ResEdChat by Roompact

In this episode of ResEdChat, join our host Noah Montague and guest Keresa Murray, Resident Director at Ohio University as they talk about navigating conflict in the Residence Halls. Far too often, students and people at large avoid conflict whether it be out of fear, polarization, or even safety. That said, conflict and navigating disagreement are a crucial part of life and thus a crucial part of the residential experience that is important for us to talk about and reflect on as residence life professionals. In this episode, Keresa and Noah explore the talk about conflict management, share impactful stories, and provide practical advice to Residence Life Staff.

In this episode of Roompact's ResEdChat, Jas chats with Sydney Rigdon, Assistant Director of Housing & Residence Life at Transylvania University. They explore why regional and state involvement matters, how professionals can find their way into their networks, and ways this engagement supports both individual growth and the broader field of student affairs. Let's discuss!

In this episode of Roompact's ResEdChat, Crystal is joined by Jennifer Pridemore, Financial Advisor at Northwestern Mutual, for a practical and compassionate conversation about financial wellness for live-in housing professionals. Together, they explore how living on campus shapes financial habits, the importance of planning early, and ways to build healthy, realistic money practices. This episode encourages listeners to approach financial goals with flexibility and confidence. 

In this episode of Roompact's RA*Chat, we we are joined by Marcus Zacarias (UC Berkeley) to solve the puzzle of low attendance and low energy. The secret? It doesn't require a massive budget or hours of planning. We dive deep into the art of micro-programming and intentional conversations. Discover how RAs and student staff members can maintain community momentum even during the busiest times of the year by focusing on low-effort, high-reward interactions that meet residents exactly where they are.

On this episode of ResEdChat, join our host Noah Montague and guest Ben Williams as they talk about the needs of residential LGBTQIA+ students and the role of Residence Life Staff in supporting this population. While no student population is a monolith, especially when we are talking about marginalized students; LGBTQIA+ students have unique situations, supports, and joys that are crucial to consider and unpack, especially for live in staff. Join Ben and Noah as they explore these, share stories of their own experiences, and provide practical advice to Residence Life Staff.

In this episode of Roompact's ResEdChat, Graduate Residence Hall Coordinator Mckenzie Howard at Eastern Kentucky University will share what's proven to be best practices to provide ongoing care, taking the time to debrief, and creating a culture that prioritizes well-being after critical incidents for student staff. Howard developed a "Comprehensive Care Plan" that she and other co-workers have used throughout the academic year to maintain the standard of care that has been set for her department. Let's discuss!

In this episode of Roompact's ResEdChat, Crystal is joined by her mentee, Leya Deickman, Associate Director of Residence Life at William & Mary, for an honest conversation about mentorship in housing and residence life. Together, they reflect on timing, expectations, boundaries, and accountability, encouraging listeners to think about how mentorship might support their own growth and leadership.

In this episode of Roompact's RA*Chat, it's a post-break reset for RAs focused on rebuilding momentum, re-establishing expectations, and reconnecting with residents after winter break, with Assistant Director Chasten Conway. This episode covers strategies for addressing burnout, re-engaging residents, and setting a strong tone for the semester ahead.

In this first episode of the year, guest host Dustin Ramsdell speaks with Katie Munshaw to wrap up our episodes featuring the 2025 blogging team. They discuss how to lead with vulnerability and what makes it especially important when working in the residence halls. Katie shares reflections from her own life that have reinforced these lessons as well as encouragement for how others can find the right balance of how to do the same. Guest: Katie Munshaw (she/her) - Residence Director at Roosevelt University Host: Dustin Ramsdell, Independent Higher EdTech Content Creator

In this final episode of the year, guest host Dustin Ramsdell speaks with Tamarah Humphreys about making lateral moves in your career. She details the reasons why someone might make these sideways pivots, and what to expect when they might occur. Tamarah shares reflections of her own experience making these transitions, and gives advice for how best to navigate them. Guest: Tamarah Humphreys (she/her) - Community Director at University of St. Thomas Host: Dustin Ramsdell, Independent Higher EdTech Content Creator

For this week's episode of ResEdChat, guest host Dustin Ramsdell chats with Alexis Karakas about her experience helping her student staff members understand the relevant skills they gain during their time serving the department, no matter what industry they pursue after graduation. Alexis also details her approach to this work, and what makes it so important. Guest: Alexis Karakas (she/her), Residential Living Coordinator, University of California - Irvine Host: Dustin Ramsdell, Independent Higher EdTech Content Creator

In this week's episode, guest host Dustin Ramsdell spoke with Madison Vasich, a current Roompact blogger from the University of Montana to get her reflections and advice on starting as a new professional staff member straight from completing her undergraduate degree. Madison also shares her experience moving to a new area for your first professional job and how best to acclimate to a campus environment.

