Podcasts about triptease

In this episode hosts Steve Carran and David Millili sit down with Charlie Osmond, the passionate and pioneering co-founder of Triptease. From leading a regiment in the British Army to founding multiple companies straight out of Oxford, Charlie's journey is anything but ordinary.We dive into:Charlie's early days in the British Army and Oxford Yacht Club

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In this episode of B2B Marketing: The Provocative Truth, Benedict chats to Ian Macleod about all things product proposition, and how B2B marketers can step up their product marketing.There's no denying that there's some incredible products available in B2B industries. However, a great product alone will not guarantee excellent marketing, let alone reaching the right audience for the product. That's where the ideal product proposition comes in. But creating an effective proposition that will resonate with your target audience is much easier said than done. What are the considerations for creating a bulletproof proposition?Ian Macleod is a seasoned senior marketer and growth leader with 20+ years of experience. He has experience in both B2B and B2C businesses and specialises in start-ups, scale-ups, and more. Currently, Ian is the CMO of SALESmanago, but prior to this, he has served in many senior marketing roles, such as VP of Marketing at Linnworks, CMO of Triptease, VP of Marketing at Velocity Mobile and more. He also currently serves as an Advisor for Troupe and Outfts as well as a Mentor for Wiseup.You can find Ian Macleod on Linkedin.You can watch full video versions of the podcast on our YouTube channel.Ready to provoke the truth? Get in touch at alan-agency.com. Hosted on Acast. See acast.com/privacy for more information.

Growing up surrounded by hard-working people leaves an imprint and can show you what's possible but it can also put a drive in you that leaves you impatient. Today I sit down with Teresa, and we unpack what it means to have a sense of contentment and peace in your ambitious career. If you are multi-passionate with a 2 sided career, ambitious and creative, this conversation is for you. Are you ready to make empowered decisions and actively create a career where you feel you belong? Book a call with me to find out how 1-1 coaching can banish imposter syndrome, enforce boundaries, and fall in love with your work! Meet My Guest Teresa Ferreira is a Portuguese Designer and Art Director working both independently and full-time as a creative lead for the Financial Times in London. She specialises in branding, campaign design and art direction. With a keen eye for detail and a creative and strategic mind, her work is known for its thoughtfulness and warmth. With agency and client experiences across a range of industries including media, fashion, charity, hospitality, luxury and publishing, she has had the opportunity to work with brands such as BBC, Investors' Chronicle, Financial Times, Diabetes UK, Daylesford and Triptease. Links: Linkedin Like my intro music? Download a copy here from UK musician Intalekt

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Many investors view non-technical founders as more risky. Sometimes this is plain silly, but there are legitimate investor concerns that non-techie founders will make costly mistakes that technical founders will not. The answer is not to learn to build the product with your bare hands, but to know enough about tech to have a product strategy and relate it to business goals.  Learning notes from this episode: “You can be the ripest juiciest peach in the world, and there's still going to be somebody who hates peaches,” - Dita von Teese. Some investors don't invest in non-technical founders and they never will. There are plenty of those who do. Spend your time on them. Learn how to connect product metrics to business metrics, for example how does user engagement relate to revenue or fundraising goals? Understand key tech concepts to make the right hires and set the right goals, but you do not have to retrain to become a coder yourself. Plenty of non-technical founders have raised millions and built successful tech businesses. You can hear them on this podcast. Learn from Alexandra Zubko, who has built a global SaaS business called Triptease with two other non-technical founders, and raised $28 million to date. Hear from Robyn Exton, a non-technical founder and Y Combinator alumna, who has built HER, a dating community for queer women.  Listen to Tech for Non-Techies episodes with non-technical founders who have built AI businesses, content platforms and marketplaces, and have been backed by VCs and angel investors.   If you want to buid a tech business, but don't have a technical background, then join Break Into Tech: Masterclass For Non-Technical Founders here.    Do you have a brilliant app idea and no tech knowledge to build it? Get your FREE guide here.   To watch the full session on video and access learning notes, join the Tech for Non-Techies membership community. As a community member, you'll get: Weekly live masterclasses with global experts Mini-course on how to go from idea to live app Supportive Online Community Library of masterclasses Monthly live coaching with Sophia Matveeva, tech entrepreneur & Chicago Booth MBA Exclusive Resources & Perks Learn more and sign up at https://www.techfornontechies.co/membership   Say hi to Sophia on Twitter. Following us on Facebook and Instagram will make you smarter.   

