Podcast appearances and mentions of danny klein

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  • May 22, 2025LATEST
danny klein

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Best podcasts about danny klein

Latest podcast episodes about danny klein

QSR Magazine's Fast Forward
Lessons on Leadership, Life, and Growth, with Costa Vida President Wade Allen

QSR Magazine's Fast Forward

Play Episode Listen Later May 22, 2025 38:02


Costa Vida president Wade Allen, promoted to the role last June, joins QSR editorial director Danny Klein to discuss his career journey, the brand's potential, and his evolving role atop a fast casual with growth designs. Allen explores past lessons learned directing tech at Brinker to how he's now shifted focus to guiding teams and empowering those around him to morph an emerging brand into a powerhouse.

QSR Magazine's Fast Forward
Keeping Eggs On The Menu: What to Know and the Facts That Matter

QSR Magazine's Fast Forward

Play Episode Listen Later May 15, 2025 23:48


Nate Hedtke, VP of innovation & customer engagement at the American Egg Board, joins QSR editorial director Danny Klein to explain the state of avian influenza and what restaurants need to understand to navigate the situation. From how it's affecting prices to ways you can get creative on menus with eggs, we'll lay out the roadmap and where to go from here. This episode was sponsored by our partners at AEB. To learn more, please reach out to Nate at nhedtke@aeb.org or visit www.incredibleegg.org/fso for additional resources.

The Secret Sauce Podcast
What makes restaurants great? with Danny Klein

The Secret Sauce Podcast

Play Episode Listen Later May 8, 2025 54:24


Danny Klein is the Editorial Director of QSR and FSR magazines. He's also host of one of the leading QSR conferences in the nation - QSR Evolution Conference.   Listen to hear new industry insights on what makes the most successful brands tick and the underlying leadership principles that make or break a company.   Connect with Danny Klein on LinkedIn.   Connect with your host Josh Swing.   Stay Saucy!

QSR Magazine's Fast Forward
From Survival to Sustained Growth, with Ziggi's Coffee CEO Brandon Knudsen

QSR Magazine's Fast Forward

Play Episode Listen Later May 8, 2025 36:20


Brandon Knudsen, CEO and cofounder of Ziggi's Coffee, convinced his wife to drop out of college to give this idea a shot. From working multiple jobs to raising a baby in the restaurant, it was hardly easy out of the gates. But once Ziggi's hit its stride, it fast-tracked toward triple-digit locations—store No. 100 opened in 2024, 20 years after the brand's founding. Knudsen joins QSR editorial director Danny Klein to discuss the journey, how growth is about to ramp up, and what it was like launching franchising just 12 years into the business. 

QSR Magazine's Fast Forward
Becoming the CEO of a Multi-Million-Dollar Family Business

QSR Magazine's Fast Forward

Play Episode Listen Later May 1, 2025 37:55


Somia Farid Silber in October stepped into the top spot at Edible. At just 31 years old, she's now leading the parent company of Edible Arrangements, a business her father, Tariq Farid, began when she was 6 years old. After serving as president for the past two years, she's now on a mission to continue redefining Edible as a top-tier hybrid retail experience. She has big plans to target a coming generation of consumers and grow Edible's market present through a variety of ways. She joins QSR editorial director Danny Klein to discuss the journey and what's ahead for the category pioneer.

Bring More Joy to the Table
It All Starts with Listening - VP Editorial Director Danny Klein (QSR/FSR) Shares the Scoop

Bring More Joy to the Table

Play Episode Listen Later Apr 29, 2025 52:41


QSR Magazine's Fast Forward
The State of Digital in Fast Food and Fast Casual: Revisited (Again)

QSR Magazine's Fast Forward

Play Episode Listen Later Apr 24, 2025 48:31


Last year, in what's become an annual tradition, restaurant operators shared their key priorities and initiatives in Qu's fifth-annual State of Digital report. Now, CMO Jen Kern joins QSR editorial director Danny Klein once again to discuss the findings of the sixth edition, which explored everything from the race to holistic, integrated tech to the state of investments to continued kiosk growth to why loyalty doesn't always work (without the right approach). Just like last year (and the year before that), it's a look into the future of foodservice you won't want to miss. Here's a link to the full report: https://www.qubeyond.com/2025-state-of-digital-restaurant-report/

QSR Magazine's Fast Forward
The Legend of Layne's Chicken Fingers, with CEO Garrett Reed

QSR Magazine's Fast Forward

Play Episode Listen Later Apr 17, 2025 41:00


Founded in 1994 in College Station, the original Layne's Chicken Fingers became a Texas A&M cult-favorite known for its small-town charm, friendly service, iconic chicken fingers, and secret sauce. The brand has since grown past 20 stores, seen same-store sales jump 9 percent, and guest counts 7 percent. With corporate development continuing, franchising is entering the picture, too. Reed joins QSR editorial director Danny Klein to discuss the rapid development and how Layne's is thriving in one of the hottest categories in quick service.

