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This week on the Hosting Hotline, listener Julia calls in with a timely question: should you host influencers in exchange for a free or discounted stay—especially when your property is new and you're trying to build buzz?Julia runs a fully immersive Star Wars-themed short-term rental in Kissimmee, Florida, and recently experimented with a creator collaboration through the platform Stayamo. While she didn't see immediate bookings, the exposure raised awareness and boosted her Instagram following. But is that worth the cleaning fee—or more?In this episode, we dig into:– How to evaluate whether an influencer is truly a good fit– What red flags to watch for when receiving creator collaboration requests– How to define success from influencer content– Smart ways to protect your time, energy, and budget– Why a holistic influencer marketing plan beats saying yes ad hoc– And how to communicate “no” without burning bridgesWe also share our favorite tips for setting expectations, building contracts, and using influencer content intentionally—so you're not left wondering if the trade was worth it.Resources:– YouTube: The Right Way to Use Influencers to Promote Your Airbnb– Stayamo (influencer collaboration platform)

When a once-in-a-generation storm hit the mountains of Western North Carolina, Superhost Catherine Morris found herself not only without power—but with stranded guests, canceled reservations, and major cleanup ahead. In this episode, we talk with Catherine of Edenwood NC about her transition from corporate life to full-time hosting, the realities of managing two unique properties (yes, she still does the cleaning herself!), and the lessons she learned when Hurricane Helene shut everything down.From insurance battles to wood-fired hot tubs, this episode covers the gritty details of what it really looks like to be a hands-on host through disaster and recovery. Whether you're new to short-term rentals or a seasoned pro, Catherine's insights on preparedness, communication, and guest care will leave you inspired—and better equipped for anything that comes your way. RESOURCESCatherine's Rentals: https://edenwoodnc.comFollow on Instagram: @edenwoodncAirbnb Business Loss Coverage Info: https://www.airbnb.com/help/article/1320/extenuating-circumstances-policyMentioned in this episode:Minoan | Visit MinoanExperience.com and tell them TFV sent you!

In this Hosting Hotline episode, listener Colby from Humble Abode in Australia calls in with a question many hosts are asking: Can you still nudge guests toward booking direct after their stay—even with Airbnb's updated policies?Colby has been sending post-stay messages encouraging repeat visits and direct bookings. But with Airbnb tightening its rules, is that strategy still allowed?We break down:Why post-stay messages via Airbnb's platform are now a hard noWhat is still okay when it comes to asking for reviewsHow to compliantly shift communication off-platformWhy your in-home marketing game matters more than everSimple tools and strategies (like StayFi) that keep you compliant and effectiveThe real reason you shouldn't try to outsmart Airbnb's AIPlus, we share smart alternatives to keep your marketing efforts alive—without breaking the rules.

This week on Hosting Hotline, we're joined by Phil Kennard, founder of FutureStay—a platform built specifically for rental-preneurs. Whether you're managing one short-term rental or a growing handful, Phil is here to help you take back control of your business and stop relying solely on platforms like Airbnb.We dig into:What it means to be a “rental-preneur”The truth about Airbnb's off-platform policyWhy direct bookings aren't as scary (or risky) as you thinkHow to use the “billboard effect” to drive bookingsCommon listing mistakes that quietly hurt your rankingThe direct booking loop and how to build guest trustWhy even 10% direct bookings can change your bottom lineWhether you're brand new or deep in your hosting journey, this episode will inspire you to think like a business owner—and start setting yourself up for long-term success.RESOURCES:FutureStay | Direct booking platform for rental-preneurs (exclusive offer for TFE listeners)Google Vacation Rentals | Where 70%+ of travel searches beginAirbnb's Off-Platform Policy | New rules effective May 2025Proper Insurance | STR insurance designed for hostsThe Hosting Handbook | Your beginner's guide to starting strongMentioned in this episode:Quiz | Take our quiz to reveal your hosting personality style!StayFi | Go to www.stayfi.com and enter TFV to get 50% off your first three months.Host Checklist | Grab our Airbnb Essentials Checklist and make stocking your Airbnb a breeze – we've got all your hosting needs covered!

This week on Hosting Hotline, we're answering a question from Joanna—a host in Central Virginia—who's working to increase bookings by upselling gap nights before or after a guest's stay.Also known as adjacent nights or half-day stays, these nights are often overlooked revenue opportunities. But the truth is, guests are more willing than you think to arrive early or stay late—if you offer it the right way and at the right time.In this episode, we cover:– What “gap nights” really are (and why guests say yes)– The 3 best times to offer a gap night– Why “half-day stay” might sell better than “early check-in”– The importance of testing and tracking guest responses– How to automate these offers without sacrificing conversions– A reminder that your core upsell is your core product: the stay!Whether you're managing a single unit or scaling a portfolio, don't miss this conversation about one of the easiest ways to boost your revenue without increasing your workload.Want to get your questions answered on the show? Visiting HostingHotline.com. RESOURCES: – Hostfully | PMS with automated messaging tools– Breezeway | Smart guest messaging & turnover management– Get the Hosting Handbook | New host? Start here

You've heard whispers of a short-term rental tax loophole that can save hosts big money—but is it real? And more importantly, does it apply to you?In this episode, we're joined by Amanda Han, CPA and tax strategist, who breaks down exactly how short-term rental owners can legally reduce their tax burden without qualifying as a real estate professional. Amanda walks us through the difference between material participation and real estate professional status, how to track your hours, and how to avoid some of the most common mistakes hosts (and even CPAs!) make when trying to claim this benefit.We also talk about:How short-term rentals create tax losses even when they cash flowWhat actually counts toward your material participation hoursWhether midterm rentals qualify (spoiler: not usually)Common write-offs hosts overlook—and how to structure your finances to make the most of themWhen a cost segregation study makes sense (and when it doesn't)How to find the right tax professional for your STR businessThis episode is a must-listen if you own, co-host, or are considering investing in a short-term rental and want to keep more of the money you're making.Resources:Amanda's Website: Keystone CPAAmanda on InstagramAmanda's YouTube ChannelSTR Host Tax Advantage Cheat SheetShould You Fire Your Property Manager? (Or Are Your Expectations Misaligned?) | Subscribe to our YouTube channelMentioned in this episode:Hostfully | Go to https://www.hostfully.com/tfv and use TFV500 to get $500 off your subscription.Minoan | Visit MinoanExperience.com and tell them TFV sent you!

If you're a new host wondering whether a Ring camera is worth the investment—or how to manage your smart locks like a pro—you're not alone.On this Hosting Hotline episode, Sarah and Annette answer listener Winn's questions about securing her very first short-term rental. They cover everything from guest privacy concerns to how often you should change your keypad code.You'll learn:What your insurance provider needs to know about outdoor camerasHow to decide whether security devices are right for your listingBest practices for guest communicationManual vs. automated keypad code systemsHow to use SimplySafe or similar services for an extra layer of protectionWhether you're managing one property or building a short-term rental portfolio, this episode will help you feel more confident about keeping your space—and your guests—safe.Want to get your question answered on the show? Visit HostingHotline.comRESOURCES:Hosting Handbook: Our on-demand course for new STR hostsSimplySafe: Affordable and easy-to-install home security systemsSchlage Keypad Electronic DeadboltYale Assure Wi-Fi Connected Smart Lock

This week's episode is a special one—we're taking you behind the scenes of an exclusive short-term rental retreat held in the UK at the stunning, historic Knowsley Hall. Alongside 17 founders, CEOs, and global leaders in the STR space, we got to talk shop, exchange ideas, and ask bold questions about where our industry is headed.In this episode, you'll hear:How Knowsley Hall (est. 1385!) is blending historic preservation with modern hospitalityLessons from tech leaders who got their start as hosts—and the problems they built businesses to solveCandid insights on profitability, pricing, direct bookings, AI risk, and OTA algorithmsInterviews with Ella (Autohost), Bart (Autorank), Phil (Futurestay), and Marc (Boostly)—all with actionable takeaways for your businessWe asked them:What separates thriving hosts from those struggling right now?Is there hope for direct bookings—and how do we make it work?What tech is worth investing in (and what can you ditch)?What's one trend in hosting that needs to die already?If you've ever wanted an inside look at the STR industry from a global perspective, this episode is packed with high-level insight, practical advice, and some spicy opinions on what needs to change.RESOURCES:Hostfully | Use Code TFV500 for $500 off!Stayfi | Provide an exceptional WiFi experience for your vacation rental guestsAutohost.ai – Smart Screening for HostsAutorank.io – Optimize Your Airbnb RankingFuturestay – Simplified Property ManagementBoostly – Build Your Direct Booking BrandShort Stay SummitKnowsley Hall on InstagramSubscribe to our YouTube Channel | Top 10 Amazon Cleaning Must-Haves for Your AirbnbMentioned in this episode:StayFi | Go to www.stayfi.com and enter TFV to get 50% off your first three months.Hostfully | Go to https://www.hostfully.com/tfv and use TFV500 to get $500 off your subscription.

