Podcasts about grateful leader

"Welcome to the Here's the Caveat Podcast! In today's episode, we delve into a topic that resonates deeply with every leader: gratitude. Titled 'How to be a grateful leader,' this discussion explores the transformative power of gratitude within the realm of leadership. Leadership isn't merely about guiding others toward a common goal; it's about fostering an environment where individuals thrive, feel valued, and are inspired to contribute their best. And at the heart of effective leadership lies gratitude. It's the acknowledgment of the efforts, talents, and contributions of those around us. But what does it truly mean to be a grateful leader? How can expressing gratitude not only enhance relationships but also drive organizational success? Join us as we navigate through these questions and uncover practical strategies for cultivating a culture of gratitude within your leadership style. Get ready to embark on a journey of self-discovery and leadership growth as we explore 'How to be a grateful leader' on the Here's the Caveat Podcast. Let's dive in!" --- Send in a voice message: https://podcasters.spotify.com/pod/show/heresthecaveat/message

Thanksgiving 2023

En este episodio conversamos con Gerardo Macías, también conocido en redes sociales como El Headhunter. Reflexionamos sobre algunos retos y oportunidades con respecto a la atracción de talento en México. Gerardo es Socio de DHR Global, firma de reclutamiento directivo y consultoría de liderazgo. Dentro de los grupos de Práctica de Miembros de Consejo; Consumo; ONGs, Educación y Deportes; y Capital Privado, desde su oficina metropolitana de Monterrey. Con más de 20 años de experiencia funcional y en la industria, se enfoca en puestos de C-Suite y Directivos, así como en Family Offices. Gerardo es un embajador de marca estratégico orientado a resultados con una capacidad comprobada para construir relaciones con propósito. Habiendo vivido y trabajado América Latina, Europa y América del Norte, puede navegar fácilmente entre los diferentes matices culturales de las organizaciones y sus necesidades de talento. Anteriormente, Gerardo fue Managing Partner de una firma boutique de headhunting con oficinas en todo México y Houston. Cuenta con una Licenciatura en Bellas Artes con Honores por el CCS College for Creative Studies de Detroit, Michigan. En su tiempo libre, Gerardo comparte experiencias en su podcast The Grateful Leader, y el grupo HR Tribe. Es Miembro del Consejo de Culture Encounters ONG en Virginia, EEUU; Miembro del Consejo Consultivo de ex alumnos de su universidad CCS; Embajador de Marca de Polymath Organizational Design & Transformation, y miembro activo de la Canadian Chamber of Commerce en Monterrey y la American Chamber of Commerce de México. Puedes conocer más sobre los servicios de la firma global de la que Gerardo Macías es socio entrando directamente a su sitio web: www.dhrglobal.com Asimismo, puedes seguir a Gerardo Macías en sus redes sociales buscando su nombre, o bien como @elheadhunter así como en la comunidad de la que es líder: @hrtribe. ¡Que disfrutes de este episodio! Si necesitas orientación sobre algún tema de Recursos Humanos como: Cultura Organizacional, Clima Laboral, Desarrollo de Talento, Procesos de Recursos Humanos y Salud Organizacional, no dudes en llamarnos. Tenemos una línea de chat en nuestro sitio web: www.talento4d.com

In this episode, we sit down with Raven Cannon, the social media director for Four Rivers Media, kids pastor at citylife church, and the author of the book Unshakeable. Raven shares with us about the power of gratitude, practical ways to change your perspective, how gratitude plays out in visible ways in our lives, and much more. Tune into this inspiring episode and be challenged to live out gratitude in your everyday!

Join podcast host Judy Umlas as she interviews a true Grateful Leader in Education, Alfred G. Waters Middle School Principal John Tanner. in this inspiring episode, John recounts how when he heard Judy as a guest on the #BetterLeadersBetterSchools podcast hosted by Daniel Bauer, he knew immediately that Grateful Leadership tools and practices were what he, his administrators, his teachers, and his students needed in order to truly create a culture that works!

