to give you a soccer analogy, for example, are we measuring how many times the ball was passed or are we measuring how many goals were made? You know, so all of that has to come together very nicely as well. And so to help with solving some of these challenges, we decided to shift our operating model [00:03:09] from a project to a product centric framework. Now, this is used often in software product companies, right? But how do we use that kind of a framework in a company like Nikola was the challenge that we kind of were working through. And so we created these self-organizing cross-functional teams. That were perpetual, constantly working on business outcomes and continuous improvements. [00:03:34] And so the way we define these product teams were in terms of value streams. Now, some of your listeners may be familiar with this value stream, kind of a framework which is used in manufacturing and Lean Sigma kind of a model. And the way we define value streams for the purpose of our product stream was a sequence of activities [00:03:56] that were, that are needed to be taken to respond to a customer [00:04:00] need or to deliver value to the customer. And so in our case, we defined three distinct journeys. We defined a truck journey, a customer journey, and an energy journey because Nikola is a truck manufacturing company and also we dispense hydrogen. [00:04:17] We are an energy company as well. If you look at the truck journey, what are some of the operational processes needed to support manufacturing a truck? So right from designing a truck to when it rolls off the factory floor, that's the truck journey. Similarly we identified right from the initial contact to the customer to when we service the customer, [00:04:39] that's the customer journey. And similarly for hydrogen dispensing capabilities, we identified the energy journey. So we created 11 to 12, I am gonna say different product value stream kind of teams that spanned across the enterprise. And we had an owner from the business. It was staffed with SMEs who were actually cross-functional. [00:05:01] So it was not bound by organizational structure or divisions within the company, but it was defined by the value stream really, and of course IT as well. Then this team was responsible for maintaining a backlog of items, and improvements that they worked on, whether it was training needed, whether it's a enhancement from an IT perspective needed or just ways of working that needed to be improved to continue to work on the improvements in value stream. [00:05:30] So that was kind of the framework that we used. To bridge that gap between strategy and execution and the role that the governance. So we had a governance committee that worked along with these different value stream enterprise wide. They were responsible for communicating the strategy. Where do we want to see the organization go? [00:05:51] And these product value streams then decided. How do these, their value streams contribute towards that enterprise goal? So that's kind of the bridge between the enterprise goals and the goals of the value streams. And so the product owner then was really the voice of the customer or the subject matter expert that decided what needed to be done to achieve those metrics. [00:06:13] And then the IT team took that on and decided how to deliver. [00:06:19] Mustansir Saifuddin: I think you mentioned a couple of very good points. You know, focus on teams. And, and you know, based on some of the experiences I've had I know cross-functional teams is a great way to get things done because now we are knowledge based from all the different parts of the organization. But how do you keep that balance between who makes the call and how this call is executed across the business and IT teams? [00:06:48] Because, you may have, sometimes the business may take a lot more focus, or, their focus can be a, a bit different than a technology perspective. Or IT may have a different view on that. Did you run into any of those challenges during your journey? [00:07:05] Anuya Sheorey: So I think the beauty of this whole framework was that there is no longer business and IT here, right? It's a value stream team. So it's a team that is working on challenges to make the value stream more effective. So they would map out the as is business process for that value stream and say, okay, what are some ways to improve things here? [00:07:26] Then that really drove the backlog for the team and I think the product owners were responsible, the one person responsible for prioritizing, this is the thing that we will focus on. But then what drove the constraints for how they would prioritize was the goals that came from the enterprise. [00:07:45] Right? Why should we be doing this came from the governance committee, and so that helped align the different teams as well, because oftentimes we also had initiatives that span beyond a value stream, not just one value stream. So how do you make [00:08:00] sure that you are aligning all the different value streams to work and draw in the same direction? [00:08:05] That was the goals framework that helped with that. [00:08:09] Mustansir Saifuddin: Yeah, absolutely. And I was about to go to that point that, you know, your value streams can crisscross, and when you have, those overlaps is where the friction comes into play, and how do you manage all those, all those challenges. Right? So, great, great answer. Kind of leads me into my next ask over here. [00:08:25] More than often you find yourself as part of their decision making process. Data and analytics is front and center of this, because that's what allows you to make those decisions based on the information you have available. What are some of the top factors that stick out for you when you look at having an SAP S/4 system and, you know, wanting to do analytics and reporting solution for your organization? [00:08:51] What is your take on it? [00:08:53] Anuya Sheorey: Yeah. At Nikola, initially our priority was just enabling the core functionality that would help with the rapid, rapid scale up and transformation of the business. So we quickly realized that if we had to grow as an organization, we needed a more robust data and analytic strategy in place as well. [00:09:10] And so while SAP was our backbone for operational data finance, manufacturing, inventory, we did have peripheral systems and sources of data as well. And I think that's what got us talking to Mustansir when we initially met, is how do we go about doing this? You were a great partner and we talked about, how have you seen this play through you know, several options we were considering at that time? [00:09:33] How do we make sure that we are able to democratize access to the data and at the same time ensure that we are not constantly having to touch it every time we change something in SAP because that's not the easiest thing to do. And so that's kind of was our thinking for deciding which solution to go forward with and what should be our strategy long term from that point on. [00:09:57] Mustansir Saifuddin: Yeah, I think that's a great view of that situation. 'cause , I remember when we had that discussion and I find myself a lot of times in those conversations where you have your backbone system, SAP or any other ERP systems for that matter, but you also got to have other peripheral systems from CRM to any other manufacturing system, et cetera in your landscape. [00:10:22] And the goal or the challenge usually for businesses, I'm looking at the overall organizational data and I, I want to do some analytics on top of that, not my financial system or my supply chain system alone. It's a mix of information that I'm looking at, so it feels like you are able to look at a collective data set and then make those decisions. [00:10:46] Anuya Sheorey: absolutely. [00:10:48] Mustansir Saifuddin: That makes sense and that's good because, based on your experience, I know you've worked in a variety of industries and technologies, How have you been successful leveraging third party resources to support your teams? What is the formula that you use? [00:11:04] Anuya Sheorey: Yeah, unfortunately it's not a formula, but it's more a partnership. I've worked in diverse industries. Insurance, transportation, electronics, utilities. One of the key differentiating factors for extended partner relationships that have worked for me in the past have been the ones where companies have stepped up to co-create the innovative solutions with us. [00:11:25] They are able to bring in best practices to the table, guide discussions, make themselves trusted advisors in the process. These are the companies that have embodied, true partnerships for us, and we've built long-term relationships with some of these companies. [00:11:42] Mustansir Saifuddin: I think that's super interesting. You use the word partnership more often it gets overlooked when you are working with customers, a lot of times the conversation comes up as, the SI is doing the implementation or the or an outside third party is being brought in to help us with this [00:12:00] technology transformation. [00:12:01] But the concept of partnership kind of sets aside that whole idea of a third party. Working as a team trying to create something. And you saw that partnership successful based on your past experiences? [00:12:15] Anuya Sheorey: Yes, and I have seen that is the only kind of relationships that have been successful because oftentimes if you think about companies as SIs that there is a lot of things that get lost in the translation. There is handoff and a lot of communication challenges that come to it. [00:12:33] Whereas if they are involved from the beginning, they are true partners in the success of the initiative that makes it a successful partnership and a program, and it's a win-win for both really. [00:12:44] Mustansir Saifuddin: Absolutely. I think the the end of the day is it's not about the technology, it's about the actual business benefit of it. And the way you, you described , the relationship I think is what really comes out , as a finished product at the end of the day. Right. From the business perspective. [00:13:03] So, so I know we've been talking about technology and business and all that. We all know we are living in the, this AI world. Everything is moving super fast. The world is changing by day by hour. How do you stay on top of everything that's going on? [00:13:22] Anuya Sheorey: I love doing it, that's why. So I am an avid learner. I am a continuous learner and a reader as well, so I tend to take up assignments that I know nothing about with the objective of learning, because that drives me. Personally I'm always on the lookout for classes reading, whether it's books or podcasts or blog posts newsletters of some leaders, thought leaders that I follow. [00:13:46] And so that's kind of what I do for my teams. I have followed a similar thing that I've been asking them questions. What did you learn today? Do that even at home where we have that conversation. Dinner table, what did you learn today? Whether it's from your day-to-day work or whether you read something interesting. [00:14:02] And I think that's kind of what helps me stay up to date as well. [00:14:08] Mustansir Saifuddin: Do you think that that that learning is allowing you to get to your next level faster than you anticipated? Or have you seen that, that drive in learning helping you move forward? [00:14:21] Anuya Sheorey: I would link, I would like to think so. But I think it also helps me do a better job at whatever role that I'm operating in or whatever task that I'm undertaking as well, because I have heard perspectives of other people who've gone through similar things, learn from their lessons. I have a wider pool of mentors to draw from, from that perspective as well. [00:14:43] Mustansir Saifuddin: It always helps to have a mentor, right? So that's, that's one thing that you can always appreciate when you're going through your journey. I know we talked about a lot of different things today. As we coming to the end of our session, I, I'd like to have one key takeaway that you want to leave our listeners with today. [00:15:00] Anuya Sheorey: Yeah, so as we think about how to bridge the gap between strategy and execution, which has kind of been the theme of this podcast here. The way I look at it is any transformation effort at the end of the day, is all about people. You need inputs from them , they are closest to the work being performed. [00:15:17] You need collaboration and buy-in cross-functionally across the organization for people who are going to execute on some of those strategies. And you need them motivated and ready to embrace the change that goes along with any transformation effort. As we saw in the example of the product framework of what that did, was it empowered people to take on some of the work to take on some of those challenges, and it had a two-pronged benefit as well. [00:15:43] They were the ones identifying the changes that were needed. And also since they were involved in the decision making process, it's kind of the IKEA effect, right? People, if they're involved in making a product, they have pride in it and that is easier buy-in from those people as well. And [00:16:00] so any transformation is less about technology. [00:16:02] It's more about people. [00:16:06] Mustansir Saifuddin: I think I, I don't often hear this thing and this idea about it. and, and everybody's excited about the transformation and the technology, and of course it's exciting but we tend to leave the people part out [00:16:21] Anuya Sheorey: Mm-hmm. [00:16:21] Mustansir Saifuddin: or, or minimize that. But I think what I'm hearing from you is you keep the people upfront and center, then everything around it kind of blends in or kind of smoothly moves forward. [00:16:35] Anuya Sheorey: Absolutely. [00:16:37] Mustansir Saifuddin: Well thank you so much for joining me today. I would love to continue the conversation, but we gotta come to our end. So thank you so much. [00:16:44] Anuya Sheorey: Thank you, Mustansir. Glad to be here. [00:16:46] Mustansir Saifuddin: Thank you for listening to Tech Driven Business brought to you by Innovative Solution Partners. Breaking silos and bridging strategy and execution can be challenging for any organization. A new US key takeaway. Any transformation is less about technology and is more about people. We would love to hear from you. [00:17:10] Continue the conversation by connecting with me on LinkedIn or X. Learn more about Innovative Solution Partners and schedule a free consultation by visiting isolutionpartners.com. Never miss a podcast by subscribing to our YouTube channel. Information is in the show notes.
Tata Consultancy Services (TCS), a global leader in IT services, consulting, and business solutions, operating a Global Delivery Centre in Ireland, has expanded its partnership with SAP, a global leader in enterprise applications and business AI, to enable business transformation at scale for SAP customers by leveraging Generative Artificial Intelligence (GenAI). Building on their two-decade relationship between both the organisations, this collaboration aims to further drive scalability, agility and innovation. TCS and SAP are helping customers accelerate enterprise-wide cloud adoption as part of their 'RISE with SAP' initiative, facilitating a simpler transition from on-premises to cloud environments. Through this collaboration, TCS plans to work with SAP to power a centralised eco-system for its global customers, enhancing service management, end-user experience, and overall customer success. V Rajanna, President, Technology, Software and Services, TCS, said, "Over the past two decades, TCS and SAP have consistently delivered industry-leading solutions, empowering global enterprises on their digital transformation journeys. As we embark on the next phase, we remain committed to creating sustainable value and fostering growth for our customers. Together, we will continue to transform end-user experiences and drive innovation across the enterprise landscape." TCS plans to establish an Innovation Council, leveraging its Agile Innovation Cloud (AIC) framework to drive innovation in areas such as AI democratization, GenAI, and automation ecosystems to enable innovation at scale for SAP customers. Additionally, TCS will also leverage its TCS Pace Port innovation network spread across 12 major cities worldwide, to ideate, collaborate, and develop solutions with SAP customers. The TCS PaceTM network aims to promote systematic, scalable, and sustainable innovation in enterprises. Thomas Saueressig, Member of the Executive Board of SAP, Customer Services & Delivery, said, "Our collaboration with TCS continues to drive meaningful impact for customers by bringing together leading cloud solutions and proven delivery expertise. Together, we are helping organisations simplify their transformation journeys, accelerate cloud adoption, and harness the power of AI and data." Vikram Karakoti, Global Head, Enterprise Solutions, TCS, said, "TCS looks forward to building on its twenty-year partnership with SAP to launch an accelerated path to RISE with SAP adoption and E2E automation with GenAI. TCS enjoys a 360° relationship with SAP, and, together, we provide our clients with seamless and flexible digital cloud adoption, reinforcing operational resilience and efficiency. The new endeavour combines our agile, scalable methodologies with cutting-edge Genai innovations to help global enterprises adapt, grow, and unlock new opportunities through technology." Over the last two decades, TCS has remained SAP's trusted transformation partner of choice across the value chain. The alliance has enabled clients to unlock the full potential of SAP's enterprise cloud, business AI and data analytics capabilities. More about Irish Tech News Irish Tech News are Ireland's No. 1 Online Tech Publication and often Ireland's No.1 Tech Podcast too. You can find hundreds of fantastic previous episodes and subscribe using whatever platform you like via our Anchor.fm page here: https://anchor.fm/irish-tech-news If you'd like to be featured in an upcoming Podcast email us at Simon@IrishTechNews.ie now to discuss. Irish Tech News have a range of services available to help promote your business. Why not drop us a line at Info@IrishTechNews.ie now to find out more about how we can help you reach our audience. You can also find and follow us on Twitter, LinkedIn, Facebook, Instagram, TikTok and Snapchat.
Hello Las Vegas — we've arrived for Google Cloud Next 2025!Arthur C. Clarke's third law, "Any sufficiently advanced technology is indistinguishable from magic"Hot drop coming through! The #CloudRealities podcast team has landed in electric Las Vegas—and you know what they say: what happens in Vegas normally stays in Vegas... but in this case, we're bringing 8 incredible conversations in the coming days with inspiring guests who are shaping the future of cloud, data, and AI.On the first day, we have 3 separate episodes lined up to discuss Google AI strategy & vision, practical implementations, and exciting use cases.Dave, Esmee, and Rob kick off with Saurabh Tiwary, VP, General Manager, Cloud AI at Google Cloud, about Leading AI Innovation for Enterprise Solutions, to solve complex enterprise challenges and deliver true business value.TLDR00:22 We're back in Vegas, here's what to expect in the coming days01:43 Introduction of Saurabh Tiwary and the David Copperfield show05:14 Discussion on Google Cloud Next themes this week with special guest James Goeders, Head of Product, Google Quantum AI12:10 Main conversation on Cloud AI with Saurabh Tiwary37:28 Who's your favorite magician?GuestSaurabh Tiwary: https://www.linkedin.com/in/saurabh-tiwary/ HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/'Cloud Realities' is an original podcast from Capgemini
In this episode of the Workday Podcast, Kenyatta Berry, Student Product Marketing at Workday, sits down with Gary Christensen, Associate Vice President of Enterprise Solutions at the University of Tampa, to discuss the university's digital transformation journey with Workday Student. They explore the challenges of legacy systems and paper-based processes, highlighting the impact on student success, and the benefits of a modern, data-driven approach. Tune in to learn how the University of Tampa is leveraging Workday to improve the student experience, enhance data-driven decision-making, and streamline operations for faculty.