In this episode of the podcast, guest host Dustin Ramsdell chats with Katie Steele, a current Roompact blogger from the Seattle University about how best to prepare for and navigate applying for a job at your current institution. She shares perspectives on going through these interview processes as a candidate as well as managing them as a reviewer. Katie shares tips for listeners to make sure you're being transparent and evaluated fairly as a an applicant as well as able to provide an impartial view as a reviewer.

In this episode of Roompact's RA*Chat, join us for an insightful conversation with Dwayne Peterson as we delve beyond traditional resume tips to explore the full spectrum of career preparation, from strategic networking to intentional job applications. Learn how your RA experience translates into valuable, transferable skills that employers seek. This deep dive session will...... Continue Reading →

In this episode of the podcast, guest host Dustin Ramsdell chats with Ashley Unmacht, a current Roompact blogger from the University of Wisconsin-Madison about her path growing into a mid-level role early in her career. She shares advice for others as they navigate job related transitions as well as the unique dynamics of supervising students and colleagues when you move up as a young professional.

On this episode of ResEdChat, join our host Noah Montague and guest Jess Castaneda, Resident Director at Tulane University, as they talk about critically conscious supervision of graduate assistants of color in Residence Life. Graduate Assistants or GAs are the future of our far-from-perfect field. Systemic inequities exist within higher education that are crucial to unpack, dismantle, and reflect on.  GAs are uniquely situated between student and staff, thus meaning that GAs of color can and do experience those same systems in more than one context. Thus, this makes the duty of full-time staff members in residence life to practice this form of supervision to properly support them. Thus, in this episode, Jess and Noah explore the concept of Critically Conscious Supervision, share impactful stories, and provide practical advice to Residence Life Staff.

On this episode with Lauren Mountain, Director of Housing & Residence Life at Bridgewater State University, we will dive into the impact of creating a positive and successful team culture! In housing and residence life, workplace culture shapes not only how staff experience their roles but also how students are supported. A thriving workplace culture...... Continue Reading →

In this episode of Roompact's ResEdChat, Crystal talks with Kristen Rollins about how gatherings and various forms of communication in residence life can move beyond routine to become catalysts for change. Kristen shares lessons on leading transformation in student affairs, emphasizing the power of honoring people's time, presence, and humanity to create lasting cultural shifts.

As the semester winds down and winter break approaches, in this episode of Roompact's RA*Chat Dr. Asha Jones guides listeners through the essential practice of year-end reflection, offering practical strategies for processing the past year's experiences and setting intentions for the future. She explores how to navigate end-of-year stress and use winter break for both rest...... Continue Reading →

In this episode of Roompact's ResEdChat, guest host Dustin Ramsdell chats with Abby Groth, a current Roompact blogger from the University of Nebraska–Lincoln about her unique journey from art museums to residence life and how she's using that perspective to reimagine student support. Abby shares how learning communities, peer mentorship, and early intervention surveys are transforming the student experience and contributing to academic success outside the classroom. She also gets candid about what doesn't work—and why residence life doesn't need to do it all.

In this episode of Roompact's ResEdChat, join our host Noah and guest Evelyn Mendlowitz, Resident Director at Miami University of Ohio, to talk about ghost stories. What do ghost stories have to do with Residence Life, you ask? Well, let us tell you. Most, if not all college campuses have at least one ghost story, and oftentimes, these stories are clung to and repeatedly told and known. These stories, while often dark, provided important history into college campuses and can even invite students and staff alike to learn, lead, and build community together Noah and Evelyn discuss this topic, tell stories themselves, and provide advice rooted in trauma informed care and emotionally intelligent leadership for Residence Life staff to further incorporate storytelling into their regular practice. 

In this episode of Roompact's ResEdChat, with Bernard Nichols, Assistant Director of Student Conduct at Johns Hopkins University, we explore the importance of professional networking and conference engagement for student affairs professionals. From cultivating meaningful relationships to making the most of conferences, listen to learn more about how to make the best impression with your professional presence. So let's discuss!

In this episode of Roompact's ResEdChat, Crystal talks with DeVante Parker from UC Berkeley about why fun isn't optional—it's essential. From wrestling metaphors to low-cost team strategies, DeVante shares how joy, structure, and care can transform Residence Life culture.

In this episode of Roompact's RA*Chat, Learn how to address conflict with confidence and compassion while building genuine accountability on your floor. Turn those policy violation moments into opportunities for growth! It's time to stop being scared and start being the community leader your residents need. Join us on Roompact as Kaitlyn Charette, a coordinator at...... Continue Reading →

In this energizing episode of ResEdChat, host Dustin Ramsdell reconnects with Sean Watson — a returning guest and now a Roompact blogging team member — to explore how ResLife pros can nurture creativity both in and outside of work. Sean shares why creativity isn't just for artists and how embracing play, structure, and self-expression can actually make you better at your job. From performing poetry to writing emails with flair, this conversation is an honest and inspiring look at the power of creativity in student affairs and beyond.

