Podcasts about agile teams

BONUS: Solution-Focused Coaching: The Game-Changing Method Every Scrum Master Needs With Ralph Miarka and Veronika Jugwirth In this BONUS episode, we dive deep into solution-focused coaching with Ralph and Veronika, co-authors of "Solution Focused Coaching For Agile Teams." This conversation explores how to shift from problem-solving to solution-building, helping Agile teams thrive through a forward-looking approach that empowers teams to find their own path to success. Understanding Solution-Focused Coaching "Solution focus, focuses on the goal itself. We are not talking about 'how', but first start with 'what we want to achieve'." Solution-focused coaching represents a fundamental shift from traditional problem-solving approaches. Rather than diving into root cause analysis and retrospectives focused on what went wrong, this methodology centers on the future and desired outcomes. It operates as a communication system that recognizes the complexity of modern work environments where simple cause-effect relationships don't always apply. In engineering, root causes make sense when dealing with predictable systems, but in complex organizational dynamics, solution-focused coaching acknowledges that we often can't identify clear root causes and instead focuses on creating a "preferred future." In this segment we refer to Solution-focused brief therapy and the Cynefin model.  The Power of Not-Knowing "Instead of suggesting solutions, we should start by asking questions. The “Not-knowing position” is about accepting this." The "not-knowing position" challenges coaches and leaders to resist the urge to immediately diagnose problems and offer solutions. When someone shares their story, they're not sharing the version we think we know. This approach transforms coaching conversations by starting with questions like "What difference would it make for you to solve this problem?" This shift toward asking questions about a positive future can even help identify advocates among those who initially resist change, creating unexpected allies in transformation efforts. Everyone as an Expert "When we help teams change by themselves, they change much faster." The principle that "everyone is an expert in their situation" fundamentally changes how coaches approach team dynamics, especially during periods of pressure or conflict. Instead of imposing external solutions, this approach involves asking teams what they already like about their current practices. For example, when observing daily standups with their natural diversity of approaches, focusing on what teams appreciate about their existing practices creates a foundation for sustainable change. Teams that discover their own path to improvement implement changes more rapidly and with greater commitment than those following prescribed solutions. The Miracle Question Technique "What would be a very small first sign that tells you that there was a small miracle during the night?" The Miracle Question emerges from real coaching conversations where clients express that "only a miracle can help." Rather than dismissing this statement, solution-focused coaches embrace the client's language to create powerful exploration opportunities. The technique involves asking teams to imagine their situation after a small miracle has occurred overnight, then identifying the first small signs they would notice. This approach helps teams explore possibilities and envision concrete steps toward their preferred future, making abstract goals tangible and achievable. Unlearning the Fix-It Mentality "Don't work by yourself in the problems of others, let them work." For Agile practitioners trained to identify and fix problems, solution-focused coaching requires a significant mindset shift. Instead of jumping into problem-solving mode, coaches must learn to hold space for solutions to emerge naturally from the team. This involves trusting that team members are experts in their own situations and developing strong questioning skills. Coaches and Scrum Masters need to clarify their own goals and resist the urge to solve problems for others, instead creating conditions where teams can work through challenges themselves. Practical Questions for Immediate Implementation "What do we want to achieve? What is our goal, and why?" Teams can immediately begin incorporating solution-focused approaches by bringing specific questions into their regular ceremonies. Key questions include exploring what the team wants to achieve and understanding the underlying purpose behind their goals. Additionally, asking "What works already?" helps teams build on existing strengths rather than focusing solely on problems. Confidence-building questions like "How confident are we?" and "What would make you more confident?" create opportunities for teams to identify specific actions that would increase their likelihood of success. About Ralph and Veronika Ralph Miarka is an Agile coach, trainer, and co-author of the book that is our topic for today's episode: Solution Focused Coaching For Agile Teams. Ralph helps teams thrive through solution-focused coaching. With a background in engineering and leadership, he bridges structure and empathy to spark real change. You can link with Ralph Miarka on LinkedIn. Veronika Jungwrith is a coach, consultant, and facilitator, Veronika blends solution-focused coaching with leadership development. Her work empowers individuals and teams to navigate complexity with clarity, meaning, and lasting impact. You can link with Veronika Jungwrith on LinkedIn.

Agilität in Deutschland? Klingt erstmal gut.Fühlt sich aber oft an wie: „Neues Korsett – alte Probleme.“In dieser Folge spreche ich mit Dr. Stephanie Puckett, Organisationspsychologin und Autorin von gleich mehreren Büchern zur agilen Transformation. Gemeinsam sezieren wir, warum viele Unternehmen auf Agilität setzen – und trotzdem keine PS auf die Straße bringen.Du erfährst:✅ Warum psychologische Sicherheit wichtiger ist als das perfekte Framework✅ Weshalb Agilität kein Prozess-, sondern ein Transparenzproblem ist✅ Wie Du die echten Kosten von Transformation erkennst – monetär UND mental✅ Und warum viele „agile Change-Prozesse“ eher Dressur als Empowerment sindReal Talk. Ohne Buzzword-Gelaber. Ohne Dogma.Dafür mit Klartext, Haltung – und einer klaren Vision:Was Agilität in Deutschland WIRKLICH braucht.

Send us a textIn this episode of Definitely, Maybe Agile, hosts Peter Maddison and David Sharrock welcome Steven Puri, Founder and CEO of The Sukha Company. Drawing from his unique background spanning Hollywood film production and tech startups, Steven shares fascinating insights about achieving flow states in remote and hybrid work environments.Steven's journey from IBM software engineer to Hollywood executive (where he helped manage franchises like Die Hard and Wolverine at studios including DreamWorks and 20th Century Fox) provides a refreshing perspective on team productivity and creative collaboration. He explains how the film industry has long mastered the transitions between remote, hybrid, and in-person work—knowledge that proved invaluable when the pandemic forced tech teams into distributed environments. The conversation explores the neuroscience of creativity, practical leadership approaches to foster flow states, and how Steven's experiences led him to create a platform specifically designed to help remote workers overcome procrastination while maintaining wellbeing. This is one not to miss!  Key Takeaways: Leaders can create environments where flow happens - Establishing boundaries like protected focus time (e.g., 9 AM to noon) allows team members to accomplish meaningful work before daily meetings begin.The "two-problem" approach to creativity - Having more than one challenge to work on simultaneously can unlock creative solutions, as your subconscious mind works on one problem while you actively engage with another.Remote work requires different "colors on your palette" - Different work modes (remote, hybrid, in-office) excel at different tasks, with in-person collaboration being particularly valuable for creative ideation and whiteboarding sessions.Books Mentioned:"Flow" by Mihaly Csikszentmihalyi - https://www.goodreads.com/es/book/show/66354.Flow"The Net and the Butterfly" by Olivia Fox - https://www.goodreads.com/book/show/30024684-the-net-and-the-butterfly"Atomic Habits" by James Clear - https://www.goodreads.com/book/show/40121378-atomic-habits

EXPERTS SPEAK ENGLISH Clarity is the first of the 7 Cs of Communication and is crucial for engineering teams to avoid misunderstandings, wasted time, and missed deadlines.This solo episode with Corinne Wilhelm explores how to make your message simple, direct, and accessible-using clear language, logical structure, and the right communication channels.You'll hear practical tips for stripping away ambiguity and real-world examples from engineering projects.Mastering clarity boosts trust, team morale, and your reputation-setting the stage for the rest of the 7 Cs series.

How do you move from dabbling with AI and vibe coding to building real, production-grade software with it? In this episode, Austin Vance, CEO of Focused returns and we transition the conversation from building AI-enabled applications to fostering AI-native engineering teams. Austin shares how generative AI isn't just a shortcut—it's reshaping how we architect, code, and lead. We also get to hear Austin's thoughts on the leaked ‘AI Mandate' memo from Shopify's CEO, Tobi Lutke.  We cover what Austin refers to as ‘AI-driven development', how to win over the skeptics on your teams, and why traditional patterns of software engineering might not be the best fit for LLM-driven workflows.  Whether you're an engineer,product leader, or startup founder, this episode will give you a practical lens on what AI-native software development actually requires—and how to foster adoption on your teams quickly and safely to get the benefits of using AI in product delivery. Unlock the full potential of your product team with Integral's player coaches, experts in lean, human-centered design. Visit integral.io/convergence for a free Product Success Lab workshop to gain clarity and confidence in tackling any product design or engineering challenge. Inside the episode... Why Shopify's leaked AI memo was a "permission slip" for your own team The three personas in AI adoption: advocates, skeptics, and holdouts How AI-driven development (AIDD) differs from “AI-assisted” workflows Tools and practices Focused uses to ship faster and cheaper with AI Pair programming vs. pairing with an LLM: similarities and mindset shifts How teams are learning to prompt effectively—without prompt engineering training Vibe coding vs. integrating with entrenched systems: what's actually feasible Scaling engineering culture around non-determinism and experimentation Practical tips for onboarding dev teams to tools like Cursor, Windsurf, and Vercel AI SDK Using LLMs for deep codebase exploration, not just code generation Mentioned in this episode Cursor Windsurf LangChain Claude GPT-4 / ChatGPT V0.dev GitHub Copilot Focused (focused.io) Shopify internal AI memo Unlock the full potential of your product team with Integral's player coaches, experts in lean, human-centered design. Visit integral.io/convergence for a free Product Success Lab workshop to gain clarity and confidence in tackling any product design or engineering challenge. Subscribe to the Convergence podcast wherever you get podcasts including video episodes to get updated on the other crucial conversations that we'll post on YouTube at youtube.com/@convergencefmpodcast Learn something? Give us a 5 star review and like the podcast on YouTube. It's how we grow.   Follow the Pod Linkedin: https://www.linkedin.com/company/convergence-podcast/ X: https://twitter.com/podconvergence Instagram: @podconvergence