Pete Crosby is Chair of the Manchester Revenue Collective, founding member of the London Revenue Collective, and non-exec at Kluster, a revenue analytics platform. Previously Pete led revenue growth at Ometria and Triptease – 2 successful B2B SaaS scaleups – and he drove commercial operations at Viadeo from Series A to IPO. In a hard-hitting interview, we explored:   DIVERSITY "Leaders should lead – even when it's difficult to do so" Diversity is one of the tough challenges business leaders are failing to tackle Putting a black square on your linkedin profile does not demonstrate you're dealing with diversity challenges! The “Unbiased Playbook” is a comprehensive diversity hiring playbook recently launched by the Revenue Collective The playbook suggests, for example, that you need to “pump prime it early on" to encourage people of diverse backgrounds to come and work for your business   CEO FAILINGS WITH SALES LEADERSHIP HIRING DECISIONS  Founders and CEOs are advised by VCs and "well-meaning but stupid books" that you should hire someone to lead revenue for 18 months then get rid of them When sales are not happening - as company leaders and investors expect - they focus on the symptom not the cause The underlying problem is typically product or positioning - firing your sales leader will not resolve this Few CEOs understand the differences between the tactical leadership you get with a VP Sales and the strategic leadership you get with a CRO - and when and why you should hire either profile     For more information on the Revenue Collective check out https://www.revenuecollective.com and for advice on recruiting exceptional leaders for B2B Saas startups and scaleups head over to https://alpinasearch.com  

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Learning notes from this episode:   As a non-technical founder, you don’t need a technical co-founder, but you do need a web of tech experts to advise you. Learning to admit that you don’t have all the answers is a far more useful skill for non-technical founders than learning to code. “Put those engineering books aside and make sure you’ve got the strength to be vulnerable. That’s the most important thing,” says Alexandra. Working with an outsourced product team can be a great way to build your business. Alexandra worked with Goody Labs at Triptease and recommends them. If you have a brilliant idea for tech venture, but no tech skills to build it, then the What Non-Technical Founders REALLY Need to Know About Tech course is for you. Join the Tech for Non-Techies mailing list here. Say hi to Sophia on Twitter

Charlie Osmond, Co-Founder and Chief Tease at Triptease, shares his COVID experiences, rescuing, recovering and ultimately reimagining his business and industry, the most heavily impacted by the crisis.Highlights:- Battling uncertainty on two fronts: operating in the industry most heavily impacted by the current crisis - travel and hospitality -  and trying to raise a Series C in a recession.- Enabling hotels to continue marketing themselves in this downturn, without beefing up their third party competitors, for whom they compete with each individual booking online.- Pick yourself up, dust yourself down, and start all over againCharlie Osmond is a serial entrepreneur who founded Triptease to help hotels take back control of their distribution and increase their direct revenue. Triptease’s goal is to identify hotels’ most valuable guests then work across the entire customer journey - from acquisition to conversion - to make sure they book directly at the hotel. Triptease operates at the intersection of travel and hospitality, arguably the industries impacted the most by the current crisis; its customers have been under immense pressure putting Triptease at the forefront.

Nicole is seeing OTA's getting their fair share of bookings during the COVID-19 crisis. Charlie sees hotels falling into two buckets coming out of the crisis: 1. Opportunists - Never before have guests spent so much time on hotel websites, and never before has there been such a high risk of cancellations. 2. Cautious - Understandably freaked out with budget cuts, nervous about spending marketing dollars, so let the OTA market their hotel. While Andrew sees hotels struggling with the customer service from OTAs and Google along with a lack of in-house marketing budget and skill set. All three see maintaining a mix of channels is important. Guests: Charlie Osmond, CEO of Triptease, Andrew Warner, CMO of Digital Hotelier, and our own, Nicole Adair, Director of Revenue Management Services.