In this episode of TechSurge, host Sriram Viswanathan sits down with Charlie Giancarlo, Chairman and CEO of Pure Storage, to discuss the evolution and future of data storage in the digital age. Charlie shares insights from his career spanning his pivotal role in Cisco's success as a networking pioneer, to his leadership in transforming Pure Storage into a leader in innovative storage solutions.They explore the evolution of data center infrastructure, and the critical role of storage architecture in enabling AI and cloud technologies. Charlie also explains how Pure Storage's software-driven approach is creating new efficiencies and opportunities for enterprises, offering a compelling vision for a unified "data cloud" that breaks down data silos and unlocks new insights.This episode delves into the intersections of networking, compute, storage, and AI, providing an essential perspective for anyone interested in the future of technology infrastructure.If you enjoy this episode, please subscribe and leave us a review on your favorite podcast platform. Sign up for our newsletter at techsurgepodcast.com for exclusive insights and updates on upcoming TechSurge Live Summits.Links:Pure Storage Official Website: Explore Pure Storage's innovative data storage solutions. Pure Storage DataCharlie Giancarlo's Biography: Learn more about Charlie Giancarlo, Chairman and CEO of Pure Storage. Charlie GiancarloPortworx by Pure Storage: Discover Portworx, the Kubernetes data services platform acquired by Pure Storage. Wikipedia Portworx ASBIS – IT DistributorFlashBlade//EXA Announcement: Read about Pure Storage's FlashBlade//EXA, designed for high-performance computing and AI workloads. FlashBlade//EXA: The Future of AI and HPC Storage Performance
In this episode of 'Building Great Sales Teams,' host Doug invites Joshua Wathen, CEO of Triad InfoSec, to share his compelling journey from a Green Beret to a cybersecurity consultant. They delve into Joshua's unique introduction, his military background, education at the Wolf Center for Entrepreneurship, and the foundational principles of leadership and humility. Joshua discusses how he transitioned into the cybersecurity industry, offers insights into the value of cybersecurity for businesses, and shares how his experiences shape his leadership approach today. Tune in to understand how profound personal experiences can drive professional success and robust team-building.Chapters00:00 Introduction to Building Great Sales Teams00:40 Guest Introduction: Joshua Wathens01:34 Joshua's Unique Pitch and Philosophy03:26 From Green Beret to Cybersecurity CEO05:09 Leadership and Team Building Insights15:22 The Wolf Center for Entrepreneurship19:21 Personal Anecdotes and Wolf Encounter22:34 Cybersecurity for Small to Medium Businesses24:52 Enterprise Solutions and Training Programs25:16 Cybersecurity for Small and Medium Businesses25:52 Balancing Security and Operations26:24 Transforming Cybersecurity into a Revenue Center27:09 The Importance of Cybersecurity in Business30:20 Sales Strategies and Client Engagement36:31 Personal Journey and Overcoming Challenges44:10 Conclusion and Final ThoughtsConnect with Joshua Wathen:LinkedIn - https://www.linkedin.com/in/joshua-wathen/Email - Jwathen@triadinfosec.ioWebsite - https://www.triadinfosec.io/ Thank you for supporting Building Great Sales Teams! If you want to learn more about our host Doug Mitchell or get free BGST resources go to www.salesprogrambuilder.comAnd don't forget to visit us on Apple Podcasts to leave a review and let us know what you think! Your feedback keeps us going. Thanks for helping us spread the word!
Send us a textIn this conversation, Amit Saar shares his journey from software engineering at Microsoft to founding OpenOps. He focuses on the challenges and solutions in FinOps. He highlights the need for automation, accountability, and balancing innovation with governance in managing cloud costs. Amit points out the fatigue that engineering managers face due to overwhelming demands. He stresses the need for better tools and practices to streamline FinOps processes. The discussion also covers the challenges of automating FinOps, the role of no-code platforms, and the importance of community engagement through open sourcing.Topics include the fragmentation of systems in enterprises and the advantages of a no-code approach for automation. Amit discusses monetization strategies for sustaining an open-source model. The conversation wraps up with practical advice on getting started with OpenOps.
Leo Feinberg, co-founder and CEO of Verax, joins The Digital Executive to discuss how his company is revolutionizing enterprise trust solutions for generative AI. Founded in 2023, Verax provides real-time monitoring and optimization for large language models (LLMs), ensuring safety and reliability without complex configurations. With offices in Dallas, London, and Tel Aviv, and $7.6 million in seed funding, Verax is at the forefront of making AI adoption seamless and trustworthy for enterprises. Feinberg shares insights from his extensive background, including his role at AWS and experience in Israeli Military Intelligence, and explains how Verax enables businesses to confidently deploy AI-driven solutions. He also explores the future of AI trust and why enterprises are still hesitant to fully integrate AI into critical operations. Tune in to learn how Verax is bridging the gap between innovation and trust in the AI space.
Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVMFULL SHOW NOTES https://www.microsoftinnovationpodcast.com/655 Explore the frontier of Mega Apps on Microsoft's Power Platform with our esteemed guest, Charlie Phipps-Bennett, the delivery director of Synapse, who brings invaluable insights from his journey of co-founding Zaptica to its transformative merger with Synapse. Learn how Charlie's strategic focus on the legal and construction sectors, paired with savvy marketing, quickly landed high-profile clients like one of the world's largest construction companies. Beyond the boardroom, Charlie's passion for cars and adventure adds a personal flair to our conversation, making this episode both enlightening and engaging. TAKEAWAYS• Exploring the concept of Mega Apps for enterprise solutions • Importance of focusing on specific industries like legal and construction • Strategies for quick growth through marketing efforts • Case studies of a law firm and Skanska's global implementation • Addressing challenges in data management and accessibility • Significance of UX/UI design in promoting user adoption • Treating Power Apps projects as a standard software development lifecycle • Learn about smart licensing and great user design with AI features. • The key tools - SQL, Dataverse, and Figma are essential for powerful and well-designed apps. • Building vital Power Platform apps requires strong disaster recovery and clear documentation. This year we're adding a new show to our line up - The AI Advantage. We'll discuss the skills you need to thrive in an AI-enabled world. DynamicsMinds is a world-class event in Slovenia that brings together Microsoft product managers, industry leaders, and dedicated users to explore the latest in Microsoft Dynamics 365, the Power Platform, and Copilot.Early bird tickets are on sale now and listeners of the Microsoft Innovation Podcast get 10% off with the code MIPVIP144bff https://www.dynamicsminds.com/register/?voucher=MIPVIP144bff Accelerate your Microsoft career with the 90 Day Mentoring Challenge We've helped 1,300+ people across 70+ countries establish successful careers in the Microsoft Power Platform and Dynamics 365 ecosystem.Benefit from expert guidance, a supportive community, and a clear career roadmap. A lot can change in 90 days, get started today!Support the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening
Marketers are betting big on AI—but are they playing a losing hand? 75% of leaders say AI is a key differentiator for their business, yet only 15% are confident they're investing in the right areas. In this episode of Content Disrupted, Skyword's Dan Baptiste sits down with HumanX Co-founder and CEO Stefan Weitz to uncover the massive gap between AI hype and real-world execution. They dive into the illusion of AI proficiency, the dangers of treating AI as a content machine rather than a strategic tool, and the key steps and mindset shift leaders must embrace to take meaningful advantage of AI. If you think you're leveraging AI correctly, this episode might make you think again. And don't miss: The next HumanX conference is coming up! Check out the details https://www.humanx.co/.
In this engaging conversation, Kristian Rayner, Vice President of Enterprise Solutions at MBO Partners, shares his unique journey from a background in physical therapy to the world of contingent staffing. He discusses the challenges faced by independent contractors and the evolving landscape of the labor market, particularly in the context of the gig economy and the need for protections for low-cost workers. The discussion also delves into the complexities of talent acquisition in a competitive market, the importance of internal talent mobility, and the future of diverse talent channels. In this conversation, Kristian Rayner discusses the evolving landscape of work, focusing on the gig economy, compliance challenges, and the importance of strategic workforce planning. He emphasizes the need to shift from traditional job descriptions to project outcomes, the realistic expectations of on-demand talent, and the impact of AI on jobs. Kristian also addresses the resistance to change within organizations and shares insights on building a high-performing remote culture. He concludes with predictions for the future of work, highlighting global talent mobility and the importance of employee well-being.TakeawaysKristian's journey into contingent staffing was largely accidental.The American dream fosters a mindset of opportunity and ambition.MBO Partners supports both independent contractors and enterprises in navigating the gig economy.There is a significant difference between high-end and low-cost independent contractors.Protections for low-cost workers are essential to prevent exploitation.The labor market is facing a paradox of skill shortages and demographic decline.Companies need to rethink their talent acquisition strategies to adapt to changing market conditions.Internal talent mobility can help retain skilled employees and reduce turnover.Emerging markets offer new opportunities for sourcing talent.A diverse approach to talent channels is necessary for effective workforce solutions. The gig economy presents unique compliance challenges for businesses.Shifting focus from job descriptions to project outcomes can enhance talent acquisition.On-demand talent requires realistic expectations regarding onboarding and availability.Strategic workforce planning is essential for anticipating future talent needs.AI's impact on jobs is a double-edged sword, requiring careful consideration.Resistance to change is a significant barrier in workforce transformation.Leadership and change agents are crucial for driving organizational change.Building a high-performing remote culture requires trust and collaboration.Employee well-being is increasingly important in a remote work environment.Global talent mobility will shape the future of work.Chapters00:00 Introduction and Background of Christian Reiner07:55 Understanding MBO Partners and Its Challenges14:57 The Dichotomy of Independent Contractors18:11 Navigating the Labor Market Paradox22:53 Solutions for Talent Acquisition Challenges27:40 The Future of Talent Channels and Platforms29:38 Navigating the Gig Economy and Compliance Challenges32:36 Shifting Focus: From Job Descriptions to Project Outcomes34:39 On-Demand Talent: Realistic Expectations and Speeding Up Processes36:34 Strategic Workforce Planning: Preparing for Future Talent Needs39:40 AI's Impact on Jobs: Balancing Optimism and Concern46:04 Overcoming Resistance to Change in the Workforce49:50 Leadership Insights: Learning from Adversity52:11 Building a High-Performing Remote Culture56:01 The Future of Work: Global Talent Mobility and Employee Well-BeingConnect with Kristian here:
Why This Episode Is a Must-Watch Winston Churchill once said, "We make a living by what we get, but we make a life by what we give." Have you ever pondered the true impact of philanthropy and how you can make a difference beyond monetary donations? Whether you are a seasoned philanthropist or just starting to explore the power of giving, this episode of Inspired Money is essential viewing. Learn from top experts on how to give smarter, more meaningfully, and create a significant impact through collective and strategic philanthropy. Meet the Expert Panelists Sara Lomelin is the founding CEO of Philanthropy Together, where she'ss growing a global movement of collective giving to resource grassroots nonprofits, shift power dynamics, and diversify philanthropy. A philanthropy disruptor and expert in collective giving, Sara frequently speaks at high-profile events like TED and Netroots Nation, sharing her vision for democratizing philanthropy and empowering everyone to become a philanthropist. Dr. Akhtar Badshah is the founder of Catalytic Innovators Group and former head of Microsoft's global philanthropic efforts, where he oversaw community investments and employee contributions for over a decade. Currently a Distinguished Practitioner at the University of Washington, Dr. Badshah is the author of Purpose Mindset: How Microsoft Inspires Employees and Alumni to Change the World and a leading voice in leveraging corporate and philanthropic resources for global social impact. Emily Rasmussen is the founder and CEO of Grapevine , the leading platform for giving circles, which empowers donors to pool resources and create greater impact together, helping to democratize and diversify philanthropy. With a background in social entrepreneurship and nonprofit strategy, Emily has pioneered innovative fundraising models, previously serving as the founding Executive Director of New York University's Center for Ballet and the Arts and leading initiatives at Lincoln Center and Enterprise Solutions to Poverty. Richard Marker is the faculty co-director for executive education programs at the Center for High Impact Philanthropy and a philanthropy advisor with Wise Philanthropy™, where he guides foundations and individual philanthropists on strategic decision-making. With decades of experience, Marker has served as CEO of a major foundation, taught globally, and coined the term "philanthro-ethics" to address ethical considerations in philanthropy. Key Highlights 1. The Power of Collective Giving Emily Rasmussen of Grapevine emphasized how giving circles can pool resources to create a significant impact. "Collaborative funds not only increase the amount of money donated, but they also direct funds to underfunded grassroots organizations," stated Emily. This democratizes philanthropy and ensures a diversified funding landscape for meaningful change. 2. Trust-Based Philanthropy Dr. Akhtar Badshah passionately argued the need to move beyond traditional giving. "We need to rethink how we want young people to feel part of the community and show up with purpose," said Akhtar. He believes in rebuilding trust and focusing on showing up as part of the community beyond just financial contributions. 3. Transparent and Ethical Giving Richard Marker's insights into ethical philanthropy revolved around transparency and the ethical use of power. "If a grantee can say no to a funder, that means there's a level of trust that can move the discussion along," remarked Richard. This underlines the importance of maintaining transparency and balancing the power dynamics in philanthropic relationships. 4. Leveraging Technology Sara Lomelin and Emily Rasmussen both highlighted the transformative role of technology. From facilitating remote giving circles to equalizing access to information, tech enables broader participation and efficient, impactful giving. During the COVID-19 pandemic, platforms like Grapevine and Zoom ensured continuous support to nonprofits when they needed it the most. Call-to-Action Inspired by this discussion? Take a step towards purposeful philanthropy today. Find one step you can take to give more intentionally this week. Maybe it's joining a giving circle (check out Grapevine if you're curious!) or pooling resources with friends to support a local nonprofit. Or, simply take some time to reflect on the causes that matter most to you and make a donation—no matter the size. Small steps add up to big change, especially when we give together. Find the Inspired Money channel on YouTube or listen to Inspired Money in your favorite podcast player. Andy Wang, Host/Producer of Inspired Money
