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In this episode, Kane Simms is joined by Katherine Munro, Conversational AI Engineer at Swisscom, for a deep dive into what might sound like an odd pairing: using LLMs to classify customer intents.Large Language Models (LLMs) are powerful, multi-purpose tools. But would you trust one to handle the precision of a classification task?It's an unlikely fit for an LLM. Classifiers typically need to be fast, accurate, and interpretable. LLMs are slow, random black-boxes. Classifiers need to output a single label. LLMs never stop talking.And yet, there are good reasons to use LLMs for such tasks, and emerging architectures and techniques. Many real-world use cases need a classifier, and many data and product development teams will soon find themselves wondering: could GPT handle that?If that sounds like you, then check out this extended episode to explore how Switzerland's largest telecommunications provider tackles this issue while building a next-generation AI assistant. This episode is brought to you by NLX.NLX is a conversational AI platform enabling brands to build and manage chat, voice and multimodal applications. NLX's patented Voice+ technology synchronizes voice with digital channels, making it possible to automate complex use cases typically handled by a human agent. When a customer calls, the voice AI guides them to resolve their inquiry through self-service using the brand's digital asset, resulting in automation and CSAT scores well above industry average. Just ask United Airlines.Shownotes:"The Handbook of Data Science and AI: Generate Value from Data with Machine Learning and Data Analytics" - Available on Amazon: https://a.co/d/3wNN9cvKatherine's website: http://katherine-munro.com/Subscribe to VUX World: https://vuxworld.typeform.com/to/Qlo5aaeWSubscribe to The AI Ultimatum Substack: https://open.substack.com/pub/kanesimmsGet in touch with Kane on LinkedIn: https://www.linkedin.com/in/kanesimms/ Hosted on Acast. See acast.com/privacy for more information.
How are ChatGPT and the rise of large language models impacting conversation designs and designers? Today, in Part 2 of our series on conversation design, we have four more experts weighing in on how the profession is changing and what designers should consider and do about it. Joining me today in a series of one-on-one interviews are: Maaike Coppens is vice president of product at OpenDialog AI, where she started as head of UX and conversation design in 2020. She was a product designer at XAPPMedia, labworks.io, and Smartly Ai. She was also a UX consultant at Applause. Maaike was my guest on episode 284 of the Voicebot Podcast in 2022. Rebecca Evanhoe is the co-author of the popular book Conversations with Things: UX Design for Chat and Voice published by Rosenfeld Media. She is a visiting assistant professor at the Pratt Institute in New York, where she teaches a graduate course in conversational UX design, was a conversation design consultant for AWS, a voice user interface designer at Mobiquity, and a writing instructor at the University of Florida. She and her co-author Diana Diebel were my guests on episode 220 in 2021. Kane Simms - is the founder of VUX World and a co-organizer of the Unparsed conference. VUX World is a strategic consultancy focused on conversational user experiences and is also the name of a popular podcast on practical conversational AI topics. Kane has a long history of work in technology transformation and as a writer before moving into conversation design. He was my guest in episode 178 in 2020. Hans Van Dam - is the CEO of the Conversation Design Institute and a co-founder and board member of the conversation design consultancy CDI Services. He is also a research fellow at RMIT University. Hans joined me on the podcast for episode 192 in 2021. Also, the Unparsed Conference on conversation design is coming up later in July 2023 in London. If you use the code VOICEBOT, you get two tickets for the price of one. That applies to the in-person and online conference tickets. Definitely try to join online if you can't make it to London. It is a great speaker lineup. You can sign-up at https://bit.ly/unparsed2023.
Oh wow, is that the time?! VUX World has been going for 5 years! For this episode of Conversations Squared the focus is on the man who's usually asking the questions - Kane Simms! What's he learned in the past 5 years? Where's the industry headed? What about Alexa and Google Assistant? Listen to Kane's responses to these questions and more...0:00 Intro4:00 Conversations and listening7:00 We need patience for conversational AI9:00 30 seconds, go!11:10 What surprised you most about the industry when you started VUX World?17:45 What do the words 'artificial intelligence' make you think?20:55 Can you summarise the developments you've seen in the last 5 years?26:15 Channels for enterprise conversational AI30:35 Was the timing bad for Alexa and Google Assistant?33:00 What inspires you to keep going forward?36:20 What excites Ben about the industry?38:40 The potential of conversational AI39:30 Outro Hosted on Acast. See acast.com/privacy for more information.
Peter Voss coined the term ‘AGI' (artificial general intelligence) and is one of the best brains in the business to discuss the real potential of artificial intelligence to behave like humans. Can we build machines that can think? That are conscious? What needs to happen for us to have that ever-present AI assistant we've been dreaming of? The JARVIS, the Holly, the Computer, the Hal's of the world. Peter Voss is the co-founder, CEO and Chief Scientist at Aigo, a conversational AI technology that uses a brain-like cognitive architecture – also known as ‘The Third Wave of AI'. According to Peter, this approach puts Aigo at ‘Light Years' ahead of chatbots and other so-called ‘Personal Assistants', and puts it at the forefront of Conversational AI.Current chatbot technologies used in the enterprise and consumer space, have serious inherent limitations: They do not remember what was said before, cannot learn interactively, do not have deep contextual understanding, and cannot reason or explain themselves. This makes meaningful ongoing conversation impossible.This capability gap has created massive unmet demand – one Aigo aims to fill.In this episode of VUX World, Kane Simms is joined by Peter Voss to go deep on the potential of AI to mimic or become conscious, the limitations of other AI systems and the Aigo way.Up your CX maturity in this free workshop with yours truly and Cognigy. Find out more: https://vux.world/cognigyFind out more about VUX @ VOICE22 presented by Kore AI: www.voicesummit.ai and save 20% on tickets with the code VUX20Visit - https://aigo.ai/ Peter Voss on Medium https://medium.com/@petervoss Our GDPR privacy policy was updated on August 8, 2022. Visit acast.com/privacy for more information.
Conversation or voice AI is an artificial intelligence tech that enables people to interact with various advanced chatbots as they would do with other humans. The technology itself is relatively new, but the progress in its adoption and implementation has been significant. Conversational AI is rapidly improving and is shifting towards B2B, as there are many business opportunities.
