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This is our 2025 guide to the conference and events season in the Hospitality Industry.In the episode, Brent Hayhurst, the VP of Curator Hotel & Resort Collection joins us to take a look at some of the upcoming events and conferences in the Hospitality Industry. We breakdown upcoming events so you can see what events you should put on your calendar in 2025. We talk about the benefits of attending these upcoming events:Digital Transformation in Hotels & HospitalityBITAC EventsAAHOACONDirect Booking SummitHITEC & HSMAIILC EventsHotel Data Conference Independent Hotel Show The Hospitality Show ILHA INSPIREWatch the FULL EPISODE on YouTube: https://youtu.be/Is8aVAYZGLEJoin the conversation on today's episode on The Modern Hotelier LinkedIn pageThe Modern Hotelier is produced, edited, and published by Make More MediaLinks:Digital Transformation in Hotels & Hospitality: https://dthsummit.com/BITAC Events: https://www.bitac.net/Event/Sales/2025AAHOACON: https://aahoacon.com/Direct Booking Summit: https://www.directbookingsummit.com/HITEC & HSMAI: https://www.hitec.org/ILC Events: https://ilcongress.com/Hotel Data Conference: https://str.com/event/hotel-data-conferenceIndependent Hotel Show: https://independenthotelshow.us/The Hospitality Show: https://www.thehospitalityshow.com/ILHA INSPIRE: https://inspire.ilha.org/For full show notes head to: https://themodernhotelier.com/episode/140Follow on LinkedIn: https://www.linkedin.com/company/the-...Connect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil...
In this episode, the team reflects on an exceptional year for the Modern Hotelier podcast, which gained recognition as a top hospitality podcast and more than doubled its follower base across LinkedIn, YouTube, and Instagram.The hosts reminisce about attending key industry events like HITEC, ILC in Sausalito, and the Hospitality Show, sharing their favorite moments and interviews. They also discuss the biggest lessons learned over the year and express gratitude to their guests, sponsors, and followers, teasing exciting announcements for 2025.Happy Holidays and Merry Christmas from the Modern Hotelier team!Join the conversation on today's episode on The Modern Hotelier LinkedIn pageThe Modern Hotelier is produced, edited, and published by Make More MediaLinks:For full show notes head to: https://themodernhotelier.com/episode/126Follow on LinkedIn: https://www.linkedin.com/company/the-...Connect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil...
No programa de hoje vamos explorar a trajetória inspiradora de Ketelyn Jesus, vice-presidente global de finanças da IBM e recentemente reconhecida como uma das 100 líderes mais influentes de tecnologia pela HITEC. Este prêmio não é apenas uma honra individual, mas também um marco significativo para a diversidade e inclusão no setor de tecnologia. Ketelyn é a primeira mulher e latina a ocupar o cargo de CFO global na história centenária da IBM, rompendo barreiras em um ambiente tradicionalmente dominado por homens. E ninguém melhor do que a própria Kete Jesus para contar essa história para gente. E mais: RecargaPay abre vagas de trabalho remoto em tecnologia; Se Apple lançar iPhone dobrável, será do "tipo Fold", diz analista; Starlink no celular? Internet de Elon Musk vai funcionar sem antena; Pix bate recorde com quase 240 milhões de transferências em um dia; OpenAI avalia anúncios no ChatGPT para aumentar receita, diz jornal. Acesse o site do Canaltech Receba notícias do Canaltech no WhatsApp Entre nas redes sociais do Canaltech buscando por @Canaltech nelas todas Entre em contato pelo nosso e-mail: podcast@canaltech.com.br Entre no Canaltech Ofertas Acesse a newsletter do Canaltech Este episódio foi roteirizado e apresentado por Gustavo Minari. O programa também contou com reportagens de Bruno De Blasi, Emanuele Almeida e Wendel Martins. Edição por Jully Cruz. A trilha sonora é uma criação de Guilherme Zomer e a capa deste programa é feita por Erick Teixeira.See omnystudio.com/listener for privacy information.
MARCELO DE SANTIS Marcelo is as thoughtful, accomplished and smart as he is a terrific human being. Born and raised in Argentina, he is a seasoned C-suite executive with over 25 years of global experience. He also happens to be a world-class mountain climber that has summited some of the highest peaks on earth. He is former Chief Digital Officer at Thoughtworks, Group Chief Information Officer at Pirelli, and Chief Information Officer, North America at Mondelez. He serves on the boards of UNICEF and HITEC and was co-founder of Angeles Investors, a venture capital organization dedicated to funding minority-owned technology startups. Marcelo also established Employee Resource Groups focused on diversity at Kraft Foods, Thoughtworks, and Mondelez, demonstrating his dedication to fostering an open and inclusive workplace culture. In 2019 he was nominated by Crain's as one of Top 50 CEOs, entrepreneurs and technologists. He is also a published author, the book: “Figure Eight: Leadership Strategies for Times of Exponential Technology Innovation” Marcelo earned his Executive MBA from the Kellogg School of Management and a B.S. in Computer Sciences from Universidad Argentina de la Empresa. RELATED LINKS Angeles Investors Profile Thoughtworks Profile The Ascent Gartner Peer Community Hispanic Executive Article GENERAL INFO| TOP OF THE GAME: Official website: https://topofthegame-thepod.com/ RSS Feed: https://feed.podbean.com/topofthegame-thepod/feed.xml Hosting service show website: https://topofthegame-thepod.podbean.com/ Javier's LinkTree: https://linktr.ee/javiersaade SUPPORT & CONNECT: LinkedIn: https://www.linkedin.com/showcase/96934564 Facebook: https://www.facebook.com/profile.php?id=61551086203755 Twitter: https://twitter.com/TOPOFGAMEpod Subscribe on Podbean: https://www.podbean.com/site/podcatcher/index/blog/vLKLE1SKjf6G Email us: info@topofthegame-thepod.com THANK YOU FOR LISTENING – AVAILABLE ON ALL MAJOR PLATFORMS
Julissa S. Germosén
Latina Madrina: Stories, Lessons, and Hard Truths From A Brown Latina In Tech by Julissa S. Germosén Amazon.com Latinamadrina.com In Latina Madrina: Stories, Lessons and Hard Truths from a Brown Latina in Tech, Julissa S. Germosén offers an empowering guide for Latinas, BIPOC, and other marginalized leaders navigating the challenging world of the technology industry and their personal identity. Drawing on her twenty-five years of experience, Julissa presents a road map to success that blends professional strategies with personal stories and reflections for you to consider. The book covers a wide range of topics, from overcoming generational trauma to redefining what it means to be a successful Latina, from mastering the top leadership skills to investing in yourself and making money moves, all while emphasizing the importance of embracing your authentic Latinidad. Julissa shares her journey from an immigrant family to achieving global leadership roles at Microsoft, Salesforce, and tech start-ups and building generational wealth in the tech industry. She provides readers with practical advice on topics like tackling microaggressions, the complexities and push-pull of Latinidad, and creating financial and emotional well-being. Through her unique perspective as a Dominicana and café-con-leche Latina in tech, Julissa acts as your Latina Madrina—godmother—offering guidance, wisdom, hard truths, and insider knowledge that can only come from someone who has walked the path.About the author Julissa S. Germosén, CEO of Mariposa Blanca, is an award-winning technology leader, highly sought-after speaker, best-selling author, and career coach with over two decades of experience leading teams in global enterprise sales, consulting, strategic alliances, product development, go-to-market strategy, and partner operations. Julissa's