Jeff is the co-creator of Scrum and a leading expert on how the Scrum framework has evolved to meet the needs of today's business. The framework he developed in 1993 and formalized in 1995 with Ken Schwaber has since been adopted by the vast majority of software development companies around the world. However, Jeff realized that the benefits of Scrum are not limited to software and product development. He has adapted this successful strategy for several other industries, including finance, healthcare, higher education, and telecom.   As the CEO of Scrum Inc. Jeff sets the vision for success with Scrum. He continues to share best practices with organizations around the globe and has written extensively on Scrum rules and methods. With a deep understanding of business process — gleaned from years as CTO/CEO of eleven different software companies — Jeff is able to describe the high-level organizational benefits of Scrum and what it takes to create hyperproductive teams.   Topics of Discussion: [:35] Introduction of Jeff Sutherland, co-creator of Scrum. [3:47] Jeff Sutherland's background: His experience at West Point and lessons in making work visible. [5:19] Fighter pilot experiences that influenced the operational side of Scrum. [6:02] Transition to the Air Force Academy and work in AI at Stanford. [7:38] Learning complex adaptive systems and the origin of Agile from complex systems theory. [8:30] How complex systems theory impacts Scrum and Agile teams today. [9:25] Jeff's first experiences applying Scrum in the banking industry. [11:25] The development of Scrum and the 2001 Agile Manifesto. [12:57] Making work visible and organizing teams, from West Point to Toyota to the Agile Manifesto. [13:23] Fast forward to 2024: Issues in Scrum and Agile practices, including sprint lengths and backlog grooming. [14:34] Jeff's new book: First Principles in Scrum and its relation to Scrum technology stacks. [16:23] Building autonomous systems: Lessons from radiation physics, AI, and complex adaptive systems. [19:16] The influence of autonomous robots on the creation of Scrum. [21:14] Discussion of Scrum and AI, leading to “Extreme Agile.” [22:47] Predictions for the future of Scrum and Agile: Teams becoming 30 to 100 times faster by 2030. [23:37] Example of AI in action: Developing a system to handle expense reports using Scrum principles. [29:37] Challenges with AI-generated code and the need for strong software architecture knowledge. [33:24] The importance of following Scrum “by the book” to achieve hyperproductivity. [35:30] Jeff's closing advice on adapting to extreme agile to stay competitive by 2030.   Mentioned in this Episode: Clear Measure Way Architect Forum Software Engineer Forum Programming with Palermo — New Video Podcast! Email us at programming@palermo.net. Clear Measure, Inc. (Sponsor) .NET DevOps for Azure: A Developer's Guide to DevOps Architecture the Right Way, by Jeffrey Palermo “How the Agile Manifesto Came To Be” Become a beta tester for Jeff Sutherland's AI software project for expense reports: support@quickaireports.com   Want to Learn More? Visit AzureDevOps.Show for show notes and additional episodes.

Carmen Jurado: The Power of Constructive Feedback in Building Trust in Agile Teams Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Carmen identifies the hallmark of a successful team as one that allows itself to be vulnerable. Success isn't just about positive feedback but creating an environment where team members feel safe to discuss mistakes openly. She shares an experience where a team member made an error that caused a significant project delay, prompting other team members to complain. Instead of allowing this to create division, Carmen facilitated an open discussion where the team member acknowledged their mistake and received constructive feedback from colleagues. This exchange built trust and demonstrated that the team had developed the psychological safety needed to hold each other accountable. Carmen emphasizes that this accountability for work and agreements is a responsibility that belongs to the entire team, not just the Scrum Master. Self-reflection Question: How can you foster greater psychological safety in your team so members feel comfortable addressing mistakes directly with each other? Featured Retrospective Format for the Week: Golden Apples Carmen recommends the "Golden Apples" retrospective format, which draws inspiration from Greek mythology. This creative format incorporates feedback questions about sprints and the team, with game elements that introduce friendly competition. Carmen typically reserves this format for festive times of the year to boost team morale. She also mentions her fondness for movie-themed retrospectives and encourages Scrum Masters to invest time in creating fun, creative retrospective experiences that engage the team. In this segment, we refer to Norm Kerth's Retrospective Prime Directive. [Scrum Master Toolbox Podcast Recommends]

Real Agile forecasting runs on math, not magic. Brian and Lance dive into Monte Carlo methods, DORA metrics, and how AI is shifting the future of project management. All with a human-first approach that builds better teams, not bigger spreadsheets. Overview In this episode of the Agile Mentors Podcast, Brian Milner and Lance Dacy unpack why Agile teams need to rethink how they forecast work—and why math, not magic, is the real secret. From the roots of Taylorism to today's Monte Carlo simulations, they explore how to navigate uncertainty with data-driven tools like DORA metrics, flow metrics, and probability theory, while keeping the heart of Agile leadership focused on trust, transparency, and better decision-making. References and resources mentioned in the show: Lance Dacy Free Chapters of Agile Estimating and Planning by Mike Cohn Join the Agile Mentors Community Mountain Goat Software Certified Scrum and Agile Training Schedule Subscribe to the Agile Mentors Podcast Want to get involved? This show is designed for you, and we’d love your input. Enjoyed what you heard today? Please leave a rating and a review. It really helps, and we read every single one. Got an Agile subject you’d like us to discuss or a question that needs an answer? Share your thoughts with us at podcast@mountaingoatsoftware.com This episode’s presenters are: Brian Milner is SVP of coaching and training at Mountain Goat Software. He's passionate about making a difference in people's day-to-day work, influenced by his own experience of transitioning to Scrum and seeing improvements in work/life balance, honesty, respect, and the quality of work. Lance Dacy is a Certified Scrum Trainer®, Certified Scrum Professional®, Certified ScrumMaster®, and Certified Scrum Product Owner®. Lance brings a great personality and servant's heart to his workshops. He loves seeing people walk away with tangible and practical things they can do with their teams straight away.

We're bringing back one of our favorite conversations — and for good reason: Noibu is a trusted partner of Mejuri. In this episode, we revisit our insightful chat with Rohit Nathany, Chief Product and Technology Officer at Mejuri, the leading fine jewelry brand redefining ecommerce. Rohit dives into how his team transitioned from a custom tech stack to Shopify, launched a loyalty-driven mobile app, and built a high-performing internal tech culture that fuels fast, focused innovation. Whether you missed it the first time or just want a fresh take, tune in for sharp insights on balancing speed, scale, and strategy in modern ecommerce.

Agile experts Sandy Mamoli and David Mole join Meta-Cast to share what they've learned after a decade of running self-selecting teams. Discover how team autonomy, hackathon culture, and the new edition of Creating Great Teams can help you build empowered, high-performing Agile teams in any organization.Links to and information about David and Sandy:Sandy Linkedin: https://www.linkedin.com/in/sandymamoli/Sandy Email: sandy@nomad8.comDavid Linkedin: https://www.linkedin.com/in/davidmole/David Email: David@nomad8.comNomad8 Website: https://www.nomad8.comSelf-Selection Second Edition Details: https://www.nomad8.com/team-self-selectionFree Self-Selection Webinar: https://events.humanitix.com/free-self-selection-webinarBook Second Edition (Beta until release in May): https://pragprog.com/titles/mmteams2/creating-great-teams-second-edition/Book First Edition: https://pragprog.com/titles/mmteams/creating-great-teams/ Stay Connected and Informed with Our NewslettersJosh Anderson's "Leadership Lighthouse"Dive deeper into the world of Agile leadership and management with Josh Anderson's "Leadership Lighthouse." This bi-weekly newsletter offers insights, tips, and personal stories to help you navigate the complexities of leadership in today's fast-paced tech environment. Whether you're a new manager or a seasoned leader, you'll find valuable guidance and practical advice to enhance your leadership skills. Subscribe to "Leadership Lighthouse" for the latest articles and exclusive content right to your inbox.Subscribe hereBob Galen's "Agile Moose"Bob Galen's "Agile Moose" is a must-read for anyone interested in Agile practices, team dynamics, and personal growth within the tech industry. The newsletter features in-depth analysis, case studies, and actionable tips to help you excel in your Agile journey. Bob brings his extensive experience and thoughtful perspectives directly to you, covering everything from foundational Agile concepts to advanced techniques. Join a community of Agile enthusiasts and practitioners by subscribing to "Agile Moose."Subscribe hereDo More Than Listen:We publish video versions of every episode and post them on our YouTube page.Help Us Spread The Word: Love our content? Help us out by sharing on social media, rating our podcast/episodes on iTunes, or by giving to our

