Podcasts about hostfully

What's really happening in the UK short-term rental market heading into 2026?In this episode of the Host Planet Podcast – powered by Hostfully – Sally Henry, VP of Business Development at Key Data, breaks down late-booking trends, the right OTA vs direct mix, why pricing discipline matters, and how hosts/managers can lock in early demand for peak periods.1:15 What's happening in the UK's STR industry in 2025?4:52 Is late booking the new normal?6:51 Hosts need to cover their costs8:27 Property managers need to be agile10:59 OTA channels are growing at the expense of direct bookings  14:04 What's a good mix of OTA channels and direct bookings?16:37 Rates are holding firm – pricing discipline is important18:02 The holy grail is to get the early bookings19:43 How to prepare for Christmas and New Year 21:01 Short-term rentals are outperforming hotels in Scotland and Wales 22:24 Get on every channel you can and understand your pricing and competitors23:23 Find out more about Key Data: https://www.keydatadashboard.com/products/prodata?utm_source=referral&utm_medium=partner&utm_campaign=holiday_cottage_handbookLink to the Key Data report: https://www.keydatadashboard.com/uk-quarterly-reportLooking for a great PMS or digital guidebook? You need Hostfully!Check out these special offers:Property Management Software: Get $500 off onboarding by using the code PLANET500.Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.Click here to sign up for Hostfully: https://tinyurl.com/3ay8bhtkKeen to book a Hostfully demo? Click here to connect with Frank Bosi: https://tinyurl.com/Hostfully-DemoEmail Frank: frank@hostfully.com Host Planet: https://www.hostplanet.club/James Varley: https://www.linkedin.com/in/jdsvarley/Sally Henry: https://www.linkedin.com/in/sally-henry-3516229/Key Data: https://www.keydatadashboard.com/products/prodata?utm_source=referral&utm_medium=partner&utm_campaign=holiday_cottage_handbookEpisode to check next: Welsh Holiday Let Owners Are Giving Up: https://www.youtube.com/watch?v=SB-a8ZM5xWU&t=1sHost Planet Podcast is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: info@hostplanet.club#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer #SallyHenry #KeyData #Data #Trends #UKMarket

The right tech stack could give you back your time, your freedom, and the space to focus on what truly lights you up in your business.In this episode, I sit down with Margot Schmorak, CEO and co-founder of Hostfully, to explore how the right property management software can transform your short-term rental business. Margot isn't just another tech executive—she's a visionary leader who believes technology should simplify your operations, elevate your guest experience, and help you reclaim your time.We dive into what really matters when choosing tools for your rental business—from selecting a property management system that scales with you, to optimizing your workflows, to building a cohesive tech foundation that supports both growth and balance.Margot also shares her journey from big tech to entrepreneurship, her philosophy on human-centered technology, and how she leads a company rooted in joy, purpose, and personal growth. Beyond business, she opens up about finding harmony as a CEO, mom, and lifelong learner.This episode is a must-listen for hosts and entrepreneurs ready to use technology intentionally. Margot's insights will inspire you to design a business that runs efficiently, aligns with your values, and gives you the freedom to focus on what matters most.HIGHLIGHTS AND KEY POINTS:[00:58] A short introduction about our guest Margot Schmorak and shares her vision for building Hostfully around human connection, real-world impact, and a culture that uplifts people[04:07] Margot highlights how hiring for passion and fostering authenticity are key to building a thriving, people-centered culture[07:15] Margot breaks down the essentials of building a strong tech stack that drives bookings, streamlines operations, and supports long-term business growth[11:14] Margot emphasizes the importance of starting with the right property management software and choosing tools that can scale with your business through integrations [14:22] How to shop smart for property management software and the importance of spotting red flags in emerging technology[19:39] Margot's insights on using AI to elevate customer experience, strengthen team efficiency, and personalize communication at Hostfully[22:35] Margot's perspective on overcoming “Shiny Object Syndrome” to build a focused, intentional tech strategy [24:30] The importance of aligning technology and planning with clear goals to set up a strong start for the new year[28:06] Margot's perspective on revisiting annual plans and adapting to change while staying confident in the industry's long-term growth [29:39] Margot's outlook on the next big shifts shaping the short-term rental industry from AI innovation to a new era of professionalism [32:15] Margot's reflections on rediscovering joy, grace, and the freedom to be imperfect outside of work[37:55] Margot's journey toward embracing joy, self-compassion, and the simple art of celebrating life's small wins[42:51] The lightning round Golden Nuggets:“One of the most important things is to make sure that you're hiring people into jobs that they're really excited about.”“When you're selecting tech, it's really critical to not only know where your business is today, but where you want to be in the...

Booking windows are shrinking and winter is coming – so how should hosts price the shoulder season?In this episode of Host Planet Bitesize – powered by Hostfully – Siana Vesselinova from PriceLabs breaks down UK summer trends, why you shouldn't panic-drop rates, and the pricing and occupancy signals to watch as we head into winter.You'll learn practical tactics to capture demand in a slower market: flexible minimum stays, dynamic minimum stay settings, workation-friendly policies, and how to use PriceLabs to set smarter rates. We also cover why knowing your financials and floor rates matters more than ever.Plus: Host Planet Roadshow details and how to start a 30-day free trial with PriceLabs.2:00 Summer trends in the UK3:34 The booking window is shortening5:03 Don't panic and tank your rates too quickly6:23 Pricing and occupancy trends heading into winter7:29 Tips to capture demand in a slower market9:39 Flexibility and minimum stays10:57 Travel trends, including workations12:39 How PriceLabs helps STR hosts14:47 How PriceLabs works when setting rates16:10 Dynamic minimum stay settings17:28 The importance of knowing your financials18:45 Host Planet Roadshow19:30 30-day free trial with PriceLabs: https://hello.pricelabs.co/?utm_source=hostplanet&utm_medium=referral&utm_campaign=hostplanet&utm_term=hpLooking for a great PMS or digital guidebook? You need Hostfully!Check out these special offers:Property Management Software: Get $500 off onboarding by using the code PLANET500.Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.Click here to sign up for Hostfully: https://tinyurl.com/3ay8bhtkKeen to book a Hostfully demo? Click here to connect with Frank Bosi: https://tinyurl.com/Hostfully-DemoEmail Frank: frank@hostfully.com Host Planet: https://www.hostplanet.club/James Varley: https://www.linkedin.com/in/jdsvarley/Siana Vesselinova: https://www.linkedin.com/in/sianavesselinova13/PriceLabs: https://hello.pricelabs.co/?utm_source=hostplanet&utm_medium=referral&utm_campaign=hostplanet&utm_term=hpEpisode to check next: Master Your Minimum Stay Strategy with PriceLabs: https://www.youtube.com/watch?v=TivYkUjBrMI&t=1sHost Planet Bitesize is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: info@hostplanet.club#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer #PriceLabs #DynamicPricing #SianaVesselinova

In this episode of the Host Planet Podcast – powered by Hostfully – Natalie Dowling breaks down DAC7 – the EU directive changing how short-term rental income is reported and taxed.We cover:- What DAC7 is and why it was introduced.- How it affects hosts and property management companies.- Who's responsible for data collection and reporting.- How to stay compliant — and what happens if you don't.- The real penalties for getting DAC7 wrong.Many STR businesses are still in the dark about DAC7 – this episode gives you the clarity you need to stay ahead, stay compliant, and protect your business.0:49 What is DAC7 and why was it introduced?6:32 How DAC7 affects short-term rental hosts and property managers8:02 The platform authority is responsible for reporting8:30 How to collect data and report earnings 11:10 Some companies are still in the dark about DAC712:24 Where property management companies can go for help13:49 Where PMCs should start15:49 Can an accountant deal with this?17:21 The difference between personal and company set-ups on the OTAs like Airbnb and Booking.com18:44 The potential penalties of not complying with DAC7Blog post featuring key links: https://www.hostplanet.club/post/dac7-what-every-short-term-rental-business-needs-to-knowLooking for a great PMS or digital guidebook? You need Hostfully!Check out these special offers:Property Management Software: Get $500 off onboarding by using the code PLANET500.Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.Click here to sign up for Hostfully: https://tinyurl.com/3ay8bhtkKeen to book a Hostfully demo? Click here to connect with Frank Bosi: https://tinyurl.com/Hostfully-DemoEmail Frank: frank@hostfully.com Host Planet: https://www.hostplanet.club/James Varley: https://www.linkedin.com/in/jdsvarley/Natalie Dowling: https://www.linkedin.com/in/natalie-dowling-53b52171/Hartford Consulting: https://www.hartfordconsultants.co.uk/Episode to check next: Welsh Holiday Let Owners Are Giving Up: https://www.youtube.com/watch?v=SB-a8ZM5xWUHost Planet Podcast is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: info@hostplanet.club#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer #DAC7 #NatalieDowling #HartfordConsulting

In this special solo episode of Host Planet Bitesize – powered by Hostfully – James Varley shares everything you need to know about Holiday Let Success – a free, one-day event taking place on Tuesday 11 November at Sykes Holiday Cottages HQ in Chester.1:47 Holiday Let Success: Tuesday 11 November at Sykes HQ in Chester2:38 The speakers and topics you can look forward to3:24 Alistair Handyside from PASC UK will be discussing lobbying efforts3:52 Zak Ali from Launchbase will be talking about data and revenue management 4:16 Matt Jeffery on holiday let taxes4:42 Avantio's Finlay Nesbitt on direct bookings5:00 Ian Thompson from Beyond will be talking about market pacing5:10 Johanne Hedges from the LiBi Collection on wowing your guests with luxury products5:28 Louis Andrews from OVO Network on elevating the guest experience5:48 Harriet Kerr from Sykes Holiday Cottages6:02 Sharon Biggar from PriceLabs on how to master dynamic pricing6:10 Steven Core from VoltShare on increasing revenue with EV charging6:30 Robin Clifford from Guesty on self-driving homes (yes, really!)6:48 Learn from the best, network, and share knowledge7:30 This event is 100% free – and includes a free lunch and free glass of fizz!Holiday Let Success is now fully booked. See you in Chester! Keen to attend our next events? Grab a ticket for the Host Planet Roadshow today: https://www.hostplanet.club/host-planet-roadshowAgenda for Holiday Let Success: https://www.hostplanet.club/post/agenda-confirmed-for-holiday-let-success-free-event-for-short-term-rental-professionalsHost Planet: https://www.hostplanet.club/Sykes Holiday Cottages: https://www.sykescottages.co.uk/letyourcottage/Looking for a great PMS or digital guidebook? You need Hostfully!Check out these special offers:Property Management Software: Get $500 off onboarding by using the code PLANET500.Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.Click here to sign up for Hostfully: https://tinyurl.com/3ay8bhtkKeen to book a Hostfully demo? Click here to connect with Frank Bosi: https://tinyurl.com/Hostfully-DemoEmail Frank: frank@hostfully.com Episode to check next: Why Short-Term Rental Hosts Should Attend SCALE UK in Manchester: https://www.youtube.com/watch?v=V3UFdoHuDUw&t=1sHost Planet Bitesize is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: info@hostplanet.club#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer #HolidayLetSuccess #SykesHolidayCottages #Chester

In this episode of the Host Planet Podcast – powered by Hostfully – Canadian STR expert Chad Harker shares his journey from ‘host hacking' to scaling a successful vacation rental business.Chad discusses how to deliver unforgettable guest experiences and drive direct bookings through social media. He also taps into the power of community and user-generated content, diving into key market trends that influence business growth – from experiential stays to the ripple effects of U.S. travel politics.Join us to learn Chad's top lessons for hosts ready to enhance their Airbnb hosting skills and achieve significant growth in their vacation rental businesses.0:48 Donald Trump's impact on the Canadian vacation rentals market 2:34 Canadian tourists are shunning the US4:46 Chad's ‘host hacking' journey in short-term rentals6:34 Chad's biggest lessons learned 7:56 How to deliver a great guest experience 8:46 How to drive direct bookings10:25 Hospitality is key11:21 How to scale a vacation rental business13:08 Join your local Facebook group14:47 Key trends, including experiential stays16:30 Driving direct bookings through social media17:57 User-generated content19:43 Favourite brands: Boostly and Linkbase20:52 Individual shout-out: Braydon Ross (AKA @MrAirbnb)22:09 Number one lesson learnedLooking for a great PMS or digital guidebook? You need Hostfully!Check out these special offers:Property Management Software: Get $500 off onboarding by using the code PLANET500.Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.Click here to sign up for Hostfully: https://tinyurl.com/3ay8bhtkKeen to book a Hostfully demo? Click here to connect with Frank Bosi: https://tinyurl.com/Hostfully-DemoEmail Frank: frank@hostfully.com Host Planet: https://www.hostplanet.club/James Varley: https://www.linkedin.com/in/jdsvarley/Chad Harker: https://www.linkedin.com/in/chad-harker-50a839282/Episode to check next: Mastering OTA Strategies for Direct Bookings and Brand Growth: https://www.youtube.com/watch?v=Sa3wvkT-zRM&t=4sHost Planet Podcast is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: info@hostplanet.club#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer #ChadHarker #Canada #Trump #DonaldTrump

