Podcasts about hostfully

Send us a message!In this episode, Alex & Annie sit down with Tim Hubbard, CEO of Corzly, to break down how a virtual property management model actually works and what it takes to make it successful.Tim started in long-term rental investing before shifting into short-term rentals more than a decade ago. As his portfolio grew across multiple states, and eventually internationally, he built the systems needed to manage properties remotely. That operational backbone became Corzly, a virtual management partner now supporting property managers in more than 40 cities.Tim shares how their white-label backend model works, how they collaborate with on-the-ground teams, and where AI fits into real workflows. Not just automated check-in messages, but layered operational processes that involve owners, cleaners, early check-in requests, and revenue decisions.Episode Chapters:1:04 – From Long-Term Rentals to a 40-City Virtual Operation4:02 – The Idea Behind “Core Operations”5:28 – What Virtual Property Management Actually Means6:08 – Why 10–60 Unit Managers Are Their Sweet Spot7:22 – Running the Backend Without Owning the Listings11:17 – How Much Can You Really Automate With AI?11:58 – The Early Check-In Example That Shows How Complex Workflows Get15:55 – 225 Units Today… 10X Growth This Year?19:58 – The Hardest Part of Scaling Across Markets22:21 – Building Culture With a Fully Global Team27:44 – Developing a 20-Unit Resort in Medellín29:08 – Two Years of Permitting and What It Took to LaunchIf you are exploring growth, efficiency, or a different structure for your management business, this episode offers a clear look at another way to build.Connect with Tim:LinkedIn: https://www.linkedin.com/in/tim-hubbard-str/ Website: https://corzly.com/ ✨ Exclusive Offer to Alex & Annie Listeners:Streamline your short-term rental operations with Hostfully.Mention the Alex & Annie Podcast when you sign up and get free onboarding ($1000 value).

Want more five-star reviews on Airbnb – consistently?To help you, we invited an Airbnb Superhost Ambassador onto the show!In this Host Planet Bitesize episode – powered by Hostfully – Katelyn Almeda, from Host With Kate, shares five proven tips to elevate your guest experience and turn great stays into glowing reviews.In this episode, we discuss:• Adding “cherry on top” guest touches• Why a video welcome builds instant trust• Being intentional with interior design• Why cleaners shouldn't carry everything• Turning guest issues into five-star moments• Why communication is everything on Airbnb2:03 Add ‘cherry on top' items for your guests4:27 Host Planet Roadshow: https://www.hostplanet.club/host-planet-roadshow5:58 A video welcome for guests will personalise the experience6:51 Be intentional with interior design at your vacation rental8:18 Don't rely on your cleaners for everything 9:45 See challenges as opportunities to go above and beyond for guests11:21 Communication is everything on Airbnb12:23 How to secure a five-star review 13:17 Host With Kate: https://www.hostwithkate.com/Looking for a great property management software or digital guidebook? You need Hostfully!Check out these special offers:Property Management Software: Get $500 off onboarding by using the code PLANET500.Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.Click here to sign up for Hostfully: https://tinyurl.com/3ay8bhtkKeen to book a Hostfully demo? Click here to connect with Frank Bosi: https://tinyurl.com/Hostfully-DemoEmail Frank: frank@hostfully.com Host Planet: https://www.hostplanet.club/James Varley: https://www.linkedin.com/in/jdsvarley/Katelyn Almeda: https://www.linkedin.com/in/katelynalmeda/Host With Kate: https://www.hostwithkate.com/Episode to check next: 5 Reasons Your STR Needs AI Right Now: https://www.youtube.com/watch?v=GM-zt2OvS3kThe Host Planet Podcast is where Airbnb hosts, Booking.com hosts, Vrbo hosts, and short-term rental operators come to learn what actually works. Each episode features expert insights from people actively building, managing, and scaling short-term rentals, covering everything from Airbnb hosting fundamentals to advanced rental strategies. Whether you're focused on guest satisfaction, rental management, or smarter automation tips, the show delivers practical advice you can apply immediately to improve performance and increase Airbnb bookings.Across the series, we explore Airbnb host tips, listing optimization, price optimization, and Airbnb listing optimization – alongside real-world investing insights and behind-the-scenes Airbnb secrets you won't hear elsewhere. From hosted conversations with industry leaders and Airbnb ambassadors to actionable guidance on bookings and short-term rental growth, Host Planet helps hosts navigate short term rentals with confidence and clarity.The show is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: info@hostplanet.club#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer #DirectBookings #STRMarketing #Katelyn Almeda #HostWithKate #AirbnbSuperhost #AirbnbAmbassador #AirbnbHost

Is the Airbnb review system fundamentally broken?In this episode of the Host Planet Podcast – powered by Hostfully – James Varley sits down with Humphrey Bowles, Founder of Truvi, to challenge one of the most controversial parts of the short-term rental industry: reviews.We discuss:• Why a four-star review feels like the end of the world• The real impact of one-star ratings on Airbnb hosts• Whether guests should always receive five stars• Why the “guest opinion circus” needs reform• How luxury rentals are unfairly categorised• What Airbnb could learn from Amazon and other review-led platforms• Humphrey's vision for a smarter, fairer review systemIf you're an Airbnb host, property manager, or vacation rental operator worried about ratings, this episode will make you rethink how reviews should work in the STR industry.Watch now and join the debate.0:00 Why is the short-term rental review system broken?0:55 A four-star review feels like the end of the world3:35 Should you give every guest a five-star rating on Airbnb?5:47 The whole guest opinion circus needs to change 7:26 The impact of poor reviews on Airbnb10:29 The impact of getting a one-star review on Airbnb12:23 Should guests be encouraged to be brutally honest?15:46 Humphrey's vision of a new review system19:39 Who decides which section a rental ends up in?23:09 Luxury properties don't want to be lumped in with the rest26:08 Should we learn from Amazon and other review-focused platforms?28:45 ‘Better than beautiful lies' – the mindset shifts hosts should makeLooking for a great property management software or digital guidebook?You need Hostfully!Check out these special offers:Property Management Software: Get $500 off onboarding by using the code PLANET500.Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.Click here to sign up for Hostfully: https://tinyurl.com/3ay8bhtkKeen to book a Hostfully demo? Click here to connect with Frank Bosi: https://tinyurl.com/Hostfully-DemoEmail Frank: frank@hostfully.com Host Planet: https://www.hostplanet.club/James Varley: https://www.linkedin.com/in/jdsvarley/Humphrey Bowles: https://www.linkedin.com/in/humphrey-bowles/Truvi: https://truvi.com/Episode to check next: The 2026 Holiday Let Compliance Checklist: https://www.youtube.com/watch?v=ITvlxKPA8v0&t=1sThe Host Planet Podcast is where Airbnb hosts, Booking.com hosts, Vrbo hosts, and short-term rental operators come to learn what actually works. Each episode features expert insights from people actively building, managing, and scaling short-term rentals, covering everything from Airbnb hosting fundamentals to advanced rental strategies. Whether you're focused on guest satisfaction, rental management, or smarter automation tips, the show delivers practical advice you can apply immediately to improve performance and increase Airbnb bookings.Across the series, we explore Airbnb host tips, listing optimization, price optimization, and Airbnb listing optimization – alongside real-world investing insights and behind-the-scenes Airbnb secrets you won't hear elsewhere. From hosted conversations with industry leaders and Airbnb ambassadors to actionable guidance on bookings and short-term rental growth, Host Planet helps hosts navigate short term rentals with confidence and clarity.The show is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: info@hostplanet.club#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer #HumphreyBowles #Truvi

Send us a message!In this episode, Alex & Annie sit down with Krista Goodrich and Kymberlee Nguyen, the duo behind Salty Dog Vacations, to talk about what it really takes to build a vacation rental company that guests remember and a team that is proud to be part of it.They share how Salty Dog grew from early investing decisions in Daytona Beach into a full-scale operation, and how their approach to branding goes beyond design choices. It shows up in the details, the guest experience, and the way they protect their people.The conversation also expands into Krista's work in local advocacy and zoning, their broader mission to help more women build wealth through real estate, and how their community has grown through retreats and education.Episode Chapters:08:20 – How local rules, zoning, and community involvement shape what it takes to operate responsibly15:07 – Building a brand guests remember: personality, pet-friendly touches, and guest joy19:37 – Krista's “Boss Lady Investor” work, and why real estate education needs to feel accessible25:00 – How retreats and community experiences can become part of a bigger platform, not just a side project33:32 – What it looks like to build a company culture where your team feels protected and respected35:44 – The moment they fired an owner, and why that decision mattered for the business long term40:25 – Why consistency matters more than “cute ideas,” especially once you are scalingIf you're trying to build a stronger guest experience and a business that holds up as you grow, this one's worth a listen.Connect with Kym & Krista:LinkedIn: https://www.linkedin.com/in/krista-goodrich-2823198/ Podcast: https://www.thebossladyinvestor.com/ Website: https://mysaltydogvacation.com/ ✨ Exclusive Offer to Alex & Annie Listeners:Streamline your short-term rental operations with Hostfully.Mention the Alex & Annie Podcast when you sign up and get free onboarding ($1000 value).

What will separate winning short-term rental hosts from the rest in 2026?In this Host Planet Bitesize episode, powered by Hostfully, Sally Henry from Key Data breaks down five critical trends every STR host and property manager needs to understand – from pricing agility and rate discipline to shrinking booking windows and changing guest behaviour.Covered in this episode:• Why pricing agility matters more than ever• Why cheaper isn't always better• Shorter stays and tighter booking windows• Airbnb and Booking.com gaining ground on direct bookings• What the data is telling us about 20262:06 Rate agility – be super dialled-in to your pricing3:59 Host Planet Roadshow: https://www.hostplanet.club/host-planet-roadshow5:21 Rate discipline – cheaper is not always better 7:31 Length of stay continues to contract 10:36 Booking windows are getting shorter 12:17 Direct bookings channels are losing market share to Airbnb and Booking.com15:42 Key Data: https://www.keydatadashboard.com/products/prodata?utm_source=referral&utm_medium=partner&utm_campaign=holiday_cottage_handbookLooking for a great property management software or digital guidebook? You need Hostfully!Check out these special offers:Property Management Software: Get $500 off onboarding by using the code PLANET500.Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.Click here to sign up for Hostfully: https://tinyurl.com/3ay8bhtkKeen to book a Hostfully demo? Click here to connect with Frank Bosi: https://tinyurl.com/Hostfully-DemoEmail Frank: frank@hostfully.com Host Planet: https://www.hostplanet.club/James Varley: https://www.linkedin.com/in/jdsvarley/Sally Henry: https://www.linkedin.com/in/sally-henry-3516229/Key Data: https://www.keydatadashboard.com/products/prodata?utm_source=referral&utm_medium=partner&utm_campaign=holiday_cottage_handbookEpisode to check next: 5 Reasons Your STR Needs AI Right Now: https://www.youtube.com/watch?v=GM-zt2OvS3kThe Host Planet Podcast is where Airbnb hosts, Booking.com hosts, Vrbo hosts, and short-term rental operators come to learn what actually works. Each episode features expert insights from people actively building, managing, and scaling short-term rentals, covering everything from Airbnb hosting fundamentals to advanced rental strategies. Whether you're focused on guest satisfaction, rental management, or smarter automation tips, the show delivers practical advice you can apply immediately to improve performance and increase Airbnb bookings.Across the series, we explore Airbnb host tips, listing optimization, price optimization, and Airbnb listing optimization – alongside real-world investing insights and behind-the-scenes Airbnb secrets you won't hear elsewhere. From hosted conversations with industry leaders and Airbnb ambassadors to actionable guidance on bookings and short-term rental growth, Host Planet helps hosts navigate short term rentals with confidence and clarity.The show is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: info@hostplanet.club#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer #DirectBookings #STRMarketing #Sally Henry #KeyData #Trends