Richard Brenner: Contracting for Success,  Establishing Clear Agile Coaching Outcomes Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Richard reflects on his evolution in defining success as a Scrum Master and Agile Coach. Initially, he believed that if his team was successful, he was successful—but soon realized this perspective was incomplete. Top management wanted tangible evidence of coaching impact, which became problematic without clearly defined metrics. Richard now advocates for establishing a coaching agreement at the beginning of any engagement, with both management and teams defining what success looks like for the coach. He emphasizes the importance of dual-sided accountability as a natural outcome of proper contracting, using metrics that matter to the organization such as flow metrics and outcome metrics to demonstrate coaching value. Self-reflection Question: How are you measuring your own success as a coach or Scrum Master, and have you created explicit agreements with both teams and management about what success looks like? Featured Retrospective Format for the Week: Solution Focused Retrospective Richard recommends the Solution Focused Retrospective from the book "Solution Focused Coaching for Agile Teams." While traditional retrospective formats from books like "Agile Retrospectives" typically open a topic and dig deeply into the problem space, the solution-focused approach suggests spending only a short time discussing problems before pivoting to designing the desired future state. This format focuses on identifying the next step and emphasizing what positive outcomes the team wants to achieve, rather than dwelling on what's wrong. Richard values this approach for its ability to maintain a positive, forward-thinking mindset within teams. [Scrum Master Toolbox Podcast Recommends]

Richard Brenner: How Small Signs of Cynicism Can Destroy Agile Team Cohesion Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Richard shares a powerful story about how team dysfunction often starts with small steps. During a joint retrospective with three agile teams, Richard witnessed a moment where a team member made a cynical comment toward a manager who was attempting to participate. This revealed a damaged relationship between management and the team, creating tension that Richard initially chose to ignore. Looking back, he would now immediately address such comments and tackle the "elephant in the room." Richard explains how seemingly minor behaviors like cynicism or passive-destructive actions (such as consistently being late to stand-ups) can significantly impact team health. He recommends establishing conflict resolution protocols early and using impact feedback without judgment to address these issues before they escalate. In this segment, we refer to Lysa Adkins' conflict resolution protocol.  Self-reflection Question: What small signs of dysfunction might you be overlooking in your team that could develop into larger problems? Featured Book of the Week: Solution Focused Coaching for Agile Teams Richard recommends "Solution Focused Coaching for Agile Teams" by Ralph and Veronika. This book describes the solution-focused approach to many common situations that Agile coaches face in their work. Richard values this resource for its practical guidance on addressing challenges through a positive, solution-oriented perspective rather than dwelling on problems. [Scrum Master Toolbox Podcast Recommends]

In this episode of #AgileWay podcast, I have a conversation with one of the speakers of the Agile Prague Conference that is going to be on Sep 15-16, 2025 in Prague, Czech Republic. We talked with Nikola Vojtek about AI, teams, value, and the business simulation board game Agilist he co-created. #agile #businessagility #agileleader #leadership #agileprague #confernece #AI #game #agilist 

Zvonimir Durcevic: The Solution-Focused Retrospective for Agile Teams, Turning Problems Into Goals Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Zvonimir defines Scrum Master success as being explicit and intentional about defining and achieving goals. He references Richard Hackmann's model of team effectiveness as a framework to evaluate whether he's helping teams become truly effective. For Zvone, success comes from creating structures that provide teams with feedback about their performance and being explicit about the team's purpose through practices like chartering. By focusing on these elements, Scrum Masters can help teams build the foundation for sustainable success. Featured Retrospective Format for the Week: Problems Are Disguised Goals This solution-focused retrospective format, inspired by the work of Ralph Miata and Veronika Jungwirth, allows teams to briefly acknowledge problems before pivoting quickly to what they want to achieve instead. Zvonimir explains that while teams need space to express challenges, the format redirects energy toward envisioning a better future through solution-focused questions. The process includes validating problems, using scale questions (0-10) to assess current status, reviewing past attempts at reaching goals, and designing small experiments to move toward desired outcomes. This approach helps teams shift from problem-orientation to goal-orientation. Self-reflection Question: How might reframing your team's persistent problems as goals change your approach to addressing them? [Scrum Master Toolbox Podcast Recommends]

Zvonimir Durcevic: Context Diagramming, Helping Agile Teams See Their Complex Communication Network Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Zvonimir shares a story about a five-person team developing an important product who maintained good internal dynamics but limited their interaction with the rest of the organization. Despite delivering quality work, they were viewed as a "difficult team" by stakeholders. When Zvone joined, he conducted assessments and introduced context diagramming to map the team's relationships and dependencies. This exercise revealed the complexity of their communication network and helped the team understand that cutting off relationships with stakeholders was counterproductive. The breakthrough came when the team began using the context diagram to explain their situation to others, helping stakeholders recognize how organizational factors were affecting the team's work. Self-reflection Question: How might mapping your team's communication network reveal disconnects that are affecting your effectiveness? Featured Book of the Week: Agile Transformation by Michael Spayd Zvonimir recommends "Agile Transformation" by Michael Spayd as a resource that helped him understand how to examine systems through different lenses. The book provides multiple perspectives for gaining deeper insights into the systems we work with. Zvone particularly values the book's ability to help practitioners look beyond surface-level issues and understand underlying dynamics in organizations undergoing Agile transformations. In this section we talk about the Integral agile transformation framework. [Scrum Master Toolbox Podcast Recommends]

Marina Lazovic: How to Introduce Data-driven Decision Making to Skeptical Agile Teams Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Marina describes her experience introducing data-driven decision making to help teams improve their processes. Starting with basic metrics like velocity, she gradually expanded to more sophisticated data points such as how long items remain in specific workflow states. She emphasizes the importance of introducing these concepts naturally into daily work and using the data to spark meaningful conversations with both the team and Product Owner. By examining why items were stuck and for how long, the team uncovered underlying issues they could address. Marina also explains how she used historical data to inform sprint planning, making estimates more realistic. Her approach focused on simplicity—introducing one data point at a time, avoiding jargon, encouraging teams to discover problems themselves, and empowering them to develop their own solutions rather than imposing answers. Self-reflection Question: What single data point could you start tracking that might reveal the most important improvement opportunity for your team? About Marina Lazovic Marina is a Scrum Master and Kanban Trainer from Belgrade, Serbia, with nearly a decade in the IT industry. Though not from a technical background, she is passionate about helping development teams and organizations optimize processes and build great products using Agile. She thrives on driving efficiency and fostering collaboration. You can link with Marina Lazovic on LinkedIn.

What if the key to building better teams and products is hidden in our brain chemistry? In this episode, Brad Nelson joins us to break down the neuroscience behind motivation, happiness, and productivity—especially for Agile teams. From dopamine and serotonin to stress hormones like cortisol, we explore how brain science can inform leadership, team culture, and workplace habits. Plus, we connect these insights to practical Agile practices like pair programming, retrospectives, and sustainable velocity. Unlock the full potential of your product team with Integral's player coaches, experts in lean, human-centered design. Visit integral.io/convergence for a free Product Success Lab workshop to gain clarity and confidence in tackling any product design or engineering challenge. Inside the episode... The four key brain chemicals that drive motivation and happiness Why a lack of control is the most stressful thing at work The neuroscience behind agile practices  How to use gratitude, movement, and breaks to boost productivity The connection between stress, cortisol, and sustainable team performance Practical ways leaders can create high-performing, engaged teams The surprising link between happiness, mastery, and continuous learning Mentioned in this episode Dan Pink's work on autonomy, mastery, and purpose - https://www.ted.com/talks/dan_pink_the_puzzle_of_motivation?podconvergence DC and Ryan - https://www.apa.org/members/content/intrinsic-motivation?podconvergence Shawn Achor - https://www.shawnachor.com/?podconvergence Positive Psychology  - https://www.psychologytoday.com/us/basics/positive-psychology?podconvergence Upward Spiral by Dr Alex Korb - https://www.amazon.com/Upward-Spiral-Neuroscience-Reverse-Depression/dp/1626251207?podconvergence Hawthorne studies - https://www.library.hbs.edu/hc/hawthorne/01.html?podconvergence Maslow's hierarchy of needs - https://en.wikipedia.org/wiki/Maslow%27s_hierarchy_of_needs?podconvergence Meik Wiking and the Happiness Research Institute - https://www.happinessresearchinstitute.com/experts/meik-wiking?podconvergence HarvardX: Managing Happiness: https://www.edx.org/learn/happiness/harvard-university-managing-happiness?podconvergence Book: The High 5 Habit by Mel Robbins: https://www.amazon.com/High-Habit-Take-Control-Simple/dp/1401962122?podconvergence TED talk on The brain-changing benefits of exercise by Wendy Suzuki: https://www.youtube.com/watch?v=BHY0FxzoKZE?podconvergence Book: The infinite game by Simon Sinek: https://www.amazon.com/Infinite-Game-Simon-Sinek/dp/073521350X?podconvergence Peter Senge's “Learning Organization” - https://infed.org/mobi/peter-senge-and-the-learning-organization/?podconvergence Brad's favorite product: Nvidia Shield for streaming content: https://www.nvidia.com/en-us/shield/shield-tv-pro/?podconvergence Brad's podcast Agile for Agilists: https://www.agileforagilists.com/?podconvergence Brad's LinkedIn: https://www.linkedin.com/in/bradgile/?podconvergence Places to get started on finding a therapist:  Psychology Today - https://www.psychologytoday.com/?podconvergence Better Help - https://www.betterhelp.com/?podconvergence Talk Space - https://www.talkspace.com/?podconvergence Subscribe to the Convergence podcast wherever you get podcasts including video episodes to get updated on the other crucial conversations that we'll post on YouTube at youtube.com/@convergencefmpodcast Learn something? Give us a 5 star review and like the podcast on YouTube. It's how we grow.   Follow the Pod Linkedin: https://www.linkedin.com/company/convergence-podcast/ X: https://twitter.com/podconvergence Instagram: @podconvergence