EP 100 The Power of a Grateful Leader

Welcome to the Art of Grateful Leadership Podcast, where everything is about Acknowledgment and Grateful Leadership. And that is what this episode is all about As the art of grateful leadership podcast takes a new direction, we would like to announce the latest episode, a special tribute to  James G Trela who is stepping aside for now, given the challenges of his work and personal life at this time. What an amazing contribution this series has been! Jim brought his expertise as a PMP, MBA, MS-IST and Legal Program Manager at General Motors as well as his intuitive resonance with all of the Grateful Leadership offerings, to make this one of the best podcast series I have ever heard!  Keywords: Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; 

Welcome to the Art of Grateful Leadership Podcast, where everything is about Acknowledgment and Grateful Leadership. And that is what this episode is all about We are now entering May, and have just passed the 3rd anniversary of the podcast. That's right, in April 2017, the Art of Grateful Leadership was launched; and we have had over 14,000 downloads Lets talk about the podcast and where it is headed. Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; 

In this episode, we discuss: Acknowledging the best supporting resources around; that it's great to have someone that can anticipate what is needed; and, working remotely doesn't mean you leave your acknowledgments in the office Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;Chester Elton; Susan Parente;  

In this episode, we conclude our conversation with Chester Elton.  Chester has spent two decades helping organizations engage their employees in organizational strategy, vision, and values.  He has written many best selling books including: All In The Carrot Principle And his latest book: Leading with Gratitude Once again we will hear how so many of Judith W. Umlas' thoughts are in sync with what Chester has to say. Let's listen as Chester Elton tells us about how: It's Time to Get Back to Gratitude and Civility and Don't leave your best self at work, bring it home. Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; Chester Elton;  

In this special edition, you will get to listen into the uncut conversation with Chester Elton that was used to create the three Art of Grateful Leadership podcast episodes. Chester has spent two decades helping organizations engage their employees in organizational strategy, vision, and values. Chester is a founding partner of The Culture Works, and serves as a leadership consultant to firms such as American Express, Procter & Gamble, Avis Budget Group, and Cigna. In 2020 Global Gurus research organization ranked him among the world's top leadership and organizational culture experts. He is a member of Marshall Goldsmith's #MG100 Global Coaches, member of the Fast Company Impact Council, and serves as a board member for Camp Corral, a non-profit for the children of wounded and fallen military heroes. We begin with how he met Judith W Umlas and got involved with the Center for Grateful Leadership. Enjoy Listening In!   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;Chester Elton;

In this episode we continue our conversation with Chester Elton. Chester has spent two decades helping organizations engage their employees in organizational strategy, vision, and values. Chester is a founding partner of The Culture Works, and serves as a leadership consultant to firms such as American Express, Procter & Gamble, Avis Budget Group. and Cigna. In 2020 Global Gurus research organization ranked him among the world's top leadership and organizational culture experts. He is a member of Marshall Goldsmith's #MG100 Global Coaches, member of the Fast Company Impact Council, and serves as a board member for Camp Corral, a non-profit for the children of wounded and fallen military heroes. Some of today's topics include: How Gratitude is built on relationships, Psychological Safety, And Servant Leadership,. Here is the next installment of our interview with Chester Elton: Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; Chester Elton; Relationships; Psychological Safety; Servant Leadership  

In This episode I introduce Chester Elton. Chester Elton has spent two decades helping organizations engage their employees in organizational strategy, vision and values. He's been called the “Apostle of appreciation” by the Globe and Mail, Canada's largest newspaper, and his work has been called “fascinating and refreshing‚” by Fortune magazine. He is author of several leadership books including Leading with Gratitude, All In, and The Carrot Principle, which have been New York Times and #1 Wall Street Journal bestsellers. Chester's books have been translated into 30 languages and have sold more than 1.5 million copies worldwide. Chester is a founding partner of The Culture Works, and serves as a leadership consultant to firms such as American Express, Procter & Gamble, Avis Budget Group and Cigna. In 2020 Global Gurus research organization ranked him among the world's top leadership and organizational culture experts. He is a member of Marshall Goldsmith's #MG100 Global Coaches, member of the Fast Company Impact Council, and serves as a board member for Camp Corral, a non-profit for the children of wounded and fallen military heroes. He is most proud, however, to be the father of four exceptional children—all the more exceptional now they have grown up and left home! Let's listen to how Chester met Judy Umlas, and got involved with the Center for Grateful Leadership.  Then, he will tell us about how Leading with Gratitude is the only way to lead.   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; Chester Elton;