On this episode of ResEdChat, join our host Noah Montague and guest Ayanna Ross, Associate Director of Residence Life at Miami University of Ohio, to talk about student leadership development. Student leadership is integral to the college student experience, but how does it look in residence halls? How does identity come into play for students and staff as they are growing as leaders? Are we really doing enough? Noah and Ayanna discuss these topics, share insights into leadership theory, tell stories, and talk about tangible ways to help students grow as leaders while they are living with us in the halls. 

In this episode of Roompact's ResEdChat, Donovan Cyrus joins Jas to chat about making the leap into a mid-level role in housing and residence life earlier than most. Whether you're considering an early move up or mentoring someone who is, this conversation will offer insights and practical advice on breaking through perceived career timelines in student affairs.

In this episode of Roompact's ResEdChat, Crystal talks with Dr. Megan Gerhardt, Professor at Miami University and author of Gentelligence. They explore how generational norms impact the way we live, work, and lead in campus housing, and why curiosity is the key to unlocking stronger, more connected teams. From late-night crisis responses to everyday communication breakdowns, Dr. Gerhardt offers fresh insight and practical tools to turn generational tension into opportunity.

In this episode of Roompact's RA*Chat, Sadie Billings shares her secrets for transforming random room assignments into genuine community. From awkward introductions to lifelong friendships! Discover proven strategies for building floor culture that extends far beyond the residence halls and creates connections that last. Guest: Sadie Billings (she/her), Academic Success Coordinator Host: Anthony Martinez Listen...... Continue Reading →

We're thrilled to kick off our yearly tradition of uplifting our latest cohort of amazing bloggers, starting off with Andrew Skelley from University of Pittsburgh. He chats with Dustin about what brought him to the writing team, and how he has brought his authentic self to his work by using music and other interests to forge unique bonds with the students he serves. Stay tuned until the end of the episode where Andrew shares a funny ghost story from his years in the halls.

In this episode of Roompact's ResEdChat, join our host Noah and guest Emma Grupe, Resident Director at Miami University of Ohio, to talk about the field and what it looks like to enter Residence Life without a degree in Student Affairs. As we all know, Student Affairs is typically not a job that people plan on entering, but what does it look like when you go at it from another angle all together? How do we do a job while learning how to do it at the same time? Join Noah and Emma as they tackle these questions and share stories and advice for new Residence Life Professionals. 

In this episode of Roompact's ResEdChat, host Jasmine Nettles sits down with Trevis Belle to discuss the international student experience through the lens of student affairs, from enrollment to graduation. Whether you're looking to improve your efforts or looking to deepen your impact with their international student population, this conversation will offer powerful takeaways and practical ideas to do so. Trevis shares both personal and professional insights on the unique challenges international students face—from cultural transition and visa pressures to finding community and accessing support. We'll also explore how student affairs professionals can better serve international populations, create inclusive environments, and challenge assumptions about the "typical" student experience!

In this episode of Roompact's ResEdChat, Crystal talks with Matt Nelson, Director of Residence Life at the University of Nebraska-Lincoln, about what it means to lead with intention and care. Our guest shares how values like recognition, patience, and empathy shape their approach to supervision and offers practical, creative strategies to support diverse teams, build morale, and stay grounded as a leader.

In this episode of RA*Chat, get ready to own move-in weekend! Join Katherine Gallardo, an RA, as she spills the tea on prepping like a pro and nailing those make-or-break first moments with new residents and their families. From managing the chaos to creating instant connections, this episode will transform you from nervous newbie to...... Continue Reading →

We're pleased to welcome Ali onto the show for this week's episode! She speaks with Dustin about her journey into this work, and reflections on how best to approach the unique work of housing and residential life marketing. Ali details the importance of effective marketing as a tool to tell stories, build community, and achieve departmental goals.

On this episode of ResEdChat, join our host Noah Montague, and guest Mathew Perry, Resident Director at Miami University of Ohio, to talk about RA recruitment. RA recruitment is one of the biggest endeavors that any Residence Life department goes through. And naturally, there are always things that go well and things that can go better. Noah and Perry discuss tangible ways to better recruit RAs and make the processes more equitable for those in them.

In this episode of Roompact's ResEdChat, host Jas sits down with Thomas Bruick to discuss "unlearning" and mindset change. In student affairs and higher education, unlearning refers to the intentional process of letting go of outdated beliefs, assumptions, or practices to make space for the "new." It involves critical self-reflection, openness to change, and a commitment to slowing down our thoughts to make informed decisions. This process is especially relevant as institutions evolve to better serve and respond to societal shifts with our student populations. 

