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Part I: The Architecture of the Guest ExperienceLa Bottega Collective designs and produces the physical and sensory touchpoints of the luxury hotel stay, from bathroom formulations and textiles to amenities, gifting, and retail, working with 15,000 properties across 117 countries, from the world's most recognized hotel groups such as Aman and Four Seasons, to the finest independent properties such as Passalacqua and Il San Pietro di Positano. Tommaso Pacini, CEO of La Bottega Collective, argues that the guest experience is not a collection of amenities but a coherent sensory language, and that the hotels who understand this are the ones building something guests cannot find, replicate, or buy anywhere else.In Part I of this episode, Tommaso walks through how La Bottega Collective reads a property before designing a single touchpoint, why the choice between licensed and fully custom product programs is ultimately a question of time and conviction rather than budget, and how the most effective guest experience artifacts extend the emotional memory of a stay well beyond checkout.Thank you La Bottega Collective for making this episode possible. Learn more and get in touch with La Bottega Collective here.Follow La Bottega Collective on Instagram here.Part II: The Developer's Playbook: Building a €3B European Lifestyle & Luxury Hotel Portfolio with David ZisserEpisode starts at (17:22)David Zisser is the founder of Omnam, a €3 billion European hotel development and investment platform with a portfolio concentrated in lifestyle and luxury assets across Italy and key European markets. His recent projects include the Edition Lake Como, W Rome, which he credits with catalyzing what W Hotels internally called its 2.0 positioning, and the Hotel Bauer Venice, acquired out of a bankruptcy process in partnership with Mohari Hospitality and flagged with Rosewood. He is currently developing a proprietary hotel brand, with a Paris property featuring Pharrell Williams as creative director serving as its first expression.Omnam operates across the full development stack, from site identification and capital structuring through to brand selection, design intent, and operational oversight. Omnam's LPs include institutional investor Bain Capital, and Mohari Hospitality, with whom David has built a partnership centered on a shared conviction about where luxury hospitality is heading. Omnam has worked with several major third party operators, and that breadth of exposure now informs both its underwriting discipline and its decision to build its own brand from a position of genuine industry knowledge rather than ego.In this episode, Nadine sits down with David to explore what it really takes to build a multi-billion euro development platform in luxury hospitality, from navigating fundraising from institutional capital and large family offices to acquiring one of Venice's most storied hotels out of bankruptcy.INTERVIEW HIGHLIGHTSDavid's deal framework, and why any project where success is contingent on factors outside Omnam's control is a passHow the Hotel Bauer acquisition came together out of a bankruptcy process, with competing global bidders, layered political dynamics, and a timeline that tested everyone involvedUltra-luxury brand dilution and which operators are most exposed as generational wealth transfer acceleratesDavid's view on ADR stabilization, total in-hotel spend capture, and why the P&L conversation that matters most is not the one most investors are havingWhy David believes hotel operators should exit F&B operations, and what a properly aligned fee structure looks like from an owner's perspectiveThe tension at the center of building a scalable brand from a singular, heritage-driven flagship assetWhat David learned from managing institutional capitalLearn more about Omnam's portfolio here.Follow Omnam on Instagram here.
More killer animals this week, now with added radioactive waste! We're heading to the tropics to investigate rumors of a KILLER CROCODILE (1989) and likely lose some limbs in the process. This Italian mess really shines when the ADR is off, the acting is over the top, and the croc animatronic is front and center (which is, thankfully, pretty often). The plot beats aren't anything you haven't seen before, but man, that croc looks awesome when it's chowing down on people who didn't take Matt's advise to STAY OUT OF THE DAMN WATER. Join our Patreon Buy Some Merch Join our Facebook Group Follow us on Instagram Check our Letterboxd Learn more about your ad choices. Visit megaphone.fm/adchoices
Dis After Dark - A Disney podcast for grown up kids and adults
Craig finally has his ADR's and he's got some bangers. Still has a moan like but here we are. Ryan shares his plans too but judging how Craig did, he shouldn't have a problem. Also our newest member joins the team for the last 5 minutes
NYU IHIF 2026 was full of insights and thought leadership from some of the best and brightest hospitality professionals in the industry. In this episode of the Suite Spot, you will get to hear from some of the most influential and biggest names in hospitality in the exclusive interviews we were able to cover at the event. NYU IHIF is the epicentre of hospitality brands, capital, and fast-paced dealmaking – opportunity moves fast, and so should you. This is where the rebound takes shape, where leaders uncover what's next, and where relationships turn into real transactions. Ryan Embree: Welcome to Suite Spot, where hoteliers check in, and we check out what’s trending in hotel marketing. I’m your host, Ryan Embree. Hello everyone. Welcome to another episode of the Suite Spot. This is your host, Ryan Embree and VP of Marketing here at Travel Media Group. Cassady Quintana: And I’m Cassady Quintana, Brand Ambassador here at TMG. Ryan Embree: And today we are fresh back from NYU IHIF 2026. My second time in attending this incredible event. Cassady, your first, what were your thoughts? Cassady Quintana: Yeah, I thought overall was a great event. A lot of optimism, especially as we’re heading into the summer season. So I thought, you know, the conversations that we heard on the panels and the ones that we were having with people were awesome, and a lot of you know, good things coming out of that. I feel like the biggest topics that I heard, there were three major takeaways I took from a lot of the panels and people we were talking to, but one being that K-shape economy that we’ve heard a lot about, right? We know that luxury is still outperforming while economy segments are feeling a little bit more of that pressure especially as we head into this summer season and looking at some of those trends. And then I think one of the biggest topics we have been talking about since the beginning of this year is the World Cup and how international travel we thought was gonna be booming. We were expecting a lot of busy hotels, but it’s kind of been on the softer side, and we’ve actually seen international travel dip a bit. So I think right now we’re kind of in that wait and see period of maybe you know people are waiting to see if their teams make it out of the group stages and then they’ll plan on booking a hotel. So keeping an eye on kind of that last minute travel. But the biggest topic that we were talking about a little bit last year, but the biggest one this year is AI and how hotels are using that within their systems. You know, there’s a lot of trends around using that for more personalization and being able to use it to look at your, you know, revenue optimization and how you’re performing online. So finding ways that we can use AI that doesn’t take the hospitality out of hospitality and doesn’t replace that human element. But that kind of went with that overarching theme of the entire event, which was sharpening the edge. So the thing I took from that is that the hotels that are really gonna win are the ones that are understanding their guests and using AI to further that, to further get to know their guests, to make that experience a little bit better. Ryan Embree: You know, and we had some incredible conversations and interviews with some professionals that we’re gonna share here in a second. But just to kind of jump on what Cassidy’s saying, we’re at a really cool inflection point in our industry right now as we go gear towards the busy travel season. So it’ll be interesting to see, you know, we had the opportunity to meet with development person from Minor hotels who’s looking to bring their brand into US and Canada, which will be very interesting. We know how they have a huge global footprint, a lot of interest early on in getting into the Americas. Uh, we then visited with AHLA and Kevin Carey and his team doing such wonderful work over there advocacy for our industry and some really cool initiatives that we were able to sit down with Kevin for a few minutes and chat about, uh, Jan Freitag from STR our hotel Data North Star and compass. They just released a revised forecast for the hospitality industry. So we went over some major points of that revised forecast and finally we got the opportunity to sit down with president and CEO Best Western Larry Cuculic. What a wonderful conversation about the best Western brand and how they are implementing, um, some of that AI and technology into their brand, and capitalizing on not only the World Cup, but also America 250. So wonderful insights that you’re only gonna find here on the sweet spot. Thank you for joining us. We hope you enjoy these exclusive interviews from NYU IHIF 2026. Hello everyone. Welcome to another episode of The Sweet Spot. We are live on location at NYU IHIF 2026 here with Genna, the VP of US and Canada Development for Minor Hotels. Genna, thank you so much for taking the time to stop and the busy big apple and talk with us today. Genna Panagopoulos: Thanks for having me. Ryan Embree: Excited about, this show. A lot of energy, a lot of buzz. You know, when you come to an NYU talking to ownerships, a lot of capital here, what are the conversation kind of stem around, and what does a successful NYU show look like as you head back to your home base? Sure. Genna Panagopoulos: Successful NYU would really be finding some deals, perpetuating some deals. So hopefully advancing some opportunities and it’s really all about for right now because we’re relatively new into the region. Educating our owners and the, the broader development community. So, you know, some of, some of the players do already know us, but in the luxury space, but there’s a lot of people we gotta get out in front of and introduce Minor