Podcasts about altiris

Today's guest is a long-time sales and marketing leader with over three decades of experience at really cool companies like Altiris, InsideSales.com, and Cybersource. Jeff Fowler is the Vice President of Global Marketing and Demand Generation at Tradeshift. Jeff joins Host Chris Mechanic for a great discussion of the negative impact of subjectivity in decision-making, The post Squash subjectivity and double down on data with Jeff Fowler appeared first on WebMechanix.

Microsoft had confusion in the Windows 2000 marketing and disappointment with Millennium Edition, which was built on a kernel that had run its course. It was time to phase out the older 95, 98, and Millennium code. So in 2001, Microsoft introduced Windows NT 5.1, known as Windows XP (eXperience). XP came in a Home or Professional edition.  Microsoft built a new interface they called Whistler for XP. It was sleeker and took more use of the graphics processors of the day. Jim Allchin was the Vice President in charge of the software group by then and helped spearhead development. XP had even more security options, which were simplified in the home edition. They did a lot of work to improve the compatibility between hardware and software and added the option for fast user switching so users didn't have to log off completely and close all of their applications when someone else needed to use the computer. They also improved on the digital media experience and added new libraries to incorporate DirectX for various games.  Professional edition also added options that were more business focused. This included the ability to join a network and Remote Desktop without the need of a third party product to take control of the keyboard, video, and mouse of a remote computer. Users could use their XP Home Edition computer to log into work, if the network administrator could forward the port necessary. XP Professional also came with the ability to support multiple processors, send faxes, an encrypted file system, more granular control of files and other objects (including GPOs), roaming profiles (centrally managed through Active Directory using those GPOs), multiple language support, IntelliMirror (an oft forgotten centralized management solution that included RIS and sysprep for mass deployments), an option to do an Automated System Recovery, or ASR restore of a computer. Professional also came with the ability to act as a web server, not that anyone should run one on a home operating system. XP Professional was also 64-bit given the right processor. XP Home Edition could be upgraded to from Windows 98, Windows 98 Second Edition, Millineum, and XP Professional could be upgraded to from any operating system since Windows 98 was released., including NT 4 and Windows 2000 Professional. And users could upgrade from Home to Professional for an additional $100.   Microsoft also fixed a few features. One that had plagued users was that they had to gracefully unmount a drive before removing it; Microsoft got in front of this when they removed the warning that a drive was disconnected improperly and had the software take care of that preemptively. They removed some features users didn't really use like NetMeeting and Phone Dialer and removed some of the themes options. The 3D Maze was also sadly removed. Other options just cleaned up the interface or merged technologies that had become similar, like Deluxe CD player and DVD player were removed in lieu of just using Windows Media Player. And chatty network protocols that caused problems like NetBEUI and AppleTalk were removed from the defaults, as was the legacy Microsoft OS/2 subsystem. In general, Microsoft moved from two operating system code bases to one. Although with the introduction of Windows CE, they arguably had no net-savings. However, to the consumer and enterprise buyer, it was a simpler licensing scheme. Those enterprise buyers were more and more important to Microsoft. Larger and larger fleets gave them buying power and the line items with resellers showed it with an explosion in the number of options for licensing packs and tiers. But feature-wise Microsoft had spent the Microsoft NT and Windows 2000-era training thousands of engineers on how to manage large fleets of Windows machines as Microsoft Certified Systems Engineers (MCSE) and other credentials. Deployments grew and by the time XP was released, Microsoft had the lions' share of the market for desktop operating systems and productivity apps. XP would only cement that lead and create a generation of systems administrators equipped to manage the platform, who never knew a way other than the Microsoft way. One step along the path to the MCSE was through servers. For the first couple of years, XP connected to Windows 2000 Servers. Windows Server 2003, which was built on the Windows NT 5.2 kernel, was then released in 2003. Here, we saw Active Directory cement a lead created in 2000 over servers from Novell and other vendors. Server 2003 became the de facto platform for centralized file, print, web, ftp, software  time, DHCP, DNS, event, messeging, and terminal services (or shared Remote Desktop services through Terminal Server). Server 2003 could also be purchased with Exchange 2003. Given the integration with Microsoft Outlook and a number of desktop services, Microsoft Exchange.  The groupware market in 2003 and the years that followed were dominated by Lotus Notes, Novell's GroupWise, and Exchange. Microsoft was aggressive. They were aggressive on pricing. They released tools to migrate from Notes to Exchange the week before IBM's conference. We saw some of the same tactics and some of the same faces that were involved in Microsoft's Internet Explorer anti-trust suit from the 1990s. The competition to Change never recovered and while Microsoft gained ground in the groupware space through the Exchange Server 4.0, 5.0, 5.5, 2000, 2003, 2007, 2010, 2013, and 2016 eras, by Exchange 2019 over half the mailboxes formerly hosted by on premises Exchange servers had moved to the cloud and predominantly Microsoft's Office 365 cloud service. Some still used legacy Unix mail services like sendmail or those hosted by third party providers like GoDaddy with their domain or website - but many of those ran on Exchange as well. The only company to put up true competition in the space has been Google. Other companies had released tools to manage Windows devices en masse. Companies like Altiris sprang out of needs for companies who did third party software testing to manage the state of Windows computers. Microsoft had a product called Systems Management Server but Altiris built a better product, so Microsoft built an even more robust solution called System Center Configuration Management server, or SCCM for short, and within a few years Altiris lost so much business they were acquired by Symantec. Other similar stories played out across other areas where each product competed with other vendors and sometimes market segments - and usually won. To a large degree this was because of the tight hold Windows had on the market. Microsoft had taken the desktop metaphor and seemed to own the entire stack by the end of the Windows XP era. However, the technology we used was a couple of years after the product management and product development teams started to build it. And by the end of the XP era, Bill Gates had been gone long enough, and many of the early stars that almost by pure will pushed products through development cycles were as well. Microsoft continued to release new versions of the operating systems but XP became one of the biggest competitors to later operating systems rather than other companies. This reluctance to move to Vista and other technologies was the main reason extended support for XP through to 2012, around 11 years after it was released. 