You hear it thrown around quite regularly this statement that sales is a numbers game; but how true is that, what is important to consider when conveying or believing in this statement? Numbers are what we use to measure success most of the time and place our own self belief and confidence in, but why? This was one of the key talking points on this week's episode, alongside; what kind of environment needs to be created to help sales people thrive and how sellers can become more aligned to the customer's needs.  To discuss this I'm joined by Bethany Ayers & Pete Crosby. They bring a wealth of insights, experience and stories from their career so far and raise some interesting angles on the topics above.  Bethany is Chief Customer Officer at artificial intelligence (AI) company Peak, one of the fastest-growing tech businesses in the UK. Before joining Peak, Bethany worked as an advisor to high growth startups such as Codility and Cloud IQ, primarily in the SaaS space. She has a superb track record leading tech businesses, with five years of experience as SVP Strategy at NewVoiceMedia where she oversaw strategy, sales operations and product marketing. She has also held strategic consulting roles with Mimecast and Getronics, and sales/strategy roles at both Computacenter and the Financial Times. Bethany acts as an expert advisor for Notion Capital and is a member of the London Revenue Collective. She regularly writes and speaks on topics including AI, SaaS metrics and women in tech. Pete is a 4x successful scale up sales leader, most recently as CRO at Ometria, who Deloitte placed in the Top 10 growth businesses in the UK with revenue acceleration above 3000%. Prior to Ometria, Pete ran revenues at Viadeo from Series A to IPO, and took Triptease from $2m to $10m ARR and a successful Series B in just 18 months. Pete is one of the 3 founding members of the London Revenue Collective, a private members club for senior revenue leaders which now has more than 200 paying members. He is also a non-exec sitting on the board of Kluster, a seed stage revenue analytics start-up which just closed a $1m round.

Weather Report - Badia Soft Machine - Down The Road / The German Lesson Don Cherry - Sourrender Rose Airto Moreira - Flora's Song Brandi Ifgray - Seas Of Mars Shriekback - Sway Manu Dibango - Pata Piya Total Art Of Percussion - Wuhan Wuchang Roxy Music - The Space Between Angophora - Breeze (Santilli) Arturo Stàlteri - Raga Occidentale Weather Reaport - Waterfall Miles Davis - One and One Transient Waves - Born With A Body And Fucked In The Head (Two Lone Swordsmen Remix) Jeff Parker - The New Breed Peter Gabriel - Only Us Moral Fibro - Take A Walk In The Sun King Ayisoba - Look My Shoe Prince - Round And Round Shriekback - Pretty Little Things The Folk Group - Underworld Weather Report - 125th Street Congress The Crusaders - Ain't Gonna Change A Thing Quincy Jones - Main Title : Mama Aifbeni/Behold The Only Thing Greater Then Your Self (Birth) Gato Barbieri - Nostalgia Alphonso Mouzon - The Unknown Journey Ali Farka Tourè With Ry Cooder - Bonde Carte De Séjour - Ouadou Juri Camisasca - Il Regno Dell'Eden (Excerpt) Ennio Morricone - I Crudeli Fugazi - Trio's King Crimson - Discipline Brian Eno - If These Footsteps Electric Würms - Futuristic Hallucination Tortoise - In Sarah, Menchen, Christ And There Were Women And Men Jazz Warriors - Many Pauses Don Cherry - Relativity Sweet Part 2 Embryo - Bush Misty - Man Kind Jaco Pastorius - Song For Tracy Astrud Gilberto - Agua De Beber Bill Brufford - Making A Song And Dance Paul Simon - She Moves On Weather Report - Robert Thomas. Jr. Flaming Lips - The Impulse Erykah Badu - Drama Brian Eno - By This River Miles Davis - Siesta/Kitt's Kiss/Lost In Madrid Part. 2 Vega, Chilton, Vaighn - Freedom Don Cherry - Degi Degi Lotus Eye - Śrī Īśopanişad Beatles - Dear Prudence Klaus Schiltze - Voice Of Syn Eberhatd Schoener - Shape Of Things To Come

Our guest in this episode is Rory Stirling - Partner at Connect Ventures - the London based Venture Capital seed firm is a product-focused, seed stage firm investing across Europe. They are singularly focussed on investing in purpose-led founders, obsessed with solving hard problems at scale, by creating products and companies that people love. Previous roles...- Partner and co-founder at BGF Ventures.- Partner at MMC Ventures.Previous investments include...- Software: NewVoiceMedia (acquired by Vonage plc for $350m), Triptease, Marvel, Masabi, Reevoo, Somo, Brightpearl, Base79 (acquired by Rightster plc).- Marketplace: Appear Hear, LoveHomeSwap (acquired by Wyndham), Hubbub.- Consumer: Gousto, AlexandAlexa (acquired by The Luxury Kids Group), Wool and the Gang (acquired by Crafts Group Holdings), Pact, Tyres on the Drive, PayasUgym.

