Podcasts about mcse

Today's mashup episode recorded from the NMFTA Conference features two incredible guests, Piyush Panchal of IANA and Joe Ohr of NMFTA! Our guests focus on the critical data management practices necessary for securing sensitive information in the transport industry, the evolving cybersecurity threats facing critical infrastructure, the importance of comprehensive training, awareness programs for staff, and collaboration among industry players, and fostering greater cybersecurity awareness and testing protocols within the industry. This is another episode you shouldn't miss!   About Piyush Panchal Piyush Panchal is the Assistant Vice President of Information Technology at the Intermodal Association of North America(IANA). He's been associated with IANA for about 15 years, and overall, he has 21+ years of IT experience in software development, system architecture, project management, and cloud infrastructure management.  He led many IT projects, transformed legacy applications into modern architecture, consistently optimized IT operations, and elevated the technological landscape for IANA. He's recently tasked to oversee IANA's security landscape and elevate the overall security posture of IANA's IT infrastructure in the cloud. Visit IANA website at https://intermodal.org/.     About Joe Ohr Joe Ohr has more than two decades of experience in technical operations, customer success management, customer support, and product support. Currently serving as the Chief Operating Officer for the National Motor Freight Traffic Association, Inc. (NMFTA)™, he plays a pivotal role in helping to advance the industry through digitization, classification, and cybersecurity. Prior to Ohr's role at NMFTA, he served as in numerous engineering and operations positions at Qualcomm and Eaton, and most recently held the position of Senior Vice President of Operations/Customer Experience at Omnitracs. Throughout his career, Ohr has provided strategic guidance, vision, and a roadmap for addressing long-term customer challenges. He has played a key role in accelerating revenue growth and has collaborated closely with IT, product, and engineering teams to foster stronger partnerships with strategic customers and peers. Additionally, Ohr has overseen post sales customer support and service teams, as well as operations, managing a workforce of over 400 individuals. He holds multiple certifications such as CCNA from Cisco and MCSE from Microsoft and earned his Bachelor of Science in Education from the Ohio State University. Due to his contributions to the industry, he earned a spot in the Inner Circle in 2015 and 2018 from Qualcomm and Omnitracs. To learn more about NMFTA's future events and what they do, visit https://nmfta.org/.  

Students: this is a hybrid event. You are strongly encouraged to attend in-person. Location:  STEW G52 (Suite 050B) WL Campus.  Everyone knows that multi-factor authentication (MFA) is more secure than a simple login name and password, but too many people think that MFA is a perfect, unhackable solution. It isn't! I can send you a regular phishing email and completely take control of your account even if you use a super-duper MFA token or smartphone app. I can hack ANY MFA solution at least a handful of different ways, although some forms of MFA are more resilient than others. Attend this presentation and learn the 12+ ways hackers can and do get around your favorite MFA solution. The presentation will include a (pre-filmed) hacking demo and real-life successful examples of every attack type. It will end by telling you how to better defend your MFA solution so that you get maximum benefit and security. About the speaker: Roger A. Grimes, CPA, CISSP, CEH, MCSE, CISA, CISM, CNE, yada, yada, Data-Driven Defense Evangelist for KnowBe4, Inc., is the author of 14 books and over 1400 articles on computer security, specializing in host security and preventing hacker and malware attacks. Roger is a frequent speaker at national computer security conferences and was the weekly security columnist at InfoWorld and CSO magazines between 2005 - 2019. He has worked at some of the world's largest computer security companies, including, Foundstone, McAfee, and Microsoft. Roger is frequently interviewed and quoted in the media including Newsweek, CNN, NPR, and WSJ. His presentations are fast-paced and filled with useful facts and recommendations.

Joe Ohr and Joe Lynch discuss cyber threats and solutions in the supply chain. Joe Ohr is the Chief Operating Officer at The National Motor Freight Traffic Association (NMFTA), a nonprofit membership organization that represents the interests of less-than-truckload (LTL) carriers. Summary: Cyber Threats and Solutions in the Supply Chain Joe Ohr and Joe Lynch discuss cyber threats and solutions in the supply chain. Joe Ohr is the Chief Operating Officer at The National Motor Freight Traffic Association (NMFTA), a nonprofit membership organization that represents the interests of less-than-truckload (LTL) carriers. Joe and Joe discuss the critical role of cybersecurity in the supply chain, transportation, and logistics space. In our digital era, cyber threats like ransomware from organized, state-sponsored groups pose significant risks to global supply chains. With extensive connectivity across multi-tier supplier networks, stringent authentication, encryption, and zero-trust models are crucial for secure data sharing and mitigating vulnerabilities. The rise of cargo theft through cybersecurity loopholes demands robust countermeasures like two-factor authentication and restricted access controls. As cybersecurity becomes a necessity for critical industries, we explore strategies, predictions, API security, and securing legacy maintenance software. This information offers valuable insights for cybersecurity professionals. The NMFTA Cybersecurity Conference, happening October 27-29, 2024, is the premier event for trucking and supply chain cybersecurity professionals. Join industry leaders to discuss and learn about the latest threats, solutions, and best practices to protect North America's vital supply chain. #CybersecurityInLogistics #SupplyChainResilience #FightingRansomware About Joe Ohr Joe Ohr has more than two decades of experience in technical operations, customer success management, IT, customer support, and product support. Currently serving as the Chief Operating Officer for the National Motor Freight Traffic Association, Inc. (NMFTA)™, he plays a pivotal role in helping to advance the industry through digitization, classification, and cybersecurity. Prior to Ohr's role at NMFTA, he served as in numerous IT, engineering and operations positions at Qualcomm and Eaton, and most recently held the position of Senior Vice President of Operations/Customer Experience at Omnitracs. Throughout his career, Ohr has provided strategic guidance, vision, and a roadmap for addressing long-term customer challenges. He has played a key role in accelerating revenue growth and has collaborated closely with IT, product, and engineering teams to foster stronger partnerships with strategic customers and peers. Additionally, Ohr has overseen post sales customer support and service teams, as well as operations, managing a workforce of over 400 individuals. He holds multiple certifications such as CCNA from Cisco and MCSE from Microsoft and earned his Bachelor of Science in Education from the Ohio State University. Due to his contributions to the industry, he earned a spot in the Inner Circle in 2015 and 2018 from Qualcomm and Omnitracs. About NMFTA The National Motor Freight Traffic Association, Inc. (NMFTA™) is a non-profit membership organization headquartered in Alexandria, Virginia. It is the world's leading organization representing the interests of less-than-truckload (LTL) carriers. The association's membership is comprised of motor carriers operating in interstate, intrastate, and foreign commerce. NMFTA provides critical services to the industry in the form of classification standards, identification codes, digital operation standards, and support for cybersecurity within the industry. Key Takeaways: Cyber Threats and Solutions in the Supply Chain Insights into cyber threats and solutions in the supply chain industry NMFTA's role in promoting and advancing trucking through research, education, and lobbying Cybersecurity leader Joe Ohr's journey from teaching to IT and nonprofit cybersecurity Ransomware as a major cyber threat in transportation and logistics Increasing cybersecurity risks in global supply chains due to API connectivity Cargo theft risks through cybersecurity loopholes and mitigation strategies Cybersecurity becoming mandatory, with companies facing compliance challenges Timestamps (00:00:02) Cyber Threats and Solutions in Supply Chain (00:06:41) Continuing Business Operations After Cyber Attack (00:10:39) Joe Ohr's Background and Career Path (00:15:56) Ransomware Risks and Compliance Concerns (00:20:15) API Security and Deployment Challenges (00:24:51) Offshoring Considerations and Trimble Insight Conference (00:27:45) Cargo Theft and Cybersecurity Connections (00:33:40) NMFTA Cybersecurity Conference Overview (00:40:53) Data Sharing Concerns and Supply Chain Impacts (00:43:02) Compliance Mandates and Industry Expectations (00:46:38) Trimble Sponsorship and Conference Details (00:50:58) Closing Remarks on NMFTA Conference Learn More About Cyber Threats and Solutions in the Supply Chain Joe Ohr | Linkedin NMFTA | Linkedin NMFTA | Facebook NMFTA | Twitter/X NMFTA | Instagram NMFTA | YouTube Channel NMFTA NMFTA Cybersecurity Conference Simplifying the Complex: NMFC to Undergo Major Changes in 2025 with Keith Peterson | The Logistics of Logistics Episode Sponsor: Trimble Transportion 2024 Insight Tech Conference Revolutionizing the Road: Trimble's Tech Solutions with Kelly Williams | The Logistics of Logistics The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

How can we protect ourselves from cybercrimes and online fraudulent activities as transportation professionals? Let's hear it from NMFTA's Joe Ohr and their mission in cybersecurity and freight digitalization! Today, we'll cover the need for cloud and API security, the unique risks faced by businesses in the industry, the importance of secure freight visibility, and more!   About Joe Ohr Joe Ohr has more than two decades of experience in technical operations, customer success management, customer support, and product support. Currently serving as the Chief Operating Officer for the National Motor Freight Traffic Association, Inc. (NMFTA)™, he plays a pivotal role in helping to advance the industry through digitization, classification, and cybersecurity. Prior to Ohr's role at NMFTA, he served as in numerous engineering and operations positions at Qualcomm and Eaton, and most recently held the position of Senior Vice President of Operations/Customer Experience at Omnitracs. Throughout his career, Ohr has provided strategic guidance, vision, and a roadmap for addressing long-term customer challenges. He has played a key role in accelerating revenue growth and has collaborated closely with IT, product, and engineering teams to foster stronger partnerships with strategic customers and peers. Additionally, Ohr has overseen post sales customer support and service teams, as well as operations, managing a workforce of over 400 individuals. He holds multiple certifications such as CCNA from Cisco and MCSE from Microsoft and earned his Bachelor of Science in Education from the Ohio State University. Due to his contributions to the industry, he earned a spot in the Inner Circle in 2015 and 2018 from Qualcomm and Omnitracs. To learn more about NMFTA's future events and what they do, visit https://nmfta.org/.  

Nikki welcomes Danielle LaFleur to the podcast this week. Danielle is a transformative keynote speaker with 30 years of experience in Marketing, IT, Network Design, and Leadership Training. As the founder of Easy As Pie Design, she excels in strategic planning and AI integration for digital marketing. Danielle holds degrees from the University of Washington and multiple certifications, including Six Sigma and MCSE, and she is also an advocate for continuous improvement and technological innovation. Her talks provide insights and strategies for thriving in the digital and AI-driven business landscape. Nikki and Danielle discuss the delicate balance between cutting-edge AI tools, the human touch in business, and AI's impact on customer experiences and productivity. They talk about the nuances of AI evolution, from its current capabilities to the aspirations of Artificial General Intelligence (AGI). Tune in to learn how businesses can leverage AI to streamline processes, enhance customer interactions, and drive innovation, all while preserving authenticity and connection. Nikki and Danielle explore the concept of "prompt engineering," where precision in input parameters unlocks AI's full potential, and they also talk about the real-world examples of how AI optimizes tasks, from crafting landing pages to managing client interactions! With the transformative power of AI, listen in to this episode to discover the importance of ensuring personalized connections even with technological advancements. Gain insights into the evolving nature of work in this era of AI, where creativity, collaboration, and adaptability remain what's most important! Nikki invites you to join the Sales Maven Society. Take advantage of this opportunity for you and Nikki to work together. Bring your questions, concerns, and sales situations; she provides answers and guidance to boost your confidence. Join the Sales Maven Society here, click Join Today, and then checkout and use coupon code 47trial to get your first month for $47.00!   In This Episode: [00:37] - Nikki is interviewing Danielle LaFleur of Easy As Pie Design. [03:40] - Danielle argues that customer service relies on leveraging tools to prioritize personalized attention, with AI oversight ultimately being essential. [05:43] - AI evolves from matching human capabilities to surpassing them, ultimately aiming for autonomy. [07:38] - Nikki reveals that she uses AI in her business to expedite problem-solving and brainstorming during coaching sessions. [09:12] - Danielle uses AI to enhance client interactions, leveraging insights for tasks such as webpage design. [12:52] - Danielle argues that prompt engineering in using AI helps ensure quality results. [14:24] - Danielle adds that prompt engineering is important when it comes to directing AI, similar to onboarding an intern. [17:00] - Specify ChatGPT's role, client, desired outcomes, context, and criteria, and then prompt for relevant information. [18:05] - For effective AI guidance, Danielle advocates for defining roles, offering context, setting criteria, giving clear instructions, and including examples. [21:44] - Integrating AI into high-touch interactions depends on business model and personal capacity. [24:13] - Danielle touches upon how businesses adopt AI-driven customer service for empathetic, efficient assistance. [27:05] - Nikki argues that, for solopreneurs or small teams, leveraging AI like ChatGPT requires tailored strategies. [28:09] - Hume, which is powered by AI emotional recognition, transforms customer interactions by offering personalized assistance without direct involvement. [31:11] - Danielle explains how automatically organizing calls, noting actions, and facilitating quick information retrieval assists with managing projects. [34:45] - Embracing creativity as your greatest asset empowers innovation and challenges traditional norms. [37:17] - Danielle encourages listeners to recognize your uniqueness and creativity which will foster self-esteem and shape AI to amplify your skills. [40:50] - Discovering joy in various aspects of life, from sleeping to witnessing growth in collaborative environments, brings Danielle genuine joy. [42:20] - Danielle reveals that she loves to travel, which often surprises others with spontaneous day trips across continents. [43:43] - In executive consulting, Danielle analyzes companies, tailors AI solutions, and empowers businesses of all sizes. [45:16] - What's the best way to connect with Danielle? [46:25] - Danielle feels that Nikki's presence in her life is a blessing, transforming her sales process drastically for the better!   For more actionable sales tips, download the FREE Closing The Sale Ebook.   Find Nikki: Nikki Rausch nikki@yoursalesmaven.com Facebook | Twitter | LinkedIn | Instagram Sales Maven Society Work With Nikki Discussion To download free Resources from Nikki: www.yoursalesmaven.com/maven    Find Danielle: Easy As Pie Design LinkedIn  

How might we create the conditions and spaces for learning to be wild? Or maybe we need to un-create them for wildness?I speak to Jennifer D. Klein and Jill Ackers-Clayton. Jennifer has a broad background in global education and global partnership development, student-centered curricular strategies, diversity and inclusivity work, authentic assessment, and experiential, inquiry-driven learning. She has facilitated workshops in English and Spanish on four continents, providing strategies for high-quality, globally connected project-based learning in all cultural and socioeconomic contexts, with an emphasis on amplifying student voice and shifting school culture to support such practices. Jennifer has worked with organizations such as the Buck Institute for Education, the Center for Global Education at the Asia Society, The Institute for International Education, Fulbright Japan, What School Could Be, the Centre for Global Education, TakingITGlobal, and the World Leadership School, to name a few. Jennifer's first book, The Global Education Guidebook: Humanizing K–12 Classrooms Worldwide Through Equitable Partnerships, was published in 2017, and her second book, The Landscape Model of Learning: Designing Student-Centered Experiences for Cognitive and Cultural Inclusion, was released in 2022.Jill is an influential educator with nearly three decades of experience across a broad spectrum of the educational sector. Her journey began as a mathematics teacher, evolving into a technology expert after achieving her CCNA & MCSE certifications in Denver, Colorado. Her skills in managing school networks and teaching K-8 technology led her to significant roles in educational leadership. Her publication, "Developing Natural Curiosity through Project-Based Learning: Five Strategies for the PreK-3 Classroom," highlights her dedication to innovative education. As the Director of Education at VS America, her current role focuses on transforming learning environments, a crucial aspect of impacting student lives daily. This role involves collaborating with architectural firms, interior designers, and furniture vendors globally to create adaptable, flexible, and dynamic learning spaces.We discuss:

IT Setup & Cybersecurity w/ Luciano Aguayo of Redgear AZ TRT S05 EP07 (222) 2-18-2024  What We Learned This Week RedGear provides turnkey IT solutions for clients. Outsource IT to shift liability IT often an afterthought, when it should be a major priority - lifestyle of tech in a business Data is lifeblood of a company, need security Cybersecurity is just one part, need to monitor physical location, who has access, email, etc   Guest: Luciano Aguayo of Redgear https://redgear.com/     Luciano Aguayo is a Texas native, and an active member and contributor to the Southwest Technology community. His professional career spans a diverse industry portfolio and has held various titles and certifications at the senior engineering and senior management levels. Luciano specializes in designing and implementing turnkey complex infrastructure solutions. For the past 20 years Luciano has designed and implemented numerous infrastructures for regional and local school districts, has a diverse portfolio of local and international businesses, including the federal government, and key Southwest landmarks and attractions. After several years in the private sector and after building a loyal customer base, Luciano launched RedGear in 2016. RedGear is a regional business to business technology solutions company. Since its inception, RedGear has quickly grown to 4 locations, 50+ employees, and recently opened a regional office in Phoenix, Arizona. Luciano remains active in the technology industry helping oversee the portfolio of one of Southwest's largest developers. He also is an active member of El Paso Community College ITSC Advisory Committee He also owns and operates El Paso's newest carrier neutral datacenter. He brings effective and proven leadership and mentoring qualities and has an eye for detail when managing projects. He has a passion for technology, giving back to the community, and mentoring the future generations of Engineers. 20+ years experience in: Cisco CCNP Routing and Switching, Cisco Nexus Datacenter, CCNP Voice, CCDA, Cisco Security, Cisco WLAN, Cisco Unified Communications (VoIP), Citrix CCA, Citrix Xen Desktop, Citrix XenApp, MCSE, MCSA, Operating Systems Troubleshooting, Hardware/Software Troubleshooting, Advanced Windows Server Configuration and Troubleshooting, VM Ware, Enterprise Design, Implementation, solutions, IT Consulting, and much more.   RedGear RedGear provides professional technology services, equipment, and consulting in the Southwest US region. Our entire culture is built around supporting business infrastructures, while building relationships and delivering an exceptional customer service experience and always keeping our customers best interest a top priority. We've built our success by reputation, quality of work, professionalism, and always being there for clients every step of the way whenever they need us. Our services, certifications, experience, and expertise cover the entire spectrum of Information Technology that no other regional technology service provider can match. We manage all aspects of Technology so the customer can focus on running their business. Our company vision is based on delivering premier customer service by employing and retaining top talent that believes in our mission, we work hard to provide trusted, honest, immediate, and excellent IT services to every client, no matter how big or small. No more wondering what kind of support you will receive. Our staff is certified in numerous fields, to offer the upmost reliable support. Our experience is vast covering all sizes of organizations and industries.     Notes: Seg 2   Redgear     IT company responsible for security of their clients. IT is a lifestyle. RedGear value proposition is turkey solutions. They are your smart friend to help with tech.   Support IT for small businesses. They also have larger enterprise type clients. They act as a consultant, and can screen for a CTO or a CIO for a company.   IT should be a priority of companies yet, it is often an afterthought. Need to understand how to secure an IT room, not just in software, but also the actual room itself. Who has access?   RedGear works in the tech and security industry which is the backbone of all organizations and compliance. People hire RedGear to outsource and shift liability. IT in its simplest form is anything that you plug into the wall and connect to the Internet. It can also mean security.   Trust of your IT provider, and keeping business contingency. Question, businesses always have to answer is how long can they stay down with an interruption and survive. Plus what is their plan for data retention.   IT can be about network, connections, computers, hardware, and the actual Physical IT room. Can also deal in cyber security and password resets. IT has both software as well as hardware like servers and programming applications.   Luciano has 20+ years of experience working in IT and technology. Information Technology not always the priority of many companies but it really should be. Need a plan going forward to manage security and data in all businesses.   You have to determine what's going to be your budget based on the size of the business. Not uncommon to outsource to companies like RedGear. Also need to think about the physical aspects of IT, like is your room secure?   What type of energy your BTU air conditioner usage are you using? Who has control, how cool is it. Who has access to the room? What is your electrical circuit set up?   Do you have redundancy? Or electrical circuit separate and dedicated to the IT. What is your data or cloud storage like?     Seg 3   IT is the backbone of many organizations and should be a priority.   Need to hire trustworthy people, as well as outsource IT to trustworthy companies. There's no perfect set up. Unfortunately, security breaches are more question of When, and not if.   One of the worst stories about IT Luciano ever heard of was the janitor storage closet was the same as the IT room. Another issue with a lot of IT rooms is they don't have good cooling. IT should be a separate room with good security.   You want to also have video security and badge access. Physical access of an IT room is very underrated. Security is the biggest threat to the end-user. You have to know when a breach happens.   How did it happen? It could be software but often it's actually the employees as a threat. They need to pay attention to what is going on and types of emails they get.   Also, sometimes security breaches are an inside job. Companies need to test and educate their staff about IT.   Once Malware gets in to the system it can take over accounts and send email as the person. Phishing scams unfortunately are still very popular with emails.   Good email security typically will filter out malicious emails. Then you waitlist your contact, so you know who it's OK to email. All these need to examine emails.     Seg 4   IT reviews & monitors compliance, so a company must determine a budget.   Data is the gold of companies now. Data contains the companies processes, industry secrets, and private employee and customer info. It is crucial to have a backup of company data, typically onsite and secured, plus offsite in the cloud. You'll always want to build in redundancy and have backup servers for data.   Good IT set up will have disaster recovery. As for the physical set up and protecting data, you want to be aware of how your sprinkler system is set up. You always have to guard against disgruntled employees, who could steal or delete company data.   Your IT provider needs to know the industry and have good experience to engineer the proper solution.   RedGear has worked with some top level clients, including the DEA in Washington DC on a federal level. Their cyber security needs to be top-of-the-line.   It is not in common for the average big company to deal with corporate attacks where hackers try to steal data, and then even hold it hostage for ransom.   Common practice nowadays is for a business to have cyber security liability insurance. The application for the insurance will ask about the physical environment and the set up of the IT and data.   The medical industry has updated cyber and HIPAA compliance. It is essential to have good IT, hospitals and any major medical office.   RedGear is your IT smart friends. They will always give you recommendations of good better and best.         Seg 1. – Related IT Clips from:   Phishing, Malware & Cybersecurity - Try Not to Get Pwned - BRT S02 EP47 (94) 11-21-2021   What We Learned This Week:   Have I been Pwned? Means have I been breached / hacked – did someone hack my email or website Phishing – most common type of email threat, like when you receive a strange email with a link – Do Not Open – DELETE (and alert other office staff of the email) Ramsonware – hack your website, or data – hold it hostage for an extortion ‘ransom' payment Dark Web – where stolen data, & info is being bought & sold VPN Connections – direct and secure   Guests: Vince Matteo, Seven Layer Networks, Inc. https://sevenlayers.com/   There are many different types of cyber attacks from a password breach, website hack to email phishing scams. Vince Matteo of Seven Layers (.com) gives advice on what to be on the lookout for, tips for protection, and some reference sites for more info. We discuss Email Phishing scams, spearphishing attack, password breaches, website hacks, data breaches, ramsonware, software and VPNs.   Full Show: HERE       Cybersecurity, Disruption, Blockchain & Terrorism w Ari Redbord of TRM Labs - BRT S02 EP31 (78) 8-1-2021     What We Learned This Week Cybersecurity is extremely important industry for national security TRM Labs startup in cyber-security, monitors blockchain OFAC - Gov't administers economic and trade sanctions Ransomeware – specific breach, takeover of a computer system, holds data hostage Programatic Money Laundering – bad guys create new addresses, create ‘shell' companies Guest: Ari Redbord, Head of Legal and Government Affairs w/ TRM Labs https://www.linkedin.com/in/ari-redbord-4054381b4/ https://www.trmlabs.com/post/trm-labs-appoints-ari-redbord-as-head-of-legal-government-affairs   Ari is formerly a US Attorney, and worked in the Treasury Department, now advises the Government on cybersecurity, and Blockchain. Cybersecurity is a fast growing and extremely important industry for national security, and corporate interests. There are Nation States acting as bad players in the cyber realm and targeting the US Government and US business. We discuss the advancements in technology on cyber crime, blockchain, crypto, and online fraud. How is the FBI dealing with Ransomware, and other cyber attacks on prime targets like the Colonial Pipeline, or other big corps. What Regulations are coming in banking, and Fintech, with KYC (Know Your Customer), plus the big banks like JP Morgan Chase and Goldman are on board.  What the blockchain ledger can help solve in security, to monitor criminal activity in real time with the help of crypto exchanges like Coinbase.  Lastly, what TRM Labs does for clients, how they advise, operate, and who they work with.     Notes: TRM Labs – blockchain security biz, works with law enforcement and businesses. Financial exchanges and Regulators. Monitor cyber-security - TRM – startup, 3 yrs old, Ari joined 2021. Monitor risk in crypto currency.     Full Show: HERE     Best of Biotech from AZ Bio & Life Sciences to Jellatech: HERE   Biotech Shows: HERE   AZ Tech Council Shows:  https://brt-show.libsyn.com/size/5/?search=az+tech+council *Includes Best of AZ Tech Council show from 2/12/2023     ‘Best Of' Topic: https://brt-show.libsyn.com/category/Best+of+BRT     Thanks for Listening. Please Subscribe to the BRT Podcast.     AZ Tech Roundtable 2.0 with Matt Battaglia The show where Entrepreneurs, Top Executives, Founders, and Investors come to share insights about the future of business.  AZ TRT 2.0 looks at the new trends in business, & how classic industries are evolving.  Common Topics Discussed: Startups, Founders, Funds & Venture Capital, Business, Entrepreneurship, Biotech, Blockchain / Crypto, Executive Comp, Investing, Stocks, Real Estate + Alternative Investments, and more…    AZ TRT Podcast Home Page: http://aztrtshow.com/ ‘Best Of' AZ TRT Podcast: Click Here Podcast on Google: Click Here Podcast on Spotify: Click Here                    More Info: https://www.economicknight.com/azpodcast/ KFNX Info: https://1100kfnx.com/weekend-featured-shows/     Disclaimer: The views and opinions expressed in this program are those of the Hosts, Guests and Speakers, and do not necessarily reflect the views or positions of any entities they represent (or affiliates, members, managers, employees or partners), or any Station, Podcast Platform, Website or Social Media that this show may air on. 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Emamoke (Emo) Ikede's passion is teaching people how to quickly become debt free by reducing their monthly expenses. By reputation, he is frequently invited to speak to various business, community and school groups on this topic.In 2014, he started the "MoneyWorld" conference as a collaboration between industry experts to teach people how to manage their money. He is an MBA graduate, founder of EjiTech Group, and author of a 'How to Save Money' blog (https:www.ejitech.com/howtosavemoney).He enjoys spending time with his lovely wife and daughter and looks forward to family vacations spent in exotic locales.He started EjiTech to show people how making small changes to their financial, personal and business habits produces positive outcomes and a brighter future.At EjiTech, he measures his success by how well their customers succeed.He has started a "Lessons from Leaders" YouTube series.https://www.youtube.com/@EjiTechVisit his website here:https://ejitech.com/#galeforcewins is an inspirational podcast with New episodes every Tuesday evening on Youtube or wherever you get your podcasts.We also launched Gale Force Wins on the Rogers Television Network in St. John's on January 31st 2023 with a series of 12 episodes.You can also visit https://galeforcewins.com/To message Gerry visit: https://www.linkedin.com/in/gerrycarew/To message Allan visit: https://www.linkedin.com/in/allanadale/