Global Agile Summit Preview: Transforming Conflict into Opportunity, Leadership Lessons for Agile Teams with Eagan Rackley In this BONUS Global Agile Summit preview episode, we sit down with Eagan Rackley, the track host for the developer track at the Global Agile Summit. With over 24 years of experience spanning game development, enterprise architecture, graphics, and highly parallel programming, Eagan shares his journey from viewing leadership as control to seeing leadership as a collaborative space for problem-solving. We explore how to transform conflict into opportunity, align cross-functional teams, and lead effectively both with and without formal authority. The Moment That Changed Everything "The obstacle is the path." When Eagan's small experimentation-focused team merged with marketing, tensions flared and conflict erupted. Both sides believed "they don't get it" and adopted a defensive "protect the castle" mentality. The situation devolved into heated exchanges until an agile coach offered a perspective-shifting insight: they were all on the same team.  This moment fundamentally reshaped Eagan's view of leadership. He realized that effective leadership isn't about knowing all the answers or controlling people—it's about creating space for collaboration and helping people solve problems together. The best leaders don't fix everything themselves; they empower their teams to find solutions collectively. Empowering Teams Through Permission and Alignment "It's about getting people to feel that they have permission to do what needs to be done." When teams feel something is happening to them, they often disengage and resist. Eagan explains that people feel powerless primarily when incentives are misaligned. The key to gaining buy-in is shifting the narrative from "this is happening to me" to "we can do this together."  Leaders should focus on removing tension and finding ways to incorporate seemingly contradictory goals. By giving people permission to take action and aligning their incentives, leaders can transform resistance into engagement and ownership. Turning Conflict into Alignment "We need to accept that we have different perspectives and different ways to see success." Cross-functional teams naturally experience tension due to differing priorities and success metrics. Eagan shares how his team transformed their marketing conflict by asking questions that made both sides feel heard and understood. They established a shared way of working that respected everyone's needs. He recommends three powerful questions to align teams: "Why do we exist as a team, and why does it matter?" - This helps everyone see the whole picture and builds shared purpose. "What is our desired outcome, and when have we achieved it?" - This focuses on outcomes rather than tasks and encourages thinking from different disciplinary perspectives. By acknowledging different perspectives and naming conflicts openly, teams can move from resentment to motivation and investment in shared goals. Conflict as a Tool for Transformation "Conflict is information. Conflict is data." Eagan's relationship with conflict transformed when he began seeing it as valuable information rather than something to avoid. Conflict provides clarity between people and highlights areas needing attention. He shares how, after years in leadership, he intentionally stepped back into an individual contributor role to learn a new industry. This experience reinforced his belief in the power of approaching conflict with the mindset that "we're on the same team, we can solve this together." This perspective shift embodies what makes Agile so powerful—moving from focusing on products to prioritizing people. In this segment, we refer to the book Shift: From Product to People, by Michael Dougherty, and Pete Oliver-Krueger, who've been guests on the podcast before. And we also refer to the Ratatouille Principle, which reminds us that great ideas can come from anywhere! Leading Without Authority "You lead with trust, not knowledge." When Eagan returned to an engineering role in a new industry, he experienced the challenge of having no built-in credibility or authority. This taught him valuable lessons about bottom-up leadership. He discovered that effective influence comes from building trust first, not from demonstrating knowledge.  He recommends validating people's frustrations, listening authentically, and sometimes allowing people to learn through their own experiences. This approach recognizes that leadership isn't confined to formal roles—we're all leaders in different contexts. Resources for Your Leadership Journey Eagan recommends several resources for those wanting to deepen their leadership skills: "Management 3.0" by Jurgen Appelo "Agile Retrospectives" by Esther Derby and Diana Larsen The "Change by Attraction" podcast The Value of the Global Agile Summit The Global Agile Summit offers a unique environment where transformative "aha!" moments happen. It's not just about learning new techniques but about fundamentally changing how we think about work, leadership, and collaboration. Eagan believes these perspective shifts are what make the summit so valuable. About Eagan Rackley Eagan Rackley is the track host for the developer track at the Global Agile Summit and a seasoned software engineer and Agile leader with 24+ years of experience spanning game development, enterprise architecture, graphics, and highly parallel programming. A passionate problem-solver, he excels in building collaborative teams, driving innovation, and turning conflict into opportunity. He thrives on creating software that empowers people and transforms ideas into impact. You can link with Eagan Rackley on LinkedIn.

Substack Week: Bridging the Gap Between Agile Teams and Leadership With Josh Anderson In this Substack Week episode, we explore the critical challenges and opportunities in the relationship between Agile teams and organizational leadership. Josh Anderson shares insights from his extensive experience in technology leadership and discusses how both sides can work together more effectively. Understanding the Business-Team Divide "We are part of the business, but many teams separate it out say, 'Oh, that's over there, that's not us.' No, that is us." One of the most common challenges in organizations is the perceived divide between "the business" and development teams. Josh emphasizes that this separation is an anti-pattern that needs to be addressed. Teams must understand how they create value for customers and how their work connects to the organization's broader mission. The key is asking fundamental questions like "Why do we exist?" and focusing on delivering real value to customers rather than just building features or fixing bugs. The Art of Communication with Leaders "You have to reach across the aisle... speak in language that they understand, and of course the other side of the aisle has to understand that you may not understand all of the financial acumen or other things that they're throwing out." Effective communication requires both sides to make an effort to understand each other. Josh highlights the importance of: Using common language that everyone understands Being willing to ask for clarification when needed Explaining technical terms and concepts clearly Focusing on business value rather than process details Understanding that it takes approximately seven repetitions for new concepts to be fully absorbed Learning from Anti-Mentors "That experimental database of things I need to try is getting actively shrunk. So I'm starting to just cross off things. Okay, don't do that, don't do that, don't do that." Josh introduces the concept of "anti-mentors" - learning valuable leadership lessons from challenging experiences with ineffective leaders. This approach helps: Build a clear understanding of what not to do Narrow down the field of potential leadership approaches Create a stronger foundation for experimentation with new methods Transform negative experiences into positive learning opportunities The Leadership Laboratory "Constantly experiment with things. But be super inclusive about those experiments that you're going to run and say, 'Hey, this is who we want to be.'" Josh emphasizes treating leadership development like product development, using experimentation and feedback loops to improve continuously. Key aspects include: Setting clear expectations about experiments and intended outcomes Including team members in the process of change Giving changes enough time to show results Being open to adjusting based on feedback Creating a safe environment for trying new approaches Recommended Resources For Further Study The book: Turn the Ship Around by David Marquet Josn's The Leadership Lighthouse Newsletter on Substack The Meta-Cast Podcast with Josh and Bob Galen And take a look at KAZI.IO - Josh's consulting business [The Scrum Master Toolbox Podcast Recommends]

In this episode of the Team Katanu podcast, Kate Megaw (Certified Scrum Trainer, Agile Coach, and CEO of Arclight Agile) and Ryan Smith (Certified Product Owner and Scrum Master) dive into a common struggle among Agile teams: lack of accountability, unclear ownership, and role confusion.  They explore how natural hierarchies form within teams, why product owners and Scrum Masters often step on each other's toes, and how organizations unintentionally erode clarity.Kate and Ryan share real-world experiences, practical exercises, and techniques to help teams better define accountabilities without rigid role restrictions.  From Scrum Guide fundamentals to the gravitational pull of traditional project management, they uncover the root causes of dysfunction and offer actionable strategies to improve alignment.If you've ever wondered “Who should be doing what on my team?” or struggled with stepping on each other's responsibilities, this episode is for you.