QSR Magazine's Fast Forward
Drone Delivery: Myth or Magic Bullet for Restaurants?

QSR Magazine's Fast Forward

Play Episode Listen Later Apr 10, 2025 38:44


Can drones solve some of the age-old issues with delivery? Naturally, there isn't one answer and it's a wide world of possibilities to explore. Tim Ridgely, VP of online ordering at Paytronix, joins QSR editorial director Danny Klein to paint a potential vision of the future and why some of these solutions might be closer to reality than operators realize.

QSR Magazine's Fast Forward
How to Crush Grand Openings, with Brian Lowe

QSR Magazine's Fast Forward

Play Episode Listen Later Apr 3, 2025 43:38


Brian Lowe, CEO of BML, works with the some of the biggest brands in quick service and fast casual but also smaller brands. A common dominator across all, whether it's multi-unit franchisees or even a restauranteur/entrepreneur opening one location? They want to slay their grand openings. Brian joins QSR editorial director Danny Klein to discuss how brands, of all sizes, should approach this with their franchisees and the lasting impression a solid strategy has on building a following and affinity within the communities they serve and setting a tone for long term sales success.

QSR Magazine's Fast Forward
The Future of Drive-Thru Coffee, with Darren Spicer

QSR Magazine's Fast Forward

Play Episode Listen Later Mar 27, 2025 41:35


Clutch Coffee cofounder and CEO Darren Spicer joins QSR editorial director Danny Klein to chart the journey of one of the drive-thru coffee segment's hottest brands—how it got started, what it took to become successful, and where growth is now taking the fast casual. We also get into the overall state of coffee and technology in this corner of the industry and what lessons can be learned from consumers, competitors, and everything in between.

QSR Magazine's Fast Forward
Inside the Growth of Bobby Flay's Fast Casual Burger Brand

QSR Magazine's Fast Forward

Play Episode Listen Later Mar 13, 2025 43:25


CMO Anne Pritz and VP of Operations Patric Knapp join QSR editorial director Danny Klein to discuss how Bobby's Burgers by Bobby Flay set out to break the fast casual mold, from culinary innovation to service. The brand is ramping up franchise development as it hits its stride, striking a balance between customer experience, convenience, and all the while, staying true to the vision of its famous namesake.

QSR Magazine's Fast Forward
The Magic of Biscuitville, with Charles Miller

QSR Magazine's Fast Forward

Play Episode Listen Later Mar 6, 2025 34:24


Charles Miller, RVP at Biscuitville, joins QSR editorial director Danny Klein to explore the story and culture of the category icon. How does the brand continue to win on labor and retention? How is it navigating the balance between hospitality and technology? We get into that and a whole lot more.

QSR Magazine's Fast Forward
The Entrepreneurial Journey of Biscuit Belly, with Chad Coulter

QSR Magazine's Fast Forward

Play Episode Listen Later Feb 27, 2025 41:03


Chad Coulter, founder and CEO of Biscuit Belly, a growing fast casual franchise out of Kentucky, joins QSR editorial director Danny Klein to discuss how he went from a Doctorate in Pharmacy at the University of Georgia to launching a paint-and-sip business to eventually creating Biscuit Belly with his wife, Lauren Coulter. The brand's single-shift mode has allowed for greater profitability and reinvestment into the business, along with being more attractive to top talent in a tight labor market. But there's a lot more to this story. 