In the last episode, I spoke of how Grateful Leadership is needed more than ever today, and I encourage every listener to stop, take a deep breath and look at all we have. These are unprecedented times. Nobody alive has seen anything like this before. Nor has the government ever given us the information we have about he COVID-19 virus At this point I would like to Thank everyone or all they are doing. In Michigan, we have been asked to stay in our homes. physically separating ourselves from each other in order to keep the transmission of the virus to a minimum. Lets talk about it...   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; COVID-19

These times are something I would never have believed could happen to me and my family: A pandemic; Businesses forced to close; Schools closed; Grocery store shelves empty What does one do in this situation?   How does a Grateful Leader react in these times?   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; 

Have you ever had one of those days?  You know the one, where stress is high, and motivation is low.  You want to bite someone's head off if they say the wrong thing.  You know the day I'm talking about.  Well I had one of those days recently. Let me tell you how gratitude and a Grateful Leader changed all that.   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;

Did you know that there are psychological and physiological benefits to being grateful?  When we think of being grateful for all we have, we feel better about ourselves and about life in general, that just makes sense. And to believe these benefits can extend to our mind and body is not a stretch of logic at all. There are many articles on the psychological and physiological benefits of gratitude   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; psychological Benefits; physiological benefits

In the last episode we spoke of Acknowledgment and Psychological Safety. That may have left you thinking: “How does this apply to business?” In this episode, we are going to look at the relationship between acknowledgment and Innovation   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; ; Innovation; psychological safety

There is quite a lot in Leadership Media about Psychological Safety. In this episode, I would like to delve in to the question: “What is the relationship between Acknowledgment and Psychological Safety?” So let's begin with a definition: What is psychological safety?     Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; Psychological Safety

How many times have you reached the end of a day and walked away, realizing you had missed so many opportunities to acknowledge someone that you were actually amazed? How many times have you gone through an entire day or even a couple of days without acknowledging that special person and wondered where all the time had gone? Where did all of these acknowledgment opportunities go? At today's hectic pace, and in a world where acknowledgment is needed more than ever, how does one become attuned to the acknowledgment opportunities around them? There are two simple concepts that you have to understand to bring more of this into your life:The first is mindfulnessThe second is consciousness   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; mindfulness; consciousness;

In this episode, we are going to revisit one of the most popular Art of Grateful Leadership episodes. It is episode #4 with Kathy Kest and is one of my personal favorites. Based on the number of downloads, it is one of the yours, too. Kathy Kest will be the Guest speaker at the Center for Grateful Leadership's April Webinar, which is free to all members.  So, if you aren't a member, be sure to become one so you can join us.  KEYWORDS: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; Kathy Kest

Sharmyn Townsend is a grateful person who is helping others transform their lives. Recovery from alcohol and drug addiction led her many dark places, from a homeless prostitute who had her bottom waking up in a city park, realizing that that her life would stay the same unless she changed.  This podcast is one of a kind. Sharmyn has undergone transformation that is remarkable. She is full of wisdom and energy. Listen in and hear the wisdom and leadership that Sharmyn exemplifies.  Links:  Instagram Facebook Website: https://mylifecoachsharmyn.com/

Safety and Security are two things a husband and wife can give each other This weekend, my wife acknowledged me and it was about how I did that for her;  how I've given her that feeling of safety and security   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; psychological safety

Recently, I received an unusual acknowledgment. It didn't seem like one until later in the conversation. Then I realized this technique is so simple, it should be shared with everyone.   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;

In this episode we are going to talk about the best part of acknowledgment: It is simple   Why do we always complicate things?  I know that I tend to do that.  And I hope that I haven't made acknowledgment complicated at all; because it isn't. It should never be   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; Simplicity; Simple

How can you help hold yourself more accountable for following through with your Acknowledgment and Grateful Leadership commitments? Well, the easiest way is to ask for help. Ask someone that you can count on to let you know when you are doing things right, and when you might miss something. Someone that you trust to point you in the right direction. Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL ;Accountability

I keep asking myself, what is it about acknowledgment and gratitude that keeps me going? I mean, here I am in my third year of the Art of Grateful Leadership podcast, and this is my 139th episode. It seems that I seldom run out of topics to talk about. I guess I have just been blessed when it comes to this topic. But WHY do I keep doing this? What is driving me? Why do I continue publishing this podcast week after week? Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; Acceptance  