In derde ronde van het Nationaal AI Debat 2024, dé gelegenheid in Nederland waar over de positie van die technologie gediscussieerd wordt, staat de wetenschappelijke discussie over AI centraal - en hoeveel innovatie daarmee nu nog mogelijk is - onder leiding van Joe van Burik en Ben van der Burg. Daarvóór hoor je een presentatie van Carlo Ruiz, Vice President Enterprise Solutions & Operations bij NVIDIA. Richard Zoontjens komt ook aan het woord, als Lead Supercomputing Center bij de Technische Universiteit Eindhoven. In de tweede debatronde ging het eerste panel hierover in debat, met als sprekers: Bob van Luijt (CEO en mede-oprichter van Weaviate); Felienne Hermans (Hoogleraar computerwetenschappen aan de Vrije Universiteit); Cynthia Liem (Associate Professor Multimedia Computing Group aan de Technische Universiteit Delft); en Stefan Leijnen (Lector AI aan de Hogeschool Utrecht én Head of EU Relations bij AiNed). BNR DigitaalDigitale technologie zit overal en beïnvloedt onze levens continue. Joe van Burik en Ben van der Burg spreken daarover elke woensdag met prominente gasten uit de tech-wereld, van onderzoekers en ondernemers tot politici en beslissers, in BNR Digitaal. Digitale technologie heeft op alle facetten van ons leven impact. BNR Digitaal houdt je op de hoogte van het laatste nieuws in de snel veranderende techwereld. Denk bijvoorbeeld aan de nieuwe reeks techwetten uit Europa: De Digital Services Act (DSA), Digital Markets Act (DMA) en AI Act. Welke impact heeft deze wetgeving op techbedrijven binnen en buiten ons continent? Loopt Europa voorop of zitten we onze eigen innovatie dwars? Hoe zien de techreuzen van de toekomst eruit? Blijft Apple dominant op de markt voor smartphones? Wat is de volgende stap van 'ons eigen' ASML uit Veldhoven? Maakt Mark Zuckerberg zijn droom van het Metaverse waar? En wie kan Nvidia nog bedreigen als het gaat om de beste AI-chips in datacenters? In BNR Digitaal is er aandacht voor een breed scala aan onderwerpen. Van AI naar regelgeving, van chips naar het metaverse en van de games-industrie naar Iedere week met de beste experts en beslissers uit hun werkveld. In een aantal uitgebreide gesprekken wordt de luisteraar wekelijks bijgepraat over de belangrijkste ontwikkelingen in de wereld van technologie. Tech bij BNRBNR Digitaal begon in 2011, onder leiding van Herbert Blankesteijn, als voortzetting op zijn vorige programma bij BNR; 'De Elektronische Eeuw'. In 2022 droeg hij het stokje over aan presentator Joe van Burik en co-host Ben van der Burg. BNR Digitaal opent iedere week met een kort gesprek tussen Joe en Ben, waarin zij kort bespreken wat hen bezig houdt. Daarna is er ruimte voor een langer 'hoofdgesprek', waarin het belangrijkste technologienieuws van die week centraal staat. Eén of twee prominente gasten schuiven aan. De tweede helft van het programma staat in de meeste gevallen in het teken van twee kortere gesprekken over andere techdossiers, met kenners en beslissers. In de periodieke rubriek 'De Zoekopdracht' gaat een redacteur of presentator van BNR Nieuwsradio specifiek op onderzoek voor BNR Digitaal, bijvoorbeeld door een evenement te bezoeken of vanuit hun eigen kennis te komen vertellen. Ook verschijnt er zo nu en dan een extra BNR Digitaal, om extra verslag te doen van grote gebeurtenissen in de techwereld, zoals het verschijnen van de Apple Vision Pro of de turbulente Twitter-overname van Elon Musk. In het Nationaal AI Debat, een spin-off van BNR Digitaal, gaan de belangrijkste AI-kenners- en ontwikkelaars met elkaar in gesprek over de toekomst van deze disruptieve technologie. Over het teamJoe van Burik volgt en analyseert de belangrijkste ontwikkelingen in tech, met scherpte, tempo en humor. Je hoort hem dagelijks op BNR Nieuwsradio met het belangrijkste nieuws in de Tech Update, en elke woensdagmiddag als presentator van BNR Digitaal met Ben van der Burg. In het bijzonder volgt Joe al twee decennia de wereld van videogames, waarover hij met bevlogen collega's en gasten praat in de podcast All in the Game. Eerder werkte hij als auto(sport)journalist voor diverse andere media en schreef het boek Formule 1 voor Dummies. Ben van der Burg is IT-ondernemer en voormalig topschaatser. Ben is bezeten door technologie en wordt enthousiast van gadgets, elektrische auto's, goede businessmodellen en de toekomst. Naast BNR Digitaal is hij wekelijks te horen als presentator van De Technoloog. Ook schuift hij regelmatig aan bij Vandaag Inside, Op1 of andere talkshows, om te praten over het laatste nieuws rond technologie. Daniël Mol is redacteur van BNR Digitaal. Hij voegde zich in 2022 bij het team en is ook presentator van de Cryptocast en redacteur bij De Technoloog.See omnystudio.com/listener for privacy information.
GlobalLogic Inc., a Hitachi Group Company and a leader in digital engineering, has announced that it is partnering with Nokia to accelerate the adoption of advanced 5G and 4G enterprise solutions. Through Nokia's Network as Code platform and developer portal, GlobalLogic will drive innovation across key enterprise verticals, with an initial focus on the automotive, industrial and financial sectors, creating transformative use cases that deliver measurable business value. By leveraging Nokia's Network as Code platform, GlobalLogic's team of software developers can seamlessly tap into advanced network capabilities, enabling the creation of new, network-aware applications that function across diverse network architectures. This platform empowers developers with Software Development Kits (SDKs) and comprehensive Network API documentation, providing the technical tools needed to innovate quickly and efficiently. GlobalLogic will focus initially on use cases designed to enhance operational efficiency, fraud management, customer experience and unlock new revenue streams. Leveraging 5G-powered Network APIs, industrial and automotive companies can transform worker safety, operational efficiency, and help achieve sustainability targets. Connected devices, such as smart helmets and wearables, can utilise network functions to track real-time worker locations and integrate IoT data, including health metrics and environmental factors like gas levels or temperature, triggering real-time alerts to prevent safety hazards. AI enabled predictive maintenance and digital twins ensure safe, efficient operations by identifying faults early, while XR/VR solutions enable remote plant maintenance and immersive training, reducing travel and emissions. In the financial industry, integrating API-driven network insights, device authentication and AI empowers real-time fraud prevention, secures financial transactions, and delivers personalized value-added services, elevating customer trust and experience. "The Network as Code platform fosters a unified ecosystem by bringing together telco networks, systems integrators, and developers worldwide," said Ashay Punekar, Vice President Communications & Network Providers Business Unit at GlobalLogic. "Through this partnership, we are positioned to not only accelerate 5G innovation, but also redefine the way enterprises interact with and benefit from network technologies, helping communication service providers to monetise their 5G investments", added Sameer Tikoo, Group Vice President & General Manager, Communications & Network Providers Business Unit at GlobalLogic. "With our Network as Code platform, GlobalLogic will benefit from having choice, flexibility, and extreme automation to fit its business model and create new value in connecting to ecosystems of applications and services. Leveraging its digital engineering expertise, GlobalLogic is well-positioned to harness this innovation for seamless integration and enhanced connectivity. As a B2B technology innovation leader, Nokia is driving the next evolution of networking to enable people, machines, and devices to interact in real-time like never before", said Shkumbin Hamiti, Head of Network Monetisation Platform, Cloud and Network Services at Nokia. See more stories here.
Pierre de Wulf (@PierreDeWulf), the founder of Scraping Bee, transformed himself from a frustrated developer into a SaaS success story. Here's what you'll learn from this episode:1/
✨What's the top speed “holy grail” in tiered storage hierarchy? Tier 0! Host David Nicholson is joined by Hammerspace's Molly Presley, Senior Vice President of Global Marketing to discuss how Hammerspace is unlocking the power of unused NVMe storage in existing GPU servers, creating a massive, high-performance data pool for AI workloads. Their discussion covers: - The concept and technology behind The New Tier 0 - Hammerspace's approach to addressing modern data challenges - Insights into the future roadmap for Hammerspace and its technologies - How The New Tier 0 translates to faster checkpoints, increased GPU utilization, and significant cost savings - Real-world applications and benefits for organizations adopting The New Tier 0
Join Michelle Needles, Savills' Global Head of Enterprise Solutions, and her guests as they explore the complexities of global markets. From local nuances to talent migration trends, this episode dives into what it takes to make strategic real estate decisions across diverse regions.
Allen Laman of Carrier Management talks with Chris Herzberg, VP of Enterprise Solutions at One10, about insurtech innovations and the growing collaboration between suppliers and carriers at the … Read More » The post Collaboration and Emerging Trends: InsurTech’s Hidden Innovations at ITC Vegas appeared first on Insurance Journal TV.
Unlocking Post Claim Adjudication: Insights with Jordan HershIn this episode of ShiftShapers, host David explores the complex world of post claim adjudication with Jordan Hersh, Vice President of Enterprise Solutions at Vālenz. They discuss the intricacies of self-funded plans, reference-based pricing, and the potential savings associated with renegotiating out-of-network claims. The conversation delves into high performance networks, the inverse relationship between cost and quality in healthcare, and methods for improving transparency and cost containment. Learn about the strategies that can lead to significant cost savings while maintaining high-quality care.In This Episode:00:00 Introduction to Post Claim Adjudication00:34 Meet Jordan Hirsch from Vālenz01:29 Understanding Post Claim Work02:13 Reference Based Pricing: Pros and Cons03:55 Narrow Networks vs High Performance Networks08:14 Out of Network Claims and Cost Containment15:23 Transparency in Medical Care Costs and Quality17:18 Incentives for Care Coordination18:28 Wrapping Up: Savings and Final ThoughtsQuotes:“Readmission rates, complication rates, mortality rates, we're taking that into account and making sure that when people do people stay in-network or go to the panel of those high-performance network partners, they're getting top tier coverage.”“Depending on the primary PPO network regardless of broad network or network of concise nature, there's going to be out-of-network medical claims. And that can cost self-funded plans a lot of money if it's not managed correctly.”“Some plans we've seen pay out-of-network claims at full bill charges, some take a usual customary approach. Having a much more direct and aggressive approach can really be a game-changer for self-funded plans and materially impact the bottom line.”“So being able to achieve a discount, that can also assure them that they're going to be paid and have a little bit more clarity on how the member responsibly can be split up. Oftentimes we see self-funded plans offering some type of incentive.”“So a plan with a medical spend with a million dollars, implementing these types of tools into the right education training to the members, could reduce their overall medical spend by about 25%.”
In this curated episode of the Revenue Builders Podcast, John McMahon and John Kaplan discuss the challenging journey to achieving product market fit with Jeremy Burton, CEO of Observe. The conversation touches on the iterative nature of developing successful product features, the importance of humility and field feedback, and the dynamic process of identifying the ideal customer profile. Burton shares insights on adapting sales strategies for larger enterprises, the evolving demands of educated customers, and creating a culture where honest feedback is valued. A must-listen for sales leaders at startups navigating their own path to market fit.KEY TAKEAWAYS[00:00:49] Defining a Great First Line Leader[00:01:42] Common Mistakes of Second Line Leaders[00:02:28] Transitioning from Tactical to Strategic Thinking[00:04:14] Balancing Field Connection with Leadership Responsibilities[00:06:24] Segregation of Duties Between First and Second Line ManagersHIGHLIGHT QUOTES[00:00:49] "You're obviously driving results through leaders, right? And there's something different about that."[00:01:42] "The mistake that I see a lot of second line make is... you rip the steering wheel out of their hands."[00:02:28] "The further you move up the range, the lonelier it gets at the top."[00:05:12] "It's their ultimate responsibility that every person on that team has an equal chance of success."[00:06:24] "You have to actually outline segregation of duties between first line manager and second line manager."Listen to the full episode with Jeremy Burton through this link: https://revenue-builders.simplecast.com/episodes/the-startup-ceo-with-jeremy-burtonCheck out John McMahon's book here:Amazon Link: https://a.co/d/1K7DDC4Check out Force Management's Ascender platform here: https://my.ascender.co/Ascender/Read Force Management's eBook: https://www.forcemanagement.com/roi-of-sales-messaging
No Priors: Artificial Intelligence | Machine Learning | Technology | Startups
This week on No Priors, Sarah Guo and Elad Gil are joined by Howie Liu, the co-founder and CEO of Airtable. Howie discusses their Cobuilder launch, the evolution of Airtable from a simple productivity tool to an enterprise app platform with integrated AI capabilities. They talk about why the conventional wisdom of “app not platform” can be wrong, why there's a future for low-code in the age of AI and code generation, and where enterprises need help adopting AI. Sign up for new podcasts every week. Email feedback to show@no-priors.com Follow us on Twitter: @NoPriorsPod | @Saranormous | @EladGil | @Howietl Show Notes: (00:00) Introduction (00:29) The Origin and Evolution of Airtable (02:31) Challenges and Successes in Building Airtable (06:09) Airtable's Transition to Enterprise Solutions (09:44) Insights on Product Management (16:23) Integrating AI into Airtable (21:55) The Future of No Code and AI (30:30) Workshops and Training for AI Adoption (36:28) The Role of Code Generation in No Code Platforms
Tata Consultancy Services (TCS), a global leader in IT services, consulting, and business solutions, has expanded its strategic partnership with Xerox with a landmark, end-to-end transformation program designed to fast track the evolution of the company to a simplified, services-led, software-enabled organization. Under the agreement, TCS will consolidate Xerox's technology services to improve business outcomes, migrate complex legacy data centres to the Azure public cloud, deploy a cloud-based Digital ERP platform to transform business processes and incorporate generative artificial intelligence (GenAI) into operations to help drive sustainable growth. TCS, which has a strong presence in Ireland, operating a Global Delivery Centre out of Letterkenny in Co. Donegal, will develop a new agile, cloud-first operating model for Xerox. Leveraging the deep capabilities of its service practices such as AI.Cloud, Enterprise Solutions (including TCS Crystallus) and Cognitive Business Operations (including TCS Cognix), TCS will also build an AI-first enterprise platform for Xerox. These TCS capabilities will be combined with the expertise of industry partners such as leading hyperscalers and AI solution providers. Tino Lancellotti, Chief Information Officer, Xerox, said, "This digital transformation initiative is an important enabler for reinventing our operating model to simplify our geographical, offering, and operational footprint while transforming our clients' experience. We believe TCS is the right partner to deliver such a complex program given their proven experience both within Xerox and across the industry." Headquartered in the US, Xerox is a global leader in digital print technology and related solutions, with a presence in nearly 145 countries. Its client base includes small and medium-sized businesses, graphic communications companies, governmental entities, educational institutions, and most Fortune 500 companies. Xerox's shift to a cloud-first, digital services-led organization is a key milestone in its multi-year Reinvention unveiled in 2023 to transform its revenue mix and deliver sustainable profits. V Rajanna, President, Technology, Software and Services, TCS, said, "Xerox and TCS have been on a collaboration and co-innovation journey for over two decades, which has grown from strength to strength transforming business functions from finance to HR along the way. We are now excited to partner with Xerox to support their Reinvention to create the foundation for long-term, sustainable growth by establishing the digital core leveraging cloud, AI and next-generation enterprise platforms." This announcement reinforces TCS' strong presence in the US, the largest market for the organization with nearly 50,000 associates and 19 delivery centers. In the 50 years of operations in the region, TCS has established itself as a partner of choice for digital transformation by clients across industry sectors. Amit Bajaj, President, North America, TCS, said, "Xerox's Reinvention is a bold initiative founded in the belief that a 100+ year-old organization can rapidly transform itself to be a much simpler, agile, and technology-led firm to better serve its clients. GenAI has catalyzed the next S-curve of enterprise transformation, and we are proud to be partnering with legends of American industry, such as Xerox, to go beyond use cases to realize the promise of this pathbreaking technology at an enterprise scale." TCS has forged significant partnerships with leading universities such as Carnegie Mellon and Cornell Tech University to fuel innovation in North America. Building on this foundation, TCS has recently set up a Bringing Life to ThingsTM Lab in Ohio - a state-of-the-art facility designed to support the rapid prototyping, experimentation, and large-scale implementation of AI, GenAI, and IoT engineering solutions for clients. TCS has also been the title sponsor of the flagship TCS New York City Marathon for the last 11 years. In ...