I was cleaning out my desk over the weekend and found some old relics of my professional past. I found a mix of trinkets, awards, business cards, certifications, and some old floppy disks. I flipped through the disks and found this exam preparation software for the Networking Essentials exam, which was part of the Microsoft Certified Systems Engineer NT 4.0 certification. I passed this exam back in 1998 and completed the entire certification for MCSE in 1999. That was 25... Read More Read More The post What You've Learned Matters a Little. What You've Learned Lately Matters a Lot. appeared first on Zach on Leadership.

Special Guest: Gerald Leonard: Founder of the Leonard Productivity Intelligence Institute Gerald offers a unique productivity approach to accomplishing more every day. Gerald J. Leonard PMP, PfMP, and a C-IQ Coach; he's the Publishing Editor, CEO, and Founder of the Leonard Productivity Intelligence Institute, as well as the CEO of Turnberry Premiere, a strategic project portfolio management and IT governance firm based in Washington, DC. Gerald is also an Author, TEDx Speaker, Management guru, and a Bass player. He brings all these traits and skills into his presentations and interviews. Gerald is the author of A Symphony of Choices (A Business Parable), Culture Is The Bass, and Workplace Jazz. During the last 25+ years, Gerald has worked as an IT Project Management consultant and earned his PfMP, PMP, MCSE, and a Certification in Conversational Intelligence (C-IQ) Coaching. He has acquired Project Management and Business Intelligence certifications from the University of California, Berkeley; Theory of Constraints Portfolio Management from the Goldratt Institute, Executive Leadership from Cornell University; and The Wharton School: Entrepreneurship Acceleration Program. Find out more at https://productivityintelligenceinstitute.com/productivity-smarts-podcast/ Listen Live (Archive Available) Host: Jo Moffatt

The podcast by project managers for project managers. Learn from the intriguing parallels between a jazz ensemble and an effective project team. Gerald J. Leonard demonstrates that music and project management share common principles as he offers a unique perspective on fostering a high-performing project team through the integration of music, productivity, workplace culture, and neuroscience. Table of Contents 01:41 … Combining Jazz and Project Management05:12 … Gerald the Author07:31 … Incorporating Jazz and Project Management09:39 … A Cadence to Managing Projects11:50 … Recognizing the Traits13:57 … Mentoring and Coaching14:52 … Kevin and Kyle16:10 … Jazz and Productivity20:01 … Gerald's Recovery Story23:04 … The Pomodoro Technique and Flow26:03 … Motivation and Accountability31:23 … Employee Burnout34:33 … Getting into the Right Rhythm36:08 … Contact Gerald37:42 … Closing GERALD LEONARD:  ...it's like playing jazz where things are moving quickly, meeting every day, things are happening.  Every two weeks you're delivering something.  So things are happening really rapidly, and they can adjust because the customers say, “Hey, I don't want that.  Let's move to this one.  I want this requirement now.”  And you have to move and adjust.  Well, that's like playing jazz.  Again, the song is moving pretty quickly.  So everyone has to, one, know their part, but also really lean in and listen. WENDY GROUNDS:  Welcome, fellow project champions, to Manage This! I'm Wendy Grounds, and joining me in the harmonious studio adventure today is Bill Yates, and Danny Brewer, our sound guy. Hold onto your project plans, because today we're diving headfirst into a fusion of beats and business. You heard it right – jazz and project management are about to collide in a symphony of ideas with a trailblazing maestro of maximizing potential, Gerald J. Leonard. Gerald is an IT project management consultant; but he also has two degrees in music and is an accomplished bass guitarist.  As a professional bassist, he uses jazz metaphors to illustrate how to build supportive and effective team cultures. Creating successful projects and high-performing teams is much like building a jazz ensemble. This isn't your average podcast – it's a symphony of ideas, where project management meets the jazzed-up art of success. So, buckle up, hit play, and let the show begin! Hi, Gerald.  Welcome to Manage This.  Thank you so much for being our guest. GERALD LEONARD:  Wendy and Bill, thank you so much for having me.  I'm really happy to be here. Combining Jazz and Project Management WENDY GROUNDS:  Can you tell us, just as an introduction, how you've combined your dual careers as a professional jazz musician and as a project management consultant? GERALD LEONARD:  Yes. I had done my bachelor's and master's in music, studied through the Manhattan School of Music with a gentleman at Juilliard, and played professionally in the city.  And then I did some ministry work back in the ‘80s, ‘90s, and I wanted to get back into music, but now I was married with two kids. I was kind of done with clubs and those kinds of things and thought, “Okay, so how can I keep playing and also make a good living and raise my kids?” So I got into IT at a time where, if you could spell IT, they were letting you in.  And so I got in.  You know, and I had my master's already, so I thought, “I'm not going to go back to school for another degree.”  And then I realized they had all these certifications out there, the Novell certifications, the Microsoft certifications, the MCSE certifications, and all these different things like that.  So I just started going that route.  That led me to a place where for years I was doing project work, became a project management consultant with a number of different companies, did work for the National Archives and major corporations, helping them at the enterprise level.  And then I would go and play shows,

A Symphony of Choices: Mastering Decision-Making Join me for an enlightening episode as we sit down with acclaimed author Gerald Leonard to discuss his latest book, "A Symphony of Choices: How Mentorship Taught a Manager Decision-Making, Project Management, and Workplace Engagement." In this captivating conversation, we explore productivity, decision-making, and invaluable practices to enhance workplace performance. Tune in to gain practical insights that can transform your approach to decision-making and foster a more engaged and harmonious work environment. Don't miss this opportunity to learn from a true expert in the field! Pick up a copy of A Symphony of Choices, here. Guest Bio. Gerald J. Leonard, PMP, PfMP, and a C-IQ Coach, is the Publishing Editor, CEO, and Founder of the Leonard Productivity Intelligence Institute and the CEO of Turnberry Premiere, a strategic project portfolio management and IT governance firm based in Washington, DC. He attended Central State University in Ohio, receiving a bachelor's in music and later earning a master's in music from the Cincinnati Conservatory of Music. During the last 25+ years, Gerald has worked as an IT Project Management consultant and earned his PfMP, PMP, MCSE, and a Certification in Conversational Intelligence (C-IQ) Coaching. He has acquired Project Management and Business Intelligence certifications from the University of California, Berkeley; Theory of Constraints Portfolio Management from the Goldratt Institute, Executive Leadership from Cornell University; and The Wharton School: Entrepreneurship Acceleration Program. In Gerald's leisure time, he loves to play golf and travel internationally.

Certifications are a part of life in IT. On today's Heavy Networking we explore preparation strategies with guest Mary Fasang. Her certs run the gamut from CompTIA to MCSE to the CCNP, as well as the PMP and ITIL certs. How should you prepare for a cert in 2023 when there's so much content, so many training options, as well as home labbing available? How do you handle failure? Which certs have been the hardest? What study materials have proved helpful? Mary shares her strategies.

Certifications are a part of life in IT. On today's Heavy Networking we explore preparation strategies with guest Mary Fasang. Her certs run the gamut from CompTIA to MCSE to the CCNP, as well as the PMP and ITIL certs. How should you prepare for a cert in 2023 when there's so much content, so many training options, as well as home labbing available? How do you handle failure? Which certs have been the hardest? What study materials have proved helpful? Mary shares her strategies. The post Heavy Networking 689: Prepping For Certification Exams With Mary Fasang appeared first on Packet Pushers.

Certifications are a part of life in IT. On today's Heavy Networking we explore preparation strategies with guest Mary Fasang. Her certs run the gamut from CompTIA to MCSE to the CCNP, as well as the PMP and ITIL certs. How should you prepare for a cert in 2023 when there's so much content, so many training options, as well as home labbing available? How do you handle failure? Which certs have been the hardest? What study materials have proved helpful? Mary shares her strategies.

Certifications are a part of life in IT. On today's Heavy Networking we explore preparation strategies with guest Mary Fasang. Her certs run the gamut from CompTIA to MCSE to the CCNP, as well as the PMP and ITIL certs. How should you prepare for a cert in 2023 when there's so much content, so many training options, as well as home labbing available? How do you handle failure? Which certs have been the hardest? What study materials have proved helpful? Mary shares her strategies. The post Heavy Networking 689: Prepping For Certification Exams With Mary Fasang appeared first on Packet Pushers.

Certifications are a part of life in IT. On today's Heavy Networking we explore preparation strategies with guest Mary Fasang. Her certs run the gamut from CompTIA to MCSE to the CCNP, as well as the PMP and ITIL certs. How should you prepare for a cert in 2023 when there's so much content, so many training options, as well as home labbing available? How do you handle failure? Which certs have been the hardest? What study materials have proved helpful? Mary shares her strategies. The post Heavy Networking 689: Prepping For Certification Exams With Mary Fasang appeared first on Packet Pushers.

Certifications are a part of life in IT. On today's Heavy Networking we explore preparation strategies with guest Mary Fasang. Her certs run the gamut from CompTIA to MCSE to the CCNP, as well as the PMP and ITIL certs. How should you prepare for a cert in 2023 when there's so much content, so many training options, as well as home labbing available? How do you handle failure? Which certs have been the hardest? What study materials have proved helpful? Mary shares her strategies.

The great Marc Quibell visits The Brett Johnson Show for a chat. Marc Quibell is a cybersecurity blue team expert with over 30 years of professional IT experience. In addition to being an Infosec Skills author, he's a consultant and security architect with a Bachelors of Science in Technology Information Management from Upper Iowa University and an Associate of Applied Science in Computer Systems Networking from Texas State Technical College in Waco. Marc has been CISSP certified since 2009 and was previously CCNA, MCSE and CRISC certified. Marc is a fantastic individual.

Iszonyat, hogy mi minden él az eperben – derül ki a mikroszkópos felvételből Rakéta     2023-04-27 06:18:08     Tudomány Eper Kevés növénynek olyan kiváló a reputációja, mint az epernek – pedig ha alaposabban megvizsgáljuk, egész kis élővilágot fedezhetünk fel benne. Nem is túl kellemes megjelenésűt. Zűrös az űrszex? Tiltsuk be! PCWorld     2023-04-27 10:40:28     Infotech Egy tanulmány szerzői szerint nyomós érvek vannak arra, hogy már most ki kellene dolgozni az űrbéli légyottok jogi feltételeit. Bill Gates szerint éveken belül megjelennek a mesterséges tanárok Bitport     2023-04-27 07:51:00     Infotech Microsoft Bill Gates A Microsoft társalapítója elmagyarázta, hogy szerinte milyen áttörést hozhatnak az intelligens chatbotok, és hogy ez miért lesz jó a szélesebb tömegek számára. Már az emberek is állatgyógyszereket kapnak, annyira megedzettük a baktériumokat Telex     2023-04-27 11:47:13     Tudomány Csongrád-Csanád Szeged Antibiotikum Egyre több baktérium válik ellenállóvá, mert túlhasználjuk az antibiotikumokat. A Safranek-dilemma feloldása segíthet, állítja egy szegedi kutató. Európai árzuhanásba kezdett az Nvidia GeForce RTX 4070! theGeek     2023-04-27 05:08:15     Gaming Nvidia Tech Hírek – Az Ada Lovelace architektúrára építő videókártya egyes európai piacokon már 600 euró alatt is kapható. Azért is van hírértéke az árcsökkentésnek, mert az Nvidia két hete dobta a piacra a GeForce RTX 4070-es kártyáit, így ez még egy új terméknek nevezhető. Viszont a német üzletekben elkezdték 600 euró alatt értékesíteni a GPU-t, ugyanis Rengeteg díjat nyert a Samsung a rangos dizájnversenyen mmonline.hu     2023-04-27 09:35:16     Mobiltech Telefon Okostelefon Samsung Kilenc különböző kategóriában, összesen 80 díjat vehetett át a Samsung a világ egyik legrangosabb dizájnversenyén, a német iF Design Award 2023-on. A szakmai zsűri a Samsung eszközök – többek között a TV készülékek, háztartási gépek, okostelefonok – formatervezése mellett a felhasználói élmény kialakítását is értékelte. A Samsung Bespoke Infinite L A Vaterától algoritmusok és ügyfélszolgálatosok rémítik el az online csalókat Digital Hungary     2023-04-27 11:32:00     Infotech Vatera Bár más piactereken az elmúlt időszakban nőtt az online csalások száma, a gépi és emberi védelmi vonalaknak köszönhetően a Vaterán továbbra is ezredszázaléknyi mértékű a hatósági közreműködést igénylő esetek száma. Évi másfélmilliónyi tranzakcióra mindössze néhány tucat problémás eset jut. Repülőgépek karbantartása AR-szemüvegben IT Business     2023-04-27 14:11:46     Infotech Közlekedés Repülőgép A légi közlekedés napjainkban még a magas kockázatú tevékenységek közé tartozik. Ezért elengedhetetlen, hogy a légi járműveket a szakemberek rendszeresen és alaposan átvizsgálják. Ilyenkor megállapítják, hogy alkalmasak-e a gépek a felszállásra, például nincs-e a sárkányszerkezeten – törzsön, szárnyon, vezérsíkokon stb. – olyan sérülés, amely kocká Járdacsillagászati bemutató is lesz a holdfázishoz igazodó “mozgó” ünnepen Tudás.hu     2023-04-27 12:24:35     Tudomány Világűr Szombaton lesz a csillagászat napja, ebből az alkalomból országszerte járdacsillagászati bemutatókkal és ismeretterjesztő programokkal várják a csillagászat iránt érdeklődőket – közölte a Magyar Csillagászati Egyesület(MCSE). A csillagászat napját Magyarországon több mint két évtizede rendezik meg, az eseményen évről évre több ezer érdeklődő pillan A stressz miatt megnőhet a biológiai életkorunk 24.hu     2023-04-27 14:12:31     Infotech Stressz Magyar kutató segítségével sikerült áttörést elérni a biológiai életkor kutatásában. Az IVSZ már meri bírálni a Palkovics-féle MI stratégiát Mínuszos     2023-04-27 06:33:48     Gazdaság Innováció Mesterséges intelligencia Az innováció és a mesterséges intelligencia (MI) elterjedéséhez kulcsfontosságú a megfelelő szabályozási környezet, a hazai munkavállalók felkészítése a magasabb hozzáadott értékű feladatok elvégzésére. Az Informatikai, Távközlési és Elektronikai Vállalkozások Szövetsége (IVSZ) szerint azért, hogy Magyarország meg tudja ragadni az adatgazdaság és a Mesterséges intelligencia alapú karakterek népesítik be a videójátékokat – ez bizonyítja a szimulációs elméletet? Rakéta     2023-04-27 11:34:46     Infotech Mesterséges intelligencia A videójátékok jövőjét az olyan játékon belüli karakterek jelenthetik, amelyeket a mesterséges intelligencia irányít. A karakterek így jóval interaktívabbak, a történet pedig organikusabban alakul. Mindez azt jelenti-e, hogy mi magunk is ilyen karakterek vagyunk egy szimulációban? Hárommilliárd embert szippantott már be a Zuckerberg-galaxis vg.hu     2023-04-27 08:12:44     Gazdaság Mesterséges intelligencia Facebook Mark Zuckerberg Bejött a Facebook mesterséges intelligenciát kiaknázó hirdetési üzletpolitikája, nőtt a felhasználói tábor is.