book, *Latina Madrina: Stories, Lessons and Hard Truths from a Brown Latina in Tech,* and TEDx Talk, reflects her journey from immigrant roots in the Dominican Republic to her rise in the technology industry. Throughout her career, Julissa has driven growth and competitive advantage for Fortune 500 companies at Microsoft, Salesforce, and tech startups. Her expertise lies in people leadership, business strategy, transformation, and continuous improvement. As Director of Partner Ecosystem Development, notable achievements include optimizing Salesforce's partner operations and growing iCIMS' strategic alliances function by building product partnerships with Microsoft, Google, and Meta. At Microsoft, she held leadership positions in Microsoft Partnerships, Learning Experiences, and Consulting Services. Julissa has been honored to speak at TED x MSJC and various tech conferences, including Microsoft, Salesforce, HITEC, and LTX Connect. Additionally, she's been a Keynote Speaker at the National Hispanic Media Coalition and has spoken at Rutgers University and the New Jersey Statewide Latina Conference, among others. As a proud immigrant from the Dominican Republic, Julissa is passionate about education and the Latinx community. She has created the Latina Leadership Potential Award scholarship at Rutgers University, the first for a woman of Hispanic/Latine descent. She holds a Bachelor of Arts in Political Science & Criminology from Rutgers University and a Diversity Management Graduate Certificate from Cornell University.
Fortune 30 C-level executive Maria Lensing tells us about the many rules—both corporate and cultural—she's broken to advance her career. This Latina powerhouse from Peru has been a leader at Walgreens, McKesson and AT&T, and is now the Global CIO & CTO at Sorenson Communications. In this super candid and honest conversation celebrating Hispanic Heritage Month, we chat with Maria about the realities of being a multicultural woman in corporate America. Maria points out all the voices around us—the ones we should listen to and how to work through all the other noise. “The biggest element of success is what your mind thinks and the influences that you let in,” says Maria. Passionate about advancing women in the workplace, Maria shares the #1 thing she's learned from her corporate climb, how she's bucked the traditional family and the three questions she asks herself when making big career moves.Theme: Changing Course Without HesitationEpisode Highlights:Don't let others define what success looks like for youHow to make big career decisionsDefining failureBreaking cultural rulesWhat leaders can do to advance multicultural womenMaria's Bio: Maria Lensing is the Global Chief Information Officer & Chief Technology Officer at Sorenson Communications. Prior, she was the Chief Strategy and Transformation Officer at Walgreens Boots Alliance. Before that, Maria was the CTO at McKesson. And prior to McKesson, Maria spent 11 years at AT&T in both technical and business leadership roles. She was VP of Healthcare Solutions and she was also Chief of Staff for the Chief Executive Officer of AT&T Business.Maria has a Bachelor of Science in Electrical Engineering and a Master of Science in Engineering Management from Christian Brothers University (CBU). She completed her Executive Education at Harvard Business School. She is also an independent director at Sorenson Communications and a board director for the Hispanic IT Executive Council (HITEC). Maria is passionate about STEM opportunities for youth, women in leadership and promoting minority inclusion in the executive ranks. She has received a lot of recognition, including the 2023 Top 100 Latinas by Latino Leaders Magazine and HITEC 100 Leaders for 2022, 2021 and 2020. Connect with us on our social media: Instagram and LinkedInMore from Alisa Manjarrez: Instagram and LinkedInMore from Courtney Copelin: Instagram and LinkedInMore from Dr. Merary Simeon: Instagram and LinkedInLearn more at www.whatrulespodcast.com.
In this episode, I have a chat with Kelley Francis, Executive Director of the HITEC Foundation and a passionate advocate for increasing educational and professional opportunities for underrepresented groups in engineering, technology, and business. Kelley shares her journey from growing up in the southwest suburbs of Chicago to her work in the nonprofit sector, where she focuses on empowering Hispanic communities and women in tech. Highlights of the episode include:Kelley's upbringing and how her family's emphasis on education shaped her values.Her decision to pursue Spanish and Business Administration despite external pressures to follow more lucrative career paths.Her transition into the nonprofit industry, where she discovered her passion for serving underrepresented groups, particularly through her internship at the Illinois Hispanic Chamber of Commerce.Kelley's current role as Executive Director of the HITEC Foundation, where she leads efforts to provide scholarships, mentorship, and career development support to Hispanic students pursuing technology-related fields.Kelley's emphasis on the importance of mentorship, overcoming self-doubt, and the value of mindfulness and routines in her professional life.Listeners will also hear about HITEC's initiatives, including how career coaches and other professionals can support these efforts through mentorship or sponsorship.Book Recommendation:Uwavering: Rejecting Bias, Igniting Change, Celebrating Inclusion by Nellie Borrero Connect with Kelley:https://www.linkedin.com/in/kelley-sheehan-francis/https://www.hitecglobal.org/foundationConnect with me!LinkedIn: https://www.linkedin.com/in/lizherrera1/Instagram: https://www.instagram.com/lizcareercoaching/Website: https://www.lizcareercoaching.net/Email: lizcareercoaching@gmail.com40 Best Career Coach Podcasts100 Best Coaching PodcastsMusic: https://www.purple-planet.comSound from Zapsplat.comArtwork: Joseph Valenzuela DesignSupport the show
"No Vacancy Live from HITEC: Featuring Podcast Pioneers Glenn Haussman and Anthony Melchiorri"In this episode, podcast veterans Anthony Melchiorri and Glenn Haussman discuss their experiences and insights from attending HITEC events over the years. They reminisce about the evolution of these events and share their personal highlights, including the transformation and increasing engagement in technology within the industry.Glenn talks about the origins and growth of the 'No Vacancy' podcast, especially during the COVID-19 pandemic when they provided much-needed support and continuity for the hospitality sector. They also delve into the industry's technological advancements, stressing the importance of using the right technology at the right time for the customer's benefit.Key highlights:Glenn and Anthony discuss their long history with HITEC and how the event has evolved over the yearsInsights into the creation and growth of the No Vacancy podcast, especially its pivotal role during the COVID-19 pandemicThe importance of consistency and vulnerability in podcasting during challenging timesDiscussion of their keynote address at HITEC, focusing on customer journey and appropriate use of technology in hospitalityCandid observations about the state of technology in the hospitality industryFriendly banter about podcast rankings and the supportive nature of the hospitality communityJoin the conversation on today's episode on The Modern Hotelier LinkedIn pageThe Modern Hotelier is produced, edited, and published by Make More MediaLinks:Anthony Melchiorri on LinkedIn: https://www.linkedin.com/in/anthonymelchiorri/Glenn Haussman on LinkedIn: https://www.linkedin.com/in/glennhaussman/For full show notes head to: https://themodernhotelier.com/episode/85Follow on LinkedIn: https://www.linkedin.com/company/the-...Connect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil...