hotels to. Ryan Embree: And this is a great place and, obviously a great city to do that in. What has been kind of the feedback? I mean, you’ve been tasked with this enormous job. We have such a great brand, worldwide, you’re bringing it here to us, Canada, and North America. What have been some of those initial conversations and hearing that and initial interest and feedback from owners? Genna Panagopoulos: Yeah, we’ve had a lot of feedback and interest on Anantara. So some of our, you know, established luxury brands that are pretty well known when you know the luxury hotel space in a global environment. Sure. So those owners have actually come to us saying, we’re really excited about the opportunities here. So that’s one piece. Of course we have NH Hotels, NH collection, and NH, which are very well known brands, especially in Mediterranean, Europe. Yeah. And, Central and South America. So there’s excitement around that too. Ryan Embree: Does it help, I mean, having such an international brand, we got the World Cup here, right? In a couple months. You kind of using that as maybe some momentum as you kind of come into, and introduce this brand into the Americas. Genna Panagopoulos: Absolutely. There’s a lot of, you know, I’m also educating Minor of the markets we wanna be in and so that’s definitely helping as well and putting some places on the map. Ryan Embree: And let’s talk about that because there’s been some announced projects already right here actually in New York. Talk about that project a little bit. Genna Panagopoulos: Yes. Thanks for asking too. We have a Worsely Hotel that’s opening, here next year. It’s gonna be super exciting because Worsely is a restaurant brand that we are taking into the hotel space. So it’s the first of its kind and nowhere better than to start in New York comes from London. So there’s a lot of correlation between the two markets. Ryan Embree: One of a kind hospitality venue and a one of a kind city, so. Exactly. But another project we’re really excited about just ’cause we’re home based, obviously in Orlando right down the road, a bright line away in Miami. Talk to us a little bit about that project and how that’s different. Yeah, Genna Panagopoulos: It’s a high rise building built in Miami. Hasn’t started construction yet, but it’ll open in 2030. It’ll be an Anantara hotel with branded residences, both private branded residences and, um, ones that will be able to be rented to hotel guests as well. Super wellness oriented. There’s gonna be a really extensive spa. Right. Very experiential. Wonderful for the residents that are gonna be buying, the residence. Ryan Embree: It’s incredible. It sounds like you guys are really taking care of all of the kind of popular travel trends right now. Right. FMB has really had this resurgence in hospitality with the project here. Wellness, obviously a huge piece of what hospitality is leaning into and what travelers are looking forward to. So having that flexibility between the brands too, I’m sure is a definitely a fun place to be when having these conversations with owners. But you talked about another project in Turks and Caicos. Genna Panagopoulos: Turks and Caicos. So we have an Anantara in Turks and Caicos that I believe will open in 2029. So in order we’ll have one in New York next year, and then 29 on Ontario trips and Caicos 2030, Miami. Ryan Embree: So no shortage of news on the Minor Hotel side. Congratulations to you and your team. Thank you. As you wrap up, I mean, what’s your vision? What’s your goal? As you bring Minor Hotels into the North American region? Genna Panagopoulos: Yeah. Well, if I think about next year at NYU, I hope people, more people are coming towards us. Excited about us being a different brand a different mindset. So we offer, we think of ourselves a little bit differently from the parent brands that are already established here because we have, you know, ownership still of most of our portfolio or we lease most of our portfolio. Um, so I hope there’s more inbound traffic coming towards my way. I hope people generally just walking down the street know us a little bit more. Certainly. You know, white Lotus helped us with Anantara, so there’s a lot of people who Oh, yes, are are diehard Anantara fans because of that. But that’s what I’m hoping for. And eventually we’d love to have an office here. So as long as we do our, our, our work, right, we, we get a strong pipeline, we’ll be able to have an office, a regional office in, in North America. Ryan Embree: Incredible. Well, super exciting. Can’t wait to catch up on all the exciting projects that you have at Minor Hotels. This is the first of a couple collaborations we’ll be doing with Minor hotels, so make sure you stay tuned. Congratulations again, Genna. And thank you for taking the time to speak with us today. Genna Panagopoulos: Thanks for having me. Ryan Embree: Hello everyone. Welcome to another episode of The Suite Spot. We are live on location, New York City at NYU IHIF. I’m here with Kevin Carey, President and CEO of the AHLA Foundation and COO of AHLA. Kevin, not your first time on the Suite Spot. Appreciate you taking some time and joining me here today. Kevin Carey: It’s lways a pleasure to spend time with you. Ryan Embree: Yeah, it’s fun.Incredible event so far. NYU obviously AHLA, AHLA Foundation Forward has a huge presence here. What does, you know, when you come to the event like this, we always talk in hospitality, these events are always going to exist no matter what. Technology comes down the pike because hospitality, we’re people, right. We like connecting. What is a successful NYU IHIF look like for you and your team? Kevin Carey: Well, It’s always an important period of time in the year at, as we approach midyear to check in with our members, to have that conversation about the advocacy issues we’re leading on behalf of the industry to hear how the business performance is tracking as well. And just to build enthusiasm and engagement for the events and the initiatives that we’re leading, not only in the association, but with the foundation as well. Ryan Embree: And none more important than the No Room for Trafficking initiative that you and your team have done some fabulous work on. I mean, we have all sorts of brands up on stage, sometimes with differing opinions here and there, but one cause that everyone in our industry has really gotten behind, and it’s the work of you and your team, is this No Room for Rrafficking? We always like to spread awareness of this. Talk to us a little about, about on that front and the progress you’re seeing and making. Kevin Carey: Well, this is a longstanding commitment that the industry has to human trafficking prevention and awareness. It started in 2019 with the development of the No Room For Trafficking Initiative and its focus on training and expanded in 2022 to include the Survivor Fund. So this is an area where AHLA and the foundation specifically serves as a convening entity to bring the industry together to rally around this important issue to work, to build awareness that’ll drive prevention of human trafficking, and also to gather funds to help support survivors. So this is a commitment not only on a longstanding basis, but also on a going forward basis as well. Ryan Embree: And such inspiring stories that you’ve told over the years. And people, you know, hoteliers and other people listening to this can really get behind and encourage people to kinda look at that initiative. Another kind of initiative that you’ve done in these events that, when we’re talking about these events is forward. We had a record breaking attendance a couple months ago in the spring. Talk to us about how that is. And you actually have some of those the forward initiatives here at NYU. Kevin Carey: We do within the foundation, our mission is to advance the workforce of the industry. And we do that through a focus not only on the current workforce, those over 2 million associates and colleagues who deliver hospitality day to day, but also how do we attract the future workforce to the industry. I talked about being a convening entity. The foundation brings together the industry across all segments. And there’s two areas where we believe we can make a difference. One is around human trafficking that we just spoke about, but also around the forward initiative which is geared towards, and its purposes to advance women in the hospitality industry and in leadership roles in the hospitality industry. So we were delighted to host our most recent forward conference in Atlanta, back in April. And the results were outstanding but really the momentum and the impact that that forward is having is really, which has us so enthusiastic and committed to this initiative moving forward. Ryan Embree: Yeah, that’s gotta be so cool to see industry leaders in hospitality raise their hands and want to be a part of this movement and really see the results from that. Kevin Carey: Well, it’s grown from just being a conference, that started in 2018 and had about 150 people at the first event to now over 1100 attendees. But as it as it has expanded from a conference to a leadership development curriculum. And you mentioned the forward exchange, which took place, here in New York earlier today, where it brought together over a hundred early and mid stage career and professionals of women and some men who are participating along with their peers to focus on networking and building those relationships so they can be well suited and take on roles, over time in the industry. Ryan Embree: Really cool to see. And again, probably some incredible stories coming from that over the years as the as the initiative matures. One thing that, that hospitality in general, really looking forward to, we got big summer, right? We’re usually really excited about summer is just ’cause of the travel season, kids being outta school. But this summer in particular, we’ve been looking forward to for a couple years. We got World Cup on the horizon, finally. We played just a couple miles from here and in America 250. What are you kind of hearing from hoteliers and how are AHLA really, gearing up for these big events, showcasing our industry? Kevin Carey: Well, these are really defining opportunities, for the industry to support those guests to welcome that demand, to drive the hospitality infrastructure over time. So there’s a lot of enthusiasm around the potential that that represents and as we’ve seen on stage already today the results in the first part of the year for the industry have been positive. a number of the outlooks are increasing the Revpar and