In this week's Hosting Hotline, we're answering a question we hear all the time: Should I consider midterm rentals (30+ day stays)? If you're wondering whether it's the right move for your property, this episode will help you break it down.We cover the pros, cons, and what it really looks like to add midterm rentals into your hosting strategy—including Sarah's firsthand experience with listing on Furnished Finder during the off-season.We break down:What counts as a midterm rental—and how it's different from STRs and LTRsThe pros: lower turnover, longer stays, consistent income, and guest qualityThe cons: more hands-on screening process, less automationWhy midterm guests are not just short-term guests staying longerHow to test the waters using platforms like Furnished FinderWhat amenities, furniture, and stocking levels midterm guests expectHow to check demand in your market before jumping inA $30-off listing code to get started risk-free on Furnished FinderWe're also joined by Tanya Shin, Chief Growth Officer at Furnished Finder, who shares trends they're seeing (hint: it's not just nurses anymore) and the best way to see if your city is midterm-ready.

This week, we're diving deep into the world of sheets, stains, thread counts, and what your guests actually care about when it comes to the sleep experience. We're joined by Deepak Mehrotra, founder of California Design Den, a luxury bedding brand trusted by thousands of short-term rental hosts—and the highest-rated cotton sheet brand on Amazon.In this episode, Deepak pulls back the curtain on everything you never knew you needed to know about bedding. From the science behind thread count to how microfiber might be hurting your guest experience (and your skin), this is the ultimate STR bedding masterclass.We cover:– Why 400 thread count cotton is the sweet spot for hosts – The difference between softness, smoothness, and weight (yes, there's a difference) – Why microfiber is basically plastic—and what that means for your guests – The truth about poly/cotton blends and "hotel-grade" sheets – The easiest way to reduce wrinkles and stains (hint: it's your dryer settings) – How often you really need to replace your sheets – Why Deepak built a VIP program just for hosts—and how to get in – What every host can learn from selling on marketplaces like AmazonIf you've ever wondered what sheets to buy, how long they last, or how to talk about linens in your listing description, this episode is packed with answers, clarity, and a few hot takes.RESOURCES:Try California Design Den's STR programRequest samples and join their free host program: https://www.jotform.com/form/240328613238150Shop Standard Textile via HostGPOJoin to access hospitality-grade bedding, towels, and more: https://public.hostgpo.com/presignup.html?key=tfv&utm_source=tfv&utm_medium=referral&utm_campaign=affiliateSubscribe to our YouTube Channel | Top 10 Amazon Cleaning Must-Haves for Your AirbnbMentioned in this episode:Minoan | Visit MinoanExperience.com and tell them TFV sent you!Doors to our membership are open: thanksforvisiting.com/yesHostfully | Go to https://www.hostfully.com/tfv and use TFV500 to get $500 off your subscription.Doors to our membership are open: thanksforvisiting.com/yes

Welcome to another Tuesday Hosting Hotline! Today, we're answering a question from Joanna, a new host who admits she's got zero design sense—and she's not alone. Furnishing a short-term rental (STR) without making expensive mistakes is one of the biggest hurdles for new hosts. So what's the smartest way to get it done?In this episode, Sarah and Annette break down:Why design matters more than ever in today's competitive STR marketWhether you should hire an interior designer, stager, or go DIYWhat to look for in a short-term rental design specialistHow to interview designers (and avoid staging traps)Where to splurge vs. where to saveWhat guests really care about—and how that impacts your ROIThe truth about property management options (and why self-hosting still rules)Pro tips on sourcing quality furnishings and maximizing your setup budgetWhether you're design-challenged or just need help avoiding analysis paralysis, this episode will set you up to furnish your rental with confidence—and without blowing your budget.Subscribe to Our YouTube Channel | STR tips, tricks, and top toolsMentioned in this episode:Somerled Designs | Short-term rental interior design Minoan | Save big on furniture and decor for your STRAre you a brand-new host? | Get the Hosting Handbook today!Mentioned in this episode:Doors to our membership are open: thanksforvisiting.com/yesDoors to our membership are open: thanksforvisiting.com/yesProper Insurance | Book Your Risk Assessment Today

This week we're sharing an incredible story of resilience, risk, and hosting transformation inside our community. Meet one of our Hosting Business Mastery members who went from chemical engineer to thriving short-term rental owner—with nine beautifully designed units and a passion for guest care that can't be taught.She didn't just dip a toe in—she jumped in headfirst, took on rental arbitrage, faced an unexpected HOA shutdown, and fought to stay in business. Along the way, she found support, built a powerful partnership with her landlord, and even showed up to City Council to advocate for Houston hosts.In this episode, we cover:– How she transitioned from corporate life into hosting– The emotional and financial rollercoaster of rental arbitrage– What happened when her first property was shut down by an HOA– How she negotiated new landlord partnerships—and had them pitch in– Her advocacy work and public testimony that helped reverse STR policy changes– Pro tips she implemented to boost her bookings and revenue (hello, rule sets and late checkout fees!)– The power of community, coaching, and asking for help before calling it quitsIf you've ever questioned whether you're cut out for this, or felt like giving up—this story is your reminder to keep going. Real hosts face real challenges, and there's real support waiting for you when you show up.Resources:– Ola's Website: www.snoozelane.com– Snooze Lane on Instagram: @thesnoozelane– Connect with Ola: @olagiwa– Local Interview with Ola: Voyage Houston– Join us inside Hosting Business Mastery: thanksforvisiting.com/yes– Subscribe to our YouTube Channel: Airbnb House Rules That Actually Work (Copy These!)Mentioned in this episode:StayFi | Go to www.stayfi.com and enter TFV to get 50% off your first three months.Doors to our membership are open: thanksforvisiting.com/yesHostfully | Go to https://www.hostfully.com/tfv and use TFV500 to get $500 off your subscription.Doors to our membership are open: thanksforvisiting.com/yes

Welcome back to another Tuesday Hosting Hotline! Today's question comes from Sarah in Redwood, Mississippi, who's been crushing it with over 30 stays in just six months. She's asking something we hear all the time: What sheets actually hold up in short-term rentals? She's tried cotton, poly, bamboo—and still ends up with wrinkled, snagged bedding and lint rollers in hand.We're breaking it all down:– Why the problem might start with your washer, dryer, or water quality, not the sheets themselves– The detergents and laundering tools that could be making things worse– Our go-to hospitality-grade sheet brands (including those used in Hilton and Marriott properties)– What standard hotels do differently to fight lint, hair, and wrinkles– Why the “easy button” doesn't exist—and what realistic SOPs can make your beds shine– Why lint rolling will always be part of the job– The truth about cotton vs. poly blend sheets and how to reduce wrinkles– Why your sheets might be fine—but your expectations need to be aligned with professional standardsIf you've ever wondered what linens last longest, look best, and still feel good for your guests, this episode is for you.RESOURCES:Try California Design Den's STR programRequest samples and join their free host program: https://www.jotform.com/form/240328613238150Shop Standard Textile via HostGPOJoin to access hospitality-grade bedding, towels, and more: https://public.hostgpo.com/presignup.html?key=tfv&utm_source=tfv&utm_medium=referral&utm_campaign=affiliateSubscribe to our YouTube Channel | Top 10 Amazon Cleaning Must-Haves for Your AirbnbMentioned in this episode:Make More Money This Year | Join our LIVE Workshop!Make More Money This Year | Join our LIVE Workshop!Proper Insurance | Book Your Risk Assessment Today

Today's guest is a powerhouse of resilience and resourcefulness: Janice Thayer of Curated Properties in Abingdon, Virginia. As a longtime member of Hosting Business Mastery (HBM), Janice shares her remarkable journey from navigating personal upheaval to launching a thriving short-term rental business — all while living on-site.In this inspiring conversation, Janice explains how she leveraged her design expertise and entrepreneurial background to build a luxury hosting brand, create multiple rentable spaces within her own home, and master the art of direct bookings. She walks us through the challenges of launching during COVID, navigating property renovations, and the mindset that has allowed her to double her revenue every year since opening.We also discuss how Janice uses dynamic pricing, multiple social media platforms, and creative SEO tactics to attract guests — including how she's achieved a 28% direct booking rate with zero paid advertising. Plus, she shares her strategies for guest screening, why she chooses to stay involved in HBM years after launching, and why resilience is every host's superpower.If you've ever wondered whether you can truly take control of your STR income and build a sustainable, guest-loved business — this is the episode for you.In this episode, we cover:• How Janice's interior design and hospitality background set her apart as a host• Starting a STR business after a major life transition• The pros and cons of living onsite with your guests• Renovating and reconfiguring space to maximize bookings• Why dynamic pricing was a game-changer for Janice's revenue• How she built a direct booking website that now accounts for nearly 30% of her income• Tips for using social media and SEO to attract direct bookings• Managing cleaners and maintaining high standards• Why Janice stays engaged in Hosting Business Mastery year after year• The #1 mindset shift every host needs to succeedResources mentioned:• Join our FREE upcoming workshop: thanksforvisiting.com/workshop• Watch on YouTube: The #1 Airbnb Revenue Management Metric You NEED to know about!• Follow Janice and explore her properties: linktr.ee/curatedpropertiesllcMentioned in this episode:Make More Money This Year | Join our LIVE Workshop!Minoan | Visit MinoanExperience.com and tell them TFV sent you!Hostfully | Go to https://www.hostfully.com/tfv and use TFV500 to get $500 off your subscription.Make More Money This Year | Join our LIVE Workshop!