Marc Bernstein, CEO, Balto, and Kane Simms, CEO, VUX World, knock their heads together again in another episode of shoot the shiz, discussing the latest trends in CX and beyond, including: Friendly competition - zoom and GenesysIrish Bank - 2 hour wait timesNearly 20% of brands have seen a dip in customer experience quality.A great post from Andrew Moorehouse on the Death of Live Chat. Analysis from studying 10,000 live chat transcriptions. It's bad. “Not bad meaning bad, but bad meaning good” (Shout out to Run DMC).Check out BaltoSubscribe to VUX World See acast.com/privacy for privacy and opt-out information.
LumenVox provides AI-driven speech and authentication technology used by some of the world's leading communication providers. Join CRO, Shawn Edmunds, and VUX World's Kane Simms, to explore how LumenVox has been building a technology that makes customer relations faster, stronger and safer than ever before.00:00 Intro, presenting Deepgram and Symbl.ai02:35 Introducing Shawn Edmunds05:00 Nokia, Nuance and exposure to AI08:00 AI hype vs belief 10:15 Bad IVR experiences13:40 Lumenvox15:30 2013 vs today19:20 Lumenvox capabilities25:20 Top drawer use cases29:20 Enterprise AI migration31:10 Will switching AI services be common?38:20 Partnerships41:30 Implementing AI solutions44:35 Scaling an AI tech company46:30 Under-utilised AI capabilities 49:50 Who's responsible for innovation?55:10 Companies are just a big bunch of partners58:40 Links and resourcesPresented by Deepgram and Symbl.aiDeepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don't have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more information, visit: https://deepgram.com/vuxworldSee how easy it is to add simple but powerful call coaching and call tracking functionality to your customer experience solutions with Symbl.ai's customizable Conversation Intelligence APIs. From calls to videos to text conversations — apply best in class contextual AI in no time by getting started for free at https://symbl.ai See acast.com/privacy for privacy and opt-out information.
Kane Simms, CEO, VUX World, and Marc Bernstein, CEO, Balto, analyse the week's customer experience and technology news and happenings.00:00 Howdy, Super Bowl01:16 The magic of voice06:55 Limitations and potential of voice and smart TVs13:13 Why hasn't Alexa got better faster?17:00 Alexa: verticalising vs ecosystems20:35 Charter's first class phone service28:00 Moving from reacting to proactive CX31:38 Technology and consistency34:30 DeepMind's AlphaCode: computers that can code37:40 AI to enhance developer productivity41:20 Productivity vs the creation of crap41:55 Will problems ever be absolutely solved?45:30 Gartner's Magic Quadrant and its role51:07 Sign off See acast.com/privacy for privacy and opt-out information.
Many companies have played around with voice assistants and chatbots, but few are operating at true scale... Yet.You see, when you go from playing with prototypes into proper production, and from one bot to sixteen bots, things change.Join Cognigy Co-Founder and CEO, Philipp Heltewig, and VUX World's Kane Simms, as we discuss the biggest challenges facing companies deploying conversational AI today... Scale.And, crucially, how to do it properly.LinksVisit Cognigy.comLearn at the Cognigy AcademyPresented by Deepgram and Symbl.aiDeepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don't have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more information, visit:Deepgram websiteDeepgram on LinkedInDeepgram on TwitterSee how easy it is to add simple but powerful call coaching and call tracking functionality to your customer experience solutions with Symbl.ai's customizable Conversation Intelligence APIs. From calls to videos to text conversations — apply best in class contextual AI in no time by getting started for free.Visit Symbl.aiSymbl.ai LinkedInSymbl.ai on TwitterSymbl.ai on Facebook Symbl.ai on Instagram See acast.com/privacy for privacy and opt-out information.
Symbl.ai is on a mission to revolutionise work, from lead generation, internal meeting management, sales and customer care.Join CEO, Surbhi Rathore, and VUX World's Kane Simms, to explore what conversational intelligence is, and businesses are using it to create impactful experiences and results.Presented by Deepgram and Symbl.aiSymbl.ai is a Conversation Intelligence (CI) platform for building applications capable of understanding natural human conversations at scale. Their comprehensive suite of developer-centric products and APIs make it easy to build and deploy intelligent speech-to-text functionality, extract contextual insights, generate domain-specific insights and intelligence, and access advanced conversation analytics.https://symbl.aihttps://www.linkedin.com/company/symbldotaihttps://twitter.com/symbldotaihttps://www.facebook.com/symbldotaihttps://www.instagram.com/symbldotaiDeepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don't have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more information, visit:https://deepgram.com/vuxworldhttps://www.linkedin.com/company/deepgramhttps://twitter.com/deepgramai See acast.com/privacy for privacy and opt-out information.
The first in a new collaborative series where Kane Simms, founder of VUX World and host of this VUX World podcast, and Marc Bernstein, CEO at Balto and host of the Reimagining the Contact Centre podcast, join forces to discuss and analyse broader technology and customer behaviour trends, and how it relates to the adoption and usage of AI.In this first episode, we discuss:The impossibility of finding a note-taking app that does it allCapability provision vs productThe value and challenges of tech starting in academiaBrain-machine interfacesThe pace of tech advancement vs the pace of consumer adoptionHow the pandemic opened our acceptance to adopt new techDeepfakes and AI literacyFinding the truthThe inevitability of dominating market leadersMarket volatility and quality Linkshttps://gettingthingsdone.com/https://www.amazon.co.uk/Skin-Game-Hidden-Asymmetries-Daily/dp/0241247470Morgan Freeman DeepfakeFind out more about BaltoFind out more about VUX World See acast.com/privacy for privacy and opt-out information.