Carine Clark is the President and CEO of Banyan, and a three-time president and CEO of high-growth tech companies, specializing in helping companies scale from $10 million to $100 million and more. Her reputation as a data-driven marketing executive at Novell, Altiris and Symantec opened doors to lead Allegiance, MartizCX, and Banyan as president and CEO. She attributes her success to building an abundant team culture, demonstrating that companies accelerate their growth when they multiply their people.As a cancer survivor, Clark channels her deep appreciation for life and relationships into advocating that tech professionals pay it forward by mentoring young people. In addition, Clark serves on the Board of Directors of Domo (NASDAQ: DOMO), the Executive Boards of GOED (The Utah Governor's Office of Economic Development), and Silicon Slopes, a non-profit helping Utah's tech community thrive. She has received numerous awards including the EY Entrepreneur Of The Year® Award in the Utah Region and Utah Business Magazine's CEO of the Year.Clark earned a bachelor's degree in organizational communications and an MBA from Brigham Young University and enjoys traveling, exploring, and doing hard things with her family.

Welcome to the History of Computing Podcast, where we explore the history of information technology. Because understanding the past prepares us for the innovations of the future! Todays episode is on the History of Symantec. This is really more part one of a part two series. Broadcom announced they were acquiring Symantec in August of 2019, the day before we recorded this episode. Who is this Symantec and what do they do - and why does Broadcom want to buy them for 10.7 Billion dollars? For starters, by themselves Symantec is a Fortune 500 company with over $4 billion dollars in annual revenues so $10.7 Billion is a steal for an enterprise software company. Except they're just selling the Enterprise software division and keeping Norton in the family. With just shy of 12,000 employees, Symantec has twisted and turned and bought and sold companies for a long time. But how did they become a Fortune 500 company? It all started with Eisenhower. ARPA or the Advanced Research Projects Agency, which would later add the word Defense to their name, become DARPA and build a series of tubes call the interweb. While originally commissioned so Ike could counter Sputnik, ARPA continued working to fund projects in computers and in the 1970s, this kid out of the University of Texas named Gary Hendrix saw that they were funding natural language understanding projects. This went back to Turing and DARPA wanted to give some AI-complete a leap forward, trying to make computers as intelligent as people. This was obviously before Terminator told us that was a bad idea (pro-tip, it's a good idea). Our intrepid hero Gary saw that sweet, sweet grant money and got his PhD from the UT Austin Computational Linguistics Lab. He wrote some papers on robotics and the Stanford Research Institute, or SRI for short. Yes, that's the same SRI that invented the hosts.txt file and is responsible for keeping DNS for the first decade or so of the internet. So our pal Hendrix joins SRI and chases that grant money, leaving SRI in 1980 with about 15 other Stanford researchers to start a company they called Machine Intelligence Corporation. That went bust and so he started Symantec Corporation in 1982 got a grant from the National Science foundation to build natural language processing software; it turns out syntax and semantics make for a pretty good mashup. So the new company Symantec built out a database and some advanced natural language code, but by 1984 the PC revolution was on and that code had been built for a DEC PDP so could not be run on the emerging PCs in the industry. Symantec was then acquired by C&E Software short for the names of its founders, Dennis Coleman and Gordon Eubanks. The Symantec name stayed and Eubanks became the chairman of the board for the new company. C&E had been working on PC software called Q&A, which the new team finished and then added natural language processing to make using the tools easier to use. They called that “The Intelligent Assistant” and they now had a tool that would take them through the 80s. People swapped rolls, and due to a sharp focus on sales they did well. During the early days of the PC, dealers - or small computer stores that were popping up all over the country, were critical to selling hardware and software. Every Symantec employee would go on the road for six days a week, visiting 6 dealers a day. It was grueling but kept them growing and building. They became what we now call a “portfolio” company in 1985 when they introduced NoteIt, a natural language processing tool used to annotate docs in Lotus 1-2-3. Lotus was in the midst of eating the lunch of previous tools. They added another devision and made SQZ a Lotus 1-2-3 spreadsheet tool. This is important, they were a 3 product company with divisions when in 1987 they got even more aggressive and purchased Breakthrough Software who made an early project management tool called TimeLine. And this is when they did something unique for a PC software company: they split each product into groups that leveraged a shared pool