Welcome to the Art of Grateful Leadership Podcast Over the last couple episodes I've had a particular theme when it comes to building the acknowledgment / grateful leader habit. The point that the WHY is more important than the HOW. And the WHY is the part that fuels the desire to acknowledge someone. Have you ever met someone that has the fire of desire within them? The one that just gets them to do whatever it takes to complete a task or make something happen? Well, I know someone that has that same type of desire when it comes to The Power of Acknowledgment and Grateful Leadership. It is none other than Judy Umlas. Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; Unstoppable  

Welcome to the Art of Grateful Leadership Podcast This is the third in a series of episodes giving you some tips regarding how to acknowledge.   I'm going to say it again: I can't stress enough that desire is the beginning of learning It's the beginning of becoming a better acknowledger   If you know the “Why?” AND It's a powerful enough “Why?” You will find the how.   I've heard it said that: Thoughts build Actions Actions build Habits Habits build Character and  Character builds Destiny   I can assume that you have the thoughts to acknowledge others; you are listening to this podcast. We are talking about the actions, about how to acknowledge another person   The next step is to take a deep breath, and talk to the other person. Let the acknowledgment you have brewing in your mind out. Summon up that amount of courage and let the other person know that who they are has touched the life of another person. Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; 

In the previous episode, I spoke of giving you some tips regarding how to acknowledge. I can't stress enough that desire is the beginning of learning. It's the beginning of becoming a better "acknowledger". As I've said before, if you know the “Why?”, and it's a powerful enough “Why?”, you will find the how. So let's go back and revisit that key question: “Why do I want to be better at acknowledgment?”   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; 

  Each of us spends time with certain professionals They are: Customer Service Representatives Cashiers Salespeople Receptionists Customer Support People Doctors Lawyers Accountants and more... Do you ever think about acknowledging them?   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; 

In this episode I want to talk about Gratitude And how this time of the year brings out the best in all of us   As the song goes… “It's the most wonderful time of the year!”   About this time every year we sit down and think about all that has happened around us   Come listen in. And Be Thankful!   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; 

Welcome to the Art of Grateful Leadership podcast In this episode we are going to examine what I call “acknowledgment relationships and how being in those relationships is an acknowledgment of who we are.  have identified three very special relationships in my life that I see as being filled with acknowledgment and inspire me to continue to acknowledge people everywhere.   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; Relationship  

  In this episode, I'm going to tell you about a team where  Acknowledging the team had little effect But when I acknowledged the key player The catalyst of the group Things took off.   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;

Over the past few episodes,aActually, for the life of the entire podcast, I have been presenting the benefits of Gratitude.   Today, I would like to give you a concrete example of the benefits   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;

Welcome to the Art of Grateful Leadership Podcast In this episode, we are going to look at two emotions, anger and gratitude, and how they cannot coexist in your mind   So if you have a choice, which you do, Pick Gratitude!   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; 

Updates

In the last couple of episodes we have been looking at the importance of acknowledgment  And performing the acknowledgment now, not waiting Why is this important? It is important because it helps you in many different ways and it develops a sense that there is a lot going on around you that is good.   I found a great blog that touches on these points Backing it up with scientific research   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;

[GM Social Media Compliance]   Welcome to the Art of Grateful Leadership Podcast   For the last few episodes, I have been focused on Time; Taking time to acknowledge NOW; Time itself can be an acknowledgment; And the world needs Acknowledgment NOW   In this episode, I want to emphasize simplicity   I don't know about you, But I tend to over complicate things. And my conversations with Judy Umlas bring me back to the simpler explanations.   The other day, Judy was reviewing an episode of this podcast And had to talk to me. "You're over complicating things And it scares me!"   If there was something to stop you in your tracks, It's when your mentor says something scares them.   So I stopped Shut my mouth And opened my ears   That's when some of the simplest, and yet profound thoughts were presented to me from Judy. And I want to share them with you here, in this episode   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; 

Welcome to the Art of Grateful Leadership Podcast In the last episode we discussed the importance of time in acknowledgment That cannot be stressed enough Acknowledgment and Time go together   In this episode We are going to examine this “Now is the time for acknowledgment and The time for acknowledgment is Now”   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; 

In this episode we are going to look at one key elements of Acknowledgment that people sometimes don't think about And that's TIME   There are two aspects to time that I want to visit with you: #1. It takes time for acknowledgment    #2. There is no better time to acknowledge someone than now and now is the time for acknowledgment   Since I could probably talk forever about these topics  They will be split between this and the next podcast. So let's jump right in.   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; Time