Iszonyat, hogy mi minden él az eperben – derül ki a mikroszkópos felvételből Rakéta     2023-04-27 06:18:08     Tudomány Eper Kevés növénynek olyan kiváló a reputációja, mint az epernek – pedig ha alaposabban megvizsgáljuk, egész kis élővilágot fedezhetünk fel benne. Nem is túl kellemes megjelenésűt. Zűrös az űrszex? Tiltsuk be! PCWorld     2023-04-27 10:40:28     Infotech Egy tanulmány szerzői szerint nyomós érvek vannak arra, hogy már most ki kellene dolgozni az űrbéli légyottok jogi feltételeit. Bill Gates szerint éveken belül megjelennek a mesterséges tanárok Bitport     2023-04-27 07:51:00     Infotech Microsoft Bill Gates A Microsoft társalapítója elmagyarázta, hogy szerinte milyen áttörést hozhatnak az intelligens chatbotok, és hogy ez miért lesz jó a szélesebb tömegek számára. Már az emberek is állatgyógyszereket kapnak, annyira megedzettük a baktériumokat Telex     2023-04-27 11:47:13     Tudomány Csongrád-Csanád Szeged Antibiotikum Egyre több baktérium válik ellenállóvá, mert túlhasználjuk az antibiotikumokat. A Safranek-dilemma feloldása segíthet, állítja egy szegedi kutató. Európai árzuhanásba kezdett az Nvidia GeForce RTX 4070! theGeek     2023-04-27 05:08:15     Gaming Nvidia Tech Hírek – Az Ada Lovelace architektúrára építő videókártya egyes európai piacokon már 600 euró alatt is kapható. Azért is van hírértéke az árcsökkentésnek, mert az Nvidia két hete dobta a piacra a GeForce RTX 4070-es kártyáit, így ez még egy új terméknek nevezhető. Viszont a német üzletekben elkezdték 600 euró alatt értékesíteni a GPU-t, ugyanis Rengeteg díjat nyert a Samsung a rangos dizájnversenyen mmonline.hu     2023-04-27 09:35:16     Mobiltech Telefon Okostelefon Samsung Kilenc különböző kategóriában, összesen 80 díjat vehetett át a Samsung a világ egyik legrangosabb dizájnversenyén, a német iF Design Award 2023-on. A szakmai zsűri a Samsung eszközök – többek között a TV készülékek, háztartási gépek, okostelefonok – formatervezése mellett a felhasználói élmény kialakítását is értékelte. A Samsung Bespoke Infinite L A Vaterától algoritmusok és ügyfélszolgálatosok rémítik el az online csalókat Digital Hungary     2023-04-27 11:32:00     Infotech Vatera Bár más piactereken az elmúlt időszakban nőtt az online csalások száma, a gépi és emberi védelmi vonalaknak köszönhetően a Vaterán továbbra is ezredszázaléknyi mértékű a hatósági közreműködést igénylő esetek száma. Évi másfélmilliónyi tranzakcióra mindössze néhány tucat problémás eset jut. Repülőgépek karbantartása AR-szemüvegben IT Business     2023-04-27 14:11:46     Infotech Közlekedés Repülőgép A légi közlekedés napjainkban még a magas kockázatú tevékenységek közé tartozik. Ezért elengedhetetlen, hogy a légi járműveket a szakemberek rendszeresen és alaposan átvizsgálják. Ilyenkor megállapítják, hogy alkalmasak-e a gépek a felszállásra, például nincs-e a sárkányszerkezeten – törzsön, szárnyon, vezérsíkokon stb. – olyan sérülés, amely kocká Járdacsillagászati bemutató is lesz a holdfázishoz igazodó “mozgó” ünnepen Tudás.hu     2023-04-27 12:24:35     Tudomány Világűr Szombaton lesz a csillagászat napja, ebből az alkalomból országszerte járdacsillagászati bemutatókkal és ismeretterjesztő programokkal várják a csillagászat iránt érdeklődőket – közölte a Magyar Csillagászati Egyesület(MCSE). A csillagászat napját Magyarországon több mint két évtizede rendezik meg, az eseményen évről évre több ezer érdeklődő pillan A stressz miatt megnőhet a biológiai életkorunk 24.hu     2023-04-27 14:12:31     Infotech Stressz Magyar kutató segítségével sikerült áttörést elérni a biológiai életkor kutatásában. Az IVSZ már meri bírálni a Palkovics-féle MI stratégiát Mínuszos     2023-04-27 06:33:48     Gazdaság Innováció Mesterséges intelligencia Az innováció és a mesterséges intelligencia (MI) elterjedéséhez kulcsfontosságú a megfelelő szabályozási környezet, a hazai munkavállalók felkészítése a magasabb hozzáadott értékű feladatok elvégzésére. Az Informatikai, Távközlési és Elektronikai Vállalkozások Szövetsége (IVSZ) szerint azért, hogy Magyarország meg tudja ragadni az adatgazdaság és a Mesterséges intelligencia alapú karakterek népesítik be a videójátékokat – ez bizonyítja a szimulációs elméletet? Rakéta     2023-04-27 11:34:46     Infotech Mesterséges intelligencia A videójátékok jövőjét az olyan játékon belüli karakterek jelenthetik, amelyeket a mesterséges intelligencia irányít. A karakterek így jóval interaktívabbak, a történet pedig organikusabban alakul. Mindez azt jelenti-e, hogy mi magunk is ilyen karakterek vagyunk egy szimulációban? Hárommilliárd embert szippantott már be a Zuckerberg-galaxis vg.hu     2023-04-27 08:12:44     Gazdaság Mesterséges intelligencia Facebook Mark Zuckerberg Bejött a Facebook mesterséges intelligenciát kiaknázó hirdetési üzletpolitikája, nőtt a felhasználói tábor is.

A tartalomból: Visszatért az Orion, és nem csak az, amelyik telente szokott /// A japánok “pónilova” már a Hold túloldalánál jár /// Kereskedelmi holdjáróra fel! /// Ősi marsi cunamik nyomai a vörös homokban /// Kicsit kicsi, kicsit kocka, de a mienk – Az MRC-100 útnak indul /// Fémfenyőerdő a sivatagban? – Épülnek a SKA rádiótávcsövek /// Értem én fúzió, de mitől megy? – Mérföldkő az energiakutatásban /// James Webb percek: Megtalálták a legtávolabbi galaxist (már megint) /// Titáni felhők a James Webb és a Keck szemén keresztül /// Új csillagokra bukkant A JWST a Déli Gyűrűs-ködben /// Az ikonikus Teremtés oszlopai James Webb színekben /// Programajánló: Rajz- és cikkíró-pályázat a Szegedi Csillagvizsgálóban /// Tündöklő Mars, határozott Jupiter, és hanyatló Szaturnusz /// Quadrantidák – Az év első meteorraja jan. 3-4. éjjelén tetőzik /// Utazó Planetárium és MCSE stand a GOBuda Mallban (dec. 17.) Közönségkérdések: Mi a helyzet a Föld mágneses tengelyének átfordulásával? /// Hogy lehet egy fler hőmérséklete nagyobb, mint a csillagmagé? A hónap pillanata(i): András megy, utazik, előad, terraformál… 1000 feliratkozó!!! /// Barna már a jövő évet tervezi, Csillagok Alatt 2023 ON!

Listen in as Ben Bohman, Director of Solution Engineering Comcast Masergy talks about the value a customer gets from their Security Operations Center, with everything from endpoint detection to threat hunting and remediation. The price to value in this offering is unparalleled! Transcript of episode can be found below. Josh Lupresto (00:01): Welcome to the podcast that is designed to fuel your success in selling technology solutions. I'm your host, Josh Lupresto, SVP of Sales Engineering at Telarus. And this is Next Level BizTech. Hey everybody, welcome back. I'm your host, Josh Lupresto, SVP of Sales Engineering here at t Telarus. Today we are on talking Security, but we're talking with Ben Bowman, the man with the most well manicured beard in the channel. He's also the director of Solution Engineering for Comcast and Masergy on the indirect channel. Ben, welcome on my man. Ben Bohman (00:38): Hey, thanks Josh. Thanks for having me. Josh Lupresto (00:41): So today the track is why should I not run a security operations center on my own, obviously from the customer perspective. So Ben, before we kind of get into a little bit of the why and your product sets and some, some deals and things like that, I wanna hear your story. Uh, talk to me about your personal background, how you got into this world. Is it a linear path and you always wanted to be this, or did you have some crazy jobs along the way? Ben Bohman (01:08): Yeah, I'd say this definitely wasn't linear, and even working in technology was kind of a nod. Like if I go back to like my days in high school and what I was focused on, it definitely nothing in technology and fast. In fact, when I got my first technology job, I had never even own a computer at that point. But anyhow, I was reading a newspaper at a Denny's, I was working as a waiter at Denny's when I was 18 years old. And it was back when the MCSE were getting very popular, right? Mm-hmm. , the, the Microsoft certifications were gaining traction. I heard some side people talking about people were making a ton of money as an mcse, and that really was the motivation. I was like, well, maybe I don't have to work at Denny's anymore, or something like that. And so I went and signed up for a MCSE course, uh, ended up getting my certification, was hired by a friend of mine who was running a IT department. Ben Bohman (01:58): He was an IT director for an international printing company, uh, out in Utah. And he hired me on just part-time to gimme a little bit of experience. And that just kind of took off from there. He actually quit one year later. I started running the computer department after like one year of total computer experience. , it's all, yeah, it's all surreal to me. I mean, literally, like I didn't, he gave me my first computer as a Windows 95 by 86, a three by 86, like Windows 95 machine, because I own one, but I just somehow picked it up. I mean, Google was my best friend, right? . I just would Google everything and, and within two years, you know, I was, I was running the department and it just, again, it just kind of organically worked out. And then I ended up getting into the consulting side of things after that. And I think that was great, experiencing that buying side and being the IT director, and then also like getting into the consulting and understanding that, but understanding the pain points that you have when you're dealing with vendors, especially the communication and all the, all those kind of problems in technology. You know, it, it helped me a ton. Josh Lupresto (03:02): So, uh, what I heard from that is that next time we get together, we're going to Denny's, Ben Bohman (03:06): We're going Josh Lupresto (03:07): Where? To Denny's? Ben Bohman (03:08): Yes. Denny's, . I was, I was a great waiter at Denny's. And I, you know, what's funny is I always talk about like, uh, EQ over IQ when it comes to technology and eng...

A tartalomból: Fekete lyuk a “szomszédunkban” /// A Tejút legősibb bolygómaradványa /// ALMÁval a víz nyomában távoli galaxisok vidékén /// James Webb percek – A bujkáló törpegalaxis /// Utolsó kép a NASA Insight szondájától /// Magyar a Holdon… 2036-ban… reméljük… /// Gyilkos aszteroida tart a világűr felé /// Sarki fény harmadjára idén, megy a munka a Nap 25. ciklusában /// Leonida-kitörés vagy köd és felhő lesz a szombat hajnali program? /// Programajánló: MCSE járdacsillagászat az MTA előtt /// MANT Műholdas rádiófrekvencia-igénylés workshop /// Elstartolt az Artemis-1, decemberben tér vissza /// Mars ki az ég alá! Mars fenn az égen! /// A hónap pillanata(i) /// Nézői kérdések: Interferometriával a csillagfelszín nyomában /// RR Lyrae csillagokról dióhéjban /// Haló, meg tudná mondani, hogy mi az a fényes gyűrű a Hold körül?

Episode 183 of the #MVPbuzzChat interview series. Conversation between Microsoft Regional Director and MVP Christian Buckley (@buckleyplanet), and M365 Apps & Services MVP, Alisson Soares Araújo (@AlissonAraujoBR), an MCP, MCSE, MCT, and an independent Senior Systems Engineer and Solutions Architect based in Belo Horizonte, Brazil. You can also find this episode on the CollabTalk blog at https://www.buckleyplanet.com/2022/09/mvpbuzzchat-with-alisson-araujo.html