Chrissy Fleming: The Role of Trust and Fun in High-Performing Agile Teams Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. For Chrissy, success as a Scrum Master means fostering high-performing teams that solve valuable problems. She emphasizes that while this sounds simple, it requires building trust, establishing accountability, and maintaining a commitment to continuous improvement. A key indicator of success is when teams naturally have fun together, reflecting their comfort and psychological safety. Featured Retrospective Format for the Week: Simple and Team-Led Chrissy advocates for simple retrospective formats that encourage team participation, particularly those led by team members rather than the Scrum Master. She recommends using tools like Easy Retro and MURAL for remote sessions, emphasizing the importance of individual reflection time before group discussion and creating a safe space by acknowledging personal mistakes. [The Scrum Master Toolbox Podcast Recommends]

Forget the Agile buzzwords—Josh Anderson and Bob Galen break down what actually works. In this episode of The Meta-Cast, they challenge Agile 2.0, reveal the real distractions holding teams back, and give leaders a roadmap to focus on what truly matters. Listen now to get back to the basics and lead your team to success. Stay Connected and Informed with Our NewslettersJosh Anderson's "Leadership Lighthouse"Dive deeper into the world of Agile leadership and management with Josh Anderson's "Leadership Lighthouse." This bi-weekly newsletter offers insights, tips, and personal stories to help you navigate the complexities of leadership in today's fast-paced tech environment. Whether you're a new manager or a seasoned leader, you'll find valuable guidance and practical advice to enhance your leadership skills. Subscribe to "Leadership Lighthouse" for the latest articles and exclusive content right to your inbox.Subscribe hereBob Galen's "Agile Moose"Bob Galen's "Agile Moose" is a must-read for anyone interested in Agile practices, team dynamics, and personal growth within the tech industry. The newsletter features in-depth analysis, case studies, and actionable tips to help you excel in your Agile journey. Bob brings his extensive experience and thoughtful perspectives directly to you, covering everything from foundational Agile concepts to advanced techniques. Join a community of Agile enthusiasts and practitioners by subscribing to "Agile Moose."Subscribe hereDo More Than Listen:We publish video versions of every episode and post them on our YouTube page.Help Us Spread The Word: Love our content? Help us out by sharing on social media, rating our podcast/episodes on iTunes, or by giving to our Patreon campaign. Every time you give, in any way, you empower our mission of helping as many agilists as possible. Thanks for sharing!

Discover the strategies and stories behind the most innovative product teams of 2024, where intentional leadership and a vibrant culture are the foundations of success. This special episode features insights from renowned tech leaders and product visionaries, including Ben Foster, co-founder of Prodigy Group and former Chief Product Officer at a leading fitness wearable company, who emphasizes the power of communicating an inspiring product vision to unify and energize teams. Farhan Thawar, Head of Engineering at Shopify, shares how writing and critical thinking drive alignment and scale in one of the most cerebral and innovative organizations. Janice Fraser, a veteran of TaskRabbit and Netscape, introduces actionable leadership frameworks like the "two-meeting model" to foster durable decision-making and team commitment. Jose Moreno, former Netflix engineer, sheds light on the company's "context over control" philosophy and how it empowers teams to deliver billions in value. Deepika Yerragunta, Head of Platform Products at PepsiCo, shares her unique approach to hiring product managers, emphasizing the importance of curiosity, active listening, and ruthless prioritization, while revealing how her fresh perspective as an outsider has driven transformative innovation in traditional industries. Whether it's structuring communication, hiring and training exceptional product managers, or building an empowering culture rooted in collaboration and diversity, this episode offers powerful lessons to help entrepreneurs and product leaders level up their organizations. Don't miss the chance to learn from the best and apply these transformative strategies to your own product teams. In this episode... How to communicate inspiring product visions that energize teams The role of writing in driving alignment and innovation Leadership frameworks for making durable decisions Expert tips on hiring and training top-performing product managers Mentioned in this episode... Shopify's engineering playbook: https://shopify.engineering/running-engineering-program-guide Netflix Culture Deck: https://jobs.netflix.com/culture Barbara Minto's SCQA Framework: https://modelthinkers.com/mental-model/minto-pyramid-scqa Unlock the full potential of your product team with Integral's player coaches, experts in lean, human-centered design. Visit integral.io/convergence for a free Product Success Lab workshop to gain clarity and confidence in tackling any product design or engineering challenge. Subscribe to the Convergence podcast wherever you get podcasts including video episodes to get updated on the other crucial conversations that we'll post on YouTube at youtube.com/@convergencefmpodcast Learn something? Give us a 5 star review and like the podcast on YouTube. It's how we grow.   Follow the Pod Linkedin: https://www.linkedin.com/company/convergence-podcast/ X: https://twitter.com/podconvergence Instagram: @podconvergence

Ville Reijonen: Overcoming Code Ownership Silos in Agile Teams Ville describes a team that had divided code ownership, where members were reluctant to share or modify each other's work. This fostered fear, mistrust, and a defensive approach to development. Ville explains how this pattern of component segregation led to silos and distrust. He outlines actionable steps for rebuilding trust, such as adopting robust testing practices, implementing an internal open-source model, and encouraging ensemble programming. By fostering a culture of shared ownership, teams can collaborate more effectively and develop higher-quality software. Self-reflection Question: How can testing and collaboration frameworks help build trust within your team? Featured Book of the Week: “Innovation and Entrepreneurship” by Peter Drucker Ville recommends Peter Drucker's Innovation and Entrepreneurship, a timeless classic that provides a comprehensive understanding of the purpose of business—creating and retaining customers. Ville shares how this book, which he encountered during a case-study-based innovation course, shaped his approach to thinking about innovation in the big picture. He emphasizes how important it is for Scrum Masters to view their work through a broader lens to support product and customer success. [The Scrum Master Toolbox Podcast Recommends]

Ellen Grove: The Power of "Why", Modeling Coaching Behavior for Agile Teams Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Ellen defines success for Scrum Masters as the team developing a stronger sense of agency and self-sufficiency. When teams begin asking better questions and demonstrate ownership of their processes, it indicates growth and maturity. Scrum Masters must model this behavior by being thoughtful, curious, and consistently asking "why" to encourage a coaching mindset. This approach enables teams to think critically and solve problems collaboratively. Self-reflection Question: How can you model the behavior you want to see in your team during retrospectives and beyond? Featured Retrospective Format for the Week: Retromat Ellen recommends using Retromat, a versatile online tool that provides a variety of retrospective formats to match the specific needs of your team. Ellen values mixing up retrospective formats to keep sessions engaging and contextually relevant. She stresses the importance of paying attention to all steps of a retrospective process, ensuring teams reflect, ideate, and act effectively. [The Scrum Master Toolbox Podcast Recommends]

Ellen Grove: Why Feedback Loops Are Essential for Agile Teams Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Ellen shares a story about coaching a team in a public sector enterprise working on a website project. Despite their commitment to Agile, the team's disconnect from user feedback led them to build features that missed critical functionality. This stealthy anti-pattern—assuming "what should be done and why" without user input—resulted in wasted effort and budget. Ellen emphasizes the importance of direct feedback loops with real users, even for internal products. Self-reflection Question: How can you ensure your team receives continuous feedback from real users to avoid building the wrong product? Featured Book of the Week: Humble Inquiry by Edgar Schein Ellen highlights "Humble Inquiry," a transformative book that stresses the importance of relationships over tasks in solving problems. The book encourages leaders to build trust and respect through better questioning techniques. It challenges readers to rethink their interactions and adopt a stance of curiosity, fostering collaboration and understanding. [The Scrum Master Toolbox Podcast Recommends]

Robert Finan: Why Agile Teams Need the Right Support, And How We Can Help Them Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Robert shares a story about what happens when teams lack management support and the right environment to succeed. He emphasizes the importance of 1-on-1 conversations, addressing individual resistance, and focusing on what can be changed. Slowly building the right environment for our teams - Robert explains how - is how we help them succeed! Featured Book of the Week: Crucial Conversations by Joseph Grenny et al. Robert recommends Crucial Conversations, which offers practical tools for handling high-stakes conversations in both personal and professional contexts. As facilitators, Scrum Masters can use this book to address situations where team members feel threatened, fostering better communication and collaboration. [The Scrum Master Toolbox Podcast Recommends]

Karthiga Seturaj: Building Habits for Continuous Improvement With The Help Of Agile Retrospectives Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Karthiga's success definition is similar to what we've heard before:  helping teams achieve independence and self-sufficiency. To illustrate that point, she describes an experience where a team's decision to run retrospectives independently was both surprising and fulfilling, marking a key moment of maturity. This shift allowed her to focus on more strategic initiatives and support the team's continued growth. Self-reflection Question: Does your team take proactive steps to improve their work processes without prompting? Featured Retrospective Format for the Week: DAKI (Drop, Add, Keep, Iterate) Karthiga highlights the DAKI retrospective format as a simple yet effective way to foster team reflection. By encouraging teams to categorize feedback into what to drop, add, keep, and iterate, this approach helps Scrum Masters facilitate actionable discussions. She suggests using tools like a retro postbox on a shared whiteboard to make capturing daily ideas a habit. [The Scrum Master Toolbox Podcast Recommends]

Karthiga Seturaj: The Right And The Wrong Metrics For Agile Teams Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Karthiga shares a team story where metrics like Flow Efficiency were implemented to improve understanding of work processes. Despite leadership support and training, the team became overly focused on “making metrics look good,” reflecting Goodhart's Law. This led to discussions on aligning the purpose of metrics with improving workflows, not chasing numbers. Self-reflection Question: Are your team's metrics driving the right behaviors and outcomes? Featured Book of the Week: Project to Product by Mik Kersten Karthiga recommends Project to Product: How to Survive and Thrive in the Age of Digital Disruption with the Flow Framework for its introduction to the Flow Framework and its impact on understanding value stream management. This book transformed her approach to metrics, highlighting bottlenecks and improving flow efficiency. She particularly appreciated its simplicity and practical application in bridging business and technical team gaps. [The Scrum Master Toolbox Podcast Recommends]