In this episode, hosts Steve Carran and David Millili interview Aditya Thyagarajan and Fareed Ahmad, co-founders of HotelKey, at the HITEC conference. The conversation delves into the origins of HotelKey, its cloud-based property management system, and the company's vision for the future of hospitality technology.The founders share insights on overcoming challenges, incorporating AI, and their commitment to improving operations for hotels while enhancing the guest experience.In this episode, you'll learn:Challenges faced as first-time entrepreneurs in the hospitality industryHotelKey's approach to product development based on client feedbackThe importance of cloud-based technology in modern hospitalityWhat are the strategies for improving staff training and reducing onboarding timeThe role of human touch in technology implementationHotelKey's growth and preparation for future expansionJoin the conversation on today's episode on The Modern Hotelier LinkedIn pageThe Modern Hotelier is produced, edited, and published by Make More MediaLinks:Aditya Thyagarajan on LinkedIn: https://www.linkedin.com/in/adityathyagarajan/Fareed Ahmad on LinkedIn: https://www.linkedin.com/in/fareedsahmad/HotelKey: https://www.hotelkeyapp.com/#/For full show notes head to: https://themodernhotelier.com/episode/80Follow on LinkedIn: https://www.linkedin.com/company/the-...Connect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil...
Today's episode features hosts Steve Carran and David Millili interviewing Jill Wilder, the newly appointed President of Aptech Computer Systems, at the HITEC conference. Jill shares insights from her 38-year career at Aptech, discusses the company's evolution in hospitality technology, and highlights their latest innovations in hotel accounting and business intelligence solutions.In this episode, you'll learn:The resurgence of HITEC post-COVID and industry networkingWhat are Aptech's core productsThe importance of customer support and long-term client relationshipsIndustry trends in integration and collaboration between technology providersChallenges in the hospitality industry, including labor issuesThe role of accounting systems as the "furnace of the house" in hotel operationsThis episode provides valuable insights into the current state of hospitality technology, focusing on financial management solutions and the importance of customer-centric approaches in the industry.Join the conversation on today's episode on The Modern Hotelier LinkedIn pageThe Modern Hotelier is produced, edited, and published by Make More MediaLinks:Jill Wilder on LinkedIn: https://www.linkedin.com/in/jillewilder/Aptech: https://www.aptech-inc.com/For full show notes head to: https://themodernhotelier.com/episode/79Follow on LinkedIn: https://www.linkedin.com/company/the-...Connect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil...
I was so careful to get his title correct. He didn't mind. I wanted to share how important his role was. It wasn't his focus. I wanted to celebrate his accomplishments. He turned toward his team. One of the most humble individuals I've ever met, yet one of the most empathetically aware leaders I've interviewed. Today's guest: Joe Youssef, Executive Vice President, Commercial North America for Amadeus' Hospitality Division. This podcast episode was recorded live at HITEC 2024 from the Charlotte Convention Center in between educational sessions and my keynote presentation. Joe took the time to share with our listeners valuable skills that he has learned during his career, and how others might be able to implement them. My greatest learnings: -Why "will" can often be more important than "skill" when finding the right talent -How the "Jetsons" cartoon influenced his views about technology as a young child -Growing up in Egypt and feeling the need to always prove himself -Sharing essential values with his children -Never forgetting the sacrifices of his parents -Offering similar sacrifices for others; its not about him as a leader, it is always about HIS TEAM He has more than two decades of executive experience in travel technology, distribution, strategy, and marketing. Prior to his current role in Hospitality, Joe served as EVP of BI and Data Solutions as well as the global leader of Strategy, Marketing, and Corporate Development for Hospitality in Amadeus. Leading both the organic and inorganic growth strategies as well as the marketing strategy for Amadeus Hospitality globally. Having joined Amadeus in 2006, Joe was previously Madrid-based Global Director for Operations and Business Development for the Hospitality division. He has also served as Regional Director - Marketing & Operations, and Markets Director for Middle East and North Africa. As Head of the Arab Air Carriers Organization (AACO) Program, Joe, and his team elevated Amadeus into a regional leadership position in Middle East and Africa region. Prior to Amadeus, Joe worked for several global blue-chip companies, including American Express Travel, as Director of Operations & Business Travel, SHOWTIME networks and Kanoo Travel. Joe holds a BA in Business Administration with a major in Marketing from the University of Cairo. He completed executive management post graduate studies at Canfield University in the UK and speaks both English and Arabic fluently. Connect with Joe on LinkedIn here: https://www.linkedin.com/in/ahmed-youssef-joe/ More about Amadeus here: https://amadeus.com/en This EPISODE SPONSORED BY: Merch Madness Group Thoughtful Gifts that truly stand out. Elevate your gift giving. Merch Madness Group offers remarkable corporate gifts that leave a lasting impression. From sustainable products to beautifully branded custom gifts and gift boxes, our curated selection ensures you'll find the perfect holiday gifts. mailto:info@merchmadnessgroup.com
Bill LeGrand, CRME, Executive Director of Commercial Applications for the upcoming VAI Resort during HITEC 2024 shares insights on their tech-forward approach for the billion-dollar resort opening in 2025. Starting from scratch is allowing the Vai team to craft seamless guest experiences using cutting-edge technology. They'l leveraging a unified guest profile to personalize interactions from booking to stay, ensuring every touchpoint enhances customer satisfaction. Plus, integration among systems ensures smooth operations, setting a new standard in hospitality.