Finance.In 2019, Uber reported losses for almost $3B. However, the car-sharing app is confident it will reach profitability by 2021.OYO reported a loss of around $300M and is planning to cut down on its spending.No big surprises for Tripadvisor: revenue dropped by 3%, closing at $1.6B.Decline in revenue for Trivago as well (-8%), closing at €838.6M.Tech.Back in 2016, I was working for a web agency offering, among other services, a metasearch engine management tool. My idea, back then, was to combine the experience and the integrations we had by partnering with an AI company to increase the returns of our clients’ campaigns. It never happened (at least, up until I stayed in the agency). Still, I am happy to see that two of my favorite companies out there are doing precisely that: Mirai and TripTease signed a partnership, with the first offering a powerful IBE and the second adding a machine learning layer on top of the campaigns. Results? Over a three-month trial period, on average, conversion rates increased by 22%, and ROAS improved by 41% on average. Good job guys!Another friend, another success: Oaky,​ has partnered with ​Cloudbeds​, creating a two-way integration enabling Oaky to leverage Cloudbeds booking data o send personalized pre-arrival upselling offers to guests. Well done, Eric!Career.Revenue management consulting company, Xotels, is hiring: two cluster RMs, an area RM, a hotel RM, an area revenue executive, and a hotel yeld analyst. You can apply here.Hotel.Due to coronavirus, Expedia suspended listings of Chinese hotels, flights, and local tours. According to ChinaTravelNews, Europe projects 7%-25% less Chinese arrivalsAccording to a recent Kantar survey, over 75% of ads triggered by lodging-related-keywords (such as “NYC Hotels”) belongs to OTAs. So much for becoming less Google-dependent…Vision.“We want to automate the predictable so we can humanize the exceptional,” said Joerg Schuler, Amadeus’ VP of Travel Channels Customer Service, when talking about Amanda, the chatbot Amadeus created to answer travel advisors’ questions. According to Schuler, Amanda can answer 3/4 of the 1,000 questions advisors aks Amadeus support center every day.

This week on the Sales Hacker podcast, we speak with Pete Crosby, Chief Revenue Officer at Ometria. Prior to Ometria, Pete has been growing SaaS revenue teams for almost 20 years. He's run revenues at the Viadeo from Series A to IPO, and most recently took Triptease from $2 million to $10 million in a successful Series B in just 18 months. He's one of the three founding members of the London Revenue Collective. Today we're talking about the management track, employee motivation, and the levers of sales velocity. What You'll Learn    Why not every top-performing SDR is cut out for management — & who is 2 Frameworks for motivating your employees The 4 levers of sales velocity & why this number baffles the board Book recommendations & shoutouts galore  

This week on the Sales Hacker podcast, we speak with Pete Crosby, Chief Revenue Officer at Ometria. Prior to Ometria, Pete has been growing SaaS revenue teams for almost 20 years. He’s run revenues at the Viadeo from Series A to IPO, and most recently took Triptease from $2 million to $10 million in a successful Series B in just 18 months. He's one of the three founding members of the London Revenue Collective. Today we’re talking about the management track, employee motivation, and the levers of sales velocity. What You’ll Learn    Why not every top-performing SDR is cut out for management — & who is 2 Frameworks for motivating your employees The 4 levers of sales velocity & why this number baffles the board Book recommendations & shoutouts galore  