of resources. Each product had a GM that was responsible for the P&L. The GM ran the development, Quality Assurance, Tech Support, and Product Market - those teams reported directly to the GM, who reported to then CEO Eubanks. But there was a shared sales, finance, and operations team. This laid the framework for massive growth, increased sales, and took Symantec to their IPO in 1989. Symantec purchased what was at the time the most popular CRM app called ACT! In 1993 Meanwhile, Peter Norton had a great suite of tools for working with DOS. Things that, well, maybe should have been built into operating systems (and mostly now are). Norton could compress files, do file recovery, etc. The cash Symantec raised allowed them to acquire The Peter Norton Company in 1999 which would completely change the face of the company. This gave them development tools for PC and Mac as Norton had been building those. This lead to the introduction of Symantec Antivirus for the Macintosh and called the anti-virus for PC Norton Antivirus because people already trusted that name. Within two years, with the added sales and marketing air cover that the Symantec sales machine provided, the Norton group was responsible for 82% of Symantecs total revenues. So much so that Symantec dropped building Q&A because Microsoft was winning in their market. I remember this moment pretty poignantly. Sure, there were other apps for the Mac like Virex, and other apps for Windows, like McAfee. But the Norton tools were the gold standard. At least until they later got bloated. The next decade was fast, from the outside looking in, except when Symantec acquired Veritas in 2004. This made sense as Symantec had become a solid player in the security space and before the cloud, backup seemed somewhat related. I'd used Backup Exec for a long time and watched Veritas products go from awesome to, well, not as awesome. John Thompson was the CEO through that decade and Symantec grew rapidly - purchasing systems management solution Altiris in 2007 and got a Data Loss Prevention solution that year in Vontu. Application Performance Management, or APM wasn't very security focused so that business until was picked up by Vector Capital in 2008. They also picked up MessageLabs and AppStream in 2008. Enrique Salem replaced Thompson and Symantec bought Versign's CA business in 2010. If you remember from our encryption episode, that was already spun off of RSA. Certificates are security-focused. Email encryption tool PGP and GuardianEdge were also picked up in 2010 providing key management tools for all those, um, keys the CA was issuing. These tools were never integrated properly though. They also picked up Rulespace in 2010 to get what's now their content filtering solution. Symantec acquired LiveOffice in 2012 to get enterprise vault and instant messaging security - continuing to solidify the line of security products. They also acquired Odyssey Software for SCCM plugins to get better at managing embedded, mobile, and rugged devices. Then came Nukona to get a MAM product, also in 2012. During this time, Steve Bennett was hired as CEO and fired in 2014. Then Michael Brown, although in the interim Veritas was demerged in 2014 and as their products started getting better they were sold to The Carlyle Group in 2016 for $8B. Then Greg Clark became CEO in 2016, when Symantec purchased Blue Coat. Greg Clark then orchestrated the LifeLock acquisition for $2.3B of that $8B. Thoma Bravo then bought CA business to merge with DigiCert in 2017. Then in 2019 Rick Hill became CEO. Does this seem like a lot of buying and selling? It is. But it also isn't. If you look at what Symantec has done, they have a lot of things they can sell customers for various needs in the information security space. At times, they've felt like a holding company. But ever since the Norton acquisition, they've had very specific moves that continue to solidify them as one of the top security vendors in the space. Their sales teams don't spend six days a week on the road and go to six customers a day, but they have a sales machine. And the've managed to leverage that to get inside what we call the buying tornado of many emergent technologies and then sell the company before the tornado ends. They still have Norton, of course. Even though practically every other product in the portfolio has come and gone over the years. What does all of this mean? The Broadcom acquisition of the enterprise security division maybe tells us that Symantec is about to leverage that $10+ billion dollars to buy more software companies. And sell more companies after a little integration and incubation, then getting out of it before the ocean gets too red, the tech too stale, or before Microsoft sherlocks them. Because that's what they do. And they do it profitably every single time. We often think of how an acquiring company gets a new product - but next time you see a company buying another one, think about this: that company probably had multiple offers. What did the team at the company being acquired get out of this deal? And we'll work on that in the next episode, when we explore the history of Broadcom. Thank you for sticking with us through this episode of the History of Computing Podcast and have a great day!