Why Intervention Podcast
18 Subtle Gifts From 18 Years Sober - Episode 87

Why Intervention Podcast

Play Episode Listen Later Feb 26, 2025 99:16


In this powerful milestone episode of the Why Intervention Podcast, host Christopher Doyle marks 18 years of sobriety alongside co-host Danny Klein. Through raw and insightful dialogue, they unpack the profound transformations that emerge from long-term recovery - far beyond just staying sober. Chris shares how sobriety revealed gifts he never expected: finding power in silence, breaking free from the grip of judgment and gossip, and developing a profound capacity to love others exactly as they are. The conversation dives deep into how recovery becomes a masterclass in emotional intelligence, teaching us to sit with uncomfortable feelings without trying to fix or flee from them. A highlight of the episode is Christopher's vulnerable reflection on how helping others through their darkest moments became the light that guided his own path. He explores the delicate balance of service work in recovery, and how true healing often comes through extending a hand to others while maintaining healthy boundaries. Episode Highlights Chris and Danny examine the ripple effects of self-worth on every relationship in our lives, offering practical wisdom on: Navigating emotional triggers with grace and self-awareness Breaking free from the exhausting cycle of people-pleasing Finding the courage to say "no" without guilt Transforming grief and loss into catalysts for spiritual growth This episode isn't just for those in recovery - it's for anyone seeking to build more authentic relationships, develop emotional resilience, and discover the profound peace that comes from truly knowing yourself. Takeaways Celebrating 18 years of sobriety is a significant milestone. Sobriety brings unexpected gifts that enhance personal growth. The ability to keep quiet can lead to better relationships. Freedom from gossip and judgment fosters inner peace. Loving and accepting others is a key aspect of recovery. Self-created crises can be understood and overcome. Embracing thoughts and feelings without judgment is liberating. Compassion for oneself leads to compassion for others. Expectations can impact relationships, especially in addiction. Time flies, and recovery is a journey of continuous growth. Detaching from thoughts helps in recovery. Transformation is a powerful gift of recovery. Self-worth should not be based on external expectations. The victim mentality hinders recovery and growth. Personal responsibility is key to overcoming disturbances. Effective communication is crucial in relationships. Understanding the root of disturbances leads to healing. Saying no is a form of self-care and empowerment. Freedom from justification enhances personal relationships. Service to others is a key aspect of recovery. Helping others can provide a sense of purpose. Intuition plays a significant role in decision-making post recovery. Recovery can lead to profound spiritual growth. Grief can be experienced without added shame or blame. The journey of sobriety is filled with unexpected gifts. Sobriety allows for a new perspective on life events. The importance of community in the recovery process. Recovery is a continuous journey of self-discovery. The ripple effect of recovery can change lives.   Links and Resources from this Episode https://whyintervention.com/ https://twitter.com/whyintervention https://www.facebook.com/whyintervention/    Call to Action Schedule a Call Free Resources Review, Subscribe and Share If you like what you hear please leave a review by clicking here Make sure you're subscribed to the podcast so you get the latest episodes. Subscribe with Apple Podcasts Follow on Spotify Subscribe with RSS

QSR Magazine's Fast Forward
How to Master Your First Job, from a former Chick-fil-A Vet

QSR Magazine's Fast Forward

Play Episode Listen Later Feb 20, 2025 37:21


Jacob Karnes, founder of Waves Business Coaching and the author of Master Your First Job, spent more than a decade with Chick-fil-A—both in-restaurant and at the corporate level. He joins QSR editorial director Danny Klein to discuss lessons in leadership he picked up along the way, as well as how to nurture culture and outperform expectations, in all aspects of restaurant life.

Why Intervention Podcast
Can You Save Your Marriage From Addiction? What Every Spouse Needs to Know - Episode 85