Human interaction can appear unrelated to processes and technology systems yet, they are in fact inextricably linked. I have been told previously in relation to fashion supply chains and transparency tools that ‘people are messy and you can’t make them conform’. However, I believe with the right tools, support and motivation people can enjoy working efficiently. If technology can make our lives and businesses more effective and profitable then, what’s not to love. Issues arise when technology has been created without a deep understanding of the complexities of why and how people carry out their work in a certain manner. For example, is tradition or culture driving a process, or is there no access or desire to use alternative machinery, electricity or the internet. No matter how good your real-time data-driven technology platform is, if there’s no internet it’s not going to work. Fortunately, Flora Davidson Co-founder of SupplyCompass, a transparent fashion sourcing platform, made sure she did her research before launching her business. Living in India for two years and spending time with people at all job levels in over 200 garment factories has givenFlora a unique insight into the way factories work. She understands the cause of any production issues and how to help solve those issues, not only for the factory but for the SME fashion brands they work with too. SupplyCompass act as a ‘matchmaker’ between factory and brand. Capability and longterm vision are taken into consideration before a match is created. This ensures the right factory is paired with the right brand to develop a great product and strong relationship. Both factory and brand work in a standardised and transparent way that cuts down miss-understandings and speeds up production. We have come to associate the term ‘fast’ in relation to fashion as negative. However, speed is not necessarily a bad thing. Speed can mean more efficient, better use of resources and fabrics resulting in less waste. And it can also mean that businesses make more profit. SupplyCompass aims to make sourcing faster, leaner and more responsible. Their product development (roadmap) is driven by problem-solving, rather than purely to innovate. They have built a product people genuinely want and will use. If we applied this approach to all fashion design - rather than creating collections then marketing and selling them to customers who up until now have not been involved in the design process - we’d see fewer returns and arguably a more sustainable fashion industry. Both quantitative and qualitative research has been key to the success of SupplyCompass. Flora’s research approach was honed whilst working at Flamingo, a global strategic insight consultancy, who ‘believe that culture is essential to understanding your business, your opportunities and your future, not only because it’s fascinating, but because it’s genuinely useful’. During her time at Flamingo, Flora worked for clients including Adidas, across Brazil, America and France. Being able to navigate the intricacies of people’s behaviour and turn those intricacies into a unified system, technology platform and business is forming a firm foundation for SupplyCompass’ future. Perhaps this is why Flora and Co-founder & CEO Augustus (Gus) Bartholomew have recently secured £1.5m in Venture Capital (VC) funding from Episode 1 Ventures, who have previously invested in Zoopla, Triptease and Shazam. Join us for this podcast where Flora and I talk about: Why strong relationships are at the heart of the SupplyCompass’ business and product development How Flora has built a business that supports transparency in fashion The future of Supply Compass and how they plan to use £1.5mil funding What will fashion sustainability look in 5 years time How Flora balances the pressures of being an entrepreneur, seeing friends and her wellbeing

Human interaction can appear unrelated to processes and technology systems yet, they are in fact inextricably linked. I have been told previously in relation to fashion supply chains and transparency tools that ‘people are messy and you can’t make them conform’. However, I believe with the right tools, support and motivation people can enjoy working efficiently. If technology can make our lives and businesses more effective and profitable then, what’s not to love. Issues arise when technology has been created without a deep understanding of the complexities of why and how people carry out their work in a certain manner. For example, is tradition or culture driving a process, or is there no access or desire to use alternative machinery, electricity or the internet. No matter how good your real-time data-driven technology platform is, if there’s no internet it’s not going to work. Fortunately, Flora Davidson Co-founder of SupplyCompass, a transparent fashion sourcing platform, made sure she did her research before launching her business. Living in India for two years and spending time with people at all job levels in over 200 garment factories has givenFlora a unique insight into the way factories work. She understands the cause of any production issues and how to help solve those issues, not only for the factory but for the SME fashion brands they work with too. SupplyCompass act as a ‘matchmaker’ between factory and brand. Capability and longterm vision are taken into consideration before a match is created. This ensures the right factory is paired with the right brand to develop a great product and strong relationship. Both factory and brand work in a standardised and transparent way that cuts down miss-understandings and speeds up production. We have come to associate the term ‘fast’ in relation to fashion as negative. However, speed is not necessarily a bad thing. Speed can mean more efficient, better use of resources and fabrics resulting in less waste. And it can also mean that businesses make more profit. SupplyCompass aims to make sourcing faster, leaner and more responsible. Their product development (roadmap) is driven by problem-solving, rather than purely to innovate. They have built a product people genuinely want and will use. If we applied this approach to all fashion design - rather than creating collections then marketing and selling them to customers who up until now have not been involved in the design process - we’d see fewer returns and arguably a more sustainable fashion industry. Both quantitative and qualitative research has been key to the success of SupplyCompass. Flora’s research approach was honed whilst working at Flamingo, a global strategic insight consultancy, who ‘believe that culture is essential to understanding your business, your opportunities and your future, not only because it’s fascinating, but because it’s genuinely useful’. During her time at Flamingo, Flora worked for clients including Adidas, across Brazil, America and France. Being able to navigate the intricacies of people’s behaviour and turn those intricacies into a unified system, technology platform and business is forming a firm foundation for SupplyCompass’ future. Perhaps this is why Flora and Co-founder & CEO Augustus (Gus) Bartholomew have recently secured £1.5m in Venture Capital (VC) funding from Episode 1 Ventures, who have previously invested in Zoopla, Triptease and Shazam. Join us for this podcast where Flora and I talk about: Why strong relationships are at the heart of the SupplyCompass’ business and product development How Flora has built a business that supports transparency in fashion The future of Supply Compass and how they plan to use £1.5mil funding What will fashion sustainability look in 5 years time How Flora balances the pressures of being an entrepreneur, seeing friends and her wellbeing