Is Airbnb losing ground – and why is Booking.com winning right now?On this episode of the Host Planet Podcast – powered by Hostfully – James Varley is joined by Jamie Lane, Chief Economist at AirDNA, to break down what the data is really telling us about the short-term rental market.We cover:• Has Airbnb peaked?• Airbnb vs Booking.com vs Vrbo – who's winning and why• The impact of Airbnb's commission hike on US hosts• Guest behaviour and booking trends• The rise of themed rentals and lifestyle-led stays• Why direct bookings continue to grow• Jamie's predictions for 2026, including the impact of the FIFA World Cup in the US, Canada & Mexico• How to analyse your competition using AirDNAIf you're a short-term rental host, property manager, or investor, this episode is packed with data-backed insight you can actually act on.1:06 Has Airbnb peaked?1:58 Will the new things take off? 5:14 Airbnb, Booking.com, and Vrbo right now7:31 Booking.com is winning right now 3:3111:26 The impact of Airbnb's commission hike for US, property management software-connected hosts15:55 Bookings were relatively strong after US hosts didn't hike their rates17:58 Analysing strongly themed rentals, such as those aimed at bachelorette / hen parties 22:28 Lifestyle boutique hotel rooms are being themed 24:29 2026 trends to help short term rental hosts and property managers30:03 Guest behaviour 36:18 The growth of direct bookings 39:42 Jamie's predictions for 2026, including disruptions like the FIFA World Cup in the United States, Canada, and Mexico 42:38 Favourite brand in the STR industry: Airbnb44:16 Shout-out: Brandreth Canaley45:27 Check out your competition on AirDNA: https://www.airdna.co/Looking for a great property management software or digital guidebook?You need Hostfully!Check out these special offers:Property Management Software: Get $500 off onboarding by using the code PLANET500.Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.Click here to sign up for Hostfully: https://tinyurl.com/3ay8bhtkKeen to book a Hostfully demo? Click here to connect with Frank Bosi: https://tinyurl.com/Hostfully-DemoEmail Frank: frank@hostfully.com Host Planet: https://www.hostplanet.club/James Varley: https://www.linkedin.com/in/jdsvarley/Jamie Lane: https://www.linkedin.com/in/jamiehlane/AirDNA: https://www.airdna.co/Episode to check next: The 2026 Holiday Let Compliance Checklist: https://www.youtube.com/watch?v=ITvlxKPA8v0&t=1sThe Host Planet Podcast is where Airbnb hosts, Booking.com hosts, Vrbo hosts, and short-term rental operators come to learn what actually works. Each episode features expert insights from people actively building, managing, and scaling short-term rentals, covering everything from Airbnb hosting fundamentals to advanced rental strategies. Whether you're focused on guest satisfaction, rental management, or smarter automation tips, the show delivers practical advice you can apply immediately to improve performance and increase Airbnb bookings.Across the series, we explore Airbnb host tips, listing optimization, price optimization, and Airbnb listing optimization – alongside real-world investing insights and behind-the-scenes Airbnb secrets you won't hear elsewhere. From hosted conversations with industry leaders and Airbnb ambassadors to actionable guidance on bookings and short-term rental growth, Host Planet helps hosts navigate short term rentals with confidence and clarity.The show is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: info@hostplanet.club#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #BookingCom #Vrbo #JamesVarley #Hostfully #PMS

Send us a message!Midterm rentals are moving from a side option to a real strategy. In this episode, Alex & Annie sit down with Jeff Hurst, CEO of Furnished Finder and former HomeAway and Expedia Group leader, to explain why 30+ day stays are gaining traction as many STR markets move into a more mature phase.Jeff breaks down what makes midterm rentals different from short-term rentals, what demand is actually driven by, and why midterm can be a strong fit for operators looking for stability, fewer turnovers, and a guest profile rooted in real-life transitions.Episode Chapters:01:04 – Jeff's background and how he views category shifts in rentals06:16 – What Furnished Finder is, and what “midterm” means in practice07:24 – Why the category is still early, and what professionalization looks like08:35 – Who midterm guests are and what they need from a stay12:01 – How midterm works operationally: screening, leases, deposits, and payments22:48 – “Return on furniture” and the investment logic behind midterm26:58 – Regulation, market maturity, and why more operators are taking midterm seriously32:15 – Why midterm is gaining ground in saturated (mature) STR markets33:21 – What types of properties fit midterm demand, and what does notConnect with Jeff:LinkedIn: https://www.linkedin.com/in/jeff-hurst-atx/ Website: https://www.furnishedfinder.com/ ✨ Exclusive Offer to Alex & Annie Listeners:Streamline your short-term rental operations with Hostfully.Mention the Alex & Annie Podcast when you sign up and get free onboarding ($1000 value).

In this episode of Host Planet Bitesize – powered by Hostfully – Cristiana Carpini, CEO of Tara Home Consulting, shares why focus beats volume when building a successful property management business.We discuss:* Why branding is no longer optional* How to build a strong, recognisable brand* Getting your distribution strategy right* Where property management businesses should be visible* How technology and AI can support growth* Practical ways operators can start using AI today* Why stepping outside your comfort zone mattersCristiana also shares why narrowing your focus can unlock faster, more sustainable growth — and how hosts and property managers can apply this thinking immediately.1:59 Focus beats volume 3:51 Join us for the Host Planet Roadshow: https://www.hostplanet.club/host-planet-roadshow5:11 Branding is no longer optional7:29 How to build a brand9:48 Get your distribution right11:29 Where property management businesses should be visible14:02 Think about technology and how you can utilise AI17:50 How people can use AI19:11 Get out of your comfort zone21:28 Tara Home ConsultingLooking for a great property management software or digital guidebook? You need Hostfully!Check out these special offers:Property Management Software: Get $500 off onboarding by using the code PLANET500.Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.Click here to sign up for Hostfully: https://tinyurl.com/3ay8bhtkKeen to book a Hostfully demo? Click here to connect with Frank Bosi: https://tinyurl.com/Hostfully-DemoEmail Frank: frank@hostfully.com Host Planet: https://www.hostplanet.club/James Varley: https://www.linkedin.com/in/jdsvarley/Cristiana Carpini: https://www.linkedin.com/in/cristiana-carpini-strconsulting/Tara Home Consulting: https://tarahome.consulting/Episode to check next: STR Insurance Myths That Cost Hosts Thousands: https://www.youtube.com/watch?v=_Ug-VzTECagThe Host Planet Podcast is where Airbnb hosts, Booking.com hosts, Vrbo hosts, and short-term rental operators come to learn what actually works. Each episode features expert insights from people actively building, managing, and scaling short-term rentals, covering everything from Airbnb hosting fundamentals to advanced rental strategies. Whether you're focused on guest satisfaction, rental management, or smarter automation tips, the show delivers practical advice you can apply immediately to improve performance and increase Airbnb bookings.Across the series, we explore Airbnb host tips, listing optimization, price optimization, and Airbnb listing optimization – alongside real-world investing insights and behind-the-scenes Airbnb secrets you won't hear elsewhere. From hosted conversations with industry leaders and Airbnb ambassadors to actionable guidance on bookings and short-term rental growth, Host Planet helps hosts navigate short term rentals with confidence and clarity.The show is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: info@hostplanet.club#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer #DirectBookings #STRMarketing #CristianaCarpini #TaraHomeConsulting #Branding #AIinHospitality

In this episode of the Host Planet Podcast – powered by Hostfully – we're joined by Alistair Handyside, Chair of PASC UK, to break down the most important policy developments facing the UK holiday let and short-term rental sector.We cover:- The good news on EPCs and what it means for hosts- Why data and collective action matter more than ever- The proposed visitor levy and its potential impact- Business rates and ongoing pressure on operators- Major political shifts in Wales, including the 182-day threshold- What hosts can do right now to protect themselves and the wider sectorAlistair also explains how operators can engage with consultations, use free templates, and make their voices heard with local representatives.A must-watch episode for anyone operating – or investing – in UK holiday lets.1:04 Good news on EPCs 3:36 The power of data and taking action 6:00 Consultation on the proposed visitor levy8:43 The potential impact of a visitor levy11:02 What a good outcome for the visitor levy looks like12:46 Business rates 17:13 The tectonic plates of politics are shifting in Wales19:43 The impact of the 182-day threshold on operators in Wales20:58 Statutory registration scheme – soft launch in the spring 24:39 How people can help themselves and the holiday let sector 27:27 Write to your local representatives to make the case for the industry (PASC UK has templates to help you)31:32 Alistair's shout-outs: Sally Henry and the PASC Policy TeamPASC UK links:Wales Senedd Elections: https://www.pascuk.co.uk/resources/senedd-elections-2026/Westminster Consultations: https://www.pascuk.co.uk/resources/consultation_responses/Cumulative Impacts: https://www.pascuk.co.uk/resources/senedd-elections-2026/Looking for a great property management software or digital guidebook? You need Hostfully!Check out these special offers:Property Management Software: Get $500 off onboarding by using the code PLANET500.Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.Click here to sign up for Hostfully: https://tinyurl.com/3ay8bhtkKeen to book a Hostfully demo? Click here to connect with Frank Bosi: https://tinyurl.com/Hostfully-DemoEmail Frank: frank@hostfully.com Host Planet: https://www.hostplanet.club/James Varley: https://www.linkedin.com/in/jdsvarley/Alistair Handyside: https://www.linkedin.com/in/alistair-handyside-mbe-4170b216/PASC UK: https://www.pascuk.co.uk/Episode to check next: The 2026 Holiday Let Compliance Checklist: https://www.youtube.com/watch?v=ITvlxKPA8v0&t=1sThe Host Planet Podcast is where Airbnb hosts, Booking.com hosts, Vrbo hosts, and short-term rental operators come to learn what actually works. Each episode features expert insights from people actively building, managing, and scaling short-term rentals, covering everything from Airbnb hosting fundamentals to advanced rental strategies. Whether you're focused on guest satisfaction, rental management, or smarter automation tips, the show delivers practical advice you can apply immediately to improve performance and increase Airbnb bookings.Across the series, we explore Airbnb host tips, listing optimization, price optimization, and Airbnb listing optimization – alongside real-world investing insights and behind-the-scenes Airbnb secrets you won't hear elsewhere. From hosted conversations with industry leaders and Airbnb ambassadors to actionable guidance on bookings and short-term rental growth, Host Planet helps hosts navigate short term rentals with confidence and clarity.The show is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: info@hostplanet.club

Send us a message!Destination marketing is in a pressure test.Short-term rentals have become a major part of how people travel, yet many DMOs still struggle with how (or whether) to include them. At the same time, AI is speeding up the research-to-booking journey and forcing destinations to rethink what “relevance” even means.In this episode, Alex and Annie sit down with Stuart Butler (President of Visit Myrtle Beach) and Adam Stoker (President of Brand Revolt) to unpack what's getting in the way, what alignment can look like, and why the next version of destination marketing is going to require better coordination across the whole destination economy.You'll hear practical takes on funding dynamics, stakeholder value, the “illusion of relevance” in reporting, and why the future may turn DMO websites into something closer to infrastructure than a traditional marketing channel.Episode Chapters:00:54 – Stuart's background and how he landed in destination work02:27 – Adam's background and how he sees the DMO landscape05:37 – The “illusion of relevance,” metrics, and why DMOs feel behind07:44 – The Indianapolis example, why some DMOs leave STRs out09:28 – Can DMOs stay relevant without vacation rentals11:53 – Why STRs need a seat at the table and what it takes to get one14:34 – What STR operators can do in markets without big PM groups19:16 – Funding reality, stakeholder influence, and how STRs earn attention22:27 – Why getting involved with a DMO teaches you more than you expect23:51 – The bigger DMO question, purpose, scope, and identity30:31 – How performance reporting shaped destination websites30:54 – Why the booking engine path can be a strategic dead end36:49 – Stewardship, community trust, and what destinations are accountable for50:06 – AI as a watershed moment for travel discovery and decision-making57:59 – What destination content needs to look like in an AI-first world1:02:21 – Closing thoughts on websites, infrastructure, and the road aheadConnect with Stuart:LinkedIn: https://www.linkedin.com/in/stuart-butler-50aaa45/ Website: http://www.visitmyrtlebeach.com/ Connect with Adam:LinkedIn: https://www.linkedin.com/in/adamstoker/ Website: https://thebrandrevolt.com/ ✨ Exclusive Offer to Alex & Annie Listeners:Streamline your short-term rental operations with Hostfully.Mention the Alex & Annie Podcast when you sign up and get free onboarding ($1000 value).