Karthiga Seturaj: The Importance of Addressing Conflicts Early in Agile Teams Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. As a Scrum Master, Karthiga shares a failure story involving unresolved conflicts between a Product Owner and an engineering lead that escalated into organizational changes and team departures. Reflecting on this experience, Karthiga emphasizes the importance of confronting issues early and effectively. Key tips include involving the right people, leveraging feedback from retrospectives, and using data to address conflicts constructively. Self-reflection Question: How comfortable are you with addressing conflict in your team, and what steps can you take to improve? [The Scrum Master Toolbox Podcast Recommends]

Sara Caldwell: Human-Centric and Transformational Leadership for Agile Teams Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Sara shares her experience with a healthcare project aimed at digitizing care workers' documentation processes. Despite innovative technical solutions, the team overlooked user empathy, leading to adoption challenges. Engineers who shadowed care workers discovered crucial insights that transformed their approach. Sara reflects on the importance of direct user engagement and how to prevent anti-patterns, like distancing engineers from end-users, in product development. Featured Book of the Week: Brave New Work by Aaron Dignan This transformative book emphasizes the need for organizations to be person-centric and complexity-conscious. Sara shares how Brave New Work inspired her to rethink operating systems for teams. Along with Leadership is Language by David Marquet and Radical Candor by Kim Scott, she discusses actionable lessons to improve leadership and team dynamics. These books provide a blend of theory and practical strategies to create empowered, high-performing teams. [The Scrum Master Toolbox Podcast Recommends]

Derek Ferguson from The Fitch Group returns to share how his team of 600+ developers leverages generative AI tools like Amazon's CodeWhisperer and implements DORA metrics to boost productivity and team health. In this second part of the conversation, he delves into the transformative impact of these tools and the innovative strategies driving adoption and success at scale. Listen to Derek's experiences in introducing cutting-edge tools to a large organization, his lessons in fostering experimentation, and the surprising parallels between today's AI adoption and the internet boom. From the role of community practices versus centers of excellence to pragmatic advice on technology adoption, this episode is packed with actionable insights for leaders and developers alike. Stick around for Derek's perspective on the evolving role of technologists in an AI-driven world and how music creation intersects with his tech expertise. Inside the episode… • Exploring generative AI for software development and its transformative potential. • Implementing DORA metrics to boost productivity and enhance team alignment. • Lessons learned from scaling technology practices across large organizations. • The balance between prescriptive guidance and fostering creativity in teams. • Insights into creating impactful developer communities of practice. Mentioned in this episode • Generative AI tools (e.g., Amazon's CodeWhisperer) • DORA metrics (DevOps Research and Assessment) • Tools for music and tech crossover (e.g., RipX, Replicate) Unlock the full potential of your product team with Integral's player coaches, experts in lean, human-centered design. Visit integral.io/convergence for a free Product Success Lab workshop to gain clarity and confidence in tackling any product design or engineering challenge. Subscribe to the Convergence podcast wherever you get podcasts including video episodes to get updated on the other crucial conversations that we'll post on YouTube at youtube.com/@convergencefmpodcast Learn something? Give us a 5 star review and like the podcast on YouTube. It's how we grow.   Follow the Pod Linkedin: https://www.linkedin.com/company/convergence-podcast/ X: https://twitter.com/podconvergence Instagram: @podconvergence  

Ramya Shastri: Creating Safety And Overcoming Fear In Agile Teams Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Ramya shares a story about a team trapped in a fear culture where silence prevailed in meetings. With a micromanaging manager doubling as a Scrum Master, the team struggled to collaborate effectively. Ramya used one-on-one sessions, team-building exercises, and video calls to create an environment of trust and openness, eventually helping the team speak up and address challenges. Self-reflection Question: How can you create a safe environment in your team where individuals feel empowered to voice their concerns and ideas? Featured Book of the Week: “Driving Value with Sprint Goals” by Maarten Dalmijn Ramya recommends Driving Value with Sprint Goals for its practical insights into maximizing Scrum's potential. She emphasizes its value in understanding how to prioritize effectively and focus on delivering meaningful outcomes—a lesson essential for any Scrum Master or Product Owner. [The Scrum Master Toolbox Podcast Recommends]

Aliona Zapanovici: Helping Agile Teams Be Passionate About Their Products, A Product Owner Superpower Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. The Great Product Owner: Helping Agile Teams Be Passionate About Their Products, A PO Superpower A standout Product Owner embodies a blend of deep product knowledge, market insight, and trust in the development team. Aliona highlights how such a PO remains accountable while empowering the team to excel, ensuring they see their value reflected in the product. This dynamic builds passion and commitment within the team. Self-reflection Question: How do you work with the Product Owner to ensure that your team feels trusted and valued while maintaining accountability? The Bad Product Owner: The Challenges of a Proxy PO Aliona shares an experience with a proxy PO lacking real decision-making power. This situation led to confusion, delays, and rework, ultimately ending in the PO's departure and a demotivated team. This story underscores the necessity for Product Owners to possess both authority and clear accountability to effectively guide the team. Self-reflection Question: Does your PO have the necessary authority and trust to lead effectively? [The Scrum Master Toolbox Podcast Recommends]

Aliona Zapanovici: How To Help Agile Teams Own Their Work, And Be Independent Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. When it comes to successful approaches for great Scrum Masters and Agile Coaches, Aliona strives for teams to be proactive, care deeply about the product, and value the impact they create. This approach, though sometimes daunting, fosters independence and strong ownership among team members. Self-reflection Question: What steps can you take to empower your team to be more independent? Featured Retrospective Format for the Week: Well / Not So Well / Improve / Actions Aliona prefers simplicity in retrospective formats to maintain focus. The “Well / Not So Well / Improve / Actions” structure allows teams to zero in on what truly matters without getting lost in complex frameworks. She also supports the use of anonymous boards for candid feedback, while cautioning their use if team trust is low. About Aliona Zapanovici  Aliona is an Agile Coach and Scrum Master with a background in architecture who transitioned to IT to pursue her passion. She values impactful contributions over years of experience. Balancing her roles as a coach, mentor, and mother, she focuses on empowering teams and guiding individuals to achieve their best. You can link with Aliona Zapanovici on LinkedIn.

Aliona Zapanovici: Overcoming The “bus factor” Problem, Building Resilient Agile Teams Through Knowledge Sharing Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. A recurring issue Aliona observed in teams was the “bus factor,” where key knowledge was held by only a few members. This led to significant bottlenecks when unforeseen absences, such as during COVID or vacations, occurred. The reluctance of specialists to share knowledge, driven by fear of reduced importance, exacerbated the problem and demotivated the team. Aliona emphasizes the importance of knowledge-sharing and personal growth within teams and highlights the use of tools like a skills matrix to promote development and resilience. Self-reflection Question: How does your team approach knowledge-sharing and redundancy? Featured Book of the Week: The Art of Doing Twice the Work in Half the Time by Jeff Sutherland  The Art of Doing Twice the Work in Half the Time by Jeff Sutherland provided Aliona with the deeper “why” behind the Scrum framework during her early days as a Scrum Master. It shifted her understanding from merely following Scrum practices to grasping their purpose. This book was pivotal in guiding her to explore her own motivations and the true essence of Scrum. [The Scrum Master Toolbox Podcast Recommends]

Mike Bowler: Leading Change In Agile Teams Through Curiosity and Trust Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Mike explains how approaching teams with curiosity and offering options for experimentation can lead to significant breakthroughs. He shares an instance where teams believed certain actions were restricted until he encouraged them to simply try, revealing hidden flexibility. This approach requires sensitivity to the environment, as not all spaces foster psychological safety. Mike's techniques highlight the power of creating safe environments where teams feel comfortable testing new ideas. Self-reflection Question: How can you create an environment where your team feels safe to experiment? [The Scrum Master Toolbox Podcast Recommends]

Mike Bowler: How To Coach Management to Support Agile Teams  Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In this episode, Mike Bowler shares his philosophy that “failure is simply feedback,” emphasizing the challenges of maintaining team cohesion after stepping away. He shares how management often unintentionally disrupts Agile progress by disbanding teams or reverting to old practices. Mike identifies a key anti-pattern: breaking teams down due to a lack of understanding from leadership. He underscores the importance of coaching management to support Agile work and provides actionable tips, such as helping teams secure autonomy and applying the same coaching techniques used with teams to management.  Self-reflection Question: How can you support management to reinforce team autonomy? [The Scrum Master Toolbox Podcast Recommends]

Karla Merza: How Open Feedback Can Transform a Product Owner's Approach, And Help Agile Teams Succeed The Great Product Owner: The PO As A Facilitator For The Team Karla describes a Product Owner who was open to feedback and continuously sought collaboration with the Scrum Master and the team. This PO's willingness to engage in discussions and act on feedback fostered a productive and collaborative environment. They consistently asked how they could better support the team, demonstrating empathy and a strong commitment to continuous improvement. The Bad Product Owner: When The PO Protects The Team Too Much! In contrast, Karla shares a story of a Product Owner who unintentionally held back the team by poorly writing epics and user stories. This PO tried to shield the developers from unnecessary involvement but ended up creating more confusion. Fortunately, they were open to feedback, and with coaching, they learned the importance of involving the team in discussions to avoid miscommunication. [The Scrum Master Toolbox Podcast Recommends]