Guest: Kane Simms - Founder of VUX World Topic: The State of Conversational AI Heading into 2022 For the last podcast of 2021, Kane Simms joins Dave to provide the listeners with an update on everything that's currently transpiring within the conversational AI space and where Kane believes the technology is moving toward in 2022. As Dave mentions at the beginning of the conversation, the reason that conversational AI is relevance to the world of hearing healthcare is because of the increasing feasibility of utilizing conversational AI with one's hearing device (hearing aids or hearables). So, it's important to stay up-to-date on the core technology and understand the current roadblocks that need to be navigated to make this all a reality. --- Send in a voice message: https://anchor.fm/futureear/message
Kane and Marc go deep on the future of conversational AI and discuss how organizations can deploy technology to get ahead. Kane is the founder at VUX World, the voice and conversational AI design and strategy consultancy and podcast. He helps organizations save money, increase revenue and improve customer experience with bleeding edge conversational AI and NLU technologies across ALL conversational channels. --- Follow Marc on LinkedIn: https://www.linkedin.com/in/baltoceo/ Learn more about Balto: balto.ai --- Send in a voice message: https://anchor.fm/marcbernstein/message
Welcome to another episode of the Speechly Podcast. In this episode, we cover the following topics in the Voice User Interface space with Kane Simms of VUX World: - The importance of getting specific when training Speech Recognition and Natural Language Understanding models. - Where User Behavior with Voice UIs is at today and how that could have better directed the Einstein Voice Assistant rollout - Why you should focus on user problems before prioritizing the technology used to solve the problem - How Multi-Modality was overlooked and how to better implement Multi-Modal Voice experiences - And much more about user behavior with Voice UIs Follow Speechly: Speechly.com @SpeechlyAPI GitHub.com/Speechly LinkedIn Follow VUX World & Kane: VUX.World @kanesimms & @VUXworld LinkedIn
Kane Simms is co-founder of VUX World, a voice studio, design consultancy, and creator of a popular industry podcast and numerous LinkedIn videos. Today, we discuss voice user experience design and specifically cover some elements of VUX World's methodology when working with clients. We also review voice strategy, industry trends, and much more. Kane is an astute observer of the voice industry landscape and one of the technology's most effective champions.
In this episode, Roger talks with Kane Simms and Dustin Coates. Kane and Dustin are most well know for their VUX World podcast (a must-listen) and are very accomplished voice pros!We discuss how they got started in voice and what keeps them excited in voice and conversational AI.Kane tells us how the VUX World podcast was created, how Dustin was added as the co-host and he reveals a surprising fact about him and Dustin.Kane and Dustin talk about both success and challenges in podcasting. How do you pick guests? How do you keep your audience engaged? How has the VUX world podcast evolved over time,Kane and Dustin give their advice for those getting into voice? What the opportunities are and how the best way to get started is simply starting e.g.jump in and create an experience!Kane and Dustin share their wisdom on where the voice industry is, where it needs to grow to and they rub their crystal balls for their 5-10 year predictions for voice. Links from the ShowVUX World Podcast and Consultancy: vux.world3Blue1Brown YouTube Channel: https://www.youtube.com/channel/UCYO_jab_esuFRV4b17AJtAwKeeping in TouchKane Simms - Twitter: @kanesimmsKane Simms - LinkedIn: https://www.linkedin.com/in/kanesimms/Dustin Coates - Twitter: @dcoatesDustin Coates - LinkedIn: https://www.linkedin.com/in/dustincoates/Dustin e-mail: dustin@vux.worldVUX World - Twitter: @VUXworldVUX World - LinkedIn: https://www.linkedin.com/company/vux-world/All Bixby Developers Chat Episodes available on your favorite podcast player and at:bixbydev.buzzsprout.comGuests: Kane Simms and Dustin CoatesThe dynamic duo of voice: Kane Simms and Dustin CoatesHost:Roger Kibbe (@rogerkibbe) is a senior developer evangelist for Viv Labs/SamsungMore about BixbySamsung Bixby is a next-generation, AI platform that enables developers to build rich voice and conversational AI experiences for the Bixby Marketplace, and Bixby devices including phones, watches, televisions, smart appliances, and more.Bixby Developers Homepage - https://bixbydevelopers.com/Bixby Developers Github - https://github.com/bixbydevelopersBixby Developers YouTube Channel - https://www.youtube.com/c/bixbydevelopersBixby Developers Twitter - twitter.com/BixbyDevelopersBixby Developers Facebook - https://www.facebook.com/BixbyDevelopers/Bixby Developer News/Blogs - https://bixby.developer.samsung.com/Support the show (https://www.bixbydevelopers.com)
Kane Simms and Dustin Coates rundown this week's top stories in voice and conversational AI.Top stories this week:Open AI APIThe Beeb, BBC's voice assistant in public BetaFlipkart launches voice assistant for webMicrosoft files patent for smart speakerVeritonic Audio Logo Index 2020 See acast.com/privacy for privacy and opt-out information.
Show NotesThe Samsung Bixby team was at the Project Voice conference in Chattanooga Tennessee.The conference was an incredible experience and a chance to meet, greet and work with fellow industry innovators.Roger recorded 33 interviews with developers, designers, podcasters and all around voice gurus. Listen to hear their insights into where voice is and where it needs to go!In this episode, we hear from the first 16 people interviewed. Next week we will release the second set of interviews (don't miss it - it includes lots of amazing people including Kane Simms, Mark Tucker, Braden Ream, Adva Levin, Tom Hewitson, Steven Arkonovich, Gal Shenar, Teri Fisher and several other fascinating guests)GuestsMaarten Lens-FitzGerald - @DutchcowboyPat Sweetman - @VoiceFirstAIArte Merritt - @artemerrittSunoj Skariah - @sunojsNick Schwab - @nickschwabAllen Firstenberg - @afirstenbergEinat Laudon - @EinatLaudonAdrian Simple - @Gaming_ObserverTim Kahle - @kahleDyung Ngo - @DyungNgoDoug Schumacher - @MemeRunnerAlex Dunn - @Suave_PirateMichael Novak - @MisterNovaSanjay Pothen - https://www.linkedin.com/in/sanjay-pothen-325190/Rachel Batish - @rachelbatishJohn Kelvie - @jpkbstAll Bixby Developers Chat Episodes available at: bixbydev.buzzsprout.com/ Host: Roger Kibbe (@rogerkibbe) is a senior developer evangelist for Viv Labs/Samsung More about Bixby Samsung Bixby is a next-generation, AI platform that enables developers to build rich voice and conversational AI experiences for the Bixby Marketplace, and Bixby devices including phones, watches, televisions, smart appliances and more. Bixby Developers Homepage - www.bixbydevelopers.comBixby Developers Github - github.com/bixbydevelopers Bixby Developers YouTube Channel - www.youtube.com/c/bixbydevelopers Bixby Developers Twitter - twitter.com/BixbyDevelopers Bixby Developer News/Blogs - bixby.developer.samsung.com/Support the show (https://www.bixbydevelopers.com)