Steve Carran, explores the latest trends and technologies in the hospitality industry.In this episode, recorded at the HITEC trade show floor, Steve interviews Rich O'Brien from Expedition and Michael Price from HMSHost about digital investments in hotels and event spaces, focusing on how large-format LED displays and digital signage are transforming guest experiences and revenue opportunities.In this episode, you'll learn:The evolution of digital signage in hotels and event spacesHow will large-format LED walls impact guest experienceThe challenges in implementing and maintaining digital signageROI considerations for hotels investing in digital displaysUsing digital signage to promote hotel amenities and increase salesThe importance of content management and best practicesWhat are the future trends in hospitality technology and digital displaysThe episode covers how these digital investments are enhancing attendee experiences, creating new revenue streams, and transforming the aesthetics of hotel and event spaces. The experts also share insights on overcoming implementation challenges and maximizing the return on investment for these technologies.Join the conversation on today's episode on The Modern Hotelier LinkedIn pageThe Modern Hotelier is produced, edited, and published by Make More MediaLinks:Rich O'Brien on LinkedIn: https://www.linkedin.com/in/rich-o-brien-54817b19/Xpodigital: https://www.xpodigital.com/Michael Price on LinkedIn: https://www.linkedin.com/in/michael-price-aa73b196/HMSHost: https://www.hmshost.com/For full show notes head to: https://themodernhotelier.com/episode/77Follow on LinkedIn: https://www.linkedin.com/company/the-...Connect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil...
In this episode, hosts Steve Carran and David Millili interview Jon Schniepp, SVP of Marketing at Relay. Jon discusses his background, Relay's journey into the hospitality industry, and how their smart radio technology is revolutionizing hotel operations and staff communication.The conversation covers emerging trends in hospitality communication, staff safety solutions, and the innovative use of AI in overcoming language barriers.In this episode, you'll learn:Relay's evolution from a family product to a hospitality-focused solutionCurrent trends in hospitality communication and their impact on guest experienceStaffing challenges in the hotel industry and how Relay addresses themThe importance of simplicity in implementing advanced technologies like AIHow Relay is helping hotels improve operational efficiency and staff communicationFuture developments and growth plans for RelayJoin the conversation on today's episode on The Modern Hotelier LinkedIn pageThe Modern Hotelier is produced, edited, and published by Make More MediaLinks:LinkedIn: https://www.linkedin.com/in/jonschniepp/Relay: https://relaypro.com/For full show notes head to: https://themodernhotelier.com/episode/76Follow on LinkedIn: https://www.linkedin.com/company/the-...Connect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil...
In this episode, join hosts Steve Carran and David Millili at HITEC 2024 in Charlotte as they interview a diverse lineup of hospitality industry leaders and innovators. From established executives to emerging startups, guests share insights on the latest hotel technologies, industry trends, and their experiences at the conference. The episode concludes with a lively discussion on whether anyone will hit a home run at the event's batting competition.Join the conversation on today's episode on The Modern Hotelier LinkedIn pageThe Modern Hotelier is produced, edited, and published by Make More MediaFor full show notes head to: https://themodernhotelier.com/episode/75Follow on LinkedIn:Jasmine Seliga - Founder & CEO AffixifyChris Green - Former President of Remington HotelAshley NeQuent - Application Consultant, Springer-Miller SystemsZach Fullen - Enterprise Sales, Visiting MediaDaniel Montellano - Shift4Anthony & NoeSusan Springsteen - H20 ConnectedAdam Tuttle - YipyRaymond Martz - Co-President & CFO at Pebblebrook Hotel TrustAl Lagunas - Co-Founder & CEO, LeveeMichael Cohen - Managing Partner, GAINConnect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil...
Hotels are the most complicated businesses to run from a labor and ops perspective says Adam Mogelonsky during HITEC, which has restrained tech success. We discuss how everything's changing and how we can future proof hotel tech in the future.
Jeff Bzdawka, CEO of Knowland and I discuss the HITEC event, A.I., the growth in both large and small meetings and more insights around how we've transitioned to post recovery period and how the way people meet is changing.
Tech Tides: Navigating Change in Travel and AI, we explore cutting-edge technology in the hospitality sector showcased at HITEC 2024, including AI-driven chatbots and advanced revenue management systems. Additionally, the episode features a discussion from the Aspen Ideas Festival between Airbnb CEO Brian Chesky and OpenAI CEO Sam Altman, focusing on AI's societal impacts and the importance of proactive regulatory strategies. The two leaders propose a collaborative, transnational approach to AI regulation, emphasizing standardized policies to balance innovation boostly.co.uk
When the $1 billion VAI Resort debuts next year, they have the unique opportunity to leverage in the moment technology to create an amazing customer experience that maximizes revenue per available customer. On the HITEC show floor, Rian Kirkman, SVP Marketing, shares just how their going to do it. Thanks to Unifocus, technology that delivers value, for sponsoring this video.
KSL Resorts operates some of the premier resorts in the world. On the HITEC show floor, I spoke with James Turnbull, Senior Corporate Director of Operational Finance to discuss how the company thinks about its tech stack and how they're uniting all their hotels under different flags through technology.
In this monthly "Hospitality Hot Topics" segment, David and Steve dive into the most pressing issues and exciting developments in hospitality. From the booming wellness sector to music tourism's impact on hotel bookings, they explore how these trends are transforming the guest experience and affecting business strategies.They also tackle important industry challenges, such as ongoing staffing shortages, and discuss potential solutions. With a mix of data-driven analysis and personal insights, they offer valuable perspectives for both seasoned hoteliers and newcomers to the field.Whether you're interested in luxury experiences, technology integration, marketing stunts, or industry events like HITEC, The Modern Hotelier keeps you informed and prepared to navigate the ever-evolving hospitality landscape. Tune in for expert commentary, practical advice, and engaging conversations that will help you stay ahead in the dynamic world of modern hospitality.Join the conversation on today's episode on The Modern Hotelier LinkedIn pageThe Modern Hotelier is produced, edited, and published by Make More MediaFor full show notes head to: https://themodernhotelier.com/episode/74Follow on LinkedIn: https://www.linkedin.com/company/the-...Connect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil...
As a young child, a teacher recognized Frank's intellect and shared with his parent, "he needs different work." He was ready to be challenged more. Frank Wolfe, CEO of Hospitality Financial and Technology Professionals, continues to challenge himself as a leader and encourages growth for HFTP and it's members. This interview was conducted live from HFTP's largest conference called HITEC (https://hitec.org) in which professionals enhancing technology for the hospitality industry gather. We discuss growing up, treating people like they want to be treated, meeting housekeepers and presidents of countries, all while remaining true and authentic to his roots. He mentors people around the world, shows support for his members, and encourages HFTP to act like a start up by taking risks for growth. Finally, the conversation turns toward the impact and benefits of technology for service. It will allow choices for customers and promote even better service delivery as consumers. More about Frank Wolfe: He joined HFTP in March 1991 as the association's director of education and became executive vice president/CEO of HFTP in 1994, becoming one of the youngest association CEOs in North America at the time. As CEO, Wolfe oversees the association's operations and represents the association worldwide at industry events, on industry boards and committees, and via the news media. As the spokesperson for HFTP, Wolfe frequently speaks on hospitality finance, technology, social media and travel issues to varied audiences and has presented in more than 25 countries. He is also a regular columnist for Hotel Management and The Boardroom magazines. He has been featured in association, conference and industry publications including Convene magazine, Association Management magazine, MeetingTech Online, CIO Review and Hospitality Upgrade magazine. He has appeared on several television network interviews and programs including CNN, CBS, ABC, NBC, TVAsia and Bloomberg. He received CV Magazine's 2019 Corporate Excellence Award for "Most Influential CEO of the Year — Hospitality Finance and Technology."