ADR and other industry metrics, here with the these large events we are still waiting to see some of the demand materialize and we’re in a critical period of time right now, about 10 days out before the games to see that hopefully what’ll be a late surge in bookings, then translate into further business success for the industry. Ryan Embree: Yeah. Hopefully, and hopefully see that international travel continue to come back to North America, you know, a lot of hoteliers, hoping for that. Zooming in a little bit on a AHLA summertime, also time for interns, right. Come in and we’ve talked about this before. I mean, internships, mentorship in hospitality. So critical. I mean, throughout the years we’ve had these staffing shortages and we’ve talked about getting creative, our industry, getting creative on ways to fill those roles, internships being one of them. Talk about a little bit about the AHLA internship program and what these interns are are ready for this summer. Kevin Carey: Well, it’s not new. We’ve had a well established program from a number of years now. And, and we’re excited annually to bring a number of interns into our team across each function. we’ll have an interns in the government affairs team, in marketing, in the foundation. it’s so refreshing to engage them in our work to see their enthusiasm about their future to see them pick up valuable skills and experience of being in an office environment, learning more. And you know what? They, they have a real impact. They have some fun along the way as well and we have a wonderful session at the end where they get to present the results of some of the work in the initiatives that they’ve been working on. So it’s an annual opportunity that we look very forward to. And they’ll be starting just in about a week’s time. so it’ll be a great another repeatevent for us. Ryan Embree: Yeah. Love to see it. You know, again, any way that we can have more exposure to all sides of hospitality. Beause as we know, it’s not just, you know, the front desk. There’s so many elements to it and there’s none more demonstrated by how big our hospitality industry is than by the hospitality show that you put on. And this year is gonna be right in our backyard. In Miami, Florida. Get us a little bit excited about what we can expect at this year’s fourth annual. This is our fourth Hospitality Show, correct? Kevin Carey: So we started in Vegas, went to San Antonio, we’re in Denver last year. A lot of enthusiasm coming out of Denver for the content. And then what’s unique about the hospitality show is it’s really the only conference in the industry with a focus on operations and how operations is driving profitability. So there’s a terrific enthusiasm and people are looking forward to being in Miami, coming together in Q4, all segments of the industry represented. So we’ll have the brands we’ll have management companies, owners, service providers, suppliers, independent hotels also play an important role in the industry. So we’re about to open registration and that’ll really kickstart, the focus on November 2-4 in Miami. Ryan Embree: Well we’re looking forward to it. We’re hoping to go 4/4 on covering the hospitality show. Especially with it being right there in our backyard. Kevin, we know you’re busy. Thank you so much for taking the time to speak with us today on some of these important initiatives. And hopefully we’ll see you in Miami in just a few months. Kevin Carey: Hopefully I have something else on. Ryan Embree: Alright. Appreciate it. Thanks. Kevin Carey: Thank you so much. Ryan Embree: Hello everyone. Ryan Embree. here live at NYU IHIF 2026 here with Jan the National Director of Hospitality Analytics at CoStar. Jan, you were just on a panel. Thanks for taking the time to jump off and speak with us. Jan Freitag: Absolutely. Ryan Embree: State of the state, love the name obviously you’re the north star of hospitality data out there. Jan, revised forecasts just came out. Talk to us a little bit about those points that you were sharing with the audience today. Jan Freitag: So we’re suggesting that RevPAR this year is gonna grow 2.8%, which is very different from the way we looked at the world at the ALIS Hotel Investment Conference. First quarter performance was much more stronger than we had expected than the public traded companies had expected the brands or the …. And a lot of them have revised their year end forecast up. So, you know, we followed suit. Now they, most of them just revised their forecast by the outperformance of Q1. But we’re suggesting No, no, there’s momentum. So we actually took our forecast up by a lot more to 2.8%, 2% driven by ADR and 0.8 by occupancy, which is really good to see. ’cause it implies that demand is outpacing supply. You know, so we get occupancy gains and then some pricing power. Ryan Embree: Love to see that. I mean we were here a year ago with Amanda who is talking about trying to decipher through the noise, a lot of noise right now. But great to see the momentum with those revisions and so important to have those revisions because the landscape can change ever so rapidly as you know. But talking about the supply, talk to us a little bit, go into a little bit more in depth and then obviously every market is different. What markets right now are running a little bit hot on supply? Jan Freitag: Yeah, so fational forecast for Supply goes to 0.4%, not a whole lot. Right. The long run average is 1.6, so we’re well below that. The number of rooms in construction used to be between, we know, 150,000 – 160,000. It’s now 140,000. So it’s sort of staying there. It’s just so expensive to get anything done. And interest rates are still high and could go higher. Who knows, we’re not making interest rate forecast. But you know, there’s definitely no longer this idea of how we should cut, you know, interest rates twice this year or so. I think those days are gone, you know, and so now the question is, okay, so where are people getting things done? And you can look at it by markets. So a couple of them are usual suspects. So Nashville, very strong, Dallas, Houston, Denver, Phoenix. So those are markets sort of in the smile states, sort of in the Sunbelt that still get a lot of people moving there. And you know, migration determines the economic performance. And so we’re seeing a lot more room supply growth there, but there’re just a lot of markets where it’s very, very hard to get anything done because of that higher cost of construction and of the higher interest rate. So I would single out those markets, but overall the picture is rather muted. On the supply side. So what that means then, for existing owners is the time to renovate is right now percent. Because you want to be the new kid on the block with the new hotel, there’s not a lot of new competition coming. This is time to renovate and really put your best foot forward. Ryan Embree: A hundred percent. And you know, one of the other topics we talked about, or you talked about rather on stage was segments right now luxury, doing very, very well leading the way. Obviously a lot of bifurcation, that K-shaped economy. What are you seeing across the segments right now? Jan Freitag: Yeah, I mean there are no wrong answers in luxury, right? I mean, luxury last year was the winner. This year is the winner. We’re projecting, very healthy RevPAR growth double of what we’re saying for the nation. We think the luxury class can materialize. And then what’s really nice to see is that for upscale upper midscale midscale, there’s also RevPAR growth there, which we hadn’t seen last year. And to me that speaks to the strength really of the American economy. But it sort of permeates toward all income classes. Now the exception is was and unfortunately will be likely the economy sector now even there we’re suggesting RevPAR’s growing, but it’s just, you know, 0.8% call that flat for all intent and purposes. Ryan Embree: International travel too, obviously World Cup on the heels of this. What are you see any interesting data points there you wanna share just right ahead of the America 250 and World Cup? Jan Freitag: There are two very different vibes coming from the panel that I was on. Adam Sacks prior to US presenting was talking about, oh wow, international inbound is really still quite a bit lower than it was in 2019. But the gentleman from the NTTO, the National Travel Tourism Organization was like, no, we’re projecting rock and roll, really strong growth of international inbound. The truth is probably gonna somewhere in the tween this year. World Cup is gonna drive a lot of international travelers. What I’m wondering about though is are some of those travelers basically stealing from 2025 and from 2027 and now they’re saying, oh, let’s not go in 25, let’s go in 26. And then when next year comes around, they’re like, we just went to the us you know, and not go in 27 either. So I just hope that the more positive spin from the government comes true and this and, and not that we’re just sort of packing everything into this year and then international inbound is gonna deteriorate. Ryan Embree: So many interesting data points. Anyone in particular you have your eyes on where, you know, obviously we love a nice rosy outlook and try to look for opportunities through all of the data that’s out there, but anyone’s that are like unexpected data points or something that you’re at least keeping an eye on right now? Jan Freitag: Yeah, so there are a couple, but the one that I’m really focused on is consumer price index. Everything is getting more expensive and so that means that hotels will see their cost increase. And the big question then is how much of that cost increase can they pass on to the customer? And I just told you that our ADR forecast for this year is 2% and inflation is gonna be what, 3.5 or something? I mean, it’s gonna be much more than that outpacing that. So that’s really the crux and I think that’s what we here at NYU, to talk to owners and investors and management companies have figure out, okay, so how can we keep our margins expanding even maybe how do you do that in this environment where top line growth may be not keeping pace with with inflation. So the CPI number is really something I’m keeping an eye on. Ryan Embree: Yeah, pretty challenging time right now. when it comes to margins and hospitality that we, again, trying to suss out and figure out here, what are those maybe opportunistic data points that you’re seeing that you’re saying this, this is really good, maybe unexpected on the other end of the spectrum? Jan Freitag: Yeah, I think the Americans are wealthier