In this episode of Host Planet Bitesize – powered by Hostfully – we explore how photography can revolutionise your vacation rental business.Frank Bosi from Hostfully shares expert insights on lighting, composition, storytelling, and detail shots that can elevate your property's appeal.Learn why investing in professional photography is essential for maximising bookings and revenue, how to maintain consistency across your images, and the importance of making each photo tell a story that captivates potential guests.Connect with Frank to learn more about Hostfully's property management system and digital guidebooks tailored for short-term rentals: frank@hostfully.com1:53 Photography can make or break your vacation rental business3:29 Lighting is everything4:34 Use a wide-angle lens5:07 Take at least two photos per room and keep your angles consistent5:33 Invest in professional photography5:50 Declutter your rental6:44 Tell a story with your photos8:08 Zoom in on the details of the property9:17 The stay needs to live up to the photos12:46 Get in touch with Frank about Hostfully's PMS and digital guidebookBook a demo with Frank: https://tinyurl.com/Hostfully-DemoEmail Frank: frank@hostfully.comLooking for a great PMS or digital guidebook? You need Hostfully!Check out these special offers:Property Management Software: Get $500 off onboarding by using the code PLANET500.Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.Click here to sign up for Hostfully: https://tinyurl.com/3ay8bhtkHost Planet: https://www.hostplanet.club/James Varley: https://www.linkedin.com/in/jdsvarley/Episode to check next: How to Achieve 5-Star Reviews – with Hostfully's Frank Bosi: https://www.youtube.com/watch?v=pTsYs93whHA&t=11sHost Planet Bitesize is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: info@hostplanet.club#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer #Photography #AirbnbPhotography

In this episode of the Host Planet Podcast – powered by Hostfully – Damian Sheridan previews SCALE UK, taking place in Manchester on 12-13 November.Discover why attending short-term rental events is crucial for operators looking to enhance their guest experience and achieve more direct bookings.Damian outlines who will gain the most from attending, ranging from hosts with a single rental to property managers growing their portfolios. Learn how to maximise the two days of valuable talks and networking opportunities for substantial business growth in the vacation rentals market. Secure your spot for SCALE UK: https://scalerentals.show/Contact Damian Sheridan: damian@scalerentals.showOrganised by Host Planet and Sykes Holiday Cottages, Holiday Let Success will be held in Chester on 11 November (the day before SCALE UK). It's free to attend. Register here: https://www.hostplanet.club/events0:53 SCALE UK is heading to Manchester 1:56 The importance of hosting short-term rental events outside London5:33 Speakers and sessions7:07 Who should attend SCALE UK8:08 Getting the most out of networking opportunities 11:02 Impactful talks and panels – for attendees and exhibitors 12:58 Learning from property managers who have been there and done it14:26 The challenges associated with organising events in the STR world16:34 How to get the most out of the event17:48 The biggest lessons learned from 19 previous events18:53 Book your ticket for SCALE UK: https://scalerentals.show/19:38 Holiday Let Success will be held a day before SCALE UK in Chester (just an hour's drive from Manchester). Register here: https://www.hostplanet.club/events20:01 If you want to grow your business successfully, attend SCALE UKLooking for a great PMS or digital guidebook? You need Hostfully!Check out these special offers:Property Management Software: Get $500 off onboarding by using the code PLANET500.Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.Click here to sign up for Hostfully: https://tinyurl.com/3ay8bhtkKeen to book a Hostfully demo? Click here to connect with Frank Bosi: https://tinyurl.com/Hostfully-DemoEmail Frank: frank@hostfully.com Host Planet: https://www.hostplanet.club/James Varley: https://www.linkedin.com/in/jdsvarley/Damian Sheridan: https://www.linkedin.com/in/damiansheridan/SCALE Rentals: https://scalerentals.show/Episode to check next: Winning World Cup Hosting Strategies: Boost Your Bookings with Tyann Marcink Hammond: https://www.youtube.com/watch?v=RXB7ZPKRqNg&t=1sHost Planet Podcast is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: info@hostplanet.club#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer #SCALE #SCALEUK #SCALERentals

In this episode of Host Planet Bitesize, we dive into how to enhance the guest experience and simplify check-ins for vacation rentals.Frank Bosi from Hostfully shares expert tips on transforming the often stressful moments of arrival and departure into seamless five-star experiences. With effective communication and smart technology, such as smart locks and thermostats, hosts can improve not only guest satisfaction but also boost their business growth.We discuss key strategies: first, winning at arrival ensures better reviews; clear pre-arrival messages and a reliable self-check-in setup can alleviate guest stress at check-in.Second, utilising smart guest-friendly controls like thermostats keeps comfort levels optimal while minimising costs.Finally, automating check-out messages and using tech to manage cleaning schedules simplifies operations and supports smooth turnovers. Tune in to discover how Hostfully helps streamline these processes for Airbnb hosts and short-term rental professionals.1:58 The most stressful moment for guests (and hosts!)3:12 Clear communication is essential4:34 Use a smart lock5:20 Use a smart thermostat 5:57 Self-check-in is freedom for everyone7:06 Don't forget check-out!8:21 Leverage your tech stack for a smooth turnover12:04 Operate a smooth check-in process with Hostfully: https://tinyurl.com/3ay8bhtkLooking for a great PMS or digital guidebook? You need Hostfully!Check out these special offers:Property Management Software: Get $500 off onboarding by using the code PLANET500.Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.Click here to sign up for Hostfully: https://tinyurl.com/3ay8bhtkKeen to book a Hostfully demo? Click here to connect with Frank Bosi: https://tinyurl.com/Hostfully-DemoEmail Frank: frank@hostfully.com Host Planet: https://www.hostplanet.club/James Varley: https://www.linkedin.com/in/jdsvarley/Frank Bosi: https://www.linkedin.com/in/frank-bosi-375a5817/Hostfully: https://tinyurl.com/3ay8bhtkEpisode to check next: How to Achieve 5-Star Reviews – with Hostfully's Frank Bosi: https://www.youtube.com/watch?v=pTsYs93whHA&t=11sHost Planet Bitesize is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: info@hostplanet.club#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer #FrankBosi #CheckIn #CheckOut

Holiday let operators in Wales are leaving (or attempting to leave) the sector in droves due to the onerous 182-day letting threshold imposed by the government.Nicky Williamson from PASC UK joins this week's Host Planet Podcast – powered by Hostfully – to paint a grim picture for the self-catering sector in the Principality. She explains that around half of operators are missing the threshold – which is triggering unexpected costs, lost livelihoods, and a mental health crisis.Nicky is encouraging Welsh operators to respond to a government consultation on refinements to the self-catering sector: https://www.gov.wales/proposed-refinements-classification-self-catering-properties-local-tax-purposesWhy listen:- Nicky explains what happens if you don't reach 182 days – and how much it can cost.- She also outlines why poor data is driving poor policy, and what a fair, evidence-based threshold could look like.- Despite the pressure, Nicky believes there is a path to a smarter framework – and a brighter future – for Welsh holiday letting.1:00 The 182-day threshold in Wales2:09 The impact of the threshold on operators in Wales5:04 About 50% of operators are failing to reach 182 days5:52 What happens if you fail to reach 182 days6:44 This impact is costing operators thousands of pounds8:06 Operators are giving up – and there's a mental health crisis9:30 There's only one solution: we need to lower 18210:12 What's a reasonable threshold?11:18 Politicians certainly do not have the right data – just look at the policy decisions12:17 What does statutory registration done well look like?13:43 The impact of the wider tourism industry in Wales15:44 The consultation has put the issue back in the spotlight20:27 What operators are doing to reach the threshold21:39 Message to Welsh operators in relation to the consultation22:22 Fair and minimum grace period23:13 The original intention of the Welsh government26:01 How the Welsh political landscape might change the situation28:08 Message to Wales First Minister Mark Drakeford28:48 Holiday letting in Wales can have a bright future30:23 PASC UK: ⁠⁠https://www.pascuk.co.uk/⁠⁠32:22 Shout-out for all the membersLooking for a great PMS or digital guidebook? You need Hostfully!Check out these special offers:Property Management Software: Get $500 off onboarding by using the code PLANET500.Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.Click here to sign up for Hostfully: ⁠⁠https://tinyurl.com/3ay8bhtk⁠⁠Keen to book a Hostfully demo? Click here to connect with Frank Bosi: ⁠⁠https://tinyurl.com/Hostfully-Demo⁠⁠Email Frank: frank@hostfully.comHost Planet: ⁠⁠https://www.hostplanet.club/⁠⁠James Varley: ⁠⁠https://www.linkedin.com/in/jdsvarley/⁠⁠PASC UK: https://www.pascuk.co.uk/Episode to check next: Why the Host Planet x STAA Roadshow Matters for UK Hosts: https://www.youtube.com/watch?v=y1cVI06GHvk&t=3sHost Planet Podcast is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: ⁠⁠info@hostplanet.club⁠⁠#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer #PASCUK #Wales #NickyWilliamson

In this Host Planet Bitesize episode, Frank Bosi from Hostfully shares essential insights on optimising your Airbnb listing to drive direct bookings and enhance the guest experience.Discover quick wins that truly move the needle on revenue management and elevate your vacation rentals to new heights. Great photos get the click, but a fully optimised listing, smart pricing strategies, and the right tech stack convert those clicks into stays.Key takeaways:Nail the click-to-book journey. Photos earn attention, but headlines and first lines sell the stay. Write a clear, benefit-led title, a compelling, scannable description, and showcase high-impact amenities.Use your tools to compound results. Optimise and actually use your tech stack – PMS, channel manager, and digital guidebooks – to automate messaging, surface amenities, and keep pricing tight.Keep it fresh and guest-friendly. Refresh copy, photos, and availability regularly, and consider long-stay discounts to boost conversion and occupancy. Consistency wins more than one-off tweaks.2:16 Great photos will get people to click – but your listing needs to be fully optimised2:48 How to get your headline right3:52 Write a compelling description4:55 Highlight the amenities you offer5:50 Optimise and leverage your tech stack6:59 Consider offering discounts for longer stays7:13 Keep your listing fresh9:15 Work with the right tech – give Hostfully a try:11:51 Hostfully's PMS and digital guidebooks: https://tinyurl.com/3ay8bhtkBook a demo with Frank: https://tinyurl.com/Hostfully-DemoEmail Frank: frank@hostfully.comLooking for a great PMS or digital guidebook? You need Hostfully!Check out these special offers:Property Management Software: Get $500 off onboarding by using the code PLANET500.Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.Click here to sign up for Hostfully: https://tinyurl.com/3ay8bhtkHost Planet: https://www.hostplanet.club/James Varley: https://www.linkedin.com/in/jdsvarley/Episode to check next:Host Planet Bitesize is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: info@hostplanet.club#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer #FrankBosi

In this episode of the Host Planet Podcast – powered by Hostfully – industry veteran Annie Holcombe discusses how to design a robust OTA distribution plan that enhances direct bookings and ensures business growth.Learn how to leverage platforms like Booking.com to launch successfully while building a strong brand that compounds revenue and reduces owner churn. We'll explore common mistakes in revenue management, effective solutions from Annie & Co, and how AI is transforming the landscape of Airbnb and vacation rental hosting.Key takeaways:1. Build a deliberate OTA mix. Treat OTAs as demand partners, not a crutch: choose channels by guest profile, set clear pricing/availability rules, and create a playbook for launching new channels (e.g., Booking.com) without breaking your margins.2. Win the brand game to cut churn. Clear positioning + consistent comms + transparent reporting = loyal owners. Most churn stems from mismanaged expectations and weak storytelling; fix your onboarding, dashboards, and cadence.3. Grow owners with a defined ICP and modern tooling. Know your ideal client, market to their pains, and use AI for faster copy, segmentation, and ops. Documented processes beat heroics – and make your acquisition engine repeatable.0:09 How to create a smart OTA distribution strategy1:33 Building a brand (and revenue)2:51 Getting listed on a new OTA, like Booking.com5:11 How to grow your brand7:13 Annie & Co – the problems it will solve8:46 Annie's ideal clients10:30 The common mistakes property management companies are making11:59 Owner churn – and how you can avoid it13:04 How to acquire more owners 14:02 AI – and how it's changing the business15:48 Alex & Annie: The Real Women of Vacation Rentals18:12 Favourite brand: Abode Luxury in Park City19:20 Individual shout-out: Tyann Marcink Hammond20:48 Biggest lesson learned: there are no certaintiesLooking for a great PMS or digital guidebook? You need Hostfully!Check out these special offers:Property Management Software: Get $500 off onboarding by using the code PLANET500.Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.Click here to sign up for Hostfully: https://tinyurl.com/3ay8bhtkKeen to book a Hostfully demo? Click here to connect with Frank Bosi: https://tinyurl.com/Hostfully-DemoEmail Frank: frank@hostfully.com Host Planet: https://www.hostplanet.club/James Varley: https://www.linkedin.com/in/jdsvarley/Annie Holcombe: https://www.linkedin.com/in/annie-holcombe-vrgal/Annie & CO: https://anniecosolutions.com/Episode to check next: Winning World Cup Hosting Strategies: Boost Your Bookings with Tyann Marcink Hammond: https://www.youtube.com/watch?v=RXB7ZPKRqNg&t=1sHost Planet Podcast is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: info@hostplanet.club#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer #AnnieHolcombe