Presented by Brand USA Episode Notes A Microsoft executive believes Xbox can teach the travel industry several things about the customer experience, writes Travel Technology Reporter Justin Dawes. Shane O'Flaherty, a Microsoft executive who spoke this week at hospitality tech event HITEC, said Xbox has found ways to drive digital engagement with consumers. O'Flaherty explained that Xbox tracks every player's movement and constantly presents them content that will improve their experiences. So how might that approach work in travel? O'Flaherty provided an example of a hotel that knows some guests love whiskey might create an impromptu tasting event and send a note about the event to those guests. Next, activist investor Elliott Investment Management has blasted Southwest Airlines for its weaker second-quarter financial outlook, writes Airlines Reporter Meghna Maharishi. Elliott, which took a nearly $2 billion stake in Southwest earlier this month, argued the carrier is led by a team unable to adapt to the modern airline industry. Elliott added that Southwest more or less admitted it was struggling to adjust to a new environment. The hedge fund has also been calling for major leadership changes at Southwest, including the resignations of CEO Bob Jordan and chair Gary Kelly. Meanwhile, Maharishi notes Southwest expects to record operating revenues for the second quarter. Finally, real estate investor Blackstone has acquired Village Hotels from private equity firm KSL Capital Partners. The deal is part of Blackstone's strategy to expand its footprint in the United Kingdom, writes Senior Hospitality Editor Sean O'Neill. The companies haven't revealed the price or deal terms, but O'Neill notes the transaction is valued at around $1 billion. The deal adds 33 properties to Blackstone's portfolio in the UK. Meanwhile, Village Hotels CEO Gary Davis said the deal would also enable his brand to expand. Get more travel news at https://skift.com. Presenter/Producer: Jane Alexander
We're live at HITEC 2024 with special guest Richard Aday, CEO of ThinkReservations! Join us as we learn how boutique properties can drive direct bookings, own search results, and create packages that drive ancillary revenue. Now let's get this show at HITEC started SHOW NOTES AND MORE! https://www.TravelBoomMarketing.com/podcast
HNN editors Sean McCracken and Trevor Simpson talk about the top takeaways from HITEC and HSMAI Commercial Strategy Conference in Charlotte, North Carolina.
We're live at HITEC 2024 with special guest Ed St.Onge of Flip.to! Join us as we learn how creating a truly personalized guest journey can expand your property awareness, increase conversion rates, and lead to an amazing RevPAR. SHOW NOTES AND MORE! https://www.TravelBoomMarketing.com/podcast
Hotels are the most complicated businesses to run from a labor and ops perspective says Adam Mogelonsky during HITEC, which has restrained tech success. We discuss how everything's changing and how we can future proof hotel tech in the future.
In this episode, Dorothy Dowling, Managing Director of Horwath HTL, shares her insights on HITEC and the Commercial Strategy Conference coming up this week and discusses the importance of integrating marketing technology in the hospitality industry.Dorothy's perspective on the events - the importance of HSMAI as a community for professional growth, and the benefits of the overlap between HITEC and the Commercial Strategy Conference.Key themes and topics for 2024 - the commercial framework encompassing sales, marketing, distribution, and loyalty.Specific sessions and areas of interest - the importance of understanding FinTech and loyalty convergence, sessions on AI, search evolution, and sales discipline changes.Challenges and opportunities in thte sales space - The convergence of B2C and B2B expectations and the need to modernize legacy systems to meet new demands.Details on Dorothy's session at the event - an overview of the panel discussion on Tuesday discussing the HSMAI State of Talent ReportNew to Hospitality Daily? Start here. Want to get my summary and actionable insights from each episode delivered to your inbox each day? Subscribe here for free.Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.Music by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
Neste episódio do Podcast Líder de Elite, tivemos o privilégio de receber um convidado excepcional com vasta experiência no mundo executivo e empreendedorismo. A conversa foi rica em insights e histórias inspiradoras, abordando desde o início da carreira em tecnologia até os desafios e sucessos no caminho para se tornar um líder eficaz e um empreendedor de sucesso. A seguir, confira os principais destaques deste episódio imperdível: ◾ Transição de carreira: de engenheiro a executivo. ◾ A criação de um ecossistema digital inovador na área de tecnologia. ◾ Desmistificando a jornada até se tornar CEO. ◾ A influência da infância e acesso precoce à tecnologia na carreira futura. ◾ As três fases essenciais de uma carreira: técnica, gestão de pessoas e política. ◾ O valor da consultoria para o desenvolvimento profissional. ◾ O momento crucial de assumir riscos para o crescimento na carreira. ◾ A importância do sentimento de dono para o sucesso nos negócios. ◾ A aventura do empreendedorismo corporativo com a Cognizant. ◾ A estratégia de construir uma cultura organizacional positiva. ◾ Promovendo a acessibilidade e abertura como presidente. ◾ Encarando adversidades e transformações globais com resiliência. ◾ A missão e os valores por trás da beecrowd, destacando a responsabilidade social. Este episódio é essencial para qualquer pessoa interessada em liderança, empreendedorismo e tecnologia, oferecendo uma visão única sobre como superar desafios e fazer diferença no mundo corporativo e além. Não perca a chance de ser inspirado por esta jornada extraordinária. João Lúcio atua há mais de 25 anos na área de TI e de consultoria de gestão empresarial. Atualmente como empreendedor, é CEO e co-fundador da beecrowd (https://beecrowd.io), a maior comunidade de desenvolvedores e profissionais de tecnologia da América Latina. Anteriormente, atuou na Accenture e na Cognizant, sendo sua última função como Presidente da Cognizant LATAM. Durante sua carreira executiva, teve oportunidade de trabalhar em vários países, entre eles Brasil, Argentina, EUA, Itália, Panamá, Índia, China e Coreia do Sul. É assessor independente de startups, membro do IBGC (Instituto Brasileiro de Governança Corporativa) e foi incluído pela organização HITEC na lista dos 50 profissionais mais influentes e notáveis do setor de TI na LATAM por 2 anos consecutivos (2020 e 2021). Ele possui MBA pela Kellogg School of Management e pelo IBMEC, tendo graduação em Engenharia de Computação pela UNICAMP. João Lúcio é casado e tem 2 filhos. Durante seu tempo livre, adora passar tempo com a família, fotografar e viajar. https://www.linkedin.com/in/joaolafhttps://beecrowd.io/ #podcat #liderdeelite #empreendedorismo
The Hotel News Now team shares the top takeaways from the second day of the 2023 HITEC conference and HSMAI's Commercial Strategy Week.Read more on CoStar.Click here to sign up for the Hotel News Now Daily Update.