Why Intervention Podcast

Play Episode Listen Later Feb 13, 2025 60:51


In this Valentine's Day special, intervention specialists Christopher Doyle and Danny Klein reveal counterintuitive truths about loving someone with addiction… They discuss the challenges of maintaining a loving relationship with someone struggling with substance use, the importance of connection, and the necessity of intervention and support. The speakers emphasize the need for effective communication, setting boundaries, and recognizing addiction as a serious issue that requires outside help. They share a case study illustrating the positive impact of a recovery contract and highlight the importance of envisioning a healthy future in relationships.  In this conversation, Chris and Danny explore the complexities of relationships affected by substance use. They discuss the importance of understanding the impact of addiction on loved ones, the difficult decisions that must be made, and the duality of outcomes that can arise from these situations. The conversation emphasizes the need for support, the effectiveness of contrary actions in conflict resolution, and the significant role family members play in the recovery process. They highlight that external influences often drive individuals towards sobriety and encourage listeners to seek help and resources for their loved ones. Episode Highlights Relationships are central to our lives and recovery. Addiction complicates relationships, creating a two-on-one dynamic. Effective communication is crucial in relationships affected by addiction. Intervention is often necessary to address addiction. Recognizing addiction is the first step towards recovery. A recovery contract can provide structure and accountability. Improving communication can enhance relationships, regardless of addiction status. Setting boundaries is essential for both partners' well-being. Envisioning a happy future can motivate change in relationships. Honesty and willingness to change are key to overcoming challenges.  If your loved one continues to use substances, your vision for the future may be impossible. Making informed decisions about relationships can lead to healthier outcomes. Divorce can sometimes lead to positive changes for both partners. Hope exists in various forms, even in difficult endings. Addiction requires a unique approach that differs from typical relationship advice. The most obvious actions in addiction situations can often be the most dangerous. Supporting recovery is not the same as enabling addiction. Family members can play a crucial role in initiating recovery for loved ones. Most individuals achieve sobriety due to external influences rather than internal motivation. It's essential to seek help and resources when dealing with addiction in relationships.   Links and Resources from this Episode https://whyintervention.com/ https://twitter.com/whyintervention https://www.facebook.com/whyintervention/  Call to Action Schedule a Call Free Resources   Review, Subscribe and Share If you like what you hear please leave a review by clicking here Make sure you're subscribed to the podcast so you get the latest episodes. Subscribe with Apple Podcasts Follow on Spotify Subscribe with RSS

QSR Magazine's Fast Forward
Are Mass Closures Coming? And What's Ahead for Restaurants in 2025

QSR Magazine's Fast Forward

Play Episode Listen Later Feb 13, 2025 34:27


Jim Balis, managing director, Strategic Operations Group and Partner and CapitalSpring, joins QSR editorial director Danny Klein to discuss the state of restaurants as 2025 gets going and why more closures could be on the way. What about tech, expansion, and other trends? Let's take a look into the crystal ball.

QSR Magazine's Fast Forward
Creating a “SH*T YEAH!” Culture and Brand, with Chris Smith

QSR Magazine's Fast Forward

Play Episode Listen Later Feb 6, 2025 42:39


Zunzi's + Zunzibar CEO Chris Smith joins QSR editorial director Danny Klein to discuss the journey behind the fast-casual restaurant and beach bar concept Smith grew from its roots in Savannah to multiple locations across Georgia and South Carolina. He acquired the brand in 2014 and is now preparing for significant growth. Under Smith's leadership, Zunzi's has earned accolades like “The 33 Best Sandwiches in America” by Thrillist and Yelp's “Top Places to Drink” in Savannah. What makes Smith's journey unique is his business strategy, which combines Zunzi's purpose into every aspect of the culture and expansion strategy.

QSR Magazine's Fast Forward
Building the Next Big Pizza Franchise, with Carl Comeaux

QSR Magazine's Fast Forward

Play Episode Listen Later Jan 30, 2025 41:33


Carl Comeaux, the CEO of Crust Pizza Co., joins QSR editorial director Danny Klein to discuss the growth and journey of the rising franchise as it prepares for a banner year. Crust plans to invest in its people and infrastructure as it looks to triple unit sales—a possibility empowered by a decision to bring technology operations in-house by the end of Q1. From control of the customer experience to operational efficiency and data-driven decision making, learn how Crust Pizza Co. is forging its own path in one of quick-service's most crowded segments.

QSR Magazine's Fast Forward
The Meteoric Rise of Taylor Chip, with CEO Doug Taylor

QSR Magazine's Fast Forward

Play Episode Listen Later Jan 23, 2025 34:56


Doug Taylor, founder and CEO of Taylor Chip, a dessert experience company based in Pennsylvania, joins QSR editorial director Danny Klein to discuss how a business that started with a $50 mixer on Facebook Marketplace has evolved into a growth-ready concept with a $25 million valuation. How can you grow a company without investors, debt, or start-up capital? What's the future of the snack industry? We get into that and a whole lot more.

QSR Magazine's Fast Forward
Why Chick-fil-A Launched a ‘Play App,' and How Mobile Will Change the CX Game

QSR Magazine's Fast Forward

Play Episode Listen Later Jan 16, 2025 38:54


Megan Hastings, head of customer insight strategy at Quantum Metric, joins QSR editorial director Danny Klein to discuss Chick-fil-A's recent decision to get into the engagement game and, more broadly, how mobile platforms and devices are paving way for QSRs to foster innovative digital experiences with customers. 