http://convocourses.com Full video on Youtube.com/convocourses Hey guys, this is Bruce and welcome to convo courses, podcasts. Every week. What I do is I talk to you guys about cyber security, mainly speaking on security compliance. And I'm opening this things up to questions. So if you have any questions during the course of this live session, feel free to ask 'em. This is the perfect time to interact with me. And if you didn't know, I'm the sole proprietor owner of convo courses.com where I got tons of free stuff. If you're interested in cyber security compliance in particular, lots of downloadables, lots of free stuff for you to check it out. You might not even be interested in cyber security, but outta, unless you try you, you must been hearing about it. It's a hot career path and let's get right into this. So what I wanted to talk about today, If somebody on TikTok said just another guy selling a book and yes, I am selling a book, but I'm also selling courses. I'm selling my time. But it, the thing is I've been doing this for years. , it's I've been putting free content out for years. My. Has something like 600 free videos where I'm putting people on how to get into cyber security, how to do cyber security compliance how to secure their system. All things, cyber security I've been talking about for free and you can still get this stuff's all out there. So if you're interested in this. The best place to follow me. If I can't, if you wanna get stuff for free, you wanna try it out or whatever, or get information is to go to YouTube. YouTube has hour long. Literally I do these every week. I've been doing hourly long videos for years, teaching people, just ask me questions and I'll just go ahead and speak for an hour straight about a topic. Yeah, I am I selling a book? Yes. On Amazon, I'm selling a risk management framework. I, this Audi, most of the people in this audience will not be interested in that book. I'm selling to a very niche group of people who are interested in this is people who are in cyber security, trying to make big money. Not everybody is willing to do, take the time to to learn this trade. And to get into this and they want that quick money, but this is not quick money. This is long term money that's gonna help you and your family for years. If you are interested in that, then you come to the right place, cuz I'm here to teach. And if you're here to learn then let's do this. Somebody said what up family? Somebody said any thoughts on IBM cybersecurity certificate on Corsera is really dope. Corsera if I'm not mistaken they're also doing the Google support it certification. So Coursera is incredible. Another one I would recommend is you to me. I've taken TMY myself, actually, TMY is incredible because it has a lot of entry level courses and stuff. IBM cyber security certification. My opinion on it is I really, this is the first time I've heard about it. That being said, one of the things that you wanna look into whenever you try to get a certification is how. How popular is that certification that matters to give you an example of why that matters is because there's a certification called the C and it's a certified ethical hacker cert certification. And it's got a lot of attraction, like HR departments, companies know what exactly what it is and what it does. It's for people who do pen testing it's for people who are looking at cyber threats. Cyber threat analysis, things like that. Now in the hacker community, if you talk to most hackers, people have been doing this for a while. People really know what they're doing. They hate that certification. The reason why is because the certification is a, not, I won't say it's a money grab, but it doesn't. It goes into a lot of the tools that you use for the trade, rather than the actual theory. And I having read through the books for C I would disagree with that. They treat you a lot of the fundamentals that it takes to learn the basics of hacking and goes a little bit deeper. So I would say it was from basic to intermediate.  But it's got a, an unfair shake in my opinion, from the hacker and the pen testing community, because it just doesn't go deep enough and they want it to be more hardcore. If you want something more hardcore, you wanna go to the SC P O S C P or Cali Linux, stuff like that. Those certifications have more hacker respect. What the point I'm trying to get at is C is a very marketable certification. If you have that certifi. You're looking at and a little bit of experience under your belt. You're looking at six figures, but that's because it's a popular certification. So IBM cyber security certification I'm saying is not super popular. I'm guessing, but let's take the guesswork out of it when I'm gonna do right now is I'm gonna go to, I'm gonna go to a. And I'm gonna show you what I'm talking about. As far as marketability of certifications, you wanna look at the marketability of a certification. Let's go to indeed.com. One of my favorite sites to go to for job searches. And I'm gonna show you, let me show you my screen real quick while I'm doing this. Somebody ask me what search do I have? I'll answer that in a second. While I'm doing this C I S P and Cap and a few other ones, but let me show you what I'm talking about. Oh man. You can not see that. Okay. I'll just walk you through it. Okay. So I've got a bunch of people watching, so I'm on indeed right here. And I'm gonna type in IBM what'd you say security certification. You said cyber security certification cyber. And this is what you wanna do with any kind of certification that you are trying to pursue. You wanna see the marketability of it? Cyber security, certifi. You can just go to any kind of job aggregator such as LinkedIn, indeed monster and just type it in. So it says there's no searches, but that's because it's only searching in my area of Colorado. Let's look at all the United States and let's see how many certifications how many people are looking for the certification. So I did a search here. And it's saying that there's 11 jobs looking for the IBM certification where that keyword came up and really it's not even it's keying in on certification security. It's not really finding the IBM certification, but let's take an equivalent certification. Let's say equivalent of cyber security certification. Let's say it's a security plus. Now watch this. I type in security plus comp Tia. In fact let's narrow it down. Comp Tia security plus certification. There are 9,000 jobs. That's what that says right there. Nine, 9,000 jobs for the comp Tia security plus, and look at the look at what they're paying. Now. This is for a junior ethical hacker, but that's not bad at. And it's getting you into ethical hacking, which is pretty good. It's I've. So my opinion about the IBM certification is doesn't have traction just yet. A lot of these vendors will try to create their own, and this is coming from somebody who has vendor level certifications. I'll get into what kind of certifications I have in a second, but vendor level certifications, some of 'em don't take off some of 'em don't they lose traction. And because it's the company, the organization doesn't market them effectively. And what they lack that some of the certification organizations have. A couple being ISACA, which has C I S a C I S M C risk and some of the others comp Tia, which has a plus certification network plus certification security plus certification and others. And then you have is I C ISC two squared, which has CS S P and a couple of other big time certifications. What these guys do right? Is they market the certification. They know who to talk to, to get in on these lists, the government lists to say, Hey, these are approved set of certifications. They market it so that other people have to take the cert. And then it becomes a requirement like they did with the C the marketing on C is incredible. Like they did a great job on the marketing aspect of it. So my opinion of the IBM cyber security certification, it doesn't have traction just. I would probably go for something like the sec security plus if you're trying to get in the field and make money. So that's my opinion about it. I hope that answers your question. That's a question from TikTok, by the way. Here's another question that I have from Floris floes leak. And it says, what kind of certifications do you have? Certifications that I have. Okay. I've got the C I S P that certification singlehandedly changed my life as a professional level certification from ISD to squared. I got it when it, not when it first came out, but shortly after it came out. So I have a pretty low number. They have a set of numbers. So I got mine in like 2006 or 2005 or something like that. And then I've got the ISC two cap, which is it's for a security compliance for N 800. I. I've had two different versions of the security plus one of which doesn't expire. Cuz I got it. Like when it first came out, I used to teach security plus comp Tia. I had the original network plus the original, a plus, which was one certification now is two. I have Microsoft C I've got, I had the CCNA, but that expired. I don't like, I don't, my, that knowledge has left me. If you don't speak a language for a while it's gone. I understand still the basics of, I, I could probably configure a router or something like that, but it will take me a minute. Then I've got a bunch of vendor level certifications. I've got one for arc site. I've got one for QS. I got one and I got a few other ones, and I'm not people call me a paper tiger or whatever, cuz I, I go out and get these certs and stuff. I normally, I would get the cert based on the job I'm in. If there's a job I need to do. And they need me to do learn this particular, this a certain thing. Then I'll go out and learn that. So that's why I have so many certifications. I got 'em outta necessity. I didn't get 'em because I was trying to get a bunch of certifications. It was all for me. It's outta necessity. I got other things to do with my time. , you know what I'm saying? Like the next certification I'm gonna get is probably gonna be a cloud based certification. Like I'll probably get that AWS. Cloud practitioner one coming up real soon because people keep asking me questions about cloud. I'm like, damn, I don't really, I'm not really deep on cloud, so  okay. Let me see. Jimmy says thanks for the breakdown, man. I really appreciate that. Hey man, no problem. No problem at all. Okay. So I wanted to take some have people call in, but I'm having, I don't have a lot of people joining me on YouTube, so I'll wait on. In the meantime, what I can do is I could take more questions and I can actually teach some stuff on a N 837. Or, you know what I think a better thing to do is to speak a little bit more on certifications since I got a lot of people asking questions about it. Okay. So certifications, I would recommend let's talk about that certifications. I would recommend I'm gonna talk about the Entry level intermediate to expert. Okay. Let's start with intermediate entry level certifications. So entry level certifications. I would highly recommend in this order. If you let's say you come in off the street, you get, you know anything about it or computers. I would recommend a plus certification. That was the first one I took. It was, it's a great introduction into the common body of knowledge that you need to know in order to troubleshoot. Systems and how to secure them as well as the networking aspect of computers. A plus certification is one of the best ones from comp Tia. So comp Tia, let me just show you what that site looks like. CompTIA. Another one I would recommend would be the Google support it certification. This is comp tier right here. It's one of the top certification. Organizations in the world, CompTIA, they got a plus they got network. Plus they've got cloud plus they've got a really good course curriculum that breaks down the basics of what you really need to know for this career field. So it's a really good starting point. I would say. And then another one I would recommend would be the Google. It support it, which a lot of people are getting jobs off of that for some reason. And then the other one I would highly recommend for entry level. If you've already taken the a plus, if you've already taken security plus stuff like that, ISS. Certification AWS cloud practitioner. This is this one's hot. Because Amazon, if you didn't know, owns a large percentage of the market share for cloud. So they're competing against Google. They're competing against, Oracles in there now, but the biggest competitors is Microsoft and Google. Microsoft has Azure, their Azure product. And then Google has their own cloud based products and the go. Of the world are, and other companies are starting to use their cloud services, but the ones that they use the most is Amazon. I believe like Netflix, Netflix uses Amazon cloud services and then other like large organizations multi-billion dollar trillion dollar organizations are using, or either they already have their own cloud service or they're using Amazon Google or Microsoft Azure. So those are the three entry level certifications that I would recommend. Intermediate let's say you're already an it person. You've got three years under your belt doing it. You, your work on help desk, you work as a customer support. What would I recommend? I would recommend for entry level or intermediate is to go for a professional level certification. That's what I would recommend. That's a CIS S. Top one, especially if you're doing cyber security, I would recommend if you're networking, then you want to go with either a CCNA security or a CCNP security. I think they have a CCNP cloud and a CCMP video and all kind of other CCMP. These are not easy certifications, but CCMP is from Cisco. It's one of the highest sought after certifications out there. It. It's gonna pay you a lot of money. That's why I'm saying that you should do it. And on top of that, you're gonna really know what you're doing because and then a, they, Cisco owns a lot of the market share for networking technology. The only other one that comes close is like Huawei, which is in China and is banned in the us and parts of Europe. Their products are, and Juniper and I think Palo Alto or something like that, that even come close to their market share, but Cisco's the best. And so that's why we recommend that's one of the, one of the few vendor level certs out. You could get by yourself. You can get that one cert by itself. And then that would be incredible. Like it would. It will butter your bread. It will. It's gonna pay your bills.  it's and then expert low level certifica. Oh, another one for intermediate would be there's red hat certifications that if you happen to be a red hat person and then there's Microsoft, if you, so once you get intermediate. Entry level is gonna be like basic stuff that you need to know. But once you get into intermediate territory or professional level territory, you have, you're going to drill down into one or two products. Like you're gonna be really good on one or two products. You're not gonna be a master of everything. So once you get to that level you're gonna wanna get a professional level cert in that field that you're in. If you happen to do Microsoft, you're gonna get I don't know what they're calling it now. MCs. MCSE. Is that still valid?  I haven't done Microsoft in a while, so I might be wrong. Let me see CSE and correct me if I'm wrong, guys, if I'm okay. Cuz I know that they changed it recently. Yes. Still MCSE. Okay. They have different. Okay. It's definitely evolved quite a bit. MCSE and MCSA yeah, that's a professional level cert as well. And then Cisco has CCMP so you'd wanna go deeper into whatever product that, once you get to the professional level, then at the expert level. That's very specialized typically. So an expert level cert would be would be a C, C I E. And a lot of people, most people don't have it. It's like the equivalent of a PhD. Not many people get those because they're super, super hard. And it takes a toll outta your life. It's serious. So C I E if you're in, if you're in networking, another one would be. I think there's an there's one in hacking called the O S C E, which is super high level. I don't know much about it. I just know it's a high level expert level certification. And then there's GS E which also not many people have, cuz it's just super expensive and super hard to get. So you've got entry level certifications, which are usually called like core CompTIA calls 'em core. They're. Entry level or associate, then you've got professional level certifications. They're called the usually professional level certifications or intermediate certifications. And then you got expert level certifications. What do you think about the IBM certification on a program on KRS Coria? So I already answered this one, but your quick answer would be that I don't think it's a very popular certification. I'm not trying to hate on IBM certification. Now, if you, if it happens to be your first certification, it just add a caveat to it. If it happens to be your first certification, go for it. If it's your first certification, you're trying to learn it and they're giving it out for free. It won't hurt to go ahead and try it. But as far as if you got the certification, would it be marketable? I don't know how marketable it's gonna be like a security plus will be way more marketable. I'm just telling you guys honestly like a, that IBM certification is not on any, it's not on the D O D approved list. It's not, I just heard about it on TikTok. It must be. They're giving it out for free because more than one person has asked me about it. If you happen to be learning this, go for it. If you're like learning this from scratch, go for it, do it. But if you wanna level up at some point, take that one and then do the security plus security. Plus once you get that certification under your belt, it's marketable. Like you could put it on your resume. And get a job. So I don't know if you can do the same with IBM cyber security. I'm not trying to hate on it or anything, but go, I'm saying, go for it. IBM is dope. I just putting IBM actually IBM itself is a key word that you could put on your resume. So IBM itself would be good to put on your resume. IBM security program. I'm sure it, it would make you a little bit more marketable than you are. If you don't already have it on there. That's my 2 cents on it. Cisco does have some free search too. I'm not sure if they're already covered. Oh, really? I didn't know that. Cisco has a C E N T, which is an entry level certification. I think that one's pretty good. And then. Above the CC E and T you have a CCNA and then above CCNA, you have specializations of CCNA, and then you have a CC N P, which is a professional level cert, which goes pretty deep on different technologies. Yeah that's the whole thing then CC I E is like expert level, top tier type certification. I've known a few people who have the C I E, but they're pretty rares. I've known a lot more people who have the CCMP or a CCNA as matter of fact, I've had a CCNA before. Okay. Let me see here. Let me see if I got any more questions or stuff I want to talk about. Okay. Here's one. I wanted to talk about the pros and cons of cybersecurity. If you guys are interested in joining a call that I have right now on YouTube, feel free to jump on. This broadcast on YouTube on just go to YouTube type in combo courses. You'll see me there. And then I will a give you a link if you're interested in this. And if not, that's cool. Let me see, I'm gonna talk to you guys about the pros and cons of it. For, I get a lot of people who are contacting me, who are new to this and who want to get in this field. And I feel like one of the questions they should ask is what are the pros and cons of this, especially if they happen to. A nurse or a teacher or some other profession trying to get in this security field in this field as a cyber security person or it person, what are the pros and cons of this and the pros and cons of it really depends on, I think, on where you're coming from. If you happen to be in the service based industry and you're dealing with a client, a lot of clients and you happen to not to hate to. Love dealing with people. You happen to be an extrovert. You love interacting with people, and it's just boring where you don't have anybody to talk to makes the day go by faster. If you have somebody to talk to then one of the negative things about can be with it is that you sometimes you're isolated. Sometimes your. Sometimes a job makes it so that you're actually isolated to where, for example when I was a network engineer, we just, sometimes we'd be in the com closet, the computer, the communications closet hooking up wires all day. And I wouldn't see a person. I wouldn't see a human for six hours a day, like four hours. I'd be in this computer room, this cold computer room. With no windows fixing a router, just trying to, trying to fix the iOS on a router and backing the router up and stuff like that. And it would take all day cuz it be something wrong with it. For whatever reason, it's not connecting to the next rest of the network. I'm connecting a bunch of systems to it. Or I'm trying to figure out which wire's not working or. Or I'm trying to turn on port security on a bunch of ports or something on a switch. Like I'd just be messing tinkering with this thing for hours. If you happen to be an extrovert, that can be a negative thing. If you really like interacting with people, that's one of the negative things about it, but. It really depends, cuz not all jobs are like that. It could be a positive thing if you happen to be an introvert, like you don't really want be in the industry, the service industry, for example, you just don't really want to talk to people you don't wanna really deal with this kind of stuff. Then it's perfect for you cuz you'll be in locked in a closet programming or something all day long  so it really depends on what you wanna do? Pros and cons of it. Let me think of some other pros and cons of it. And if you guys happen to be in it, I wanna ask you guys, what are the pros and cons of being in information technology? What are the good things about in being in information technology and what are some of the bad things about being in information technology, please chime in. Feel free to talk to me about it. I'll read your comment on there, but another one good thing I would say. It is that it, it pays pretty good. Like even if you start off entry level and you're not getting paid really good after about a year, if you put that stuff on your resume, you work your resume, you can very quickly escalate to another level. And a lot of career paths don't have that kind, that level of they don't have that kind of progression built into the structure. Like I know that my I've got a few friends and family who were nurses. Who were doing nursing or they were CNAs or something like that. And I noticed their progression's a lot harder. Like it's really hard to go from say a certified nursing assistant to a nurse. There's a huge gap in pay and skillset. And there's just this huge gap between those two things you would think it's close. It's not close at all. Like a certified nursing assistant. Is a huge gap. Whereas in it, you can quickly progress one like one skill at a time and make a little bit more money, little bit more money, little bit more money. So that's one of the pros and DG five, one says remote working is a pro. Oh my Lord. That's a great one. That's a great point, man. Thank you for bringing that up. Remote work is one of the. Things about it, the it field in my personal opinion because a lot of people don't have that option. I think if you're a nurse, you'd be a traveling nurse and you can have remote work and then, but you're still traveling. You're still going to site and stuff like that. But with it, you can truly be remote, and there's networking jobs that remote, there's Infrastructure jobs that are remote there's cyber security jobs that are remote there's computer consulting jobs that are remote. I, that was my last position. There's cyber security that are remote risk assessments that are remote customer service, technical that are that's remote. There's so many remote positions and that's one of the great things about doing remote. Let me see. So somebody said somebody said, do you need computer science degree to start no. To do in cyber security or in it? No you don't need you don't need to have a degree to get into. To get into it. So the caveat to that is that I'm gonna prove it to you. I'm gonna show you some I'm gonna actually prove to and show you what exactly what I'm saying is true. So do you need that kind of those kind of computer? So first of all, let's break this down. A computer science degree. It typically the courses typically focus on software engineering. Okay. Computer science. I don't even have a computer science degree and I've been doing it for 20 years and I'm making six figures working from home. Okay. I have a bachelor's degree in information technology, but I know people who have a bachelor's degree in information systems. I know people who had math degrees, actually I know people with double's that's a electrical engineer who are working in this field as cyber security. So typically. If there are, if they are looking for a degree, you don't even have to have a computer science degree or a cyber security degree. You just need something in stem, which is science, technology, engineering, and mathematics. If you have that with a little bit of experience, you can get, you can get in there and make really good money. Now that being said, There are jobs that don't require a degree at all. Now let me qualify that. So they do expect you to either travel a lot or learn very quickly, or have a G E D high school equivalent or. Be working on a degree or have a certification or have a certain skill set. They usually want you to have something without a degree. And it's probably not gonna pay as much. That being said, two of my mentors who taught me all kinds of stuff did not have a degree. And they were the highest paid guys in the room at any given time, but they were brilliant. They were brilliant. They were coming outta the military with three, four years of experience. They were the main person everybody was relying on. So I'm just trying to qualify this, but now let me show you where jobs, where you don't need a degree working in it. So what I'm gonna do here is I'm gonna go to a, I'm gonna go to a Job search engine. And I'm gonna show you how you can find these jobs where it doesn't need a degree. Now it does need you to know you gotta do the work. They're gonna expect you to know exactly what you're doing.  So you gotta actually have some knowledge of it. I'm not saying you can just walk in off the street. This is not sweeping floors. You know what I mean? Like you have to know some stuff to come in to do this. So if you wanna follow along, let me just explain to you what I'm doing. Cause I've got people listening in on this as well. So what I'm doing is I just went to indeed dot. Okay. And I do job search. I remove the state. You gotta remove the state. Because sometimes it'll come up with your local state. If you happen, you can also do this on LinkedIn and go to the search results. And then what you're gonna type in is entry level entry level it, okay. That's all I'm typing in entry level it and. It'll come up with a bunch of stuff. Now we've got all kinds. Okay. Here's one help desk technician. What you're gonna do is you're gonna go down this list and look for positions that don't require a degree. So you'll go to the requirements. You'll go to each one of these jobs. I clicked on one called help desk technician. And it's in it's remote job in Missouri and there's, here's their requirements. They said proven experience with help desk and customer service role customer. Customer oriented in difficult situations. Tech savvy must be able to be a part of a team be able to speak proficiency in English communication skills and it's a 40,000 to 60,000 per year job. They're not saying anything about a degree. This is the kind of stuff I'm talking about. And what all I did was typed in entry level. It that's, this is the kind of jobs you can get. You don't actually need a degree. And that's another positive thing about it is that you, it's. So in demand that a lot of times you don't actually need a degree, but you're gonna have to look for those jobs. And in addition You you're gonna have to know what you're doing because you saw that what they wanted you to have was a proficiency in actually fixing the computers. And they're looking for you to already have one to two, two to three years. Actually they're saying here in a position that said, or one year experience. For entry level positions, and there's all kinds of positions like this that you can find, but you gotta know what you're doing. You gotta do your due diligence. And that's why I always tell people, Hey, go for an a plus certification, cuz it's gonna break down the fundamentals of what you really need to get into this field, to get in an entry level position, just like this. All right. I've got some people who are joining me on YouTube. Let me just read a couple of these questions here. Somebody said Tony said. Thanks Tony for the comment he says I work in cyber security and I have a criminal justice degree. I have a criminal justice degree. I have a C I S P. That's awesome. That's incredible. Tony, you should are you actually working in the field right now? Do you have a job in information technology and what's the status of that? Is it doing pretty good? I would be really interested in this. When I was in the military, I worked as a. As a security forces member, where I had associate's degree in criminal justice. And I was like, man, I don't wanna get out and be a police officer. This is, it was a tough job. Like it was not an easy job, mad respect to police officers, cuz that's a thankless job where your customers. Hate your guts. and you're dealing with the worst parts of society. A lot of times you're going and you're going in an and. Talking to people on their worst day of their life. And so they're not usually in their best frame of mind. It's a hard, it's a hard job, I know all the stuff going on with police officers today, and I'm not at any, at all, trying to justify some of the bad police officers that are out there cuz there's there's like right now, this is the epidemic and the police department's defend these guys. I'm not saying that stuff is good. Like with some of the stuff that's happening, it's good at all. When I was in, they, when I was in the military, they, if you slipped up at all, they weren't did not have your back. You were, they threw you right under the bus. Like you better you were held to a higher standard. And that's how I think police officers, the whole industry should be, but it's not, that's not what's happening. That being said, mad respect to that profession because it's very difficult and not everybody can do that. And I wish they would stop putting people in those positions that don't, that shouldn't be police officers cuz that's what's happening. Okay. Tony says I'm actually a cyber security manager at oh KPMG. That's one of the top big four. That's one of the big four, one of the top. If I'm not mistaken, that's one of the top accounting firms in the us. There's four there's de. There's ston young there's P KPMG. And then there's one more. I can't remember what the other one is. If you guys can remember what it is, please chime in. He says he acts as a cyber security manager at the okay. That's awesome, man. I do. I work in GRC work. So what kind of things do you guys do? Do you guys. So that means you're in the financial sector. Do you guys have a system security plan where is that a, it's a package where you put all the security controls into one package and then you get the system authorized. I'm sure you guys have risk assessments. You guys have things like continuous monitoring. You guys have things like, but do you guys have like a system security plan where it's. All of the documentation for all the controls are put in one place in a database. And that's shared out to the organization for some sort of approval with your C level execs and for the agency to approve that system. I'm very curious that you got, if you guys have something like that, do you guys also use Sarbanes Oxley? That's a, if you didn't know, that's a security compliance set of rules. That banks, financial institutions, investing institutions use to make sure that the organization's doing what they're supposed to do. I'm very curious about that, Tony. And while you're answering that one, let me see somebody else. Ask me another question. They said anyone trying to get into cyber and it. Should get in the help desk. That's yeah. That's definitely a big step up. It's a great way to learn the foundation that you need to get ahead. Oh man. SS that's some great advice. Great advice. Okay. So while I'm waiting on Tony to respond, I think I'm gonna go to assess this comment. So you work in KPMG. And then you said you work in GRC. Okay. I don't know if Tony's gonna respond. So let me just go to SS. So SS says anyone trying to get into cyber and it should get into help desk. It's a great way to learn foundations. It needed to get ahead. Absolutely. Another thing I would add to that is that if you do help desk for some time to help desk, okay. So there's a lot of different names for help desk. You've got customer support, technical customer support. You've got field tech, one field tech two, you've got a lot of different names for a help desk person, but essentially it's the first line of defense. Outside the user themselves, the first line to defense in the organization, the first person somebody calls. When their computer is not working properly or it needs to be updated and something went wrong or they need a backup, a quick backup of a desktop or a laptop or something like that. Or they need to reconfigure their laptop or re-image the laptop or something. That's the, when they call the number, it goes to help desk. That's the first person that they're contacting. It really is great for your resume because it's gonna give you. Like one, two years of experience where you actually get exposure to networking, you get experience with a little bit of a little bit of cloud technology. If they have that in environ environment, you get a little bit of, you might even get to touch on servers, some net routers and cyber security, of course. So you just gotta put all that stuff on your resume. So that after about a year of work with that, Being on the help desk being on the front lines of that organization, that you can go ahead and level up after about a year. So yeah, a help desk was my actual first position on the job training. It was. That was incredible. Like that experience I don't take it for granted. Like when I was there, I was just wanting to jump into routers or do firewalls or something like that, something specialized, but that foundational knowledge and skillset that I got of troubleshooting. And trying to figure out basic problems on those computers in a production environment, that experience, and that exposure allowed me to get into things like do deeper dives into things like networking. Cuz I did network engineering for a while. It allowed me to do deeper dives into. Learning to build a software in a real environment, like how to, how not to develop software  in different environments, like webpages and stuff and web applications and things like that. We didn't have that many back then, but from time to time we had to touch those. So those are some of the stuff that I learned on the help desk. I would SS I would definitely agree with you on. All right. I've been talking for a little bit. I really wanted to test out I'm on this new thing where I can actually have people call in. I'm gonna keep using this until I can get people to call in and add their 2 cents on. On things like cyber security and security compliance, maybe next week, we'll do this again and then have people call in. But if you're interested in calling in at some point give me your email and then I'll let you call in and I'll let you speak. On all this stuff. And but for today, I think that's about it. Thank you guys so much for your questions. Thank you for your comments. Thanks, SS. Thanks Tony. And all the people on TikTok. Wow. There's a lot of interaction on TikTok with just a very few people who've been follow me. So thank you guys for that, but I'm gonna close this thing out. Thank you so much. Let's close out TikTok first in the live show. And then I was also live on the podcast that's over and thanks so much once again, as always. Thank you so much for joining me on YouTube. Thanks for your questions. I'm outta here.

"Middle Ground with JLE L.L.C." Podcast "Where We Treat You Like Family" welcomes America's Awarded Optimist, [ vCISO, Cyber Consultant, Cyber Strategist, Cyber Business Development, Team Advocate] , Certified Lean Six Sigma Black Belt (CSSBB), Certified Advanced Scrum Master (CSM), Certified SAFe 5, ITILv4, MBA, MHA, PMP, MCSE, CISP Gina King as she shares her journey and love for Football Coaching Strategy, & WWE.

There are plenty of people changing jobs in this economy. In fact, I keep hearing that companies are struggling to find people, though many of them are holding off making offers and looking for qualified people. Unlike the early 90s when anyone with an MCSE got hired without too many questions, companies are being picky today about who they hire. I saw recently that Brent Ozar wrote his monthly post asking about who is hiring in the database community. There are a number of comments already with job listings, and I'm hoping there are more that appear when this publishes. If you know of a job, post a comment. The wider you spread the news, the better chance you'll get a person that best fits the position. Read the rest of Finding a New Job

Episode 135 includes: How to earn an extra 100k by running a sales week Why repeating yourself in sales conversations is a good thing Plus in the show this week, how will mergers & acquisitions change over the next year Featured guest Thank you to Harry Brelsford from SMB Nation for joining Paul to talk about what mergers and acquisitions might mean for MSPs in 2022. Entrepreneur Harry is the founder of SMB Nation (www.smbnation.com) from Austin, Texas. He oversees the popular SMB Nation workflow including marketing analytics, content and events (webinars, workshops and multi-day conferences). He holds an MBA in Project Management from the University of Denver (and numerous certifications such as MCSE, MCT, CNE, et al) and is the author of 23 books on technology and business topics. His 20 years of SMB technology experience were supplemented by teaching 12+ years at night as an adjunct professor at Seattle Pacific University and other higher-learning institutions. Harry is a board member at Moonshot Equity Partners and an in-demand speaker at industry events. An active entrepreneur, Harry is the force behind the Pocket MBA, Telephonation, Cloud Nation and XPmigrations.com. His latest startup The CannaTech Group. Connect with Harry on LinkedIn: https://www.linkedin.com/in/harryb Show notes Out every Tuesday on your favourite podcast platform Presented by Paul Green, an MSP marketing expert: https://www.linkedin.com/in/paul-green-msp-marketing/ https://www.paulgreensmspmarketing.com/about/ You can join Paul in the MSP Marketing group on Facebook: https://www.facebook.com/groups/mspmarketing/ Right now you can watch the extended interview with this week's featured guests on the YouTube channel: https://www.youtube.com/playlist?list=PLDRSdM8tZbEBEL1Sh4Z-t3PXKbsW7b4BC To dig deeper into this episode, Paul joins Sophie Law on the complimentary YouTube show 'Another Byte', from this coming Thursday: https://www.youtube.com/playlist?list=PLDRSdM8tZbEAXxJRY5vU4LWldRNLjZZng Thank you to Simon Marcil from Propel Your MSP for recommending the book They Ask, You Answer by Marcus Sheridan: https://www.amazon.co.uk/They-Ask-You-Answer-Revolutionary/dp/1119312973 https://ca.linkedin.com/in/smarcil In next week's episode, Paul will be joined by Al Alper from CyberGuard360 to talk about the new ways to sell cyber security: https://www.linkedin.com/in/alperal Subscribe to Paul's YouTube channel: https://www.youtube.com/mspmarketing Subscribe to this podcast using your favourite podcast provider:

Episode 135 includes: How to earn an extra 100k by running a sales week Why repeating yourself in sales conversations is a good thing Plus in the show this week, how will mergers & acquisitions change over the next year Featured guest Thank you to Harry Brelsford from SMB Nation for joining Paul to talk about what mergers and acquisitions might mean for MSPs in 2022. Entrepreneur Harry is the founder of SMB Nation (www.smbnation.com) from Austin, Texas. He oversees the popular SMB Nation workflow including marketing analytics, content and events (webinars, workshops and multi-day conferences). He holds an MBA in Project Management from the University of Denver (and numerous certifications such as MCSE, MCT, CNE, et al) and is the author of 23 books on technology and business topics. His 20 years of SMB technology experience were supplemented by teaching 12+ years at night as an adjunct professor at Seattle Pacific University and other higher-learning institutions. Harry is a board member at Moonshot Equity Partners and an in-demand speaker at industry events. An active entrepreneur, Harry is the force behind the Pocket MBA, Telephonation, Cloud Nation and XPmigrations.com. His latest startup The CannaTech Group. Connect with Harry on LinkedIn: https://www.linkedin.com/in/harryb Show notes Out every Tuesday on your favourite podcast platform Presented by Paul Green, an MSP marketing expert: https://www.linkedin.com/in/paul-green-msp-marketing/ https://www.paulgreensmspmarketing.com/about/ You can join Paul in the MSP Marketing group on Facebook: https://www.facebook.com/groups/mspmarketing/ Right now you can watch the extended interview with this week's featured guests on the YouTube channel: https://www.youtube.com/playlist?list=PLDRSdM8tZbEBEL1Sh4Z-t3PXKbsW7b4BC To dig deeper into this episode, Paul joins Sophie Law on the complimentary YouTube show 'Another Byte', from this coming Thursday: https://www.youtube.com/playlist?list=PLDRSdM8tZbEAXxJRY5vU4LWldRNLjZZng Thank you to Simon Marcil from Propel Your MSP for recommending the book They Ask, You Answer by Marcus Sheridan: https://www.amazon.co.uk/They-Ask-You-Answer-Revolutionary/dp/1119312973 https://ca.linkedin.com/in/smarcil In next week's episode, Paul will be joined by Al Alper from CyberGuard360 to talk about the new ways to sell cyber security: https://www.linkedin.com/in/alperal Subscribe to Paul's YouTube channel: https://www.youtube.com/mspmarketing Subscribe to this podcast using your favourite podcast provider:

Microsoft had confusion in the Windows 2000 marketing and disappointment with Millennium Edition, which was built on a kernel that had run its course. It was time to phase out the older 95, 98, and Millennium code. So in 2001, Microsoft introduced Windows NT 5.1, known as Windows XP (eXperience). XP came in a Home or Professional edition.  Microsoft built a new interface they called Whistler for XP. It was sleeker and took more use of the graphics processors of the day. Jim Allchin was the Vice President in charge of the software group by then and helped spearhead development. XP had even more security options, which were simplified in the home edition. They did a lot of work to improve the compatibility between hardware and software and added the option for fast user switching so users didn't have to log off completely and close all of their applications when someone else needed to use the computer. They also improved on the digital media experience and added new libraries to incorporate DirectX for various games.  Professional edition also added options that were more business focused. This included the ability to join a network and Remote Desktop without the need of a third party product to take control of the keyboard, video, and mouse of a remote computer. Users could use their XP Home Edition computer to log into work, if the network administrator could forward the port necessary. XP Professional also came with the ability to support multiple processors, send faxes, an encrypted file system, more granular control of files and other objects (including GPOs), roaming profiles (centrally managed through Active Directory using those GPOs), multiple language support, IntelliMirror (an oft forgotten centralized management solution that included RIS and sysprep for mass deployments), an option to do an Automated System Recovery, or ASR restore of a computer. Professional also came with the ability to act as a web server, not that anyone should run one on a home operating system. XP Professional was also 64-bit given the right processor. XP Home Edition could be upgraded to from Windows 98, Windows 98 Second Edition, Millineum, and XP Professional could be upgraded to from any operating system since Windows 98 was released., including NT 4 and Windows 2000 Professional. And users could upgrade from Home to Professional for an additional $100.   Microsoft also fixed a few features. One that had plagued users was that they had to gracefully unmount a drive before removing it; Microsoft got in front of this when they removed the warning that a drive was disconnected improperly and had the software take care of that preemptively. They removed some features users didn't really use like NetMeeting and Phone Dialer and removed some of the themes options. The 3D Maze was also sadly removed. Other options just cleaned up the interface or merged technologies that had become similar, like Deluxe CD player and DVD player were removed in lieu of just using Windows Media Player. And chatty network protocols that caused problems like NetBEUI and AppleTalk were removed from the defaults, as was the legacy Microsoft OS/2 subsystem. In general, Microsoft moved from two operating system code bases to one. Although with the introduction of Windows CE, they arguably had no net-savings. However, to the consumer and enterprise buyer, it was a simpler licensing scheme. Those enterprise buyers were more and more important to Microsoft. Larger and larger fleets gave them buying power and the line items with resellers showed it with an explosion in the number of options for licensing packs and tiers. But feature-wise Microsoft had spent the Microsoft NT and Windows 2000-era training thousands of engineers on how to manage large fleets of Windows machines as Microsoft Certified Systems Engineers (MCSE) and other credentials. Deployments grew and by the time XP was released, Microsoft had the lions' share of the market for desktop operating systems and productivity apps. XP would only cement that lead and create a generation of systems administrators equipped to manage the platform, who never knew a way other than the Microsoft way. One step along the path to the MCSE was through servers. For the first couple of years, XP connected to Windows 2000 Servers. Windows Server 2003, which was built on the Windows NT 5.2 kernel, was then released in 2003. Here, we saw Active Directory cement a lead created in 2000 over servers from Novell and other vendors. Server 2003 became the de facto platform for centralized file, print, web, ftp, software  time, DHCP, DNS, event, messeging, and terminal services (or shared Remote Desktop services through Terminal Server). Server 2003 could also be purchased with Exchange 2003. Given the integration with Microsoft Outlook and a number of desktop services, Microsoft Exchange.  The groupware market in 2003 and the years that followed were dominated by Lotus Notes, Novell's GroupWise, and Exchange. Microsoft was aggressive. They were aggressive on pricing. They released tools to migrate from Notes to Exchange the week before IBM's conference. We saw some of the same tactics and some of the same faces that were involved in Microsoft's Internet Explorer anti-trust suit from the 1990s. The competition to Change never recovered and while Microsoft gained ground in the groupware space through the Exchange Server 4.0, 5.0, 5.5, 2000, 2003, 2007, 2010, 2013, and 2016 eras, by Exchange 2019 over half the mailboxes formerly hosted by on premises Exchange servers had moved to the cloud and predominantly Microsoft's Office 365 cloud service. Some still used legacy Unix mail services like sendmail or those hosted by third party providers like GoDaddy with their domain or website - but many of those ran on Exchange as well. The only company to put up true competition in the space has been Google. Other companies had released tools to manage Windows devices en masse. Companies like Altiris sprang out of needs for companies who did third party software testing to manage the state of Windows computers. Microsoft had a product called Systems Management Server but Altiris built a better product, so Microsoft built an even more robust solution called System Center Configuration Management server, or SCCM for short, and within a few years Altiris lost so much business they were acquired by Symantec. Other similar stories played out across other areas where each product competed with other vendors and sometimes market segments - and usually won. To a large degree this was because of the tight hold Windows had on the market. Microsoft had taken the desktop metaphor and seemed to own the entire stack by the end of the Windows XP era. However, the technology we used was a couple of years after the product management and product development teams started to build it. And by the end of the XP era, Bill Gates had been gone long enough, and many of the early stars that almost by pure will pushed products through development cycles were as well. Microsoft continued to release new versions of the operating systems but XP became one of the biggest competitors to later operating systems rather than other companies. This reluctance to move to Vista and other technologies was the main reason extended support for XP through to 2012, around 11 years after it was released. 

Are you afraid to think about what IT your nonprofit needs? Do you know what to look for in an Outsourced IT provider? Do you have any idea where to start?Join Community IT CEO Johan Hammerstrom and Director of IT Steve Longenecker in part 2 of a new webinar hosted by the Nonprofit Learning Lab.“Managed services” can mean different things to different people, especially when you are just embarking on a quest to find an IT provider. To understand what you need, what a provider is offering – and whether they'll be able to deliver – Community IT Innovators developed a list of basic questions to ask. These questions will help any nonprofit director, no matter what your IT experience and background, have confidence finding an IT Managed Services Provider (MSP). In our 25 years in serving the nonprofit IT community nationally, we've heard lots of stories of IT support that didn't work out. We used our experience to develop this list of 12 questions you can use to vet any managed service provider as you evaluate your needs and their services.Community IT Innovators is pleased to partner with Nonprofit Learning Lab to present this webinar. As with all our webinars, this presentation is appropriate for an audience of varied IT experience. Community IT and Nonprofit Learning Lab are proudly vendor-agnostic and our webinars cover a range of topics and discussions. Webinars are never a sales pitch, always a way to share our knowledge with our community.Presenters:CEO Johan Hammerstrom has always been interested in using technology as a force for good that can improve our world.  In college, he pursued this interest through science, first studying Chemistry, Physics and Biology at Stanford University, graduating with Honors with a BS in Chemistry.  He then studied Biophysics at Johns Hopkins University and received a Masters Degree.The time spent in Baltimore convinced Johan that there were more pressing and immediate problems that technology could and should be used to address. He pursued a career in Information Technology, with the express goal of improving our communities and our world.  He started at Community IT in 1999 as a Network Administrator.  Since that time, Johan has been a Network Engineer, a Team Lead, the Director of Services, Vice President of Services, Chief Operating Officer, and beginning July 2015 President and CEO. Working directly with over 200 nonprofit organizations, to help them plan around and use technology to accomplish their missions, has been one of the most positive and rewarding experiences of his life.As Director of IT Consulting, Steve Longenecker divides his time at Community IT primarily between managing the company's Projects Team and consulting with clients on IT planning. Steve's appreciation for working at Community IT Innovators is rooted in respect for the company's dream and vision, and for the excellent colleagues that that dream and vision attract.Before coming to Community IT in September 2004, Steve was an 8th grade science teacher at Takoma Park Middle School, and – though that was a long time ago now – he still draws on lessons learned in that first career. Steve is MCSE certified. He has a B.A. in Biology from Earlham College in Richmond, IN and a Masters in the Art of Teaching from Tufts University in Massachusetts. Steve is married and has two children. One of his favorite activities is playing Ultimate Frisbee.

Are you afraid to think about what IT your nonprofit needs? Do you know what to look for in an Outsourced IT provider? Do you have any idea where to start?Join Community IT CEO Johan Hammerstrom and Director of IT Steve Longenecker in part 1 of a new webinar hosted by the Nonprofit Learning Lab.“Managed services” can mean different things to different people, especially when you are just embarking on a quest to find an IT provider. To understand what you need, what a provider is offering – and whether they'll be able to deliver – Community IT Innovators developed a list of basic questions to ask. These questions will help any nonprofit director, no matter what your IT experience and background, have confidence finding an IT Managed Services Provider (MSP). In our 25 years in serving the nonprofit IT community nationally, we've heard lots of stories of IT support that didn't work out. We used our experience to develop this list of 12 questions you can use to vet any managed service provider as you evaluate your needs and their services.Community IT Innovators is pleased to partner with Nonprofit Learning Lab to present this webinar. As with all our webinars, this presentation is appropriate for an audience of varied IT experience. Community IT and Nonprofit Learning Lab are proudly vendor-agnostic and our webinars cover a range of topics and discussions. Webinars are never a sales pitch, always a way to share our knowledge with our community.Presenters:CEO Johan Hammerstrom has always been interested in using technology as a force for good that can improve our world.  In college, he pursued this interest through science, first studying Chemistry, Physics and Biology at Stanford University, graduating with Honors with a BS in Chemistry.  He then studied Biophysics at Johns Hopkins University and received a Masters Degree.The time spent in Baltimore convinced Johan that there were more pressing and immediate problems that technology could and should be used to address. He pursued a career in Information Technology, with the express goal of improving our communities and our world.  He started at Community IT in 1999 as a Network Administrator.  Since that time, Johan has been a Network Engineer, a Team Lead, the Director of Services, Vice President of Services, Chief Operating Officer, and beginning July 2015 President and CEO. Working directly with over 200 nonprofit organizations, to help them plan around and use technology to accomplish their missions, has been one of the most positive and rewarding experiences of his life.As Director of IT Consulting, Steve Longenecker divides his time at Community IT primarily between managing the company's Projects Team and consulting with clients on IT planning. Steve's appreciation for working at Community IT Innovators is rooted in respect for the company's dream and vision, and for the excellent colleagues that that dream and vision attract.Before coming to Community IT in September 2004, Steve was an 8th grade science teacher at Takoma Park Middle School, and – though that was a long time ago now – he still draws on lessons learned in that first career. Steve is MCSE certified. He has a B.A. in Biology from Earlham College in Richmond, IN and a Masters in the Art of Teaching from Tufts University in Massachusetts. Steve is married and has two children. One of his favorite activities is playing Ultimate Frisbee.

In this episode, host Bidemi Ologunde spoke with Jacob Penovich, a friend, colleague, and fellow cybersecurity professional. Jacob shared how he got into cybersecurity completely by accident - back in the day, he worked as a pastry chef and was even contemplating going to culinary school, but he heard about a 5-month information security boot camp and decided to go for it. He came out of that boot camp with four certifications: A+, N+, MCSE, and CCNA, and then got a tech support job with AOL as his starting point. He shared how the penetration testing subfield of cybersecurity is great for someone like him who gets bored easily, because there is always something new to learn, the skills he has learned along the way to help him stay sharp as a client-side penetration tester, such as learning to be patient, not starting off with assumptions, good communication, and so on, the way he motivates himself daily, and lots more. He shared some of his favorite books and TV shows, as well as a motivational quote by Ernest Hemingway.You can also reach Jacob on Twitter @vodkanaut777 and Instagram @vodkanaut.Please send questions, comments, and suggestions to bidemi@thebidpicture.com. You can also get in touch on LinkedIn, Twitter, the Clubhouse app (@bid), and the Wisdom app (@bidemi).Check out host Bidemi Ologunde's latest book, Feet of Clay: Democracy, Democratic Values & Destructive Influences, available on Amazon, eBay, and Barnes & Noble.

Karl W. Palachuk has been an IT Consultant since 1995 and is one of the pioneers of the managed services business model. He is the author of twenty books, most of which are also available as audio books. He is the founder of the Small Biz Thoughts Community and maintains four blogs, including Small Biz Thoughts and Relax Focus Succeed. Karl has owned several small businesses, including two very successful Managed Service companies in Sacramento, CA. He received his first Microsoft certification in 1995 and his first MCSE in 1999. He was an active, hands-on Systems Engineer until January of 2017. He now provides coaching and consulting services to IT professionals of all sizes.   Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business whether it's Managed Services, Consulting, Break-Fix or anything in between. We discuss topics ranging from how-to, customer service, business practices and more. Be a part of the show by emailing or joining the live chat. Live Show and Chat every Tuesday at Noon EST   Hosted by: Jeff Halash from TechNut Computer Repair Jeff@MSPUnplugged.com Paco Lebron from ProdigyTeks Paco@MSPUnplugged.com John Dubinsky John@MSPUnplugged.com   MSP Unplugged Video   Support This Show Patreon.com/MSPUnplugged BuyMeACoffee.com/MSPUnplugged PayPal.Me/MSPUnplugged Amazon Affiliate Link   Topics and Links: Guest Karl Palachuk Small Biz Thoughts Jeff Grenier Firelands Computer Services   DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we'll receive a small commission. Music By Jim Holley

I have seen articles over the years that talk about a talent gap in companies, similar to this one. For a long time early in my career, it seemed anyone that went through a boot camp could get a job, and we had lots of unqualified people earning lots of money. I know I've run into my share of paper-CNE's, paper-MCSE's, and more in my career that took advantage of that talent gap. Over time it seemed that many companies stopped relying on certifications in hiring, but this didn't seem to help us find more qualified workers. We either were short of staff or still had plenty of people that couldn't do the work that well. During the last year, I have seen lots of articles about companies that are struggling to find workers at all levels, even though the pandemic has broadened the search space. Companies learned to work remotely and many started to hire people in different cities. I know a lot of people that changed jobs in the last year. Many landing a remote position at a company they would rarely if ever, drive to visit. I still hope the pandemic repercussions will include hiring more people in different locations, though that may not be the case for all organizations. Many managers seem to assume they will bring everyone back into an office at some point. Read the rest of Do You Have a Talent Gap?

Karl Palachuk thinks the industry needs to professionalize, and has proposed draft legislation to bring to state houses across the country, and possibly the world. What is he proposing, and what are the next steps? National Society of IT Service Providers: https://www.nsitsp.org/   About Karl: Karl W. Palachuk has been an IT Consultant since 1995 and is one of the pioneers of the managed services business model. He is the author of more than twenty books, most of which are also available as audio books. He is the founder of the Small Biz Thoughts Technology Community and maintains four blogs, including Small Biz Thoughts and Relax Focus Succeed. Karl has owned several small businesses, including two very successful Managed Service companies in Sacramento, CA. He received his first Microsoft certification in 1995 and his first MCSE in 1999. He was an active, hands-on Systems Engineer until January of 2017. He now provides coaching and consulting services to IT professionals of all sizes.   Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/   Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio   Follow us on: Facebook: https://www.facebook.com/mspradionews/ Twitter: https://twitter.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ LinkedIn: https://www.linkedin.com/company/28908079/   Subscribe and click the notification bell to get all the latest videos.      