This is Part Two of our Loading Dock stories from the HITEC show, held in June 2023 in Toronto. There are some great ones here, so listen up!
The Tech Chef, Restaurant, Hospitality and Hotel Technology Business Podcast
Back with us today is Managing Director of ConStrata Consulting, Mr. Toby Malbec. This episode is dedicated to the two hospitality shows that recently happened, the industry standard, HITEC, brought to you by HFTP, which was held in Toronto and the brand new Hospitality Show put on by AHLA in Las Vegas at the Venetian Hotel. Both of these shows happened at the same exact time, so Toby and I decided to divide and conquer as so many others did as well. Today's recap will highlight overall arching themes, similarities as well as differences between the two shows. Enjoy!How To Contact MeWebsite: https://SkipKimpel.com (all archived shows and show notes will be posted here)Website: https://ConStrata.ioInstagram: https://instagram.com/skipkimpelTwitter: https://twitter.com/skipkimpelFacebook: https://www.facebook.com/skipkimpel1/LinkedIn: https://www.linkedin.com/in/skipkimpelLinkedIn: https://www.linkedin.com/company/constrata-consultingYou can also hear all these new episodes on the ConStrata website at ConStrata.ioEmail me at skip.kimpel@constrata.ioWhat's up next?Next week I am excited to share the time I had to chat with Troy Hooper, CEO of Hot Palette America, best known for their outrageously popular and delicious restaurant, Pepper Lunch. Troy has quite a bit to share with us regarding the growth of the organization including building out a tech stack for an international operation. How is he going to pull it off? Tune in and find out!
We're excited to bring you this special episode from HITEC 2023 in Toronto! During the week of HITEC, we sat down with hospitality professionals at GAIN's Night of Legends event at the Hockey Hall of Fame. We had a lot of fun with this one!In this episode you'll discover: The value of HITEC and why people keep coming back The most interesting and innovative technologies at HITEC Some new faces in the Hospitality Industry Why Hospitality Industry is truly about the The Modern Hotelier is produced, edited, and published by Make More Media: https://makemore.media/For full show notes head to: https://themodernhotelier.com/episode/38Follow on LinkedIn: https://www.linkedin.com/company/the-...Connect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil...
In memory of Dylan Beaumont, one of the greats, and with thanks to HFTP, we bring you Part One of this year's Loading Dock stories from HITEC in Toronto. Stay tuned for Part Two in episode 97.
Senior hospitality editor Sean O'Neill interviews travel tech reporter Justin Dawes about his experience on the floor of the Hospitality Industry Technology Expo and Conference, better known as HITEC. The conference bills itself as "the world's largest hospitality technology show," and Justin was there in Toronto last week covering it for Skift. In this interview, Justin talks about what he saw and heard at the conference from presenters and industry leaders, the current state of tech in the industry, and why—even amidst all the talk of AI, holograms and even robots—many hoteliers are talking about focusing on what matters: bringing their operations squarely into the 21st century, versus investing in tech for tech's sake. You can find all of Justin's reporting from HITEC at Skift.com, including comments from industry executives and videos of the cutting edge technology that was on display.
Episode Notes Today we present an excerpt from the latest episode of The Skift Podcast, featuring Senior Hospitality Editor Sean O'Neill interviewing Travel Tech Reporter Justin Dawes about his experience last week at the Hospitality Industry Technology Expo and Conference—better known as HITEC, "the world's largest hospitality technology show.” You can listen to the full interview detailing Justin's take aways about the conference and the state of hospitality tech on The Skift Podcast. Find all of Justin's excellent reporting from Hitec at Skift.com, including comments from industry executives and videos of the cutting edge technology that was on display.
Episode Notes Airlines flying out of the New York City area have had a terrible recent stretch, with severe weather and a shortage of air traffic controllers contributing to thousands of flight disruptions just before the Fourth of July. But perhaps the hardest hit carrier was United Airlines — especially at its hub Newark, reports Edward Russell, editor of Airline Weekly, a Skift publication. Newark was the only airport where United saw triple digit flight cancellations through Wednesday this week. So what helped cause the large number of disruptions? Russell notes New York City-area air travel was bound to face significant distress this summer. The Federal Aviation Administration acknowledged earlier this year it had a shortage of air traffic controllers. It even allowed airlines to reduce schedules by up to 10% at the three major New York City-area airports this summer. Russell notes the measure aimed to limit disruptions from severe weather while noting it was only a question of when those storms took place. Next, the U.S. government has invested billions of dollars to upgrade the country's infrastructure. However, MGM Resorts International CEO Bill Hornbuckle believes too much of that infrastructure spending has been focused on aviation, reports Senior Hospitality Editor Sean O'Neill. Hornbuckle said in an interview with Skift that ground transportation is more important than air in most destinations and for more travelers. He added he wants to see ground transportation get a fair share of already approved budget money. Hornbuckle noted that at least $110 billion out of the federal money earmarked for infrastructure projects could be used to benefit tourism. O'Neill writes a U.S. Transportation Department had identified about 100 roads, railways and bridges that needed improvement to support tourism nationwide. Fifteen of them were deemed essential. Finally, advances in hotel technology took center stage at this week's HITEC travel tech conference in Toronto, reports Travel Technology Reporter Justin Dawes in this week's Travel Tech Briefing. Dawes reports that while property management systems and new door locks are critical for businesses, those aren't the displays drawing crowds. He writes that robots and holograms are most popular. The conference showcased, among other products, an artificial intelligence-powered robot that could deliver wine directly to a guest's room.