Why is it important to be grateful for what we have? To live with an attitude of gratitude? In this episode, we will look at the very practical reasons for being grateful and then back that up with some research evidence showing the relationship between the Attitude of Gratitude and Success.   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; 

For the last few episodes, we have been discussing the Five Cs as found in the book Grateful Leadership: Using the Power of Acknowledgment to Engage All Your People and Achieve Superior Results By Judith W. Umlas These are the recipe for acknowledgment The five Cs are: Consciousness Choice  Courage  Communication And Commitment In case you didn't know this, Judith W. Umlas listens to each, and every podcast episode before it is published. While listening to the last episode Judy Umlas noted that I spoke of what an individual could do both for themselves,  with whom they interact, and for organizations through teaching and presenting.   Those are all noble and valid ways to pass along the Grateful Leadership message. But is there another way to bring this to an organization? Yes there is.   Can you imagine what could happen if a company put their efforts behind the Grateful Leadership culture?  And does this make a difference?   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; Walter Robb; Whole Foods

In this episode we are going to delve into the fifth of the five Cs - Commitment, and why this is so important. Let's review the recipe, otherwise known as the Five Cs as described in Judith W. Umlas' book Grateful Leadership - Using the Power of Acknowledgment to Engage All Your People and Achieve Superior Results You begin with the first C - Consciousness; the  conscious realization that another person should be acknowledged   Then you move along to the second C - Choice; the choice to acknowledge that person. You know that you could choose to keep your acknowledgment to yourself, or choose to impact another's life by letting them know that the world sees something about them that is outstanding Then there is the third C - Courage; when one is speaking of Grateful Leadership and the Power of Acknowledgment,  courage refers to the internal strength to continue along the path to acknowledging  another person. It is the internal mental strength take that next step, especially when you don't know how the acknowledgment will turn out. Once you have realized how much courage you have within you, it's time to move to the fourth C - Communication. Communication all begins from the heart. Remember, if the acknowledgment is sincere and comes from the heart, you can't go wrong The fifth and final C is Commitment. Why is Commitment so important? Because without it, the message will be lost   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; Commitment

In this episode we are going to delve into the fourth of the five Cs - Communication And why this is so important.   Let's review the recipe, otherwise known as the Five Cs as described in Judith W. Umlas' book: Grateful Leadership - Using the Power of Acknowledgment to Engage All Your People and Achieve Superior Results   You begin with the first C - Consciousness; The  conscious realization that another person should be acknowledged Then you move along to the second C - Choice; The choice to acknowledge that person. You know that you could choose to keep your acknowledgment to yourself. Or choose to impact another's life by letting them know that the world sees something about them that is outstanding. Then there is the third C - Courage; When one is speaking of Grateful Leadership and the Power of Acknowledgment, Courage refers to the internal strength to continue along the path to acknowledging  another person. It is the internal mental strength take that next step Especially when you don't know how the acknowledgment will turn out. Once you have realized how much courage you have within you, it's time to move to the fourth C - Communication Communication all begins from the heart. Remember, if the acknowledgment is sincere and comes from the heart, you can't go wrong. But HOW does one communicate it?   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; #MostMemorableAcknowledgment; #ArtofGratefulLeadership

So what is courage? According to Merriam - Webster's On-Line Dictionary, courage is defined as: “mental or moral strength to venture, persevere, and withstand danger, fear, or difficulty” When one is speaking of Grateful Leadership and the Power of Acknowledgment, I believe courage refers to the internal strength to continue along the path to acknowledging  another person. It is the internal mental strength take that next step, especially when you don't know how the acknowledgment will turn out.   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;

Today I'm going to introduce you to Laura Moutal She is a personal trainer and life coach from New York   She had an amazing chance encounter with our own Judith W. Umlas That led her to The center for Grateful Leadership  And being a guest on the Art of Grateful Leadership podcast   Let's find out how she met Judy  and the importance of Gratitude for a Life Coach.   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; Laura Moutal; personal trainer;

When we talk about the 5 Cs from Judith W. Umlas' book: Grateful Leadership: Using the Power of Acknowledgment to Engage All Your People and Achieve Superior Results;  We are referring to the steps taken to move along your Grateful Leadership journey. The 5 Cs are: Consciousness Choice Courage Communication Commitment When I'm leading a session on Grateful Leadership the Power of Acknowledgment and I get to the point where we talk about choice and tell them, “this is the crucial point in the process.  Choice is where the rubber hits the road.”  I don't know if people realize the word “Choice” is there for a reason.  The word isn't “decision” You see, there is a difference between a choice and a decision.   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; Choice; Decision