Did you ever wonder why IT diagrams always use a cloud to show an element where stuff goes in and comes out, but we're not 100% sure what happens inside? That was originally called a "TAMO Cloud" - which stood for "Then A Miracle Occurred". It indicated an area of tech that was inscruitable, but nevertheless something we saw as reliable and consistent in it's output. For IT pros who hold a strong religious, ethical, or moral point of view, our journey has had its own sort of TAMO Cloud - where grounded technology and lofty philosophical ideals blend in ways that can be anything from challenging to uplifting to humbling. In this series, we sit down with members of the IT community to explore their journeys - both technical and theological - and see what lessons we can glean from where they've been, where they are today, and where they see themselves in the future. This episode features my talk with my friend and frequent Technically Religious guest, Keith Townsend. Listen or read the transcript below. Into music (00:03): [Music] Intro  (00:32): Welcome to our podcast, where we talk about the interesting, frustrating and inspiring experiences we have as people with strongly held religious views working in corporate IT, we're not here to preach or teach you our religion. We're here to explore ways we make our career as IT professionals mesh, or at least not conflict with our religious life. This is Technically Religious. TAMO intro (00:53): Did you ever wonder why it diagrams always use a cloud to show an element where stuff goes in and comes out, but we're not 100% sure what happens inside that was originally called a TAMO cloud, which stood for then a miracle occurred. It indicated an area of tech that was inscrutable, but nevertheless, something we saw as reliable and consistent in its output for IT pros who hold a strong religious, ethical, or moral point of view, our journey has had its own sort of TAMO cloud where grounded technology and lofty philosophical ideals blend in ways that can be anything from challenging to uplifting, to humbling. In this series, we sit down with members of the it community to explore their journeys, both technical and theological and see what lessons we can glean from where they've been, where they are today and where they see themselves in the future. Leon Adato (01:39): My name is Leon Adato, and the other voice you'll hear on this episode is long-time technically religious, uh, contributor, Keith Townsend. Keith Townsend (01:47): How's it gone. Leon Adato (01:48): It is going great. It is so good to have you back on the podcast this year. Um, before we dive into any of these conversations, I've been waiting to have this one with you for a long time. Um, I want to give you a moment of shameless self promotion, where you can talk about anything and everything that is particularly Keith and CTO advisor and stuff like that. So where can people find you? What are you doing these days? All that stuff. Keith Townsend (02:12): All right. So you can find me, uh, easiest. Wait, you know what, there's a new website that we did this year. So let's Hawk that the CTO advisor.com has been a completely revamped. It's a completely new platform and, and sculp. Uh, we did it. We're pretty proud of the work there. Leon Adato (02:30): Awesome. So we'll check that out. Fine. And how about on the Twitters? Which we like to say to horrify your daughter? Keith Townsend (02:35): On the Twitter? Because you know, my daughter loves that it's @CTOadvisor. Leon Adato (02:42): Perfect. Um, anything else that you want us to pay attention to where people can find you and what you're working on? Keith Townsend (02:48): Well, what I'm working on is a, you know, we've been in the throws of cold COVID just. Leon Adato (02:54): Uh huh. Keith Townsend (02:54): Before the, you hit the big red button. We talked about just the impact of, uh, looking for the vaccine. What we're looking for at the CTO advisor is looking beyond that, we're going to do a road trip in which we're going to hit 12 cities over three month period. Me and Melissa driving around the big Ford pickup, pulling a Airstream and talking to people who listen to this podcast. So people in technology and, uh, technology vendors, we're we're going to have a good time over the three months. So keep checking the website, check the Twitter feed on for our travels. Leon Adato (03:33): Fantastic. Okay. And the last thing is, um, just briefly your religious ethical or moral point of view. Keith Townsend (03:39): So, you know, uh, this is a big, uh, questionmark for a lot of people, but I think I have it down pat, I'm non-denominational, Leon Adato (03:50): Uh huh. Keith Townsend (03:50): However, I'm from a branch of the Chicago, I mean of, uh, the churches of Christ. So if you're a Christian and you think of the churches of Christ as a denomination there, that's where I'm at. Leon Adato (04:03): Fantastic. Okay. And if you're scribbling any of the websites or stuff down, this is just a reminder to keep your hand on the wheel, pay attention to the road. Don't worry about it. There's going to be show notes that come out the day after this podcast drops. So anything that Keith and I are talking about here is going to be written down there for you. You do not need to make notes. With that said, I want to start off with the technical side. So CTO advisor doing road trips, like what, what is your day to day technical life look like? Keith Townsend (04:32): Well, you know what? I was just sharing with my wife, Melissa, that that has become a lot more blurry. So I can identify religious, really religion, really easily compared to what I do technically anymore, because I spent so much time as a business owner on the administrative parts of busy, of the. Leon Adato (04:51): Uh huh. Keith Townsend (04:51): Business, when I'm not spending time on the administrative parts of the business, selling product, creating product, et cetera, I'm doing analyst work. So I get briefed, I disseminate that information from technical folks. I create content around that and help, uh, decision makers, make decisions around purchases. And occasionally I'll take the advisory role and advise a company on their hybrid infrastructure journey. Leon Adato (05:19): Got it. And, and I know that you do a lot with, you know, basically in the cloud space, uh, you have a couple of opinions about Kubernetes. You, um, may even dabble in building data centers for yourself for fun. Keith Townsend (05:36): For fun, or for profit. Yes, I, so I do, uh, I have the CTO advisor hybrid infrastructure, which is, you know, we, this whole Kubernetes thing and all of the journeys we talk about moving from public, from private data center to public cloud, very abstract terms, the CTO adriser hybrid infrastructure is a concrete something I can put my finger on and say, this is what their journey from private data center to hybrid infrastructure looks like. This is what it tastes like. This is what it feels like. Here's the pain points, the gadgets. So we built a data center with the intent of showing the journey from private data center to hybrid infrastructure. Leon Adato (06:20): Very cool and nice that, that you have a visceral sense of what that looks like, and you can convey that. That's really cool. Okay. So I'm going to presume that you were not born with a silver keyboard in your mouth, that you were not that upon your birth, your mother didn't look at you and say, yes, let's call him CTO advisor. That's what we will do. Where did you start off in tech? What was your, your, you know, rough beginnings? Keith Townsend (06:42): So rough beginnings, the, uh, old man, as you know, we like to call them, uh, bought me a color computer 2 a tan TRS 80 color computer 2, for those of you that were born after the year 2000, this machine from, uh, I bought a car from somebody that was born in 20, in 2000 last night. So that was a really interesting experience. Leon Adato (07:06): Wow. Keith Townsend (07:06): But, uh, uh, in 1984, 1983, my dad bought me a color computer 2, uh, Leon. We're both of an age group that we remember war games, Leon Adato (07:18): Uh huh. Keith Townsend (07:18): The great geek movie of all the greatest geek movie of all times, Leon Adato (07:23): Possibly yes. Keith Townsend (07:23): And I had in my mind, you know what, I'm going to go play TIC TAC TOE on a, the color computer. And that started my love for technology. Uh, you know, and then you forward through the hobbyist phase to, when I actually started to get involved in tech, it was post, uh, my initial con uh, career in hospitality. I always had the bug for tech and I got a job, uh, pre year 2K when you had a win, if you had a pulse and could spell windows, you could get a job in technology. I parlayed that into a job working in the help desk for a, uh, commodities data provider, uh, commodities trading, uh, data provider, uh, for the third shift. And that's way back in 1997, I think. Leon Adato (08:14): Uh huh. Keith Townsend (08:14): So that's, that's the start. I just supporting commodity traders, trying to get real time data feeds off of our product. So that was a really interesting experience, uh, trying to, uh, explain to somebody with an Indian accent, what a Tilda was. Leon Adato (08:30): What a Tilda Yeah, What does that exactly look like? Keith Townsend (08:33): What is a Tilda? Leon Adato (08:33): And also on their keyboard, where would you find it possibly nowhere? Keith Townsend (08:37): Exactly. Leon Adato (08:37): Um, yeah. And, and I've commented a few times on the show that that help desk is for many of us, one of the formative experiences that we have that either show us that we never ever want to work in tech ever again, or that there is so much richness and so much, you know, to learn and so many different directions to go in that we just can't ever get away from it. Um, all right. So then the next question is, you know, started off post TRS, you know, color to TRS 80, uh, post that into the help desk. How did you get from there to where you are today? What was that progression like? Keith Townsend (09:18): Wow, that's a, that's a really great story, uh, or, or question, and it was a lot of, uh, just excellent people throughout my career and grit. The great thing about starting out and learning about technology, of a passion for it. This is one of those industries where you can make a really great living for your family and not have a degree. I don't have one, at the time. I did not have a degree in computing. I didn't even have a degree. I only had maybe six months of community college under my belt from a, from going to community college for two years. I'll probably only hit six months of credit. So, uh, the third shift job, I grabbed a MSCE, MS, MCSE, and then, Leon Adato (10:08): MCSE. Yeah, I have to say it really fast to get it right. Keith Townsend (10:10): MCSE certification guide. And I went down the journey of consuming every bit of information I can around certification. Uh, I'm super proud that I took the windows 95, uh, certification test, which was way harder than a windows NT4 old test. And I got like 98% on it. And I was super geek because I studied for it for months. But, you know, I use that certification path as a way to elevate myself into my next career opportunity, which was again, working at the help desk. But this time at the, at the Chicago Tribune making 20 grand more a year, Leon Adato (10:48): Whoo. Keith Townsend (10:48): Uh, the going again that self study route, uh, mentors, et cetera, moved on to network administration, not even a year after taking the job at, uh, the Tribune, still at the Tribune moved from that to a low dip. I started this brand called Townsend consulting. It's still part of my email address. I can't, uh, but I was super naive as many 20 or 20 something year olds are at the time, uh, thinking that I knew enough to actually advise and consult people on, on how to deploy windows technologies. I guess I was as knowledgeable as anyone, uh, took a hard turn in my career, actually, uh, personally I had to file bankruptcy because it was a very, very bad career move. Uh, I should have, uh, stuck with a full-time employment, uh, but, uh, this is around 9/11. Uh, so I spent, uh, think about six or seven months unemployed, uh, because I made wrong turn in my career. Uh, we, we re, recouped, spent a bit of time, uh, and a mid size organization doing again, network administration where, uh, did a lot of really cool projects like, uh, deploying a backup system, deploying my first sand storage area network, Leon Adato (12:15): Uh huh. Keith Townsend (12:15): Uh, just cutting the next five or six years, just really earning my stripes in IT around the 10, 11 year point of my career. Uh, I finally finished my degree and, uh, computing BA in computing from DePaul university. We, uh, moved to Maryland because we were in and yet a, another recession. This is around 2008, 2009. Leon Adato (12:43): Right. Keith Townsend (12:43): Uh, we moved to Maryland where I took a job at Lockheed Martin, which completely, uh, changed my career. Uh, uh, telemetry. Leon Adato (12:52): Uh huh. Keith Townsend (12:52): I went from very engineer focused. This is if people have ever followed me throughout my career, I was virtualized geek back then, uh, moved from, uh, being kind of an engineer to an architect, a lot more customer facing, uh, uh, roles and opportunities, managing projects. I finished up my Master's in IT project management, uh, that opened the door for me to, uh, move to PWC, which where I became the CTO advisor, the conversation has changed from, should I, you know, use I scuzzy versus NFS versus fiber channel to, you know, what should we outsource all of IT? Uh, the, so that's where, you know, I stepped away from the keyboard. This is circa 2012, 14, and ever since I've been kind of, you know, that's been the brand and the focus of my career, not necessarily, uh, I'm, I'm a management consultant. Not necessarily I am a management consultant necessarily, but I'm a management consultant with deep technical chops. So I can talk, you know, everything from, uh, file systems to storage technology, and other storage technologies to, uh, EBGP all the way to "Should, uh. we, you know, use OPEX versus CapEx for a purchasing decision is how I, how I landed here. Leon Adato (14:25): Got it. That is so what's wonderful about that, that narrative is that I think a lot of people who've been in it for a while can say, Oh, I, I can see myself in that journey. Again, a lot of us have gotten our start in or near the help desk. A lot of us have made several, um, you know, career or company changes, which led to career changes, or at least technical pivots and what we did. So, um, it's really nice to hear that story validated in your experiences. Um, you know, that, that there is a pattern to it. So many people come to it from so many different directions that sometimes you feel like, yeah, it doesn't matter what you do. It's and I, you know, who knows where it's going to end up? No, there really is. There really is sort of a path to it, even though it may not be as formalized as say, you know, a trade or, you know, one of the, we'll say the higher, How do I want to say this, one of the more traditional degreed paths, like, you know, get, you know, being a physician or a lawyer or whatever. Um, okay. So that covers the, the technical side of it. I want to flip over to the religious side and, Keith Townsend (15:40): Uh huh. Leon Adato (15:40): I always like to make the caveat that, um, labels are challenging in a lot of cases, you said that you had a very easy time sort of identifying yourself, but I know that a lot of folks, when they say, when I say, what are you, they're like, well, I'm a, I'm kind of this, but not that, not that part of it. I, one person on a earlier show identified themselves as a kicking and screaming Christian. So, you know, stuff like that. So I want to start off by saying, how do you identify religiously today? Tell us a little bit more about, um, where you place yourself religiously today. Keith Townsend (16:14): So, you know, it's really interesting because, um, I think when most people, um, for those who you can't physically see me, I've never physically seen me and can't tell by my voice, cause voices are hard. I'm an African-American. And when most people think of African-American Christians, I think they have this image in their head of Baptist, Leon Adato (16:35): Uh huh. Keith Townsend (16:35): uh, traditional soulful worship type of church. Nah, I go, I go to a multi-national I'm in a multi-national, uh, congregation. Leon Adato (16:48): Uh huh. Keith Townsend (16:48): And, um, community. So there's a bit of everything. So you can kind of think of it as a little bit more reserved, which has some really interesting, um, uh, I think impacts because traditionally I think you would think of the churches of Christ as more of a Evangelistic. Leon Adato (17:11): Ok. Keith Townsend (17:11): Movement. So when you think of the Evangelistic movement, you think of the politics around that today. And I'm very much not of the politics of the evangelistical movement, uh, and that creates some really interesting conflicts within our, uh, with our, within our multi-national multi-racial community, because you have a lot of that culture mixed with a whole lot of black folk. So, uh, if, if for those who need a point of reference, you'll think of the traditional evangelical, uh, doctrine, Leon Adato (17:53): Uh huh. Keith Townsend (17:53): But mixed with a lot of, uh, multi-racial, uh, congregation and you get the complexities and the flavor of that, but bubbling, bubbling up. Leon Adato (18:06): Yeah. It's, it's never as simple as I think the media, or, you know, a quick, you know, three inches of a New York times article wants to make it sound, there's always nuances. There's always, you know, people are complicated and they bring themselves to everything that they do. So it's, it's never, never a simple thing. So, um, that is interesting. And again, as I said, with the, with the tech, you probably weren't born as a multinational multicultural, uh, church of Christ evangelical, but not that kind, kind of a Christian. So you know, where do you start off? What was your home life? You know, what was your home religious life like growing up? Keith Townsend (18:48): So the, one day, if my mother was in tech, uh, she make a amazing, uh, guests because she kind of covers the, the spectrum. Uh, we, my mom specifically, my father was not religious. Uh, much of all, he has Christian, like many Christians are like many religions. If you're, if you're culturally a Christian, you know, you identify as Christian, but you're not really practicing. Leon Adato (19:13): Uh huh. Keith Townsend (19:13): So my father was a non-practicing Christian, just, you know, uh, but my mom, uh, when we were in, around, when I was in junior high, basically, uh, became a Jehovah's witness and my mom is now a Muslim. So, Leon Adato (19:32): Ok. Keith Townsend (19:32): That is, that has been quite the journey. And it's always an interesting conversation, uh, with her. And we'll get into that, I think, in, in another podcast or another date, but it's an amazing, uh, conversation, but which makes it really, which has made my Christian journey, my religious journey really interesting. Uh, what is common between events, if Jehovah's witnesses were, uh, political at all, I think their politics were probably lean towards what the evangelical churches will will, Leon Adato (20:04): Uh huh. Keith Townsend (20:04): But more importantly, culturally they're very similar. Faiths might be slight doctrine may be slightly different, Leon Adato (20:12): Sure. Keith Townsend (20:12): But culturally they're very, very similar. So I'm finding that a lot of the, of what I remember in my childhood as worship and as, uh, meeting and community is very similar in my, uh, religious experience today. Leon Adato (20:29): Got it. Okay. So yeah, so the, the, the feeling of it was the same, even if the, the particulars of the expression of it may have been slightly different, so that's. Keith Townsend (20:40): Yes. Leon Adato (20:40): Okay. Very cool. And so having grown up in a Jehovah's witness house, even though your mom herself went through her own religious journey, what was yours like from, from that, to this, to where you are today? Keith Townsend (20:53): So, what's really interesting is that I, I, uh, I wholeheartedly believe than the, uh, Jehovah's witnesses doctrine when as a, as a teen, as a, uh, fairly young adult, when my mother, uh, uh, faith changed so that mine's. Mines didn't change to the extreme that my mother's did, where she, uh, where, uh, where she went with a completely different lineage of faith, Leon Adato (21:25): Uh huh. Keith Townsend (21:25): Mine's changed in the fact that, uh, it wasn't as strong as I thought it was. Uh, I was sound in, um, the beliefs of Christianity, that I don't think has changed. Leon Adato (21:38): Uh huh. Keith Townsend (21:38): What had changed was whether or not I become, whether or not I was a practicing Christian or not, and that I was not. So in my early twenties, uh, from my post high school to my early twenties, right before I started my, uh, technology, my career in technology, I was not a, a practicing Christian. I did not, my life did not meet up to what my religious beliefs were, you know, so, you know, you're Jewish and you're Orthodox Jewish. So some of the stuff we can easily relate to because we're, uh, uh, I think, you know, Orthodox Judaism may be one of the most disciplined faiths you can, uh, go down. And when you come from a Jehovah's witness background is a very disciplined faith. Leon Adato (22:27): Uh huh. Keith Townsend (22:27): So there's strict, uh, beliefs around things like sexual immorality. So the fact that me and Melissa, who I've been with since I was 20, Leon Adato (22:38): Uh huh. Keith Townsend (22:38): That we were living together and not married, bothered me, uh, uh, from a faith perspective. Leon Adato (22:46): Got it. Keith Townsend (22:47): So I didn't reconcile that until, uh, I started to study the Bible again, uh, with the churches of Christ and become a baptized Christian around age 25. Leon Adato (23:00): Uh huh. Keith Townsend (23:00): Or so. And that kinda got me from, you know, kind of Jehovah's witness, uh, uh, on the verge of becoming a Jehovah witness to kind of stepping away from Christianity, to re-engaging in the faith in general. And then, you know, I, you visually morphed into, you know, as you think through kind of the entire journey from age 25 to I'm now 47. So a 22 year, uh, Christian journey, you know, it went from being, uh, you know, that fiery early Christian, uh, going out and preaching on the, uh, on the street corners to having teenage children and trying to, uh, help them with their own religious journeys and understanding life just isn't as black and white, as we all would like to think. Leon Adato (23:54): Right. Keith Townsend (23:54): You know, it's, it's just, it's an amazing, like, if, once you start the pull part, the details of it, and we'll talk about things, some of it, and some of your next questions, but you know, things about, uh, things about my faith around, uh, uh, taboo topics, such as sexual orientation. Like once you become a full realized adult, and you have queer friends, how do you reconcile having queer friends? But your faith is saying that, uh, the doctrine of your faith is saying that this is something not acceptable. So. Leon Adato (24:32): Right. Keith Townsend (24:32): Separating the two or reconciling the two has been just a really interesting journey as I've matured. Leon Adato (24:38): Yeah. And, you know, friends or relatives, you know, to that. Keith Townsend (24:42): Yeah. Leon Adato (24:42): To that matter. Keith Townsend (24:42): I have a niece that I love to death and she's engaged to another woman. So, you know, we had them over to dinner before COVID, we had them over to dinner and we had a great time, but it is, it's some really tough questions that you, you end up, uh, just dabbling with. Leon Adato (25:02): Right. And if you're reconciled to it, to those things, to those contradictions, which I think, I think the tension, the, the religious and Holy tension, I think is where the excitement is the, the, the work, the introspection, the, the, again, as an adult, as a fully realized, mature, adult, and I recognize that as I say this, uh, if my wife or children listen to this podcast, they will laugh hysterically at my believing myself to be a fully realized mature adult, but that aside, um, I think that figuring out those things about what, what I believe and what I practice and, um, how I reconcile, what my, both, what my religious peers, my co-religionists are saying, and all those things, that's where a lot of the really interesting, dialogue can be found. Um, you know, I don't mean arguments, but I mean, real dialogue, like, you know, what do we mean when we say this? Um, and I will say that, you know, as, as IT people, I'm not trying to diminish it, but as IT people, I think we're used to, those hard conversations, those challenging conversations of, no, I really think this is the way we need to fix this, or this is the way we need to build this. No, that's not it, I think this is how we need to build it based on my experiences or my understanding of the facts on the ground. And I think that that's, that's part of the thing that makes, uh, folks with strong religious identities who work in it. I think that's where we find those, those overlaps. And that sort of takes us to the next, the next part of the, of the episode, which is when, as a person with a strong religious, ethical, or moral point of view, who works in IT, I'm curious about how those two things overlap, you know, has it created any friction and how have you overcome that, but also have there been any, you know, wonderful discoveries, delightful discoveries, I like to call them where you didn't think that being religious was going to help your tech, or you didn't think that being technical was going to enhance your experience of your faith. And yet it happened. So let's start off with the, well, we'll start off with the not so great stuff. And we'll end on a high note. So was, have there ever been moments when your faith caused friction with your tech or vice versa? Keith Townsend (27:35): So that's a really interesting question, I think, and this is not just, I think, unique to tech. I think the science is there's two areas. There's kind of work-life balance that category that we put in work-life balance and tech is unique in a sense that we don't ask our payroll people to run payroll at 10 o'clock at night. Leon Adato (27:58): Usually not unless something's going really wrong . Keith Townsend (28:02): But when, you know, when people are looking at me funny, and you don't have this problem because of, uh, your faith, but you have the conflict, uh, the, when people are looking at me funny, because I step out of service because I got a text, is weird. That was early on like, Oh, I get the servers down on a Sunday afternoon and I'm doing service. I think Orthodox Jews kind of get this part, right. Uh, you know what? You won't get that text because you don't have a pager on. So the, uh, the, uh, that's one aspect of it, but there's the second part of that, which is the work-life balance is when you need to push back, uh, from that the computers don't care that you go to service Wednesday nights and on Sundays. So I remember, uh, very vividly one night I was getting off of work at five o'clock and my, uh, I get a page, uh, right before I leave. And the former CEO of the Tribune is now, uh, running the, uh, back then, once you became the former CEO of the Tribune, once you retire from that, you became the CEO of Tribune's, uh, uh, charity, whatever that was named the, Leon Adato (29:28): Oh ok. Keith Townsend (29:28): Uh, and they had a problem and it was my job to troubleshoot that problem. So, you know, there's this super important person and the organization I'm working the help desk, I'm on call. I get a page that this senior executive has a problem, but I have church service. And that I can't that mentally I, in my mind, I cannot Miss Church service. So I have this conflict. Do I go help the executive? Or do I go to church in which you know, is so for me, it was really a question of faith and I chose to go to service. And this is just a good piece of advice for work-life balance. In general, I always always push against deadlines that conflict with my personal life. Leon Adato (30:17): Uh huh. Keith Townsend (30:17): I've done enough stuff to know that most deadlines are autofit are artificial. Someone somewhere said that this has to be done by a date unless we're talking about, Oh, VMworld is scheduled on the 19th of September, and this presentation will be delivered. And it has to be in by the morning of 19th of September, then everything else is negotiable. If it's not a written. And even then, you know, we get these weird deadlines and it, and in business in general, thou shalt have their, your presentation in a month before the thing. And I kind of just brush all that stuff off. I try, I tried to respect it if I can, but if I have conflict, I manage that conflict. The second thing is by definition, and I'm sure people who listen to this podcast struggle with this. When I read the old Testament and I see that Joshua prayed and the sun stopped in the middle of the sky, I simply don't believe it like, and you can, you can kind of water over your faith if you want to and say, Oh, you know what? I'm just being unfaithful. Or, and yes, I will believe this theme that I don't believe. I try to be as honest as possible when it, when it, when my, my semi scientists technical, technical brain can't reconcile something that I read in my religious texts, I don't cover it up. Like, I don't believe Adam and Eve, I don't believe the, I don't, I'm a Christian, but I don't believe the creation story as written and the texts that we read today. And those are the things that I truly struggle with. I don't struggle with, you know, um, again, I'm, I'm a mature adult. I have plenty of years of experience. I know how to push back on areas of conflict when it comes to scheduling. But as a, even as a 22 year old Christian, 22 years of my faith, I still struggle with reconciling what my technical brain tells me and what my faith wants to, uh, what my faith teaches. Leon Adato (32:35): Right. And, and that is actually a topic that we're going to cover, uh, In a future episode, which is this idea of proof and how do we reconcile our, you know, fact-based, don't go with your gut, say it with data, or don't say it at all, kind of 9 to 5 lives with our, uh, again, you know, biblically found, biblically founded ideas of how the world works and how it's structured and things like that, um, at the same time. So I want to just highlight the idea that, yeah, deadlines are artificial. If you're on call the challenge I think, again, as a, as a, another religious person, the challenge isn't reconciling your faith with on-call, it's reconciling your organization with on-call, that is being done by a human. Because, okay, you had church service, you could just as easily have had bath time with the kids. I'm sorry, I'm elbow deep in a bathtub with a two year old. I'm not turning around to go fix the server right now. It's going to wait another 10 minutes or 15 or whatever it is. You know, I have family emergencies. I have all those things. How does an organization handle the fact that on-call is a point of, you know, if the emergency is so bad that my not responding to it in the first 15 or 20 minutes caused it all to die, all to go away, Then there were some pretty fundamental problems with the system that had nothing to do with my failing on-call. Keith Townsend (34:13): Yeah. You have to be able to triage. Leon Adato (34:15): Yeah. Keith Townsend (34:15): You have to be able to say, you know, what is this really? I know I got a page for it, but is this really important because, uh, both of us have older children, mine are a bit older than yours, but there are times where I just simply can't get back. Leon Adato (34:31): Yeah. Keith Townsend (34:31): And I think back, wow, was getting that, uh, was getting that CRM system up in 2 hours versus 6 really worth missing that game. Hmm. Leon Adato (34:44): Right. Keith Townsend (34:46): Retrospect, maybe not. Leon Adato (34:47): Yeah. And I will say, I am absolutely a workaholic. I am. I mean, at this point in my life, I'm 53, I've been in IT for 30 years. There is no getting around it and there's probably no solving it. I am, I, I enjoy my work so much that it is very hard for me to walk away from it at the same time. Um, I've had some very hard conversations with my family who said, of course, you worked 12 hours to get that thing done. And you got the kudos. All we got was not having you. That's all we got out of it. And that, again, this is apropo of nothing that we're talking about in terms of tackle religion. It's just one of those life lessons that, you know, old tech dudes, you know, are sharing, but you really have to think, you know, not only is the applause you're going to get from your company, fleeting, you know, are you going to get a, an attaboy and that's it ain't worth it. Ain't worth dropping date night with your wife or your significant other isn't worth, you know, it's not worth dropping it for Oh, wow. That was really good. Thank you. It's not worth being asked to do it again. It's not worth thinking you will always be there and it's also not necessarily worth the frustration and the anger that you may see long-term in your family's faces when they start to hate your job. Keith Townsend (36:17): Yeah. The, uh, I love it. That my kids have memories of jobs that I had, that they loved. They were like, Oh, I love that job that you would take me to. And they don't. Leon Adato (36:28): Ahh. Keith Townsend (36:28): Know what I did, but they say, Oh, I love that job that you did, and there was the refrigerator full of soda and I can get free soda. And we, you know, we stop in and then we go, and then afterwards, we go across the street to, you know, one of my favorite stories is recently, my son said he took, uh, he took his girlfriend to the restaurant that was across the street from that job. Leon Adato (36:53): Uh huh. Keith Townsend (36:53): And he said he was so disappointed and heartbroken when his girlfriend just said, Oh, it was okay. And, uh, he said, I have some of my best memories of being with my dad and my family after he, you know, take us, uh, to work at the, he did a server upgrade or whatever. He take us across the street in, have this place in. And he said the other day, Oh, and to boot is now closed in. So there's this thing that you have to balance. We have tough jobs and information technology. And as, as, and most faiths have this thing, uh, and I think it's pretty consistent that pride is a sin. Leon Adato (37:37): Uh huh. Keith Townsend (37:37): And there's no better job than being an, IT Ex that feeds your pride. Leon Adato (37:44): Yes. Keith Townsend (37:44): Then what we do, the ability to be the superhero, the person who saw, saved the day, uh, I got, I had a CEO, tell me, Keith, you took us out of the stone age, et cetera. We get all the kudos in the world. And it feeds that pride. Leon Adato (38:01): RIght, right. Keith Townsend (38:02): At the end of the day, we have to ask the question and we'll get into this, in one of your, uh, next series of questions around, you know, what pride is a horrible thing for both your career and your personal life. Leon Adato (38:15): Yeah. Um, I'm not gonna, I'm not gonna quote her correctly, but Charity Majors, who's the, I think she's still the CTO of honeycomb IO. She is still part of honeycomb, but she has gone from, I think the CTO to one of the engineers or back again, she founded the company, but she gets to have whatever job she wants in it. And she said, she's very much anti firefighting. She said, I actually do not give anybody credit in our company for fixing a problem that blew up. I want to give credit to the person who found the problem before it occurred, who did the steady, regular testing and, uh, quality control so that the problem never occurred. And I think IT is horrible at that as a, uh, as a industry where we lionize the 2:00 AM firefighter while completely overlooking the person who shows up at 9 leaves at 5 does good, solid, reliable work that is consistent,and has few, if any flaws, that person never gets a bonus. That person. I mean, in terms of like, when we think about, you know, bonuses for saving the day, that person never gets it because yeah. They just showed up. They just did their job. Yeah. They just did their job. Perfect. You know, uh, consistently all the time. That's the part that we should be holding up as the example. Um, but we don't. So you're absolutely right. And I actually made a note that, that, uh, we definitely need to do an episode on pride goeth before the fall, for sure. To talk about like what that means in tech and religion. Okay. So we've talked about some of the challenges. Are there any moments, uh, as I said before, this delightful discoveries, any times, when you're you realize that your faith was really a asset, a benefit to your technical life or vice versa, where you were at church, and you realize that being an IT person was really, and not just, I'm going to go back to an earlier episode, we had where it was like, Oh, Keith can fix, it keeps the AV guy, not the, again, that lionizing the problem solving. But anytime when you realize that, that your technical mindset created a deeper or more powerful connection to your faith. Keith Townsend (40:29): So let's talk about how the faith has, uh, impacted my work life and techno, uh, as a technologist, uh, you know what we, we'll talk about it, I think in a future episode and we'll address the, in the proof piece of it, but sometimes somethings just take faith, true story. Uh, the, I was on call and there was the help desk reporting system was running on NT 4.0 server when NT 4.0 was the latest OS from Microsoft out and available, Leon Adato (41:02): Right. Keith Townsend (41:02): But it was still then a horrible OS, and I was in there to do, uh, updates that you get in via CD back in, back in that time. And I came to it, hit the KVM. It was blue screened already. Like even before I touched anything, it was blue screened hours later. The, and this is, this has been a system that had been giving, uh, uh, problems. I called the director. He said, look, Keith, if this thing isn't up, by the time we get back into the office in the morning, we both might as well go out looking for new jobs. So I'm like, Whoa, hold on. I was just coming in to do updates. So how did I get lumped into this whole losing your job thing? It got to the point that it had to be about three o'clock in the morning. I literally got in the middle, on the middle of the data center floor. I got on my knees and prayed. Because I had no idea how you guys have to remember this. This is 1998, 1999. There is no internet blogs that you can just go to Google or AltaVista and Google and find. Leon Adato (42:09): Right. Keith Townsend (42:09): The solution to the problem. If you get on the phone with Microsoft, you're going to be on the phone for hours before you. Leon Adato (42:16): Yeah. Keith Townsend (42:16): Can get to someone who can help you, Leon Adato (42:19): Help you through it. Keith Townsend (42:19): So my only main line, my Google was just praying. I got some crazy idea to do it. So I've never, I've never shied away from my faith and my job. And I've taken principles from my Christian faith and apply them to my approach to work. I'm ethical. I, I'm moral, and I'm a better leader because I embrace the love of Christ in my approach to my job. I, uh, literally do not approach my job as I'm working for, uh, the Tribune or Lockheed Martin it's, I'm working for God and is what my is, is my work acceptable? Is this something that I can present to him? Is my leadership something that I can present to him? Uh, is it something if, uh, I, my, am I taking credit where I don't deserve to take credit? Leon Adato (43:20): Um hmm. Keith Townsend (43:20): That's how I approach my work because of my faith and people, uh, people give me kudos about it all the time, and I don't always succeed in doing this, but I am who I am because of my faith. You take away my faith from who I am as a person. And I'm pretty unlikable. Leon Adato (43:43): Got it. Yeah, it's, uh, it, it definitely is a, uh mitigating factor for a lot of us. Um, I will say also, just having known you for a while and worked with you in, uh, several different, um, venues that you, you bring that perspective to, is it worth doing? And, you know, you'll look at projects that I think a lot of folks in your position would say, I know that's not worth it. No, no, no. There's, there's a message here that I want to deliver. There's a, you know, there's a conversation I want to have. That's worth being part of or whatever. You, you value things in a way that, um, is not, is not necessarily business like or business centric, but it is, um, humanity centric. And it is really about, you know, what can I do to help? In a lot of ways. Keith Townsend (44:38): Yeah. I remember what it was like too. So my brother is also a business owner. My youngest brothers are business owners. He had a, Leon Adato (44:46): Uh huh. Keith Townsend (44:46): Uh, he had a employee. Uh, he was thinking that, you know what? I think I might be overpaying this particular employee. No, not overpaying, He said, you know I think I might be underpaying this particular employee, I really need to consider this. And then in a casual conversation, a week later, the employee said, you know what? I was at the grocery store, my wife, and it was the first time in our lives. And this person is over 40. Uh, this is the first time in our lives, where we went into the grocery store and we weren't worried about our checking account balance, and what we were buying for and being able to buy groceries. So IT technology has transformed my life from a, Leon Adato (45:32): Uh huh. Keith Townsend (45:32): From just a privileged perspective, you know, I'm, I, the, my wife got tagged in a photo of a billionaire. We're not rich, but we have access and privilege that the 12, 16 year old Keith could never even. Leon Adato (45:51): Yeah. Keith Townsend (45:51): Fathom. I just did not know this world existed. So when, whether it's your day job, or you personally, or someone comes with an opportunity for me to open that door to other people to have similar transformative experiences, why would I want to pull that ladder up from them and not give them the same opportunities? As I mentioned, it was grit partially that got me here, but it was also people willing to extend a hand. Leon Adato (46:19): Yeah. Keith Townsend (46:19): And help me up that ladder. Leon Adato (46:21): Very nice, Keith, it is always a privilege and a pleasure to talk to you. Uh, this is the lightning round. Any final thoughts, anything that you want to share with folks, um, just to think about on their way. Keith Townsend (46:34): So you know what the, I think if you can take anything from this conversation, it's don't be fearful of your faith. Um, people are people. There are some of them, there are truly jerks out there. One of our fellow contributors get challenged because of his faith on Twitter, but overall you impact way more people positively by sharing your faith, whatever that faith is. I'm not in a position to judge what you, how you choose your relationship with your God or your spiritual being. But what I am saying, the positivity from that will positively impact your career and others, way more than the pain for the most part inflicted upon us, because we're open with our faith. Leon Adato (47:20): Right? The, yeah. The benefits outweigh any of the challenges and sometimes the challenges are there to be overcome. Keith Townsend (47:26): Yes. Leon Adato (47:27): Um, I like it. Uh, fantastic. One more time for people who want to find you online, who want to see what you're working on, um, where can people get in touch with you? Keith Townsend (47:35): Yeah. So as CTO visor is the easiest way to get in contact with me. DMS are open, but don't send me anything weird, cause I will block you. Uh, and theCTOadvisor.com is how you get to me professionally. And I post a lot of stuff to LinkedIn because it's a very powerful platform. Leon Adato (47:53): Yeah, you, uh, you, you have a lot of nice talks on there too, that I've noticed, uh, from time to time you give a, it's almost like a mini podcast there. So. Keith Townsend (48:01): Yeah. Leon Adato (48:01): That's another thing to check out is that LinkedIn link. Well, uh, thank you again for taking some time out of your day. It's actually the middle of the day for both of us. And, uh, I look forward to seeing you back on the show. Keith Townsend (48:11): All right, Leon, I'll I'll hopefully I'll see you in person. When I visit you via the road show. When I visit Cleveland, Leon Adato (48:18): If the roadshow is coming to Cleveland, then we are absolutely going to do a tour of every kosher restaurant. I will weigh 900 pounds when we're done with it. Keith Townsend (48:25): I love me a kosher hot dog. Leon Adato (48:27): Perfect. We'll get you one, take care. Keith Townsend (48:30): Take care. Speaker 6 (48:30): Thank you for making time for us this week, to hear more of technically religious visit our website at technicallyreligious.com, where you can find our other episodes, leave us ideas for future discussions or connect with us on social media.  