Episode Notes Several major U.S. cities are facing a similar challenge in their quest to make a full recovery from the pandemic — the absence of suburban residents. Urban destination marketing organizations acknowledge they need the critical group to help boost visitor numbers, writes Global Tourism Reporter Dawit Habtemariam. Habtemariam reports that prior to the pandemic, suburban residents often commuted to the city for work and then attended various events. Those activities kept businesses running and cities vibrant, which benefited local tourism industries. However, destination marketing organizations admit to having to counter negative perceptions about crime in their cities. In addition, the rise of remote work has made promoting activities more difficult to suburbanites making fewer trips downtown. Habtemariam writes some cities are launching campaigns to convince suburban residents to frequent urban attractions, citing Chicago and Minneapolis as examples. He adds that suburbanites can be ambassadors for nearby destinations, often helping encourage travelers to spend time in major cities. Next, executives from Amazon Web Services are bullish on artificial intelligence transforming how travel companies offer personalized customer service — possibly as early as next year, writes Travel Technology Reporter Justin Dawes. Amazon Web Services representatives at this week's HITEC travel tech conference in Toronto explained how they're working with major travel brands eager to incorporate advanced AI into their operations. Amazon Web Services has found only 15 percent of travel companies are using AI at an advanced level. But one executive said she expects to see more hyper-personalized content in the travel industry. Amazon Web Services has already worked with Hyatt to help the hotel giant make personalized recommendations for customers, including specific hotels that matched their interests. Dawes adds that hyper-personalization means companies will be able to present images and text based on detailed data customers provide. Finally, Booking.com is rolling out on Wednesday an artificial intelligence-powered trip planner as part of its Genius travel rewards program. But that trip planner will use OpenAI's ChatGPT as its base instead of Google Bard, reports Executive Editor Dennis Schaal. Schaal writes Booking.com's decision is somewhat surprising considering its long relationship with Google. Booking.com is one of Google's largest travel advertisers. However, Schaal notes critics have largely held OpenAI's ChatGPT in higher regard than Google Bard. Booking.com said its own AI Trip Planner will field questions on its mobile app from travelers about destinations and accommodation options.
Jason Luo, chief revenue officer with Actabl -- comprised of Hotel Effectiveness, ProfitSword, LLC, Transcendent and ALICE -- shares how hoteliers are becoing empowered by data to find new paths of success. Plus, how they're looking forward to attending The Hospitality Show and HITEC and celebrating their first anniversary.
HITEC is just around the corner, and this week we have the perfect guest...In this episode, we have a special guest speaker, Neil Foster, the President of HFTP (HITEC, USALI). Neil shares invaluable career insights gained from his vast experience in the field. We will also delve into his journey in tourism, hospitality technology, and what led him to be the President of HFTP.In this episode, you will learn: • Why Neil is excited for HITEC 2023 • About Neil's journey to become the president of HFTP • How HFTP can strategically adapt to embrace technological shifts in the industry. • How to think about adapting technology in the hospitality industryJoin us as we uncover the exciting ways in which technology is revolutionizing the hospitality industry. Get ready to dive into the thrilling world of hospitality as we discuss the latest trends and advancements leading up to HITEC 2023.The Modern Hotelier is produced, edited, and published by Make More Media: https://makemore.media/This Episode is sponsored by https://corp.smartbrief.com/ SmartBrief contributes to the hotel industry by providing a centralized hub for valuable information, helping professionals navigate the evolving landscape of the hospitality industry more effectively. For full show notes head to: https://themodernhotelier.com/episode/36Follow on LinkedIn: https://www.linkedin.com/company/the-...Connect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil...
WTF! Walk The Floors Podcast- All Things Hospitality Training
As we continue to create awareness around what we want to call "The Hospitality Conference Week 2023", we shed light on what each conference offers this year, what type of participation each show will have and what to look forward to. We also may have accidentally (or not) started a bit of a throwdown... We met with Jess Martinelli and George Polyard, who explained why it is essential to ComOps - Strategy & Commercial Operations as a Service to have a presence in both shows. And they will be sharing their point of view on LinkedIn in exchange for likes. And whoever has the most likes will get a WTF! medal! How fun is that! Be sure to visit George at booth 1644 at The Hospitality Show by American Hotel & Lodging Association in partnership with HOTEL MANAGEMENT Magazine & and Jess at booth 735 at Hospitality Financial and Technology Professionals (HFTP®) HITEC Combining the expertise of a strategic consulting firm with the execution of a support organization, ComOps - Strategy & Commercial Operations as a Service made its mark with decades of experience in revenue management, contact center operations, digital marketing strategy, and customer and employee experience. Their goal is to ensure success in an ever-evolving world by optimizing resources and providing value throughout every journey. #wtfwalkthefloors #hospitalityindustry Register for the show by using this link https://www.thehospitalityshow.com/hospitalityshowcom/register Hospitality lovers, if you are not highly anticipating this show, you need WTF! Walk The Floors - All Things Hospitality Training We will be podcasting from The Venetian Resort Las Vegas throughout the show! Connect with Guest Jess Martinelli https://www.linkedin.com/in/jess-martinelli-b45712109/ George Polyard https://www.linkedin.com/in/georgepolyard/ Company https://www.comops.com/ Follow us Website https://www.wtfwalkthefloors.com LinkedIn https://www.linkedin.com/company/wtf-walk-the-floors Connect with the hosts on LinkedIn Michèle Kline https://www.linkedin.com/in/michelekline/ Stephanie Leger https://www.linkedin.com/in/sleger/ Hosts Company Links Michèle Kline https://www.klinehospitality.com/ Stephanie Leger https://www.firstratehospitality.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices
In this HCI Podcast episode, Jonathan H. Westover talks with Yamila H. Harris about exploring the "art of the possible". Yamila is a dynamic global IT executive, board member, public speaker and mentor with 30 years of leadership experience across multiple IT and Business disciplines including Service Delivery, Organizational Change Management (OCM), Workplace Services and End User Experience (UX), Contact Center Technology Services, and Healthcare Innovation. She started her career in Healthcare as a pioneer of early web-based EMR and Managed Healthcare software solutions. She has since spent much of her career leading cross-functional/cross-industry global teams and driving innovation at transformational companies including Dell, HP, Hewlett Packard Enterprise and Atos. Most recently, Yamila joined the senior IT executive leadership team at Munich Re – one of the world's leading providers of reinsurance and insurance-related risk solutions. Leveraging their unrivalled expertise in all aspects of risk, Munich Re is redefining the boundaries of insurance and digitally transforming the global insurance landscape to deliver innovative solutions for their clients. Yamila is very passionate about leading organizational change and technology transformation. Most importantly, doing so with an unrelenting focus on end-user and customer experience, developing a culture of innovation, and cultivating and