In this episode of Host Planet Bitesize – powered by Hostfully – Gil Chan from Crafted Stays shares five practical tips to make sure your direct booking website turns lookers into bookers.We cover:* How guests actually discover your website* The impact of AI on search and visibility* Why knowing your guest avatar matters more than branding* How to remove friction from the booking journey* The credibility signals every direct booking site needsGil also shares his top tip for increasing repeat bookings — and why investing in email marketing is no longer optional.2:05 Discoverability 3:06 Get your ticket for the Host Planet Roadshow: https://www.hostplanet.club/host-planet-roadshow4:31 How AI platforms are affecting search and discoverability 5:43 Integration7:16 Relatability 8:52 Knowing your guest avatar over branding10:20 Ease of booking12:19 Credibility 15:49 Tracking 18:44 Top tip: invest in email marketing 20:21 Crafted Stays: https://craftedstays.co/Looking for a great property management software or digital guidebook? You need Hostfully!Check out these special offers:Property Management Software: Get $500 off onboarding by using the code PLANET500.Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.Click here to sign up for Hostfully: https://tinyurl.com/3ay8bhtkKeen to book a Hostfully demo? Click here to connect with Frank Bosi: https://tinyurl.com/Hostfully-DemoEmail Frank: frank@hostfully.com Host Planet: https://www.hostplanet.club/James Varley: https://www.linkedin.com/in/jdsvarley/Gil Chan: https://www.linkedin.com/in/thegilbertchan/Crafted Stays: https://craftedstays.co/Episode to check next: STR Insurance Myths That Cost Hosts Thousands: https://www.youtube.com/watch?v=_Ug-VzTECagThe Host Planet Podcast is where Airbnb hosts, Booking.com hosts, Vrbo hosts, and short-term rental operators come to learn what actually works. Each episode features expert insights from people actively building, managing, and scaling short-term rentals, covering everything from Airbnb hosting fundamentals to advanced rental strategies. Whether you're focused on guest satisfaction, rental management, or smarter automation tips, the show delivers practical advice you can apply immediately to improve performance and increase Airbnb bookings.Across the series, we explore Airbnb host tips, listing optimization, price optimization, and Airbnb listing optimization – alongside real-world investing insights and behind-the-scenes Airbnb secrets you won't hear elsewhere. From hosted conversations with industry leaders and Airbnb ambassadors to actionable guidance on bookings and short-term rental growth, Host Planet helps hosts navigate short term rentals with confidence and clarity.The show is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: info@hostplanet.club#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer #DirectBookings #STRMarketing

Send us a message!Condo-hotels and resort-style properties sit in a tricky middle ground. They are not traditional hotels, but they are not quite vacation rentals either. Many still run on hotel tech stacks, charge hotel-style commissions, and operate with hotel-era assumptions.Meanwhile, guests are increasingly searching on vacation rental channels, homeowners are asking why they cannot find their units online, and off-site managers charging half the commission are pulling inventory away. In our February First-of-the-Month bonus episode, we sit down with Emmanuel Lavoie, CEO of Jetstream, to unpack why so many condo-hotels and resort operators still resist distribution on channels like Airbnb and Vrbo, what it really takes to service this category well, and how AI is starting to reshape channel management.Episode Chapters:01:17 - Leaving a 10-year engineering career for travel tech03:33 - How a Canadian OTA accidentally became a channel manager9:43 - Why resorts still hesitate to embrace Airbnb and Vrbo12:00 - What full-service channel management actually includes13:42 - Why a $10 billion company chose service over cheaper tech15:18 - Off-site managers are winning the homeowner battle16:56 - The challenge of selling non-unique inventory on Airbnb24:12 - Why one listing with 300 reviews beats 50 identical listings30:42 - Building an AI-powered guest communication system35:27 - Using AI for listing content creation at scale38:21 - Empowering frontline teams as AI champions42:09 - The human side of AI disruption44:02 - Where Jetstream is heading nextConnect with Emmanuel:LinkedIn: https://www.linkedin.com/in/emmanuel-lavoie-5b89b924/ Website: https://jetstreamtech.io/ ✨ Exclusive Offer to Alex & Annie Listeners:Streamline your short-term rental operations with Hostfully.Mention the Alex & Annie Podcast when you sign up and get free onboarding ($1000 value).

Short-term rental guest expectations are rising fast — and “manual everything” breaks the moment you try to scale.This week, Mark is joined by Frank from Hostfully to talk systems, PMS strategy, and what it really takes to run a professional operation as you grow from 1–2 properties to 10+.Frank shares how his luxury hotel background (Ritz, W, Westin) shaped his view of STR operations — and why structure, branding, and professionalism are now non-negotiable if you want to win your market.We cover:The biggest differences between luxury hotels and mom-and-pop short-term rentalsWhy guest expectations keep moving toward “hotel-level” standards (and won't go back)When it becomes impossible to manage without a PMSHow a PMS helps reduce operational friction and scale without chaosWhy “growth at all costs” is dead — and sustainable growth is the new edgeWhat to look for when choosing a PMS (and why there's no one-size-fits-all)If you're serious about scaling your STR portfolio, this episode is a must-listen.__Episode Sponsored By:STR SearchSTR Search is the industry leading property finder service. They've helped investors acquire over 325+ profitable STRs across the US. If you'd like the data professionals to help you find your next STR, reach out to STRsearch.com

In this episode of the Host Planet Podcast – powered by Hostfully – we're joined by Zak Ali, Co-Founder of Launchbase, to unpack what's really happening in the UK short-term rental market, and what hosts should expect in 2026.We discuss:- Why lengths of stay are shortening- How booking windows have compressed- Whether rates are likely to rise this year- When hosts should (and shouldn't) hold their nerve on pricing- What happened in Cornwall in 2025 – and what operators should do next- Why demand intent matters more than bookings- How to get shoulder season rightZak also shares practical advice for operators navigating uncertainty – and why demand hasn't gone away, it's simply changed shape.1:00 Length of stays in 20262:30 Minimum stay strategy 5:02 Further decrease expected in length of stays6:10 Will rates go up this year?9:19 Booking windows have compressed10:44 Should hosts hold their nerve when facing an empty calendar?12:29 The Cornwall market compressed in 202513:29 Zak's advice to Cornish operators in 202615:23 Expectations rather than forecast16:58 How to get shoulder season right18:44 Why demand intent matters more than bookings 20:43 The big regional story in the UK22:24 Demand didn't disappear, it compressed 23:07 Join us for the Host Planet Roadshow:24:24 Launchbase – delivering revenue management and marketing support for short-term rental businesses Host Planet: https://www.hostplanet.club/James Varley: https://www.linkedin.com/in/jdsvarley/Zak Ali: https://www.linkedin.com/in/zak-a-056b2714/Launchbase: https://www.launchbase.club/Episode to check next: The Smart Way to Price Your Vacation Rental: https://www.youtube.com/watch?v=YsHYwAUreLsThe Host Planet Podcast is where Airbnb hosts, Booking.com hosts, Vrbo hosts, and short-term rental operators come to learn what actually works. Each episode features expert insights from people actively building, managing, and scaling short-term rentals, covering everything from Airbnb hosting fundamentals to advanced rental strategies. Whether you're focused on guest satisfaction, rental management, or smarter automation tips, the show delivers practical advice you can apply immediately to improve performance and increase Airbnb bookings.Across the series, we explore Airbnb host tips, listing optimization, price optimization, and Airbnb listing optimization – alongside real-world investing insights and behind-the-scenes Airbnb secrets you won't hear elsewhere. From hosted conversations with industry leaders and Airbnb ambassadors to actionable guidance on bookings and short-term rental growth, Host Planet helps hosts navigate short term rentals with confidence and clarity.The show is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: info@hostplanet.club#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer #ZakAli #RevenueManagement #DynamicPricing #Launchbase

Send us a message!In this episode, we are joined by Deepak Mehrotra, founder and CEO of California Design Den, for a practical discussion on how linen decisions affect short-term rental operations over time.Drawing from more than 20 years in textile manufacturing, Deepak shares how California Design Den evolved from supplying major retailers to working directly with short-term rental operators. The conversation focuses on how linen choices shift as portfolios grow, and why decisions that seem straightforward early on can become more complex at scale.Rather than treating linens as a one-time purchase, this episode explores them as an operational system that touches guest experience, laundry workflows, replacement cycles, inventory planning, and cost control.Episode Chapters:01:07 – Deepak's background in textile manufacturing and direct-to-consumer bedding04:55 – How and why STR operators became a core customer segment16:45 – Cotton performance and durability in high-turnover environments17:45 – Common reasons linens need replacement in STR operations13:33 – Renting versus owning linens and how operators assess the tradeoffs14:43 – Laundry considerations for in-house and outsourced models25:31 – Inventory availability, fulfillment speed, and consistency at scale31:56 – How linen strategy evolves as portfolios grow28:09 – Operational simplicity when managing linens across multiple propertiesConnect with Deepak:LinkedIn: https://www.linkedin.com/in/deepak-mehrotra-9752682/ Connect with California Design Den:Website: https://www.californiadesignden.com/ ✨ Exclusive Offer to Alex & Annie Listeners:Upgrade your guest sleep experience with California Design Den.Get 10% off with code AlexAnnie10OFF.Apply for California Design Den's Linen VIP Club to access preferred pricing and dedicated hospitality support.