Timothy Leary - The Turn On Sonic Youth / Jim O’Rourke - Radio Amatoroj X.Y.R. - Lost City Yo La Tengo - The Fireside SABU and His Percussion Ensemble - Moon Black Million Brazilian - IV Hugo Race - Send Me Your Pillow Timothy Leary - The Tune In Soft Machine - Second Bundle David Behrman - Circling Six (first part) Kim Byoung Duk - Ride in Smoke Andy Summers / Robert Fripp - Bewitched Cibo Matto - Artichoke Fripp & Eno - Altair False Musicians - Zima Specials Sun Araw - Amplitude Plankton Wat - Islands Dead Can Dance - Rakim Tortoise - Ten-Day Interval Timothy Leary - The Beginning of The Voyage (Heart Chakra) Luciano Cilio - Terzo Quadro Steve Gunn - Old Strange Weather Report - Will Tim Buckley - I Don’t Need It To Rain Don Cherry - Utopia & Visions Frank Zappa - The Central Scrutinizer (last part)

Dr Simon Murdoch follows his instincts. He set up Bookpages in the mid-90's because he saw an opportunity to emulate Amazon in the UK. He has invested in some the most iconic UK start-ups of the last twenty years. He has become a figurehead for invested investors in London. He loves what he does, particularly learning something new everyday. In this podcast Simon describes why he set up a competitor to Amazon, what it's like to work for Jeff Bezos and how he transitioned into investing. Although he has experienced his share of failures, his eye for a successful start-up is remarkable.  Dr Simon Murdoch is Managing Partner of Episode 1 Ventures which runs two Enterprise Capital Funds investing c £100m in early stage software-driven businesses in the UK. Investments in Episode 1’s first fund include Aimbrain, Carwow, CloudNC, Emoov and Triptease. The second fund was launched recently and is looking for c 25 more companies to build from Seed to Series A and beyond. Simon is a highly experienced technology investor and has been an entrepreneur as well as a very active angel and venture capitalist. Previously, Simon was VP Europe of Amazon.com. He managed huge growth from start up in late 1996 through to multimillion turnover and hundreds of staff, ie from founding his own Internet bookselling company Bookpages in 1996, to acquisition by Amazon.com and launch of Amazon.co.uk in 1998, and its subsequent ultra-high growth. In 2000, he was founder and managing partner of Chase Episode 1, a $100m fund raised to invest at start up or early stage in Internet and technology businesses in Europe such as Betfair (IPO 2010), ScanSafe (sold to Cisco 2009) and First Tuesday. Unusually for a year 2000 vintage fund, Chase Episode 1 returned over 3x the amount invested to its investors. He also spent two years from 2010 at Octopus Ventures as Portfolio Director covering over 30 investee businesses including Evi Technologies, SwiftKey and Graze. Over the last 18 years, Simon has invested directly as a business angel and advised as non-executive chairman or director a number of successful Internet and mobile technology businesses based in the UK.

Triptease & Hugo

On this episode of the Heresy podcast Dimitar talks to Pete Crosby, Chief Commercial Officer at Triptease. Triptease, a direct booking platform designed just for hotels, is one of London's fastest growing SaaS companies. Pete joined Triptease less than two years ago and in that time he has scaled the sales team from 15 to about 40 people, building the company's ARR from $2m to $10M. Tune it to hear why Pete built a Sales Academy at Triptease, what training they provide (and why), how it has affected their retention rates and ability to attract talent; why Pete insists on recording everything; why talking about failure is so important to him and much more.