empowering diverse teams. Her leadership, innovation and strong customer focus have earned her numerous accolades throughout the course of her career including most recently being named a HITEC 100 Award winner for the 6th consecutive year, and the honor of being named the HITEC Member of the Year in 2021. She was also a 2020 Great Minds in STEM Luminary Award recipient and 2020 Stetson University Business School Foundation Ted Surynt Leadership Award winner. On a personal note, Yamila is a strong advocate of diversity and inclusion, STEAM, women in technology, and an avid supporter of literacy initiatives. Part of the LinkedIn Podcast Network #LinkedInPresents Further explore the topics discussed in this episode with the new HCIConsulting Chatbot: https://poe.com/HCIConsulting. Please consider supporting the podcast on Patreon and leaving a review wherever you listen to your podcasts! Go to HelloFresh.com/hci50 and use code hci50 for 50% off, plus your first box ships free! Check out CrowdHealth and start your free trial at joincrowdhealth.com and use promo code HCI. Check out FindLaw at FindLaw.com. Check out Shopify at www.shopify.com/hci. Check out the HCI Academy: Courses, Micro-Credentials, and Certificates to Upskill and Reskill for the Future of Work! Check out the LinkedIn Alchemizing Human Capital Newsletter. Check out Dr. Westover's book, The Future Leader. Check out Dr. Westover's book, 'Bluer than Indigo' Leadership. Check out Dr. Westover's book, The Alchemy of Truly Remarkable Leadership. Check out the latest issue of the Human Capital Leadership magazine. Each HCI Podcast episode (Program, ID No. 627454) has been approved for 0.50 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Each HCI Podcast episode (Program ID: 24-DP529) has been approved for 0.50 HR (General) SHRM Professional Development Credits (PDCs) for SHRM-CP and SHRM-SCPHR recertification through SHRM, as part of the knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™). Human Capital Innovations has been pre-approved by the ATD Certification Institute to offer educational programs that can be used towards initial eligibility and recertification of the Certified Professional in Talent Development (CPTD) and Associate Professional in Talent Development (APTD) credentials. Each HCI Podcast episode qualifies for a maximum of 0.50 points. Learn more about your ad choices. Visit megaphone.fm/adchoices
Do you think Networking is a useless effort? Effective networking is a superpower, but it requires work! On this episode of The Creator Community, we learn how to build a successful roadmap for networking, through a better understanding of your values & helping others first. Key Points: Networking takes work. It is not easy, but if you make the connections, add value, build relationships and leverage social media, the work can pay off. The deeper understanding we have of ourselves, the stronger the energy, the stronger the light and the stronger our network will be. Your values change throughout your life so it requires a constant reevaluation and regular work to remain aligned to your values. Author Bio David Olivencia is Senior Technology Executive, unicorn investor, and exponential leader. He has leveraged networking and delivered outcomes at leading companies Accenture, NTT Data, Ford, Oracle, Softtek and Verizon, as well as supporting a broad portfolio of early stage tech startups including several unicorns. David serves on multiple boards that utilize his approach to networks and deep technology expertise and has co-founded leading organizations HITEC and Angeles Investors that have grown due to networking. David has been recognized as 40 under 40 by Crain's Detroit Business, Crain's Chicago Tech 50, and Hispanic Business Magazine's Most Influential Hispanics in America. He has an engineering degree from Rose-Hulman, an MBA from Notre Dame and an honorary Doctorate from Bentley University. He loves fishing!
35. Make Your Team Shine (with Marcelo De Santis) Marcelo is a digital leader, entrepreneur and angel investor with 20+ years of global experience in creating growth with new business models, innovative technology and disruptive go-to-market approaches. He is currently Chief Digital Officer at ThoughtWorks and works with C-suite executives to invent, launch, and scale digital business models that leverage their company's core capabilities and create new revenue streams. Previously he held the positions of Chief Digital and Information Officer at Kraft Foods, Mondelez and Pirelli. Marcelo is co-founder of Angeles Investors, and currently serves on the Board of Directors of UNICEF and Hispanic IT Executive Council. He has been featured by HITEC as one of the top 100 most influential and notable Hispanic Professionals in the technology, in 2019, 2020 and 2022. In 2019 he was nominated by Crain's as one of Top 50 CEOs, entrepreneurs and technologists. In this episode: Marcelo introduces himself and tells the audience about his career. He shares his biggest challenges when becoming a leader of people versus being an individual contributor driving change for himself. He shares his experience on what it felt like to be highlighted as a great leader of people by his former CIO. He shares his thoughts about leaders who may feel threatened by making their team shine more than themselves. We talked about some of the advice that he shared when I interviewed him for The Visibility Factor. He talks about his takeaways from living in different places and what it taught him. He discusses the differences in transition in his current leadership role at a consulting company as compared to many of the companies he has worked for. He gives his top three pieces of advice on what a new leader should think about doing to have success. Marcelo's book recommendation is: Leadership is an Art Here are links to connect and learn more about Marcelo: Marcelo De Santis on LinkedIn (ln/marcelodesantis) Today's episode is sponsored by: The Choose Your Life Challenge at https://www.theoppositeofsmalltalk.com/challenge Use the promo code - Challenge4 for a 20% discount to the program and live a more intentional life! Thank you for listening to The Visibility Factor Podcast Check out my website to order my book and view the videos/resources for The Visibility Factor book. As always, I encourage you to reach out! You can email me at hello@susanmbarber.com. You can also find me on social media everywhere – Facebook, LinkedIn, and of course on The Visibility Factor Podcast! I look forward to connecting with you! If you liked The Visibility Factor, I would be so grateful if you could subscribe and rate it where you listen to podcasts! It helps the podcast get in front of more people who can learn how to be visible too! Thank you to the team at Sheep Jam Productions for the amazing support of The Visibility Factor Podcast!
Stephen Burke has lived and worked in at least eight countries, but that doesn't mean he's in witness protection. As founder of RobosizeME, Stephen pitched his company's approach to automating the boring parts of running a hotel at HITEC's E20X -- and he won! Susan and Stephen talk about slow-moving fans, metaverse hotels, and why virtual robots are nothing to fear.
Today we share our observations about HITEC 2022. Our guest today is Dr. Ajay 'AJ' Aluri, Founding Director, WVU HIT Lab and Associate Professor of Hospitality and Tourism Management at West Virginia University.
Today we discuss what technologies are out there helping to inform critical decisions being made by hoteliers. Our guest is the CEO of Knowland, Jeff Bzdawka and HITEC Hall of Fame inductee for 2022.
Today we discuss what technologies are out there helping to inform critical decisions being made by hoteliers. Our guest is the CEO of Knowland, Jeff Bzdawka and HITEC Hall of Fame inductee for 2022.
Today we speak with Michael Frenkel, who is not only this show's co-host, but also actively involved in guiding hotel tech companies to success. We hear about what it takes for a start up to get past that initial phase, what technologies are most relevant to hotels today and why, and we get a preview of what Glenn Haussman and Michael think will be showcased during HITEC. SHOW LESS