Shorter booking windows, unpredictable demand, and more competition – pricing short-term rentals has never been more challenging.In this episode of the Host Planet Podcast – powered by Hostfully – we're joined by Siana Vesselinova from PriceLabs to break down the key pricing trends hosts need to understand heading into 2026. We talk about how to respond to last-minute bookings without panic discounting, why local market data matters more than ever, and how to optimise minimum stays and listings to maximise revenue.This video examines whether reducing rates too soon is a misstep for property managers, emphasising the importance of data analysis for informed decision making. Instead of relying on broad market trends, hosts should focus on leveraging data to understand their hyper-local context. We explore effective pricing strategies and the need for thorough market analysis to maintain competitive rates.If you want to price with confidence – not fear – this episode is for you.0:12 Emerging trends hosts need to be aware of1:12 How hosts can deal with a shortening booking window3:16 The booking patterns from 2025 which will continue in 20264:56 Hold your nerve – don't tank your rates too quickly!6:53 Understand what's going on locally to set your rates accordingly8:34 PriceLabs helps you get pricing right9:20 How to maximise revenue – get your minimum stay strategy right12:29 How to optimise your listing 16:02 Siana's recommended checklist for hosts heading into 202618:36 Attend the Host Planet Roadshow – network and learn to grow your STR business21:51 Hosts outperform the market when they adapt to clear market shifts 24:12 Meeting hosts and property managers across the UKPriceLabs Listing Optimizer: https://hello.pricelabs.co/listing-optimizer/Looking for a great property management software or digital guidebook? You need Hostfully!Check out these special offers:Property Management Software: Get $500 off onboarding by using the code PLANET500.Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.Click here to sign up for Hostfully: https://tinyurl.com/3ay8bhtkKeen to book a Hostfully demo? Click here to connect with Frank Bosi: https://tinyurl.com/Hostfully-DemoEmail Frank: frank@hostfully.com Host Planet: https://www.hostplanet.club/James Varley: https://www.linkedin.com/in/jdsvarley/Siana Vessilinova: https://www.linkedin.com/in/sianavesselinova13/PriceLabs: https://hello.pricelabs.co/?utm_source=hostplanet&utm_medium=referral&utm_campaign=hostplanet&utm_term=hpEpisode to check next: Is Your Direct Booking Website Useless?: https://www.youtube.com/watch?v=sGewt3ZV6UA&t=397sHost Planet Podcast is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: info@hostplanet.club#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer #PriceLabs #DynamicPricing #Rates #Money #Data #Analysis

Send us a message!Last week with Moriya Rockman, we explored luxury through the lens of growth, relationships, and what it takes to scale a high-end portfolio without losing the hospitality at the center. This week, Nir Maimon brings the conversation to the definition itself, what “luxury” should mean, how it should be verified, and why the category loses trust when the label gets used too loosely.“Luxury” has become one of the most overused words in vacation rentals, and that is exactly the problem.In this episode, Alex and Annie sit down with Nir Maimon, President and Co-Founder of The Maimon Group, to break down how he evaluates luxury with a practical framework that starts with the operator and ends with the asset. Nir shares why luxury cannot be treated as a marketing adjective, what happens when guest expectations fall short, and why platforms and operators need clearer standards if the category wants to keep its credibility.They also get into what verification can look like in practice, why Nir's team says “no” far more than they say “yes,” and how their approach to service, personalization, and systems supports the level of trust luxury guests expect.Episode Chapters:00:00 – Welcome to Alex & Annie: The Real Women of Vacation Rentals01:11 – Nir's background and what The Maimon Group does in ultra-luxury02:18 – The core issue: “luxury” is being misused in vacation rentals04:26 – Nir's framework: luxury starts with the operator, then the asset06:45 – How Nir scores luxury (location, layout, privacy, finishes, noise, access, amenities)08:34 – The trust gap: what OTAs get wrong without verification15:48 – LPMS and the travel advisor workflow (how trust gets protected in bookings)24:02 – Big-event travel and why groups keep choosing homes27:45 – Personalization at scale: CRM, surveys, and concierge ownership31:10 – AI in hospitality: start with clean data, then layer automation with human validation38:08 – Looking ahead to 2026: “deployment,” standards, and repeatable excellenceConnect with Nir:LinkedIn: https://www.linkedin.com/in/nir-maimon-59024595/ The Maimon Group: https://www.themaimongroup.com/  LPMS: https://thelpms.com/ ✨ Exclusive Offer to Alex & Annie Listeners:Streamline your short-term rental operations with Hostfully.Mention the Alex & Annie Podcast when you sign up and get free onboarding ($1000 value).

Managing pet-friendly short-term rental properties comes with its own challenges – especially when it comes to cleanliness and odours.In this Host Planet Bitesize episode – powered by Hostfully – Sean Kemper from ETI Solutions shares practical tips on keeping odours out of your property, managing pet hair, and setting up the right cleaning processes to maintain five-star standards. From prioritising cleaning tasks to training your team and even leaving the right products for guests, this episode is packed with actionable advice for pet-friendly hosts.1:54 How to keep odours out of the property3:25 Understand your cleaning priorities for pets5:37 Dealing with pet hair6:57 Get your cleaning processes right7:46 Implement the knowledge and training9:16 Leave cleaning products for guests to clean up (if necessary!)10:03 ETI SolutionsLooking for a great property management software or digital guidebook? You need Hostfully!Check out these special offers:Property Management Software: Get $500 off onboarding by using the code PLANET500.Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.Click here to sign up for Hostfully: https://tinyurl.com/3ay8bhtkKeen to book a Hostfully demo? Click here to connect with Frank Bosi: https://tinyurl.com/Hostfully-DemoEmail Frank: frank@hostfully.com Host Planet: https://www.hostplanet.club/James Varley: https://www.linkedin.com/in/jdsvarley/Sean Kemper: https://www.linkedin.com/in/sean-kemper-51958312/ETI Solutions: https://dropngocleaningproducts.com/Episode to check next: The 5 Automations Every STR Host Needs to Scale: https://www.youtube.com/watch?v=6nszD2cXYM8&t=1sHost Planet Bitesize is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: info@hostplanet.club#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer #SeanKemper #ETISolutions #Pets #Dogs #Cats

Most operators think better tech will fix their problems. It won't.In this episode, Frank Bosi (Hostfully) joins the show to unpack the real challenges STR leaders face as they scale—pressure, decision fatigue, emotional weight, and the constant tension between automation and hospitality.Drawing from years inside luxury hotels like Ritz-Carlton and Four Seasons, Frank breaks down what most operators get wrong about tech stacks, leadership, hiring, and guest experience—and how to build systems that create confidence instead of doubt.Inside this episode:Why tech stack decisions are emotional, not logicalHow disconnected tools quietly create leadership stressThe difference between automating tasks vs removing hospitalityWhat luxury hotels get right about training and consistencyWhy leaders must absorb pressure instead of passing it downHow to hire people who protect your brand when you're not watchingThis is a must-listen for any STR operator building a team, scaling systems, or feeling the weight of leadership.00:01 – Why Tech Stack Decisions Are Emotional, Not Logical03:45 – Automation vs Hospitality: Where Operators Go Too Far07:10 – The Weight of Leadership Most People Aren't Ready For11:00 – Why Disconnected Tools Create Doubt and Stress15:20 – Lessons STR Operators Can Steal From Luxury Hotels19:10 – Why Leaders Can't Have “Bad Days” Publicly23:30 – Hiring People Who Protect Your Brand When You're Not There27:40 – Training, Standards, and Why Consistency Beats Luxury31:50 – Using Tech to Create Confidence, Not Complexity36:40 – The Real Role of a Leader in Scaling STR OperationsGuest Bio:Frank Bosi is the Senior Director of Partnerships at Hostfully, a leading platform supporting short-term rental operators around the world. He drives strategic relationships across the STR ecosystem; working with technology partners, influencers, coaches & thought leaders to help property managers scale and deliver great guest experiences.Frank also actively contributes to industry conversations through webinars, events and podcasts (such as this) designed to help operators grow smarter, faster, and more profitably.Outside of work, Frank prioritizes faith, fitness, and family; spending his free time with his wife and kids, training CrossFit, and staying focused on overall wellbeing.Guest Link:https://www.instagram.com/frank_bosi/Get FREE Access to our Community and Weekly Trainings:https://group.strsecrets.com/

Most operators think better tech will fix their problems. It won't.In this episode, Frank Bosi (Hostfully) joins the show to unpack the real challenges STR leaders face as they scale—pressure, decision fatigue, emotional weight, and the constant tension between automation and hospitality.Drawing from years inside luxury hotels like Ritz-Carlton and Four Seasons, Frank breaks down what most operators get wrong about tech stacks, leadership, hiring, and guest experience—and how to build systems that create confidence instead of doubt.Inside this episode:Why tech stack decisions are emotional, not logicalHow disconnected tools quietly create leadership stressThe difference between automating tasks vs removing hospitalityWhat luxury hotels get right about training and consistencyWhy leaders must absorb pressure instead of passing it downHow to hire people who protect your brand when you're not watchingThis is a must-listen for any STR operator building a team, scaling systems, or feeling the weight of leadership.00:01 – Why Tech Stack Decisions Are Emotional, Not Logical03:45 – Automation vs Hospitality: Where Operators Go Too Far07:10 – The Weight of Leadership Most People Aren't Ready For11:00 – Why Disconnected Tools Create Doubt and Stress15:20 – Lessons STR Operators Can Steal From Luxury Hotels19:10 – Why Leaders Can't Have “Bad Days” Publicly23:30 – Hiring People Who Protect Your Brand When You're Not There27:40 – Training, Standards, and Why Consistency Beats Luxury31:50 – Using Tech to Create Confidence, Not Complexity36:40 – The Real Role of a Leader in Scaling STR OperationsGuest Bio:Frank Bosi is the Senior Director of Partnerships at Hostfully, a leading platform supporting short-term rental operators around the world. He drives strategic relationships across the STR ecosystem; working with technology partners, influencers, coaches & thought leaders to help property managers scale and deliver great guest experiences.Frank also actively contributes to industry conversations through webinars, events and podcasts (such as this) designed to help operators grow smarter, faster, and more profitably.Outside of work, Frank prioritizes faith, fitness, and family; spending his free time with his wife and kids, training CrossFit, and staying focused on overall wellbeing.Guest Link:https://www.instagram.com/frank_bosi/Get FREE Access to our Community and Weekly Trainings:https://group.strsecrets.com/

In this episode of the Host Planet Podcast, we're joined by Andy Fenner, Chief Executive of the Short Term Accommodation Association, to unpack the biggest policy and pressure points facing the short-term rental sector right now.From the proposed visitor levy and how it should be administered, to the realities of tourism capacity, infrastructure investment, and the short-term lets registration scheme, Andy shares a clear industry perspective. We also explore the 182-day threshold in Wales, the value of industry events like the Host Planet Roadshow and Short Stay Summit 2026, and finish with Andy's New Year resolution for the sector.Host Planet Roadshow: https://www.hostplanet.club/host-planet-roadshowShort Stay Summit '26: https://www.shortstaysummit.org/1:06 The potential visitor levy2:22 How much more can tourism take?5:26 Lobbying the levy7:58 How should the levy be administered?11:59 Tourism infrastructure needs investment14:16 Short-term lets registration scheme 15:59 Why the registration scheme is a good idea19:30 The 182-day threshold in Wales 24:32 What people can expect from the Host Planet Roadshow 26:08 The value of attending industry events 29:50 Short Stay Summit 202633:30 Andy's new year resolution for the industry Looking for a great property management software or digital guidebook? You need Hostfully!Check out these special offers:Property Management Software: Get $500 off onboarding by using the code PLANET500.Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.Click here to sign up for Hostfully: https://tinyurl.com/3ay8bhtkKeen to book a Hostfully demo? Click here to connect with Frank Bosi: https://tinyurl.com/Hostfully-DemoEmail Frank: frank@hostfully.com Host Planet: https://www.hostplanet.club/James Varley: https://www.linkedin.com/in/jdsvarley/Andy Fenner: https://www.linkedin.com/in/andyfenner2025/Short Term Accommodation Association: https://ukstaa.org/Episode to check next: Your Personal Brand Is Worth More Than Your Company Logo: https://www.youtube.com/watch?v=nR2UxICG0e8&t=3sHost Planet Podcast is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: info@hostplanet.club#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer #STAA #VisitorLevy #ShortStaySummit #HostPlanetRoadshow

Send us a message!In this episode, we sit down with Moriya Rockman, founder of Smiling House Luxury, to explore how a single personal vacation home in the Swiss Alps became the starting point for a global luxury vacation rental portfolio.Moriya shares her journey from accidental host to global founder, including why she and her husband chose to stay hands-on operators while scaling internationally. She explains how staying close to hospitality standards shaped every stage of growth, from property management to technology.The conversation also explores Villa Tracker, a B2B-to-C platform she founded that connects luxury homes with travel designers, concierges, and advisors booking on behalf of clients. Moriya breaks down why this channel matters, how it opens untapped demand beyond OTAs, and what it means for hosts and property managers looking to reach a different tier of traveler.We also dive into global luxury travel trends, emerging destinations, and why private homes continue to outperform hotels for group travel, longer stays, and experience-driven trips.This episode offers a grounded look at scaling thoughtfully, building through relationships, and creating long-term opportunity in luxury vacation rentals without losing sight of hospitality.Episode Chapters:00:00 – Welcome to Alex & Annie: The Real Women of Vacation Rentals01:18 – Turning a Swiss Chalet Into a Vacation Rental Business03:25 – How to Scale a Luxury Vacation Rental Portfolio06:57 – Building a Global Luxury Brand While Staying an Operator09:49 – B2B Travel Bookings for Vacation Rentals Explained12:30 – Beyond Airbnb and OTAs for Luxury Rentals14:33 – How Luxury Travel Advisors Book Private Homes18:57 – Working With Individual Hosts and Property Managers22:59 – Technology Partnerships for Luxury Vacation Rentals25:57 – Is Luxury Travel Recession-Proof?28:10 – Why Groups and Multi-Generational Travel Choose Private Homes30:33 – Emerging Luxury Travel Destinations to Watch33:59 – Experiencing Luxury Properties in the Off-Season38:19 – Women in Vacation Rental LeadershipConnect with Moriya:LinkedIn: https://www.linkedin.com/in/moriya-rockman-a3467a13a/ Website: https://www.linkedin.com/company/smiling-house/ ✨ Exclusive Offer to Alex & Annie Listeners:Streamline your short-term rental operations with Hostfully.Mention the Alex & Annie Podcast when you sign up and get free onboarding ($1000 value).