In this episode of Host Planet Bitesize, we dive into reviews – and how you can achieve five stars every time that help you to drive direct bookings and enhance your guest experience.Frank Bosi from Hostfully shares a simple, repeatable system for earning five-star reviews, covering everything from the initial impression to the crucial follow-up after checkout.Discover how you can streamline operations for cleaner day-to-day management and build stronger communication with your guests. If you're aiming for more five-star ratings and want to elevate your vacation rental hosting game, this episode is packed with invaluable insights.2:26 Five-star reviews don't happen by chance3:00 Make sure your rental is spotless3:49 First impressions count4:49 Over-communicate (but don't annoy guests)5:52 Set up for success on check-out6:58 Ask for a review9:39 How Hostfully can boost your guest communication11:13 Automated messages12:15 Keyless entry can be a game-changer15:08 Don't be shy16:42 Learn more about Hostfully: https://www.hostfully.com/influencers/host_planet/Book a demo with Frank: https://tinyurl.com/Hostfully-DemoEmail Frank: frank@hostfully.com Looking for a great PMS or digital guidebook? You need Hostfully!Check out these special offers:Property Management Software: Get $500 off onboarding by using the code PLANET500.Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.Click here to sign up for Hostfully: https://www.hostfully.com/influencers/host_planet/Host Planet: https://www.hostplanet.club/James Varley: https://www.linkedin.com/in/jdsvarley/Episode to check next: Cleaning Tips for Short-Term Rental Hosts: Maximise Guest Experience and Ratings: https://www.youtube.com/watch?v=Xti74Jg7MFo&t=1sHost Planet Bitesize is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: info@hostplanet.club#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer #FiveStarReviews #Reviews #AirbnbReviews

Join us for the latest episode of the Host Planet Podcast as we dive into the world of vacation rentals with Tyann Marcink Hammond from Branson Family Retreats. As the FIFA World Cup approaches, we explore crucial insights into optimising your bookings. Tyann will guide both new hosts and seasoned STR managers through her World Cup Hosting Crash Course on November 14-15 in Kansas City, Missouri, designed to capitalise on the 2026 boom.Understand the essentials of guest experience, revenue management, and pricing strategies that will set you apart in a competitive landscape. With partnerships from Airbnb, Booking.com, and Host Planet, gain direct insights that will help you convert the excitement of the World Cup into repeat business. Access options are available for everyone – achieve success and five-star stays at any level of experience.1:14 Host Planet is heading to Kansas City for the World Cup Hosting Crash Course!3:30 Who should attend the World Cup Hosting Crash Course 6:51 The brands and speakers involved in the event, including Airbnb, Booking.com, and Host Planet9:55 Hostfully is sponsoring an e-book related to the event. Six steps for 202612:55 The importance of fundamental hosting education15:40 Excitement is building in the US ahead of the FIFA World Cup19:06 Tickets available from just $79 each: https://movha.org/events/Looking for a great PMS or digital guidebook? You need Hostfully!Check out these special offers:Property Management Software: Get $500 off onboarding by using the code PLANET500.Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.Click here to sign up for Hostfully: https://www.hostfully.com/influencers/host_planet/Keen to book a Hostfully demo? Click here to connect with Frank Bosi: https://cal.mixmax.com/frankbosi/demo?re=IiY1x2YuQXZuFGbwR3cvhGQzVWbhpmI&rn=ISelxmchZFIzVWbhpkI&messageId=UjWJnyJQ1a9zxhP2CEmail Frank: frank@hostfully.com Host Planet: https://www.hostplanet.club/James Varley: https://www.linkedin.com/in/jdsvarley/Tyann Marcink Hammond: https://www.linkedin.com/in/tyannmarcink/Branson Family Retreats: https://bransonfamilyretreats.com/Episode to check next: Cornwall's Beach Retreats: The Direct Booking Blueprint for Successful Short-Term Rental Hosting: https://www.youtube.com/watch?v=MyoWPRaWU2c&t=9sThe Host Planet Podcast is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: info@hostplanet.club#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer #FIFAWorldCup #WorldCupHosting #KansasCity #TyannMarcinkHammond

On today's Host Planet Bitesize – powered by Hostfully – Suzanne Luscombe from resicentral demonstrates how smart building tech can significantly reduce energy bills while enhancing the guest experience.From remote triage to energy mapping, she explains the practical steps STR operators can take to save costs, resolve issues quickly, and focus on data that leads to actionable insights.Key takeaways:Save money, while keeping guests happy. Smart controls (heating, hot water, ventilation) deliver an average 32% energy saving while maintaining comfort. It's about automations and guardrails, not asking guests to use less.Operational wins. Use live property status to plan housekeeping and void management, spot problems early, and triage from a distance so engineers arrive with the right fix. Result: faster resolutions and fewer onsite callouts.Data, not distraction. Focus on actionable alerts and energy mapping (where and when consumption spikes) instead of vanity dashboards. The goal is decisions you can make today that reduce cost tomorrow.1:19 Save money – but keep your guests happy2:51 Smart tech delivers an average saving of 32%4:30 Smarter housekeeping and void management 6:59 Speed to resolution: triage from a distance10:02 Data – but not distraction12:10 Energy mapping13:30 Found out more about resicentral: https://www.resicentral.co.uk/Looking for a great PMS or digital guidebook? You need Hostfully!Check out these special offers:Property Management Software: Get $500 off onboarding by using the code PLANET500.Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.Click here to sign up for Hostfully: https://get.hostfully.com/46p7pafubra1Keen to book a Hostfully demo? Click here to connect with Frank Bosi: https://cal.mixmax.com/frankbosi/demo?re=IiY1x2YuQXZuFGbwR3cvhGQzVWbhpmI&rn=ISelxmchZFIzVWbhpkI&messageId=UjWJnyJQ1a9zxhP2CEmail Frank: frank@hostfully.com Host Planet: https://www.hostplanet.club/James Varley: https://www.linkedin.com/in/jdsvarley/Suzanne Luscombe: https://www.linkedin.com/in/suzanne-luscombe-47296093/resicentral: https://www.resicentral.co.uk/Episode to check next: Cleaning Tips for Short-Term Rental Hosts: Maximise Guest Experience and Ratings: https://www.youtube.com/watch?v=Xti74Jg7MFoHost Planet Bitesize is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: info@hostplanet.club#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer #resicentral #SuzanneLuscombe

In this episode of the Host Planet Podcast, we hear from Terry Whyte of Anna Maria Island Beach Rentals as he details his inspiring comeback in the vacation rental industry after facing two hurricanes in two months.Discover how his strategic approach not only addressed immediate recovery challenges but also laid the foundation for sustained business growth. Terry's journey emphasises the importance of direct bookings and effective revenue management strategies during crisis situations.Listen in as we dive into the pivotal role of content marketing, building a high-converting website, and leveraging the guest experience to re-engage travellers eager to return to the island.1:01 Two hurricanes in two months2:13 Dealing with the aftermath3:47 Anna Maria Island, seven miles long off the coast of Florida4:48 Bouncing back by changing the narrative and leveraging the guest database9:00 Engaging with guests who already love the brand9:55 Content marketing is critical11:21 Having a website which converts 12:40 Acts of kindness from guests 15:52 How to deal with a crisis 16:57 Core goals for the rest of 202518:27 Keeping owners in the picture19:26 Trends hosts and property managers need to be aware of24:47 What's next for Anna Maria Island Beach Rentals25:51 Favourite brand: Moving Mountains26:49 Individual shout-out: Tim Cafferty27:08 Lessons learned from two hurricanes in two monthsLooking for a great PMS or digital guidebook? You need Hostfully!Check out these special offers:Property Management Software: Get $500 off onboarding by using the code PLANET500.Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.Click here to sign up for Hostfully: https://get.hostfully.com/46p7pafubra1Keen to book a Hostfully demo? Click here to connect with Frank Bosi: https://cal.mixmax.com/frankbosi/demo?re=IiY1x2YuQXZuFGbwR3cvhGQzVWbhpmI&rn=ISelxmchZFIzVWbhpkI&messageId=UjWJnyJQ1a9zxhP2CEmail Frank: frank@hostfully.com Host Planet: https://www.hostplanet.club/James Varley: https://www.linkedin.com/in/jdsvarley/Terry Whyte: https://www.linkedin.com/in/terry-whyte-4540633b/Anna Maria Island Beach Rentals: https://annamariaislandbeachrentals.com/Episode to check next: Cornwall's Beach Retreats: The Direct Booking Blueprint for Successful Short-Term Rental Hosting: https://www.youtube.com/watch?v=MyoWPRaWU2c&t=4sThe Host Planet Podcast is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: info@hostplanet.club#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer

In this episode of Host Planet, we're joined by Joseph Cox from Hostfully, who shares invaluable cleaning tips tailored for short-term rental (STR) hosts looking to enhance their guest experience and secure positive reviews.Cleanliness is essential for driving direct bookings and maintaining high ratings. Joseph discusses how to hire reliable cleaners that understand the unique needs of vacation rentals, implement bullet-proof turnover strategies with software, and transform your cleaning team into your first line of defence against guest issues.Discover how back-up plans, effective cleaning protocols, and careful inventory management can lead to better business growth in your Airbnb hosting. We also delve into the tools and systems that can streamline the cleaning process and enhance overall efficiency. Whether you're a seasoned host or just starting with your first listing, this episode equips you with essential insights to uphold high standards in your STR business.0:00 Episode starts1:56 Work with a cleaner who understands short-term rentals4:07 Turno can help you find a good cleaner: https://turno.com/find-airbnb-cleaners/?utm_source=ad&utm_medium=promoted&utm_campaign=hch_a_to_z5:04 Use a good software to manage cleaning and maintenance 6:26 Cleaners are your first line of defence7:16 Find a cleaner who can do more than cleaning8:34 Have a back-up plan9:43 Should hosts allow pets?11:56 Hostfully's PMS and digital guidebooks Looking for a great PMS or digital guidebook? You need Hostfully!Check out these special offers:Property Management Software: Get $500 off onboarding by using the code PLANET500.Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.Click here to sign up for Hostfully: https://tinyurl.com/Hostfully-Host-PlanetKeen to book a Hostfully demo? Click here to connect with Frank Bosi: https://tinyurl.com/Hostfully-DemoEmail Frank: frank@hostfully.com Host Planet: https://www.hostplanet.club/James Varley: https://www.linkedin.com/in/jdsvarley/Joseph Cox: https://www.linkedin.com/in/josephmicox/Hostfully: https://tinyurl.com/Hostfully-Host-PlanetEpisode to check next: From OTAs to Direct: STR Listing Strategy with Hostfully: https://www.youtube.com/watch?v=o22WbSpdlZo&t=1sHost Planet Bitesize is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: info@hostplanet.club#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer

Dubai is one of the world's most dynamic short-term rental markets, offering immense opportunities for business growth. With year-round demand, premium ADRs, and no personal income tax, understanding how to operate effectively in this unique environment is essential. In this episode of the Host Planet Podcast, powered by Hostfully, Oriol Plana – operator, founder, and investor – shares insights on direct bookings, optimising both revenue management and guest experience, and navigating different rules compared to Europe or the United States. Key takeaways include:- Clarity beats hype: Dubai's returns can be excellent, but success hinges on location, amenities, and high standards of guest experience.- Know the rules: Licensing and business set-up are straightforward if you follow the proper processes, avoiding assumptions from European or US strategies.- Operate like a pro: Treat guests as if they are hotel customers, utilise dynamic pricing, and select assets aligned with Dubai's demand patterns.0:52 Dubai is an amazing market to invest in1:24 The differences between Dubai and Europe3:49 The pros and cons of investing in Dubai5:14 The return on investment in Dubai (no personal taxation helps!)6:28 Owner expectations in Dubai7:56 The properties which perform best in the United Arab Emirates9:25 The guests and their expectations11:07 Delivering a great guest experience12:35 The different accommodation options in Dubai14:02 The process for setting up a business in Dubai15:19 Regulation in the UAE17:10 How the STR market might grow in Dubai19:11 How countries across the GCC are developing: Saudi Arabia, Qatar, etc.20:31 HiGuests and Mr Alfred21:38 Favourite brand: PriceLabs22:29 Individual shout-outs: Gianpaolo Vairo and Damian Sheridan at SCALE23:13 Top tip for buying a rental in DubaiLooking for a great PMS or digital guidebook? You need Hostfully!Check out these special offers:Property Management Software: Get $500 off onboarding by using the code PLANET500.Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.Click here to sign up for Hostfully: https://www.hostfully.com/influencers/host_planet/?pscd=get.hostfully.com&ps_partner_key=amFtZXN2YXJsZXkzMjAy&ps_xid=SuzwsrHUM40Auh&gsxid=SuzwsrHUM40Auh&gspk=amFtZXN2YXJsZXkzMjAyKeen to book a Hostfully demo? Click here to connect with Frank Bosi: https://tinyurl.com/Frank-Bosi Email Frank: frank@hostfully.com Host Planet: https://www.hostplanet.club/James Varley: https://www.linkedin.com/in/jdsvarley/Oriol Plana: https://www.linkedin.com/in/oriolplana/mr.alfred: https://mralfred.com/HiGuests: https://higuests.com/Episode to check next: Cornwall's Beach Retreats: The Direct Booking Blueprint for Successful Short-Term Rental Hosting: https://youtu.be/MyoWPRaWU2cThe Host Planet Podcast is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: info@hostplanet.club#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer #OriolPlana #MrAlfred #Dubai #UAE

In this episode of Host Planet Bitesize, Bevan Thompson from Hostfully discusses essential guest screening tips for vacation rental hosts and property managers.Guest screening is crucial for protecting profit and reputation in the short-term rental market. By verifying identity, applying risk checks, and adhering to local regulations, hosts can ensure compliance while enhancing the guest experience.Join Bevan as he walks through a streamlined workflow that safeguards your property, minimises liability, and maximises reviews. Learn how automating decisions through your PMS can save you time and elevate your hosting standards. Discover the vital connection between effective guest screening and business growth in the competitive vacation rental landscape. Tune in to understand how to create safer stays that lead to better reviews and stronger brand loyalty.1:52 Guest screening is crucial2:19 Protect your property and your neighbours' properties2:54 Ensure you comply with local regulations3:41 Ensure the safety of your guests4:47 Minimise liability and financial risk6:14 Enhance your reputation and grow your business7:29 How Hostfully integrates with guest screening platformsLooking for a great PMS or digital guidebook? You need Hostfully!Check out these special offers:Property Management Software: Get $500 off onboarding by using the code PLANET500.Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.Click here to sign up for Hostfully: https://tinyurl.com/Hostfully-Host-PlanetKeen to book a Hostfully demo? Click here to connect with Frank Bosi: https://tinyurl.com/Hostfully-DemoEmail Frank: frank@hostfully.com Host Planet: https://www.hostplanet.club/James Varley: https://www.linkedin.com/in/jdsvarley/Hostfully: https://tinyurl.com/Hostfully-Host-PlanetEpisode to check next: From OTAs to Direct: STR Listing Strategy with Hostfully: https://www.youtube.com/watch?v=o22WbSpdlZo&t=1sHost Planet Bitesize is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: info@hostplanet.club#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer #GuestScreening

On this episode of the Host Planet Podcast, we dive into direct bookings with Andy Easton of Beach Retreats, a Cornwall-based brand achieving an impressive 97% direct bookings. This episode unpacks the effective marketing strategies they've employed to avoid the pitfalls of channel chasing. Learn how to ace guest experience by knowing exactly who your audience is, designing tailored offerings, and minimising hurdles from discovery to checkout. Andy shares insights into the three foundational pillars of their success: a meticulous curating process of their vacation rentals to ensure quality, the power of brand storytelling that captures the essence of coastal living, and a retention strategy that incentivises first-time visitors to return. He also discusses the challenges faced, the importance of maintaining exclusivity, and the role of technology and upselling in driving business growth. We cover how regulation is shaping the landscape for 2025 and provide practical tips for hosts looking to thrive in today's competitive market.1:04 How to achieve 97% direct bookings5:56 Three key things to get direct bookings7:47 The importance of knowing your target guest9:14 How to make sure guests keep re-booking10:56 How to share the experience rather than just the property13:11 Guests talk about us on social media 15:04 Strategies that are not so successful 16:01 Building the Beach Retreats brand17:46 The percentage of properties rejected18:43 Scaling is a challenge if you take any property21:08 Exclusivity has helped to grow the brand22:31 Investing in Cornwall25:24 Upselling26:21 Essential tech28:41 The effects or regulation and legislation31:52 2025 short-term rental trends35:05 Favourite brand: Key Data35:52 Shout-outs: Alistair Handyside, Mark Simpson, and Richard Vaughton36:52 Lesson learned: stay humble Looking for a great PMS or digital guidebook? You need Hostfully!Check out these special offers:Property Management Software: Get $500 off onboarding by using the code PLANET500.Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.Click here to sign up for Hostfully: https://www.hostfully.com/influencers/host_planet/?pscd=get.hostfully.com&ps_partner_key=amFtZXN2YXJsZXkzMjAy&ps_xid=SuzwsrHUM40Auh&gsxid=SuzwsrHUM40Auh&gspk=amFtZXN2YXJsZXkzMjAyKeen to book a Hostfully demo? Click here to connect with Frank Bosi: https://cal.mixmax.com/frankbosi/demo?re=IiY1x2YuQXZuFGbwR3cvhGQzVWbhpmI&rn=ISelxmchZFIzVWbhpkI&messageId=UjWJnyJQ1a9zxhP2CEmail Frank: frank@hostfully.com Host Planet: https://www.hostplanet.club/James Varley: https://www.linkedin.com/in/jdsvarley/Andy Easton: https://www.linkedin.com/in/andyeaston/Beach Retreats: https://www.beachretreats.co.uk/Episode to check next: Is Your Direct Booking Website Useless? https://www.youtube.com/watch?v=sGewt3ZV6UA&t=394sHost Planet Podcast is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: info@hostplanet.club#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer #AndyEaston #BeachRetreats #Cornwall

In this episode of Host Planet Bitesize, Joseph Cox from Hostfully shares actionable guest communication tips tailored for Airbnb hosts. Discover effective strategies that not only enhance the guest experience but also lead to increased direct bookings and revenue growth. Joseph's first recommendation is to create a digital guidebook, serving as a comprehensive resource with house information, access details, FAQs, and local recommendations. This approach empowers guests to self-serve, reducing the need for constant communication and allowing you to focus on providing exceptional service.Next, Joseph emphasises the power of smart automation and light marketing to engage guests before arrival. Use pre-arrival touches to suggest value-added services, collect guest preferences (with their consent), and build an email list for future opportunities. Automating routine messages, setting up review reminders, and leveraging AI for personalised interactions will streamline your communication process. The outcome? Happier guests, an organised inbox, and a more robust brand presence in the short-term rental market.1:54 Use a digital guidebook 4:01 Market upsells, gather guest info, and create an email list6:40 Automate where possible8:54 Send the review reminder  9:58 Stay on top of things 10:31 Using AI for guest communication 11:51 Check out Hostfully: https://tinyurl.com/Hostfully-Host-PlanetLooking for a great PMS or digital guidebook? You need Hostfully!Check out these special offers:Property Management Software: Get $500 off onboarding by using the code PLANET500.Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.Click here to sign up for Hostfully: https://tinyurl.com/Hostfully-Host-PlanetKeen to book a Hostfully demo? Click here to connect with Frank Bosi: https://tinyurl.com/Hostfully-DemoEmail Frank: frank@hostfully.com Host Planet: https://www.hostplanet.club/James Varley: https://www.linkedin.com/in/jdsvarley/Joseph Cox: https://www.linkedin.com/in/josephmicox/Hostfully: https://tinyurl.com/Hostfully-Host-PlanetEpisode to check next: From OTAs to Direct: STR Listing Strategy with Hostfully: https://www.youtube.com/watch?v=o22WbSpdlZo&t=1sHost Planet Bitesize is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: info@hostplanet.club#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer

In this episode of the Host Planet Podcast, we explore the intersection of technology and guest experience in short-term rentals with Jessica Gillingham, Founder and CEO of Abode Worldwide.Jessica unpacks the core themes of her enlightening book, Tech Enabled Hospitality, which sheds light on how hospitality tech – from PMS to guest apps – evolves to enhance human experiences. Dive into her insights from numerous industry interviews, the common pitfalls operators encounter, and emerging trends in revenue management and vacation rentals.Plus, discover how storytelling and brand reputation are vital for business growth in the STR landscape, and learn what distinguishes successful brands from the rest. Key takeaways include the importance of focusing on guest experience over just technology, avoiding common operational mistakes, and preparing for the future of STR with clarity and credibility.0:59 Tech Enabled Hospitality 3:30 How tech has developed in the hospitality industry5:14 Key takeaways from the experience – the human experience is at the core of hospitality 10:04 The most enlightening interviews 14:20 The biggest tech mistakes STR operators are making16:46 2025 trends in the STR space 19:40 What separates the brands that cut through and those that don't 24:24 The importance of PR and earned media for any business25:40 Another book is in the pipeline26:38 Grab a copy of the book: https://shorturl.at/nGbmN27:28 Favourite brand: Disloyalty 28:28 Individual shout-out: Humphrey Bowles30:23 Advice to anyone who wants to write a bookLooking for a great PMS or digital guidebook? You need Hostfully!Check out these special offers:Property Management Software: Get $500 off onboarding by using the code PLANET500.Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.Click here to sign up for Hostfully: https://www.hostfully.com/influencers/host_planet/?pscd=get.hostfully.com&ps_partner_key=amFtZXN2YXJsZXkzMjAy&ps_xid=SuzwsrHUM40Auh&gsxid=SuzwsrHUM40Auh&gspk=amFtZXN2YXJsZXkzMjAyKeen to book a Hostfully demo? Click here to connect with Frank Bosi: https://cal.mixmax.com/frankbosi/demo?re=IiY1x2YuQXZuFGbwR3cvhGQzVWbhpmI&rn=ISelxmchZFIzVWbhpkI&messageId=UjWJnyJQ1a9zxhP2CEmail Frank: frank@hostfully.com Host Planet: https://www.hostplanet.club/James Varley: https://www.linkedin.com/in/jdsvarley/Jessica Gillingham: https://www.linkedin.com/in/jessicagillingham/Abode Worldwide: https://abodeworldwide.com/Episode to check next: Stop Building on Someone Else's Land: https://www.youtube.com/watch?v=VbADM2DROtMHost Planet Podcast is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: info@hostplanet.club#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer #JessicaGillingham #TechEnabledHospitality #AbodeWorldwide #PR