Remember the 5 Cs?   Today we are going to relate the first two Cs Consciousness  and Choice   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; Consciousness; Choice

Today, we conclude our conversation with Stephanie Hanko, Senior Principal at CSG Government Solutions, Inc. and Grateful Leader We pick up discussing How being a Grateful Leader takes conscious choice... Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; Stephanie Hanko

In this episode, we continue our conversation with Stephanie Hanko Stephanie is a Senior Principal at CSG Government Solutions, Inc. She is a leader with broad impact over CSG practices, and has forged influential internal and external relationships, from smaller tailored projects to complex $200M business and IT projects. She led development of CSG's enterprise project management methodology and leads development of CSG's service methodologies. Stephanie is a Project Management Professional and Certified Scrum Product Owner. The conversation continues with the importance of acknowledgment   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;Stephanie Hanko

In this episode, I introduce Stephanie Hanko. Stephanie is a Senior Principal at CSG Government Solutions, Inc. and is a certified Project Management Professional and Certified Scrum Product Owner. She has over 25 years of professional business experience. This includes establishing and overseeing project management standards and Project Management Offices for individual and enterprise projects. She has worked primarily on healthcare and human services businesses and information technology projects. Stephanie has a unique competency in identifying and analyzing situations, projects, and teams and developing strategic solutions and corrective actions to stabilize at-risk projects. She quotes a mentor as saying “Start your brain before you start your mouth.” Throughout her career, that phrase has been a guiding principle to stop and listen first, think, and then consider what words will be impactful and needed. This has led her to become a successful leader in guiding complex projects and organizations in meeting business objectives. Her focus on acknowledgement and careful, honest, and sometimes hard communication brings about collaboration and individual, team, and company successes. Stephanie states her mission as “helping people, teams, and clients be successful.”   Her primary topic for this Art of Grateful Leadership interview is: “Acknowledging people who are often unacknowledged”   Let's jump right in…   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;Stephanie Hanko

In this episode, we conclude the interview with Rich Sheridan CEO and Chief Storyteller at Menlo Innovations in Ann Arbor, Michigan   When we pick up the conversation, we are continuing our discussion around paired programming and its efficiency. Let's listen to why this is so important at Menlo Innovations   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;Richard Sheridan; Menlo Innovations

  In this episode, we continue our podcast series with Rich Sheridan, CEO and Chief Storyteller at Menlo Innovations in Ann Arbor, Michigan Rich's passion for creating joyful work environments led to his bestselling and widely-celebrated book, Joy, Inc. - How We Built a Workplace People Love. His recently released second book, Chief Joy Officer, will continue to prove that a positive and engaging leadership style is actually good for business. Today, Rich will tell us about the fact that it's all about people working with people and why Gratitude is necessary at Menlo Innovations.   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;Richard Sheridan; Menlo Innovations

Today, we begin a podcast series with Rich Sheridan, CEO and Chief Joy Officer of Menlo Innovations in Ann Arbor, Michigan Rich became disillusioned in the middle of his career in the chaotic technology industry. He had an all-consuming thought…things can be better.  Much better. He had to find a way. Why couldn't a workplace be filled with camaraderie, human energy, creativity, and productivity? Ultimately, Rich co-founded Menlo Innovations in 2001 to end human suffering in the workplace.  His unique approach to custom software creation is so surprisingly different, that 3,000 people a year travel from around the world just to see how they do it. His passion for creating joyful work environments led to his bestselling and widely-celebrated book, Joy, Inc. - How We Built a Workplace People Love.  His highly-anticipated second book, Chief Joy Officer, came out December 4th and will continue to prove that a positive and engaging leadership style is actually good for business. Here's Rich Sheridan to speak about Joy in the workplace:   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;Richard Sheridan; Menlo Innovations