In der heutigen Folge des Marketing Transformation Podcasts dreht sich alles um die (Google-) Suche: Erik und Marcus Tober, Head of Enterprise Solutions bei Semrush, diskutieren darüber, was die Zeitenwende nach rund 20 Jahren Google-Dominanz und der Vorstoß von AI für Google bedeutet. Und wie sehen die Konsequenzen für Publisher aus? Im Einzelnen geht es um die folgenden Fragestellungen: - Vorstoß AI: Was bedeutet die Zeitenwende für Google? - Wie sieht Googles Reaktion darauf aus und was sind die Konsequenzen für Publisher? - Money Keywords auf der organischen Seite: Wachstum oder Rückgang? - Was wären jetzt deine Kerninitiativen, wenn du Advertiser wärst? - SEO und AI: Macht das Invest in breiteren und tieferen Content noch Sinn? Marcus Tober ist Head of Enterprise Solutions bei Semrush und Gründer von Searchmetrics. Mit 22 Jahren Erfahrung in der Umsetzung von SEO und der Entwicklung von Softwareprodukten ist er einer der Veteranen in der Branche. Aktuell befindet sich Marcus bei Semrush auf der Mission, die Art und Weise zu optimieren, wie Unternehmen SEO verstehen und umsetzen. Dabei gilt es, Abhängigkeiten und Probleme zwischen SEO, Produkt, Technik und Marketing zu eliminieren. Angesprochene Links und Verweise Persönliche Buchempfehlung von Marcus Tober: Thomas Erikson: Alles Idioten!? Endlich verstehen, wie andere ticken
William “Bill” Drilling is a 1979 graduate of North High School in Sioux City, Iowa and a 1985 graduate of the University of Iowa College of Pharmacy. Following graduation, Bill joined his father and brother as a staff pharmacist at Drilling Morningside Pharmacy. Bill and his brother, Don purchased Drilling Pharmacy from their parents, Don and Virginia Drilling in January, 1986. Bill's daughter, Sarah Sorensen joined the pharmacy staff in 2018 as a third-generation pharmacist at Drilling Pharmacy. Bill's highlights: • President and Pharmacist in Charge at Drilling Pharmacy 1996-current • Member of the Iowa Pharmacists Association Board of Trustees 1996-1998. • Siouxland Star Award from the Siouxland Chamber of Commerce for the store façade changes -2010 • Parade Marshall at the Morningside Days Parade – 2013 and 2022 • Featured in the Siouxland Design for the restoration of the façade and unique design of the Drilling Pharmacy façade -2013 • IPPE Preceptor Excellence Award from the University of Iowa College of Pharmacy -2019 • Member of the Iowa Pharmacy Association Platinum Level • Member of CPESN • Preceptor for University of Iowa College of Pharmacy, Drake, Creighton University and South Dakota State University • Serves as a resource for local media on pharmacy related issues • Served on the University of Iowa College of Pharmacy Building Committee • Served as an IPA Delegate, IPA Champion Advocate, IPA Legislative Committee, IPA Public Affairs Committee • Collaborated with IPA, University of Iowa, and Iowa Department of Public Health on the 1815 Project. • Reached 1,000,000 prescriptions in 2000 • Reached 2,000,000 prescriptions in 2013 • Reached 3,000,000 prescriptions in 2020 • During the COVID pandemic, Drilling Pharmacy responded to the Siouxland community by giving over 20,000 vaccinations as well as over 1,000 flu shots at both on site and in store clinics. Bill is an extremely strong believer in innovation and always looking for the next opportunity. Services we currently offer include Lipid panels, A1C test, Blood Glucose Screening, Blood Pressure Screenings, Test to Treat (COVID-19, Influenza, and Group A Strep), a wide variety of immunizations, Script Talk, Medication Synchronization, and MTM Services. OTC hearing aids are on the way! Bill enjoys getting the opportunity to work with the Iowa Department of Public Health, Iowa Pharmacy Association and the University of Iowa College of Pharmacy with various projects and grants. Ashton Maaraba has over 24 years of healthcare industry experience, he is credited with transforming several start-up healthcare brands into consumer staples. Ashton's leadership expertise stems from a prominent career in healthcare, with specialties in Health IT, Enterprise Solutions that drive value-based care and healthy patient outcomes and Direct-to-Consumer brands. Ashton was responsible for the inception-to- commercialization and the deployment of various products and services and Digital Health services across an impressive 50,000+ pharmacies, retail stores, managed care, local and national businesses, and eCommerce in the U.S, Canada, Australia, and Great Britain. He is recognized as a current expert in the architecture, commercialization, operations and revenue growth for diverse telehealth and digital healthcare assets, solutions, and products into multiple business, medical, retail and patient verticals. Ashton holds a J.D with a specialty in Health Law, has an MSc. From Nova Southeastern University and earned his BSc. from Michigan State University. He is a long-standing supporter and proponent of IPC Membership group, NCPA, APHA, NACDS, HIMMS and MEDICA and other leading organizations. Ashton started his career in pharmacy services by working with FLAVORx, a pediatric compliance-driven medication flavoring staple. He trained inside a leading independent pharmacy, Center Pharmacy, at the hands of Harold Kramm a leading independent pharmacy owner and advocate. He has been recognized for his relentless energy in pharmacy advocacy on Capitol Hill through the Rx Impact leadership group, Independent Pharmacy Cooperative and is a leading member of NY State pharmacy lobby. Ashton has transitioned each company and product that he served to become national powerhouses. And is often credited for accelerating his company's mission and impressive growth trajectory through many of the most complex industry verticals. Ashton has been a member of many corporate advisory boards and councils, notably, Rx Sense and InfinityRx. He has served on both the National Association of Chain Drug Stores Advisory Committee and Canada's leading community pharmacy conference committee. Ashton's top corporate highlights underscore his business acumen and passion for transcending business objectives into game-changing outcomes. At Bonum Health, he led the development, commercialization, compliance, and nationwide adoption for a national telehealth brand. He was credited with leading eRx Network (now Change Healthcare – digital healthcare network company) product and account management division. PharmaSmart (Medical Device and Data Company) & FLAVORx (Medicinal Flavoring Company). As the President and CEO at AshHEALTH, LLC. a Healthcare and Digital Health IT Market Advisory Company, Ashton advised and consulted many start-up companies operating in healthcare with a mission to advance medication adherence programs across pharmacy and physician collaboratives. Presently, Ashton is the President of IPC Digital Health, an Independent Pharmacy Cooperative company. As the head of the company's digital and virtual healthcare strategy, and Pharmacy team, Ashton is leading the development and commercialization of iCare+ a unique digital health ecosystem of virtual products and services designed to future-ready independent pharmacies.
Revolutionizing Connectivity: Skylo Technologies and Satellite-Enhanced Cellular Networks In this episode of the 5G Guys, hosts Dan McVaugh and Wayne Smith dive into the topic of satellite-augmented cellular services. Joined by Tarun Gupta, Co-founder and Chief Product Officer of Skylo Technologies, they discuss how existing satellite licensed spectrum is used to enhance cellular connectivity. The conversation explores the technical details, regulatory challenges, and potential applications of Skylo's NTN (Non-Terrestrial Network) service, which connects existing devices to satellite infrastructure. Key comparisons are made with solutions offered by companies like Apple, AST SpaceMobile, and Starlink. Gupta also shares insights on IoT, narrowband services, and the future of combined satellite and terrestrial networks. __________________________ Connect With Our Guest __________________________ Skylo's Website ➡︎ https://www.skylo.tech/ Tarun Gupta on LinkedIn ➡︎ https://www.linkedin.com/in/tarunkgupta/ __________________________ Connect With Our Sponsor __________________________ Vertex Innovations ➡︎ https://vertex-us.com/ __________________________ Connect With Us __________________________ 5G Guys Website ➡︎ https://5gguys.com Social: · Facebook: https://www.facebook.com/5Gguys · LinkedIn: https://www.linkedin.com/groups/12515882 · X: https://twitter.com/5gGuys _______________________________ Submit Your Ideas or Feedback ➡︎ https://5gguys.com/contact-2 _______________________________ Subscribe to the 5G Guys Weekly Newsletter ➡︎ https://mailchi.mp/5gguys/subscribe-to-the-5g-guys _______________________________ ⏰Episode Minute-by-Minute⏰ 00:00 Preview 00:59 Introduction and Newsletter Reminder 01:22 Introducing Satellite Cell Service 01:38 Guest Introduction: Tarun Gupta from Skylo Technologies 02:15 Skylo Technologies: Company Overview 02:32 Connecting Devices to Satellite 04:40 Comparing Skylo with Other Satellite Services 11:02 The Role of IoT in Satellite Connectivity 13:30 Narrowband vs. Broadband Services 14:41 Future of Satellite and Terrestrial Networks 17:46 Voice Services and Safety Applications 20:58 Skylo's Unique Approach and Roaming Partnerships 28:32 Private Networks and Enterprise Solutions 30:28 Predictions for the Future of Satellite Networks 32:42 Conclusion and How to Connect with Skylo
Welcome to this episode of "How I Met Your Data." Join hosts Sandy and Anjali as they delve into a captivating conversation with Erin Kelly from Kraft Analytics Group (KAGR). Erin, the Senior Vice President of Enterprise Solutions and Strategy, shares her experiences and insights on how KAGR, leverages data management, advanced analytics, and strategic consulting to help sports teams and leagues run their business more efficiently. Erin discusses the importance of understanding fans beyond ticketing, the rise of sophisticated sponsorship analytics, and the impact of pop culture phenomena like Taylor Swift on sports viewership. Tune in to explore the ever-evolving landscape of sports analytics and how data is shaping the future of fan engagement, team operations, and business strategies in the sports and entertainment industry.
I like to call it blandvertising. I'm sure you've read it and heard it before.There are words. Lots of them. They fill a space – in an ad, on a landing page, in a press release, maybe even in a keynote presentation.You've seen these words before if you're in the target audience. Scalable. Leading. Agile. Enterprise-grade. Full-service. Data-driven. Cross-platform. Seamless.They seem to say something, but you're left walking away…not really understanding and certainly not believing anything at all.I feel like my career is a battle against blandvertising. Which is why I loved this lesson in a recent podcast guest application – ‘marketing goes beyond buzzwords.' Perhaps I found a fellow traveler on the journey.So I sat down for an in-depth discussion with Marco Mueller, CMO, AVEVA (https://www.aveva.com/).AVEVA was a public company until it was acquired by Schneider Electric last year. Schneider Electric is a public company and reported 36 billion euros in revenue in 2023.Mueller has had up to 800 people reporting to him in his career. Right now, his team is 250, but he says this is the most exciting job he's ever had.Stories (with lessons) about what he made in marketingHere are some lessons from Mueller that emerged in our discussion.Leadership Is everywhereMarketing goes beyond buzzwordsTrust is earned, not givenTrust is earned in drops and lost in bucketsYou can make a big career, and still stay humanConfidence is everythingDiscussed in this episodeInnovation Leadership and Coaching: You should almost always do less than you think (podcast episode #46) (https://www.marketingsherpa.com/article/interview/innovation)Customer-First Marketing Strategy: The highest of the five levels of marketing maturity (https://sherpablog.marketingsherpa.com/b2c-marketing-2/5-levels-marketing-maturity/)Get more episodesThis article is distributed through the MarketingSherpa email newsletter (https://www.marketingsherpa.com/newsletters). Sign up for free if you'd like to get more episodes like this one.For more insights, check out...This podcast is not about marketing – it is about the marketer. It draws its inspiration from the Flint McGlaughlin quote, “The key to transformative marketing is a transformed marketer” from the Become a Marketer-Philosopher: Create and optimize high-converting webpages (https://meclabs.com/course/) free digital marketing course.Apply to be a guestIf you would like to apply to be a guest on How I Made It In Marketing, here is the podcast guest application – https://www.marketingsherpa.com/page/podcast-guest-application
In this episode of the Industrial Advisors Podcast recorded live from the IAMC conference in Greenville, South Carolina, hosts Bill Condon and Matt McGregor chat with Michelle Needles, Executive Vice President and head of Enterprise Solutions at Colliers. Michelle shares insights from her successful career in commercial real estate, highlighting the importance of allyship, innovation, and adaptability within the industry. 00:41 Live from the IAMC Conference in Greenville, South Carolina 00:53 Spotlight on Michelle Needles: A Colliers Success Story 01:52 Michelle's Life in Montana: Boating, Pickleball, and Yellowstone 05:15 A Deep Dive into Michelle's Career Path and Success in Commercial Real Estate 09:22 Unlocking Client Potential: A Deep Dive into Custom Solutions 10:07 Innovating for Success: The Cummins Case Study 12:55 Expanding Horizons: Beyond Traditional Solutions 15:23 The Future of Work: Embracing Hybrid Models 19:16 Concluding Thoughts: The Journey Ahead You can find every episode of this show on Apple Podcasts, Spotify or YouTube, For more, visit industrialadvisors.com
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
868: As data becomes increasingly valuable, technology executives have the important task of ensuring the company's data infrastructure allows for efficiency and scalability. In this episode of Technovation, James Rhodes, President of Morningstar Data Research and Enterprise Solutions and the company's Chief Technology Officer, joins Peter High in a discussion about modernizing the company's enterprise architecture and enhancing the client experience with improved personalization. James elaborates on the three hats he wears in his current role at the company and the approach he is taking to modernize legacy systems for scalability and efficiency. He shares insights on driving customer personalization at scale, leveraging AI for better financial advice, and establishing a Responsible AI Council to ensure the company retains its transparency and client trust. James also describes the evolution of their AI-driven digital assistant 'Mo' and how it will augment, but not replace, the financial advisor. Finally, James shares the technology trends on his radar including digital avatars for enhancing customer engagement and the advancement of cybersecurity measures, and the keys to success that he's learned across his career.
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
868: As data becomes increasingly valuable, technology executives have the important task of ensuring the company's data infrastructure allows for efficiency and scalability. In this episode of Technovation, James Rhodes, President of Morningstar Data Research and Enterprise Solutions and the company's Chief Technology Officer, joins Peter High in a discussion about modernizing the company's enterprise architecture and enhancing the client experience with improved personalization. James elaborates on the three hats he wears in his current role at the company and the approach he is taking to modernize legacy systems for scalability and efficiency. He shares insights on driving customer personalization at scale, leveraging AI for better financial advice, and establishing a Responsible AI Council to ensure the company retains its transparency and client trust. James also describes the evolution of their AI-driven digital assistant 'Mo' and how it will augment, but not replace, the financial advisor. Finally, James shares the technology trends on his radar including digital avatars for enhancing customer engagement and the advancement of cybersecurity measures, and the keys to success that he's learned across his career.