Why should short-term rental hosts make time for in-person events in 20In this Host Planet Bitesize episode – powered by Hostfully – Lisa Roads from the Women in Short Term Rentals Community shares five key reasons to attend the Host Planet Roadshow, starting in Cornwall on 5 February.From hyperlocal content and a boutique, high-impact format to collaborative roundtables and creating more space for women to shape the future of the STR industry, this episode explains why the Roadshow is designed differently – and who it's really for.Get your ticket for the Host Planet Roadshow: https://www.hostplanet.club/host-planet-roadshow2:05 Hyperlocal content for each location3:23 Convenient for hosts in key holiday let regions5:11 A boutique event – built for high-impact networking6:32 A collaborative and engaging roundtable format7:55 Encourage more women to shape the narrative of the short-term rental industryLooking for a great property management software or digital guidebook? You need Hostfully!Check out these special offers:Property Management Software: Get $500 off onboarding by using the code PLANET500.Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.Click here to sign up for Hostfully: https://tinyurl.com/3ay8bhtkKeen to book a Hostfully demo? Click here to connect with Frank Bosi: https://tinyurl.com/Hostfully-DemoEmail Frank: frank@hostfully.com Host Planet: https://www.hostplanet.club/James Varley: https://www.linkedin.com/in/jdsvarley/Lisa Roads: https://www.linkedin.com/in/lisaroads/Episode to check next: 5 Reasons Your STR Needs AI Right Now: https://www.youtube.com/watch?v=GM-zt2OvS3kHost Planet Bitesize is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: info@hostplanet.club#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer #LisaRoads #WomenInShortTermRentals #Cornwall #Devon

In this edition of the Host Planet Podcast – powered by Hostfully – we're joined by Andy Easton, Managing Director of Beach Retreats, to talk candidly about selling a holiday let business.Andy shares what it felt like to sell Beach Retreats, how the sale process unfolded, and the lessons he learned from due diligence, buyer conversations, and building a strong brand that delivered 97% direct bookings. He also offers practical advice for business owners considering an exit.We also discuss the first leg of the Host Planet Roadshow, which kicks off in Cornwall on Thursday 5 February 2026, with Beach Retreats as Event Partner. Andy explains why events matter, the challenges facing short-term rental businesses in Cornwall, and what attendees can expect from the Roadshow.0:45 What it felt like to sell Beach Retreats1:46 The sale process4:05 Reaching out to potential buyers4:43 The due diligence process 7:09 Advice to business owners who want to sell7:58 Strong brand and marketing8:59 How to achieve 97% direct bookings10:32 Attend events to build relationships 11:39 Andy's feelings as he prepares to exit Beach Retreats12:22 What's next for Andy13:15 Host Planet Roadshow kicks off in Cornwall on 5 February 202614:48 Sticking up for the industry16:15 The challenges short-term rental businesses are facing in Cornwall 17:26 What Roadshow attendees will benefit from19:39 Expect actionable tips, major brands, and a local focus at the RoadshowGet your ticket for the Host Planet Roadshow: https://www.hostplanet.club/host-planet-roadshowLooking for a great property management software or digital guidebook? You need Hostfully!Check out these special offers:Property Management Software: Get $500 off onboarding by using the code PLANET500.Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.Click here to sign up for Hostfully: https://tinyurl.com/3ay8bhtkKeen to book a Hostfully demo? Click here to connect with Frank Bosi: https://tinyurl.com/Hostfully-DemoEmail Frank: frank@hostfully.com Host Planet: https://www.hostplanet.club/James Varley: https://www.linkedin.com/in/jdsvarley/Andy Easton: https://www.linkedin.com/in/andyeaston/Beach Retreats: https://www.beachretreats.co.uk/Episode to check next:Host Planet Podcast is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: info@hostplanet.club#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer #BeachRetreats #AndyEaston #Cornwall #HostPlanetRoadshow

Send us a message!In this episode, Alex & Annie sit down with Frank Bosi, Senior Director of Partnerships at Hostfully, to unpack what it really takes to build a tech company that people trust.Frank's journey began in luxury hotels long before short-term rentals became a professionalized industry. That hospitality foundation now shapes how he approaches partnerships, leadership, and growth inside one of the most culture-driven PMS brands in the space.This conversation explores why culture scales faster than software, how AI can actually bring hospitality back into operations, and what property managers should be focusing on as expectations rise across the industry.You'll also hear a behind-the-scenes look at Hostfully's approach to partnerships, onboarding, and product development, including how real user feedback influences what gets built next.Episode Chapters:00:00 – Welcome to Alex & Annie: The Real Women of Vacation Rentals05:00 – Frank Bosi's role at Hostfully and his focus on partnerships, education, and industry visibility09:40 – Frank reflects on his hotel background and why consistency, care, and service still define great guest experience21:17 – Inside Hostfully's day-to-day culture, trust, flexibility, and leadership principles15:14 – Why Hostfully feels different to operators and how people shape the product experience10:43 – Using AI intentionally to preserve brand voice, personalization, and hospitality40:28 – The biggest challenges operators are trying to solve right now16:36 – Collaboration, ecosystem thinking, and why relationships still matter in tech36:28 – How Hostfully supports operators at every stage of growth26:00 – Hostfully's funding story and choosing partners aligned with long-term valuesFrank also shares his perspective on industry consolidation, rising professionalism among operators, and why modern property management systems have become the backbone of scalable operations.This conversation explores what happens when technology is built around people, not the other way around.Connect with Frank:LinkedIn: https://www.linkedin.com/in/frank-bosi-375a5817/ Connect with Hostfully:LinkedIn: https://www.linkedin.com/company/hostfully-inc-/ Website: https://www.hostfully.com/ ✨ Exclusive Offer to Alex & Annie Listeners:Streamline your short-term rental operations with Hostfully.Mention the Alex & Annie Podcast when you sign up and get free onboarding ($1000 value).

On this week's Host Planet Bitesize – powered by Hostfully – James Varley welcomes Nick Massey from Proper Insurance to discuss essential insights for buying and managing short-term rental properties.They tackle five common myths about vacation rental insurance and provide crucial information every host needs to hear. This episode is packed with tips to help you understand Airbnb insurance and protect your investment property effectively.1:59 Myth number one: regular home insurance is substantial enough4:08 Myth number two: free insurance from my OTA is enough protection5:36 Myth number three: my property management company will have me covered7:13 Myth number four: umbrella insurance covers everything10:37 Myth number five: I cannot be held liable for the negligence of my guest14:28 The examples Nick shares to encourage hosts to get the right cover18:47 Proper Insurance: https://www.proper.insure/Looking for a great property management software or digital guidebook? You need Hostfully!Check out these special offers:Property Management Software: Get $500 off onboarding by using the code PLANET500.Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.Click here to sign up for Hostfully: https://tinyurl.com/3ay8bhtkKeen to book a Hostfully demo? Click here to connect with Frank Bosi: https://tinyurl.com/Hostfully-DemoEmail Frank: frank@hostfully.com Host Planet: https://www.hostplanet.club/James Varley: https://www.linkedin.com/in/jdsvarley/Nick Massey: https://www.linkedin.com/in/nmassey1/Proper Insurance: https://www.proper.insure/Episode to check next: The 5 Automations Every STR Host Needs to Scale: https://www.youtube.com/watch?v=6nszD2cXYM8Host Planet Bitesize is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: info@hostplanet.club#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer #Insurance #STRInsurance #VacationRentalInsurance #ProperInsurance #NickMassey

Send us a message!Welcome to the 1st of the year special episode. Alex & Annie are kicking off 2026 by looking back at the moments that shaped 2025, the lessons they're carrying forward, and the intentions guiding the year ahead.They share how the podcast evolved over the past year, including more on site recordings and conference conversations than ever, plus why storytelling is becoming a bigger advantage for vacation rental brands right now. You'll also hear Alex's personal announcement, perfectly timed for the Year of the Horse, and the top episodes of 2025 that listeners loved most.Episode Chapters:00:00 Welcome to the First Episode of 2026  01:05 Why This Annual Episode Matters  02:45 Reflecting on the Moments That Defined 2025  06:10 Taking the Podcast On Site and Into Conferences  08:50 Travel Stories, Italy, and Unexpected Highlights  13:20 What's Coming in 2026 for the Podcast  16:45 Words of the Year and Personal Intentions  27:30 Alex' Personal Announcement and New Chapter  35:50 The Top Episodes of 2025  52:10 Gratitude, Community, and Looking AheadWhat's your Word of the Year for 2026? Send Alex and Annie a message on LinkedIn. They genuinely want to hear what you're focusing on this year.✨ Exclusive Offer to Alex & Annie Listeners:Streamline your short-term rental operations with Hostfully.Mention the Alex & Annie Podcast when you sign up and get free onboarding ($1000 value).