Guest Bio:Carine Clark is a three-time president and CEO of high-growth tech companies, specializing in helping companies scale from $10 million to $100 million or more. Her reputation as a data-driven marketing executive at Novell, Altiris and Symantec opened doors to lead Allegiance, MartizCX and Banyan as president and CEO. She attributes her success to building an abundant team of teams culture, demonstrating that companies accelerate their growth when they multiply their people.​As a cancer survivor, Clark channels her deep appreciation for life and relationships into advocating that tech professionals pay it forward by mentoring young people. In addition, Clark serves on the executive boards of GOED (The Utah Governor's Office of Economic Development) and Silicon Slopes, a non-profit helping Utah's tech community thrive. She has received numerous awards including the EY Entrepreneur Of The Year® Award in the Utah Region and Utah Business Magazine's CEO of the Year. Clark earned a bachelor's degree in organizational communications and an MBA from Brigham Young University and enjoys traveling, exploring and doing hard things with her family.

This podcast features Carine Clark, the president and CEO of MaritzCX, a market-leading company that gives businesses the power to see and act on the experiences of every individual customer in real time. Carine is one of the most powerful and inspirational executives in our market, and we are grateful for the time and insights that she shared with us. This podcast will inspire you! Carine Clark has a history of building successful software companies and powerful teams for MaritzCX, Symantec, Altiris, and Novell. She had the vision to acquire Allegiance and merge it with Maritz Research to create a more powerful company called MaritzCX. Prior to MaritzCX, Carine took Symantec’s marketing, branding, and communications to a new level as their SVP and Chief Marketing officer. Carine’s unique talent in driving sales growth was an important factor in establishing Altiris as one of the fastest growing technology companies in the world, growing revenues from $62 million to $230 million in just four years. Carine’s numerous awards include being named as the 2016 Ernst & Young Entrepreneur of the Year for the Utah Region and the 2015 CEO of the Year by Utah Business magazine. Just recently, the Utah Technology Council announced that Carine will be inducted into the UTC Hall of Fame during their September 30th gala at the Grand America Hotel. Carine graduated with a Bachelors of Arts degree in organizational communications and with an MBA, both from Brigham Young University.

THE CHALLENGE Advancements in consumer product and delivery experiences have set high expectations for corporate IT. Today’s employees expect the service desk to know everything about everything connected to the corporate network, and to provide real time delivery on requests. The employees are often disappointed by opaque handoffs, unexplained delays, and lack of consistency. IT’s default solution is to task more people with more work, which usually exaggerates the issues rather than alleviating them. Simply put, IT is over-worked and under-automated. One specific example of this problem is the request and delivery of software to employees. The current online shopping experience that employees use sets an expectation of immediate product delivery upon request. However, most IT organization lacks the automation and integration to meet these expectations; instead they rely upon manual action to fulfill the employee’s request. THE SOLUTION ITS Partners solves this issue with an actionable integration between ServiceNow and Altiris. This integration allows for the import of Altiris Configuration Item data into ServiceNow as well as the automation of Altiris tasks called from ServiceNow. The integration is compatible with Altiris 7 to 7.5. Import Altiris Computer Configuration Items (CIs) along with related drives, network adapters and installed software.  The import utilizes ServiceNow Import Sets and runs on a schedule. The CIs are imported to the ServiceNow CMDB in the following classes: Computer, Disk, Network Adapter and Software. Automation occurs by executing an Altiris task from a link on a form or from a Service Catalog request. Automation examples include triggering computer reboots from an Incident or automatically installing software upon a Service Catalog request. This uses a web service call and ServiceNow Workflow to call Altiris. ServiceNow Orchestration is not required. Features of the Actionable Integration: ServiceNow to Altiris:   *Import Core Data – Computers Data from Altiris 7.5      *With related Installed Software, Physical and Virtual Disks, & Network Adapters *Execute Altiris tasks on Computers managed by Altiris and imported from Altiris      *From a link within an Incident record      *From a link within a Computer record      *From a Service Catalog Item request for Software with automated task deliver from Altiris