QSR Magazine's Fast Forward
Little Caesars and the Journey of Growth

QSR Magazine's Fast Forward

Play Episode Listen Later Jan 9, 2025 34:30


Bryan Ketelhut, National Director of Non-Traditional and Development Services at Little Caesars, joins QSR editorial director Danny Klein to discuss how the iconic pizza brand is diversifying its growth strategy, from markets to models, as it expands across the country. Little Caesars has found success everywhere from college campuses to New York City. We'll get into those steps in the journey, how technology and value is helping, and where it all goes from here.

QSR Magazine's Fast Forward
The Inside Scoop on Noodles & Company's Menu Revolution

QSR Magazine's Fast Forward

Play Episode Listen Later Jan 2, 2025 36:20


Noodles & Company is entering a new phase of its strategic menu transformation in collaboration with The Culinary Edge. Scott Davis, Noodles & Co.'s chief concept officer, joins QSR editorial director Danny Klein to share insights on the creative process behind these new dishes, the collaboration with TCE, and what's next for Noodles in 2025 as the legacy brand continues to lead with innovation.

QSR Magazine's Fast Forward
The Rise of Co-Branding and Digital Engagement, with Mason Wiederhorn

QSR Magazine's Fast Forward

Play Episode Listen Later Dec 26, 2024 37:00


Mason Wiederhorn, the Chief Brand Officer of multi-concept operator FAT Brands, joins QSR editors Danny Klein and Ben Coley to discuss a first of its kind co-branded site for Great American Cookies/Marble Slab Creamery and the launch of a “3D Cookie Cake Builder,” among a host of other tech-forward, customer-centric evolutions. 

QSR Magazine's Fast Forward
Lessons in Leadership and Restaurant Success, with Dr. Emily Williams Knight

QSR Magazine's Fast Forward

Play Episode Listen Later Dec 19, 2024 39:42


Dr. Emily Williams Knight, the CEO of Texas Restaurant Association, joins QSR editorial Danny Klein and WiRL associate editor Satyne Doner for a special crossover episode between QSR Uncut and our sister podcast, Women in Restaurant Leadership. We discuss everything from climbing the ladder to the industry's most-pressing issues and regulatory challenges to this February's upcoming WiRL Summit, and much more. If you're interested in learning more about WiRL or attending our February event, visit here: https://www.womenleadrestaurants.com/

QSR Magazine's Fast Forward
The Enduring Legacy of Golden Krust, with VP of Marketing Steven Clarke

QSR Magazine's Fast Forward

Play Episode Listen Later Dec 5, 2024 35:57


VP of Marketing Steven Clarke Joins QSR editorial director Danny Klein to discuss the 35th anniversary of Golden Krust, a brand that remains to this day a family-run operation that started from a single location in the Bronx, New York, before expanding nationwide. After immigrating to New York from Jamaica in the 1980s, Lowell F. Hawthorne and his 10 siblings founded Golden Krust in 1989. Clarke is carrying on that legacy, looking ahead to growth, and balancing modernizing the brand while also paying tribute to what's made it such an icon since day one.

QSR Magazine's Fast Forward
The Making and Evolution of a Multi-Brand Empire, with Brix Holdings CEO Sherif Mityas

QSR Magazine's Fast Forward

Play Episode Listen Later Nov 27, 2024 30:17


Brix Holdings CEO Sherif Mityas, the leader of a group that includes Red Mango, Smoothie Factory + Kitchen, Souper Salad, Orange Leaf, Humble Donut Co., Pizza Jukebox, Friendly's, and, most recently, Clean Juice, joins QSR editorial director Danny Klein to dive into the workings and inspiration anchoring the portfolio, as well as the state of franchising, investing, consumer preference, and much more through a wide-ranging discussion around restaurant growth and the keys to staying ahead.