Rory Stirling is an early stage investor with BGF ventures who's invested in high growth UK technology companies like NewVoiceMedia, Masabi and Reevoo. BGF Ventures invests in early-stage entrepreneurs with bold ambitions and is an influential new entrant to the VC market with a $200m debut fund. In just 2 years BGF have concluded over 18 investments building a portfolio that includes the likes of Triptease, Aimbrain and NewVoiceMedia. In this week's episode you will learn: • Which types of company, and indeed which types of people, VC funding is most appropriate for • How to go about raising venture capital for your start-up or scale-up • How value in a technology start-up can be created - or potentially destroyed – depending on the synergy between the investors and the company's leadership team • About the character, drive and vision required of successful enterprise technology venture founders For more insights into venture investing head over to www.bgf.co.uk/ventures/ and for advice on successfully scaling your enterprise software start-up check out alpinasearch.com/market-insights/

作为创业者，我们最浪费不起的是时间。我们希望把每天的创新观察、最新商业模式录成音频，从万千信息中挖掘最有价值的商业创意和创新思考，让你在创业路上少走弯路。

In this ultra-competitive hospitality industry, profitability is tough to maintain. Consumers have more research power than ever and have the tools and technology at their disposal to find the best available rate with ease. This, coupled with the ongoing battle between OTAs and hoteliers for the privilege of getting the booking and owning the guest, means that it’s a great time for hotels to get creative in maximizing their revenue. One of the simplest and most effective methods is in the age-old sales technique of upselling. From room upgrades, to additional services, and F&B, there are so many opportunities to upsell a guest and maximize your profit. FULL SHOW NOTES CAN BE FOUND AT: http://www.fueltravel.com/blog/fuel-hotel-marketing-podcast-episode-19-art-science-upselling-hotel-guest/ Focus on Enhancing Your Guest’s Experience, Don’t Be a Used Car Salesman. As travelers, we are primed to buy things. There are seldom times when our purse strings are more loose. Having said that, no one likes being sold to. It’s very important that you train your staff to approach upselling as a way to enhance the guest experience. The result of upselling is increased profit; however, the primary goal and focus should be on strengthening your relationship with the guest by enhancing their experience, Upselling should occur throughout the guest’s journey Don’t focus on just one specific time to upsell. Any time you have an interaction with a guest, over the phone, in person, or virtually via your website or an email, there’s an opportunity to upsell. Here’s why: Guests are often not aware of upgrade options, especially when the reservation was OTA or an business traveller’s assistant. Even if they book direct, perhaps, the phone reservationists may not have conveyed the upgrade options or their value The guest’s needs will constantly change Family vacationers, for example, may add people to their trip or may want to squeeze in an extra attraction before they leave. The travel lifecycle is full of micro-moments for decision making. Each time a guest is presented with a decision to spend money or not you may get a different answer. Their experience, their mood, the fact that they already paid perceive that they’ve paid for the stay, etc. All of these factors can influence their decision. Timing and Message Matter. Since the purpose of upselling is to improve the guest’s experience then it has a place throughout the entire research, purchase and consumption life cycle, but what you upsell depends greatly on when you upsell. === CONTEST: the first three hotels to email to erin.nemeth@triptease.com with subject line "I love direct bookings!" gets a free pass to attend The Direct Booking Summit! Check out www.Triptease.com for great rate parity software and register for their Direct Booking Summit at http://www.directbookingsummit.com/ === Follow on Twitter: @fueltravel @stuartbutler @pdimaio @makavanagh