The first episode of the new year is both a reflection on how far we've come in the last 12 months, and what to look forward to in the year to come. This is a special episode as it's the first of a new decade. And in this episode of the rundown, we're getting deep. Biggest news stories of 2019:Apple acquires Pullstring - Was this an acqui-hire? Or is Apple using the Pullstring tool internally? Will we ever find out? Either way, 2019 started out with a big acquisition from a big player and showed good early signs of a growing industry.Sonos acquires Snips - Given the importance of privacy, Sonos might have struck gold with Snips, the privacy first voice tech company based in Paris. The sad thing for the industry is that Sonos will not support third party activity any longer and is keeping the tech for its own speakers.This could happen more and more as big companies realise the value of having voice technology and the talent to create and implement it. I just hope there are enough tools leftover to support the community and third party developers. Voice startup funding set to triple in 2019 Google BERT: understanding searches better than ever before, and ERNIE from Baidu, which can understand subjects and topics better than ever before, too. With these two developments on the AI front, the chances of understanding what users are asking for and being able to offer the correct response is increasing. ERNIE beats humans as far as its reading comprehension capability is concerned.Most overhyped news stories of 2019:Voice interoperability initiative - On the face of it, this sounds great. Lots of organisations joining together to create standards that will allow multiple voice assistants to run on a single device so that users can choose which assistant they'd prefer to use for a given task. In reality, given that Google and Apple aren't involved in this, will it have the benefits that it proposes? Well, perhaps if Alexa is your go-to assistant, then yes. This way, Alexa is the core assistant, but then Cortana and Einstein (Salesforce) can be used for more specific tasks. Humans review Alexa recordings - Maybe it's just because we're so deeply ingrained in the industry that I assumed that humans reviewing mismatched or failed utterances would be obvious. Seemingly, though, the public did not. I understand that users are concerned with privacy around voice assistants and that the industry needs to respond and develop trust. However, I think this story in particular, and the others that followed it, blew things out of proportion and were used as scaremongering.Most underhyped stories of 2019:Google AI runs on device - When this was announced at I/O'19, it got some coverage, but it wasn't made as big a deal of than I'd have thought. This is the kind of thing that Snips used as it's core differentiator. Now, Google can run automatic speech recognition on the device and takes Google Assistant a step closer to being a privacy-first assistant. The great Google action outage - In October, Google pulled almost all of the actions on Google Assistant offline without warning. Thousands of actions just vanished. It later transpired that it was due to a potential security risk around a phishing vulnerability, but the company didn't communicate anything to anyone, at all. The story was covered by Voicebot and that's about it. Imagine if all of the apps in the app store vanished over night, without warning. I thought it was big news that deserved more coverage. Hugging Face raised $15 million - The big two (Amazon and Google) are talked about more often than anything else. We're guilty of this ourselves sometimes. But we know that voice is about more than those two. It's about more than smart speakers. It's the interface of the future and the opportunities for using voice span well beyond the big two. And so when we see a company that is trying to build the definitive natural language processing library, that's big news. Other links we spoke about in the show:How voice assistants could change the way we shop - Kane Simms, Harvard Business ReviewTeam Say It Now finishes third in Alexa CupOren Jacob discusses conversation design on VUX World See acast.com/privacy for privacy and opt-out information.
Kane Simms, co-founder and co-host of VUX World was my guest in Episode 24 of Agile Digital Business. Season 2 of the podcast is focused on preparing your business for the voice platform. This is Part 2 of my conversation with Kane. We talk about world-class voice experiences; a definition of an Amazon Alexa Skill; our experiences with creating a Flash Briefing; and we chat about the starting point for a marketing person who is looking to establish a presence for their brand in the voice platform. At the end of the show, you'll hear me share my excitement about what is coming in 2020! Enjoy! Vickie Maris Host of Agile Digital Business, author, speaker and digital marketer Time codes, notes and tweetables: 0:00 Preview of upcoming content in Episode 24 of Agile Digital Business 00:43 Music and welcome from podcast host, Vickie Maris 3:40 Introduction of Vickie Maris by musician, Scott Greeson 3:55 Setup of the episode and the host shares background about her guest, Kane Simms. His co-host of VUX World is Dustin Coates. 4:48 Kane says hello to listeners. 5:32 Vickie asks Kane about his definition of a world-class voice experience. Tweetable: "A world-class voice experience is something that is either engaging and entertaining, or something that gets out of your way and lets you just get on with the task." - Kane Simms 6:14 Mention of the company Earplay and work they have done on the Jurassic World Revealed skill. To access this skill via Amazon Alexa, state "Alexa, visit Jurassic World." Here is a promotional video about the Alexa Skill: https://youtu.be/GtZrakZfOMQ 6:41 Mention of another company, Xandra, that worked on The Wayne Investigation and the Dunkirk Experience, a skill launched alongside the Dunkirk war film. 7:50 Importance of sound design and creating a sound environment. 8:00 Reference to Voicebot.ai site that contains research reports in many voice platform subjects. Kane shares that 71% of people trusted human-recorded audio more than robotic style of voice. 8:50 Utility type of Skill is one that helps a person get something done. 9:19 An example is the TuneIn Skill that you can enable on your smart speaker in order to play a podcast that you would like to listen to via your Amazon Echo. 10:36 Another example mentioned, that required conversation design, was the Virgin Trains Skill that can be used to hear train schedules or to order a ticket. 11:02 Kane provides a definition of an Amazon Alexa Skill. Tweetable or LinkedIn post: "A skill is essentially a voice app that is created by a third party to increase the functionality of Alexa [or the Google Home Assistant, Samsung Bixby, etc.] Google defines an Action as anything the Google Assistant can do." - Kane Simms #agiledigitalbiz #AlexaSkill The concept behind a skill is that "you're teaching Alexa a skill." 12:43 Discussion of "in-app actions" to do something like book a table at a specific restaurant. This action will pre-populate the restaurant app with the specified data like number of people in the party and time of the reservation. 13:38 Vickie reflects on Episode 14 and her interview with Brielle Nickoloff in which they discussed the order that Amazon Alexa seeks data pools to return results when a person asks a question of the voice assistant. 