We've covered Radioshack but there are a few other retail stores I'd like to cover as well. CompUSA, CircuitCity, and Fry's to name a few. Not only is there something to be learned from the move from brick and mortar electronic chains to Ecommerce but there's plenty to be learned about how to treat people and how people perceived computers and what we need and when, as well.  You see, Fry's was one of the few places you could walk in, pick a CPU, find a compatible mother board, pick a sweet chassis to put it in, get a power supply, a video card, some memory, back then probably a network card, maybe some sweet fans, a cooling system for the CPU you were about to overclock, an SSD drive to boot a machine, a hard drive to store stuff, a DVD, a floppy just in case, pick up some velcro wrap to keep the cables at bay, get a TV, a cheap knockoff smart watch, a VR headset that would never work, maybe a safe since you already have a cart, a soundbar ‘cause you did just get a TV, some headphones for when you'll keep everyone else up with the sounder, a couple of resistors for that other project, a fixed frequency video card for that one SGI in the basement, a couple smart plugs, a solar backpack, and a CCNA book that you realize is actually 2 versions out of date when you go to take the test. Yup, that was a great trip. And ya' there's also a big bag of chips and a 32 ounce of some weird soda gonna' go in the front seat with me. Sweet. Now let's just toss the cheap flashlight we just bought into the glove box in case we ever break down and we're good to go home and figure out how to pay for all this junk on that new Fry's Credit Card we just opened.  But that was then and this is now. Fry's announced it was closing all of its stores on February 24th, 2021. The week we're recording this episode. To quote the final their website: “After nearly 36 years in business as the one-stop-shop and online resource for high-tech professionals across nine states and 31 stores, Fry's Electronics, Inc. (“Fry's” or “Company”), has made the difficult decision to shut down its operations and close its business permanently as a result of changes in the retail industry and the challenges posed by the Covid-19 pandemic. The Company will implement the shut down through an orderly wind down process that it believes will be in the best interests of the Company, its creditors, and other stakeholders. The Company ceased regular operations and began the wind-down process on February 24, 2021. It is hoped that undertaking the wind-down through this orderly process will reduce costs, avoid additional liabilities, minimize the impact on our customers, vendors, landlords and associates, and maximize the value of the Company's assets for its creditors and other stakeholders.” Wow. Just wow. I used to live a couple of miles from a Fry's and it was a major part of furthering my understanding of arcane, bizarre, sometimes emergent, and definitely dingy areas of computing. And if those adjectives don't seem to have been included lovingly, they most certainly are. You see every trip to Fry's was strange.  Donald Fry founded Fry's Food and Drug in 1954. The store rose to prominence in the 50s and 60s until his brother Charles Fry sold it off in 1972. As a part of Kroger it still exists today, with 22,000 employees. But this isn't the story of a supermarket chain. I guess I did initially think the two were linked because the logos look somewhat similar - but that's where their connection ends.  Instead, let's cover what happened to the $14 million the family got from the sale of the chain. Charles Fry gave some to his sons John, Randy, and David. They added Kathryn Kolder and leased a location in Sunnyvale, California to open the first Fry's Electronics store in 1985. This was during the rise of the microcomputer. The computing industry had all these new players who were selling boards and printers and floppy drives. They put all this stuff in bins kinda' like you would in a grocery store and became a one-stop shop for the hobbyist and the professional alike. Unlike groceries, the parts didn't expire so they were able to still have things selling 5 or 10 years later, albeit a bit dusty.  1985 was the era when many bought integrated circuits, mother boards, and soldering irons and built their own computers. They saw the rise of the microprocessor, the 80286 and x86s. And as we moved into an era of predominantly x86 clones of the IBM PC, the buses and cards became standard. Provided a power supply had a molex connector it was probably good to light up most mother boards and hard drives. The IDE became the standard then later SATA. But parts were pretty interchangeable. Knowing groceries, they also sold those. Get some Oranges and a microprocessor. They stopped selling those but always sold snacks until the day they closed down. But services were always a thing at Fry's. Those who didn't want to spend hours putting spacers on a motherboard and puttin They also sold other electronics. Sometimes the selection seemed totally random. I bought my first MP3 player at a Fry's - the Diamond Rio. And funny LED lights for computer fans before that really became a thing. Screwdriver kits, thermal grease, RAM chips, unsoldered boards, weird little toys, train sets, coloring books, certification books for that MCSE test I took in 2002, and whatever else I could think of.  The stores were kitchy. Some had walls painted like circuit boards. Some had alien motifs. Others were decorated like the old west. It's like whatever they could find weird stuff to adorn the joint. People were increasingly going online. In 1997 they bought Frys.com. To help people get online, they started selling Internet access in 2000. But by then there were so many vendors to help people get online that it wasn't going to be successful. People were increasingly shopping online so they bought Cyberian Outpost in 2001 and moved it to outpost.com - which later just pointed to Frys.com.  The closing of a number of Radio Shack stores and Circuit City and CompUSA seemed to give them a shot in the arm for a bit. But you could buy computers at Gateway Country or through Dell. Building your own computer was becoming more and more a niche industry for gamers and others who needed specific builds.  They grew to 34 stores at their height. Northern California stores in Campbell, Concord, Fremont, Roseville, Sacramento, San Jose, and that original Sunnyvale (now across the street from the old original Sunnyvale) and Southern California stores in Burbank, City of Industry, Fountain Valley, Manhattan Beach, Oxnard, San Diego, San Marcos, and the little one in Woodland Hills  - it seemed like everyone in California knew to go to Fry's when you needed some doodad. In fact, they made the documentary about General Magic because they were constantly going back and forth to Fry's to get parts to build their device.  But they did expand out of California with 8 stores in Texas, two in Airizona, one in Illinois, one in Indiana, one in Nevada, one in Oregon, and another in Washington. In some ways it looked as though they were about to have a chain that could rival the supermarket chain their dad helped build. But it wasn't meant to be.  With the fall of Radio Shack, CompUSA, and Circuit City, I was always surprised Fry's stayed around. Tandy started a concept similar called Incredible Universe but that didn't last too long. But I loved them. The customer service wasn't great. The stores were always a little dirty. But I never left empty-handed. Even when I didn't find what I was looking for.  Generations of computer enthusiasts bought everything from scanners to printers at Frys. They were sued over how they advertised, for sexual harassment, during divorce settlements, and over how they labeled equipment. They lost money in embezzlements, and as people increasingly turned to Amazon and other online vendors for the best price for that MSI motherboard or a screen for the iPhone - keeping such a massive inventory was putting them out of business. So in 2019 amidst rumors they were about to go out of business, they moved to stocking the stores via consignment. Not all vendors upstream could do that, leading to an increasingly strange selection and finding what you needed less and less.  Then came COVID. They closed a few stores and between the last ditch effort of consignment and empty bins as hardware moved, they just couldn't do it any more. As with the flashier and less selection but more complete systems Circuit City and CompUSA before them, they finally closed their doors in 2021, after 36 years. And so we live in an era where many computers, tablets, and phones are no longer serviceable or have parts that can be swapped out. We live in an era where when we can service a device with those parts, we often go online to source them. And we live in an era where if we need instant gratification to replace components there are plenty of retail chains like Target or Walmart that sell components and move far more than Fry's so are more competitive on the price. We live in an era where we don't need to go into a retailer for software and books, both sold at high margins. There are stores on the Apple and Microsoft and Google platforms for that. And of course 2020 was a year that many retail chains had to close their doors in order to keep their employees safe, losing millions in revenue.  All of that eventually became too much for other computer stores as each slowly eroded the business. And now it's become too much for Fry's. I will always remember the countless hours I strolled around the dingy store, palming this adapter and that cable and trying to figure out what components might fit together so I can get the equivalent of an AlienWare computer for half the cost. And I'll even fondly remember the usually sub-par customer service, because it forced me to learn more. And I'll always be thankful that they had crap sitting around for a decade because I always learned something new about the history of computers in their bins of arcane bits and bytes sitting around. And their closing reminds us, as the closings of former competitors and even other stores like Borders does, that an incredible opportunity lies ahead of us. These shifts in society also shift the supply chain. They used to get a 50% markup on software and a hefty markup on the books I wrote. Now I can publish software on the App Stores and pay less of my royalties to the retailers. Now I don't need a box and manual for software. Now books don't have to be printed and can even be self-published in those venues if I see fit to do so. And while Microsoft, Apple, and Google's “Services” revenue or revenue from Target once belonged to stores like Fry's, the opportunities have moved to linking and aggregating and adding machine learning and looking to fields that haven't yet been brought into a more digital age - or even to harkening back to simpler times and providing a more small town white glove approach to life. Just as the dot com crash created a field where companies like Netflix and Google could become early unicorns, so every other rise and fall creates new, uncharted green fields and blue oceans. Thank you for your contributions - both past and future.