This week's question comes from Valerie, who's looking to add a hotel-style safe to her short-term rental so guests can program their own code and feel secure during their stay. It sounds simple—but there's more to consider than you might think!We're diving into:The pros of offering a programmable safe (especially in shared spaces or high-trust luxury listings)What you need to know before installing oneTeam and guest communicationCleaning and turnover protocolsWhat to do if a guest forgets the code or leaves items behindPlus, we're linking Valerie—and you! —to a safe we found on Amazon that's highly rated and affordable.Resources from this episode:Amazon Basics Security Safe with Programmable Electronic KeypadSubscribe to our YouTube Channel | How to Set Up Your Airbnb Bathroom (Beginner's Guide!)Got a question about hosting? We want to hear it! Submit your question at hostinghotline.comMentioned in this episode:Proper Insurance | Book Your Risk Assessment TodayMake More Money in 2025! Join us for a Pricing Boot Camp!Make More Money in 2025! Join us for a Pricing Boot Camp!

It's Money-Making May—and today's guest proves that revenue management doesn't have to be overwhelming.We're joined by Wendy Doris, founder of Mostess and a powerhouse co-host based in Phoenix/Scottsdale, Arizona. Wendy manages a portfolio of 17 highly curated homes and has become a sought-after voice in the STR world for her detailed, data-driven approach to pricing and guest experience.In this episode, Wendy walks us through her journey from “weekend pricing guesswork” to full-on revenue strategy. Whether you're hosting one property or scaling your co-hosting business, Wendy's lessons will inspire you to finally take control of your pricing—with confidence.What we cover:Wendy's transition from flipping homes to thriving as a design-forward co-hostWhy she ditched Airbnb smart pricing and what she uses insteadHow she uncovered thousands in lost revenue with one mindset shiftThe difference between pricing software and pricing strategyHow calendar rules, booking windows, and stay minimums are part of revenue managementWhy weekly check-ins on your numbers are essentialWendy's go-to reports inside PriceLabs and how she uses them to hit owner goalsThe surprising benefits of weekday promos and one-night staysHow co-hosts can use pricing expertise to win and retain clientsThis episode is a masterclass in practical pricing—without the overwhelm.Resources You May Need:Subscribe to our YouTube channel | The #1 Airbnb Revenue Management Metric You NEED to Know About!Learn more about Wendy's hosting business: mostess.hostReady to finally price your property like a pro? | Join our May Bootcamp: Priced & ProfitableMentioned in this episode:StayFi | Go to www.stayfi.com and enter TFV to get 50% off your first three months.Make More Money in 2025! Join us for a Pricing Boot Camp!Hostfully | Go to https://www.hostfully.com/tfv and use TFV500 to get $500 off your subscription.Make More Money in 2025! Join us for a Pricing Boot Camp!

Airbnb's new Off-Platform and Fee Transparency Policy has left a lot of hosts wondering: Can you still use tools like StayFi to collect guest emails?Today on the Hosting Hotline, Natasha calls in with a smart and timely question—and we bring in the best person to answer it: Arthur Colker, CEO of StayFi.In this episode, we cover:How Airbnb's updated policy affects communication and guest data collectionWhat it means to have guests “opt in” under the new rulesWhy StayFi's WiFi marketing and email tools are still compliant (and important!)How to use this moment as an opportunity for a full business compliance checkOur own experience continuing to use StayFi for both our urban STRs and new glamping propertyIf you're focused on building your direct booking strategy while staying fully compliant, this is an important conversation you won't want to miss.Resources:The Hidden Truth: Why Most Airbnb Hosts Fail (And How to Succeed) | Subscribe to our YouTube Channel for more host strategies and support!Airbnb Off-Platform and Fee Transparency PolicyLearn more about StayFi and get 50% off your first 3 monthsMentioned in this episode:Make More Money in 2025! Join us for a Pricing Boot Camp!Proper Insurance | Book Your Risk Assessment TodayMake More Money in 2025! Join us for a Pricing Boot Camp!

We're hearing it from hosts everywhere: “I want more bookings.”But when we look behind the scenes, a big reason you're missing out is your minimum stay requirements. You're unintentionally telling guests “no” and pushing them to book with your competitors.This episode is a deep dive into how your calendar settings might be working against you—without you even knowing it.In this episode, we cover:Why Airbnb (and other OTAs) reward availabilityHow your minimum stay rules create unbookable calendar gapsChoosing profitability over convenience (with action steps)Using dynamic pricing instead of stay restrictions to manage demandThe mindset shift: You don't set the rules—the market doesYour calendar should work for you—not against you.Let's make sure you're not blocking bookings with outdated settings.Resources:Subscribe to our YouTube Channel | 3 Genius Ways to Make Your Airbnb Stand Out & Get More Bookings!Try PriceLabs (our preferred dynamic pricing software) | Free 30-day trialMentioned in this episode:Minoan | Visit MinoanExperience.com and tell them TFV sent you!Hostfully | Go to https://www.hostfully.com/tfv and use TFV500 to get $500 off your subscription.Make More Money in 2025! Join us for a Pricing Boot Camp!Make More Money in 2025! Join us for a Pricing Boot Camp!

Big changes are coming to Airbnb's terms of service—and hosts need to take action. In this bonus episode, we break down Airbnb's updated Off-Platform and Fee Transparency Policy, which officially goes into effect May 10, 2025.From mandatory fees and upsells to off-platform communication, security deposits, and software compliance, we walk through the biggest updates, what they mean for your short-term rental business, and how to stay compliant without panic.You'll learn:What must be listed in your Airbnb description now (and why)How to handle upsells the right way under the new policyWhether you can still use services like Hostfully, StayFi, or other API toolsThe gray areas (and why you should be cautious)Our personal take on why this might be a good thing for hosts in the long runThis episode is not legal advice—we're sharing what we know and what we're hearing across the industry. Be sure to do your own research, talk to your tech partners, and reach out to Airbnb directly for your specific circumstances.Resources:Airbnb Off-Platform and Fee Transparency Policy UpdateHow to Create a Direct Booking Site for Your Airbnb Business | Subscribe to our YouTube Channel!Mentioned in this episode:Make More Money in 2025! Join us for a Pricing Boot Camp!Make More Money in 2025! Join us for a Pricing Boot Camp!

This week on the Hosting Hotline, we're digging into a question from Penny, a host of two jaw-dropping luxury rentals in Hocking Hills, Ohio. With properties clocking in at over 10,000 and 13,000 square feet, a saltwater pool, and four separate apartments, Penny's homes are stunning — but she's stuck on one big question: how should she charge her cleaning fee?Should she bake the fee into the nightly rate or break it out as a separate line item? What's the “right” way to do this, especially when hosting large groups or events?In this episode, we walk through:Why understanding your actual cost to clean is step oneHow to assess guest perception of your fee and reduce sticker shockWays to use dynamic pricing software (like PriceLabs) to stay competitive and track market cleaning feesWhy breaking down booking feedback and sales data is criticalWhen it makes sense to blend cleaning fees into your nightly ratePlus, we revisit a real-world case study from Episode 321 with Monique from PriceLabs, where she adjusted her pricing to recover cleaning costs and stay competitive in her market.Whether you're hosting luxury travelers or managing smaller STRs, this is a must-listen if you've ever wrestled with how to present your cleaning fee to guests.Resources:Follow these incredible Hocking Hills properties:The CliffsThe Box HopDunlap Hollow CabinsFollow our land journey in Hocking Hills:@richhollowretreatCheck out Penny's luxury homes:@woodland_retreatsListen to Episode 321 – PriceLabs Dynamic Pricing vs. Airbnb Cleaning FeesStart using PriceLabs (our preferred pricing tool): https://pricelabs.co/users/sign_up?referral=RTj8a0Subscribe to our YouTube Channel | 5 Red Flags Your Airbnb Cleaner Isn't Doing Their JobMentioned in this episode:Make More Money in 2025! Join us for a Pricing Boot Camp!Make More Money in 2025! Join us for a Pricing Boot Camp!Proper Insurance | Book Your Risk Assessment Today

Spring has sprung, and that means it's time to give your short-term rental a seasonal refresh. In today's episode, we're walking you through a host-focused maintenance checklist to ensure your property is not only clean and cozy but also safe and guest-ready as the temperatures rise.If you want to prevent emergency repairs, avoid guest complaints, and extend the life of your property's key features, this list is for you. It's also an opportunity to show your guests that every detail matters—which goes a long way toward 5-star reviews.From deep cleaning windows and testing AC units to preparing your patio furniture and swapping out winter blankets, we're digging into all the must-do maintenance tasks for spring and summer success.In this episode, we cover:How to assess and refresh your windows and screensThe importance of routine HVAC maintenance (and why spring is the ideal time to schedule it)Why your "Forgot Something" basket needs a seasonal updateOutdoor furniture and patio safety tips (including an important reminder from our friend Justin Ford)What to review with your landscaping and lawn care vendorsHow to prepare for storm season and emergency accessWhy you should swap seasonal amenities (like heavy bedding and outdoor gear)Whether you manage your own cleanings or you're working with a team, use this checklist to ensure your STR is set up for safe, successful hosting this season.Resources:Check out Justin Ford – International Short-Term Rental Safety ExpertWatch: How to Set Up Your “Forgot Something” Basket | Subscribe to our YouTube Channel Mentioned in this episode:Host Checklist | Grab our Airbnb Essentials Checklist and make stocking your Airbnb a breeze – we've got all your hosting needs covered!StayFi | Go to www.stayfi.com and enter TFV to get 50% off your first three months.Hostfully | Go to https://www.hostfully.com/tfv and use TFV500 to get $500 off your subscription.Quiz | Take our quiz to reveal your hosting personality style!