than they ever have been. And Adam Sachs has this fascinating data point where he shows at the emerge that the middle class in America is shrinking, but part of it is because a lot more people are rich. So people are moving up the income chain and that allows ’em then to spend more money on experiences, very clear that people favor experiences over goods. And we are right in that Suite Spot. Ryan Embree: That continues to be the experience over stuff. We love to see that. And then you’re kind of here celebrating an anniversary/birthday of your podcast, is it? You know you’re, you’re usually, typically used to be in the host, not so much the guests, so thank you. Tell us a little bit more and maybe where our hotel audience can find the insights that you provide. Jan Freitag: Yeah, and thank you for having me. So we have our own podcast. My colleague Isaac Collazo from STR and myself get together once a month. It’s called Tell Me More, A Hospitality Data podcast. And three years ago at juniors across the street over cheesecake, we sort of hatched the idea. And so now we’re, I don’t know, like, you know, almost 30 episodes into it. And we get together once a month and we just sort of riff on the data and hopefully you can join us. Ryan Embree: I love it. That’s awesome. Well, Jan, thank you so much. Very busy time. Appreciate you stopping by and talking to us. Jan Freitag: My pleasure. Thank you so much. Ryan Embree: Alright. Hello everyone. Ryan Embree here with the Suite Spot. We are live at NYU IHIF 2026 here with Larry Cuculic, President and CEO of BWH Hotels. Larry, thank you so much for taking time outta your busy schedule to join us here on the Suite Spot. Larry Cuculic: It’s my absolute pleasure. Thank you for the invitation and for allowing me to share some thoughts with regard to the success and BWH hotels. Ryan Embree: Yeah. We’ve got a lot to cover cause you’ve got a lot going on right now. But let’s start with this event, right? NYU IHIF, lot of major brands here what does a successful NYU look like for you and your team? Larry Cuculic: To us, a successful NYU is interacting with developers and investors such that they’re aware of what BWH has become. We’re now 18 brands, over 4,000 hotels in over a hundred countries and territories from premium economy up to luxury hotels. We acquired world hotels about six years ago. And so it really is continuing to educate about the possibilities of their associating with BWH hotels because we would be singularly focused on their success if they partner with us. And you’re also in a powerhouse panel tomorrow, the Executive Exchange Hospitality Performance Strategies for Success give our audience a little bit a sneak peek of what you’re gonna be talking about on stage. Larry Cuculic: Well, we’re gonna be talking about of course, the economy near term as well as long term projections for what that looks like. we’ll be talking about the importance of loyalty programs. We’ll be talking about the impact of really the economy and things like labor insurance and how we as brands need to focus on the success of our hotels by offering them programs to really offset that impact on net RevPAR. Ryan Embree: And I’m sure one of the subjects and topics that we brought up on your panel, certainly something we talk about these hospitality events is, AI and technology. And we had the privilege of having SVP and your CTO Bill Ryan on at the Hospitality Show a couple months in October, gave us a little bit of lay of the land when it came to AI and technology. How do you feel personally that this technology is really changing the way that travelers choose hotels, but also how they have their hotel experience, their guest experience? Larry Cuculic: Sure. So the first thing we’re doing is we’re reinvesting in our .com as well as our app. And we want them to be easy to use intuitive, but we also wanna make sure they have content that convinces guests when they’re shopping that our hotels will provide them kind of that customization and personalization. ’cause it’s not about a commodity, a hotel room, it’s about all those things that we can offer. By way of example we’re partnering with an AI agency to kind of harvest content with regard to where our hotels are located in those communities. At the same time, we’ll take that harvested content and we’ll filter it through our hoteliers who live in those communities and create the content that will be the AI answer when somebody’s looking for a place to stay. And they’ll know that we want them to have the best possible time while we’re in that community, not just staying with us as a hotel, that we recognize that people don’t want just to stay, they want really a journey. Ryan Embree: Yeah. Something that we aspire in hospitality to provide that not just a hotel stay, but an experience. And we talked to Joelle Park about the power of storytelling and how that can play a component in one of the best stories, obviously that you just had a really exciting announcement with is America 250 and the story of this great nation. So talk to us a little bit about that partnership and what BWH Hotels is doing with America 250. Larry Cuculic: Well, we are a sponsor of America 250, and we’re encouraging our hoteliers to embrace the 250th anniversary of the birth of our nation. And part of that is not just USA 250, we also have the 100th anniversary of Route 66. We have hotels that have been with us, believe it or not, we have a hotel that’s been with us 75 years. And it speaks to the heritage of our brand. So we’ll be leaning into the history of this great country. At the same time we’ll be leaning into the history of our great brand and encouraging people to travel and see the United States and all that it has to offer no matter where you go. And the beauty of our hotels we have 2200 of them in North America and wherever they’re going to go, we want them to know that we have a hotel that will meet their travel leads such that they can experience really the 250th anniversary of USA. Ryan Embree: Yeah. It’s a really exciting partnership right in at an inflection point with the World Cup as well. So introducing maybe some international travel also to the brand and the nation. You know, you’re a great following on LinkedIn. I encourage our audience, if you haven’t, make sure you follow Larry, but one of the things you’re reflecting on your North American regional conferences that you’ve done up to this point in 2026 and you quoted to say that you want BWH hotels to become the most welcoming brand in the world. What does that mean to you and how is your team working to achieve that? Larry Cuculic: Well, welcoming means that we’re gracious hosts, but it also means that we’re, I’ll call it easy to do business with understanding, being flexible and recognizing that we are somebody you’d want to be partners with. Whenever anyone walks into a hotel we should tell them, you know, welcome, we’re glad you’re here by way of example. But I used to think of it that way in terms of being gracious host and everything that happens at the hotel, but when I think of welcoming, I also want to think about our new.com and app. Again, it’s that ease of use and personalization so that when you go there, we know it’s you and we want to help you make good decisions with regard to travel. So welcoming is about ease of.com, the app we’re redoing our loyalty program. I think Joel probably talked to you about that. And we want the loyalty program to be welcoming as well. Well, what does that mean? Well, that means that when you interact with us, you’ll know how many points you have. You’ll know they never expire. You’ll know that you can use them to buy down the price of a room at any point. That you don’t have to, to have as many points for a full stay to leverage those points. It’s a value of the program. And of course welcoming. I always lean into the importance of being not just a gracious host, but somebody that appreciates our guests. To me, that’s welcoming because you have to recognize that people, they’re traveling with their families, it’s something that you wanna leave a terrific impression on them and their family. And you also want them to know that we appreciate that they’ve spent their hard-earned money staying with us. To me, that’s being appreciative gracious hosts. And that’s part of the welcoming. It’s not, the welcoming doesn’t just happen when they enter. Welcoming has to be entire stay. Ryan Embree: So key. And the brands that kind of make that connection with their travelers, especially in a time where, I mean, we just talked about in this interview AI technology, there’s way more places become disconnected, to find that connection, that human to human connection. Very important right now. So as we wrap up the interview, obviously at these events we’re always, whether it’s the hospitality data we’re looking into, whether it’s a conversation, we’re always trying to take a glimpse into the future, trying to predict that future. Larry what do you see, what’s your vision for the future of BWH Hotels. Larry Cuculic: People will always wanna travel. And for us, if we can become that welcoming brand that appreciates our guests, we will build that loyalty. When we build that loyalty, that program will grow. Our revenue delivery brand direct will grow which is the lowest cost for us in terms of that reservation for our hoteliers but what I think I would also offer to you is we’re also very focused on thoughtful growth. And what that means is if you grow your loyalty program, you also wanna make sure you have hotels that are in locations where guests want to go. Be it London, be it Rome, be it Frankfurt, be it Bangkok, no matter where it is around the world. And so, you know, we have a, a focus goal of 5,000 hotels, which means we will grow thoughtfully, but with our guests in mind. And because when we have a hotel join us, our sole focus is the success of that hotel as well as having a quality hotel where guests want to go. Ryan Embree: That’s awesome. Well, we wish you nothing but success. Hopefully maybe can join the Suite Spot when that 5,000 hotel opens and we can celebrate that together. But in the meantime, thank you, Larry, for taking the time out of your day to join us here on the Suite spot. Larry Cuculic: Well, thank you. Thank you for the opportunity. Very much appreciate it. Speaker 2: To join our loyalty program, be sure to subscribe and give us a five star reading on iTunes. Suite Spot is produced by Travel Media Group. Our editor is Brandon Bell with Cover Art by Bary Gordon. I’m your host Ryan Embree, and we hope you enjoyed your stay.