In this episode of Flanigan's Eco-Logic, Ted and co-host, Russell Sturm, speak with Jesse Moore, CEO and Co-Founder at M-KOPA, the world leader of affordable "pay-as-you-go" financial services for low-income customers based in Africa. Since commercial launch in 2012, M-KOPA has connected, provided, and served over 3 million customers to affordable off-grid distributed solar systems and connectivity solutions, including lighting, charging, radio, TVs, fridges, and smartphones. Russell starts with his introduction, exploring and explaining the impressive evolution of the off-grid solar industry over the past fifteen years, which has emerged for the first time to provide power to 2 billion people who do not have access to reliable and modern energy. He then introduces Jesse to the conversation, and describes M-KOPA as a sustainable and profitable company which continues to innovate for the financially excluded.Ted and Jesse then dive into his works, first discussing his background, originally from Toronto, Canada. He holds an MBA from Oxford University (Skoll Scholar) and a BA from the University of North Carolina (Morehead Scholar). Early in his career, with a desire to drive social impact, Jesse worked with the international development charity CARE. His work then transitioned from a strictly humanitarian focus to enterprise solutions, spurred specifically by an interest in advancing cellular connectivity in Africa via M-PESA, a virtual payment service launched by Vodafone and Safaricom in 2007. M-PESA offered a playbook for what would become M-KOPA, which was founded in 2010 with an idea of combining the power of digital micropayments with GSM connectivity to make life-enhancing assets more accessible. Jesse has since overseen the company's growth from startup to over 2,000 employees and 20,000 sales agents. M-KOPA currently has offices in Kenya, Uganda, Tanzania, Nigeria, Ghana, UK and Hong Kong. The company has received numerous awards for its innovation, impact and scale: including winning the prestigious Zayed Future Energy Prize, making the coveted MIT Technology Review 50 Smartest Companies list, and being listed by Fortune Magazine as one of the Top 50 Companies Changing the World. Investors in M-KOPA include Generation Investment Management, CDC Group and Standard Bank, as well as esteemed entrepreneurs such as Virgin Founder Sir Richard Branson and AOL founder Steve Case.As a leader in empowering homes and small businesses through connected technology, Jesse is representative of an industry of entrepreneurs that sees the only way to address these fundamental problems within commercial markets at scale is with companies that are responsive to customer needs instead of donor biases, and are able to innovate, drive prices down, and continuously provide products that people need.
This episode features a dynamic discussion with Brad Bettinson, VP of Enterprise Solutions at JAM Direct, focusing on the evolution of email marketing and the role of AI in modern marketing strategies. The conversation delves into whether email is becoming obsolete akin to outdated technologies like the fax machine, or if it's adapting and thriving in a world dominated by instant communication channels.Brad brings over 20 years of experience in email and marketing automation, offering insights into the shifting landscape of customer engagement. He emphasizes the importance of personalized, data-driven approaches in email marketing to cut through the noise of overloaded inboxes. While acknowledging the challenges posed by AI's black box nature, he highlights its potential to streamline processes and enhance relevance in customer interactions.The episode covers emerging trends such as AI-driven personalization, send time optimization, and the integration of various channels within a cohesive omni-channel strategy. Brad stresses the significance of prioritizing customer-centricity and relevance over sheer volume, citing successful examples like Toyota's commitment to delivering value to their subscribers.You can expect to gain valuable insights into the evolving role of email marketing, the impact of AI on marketing strategies, and practical approaches to enhancing customer engagement in a rapidly changing digital landscape.
Joining me is Jason De Lucca, not just a titan of sales and a former Chapman University soccer player but a man who epitomizes the true spirit of fatherhood and leadership. Jason is a dynamic sales executive and proven people leader who consistently surpasses goals and delivers value-added, innovative solutions that enable clients to achieve their most ambitious business goals. Today, he is the SVP of Strategy and Enterprise Solutions for Dexian. He is a consultative partner and a trusted advisor who continues to mentor others by sharing his wisdom. He is passionate about developing high-performing teams, instilling a culture of accountability, and promoting creative problem-solving in complex and rapidly evolving environments. What I loved most about Jason is our shared passion for being curious, and how being curious can solve so many problems we face in life.During our episode, we are not just talking shop here; we're peeling back the suit and tie to explore the heartbeat of his life. With the launch of his podcast with Paul DiVincenzo, 'The Authentic Edge,' on the horizon, Jason offers an intimate perspective on living a life of sincerity, whether you're closing a deal or tucking your kids into bed. Prepare to be inspired by the boomerang mindset where what you send out into the world has a way of returning, often when you least expect it.We celebrate the lessons learned from the parenting playbook handed down by his folks, Mike and Cindy De Lucca, and we revel in the victories and adventures of his daughters, Taylor and Gabriella. Listen and find comfort in the shared experiences of life's unpredictable journey, from the serendipity of finding love to the heartache and humor in the face of loss.As we wrap up, we wade through the complexities of balancing the demands of leadership at home and at the office. We tackle the gritty reality of parenting, the gift of belief, and the power of a pause when life hands us more questions than answers. I hope you enjoy learning more about Jason and the amazing example he has set for all of us dads!Please don't forget to leave us a review wherever you consume your podcasts! Please help us get more dads to listen weekly and become the ultimate leader of their homes!
Abhay is joined by the founder, chairman, and managing director of Persistent Systems, Anand Deshpande, for a conversation about everything from learning new skills to creating jobs to the transition away from being a CEO to legacy.(0:00 - 3:10) Introduction(3:10) Part 1 - learning new skills, helping build a biotech ecosystem(18:01) Part 2 - Anand's US journey, lessons from transitions away from being CEO(30:02) Part 3 - the thrill of giving, creating jobs, AI in mentorship(43:56) Part 4 - motivating a population, the identity of the Indian entrepreneur, legacy(55:08) Conclusion
2023 saw a Significant Drop in Tech Funding, but Ireland Still Outperforms Most Other European Regions in Support for Women-led Startups in this report launched for International Women's Day. Data from TechIreland's recent report shows that a record number of 77 Irish women-founded startups fundraised last year, up from 72 in 2022. However, the total amount raised dropped to €93 million, down from a record €234 million raised the previous year. 2023's total was also the lowest in the last four years. This can be attributable to the global slowdown in startup funding, and headwinds Irish tech companies are facing. Overall funding for Irish startups dropped last year, with average deal size falling 50%, similar to the drop in average seen among women-founded startups. International Women's Day, and the situation in Ireland However, there's reason to be optimistic about female founded startups. The numbers for early stage rounds including pre-seed, seed and Series A have held up well and the average deal sizes in these early rounds has increased. Early stage support by Enterprise Ireland, LEOs and other programmes including NDRC's Accelerator and Pre-Accelerators deserve credit for nurturing a strong pipeline of new startups. This year's report also compares female founders' funding in Ireland with other European countries. In per capita terms, Ireland gets the top spot for the number of rounds reported by women-founded startups. Furthermore, even in absolute terms, we rank among the top 10 European countries for total investments raised as well as the number of deals. However, total investments that went into our women-founded startups seriously lags behind countries like the UK, Germany and France. A deep-dive into the numbers shows that the overall drop in funding among women-founded startups came from a drop in the number of large rounds above €10 million. In previous years, such large outliers had inflated total funding numbers whereas in 2023 there were only two such large outliers. Tipperary based Shorla Oncology raised €31 million and Dublin's ProVerum Medical raised €15 million. As in most previous years, nearly half of all the funding raised in 2023 were made by the top two outliers. In 2022, the outliers made up 66% of the total, so 2023 totals were less skewed in that sense. In terms of sectors, HealthTech continues to top the table with 37 companies raising a total €77 million, although the total raised dropped from €166 million in 2022. Consistent with startup funding overall, Enterprise Solutions startups saw a sharp fall in funding with 9 startups raised just €2.9 million, down from €43 million by 16 the previous year. With no large outliers, FinTech also saw a drop in funding from €72 million (2022) to €3.9 million (2023). In 2022, TransferMate Global Payments had raised €66 million. Most other sectors held up but from an already low baseline. In terms of the regions, about 50% of the total funding went into the regions outside Dublin, but a large share of the regions funding is made by one outlier as Tipperary's Shorla Oncology raised €31.8 million. Of the 77 women-founded companies that fundraised, 35 were based in the regions outside Dublin. Again, the seeding of new startups in the regions is promising, and it is encouraging that the pipeline of young startups founded by women entrepreneurs is strong and growing in the regions. Northern Ireland based startups raised less than a million, however of the 4 to 5 rounds reported, most did not disclose the amounts raised. Responding to the report; Chief Executive of TechIreland, John O'Dea said, "This year for the first time, TechIreland's report includes European benchmarking. While it's encouraging to see Ireland rank among the top European countries, there is a sharp drop in total funding. Global startup funding slowed last year and we are not immune to such macroeconomic headwinds, but that said, there is clearly more work to be done to support our female fo...
This episode is sponsored by Netsuite by Oracle, the number one cloud financial system, streamlining accounting, financial management, inventory, HR, and more. Download NetSuite's popular KPI Checklist, designed to give you consistently excellent performance - absolutely free at https://netsuite.com/EYEONAI On episode #162 of Eye on AI, Craig Smith sits down with Vasi Philomin, Vice President of Generative AI at Amazon Web Services. Vasi shares his journey in AI and ML, detailing his contributions to Amazon's extensive array of AI capabilities. He delves into the development and impact of revolutionary services like Lex, Poly, Code Whisperer, and Amazon Q, highlighting Amazon's approach to AI integration and its customer-centric innovations. This episode offers a glimpse into the transformative potential of generative AI across industries and the future of enterprise AI solutions. Join us to understand Amazon's unique perspective on AI development and its global influence. Don't forget to leave a 5-star rating on Spotify and a review on Apple Podcasts! Stay Updated: Craig Smith Twitter: https://twitter.com/craigss Eye on A.I. Twitter: https://twitter.com/EyeOn_AI (00:00) Preview and Introduction (03:41)Vasi Philomin's Background and Role at Amazon (04:13) Generative AI at Amazon: Development and Impac (08:10) Amazon's AI Strategy and Foundation Models (15:57) Diverse AI Models and Enterprise Solutions. (22:01) The Future of AI Agents and Work Automation (29:22) The Evolution and Impact of AI Agents (36:32) Closing Remarks and Netsuite by Oracle
This episode of the MGMA Business Solutions podcast features Dr. Pamela Ograbisz DNP, FNP-BC and Scott Selby of LocumTenens.com. Dr. Ograbisz is Vice President of Clinical Operations while Scott Selby is Senior Vice President in Enterprise Solutions. They're here to discuss a new research paper: "The Innovation Imperative for Physician Retention." Resources: The Innovation Imperative for Physician Retention: https://www.locumtenens.com/resource-center/survey-and-research-reports/the-innovation-imperative-for-physician-retention/ LocumTenens.com: https://www.locumtenens.com/ Additional MGMA Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview Sponsor: Physician Business Training (https://physicianbusinesstraining.com/) This course is for early-career physicians or physicians who need a comprehensive understanding of the business of medical practices. The course is 7 hours long and broken into 9 modules. It was developed by Medical Group Management Association (MGMA) and leaders from Johns Hopkins University School of Medicine. This course awards 7 hours of CME credit. WE WANT TO HEAR FROM YOU Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at dwilliams@mgma.com. If you have a question for our Sr Advisor Cristy Good, email advisor@mgma.com. If you have opportunities and resources you'd like to share with MGMA members, go to Marketing with MGMA to find out how you can connect with the MGMA audience.
In this episode, Woody dives into the intricate world of cloud network architecture with special guests Rob DeWeese and Maxime Deraet. Rob, the Director of Networking Architecture at Kyndryl, and Maxime, Senior Cloud Network Architect at Kyndryl and Aviatrix Certified Engineer Design Expert, bring a wealth of experience to the roundtable discussion.The episode kicks off with an exploration of a comprehensive enterprise-grade design, drawing from collective experiences with customers. Over the course of the episode, the hosts build the design from the ground up, sharing live problem-solving and the integration of networking best practices to make the design more modern and viable with Aviatrix. For the best experience, watch along with the hosts and the visuals they're referencing here: https://youtu.be/2lKzAY51yOk Check out Rob DeWeese's previous episode, “Cloud Networking Design Principles: Rob DeWeese's Blueprint for Success”: https://www.youtube.com/watch?v=RF3M26GBm_E About Altitude and Host Woody: https://aviatrix.com/altitude/Maxime's LinkedIn: https://www.linkedin.com/in/maxime-deraet/ Rob's LinkedIn: https://www.linkedin.com/in/robert-deweese-a9676916/ Timestamped Overview:00:00 Introducing our Hosts03:41 Overview of Cloud Networking Towers06:06 Multicloud Customer Scenario and Overview of Architecture07:31 Resolving Visibility, Control, and Routing Challenges, the Importance of a Unified Control Plane 12:30 Practical Implementation of BGP for Global Connectivity18:38 Extending Visibility to On-Premises with Aviatrix Gateways26:06 Connecting Customers into the Environment36:25 Rob and Maxime's Thoughts on Aviatrix as a Cost Effective Solution that Brings Business Value39:31 Advice for Migrating from Completely Cloud Native to Aviatrix
Illumination Zone: Monica Harris, Product Manager for EDRM Trusted Partner, Cellebrite Enterprise Solutions, sits down with Kaylee & Mary to talk about the launch of Cellebrite's new solution, Mobile Ultra. With Mobile Ultra,Cellebrite focused on making the client investigator more productive via ease of use, less clicks and more wizards to help you get what you want faster. Mobile Ultra also extends the reach of Cellebrite's collection approaches, especially for newer data types, gaming platforms like Discord and ephemeral data like WhatsApp and Snapchat. We ended our conversation with Monica encapsulating her essence, both personally and professionally, and an invitation to connect.
The Future of Work Exchange welcomes Matt Ryan, VP of Enterprise Solutions at Upwork, to discuss the company's new partnerships, the future of digital staffing, the state of workforce solutions, and much more. Matt and host Christopher J. Dwyer also chat about the implications of artificial intelligence (AI) on talent engagement and talent acquisition, how the workforce continues to evolve, and the growth of the extended workforce.