Over the last few episodes, we have heard Susan Parente tell us about Grateful Leadership and High Performance Teams, the fact that The Power of Acknowledgment can help  SUPERCHARGE your team. Whether you're practicing Agile/Scrum or Waterfall as a project management Methodology, or whether you're working on a co-located or virtual team, Grateful Leadership and the Power of Acknowledgment is appropriate through all of these and is even needed more in virtual teams Susan even brought up the concept of intentional acknowledgments. Where you, with intent, look for ways to acknowledge those people that are working on your team with you. We all know that spontaneous is great, but sometimes it takes intentional commitment to reaching out to those people that you don't see all the time, be sure to reach out to the, acknowledging what they bring to the team and how valuable they are. Since these episodes were recorded, I have had the chance to try something new. Under the tutelage of Judy Umlas, I have begun giving Grateful Leadership and the Power of ACknowledgment seminars.  I gave my first one at my employer a couple weeks ago and it went over GREAT!   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; Seminars

  This is episode two of three in the series featuring Susan Parente In this episode, Susan speaks to the importance of Grateful Leadership in both Agile teams, and Traditional teams.   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; Agile Teams; Susan Parente

Welcome to the Art of Grateful Leadership podcast In this episode I have the pleasure of interviewing Susan Parente The last time Susan and I sat down, we spoke of Grateful Servant Leadership   Today we begin a conversation on Grateful Leadership and High Performance Teams   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;Susan Parente; Servant Leadership; High Performance Teams

Leaders are always wanting more from others, yet not always giving more. This is a simple but truthful assessment of what I experience in the role I play as coach for leaders. If you are easily offended as a leader, you may not want to listen to this episode.

Leaders are always wanting more from others, yet not always giving more. This is a simple but truthful assessment of what I experience in the role I play as coach for leaders. If you are easily offended as a leader, you may not want to listen to this episode. 

The focus of this episode is one of the key points of Grateful Leadership, the difference between simple thanks, recognition and acknowledgment Don't get me wrong; Thanks, Recognition, and Acknowledgment all have their place in a well balanced appreciation paradigm within an organization.   In a world where people are leaving perfectly good positions and moving to another company because they don't feel appreciated These concepts are critical. Let me repeat that: People, good people, are leaving their position, even leaving their company because they don't feel appreciated   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;Thanks, Recognition, Acknowledgment

In this episode we continue the conversation with Donald Officer on the topic of Positive Psychology and Grateful Leadership   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;Donald Officer; Gratitude Connection; Positive Psychology

Today I have the honor to talk to Donald Officer, regular contributor and author of the  Gratitude Connection for the Center for Grateful Leadership He is an active member of both the Canadian Positive Psychology Association (CPPA) as well as the International Positive Psychology Association. Come with me and learn more about Don and his passions...   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;Donald Officer; Positive Psychology

Welcome to the Art of Grateful Leadership Podcast   Did you ever walk into a situation that you thought would be horrible and walk out thanking the person or people for the experience? Well, that happened to me today. You see, my day job is a Senior IT Project Manager for a major Automotive firm and I just received two new projects, both kicking off in May. My team and I had a chance to talk about the projects before the Senior Management Review and Approval Meeting this afternoon. I walked into the team meeting and began my presentation. Then it started...   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;

In my study of the Power of Acknowledgment, I'm always looking for a better, more powerful form of acknowledgment You know: Bigger, Stronger, Faster! But what I didn't realize is that the best type of acknowledgment may be the most subtle form of all...   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;

  Welcome to the Art of Grateful Leadership Podcast We are now headed into our 2nd hundred episode, or essentially, our third year of production A couple days ago, Judy Umlas, always in the spirit to celebrate accomplishments brought me another recording that she received regarding the 100th Episode of the Art of Grateful Leadership. It came from Don Officer the creative mind behind the Gratitude Connection.   I just listened to the recording and it really hit home for me bringing me to the edge of tears.  Come listen to Don's message...   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; Learning; Continuous Improvement

Does the Art of Grateful Leadership podcast make a difference? This is always something on the mind of the host. When Judy Umlas found out that we were heading to the 100th podcast she got very excited. And when Judy gets excited, it's contagious Let me give you some examples of what happens when Judy asked people about  the 100th Episode Celebration podcast. Over the last week or so, a number of accolades have been received from the Art of Grateful Leadership listeners. This podcast is filled with listener feedback.  Come in and listen...   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;

Can you acknowledge someone at the point they first interact with you? Before you have really had any conversation or effect on you? You probably do this more than you think.   What reminded me of this was an interaction with a chat person from Walt Disney World. She started the chat, before we did anything with her name and …” can I spread some pixie dust and make your stay enjoyable?”  The beginning of the interaction made you feel special, Got you thinking about what was on the horizon, about to begin. We do the same thing when we see someone that we know will bring adventure or enjoyment into our lives.   Let's talk about this a bit...   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;