#高雄 正義站&黃線捷運計劃,平面車位3房全新完工 實品屋預約鑑賞中。 正義站通勤南科,未來捷運串連衛武營、Lalaport。 正義公園,風景入門廳。 陽明國中自由學區07-7801988 洽澄清路227號 https://sofm.pse.is/9769pt -- 「挺你所想,與你一起生活的銀行」 回饋加碼賺~好康別錯過! 即日起至2026/8/31完成註冊網路投保會員、預約網路投保提醒並登錄可獲OPENPOINT點數;完成線上投保可抽旅遊金。 透過APP可一次查看保險資訊,線上快速投保。 了解更多活動訊息 https://sofm.pse.is/97a74q ----以上為 SoundOn 動態廣告----
留友看❗️女性保養選對關鍵成分與劑量才是重點❗️
#高雄 正義站&黃線捷運計劃,平面車位3房全新完工 實品屋預約鑑賞中。 正義站通勤南科,未來捷運串連衛武營、Lalaport。 正義公園,風景入門廳。 陽明國中自由學區07-7801988 洽澄清路227號 https://sofm.pse.is/96uhbu -- 留友看❗️女性保養選對關鍵成分與劑量才是重點❗️
留友看❗️女性保養選對關鍵成分與劑量才是重點❗️
#高雄 正義站&黃線捷運計劃,平面車位3房全新完工 實品屋預約鑑賞中。 正義站通勤南科,未來捷運串連衛武營、Lalaport。 正義公園,風景入門廳。 陽明國中自由學區07-7801988 洽澄清路227號 https://sofm.pse.is/96j266 ----以上為 SoundOn 動態廣告----
留友看❗️女性保養選對關鍵成分與劑量才是重點❗️
In this episode, Cody is joined once again by longtime Virtual GM Malissa Baum to tackle one of the most important — and often misunderstood — topics in hospitality today: OTA dependence.OTAs like Expedia, Booking.com, and Airbnb absolutely provide value. They help hotels gain visibility, drive occupancy, and compete in crowded markets. But when properties become too dependent on third-party bookings, the hidden costs can quietly erode profitability, guest loyalty, and long-term brand value.
Ewa and Doug Tweedy, and Dr. Nancy M. Young, the Lillian Wells Professor of Pediatric Otolaryngology at the Ann and Robert H. Lurie Children's Hospital in Chicago, come together to discuss bilateral sensorineural hearing loss. Nancy served as the principal investigator for a clinical trial examining the use of MED-EL's cochlear implants in young children with bilateral sensorineural hearing loss. Ewa and Doug's daughter, Ella, was born deaf in both ears and enrolled in the trial at seven months. The procedure and device have demonstrated safety and efficacy in supporting the development of listening and spoken language skills, with some surprising results. The Tweedy family emphasizes the importance of therapy and parental engagement in achieving positive outcomes, noting that Ella is excelling in a mainstream school. Nancy explains, "Bilateral sensorineural hearing loss is permanent hearing loss. It arises from the inner ear. So we're not talking about temporary hearing loss from, say, fluid in the ear after a routine ear infection. So it usually arises from the inner ear, sometimes from the nerve of hearing. And it's often present at birth in certain children, but it can also have a later onset after birth." Ewa elaborates, "So, at the hospital right after her birth, we had someone come in to perform the newborn hearing screening, and we had two of those done one day after the next, and she did not pass either one of those. So they tried to tell us it might possibly be the fluid in the ears. So we just remained hopeful. But then, after a couple of weeks, we got her retested, again, and she did not pass. And then we went in for what Dr. Young referred to as the ADR so that diagnostic testing could be done for children. And there we found out that she did have the bilateral, so both sides, profound sensorineural hearing loss. We were told she was completely deaf." Doug continues, "I've had some passing information about it previously. I definitely was not an expert, definitely had not done the level of investigation and reading that I've done at this point. It was at least a familiarity to me. I do have a technologist background, so technology is something that has always been an interest to me, and cochlear implants are definitely a very unique technology." #MEDEL #CochlearImplants #Pediatrics #Audiology #ENT #EarlyIntervention #HearingHealth #SensorineuralHearingLoss #NeonatalCare #ChildDevelopment MEDEL.com Listen to the podcast here
Ewa and Doug Tweedy, and Dr. Nancy M. Young, the Lillian Wells Professor of Pediatric Otolaryngology at the Ann and Robert H. Lurie Children's Hospital in Chicago, come together to discuss bilateral sensorineural hearing loss. Nancy served as the principal investigator for a clinical trial examining the use of MED-EL's cochlear implants in young children with bilateral sensorineural hearing loss. Ewa and Doug's daughter, Ella, was born deaf in both ears and enrolled in the trial at seven months. The procedure and device have demonstrated safety and efficacy in supporting the development of listening and spoken language skills, with some surprising results. The Tweedy family emphasizes the importance of therapy and parental engagement in achieving positive outcomes, noting that Ella is excelling in a mainstream school. Nancy explains, "Bilateral sensorineural hearing loss is permanent hearing loss. It arises from the inner ear. So we're not talking about temporary hearing loss from, say, fluid in the ear after a routine ear infection. So it usually arises from the inner ear, sometimes from the nerve of hearing. And it's often present at birth in certain children, but it can also have a later onset after birth." Ewa elaborates, "So, at the hospital right after her birth, we had someone come in to perform the newborn hearing screening, and we had two of those done one day after the next, and she did not pass either one of those. So they tried to tell us it might possibly be the fluid in the ears. So we just remained hopeful. But then, after a couple of weeks, we got her retested, again, and she did not pass. And then we went in for what Dr. Young referred to as the ADR so that diagnostic testing could be done for children. And there we found out that she did have the bilateral, so both sides, profound sensorineural hearing loss. We were told she was completely deaf." Doug continues, "I've had some passing information about it previously. I definitely was not an expert, definitely had not done the level of investigation and reading that I've done at this point. It was at least a familiarity to me. I do have a technologist background, so technology is something that has always been an interest to me, and cochlear implants are definitely a very unique technology." #MEDEL #CochlearImplants #Pediatrics #Audiology #ENT #EarlyIntervention #HearingHealth #SensorineuralHearingLoss #NeonatalCare #ChildDevelopment MEDEL.com Download the transcript here
#高雄 正義站&黃線捷運計劃,平面車位3房全新完工 實品屋預約鑑賞中。 正義站通勤南科,未來捷運串連衛武營、Lalaport。 正義公園,風景入門廳。 陽明國中自由學區07-7801988 洽澄清路227號 https://sofm.pse.is/966q93 ----以上為 SoundOn 動態廣告----
I want to tell you about a little experiment I ran. I was helping a director find and cast actors for some ADR for a film. I reached out to my network and posted in a very popular voiceover group. It was not a complicated audition. Narration piece, sides were provided, instructions were very clear. Basic. I got 208 submissions. And when I sat down to go through them, I am not exaggerating, over half had at least one avoidable error. Not the wrong voice for the role. Not didn't nail the read. Errors that had nothing to do with talent. Errors that happened before the person even opened their mouth. Today I'm going to tell you exactly what those errors were, why they matter more than you think, and what you can do right now to make sure you're not in the half that gets filtered out before anyone hits play. The Breakdown I actually tracked this because data, to me, is everything. 25% of submissions didn't follow directions. Mislabeled files, wrong file formats, ignored tone and approach guidance. Just wrong. 16% asked for information that was already in the email. I sent detailed sides, character notes, tech specs, and one in six people replied to ask me things that were answered in the first two paragraphs of the casting notice. 