Remington Tonar is Co-Founder and Chief Growth Officer at Cart.com, the leading provider of comprehensive omnichannel commerce and logistics solutions that enable B2C and B2B companies to sell and fulfill anywhere. He formerly served as a growth and innovation strategy consultant to Fortune 100 companies and fast-growing startups in industries ranging from NGOs and healthcare to infrastructure and energy. He has managed seed-stage VC funds, run startup incubators, and advised family offices. Remington holds a B.A. from Marquette University, an M.A. from Loyola University Chicago, an M.S. from New York University, and a Ph.D. from The University of Aberdeen.SHOW SUMMARYIn this episode of eCom Logistics Podcast, Remington shares his passion for working with high-growth startups and his journey from raising funds in the VC world to the world of commerce and logistics. He believes in the power of unifying digital and physical operations to create a seamless and efficient customer experience. Remington discusses the challenges faced by software-native companies in the fulfillment space and explains how cart.com is redefining unified commerce by integrating pre-purchase and post-purchase capabilities. He emphasizes the importance of real-time data and cross-functional insight in driving growth and making informed decisions. Remington also highlights the potential of B2B commerce and the need for strategic advice in the rapidly evolving e-commerce landscape.HIGHLIGHTS[00:03:33] Journey into Logistics[00:10:13] Complexity in Parcel Execution[00:12:44] Enterprise Solutions vs. Online Applications[00:19:03] Optimizing Transportation Spend[00:26:00] Expertise and Advising[00:32:04] Evolving Solutions for Growing Businesses[00:33:35] Investing in Scalable Solutions[00:35:28] Certified Solutions & Carrier Relationships[00:41:56] Carrier Diversification Mitigates Risks[00:47:57] Drone Integration in LogisticsQUOTES[00:09:13] "Fulfillment operates like classical mechanics than quantum mechanics, right? There is no spooky action at a distance in fulfillment, right? You have to get up there and like move something."[00:28:16] "The whole perspective on, you know, where does the decision come from? Where does the data push from needs to be inverted. And it needs to actually start with the real consumer event, which is not the purchase. It's the consumer getting the product they ordered and opening the box and saying, yes, this is exactly what I ordered."[00:40:26] "You know, at some point there will be, you know, some type of alliance to your point of different players that band together and are actually able to pull that off."Find out more about Remington Tonar in the link below:LinkedIn: https://www.linkedin.com/in/remingtontonar/
Bill Schroeder is President of the Transportation and Shipping Segment within FOG. His experience in supply chain technologies includes enterprise systems, integration, design thinking, and Agile methods for R&D. Prior to ProShip, Bill spent 21 years in logistics technology with the USPS and then FedEx Express, FDX Corp and FedEx Supply Chain, where he focused on innovation and optimization of technology processes, customer solutions and global renewal programs. As a USAF Veteran he is passionate about Veterans and the programs that assist our men and women when they return.SHOW SUMMARYIn this episode of eCom Logistics Podcast, Bill joins Dan Coll and Ninaad Acharya to unravel the intricacies of e-commerce logistics. With over two decades of expertise in logistics technology, Bill provides valuable insights into the challenges and nuances of this space. The conversation navigates through tailored parcel solutions, the evolution of carrier systems, and the potential integration of cutting-edge technologies like drones in shaping the future of logistics.They delve into the complexities of parcel execution, highlighting the varying needs between fulfillment houses and smaller e-commerce entities. They discuss the crucial role of multi-carrier shipping solutions and underscore the importance of optimizing transportation spend through expert negotiations and understanding logistics intricacies.Bill also explores the evolving landscape of warehouse management systems (WMS) in the context of e-commerce growth. From the challenges of scaling businesses to the significance of adopting scalable, carrier-approved software solutions, the discussion emphasizes the pivotal role of technology in meeting the demands of an evolving logistics landscape. Carrier diversification, certified solutions, and the potential integration of drone technology emerge as key considerations for companies aiming to future-proof their logistics strategies.HIGHLIGHTS[00:03:33] Journey into Logistics[00:10:13] Complexity in Parcel Execution[00:12:44] Enterprise Solutions vs. Online Applications[00:19:03] Optimizing Transportation Spend[00:26:00] Expertise and Advising[00:32:04] Evolving Solutions for Growing Businesses[00:33:35] Investing in Scalable Solutions[00:35:28] Certified Solutions & Carrier Relationships[00:41:56] Carrier Diversification Mitigates Risks[00:47:57] Drone Integration in LogisticsQUOTES[00:21:04] "The most expensive solution you can possibly use is the free one from the carrier."[00:25:13] "You need someone really experienced to even start talking about it."[00:28:48] "There's so many places I'd advise looking on LinkedIn... just imagine what you get if you actually engage with them."[00:40:02] "I think we've re-normalized back to where we would have been organically, had there been no COVID."[00:42:26] "Having multiple carriers at your fingertips is a good thing, a risk mitigation strategy, or an opportunity taking strategy. It works both ways."[00:47:06] "Ultimately, in the end, though, drones are going to win that last mile."Find out more about Bill Schroeder in the link below:LinkedIn: https://www.linkedin.com/in/bill-schroeder1/
Get ready for an exciting episode with Aliisa Rosenthal, OpenAI's Head of Sales, as she unfolds the captivating journey of Chat GPT. From its unassuming launch to widespread acclaim, discover the untold story. Plus, explore the future of AI and dive into the versatile applications, including the impressive Chat GPT Enterprise.Get the FREE Product Book and check out our curated list of Product Management resources here.
Host Rob Grimes continues his review of FSTEC 2023 and compares notes with Tim Tang, Director of Enterprise Solutions at Hughes. Tim has also been going to FSTEC for over 10 years as a tech analyst that covers foodservice and many other related industries across retail, c-store, and hospitality where he and Rob keep running into each other.Speaking to broad observations of the industry as seen at FSTEC, Tim says “The current environment post covid - high inflation, labor challenges, new regulatory pressures and the like have really created a context where the restaurant industry needs all the help it can get - and with technology that's the opportunity.” It's an exciting time for the industry.Rob and Tim talk about the biggest noticeable changes for the industry from their first attendance to now. They note that while sales may be up, profitability as an industry has come down & while there are new opportunities few are taking advantage of them. They also discuss why it's important to have your finger on the pulse of both the restaurant and hospitality industries when you're attending these events.If you didn't attend FSTEC and want to hear insights from this year's show or want to hear their thoughts on how to take advantage of the new tech offerings, then this episode of Accelerate is for you.
In this episode, we've got all the inside scoop on Amazon Accelerate 2023 that you might have missed! Our host, Bradley Sutton, dives deep into the exciting announcements and their implications for Amazon FBA sellers. From the eagerly awaited dates for the next Prime Deal Days to cutting-edge AI features like Generative AI for building your listings inside Amazon and the AI-backed Seller Messaging Assistant, we've got you covered. Plus, we explore game-changing updates, new tools, and features like the Amazon Shipping ground package delivery service, Amazon Supply Chain updates with inventory management, customer loyalty analytics dashboard, and sustainability solutions that are set to reshape the Amazon seller landscape. We also talked about the Buy with Prime integration inside Shopify and shared relevant numbers on how D2C E-commerce businesses are crushing it with this new feature. Tune in to discover how these developments could impact your Amazon business and stay ahead of your competitors. It's a must-listen episode for anyone in the world of Amazon selling and don't forget to let us know what you think of these announcements! Also, don't forget to catch Bradley, Helium 10, and Pacvue in the Amazon unBoxed Event in New York this October 24th to up-level and up-skill your Amazon advertising knowledge. In episode 493 of the Serious Sellers Podcast, Bradley talks about: 02:05 - Dates For The Next Prime Deal Days Released! 02:40 - Featuring A Seller Success Story From A Helium 10 User 03:45 - Enterprise Solutions Integrated In Partner Seller App 04:09 - Emerald Notifications 05:23 - AI-backed Seller Messaging Assistant 06:35 - Generative AI For Listing Building 07:54 - Bradley's Feedback On This AI Feature After Tests 13:22 - A New Seller Homepage 13:40 - One Page Listing Management Page 14:23 - Buyer Abuse Protection 16:05 - Veeqo Multi-Channel Shipping 17:01 - Amazon Shipping Ground Package Delivery Service 18:44 - Supply Chain By Amazon (More Than Amazon Global Logistics) 20:54 - Automatic Inventory Replenishment with FBA 23:48 - Let's Get Into Day 2 Announcements 24:43 - Customer Loyalty Analytics Dashboard 26:26 - Fit Insights Tool 28:45 - Voice Of The Customer Dashboard 30:16 - Two-Tap Ratings 31:50 - New Seller Wallets 32:10 - Buy with Prime with Shopify 33:28 - Interesting Stats From Buy with Prime integration with Shopify 35:18 - Potential Sales Lift 37:16 - View In Your Room Feature Improvements 38:42 - Ships On Product Packaging Program 40:46 - Sustainability Solutions Hub 41:24 - What Do You Think Of All These Announcements? 42:29 - Catch Bradley, Helium 10, and Pacvue In The Amazon Unboxed Event ► Instagram: instagram.com/serioussellerspodcast ► Free Amazon Seller Chrome Extension: https://h10.me/extension ► Sign Up For Helium 10: https://h10.me/signup (Use SSP10 To Save 10% For Life) ► Learn How To Sell on Amazon: https://h10.me/ft ► Watch The Podcasts On Youtube: youtube.com/@Helium10/videos Transcript Bradley Sutton: Did you miss Amazon Accelerate? Don't worry. In this episode I'm giving you guys everything that you missed out on all the announcements and how it affects US sellers. How cool is that? Pretty cool. I think. We know that getting to page one on keyword search results is one of the most important goals that an Amazon seller might have. So track your progress on the way to page one and even get historical keyword ranking information and even see sponsored ad rank placement with keyword tracker by Helium 10. For more information, go to h10.me forward slash keyword tracker. Bradley Sutton: Hello everybody and welcome to another episode of the Serious Sellers podcast by Helium 10. I am Your host Bradley Sutton, and this is the show. That's a completely BS free, unscripted and unrehearsed organic conversation about serious strategies for serious sellers of any level in the e-commerce world, and I'm going to be going over everything that happened at Amazon Accelerate. Well, maybe not everything, but all the key points. There might be a couple things I missed, but there's a lot of interesting things that were announced at Amazon Accelerate. I'm going to keep it real. Like I say, this is BS free. No, there might be a couple things I think is not that exciting. I'm going to keep it real. Let you guys know, it's just my opinions here. So I wanted to give you guys kind of like a rundown of all the like I don't know Like 25 different announcements or 30, or even more than that. As you notice, I'm wearing my old school Helium 10 shirt here and the reason is because back when Helium 10 used to use this logo, you never would have gotten me to say, like in a million years, that Amazon would be announcing the kind of things that they have been at Amazon Accelerate the last couple years. I mean like the things that they're dropping, that I'm going to talk about today, and the things that they talked about last year. It was, you know, I would have bet a million dollars if I was a betting person that no, the Amazon would never give this kind of analytics or Amazon would never do this or that. But, man, you know, hats off to Amazon because they're really trying to come through for the sellers. Bradley Sutton: So before I get started here, real quick kind of breaking news. If you didn't, you know here last week it's not Amazon Prime Day, but what is it called like? Prime Deal, that Prime Deal days prime something or other? Anyways, the second Prime Day, what a lot of people are calling the second Prime Day. They dropped the dates, for it's actually going to be October 10th and 11th. So mark your calendars. If you guys were preparing for deals or things like that, October 10th and 11th is, I think it's called deal day, something like that. So you know, normally I drop that in the weekly buzz, but I'll give you guys that information a couple days early. Bradley Sutton: Alright, let's go ahead and hop into Amazon Accelerate. I was there. It was my first time at Amazon Accelerate and it was actually cool. They actually started off with like the whole entire event was started off with a Helium 10 customer. Alright, so Hemlock Park is a customer that you know we've talked about. He's actually been on the podcast Mikey from there and they did this like full profile in front of everybody about how his business is and you know how he makes these candles and you know, really, really cool to see you know Helium 10 customer front and center, like that. But you know, let me know what do you guys think? Like what if Amazon would ask you to, like you know, show your brand, you know, would you be down to do that? You know, so many sellers, I think, are afraid of showing their brand to the whole entire world, literally like now, everybody knows what, what Mikey's products are, right. So just something to think about. You know what? Would you take the publicity that you know coming on full stage from Amazon, or would you be like now, I'm good, amazon, you go pick somebody else, alright? Bradley Sutton: First, couple of announcements you know wanted to talk about for Accelerate nothing that exciting. One of them is was Enterprise Solutions. They announced that they had 15 more software companies and solutions that are integrated into their seller partner App Store. That the seller partner App Store is like what Helium 10 and other tools like it are connected to you, but now they're connecting with like enterprise level, you know once, like QuickBooks even so, if you use QuickBooks for accounting, that's actually now integrated into the seller partner App Store. Another announcement was Emerald Notifications. Alright, so Emerald is this beta program that are doing, where some of these seller apps like you know Helium 10 can deliver notifications about things that are happening in our software in your seller central dashboard. Some of you guys might have gotten an email about that a little while ago and you guys thought it was spam or something like that. So it's real. You know Helium 10 is part of that program amongst many others. Bradley Sutton: That's what they announced at Amazon Accelerate, and basically the way that they described is they said hey, we're trying to make it easier for you to manage and act on key business updates from your third party apps. That was word for word, verbatim from their announcement. Now, if you're wondering how do you activate it in your account, let me just show you how. Go to your seller central account and then you are going to want to go to apps and services and then manage your apps. Alright, once you do that, you're going to get to the other page here and it'll have all your you know software that you're connected with, and you're going to have to find Helium 10 and hit reauthorize alright. So you're going to want to hit reauthorize after doing that or whatever other apps that you have that you can connect to, and then what's going to happen is you'll now start being eligible for those notifications, alright. Bradley Sutton: The next announcement was an AI back seller messaging assistant, and what this is is for customer service. Basically, you know how customers, if they have a question about their shipping or a question about the product you know those kind of questions go directly to Amazon. That's not anything new. That's always been the case, one of the advantages of Amazon. You don't have to take care of a lot of your customer service, like hey, where's my shipment? Like I don't know, amazon's one who shipped it right, you don't have to worry about those kind of things. But anyways, amazon is integrating AI into there in order to save even more of the questions and so, like now, it's going to be almost instantaneous, like somebody says, hey, where's my shipment? And AI is instantly answering them, saying, hey, here's the shipping and here's where it's going to go, or here's, you know, if you're eligible for a refund, all kinds of generic questions they are. Now have an AI that powers, instead of having to wait for a person you know might take some time to answer the questions and you know, theoretically speaking, this might help because you know, maybe in that time that a buyer is having to wait for the answer. Maybe they just decided to cancel their order or like it right. So hopefully, hopefully, this will, you know, kind of lessen those. Bradley Sutton: Now, the first big announcement of the day that got, you know, people kind of excited was about AI and listing billing. It was kind of funny when they first were announcing that they were going to announce that they were bringing it on the stage. And I won't forget, like they had the like the product manager for there. It's like this Amazonian, like his 50s and 60s, and he's like running out there like he's you saying, bolt to the stage. And he was like super excited. Like I was sitting there in the front row, I thought he was going to do like a crowd dive or something he was running so fast, but hey, he was excited. The crowd got excited because they really hyped up this AI tool that you know we talked about on the weekly buzz a while back. Bradley Sutton: So what does this consist of? This announcement of their AI listing builder tool? Well, they announced a press release also. It says Amazon launches generative AI to help sellers write product descriptions. And so, basically, it's going to, you know, very similar to what, you know, helium 10 has has had for a while in listing builder. Basically, what they're saying is hey, right here, word for word, says to get started, sellers only need to provide a brief description of their product, in a few words or sentences, and then Amazon will generate high quality content for the review. Sellers can refine these if they want to, or they can directly submit the automatically generated content to the Amazon catalog. Bradley Sutton: Now you know, I'm going to raise my Bradley Sutton flag, my BS flag, a little bit here, especially when they say you know, really high quality. I don't think it's there yet. I'm not trying to throw Amazon under the bus. I have very strong faith that it's going to get there. You know, remember, this is not Amazon like creating their own. You know their own. You know magic system here they're probably using. You know AI tools out there, just like you know helium 10 uses. You know chat, gpt. Bradley Sutton: But they tried to make it seem like, you know, for example, they gave a, an example here