Greetings From the Garden State
Cheers to New Jersey Wine

Greetings From the Garden State

Play Episode Listen Later Nov 26, 2024 64:34 Transcription Available


Send us a textWe take listeners to the heart of the New Jersey Wine Expo at Bell Works in Holmdel. Sponsored by the New Jersey Lottery, the event marks the inaugural New Jersey Wine Month, showcasing the state's burgeoning wine industry. With nearly 60 vineyards across diverse climates, New Jersey is emerging as a notable wine producer, offering a unique blend of flavors and experiences.Special guests include Secretary of Agriculture Ed Wengryn, who highlights the state's deep agricultural roots, and vineyard manager Madeleine Cozine, who discusses the impactful role of the Women in Wine Caucus. Their insights shed light on the collaborative spirit and dedication driving the local wine industry forward. The episode also explores the diverse wine offerings, from high-end selections to innovative blends, reflecting the state's rich viticultural landscape.The episode captures the expo's lively atmosphere, featuring insights from industry experts like Hank Zona and Danny Klein, who emphasize the quality and potential of New Jersey wines. Whether you're a wine aficionado or a curious newcomer, this episode offers a taste of the Garden State's evolving wine scene, encouraging listeners to explore and support local vineyards and wineries.https://www.newjerseywines.com/Music: "Ride" by Jackson Pinesjacksonpines.comThank you to our sponsors:New Jersey Lottery: njlottery.comMeghan Carroll Realtor: MCSellsbytheSea.comAlbert & Whitney CPAs:  awcpasllc.comMayo Performing Arts Center: mayoarts.org/events-calendarContact the show: mike@greetingsfromthegardenstate.com Support the show

QSR Magazine's Fast Forward
The Rise of the Dumplings, with Brooklyn Dumpling Shop CEO Jeff Galletly

QSR Magazine's Fast Forward

Play Episode Listen Later Nov 21, 2024 34:13


Brooklyn Dumpling Shop's Jeff Galletly—the brand's first CEO in its history—joins QSR editorial director Danny Klein to take a look inside the hybrid-automat and how it's redefining dining with cutting-edge self-service technology. We also get into the future of the space and where the consumer is taking restaurants, and how his background (most recently as VP and General Manager of Tim Hortons USA) is influencing his leadership style and plans for the fast-growing brand.

QSR Magazine's Fast Forward
The State of Virtual Dining, with Robbie Earl

QSR Magazine's Fast Forward

Play Episode Listen Later Nov 14, 2024 47:31


Linked Eats president and Virtual Dining Concepts cofounder Robbie Earl joins QSR editors Danny Klein and Ben Coley for a deep dive into a category and topic that continues to evolve. All the rage when dining rooms shut down, how have virtual brands innovated to remain a viable revenue option? How are operators viewing the potential? What kind of technology has entered the fray to open more avenues of business and help restaurants handle the rush of digital orders? We get into all of that and a whole lot more.

QSR Magazine's Fast Forward
Bad Ass Coffee Brews Up Growth, with CEO Scott Snyder

QSR Magazine's Fast Forward

Play Episode Listen Later Nov 7, 2024 37:12


Competing in the QSR coffee game is always a wild journey. Bad Ass Coffee of Hawaii CEO Scott Snyder joins QSR magazine editorial director Danny Klein to discuss how the 1989-founded brand is standing out in the segment and why it's poised for expansion. We also get into broader beverage trends, design, the state of the consumer, and way more.

QSR Magazine's Fast Forward
The Açaí Brand Driving 28 Percent Sales Growth in Three Years

QSR Magazine's Fast Forward

Play Episode Listen Later Oct 24, 2024 31:30


Bruno Cardinali, global head of marketing at açaí brand OAKBERRY, joins QSR editorial director Danny Klein to discuss the fast casual's rise, which closed out 2023 with 35 stores in North America and is on track to double that by the end of 2024, and again by the end of 2025. Cardinali was also previously the marketing chief at Popeyes and shares some stories about the so-called “Chicken Sandwich Wars.” 

QSR Magazine's Fast Forward
How to Recruit, Retain, and Win the Labor Battle, with Alissa Partee

QSR Magazine's Fast Forward

Play Episode Listen Later Oct 18, 2024 38:54


Alissa Partee, the Chief People Officer at Restaurant Technologies, which was recently recognized with three national workplace awards, joins QSR editorial director Danny Klein to discuss how you can win with culture in today's hiring landscape. Can you build workplace culture from the top down and get franchisees onboard? In what ways can operators recruit/attract, and retain the best talent? We get into that and a whole lot more. This episode was sponsored by Restaurant Technologies.

QSR Magazine's Fast Forward
From Intern to President of a Sandwich Icon, with Lance Vaught

QSR Magazine's Fast Forward

Play Episode Listen Later Oct 10, 2024 41:35


Starting as an intern in 2003, Lance Vaught has held every position within the operations and training departments at Penn Station East Coast Subs, culminating in his appointment as president in January 2022. His experience and understanding of day-to-day tasks shaped his leadership style, which focuses on getting back into restaurants and helping operators stay disciplined as they navigate the challenges today. Vaught joins QSR editorial director Danny Klein to discuss the state and direction of the industry, as well as why Penn Station is primed for growth.