Are your Airbnb bookings slower than usual… or does it just feel that way?This week, Courtney calls in with a question we've heard from more and more hosts: “Is it just me, or are bookings down and cancellations up?”We're digging into that exact question—because while it's easy to blame the economy or the season, the truth might be hiding in your data (or your photos… or your minimum night stay settings).Resources:Want to join us live and learn how to price your property like a pro? Get on the waitlist here: thanksforvisiting.com/bootcampOur Favorite Dynamic Pricing Tool | Click here to try PriceLabsSubscribe to our YouTube Channel |This Secret Airbnb Setting That Can Improve Your Listing by 300%Read: 2025 Short-Term Rental Trends from AirDNA | AirDNA Blog ArticleMentioned in this episode:Host Checklist | Grab our Airbnb Essentials Checklist and make stocking your Airbnb a breeze – we've got all your hosting needs covered!Quiz | Take our quiz to reveal your hosting personality style!Proper Insurance | Book Your Risk Assessment Today

It's tax time, and if you're a short-term rental host, this episode is a must-listen.We're breaking down the five biggest tax mistakes we see STR hosts make—and how to avoid them so you can keep more of what you earn. From understanding the seven-day rule to knowing how your cleaning schedule could trigger self-employment tax, we're unpacking how STR income is classified and what actually qualifies for those juicy tax deductions.We're also sharing actionable tips on how to track your time, understand depreciation, and avoid missteps with personal use and local tax rules. Plus, we'll introduce you to a tax pro we trust if you need expert guidance.Quick disclaimer: We are not CPAs or tax professionals—just experienced hosts sharing what we've learned and linking you to the right resources. Always talk to your own tax pro!Resources :Connect with Amanda Han — Tax advisor specializing in STR and real estate investorsDownload our STR Host Tax Cheat SheetSubscribe to our YouTube Channel | 6 Ways to Use ChatGPT in Your Airbnb BusinessMentioned in this episode:Minoan | Visit MinoanExperience.com and tell them TFV sent you!Quiz | Take our quiz to reveal your hosting personality style!Host Checklist | Grab our Airbnb Essentials Checklist and make stocking your Airbnb a breeze – we've got all your hosting needs covered!Hostfully | Go to https://www.hostfully.com/tfv and use TFV500 to get $500 off your subscription.

Today's question comes from Melody, and it is all is all about upsells: specifically, how should hosts collect payment for add-ons like early check-in and late checkout?In this episode, we cover:What qualifies as an upsellThe pros and cons of using Airbnb's Resolution CenterAlternatives like Venmo, PayPal, QuickBooks, and property management softwareWhy proper tracking is critical (especially as your team grows)How to keep things easy and professional with tools like Hostfully guidebooksReal host results: thousands in additional revenue from upsells alone!Whether you're using Airbnb, Vrbo, direct booking, or a combination of all three, we'll help you choose the right path for boosting your income—without complicating your systems.Resources mentioned:Get on the waitlist for our next BootcampTry Hostfully Guidebooks3 Genius Ways to Make Your Airbnb Stand Out & Get More Bookings! (YouTube) |Subscribe to our YouTube ChannelMentioned in this episode:Proper Insurance | Book Your Risk Assessment TodayQuiz | Take our quiz to reveal your hosting personality style!Host Checklist | Grab our Airbnb Essentials Checklist and make stocking your Airbnb a breeze – we've got all your hosting needs covered!

Spring cleaning isn't just for your own home—your short-term rental deserves a deep refresh too. In this episode, we're giving you seven essential tips to help you roll up your sleeves and bring your Airbnb back to life after winter. From deep cleaning overlooked appliances to inventorying kitchen essentials, and refreshing outdoor spaces, we walk through a full-property plan to get your place sparkling clean and guest-ready.Need help getting started? We're sharing what to clean, what to replace, and how to budget the time and energy needed for a successful spring reset.Resources:Shop with Us | Round-Up of our Favorite Cleaning suppliesWhen to FIRE your Airbnb Cleaner! | Subscribe to our YouTube ChannelMentioned in this episode:Quiz | Take our quiz to reveal your hosting personality style!Hostfully | Go to https://www.hostfully.com/tfv and use TFV100 to get $500 off your subscription.Host Checklist | Grab our Airbnb Essentials Checklist and make stocking your Airbnb a breeze – we've got all your hosting needs covered!StayFi | Go to www.stayfi.com and enter TFV to get 50% off your first three months.

Your property management system (PMS) is supposed to make hosting easier—but what happens when it feels like it's limiting what you can do on Airbnb?In this Hosting Hotline episode, we answer Leslie's question about using HostAway and navigating PMS limitations when trying to run last-minute promotions or access Airbnb's categories (like treehouse, cabin, or OMG stays).We break down:Why some Airbnb features may not be visible through your PMSHow to troubleshoot and get direct support from both your PMS and AirbnbThe truth about Airbnb categories and how listings actually get includedTips for using office hours and chat support to get unstuck fasterIf you've ever felt unsure whether your PMS is helping or holding you back, this episode is for you.Resources:How to Create a Direct Booking Site for Your Airbnb Business | Subscribe to our YouTube ChannelHostfully | Get $500 off with code TFV500Pricelabs | Sign up for your free 30-day trial today! Mentioned in this episode:Host Checklist | Grab our Airbnb Essentials Checklist and make stocking your Airbnb a breeze – we've got all your hosting needs covered!Quiz | Take our quiz to reveal your hosting personality style!Proper Insurance | Book Your Risk Assessment Today

5 Mistakes Airbnb Hosts Are Making (And How to Fix Them)Many Airbnb hosts are unknowingly making mistakes that are costing them bookings, revenue, and guest satisfaction. In this episode, we're breaking down the five most common mistakes we see over and over again—and more importantly, how to fix them fast.Mistake 1: Chasing Hacks Instead of Focusing on GuestsAre you joining wishlist groups or hiring VAs to remove bad reviews? Hacks might seem like quick wins, but they won't fix the real problem—your guest experience.Mistake 2: Poor Quality PhotosBad, outdated, or cluttered listing photos are killing your conversion rate. We'll walk you through why professional, realistic photos matter more than ever.Mistake 3: Rigid Calendar ManagementAre unnecessary rules and blocked dates limiting your bookings? We'll show you how minimum stays, check-in restrictions, and cleaner availability might be hurting your revenue.Mistake 4: Emotional PricingIf you're pricing based on feelings instead of data, you're leaving money on the table. We discuss how to use market-driven pricing to maximize revenue.Mistake 5: Operating Out of Fear Instead of StrategyAre strict house rules, excessive guest screening, and an overprotective mindset keeping you from welcoming great guests? We talk about why trust is key to running a successful Airbnb.These simple fixes can increase your bookings, boost guest satisfaction, and help your business thrive—so don't miss this one.Resources Mentioned:Beginner's Guide to Dynamic Pricing Software (PriceLabs) | Subscribe to our YouTube channelMentioned in this episode:Minoan | Visit MinoanExperience.com and tell them TFV sent you!Fido | Visit getfido.com/tfv & get your first month free!Quiz | Take our quiz to reveal your hosting personality style!Hostfully | Go to https://www.hostfully.com/tfv and use TFV100 to get $500 off your subscription.Host Checklist | Grab our Airbnb Essentials Checklist and make stocking your Airbnb a breeze – we've got all your hosting needs covered!

Hosting Hotline: How Do I Know If a Guest Is Scamming Me?In this episode of the Hosting Hotline, we're diving into a tough but important topic: how to handle guest claims that may not be true—specifically bed bug accusations. Francesca from Puerto Rico calls in to ask about a troubling trend she's noticing among fellow hosts: guests claiming bed bugs without evidence.Sarah shares her personal experience of dealing with bed bugs in New York City and breaks down the realities of what these pests are, how they spread, and what it really takes to get rid of them. She and Annette also offer advice for how hosts can prepare, respond quickly and professionally to guest claims, and protect their reputation and revenue in the process.Whether it's a true infestation or a potential scam, this episode will help you feel more confident handling high-stress guest situations with professionalism and care.Resources:How to Respond to Negative Airbnb Reviews | Subscribe to our YouTube ChannelMentioned in this episode:Host Checklist | Grab our Airbnb Essentials Checklist and make stocking your Airbnb a breeze – we've got all your hosting needs covered!Quiz | Take our quiz to reveal your hosting personality style!Proper Insurance | Book Your Risk Assessment Today

If you want to be the go-to expert in your community, build strong local relationships, and grow your hosting network, starting a meetup for Airbnb hosts is a game-changer. In this episode, we're breaking down exactly how to plan, promote, and run a successful short-term rental meetup, based on our own experience hosting packed events for hosts in Columbus.We cover:Why hosting a meetup can help you land more co-hosting clients, connect with vendors, and even find real estate dealsThe key factors for choosing the right venue (and how to get one for free)How to plan and structure your meetup for maximum engagementGetting sponsors to cover costs (so you're not paying for pizza and drinks out of pocket)How to attract the right attendees and get them excited to show upThe most important things to do after your meetup to build momentumIf you've ever wanted to create a hosting network in your community or become a leader in the short-term rental space, this episode is for you!Resources:Boost Airbnb Income with these 4 EASY Upsells! | Subscribe to our YouTube ChannelMentioned in this episode:Hostfully | Go to https://www.hostfully.com/tfv and use TFV100 to get $500 off your subscription.Fido | Visit getfido.com/tfv & get your first month free!Host Checklist | Grab our Airbnb Essentials Checklist and make stocking your Airbnb a breeze – we've got all your hosting needs covered!Quiz | Take our quiz to reveal your hosting personality style!