On this episode of Host Planet Bitesize, Bevan Thompson from Hostfully breaks pricing down to what actually fills calendars without killing profit. He explains why most hosts should lean on dynamic pricing – with smart guardrails – so rates rise when demand spikes and ease off when the market softens. The goal isn't the lowest price or the highest price; it's the right price today based on seasonality, lead time, events, and how your comp set is behaving.Bevan also covers the essentials of tracking seasonal demand, watching your competitive set, and deploying promotional pricing the right way. Most importantly, every tactic must pass a simple test: are you still in profit after fees, cleaning, and taxes? He closes with how Hostfully's PMS centralises pricing, calendars, and channel distribution – plus digital guidebooks that lift guest experience and repeat stays.Key takeaways:1. Use dynamic pricing – with guardrails. Let software adjust nightly rates automatically, but set minimums, maximums, and stay rules so you don't underprice peak weekends or overprice shoulder dates. Revisit floor/ceiling rates monthly as demand shifts.2. Track seasonality and your comp set. Monitor pacing and local events, then compare your ADR, occupancy, and RevPAR against similar listings. Adjust for lead time (early vs last-minute), and tweak minimum-stay and check-in rules to capture demand pockets.3. Promotions must protect margin. Run targeted offers (e.g., last-minute discounts, midweek deals, longer-stay breaks) only after confirming all-in costs – cleaning, platform fees, taxes, and ops. Use a PMS like Hostfully to push updates across channels and pair promos with guidebook upsells to grow revenue per stay.1:53 Consider using dynamic pricing 4:20 Track seasonal demand 5:21 Understand your market and competition6:55 Promotional pricing8:11 Make sure you're in profit!9:42 Check out Hostfully's PMS and digital guidebooks: https://www.hostfully.com/influencers/host_planet/?pscd=get.hostfully.com&ps_partner_key=amFtZXN2YXJsZXkzMjAy&ps_xid=SuzwsrHUM40Auh&gsxid=SuzwsrHUM40Auh&gspk=amFtZXN2YXJsZXkzMjAyLooking for a great PMS or digital guidebook? You need Hostfully!Check out these special offers:Property Management Software: Get $500 off onboarding by using the code PLANET500.Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.Click here to sign up for Hostfully: https://www.hostfully.com/influencers/host_planet/?pscd=get.hostfully.com&ps_partner_key=amFtZXN2YXJsZXkzMjAy&ps_xid=SuzwsrHUM40Auh&gsxid=SuzwsrHUM40Auh&gspk=amFtZXN2YXJsZXkzMjAyKeen to book a Hostfully demo? Click here to connect with Frank Bosi: https://cal.mixmax.com/frankbosi/demo?re=IiY1x2YuQXZuFGbwR3cvhGQzVWbhpmI&rn=ISelxmchZFIzVWbhpkI&messageId=UjWJnyJQ1a9zxhP2CEmail Frank: frank@hostfully.com Host Planet: https://www.hostplanet.club/James Varley: https://www.linkedin.com/in/jdsvarley/Hostfully: https://www.hostfully.com/influencers/host_planet/?pscd=get.hostfully.com&ps_partner_key=amFtZXN2YXJsZXkzMjAy&ps_xid=SuzwsrHUM40Auh&gsxid=SuzwsrHUM40Auh&gspk=amFtZXN2YXJsZXkzMjAyEpisode to check next: From OTAs to Direct: STR Listing Strategy with Hostfully: https://www.youtube.com/watch?v=o22WbSpdlZo&t=3sHost Planet Bitesize is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: info@hostplanet.club#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer #BevanThompson #Pricing #DynamicPricing

On this episode of the Host Planet Podcast, James Varley sits down with Andy Fenner, Chief Executive of the Short Term Accommodation Association (STAA), to announce the Host Planet Roadshow 2026 – a national series built for short-term rental hosts, property managers, agencies, and industry professionals.Kicking off in Cornwall in February 2026 and rolling through Portsmouth, London, Nottingham, Bath, Chester, and Edinburgh, the roadshow will bring practical guidance, policy clarity, and real-world hosting tips to the regions that power the UK's short-term rental economy.Host Planet and STAA are teaming up to deliver hands-on sessions and candid conversations with industry leaders and local stakeholders. Expect updates on regulation and compliance, frameworks for raising standards, and concrete tactics to grow responsibly – alongside structured networking and data-led insights tailored to each city's market realities.Key takeaways:1. Host Planet x STAA partnership. The 2026 roadshow is a joint effort to professionalise the sector, align on best practice, and channel regional feedback into national advocacy, so hosts have both practical tools and a stronger voice.2. Built for action, not theory. Each stop features regulation demystified, compliance checklists, and revenue/operations playbooks (with local case studies), plus time for Q&As and on-the-spot problem solving with experts.3. Local focus, national impact. By visiting Cornwall, Portsmouth, London, Nottingham, Bath, Chester, and Edinburgh, the series meets hosts where they operate – helping them raise standards, connect with peers and partners, and shape the policy conversation from the ground up.1:16 Host Planet Roadshow 20262:14 The importance of regional events5:06 Your chance to connect with the industry6:44 Take part in crucial conversations with politicians9:02 Learning from others is essential 10:18 James outlines details of the full Host Planet Roadshow 202611:37 The soon-to-be-unveiled registration scheme13:29 Why the registration scheme is good news for the holiday let sector16:01 It's vital the registration scheme is simple and easy-to-use17:23 STAA lobbying: the government needs to understand the benefits of our industry20:04 The benefits of supporting the STAA21:56 Join the STAA for just £15 per month: https://ukstaa.org/23:10 Individual shout-out: Diane Lloyd27:06 What you can do to protect the STR industryGet in touch with the STAA: info@ukstaa.orgLooking for a great PMS or digital guidebook? You need Hostfully!Check out these special offers:Property Management Software: Get $500 off onboarding by using the code PLANET500.Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.Click here to sign up for Hostfully: https://get.hostfully.com/46p7pafubra1Keen to book a Hostfully demo? Click here to connect with Frank Bosi: https://cal.mixmax.com/frankbosi/demo?re=IiY1x2YuQXZuFGbwR3cvhGQzVWbhpmI&rn=ISelxmchZFIzVWbhpkI&messageId=UjWJnyJQ1a9zxhP2CEmail Frank: frank@hostfully.com Host Planet: https://www.hostplanet.club/James Varley: https://www.linkedin.com/in/jdsvarley/Andy Fenner: https://www.linkedin.com/in/andyfenner2025/Short Term Accommodation Association: https://ukstaa.org/Episode to check next: Is Your Direct Booking Website Useless? https://www.youtube.com/watch?v=sGewt3ZV6UA&t=391sThe Host Planet Podcast is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: info@hostplanet.club#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #JamesVarley #Hostfully #PMS #DigitalGuidebooks #HostPlanetRoadshow #UKRoadshow #HolidayLetEvents #UK #STAA #AndyFenner

Short-term rental distribution can make or break your occupancy. In this episode, Joseph Cox from Hostfully breaks down where you must be listed, how Airbnb and Booking.com dominate demand, and what truly differentiates the major online travel agencies (OTAs). He also spotlights niche platforms that punch above their weight for certain audiences, plus UK-focused sites like Simply Owners and GroupAccommodation.com that can deliver high-intent traffic.Beyond OTAs, Joseph explains how to unlock Google Vacation Rentals, why a PMS is essential for syncing calendars/rates and maximising exposure, and the importance of owning your funnel with a direct booking website. He closes with a reminder about platform risk – don't rely on a single channel – and how Hostfully's PMS and digital guidebooks can help you convert more stays and upsell with less effort.Key takeaways:- Be everywhere that matters. Start with Airbnb, Booking.com, and Vrbo, then layer in relevant niche platforms to reach specific guest segments.- Distribute smartly, not manually. Use a PMS to push listings, sync availability/rates, and connect to Google Vacation Rentals – and back it up with a direct booking site you control.- Reduce platform risk and boost revenue. Don't depend on one OTA; spread demand across channels and use tools like digital guidebooks to improve guest experience, drive upsells, and increase repeat direct bookings.1:56 Where you need to be listed2:51 Airbnb and Booking.com are the big boys3:37 Airbnb's popularity4:52 The differences between Airbnb, Booking.com, and Vrbo6:01 Other niche platforms6:56 UK listing sites like Simply Owners and GroupAccommodation.com8:05 How to get listed on Google Vacation Rentals9:36 How a PMS can help ensure maximum exposure 10:32 Why you need a direct booking website12:00 The risk in only being listed on one platform13:30 Check out Hostfully's PMS14:29 Hostfully digital guidebooksLooking for a great PMS or digital guidebook?You need Hostfully!Check out these special offers:Property Management Software: Get $500 off onboarding by using the code PLANET500.Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.Click here to sign up for Hostfully: https://www.hostfully.com/influencers/host_planet/Keen to book a Hostfully demo? Click here to connect with Frank Bosi: https://cal.mixmax.com/frankbosi/demo?re=IiY1x2YuQXZuFGbwR3cvhGQzVWbhpmI&rn=ISelxmchZFIzVWbhpkI&messageId=UjWJnyJQ1a9zxhP2CEmail Frank: frank@hostfully.com Host Planet: https://www.hostplanet.club/James Varley: https://www.linkedin.com/in/jdsvarley/Joseph Cox: https://www.linkedin.com/in/josephmicox/Hostfully: https://www.hostfully.com/influencers/host_planet/Episode to check next: Learn How To Take Great Photos For Your Airbnb: https://www.youtube.com/watch?v=vi9XiAQ1H-0&t=2sHost Planet Bitesize is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: info@hostplanet.club#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer #ListingPlatforms

In this episode of Host Planet Bitesize – powered by Hostfully – Matt Jeffery from Zeal Tax breaks down the recent changes to the Furnished Holiday Lettings (FHL) tax regime and what they mean for short-term rental owners and investors. With the FHL regime being abolished in April, many hosts are left wondering how this will affect their current tax position, future investments, and overall profitability.Matt provides practical advice on navigating the transition, from understanding the impact on capital allowances to strategic planning for future tax efficiency. His key message? Don't panic – there's still time to take action and protect your financial interests.Key takeaways:1. The FHL regime may be gone, but capital allowances are still in play. Owners can still make claims before their next tax return is due, ensuring they don't miss out on valuable relief.2. New investors need to rethink their approach. The changes will affect how properties are evaluated for tax purposes, making early advice and accurate structuring essential.3. STR businesses should step up and support their clients. Property managers and industry professionals need to educate their owners about the implications of these changes and encourage proactive tax planning.1:04 What changed in April?3:43 What does it mean for current holiday let owners?5:57 The implications for new holiday let investors8:05 James's kitchen question9:38 The biggest issues owners are facing16:24 There is still time to claim capital allowances!19:29 Can you offset capital allowances against a capital tax gains bill?20:41 The amount of capital allowances you could expect from the average property21:58 What STR businesses should be doing to help their clients24:00 Matt's message: don't panic!25:14 Register for Holiday Let Success: https://www.hostplanet.club/eventsLooking for a great PMS or digital guidebook? You need Hostfully!Check out these special offers:Property Management Software: Get $500 off onboarding by using the code PLANET500.Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.Click here to sign up for Hostfully: https://get.hostfully.com/46p7pafubra1Keen to book a Hostfully demo? Click here to connect with Frank Bosi: https://cal.mixmax.com/frankbosi/demo?re=IiY1x2YuQXZuFGbwR3cvhGQzVWbhpmI&rn=ISelxmchZFIzVWbhpkI&messageId=UjWJnyJQ1a9zxhP2CEmail Frank: frank@hostfully.com Host Planet: https://www.hostplanet.club/James Varley: https://www.linkedin.com/in/jdsvarley/Matt Jeffery: https://www.linkedin.com/in/matt-jeffery-156a8245/Zeal Tax: https://gozeal.co.uk/services/industries/host-planet-furnished-holiday-lets/Call: 01633 287898Email: hello@gozeal.co.ukEpisode to check next: Where To Buy A Holiday Let In The UK: https://www.youtube.com/watch?v=YsndRmmn6VU&t=3sThe Host Planet Podcast is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: info@hostplanet.club#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer #FHL #FurnishedHolidayLets #Tax #CapitalAllowances

In this episode of Host Planet Bitesize – powered by Hostfully – Jennifer Knight from Savvy Social Solutions shares actionable tips for short-term rental hosts looking to step up their Instagram game. From creating authentic content that showcases your property's personality to leveraging location-based posts that catch the right audience, Jennifer breaks down how hosts can stand out in a crowded feed.Whether you're wondering how often to post, how to use Reels and Stories effectively, or if having a perfectly curated grid still matters, Jennifer's advice is simple: focus on what makes you unique. This masterclass is packed with practical tips to boost visibility, build trust, and turn browsers into bookings.Key takeaways:1. Showcase the experience, not just the space. Post mini-tours of your property, highlight unique features, and share guest testimonials to build credibility and connection.2. Location matters. Incorporate local landmarks and experiences into your posts to attract guests searching for stays in your area.3. Be consistent and authentic. Don't stress about a perfectly manicured grid – focus on Reels, Stories, and content that reflects the true personality of your rental.Looking for a great PMS or digital guidebook? You need Hostfully!Check out these special offers:Property Management Software: Get $500 off onboarding by using the code PLANET500.Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.Click here to sign up for Hostfully: https://get.hostfully.com/46p7pafubra1Keen to book a Hostfully demo? Click here to connect with Frank Bosi: https://cal.mixmax.com/frankbosi/demo?re=IiY1x2YuQXZuFGbwR3cvhGQzVWbhpmI&rn=ISelxmchZFIzVWbhpkI&messageId=UjWJnyJQ1a9zxhP2CEmail Frank: frank@hostfully.com Host Planet: https://www.hostplanet.club/James Varley: https://www.linkedin.com/in/jdsvarley/Jennifer Knight: https://www.linkedin.com/in/jennifer-knight1/Savvy Social Solutions: https://www.savvysocialsolutions.com/Episode to check next: Master Your Minimum Stay Strategy with PriceLabs: https://www.youtube.com/watch?v=TivYkUjBrMI&t=158sHost Planet Bitesize is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: info@hostplanet.club#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer #Instagram #JenniferKnight #SavvySocialSolutions