14:48 Reference to the Amazon Alexa Skill for this podcast, Agile Digital Business. 15:08 Kane discusses the Flash Briefing they launched for VUX World and the opportunity that exists. 15:51 Example given of skills created by Peter Stewart and Dr. Teri Fisher. 18:20 Questions posed about how long people listen to Flash Briefings. Will they be OK with a longer piece of audio? 20:15 More details provided about the Skill by Dr. Teri Fisher, founder of Alexa in Canada and the Voice in Canada Flash Briefing. He created a new Flash Briefing every day for 500 days. Here's a YouTube video of his TEDx talk from October 2019. 21:05 Tweetable or LinkedIn post to share: "There are definitely opportunities for Flash Briefings to fit in to someone's morning routine if you can provide value, if you can get the format right, and if you can stick to it and be consistent with it." - Kane Simms #voiceassistants #agiledigitalbiz #AlexaSkill 21:50 Vickie reminds listeners of topics covered in past episodes of Agile Digital Business. She also reflects on her activities of podcasting, speaking at conferences, 23:50 She shares about a way to support the podcast or to become involved in the listener community at Patreon. https://patreon.com/vickiemaris 24:57 To get notified of upcoming podcast episodes, workshops and online group Send email to teachinspireconnect @ getresponse.net 25:22 Invitation for you to join Vickie's upcoming 30-day journaling group. The first group is designed to help you develop the practice of journaling or to get back to journaling. You can use the new journal, Changing Life After a Life Changing Event: 30 Journal Prompts and Stories to Help After a Loss, or bring a different journal to the online group. For more details: https://vickiemaris.com/30dayjournal 27:14 A starting point for a marketing person who is wearing many hats and would like to establish a presence for their brand in the voice platform. 28:08 Exercises for a company to do when thinking about how to get started in the voice platform. Tweetable: "What does the conversation look like that you're already having with your customers?" - Kane Simms #voicefirst #vuxdesign #voc Tweetable: "Do the homework on these channels yourself...If you don't use Siri, start using Siri. If you don't yet have an Echo, get one." - Kane Simms 31:04 Vickie talks about social media can make the world smaller. She met Kane and learned about the VUX World podcast through Twitter after she replied under one of Kane's videos. Kane sent a DM and offered to chat with Vickie on the podcast. 32:43 Kane talks about how he met his co-founder, Dustin Coates, who has written a book on voice application development. Dustin's book: Voice Applications for Alexa and Google Assistant. 34:23 Mention of the value of sharing older episodes that cover specific topics listeners are asking about. 36:14 Follow Kane in LinkedIn, https://linkedin.com/in/kanesimms or in Twitter, https://twitter.com/kanesimms 37:13 Kane offers an invitation to reach out and ask your questions about making a great conversational experience for your customers. 37:47 Tweetable: "This is not something that is going to go away. We need to be paying attention to what's happening in voice." - Vickie Maris, #agiledigitalbiz #podcast #voicefirst 37:59 Thank you to Kane Simms for the interview. 38:24 Vickie wraps up the episode with another thank you to Kane and a thank you to listeners. Note: Please include #agiledigitalbiz in your tweets and posts of questions and comments related to episodes of the podcast.
Listen to insights about what voice means for your company in this conversation I held with Kane Simms, VUX World. He and I have a fun conversation about preparing for voice and designing for the voice platform with the customer in mind. This is Part 1 of a 2-part interview for Agile Digital Business. Kane is not only the co-host of VUX World, but also co-founder of a consultancy and voice design studio. 0:00 Welcome and introduction of the episode by host, Vickie Maris :30 Intro music; request that you subscribe to the show so that you don't miss Part 2. :56 Scott Greeson provides intro; more music 1:07 Introduction of guest, Kane Simms, co-founder of VUX World; and reflection on theme that occurs in the conversation of "meeting customer needs." 2:07 Tweetable: "It is so important to start first with the customer." - Vickie Maris #agiledigitalbiz #VOC 3:04 Welcome of guest Kane Simms who has a voice design consultancy and design studio. His co-founder is Dustin Coates. 3:59 Kane responds to the podcast host; explanation of quiet voice because of baby sleeping downstairs 4:57 Kane Simms provides background of how he got started in his work in the voice platform; experience as a musician and study of marketing at 5:48 Tweetable: "Marketing is meeting and anticipating customer needs profitably." - Definition Kane Simms recalls from his time at university. 6:41 Audio production, writing and user experience design were skills that Kane brought together in the hosting of his podcast, VUX World. 7:27 Established a design and development studio that creates voice experiences for agencies and brands. 7:40 Vickie talks about why she shifted the focus of her podcast, Agile Digital Business, to the voice platform. 8:05 Kane and Vickie swap stories about experiences as musicians. Hip hop, rap, meets American singer/songwriter. 11:41 Vickie shares the example of how she and Scott Greeson utilize a production company for the digital distribution of music they create. 12:20 Discussion about having or creating an Amazon Alexa Skill for the music (life as a music artist) or for the podcast. 14:20 Mention of the website, whosampled.com 16:41 Mid-roll request that you subscribe to the podcast, Agile Digital Business. Mention of how to reach out via social channels: https://twitter.com/vickiemaris https://instagram/vickiemaris https://fb.com/vjmaris https://linkedin.com/in/vickiemaris 18:31 Kane discusses how his podcast led to the design consultancy. His searches about voice eventually led him to This Week in Voice podcast and Voicebot podcast in the USA. A few months later, he was asked to give talks. By the end of the first year, he was giving workshops with his co-founder. He's now working on a variety of projects through the consultancy. 21:25 Thank you to Kane for being a guest on the show. 21:56 Invitation to share your questions or comments about this episode via the social media channels and to subscribe to VUX World podcast. 22:40 Closing. Let's go out and "Teach. Inspire. Connect!" Please listen to Part 2 of this episode for the rest of the story! - vjm #voicefirst #agiledigitalbiz #teachinspireconnect
Kane Simms is the Co-Founder of VUX World and a passionate leader in the voice tech world. You'll hear him talk about how the top 5 companies in voice tech are positioning themselves in the market which includes Google, Amazon, Samsung, Apple and Microsoft and how Facebook may become another top player in voice. Plus, you'll hear his thoughts on how designers and developers should be preparing and creating in a way that allows skills to be on all the platforms and if he thinks there is room for third parties to compete with the big players in the space. Want the chance to speak at VOICE 2020? Call for proposals is open until March 2020. Get them in here!