In this Hosting Hotline episode, Jane calls in with a question every host has to consider: What smart lock should I be using for my short-term rental?Sarah and Annette break down their most trusted smart locks, the brands they avoid, and the key factors to consider when choosing the right lock for your property. They also share their must-have backup system to prevent lockouts—because even the best smart locks can fail at the worst times.In this episode, we cover:The two smart lock brands we trust the mostWhy some locks can create more headaches than they're worthThe importance of integrating your lock with your PMSWhy using the same code for all guests is a huge safety riskOur non-negotiable backup system to avoid guest lockoutsSmart locks are a crucial part of the guest experience. Get this decision right, and you'll save yourself time, stress, and potential disasters.Resources:This Secret Airbnb Setting That Can Improve Your Listings by 300% | Subscribe to our YouTube ChannelOur favorite locks:Yale AssureSchlage EncodeWall-mounted Lockbox Submit your question at HostingHotline.comMentioned in this episode:Quiz | Take our quiz to reveal your hosting personality style!Proper Insurance | Book Your Risk Assessment TodayHost Checklist | Grab our Airbnb Essentials Checklist and make stocking your Airbnb a breeze – we've got all your hosting needs covered!

Is It Time to Fire Your Airbnb Property Manager?Hiring a property manager or Co-Host can take a huge weight off your shoulders—but what happens when the relationship isn't working? In this episode, we break down how to evaluate whether your property manager is helping or hurting your business.We cover:Common frustrations hosts have with property managers (and when they're valid)The difference between a property manager and a Co-Host—and why expectations matterKey contract terms you should review before making a decisionSigns that it's time to fire your property manager—and when it's NOTWhat to consider before taking on self-managementHow to have a productive conversation before making a big changeIf you're feeling frustrated with your current setup, this episode will help you decide whether to stay, go, or adjust your expectations.Resources:Beginner Airbnb Marketing Mistake New Hosts Make | Subscribe to our YouTube channelMentioned in this episode:Minoan | Visit MinoanExperience.com and tell them TFV sent you!Host Checklist | Grab our Airbnb Essentials Checklist and make stocking your Airbnb a breeze – we've got all your hosting needs covered!Extenteam | Receive 20% off the first 2 months with Tailwind!Hostfully | Go to https://www.hostfully.com/tfv and use TFV100 to get $500 off your subscription.Fido | Visit getfido.com/tfv & get your first month free!

In this Hosting Hotline episode, listener Julia asks a smart and strategic question: When do guests actually book their stays? She's noticing a trend of Sunday evening bookings and wants to fine-tune her marketing efforts based on real booking data.Since we didn't have the hard numbers on hand, we called in an expert—Jeff Brown from Intellihost—who pulled data from 466,000 reservations across thousands of properties worldwide. He breaks down:The least and most popular days for bookings globallyHow trends in Maryland compare to the worldwide datasetWhy tracking your own booking data is key to personalized marketingThe real takeaway: New leads are great, but don't forget about returning guests!Julia's question highlights an important aspect of hosting—understanding booking behaviors to optimize marketing efforts. Tune in to learn how you can leverage this knowledge to drive more bookings!Resources Mentioned:Intellihost | Learn More!The Airbnb Instant Book Mistake YOU Might be Making that is Costing You $$$!!!! | Subscribe to our YouTube Channel! Hosting Hotline | Get your hosting questions answered!Mentioned in this episode:Proper Insurance | Book Your Risk Assessment TodayHost Checklist | Grab our Airbnb Essentials Checklist and make stocking your Airbnb a breeze – we've got all your hosting needs covered!Quiz | Take our quiz to reveal your hosting personality style!

ChatGPT is more than just a tool—it's like having an extra team member in your short-term rental business. Whether you're optimizing your listing, handling guest communication, or strategizing pricing, AI can help you save time and make more money. In this episode, we're breaking down six powerful ways to use ChatGPT in your Airbnb business.If you're new to AI or hesitant to dive in, don't worry—we're keeping things practical and actionable. Even implementing just one of these strategies could make a huge impact on your hosting workflow.What We Cover in This Episode:How ChatGPT can refine your Airbnb listing for higher conversionsUsing AI to streamline guest messaging and maintain a hospitality-first toneHow to analyze competitor listings and leverage their guest feedbackThe power of AI-generated checklists and operational efficienciesChatGPT for pricing strategy and revenue managementWriting high-converting emails with AI to drive direct bookingsReady to integrate ChatGPT into your Airbnb business? Tune in to hear how it can save you time and enhance your hosting experience.Resources:Beginner's Guide to Dynamic Pricing Software (Pricelabs) | Subscribe to our YouTube ChannelMentioned in this episode:Proper Insurance | Book Your Risk Assessment TodayFido | Visit getfido.com/tfv & get your first month free!Hostfully | Go to https://www.hostfully.com/tfv and use TFV100 to get $500 off your subscription.Host Checklist | Grab our Airbnb Essentials Checklist and make stocking your Airbnb a breeze – we've got all your hosting needs covered!Extenteam | Receive 20% off the first 2 months with Tailwind!

In this Hosting Hotline episode, we tackle a crucial question from host Julia: Should you proactively replace major appliances like HVAC systems and water heaters, or wait until they fail?Julia's concern is common—her property is 20 years old, and she's weighing the risk of unexpected breakdowns against the cost of upgrading early. We break down the key factors to consider, including:The hidden costs of running old, inefficient appliancesHow energy efficiency upgrades can save you money in the long runThe potential risks of waiting—guest discomfort, refunds, and emergency repairsA middle-ground approach: inspections, planning, and prioritizing replacementsWhat appliances should take top priority (hint: HVAC failures can be a nightmare)The importance of water monitoring devices and insurance considerationsIf you're a host wondering when to invest in major replacements, this episode will help you make a smart, informed decision that protects your business, your guests, and your peace of mind.Resources:Preventative Airbnb Maintenance: Stop ignoring this or Pay later!! | Subscribe to our YouTube channelAHR | HVAC ExpoMentioned in this episode:Host Checklist | Grab our Airbnb Essentials Checklist and make stocking your Airbnb a breeze – we've got all your hosting needs covered!Proper Insurance | Book Your Risk Assessment Today

In this episode, we sit down with Koryn Okey, Vice President of Community & Engagement at Breezeway, to explore the tools and strategies that can help short-term rental hosts streamline their operations, improve efficiency, and increase revenue.Koryn has been in the vacation rental industry since 2008, starting at FlipKey, where she helped introduce guest reviews to the industry. Now, she plays a key role at Breezeway, helping hosts optimize their businesses through smart automation and operations management.What We Cover in This Episode:How Breezeway Messaging automates guest communication and creates efficiency in your businessThe power of Gap Night messaging and how it can add thousands of dollars to your bottom lineBreezeway's inventory tracking system and why managing consumables properly can save you moneyBreezeway Assist, a guest messaging solution that frees up your time while maintaining high-quality serviceHow software can help hosts run their businesses more effectively, whether managing one property or a hundredResources Mentioned in Today's Episode:Breezeway | Your first property is free!Breezeway Elevate | A free, two-day event happening on March 11-12The Airbnb Guest Check-In Routine You're Not Doing (And It's Losing You Money) | Subscribe to our YouTube channelMentioned in this episode:Proper Insurance | Book Your Risk Assessment TodayFido | Visit getfido.com/tfv & get your first month free!Extenteam | Receive 20% off the first 2 months with Tailwind!Hostfully | Go to https://www.hostfully.com/tfv and use TFV100 to get $500 off your subscription.

Getting organized as a short-term rental host can feel overwhelming, especially when you're managing bookings, guest communication, maintenance, and more. In this Hosting Hotline episode, we answer a listener's question about the best tools and strategies for keeping everything on track—without the stress.We break down how we manage our own Airbnb businesses, from task management software to scheduling maintenance, and share practical tips to help you streamline your hosting operations.What We Cover in This Episode:The best digital tools for Airbnb hosts, including Asana and BreezewayHow to balance property tasks with overall business managementThe power of recurring tasks vs. one-time action itemsWhy your calendar is your best tool for staying on trackHow to audit and update your Airbnb listing efficientlyThe importance of consistency and long-term organization for successResources & Links from This Episode:Asana | asana.comBreezeway | breezeway.io/tfvSubscribe to our YouTube Channel: Exact Steps for Leaving a Negative Airbnb Guest ReviewMentioned in this episode:Host Checklist | Grab our Airbnb Essentials Checklist and make stocking your Airbnb a breeze – we've got all your hosting needs covered!Quiz | Take our quiz to reveal your hosting personality style!