where you can just enter mouse pad with gel wrist right and then you'd be able to get like this, full, full listing. No, that's not the case Now. I tested it like we had this custom or this, this kind of case study I'm doing where I've made at least coffin shaped bath tray and I actually just, you know, actually threw in, you know, a description that was not just like five or six words, you know, just about four or five sentences and the output that it gave me. It just copied the input that I said in the description and that was the product description and then it copied it again and that was the bullet point number one and there was only one more bullet point and then there was no more bullet points in the title. Let me see if I could show it to you guys here. In the title it called it 32 inch black plastic coffin bathtub tray. All right, now the cool thing is hey, it adds spooky decor. I actually know that that is one of the main keywords here, spooky decor, but it called it plastic. I didn't say it was plastic. And then, even though that was the title, when you go to the description, the second bullet point or the first bullet point somewhere here it says hey, this is made with wood, so you got it right once. But in the title. Bradley Sutton: So, guys, this is not, do not expect this yet yet to be. You know some all encompassing thing that's going to. You know, allow you to just snap your fingers and create listings. It obviously needs a lot of work If you're interested in using AI. For now I would stick with listing builder. You know that exact same listing of a test for the coffin tray. I actually created it in listing builder and I put that. You know, very similar, prompt. But obviously the difference is, you know, in listing builder I can add all of my keywords that I had found from Cerebro you know that are relevant to that niche, and then you know, listing builders try to incorporate those keywords, which is still very important. You know, for the Amazon algorithm that you, so you can get searchable. So I'm curious, you know, maybe the reason why it made such a terrible listing is because there's not that much data, you know, on coffin bath trays, and so it was kind of struggling. But maybe if I tried to do like collagen peptides, who knows, maybe I could just write collagen powder and it would make this amazing, amazing listing for me. Now, that being said, that tool might not be at its peak yet. Bradley Sutton: However, they were giving a sneak peek at some pretty exciting announcements. They said coming soon, sellers are going to be able to submit a URL or a photo of a product and then the AI can generate reviews somehow. So you know, in my mind they were kind of saying, without really saying it maybe you have a dot com business and you've got this Shopify listing or maybe even, who knows, maybe a listing on another website like Walmart. You enter that in and then it could create an actual Amazon listing. You know that'd be pretty cool If that happened, even just like an image of a product and it would create a listing. That is pretty cool. And another thing that they said is is it's going to be available for existing listings to edit it. You know, right now it's if you want to test this out. It's only available to be done with a brand new listing if you're going to start it. But they do say that it's going to come in the future. Bradley Sutton: Now this is something that had me a little bit worried. All right, let me read this next announcement that they said. They said hey, we'll also enrich your existing listings to ensure your products have all the details that customers want to help you drive more sales. We'll use AI to automatically generate missing attributes. First of all, that's excellent. I'm not worried about that at all. You know like that would be great for those attributes. You know, sometimes we don't know all the attributes that are needed in the back end and then we have the missing and we could be suppressed and stuff. So if Amazon AI can do that, beautiful, we'd love. We'd love to see that. But here, check this out. Bradley Sutton: The second part We'll also use AI to automatically generate and improve titles, bullet points and descriptions based on data in Amazon's catalog. You'll be able to review any changes and make edits if desired. Now, that part has me worried because we all know that. You know, sometimes when Amazon kind of changes your title, it's not always great and you got you know like what if, all of a sudden, for my product, amazon use that AI thing that I just showed you guys and it wants to call my coffin bath tray, which is made of wood, a plastic coffin tray? And just terrible listing. So hopefully these things are not going to happen until their AI is a little bit more robust, which I'm sure it is, you know. But the second part is I definitely want to be able to click a button that says no, I do not want to implement those changes because you know all you helium 10 users out there, 99% of you are going to be better at making the listing than any AI. I'll just tell you that right now, ai, as far as if you're talking about optimizing your listing, for you know the algorithm and things like that All right, like, like you know, you've got all the data. You know even more data than the AI is going to have. You know, I know that sounds kind of like a audacious thing to say, but you know, those of you guys who know, know, know what's up. You know, like you guys can, can, you know, look across different categories of different keywords? And I think the technology for AI to do that is still too far off yet. But anyways, hopefully they're not going to be automatically just changing our listings without letting us know. I don't think they're going to do that. Bradley Sutton: Another minor announcement that they did was about the seller homepage. You know most of you guys were opted into that new seller homepage and one of the benefits they said of this new homepage is that you can take away those widgets. You know, sometimes the seller central homepage had all kinds of like little things that you know just cluttered the screen. But now you can, you can hide those. So they talked about that in case you guys didn't know. Another thing that kind of teased it's not ready yet they talked about how you know we have all kinds of different listing dashboards in order to. You know, there's one for fixing inactive listings, there's one for managing listings. There's a dashboard to improve your listing. So what they're working on is a new one page, you know, catch all everything that has to do with your listings in seller central and it's going to have the actions that you need to take and everything's basically beyond that page. And I guess they have the beta program going right now and it said that, you know, with this beta group, sellers are being able to take actions 40% faster than the current way of having to go to all these different listing management pages. Bradley Sutton: Another announcement they made was buyer abuse protections. You know we definitely like that. We know, although we always know that there's there's some bad players out there on the customer side and so they're implementing AI and other things in order to help kind of detect that. They quote seller selling partners can leverage Amazon's machine learning based buyer risk evaluations and specialized abuse risk investigations to protect your business. All right, so that's a bunch of fancy. You know press release kind of words there. But in a nutshell, the way they explained it is this is gonna help protect you against fraudulent orders, fraudulent claims. It says it's gonna potentially save millions of dollars on refunds and actually probably the point that I think got some applause from people, that says they announced that to address the issue of reviews, amazon has worked to automate and sanitize the sanitize I love that word, that's literally their word, that they said on stage to sanitize the process of suppressing reviews for abusive accounts in real time. All right, so we don't know exactly in the past how the Amazon kind of policed reviews, but you could see it happening, like, if you're using the Helium 10 Chrome extension, you ever look at the review history of a product and then you'll notice that all of a sudden 3,000 reviews got lost and then 2,000 reviews got added back. You probably seen that and were thinking that was a Helium 10 mistake or something. No, what was happening was Amazon would just like quarantine thousands of reviews or hundreds of reviews at a time and I guess, like you know, do some kind of audit on it and then just put back the ones that were okay. So if this, if I'm understanding this correctly, that process in the future might be now in kind of like a real time. Bradley Sutton: Another announcement that you know may not affect a lot of you guys there's this Amazon company called I think it's called VCO, v-e-e-q-o and it's like a multi-channel shipping software. So kind of like you know me, I don't use that, I use like Snapscom, but it's very similar to that where it integrates with your seller central and then you could, you know, print shipping labels and things like that. And so they made an announcement that you know they've negotiated the cheapest shipping rates in the business and usually you can only get like the same price, no matter, you know, if I use Snapscom or if I'm using I don't know like ShipStation or something like that. Right, it's almost always the same exact price, like even my Snapscom price is the same as if I buy postage or UPS ground from Amazon. But if you use VCO, you can actually save an additional 5% off by getting credit. So that's like another announcement that they made. So if you use VCO or if you're interested in that, make sure to check that out. Bradley Sutton: Now the next big announcement was a launch of Amazon shipping. All right, so Amazon shipping is basically a new program where they're kind of gonna be be, you know, competing with FedEx and UPS. Now this I found very interesting because you know it's been, it's been rumored to happen for a long time and now it is happening. You know, in some cities there's only like 15 cities and basically this is gonna be just just what you think is a UPS and FedEx. You know like it's a package delivery service to to fulfill not only just your Amazon like fulfilled by merchant orders, but you can technically fulfill anything. You know like you've got a dot com website and you wanna have Amazon actually pick up the shipment and then deliver it in like two to five days, including Saturdays and Sundays, at a low cost and then no extra fees for residential or weekend delivery. You wanna be able to track the packages in real time, get photo on delivery when the order is delivered. This is now coming. You know you're gonna be able to do that. So again, you don't even have to like be a you know Amazon Prime seller, fba seller to take advantage of this. Bradley Sutton: Now a couple of things I'm wondering about is you know how you can't do like drop shipping or shipping from Amazon for Walmart? You know I used to. I used to make oh my goodness, I made hundreds of thousands of dollars drop shipping like Walmart to Amazon and vice versa. I mean it's curious, like would you be able to use Amazon shipping as a shipper and fulfill stuff you're selling Walmart? I would assume. No, I would assume Walmart would not want that. But anyways, you know if you sell on other platforms. You know this could be something that you can use. Bradley Sutton: Another big announcement was Amazon supply chain, or they called it supply chain by Amazon, and automated solution to help so it was quickly and reliably ship products around the world. So this is kind of like they were talked about this as being an end to end system of shipping where it goes all the way from your you know factory you know picking up at the factory, you know getting it out of the country wherever it's gonna be importing through customs, you know all the way to Amazon and it takes it to another level. This is like more. We're talking about more than just through what Amazon global logistics was. Some of the things that they talked about in their press release was that these new prices for this new system are gonna reflect this counts of up to 25% on cross-border transportation that it said. You're also gonna have a streamlined domestic inbound transportation to AWD. All right. Bradley Sutton: Awd is the Amazon warehousing they're through with their partnered carrier program. All right, so you can be able to save 25% on the already lower cost that you might have been having. So you're gonna have an expanded AWD offering with reduced prices. Those of you who are already using it, the AWD rates are gonna be now 80% lower than FBA storage fee, so that AWD is kind of like using Amazon as a 3PL, if I were to try and oversimplify it. But if you're doing AWD, compared to maybe you were just storing things in FBA and getting long-term fees, you're gonna save 80%, which is kind of a pretty impressive right. Bradley Sutton: They're gonna have new multi-channel distribution capability and what that means is that Amazon selling partners will sell across multiple who sell across multiple sales channels, including online and brick and mortar. Keeping everything in stock is a challenge, so this is going to be able to move your inventory in bulk from AWD Amazon's warehousing to any sales channel so that you can replenish across the board, not just Amazon. So that's gonna be something coming. And something that I found interesting was automatic inventory replenishment with FBA all right. So if you're using this whole supply chain system, they're gonna be like replenishing inventory into the fulfillment centers, like from AWD, without you having to forecast. Bradley Sutton: So, again, color me skeptical at first, just because I'm like, hey, I've seen some of Amazon's inventory forecasting recommendations and in the past it's been kind of trash in my opinion. Sorry, you know Amazon, but Amazon's definitely improving in that and so. But this would be interesting. Like I'd be curious as to what the algorithm that they're gonna use, how it's gonna work. But imagine a world where you don't even have to like worry about sending your inventory to Amazon Prime. You used to have like, hey, I'm ordering 10,000 units from my factory in China. It's going to Amazon's warehouses and I can just gonna trust Amazon to put them into FBA. You don't fulfill your orders from. You don't fulfill your orders directly from AWD to the customer. It has to go to FBA warehouses first. But imagine a world where you're not going to have to worry about that anymore. So that would be kind of interesting as well. Bradley Sutton: So there's another you know interesting announcement that happened on day one. I mean, I can't believe we're still on day one here. Couple other things from day one. There was escalate. My case was something that was in beta where you know there's gonna be like a button in seller essential where you can like escalate if you're having trouble with support. That's coming soon and that includes talking to a live support agent. It's something funny. Bradley Sutton: Seller poll you guys ever see those seller polls in your seller essential dashboard? Well, you know, they ask it. Hey, guys, please keep providing feedback. Now I'll keep it real here. Most of those polls have been pretty, pretty good lately, but sometimes we get a kick out of the ones Like I actually saved one of my all time favorites. Bradley Sutton: This was, you know, a while back. It says my account is safe from being suspended unexpectedly. Strongly agree, agree, neither agree or disagree. So, like you know, we all made fun of some of these polls like this that people would get back in a day because I don't think any of us thought that we were safe from being suspended. But you know, honestly, if I were to be honest, I have been suspended unexpectedly. That was like a good four or five years ago. I think was the last time that happened. You know, if I were to get my sentiment here, you know I put probably strongly disagree. You know three years ago when I took this screenshot, but maybe now I'd be like I neither agree or disagree, like I still see. You know horror stories out there, but you know I haven't been suspended in a while and now Amazon has new systems in place that actually, where they would call you before they suspend you. So that didn't exist three or four years ago. So you know they're getting better. But anyways, the point being, don't just laugh at these polls. These are important. Most of them are important for you to get some to give Amazon your feedback. Bradley Sutton: All right now, going to day two, a couple again minor announcements that I'm not sure affect much of you. One was called flexible customer financing, aka FCF program. You're gonna be able to enable your customers to purchase your eligible product's interest fee using installment options. So, like you know, maybe like you got a $200 product or $300 product, you can. It sounds like you're gonna be able to activate this like, hey, buy now, pay later, kind of thing sounds like. But the important part of this is that if customers opt into that, they don't have to pay right away. But guess what? You get the funds right away, if I understand this correctly. So that would be pretty cool, you know, because that would kind of suck if, yeah, let people buy this $1,000 thing and paid off over six months and you're getting, like, payments for it over six months. That would not fly right. So that would be kind of cool if this can help your sales. Bradley Sutton: Another announcement is that there's now a customer loyalty analytics, or there's going to be a customer loyalty analytics dashboard, so it allows you to segment customers based on loyalty and analyze, segment purchase patterns and perform targeted engagement to increase your overall lifetime customer value. So they put out a press release on this and it's pretty interesting because it says, hey, new features will give sellers a comprehensive understanding of the customer sentiment for existing products from reviews and also returns. And it gave an example like hey, there's an outdoor recreation brand, they're trying to design a new tent. They'll easily be able to understand what drives customer complaints and satisfaction with the tents today. Like so it might give you like a niche kind of analysis. And it says upcoming enhancement to the tool will provide the ability to select different time periods, analyze trends over time, benchmark customer sentiment against best sellers in the category. You know that benchmarking thing sounds pretty cool and so this is something to look out for that's going to be available later this year in the US, uk, germany, france, italy and Spain, and then Japan to follow, and, instead of localized insights, will also provide a deeper understanding of customer preferences in the country. So it's not just like looking at, you know a category across all of Amazon, but you're looking at a country basis. So again, something interesting, cool announcement to look forward to. Bradley Sutton: Another thing that Amazon release is something called fit insights tool. It's going to be backed by AI and this is for those of you who are mainly like in the apparel category, you know, which is historically one of the, you know, the one that has the most returns and issues and with reviews and things like that. But it's going to be analyzing the reviews and the size charts and kind of like how people identify themselves as what size they are and then compare it to like what size you're saying the product is, or, yeah, your shirt or socks or whatever, and then it's going to give you like suggestions, like you know what you know you probably should move your size tier up a little bit, because people who say that they're waist 38, you know they're complaining