Karla Merza: Driving Change In Agile Teams Through Open Conversations and Experiments Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Karla shares her experience working in a company with little understanding of Scrum. Through open-ended questions and proposing a three-month experiment, she helped the team embrace Agile principles. By fostering a culture of openness and collaboration, Karla was able to boost team morale and encourage leadership to actively engage with their teams. Self-reflection Question: How can you encourage more open communication within your team to drive change? [The Scrum Master Toolbox Podcast Recommends]

Jelena Vucinic: The Pitfalls of Relying on Key Individuals in Agile Teams Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In this episode, Jelena discusses a team of six that became heavily reliant on two highly capable individuals. Their eagerness to deliver results quickly created a bottleneck, as the two individuals began to own critical components of the project. Over time, this led to increased pressure and eventual conflict. Jelena reflects on how to manage situations where individuals may unintentionally dominate the team's workflow, and how team dynamics can be affected when key members are overburdened. Self-reflection Question: How can you identify and address over-dependence on key individuals in your team? Leave your answer in the comments, let's get this conversation started! Featured Book of the Week: Dare to Lead by Brené Brown Jelena recommends Dare to Lead by Brené Brown, a book that encourages leaders to adopt a courageous, growth-oriented mindset. The focus is on leading with empathy and vulnerability, showing up for your teams, and creating a supportive environment that helps foster collaboration and creativity. Jelena finds this book valuable as it aligns with her belief that empathetic leadership leads to better outcomes and a stronger connection within teams. About Jelena Vucinic Jelena is a self-conscious perfectionist and an everlasting optimist. She is deeply curious about the way people interact. After listening attentively, she likes to ask open questions that often help to reflect and improve collaboration. Jelena believes that every single person makes a difference, and she is dedicated to helping teams and leaders unlock their potential. You can link with Jelena Vucinic on LinkedIn.

Dominika Bula: How To Grow Self-Sufficient Agile Teams Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Dominika shares a story of a self-sufficient team that fully embraced Scrum values, communicated openly, and thrived without her direct involvement. The team had developed a strong internal support system, understood their code of conduct, and took ownership of their decisions. For Dominika, the ultimate sign of success is when the team operates independently, learning and growing together. Self-reflection Question: Is your team ready to operate independently, or do they still rely on you for guidance? Leave your answer in the comments, let's get this conversation started!      Featured Retrospective Format for the Week: Circles of Control Dominika recommends the "Circles of Control" retrospective format, a powerful tool to help teams identify what they can control, what they can influence, and what is outside of their control. This format opens up discussions on different perspectives within the team and creates a safe space for sharing. It also helps teams focus on what they can impact, driving actionable improvements. About Dominika Bula Dominika is an Agile Coach at SAP Signavio with a strong background in agile practices from her experiences at Oracle and Red Hat. She is passionate about Kanban and firmly believes that Agile and DevOps are the perfect combination. As a facilitator for the Women in Agile mentorship program, Dominika is dedicated to supporting and nurturing the next generation of agile leaders. You can link with Dominika Bula on LinkedIn.

Dominika Bula: Building Stronger Agile Teams Through Working Agreements And Deliberate Collaboration Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Dominika shares a story about a growing team in a scaling agile environment where new members were joining frequently. This team lacked a proper working agreement, which resulted in disengaged team members who didn't participate fully in daily discussions. Dominika's approach was to help the team start a buddy system for new joiners and ensure that everyone, especially new members, felt heard. She emphasizes the importance of developing a deliberate decision-making model and the need to differentiate between the Definition of Done (DoD) and a team working agreement. Self-reflection Question: Is your team's working agreement fostering participation and inclusion from every member, especially new joiners? Leave your answer in the comments, let's get this conversation started!  Featured Book of the Week: Kanban Pocket Guide by Dan Vacanti Dominika recommends Kanban Pocket Guide by Dan Vacanti as a must-read for anyone interested in improving team flow. It's a concise and practical guide that helps integrate Kanban into Scrum teams by focusing on value and transparency. Dominika appreciates its clarity, specific examples, and how it helps Scrum Masters and Agile Coaches refine their understanding of Kanban to enhance team performance. The guide is also a great resource to revisit regularly. About Dominika Bula Dominika is an Agile Coach at SAP Signavio with a strong background in agile practices from her experiences at Oracle and Red Hat. She is passionate about Kanban and firmly believes that Agile and DevOps are the perfect combination. As a facilitator for the Women in Agile mentorship program, Dominika is dedicated to supporting and nurturing the next generation of agile leaders. You can link with Dominika Bula on LinkedIn.

Dominika Bula: How To Let Go, And Help Teams Take Ownership of Their Problems Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In this episode, Dominika shares a personal story when she initially joined a team and made the mistake of trying to solve the problems for the team rather than letting them own their improvement journey. This approach led to disengagement, as team members stepped back and avoided participation. Dominika highlights key anti-patterns, such as thinking you are "too senior to learn" and being resistant to change. Her advice is clear: step back, let the team take charge, and foster a culture of continuous learning by exploring external communities and attending conferences. Self-reflection Question: Have you ever stepped back to allow your team to solve their own problems, or are you still trying to lead them through every challenge? Leave your answer in the comments, let's get this conversation started!  [IMAGE HERE]

BONUS: Mastering Remote Work in Agile Teams With Antony Marcano NOTE: We want to thank the folks at Tuple.app for being so generous with their stories, and supporting the podcast. Visit tuple.app/scrum and share them if you find the app useful! Remember, sharing is caring!   In this BONUS episode, Antony, co-founder of RiverGlide and Head of Engineering at Ford Digital, joins us to share his experiences and insights from 30 years in software development, including 25 years in Agile practices. As a technical practitioner, leader, and consultant, Antony reflects on navigating remote work, overcoming challenges, and setting up successful remote software teams, while exploring future trends in the industry. The Shift to Fully Remote Work Antony reflects on his first fully remote software project, which took place during the pandemic when everyone was forced to work from home. While his team had been working together for 12 months, they struggled with traditional video conferencing tools that lacked the ability to support pair programming or mob programming effectively. This is when Antony and his team discovered Tuple, a tool that allows for seamless control sharing and a co-located pairing experience. "Switching to Tuple was a game-changer for us in making remote pairing feel as interactive as in-person collaboration." Overcoming Challenges in Remote Collaboration The biggest challenge Antony identifies in remote work is the loss of serendipitous moments—those random watercooler conversations that often lead to innovation. To address this, Antony encourages teams to create opportunities for these moments by structuring time for informal interactions and fostering a safe and open communication culture. "You can't recreate the watercooler, but you can create opportunities for innovation by encouraging open-door policies and setting up shared virtual spaces." Building Effective Remote Teams For Antony, real collaboration is critical to the success of remote teams. He grew up on XP (Extreme Programming) and believes in the power of pairing and mob programming. Antony emphasizes the importance of maintaining good practices from in-person work, such as prioritizing mental well-being, while adapting to the unique needs of remote teams. "Collaboration is not just about tools—it's about mental well-being, trust, and giving the team what they need to succeed." Keeping Teams on Track with Clear Goals Antony shares his approach to ensuring that teams remain aligned with clear goals and progress tracking. His teams focus on delivering small, incremental slices of work and using techniques like limiting Work In Progress (WIP). Rather than viewing user stories as a list of tasks, Antony encourages teams to focus on the user benefit and desired outcomes. "It's about the ‘why,' not just the ‘what.' User stories should focus on the goal, not just be a list of tasks." The Future of Remote Work in Software Development Looking ahead, Antony predicts that tools will continue to evolve, with AI playing a more significant role in software development. He discusses the possibility of having AI participants in pairing sessions and shares his concerns about the convergence of tools that may lose focus over time. Antony encourages developers to experiment with new technologies and remain open to change. "AI is the next frontier in software development, and we need to embrace how it can enhance our remote work experiences." Recommended Resources for Mastering Remote Work Antony notes that while many resources on remote work are often too generic, there are valuable tools and practices software teams can adopt. He recommends regularly rotating hosts during remote pairing sessions and setting aside time for retrospectives and discussions about the bigger 'why' behind the work. "When pairing, rotate roles, reflect regularly, and always focus on the bigger ‘why' to keep your team aligned and motivated." About Antony Marcano Antony is the co-founder of RiverGlide and Head of Engineering at Ford Digital. With 30 years of software development experience, including 25 years in Agile practices, he is a respected leader, coach, and consultant. Antony has contributed to books and journals and is a keynote speaker at global conferences and universities such as Oxford and McGill. He is also the co-creator of 'PairWith.Us,' and remains a hands-on technical practitioner, specializing in Agile development and leading teams to excel in agility. You can link with Antony on LinkedIn visit RiverGlide.com, or check out RiverGlide TV on YouTube.