Revenue management is one of the most overlooked skills in short-term rentals, yet it's the key to maximizing your earnings. Too many hosts rely on guesswork or reactive pricing strategies, leaving money on the table. In this episode, we're diving into the single most important metric you need to track to confidently adjust your rates and increase revenue: your booking window.Your booking window tells you when guests typically book your property before their stay. Understanding this number allows you to optimize your pricing strategy, adjust in real time, and eliminate last-minute panic.What We Cover in This Episode:Why revenue management is proactive, not reactiveThe difference between bookkeeping and revenue managementWhat your booking window is and why it's the key to your pricing strategyHow to use the green, yellow, red system to know when to adjust ratesWhy being the first to book can mean you're underpricingHow to maximize demand and avoid unnecessary discountsThe best ways to pull pricing levers before lowering ratesResources & Links from This Episode:Start optimizing your pricing today | Try PriceLabs FREE for 30 daysSubscribe on YouTube | Boost Airbnb Income with these 4 EASY Upsells!If you've been feeling stuck on pricing or unsure when to adjust your rates, this episode will give you the confidence and strategy to take control of your Airbnb's revenue.Mentioned in this episode:Proper Insurance | Book Your Risk Assessment TodayHostfully | Go to https://www.hostfully.com/tfv and use TFV100 to get $200 off your subscription.Fido | Visit getfido.com/tfv & get your first month free!Extenteam | Receive 20% off the first 2 months with Tailwind!

Hosting Hotline: The Best Pricing Strategy When You First List Your AirbnbWhen you're launching your short-term rental, pricing can feel like a guessing game. Should you start with low rates to get more bookings and reviews? Or is that a fast track to leaving money on the table? In this Hosting Hotline episode, we answer a listener's question about how to price their new Airbnb and whether lowering rates is the right strategy.We also touch on midterm rentals—when they make sense, how they differ from short-term stays, and why they are not always the easy alternative some hosts expect.What We Cover in This Episode:Why pricing too low does not always mean more bookingsHow Airbnb already gives new listings a boost in the algorithmThe dangers of relying on lower rates as your default pricing strategyHow to analyze market demand before setting your ratesMidterm rentals vs. short-term rentals—what is the real differenceHow to transition from midterm back to short-term bookings without losing tractionResources & Links from This Episode:Are you a brand-new host? | Get the Hosting Handbook today!Subscribe to our YouTube Channel | Boost Airbnb Income with these 4 EASY Upsells! Would you like us to analyze a specific STR challenge on the podcast? Submit your question at HostingHotline.com for a chance to be featured in a future episode!Mentioned in this episode:Quiz | Take our quiz to reveal your hosting personality style!Host Checklist | Grab our Airbnb Essentials Checklist and make stocking your Airbnb a breeze – we've got all your hosting needs covered!

Why Your PMS is the Heartbeat of Your STR Business—A Conversation with Hostfully's CEOYour Property Management Software (PMS) is more than just a tool—it's the heartbeat of your short-term rental business. But how do you know you're using the right one? And are you truly optimizing it to save time, increase efficiency, and drive more revenue?In this episode, we sit down with Margot Schmorak, CEO & Co-Founder of Hostfully, our preferred PMS partner, to talk about the must-have features of a PMS, the biggest mistakes hosts make when choosing or switching systems, and how to use a PMS to scale smarter—whether you have one property or 100+.We also dive into:The number one mistake hosts make when selecting a PMSHow a strong tech stack can make your hosting life easierDirect bookings: Is a PMS worth it if you only have one or two properties?The power of repeat guests and how a PMS can help you get moreWhy booking direct is one of the biggest opportunities for hosts in 2025How Hostfully's AI-powered inbox is saving hosts three or more hours per dayHow midterm rentals are evolving—and what Hostfully is doing about itWhether you're shopping for a PMS, considering a switch, or just want to maximize the power of the one you have, this episode is packed with insights, strategy, and actionable tips to take your STR business to the next level.More About Our Guest: Margot SchmorakMargot is the CEO & Co-Founder of Hostfully, a leading PMS in the STR industry. Under her leadership, Hostfully has helped thousands of property managers streamline their operations, grow their portfolios, and embrace direct bookings as a key revenue driver.Beyond Hostfully, Margot is also a mom, wife, and creative entrepreneur based in San Francisco. She's passionate about supporting women, moms, and underrepresented groups in tech and hospitality, and she loves travel, design, and music.Resources & Links from This EpisodeListen to Margot's first TFV EpisodeExact Steps for Leaving a Negative Airbnb Guest Review | Subscribe to our YouTube ChannelWant to get your property featured on #STRShareSunday? | Submit your listing here: strsharesunday.comMentioned in this episode:Proper Insurance | Book Your Risk Assessment TodayHostfully | Go to https://www.hostfully.com/tfv and use TFV100 to get $200 off your subscription.Fido | Visit getfido.com/tfv & get your first month free!Extenteam | Receive 20% off the first 2 months with Tailwind!Quiz | Take our quiz to reveal your hosting personality style!

Which STR Upgrades Actually Increase Bookings?Investing in your short-term rental can be a big decision—so how do you know which upgrades will actually pay off? In this Hosting Hotline episode, we help a listener evaluate whether adding privacy fencing is worth the investment. We dive into when (and why) outdoor enhancements can increase bookings, how to analyze market data before making a major purchase, and what hosts should consider before spending thousands on property improvements.What We Cover in This Episode:How to determine if an upgrade will increase bookings and revenueThe impact of outdoor spaces on guest experience and STR successWhen privacy fencing makes sense—and when it might notHow to use market data to evaluate upgrades before making a decisionWhat amenities can increase perceived value without a huge investmentThe importance of long-term financial planning for property improvementsResources & Links from This Episode:Check out this episode: Design Upgrades That Drive Higher STR Bookings with SomerledSchedule a Call with Somerled Designs: Learn MoreSubscribe to our YouTube Channel: No bookings for your Airbnb? 5 Reasons Why and How to Fix ASAP!Grab your FREE STR Deal Analyzer: Analyze your next deal!Would you like us to analyze a specific STR challenge on the podcast? Submit your question at HostingHotline.com for a chance to be featured in a future episode!Mentioned in this episode:StayFi | Go to www.stayfi.com and enter TFV to get 50% off your first three months.Quiz | Take our quiz to reveal your hosting personality style!

In this episode, we take a deep dive into short-term rental insurance, breaking down why having the right coverage is essential for protecting your property, income, and business. We welcome Nick Massey, Chief Sales Officer at Proper Insurance, who shares critical insights on what hosts need to know, from common misconceptions about platform-provided coverage to real-life case studies of claims and payouts.What We Cover:Why short-term rental hosts need specialized insuranceCommon claims and risks in the short-term rental industryThe differences between standard homeowners insurance, landlord insurance, and commercial policiesHow loss of income coverage can save your business after a claimGuest-caused damage: what's covered and what's notHow to ensure your amenities—pools, hot tubs, kayaks, and more—are properly insuredThe biggest mistakes hosts make when it comes to insuranceWhat co-hosts and property managers need to know about liabilityWhy arbitrage hosts need a unique insurance solutionHow insurance providers evaluate your property and listing for risk managementThe importance of transparency when discussing insurance with property ownersResources & Links from This Episode:Breezeway Safety Program | Learn more AirCover for Hosts | Learn more11 Ways To Avoid Parties In Your Airbnbs | Subscribe to our YouTube ChannelMentioned in this episode:Quiz | Take our quiz to reveal your hosting personality style!Proper Insurance | Book Your Risk Assessment TodayExtenteam | Receive 20% off the first 2 months with Tailwind!Fido | Visit getfido.com/tfv & get your first month free!Hostfully | Go to https://www.hostfully.com/tfv and use TFV100 to get $200 off your subscription.

Attending in-person conferences is one of the best ways to network, learn, and level up your short-term rental business—but with so many options, how do you pick the right one? In this Hosting Hotline episode, we help listener Sarah decide which industry event is the best fit for her goals in 2025.We break down the top vacation rental conferences, including their unique focuses, vendor access, educational sessions, and networking opportunities. Whether you're looking for insights on social media marketing, midterm rentals, or revenue management, there's an event for you.If attending a conference is on your business goals list, listen in for our expert tips on choosing the right one, maximizing your experience, and ensuring your investment pays off.What You'll Learn in This Episode:How to choose the best short-term rental conference for your goalsThe top STR events in 2025 and what makes them uniqueThe importance of setting a clear objective for attending an eventWhy networking and vendor connections are just as valuable as educationTips for maximizing your experience (and making it a tax write-off)Events Discussed on the Show:Level Up Your Listing – March 9-11, Phoenix, AZ (More Info)VR Nation – April 27-28, Austin, TX (More Info)Midterm Rental Summit – April 27-29, San Diego, CA (More Info)VR Women's Summit – August 19-21, Charleston, SC (More Info)VRMA International – October 12-15, Las Vegas, NV (More Info)DARM (Data & Revenue Management Summit) – December 1-3, Sandestin, FL (More Info)Additional Resources:Meetup.com – Find local real estate and STR networking eventsRentResponsibly.org – Stay updated on local industry events and advocacyMinoan – Meet STR vendors in-person at conferencesListen now to find the best event for your short-term rental business in 2025!Mentioned in this episode:StayFi | Go to www.stayfi.com and enter TFV to get 50% off your first three months.Quiz | Take our quiz to reveal your hosting personality style!