Your friends from the Fuel Hotel Marketing Podcast took a trip to New Orleans this week for the Hospitality Industry Technology Exposition & Conference (HITEC). We met lots of neat hoteliers and showed off our mobile app, booking engine, eCRM platform and analytics dashboard. We also met lots of cool new vendors and are going to cover a few of them in this episode. SHOW NOTES: In The News: Google looks to ease tensions within travel sector https://www.tnooz.com/article/google-convenes-meeting-of-travel-brands-to-build-bridges/ Google Releases new feature in Search Console to view stats on rich snippets and AMP http://searchengineland.com/google-brings-rich-results-filter-search-analytics-report-within-search-console-252372 OpenTable Lets Customers Put the Bill On their Tab: http://hotelmarketing.com/index.php/content/article/opentable_now_lets_la_diners_put_it_on_their_tab Ads coming to local search pack, nothing is sacred: http://searchengineland.com/google-confirms-ads-coming-local-pack-252407 What is HITEC? The Hospitality Industry Technology Exposition & Conference (HITEC) offers a unique combination of top-notch hospitality technology education, led by industry peers and experts, and an unparalleled trade show showcasing the latest products and services from over 300 companies, occupying more than 130,000 square feet. Nowhere else can premiere hospitality professionals gather to learn and experience the technologies that continue to enhance our industry and our customers’ experiences. HITEC is a service of Hospitality Financial and Technology Professionals (HFTP). More Trends that we saw: Interactive/Digital signage was EVERYWHERE at the show. Though, we didn’t really see any standouts in this space. On property communication and wayfinding seems to be the big thing this year as hotels are focusing more on the customer experience and trying to prevent negative reviews. Check out the best in show Zingle - http://www.zingle.me/ Guest messaging platform. tracNcare - http://www.tracncare.com/ Software to take care of your property and your guests. Flip.to - http://www.flip.to/ A social sharing and brand advocay platform for hotels. TripTease - http://www.triptease.com/ solutions that help you get more direct bookings. Check out videos of these fine folks at www.facebook.com/fueltravel Also, check out Stuart’s ex-brand crush: http://hiutdenim.co.uk/ Follow Us on Twitter: @fueltravel @stuartbutler @marketingmeisha @pdimaio @pforiska

In this special preview of Phocuswrite Europe we talk to Tony D'Astolfo from Phocuswrite about this year's conference theme: Europe 2016: Unsettled Yet Undaunted. Europe's economic issues – a fragile and uneven recovery, high unemployment, lagging consumer spending, weak tax revenues – and geopolitical conflicts are having a major impact on Europe's travel landscape. Live in studio I'm joined Kevin O'Shaughnessy, founder of Indigo and on the telephone by Charlie Osmond from Triptease.

Live in studio in this podcast we talk to Colin Lewis, Director or Marketing bmi British Midland Airlines, and there is also a report from the Phocuswright Europe conference held in Dublin.... Read more: Colin Lewis and myelf discuss a number of issues -  the comparison between marketing in the UK and Ireland, and how marketing technology is evolving and how the marketers of the future need to get up to speed quickly. About Colin Lewis: Colin is the Director of Marketing for bmi - British Midland Airlines - working in the UK and, indeed, commuting there. Colin held senior marketing roles in huge UK brands such as 118 118 Directory Enquiries and Thomas CookColin has just been selected as one of the UK's top marketers, as he has been chosen as one of Marketing Week's 2015 Vision 100 – the 'brightest, best, most visionary Marketers in the UK in April 2015. In 2009, Colin was voted 'Marketer of the Year' in Ireland, and is a Fellow of the Marketing Institute of Ireland. Colin has an MBA and MSc degrees.. He is the Founder and Programmer of DMX Dublin digital marketing conference. And at the start of the podcast, a report from the recent Phocuswrigt Europe conference; the event is  fast gaining a reputation as Europe's  premier conference for high level travel executives to understand what's happening in the business...and for new tech start ups to get on the radar. In the podcast I speak to the winners and runners-up in the European Travel Innovator of the Year Award at Phocuswrite Europe, respectively Charlie Osborne, from Triptease, and Kevin O'Shaughnessy from Indigo.  At the start of the podcast I speak to keynote speaker Marco Ryan, Chief Digital Officer of Thomas Cook Group....The company  is a vast organisation which is strongly vertically and horizantally integrated offering numerous opportunities to interact with their customers...I begin by asking Marco to outline the advantages and disadvantatges of having so many touch points.

Hey Guys, Today I'm bringing a whole new Mix, the sexiest mix so far! The Mix contains tracks from : Trus'me, Marlon Hoffstad, Bicep, Digitaria, Him_Self_Her, Panda, Lee Foss, Maceo Plex... The mix could have been mixed better but I had some problems with noise complains... Anyways I hope you'l enjoy the set!! MAXX