6% didn't read the provided script. I sent the sides and these people recorded something entirely different. Their own interpretation of what the spot might be, or a section of audio that felt close enough. Not what I asked for. 3% sent demos instead of the requested lines. I said please record these specific lines and they sent me a 90-second reel of things I didn't ask for. Add all of that up and you get 50%. Half of submissions had at least one error that was completely preventable. Why This Matters More Than Talent Here's what I want you to understand about sitting on the other side of that inbox. Most casting directors get hundreds if not thousands of submissions. And when you're casting you're not primarily in the business of finding talent. You're in the business of finding someone you can work with. Talent is table stakes. If you're in the pool you can probably do the job. What differentiates people at that stage is reliability and trustworthiness. Can this person follow instructions? Are they going to make this job harder or easier? Are they going to be a professional when we get into session? A mislabeled file tells me this person doesn't sweat the details. Asking a question that's answered in the brief tells me this person didn't read carefully or doesn't think my time is worth protecting. Sending a demo when I asked for specific lines tells me this person thinks their preferences override mine. And on a session, that is a problem. None of this is about the quality of your voice. It's about the signal you're sending before anyone hears you. Casting directors are reading those signals because it's the fastest way to narrow a pool of 200 down to 20. Fix One: Read the Brief Like It's a Script This is so simple but it requires a genuine habit shift. When you get a script you don't skim it. You read every word. You notice the tone marks, the character notes, the tech specs. You treat it like it matters because it does. The brief is telling you exactly what the casting director needs, in what format, by when. Your job is to do exactly that. Not approximately that. Not mostly that. Exactly that. Read the brief once for the big picture. Read it again before you record. Pay attention to any tone or character direction they've given. Then before you submit read it one more time and compare it to what you're about to send. That's maybe 35 extra seconds. And that's the difference between being in the top half and being in the bottom half of any audition pool. Fix Two: Never Ask a Question That's in the Brief If the answer is in the brief, do not ask the question. I know sometimes it feels safer to double-check, to make sure you're on the right track. But here's what happens in a casting director's inbox when they get a reply to the audition email with a question that was answered in paragraph three. They sigh, they answer it, and they note that you didn't read carefully. If something genuinely isn't clear after two full reads, then ask. Ask a specific, concise question and lead with I want to make sure I have this right, and reference where in the brief the ambiguity is. That shows you read it and found a real gap, not that you skipped it. Fix Three: Do What You're Asked This is the one that requires the most ego management. When they ask for specific lines, record the specific lines. I understand the instinct to send your full demo. Your demo is great. Your demo represents your best work and is designed to show range. But they didn't ask for your demo. They asked for something specific. And the moment you substitute your judgment for theirs you have told them something about how you collaborate. Save the range showcase for when they ask for it. Do the thing they asked you to do, do it well, and let that be your audition. Want to add a small note at the end of the submission? Great. Something like happy to send a demo if useful. That's one sentence. It respects their time and keeps the door open without overriding their instructions. The Bottom Line The voice actors who book consistently, not occasionally but consistently, are not necessarily the most talented people in every room. They're the most professional people in every room. They read the brief, they show up on time, they do what's asked, and they make the casting director's job easy. Talent is abundant. Professionalism is not. In a pool of 200, the person who follows every instruction perfectly has already separated themselves from half the competition before a single note of audio has been heard. You worked so hard to build your voice. You invested in a studio, paid for coaching and demos and all of it. Don't let a mislabeled file be the reason someone never found out how good you are. The brief is the first audition. Pass it. Want to Keep the Conversation Going? Let me know if this resonated. Let me know if you have questions. I would love to chat about your process. Keep me posted on how I can help at mandy@actingbusinessbootcamp.com.
#高雄 正義站&黃線捷運計劃,平面車位3房全新完工 實品屋預約鑑賞中。 正義站通勤南科,未來捷運串連衛武營、Lalaport。 正義公園,風景入門廳。 陽明國中自由學區07-7801988 洽澄清路227號 https://sofm.pse.is/963tyq ----以上為 SoundOn 動態廣告----
The sound of “Stranger Things” has always been huge, cinematic, and unmistakably its own — and the series finale takes that signature style to its most epic scale yet. In this conversation, supervising sound editor Craig Henighan, re-recording mixer Mark Paterson, and dialogue and ADR supervisor Ryan Cole join us to discuss bringing the final chapter to life, from the sonic DNA first established in season one, to the massive battles and emotional moments that define the end of the series. They also break down how the team balanced all of that scale and intensity without losing clarity, dynamics, or the emotional release that makes all “that chaos" work. “The tricky bit is to kind of embrace a lot of that chaos. It's usually like some Demogorgon screaming and just everything's all going on at once. But the key to it is that that chaos ends and you feel that release. That's kind of what makes the audience feel safe. So it's a tricky balance to work out, ‘how clean do we go in, in terms of mixing here, to hear everything else?' We always work through that with the [Duffer Brothers], as well.” —Mark Paterson, Re-recording Mixer, “Stranger Things” season 5 Be sure to check out “Stranger Things,” now streaming on Netflix, in Dolby Vision® and Dolby Atmos®. Please subscribe to Dolby Creator Talks wherever you get your podcasts. You can also check out the video for this episode on YouTube. Learn more about the Dolby Creator Lab and check out Dolby.com. Connect with Dolby on Instagram, Twitter, Facebook, or LinkedIn.
#高雄 正義站&黃線捷運計劃,平面車位3房全新完工 實品屋預約鑑賞中。 正義站通勤南科,未來捷運串連衛武營、Lalaport。 正義公園,風景入門廳。 陽明國中自由學區07-7801988 洽澄清路227號 https://sofm.pse.is/95y9b3 ----以上為 SoundOn 動態廣告----
Lisbeth Bulmash from JAMS joins Voices in Health Law to provide a grounding in what alternative dispute resolution covers. After discussing the basics of what ADR means, Lisbeth discusses issues that commonly bring healthcare parties to pursue ADR. Lisbeth also discusses how AI is currently helping the ADR process along with some cautionary notes.
#高雄 正義站&黃線捷運計劃,平面車位3房全新完工 實品屋預約鑑賞中。 正義站通勤南科,未來捷運串連衛武營、Lalaport。 正義公園,風景入門廳。 陽明國中自由學區07-7801988 洽澄清路227號 https://sofm.pse.is/95ubz6 -- 留友看❗️女性保養選對關鍵成分與劑量才是重點❗️
Spionéiert d'ADR fir Moskau a kann de Ben Streff dat liwweren, wat hie vun anere gefuerdert huet? Déi Froe sinn haut gestallt.
左岸咖啡館乘載巴黎塞納河左岸的人文底蘊,還有每個人對法式生活的美好嚮往。 走進左岸咖啡館,點一杯深焙濃郁的曼特寧風味咖啡,用極致香醇喚醒法式浪漫的靈魂… 享受一個人的獨白時光☕ 我在左岸咖啡館
左岸咖啡館乘載巴黎塞納河左岸的人文底蘊,還有每個人對法式生活的美好嚮往。 走進左岸咖啡館,點一杯深焙濃郁的曼特寧風味咖啡,用極致香醇喚醒法式浪漫的靈魂… 享受一個人的獨白時光☕ 我在左岸咖啡館
左岸咖啡館乘載巴黎塞納河左岸的人文底蘊,還有每個人對法式生活的美好嚮往。 走進左岸咖啡館,點一杯深焙濃郁的曼特寧風味咖啡,用極致香醇喚醒法式浪漫的靈魂… 享受一個人的獨白時光☕ 我在左岸咖啡館
左岸咖啡館乘載巴黎塞納河左岸的人文底蘊,還有每個人對法式生活的美好嚮往。 走進左岸咖啡館,點一杯深焙濃郁的曼特寧風味咖啡,用極致香醇喚醒法式浪漫的靈魂… 享受一個人的獨白時光☕ 我在左岸咖啡館
左岸咖啡館乘載巴黎塞納河左岸的人文底蘊,還有每個人對法式生活的美好嚮往。 走進左岸咖啡館,點一杯深焙濃郁的曼特寧風味咖啡,用極致香醇喚醒法式浪漫的靈魂… 享受一個人的獨白時光☕ 我在左岸咖啡館