Safety isn't just a checkbox—it's essential for every short-term rental. In this episode, international safety expert Justin Ford returns to discuss the biggest safety risks hosts often overlook and how to protect your guests and business.From smoke alarms and fire extinguishers to hot tub safety and bunk beds, this episode is packed with actionable insights for hosts at every level. Justin has spent over a decade advocating for vacation rental safety, and today, he's sharing the most critical lessons from real-life incidents, upcoming regulatory changes, and how to stay ahead of safety requirements.We're also joined by Wendy Doris, a successful co-host, who shares how implementing Justin's safety strategies has improved her business and given her peace of mind.What You'll Learn in This EpisodeThe most overlooked safety risks in short-term rentalsWhy fire safety should be your top priority (and common mistakes hosts make)How to keep guests safe in hot tubs and poolsThe real cost of ignoring safety (beyond legal liability)Why the Breezeway safety course should be mandatory for your teamThe future of short-term rental safety regulations and how to stay compliantListen now to ensure your rental meets the highest safety standards.Resources Mentioned in This EpisodeBreezeway Safety Course (free training for hosts) – Sign up hereBreezeway STR Software (your first property is free) – Claim it hereSmoke Alarm with Strobe (for hearing-impaired guests) – First Alert StoreHeat Detector (for garages & attics) – First Alert StoreBest Fire Extinguisher for STRs – First Alert PRO5Add This to Your ListingHosts should include a Safety section in their Airbnb or direct booking listing:Safety: We do full safety audits of this property annually, and smoke alarms, CO alarms, pool alarms, and the quality of hot tubs and pools are checked before each guest arrives. Our annual safety audits include fire safety, fall prevention, emergency preparedness, electrical and appliance safety, furniture and amenity safety, and pool and hot tub safety.More from Justin FordOther Episodes Featuring Justin:What Every Host Needs to Know About STR Safety8 Danger Zones in a Short Term Rental and How to Avoid ThemDryer Safety in Your Short Term RentalCleaning is Now

Hosting Hotline: Can You List a New Construction Airbnb with Renderings?In this episode of the Hosting Hotline, we answer Donny's questions about launching a new construction Airbnb listing with renderings and strategies for securing month-long bookings. Whether you're in the process of building a short-term rental or exploring midterm stay opportunities, we've got tips to help you navigate these challenges confidently.Episode Highlights:[00:01:00] Using Renderings for ListingsCan you list an under-construction property using renderings? Learn how to set expectations with guests, manage your calendar conservatively, and avoid unnecessary stress.[00:04:00] Transparency is KeyTips for clearly communicating with guests when using renderings, including strategies for being honest about timelines and delivering on promises.[00:06:00] Build Buzz Before OpeningWhy it's never too early to start building an email list and generating interest through local partnerships and online communities.[00:07:00] Marketing Month-Long StaysExplore strategies for attracting midterm guests, including creating separate listings and targeting digital nomads and seasonal travelers.[00:09:00] Price and Expense ConsiderationsWhy understanding your market, potential guest profiles, and operational costs are critical to making month-long stays profitable.[00:10:00] Practical Next StepsActionable advice for launching your new property, managing bookings, and preparing for success.Key Takeaways:Renderings Can Work: Using renderings is a great way to pre-launch your listing, but clear communication about timelines and expectations is essential.Conservative Calendars: Avoid unnecessary stress by opening your calendar cautiously to account for potential delays.Start Building Interest Early: Leverage social media, email lists, and partnerships to generate buzz for your property.Separate Listings for Midterm Stays: Optimize bookings by creating distinct listings for month-long stays while keeping shorter-stay options available.Understand the Costs: Thoroughly calculate pricing and potential expenses for longer stays to ensure profitability.Resources:How to Get Your Airbnb Listing Seen by More Guests (And Earn More!) | Subscribe to our YouTube ChannelMentioned in this episode:Quiz | Take our quiz to reveal your hosting personality style!StayFi | Go to www.stayfi.com and enter TFV to get 50% off your first three months.

In this episode, we dive into one simple yet game-changing strategy to boost your Airbnb bookings in 2025: turning on Instant Book. Whether you're hesitant about giving up control or ready to take your listing to the next level, this episode will show you how Instant Book can help you attract more guests, maximize revenue, and streamline operations—all while staying in control of your property.Episode Highlights[00:01:00] #STRShareSunday: Shoutout to @ShilohGlamping for their fantastic Instagram presence and direct booking site. Check out their inspiring FAQ section and video tour for ideas to level up your listing.[00:03:30] What is Instant Book? Learn how this feature simplifies the booking process for guests and helps you fill your calendar.[00:05:00] Why Guests Use Instant Book: Understand why many travelers filter for Instant Book listings and how that affects your visibility.[00:08:00] Overcoming Instant Book Fears: Addressing concerns like problem guests, last-minute bookings, and maintaining control over your property.[00:10:00] Proven Results: How turning on Instant Book can increase your bookings by up to 50% and improve your search ranking on Airbnb.[00:14:30] Customization Options: Tips for setting up guest requirements, pre-booking messages, and cutoff times to fit your hosting style.[00:18:00] Automation That Feels Personal: Combining automation with warm, personal touches to create an exceptional guest experience.Key TakeawaysBoost Visibility: Airbnb prioritizes Instant Book listings, giving you an edge in search rankings.Simplify Guest Communication: Automation reduces back-and-forth messaging while still keeping the personal touch.Control Last-Minute Bookings: Customize settings like advance notice and cutoff times to ensure your property is always ready.Maximize Revenue Potential: With 60% of bookings made through Instant Book, you'll attract more guests and fill your calendar faster.Experiment with Confidence: Turning on Instant Book isn't permanent—you can adjust or turn it off anytime to find what works best for you.Resources Mentioned#STRSHARESUNDAY: @ShilohGlampingTurn on Instant Book: Airbnb How ToNo bookings for your Airbnb? 5 Reasons Why and How to Fix ASAP! | Subscribe to our YouTube ChannelMentioned in this episode:Proper Insurance | Book Your Risk Assessment TodayHostfully | Go to https://www.hostfully.com/tfv and use TFV100 to get $200 off your subscription.Fido | Visit getfido.com/tfv & get your first month free!Extenteam | Receive 20% off the first 2 months with Tailwind!

Hosting Hotline: How Can I Organize My Hosting Business?Show Notes:Welcome to the Hosting Hotline! Today, we're tackling a fantastic question from Jilayne about staying organized as a busy host and business owner. Whether you're jotting down ideas on the go, managing multiple properties, or trying to streamline tasks, staying organized is essential for business success.In this episode, Sarah and Annette share their go-to tool for organization, Asana, and offer actionable tips for using it effectively. From setting due dates to managing recurring tasks and integrating your calendar, this episode is packed with advice to help hosts take control of their to-do lists and reduce overwhelm.Episode Highlights:[00:01:00] Listener Shoutout: Celebrating Jilayne's success and determination as a host and entrepreneur.[00:02:00] The Power of Organization: Why staying organized is key for hosts running a business, even when life gets busy.[00:04:00] Why We Love Asana: A breakdown of why Asana is our favorite organization tool and how it works for hosting businesses.[00:06:00] Pro Tip 1: Always start tasks with a verb or action to keep your to-do list clear and actionable.[00:08:00] Pro Tip 2: Set due dates for every task to prioritize effectively and avoid overdue tasks.[00:13:00] Pro Tip 3: Use Asana's recurring tasks feature to streamline maintenance and operations.[00:17:00] Pro Tip 4: Integrate Asana with your calendar to ensure your schedule matches your task list.[00:20:00] Staying Accountable: Why habits matter and how to build them for organizational success.Resources Mentioned:Asana: The ultimate organizational tool for hosts.Paul Minors on YouTube: Expert tutorials on getting started with Asana.Relay Bank: Our favorite business banking tool for short-term rental hosts. Airbnb Supply Closet Management... Pro Tips + Newbie Mistakes | Subscribe to our YouTube Channel!Stay Connected:Got a question for the Hosting Hotline? Visit HostingHotline.com and leave us a message!Follow us on Instagram for more hosting tips: @thanksforvisiting_.Mentioned in this episode:StayFi | Go to www.stayfi.com and enter TFV to get 50% off your first three months.