Adam Greenwood is the CEO of the human tech agency, Greenwood Campbell. Last year, Adam and his team trialled placing voice assistants in residential homes in the UK to see whether voice assistants can help alleviate loneliness for senior citizens.We discuss the project and the results, as well as get Adam's take on the current state of voice and what he'd like to see in 2020.Presented by the Conversational Academy. Save 10% on the world's no.1 online conversation design course.This episode was broadcast live on LinkedIn. To catch the next live broadcast, join Kane Simms on LinkedIn.LinksAdam Greenwood on LinkedInGreenwood Campbell websiteWatch the Alleviating Loneliness videoGreenwood Campbell on TwitterPodcasts referenced in this episodeAsk Marvee with Heidi CulbertsonHelping Susan with Ruby Steel and Will Merrill See acast.com/privacy for privacy and opt-out information.
In this bonus episode of the podcast, I share a thank you to members of my book launch team. The new book is a 30-day journal, Changing Life After a Life-Changing Event: 30 Journal Prompts and Stories to Help After a Loss, by Vickie J. Maris. In addition to the shout outs to the graphic design team, editor and book launch team members, I share a sample of the reviews and a section of the audiobook recording for Day 15 in the journal, "Be in community." Below are the time codes for this episode of Agile Digital Business. Season 2 is about the voice platform, voice first search, and preparing businesses for meeting our customers where they are searching for our products and services. Time codes for Episode 21 - Agile Digital Business 0:00 Intro and comments :48 Another podcast episode sparked my interest in how to make my content as an author and our content as musicians 1:24 "Older ways of marketing are not working like they used to. We need to be making adjustments to meet our customers where they are, and how they are searching." Vickie Maris 2:10 Introduction of Episode 21 by Scott Greeson. 2:29 Changing Life After a Life-Changing Event: 30 Journal Prompts and Stories to Help After a Loss is the new journal that has been published in Amazon and Ingram Spark. 3:00 Invitation for you to be a part of the book launch team and help out by reading the journal, and then doing a rating in Amazon along with writing an honest review. 3:35 Author's thoughts about the remaining pieces to finish of the audiobook format of the journal. 3:50 Thank you to the book launch team members. 4:24 Listen to a review of the journal, Changing Life After a Life-Changing Event. 5:14 Second of the two sample reviews of the journal. 6:45 Author's description of the journal. 7:30 Author talks about the healing benefits of the practice of journaling. 8:02 "Journaling allows you to reflect." 8:40 Revisit Episode 18 of this podcast to hear a different chapter of the journal. Chapter 20 is included at the end of the podcast episode. Video of Episode 18 in YouTube Episode 18 in Apple Podcasts 9:13 You can help out by ordering a copy of the journal from Amazon, and then by rating it and writing an honest review after you have read it. 10:20 Mention and thank you to the graphic designers who worked on the book cover, to the interior page designer of the book and to the editor (11:46). 13:01 Find my other books when you visit my author page in Amazon. https://amazon.com/author/vickiemaris 13:27 Reminder to subscribe to the podcast, Agile Digital Business, if you're not already subscribed. 13:35 Promo of an upcoming interview episode that stems from a conversation I had with Kane Simms of VUX World. 15:09 Sample of audio from the narration of the audiobook version of Changing Life After a Life-Changing Event: 30 Journal Prompts and Stories to Help After a Loss. This is Day 15: Be in community. 19:08 Wrap-up of Episode 21. Thank you for listening, and for considering being a part of the launch team. 19:35 Invitation to attend a book reading at the Opera House Gallery of Contemporary Art. Scott Greeson and I will play music for you, intertwined with readings from the journal. Dec. 14, 2019; 3-5 pm ET, Delphi, Indiana. 21:04 Thank you from the author and podcast host, Vickie Maris. Let's go out and Teach. Inspire. Connect! #agiledigitalbiz #teachinspireconnect https://vickiemaris.com
Welcome to Episode 20 of Agile Digital Business. Recorded on the move with my Insignia Lavalier mic, my iPhone and the BossJock app. You may hear a bit of air handling noise and construction work in the background. I'll be back in our music studio in a future weekend for the recording and editing of the next episode. I am Vickie Maris, author, speaker and digital marketer focused on helping businesses prepare for the voice platform. Today, I'm at the CMED Conference - Conference on Management and Executive Development - and wanted to spend a few minutes reflecting on topics in the sessions I've been attending. I just finished speaking on a panel in a concurrent session where I shared background about one of the executive education programs that represent for the university. We had some very fun conversation about relationship marketing. During the Q and A, I recommended Mark Schaefer's new book, Marketing Rebellion: May the Most Human Company Win. I was also excited to learn that a few of the universities represented in the room have podcasts - I know I'm biased, but I'm such a believer in a podcast being a fantastic way to provide content for clients and prospects of your programs. It's a way for me to share the content with you as well as to get it to stick in my own mind better. As a lifelong learner who loves to teach others, it's important to me that I not let the nuggets of wisdom and insight drift away in to the pages of a notebook or iPad, never to be viewed again. I often will create a short video for my YouTube channel, LinkedIn profile, Twitter handle or Facebook page to reflect on key takaways, but I also want to share a few takeaways here with you in the podcast. I have a longer interview scheduled with Ali El-Ammori whom you heard in Episode 19 after he had participated in an executive education program where led a session about leadership in a digital era and the topic of preparing for the voice platform in particular. Another program participant, Bobby Kovey, also spoke with me on the mic. His episode is on the agenda for the next few weeks of the show. Kane Simms, podcast host of VUX World, will be talking with me next week, and I'm getting a conversation scheduled with my colleagues Scot and Susan Westwater who run the agency, Pragmatic Digital. Oh my goodness, I'm so excited about this topic and about all of the interesting guests who have agreed to chat with me on the show! It's exciting to me to be at this milestone of Episode 20 for the podcast. I started out the show a couple years ago talking about online courses and learning experience design, which was my focus at the university at the time. But after a slight career shift, I put the podcast on hold for about a year as I got my feet on the ground and a new topic of interest began to unfold. It was when I was putting the marketing plan together to let people know about the audiobook of my latest book, that I started asking questions of our Amazon Alexa about my book, and found out that I needed to learn how to put that information at Alexa's virtual fingertips. Season 2 of the podcast is my journey of learning about the voice platform and sharing that information with you, so that you can be preparing to meet your customers at their point of inquiry. learn more about how our customers are using their voices first in search. OK, let me take a few minutes to share with you several of the interesting takeaways from the CMED sessions. The opening keynote with David Cooperrider was fantastic. David is co-author, along with Diana Whitney, of the book, Appreciative Inquiry. He's an author of other books as well. I mention the Appreciative Inquiry book here as it is one I've used for the foundation of session I've taught on the subject. The concepts have helped me keep a positive focus in the way I interact with colleagues at work, in the podcasting space and students I work with on our farm with the llamas. I was inspired yesterday to re-read the book. He spoke of the work of Barbara Frederickson, University of North Carolina. In my notes, I captured the following quote, "as people cultivate more hope and joy, we become more intelligent and we get more creative." Another quote I wrote down is "the more we touch hope, it changes the actual structure of the neuron patterns and can even change bio patterns that [otherwise] lead to heart disease." He shared statistics about the world population growth and how trends are showing that more are moving in to the middle class group. It's expected that there will by 9.7 billion on the planet by 2050. In data from Brookings, David told us that 1 person escapes extreme poverty every second; 5 people per second are entering the moddle class; the rich are growing too but at a slower rate of 1 person