In this episode of the Host Planet Podcast, powered by Hostfully, we sit down with Jeremy Gall, the Founder and CEO of Breezeway, to explore what it really takes to run smart operations in the short-term rental (STR) world. From his early days building FlipKey to his current mission with Breezeway, Jeremy brings a wealth of experience and insight into the operational challenges hosts and property managers face today – and how technology can help them overcome these hurdles.Jeremy dives into the balance between automation and human touch, how to build better systems for proactive guest communication, and the most common mistakes STR operators make. Whether you're managing five listings or 50, this episode is packed with strategies to help you streamline operations, scale effectively, and create better guest experiences.Key takeaways:1. Operations make or break the guest experience. Clear processes, task automation, and a proactive approach to communication are essential. Operational gaps can lead to missed cleanings, poor guest reviews, and unnecessary stress.2. Proactive messaging builds trust. Jeremy outlines the ideal guest communication schedule – from pre-arrival to post-checkout – and explains how Breezeway helps hosts deliver timely, informative messages that solve issues before they arise.3. Tech can't replace human connection – but it can enhance it. The future of STR operations isn't just AI and automation. It's about finding the right tools to support human decisions and deliver service at scale – without losing the personal touch.0:00 Episode starts1:05 How STR hosts can improve operations3:54 Common mistakes7:25 How to get your operations running smoothly8:59 Getting the balance right between automation and the human touch11:25 The importance of proactive guest communication (and how Breezeway can support)15:22 The optimum proactive messaging schedule 18:20 Solving issues quickly with guest comms 20:03 How Breezeway helps hosts21:53 From FlipKey to Breezeway24:05 Exciting tech trends in short-term rentals25:15 The impact of AI on STR operations26:45 Favourite brand: Casago27:32 Individual shout-out: Tim Cafferty from Outer Banks Blue in North Carolina28:24 What Jeremy would change about the STR industryLooking for a great PMS or digital guidebook? You need Hostfully!Check out these special offers:Property Management Software: Get $500 off onboarding by using the code PLANET500.Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.Click here to sign up for Hostfully: https://get.hostfully.com/46p7pafubra1Keen to book a Hostfully demo? Click here to connect with Frank Bosi: https://cal.mixmax.com/frankbosi/demo?re=IiY1x2YuQXZuFGbwR3cvhGQzVWbhpmI&rn=ISelxmchZFIzVWbhpkI&messageId=UjWJnyJQ1a9zxhP2CEmail Frank: frank@hostfully.com Host Planet: https://www.hostplanet.club/James Varley: https://www.linkedin.com/in/jdsvarley/Jeremy Gall: https://www.linkedin.com/in/jeremiahgall/Breezeway: https://www.breezeway.io/vacation-rental?utm_campaign=11079539-Host%20Planet&utm_source=Host%20PlanetEpisode to check next: Is Your Direct Booking Website Useless? https://www.youtube.com/watch?v=sGewt3ZV6UA&t=8sThe Host Planet Podcast is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: info@hostplanet.club#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer #JeremyGall #Breezeway

In this episode of Host Planet Bitesize, powered by Hostfully, we're diving into one of the most overlooked – and often most frustrating – aspects of short-term rental management: trash. Alex Shapiro, CEO and Co-Founder of CanMonkey, joins us to share five practical tips to help hosts manage waste more efficiently, avoid neighbour complaints, and protect their guest experience.From sticking to the local schedule to setting up an on-call removal service, Alex walks us through the real-world strategies that work – and why trash should never be treated as an afterthought. Whether you're managing one listing or 50, this episode offers valuable, actionable advice to keep your bins (and your guests) in check.Key takeaways:1. Stay on schedule. Missing trash day can lead to overflowing bins, complaints from neighbours, and a ruined guest experience. Know the local pick-up days and align your turnover schedule accordingly.2. Automate where possible. Consider using a “can-to-kerb” service like CanMonkey to eliminate manual bin handling. It's especially helpful for remote hosts or busy urban properties.3. Be a good neighbour. Waste mismanagement isn't just a nuisance –it can damage relationships with the local community. A tidy, consistent trash routine is a small step that makes a big difference.0:00 Episode starts1:55 Stick to the local trash schedule 2:52 Label your bins clearly3:48 Invest in extra trash cans 5:53 Have a local rubbish removal company on standby7:01 Consider a can-to-kerb service like CanMonkey7:54 CanMonkey automates trash day9:22 The importance of being a good neighbour11:00 CanMonkey is operational across the United States12:26 Starting the business by accident!16:07 CanMonkey: https://www.canmonkey.com/Looking for a great PMS or digital guidebook? You need Hostfully!Check out these special offers:Property Management Software: Get $500 off onboarding by using the code PLANET500.Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.Click here to sign up for Hostfully: https://get.hostfully.com/46p7pafubra1Keen to book a Hostfully demo? Click here to connect with Frank Bosi: https://cal.mixmax.com/frankbosi/demo?re=IiY1x2YuQXZuFGbwR3cvhGQzVWbhpmI&rn=ISelxmchZFIzVWbhpkI&messageId=UjWJnyJQ1a9zxhP2CEmail Frank: frank@hostfully.com Host Planet: https://www.hostplanet.club/James Varley: https://www.linkedin.com/in/jdsvarley/Alex Shapiro: https://www.linkedin.com/in/k-alexander-shapiro-74b47259/CanMonkey: https://www.canmonkey.com/Episode to check next: Master Your Minimum Stay Strategy With PriceLabs: https://www.youtube.com/watch?v=TivYkUjBrMI&t=5sHost Planet Bitesize is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: info@hostplanet.club#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer #AlexShapiro #CanMonkey

In this episode of the Host Planet Podcast, we dive into the world of automation, AI, and practical tech tools that help short-term rental (STR) hosts reclaim their time and streamline operations.Our guest is Adam Buckmaster, Director, Product Marketing & Strategic Solutions at eviivo, a leading property management system (PMS) known for empowering hosts through smart, integrated technology. From instant messaging tools to smart guest communications and forward-thinking features, Adam shares invaluable insights into the future of frictionless hosting.Whether you're managing one property or a growing portfolio, this episode covers the must-know tech tips that can dramatically reduce your daily admin. Adam also shares his thoughts on where the industry is heading in 2025, how eviivo is carving out a niche in the competitive PMS space, and why direct bookings still matter more than ever. For hosts who want to stay ahead of the curve without burning out, this episode is a must-listen.Key takeaways:1. Embrace automation, but stay human. Automation can save STR hosts hours every week – but Adam stresses that it's most powerful when it enhances rather than replaces the guest experience. Think smart messaging tools that deliver helpful info at the right time, without sounding robotic.2. Direct bookings still matter. While OTAs are important, Adam highlights that building your direct booking pipeline remains crucial for long-term success. eviivo offers tools to help hosts market directly, reduce commission costs, and build brand loyalty.3. Adopt AI – even if you're sceptical. For hosts hesitant about using AI, Adam offers reassurance: start small, use trusted tools, and don't let fear hold you back. AI isn't just the future – it's already helping thousands of hosts save time and delight guests today.0:11 How can hosts save time with automation and AI6:35 The best times to communicate with guests10:31 Keep a close eye on guest messages13:07 Message to reluctant AI adopters16:48 Airbnb Experiences 20:28 2025 trends23:10 How eviivo stands out in the PMS space28:03 Direct bookings32:09 Favourite brand: Key Data 32:54 Individual shout-out: Ana Harrison 34:03 Top tips to hosts who want to save timeLooking for a great PMS or digital guidebook? You need Hostfully!Check out these special offers:Property Management Software: Get $500 off onboarding by using the code PLANET500.Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.Click here to sign up for Hostfully: https://get.hostfully.com/46p7pafubra1Keen to book a Hostfully demo? Click here to connect with Frank Bosi: https://cal.mixmax.com/frankbosi/demo?re=IiY1x2YuQXZuFGbwR3cvhGQzVWbhpmI&rn=ISelxmchZFIzVWbhpkI&messageId=UjWJnyJQ1a9zxhP2CEmail Frank: frank@hostfully.com Host Planet: https://www.hostplanet.club/James Varley: https://www.linkedin.com/in/jdsvarley/Adam Buckmaster: https://www.linkedin.com/in/adambuckmaster/eviivo: https://eviivo.com/Episode to check next: Stop Building on Someone Else's Land: https://www.youtube.com/watch?v=VbADM2DROtM&t=6sThe Host Planet Podcast is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: info@hostplanet.club#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer #eviivo #AdamBuckmaster

In this episode of the Vacation Rental Success Podcast, host Heather Bayer sits down with Fred Bassili from Hostfully to discuss the evolving role of AI in vacation rental businesses and how short-term rental managers can use AI tools and workflows to scale operations, improve guest communication, and boost owner acquisition. Fred Bassili, a seasoned content and marketing strategist at Hostfully, brings a wealth of experience from both sides of the vacation rental industry - as a former host and now a driving force behind tech adoption and education. With a background in content development and a passion for simplifying complex technologies, Fred is on a mission to help property managers use AI in practical, hospitality-centered ways. His insights come not only from his work at Hostfully, but from years of observing the shift in industry sophistication and tech stack growth among property managers worldwide. Revolutionize Your Employee Onboarding with THRIVE Essentials: Faster Training, Stronger Teams, Better Results! Discover how THRIVE Essentials accelerates onboarding for new property management staff, boosting performance and reducing turnover. >> THRIVE Essentials Are you listening to this podcast on the move? Get to the show notes here: https://www.vacationrentalformula.com/VRS619

In this episode, we welcome Susan Barry, host of the Top Floor podcast and founder/CEO of Hive Marketing. Dive into Susan's extensive background in hospitality, from her early days in restaurant catering to her significant role in Starwood, opening New Build hotels. Discover her journey of starting her own business during the financial crisis and evolving it into a B2B marketing powerhouse in the hospitality industry. Susan shares how she launched her podcast, Top Floor, and its growth over the last four years, while discussing the state of the hospitality industry, technology gaps, and trends. Tune in for an engaging conversation that covers the importance of treating teams well, bringing back the essence of hospitality, and the future of hotel and short-term rental integration. Don't miss Susan's invaluable insights and her passion for the industry's progression! Connect with Susan Barry: ⁠⁠LinkedIn⁠⁠ ⁠⁠Hive Marketing The Top Floor Podcast SLICK50 - for 50% off LinkedIn Content Made Easy Connect with Wil: ⁠⁠LinkedIn⁠⁠ ⁠⁠Instagram⁠⁠ This episode is brought to you by our sponsors at: ⁠⁠Hostfully⁠⁠ – $500 off onboarding fee using code SLICK500 - Connect with⁠⁠ Frank here!⁠⁠ ⁠⁠Send Squared⁠⁠, the Hubspot for Hospitality Brands & Professionals! Get your business and leads organized and automated with Send Squared, the industry's best CRM! ——– Thank you for tuning into our podcast!⁠⁠ Slick Talk⁠⁠ is a⁠⁠ Hospitality.FM⁠⁠ production, and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our⁠⁠ website⁠⁠ and take a look at our amazing⁠⁠ podcast and network sponsors⁠⁠ that make this all possible! You can also listen to our Monday morning podcast,⁠⁠ Good Morning Hospitality⁠⁠, where we discuss the industry in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out⁠⁠ our contact form⁠⁠, and we will be in touch! Last but not least, we love to connect on LinkedIn!⁠⁠ Let's connect⁠⁠ there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices

In this heartfelt episode, Wil Slickers sits down with Tom Goodwin, a hospitality veteran and current co-owner of Mountain Laurel Chalets. Tom shares the incredible journey of taking over his in-laws' legacy business, the challenges faced, and the personal growth he's experienced over the years. From leading a successful hospitality firm to creating a podcast that tells the rich stories of Gatlinburg, Tom's insights into leadership, vulnerability, and the importance of lingering in life are profound. This episode is a must-listen for anyone interested in the true spirit of hospitality, leadership in turbulent times, and the power of storytelling. Connect with Tom Goodwin: ⁠LinkedIn⁠ ⁠Mountain Laurel Chalets' ⁠ For The Love of Gatlinburg Podcast Connect with Wil: ⁠LinkedIn⁠ ⁠Instagram⁠ This episode is brought to you by our sponsors at: ⁠Hostfully⁠ – $500 off onboarding fee using code SLICK500 - Connect with⁠ Frank here!⁠ ⁠Send Squared⁠, the Hubspot for Hospitality Brands & Professionals! Get your business and leads organized and automated with Send Squared, the industry's best CRM! ——– Thank you for tuning into our podcast!⁠ Slick Talk⁠ is a⁠ Hospitality.FM⁠ production, and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our⁠ website⁠ and take a look at our amazing⁠ podcast and network sponsors⁠ that make this all possible! You can also listen to our Monday morning podcast,⁠ Good Morning Hospitality⁠, where we discuss the industry in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out⁠ our contact form⁠, and we will be in touch! Last but not least, we love to connect on LinkedIn!⁠ Let's connect⁠ there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices

Big changes are coming to Airbnb's terms of service—and hosts need to take action. In this bonus episode, we break down Airbnb's updated Off-Platform and Fee Transparency Policy, which officially goes into effect May 10, 2025.From mandatory fees and upsells to off-platform communication, security deposits, and software compliance, we walk through the biggest updates, what they mean for your short-term rental business, and how to stay compliant without panic.You'll learn:What must be listed in your Airbnb description now (and why)How to handle upsells the right way under the new policyWhether you can still use services like Hostfully, StayFi, or other API toolsThe gray areas (and why you should be cautious)Our personal take on why this might be a good thing for hosts in the long runThis episode is not legal advice—we're sharing what we know and what we're hearing across the industry. Be sure to do your own research, talk to your tech partners, and reach out to Airbnb directly for your specific circumstances.Resources:Airbnb Off-Platform and Fee Transparency Policy UpdateHow to Create a Direct Booking Site for Your Airbnb Business | Subscribe to our YouTube Channel!Mentioned in this episode:Make More Money in 2025! Join us for a Pricing Boot Camp!Make More Money in 2025! Join us for a Pricing Boot Camp!