QSR Magazine's Fast Forward
How Jack in the Box Stays Connected, with CMO Ryan Ostrom

QSR Magazine's Fast Forward

Play Episode Listen Later Oct 3, 2024 33:39


Ryan Ostrom, the marketing chief at the legendary fast-food brand, joins QSR editorial director Danny Klein to discuss how restaurants can reach and engage customers amid today's challenges and opportunities, from technology to social media to value. Ostrom oversees Jack in the Back's iconic brand marketing, directing out-of-the-box campaigns like its 2023 collab with Snoop Dog to Jack himself being named to People's Sexiest Man Alive. We'll get into that and take an overall look at the industry as another crazy year heads into its final months.

QSR Magazine's Fast Forward
Getting Real on Restaurant Tech, with Matt Wampler

QSR Magazine's Fast Forward

Play Episode Listen Later Sep 19, 2024 38:39


Matt Wampler, the CEO and cofounder of ClearCOGS, joins QSR editorial director Danny Klein to discuss the state of digital solutions, how an operator became a tech maven, and where the next wave of technology is going to take the restaurant industry.

QSR Magazine's Fast Forward
What Went Wrong with Starbucks?

QSR Magazine's Fast Forward

Play Episode Listen Later Aug 29, 2024 43:04


One of the biggest CEO moves in recent restaurant memory (maybe ever) brought Chipotle executive Brian Niccol over to Starbucks in mid-August. It was an announcement that soared the java chain's stock and re-injected optimism into the brand, which has struggled with negative traffic in back-to-back quarters. But the truth is, this is a tale for Starbucks that goes back much further. Where did its marketing lose traction? Can it win back guests and hold off competitors? Brett Townsend, SVP of Strategy at Quester Strategy & Insights, joins QSR editorial director Danny Klein to talk through the series of events that led to this moment in time and where Starbucks potentially lost its way.

QSR Magazine's Fast Forward
Tropical Smoothie CEO Charles Watson Breaks it Down

QSR Magazine's Fast Forward

Play Episode Listen Later Jul 18, 2024 45:56


(Very) few restaurant brands in America are growing as fast as Tropical Smoothie Cafe, while also generating these type of sales. CEO Charles Watson joins QSR editorial director Danny Klein to discuss what's driving the brand's success, where it's headed, as well as, for the first time, get into its recent sale to private equity giant Blackstone. We also dive into broader industry trends and how the rest of 2024 is shaping up, from value to asset evolution and more.

QSR Magazine's Fast Forward
Sambazon's Next Chapter of Growth Arrives

QSR Magazine's Fast Forward

Play Episode Listen Later May 30, 2024 38:23


The Açaí pioneer recently launched into franchising for the first time in 24 years. CEO and cofounder Ryan Black joins QSR editors Danny Klein and Ben Coley to discuss the brand's journey—it owns 50 percent of the imported Açaí market and has more than 30,000 retail partners stocking the product—and how it's going to translate that equity and experience into brick-and-mortar development that's already fast underway.

Modrn Business
Heating Up: A Welcome Back To Restaurant M&A with Danny Klein of FSR & QSR Magazine

Modrn Business

Play Episode Listen Later May 20, 2024 62:41


In this Modrn Business episode, Zack sits down with QSR & FSR's Editorial Director, Danny Klein, to talk about all things restaurant M&A so far in 2024. We go through the deals that surprised us, the deals we loved, the reasons behind some of these bankruptcies and the rumors we're seeing in the space. M&A in the restaurant space is back, baby!

QSR Magazine's Fast Forward
Why Every Restaurant Leader Needs Followers, with Jason Brooks

QSR Magazine's Fast Forward

Play Episode Listen Later May 2, 2024 48:40


Jason Brooks has spent more than 30 years in the restaurant industry with six of the top 100 brands. He joins QSR editorial director Danny Klein to share some of that wisdom and how he coaches leaders to drive culture and manage teams from all levels of the organization. If you want to want to dive in deeper, Jason's new book is now available here: https://www.jasonebrooks.com/book

QSR Magazine's Fast Forward
Should Your Restaurant Try Influencer Marketing?

QSR Magazine's Fast Forward

Play Episode Listen Later Apr 25, 2024 39:51


Viral Nation cofounder and CEO Joe Gagliese joins QSR editorial director Danny Klein to discuss what's fast become one of the most successful marketing realms of quick service. McDonald's Famous Orders. MrBeast Burger. What do these stories have in common? They found a way to tap into the audiences that matter most to today's consumers.