every 2 seconds. A quote from David Cooperrider, "Middle class drive demand in a global economy; and middle class are far more demanding of their governments." He said that 2/3rds of consumption come from the middle class. Compared to today, the middle class will add 1.7 billion more people to their numbers by 2030. I'm going to add a sidenote here. I predict that this is an indicator of how important it is for your company's products and services to be able to be found on voice search. It this very large group of consumers is going to be driving demand - combine that with using their voice first in search - then we need to be showing up in their searches. David also shared with great feeling that the number of people living in extreme poverty around the world is decreasing by 217,000 each day, and that 92% of the world's children have access to education (this is compared to about 40% 20 years ago). In an concurrent session about the technique of reflection in the executive education classroom, Jon Branch, University of Michigan, shared his model of learning design. The participants in the room had a very interesting discussion about reflection and instructional as well as technology tools available for conducting moments of reflection. In honor of that session, I would love to have you pause this episode, as long as you're not driving or doing a workout in the moment, and write a key takeaway from this episode that you can share in your social media. Please include the hashgtag, #agiledigitalbiz, in your tweet or post, so that we can read each other's takeaways and share them out further. I would also love it if you left me a voicemail using the Speakpipe widget on my website at https://vickiemaris.com/contact The keynote session on Saturday morning was by Dr. David Flint. His company is the Value Creation Company. As an opener, he played a video of the song, The Company Way, from the musical How to Succeed in Business Without Really Trying. It's a pretty hilarious duet by the mailroom manager and the lead in the show, Pierpont Finch. The music warmed my heart personally, as that was a musical I was in during my senior year of high school. If you've not seen the movie or the musical, I highly recommend it. David used the funny song to spur discussion about what company even means and how to create value and rareness as part of your value proposition, and to be on the alert for eroding factors that could take away from value or the rareness of your company, or the project you are working on. We worked through questions related to his VReel model while in small groups. It was a very interesting session. In the concurrent before lunch, I participated as a speaker in the panel discussion about programs for development of executives in management and leadership. I got so energized in the sharing of ideas during the question/answer session. As I'm sure you know, networking with other participants is always a huge value-add at a conference. A lot of that took place during the breaks and the lunch. I'm brimming with ideas! I know, shocker, right! The keynote after lunch was a great session by Lauren C. Miller who is a leadership coach and instructor with Carnegie Mellon University. She had several very intriguing stories that stemmed from her coaching of an MBA student about resilience and energy management. She facilitated a discussion about how we individually determine if it's time to give up on something or if it's something that requires an extra dose of resilience. As I think of some of our group discussion yesterday, and if I think of this podcast as an example, what it needed was a partial pivot from its original topic. I have been so extremely energized to share information with you, that I'm excited about each upcoming episode and it pains me to have to wait until a weekend to have the time to carve out to create the content for you. As a digital marketer and relationship marketer, this topic of voice is a big one. There is a lot of content out there about voice app development and the tech side of things, but not a lot about how to make the shift in our organizations to prepare for it. That's what is driving me to glean content and process it for you, then deliver it in this show! Thanks for listening to Episode 20 of Agile Digital Business. If you'd like to give a shoutout to my husband, Scott Greeson, who creates the amazing music beds for my podcast, please check out his latest album, Riverside, on your favorite digital music player. You can find his tunes - and I'll list a few of them here - If I Had a Train, Suburban Boy, Moped Man, and two that we wrote together, Cutback Blues and Minnesota. They are all out at YouTube, iTunes, Amazon, Pandora, Spotify and other digital locations. Now, let's go out and Teach. Inspire. And, Connect! https://vickiemaris.com http://scottgreesonmusic.com
The Botcast is one year old! And in celebration of it's first birthday, we thought we'd throwback to some of the best bits and top takeaways over the past year! There are so many, so here is part one where we highlight our conversations with the following guests … Julian Harris, Head of Technology Research at CognitionX. We discuss Digital Autonomous Organisations (DAO's), how London has just emerged as the AI Capital of Europe and how to harness the power of AI in business. Dr Zara Nanu, CEO at Gapsquare. The World Economic Forum have said that it's going to take 217 years to close the gender pay gap. Dr Zara Nanu and her team are aiming to do this in under 20 years so we talk about how she's planning to achieve this. Lisa Matthews, CEO at HellyHolly. Lisa is building a personal organisation chatbot called 'Our Canary' which takes all spheres of life into consideration - not just your calendar. We also discuss opportunities within voice and what it's like being a minority in the tech industry. Pete Gatenby, Chief Strategy Officer at B60. We talk to Pete about how companies can embrace digital transformation, the importance of testing and celebrating failure and how slow and steady no longer wins the race. Kane Simms, Host of VUX World. We find out what Kanes learnt from chatting to voice specialists over the past 6 months. We also talk about voice search becoming the new organic search and whether voice search will be the death of SEO. Emma Jackson, Digital Programme Manager and Abigail Barton, Communications and Engagement Manager at Monmouthshire County Council. We talk about the launch of their new chatbot Monty and how it's helping them better engage with constituents. Cindy Rose OBE, CEO at Microsoft UK. Microsoft publicly commit to re-skilling people already working in the tech industry in areas such as the Cloud and AI - specifically in the public sector so we wanted to know what this looks like and how Cindy see's AI impacting the Government as a whole. We also talk about how with the potential of AI often comes unintended consequences and lastly we touch upon how AI is being used to address broader societal issues. Alison Hughes, Assistant Director of ICT Strategic Partnerships at Wigan & Bolton Councils. Alison was voted #2 Female Gov Tech Leaders 2018 and Top 30 Women In Tech Manchester. We chat to her about the challenges they face at Wigan and Bolton and their decision to outsource IT in a £47m contract in 2013 and how they go about storing and effectively utilising the data of 600,000 citizens plus much more! Kieron McGhie, Strategic Transformation Workstream Lead at Barking and Dagenham Council. Kieron has helped generate vast savings by integrating 2 major councils with digital solutions resulting in them offering services online as well as being an influencer and significant contributor as part of 2 major digital platform roll outs with 2 large local authorities. We were excited to understand Kieron's birds eye view perspective on councils across the world in order to really understand challenges across the board. Let us know your favourite episodes and top takeaways either via the Anchor.fm app directly or using #thebotcast on any of our social channels listed below. You can also find us at ⇢ wbb.ai or email us at info@wbb.ai. Twitter - @webuild_bots Instagram - @we_build_bots Facebook - @webuildbotsai Linkedin - @webuildbots
Kane Simms and Dustin Coates are joined by Elaine Lee, Principal Product Designer at Twilio, to discuss the ins and outs of Twilio's Autopilot bot builder and how you can build trust with users through dialogue design.Voice-Connected Home 2019, Cologne, GermanyThe Voice-Connected Home 2019 conference dives into all this and more with an incredible line up of speakers from brands like Amazon Alexa, Google, Samsung, Microsoft, BBC, BMW, Vodaphone and plenty more.Save 30% on tickets with promo code VuxVoice.Find out moreLearn the art of conversation design with the Conversational Academy online course.LinksFollow Elaine on LinkedInFollow Elaine on Medium Check out Autopilot on the Twilio websiteRead the documentation for Autopilot See acast.com/privacy for privacy and opt-out information.