Join us for an exciting episode as we chat with Steve Carran, the co-host of the Modern Hotelier Podcast! In this episode, we geek out about the ins and outs of podcasting, discussing the behind-the-scenes work, the rise of AI in hospitality, and the importance of personalization in enhancing guest experiences. Steve shares his journey from working under a property management company to spinning off the Modern Hotelier as an independent media brand. We also dive into trending topics in the hotel industry, the art of guest experience, and the challenges and rewards of being full-time podcasters. Don't miss this engaging episode where we explore the dynamic crossover of podcasting and hospitality!  Connect with Steve Carran: LinkedIn Modern Hotelier Podcast Connect with Wil: LinkedIn Instagram This episode is brought to you by our sponsors at: Hostfully – $500 off onboarding fee using code SLICK500 - Connect with Frank here! Send Squared, the Hubspot for Hospitality Brands & Professionals! Get your business and leads organized and automated with Send Squared, the industry's best CRM! ——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production, and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we discuss the industry in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form, and we will be in touch! Last but not least, we love to connect on LinkedIn! Let's connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode of Slick Talk, Wil Slickers is joined by Jennifer Barnwell from Curator Hotel Collection. They discuss the unique perks of operating an independent hotel versus being part of a major brand like Marriott or Hilton. Jennifer shares her journey in the hospitality industry, emphasizing the importance of flexibility, creativity, and community within the independent boutique hotel space. They explore Curator's role in supporting independent hotels through vendor partnerships, cost-saving initiatives, and marketing efforts. Jennifer also provides insights into the challenges and opportunities for independent hotels, particularly in secondary markets and resort areas. Don't miss this insightful conversation packed with industry insights and practical advice for hoteliers. Connect with Jennifer: LinkedIn Curator Hotel & Resort Collection Connect with Wil: LinkedIn Instagram This episode is brought to you by our sponsors at: Hostfully – $500 off onboarding fee using code SLICK500 - Connect with Frank here! Send Squared, the Hubspot for Hospitality Brands & Professionals! Get your business and leads organized and automated with Send Squared, the industry's best CRM! ——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production, and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we discuss the industry in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form, and we will be in touch! Last but not least, we love to connect on LinkedIn! Let's connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices

Welcome back, Slick Talkers! In this episode, Wil Slickers sits down with Boris Pavlov, a European entrepreneur and expert in the hospitality industry, to discuss his journey and the innovations he's spearheading with Flataway. Boris shares his experience scaling a property management company from 0 to 700 properties, selling it, and moving forward with new ventures. We explore the current landscape of vacation rentals, the challenges with OTAs, and how the book direct movement is evolving. Boris also reveals his ambitious plans to create a more interconnected and personalized experience for travelers and property managers alike. Tune in for a deep dive into the future of hospitality, technology integration, and the human touch in guest experience! Connect with Boris: LinkedIn Flataway - Use code: UKPB2R to access the platform as a guest Connect with Wil: LinkedIn Instagram This episode is brought to you by our sponsors at: This episode is brought to you by Fido! Professionals know that taking out the trash suck and is often missed! Well, not anymore, because Fido offers amazing bin-to-curb service. If you mention the podcast, they will take great care of you! Go to getfido.com to learn more! Hostfully – $300 off onboarding fee using code HFM300 - Connect with Frank here! Send Squared, the Hubspot for Hospitality Brands & Professionals! Get your business and leads organized and automated with Send Squared, the industry's best CRM! ——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production, and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we discuss the industry in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form, and we will be in touch! Last but not least, we love to connect on LinkedIn! Let's connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode, Wil sits down with Jeff Low, CEO and founder of Stash Hotel Rewards, to discuss the evolution of loyalty programs within the hotel industry. They dive into Jeff's journey, starting Stash Hotel Rewards in 2010 and its mission to support independent hotels against larger chains and OTAs. Jeff shares fascinating insights on how modern loyalty programs have shifted, the importance of personalized guest experiences, and the challenges posed by the dominance of OTAs like Expedia. Tune in for a deep dive into the world of hotel loyalty, the impact of technology, and ways hoteliers can regain control of their businesses! Connect with Jeff: LinkedIn Stash Hotel Rewards Website Connect with Wil: LinkedIn Instagram This episode is brought to you by our sponsors at: This episode is brought to you by Fido! Professionals know that taking out the trash suck and is often missed! Well, not anymore, because Fido offers amazing bin-to-curb service. If you mention the podcast, they will take great care of you! Go to getfido.com to learn more! Hostfully – $300 off onboarding fee using code HFM300 - Connect with Frank here! Send Squared, the Hubspot for Hospitality Brands & Professionals! Get your business and leads organized and automated with Send Squared, the industry's best CRM! ——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production, and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we discuss the industry in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form, and we will be in touch! Last but not least, we love to connect on LinkedIn! Let's connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices

Join Wil Slickers as he dives deep into an insightful conversation with Benjamin Gross, Co-Founder of Minty Living. In this episode, Benjamin shares his journey from quantitative trading in New York to dominating the property management industry in Atlanta. The discussion spans a variety of critical topics including the limitations of siloed technology, achieving consistency at scale, and the need for better data integration in vacation rental management. Discover how Minty Living has managed to maintain a stellar 4.9 rating on Google with over 500 reviews and explore the potential avenues for solving some of the industry's most pressing problems. This episode is a must-watch for anyone in the vacation rental or broader hospitality sectors! Connect with Ben: LinkedIn Minty Living Connect with Wil: LinkedIn Instagram This episode is brought to you by our sponsors at: This episode is brought to you by Fido! Professionals know that taking out the trash suck and is often missed! Well, not anymore, because Fido offers amazing bin-to-curb service. If you mention the podcast, they will take great care of you! Go to getfido.com to learn more! Hostfully – $300 off onboarding fee using code HFM300 - Connect with Frank here! Send Squared, the Hubspot for Hospitality Brands & Professionals! Get your business and leads organized and automated with Send Squared, the industry's best CRM! ——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production, and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we discuss the industry in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form, and we will be in touch! Last but not least, we love to connect on LinkedIn! Let's connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode, Wil Slickers sits down with Nathan Woods to dive deep into the art of crafting amazing guest experiences. They discuss the importance of utilizing data, mid-stay engagement, digital touchpoints, and personalized hospitality to create memorable moments for guests. Nathan shares insights from his diverse background in hospitality, e-commerce, and sports, along with practical tips for both remote and onsite operators. Learn how to anticipate guest needs, integrate technology effectively, and bring back the true essence of hospitality in your business. Don't miss this engaging conversation filled with actionable advice! Connect with Nathan: LinkedIn Beloved Hospitality Ministry of Welcome Connect with Wil: LinkedIn Instagram This episode is brought to you by our sponsors at: This episode is brought to you by Fido! Professionals know that taking out the trash suck and is often missed! Well, not anymore, because Fido offers amazing bin-to-curb service. If you mention the podcast, they will take great care of you! Go to getfido.com to learn more! Hostfully – $300 off onboarding fee using code HFM300 - Connect with Frank here! Send Squared, the Hubspot for Hospitality Brands & Professionals! Get your business and leads organized and automated with Send Squared, the industry's best CRM! ——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production, and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we discuss the industry in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form, and we will be in touch! Last but not least, we love to connect on LinkedIn! Let's connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices

Join Wil Slickers in an engaging conversation with Josiah Mackenzie, Chief Marketing Officer at Actable and host of Hospitality Daily. In this episode, we dive deep into the intersection of profitability and culture in the hospitality industry. Learn about the importance of real-time data, the role of leadership in driving innovation, and ways to attract the younger generation to hospitality careers. Josiah shares his insights on creating operational efficiency, enhancing guest experiences, and building brand power to drive long-term success. Whether you're a hotel manager, vacation rental operator, or hospitality entrepreneur, this episode offers valuable takeaways for elevating your business. Tune in and explore the future of hospitality with us! Connect with Josiah: LinkedIn Actable Website Hospitality Daily Podcast Connect with Wil: LinkedIn Instagram This episode is brought to you by our sponsors at: This episode is brought to you by Fido! Professionals know that taking out the trash suck and is often missed! Well, not anymore, because Fido offers amazing bin-to-curb service. If you mention the podcast, they will take great care of you! Go to getfido.com to learn more! Hostfully – $300 off onboarding fee using code HFM300 - Connect with Frank here! Send Squared, the Hubspot for Hospitality Brands & Professionals! Get your business and leads organized and automated with Send Squared, the industry's best CRM! ——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production, and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we discuss the industry in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form, and we will be in touch! Last but not least, we love to connect on LinkedIn! Let's connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode, Wil welcomes Eli Pritykin, the founder of Hudson Creative Studio, to discuss Eli's journey in the world of short-term rentals and hospitality. Eli, who initially majored in computer science but found his passion in visual communications and marketing, shares his experience working for Spears Group and eventually starting Hudson Creative Studio in 2021. The conversation delves into the concept of transitioning from being a co-host under platforms like Airbnb to establishing one's own brand identity. Eli introduces HomeRunner, a standalone booking engine developed by Hudson Creative Studio, and explains its importance in the direct booking movement and how it empowers operators by providing tailored business intelligence. The episode highlights the significance of listening to customer needs, the development of HomeRunner, and the vision for its future, including expanding its use cases and potentially integrating with other software providers. Through detailed narratives and insightful discussions, the episode offers a comprehensive look into the evolution of Hudson Creative Studio and the transformative potential of HomeRunner. Connect with Eli: LinkedIn HomeRunner Website Hudson Creative Studio Website Connect with Wil: LinkedIn Instagram This episode is brought to you by our sponsors at: This episode is brought to you by Fido! Professionals know that taking out the trash suck and is often missed! Well, not anymore, because Fido offers amazing bin-to-curb service. If you mention the podcast, they will take great care of you! Go to getfido.com to learn more! Hostfully – $300 off onboarding fee using code HFM300 - Connect with Frank here! Send Squared, the Hubspot for Hospitality Brands & Professionals! Get your business and leads organized and automated with Send Squared, the industry's best CRM! ——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production, and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we discuss the industry in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form, and we will be in touch! Last but not least, we love to connect on LinkedIn! Let's connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices

Join us for a conversation with James Lemon from Stripe as we explore the landscape of payments in the hospitality industry.   Discover how modern payment solutions can drive higher conversions, improve operations, and even create new business models.   James will break down the complexities of payment systems and highlight their strategic importance, using real-world case studies and discussing emerging technologies like stablecoins and AI.   Whether you're a hotelier or a vacation rental manager, this episode is filled with valuable insights to help you optimize your payment processes and enhance guest experiences. Plus, you'll get a glimpse into Stripe's innovative offerings that can revolutionize your business operations! Connect with James: LinkedIn Connect with me on whatever platform you use most: LinkedIn Instagram Email: wil@hospitality.fm This episode is brought to you by our sponsors at: This episode is brought to you by Fido! Professionals know that taking out the trash suck and is often missed! Well, not anymore, because Fido offers amazing bin-to-curb service. If you mention the podcast, they will take great care of you! Go to getfido.com to learn more! Hostfully – $300 off onboarding fee using code HFM300 - Connect with Frank here! Send Squared, the Hubspot for Hospitality Brands & Professionals! Get your business and leads organized and automated with Send Squared, the industry's best CRM! ——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production, and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we discuss the industry in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form, and we will be in touch! Last but not least, we love to connect on LinkedIn! Let's connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices

In this cross-promoted episode originally from Good Morning Hospitality, Wil Slickers interviews Christian Lee, CEO of Mint House, about their first acquisition, Locale, as well as the exciting changes and developments happening in the multifamily urban operator sector. They discuss Christian's experiences, the benefits of the acquisition, the importance of scale, and the future plans for integration and growth. Christian shares insights into how Mint House is leveraging technology for guest experience and operational efficiency. This episode is a must-listen for anyone interested in the latest trends and consolidation within the hospitality industry. Christians First Episode on Slick Talk: https://megaphone.link/SLICK9739423525 Episode Chapters: 00:00 Introduction and Sponsor Message 00:25 Introduction to Mint House and Locale Acquisition 01:58 Interview with Christian Lee Begins 02:15 Discussing the Acquisition Details 03:34 Importance of Scale in Hospitality 06:53 Challenges and Opportunities in Residential Hospitality 12:55 Integration and Future Vision 21:54 Closing Remarks and Future Outlook 22:47 Outro and Call to Action Connect with me on whatever platform you use most: LinkedIn Instagram Email: wil@hospitality.fm This episode is brought to you by our sponsors at: This episode is brought to you by Fido! Professionals know that taking out the trash suck and is often missed! Well, not anymore, because Fido offers amazing bin-to-curb service. If you mention the podcast, they will take great care of you! Go to getfido.com to learn more! Hostfully – $300 off onboarding fee using code HFM300 - Connect with Frank here! Send Squared, the Hubspot for Hospitality Brands & Professionals! Get your business and leads organized and automated with Send Squared, the industry's best CRM! ——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production, and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we discuss the industry in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form, and we will be in touch! Last but not least, we love to connect on LinkedIn! Let's connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices

Why Your PMS is the Heartbeat of Your STR Business—A Conversation with Hostfully's CEOYour Property Management Software (PMS) is more than just a tool—it's the heartbeat of your short-term rental business. But how do you know you're using the right one? And are you truly optimizing it to save time, increase efficiency, and drive more revenue?In this episode, we sit down with Margot Schmorak, CEO & Co-Founder of Hostfully, our preferred PMS partner, to talk about the must-have features of a PMS, the biggest mistakes hosts make when choosing or switching systems, and how to use a PMS to scale smarter—whether you have one property or 100+.We also dive into:The number one mistake hosts make when selecting a PMSHow a strong tech stack can make your hosting life easierDirect bookings: Is a PMS worth it if you only have one or two properties?The power of repeat guests and how a PMS can help you get moreWhy booking direct is one of the biggest opportunities for hosts in 2025How Hostfully's AI-powered inbox is saving hosts three or more hours per dayHow midterm rentals are evolving—and what Hostfully is doing about itWhether you're shopping for a PMS, considering a switch, or just want to maximize the power of the one you have, this episode is packed with insights, strategy, and actionable tips to take your STR business to the next level.More About Our Guest: Margot SchmorakMargot is the CEO & Co-Founder of Hostfully, a leading PMS in the STR industry. Under her leadership, Hostfully has helped thousands of property managers streamline their operations, grow their portfolios, and embrace direct bookings as a key revenue driver.Beyond Hostfully, Margot is also a mom, wife, and creative entrepreneur based in San Francisco. She's passionate about supporting women, moms, and underrepresented groups in tech and hospitality, and she loves travel, design, and music.Resources & Links from This EpisodeListen to Margot's first TFV EpisodeExact Steps for Leaving a Negative Airbnb Guest Review | Subscribe to our YouTube ChannelWant to get your property featured on #STRShareSunday? | Submit your listing here: strsharesunday.comMentioned in this episode:Proper Insurance | Book Your Risk Assessment TodayHostfully | Go to https://www.hostfully.com/tfv and use TFV100 to get $200 off your subscription.Fido | Visit getfido.com/tfv & get your first month free!Extenteam | Receive 20% off the first 2 months with Tailwind!Quiz | Take our quiz to reveal your hosting personality style!

Superhost status has long been seen as a mark of excellence, but is it still relevant, or just the baseline? In this episode, Wil unpacks the realities of maintaining Superhost at scale, the overlooked safety concerns in Airbnb's system, and whether the status truly reflects hospitality excellence. He also explores how Airbnb could evolve the program into something more meaningful and what hosts should really be striving for. If Superhost disappeared tomorrow, would your business still stand out? Connect with me on whatever platform you use most: LinkedIn Instagram Email: wil@hospitality.fm This episode is brought to you by our sponsors at: This episode is brought to you by Fido! Professionals know that taking out the trash suck and is often missed! Well, not anymore, because Fido offers amazing bin-to-curb service. If you mention the podcast, they will take great care of you! Go to getfido.com to learn more! Hostfully – $300 off onboarding fee using code HFM300 - Connect with Frank here! Send Squared, the Hubspot for Hospitality Brands & Professionals! Get your business and leads organized and automated with Send Squared, the industry's best CRM! ——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production, and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we discuss the industry in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form, and we will be in touch! Last but not least, we love to connect on LinkedIn! Let's connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices

In the first Slick Talk episode of 2025, Wil Slickers welcomes Frank and Fred from Hostfully to discuss their annual industry report. This episode delves into the main concerns of the hospitality industry, highlighting tech challenges and opportunities. Key topics include the shift toward direct bookings, the rise of AI, optimization of guest experiences through digital guidebooks, and emerging trends in property management technology. The discussion also covers the importance of embracing growth mindsets, effective marketing strategies, and the potential of new features in Hostfully's property management system. A must-listen for hospitality operators looking to stay ahead in 2025! This episode is brought to you by our sponsors at: The Best Stays & The Best Days are brought to you by Well & Good Morning Coffee. Ensure your guests aren't left unsatisfied with generic or gross coffee, and get Well & Good Morning Coffee in your properties for better guest satisfaction! Hostfully – Use code SLICKTALK for three months free of their digital guidebook or $100 off their property management platform! Hudson Creative Studio - Get your direct booking site and brand built by them, and never look back! ——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production, and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we discuss the industry in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form, and we will be in touch! Last but not least, we love to connect on LinkedIn! Let's connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices

We're coming to you live from the Vacation Rental Managers Association Conference! We partnered with Hostfully to host a party at the conference, and we took the opportunity to chat with leaders in the STR space and get their tips for you. In this episode, we share our biggest takeaways from VRMA. Plus, we interview 8 major players in the STR industry — from CEOs to co-hosts to leading property managers. They offer insights and advice on leveraging AI in your business, working with influencers, and optimizing your maintenance strategies. We also talk about the biggest pain points hosts face, and how to solve for them. These conversations will give you a look into today's STR landscape and inspire ideas for the future. (00:00:00) Introductions(00:01:26) #STRShareSunday: @hipandhistoricfrederick(00:02:26) Key Takeaways From Where We Stayed (00:07:30) Major Learnings From VRMA (00:20:25) Meghan Ketterman with Oconee Hospitality(00:26:21) Madison Rifkin, CEO and Founder of Mount (00:33:48) Casey Hohman, CEO of Scottsdale Bachelorette (00:39:24) Wendy Doris, CEO at Mostess Host(00:43:48) Margot Schmorak, CEO and Co-Founder at Hostfully (00:52:20) Arthur Colker, CEO at StayFi (01:01:15) Steve Davis, CEO at Operto(01:05:32) Chris Hawkins with Tidy.comResources:• Click here for full show notes • Meghan Ketterman with Oconee Hospitality• Madison Rifkin, CEO and Founder of Mount • Casey Hohman, CEO of Scottsdale Bachelorette • Wendy Doris, CEO at Mostess Host• Margot Schmorak, CEO and Co-Founder at Hostfully • Arthur Colker, CEO at StayFi • Steve Davis, CEO at Operto• Chris Hawkins with Tidy.com• Loctite Threadlocker • #STRShareSunday: @hipandhistoricfrederick• Submit your property for our next #STRShareSunday at

Meet Edward Haynes — a visionary entrepreneur with roots in the event rental industry, now revolutionizing the luxury glamping space.  What started as a pivot during the pandemic has become a mission to help landowners transform beautiful landscapes into high-end, profitable escapes. Edward's journey reflects the intersection of innovation, craftsmanship, and hospitality, blending unique structures with unforgettable guest experiences. His company EJH Distribution sources and distributes premium accommodations—from safari tents to stunning glass “Tubo” structures—while Posh Outdoors empowers landowners to build luxury stays through profit-sharing partnerships. For Edward, success is more than just unique units; it's about crafting experiences that make the first and last impressions unforgettable. Tune in to hear: How Edward pivoted from events to hospitality in response to the pandemic The rise of luxury glamping and why travelers are turning away from conventional hotels Posh Outdoors' unique business model, helping landowners monetize with minimal upfront costs Why Edward believes ski resorts and vineyards will become the next big hubs for luxury stays The challenge of balancing prefab solutions with customization to maintain uniqueness How Posh's first site in Sky Ridge, Canada will set a new standard for luxury glamping F&B innovations for remote resorts and the power of shared spaces in hospitality Edward's deep understanding of both events and hospitality means no detail is overlooked, from on-site amenities to the guest journey itself.  Whether you're curious about starting your own micro-resort or fascinated by the latest glamping trends, this conversation offers insights into the future of luxury hospitality. Alright, friends—without further ado, get ready to meet Edward.  Learn more about EJH Distribution  Learn more about Posh Outdoors Connect with Edward on LinkedIn This episode is brought to you by our friends at Hostfully.  Upselling sounds great in theory, but how do you actually do it? How do you know what to offer, and how do you make it seamless for your guests? Well, that's where Hostfully's latest eBook comes into play. This isn't just another generic guide; it's a goldmine of insights drawn from real transaction data collected from June 2023 to June 2024. We're talking about the most popular upsells that guests actually buy — from early check-ins to premium amenity access — and how these can significantly enhance your bottom line. But here's the best part: this eBook doesn't just leave you with data; it gives you practical advice and checklists to help you start implementing these upsells right away. Whether you're just getting started with a simple upsell or looking to expand your offerings, Hostfully has you covered. About the Show Behind the Stays is brought to you by StayWatch — the internet's best resource for deals on Airbnb, Vrbo, and Booking.com. You can subscribe, for free, at www.staywatch.ai Behind the Stays is hosted by Zach Busekrus, Co-founder of StayWatch, you can connect with him on Twitter at @zboozee or on LinkedIn.   

Meet Eliza Clark, the Co-Founder of Foxfire Mountain House and The Lost Fox Inn, two remarkable boutique hotels in New York and Connecticut.  Eliza is an inspiring storyteller turned hospitality entrepreneur who grew up outside of Toronto. From her beginnings as a novelist and TV director for HGTV, to co-founding two breathtaking inn Eliza's journey is all about crafting immersive experiences that bring people together. The story of Eliza's journey into hospitality entrepreneurship is really a love story — after a hard divorce, she met now-husband Tim, an executive American chef.  It was their romance that ultimately inspired Eliza to take a leap from television to hospitality.  Together, they've created boutique properties that seamlessly blend history, design, and unforgettable food and beverage experiences. Their hotels aren't just places to stay; they're curated environments built with heart, imagination, and a whole lot of hard work. Tune in to hear: How Eliza's storytelling background influences every aspect of her properties The challenges and joys of running a hospitality business as a family The creative process behind transforming a bioluminescent fungus into a brand story (you won't want to miss this one!) Lessons from balancing beautifully designed spaces with Tim's world-class food and beverage programs Why Eliza believes boutique hospitality is about offering personalized, “indie” travel experiences And so much more Alright, friends, without further ado, let's jump in with Eliza Clark. Book a Stay at Lost Fox Inn Book a Stay at Foxfire Mountain House Follow Lost Fox on Instagram Follow Byrd Studio on Instagram  This episode is brought to you by our friends at Hostfully.  Upselling sounds great in theory, but how do you actually do it? How do you know what to offer, and how do you make it seamless for your guests? Well, that's where Hostfully's latest eBook comes into play. This isn't just another generic guide; it's a goldmine of insights drawn from real transaction data collected from June 2023 to June 2024. We're talking about the most popular upsells that guests actually buy — from early check-ins to premium amenity access — and how these can significantly enhance your bottom line. But here's the best part: this eBook doesn't just leave you with data; it gives you practical advice and checklists to help you start implementing these upsells right away. Whether you're just getting started with a simple upsell or looking to expand your offerings, Hostfully has you covered. About the Show Behind the Stays is brought to you by StayWatch — the internet's best resource for deals on Airbnb, Vrbo, and Booking.com. You can subscribe, for free, at www.staywatch.ai Behind the Stays is hosted by Zach Busekrus, Co-founder of StayWatch, you can connect with him on Twitter at @zboozee or on LinkedIn.