In this episode, Burak Ipekci, the Head Concierge at The Royal Horseguards Hotel and General Secretary of Les Clefs d'Or International, shares his case for why the hospitality industry is splitting into two distinct businesses, and why only one of them can justify calling itself a hotel. He explains the "concierge mindset" as a philosophy that should run through every role, why emotional engagement is the only thing that justifies a premium ADR, and why teams that don't feel welcomed at the door will never make guests feel welcomed either.Watch our full conversation here on YouTubeMore in with Burak:What It Takes to Earn the Golden Keys - Burak IpekciHire For The Spark - Burak IpekciEnergy Fit - Burak IpekciMore podcasts with Burak:Mauricio Schuler: Concierge - The Beating Heart of HotelsTravel Trends Podcast: Special Hospitality Series: Inside Les Clefs d'Or with Burak Ipekci & Future Trends in Luxury Travel A few more resources:If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestionsIf you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free.Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.If you want to advertise on Hospitality Daily, here are the ways we can work together.If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
左岸咖啡館乘載巴黎塞納河左岸的人文底蘊,還有每個人對法式生活的美好嚮往。 走進左岸咖啡館,點一杯深焙濃郁的曼特寧風味咖啡,用極致香醇喚醒法式浪漫的靈魂… 享受一個人的獨白時光☕ 我在左岸咖啡館
The hotels winning today aren't just raising rates—they're using smarter systems, better data, and more strategic decision-making to improve profitability, guest experience, and long-term performance.Cody breaks down: Why ADR can be misleading What modern revenue management software actually does The biggest mistakes operators still make And how independent hotels can compete without massive corporate revenue teams
左岸咖啡館乘載巴黎塞納河左岸的人文底蘊,還有每個人對法式生活的美好嚮往。 走進左岸咖啡館,點一杯深焙濃郁的曼特寧風味咖啡,用極致香醇喚醒法式浪漫的靈魂… 享受一個人的獨白時光☕ 我在左岸咖啡館
找工作不再焦慮! 參加YS鋼鐵人職場體驗計畫,讓你在職場脫穎而出! 專為18-29歲青年打造的免費職涯資源: 1.職涯導師陪伴精準求職 2.60小時實戰工作坊 3.知名企業3-5天職場體驗 6/14前報名迎戰三大職場試煉,煉就鋼鐵通才:https://sofm.pse.is/945spj -- 中國科技大學,德國紅點設計大獎超過百座,2025教育部技職之光獲獎數全國第一。台北校區遴近捷運萬芳醫院站、新竹校區遴近台鐵北湖站,步行五分鐘即可到校。把興趣變成實力,讓作品站上國際舞台,中國科技大學歡迎你! https://sofm.pse.is/94manh ----以上為 SoundOn 動態廣告----
What happens when strong travel demand collides with rising costs and global uncertainty? April's data gives us a clearer picture—and it's more nuanced than you might expect. In this episode of The STR Data Lab, Jamie Lane and Bram Gallagher break down the latest U.S. short-term rental performance and what it signals for the critical summer season ahead.On the surface, the numbers look solid: ADR growth is outpacing inflation, demand continues to climb, and booking trends remain resilient. But beneath that strength are important signals hosts and operators can't ignore—elevated inflation, persistent interest rates, and a shifting supply landscape that could reshape competition in the months ahead.The conversation also dives into one of the biggest demand drivers of the year: the upcoming World Cup. While expectations may have started sky-high, the real story is how demand is spreading—not just across host cities, but into nearby “spillover” markets benefiting from longer stays and regional travel patterns. The result? A summer that's shaping up to be strong—but not without complexity.You don't want to miss this episode!Key Takeaways:ADR growth remains a bright spot: Existing operators are seeing ~6%+ year-over-year rate growth—outpacing inflation and signaling continued pricing power.Supply is accelerating (again): New listings are ramping up, especially in World Cup host markets, which could increase competition heading into peak season.Demand is steady—but not explosive: Overall demand is growing, though slightly trailing supply, leading to relatively flat occupancy levels.World Cup impact goes beyond host cities: Nearby and drive-to markets are seeing major “spillover” demand as travelers extend stays and explore multiple destinations.Macro factors still matter: Elevated inflation, high energy costs, and interest rate uncertainty could influence traveler behavior—especially for international bookings.Sign up for AirDNA for FREE
找工作不再焦慮! 參加YS鋼鐵人職場體驗計畫,讓你在職場脫穎而出! 專為18-29歲青年打造的免費職涯資源: 1.職涯導師陪伴精準求職 2.60小時實戰工作坊 3.知名企業3-5天職場體驗 6/14前報名迎戰三大職場試煉,煉就鋼鐵通才:https://sofm.pse.is/94bapz ----以上為 SoundOn 動態廣告----
找工作不再焦慮! 參加YS鋼鐵人職場體驗計畫,讓你在職場脫穎而出! 專為18-29歲青年打造的免費職涯資源: 1.職涯導師陪伴精準求職 2.60小時實戰工作坊 3.知名企業3-5天職場體驗 6/14前報名迎戰三大職場試煉,煉就鋼鐵通才:https://sofm.pse.is/94bav4 ----以上為 SoundOn 動態廣告----
In this master's class episode of the Smart Real Estate Coach Podcast, I sit down with Tim Hubbard for a focused conversation on short-term rentals and why they may be worth considering as a profit center inside your broader real estate strategy. I want to be crystal clear about the lane we stay in here: creative financing is still our core focus. I'm not trying to throw shiny objects at you. But when I find someone who has spent more than a decade building and operating short-term rentals at a high level, while also helping other owners do the same, I think it's worth unpacking what everyday investors can learn and potentially apply. Tim shares how he built a sizable short-term rental portfolio while living in South America, how his company helps owners manage properties across dozens of cities, and why the short-term rental space is more professional, more competitive, and more system-driven than ever. We talk about what short-term rentals actually mean in today's market, why listing across Airbnb and Vrbo matters, how to think about pricing, reviews, technology, tax benefits, and market selection, and what investors should know before converting a long-term rental into a short-term one. If you already own property, or you're buying creatively and looking for more ways to increase cash flow, this episode will give you a practical look at how short-term rentals can fit into the bigger picture. Key Talking Points of the Episode 00:00 Introduction 01:17 Corzly and the concept of virtual property management 02:34 Defining the short-term rental market 03:24 The importance of listing sites like Airbnb and VRBO 04:13 Professional operations and guest expectations 05:28 Costs and structures for property management 07:42 The 3 Payday System explained 09:31 FREE discovery session with Smart Real Estate Coach 10:31 Lessons learned from the short-term rental market 11:34 Top strategies for protecting properties and handling issues 12:43 Managing reviews and guest communication 13:42 Profitability hacks and dynamic pricing tools 14:49 Using data tools to select the best properties (AirDNA) 17:42 Tax benefits and material participation 19:08 Get in touch with Tim and the Short-Term Rental Riches podcast 21:34 Deep dive into the 3 Paydays Live Event Quotables "There's a pretty big difference between professional operators and someone trying to figure out everything on their own." "The number one reason for bad reviews is generally it wasn't cleaned well enough." "If the supply's been going up and the average occupancy and ADR isn't going down, then you know you're at least in a market that's sustaining all new supply." Links Short-Term Rental Riches Podcast https://strriches.com/ 3 Paydays® Live https://3paydayslive.com/podcast Free Discovery Call https://smartrealestatecoachpodcast.com/discovery 3 Paydays® System Mastery Course - Use coupon code for 50% off https://smartrealestatecoach.com/qls Coupon code: pod Apprentice Program https://3paydaysapprentice.com/podcast Masterclass https://smartrealestatecoach.com/masterspodcast 3 Paydays Books https://3paydaysbooks.com/podcast Partners https://smartrealestatecoach.com/podcastresources
Shirika la Umoja wa Mataifa la Mpango wa Maendeleo (UNDP) nchini Tanzania, limetoa mafunzo maalum ya kuwajengea uwezo wa kutatua migogoro kwa njia mbadala (ADR), wasaidizi wa kisheria 126 kutoka kisiwani Pemba, Zanzibar ili kusogeza huduma za kisheria karibu na jamii na kupunguza mrundikano wa kesi mahakamani. Rashid Malekela na taarifa zaidi.