We're pleased to bring you this bonus episode of ResEdChat where Paul shares more details about a brand new resource from Roompact to help residence education leaders create a framework for their practice. Focused on the "Three C's" of Community Development, Curriculum, and Case Management, Paul explains how this eBook came to be and how he hopes professionals across the country will use it to elevate their work.

In this episode of Roompact's ResEdChat, Crystal talks with Markayla Clayton, a Community Director at the University of Oregon as they explore what it means to set and protect boundaries as a live-in professional. From saying no without guilt to communicating needs with supervisors and students, our Markayla shares real strategies for balancing presence with self-care.

In this episode of Roompact's RA*Chat, join Assistant Director Amanda Franklin as she shares insights, practical strategies, and real-life advice to help Resident Assistants (RAs) and Student Staff members in Res Life prepare for training and succeed in your role! Whether you're a first-time RA or an experienced leader, this podcast offers quick tips, engaging stories, and practical tools to boost your confidence and effectiveness. Get ready to make a lasting impact on your campus community! 

For this week's episode, we're pleased to introduce our 2025 ACUHO-I Intern, Venus, and have her share more about the work she's been doing on the RA360 resource library. She details what has gone into this project up to this point and how she envisions teams using the content to support their student staff training and development efforts.

In this episode of Roompact's ResEdChat podcast, guest host Dustin chats with Brittany to get insights from her diverse background working at a variety of institutions on how to develop an effective staff recruitment and performance management strategy. She outlines tips for supporting student staff as well as professional staff so that teams of any shape and size can reach their full potential.

In this episode of Roompact's ResEdChat, host Jas Nettles is joined by Hayley, the Recovery Program manager at Baylor. Recovery programs on college campuses aren't new but have definitely become more of trend that's designed to support students recovering from substance use disorders (SUDs). These programs, often part of student affairs or wellness initiatives, provide resources such as peer support, counseling, sober living spaces, and recovery-friendly social events. They aim to create a supportive environment that enables students to maintain their recovery while pursuing academic and personal goals.

In this episode of Roompact's ResEdChat, Crystal talks with Dr. Joshua Maxwell, Director of University Housing at Colorado State University, about crisis response in residence life. They discuss his research on entry-level professionals and what shapes their responses to crises, from environmental factors to training to self-awareness. The conversation offers practical insights for both new professionals and those who lead them.

In this RA*Chat episode for student staff members, join us to discuss some tips on being a newly hired Resident Assistant! Desiree A. Valdez Chavez gives actionable advice and reflective insights as an experienced student affairs professional.

In this episode of Roompact's ResEdChat, join our host Noah Montague, and Guest Carter Roane, Resident Director at Miami University of Ohio, to talk about all things Greek Life, that is Fraternities and Sororities. Affiliated students have unique campus experiences and when they live in the halls, those experiences become all the more complex, exciting, and stigmatized. Noah and Carter explore fraternity and sorority life, discuss supporting students who are affiliated, share impactful stories, and provide practical advice to Residence Life Staff working with the Greek community.

In this episode of Roompact's ResEdChat, join Noah and Tristan Morton to talk about Living Learning Communities (LLCs) and how they can be implemented to assist with community and identity development. Noah and Tristan explore different LLCs, structures, and theories as they relate to the topic at hand, share impactful stories, and provide practical advice to Residence Life Staff.

In this episode of Roompact's ResEdChat, we will be discuss "The Superhero Complex in Student Affairs." The superhero complex refers to a mindset where student affairs professionals feel the need to "save the day" constantly—taking on excessive responsibilities, overworking, and sacrificing personal well-being in the name of student support. This can stem from a deep commitment to student success but often leads to burnout, lack of boundaries, and an unhealthy work culture where self-sacrifice is the norm.

Ever feel like you're faking it in housing? In this episode of ResEdChat, Crystal chats with Dr. A.J. Lauer, from Thriving Ibis Leadership Solutions, about imposter syndrome, identity, and the pressures of being the “expert” in res life. Tune in for real talk, empowering tips, and a reminder that yes, you belong here. If you have a...... Continue Reading →

In this RA*Chat episode, join host Anthony to discuss the complexities of move-out season for RAs and student staff members--from juggling school and work, to being prepared and planning ahead. Guest Naomi Semb-Lovejoy shares insights on managing this hectic time while supporting yourself and others.

This week, Dustin is chatting with Cory about his career journey in a variety of roles across different functional areas, many of which have been at the same institution. Cory shares reflections and advice on how best to determine what it is your looking for professionally, the value of finding a good mentor, and leveraging...... Continue Reading →