Airbnb Shut Our Listing Down: Here's What We LearnedWelcome back to another episode of Thanks for Visiting! This week, we're diving into a hosting nightmare that became a learning opportunity. Imagine waking up to find that Airbnb has not only shut down your listing but removed it entirely from the platform. That's exactly what happened to us, and we're here to share the entire story, how we handled it, and what you can learn from our experience.Whether you're a seasoned host or just starting out, this episode is packed with actionable tips to help you prepare for the unexpected and keep your hosting business running smoothly—even when things go wrong.Episode Highlights[00:01:00] #STRShareSunday: WanderChattWe're highlighting @WanderChatt, a vacation rental business specializing in unique builds like the incredible Merry Mushroom property. Learn how they've mastered the art of partnering with influencers to market their rentals.[00:03:00] The Gas Leak IncidentA late-night message from a guest reporting a potential gas leak sets off a chain of events that leads to Airbnb shutting down our listing. Here's what happened next.[00:06:00] Navigating Airbnb SupportWe break down the frustrating process of working with Airbnb's support team, including why they initially refused to communicate with us as co-hosts.[00:10:00] Getting the Listing Back OnlineFrom proving the property was safe to dealing with the slow response times, we share how we finally got the listing reinstated—and the important documentation that made it possible.[00:15:00] Why Direct Bookings MatterThis experience reinforced the importance of having a direct booking option. We explain how we leveraged our email list to fill last-minute availability while waiting for Airbnb to reinstate the listing.[00:19:00] Lessons Learned for HostsWhat every host should know about preparing for emergencies, working with Airbnb, and diversifying booking platforms to protect your revenue.Stay ConnectedHave you ever experienced something similar with your Airbnb listing? We'd love to hear your story!

Hosting Hotline: How to Accept Payments for Direct Bookings Without Zelle or Venmo?In this episode of the Hosting Hotline, Sarah and Annette tackle a question from a Canadian host managing a property in Maui. How can you simplify payment options for direct bookings when popular platforms like Zelle or Venmo aren't available to you? Whether you're an international host or just exploring ways to level up your direct booking experience, this episode has you covered!Episode Highlights:[00:01:00] Listener Question: A Canadian host asks about streamlining direct booking payments for their Maui property.[00:02:30] The Decline of Checks: Why checks are becoming obsolete and how switching to digital payments benefits both you and your guests.[00:03:00] Exploring Stripe: What you need to know about using Stripe for credit card payments—even as a Canadian host managing a U.S.-based property.[00:05:00] Relay to the Rescue: Learn how Relay banking supports international hosts by offering easy, secure payment solutions.[00:07:00] Relay's Expert Insight: Hear directly from the Relay team about how to use their platform to accept payments through ACH, wires, and more.[00:08:30] Practical Next Steps: Tips on setting up your business for seamless payments, including whether to establish a U.S. entity for hosting.Resources Mentioned:Relay Banking: Get $50 when you fund a Relay AccountStripe Customer ServiceThe Ultimate Guide to Setting Up Your Airbnb Business the RIGHT way (banking, taxes, LLC, profits) | Subscribe to our YouTube channel!Mentioned in this episode:StayFi | Go to www.stayfi.com and enter TFV to get 50% off your first three months.

Welcome back to our latest land update! In this episode, we're diving into the nitty-gritty of building Rich Hollow Retreat. From navigating septic system decisions to firing and rehiring construction teams, this update is packed with insights, challenges, and small wins. Plus, we share our ambitious goal to open early summer 2025—fingers crossed!Episode Highlights:[00:01:00] Sharing Rich Hollow Retreat ProgressAnnette and Sarah discuss why it's important to market your property before it's live and encourage followers to document their journey on social media.[00:02:00] The Journey So FarCatch up on what's been happening since our last land update. If you're new, check out previous episodes (links below!) to follow the story from the beginning.[00:03:00] Septic Systems: Lessons LearnedThe unexpected joys of septic planning! We share how preparing for a fourth unit now changes our long-term plans and financial projections.[00:10:00] Construction Team UpdatesWe fired one team, hired another, and are finally making progress! Learn how we're setting clear payment terms and timelines with our new crew.[00:13:00] Budgeting and Facebook Marketplace HacksOur GC found creative ways to save money on construction materials, including leveraging Facebook Marketplace. Annette shares tips for tracking purchases to maintain clean financial records.[00:17:00] Financing with a HELOCSarah explains why we chose a HELOC over private or hard money lending, and how it's helping bridge the funding gap for phase one.[00:20:00] Design Decisions and DebatesFrom floating shelves to dishwasher placement, we're diving into the details of what makes a short-term rental functional and beautiful.[00:24:00] Setting Goals for Summer 2025We share our realistic timeline and reflect on how weather, team availability, and progress meetings are shaping our plans.Stay ConnectedFollow our journey and get sneak peeks of Rich Hollow Retreat!Instagram: @RichHollowRetreatHave questions about buying land, building a retreat, or working with partners? DM us on Instagram @thanksforvisiting_ or leave us a review wherever you listen to podcasts. We'd love to hear from you!Links to Previous UpdatesPart 1: We Bought LandPart 2: Laying a Foundation for Long-Term PartnershipPart Reality Check on Glamping Site Timelines, Financing & ConstructionPart 4: Why We Stopped Construction & How We're Pivoting Our StrategyHow to Buy Land for your Airbnb Glamping Business | Subscribe to our YouTube ChannelMentioned in this episode:Proper Insurance | Book Your Risk Assessment TodayFido | Visit getfido.com/tfv & get your first month free!Extenteam | Receive 20% off the first 2 months with...

Hosting Hotline: How Can I Encourage Guests to Leave a Review?Welcome back to the Hosting Hotline, where we answer your pressing hosting questions! Today's caller, Shannon, asks two great questions: How do you handle Airbnb's 15% service fee adjustment? And more importantly, how can she get her guests to leave reviews?We're diving deep into actionable strategies to help you encourage reviews without overwhelming or annoying your guests. From leaving subtle breadcrumbs throughout their stay to crafting the perfect review request, this episode will help you elevate your hosting game.Episode Highlights:[00:01:00] What Is Airbnb's 15% Service Fee?Sarah explains how Airbnb's simplified pricing impacts hosts, why it varies by region and software, and how to adjust your pricing to cover the difference using PriceLabs or your PMS.[00:05:00] The Power of Breadcrumbs:Discover how to plant subtle cues throughout your guest experience that emphasize your commitment to a five-star stay.[00:07:00] Messaging That Resonates:Learn how to craft review requests that feel personal and genuine, including the secret to mentioning five-star reviews without sounding pushy.[00:08:00] The “Five-Star WiFi Password” Trick:A clever hack to subtly remind guests about five-star reviews every time they connect to the WiFi.[00:09:00] When to Ask for a Review:Timing is everything. We share the perfect moment to make your ask—and how to frame it for the best results.[00:11:00] Educating Guests on Reviews:Not all guests know how the Airbnb review system works. Simple ways to educate them and ensure they understand the impact of their feedback.Resources Mentioned:Hosting Hotline: Ask your hosting questions at HostingHotline.com.Dynamic Pricing Tools: Learn more about PriceLabs.How to Respond to Negative Airbnb Reviews: Subscribe to our YouTube ChannelMentioned in this episode:StayFi | Go to www.stayfi.com and enter TFV to get 50% off your first three months.Get More Bookings in 2025! Join us for a Listing Audit Boot Camp!

Data Meets Design: The Secret to Maximizing Airbnb RevenueWelcome back to Thanks for Visiting! In this episode, we dive into the intersection of data and design with Bri and Jordan from Somerled, a team that blends market research with creative vision to maximize short-term rental revenue. Whether you're looking to increase bookings, refresh your property, or design with intention, this episode is packed with actionable tips and insights to elevate your hosting game.Episode Highlights:(00:01:00) #STRShareSunday: Stay at Holly HouseWe feature this vibrant property tailored for bachelorette stays. From the selfie station and makeup vanity bar to a stunning outdoor mural, this listing is a masterclass in guest-focused design.(00:03:00) Guest Introduction: Bri and Jordan from SomerledLearn how these co-founders combine backgrounds in marketing and interior design to create data-driven strategies for STR properties.(00:08:00) What Is Data-Driven Design?Bri and Jordan explain their process, from competitor analysis to designing spaces that resonate with target audiences.(00:12:00) Common Design MistakesDiscover the pitfalls of overly personalized design, “home goods specials,” and skipping competitor research—and how to avoid them.(00:18:00) Bed Configurations That WorkWhy your bed setup matters and how to tailor it to your guest demographic, from families to bachelorette groups.(00:22:00) The Power of Professional PhotographyBri and Jordan share why great photos, lifestyle shots, and intentional styling are non-negotiables for a standout listing.(00:30:00) Case Study: College Station TransformationHow Somerled helped a Texas A&M property exceed expectations with subtle design nods to its niche market.(00:38:00) Amenities That Stand Out in 2025From private island putting greens to karaoke rooms, learn what's trending and how unique amenities can drive bookings.(00:50:00) Bootcamp Reminder: Listing Audit Made SimpleDon't miss our January Bootcamp, designed to help you audit and optimize your listings for 2025 success.Resources Mentioned:#STRShareSunday: @stayathollyhouseSomerled Designs: SomerledDesigns.comCheck Out the Texas A&M Property: thefieldhousecstxJanuary Bootcamp: SAVE YOUR SEAT!Watch 7 Design Mistakes Every Airbnb Host Makes: Subscribe to our YouTube Channel!Mentioned in this episode:Proper Insurance | Book Your Risk Assessment TodayHostfully | Go to https://www.hostfully.com/tfv and use TFV100 to get $200 off your subscription.Extenteam | Receive 20% off the first 2 months with Tailwind!Get More Bookings in 2025! Join us for a Listing Audit Boot Camp!