This video goes in depth to compare asset data with inventory data in Altiris Asset Management Suite.

THE CHALLENGE: Advancements in consumer product and delivery experiences have set high expectations for corporate IT. Today’s employees expect the service desk to know everything about everything connected to the corporate network, and to provide real time delivery on requests. The employees are often disappointed by opaque handoffs, unexplained delays, and lack of consistency. IT’s default solution is to task more people with more work, which usually exaggerates the issues rather than alleviating them. Simply put, IT is over-worked and under-automated.  One specific example of this problem is the request and delivery of software to employees. The current online shopping experience that employees use sets an expectation of immediate product delivery upon request. However, most IT organization lacks the automation and integration to meet these expectations; instead they rely upon manual action to fulfill the employee’s request. THE SOLUTION: ITS Partners solves this issue with an actionable integration between ServiceNow and Altiris. This integration allows for the import of Altiris Configuration Item data into ServiceNow as well as the automation of Altiris tasks called from ServiceNow. The integration is compatible with Altiris 7 to 7.5.  Import Altiris Computer Configuration Items (CIs) along with related drives, network adapters and installed software. The import utilizes ServiceNow Import Sets and runs on a schedule. The CIs are imported to the ServiceNow CMDB in the following classes: Computer, Disk, Network Adapter and Software. Automation occurs by executing an Altiris task from a link on a form or from a Service Catalog request. Automation examples include triggering computer reboots from an Incident or automatically installing software upon a Service Catalog request. This uses a web service call and ServiceNow Workflow to call Altiris. ServiceNow Orchestration is not required. Features of the Actionable Integration: ServiceNow to Altiris • Import Core Data – Computers Data from Altiris 7.5 • With related Installed Software, Physical and Virtual Disks, & Network Adapters • Execute Altiris tasks on Computers managed by Altiris and imported from Altiris • From a link within an Incident record • From a link within a Computer record • From a Service Catalog Item request for Software with automated task deliver from Altiris Other Actionable Integrations by ITS Partners • ServiceNow to Symantec Data Loss Prevention (DLP) • ServiceNow to Symantec Endpoint Protection (SEP) • ServiceNow to Symantec Control Compliance Suite (CCS) • ServiceNow to Microsoft System Center 2012 R2 Configuration Manager (SCCM) more information at www.itsdelivers.com

Over the last few months, ITS has added more than 12 certified ServiceNow engineers, successfully completed multiple implementations and have dedicated trainers who are ITIL certified and ServiceNow approved. In addition to being one of only a select few partners in the US with Resale and Service implementation capability, ITS has 3 core areas of focus when it comes to our ServiceNow practice: Asset Management / Workflow Management Services – allowing you to go from where you are today to where you want to be tomorrow Bi Directional Integration between end point management systems to leverage your existing Altiris/Symantec or Microsoft SCCM environment ITIL certification trainers who can conduct broad based regional classes or dedicated in house sessions Find out why so many companies have made the switch and how their IT staff is now better equipped to proactively deliver more value rather than reacting to fire after fire during this demo.

In this video, Aaron Hudson of ITS Partners will demonstrate how you can leverage the power of your existing Altiris infrastructure within the ServiceNow platform.  As an endpoint management customer, you are likely to have valuable resource data and processes already defined that you would like to take advantage of within ServiceNow. Our Automation team has come to the rescue and developed an integration project that is sure to maximize your efficiency and ROI by eliminating swivel chair tasks required when working in both systems. This video will discuss: What data can be pulled from Altiris and reflected in my ServiceNow platform? Can I take action on those resources such as automating software delivery? How can I make my ServiceNow technicians more efficient without granting unnecessary permissions? Can I see how Automation works within the ServiceNow platform?