about your product because they say it's too big. So you might want to, you know, put it, call this a size 36 instead of a 38 or whatever the case may be. So you know I don't sell in the apparel, so this doesn't affect me at all. But what about you? You know you guys who are selling leggings or shirts or pants or things like that. You know, I'm sure you guys have all kinds of crazy horror stories about return. So if AI can help with that process you know it's called again, it's called fit insights. It's going to be available a beginning in October. Look out for more announcement on that. We'll probably have that in the weekly buzz. Bradley Sutton: Another minor announcement that has to do with Amazon warehouses, called computer vision based detection. All right, so they gave this demo where they're showing like vision technology where things are going on the conveyor belts, going to you know orders and stuff, and then this AI is going to like see if there's a problem with, like, an expiration date, somehow, like on the package, or maybe the box is damaged, right, and then it's going to stop it from going to the customer. So I have, you know, face value seems okay. I'm just not fully convinced this is going to make a huge impact. I think the thing that all of us are more concerned about is when products go back to Amazon. You know it's like can we please take a look at these boxes and obviously realize that the customer didn't put the pack back in the box or it's used or things like that. Please don't put it back in inventory. This is a start. This is a start, though, you know, because you know, sometimes maybe like a forklift runs over a package, but it's still somehow it gets on the conveyor belt and then gets to the customer and they get upset because they get a super damaged box and then they return it. So in that situation, this will probably kind of like help, help with that, with that kind of stuff, and then, starting in 2024, you'll actually get a report on all the packages that Amazon kind of like stopped, you know, thanks to this new robotic vision thing that it has. Bradley Sutton: Voice of the customer dashboard was their next announcement. That's actually something that exists now, but it talked about what is coming to this dashboard. Basically, they said they're going to launch three new, improved features that will give you more insights into what's going on to help you build customer loyalty, and these include key phrases from customer feedback. I'm not sure if that means reviews, because you know customer feedback is something different than reviews, so I'm not completely sure about that. Number two, category benchmarking and trend analysis to give you the tools to compare your performance against similar products. And then, number three, deeper key performance metrics broken down by customer feedback score. Quote unquote was part of their announcement for that. So if you're using that VOC, or voice of the customer dashboard. Look out for those three enhancements soon. Bradley Sutton: Add to cart seller profile pages. That was another announcement. You guys know what the seller profile page is. That's where you click on the storefront, you know from a listing, and then it takes you to the page where the feedback is and the address of the seller and stuff. Well, there's nothing that allow you to necessarily buy the product before, but now, as you can see, they have an add to cart button Now for the product that maybe they were clicking on. So that's something that's already new. And then they talked about potentially, you know, maybe even having some other cross-selling where it has other products right there on this page that somebody could add to cart. Bradley Sutton: Another announcement I really didn't understand. I wish I could have followed up on this, but it was called two tap ratings and in this session or not session, but in this announcement they were talking about how two tap ratings simplifies the seller rating process and customers have indicated that seller ratings are a critical data point in their shopping journey. So two tap ratings eliminates the written feedback requirement, simplifying the end to end review experience. So that's what the announcement was, but I'm like, wait a minute. Hasn't there just been this two tap rating for like a couple of years now, which is why the number of ratings is so much higher than the number of written reviews? Bradley Sutton: So I'm not exactly sure what this announcement was. Maybe it's about from the actual write a customer review button on orders, like if you were to open up your mobile app right now, your Amazon buyer app, and then you know, hit an order and says write a review, you kind of do there have to leave a written review, I think. So maybe that part is gonna be changed. But I know there's like a page where you can go where Amazon just gives you these messages like hey, rate this product, you don't have to write nothing, you just like click the rating right there and that's it. So I'm not exactly sure what this announcement is, but my speculation is that from the write a review button there, you can just start leaving ratings there, but this might increase the number of ratings you know you get, which is, you know, for some customers or for some of you guys. You guys would love that. Some others were like man, this kind of sucks, I barely get any written reviews now and I really want written reviews. So maybe some of you think that's a negative. Another day. Bradley Sutton: Two announcement was that a seller wallet where it's this is coming, where you can take your funds you know, your before you get, actually get dispersed and then you can use it to, like you know, make a wire transfer to your, to your vendors or your suppliers, things like that. You know we've had that with a group Alta, helium, 10, alta for a while, but now it's coming to a seller central. Next announcement was a little bit bigger, so it was kind of like there's a little bit of thunder being stolen because they announced it, the, you know, a couple of weeks ago about the Shopify and buy with Prime. But they talked a lot about buy with Prime. The thing that was like shock, shocking was they actually brought out the VP, or a VP of Shopify to the Amazon accelerate stage. So he actually came right on stage and even the, even the Amazonian who introduced him, was like hey, you know, a year ago I wouldn't probably not have imagined bringing this person on stage. And that was because, as we've talked about in the weekly buzz before, they had all kinds of beef. You know, in the old days, you know, shopify wanted all that smoke. They were. They were like saying, hey, if you use buy with prime on Shopify, you're against our terms of service and this and that. So, yeah, that's kind of like nobody would have ever guessed that a VP of Shopify would be on stage at Amazon accelerate, but they were talking about buy with prime. And so, in general, you know, regardless of it was Shopify or not, buy with prime has been out, you know, for a year now. They talked about how some of the stats for buy with prime, you know what kind of stats it's had for for sellers. For example, one brand said that nine out of every 10 buy with prime orders were from customers new to their brand. A newer feature was buy with prime cart is starting to see early success. So before it was kind of like if you had buy with prime, it was just for one product. But now they're rolling this out where you can, like you know, have multiple Amazon or, you know, fba supplied products and then you can actually add them to the cart and then the customer on Shopify or whatever, woocommerce or whatever, can go ahead and check out instead of just having to buy them one by one and the this, this, this feature the merchants who use it say that they increased a 15% increase in buy with prime units per order. Another announcement from the buy with prime is that they introduced you know, or they talked how they introduced reviews from Amazon so that you can display your Amazon reviews on your website at no additional costs, and they said that early results show that merchants who who added the Amazon reviews to their website have 38% increase in shopper conversion. So this is especially probably for those who are newer, have new websites and have zero reviews on there. And then another thing that they announced was buy with prime assist, which gives merchants the option to offer 24, seven cost post order customer service through Amazon at no additional costs, using a real time chat feature. So, yeah, this was definitely interesting to see. Bradley Sutton: You know, I've never used by with prime and never even had a my own. I mean like not in like 20 years I haven't had my own website as far as my Amazon, my Amazon products go. So what about the rest of you? Has anybody of you guys out there use by with primer ready for, like, maybe WooCommerce or another website? Be curious to see. You know what you guys, you know how that's worked out for you. Bradley Sutton: Another couple announcements, just really quick. Let me just speed through these last few ones here. There's the potential sales lift. You guys ever seen that from the dashboard? It's like where, where Amazon will tell you hey, you know, if you use a plus content, you know you can make a gazillion dollars. You know, I kind of like make light of that. But yeah, I think a lot of us were like this is such nonsense. You know, like I remember one time it was something yeah, put a plus content in your pink coffin shelf and you'll increase sales by $2,000 a month. I'm like, what are you talking about, bro? Like there's, there's not even $2,000 of pink coffin shelves sold in a year. That's like wrong. So that's probably why a lot of us wanted to even hide some of those widgets on the seller central dashboard back in the day, which is what they you know they we talked about earlier today. Bradley Sutton: But let me tell you guys it's improved. You know I'm not. I'm not again, I'm not trying to throw Amazon on the bus. I just want to show you guys that Amazon actually gets better. I actually haven't looked at those in a long time and I'm looking at it live right now where it says under growth opportunities. Hey, this coffin egg tray says if you increase improved conversion by create, creating a plus content, you could have an $88 sales lift over 90 days. That sounds reasonable. That's like four egg trays. You know, if I put a plus content could I increase sales by four, eight trays. That sounds very reasonable, but then again it's not fully completely working. That coffin bath tray test I said if I put a plus content I'm going to get an $8 and 66 cents sales lift. I'm like this is a $4 product. How am I going to get an $8 sales lift? It's not perfect, but, guys, it is getting better. Don't just overlook it. If you're like me, who are just like, oh, I'm just going to ignore all of those because they're so far off, I think their algorithms that they have working on it is definitely a lot better. So so make sure to check that out. And anyways, the announcement that they had was this potential sales lift is going to be available for a lot other kind of things like manager experiments and 20 other catalog attributes. So 20 other things they're going to be. They're going to give you a little thing that says, hey, if you do this to each of those 20 things, you could get this kind of sales lift. Bradley Sutton: Another cool feature they talked about was view in your room table top. So you guys ever seen the helium 10 coffin shelf or other products like furniture? And then it has a button where it says view in your room, but it puts it on the floor right, like it's mainly for like chairs and tables and stuff, and then you can kind of it's using augmented reality for your product and then you can just kind of like with your mobile app see how that product looks in the room. Well, now they said, hey, this is going to, we're rolling out the room table top feature. So instead of just looking how it would look on the floor, you're like who's going to put a coffin shelf on the floor? You know it's going to be like hey, put it on this countertop or this egg tray, how does it look in your kitchen island, and things like that. So this is coming soon. Bradley Sutton: So in the past it wasn't something you opted into or or could ask Amazon to give you, like the helium 10 coffin shelf. We didn't do anything special. It just all of a sudden started showing up with that augmented reality. So I have a feeling based on what they were saying at Accelerate that there's now going to be some kind of controllability you're going to have where you can potentially opt into the program or send them like 3D images or something and get into there. So we actually have some follow up meetings with that department to try and see, you know, how maybe helium 10 can can help in this. But that would be pretty cool for those of you who have products that go on table tops or counter tops or things like that, being able to integrate augmented reality for your customers who have the mobile app. Bradley Sutton: Another thing honestly I was not excited about it all, it's actually kind of scared a little bit was ships in product packaging program. All right, so it's allowing you the opportunity, it says, to ship customer orders in your own custom branded packaging without additional Amazon boxes. All right, now this could go both ways. Already, this happens sometimes and actually, you know, some of us are kind of upset when it might happen, like if you guys have like some super fancy gift box or like some nice, really nice packaging, you don't want Amazon just taking that and then slapping all their logos and and or their logos, but they're they're, you know, slapping their shipping labels and stuff on it and then having that really nice package getting all scuffed up and then it's like all torn up by the time it gets the customer. And so you know like right now I'm actually doing a brand new coffin shelf package where it's like a box, shape like a coffin and it's going to be like a super nice giftable thing. But if Amazon ships in that box, you know that kind of sucks. Now, where this is better is you know Amazon might be charging you extra shipping because it has to use extra packaging. Bradley Sutton: So this, this article or this announcement where they talk about how, because of the ability now to ship in your own packaging in the future, maybe it's going to save you in the fulfillment costs. But I don't know for me. I most of my products. I don't want that. There's a couple of products I have that that I don't really care about the packaging much, and you know they could go ahead and slap a shipping label on there. I don't care, especially if it's safe. Saves me some money. But I'm I'm curious what you, which boat are you guys in? You know would you say, yes, I want to save, you know, a few cents on packaging and you know it also saves the environment too, you know, because you're not having to to have all this cardboard you know around, or are you like, do you have fancy packaging and you and you want that put into an outside box? Anyways, this new feature is going to have enrollment in January of 2024. So you got a couple of months to think about which which boat you would be in. They also announced the sustainability solutions hub. You can look up there. You know, on seller central, if you want more news I'm running out of time here and the last one that they announced, again that you can check in seller central, was a climate some new climate pledge friendly badges that are coming, and it's interesting. Their data shows that if you have that climate pledge friendly badge, it actually drives 10% more page views than if you didn't have it. So it might be something you might want to get onto your listing, and they're going to have three new ways in order to, you know, to have that. So there you have it, guys. Bradley Sutton: I'm sure I missed a couple of things here, but but that was probably the majority of what they talked about that this year's Amazon Accelerate it was my first time there had a blast. I couldn't even go to all the parties because I was working in the nights. I had a whole bunch of like webinars I was doing in China and things like that. So I got I missed all the parties but I heard it was really great. There was like two, 3000 people, you know, really high quality. They had the DJ from the Beastie Boys was like the DJ for the events and and they had Tracy Ross there as a celebrity, you know speaker. Really really cool event, really well organized. You know what, what you would expect from Amazon. So, guys, next year I'm sure it's going to be back again Highly, highly, highly recommend going there because you know Amazon, there's nothing like it, you know where. I mean, I didn't even do all of it and I probably would drop 30 different news items there that they launched. So it's a one set, once a year event and definitely go. Bradley Sutton: It's not the only event that Amazon does. Amazon does a little bit higher end kind of more advertising. So it's really the event that's happening in October, october 20, I want to say 25th and 26th or 24th to 26th in New York City. It's called Amazon Unboxed. So you want a similar event but more focused maybe on on advertising and if you're you know bigger sellers, make sure to register for that one. Amazon Unboxed, ilium 10 and Pacview definitely will have teams there, so be great to to meet you guys in person at that one. I hope you enjoyed this recap. If you guys want follow-ups for me to talk about any of these announcements a little bit more in depth, make sure to reach out. Don't forget to follow on Instagram Sirius Sellers podcast. See you guys in the next episode.
Maj Gen (Ret), USAF, Garrett Harencak is the President and CEO of Mission Support and Test Services, LLC (MSTS). Harencak joined Mission Support and Test Services, LLC after nearly four years as Vice President of Strategic Defense Programs for Jacobs Engineering. While at Jacobs, he also served as Deputy Program Manager of the Missile Defense Agency Integrated Research and Development for Enterprise Solutions contract, providing overall strategic vision, leadership, direction, and management for all employees, missions, projects and activities related to the contract. Harencak's organization, through his leadership, developed and communicated the vision for safe, secure, environmentally and fiscally sound contract execution with full authority and accountability to manage and integrate all contractual, financial and technical performance designed to ensure quality, cost control, timeliness of performance, effective business relations and customer satisfaction.Before joining Jacobs, Harencak served in the United States Air Force for more than 39 years and rose to the rank of Major General. Positions he has held include Commander of USAF Recruiting Command; Assistant Chief of Staff for Strategic Deterrence and Nuclear Integration; Commander at the Air Force Nuclear Weapons Center at Kirtland Air Force Base; Principal Assistant Deputy Administrator for Military Application (NA- 10), National Nuclear Security Administration; and Commander of the 509th Bomber Wing at Whiteman Air Force Base.Harencak holds a bachelor's degree in humanities from the U.S. Air Force Academy, a master's degree in management from Abilene Christian University, and a master's degree in national security studies from the Air War College, Maxwell Air Force Base. He is Adjunct Professor of Nuclear Deterrence and Assurance for the Air Force Nuclear College at the Air Force Institute of Technology, and a member of the Board of Regents, Strategic Deterrent Coalition, Washington, D.C.EPISODE NOTES:Follow NucleCast on Twitter at @NucleCastEmail comments and story suggestions to NucleCast@anwadeter.orgSubscribe to NucleCast podcastRate the show
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