QSR Magazine's Fast Forward
Consistency Over Expansion, with Farmer Boys COO Joseph Oritz

QSR Magazine's Fast Forward

Play Episode Listen Later Apr 16, 2024 38:05


Farmer Boys COO and president Joseph Ortiz joins QSR editorial director Danny Klein to take us inside a 40-plus-year-old brand that continues to chart its own path, and share what it's like to run and grow a California-based brand these days. We get into everything from sourcing to menu innovation to how to handle the labor challenge, and much more.

QSR Magazine's Fast Forward
Going Beyond Taco Tuesday, with Taco John's CMO Barry Westrum

QSR Magazine's Fast Forward

Play Episode Listen Later Apr 4, 2024 38:11


Taco John's chief marketing officer Barry Westrum joins QSR editorial director Danny Klein to discuss the brand's expansion throughout the Midwest as it continues to surprise with menu innovation (Taco Pizza), a new Drive Thru Olé prototype, and the same commitment to challenging the status quo that's always been a part of the concept's DNA.

QSR Magazine's Fast Forward
The Future of AI at the Drive-Thru

QSR Magazine's Fast Forward

Play Episode Listen Later Mar 28, 2024 32:58


Eric Lam, CEO of Berry AI, joins QSR editorial director Danny Klein to discuss one of the most-buzzed about industry topics in recent memory: can you improve the drive-thru with artificial intelligence? But it might just surprise you how that's possible, and what it means for the evolution of performance and customer experience in fast food's most important channel.

QSR Magazine's Fast Forward
Winning in a $146 Billion Industry, with Sip Fresh Founder Sharon Arthofer

QSR Magazine's Fast Forward

Play Episode Listen Later Mar 21, 2024 32:26


The inspiration for Sip Fresh began, as the company likes to say, on a balmy evening at a local bar. Could a juice chain mirror the mixology trend that had taken over the beverage scene? Sharon Arthofer, CEO and founder, and 27-year franchise industry veteran, joins QSR editorial director Danny Klein to talk about how the brand's fresh and interactive experience has set it apart in what's become a $146 billion industry, and why growth is just now starting to kick into gear.

QSR Magazine's Fast Forward
The State of Digital in Fast Food and Fast Casual: Revisited

QSR Magazine's Fast Forward

Play Episode Listen Later Mar 14, 2024 49:18


Last year, restaurant operators shared their key priorities and initiatives in Qu's fourth-annual State of Digital report. Now, CMO Jen Kern joins QSR editorial director Danny Klein to discuss the findings of the fifth edition, which went even bigger, highlighting the rise of kiosks, “Loyalty 3.0,” and way more as we break down findings from 179 Brands across 62,000 locations. This is a look into the future of foodservice you won't want to miss. Here's a link to the full report: https://www.qubeyond.com/2024-5th-annual-state-of-digital-for-qsr-amp-fast-casual-brands/

QSR Magazine's Fast Forward
Shark Tank's Matt Higgins Goes Unfiltered

QSR Magazine's Fast Forward

Play Episode Listen Later Mar 7, 2024 51:42


RSE Ventures founder and “Shark Tank” guest Matt Higgins has created a multi-billion-dollar investment portfolio of leading fine-dining and fast-casual concepts, including iconic eateries like NYC's Magnolia Bakery, David Chang's Momofuku, Milk Bar, &pizza, and Bluestone Lane. He joins QSR editorial director Danny Klein to discuss all of that, plus sharing his philosophy on leadership and achieving your potential, as well as stories from his NFL days, and a whole lot more. This might just be the most off-kilter, enlightening, and revealing conversation we've ever had on QSR Uncut.

Andy Elliott's Elite Mindset Motivation & Sales Training
Sales Training // Having a Business and Financial Plan This Year // Andy Elliott

Andy Elliott's Elite Mindset Motivation & Sales Training

Play Episode Listen Later Feb 26, 2024 67:59


The Young Closer Podcast with Jacob Hagerman and Danny Klein talks about getting financially set in 2024. Two of Andy Elliott's original hires with the Elliott Group discuss some of the smart money decisions they are making, including setting hourly, daily, weekly, and long-term goals with deadlines! Powerful and insightful direction from two young closers on the Young Closer Podcast! If you're looking for the BEST sales training videos on YouTube, you've found it! If you want to make more money selling cars & learn how to close any customer then Andy Elliott is the sales trainer to study! Grab your copy of my book now & get $942 in training for FREE!!! Click the link below