Kristina Castellina, the Founder of Empress Hall in Blackpool, is the special guest on today's Host Planet Podcast, sponsored by Hostfully.Kristina's advice for business owners: don't hide behind a logo. Instead, focus on building your personal brand across social media. She shares the story of the 10-bedroom Empress Hall, including how she documented every step of the refurbishment on social media – a tactic which achieved significant press coverage and helped to drive direct bookings.Learn about Kristina's entrepreneurship journey and the valuable business tips for anyone looking to make their mark. Discover how to build a brand that resonates with your audience and cultivates a strong business mindset.0:13 Hosting by the seaside in Blackpool1:35 Setting up Empress Hall and Kristina's initial goals3:38 Marketing – including documenting every step of the refurbishment on social media 4:42 How to get press coverage: contact journalists 5:45 The amenities which sell Empress Hall 7:08 Guest communication, including outsourcing 8:03 Find the gap in the market 11:37 How to attract tourists all-year-round13:26 How to grow on Instagram: build a personal brand and don't hide behind a logo17:07 The opportunities social media has created for Kristina 19:25 Website, Instagram, Facebook20:54 Favourite brand: Charles Alexandar Short Stay22:10 Individual shout-out: Swish Apartments 23:00 Biggest lesson learned: it's not for the faint hearted Looking for a great property management software or digital guidebook?You need Hostfully!Check out these special offers:Property Management Software: Get $500 off onboarding by using the code PLANET500.Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.Click here to sign up for Hostfully: https://tinyurl.com/3ay8bhtkKeen to book a Hostfully demo? Click here to connect with Frank Bosi: https://tinyurl.com/Hostfully-DemoEmail Frank: frank@hostfully.com Host Planet: https://www.hostplanet.club/James Varley: https://www.linkedin.com/in/jdsvarley/Kristina Castellina: https://www.linkedin.com/in/kristinacastellina/Empress Hall: https://www.empresshall.co.uk/Episode to check next: Hosting in Paradise with Robin Bass (Hold the Rum!): https://www.youtube.com/watch?v=PTEkLHIzef8&t=4sHost Planet Podcast is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: info@hostplanet.club#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer

In this edition of Host Planet Bitesize – powered by Hostfully – Carlos Castillo from Direct BookMe shares practical insights on how hosts can build trust, understand their ideal guest, and communicate with impact.Carlos reveals why communication is your superpower, how automation should support (not replace) hospitality, and what every host must do to make guests feel confident booking directly. We also explore the balance between tech and human touch, plus simple ways to elevate your guest experience.1:52 Build trust 2:07 Get to know your ideal guest 2:27 Communication is your superpower 2:38 Automate where you can 2:52 It's hospitality – act like it!3:46 How to make sure guests trust your business4:28 The importance of understanding your target guest5:25 Automation and guest communication 6:50 Remember, it's hospitality 7:50 Direct BookMeLooking for a great PMS or digital guidebook? You need Hostfully!Check out these special offers:Property Management Software: Get $500 off onboarding by using the code PLANET500.Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.Click here to sign up for Hostfully: https://tinyurl.com/3ay8bhtkKeen to book a Hostfully demo? Click here to connect with Frank Bosi: https://tinyurl.com/Hostfully-DemoEmail Frank: frank@hostfully.com Host Planet: https://www.hostplanet.club/James Varley: https://www.linkedin.com/in/jdsvarley/Carlos Castillo: https://www.linkedin.com/in/carlos-castillo-73732a36b/Direct BookMe: https://directbookme.co/Episode to check next: Beyond's Guide to Profitable Slow Periods: https://www.youtube.com/watch?v=hLIi2ftGzSs&t=4sHost Planet Bitesize is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: info@hostplanet.club#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer #CarlosCastillo #DirectBookMe

What happens when you stop treating property like real estate – and start treating it like hospitality?Real estate investor Frank Iglesias joins the Host Planet Podcast – powered by Hostfully – to explain why vacation rentals outperform traditional property strategies, and what investors need to understand to build a five-star, guest-first business.1:08 The lightbulb moment 6:07 Step one: look for properties in vacation areas 8:58 Vacation rentals compared to other types of property investment 12:31 Understand you're buying a business – this is hospitality 15:38 How to deliver a great guest experience 19:14 The tech you need when starting out: start by leveraging Airbnb and Vrbo22:06 How to achieve five-star reviews24:12 Favourite brands: Amazon and Walmart25:29 Shout-out 27:19 Biggest lesson learnedLooking for a great property management software or digital guidebook? You need Hostfully!Check out these special offers:Property Management Software: Get $500 off onboarding by using the code PLANET500.Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.Click here to sign up for Hostfully: https://tinyurl.com/3ay8bhtkKeen to book a Hostfully demo? Click here to connect with Frank Bosi: https://tinyurl.com/Hostfully-DemoEmail Frank: frank@hostfully.com Host Planet: https://www.hostplanet.club/James Varley: https://www.linkedin.com/in/jdsvarley/Frank Iglesias: https://www.linkedin.com/in/frank-iglesias-755415b9/Episode to check next: Budget Hits Holiday Let Owners | Here's What Changed: https://www.youtube.com/watch?v=W5frnO4oY20Host Planet Podcast is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: info@hostplanet.club#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer #FrankIglesias

Tired of manual check-ins, missed cleaning notifications, and utility bills going through the roof? It's time to automate your short-term rental business!In this episode of Host Planet Bitesize – powered by Hostfully – we welcome Dipen Gala from Lynx, the leading smart home automation software for property managers. Dipen shares the five essential automations that will free up your time, cut operating costs, and dramatically enhance your guest experience.These automations are the secret to running a true hands-off, scalable STR business.2:08 Door locks2:37 Text the guest the moment they arrive3:21 Personalise the TV screen4:11 Temperature control for energy saving5:15 Upselling 10:15 Lynx Looking for a great property management software or digital guidebook? You need Hostfully!Check out these special offers:Property Management Software: Get $500 off onboarding by using the code PLANET500.Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.Click here to sign up for Hostfully: https://tinyurl.com/3ay8bhtkKeen to book a Hostfully demo? Click here to connect with Frank Bosi: https://tinyurl.com/Hostfully-DemoEmail Frank: frank@hostfully.com Host Planet: https://www.hostplanet.club/James Varley: https://www.linkedin.com/in/jdsvarley/Dipen Gala: https://www.linkedin.com/in/dipengala/Lynx: https://www.getlynx.co/Episode to check next: How Short-Term Rental Hosts Can Utilise AI Today: https://www.youtube.com/watch?v=IJCr2Aq47v0&t=1183sHost Planet Bitesize is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: info@hostplanet.club#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer #STRAutomation #SmartHome #VacationRental #LynxAutomation #PropertyManagement #AirbnbHost #DipenGala #HospitalityTech #Lynx

On today's Host Planet Podcast – powered by Hostfully – Matt Jeffery from Zeal Tax explains how a client with 15 holiday lets was able to save thousands in tax by claiming previously overlooked capital allowances.This case highlights the importance for furnished holiday let owners to stay informed on UK business tax strategies. Ensure you're not missing out on crucial savings – reach out to Zeal for expert advice today.0:51 Key takeaways from the budget 7:39 The impact of higher taxes on dividends (it might be more than you think)9:23 People with jobs and property income are likely to suffer from stealth taxes – because personal allowances are not moving10:33 Should people with property in their personal name incorporate it into a limited company?14:16 Stamp duty implications for investors incorporating into a limited company15:51 Was there any positive news from the budget? Business rates, perhaps?20:39 The government's Making Tax Digital campaign28:13 Capital allowances – why holiday let owners need to claim now20:25 The deadline for claiming capital allowances Looking for a great property management software or digital guidebook? You need Hostfully!Check out these special offers:Property Management Software: Get $500 off onboarding by using the code PLANET500.Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.Click here to sign up for Hostfully: https://tinyurl.com/3ay8bhtkKeen to book a Hostfully demo? Click here to connect with Frank Bosi: https://tinyurl.com/Hostfully-DemoEmail Frank: frank@hostfully.com Host Planet: https://www.hostplanet.club/James Varley: https://www.linkedin.com/in/jdsvarley/Matt Jeffery: https://www.linkedin.com/in/matt-jeffery-156a8245/Zeal Tax: https://gozeal.co.uk/services/industries/hch-furnished-holiday-lets/Episode to check next: Holiday Let Pricing Secrets & Hot Tub Hype: Maximise Your Revenue with Sykes Holiday Cottages: https://www.youtube.com/watch?v=2fu3kkR90-8Host Planet Podcast is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: info@hostplanet.club#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #DigitalGuidebooks #SpecialOffer #ZealTax #HolidayLetTax #FHL #MattJeffery

In this Host Planet Bitesize episode, sponsored by Hostfully, Thomas Tewolde from Charge Automation shares five powerful automation tips that every short-term rental host should implement.Thomas breaks down how to automate everything before arrival, keep the check-in flow short, personalise the guest journey, provide instant access, and reduce guest effort at every stage.If you want to streamline operations, save time, and improve guest satisfaction, these insights are essential.1:56 Automate everything before arrival2:18 Keep the check-in flow short3:15 Personalise the journey for each guest5:41 Give instant access7:15 Reduce guest effort8:37 Charge AutomationLooking for a great PMS or digital guidebook? You need Hostfully!Check out these special offers:Property Management Software: Get $500 off onboarding by using the code PLANET500.Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.Click here to sign up for Hostfully: https://tinyurl.com/3ay8bhtkKeen to book a Hostfully demo? Click here to connect with Frank Bosi: https://tinyurl.com/Hostfully-DemoEmail Frank: frank@hostfully.com Host Planet: https://www.hostplanet.club/James Varley: https://www.linkedin.com/in/jdsvarley/Thomas Tewolde: https://www.linkedin.com/in/thomas-tewolde-22098a30/Charge Automation: https://chargeautomation.com/Episode to check next: 5 Reasons Your STR Needs AI Right Now: https://www.youtube.com/watch?v=GM-zt2OvS3kHost Planet Bitesize is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: info@hostplanet.club#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer #ChargeAutomation #Automate #ThomasTewolde

The lines between hotels and short-term rentals are dissolving. In this episode of the Host Planet Podcast – powered by Hostfully – we sit down with Rebecca Hollants Van Loocke, COO EMEA of Frasers Hospitality, one of the world's largest serviced apartment operators.Rebecca shares key strategies on:Corporate and extended stays: how to attract and manage reliable, long-term corporate bookings (the most stable revenue stream).The luxury of space: why spacious, home-like functionality is now non-negotiable for high-end guests.Scaling quality: lessons on using smart technology and standard operating procedures (SOPs) to ensure consistent, hotel-level service across a global portfolio.If you want to professionalise and secure long-stay revenue, this episode is essential viewing.0:49 Why serviced apartments are the future 1:56 How the pandemic supercharged serviced apartments3:34 Nomadic young people who work remotely6:14 Lack of seasonality and high corporate demand7:45 The non-negotiables for serviced accommodation9:16 Revenue management 11:33 Blended portfolio helps to avoid some regulation13:19 Distribution channels, including 70% direct bookings13:48 Business development, including direct sales management 15:02 Loyalty programme16:28 How to attract more corporate bookings17:45 Essential tech stack for serviced accommodation19:53 Delivering a local experience22:40 Favourite brand24:22 Another favourite brand: Kayak24:57 Key learning from serviced apartment spaceLooking for a great PMS or digital guidebook? You need Hostfully!Check out these special offers:Property Management Software: Get $500 off onboarding by using the code PLANET500.Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.Click here to sign up for Hostfully: https://tinyurl.com/3ay8bhtkKeen to book a Hostfully demo? Click here to connect with Frank Bosi: https://tinyurl.com/Hostfully-DemoEmail Frank: frank@hostfully.com Host Planet: https://www.hostplanet.club/James Varley: https://www.linkedin.com/in/jdsvarley/Rebecca Hollants Van Loocke: https://www.linkedin.com/in/rebeccahollants/Frasers Hospitality: https://www.frasershospitality.com/en/Episode to check next: Hosting in Paradise with Robin Bass (Hold the Rum!): https://www.youtube.com/watch?v=PTEkLHIzef8&t=4sHost Planet Podcast is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: info@hostplanet.club#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer

Join us for a trip to the sun-drenched shores of St. Croix, US Virgin Islands, as we sit down with Robin Bass, Founder and Chief Visionary Officer of Premier Properties USVI. Robin has built a booming portfolio of luxury villas and high-end rentals on a stunning island.In this Host Planet Podcast episode – powered by Hostfully – Robin describes how she hosts remotely, prioritising human connection, mastering team and contractor retention, and leveraging technology to enhance genuine hospitality.This is a masterclass in building a scalable, luxury brand where relationships truly equal revenue.1:03 Managing units in the US Virgin Islands from New Hampshire5:13 Tech and systems which help Robin manage rentals remotely11:48 How to deliver a great guest experience18:15 Developing direct bookings23:01 Intrigued by AI24:33 How Robin got involved in the STR world28:56 Robin's favourite brands and people in vacation rentals31:52 Biggest lesson learnedLooking for a great PMS or digital guidebook? You need Hostfully!Check out these special offers:Property Management Software: Get $500 off onboarding by using the code PLANET500.Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.Click here to sign up for Hostfully: https://tinyurl.com/3ay8bhtkKeen to book a Hostfully demo? Click here to connect with Frank Bosi: https://tinyurl.com/Hostfully-DemoEmail Frank: frank@hostfully.com Host Planet: https://www.hostplanet.club/James Varley: https://www.linkedin.com/in/jdsvarley/Robin Bass: https://www.linkedin.com/in/robinbass/Premier Properties USVI: https://premierpropertiesusvi.com/Episode to check next: What STRs Must Learn from Holiday Parks & Hotels: https://www.youtube.com/watch?v=_mtHPA2wYDQHost Planet Podcast is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: info@hostplanet.club#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer #RobinBass #USVI #StCroix