Richard Coplan: Soft Metrics, The Key to Understanding Agile Team Dynamics and Succeeding as a Scrum Master Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Richard offers insights into how Scrum Masters can measure success, focusing more on soft metrics like collaboration and initiative, rather than just numerical measures. While managers often push for hard metrics, Richard argues that soft indicators—like team self-organization and PO engagement—are much more revealing. Featured Retrospective Format for the Week: The Sailboat Retrospective Richard discusses his favorite retrospective format, the Sailboat retrospective. He explains how it uses metaphors to engage teams and bring future risks and opportunities into the conversation. While Richard values simplicity in retrospectives, he believes the Sailboat format strikes the perfect balance between simplicity and meaningful engagement.    [IMAGE HERE] Retrospectives, planning sessions, vision workshops, we are continuously helping teams learn about how to collaborate in practice! In this Actionable Agile Tools book, Jeff Campbell shares some of the tools he's learned over a decade of coaching Agile Teams. The pragmatic coaching book you need, right now! Buy Actionable Agile Tools on Amazon, or directly from the author, and supercharge your facilitation toolbox!    About Richard Coplan Richard joins us from the UK. He has been a software developer for many years and later became data-centric, eventually transitioning into the role of Scrum Master. Over the past decade, Richard has specialized as a Scrum Master and Agile Coach, with a focus on collaboration tools like Miro and helping firms streamline their team structures.   You can link with Richard Coplan on LinkedIn.  

Anita Kalmane-Boot: Beyond Metrics, Communication as a Key Success Factor for Scrum Masters Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In this episode, Anita discusses her views on what defines success for a Scrum Master. Rather than focusing on metrics, she emphasizes the importance of communication within the team and the ability to give and receive feedback. Anita believes that true success is reflected in the team's willingness to learn from each other and approach the Scrum Master when needed.  Featured Retrospective Format for the Week: Team-led Retrospectives Anita shares her perspective on empowering team members to lead their own retrospectives. She believes that Scrum Masters should focus on building the team's independence, offering support and guidance when needed. Anita has seen engineers thrive when given the opportunity to facilitate, despite initial hesitation. How can you encourage your team to take ownership of their retrospectives? Listen in to find out! [IMAGE HERE] Retrospectives, planning sessions, vision workshops, we are continuously helping teams learn about how to collaborate in practice! In this Actionable Agile Tools book, Jeff Campbell shares some of the tools he's learned over a decade of coaching Agile Teams. The pragmatic coaching book you need, right now! Buy Actionable Agile Tools on Amazon, or directly from the author, and supercharge your facilitation toolbox!    About Anita Kalmane-Boot Anita is a neurodiversity advocate and considers herself European, not bound to one single country. Anita is passionate about Agile but is losing hope in corporate organizations and their adaptation of Scrum. You can link with Anita Kalmane-Boot on LinkedIn.

Johann Botha: Coaching for Accountability, How Scrum Masters Can Foster Self-Managing Teams Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Success for a Scrum Master goes beyond just following Scrum rules; it's about nurturing a team's belief in itself. Johann explores the delicate balance Scrum Masters must maintain between authority and influence, and why transparency and accountability are key. How can Scrum Masters help teams embrace self-management and foster a sense of belonging? Johann shares insights on how to be a coach, a counselor, and a champion for team autonomy. Featured Retrospective Format for the Week: The Good, the Bad, the Ugly Johann prefers retrospectives that go beyond surface-level discussions. His favorite format, "The Good, the Bad, the Ugly," focuses on identifying real issues and experimenting with solutions. Why is it crucial to dig deeper in retrospectives, and how can techniques like the double diamond design thinking process aid in root cause analysis? Johann explains how teams can drive continuous improvement through thoughtful reflection and experimentation. [IMAGE HERE] Retrospectives, planning sessions, vision workshops, we are continuously helping teams learn about how to collaborate in practice! In this Actionable Agile Tools book, Jeff Campbell shares some of the tools he's learned over a decade of coaching Agile Teams. The pragmatic coaching book you need, right now! Buy Actionable Agile Tools on Amazon, or directly from the author, and supercharge your facilitation toolbox!  About Johann Botha Johann joins us from South Africa, helping build digital-age capabilities by developing practical skills to solve problems, grow people, and facilitate difficult change. A long-time proponent of Lean and Agile, Johann consults, coaches, speaks, and writes on the topic. He is also the chief examiner for the EXIN Agile Scrum product. You can link with Johann Botha on LinkedIn and connect with Johann Botha on Twitter.

Johann Botha: When Agile Teams Become The Reason Agile Fails in Organizations Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. When Agile teams push too hard for transformation, they risk becoming the enemy. Johann explains how corporate "immune systems" react against new ideas, even when they're beneficial. What strategies can Agile teams use to navigate organizational resistance and avoid self-sabotage? Johann emphasizes the importance of listening, finding safe spaces to experiment, and avoiding the trap of making Agile seem like an invasive force. Featured Book of the Week: No Rules Rules by Reed Hastings and Erin Meyer Johann shares his journey through influential books that shaped his approach to management, from Tom Peters' Liberation Management to Netflix's story in No Rules Rules. How do these books provide a roadmap for progressive management practices in today's fast-paced world? Johann also highlights key texts like Accelerate by Nicole Forsgren et al., and his own work, Competing in a Digital Future, offering listeners a rich library to explore. [IMAGE HERE] Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM's that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!   About Johann Botha Johann joins us from South Africa, helping build digital-age capabilities by developing practical skills to solve problems, grow people, and facilitate difficult change. A long-time proponent of Lean and Agile, Johann consults, coaches, speaks, and writes on the topic. He is also the chief examiner for the EXIN Agile Scrum product. You can link with Johann on LinkedIn and connect with Johann on Twitter.

CTO Series: The Red-Pen Apology, Tricia Broderick on Transformative Tech Leadership In this BONUS episode, we sit down with Tricia Broderick, a seasoned tech leader and co-author of Lead Without Blame. With over 25 years in software development leadership, Tricia shares her journey from an individual contributor to a transformative leader. The conversation touches on the challenges of giving up control, the importance of psychological safety, and how to foster resilient and empowered teams. The Red-Pen Apology: A Leadership Awakening "Leadership isn't about doing everything yourself; it's about empowering others to excel." Tricia reflects on a pivotal moment early in her career when she realized that her meticulous attention to detail was sending the wrong message to her team. She shares how this realization led to her "red-pen apology," where she acknowledged her need to step up as a leader rather than continuing to act as an individual contributor. This was the beginning of her journey toward understanding the importance of giving up control to create a healthier, more scalable work environment. Overcoming the Challenge of Letting Go "If you want to lead effectively, you must be willing to let go of control and trust your team." One of the biggest challenges Tricia faced was learning to give up control—a common struggle for leaders who transition from individual contributor roles. She discusses the lack of leadership role models and patterns available during her early career and how this shaped her understanding of effective leadership. Tricia emphasizes the importance of creating the right environment for collective decision-making and shares her insights on how to help other leaders learn these critical skills. Cultivating Psychological Safety in Leadership "Psychological safety isn't a luxury; it's a necessity for team success." Tricia highlights the importance of psychological safety in leadership, particularly in environments where power dynamics are at play. She shares practical tips for helping leaders recognize when their current methods aren't working and how to guide them toward learning new, sometimes uncomfortable skills. Tricia also discusses the need for transparency in leadership, recounting a moment when she realized the mixed messages she was sending about failure within her team. Resilience Factors: Building Blame-Free Teams "To avoid blame and shame, we must focus on resilience factors that empower teams to handle conflict healthily." Tricia introduces the concept of resilience factors—patterns and motivators that help teams avoid blame and shame while working together effectively. She discusses the importance of fostering healthy conversations about conflict and enabling teams to manage these situations independently. By paying attention to these resilience factors, leaders can create environments where teams are empowered and equipped to thrive. Measuring Success: Beyond the Numbers "Metrics should guide us, not define us. Focus on trends and the bigger picture." When it comes to KPIs, Tricia is cautious about relying too heavily on metrics, as they can sometimes negatively impact team morale. She emphasizes the importance of using a set of metrics to understand trends rather than focusing on individual numbers. Tricia also shares her approach to evaluating organizational health, customer impact, and individual contributions, stressing that metrics should align with key initiatives but not become the sole focus. Staying Ahead: Continuous Learning in Tech Leadership "To lead in tech, you must be committed to continuous learning and staying connected with industry trends." Tricia shares how she stays up-to-date with industry trends, emerging technologies, and best practices in software engineering. She relies on a combination of conferences, networking, and books to inform her decision-making. Tricia also discusses how certain books, like The Five Dysfunctions of a Team by Patrick Lencioni, have influenced her leadership approach, particularly in creating environments that foster trust and collaboration. [IMAGE HERE] Retrospectives, planning sessions, vision workshops, we are continuously helping teams learn about how to collaborate in practice! In this Actionable Agile Tools book, Jeff Campbell shares some of the tools he's learned over a decade of coaching Agile Teams. The pragmatic coaching book you need, right now! Buy Actionable Agile Tools on Amazon, or directly from the author, and supercharge your facilitation toolbox!  About Tricia Broderick Tricia Broderick, co-author of Lead without Blame, is a seasoned leadership and organizational advisor with over twenty-five years of experience in software development leadership. She specializes in transforming leaders and teams to achieve quality outcomes through authentic, inclusive, and engaging collaboration. You can link with Tricia Broderick on LinkedIn and connect with Tricia Broderick on Twitter.