Do you know that acknowledgment is a two-way street?   The art of accepting an acknowledgment should be practiced too. It is simple, but as they say, simple is not always easy. We are all Acknowledgment Ambassadors spreading the Acknowledgment Message and Its Importance in today's world and, into the future. But each of us can feel uncomfortable in receiving an acknowledgment Let's take a closer look at this...  Here's the link to the  Dale Carnegie Training of Michigan article quoted in this episode:  http://www.dalecarnegiewaymi.com/2010/11/04/learn-to-give-honest-and-sincere-appreciation/ Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;

Welcome to the Art of Grateful Leadership podcast. One of the greatest aspects of being mentored is when the mentor looks deeply and gives the mentee a couple words to take their message to the next level. Most of the time, it isn't anything new, it's just the right time to be heard again. I had that experience this week when the author of The Power of Acknowledgment and Grateful Leadership: Using the Power of Acknowledgment to Engage All Your People and Achieve Superior Results, Judith W. Umlas stopped me with just a few words. What were those words? Come in and listen ...   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; Teenagers

Welcome to the Art Of Grateful Leadership Today, we're going to talk about my experience with the group of people in the world that I believe needs the most acknowledgment today.  Who are they? Come listen in…   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;

Each of us has those people in our life that has made a profound impact on their career Have you ever thought of acknowledging them?   I think I told everyone about the manager I acknowledged 20+ years after he fired me People probably have two specific questions in their head: Why did you acknowledge someone for firing you? Why did you wait over 20 years? Both of those are valid questions and both of them will have to wait for another podcast Today I want to focus on a more recent management experience... Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;

In my last episode, I mentioned that I recently had the privilege of Jury Duty The case was not fun, as crime never is.   During my time on the jury I learned a lot about what human beings are capable of and at that time, I had a choice to make.   The choice to look for the good in the world, and to acknowledge it.   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; The 5 Cs

Welcome to the Art of Grateful Leadership Podcast   Acknowledgment can take place anywhere Even in the Jury Room Resulting from a trial   Let me tell you about it… Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; Jury; Trial

In this episode, I want to turn towards those that inspire us during hard times. And, if you are from Detroit, you probably heard that some of us are heading into some hard times. You see, for those of us that are employed at General Motors,  there have been some white-collar layoffs taking place. And that puts each and every one of us on edge During these times, there  will always be those people that inspire others, no matter what the outcome. One of those people is my co-worker, Bonnie. Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;GM Layoffs; Inspiration

In this episode I want to turn things around a little bit... I would imagine that most of the people listening to this podcast are the “Acknowledgers”   But I want you to think about the receiving end of Acknowledgment I want to have you remember the last time you were the “Acknowledgee”   Why? Because it's time to remember the why.   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;

Welcome the Art of Grateful Leadership Podcast This was a hard podcast to put together not because I'm not passionate about the topic but that it hits close to home and it revolves around the topic of someone passing away. Either way, I have found this to be very uplifting and don't take this wrong, I'm not happy the person is gone its what happened along the way…   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;

Acknowledge people every chance you get.  This episode reinforces this thought.  You never know when you won't see someone again.   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;

Today we have a guest podcast Host, Susan Parente I Interviewed her in September of 2018 for the podcast and she wanted to share some of her experiences with you, the Art of Grateful leadership listeners Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; Susan Parente

There are some times when you just can't help acknowledging someone. There was just such a day recently. We were coming to the end of the year and there are a number of initiatives that need to be completed so everyone can head into the holidays with relaxation on their mind One of these was an initiative with visibility all the way up to the top executive in the department There were six applications that needed to be brought up to corporate standards before the end of the year. We started this initiative in April and everyone looked at the goal and rolled their eyes. It was a massive undertaking few people thought we could achieve.   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;

In this episode, we have a very special guest podcast host, Ms. Judith W. Umlas, the founder of the Center for Grateful Leadership Let us listen to Judy as we round out 2018 and head into 2019… Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;

In this episode we are going to add more to our discussion on Employee Engagement and Acknowledgment   In a January 4, 2018 Forbes article, Mike Kappel, wrote about employee engagement. The article is entitled: How To Establish A Culture Of Employee Engagement   Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;