Roger A. Grimes, Data-Driven Defense Evangelist for KnowBe4, Inc., is a 33-year computer securityconsultant, instructor, holder of dozens of computer certifications, and author of 12 books and over 1,000magazine articles on computer security. He has spoken at many of the world’s biggest computer securityconferences, been in Newsweek™ magazine, appeared on television, been interviewed for NPR’s AllThings Considered™, the Wall Street Journal, and been a guest on dozens of radio shows and podcasts.He has worked at some of the world’s largest computer security companies, including Foundstone,McAfee, and Microsoft. He has consulted for hundreds of companies, from the largest to the smallest,around the world. He specializes in host and network security, quantum security, identity management,anti-malware, hackers, honeypots, Public Key Infrastructure, cloud security, cryptography, policy, andtechnical writing. His certifications have included CPA, CISSP, CISA, CISM, CEH, MSCE: Security,Security+, and yada-yada others, and he has been an instructor for many of them. His writings andpresentations are often known for their real-world, contrarian views. He was the weekly security columnistfor InfoWorld and CSO magazines between 2005 - 2019.Roger A. Grimes, CPA, CISSP, CEH, MCSE, CISA, CISM, CNE, yada, yada, is the author of 12 books and over1000 national magazine articles on computer security, specializing in host security and preventinghacker and malware attacks. Roger is a frequent speaker at national computer security conferences, andwas the weekly security columnist at InfoWorld and CSO magazines between 2005 - 2019. He hasworked at some of the world’s largest computer security companies, including, Foundstone, McAfee,and Microsoft. Roger is frequently interviewed and quoted in the media including Newsweek, CNN, NPR,and WSJ. His presentations are fast-paced and filled with useful facts and recommendations.Contact the Author:Email: roger@banneretcs.comLinkedIn: https://www.linkedin.com/in/rogeragrimes/Twitter: @rogeragrimesCSOOnline: https://www.csoonline.com/author/Roger-A.-Grimes/Author’s other books on Amazon: https://www.amazon.com/Roger-A.-Grimes/e/B001IQUMT4/

Roger A. Grimes, Data-Driven Defense Evangelist for KnowBe4, Inc., is a 33-year computer securityconsultant, instructor, holder of dozens of computer certifications, and author of 12 books and over 1,000magazine articles on computer security. He has spoken at many of the world’s biggest computer securityconferences, been in Newsweek™ magazine, appeared on television, been interviewed for NPR’s AllThings Considered™, the Wall Street Journal, and been a guest on dozens of radio shows and podcasts.He has worked at some of the world’s largest computer security companies, including Foundstone,McAfee, and Microsoft. He has consulted for hundreds of companies, from the largest to the smallest,around the world. He specializes in host and network security, quantum security, identity management,anti-malware, hackers, honeypots, Public Key Infrastructure, cloud security, cryptography, policy, andtechnical writing. His certifications have included CPA, CISSP, CISA, CISM, CEH, MSCE: Security,Security+, and yada-yada others, and he has been an instructor for many of them. His writings andpresentations are often known for their real-world, contrarian views. He was the weekly security columnistfor InfoWorld and CSO magazines between 2005 - 2019.Roger A. Grimes, CPA, CISSP, CEH, MCSE, CISA, CISM, CNE, yada, yada, is the author of 12 books and over1000 national magazine articles on computer security, specializing in host security and preventinghacker and malware attacks. Roger is a frequent speaker at national computer security conferences, andwas the weekly security columnist at InfoWorld and CSO magazines between 2005 - 2019. He hasworked at some of the world’s largest computer security companies, including, Foundstone, McAfee,and Microsoft. Roger is frequently interviewed and quoted in the media including Newsweek, CNN, NPR,and WSJ. His presentations are fast-paced and filled with useful facts and recommendations.Contact the Author:Email: roger@banneretcs.com LinkedIn: https://www.linkedin.com/in/rogeragrimes/Twitter: @rogeragrimesCSOOnline: https://www.csoonline.com/author/Roger-A.-Grimes/Author’s other books on Amazon: https://www.amazon.com/Roger-A.-Grimes/e/B001IQUMT4/

Join Blake Dailey, the host of the Multifamily Journey Podcast, with his guest Chris Levarek as they talk about using systems to scale into syndication. Chris is a multifamily real estate investor and co-owner of the Valkere Investment Group, LLC. He shares with us tons of great systems and processes you can use to scale! In this episode, you'll learn: · Progressing from smaller multifamily to scaling up to larger multifamily properties. · Growing and building your business is a process you need to explore. · Taking a personality test can help you know yourself better. · Buying a property is not that complicated, the systems you're going to implement are. · Automation tools that you can use to make your processes more organized. · Visualize what you want to achieve and start building from that goal. · And much more! About Chris Levarek: Chris is manager/owner of Valkere Investment Group, LLC. He coordinates the management/structure of the company and offers a highly analytic skill set with which to implement company systems, define investment strategies and provide profitable opportunities to lenders, clients and company partners. A former firefighter, veteran of the United States Airforce and Network Operations Team Lead, Chris has earned several Educational accolades: B.S. Computer Information Systems (Arizona State University, 2012), Associates in International Trade (University of Montpellier, France), MCSE, VCP and CCNA. With years of project management in the fast-paced Information Technology world as well as the relationship building/networking that comes with the territory, Chris has a proven track record of success across multiple venues. Living in Phoenix, Arizona since 2010, Chris and his wife Jamie are learning to be parents with a healthy boy born August 15th 2018. You can find Chris Levarek on… LinkedIn: https://www.linkedin.com/in/christopher-levarek/ Website: https://www.valkeregroup.com/ Facebook: https://www.facebook.com/valkereinvestmentgroup/ Instagram: https://www.instagram.com/valkereinvestmentgroup/ Twitter: https://twitter.com/ValkereGroup Connect with Blake Dailey and the Multifamily Journey on: LinkedIn: https://www.linkedin.com/in/blake-dailey Facebook Account: https://www.facebook.com/blakejdailey Facebook Page: https://www.facebook.com/MultifamilyJourney Instagram: https://www.instagram.com/multifamilyjourney/ Website:https://multifamilyjourney.com/ Youtube: https://www.youtube.com/channel/ --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/multifamilyjourney/support

What does it take to be an entrepreneur? Do you need an MBA? Or rather do you need the expertise that somebody who has not only gotten an MBA but has also run multiple successful businesses and helped other entrepreneurs launch grow and sell their businesses can share? Wouldn't it be great to have in one place, the foundational pieces to every successful business? This episode features Harry Brelsford who not only has an MBA and a few other degrees but has done all of the above. On this episode Harry and I talk about what makes a successful entrepreneur, the perils pitfalls and excitement and what he is learned from guiding himself and others in nearly three decades plus of his own entrepreneurial journey and what guided him to write his latest book, Pocket MBA Instant Entrepreneur. Harry Brelsford is the founder of SMB Nation (www.smbnation.com) from Bainbridge Island, Wash. He is a long-time SMB channel partner who has served customers and mentored other partners (SMB Nation has over 45,000 members who are Managed Services Providers (MSPs) and SMB technology consultants). He oversees the popular SMB Nation workflow including marketing analytics, content and events (webinars, workshops and multi-day conferences). He holds an MBA in Project Management from the University of Denver (and numerous certifications such as MCSE, MCT, CNE, et al) and is the author of 23 books on technology and business topics. His 20 years of SMB technology experience were supplemented by teaching 12+ years at night as an adjunct professor at Seattle Pacific University and other higher-learning institutions. He served as the Dean in the Graduate School of Technology at Aspen University (where he was awarded a PhD in Letters). Harry is an in-demand speaker at industry events. Harry's recent books include the “How to Be an MSP” and “The Pocket MBA – Instant Entrepreneur” and he has published over 400-articles in business magazines (Washington CEO, Colorado Business, Alaska Business Monthly) and technology magazines (ChannelPro, Microsoft Certified Professional magazine, etc.). An active entrepreneur, Harry is the force behind the Pocket MBA, Telephonation, Cloud Nation and XPmigrations.com. His latest startup is 420MSP.

Working with an Outsourced IT ManagerJoin Pat Sprehe and Steve Longenecker for insights into working with any outsourced IT management function, including database or security management as stand alone services, as well as managed services generally.Your organization can benefit as we reflect on our 20+ years of providing IT services and shed light on how you can get the best out of your IT provider.This webinar will cover how to learn the IT lingo, and cover the general timeline anywhere from the first inquiry to fully outsourced coverage, including how to decide which functions can be outsourced.How to engage with vendors and service providersBest practices and checklists for your daily and monthly interactionsAnnual planning with your outsourced IT managerHow to plan and practice for emergency communications with your provider if your accounts are hacked or you suspect an attackWhat do you need to keep in house? What do you have the option to outsource?Learn how to get the most out of a modern hybrid approach to IT management. It doesn’t have to be all or nothing – this webinar will give you some practical steps to make the decisions and improve your existing relationships with outsourced IT management.Presenters:Patrick Sprehe joined Community IT in 2010 and has provided technical support to a variety of clients on a variety of issues. As Network Management Team Manager he is responsible for the Community IT team that maintains client networks and helps people overcome their nonprofit technology challenges. Prior to coming to Community IT, Patrick spent several years working as a System Support Associate at Search for Common Ground.Since joining Community IT, Patrick has graduated from University of Maryland, University College with a B.S. in Information Technology. Patrick is also A+ and Network+ certified and has an additional certification with Windows 7. In his spare time Patrick teaches and learns Karate at Polander Academy of Martial Arts in Bethesda, MD.As Director of IT Consulting, Steve Longenecker divides his time at Community IT primarily between managing the company’s Projects Team and consulting with clients on IT planning. Steve’s appreciation for working at Community IT Innovators is rooted in respect for the company’s dream and vision, and for the excellent colleagues that that dream and vision attract.Before coming to Community IT in September 2004, Steve was an 8th grade science teacher at Takoma Park Middle School, and – though that was a long time ago now – he still draws on lessons learned in that first career. Steve is MCSE certified. He has a B.A. in Biology from Earlham College in Richmond, IN and a Masters in the Art of Teaching from Tufts University in Massachusetts. Steve is married and has two children. One of his favorite activities is playing Ultimate Frisbee.

Topic: Hacking MFA    In the first episode of Tech Corner for 2021 The legendary Roger Grimes joins host James Azar to discuss the truth behind MFA and how secure it really is. Roger shares best use cases, types of MFA to avoid, Fido2 and much more… Guest Bio: Roger A. Grimes, Data-Driven Defense Evangelist for KnowBe4, Inc., is a 33-year computer security consultant, instructor, holder of dozens of computer certifications, and author of 12 books and over 1,000 magazine articles on computer security. He has spoken at many of the world's biggest computer security conferences, been in Newsweek™ magazine, appeared on television, been interviewed for NPR's All Things Considered™, the Wall Street Journal, and been a guest on dozens of radio shows and podcasts. He has worked at some of the world's largest computer security companies, including Foundstone, McAfee, and Microsoft. He has consulted for hundreds of companies, from the largest to the smallest, around the world. He specializes in host and network security, quantum security, identity management, anti-malware, hackers, honeypots, Public Key Infrastructure, cloud security, cryptography, policy, and technical writing. His certifications have included CPA, CISSP, CISA, CISM, CEH, MSCE: Security, Security+, and yada-yada others, and he has been an instructor for many of them. His writings and presentations are often known for their real-world, contrarian views. He was the weekly security columnist for InfoWorld and CSO magazines between 2005 - 2019.   Roger A. Grimes, CPA, CISSP, CEH, MCSE, CISA, CISM, CNE, yada, yada, is the author of 12 books and over 1000 national magazine articles on computer security, specializing in host security and preventing hacker and malware attacks. Roger is a frequent speaker at national computer security conferences, and was the weekly security columnist at InfoWorld and CSO magazines between 2005 - 2019. He has worked at some of the world's largest computer security companies, including, Foundstone, McAfee, and Microsoft. Roger is frequently interviewed and quoted in the media including Newsweek, CNN, NPR, and WSJ. His presentations are fast-paced and filled with useful facts and recommendations.   Tech Corner is supported by these great partners please make sure to check them out: KnowBe4: https://info.knowbe4.com/phishing-security-test-cyberhub    James Azar Host of CyberHub Podcast James on Twitter: https://twitter.com/james_azar1 James on Linkedin: https://www.linkedin.com/in/james-azar-a1655316/ ****** Sign up for our newsletter with the best of CyberHub Podcast delivered to your inbox once a month: http://bit.ly/cyberhubengage-newsletter ****** Website: https://www.cyberhubpodcast.com Youtube: https://www.youtube.com/channel/UCPoU8iZfKFIsJ1gk0UrvGFw Facebook: https://www.facebook.com/CyberHubpodcast/ Linkedin: https://www.linkedin.com/company/cyberhubpodcast/ Twitter: https://twitter.com/cyberhubpodcast Instagram: https://www.instagram.com/cyberhubpodcast Listen here: https://linktr.ee/cyberhubpodcast CISO Talk Podcast: https://linktr.ee/CISOtalk

Daniel Stanton, PMP, CSCP, SCPro, MCSE, MCP, MBA, M Eng is a global executive with expertise in supply chain management and project leadership. He has worked with Caterpillar, the U.S. Navy, APICS (now ASCM), MHI, and several smaller firms. He's also been a professor at Bradley University, Jack Welch Management Institute, and National American University. Daniel is recognized as a LinkedIn Learning Insider, a "Pro to Know" for Supply & Demand Chain Executive Magazine, and a Supply Chain Futurist for IBM Sterling Supply Chain.

So you need to rapidly innovate yourself as an entrepreneur moving forward. If you’ve always wanted to be an entrepreneur the Pocket MBA is a fit for you. Perhaps you have found yourself unemployed (or underemployed) and are looking to recreate yourself fast fast – this is your book. Are you over 50 years old and looking to capitalize on your experience to make a great living – this book is for you. Are you new to business but unable to find a rewarding career opportunity? This book offers prescriptive guidance on how to be a successful entrepreneur! Based on the Finder, Minder, Grinder professional services framework, this book is for everyone, young or old, who is considering being an entrepreneur in ANY INDUSTRY. About HarryHarry Brelsford is the founder of SMB Nation (www.smbnation.com) from Bainbridge Island, Wash. He is a long-time entrepreneur who has served customers and mentored others.He holds an MBA in Project Management from the University of Denver (and numerous certifications such as MCSE, MCT, CNE, et al) and is the author of 23 books on business and technology topics. His 20 years of small and medium business (SMB) business and technology experience were supplemented by teaching 12+ years at night as an adjunct professor at Seattle Pacific University and other higher-learning institutions. He served as the Dean in the Graduate School of Technology at Aspen University (where he was awarded a PhD in Letters).Harry is an in-demand speaker at industry events. Harry’s recent books include the “How to Be an MSP” and he has published over 400-articles in business (Washington CEO, Colorado Business, Alaska Business Monthly) and technology magazines (ChannelPro, Microsoft Certified Professional magazine, etc.). An active entrepreneur, Harry is the force behind the Pocket MBA, Telephonation, Cloud Nation and XPmigrations.com.

We are super excited to dive in with Husham Memar from Husham(YouTube) where we discuss his content creator journey as one of the very first content creators in the streaming community.    Some of the other topics discuss are as follows: - The evolution of Kodi - How the community split into smaller groups  - Some of the tech qualifications that Husham has e.g. CCNA, MCSE, PhD Temporal Mechanics  - Relating to computers more than people - Learning English through the pc to help get a job after moving to the UK - How your content creator niche in most cases can be an accident - How insecurities sometimes stop us from showing our face when we get started as a content creator - Behind the scenes to Husham Memar's setup - the Brand NEw Husham android TV box   This is an awesome way to learn more about your favorite tech content creators, what they are interested in, passionate about and some of their successes and struggles they have faced getting there. Sit back and join in the conversation with us! New episodes are released every Monday, Wednesday and Friday. The beginning of the month we discuss our staple “What the Hell” tech moments that happened the month prior. We continue through each month discussing tech events and interviewing other content creators or people that are influential in many different tech related fields.   Beyond the Streams originated from two YouTube content creators NxTLvLTech and Rohas Reviews. After working on a countless number of live streams on the Youtube platform  they began to realize that there were many great conversations that would take place “Beyond the Streams". Check out Husham Memar here: https://www.youtube.com/channel/UCKox-lD5VFKXJ3Jg_Vcu9Og https://twitter.com/HushamMemar   Check out our sponsor here!: https://buzztvglobal.com/   Contact us: rohasentertainment@gmail.com New Beyond the Streams YouTube channel: Check out the YouTube channel here! Follow NxTLvL here: YouTube - Live Streams Every Friday 3PM EST Twitter Instagram Donate VPN   Follow Rohas here: YouTube #1 - Live Streams Every Thursday 7PM EST YouTube #2 YouTube #3 Facebook Instagram Donate VPN

Welcome to the History of Computing Podcast, where we explore the history of information technology. Because by understanding the past, we're able to be prepared for the innovations of the future! Todays episode is on the history of Novell. To understand Novell, we'll go to BYU in 1980. As an honors grad in math and computer science, Drew Major might have been listening to the new wave tunes of Blondie or Deve who released Call Me and Whip it respectively that year. But it's more likely he was playing with the Rubik's Cube or Pac-Man, released that year or tuned in to find out Who Shot JR? On Dallas. He probably joined the rest of the world in mourning the loss of John Lennon who was murdered in 1980. He went to work at Eyring Research Institute (ERI) where he, Dale Neibaur and Kyle Powell decided to take some of their work from BYU and started working on the IPX and SPX network protocols and the NetWare operating system using the company name SuperSet Software. Meanwhile, George Canova, Darin Field, and Jack Davis had started a company called Novell a couple of years before, building microcomputers, or the equivalent of the PCs we use today. They weren't doing so well and Novell Data Systems decided they might be able to sell more computers by hooking them up together - so they hired the SuperSet team to help. The team Superset had worked on ARPANET projects while at the Eyring Research Institute The bankers stepped in and Jack Davis left, then Canova - and Raymond Noorda stepped in as CEO in 1982. In 1983 they released Novell NetWare. NetWare had the first real Network Operating System called ShareNet, which was based on a license to a Unix kernel they bought. While initially based on the Xerox Network System developed at Xerox PARC, they created Internetwork Packet Exchange, or IPX, and Sequenced Packet Exchange, or SPX, creating standards that would become common in most businesses in the subsequent decades. They joined Novell in 1983 and Major later became Chief Scientist. The 1980s were good to Novell. They released Netware 2 in 1986, becoming independent of the hardware and more modular. Servers could be connected through ARCNET, Ethernet, and Token Ring. They added fault tolerance options to remap bad blocks, added RAID support, and used a key card inserted in the ISA bus to license the software. And they immediately started working on Netware 3, which wouldn't be complete until 1990, with 3.11 setting the standard in network file sharing and when I first worked with Netware. Netware 3 was easier to install. It was 32-bit, allowed volumes up to a terabyte, and I remember this being cool at the time, you could add volume segments on the fly while the volume was mounted. Although growing the volume was always… in need of checking backups first. They didn't worry a lot about the GUI. Dealers didn't mind that. HP, DEC, and Data General all licensed OEM versions of the software. This was also my first experience with clustering, as NetWare SFT-III allowed a mirror an a different machine. All of this led to patents and the founding of new concepts that would, whether intentionally or accidentally, be copied by other vendors over the coming years. They grew, they sold hardware, like otherwise expensive ethernet cards, at cost to grab market share, and they had a lot of dealers who were loyal, in part due to great margins they had been earning but also because Netware wasn't simple to run and so required support contracts with those dealers. By 1990, most businesses used Novell if they needed to network computers. And NetWare 3.x seemed to cement that. They worked with larger and larger customers, becoming the Enterprise standard. Once upon a time, no one ever got fired for buying Netware. But Microsoft had been growing into the powerhouse standard of the day. They opened discussions to merge with Novell but Ray Noorda, then CEO, soon discovered that Bill Gates was working behind his back, a common theme of the era. This is when Novell got aggressive, likely realizing Microsoft was about to eat their lunch. Novell then bought Digital Research in 1991, with a version of DOS called DR DOS, and working with Apple on a project to bring Novell to Mac OS. They bought Univel to get their own Unix for UnixWare, and wrote Novell Directory Services which would later become eDirectory to establish a directory services play. They bought WordPerfect and Quattro Pro, early Office-type tools. By the end of this brisk acquisition time, the company didn't look like they did just a few years earlier. Microsoft had released Windows NT 3.1 Advanced Server in 1993 as the hate-spat between Noorda and Gates intensified. Noorda supported the first FTC antitrust investigations against Microsoft. It didn't work. Noorda was replaced by Robert Frankenberg in 1994. And then Windows 95 was released. Novell ended up selling Novell DOS to Caldera, handing over part of the Unix assets to Santa Cruz Operation, selling Integrated Systems, scrapping the Embedded Systems technology they'd been working on, and even selling WordPerfect and Quattro Pro too Corel. Windows of course supported Netware servers in addition to their own offering, having moved to NT 4 in 1996. NT 4 server would become the de facto standard in businesses. Frankenberg didn't last long and Eric Schmidt was hired as CEO in 1997. NetWare 5 was released in 1998 and I can still remember building zap packages to remove IPX/SPX in favor of TCP/IP. But the company was alienating the channel by squeezing margin out of them while simultaneously losing the war in the small business then the larger businesses to Microsoft, who kept making Windows Server better, and by 1999 I was trading my CNA (or Certified Novell Administrator) out for my first MCSE. After seeing the turnaround at IBM, Novell bought a consulting firm called Cambridge Technology Partners in 2001, replacing Schmidt with their CEO, Jack Messmen - and moving their corporate headquarters to Massachusetts. Drew Major finally left that year. The advancements he's overseen at Novell are legendary and resulted in technology research and patents that rival any other team in the industry. But the suits had a new idea. They pivoted to Linux, buying Ximian and SuSE in 2003, releasing Suse Linux Enterprise Server and then Novell Linux Desktop in 2004 and finally Open Enterprise Server in 2005. Does all of this seem like a rudderless ship? Yes, they wanted to pivot to Linux and compete with Microsoft, but they'd been through this before. Stop slapping yourself… Microsoft finally settled the competition by buying them off. They gave Novell $348 Million dollars in 2006 for “patent cooperation” and then spent $6M more on Novell products than Novell spent on theirs over the next 5 years (keep in mind that technology spats are multi-front wars). Novell was acquired by Attachmate for $2.2 billion dollars. Because Novell engineers had been creating so much amazing technology all those years, 882 patents from Novell went to CPTN Holdings, a consortium of companies that included Apple, EMC, Microsoft, and Oracle - this consortium the likely architect of the whole deal. SUSE was spun off, Attachmate laid off a lot of the workforce, Attachmate was bought, much word salad was said. You can't go back in time and do things over. But if he could, I bet Noorda would go back in time and do the deal with Bill Gates instead of going to war. Think about that next time someone goes low. Don't let your emotions get the best of you. You're above that. This has been The History of Novell. Thank you for listening we hope you have a great day!

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