Hii leo jaridani tunaangazia ujumbe wa António Guterres hii leo huko Addis Ababa nchini Ethiopia, wanawake wanaowasili Ulaya kufuatia ukeketaji wa lazima katika nchi zao, na mafunzo ya kutatua migogoro kwa njia mbadala Zanzibar.Huu ndio mkutano wangu wa mwisho kama Katibu Mkuu wa Umoja wa Mataifa, amesema António Guterres, baada ya mkutano wa 10 wa pamoja wa Muungano wa Afrika na Umoja wa Mataifa hii leo huko Addis Ababa, Ethiopia, huku akijinasibu kuwa ushirikiano kati ya vyombo hivyo wakati wa kipindi chake cha miaka 10 umekuwa moja ya mifano imara ya ushirikiano thabiti wa kimataifa.Shirika la Umoja wa Mataifa la Mpango wa Maendeleo (UNDP) nchini Tanzania, limetoa mafunzo maalum ya kuwajengea uwezo wa kutatua migogoro kwa njia mbadala (ADR), wasaidizi wa kisheria 126 kutoka kisiwani Pemba, Zanzibar ili kusogeza huduma za kisheria karibu na jamii na kupunguza mrundikano wa kesi mahakamani.Wanawake wengi wahamiaji na wakimbizi kutoka Afrika wanaowasili barani Ulaya wakisaka usalama na maisha bora hujikuta wakikabiliwa na majeraha ya kiwewe, changamoto za lugha na kutengwa kijamii. Nchini Ujerumani, shirika lililoanzishwa na wakimbizi, la AfroKids International, linafanya kazi ya kuwapa matumaini na msaada wanawake hao, hususan manusura wa ukeketaji au FGM. Akizungumza na Flora Nducha Idhaa hii kandoni mwa mkutano wa 70 wa Kamisheni ya Hali ya Wanawake Duniani CSW70 uliomalizika mwezi uliopita hapa Umoja wa Mataifa, Farina Gorma afisa mkuu wa shirika hilo la kimataifa katika ofisi ya Stuttgart amesema wanawake wengi wanaowasili Ulaya hukumbana na mtihani hasa wa kupata huduma za afya, msaada wa kisheria na usaidizi wa kisaikolojia..Mwenyeji wako ni Anold Kayandai, karibu!
Dive into the recording booth with Zealed Fujoshi at Anime Milwaukee 2026 as we sit down with the phenomenal voice actress and ADR Director, Felecia Angelle! From voicing powerful anime heroines to iconic video game characters, Felecia gives us an exclusive look into her incredible career and the art of bringing fan-favorite characters to life.About Our Guest:Felecia Angelle is an immensely talented voice actress and ADR director who has been a major force in the English dubbing industry for over a decade. Whether she is stepping into the shoes of a quirky quintuplet, an invisible hero, or an eccentric astrologist, Felecia's dynamic vocal range has made her a standout favorite among fans worldwide. Beyond her acting, her work behind the scenes as an ADR Director has helped shape some of the biggest dubs in anime!
Get ten billion percent excited, anime fans! Zealed Fujoshi is coming to you from Anime Milwaukee 2026, and this time we're sitting down with the legendary voice actor, ADR director, and adaptive writer, Aaron Dismuke! From his groundbreaking early days in the industry to voicing some of the smartest and most iconic characters in modern anime, Aaron shares his incredible journey behind the microphone.About Our Guest:Aaron Dismuke has been a staple of the English dubbing community since he was just 9 years old. He made anime history when he was cast as Alphonse Elric in the original 2003 Fullmetal Alchemist, becoming one of the youngest voice actors to ever co-lead a major anime series. Fast forward to today, and Aaron has grown into a powerhouse talent, bringing to life beloved geniuses, shy heroes, and intense rivals!
In this episode, Sofia Vandaele, General Manager of the InterContinental New York Barclay and Regional Director for IHG Lifestyle and Luxury, shares an operator's read on running a flagship hotel in 2026. You'll hear how she manages cost discipline when expenses have outpaced ADR recovery, why she frames union work as a framework to build on, where AI is showing up in her operation, and how the Barclay is using its 100th anniversary to deepen guest connection. Sofia closes on what she sees as the real pressure on hotel leaders right now: the gap between staying competitive and staying relevant.Sofia is interviewed by Emily Goldfischer, founder of hertelier and Hospitality Daily's career correspondent. Read the companion article on Hertelier: Sofia Vandaele on her career journey.Listen to part one of their conversation here: Career Growth Comes From Saying Yes Before You're Ready A few more resources:If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestionsIf you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free.Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.If you want to advertise on Hospitality Daily, here are the ways we can work together.If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
Part I: The Travel Advisor as Curator00:00:27Erina Pindar, COO of SmartFlyer, argues that the travel advisor's core product is less about access but more so curation and personalization: the construction of high-emotional-impact moments that exist outside the algorithm and cannot be replicated through self-booking.In Part I of this episode, Erina walks through how SmartFlyer conceptualizes experiences designed to generate genuine surprise for HNW clients, why safari travel has seen a measurable resurgence in demand post-pandemic, and what the rise of multi-generational, long-stay itineraries signals about how the most valuable travel clients are beginning to define the category for themselves.This episode was made possible in partnership with SmartFlyer.SmartFlyer works with hotel owners and management companies looking to access a HNW traveler base that sits outside standard distribution channels. Reach out to learn more.hello@smartflyer.com Learn more about SmartFlyer hereFollow SmartFlyer on InstagramPart II: The Art of Emotional Storytelling: How Airelles Builds Ultra-Luxury Around History & Generosity00:09:54Anne-Laure Ollagnon is the CEO of Airelles, the French ultra-luxury hotel group owned by entrepreneur Stéphane Courbit, whose portfolio of historic properties spans France and, as of this month, Italy. She joined the group in 2007 when Courbit acquired the original property in Courchevel, bringing a background in M&A law that shaped her approach to transforming heritage buildings into destination assets.Airelles follows a full ownership model across almost all of its portfolio: Airelles Courchevel, Airelles Val d'Isère, Château de la Messardière and Pan Deï Palais both in Saint-Tropez, La Bastide de Gordes in Provence, and Palladio Venice on the island of Giudecca.The one exception is Le Grand Contrôle, the only hotel inside the grounds of the Palace of Versailles, which Airelles operates under a concession with the French government. It is arguably the most precise expression of what the brand stands for: identifying sites of irreplaceable historic significance and restoring them into experiences that could not exist anywhere else. Across all of it, Airelles has grown without third-party management contracts, maintaining direct operational control and brand integrity at every property.In this episode, Nadine sits down with Anne-Laure Ollagnon to explore what it really takes to build and run an ultra-luxury hotel group rooted in historic properties, emotional storytelling, and a culture of generosity that institutional capital structures are rarely designed to sustain.Interview Highlights:The difference between family office capital and institutional capital in ultra-luxury, and how that impacts the guest experienceHow Airelles won the Palace of Versailles tender against more than fifteen competing hotel groupsThe six-year acquisition and authorization process for Airelles Palladio Venice, and what patience as a development discipline actually costsAirelles' philosophy behind owning and operating distinct hotelsWhat Anne-Laure looks for when evaluating a new asset, and why emotion is the first filter before any underwriting beginsHow a high-end hotel under 50 keys justifies its ADR and operates profitably without relying on volumeAnne-Laure's view on where ultra-luxury is headingLearn more about Airelles hereFollow Airelles on Instagram hereFollow the latest opening in Venice on Instagram: the Airelles PalladioFollow The Stanza on Instagram
In this episode, Cody & Meagan dive into one of the most overlooked opportunities in hospitality: the small revenue levers that quietly drive big results.Everyone talks about ADR and occupancy—but the most successful properties know that real growth comes from maximizing revenue per guest, not just filling rooms.
Celebrating 200 episodes of the Suite Spot!
Peak season is here, and I know a lot of you are gearing up the same way you always have… watching your calendar, adjusting pricing, and hoping the algorithm works in your favor. But in this episode of Branded & Booked, I'm challenging that entire approach. Because the biggest shift you can make right now isn't tactical, it's foundational. You're not just managing listings. You're building a business. And if your strategy starts and ends with OTAs, you're building it on borrowed land. Inside this episode, I walk through the mindset shift that separates hosts who stay stuck in the cycle of price tweaking and platform dependency from those who actually build something scalable and sustainable. I share what it looks like to step out of obsessing over Airbnb performance and into building a brand, an audience, and a direct booking ecosystem that gives you real control. I also pull back the curtain on what this has looked like at Cabins on the Cumberland, including hitting nearly 50% direct bookings on one cabin and outperforming market ADR before even experiencing a full peak season with the full property complete. Not as a highlight reel, but as proof of what happens when you commit to long-term strategy over short-term wins. You'll start to see why the real risk isn't seasonality or competition, it's building something you don't actually own. And what becomes possible when you shift your focus to branding, marketing, and guest experience in a way that compounds over time. Because the goal isn't just to fill your calendar this season. It's to build a brand, a system, and a business that keeps it full. If you're ready to stop relying on OTAs and start building a brand that drives direct bookings, you can learn more about working with us at theweberco.com. And if you want hands-on support building your brand, marketing strategy, and direct booking systems, our agency offers both done-for-you services and consulting to help you get there.
WARNING: For today only, avoid recording ADR, baking bread, solving math equations, and watching movies starring Will Smith. Learn more about your ad choices. Visit megaphone.fm/adchoices