Is AI hype or is it the future of short-term rental hosting?In this episode of Host Planet Bitesize – powered by Hostfully – we sit down with Cole Rubin from Conduit, the company using conversational AI to revolutionise hospitality operations.Cole shares five compelling, actionable reasons why every STR host – from single-unit owners to large property managers – needs to stop viewing AI as a luxury and start treating it as essential for scaling success and maximising revenue.1:56 Fast responses = better reviews3:26 Your team is freed up to focus on higher leverage tasks4:49 AI can help you develop a huge company database6:07 AI can boost upselling7:46 Brand voice, rules, and policies are consistent8:34 Conduit: https://www.conduit.ai/9:11 How AI will change the vacation rental industry10:01 How STR managers can utilise AILooking for a great PMS or digital guidebook? You need Hostfully!Check out these special offers:Property Management Software: Get $500 off onboarding by using the code PLANET500.Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.Click here to sign up for Hostfully: https://tinyurl.com/3ay8bhtkKeen to book a Hostfully demo? Click here to connect with Frank Bosi: https://tinyurl.com/Hostfully-DemoEmail Frank: frank@hostfully.com Host Planet: https://www.hostplanet.club/James Varley: https://www.linkedin.com/in/jdsvarley/Cole Rubin: https://www.linkedin.com/in/colerubin/Conduit: https://www.conduit.ai/Episode to check next: Beyond's Guide to Profitable Slow Periods: https://www.youtube.com/watch?v=hLIi2ftGzSs&t=4sHost Planet Bitesize is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: info@hostplanet.club#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer #STR #AIforSTR #VacationRental #ConduitAI #PropertyManagement #AirbnbHost #HospitalityTech #ColeRubin

In this episode of the Host Planet Podcast – powered by Hostfully – James sits down with Zen Valli from RMS Cloud for a masterclass in cross-industry learning.Zen shares what short-term rental operators can take from holiday parks and hotels, where the biggest upsell opportunities are hiding, and why giving guests a reason to book direct is more essential than ever.You'll also hear his take on the ideal lean tech stack, which integrations deliver the best ROI, and the lessons holiday parks can learn from the STR world. Plus, Zen reveals his favourite brands and the biggest lesson he's learned in the industry.0:39 What can short-term rentals learn from holiday parks6:59 Upselling opportunities 8:15 What can STR operators learn from hotels10:39 What can holiday parks learn from STRs13:52 The ideal lean tech stack for STRs15:08 Give your guests a reason to book direct16:38 Which integrations deliver the most ROI17:43 RMS Cloud18:26 Favourite brands19:33 Biggest lesson learnedLooking for a great PMS or digital guidebook? You need Hostfully!Check out these special offers:Property Management Software: Get $500 off onboarding by using the code PLANET500.Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.Click here to sign up for Hostfully: https://tinyurl.com/3ay8bhtkKeen to book a Hostfully demo? Click here to connect with Frank Bosi: https://tinyurl.com/Hostfully-DemoEmail Frank: frank@hostfully.com Host Planet: https://www.hostplanet.club/James Varley: https://www.linkedin.com/in/jdsvarley/Zen Valli: https://www.linkedin.com/in/zunaid-zen-v-06091b8a/RMS Cloud: https://www.rmscloud.com/Episode to check next: How Short-Term Rental Hosts Can Utilise AI Today: https://www.youtube.com/watch?v=IJCr2Aq47v0&t=1183sHost Planet Podcast is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: info@hostplanet.club#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer #ZenValli #RMSCloud #HolidayParks

In this episode of Host Planet Bitesize, powered by Hostfully, Charlie Gibbons from Beyond shares a clear playbook for autumn/winter: watch your booking lead times, don't slash rates too fast, and judge success by REVPAN (revenue per available night) – not vanity metrics.Charlie tackles minimum stay rules, stresses knowing your true costs so every booking is profitable, and shows how to adapt tactics as the market shifts. Smart, practical moves to keep calendars healthy when demand softens.1:56 Booking lead times matter3:38 Don't tank the rate too quickly4:49 Revenue is the goal – but the definition of success can change6:59 Charlie's message to hosts who don't want to drop their minimum stay rules8:19 REVPAN (revenue per available night) is the most important metric11:00 It's critical to understand your numbers (and make a profit)13:04 Play to your strengths15:11 Leverage strategies that evolve as your market does18:33 Check out Beyond: https://www.beyondpricing.com/products/why-beyond?utm_medium=seo&utm_source=partner-2024&utm_campaign=holiday_cottage_handbook_2024Looking for a great PMS or digital guidebook? You need Hostfully!Check out these special offers:Property Management Software: Get $500 off onboarding by using the code PLANET500.Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.Click here to sign up for Hostfully: https://tinyurl.com/3ay8bhtkKeen to book a Hostfully demo? Click here to connect with Frank Bosi: https://tinyurl.com/Hostfully-DemoEmail Frank: frank@hostfully.com Host Planet: https://www.hostplanet.club/James Varley: https://www.linkedin.com/in/jdsvarley/Charlie Gibbons: https://www.linkedin.com/in/charles-gibbons-875a51116/Beyond: https://www.beyondpricing.com/products/why-beyond?utm_medium=seo&utm_source=partner-2024&utm_campaign=holiday_cottage_handbook_2024Episode to check next: Which Tools Actually Boost Your Airbnb Income?: https://www.youtube.com/watch?v=jJCFX9ExvIc&t=36sHost Planet Bitesize is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.Contact the show: info@hostplanet.club#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer #CharlieGibbons #Beyond #ShoulderSeason #DynamicPricing #RevenueManagement

The right tech stack could give you back your time, your freedom, and the space to focus on what truly lights you up in your business.In this episode, I sit down with Margot Schmorak, CEO and co-founder of Hostfully, to explore how the right property management software can transform your short-term rental business. Margot isn't just another tech executive—she's a visionary leader who believes technology should simplify your operations, elevate your guest experience, and help you reclaim your time.We dive into what really matters when choosing tools for your rental business—from selecting a property management system that scales with you, to optimizing your workflows, to building a cohesive tech foundation that supports both growth and balance.Margot also shares her journey from big tech to entrepreneurship, her philosophy on human-centered technology, and how she leads a company rooted in joy, purpose, and personal growth. Beyond business, she opens up about finding harmony as a CEO, mom, and lifelong learner.This episode is a must-listen for hosts and entrepreneurs ready to use technology intentionally. Margot's insights will inspire you to design a business that runs efficiently, aligns with your values, and gives you the freedom to focus on what matters most.HIGHLIGHTS AND KEY POINTS:[00:58] A short introduction about our guest Margot Schmorak and shares her vision for building Hostfully around human connection, real-world impact, and a culture that uplifts people[04:07] Margot highlights how hiring for passion and fostering authenticity are key to building a thriving, people-centered culture[07:15] Margot breaks down the essentials of building a strong tech stack that drives bookings, streamlines operations, and supports long-term business growth[11:14] Margot emphasizes the importance of starting with the right property management software and choosing tools that can scale with your business through integrations [14:22] How to shop smart for property management software and the importance of spotting red flags in emerging technology[19:39] Margot's insights on using AI to elevate customer experience, strengthen team efficiency, and personalize communication at Hostfully[22:35] Margot's perspective on overcoming “Shiny Object Syndrome” to build a focused, intentional tech strategy [24:30] The importance of aligning technology and planning with clear goals to set up a strong start for the new year[28:06] Margot's perspective on revisiting annual plans and adapting to change while staying confident in the industry's long-term growth [29:39] Margot's outlook on the next big shifts shaping the short-term rental industry from AI innovation to a new era of professionalism [32:15] Margot's reflections on rediscovering joy, grace, and the freedom to be imperfect outside of work[37:55] Margot's journey toward embracing joy, self-compassion, and the simple art of celebrating life's small wins[42:51] The lightning round Golden Nuggets:“One of the most important things is to make sure that you're hiring people into jobs that they're really excited about.”“When you're selecting tech, it's really critical to not only know where your business is today, but where you want to be in the...

In this episode of the Vacation Rental Success Podcast, host Heather Bayer sits down with Fred Bassili from Hostfully to discuss the evolving role of AI in vacation rental businesses and how short-term rental managers can use AI tools and workflows to scale operations, improve guest communication, and boost owner acquisition. Fred Bassili, a seasoned content and marketing strategist at Hostfully, brings a wealth of experience from both sides of the vacation rental industry - as a former host and now a driving force behind tech adoption and education. With a background in content development and a passion for simplifying complex technologies, Fred is on a mission to help property managers use AI in practical, hospitality-centered ways. His insights come not only from his work at Hostfully, but from years of observing the shift in industry sophistication and tech stack growth among property managers worldwide. Revolutionize Your Employee Onboarding with THRIVE Essentials: Faster Training, Stronger Teams, Better Results! Discover how THRIVE Essentials accelerates onboarding for new property management staff, boosting performance and reducing turnover. >> THRIVE Essentials Are you listening to this podcast on the move? Get to the show notes here: https://www.vacationrentalformula.com/VRS619

In this episode, we welcome Susan Barry, host of the Top Floor podcast and founder/CEO of Hive Marketing. Dive into Susan's extensive background in hospitality, from her early days in restaurant catering to her significant role in Starwood, opening New Build hotels. Discover her journey of starting her own business during the financial crisis and evolving it into a B2B marketing powerhouse in the hospitality industry. Susan shares how she launched her podcast, Top Floor, and its growth over the last four years, while discussing the state of the hospitality industry, technology gaps, and trends. Tune in for an engaging conversation that covers the importance of treating teams well, bringing back the essence of hospitality, and the future of hotel and short-term rental integration. Don't miss Susan's invaluable insights and her passion for the industry's progression! Connect with Susan Barry: ⁠⁠LinkedIn⁠⁠ ⁠⁠Hive Marketing The Top Floor Podcast SLICK50 - for 50% off LinkedIn Content Made Easy Connect with Wil: ⁠⁠LinkedIn⁠⁠ ⁠⁠Instagram⁠⁠ This episode is brought to you by our sponsors at: ⁠⁠Hostfully⁠⁠ – $500 off onboarding fee using code SLICK500 - Connect with⁠⁠ Frank here!⁠⁠ ⁠⁠Send Squared⁠⁠, the Hubspot for Hospitality Brands & Professionals! Get your business and leads organized and automated with Send Squared, the industry's best CRM! ——– Thank you for tuning into our podcast!⁠⁠ Slick Talk⁠⁠ is a⁠⁠ Hospitality.FM⁠⁠ production, and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our⁠⁠ website⁠⁠ and take a look at our amazing⁠⁠ podcast and network sponsors⁠⁠ that make this all possible! You can also listen to our Monday morning podcast,⁠⁠ Good Morning Hospitality⁠⁠, where we discuss the industry in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out⁠⁠ our contact form⁠⁠, and we will be in touch! Last but not least, we love to connect on LinkedIn!⁠⁠ Let's connect⁠⁠ there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices

In this heartfelt episode, Wil Slickers sits down with Tom Goodwin, a hospitality veteran and current co-owner of Mountain Laurel Chalets. Tom shares the incredible journey of taking over his in-laws' legacy business, the challenges faced, and the personal growth he's experienced over the years. From leading a successful hospitality firm to creating a podcast that tells the rich stories of Gatlinburg, Tom's insights into leadership, vulnerability, and the importance of lingering in life are profound. This episode is a must-listen for anyone interested in the true spirit of hospitality, leadership in turbulent times, and the power of storytelling. Connect with Tom Goodwin: ⁠LinkedIn⁠ ⁠Mountain Laurel Chalets' ⁠ For The Love of Gatlinburg Podcast Connect with Wil: ⁠LinkedIn⁠ ⁠Instagram⁠ This episode is brought to you by our sponsors at: ⁠Hostfully⁠ – $500 off onboarding fee using code SLICK500 - Connect with⁠ Frank here!⁠ ⁠Send Squared⁠, the Hubspot for Hospitality Brands & Professionals! Get your business and leads organized and automated with Send Squared, the industry's best CRM! ——– Thank you for tuning into our podcast!⁠ Slick Talk⁠ is a⁠ Hospitality.FM⁠ production, and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our⁠ website⁠ and take a look at our amazing⁠ podcast and network sponsors⁠ that make this all possible! You can also listen to our Monday morning podcast,⁠ Good Morning Hospitality⁠, where we discuss the industry in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out⁠ our contact form⁠, and we will be in touch! Last but not least, we love to connect on LinkedIn!⁠ Let's connect⁠ there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices

Big changes are coming to Airbnb's terms of service—and hosts need to take action. In this bonus episode, we break down Airbnb's updated Off-Platform and Fee Transparency Policy, which officially goes into effect May 10, 2025.From mandatory fees and upsells to off-platform communication, security deposits, and software compliance, we walk through the biggest updates, what they mean for your short-term rental business, and how to stay compliant without panic.You'll learn:What must be listed in your Airbnb description now (and why)How to handle upsells the right way under the new policyWhether you can still use services like Hostfully, StayFi, or other API toolsThe gray areas (and why you should be cautious)Our personal take on why this might be a good thing for hosts in the long runThis episode is not legal advice—we're sharing what we know and what we're hearing across the industry. Be sure to do your own research, talk to your tech partners, and reach out to Airbnb directly for your specific circumstances.Resources:Airbnb Off-Platform and Fee Transparency Policy UpdateHow to Create a Direct Booking Site for Your Airbnb Business | Subscribe to our YouTube Channel!Mentioned in this episode:Make More Money in 2025! Join us for a Pricing Boot Camp!Make More Money in 2025! Join us for a Pricing Boot Camp!

Join us for an exciting episode as we chat with Steve Carran, the co-host of the Modern Hotelier Podcast! In this episode, we geek out about the ins and outs of podcasting, discussing the behind-the-scenes work, the rise of AI in hospitality, and the importance of personalization in enhancing guest experiences. Steve shares his journey from working under a property management company to spinning off the Modern Hotelier as an independent media brand. We also dive into trending topics in the hotel industry, the art of guest experience, and the challenges and rewards of being full-time podcasters. Don't miss this engaging episode where we explore the dynamic crossover of podcasting and hospitality!  Connect with Steve Carran: LinkedIn Modern Hotelier Podcast Connect with Wil: LinkedIn Instagram This episode is brought to you by our sponsors at: Hostfully – $500 off onboarding fee using code SLICK500 - Connect with Frank here! Send Squared, the Hubspot for Hospitality Brands & Professionals! Get your business and leads organized and automated with Send Squared, the industry's best CRM! ——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production, and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we discuss the industry in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form, and we will be in touch! Last but not least, we love to connect on LinkedIn! Let's connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode of Slick Talk, Wil Slickers is joined by Jennifer Barnwell from Curator Hotel Collection. They discuss the unique perks of operating an independent hotel versus being part of a major brand like Marriott or Hilton. Jennifer shares her journey in the hospitality industry, emphasizing the importance of flexibility, creativity, and community within the independent boutique hotel space. They explore Curator's role in supporting independent hotels through vendor partnerships, cost-saving initiatives, and marketing efforts. Jennifer also provides insights into the challenges and opportunities for independent hotels, particularly in secondary markets and resort areas. Don't miss this insightful conversation packed with industry insights and practical advice for hoteliers. Connect with Jennifer: LinkedIn Curator Hotel & Resort Collection Connect with Wil: LinkedIn Instagram This episode is brought to you by our sponsors at: Hostfully – $500 off onboarding fee using code SLICK500 - Connect with Frank here! Send Squared, the Hubspot for Hospitality Brands & Professionals! Get your business and leads organized and automated with Send Squared, the industry's best CRM! ——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production, and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we discuss the industry in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form, and we will be in touch! Last but not least, we love to connect on LinkedIn! Let's connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices

Welcome back, Slick Talkers! In this episode, Wil Slickers sits down with Boris Pavlov, a European entrepreneur and expert in the hospitality industry, to discuss his journey and the innovations he's spearheading with Flataway. Boris shares his experience scaling a property management company from 0 to 700 properties, selling it, and moving forward with new ventures. We explore the current landscape of vacation rentals, the challenges with OTAs, and how the book direct movement is evolving. Boris also reveals his ambitious plans to create a more interconnected and personalized experience for travelers and property managers alike. Tune in for a deep dive into the future of hospitality, technology integration, and the human touch in guest experience! Connect with Boris: LinkedIn Flataway - Use code: UKPB2R to access the platform as a guest Connect with Wil: LinkedIn Instagram This episode is brought to you by our sponsors at: This episode is brought to you by Fido! Professionals know that taking out the trash suck and is often missed! Well, not anymore, because Fido offers amazing bin-to-curb service. If you mention the podcast, they will take great care of you! Go to getfido.com to learn more! Hostfully – $300 off onboarding fee using code HFM300 - Connect with Frank here! Send Squared, the Hubspot for Hospitality Brands & Professionals! Get your business and leads organized and automated with Send Squared, the industry's best CRM! ——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production, and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we discuss the industry in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form, and we will be in touch! Last but not least, we love to connect on LinkedIn! Let's connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode, Wil sits down with Jeff Low, CEO and founder of Stash Hotel Rewards, to discuss the evolution of loyalty programs within the hotel industry. They dive into Jeff's journey, starting Stash Hotel Rewards in 2010 and its mission to support independent hotels against larger chains and OTAs. Jeff shares fascinating insights on how modern loyalty programs have shifted, the importance of personalized guest experiences, and the challenges posed by the dominance of OTAs like Expedia. Tune in for a deep dive into the world of hotel loyalty, the impact of technology, and ways hoteliers can regain control of their businesses! Connect with Jeff: LinkedIn Stash Hotel Rewards Website Connect with Wil: LinkedIn Instagram This episode is brought to you by our sponsors at: This episode is brought to you by Fido! Professionals know that taking out the trash suck and is often missed! Well, not anymore, because Fido offers amazing bin-to-curb service. If you mention the podcast, they will take great care of you! Go to getfido.com to learn more! Hostfully – $300 off onboarding fee using code HFM300 - Connect with Frank here! Send Squared, the Hubspot for Hospitality Brands & Professionals! Get your business and leads organized and automated with Send Squared, the industry's best CRM! ——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production, and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we discuss the industry in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form, and we will be in touch! Last but not least, we love to connect on LinkedIn! Let's connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices

Join Wil Slickers as he dives deep into an insightful conversation with Benjamin Gross, Co-Founder of Minty Living. In this episode, Benjamin shares his journey from quantitative trading in New York to dominating the property management industry in Atlanta. The discussion spans a variety of critical topics including the limitations of siloed technology, achieving consistency at scale, and the need for better data integration in vacation rental management. Discover how Minty Living has managed to maintain a stellar 4.9 rating on Google with over 500 reviews and explore the potential avenues for solving some of the industry's most pressing problems. This episode is a must-watch for anyone in the vacation rental or broader hospitality sectors! Connect with Ben: LinkedIn Minty Living Connect with Wil: LinkedIn Instagram This episode is brought to you by our sponsors at: This episode is brought to you by Fido! Professionals know that taking out the trash suck and is often missed! Well, not anymore, because Fido offers amazing bin-to-curb service. If you mention the podcast, they will take great care of you! Go to getfido.com to learn more! Hostfully – $300 off onboarding fee using code HFM300 - Connect with Frank here! Send Squared, the Hubspot for Hospitality Brands & Professionals! Get your business and leads organized and automated with Send Squared, the industry's best CRM! ——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production, and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we discuss the industry in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form, and we will be in touch! Last but not least, we love to connect on LinkedIn! Let's connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode, Wil Slickers sits down with Nathan Woods to dive deep into the art of crafting amazing guest experiences. They discuss the importance of utilizing data, mid-stay engagement, digital touchpoints, and personalized hospitality to create memorable moments for guests. Nathan shares insights from his diverse background in hospitality, e-commerce, and sports, along with practical tips for both remote and onsite operators. Learn how to anticipate guest needs, integrate technology effectively, and bring back the true essence of hospitality in your business. Don't miss this engaging conversation filled with actionable advice! Connect with Nathan: LinkedIn Beloved Hospitality Ministry of Welcome Connect with Wil: LinkedIn Instagram This episode is brought to you by our sponsors at: This episode is brought to you by Fido! Professionals know that taking out the trash suck and is often missed! Well, not anymore, because Fido offers amazing bin-to-curb service. If you mention the podcast, they will take great care of you! Go to getfido.com to learn more! Hostfully – $300 off onboarding fee using code HFM300 - Connect with Frank here! Send Squared, the Hubspot for Hospitality Brands & Professionals! Get your business and leads organized and automated with Send Squared, the industry's best CRM! ——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production, and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we discuss the industry in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form, and we will be in touch! Last but not least, we love to connect on LinkedIn! Let's connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices

Why Your PMS is the Heartbeat of Your STR Business—A Conversation with Hostfully's CEOYour Property Management Software (PMS) is more than just a tool—it's the heartbeat of your short-term rental business. But how do you know you're using the right one? And are you truly optimizing it to save time, increase efficiency, and drive more revenue?In this episode, we sit down with Margot Schmorak, CEO & Co-Founder of Hostfully, our preferred PMS partner, to talk about the must-have features of a PMS, the biggest mistakes hosts make when choosing or switching systems, and how to use a PMS to scale smarter—whether you have one property or 100+.We also dive into:The number one mistake hosts make when selecting a PMSHow a strong tech stack can make your hosting life easierDirect bookings: Is a PMS worth it if you only have one or two properties?The power of repeat guests and how a PMS can help you get moreWhy booking direct is one of the biggest opportunities for hosts in 2025How Hostfully's AI-powered inbox is saving hosts three or more hours per dayHow midterm rentals are evolving—and what Hostfully is doing about itWhether you're shopping for a PMS, considering a switch, or just want to maximize the power of the one you have, this episode is packed with insights, strategy, and actionable tips to take your STR business to the next level.More About Our Guest: Margot SchmorakMargot is the CEO & Co-Founder of Hostfully, a leading PMS in the STR industry. Under her leadership, Hostfully has helped thousands of property managers streamline their operations, grow their portfolios, and embrace direct bookings as a key revenue driver.Beyond Hostfully, Margot is also a mom, wife, and creative entrepreneur based in San Francisco. She's passionate about supporting women, moms, and underrepresented groups in tech and hospitality, and she loves travel, design, and music.Resources & Links from This EpisodeListen to Margot's first TFV EpisodeExact Steps for Leaving a Negative Airbnb Guest Review | Subscribe to our YouTube ChannelWant to get your property featured on #STRShareSunday? | Submit your listing here: strsharesunday.comMentioned in this episode:Proper Insurance | Book Your Risk Assessment TodayHostfully | Go to https://www.hostfully.com/tfv and use TFV100 to get $200 off your subscription.Fido | Visit getfido.com/tfv & get your first month free!Extenteam | Receive 20% off the first 2 months with Tailwind!Quiz | Take our quiz to reveal your hosting personality style!