It is almost here! You read that correctly, Altiris 7.5′s release is right around the corner. We are so excited to be part of this big release. The Altiris experts from ITS will review the 7.5 top reasons everyone should consider upgrading to the Altiris 7.5 platform. We will provide an overview of the features and capabilities that are new to the 7.5 platform as well as how those will enable better management of your IT environment. Okay, enough with the pleasantries you say? What are we actually going to talk about? Here is what we will be covering: Cloud Enabled Management Deployment Solution Macintosh Management Performance Platform Support Automation In-place upgrade iPad App

Deployment Solution (DS) 7.5 from Symantec boasts numerous improvements over previous releases. Here is a field review of some key improvements, and a few good reasons for 7.1 customers and 6.9 customers alike, to consider 7.5 in their upgrade plans.

The endpoint management experts at ITS Partners will walk you through the process changes required to successfully execute on the migration of your Windows endpoints and Microsoft Office installations. They will cover: *Review of EOL support announcements from Microsoft*Overview of version migration paths for Windows Operating System*Overview of version migration paths for Microsoft Office*Accounting for your Mac endpoints during the migration*Gotchas for infrastructure services like Deployment Services, Exchange and Sharepoint*Preview of ITS tools & processes for managing & automating migrations Microsoft will end their support for Windows XP and Office 2003 on April 8, 2014. With just over thirteen months remaining, approximately 40% of all users are still using XP and/or Office 2003. Is your company in this boat? Are you using either Symantec or Microsoft as your system management tool? We know migrating can be an expensive and time consuming process. Check out this video and find out how ITS Partners may be able to help!

One of the great features of Symantec Endpoint Protection is the flexibility offered for distribution and deployment. Combined with the fact that many endpoint management professionals are called upon to help ensure the security of the workstations and servers they manage every day, there's a need to understand the different ways in which you can help improve the security posture of your enterprise. In this video Troy Whittaker, Principal Architect for ITS Partners, walks you through the deployment of the Symantec Endpoint Protection v12.1 client in four real-world scenarios: 1. Direct push from the Symantec Endpoint Protection Manager v12.1 Console 2. As a Quick Delivery from the Symantec Management Platform v7.1 (Altiris) Console 3. As a Managed Software Delivery from the Symantec Management Platform v7.1 (Altiris) Console 4. As a package deployment from the Microsoft System Center 2012 Configuration Manager In addition to the deployment scenarios, we will also show you how to package the SEP client in both the Symantec Management Platform and Microsoft System Center Configuration Manager environments.

Altiris Deployment Solution from Symantec: Reduce the time and cost of deploying and managing IT devices. Join Charles Ruffino, from ITS, as he presents on Symantec’s Altiris Deployment Solution. We will show you how Symantec’s Deployment Solution can save you time, money and lost hair. Altiris Deployment Solution from Symantec helps reduce the cost of deploying and managing servers, desktops, and notebooks from a centralized location in your environment. The solution offers OS deployment, configuration, PC “personality” migration, and software deployment across hardware platforms and OS types, including Microsoft® Windows® 7 and Windows Server® 2008. Deployment Solution helps reduce end-user downtime by automating the deployment process and increases IT efficiency through automated, repeatable deployment processes.

As the responsibilities of IT Departments continue to expand, there is a growing need. You purchased Symantec software, and while it seems to be working fine, you may find yourself and/or your company looking at one of three different scenarios. First, you know the software is working correctly. However, you know the software is also capable of more and there are additional benefits available if you had the knowledge and/or time to dedicate to this. Second, it seems like the software is working correctly, and you really have no idea if there are other benefits available. Third, the software is functioning correctly, but it does not seem to be fitting well in your environment or with your current processes. The Support and Engineer Team at ITS contains over 40 experts in all things Symantec. We understand these scenarios and the frustrations they can cause. In this short webcast, we will review how ITS can provide assistance to you and your team in all three of these areas.

How can you do a better job of managing server provisioning? If you use tool sets like Altiris, you can automate the process to deploy thousands of systems faster and easier. This podcast features Christopher Casias, Senior Systems Engineer in the core engineering team at Dell. In it you’ll hear best practices learned at Dell and thousands of its customers on how to save time and money, while at the same time increasing your ability to deploy your IT staff to work on more mission critical projects.