This week, Dustin Coates and Kane Simms are joined by Nick Carey, Lead Product Designer at Potato, to discuss the concept of creating an assistant on an assistant.This episode touches on some unique topics that we haven't covered before, such as:How to create an assistant on an assistant and the reasons for doing so.The utility to affinity scale and when to create a persona.AI and personalised VS static content and the difference between the voice interface and the backend functionality. We also discuss Nick's design and research process, how voice changes the interaction pattern, how character and story improve engagement and how technical development mixed with design led the team to create a randomised response builder capable of generating over a million different response combinations.LinksVisit the Potato website: http://p.ota.to(what a cool domain!)Twitter: NSDCarey See acast.com/privacy for privacy and opt-out information.
An interview with Kane Simms taken from the Inside Voice podcast, the official podcast of the Voice Summit 2019.Visit voicesummit.ai to apply to speak or buy tickets. See acast.com/privacy for privacy and opt-out information.
With Brexit looming why not squeeze in some British perspective to the voice world ;-) This week we speak with Kane Simms host of the VUX World Podcast - "the practical voice podcast" about the differences between the US and European voice market and how he has brought many design thinking and UX practices from other platforms into the Voice First world.
During this Botcast episode, we talk to Kane Simms, Host of VUX World (https://vux.world/) about what he's learnt from interviewing voice specialists over the past 6 months. We also talk about voice search becoming the new organic search and whether voice search will be the death of SEO. We would love to hear what you're enjoying, what you're not and what you'd like to hear more of so please send your questions/ requests/ feedback to us via the Anchor.fm app directly or using #thebotcast on any of our social channels listed below. Twitter - @webuild_bots Instagram - @we_build_bots Facebook - @webuildbotsai Linkedin - @webuildbots
Mari Lescaille (VoiceFirst Weekly) along with Kane Simms and Dustin Coates (VUX World) join host Bradley Metrock (CEO, Score Publishing) to discuss the voice technology news of the week, including whether Alexa should "be afraid" of Google, Amazon's partnership with Qualcomm to produce Alexa-enabled headphones, Samsung's latest features for Bixby rolling out at an upcoming developer conference, and reports from Carnegie Mellon on sound and vibration supporting "context-aware" computing. This Week In Voice is part of the VoiceFirst.FM global podcast network.
All About Voice – Podcast zu Voice Assistants wie Alexa & Google Assistant
Dominik und ich haben den VOICE Summit vom 24.-26. Juli 2018 in Newark besucht. Mit Kane Simms sprechen wir über den Event Rückblick, unsere Eindrücke und allgemein zur Lage der Nationen in Sachen "Voice Technologie". Außerdem kündigen wir ein Gewinnspiel an.. reinhören lohnt sich! Sprache dieser Folge: Englisch
Ladies and gentlemen, boys and girls, welcome to VUX World.This introductory episode is all about what VUX World is all about. Here, I'll take you through:the aims of the showhow we intend to meet those aimswhy it existswho would find it usefulwhat's in store over the coming monthsThe aims of VUX WorldThis is an ambitious show that intends to cover three core aims for three primary groups of people:To help VUX pros create better voice experiences through bringing together people from throughout the industry to share insights, tools, tips and tricksTo help brands create voice first strategies and implement voice first solutions through learning from companies and agencies who're doing it right nowTo help grow the VUX industry by introducing people such as creatives, scientists, technologists, strategists, linguistics, developers and anyone else to the voice first worldHow we'll meet our aimsWe'll reach those aims through focusing on three core pillars of content.Why? We'll cover the 'why' aspect of the argument for voice. Why should you take this area seriously? Why develop your skills here? Why voice?How? We'll extensively cover the 'how' side of things, too. How can you get started? How does the voice industry work? How can you develop here? We'll cover things like tutorials, guides, tips, hints and tactics to help you learn, develop and grow to create epic voice experiences.What's stopping you? Every industry has its challenges. We want to delve into those challenges and uncover opportunities to push past the barriers and find opportunities to move forward.The host of VUX WorldYour host for this journey is me, Kane Simms. I have a history in sound design and music production as well as extensive experience in marketing, UX and agile project management. My love for all things audio and passion for understanding user behaviour and technology culminate perfectly right here in the world of voice.So, strap in, hold tight and brace yourself for the rapidly expanding world of voice. I'm glad to be your guide.Now, without further ado, you should totally check out the first proper episode of the podcast: User testing on voice-first devices with Sam Howard.Enjoy :) See acast.com/privacy for privacy and opt-out information.